Lenovo IdeaPad Y510p
Contents
1. System if you need to restore the system to its factory status What can I do if the back up process fails If you can start the backup but it fails during the back up process try the following steps Close all open programs and then restart the back up process Check to see if the destination media is damaged Select another path and then try again 25 Chapter 4 Troubleshooting When do I need to restore the system to its factory status Use this feature when the operating system fails to start up If there is critical data on the system partition back it up before starting recovery m BIOS setup utility What is the BIOS setup utility The BIOS setup utility is ROM based software It displays basic computer information and provides options for setting boot devices security hardware mode and other preferences How can I start the BIOS setup utility To start the BIOS setup utility Shutdown the computer Press the Novo button and then select BIOS Setup How can I change the boot mode There are two boot modes UEFI and Legacy To change the boot mode start the BIOS setup utility and set boot mode to UEFI or Legacy support on the boot menu When do I need to change the boot mode The default boot mode for your computer is UEFI mode If you need to install a legacy Windows operating system that is any operating system before Windows 8 on your computer you must change the boot mode to Legacy support The legacy W2. are installed and configured correctly have the computer serviced Make sure that The Mute function is off The headphone jack is not being used Speakers are selected as the playback device Battery pack problems Your computer shuts down before the battery status indicator shows empty Or Your computer operates after the battery status indicator shows empty The operating time for a fully charged battery pack is short The computer does not operate with a fully charged battery pack The battery pack does not charge A hard disk drive problem The hard disk drive does not work OneKey Recovery System problems Backup cannot be made Failure to restore system partition to factory default Chapter 4 Troubleshooting Discharge and recharge the battery pack The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again In the Boot menu in the BIOS setup utility make sure that the hard disk drive is included in Boot Device Priority correctly Make sure that you are currently using a Windows operating system There may not be enough space to store the backed up data You will need to free more hard disk space on your backup s partition The system partition e g the partition size or the drive capacity of C has been modified 29 Chapter 4 Troubleshooting Other problems 30 Your computer does not
3. loaded battery pack latch keeps the battery pack secured in spring loaded place E Removable module lock Louvers Allow air to enter the computer for cooling 16 Chapter 2 Starting to use Windows 8 8 Configuring the operating system for the first time You may need to configure the operating system when it is first used The configuration process may include the procedures below e Accepting the end user license agreement e Configuring the internet connection e Registering the operating system e Creating a user account Operating system interfaces Windows 8 comes with two main User Interfaces the Start screen and the desktop To switch from the Start screen to the desktop do one of the following e Select the desktop tile on the Start screen e Press the Windows key D To switch from the desktop to the Start screen do one of the following e Select Start g from the charms e Move the pointer to the lower left corner and then select the Start screen thumbnail when it is displayed Start screen Desktop 17 Chapter 2 Starting to use Windows 8 18 The charms The five charms provide new and faster ways to perform many basic tasks and are always available regardless of which app you are currently in To display the charms do one of the following e Move the pointer to the upper right or lower right corner until the charms bar is displayed e Press Windows key C Search charm The Search
4. the backlight of the LCD screen has been turned off If you forget your user password you must ask the system administrator to reset your user password If you forget your hard disk drive password a Lenovo authorized servicer cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service If you forget your administrator password a Lenovo authorized servicer cannot reset your password You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service 27 Chapter 4 Troubleshooting Sleep problems The critical low battery error message appears and the computer immediately turns off The computer enters sleep mode immediately after Power on self test POST The battery power is getting low Connect the AC power adapter to the computer or replace the battery pack with a fully charged one Make sure that The battery pack is charged The operating temperature is within the acceptable range See Chapter 2 Use and care Information in the Lenovo Safety and General Information Guide Note If the battery pack is charged and the temperature is within range have the com
5. the direction shown by the arrow H Install the battery pack The following table provides a list of CRUs Customer Replaceable Units for your computer and informs you of where to find replacement instructions 33 Trademarks The following terms are trademarks or registered trademarks of Lenovo in the United States other countries or both Lenovo IdeaPad OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Other company products or service names may be trademarks or service marks of others 34 lenovo en US Rev AA0O 810c BUIUD OAOUS 19
6. the removable hard disk drive might be lost e The back up process may take a while e The back up process is only available when Windows can be started normally Restoring You can choose to restore the system partition to its original status or to a previously created back up point To restore the system partition Press the Novo button to start the Lenovo OneKey Recovery System Click System Recovery The computer will restart to the recovery environment Q Follow the on screen instructions to restore the system partition to its original status or to a previously created back up point Notes e The recovery process is irreversible Make sure to back up any data you wish to save on the system partition before starting the recovery process e The recovery process may take a while So be sure to connect the AC power adapter to your computer during the recovery process e The above instructions should be followed when Windows can be started normally If Windows cannot be started then follow the steps below to start the Lenovo OneKey Recovery System Shut down the computer Press the Novo button From the Novo button menu select the Lenovo OneKey Recovery System and press Enter Chapter 4 Troubleshooting 8 Frequently asked questions This section lists frequently asked questions by category B Finding information What safety precautions should I follow when using my computer The Lenovo Safety and General Informat
7. charm is a powerful new way to find whatever you are looking for including apps settings and files o mi e E Chapter 2 Starting to use Windows 8 Share charm The Share charm lets you send links photos and more to your friends and social networks without leaving the app you are in g Start charm The Start charm is a fast way to go to the Start screen Devices charm The Devices charm allows you to connect or send files to any external devices such as digital cameras TVs or printers XX Settings charm The Settings charm lets you perform basic tasks such as setting the volume or shutting down the computer Also you can get to the Control Panel through the Settings charm when using the desktop screen 19 Chapter 2 Starting to use Windows 8 20 Putting the computer to sleep or shutting it down When you have finished working with your computer you can put it to sleep or shut it down Putting your computer to sleep If you will be away from your computer for a short time put the computer to sleep When the computer is in sleep mode you can quickly wake it to resume use bypassing the startup process To put the computer to sleep do one of the following e Close the display panel e Press the Power button e Open the charms and then select Settings Power KOJ Sleep Note Wait until the power indicator light starts blinking indicating that the computer is in sleep mode b
8. configuration Notes When you do not need to use the Bluetooth function turn it off to save battery power e You need to pair the Bluetooth enabled device with your computer before you can transfer data between them Read the documentation supplied with the Bluetooth enabled device for details on how to pair the device with your computer Chapter 1 Getting to know your computer 8 Right side view BH Y410p 10 Chapter 1 Getting to know your computer BH Y510p FEE M D f ETT IJ W EB Headphone jack Connects to external headphones Attention e Listening to music at high volume over extended periods of time may damage your hearing El Microphone jack Connects to external microphones 11 Chapter 1 Getting to know your computer 12 USB port Connects to USB devices Notes The yellow port supports USB 2 0 For details see Connecting USB devices on page 8 When turned off the port can charge most currently available external USB devices Support of future USB devices cannot be guaranteed The USB always on function enabled in BIOS Setup Utility is available only when the battery pack or the AC power adapt
9. efore you move your computer Moving your computer while the hard disk is spinning can damage the hard disk causing loss of data To wake the computer do one of the following e Press the Power button e Press any key on the keyboard Chapter 2 Starting to use Windows 8 B Shutting down the computer If you are not going to use your computer for a long time shut it down To shut down your computer Open the charms and then select Settings feJ 21 Chapter 2 Starting to use Windows 8 22 Connecting to wireless LAN Enabling wireless connection If Airplane mode is on do one of the following to enable the wireless function e Press Fn to disable Airplane mode e Open the charms and select Settings Es to open the Network configuration page and then toggle Airplane mode switch to Off Connecting to a wireless LAN After wireless has been enabled the computer will automatically scan for available wireless networks and display them in the wireless LAN network list To connect to a wireless network click the network name in the list and then click Connect Note Some networks require a network security key or passphrase for connection To connect to one of those networks ask the network administrator or the Internet Service Provider ISP for the security key or passphrase Chapter 2 Starting to use Windows 8 Help and support If you have any problems using the operating system see the Windo
10. en installed you can disconnect and reconnect the device without performing any additional steps Note Typically Windows detects a new device after it has been connected and then installs the driver automatically However some devices may require you to install the driver before connecting Check the documentation provided by the device s manufacturer before connecting the device Before disconnecting a USB storage device make sure your computer has finished transferring data to that device Click the Safely Remove Hardware and Eject Media icon in the Windows notification area to remove the device before disconnecting Notes e If your USB device uses a power cord connect the device to a power source before connecting it Otherwise the device may not be recognized e When in sleep mode you can only use the keyboard instead of the mouse to wake up the computer B Connecting a Bluetooth device If your computer has an integrated Bluetooth adapter card it can connect to and transfer data wirelessly to other Bluetooth enabled devices such as notebook computers PDAs and cell phones You can transfer data between these devices up to 10 meters range in open space Note The actual maximum range may vary due to interference and transmission barriers For best transfer speed place the device as near your computer as possible Chapter 1 Getting to know your computer Enabling Bluetooth communications on your computer Press Fn to make
11. er is connected to the computer If an external USB device cannot be charged connect the AC power adapter to activate Removable optical disc drive FEE Removable graphics Optional Optional S Reads Burns optical discs Note The computer is supplied with an optical disc drive a dummy optical disc drive or removable graphics Kensington lock slot Attach a security lock not supplied here to help protect your computer from theft and unauthorized use You can attach a security lock to your computer to help prevent it from being removed without your permission For details on installing the security lock please refer to the instructions shipped with the security lock that you have purchased Notes Before purchasing any security product verify that it is compatible with this type of security keyhole You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo offers no comment judgment or warranty regarding the function quality or performance of locking devices and security features Chapter 1 Getting to know your computer 8 Front view BH Y410p o oF oN Of BH Y510p of of ON o amp OM E System status Power indicator indicators Battery status indicator Touch pad indicator SJ Caps lock indicator Num lock indicator El Memory card slot Insert memory cards not supplied he
12. has a separate numeric keypad To enable or disable the numeric keypad press the Num Lock key Num UUL 7 8 Home PgUp UUU L JE JEOCUGCUC JL LOL JUUL L JLJLJLUL UC UL UC UL OLULUC JUGJCJUJGS Chapter 1 Getting to know your computer Function key combinations Through the use of the function keys you can change operational features instantly To use this function press and hold Fn Ef then press one of the function keys H Y410p as ss a eee VUUUVVUVUUVUVUUVUUVUL LE LJEOLOLOL ULL OL ULOLOLOL OL JL C SSeS D E E JA ld UU UL u d JJ VOCO Chapter 1 Getting to know your computer The following describes the features of each function key Fn Esc Fn F1 Fn F2 Fn F3 Fn F5 Fn F6 Fn F9 Fn F10 Fn F11 Fn F12 Fn PrtSc Fn Insert Y510p Fn PgUp Y410p Fn Home Fn End Fn PgDn Y410p Fn T J Fn 3 lt Fn Space on select models Cancels hotkey Enters sleep mode Turns on off the backlight of the LCD screen Opens the interface for selecting display options Enables disables Airplane mode Enables disables the touch pad Opens the Settings charm Opens the Search charm Displays current apps Displays all apps Activates the system request Enables disables the scroll lock Activates the pause function Activates the break funct
13. indows operating system cannot be installed if you don t change the boot mode B Getting help How can I contact the customer support center See Chapter 3 Getting help and service in the Lenovo Safety and General Information Guide 26 8 Troubleshooting Display problems When I turn on the computer nothing appears on the screen When turn on the computer only a white cursor appears on a blank screen The screen goes blank while the computer is on BIOS password problems forgot my password Chapter 4 Troubleshooting If the screen is blank make sure that The battery pack is installed correctly The AC power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer power is on Press the Power button again for confirmation The memory is installed correctly If these items are installed and configured correctly have the computer serviced Restore backed up files to your Windows environment or the entire contents of your hard disk to its original factory contents using the Lenovo OneKey Recovery System If you still see only the cursor on the screen have the computer serviced Your screen saver or power management may be enabled Do one of the following to exit from the screen saver or to resume from sleep mode Touch the touch pad Press any key on the keyboard Press the Power button Press Fn F2 to confirm whether
14. ion Activates the insert function Increases decreases the display brightness Increases decreases the volume Turns on off the keyboard backlight Chapter 1 Getting to know your computer 8 Left side view B Y410p a M 9 OVW Gee Creo C3 SS BH Y510p E ANNE ERE RENAL iu D0000 Jo I y EE NEN b d Novo button When the computer is off or in hibernation mode press this button to start the Lenovo OneKey Recovery System or the BIOS setup utility or to enter the boot menu AC power adapter Connect the AC power adapter here jack Ventilation slots Dissipate internal heat Note Make sure that the ventilation slots are not blocked or else the computer may overheat VGA port Connects to external display devices RJ 45 port Connects the computer to an Ethernet network HDMI port Connects to devices with HDMI input such as a TV or an external display USB port Connects to USB devices Note The blue port supports USB 3 0 Chapter 1 Getting to know your computer B Connecting USB devices You can connect a USB device to your computer by inserting its USB plug Type A into the USB port on your computer The first time you plug a USB device into a particular USB port on your computer Windows automatically installs a driver for that device After the driver has be
15. ion Guide which came with your computer contains safety precautions for using your computer Read and follow all the precautions when using your computer Where can I find the hardware specifications for my computer You can find hardware specification for your computer on the printed flyers which came with your computer Where can I find warranty information For the warranty applicable to your computer including the warranty period and type of warranty service see the Lenovo limited warranty flyer that came with your computer B Drivers and preinstalled software Where are the installation discs for Lenovo preinstalled software desktop software Your computer did not come with installation discs for Lenovo preinstalled software If you need to reinstall any preinstalled software you can find the installation program on the D partition of your hard disk If you cannot find the installation program there you can also download it from the Lenovo consumer support website Where can I find drivers for the various hardware devices of my computer If your computer is preinstalled with a Windows operating system Lenovo provides drivers for all the hardware devices that you need on the D partition of your hard disk You can also download the latest device drivers from the Lenovo consumer support website m Lenovo OneKey Recovery System Where are the recovery discs Your computer did not come with recovery discs Use the Lenovo OneKey Recovery
16. isplay panel be careful not to leave pens or any other objects in between the display panel and the keyboard Otherwise the display panel may be damaged Chapter 1 Getting to know your computer BH Y510p a 1 Hm Integrated camera Built in microphone with noise reduction Computer display Power button JBL speakers Use the camera for video communication Captures sound which can be used for video conferencing voice narration or audio recording Provides brilliant visual output Press this button to turn on the computer Provide the audio output Chapter 1 Getting to know your computer Touch pad The touch pad functions as a conventional mouse One piece multi touch ClickPad To move the pointer on the screen slide your fingertip over the pad in the direction in which you want the pointer to move Left click area Clicking in this area corresponds to the functions of clicking the left button on a conventional mouse Right click area Clicking in this area corresponds to the functions of clicking the right button on a conventional mouse Note You can enable disable the touch pad by pressing Fn m Numeric keypad For details see Using the keyboard on page 4 Y510p Chapter 1 Getting to know your computer m Using the keyboard Your computer has a numeric keypad and function keys incorporated in its standard keyboard Numeric keypad Y510p The keyboard
17. lenovo Lenovo IdeaPad Y410p Y510p User Guide included manuals before using your computer e 27 1010 Notes Before using the product be sure to read Lenovo Safety and General Information Guide first Some instructions in this guide may assume that you are using Windows 8 If you are using other Windows operating system some operations may be slightly different If you are using other operating systems some operations may not apply to you The features described in this guide are common to most models Some features may not be available on your computer or your computer may include features that are not described in this user guide The illustrations used in this manual are for Lenovo IdeaPad Y510p unless otherwise stated The illustrations in this manual may differ from the actual product Please refer to the actual product Regulatory Notice To refer to it go to http support lenovo com and click User guides and manuals First Edition February 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Chapter 1 Getting to know your computer ee 1 RN 1 TS 1 Ae arenes a sce given sarang CR tae vm tetecen a teases a E 7 Riehtside VIEW e EE 10 IgaiRRUA LATENT TENTE 13 DOLO Ie WW eoo
18. nd on enero eme end te Dac t ces d tr eta ru et et A eo in 15 Chapter 2 Starting to use Windows 8 eeeeeieeeeeeee ec eeeeee eene enne nnne enhn nnne nnn nnn 17 Configuring the operating system for the first time ee 17 Operating system TAN et etd ad ie a tae ak ee aaah NERIS ar steel elena eed ETRDRE SEEN 17 Thecharnis TITTEN 18 Putting the computer to sleep or shutting it down sese ees 20 Connecung to wareless LAN iicet PRENNE ER EIUN SD Noten Vert HUM DM dH sse itat p UNUS 22 Fep and SUP poi ette 23 Chapter 3 Lenovo OneKey Recovery System es 24 Chapter 4 Troubleshooting ee 25 Frequently asked questions ieaiai sarrende TS ak EDE OE EETA E e AEN AEEA MM E AE 25 EROUID CS OO ONE E 27 Appendice CRU INSTUCHONS DRE 31 Rep acne the patery aa 31 Replacing the removable module 2 echt cH Sore cn e O AOO 32 TrademarKS ueri se eot odes tes ana paco cene s Onde dea vaa du SEE E du usual ct caue Borde cu Qos TuS LEA e VERE cU d ARE 34 Chapter 1 Getting to know your computer 8 Top view m Y410p M Y QC M 7 ee Y 79 Do aac EE EE E EE LL JL LOL JC JUL LC JC COL JC LL JL L_JLUUUWOUWUUUUUUUL JD L JL CDD DO JO OC OO ODDO JDL 0u LUUUWL JOD JODO Note The illustrations in this manual may differ from the actual product Please refer to the actual product Attention e Do not open the display panel beyond 130 degrees When closing the d
19. puter serviced The computer does not return from sleep mode and the computer does not work Display panel problems The screen is blank The screen is unreadable or distorted Incorrect characters appear on the screen Sound problems No sound can be heard from the speaker even when the volume is turned up 28 If your computer is in sleep mode connect the AC power adapter to the computer then press any key or the Power button If the system still does not return from sleep mode stops responding or cannot be turned off reset the computer Unsaved data may be lost To reset the computer press and hold the Power button for four seconds or more If the computer is still not reset remove the AC power adapter and the battery pack Do the following If you are using the AC power adapter or the battery pack and the battery status indicator is on press Fn to make the screen brighter If the power indicator is blinking press the Power button to resume from sleep mode If the problem persists follow the solution in the next problem The screen is unreadable or distorted Press Fn F2 to confirm whether the backlight of the LCD screen has been turned off Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct Are the operating system or programs installed correctly If they
20. re 13 Chapter 1 Getting to know your computer 14 Using memory cards not supplied Your computer supports the following types of memory cards Secure Digital SD card Secure Digital High Capacity SDHC e Secure Digital Extended Capacity SDXC MultiMediaCard MMC Memory Stick MS e Memory Stick PRO MS PRO Notes e Insert only one card in the slot at a time e This card reader does not support SDIO devices e g SDIO Bluetooth and so on Inserting a memory card Push the dummy card in until you hear a click Gently pull the dummy card out of the memory card slot Note The dummy card is used for preventing dust and small particles from entering the inside of your computer when the memory card slot is not in use Retain the dummy card for future use Slide the memory card in until it clicks into place Removing a memory card Push the memory card in until you hear a click Gently pull the memory card out of the memory card slot Note Before removing the memory card disable it by using the Windows safely remove hardware and eject media utility to avoid data corruption Chapter 1 Getting to know your computer 8 Bottom view Y410p 15 Chapter 1 Getting to know your computer BH Y510p EN Battery pack latch The manual battery pack latch is used to keep the battery pack secured in manual place El Battery pack E Battery pack latch The spring
21. respond The computer does not start from a device you want The connected external device does not work To turn off your computer press and hold the Power button for four seconds or more If the computer still does not respond remove the AC power adapter and the battery pack Your computer might lock when it enters sleep mode during a communication operation Disable the sleep timer when you are working on the network See the Boot menu of the BIOS setup utility Make sure that the Boot Device Priority in the BIOS setup utility is set so that the computer starts from the device you want Also make sure that the device from which the computer starts is enabled In the Boot menu in the BIOS setup utility make sure that the device is included in the Boot Device Priority list While turned off press the Novo button to select the device you want the computer to start from Do not connect or disconnect any external device cables other than USB while the computer power is on Otherwise you might damage your computer When using high power consumption external devices such as an external USB optical disk drive use an external device power adapter Otherwise the device may not be recognized or the system may shut down as a result Appendix CRU instructions Notes e The illustrations used in this appendix are for the Lenovo IdeaPad Y510p unless otherwise stated e The following steps about upgrading and replacing devices are
22. the same for the Y410p and Y510p Make sure the battery pack has been removed before replacing any devices 8 Replacing the battery pack Note Use only the battery pack provided by Lenovo Any other battery pack could ignite or explode To replace the battery pack do the following Turn off the computer Disconnect the AC power adapter and all cables from the computer Close the computer display and turn the computer over Q Unlock the manual battery pack latch EB While holding the spring loaded battery pack latch in the unlocked position EJ remove the battery pack in the direction shown by the arrow Bi l Install a fully charged battery pack Slide the manual battery pack latch to the locked position Q Turn the computer over again Connect the AC power adapter and the cables to the computer 31 Appendix CRU instructions 8 Replacing the removable module Notes e Before replacing the removable module turn off your computer and disconnect the AC power adapter and all cables e For example purposes this section describes the replacement of the optical disc drive module Remove the battery pack Push the latch in the direction shown by the arrow fl Q Hold the spring loaded latch in the unlocked position E Gently pull out the optional module El 32 Appendix CRU instructions Gently insert the removable optical disc drive into the module compartment E Q Lock the latch by pushing it in
23. ws Help and Support file To open the Windows Help and Support file do one of the following e Select the Settings charm then select Help e Press Windows key F1 You can read the Windows Help and Support file on your computer You can also get online help and support by clicking the link listed under More to explore 23 Chapter 3 Lenovo OneKey Recovery System 24 The Lenovo OneKey Recovery System is software designed to back up and restore your computer You can use it to restore the system partition to its original status in case of a system failure You can also create user backups for easy restoration as required Note To utilize the features of the OneKey Recovery System your hard disk already includes a hidden partition 2 default to store the system image file and the OneKey Recovery System Raves files This default partition is hidden for security reasons which explains why the available disk space is less than the stated capacity Backing up the system partition You can back up the system partition to an image file To back up the system partition Press the Novo button to start the Lenovo OneKey Recovery System Click System Backup Select a back up location and click Next to start the backup Notes e You can choose a back up location on the local hard disk drive or an external storage device Remove the removable hard disk drive before starting the Lenovo OneKey Recovery System Otherwise data from
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