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Lenovo ThinkStation D30

1. If you do not want to save the settings select Exit Discard Changes and Exit and then press Enter When the Reset Without Saving window shows select Yes and then press Enter to exit the Setup Utility program If you want to return to the default settings press F9 to load the default settings and then press F10 to save and exit the Setup Utility program Chapter 6 Using the Setup Utility program 59 60 ThinkStation D30 Hardware Maintenance Manual Chapter 7 Configuring RAID This chapter provides instructions on how to install hard disk drives and configure Redundant Array of Independent Disks RAID for your computer Depending on your computer model RAID can be enabled by Intel Rapid Storage Technology enterprise RSTe or the LSI MegaRAID BIOS Note The RAID configuration information described in this chapter is only applicable in the Windows environment For information about configuring RAID in the Linux environment contact your Linux software provider This chapter provides information about the following topics Configuring RAID with Intel RSTe on page 61 Quick RAID setup using the LSI MegaRAID BIOS configuration utility on page 63 Configuring RAID with Intel RSTe If your computer comes with Intel RSTe you can follow the sections below to configure RAID with Intel RSTe This section provides information about the following topics Installing SATA or SAS hard disk driv
2. Make sure the USB cable is securely connected to the USB connector and to the USB device If the USB device has its own power cord make sure it is attached to a properly grounded electrical outlet If the USB device has its own On Off switch make sure it is in the On position If the USB device has an Online switch make sure it is in the Online position If the USB device is a printer make sure paper is loaded correctly Make sure any device drivers or other software supplied with the USB device is correctly installed Refer to the documentation for the USB device Reset the device by detaching and reattaching the USB connector If these actions do not correct the problem run the diagnostic programs to test the USB connector see Lenovo Solution Center on page 53 for instructions If the USB device came with its own diagnostics run those diagnostics against the USB device If you need technical assistance see Lenovo Support Web site on page 31 Diagnostics The diagnostic program is used to test hardware components of your computer The diagnostic program can also report operating system controlled settings that interfere with the correct operation of your computer You can use the preinstalled diagnostic program to diagnose computer problems if your computer is running the Windows operating system Notes 1 Your computer is preinstalled with the Lenovo Solution Center program for diagnosti
3. 76 Locating internal drives 79 Chapter 10 Replacing FRUs 81 Handling static sensitive devices 81 Installing or replacing hardware 81 Installing external options 81 Removing the computer cover 82 Removing and reinstalling the front bezel 83 Installing or replacing a PCI card 84 Installing or replacing an mSATA solid state drive 87 Installing or replacing a memory module 89 Installing or replacing the optical drive 92 Replacing the card reader 95 Replacing the battery 97 Replacing the heat sink and fan assembly 98 Replacing the hard disk drive fan assembly 100 Replacing the rear fan assembly 101 Installing or replacing a hard disk drive 103 Installing or replacing a hard disk drive enablement module 107 Replacing the front audio and USB assembly 108 Replacing the internal speaker 109 Installing or replacing the microprocessor 110 Replacing the system board 119 Replacing the power supply assembly 123 Completing the parts replacement
4. If you are using the Windows 7 operating system follow the action for A CD or DVD does not work on page 39 If this does not correct the problem follow the action for A CD or DVD does not work on page 39 A CD or DVD does not work Symptom A CD or DVD does not work Actions Verify that the disc is inserted correctly with its label up Make sure that the disc you are using is clean To remove dust or fingerprints wipe the disc clean with a soft cloth from the center to the outside Wiping a disc in a circular motion might cause loss of data Verify that the disc you are using is not scratched or damaged Try inserting another disc that you know is good If you cannot read from a known good disc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Action Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive Refer to your Selecting or changing the startup device sequence on page 58 for information on viewing and changing the startup sequence Note that on some models the startup sequence is permanently set and canno
5. Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer Electrical safety CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server workstation covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Copyright Lenovo 2012 2014 3 Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fiber
6. Action The computer is probably set for energy savings with the power management feature If the power management feature is enabled disabling it or changing the settings might solve the problem If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 The monitor works when you turn on the computer but goes blank when you start some application programs Symptom The monitor works when you turn on the computer but goes blank when you start some application programs Actions Make sure the monitor signal cable is securely connected to the monitor and the monitor connector on the computer A loose cable can cause intermittent problems Verify that the necessary device drivers for the application programs are installed Refer to the documentation for the affected application program to see if device drivers are required If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 The image appears to be flickering Symptom The image appears to be flickering Actions The monitor might be operating in a low refresh rate display mode Set the monitor to the highest noninterlaced refresh rate supported by your m
7. Use the troubleshooting information to find solutions to problems that have definite symptoms If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software do the following before referring to the troubleshooting information 1 Remove the new hardware option or software If you must remove the computer cover to remove a hardware option make sure you review and follow the electrical safety information provided with your computer For your safety do not operate the computer with the cover removed 2 Run the diagnostic programs to ensure your computer is operating correctly 3 Reinstall the new hardware option or software following the manufacturer s instructions Select the problem your computer is experiencing from the following list Audio problems on page 37 CD problems on page 39 DVD problems on page 40 Intermittent problems on page 41 Hard disk drive problems on page 41 Keyboard mouse or pointing device problems on page 42 Monitor problems on page 44 Networking problems on page 46 Option problems on page 48 Performance and lockup problems on page 48 Printer problems on page 50 Serial port problems on page 51 Software problems on page 51 USB problems on page 52 Audio problems Select yo
8. Copyright Lenovo 2012 2014 61 If five SATA hard disk drives or solid state drives are installed the SATA hard disk drive enablement module one to five hard disk drives is required If any SAS hard disk drives are installed the SAS hard disk drive enablement module one to five hard disk drives is required For more information about the hard disk drive enablement module refer to Installing or replacing a hard disk drive enablement module on page 107 Configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility This section describes the information about configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility Note The Intel RSTe configuration utility assumes that your computer is installed with more than one hard disk drive Therefore if only one hard disk drive is installed in your computer the following information does not apply This section provides information about the following topics Entering the Intel RSTe configuration utility on page 62 Creating RAID volumes using the Intel RSTe configuration utility on page 62 Deleting RAID volumes using the Intel RSTe configuration utility on page 63 Resetting hard disk drives to non RAID on page 63 Entering the Intel RSTe configuration utility This section provides instructions on how to enter the Intel RSTe configuration utility During the computer start
9. Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbrechen sofern in den Installations und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind Zum Installieren Transportieren und ffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gem der folgenden Tabelle anschlie en und abziehen Zum Anschlie en der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor 1 Schalten Sie alle Einheiten AUS 2 Schlie en Sie erst alle Kabel an die Einheiten an 3 Schlie en Sie die Signalkabel an die Buchsen an 4 Schlie en Sie die Netzkabel an die Steckdose an 5 Schalten Sie die Einheit EIN 1 Schalten Sie alle Einheiten AUS 2 Ziehen Sie zuerst alle Netzkabel aus den Netzsteckdosen 3 Ziehen Sie die Signalkabel aus den Buchsen 4 Ziehen Sie alle Kabel von den Einheiten ab CAUTION Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine gleichwertige vom Hersteller empfohlene Batterie ersetzen Enth lt das System ein Modul mit einer Lithiumbatterie dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen Die Batterie enth lt Lithium und kann bei unsachgem er Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser in Ber hrung bringen 18 ThinkSt
10. Figure 16 Installing the memory fan duct 11 Reconnect the memory fan cable to the system board See Locating parts on the system board on page 76 12 Reinstall the PCI Express x16 graphics card if you have removed it What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Installing or replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 92 ThinkStation D30 Hardware Maintenance Manual This section provides instructions on how to install or replace the optical drive To install or replace an optical drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Remove the front bezel See Removing and reinstalling the front bezel on page 83 4 Locate the optical drive See Locating major FRUs and CRUs on page 74 5 Depending on whether you are installing or replacing an optical drive do one of the following If you are installing a secondary optical drive remove the plastic panel in the front bezel for the drive bay you want to use If there is a metal static shield installed in the drive bay remove the metal sta
11. Lenovo Solution Center 53 UEFI diagnostic program 53 Chapter 6 Using the Setup Utility program 55 Starting the Setup Utility program 55 Viewing and changing settings 55 Using passwords 55 Password considerations 56 Power On Password 56 Administrator Password 56 Hard Disk Password 56 Setting changing and deleting a password 56 Erasing lost or forgotten passwords clearing CMOS 57 Enabling or disabling a device 57 Selecting a startup device 57 Selecting a temporary startup device 58 Selecting or changing the startup device sequence 58 Enabling ErP LPS compliance mode and Deep Sx 58 Changing the BIOS settings before installing a new operating system 59 Exiting the Setup Utility program 59 Chapter 7 Configuring RAID 61 Configuring RAID with Intel RSTe 61 Installing SATA or SAS hard disk drives 61
12. Note the orientation of the new microprocessor Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket Then carefully lower the new microprocessor straight down into the microprocessor socket Note The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket Figure 50 Installing the microprocessor 118 ThinkStation D30 Hardware Maintenance Manual 12 Pivot the microprocessor retainer downward to close the retainer Figure 51 Closing the microprocessor retainer 13 Gently press down the small handle 1 and then push the handle inward to secure it Then gently press down the small handle 2 and push the handle inward to lock the microprocessor retainer into position and secure the new microprocessor in the socket Note There are two marks on the microprocessor retainer Ensure that you close the small handle marked with first and then close the small handle marked with Always follow the correct sequence when you close the small handles Figure 52 Securing the microprocessor in the socket 14 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 98 15 If you are instructed to return the old microprocessor follow all packaging instructions and use
13. Replacing the power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This document provides instructions on how to replace the power supply assembly CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components CAUTION Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the power supply assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove any locking device that secures the computer cover such as a padlock or an integrated cable lock 3 Remove the computer cover See Removing the computer cover on page 82 4 Place the computer on its side to gain easier access to the power supply 5 Disconnect the power supply assembly cables from the system board and the drives In some models you might need to disconnect the power supply assembly cables from the Peripheral Component Interconnect PCI cards 6 Remove the six screws that secure the power supply
14. See Locating parts on the system board on page 76 6 Follow this sequence to remove the four screws that secure each heat sink and fan assembly to the system board a Partially remove screw 1 then fully remove screw 2 and then fully remove screw 1 b Partially remove screw 3 then fully remove screw 4 and then fully remove screw 3 Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly Figure 26 Removing the heat sink and fan assembly 7 Lift the failing heat sink and fan assembly off the system board Notes a You might have to gently twist the heat sink and fan assembly to free it from the microprocessor b Do not touch the thermal grease while handling the heat sink and fan assembly 8 Position the two new heat sink and fan assemblies in a way that the fans are toward the rear of the computer Align the four screws on each heat sink and fan assembly with the holes on the system board Chapter 10 Replacing FRUs 99 9 Follow the following sequence to install the four screws to secure each new heat sink and fan assembly Do not over tighten the screws a Partially tighten screw 1 then fully tighten screw 2 and then fully tighten screw 1 b Partially tighten screw 3 then fully tighten screw 4 and then fully tighten screw 3 10 Connect the heat sink and fan assembly
15. dispositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimenta o s tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos de alimenta o das tomadas 3 Remova os cabos de sinal dos conectores 4 Remova todos os cabos dos dispositivos CUIDADO Ao substituir a bateria de l tio utilize apenas uma bateria com N mero de Pe a 45C1566 ou um tipo de bateria equivalente recomendado pelo Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas por um m dulo do mesmo tipo e do mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada ou descartada de maneira correta N o Jogue ou coloque na gua Aque a a mais de 100 C 212 F Conserte nem desmonte Descarte a bateria conforme requerido pelas leis ou regulamentos locais PRECAUCI N Quando produtos a laser como unidades de CD ROMs unidades de DVD ROM dispositivos de fibra tica ou transmissores estiverem instalados observe o seguinte N o remova as tampas A remo o das tampas de um produto a laser pode resultar em exposi o prejudicial radia o de laser N o existem pe as que podem ser consertadas no interior do dispositivo Chapter 2 Safety information 11 A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudi
16. on page 48 An option that was just installed does not work Symptom An option that was just installed does not work Action Verify that The option is designed for your computer You followed the installation instructions supplied with the option and the installation instructions provided with your computer and all option files such as device drivers if required are installed correctly You have not loosened other installed options or cables If the option is an adapter you have provided enough hardware resources for the adapter to function correctly See the documentation supplied with the adapter as well as the documentation for any other installed adapters to determine the resources required for each adapter If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 An option that previously worked does not work now Symptom An option that previously worked does not work now Actions Verify that all option hardware and cable connections are secure If the option comes with its own test instructions use those instructions to test the option If the failing option is a SCSI option verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cab
17. 124 Chapter 11 Additional service information 127 Security features 127 Hardware controlled passwords 127 Operating system password 127 Vital product data 127 BIOS levels 127 Updating flashing the BIOS 127 Updating flashing the BIOS from a disc 128 Updating flashing the BIOS from your operating system 129 Recovering from a POST BIOS update failure 129 Power management 129 Advanced configuration and power interface ACPI BIOS 130 Automatic Power On features 130 System memory speed 130 Appendix A Notices 133 Television output notice 134 European conformance CE mark 134 Trademarks 134 Index 135 ii ThinkStation D30 Hardware Maintenance Manual Chapter 1 About this manual This manual provides service and reference information for ThinkStation computers listed on the front cover This manual is intended only for trained service personnel who are familia
18. 2 Chapter 2 Safety information 21 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione del telefono e di comunicazione pu essere pericolosa Per evitare il rischio di scosse elettriche Non collegare o scollegare qualsiasi cavo oppure effettuare l installazione la manutenzione o la riconfigurazione del prodotto durante un temporale Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto Se possibile utilizzare solo una mano per collegare o scollegare i cavi di segnale Non accendere assolutamente apparecchiature in presenza di incendi perdite d acqua o danno strutturale Scollegare i cavi di alimentazione i sistemi di telecomunicazione le reti e il modem prima di aprire i coperchi del dispositivo salvo istruzioni contrarie relative alle procedure di installazione e configurazione Collegare e scollegare i cavi come descritto nella seguente tabella quando vengono effettuate operazioni di installazione spostamento o apertura dei coperchi di questo prodotto o delle unit collegate Per collegarsi Per scollegarsi 1 SPEGNERE le apparecchiature 2 Innanzitutto collegare tutti i cavi alle unit 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Acc
19. 2 ThinkStation D30 Hardware Maintenance Manual Chapter 2 Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer General safety Follow these rules to ensure general safety Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 lb or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it
20. 84 6 For some computer models you might need to remove the memory fan duct to get access to the memory slots To remove the memory fan duct disconnect the memory fan cable from the system board See Locating parts on the system board on page 76 7 Pull the fan duct tab outward and pivot the fan duct and then disengage the rear of the fan duct Note Not all computer models have the memory fan duct Figure 12 Removing the memory fan duct 8 Depending on whether you are installing or replacing a memory module do one of the following 90 ThinkStation D30 Hardware Maintenance Manual If you are replacing an old memory module open the retaining clips and gently pull the memory module out of the memory slot Figure 13 Removing a memory module If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module Figure 14 Opening the retaining clips Chapter 10 Replacing FRUs 91 9 Position the new memory module over the memory slot Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board Push the memory module straight down into the slot until the retaining clips close Figure 15 Installing a memory module 10 To install the memory fan duct secure the rear of the fan duct with the retaining clips of the memory slots and then pivot the fan duct downward until the fan duct snaps into position
21. Insert the new mSATA solid state drive into the mini PCI express card slot at an angle of about 20 degrees until it clicks into position Then carefully pivot the mSATA solid state drive downward until it snaps into position and is secured by the two tabs 1 88 ThinkStation D30 Hardware Maintenance Manual Note Do not touch the contact edge and circuit board of the mSATA solid state drive Figure 11 Installing an mSATA solid state drive 9 Reinstall any parts or reconnect any cables that you have removed 10 Reinstall the front fan assembly See Replacing the hard disk drive fan assembly on page 100 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to install or replace a memory module CAUTION Turn off the computer and wait three to five minutes to let the computer cool before installing or replacing a memory module Chapter 10 Replacing FRUs 89 Your computer has 16 slots for installing or replacing DDR3 ECC UDIMMs or DDR3 ECC RDIMMs When installing or replacing a memory module use the following guidelines Use either DDR3 ECC UDIMMs
22. Not all discs and hard disk drives are bootable 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu window displays release the F12 key 3 Select the desired startup device and press Enter The computer will start up from the device you selected Note Selecting a startup device from the Please select boot device window does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Startup 3 Select the devices for the Primary Startup Sequence the Automatic Startup Sequence the Error Startup Sequence and Manufacturing Boot Sequence Read the information displayed on the right side of the screen 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 59 Enabling ErP LPS compliance mode and Deep Sx Lenovo computers meet the eco design requirements of the ErP Lot 3 regulation For more information go to http www lenovo com ecodeclaration You can enable the ErP LPS compliance mode and Deep Sx through the Devices menu in the Setup Utility program to reduce the consumption of electricity when your computer is in standby
23. Optimize in the Optimize Drives window that is displayed to start a disk defragmentation process Insufficient memory Symptom Insufficient memory In general the more memory that is installed the better the Windows operating system runs Action Install additional memory For information about purchasing memory see Lenovo Support Web site on page 31 For step by step instructions on installing memory see Installing or replacing a memory module on page 89 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 Printer problems Symptom The printer does not work Actions Verify that 1 The printer is turned on and is online 2 Paper is loaded correctly 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved printer signal cables might cause unpredictable problems 1 Any device drivers and other software that came with the printer are correctly installed 2 You have assigned the printer port correctly in your operating system application program or BIOS settings For more information about BIOS settings see Chapter 6 Using the Setup Utility program on page 55 If the problem persists run the tests described in the documentation that comes with your print
24. System board 2 Diskette drive cable 3 Network adapter Intensity or color varies from left to right of characters and color bars 1 Display 2 Video adapter if present 3 System board No power or fan not running 1 See Power Supply Problems on page 67 2 Replace system board Non system disk or disk error type message with a known good diagnostic diskette 1 Diskette drive 2 System board 3 Diskette drive cable Other display symptoms not listed above including blank or illegible display 1 Display 2 System board Turn on indicator or hard disk drive in use light not on but computer works correctly 1 Power button LED assembly 2 System board 70 ThinkStation D30 Hardware Maintenance Manual Message Symptom FRU Action Printer problems 1 Printer 2 System board Program loads from the hard disk with a known good diagnostics diskette in the first 3 5 inch diskette drive 1 Run the Setup Utility program and check Startup sequence 2 Diskette drive 3 Diskette drive cable 4 System board 5 Power supply RPL computer cannot access programs from its own hard disk 1 If network administrator is using LCCM Hybrid RPL check startup sequence a First device network b Second device hard disk 2 Hard disk drive RPL computer does not RPL from server 1 Check startup sequence 2 Check the network adapter LED status Serial or parallel port device fa
25. Turn on the computer and all attached devices 8 Use the Setup Utility program to set the date time and any passwords See Chapter 6 Using the Setup Utility program on page 55 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to replace the heat sink and fan assembly 98 ThinkStation D30 Hardware Maintenance Manual CAUTION The heat sink and fan assembly might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To replace the heat sink and fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Lay the computer on its side for easier access to the system board 4 Locate the heat sink and fan assembly you want to replace Your computer have two heat sink and fan assemblies See Locating parts on the system board on page 76 5 Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board
26. and click Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed To check the amount of free space on the Windows 8 1 operating system do the following 1 Open File Explorer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed To free up disk space do any of the following Method 1 1 On the Windows 7 operating system click Start Computer On the Windows 8 operating system open File Explorer and click Computer On the Windows 8 1 operating system open File Explorer 2 Right click your C drive entry and then click Properties 3 Click Disk Cleanup 4 A list of unnecessary file categories is displayed Select each file category you want to delete and then click OK Method 2 1 Open Control Panel 2 Click Programs 3 Click Turn Windows features on or off 4 A list of optional Windows components is displayed Follow the instructions on the screen Method 3 1 On the Windows 7 operating system click Start Computer On the Windows 8 operating system open File Explorer and click Computer On the Windows 8 1 operating system open File Explorer 2 Right click your C drive entry and then click Properties 3 Click Disk Cleanup 4 Click Clean up system files 5 Click the More Options tab 6 In the Programs and Features area click the Clean up button 7 A list of i
27. and the brightness and contrast controls are set correctly The computer voltage matches the voltage available at the electrical outlet for your country or region If your computer has two monitor connectors be sure to use the connector on the graphics card The keyboard does not work Verify that The computer is turned on The keyboard is securely connected to a USB connector on the computer No keys are stuck The mouse does not work Verify that The computer is turned on The mouse is securely connected to a USB connector on the computer The mouse is clean Refer to Optical mouse on page 43 for further information Copyright Lenovo 2012 2014 35 Symptom Action The operating system does not start Verify that The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For more information see Selecting a startup device on page 57 The computer beeps multiple times before the operating system starts Verify that no keys are stuck Accessing Control Panel on the Windows 8 or Windows 8 1 operating system On the Windows operating system you can view and change computer settings through Control Panel To access Control Panel on the Windows 8 or Windows 8 1 operating system do one of the following From the desktop 1 Move the pointer to the top right or bottom right cor
28. as expected on page 51 When using a sort feature dates do not sort in the correct order Symptom When using a sort feature dates do not sort in the correct order Action Some software developed before the year 2000 used only the last two digits of a year to sort dates always assuming the first two digits were 19 Consequently these programs sort dates out of order Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web Software does not work as expected Symptom Software does not work as expected Actions Most software programs have built in help systems that provide instructions for most tasks If you are having difficulty performing a specific task within a software program refer to the help system for that program Help systems are typically accessible from a menu or button in the program and frequently from the F1 key If you are having difficulty with the Windows operating system or one of its components refer to the Windows help system It is accessible from the Windows Start menu To determine if problems are caused by newly installed software verify that Your computer has the minimum memory requirements needed to use the software See the information supplied with the software to verify memory requirements If you just installed an adapter or memory you might have a memory address conflict The
29. assistance see Lenovo Support Web site on page 31 No audio in DOS applications or games Symptom No audio in DOS applications or games 38 ThinkStation D30 Hardware Maintenance Manual Actions Make sure the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster emulation Refer to the documentation that comes with the application or game for instructions on setting sound card settings If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 CD problems Select your symptom from the following list An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive on page 39 A CD or DVD does not work on page 39 Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer on page 39 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Actions If you have multiple CD or DVD drives installed or a combination of CD and DVD drives try inserting the disc into the other drive In some cases only one of the drives is connected to the audio subsystem
30. be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Notes Ensure that you install the correct type of microprocessor option your computer supports When two microprocessors are installed both must be identical Chapter 10 Replacing FRUs 115 For E5 1600 series microprocessors the computer can support only one installed If you want to install two microprocessors into your computer use the E5 2600 series microprocessors Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic Your microprocessor socket and socket cover might look slightly different from the illustrations in this topic To replace a microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Place the computer on its side to gain easier access to the system board 4 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 98 5 Locate the correct microprocessor socket on the system board See Replacing the system board on page 119 6 Open the small handle 2 by gently pressing
31. click Hardware and Sound Adjust screen resolution Advanced Settings Then click the Monitor tab and select a new refresh rate On the Windows 8 or Windows 8 1 operating system do the following 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not be using the correct driver or the driver is not enabled To update the driver right click the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex ensure that the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software The adapter stops working for no apparent reason Symptom The adapter stops working for no apparent reason Action The network driver files may be corrupt or missing Update the driver by referring to the Solution description for the procedure to make sure that the correct device driver is installed The Wak
32. down the small handle and then pulling the small handle a little bit outward to release it from the secured position Then open the other small handle 1 by following the same instructions Ensure that the small handles are in the fully open position Figure 46 Opening the handles 7 Gently press down the small handle 2 to open the microprocessor retainer Pivot the retainer upward until it is in the fully open position 116 ThinkStation D30 Hardware Maintenance Manual Figure 47 Opening the microprocessor retainer 8 Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket Place the old microprocessor on a static protective surface Notes Do not touch the gold contacts on the bottom of the microprocessor Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 48 Removing the microprocessor 9 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the computer Then remove the new microprocessor from the package Chapter 10 Replacing FRUs 117 10 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor Do not touch the pins on the microprocessor socket or the gold contacts on the bottom of the new microprocessor Figure 49 Do not touch the pins 11
33. internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so on When installing or replacing an internal drive it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Installing or replacing hardware on page 81 for instructions on how to install or replace internal drives for your computer Figure 5 Drive bay locations on page 79 shows the locations of the drive bays Figure 5 Drive bay locations 1 Optical drive bays 1 to 3 with optical drives installed in some models 2 Card reader drive bay 3 mSATA solid state drive bay with an mSATA solid state drive installed in some models 4 Hard disk drive bays 1 to 5 with hard disk drives installed Chapter 9 Locations 79 80 ThinkStation D30 Hardware Maintenance Manual Chapter 10 Replacing FRUs This chapter provides information about the FRU replacement instructions Important Be sure to read and understand Chapter 2 Safety information on page 3 before replacing any FRU These precautions and guidelines will help you work safely Note FRU replacements are to be done only
34. rence identique exclusivement r f rence 45C1566 ou suivre les instructions du fabricant qui en d finit les quivalences Si votre syst me est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et peut exploser en cas de mauvaise utilisation de mauvaise manipulation ou de mise au rebut inappropri e Ne pas la jeter l eau l exposer des temp ratures sup rieures 100 C chercher la r parer ou la d monter Ne pas mettre la pile la poubelle Pour la mise au rebut se reporter la r glementation en vigueur 16 ThinkStation D30 Hardware Maintenance Manual ATTENTION Si des produits laser tels que des unit s de CD ROM de DVD ROM des unit s fibres optiques ou des metteurs sont install s prenez connaissance des informations suivantes Ne retirez pas le carter En ouvrant l unit de CD ROM ou de DVD ROM vous vous exposez au rayonnement dangereux du laser Aucune pi ce de l unit n est r parable Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent manuel DANGER Certains produits laser contiennent une diode laser int gr e de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque l
35. service information This chapter provides additional information that the service representative might find helpful Security features Security features in this section include the following Passwords Vital Product Data Management Information Format MIF Hardware controlled passwords Hardware controlled passwords are set using the Setup Utility program For more information about passwords see Using passwords on page 55 Operating system password An operating system password is very similar to a power on password and denies access to the computer by an unauthorized user when the password is activated The computer is unusable until the password is entered and recognized by the computer Vital product data Each computer has a unique Vital Product Data VPD code stored in the nonvolatile memory on the system board After you replace the system board the VPD must be updated To update the VPD see Updating flashing the BIOS on page 127 BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the computer and where to obtain the latest level of BIOS To determine the current Level of BIOS Start the Setup Utility program Sources for obtaining the latest level BIOS available 1 Lenovo support web site http www le
36. speaker is only available on some models To replace the internal speaker do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Locate the internal speaker connector and disconnect the internal speaker cable form the system board See Locating parts on the system board on page 76 4 Press the tab 3 inward and slide the internal speaker 1 upward to completely remove it from the chassis Figure 38 Removing the internal speaker 5 Position the new internal speaker to insert the two tabs 2 into the corresponding holes in the chassis and then push downward the internal speaker until it is secured in place 6 Connect the internal speaker cable to the system board See Locating parts on the system board on page 76 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Installing or replacing the microprocessor This topic provides instructions on how to install or replace the microprocessor 110 ThinkStation D30 Hardware Maintenance Manual Installing the second microprocessor Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This topic provides instruc
37. your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safety notices in this section are provided in the following languages English Arabic Brazilian Portuguese Chinese simplified Chinese traditional French German Hebrew Italian Korean Spanish DANGER Electrical current from power telephone and communication cables is hazardous To avoid
38. 0 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Software overview The computer comes with a preinstalled operating system and several software programs provided by Lenovo Copyright Lenovo 2012 2014 29 Accessing Lenovo programs on the Windows 7 operating system You can access Lenovo programs on the Windows 7 operating system through Windows Search or from Control Panel The icon name displayed in the search result or Control Panel might be different from the program name You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table Note If you do not find the program you need open the Lenovo ThinkVantage Tools program to find the dimmed icon for the program Then double click the icon to install the program To access Lenovo programs through Windows Search do the following 1 Click the Start button and then type the program name or the icon name into the search box 2 Locate the program by the program name or the icon name and then click the program to launch it To access Lenovo programs from Control Panel do the following Note Some Lenovo programs might not be displayed in Control Panel To find these programs use Windows Search 1 Click Start Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Locate the program by the icon name a
39. Configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility 62 Quick RAID setup using the LSI MegaRAID BIOS configuration utility 63 Installing SATA or SAS hard disk drives 64 Entering the LSI MegaRAID BIOS configuration utility 65 Creating RAID volumes using the LSI MegaRAID BIOS configuration utility 65 Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility 66 Setting the hot spare hard disk drive 66 Chapter 8 Symptom to FRU Index 67 Hard disk drive boot error 67 Power Supply Problems 67 Beep symptoms 67 POST error codes 68 Miscellaneous error messages 69 Undetermined problems 71 Copyright Lenovo 2012 2014 i Chapter 9 Locations 73 Locating connectors controls and indicators on the front of your computer 73 Locating connectors on the rear of your computer 74 Locating major FRUs and CRUs 74 Looking up FRU information 76 Locating parts on the system board
40. E5 1620V2 E5 2660V2 1866 MHz Intel Xeon E5 2640V2 E5 2630V2 E5 2620V2 Intel Xeon E5 2650L E5 2630L Intel Xeon E5 1607V2 1600 MHz 1 5 V Intel Xeon E5 2609V2 E5 2603V2 1333 MHz Table 8 DIMM type and speed PC3 15000 DIMM operating voltage Microprocessor model Memory frequency 1 5 V Intel Xeon E5 1680V2 1866 MHz 132 ThinkStation D30 Hardware Maintenance Manual Appendix A Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WI
41. IMM type and speed PC3 12800R DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5 2603 E5 2609 1066 MHz 1 35 V Intel Xeon E5 2620 E5 2630 2630L E5 2637 E5 2640 E5 2643 E5 2650 2650L E5 2660 E5 2665 E5 2667 E5 2670 E5 2680 E5 2685 E5 2690 1333 MHz Intel Xeon E5 1603 E5 2603 E5 2609 1066 MHz Intel Xeon E5 2620 E5 2630 2630L E5 2640 E5 2667 1333 MHz 1 5 V E5 2637 E5 2643 E5 2650 2650L E5 2660 E5 2665 E5 2670 E5 2680 E5 2685 E5 2690 1600 MHz Table 6 DIMM type and speed PC3 14900E DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5 2690V2 E5 2680V2 E5 2670V2 E5 2660 E5 2650V2 Intel Xeon E5 2697V2 E5 2695V2 E5 2687V2 E5 2667V2 E5 2643V2 E5 2637V2 Intel Xeon E5 1660V2 E5 1650V2 E5 1620V2 E5 2660V2 1866 MHz Intel Xeon E5 2640V2 E5 2630V2 E5 2620V2 Intel Xeon E5 2650L E5 2630L Intel Xeon E5 1607V2 1600 MHz 1 5 V Chapter 11 Additional service information 131 Table 6 DIMM type and speed PC3 14900E continued DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5 2609V2 E5 2603V2 1333 MHz Table 7 DIMM type and speed PC3 14900R DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5 2690V2 E5 2680V2 E5 2670V2 E5 2660 E5 2650V2 Intel Xeon E5 2697V2 E5 2695V2 E5 2687V2 E5 2667V2 E5 2643V2 E5 2637V2 Intel Xeon E5 1660V2 E5 1650V2
42. ON Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To remove the computer cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 73 and Locating connectors on the rear of your computer on page 74 4 Remove any locking device that secures the computer cover such as a padlock or an integrated cable lock 82 ThinkStation D30 Hardware Maintenance Manual 5 Disengage the cover latch 1 and remove the cover Place the cover on a flat surface Figure 6 Removing the computer cover Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 Chapter 10 Replacing FRUs 83 3 Remove the front bezel by releasing the two plastic tab
43. THOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publicatio
44. ThinkStation D30 Hardware Maintenance Manual Machine Types 4353 and 4354 Note Before using this information and the product it supports be sure to read and understand the Chapter 2 Safety information on page 3 and Appendix A Notices on page 133 Sixth Edition June 2014 Copyright Lenovo 2012 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Chapter 1 About this manual 1 Important Safety Information 1 Chapter 2 Safety information 3 General safety 3 Electrical safety 3 Safety inspection guide 5 Handling electrostatic discharge sensitive devices 5 Grounding requirements 6 Safety notices multi lingual translations 6 Chapter 3 General information 29 Specifications 29 Software overview 29 Accessing Lenovo programs on the Windows 7 operating system 30 Accessing Lenovo programs on the Windows 8 o
45. a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet 6 ThinkStation D30 Hardware Maintenance Manual Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following tables when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors 4 Remove all cables from devices CAUTION When replacing the lithium battery use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it onl
46. and power cables to the SAS to SATA conversion adapter before you connect them to the hard disk drive Figure 34 Connecting SAS cables to SAS to SATA conversion adapter 106 ThinkStation D30 Hardware Maintenance Manual What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Installing or replacing a hard disk drive enablement module Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to install or replace a hard disk drive enablement module To install or replace a hard disk drive enablement module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Lift to open the PCI card retainer See Figure 8 Opening the PCI card retainer on page 85 4 Remove the hard disk drive fan assembly See Replacing the hard disk drive fan assembly on page 100 5 Locate the hard disk drive enablement module See Locating parts on the system board on page 76 6 If you are replacing the hard disk drive enablement module press the plastic tabs together and then lift the hard disk drive enablement module upward to remove it from th
47. any packaging materials that are supplied to you for shipping 16 To complete the replacement go to Completing the parts replacement on page 124 Replacing the system board Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to replace the system board Chapter 10 Replacing FRUs 119 CAUTION The heat sink and microprocessor might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Note Before replacing the system board make sure you have a retention module for the new system board To replace the system board do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Place the computer on its side to gain easier access to the system board 4 Remove all memory modules and PCI cards that are currently installed See Installing or replacing a memory module on page 89 and Installing or replacing a PCI card on page 84 5 Remove the hard disk drive fan assembly See Replacing the hard disk drive fan assembly on page 100 6 Remove the hard disk drive ena
48. ar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 Make sure your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key Note If a Power On Password or an Administrator Password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords on page 55 When the POST detects that the hard disk drive has been removed from your computer or the memory module size has decreased an error message will be displayed when you start the computer and you will be prompted to do one of the following Press F1 to enter the Setup Utility program Note After you enter the Setup Utility program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on page 55 Then follow the instructions on the screen You can use either the keyboard or the mouse to navigate through BIOS menu choices The keys used to perform various ta
49. as shown in the following illustration Chapter 10 Replacing FRUs 123 Figure 57 Removing six screws that secure the power supply assembly 7 Slide the power supply assembly toward the front of the computer and then lift it out of the chassis 8 Install the new power supply assembly into the chassis and make sure the screw holes in the new power supply assembly align with those in the chassis 9 Install the six screws that secure the new power supply assembly in place 10 Connect the power supply assembly cables to the system board and all drives In some models you might need to connect the power supply assembly cables to the PCI cards 11 Return the computer to its original position 12 To complete the installation or replacement go to Completing the parts replacement on page 124 Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 6 Using the Setup Utility program on page 55 To reinstall the computer cover and reconnect cables to your computer do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating major FRUs and CRUs on page 74 for the locations of var
50. assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions Machine type and model Processor or hard disk drive upgrades Failure symptom Do diagnostics indicate a failure What when where single or multiple systems Is the failure repeatable Has this configuration ever worked Copyright Lenovo 2012 2014 33 If it has been working what changes were made prior to it failing Is this the original reported failure Diagnostics version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level Notes To eliminate confusion identical systems are considered identical only if they 1 Are the exact machine type and models 2 Have the same BIOS level 3 Have the same adapters attachments in the same locations 4 Have the same address jumpers terminators cabling 5 Have the same software versions and levels 6 Have the same diagnostic diskettes version 7 Have the same configuration options set in the system 8 Have the same setup for operating system controlled files Comparing the configuration and software set up between working and non working systems will often lead to problem resolution 34 ThinkStation D30 Hardware Maint
51. ated by pauses intervals without sound during POST Copyright Lenovo 2012 2014 67 The following tables describes beep symptoms Beep Symptom FRU Action 2 short beeps CMOS setting error Perform the following actions in order 1 Start the Setup Utility program and press F10 to save and exit See Chapter 6 Using the Setup Utility program on page 55 2 Start the Setup Utility program and press F9 to load defaults and then press F10 to save and exit 3 Perform a Boot block recovery See Recovering from a POST BIOS update failure on page 129 1 long and 2 short beeps Monitor or video adapter card error Perform the following actions in order 1 Make sure the monitor is properly connected to the computer 2 Replace the video adapter card if present 3 Replace the system board 1 long and 3 short beeps Keyboard error Perform the following actions in order 1 Make sure the keyboard is properly connected to the keyboard connector 2 Replace the keyboard 3 Replace the system board 1 long and 9 short beeps BIOS ROM error Perform the following actions in order 1 Start the Setup Utility program and press F9 to load defaults and then press F10 to Save and exit See Chapter 6 Using the Setup Utility program on page 55 2 Perform a Boot block recovery See Recovering from a POST BIOS update failure on page 129 3 Replace the system board 1 3 3 1 short beeps DRAM memory e
52. ation D30 Hardware Maintenance Manual ber 100 C erhitzen reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten ACHTUNG Bei der Installation von Laserger ten wie CD ROM Laufwerken DVD aufwerken Einheiten mit Lichtwellenleitertechnik oder Sendern Folgendes beachten Die Abdeckungen nicht entfernen Durch Entfernen der Abdeckungen des Laserger ts k nnen gef hrliche Laserstrahlungen freigesetzt werden Das Ger t enth lt keine zu wartenden Teile Werden Steuerelemente Einstellungen oder Durchf hrungen von Prozeduren anders als hier angegeben verwendet kann gef hrliche Laserstrahlung auftreten VORSICHT Einige Laserger te enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei ge ffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden 18 kg 32 kg 55 kg ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten ACHTUNG Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung f r die Einheit nicht unterbrochen Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein Um die Stromversorgung f r die Einheit vollst ndig zu unterbrechen m ssen alle zum Ger t f hrenden Netzkabel vom Netz getrennt werden Chapter 2 Safety information 19 1 2 20 ThinkStation D30 Hardware Maintenance Manual 1
53. bber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units If an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid 4 ThinkStation D30 Hardware Maintenance Manual Safety inspection
54. bidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de se al Chapter 2 Safety information 25 No encienda nunca un equipo cuando hay se ales de fuego agua o da os estructurales Desconecte los cables de alimentaci n los sistemas de telecomunicaciones las redes y los m dems conectados antes de abrir las cubiertas de los dispositivos a menos que se indique lo contrario en los procedimientos de instalaci n y configuraci n Conecte y desconecte los cables como se describe en la tabla siguiente cuando instale mueva o abra las cubiertas de este producto o de los dispositivos conectados Para conectar Para desconectar 1 AP GUELO todo 2 En primer lugar conecte todos los cables a los dispositivos 3 Conecte los cables de se al a los conectores 4 Enchufe los cables de alimentaci n a las tomas de corriente 5 Encienda el dispositivo 1 AP GUELO todo 2 En primer lugar desenchufe los cables de alimentaci n de las tomas de corriente 3 Desconecte los cables de se al de los conectores 4 Desconecte todos los cables de los dispositivos PRECAUCI N Cuando sustituya una bater a de litio utilice solamente una bater a n mero de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un m dulo que contiene una bater a de litio reempl celo s lo con el mismo tipo de m dulo del mism
55. blement module if it is installed See Installing or replacing a hard disk drive enablement module on page 107 7 Remove the heat sink and fan assembly from the failing system board See Replacing the heat sink and fan assembly on page 98 8 Remove the microprocessor s from the failing system board See Replacing a microprocessor on page 115 9 Remove the battery from the failing system board See Replacing the battery on page 97 10 Note the location of all cable connections on the system board and disconnect all cables See Locating parts on the system board on page 76 11 Remove the ten screws that secure the system board to the chassis by following the sequence from 1 to 10 120 ThinkStation D30 Hardware Maintenance Manual Figure 53 Removing the ten screws that secure the system board to the chassis 12 Carefully lift the failing system board out of the chassis 13 Position the new system board into the chassis so that the screw holes in the new system board are aligned with those in the chassis Install the ten screws that secure the system board to the chassis by following the sequence from 10 to 1 14 Remove the microprocessor socket cover s from the new system board 15 Install the memory modules PCI cards battery microprocessor heat sink and fan assembly hard disk drive enablement module if applicable and the hard disk drive fan assembly that you removed from the failing s
56. by trained service technicians Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle parts and other computer components take these precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Always handle parts and other computer components carefully Handle PCI cards memory modules system boards and microprocessors by the edges Never touch any exposed circuitry Prevent others from touching the parts and other computer components Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body When possible remove the new part from the static protective packaging and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provid
57. c Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically Serial Port A Ring Detect With this feature set to Enabled and an external modem connected to serial port COM1 the computer will turn on automatically when a ring is detected on the modem PCI Modem Ring Detect With this feature set to Enabled the computer will turn on automatically when a ring is detected on the internal modem PCI Wake Up This feature allows PCI cards that support this capability to wake the system Wake Up on Alarm You can specify a date and time at which the computer will be turned on automatically This can be either a single event or a daily event Wake on LAN If the computer has a properly configured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network management software you can use the Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it receives a specific signal from another computer on the local area network LAN To enable the Wake on LAN function or the Wake Up on Alarm function on the Windows 8 or Windows 8 1 operating system do the following 1 Open Control Panel 2 Click Hardware and Sound Power Options 3 In the left panel do one of the following For Windows 8 Click Choose what the power buttons do For Windows 8 1 Click Choose what the p
58. c purposes For more information about the Lenovo Solution Center program see Lenovo Solution Center on page 53 52 ThinkStation D30 Hardware Maintenance Manual 2 If you are unable to isolate and repair the problem yourself after running the diagnostic program save and print the log files created by the diagnostic program You will need the log files when you speak to a Lenovo technical support representative Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes The Lenovo Solution Center program can be downloaded from http www lenovo com diags If you are using a Windows operating system other than Windows 7 Windows 8 or Windows 8 1 go to http www lenovo com diags for the latest information on diagnostics for your computer To run the Lenovo Solution Center program see Software overview on page 29 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative UEFI diagnostic program A UEFI diagnostic program is preinstalled on
59. cables to the microprocessor fan connectors on the system board See Locating parts on the system board on page 76 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Replacing the hard disk drive fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to replace the hard disk drive fan assembly To replace the hard disk drive fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Disconnect the hard disk drive fan assembly cable from the system board See Locating parts on the system board on page 76 4 Remove any parts that might prevent your access to the hard disk drive fan assembly Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the hard disk drive fan assembly See Installing or replacing a PCI card on page 84 100 ThinkStation D30 Hardware Maintenance Manual 5 Press the tab and then pivot the hard disk drive fan outward to remove it from the chassis Figure 27 Removing the hard disk drive fan assembly 6 Posi
60. card if installed Chapter 8 Symptom to FRU Index 69 Message Symptom FRU Action Computer will not RPL from server 1 Ensure that network is in startup sequence as first device or first device after diskette 2 Ensure that network adapter is enabled for RPL 3 Network adapter Advise network administrator of new MAC address Computer will not perform a Wake On LAN if applicable 1 Check power supply and signal cable connections to network adapter 2 Ensure that the operating system settings are set to enable Wake on LAN 3 Ensure Wake On LAN feature is enabled in Setup Configuration see Starting the Setup Utility program on page 55 4 Ensure network administrator is using correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address 7 Replace system board Dead computer See Power Supply Problems on page 67 1 Power supply 2 System board Diskette drive in use light remains on or does not light when drive is active 1 Diskette drive 2 System board 3 Diskette drive cable Blank screen except for flashing cursor 1 System board 2 Primary hard disk drive 3 Hard disk drive cable Incorrect memory size during POST 1 Run the memory tests 2 Memory module 3 System board Insert a Diskette icon appears with a known good diagnostics diskette in the first 3 5 inch diskette drive 1
61. ces information is available in the ThinkStation Safety Warranty and Setup Guide that came with your computer Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery ThinkStation ThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies Intel and Intel Xeon are trademarks of Intel Corporation in the United States other countries or both DisplayPort and mini DisplayPort are Trademarks of the Video Electronics Standards Association Linux is a trademark of Linus Torvalds in the United States other countries or both Other company product or service names may be trademarks or service marks of others 134 ThinkStation D30 Hardware Maintenance Manual Index A Administrator password 56 B basic troubleshooting 35 battery replacing 97 123 BIOS settings changing 59 boot block recovery 129 C card reader replacing 95 changing password 56 startup device sequence 58 cleaning an optical mouse 43 CMOS clearing 57 components internal 74 computer cover removing 82 computer cover reinstalling 124 connectors rear 74 connectors controls indicators front 73 considerations passwords 56 CRU returning defective 124 CRUs Customer Replacable Units returning defective 74 D deleting a password 56 device drivers 125 devices handl
62. cial radia o PERIGO Alguns produtos a laser cont m diodo de laser integrado da Classe 3A ou da Classe 3B Observe o seguinte Radia o a laser quando aberto N o olhe diretamente para o feixe a olho nu ou com instrumentos pticos e evite exposi o direta ao feixe 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CUIDADO Utilize procedimentos de seguran a para levantar equipamentos CUIDADO O bot o de controle de alimenta o do dispositivo e o bot o para ligar desligar da fonte de alimenta o n o desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimenta o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimenta o estejam desconectados da fonte de alimenta o 1 2 12 ThinkStation D30 Hardware Maintenance Manual Chapter 2 Safety information 13 1 2 14 ThinkStation D30 Hardware Maintenance Manual 1 2 Chapter 2 Safety information 15 DANGER Le courant lectrique provenant de l alimentation du t l phone et des c bles de transmission peut pr senter un danger Pour viter tout risque de choc lectrique Ne manipulez aucun c ble et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage Branchez tous les cordons d alimentation sur un socle de prise de courant correctement c bl et mis la
63. cords for the computer and monitor to electrical outlets See Completing the parts replacement on page 124 8 Turn on the computer and then insert the POST and BIOS update flash update disc into the optical drive Wait a few minutes Then the recovery session begins The recovery session will take two to three minutes During this time a warning message will be displayed and no action is needed from you 9 After the recovery session is completed there will be no video and your computer will automatically turn off 10 Repeat step 1 through step 4 11 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 12 Reconnect any cables that were disconnected and reinstall the PCI card if removed 13 Reinstall the computer cover and reconnect any cables that were disconnected 14 Turn on the computer to restart the operating system Power management Power management reduces the power consumption of certain components of the computer such as the system power supply processor hard disk drives and some monitors Chapter 11 Additional service information 129 Advanced configuration and power interface ACPI BIOS Being an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automati
64. d disk drive controller or the drive Make sure the hard disk drive is correctly installed If no hard disk drives are installed make sure the hard disk drive selection in Setup is set to NONE Keyboard error or no keyboard present Cannot initialize the keyboard Make sure the keyboard is properly connected to the computer and that no keys are held pressed during POST To purposely configure the computer without a keyboard set the error halt condition in Setup to HALT ON ALL BUT KEYBOARD The BIOS then ignores the missing keyboard during POST Memory Test This message displays during a full memory test counting down the memory areas being tested Memory test fail If POST detects an error during memory testing additional information appears This information gives specifics about the type and location of the memory error Press TAB to show POST screen Pressing the TAB key permits the user to toggle between the default POST display screen and a custom POST display screen Error Non System disk or disk error Replace and press any key when ready The BIOS was unable to find a suitable boot device Make sure the boot drive is properly connected to the computer Make sure you have bootable media Miscellaneous error messages Message Symptom FRU Action Changing display colors Display Monitor Computer will not turn off See Power Supply Problems on page 67 1 Power button 2 System board 3 Riser
65. d of 1000 Mbps the connection fails or errors occur on page 47 If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps on page 47 Your computer cannot connect to the network Symptom Your computer cannot connect to the network Actions Ensure that The cable is installed properly The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable The cable is installed properly You are using the correct device driver On the Windows 7 operating system do the following 1 Click Start Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not be using the correct driver or the driver is not enabled To update the driver right click the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen 46 ThinkStation D30 Hardware Maintenance Manual On the Windows 8 or Windows 8 1 operating system open Control Panel and
66. device on page 57 If you are using RAID ensure that you have configured the hard disk drives correctly Refer to Chapter 7 Configuring RAID on page 61 Note In rare cases the hard disk drive with the operating system might get corrupted or damaged In such cases you might need to replace the hard disk drive Refer to Installing or replacing a hard disk drive on page 103 Additionally you might need to recover the data on the hard disk drive or restore the hard disk drive to the factory default state Refer to the Using the Rescue and Recovery workspace section in User Guide for more information If these actions do not correct the problem run the diagnostic program Lenovo Solution Center See Lenovo Solution Center on page 53 If you need technical assistance see Lenovo Support Web site on page 31 Keyboard mouse or pointing device problems Select your symptom from the following list All or some keys on the keyboard do not work on page 42 The mouse or pointing device does not work on page 43 The pointer on the screen does not move smoothly with the mouse on page 43 The wireless keyboard does not work on page 44 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actions Verify that the keyboard cable is securely connected to the correct connector on the computer If you are using an Enha
67. e F12 6 From the Startup Device Menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins 7 When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y and then type in the serial number and press Enter 8 When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y and then type in the machine type and model and press Enter 9 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive 10 Restart your computer and start the Setup Utility program See Starting the Setup Utility program on page 55 11 From the Setup Utility program main menu select Exit OS Optimized Default Enabled 12 Select Yes in the window displayed and press Enter to confirm your selection 13 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 59 To update flash the BIOS from a disc on other operating systems do the following 1 Turn off your computer 2 Repeatedly press and release F12 when turning on the computer When the Startup Device Menu window opens release F12 3 Fr
68. e carter est ouvert Evitez toute expositiondirecte au rayon laser Evitez de regarder fixement le faisceau ou del observer l aide d instruments optiques 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs ATTENTION Soulevez la machine avec pr caution ATTENTION L interrupteur de contr le d alimentation de l unit et l interrupteur dubloc d alimentation ne coupent pas le courant lectrique alimentantl unit En outre le syst me peut tre quip de plusieurs cordonsd alimentation Pour mettre l unit hors tension vous devez d connectertous les cordons de la source d alimentation Chapter 2 Safety information 17 1 2 VORSICHT An Netz Telefon und Datenleitungen k nnen gef hrliche Spannungen anliegen Aus Sicherheitsgr nden Bei Gewitter an diesem Ger t keine Kabel anschlie en oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlie en Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en Die Signalkabel nach M glichkeit einh ndig anschlie en oder l sen um einen Stromschlag durch Ber hren von Oberfl chen mit unterschiedlichem elektrischem Potenzial zu vermeiden Ger te niemals einschalten wenn Hinweise auf Feuer Wasser oder Geb udesch den vorliegen
69. e on LAN feature is not working Symptom The Wake on LAN WOL feature is not working Actions Make sure that WOL is enabled in the BIOS Setup Utility program If it is check with your LAN administrator for the necessary settings If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Symptom If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Actions Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Symptom If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Actions Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper Chapter 5 Troubleshooting and diagnostics 47 Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information Select your symptom from the following list An option that was just installed does not work on page 48 An option that previously worked does not work now
70. e responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive Notes After you set a Hard Disk Password your data on the hard disk drive is protected even if the hard disk drive is removed from one computer and installed in another If the Hard Disk Password is forgotten there is no way to reset the password or recover data from the hard disk drive Setting changing and deleting a password To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Security 3 Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password 4 Follow the i
71. e system board Figure 35 Removing the hard disk drive enablement module Chapter 10 Replacing FRUs 107 7 To install a new hard disk drive enablement module align the hole in the hard disk drive enablement module with the plastic standoff on the system board and then position the hard disk drive module over the corresponding connector on the system board Figure 36 Installing a new hard disk drive enablement module 8 Reinstall the hard disk drive fan assembly and close the PCI card retainer See Replacing the hard disk drive fan assembly on page 100 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to replace the front audio and USB assembly To replace the front audio and USB assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Remove the front bezel See Removing and reinstalling the front bezel on page 83 108 ThinkStation D30 Hardware Maintenance Manual 4 Locate the front audio and USB asse
72. e the computer cover See Removing the computer cover on page 82 3 Locate the hard disk drive See Locating internal drives on page 79 4 Disconnect the signal cable and the power cable from the hard disk drive 5 Pull the bracket handle out to remove the hard disk drive from the chassis Figure 30 Removing the hard disk drive 6 Flex the sides of the bracket to remove the hard disk drive from the bracket 104 ThinkStation D30 Hardware Maintenance Manual 7 To install a new hard disk drive into the bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the corresponding holes in the hard disk drive Do not touch the circuit board 5 on the bottom of the hard disk drive Figure 31 Installing the hard disk drive into the bracket Note If you are replacing or installing a 2 5 inch hard disk drive you need to install it into a 2 5 to 3 5 inch converter bracket Then install the 2 5 inch hard disk drive with the converter bracket into the 3 5 inch hard disk drive bracket Figure 32 Installing 2 5 inch to 3 5 inch converter bracket before installing the outer bracket 8 Slide the new hard disk drive into the drive cage until it snaps into position Chapter 10 Replacing FRUs 105 Figure 33 Installing the hard disk drive 9 Connect the signal cable and the power cable to the new hard disk drive Note If you are installing SAS hard disk drives you must connect the signal cables
73. ect to either the mouse serial or USB connector Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device Verify that the device drivers for the mouse or pointing device are installed correctly If you are using a USB keyboard or mouse verify that the USB connectors are enabled in the BIOS settings See Enabling or disabling a device on page 57 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 Optical mouse This section provides instructions on how to clean an optical mouse An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine chang
74. ed To create hard disk drive groups do the following a Select one or more hard disk drives for the group keep pressing Ctrl while selecting more than one hard disk drive b Click Add To Array to move the selected hard disk drives to Drive Groups c Click Accept DG to create the hard disk drive group d Repeat the above steps if you want to create more than one hard disk drive group 5 Click Next The Span Definition window is displayed Select the hard disk drive group that you want to add to a span and then click Add to SPAN Repeat this step until you have selected all the hard disk drive groups you want 6 Click Next The Virtual Drive Definition window is displayed Change the virtual hard disk drive options from the default settings listed on the screen to the settings you want Click Accept and then follow the instructions on the screen to customize your settings 7 Click Next and the Preview window is displayed 8 Verify your settings and then click Accept 9 Click Yes to save the configuration Chapter 7 Configuring RAID 65 Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to delete RAID volumes using the LSI MegaRAID BIOS configuration utility To delete RAID volumes using the LSI MegaRAID BIOS configuration utility do the following 1 Enter the LSI MegaRAID BIOS configuration utility See Entering the LSI MegaRAID BIOS configura
75. enance Manual Chapter 5 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs If your computer problem is not described here see Lenovo Support Web site on page 31 for additional troubleshooting resources Basic troubleshooting The following table provides information to help you troubleshoot your computer problems Note If you cannot correct the problem have the computer serviced For a list of service and support telephone numbers refer to the ThinkStation Safety Warranty and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http www lenovo com support phone Symptom Action The computer does not start when you press the power button Verify that The power cord is correctly connected to the rear of the computer and to a working electrical outlet If your computer has a secondary power button on the rear of the computer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is turned on
76. endere l unit 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazione dalla presa 3 Rimuovere i cavi di segnale dai connettori 4 Rimuovere tutti i cavi dalle unit ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo il Numero parte 45C1566 o un tipo di batteria equivalente consigliato dal produttore Se sul sistema presente un modulo che contiene una batteria al litio sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione La batteria contiene litio e pu esplodere se usata maneggiata o smaltita in modo non corretto Non Gettare o immergere la batteria nell acqua Riscaldarla ad una temperatura superiore ai 100 gradi C 212 gradi F Smontarla ricaricarla o tentare di ripararla Le batterie usate vanno smaltite in accordo alla normativa in vigore DPR 915 82 e successive disposizioni e disposizioni locali 22 ThinkStation D30 Hardware Maintenance Manual ATTENZIONE Quando vengono installati prodotti laser quali CD ROM unit DVD ROM unit a fibre ottiche o trasmittenti tener presente quanto segue Non rimuovere gli sportelli L apertura di un unit laser pu determinare l esposizione a radiazioni laser pericolose All interno dell unit non vi sono parti su cui effettuare l assistenza tecnica L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale posso
77. er If you cannot correct the problem have the computer serviced See Lenovo Support Web site on page 31 50 ThinkStation D30 Hardware Maintenance Manual Serial port problems Use this information to troubleshoot the serial port and devices attached to the serial port Symptom Serial port cannot be accessed Actions Make sure the serial cable is securely connected to the serial port on the computer and to the serial device If the serial device has its own power cord make sure it is attached to a properly grounded electrical outlet If the serial device has its own On Off switch make sure it is in the On position If the serial device has an Online switch make sure it is in the Online position If the serial device is a printer make sure paper is loaded correctly Verify that any software supplied with the serial device is correctly installed Refer to the documentation for the serial device option Make sure that the serial port adapter if you added one is properly installed and firmly seated If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 Software problems Select your symptom from the following list When using a sort feature dates do not sort in the correct order on page 51 Software does not work
78. es on page 61 Configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility on page 62 Installing SATA or SAS hard disk drives Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the following supported levels of RAID RAID Level 0 Striped disk array A RAID Level 0 hard disk drive group consisting of at least two hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB 64 KB or 128 KB Better performance without fault tolerance RAID Level 1 Mirrored disk array A RAID Level 1 hard disk drive group consisting of two hard disk drives Improved reading performance and 100 redundancy RAID Level 10 Striped and mirrored disk array a combination of RAID Level 0 and RAID Level 1 A RAID Level 10 hard disk drive group consisting of four hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB or 64 KB RAID Level 5 Block level striped disk array with distributed parity A RAID Level 5 hard disk drive group consisting of at least three hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB or 64 KB Better performance and fault tolerance Ensure that one of the following hard disk drive enablement modules is installed in your computer If zero to four SATA hard disk drives or solid state drives are installed no hard disk drive enablement module is needed
79. es in the mouse position 5 Reconnect the mouse cable to the computer 6 Turn your computer back on The pointer on the screen does not move smoothly with the mouse Symptom The pointer on the screen does not move smoothly with the mouse Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse See Optical mouse on page 43 for instructions Chapter 5 Troubleshooting and diagnostics 43 The fingerprint reader does not work Symptom The fingerprint reader does not work Action The following could cause the fingerprint reader not to operate properly Not enrolling your fingerprint correctly Scratching the surface of the reader with a hard pointed object Scraping the surface of the reader with your nail or anything hard Using or touching the reader with a dirty finger The surface of your finger is very different from when you enrolled your fingerprint The wireless keyboard does not work Symptom The wireless keyboard does not work Action If the Transceiver Communications LED is on and the wireless Keyboard does not work restart your computer If restarting your computer does not solve the problem verify that the following conditions are met The batteries are properly installed The batteries still retain their current The wireless Keyboard is located less tha
80. es instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 Notes 1 Use only computer parts provided by Lenovo 2 When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors controls and indicators on the front of your Copyright Lenovo 2012 2014 81 computer on page 73 and Locating connectors on the rear of your computer on page 74 to identify the required connector Then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to remove the computer cover CAUTI
81. following 1 During the computer startup follow the instructions on the screen 2 Press Ctrl H to enter the CONTROLLER SELECTION window 3 Select the controller you want to configure and then click Start to enter the LSI MegaRAID BIOS configuration utility Creating RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to create RAID volumes using the LSI MegaRAID BIOS configuration utility To create RAID volumes using the LSI MegaRAID BIOS configuration utility do the following 1 Click Configuration Wizard on the WebBIOS main screen to enter the Choosing the Configuration Type window 2 Press the up and down arrow keys to select one of the three configuration types Clear Configuration Clear the existing configuration New Configuration Clear the existing configuration and create new configuration Add Configuration Retain the existing storage configuration and add new hard disk drives The new configuration will not cause any data loss 3 Select Add Configuration and then click Next The following two options are displayed in the Configuration Method window Manual Configuration Manually create hard disk drive groups and virtual hard disk drives and set parameters Automatic Configuration Automatically create an optimal RAID configuration 4 Select Manual Configuration and then click Next The Drive Group Definition window is display
82. guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type a
83. h the handle inward to secure it Then gently press down the small handle 2 and push the handle inward to lock the microprocessor retainer into position and secure the new microprocessor in the socket Note There are two marks on the microprocessor retainer Ensure that you close the small handle marked with first and then close the small handle marked with Always follow the correct sequence when you close the small handles Figure 45 Securing the microprocessor in the socket 13 Install the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 98 What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 124 Replacing a microprocessor Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to replace a microprocessor Depending on the model your computer might come with one or two microprocessors For computer models with one microprocessor the microprocessor is installed in the microprocessor socket 1 and the microprocessor socket 2 is protected by a plastic socket cover You can purchase a microprocessor option kit from Lenovo and install the second microprocessor to expand computer capabilities CAUTION The heat sink and microprocessor might
84. he BIOS related links d Click the BIOS update link 3 Click the TXT file that contains the instructions for updating flashing the BIOS from your operating system 4 Print these instructions This is very important because these instructions will not be displayed on the screen after the download begins 5 Follow the printed instructions to download extract and install the update Recovering from a POST BIOS update failure If the power to your computer is interrupted while the POST and BIOS is being updated your computer might not restart correctly If this happens perform the following procedure to recover from the POST and BIOS update failure This procedure is commonly called Boot block Recovery 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 76 4 Remove any cables that impede access to the Clear CMOS Recovery jumper 5 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 6 Reconnect any cables that were disconnected and reinstall the PCI card if removed 7 Reinstall the computer cover and reconnect the power
85. hen pivoting it out Figure 8 Opening the PCI card retainer 4 Depending on whether you are installing or replacing a PCI card do one of the following If you are installing a PCI card remove the appropriate metal card slot cover If you are replacing an old PCI card grasp the old card that is currently installed and gently pull it out of the card slot Chapter 10 Replacing FRUs 85 Figure 9 Removing a PCI card Notes a The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot 86 ThinkStation D30 Hardware Maintenance Manual b If the card is held in place by a retaining latch press the card retaining latch 1 as shown to disengage the latch Grasp the card and gently pull it out of the card slot 5 Remove the new PCI card from its static protective package 6 Install the new card into the appropriate card slot on the system board See Locating parts on the system board on page 76 7 Pivot the PCI card latch to the closed position to secure the PCI card What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Installing or replacing an mSATA solid state drive Attention Do not open your computer or attempt any repair before reading and understanding the Importa
86. ilure system board port 1 External device self test OK 2 External device 3 Cable 4 System board Serial or parallel port device failure adapter port 1 External device self test OK 2 External device 3 Cable 4 Alternate adapter 5 System board Some or all keys on the keyboard do not work 1 Keyboard 2 Keyboard cable 3 System board Undetermined problems This section provides instructions on how to find out the failing devices or adapters 1 Turn off the computer 2 Remove or disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapters c Memory modules d Extended video memory e External Cache f External Cache RAM g Hard disk drive h Diskette drive 3 Turn on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter Chapter 8 Symptom to FRU Index 71 If all devices and adapters have been removed and the problem continues replace the system board 72 ThinkStation D30 Hardware Maintenance Manual Chapter 9 Locations This chapter introduces the locations of the computer hardware components Locating connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 73 shows the locations of the connectors controls and indicators on the front of your computer Fig
87. ing static sensitive 81 diagnostics troubleshooting 35 drivers device 125 drives bays 79 specifications 79 E environment operating 29 exiting Setup Utility 59 external options installing 81 F failure recovering from POST BIOS 129 flashing the BIOS 128 front connectors controls indicators 73 front audio and USB assembly replacing 108 front bezel front bezel removing 83 front bezel reinstalling 83 FRU locations 74 FRU part numbers 1 73 76 81 H hard disk drive enablement module replacing 107 hard disk drive fan assembly replacing 100 hard disk drive replacing 103 heat sink and fan assembly replacing 98 I Identifying FRUs 74 installing microprocessor 111 operating system 59 installing options memory module 89 PCI card 84 installing replacing mSATA solid state drive 87 internal speaker replacing 109 L Lenovo Solution Center 53 locating components 74 looking up part numbers 1 73 76 81 M memory module installing replacing 89 system board 89 memory speed 130 microprocessor installing 111 mSATA solid state drive installing replacing 87 O optical drive replacing 92 optical mouse cleaning 43 Optional service CRUs 74 P part numbers 1 73 76 81 Copyright Lenovo 2012 2014 135 parts replacement completing 124 password Administrator 56 considerations 56 Po
88. ing the front USB 2 0 ports if applicable 27 Hard disk drive enablement module connector 28 Auxiliary LED connector 29 Internal USB 2 0 connector 30 Auxiliary power connector 31 12 volt power connector 32 SATA connector 2 33 SATA connector 1 34 Hard disk drive connector 5 35 Hard disk drive connector 4 36 Hard disk drive connector 1 Chapter 9 Locations 77 37 Hard disk drive connector 2 38 Hard disk drive connector 3 39 Cover presence switch connector Intrusion switch connector 40 Battery 41 eSATA connector 42 Front USB 3 0 connector for connecting the front USB 3 0 ports if applicable 43 Thermal sensor 44 Internal speaker connector 45 Front audio connector 46 PCI card slot 47 PCI Express x4 card slot 48 PCI Express x16 card slot also supporting Intel Xeon Phi Coprocessor 3120A PCI Express card 49 PCI card slot 50 PCI Express x16 card slot 51 PCI Express x4 card slot x16 mechanical also supporting 400 GB Intel Solid State Drive 910 Series 52 Rear fan connector 53 Microprocessor 2 memory slot 1 DIMM1 54 Microprocessor 2 memory slot 5 DIMM5 55 PS 2 connector 56 Microprocessor 2 memory slot 2 DIMM2 57 Microprocessor 2 memory slot 6 DIMM6 58 Microprocessor 2 12 volt power connector 59 Microprocessor 2 Note denotes that this card slot can support up to Kepler K2000 Graphic Card or Nvidia Quadro 2000 Graphic Card 78 ThinkStation D30 Hardware Maintenance Manual Locating
89. ings 55 136 ThinkStation D30 Hardware Maintenance Manual
90. ions on how to reset hard disk drives to non RAID To reset hard disk drives to non RAID do the following 1 Enter the Intel RSTe configuration utility See Entering the Intel RSTe configuration utility on page 62 2 Press the up and down arrow keys to select Reset Disks to Non RAID Press Enter to enter the RESET RAID DATA window 3 Use the up and down arrow keys and the space key to mark individual hard disk drive to be reset and then press Enter to complete the selection 4 When prompted press Y to confirm the reset action 5 If the hard disk drive you reset is part of a RAID volume the computer might detect that the RAID volume is degraded In this case you are prompted to select a hard disk drive to initiate a rebuild process 6 Select an available hard disk drive and then press Enter to initiate the rebuild process Note Press Esc to cancel a rebuild process and keep the RAID volume in the degraded status In the Main Menu window under DISK VOLUME INFORMATION you will see the status of the RAID volume is changed to Degraded Quick RAID setup using the LSI MegaRAID BIOS configuration utility Notes The LSI MegaRAID SAS adapter and the LSI MegaRAID BIOS configuration utility are only available on some models The following steps in this section are intended to guide you through a quick setup of basic RAID functions with the LSI MegaRAID SAS adapter For advanced setup and configuration Chapter 7 C
91. ious components in your computer 2 If you have removed the front bezel reinstall it 3 Ensure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover 4 Align the cover with the chassis and then close the cover to engage the cover latch Use the keys attached at the rear of your computer to lock the keylock that is built into the computer cover 5 If there is a padlock available lock the computer cover 6 If there is an integrated cable lock available lock the computer 124 ThinkStation D30 Hardware Maintenance Manual 7 Reconnect the external cables and power cords to the computer See Locating connectors on the rear of your computer on page 74 8 To update your configuration refer to Chapter 6 Using the Setup Utility program on page 55 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Chapter 10 Replacing FRUs 125 126 ThinkStation D30 Hardware Maintenance Manual Chapter 11 Additional
92. isconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Remove the front bezel See Removing and reinstalling the front bezel on page 83 4 Locate the card reader See Locating major FRUs and CRUs on page 74 5 Disconnect the card reader cable from the system board See Locating parts on the system board on page 76 Chapter 10 Replacing FRUs 95 6 Press the blue retaining clip 1 to remove the card reader out of the chassis Figure 21 Removing the card reader 7 Install the card reader retainer on the side of the new card reader Figure 22 Installing the card reader retainer 96 ThinkStation D30 Hardware Maintenance Manual 8 Slide the card reader with retainer into the card reader drive bay until it snaps into position Figure 23 Installing the card reader 9 Reconnect the card reader cable to the system board See Locating parts on the system board on page 76 10 Reinstall the front bezel See Removing and reinstalling the front bezel on page 83 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Replacing the battery Attention Do not open your computer or attempt any repair before reading and u
93. isconnected from the power source 1 2 8 ThinkStation D30 Hardware Maintenance Manual Chapter 2 Safety information 9 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs 1 2 PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa 10 ThinkStation D30 Hardware Maintenance Manual Para evitar risco de choque el trico N o conecte nem desconecte nenhum cabo ou execute instala o manuten o ou reconfigura o deste produto durante uma tempestade com raios Conecte todos os cabos de alimenta o a tomadas el tricas corretamente instaladas e aterradas Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente instaladas Quando poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue nenhum equipamento quando houver evid ncia de fogo gua ou danos estruturais Antes de abrir tampas de dispositivos desconecte cabos de alimenta o sistemas de telecomunica o redes e modems conectados a menos que especificado de maneira diferente nos procedimentos de instala o e configura o Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir ao instalar mover ou abrir tampas deste produto ou de dispositivos conectados Para Conectar Para Desconectar 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos aos
94. issing from the Setup Utility program Actions Ensure that all hard disk drive signal cables and power cables are connected correctly Refer to Installing or replacing a hard disk drive on page 103 Ensure that your computer is configured correctly to support the hard disk drives If your computer is installed with five SATA hard disk drives ensure that the SATA hard disk drive enablement module one to five hard disk drives is installed If your computer is installed with SAS hard disk drives ensure that the SAS hard disk drive enablement module one to five hard disk drives or the LSI MegaRAID SAS adapter is installed Chapter 5 Troubleshooting and diagnostics 41 If these actions do not correct the problem run the diagnostic program Lenovo Solution Center See Lenovo Solution Center on page 53 If you need technical assistance see Lenovo Support Web site on page 31 No Operating System Found message or the system not starting from the correct hard disk drive Symptom No Operating System Found message or the system not starting from the correct hard disk drive Actions Ensure that all hard disk drive signal cables and power cables are connected correctly Refer to Installing or replacing a hard disk drive on page 103 Ensure that the hard disk drive your computer starts from is listed as the first startup device in the Setup Utility program Refer to Selecting a startup
95. l ctrica suministrada al dispositivo Adem s el dispositivo podr a tener m s de un cable de alimentaci n Para suprimir toda la corriente el ctrica del dispositivo aseg rese de que todos los cables de alimentaci n est n desconectados de la toma de corriente 1 2 Chapter 2 Safety information 27 28 ThinkStation D30 Hardware Maintenance Manual Chapter 3 General information This chapter provides general information that applies to all machine types supported by this publication Specifications This section lists the physical specifications for your computer Dimensions Width 210 mm 8 3 inches Height 485 mm 19 1 inches floor to top of handle Depth 602 mm 23 7 inches Weight Maximum configuration as shipped 27 5 kg 60 5 lbs Environment Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 60 C 40 F to 140 F in original shipping package Storage 10 C to 60 C 14 F to 140 F without package Note The allowable upper temperature limit decreases by 1 C 1 8 F for every 300 m 1000 ft above sea level Humidity Operating 10 to 80 non condensing 10 per hour Storage 10 to 90 non condensing 10 per hour Altitude Supported altitude unpressurized 50 to 10 000ft 15 2 to 3 048 m Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 6
96. le is terminated correctly All external SCSI options are turned on External SCSI options must be turned on before the computer is turned on For more information see your SCSI documentation Verify that the option and any required device drivers are installed correctly If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 Performance and lockup problems Poor performance and lockup problems can be a result of any of the following Insufficient free hard disk drive space on page 49 Excessive number of fragmented files on page 49 Insufficient memory on page 50 Make a selection from the above list to find out more about the corrective actions you can take 48 ThinkStation D30 Hardware Maintenance Manual Insufficient free hard disk drive space Symptom Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full To check the amount of free space on the Windows 7 operating system do the following 1 Click Start Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed To check the amount of free space on the Windows 8 operating system do the following 1 Open File Explorer
97. ligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes Pull on the tips of the rubber mounts until the rear fan assembly is secured in place 102 ThinkStation D30 Hardware Maintenance Manual Figure 29 Installing the rear fan assembly 7 Connect the rear fan assembly cable to the system fan connector on the system board What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Installing or replacing a hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to install or replace a hard disk drive Notes If you are installing additional hard disk drives ensure that your computer is properly configured to support them If installing five SATA hard disk drives ensure that the SATA hard disk drive enablement module one to five hard disk drives is installed If installing SAS hard disk drives ensure that the SAS hard disk drive enablement module or the LSI MegaRAID SAS adapter is installed To install or replace a hard disk drive do the following Chapter 10 Replacing FRUs 103 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remov
98. mbly See Locating major FRUs and CRUs on page 74 5 Disconnect the front audio and USB assembly cables from the system board See Locating parts on the system board on page 76 Note Make sure you note the locations of the cables when you disconnect the cables from the system board 6 Remove the two screws that secure the front audio and USB assembly bracket and then remove the bracket from the chassis Figure 37 Removing the two screws that secure the front audio and USB assembly to the chassis 7 Position the front audio and USB assembly bracket into the chassis and then align the two screw holes in the bracket with the corresponding holes in the chassis Install the two screws to secure the front audio and USB bracket to the chassis 8 Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board See Locating parts on the system board on page 76 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Replacing the internal speaker Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 Chapter 10 Replacing FRUs 109 This section provides instructions on how to replace the internal speaker Note The internal
99. n ten meters away from the transceiver The transceiver is fully installed Action If the Transceiver Communications LED is not on reconnect the transceiver and the keyboard Monitor problems Note Many monitors have status indicator lights and built in controls for adjusting brightness contrast width height and other picture adjustments However the controls vary from monitor type to monitor type For information about the status lights and using the controls refer to the documentation that comes with your monitor Select your symptom from the following list Wrong characters appear on the screen on page 44 The monitor works when you turn on the computer but goes blank after some period of computer inactivity on page 44 The monitor works when you turn on the computer but goes blank when you start some application programs on page 45 The image appears to be flickering on page 45 The image is discolored on page 45 Wrong characters appear on the screen Symptom Wrong characters appear on the screen Action Have the computer serviced For details see Lenovo Support Web site on page 31 The monitor works when you turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank after some period of computer inactivity 44 ThinkStation D30 Hardware Maintenance Manual
100. n to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2012 2014 133 Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark The emission noti
101. nced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working these buttons might have been disabled or have not been assigned to a function Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons To open the Enhanced Performance Customization Keyboard program do one of the following On the Windows 7 operating system do the following 1 Click Start Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts On the Windows 8 or Windows 8 1 operating system do the following 42 ThinkStation D30 Hardware Maintenance Manual 1 Open Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts If these actions do not correct the problem have the computer and keyboard serviced See Lenovo Support Web site on page 31 for details The mouse or pointing device does not work Symptom The mouse or pointing device does not work Actions Verify that the mouse or pointing device cable is securely attached to the correct connector on the computer Depending on the type of mouse you have the mouse cable will conn
102. nd then click the program to launch it The following table lists the programs available on the Windows 7 operating system Note Depending on your computer model some of the Lenovo programs might not be available Table 1 Lenovo programs available on the Windows 7 operating system Program name Icon name Lenovo Reach Lenovo Reach Lenovo SHAREit Lenovo SHAREit Lenovo Solution Center Lenovo System Health and Diagnostics Lenovo ThinkVantage Tools Lenovo Thinkvantage Tools Recovery Media Lenovo Factory Recovery Disks or Create Recovery Media Rescue and Recovery Lenovo Enhanced Backup and Restore Accessing Lenovo programs on the Windows 8 or Windows 8 1 operating system If your computer is preinstalled with the Windows 8 or Windows 8 1 operating system you can access Lenovo programs by doing one of the following On the Windows 8 operating system press the Windows key to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need move the pointer to the bottom right corner of the screen to display the charms Then click the Search charm to search for the desired program On the Windows 8 1 operating system press the Windows key to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need click the arrow icon in the bottom left corner of the screen to go to the Apps screen Find the desired program in the apps list or
103. nderstanding the Important Safety Information on page 1 Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Chapter 10 Replacing FRUs 97 Refer to the Lithium battery notice in the ThinkStation Safety Warranty and Setup Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Locate the battery See Locating parts on the system board on page 76 4 Remove the old battery Figure 24 Removing the old battery 5 Install a new battery Figure 25 Installing a new battery 6 Reinstall the computer cover and connect the cables See Completing the parts replacement on page 124 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 7
104. ner of the screen to display the charms 2 Click Settings 3 Click Control Panel From the Start screen For Windows 8 1 Move the pointer to the top right or bottom right corner of the screen to display the charms 2 Click Search 3 On the Apps screen scroll to the right side and click Control Panel in the Windows System section For Windows 8 1 1 Click the arrow icon in the bottom left corner of the screen to go to the Apps screen 2 Scroll to the right side and click Control Panel in the Windows System section Troubleshooting procedure Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer 1 Verify that the cables for all attached devices are connected correctly and securely 2 Verify that all attached devices that require ac power are connected to properly grounded functioning electrical outlets 3 Verify that all attached devices are enabled in the BIOS settings of your computer For more information about accessing and changing the BIOS settings refer to your Chapter 6 Using the Setup Utility program on page 55 4 Go to the Troubleshooting on page 37 and follow the instructions for the type of problem you are experiencing If the Troubleshooting information does not help you resolve a problem continue with the next step 5 Try using a previously captured configuration to see if a recent change to hardware or soft
105. nnect the power cord See Completing the parts replacement on page 124 Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices USB Configuration Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the USB connector cannot be used SATA Configuration Use this option to enable or disable a SATA connector To enable or disable a device do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 Depending on the device you want to enable or disable do one of the following From the Setup Utility program main menu select Devices South Bridge USB Configuration to enable or disable a USB device From the Setup Utility program main menu select Advanced SATA Configuration to enable or disable an internal SATA device 3 Select the desired settings and press Enter 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 59 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected do one of the following to select the startup device you want Chapter 6 Using the Setup Utility program 57 Selecting a temporary startup device Use this procedure to select a temporary startup device Note
106. nnot run the diagnostic tests or you get a diagnostic error message when running a test but did receive a POST error message diagnose the POST error message first If you did not receive any error message look for a description of your error symptoms in the first part of this index Hard disk drive boot error A hard disk drive boot error can have the following causes Error FRU Action The start up drive is not in the boot sequence in configuration Check the configuration and ensure the start up drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the start up drive is corrupted The drive must be formatted Do the following 1 Attempt to back up the data on the failing hard disk drive 2 Using the operating system programs format the hard disk drive The drive is defective Replace the hard disk drive Power Supply Problems If you suspect a power problem use the following procedures Check Verify FRU Action Check the following for proper installation Power cord On Off switch connector On Off switch power supply connector System board power supply connectors Microprocessor s connection Reseat connectors Check the power cord for continuity Power cord Check the turn on switch for continuity Turn on switch Beep symptoms Beep symptoms are tones or a series of tones separ
107. no provocare l esposizione a radiazioni pericolose PERICOLO Alcune unit laser contengono un diodo laser di Classe 3A o Classe 3B Tener presente quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unit e l interruttore dell alimentatore non disattivano l alimentazione corrente fornita all unit E possibile che l unit disponga di pi cavi di alimentazione Per disattivare l alimentazione dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione 1 2 Chapter 2 Safety information 23 24 ThinkStation D30 Hardware Maintenance Manual 1 2 PELIGRO La corriente el ctrica procedente de cables de alimentaci n tel fonos y cables de comunicaci n puede ser peligrosa Para evitar el riesgo de descarga el ctrica No conecte ni desconecte los cables ni realice ninguna tarea de instalaci n mantenimiento o reconfiguraci n de este producto durante una tormenta el ctrica Conecte todos los cables de alimentaci n a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto tambi n debe conectarse a tomas de corriente de
108. nostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 No audio or intermittent audio while playing DVD movie Symptom No audio or intermittent audio while playing DVD movie Actions Check the volume control settings on your computer and on your speakers Make sure that the disc surface is clean and not scratched Check all cable connections to and from the speakers Use the DVD menu for the video to select a different audio track If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 Playback is very slow or choppy Symptom Playback is very slow or choppy 40 ThinkStation D30 Hardware Maintenance Manual Actions Disable any background programs such as AntiVirus or Desktop Themes Ensure that video resolution is set to less than 1152 x 864 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 Invalid disc or no disc found message Symptom Invalid disc or no disc found message Actions Ensure that a DVD disc is in the drive with the shiny side of the disc facing d
109. novo com support 2 Lenovo Customer Support Center 3 Levels 1 and 2 Support To update flash the BIOS see Updating flashing the BIOS on page 127 Note BIOS settings vary by operating system Change the BIOS settings before installing a new operating system See Changing the BIOS settings before installing a new operating system on page 59 Updating flashing the BIOS This section provides instructions on how to update the BIOS for your computer Copyright Lenovo 2012 2014 127 Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image known as an ISO image with the system program updates to create a system program update disc Go to http www lenovo com support To update flash the BIOS from a disc on the Windows 8 64 bit or Windows 8 1 64 bit operating system do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Exit OS Optimized Default Disabled 3 Select Yes in the window displayed and press Enter to confirm your selection 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 59 5 Repeatedly press and release F12 when turning on the computer When the Startup Device Menu window opens releas
110. nstalled programs is displayed Select the program that you want to remove Click Uninstall Change or Uninstall Clean out your Inbox Sent Items and Deleted Items folders from your e mail application The folder names and procedures vary depending on your e mail application If you need assistance see the help system for your e mail application Excessive number of fragmented files Symptom Excessive number of fragmented files Chapter 5 Troubleshooting and diagnostics 49 Action Run the Windows Disk Defragmenter program Note Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive the disk defragmentation process might take up to several hours to complete On the Windows 7 operating system do the following 1 Close any programs that are currently running and close any open windows 2 Click Start Computer 3 Right click your C drive entry and then click Properties 4 Click the Tools tab 5 Click Defragment Now then click Continue 6 Click Defragment Now again to start a disk defragmentation process On the Windows 8 or Windows 8 1 operating system do the following 1 Close any programs that are currently running and close any open windows 2 On Windows 8 open File Explorer and click Computer On Windows 8 1 open File Explorer 3 Right click your C drive entry and then click Properties 4 Click the Tools tab and then click Optimize 5 Click
111. nstructions on the right side of the screen to set change or delete a password 56 ThinkStation D30 Hardware Maintenance Manual Note A password can be any combination of up to 64 alphabetic and numeric characters For more information see Password considerations on page 56 Erasing lost or forgotten passwords clearing CMOS This section provides instructions on how to erase lost or forgotten passwords such as a user password To erase a lost or forgotten password do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 76 4 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 5 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 124 6 Turn on the computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power button for approximately five seconds 7 Repeat step 1 through step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and co
112. nt Safety Information on page 1 This section provides instructions on how to install or replace an mSATA solid state drive To install or replace an mSATA solid state drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets Chapter 10 Replacing FRUs 87 2 Remove the computer cover See Removing the computer cover on page 82 3 Remove the PCI card holder See Installing or replacing a PCI card on page 84 4 Remove the front fan assembly See Replacing the hard disk drive fan assembly on page 100 5 Remove any parts or disconnect any cables that might impede your access to the mini PCI express card slot on the system board See Locating parts on the system board on page 76 6 Depending on whether you are installing or replacing an mSATA solid state drive do one of the following If you are installing an mSATA solid state drive go to 7 on page 88 If you are replacing an mSATA solid state drive press the two tabs 1 as shown and carefully pivot the mSATA solid state drive upward at an angle of about 20 degrees Then remove the mSATA solid state drive from the mini PCI express card slot Figure 10 Removing an old mSATA solid state drive 7 Touch the static protective package that contains the new mSATA solid state drive to any unpainted surface on the outside of the computer Then take the new mSATA solid state drive out of the package 8
113. o fabricante La bater a contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No debe Arrojarla al agua o sumergirla en ella Exponerla a temperaturas superiores a 100 C 212 F Repararla o desmontarla Desh gase de la bater a seg n especifiquen las leyes o normas locales PRECAUCI N Cuando haya productos l ser como unidades de CD ROM unidades de DVD dispositivos de fibra ptica o transmisores instalados tenga en cuenta lo siguiente No quite las cubiertas Si quita las cubiertas del producto l ser podr a quedar expuesto a radiaci n l ser peligrosa Dentro del dispositivo no existe ninguna pieza que requiera servicio t cnico Si usa controles o ajustes o realiza procedimientos que no sean los especificados aqu podr a exponerse a radiaciones peligrosas PELIGRO 26 ThinkStation D30 Hardware Maintenance Manual Algunos productos l ser tienen incorporado un diodo l ser de clase 3A o clase 3B Tenga en cuenta lo siguiente Cuando se abre queda expuesto a radiaci n l ser No mire directamente al rayo l ser ni siquiera con instrumentos pticos y evite exponerse directamente al rayo l ser 18 kg 32 kg 55 kg PRECAUCI N Adopte procedimientos seguros al levantar el equipo PRECAUCI N El bot n de control de alimentaci n del dispositivo y el interruptor de alimentaci n de la fuente de alimentaci n no desconectan la corriente e
114. o not correct the problem your monitor might need service See Lenovo Support Web site on page 31 for details The image is discolored Symptom The image is discolored Chapter 5 Troubleshooting and diagnostics 45 Action The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor If these actions do not correct the problem your monitor might need service See Lenovo Support Web site on page 31 for details Networking problems The following are the most common networking problems Select your networking problem from the following list Ethernet problems on page 46 Ethernet problems For Ethernet problems select your symptom from the following list Your computer cannot connect to the network on page 46 The adapter stops working for no apparent reason on page 47 If your computer is a Gigabit Ethernet model and you use a spee
115. om the Startup Device Menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins 4 When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y and then type in the serial number and press Enter 5 When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y and then type in the machine type and model and press Enter 6 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive 128 ThinkStation D30 Hardware Maintenance Manual Updating flashing the BIOS from your operating system Note Because Lenovo makes constant improvements to its Web sites the Web page contents are subject to change without notice including the contents referenced in the following procedure To update flash the BIOS from your operating system do the following 1 Go to http www lenovo com support 2 Do the following to locate the downloadable files for your machine type a In the Enter a product number field type your machine type and click Go b Click Downloads and drivers c Select BIOS from the Refine results drop down list box to easily locate all t
116. onfiguring RAID 63 using this adapter refer to the complete MegaRAID SAS Software User Guide that is available at http support lenovo com en_US guides and manuals detail page DocID UM007543 This section provides information about the following topics Installing SATA or SAS hard disk drives on page 64 Entering the LSI MegaRAID BIOS configuration utility on page 65 Creating RAID volumes using the LSI MegaRAID BIOS configuration utility on page 65 Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility on page 66 Setting the hot spare hard disk drive on page 66 Installing SATA or SAS hard disk drives Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the following supported levels of RAID RAID Level 0 Striped disk array A RAID Level 0 hard disk drive group consisting of at least one hard disk drive Supported strip size 8 KB to 1 MB Better performance without fault tolerance RAID Level 00 Spanned hard disk drive group with a series of RAID 0 hard disk drive groups A RAID Level 00 hard disk drive group consisting of two or four hard disk drives Supported strip size 8 KB to 1 MB Better performance without fault tolerance RAID Level 1 Mirrored disk array A RAID Level 1 hard disk drive group consisting of two or four hard disk drives Improved read perf
117. onitor and the video controller in your computer Attention Using a resolution or refresh rate that is not supported by your monitor might damage it Check the documentation that comes with your monitor to verify the supported refresh rates The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor You can reset the refresh rate through your operating system Control Panel On the Windows 7 operating system click Start Control Panel Hardware and Sound Adjust screen resolution Advanced Settings Then click the Monitor tab and select a new refresh rate On the Windows 8 or Windows 8 1 operating system open Control Panel and click Hardware and Sound Adjust screen resolution Advanced Settings Then click the Monitor tab and select a new refresh rate See your operating system documentation or help for further information on monitor settings If these actions d
118. or DDR3 ECC RDIMMs for your computer Do not install both the UDIMMs and RDIMMs into the same computer Use 2 GB 4 GB or 8 GB UDIMMs in any combination up to a maximum of 128 GB Use 2 GB 4 GB 8 GB 16 GB or 32 GB DDR3 RDIMMs in any combination up to a maximum of 512 GB Always install DIMMs in the numerical order printed on the system board DIMM1 DIMM2 DIMM3 and so on Install memory modules into the blue color memory slots first See Locating parts on the system board on page 76 If your computer has only one microprocessor installed be sure to install memory modules only in the memory slots adjacent to that microprocessor If your computer has two microprocessors installed install equal numbers of memory modules in both sets of microprocessor DIMM slots for maximum performance To install or replace a memory module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Lay the computer on its side for easier access to the system board 4 Locate the memory slots See Locating parts on the system board on page 76 5 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the memory slots See Installing or replacing a PCI card on page
119. or FRUs and CRUs Chapter 9 Locations 75 The following table lists the major FRUs shown in Figure 3 Locating major FRUs and CRUs on page 75 and identifies which FRUs also are self service CRUs or optional service CRUs Notes Self service CRUs These CRUs unplug or are secured by no more than two screws Examples of these types of CRUs include the keyboard the mouse any USB device and the power cord Other self service CRUs depending on product design might include memory modules adapter cards hard disk drives and optical drives Optional service CRUs These CRUs are isolated parts within the computer and are concealed by an access panel that is typically secured by more than two screws Once the access panel is removed the specific CRU is visible Number FRU description Self service CRU Optional service CRU 1 Heat sink and fan assembly No Yes 2 Internal speaker No Yes 3 Microprocessor No No 4 Optical drive in some models Yes No 5 Card reader in some models Yes No 6 Front audio and USB assembly No Yes 7 Front bezel Yes Yes 8 Hard disk drives Yes No 9 Hard disk drive fan assembly Yes No 10 Battery Yes No 11 Memory module Yes No 12 Peripheral Component Interconnect PCI card retainer Yes No 13 PCI card Yes No 14 Rear fan assembly No Yes 15 System board No No 16 Power supply assembly No No 17 Keyboard Yes No 18 Mouse Ye
120. or off mode To enable ErP LPS compliance mode and Deep Sx in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Devices South Bridge 3 Select Deep Sx and press Enter 4 Select Enabled in S4 and S5 and press Enter 5 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Note When ErP LPS compliance mode and Deep Sx are enabled you can wake up your computer by doing one of the following Pressing the power switch Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time To enable the wake up on alarm feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power Automatic Power On and press Enter 3 Select Wake Up on Alarm and press Enter Then follow the instructions on the screen 58 ThinkStation D30 Hardware Maintenance Manual 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Enabling the after power loss feature The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity To enable the after power loss feature do the following 1 Start the Setup Utility p
121. ormance and 100 redundancy RAID Level 10 A combination of RAID Level 0 and RAID Level 1 A RAID Level 10 hard disk drive group consisting of four hard disk drives Data being striped across hard disk drive groups Provides both high data transfer rates and complete data redundancy RAID Level 5 Block level striped disk array with distributed parity A RAID Level 5 hard disk drive group consisting of at least three hard disk drives Supported strip size 8 KB to 1 MB Better performance and fault tolerance RAID Level 5 might not be available on all models of LSI MegaRAID adapter RAID Level 6 Block level striped disk array with dual distributed parity A RAID Level 6 hard disk drive group consisting of at least four hard disk drives Supported strip size 8 KB to 1 MB Better performance and fault tolerance that can stand up to loss of two hard disk drives RAID Level 6 might not be available on all models of LSI MegaRAID adapter Ensure that the LSI MegaRAID SAS adapter card is installed in your computer and that the hard disk drives are connected to this adapter card and not to the connectors on the system board 64 ThinkStation D30 Hardware Maintenance Manual Entering the LSI MegaRAID BIOS configuration utility This section provides instructions on how to enter the LSI MegeRAID BIOS configuration utility To enter the LSI MegaRAID BIOS configuration utility do the
122. ower button does 4 In the Shutdown setting section clear Turn on fast startup Note If the settings are unavailable click Change settings that are currently unavailable 5 Click Save changes System memory speed The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller which provides the microprocessor with direct access to the system memory Because of this design the system memory speed will be determined by a number of factors including the microprocessor model and the type speed size capacity and number of DIMMs installed Refer to the following table for the information on the supported system memory speed for your own computer model 130 ThinkStation D30 Hardware Maintenance Manual Table 3 DIMM type and speed PC3 10600E DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5 1603 E5 2603 E5 2609 1066 MHz 1 5 V Intel Xeon E5 2620 E5 2630 2630L E5 2637 E5 2640 E5 2643 E5 2667 E5 2650 2650L E5 2660 E5 2665 E5 2670 E5 2680 E5 2685 E5 2690 1333 MHz Table 4 DIMM type and speed PC3 10600R DIMM operating voltage Microprocessor model Memory frequency 1 5 V Intel Xeon E5 1603 1066 MHz Intel Xeon E5 2603 E5 2609 1066 MHz 1 35 V 1 5 V Intel Xeon E5 2620 E5 2630 2630L E5 2637 E5 2640 E5 2643 E5 2667 E5 2650 2650L E5 2660 E5 2665 E5 2670 E5 2680 E5 2685 E5 2690 1333 MHz Table 5 D
123. own Ensure that video resolution is set to less than 1152 x 864 On computers that have a CD ROM or CD RW drive in addition to a DVD ROM drive make sure that the DVD disc is in the drive labeled DVD If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 Intermittent problems Symptom A problem occurs only occasionally and is difficult to repeat Actions Verify that all cables and cords are securely connected to the computer and attached devices Verify that when the computer is on the fan grill is not blocked there is air flow around the grill and the fans are working If airflow is blocked or the fans are not working the computer might overheat If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 Hard disk drive problems Select your symptom from the following list Some or all hard disk drives missing from the Setup Utility program on page 41 No Operating System Found message or the system not starting from the correct hard disk drive on page 42 Some or all hard disk drives missing from the Setup Utility program Symptom Some or all hard disk drives m
124. r Windows 8 1 operating system 30 Lenovo Support Web site 31 Chapter 4 General Checkout 33 Problem determination tips 33 Chapter 5 Troubleshooting and diagnostics 35 Basic troubleshooting 35 Accessing Control Panel on the Windows 8 or Windows 8 1 operating system 36 Troubleshooting procedure 36 Troubleshooting 37 Audio problems 37 CD problems 39 DVD problems 40 Intermittent problems 41 Hard disk drive problems 41 Keyboard mouse or pointing device problems 42 Monitor problems 44 Networking problems 46 Option problems 48 Performance and lockup problems 48 Printer problems 50 Serial port problems 51 Software problems 51 USB problems 52 Diagnostics 52
125. r with Lenovo computer products Before servicing a Lenovo computer product be sure to read Chapter 2 Safety information on page 3 Chapter 8 Symptom to FRU Index on page 67 and Chapter 11 Additional service information on page 127 are not specific to any machine type These chapters are applicable to all ThinkStation computers For major Field Replaceable Unit FRU locations and Customer Replaceable Unit CRU identification see Chapter 9 Locations on page 73 For FRU replacement instructions see Chapter 10 Replacing FRUs on page 81 For FRU part numbers go to http www lenovo com serviceparts lookup Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du pr sent document avant d ex cuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorg nge durchf hren Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una qualsiasi delle istruzioni Certifique se de ler todas as instru es de cuidado e perigo neste manual antes de executar qualquer uma das instru es Es importante que lea todas las declaraciones de precauci n y de peligro de este manual antes de seguir las instrucciones Copyright Lenovo 2012 2014 1
126. rogram 2 From the Setup Utility program main menu select Power After Power Loss and press Enter 3 Select Power On and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Changing the BIOS settings before installing a new operating system BIOS settings vary by operating system Change the BIOS settings before installing a new operating system To change the BIOS settings do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Exit OS Optimized Default 3 Depending on the operating system to be installed do one of the following To install the Windows 8 64 bit or Windows 8 1 64 bit operating system select Enabled To install an operating system other than Windows 8 64 bit and Windows 8 1 64 bit select Disabled 4 Select Yes in the window displayed and press Enter to confirm your selection 5 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 59 Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following If you want to save the new settings press F10 to save changes and exit the Setup Utility program
127. rror Perform the following actions in order 1 Make sure the memory module s are properly seated in the connector s 2 Replace the memory module s 3 Replace the system board POST error codes Each time you Turn on the system it performs a series of tests that check the operation of the system and some options This series of tests is called the Power On Self Test or POST POST does the following operations Checks some basic system board operations Checks the memory operation Starts the video operation Verifies that the boot drive is working If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system 68 ThinkStation D30 Hardware Maintenance Manual POST Error Message Description Action CMOS battery failed The CMOS battery is no longer functional Replace the battery CMOS checksum error defaults loaded Checksum of CMOS is incorrect The computer loads the default configuration settings This error might indicate that CMOS has become corrupt due to a weak CMOS battery CPU at nnnn nnnn is the running speed of the microprocessor Press Esc to skip memory test Pressing Esc skips the full memory test HARD DISK INSTALL FAILURE Cannot find or initialize the har
128. s No Looking up FRU information For detailed FRU information such as the FRU part numbers and supported computer models go to http www lenovo com serviceparts lookup Locating parts on the system board Figure 4 System board part locations on page 77 shows the locations of the parts on the system board 76 ThinkStation D30 Hardware Maintenance Manual Figure 4 System board part locations 1 Microprocessor 2 memory slot 3 DIMM3 2 Microprocessor 2 memory slot 7 DIMM7 3 Microprocessor 2 memory slot 4 DIMM4 4 Microprocessor 2 memory slot 8 DIMM8 5 Microprocessor 2 memory cooler connector 6 Microprocessor 2 fan connector 7 Microprocessor 1 memory slot 1 DIMM1 8 Microprocessor 1 memory slot 5 DIMM5 9 Microprocessor 1 memory slot 2 DIMM2 10 Microprocessor 1 memory slot 6 DIMM6 11 Microprocessor 1 12 volt power connector 12 Microprocessor 1 13 Microprocessor 1 fan connector 14 Microprocessor 1 memory slot 8 DIMM8 15 Microprocessor 1 memory slot 4 DIMM4 16 Microprocessor 1 memory slot 7 DIMM7 17 Microprocessor 1 memory slot 3 DIMM3 18 Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper 19 Front fan connector 20 Microprocessor 1 memory cooler connector 21 Mini PCI express mSATA SSD card slot 22 SATA connector 4 23 SATA connector 3 24 Internal USB 2 0 connector for connecting the media card reader 25 Front panel connector 26 Front USB 2 0 connector for connect
129. s Press Enter to enter the SELECT DISKS MENU window Follow the instructions at the bottom of the menu to select hard disk drives and then press Enter to complete the configuration d Strip Size Press the up and down arrow keys to select a strip size e Capacity Customize the capacity of the RAID volume The default RAID volume is the largest value 4 Press Enter to finish configuring all the five options When prompted press Y to confirm the creation of the new RAID volume 5 After the new RAID volume is created the information about the RAID volume will be displayed under DISK VOLUME INFORMATION such as ID number name RAID level strip size volume size status and whether it is a bootable volume Deleting RAID volumes using the Intel RSTe configuration utility This section provides instructions on how to use the Intel RSTe configuration utility to delete RAID volumes To delete a RAID volume do the following 1 Enter the Intel RSTe configuration utility See Entering the Intel RSTe configuration utility on page 62 2 Press the up and down arrow keys to select Delete RAID Volume Press Enter to enter the DELETE VOLUME MENU window 3 Press the up and down arrow keys to select the RAID volume that is not needed Press Del to delete it from the RAID Volumes list 4 When prompted press Y to confirm the deletion of the selected RAID volume Resetting hard disk drives to non RAID This section provides instruct
130. s and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Place the computer on its side to gain easier access to the system board 4 Locate the microprocessor socket 2 on the system board See Locating parts on the system board on page 76 Chapter 10 Replacing FRUs 111 5 Open the small handle 2 by gently pressing down the small handle and then pulling the small handle a little bit outward to release it from the secured position Then open the other small handle 1 by following the same instructions Ensure that the small handles are in the fully open position Note There are two marks on the microprocessor retainer You need to open the small handle marked with first and then you can open the other small handle marked with Figure 39 Opening the handles 6 Gently press down the small handle 2 to open the microprocessor retainer Pivot the retainer upward until it is in the fully open position Figure 40 Opening the microprocessor retainer 7 Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket Place the old microprocessor on a static protective surface Notes Do not touch the gold contacts on the bottom of the microprocessor 112 ThinkStation D30 Hard
131. s on the left side and pivoting the front bezel outward Figure 7 Removing the front bezel 4 To reinstall the front bezel align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis and then pivot the front bezel inwards until the two plastic tabs snaps into position on the left side What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to install or replace a PCI card an Intel Solid State Drive 910 Series or an Intel Xeon Phi Coprocessor 3120A PCI Express card Your computer has two standard PCI card slots two PCI Express x4 card slots and two PCI Express x16 graphics card slots Note If you want to use an NVIDIA compute card ensure that your computer also has an NVIDIA graphics card installed To install or replace a PCI card do the following 84 ThinkStation D30 Hardware Maintenance Manual 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Open the PCI card retainer by lifting the retainer and t
132. s specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alterations 6 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people while handling the part Chapter 2 Safety information 5 Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching
133. s to decrease electrostatic discharges Do not use this type of mat to protect yourself from an electric shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing FRU Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause an electric shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable ru
134. search for it in the search box in the top right corner of the screen Depending on your computer model your computer supports some of the following Lenovo programs 30 ThinkStation D30 Hardware Maintenance Manual Lenovo Cloud Storage Lenovo Companion Lenovo Reach Lenovo SHAREit Lenovo Solution Center Lenovo Support Lenovo Tools Password Manager System Update Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following Drivers and software Diagnostic solutions Product and service warranty Product and parts details User guides and manuals Knowledge base and frequently asked questions Chapter 3 General information 31 32 ThinkStation D30 Hardware Maintenance Manual Chapter 4 General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence might have been changed Be extremely careful during write operations such as copying saving or formatting Data or programs can be overwritten if you select an incorrect drive General error messages appear if a problem or conflict is found by an application program the operating system or both For an explanation of these messages refer to the information supplied with that sof
135. sks are displayed at the bottom of each screen Using passwords By using the Setup Utility program you can set passwords to prevent unauthorized access to your computer and data The following types of passwords are available Power On Password Administrator Password Hard Disk Password You do not have to set any passwords to use your computer However using passwords improves computing security If you decide to set any passwords read the following sections Copyright Lenovo 2012 2014 55 Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines Have at least eight characters in length Contain at least one alphabetic character and one numeric character Setup Utility program and hard disk drive passwords are not case sensitive Not be your name or your user name Not be a common word or a common name Be significantly different from your previous passwords Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings If you ar
136. software is designed to operate on your computer Chapter 5 Troubleshooting and diagnostics 51 Other software works on your computer The software you are using works correctly on another computer If you received any error messages while using the software program see the printed documentation supplied with the software or the help system for that software for a description of the messages and solutions to the problem Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web If the software program used to work correctly but does not work correctly now do the following On the Windows 7 operating system click Start Control Panel System and Security System System Protection System Restore Then follow the instructions on the screen On the Windows 8 or Windows 8 1 operating system open Control Panel and click System and Security System System Protection System Restore Then follow the instructions on the screen If you are unable to resolve the problem through other methods uninstall the software program and reinstall it If these actions do not correct the problem you might need technical assistance Contact your software manufacturer or see Lenovo Support Web site on page 31 for details USB problems Symptom The USB connectors cannot be accessed Actions
137. t be changed Chapter 5 Troubleshooting and diagnostics 39 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 DVD problems Select your symptom from the following list Black screen instead of DVD video on page 40 DVD movie will not play on page 40 No audio or intermittent audio while playing DVD movie on page 40 Playback is very slow or choppy on page 40 Invalid disc or no disc found message on page 41 Black screen instead of DVD video Symptom Black screen instead of DVD video Actions Restart the DVD player program Close any open files turn off the computer and then restart the computer Try a lower screen resolution or color depth If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 DVD movie will not play Symptom DVD movie will not play Actions Make sure that the disc surface is clean and not scratched Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using your computer If these actions do not correct the problem run the diag
138. ter Make sure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature and must be configured to use SoundBlaster Pro or SoundBlaster emulation Verify that the audio device drivers are correctly installed See Microsoft Windows help system for more information If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 31 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Action See CD problems on page 39 Sound comes from one external speaker only Symptom Sound comes from one external speaker only Actions Ensure that the speaker cable is inserted completely into the connector on the computer Make sure the cable that attaches the left speaker to the right speaker is securely connected Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Balance settings are set correctly If these actions do not correct the problem you might have a failing speaker Have the speaker serviced If you need technical
139. terre Branchez sur des socles de prise de courant correctement c bl s tout quipement connect ce produit Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels Avant de retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les c bles qui la relient aux r seaux aux syst mes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration Lorsque vous installez que vous d placez ou que vous manipulez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion 1 Mettez les unit s HORS TENSION 2 Commencez par brancher tous les cordons sur les unit s 3 Branchez les c bles d interface sur des connecteurs 4 Branchez les cordons d alimentation sur des prises 5 Mettez les unit s SOUS TENSION 1 Mettez les unit s HORS TENSION 2 D branchez les cordons d alimentation des prises 3 D branchez les c bles d interface des connecteurs 4 D branchez tous les c bles des unit s ATTENTION Remplacer la pile au lithium usag e par une pile de r f
140. the computer It enables you to test memory modules and internal storage devices view system information and check and recover bad sectors on internal storage devices To run the UEFI diagnostic program do the following 1 Turn on the computer If the computer cannot be turned on go to Basic troubleshooting on page 35 If an error code is displayed go to Chapter 8 Symptom to FRU Index on page 67 for error code descriptions and troubleshooting hints 2 Repeatedly press and release the F10 key when turning on the computer The main screen of the UEFI diagnostic program is displayed 3 Follow the instructions on the screen to use the diagnostic program The options on the main screen are as follows Table 2 Items on the main screen of the UEFI diagnostic program DIAGNOSTICS TOOLS LCD test Memory Quick test Memory Extended test Motherboard test PCI e test Storage Quick test System information Recover bad sectors tool Generate configuration file Execute from configuration file Exit application Chapter 5 Troubleshooting and diagnostics 53 54 ThinkStation D30 Hardware Maintenance Manual Chapter 6 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any simil
141. tic shield If you are replacing an optical drive disconnect the signal cable and the power cable from the rear of the optical drive press the drive latch 1 and then slide the optical drive out of the front of the computer Figure 17 Removing the optical drive Chapter 10 Replacing FRUs 93 6 Install the optical drive retainer on the side of the new optical drive Figure 18 Installing the optical drive retainer 7 Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position Figure 19 Installing the optical drive 94 ThinkStation D30 Hardware Maintenance Manual 8 Connect the signal cable and the power cable to the new optical drive Figure 20 Connecting the optical drive 9 Reinstall the front bezel See Removing and reinstalling the front bezel on page 83 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Replacing the card reader Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to install or replace the card reader To replace the card reader do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then d
142. tion utility on page 65 2 Click the virtual hard disk drives you want to delete and then the Virtual Drive window is displayed 3 Click Delete and then click Go 4 Click Yes to save your changes Setting the hot spare hard disk drive This section provides instructions on how to set the hot spare hard disk drive To set the hot space hard disk drive do the following 1 Enter the LSI MegaRAID BIOS configuration utility See Entering the LSI MegaRAID BIOS configuration utility on page 65 2 Click the hard disk drive you want to set as the hot spare hard disk drive The Drive window is displayed 3 Select Make Global HSP or Make Dedicated HSP and then click Go 4 The main screen of the LSI MegaRAID BIOS configuration utility is displayed and the hard disk drive you selected is listed as a hot spare hard disk drive in the right pane 66 ThinkStation D30 Hardware Maintenance Manual Chapter 8 Symptom to FRU Index The Symptom to FRU index lists error symptoms and possible causes The most likely cause is listed first Always begin with Chapter 4 General Checkout on page 33 This index can also be used to help you decide which FRUs to have available when servicing a computer If you are unable to correct the problem using this index go to Undetermined problems on page 71 Notes If you have both an error message and an incorrect audio response diagnose the error message first If you ca
143. tion the hard disk drive fan and then pivot the fan to insert the tab into the chassis 7 Reconnect the hard disk drive fan cable to the system board What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 124 Replacing the rear fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important Safety Information on page 1 This section provides instructions on how to replace the rear fan assembly To replace the rear fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Locate the rear fan assembly See Locating major FRUs and CRUs on page 74 4 Disconnect the rear fan assembly cable from the system fan connector on the system board See Locating parts on the system board on page 76 Chapter 10 Replacing FRUs 101 5 The rear fan assembly is attached to the chassis by four rubber mounts Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis Note The new rear fan assembly will have four new rubber mounts attached Figure 28 Removing the rear fan assembly 6 Install the new rear fan assembly by a
144. tions on how to install the second microprocessor Depending on the model your computer might come with one or two microprocessors For computer models with one microprocessor the microprocessor is installed in the microprocessor socket 1 and the microprocessor socket 2 is protected by a plastic socket cover You can purchase a microprocessor option kit from Lenovo and install the second microprocessor to expand system capabilities CAUTION The heat sink and microprocessor might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Notes Ensure that you install the correct type of microprocessor option your computer supports When two microprocessors are installed both must be identical For E5 1600 series microprocessors the computer can support only one installed If you want to install two microprocessors into your computer use the E5 2600 series microprocessors A second heat sink and fan assembly is also required Ensure that you have this assembly available before starting the installation Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic Your microprocessor socket and socket cover might look slightly different from the illustrations in this topic To install the second microprocessor do the following 1 Remove all media from the drive
145. tware package Before replacing a FRU ensure that the latest level of BIOS is installed on the system A down level BIOS might cause false errors and unnecessary replacement of the system board For more information on how to determine and obtain the latest level BIOS see BIOS levels on page 127 Use the following procedure to help determine the cause of a problem 1 Turn off the computer and all external devices 2 Check all cables and power cords 3 Set all display controls to the middle position 4 Turn on all external devices 5 Turn on the computer Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 on page 33 If you do receive the correct response proceed to step 7 on page 33 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep symptoms on page 67 If the computer displays a POST error go to POST error codes on page 68 If the computer hangs and no error is displayed continue at step 7 on page 33 7 Run the Diagnostic programs See Diagnostics on page 52 If the test stops and you cannot continue replace the last device tested Problem determination tips Due to the variety of hardware and software combinations that can be encountered use the following information to
146. up follow the instructions on the screen Press Ctrl I to enter the Intel RSTe configuration utility The following four options are displayed after you enter the Intel RSTe configuration utility 1 Create RAID Volume 2 Delete RAID Volume 3 Reset Disks to Non RAID 4 Exit Press the up and down arrow keys to select an option Press Enter to enter the menu for the selected option Press Esc to exit the Intel RSTe configuration utility or select Exit and then press Enter to exit the Intel RSTe configuration utility Creating RAID volumes using the Intel RSTe configuration utility This section provides instructions on how to use the Intel RSTe configuration utility to create RAID volumes To create a RAID volume do the following 1 Enter the Intel RSTe configuration utility See Entering the Intel RSTe configuration utility on page 62 2 Press the up and down arrow keys to select Create RAID Volume and then press Enter to view the CREATE VOLUME MENU window 3 The following five options are displayed Press the up and down arrow keys to select an option After you configure an option press Tab or Enter to go to the next option a Name Volume name You can use the default name or type a preferred name b RAID Level You can change the RAID Level to one of the following 62 ThinkStation D30 Hardware Maintenance Manual RAID Level 0 RAID Level 1 RAID Level 10 RAID Level 5 c Disk
147. ur symptom from the following list No audio in Windows on page 38 Chapter 5 Troubleshooting and diagnostics 37 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 38 Sound comes from one external speaker only on page 38 No audio in DOS applications or games on page 38 No audio in Windows Symptom No audio in Windows Actions If you are using powered external speakers that have an On Off control verify that the On Off control is set to the On position and the speaker power cable is connected to a properly grounded functional ac electrical outlet If your external speakers have a volume control verify that the volume control is not set too low Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Mute settings are not checked and none of the volume settings is set too low Verify that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector Note When external speaker or headphone cables are attached to the audio connector the internal speaker if present is disabled In most cases if an audio adapter is installed in one of the expansion slots the audio function built into the system board is disabled use the audio jacks on the adap
148. ure 1 Front connector control and indicator locations 1 Optical drive eject close button 2 USB 3 0 connector 3 Microphone connector 4 Headphone connector 5 USB 3 0 connector 6 1394 connector available on some models 7 Power button 8 Power indicator 9 Hard disk drive activity indicator Copyright Lenovo 2012 2014 73 Locating connectors on the rear of your computer Figure 2 Rear connector locations on page 74 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer Figure 2 Rear connector locations 1 Power cord connector 2 PS 2 keyboard and mouse connectors optional 3 Ethernet connectors 2 4 Audio line in connector 5 DVI monitor connector DisplayPort connector or mini DisplayPort connector number and location vary by model 6 DVI connector DisplayPort connector or mini DisplayPort connector number and location vary by model 7 Audio line out connector 8 Microphone connector 9 USB 3 0 connectors 2 10 USB 2 0 connectors 8 11 Serial connector Locating major FRUs and CRUs Figure 3 Locating major FRUs and CRUs on page 75 shows the locations of the major FRUs and CRUs in the computer To remove the computer cover see Removing the computer cover on page 82 74 ThinkStation D30 Hardware Maintenance Manual Figure 3 Locating maj
149. ware Maintenance Manual Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 41 Removing the microprocessor 8 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the computer Then remove the new microprocessor from the package 9 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor Do not touch the pins on the microprocessor socket or the gold contacts on the bottom of the new microprocessor Figure 42 Do not touch the pins Chapter 10 Replacing FRUs 113 10 Note the orientation of the new microprocessor Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket Then carefully lower the new microprocessor straight down into the microprocessor socket Note The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket Figure 43 Installing the microprocessor 11 Pivot the microprocessor retainer downward to close the retainer Figure 44 Closing the microprocessor retainer 114 ThinkStation D30 Hardware Maintenance Manual 12 Gently press down the small handle 1 and then pus
150. ware settings has caused a problem Before restoring a previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse affects To restore a captured configuration do the following For Windows 7 Click Start Control Panel System and Security System System Protection System Restore 36 ThinkStation D30 Hardware Maintenance Manual For Windows 8 or Windows 8 1 Open Control Panel and then click System and Security System System Protection System Restore If this does not correct the problem continue with the next step 6 Run the diagnostic program See Lenovo Solution Center on page 53 for more information If the diagnostic program detects a hardware failure contact the Lenovo Customer Support Center See Lenovo Support Web site on page 31 for more information If you are unable to run the diagnostic program contact the Lenovo Customer Support Center See Lenovo Support Web site on page 31 for more information If the diagnostic program does not detect a hardware failure continue with the next step 7 Use an antivirus program to see if your computer has been infected by a virus If the program detects a virus remove the virus 8 If none of these actions solve the problem seek technical assistance See Lenovo Support Web site on page 31 for more information Troubleshooting
151. wer On Password 56 setting changing deleting 56 passwords erasing 57 lost or forgotten 57 passwords using 55 PCI card 84 installing replacing 84 slots 84 physical specifications 29 Power On Password 56 R rear connectors 74 rear fan assembly replacing 101 recovering from a POST BIOS update failure 129 recovery boot block 129 removing computer cover 82 replacing battery 97 123 card reader 95 hard disk drive 103 hard disk drive enablement module 107 heat sink and fan assembly 98 S security enabling or disabling 57 selecting startup device 57 temporary startup device 58 Self service CRUs 74 setting password 56 settings changing 55 viewing 55 Setup Utility 55 Setup Utility program starting 55 Setup Utility exiting 59 speed memory 130 starting the Setup Utility program 55 startup device 57 sequence changing 58 temporary selecting 58 static sensitive devices handling 81 support web site support 31 support web site 31 system board locating parts 76 locations 76 memory module 89 T temporary startup device 58 the BIOS updating flashing 128 129 trademarks 134 troubleshooting basic 35 troubleshooting diagnostics 35 U updating flashing the BIOS 128 updating flashing the BIOS 129 using passwords 55 Setup Utility 55 V viewing and changing sett
152. y with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Chapter 2 Safety information 7 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CAUTION Use safe practices when lifting CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are d
153. ystem board to the new system board 16 Connect all cables to the system board See Locating parts on the system board on page 76 17 Go to Completing the parts replacement on page 124 The failing system board must be returned with microprocessor socket covers to protect the pins during shipping and handling Install the microprocessor socket covers removed from the new system board on the failing system board Note The microprocessor socket cover installation procedure should be performed on both microprocessor sockets on the failing system board To install the microprocessor socket cover on the failing system board 1 Pivot the microprocessor retainer downward to close the retainer Chapter 10 Replacing FRUs 121 Figure 54 Closing the microprocessor retainer 2 Gently press down the small handle 1 and then push the handle inward to secure it Then gently press down the small handle 2 and push the handle inward to lock the microprocessor retainer into position Figure 55 Securing the microprocessor in the socket 3 Align the notch 1 of the microprocessor socket cover with the alignment key 2 of the microprocessor socket Lower the socket cover straight down into the microprocessor socket on the system board Figure 56 Installing the microprocessor socket cover Note Your microprocessor socket and cover might look slightly different from the illustration 122 ThinkStation D30 Hardware Maintenance Manual

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