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HP Split x2 13-m004tu

1. Tablet components 17 Item Component Spare part number 4 Power button board includes cable 732281 001 5 Volume control board includes cable 732282 001 6 Fan 732273 001 7 Audio board includes audio cable and HDMI dock cable 732284 001 8 Heat sink includes thermal grease 732274 001 9 TouchScreen board includes cable not spared 10 Speaker Kit includes left and right speakers 732292 001 11 Webcam includes cable 732299 001 12 Battery 3 cell 33 WHr 3 05 AH 725606 001 13 Frame not spared 14 Antennas includes main and auxiliary antennas 732268 001 15 Memory modules PC3L 12800 1600 MHz 8GB 693374 005 4GB 691740 005 2 GB 691739 005 16 System board includes thermal grease Non Windows 8 models with an Intel Core i5 4210Y processor 749775 001 Windows 8 Standard models with an Intel Core i5 4210Y processor 749775 501 Non Windows 8 models with an Intel Core i5 4200Y processor 737355 001 Windows 8 Standard models with an Intel Core i5 4200Y processor 737355 501 Non Windows 8 models with an Intel Core i5 3339Y processor 732295 001 Windows 8 Standard models with an Intel Core i5 3339Y processor 732295 501 Non Windows 8 models with an Intel Core i3 4020Y processor 749776 001 Windows 8 Standard models with an Intel Core i3 4020Y processor 749776 501 Non Windows 8 models with an Intel Core i3 4010Y processor 737356 001 Windows 8 Stand
2. Intel Core i3 4020Y 1 5 GHz 3 MB L3 cache 1600 MHz DDR3 L 6 W Intel Core i3 4010Y 1 3 GHz 3 MB L3 cache 1600 MHz DDR3 L 6 W Intel Core i3 3229Y 1 4 GHz 3 MB L3 cache 1600 MHz DDR3 L 7 W Chipset Intel UM77 a ayeay eae eye ete eo Ss Graphics Intel HD Graphics 4400 for Core i5 4200Y i3 4010Y processors Intel HD Graphics 4200 for Core i5 4210Y i3 4020Y processors Intel HD Graphics 4000 for Core i5 3339Y i3 3229Y processors Panel 33 8 cm 13 3 in HD Anti glare LED 1366768 slim 3 2 mm WVA 200 nits V 33 8 cm 13 3 in HD Anti glare LED 1366x768 slim 3 2 mm UWVA 200 nits Supports 16 9 wide aspect ratio V Support for eDP touchscreen multi touch enabled vV Memory Supports up to 8 GB system memory V No support for 32 bit operating system DDR3L 1600 MHz single channel support Vv Supports the following configurations Vv 8192 8192 x 1 4096 4096 x 1 2048 2048 x 1 Storage Tablet Vv Supports mSATA 3 e 64 GB e 128 GB MLC e 128 GB TLC Base vV Supports optional 7 mm SATA hard drives e 500 GB 5400 rpm e 320 GB 5400 rpm 2 Category Description Tablet Base Audio Two integrated stereo speakers Vv Beats Audio v Webcam and HP TrueVision Full HD Webcam 2 MP 1080p by 30 frames per second v microphone Fixed no tilt activity LED USB 2 0 Dual array digital microphones with beam forming echo can
3. From the Start screen type recovery select HP Recovery Manager select Drivers and Applications Reinstall and then follow the on screen instructions e Ifyou want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to an automatically created restore point For more information and steps for using Windows System Restore see Help and Support From the Start screen type h and then select Help and Support e Ifyou want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 83 e Ifyou want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 84 e Ifyou want to reset your computer using a minimized image you can choose the HP Minimized
4. Connects an optional USB device 2 Hom HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 3 Power connector Connects an AC adapter 4 AC adapter Battery light Chapter 2 External component identification e White The AC adapter is connected and the battery is charged e Blinking white The battery has reached a low battery level e Amber The AC adapter is connected and the battery is charging e Off The computer is using battery power Left side OQ Component Description 1 oon USB 2 0 port Connects an optional USB device 2 Audio out headphone jack Audio in Connects optional powered stereo speakers headphones earbuds microphone jack a headset or a television audio cable Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone NOTE Stand alone microphones and headphones with separate microphone jacks are not supported 3 D Memory card reader Rea
5. NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures Computer specifications 79 33 8 cm 13 3 in HD display specifications 80 Metric U S Dimensions Height 17 91 cm 7 05 in Width 28 65 cm 11 28 in Diagonal 33 8 cm 13 3 in Number of colors 262 144 Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 mm x 0 197 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 2 0 W Viewing angle Chapter 7 Specifications 60 horizontal 30 vertical typical 8 Backing up restoring and recovering Your computer includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating recovery media and backups Restoring and recovering your system Eyf NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen type h and then select Help and Support Creating recovery media and backups Recovery aft
6. Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Requirements for all countries 87 Country region Accredited agency Applicable note number Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China ccc 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Indu
7. Ef NOTE When disconnecting the cable from the HDMI board hold the board in place to disconnect the cable The board is not secured at this point in the disassembly process Chapter 5 Removal and replacement procedures for Authorized Service Provider parts 3 Lift the hinge assembly 3 from the dock Reverse this procedure to install the hinge assembly Battery Description Spare part number 3 cell 32 WHr 2 96 AH battery 725607 001 Before removing the battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer _ Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer bag Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 m Remove the base enclosure see Base enclosure on page 33 Dock components 37 6 Disconnect the battery cable Remove the battery 1 Remove the six Phillips PM2 0 4 0 screws 1 that secure the battery to the dock 2 Remove the battery 2 from the dock Reverse this procedure to install the battery 38 Chapter5 Removal and replacement procedures for Authorized Service Provider parts HDMI board Description Spare par
8. identifying 13 alignment post connectors identifying 7 alignment posts identifying 10 ambient light sensor identifying 5 9 antennas disconnecting 51 removing 55 Spare part number audio board removing 64 Spare part number 65 audio product description 2 audio out headphone jacks 4 6 8 15 18 23 55 18 24 64 B backing up personal files 81 backups 81 base enclosure removal 33 Spare part numbers 21 23 33 battery cable disconnecting 46 battery light 7 14 battery keyboard dock removal 37 Spare part number battery tablet removal 68 Spare part number Beats Audio ControlPanel 6 hotkey 6 13 BIOS determining version 76 downloading anupdate 77 updating 76 21 23 37 18 23 68 90 Index Bluetooth card spare part number 51 boot order changing HP Recovery Manager 86 bottom trim removal 61 spare part number 61 buttons left TouchPad 11 power 7 right TouchPad 11 volume 4 8 Windows 9 19 24 25 c cables service considerations 28 caps lock light identifying 12 card reader removal 66 spare part number 19 24 66 components display 9 left side 15 right side 14 top 10 computer reset 84 computer specifications 79 connector alignment post 7 power 7 14 connectors service considerations 28 D deleted files restoring 83 diskette drive precautions 28 display specifications 80 display cable removing 56 spare part number 19 23 56 display panel spare part numbe
9. removal 41 spare part number 21 24 41 USB ports identifying 6 14 15 v vent identifying 8 vibration module removal 74 spare part number 17 23 74 video product description 2 volume board removal 59 spare part number 18 24 59 volume button identifying 4 8 w webcam identifying 5 9 removal 70 spare part numbers 18 25 70 webcam light identifying 5 9 weight removal 44 Windows backup 81 File History 81 83 Refresh 83 reinstall 83 84 remove everything and reinstall option 84 reset 84 restoring files 83 system restore point 81 83 Windows button identifying 9 Windows key identifying 13 wireless antennas disconnecting 51 wireless light 12 wireless product description 2 WLAN antennas identifying 9 WLAN Bluetooth combo card removal 51 spare part number 18 23 51 workstation guidelines 30
10. speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone NOTE Stand alone microphones and headphones with separate microphone jacks are not supported 7 a Micro SD memory card reader Supports micro Secure Digital SD memory cards 8 9 Vent Volume button Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Controls speaker volume on the tablet e Toincrease speaker volume press the edge of the button e To decrease speaker volume press the edge of the button 10 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Chapter 2 External component identification Component Description 1 WLAN antennas 2 Send and receive wireless signals 2 Internal microphones 2 Record audio automatically filtering out the noise around you and cancelling echoes 3 Webcam light On The webcam is on 4 HP TrueVision Full HD Webcam Records video captures still photographs and provides access to video conferences and online cha
11. 1 Remove the three Phillips PM2 0 5 0 screws 1 that secure the hard drive to the dock 2 Disconnect the hard drive cable 2 from the hard drive Chapter 5 Removal and replacement procedures for Authorized Service Provider parts 3 Remove the hard drive from the dock 3 4 Ifyou need to remove the hard drive from the hard drive cover remove the four Phillips PM3 0 3 0 screws 1 that secure the cover to the hard drive 5 Remove the cover from the hard drive 2 Reverse this procedure to install the hard drive Dock components 35 36 Hinge assembly Description Spare part number Hinge assembly 732280 001 Before removing the hinge follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the base enclosure see Base enclosure on page 33 6 Disconnect the battery cable Remove the hinge assembly 1 Remove the four Phillips PM2 5 5 0 screws 1 that secure the hinge to the dock 2 Disconnect the cables from each side of the dock 2
12. HP Recovery media can also be used to customize the system or restore the factory image if you replace a hard drive e Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them ina safe place e HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required e To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL or DVD R DL discs Do not use rewritable discs such as CD RW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive e If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub e Be sure that th
13. Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 85 e Ifyou want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery partition or the HP Recovery media that you have created For more information see Recovering using HP Recovery Manager on page 85 e Ifyou have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 85 e Ifyou wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 86 Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you 5 7 IMPORTANT Refresh removes any traditional applications that were not originally installed o
14. Recovering using HP Recovery Manager ssccssccssscesssccesccecsccssecesseccesesessaceeseeeseeeeseeesseeeeeeeeeses 85 What you need to KNOW sccsccssssssssssecssesscessesssesscessecesecssessecssesseeseseseceseesseeeeeeseeeseees 85 Using the HP Recovery partition cccccsscssessecsecssessecsscessceesesecessesseeeseseecsseseeseeesees 85 Using HP Recovery media to recover cssccsesssecssesscesscessesssceseesseesseecesecseesssesseeseess 86 Changing the computer boot order ccsccsscessecssececssessseseeecsesseecesecnesseecseesnsessseees 86 Removing the HP Recovery partition ccsscsccsssssecssessecsecssecsscsecsscesecesseesesssessecsseseessseseessessess 86 S Power tord GOT reguh ments os NN aeanesee 87 Requirements for all countries cccsccssssscsesscsecssesscssssscssessesscssessesaecsessecsseaecaecaseaseasessecssescsaesaeeaesaueeeaeeeess 87 Requirements for specific countries and regions cssssscssessescssesseesessesscssecssesesaesesesessseecesseeeecsessesaesassess 87 0 Racy na a EAA 89 WNGOR PRAE TAIAO ENEE nisi iia 90 1 Product description Category Description Tablet Base Product Name HP Split 13 x2 PC V Processors Intel Core i5 4210Y 1 5 GHz 1 9 MHz 3 MB L3 cache 1600 MHz DDR3L 6 W Intel Core i5 4200Y 1 4 GHz 1 9 MHz 3 MB L3 cache 1600 MHz DDR3L 6 W Intel Core i5 3339Y 1 5 GHz 2 0 MHz 3 MB L3 cache 1600 MHz DDR3L 7 W
15. a system restore point at any time For more information and steps for creating specific system restore points see Help and Support From the Start screen type h and then select Help and Support 3 As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager Ey NOTE File History is not enabled by default so you must turn it on Creating recovery media and backups 81 82 For more information and steps for enabling Windows File History see Help and Support From the Start screen type h and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs
16. form of protective packaging and label the package FRAGILE Chapter 4 Removal and replacement procedures preliminary requirements Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy A CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe containe
17. in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the display rear cover see Display rear cover on page 45 Disconnect the battery cable see Battery cable on page 46 Remove the display cable 1 2 Disconnect the display cable 1 from the system board connector Lift the cable to disengage the adhesive that secures it in the routing path 2 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts 3 Lifting the tape from bottom connector 3 and then disconnect the cable from the audio board connector 4 Reverse this procedure to install the display cable Tablet components 57 Touchscreen board Before removing the touchscreen board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput
18. the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the display rear cover 1 Remove the two rubber screw covers 1 and two Phillips PM2 0 3 0 screws 2 that secure the cover to the tablet 2 Using the slot in the cover lift the cover off the tablet 3 Reverse this procedure to install the display rear cover Tablet components 45 Battery cable You do not have to remove the internal battery before removing several internal components However if you leave the battery installed while removing components be sure to disconnect the battery cable from the system board to remove power from internal components Before disconnecting the battery cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyb
19. the module opposite the slot rises away from the computer 2 Remove the memory module 2 by pulling the module away from the slot at an angle Ey NOTE Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot FO Or o a o Reverse this procedure to install a memory module Tablet components 47 48 Fan Description Spare part number Fan 732273 001 Before removing the fan follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the display rear cover see Display rear cover on page 45 6 Disconnect the battery cable see Battery cable on page 46 Remove the fan 1 Disconnect the fan cable 1 from the system board 2 Remove the Phillips broadhead PM2 0 2 0 screw 2 and the Phillips PM2 0 4 0 screw 3 that secure the fan to the tablet 3 Lift outer edge of fan and pull it out from under the heat sink to remove it from the tablet 4 Reverse this procedure to install the fan C
20. to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows Pea 7 IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 2 3 4 Connect the tablet to the keyboard dock Press f11 while the computer boots or Press and hold f11 as you press the power button Select Troubleshoot from the boot options menu Select Reset your PC and then follow the on screen instructions To use the Start screen 1 2 3 4 Pi Connect the tablet to the keyboard dock From the Start screen point to the upper right or lower right corner of the screen to reveal the charms Click Settings Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Scroll the right side choices down to display Remove everything and reinstall Windows Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Chapter 8 Backing up restoring and recovering Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media you created or by using the HP Reco
21. use with non Windows 8 models with an Intel Core i5 4210Y processor includes 749775 001 processor and replacement thermal material System board for use with Windows 8 Standard models with an Intel Core i5 4210Y processor includes 749775 501 processor and replacement thermal material System board for use with non Windows 8 models with an Intel Core i5 4200Y processor includes 737355 001 processor and replacement thermal material System board for use with Windows 8 Standard models with an Intel Core i5 4200Y processor includes processor and replacement thermal material System board for use with non Windows 8 models with an Intel Core i5 3339Y processor includes 732295 001 processor and replacement thermal material System board for use with Windows 8 Standard models with an Intel Core i5 3339Y processor includes 732295 501 processor and replacement thermal material System board for use with non Windows 8 models with an Intel Core i3 4020Y processor includes 749776 001 processor and replacement thermal material System board for use with Windows 8 Standard models with an Intel Core i3 4020Y processor includes 749776 501 processor and replacement thermal material System board for use with non Windows 8 models with an Intel Core i3 4010Y processor includes 737356 001 processor and replacement thermal material System board for use with Windows 8 Standard models with an Intel Core i3 4010Y processor includes
22. 0 24 25 keys action 13 esc 13 fn 13 Windows 13 L lights AC adapter 7 14 battery 7 14 capslock 12 mute 12 wireless 12 M mass storage device Spare partnumbers 20 memory card reader identifying 15 memory module product description 1 removal 47 Spare part numbers 18 23 47 micro SD memory card reader identifying 8 microphone product description 2 minimized image creating 85 recovery 85 modelname 1 mSATA drive removal 53 Spare part number 18 24 53 mute light identifying 12 0 operating system product description 3 optical drive precautions 28 original system recovery 85 P packing guidelines 30 plastic parts 27 pointing device product description 2 ports HDMI 5 14 product description 2 USB 6 14 15 power button board removal 60 spare partnumber 18 24 60 power button identifying 7 power connector removal 43 spare part number 21 24 43 power connector identifying 7 14 power cord set requirements 87 spare part numbers 22 23 power requirements product description 3 processor product description 1 product description audio 2 display panel 1 external media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 2 operating system 3 pointing device 2 ports 2 power requirements 3 processors 1 productname 1 sensor 2 serviceability 3 video 2 wireless 2 productname 1 R recovery 83 discs 82 86 HP Recovery Manager 85 media 86 starting
23. 2273 001 Fan 732274 001 Heat sink includes thermal grease 732275 001 Bottom trim for use in models in the Asia Pacific region that use the following wireless module Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 690020 005 732276 001 Bottom trim for use in models in the EMEA region that use the following wireless module Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 690020 005 732277 001 Bottom trim for use in models in the North American and Latin American regions that use the following wireless module Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 690020 005 732278 001 TouchPad board includes cable 732279 001 Hard Drive Hardware Kit includes cable cover and screws 732280 001 Display hinge assembly for use in silver models 732281 001 Power button board includes cable 732282 001 Volume control board includes cable 732283 001 Card reader includes cable 732284 001 Audio board includes audio cable and HDMI dock cable 732285 001 USB board includes cable 732287 001 HDMI board 732288 001 Power connector 732289 001 Display panel WVA touchscreen 732290 001 Rubber Kit for use in silver models includes dock rear rubber 732291 001 Screw Kit 732292 001 Speaker Kit includes left and right speakers 732293 001 64 GB mSATA SSD drive 732294 001 128 GB mSATA SSD drive TLC 732295 001 System board for use with non Windows 8 models with an Intel Core i5 3339
24. 32 5 Remove the display rear cover see Display rear cover on page 45 6 Disconnect the battery cable see Battery cable on page 46 Remove the bottom trim 1 Remove the four Phillips PM2 0 4 0 screws 1 that secure the trim to the tablet Tablet components 61 2 Pull the trim away from the tablet 2 Reverse this procedure to install the bottom trim 62 Chapter5 Removal and replacement procedures for Authorized Service Provider parts Home LED board Description Spare part number Home LED board 737898 001 Before removing the home LED board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the display rear cover see Display rear cover on page 45 6 Disconnect the battery cable see Battery cable on page 46 7 Remove the bottom trim see Bottom trim on page 61 To remove the home LED board 1 Disconnect the cable from the connector on the board 1 2 Lift up to disengage the adhesive that secures the board from t
25. 71 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Thailand 490371 202 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 539614 001 RJ 45 to USB adapter 683802 005 500 GB 5400 rpm hard drive 690020 005 Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 691739 005 2 GB memory module PC3L 12800 1600 MHz SODIMM 691740 005 4 GB memory module PC3L 12800 1600 MHz SODIMM 693374 005 8 GB memory module PC3L 12800 1600 MHz SODIMM 701943 001 HDMI to VGA adapter 714657 001 65 W AC adapter 721092 001 45 W AC adapter slim 724935 005 Broadcom BCM4352 802 11ac 2x2 Wi Fi BT 4 0 Combo Adapter 725606 001 3 cell 33 WHr 3 05 AH battery Tablet 725607 001 3 cell 32 WHr 2 96 AH battery Keyboard dock 732268 001 Antennas includes main and auxiliary antennas 732269 001 Display rear cover for use in silver models 732270 001 Base enclosure for use in silver models 732271 001 Display cable 732272 001 Vibration module Sequential part number listing 23 24 Spare partnumber Description 73
26. 737356 501 processor and replacement thermal material System board for use with non Windows 8 models with an Intel Core i3 3229Y processor includes 732296 001 processor and replacement thermal material System board for use with Windows 8 Standard models with an Intel Core i3 3229Y processor includes 732296 501 processor and replacement thermal material Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the following components Display rear cover see Display rear cover on page 45 e Fan see Fan on page 48 e Heatsink see Heat sink on page 49 e WLAN module see WLAN Bluetooth combo card on page 51 72 Chapter5 Removal and replacement procedures for Authorized Service Provider parts e Display cable see Display cable on page 56 e Touchscreen board cable see Touchscreen board on page 58 e Volume board cable see Volume board on page 59 e Bottom trim see Bottom trim on page 61 e Au
27. 85 supported discs 82 system 85 USB flash drive 86 using HP Recovery media 82 recovery media creating 82 creating using HP Recovery Manager 82 recovery partition 85 removing 86 recycle computer 83 84 Index 91 refresh 83 computer 83 release latch identifying 10 removal replacement procedures 32 remove everything and reinstall Windows 84 reset computer steps 84 restore Windows File History 83 RJ 45 to USB adapter spare part number 22 23 RTC battery removal 54 Spare partnumber 26 54 Rubber Kit spare part number 22 24 83 84 S Screw Kit spare part number sensor product description 2 service considerations 27 serviceability product description 3 slots memory card reader 15 Speaker Kit removal 67 spare part number speakers identifying 5 9 specifications computer 79 display 80 SSD drive removal 53 spare part number 18 24 53 static shielding materials 31 supported discs recovery 82 system board removal 72 spare part numbers 26 72 system recovery 85 system restore point creating 81 restoring 83 22 24 18 24 67 18 24 25 T tablet components 17 92 Index thermal material replacement 49 tools required 27 top cover with keyboard spare part numbers 20 24 25 TouchPad buttons 11 identifying 11 TouchPad board removal 42 spare part number 24 42 TouchPad zone identifying 11 touchscreen board removal 58 spare part number 18 58 transporting guidelines 30 U USB board
28. AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen type support and then select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 At the download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update E7 NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 From the Start screen type e and then select File Explorer 2 Click your hard drive designation The hard drive designa
29. HP Split 13 x2 PC Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only Copyright 2013 Hewlett Packard Development Company L P Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition October 2013 Document Part Number 741816 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows 8 Your computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 8 functionality See http www microsoft com for details Important Notice about Customer Self Repair Parts A CAUTION Your computer includes parts that should only be accessed by an authorized service provider Accessing parts described in the chapter titled Removal and replacement procedures f
30. IOS updates on the HP website are packaged in compressed files called SoftPagqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS see Starting Setup Utility BIOS on page 76 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter 4 Click Yes 76 Chapter 6 Using Setup Utility BIOS and System Diagnostics Downloading a BIOS update A CAUTION Toreduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the
31. Intel Core i3 4020Y processor includes processor and replacement thermal material 749776 501 System board for use with Windows 8 Standard models with an Intel Core i3 4020Y processor includes processor and replacement thermal material Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures e _Flat bladed screwdriver e Phillips PO and P1 screwdrivers Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Ey NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Tools required 27 Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertio
32. T 4 0 Combo Adapter 724935 005 735219 001 Bottom trim for use in models in Taiwan and South Korea that use the following wireless module Broadcom BCM4352 802 11ac 2x2 Wi Fi BT 4 0 Combo Adapter 724935 005 737355 001 System board for use with non Windows 8 models with an Intel Core i5 4200Y processor includes processor and replacement thermal material 737355 501 System board for use with Windows 8 Standard models with an Intel Core i5 4200Y processor includes processor and replacement thermal material Sequential part number listing 25 26 Spare part number Description 737356 001 System board for use with non Windows 8 models with an Intel Core i3 4010Y processor includes processor and replacement thermal material 737356 501 System board for use with Windows 8 Standard models with an Intel Core i3 4010Y processor includes processor and replacement thermal material 737898 001 Home LED board 739054 001 RTC battery 739057 001 Display panel UWVA touchscreen 741727 001 45 W AC adapter non slim 747220 001 128 GB mSATA SSD drive MLC 749775 001 System board for use with non Windows 8 models with an Intel Core i5 4210Y processor includes processor and replacement thermal material 749775 501 System board for use with Windows 8 Standard models with an Intel Core i5 4210Y processor includes processor and replacement thermal material 749776 001 System board for use with non Windows 8 models with an
33. Y processor includes processor and replacement thermal material 732295 501 System board for use with Windows 8 Standard models with an Intel Core i5 3339Y processor includes processor and replacement thermal material 732296 001 System board for use with non Windows 8 models with an Intel Core i3 3229Y processor includes processor and replacement thermal material 732296 501 System board for use with Windows 8 Standard models with an Intel Core i3 3229Y processor includes processor and replacement thermal material 732298 001 Top cover with keyboard for use in the United States 732298 031 Top cover with keyboard for use in the United Kingdom 732298 041 Top cover with keyboard for use in Germany 732298 051 Top cover with keyboard for use in France 732298 061 Top cover with keyboard for use in Italy Chapter 3 Illustrated parts catalog Spare partnumber Description 732298 071 Top cover with keyboard for use in Spain 732298 131 Top cover with keyboard for use in Portugal 732298 141 Top cover with keyboard for use in Turkey 732298 151 Top cover with keyboard for use in Greece 732298 161 Top cover with keyboard for use in Latin America 732298 171 Top cover with keyboard for use in Saudi Arabia 732298 211 Top cover with keyboard for use in Hungary 732298 251 Top cover with keyboard for use in Russia 732298 261 Top cover with keyboard for use in Bulgaria 732298 271 T
34. a AEE A A E E EEEE 54 ANTONIS rei ernaar anataenn aieeaa aae eins tes vasvecsoeseaevs E ei CARE Saara Aaaa AEAEE CARA AEAEE Ea ERATES A a 55 Display Cables sei aeeoeiaeo E ee aa eosa aea a Ea ae e aa a E EEE EET 56 Touchscreen Board iii csiisaiterai iniaiaiai cadecnetavseseengedy ocesdaece ebandevasavdaedseserde Aa ada AAEE E 58 Volume board oi ac cesin ccc csa ate onhScesecenceeeesssneverconsnetssctscneeedatyctevexecctelveacndecuatensesssdlsaadadsseauadvavecsuacncaassbads 59 Power button board ee ecesseceeceeceecesceeceecesceecesceecescescescessesaesecuacsaesncuacsaeeecuaceecesceaeeeceaeeaceseteeeeees 60 Bottom riM ennen suche cddeasecedaedsneqecvnestsvestesueds adsanessebsel cipas eves besuveestsusconvenneqatexsecuetsevcp acts 61 PHONE LED DOA sh E A a EAE EEE EE E E jess 63 UO oot Ino ME E E EEEE E RE E T E T T ET 64 Card TOAGGM niian a lev ote a a a a a A a A A aaia 66 SP CAK GIS a ENE AEE EE EEEE EO E EEE EEE E EEEE E EEEE ET 67 Battery cene ena e allot e e aea a a e a a a a e a a e EN 68 Aee a E E E EE EEE E E EE AEE E acts 69 WW SD CAIN Ea AEE E A EE tenses A E E E E 70 System board iiss is a e erea ae E a aa e E E O a a REES 72 Vibration mod le senna a aaa a a a aA i a a a aiea 74 6 Using Setup Utility BIOS and System Diagnostics ssssscccccccccccccsssssssnssssencccccecccccccsssssssssesssencceeeees 76 Starting Setup Utility BIOS neninn a a ai AE E E A RAA EAA 76 Updating the BlOS eiic sc cc ssc
35. agnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device E NOTE The HP PC Hardware Diagnostics UEFI download instructions are provided in English only 1 Goto http www hp com Click Support amp Drivers and then click the Drivers amp Software tab 2 3 Enter the product name in the text box and then click Search 4 Select your computer model and then select your operating system 5 In the Diagnostic section click HP UEFI Support Environment Click Download and then select Run 78 Chapter6 Using Setup Utility BIOS and System Diagnostics 7 Specifications Computer specifications Metric U S Dimensions tablet Width 34 0 cm 13 4 in Depth 21 6 cm 8 5 in Height 1 13 cm 0 45 in Dimensions base Width 33 9cm 13 4 in Depth 21 7 cm 8 5 in Height 1 16 cm 0 46 in Weight tablet With hard drive lt 1 0kg lt 2 2 lb Without hard drive lt 1 0kg lt 2 2 lb Weight base With hard drive lt 1 2kg lt 2 7 lb Without hard drive lt 1 3kg lt 2 9 lb Input power Operating voltage and current 18 5 Vdc 3 5A 65W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft
36. al microphones 2 Record sound 2 Webcam light On The webcam is in use 3 HP TrueVision Full HD Webcam Records video captures still photographs allows you to video conference and chat online using streaming video Q pa Swipe from the right edge of the TouchPad or touchscreen to display the charms tap Search and then tap the search box type c and then tap CyberLink YouCam from the list of applications or From the Start screen type c and then select CyberLink YouCam from the list of applications 4 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment 5 Speakers 2 Produce sound 6 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device Multimedia features 5 6 Component Description 7 USB 3 0 port ae Connects an optional USB device 8 b key Enables or disables Beats Audio when pressed in combination with the fn key Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To view and control the bass properties open the Beats Audio Control Panel To open Beats Audio Con
37. and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the following components e Display rear cover see Display rear cover on page 45 e WLAN module see WLAN Bluetooth combo card on page 51 e Display cable see Display cable on page 56 e Touchscreen board cable see Touchscreen board on page 58 e Volume board cable see Volume board on page 59 e Bottom trim see Bottom trim on page 61 e Audio board see Audio board on page 64 e Card reader cable see Card reader on page 66 e Speakers see Speakers on page 67 e Battery see Battery on page 68 Remove the frame 1 2 Remove the nine Phillips PM2 0 3 0 screws 1 that secure the frame to the tablet Remove the Phillips broadhead PM2 0 2 0 screw 2 that secures the frame to the tablet Tablet components 69 3 Lift the frame off the tablet 3 Reverse this procedure to install the frame Webcam Description Spare part numbers Webcam includes cable 732299 001 Before removing the webcam 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the comput
38. ard models with an Intel Core i3 4010Y processor 737356 501 Non Windows 8 models with an Intel Core i3 3229Y processor 732296 001 Windows 8 Standard models with an Intel Core i3 3229Y processor 732296 501 17 mSATA SSD drive 128 GB TLC 732294 001 128 GB MLC 747220 001 64 GB 732293 001 18 WLAN module Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 690020 005 18 Chapter3 Illustrated parts catalog Item Component Spare part number Broadcom BCM4352 802 11ac 2x2 Wi Fi BT 4 0 Combo Adapter 724935 005 19 Card reader includes cable 732283 001 20 Display panel cable 732271 001 21 Bottom trim For use in models that use the following wireless module Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 690020 005 Asia Pacific region 732275 001 e EMEA region 732276 001 e North American and Latin American regions 732277 001 e Taiwan and South Korea 735215 001 For use in models that use the following wireless module Broadcom BCM4352 802 11ac 2x2 Wi Fi BT 4 0 Combo Adapter 724935 005 e Asia Pacific region 735216 001 e EMEA region 735217 001 e North American and Latin American regions 735218 001 e Taiwan and South Korea 735219 001 22 Display panel WVA touchscreen 732289 001 UWVA touchscreen 739057 001 Tablet components 19 Keyboard dock parts Item Component Spare part number 1 Hinge assembly 732280 001 2 To
39. ble see Battery cable on page 46 To remove the volume board 1 won Disconnect the cable that connects to the side of the volume board 1 Disconnect the middle cable from the ZIF connector 2 Use a flat tool to pry the volume board up and loosen the adhesive that secures it to the tablet 3 and then remove the volume board 4 from the tablet Reverse this procedure to install the volume board Tablet components 59 Power button board Description Spare part number Power button board includes cable 732281 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the display rear cover see Display rear cover on page 45 6 Disconnect the battery cable see Battery cable on page 46 7 Remove the following components e Display rear cover see Display rear cover on page 45 Remove the power button board 1 Disconnect the power button board cable 1 from the system board 2 Use aflat too
40. bo card The computer uses a card that provides both WLAN and Bluetooth functionality A CAUTION The WLAN module and the WWAN module are not interchangeable Description Spare part number Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 690020 005 Broadcom BCM4352 802 11ac 2x2 Wi Fi BT 4 0 Combo Adapter 724935 005 Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the display rear cover see Display rear cover on page 45 6 Disconnect the battery cable see Battery cable on page 46 Remove the WLAN module 1 Position the computer upside down 2 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module ad 7 NOTE The WLAN antenna cable labeled 1 connects to the WLAN module Main terminal labeled 1 The WLAN antenna cable labeled 2 connects to the WLAN module Aux terminal labeled 2 If the computer is equipped with an 802 11a b g n WLAN mo
41. card reader cable 1 from the system board 2 Remove the two Phillips PM2 0 4 0 screws 2 that secure the card reader to the tablet 3 Lift the card reader from the tablet 3 Reverse these procedures to install the card reader 66 Chapter5 Removal and replacement procedures for Authorized Service Provider parts Speakers Description Spare part number Speaker Kit includes left and right speakers 732292 001 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn 2 N gt oN DH the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the display rear cover see Display rear cover on page 45 Disconnect the battery cable see Battery cable on page 46 Remove the bottom trim see Bottom trim on page 61 Remove the card reader board see Card reader on page 66 Remove the speakers E oe Remove the three Phillips PM2 03 0 screws 1 that secure the speakers to the tablet Disconnect the speaker cable from the audio board 2 Release the speaker cable from the clips built into the tablet 3 Remove the speakers from t
42. cellation and noise suppression vV Sensor Accelerometer Gyroscope eCompass v Wireless Integrated WLAN options by way of wireless module v Dual antennas v Supports the following WLAN formats v Broadcom 4352 802 11 a c Bluetooth 4 0 combo adapter Ralink RT3290LE 802 11 b g n Bluetooth 4 0 combo adapter External media Tablet v card Micro Secure Digital SD Media Reader Push push insertion removal Base v HP Multi Format Digital Media Reader Push push insertion removal Internal card One half size mini card slot for WLAN v expansion One half size mini card slot for mSATA storage vV Ports Tablet v Docking connector to base Supports charging audio out and video out Headphone mic in combo jack DC in port Supports docking station capabilities charging audio out and video out Base v 1 USB 3 0 1 USB 2 0 Headphone line out and mic in combo jack Docking connector to tablet DC in port HDMI v1 4a supporting up to 1080p 60 Hz Keyboard Full size dura coat island style keyboard V Taps enabled as default V Clickpad with image sensor v Supports Windows 8 modern touchpad gestures V Chapter 1 Product description Category Description Tablet Base Multi touch gestures enabled Vv Power Supports the following HP AC adapters Vv v requirements 45 W Smart nPFC 3 pin 4 5 mm connector 90 degree plug design 65 W EM Smart nPFC 3 pin 4 5 mm connector 90 degree plug design 1 meter 3 3 ft length power cord Tabl
43. ct all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the base enclosure 1 Remove the two upper rubber feet 2 and then the two Phillips PM2 5 6 0 screws 3 underneath 2 Separate and release the base enclosure 4 from the dock Reverse this procedure to install the base enclosure Dock components 33 34 Hard drive Component Spare part number 500 GB 5400 rpm hard drive 683802 005 320 GB 5400 rpm hard drive 645193 005 Hard Drive Hardware Kit includes cable cover and screws 732279 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the base enclosure see Base enclosure on page 33 6 Disconnect the battery cable Remove the hard drive
44. d to remove the HDMI dock connector disconnect the HDMI dock cable 1 from the system board connector 7 Lift the cable to disengage the adhesive that secures it in the routing path 2 8 Lifting the tape from bottom connector 3 and then disconnect the HDMI dock cable from the connector on the audio board 4 Ey NOTE The HDMI dock cable is included in the audio board kit spare part number 732284 001 Reverse this procedure to install the audio board Tablet components 65 Card reader Description Spare part number Card reader includes cable 732283 001 Before removing the card reader follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 9 Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer S Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the display rear cover see Display rear cover on page 45 Disconnect the battery cable see Battery cable on page 46 Remove the bottom trim see Bottom trim on page 61 a a oF i Remove the audio board see Audio board on page 64 Remove the card reader 1 Disconnect the
45. ded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tapes Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Grounding guidelines 31 5 Removal and replacement procedures for Authorized Service Provider parts This chapter provides removal and replaceme
46. dio board see Audio board on page 64 e Card reader cable see Card reader on page 66 e Speakers see Speakers on page 67 e Battery see Battery on page 68 e Frame see Frame on page 69 Remove the system board 1 Remove the two Phillips PM 2 0x3 0 screws 1 that secure the system board to the tablet 2 Lift the system board 2 off the tablet Reverse this procedure to install the system board Tablet components 73 Vibration module Description Spare part number Vibration module 732272 001 Before removing the vibrating motor follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system m o Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the following components Display rear cover see Display rear cover on page 45 Fan see Fan on page 48 Heat sink see Heat sink on page 49 WLAN module see WLAN Bluetooth combo card on page 51 Display cable see Display cable on page 56 Touchscreen board cable see Touchscreen board on page 58 Volume board cable se
47. ds data from and writes data to memory cards such as SD Keyboard dock 15 Locating system information Important system information is located on the bottom edge of the tablet You may need the information when traveling internationally or when you contact support Product XXXXXXXX Warranty lylyOy Item Description 1 e Model name 1 This is the product name affixed to the front of the computer e Serial number s n 2 This is an alphanumeric identifier that is unique to each product e Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description select models only 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer Using Windows briefly press the fn esc key combination to display the System Information screen which provides the product name and serial number of your computer as well as information about the memory processor BIOS and keyboard 16 Chapter 2 External component identification 3 illustrated parts catalog Tablet components Item Component Spare part number 1 Display rear cover 732269 001 2 Vibration module 732272 001 3 RTC battery 739054 001
48. dule the yellow WLAN antenna cable connects to the middle terminal on the WLAN module Remove the Phillips PM2 5 3 0 screw 2 that secures the WLAN module to the tablet The edge of the module opposite the slot rises away from the tablet Tablet components 51 4 Remove the WLAN module 3 by pulling the module away from the slot at an angle Eyf NOTE WLAN modules are designed with a notch to prevent incorrect insertion y NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 52 Chapter5 Removal and replacement procedures for Authorized Service Provider parts mSATA Solid State drive SSD Description Spare part number 64 GB mSATA SSD drive 732293 001 128 GB mSATA SSD drive TLC 732294 001 128 GB mSATA SSD drive MLC 747220 001 Before removing the mSATA drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the
49. e Volume board on page 59 Bottom trim see Bottom trim on page 61 Audio board see Audio board on page 64 Card reader cable see Card reader on page 66 Speakers see Speakers on page 67 Battery see Battery on page 68 Frame see Frame on page 69 Remove the vibration module from the display A Locate the vibration module on the side of the tablet and then remove the vibrating motor 74 Chapter5 Removal and replacement procedures for Authorized Service Provider parts To install the vibration module reverse the removal procedures Tablet components 75 6 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen y NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most B
50. e computer is connected to AC power before you begin creating the recovery media e The creation process can take up to an hour or more Do not interrupt the creation process e If necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 Connect the tablet to the keyboard dock 2 From the Start screen type recovery and then select HP Recovery Manager 3 Select Recovery Media Creation and then follow the on screen instructions If you ever need to recover the system see Recovering using HP Recovery Manager on page 85 Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise Chapter 8 Backing up restoring and recovering e Ifyou need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Help and Support From the Start screen type h and then select Help and Support e Ifyou need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver
51. e the two Phillips broadhead PM2 0 2 0 screws 1 that secure the touchpad board to the dock From the inside of the dock push downward on the board to disengage it from the dock and then remove it from the dock 2 Reverse this procedure to install the TouchPad board 42 Chapter5 Removal and replacement procedures for Authorized Service Provider parts Power connector Description Spare part number Power connector 732288 001 Before removing the power connector follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the base enclosure see Base enclosure on page 33 6 Remove the battery see Battery on page 37 7 Remove the hinge assembly see Hinge assembly on page 36 Remove the power connector 1 Remove the Phillips PM2 5 5 0 screw 1 that secures the power connector bracket to the dock is Lift the bracket up and out of the dock 2 ia Remove the power connector 3 from the dock o Li Q LAR gt m Reverse this pr
52. ed equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement procedures preliminary requirements Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On groun
53. ed cccesacds ianed inaa iiaae aaia a i a Waesc ecs 28 Drive handling tisse eein aeaa a E E aaa Ea a a Eaa a aa R iaaa 28 Grounding guidelines a sisiiiiiisnsriiaiisaiisen iiiaae inae cy os a aaa aaa a aa Eaa Ea aaisa aaa aaas ieii 29 Electrostatic discharge damage sccssccscssscesscesscssecsesseesecssecssecssecssecseesseesssesseessesssesssesseeseesaess 29 Packaging and transporting guidelines ceeeeeeceeceeceseceeceeeeeeceeeeecesceecesaeeeceeeeeees 30 Workstation guidelines eeeesesceeceeceecesceceeceecescsseeeceecaeeeeeecssesaeeeceessaeenseeeeeeaeeees 30 Equipment Quidelines csscsccsscsscesscssecseceecsecssecssesecsseesecsaeessesseeseesaesseeeseesaeeaaes 31 5 Removal and replacement procedures for Authorized Service Provider parts sscsscscssscsssscccsssccccsccncnescees 32 Releasing the tablet from the keyboard dock ccccssesscsessesscecseeecsseaseeceeeaeeecaceaeneaseecaeeaeeeeaeeaeeeeaeeeeaeeateeeaeeas 32 DOCK COMPOMENES wo c2cssecssacsssssetesescaresseceuedesudessdeeshczeusens lt deddansecdasacodecseadscueceadecastececsesYanesseesusstesascuucesaaneserseescntvsavgeee 32 vii BAS CGM ClOSUM Gasne ireen iaie ni iaoa aa aaaea Saai soea aeS iaoa Tae sldeesecodedd sueevessnasasldoecassntcenss 33 Hard DW Go noc dsee conte ccedsacds sans eateries oo as eseo ae oA aa eaea RE aaa aaa E Eiane AEEA Aae AERE Aeae A ERRES 34 Hingeass mbly creirie isois esenea sa easee chal ecidestsuectdn
54. er Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the display rear cover see Display rear cover on page 45 Disconnect the battery cable see Battery cable on page 46 Remove the touchscreen board 1 Disconnect the cable from the side of the board 1 Disconnect the two ZIF connectors 2 3 from the middle of the touch board Remove the two Phillips broadhead PM2 0 2 0 screws 4 that secure the board to the tablet and then remove the board 5 from the tablet Reverse this procedure to install the touchscreen board 58 Chapter5 Removal and replacement procedures for Authorized Service Provider parts Volume board Description Spare part number Volume board includes cable 732282 001 Before removing the volume board follow these steps 1 won gt 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the display rear cover see Display rear cover on page 45 Disconnect the battery ca
55. er a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 82 2 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create
56. er on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the following components e Display rear cover see Display rear cover on page 45 e WLAN module see WLAN Bluetooth combo card on page 51 e Display cable see Display cable on page 56 e Touchscreen board cable see Touchscreen board on page 58 e Volume board cable see Volume board on page 59 e Bottom trim see Bottom trim on page 61 e Audio board see Audio board on page 64 e Card reader cable see Card reader on page 66 70 Chapter5 Removal and replacement procedures for Authorized Service Provider parts e Speakers see Speakers on page 67 e Battery see Battery on page 68 e Frame see Frame on page 69 Remove the front webcam 1 Disconnect the webcam cable from the system board 1 2 Usea flat tool to pry the webcam up and loosen the adhesive that secures it to the tablet 2 3 Remove the webcam from the tablet 3 Tablet components 71 System board Ey NOTE The system board spare part kits include replacement thermal material Description Spare part number System board for
57. er or activate items on the screen 2 Left TouchPad button Functions like the left button of an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Keyboard dock 11 12 Lights Component 1 Caps lock light Description White Caps lock is on e Off Caps lock is off 2 q Mute light e Amber Computer sound is off e Off Computer sound is on 3 it i Wireless light e White An integrated wireless device such as a wireless I local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off Chapter 2 External component identification Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed in combination with the esc key and enables or disables Beats Audio when pressed in combination with the fn key 3 ry Windows key Returns you to the Start screen from an open app or the Windows ET desktop NOTE Pressing the Windows key again returns you to the previous screen 4 b key Enables or disables Beats Audio when pressed in combination with the fn key 5 Action keys Execute frequently used system functions NOTE Action keys do not display or function from the on screen tablet keyboard Keyboard dock 13 14 Right side Component 1 USB 3 0 port bead Description
58. estdusetoncsoecusesslasJchondveacteesauseschoncesGanauaseereyeies 36 BATEY aia a ea a a a a aaa de e Aae E 37 a Do e AIG EE A E E E E E E E E E T 39 Hard drive cable cis cescecisceciciceGe ccc scidciaceectetscdelsctedd sacetecececsectaacudedecdaetes dondetdepesaceatecteetecedsa cgauenventenes 40 USB board aanmanen ana aai a ia eaa aaa aaa a shee scdavsencscedladaesevas saaverectaeannst 41 Touchpad DOA sxnisicciececsssesccosancsedeesseescvesesses enevessoetsooeses vostesei soosshsvenssetnasensdned deveced ones sous aae TSERE iaaii 42 Power connector rosana ier eenaa er aaea aaaea oe aaa aaa aaea oa E Ee E RN 43 Weight esee a N ea evs Ee AE Iaa e dels ete Rosi a A EEEE 44 Tablet COMPOMEES oo c5 500i cesses ck dexesseseaveses s26 sees secsecss eede cseeipdeanetdet E EE EE E 45 Display Fear COVER sisien sree res ea er ob ea are RAEE AE EE EESE aA IEEE ER a EI AERES 45 Baktery a er o I e eae E E E E AE EE E E E A 46 Memory mod le 2 5 53605 s63ecehuycsussds secs orai ancisectodessdaeduese para O Ean odes N aE EPA Eero VEE RPE TIE EEES EIES RE 47 Fah E E a r a a a E o E 48 Heat SNK anainn aaa aaa aaa a ra aaa a a a aa a a aa 49 WLAN Bluetooth combo card cscsssccsessssescscesesescscscesescesescsesseseseseescaesceaesesseseseseearseseescaeseeaeseeeses 51 mSATA Solid State drive SSD ssssssssssssssssssssesssesesescsescsssesesesesescsesssesessseseseseseseeecssacaeseaeseseseaees 53 RTC Datt ty eraai arena eves aeaea a aE Aa eaa
59. et v 3 cell 33 WHr battery self contained Base v 3 cell 32 WHr battery self contained Operating syste Preinstalled V m Windows 8 Professional 64 bit Windows 8 Standard 64 bit FreeDOS Ubuntu Linux Serviceability End user replaceable parts v v AC adapter 4 2 External component identification Multimedia features Here are some of the entertainment features on your computer Component Description 1 E Audio out headphone jack Audio in microphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone NOTE Stand alone microphones and headphones with separate microphone jacks are not supported 2 Volume button Controls speaker volume e To increase speaker volume press the edge of the button e To decrease speaker volume press the edge of the button Chapter 2 External component identification Component 1 Description Intern
60. ger 2 Select Remove Recovery Partition and then follow the on screen instructions Chapter 8 Backing up restoring and recovering 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for specific countries and regions Country region Accredited agency Applicable note number
61. hapter 5 Removal and replacement procedures for Authorized Service Provider parts Heat sink Description Spare part number Heat sink includes thermal grease 732274 001 Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the display rear cover see Display rear cover on page 45 6 Disconnect the battery cable see Battery cable on page 46 Remove the heat sink 1 Remove the four Phillips PM2 0 4 0 screws 1 that secure the heat sink to the tablet 2 Lift the heat sink straight up and off the tablet 2 3 NOTE Thoroughly clean thermal material from the surface of the processor and chipset 1 3 and the related surfaces on the heat sink 2 4 each time you remove the heat sink All heat sink spare part kits include thermal material Tablet components 49 Reverse this procedure to install the heat sink 50 Chapter5 Removal and replacement procedures for Authorized Service Provider parts WLAN Bluetooth com
62. he tablet 2 and remove the board Reverse this procedure to install the home LED board Tablet components 63 Audio board Description Spare part number Audio board includes audio cable and HDMI dock cable 732284 001 Before removing the audio board follow these steps won S 5 6 7 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the display rear cover see Display rear cover on page 45 Disconnect the battery cable see Battery cable on page 46 Remove the bottom trim see Bottom trim on page 61 To remove the audio board lt ae OWN Disconnect the audio cable from the side of the audio board 1 Disconnect the display cable from the audio board 2 Disconnect the docking cable from the audio board 3 Remove the three Phillips PM2 0 3 0 screws 4 that secure the audio board to the tablet Lift the audio board from the tablet 5 64 Chapter5 Removal and replacement procedures for Authorized Service Provider parts 6 Ifyou nee
63. he tablet 4 Reverse these procedures to install the speakers Tablet components 67 Battery Description Spare part number 3 cell 33 WHr 3 05 AH battery 725606 001 The tablet includes an internal battery Before removing the battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the display rear cover see Display rear cover on page 45 6 Disconnect the battery cable see Battery cable on page 46 1 Disconnect the HT cable 1 2 Remove the Phillips broadhead PM2 0 3 0 screw 2 and the four Phillips PM2 0 5 0 screws 3 that secure the battery to the tablet 3 Remove the battery 4 from the tablet Reverse this procedure to install the battery 68 Chapter5 Removal and replacement procedures for Authorized Service Provider parts Frame The frame is not spared Before removing the frame follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on
64. l to pry the board up and loosen the adhesive that secures it to the tablet 2 3 Remove the power button board 3 from the tablet Reverse this procedure to install the power button board 60 Chapter5 Removal and replacement procedures for Authorized Service Provider parts Bottom trim Description Spare part number Bottom trim for use in models that use the following wireless module Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 690020 005 APJ region 732275 001 EMEA region 732276 001 North American and Latin American regions 732277 001 Taiwan and South Korea 735215 001 Bottom trim for use in models that use the following wireless module Broadcom BCM4352 802 11ac 2x2 Wi Fi BT 4 0 Combo Adapter 724935 005 APJ region 735216 001 EMEA region 735217 001 North American and Latin American regions 735218 001 Taiwan and South Korea 735219 001 Before removing the bottom trim follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page
65. n Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling 28 A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable
66. n the system at the factory Any Windows 8 apps that came preinstalled on your computer or were purchased from the Windows Store will be saved Restore and recovery 83 84 Ey NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support Ey NOTE You may be prompted for your permission or password when using Refresh See Help and Support for more information From the Start screen type h and then select Help and Support To start Refresh 1 2 3 4 i Connect the tablet to the keyboard dock From the Start screen point to the upper right or lower right corner of the screen to reveal the charms Click Settings Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Scroll the right side choices down to display Refresh your PC without affecting your files Under Refresh your PC without affecting your files select Get started and then follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way
67. nt procedures for Authorized Service Provider only parts A CAUTION This computer does not have user replaceable parts Only HP authorized service providers should perform the removal and replacement procedures described here Accessing the internal part could damage the computer or void the warranty There are as many as 70 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement E7 NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer See Locating system information on page 16 for details Releasing the tablet from the keyboard dock To release the tablet from the keyboard dock follow these steps 1 Slide the release latch on the keyboard dock to the left 1 2 Lift and remove the tablet 2 Dock components The following sections describe the removal and replacement procedure of the dock components 32 Chapter5 Removal and replacement procedures for Authorized Service Provider parts Base enclosure Description Spare part number Base enclosure 732270 001 Before disassembling the keyboard dock follow these steps 1 Shut down the keyboard dock If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconne
68. oard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the display rear cover see Display rear cover on page 45 Disconnect the battery cable A Lift the tape on top of the connector 1 and then disconnect the battery cable from the system board connector 2 46 Chapter5 Removal and replacement procedures for Authorized Service Provider parts Memory module Description Spare part number 2 GB memory module PC3L 12800 1600 MHz DDR3 691739 005 4 GB memory module PC3L 12800 1600 MHz DDR3 691740 005 8 GB memory module PC3L 12800 1600 MHz DDR3 693374 005 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the display rear cover see Display rear cover on page 45 6 Disconnect the battery cable see Battery cable on page 46 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of
69. ocedure to install the power connector Dock components 43 Weight The weight is not spared Before removing the weight follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the base enclosure see Base enclosure on page 33 Remove the battery see Battery on page 37 Remove the weight 1 2 Remove the Phillips PM2 5 5 0 screw 1 that secures the weight to the dock Remove the weight from the dock 2 Ef NOTE The weight may also be secured to the dock with adhesive Reverse this procedure to install the weight 44 Chapter5 Removal and replacement procedures for Authorized Service Provider parts Tablet components The following sections show the removal and replacement procedures for the tablet parts Display rear cover Description Spare part number Display rear cover 732269 001 Before removing the display rear cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn
70. oft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the tablet RA Swipe from the right edge of the TouchPad or touchscreen to display the charms tap Search and then tap the search box In the search box type power tap Settings and then tap Power options or eb learn more about your power settings on the Start screen type p In the search box type power select Settings and then select Power options 2 Alignment post connectors 2 Align and attach the tablet to the keyboard dock 3 Power connector Connects an AC adapter 4 AC adapter Battery light e White The AC adapter is connected and the battery is charged Tablet edge components 7 8 Components Description e Blinking white The battery has reached a low battery level e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 5 Docking port Connects the tablet to the keyboard dock 6 Connects optional powered stereo speakers headphones G Audio out headphone jack Audio in microphone jack earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer
71. op cover with keyboard for use in Romania 732298 281 Top cover with keyboard for use in Thailand 732298 291 Top cover with keyboard for use in Japan 732298 A41 Top cover with keyboard for use in Belgium 732298 AB1 Top cover with keyboard for use in Taiwan 732298 AD1 Top cover with keyboard for use in South Korea 732298 B31 Top cover with keyboard for use internationally 732298 BA1 Top cover with keyboard for use in Slovenia 732298 BB1 Top cover with keyboard for use in Israel 732298 BG1 Top cover with keyboard for use in Switzerland 732298 DB1 Top cover for use in Canada 732298 DH1 Top cover with keyboard for use in Denmark Finland Norway 732298 FL1 Top cover with keyboard for use in the Czech Republic and Slovakia 732299 001 Webcam includes cable 735215 001 Bottom trim for use in models in Taiwan and South Korea that use the following wireless module Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 690020 005 735216 001 Bottom trim for use in models in the APJ region that use the following wireless module Broadcom BCM4352 802 11ac 2x2 Wi Fi BT 4 0 Combo Adapter 724935 005 735217 001 Bottom trim for use in models in the EMEA region that use the following wireless module Broadcom BCM4352 802 11ac 2x2 Wi Fi BT 4 0 Combo Adapter 724935 005 735218 001 Bottom trim for use in models in the North American and Latin American regions that use the following wireless module Broadcom BCM4352 802 11ac 2x2 Wi Fi B
72. or Authorized Service Provider only parts can damage the computer or void your warranty iv Important Notice about Customer Self Repair Parts Safety warning notice A WARNING Toreduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 vi Safety warning notice Table of contents DPE RAINE ES CUMIN EN oia E coxenueciedeecs eae sasadnd Survie porn ancaddueecesvecsoeseeaes 1 2 Ext rnal component identitcatioi oss Sass soos cs coca erate aa Ree 4 Multimedia features nesai a a a aa eara A a i A aa cd sevecdsuetscdueesnscs 4 Tablet edge components eeeeeseecescesceseeecescescenceecuseeeesecuseseesccuseseesecueeseesceseeeseseeseeaceacesesacsaeeeseaeaesceeeeeeaeeseeaes 7 DISPLAY kie e a a a E a E ee aS 9 Keyboard dOCK rsrsrsr esras iana ennai aaraa Ear Aara E E a Ee eE pea este Taa Eaa ENE a AEE aes rRNA A ER RE 10 io o A PE EE E A a E N PEE E EE E 10 WOUGMPAG y
73. ous parts Description Spare part number Rubber Kit includes dock rear rubber 732290 001 Screw Kit 732291 001 Hard Drive Hardware Kit includes cable cover and screws 732279 001 Adapters HDMI to VGA adapter 701943 001 RJ 45 to USB adapter 539614 001 AC adapters 65 W AC adapter 714657 001 45 W AC adapter slim 721092 001 45 W AC adapter non slim 741727 001 Power cords For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 490371 202 For use in the People s Republic of China 490371 AA1 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Thailand 490371 201 For use in the United Kingdom 490371 031 For use in the United States 490371 001 22 Chapter 3 Illustrated parts catalog Sequential part number listing Spare partnumber Description 490371 001 Power cord for use in North America 490371 011 Power cord for use in Australia 490371 021 Power cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in the United Kingdom and Singapore 490371 061 Power cord for use in Italy 4903
74. p cover with keyboard For use in Belgium 732298 A41 For use in Bulgaria 732298 261 For use in Canada 732298 DB1 For use in the Czech Republic and Slovakia 732298 FL1 For use in Denmark Finland and Norway 732298 DH1 For use in France 732298 051 For use in Germany 732298 041 For use in Greece 732298 151 20 Chapter 3 Illustrated parts catalog Item Component Spare part number For use in Hungary 732298 211 For use internationally 732298 B31 For use in Israel 732298 BB1 For use in Italy 732298 061 For use in Japan 732298 291 For use in Latin America 732298 161 For use in Portugal 732298 131 For use in Romania 732298 271 For use in Russia 732298 251 For use in Saudi Arabia 732298 171 For use in Slovenia 732298 BA1 For use in South Korea 732298 AD1 For use in Spain 732298 071 For use in Switzerland 732298 BG1 For use in Taiwan 732298 AB1 For use in Thailand 732298 281 For use in Turkey 732298 141 For use in the United States 732298 001 For use in the United Kingdom and Singapore 732298 031 3 Weight not spared 4 USB board includes cable 732285 001 5 Battery 3 cell 32 WHr 2 96 AH 725607 001 6 HDMI board 732287 001 7 Hard drive 500 GB 5400 rpm 683802 005 320 GB 5400 rpm 645193 005 Hard Drive Hardware Kit includes cable cover and screws 732279 001 8 DC in power connector 732288 001 9 Base enclosure 732270 001 Keyboard dock parts 21 Miscellane
75. port on your computer and then restart the computer Ey NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 86 3 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created Restart the computer 2 3 Press and hold esc while the computer is restarting and then press f9 for boot options 4 Select the optical drive or USB flash drive you want to boot from 5 Follow the on screen instructions Removing the HP Recovery partition 86 HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space iy IMPORTANT After you remove the HP Recovery partition you can no longer use the Windows Refresh option the Windows option to remove everything and reinstall Windows or the HP Recovery Manager option So before you remove the Recovery partition create HP Recovery media see Creating HP Recovery media on page 82 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Mana
76. r The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Grounding guidelines 29 30 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechaniz
77. replacement procedures for Authorized Service Provider parts Antennas Description Spare part number Antennas includes main and auxiliary antennas 732268 001 Before removing the antennas follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the display rear cover see Display rear cover on page 45 6 Disconnect the battery cable see Battery cable on page 46 Remove the antennas 1 Use aflat tool to pry the antennas up and loosen the adhesive that secures them to the tablet 1 CAUTION To avoid damaging the antenna cables do not pull on the cable to loosen them from the tablet 2 Lift the antennas from the tablet 2 Reverse this procedure to install the antennas Tablet components 55 56 Display cable Description Spare part number Display cable 732271 001 Before removing the display cable follow these steps m o S 5 6 Shut down the computer If you are unsure whether the computer is off or
78. rs 19 24 26 display panel product description 1 display rear cover removal 45 spare part number 17 23 45 docking connector identifying 10 docking port identifying 8 drives preventing damage 28 E electrostatic discharge 29 esc key identifying 13 external media cards product description 2 F fan removal 48 spare part number fn key identifying 13 frame removal 69 18 24 48 G graphics product description 1 grounding equipment and methods 31 H hard drive precautions 28 product description 1 removal 34 spare part numbers 21 23 34 hard drive cable removal 40 spare part number 40 Hard Drive Hardware Kit spare part number 21 22 24 34 HDMI board removal 39 Spare part number HDMI port identifying 5 14 21 24 39 HDMI to VGA adapter spare part number 22 23 heat sink removal 49 spare part number hinge removal 36 spare part numbers home LED board removing 63 spare part number hot keys Beats Audio 13 HP PC Hardware Diagnostics UEFI using 77 HP Recovery Manager 85 correcting boot problems 86 starting 85 HP Recovery media creating 82 recovery 86 HP Recovery partition 85 recovery 85 removing 86 HP TrueVision Full HD Webcam identifying 5 9 18 24 49 20 24 36 26 63 l internal microphones identifying 5 9 J jacks audio out headphone 4 6 8 15 K keyboard product description 2 keyboard dock identifying 10 releasing the tablet 32 keyboard spare part numbers 2
79. s s5e cescsceeacssczsccousbecveconctaeesesveucu aaa a aE aA A S E 11 e nee cos E E E A E E E EE E E E EE E E eo 12 A EER E EE A E N O AE A T E E EA 13 telo Eea leee EE EAE EEEE E E A E T 14 Left Side iinn aa ia suede O EEA AE EE AE AE Aa AE deve EA EEEN ARE 15 Locating system information ccsccccssecsesseccscesssseessesseecsseaseeeseeecaseasencaeeesaeeaseecaeeeeaseaeaeeaeeeeaceesaceaeeeeaeeaeseeas 16 3 Wustrated parts catalog A A E T E E 17 Tablet COMPONENTS srasni cases inn e a r a cheek As eain Seear araa A A RAET RENE AER NER 17 Keyboard dock parts scccscsssessesssessecssessecssessececssecseseesssesesessescecssessecaesseesaesssecaeeaeesaeeaaesaeseaseeseseeessesseesseass 20 Miscellan OUs partsi ieissar reiner epeei EESE Ea steed chuscsvorvessuccsondoayeccsonssousdcuest E ariei 22 Sequential part number listing c sccssecssecssesssesscesscesscessessecssecssescecssesesessessecsseeesesseeseeceseaeesaessaessaesseesaes 23 4 Removal and replacement procedures preliminary requirements cccccscsccccssccccsssccssssccscsscccesscccssscccnccees 27 TOOIS required r a a AR sn ee a A E AA AE E T AS 27 Service considerations ee eeeeseecceceeeceeeeeeecesceecescescesecscescesecssesccuacenceaeeaeenseaeeaseseesceseesaeeeceaceaceaeeaceaseeeaaeseeees 27 PASC Parts sausss zis e5 acts cesct dase sacle se dea cians a sacs cuu va e a Ai cade a A Seyativence 27 Cables and COMMECCOMS wis ciccisecicic5 ceas
80. se enclosure on page 33 6 Remove the battery see Battery on page 37 7 Remove the hinge assembly see Hinge assembly on page 36 Remove the USB board 1 Disconnect the top ribbon cable that routes to the HDMI board from the board 1 2 Disconnect the keyboard cable 2 and the smaller touchpad cable 3 from the board 3 Remove the two Phillips PM2 0 5 0 screws 4 that secure the USB board to the dock 4 Rotate the side of the board up and remove it from the dock 5 Reverse this procedure to install the USB board Dockcomponents 41 Touchpad board Description Spare part number TouchPad board includes cable 732278 001 Before removing the TouchPad board follow these steps won S 5 6 rs Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the base enclosure see Base enclosure on page 33 Remove the battery see Battery on page 37 Remove the hinge assembly see Hinge assembly on page 36 Remove the TouchPad board and cable 1 2 Remov
81. sscosssceeyssesuaseseescaeecaseecauneascecauceasuadevsedoucioctcety aaa dd aaan ORS Easa E E aaa E SEEE TEE 76 Determining the BIOS version ccsscssssssecssssesssessesseesssessesseeceesseesseeseesoeeeesseesreseeseeesnssseesseseess 76 Downloading a BIOS update cescessessesssecsesssecsecsecssecssceseeseesecssensesesessecsseasecsessseseesseesaessessees 77 Using HP PC Hardware Diagnostics UEFI scsssscscssssessssssesesssessesesseecssseesssesecsescsesecaeseseeeeaesesseseseeesseneeaeees 77 viii T SPORCA GING asso sate ccc cca sas S 79 Computer sp cifications wrine O E A AA AEN E E vic cansa eas A A E EA 79 33 8 cm 13 3 in HD display specifications cccccsscsssscssssescesesecsesecsesecsessescsesessesecsesecsesesenseseseesecseseesenees 80 e r A E E T E 81 Creating recovery media and backups cscsssssssessecssesssesssessesseesssessesssessecssecssensecssesssessecsecesesesessseseecnsessseass 81 Creating HP Recovery media csccsssssccsssssesssecsecssececsseseessececsscsaecsseessesasceseeteesseessesseessessesseeess 82 Restore ANG MECOVERY issiria iiis isina eaa adarei aiaeei das iaaiiai asadar errioa Bi Pasei Eas daan ERAN E SEE TENE 82 Using Windows Refresh for quick and easy recovery scsscsccecsssessesecsecssescseessesseeceessesecaesaesessess 83 Remove everything and reinstall Windows scssccscssesssecsesssecsseseesseesosecseseesaeseesseesaesseeeseeaass 84
82. strial Standard C8303 7 A 125 V ac configuration 4 The flexible cord must be Type RWV 3 conductor 0 75 mmz2 conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark 5 The flexible cord must be Type HOSVV F 3X0 75 mm conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label 6 The flexible cord must be Type HVCTF 3 1 25 mmz2 conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark 7 For 127 Vac the flexible cord must be Type SVT or SJT 3 x 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HOSVV F 3 0 75 1 00 mm conductor size with plug BS 1363 A with BSI or ASTA marks 88 Chapter9 Power cord set requirements 10 Recycling When anon rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 89 Index A AC adapter light 7 14 AC adapter spare partnumbers 22 23 26 action keys
83. t by means of streaming video r F Swipe from the right edge of the TouchPad or touchscreen to display the charms tap Search and then tap the search box Type c and then tap CyberLink YouCam from the list of applications or From the Start screen type c and then select CyberLink YouCam from the list of applications 5 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment 6 Speakers 2 Produce sound 7 Returns you to the Start screen from an open app or the Windows desktop Windows button a NOTE Pressing the Windows button again returns you to the previous screen The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas and proximity sensors free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region Display 9 Keyboard dock Top Component Description 1 Alignment posts Align and attach the tablet to the keyboard dock 2 Release latch Releases the tablet from the keyboard dock To release the tablet slide the release latch to the left 3 Docking connector Connects the tablet to the keyboard dock 10 Chapter 2 External component identification TouchPad Component Description 1 TouchPad zone Reads your finger gesture to move the point
84. t number HDMI board 732287 001 Before removing the HDMI board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the base enclosure see Base enclosure on page 33 6 Remove the battery see Battery on page 37 7 Remove the hinge assembly see Hinge assembly on page 36 To remove the HDMI board 1 Disconnect the top ribbon cable 1 from the board 2 Disconnect the power cable 2 from the board 3 Rotate the left side of the board up to remove it 3 from the dock Reverse this procedure to install the HDMI board Dockcomponents 39 40 Hard drive cable Description Spare part number Hard Drive Hardware Kit includes cable cover and screws 732279 001 Before removing the hard drive cable follow these steps m S 5 6 rs Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external de
85. tablet from the keyboard dock on page 32 5 Remove the display rear cover see Display rear cover on page 45 6 Disconnect the battery cable see Battery cable on page 46 Remove the mSATA drive 1 Remove the Phillips PM2 5 3 0 screw 1 that secures the drive to the tablet 2 Lift the drive to a 45 degree angle and then pull it away to remove it from the socket 2 gto f Reverse this procedure to install the mSATA drive Tablet components 53 RTC battery Description Spare part number RTC battery 739054 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the display rear cover see Display rear cover on page 45 6 Disconnect the battery cable see Battery cable on page 46 Remove the RTC battery 1 Use a screwdriver to loosen the battery from the socket 1 2 Lift the battery from the socket 2 Reverse this procedure to install the RTC battery 54 Chapter5 Removal and
86. tem from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html iy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition The HP Recovery partition select models only allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition 1 2 Connect the tablet to the keyboard dock Press f11 while the computer boots or Press and hold f11 as you press the power button Select Troubleshoot from the boot options menu Select HP Recovery Manager and follow the on screen instructions Restore and recovery 85 Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 If possible back up all personal files 2 Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive and then restart the computer Insert the HP Recovery USB flash drive you created into a USB
87. tion is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Eyf NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components To start HP PC Hardware Diagnostics UEFI Using HP PC Hardware Diagnostics UEFI 77 1 Turn on or restart the computer quickly press esc and then press f2 The BIOS searches three places for the HP PC Hardware Diagnostics UEFI tools in the following order a Connected USB drive Ey NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 78 b Hard drive c BIOS 2 Click the type of diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a di
88. trol Panel from the Start screen on the keyboard dock type c select Control Panel select Hardware and Sound and then select Beats Audio Control Panel 9 G Audio out headphone jack Audio in microphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE Whena device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone NOTE Stand alone microphones and headphones with separate microphone jacks are not supported 10 ol USB 2 0 port Chapter 2 External component identification Connects an optional USB device Tablet edge components Components Description 1 ly Power button e When the computer is off press the button to turn on the tablet e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep CAUTION Pressing and holding down the power button results in the loss of unsaved information NOTE If the computer has stopped responding and Micros
89. very partition You can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition allows Minimized Image Recovery and System Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails If you have not already created recovery media see Creating HP Recovery media on page 82 To use the Factory Reset option you must use HP Recovery media If you have not already created recovery media see Creating HP Recovery media on page 82 If the HP Recovery media do not work you can obtain recovery media for your sys
90. vices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 Remove the base enclosure see Base enclosure on page 33 Remove the battery see Battery on page 37 Remove the hinge assembly see Hinge assembly on page 36 To remove the hard drive cable 1 2 Postion the HDMI board upside down Pull the hard drive cable straight up to disconnect it from the connector on the HDMI board f Reverse this procedure to install the hard drive cable Chapter 5 Removal and replacement procedures for Authorized Service Provider parts USB board Description Spare part number USB board includes cable 732285 001 Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 32 5 Remove the base enclosure see Ba

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