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Tecnoware UPS EXA LCD 2.6
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1. The UPS warns operators of Low Battery by lighting of the LOW BATTERY icon on the LCD display and by emitting an acoustic signal every second If AC Input does not come back on within few minutes the UPS shuts down automatically thus preventing the batteries from discharging excessively the UPS stops supplying Output power deactivates control panel indication and goes to a waiting state Once AC Input comes back on the UPS restarts automatically and after some seconds it goes back to work in Normal mode After a complete discharge the UPS needs 4 hours to recharge completely the batteries The UPS recharges batteries automatically if it works in Normal mode or if it is off and connected to the AC Input Line UPS EXA LCD 1 5 2 0 2 6 9 User s manual 6 4 Load Control The UPS indicates the Output Load level by LCD display on the right side as described in the chapter 4 When the Output load is higher than nominal value the UPS warns of Overload condition by LCD display by lighting of the OVER LOAD icon and by emitting a continuous acoustic alarm The UPS warns of an Overload less than 110 by acoustic alarm An Overload between 110 and 130 is accepted for about 30 seconds and after UPS switches automatically off The UPS switches immediately off if the Overload is higher than than 130 Once the requested power is back within range the UPS switches automatically to the Normal mode Make sure that the UPS never indicate
2. a guide that enables you to correctly install and use your EXA LCD This manual includes important SAFETY instructions for the operator for the UPS correct installation and gives useful advice on the product and battery maintenance For any type of problem please refer to this manual before calling the customer service EXA LCD is constantly being developed and improved consequently your unit may differ somewhat from the description contained in this manual This manual includes the following models e EXA LCD 1 5 1 5 KVA e EXALCD 2 0 2 0 KVA e EXA LCD 2 6 2 6 KVA In this manual EXA LCD will simply be referred to as UPS UPS EXA LCD 1 5 2 0 2 6 3 User s manual 2 General Characteristics EXA LCD has all the advanced features which guarantee maximum reliability and safety All functions are controlled by a microprocessor giving full guarantee of high reliability Output Voltage regulation through AVR Automatic Voltage Regulation Overload protection both in normal mode and in battery mode High performance battery charger which extends the battery medium life ensuring an optimal recharge Start up even if the electrical network is not available Automatic restart after an automatic shut down due to a low battery condition once the AC utility power returns Adapts automatically to 50 or 60 Hz input frequency LCD display for the visualization of the Input and Output Voltage Battery L
3. Ooting 5cccc cas cases avi cetecasacecacestcnsecasscanecesecasecasscaaicasscatescs 14 Conformity to the European Directives o ooooococccocconnconccoccconccnccoconoconos 15 Prod ct Disp sal sssri nr 15 Lead Batteries an a RB dele cede EES kr 15 Copyright 2013 TECNOWARE s r l All rights reserved All trademarks are property of their respective owners TECNOWARE s r l Via Montetrini 2E Loc Molino del Piano 50065 Pontassieve FI Italy www tecnoware com Edition April 2013 version 1 0 No part of this manual may be reproduced even partially without the authorisation of TECNOWARE s r l TECNOWARE s r l reserves the right to change specifications at any time and without notice UPS EXALCD 1 5 2 0 2 6 1 User s manual Safety Warnings Read this manual carefully and completely before installing and using the TECNOWARE EXA LCD Uninterruptible Power Supply which from here after will also be referred to as UPS This manual should be kept close to the UPS and read before the UPS is installed and used The UPS must be used only by properly trained personnel To ensure correct and safe operations it is necessary that operators and maintenance personnel observe the general safety Standards as well as the specific instructions included in this manual Risk of electric shock do not remove the cover The UPS contains internal parts which are at a high Voltage and are potentially dangerous capable of causin
4. Output Load percentage as explained below e 0 25 only 1 segment is on e 25 50 2 segments are on e 50 75 3 segments are on e 75 100 all the 4 segments are on AC MODE this icon is on to indicate the UPS is working in Normal mode BATTERY MODE this icon is on to indicate the UPS is working in Battery mode LOW BATTERY is on to indicate the Low Battery condition OVER LOAD is on to indicate the Overload condition FAULT is on to indicate the Fault condition User s manual 6 UPS EXALCD 1 5 2 0 2 6 4 2 Rear Side UPS OUTLET 6 e AQ FILTERED OUTLET Figure 2 Rear Side 1 Grounded AC Input power socket IEC C14 type to connect the UPS to the AC utility line 2 Input fuse electrical specification max current 10 A EXA LCD 1 5 2 0 or max current 15 A EXA LCD 2 6 voltage 250 V 3 Grounded UPS Output receptacles IEC C13 type black colour to supply critical loads 4 Grounded ONLY FILTERED Output receptacles IEC C13 type red colour to supply NON critical loads 5 Telephone protection RJ11 RJ45 IN OUT connectors to protect and filter a phone line an ADSL or a LAN TNV 3 type connections 6 Computer Interface DB9 female connector it is the communication RS 232 port 7 Computer Interface USB connector it is the communication USB port The 2 ONLY FILTERED Output receptacles red colour 4 protect only the devices connected from overvoltages and disturbances of
5. SU 550W real power 1 LCD Monitor 80W 1 Printer 420W 2 Personal Computers with 550W PSU 450W real power 2 LCD Monitors 80W 2 Printers 170W 2 Personal Computers with 650W PSU 550W real power 2 LCD Monitors 80W 2 Printers 280W Technology Line Interactive with Stabilizer Nominal Input Voltage Single phase 230 Vac Input Voltage Range 20 25 Input Output Frequency 50 60 Hz automatic selection Input Frequency Range 5 Nominal Output Voltage Single phase 230 Vac Output Voltage Regulation Normal mode Through AVR Automatic Voltage Regulation Output Voltage Regulation Battery mode we Output Inverter Waveform Sinewave Accepted Overload lt 130 CE Certifications Standards CEI EN 62040 1 2009 Low Voltage Directive CEI EN 62040 2 2006 EMC Directive Efficiency 92 Battery Type Lead acid sealed free maintenance Number of batteries 2 Nominal Battery Voltage 24 Vdc Battery Specifications 12 Vdc 7 2 Ah 6 cells 12 Vdc 9 Ah 6 cells 12 Vdc 11 Ah 6 cells Backup Time typical 10 min 8 min 8 min Battery Charge Time typical 4 hours Hot Swap Battery Included Audible Noise at 1 meter lt 45 dBA Cooling Fan cooling Environmental Operative Specification Altitude max 3 000 mt Temperature 0 40 C Humidity 0 95 without con
6. TECNOWARE Uninterruptible Power Supply EXA LCD 1 5 EXA LCD 2 0 EXA LCD 2 6 User s manual Index Safety Warnings iaa 2 1 Introduction var sn O 3 2 General Characteristics ooooocoocconrororoccronconnrocorocccnnccncroccnocccncconoso 4 3 Receipt and site selectioN ooooooococnroncroscororcncnocccnnconccocanocccncconoso 4 4 EXTERNAL DESCRIPTION c0sccccccssccecicevececcccsecessectacssseeesdeasertectasepsscese 5 4 4 Eront Panel codes ican Haar BIBI nl 5 4 1 1 LGD Display sisis na a di 6 4 2 Rear Siden mereen erler en tins er re se ee re ee 7 Electrical Installation and First Start Up sccscssccssscccccccessscessccceses 8 Runctioning sr a ds 9 6 1 Normal Mode 22 SRA BG Re CNW RAS CA de 9 6 2 Battery MOJE a os wine Sale viata Gee a ais een ees eased een reared 9 6 3 Low Battery and Automatic Restart cece ecece ence cence eeeeeeeneeeeeees 9 6 4 Load Control ccoococsonirin teense cies nen nme en nennen 10 6 5 Fault Conditions ie eseese hate nen 10 Communication Interfaces oooccoccoccconconncoccnoccconconoconorocccocccnnconoso 10 Technical Characteristics anne idese sered e i e S 11 Maintenance cs0ssesenensnonnenonsnsnnnnenunsnsnnnnenensnsnnnnenensnnnnnnenenensnnen 12 9 1 UPS Cleaning a 12 9 2 Battery en a HE HE EHI rel 12 9 3 Battery Replacement oocooccccconcccncnnccononoconononon nono no iaaea Tiaa 12 9 47 Operator Safety han init 13 10 Troublesh
7. al parts which by electric shock There are no internal parts in the UPS that are user serviceable Any repair or maintenance work must be performed exclusively by qualified technical personnel authorized by TECNOWARE TECNOWARE declines any responsibility if this warning is disregarded Disregard for these warnings may lead to a risk of electric shock to operators User s manual 8 UPS EXA LCD 1 5 2 0 2 6 6 Functioning 6 1 Normal Mode The UPS typically works in Normal mode Input mains power is available and its amplitude is within specifications The Normal mode is identified by the lighting of AC MODE icon During Normal mode the UPS recharges the batteries and keeps them in an optimal charging voltage 6 2 Battery Mode The UPS automatically runs in Battery mode if the AC Input Line voltage amplitude gets out of security limits in case of a black out or over voltage low voltage in this case the UPS supplies the required output power by its internal battery and by the Inverter block The UPS automatically returns in Normal mode a few seconds after the AC Input Line is recovered The Battery mode is identified by the lighting of BATTERY MODE icon and by an acoustic signal every 10 seconds 6 3 Low Battery and Automatic Restart In Battery mode EXA LCD indicates the Low Battery condition whenever the battery reaches a charge level allowing connected devices to operate for approximately one more minute
8. an present a risk of electrical shock and high short circuit current The following precautions should be observed when working on batteries a Remove watches rings or other metal objects b Use tools with insulated handles c Wear rubber gloves and boots d Do not lay tools or metal parts on top of batteries e Disconnect the charging source prior to connecting or disconnecting battery terminals gt gt f Determine if battery is inadvertently grounded If inadvertently grounded remove source from ground CAUTION Do not dispose of batteries in a fire The batteries may explode CAUTION Do not open or mutilate batteries Released electrolyte is harmful to the skin and eyes It may be toxic 9 4 Operator Safety Whenever the UPS is not responding anymore to original characteristics the UPS must be made non operative and every usage not authorised must be avoided After it will be necessary to refer to qualified technical personnel Original safety characteristics might not be if for example the UPS has visible damage or irregular operation UPS EXA LCD 1 5 2 0 2 6 13 User s manual 10 Troubleshooting Alarms and problems you may encounter during operating the UPS are given in the table below Apply the suggestions corresponding to each anomaly as described into the table If your anomaly is excluded or the suggested actions do not solve your problem consult the Technical Service Please give the f
9. densation Computer Interface 1 RS232 port and 1 USB port UPS Management Software Software ViewPower downloadable free of charge from www tecnoware com SNMP Interface Optional Telephone and Modem protection RJ11 RJ45 plugs included Output sockets 4 UPS Output sockets IEC type 2 ONLY FILTERED Output sockets IEC type Dimension W x H x D 14 5 x 20 x 38 cm Net Weight 13 8 Kg 14 2 Kg 16 Kg Technical data may change without prior notice Connect the printers to the ONLY FILTERED Output sockets UPS EXA LCD 1 5 2 0 2 6 11 User s manual 9 Maintenance 9 1 UPS Cleaning Before starting any cleaning operation be sure that 1 The AC Input Voltage for the UPS has been removed 2 The UPS is OFF Use only a cloth dampened with water to clean the unit If UPS works in an environmental unusually dusty or dirty remove the dirty from the ventilation holes Before restarting the UPS be sure it is completely dry If any liquid gets inside the UPS do not start the unit and contact Technical Service immediately 9 2 Battery If the UPS is NOT going to be used for a long period of time ensure that the batteries are left fully charged If the UPS has not been used for more than three months go through the First Start Up procedure described in the chapter 5 before using it again Please keep in mind that the batteri
10. endments the EMC Electro Magnetic Compatibility Directive 2004 108 EC and following amendments The following standards were applied Low Voltage Directive Safety CEI EN 62040 1 2009 EMC Directive Electro Magnetic Compatibility CEI EN 62040 2 2006 Product Disposal UPS EXA LCD cannot be disposed as an urban waste but must be treated as a separate waste Any violation is indictable with financial sanctions as per in force regulations An incorrect waste disposal or an improper use of the same or of any parts can be damaging for the environment and for human health A correct waste disposal of products having the dustbin symbol marked by a cross help to avoid negative consequences to the environment and to human health Laz Lead Batteries EXA LCD models contain lead acid sealed maintenance free batteries The batteries cannot be disposed as an urban waste but must be treated in conformity with 2006 66 CE European Directive any violation is indictable with financial sanctions as established into 2006 66 CE European Directive P UPS EXA LCD 1 5 2 0 2 6 15 User s manual a TECNOWARE power systems TECNOWARE s r l www tecnoware com
11. es must be recharged at least once a month Take in mind that batteries are recharged automatically if the UPS works in Normal mode or if the UPS is off and connected to the AC Input Line Battery life strongly depends on the ambient temperature There are also other factors like the number of charge discharge cycles the discharge depth humidity and altitude The recommended environmental specifications for a correct use of batteries are listed in the Technical Specifications section 9 3 Battery Replacement Figure 4 Battery Replacement User s manual 12 UPS EXA LCD 1 5 2 0 2 6 Battery replacement must be performed exclusively by qualified and authorized technical personnel We advise you to follow the steps below explained for greater safety 1 Turn the UPS off and disconnect the AC Input Line for the UPS Remove the front panel and then the battery cover Disconnect the battery wires and gently extract batteries from the case The new batteries must be exactly the same type as the original one Put inside the new batteries and connect them as the original one PON ee SS ERS Reassemble the battery cover and then the front panel Battery replacement must be performed exclusively by qualified technical personnel authorized by TECNOWARE TECNOWARE declines any responsibility if this warning is disregarded When replacing batteries replace with the same type and number CAUTION A battery c
12. evel percentage Load Level percentage functioning modes alarm and fault conditions Acoustic signals of various kinds indicating functioning modes and alarm fault condition Communication with the computer through RS232 or USB interface SNMP Adapter optional Protects and filters the telephone line Fast swappable battery High efficiency Maximum reliability Smart design and easy to use 3 Receipt and site selection Carefully remove the UPS from its packaging and carry out a meticulous inspection We recommend keeping the original packaging in a secure place in case you need to send the UPS for maintenance purposes In case of transport damage notify the carrier and dealer immediately We recommend paying attention to the below points in order to choose a correct placement for your UPS The UPS is designed to operate in a protected environment e g offices We therefore recommend installing it in a place with very little or no humidity dust or smoke In all circumstances see the Technical Characteristics chapter for environmental specifications and check that the selected area meets these specifications During normal operation the UPS discharges a minimal amount of heat So it is necessary to leave at least 20 cm of unobstructed space all around the UPS in order to keep it properly ventilated Do not obstruct ventilation holes Do not insert objects or pour liquids in the ventilation ho
13. g injury or death by electric shock There are no internal parts in the UPS which are user serviceable Any repair or maintenance work must be performed exclusively by qualified technical personnel authorized by TECNOWARE TECNOWARE declines any responsibility if this warning is disregarded Warning to the technical personnel authorized for Service since internal components are connected to the batteries they will remain powered and therefore dangerous even after the UPS has been disconnected from AC power mains Before any repair or maintenance work disconnect the batteries by removing the positive cable red colour from the positive pole of the battery It is compulsory to ground the UPS according to Safety Standards The AC mains power supply socket used to power the UPS must have an earth connection In the event of AC main power supply failure when the UPS works in Battery mode do not unplug the power supply cable to the UPS to ensure earth continuity to the connected loads Since the AC mains power supply cable acts as a separation device the AC mains power socket used to supply the UPS and or the rear side of the UPS must be accessible to easily disconnect the cable in case of dangerous conditions Risk of electric shock at the Output lines when the UPS is ON Risk of electric shock at the Output lines while the unit is connected to the AC utility line Do not obstruct ventilation slots or holes and do not rest any object on
14. ins Input mains fuse is burnt Replace the fuse with another of the same type Black out conditions surge Over Voltage or Low Voltage Wait until the AC Input Line returns to normal conditions Electronic board failure Refer to Technical Service Battery Autonomy is too short Battery is not fully charged Recharge the battery for at least 6 hours Electronic board failure Refer to Technical Service OVERLOAD alarm OVERLOAD condition Disconnect all devices that cause the overload condition FAULT alarm FAULT condition Check if UPS is in OVERLOAD condition Refer to Technical Service The UPS does not communicate with the Computer The UPS Management Software sends a communication error Check that the USB or RS232 cable is correctly connected between the UPS and the Computer The Software is not correctly installed Install correctly the specific Software for your Computer s Operative System If the described anomalies should continue despite the advised troubleshooting or should they manifest in any other form please contact TECNOWARE SERVICE www tecnoware com User s manual 14 UPS EXA LCD 1 5 2 0 2 6 CE Conformity to the European Directives TECNOWARE S r l confirms that EXA LCD models comply with the requirements set out in the Low Voltage Directive Safety 2006 95 EC and following am
15. l the devices have the main switch in ON position Turn on the UPS again Check that it starts working correctly and it doesn t signal any sort of anomaly Moreover be sure that all the devices connected to the UPS outputs are working correctly By LCD display check if the Output load percentage is less than 100 otherwise it is necessary to remove part of the Output load Simulate a black out by removing the AC Input line The UPS starts working in Battery mode the AC MODE icon is off and the BATTERY MODE icon is on Moreover the UPS emits a brief acoustic signal every 10 seconds Be sure that all the devices connected to the UPS outputs are working correctly and the UPS doesn t signal any sort of anomaly Restore the AC Input line after few seconds the UPS turns back in Normal mode Before using EXA LCD normally leave it in Normal mode in order to charge the batteries completely as specified at point 3 The batteries reach the 90 of their capacity after about 4 hours of recharge It is compulsory to ground earth the UPS according to the Safety Standards Risk of electric shock at the Output lines if the UPS is ON even when the UPS is not connected to AC utility line Risk of electric shock at the Output lines while the unit is connected to the AC utility line are at a high Voltage and are potentially dangerous capable of causing injury or death h Risk of electric shock do not remove the cover The UPS contains intern
16. les Do not rest any object on top of the UPS Do not keep liquids flammable gases or corrosive substances near the unit Install the UPS on a properly tiled floor Avoid the installation on a floor that is not tiled flat User s manual 4 UPS EXA LCD 1 5 2 0 2 6 4 EXTERNAL DESCRIPTION 4 1 Front Panel The front panel informs the user about operating status alarm conditions and measurements Front panel shown below consists of two parts 1 LCD display provides information about Input and Output Voltage Battery Level percentage Load Level percentage functioning modes alarm and fault conditions 2 ON OFF button enables the user to turn ON OFF the UPS Figure 1 Front panel UPS EXA LCD 1 5 2 0 2 6 5 User s manual 4 1 1 LCD Display Please refer to figure 2 oP ND y INPUT CI CI CI VAC OUTPUT G 71 E VAC a gt d2 l D a MO BATTERY LEVEL LOAD LEVEL 3 Saas aaa lt 4 2 Y A LOW BATTERY BATTERY MODE AC MODE OVER LOAD FAULT 7 6 5 8 9 Figure 2 LCD Display INPUT the 3 digits indicate the Input Voltage OUTPUT the 3 digits indicate the Output Voltage BATTERY LEVEL is a four segment light bar This bar indicates the battery charging percentage as explained below e 0 25 only 1 segment is on e 25 50 2 segments are on e 50 75 3 segments are on e 75 100 all the 4 segments are on LOAD LEVEL is a four segment light bar This bar indicates the
17. ollowing information to the Technical Service Model and serial number of the UPS which can be found on the nameplate on the rear of the UPS Description of anomaly Risk of electric shock do not remove the cover The UPS contains internal parts that are at a high Voltage and are potentially dangerous capable of causing injury or death by electric shock There are no internal parts in the UPS that are user serviceable Any repair or maintenance work must be performed exclusively by qualified technical personnel authorized by TECNOWARE A TECNOWARE declines any responsibility if this warning is disregarded Warning to the technical personnel authorized for service since internal components are connected to the batteries they will remain powered and therefore dangerous even after the UPS has been disconnected from AC power mains Before any repair or maintenance work disconnect the batteries by removing the positive cable red colour from the positive pole of the battery ANOMALY POSSIBLE CAUSE ACTION TO SOLVE The UPS does not turn on ON OFF button Press the ON OFF button and check that is pushed Batteries are flat Recharge the batteries for at least 4 hours Electronic board failure Refer to Technical Service The UPS always function in Battery mode Input mains power cable is disconnected Check the input mains power cable Check the presence of the electrical ma
18. s Overload condition AN Do not connect a load greater than rated value to the UPS see POWER specifications in the chapter Technical Characteristics as this may damage the unit In this case the warranty is void 6 5 Fault Condition The UPS indicates the Fault condition by LCD display by lighting of the Fault icon and by emitting a continuous acoustic alarm During Fault condition the UPS doesn t supply Output power and so all the supplied devices are switched off 7 Communication Interfaces The UPS is factory equipped with RS232 and USB Communication Interfaces On the UPS rear side there are the connectors of the Interfaces Only one of the RS232 USB communications can be activated at one time To activate RS232 communication it is sufficient to connect the RS232 cable only to activate USB communication it is sufficient to connect the USB cable only The RS 232 and USB signals are all isolated through photo couplers from the dangerous voltages that are present inside the UPS Connecting to the Web site www tecnoware com it is possible to download free of charge the update UPS management Software ViewPower compatible with the most popular Operative Systems User s manual 10 UPS EXA LCD 1 5 2 0 2 6 8 Technical Characteristics UPS EXA LCD Model 1 5 2 0 2 6 Power 1500 VA 1050 W 2000 VA 1400 W 2600 VA 1820 W Recommended for 1 Personal Computer with 650W P
19. the AC line Please connect ONLY the N NON critical devices to the ONLY FILTERED Output receptacles In case of anomaly to the AC line black out ONLY the UPS Output receptacles black colour 3 continue supplying the correct power to all connected equipment Please connect all the non critical devices to the UPS Output receptacles UPS EXALCD 1 5 2 0 2 6 7 User s manual Electrical Installation and First Start Up We advise you to follow the steps below explained for greater safety 1 Switch off all the devices Personal Computer or other electronic devices that need to be supplied by the UPS Connect the UPS Input socket to the AC line outlet Through the Personal Computer supplying cable It is mandatory to ground the AC line outlet according to the Safety Standards Carefully check the grounding make sure that the utility power is available and that its range falls within the UPS specifications refer to the Specifications chapter Press the ON OFF button on the front panel the UPS emits a brief acoustic signal turns the LCD display on and performs a functioning SELF TEST After some seconds the UPS starts to work in Normal mode the AC MODE icon is on Leave the UPS in Normal mode for at least 4 hours in order to completely recharge the batteries Switch the UPS off by pressing again the ON OFF button Connect the devices to be supplied to the UPS outputs by using only the included cables Be sure al
20. top of the UPS Do not insert objects or pour liquids in the ventilation holes Install the UPS indoors in a protected clean and moisture free environment Do not expose to the direct sun light Do not keep liquids flammable gases or corrosive substances near the UPS A User s manual 2 UPS EXA LCD 1 5 2 0 2 6 1 Introduction EXA LCD is a Line Interactive UPS Uninterruptible Power Supply specifically designed to protect your computer from any type of irregularities in the AC line such as black outs under or over voltages micro interruptions which often cause damage to your Hardware and Software Under normal AC line condition EXA LCD performs output voltage regulation and filters frequently occurring electrical disturbances such as transients spikes interferences etc thus protecting all devices connected to the outlets and recharging the batteries in an ideal way In case of anomaly to the AC line the UPS continues feeding the protected equipment EXA LCD is equipped with RS232 and USB interface which can be used to notify a power failure or a low battery condition directly to a computer this makes it possible to automatically save your data during an extended black out with the most widespread operating systems Windows Mac OS X Linux etc Read this manual carefully before using the EXA LCD it includes important safety warnings and useful advices for correct use and installation AN This manual is
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