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DELL Inspiron 14R
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1. Remove the battery See Removing the Battery on page 12 Procedure 1 Remove the screw that secures the optical drive assembly to the computer base 2 Using your fingertips slide the optical drive assembly out of the optical drive bay 1 optical drive assembly 2 Screw 3 Remove the screw that secures the optical drive bracket to the optical drive assembly and remove the optical drive bracket 14 Removing the Optical Drive 4 Carefully pull the optical drive bezel and remove it from the optical drive 1 screw 2 optical drive bracket 3 optical drive 4 optical drive bezel Removing the Optical Drive 15 Replacing the Optical Drive AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the tabs on the optical drive bezel with the slots on the optical drive and snap the optical drive bezel into place 2 Align the screw hole on the optical drive bracket with the screw hole on the optical drive assembly and replace the screw that secures the optical drive bracket to the optical drive assembly 3 Slide the optical drive assembly into the op
2. 16 Procedures s ser a pt S De 16 Postrequisites iuc a e SEL AAA 16 Removing the Keyboard 17 Prerequisites sour ba Mase Eee es 17 Procedures ea mesa tees ago amp Yalan Tee Ole ae 17 Replacing the Keyboard 20 Procedure scs ee bP Eee GEE eee PAYS 20 Postrequisites 2 es 20 Removing the Base Cover 21 Prerequisitesi lt vd eek dv Lx eR ee D EAE 21 Procedencia 8 es 21 Contents Replacing the Base Cover 22 Procedures e yates eee PASS Eg ote dun BS 22 Postrequisites 2 es 22 Removing the Memory Module s 23 Prerequisites 2s we ok eae aS eae ee ema iq be 23 Brocedurez tx de eoim buo hake oS v C ie m td ar 23 Replacing the Memory Module s 24 ROCCA URES 422 esu dox ote Eek Drs nated BPs os a 24 Postredgulsites adenda ds Knit Man dm Mate e ALI ie 24 Removing the Hard Drive 25 Prerequisites s o de ro ey bbe Rees 25 Procedures 2 3 2 eu E ee d Se os oe ee a 25 Replacing the Hard Drive 27 Procedures goes ee owe EE A EAT Y 27 Postrequisitesz ue banda Se ea et om abs 27 Removing the Wireless Mini Card 28 Brerequisitess clase Lente cod do tne BS Veni e ase de 28 Procedures IN S 28 Replacing the Wireless Mini Card 350 Procedures is ox ok Pe ete eS SE qus ies 30 Postrequisites canic a ne a es 30 Removing the Palm Rest 31 Prerequisi
3. Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Follow the instructions from step 1 to step 2 in Removing the Optical Drive on page 14 3 Remove the base cover See Removing the Base Cover on page 21 4 Remove the keyboard See Removing the Keyboard on page 17 5 Remove the palm rest See Removing the Palm Rest on page 31 6 Follow the instructions from step 1 to step 8 in Removing the System Board on page 46 7 Remove the display assembly See Removing the Display Assembly on page 56 8 Remove the display bezel See Removing the Display Bezel on page 59 62 Removing the Display Hinges Procedure 1 Remove the screws that secure the display hinges to the display back cover 2 Lift the display hinges off the display back cover 1 display hinges 2 2 display back cover screws 8 Removing the Display Hinges 63 Replacing the Display Hinges AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back cover 2 Replace the screws that s
4. Base Cover on page 21 3 Follow the instructions from step 1 to step 5 in Removing the Hard Drive on page 25 4 Remove the keyboard See Removing the Keyboard on page 17 5 Remove the palm rest See Removing the Palm Rest on page 31 42 Removing the Power Adapter Port Procedure 1 Peel the tape that secures the display cable to the display cable connector 2 Lift the connector latch and pull the tape to disconnect the display cable from the display cable connector 1 display cable 2 tape 3 connector latch 3 Peel the display cable from the fan 4 Move the display cable away from the power adapter port cable Removing the Power Adapter Port 43 44 Disconnect the power adapter port cable from the system board Note the power adapter port cable routing and remove it from the routing guides on the computer base Lift the power adapter port along with its cable off the computer base 1 power adapter port 2 routing guides 3 power adapter port cable Removing the Power Adapter Port Replacing the Power Adapter Port AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com re
5. Replace the battery See Replacing the Battery on page 13 38 Replacing the Coin Cell Battery Removing the I O Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Remove the base cover See Removing the Base Cover on page 21 3 Follow the instructions from step 1 to step 5 in Removing the Hard Drive on page 25 4 Remove the keyboard See Removing the Keyboard on page 17 5 Remove the palm rest See Removing the Palm Rest on page 31 Removing the I O Board 39 Procedure 1 Lift the connector latch and using the pull tab disconnect the I O board cable from the O board 2 Remove the screw that secures the I O board to the computer base 3 Liftthe I O board off the computer base 1 1 0 board 2 connector latch pull tab 4 O board cable 5 screw 40 Removing the I O Board Replacing the I O Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After work
6. compliance Prerequisites Remove the battery See Removing the Battery on page 12 Procedure 1 Remove the screw that secures the base cover to the computer base 2 Using your fingertips lift the base cover out of the slots on the computer base 1i screw 2 base cover Removing the Base Cover 21 Replacing the Base Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 2 Replace the screw that secures the base cover to the computer base Postrequisites Replace the battery See Replacing the Battery on page 13 22 Replacing the Base Cover Removing the Memory Module s AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulat
7. ensure your personal safety AN A gt bl gt EN A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer ensure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts CAUTION Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer See the safety instructions for complete information about safety precautions working inside your computer and protecting against electrostatic discharge CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb
8. screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables ensure that the connectors and ports are correctly oriented and aligned CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended Tools The procedures in this document may require the following tools 10 Phillips screwdriver Plastic scribe Before You Begin After Working Inside Your Computer After you complete the replacement procedures ensure the following e Replace all screws and ensure that no stray screws remain inside your computer e Connect any external devices cables cards and any other part s you removed before working on your computer e Connect your computer and all attached devices to their electrical outlets AN CAUTION Before turning on your computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may damage your computer After Working Inside Your Computer 11 Removing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Wo
9. the Palm Rest 31 2 Press the latches to release the palm rest from the computer base 1 latches 4 32 Removing the Palm Rest Turn the computer over and open the display as far as possible Remove the screws that secure the palm rest to the computer base Lift the connector latches and using the pull tabs disconnect the touchpad cable and the power button cable from the system board 1 power button cable 2 screws 4 3 connector latches 2 4 pull tab 5 touchpad cable Removing the Palm Rest 33 6 Using a plastic scribe gently lift and release the tabs on the palm rest from the slots on the computer base EN CAUTION Separate the palm rest from the display assembly carefully to avoid damage to the display assembly 7 Lift the palm rest off the computer base 1 palm rest 2 plastic scribe 34 Removing the Palm Rest Replacing the Palm Rest AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the palm rest over the computer base 2 Press down on the edges of the palm rest to snap it into place 3 Replace the screws that
10. AN WARNING Before working inside your computer read the safety information A eX that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On state CAUTION Hard drives are extremely fragile Exercise care when handling the hard drive Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Remove the base cover See Removing the Base Cover on page 21 Procedure 1 Remove the screw that secures the hard drive assembly to the computer base 2 Slide the hard drive assembly towards the side of the computer to disconnect the hard drive assembly from the system board 3 Lift and slide the hard drive assembly out of tabs on the computer base Removing the Hard Drive 25 1 screw 2 pull tab hard drive assembly 4 Remove the screws that secure the hard drive bracket to the hard drive 5 Using the pull tab lift the hard drive bracket off the hard drive 1 hard drive bracket 2 screws 2 5 hard drive 26 Removing the Hard Drive Replacing the Hard Drive AN WARNING Before working inside your computer read the safety informati
11. Inspiron 14 14R Owner s Manual Computer model Inspiron 3421 5421 Regulatory model P37G Regulatory type P37G001 Notes Cautions and Warnings NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death 2012 Dell Inc Trademarks used in this text Dell the DELL logo and Inspiron are trademarks of Dell Inc Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license 2012 11 Rev A00 Contents Before You Begin 9 Turn Off Your Computer and Connected Devices 9 Safety Instructions oo o ooo ooo 10 Recommended Tools aana aaa oo 10 After Working Inside Your Computer 11 Removing the Battery 12 Procedure 2 s ses Sake d eek dete tee ee ee 12 Replacing the Battery 13 Procedure sd 9 a Pew a ae Y 13 Removing the Optical Drive 14 Prerequisites s e td dada dete be 14 Procedure sa E RS ea Ee a E WE 14 Replacing the Optical Drive
12. computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Follow the instructions from step 1 to step 2 in Removing the Optical Drive on page 14 3 Remove the base cover See Removing the Base Cover on page 21 4 Remove the memory module s See Removing the Memory Module s on page 23 5 Follow the instructions from step 1 to step 3 in Removing the Hard Drive on page 25 6 Remove the wireless Mini Card See Removing the Wireless Mini Card on page 28 7 Remove the keyboard See Removing the Keyboard on page 17 8 Remove the palm rest See Removing the Palm Rest on page 31 9 Follow the instructions from step 1 to step 8 in Removing the System Board on page 46 10 Remove the display assembly See Removing the Display Assembly on page 56 11 Remove the display bezel See Removing the Display Bezel on page 59 68 Removing the Camera Module Procedure 1 Peel the tapes that secure the camera module to the display back cover 2 Disconnect the camera cable from the camera module 3 Peel the camera module off the display back cover 1 tapes 2 2 camera module 3 camera cable Removing the Camera Mod
13. ecure the display hinges to the display back cover Postrequisites 1 Replace the display bezel See Replacing the Display Bezel on page 61 2 Replace the display assembly See Replacing the Display Assembly on page 58 3 Follow the instructions from step 3 to step 9 in Replacing the System Board on page 49 4 Replace the palm rest See Replacing the Palm Rest on page 35 5 Replace the keyboard See Replacing the Keyboard on page 20 6 Replace the base cover See Replacing the Base Cover on page 22 7 Follow the instructions from step 5 to step 4 in Replacing the Optical Drive on page 16 8 Replace the battery See Replacing the Battery on page 13 64 Replacing the Display Hinges Removing the Display Panel AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Follow the instructions from step 1 to step 2 in Removing the Optical Drive on page 14 3 Remove the base cover See Removing the Base Cover on page 21 4 Remove the memory module s See Removing the Memory Module s on page 23 5 Follow the i
14. edure 1 Connect the display cable to the display panel connector 2 Adhere the tape that secures the display cable 3 Gently place the display panel on the display back cover and align the screw holes on the display panel with the screw holes on the display back cover 4 Replace the screws that secure the display panel to the display back cover Postrequisites 1 Replace the display hinges See Replacing the Display Hinges on page 64 2 Replace the display bezel See Replacing the Display Bezel on page 61 3 Replace the display assembly See Replacing the Display Assembly on page 58 4 Follow the instructions from step 3 to step 9 in Replacing the System Board on page 49 5 Replace the palm rest See Replacing the Palm Rest on page 35 6 Replace the keyboard See Replacing the Keyboard on page 20 7 Replace the wireless Mini Card See Replacing the Wireless Mini Card on page 30 8 Follow the instructions from step 3 to step 5 in Replacing the Hard Drive on page 27 9 Replace the memory module s See Replacing the Memory Module s on page 24 10 Replace the base cover See Replacing the Base Cover on page 22 11 Follow the instructions from step 3 to step 4 in Replacing the Optical Drive on page 16 12 Replace the battery See Replacing the Battery on page 13 Replacing the Display Panel 67 Removing the Camera Module AN WARNING Before working inside your computer read the safety information that shipped with your
15. ents Replacing the Thermal Cooling Assembly 52 Procedurer x3 voe aa eek KER ERASE hee Qo EE qs 52 Postrequisites lee ees 52 Removing the Speakers 53 Prerequisites 3 xeu kem Aad Sule hen ee ie i 53 Procedute tue dem aieo beat he ft C e oe a ak 54 Replacing the Speakers 55 Procedilert eus e su Batley s ttu Oat a 55 Postredgulsites meda la rd SMe e RE ue 55 Removing the Display Assembly 56 Prerequisites s os e re bbe Rees 56 Procedure x dd byt 57 Replacing the Display Assembly 58 Procedures a be ny eee x ee A 58 Postrequisites x dia De la Ba tl toe ah 58 Removing the Display Bezel 59 BrerequisiteSs e euro eA cot cle ty a Ue no ae dy 59 Procedures so es o RT Si BREL DET Y is 60 Replacing the Display Bezel 61 Procedures x aee esset dudo 61 Postrequisites uri Reed UY FEES 61 Removing the Display Hinges 62 Prerequisites ix street ip datur tent eee qe 62 Procedures 4 d s pedet sra t be ee Belen 65 Replacing the Display Hinges 64 Procedures s oec Ro dom ond dee a ae S 64 Postregulsltes coc Sa KE e ESPERE SANG 64 Contents Removing the Display Panel 65 Prerequisitesta o vue aate d la dea 65 Procedufe adc due Ive EUER ESSE 66 Replacing the Display Panel 67 Procedure x west a A p 67 Postregilsites Je secs mer easi Ee t Sa t hor 67 Re
16. eplacing the Palm Rest on page 35 3 Replace the keyboard See Replacing the Keyboard on page 20 4 Replace the base cover See Replacing the Base Cover on page 22 5 Follow the instructions from step 5 to step 4 in Replacing the Optical Drive on page 16 6 Replace the battery See Replacing the Battery on page 13 Replacing the Speakers 55 Removing the Display Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Follow the instructions from step 1 to step 2 in Removing the Optical Drive on page 14 3 Remove the base cover See Removing the Base Cover on page 21 4 Remove the keyboard See Removing the Keyboard on page 17 5 Remove the palm rest See Removing the Palm Rest on page 31 6 Follow the instructions from step 1 to step 8 in Removing the System Board on page 46 56 Removing the Display Assembly Procedure 1 Note the antenna cable routing and remove the cable from its routing guides 2 Remove the screws that secure the display assembly to the computer base 3 Liftthe display assembl
17. gulatory compliance Procedure 1 Slide the power adapter port into position 2 Route the power adapter port cable through the routing guides on the computer base 3 Connect the power adapter port cable to the system board 4 Adhere the display cable to the fan 5 Slide the display cable into the system board connector and press down on the connector latch to secure the cable 6 Adhere the tape to the system board Postrequisites 1 Replace the palm rest See Replacing the Palm Rest on page 35 2 Replace the keyboard See Replacing the Keyboard on page 20 3 Follow the instructions from step 3 to step 5 in Replacing the Hard Drive on page 27 4 Replace the base cover See Replacing the Base Cover on page 22 5 Replace the battery See Replacing the Battery on page 13 Replacing the Power Adapter Port 45 Removing the System Board AN WARNING Before working inside your computer read the safety information E4 Es that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in system setup after you replace the system board NOTE Before disconnecting the cables from t
18. he screw that secures the wireless mini card to the system board 4 Connect the antenna cables to the wireless mini card The following table provides the antenna cable color schemes for the wireless mini card supported by your computer Connectors on the wireless mini card Antenna cable color schemes WLAN Bluetooth 2 cables Main WLAN Bluetooth white triangle white Auxiliary WLAN Bluetooth black triangle black Postrequisites 1 Replace the base cover See Replacing the Base Cover on page 22 2 Replace the battery See Replacing the Battery on page 13 30 Replacing the Wireless Mini Card Removing the Palm Rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Remove the base cover See Removing the Base Cover on page 21 3 Follow the instructions from step 1 to step 3 in Removing the Hard Drive on page 25 4 Remove the keyboard See Removing the Keyboard on page 17 Procedure 1 Remove the screws that secure the palm rest to the computer base 1 screws 7 Removing
19. he system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Follow the instructions from step 1 to step 2 in Removing the Optical Drive on page 14 3 Remove the base cover See Removing the Base Cover on page 21 4 Remove the memory module s See Removing the Memory Module s on page 23 5 Follow the instructions from step 1 to step 5 in Removing the Hard Drive on page 25 6 Remove the wireless Mini Card See Removing the Wireless Mini Card on page 28 7 Remove the keyboard See Removing the Keyboard on page 17 8 Remove the palm rest See Removing the Palm Rest on page 31 9 Remove the coin cell battery See Removing the Coin Cell Battery on page 36 46 Removing the System Board Procedure 1 Peel the tape that secures the display cable to the system board connector 2 Liftthe connector latch and using the pull tab disconnect the display cable from the system board connector 3 Peel the display cable from the fan 4 Lift the connector latch and using the pull tab disconnect the l O board cable from the system board connector 5 Disconnect the power adapter port cable and speaker cable from the system board connectors 1 power adapter port cable 2 connector latches 2 3 pull tab 4 O board cable 5 speaker cable 6 tape 7 display cable Removing
20. information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Follow the instructions from step 1 to step 2 in Removing the Optical Drive on page 14 Remove the base cover See Removing the Base Cover on page 21 Remove the keyboard See Removing the Keyboard on page 17 Remove the palm rest See Removing the Palm Rest on page 31 Nun bh uU Follow the instructions from step 1 to step 8 in Removing the System Board on page 46 7 Remove the display assembly See Removing the Display Assembly on page 56 Removing the Display Bezel 59 Procedure 1 Press the hinge covers on the sides and lift the hinge covers to remove them from the display assembly 1 hinge covers 2 2 Using your fingertips carefully pry up the inside edge of the display bezel 3 Remove the display bezel off the display back cover 1 display bezel 60 Removing the Display Bezel Replacing the Display Bezel AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After wor
21. ing inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Use the alignment posts on the computer base to place the I O board in position 2 Replace the screw that secures the I O board to the computer base 3 Slide the l O board cable into the O board cable connector and press down on the connector latch to secure the cable Postrequisites 1 Replace the palm rest See Replacing the Palm Rest on page 35 2 Replace the keyboard See Replacing the Keyboard on page 20 3 Follow the instructions from step 3 to step 5 in Replacing the Hard Drive on page 27 4 Replace the base cover See Replacing the Base Cover on page 22 5 Replace the battery See Replacing the Battery on page 13 Replacing the I O Board 41 Removing the Power Adapter Port AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Remove the base cover See Removing the
22. ing the Thermal Cooling Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Follow the instructions from step 1 to step 2 in Removing the Optical Drive on page 14 3 Remove the base cover See Removing the Base Cover on page 21 4 Remove the keyboard See Removing the Keyboard on page 17 5 Remove the palm rest See Removing the Palm Rest on page 31 6 Follow the instructions from step 1 to step 9 in Removing the System Board on page 46 Procedure 1 In sequential order indicated on the heat sink loosen the captive screws that secure the thermal cooling assembly to the system board 2 Liftthe thermal cooling assembly off the system board X y t e wA 1 captive screws 5 2 thermal cooling assembly Removing the Thermal Cooling Assembly 51 Replacing the Thermal Cooling Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer fol
23. king inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the display bezel with the display back cover and gently snap the display bezel into place 2 Align the hinge covers with the hinges on the display assembly and snap the hinge covers into place Postrequisites 1 Replace the display assembly See Replacing the Display Assembly on page 58 2 Follow the instructions from step 3 to step 9 in Replacing the System Board on page 49 3 Replace the palm rest See Replacing the Palm Rest on page 35 4 Replace the keyboard See Replacing the Keyboard on page 20 5 Replace the base cover See Replacing the Base Cover on page 22 6 Follow the instructions from step 3 to step 4 in Replacing the Optical Drive on page 16 7 Replace the battery See Replacing the Battery on page 13 Replacing the Display Bezel 61 Removing the Display Hinges AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance
24. low the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Clean the thermal grease from the bottom of the thermal cooling assembly and reapply it 2 Align the screw holes on the thermal cooling assembly with the screw holes on the system board 3 n sequential order indicated on the heat sink tighten the captive screws that secure the thermal cooling assembly to the system board Postrequisites 1 Follow the instructions from step 2 to step 9 in Replacing the System Board on page 49 2 Replace the palm rest See Replacing the Palm Rest on page 35 3 Replace the keyboard See Replacing the Keyboard on page 20 4 Replace the base cover See Replacing the Base Cover on page 22 5 Follow the instructions from step 3 to step 4 in Replacing the Optical Drive on page 16 6 Replace the battery See Replacing the Battery on page 13 52 Replacing the Thermal Cooling Assembly Removing the Speakers AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory co
25. mation see the Regulatory Compliance Homepage at dell com regulatory_compliance Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board To flash the BIOS 1 2 3 4 10 11 Turn on the computer Go to dell com support Click Start Here under Support for Home Users If you have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computer s service tag click Detect Service Tag to allow automatic detection of your computer s service tag LA NOTE If the Service Tag cannot be detected automatically select your product under the product categories Click Drivers amp Downloads tab In the Operating System drop down select the operating system installed on your computer Click BIOS Click Download File to download the latest version of the BIOS for your computer On the next page select Single file download and click Continue Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions on the screen Flashing the BIOS 71
26. moving the Camera Module 68 Prerequisites 5524 soo es De 68 PROCEGUIG s to ensem ufa ca tad sd m Main di RE et 69 Replacing the Camera Module 70 Procedure d neuere ee P ERE 70 Postrequlsites ux Lig deu e Se uut 70 Flashing the BIOS 71 Contents Contents Before You Begin Turn Off Your Computer and Connected Devices VAN CAUTION To avoid losing data save and close all open files and exit all open 1 programs before you turn off your computer Save and close all open files and exit all open programs Shut down your computer e Windows 8 a Point your mouse pointer to the upper right or lower right corner of the screen to open the Charms sidebar b Inthe Charms sidebar click Settings Power Shut down e Windows 7 Click Start o and click Shut down Microsoft Windows shuts down and then the computer turns off K NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions Disconnect your computer and all attached devices from their electrical outlets Disconnect all telephone cables network cables and attached devices from your computer After you unplug all the cables from the computer press and hold the power button for 5 seconds to ground the system board Before You Begin Safety Instructions Use the following safety guidelines to protect your computer from potential damage and
27. mpliance Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Follow the instructions from step 1 to step 2 in Removing the Optical Drive on page 14 3 Remove the base cover See Removing the Base Cover on page 21 4 Remove the keyboard See Removing the Keyboard on page 17 5 Remove the palm rest See Removing the Palm Rest on page 31 6 Follow the instructions from step 1 to step 8 in Removing the System Board on page 46 Removing the Speakers 53 Procedure 1 Note the speaker cable routing and remove the cable from its routing guides 2 Lift the speakers along with the speaker cable off the computer base 1 speaker cable 2 speakers 2 54 Removing the Speakers Replacing the Speakers AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Using the alignment posts on the computer base place the speakers in position 2 Route the speakers cable through the routing guides on the computer base Postrequisites 1 Follow the instructions from step 3 to step 9 in Replacing the System Board on page 49 2 Replace the palm rest See R
28. n page 25 4 Remove the keyboard See Removing the Keyboard on page 17 5 Remove the palm rest See Removing the Palm Rest on page 31 36 Removing the Coin Cell Battery Procedure Using a plastic scribe gently pry out the coin cell battery out of the battery socket on the system board 1 plastic scribe 2 coin cell battery 3 battery socket Removing the Coin Cell Battery 37 Replacing the Coin Cell Battery A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance WARNING The battery may explode if installed incorrectly Replace the battery only with the same or equivalent type Discard used batteries according to the manufacturer s instructions Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Postrequisites 1 Replace the palm rest See Replacing the Palm Rest on page 35 2 Replace the keyboard See Replacing the Keyboard on page 20 3 Follow the instructions from step 3 to step 5 in Replacing the Hard Drive on page 27 4 Replace the base cover See Replacing the Base Cover on page 22 5
29. n see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Remove the base cover See Removing the Base Cover on page 21 Procedure 1 Disconnect the antenna cables from the wireless mini card 2 Remove the screw that secures the wireless mini card to the system board 0083 1 screw 2 antenna cables 2 5 wireless mini card 28 Removing the Wireless Mini Card 3 Slide and remove the wireless mini card out of the mini card connector 1 wireless mini card 2 mini card connector Removing the Wireless Mini Card 29 Replacing the Wireless Mini Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure NM CAUTION To avoid damage to the wireless mini card ensure that no cables are placed under the wireless mini card 1 Align the notch on the wireless mini card with the tab on the mini card connector 2 Insert the wireless mini card at a 45 degree angle into the mini card connector 3 Press the other end of the wireless mini card down and replace t
30. nstructions from step 1 to step 3 in Removing the Hard Drive on page 25 6 Remove the wireless Mini Card See Removing the Wireless Mini Card on page 28 7 Remove the keyboard See Removing the Keyboard on page 17 8 Remove the palm rest See Removing the Palm Rest on page 31 9 Follow the instructions from step 1 to step 8 in Removing the System Board on page 46 10 Remove the display assembly See Removing the Display Assembly on page 56 11 Remove the display bezel See Removing the Display Bezel on page 59 12 Remove the display hinges See Removing the Display Hinges on page 62 Removing the Display Panel 65 Procedure 1 Remove the screws that secure the display panel to the display back cover 2 Gently lift the display panel and turn it over 1 display back cover 2 display panel screw 4 3 Peel the tape adhered over the display cable 4 Disconnect the display cable from the display panel cable connector 1 tape 2 display cable 66 Removing the Display Panel Replacing the Display Panel AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Proc
31. on A that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance CAUTION Hard drives are extremely fragile Exercise care when handling the hard drive Procedure 1 Align the screw holes on the hard drive bracket with the screw holes on the hard drive 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Slide the hard drive assembly under the tabs on the computer base and place the hard drive assembly in the hard drive bay 4 Slide the hard drive assembly towards the side of the computer to connect the hard drive assembly to the system board 5 Replace the screw that secures the hard drive assembly to the computer base Postrequisites 1 Replace the base cover See Replacing the Base Cover on page 22 2 Replace the battery See Replacing the Battery on page 13 Replacing the Hard Drive 27 Removing the Wireless Mini Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices informatio
32. ory compliance Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Remove the base cover See Removing the Base Cover on page 21 Procedure 1 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the memory module pops up 2 Remove the memory module from the memory module connector 1 securing clips 2 2 memory module connector 5 memory module Removing the Memory Module s 23 Replacing the Memory Module s AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the notch on the memory module with the tab on the memory module connector 2 Slide the memory module firmly into the connector at a 45 degree angle and press the memory module down until it clicks into place LA NOTE If you do not hear the click remove the memory module and reinstall it Postrequisites 1 Replace the base cover See Replacing the Base Cover on page 22 2 Replace the battery See Replacing the Battery on page 13 24 Replacing the Memory Module s Removing the Hard Drive
33. rd 2 palm rest keyboard cable 4 connector latch Removing the Keyboard 19 Replacing the Keyboard AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Slide the keyboard cable into the keyboard cable connector and press down on the connector latch to secure the cable 2 Slide the tabs at the bottom of the keyboard into the slots on the palm rest and place the keyboard on the palm rest 3 Gently press around the edges of the keyboard to secure the keyboard under the tabs on the palm rest 4 Replace the screws that secure the keyboard to the computer base Postrequisites Replace the battery See Replacing the Battery on page 13 20 Replacing the Keyboard Removing the Base Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory
34. rking Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Close the display and turn the computer over 2 Slide the battery latches to the unlock position You hear a click when the battery is unlocked 3 Lift and remove the battery off the computer base 1 battery latches 2 2 battery 12 Removing the Battery Replacing the Battery AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure Align the tabs on the battery with the slots on the battery bay and snap the battery into place Replacing the Battery 13 Removing the Optical Drive AN WARNING Before working inside your computer read the safety information A that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites
35. secure the palm rest to the computer base 4 Slide the touchpad cable and the power button cable into the system board connectors and press down on the connector latches to secure the cables 5 Close the display and turn the computer over 6 Replace the screws that secure the palm rest to the computer base Postrequisites 1 Replace the keyboard See Replacing the Keyboard on page 20 Follow the instructions from step 3 to step 5 in Replacing the Hard Drive on page 27 3 Replace the base cover See Replacing the Base Cover on page 22 4 Replace the battery See Replacing the Battery on page 13 Replacing the Palm Rest 35 Removing the Coin Cell Battery AN WARNING Before working inside your computer read the safety information A that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the battery See Removing the Battery on page 12 2 Remove the base cover See Removing the Base Cover on page 21 3 Follow the instructions from step 1 to step 3 in Removing the Hard Drive o
36. speaker cable to the system board connectors 6 Slide the l O board cable into the system board connector and press down on the connector latch to secure the cable 7 Adhere the display cable to the fan 8 Slide the display cable into the system board connector and press down on the connector latch to secure the cable 9 Adhere the tape to the system board connector Postrequisites 1 Replace the coin cell battery See Replacing the Coin Cell Battery on page 38 2 Replace the palm rest See Replacing the Palm Rest on page 35 3 Replace the keyboard See Replacing the Keyboard on page 20 4 Replace the wireless Mini Card See Replacing the Wireless Mini Card on page 30 5 Follow the instructions from step 3 to step 5 in Replacing the Hard Drive on page 27 6 Replace the memory module s See Replacing the Memory Module s on page 24 7 Replace the base cover See Replacing the Base Cover on page 22 8 Follow the instructions from step 3 to step 4 in Replacing the Optical Drive on page 16 9 Replace the battery See Replacing the Battery on page 13 Replacing the System Board 49 Entering the Service Tag in system setup RWDN PB 50 Turn on the computer Press lt F2 gt during POST to enter the system setup program Using the arrow keys select Enter Setup and press lt Enter gt Navigate to the Main tab and enter your computer s Service Tag in the Service Tag field Replacing the System Board Remov
37. tes 3 3 4 seri get ainda que rs 31 Procedure xt ete ait gh t eb Bla a 31 Replacing the Palm Rest 35 Procedures a eet AP tet SS 35 Postrequisites cout ee RR e did SS 35 Contents Removing the Coin Cell Battery 36 Prer quisites a sucre Led daa 36 Procedure ok Sa ck pose EPEG MESURE 37 Replacing the Coin Cell Battery 38 Procedure cl wewea as hee mee ie pu 38 Postregilsites 2 2 cec Boe htt ERES eS te eee ut 38 Removing the I O Board 39 Prerequisites 2 ida te uil ede ES ig 39 REOCEQUIE A quu a stadt Mace e RE E 40 Replacing the I O Board 41 Procedure xe X Seda eee PEE RGAE 41 POStrEQUISITES ay ea a Ea a a a ari 41 Removing the Power Adapter Port 42 Prerequisites 2 2828 oe rues b DERE EEY 42 Proced re uos sod aa a eee Bae um seq tom uds 43 Replacing the Power Adapter Port 45 Brocedufe x c cose kt tle tye he esi e ase Da 45 Postrequisites cru oed Tu ed BEN A E g A 45 Removing the System Board 46 Prerequisites xix xi eee em ae oe YN quies 46 Procedure cuum EAR DOR Re RUE OE 47 Replacing the System Board 49 Procedute dd daten dt tit 49 PPOStFegulsltes as dus doce tenes dus eee ae EE 49 Entering the Service Tag in system setup 50 Removing the Thermal Cooling Assembly 51 Brerequislites t eR ds tke eee AEAS 51 Procedure sq a wi dae ES Ree 51 Cont
38. the System Board 47 6 Remove the screw that secures the system board to the computer base 7 Liftthe system board at an angle and release the system board ports from the slots on the computer base 8 Lift the system board assembly off the computer base 1 system board 2 screw 9 Turn the system board over 10 Remove the thermal cooling assembly See Removing the Thermal Cooling Assembly on page 51 48 Removing the System Board Replacing the System Board AN WARNING Before working inside your computer read the safety information E4 that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the system setup after you replace the system board Procedure 1 Replace the thermal cooling assembly See Replacing the Thermal Cooling Assembly on page 52 2 Turn the system board over 3 Ease the system board ports into the slots on the computer base and align the screw hole on the system board with the screw hole on the computer base 4 Replace the screw that secures the system board to the computer base 5 Connect the power adapter port cable and
39. tical drive bay and ensure that the screw hole on the optical drive bracket aligns with the screw hole on computer base 4 Replace the screw that secures the optical drive assembly to the computer base Postrequisites Replace the battery See Replacing the Battery on page 13 16 Replacing the Optical Drive Removing the Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites Remove the battery See Removing the Battery on page 12 Procedure 1 Remove the screws that secure the keyboard to the computer base 1i screws 2 Removing the Keyboard 17 2 Turn the computer over and open the display as far as possible 3 Using a plastic scribe pry the keyboard from the tabs on the palm rest 1 i tabs 5 2 plastic scribe keyboard 18 Removing the Keyboard Lift and slide the keyboard towards the display to release the keyboard from the palm rest and place the keyboard on the palm rest Lift the connector latch and disconnect the keyboard cable from the keyboard cable connector Lift the keyboard off the palm rest 1 keyboa
40. ule 69 Replacing the Camera Module AN WARNING Before working inside your computer read the safety information Procedure 1 Adherethe camera module to the display back cover 2 Connect the camera cable to the camera module connector 3 Adhere the tapes that secure the camera module to the display back cover Postrequisites 1 Replace the display bezel See Replacing the Display Bezel on page 61 2 Replace the display assembly See Replacing the Display Assembly on page 58 3 Follow the instructions from step 3 to step 9 in Replacing the System Board on page 49 4 Replace the palm rest See Replacing the Palm Rest on page 35 5 Replace the keyboard See Replacing the Keyboard on page 20 6 Replace the wireless Mini Card See Replacing the Wireless Mini Card on page 30 7 Follow the instructions from step 3 to step 5 in Replacing the Hard Drive on page 27 8 Replace the memory module s See Replacing the Memory Module s on page 24 9 Replace the base cover See Replacing the Base Cover on page 22 10 Follow the instructions from step 3 to step 4 in Replacing the Optical Drive on page 16 11 Replace the battery See Replacing the Battery on page 13 70 Replacing the Camera Module that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices infor
41. y off the computer base 1 display assembly 2 screws 4 3 routing guides Removing the Display Assembly 57 Replacing the Display Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 9 After working inside your computer follow the instructions in After Working Inside Your Computer on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Place the display assembly on the computer base and align the screw holes on the display assembly with the screw holes on the computer base 2 Replace the screws that secure the display assembly to the computer base 3 Route the antenna cable through the routing guides on the computer base Postrequisites 1 Follow the instructions from step 3 to step 9 in Replacing the System Board on page 49 2 Replace the palm rest See Replacing the Palm Rest on page 35 3 Replace the keyboard See Replacing the Keyboard on page 20 4 Replace the base cover See Replacing the Base Cover on page 22 5 Follow the instructions from step 5 to step 4 in Replacing the Optical Drive on page 16 6 Replace the battery See Replacing the Battery on page 13 58 Replacing the Display Assembly Removing the Display Bezel AN WARNING Before working inside your computer read the safety
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