Apricorn Aegis Padlock 120GB
Contents
1. Remember to save your PIN in a safe place If lost or forgotten there is no way U Se r to access the drive If you are having difficulty please refer to the complete user s manual which is G u d eC loaded on your Aegis Padlock drive and is also available at Apricorn s website at www apricorn com support Table of Contents About the Aegis Padlock SSD Package contents Aegis Padlock SSD Connections Before you begin Connecting the Aegis Padlock Connecting with the USB Y Cable Aegis Padlock Keypad Panel First Time Use Locking the Drive Unlocking the Drive Admin Mode Changing the Admin PIN Adding a new User PIN Deleting the User PINs Changing the User PIN Setting the Unattended Auto Lock Feature Aegis Padlock Brute Force Protection Setting a Self Destruct PIN Performing a Complete Re Set Initializing and formatting the Aegis Padlock after a reset Hibernating or Logging off from the OS Aegis Padlock Setup for Mac OS Troubleshooting Technical Support Warranty and RMA information O O O O O N N OUI U1 vi AR a 12 12 13 14 15 16 18 18 Copyright Apricorn Inc 2013 All rights reserved Windows is a registered trademark of Microsoft Corporation All other trademarks and copyrights referred to are the property of their respective owners Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder Distribu2. IN PERFORMANCE ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF APRICORN THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM APRICORN OR AN AUTHORIZED RESELLER OR TO ANY PRODUCT THAT HAS BEEN DAMAGED OR RENDERED DEFECTIVE 1 AS A RESULT OF ACCIDENT MISUSE NEGLECT ABUSE OR FAILURE AND OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE 2 BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY APRICORN 3 BY MODIFICATION OF THE PRODUCT OR 4 AS A RESULT OF SERVICE ALTERNATION OR REPAIR BY ANYONE OTHER THAN APRICORN AND SHALL BE VOID THIS WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR NO OTHER WARRANTY EITHER EXPRESS OR IMPLIED INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF APRICORN OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION USE OPERATION REPLACEMENT OR REPAIR APRICORN SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR ANY INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGE INCLUDING ANY LOSS OF DATA RESULTING FROM THE USE OR OPERATION OF THE PRODUCT WHETHER OR NOT APRICORN WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES 18 APRICORN Apricorn Inc 2013 All rights reserved 12191 Kirkham Road Poway CA U S A 92064 1 858 513 2000 www apricorn com
3. able to power on a single USB port In the event that the Aegis Padlock is unable to power on a single USB connection use the included USB Y cable Connecting the Aegis Padlock 1 Attach the integrated USB cable of the Aegis Padlock drive to an available USB port on your computer as shown below NOTE While the Aegis Padlock will work with any USB port for the fastest speeds connect to a USB 3 0 port on your computer 2 Atleast one of the Aegis Padlock LEDs should turn on indicating that the Aegis Padlock is receiving power If none of the LEDs turn on or the drive locks when writing to the disk use the included USB Y cable Refer to directions on the following page Connecting with the USB Y Cable If none of the Aegis Padlock LEDs power on a single USB connection use the included USB Y cable 1 Attach the Aegis Padlock s integrated USB cable to the female connector of the USB Y cable 2 Connect the two male USB connectors to two available USB ports on your computer 3 Atleast one of the Aegis Padlock LEDs should turn on indicating that the Aegis Padlock is powered Aegis Padlock Keypad Panel APRICORN First Time Use FE Pp LOCK button 1 Y UNLOCK button E LED Indicator lights When you first plug in the SSD Padlock the unit will do a self test to verify all security c
4. the Aegis Padlock will erase all information and partition settings You will need to initialize and format the Aegis Padlock To initialize your Aegis Padlock do the following 1 After a complete reset attach the Aegis Padlock to the computer 2 Press UNLOCK 9 The LED will change to Solid BLUE Blinking GREEN 3 Enter the new Admin PIN and press UNLOCK key If accepted the LED will flash 3 short blinks of the GREEN LED then return to Solid BLUE and Blinking GREEN 4 Re enter the Admin PIN and press the UNLOCK key If accepted the GREEN LED will be Solid for 3 seconds 5 LED will then turn BLUE and remain in Admin mode for 30 seconds or if the LOCK key is pressed will return the drive to a standby state 6 The Admin PIN is now set and will allow access to the drive or the Admin features To UNLOCK the drive enter the new PIN and press UNLOCK Windows 7 and earlier Right click My Computer and then click Manage from the Windows desktop Windows 8 Right click left corner of desktop and select Disk Management 9 Inthe Computer Manage window click Disk Management In the Disk Management window the Aegis Padlock is recognized as an unknown device that is uninitialized and unallocated 10 Do the following to make the drive recognized as a basic drive Ifthe Initialize and Convert Disk Wizard window opens click Cancel then initialize the disk manually using the following steps a Right click Unknown Disk and
5. then select Initialize Disk b In the Initialize Disk window click OK 11 Right click in the blank area under the Unallocated section and then select New Partition The Welcome to the New Partition Wizard window opens 12 Click Next 13 Select Primary partition and click Next 14 If you need only one partition accept the default partition size and click Next 15 Click Next 16 Create a volume label select Perform a quick format and then click Next 17 Click Finish 18 Wait until the format process is complete The Aegis Padlock will be recognized and it is available for use 13 Hibernating Suspending or Logging off from the Operating System Be sure to save and close all the files on your Aegis Padlock before hibernating suspending or logging off from the Windows operating system It is recommended that you lock the Aegis Padlock manually before hibernating suspending or logging off from your system To log off the Aegis Padlock double click Safely Remove Hardware on the Windows desktop and remove the Aegis Padlock from your computer Attention To ensure the data integrity of your Aegis Padlock be sure to lock or log off your Aegis Padlock if you are e away from your computer e using the switching user function by sharing a computer with others 14 Aegis Padlock Setup for Mac OS Your Aegis Padlock is preformatted in NTFS for Windows To reformat the drive to a Mac compatible format please r
6. use the drive again 11 Setting a Self Destruct PIN Enter the Admin mode by pressing and holding UNLOCK 0 for five seconds until the LED flashes RED This indicates that you can enter the Admin PIN Enter the Admin PIN and press UNLOCK The drive is in Admin Mode when the LED has changed to BLUE Once in Admin mode press UNLOCK 3 LED will be alternating BLUE RED Input in the PIN that you would like to use as the Self Destruct PIN and press UNLOCK If the Self Destruct PIN is accepted the LED flashes GREEN Immediately re enter the new PIN and press UNLOCK If the LED stays solid GREEN for two seconds and then goes to solid BLUE the Self Destruct PIN was added successfully To delete the Self Destruct PIN you will need to delete all of the User PINs Disconnect and re connect the drive then refer to the instructions on the previous page Deleting User PINs Performing a Complete Re Set To perform a complete reset of the drive do the following 1 Press and hold the LOCK button while you attach the Aegis Padlock to an available USB port on your computer The LED will flash RED GREEN and BLUE alternately Release the LOCK button Press and hold LOCK UNLOCK 2 for 10 seconds until the LED turns Solid GREEN for two seconds followed by Solid BLUE and Solid GREEN You have successfully reset the Aegis Padlock 12 Initializing and formatting the Aegis Padlock after a complete reset Acomplete reset of
7. A PIN requirements for this drive are must meet a minimum security level There are several combinations that are not allowed such as all repeating numbers sequential number going up or down The PIN must also be a minimum of 7 digits and cannot be longer than 16 digits Q What are the ECCN and HST codes used for shipping this device outside the US A ECCN 5A992A and HTS code 8473 50 3000 17 Technical Support Apricorn provides the following helpful resources for you 1 Apricorn s Website http www apricorn com This gives you the ability to check for up to date information 2 E mail us at support apricorn com 3 Or call the Technical Support Department at 1 800 458 5448 Apricorn s Technical Support Specialists are available from 8 00 a m to 5 00 p m Pacific Standard Time Monday through Friday Warranty and RMA information One Year Limited Warranty Apricorn offers a 3 year limited warranty on the Aegis Padlock against defects in materials and workmanship under normal use The warranty period is effective from the date of purchase either directly from Apricorn or an authorized reseller Disclaimer and terms of the warranties THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRODUCT PURCHASE APRICORN WILL AT NO ADDITIONAL CHARGE REPAIR OR REPLACE DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW
8. after enter the User Mode and completely reset the computer A You need to initialize allocate and format the Aegis Padlock manually For more information refer to Initializing and formatting the Aegis Padlock after a complete reset in this manual Q How do I use the Aegis Padlock without a PIN A As a full disk encryption product the Aegis Padlock can never be used without a PIN Q What encryption algorithm is used in this product A The Aegis Padlock SSD uses AES 256 bit algorithm Q Why could I not initialize partition or format the Aegis Padlock A Ensure that you have administrator privileges You will need Admin privileges to use the Disk Management Utility Q The LED is blinking RED and can t enter a code Why A Somebody has tried to access the drive and the code has been entered 10 times incorrectly see Brute Force section of this manual Q The drive seems warm to the touch is this normal A Yes The SSD in the case runs hotter than a standard drive The cooling features use the case to dissipate the heat 16 Q What kind of speed can be expected out of this drive A USB speed will be affected by a variety of factors USB type 1 2 or 3 Host controller Driver version hard drive read write speeds Operating System On average if using a USB 3 0 port speeds should be from 80 MB s for a newer rotating drive and 250 MB s for a newer SSD version If you are experiencing lower than expected
9. ead the below Once the drive is unlocked open Disk Utility from Applications Utilities Disk Utilities To format the Aegis Padlock ii Select the Aegis Padlock from the list of drives and volumes Each drive in the list will display its capacity manufacturer and product name such as 232 9 Apricorn Padlock Click the Erase tab Enter a name for the drive The default name is Untitled The drive s name will eventually appear on the desktop Select a volume format to use The Volume Format dropdown menu lists the available drive formats that the Mac supports The recommended format type is Mac OS Extended Journaled Click the Erase button Disk Utility will unmount the volume from the desktop erase it and then remount it on the desktop 15 Troubleshooting This section contains troubleshooting information for the Aegis Padlock If you encounter any of the following problems when using the Aegis Padlock refer to the corresponding answers Q What can do if I forget the User PIN A Use your Admin PIN to enter Admin Mode and then create another User PIN in Admin Mode Q What can do if I forget the Admin PIN A There is no other way to retrieve the Admin PIN except a complete reset of the Aegis Padlock After a complete reset all data will be lost and you will need to initialize allocate and format the Aegis Padlock manually Q Why did the operating system not recognize the Aegis Padlock
10. five seconds Enter Admin PIN and press UNLOCK Press and hold UNLOCK 1 until the LED turns to Solid BLUE and Blinking GREEN Enter a User PIN and press UNLOCK a minimum of 7 digits and a maximum of 16 digits The LED flashes GREEN three times then returns to Solid BLUE and Blinking GREEN Re enter the new User PIN and press UNLOCK If the LED stays solid GREEN for two seconds and then solid BLUE the User PIN was successfully added Deleting the User PINs You can delete ALL User PINs by doing the following 1 2 Enter the Admin Mode UNLOCK 0 for five seconds Enter Admin PIN and press UNLOCK Press and hold 7 8 UNLOCK for five seconds until the LED flashes GREEN three times and then changes to BLUE RED alternating Press and hold 7 8 UNLOCK a second time for five seconds until the LED goes on solid GREEN for two seconds and then back to solid BLUE this indicates that the User PINs were deleted successfully Changing the User PIN You can change the User PIN by doing the following 1 2 3 Unlock the drive by inputting your User PIN and pressing the UNLOCK button Press and hold UNLOCK 1 until the LED flashes RED Enter your current PIN and press UNLOCK The LED will be Solid BLUE and Solid GREEN Enter the new PIN and press UNLOCK The PIN must be a minimum of 7 digits and a maximum of 16 digits The LED will flash GREEN three times then returns to Solid BLUE and Blinking GREEN Re enter the
11. for example a large number of the possible keys in a key space in order to decrypt a message In most schemes the theoretical possibility of a brute force attack is recognized but it is set up in such a way that it would be computationally infeasible to carry out Accordingly one definition of breaking a cryptographic scheme is to find a method faster than a brute force attack Brute Force Feature After FIVE tries entering the incorrect user or admin PIN attempts the keypad will not respond and LED will turn off The drive will need to be unplugged from the USB port and re plugged If the user unsuccessfully tries to UNLOCK the drive on the 10th try the keypad will lock and the LED will begin blinking RED quickly Even after unplugging and re plugging in the unit the drive will remain locked and the LED will continue to blink rapidly Here are the steps to allow the user to unlock the keypad for 10 more attempts to unlock this drive 1 Unplug the device from the computer 2 Push and hold the number five key and plug in the drive 3 The LED will be blinking alternating RED and GREEN rapidly 4 Enter the PIN 5278879 and press UNLOCK 5 The keypad will unlock and will be in the standby state with the LED solid RED this will allow only 10 more attempts 6 After a total of 20 Attempts the drive will remain locked with the LED flashing RED quickly You must now go through the reset process and reformat the drive to be able to
12. new User PIN and press UNLOCK The LED stays solid GREEN indicating that the User PIN has been changed successfully Setting the Unattended Auto Lock Feature To protect against unauthorized access if the drive is unlocked and unattended the Aegis Padlock can be set to automatically lock after a pre set amount of time In its default state the Aegis Padlock Unattended Auto Lock feature is turned off The Unattended Auto Lock can be set to activate after 5 10 or 20 minutes To set the Unattended Auto Lock please uses the following steps T Enter the Admin mode by pressing and holding UNLOCK 0 for five seconds until the LED flashes RED This indicates that you can enter the Admin PIN Enter the Admin PIN and press UNLOCK The drive is in Admin Mode when the LED has changed to solid BLUE Once in Admin mode press UNLOCK 6 The LED should start flashing RED and BLUE intermittently Press one of the numbers below that corresponds to amount of time you would like the drive to lock after no activity 1 5 minutes 2 10 minutes 3 20 minutes O OFF The Default is OFF for this feature After you have input the number the LED should flash GREEN 3 times to indicate that you have successfully set the Unattended Auto Lock feature 10 Aegis Padlock Brute Force Protection What is Brute Force Attack A brute force attack is a method of defeating a cryptographic scheme by systematically trying a large number of possibilities
13. omponents are working properly The LEDs will go through 3 test stages RED GREEN and BLUE This will be followed by three GREEN flashes on a successful test Any test failure will leave the unit in an interoperable state with the RED LED flashing Before the Padlock can be used the Admin PIN MUST be set The LED will display Solid BLUE and Solid GREEN to indicate the Padlock is waiting for a PIN to be set To Set up the Admin PIN Press UNLOCK 9 The LED will change to Solid BLUE and Blinking GREEN Enter the new Admin PIN and press UNLOCK key If accepted the GREEN LED will flash for 3 short blinks then return to Solid BLUE and Blinking GREEN Re enter the Admin PIN and press the UNLOCK key If accepted the GREEN LED will then turn BLUE and remain in Admin mode for 30 seconds or if the The Admin PIN is now set and will allow access to the drive or the Admin features To UNLOCK the drive exit Admin by pressing the LOCK button Then enter the 2 3 LED will be Solid for 3 seconds 4 LOCK key is pressed will return the drive to a standby state 5 6 new PIN and press UNLOCK Note PINs must be a minimum length of 7 maximum 16 digits Cannot contain all consecutive numbers 2345678 or 9876543 Cannot contain all same number 1111111 Locking the Drive To lock the drive press the LOCK button If data is still being written to the drive the Padlock will wait until all data has been written to the d
14. rive and then it will lock automatically Note The Aegis Padlock will not be recognized by the operating system in the standby state Unlocking the Drive To unlock the drive Enter either a User PIN or Admin PIN and press the UNLOCK button Note The Aegis Padlock cannot be recognized by the operating system in the standby state Admin Mode To enter the Admin Mode do the following 1 Attach the USB cable to an available USB port on your computer The Padlock goes into the Standby Mode after the self check and the LED turns RED 2 Press and hold UNLOCK 0 for five seconds until the LED flashes RED This indicates that you can enter the Admin PIN 3 Enter the Admin PIN and press the UNLOCK button 4 The drive is in Admin Mode when the LED has changed to BLUE Changing the Admin PIN You can change the Admin PIN by doing the following 1 Enter Admin Mode UNLOCK 0 for five seconds Enter Admin PIN and press UNLOCK 2 Press and hold UNLOCK 9 until the LED turns to Solid BLUE and Blinking GREEN 3 Enter the new PIN and press UNLOCK The PIN must be a minimum of 7 digits and a maximum of 16 digits The LED flashes GREEN three times then returns to Solid BLUE and Blinking GREEN 4 Re enter the new Admin PIN and press UNLOCK The LED stays solid GREEN for two seconds and then solid BLUE indicating that the Admin PIN has been changed successfully Adding a new User PIN Enter the Admin Mode UNLOCK 0 for
15. speeds check to make sure you have the latest host controller driver available If you are getting considerably less make sure that you are plugged into a USB 3 port USB 3 ports use a blue center contact Q Is there any way to recover my data if I forget the PIN A If an Admin PIN has been previously set the Admin PIN can be used to unlock the drive and recover the data If you forget the PIN and do not have an Admin PIN the drive can be re set so it can be used again but the data cannot be recovered Q How does this Padlock drive differ from other Apricorn Padlocks A The Padlock SSD is designed to meet a higher security that is approved for government and military use Longer and more complex PINs more ruggedized design and a built in self test are just some of the features that make this design unique Q Why do the LEDs blink Blue Red and Green after plug the drive in A When you first plug the drive in it does a self test on the encryption components of the drive If any component fails the test the LED will stop on RED and the drive will not function Q What is FIPS 140 2 A This is a government standard to accredit cryptographic modules The government regulates certain industries that collect store and or transfer sensitive data to use security that meets this standard For a general explanation http en wikipedia org wiki FIPS 140 2 Q Why does the LED indicate an error when try to change the PIN
16. tion of the work or derivative work in any standard paper book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID About the Aegis Padlock SSD Looking for the highest level of security for your data while utilizing the fastest USB 3 0 speeds Sporting an easy to use keypad design that is impervious to dust and grit with a software free setup and operation the Aegis Padlock SSD Edition enables you to access the drive simply and easily with your own unique PIN And with a super fast integrated USB 3 0 cable you can access your data faster than ever before Package contents e Aegis Padlock SSD with integrated USB 3 0 cable e Travel pouch e USB Y cable e Quick Start Guide Aegis Padlock SSD Connections Before you begin Be sure to review the following information before you begin to use the Aegis Padlock Attention Use only the included cables with your Aegis Padlock You might damage the drive if you use a cable not included with the Aegis Padlock The Aegis Padlock is designed for portable use without an AC power adapter and in most cases will be
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