Home

HP Compaq Presario CQ43-111TU

1. For use only with computer models equipped with an Intel Pentium processor and a graphics 646181 001 subsystem with UMA video memory For use only with computer models equipped with an Intel Celeron processor and a graphics 646184 001 subsystem with UMA video memory y NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components e Optical drive see Optical drive select models only o
2. Remove the hard drive 1 Loosen the captive screw 1 that secures the hard drive compartment cover to the computer Chapter 4 Removal and replacement procedures 2 Lift the rear edge of the hard drive compartment cover 2 up and forward until it rests at an angle 3 Remove the hard drive compartment cover The hard drive compartment cover is available in the Plastics Kit spare part number 64598 1 001 4 Disconnect the hard drive connector cable 1 from the system board 5 Remove the four Phillips PM 2 5x6 0 screws 2 that secure the hard drive to the computer Component replacement procedures 47 6 Remove the hard drive 3 1d I l I i l 7 a 7 If it is necessary to replace the hard drive screws 1 the hard drive bracket 2 or the hard drive connector cable 3 remove and replace the components Reverse this procedure to reassemble and install the hard drive 48 Chapter 4 Removal and replacement procedures Optical drive select models only Ey NOTE The optical drive spare part kit includes a bezel and bracket Description Spare part number DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe select models only 645988 001 DVD RW and CD RW Drive 666213 001 DVD ROM Drive 659939 001 Optical drive slot space saver 659930 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whe
3. DC connector 90 W PFC RC V HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector 65 W RC V EM HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector Support for the following batteries e cell 55 Whr 2 55 Ah Li ion battery e amp cell 47 Whr 2 20 Ah Li ion battery Security Security cable slot Chapter 1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Operating Preinstalled V system e Windows 7 Home Basic 64 and 32 bit e Windows 7 Home Premium 64 bit e Windows 7 Professional 64 bit e Windows 7 Starter 32 bit not supported on computer models equipped with a 320 GB hard drive e FreeDOS Preinstalled N e Windows 7 Home Basic 64 and 32 bit e Windows 7 Home Premium 64 bit e Windows 7 Professional 64 bit e Windows 7 Starter 32 bit not available on computer models equipped with a 320 GB hard drive e FreeDOS e SuseLinux Serviceability End user replaceable parts V V e AC adapter e Battery e Hard drive e Memory modules 2 e Optical drive e WLAN module 8 2 External component identification Item Component Description 1 Speakers 2 Produce sound 2 Internal display switch Turns off the display and initiates Sleep if the d
4. HD LED BrightView display panel 645987 001 4 Webcam microphone module 646138 001 5 Display Hinge Kit includes left and right display hinges and brackets 64597 1 001 24 Chapter 3 Illustrated parts catalog Item Component Spare part number 6 Display Cable Kit includes display panel cable and webcam microphone 645967 001 module cable 7 Antenna Kit includes left and right wireless antenna cables and transceivers 645966 001 8 Display enclosure For use only with computer models equipped with an AMD processor 645958 001 For use only with computer models equipped with an Intel processor 645959 001 Display Screw Kit not illustrated includes Mylar screw covers and screws 645976 001 Display assembly subcomponents 25 Mass storage devices Item Component Spare part number 1 Hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable hard drive bracket or screws NOTE The hard drive connector cable is included in the Cable Kit spare part number 645968 001 For use with all computer models 500 GB 5400 rpm 634932 001 250 GB 5400 rpm 645191 001 250 GB 5400 rpm 622641 001 For use only with computer models equipped with an Intel processor 320 GB 5400 rpm 622643 001 2 Hard Drive Hardware Kit includes 646969 001 Hard drive bracket Screws not illustrated 3 Optical drive DVD RW and CD RW Super Multi Double Layer Combo Drive wit
5. e MultiMediaCard MMC e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDxC Memory Card Left side 13 Item 9 10 Right side Item 1 Component Hard drive light Power light Component Optical drive select models only Description e Blinking white The hard drive is being accessed e Off The hard drive is idle e White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation Description Reads and writes to an optical disc 2 3 Optical drive light USB ports 2 e On The optical drive is in use e Off The optical drive is idle Connect optional USB devices 4 Power connector Connects an AC adapter 5 6 Battery AC adapter light Security cable slot 14 Chapter 2 External component identification e White The computer is connected to external power and the battery is fully charged e Amber A battery is charging e Blinking amber The battery has reached a low battery level or there is a battery error When a battery reaches a critical battery level the battery light begins blinking rapidly Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or st
6. e System board see System board on page 73 Remove the RTC battery 1 Turn the system board upside down with the front toward you 2 Disconnect the RTC battery cable 1 from the system board 78 Chapter 4 Removal and replacement procedures 3 Detach the RTC battery 2 from the system board The RTC battery is attached to the system board with double sided tape 4 Remove the RTC battery Reverse this procedure to install the RTC battery Component replacement procedures 79 Fan heat sink assembly 80 y NOTE The fan heat sink assembly spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part numbers 650277 001 for use only with computer models equipped with an AMD processor and 646135 001 for use only with computer models equipped with an Intel processor Description Spare part number For use only with computer models equipped with an AMD processor 647316 001 Fan heat sink assembly for use only with computer models equipped with an Intel Core i5 or i3 646182 001 processor and a graphics subsystem with discrete video memory Fan heat sink assembly for use only with computer models equipped with an Intel Core i5 or i3 646183 001 processor and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Pentium processor and a graphics 646180 001 subsystem with discrete video memory
7. includes microphone and wireless antenna transceivers and cables For use only with computer models equipped with an AMD processor Equipped with webcam 663603 001 Not equipped with webcam 645986 001 For use only with computer models equipped with an Intel processor equipped with webcam 645984 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 66 Chapter 4 Removal and replacement procedures 5 Disconnect the WLAN module antenna cables from the WLAN module see WLAN module on page 42 6 Remove the following components Hard drive see Hard drive on page 46 Keyboard see Keyboard on page 51 Top cover see Top cover on page 54 Speakers see Speakers on page 61 USB board see USB board on page 63 Power connector cable see Power connector cable on page 64 Remove the display assembly 1 Disconnect the display panel cable 1 from the system board 2 Release the wireless antenna cables from the clips 2 built into the base enclosure Z CAUTION Supp
8. precautions 35 spare partnumber 21 26 31 49 E electrostatic discharge 35 equipment guidelines 38 esckey 10 Ethernet product description 4 external media cards product description 5 external monitor port 13 F fan heat sink assembly removal 80 spare part numbers 80 feet locations 40 fnkey 10 21 32 Index 111 G graphics product description 2 grounding guidelines 35 guidelines equipment 38 grounding 35 packaging 37 transporting 37 workstation 37 H hard drive precautions 35 product description 4 removal 46 spare part numbers 21 26 29 30 46 specifications 95 hard drive bay 15 hard drive bracket illustrated 26 removal 48 hard drive compartment cover illustrated 28 removal 46 hard drive connector cable illustrated 23 removal 48 Hard Drive Hardware Kit spare partnumber 22 26 30 46 hard drive light 14 HDMI port 13 headphone jack 13 hinge removal 71 spare partnumber 24 30 71 hinge cover removal 69 spare partnumber 24 30 69 J jacks audio in 13 audio out 13 headphone 13 microphone 13 network 13 RJ 45 13 K key components 10 112 Index keyboard product description 6 removal 51 spare part numbers 51 keys Action 10 esc 10 fn 10 Windows applications 10 Windows logo 10 19 31 L left side components 13 light components 11 lights battery AC adapter 14 caps lock 11 hard drive 14 optical drive 14 power 11 14 TouchPad 11 12 webcam 8 wireless 11
9. Adapter Realtek 8188GN 802 11b g n 1x1 WiFi Adapter Computer models equipped with an AMD processor y Computer models equipped with an Intel processor Ni External media card HP Multi Format Digital Media Reader supports the following digital card formats MultiMediaCard MMC Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card 6 Category Ports Keyboard pointing devices Description e 3 pin AC power e Audio in mono microphone e Audio out stereo headphone e HDMI version 1 4 supporting 1920 x1200 60Hz e RJ 45 Ethernet includes link and activity lights e USB 2 0 3 ports e VGA Dsub 15 pin supporting 2048x1536 external resolution 85 Hz 1920 x1200 external resolution 60Hz hot plug and unplug and auto detection for correct output to wide aspect vs standard aspect video Full size 14 in textured pocket keyboard with full numeric keypad Computer models equipped with an AMD processor N Computer models equipped with an Intel processor V TouchPad with multitouch gestures 2 finger scrolling and pinch zoom enabled Taps enabled by default Power requirements 65 W RC V HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector 90 W PFC RC V EM HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin
10. Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or
11. Ethernet 4 external media cards 5 graphics 2 hard drives 4 keyboard 6 memory module 3 microphone 4 operating system 7 optical drive 4 pointing device 6 ports 6 power requirements 6 processors 1 product name 1 security 6 serviceability 7 video 4 wireless 4 product name 1 39 product number 39 R removal replacement preliminaries 34 procedures 39 right side components 14 RJ 45 jack 13 RTC battery removal 78 spare part number 20 31 78 S Screw Kit spare part number 27 31 security cable slot 14 security product description 6 serialnumber 39 service considerations cables 34 connectors 34 plastic parts 34 service tag 16 39 serviceability product description 7 Setup Utility BIOS 88 Speaker Kit spare part number 20 31 61 speakers locations 8 removal 61 spare partnumber 20 31 61 specifications computer 93 display 94 hard drive 95 system board removal 73 spare partnumbers 20 31 32 73 System Diagnostics 88 T Thermal Material Kit spare part numbers 20 31 32 tools required 34 top cover removal 54 spare part numbers 54 TouchPad button 12 TouchPad button board removal 59 spare part number TouchPad cable disconnection 56 illustrated 23 TouchPad components 12 TouchPad light 11 12 TouchPad on off button 12 TouchPad zone 12 transporting guidelines 37 19 30 19 31 59 U USB board removal 63 spare part number USB port 13 14 19 31 v vents 13 15 video product d
12. GB 5400 rpm 622643 001 Computer major components 21 Item Component Spare part number Hard Drive Hardware Kit not illustrated includes hard drive bracket and screws 646969 001 19 Memory modules 2 PC3 10600 1333 MHz 4 GB 621569 001 2 GB 621565 001 1 GB 639738 001 20 WLAN module Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Atheros AR9002WB 1NGB 802 1 1b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo 593127 001 Adapter BT3 0 HS ready Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo 657325 001 Adapter Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 Realtek 8188BC8 802 1 1a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 602993 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter 640926 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo 600370 201 adapter BT3 0 HS ready for use only with computer models equipped with an Intel processor 22 Chapter 3 Illustrated parts catalog Cable Kit Item Component Spare part number Cable Kit includes 646119 001 1 TouchPad cable 2 Optical drive connector cable 3 Hard drive connector cable Cable Kit 23 Display assembly subcomponents o o a lt eo o _ UO ltem Component Spare part number 1 Display bezel 645964 001 2 Display hinge covers 2 645970 001 3 14 0 in
13. Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 36 Chapter 4 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwd
14. Restore to a previous date and time 102 To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps _ m apop Select Start gt Control Panel gt System and Security gt System In the left pane click System Protection Click the System Protection tab Click System Restore Follow the on screen instructions Chapter 7 Backup and recovery 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The applia
15. Right TouchPad button Functions like the right button on an external mouse 12 Chapter 2 External component identification Left side ltem 1 2 3 Component External monitor port Vents 2 RJ 45 network jack Description Connects an external VGA monitor or projector Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Connects a network cable 4 HDMI port select models only Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 5 USB port Connect optional USB devices 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jack Produce sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 8 Digital Media Slot Supports the following digital card formats
16. V e 500 GB 5400 rpm e 320 GB 5400 rpm for use only with computer models equipped with an Intel processor e 250 GB 5400 rpm Optical drive Fixed V V select models only Serial ATA y y 12 7 mm tray load V V DVD RW and CD RW Super Multi Double V V Layer Combo Drive with LightScribe select models only DVD RW and CD RW Drive V V DVD ROM Drive V V Audio and Single digital microphone V V video HD audio V V Presario branded Altec Lansing speakers V y Supports Microsoft Premium requirements V V HP VGA webcam select models only V V fixed no tilt with activity LED 640x480 by 24 frames per second Ethernet Integrated 10 100 network interface V y card NIC Wireless Integrated wireless local area network V V WLAN options by way of wireless module One or two WLAN antennas built into V V display assembly Chapter 1 Product description Category Description Support for the following WLAN formats Atheros AR9002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3 0 HS ready Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready for use only with computer models equipped with an Intel processor Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter Ralink 5390GN 802 11b g n 1x1 WiFi Adapter Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo
17. soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Product descriphon siccinuciccmanincsidiesnieiasiinin Kean 1 2 External component identification cccccccccsscsscssccsscccesccccescccscccnscccscccsceeescesesceseeee 8 Display sta ehrsen vat ceca E E A E r a N 8 Butoi enoet a a E A E N A O 9 Keys acaveencatt atte ecnraeuneaes awa ss cudtagetssautasanacguteceeurenas fev wsanevesdtaagashtadessater ean eenaaed 10 Lighe 2 shea teic te arne A aan snoasacerg E E E E a ETER 11 TouchPad ninye a E A E tert ere 12 leide cea cea a a e gadeccesn sauna recente 13 Tee EEA N EE E E E E E E E E 14 Boom arenan EE A E E 15 3 UWS EER poris catalog csorscriaiisin aaa 16 Semice AAG seireun a eee ote Da Lab E RER Geta naka te Daw ieee 16 Computer major components ceeeeeceeceeeceeeeeeeeecaaneeaeesseeseseeeeeccceceeeeeceeeeeeeeceeeeaaaeeaaeeseeeeneeeees 18 CAEL FI eree ecco gong eosin rh va san otk iat ae wl phi ion EE 23 Display assembly subcomponents iin sated ceemdan eared Mas me 24 M ssstorag devic s sarsassaasanundanancnedenuvaninnaiesacboniwsnainemouedansac gad E A E ATE 26 Miscellaneous parts acdaciteisusaaskcrericenhetnndertindensuatatdertenataanndeiavenastoradalniedsiessa
18. the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed Component replacement procedures 39 Item Component Description 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Computer feet The computer feet are adhesive backed rubber pads There are 4 rubber feet that attach to the base enclosure in the locations illustrated below T AO Chapter 4 Removal and replacement procedures Battery Description Spare part number 6 cell 55 Whr 2 55 Ah Li ion battery 593554 001 6 cell 47 Whr 2 20 Ah Li ion battery 593553 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comp
19. with computer models equipped with an Intel Core i5 or i3 processor and a graphics subsystem with discrete video memory includes replacement thermal material 646183 001 Fan heat sink assembly for use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics subsystem with UMA video memory includes replacement thermal material 646184 001 Fan heat sink assembly for use only with computer models equipped with an Intel Celeron processor and a graphics subsystem with UMA video memory includes replacement thermal material 647316 001 Fan heat sink assembly for use only with computer models equipped with an AMD processor includes replacement thermal material 647322 001 System board for use only with computer models equipped with an AMD E240 1 50 GHz processor single core 18 W and a graphics subsystem with UMA video memory includes replacement thermal material 650277 001 Thermal Material Kit for use only with computer models equipped with an AMD processor includes replacement thermal paste and pads 653337 001 Intel Pentium B940 2 00 GHz processor 2 0 MB L2 cache dual core TJ85 35 W includes replacement thermal material 653338 001 Intel Pentium B950 2 10 GHz processor 2 0 MB L2 cache dual core TJ85 35 W includes replacement thermal material 653339 001 Intel Core i3 2330M 2 20 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W include
20. your power settings select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide Button 9 10 Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Action keys Execute frequently used system functions Chapter 2 External component identification Item Component Description 1 TouchPad light e Off The TouchPad is on e Amber The TouchPad is off 2 Caps lock light On Caps lock in on 3 Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 4 Wireless light e White An integrated wireless device such as a WLAN device and or a Bluetooth device is on e Amber All wireless devices are off Lights 11 TouchPad J Item Component Description 1 TouchPad light e Off The TouchPad is on e Amber The TouchPad is off 2 TouchPad on off button Turns the TouchPad on and off 3 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5
21. 0 MHz x 4 PCs Support for high definition DVD playback with HD decode and DX10 UMA and DX11 discrete support Computer models equipped with an Intel processor Ni Panel Memory 14 0 in high definition HD light emitting V diode LED SVA BrighiView 1366x768 display typical brightness 200 nits All display assemblies include 1 or 2 wireless local area network WLAN antenna cables Supports 16 9 ultra wide aspect ratio 2 customer accessible upgradable V memory module slots Supports dual channel memory Supports up to 8192 GB of system RAM DDR3 1333 MHz an Re A a Supports the following configurations e 8192 MB total system memory 4096x2 not supported on a 32 bit operating system e 4096 MB total system memory 4096x1 or 2048x2 not supported with Windows 7 Starter OS e 3072 MB total system memory 2048x1 1024x1 not supported with Windows 7 Starter OS e 2048 MB total system memory 2048x1 or 1024x2 e 1024 MB total system memory 1024x1 not supported on a 64 bit operating system ay e ay ae 4 Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Hard drives Supports 6 35 em 2 5 in hard drives in V V 9 5 mm 37 in and 7 0 mm 28 in thicknesses Customer accessible V V Serial ATA y J Supports the following hard drives V
22. 653341 001 dual core 35 W Intel Core i5 2410M 2 30 GHz processor 1333 MHz FSB 3 0 MB L3 cache 638039 001 dual core 35 W Intel Core i3 2330M 2 20 GHz processor 1333 MHz FSB 3 0 MB L3 cache 653339 001 dual core 35 W Intel Core i3 2310M 2 10 GHz processor 1333 MHz FSB 3 0 MB L3 cache 638037 001 dual core 35 W Intel Core i3 370M 2 40 GHz processor 1066 MHz FSB 3 0 MB L3 cache 613584 001 dual core 35 W Intel Pentium P6300 2 26 GHz processor 3 0 MB L3 cache dual core 35 W 635500 001 Intel Pentium P6200 2 13 GHz processor 3 0 MB L3 cache dual core 35 W 625831 001 Intel Pentium B950 2 10 GHz processor 2 0 MB L2 cache dual core TJ85 35 W 653338 001 20 Chapter 3 Illustrated parts catalog Item Component Spare part number Intel Pentium B940 2 00 GHz processor 2 0 MB L2 cache dual core TJ85 35 W 653337 001 Intel Celeron DC T3500 2 10 GHz processor 1 0 MB L2 cache 800 MHz FSB 625830 001 Intel Celeron SC C925 2 30 GHz processor 1 0 MB L2 cache 800 MHz FSB 636636 001 Intel Celeron SC C900 2 20 GHz processor 1 0 MB L2 cache 800 MHz FSB 534419 001 14 Fan heat sink assembly includes replacement thermal material For use only with computer models equipped with an AMD processor 647316 001 Fan heat sink assembly for use only with computer models equipped with an Intel 646182 001 Core i5 or i3 processor and a graphics subsystem with discrete video memo
23. 89 Restoring factory settings in Setup Utility EY NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utility to the values that were set at the factory follow these steps 1 mP Mp Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press 10 to enter Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults Follow the on screen instructions To save your changes and exit press f10 and then follow the on screen instructions Tors Use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts ek NOTE Your password settings and security settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be availab
24. ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Setup Utility screen press esc and then follow the on screen instructions Press f10 to enter Setup Utility To exit Setup Utility menus choose one of the following methods To exit Setup Utility menus without saving your changes press the esc key and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Discarding Changes and then press enter To save your changes and exit Setup Utility menus press f10 and then follow the on screen instructions or Use the tab key and the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Displaying system information 1 2 3 Start Setup Utility Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Using Setup Utility
25. For use only with computer models equipped with an AMD E300 1 30 GHz processor dual core 18 657324 001 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an AMD E240 1 50 GHz processor single core 647322 001 18 W and a graphics subsystem with UMA video memory System board for use only with computer models equipped with an Intel Core i5 or i3 processor and 646179 001 a graphics subsystem with discrete video memory System board for use only with computer models equipped with an Intel Core i5 or i3 processor and 646177 001 a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Pentium processor and a graphics 646176 001 subsystem with discrete video memory For use only with computer models equipped with an Intel Pentium processor and a graphics 646175 001 subsystem with UMA video memory For use only with computer models equipped with an Intel Celeron processor and a graphics 646174 001 subsystem with UMA video memory Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC ada
26. GY Compag Presario CQ43 Notebook PC Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P AMD the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Celeron Core and Pentium are trademarks of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Third Edition July 2011 First Edition March 2011 Document Part Number 642130 003 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a
27. M mass storage device precautions 35 removal 46 spare partnumbers 26 46 memory module product description 3 removal 45 spare part numbers 30 45 memory module compartment 15 memory module wireless module compartment cover illustrated 28 removal 42 microphone location 9 product description 4 microphone jack 13 model description 17 40 model name 1 monitor port 13 22 29 N network jack 13 ce operating system product description 7 optical drive location 14 precautions 35 product description 4 removal 49 spare partnumber 31 spare part numbers 21 26 49 optical drive bracket removal 50 optical drive connector cable illustrated 23 removal 76 optical drive light 14 optical drive slot space saver spare partnumber 21 27 33 49 P packaging guidelines 37 plastic parts service considerations 34 Plastics Kit contents 28 spare part number 31 43 47 pointing device product description 6 19 28 ports external monitor 13 HDMI 13 monitor port 13 product description 6 USB 13 14 power button 9 power button board removal 58 spare part number 19 31 58 power connector 14 power connector cable removal 64 spare part number 19 31 power cord set requirements 103 spare part numbers 27 29 power light 11 14 power requirements product description 6 processor product description 1 removal 86 spare part numbers 20 29 30 32 86 product description audio 4 chipset 2 display panel 3
28. Memory module cv cistcietbeclilien iniii ied aa eat EE E E E 45 Harddrive soru aaen na E a a E a A n 46 Optical drive select models only cc cccccesseeceeseeeeeeeseeceeeeeeeseeeeeseeteeesenteeeenseeeees 49 Keyboard sssi aiei e se we eiei E E E an 51 MOD COVER E NE E E E EE A 54 Power button board cicanscotesvaiacannsewbonansacaheesataredaacanectnaae ascencsadierahetunsaatecendeamesataces 58 To chPad b tton bord s str aei iiai 59 POSTS E E T T E EE 61 MS SCI ar ee a E E E 63 Power connector cables ierse a E EEE k e EA ea alti 64 BIVA EE E E nue eaenienwnens 66 Syslem board sseni eiee a E N T 73 Optical drive connector cable s di uilenvcelians ede vcimtiedea welialnied udasntdelbodbadesbeedoreveaehniiian dies 76 RTG bahery aren overs eater ota cenenanwieverietratiutriech niente ements 78 Fan heot sink assembly a 5 crasenicanstoiescondeasssornneeadeansiondueindsonesandeansnoulaeandinsseantennduannnns 80 PSS SOE ninine eee E e A inti ion E A E O E E A lds 86 5 Setup Utility BIOS and System Diagnostics esessssossssssesssossesssosssosseossosseossosssosssossesse 88 Using Setup Wl sirnane aae o E mig veda eee E 88 Starting Setup Utility vomenapcsasant rncnntacsoesiaeapeeaasamne useing tememnuaet E e AEEA ERER 88 Changing the language of Setup Utility sion cis acsuctucaneuposdagn iceasioticvtinnanedas stan saceulanenenene ded 88 Navigating and selecting in Setup Utility x cdaenvivecsreavzeras poessoeenpiancorerandmegn
29. ails Hard drive specifications 95 7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics e Creating a set of recovery discs or a recovery flash drive Recovery Manager software feature e Performing a system restore from the partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver Restore 96 In the event of hard drive failure to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window CAUTION HP Recovery Manager partition or discs flash drive restores only software that was preinstalled at the factory Software not provided with this computer must be reinstall
30. and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures y NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 34 Chapter 4 Removal and replacement procedures Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions
31. assootarsevesunesseeetevesenntesessnsacstars 99 Changing the computer boot order x cccdarerivertesbingeantiacnvirrasmnndenaeenasaeneins 99 Backing up and recovering your information 0 ccsccccesecssacsacnseeesennceeeseetasesersantequatctecsenencebonsnceese 100 Using Windows Backup and Restore cccccssseosnenssecssnsensessensedsratinersenacssonnensoconses 101 Using Windows system restore points jxisssascacasswos ncaccstinandaonenniienctdsoulsieiannduannacheaniien 101 When to create restore points isccnc vesccnvossastasuesnesesenaspireuased conesssvenmnsawesaed 101 Create a system restore point eeeeeeecceceeeeeeeceeeeeeeeeeeeeeeeceeceeceeeeeeeeeaaneaes 102 Restore to a previous date and time ccceccccceescceeeseeeeeeeeeeeeneseeeseseeees 102 8 Power cord sef reguirements sisciiisccsnscsssnvasisieessiasvesnsiscesseensieanvusadovesssiiseovisesetbesabeeniuneses 103 Requirements for all countries oid icnseachdnedieesianseactieviurased ann eanenmnecan ann mxntanbinteats 103 Requirements for specific countries and regions cccceeccceeeeeseeeeceenseeeeeeeeceesenseeeeseseeeeeneaaeees 104 S RSCYVCUNG E A E E A EN AE A E 105 BS Fy ceon E a E E EN E N E E 105 Display ssaa pana aa a a a E E a Ee ie ee ie at a Tea aa R 105 NICE T E E A 111 vii viii 1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Product Name Com
32. ate a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes f NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points e Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally Eyf NOTE If you revert to a restore point and then change your mind you can reverse the restoration Backing up and recovering your information 101 Create a system restore point 1 2 3 4 Select Start gt Control Panel gt System and Security gt System In the left pane click System Protection Click the System Protection tab Follow the on screen instructions
33. ce the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 2 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 41 Remove the memory module wireless module compartment cover see WLAN module on page 42 Remove the WLAN module 1 Loosen the captive screw 1 that secures the memory module wireless module compartment cover to the computer Chapter 4 Removal and replacement procedures 2 Lift the rear edge of the memory module wireless module compartment cover 2 up and forward until it rests at an angle 3 Remove the memory module wireless module compartment cover The memory module wireless module compartment cover is available in the Plastics Kit spare part number 645981 001 4 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The 1 WLAN antenna cable is connected to the WLAN module Main terminal The 2 WLAN antenna cable is connected to the WLAN module Aux terminal 5 Rem
34. dard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 104 Chapter 8 Power cord set requirements 9 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display ZA WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully f NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated b
35. demaunnm eases 89 Displaying system information c cieicecveccevceedsadsdecinasonsxeccencdcouescectisaaiaveauad oecadetaadatencodenes 89 Restoring factory settings in Setup Utility sicsi sicirvncwosiccwonantoms aun sceedneainoutenasessiiediusnialnesnes 90 Exiting Setop Wili oerien ea a E OA 90 Updatingthe BIOS asray enei e leh a E EAA E A 90 Determining the BIOS version ssisnn sscnismenninssmndodxonnsdshadnydaabateasnswna dlanaedxaus 91 Downloading a BIOS update se inotsiaseeieevivier nie een wnaeneddemeunahut 91 Using System Diagnostics sececeeeeccccceceeenenaeeceeeeeneeeeeeeeeeeceeeeceeeeaaeeeaaaaaaaeseseeeeeeeeeeeeeeeeeeeea 92 6 SRPGMCONGNE siisisiicednssscmunnsninuisnininuamiiiionaaaiaminudiod 93 Computer specifications rics saree sa eescice bbe pont n endian ee De E E E a 93 14 0 inch display specifications 5 cncianvsicrcnesacqncrisuanesne samedar uusanabadeeteumunatanediantamamunanunn 94 Hard drive Spec IN GGHONS 9 21 aovsideeiarraaatenerns Giese aaeeveeiawet eens ne named 95 vi 7 Backup and recovery ciciccinncusicinedianmamanduninirnniodnitinenaeneined 96 Ee A E E E E a E E E 96 Creating restore medid ereire i e e E A N A AE A RE AE A RRR 97 Performing a system restore js yaniipsapihiynianstd dexrawenracietannan mauidnon peseaennu nl iepNaeaiietN nen 98 Restoring using the dedicated recovery partition select models only 0 ceeeeeees 98 Restoring using the restore media ccssevssenssersinedecsec
36. disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility Ey NOTE An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press 10 to enter Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select System Configuration gt Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately 88 Chapter 5 Setup Utility BIOS and System Diagnostics Navigating and selecting in Setup Utility To navigate and select in Setup Utility follow these steps 1 2 Turn on or restart the computer and then press esc while the Press the
37. e created per computer y NOTE If you are creating recovery discs number each disc before inserting into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start gt All Programs gt Recovery Manager gt Recovery Media Creation 2 Follow the on screen instructions Creating restore media 97 Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state Recovery Manager works from recovery discs a recovery flash drive or from a dedicated recovery partition select models only on the hard drive y NOTE A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used as a final attempt to correct computer issues Note the following when performing a system restore e You can restore only the system that you have previously backed up HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer e Windows has its own built in repair features such as System Restore If you have not already tried t
38. e to each product 16 Chapter 3 Illustrated parts catalog Item Description Function 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Service tag 17 Computer major components oo ee lt gt 18 Chapter 3 Illustrated parts catalog Item Component Spare part number 1 14 0 in high definition HD light emitting diode LED BrightView display assembly includes microphone and wireless antenna transceivers and cables For use only with computer models equipped with an AMD processor Equipped with webcam 663603 001 Not equipped with webcam 645986 001 For use only with computer models equipped with an Intel processor equipped with 645984 001 webcam NOTE For more display assembly spare part information see Display assembly subcomponents on page 24 2 Keyboard includes keyboard cable For use with all computer models For use in Canada 646125 121 For use in Latin America 646125 161 For use in the United States 646125 001 For use only with computer models equipp
39. ecause of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Qo Ey NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Battery 105 Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 106 Chapter 9 Recycling 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the
40. ecommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance e Static dissipative tables or floor mats with hard ties to the ground e Field service kits e Static awareness labels e Material handling packages e Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Chapter 4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 72 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw and size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag 7 E XXXXXXXX MOOO LTT O T N Product XXXXXXXK AIM AEH ODA O AA AA A i Heres lylyOy Item Component Description 1 Product name This is
41. ed manually f NOTE Recovery discs have been included if your computer does not have a recovery partition Chapter 7 Backup and recovery Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time Ey NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place Ey NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs NOTE Read write discs such as CD RW DVD RW and double layer DVD RW discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs or one recovery flash drive can b
42. ed with an Intel processor For use in Brazil 646125 201 For use in India 646125 D61 For use in South Korea 646125 AD1 For use in Taiwan 646125 AB1 For use in Thailand 646125 281 3 Top cover includes TouchPad and TouchPad cable For use only with computer models equipped with an AMD processor 645962 001 For use only with computer models equipped with an Intel processor 645963 001 4 Power button board includes cable 646171 001 5 TouchPad button board includes bracket and cable 646172 001 Cable Kit includes 645968 001 6a TouchPad cable 6b Optical drive connector cable 6c Hard drive connector cable NOTE See Cable Kit on page 23 for more Cable Kit spare part information 7 USB board includes cable 645972001 8 Power connector cable 646173 001 Plastics Kit includes 645981 001 9a Hard drive compartment cover includes one captive screw secured by a C clip Computer major components 19 Item Component Spare part number 9b Memory module wireless module compartment cover includes one captive screw secured by a C clip NOTE See Plastics Kit on page 28 for more Plastics Kit spare part information 10 Speaker Kit includes left and right speakers and cable 645978 001 11 System board includes replacement thermal material For use only with computer models equipped with an AMD E450 1 65 GHz processor 657323 001 dual core 18 W and a graphics subsystem with UMA video memory For use o
43. erse this procedure to install the power button board and cable TouchPad button board Description Spare part number TouchPad button board includes cable 646130 001 Before removing the TouchPad button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components e Memory module wireless module compartment cover see WLAN module on page 42 e Hard drive see Hard drive on page 46 e Keyboard see Keyboard on page 51 e Top cover see Top cover on page 54 Component replacement procedures 59 Remove the TouchPad button board and cable 1 Turn the top cover upside down with the top toward you 2 Release the TouchPad board cable 1 and the TouchPad button board cable 2 from the top cover The TouchPad board cable and the TouchPad button board cable are attached to the top cover with double sided tape 3 Remove the four Phillips PM2 0x4 0 screws 3 that secure the TouchPad button board to the top cover 4 Remove the TouchPad button board 4 Reverse this procedure to i
44. escription 4 WwW warranty period 40 webcam 8 webcam light 8 webcam microphone module removal 68 spare partnumber 24 31 69 Windows applications key 10 Windows logo key 10 wireless antenna locations 8 removal 72 spare part number 25 30 72 wireless light 11 wireless product description 4 WLAN module removal 42 spare part numbers 22 29 30 32 33 42 workstation guidelines 37 Index 113
45. eyboard see Keyboard on page 51 Ey NOTE When replacing the top cover be sure that the following components are removed from the defective top cover and installed on the replacement top cover e Power button board and cable see Power button board on page 58 e TouchPad button board and cable see TouchPad button board on page 59 Remove the top cover 1 Close the computer 2 Turn the computer upside down with the front toward you Chapter 4 Removal and replacement procedures 3 Remove the nine Phillips PM2 5x6 0 screws that secure the top cover to the computer 4 Remove the two Phillips PM2 5x 10 0 screws 1 and the four Phillips PM2 0x3 0 screws 2 that secure the top cover to the computer f 0 e e 5 Turn the computer right side up with the front toward you 6 Open the computer Component replacement procedures 55 7 Release the ZIF connectors to which the following cables are attached and then disconnect the cables from the system board e Power button board cable 1 included with the power button board spare part kit spare part number 646129 001 e TouchPad button board cable 2 included with the TouchPad button board spare part kit spare part number 646130 001 e TouchPad cable 3 included in the Cable Kit spare part number 646119 001 E oe ee ee ee ee ttoo x 56 Chapter 4 Removal and replacement procedures 8 Remove t
46. h LightScribe select 645988 001 models only DVD RW and CD RW Drive 666213 001 26 Chapter 3 Illustrated parts catalog Item Component Spare part number DVD ROM Drive 659939 001 Optical drive slot space saver not illustrated 659930 001 Miscellaneous parts Component Spare part number HP Smart AC adapter 65 W RC V HP Smart AC adapter for use will all computer models 609939 001 For use only with computer models equipped with an Intel processor 90 W PFC RC V EM HP Smart AC adapter 609940 001 90 W PFC RC V HP Smart AC adapter 609947 001 65 W RC V EM HP Smart AC adapter 609948 001 Power cord 3 pin black 1 83 m For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 49037 1 202 For use in India 49037 1 D01 For use in Italy 49037 1 D61 For use in the People s Republic of China 490371 AA1 For use in South Korea 490371 AD1 For use in Taiwan 49037 1 AB1 For use in Thailand 490371 201 For use in the United Kingdom and Singapore 490371 031 For use in the United States 490371 001 Screw Kit 645977 001 Miscellaneous parts 27 Plastics Kit 0 ltem Component Spare part number Plastics Kit includes 646131 001 1 Hard drive compartment cover includes one captive screw secured by a C clip 2 Memory module wireless module compartment cover includes one captive screw secured by a C clip 28 Chapter 3 Illustrated par
47. he three Phillips PM2 5x6 0 screws that secure the top cover to the computer 9 Lift the rear edge of the top cover 1 until the left and right sides disengage from the base enclosure 10 Remove the top cover 2 Reverse this procedure to install the top cover Component replacement procedures 57 Power button board Description Spare part number Power button board includes cable 646129 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components e Memory module wireless module compartment cover see WLAN module on page 42 e Hard drive see Hard drive on page 46 e Keyboard see Keyboard on page 51 e Top cover see Top cover on page 54 Remove the power button board 1 Turn the top cover upside down with the top toward you 2 Remove the two Phillips PM2 0x3 0 screws 1 that secure the power button board to the top cover 58 Chapter 4 Removal and replacement procedures 3 Remove the power button board and cable 2 Rev
48. hese features try them before using Recovery Manager e Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager mio e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f1 1 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions 98 Chapter 7 Backup and recovery Restoring using the restore media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive
49. iin suatieatnbeiiadaad banat 27 Plastics cI ce hear ace a ted ad E net nse a Ga es meer 28 Sequential part number listing 2c wai Soisiiesavenesis vata caatecaneavthaanaceneatsernnaceaeapenrdeavtwacsenstectoiatianns 29 4 Removal and replacement procedures sssccccsssscessssccescsscccesesccccsesscesecesceeesseseseeees 34 Preliminary replacement requirement ccceessceceesseeceeneeeeeesaeecesnseeeecsaeecenaeeeecaeeeeseeeeeesnatees 34 Tools reg ired rniii ie Ae iaee eT A S EUEN TETROR EENE 34 Service considerations ssseseesssesseessetssetsttsstetsttsttttsstsstttstesstessessstesessterstessteesets 34 Plasie PariS reen ae unas E E AEEA AA T EE 34 Cables and connectors sscissacsictsusessiateswtessatvacainavarieeraveigavstataisenvensnansendees 34 Drive handling esiin aa A O S 35 Gro nding g idelines ssori siise ie aa e i e E E S ie a e 35 Electrostatic discharge Aa iiage sacssiisiecadsectasarscacensatsarsaccixeraeneasiarsinaraduentntes 35 Packaging and transporting guidelines cccecceeeeeeseeeeeeteees 37 Component replacement procedures ccccceeseceeeeseeeeeseeeeeeseeeeeeceeneeeeeeseeeeeeseesesensetseeeennaes 39 SEVICE AAG ce 553sapsacsanccncazscaccestice weceanse E E E ashen ste cnseemetenaaaes 39 Computer feet sierra ea e i E S S Eae aee a e E ies ENNE 40 Baten reran a E E E E E te 41 Aiea seni ngodairesdoadntrinnsaeiasmaseannnna mane teatanhenaniiansca mt ereceaeaeereenebomaranien 42
50. install the speakers 62 Chapter 4 Removal and replacement procedures USB board Description Spare part number USB board includes cable 646128 001 Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components e Memory module wireless module compartment cover see WLAN module on page 42 e Hard drive see Hard drive on page 46 e Keyboard see Keyboard on page 51 e Top cover see Top cover on page 54 e Speakers see Speakers on page 61 Remove the USB board A Remove the USB board and cable Component replacement procedures 63 Reverse this procedure to install the USB board Power connector cable 64 Description Spare part number Power connector cable 641394 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to
51. into a USB port on your computer and then restart the computer y NOTE If the computer does not automatically restart in the Recovery Manager the computer boot order needs to be changed 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window Performing a system restore 99 Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is Ey NOTE A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your informa
52. isplay is closed while the power is on NOTE The display switch is not visible from the outside of the computer 3 WLAN antennas 2 select models only Send and receive wireless signals to communicate with WLANs 4 Webcam light On The webcam is in use 5 Webcam Records video and captures still photographs Chapter 2 External component identification To use the webcam select Start gt All Programs gt CyberLink YouCam gt CyberLink YouCam Item Component Description 6 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Button Component Description Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about
53. le on the HP Web site 90 Most BIOS updates on the HP Web site are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Chapter 5 Setup Utility BIOS and System Diagnostics Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord f
54. luetooth 3 0 HS Combo Adapter 609939 001 65 W RC V HP Smart AC adapter for use will all computer models 609940 001 90 W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an Intel processor 609947 001 90 W PFC RC V HP Smart AC adapter for use only with computer models equipped with an Intel processor 609948 001 65 W RC V EM HP Smart AC adapter for use only with computer models equipped with an Intel processor 613584 001 Intel Core i3 370M 2 40 GHz processor 1066 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal material 621565 001 2 GB memory module PC3 10600 1333 MHz 621569 001 4 GB memory module PC3 10600 1333 MHz 622641 001 250 GB 5400 rpm hard drive for use with all computer models 2 5 in 7 0 mm SATA does not include hard drive connector cable hard drive bracket or screws Sequential part number listing 29 30 Spare part number Description 622643 001 320 GB 5400 rpm hard drive for use with all computer models 2 5 in 7 0 mm SATA does not include hard drive connector cable hard drive bracket or screws 625830 001 Intel Celeron DC T3500 2 10 GHz processor 1 0 MB L2 cache 800 MHz FSB includes replacement thermal material 625831 001 Intel Pentium P6200 2 13 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 630703 001 Ralink 5390GN 802 11b g n 1x1 WiFi Ada
55. ly with computer models equipped with an Intel processor Description Spare part number Intel Core i5 2430M 2 40 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W 653341 001 Intel Core i5 2410M 2 30 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W 638039 001 Intel Core i3 2330M 2 20 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W 653339 001 Intel Core i3 2310M 2 10 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W 638037 001 Intel Core i3 370M 2 40 GHz processor 1066 MHz FSB 3 0 MB L3 cache dual core 35 W 613584 001 Intel Pentium P6300 2 26 GHz processor 3 0 MB L3 cache dual core 35 W 635500 001 Intel Pentium P6200 2 13 GHz processor 3 0 MB L3 cache dual core 35 W 625831 001 Intel Pentium B950 2 10 GHz processor 2 0 MB L2 cache dual core TJ85 35 W 653338 001 Intel Pentium B940 2 00 GHz processor 2 0 MB L2 cache dual core TJ85 35 W 653337 001 Intel Celeron DC T3500 2 10 GHz processor 1 0 MB L2 cache 800 MHz FSB 625830 001 Intel Celeron SC C925 2 30 GHz processor 1 0 MB L2 cache 800 MHz FSB 636636 001 Intel Celeron SC C900 2 20 GHz processor 1 0 MB L2 cache 800 MHz FSB 534419 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected
56. n page 49 e WLAN module see WLAN module on page 42 e Keyboard see Keyboard on page 51 e Top cover see Top cover on page 54 e USB board see USB board on page 63 e Power connector cable see Power connector cable on page 64 Chapter 4 Removal and replacement procedures e Display assembly see Display assembly on page 66 e System board see System board on page 73 Remove the fan heat sink assembly 1 Disconnect the fan cable from the system board 2 Turn the system board upside down with the front toward you 3 Loosen the captive screws 1 that secure the fan heat sink assembly to the system board y NOTE The number of screws used to secure the fan heat sink assembly to the system board varies by computer model NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it 4 Remove the fan and heat sink 2 f NOTE The following illustration shows the fan heat sink assembly removal process on a computer model equipped with an AMD processor Component replacement procedures 81 Ey NOTE The following illustration shows the fan heat sink assembly removal process on a computer model equipped with an Intel Pentium processor and a graphics subsystem with discrete memory y NOTE The following illustration shows the fan hea
57. nce coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 103 Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW Austria OVE Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE Italy IMQ Japan METI 3 The Netherlands KEMA Norway NEMKO The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Stan
58. ndows Explorer by selecting Start gt My Computer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe The BIOS installation begins Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery If the batter
59. nly with computer models equipped with an AMD E300 1 30 GHz processor 657324 001 dual core 18 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an AMD E240 1 50 GHz processor 647322 001 single core 18 W and a graphics subsystem with UMA video memory System board for use only with computer models equipped with an Intel Core i5 ori3 646179 001 processor and a graphics subsystem with discrete video memory System board for use only with computer models equipped with an Intel Core i5 ori3 646177 001 processor and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Pentium processor and a 646176 001 graphics subsystem with discrete video memory For use only with computer models equipped with an Intel Pentium processor and a 646175 001 graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Celeron processor and a 646174 001 graphics subsystem with UMA video memory Thermal Material Kit includes replacement thermal paste and pads For use only with computer models equipped with an AMD processor 650277 001 For use only with computer models equipped with an Intel processor 646135 001 12 RTC battery includes cable and double sided tape 646132 001 13 Processor includes replacement thermal material Intel Core i5 2430M 2 40 GHz processor 1333 MHz FSB 3 0 MB L3 cache
60. nstall the TouchPad button board and cable 60 Chapter 4 Removal and replacement procedures Speakers Description Spare part number Speaker Kit includes left and right speakers and cable 645978 001 Before removing the speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 41 and then remove the following components e Memory module wireless module compartment cover see WLAN module on page 42 e Hard drive see Hard drive on page 46 e Keyboard see Keyboard on page 51 e Top cover see Top cover on page 54 Remove the speakers 1 2 3 Disconnect the speaker cable 1 from the system board Release the speaker cables 2 from the clips built into the base enclosure Release the ZIF connector to which the USB board cable is attached and then disconnect the USB cable 3 from the system board Remove the two Phillips PM2 5x6 0 screws 4 and the Phillips PM2 0x9 0 screw 5 that secure the speakers to the computer Component replacement procedures 61 5 Remove the speakers 6 Reverse this procedure to
61. olen Bottom ltem 1 Component Battery bay Description Holds the battery 2 Battery release latch Releases the battery from the battery bay 3 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay Holds the hard drive 5 Memory module compartment Contains the wireless LAN WLAN device and the memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Bottom 15 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag us a E XXXXXXKXKX MN O A A EN ON OT N Product XXXXXXXX G i hig lylyOy Item Description Function 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is uniqu
62. or 2 0 MB L2 cache dual core TJ85 35 W not available on computer models equipped with Windows 7 Starter 32 operating system Intel Celeron DC T3500 2 10 GHz processor 1 0 MB L2 cache 800 MHz FSB Intel Celeron SC C925 2 30 GHz processor 1 0 MB L2 cache 800 MHz FSB Chipset Intel Celeron SC C900 2 20 GHz processor 1 0 MB L2 cache 800 MHz FSB AMD A50M fusion controller hub FCH Northbridge e Intel HM65 Express Chipset e Intel HM55 Express Chipset e Intel GM45 Southbridge ICH9m Graphics AMD Radeon HD 6320M and 6310M discrete class graphics supporting DX11 64 bit muxless switchable Support for high definition DVD playback with HD decode and DX10 and DX11 support Internal graphics e Intel HD Graphics 3000 on computer models equipped with an Intel Core i5 or i3 processor e Intel HD Graphics on computer models equipped with an Intel Celeron or Pentium processor Chapter 1 Product description Category Description Computer models equipped with an AMD processor Discrete graphics AMD Radeon HD 6370M Graphics with 512 MB of discrete video memory 64Mx16 DDR3 900 MHz x 4 PCs Switchable discrete graphics not supported on computer models equipped with Windows 7 Starter OS AMD Radeon HD 6470M Graphics with 512 MB of discrete video memory 64Mx16 DDR3 900 MHz x 4 PCs or AMD Radeon HD 6470M Graphics with 1024 MB of discrete video memory 128Mx16 DDR3 90
63. or use only with computer models equipped with an Intel processor includes power button board and cable and TouchPad and TouchPad cable 645964 001 Display bezel for use with computer models equipped with a webcam and a microphone 645966 001 Antenna Kit includes left and right wireless antenna cables and transceivers 645967 001 Display Cable Kit includes display panel cable and webcam microphone module cable 645968 001 Cable Kit includes TouchPad cable optical drive connector cable and hard drive connector cable NOTE See Cable Kit on page 23 for more Cable Kit spare part information 645969 001 Hard Drive Hardware Kit includes hard drive bracket and screws 645970 001 Display Hinge Kit includes left and right display hinges and brackets 64597 1 001 Display hinge covers Chapter 3 Illustrated parts catalog Spare part number Description 645972 001 USB board includes cable 645976 001 Display Screw Kit includes Mylar screw covers and screws 645977 001 Screw Kit 645978 001 Speaker Kit includes left and right speakers and cable 645981 001 Plastics Kit includes hard drive compartment cover and memory module wireless module compartment cover NOTE See Plastics Kit on page 28 for more Plastics Kit spare part information 645984 001 14 0 in HD LED BrightView display assembly for use only with computer models equipped with an Intel processor and a webcam incl
64. ort the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 3 Remove the four Phillips PM2 5x6 0 screws 3 that secure the display assembly to the computer 4 Remove the display assembly 4 Component replacement procedures 67 5 If it is necessary to replace the display bezel or any of the display assembly subcomponents a Remove the two Mylar screw covers 1 and the two Phillips PM2 5x4 0 screws 2 that secure the display bezel to the display assembly The Mylar screw covers are available in the Display Screw Kit spare part number 645976 001 l l l l l 3 ZETEL b Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure c Remove the display bezel 4 The display bezel is available using spare part number 645964 001 6 If it is necessary to replace the webcam microphone module a Detach and release the module 1 as far as the module cable allows The module is attached to the display enclosure with double sided tape b Disconnect the module cable 2 from the module 68 Chapter 4 Removal and replacement procedures c Remove the webcam microphone module 3 The webcam microphone module is available using spare part number 646138 001 7 If it is necessa
65. other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Preliminary replacement requirements 35 A CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V
66. ove the Phillips PM2 0x3 0 screw 2 that secures the WLAN module to the system board The WLAN module tilts up Component replacement procedures 43 6 Remove the WLAN module by pulling the module away from the slot at an angle 3 y NOTE The WLAN module is designed with a notch 4 to prevent incorrect installation into the WLAN module socket NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 44 Chapter 4 Removal and replacement procedures Memory module Description Spare part number A GB PC3 10600 1333 MHz 621569 001 2 GB PC3 10600 1333 MHz 621565 001 1 GB PC3 10600 1333 MHz 639738 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the memory module wireless module compartment cover see WLAN module on page 42 Remove the memory module 1 Spread the
67. paq Presario CQ43 Notebook PC V V Processors AMD E450 1 65 GHz processor V dual core 18 W AMD E300 1 30 GHz processor V dual core 18 W AMD E240 1 50 GHz processor V single core 18 W Intel Core i5 2430M 2 40 GHz V processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W not available on computer models equipped with Windows 7 Starter 32 operating system Intel Core i5 2410M 2 30 GHz processor V 1333 MHz FSB 3 0 MB L3 cache dual core 35 W Intel Core i3 2330M 2 20 GHz processor V 1333 MHz FSB 3 0 MB L3 cache dual core 35 W not available on computer models equipped with Windows 7 Starter 32 operating system Intel Core i3 2310M 2 10 GHz processor V 1333 MHz FSB 3 0 MB L3 cache dual core 35 W Intel Core i3 370M 2 40 GHz processor V 1066 MHz FSB 3 0 MB L3 cache dual core 35 W not available on computer models equipped with Windows 7 Starter 32 operating system Intel Pentium P6300 2 26 GHz V processor 3 0 MB L3 cache dual core 35 W 2 Category Description Intel Pentium P6200 2 13 GHz processor 3 0 MB L3 cache dual core 35 W Computer models equipped with an AMD processor Computer models equipped with an Intel processor 4 Intel Pentium B950 2 10 GHz processor 2 0 MB L2 cache dual core TJ85 35 W not available on computer models equipped with Windows 7 Starter 32 operating system Intel Pentium B940 2 00 GHz process
68. paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the graphics subsystem chip 3 and the heat sink section 4 that services it y NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel Pentium processor and a graphics subsystem with UMA memory 84 Chapter 4 Removal and replacement procedures e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the Northbridge chip 3 and the heat sink section 4 that services it ef NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel Celeron processor e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the Northbridge chip 3 and the heat sink section 4 that services it Reverse this procedure to reassemble and install the fan heat sink assembly Component replacement procedures 85 Processor y NOTE This section applies only to computer models equipped with an Intel processor y NOTE The processor spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part numbers 650277 001 for use only with computer models equipped with an AMD processor and 646135 001 for use on
69. pter 634932 001 500 GB 5400 rpm hard drive for use with all computer models 2 5 in 7 0 mm SATA does not include hard drive connector cable hard drive bracket or screws 635500 001 Intel Pentium P6300 2 26 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 636636 001 Intel Celeron SC C925 2 30 GHz processor 1 0 MB L2 cache 800 MHz FSB includes replacement thermal material 638037 001 Intel Core i3 2310M 2 10 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal material 638039 001 Intel Core i5 2410M 2 30 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal material 639738 001 1 GB memory module PC3 10600 1333 MHz 640926 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter 645191 001 250 GB 5400 rpm hard drive for use with all computer models 2 5 in 7 0 mm SATA does not include hard drive connector cable hard drive bracket or screws 645958 001 Display enclosure for use only with computer models equipped with an AMD processor 645959 001 Display enclosure for use only with computer models equipped with an Intel processor 645961 001 Base enclosure includes battery release latch heat sink replacement thermal material and 4 rubber feet 645962 001 Top cover for use only with computer models equipped with an AMD processor includes power button board and cable and TouchPad and TouchPad cable 645963 001 Top cover f
70. pter from the computer 4 Remove the battery see Battery on page 41 5 Remove the WLAN module see WLAN module on page 42 6 Disconnect the hard drive connector cable from the system board see Hard drive on page 46 7 Remove the following components e Keyboard see Keyboard on page 51 e Top cover see Top cover on page 54 Component replacement procedures 73 74 e Speakers see Speakers on page 61 e USB board see USB board on page 63 e Power connector cable see Power connector cable on page 64 e Display assembly see Display assembly on page 66 NOTE When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Memory module see Memory module on page 45 e RTC battery see RTC battery on page 78 e Fan heat sink assembly see Fan heat sink assembly on page 80 e Processor see Processor on page 86 Remove the system board 1 Disconnect the optical drive connector cable from the system board 2 Remove the Phillips PM2 5x6 0 screw 1 that secures the system board to the base enclosure 3 Lift the right side of the system board 2 until it rests at an angle Chapter 4 Removal and replacement procedures 4 Remove the system board 3 by sliding it up and to the right at an angle Ey NOTE A heat sink is attached to the base enclosure to service a componen
71. ratures Computer specifications 93 14 0 inch display specifications 94 Metric U S Dimensions Height 17 6 cm 6 93 in Width 31 2 cm 12 28 in Diagonal 35 7 cm 14 06 in Number of colors Contrast ratio Up to 16 8 million 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 2 0 W Viewing angle Chapter 6 Specifications 65 horizontal 50 vertical typical Hard drive specifications 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 7 0 mm Length 100 4 mm 100 4 mm 100 4 mm Width 69 9 mm 69 9 mm 69 9 mm Weight 110g 110g 110g Interface type SATA SATA SATA Transfer rate Synchronous maximum 1 1 GB sec 1 1 GB sec 1 1 GB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 5 ms 1 5 ms Average read write 11 13 ms 11 13 ms 11 13 ms Maximum 22 ms 22 ms 22 ms Logical blocks 976 773 168 628 142 448 488 397 168 Disk rotational speed 5400 rpm 5400 rpm 5400 rpm Operating temperature O C to 60 C 32 F to 140 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for det
72. rd on page 73 Remove the optical drive connector cable 1 Release the optical drive cable from the clips 1 built into the base enclosure 2 Remove the two Phillips PM2 0x5 0 screws 2 that secure the optical drive connector to the base enclosure Chapter 4 Removal and replacement procedures 3 Remove the optical drive connector 3 from the base enclosure Reverse this procedure to install the optical drive connector cable Component replacement procedures 77 RTC battery Description Spare part number RTC battery includes cable and double sided tape 646132 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components e WLAN module see WLAN module on page 42 e Keyboard see Keyboard on page 51 e Top cover see Top cover on page 54 e Speakers see Speakers on page 61 e USB board see USB board on page 63 e Power connector cable see Power connector cable on page 64 e Display assembly see Display assembly on page 66
73. retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up 2 Remove the memory module 2 by pulling it away from the slot at an angle Reverse this procedure to install a memory module Component replacement procedures 45 Hard drive 46 y NOTE The hard drive spare part kit does not include the hard drive connector cable bracket or screws The hard drive connector cable is included in the Cable Kit spare part number 645968 001 The hard drive bracket and screws are included in the Hard Drive Hardware Kit spare part number 646969 001 Description Spare part number For use with all computer models 500 GB 5400 rpm 634932 001 250 GB 5400 rpm 645191 001 250 GB 5400 rpm 622641 001 For use only with computer models equipped with an Intel processor 320 GB 5400 rpm 622643 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the memory module wireless module compartment cover see WLAN module on page 42
74. right side up with the front toward you 52 Chapter 4 Removal and replacement procedures 6 Lift the rear edge of the keyboard 1 and then swing the keyboard up and forward 2 until it rests upside down on the palm rest 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard Component replacement procedures 53 54 Top cover y NOTE The top cover spare part kit includes the TouchPad and TouchPad cable Description Spare part number For use only with computer models equipped with an AMD processor 645962 001 For use only with computer models equipped with an Intel processor 645963 001 Before removing the top cover follow these steps E Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components e Memory module wireless module compartment cover see WLAN module on page 42 e Hard drive see Hard drive on page 46 e K
75. ription Spare part number For use with all computer models For use in Latin America 646125 161 For use in Canada 646125 121 For use in the United States 646125 001 For use only with computer models equipped with an For use in South Korea 646125 AD1 Intel processor For use in Brazil 646125 201 For use in Taiwan 646125 AB1 For use in India 646125 D61 For use in Thailand 646125 281 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the memory module wireless module compartment cover see WLAN module on page 42 6 Remove the hard drive compartment cover see Hard drive on page 46 Component replacement procedures 51 Remove the keyboard 1 Remove the Phillips PM2 5x5 0 screw that secures the keyboard to the computer 2 Rest and secure the computer on its left side Partially open the computer 4 Insert a screw driver or similar thin tool into the keyboard release hole and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer
76. rivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 37 Equipment guidelines 38 Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is r
77. rom the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Windows 7 Select Start gt Help and Support gt Maintain Windows XP Select Start gt Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates Using Setup Utility 91 BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 5 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Wi
78. ry Fan heat sink assembly for use only with computer models equipped with an Intel 646183 001 Core i5 or i3 processor and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Pentium processor and a 646180 001 graphics subsystem with discrete video memory For use only with computer models equipped with an Intel Pentium processor and a 646181 001 graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Celeron processor and a 646184 001 graphics subsystem with UMA video memory 15 Base enclosure includes battery release latch heat sink 645961 001 replacement thermal material and 4 rubber feet 16 Battery 6 cell 55 Whr 2 55 Ah Li ion battery 593554 001 6 cell 47 Whr 2 20 Ah Li ion battery 593553 001 17 Optical drive DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe select 645988 001 models only DVD RW and CD RW Drive 666213 001 DVD ROM Drive 659939 001 Optical drive slot space saver not illustrated 659930 001 18 Hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable hard drive bracket or screws NOTE The hard drive connector cable is included in the Cable Kit spare part number 645968 001 For use with all computer models 500 GB 5400 rpm 634932 001 250 GB 5400 rpm 645191 001 250 GB 5400 rpm 622641 001 For use only with computer models equipped with an Intel processor 320
79. ry to replace the hinge covers a Remove the two Phillips PM2 5x5 0 1 screws that secure the hinge covers to the display enclosure b Remove the hinge covers 2 The hinge covers are available using spare part number 645970 001 ot Component replacement procedures 69 8 If it is necessary to replace the display panel a Remove the two Phillips PM2 5x4 0 screws 1 and four Phillips PM2 5x5 0 screws 2 that secure the display panel to the display enclosure b Lift the top edge of the display panel and then swing it up and forward until it rests upside down in front of the display enclosure 70 Chapter 4 Removal and replacement procedures c Release the adhesive strip 1 that secures the display panel cable to the display panel and then disconnect the display panel cable 2 from the display panel d Remove the display panel The display panel is available using spare part number 645987 001 9 If it is necessary to replace the display hinges a Remove the four Phillips PM2 0x3 0 screws 1 that secure the display hinges to the display panel b Remove the display hinges 2 The display hinges include the display hinges and brackets and are available using spare part number 64597 1 001 Component replacement procedures 71 72 10 If it is necessary to replace the display panel cable Release the tabs 1 built into the display enclosure shielding that secure the display panel cable to
80. s replacement thermal material 653341 001 Intel Core i5 2430M 2 40 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal material 655795 001 657323 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter System board for use only with computer models equipped with an AMD E450 1 65 GHz processor dual core 18 W and a graphics subsystem with UMA video memory includes replacement thermal material 657324 001 System board for use only with computer models equipped with an AMD E300 1 30 GHz processor dual core 18 W and a graphics subsystem with UMA video memory includes replacement thermal material Chapter 3 Illustrated parts catalog Spare part number Description 657325 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 659930 001 Optical drive slot space saver 659939 001 DVD ROM Drive 663603 001 14 0 in HD LED BrightView display assembly for use only with computer models equipped with an AMD processor and a webcam includes microphone and wireless antenna transceivers and cables 666213 001 DVD RW and CD RW Drive Sequential part number listing 33 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO
81. t on the bottom of the system board The thermal material must be thoroughly cleaned from the surfaces of the system board 1 and the heat sink 2 attached to the base enclosure each time the system board is removed Replacement thermal material is included with all base enclosure and system board spare part kits Reverse this procedure to install the system board Component replacement procedures 75 76 Optical drive connector cable y NOTE The optical drive connector cable is included in the Cable Kit spare part number 645968 001 Before removing the optical drive connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components WLAN module see WLAN module on page 42 Keyboard see Keyboard on page 51 Top cover see Top cover on page 54 Speakers see Speakers on page 61 USB board see USB board on page 63 Power connector cable see Power connector cable on page 64 Display assembly see Display assembly on page 66 System board see System boa
82. t sink assembly removal process on a computer model equipped with an Intel Pentium processor and a graphics subsystem with UMA memory 82 Chapter 4 Removal and replacement procedures NOTE The following illustration shows the fan heat sink assembly removal process on a computer model equipped with an Intel Celeron processor The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal material is included with the base enclosure fan heat sink assembly processor and system board spare part kits Replacement thermal material is also available in the Thermal Material Kit spare part numbers 650277 001 for use only with computer models equipped with an AMD processor and 646135 001 for use only with computer models equipped with an Intel processor Ey NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor Component replacement procedures 83 e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the FCH chip 3 and the heat sink section 4 that services it y NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel Pentium processor and a graphics subsystem with discrete memory e Thermal
83. tape 1 that secures the sides of the display panel to the display panel frame Display 107 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 0 13 Remove the backlight cover 14 Turn the display panel right side up 108 Chapter 9 Recycling 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel Z WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Display 109 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 110 Chapter 9 Recycling Index A AC adapter spare part numbers 27 29 Action keys 10 antenna locations 8 removal 72 spare part number 25 30 72 Antenna Kit spare part number 25 30 72 audio product description 4 audio in jack 13 audio o
84. th computer models equipped with an Intel Celeron processor and a graphics subsystem with UMA video memory includes replacement thermal material 646175 001 System board for use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with UMA video memory includes replacement thermal material Sequential part number listing 31 32 Spare part number 646176 001 Description System board for use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with discrete video memory includes replacement thermal material 646177 001 System board for use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics subsystem with UMA video memory includes replacement thermal material 646179 001 System board for use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics subsystem with discrete video memory includes replacement thermal material 646180 001 Fan heat sink assembly for use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with UMA video memory includes replacement thermal material 646181 001 Fan heat sink assembly for use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with UMA video memory includes replacement thermal material 646182 001 Fan heat sink assembly for use only
85. the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 41 and then remove the following components Memory module wireless module compartment cover see WLAN module on page 42 Hard drive see Hard drive on page 46 Keyboard see Keyboard on page 51 Top cover see Top cover on page 54 Speakers see Speakers on page 61 USB board see USB board on page 63 Remove the power connector cable 1 2 Close the computer Turn the computer upside down with the front toward you 3 Disconnect the power connector cable 1 from the system board Chapter 4 Removal and replacement procedures 4 Release the power connector cable from the clip 2 built into the base enclosure 5 Turn the computer right side up with the front toward you 6 Open the computer 7 Release the power connector cable 1 from the clips and routing channel built into the base enclosure 8 Remove the two Phillips PM2 5x5 0 screws 2 that secure the power connector and bracket to the computer 9 Remove the power connector bracket 3 Component replacement procedures 65 10 Remove the power connector 4 Reverse this procedure to install the power connector cable Display assembly Description Spare part number 14 0 in HD LED BrightView display assembly
86. the display enclosure Release the display panel cable from the clips 2 built into the display enclosure Remove the display panel cable 3 The display panel cable includes the webcam microphone module cable and is available in the Display Cable Kit spare part number 645967 001 11 If it is necessary to replace the wireless antenna cable and transceiver Release the wireless antenna transceiver 1 from the display enclosure The wireless antenna transceiver is attached to the display enclosure with double sided tape Release the wireless antenna cable from the clips 2 built into the display enclosure Remove the wireless antenna cable and transceiver 3 The wireless antenna cable and transceiver are available in the Antenna Kit spare part number 645966 001 Chapter 4 Removal and replacement procedures Reverse this procedure to reassemble and install the display assembly System board Ey NOTE The system board spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part numbers 650277 001 for use only with computer models equipped with an AMD processor and 646135 001 for use only with computer models equipped with an Intel processor Description Spare part number For use only with computer models equipped with an AMD E450 1 65 GHz processor dual core 18 657323 001 W and a graphics subsystem with UMA video memory
87. ther the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the memory module wireless module compartment cover see WLAN module on page 42 6 Remove the hard drive compartment cover see Hard drive on page 46 Remove the optical drive 1 Remove the Phillips PM2 5x6 0 screw 1 that secures the optical drive to the computer 2 Insert an unbent paper clip or similar thin tool into the optical drive tab access 2 to release the optical drive tray from the optical drive Component replacement procedures 49 3 Remove the optical drive 3 by sliding it out of the optical drive bay 4 If it is necessary to replace the optical drive bracket position the optical drive with the rear panel toward you 5 Remove the two Phillips PM2 0x3 0 screws 1 that secure the bracket to the optical drive 6 Remove the optical drive bracket 2 e T _ i Reverse this procedure to reassemble and install the optical drive 50 Chapter 4 Removal and replacement procedures Keyboard EY NOTE The keyboard spare part kit includes a keyboard cable Description Spare part number Desc
88. tion to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times XQ TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines e Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points e Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save and print the document 100 Chapter 7 Backup and recovery Using Windows Backup and Restore Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To cre
89. to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components e WLAN module see WLAN module on page 42 e Keyboard see Keyboard on page 51 e Top cover see Top cover on page 54 e Speakers see Speakers on page 61 e USB board see USB board on page 63 e Power connector cable see Power connector cable on page 64 86 Chapter 4 Removal and replacement procedures e Display assembly see Display assembly on page 66 e System board see System board on page 73 e Fan heat sink assembly see Fan heat sink assembly on page 80 Remove the processor 1 Use a flat bladed screw driver to turn the processor locking screw one half turn counterclockwise 1 until you hear a click 2 Lift the processor 2 straight up and then remove it y NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor Component replacement procedures 87 5 Setup Utility BIOS and System Diagnostics Using Setup Utility Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as
90. ts catalog Sequential part number listing Spare part number Description 49037 1 001 Power cord for use in North America 3 pin black 1 83 m 490371 011 Power cord for use in Australia 3 pin black 1 83 m 490371 031 Power cord for use in the United Kingdom and Singapore 3 pin black 1 83 m 490371 061 Power cord for use in Italy 3 pin black 1 83 m 49037 1 201 Power cord for use in Thailand 3 pin black 1 83 m 49037 1 202 Power cord for use in Brazil 3 pin black 1 83 m 490371 AA1 Power cord for use in the People s Republic of China 3 pin black 1 83 m 49037 1 AB1 Power cord for use in Taiwan 3 pin black 1 83 m 490371 AD1 Power cord for use in South Korea 3 pin black 1 83 m 490371 D01 Power cord for use in Argentina 3 pin black 1 83 m 49037 1 D61 Power cord for use in India 3 pin black 1 83 m 534419 001 Intel Celeron SC C900 2 20 GHz processor 1 0 MB L2 cache 800 MHz FSB includes replacement thermal material 593127 001 Atheros AR9002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3 0 HS ready 593553 001 6 cell 47 Whr 2 20 Ah Li ion battery 593554 001 6 cell 55 Whr 2 55 Ah Li ion battery 600370 201 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready for use only with computer models equipped with an Intel processor 602993 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi and B
91. udes microphone and wireless antenna transceivers and cables 645986 001 14 0 in HD LED BrightView display assembly for use only with computer models equipped with an AMD processor but not equipped with a webcam includes microphone and wireless antenna transceivers and cables 645987 001 14 0 in HD LED BrightView display panel 645988 001 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe select models only 646125 001 Keyboard for use in the United States includes keyboard cable 646125 121 Keyboard for use in Canada includes keyboard cable 646125 161 Keyboard for use in Latin America includes keyboard cable 646125 201 Keyboard for use in Brazil includes keyboard cable 646125 281 Keyboard for use in Thailand includes keyboard cable 646125 AB1 Keyboard for use in Taiwan includes keyboard cable 646125 AD1 Keyboard for use in South Korea includes keyboard cable 646125 D61 Keyboard for use only with computer models equipped with an Intel processor in India includes keyboard cable 646132 001 RTC battery includes cable and double sided tape 646135 001 Thermal Material Kit for use only with computer models equipped with an Intel processor includes replacement thermal paste and pads 646138 001 Webcam microphone module 646171 001 Power button board includes cable 646172 001 TouchPad button board includes bracket and cable 646173 001 Power connector cable 646174 001 System board for use only wi
92. ut jack 13 B base enclosure spare part number 21 30 battery removal 41 spare part numbers 41 battery bay 15 battery release latch 15 battery AC adapter light 14 bottom components 15 button components 9 buttons power 9 TouchPad 12 TouchPad on off 12 21 29 c Cable Kit contents 23 spare part number 19 23 30 cables service considerations 34 caps lock light 11 chipset product description 2 components bottom 15 button 9 display 8 keys 10 leftside 13 lights 11 rightside 14 TouchPad 12 computer feet locations 40 computer major components 18 computer part number 39 computer specifications 93 connectors service considerations 34 D Digital Media Slot 13 display assembly removal 66 spare partnumbers 19 31 33 06 subcomponents 24 display bezel removal 68 spare partnumber 24 68 spare part numbers 30 Display Cable Kit spare part number 25 30 72 display components 8 display enclosure spare part numbers 25 30 Display Hinge Kit spare part number 24 30 71 display panel product description 3 removal 70 spare partnumber 24 31 71 display panel cable removal 72 spare part number 25 30 72 Display Screw Kit spare part number 25 31 display specifications 94 display switch 8 drives preventing damage 35 DVD ROM Drive spare part number 21 27 33 49 DVD RW and CD RW Drive spare partnumber 21 26 33 49 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe
93. uter Remove the battery 1 Slide the battery release latch 1 to release the battery 2 Pivot the front edge of the battery 2 up and back 3 Remove the battery 3 from the computer To insert the battery 1 Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay 2 Pivot the front edge of the battery down into the battery bay until it is seated The battery release latch will automatically lock into place Component replacement procedures 41 WLAN module 42 Description Spare part number Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Atheros AR9002WB 1NGB 802 1 1b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 593127 001 BT3 0 HS ready Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 602993 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter 640926 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS 600370 201 ready for use only with computer models equipped with an Intel processor CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you repla
94. y fails the test contact HP support fo report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 2 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc 92 Chapter 5 Setup Utility BIOS and System Diagnostics 6 Specifications Computer specifications Metric U S Dimensions Depth 23 1 cm 9 09 in Width 34 2 cm 13 46 in Height front to back 3 1 to 3 6 cm 1 22 to 1 39 in Weight 2 19 kg 4 84 lb Input power Operating voltage 18 5 V dc 3 5 A 65 W or 19 0 V de 4 74 A 90 W Operating current 3 5 A 65 Wor 4 74 A 90 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of tempe

HP Compaq Presario CQ43-111TU

Contents

Download Pdf Manuals

Related Search

Related Contents