DELL Vostro 3360
Contents
1. This field displays if a admin password is set for this computer or not Default Cleared Not installed This field displays if a system password is set for this computer or not Default Cleared Not installed This field displays if a HDD password is set for this computer or not Default Cleared Allows you to change or delete the administrator password Allows you to set a password on the computer s internal hard drive HDD Allows you to add remove permission for changing passwords Allows you to bypass the system password and the internal HDD password prompts during a system restart resume from hibernate state Default Disabled Enable or disable the Computrace feature on your computer Specifies the order of different devices in which the computer will boot through at start up Specifies the removable drive the computer can boot through Specifies which hard drive the computer can boot through Specifies which USB storage device the computer can boot through Specifies which CD DVD the computer can boot through Specifies which network device the computer can boot through Exit This section allows you to save discard and load default settings before exiting from System Setup 41 Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For notebooks ensure that your computer battery is fully charged and connected to a2. Press lt Esc gt and a message prompts you to save the changes Press lt Y gt to save the changes and exit from the System Setup The computer reboots 43 44 Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to A Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific
3. Feature Network adapter Wireless 50 Description Conexant CX20672 21Z 24 bit analog to digital and digital to analog high definition audio microphone in stereo headphones external speakers connector 2W keyboard function keys and program menus Description e integrated on system board e discrete integrated video e PCI E x16 Gent e PCI E x16 Gen2 PCI E x8 Gen 2 e Intel HD Graphics 3000 e Intel HD Graphics 4000 nVidia GeForce GT 630M AMD Radeon HD7670M Description HD 720P 1280 x 720 pixels at 30 FPS Description 10 100 1000 Mbps Ethernet LAN e internal WLAN Feature Table 15 Ports and Connectors Feature Audio Vostro 3360 Vostro 3460 3560 Video Network adapter USB 3 0 Vostro 3360 Vostro 3460 Vostro 3560 Description e Bluetooth e WWAN optional Description one stereo headphone headset audio out connector one microphone connector one headphone connector e one 15 pin VGA connector e one 19 pin HDMI connector one RJ 45 connector three four K NOTE The powered USB 3 0 connector also supports Microsoft Kernel Debugging The ports are identified in the documentation shipped with your computer Media card reader Table 16 Display Feature Type Size Vostro 3360 Vostro 3460 Vostro 3530 Dimensions Height Width Diagonal Active area X Y Maximum resolution Vostro 3360 3460 Vostro 3560 one 8 in 1 Description HD WLED AG 13 0 inches 14 0 i
4. G WY 1 C Re enter the system password when prompted Type the system password that you entered earlier and click OK Select Setup Password type your system password and press lt Enter gt or lt Tab gt A message prompts you to re type the setup password Type the setup password that you entered earlier and click OK Press lt Esc gt and a message prompts you to save the changes Press lt Y gt to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press lt F2 gt immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted
5. c palmrest d battery e display hinge cover f display assembly 3 Remove the screw that secures the fan to the computer Then lift the fan and disconnect the fan cable from the system board 28 Installing the Fan 1 Connect the fan cable to the system board 2 Tighten the screws to secure the fan to the computer 3 Install a display assembly b display hinge cover c battery d palmrest e keyboard f access panel 4 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d display hinge cover e display assembly f fan 3 Disconnect the I O cable from the I O daughter board 4 5 6 Disconnect the power connector cable from the system board 30 Installing the System Board Connect the power connector cable to the system board Thread the hard drive cable through its routing tabs Tighten the screws to secure the system board to the computer Connect the I O board cable to the 1 0 board Install a fan b display assembly c display hinge cover d battery e palmrest f keyboard g access panel a Se UUN gt 6 Follow the procedures in After Working Inside Your Computer Removing the Heat Sink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest
6. Disconnect the antenna cables from the WLAN card and remove the screw that secures the WLAN card to the computer Remove the WLAN card from the computer Installing the WLAN Card 1 Slide the WLAN card into its slot Connect the antenna cables according to the color code on the WLAN card Install the access panel wo N Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the access panel 3 Use a plastic scribe to pry the battery from the socket and lift the coin cell battery out of the computer gt L D Installing the Coin Cell Battery 1 Push the coin call battery into its slot on the system board 2 Install the access panel 3 Follow the procedures in After Working Inside Your Computer Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer Remove the access panel Use your fingertips to spread apart the securing clips on each end of the memory module connector until the memory module pops up and remove the memory module from its connector on the system board by drawing the module from the system board at 45 degree angle O xR e gt N Installing the Memory 1 Insert and secure the memory module to the system board 2 Install the access panel 3 Follow the procedures in After Working Inside Your Computer Removing the Keyboard 1 Foll
7. acca atoabeawseancnednin 45 Batery Statis Liaise a a a a AE 46 Diagnostic Been Code S cake anaa AS 46 H SDECC ALOIS siressa eeina ENa a EEAS 49 6 Contac mo De icenaren N 55 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following cond A A gt gt itions exist You have performed the steps in Working on Your Computer You have read the safety information that shipped with your computer A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by usi
8. display panel a 8 Remove the camera cable from the display panel 26 Installing the Display Panel 1 Place the camera cable on the back of the display panel Connect the display cable to its connector on the display panel Place the display panel to its original position on the display assembly Tighten the screws to secure the display panel to the display assembly Connect the camera cable to camera module D o e W N Install a display bezel b display assembly c display hinge cover d battery e palmrest f keyboard g access panel 7 Follow the procedures in After Working Inside Your Computer Removing the Camera Module 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d battery e display hinge cover f display assembly g display bezel 3 Disconnect the camera cable from the camera module and remove the camera module from the display assembly 27 Installing the Camera Module 1 Connect the camera cable to the camera module and place the camera module to its original position on the display assembly 2 Install a display bezel b display assembly c display hinge cover d battery e palmrest f keyboard g access panel 3 Follow the procedures in After Working Inside Your Computer Removing the Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard
9. mm 0 75 inch 30 10 mm 1 18 32 50 mm 1 27 inches inches 332 00 mm 13 07 345 50 mm 13 60 375 00 mm 14 76 inches inches inches 232 50 mm 9 15 244 00 mm 9 60 259 00 mm 10 19 inches inches inches 1 66 kg 3 65 Ib 2 23 kg 4 91 Ib 2 57 kg 5 66 Ib Description 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 10 to 90 noncondensing 5 to 95 noncondensing 15 2 m to 3048 m 50 ft to 10 000 ft 15 2 m to 10 668 m 50 ft to 35 000 ft G1 as defined by ISA 71 04 1985 6 Contacting Dell K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com Select your support category If you are not a U S customer select your country code at the bottom of the support dell com page or select All to see more choices 4 Select the appropriate service or support link based on your need 00
10. power outlet 1 Restart the computer 2 Go to support dell com support downloads 3 Ifyou have your computer s Service Tag or Express Service Code i NOTE For desktops the service tag label is available on the front of your computer 4 NOTE For notebooks the service tag label is available on the bottom of your computer a Enter the Service Tag or Express Service Code and click Submit b Click Submit and proceed to step 5 4 Ifyou do not have your computer s service tag or express service code select one of the following a Automatically detect my Service Tag for me b Choose from My Products and Services List c Choose from a list of all Dell products 5 Onthe application and drivers screen under the Operating System drop down list select BIOS 6 Identify the latest BIOS file and click Download File 7 Select your preferred download method in the Please select your download method below window click Download Now The File Download window appears 8 Click Save to save the file on your computer 9 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your compu
11. the Speaker Sinern air e a a E a e a OE a EEN 32 installima the Speakon A a 33 REMOVING ME FOwWer CONNEC O aeania eE E 34 Installing the Power CONMECTON ccsssscccssssecsssseeessseeecssseeeecsseeeeeseneeeesnseseseseeeseneeecsaeeeesaeeeessaeeeessaeeeessaeeeessaes 34 Removing the Input Output 1 0 Doard ccccccsscscscssssseesseecseessessseecseeceeeceesseessenseeeceeeseeeseesensaeseaeeeeeseseaseaseeess 34 installing the NO Boar doaa a a dacs tad ap esta an lacie e canes istdel aassuanaeas 35 B SVS UCM SOUL Duanana aa a 37 BOGE oC OMEN CC saiesideceetchicen re tarcicusbatee a ten eatuneine maaan ee nace a eet 37 Navigation Key Sonia E N 37 System Setup Options ccccccccssecsecseessesssesssesseessescseeesesssesseeseesseessaeecaeeseeeseessesseescesseesceesceessaeeseessenssenseaseeaseoess 38 UCLA LING Ne OS moea a cance av aabaua aetna aa cea tenn edeeacetdeGhdiansaeckatss 42 SV SLO MIAME Setup aS SUV ONG resiccicodsadecseesiosbeusstineway e a E aR Aa 42 Assigning a System Password and Setup PaSSWOMKd scccccsssseeeessseeeeesseeeeeeseeetesseneeeesseaeeeeessteneessneeeeesas 42 Deleting or Changing an Existing System and or Setup PASSWOM cccssccccsssceesssesessseeeessteeesseeeessseeeessaeees 43 A TAC NO SUNC Soana aaa a 45 Enhanced Pre Boot System Assessment ePSA DiagnostiCS seeseessesseeseusreeneurrnnnenrrnrnnnrenrnnnrnnrnnnrenrnnnrenrennrenrs 45 Device Statws LaNena aana a a a a ceasan ca tanta Goaslavsess
12. Dell Vostro 3360 Owner s Manual Regulatory Model P32G Regulatory Type P32G001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer o CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem AN WARNING A WARNING indicates a potential for property damage personal injury or death 2012 Dell Inc Trademarks used in this text Dell the Dell logo Dell Precision OptiPlex Latitude PowerEdge PowerVault PowerConnect OpenManage EqualLogic Compellent KACE FlexAddress Force10 and Vostro are trademarks of Dell Inc Intel Pentium Xeon Core and Celeron are registered trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Oracle is a registered tradem
13. TE The system setup options may vary depending on the computer model The Main tab lists out the primary hardware features of the computer The table below defines the function of each option Table 2 Main Options Main System Information System Time System Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID CPU Cache L1 Cache 38 Displays the computer model number Allows you to reset the time on the computer s internal clock Allows you to reset the date on the computer s internal calendar Displays the BIOS revision Displays the product name and the model number Displays the service tag of your computer Displays the asset tag of your computer if available Displays the type of processor Displays the speed of the processor Displays the processor ID Displays the processor L1 cache size Main L2 Cache L3 Cache Fixed HDD SATA ODD mSata Device AC Adapter Type Extended Memory System Memory Memory Speed Keyboard Type Displays the processor L2 cache size Displays the processor L3 cache size Displays the model number and capacity of the hard drive Displays the model number and capacity of the optical drive Displays the model number and capacity of the mini Sata device Displays the type of the AC adapter Displays the memory installed on the computer Displays the memory in built on the compu
14. al battery failure with AC adapter present Light off Battery in full charge mode with AC adapter present White light on Battery in charge mode with AC adapter present Diagnostic Beep Codes The following table shows the possible beep codes that may be emitted by the computer when your computer is unable to complete a power on self test Table 7 Diagnostic Beep Codes Beep Description Possible Cause Troubleshooting Steps 1 BIOS ROM checksum in progress of System board failure covers BIOS failure corruption or ROM error 2 No RAM detected If no memory is detected you can perform the following steps e reseat the memory if an additional memory is available e install that memory if the issue persists e issue with the memory connector e Chipset Error North and System Deere talue South Bridge Chipset DMA IMR Timer Error e Time Of Day Clock test failure e Gate A20 failure e Super I O chip failure e Keyboard controller test failure 4 RAM Read Write failure If no memory is detected you can perform the following steps 46 Beep Description 5 Real time clock power fall 6 Video BIOS Test Failure 7 Processor Failure 8 Display Possible Cause Troubleshooting Steps e reseat the memory if an additional memory is available e install that memory if the issue persists e issue with the memory connector CMOS battery failure Reseat the battery If issue persists there can be an issue with the coin cell ba
15. ark of Oracle Corporation and or its affiliates Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries VMware Virtual SMP vMotion vCenter and vSphere are registered trademarks or trademarks of VMware Inc in the United States or other countries IBM is a registered trademark of International Business Machines Corporation 2012 06 Rev A00 Contents Notes Cautions and WarningS ccccscsssesscssssersssrssseesssessesaesesaesesaesesaesevaesevaesevaeseraesenaeeenas 2 1 Working on Your COmputer cccccsesssessssssesssssssesseeesesesaesesersesesaesesevaesesaesesevaesesensesenaesesanas 5 Before Working Inside Your COMpPUTEL ccss cccessseeessseeeesseeeeesseeeesseeeecssteeecseeesssnsenessnsesessesessseeeeesseaesesasesessaeess 5 Tmn OM YOUR COMM ULE asscsscvasntanwosuts vexadnaaracuxcobcunsussacuantea ues daa vaewaneiaaSocensnusveieansennstoaveatuanteteniedidanueleeiemnmancmanian 6 Aker Workmoinside Your Computer sacarana a Aa A a a 6 2 Removing and Installing COMPONENKG csssesessseeesesssssseseseeeesesesasseserseseraeseeasseserseseeanees 9 Recommended LOOKS narosna nnana N ia aT T 9 Removing the Subscriber Identity Module SIM Card c ccccccssecsssessecsesssessseesseecseessseesseeesseeeseeesseseeeeseseeesenssaes 9 installing the SIM Card tccrecisadacwstacsazcasteedattacusatedendsadteaccrhocdva
16. d display hinge cover e display assembly f fan g system board 3 Remove the screws that secure the heat sink to the system board we i oe 31 4 Remove the heat sink from the system board A Installing the Heat Sink Tighten the screws to secure the heat sink to the system board 3 Install a b c d e f g h system board fan display assembly display hinge cover battery palmrest keyboard access panel Follow the procedures in After Working Inside Your Computer Removing the Speakers 1 2 32 Follow the procedures in Before Working Inside Your Computer Remove a b c d e access panel keyboard palmrest battery hard drive Disconnect the speaker cable from the I O board 4 Installing the Speakers 1 Place the speakers on the computer and thread the speakers cable through the routing tabs 2 Connect the speaker cable to the I O board 3 Install a hard drive b battery c palmrest d keyboard e access panel 4 Follow the procedures in After Working Inside Your Computer 33 Removing the Power Connector 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d battery e display hinge cover f display assembly g fan h system board 3 Remove the screw that secures the power connector to the computer and remove the power connector from the computer Install
17. devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed Power on the computer As the computer boots press the lt F12 gt key as the Dell logo appears On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices If you wish to run a diagnostic test on a specific device press lt Esc gt and click Yes to stop the diagnostic test Select the device from the left pane and click Run Tests If there are any issues error codes are displayed Note the error code and contact Dell Device Status Lights Table 6 Device Status Lights O 9 Turns on when you turn on the computer and blinks when the computer is in a power management mode Turns on when the computer reads or writes data 45 Turns on steadily or blinks to indicate battery charge status i Turns on when wireless networking is enabled Battery Status Lights If the computer is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white An unauthenticated or unsupported non Dell AC adapter is attached to light your laptop Alternately blinking amber light with steady Temporary battery failure with AC adapter present white light Constantly blinking amber light Fat
18. dsuietaeutade cay cainacabcansdendawsaedentadatsgatiaaiinennstoniauanuedsseecaete 10 REMOVING the Securty Digtalis D Caf danssien a a Ei 10 Installing the secure Digita GarO mirn T A vaaasascentaetataatens 10 Removing the Access Ar AUG lutaracreewacoccetscnduetaninsaaasedvageassabcaneausnandsaten dented yaaeeinmuavde a aaa A den aaa AAE EEEa 10 Installing the ACCESS PaE a a a N 11 Removing the Wireless Local Area Network WLAN Card c cccccccsssscsssessesssseecseeeeseeseseeeeseessserseseteeseesssenseaees 11 lastallimo thE WLAN Cardio a ea Nt e 11 REMOVING the CoN Cel Bane N ors a 11 lnstalling the Com Gell Baie posna centhaecnteni ast fadsseuneniaeaeetunecacentaraanes 12 Removing the Memo V5 5 sca coue ss sos desl cec Pecos wos uot Duskeducadaadoe a setae tsdeada asatocnateost A bes ducttcs 12 LVS Cen UTI Gh TITS Memo anii a adanencbuce ah date A vaan aie e r 12 REMOVING INE KEY DO ate scssceiiic ise nics alates ey cata eelercha coal cacao ateseh vee ron tet y aoe saa ttt 12 MAS Call the KEy D0 GN Osea crecatec teed ctecaisice vaccine A A O 14 REMON E la E S aveseons Sevshvc tah cceveedissecst caveats ata uuoan veto esamcudesatavun es usebashacitecatwaces sedisevess cacaanaiamanaaendlt teams aesuane 14 MeMo NEF amr ES ap aseucersactceenss cer saten ch setusemsaneiadsasecetacusasaaeieaaniandeedsueeanta aniseed cenueniantuaaisassuneieueaeedeatnteeeenee 17 Removing the Battery cccccccsccssscsssssssssseessessseeceseseeseeeeseesseesceeseescseses
19. essseusseeeseusenecgesesesceesssesseueeserssenseaneseseeess 18 HVS EATING the Bate ss ic5 chcsca csencsceseeh nis enae et sac aa Revenue gence eeueneeaveucea vosuansaseda each 19 Removing the FLARED ING ss usicssicosicawxe sce saren dt nssmbuaavanncheiraedanttotsvansavuaex wank aea ctautewddieagseucuia dara qaasateteel Sule suunanedessieanhetsatastcnate 19 installing the Hara Driveren nce oo Oe Pen ne oo Bm ere 20 REMOVING the DISDIAY INGO COVEN innean aN aaa a N 21 installing the Display Hinge COVE fenrienna dda daeietashadets hee te eae Hate ieee 21 REMOVING the Display ASsSemDycnrnn a a a A ua tea a eatoces 22 Installing the Display Assemb Miina a A 22 Removing the Display Bezek serrnaaa a A a AS 23 Installing the Display Be Zel cccccccssssscssssssssseecsescseecoeeceeeceesseesseessesseeseesueussensseuseasseeeeeussaescanssuesseeeseeeeesseesseneas 24 REMOVING the DISMAY AINE konnan Cocencsnncn eancesdevecanet las E 24 mstaling the Display Pant licorne a a a wel aenaseiueaapeadaentes 27 Removing the Camera NiO WLC saana oceaey ca eases panes ecu auacevee A asda N a 27 installing the Camera Mod le sxc cass secaieutuins Gioia aa AAT 28 Removing the Fanviesensa aaa a ce a ER dl 28 Vie Steed MUR the Fimen aA asucscneudste auiees nan cesarean eoeceea oite deanna ene ne 29 REMOVING TEs System BOAT ipri 29 mstaling he SV Stem Board oecite a a aa i 31 Remova the Reat SIM Ki arine A E E E E a 31 installing the Heat Skorna A AN 32 Removing
20. he procedures in Before Working Inside Your Computer 2 Insert a paper clip into the small hole on the SIM card holder to release it from the computer ALS 3 Remove the SIM card holder from the computer Foa 4 Remove the SIM card from the SIM card holder Installing the SIM Card 1 Place the SIM card into the SIM card holder 2 Slide the SIM card holder together with the SIM card into its slot 3 Follow the procedures in After Working Inside Your Computer Removing the Security Digital SD Card 1 Follow the procedures in Before Working Inside Your Computer 2 Press in onthe SD card to release it from the computer Slide the SD card out of the computer Installing the Secure Digital Card 1 Push the SD card into the slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the Access Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the screw that secures the access panel to the computer 3 Remove the access panel from the computer Installing the Access Panel 1 Place the access panel to its original position on the computer 2 Tighten the screw to secure the access panel to the computer 3 Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the access panel 3
21. ing system shutdown process is complete 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 4 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer AN CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer a CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 3 Replace the battery 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver e Phillips screwdriver e Small plastic scribe Removing the Subscriber Identity Module SIM Card 1 Follow t
22. ing the Power Connector 1 Tighten the screw to secure the power connector to the computer 2 Install a system board b fan c display assembly d display hinge cover e battery f palmrest g keyboard h access panel 3 Follow the procedures in After Working Inside Your Computer Removing the Input Output 1 0 board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d battery 3 Disconnect the speaker cable and the I O board cable from the I O board 34 4 Installing the I O Board 1 Connect the speaker cable and the I O board cable to the 0 board 2 Tighten the screws to secure the 1 0 board to the computer 3 Install a battery b palmrest c keyboard d access panel 4 Follow the procedures in After Working Inside Your Computer 35 36 3 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell l
23. llows you to configure the Intel rapid start technology These fields let you enable or disable various on board devices Enables or disables external USB ports Enables or disables microphone Enables or disables camera Enables or disables media card reader Enables or disables optical drive Enables or disables fingerprint reader Enables or disables boot Enables or disables USB debug Enables or disables internal bluetooth Enables or disables WLAN Enables or disables WWAN Default AHCI Default Enabled Default Function key first Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Disabled Default Disabled Default Enabled Default Enabled Default Enabled The Security tab displays the security status and allows you to manage the security features of the computer 40 Table 4 Security Options Security Set Service Tag Admin Password System Password Hdd Password State Set Supervisor Password Set HDD Password Password Change Password Bypass Computrace The Boot tab allows you to change the boot sequence Table 5 Boot Options Boot Boot Priority Order Removable Drive Hard Disk Drives USB Storage Device CD DVD CD RW Drive Network This field displays your system s service tag If the service tag is not already set this field can be used to enter it
24. nches 15 0 inches Vostro 3360 Vostro 3460 Vostro 3560 240 mm 9 44 inches 245 mm 9 64 inches 259 mm 10 19 inches 330 mm 12 99 inches 340 mm 13 38 inches 375 mm 14 76 inches 330 mm 13 inches 355 60 mm 14 inches 381 mm 15 inches 330 mm x 240 mm 340 mm x 245 mm 375 mm x 259 mm 1366 x 768 pixels at 262K colors 1920 x 1080 FHD 51 Feature Maximum Brightness Operating angle Refresh rate Minimum Viewing angles Horizontal Vertical Pixel pitch Table 17 Keyboard Feature Number of keys Vostro 3360 Vostro 3460 3560 Table 18 Touchpad Feature Active Area X axis Y axis Table 19 Battery Feature Type Vostro 3360 Vostro 3460 3560 Dimensions Height Width Depth Weight Charge time Voltage 52 Description 200 nits 0 closed to 140 60 Hz 40 40 15 30 H L 0 23 mm x 0 23 mm Description United States and Canada 80 keys Europe and Brazil 81 keys Japan 84 keys United States and Canada 86 keys Europe and Brazil 87 keys Japan 90 keys Description Vostro 3360 Vostro 3460 3560 82 00 mm 3 22 inches 90 00 mm 3 54 inches 45 00 mm 1 77 inches 49 00 mm 1 93 inches Description 4 cell lithium ion 3 4 Ahr cell or 49 Whr 6 cell lithium ion 2 2 Ahr cell or 48 Whr Vostro 3360 Vostro 3460 Vostro 3560 20 20 mm 0 80 inch 20 mm 0 79 inch 20 mm 0 79 inch 208 36 mm 8 20 inches 208 mm 8 19 208 mm 8 19 inches inches 56 52 mm 2 22 inche
25. ng a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 2 3 A Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer If the computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock tt CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all netw
26. ogo appears you can e Access System Setup by pressing lt F2 gt key e Bring up the one time boot menu by pressing lt F12 gt key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number e Optical Drive e Diagnostics K NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you restart the system Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field 37 Keys Navigation lt Enter gt Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NO
27. ork cables from the computer Disconnect your computer and all attached devices from their electrical outlets 6 Close the display and turn the computer upside down on a flat work surface K NOTE To avoid damaging the system board you must remove the main battery before you service the computer 7 Remove the main battery 8 Turn the computer top side up 9 Open the display 10 Press the power button to ground the system board AN CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the display A CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Turning Off Your Computer AN CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 7 Click Start then click Shut Down In Windows Vista Click Start then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down gt alee AG In Windows XP Click Start Turn Off Computer Turn Off The computer turns off after the operat
28. ow the procedures in Before Working Inside Your Computer 2 Remove the screw that secures the keyboard to the chassis 3 4 5 Lift the clip to release the keyboard cable and disconnect it from the computer 13 Installing the Keyboard 1 2 3 4 Connect the keyboard cable to the system board Place the keyboard back to its original position Tighten the screw to secure the keyboard to the computer Follow the procedures in After Working Inside Your Computer Removing the Palmrest 4 14 Follow the procedures in Before Working Inside Your Computer Remove a access panel b keyboard c display hinge cover Using a plastic scribe pry out the rubber pads that cover the front screws on the base cover Remove the screws that secure the palmrest to the computer 5 6 Disconnect the quick launch board cable the finger print reader cable and the palmrest cable from the system board Disconnect the power LED cable and the LED board cable from the system board 7 Remove the screws that secure the palmrest to the front of the computer 8 Pry along the edges of the palmrest to release the palmrest 9 Installing the Palmrest o oo N a N Starting from the edges of the palmrest press downwards on the palmrest to engage the tabs on the computer Tighten the screws to secure the palmrest to the front of the computer Connect the power LED cable and
29. place the hard drive back to its original position on the computer 3 Tighten the screws to secure the hard drive to the computer 4 Install a battery b palmrest c keyboard d access panel 5 Follow the procedures in After Working Inside Your Computer 20 Removing the Display Hinge Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the access panel 3 Remove the screws that secure the display hinge cover to the computer 4 Remove the display hinge cover from the computer Installing the Display Hinge Cover 1 Align the display hinge cover to Its original position on the computer 2 Tighten the screws to secure the display hinge cover to the computer 3 Install the access panel 4 Follow the procedures in After Working Inside Your Computer 21 Removing the Display Assembly Follow the procedures in Before Working Inside Your Computer Remove the a access panel b keyboard c palmrest d battery e display hinge cover Release the antenna cables from their routing Disconnect the display cable from the system board and remove the screws that secure the display assembly to the computer Installing the Display Assembly 1 22 Connect the display cable to the system board and tighten the screws to secure the display assembly to the computer Thread the hard drive cable through its routing tabs Thread the antenna cables through thei
30. r routing tabs Install a display hinge cover b battery c palmrest d keyboard D e access panel Follow the procedures in After Working Inside Your Computer Removing the Display Bezel 1 2 4 Follow the procedures in Before Working Inside Your Computer Remove a access panel b keyboard c palmrest d battery e display assembly Using a plastic scribe pry under the display bezel to release it from the display assembly si Lift the display bezel and remove it from the display assembly 23 Installing the Display Bezel 1 Align the display bezel with the display assembly and gently snap it into place 2 Install a display hinge cover b battery c palmrest d keyboard e access panel 3 Follow the procedures in After Working Inside Your Computer Removing the Display Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d battery e display hinge cover f display assembly g display bezel 3 Disconnect the camera cable from its connector on the camera module 4 Remove the screws that secure the display panel to the display back cover 24 5 6 Flip the display panel from the display assembly Place the display panel with its front facing down to access the display and camera cables attached to it 25 7 Pull out the plastic tab to disconnect the display cable from the
31. s 51 mm 2 00 inches 51mm 2 00 inches 0 33 kg 0 73 Ib 0 33 kg 0 73 Ib 0 33 kg 0 73 Ib approximately 4 hours when the computer is turned off Feature Vostro 3360 Vostro 3460 Vostro 3560 Temperature range Operating Non Operating Coin cell battery Table 20 AC Adapter Feature Type Vostro 3360 Vostro 3460 Vostro 3560 with integrated video card Vostro 3460 with discrete video card Vostro 3560 with quad core Input voltage Input current maximum Input frequency Output power Output current 65 W 90 W Rated output voltage Dimensions Height Width Depth Temperature range Operating Non Operating Description 14 8 VDC 11 1 VDC 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 3 V CR2032 lithium coin cell Description 65 W 90 W 90 W 100 VAC to 240 VAC 1 50 A 1 60 A 1 70 A 50 Hz to 60 Hz 65 W and 90 W 3 34 A continuous 462A 19 50 VDC 1 0 VDC 28 20 mm 1 11 inches 57 90 mm 2 28 inches 137 16 mm 5 40 inches 0 C to 35 C 32 F to 95 F 40 C to 70 C 40 F to 158 F 53 Table 21 Physical Feature Height Width Depth Weight with battery pack Table 22 Environmental Feature Temperature Operating Storage Relative humidity maximum Operating Storage Altitude maximum Operating Non Operating Airborne contaminant level 04 Description Vostro 3360 Vostro 3460 Vostro 3560 19 20
32. ter Displays the memory speed Displays the type of keyboard The Advanced tab allows you to set various functions that affect the performance of the computer The table below defines the function of each option and its default value Table 3 Advanced Options Advanced Intel SpeedStep Virtualization Integrated NIC USB Emulation USB Wake Support Enable or disable the Intel SpeedStep feature Enable or disable the Intel Virtualization feature Enable or disable the power supply to the on board network card Enable or disable the USB emulation feature Allows USB devices to wake up the computer from standby This feature is enabled only when the AC adapter is connected Default Enabled Default Enabled Default Enabled Default Enabled Default Disabled 39 Advanced SATA Operation Adapter Warnings Function Key Behavior Charger Behavior Battery Health Intel Rapid Start Technology Miscellaneous Devices External USB Ports Microphone Camera Media Card Reader Optical Drive Fingerprint Reader Boot Disable USB debug Internal Bluetooth Internal WLAN Internal WWAN Change the SATA controller mode to either ATA or AHCI Enables or disables adapter warnings Specifies the behavior of the function key lt Fn gt Specifies if the computer battery will be charged when connected to an AC power source Specifies the health of the battery A
33. ter AN CAUTION The password features provide a basic level of security for the data on your computer AN CAUTION Anyone can access the data stored on your computer if is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password 42 K NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press lt F2 gt immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen appears In the System Security screen verify that Password Status is Unlocked Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space
34. the LED board cable to the system board Connect the quick launch board cable the finger print reader cable and the palmrest cable to the system board Tighten the screws to secure the palmrest to the back of the computer Push the rubber pads to cover the screws on the computer Install the keyboard Install the access panel Follow the procedures in After Working Inside Your Computer Removing the Battery Follow the procedures in Before Working Inside Your Computer 2 Remove the a access panel b keyboard c palmrest 3 Disconnect the battery cable from the system board 4 Remove the screws that secure the battery to the system board ae 5 Remove the battery from the computer 18 s xs i Installing the Battery 1 2 3 4 Place the battery into the battery bay Replace and tighten the screws that secure the battery to the computer Connect the battery cable to the system board Install a palmrest b keyboard c access panel Follow the procedures in After Working Inside Your Computer Removing the Hard Drive Follow the procedures in Before Working Inside Your Computer Remove the a access panel b keyboard c palmrest d battery Remove the screws that secure the hard drive to the computer 19 Installing the Hard Drive 1 Tighten the screws to secure the hard drive bracket to the hard drive 2 Connect the hard drive cable to the hard drive and
35. ttery or the connector that will involve replacing the system board Video card failure Processor failure Display failure 41 48 Specifications NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start 9 Start icon Help and Support and then select the option to view information about your computer Table 8 System Information Feature Chipset DRAM bus width Flash EPROM Vostro 3360 Vostro 3460 Vostro 3560 Table 9 Processor Feature Types L3 cache Table 10 Memory Feature Memory connector Memory capacity Memory type Minimum memory Maximum memory Table 11 Audio Feature Type Controller Vostro 3360 Description Intel HM77 Express Chipset 64 bit SPI 8 MB SPI 6 MB Description e Intel Core i3 series e Intel Core i5 series e Intel Core i7 series up to 6 MB Description two SODIMM slots 2 GB 4 GB 6 GB or 8 GB DDR3 SDRAM 1333 MHz and 1600 MHz 2 GB 8 GB Description 2 channel high definition audio Cirrus Logic CS4213D 49 Feature Vostro 3460 Vostro 3560 Stereo conversion Interface Internal External Speakers Volume controls Table 12 Video Feature Video type Data bus UMA Discrete Vostro 3460 Vostro 3560 Video controller UMA Discrete Vostro 3460 Vostro 3560 Table 13 Camera Feature Camera Resolution Video Resolution maximum Table 14 Communication
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