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Lenovo ThinkPad S440

1. TEP AE A HA ESE AES A fs A i as PK A 4 OF FBP ARETE TE AS EIR AS FAP m OFA RD SO Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Copyright Lenovo 2013 137 Terkiye EEE Yunetmelipine Uygunluk Beyans Bu Lenovo brbnb T C 3evre ve Orman Bakanlapa nan Elektrik ve Elektronik Etoyalarda Baza Zararla Maddelerin Kullanamanan Sanarlandaralmasana Dair Yunetmelik EEE direktiflerine uygundur EEE Yunetmelipine Uygundur Ukraine RoHS Linm nigTBepArxyemo LO npogykyuia JleHoBo BignoBigae BuMoramM HOPMaTUBHUX akTiB YKpa Hn AK OOMeEXxKylOTb BMICT HEGE3ME4YHNX PpeYOBUH India RoHS RoHS compliant as per E Waste Management amp Handling Rules 2011 138 User Guide ThinkPad
2. Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2013 v Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and ensure that the power button is off or is blinking e Turn it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case ensure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information This information can help you safely use your notebook computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited W
3. Recovery overview for the Windows 7 operating system Creating d using recovery edia Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using a rescue medium Reinstalling preinstalled applications and device drivers Se hs a Solving recovery problems Recovery overview for the Windows 8 and Windows 8 1 operating systems Refreshing your computer Resetting your cone to the factory default settings 2 Using the advanced SoD plions 36 37 37 38 38 39 39 39 41 41 41 42 42 43 43 43 45 45 45 45 46 48 49 50 51 53 54 54 55 55 55 56 57 58 59 60 60 61 61 62 Recovering your operating system if Windows 8 or Windows 8 1 fails to start Creating and using recovery media Chapter 6 Replacing devices Static electricity prevention Disabling the built in battery Replacing the base cover assembly 2 Replacing the hard disk drive or solid state drive Replacing amemory module Replacing a Mini PCI ExpressCard for wireless LAN connection Replacing the coin cell battery Chapter 7 make your computer Finding ThinkPad options ThinkPad OneLink Dock ThinkPad OneLink Pro Dock Chapter 8 Advanced configuration Installing a new operating system Laa Installing the Windows 7 operating system Installing the Windows 8 or Windows 8 1 operating system E m a Installing device drivers A Using the T
4. Chapter 2 Using your computer 37 To achieve the best balance between the computer performance and a long battery life depending on the graphics quality demand of the running program and the settings of the power plan that you use the Switchable Graphics feature automatically switches between High Performance Graphics and Energy Saving Graphics with no need to restart your computer close programs or intervene manually Using audio features Your computer is equipped with the following e Microphone e Speakers e Combo audio connector 3 5 mm 0 14 inch in diameter Your computer also has an audio chip that enables you to enjoy various multimedia audio features such as the following e Compliant with Intel High Definition Audio e Playback of Musical Instrument Digital Interface MIDI and Moving Picture Experts Group Audio Layer 3 MP3 files e Recording and playback of pulse code modulation PCM and Waveform Audio File Format WAV files e Recording from various sound sources such as a headset attached Note The combo audio connector does not support a conventional microphone The following table shows which functions of the audio devices attached to the connectors on your computer or the supported ThinkPad OneLink Dock or ThinkPad OneLink Pro Dock are supported Table 3 Audio feature list Connector Headset with a 3 5 mm Conventional Conventional 0 14 inch 4 pole plug headphone microphone Combo audio connector
5. and is compliant to The 802 11b g Standard 802 11a b g or 802 11n draft 2 0 on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The WiFi certification as defined by the Wi Fi Alliance A Bluetooth device is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 4 0 as defined by the Bluetooth SIG The following profiles are supported by the Bluetooth devices Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profile GAP Generic A V Distribution Profile GAVDP Hardcopy Cable Replacement Profile HCRP Headset Profile HSP Hands Free Profile HFP Human Interface Device Profile HID Message Access Profile MAP Object Exchange Protocol OBEX Object Push Profile OPP Personal Area Networking Profile PAN Phone Book Access Profile PBAP Service Discovery Protocol SDP Synchronization Profile SYNC Video Distribution Profile VDP Generic Attribute Profile GATT Proximity Profile Find Me Profile Immediate Alert Profile Copyright Lenovo 2013 123 e Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency
6. for example the UUID Message 0189 Invalid RFID configuration information area Solution The EEPROM checksum is not correct block 4 and 5 Reset the block 0 and 1 for example the box Serial Number and or block 4 and 5 for example the UUID Message 0190 Critical low battery error Solution The computer turns off because the battery is low Connect the ac power adapter to the computer and charge the battery Message 0191 System Security Invalid remote change requested Solution Bad system configuration change request has been detected for example the BootBlock update has failed or unknown request packet has been detected To clear the error enter the ThinkPad Setup program Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup program Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The Mini PCI Express network card is not supported on this computer Remove it Message 1820 More than one external fingerprint readers are attached Power off and remove all but the reader that you set up within your main operating system Solution There are more than one external fingerprint readers Power off and remove all but the reader that you set up within
7. 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit The next time you turn on your computer type the user or master hard disk password to start your computer and access the operating system Changing or removing a hard disk password To change or remove the hard disk password do the following e If you are in User Master hard disk mode you can select either User HDP or Master HDP to change the password depending on your needs If you select User HDP mode follow the following steps to change the user hard disk password 1 Type the current user hard disk password in the Enter Current Password field and press Enter 2 Type the new password in the Enter New Password field and press Enter then retype the password in the Confirm New Password field and press Enter 3 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed Note The hard disk password cannot be removed in User HDP mode If you select Master HDP mode follow the following steps to change the master hard disk password 1 Type the current master hard disk password in the Enter Current Password field and press Enter 2 Type the new master hard disk password in the Enter New Password field and press Enter then retype the new password you just entered in the Confirm New Password field and press E
8. CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always ensure Copyright Lenovo 2013 vii that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Power cords and power adapters Moancer Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cord
9. Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 66 4 If a tool is provided with the new card to help you disconnect cables use the tool to disconnect the cables from the old card If no such a tool is provided hold the cable connector with your fingers and gently disconnect each cable from the old card Chapter 6 Replacing devices 71 6 Align the contact edge of the new PCI Express Mini Card with the corresponding socket Then insert the new PCI Express Mini Card into the PCI Express Mini Card slotfl Secure the card with the screw E 8 Reinstall the base cover assembly See Replacing the base cover assembly on page 66 9 Turn the computer over again Connect the ac power adapter and all cables Replacing the coin cell battery Before you start print these instructions Moancen If the coin cell battery is incorrectly replaced there is danger of an explosion The coin cell battery contains a small amount of harmful substances To avoid possible injury e Replace only with a battery of the type recommended by Lenovo e Keep the battery pack away from fire e Do not expose it to excessive heat e Do not expose it to water or rain e Do not short circuit it 72 User Guide e Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can caus
10. Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement bancer Never remove the cover on a power supply or any part that has the following label attached Copyright Lenovo 2013 ix Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician External devices CAUTION Do not connect or disconnect any external device cables other than USB cable while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices General battery notice Mroancer Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not
11. FB WwW DM Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor and the computer Right click on the desktop and click Screen resolution Click the Monitor 2 icon Select Extend these displays for multiple displays Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the external monitor 110 User Guide 9 Set the screen resolution for the secondary display 10 Set the relative position of each monitor by dragging its icon You can set the monitors in any relative position but the icons must touch each other 11 Click OK to apply the changes Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem e Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the application and then change the display output l
12. The battery pack cannot be charged Solution You cannot charge the battery when it is too hot If the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced An ac power adapter problem Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed in the Windows notification area Solution Do the following 1 Ensure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see Safety Warranty and Setup Guide that comes with your computer 2 If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter and remove the main battery 3 Reinstall the battery and reconnect the ac power adapter then turn on the computer 4 If the power adapter icon still is not displayed in the Windows notification area and the system status indicator does not blink three times when an ac power source is connected have the ac power adapter and your computer serviced Note To display the power adapter power plug icon click Show hidden icons on the Windows notification area Chapter 10 Troubleshooting computer problems 113 Power problems Print these instructions now and keep it with your computer for reference later I
13. adapter is plugged in This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e When installing the hard disk drive or M 2 solid state drive follow the instructions shipped with your hardware and apply pressure only where needed on the device e Turn off your computer if you are replacing the hard disk drive or the M 2 solid state drive e When replacing the hard disk drive reattach the cover of the drive slot Chapter 9 Preventing problems 97 e Store your external and removable hard disk drive in the appropriate containers or packaging when they are not being used e Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device Memory module Mini PCI card Memory card such as SD card SDHC card SDXC card and MultiMediaCard Note Not all listed devices are included in your computer This action reduces any static electricity from your body The static electricity could damage the device e While transferring data to or from a media card such as an SD card do not put your computer into sleep or hib
14. and external products that provide the adjustability and features that you want Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system Others can be purchased through providers or accessed through the Web site at http www lenovo com healthycomputing 42 User Guide Assistive technologies Some accessibility technologies are available through the Accessibility Options program Depending on your operating system the number of accessibility options available varies In general accessibility options enhance the way users with hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help information system To use the Accessibility Options program open Control Panel and click Ease of Access gt Ease
15. and play do the following 1 Go to Control Panel Click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 3 Follow the instructions on the screen Removing a media card Attention e Before removing the card stop the card first Otherwise data on the card might be corrupted or lost e Do not remove the card while the computer is in sleep mode or hibernation mode Otherwise the system might not respond when you try to resume operation To remove a media card do the following Chapter 2 Using your computer 39 1 Click the triangular icon in the Windows notification area to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the corresponding item to eject the card from the Windows operating system 3 Press the card to eject it from your computer 4 Remove the card from your computer and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it once then insert it again 40 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and travelling with your computer Accessibilit
16. card Enabl N or a MultiMediaCard Integrated Camera e Disabled If you select Enabled you can use e Enabled the integrated camera Microphone e Disabled If you select Enabled you can use e Enabled the microphone internal external or line in e Enabled the fingerprint reader If you select Enabled you can use e Enabled the NFC device 88 User Guide Table 5 Security menu items continued Menu item Submenuitem Selection Comments Anti Theft Intel AT Module Activation Disabled Enable or disable the UEFI BIOS Enabled interface to activate the Intel AT module which is an optional Permanently anti theft service from Intel Disabled Note If you set the Intel AT module activation to Permanently Disabled you will be unable to enable this setting again Computrace Disabled Enable or disable the UEFI BIOS Enabled interface to activate the computrace module Computrace is an optional Permanently monitoring service from Absolute Disabled Software Note If you set the computrace module activation to Permanently Disabled you will be unable to enable this setting again Secure Boot Secure Boot Disabled Enable or disable the UEFI Secure Enabled Boot feature Select Enable to prevent unauthorized operating systems from running at boot time Select Disabled to allow any operating systems to run at boot time PiatomMose usemos CS Secus BootMode StandardMode Reset to Setup Mode e Enter This option is u
17. charge some mobile digital devices and smartphones no matter when your computer is in sleep mode hibernation mode or is off For more information refer to the documentation that comes with the dock E Combo audio connector Used to connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug H System status indicator The indicator on the illuminated ThinkPad logo functions the same as the ones on the computer For details see Status indicators on page 7 i Power button The power button on the dock functions the same as the one on the computer Rear view Chapter 7 Enhancing your computer 77 Fa USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 EI USB 3 0 connectors Used to connect devices that are compatible with USB 3 0 and USB 2 0 EJ Ethernet connector Used to connect the dock to an Ethernet LAN The indicators on this connector have the same function as the ones on the computer El DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector H Power connector Used to connect the ac power adapter B DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Lenovo OneLink connector Connect the Lenovo OneLink connector to the computer 78 User Guide Chapter 8 Advanced configuration While it is important to protect files data and settings
18. charms 2 Do the following For Windows 8 Click Settings gt Change PC settings gt Wireless For Windows 8 1 Click Settings gt Change PC settings gt Network gt Radio devices 3 Slide the NFC switch to the right to enable the NFC feature If you still cannot enable the NFC feature check the NFC device setting in the ThinkPad Setup program by doing the following 1 Start the ThinkPad Setup program See Security menu on page 86 2 Select Security gt I O Port Access 3 Set the NFC device option to Enabled You can use the NFC feature with NFC supported programs such as the Lenovo QuickCast program and the Lenovo QuickControl program Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace Changing display settings You can change the display settings such as the display resolution font size and so on To change the display settings do the following 1 Open Control Panel and click Appearance and Personalization 34 User Guide 2 Click Display for further configuration Using an external monitor Note When you connect an external monitor a video interface cable with a ferrite core is required Your computer can support a maximum video resolution of up to1920 x 1200 with an external monitor connected to the HDMI connector or up to 2560x1600 with an external monitor connected
19. computer will be enabled instead e The combo audio connector does not support a conventional microphone For more information see Using audio features on page 38 E High Definition Multimedia Interface HDMI connector A digital audio and video interface that can connect a compatible digital audio device or video monitor such as a DVD player or a digital television DTV EJ USB 3 0 connector The Universal Serial Bus USB 3 0 connector is used for connecting devices compatible with a USB interface such as a USB printer or a digital camera Attention When you attach a USB cable to this USB connector ensure that the USB mark is facing upward Otherwise the connector might be damaged H Security lock slot To protect your computer from theft you can purchase a security cable lock that fits the security lock slot to lock the computer to a stationary object 4 User Guide Left side view u angran Figure 3 Left side view Note Your computer might look slightly different from the illustration above E Lenovo OneLink connector E Always on USB connector USB 3 0 ac power connector E Lenovo OneLink connector When the ac power adapter is connected to the ac power connector it provides ac power to the computer and charges the battery When a supported ThinkPad OneLink Dock or ThinkPad OneLink Pro Dock is connected to the Lenovo OneLink connector it can not only extend the computer capabilities but also provide ac
20. device that is specified in the Network Boot setting and then follow the boot order list on the Boot menu To define a sequence do the following 1 On the ThinkPad Setup program menu select Startup The submenu is displayed 2 Select Network Boot and press the Enter key The boot device list is displayed 3 Select a boot device from the list to make it as the top boot priority 4 Press F10 to save changes and exit Note If you want to initialize the setting to return to the default startup sequence press F9 The default settings are automatically reloaded Flash update Your network administrator can remotely update the system programs on your computer from a management console The following requirements must be met e Your computer must be started over the LAN e Your computer must be engaged in a Preboot eXecution Environment e Network management software must be installed on the remote administrator s computer Chapter 8 Advanced configuration 93 94 User Guide Chapter 9 Preventing problems An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common problems The chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 95 e Making sure device drivers are current on page 96 e Taking care of your computer on page 97 General tips for preventing problems This topic prov
21. e If you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the desired external optical drive as the first boot device Then insert the rescue disc into the external optical drive and press Enter The rescue medium starts e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts e If you have created a rescue medium using the secondary internal hard disk drive set the secondary internal hard disk drive as the first boot device in the startup device sequence to start the rescue medium When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers Your computer has provisions that enable you t
22. earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information bancer Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Notice for tablet personal computer users Safety notice for users in Australia nanoen Do not connect phone line while using tablet mode Notice for users in the U S A Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this pr
23. in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK N OO fF W DM Chapter 10 Troubleshooting computer problems 111 Note For details about controlling volume refer to your Windows online help Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed Problem The volume sliders do not stay in place when some audio applications are used Solution It is normal for the sliders to change position when certain sound applications are used The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the application has sliders available to control the sound from within the application Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built in synthesizer software does not support the control Problem The sound cannot be turned off even if you set the Master volume control at minimum Solution You still can hear some sound even tho
24. is a normal characteristic of a hard disk drive and is not a defect e Problem The hard disk drive does not work Solution On the Boot menu of ThinkPad Setup ensure that the hard disk drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press the Shift 1 key This moves the entry to the Boot priority order list e Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a security function A solid state drive problem Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data A software problem Problem An application does not run correctly Solution Ensure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following e The application is designed to operate with your operating system e Other applications run correctly on your computer e The nec
25. label is provided on models that are licensed to use a Windows 8 or Windows 8 1 operating system The version of the Windows operating system is printed on the label If your computer model is licensed to use the Windows 8 Pro or Windows 8 1 Pro operating system that license also permits you to use the Windows 7 Professional operating system in place of the Windows 8 Pro or Windows 8 1 Pro operating system if you prefer Lenovo computers that are licensed for use with a Windows 8 or Windows 8 1 operating system are shipped with the corresponding license key digitally encoded into the computer hardware Depending on the computer model the Genune Microsoft label can be on the computer cover under the battery or on the power adapter For more information about the Genuine Microsoft label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the Genuine Microsoft label on the computer cover 10 User Guide Features This topic lists the features of your computer To view the system properties do the following e For Windows 7 Click Start right click Computer Then click Properties e For Windows 8 and Windows 8 1 Go to the desktop Move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt PC info Memory Double data rate 3 low voltage synchronous dynamic random access memory modules DDR3L SDRAM Storage device e
26. mode do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Device Manager 3 In the Device Manager window expand Network adapters 4 Right click your network adapter device and click Properties Copyright Lenovo 2013 133 5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 134 User Guide Appendix D Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOU
27. non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2013 135 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect AMD is a registered trademark of Advanced Micro Devices Inc Intel and Intel SoeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries BitLocker Microsoft and Windows are trademarks of the Microsoft group of companies The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered tradema
28. on the model your computer might support the 30 Day Standby function When this function is enabled the computer consumes even less power in sleep mode and takes only seconds to resume normal operation when you press the power button For more information about the 30 Day Standby function do the following For Windows 7 Refer to the help information system of the Power Manager program For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 13 For Windows 8 and Windows 8 1 Open the Lenovo Settings program and click Power gt 30 Day Standby To put your computer into sleep mode do the following For Windows 7 Use the Start menu shutdown option For Windows 8 and Windows 8 1 Move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt Power gt Sleep 30 User Guide e Hibernation mode By using this mode you can turn off your computer completely without saving files or exiting any programs that are running When the computer enters hibernation mode all open programs folders and files are saved to the hard disk drive or solid state drive and then the computer turns off If you put your computer into hibernation mode with the wake up function disabled the computer does not consume any power The wake up function is disabled by default If you put your computer into hibernation mode w
29. or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 9 Preventing problems 99 100 User Guide Chapter 10 Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer This chapter contains the following topics e Diagnosing problems on page 101 e Troubleshooting on page 101 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes e The Lenovo Solution Center program can be downloaded from http www lenovo com diags e If you are using other Windows operating system rather than Windows 7 Windows 8 or Windows 8 1 go to http www lenovo com diags for the latest information on diagnos
30. program on different operating systems e To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 57 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last bac
31. retype the password and press Enter e To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Inthe Enter New Password field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter e To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit Note You might want to record your password and store it in a safe place The next time you open the ThinkPad Setup program you will be prompted to type your supervisor password to proceed If you forget your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Hard disk security To protect passwords from unauthorized security attacks refer to the following tips to maximize security e Set a power on password as well as a hard disk password for your internal solid state drive or hard disk drive Refer to the procedu
32. still hear the beeps have the computer serviced Three short beeps pause one short beep pause one PCI resource allocation failure Power off the computer more short beep and three short beeps and remove the PCI devices If the beeps persist have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Four cycles of four short beeps The Security Chip has a problem Have the computer serviced Five short beeps The system board has a problem Have the computer serviced Five short beeps pause five short beeps and pause Continue to boot immediately when the error was detected Chapter 10 Troubleshooting computer problems 105 Memory module problems Print these instructions now and keep it with your computer for reference later If your memory module is not operating properly check the following items 1 Verify that the memory module is installed and seated correctly in your computer It might be necessary to remove all added memory modules to test the computer with only the factory installed memory modules and then reinstall the memory module one at a time to ensure a proper connection 2 Check for error messages during startup Follow the appropriate corrective actions for POST error messages 3 Verify that the latest UEFI BIOS for your model has been installed 4 Verify the proper memory configuration and compatibility including the maximum memory size and
33. storage devices to the computer or insert the boot disc into the external optical drive Turn on the computer by pressing the power button When the logo screen is displayed repeatedly press and release the F12 key When a message is displayed indicating you that the recovery operation is failed release the F12 key Click OK In the Product Recovery window click Cancel When prompted click Yes The computer restarts automatically When the logo screen is displayed repeatedly press and release the F12 key When the Boot Menu window opens release the F12 key 7 Select the desired startup device and click Next 8 Notes Follow the instructions on the screen to complete the operation After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 59 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and persona
34. the Search charm to search for the desired program Your computer supports the following Lenovo programs e Active Protection System e Lenovo Fingerprint Manager e Lenovo Companion e Lenovo QuickCast e Lenovo QuickControl e Lenovo Settings e Lenovo Solution Center e Lenovo Support e Lenovo Tools e Password Manager e System Update Lenovo programs overview This topic provides information about some Lenovo programs Note Depending on the model some of the programs might not be available Chapter 1 Product overview 15 Access Connections Windows 7 The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to manually reconfigure your settings and restart the computer each time Client Security Solution Windows 7 The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts It also can help manage your passwords recover a forgotten password monitor security settings on your computer and suggest how to enhance the computer security Communications Utility Windows 7 The
35. to the HDMI connector provided that the external monitor also supports that resolution For more information about the external monitor refer to the manuals provided with the external monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part of the screen at a time You can see other parts by moving the image with the TrackPoint pointing device or another pointing device You can move the display output to the computer display the external monitor or both in the Display Settings window Connecting an external monitor To connect an external monitor do the following 1 Connect the external monitor to the HDMI connector of your computer 2 Connect the external monitor to an electrical outlet 3 Turn on the external monitor 4 Change the display output location by pressing F7 This enables you to switch among viewing output on the external monitor the computer monitor and both monitors Note If your computer cannot detect the external monitor right click on the desktop then select Screen resolution Click the Detect button Setting the external monitor type To set the external monitor type do the following 1 Connect the external monitor to your computer and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Rig
36. your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn Copyright Lenovo 2013 xi For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overhe
37. 1 e To travel more confidently be sure to check the tips in Traveling with your computer on page 43 e Press F8 to enable or disable the wireless features How do give presentations or attach an external monitor e Ensure that you follow the procedure for Using an external monitor on page 35 e With the Extend desktop function you can display output on both the computer display and an external monitor How do attach or replace a device e See Chapter 6 Replacing devices on page 65 for more information about replacing the devices of your computer have been using the computer for some time already and it is getting slower What should I do e Follow the General tips for preventing problems on page 95 e You can diagnose problems yourself by using the preinstalled diagnostic software e Check for recovery solutions in Chapter 5 Recovery overview on page 55 Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary 20 User Guide e Installing a new operating system on page 79 e Computer stops responding on page 101 e Power problems on page 114 Using the multi touch screen This topic provides instructions on how to use the multi touch screen that is available on some models Common touch gestures and mouse actions The following table lists some common touch gestures and the corresponding mouse acti
38. 107 Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices including the computer display the external monitor and audio devices Computer screen problems e Problem The screen is blank Solution Do the following Press F7 to bring up the image If you are using the ac power adapter or using the battery and the battery gauge shows that the battery is not depleted press F6 to make the screen brighter If your computer is in sleep mode press any key to resume from the sleep mode If the problem persists follow the solution for the following problem e Problem The screen is unreadable or distorted Solution Ensure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct To check these settings do the following 1 Right click anywhere on the desktop and click Screen resolution 2 Click Advanced Settings 3 Click the Adapter tab to ensure that the correct device driver name is shown in the Adapter Information window Then click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If the device is not working correctly click the Troubleshoot button and follow the instructions on the s
39. 137 European Union RoHS 137 China RoHS 137 Turkish ROHS 2 2 2 nn nn nn 187 Ukraine ROHS 2 2 2 2 2 2 22 nn 188 India ROHS 2 2 2 2 nn nn nn 138 iv _ User Guide Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Never use it to warm your body To avoid spills and the danger of electrical shock keep liquids away from your computer
40. 2 5 inch form factor 7 mm height hard disk drive e 2 5 inch form factor 7 mm height solid state drive e M 2 solid state drive for cache only on some models Display The color display uses the Thin Film Transistor TFT technology e Size 355 60 mm 14 inches e Resolution LCD 1366 x 768 or 1600 x 900 depending on the model External monitor up to 1920 x 1200 e Brightness control e Microphones e Camera e Multi touch technology on some models Keyboard e 6 row keyboard e Fn key e ThinkPad pointing device TrackPoint pointing device and ThinkPad trackpad Interface e 4 in 1 media card reader e Combo audio connector e HDMI connector e RJ45 Ethernet connector e One USB 3 0 connector e One Always on USB connector e Lenovo OneLink connector e ac power connector Chapter 1 Product overview 11 Wireless features e Integrated wireless LAN e Integrated Bluetooth e NFC on some models Security features Fingerprint reader Specifications This section lists the physical specifications for your computer Size e Width 333 mm 13 11 inches e Depth 225 mm 8 86 inches e Height 21 mm to 23 mm 0 83 to 0 91 inch Heat output 45W 154 Btu hr maximum or 65 W 222 Btu hr maximum depending on the model Power source ac power adapter e Sine wave input at 50 to 60 Hz e Input rating of the ac power adapter 100 to 240 V ac 50 to 60 Hz Battery pack Integrated lithium ion Li lon bat
41. 3 e For Windows 8 and Windows 8 1 Go to the desktop Right click the battery status icon in the Windows notification area and click Power Options gt Choose what the power button does E Fingerprint reader Some models have a fingerprint reader Fingerprint authentication technology provides a simple and secure user access by associating your fingerprint with a password For more information see Using the fingerprint reader on page 51 H System status indicator illuminated ThinkPad logo The illuminated dot on the ThinkPad logo functions as a system status indicator For more information about the indicator see Status indicators on page 7 ThinkPad pointing device WG TrackPoint pointing stick Ei ThinkPad trackpad The keyboard contains the ThinkPad pointing device Pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position For more information see Using the ThinkPad pointing device on page 26 2 User Guide NFC logo on some models If your computer comes with the near field communication NFC card the NFC logo is on the ThinkPad trackpad For more information about the NFC feature see Using the NFC connection on page 34 E M 2 solid state drive An M 2 solid state drive is available in some models Fan louvers The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling espec
42. C 50 F e You can charge the battery when the ac power adapter is connected to the computer and the battery is installed You need to charge the battery in any of the following conditions When you purchase a new battery When the battery meter at the bottom of your display shows that the battery power remaining is low If the battery has not been used for a long time Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery If an ac outlet is convenient plug the ac power adapter into it and then insert the connector into the computer The battery will be fully charged in about three to six hours This is affected by the battery size and the physical environment The battery status indicator will let you know that the battery is charging and will also notify you when the battery is fully charged Chapter 2 Using your computer 29 Note To maximize the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Maximizing the battery life To maximize the life of the battery do the following e Use the battery until the charge is completely depleted e Recharge the battery completely before using it You can see whether the battery is fully charged from the battery status icon in the Windows notification area e Al
43. Communications Utility program enables you to configure settings for the integrated camera and audio devices Lenovo ThinkVantage Tools Windows 7 The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various program such as Lenovo Fingerprint Manager Lenovo Solution Center and so on Message Center Plus Windows 7 The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention Power Manager Windows 7 The Power Manager program provides convenient flexible and complete power management for the computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving Recovery Media Windows 7 The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings Rescue and Recovery Windows 7 The Rescue and Recovery program is a one button recovery and restore solution It includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Lenovo Companion Windows 8 and Windows 8 1 Through the Lenovo Companion program you can get the information about the accessories for your computer view blogs and articles about your compu
44. Headphone and Headphone function Not supported microphone functions supported supported To configure the microphone for optimal sound recording use the Realtek HD Audio Manager program To start the program go to Control Panel and click Hardware and Sound gt Realtek HD Audio Manager Using the camera If your computer has an integrated camera you can use the camera to preview your video image and take a snapshot of your current image To start the camera do the following e For Windows 7 Open the Communication Utility program e For Windows 8 Windows 8 1 Click Camera from the Start screen When the camera is started the green camera in use indicator turns on You also can use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the integrated camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then the camera will start automatically and the green camera in use indicator will turn on For more information about using the camera with a program refer to the help information system of the program 38 User Guide Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following e For Windows 7 Start the Communications Utility program and configu
45. ICES 003 Appendix A Regulatory information 125 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices EU contact Lenovo Einsteinova 21 851 01 Bratislava Slovakia ce German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzus
46. Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com services_warranty jp ja recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details go to http www lenovo com services_warranty jp ja recycle personal Copyright Lenovo 2013 129 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an indus
47. Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media This section provides instructions on how to use recovery media on different operating systems e On the Windows 7 operating system you can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk drive will be deleted and replaced by the factory default settings To use recovery media on the Windows 7 operating system do one of the following Method one 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage devices to the computer or insert the boot disc into the external optical drive 2 Turn off the computer by pressing and holding the power button for four seconds 3 Turn on the computer by pressing the power button and then repeatedly press and release the 4 5 F12 key When the Boot Menu window opens release the F12 key Select the desired startup device and click Next Follow the instructions on the screen to complete the operation Method two 1 OORA Ww Depending on the type of your recovery media connect the boot medium memory key or other USB
48. Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo
49. System Update Windows 7 Windows 8 and Windows 8 1 The System Update program enables you to keep the software on the computer up to date by downloading and installing software packages including ThinkVantage programs device drivers Unified Extensible Firmware Interface UEFI basic input output system BIOS updates and other third party programs Chapter 1 Product overview 17 18 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components This chapter contains the following topics e Registering your computer on page 19 e Frequently asked questions on page 19 e Special keys on page 24 e Using the ThinkPad pointing device on page 26 e Power management on page 28 e Connecting to the network on page 31 e Using an external monitor on page 35 e Using the Extend desktop function on page 36 e Setting up a presentation on page 37 e Using the Switchable Graphics feature on page 37 e Using audio features on page 38 e Using the camera on page 38 e Using a media card on page 39 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem In addition some locations offer extended privileges and services to registered users When you register your computer with Lenovo y
50. T WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to
51. ThinkPad User Guide ThinkPad S440 Notes Before using this information and the product it supports be sure to read and understand the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety information on page vi e Appendix D Notices on page 135 The latest Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManual Third Edition January 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information fog as Conditions that require immediate action Safety guidelines Chapter 1 Product overview Locating computer controls connectors and indicators f ER Front view Right side view Left side view Bottom view Status indicators Locating important product information Machine type and model label FCC ID and IC Certification number label Certificate of Authenticity label Genuine Microsoft label Features Specifications Operating environment Lenovo programs Accessing Lenovo programs on athe Windows 7 operating system Accessing Lenovo programs on ae Windows 8 or Windows 8 1 operating system Leno
52. a dry soft lint free cloth For tips on how to maintain the fingerprint reader refer to Maintaining the fingerprint reader on page 52 112 User Guide Battery and power problems This topic contains instructions on troubleshooting battery and power problems Battery problems e Problem The battery pack cannot be fully charged in the standard charge time when the computer is powered off Solution The battery pack might be over discharged Do the following 1 Turn off the computer 2 Ensure that the over discharged battery pack is in the computer 3 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged battery pack If the battery pack cannot be fully charged in 24 hours use a new battery pack e Problem Your computer shuts down before the battery status indicator shows empty or your computer operates after the battery status indicator shows empty Solution Discharge and recharge the battery pack e Problem The operating time for a fully charged battery pack is short Solution Discharge and recharge the battery pack If your battery operating time is still short use a new battery pack e Problem The computer does not operate with a fully charged battery pack Solution The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again e Problem
53. a proper USB drive then click Next 6 Click Create in the Recovery Drive window The creation of the recovery media starts 7 When the creation of the recovery media finishes do one of the following 8 e To keep the recovery partition on your computer click Finish e To delete the recovery partition on your computer click Delete the recovery partition Attention If you delete the recovery partition on your computer do keep the recovery media in a safe place The Windows recovery image will not be stored in your computer anymore and you will need the recovery media to refresh or reset your computer Remove the USB drive The recovery media are created successfully Using recovery media If you cannot start your computer or if you cannot start the Windows recovery image on your computer use recovery media to recover your computer To use recovery media do the following Note Ensure that your computer is connected to ac power 1 a A O N Turn on or restart the computer Before the Windows operating system starts repeatedly press the F12 key The Boot Menu window opens Select the recovery drive as the boot device Select a preferred language and then select a preferred keyboard layout Click Troubleshoot to display the optional recovery solutions Select a corresponding recovery solution according to your situation For example select Reset your PC if you want to reset your computer to the factory defa
54. ached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely The available programs might vary depending on the preinstalled Windows operating system To learn more about the programs and other computing solutions offered by Lenovo go to http www lenovo com support Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Then double click a program icon to access the program Note If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program it indicates that you need to manually install the program To manually install the program double click the program icon Then follow the instructions on the screen When the installation process completes the program icon will be activated The following table lists the programs and the corresponding icon names on the navigation window of the Lenovo ThinkVantage Too
55. age has not yet been displayed the message will be displayed when the computer resumes To resume normal operation click OK Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion battery pack of your computer or from ac power through the ac power adapter While you use ac power the battery charges automatically The ac power adapter that comes with your computer has two basic components e The transformer pack that converts ac power for use with the computer e The power cord that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord could cause severe damage to your computer Connecting the ac power adapter To connect the ac power adapter do the following Note Ensure that you perform the actions in the order in which they are listed 1 Connect the power cord to an electrical outlet 2 Connect the power cord to the transformer pack 3 Connect the ac power adapter to the power connector of the computer Tips on using the ac power adapter You can check the status of your battery at any time by looking at the battery meter at the bottom of your display e When the ac power adapter is not in use disconnect it from the electrical outlet e Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer e Before you charge the battery ensure that its temperature is at least 10
56. ailable from Lenovo to assist you This section contains information about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Copyright Lenovo 2013 119 Information about your computer and preinstalled software if any is available in the documentation that comes with your computer The documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preinstalled Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information systems that comes with the operating system or application program ThinkPad notebook computers
57. ains information about the system including its configuration and the serial numbers of key components It also includes a number of blank fields in which you can record information about the end users in your network Setting management features To enable the network administrator to control your computer remotely you must configure the network interface by setting the system management features in the ThinkPad Setup program You can configure the following functions in the program e Wake on LAN e Network Boot sequence e Flash update If an administrator password Supervisor password has been set you will need to specify it when you start ThinkPad Setup to use these functions 92 User Guide Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN a network administrator can start the computer remotely from a management console using remote network management software When your computer is not under the network administrator s system management you can disable Wake on LAN To enable or disable Wake on LAN do the following 1 Start ThinkPad Setup Select Config The Config submenu is displayed Select Network The Network item submenu is displayed For Wake On LAN select one of the following AC Only AC and Battery or Disabled Press F10 to save changes and exit a A WwW N Network Boot sequence When your computer is turned on remotely the system will try to boot from the
58. al strength of the wireless connection is excellent Access Connections status icon amp No location profile is active or none exists amp Current location profile is disconnected amp Current location profile is connected Access Connections wireless status icon Power to the wireless radio is off e Ef Power to the wireless radio is on No association il Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point Using the Bluetooth connection Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and a personal computer or remotely controlling and communicating with devices such as mobile phones Depending on the model your computer might support the Bluetooth feature To transfer data through the Bluetooth feature do the following Note If you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless featur
59. ally For more information about system restore see Chapter 5 Recovery overview on page 55 e Update device drivers and the UEFI BIOS when needed e Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions e Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or Known issues e Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved the minor issues e If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine the following tips might help along the way Remove all external devices such as the printer keyboard and so on Make sure that your battery is charged and your computer has the ac power connected Access ThinkPad Setup and load the default settings Copyright Lenovo 2013 95 Restart the computer and start the recovery operation If your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so e For suspected hard disk drive issues refer to Diagnosing problems on page 101 and run a diagnostic test for the drive before you call the Customer Support Center If your computer does not start up download the files to create a bootable self test mediu
60. an use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device subfolder e In the subfolder for the device look for the executable file a file with the extension exe Double click the file and follow the instructions on the screen Attention If you need updated device drivers for your computer do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 96 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using recovery media on page 62 e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Creating and using recovery media on page 55 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as th
61. and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken your computer from sleep mode press the Fn key on your keyboard For more information about these settings see the Windows Help and Support information on your computer The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enabled while your computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep
62. are encryption chip For the efficient use of the encryption feature set a hard disk password for the internal storage device Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your computer might have an embedded security chip a cryptographic microprocessor With the security chip and Client Security Solution you can do the following e Protect your data and system e Strengthen access controls e Secure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows e Security Chip Activate inactivate or disable the security chip e Security Reporting Options Enable or disable each security reporting option e Clear Security Chip Clear the encryption key Before you start print these instructions 50 User Guide To set an item on the Security Chip submenu do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again N OO fF W DY When the logo screen is displayed press F1 to start the ThinkPad Setup program Select Security gt Security Chip by using the directional keys Press Enter The Security Chip submenu opens Move to an item you want to set by using the directional keys When the item is highlighted press Enter Set other items
63. arranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products vi User Guide Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should
64. ating Airflow temperatures into the computer should not exceed 35 C 95 F Electrical current safety information bancer Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect all attached cables and disable batteries before opening any accessible device covers unless instructed otherwise in the installation and configuration procedures Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed Aa Dancer Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF First attach all cables to devices 2 First remove power cords from outlets Attach power cords to outlets 4 Remove al
65. ations To display the charms that contain system commands such as Start Settings Search Share and Devices To cycle through and switch to open applications 22 User Guide Swipe in from the right edge Move the pointer to the bottom right or top right corner of your screen Move the pointer to the top left corner of your screen and then click Keep clicking to cycle through the open applications To view the recently used applications or select an active application from the list To view all applications on the Start screen To customize tiles on the Start screen or uninstall an application Swipe in and out on the left edge Windows 8 1 e Swipe up to the top edge e Tap the downward arrow located near the bottom left corner of the Start screen Windows 8 Swipe in from the top or bottom edge and tap All apps Windows 8 1 e Swipe in from the top or bottom edge tap Customize and then tap the desired icon e Press and hold the desired icon Windows 8 Move the pointer to the top left corner of the screen and then move the pointer downward along the left edge To make a selection click the desired application Windows 8 1 Click the downward arrow located near the bottom left corner of the Start screen Windows 8 Right click a blank area on the Start screen and then click All apps Windows 8 1
66. batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com recycling Battery recycling information for Taiwan BEE Fa Th as EI Wc Battery recycling information for the United States and Canada 2 892 US amp Canada Only Recycling information for China BETT tL IC ch SS ZR ll HEN PEL FRACS a ER AG hs BL m FA a NS m BEA PY RE KZ EAr HP EICH RR STA APL RER RA E Al S ZAPI ASTI AC Ah BE EA REIT Ee EL BWR S ta mceEAhttp g upport lenovo com cn activity 551 ht Appendix B WEEE and recycling statements 131 132 User Guide Appendix C ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine type if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 20AY and 20BB By using ENERGY STAR qualified products
67. ccess use the drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an integral security feature of Windows 7 Windows 8 and Windows 8 1 operating systems It is supported in the Ultimate and Enterprise editions of the Windows 7 Professional and Enterprise editions of the Windows 8 operating system and Professional and Enterprise editions of the Windows 8 1 operating system It can help you protect the operating system and data stored on your computer even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status go to Control Panel and click System and Security gt BitLocker Drive Encryption For more information about Windows BitLocker Drive Encryption see the help information system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of a hardw
68. changing your settings Attention If you refresh your computer the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your computer do the following 1 Depending on the operating system do one of the following e For Windows 8 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt General e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Refresh your PC without affecting your files section click Get started 3 Follow the instructions on the screen to refresh your computer Resetting your computer to the factory default settings If you want to recycle your computer or just start over you can reset your computer to the factory default settings Resetting the computer will reinstall the operating system reinstall all the programs that came with your computer and reset all the settings to the factory default settings Attention If you reset the computer to the factory default settings all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep To reset your computer to the factory default settings do the followi
69. ck Let me pick from a list of device drivers on my computer Clear the Show compatible hardware check box Select your monitor manufacturer and model After updating the driver click Close Set Resolution Note To change the color settings select the Monitor tab then set Colors Click OK e Problem The screen is unreadable or distorted Solution Ensure that The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above problem Ensure that an appropriate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer w N O9 I Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Monitor tab Select the correct screen refresh rate e Problem Wrong characters are displayed on the screen Solution Did you follow the correct procedure when installing the operating system or application program If you did have the external monitor serviced e Problem The Extend desktop function does not work Solution Enable the Extend desktop function by doing the following 1 ON DOO
70. come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 101 for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are availabl
71. contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent oar WwW DY Rinse the sponge with clean running water 98 User Guide 7 8 9 Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard To clean the computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Ensure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard
72. creen Click the Monitor tab to ensure that the correct monitor type is shown in the Monitor Type window Then click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If the device is not working correctly click the Troubleshoot button and follow the instructions on the screen Note The device driver name depends on the video chip that has been installed on your computer Click the Color Management tab and then click the Color Management Advanced to check whether the color quality is correctly set and ensure that the other information also is correct If you are prompted for an administrator password or confirmation type the password or provide confirmation e Problem Incorrect characters are displayed on the screen Solution Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again e Problem Missing discolored or bright dots appear on the screen every time you turn on your computer 108 User Guide Solution This is an intrinsic characteristic of the TFT technology Your computer displa
73. crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If you notice any signs of bulging leakage or corrosion on the exterior of the product this may be the result of an internal battery fault If this occurs stop using the product immediately and please contact the Lenovo Support team for further instructions Factory replacement of the batteries may be required Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and can also pose a safety hazard Do not let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state Built in rechargeable battery notice Mar Do not attempt to replace the internal rechargeable lithium ion batteries Contact Lenovo Support for factory replacement X User Guide Lithium coin cell battery notice Mroancen Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery us
74. ction Comments length for passwords no one but you can change the length Power On Password e Disabled Refer to Power on password on e Enabled page 45 Hard Disk1 Password Disabled Refer to Hard disk passwords on e Enabled page 46 Hard Disk2 Password e Disabled Refer to Hard disk passwords on e Enabled page 46 Security Chip Security Chip e Active If you select Active the security chip is functional If you select Inactive the Security Chip option e Disabled is visible but the security chip is not functional If you select Disabled the Security Chip option is hidden and the security chip is not functional Security Reporting Enable or disable the following Options Security Reporting Options BIOS ROM Strings Reporting BIOS text string CMOS Reporting CMOS data NVRAM Reporting Security data stored in the Asset ID SMBIOS Reporting SMBIOS data e Inactive Clear Security Chip Clear the encryption key Note This item is displayed only if you have selected Active for the Security Chip option Physical Presence for e Disabled This option enables or disables the Provisioning e Enabled confirmation message when you change the settings of the security chip Physical Presence for e Disabled This option enables or disables the Clear e Enabled confirmation message when you clear the security chip UEFI BIOS Update Option Flash BIOS Updating by Disabled If you select Enabled all users can End Use
75. d from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take note of the following tips e If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding e Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back e When taking off remember to turn off your computer or put it into hibernate mode Travel accessories The following is a checklist of items to consider packing when you are going to travel e ThinkPad ac power adapter e ThinkPad AC DC Combo Adapter Chapter 3 You and your computer 43 e External mouse if you are accustomed to using one e Ethernet cable e Extra battery charged e A quality carrying case that provides adequate cushion and protection e External storage device If you are traveling to another country you might also want to consider the following items e An ac power adapter for the country to which you are travelling e An adapter to connect to a phone line in that country for models equipped with a modem To purchase travel accessories go to http
76. d other components or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http www lenovo com accessories services index html Chapter 11 Getting support 121 122 User Guide Appendix A Regulatory information Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on DSSS CCK and or OFDM radio technology
77. e can be degraded e For Windows 7 1 Press F8 and then follow the instructions on the screen to enable the Bluetooth feature 2 Right click the data that you want to send 3 Select Send To gt Bluetooth Devices Chapter 2 Using your computer 33 4 Select a Bluetooth device and then follow the instructions on the screen e For Windows 8 and Window 8 1 1 Go to the desktop and then right click the data that you want to send 2 Select Send To gt Bluetooth Devices 3 Select a Bluetooth device and then follow the instructions on the screen For more information refer to the Windows help information system and the Bluetooth help information system Using the NFC connection Near field communication is a high frequency and short range wireless communications technology Depending on the model your computer might come with the NFC feature By using the NFC feature you can establish the radio communications between your computer and another NFC enabled device over a distance no more than a few centimeters By default the NFC feature is enabled If the NFC feature of your computer is disabled do the following to enable the NFC feature e For Windows 7 1 Start the ThinkPad Setup program See Security menu on page 86 2 Select Security gt I O Port Access 3 Set the NFC device option to Enabled e For Windows 8 and Window 8 1 1 Move the pointer to the top right or bottom right corner of the screen to bring up the
78. e ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo numero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU 130 User Guide Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of
79. e Disabled Refer to Supervisor password on e Enabled page 48 Lock UEFI BIOS Settings e Disabled Enable or disable the function that Enabled protects items in the ThinkPad Setup program from being changed by unauthorized users By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change the items in the ThinkPad Setup program Password at unattended Disabled If you select and enable Password boot Enabled at unattended boot a password prompt is displayed when the computer is turned on from either a power off or hibernation state If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access you can set the user authentication on the operating system Password at restart Disabled If you select and enable Password Enabled at restart a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access you can set the user authentication on the operating system Set Minimum Length Disabled Specify a minimum length for power on password and hard disk passwords If you set the supervisor 4 lt x lt 12 password and specify a minimum x characters 86 User Guide Table 5 Security menu items continued Menu item Submenu item Sele
80. e Right click a blank area on the Start screen click Customize and then click the desired icon Right click the desired icon Windows 8 Right click the desired icon Chapter 2 Using your computer 23 To view the application commands on an open application such as Copy Save and Delete depending on the application To close the current application Move the desired icon downward until a tick icon v is displayed then release your finger Swipe in from the top or bottom edge Swipe in from the top edge to the bottom Tips on using the multi touch screen Right click an open application Move the pointer to the top edge of the screen click and hold the left button on your mouse then move the pointer to the bottom of the screen Release the left button when you reach the bottom of the screen e The multi touch screen is a glass panel covered with a plastic film Do not apply pressure or place any metallic object on the screen which might damage the touch panel or cause it to malfunction e Do not use fingernails gloved fingers or inanimate objects except the approved digitizer pen for input on the screen e Regularly calibrate the accuracy of the finger input to avoid a discrepancy Tips on cleaning the multi touch screen e Turn off the computer before cleaning the multi touch screen e U
81. e Windows Update Web Always download the device drivers from http www lenovo com ThinkPadDrivers If you use the Windows 7 operating system you also can find the device drivers in the C SWTOOLS DRIVERS directory on your hard disk drive or solid state drive For more information see Reinstalling preinstalled applications and device drivers on page 59 Using the ThinkPad Setup program The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS To configure the BIOS of your computer do the following 1 Turn on the computer When the ThinkPad logo is displayed press F1 The ThinkPad Setup program starts Note If you are required to enter the supervisor password enter the correct password You also can press Enter to skip the password prompt and start the ThinkPad Setup program If you do not enter the password you cannot change the configurations that are protected by the supervisor password For more information refer to Using passwords on page 45 2 Use the cursor keys to select a tab or use the cursor keys to locate an item and press Enter to select it Then a submenu is displayed Note Some menu items are displayed only if the computer supports the corresponding features Chapter 8 Advanced configuration 81 3 Set the value of an item by doing one of the following e Press the F6 key to change to a higher value e Press the F5 key t
82. e battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet e Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press F7 to bring up the computer display e Problem The computer does not return from sleep mode or the system status indicator illuminated ThinkPad logo blinks slowly and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the system status indicator illuminated ThinkPad logo If the system status indicator illuminated ThinkPad logo blinks slowly your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the system status indicator illuminated ThinkPad logo is off your computer is in power off state or in hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode yo
83. e devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment
84. e first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program For detailed information on how to temporarily or permanently change the startup device sequence see Startup menu on page 89 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery overview for the Windows 8 and Windows 8 1 operating systems This section provides information about the recovery solutions for the Windows 8 and Windows 8 1 operating systems 60 User Guide A Windows recovery image is preinstalled in the recovery partition on your computer The Windows recovery image enables you to refresh your computer or reset your computer to the factory default settings You can create recovery media as backups or replacement for the Windows recovery image With the recovery media you can troubleshoot and fix the problems on your computer even if you cannot start the Windows 8 or Windows 8 1 operating system It is recommended that you create recovery media as early as possible For more information see Creating and using recovery media on page 62 Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you can refresh your computer without losing your personal files or
85. e gasses or flame to vent from the battery pack or coin cell To replace the coin cell battery do the following 1 Disable the built in battery See Disabling the built in battery on page 65 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 66 4 Detach the connector Then remove the coin cell battery 6 Reinstall the base cover assembly See Replacing the base cover assembly on page 66 7 Turn the computer over again Connect the ac power adapter and all cables Chapter 6 Replacing devices 73 74 User Guide Chapter 7 Enhancing your computer This section provides information on installing devices and taking advantage of your computer s high technology features e Finding ThinkPad options on page 75 e ThinkPad OneLink Dock on page 75 e ThinkPad OneLink Pro Dock on page 76 Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include memory modules storage devices network cards port replicators batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories ser
86. e only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Heat and product ventilation a Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions e When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with
87. e screen to display the charms Click Settings gt Change PC settings gt General e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Advanced startup section click Restart now gt Troubleshoot gt Advanced options 3 Select a desired startup option then follow the instructions on the screen Recovering your operating system if Windows 8 or Windows 8 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8 1 operating system This enables you to recover or repair the operating system even if the Windows 8 or Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen Note Ensure that your computer is connected to ac power during the recovery process Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image If you cannot start the computer you can use recovery media to troubleshoot and fix the problems on your computer It is recommended that you create recovery media as early as possible Once you create recovery media keep them in a safe p
88. e to provide the applicable level of service e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available 120 User Guide The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or non warranted parts Note All warranted parts contain a 10 character identification in the format FRU XXXXXXXXXX Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety Warranty and Setup Guide that comes with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine type and model e Serial numbers of your computer monitor an
89. ed for that purpose The process might take several hours For disposing of data on the solid state drive Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool For disposing of data on the hard disk drive Lenovo provides the Secure Data Disposal tool Go to http www lenovo com support to download these tools If an Encryption solid state drive or a Disk Encryption hard disk drive is supported and installed in your computer you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool Chapter 4 Security 53 Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help information system that comes with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo prov
90. electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraCon
91. emove the ac power adapter and the battery Boot problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for POST error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www lenovo com support and search for the error message 2 Go to the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep and hibernation problems e Problem The computer enters sleep mode unexpectedly Solution If the microprocessor overheats the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components Check the settings for sleep mode e Problem The computer enters sleep mode the system status indicator blinks slowly immediately after the power on self test Solution Ensure that The battery is charged 114 User Guide The operating temperature is within the acceptable range Refer to Operating environment on page 12 If the battery is charged and the temperature is within range have the computer serviced e Problem A critical low battery error occurs and the computer immediately turns off Solution Th
92. end operation without exiting applications or saving files see Power saving modes on page 30 e To achieve the best balance between performance and power saving create and apply power plans See Managing the battery power on page 30 e If your computer will be turned off for an extended period of time you can prevent battery power from draining by removing the battery Look for more information about using the battery in Power management on page 28 How do I securely dispose of data stored on the hard disk drive or solid state drive e Study Chapter 4 Security on page 45 to find out how you can protect your computer from theft and unauthorized use e Use the Password Manager program to protect the data stored on your computer For details see the help information system of the program e Before you dispose of the data on the hard disk drive or solid state drive be sure to read Notice on deleting data from your hard disk drive or solid state drive on page 53 How do get connected in different locations e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features by use of the Access Connections program on the Windows 7 operating system or Location Awareness program on the Windows 8 or Windows 8 1 operating system e To learn more about using the wireless features of your computer refer to Wireless connections on page 3
93. ense agreements Be sure to delete data stored on the hard disk drive or solid state drive before you dispose of sell or hand over your computer You can use the following methods to delete data from the hard disk drive or solid state drive e Move the data to the Recycle Bin and then empty the Recycle Bin e Delete the data e Format your hard disk drive or solid state drive using the software for initializing it e Use the recovery program provided by Lenovo to bring the hard disk drive or solid state drive back to the factory default settings These operations however only change the file location of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on hard disk drives or solid state drives for unexpected purposes To prevent leakage of data it is important that you delete all the data from the hard disk drive when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But it is recommended that you use the software payware or service pay service develop
94. enses that the environment is stable again minimal change in system tilt vibration or shock it turns on the hard disk drive Lenovo Fingerprint Manager Windows 7 Windows 8 and Windows 8 1 If your computer comes with a fingerprint reader the Lenovo Fingerprint Manager program enables you to enroll your fingerprint and associate it with your Windows password As a result the fingerprint authentication can replace your password and enable simple and secure user access Lenovo QuickCast Windows 7 Windows 8 and Windows 8 1 The Lenovo QuickCast program provides you with a quick and easy way to send files and uniform resource locators URLs between two devices Lenovo QuickControl Windows 7 Windows 8 and Windows 8 1 The Lenovo QuickControl program enables you to control your computer remotely through your smartphone such as controlling the cursor changing projection settings and managing foreground applications and windows Lenovo Solution Center Windows 7 Windows 8 and Windows 8 1 The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for optimal system performance Password Manager Windows 7 Windows 8 and Windows 8 1 The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites
95. er is reconnected Beep and Alarm Password Beep Disabled Enable this option to have a Enabled beep sound when the system is waiting for a power on hard disk or supervisor password Different beeps will be sounded when the entered password matches or does not match the configured password Keyboard Beep Disabled Enable or disable the keyboard Enabled beep when unmanageable key combinations are pressed CPU Core Multi Processing Disabled Enable or disable additional Enabled execution core units within a CPU Note If you are using a computer with a single core processor this item is not available Intel Hyper Threading Disabled Enable or disable additional Technology Enabled logical processors within a processor core Chapter 8 Advanced configuration 85 Date and time menu To change the date or time of your computer select the Date Time tab from the ThinkPad Setup menu Then do the following 1 Use the cursor keys to select System Date or System Time 2 Type a date or time Security menu To change the security settings of your computer select the Security tab from the ThinkPad Setup menu The following table lists the Security menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 5 Security menu items Menu item Submenuitem Selection Comments Password Supervisor Password
96. ernation mode before the data transfer is completer otherwise your data could become damaged Take care in setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board hard disk drive or solid state drive Taking care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint Register your computer e Register your ThinkPad computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 19 Be sure not to modify your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 Prepare a mixture of a gentle kitchen use detergent one that does not
97. es and turn off your computer the microphones will remain muted when you turn on your computer again To unmute the microphones press F4 En Darkens the display EA Brightens the display You can temporarily change the computer display brightness by pressing the two keys To change the default brightness level right click the battery status icon in the Windows notification area Then click Adjust screen brightness and make changes as desired EA Switches the display output location between the computer display and an external monitor For more information refer to Using an external monitor on page 35 Note To switch between the computer display and an external monitor the Windows P key combination also is available EA Enables or disables the built in wireless networking features For more information on the wireless features refer to Wireless connections on page 31 Chapter 2 Using your computer 25 For Windows 7 Opens Control Panel For Windows 8 and Windows 8 1 Opens the Settings charm For Windows 7 Opens Windows Search For Windows 8 and Windows 8 1 Opens the Search charm Ea Views the programs that you have opened E For Windows 7 Opens Computer For Windows 8 and Windows 8 1 Views all the programs C L Controls the keyboard backlight There are three modes for the keyboard backlight Off Low and High Press Fn Spacebar to change the modes of the keyboard backlight Fn B Has the same fu
98. esktop function e If you want to show DOS full screen while in Extend desktop mode only the primary display shows DOS the other display is blacked out e If your computer has the Intel graphics card you can designate the primary display by doing the following 1 Press Ctrl Alt Fn F12 The Intel Graphics and Media Control Panel window opens 2 Select Advance Mode and click OK 3 Click Multiple Display 4 Select the desired display as the primary display 36 User Guide e If your computer has the AMD graphics card you can designate the primary display by doing the following 1 Right click on the desktop and then select Screen resolution 2 Select Extend these displays in Multiple Displays 3 Change the setting to designate the primary display e When an application using DirectDraw or Direct3D is running in full screen mode only the primary display shows the output e You cannot use the display switching function in Extend desktop mode Enabling the Extend desktop function To enable the Extend desktop function do the following 1 Connect the external monitor to the HDMI connector then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Press F7 and then select Extend Note If the monitor connector is not compatible with the HDMI connector on your computer you can use a convert cable to establish the connection Convert cables are available as options from Lenovo at http www le
99. ess Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit Note You might want to record your password and store it in a safe place Otherwise if you forget the password you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled Hard disk passwords The following two types of hard disk passwords can help protect the information stored on the hard disk drive User hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password to access files and applications on the hard disk drive Master hard disk password The master hard disk password also requires a user hard disk password The master hard disk password is usually set and used by a system administrator It enables the administrator to access any hard disk drive in a system like a master key The administrator sets the master password then assigns a user password for each computer in the network The user can then change the user password as desired but the administrator still can get access by using the master password When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password Before you start print these instructions To set a hard disk password do the following 1 Turn off your co
100. essary device drivers are installed e The application works when it is run on some other computer If an error message is displayed while you are using the application program refer to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help Problems with ports and connectors The following are the most common problems with ports and connectors A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Ensure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct Open Control Panel Click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 116 User Guide Refer to Diagnosing problems on page 101 for a diagnostic test of the USB connector Chapter 10 Troubleshooting computer problems 117 118 User Guide Chapter 11 Getting support This chapter provides information about getting help and support from Lenovo e Before you contact Lenovo on page 119 e Getting help and service on page 119 e Purchasing additional services on page 121 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of erro
101. f llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B 126 User Guide Korea Class B compliance statement BS DJS SSAIIAM 01 Ile ASS BS ANLSEHNIEN FE ISAM MSE 2S 5322 oh SE NAA ASS ASu o Japan VCCI Class B compliance statement CORB Q7ABRHRHRECT CORE RERA TEATS CeANELTUETH LOKENTIAPTLEISIRERCERLTE Anat ZEBERBIERLILENSURT FUR BLAS CE TIEL UMW RMUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AANDEREAN 20A 4 ATOMBICNSTSSMRE TRB Ba SHAK JISC 61000 3 2 Ham Lenovo product service information for Taiwan A Lenovo EMBRBERUT fay Bt Fe AAS AS 1 BRS BD 2S a BAC rh AA BIR A TS B80 ARI Bae O800 000 702 Eurasian compliance mark EAL Appendix A Regulatory information 127 128 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com social_responsibility us en Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste
102. f your computer e Blinks for three times The computer is initially connected to the power e On The computer is on in normal use e Off The computer is off or in hibernation mode e Blinks slowly The computer is in sleep mode e Blinks fast The computer is entering hibernation mode Locating important product information This section provides information to help you locate the machine type and model label the FCC ID and IC Certification label the Windows Certificate of Authenticity label and the Genuine Microsoft label Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service 8 User Guide The following figure shows the location of the machine type and model of your computer TYPE 0000 000000 S N 00 000000 00 00 LA ONT TI FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the wireless communication card J shown on the enclosure of the computer The FCC ID and IC Certification number label is affixed on the card installed in the wireless communication card slot of the computer On some models Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer back cover assembly The following figure shows where you can find the information ab
103. f your computer is getting no power at all check the following items 1 Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet 2 Inspect the ac power adapter Check for any physical damage and ensure that the power cable is firmly attached to the adapter brick and the computer 3 Verify the ac power source is working by attaching another device to the outlet 4 Remove all devices and then test for system power with minimal devices attached a Disconnect the ac power adapter and all cables from the computer b Close the computer display and turn the computer over c Remove the memory module Refer to Replacing a memory module on page 69 d Remove the Mini PCI ExpressCard Refer to Replacing a Mini PCI ExpressCard for wireless LAN connection on page 70 e Remove the hard disk drive Refer to Replacing the hard disk drive or solid state drive on page 67 f Wait for 30 seconds and then reinstall the memory module and the known good battery or the ac power adapter to test the computer with minimal devices attached first g Reinstall each device one at a time that you have removed in the earlier steps A power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the system is still not reset r
104. g posture Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Copyright Lenovo 2013 41 Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide
105. ge Base home page at http support microsoft com Type the number of the fix module in the search field then click Search 7 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To download and install the registry patches go to the Lenovo Support Web site at http support microsoft com 8 Install the device drivers See Installing device drivers on page 81 Note After installing the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly 80 User Guide When you install the Windows 8 or Windows 8 1 operating system you might need one of the following country or region codes Installing device drivers Device driver is the program that operates a particular hardware device of the computer If a device does not perform well or you install a new device you need to install or update the corresponding device driver For example if you use the Windows 7 operating system to use the USB 3 0 connector you need to download and install the USB 3 0 driver To download the latest device drivers do the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select your product name to view all the device drivers for your computer 3 Select the device drivers you that you need and follow the instructions on the screen Attention Do not download the device drivers from th
106. ging the setting for the security chip Erasing the fingerprint data Enabling or disabling the following features Wake on LAN and Flash over LAN Lock UEFI BIOS Settings Password at unattended boot Boot Device List F12 Option Boot Order Lock Flash BIOS Updating by End Users Internal network device Internal wireless device Internal Bluetooth device Internal Network Option ROM Notes e The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier e When Lock UEFI BIOS Settings option is enabled all BIOS settings cannot be changed To change the settings a supervisor password is required 48 User Guide Setting changing or removing a supervisor password Before you start print these instructions Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again N When the logo screen is displayed press F1 to start the ThinkPad Setup program wo Select Security gt Password gt Supervisor Password by using the directional keys gt Depending on your needs do one of the following e To set a password do the following a Inthe Enter New Password field type a desired password and press Enter b Inthe Confirm New Password field
107. he ThinkPad Setup program Otherwise the operating system will not start correctly When you install the Windows 7 operating system you might need one of the following country or region codes Installing the Windows 8 or Windows 8 1 operating system Before you start print these instructions Attention e The process of installing a new operating system deletes all the data on your hard disk drive or solid state drive including the data that were stored in a hidden folder e If your computer is equipped with both a hard disk drive and an M 2 solid state drive do not use the M 2 solid state drive as a bootable device The M 2 solid state drive is used for cache function and to support the Intel Rapid Start Technology To install the Windows 8 or Windows 8 1 operating system do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 81 2 Select Startup gt Boot to display the Boot Priority Order submenu 3 Select the drive that contains the Windows 8 or Windows 8 1 operating system installation program for example USB HDD 4 Press F10 A Setup Confirmation window is displayed Click Yes to save the configuration and exit the ThinkPad Setup program 5 Connect the drive that contains the Windows 8 or Windows 8 1 operating system installation program to the computer and restart the computer 6 Install the Windows 8 or Windows 8 1 fix modules Go to the Microsoft Knowled
108. he Windows 8 or Windows 8 1 operating system on page 15 Tips for using the wireless LAN feature To achieve the best connection use the following guidelines e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e Open your computer lid to an angle of slightly more than 90 degrees e f you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded 32 User Guide Checking the wireless LAN connection status You can check the wireless LAN connection status through the wireless network connection status icon in the Windows notification area The more bars encompassed the better the signal is For the Windows 7 operating system you also can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless status icon in the Windows notification area Access Connections gauge i Power to the wireless radio is off or no signal _ Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point ttl e Power to the wireless radio is on The signal strength of the wireless connection is marginal itl acti Power to the wireless radio is on The sign
109. he ac power adapter is attached 82 User Guide Table 4 Config menu items continued Ethernet LAN Option ROM for Legacy Only boot mode or Both with Legacy first UEFI IPv4 Network Stack for UEFI Only boot mode or Both with Legacy first UEFI IPv6 Network Stack for UEFI Only boot mode or Both with UEFI first UEFI PXE Boot Priority for UEFI Only boot mode or Both with UEFI first Always On USB Charge in Battery Operation If you select AC and Battery the Wake on LAN function is enabled with any power sources e The magic packet type Wake on LAN requires ac power e The Wake on LAN function does not work when a hard disk password is set Load the Ethernet LAN Option ROM to enable startup from an integrated network device e Disabled e Enabled e Disabled e Enabled Enable or Disable UEFI IPv4 Network Stack for UEFI environment e Disabled e Enabled Enable or Disable UEFI IPv6 Network Stack for UEFI environment e Pv6 First IPv4 First Select Network Stack Priority for UEFI PXE Boot USB UEFI BIOS Support e Disabled Enable or disable boot support e Enabled from USB storage devices Always On USB e Disabled e Enabled If you select Enable and the system is connected with the ac power adapter the USB connector can charge the external device when the system is in standby mode hibernate mode or turn off When the system is using a battery and is not connect to the ac po
110. hinkPad Setup program Main menu Config menu Date and time menu Security menu Startup menu Restart menu Updating your system UEFI BIOS Using system management System management Setting management features Chapter 9 Preventing problems General tips for preventing problems Making sure device drivers are current Taking care of your computer ar Cleaning the cover of your computer Chapter 10 Troubleshooting computer problems Diagnosing problems Troubleshooting fe a Computer stops responding Spills on the keyboard Error messages Errors without messages ii User Guide 62 62 65 65 65 66 67 69 70 72 75 75 75 76 79 79 79 80 81 81 82 82 86 86 89 91 91 91 92 92 95 95 96 97 98 101 101 101 101 102 102 104 Beep errors i Memory module probiers Networking problems Problems with the an and siker pointing devices Problems with the display and uktiimdia devices AE Fingerprint reader Breblemz Battery and power problems Problems with drives and other Storiae devices A software probis Re Problems with ports and connectors Chapter 11 Getting eben Before you contact Lenovo Getting help and service Using diagnostic programs Lenovo Support Web site Calling Lenovo F Purchasing additional services Appendix A oer information Wireless related formatan Location of the UltraConnect Wiass antennas Locating wireless regulat
111. hold a video conference For details see Using the camera on page 38 i Microphones The built in microphones capture sound and voice when used with a program capable of handling audio EJ Power button Use the power button to turn on the computer To turn off the computer use the Start menu shutdown option on the Microsoft Windows 7 operating system For the Microsoft Windows 8 operating system and Microsoft Windows 8 1 operating system move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt Power gt Shut down If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If the computer still is not responding remove the ac power adapter and reset the computer by inserting a needle or a straightened paper clip into the emergency reset hole to turn off the computer To locate the emergency reset hole see Bottom view on page 6 You also can program the power button so that by pressing the power button you can shut down the computer or put it into sleep or hibernation mode To achieve this you need to change your power plan settings To access power plan settings do the following e For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 1
112. ht click on the desktop and then click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Select the external monitor and set Resolution 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information to ensure that the monitor type is correct If it is click OK to close the window otherwise proceed with the following steps 7 If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor 8 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation 9 Click the Driver tab 10 Click Update Driver 11 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Chapter 2 Using your computer 35 12 Clear the Show compatible hardware check box 13 Select the correct manufacturer and model for the external monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor 14 After updating the driver click Close Changing the color settings To change the color settings do the following For Windows 7 1 Right click on the desktop and click Screen resolution 2 Click Advanced Settings select the Monitor tab and then set Colors 3 Click OK For Windows 8 and Windows 8 1 1 Right click on the desktop and clic
113. ially the cooling of the microprocessor Notes e The fan louvers are located behind the hinge e To ensure proper airflow do not place any obstacles in front of the fan louvers Screen multi touch screen on some models Depending on the model you computer comes with a multi touch screen For more information see Using the multi touch screen on page 21 Right side view 2031405 Figure 2 Right side view Note Your computer might look slightly different from the illustration above Media card reader slot EJ USB 3 0 connector E Combo audio connector E Security lock slot EJ High Definition Multimedia Interface HDMI connector Chapter 1 Product overview 3 El Media card reader slot Depending on the model the computer might have a media card reader slot Insert your flash media card into this slot to read the data on the card The media card reader slot supports the following cards e MultiMediaCard MMC e Secure Digital SD card e Secure Digital eXtended Capacity SDXC card e Secure Digital High Capacity SDHC card Ea Combo audio connector Connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug to the combo audio connector to listen to the sound from the computer Notes e If you are using a headset with a function switch do not press this switch while using the headset If you press the switch the headset microphone will be disabled and the integrated microphones on the
114. ides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help information system of your antivirus software 54 User Guide Chapter 5 Recovery overview This chapter provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system and the Push Button Reset program on the Windows 8 and Windows 8 1 operating systems Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system Notes e There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system e The product on the recovery media might be used only for the following purposes Restore the product preinstalled on your computer Reinstall the product Modify the product using the Additional Files To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology it is recommended that you use one of the following software programs for backup e ThinkVantage Rescue and Recovery version 4 3 or later e Symantec Norton Ghost version 15 or
115. ides the following tips to help you prevent computing problems e f your computer is equipped with both a hard disk drive and an M 2 solid state drive you are not recommended to use the M 2 solid state drive as a bootable device The M 2 solid state drive is designed and developed for cache function purpose only If you use the M 2 solid state drive as a bootable device its reliability is not guaranteed e Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full the Windows operating system will slow down and might produce errors To check the hard disk drive capacity do the following For Windows 7 Click Start gt Computer For Windows 8 and Windows 8 1 Open the File Explorer e Empty your recycle bin on a regular basis e Use disk defragment tool regularly on your hard disk drive to improve data seek and read times e To free up disk space uninstall unused application programs Note You also might want to look for program duplication or overlapping versions e Clean out your Inbox Sent and Trash folders from your e mail client program e Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer External rewritable optical drives are available for most machines and are easily installed e Schedule system restore operations to take a system snapshot periodic
116. ini PCI ExpressCard slot for you to establish wireless LAN connections EJ Emergency reset hole If the computer stops responding and you cannot turn it off by pressing the power button remove the ac power adapter and insert a straightened paper clip into the emergency reset hole to reset the computer ES Integrated battery Use your computer with the battery power whenever ac power is unavailable Ei Memory upgrade slot You can increase the amount of memory in the computer by installing a memory module in the memory upgrade slot Memory modules are available as options from Lenovo El Stereo speakers For details see Special keys on page 24 Status indicators Your computer has several status indicators that show the status of your computer Note Your computer might look slightly different from the following illustration Chapter 1 Product overview 7 Fn Lock indicator The Fn Lock indicator shows the status of the Fn Lock function For more information see Special keys on page 24 Ea Speaker mute indicator When the speaker mute indicator is on the speakers are muted Ei Microphone mute indicator When the microphone mute indicator is on the microphones are muted E Camera status indicator When the Camera status indicator is on the camera is in use Bia System status indicators The illuminated dots in the ThinkPad logo on the outer lid of your computer and on the palm rest show the system status o
117. io communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 re Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian
118. is exposed for an extended time to air containing negative ions it might become electrostatically charged Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or the palm rest e Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 180 degrees as this might damage the computer hinge e Do not turn your computer over while the ac power
119. isk drive or solid state drive firmly into place i 68 User Guide 7 Install the screws to secure the hard disk drive or solid state drive 8 Reinstall the base cover assembly See Replacing the base cover assembly on page 66 9 Turn the computer over again Connect the ac power adapter and all cables Replacing a memory module Before you start print these instructions Increasing memory capacity is an effective way to make programs run faster To replace a memory module read the following prerequisites and then the instructions When replacing a memory module be sure to follow the precautions Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the memory module To replace a memory module do the following 1 Disable the built in battery See Disabling the built in battery on page 65 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 66 Chapter 6 Replacing devices 69 4 If the memory module already is in the memory slot open the latches on both sides of the slot at the sa
120. ith the wake up function enabled the computer consumes a small amount of power To enable the wake up function do the following 1 Open Control Panel and click System and Security 2 Click Administrative Tools 3 Click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the left pane select the task folder for which you want to enable the wake up function The scheduled tasks are displayed 5 Click a scheduled task and then click the Conditions tab 6 Under Power select the check box for Wake the computer to run this task To put the computer into hibernation mode change your power plan settings by doing the following For Windows 7 Start the Power Manager program and then click the Power Plan tab Then follow the instructions on the screen For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 13 For Windows 8 and Windows 8 1 Go to the desktop Right click the battery status icon in the Windows notification area and click Power Options and then click Change plan settings that is next to your power plan Then follow the instructions on the screen e Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press F8 Connecting to the netw
121. k Screen resolution 2 Click Advanced Settings and then select the Color Management tab 3 Click Color Management and then select the Advanced tab 4 Change the color settings as you desired and then click Close Considerations for connecting an external monitor e When installing an operating system you must install the display driver for your monitor that is provided with the computer and the monitor INF file that is provided with the external monitor e If you set a resolution higher than the resolution you are using on the computer monitor and use an external monitor that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device e If the external monitor you are using is outdated the resolution and the refresh rate might be limited Using the Extend desktop function Your computer supports the Extend desktop function With the Extend desktop function you can display output on both the computer display and an external monitor You also can display different desktop images on each monitor You can use the Extend desktop function without changing any settings If the function does not work refer to Enabling the Extend desktop function on page 37 Considerations for using the Extend d
122. kup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup Chapter 5 Recovery overview 57 If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace t
123. l cables from devices 2 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 5 Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer xii User Guide LCD notice CAUTION The liquid crystal display LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care Note For products with mercury containing fluorescent lamps for example non LED the fluorescent lamp in the liquid crystal display LCD contains mercury dispose of according to local state or federal laws Using headphones or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or
124. l settings You can designate where the Rescue and Recovery program stores the backup 56 User Guide e In a protected area of your hard disk drive e On the secondary hard disk drive if a secondary hard disk drive is installed in your computer e On an attached external USB hard disk drive e On a network drive e On recordable discs a recordable external optical drive is required for this option After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program on different operating systems e To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery
125. lace and do not use them to store other data Creating recovery media To create recovery media you need a USB drive with at least 8 GB of storage The required USB capacity depends on the size of the recovery image Attention Creating recovery media will delete anything stored on the USB drive To avoid data loss make a backup copy of all the data that you want to keep To create recovery media do the following Note Ensure that your computer is connected to ac power 62 User Guide Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Depending on the operating system do one of the following e For Windows 8 Type recovery in the Search field and click Settings Then click Create a recovery drive e For Windows 8 1 Type recovery in the Search field and click the Search button Then click Create a recovery drive Click Yes in the User Account Control window to allow the Recovery Media Creator program to start Ensure that you select the Copy the recovery partition from the PC to the recovery drive option Then click Next Important If you clear the Copy the recovery partition from the PC to the recovery drive option you will create recovery media without the recovery partition content You still can start the computer from the recovery media but you might be unable to recover your computer if the recovery partition on your computer is damaged 5 Connect
126. later To start the Symantec Norton Ghost program do the following 1 Click Start gt Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suit or later Paragon Backup amp Recovery 10 Home or later Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media This section provides instructions on how to create recovery media On the Windows 7 operating system you can create recovery media using discs or external USB storage devices Copyright Lenovo 2013 55 To create recovery media on the Windows 7 operating system click Start gt All Programs gt
127. led System Management BIOS Reference Specification SMBIOS V2 6 1 SMBIOS provides information about the hardware components of your system It is the responsibility of the BIOS to supply this database with information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment Preboot eXecution Environment PXE technology makes your computer more manageable it is PXE 2 1 compliant by enabling it to boot load an operating system or another executable image from a server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your computer can be booted from the PXE server Note Remote Program Load RPL cannot be used with your computer Wake on LAN A network administrator can use Wake on LAN to turn on a computer from a management console When Wake on LAN is used with network management software many functions such as data transfer software updates and Flash updates of UEFI BIOS can be performed remotely without remote attendance This updating can be done after normal working hours and on weekends to save time and increase productivity Users are not interrupted during normal working hours and LAN traffic is kept to a minimum If a computer is turned on by the Wake on LAN function the Network boot sequence is used Asset ID EEPROM The Asset ID EEPROM cont
128. ls program Note Depending on your computer model some of the programs might not be available Table 1 Programs in the Lenovo ThinkVantage Tools program Access Connections Internet Connection Active Protection System Airbag Protection Chapter 1 Product overview 13 Table 1 Programs in the Lenovo ThinkVantage Tools program continued Progam T SSSCSC S S Accessing Lenovo programs from Control Panel To access Lenovo programs from Control Panel click Start gt Control Panel Then depending on the program you want to access click the corresponding section and then click the corresponding green text Note If you cannot find the program you need in Control Panel open the navigation window of the Lenovo ThinkVantage Tools program and double click the corresponding dimmed icon to install the program you need Then follow the instructions on the screen When the installation process completes the program icon will be activated and you can find the program in Control Panel The following table lists the programs and the corresponding sections and green texts in Control Panel Notes e Depending on the model some of the programs might not be available e The Lenovo QuickCast program and the Lenovo QuickControl program are not listed in Control Panel Use the Lenovo ThinkVantage Tools program to access them Table 2 Programs in Control Panel Control Panel section Green text in Control Panel Network and Internet Len
129. m from http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further e f required you can find the contact information about the Customer Support Center for your country or region at http www lenovo com support phone When calling the Customer Support Center make sure that you have your machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have the error screen on or the messages written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if yo
130. me time fj and then remove the memory module Save the removed memory module for future use 5 Place the notched end of the new memory module toward the contact edge side of the memory slot and insert the memory module If into the slot at an angle of about 20 degrees Pivot the memory module downward until it snaps into place Ensure that the memory module is firmly installed in the slot and cannot be moved easily Attention To avoid damaging the memory module do not touch its contact edge 6 Reinstall the base cover assembly See Replacing the base cover assembly on page 66 7 Turn the computer over again Connect the ac power adapter and all cables Replacing a Mini PCI ExpressCard for wireless LAN connection Before you start print these instructions 70 User Guide Manor During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall bancer Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a Mini PCI ExpressCard touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To replace the wireless LAN card do the following 1 Disable the built in battery See Disabling the built in battery on page 65 2
131. mon Comments Boot Mode e Quick The Quick boot is intended to boot the operating system as soon as possible by reducing the power on self test POST elapsed time The Diagnostics boot is to be used for the problem determination by performing tests of the devices e Diagnostics Option Key Display Disabled If you select Disabled then the message Enabled To interrupt normal startup press Enter is not displayed during the POST Boot Device List F12 Option Disabled If you select Enabled the F12 key is Enabled recognized and the Boot menu window is displayed Boot Order Lock Disabled If you select Disabled your computer Enabled will boot using the default priority If you select Enabled your computer will boot using the priority you have customized Restart menu To exit the ThinkPad Setup program and restart the computer select Restart from the ThinkPad Setup menu The following submenu items are displayed e Exit Saving Changes Save the changes and restart the computer e Exit Discarding Changes Discard the changes and restart the computer e Load Setup Defaults Restore to the factory default settings Note Enable OS Optimized Defaults to meet the Windows 8 or Windows 8 1 certification requirements When you change this setting some other settings are changed automatically such as CSM Support UEFI Legacy Boot Secure Boot and Secure RollBack Prevention e Discard Changes Discard the changes e Save Change
132. mputer Wait for about five seconds and then turn on the computer again 2 When the logo screen is displayed press F1 to start the ThinkPad Setup program 3 Select Security gt Password gt Hard disk 1 Password by using the directional keys 4 A password window is displayed You are prompted to select User or User Master Select User if you want to set only one hard disk password Select User Master if you want to set a user hard disk password and a master hard disk password for example if you are an administrator or a supervisor e f you select User do the following a When a window for typing the new password opens type your new password in the Enter New Password field and press Enter 46 User Guide b In the Confirm New Password field retype the password you just entered and press Enter e If you select User Master do the following a First set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter b Then set a master hard disk password When a message window prompts you to set the master hard disk password Press Enter to continue Type your new master hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter
133. n the Windows notification area displays the percentage of battery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Because of different user habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer For example How often you access the hard disk drive or solid state drive How bright you make the computer display How often you use the wireless features To check for detailed battery status information do the following e For Windows 7 Open the Power Manager program and click the Battery tab e For Windows 8 and Windows 8 1 Open the Lenovo Settings program and click Power Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system you can program your computer so that when the battery power falls below a certain level three events occur the alarm goes off a message is displayed and the LCD is turned off To enable the battery alarm do the following 28 User Guide 1 Start Power Manager 2 Click the Global Power Settings tab 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm mess
134. nal monitor Click Advanced Settings Click the Adapter tab Ensure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click OK If the information is incorrect reinstall the device driver Check the monitor type and if necessary update the driver by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Click the icon for the desired monitor the Monitor 2 icon is for the external monitor 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information window to ensure that the monitor type is correct If it is click OK to close the window otherwise do the following If more than one monitor type is displayed select Generic PnP Monitor or Generic Non PnP Monitor Chapter 10 Troubleshooting computer problems 109 12 13 14 15 16 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation Click the Driver tab 10 11 Click Update Driver Click Browse my computer for driver software and then cli
135. nction as the Break key Fn P Has the same function as the Pause key Fn S Has the same function as the SysRq key Fn K Has the same function as the ScrLK key H Windows key On the Windows 7 operating system press the Windows key to open the Start menu On the Windows 8 and Windows 8 1 operating systems press the Windows key to switch between the current workspace and the Start screen For information about using the Windows key with other keys refer to the help information system of the Windows operating system Using the ThinkPad pointing device The ThinkPad pointing device consists of the TrackPoint pointing stick J and the ThinkPad trackpad The whole ThinkPad trackpad is an active area sensitive to finger movement The left click zones J and right click zones work as the left and right mouse buttons on a conventional mouse The scroll zone J enables you to scroll Web pages or documents in any direction 26 User Guide Note Your computer keyboard might look slightly different from the following illustration Using the TrackPoint pointing stick To use the TrackPoint pointing stick apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard Then you can move the pointer But the pointing stick itself does not move The speed at which the pointer moves depends on the pressure you apply to the pointing stick Using the ThinkPad trackpad The ThinkPad trackpad of your computer sup
136. nder the following conditions When the computer is turned on When the computer resumes normal operation When the TrackPoint pointing device is kept pressed for a long time When the temperature changes e Problem The TrackPoint pointing device or ThinkPad trackpad does not work Solution Make sure that the TrackPoint pointing device or ThinkPad trackpad is enabled in the ThinkPad Device Setting window Keyboard problems e Problem All or some keys on the keyboard do not work Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad and the external keyboard Ensure that you have seated the connectors correctly If the problem persists ensure that the correct device driver is installed 1 Open Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane ensure that you see this message Device Status This device is working properly If Keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Ensure that the external numeric keypad is correctly connected to the computer Chapter 10 Troubleshooting computer problems
137. nect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect wireless antenna system built into the display for optimal reception enabling wireless communication wherever you are Wireless LAN antenna auxiliary H Wireless LAN antenna main 124 User Guide Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com UserManual Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad S440 machine type 20AY and 20BB This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to rad
138. ng 1 Depending on the operating system do one of the following e For Windows 8 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt General e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 Inthe Remove everything and reinstall Windows section click Get started Then click Next to confirm the operation 3 Depending on your needs do one of the following e To perform a quick format click Just remove my files to start the process The process will take several minutes Chapter 5 Recovery overview 61 e To perform a complete format click Fully clean the drive to start the process The process will take several hours 4 Follow the instructions on the screen to reset your computer to the factory default settings Using the advanced startup options With the advanced startup options you can change the firmware settings of the computer change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Depending on the operating system do one of the following e For Windows 8 Move your pointer to the top right or bottom right corner of th
139. not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that a
140. not turn on continue with step 2 Copyright Lenovo 2013 101 e f you cannot turn off your computer by pressing and holding the power switch remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole After the computer is off restart the computer by pressing the power button If the computer does not turn on continue with step 2 2 While the computer is off remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole Then hold down the power button for 10 seconds Reattach the ac power adapter If the computer does not turn back on continue with step 3 Note If the computer starts with ac power but does not start when ac power is removed call the Customer Support Center for support 3 While the computer is off remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If step 2 is unsuccessful continue with step 4 Note The following steps involve removing static sensitive components from your computer Ensure that you are properly grounded and remove all sources of power attached to the computer If you are uncomfortable or unsure about removing components call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware and reset the computer by inse
141. novo com accessories services index html To change the resolution for each monitor do the following 1 Right click on the desktop and click Screen resolution Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the secondary display the external display Set the resolution for the secondary display ona W DY Click OK to apply the changes To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab and then set Colors Setting up a presentation To make presentations you can connect a projector to your computer through the HDMI connector on your computer Note If the projector connector is not compatible to the HDMI connector on your computer you can purchase a converter cable on http www lenovo com accessories services index html It might take several seconds before the projector displays the image If you do not see your desktop displayed after 60 seconds press F7 to switch among different display output locations Your projector might have one or more audio input connectors To project sound you will need to attach the combo audio connector on your computer to these connectors using an audio cable commercially available Using the Switchable Graphics feature Some ThinkPad notebook computers support the Switchable Graphics feature
142. nsing error Solution The thermal sensor is not functioning correctly Shut down the computer immediately and have the computer serviced Errors without messages e Problem My screen keeps blanking when do not want it to Solution If your system is preinstalled with the Windows 7 operating system you can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans If your system is preinstalled with the Windows 8 or Windows 8 1 operating system do the following 1 Go the desktop and click the battery status icon in the Windows notification area 2 Click More power options gt Show additional plans gt High performance e Problem When I turn on the computer nothing is displayed on the screen and the computer does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power button for four seconds or more Turn it on and listen again 104 User Guide Solution Ensure that The battery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power button on again for confirmation If a power on password is set Press any key to display the promp
143. nter 3 A Setup Notice window is displayed Press Enter to continue The master hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice both the user and master hard disk passwords are removed e If you are in User hard disk mode follow the following steps to change the user hard disk password 1 Follow steps 1 through 6 in Setting a hard disk password on page 46 typing your password to start the ThinkPad Setup program 2 Type the current user hard disk password in the Enter Current Password field and press Enter 3 Type the new password in the Enter New Password field and press Enter then retype the new password in the Confirm New Password field and press Enter 4 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice the user hard disk password is removed Chapter 4 Security 47 Tips on using the hard disk passwords You can set the minimum length of a hard disk password through the Security menu If you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than se
144. o copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Make sure that the computer is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 60 4 Do one of the following e To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 59 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs a
145. o change to a lower value Note Default values are in boldface 4 To change other configurations press the Esc key to exit the submenu and return to the parent menu 5 When you complete the configuration press the F10 key to save and exit You also can select the Restart tab in the ThinkPad Setup menu and restart your computer with one of the provided options Note You can press the F9 key to restore to the default settings Main menu When you enter the ThinkPad Setup program you will first see the Main menu as follows e UEFI version e UEFI date e Embedded controller version e Machine type model e System unit serial number e System board serial number e Asset tag e CPU type e CPU speed e Installed memory e UUID e MAC address Internal LAN e Preinstalled operating system license e UEFI Secure Boot Config menu To change the configuration of your computer select the Config tab from the ThinkPad Setup menu The following table lists the Config menu items Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 4 Config menu items Menu item Submenu item Selection Comments Network Wake On LAN e Disabled Enable the system to Power on e AC Only when the Ethernet controller receives a magic packet a e AC and Battery special network message If you select AC Only the Wake on LAN function is enabled only when t
146. o reinstall desired factory installed applications and device drivers Reinstalling preinstalled applications To reinstall some preinstalled application programs do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the APPS folder The folder contains several subfolders named for the various preinstalled applications 4 Open the subfolder for the application you want to reinstall 5 Double click Setup and then follow the on screen steps to reinstall the application Chapter 5 Recovery overview 59 Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder The folder contains several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver e f the subfolder for the device contains a file of setup information a file with the extension inf you c
147. ocation e Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first ensure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For details see the documentation that comes with the monitor Audio problems e Problem Wave or MIDI sound does not play correctly Solution Ensure that the built in audio device is configured correctly 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 Double click Sound video and game controllers 5 Ensure that the following device is enabled and configured correctly Realtek High Definition Audio e Problem Recordings made using the microphone input are not loud enough Solution Ensure that the Microphone Boost function is turned on and set by doing the following 1 Open Control Panel Click Hardware and Sound Click Sound Click the Recording tab
148. oduct has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Copyright Lenovo 2013 xiii Save these instructions xiv User Guide Chapter 1 Product overview This chapter provides information about connector locations important product labels computer features specifications operating environment and preinstalled programs This chapter contains the following topics e Locating computer controls connectors and indicators on page 1 e Locating important product information on page 8 e Features on page 11 e Specifications on page 12 e Operating environment on page 12 e Lenovo programs on page 13 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer Front view Figure 1 Front view E Microphones El ThinkPad trackpad EJ Power button EJ M 2 solid state drive Copyright Lenovo 2013 1 H System status indicator illuminated ThinkPad logo Screen multi touch screen on some models E Camera Some models have an integrated camera Use the camera to take pictures or
149. of Access Center Screen reader technologies Screen reader technologies are primarily focused on software application interfaces help information systems and various online documents However in the case where a screen reader cannot read documents the document must first go through a conversion process One solution converts Adobe PDF files into a format that is read by the screen reader programs This solution is a Web based service provided by Adobe Systems Incorporated Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion option converts PDF documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile e f you carry an ac power adapter detach the ac cor
150. off your computer and disconnect the ac power adapter and all cables from the computer Turn on your computer Press F1 to enter ThinkPad Setup when the ThinkPad logo appears Select Config gt Power The Power submenu is displayed Select Disable Built in Battery af WwW N Click Yes in the Setup Warning window The built in battery is disabled and the computer turns off automatically Wait three to five minutes to let the computer cool Replacing the base cover assembly Before you start print these instructions To replace the base cover assembly do the following 1 Disable the built in battery See Disabling the built in battery on page 65 2 Close the computer display and turn the computer over 3 Remove the screws J that secure the base cover assembly Then remove the base cover assembly H 66 User Guide 4 Install the new base cover assembly Fl and install the screws H 5 Turn the computer over again Connect the ac power adapter and all cables Replacing the hard disk drive or solid state drive Before you start print these instructions Attention The hard disk drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines e Replace the hard disk drive or solid state drive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive or solid state drive are not designed for frequent changes or dri
151. omputer against unauthorized access If you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting changing or removing a power on password Before you start print these instructions To set change or remove a power on password do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again 2 When the logo screen is displayed press F1 to start the ThinkPad Setup program 3 Select Security gt Password gt Power on Password by using the directional keys Copyright Lenovo 2013 45 4 Depending on your need do one of the following e To set a password do the following a Inthe Enter New Password field type a desired password and press Enter b Inthe Confirm New Password field retype the password and press Enter e To change a password do the following a Inthe Enter Current Password field type the current power on password and press Enter b Inthe Enter New Password field type the new power on password and press Enter then retype the password in the Confirm New Password field and Press Enter e To remove a password do the following a Inthe Enter Current Password field type the current power on password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 5 A Setup Notice window is displayed Pr
152. ons that is applicable to the Windows 7 operating system Windows 8 operating system and Windows 8 1 operating system Note Your computer screen might look different from the following illustrations To open an application or perform 3 Click an action on an open application such as Copy Save and Delete depending on the application To scroll through items such as lists Scroll the mouse wheel move the pages and photos scroll bar or click the scroll arrow To move an object Drag an item to the desired location Click hold and drag an item r To zoom out Move two fingers closer together Press the Ctrl key while scrolling the mouse wheel backward Chapter 2 Using your computer 21 To zoom in To rotate an item Move two fingers farther apart Put two or more fingers on an item and then rotate your fingers supported only on some models Press the Ctrl key while scrolling the mouse wheel forward If the application supports rotation click the rotation icon Double click Touch gestures and mouse actions for Windows 8 and Windows 8 1 operating systems The following table lists some touch gestures and the corresponding mouse actions supported by the Window 8 and Windows 8 1 operating systems Note Your computer screen might look different from the following illustr
153. ork Your computer has one or more network cards that enable you to connect your computer to the Internet or other network connections Ethernet connections You can connect your computer to a local network or a broadband connection by using the built in Ethernet feature of the computer bancer Your computer has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only Attention e f you want to use the wireless features on an airplane check the wireless services with the airline before boarding the airplane Chapter 2 Using your computer 31 e lf there are restrictions on the use of computer wireless features on an airplane disable the wireless features of your computer before boarding Depending on the wireless devices installed on your computer you might be able to use the following wireless networks e Wireless LAN connection e Bluetooth connection e NFC connection Using the wireless LAN connection A wireless local area network LAN covers a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this type of network Your computer comes with a built in wireless network card and a configuration utility to help you establish wireless connections and monito
154. ory notices Export classification notice Electronic emission notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission compilanes statement European Union Complidnee to 5 the Electromagnetic Compatibility Directive German Class B compliance statement Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase P Lenovo produci service a information fer Taiwan Eurasian compliance mark Appendix B WEEE and nn statements Important WEEE information Japan recycling statements Recycling information for Brazil 105 106 106 107 108 112 113 115 116 116 119 119 119 120 120 120 121 123 123 124 125 125 125 125 125 126 126 127 127 127 127 127 129 129 129 130 Battery recycling information for the European Union ae woot aoa ate S130 Battery recycling dictation for Taiwan ty con s 131 Battery recycling information for the United States and Canada de i Pee ew on NST Recycling information for China bo rer ood ae Sl Appendix C ENERGY STAR model information 133 Appendix D Notices 135 Copyright Lenovo 2013 Trademarks 2 2 2 2 2 ee ee ee 136 Appendix E Restriction of Hazardous Substances Directive RoHS
155. ou also will receive the following benefits e Quicker service when you call Lenovo for help e Automatic notification of free software and special promotional offers To register your computer with Lenovo do one of the following e Go to http www lenovo com register and follow the instructions on the screen to register your computer e Connect your computer to the Internet and register your computer through a preinstalled registration program For Windows 7 The preinstalled Lenovo Product Registration program launches automatically after you have used your computer for a time Follow the instructions on the screen to register your computer For Windows 8 and Windows 8 1 Open the Lenovo Support program Then click Registration and follow the instructions on the screen to register your computer Frequently asked questions The following are a few tips that will help you optimize the use of your computer To ensure that you receive the best performance from your computer go to the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Copyright Lenovo 2013 19 Can I get my user guide in another language e To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen How do use battery power more effectively when am on the go e To conserve power or to susp
156. out the location of the FCC ID and IC Certification number label of the computer The following figure shows the location of the FCC ID and IC Certification number label of your computer Chapter 1 Product overview 9 To remove the wireless LAN card for repair or replacement see Replacing a Mini PCI ExpressCard for wireless LAN connection on page 70 Note Use only Lenovo authorized wireless communication card for the computer If you install an unauthorized wireless communication card that is not approved for use in your computer an error message will be displayed and the computer will beep when you turn on the computer Certificate of Authenticity label The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operating system The licensed Windows version and product key associated with the computer are printed on this label Record this information and keep it in a safe place You might need these numbers to start your computer or reinstall the Windows 7 operating system Depending on the model the Certificate of Authenticity label can be on the computer cover under the battery or on the power adapter For more information about the Certificate of Authenticity label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the Certificate of Authenticity label on the computer cover Genuine Microsoft label The Genuine Microsoft
157. ovo Internet Connection Active Protection System System and Security Lenovo Airbag Protection Hardware and Sound Client Security Solution System and Security Lenovo Enhanced Security Communications Utility Hardware and Sound Lenovo Web Conferencing Lenovo Fingerprint Manager System and Security Lenovo Fingerprint Reader Hardware and Sound or Lenovo Notebook Fingerprint Reader Lenovo Solution Center System and Security Lenovo System Health and Diagnostics 14 User Guide Table 2 Programs in Control Panel continued Control Panel section Green text in Control Panel Message Center Plus Messages from Lenovo Password Manager System and Security Lenovo Password Vault User Accounts and Family Safety Power Manager Hardware and Sound Lenovo Power Controls System and Security Recovery Media System and Security Lenovo Factory Recovery Disks Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore System Update System and Security Lenovo Update and Drivers Accessing Lenovo programs on the Windows 8 or Windows 8 1 operating system If your computer is preinstalled with the Windows 8 or Windows 8 1 operating system to access Lenovo programs press the Windows key to go to the Start screen and then click a Lenovo program to launch it If you cannot find the program you need move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click
158. ports multi touch with which you can zoom in zoom out scroll or rotate on the screen while browsing the Internet or reading or editing a document Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device to achieve the extended functions of the ThinkPad pointing device To customize the ThinkPad pointing device do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Mouse gt ThinkPad 3 Follow the instructions on the screen Replacing the cap The cap on the end of the TrackPoint pointing stick is removable After you use the cap for a period of time you can replace the cap with a new one Chapter 2 Using your computer 27 Note The TrackPoint cap used in your computer has grooves as shown in the following illustration Ensure that you replace the TrackPoint cap with a correct one that has such grooves Power management When you need to use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power Spend more time unplugged with ThinkPad batteries Mobility has revolutionized business by enabling you to take your work wherever you go With ThinkPad batteries you will be able to work longer without being tied to an electrical outlet Checking the battery status The battery icon i
159. power to the computer and charge the battery To use the Lenovo OneLink connector you need to remove the connector cover from the Lenovo OneLink connector first Note Ensure that you keep the connector cover Reattach it to the Lenovo OneLink connector when you are not using the Lenovo OneLink connector E Ethernet connector Connect your computer to a local area network LAN with the Ethernet connector bancer To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector You can only connect an Ethernet cable to this connector Chapter 1 Product overview 5 The Ethernet connector has two indicators that show the status of the network connection When the upper left indicator is solid green it indicates that the computer connects to a LAN and a session with the network is available When the upper right indicator blinks yellow it indicates that data is being transmitted EI Always on USB connector USB 3 0 By default the Always On USB connector enables you to charge some mobile digital devices and smartphones in the following situations e When your computer is on or in sleep mode e When your computer is in hibernation mode or is turned off but connected to ac power If you want to charge these devices when your computer is in hibernation mode or is turned off without ac power adapter attached do the following e For Windows 7 Start the Power Manager program and click the Global Powe
160. r codes running diagnostic programs or by consulting the Lenovo Web site Registering your computer Register your computer with Lenovo For more information see Registering your computer on page 19 Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which version e Which software applications were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources av
161. r Settings tab Then select the Enable USB charge from the computer battery even when the computer is off check box and click OK or Apply e For Windows 8 and Windows 8 1 Press the Windows key to go to the Start screen Click Lenovo Settings gt Power Then select the Enable USB charge from the computer battery even when the computer is off check box under Always On USB Attention When you attach a USB cable to the connector ensure that the USB mark is facing upward Otherwise the connector might be damaged Bottom view Figure 4 Bottom view Note Your computer might look slightly different from the illustration above Hard disk drive or solid state drive E Integrated battery EA Mini PCI ExpressCard slot for wireless LAN card E Memory upgrade slot EJ Emergency reset hole Wi Stereo speakers Hard disk drive or solid state drive Depending on the model the computer might have a large capacity customer upgradable hard disk drive that can meet various storage demands 6 User Guide Some models have a solid state drive for data storage The solid state drive makes your computer light and fast Note The hidden service partition is the reason why there is less free space than expected on your hard disk drive or solid state drive This reduction is more noticeable on the solid state drive because of its smaller capacity H Mini PCI ExpressCard slot for wireless LAN card Your computer might have a wireless LAN card in the M
162. r the connection status This enables you to stay connected to your network while you are at the office in a meeting room or at home with no need for a wired connection To establish a wireless LAN connection do the following e For Windows 7 1 Press F8 and follow the instructions on the screen to enable the wireless feature 2 Click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed 3 Double click a network to connect to it Provide required information if needed e For Windows 8 and Window 8 1 1 Go to the desktop and click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed Note To display the list ensure that airplane mode flight mode is set to off 2 Double click a network to connect to it Provide required information if needed If you need to connect to different wireless networks in different locations use the following software to manage multiple network profiles so that the computer automatically connects to an available network when the location changes e For Windows 7 Use the Access Connections program For more information see Accessing Lenovo programs on the Windows 7 operating system on page 13 e For Windows 8 and Window 8 1 Open the Lenovo Settings program and click Location Awareness For more information see Accessing Lenovo programs on t
163. re cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery e Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or
164. re provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium on different operating systems 58 User Guide e To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created
165. re the camera settings as desired e For Windows 8 and Windows 8 1 do one of the following Configure the camera settings directly from the program that is using the camera For more information see the help information system of the program Open the Lenovo Settings program Then click Camera Follow the instructions on the screen to configure the camera settings as desired Using a media card Your computer has one media card reader slot The media card reader slot supports the following four types of cards e Secure Digital SD card e Secure Digital High Capacity SDHC card e Secure Digital eXtended Capacity SDXC card e MultiMediaCard MMC Note While transferring data to or from a media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer is complete otherwise your data could become damaged For more information on media cards refer to any of the following topics Inserting a media card Attention Before you start installing any of the following cards touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To insert a media card into the 4 in 1 media card reader slot do the following 1 Ensure that the card is correctly oriented 2 Insert the card firmly into the 4 in 1 media card reader slot Press the card firmly into the slot If the media card is not plug
166. res in Power on password on page 45 and Hard disk passwords on page 46 For security a longer password is recommended e To provide reliable security for the UEFI BIOS use the security chip and a security application with a Trusted Platform Module management feature Refer to Setting the security chip on page 50 Note The Microsoft Windows 7 Windows 8 and Windows 8 1 operating systems support the TPM management feature e lf a Disk Encryption hard disk drive and Encryption solid state drive is installed in your computer be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption which is supported in the Ultimate and Enterprise editions of the Windows 7 operating system Professional and Enterprise editions of the Windows 8 operating system and Professional and Enterprise editions of the Windows 8 1 operating system Refer to Using Windows BitLocker Drive Encryption on page 50 Chapter 4 Security 49 e Before you dispose of sell or hand over your computer delete the data stored on it For more information refer to Notice on deleting data from your hard disk drive or solid state drive on page 53 The following drive can be protected by the UEFI BIOS e The hard disk drive built into your computer Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized a
167. rks of HDMI Licensing LLC in the United States and other countries DisplayPort is a trademark of the Video Electronics Standards Association Other company product and service names may be trademarks or service marks of others 136 User Guide Appendix E Restriction of Hazardous Substances Directive ROHS European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or ROHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf China RoHS FRHESEHEHRNTANEMREE HER ED RTC BBP EA BK 4Pb RUD Cd AME ZRER Bw rm Cr VD PBB PBDE MAG AL X O O O O O HE k TER X O O O O O JK X O O O O O J X O O O O O EIKI PAE X O 0 0 O 0 Hy X O O O O O Fe X O O O O O EUR X O O O O O HLH PAE X O O O O O O Ream RA EARE RE TA AA BS EES J T 11363 2006 MALEN Be et BER WE XK RNA TEA BRB AAI EA SE BY OPS SEA HES J T1 1363 2006 BERNE AY Be tet BEE KRPA XW TAT EE PETER BEROHS YER EP FBR ZA ee CLF EW Mil PRA AE HEA AE Rea RRRS R ARRAS S AW EMA GME WAKEN HE
168. rom any devices or the operating system cannot be found The following table lists the Startup menu items Default values are in boldface Note Some items are displayed on the menu only if the computer supports the corresponding features Table 6 Startup menu items menuten Json Teen O O Boot Select the boot device when you press the power button to turn on the computer Network Boot Select the boot device when the system wakes from LAN If the Wake on LAN function is enabled the network administrator can turn on all of the computers in a LAN remotely by use of network management software UEFI Legacy Boot e Both Select system boot capability e UEFI Only Both The system will boot by the e Legacy Only following UEFI Legacy Boot Priority setting UEFI Legacy Boot Priority UEFI Only The system will boot from e UEFI First the UEFI enabled operating system Legacy Only The system will boot e Legacy First gasy from any operating system other than CSM Support for UEFI Only the UEFI enabled one e No Note If you select UEFI Only the e Yes system cannot boot from the bootable devices that do not have the UEFI enabled operating system Compatibility Support Module CSM is required for booting the legacy operating system If you select UEFI Only CSM Support is selectable For Both or Legacy Only mood CSM Support is not selectable 90 User Guide Table 6 Startup menu items continued menarem s
169. rs e Enabled update the UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS Secure RollBack e Disabled If you select Disabled you can flash Prevention e Enabled the older version the UEFI BIOS Chapter 8 Advanced configuration 87 Table 5 Security menu items continued Menu item Submenuitem Selection Comments Memory Protection Execution Prevention e Disabled Some computer viruses and worms e Enabled cause memory buffers to overflow By selecting Enabled you can protect your computer against attacks by such viruses and worms If you find that an application program does not run correctly after choosing Enabled select Disabled and reset the setting Virtualization Intel R Virtualization e Disabled If you select Enabled a Virtual Technology e Enabled Machine Monitor VMM can utilize the additional hardware capabilities provided by Virtualization Technology Intel VT d Feature e Disabled Intel VT d stands for Intel Virtualization Technology for Enabled weine directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization I O Port Access Ethernet LAN e Disabled If you select Enabled you can use e Enabled the Ethernet LAN device e Enabled the Wireless LAN device e Enabled the Bluetooth device e Enabled the USB connectors Memory Card Slot e Disabled If you select Enabled you can use the memory card slot for a SD
170. rting a straightened paper clip into the emergency reset hole Then remove any non original memory module added to your computer After removing the extra memory module and reinstalling the original memory module repeat step 2 If the computer still does not turn on consult the user manual for other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Ensure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turning on your computer Note If you want to replace your keyboard you can purchase a new one Error mes
171. ry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective package and install the part without setting it down When this is not possible place the static protective package on a smooth level surface and place the part on the package e Do not place the part on the computer cover or other metal surface Disabling the built in battery Prerequisites for the procedure ene If the coin cell battery is incorrectly replaced there is danger of an explosion The coin cell battery contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Copyright Lenovo 2013 65 Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell Before replacing any CRU ensure that you have disabled the built in battery by doing the following 1 Turn
172. s Save the changes Updating your system UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on The UEFI BIOS initializes the hardware components and loads the operating system and other programs You can update the UEFI BIOS by starting your computer from a flash update optical disc or a flash update program running in the Windows environment When you install a new program a device driver or hardware you might be informed to update the UEFI BIOS For instructions on how to update the UEFI BIOS go to http www lenovo com Drivers Using system management This section is intended primarily for network administrators Your computer is designed for manageability so that you can redirect more of your resources to better meet your business objectives Chapter 8 Advanced configuration 91 This manageability or Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting hard disk drive and installing software Once the computer is configured and operational you can manage it by use of software and manageability features already integrated into the client system and the network System management Read this topic to learn more about features of system management Desktop Management Interface The system UEFI BIOS of your computer supports an interface cal
173. s so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way viii User Guide To prevent possible overheating do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload thes
174. sages e Message 0251 System CMOS checksum bad Solution The system CMOS might have been corrupted by an application program The computer uses the default settings Run ThinkPad Setup to reconfigure the settings If you still see the same error code have the computer serviced e Message 0253 EFI Variable Block Data was destroyed Solution The system EFI Variable Block Data might have been corrupted 102 User Guide Message 0271 Date and time error Solution Neither the date nor the time is set in the computer Enter ThinkPad Setup to set the date and time Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced Message 0183 Bad CRC of Security settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check the Security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced Message 0187 EAIA data access error Solution Enter ThinkPad Setup to check the Security settings Press F10 and then press Enter to restart the system Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 Reset the block 0 and 1 for example the box Serial Number and or block 4 and 5
175. se a dry soft and lint free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi touch screen Do not apply solvents to the cloth e Gently wipe the screen using a top down motion Do not apply any pressure on the screen Special keys Your computer has several special keys J and J to help you work more easily and effectively The following figure shows the locations of the special keys 24 User Guide Fa Function keys T ae Press Fn Esc to enable or disable the Fn Lock function When the Fn Lock function is disabled The Fn Lock indicator is off To initiate the special function of each key press the function keys directly To input F1 F12 you need to press the Fn key and the corresponding function key When the Fn Lock function is enabled The Fn Lock indicator turns on To input F1 F12 press the function keys directly To initiate the special function of each key you need to press the Fn key and the corresponding function key Ee Mutes or unmutes the speakers When the speakers are muted the speaker mute indicator turns on If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press F1 F2 or F3 Ee Decreases the speaker volume Ea Increases the speaker volume Es Mutes or unmutes the microphones When the microphones are muted the microphone mute indicator turns on If you mute the microphon
176. sed to clear the current platform key and put the system into setup mode You can install your own platform key and customize the Secure Boot signature databases in setup mode Secure Boot mode will be set to custom mode Restore Factory keys e Enter This option is used to restore all keys and certificates in Secure Boot databases to factory defaults Any customized Secure Boot settings will be erased and the default platform key will be re established along with the original signature databases including certificate for Windows 8 or Windows 8 1 operating system Startup menu To change the startup settings of your computer select the Startup tab from the ThinkPad Setup menu Attention Chapter 8 Advanced configuration 89 e After you change the startup sequence ensure that you select a correct device during a copy a save ora format operation Otherwise your data might be erased or overwritten e f you are using the BitLocker drive encryption do not change the startup sequence BitLocker drive encryption locks the computer from starting once detects the change of startup sequence To change the startup sequence temporarily so that the computer starts from a desired drive do the following 1 Turn off the computer 2 Turn on the computer When the ThinkPad logo is displayed press the F12 key 3 Select the device that you want the computer to start from Note The Boot menu will be displayed if the computer cannot start f
177. t for the power on password If the brightness level of the screen is low increase it by pressing F6 Type the correct password and press Enter If these items are correctly set and the screen remains blank have the computer serviced e Problem When I turn on the computer only a white cursor is displayed on a blank screen Solution If you have modified a partition on your hard disk drive by using partition software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see only the cursor on the screen do the following If you have used the partition software examine the partition on the hard disk drive by using the software and recover the partition if required Use the recovery solutions to restore the system to the factory default state If the problem persists have the computer serviced e Problem My screen goes blank while the computer is on Solution Your screen saver or power management might have been enabled Do either of the following Touch the TrackPoint pointing device or the ThinkPad trackpad or press a key to exit the screen saver Press the power button to resume from sleep or hibernation Beep errors Table 7 Beep errors Problem One short beep pause three short beeps pause three Ensure that memory modules are installed correctly If more short beeps and one short beep they are and you
178. ted using a Headset profile or AV profile Solution Do the following 106 User Guide 1 Exit the application that uses the sound device for example Windows Media Player 2 Open Control Panel Click Hardware and Sound gt Sound gt Playback 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window e Problem PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system send PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved as a file with the extension contact Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices ThinkPad pointing device problems e Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is a normal characteristic of the TrackPoint pointing device and is not a defect Pointer drifting might occur for several seconds u
179. tellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t er
180. ter and check for other recommended programs Lenovo Settings Windows 8 and Windows 8 1 The Lenovo Settings program enables you to enhance your computing experience by turning your computer into a portable hotspot for Windows 8 only configuring camera and audio settings optimizing your power settings and creating and managing multiple network profiles Lenovo Support Windows 8 and Windows 8 1 The Lenovo Support program enables you to register your computer with Lenovo check the computer health condition and battery status download and view user manuals get the warranty information of your computer and explore help and support information Lenovo Tools Windows 8 and Windows 8 1 The Lenovo Tools program helps you work more easily and securely by providing easy access to various program such as Lenovo Fingerprint Manager Lenovo Solution Center and so on 16 User Guide Active Protection System Windows 7 Windows 8 and Windows 8 1 The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating This is because when the hard disk drive is not operating the system stops it from spinning and might also move the read and write heads of the drive to areas that do not contain data As soon as the shock sensor s
181. tervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you 96 User Guide For more information about how to use the System Update program refer to the help information system of the program Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm or 5 inches e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and
182. tery pack Battery status To check the battery status do the following e For Windows 7 Open the Power Manager program Click the Battery tab For instructions on how to start the Access Connections program see Accessing Lenovo programs on the Windows 7 operating system on page 13 e For Windows 8 and Windows 8 1 Press the Windows key to go to the Start screen Click Lenovo Settings gt Power Operating environment This section provides information about your computer operating environment Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F 12 User Guide Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F e Relative humidity Operating 8 to 80 Storage 5 to 95 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other att
183. that are on the hard disk drive or solid state drive you also might need to install a new operating system install new device drivers update your system UEFI BIOS or recover preinstalled software This information will help you handle your computer with proper care and keep it in top working shape e Installing a new operating system on page 79 e Installing device drivers on page 81 e Using the ThinkPad Setup program on page 81 e Using system management on page 91 Installing a new operating system In some situations you might need to install a new operating system This topic provides instructions on how to install a new operating system Installing the Windows 7 operating system Before you start print these instructions Attention e The process of installing a new operating system deletes all the data on your hard disk drive or solid state drive including the data that were stored in a hidden folder e f your computer is equipped with both a hard disk drive and an M 2 solid state drive do not use the M 2 solid state drive as a bootable device The M 2 solid state drive is used for cache function and to support the Intel Rapid Start Technology To install the Windows 7 operating system do the following 1 Copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device e The supplement files for the Windows 7 operating system are in the C SWTOOLS OSFIXES direc
184. that you want to set Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit To set the security chip you have to start Client Security Solution and follow the instructions on the screen Note If Client Security Solution is not preinstalled on your computer download and install it from http www lenovo com support Then follow the instructions on the screen Tips on using the security chip Ensure that the supervisor password has been set in ThinkPad Setup Otherwise anyone can change the settings for the security chip If you are using Client Security Solution handle the security chip by doing the following Do not clear the security chip If you do the functions assigned to the keys will be erased Do not disable the security chip If you do Client Security Solution will not work If the security chip is removed or replaced or a new one has been added the computer will not start You will hear four cycles of four beeps each or you will see error message 0176 or 0192 If the security chip is inactive or disabled the Clear Security Chip option will not be displayed When you clear the security chip turn off your computer and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed Using the fingerprint reader Depending on the model your computer might have a fingerprint reader Fingerprint au
185. the memory speed 5 Run diagnostic programs See Diagnosing problems on page 101 Networking problems The following are the most common networking problems Ethernet connections You can connect your computer to a local network or a broadband connection by using the built in Ethernet feature of the computer bancer Your computer has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector A wireless LAN problem Problem You cannot connect to the network using the built in wireless network card Solution Make sure that e Your wireless LAN driver is the latest version e Your computer is within range of a wireless access point e The wireless radio is enabled by double clicking the Access Connections icon on the Windows notification area Note If you are using the Windows 7 operating system click Show hidden icons on the Windows notification area The Access Connections icon is displayed For more information about the icon refer to the Access Connections help information system If your system is installed with Windows 7 operating system Check the Network Name SSID and your encryption information Use the Access Connections program to verify this case sensitive information Bluetooth problems e Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connec
186. the dock functions the same as the one on the computer Rear view USB 2 0 connector Used to connect devices that are compatible with USB 2 0 H Ethernet connector Used to connect the dock to an Ethernet LAN The indicators on this connector have the same function as the ones on the computer ER HDMI connector Used to connect a digital audio device or video monitor that is compatible with HDMI E Power connector Used to connect the ac power adapter H Lenovo OneLink connector Connect the Lenovo OneLink connector to the computer ThinkPad OneLink Pro Dock Depending on the model your computer might support the ThinkPad OneLink Pro Dock hereafter referred to as the dock Attach your computer to the dock to expand the working capability This topic provides basic information about the dock For detailed information about using the dock refer to the documentation that comes with the dock Note Depending on the model your dock might look slightly different from the illustrations in this topic 76 User Guide Front view Security lock slot To protect your dock from theft you can purchase a security cable lock such as a Kensington style cable lock that fits this security lock slot to lock your dock to a desk table or other non permanent fixture H USB 3 0 connector Used to connect devices that are compatible with USB 3 0 and USB 2 0 E Always on USB connector By default the Always on USB connector enables you to
187. thentication can replace your Windows password In this way you can log on to your computer simply and securely To enable fingerprint authentication enroll your fingerprints first Enrolling your fingerprints To enroll your fingerprints do the following 1 Start the Lenovo Fingerprint Manager program For instructions on how to start the Lenovo Fingerprint Manager program see Lenovo programs on page 13 2 Enter the Windows password as required 3 Click the icon for the finger that you want to enroll and constantly swipe your corresponding finger 4 across the fingerprint reader until the enrollment completes For more information see Swiping your finger over the fingerprint reader on page 51 Click Finish Your fingerprint is enrolled successfully Note It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader do the following Chapter 4 Security 51 1 Placethe top joint of your fingeron the sensor 2 Apply light pressure and swipe your finger toward you across the reader in one smooth motion Do not lift your finger when you are swiping it Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the s
188. tics for your computer If your computer is installed with the Windows 7 operating system when you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media You can use the recovery media to restore the hard disk drive to the factory default state For more information see Creating and using recovery media on page 62 To start the Lenovo Solution Center program see Lenovo programs on page 13 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displays a message or an error code or a beep sounds when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions now and keep the instructions with your computer for reference later If your computer is completely unresponsive you cannot use the ThinkPad pointing device or the keyboard do the following 1 Press and hold the power button to turn off the computer e If the computer is turned off restart the computer by pressing the power button If the computer does
189. tivated at boot time This selection is effective for boot time password prompt and ThinkPad Setup The Integrated Graphics mode provides longer battery life The Switchable Graphics mode runs as Integrated Graphics mode and Discrete Graphics is enabled on demand Note Switchable Graphics mode should only be selected if you are using the Windows 7 operating system If you select Enabled the system UEFI BIOS automatically switches the Graphics Device setting to Switchable Graphics mode if the operating system supports this feature and to Integrated Graphics mode if the operating system does not support this feature Table 4 Config menu items continued Intel R SpeedStep e Disabled Select the mode of Intel technology e Enabled SpeedStep technology at runtime If you select Enabled the CPU can work at lower speed to save power If you select Disabled the CPU works at highest speed CPU Power Management e Disabled Enable or disable the power e Enabled saving feature that stops the microprocessor clock automatically when there are no system activities Disable Built in Battery Use this feature to temporarily disable the built in battery The system will be automatically powered off after you select this item Then the computer is ready to be serviced Note The ac power adapter must be disconnected to perform this operation The built in battery will be automatically enabled when the ac power adapt
190. tory e The device drivers are in the C SWTOOLS DRIVERS directory e The preinstalled programs are in the C SWTOOLS APPS directory 2 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 81 3 Select Startup gt UEFI Legacy Boot Then do one of the following e To install the Windows 7 32 bit operating system select Legacy Only or Both e To install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e To install the Windows 7 64 bit operating system in UEFI mode select UEFI Only Press the F10 key to exit the ThinkPad Setup program Insert the Windows 7 operating system installation DVD into the optical drive and restart the computer Restore the C SWTOOLS directory that you backed up before installing the Windows 7 operating system Install the device drivers See Installing device drivers on page 81 Install the Windows 7 fix modules You can find the Windows 7 fix modules in the C SWTOOLS OSFIXES directory For more information go to the Microsoft Knowledge Base home page at http support microsoft com ON OO Ff Copyright Lenovo 2013 79 9 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To download and install the registry patches go to the Lenovo Support Web site at http www lenovo com support Note After installing the operating system do not change the initial UEFI Legacy Boot setting in t
191. trial waste disposal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja environment recycle battery Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descart
192. u notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of the problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com Drivers 2 Select the entry for your computer and then follow the instructions on the screen to download and install necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your system up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further in
193. ugh you have set the Master volume control at minimum To turn off the sound completely go to the Master volume control and select Mute speakers Problem When you connect a headphone to your computer while playing sound a speaker does not produce sound Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device The procedure is as follows 1 Open Control Panel 2 Click All Control Panel Items 3 Click the SmartAudio icon The SmartAudio window opens 4 Look at the playback devices If you have attached a headphone the headphone will be automatically set as the default device and the icon for that headphone will be checked 5 To set a different device as the default double click the icon for those speakers That icon will now have a check mark 6 Play any sound by use of a music program such as Windows Media Player Make sure that sound comes from the speakers For details refer to the help information system for SmartAudio Fingerprint reader problems Problem The surface of the reader is dirty stained or wet Solution Gently clean the surface of the reader with a dry soft lint free cloth Problem The reader often fails to enroll or authenticate your fingerprint Solution If the surface of the reader is dirty stained or wet gently clean the surface of the reader with
194. ult settings For more information about the recovery solutions provided by the Windows 8 and Windows 8 1 operating systems go to http go microsoft com fwlink LinkID 263800 Chapter 5 Recovery overview 63 64 User Guide Chapter 6 Replacing devices This chapter provides instructions on how to replace devices for your computer This chapter contains the following items e Static electricity prevention on page 65 e Disabling the built in battery on page 65 e Replacing the hard disk drive or solid state drive on page 67 e Replacing a memory module on page 69 e Replacing a Mini PCI ExpressCard for wireless LAN connection on page 70 e Replacing the coin cell battery on page 72 Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or a CRU do not open the static protective package containing the part until the instructions direct you to install the part When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuit
195. ur system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery e Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device e Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes a small amount of power This is not a defect For details refer to Power saving modes on page 30 Problems with drives and other storage devices This section includes hard disk drive problems and solid state drive problems Hard disk drive problems e Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard When the hard disk drive begins or finishes getting access to data When you carry the hard disk drive Chapter 10 Troubleshooting computer problems 115 When you carry your computer This
196. urface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint If your finger has any of the following conditions you might not be able to register or authenticate it 52 User Guide e Your finger is wrinkled e Your finger is rough dry or injured e Your finger is stained with dirt mud or oil e The surface of your finger is different from when you enrolled your fingerprint e Your finger is wet e A finger is used that has not been enrolled To improve the situation try the following e Clean or wipe your hands to remove any excess dirt or moisture from the fingers e Enroll and use a different finger for authentication e If your hands are dry apply lotion to them For more information on how to use the fingerprint reader refer to the help system of the Lenovo Fingerprint Manager program Notice on deleting data from your hard disk drive or solid state drive Some of the data stored on the hard disk drive or solid state drive might be sensitive Handing your computer over to someone else without deleting the loaded software such as operating systems and application software might even violate lic
197. ve swapping e Do not drop the hard disk or solid state drive or subject it to physical shocks Put the hard disk drive or solid state drive on a material such as soft cloth that absorbs any physical shocks e Do not apply pressure to the cover of the hard disk drive or solid state drive e Do not touch the connectors e Before removing the hard disk drive or solid state drive make a backup copy of all the information on it and then turn off the computer e Never remove the hard disk drive or solid state drive while the computer is operating in sleep mode or in hibernation mode To replace the hard disk drive or solid state drive do the following Note Depending on the model your hard disk drive or solid state drive might look different from the illustrations in this topic 1 Disable the built in battery See Disabling the built in battery on page 65 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 66 Chapter 6 Replacing devices 67 4 Remove the screws that secure the hard disk drive or solid state drive Note Depending on the model your hard disk drive or solid state drive might look different from the illustrations in this topic 5 Lift the tab to remove the hard disk drive or solid state drive out of the computer 6 Insert the hard disk drive or solid state drive into the slot lj and position the hard d
198. ven characters you cannot access the drive Record your password and store it in a safe place If you forget the user hard disk password or both user and master hard disk passwords Lenovo cannot reset your passwords or recover data from the hard disk drive You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program If you have set a supervisor password no one can change the configuration of the computer without the password It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the ThinkPad Setup program without the password The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password If both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Changing or deleting the power on password Changing or deleting the supervisor password Changing date and time Specifying the minimum length for power on password and hard disk password Chan
199. vices index html ThinkPad OneLink Dock Depending on the model your computer might support the ThinkPad OneLink Dock hereafter referred to as the dock Attach your computer to the dock to expand the working capability This topic provides basic information about the dock For detailed information about using the dock refer to the documentation that comes with the dock Note Depending on the model your dock might look slightly different from the illustrations in this topic Front view Security lock slot To protect your dock from theft you can purchase a security cable lock such as a Kensington style cable lock that fits this security lock slot to lock your dock to a desk table or other non permanent fixture Copyright Lenovo 2013 75 EI USB 3 0 connector Used to connect devices that are compatible with USB 3 0 and USB 2 0 EJ Always on USB connector By default the Always on USB connector enables you to charge some mobile digital devices and smartphones no matter when your computer is in sleep mode hibernation mode or is off For more information refer to the documentation that comes with the dock E Combo audio connector Used to connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug H System status indicator The indicator on the illuminated ThinkPad logo functions the same as the ones on the computer For details see Status indicators on page 7 i Power button The power button on
200. vo programs overview Chapter 2 Using your computer Registering your computer Frequently asked questions Using the multi touch screen Special keys Using the ThinkPad painting device Power management Checking the battery status Using the ac power adapter Charging the battery Maximizing the battery life Managing the battery power Power saving modes Connecting to the network Ethernet connections Wireless connections Presentations and multimedia Changing display settings Using an external monitor Copyright Lenovo 2013 vii vii AON DOAaAW 13 15 15 19 19 19 21 24 26 28 28 29 29 30 30 30 31 31 31 34 34 35 Using the Extend desktop function Setting up a presentation Using the Switchable Graphics feature Using audio features Using the camera Using a media card Inserting a media card Removing a media card Chapter 3 You and your computer Accessibility and comfort Ergonomic information Comfort a Accessibility ipronvation F Traveling with your computer Travel tips Travel accessories Chapter 4 Security Using passwords Typing passwords Power on password Hard disk passwords Supervisor password Hard disk security Setting the security chip Using the fingerprint reader Notice on deleting data from your hard disk rive or solid state drive i Using firewalls Loni Protecting data against viruses Chapter 5 Recovery overview
201. ways use power management features such as power saving modes Managing the battery power To achieve the best balance between performance and power saving adjust your power plan settings To access power plan settings do the following e For Windows 7 Start the Power Manager program and then click the Battery tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 13 e For Windows 8 and Windows 8 1 Go to the desktop Right click the battery status icon in the Windows notification area and click Power Options Then click Change plan settings that is next to your power plan For more information about the Power Manager program refer to the help information system Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power e Screen blank mode for Windows 7 only The computer display requires considerable battery power To turn off the power to the display and make the computer enter screen blank mode right click the battery gauge icon in the Windows notification area and select Power off display e Sleep mode In sleep mode your work is saved to memory and then the solid state drive or the hard disk drive and the computer display are turned off When your computer wakes up your work is restored within seconds Depending
202. wer adapter the USB connector can charge the external device in standby mode If you select Disable the USB connector is disabled when the system is in standby mode hibernate mode and power off mode e Disabled e Enabled If you select Enable it enables you to charge external device when the system is in hibernation mode or the system is turned off 83 Chapter 8 Advanced configuration Table 4 Config menu items continued u i Keyboard Mouse Fn and Ctrl Key swap Display Boot Display Device Graphics Device OS Detection for Switchable Graphics 84 User Guide e Disabled e Enabled e Auto Disabled Enabled ThinkPad LCD HDMI Integrated Graphics Switchable Graphics Disabled Enabled Set the USB 3 0 controller mode for the ports shared between USB 2 0 and USB 3 0 controller If you select Auto it enables you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it enables the USB 3 0 mode and allows the USB 3 0 to be supported in the Windows 7 operating system If you select Disabled it disables and hides the USB 3 0 controller and the USB 3 0 connectors will work as USB 2 0 connectors If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation Select the display device to be ac
203. www lenovo com accessories 44 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Using passwords on page 45 e Hard disk security on page 49 e Setting the security chip on page 50 e Using the fingerprint reader on page 51 e Notice on deleting data from your hard disk drive or solid state drive on page 53 e Using firewalls on page 54 e Protecting data against viruses on page 54 Using passwords You can help prevent your computer from unauthorized use by using passwords Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password If you have set a power on password a supervisor password or a hard disk password it unlocks automatically when the computer resumes from sleep mode Note If a Windows password has been set you will be prompted to enter it Typing passwords A L When this icon is displayed type a power on password or a supervisor password m Vhen this icon is displayed type a user hard disk password To type a master hard disk password 1 press F1 When the icon changes to OD a type the master hard disk password Note To return to the icon kai press F1 again Power on password You can set a power on password to help protect your c
204. y and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to the accessibility information that outlines our efforts in this area See Accessibility information on page 42 Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment For example adapting to the surrounding lighting sources proper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort The following example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your workin
205. y contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image press F7 and select the desired monitor If the problem persists do the following 1 Connect the external monitor to another computer to ensure that it works 2 Reconnect the external monitor to your computer 3 Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported Ifthe external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted e Problem You cannot set a higher resolution than the present one on your external monitor Solution Ensure that the monitor information is correct Do the following 1 a A WwW N 6 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the exter
206. you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 41 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs You can find some of these options at http www lenovo com accessories services index html Explore your options for docking solutions
207. your main operating system Message 2000 ThinkVantage Active Protection sensor diagnostics failed Solution ThinkVantage Active Protection sensor is not working correctly Have the computer serviced Message 2100 Initialization error on HDDO Main HDD Chapter 10 Troubleshooting computer problems 103 Solution The hard disk drive is not working Have the hard disk drive serviced e Message 2101 Detection error on HDD1 Ultrabay HDD Solution The Ultrabay hard disk drive is not working Have the Ultrabay hard disk drive serviced e Message 2102 Detection error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device serviced e Message 2110 Read error on HDDO Main HDD Solution The main hard disk drive is not working Have the main hard disk drive serviced e Message 2111 Read error on HDD1 Ultrabay HDD Solution The Ultrabay hard disk drive is not working Have the Ultrabay hard disk drive serviced e Message 2112 Read error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device serviced e Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced e Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the computer serviced e Message Fan error Solution Cooling fan has failed Have the computer serviced e Message Thermal se

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