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DELL Latitude 3540

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1. 5 Place the I O board in its slot Tighten the screw to secure the 1 0 board to the computer Connect the 1 0 cable to the system board Install a palmrest b keyboard c access panel d battery Follow the procedures in After Working Inside Your Computer Removing the System Board 1 2 Follow the procedures in Before Working Inside Your Computer Remove a SD card b battery c access panel d memory module e hard drive f optical drive g keyboard h palmrest i WLAN card Disconnect the following cables a display cable b power connector port cable c speaker cable d 1 0 board cable e Touch cable for touch computer only 21 4 Remove the screw that secures the system board to the computer Lift the system board from the computer Installing the System Board 1 Align the system board in its place on the computer 2 Tighten the screw to secure the system board to the computer 3 Connectthe following cables to their connectors on the system board a touch cable for touch computer only b 1 0 board cable c speaker cable d power connector cable e display cable 4 Install a WLAN card 22 b palmrest c keyboard d optical drive e hard drive f memory module g access panel h battery i SD card 5 Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside You
2. Help and Support and then select the option to view information about your computer Table 7 System Information Feature DRAM bus width Flash EPROM Table 8 Processor Feature Type L1 cache L2 cache L3 cache Table 9 Memory Feature Memory connector Memory capacity Memory type Minimum memory Maximum memory Table 10 Audio Feature Type Controller Stereo conversion Interface Description 64 bits and 128 bits 8 MB Description e Intel Core i3 ULV 4th Generation e Intel Core ib ULV 4th Generation e Intel Core i7 ULV 4th Generation 64 KB 256 KB Up to 4 MB Description two internally accessible DDR3L connectors 2 GB and 4 GB 1600 MHz dual channel DDR3L configuration 2 GB 4 GB 6 GB and 8 GB 8 GB Description 2 channel high definition audio Realtek ALC3223 24 bit analog to digital and digital to analog Intel HDA bus 51 Feature Speakers Volume controls Table 11 Video Feature Video type Video controller UMA Discrete Latitude 3440 Latitude 3540 Data bus Latitude 3440 Latitude 3540 Table 12 Camera Feature Camera resolution Video resolution maximum Diagonal viewing angle Table 13 Communication Feature Network adapter Wireless Table 14 Ports and Connectors Feature Audio Video Network adapter USB Latitude 3440 52 Description 2x2W program menu and keyboard media control keys Description Integrated on system board discret
3. 3 4 Visit dell com support Select your support category Verify your country or region in the Choose a Country Region drop down menu at the top of page Select the appropriate service or support link based on your need 57
4. by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shutdown the operating system n Windows 8 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings l b Select the O and then select Shut down Using a mouse a Point to upper right corner of the screen and click Settings I b Click the O and select Shut down n Windows 7 1 Click stan 2 Click Shut Down or 1 Click start 2 Click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down 2 Ensure thatthe computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer ZN CAUTION To avoid damage to
5. cct eie e ode at c E t E Eg 14 Removing the Optical Drive c cscssecsescsescsesceesseseceeeseeesesescsescseseseceseceeecaeesaeacaeseesaeecaeseacaeecseseeeseeeseeesaeesaeeeeeeeaes 14 Installing the OptiGal Drives uui ino e rtt rt Een t etae e E rhet ente ee Fear e ud 15 Removing the Keyboard Irnistalling thie Keyboard loui cte ee RO Hee cer ren iere fe dle reine onde epe tt e lab reine rode dade Removing the WLAN eT 17 Installing the WLAN Card itte it trei tin ectetur ra vede nae Gad dean deu ee a ava D Fen sede e nan 17 Removing the Palimtest 2 irren pete eren br Re sha saa olt eee eta dei eee Rede E 18 Installing the P lmrest noceret reine tn rne enean ind etnies aee nde aede d duda 20 Removing the Input Output 1 0 Board esses senten tnter tnnt nnne tnter tani tentes tens 20 Installing the Input Output 1 0 Board Removing th System Board ea eaa tete died Che eed qe e ood hia tied LR DR ed Ra bead Installing th System BOSrd z isto rnnt Fe rentre rire re toe id rete iota eu e ie aa Removing the Coin Cell Battery eese esses nennen tnter ntn tent tent teta tete intrent niente ntes trennt Installing the CoinsGell B ttety etienne ehe aa aa roit eee re rete etr dee aaa raida airain aaa Removing the Heatslhk E erri eee entere crater neto Ya ce EE en kno ra rane E E aduana ca eade Installing the Heatslnk 2 2 rte reet eoe eee Rae deor deb orte E
6. cell 25 00 mm 0 98 inch 27 90 mm 1 10 inches 25 30 mm 1 00 inch 27 85 mm 1 10 inches battery with 6 cell 29 60 mm 1 17 inches 32 90 mm 1 30 inches 31 30 mm 1 23 inches 33 85 mm 1 33 inches battery Width 346 00 mm 13 62 inches 376 00 mm 14 80 inches Depth 245 00 mm 9 65 inches 259 00 mm 10 20 inches Weight minimum with 4 cell 2 00 kg 4 30 Ib 2 20 kg 4 85 Ib 2 20 kg 4 85 Ib 2 50 kg 5 51 Ib battery with 6 cell 2 10 kg 4 60 Ib 2 35 kg 5 18 Ib 2 35 kg 5 18 Ib 2 65 kg 5 84 Ib battery Table 21 Environmental Feature Description Temperature Operating 0 C to 35 C 32 F to 95 F Storage Relative humidity maximum Operating Storage Altitude maximum Operating Non Operating Airborne contaminant level 40 C to 65 C 40 F to 149 F 10 to 90 non condensing 10 to 95 non condensing 15 2 m to 3048 m 50 to 10 000 ft 0 to 35 C 15 2 m to 10 668 m 50 ft to 35 000 ft G1 as defined by ISA S71 04 1985 55 56 6 Contacting Dell NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 2
7. failure Super I O chip failure Keyboard controller test failure System board failure 4 RAM Read Write failure Memory failure 5 Real time clock power fail CMOS battery failure 6 Video BIOS test failure Video card failure 7 CPU cache test failure Processor failure 8 Display Display failure LED Error Codes Diagnostic LED codes are communicated via the Power Button LED The Power Button LED blinks the corresponding LED codes for the corresponding fault condition Example For No Memory detected LED code 2 The Power Button 48 LED blinks two times followed by a pause blinks two times pause etc This pattern continues until the system is powered off Code Cause and Troubleshooting Steps 1 System board BIOS ROM failure System board failure covers BIOS corruption or ROM error 2 Memory No memory RAM detected 3 Chipset Error North and South Bridge Chipset DMA IMR Timer Error Time Of Day Clock test failure Gate A20 failure Super I O chip failure Keyboard controller test failure System board failure 4 RAM Read Write failure Memory failure 5 Real time clock power fail CMOS battery failure 6 Video BIOS test failure Video card failure 7 CPU cache test failure Processor failure 8 Display Display failure 49 50 Specifications D K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Start icon
8. tests e Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully e View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed Power on the computer As the computer boots press the F12 key as the Dell logo appears On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices If you wish to run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic test Select the device from the left pane and click Run Tests If there are any issues error codes are displayed Note the error code and contact Dell Device Status Lights Icon Description Turns on when you turn on the computer and blinks when the computer is in a power management mode O y Turns on when the computer reads or writes data Turns on steadily or blinks to indicate batter
9. 1 2 Follow the procedures in Before Working Inside Your Computer Remove a battery b SD card c access panel d hard drive e optical drive f keyboard Remove the screws that secure the palmrest to the computer Flip the computer and disconnect the touchpad cable and power button cable from the system board 6 Remove the screws that secure the palmrest to the system board Lift and release the tabs on palmrest from the slots on the computer Lift the palmrest at 45 degree angle and remove it from the computer 19 Installing the Palmrest 1 gm ae N 6 Align and press the palmrest on the computer until it snaps into place at all sides Connect the touchpad cable and the power button cables to the system board Tighten the screws to secure the palmrest to the system board Flip the computer and tighten the screws to secure the palmrest to the computer Install a keyboard b optical drive c hard drive d access panel e SD card f battery Follow the procedures in After Working Inside Your Computer Removing the Input Output 1 0 Board 1 2 20 Follow the procedures in Before Working Inside Your Computer Remove a battery b access panel c keyboard d palmrest Disconnect the 1 0 cable from the system board Remove the screw that secures the I O board to the computer and lift the 1 0 board from the computer Installing the Input Output 1 0 Board o0 m
10. Computer Removing the Display Hinges 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b SDcard c access panel d memory module e WLAN card f hard drive g optical drive h keyboard i palmrest j system board k display assembly I display bezel 3 Remove the screws that secure the display hinges to the display assembly Lift the display hinges off the display panel 33 Installing the Display Hinges 1 Place the display hinges on its place Tighten the screws to secure the display hinges to the display assembly Install a display bezel b display assembly c system board d palmrest e keyboard f optical drive g hard drive h memory module i WLAN card j access panel k SD card I battery 4 Follow the procedures in After Working Inside Your Computer Removing the Display Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b SD card c access panel d memory module e WLAN card f hard drive g optical drive h keyboard i palmrest j system board k display assembly I display bezel m display hinges 3 Remove the screws that secure the display panel to the display assembly Lift the display panel and flip to access the display cable 34 4 Peel the tape that secures display cable and disconnect the cable from the connector Remove the display panel from the display assembly Install
11. Dell Latitude 3540 Owner s Manual Regulatory Model P28F Regulatory Type P28F004 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death 2013 Dell Inc Trademarks used in this text Dell the DELL logo Dell Precision Precision ON ExpressCharge Latitude Latitude ON OptiPlex Vostro and Wi Fi Catcher are trademarks of Dell Inc Intel Pentium Xeon Core Atom Centrino and Celeron are registered trademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark owned by the Blu ray Disc Association BDA and licensed for use on discs and players The Bluetooth word mark is a registered trademark and owned by the Bluetooth SIG Inc and any use of such mark by Dell Inc is und
12. apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer If the computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock it A CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets 6 Close the display and turn the computer upside down on a flat work surface NOTE To avoid damaging the system board you must remove the main battery before you service the computer 7 Remove the main battery 8 Turnthe computer top side up 9 Openthe display 10 Press the power button to ground the system board A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the display CAUTION Before touching anything inside your computer ground yourself
13. ble 16 Keyboard Feature Description Number of keys Latitude 3440 US 86 Brazil 87 UK 87 and Japan 90 Latitude 3540 US 102 Brazil 105 UK 103 and Japan 106 53 Table 17 Touchpad Feature Active area X axis Y axis Table 18 Battery Feature Type Dimensions Height Width Depth Weight Life span Voltage Temperature range Operating Non Operating Coin cell battery Table 19 AC Adapter Feature Type Input voltage Input current maximum Input frequency Output power Output current Rated output voltage 54 Description 240 dpi 56 00 mm 2 20 inches 100 00 mm 3 94 inches Description e 4 cell smart lithium ion 40 WHr e 6 cell smart lithium ion 65 WHr e 4 cell 20 00 mm 0 79 inch e 6 cell 35 40 mm 1 39 inches 46 30 mm 1 82 inches 272 40 mm 10 72 inches e 4 cell 260g e 6 cell 360g 300 discharge charge cycle e 14 80 VDC 4 cell e 11 10 VDC 6 cell 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 3 V CR2032 lithium ion Description 65 W and 90 W 100 VAC to 240 VAC 1 50 A 1 60 A 1 70 A 2 50 A 50 Hz 60 Hz 65 W 90 W 3 34 A 4 62 A 19 50 VDC Feature Temperature range Operating Non Operating Table 20 Physical Description 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F Physical Latitude 3440 Latitude 3540 Non Touch Touch Non Touch Touch Height with 4
14. carding Changes Load Optimal Defaults 42 Description Allows you to set boot device sequence Allows you to set boot device sequence Allows you to perform a secure boot to your computer The default option is Enabled Allows you to load legacy option The default option is Disabled Displays the boot option of the computer The default option is UEFI Allows you to add a boot option Allows you to delete a boot option Allows you to prioritize the system boot order Description Allows you to exit while saving changes Allows you to save changes without exiting Allows you to exit while discarding changes Allows you to load optimal defaults Option Description Discard Changes Allows you to discard changes Updating the BIOS Itis recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 2 Restart the computer Go to dell com support If you have your computer s Service Tag or Express Service Code K NOTE To locate the Service Tag click Where is my Service Tag K NOTE If you cannot find your Service Tag click Detect Service Tag Proceed with the instructions on screen Enter the Service Tag or Express Service Code and click Submit If you are unable to locate or find the Service Tag click the Product Category of your computer Choose the Product Type fr
15. d hoe iege des athe Removing the System Fan Installing the Y LITE Removing thie Speak6ers secco er Roe er rte tree a S Fed UE e e eure ranae ui Fee aa eee eade dE Re Installing the Speakers reete rettet i nin tee cise Ee Die aeree ee eta eU De e duo nhan Removing the Display Assembly TOUCH cscccsssssssscsssesescsescsesssssessseusceeecsesesesesesssesasssacacsesesessseseseuesaeecaeseseaes 2 Installing the Display Assembly Touch sees eene ete etn ntnt tnt ntn tent tet tnter nananana 28 Removing the Display ASSEMDI scccssseessessesceescseecsescscseeeseeeeseecacseaceeseseseseceseceeesaessaeeeseseeecaeecaeesaceeeaeseeeseeetaes 29 Installing the Display Assem D e eari a aa a a aeieea ienaa aaa a aaa ae taaa a aaae aaa aatinaa 30 Removing the vi deno p 30 Installing the Power COnne ctor ctore ee Deed eoe t nee ad vio aee bee eee ee aaia 31 Removing the Display Bezel Installing the Display Bezel esee esee ener nnne nnne nnn nnns tnter insita inire thats natns nin Removirig the Display Hiriges eco e rar ndn ron ruis Fio eer Dee eer ur doth sass RN ert eene pea sors cevsey 33 Installing the Display Hinges sees essere eerte nnne tnnt nennen tnn a Tada a tentant tans tnis tens 34 Removing the Display Paneles iiini tdeo Re bie De ree ihe pee Deren eet de de eere Over fe ide 34 Installing th
16. e Intel HD Graphics 4400 shared memory NVIDIA GeForce GT740M 2GB DDR3 AMD Radeon HD 8850M 2GB DDR5 64 bits 128 bits Description 0 92 megapixels 1280 x 720 HD at 30 fps maximum 66 Description 10 100 1000 Mbps Ethernet LAN on Motherboard LOM e Wi fi 802 11 b g n e bluetooth 4 0 Description one headphone microphone combo port headset one 19 pin VGA port one RJ45 port two USB 3 0 ports rear one with window debug Feature Description e one USB 2 0 port Latitude 3540 e two USB 3 0 ports rear one with window debug two USB 2 0 port NOTE The powered USB 3 0 connector also supports Microsoft Kernel Debugging The ports are identified in the documentation shipped with your computer Media card reader one 4 in 1 slot Table 15 Display Feature Latitude 3440 Latitude 3540 Type 14 0 inches HD WLED 15 6 inches HD WLED Height 205 60 mm 8 09 inches 344 23 mm 13 55 inches Width 320 90 mm 12 63 inches 193 54 7 61 inches Diagonal 355 60 mm 14 00 inches 396 24 mm 15 60 inches Active area X Y 309 40 mm x 173 95 mm 12 18 344 23 x 193 54 mm 13 55 inches x inches x 6 85 inches 7 61 inches Maximum resolution 1366 x 768 pixels Maximum brightness 200 nits Operating angle 0 closed to 135 0 closed to 140 Refresh rate 60 Hz Minimum viewing angles Horizontal 40 40 Vertical 10 30 Pixel pitch 0 2265 mm x 0 2265 mm 0 252 mm x 0 252 mm External display VGA Ta
17. e Display Panel teen itr ra menter etta cer re ee Ee TEE qa repe roni A Re un 35 Removing the Camera Module esses nennen tentent tette tnn tnter tn iine nte EEEn tni rene tense 36 Installing the Camera Module aoystem Seblp ctrca tes iade ated pe uoti Aa ORTU eder RT RR IONS Tad 39 gd sepa m 39 NEWER TERRE 39 System SeN UI 40 Updating the BIOS System and Setup Password Assigning a System Password and Setup Password sss eene ttn 44 Deleting or Changing an Existing System and or Setup Password sse 44 4 Tioublesh otingisnnisinn ao e Dcrbeutu e aarti eka 47 Enhanced Pre Boot System Assessment ePSA Diagnostics essere nente 47 Device Status BB REED 47 Battery Status Lights tete reiten Sere E ter Re pict ae AE enano Pot eed tuer said ke eeu 48 Beep Code ee LED Error Codes 5 Specifications nia napa Na o a aa 51 6 Gontacting Delle eciam eive nei Acci an so hea iu naut 57 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist AN A A A A Ea e You have performed the steps in Working on Your Computer e You have read the safety information that shipped with your com
18. er license Wi Fi is a registered trademark of Wireless Ethernet Compatibility Alliance Inc 2013 09 Rev A00 Contents T Working on Your COmpUtgE iussis mag ipecep rne eas ke qae ebd Before Working Inside Your Computer Turning Off Your CompUter deco tee ee one e Hie ica ae il ce Eo i do e teda te dde peus 6 After Working Inside Your COMpUtET cscscesseesssssescsescsescaescsesceesceseseecacseacaesesesesecesecaeecaeasaeeeaeseeecaeesaneeaeeeeneeeeees 7 2 Removing and Installing Components eese retener ntes 9 EUTHICIDBUUTTID MEI Recommended Tools Removingthe SD Cards LR 10 Installing the SD Gard seco e etre bete fen t IER ete ip teen AEE E TEET 11 Removing the Battery ccccscscssssssesssescsescsescsesssesssessessscsesesesessseseseuesesssaesesesssesssesssssacasseseseseseseseuesaeeseeseseaeseseees 11 Installing the Battery oca rice d occ sensed ee De e es a ee TR Ee d qn oce eee cud 11 Removing the Access Panel scccssssssssessscsesesescsessseseseseusssuscsescsesesesssesssesssssacsesesesessseseseuescaescsescsesssesssesacscaeseseaes 11 Installing the Access Panel Removing the Memory Module Installing the Memory Module ssssssscsssesescsesssesssscsescsescsescsesesesssesssssssssscseseseseseseueseuesaescsesesesssessecaeseseseseseees 12 Removirig the Hard Drive eite oet ere eiat Na sb ia bae dated ede Ie ROTE 13 Installing the Hard Drive t
19. es or disables adapter warnings The default option is Enabled Specifies the behavior of the function key Fn The default option is Function key first Specifies the health of the battery These fields let you enable or disable various on board devices Enables or disables external USB ports The default option is Enabled 41 Option Description USB debug Enables or disables USB debug The default option is Disabled The Security tab displays the security status and allows you to manage the security features of the computer Table 4 Security Options Option Admin Password Status System Password Status Set Admin Password Set System Password Set HDD Password Password Change Computrace Description Displays the status of the administrator password The default option is Not Set Displays the status of the system password The default option is Not Set Enables to set an administrator password Enables to set a system password Enables to set the hard drive password Allows you to add remove permission for changing passwords Enables or disables the Computrace feature on your computer The Boot tab allows you to change the boot sequence Table 5 Boot Options Option Legacy Boot UEFI Boot Secure Boot Load Legacy Option ROM Boot List Option Add Boot Option Delete Boot Option View Boot Option Priorities Table 6 Exit Option Exit Savings Changes Save Change Without Exit Exit Dis
20. he optical drive to the computer Install the battery oP ON gt Follow the procedures in After Working Inside Your Computer Removing the Keyboard 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Release the keyboard by pressing the tabs on the palmrest 15 4 Slidethe keyboard towards the display assembly and flip the keyboard over the palmrest 5 Disconnect the keyboard cable from the connector on the system board and lift the keyboard off the palmrest Installing the Keyboard 1 2 3 4 Connect the keyboard cable to the connector on the system board Slide the keyboard in its place on the computer and snap it into place Install the battery Follow the procedures in After Working Inside Your Computer Removing the WLAN Card 1 2 Follow the procedures in Before Working Inside Your Computer Remove a battery b keyboard Disconnect the antenna cables remove the screw that secures the WLAN card to the system board and lift the WLAN card from the computer Installing the WLAN Card 1 2 3 4 Insert the WLAN card in its connector at a 45 degree angle in its slot Connect the antenna cables to their respective connectors marked on the WLAN card Tighten the screw to secure the WLAN card to the computer Install 17 5 a keyboard b battery Follow the procedures in After Working Inside Your Computer Removing the Palmrest
21. he procedures in After Working Inside Your Computer Removing the Display Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b access panel c memory module d hard drive e optical drive f keyboard g palmrest 3 Peel the tape that secures the display and camera cables to the system board Disconnect the cables from their connector on the system board Disconnect the antennae cables from the WLAN card 4 Remove the screws that secure the display assembly to the computer and lift the display assembly off the computer 29 Installing the Display Assembly ge m mum gt 7 Place the display assembly on the computer Tighten the screws to secure the display assembly to the computer Connect the antennae cables to the WLAN card Connect the display and power connector cables to the system board Affix the tape that secures the display and camera cable to the computer Install a palmrest b keyboard c optical drive d hard drive e memory module f access panel g battery Follow the procedures in A ter Working Inside Your Computer Removing the Power Connector 1 2 30 Follow the procedures in Before Working Inside Your Computer Remove a battery b access panel c hard drive d optical drive e keyboard f palmrest g WLAN card h display assembly Perform the following steps as shown in the illustration a Disconnectthe po
22. ing the Display Panel 1 2 3 4 5 Connect the display cable to the display panel Affix the tape to secure the display cable Place the display panel on the display assembly Tighten the screws to secure the display panel to the display assembly Install a display hinges b display bezel c display assembly d system board e palmrest 35 f g h i i k I m keyboard optical drive hard drive memory module WLAN card access panel SD card battery 6 Follow the procedures in After Working Inside Your Computer Removing the Camera Module 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a b c d e f g h battery memory module hard drive optical drive keyboard palmrest display assembly display bezel 3 Remove the screw peel the tape and disconnect the camera cable from the connector and remove the camera module from the display assembly Installing the Camera Module Connect the camera cable to the connector on the camera module Align the camera module in its position on the display assembly Affix the tape to the camera module Install 36 1 2 3 Tighten the screw to secure the camera module to the display assembly 4 5 a b c d e f g h display bezel display assembly palmrest keyboard optical drive hard drive memory module battery Follow the instructions in After Working Inside Your Compute
23. ize Displays the processor L2 cache size Option L3 Cache Fixed HDD SATA ODD AC Adapter Type Total Memory System Memory Speed Description Displays the processor L3 cache size Displays the model number and capacity of the hard drive Displays the model number and capacity of the optical drive Displays the type of the AC adapter Displays the memory installed on the computer Displays the memory speed The Advanced tab allows you to set various functions that affect the performance of the computer The table below defines the function of each option and its default value Table 3 Advance Options Option Intel SpeedStep Virtualization Integrated NIC USB Emulation USB Wake Support SATA Operation Adapter Warnings Function Key Behavior Battery Health Miscellaneous Devices External USB Ports Description Enable or disable the Intel SpeedStep feature The default option is Enabled Enable or disable the Intel Virtualization feature The default option is Enabled Enable or disable the power supply to the on board network card The default option is Enabled Enable or disable the USB emulation feature The default option is Enabled Allows USB devices to wake up the computer from standby This feature is enabled only when the AC adapter is connected The default option is Disabled Change the SATA controller mode to either ATA or AHCI The default option is AHCI Enabl
24. n Zefore Working Inside Your Computer Remove a b c d e f g h i battery access panel memory module hard drive optical drive keyboard palmrest WLAN card system board Perform the steps as shown in the illustration a b c Disconnect the system fan cable from the system board Remove the screw that secures the system fan to the system board Lift the system fan from the system board Installing the System Fan 1 2 3 4 Align the system fan in its place on the system board Tighten the screw to secure the system fan to the system board Connect the system fan cable to the system board Install a b c d e f g system board WLAN card palmrest keyboard optical drive hard drive memory module 25 h access panel i battery 5 Follow the procedures in After Working Inside Your Computer Removing the Speakers 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b SD card c access panel d memory module e hard drive f optical drive g keyboard h palmrest i WLAN card j system board 3 Peel the tape that secures the LED silicon tubes to the computer Lift and remove the LED silicon tubes from the computer 4 26 5 Lift the speaker assembly from the computer Installing the Speakers 1 Place the speakers in their slot and route the cables through the channels 2 Place the LED silicon tubes on the com
25. om the list Select your computer model and the Product Support page of your computer appears Click Drivers amp Downloads On the Drivers and Downloads screen under the Operating System drop down list select BIOS Identify the latest BIOS file and click Download File Select your preferred download method in the Please select your download method below window click Download File The File Download window appears Click Save to save the file on your computer Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer A CAUTION The password features provide a basic level of security for the data on your computer A CAUTION Anyone can access the data stored on your computer if is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled 43 Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Passw
26. ord K NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press lt F2 gt immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen appears In the System Security screen verify that Password Status is Unlocked Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space 6 0 D I Re enter the system password when prompted Type the system password that you entered earlier and click OK Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password Type the setup password that you entered earlier and click OK Press Esc and a message prompts you to save the changes Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the Sys
27. puter Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors
28. puter 3 Affix the tape that secures the LED silicon tubes to the computer 4 Install a system board b WLAN card c palmrest d keyboard e optical drive f hard drive g memory module h access panel i SD card battery 5 Follow the procedures in After Working Inside Your Computer Removing the Display Assembly Touch A WARNING For the Touch system the display assembly is a single component and should not be further dismantled 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b access panel c memory module d hard drive e optical drive f keyboard g palmrest 2 3 Disconnect the touch cable and display cable Disconnect the antennae cables from the WLAN card 4 Remove the screws that secure the display assembly to the computer Lift the display assembly from the computer Installing the Display Assembly Touch A WARNING For the Touch system the display assembly is a single component and should not be further dismantled 1 Place the display assembly on the computer and tighten the screws to secure it to the computer 2 Connect the touch cable and display cable to the system board 28 Connect the antennae cables to the WLAN card Flip the computer and tighten the screws to secure the display assembly to the computer Install a palmrest b keyboard c optical drive d hard drive e memory module f access panel g battery 6 Follow t
29. r 37 38 3 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key e Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number e Optical Drive e Diagnostics K NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you restart the system Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Do
30. r Computer 2 Remove a battery b access panel c memory module d hard drive e optical drive f keyboard g palmrest h WLAN card i system board Flip the system board and place it on a flat surface 4 Pry out the coin cell battery from the system board e f Installing the Coin Cell Battery 1 Place the coin cell battery in its slot 2 Install a system board b WLAN card c palmrest d keyboard e optical drive f hard drive g memory module h access panel i battery 3 Follow the procedures in After Working Inside Your Computer 23 Removing the Heatsink 3 4 Follow the procedures in Before Working Inside Your Computer Remove a b c d e f g h i i SD card battery access panel memory module hard drive optical drive keyboard palmrest WLAN card system board Flip the system board and place it on a flat surface Remove the screws that secure the heatsink to the system board Lift the heatsink from the system board Installing the Heatsink 24 Align the heatsink in its place on the system board Tighten the screws to secure the heatsink to the system board Install a b c d e f g h i i system board palmrest keyboard optical drive hard drive memory module WLAN card access panel SD card battery 4 Follow the procedures in After Working Inside Your Computer Removing the System Fan 1 2 Follow the procedures i
31. tem Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 44 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press Enter or Tab Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted Press Esc and a message prompts you to save the changes Press Y to save the changes and exit from the System Setup The computer reboots 45 46 Troubleshooting Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to AN Es e Run tests automatically or in an interactive mode e Repeat
32. the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connectany external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer AN CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Replace the battery Connect your computer and all attached devices to their electrical outlets Turn on your computer Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer System Overview 1 memory module s 4 optical drive 2 SD card slot 5 battery bay 3 hard drive gode copo s E system board 1 0 board speakers system fan heatsink Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver 0 Phillips screwdriver 1 Phillips screwdriver Small plastic scribe Flash BIOS update program CD Removing the SD Card 1 2 6 power connector 7 WLAN card 8 display Follow the procedures in Before Working Inside Your Computer Press in on the SD memory card to release it from the computer co e Installing the SD Card 1 2 Push the memory card into the compartment until it clicks into place Follow the proced
33. the procedures in Before Working Inside Your Computer Remove a battery b SD card c access panel Remove the screws that secure the hard drive to the computer Slide the hard drive to release it from its connector Lift the tab to remove the hard drive from the computer Remove the screws that secure the hard drive bracket Lift the latch to remove the hard drive bracket from the hard drive 13 Installing the Hard Drive gm or 6 Place the hard drive in the hard drive bracket and secure the latch Tighten the screws to secure the hard drive bracket to the hard drive Slide the hard drive in its slot in the computer Tighten the screws to secure the hard drive to the computer Install a access panel b SD card c battery Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 2 3 Follow the procedures in Before Working Inside Your Computer Remove the battery Remove the screw that secures the optical drive and slide the optical drive out of the drive bay 3s a 4 Remove the screws that secure the optical drive bracket to the optical drive Remove the optical drive bracket from the optical drive Installing the Optical Drive Place the optical drive bracket on to the optical drive Tighten the screws to secure the optical drive bracket to the optical drive Slide the optical drive into the drive bay in the computer Tighten the screw to secure t
34. ures in After Working Inside Your Computer Removing the Battery 1 2 Follow the procedures in Before Working Inside Your Computer Slide the release latches outwards to unlock the battery and lift the battery to remove it from the computer Installing the Battery 1 2 Slide the battery into its slot until it clicks into place Follow the procedures in After Working Inside Your Computer Removing the Access Panel 1 2 3 Follow the procedures in Before Working Inside Your Computer Remove the battery Loosen the captive screws that secure the access panel and remove it from the computer 11 Installing the Access Panel 1 2 3 4 Slide the access panel into its slot Tighten the screws to secure the access panel to the computer Install the battery Follow the procedures in After Working Inside Your Computer Removing the Memory Module 1 2 Follow the procedures in Before Working Inside Your Computer Remove a battery b SD card c access panel Pry the securing clips away from the memory module until it pops up Remove the memory module from its socket on the system board ow uwe 4 Installing the Memory Module Insert the memory module into the memory socket and press until it clicks into place Install a access panel b SD card c battery 3 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 4 5 Follow
35. wer connector cable and release the power connector cable from the routing channel b Remove the power connector from the computer Installing the Power Connector 5 1 2 3 4 Align the power connector to its position in the computer Route the power connector cable through the routing channel Connect the power connector cable to the system board Install a display assembly b WLAN card c palmrest d keyboard e optical board f hard drive g access panel h battery Follow the procedures in After Working Inside Your Computer Removing the Display Bezel 1 2 Follow the procedures in Before Working Inside Your Computer Remove a battery b SD card c access panel 31 d memory module e WLAN card f hard drive g optical drive h keyboard i palmrest j system board k display assembly 3 Press the hinge covers on the side Lift and remove the hinge covers from the computer 4 Pry the edges of the display bezel Remove the display bezel from the computer Installing the Display Bezel 1 Align the display bezel in place and snap it in place 2 Align the hinge covers on display assembly and snap the hinge covers on its place 3 Install a display assembly 32 b system board c palmrest d keyboard e optical drive f hard drive g memory module h WLAN card i access panel j SD card k battery 4 Follow the procedures in After Working Inside Your
36. wn arrow Moves to the next field 39 Keys Navigation Enter Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable Tab Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NOTE The system setup options may vary depending on the computer model The Main tab lists out the primary hardware features of the computer The table below defines the function of each option Table 2 Main Options Option System Time System Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID CPU Cache L1 Cache L2 Cache 40 Description Allows you to reset the time on the computer s internal clock Allows you to reset the date on the computer s internal calendar Displays the BIOS revision Displays the product name and the model number Displays the service tag of your computer Displays the asset tag of your computer if available Displays the type of processor Displays the speed of the processor Displays the processor ID Displays the processor L1 cache s
37. y charge status Turns on when wireless networking is enabled 4 Battery Status Lights If the computer is connected to an electrical outlet the battery light operates as follows e Alternately blinking amber light and white light An unauthenticated or unsupported non Dell AC adapter is attached to your laptop Alternately blinking amber light with steady white light Temporary battery failure with AC adapter present e Constantly blinking amber light Fatal battery failure with AC adapter present e Light off Battery in full charge mode with AC adapter present White light on Battery in charge mode with AC adapter present Beep Codes The computer may emit a series of beeps during start up if the display cannot show errors or problems These series of beeps called beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 seconds and the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code Cause and Troubleshooting Steps 1 BIOS ROM checksum in progress or failure System board failure covers BIOS corruption or ROM error 2 No RAM detected No memory detected 3 Chipset Error North and South Bridge Chipset DMA IMR Timer Error Time Of Day Clock test failure Gate A20

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