Dell Wyse ZX0D ThinOS conversion kit, MNT
Contents
1. www wyse com products and use the Cloud clients tab to locate and download the Fact Sheet for your hardware product Administrator and other documentation for your cloud client model are available at http www wyse com manuals Wyse Online Community Wyse maintains an online community where users of our products can seek and exchange information on user forums Visit the Wyse Online Community forums at http community wyse com forum Converting Wyse Z Class to ThinOS This chapter includes the requirements and procedures you need to install and use Wyse USB Firmware Tool to update your thin client to ThinOS firmware TIP The purpose of the Wyse USB Firmware Tool is to configure a bootable USB key for device firmware In the following procedures you will create two configured USB keys containing the firmware contents that you need and then boot from these configured USB keys on the thin clients you want to convert to push the contents of the USB key onto these target devices EXTREEMLY IMPORTANT You must perform the steps to create and use the two configured USB keys on each thin client as noted You cannot completely convert one thin client and then use the USB Firmware Tool to pull and push that image to your other thin clients Requirements Windows Server 2008 R2 SP1 Windows 7 Enterprise 32 bit and 64 bit Windows 7 Ultimate 32 bit and 64 bit 2USB Keys USB 2 0 only Each USB key size should be 16 GB2. see also USB Keys Troubleshooting Boot Issues CAUTION During the USB key configuration process the USB keys will be reformatted Chapter 2 Procedures IMPORTANT Complete the following procedures as an administrator administrator privileges are required Step 1 Copy the Z Class ThinOS Conversion Image Folder and Z Class ThinOS 3 0D BIOS Image Folder to Your Local Hard Drive Navigate to the Z Class ThinOS Conversion Image folder and the Z Class ThinOS 3 0D BIOS Image folder contained on the Conversion Software Assembly DVD ROM and copy them to your local hard drive Step 2 Install Wyse USB Firmware Tool v1 19 0 4 1 Navigate to the Wyse USB Firmware Tool v1 19 0 4 GA exe contained on the Conversion Software Assembly DVD ROM and double click it to execute the file and open the WinZip Self Extractor dialog box Enter the destination folder you want for example CAUSBFT in the Unzip to folder box and then click Unzip to extract all files from the Wyse USB Firmware Tool v1 19 0 4 GA exe file into the folder The default directory for the extracted files is Wyse USB Firmware Tool CAUTION It is not recommended to use your desktop for the destination folder as there are several files that will be extracted from the exe file 3 After installation create a shortcut on the desktop for the Wyse USB Firmware Tool exe file see your operating system documentation Step 3 Use Wyse USB Firmware Tool to Configu
3. labels may cause delays in service and support The serial number must be given to a Customer Support Technician to validate entitlement to support and service from Wyse Failure to do so will result in the original operating system being loaded on the device and is in breach of your license agreement Figure8 Placement of Wyse Conversion Label blank example UNT MAC ADDRESS AA Converting Wyse Z Class to ThinOS Step 8 Obtain a Firmware Update If you are under a Wyse maintenance contract you can download ThinOS software updates from your My Downloads page in the Wyse Self Service Center at http support wyse com selfservice html If you are not under maintenance and wish to gain access to ThinOS software updates you must complete a product registration 1 2 After purchase you will receive an e mail containing your software Registration Code Go to the Wyse Self Service Center at http support wyse com selfservice html and log in or register and log in On the Home tab under Support Resources click the Registration Licenses amp Downloads New link to open the Hegistration Licenses amp Downloads page of the Support and Service Center tab Enter the Registration Code that you received from Wyse for your purchase in the Enter Registration Code box and click Register After the process is complete the products you registered will display on the page Activate your software maintenance Click Act
4. Installation Guide Wyse Z Class Conversion to ThinOS Wyse USB Firmware Tool Release 1 19 Products Z50D Z50S Z90D7 Z90D7B Z90D7p Z90DE7 Z90DE7p Z90DEW Z90DW Z908S7 Z90S7p ZIDSW Issue 080113 PN 883887 33L Rev A Copyright Notices 2013 Wyse Technology LLC All rights reserved This manual and the software and firmware described in it are copyrighted You may not reproduce transmit transcribe store in a retrieval system or translate into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise any part of this publication without express written permission End User License Agreement License A copy of the Wyse Technology End User License Agreement is included in the software and provided for your reference only The License at http www wyse com license as of the purchase date is the controlling licensing agreement By copying using or installing the software or the product you agree to be bound by those terms Trademarks The Wyse and PocketCloud logos and Wyse and PocketCloud are trademarks of Wyse Technology LLC Other product names mentioned herein are for identification purposes only and may be trademarks and or registered trademarks of their respective companies Specifications subject to change without notice Restricted Rights Legend You acknowledge that the Software is of U S origin You agree to comply wit
5. eshooting Partition Issues Problem How can properly use a SanDisk Cruiser flash drive to image supported devices using the Wyse USB Firmware Tool KB17735 Solution SanDisk flash drives come with support for U3 for details on U3 see http u3 sandisk com When you initially use these drives you are prompted to select the use for the drive Apps and Storage or only Storage If you select the Apps and Storage option the drive will create two partitions one of which is identified as a CD and is a read only partition This partition sometimes prevents the Wyse USB Firmware Tool to properly prepare the USB key for imaging a device To resolve this problem you can do one of the following Go to http www sandisk com search in the SanDisk Knowledge Base for document 2550 and then follow the instructions in the documentation Go to http www sandisk com DriverDownload driverList asp select USB Flash Drives from the Select Product Type list click Find Driver select U3 LaunchPad Remover click Continue and then download and use the U3 Launchpad Remover according to the instructions Converting Wyse Z Class to ThinOS This page intentionally blank 11 Installation Guide Wyse Z Class Conversion to ThinOS Issue 080113 Written and published by Wyse Technology LLC August 2013 Created using FrameMaker and Acrobat
6. ey using the commandsXml xml file located in the Z Class ThinOS 3 0D BIOS Image folder on your hard drive this is the location you selected in Step 1 Copy the Z Class ThinOS Conversion Image Folder and Z Class ThinOS 3 0D BIOS Image Folder to Your Local Hard Drive 1 Step 3 Use Wyse USB Firmware Tool to Configure a Single USB Key that will Push Firmware 2 Step 4 Use the Configured USB Key to Install Firmware on Each Thin Client 3 Step 5 Verifying Thin Client Operation 4 After verifying thin client operation verify the BIOS version by doing the following Reboot your thin client and you will see a Wyse logo for a short period of time During this period you can press and hold the Delete key to enter the BIOS to view the BIOS version enter Fireport as the password Be sure the BIOS version is 3 0D you can also note that for security the Boot from USB option is disabled by default After verification close the B OS The thin client is ready for operation and setup by an administrator TIP For more information see Administrators Guide Wyse ThinOS TV Administrator and other documentation for your thin client model are available at http www wyse com manuals Step 7 Attach a Wyse Conversion Label on Each Converted Thin Client The conversion kit is supplied with Wyse Conversion Labels that must be attached to each thin client Be sure you have purchased the amount of labels you need CAUTION Failure to install the
7. h all applicable international and national laws that apply to the Software including the U S Export Administration Regulations as well as end user end use and country destination restrictions issued by U S and other governments For additional information on exporting the Software see http www microsoft com exporting Ordering Information For availability pricing and ordering information in the United States and Canada call 1 800 GET WYSE 1 800 438 9973 or visit us at wyse com In all other countries contact your sales representative Contents Introduction 1 Kit Contents 1 Wyse Technical Support 2 Related Documentation and Services 2 Wyse Online Community 2 Converting Wyse Z Class to ThinOS 3 Requirements 3 Procedures 4 Troubleshooting 10 USB Keys Troubleshooting Boot Issues 10 SanDisk Cruiser Flash Drives Troubleshooting Partition Issues 10 Contents This page intentionally blank Kit Contents Introduction This guide provides the instructions you need to install and use Wyse USB Firmware Too to convert the following Wyse D class thin clients to ThinOS Z50D e Z90D7 Z90D7p Z90DE7p Z90DW Z90S7p Z50S Z90D7B Z90DE7 Z90DEW Z90S7 Z90SW WARNING ThinOS v8 0_037 conversion Does Not support Wireless after conversion Wireless will not work on Wireless devices No support for the Intel or Atheros wireless chipsets that are included in devices running Windows and Linux operati
8. hen click Next to open the Select the Configuration dialog box Figure 4 Update firmware options Select fe operating mrem OS type Select Pe coeration to polom is rere me and configare the USE hey to Pul Copy femore kom the Wyse thin chert Once mm mE eom Rasa toen de ord omen F keyi Update or Push femore Fons eral origen f USB kay wth fia emm la on pens compute Caca Gra ie ie loaded on the USE key attach t to the Wyse thn chert Rebost the thin cient and preas P ky to boot from the USB key Select Pe conterts F P F eea T _ coe 4 Select the WTOS Xenith Xenith Pro operating system OS type option note that OS Image BIOS and CMOS are selected by default 5 Select the Update or Push Firmware operation to perform option 6 Click Next to open the browse dialog box Figure 5 Browse for image file Drowse the image file to push CEJ s o9 7T Click Browse Chapter 2 Figure 6 Browse to select commandsXml xml Lookin Ji Z Gass TheOS Conversion image 7 ct E 8 Navigate to the Z Class ThinOS Conversion Image folder on your hard drive this is the location you selected in Step 1 Copy the Z Class ThinOS Conversion Image Folder and Z Class ThinOS 3 0D BIOS Image Folder to Your Local Hard Drive click on the commandsXml xml file to select it you may need to select the All Files option from the Files of Type box to display the commandsXml xml file for selectio
9. ivate in the Software Maintenance list Download your software On the page displaying the products you registered select Support and Service Center tab Registration Licenses amp Downloads to open the Registration Licenses amp Downloads page hover your mouse pointer over the My Downloads link and select ThinOS to display available firmware click the zip file you need for example Z10D 8 0 037 zip and then follow the download instructions CAUTION Be sure to select the option in the Z10D 8 0 037 zip file that you need For example If you are using an FTP server to update your firmware be sure to use the ZD10 wnos file If you are using the USB Firmware Tool to update your firmware be sure to use the Z10 8 0 037 2G Merlin zip file WARNING Use of the Software on more than one device requires that you first purchase from Wyse additional copies of or licenses to the Software Contact your local Wyse distributor or Wyse Inside Sales at 1 800 800 9973 option 1 or 1 408 473 1200 option 1 10 Chapter 2 Troubleshooting This section contains general troubleshooting information USB Keys Troubleshooting Boot Issues Due to different manufacturing processes on USB keys and the variety of them not all brands have been tested with the Wyse USB Firmware Tool If you experience problems booting from a configured USB key it is recommended that you try a different brand of USB key SanDisk Cruiser Flash Drives Troubl
10. n and then click Open CAUTION Be sure to use the commandsXml xml file you extracted in Step 1 Copy the Z Class ThinOS Conversion Image Folder and Z Class ThinOS 3 0D BIOS Image Folder to Your Local Hard Drive DO NOT use the commandsXml xml file directly from the Conversion Software Assembly DVD ROM 9 In the browse dialog box click Next to open the Prepare the USB Drive dialog box Figure 7 Prepare USB key for configuration Prepare the USD drive x Select your USB kay from the tnt below Then cick fim to stat the proce of foemating and configuring your USB key c oo Mer succesalulhy configuing the USE key somove t from thes computer and connect t to the Wyre Thn Gert bootup of the Wyse Pin chent press the P kcey te select booting up from the USB key to the Users Guide for more information f he boot menu does not appear Overal Progress oe Ws _ coe 10 Select the USB key onto which you want the configurations you can use Refresh as needed to recognize an inserted USB key and then click Next The progress bars show the overall formatting and configuration progress and task progress CAUTION DO NOT interrupt the formatting and configuration process All process requirements are done automatically 11 After configuration click Finish to close the wizard and then remove the configured USB key for use you will use the configured USB key on your target devices TIP At this time you can also
11. ng systems If you require Wireless you can purchase a Z10D IW PN 909673 01L USB 3 0 ports after conversion ports will function as USB 2 0 ports TPM functionality after conversion TPM will not work on TPM devices The conversion kit includes 1 Year ThinOS Maintenance you will receive an email from Wyse or your reseller with full instructions Conversion Software Assembly DVD ROM e Wyse Conversion Labels you must attach a Wyse label to each converted thin client Figure 1 Kit contents DVD ROM 2 Chapter 1 The Conversion Software Assembly DVD ROM contains APDEF ofthis Reference Guide Wyse USB Firmware Tool Release 1 19 e ZClass ThinOS Conversion Image folder containing the following files bios img commandsXml xml par1 img ZClass ThinOS 3 0D BIOS Image folder containing the following files bios img Wyse Technical Support To access Wyse technical resources visit http www wyse com support If you still have questions you can submit your questions using the Wyse Self Service Center at http support wyse com selfservice html or call Customer Support at 1 800 800 WYSE toll free in U S and Canada Hours of operation are from 6 00 A M to 5 00 P M Pacific Time Monday through Friday To access international support visit http www wyse com global Related Documentation and Services Fact Sheets containing the features of hardware products are available on the Wyse Web site Go to http
12. re a Single USB Key that will Push Firmware CAUTION Complete the configuration procedures as an administrator For Windows 7 Enterprise and Windows 7 Ultimate right click on Wyse USB Firmware Tool exe and select the Hun as administrator option 1 Right click the shortcut on the desktop for the Wyse USB Firmware Tool exe file and select Run as administrator to run the tool and open the Wyse USB Firmware Tool wizard the welcome page provides the product version and description and a link to view the Wyse end user license agreement Figure 2 Wyse USB Firmware Tool wizard Wyse USB Fimme Toot Verson 1 19 04 Wyse USB Firmware Tool allows you to copy and update the firmware of Wyse thin cients using a USB key NOTE To nn tis tool on Windows 7 agit cick on Wyse USB F imeare Tool exe and select Fun as admnutratoc Ute of Wyse USE Ferre Tool mpl that you have read and agreed tothe Loeree Gack on the irk below to meite Whe end user oonan aaeomerit m oes 2 Click Next to open the Select an Option dialog box Converting Wyse Z Class to ThinOS Figure3 Configuration options Connect a USB key te fis computer and continue Select tha action fat you wart to pedom G Carli Be USE ley te Copy P or lo Update Push leere C Reghcate an seedy contigured USE key containing fme 36 other USE key e i eme 3 Select the Configure the USB key to Copy Pull or to Update Push firmware option and t
13. replicate duplicate the configured USB key containing the firmware you want to push for simultaneous usage on target devices by users in several locations at the same time For full Wyse USB Firmware Tool details see Users Guide Wyse USB Firmware Tool 1 19 Converting Wyse Z Class to ThinOS 7 Step 4 Use the Configured USB Key to Install Firmware on Each Thin Client In this step you will boot each thin client you want to convert from the configured USB key so that the USB key will push the contents from the USB key onto the target device NOTE BIOS selection movement and exit instructions are displayed in the BIOS window Be sure the client is shut down and disconnected from any network Insert the configured USB key into a thin client USB 2 0 port Power on the thin client and during boot press and hold the Delete key Enter the password Fireport this is case sensitive and press Enter Select the Advanced tab Using the down arrow key select the Boot from USB option and press Enter Select the Enabled option and press Enter Select the Boot tab O ON Oo oa F WO I Select the USB HDD option displaying your USB key vendor name and move it to the Boot Priority Order 1 position by using the key 10 Press the F10 key to save exit and reboot the client from the configured USB key When booting a target device from the configured USB key containing the contents to be pushed to a target device
14. you will be prompted to continue with the push process to continue type y and press Enter Once the push process is complete you must reboot press Enter and remove the USB key CAUTION DO NOT interrupt the installation conversion process All process requirements are done automatically Some screens may display for several seconds during the process 1 After a target device completes the installation conversion process and displays the ThinOS desktop continue with Step 5 Verifying Thin Client Operation TIP You can use the configured USB key to push the firmware onto as many target devices as you want repeat Step 4 Use the Configured USB Key to Install Firmware on Each Thin Client Step 5 Verifying Thin Client Operation After the thin client displays the ThinOS desktop you can verify the System Version and that your general system information is correct Classic Desktop Click System Information in the Desktop Menu e Wyse Zero Desktop Click the System Information icon on the Wyse Zero Toolbar 1 On the General tab of the System Information window verify the following e System Version is 8 0 037 2 After verification close the System Information window Chapter 2 Step 6 Update the BIOS on Each Converted Thin Client In this step you will use the USB Firmware Tool to update the BIOS of each thin client to BIOS version 3 0D To do this you must repeat the following steps on a separate second USB k
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