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Planar Systems UR8450-LX

1. I 12 31 312 7 Y Note This view is shown as if looking from above the top of the pedestal 14 64 14 64 14 64 371 9 371 9 371 9 q 800 f ds 8 00 E E a 8X 215 5 HOLES o l o o CABLE ACCESS Note This view is shown as if looking at the bottom of the pedestal Planar UltraRes User Manual 97 Optional Pedestal Mount Single and Double Sided Optional Pedestal Mount Single and Double Sided m 5 26 6 37 1 133 6 161 8 FLUSH OR 1 18 118 ep pa 1 18 k 30 1 30 1 30 gt MIN MIN REAR TRIM SHEET SINGLE PEDESTAL ONLY a 87 80 2230 2 ie an UNIT s REMOVABLE HOLE PLUG eje FOR CABLE ROUTE 2X REMOVABLE TRIM BOTH SIDES FOR TIE DOWN AND eee nce CABLE ACCESS PEDESTAL Sa Single sided pedestal with display installed on one side Double sided pedestal with display installed on each side 98 Planar UltraRes User Manual Optional Pedestal Mount Double Sided in Service Position Optional Pedestal Mount Double Sided in Service Position The following drawing shows what the UltraRes display looks like when in service mode on a double sided pedestal aan Planar UltraRes User Manual 99 Optional Pedestal Mount Double Sided in Service Position 100 Planar UltraRes User Manual UltraRes LED Codes Trouble
2. PLANAR ENTER Planar UltraRes User Manual Connections Selecting Individual Inputs Using the UltraRes Control Software On the Source tab select the input that is connected to the UltraRes display For example if this UltraRes input is connected to HDMI 2 select the HDMI 2 radio button in the Input Source section on the left File Tools Help Connection Power Status Connected Status On ErrorCode None Update PowerOn Power Of Source Settings Display Blank Screen Info Error Log Input Source Multiple Input Setup DisplayPort 1 Input 1 Input 3 DisplayPort2 9 Based on Input Source e 9 Based on Input Source e DisplayPort 1 O DisplayPort3 O HDMI 1 HDMI 3 C DisplayPort4 Current HDMI Current HDMI3 DisplayPort3 Input 2 9 Based on InputSource O DisplayPort2 DisplayPort 4 HDMI 2 HDMI4 Current HDMI2 Current HDMI 4 D Single Input 9 Multiple Inputs Status Connected Serial COM55 Planar UltraRes User Manual 37 Connections 38 Planar UltraRes User Manual nstalling the UltraRes ontrol Software The UltraRes Control software is used as your primary tool for display setup Use the following instructions to install the UltraRes Control software 1 Save the UltraRes Control msi program to your computer s hard drive 2 Double click the msi file to open the installer program Pl
3. 4X M8X15 MOUNT HOLES 90 23 62 SERVICE PANEL LOCK SCREW USE PH2 SERVICE PANEL CAPTIVE SCREWS Planar UltraRes User Manual Display Dimensions Rear View Rear View Wall Mount Hangers and Service Panel Locations LANDSCAPE WALL MOUNT HANGERS PORTRAIT WALL MOUNT HANGERS SERVICE PANEL KEEP PERFORATED AREAS CLEAR FOR AIRFLOW Planar UltraRes User Manual 91 Landscape Wall Mounts Front and Bottom Views Landscape Wall Mounts Front and Bottom Views 75 54 1918 7 2X PANEL HANGER i i DISPLAY OUTLINE 4 75 Laer 120 7 Te e J 1 1 20 27 3148 14 90 378 4 43 73 1110 7 35 84 910 4 Ne KICKSTAND PANEL LOCK SCREWS PANEL LOCK SCREWS PANEL I O AC INLET KICKSTAND SUPPORT BRACKET Note Shown from the bottom of the panel 92 Planar UltraRes User Manual Sides Views Landscape Wall Mounts Landscape Wall Mounts Sides Views Ss o MW GG x SOS SOS Sama AS NL qos on with kickstand supporting display Installed position Planar UltraRes User Manual Portrait Wall Mounts Front View Portrait Wall Mounts Front View
4. Installing device driver software X Click here for status 12 45 PM 3 If the USB driver installation is successful you will see a message similar to the example below You are now done with the USB driver installation process Your device is ready to use X Device driver software installed successfully L 73 11 12 AM Planar UltraRes User Manual Installing USB Drivers sing the UltraRes ontrol Software When you first open the UltraRes Control software you will see a window similar to the following Notice that until you connect the inputs to the display the Status at the top of the window will show Disconnected File Tools Help Connection Status Disconnected Source Settings Display Blank Screen Info Error Log Input Source Multiple Input Setup 2 DisplayPort 1 Input 1 z Input 3 E DisplayPort2 2 Based on Input Source 2 o Based on InputSource DisplayPort 3 DisplayPort4 HDMI 1 HDMI 2 Input 2 Input 4 9 Based on InputSource Y 2 Basedon InputSource OQ DisplayPort 2 DisplayPort 4 HDMI 2 HDMI 4 Input Mode Current DisplayPort4 E urren i single Input Current DisplayPort2 pay DisplayPort 1 DisplayPort 3 HDMI 1 HDMI 3 Current DisplayPort1 Current DisplayPort3 HDMI 3 HDMI 4 2 Multiple Inputs Status Disconnected 1 Connect from the PC on which the software is installed to the UltraRes display using a USB connection 2 Click t
5. 43 73 2X PANEL HANGER 1110 7 DISPLAY OUTLINE pS T i 1 y g3 E E E 1 1 918 8 30 81 782 4 67 65 1718 4 1918 7 SERVICE KICKSTAND PANEL LOCK SCREWS PANEL LOCK SCREWS KICKSTAND SUPPORT BRACKET Note Shown from the bottom of the panel Planar UltraRes User Manual 94 Portrait Wall Mounts Sides Views Sides Views Portrait Wall Mounts z gt oas go Saez IFF OLE DE 9 5 vice position with kickstand supporting display Ser Installed position Planar UltraRes User Manual Optional Pedestal Mount Front View Optional Pedestal Mount Front View 43 73 2X PANEL HANGER 1110 7 J gt EN E l C ae 25 4 TYP DISPLAY OUTLINE SERVICE KICKSTAND 2X PANEL LOCK CUPS 2 11 19 26 53 6 235 3 Note This view shows the pedestal without the display mounted on it 96 Planar UltraRes User Manual Optional Pedestal Mount Top and Bottom Views Optional Pedestal Mount Top and Bottom Views 49 97 1269 3
6. HDMI2 Reboot E O DisplayPort3 HDMI 3 Fri 15 Mar 2013 16 00 07 PDT DisplayPort 4 HDMI 4 Multiple Input Imput 1 Based on Input Source DisplayPort 1 HDMI 1 Input 2 Based on Input Source DisplayPort 2 Hom 2 Input 3 Based on Input Source o DisplayPort 3 HDMI 3 Input 4 Based on Input Source DisplayPort 4 HDMI 4 62 Planar UltraRes User Manual Remote Monitoring Advanced Setup Remote Monitoring Advanced Setup The Advanced Setup page allows you to perform many of the same tasks that you can on the UltraRes Control software program This includes selecting the power mode that works best for your display either low power or fast startup You can also select many display settings such as backlight intensity frame delay color space definitions and RGB settings Planar UltraRes PLANAR Advanced Setup Thu 21 Mar 2013 09 31 30 POT Power Settings El auto off Enable Low Power mode is the minimum power options and network connection wil be lost upon power off Fast Startup mode maintains power to core components of the system and will maintain network connection as well as a minimum startup time Low Power Fast Startup Auto Power Off Timer 1 60 minutes 3 Set Display Settings Backlight 1 15 11 Set Frame Delay Top 0 2 0 Set Frame Delay Bottom 0 2 0 Set Color Space O auto REC601 REC709 RGB PC RGE Video EDID Type O ak preferred 1080p Preferred Y Local Dimming Enabl
7. 1 1 FPGA 3 Version 1 1 FPGA 4 Version 1 1 Serial Number AAABB Remote Monitoring Display Control The Display Control page contains three sub pages Power On Off Source Setup and Advanced Setup These are described in the following pages Planar Power On Off Source Setup Advanced Setup Admin Settings Network Setup Date and Time Access Control Software Setup it Wed 20 Mar 2013 17 02 44 PDT 60 UltraRes Display Control Power On Off Interactively control display power and schedule automatic power on and off Source Setup Configure input source s Advanced Setup Configure advanced option s Planar UltraRes User Manual PLANAR nS m m Remote Monitoring Display Control Remote Monitoring Power On Off Power On Off buttons control the LED power not the AC power You cannot control AC power through Planar UltraRes Remote Monitoring This section has four options for which you can schedule an automatic power on off The options are No automatic power on off Same daily schedule e Same Monday Friday schedule and weekends off e Each day has its own schedule You can only select one of the schedule types Note The default is No automatic power on off Planar UltraRes PLANAR Unit Status Display Control Power On Off Power On Off Source Setup Power On On J of Advanced Setup e Admin Set
8. 5 E E i 6 Picture Accessory Kit The following items are included in the accessory kit Part AC power cord IR sensor Double sided tape USB drive Passive USB cable Remote control Description Number P Included Power cord 1 Used to receive signals from 1 the remote control Used to help in mounting 2 the IR sensor module Contains the User Manual 1 and setup software Used to set up display 1 software Used to power the display 1 on off select multiple or single inputs Note Batteries are included but not installed Planar UltraRes User Manual Unpacking and Checking Accessories Picture PLANAR Unpacking and Checking Accessories 20 Planar UltraRes User Manual LCD Installation Before installation keep the following points in mind e These displays are heavy Make sure that you have adequate studs to support the weight of each display if installing on a wall The UltraRes must be installed on a flat surface e If you ordered the optional wall mounts use the supplied UltraRes mounting template for the center point of the display as well as for top and bottom bracket installation The wall mounts for a landscape and portrait installation look very similar The process to install them is almost exactly the same The only difference is the way in which you use the wall mount template This will be pointed out in the relevant step Planar UltraRes User Manual
9. At 3000 meters or below the maximum ambient operating temperature for the LCD module cannot be above 40 C nor below the minimum ambient operating temperature of 0 C If one of these conditions exists it is up to the installer to ensure that module placement is changed thermal shielding is provided and or additional ventilation is provided to keep the display within its nominal operating parameters Cooling Requirements For optimal performance active cooling by the installer should be planned for when the ambient temperature anywhere in the wall is predicted to be above the specified ambient temperature for the display Planar UltraRes User Manual Basic Concept of Planar UltraRes Display Basic Concept of Planar UltraRes Display The Planar UltraRes display uses four separate outputs that feed into the 84 display as one image You can use any combination of HDMI DisplayPort or DVI There are two main modes of operation for the UltraRes Display e Single 4K inputs E 24 25 30Hz Four headed input 4K 60Hz Using four separate outputs provides the Ultra HD resolution needed for superior image quality In the following example each number represents an output All four quadrants outputs are fed into the 84 display and turned into one ultra high resolution image Planar UltraRes User Manual 7 Using the Remote Control Using the Remote Control The UltraRes remote control can be used for a variety of func
10. STB R W No 0 Low Power 1 Fast Startup Status STA No 0 Standby 1 Powering Up 2 On 3 Powering Down 4 Error System Reset SYS N A N A No Action will be performed on any setting value Test Video TST R W Top Frame Delay FDT R W No Planar UltraRes User Manual 79 SNMP Monitoring SNMP Monitoring The current settings and status of UltraRes units can be remotely monitored using SNMP Simple Network Management Protocol if the SNMP option is enabled through the web browser settings The MIB Management Information Base used for all Planar display products is available by electronic distribution in the file PLANAR DISPLAY MIB txt The table below shows the objects that can be monitored all Planar SNMP objects are read only and no traps are used The default read only community string for all Planar SNMP objects is public Once the PLANAR DISPLAY MIB is loaded in your SNMP manager you can walk all the available objects from the top level object PlanarSystems 1 3 6 1 4 1 19125 or its sub object PlanarDisplayProduct 1 80 Most object values are integer type except where noted Generally for integer types the value 1 is returned if there is any internal system or communication error and normal return values are zero or positive integers Object Name Description Value plnrModel Model name string UltraRes
11. distribuidor y pida informaci n sobre el m todo de disposici n adecuado Portugu s E Elimina o de equipamentos el ctricos e electr nicos usados aplic vel na Uni o Europeia e noutros pa ses europeus com programas pr prios de recolha destes equipamentos Este simbolo colocado no produto ou na respectiva embalagem indica que o produto n o deve ser tratado como lixo dom stico aquando da sua elimina o Em vez disso deve ser entregue num ponto de recolha de eq uipamentos el ctricos e electr nicos para posterior reciclagem Ao garantir a correcta elimina o deste produto estar a evitar consequ ncias poten cialmente negativas tanto para o ambiente como para a sa de humana A reciclagem de materiais ajuda a preservar os recursos naturais Este simbolo apenas v lido na Uni o Europeia Se quiser eliminar este produto contacte as enti dades locais ou o seu fornecedor para ficar a saber qual o m todo de elimina o correcto Svenska E Avfall av f rbrukad elektrisk och elektronisk utrustning Tillampbart i hela Europeiska unionen och andra europeiska l nder med separata samlingsprogram Den har symbolen som finns pa din product eller pa dess forpackning pavisar att produkten inte ska behandlas som hushallsavfall nar du vill sl nga bort den Ist llet ska den l mnas ver till en l mplig uppsamlings punkt f r tervinning av elektriska och elektroniska utrustningar Genom att tillf rs kra att den h
12. 21 Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Caution For whatever structure is used to mount the display be sure that it is sufficiently engineered to handle the weight of the display Also be sure to purchase the correct hardware needed to support the display mounted to that structure 1 Find the center point of the display on the wall where you intend to install it 2 Drawa short about 1 horizontal line and then a vertical line to match the edge of the display 22 Planar UltraRes User Manual Installing an UltraRes Display on a Wall Center notch alignment 3 Use the provided template to determine the center points of the wall mounts The V notches are labeled L for a landscape display or P for a portrait display Use the appropriate V notch to align with the horizontal line drawn in the previous step Planar UltraRes User Manual 23 Installing an UltraRes Display on a Wall 4 Inthe hole marked Top on the template mark the center of the hole on the wall Note If you are installing a landscape display and the template is too long you can break the template at the notch labeled P 5 Letthe template hang vertically so it is plumb as the bottom hole in the template determines where the bottom mount will be installed 6 Screw the appropriate hardware into the bottom hole of the template that correspon
13. 3 0x06F903FC HDMI 2 1785 6 0x06F906F9 DisplayPort 2 1785 7 0x06F907F8 off 1785 9 0x06F909F6 HDMI3 1785 10 0x06F90AF5 DisplayPort 3 1785 11 Ox06F90BF4 Single Input 1785 13 0x06F90DF2 HMDI 4 1785 14 0x06F90EF1 DisplayPort 4 1785 15 0x06F90FFO Multiple Inputs 1785 17 0x06F911EE Menu 1785 21 0x06F915EA Previous 1785 22 0x06F916E9 Enter 1785 23 0x06F917E8 Up 1785 26 0x06F91AE5 Left 1785 29 0x06F91DE2 Right 1785 31 0x06F91FEO Down 1785 24 0x06F918E7 Planar UltraRes User Manual 83 Using Discrete IR Codes 84 Planar UltraRes User Manual ecifications LCD Module Specifications Specification Dimensions Width Height Diagonal overall Depth without mount Depth with mount Weight LCD only Landscape mounts Portrait mounts Orientation Rear clearance required Aspect ratio LED life Minimum half brightness Typical half brightness LCD Optical Specifications Specification Screen brightness UltraRes Display in lbs mm kg USD 1918 7mm 43 7 1110 7mm 87 28 2217mm 3 05 77 5mm 3 17 80 5mm 180lbs 82kg 32lbs 14 5kg 20lbs 9kg Landscape LX MX or Portrait MX version only None if using Planar s mount system 16 9 landscape 9 16 portrait 30 000 50 000 Maximum Minimum UR8450 3D 336 cd m UR8450 LX 280 cd m UR8450 MX 400 cd m Sequential contrast local dimming enabled UR8450 3D 1100 1 UR8450 LX 1100 1 UR8450 MX 1000 1 Sequential contrast local dimming d
14. 43 Setting UP SOUl CSS esemes cana deed eens aes ened ER ara 45 Auto Power Off MIME ona EEE Rd Ea dea 46 Standby NCU NU pa a a ed da E a a a Da dia Siad 46 Changing Backlight Intensity asas asespssenirspasans ces ada ads nina Usa DEDO add CEA dead ada 47 Turning Local Dimming On or Off 0 c cece cece cence enn eee een ene ene eee eeeneeeenenes 47 Changing Frame Delay essa pinipaedopaso nba ass go nan Res ai ss aussi re 47 Us co 48 Efror COUGS rise cee ee 51 Network Settings sisi ii A dead tee aoe PA a 53 DHCP Network Setup is s dsc anders xeaben pp AR Va A 53 Static IP Network Setups irc aii FG E FS O 55 Planar UltraRes Remote Monitoring Software 0 ccc cece cece cence tence erre 59 Remote Monitoring HOME qeria ars ii DU GR EEEE 59 Remote Monitoring Unit Status es snes areia ad Rd er iras 60 Remote Monitoring Display Control 0 cece cece cece nee cren rra 60 Remote Monitoring Power On Off 0 cece cece cece ene ee nen eee teen rr 61 Remote Monitoring Source Setups asa riot AA A A da do FAY 62 Remote Monitoring Advanced Setup cece cece cence cence cence ence eee nee enenenennenes 63 Remote Monitoring Admin Setup 0 cece cece e cence cence ence rr 63 Planar UltraRes User Manual Table of Contents Remote Monitoring Network Setup 0 cece cece cence eee nro arar 64 Remote Monitoring Date and TimMe ccc cece cence een nro 66 Remote Monitoring
15. File menu bar and then Upgrade Firmware Power Status On ErrorCode None Power On Power Off Blank Screen Info ErrorLog Backlight Local Dimming 9 On Y 6 Oo Top Half Frame Delay e Bottom Half Frame Delay o Status Connected Serial COM55 48 Planar UltraRes User Manual Upgrading Firmware 2 A file called 4K xml will be part of the release package Navigate to this section and click Open to begin the upgrade process x Search Release gt Computer OSDisk C dev PSoC gt 4K gt trunk gt Release Us Open GO Organize New folder ev fi e Favorites Name Date modified Type Si EE Desktop 4Kxmi 10 22 2012 3 07 PM XML Document J Downloads Maltaxml 8 8 2012 9 56 AM XML Document Recent Places 3 amp Vailxmi 6 14 2012 8 44 AM XML Document 3 Libraries Documents 2 Music 5 Pictures Subversion Videos dk Computer Be OSDisk C File name Note The upgrade can be initiated from ON or standby mode Planar UltraRes User Manual 49 Upgrading Firmware 3 The upgrade process will take about 40 minutes Be sure you are prepared for this amount of time before you initiate the upgrade process File Tools Help onnection Power tatus Connected Status Firmware Upgrade ErrorCode None ect Update ower C Power Off Source S
16. For example ESTSEDT M3 2 0 M11 1 0 is correct for U S Eastern time zone as of 2007 Specify local time zone You may enter spaces for convenience but they are ignored in the input The instructions above are not exhaustive Any valid value for Linux TZ environment variable is correct PST 8PDT 7 M3 2 0 M11 1 0 Set time zone 1 Set the date and time manually in the box under the Manual Date and Time section The date format is very exact Fill in the current date and time using exactly the format shown on the page Click Set date and time 2 If you want to have the server periodically check the time from a network source fill in the NTP server name or address and poll interval in the Date and Time Server section Click Apply new date and time server settings Note If you don t have a preferred NTP server then pool ntp org is a good choice for most installations 3 Carefully read the instructions in the Local Time Zone section Fill in the text box and click Set time zone Note The start and end of daylight saving time default to the first Sunday of April and the last Sunday of October As of 2007 U S locales that observe daylight saving time must enter start and end dates in this section For example EST5EDT M3 2 0 M11 1 0 is correct for U S Eastern time zone as of 2007 66 Planar UltraRes User Manual Remote Monitoring Network Setup Remote Monitoring Access Control The Access Control page allows you to set parameter
17. It can have one of two formats Integer value Any positive or negative number example 100 e String value Any string surrounded by double quotes example This is a string CR is the ASCII carriage return key 0x0D Planar UltraRes User Manual 75 RS232 Command Response Examples RS232 Command Response Examples The following section gives examples of commands and their responses Example Command Response Example Command Response Example Command Response Example Command Response Example Command Response Power query when unit is powered on PWR CR 0 PWR 1 CR Set power to O off PWR 0 CR 0 PWR 0 CR Increment brightness from 24 to 25 BRT CR 0 BRT 25 CR Invalid command code 222 0 CR 1 222 0 CR Invalid parameter string instead of int CON Some string CR 9 CON Some string CR 76 Planar UltraRes User Manual Supported UltraRes RS232 Commands Supported UltraRes RS232 Commands The following section lists the commands that are currently support on the UltraRes display Command Read Min Max i Settin A String Notes 9 Code Write Value Value 9 Auto Power Off Enable APE R W 0 1 No 0 Off 1 On Auto Power Off Timer APT R W 1 60 No Value is in minutes Backlight BKL R W 1 15 No Blank Screen Blue BSB R W 0 255 No Blank Scree
18. Multiple Inputs e Use the UltraRes Remote Monitoring software See Planar UltraRes Remote Monitoring Software on page 59 Planar UltraRes User Manual 9 Powering On Off Planar UltraRes Displays Planar UltraRes in Standby Mode If you are unsure about whether or not the display is on but in standby mode look for the small Standby LED If it is off you will not see the LED If it is on but in Standby mode you will see a red LED As the display starts the LED blinks until it is on Once it is on the LED turns off a Insert IR sensor cord into the IR input on the bottom of the display 10 Planar UltraRes User Manual Input Setup Input Setup You can set up your Planar UltraRes display using multiple or single inputs Both are explained below You can select multiple or single input mode using the remote control the UltraRes Control tool or by using RS232 commands For more information see Setting Up UltraRes Using Multiple Inputs on page 32 and Setting Up UltraRes Using Single Inputs on page 35 Used to receive signals from RS232 connector the remote control Used to connect to the Used to send serial commands to the Remote Monitoring software display Also used for diagnostic purposes Supported Formats for Multiple Inputs The following formats are supported for multiple inputs e 4x DisplayPort or HDMI DVI 1080p 24 50 60Hz e PC with DisplayPort or HDMI DVI or mix of both e External video proces
19. checked on the Access Control page of the UltraRes Control software Notice the following in the example below The IP address is 10 15 0 64 e Port 57 is selected e 285057523F290D in the Send box is hex for PWR Note Most UDP terminal programs won t automatically send the CR at the end of the command so the hex command is used to do this manually r amp Hercules SETUP utility by HW group com UDP Setup Serial TCP Client TCP Server UDP TestMode About Received data UDP UDP socket created vn 0 PWR 1 10 15 0 64 4023 Server settings Server ecl Sent data Redirectto TCP Serve PWR Redirectto TCP Clie UDP broadcast File name No file Load file e Send 285057523F290D Y HE Send HL serous wwu HW group com Hercules SETUP atility Planar UltraRes User Manual 81 Using Discrete IR Codes Using Discrete IR Codes The UltraRes display accepts commands in the form of IR signals that conform to the NEC protocol Each UltraRes remote control has an NEC control code associated with it You can use these codes to program a third party universal remote control to work with the UltraRes These third party products usually come with a computer software application for this purpose For more information consult the documentation provided with the remote control IR Command Protocol The IR control codes have the following characteristics
20. is Temporary Image Retention Temporary image retention TIR can occur when a static image is displayed continuously for extended periods of time An electrical charge differential may build up between the electrodes of the liquid crystal which causes a negative color video image color inverted and brightness inverted version of the previous image to be retained when a new image is displayed This behavior is true for any LCD device from any LCD manufacturer TIR is not covered under warranty See standard warranty terms and conditions for details Here are some guidelines to help you avoid TIR e Use the LCD module to show a screen saver moving images or still pictures that change regularly When using high contrast images reposition the images frequently Turn off the Planar UltraRes when it is not in use Caution For optimal performance we suggest turning off the LED power on the Planar UltraRes for four hours per day Planar UltraRes User Manual 5 Recommended Usage Normal Use Thermal Guidelines Normal use of the LCD module is defined as operating in the open air to prevent heat buildup and without direct or indirect heat sources such as lighting fixtures heating ducts or direct sunlight that can cause the modules to experience high operating temperatures If the LCD module will be installed in a recessed area with an LCD surround or enclosure ensure adequate openings are applied for proper air flow and ventilation
21. locate the so 3 Click the Load Software button to load tl ware image file that you wish to load re image file to load oftware The load process can take a few minutes depending on the speed of your network It is very important that once the load process begins it is not interrupted If you have difficulty see the user manual for more instructions Reset to Factory Default Clicking the button below resets ALL settings to the factory default This includes network settings date and time etc as well as settings like scheduled power on off and other setup options Click here to reset softwere options to factory default E Reset ALL to Factory Default Product ID Link ou can change the link at the top center of every web page to point to any web page you choose To return to the default setting just delete any custom setting here Product ID Link http www planar com Click here to modify the product ID link Change Product ID Link Advanced Settings In normal operatio emote Monitori display for source status and to as well as to check configu Selecting this option disables activi eries on a regular basis to monitor each responding to RS232 commands ch as power supply status ity generated by this background polling NOTE This is for diagnostic use only This setting is NOT saved Selecting this option disables all alerts Disable polling for alert conditions Change Advanc
22. ls 13 Plan Your Installation lt 2 essa spas A Sica nd atenda sas 13 Supported Graphics Cars variar fc Id A dna 14 Setting Up AMD Graphics Cards For 3D Content 0c c cece eee e cessa 15 Setting Up NVIDIA Graphics Cards 0 cece ccc eee seen 16 Recommended RCS ccccue es erwin caupcehenseredterean ees pce d pas e 16 Unpacking and Checking Accessories 6 cece cece cce rrenan araras 17 LOD Module BOX sc i6siscccsedeniodisteeieciiebecaseelecictasssedeiensdtaciediatecisedeads 17 Accessory RI pao AAA AAA ada 19 LCD Installation 23 02 2050sic0sdicvadeesidesiedeiodstnde id 21 Installing an UltraRes Display on a Wall cece cece cce renan 22 Using the Kickstand Bracket cece eee cece eee e tence enn een ence erre rrenan area 29 Planar UltraRes User Manual i Table of Contents CONNOR 30 Connecting AG POWER aspas Rida UR RA ES LCD Ud O nda 30 Connecting the Wired IR Module cc cece cece cece een e crono 30 Connecting SOUNCES lt ceccdssccnaetetecde st ara aid di a Ui ada a adas da 31 Setting Up UltraRes Using Multiple Inputs cece cece cece eee nent nen en eens 32 Setting Up UltraRes Using Single Inputs cece cece cece enn eee ence ene eee eeneas 35 Installing the UltraRes Control Software 0 ccc ccc cece cece cence eee errar 39 Installing USE DAVES psp caia E AAA ARAS 42 Using the UltraRes Control Software ccc ccc ccc cence nen eee crer
23. na opakowaniu z produktem oznacza e tego produktu nie mo na wyrzuca razem z odpadkami domowymi Nale y go przekaza do punktu zbi rki w celu poddania recyklingowi podzespo w elektrycznych i elektronicznych Usuni cie tego produktu w prawid owy spos b pomo e w zabezpieczeniu przed negaty wnym wp ywem odpad w na rodowisko i zdrowie ludzi powodowanym przez niew a ciwe usuwanie produktu Przetwarzanie materia w pomaga w zachowaniu zasob w naturalnych Ten symbol obowi zuje wy cznie w krajach Unii Europejskiej Informacje dotycz ce prawid owej metody usuni cia tego produktu mo na uzyska u w adz lokalnych lub u dostawcy Suomi E Vanhojen s hk ja elektroniikkalaitteiden h vitt minen Soveltuva kaik kialla Euroopan unionin alueella sek muissa Euroopan maissa joilla on erilliset ker ysohjelmat Jos tuotteessa tai sen pakkauksessa on t m symboli sit ei pid h vitett ess k sitell tavallisena kotitalousj tteen vaan se kuuluu toimit taa s hk ja elektroniikkalaitteiden kierr tyspisteeseen Varmistamalla ett t m tuote h vitet n asiaankuuluvalla tavalla autat est m n mah dollisia ymp rist lle ja ihmisille koituvia negatiivisia seuraamuksia joita sen v r nlainen h vitt minen voi aiheuttaa Materiaalien kierr tt minen auttaa s ilytt m n luonnonvaroja T m symboli on voimassa ainoastaan Euroopan unionin alueella Jos haluat h vitt t m n tuo
24. ping 10 15 0 72 Pinging 10 15 0 72 with 32 bytes of data bytes 32 time 2ms TTL 64 bytes 32 time 1ms TTL 64 bytes 32 time 1ms TTL 64 bytes 32 time 1ms TTL 64 LA Ari Received 4 Lost O 0 loss times in milli seconds Minimum Ims Maximum 2ms Average Ims Note If you cannot confirm a connection check with your Network Administrator for more information 54 Planar UltraRes User Manual Static IP Network Setup Static IP Network Setup If DHCP is unsuccessful the Remote Monitoring Ethernet interface defaults to a static IP address of 192 168 12 12 24 1 The PC must be configured to an IP address on the 192 168 12 network We recommend 192 168 12 100 2 Assuming the operating system is Windows 7 you can follow these instructions to configure the PC network interface 3 Onthe PC select Start Control Panel and choose the View by dropdown in the top right corner of the window Choose large icons or small icons Y E Control Panel All Control Panel ltems Adjust your computer s settings Y Action Center EM Color Management Default Programs E Display a Fonts BB Intel R Graphics and Media EB Keyboard e Lenovo s System Health and Diagno amp E Network and Sharing Center LE Phone and Modem Q QuickTime 1 RemoteApp and Desktop Connections amp Speech Recognition i Troubleshooting Windows Firewall Planar UltraRes User Manual E Administrative Tools ix Conf
25. r produkten tervinns p ett riktigt s tt hj lper du till med att f rhindra m jliga negative konsekvenser f r milj n och m nsklig h lsa Det kan annars orsakas p grund av ol mplig sophantering av den h r produkten tervinning av material kommer att hj lpa till att bevara naturtillg ngar Den h r symbolen r endast giltig inom den Europeiska unionen Om du vill sl nga bort den h r produkten ska du kontakta lokala myndigheter eller terf rs ljar och fr ga efter l mplig avfallsmetod European Union Disposal Information Fran ais E Mise au rebut des quipements lectriques et lectroniques usag s Valable dans l ensemble de l Union Europ enne ainsi que dans les pays europ ens disposant de programmes distincts de collecte des d chets Ce symbole appliqu sur votre produit ou sur son emballage indique que ce produit ne doit pas tre trait comme un d chet m nager lorsque vous voulez le mettre au rebut II doit au contraire tre remis un site de collecte agr pour le recyclage des quipements lectriques et lectroniques En veillant ce que ce produit soit mis au rebut de fa on ad quate vous contribuerez pr venir les cons quences potentiellement n gatives sur l environnement et sur la sant humaine qui risqueraient de se produire en cas de mise au rebut inappropri e de ce produit Le recyclage des mat riaux contribuera galement conomiser les res sources naturelles Ce s
26. top clearance is provided This can be reduced if the LCD is actively cooled e Ventilation and cooling requirements Although the rear cover of the display is perforated and provides better airflow than other displays it is still important that you consider room cooling and ventilation Planar UltraRes User Manual 13 Supported Graphics Cards Supported Graphics Cards UltraRes supports a variety of graphics cards from leading manufacturers such as Nvidia and AMD In general you should be looking for graphics cards that have the following features e Can output 3840 x 2160 at 24 Hz or 30 Hz over a single DisplayPort or HDMI connection e Four output graphics cards that can output synchronized genlocked 1920 x 1080 outputs at up to 60 Hz Each program will have application specific 3D settings that must be set up Consult the specific graphics card user manual for more information e Cards that support Planar s support timings as listed in the following section Compatible Video Sources on page 87 Caution Before you purchase a graphics card for your source contact your Sales Representative to get the most current information on Planar s compatibility with leading graphics cards The following professional grade graphics cards support 3D capabilities AMD FirePro W7000 W8000 W9000 e NVIDIA Quadro K5000 14 Planar UltraRes User Manual Supported Graphics Cards Setting Up AMD Graphics Cards For 3D Content Not
27. with RS232 commands Plus you can send inquiries to the displays and find out the current settings and values RS232 connections are made with standard straight through cables Connecting the RS232 Cable The RS232 cable will connect to a PC or control system depending on your setup ie eee AAA AAA 0 0 0 6 0 0 8 9 A 8 6 0 0 0 0 Pot Setting Up Multiple Inputs Using RS232 Commands You can also set up multiple inputs using RS232 commands As is typical with using RS232 commands you can pull up a basic program such as Tera Term to send commands Below is a short example W COM8 19200baud Tera Term VT 55 ss EE File Edit Setup Control Window Help Cins B gt a A s m rs I N v pu Ms 3 flo w I N kg lt B3MI4 1 gt B 72 Planar UltraRes User Manual RS232 Communication Setting Up Single Inputs Using RS232 Commands You can set up single inputs using RS232 commands As is typical with using RS232 commands you can pull up a basic program such as Tera Term to send commands Below is a short example E COM8 19200baud Tera Term VT Cins 5 gt lt O INS 5 gt Planar UltraRes User Manual 73 RS232 Commands RS232 Commands The RS232 connection must use the following settings e 19200 baud rate e 8 data bits e 1 stop bit No parity bit No HW RTS CTS or SW XON XOFF flow control RS232 Command Format Commands se
28. 2 R N A N A Yes Version Information FPGA 3 IF3 R N A N A Yes Version Information FPGA 4 IF4 R N A N A Yes Version Input Mode INM RAW 0 2 No 0 Single Input 2 Multiple Inputs Input Source INS R W 0 15 No 0 DisplayPort 1 1 DisplayPort 2 2 DisplayPort 3 3 DisplayPort 4 4 HDMI 1 5 HDMI 2 6 HDMI 3 7 HDMI4 Information Pixel Clock IPC R N A N A Yes Information Signal ISF R N A N A Yes Format Information Serial ISN R N A N A Yes Number Information ITS R N A N A No Value returned is in Celsius Temperature Sensor IP Address IPA R N A N A Yes Local Dimming LDM R W 0 1 No 0 Off 1 On Model Name MDL R N A N A Yes Multiple Input 1 MI R W 0 2 No 0 Auto 1 DisplayPort 1 2 HDMI1 Multiple Input 2 MI2 R W 0 2 No 0 Auto 1 DisplayPort 2 2 HDMI 2 Multiple Input 3 MI3 R W 0 2 No O Auto 1 DisplayPort 3 2 HDMI 3 Multiple Input 4 MI4 R W 0 2 No 0 Auto 1 DisplayPort 4 2 HDMI 4 78 Planar UltraRes User Manual Supported UltraRes RS232 Commands Setting Command Code Read Write Min Value Max Value String Notes Power PWR R W No 0 Off 1 On Remote Key KEY 92 No 1 On 2 Off 3 Menu 4 Enter 5 Up 6 Down 7 Left 8 Right 19 HDMI 1 20 HDMI 2 21 HDMI3 22 HDMI4 85 DisplayPort 1 87 DisplayPort 2 88 DisplayPort 3 89 DisplayPort 4 90 Single Input 91 Multiple Inputs 92 Previous Standby Mode
29. Access Control 0 cece cece cence nen e nora 67 Remote Monitoring Software Setup Upgrading Network Firmware oooooo 68 Remote Monitoring REDOOt cece cence eee nen eee eee eee ene nee n eet eenennes 69 External Control ss doiios corintio dario 71 RS232 Communication ocooooooocorccnnnrr rr 72 Connecting the RS232 Cable ci q Ra cede 72 Setting Up Multiple Inputs Using RS232 Commands 0 cece ete etee tence eenenas 72 Setting Up Single Inputs Using RS232 Commands ccc cence eee ccoo 73 RS232 COMMARAS ssa nd sda eden dada Dad ape ad E DO DR Sa DU SA 74 R5232 Command Formal asa ssa pads pista disso iii Dei sda sade dra tad 74 R5232 Response Formal scsensaesios dado nan A ve pee AAA 75 RS232 Command Response Examples ccc ec eee cicero 76 Supported UltraRes RS232 COMMANAS cece cece iscas 77 SNMP MONItOrING seusiticatacino riera 80 Sending RS232 Commands Via UDP 0 A RA AAA 81 Using Discrete IR Codes aiii a Ea Sd aber o ad 82 IR Command Protocol casaca eia ada ANA 82 Supported UltraRes IR Commands ccc cece cece tence nee cence teen e ete n een ennee 83 SPREMICA OA rara ARA ae 85 Signal Compatibility sscssniashs brasas rior 87 UltraRes DIMENSIONS coria ii 89 Display Dimensions Front Side and Top Views 0 0 cece cece cence eee corro 89 Display Dimensions Rear VieW cece ccc cee e cence cence eee eee ee eee eneeeteeneneeeenees 90
30. Corp planar net Domain network Public network Connections Local Area Connection Unidentified network Access type No Internet access Change your networking settings Set up a new connection or network Set up a wireless broadband dial up ad hoc or VPN connection or set up a router or access point Connectto a network Connect or reconnect to a wireless wired dial up or VPN network connection Choose homegroup and sharing options Access files and printers located on other network computers or change sharing settings See also E Troubleshoot problems HomeGroup Diagnose and repair network problems or get troubleshooting information Internet Options Windows Firewall 5 Click Change adapter settings in the left side pane 6 Right click on the local area connection that corresponds to the network interface that is connected to the UltraRes and then select Properties ea Oe bobea 7 E Control Panel Network and internet Network Connections gt v 49 Search Network Connections pl A Sa ee Organize v Disable this network device Diagnose this connection Rename this connection View status of this connection gt a E e Local Area Connection jm Local Area Connection 2 Local Area Connection 4 Wireless Network Connection Unidentified netwo Disable Network cable unplugged planar net I pil s VPN Adapter x A EasyTether Network Adapter ai 11b g n Wireless LAN Mini PCI
31. E Diagnose By Bridge Connections Create Shortcut Delete Y Rename Properties 56 Planar UltraRes User Manual Static IP Network Setup 7 Select Internet Protocol Version 4 TCP IPv4 and then click the Properties button Connect using amp Intel R 82577LM Gigabit Network Connection AN S This connection uses the following items OK Client for Microsoft Networks E Deterministic Network Enhancer E QoS Packet Scheduler M File and Printer Sharing for Microsoft Networks Intemet Protocol Version 6 TCP IPv6 PS intemet Protocol Version 4 TCP IPv4 Link Layer Topology Discovery Mapper 1 0 Driver Link Layer Topology Discovery Responder es Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Planar UltraRes User Manual 57 Static IP Network Setup 58 8 Select the Use the following IP address radio button and then enter 192 168 12 100 for the IP address 255 255 255 0 for the Subnet mask and 192 168 12 1 for the Default gateway Click OK to dismiss the IPv4 Properties window Then click Close to dismiss the Local Area Connection Properties window Internet Protocol Version 4 TCP IPv4 Propertie o 258 General Alternate Configuration If this computer is used on more than one network enter the alternate IP settings below Automatic private I
32. P address O User configured IP address 192 168 12 100 Subnet mask 23 205 205 Default gateway 192 168 12 1 Preferred DNS server Alternate DNS server Preferred WINS server Alternate WINS server v Validate settings if changed upon exit n 9 To confirm the connection open a Windows command prompt and enter ping 192 168 12 12 as shown below E EM Administrator C Windows sy C gt ping 192 168 12 12 Pinging 192 168 12 12 with 32 bytes of data Reply from 192 168 12 12 bytes 32 time 2ms TTL 64 Reply from 192 168 12 12 bytes 32 time lt ims TTL 64 Reply from 192 168 12 12 bytes 32 time lt ims TTL 64 Reply from 192 168 12 12 bytes 32 time lt ims TTL 64 Ping statistics for 192 168 12 12 Packets Sent 4 Received 4 Lost z loss Approximate round trip times in milli seconds Minimum ms Maximum 2ms Average Bms Planar UltraRes User Manual Remote Monitoring Home Planar UltraRes Remote Monitoring Software Planar UltraRes Remote Monitoring is a software tool that displays information about the display via a web browser It is used primarily for monitoring reporting and some control for example manually powering the displays on and off Remote Monitoring Home Launch a web browser If you are using DHCP enter in the IP address shown on the Info tab of UltraRes Control If you are not using DHCP enter http 192 168 12 12 in the
33. Planar UltraRes User Manual PLANAR M Copyright 6 Jun 2013 by Planar Systems Inc All rights reserved Contents of this publication may not be reproduced in any form without permission of Planar Systems Inc Trademark Credits Windows is a trademark of Microsoft Corp Planar s Big Picture is a trademark of Planar Systems Inc All other names are trademarks or registered trademarks of their respective companies Disclaimer The information contained in this document is subject to change without notice Planar Systems Inc makes no warranty of any kind with regard to this material While every precaution has been taken in the preparation of this manual the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Warranty and Service Plans Planar warranty and service plans will help you maximize your investment by providing great support display uptime and performance optimization From post sale technical support to a full suite of depot services our services are performed by trained Planar employees When you purchase a Planar product you get more than a display you get the service and support you need to maximize your investment To find the latest warranty and service information regarding your Planar product please visit http www planarcontrolroom com support RoHS Compliance S
34. R Where and Y indicate the start and end of the command data If these characters are present the display processor shall assume that valid display data is present in the command string If these characters are not present in the command the display processor shall assume the data is not valid display data and ignore it u indicates the response code This is only used by followers responding to a valid display command received For any response code other than 0 the follower shall echo back the command received rather than filling in the fields listed below The following response codes can be used 0 Command successfully processed 1 Unknown command code 2 Invalid operator 3 Destination parameter not supported 4 Setting not available 5 Setting value not available 6 Setting value not supported 7 String too long 8 Command not supported in standby mode 9 Invalid parameter 10 Error processing command 11 Password not entered www indicates the command code sent by the follower This field is case insensitive i e PWR pwr and PwR should all be treated as PWR x is the destination parameter This is an optional parameter that indicates which memory the response is referencing This parameter is reserved and shall not be used at this time z is the new value for set increment decrement commands or the current value for get commands for this parameter
35. Rear View Wall Mount Hangers and Service Panel Locations ooooooocmcomommmm 91 Landscape Wall Mounts Front and Bottom VieWS 0 ccc cece cece nec e tenet nent enennees 92 Landscape Wall Mounts Sides Views 0 0 0 0 ccc e cece cence cence ene eee err rare 93 Portrait Wall Mounts Front View cssse passes Vs eye UE sd a tee eeds 94 Planar UltraRes User Manual iii Table of Contents Portrait Wall Mounts Sides VIEWS ss A ghee ees 95 Optional Pedestal Mount Front View cece ccc cence nee ccoo e eee eee en ten een tenons 96 Optional Pedestal Mount Top and Bottom VieWS 6 ccc ccc c cece eet e nee teen nee ennees 97 Optional Pedestal Mount Single and Double Sided ccc cece cence ssa 98 Optional Pedestal Mount Double Sided in Service Position oooooooooocorccrccnco noo 99 Troubleshooting During Installation ooooooococccccccocrncnco corro 101 UltraRes LED COGS pass essas e ouster ccnp en RS sp pi Si ga Sd 101 Error Codes in the UltraRes Control Software 0 cece cece cece cence screen errar 102 Symptoms Possible Causes and Solutions cece cece cece cence ence errar rrenan 104 Symptom Can t Get PC to Output 4K 24 30HZ 2 eee ee nr 104 Symptom Can t Get PC to Output 4K O 60HZ 2 ccc cnet nee eens 105 Symptom My Scheduled Network Power On Off Settings Aren t Working 106 Symptom IR Isn t Working Propellss ccs
36. Res User Manual Connections Connecting Sources The graphics card that you install on your main PC will determine what outputs will be plugged into the Planar UltraRes display For example some graphics cards have two HDMI outputs and two DisplayPort outputs Any combination of these outputs is fine Below is a visual example of how a basic connection might look In the example below using four input channels on a computer you would use one connector for each input on the I O panel on the UltraRes display as shown below ee NPUT 1 INPUT 4 e q E I D As an example you could use the following Input 1 HDMI 1 Input 2 DisplayPort 2 Input 3 DisplayPort 3 Input 4 HDMI 4 Note You cannot plug into two ports on the same input channel For example you can t plug into HDMI 1 and DisplayPort 1 in Input 1 as shown above You can only connect to one input for each input channel Planar UltraRes User Manual 31 Connections Setting Up UltraRes Using Multiple Inputs In order to set up the UltraRes using multiple inputs you must have a computer that contains four video outputs All four outputs will then be connected to the UltraRes display The following formats are supported for multiple inputs 4x DisplayPort or HDMI DVI 1080p 24 50 60Hz e PC with DisplayPort or HDMI DVI or mix of both e External processors 4x DisplayPort or HDMI DVI 960 x 2160 60Hz e Needs a PC with a special graphics
37. Servicing is required when any of the Planar UltraRes products have been damaged in any way such as the AC power cord or plug is damaged liquid has been spilled or objects have fallen into a product the products have been exposed to rain or moisture do not operate normally or have been dropped Keep the packing material in case the equipment should ever need to be shipped Wall mounts must be secure The wall must be strong enough to hold the UltraRes display mounts and cables Planar UltraRes User Manual 16 Slight pressure on the LCD will cause distortion of the image Heavier pressure will cause permanent damage Planar UltraRes configurations should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts Caution The front polarizer is soft and subject to scratches from sharp objects 17 The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen Take care when handling items near the screen Planar UltraRes User Manual English E Disposal of old Electrical amp Electronic Equipment Applicable throughout the European Union and other European countries with separate collection programs This symbol found on your product or on its packaging indicates that this product should not be treated as household waste when you wish to dispose of it Instead it should be handed over to an applicable colle
38. Supplies 1 and 2 Failure AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supplies 1 and 2 Failure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supplies 1 and 2 Failure AC Daina Pir lent Mait n Error Code Meaning Display Behavior and Solution AC Power Supply 1 One of the two AC power supplies The backlight will be dimmed to a Failure is not working properly maximum setting of 10 which is AC Power Supply 2 necessary in order to reduce power Failure consumption Solution Replace the failing power supply AC Power Supplies 1 and 2 Failure Both power supplies are not working The issue could be either the AC power supplies or the standby power board Solution First check the AC power status cable to make sure it s connected Solution If you have checked the connections and both power supplies are still not working we recommend replacing the entire power tray 102 Planar UltraRes User Manual Error Codes in the UltraRes Control Software Error Code Meaning Display Behavior and Solution DC Power Supply One of the DC DC converters on The display will not start up if this Failure the main board of the display has occurs failed Solution The main board needs to be replaced FPGA Initiali
39. _ DisplayPort 1 _ DisplayPort2 DisplayPort 3 DisplayPort4 HDMI 1 gt HDMI2 J HDMI3 HDMI 4 DisplayPort 1 HDMI 1 cum GD Input 2 C Based on Input Source DisplayPort2 HDMI2 E Input Mode Single Input 9 Multiple Inputs e Input 3 DisplayPort 3 HDMI 3 ED Input 4 C Based on Input Source 9 DisplayPont4 O HDMI4 CD o e Status Connected Serial COM55 i 34 Planar UltraRes User Manual Connections Setting Up UltraRes Using Single Inputs Instead of having one central device into which you can connect and define your source inputs single source setup requires connecting from a single headed source to the display For example connecting one input directly from a Blu ray player into the 84 display The example below uses the following e PC with 4K O 24 25 30HZ output e 4K Blu ray player The following formats are supported for single inputs e 1x DisplayPort or HDMI 4K 24 25 30Hz e PC with DisplayPort 1 1a or 1 2 output 4K Blu ray player There are two preferred ways in which you can select individual inputs They are described on the following pages Planar UltraRes User Manual 35 Connections 36 Selecting Individual Inputs Using the Remote Control The UltraRes remote control has individual inputs that can be selected For example if this UltraRes input is connected to HDMI 2 press the HDMI 2 button on the remote control
40. address bar For either web address entered you should see a page similar to the following Planar UltraRes PL AR F Unit Status Display Control Remote Monitoring Home Source Setup Use the menu at left to select Remote Monitoring functions Thu 06 Jun 2013 22 32 13 UTC Planar UltraRes User Manual 59 Remote Monitoring Unit Status Remote Monitoring Unit Status The Unit Status page shows a list of the different system settings for the display including power signal format and which sources are connected with which inputs It also shows all current firmware information the display ID and the serial number of the specific display Planar UltraRes PLANAR E Unit Status Display Control Unit Status Power On Off Source Setup Display Status Advanced Setup Admin Settings Display Power On Status On Network Setup Backlight 11 Date and Time Signal Format No Signal Access Control Input Mode Multiple Input Source HDMI 1 Software Setup Multiple Input 1 HDMI Reboot Thu 21 Mar 2013 09 24 27 PDT Multiple Input 2 HDMI Multiple Input 3 DisplayPort Multiple Input 4 HDMI Color Space RGB Video Pixel Clock NA Local Dimming Enabled Standby Mode Fast Startup Auto Power Off Disabled Temperature 49 Display ID Model URS450 Firmware Version 1 0 Boot Version 1 0 FPGA 1 Version 1 1 FPGA 2 Version
41. an UltraRes Display on a Wall 15 On the bottom wall mount there is locking hardware in the lower corners of the mount Push the hardware up and finger tighten the captive screws on the bottom to secure the display to the wall 28 Planar UltraRes User Manual Installing an UltraRes Display on a Wall Using the Kickstand Bracket The kickstand bracket is used for service mode without having to remove the display from the wall Use the following instructions to put the display in service mode 1 Loosen the captive locking screws on both sides of the bottom mount 2 Pull the display out and then swing out the kickstand to hold it in place The kickstand will nest into the kickstand bracket notch MU SS SS Service position with kickstand supporting display Y SS Planar UltraRes User Manual 29 Connections Connections In order to get your UltraRes display up and running you need to make three main connections AC power the wired IR module and your sources Connecting AC Power Using the supplied AC power cord connect one end to a grounded outlet and the other to the AC power input next to the I O panel the bottom of the UltraRes display Connecting the Wired IR Module In order for the remote control to work you need to connect the wired IR module to the display also on the bottom of the I O panel Then place the IR receiver in the desired place on or near the display 30 Planar Ultra
42. anar UltraRes Control o ES Welcome to the Planar UltraRes Control Setup Wizard PLANAR The installer will guide you through the steps required to install Planar UltraRes Control on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Planar UltraRes User Manual 39 40 3 Click Next to continue Select Installation Folder PLANAR The installer will install Planar UltraRes Control to the following folder To install in this folder click Next To install to a different folder enter it below or click Browse Folder C Program Files Planar UltraR es Control Browse Disk Cost Install Planar UltraRes Control for yourself or for anyone who uses this computer O Everyone 8 Just me Cancel 4 Ifyou want to save the UltraRes Control files to a different location click the Browse button and save to the folder of your choice 5 If you want to see how much space is on your hard drive click the Disk Cost button to review storage capacity 6 Doone of the following If you want other users to have access to the UltraRes Control software select the Everyone radio button If you want to be the only user who can access the UltraRes Con
43. as cote cui I wouk bhe to we the foBowang 30 settings pate Gaghey Hew OC stata Set us dot aude Gobel Setra Progen Seton ated a LS b dtan D L Select a program to astma Set up sterevcao JO AS emadeivenes exe pogen ass Aee a ven corpatitdty mth queer deo Y Dew erty mog ams found on ta computer Ads vdeo color settings 2 Specty the tingi for de program Apt vdeo mage tir raso Pense sera ven system topology Marar re enteres tare Use gobs setting une the 3D applicator creed co MS Saclay pres GPU cce ston Use godai setting sup e depley perto ange ECC sta Oper rendering GU Une Gobel setting Ate eeiect Pose management mode Use Gobel setting PATOLA arer contada Stereo Daplay mode Moruental mtertaced stereo display Stereo Grable On Seres Smtp eyes Use Guba setting 097 Threaded aptrureton Use goba setting Auto Trote hero Use gudai seting 1097 vertical sp Une giobal petting Uae the 2D appicston Desopaon Thus istbes contara af of fe JD estres you cam achat on pus MITA PU bed gaha card shan rr Pe ected program ton step L fou can Cange tw seting of s estro ware fe dropdown abor pende Pe festre we TOA Ane Kea A Afferent 3D setting for a meofe appicator or prog am 1 Right click on the desktop and select NVIDIA Control Panel 2 Under 3D Settings select Manage 3D Settings 3 Select the Program Settings tab 4 Insection 1 select the program for which its 3D capabilities will be used If the program is not listed clic
44. card setup e 2x DisplayPort or HDMI 1920 x 2160 60Hz e Needs a PC with a special graphics card setup Note When using 2x 1920 x 2160 60Hz the connections must be Input 1 and Input 3 or Input 2 and Input 4 For example using 1920 x 2160 60Hz on Input 1 and Input 3 is allowed but using 1920 x 2160 60Hz on Input 1 and Input 2 is not allowed 32 Planar UltraRes User Manual Connections Using UltraRes Control Software to Set Up Multiple Inputs If you use the UltraRes Control software to set up multiple sources there are three different settings per input channel Before continuing make sure you have selected the Multiple Inputs radio button in the lower left corner Based on Input Source This default option automatically selects the same type of input as the current Input Source setting For example if you have four HDMI input sources this feature should detect that your sources are connected to HDMI 1 4 e Select Individual Inputs The example below shows the circled inputs that were selected individually File Tools Connection Status Connected Help Power Error Code Disconnect Update Input Source gt DisplayPort 1 Multiple Input Setup Input 1 DisplayPort 2 Based on Input Source DisplayPort 3 DisplayPort 1 o HDMI 1 Current Input 2 Based on Input Source DisplayPort 4 o DisplayPort 2 gt HDMI 2 Current DisplayPort 2 Input Mode Single Input 9 Multiple Input
45. cecetussdesea cadaveuletawacseavluedadatendavnc 106 Accessing Planar s Technical Support Website 0 ccc cece nee e screens 107 Downloading Additional Documentation and Firmware cece cece eect nent nee es 107 Downloading Utility Software 0 ccc cece cence cen ence correr 107 Regulatory Information 0 ccc cece cece nec nent nen n eee e eee e seen een eneeeneees 109 iv Planar UltraRes User Manual Introduction Planar UltraRes 4K professional display is a family of 84 Ultra HD displays that produce resolution and picture quality not before seen in large format LCD displays There are three different offerings the UR8450 LX UR8450 MX and the UR8450 3D Designed specifically for resolution rich commercial applications Planar UltraRes displays offer the image quality connectivity industrial design and configuration options required in leading control rooms collaboration rooms and digital branding installations Some of the features of the UltraRes display are e Ultra HD 3840 x 2160 resolution 120Hz vertical refresh e Outstanding picture quality 4x pixel density of a comparably sized Full HD display Slim design with Planar Profile Mounting System about 3 deep when mounted Supports range of 4K sources and timings Energy saving features include LEDs lt 0 5 watt standby mode and auto off signal detection Caution This manual is intended for use by qualified s
46. ction point for the recycling of electrical and electronic equipment By ensuring this product is disposed of correctly you will help prevent potential negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product The recycling of materials will help to conserve natural resources This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the cor rect method of disposal Espa ol E Deshecho de equipos el ctricos y electr nicos aplicable a la Uni n Euro pea y a otros pa ses europeos con programas de reciclaje independientes La presencia de este s mbolo en el propio producto o en su material de embalaje indica que no se debe tratar como residuo dom stico cuando desee deshacerse de l En su lugar debe entregarlo en el punto limpio correspondiente de reciclaje de equipos el ctricos y electr nicos Ase gur ndose de que este producto se desecha de forma correcta ayudar a evitar posibles consecuencias negativas para la conservaci n del medioambiente y la salud humana consecuencias que podr an darse si se deshace del producto de forma inadecuada El reciclado de materiales ayuda a conservar los recursos naturales Este s mbolo solamente es v lido en la Uni n Europea Si desea deshacerse de este producto p ngase en contacto con las autoridades locales o con su
47. ds with your display orientation 7 Remove each screw and the template 24 Planar UltraRes User Manual Installing an UltraRes Display on a Wall 8 Line up the middle hole of the top wall mount with the screw hole drilled from the template Note This picture shows mounts for a landscape installation 9 Tighten the screw into the mount 10 Use a level to make sure the mount is level 11 Then install additional screws as needed Note Screws installed near the mount hooks provide the best support 12 Install the center screw in the bottom mount and repeat steps 10 11 for any additional screws that you want to install Note that there are open mount channels on the brackets So you can install the screws wherever necessary along those channels Planar UltraRes User Manual 25 26 Installing an UltraRes Display on a Wall 13 Install the kickstand bracket to the back of the display using four M4 x 8 Panhead screws 572 4072 00 REV 01 Landscape holes for kickstand bracket installation Portrait kickstand installed on display Planar UltraRes User Manual Installing an UltraRes Display on a Wall 14 Using three strong people carefully hang the back of the display onto the top wall mount bracket using the square brackets on the back of the display Caution Be sure these are securely hung as the top of the wall mount will hold most of the weight of the display Planar UltraRes User Manual 27 Installing
48. e Click here to reset to factory default settings Reset to factory settings Blank Screen Red 0 255 255 Set Green 0 255 0 Set Blue 0 255 0 Set Remote Monitoring Admin Setup The Admin Setup page contains four sub pages Network Setup Date and Time Access Control and Software Setup These are described in the following pages Planar Unit Status Display Control Power On Off UltraRes PLANAR LS Admin Settings Source Setup Advanced Setup Admin Settings Network Setup Date and Time Access Control Software Setup Network Setup Specify network settings such as DHCP vs static IP address assignment and specify server names or addresses for email and time services Date and Time Manually set date and time optionally specify a network time server set timezone Reboot Fri 15 Mar 2013 16 06 58 POT Access Control Enable or disable network and serial console access Software Update Load software updates reset to factory settings m Planar UltraRes User Manual 63 Remote Monitoring Network Setup Remote Monitoring Network Setup This page allows you to configure network settings and whether or not you use DHCP For more information about setting up DHCP see DHCP Network Setup on page 53 Planar UltraRes PLANAR Display Control Network Setup Power On Off Source Setup Hostname and Domain Name Advanced Setup Admin Settings Netwo
49. e If you do not plan to display 3D content you can skip this section Catalyst Pro Control Center Preferences sz B lt AMD FirePro Settings gt Pinned d Configure settings for your AMD FirePro graphics card gt Presets AMD FirePro e Quad Buffer Stereo 3D Application Profiles AMD FirePro Settings Auto Stereo Horizontal Interleaved v Y Enable Quad Buffer Stereo Synch i mea a ynchronization This option is used in conjunction with auto stereo display devices for horizontally interleaved stereo image pairs gt HydraVision Desktop Management Common Display Tasks My Digital Flat Panels gt Video gt Audio Enable 10 bit pixel format support Ceor gesrr gt Information Es Cies aa 1 Right click on the desktop and select Catalyst Control Center 2 Select AMD FirePro then select 3D Application Settings 3 Check the Enable Quad Buffer Stereo box 4 Select Auto Stereo Horizontal Interleaved from the selection box 5 Click Apply 6 Open the 3D application and perform application specific 3D setup Planar UltraRes User Manual 15 Recommended PCs Setting Up NVIDIA Graphics Cards Ele fia Desktop JD Settings Help o O 6 eta Teh D inng Adve mage GA h ree You can change the gobal 30 serga ard create cremas or spect progama The ovemdes mi be used amaia each me te pected ayers me arched Oer Change ressor Apt cat
50. e Each code consists of the following A leader pulse a modulated pulse of 9 ms followed by a non modulated pulse of 4 5 ms 16 address bits The default address is 1784 Ox06F9 binary 00000110 11111001 16 data bits eight 8 bits for the command followed by the logical inverse of the command An end pulse a modulated pulse of 0 56 ms similar to the modulated pulse in the 0 and 1 bits The end of the modulated pulse constitutes the end of the data transmission The carrier frequency is 38 kHz with the modulated pulses having a 33 duty cycle Commands are sent at a maximum rate of 9 Hz For example below is the NEC control code for the ON button of the UltraRes remote control assuming the default address is used Hex 06 F9 01 FE Binary 00000110 11111001 00000001 11111110 Command Logical Function AddressByte1 Address Byte 2 Command Inverse The following example shows the pulse train for this command o A TN Leader Pulse Address Byte 1 Address Byte 2 Command Byte Command Byte logical inverse End Pulse 9 ms 45ms 000001 1 01 1 1 1 1 001 00000001 1 1 1 1 1 1 1 0 pat 13 5 ms gt lt 27 ms gt q 27 ms gt 82 Planar UltraRes User Manual Using Discrete IR Codes Supported UltraRes IR Commands oda Address Data NEC Data From Remote On 1785 1 0x06F901FE HDMI 1 1785 2 0x06F902FD DisplayPort 1 1785
51. ed Settings 1 Click Choose File to locate the latest UltraRes software that you downloaded from Planar s website Note Make sure the software is downloaded to a local drive 2 Click Load Software to load the new software This process can take a few minutes depending on the speed of your network It is very important that you do not interrupt the load process once it begins 3 If you want to reset ALL settings to the factory default click Reset ALL to Factory Default This includes network settings date and time etc as well as display settings Caution Using this option will reset all of your configurations and reboot the remote monitor Because this includes network settings be aware that the UltraRes Remote Monitoring software may not configure to the same network address after the system reboots 68 Planar UltraRes User Manual Remote Monitoring Reboot 4 When you click Reset ALL to Factory Default you receive the Confirm Factory Reset page Click OK Reset to Factory Defaults and Reboot if you are sure you want to reset ALL settings to the factory default 5 The top of each page shows the Planar logo which is a link to http www planar com You can change this link to refer to any URL that you find useful by typing it into the Product ID Link box 6 To make this link live click Change Product ID Link 7 In normal operations Remote Monitoring polls the displays at a rate of one per second to look for use
52. ervice persons and end users with experience installing LCD displays Planar UltraRes User Manual Important Safety Instructions 1 2 10 11 12 13 14 15 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use any of the Planar UltraRes products near water Clean the LCD screens with an LCD screen cleaner or LCD wipes Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety When the provided plug does not fit into your outlet consult an electrician for the replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from any of the Planar UltraRes products Only use the attachments accessories specified by the manufacturer Unplug all Planar UltraRes displays during lightning storms or when unused for long periods of time You must follow all National Electrical Code regulations In addition be aware of local codes and ordinances when installing your system Refer all servicing to qualified service personnel
53. ess time to power up If you intend to continually use networking capabilities select this option 46 Planar UltraRes User Manual Changing Backlight Intensity Changing Backlight Intensity To change the brightness of the display use the Backlight slider on the Display tab If you want a brighter display move the slider towards a higher number If you want to conserve power and increase backlight life move the slider towards a lower number File Tools Help Connection Power Status Connected Status On ErrorCode None Disconnect Update Power On Power Of Source Settings Display Blank Screen info Error Log Backlight Local Dimming 15 E 9 On 1 of Top Half Frame Delay 0 4 Bottom Half Frame Delay Status Connected A Serial COM55 Turning Local Dimming On or Off Local Dimming allows the LED edge lighting to dynamically adjust based on the source content Turning this feature on shows darker black levels which in turn has a higher contrast ratio Changing Frame Delay With some quadrant sources the top and bottom halves of display can show frame tearing at a delay of one frame per second If you see frame tearing use the Top Half Frame Display and Bottom Half Frame Delay sliders to compensate Planar UltraRes User Manual 47 Upgrading Firmware Upgrading Firmware Upgrading firmware can only be done through the UltraRes Control software using a USB connection 1 Select the
54. ettings Display Blank Screen Info Error Log Backlight Local Dimming me 2 On Upgrading FPGA 1 1 of 1 Downloading 12 Status Connected Serial COM55 Firmware Upgrade Mode 4 Theupgrade process status bar will show where you are in the upgrade process as it proceeds 5 When the upgrade is complete you will see a message box similar to the following example E Firmware Upgrade Succeded O Upgrade complete Cycle AC power on display 50 Planar UltraRes User Manual Error Codes Error Codes To see the last 50 errors that have occurred select the Error Log tab in the UltraRes Control software as shown below For a complete list of the error codes see Error Codes in the UltraRes Control Software on page 102 File Tools Help Connection Power Status Connected Status On ErrorCode None PowerOn Power Of Error Code AC Power Supply 1 Failure AC Power Supplies 1 and 2 Failure AC Power Supply 2 Failure lac Power Supply 1 Failure lac Power Supply 2 Failure lac Power Supply 1 Failure lac Power Supply 2 Failure lac Power Supplies 1 and 2 Failure lac Power Supply 1 Failure o lac Power Supply 2 Failure lac Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supplies 1 and 2 Failure MOD dr Baan Oe UN Status Connected Serial COM55 Planar UltraRes User Manual Error Codes 52 Planar UltraRes User Man
55. he Connect button to start the connection process Planar UltraRes User Manual 43 Installing USB Drivers 3 The tool will then attempt to auto detect any inputs that are already connected One of the following will occur e If an input is detected the following window appears with information already filled in p a New Connection Serial Y Auto Detect Serial number ID Port Name Baud Rate Parity Data Bits Stop Bits Handshake e If no input is auto detected you will see a window similar to the following Notice all fields are grayed out and cannot be changed No serial ports detected 44 Planar UltraRes User Manual Setting Up Sources 4 Ifthe connection is successful the Status at the top of the window will show Connected Note that all tabs are now accessible and can now be changed if needed Connection Power Status Connected Status On Eror Code None Disconnect Update PowerOn Poweron Source Settings Display Blank Screen info Error Log Input Source Multiple Input Setup DisplayPon 1 Input 1 Input 3 DisplayPort2 Q Based on Input Source e Q Based on Input Source DisplayPort3 DisplayPort 1 DisplayPort3 DisplayPort 4 HOMI 1 HDMI 3 Curent DisplayPort 1 Curent DisplayPort3 HDMI 1 HDMI 2 Input2 Input4 HDMI3 O Based on Input Source e O Based on Input Source HDMI4 DisplayPort 2 DisplayPort4 J HOMI2 J HDMI 4 In
56. huishoudelijk afval als u het wilt wegwerpen U moet het afgeven bij een specifiek verzamelpunt voor de recyclage van elektrische en elektronische apparatuur Door te garan deren dat u dit product op de correcte manier wegwerpt helpt u potenti le negatieve gevolgen voor het milieu en de menselijke gezondheid die zouden kunnen worden veroorzaakt door een onrechtmatig wegwerpen van het product te voorkomen De recyclage van materialen helpt het behoud van natuurlijke bronnen Dit symbool is alleen geldig in de Europese Unie Als u dit product wenst weg te gooien dient u contact op te nemen met uw lokale instanties voor details over de gepaste methode voor afvalverwijdering Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recovery and recycling EEE complies with Directive Regulation on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recovery and recycling EEE complies with Directive Regulation on the Restriction of the Use of Certain Hazardous Substances in Electrical and Elect
57. ideo sources 87 conformity information 109 connecting AC power 30 IR sensor 30 RS232 cable 72 sources 31 UltraRes Control software 45 controlling display via Remote Monitoring 60 cooling requirements 13 D date changing in Remote Monitoring 66 DHCP network setup 53 dimensions 89 display front and side 89 display rear 90 LCD module 85 pedestal mount 96 display basics 7 dimensions front and side 89 rear 90 installing 21 disposal information 4 drawings 89 E equipment list 13 error codes in UltraRes Control software 51 102 european union disposal information 4 Planar UltraRes User Manual F fast startup power 46 firmware upgrading 48 frame delay changing 47 frame tearing fixing 47 H humidity 86 input setup 11 inputs supported formats 11 installation before you build 21 of display on a wall 22 of LCD 21 of video wall 13 planning 13 space requirements 13 UltraRes Control software 39 USB drivers for UltraRes Control 42 introduction 1 IR codes using 82 IR commands for UltraRes 83 protocol 82 IR sensor connecting 30 K kickstand bracket for LCD mounts 18 using 29 Index L landscape wall mounts front view 92 side views 93 LCD installation 21 mounts 17 optical specifications 85 wipes 13 LCD module 17 color gamut 86 contents in box 17 dimensions 85 operating temperature 86 orientation 85 screen brightness 85
58. iguration Manager we Desktop Gadgets O Ease of Access Center Getting Started a Internet Options O Lenovo Airbag Protection Location and Other Sensors Notification Area Icons Y Power Options Recovery 3 Run Advertised Programs O sync Center a User Accounts ER Windows Mobility Center ES AutoPlay a Credential Manager Eh Device Manager Flash Player 4 HomeGroup a iSeries Access for Windows Lenovo Update and Drivers a Mail MM Performance Information and Tools E Program Download Monitor 9 Region and Language SmartAudio El System BA Windows CardSpace dE Windows Update y 4 Search Control Pane Vb Backup and Restore 5 Date and Time A Devices and Printers Folder Options amp Indexing Options S Java 9 Lenovo s Power Controls Mouse EM Personalization l Programs and Features M Remote Control amp Sound td Taskbar and Start Menu Md Windows Defender 55 Static IP Network Setup 4 Open Network and Sharing Center GO E gt Control Panel gt All Control Panel tems gt Network and Sharing Center 89 Search ControPanel p Control Panel Home View your basic network information and set up connections Manage wireless networks wy a tod See full map A e 31206 BVT Multiple networks Change advanced sharing This computer id View your active networks Connect or disconnect Access type Internet Connections i Wireless Network Connection Planar
59. ility The UltraRes display supports the following video modes Compatible Video Sources Signal Compatibility Multiple Input Compatibility q a E v E Signal Type Resolution Frame Rate Hz gt JHESE r T A Q PC 960 x 2160 60 1920 x 2160 60 HDTV 1080p 24 Y v v 1080p 25 Y ly P Y 1080p 30 Z V 7 1080p 50 ZW T A 1080p 60 Y v v UHDTV 3840 x 2160 24 3840x 2160 25 Y Y 3840 x 2160 30 Planar UltraRes User Manual Signal Type Resolution Frame Rate Hz Line Rate kHz Pixel Rate MHz PC 960 x 2160 60 135 000 148 500 1920 x 2160 60 135 000 297 000 HDTV 1080p 24 27 000 74 250 1080p 25 28 125 74 250 1080p 30 33 750 74 250 1080p 50 56 250 148 500 1080p 60 67 500 148 500 UHDTV 3840 x 2160 24 54 000 297 000 3840 x 2160 25 56 250 297 000 3840 x 2160 30 67 500 297 000 87 Signal Compatibility 88 Planar UltraRes User Manual UltraRes Dimensions Display Dimensions Front Side and Top Views 3 05 75 54 a 77 4 1918 7 1 89 48 0 p ea MRE 42 6 1081 Planar UltraRes User Manual 89 Display Dimensions Rear View Display Dimensions Rear View 600 0 11 81 __ 300 0 O o O 1 7 87 200 0 15 75 g g 400 0 o O
60. isabled UR8450 3D 1100 1 UR8450 LX 1100 1 UR8450 MX 1100 1 Uniformity 70 Planar UltraRes User Manual Typical 420 cd m 350 cd m 500 cd m 1600 1 1600 1 1400 1 1600 1 1600 1 1400 1 85 LCD Optical Specifications Continued Specification Viewing Angle 2D content 3D content left right 3D content up down Color gamut Red x y Green x y Blue x y White x y Native color temperature Number of colors Native resolution Environmental Specifications Specification Maximum Temperature operating 40 C 104 F non operating 60 C 140 F Altitude barometric pressure 3000m Humidity operating 85 R H non operating 90 R H Low line voltage range High line voltage range Line frequency range Acoustic Noise Inrush current Power consumption Standby Normal operation 550W 86 Planar UltraRes User Manual Minimum 0 c 32 F 20 C 4 F Maximum Optimal 20 25 C 20 C 10 C 100 120V 200 240V 49 61Hz 60A lt 0 5W 465W typ Minimum Typical 89 in all directions 89 in all directions 26 combined 30 combined 72 NTSC 100 REC709 0 645 0 335 0 300 0 620 0 150 0 060 0 279 0 292 10 000K 1 billion 3840 x 2160 Notes All performance specifications are maintained within this temperature range non condensing non condensing Fanless 550W x 3 42 BTU 1881 BTU hr max 465W x 3 42 BTU 1590 BTU hr typ Signal Compatib
61. k Add and search for the program s exe file 5 Insection 2 use the following settings a Stereo Display mode Horizontal interlaced stereo display b Stereo Enable On 6 Repeat steps 4 and 5 for each 3D enabled application that you wish to use 7 Click Apply 8 Open the 3D application and perform application specific 3D setup Recommended PCs In order to use 4K video it is crucial that you have a high powered PC We also recommend using a single 4K output whenever possible Doing so eliminates the requirement of multi output synchronization 16 Planar UltraRes User Manual Unpacking and Checking Accessories LCD Module Box The following items are included in the LCD module box Part LCD module LCD mounts optional Mounting template Description One per box If ordered this will be inside a separate box inside the LCD box Note If you do not use Planar s mounts you need to ensure the mounts that you purchase can adequately support the display Used to line up where the wall mounts will be installed This is included with Planar s optional LCD mounts Number 1 1 Planar UltraRes User Manual Unpacking and Checking Accessories Picture Unpacking and Checking Accessories Part Description Kickstand Mounts to the display when bracket Planar mounts are purchased M4x8 Used to mount the kickstand Panhead bracket screws 4 Number Planar UltraRes User Manual
62. lled and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Industry Canada ICES 003 This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada Any changes or modifications to the display not expressly approved by Planar could void the user s authority to operate this equipment Other Certifications CISPR 22 Planar UltraRes User Manual 109 110 Planar UltraRes User Manual Index A AC power connecting 30 access control in Remote Monitoring 67 accessories accessory kit contents 19 checking 17 checking and unpacking 17 electronics box contents 17 LCD module box contents 17 admin setup in Remote Monitoring 63 ambient operating temperature 86 aspect ratio landscape 85 portrait 85 auto power off timer 46 avoiding temporary image retention 5 backlight intensity changing 47 barometric pressure 86 baud rate 67 before you begin installing a wall 13 tools equipment list 13 brightness screen 85 C certifications 109 changing backlight intensity 47 changing frame delay 47 cleaning the LCD screen 13 color gamut LCD module 86 communicating via RS232 commands 72 compatible v
63. n Green BSG R W 0 255 No Blank Screen Red BSR R W 0 255 No Color Space CLS R W 0 4 No 0 REC601 1 REC709 2 RGB 3 RGB Video 4 Auto EDID Type EDT R W 0 1 No 0 4K Preferred EDID 1 1080p Preferred EDID Error Code ERR R 0 TBD No 0 None 1 AC Power Supply 1 Failure 2 AC Power Supply 2 Failure 3 AC Power Supplies 1 and 2 Failure 4 AC Power Supply 3 Failure 5 AC Power Supplies 1 and 3 Failure 6 AC Power Supplies 2 and 3 Failure 7 AC Power Supplies 1 2 and 3 Failure 8 AC Power Status Cable Disconnected 9 DC Power Supply Failure 10 FPGA Initialization Failure 11 Calibration EEPROM Failure 12 Overtemp Error Log 1 EL1 R N A N A Yes Response contains 50 hex digits representing the first 25 entries in the error log Error Log 2 EL2 R N A N A Yes Response contains 50 hex digits representing the second 25 entries in the error log Firmware Upgrade FWU W N A N A No Action will be performed on any setting value Information Boot IBV R N A N A Yes Version Information Current ICC R 0 3 No 0 REC601 Color Space 1 REC709 2 RGB 3 RGB Video Planar UltraRes User Manual 77 Supported UltraRes RS232 Commands Command Read Min Max Settin g String Notes g Code Write Value Value g Information Firmware IFV R N A N A Yes Version Information FPGA 1 IF1 R N A N A Yes Version Information FPGA 2 IF
64. ndby Also when then scheduler powers off the system it won t be able to power back on later if Standby Mode is set to Low Power Solution Make sure Standby Mode is set to Fast Startup in the UltraRes Control software See Standby Mode on page 46 for more information Symptom IR Isn t Working Properly Possible Cause The wired IR module may not be fully connected Solution Make sure the IR is fully connected by pressing hard to unsure it is inserted as far as possible Possible Cause The UR8450 wired IR module cable is not being used Solution Make sure that the UR8450 wired IR module cable See Connecting the Wired IR Module on page 30 for more information 106 Planar UltraRes User Manual Accessing Planar s Technical Support Website 1 2 Go to www planarpartners com Once you enter your login and password you can access downloadable utility software new firmware user manuals and service manuals Downloading Additional Documentation and Firmware Some of the other documents for the UltraRes 4K professional display which are or will be available on www planar com Downloading Utility Software 1 2 Go to www planarpartners com Enter your login and password information Navigate to the section that contains software updates and then look for Planar UltraRes From the list of available software click on the tool you need Planar UltraRes User Manual 107 Downloading Utility Sof
65. nt from the initiator to the follower must have the following format www xyz CR Where e and Y indicate the start and end of the command data If these characters are present the display processor shall assume that valid display data is present in the command string If these characters are not present in the command the display processor shall assume the data is not valid display data and ignore it e www indicates the command code This field is case insensitive i e PWR pwr and PwR should all be treated as PWR e x is the destination parameter This is an optional parameter that indicates which memory the command is referencing This parameter is reserved and shall not be used at this time y is the operand which can have one of the following values Get operand e Set operand e Increment operand not supported on UltraRes e Decrement operand not supported on UltraRes e Z is the value to set for this parameter It can have one of two formats e Integer value Any positive or negative number example 100 e String value Any string surrounded by double quotes example This is a string e CR is the ASCII carriage return key 0x0D 74 Planar UltraRes User Manual RS232 Response Format RS232 Response Format Responses sent from the follower to the initiator shall have the following format u www x z C
66. ork settings 1 The Hostname box will display Planar as the default Change this name to something more appropriate for this particular server The hostname is limited to 16 characters alphanumeric dash or underscore only 2 If you want to enter a domain name for server name lookups type it in the Domain name box 3 Dooneofthe following If you will use DHCP go to step 4 If you will not use DHCP go to step 5 64 Planar UltraRes User Manual Remote Monitoring Network Setup 4 Under the DHCP section select the Yes use DHCP radio button a Change the default DHCP timeout ten seconds only if instructed by your network administrator b You do not need to fill in anything under the Static non DHCP Network Settings section However if you do these settings will be used in the event that the DHCP attempts to time out c Goto step 6 5 Under the DHCP section select the No use static settings radio button a Inthe Static non DHCP Network Settings section enter the IP address provided by your Network Administrator b Enter the Network mask DNS server s and Gateway as instructed by the network administrator c Gotostep 6 6 Scroll to the bottom of the page and click Confirm and apply new network settings to receive the Confirm Network Change page 7 Review the settings to make sure they are correct Click OK apply changes now to receive the Applying Network Changes page This shows the network set
67. ower on off 61 rebooting the system 69 Software Setup 68 Unit Status 60 resolution of LCD module 86 RS232 command formats 74 command response examples 76 commands 74 communication 72 connecting the cable 72 response formats 75 sending commands via UDP 81 setting up multiple inputs 72 setting up single inputs 73 supported UltraRes commands 77 S safety information 2 instructions 2 screen brightness 85 service plans ii setting up baud rate 67 inputs 11 multiple inputs 32 72 multiple inputs using UltraRes Control software 33 network in Remote Monitoring 64 single inputs 35 73 single inputs using remote control 36 single inputs using UltraRes Control software 37 software in Remote Monitoring 68 sources via UltraRes Control 45 signal compatibility 87 for UltraRes display 87 single inputs setting up 35 setting up using remote control 36 setting up using UltraRes Control software 37 setting up via RS232 commands 73 supported formats 11 iii Planar UltraRes User Manual sources connecting 31 setting up in UltraRes Control software 45 space requirements for installation 13 specifications environmental 86 LCD module 85 LCD optical 85 mechanical 85 multiple input compatibility 87 signal compatibility 87 standby mode fast startup power 46 low power 46 via UltraRes Control 46 static IP network setup 55 supported formats for multiple inputs 32 T temperature ope
68. play Solution Confirm that you are using a DisplayPort output You can t use a DisplayPort to HDMI adapter to output 4K content Solution Make sure you are using a high speed HDMI cable Standard HDMI cables might work but are not guaranteed Solution Verify that the selected EDID Type radio button in the UltraRes Control software is 4K Preferred If you change the EDID setting you may need to disconnect and reconnect the cable Note You can also change the EDID Type setting on the Advanced Setup page of the Remote Monitoring software Planar UltraRes User Manual Symptoms Possible Causes and Solutions Symptom Can t Get PC to Output 4K 60Hz Solution Change the Input Source setting to one of the other quadrant inputs For example if you are using HDMI 1 4 and the current Input Source is HDMI 1 change it to HDMI 2 Possible Cause The connector overmold is too large which can cause the pins not to contact properly on some cards Solution If using DisplayPort make sure the connector overmold isn t too large cli is Overmold wit in istoo wide specification Planar UltraRes User Manual 105 Symptoms Possible Causes and Solutions Symptom My Scheduled Network Power On Off Settings Aren t Working Possible Cause The Standby Mode setting in the UltraRes Control software may not be set to Fast Startup If the Standby Mode is not set to Fast Startup the LAN module power will be disabled in sta
69. plnrSWPart Part number string for the 010 01412 Remote Monitoring software pInrsN1 Serial number string pinrVersion1 SNMP agent version string pInrVersion2 Firmware version string See RS232 code IFV pInrVersion3 6 FPGA 1 4 version string See RS232 code IF 1 through IF4 pInrDisplayStatus plnrPowerStatus General display status Power status information O Error 1 OK 1 N A 0 Power off or error 1 OK 1 N A pInrDisplayBacklight Backlight value 1 15 See RS232 code BKL pInrDisplayColorSpace User selected color space 0 4 See RS232 code CLS pInrinputSelect User selected input source 0 7 See RS232 code INS pInrinputStatus Input source status O source absent 1 source present pinrTemp1 Internal temperature sensor value pInrinputHResolution Horizontal resolution Pixels pInrinputVResolution Vertical resolution Pixels pInrinputVRefresh Vertical refresh rate Hz x 100 pInrinputPixelClock Dot clock value MHz x 100 Degrees C See RS232 code ITS Planar UltraRes User Manual Sending RS232 Commands Via UDP Sending RS232 Commands Via UDP The UDP port 57 accepts the same command sets as RS232 It is convenient for IP control applications and can be tested with a UDP terminal program such as Hercules Note Ensure that the Enable ASCII command service UDP port 57 box is
70. put Mode Curent DisplayPort2 Current DisplayPort4 Single Input Multiple Inputs Setting Up Sources This information is covered earlier in the manual Please see Setting Up UltraRes Using Multiple Inputs on page 32 and Setting Up UltraRes Using Single Inputs on page 35 for setup information Planar UltraRes User Manual 45 Auto Power Off Timer Auto Power Off Timer If there is no incoming source for a certain amount of time and you want to turn power off automatically use the Auto Power Off Timer slider on the Settings tab and select between 1 60 seconds EB vitrares Control File Tools Help Connection Power Status Connected Status On ErrorCode None Disconnect Update Power On Power Of Source Settings Display Blank Screen Info Error Log Auto Power Off Timer Color Space O Auto REC601 REC709 Auto Power Off Standby Mode RGB PC Enabled Low Power A RGB Video O Disabled Fast Startup EDID Type o Default 1080p Preferred Status Connected Serial COM55 Standby Mode This mode allows you to choose between a low power setting which saves energy or a fast startup mode that keeps the AC power supplies running Each option is described below Low Power Powers off every component and board possible which helps conserve energy In standby mode the low power option only uses 0 5W of power e Fast Startup Keeps AC power supplies running and takes a little l
71. r requests that have been made using the IR remote control and the on screen menus In some situations this polling can have a noticeable performance impact If you want to disable this polling select the Disable polling for alert conditions checkbox When you are finished click Change Advanced Settings Remote Monitoring Reboot Click Reboot now to reboot your system The reboot takes about 90 seconds Planar UltraRes PLANAR Unit Status Reboot System Uptime Confirm Reboot Reboot to revert to previously saved configuration settings or to test newly saved settings Reboot now Planar UltraRes User Manual 69 Remote Monitoring Reboot 70 Planar UltraRes User Manual External Control In addition to using the UltraRes remote control and display there are other methods of controlling the UltraRes externally e Using a serial RS232 link to send ASCII commands and to receive responses to those commands e Using discrete infrared IR codes to program a third party remote control e Using SNMP Simple Network Management Protocol controls using web browser settings Planar UltraRes User Manual 71 RS232 Communication RS232 Communication RS232 control is not necessary for operation but is a convenient way to control displays from a computer at a distance If your installation will not use RS232 control you can skip this section Most things you can do with the remote you can do
72. rating 86 requirements for normal use 6 temporary image retention avoiding 5 definition 5 thermal guidelines 6 time changing in Remote Monitoring 66 TIR see temporary image retention tools equipment list 13 troubleshooting during installation 101 error codes in UltraRes Control software 102 symptoms 104 turning on off local dimming 47 U UltraRes Control auto power off timer 46 connection status 45 error codes 51 installing software 39 installing USB drivers 42 powering on off display 9 Index setting up multiple inputs 33 setting up single inputs 37 setting up sources 45 standby mode 46 troubleshooting via error codes 102 UltraRes display basics 7 compatible signals 87 installing on a wall 22 supported RS232 commands 77 uniformity LCD module 85 unit status for Remote Monitoring 60 unpacking accessories 17 upgrading firmware via UltraRes Control software 48 usage information 5 USB drivers installing for UltraRes Control software 42 using the kickstand bracket 29 V ventilation requirements 13 viewing angle of LCD 86 W wall mounts landscape front view 92 landscape side views 93 portrait front view 94 95 warranty information ii web access controlling in Remote Monitoring 67 weight LCD module 85 Planar UltraRes User Manual iv
73. ress 192 5 41 41 Poll interval in minutes min 5 max 1440 60 Apply Changes Click here to apply server and interval settings changed above Apply new date and time server settings Manual Date and Time Enter local time and date as MM DD hhimm YYYY 12 digits required use 24 hour clock Manually set date and time Spaces and punctuation are ignored 090514552002 is also OK There must be 12 digits in correct order 03 15 16 08 2013 Set date and time Local Time Zone Format is XST offset XDT offset Mmm wk dow Mmm vk dow For example PST 8 PDT 7 M3 2 0 M11 1 0 specifies U S Pacific time as of 2007 The abbreviations for standard and daylight saving times must be at least 3 characters Use offset for time zones west of GMT offset for time zones east of GMT If your locale does not observe daylight saving omit everything after the first offset For example EST 5 is correct for most of Indiana which stays on U S Eastern Standard time all year The first Mmm vk dow gives the month week and day of week that starts daylight saving The second Mmm vk dow gives the month week and day of week that ends daylight saving Ranges are mm 1 12 vk 1 5 dow 0 6 where 0 Sunday The time change occurs at 0200 local time The start and end of daylight saving default to first Sunday of April and last Sunday of October NOTE As of 2007 U S locales which observe daylight saving time must enter start and end dates
74. rk Setup The hostname is useful for identifying a particular unit when you have more than one Planar device in use on your network Hostname is limited to 16 characters alphanumeric dash or underscore only Domain name is optional If given it is used as a default domain for server name lookups Date and Time Hostname Access Control Software Setup Todds_Display Reboot Domain name Fri 15 Mar 2013 16 07 25 POT DHCP To use DHCP for automatic network setup your network must have a DHCP server configured Ifyou are not sure whether your network supports DHCP you must get help from your local network administrator Use DHCP for automatic network settings O Yes use DHCP No use static settings DHCP timeout in seconds min 5 max 120 20 Static non DHCP Network Settings The settings below are used in two cases 1 DHCP is not enabled above 2 A DHCP server does not respond within the DHCP timeout period The static network settings are generally not required if a reliable DHCP server is available If you don t know what to enter here you must get help from your local network administrator IP address 192 168 12 12 Network mask 255 255 255 0 DNS server 1 DNS server 2 Gateway Apply Changes Click here to apply or clear settings changed above You will have a chance to review the settings before they are applied Confirm and apply new network settings Clear netw
75. ronic Equipment Waste Electrical and Electronic Equipment WEEE Y nergeleri Avrupa Birli i nde bu etiket r n n ev elektroni i aletleri at klar ile imha edilemeyece ini g sterir Kurtarmak ve geri d n m n sa lamak i in uygun artlarda saklanmas gerekir EEE Y netmeli ine Uygundur Ve Elektronik E yalarda Bazi Zararli Maddelerin Kullaniminin Sinirlandirilmasina Dair Y netmelik Waste Electrical and Electronic Equipment WEEE Y nergeleri Avrupa Birli i nde bu etiket r n n ev elektroni i aletleri at klar ile imha edilemeyece ini g sterir Kurtarmak ve geri d n m n sa lamak i in uygun artlarda saklanmas gerekir EEE Y netmeli ine Uygundur Ve Elektronik E yalarda Bazi Zararli Maddelerin Kullaniminin Sinirlandirilmasina Dair Y netmelik Recommended Usage Recommended Usage In order to get the most out of your LCD modules use the following recommended guidelines to optimize the display Burn In Versus Temporary Image Retention Burn in causes the screen to retain an image essentially forever with little or no way to correct the problem Under normal use an LCD module will not experience burn in as plasma displays do nor will it retain images in any way Normal use of an LCD module is defined as displaying continuously changing video patterns or images However LCD modules can experience temporary image retention when recommended usage guidelines are not followed What
76. s Source Settings Display Blank Screen Info Error Log Status On None o o E uitrares Contro PowerOn Power Off Input 3 Based on Input Source e DisplayPort 3 HDMI 3 Current Input4 Based on Input Source 9 DisplayPort4 HDMI4 Current DisplayPort 4 o Status Connected Serial COM55 Planar UltraRes User Manual 33 Connections Below are two examples of setups in UltraRes Control software that are acceptable When you are finished click Update to save yo File Connection Status Connected Tools Help Power Status On ErrorCode No ur changes ne Disconnect Update Source Setings Display Blank Screen Info Enor Log Input Source Multiple Input Setup gt DisplayPort 1 Input 1 gt DisplayPort2 J Based on Input Source DisplayPort3 _ DisplayPort 1 _ DisplayPort 4 _ Based on Input Source DisplayPort 2 gt HDMIZ Single Input 9 Multiple Inputs o Input3 C Based on Input Source J DisplayPont3 o HDMI3 curen GD Input 4 Based on Input Source O DisplayPort4 J HDMI4 Status Connected Serial COM55 File Connection Status Connected Tools Help Power Status Error Code On None Disconnect Update Power On J Power Off Source Settings Display Blank Screen Into Eror Log Multiple Input Setup Input 1 9 Based on Input Source Input Source
77. s needed to access the web the Remote Monitoring network and RS232 commands It also allows you to select the correct baud rate Planar UltraRes PLANAR FAA Unit Status Display Control Power On Off Access Control Source Setup Advanced Setup Admin Settings Network Setup Date and Time Access Control Software Setup Reboot Fri 15 Mar 2013 16 10 01 POT Web Access Password protection is an optional feature to restrict access to the system NOTE After passwords are set the number of characters shown in the input boxes below does not reflect the actual length of the password but is just an indicator that there is a password set Confirm Set admin password Admin password Network Access The daytime service is used by the Remote Monitoring Assistant program to locate Remote Monitoring systems on the local network If you assign static IP addresses or use another way to locate Remote Monitoring on your network you may not need the daytime service Enable daytime service UDP port 13 The ASCII command service enables custom programs to send ASCII commands to and receive replies from the displays connected through this Remote Monitoring software You should leave the ASCII command service disabled unless you know it is required V Enable ASCII command service UDP port 57 Telnet login may be needed for occasional Remote Monitoring administration but is not req
78. shooting During Installation This section includes troubleshooting information about different issues you may encounter during the installation process or after your display has been running for some time If you are not able to solve your issue in this section please contact Planar s Technical Support team for assistance UltraRes LED Codes The LED on the UltraRes display will show different things depending on the state of the display System State LED Behavior Power Up LED blinks on and off every 500 ms until it goes into standby mode Standby After the LED is powered on the LED will be red while in standby mode Error LED blinks on for 2 seconds and off for 4 seconds Firmware Upgrade LED blinks on for 1 second and off for 1 second Cool Down Off Planar UltraRes User Manual 101 Error Codes in the UltraRes Control Software Error Codes in the UltraRes Control Software To see the last 50 errors that have occurred select the Error Log tab in the UltraRes Control software as shown below For a complete list of the error codes that may appear in the error log see the table below Connection Status Disconnect 3 UtraRes Control File Tools Help Power Status On Error Code Connected Update Power On None Power Off 2 3 4 5 6 7 8 9 Source Settings Display Blank Screen Info Error Log Error Code AC Power Supply 1 Failure AC Power
79. sors e 4x DisplayPort or HDMI DVI 960 x 2160 60Hz e Needs a PC with a special graphics card set up Supported Formats for Single Inputs The following formats are supported for single inputs e 1x DisplayPort or HDMI 4K 24 25 30Hz e PC with DisplayPort 1 1a or 1 2 output 4K Blu ray player Planar UltraRes User Manual Input Setup 12 Planar UltraRes User Manual Installing a Planar UltraRes Display This section explains how to install a Planar UltraRes display We suggest that you read this entire section before you attempt to install a display Before You Begin Make sure you have all the items in the following lists before you begin unpacking and installing your display Tools Equipment List Depending on your installation you may need one or more of the following items 1 and 2 Phillips screwdriver e Drill and bits e Pencil Digital laser level Ladders lift e Back brace Stud finder if hanging on a wall Other Things You May Need e LCD screen cleaner or LCD wipes available at most electronics stores Three strong people to lift display into place Plan Your Installation You should have a detailed plan of how the Planar UltraRes display is to be configured The plan should include calculations for the following e Floor wall load Make sure the floor wall is strong enough to support the weight of the Planar UltraRes For passive cooling it is recommended that a minimum of 1 of
80. specifications 85 uniformity 85 viewing angle 86 local dimming turning on off 47 low power standby mode 46 M manufacturer s address 109 mechanical specifications 85 mode table 87 mounting template for LCD mounts 17 multiple inputs setting up 32 using UltraRes Control software 33 via RS232 commands 72 signal compatibility 87 supported formats 11 32 native resolution 86 network access controlling in Remote Monitoring 67 network settings DHCP setup 53 static IP network setup 55 Planar UltraRes User Manual ii Index network setup in Remote Monitoring 64 normal use thermal guidelines 6 O operating temperature 86 LCD module 86 optical specifications 85 optional kickstand bracket 18 LCD mounts 17 mounting template 17 pedestal mount 96 using the kickstand bracket 29 orientation of LCD module 85 P pedestal mount front view 96 Planar UltraRes 1 Remote Monitoring 59 planning your installation 13 portrait wall mounts front view 94 95 power off auto timer via UltraRes Control 46 off display via UltraRes Control 9 on off for remote monitoring 61 pressure barometric 86 R rear clearance requirements 85 rebooting Remote Monitoring 69 recommended usage 5 regulatory information 109 remote control setting up single inputs 36 Remote Monitoring 59 Access Control 67 Admin Setup 63 Date and Time 66 Display Control 60 Home 59 Network Setup 64 p
81. tatement The Planar UltraRes 4K professional displays are fully ROHS compliant ADA Compliance Statement All Planar UltraRes 4K professional displays are compliant with the Americans with Disabilities Act Part Number 020 1229 01A Table of Contents Introduction casas sss sas sho Essa ita io dances ae ida 1 Important Safety Instructions iria Ea dd A 2 European Union Disposal Information 0 cece cece ene cence tenet e en ee nen ennenas 4 Recommended Usage scan sides Snap couateeaseeseis 5 Burn ln Versus Temporary Image Retention cece cece cece corro 5 Normal Use Thermal Guidelines vecindad 6 Basic Concept of Planar UltraRes Display 0 cece cece cece cece nee e r rr 7 Using the Remote Control 2i 20 0i250 cate ddr De sbe ninesi kipin ets 8 Powering On Off Planar UltraRes Displays cece cece cece cee ence nen e nen ee ee eeeeeeeees 9 Planar UltraRes in Standby Mode cece cece cece eee ence nen e rr 10 INDUSTRIA 11 Supported Formats for Multiple Inputs 0 ccc cece cece cence cent e ence ten eeneenenas 11 Supported Formats for Single Inputs 2 25 c00s cc0ccseedea dence censo per cine dunas ias vas 11 Installing a Planar UltraRes Display ccc ccc cece cece eee een e corr 13 Before You Begitise2 cecsiecsacvesssecaeesatieiedisicesaedeteetatacndwlenedsaeiestesseiessseeeads 13 Tools Equipment List poesia R A SE 13 Other Things You May Need esterastaisipr
82. tings that will be used Note If you have changed the static IP address or changed from static to DHCP setup you may need to point your browser at the new address 8 You may have to click the Refresh button on your browser to see the new name in the upper left corner of the page Planar UltraRes User Manual 65 Remote Monitoring Network Setup Remote Monitoring Date and Time Use this page to change date and time information as needed Planar UltraRes PLANAR Unit Status Display Control Power On Off Source Setup Advanced Setup Admin Settings Network Setup Date and Time Access Control Software Setup Reboot Fri 15 Mar 2013 16 08 15 POT Date and Time Using an NTP server to automatically set date and time is for a public ti policy of any not required but is recommended You should use a locally maintained NTP server if possible otherwise search ver near you that allovs general access The availability of public time servers is a courtesy provided by their administrator please honor the access use If you choose to only manually set the time and date you will need to reset the correct time and date whenever the Planar device loses power there is no battery backup You should always set the correct timezone information To operate in Universal time UTC formerly GMT you can leave the timezone blank Date and Time Server NTP server name or add
83. tings Schedule Automatic Power On Off Network Setup Date and Time 9 No automatic power on off Access Control Software Setup Reboot Every day has the same schedule Oss ler Enter times in 24 hour clock e g 1400 20m Fri 15 Mar 2013 15 59 06 PDT ff at 23 Off at g Monday Friday have the same schedule weekends off E On at Enter times in 24 hour clock e g 1400 29m Off at Each day has its ovm schedule Enter times in 24 hour clock e g 1400 2pm MONDAY On at Off at TUESDAY On at Off at WEDNESDAY On at Off at THURSDAY E On at Off at FRIDAY m On at Off at SATURDAY On at Off at SUNDAY E On at Off at Submit Changed Settings Click to change settings Change Power On Off Settings Planar UltraRes User Manual 61 Remote Monitoring Source Setup Remote Monitoring Source Setup The Source Setup page allows you to perform the same tasks that you can using the UltraRes Control software Select single or multiple input mode Select an input source for each input in single input mode e Select different options for inputs in multiple input mode Planar UltraRes PLANAR See Unit Status Display Control Source Setup Power On Off Source Setup Input Mode Advanced Setup Admin Settings Single Multiple Network Seti a Input Source Date and Time Access Control DisplayPort 1 HDMI 1 Software Setup DisplayPort2
84. tions including turning the display on and off and assigning individual inputs Select individual inputs Turn display on off e ap ih ps PLANAR Selectsingle or multiple input connections 8 Planar UltraRes User Manual Powering On Off Planar UltraRes Displays Powering On Off Planar UltraRes Displays There are several different ways to turn on or off the Planar UltraRes Display Using the On Off buttons on the remote control See Using the Remote Control on page 8 for more information Using the Power On Power Off buttons in the UltraRes Control software tool See Using the UltraRes Control Software on page 43 for detailed information about the UltraRes Control software aL UltraRes Control File Tools Help Connection Power Status Connected Status Off ErrorCode None l Disconnect Updak l Power On Power Off Source Settings Display Blank Screen Info Input Source Multiple Input Setup DisplayPort 1 Input 1 nput3 DisplayPort2 9 Based on Input Source q 9 Based on Input Source e 9 DisplayPort3 DisplayPort 1 DisplayPort 3 DisplayPort4 HDMI 1 HDMI3 i Curent DisplayPot3 gt HDMI1 Current DisplayPort 1 playP HDMI 2 Input2 Input 4 HDMI3 Based on Input Source e 9 Based on Input Source e gt HDMI4 DisplayPort2 DisplayPort4 HDMI 2 HDMI 4 pu Mode C t DisplayPort4 i urreni isplayPo Single Input Current DisplayPort2 play 9
85. trol software select the Just me radio button 7 Click Next to continue Planar UltraRes User Manual 8 Click Next to continue al 7 FA Confirm Installation PLANAR DO TT The installer is ready to install Planar UltraRes Control on your computer Click Next to start the installation 9 Asthe installation is occurring you will see the status bar for up to a couple of minutes al a la Installing Planar UltraRes Control PLANAR Planar UltraRes Control is being installed Please wait Planar UltraRes User Manual Installing USB Drivers 10 Once the installation is complete click Close to close the program Planar UltraRes Control ka a Installation Complete PLANAR _ Planar UltraRes Control has been successfully installed Click Close to exit Please use Windows Update to check for any critical updates to the INET Framework Installing USB Drivers 42 When you install the UltraRes Control software it will automatically install the necessary USB drivers needed for communication between your computer and to the UltraRes display You only need to complete a few steps to finish the installation process 1 Plug one end of the USB cable into your computer and the other into the UltraRes display 2 Windows will detect the new hardware and attempt to install the drivers Ifthis occurs you should see a message similar to the following example
86. tteen ota yhteytt paikallisiin viranomaisiin tai j lleenmyyj n ja tiedustele asiaankuuluvia h vitt mistoimenpiteit Planar UltraRes User Manual Deutsch E Entsorgung von elektrischen amp elektronischen Altger ten geltend f r die europ ische Gemeinschaft und andere europ ische L nder mit separaten Sammelprogrammen Dieses Symbol zu finden auf Ihrem Produkt oder dessen Verpackung macht Sie darauf aufmerksam dass dieses Produkt bei der Entsorgung nicht als Hausm ll behandelt werden darf Statt dessen sollte es an eine Sammelstelle zum Recycling von elektrischen und elektronischen Alt ger ten gegeben werden Helfen Sie mit potenziell sch dliche Einfl sse auf Umwelt und Gesundheit die durch eine unsachgem e Entsorgung dieses Produktes entstehen k nnen zu vermeiden und entsorgen Sie dieses Produkt ordnungsgem Recycling hilft nat rliche Rohstoffe einzusparen Dieses Symbol ist nur innerhalb der europ ischen Gemeinschaft g ltig Wenn Sie dieses Produkt entsorgen m chten wenden Sie sich bitte an Ihre rtliche Beh rde und fragen Sie nach der ordnungsgem en Entsorgungsmethode Nederlands E Verwijderen van oude elektrische en elektronische apparatuur toepas selijk in de volledige Europese Unie en andere Europese landen met afzonderlijke programma s voor afvalverzameling Dit symbool dat op het product of zijn verpakking is aangebracht geeft aan dat dit product niet mag worden behandeld als
87. tware 108 Planar UltraRes User Manual Regulatory Information Manufacturer s Name Planar Systems Inc Manufacturer s Address 1195 NW Compton Drive Beaverton OR 97006 Declares that the products Model Numbers Planar UR8450 3D UR8450 LX UR8450 MX Conforms with the provisions of Council Directive 2004 108 EC on Electromagnetic Compatibility EN55022 2010 Radiated and Conducted Emissions from IT Equipment EN55024 2010 Immunity of IT Equipment Including EN61000 4 2 Electrostatic Discharge EN61000 4 3 Radiated Immunity EN61000 4 4 Electrical Fast Transients EN61000 4 5 Line Surge EN61000 4 6 RF Conducted Susceptibility EN61000 4 8 Magnetic Field Immunity EN61000 4 11 Voltage Dips and Interrupts And EN61000 3 2 Harmonic Current Emissions EN61000 3 3 Voltage fluctuations and Flicker Council Directive 2006 95 EC on Low Voltage Equipment Safety EN60950 2006 A11 A1 A12 Safety of IT Equipment The Technical Construction File required by this Directive is maintained at the corporate headquarters of Planar Systems Inc 1195 NW Compton Drive Beaverton OR 97006 Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not insta
88. ual DHCP Network Setup Network Settings DHCP Network Setup 1 Turn on the display 2 Open the UltraRes Control tool and connect to the display 3 Select the Info tab The IP address is shown towards the bottom of the tab File Tools Help Connection Status Connected Power Status On ErrorCode None PowerOn PowerOf Source Settings Display Blank Screen Info Error Log Model Serial Number Firmware Version Boot Version FPGA 1 Version FPGA 2 Version FPGA 3 Version FPGA 4 Version Signal Format Pixel Clock Color Space LIP Address Temperature Sensor UR8450 EVT Unit5 15 11 12 12 12 12 No Signal 10 15 0 72 49C Status Connected Serial COM97 4 One of the following will occur If the IP address is 192 168 12 12 then DHCP failed Use the Static IP Network Setup instructions in the following section Planar UltraRes User Manual 53 DHCP Network Setup 5 Ifthe IP address shows anything else then DHCP succeeded To confirm the connection open a Windows command prompt and use the ping command with the IP address shown in UltraRes Control Reply from 10 15 0 72 Reply from 10 15 0 72 Reply from 10 15 0 72 Reply from 10 15 0 72 Ping statistics for 10 Packets Sent 4 Approximate round trip iC Users mgirardelli gt mm Administrator Command Prompt C Users mgirardelli gt
89. uired for normal Remote Monitoring setup and operation You should leave telnet login disabled unless you know it is required Cl Enable telnet login Change network access Planar UltraRes User Manual 67 Remote Monitoring Network Setup Remote Monitoring Software Setup Upgrading Network Firmware This page allows you to upload the latest UltraRes Remote Monitoring software You can also reset all of your settings to the factory defaults as well as choose the web page link that is associated with the Planar logo in the top right corner of the page Planar Unit Status UltraRes PLANAR Display Control Software Setup Power On Off Source Setup Software Update Advanced Setup Admin Settings Current Version V1 0 Mar 6 2013 12 38 46 Network Setup Click Brovse to select softvare image file to load Choose File No file chosen Fri 15 Mar 2013 16 10 40 POT After brovsing to select software image file click here to load Load Software The original Remote Monitoring softwere that came with your hardvare is located on the distribution media Updated Remote Monitoring software is made available for dowmload from the Planar website If you download new softvare first save it to a local drive then browse to locate and load it using the instructions below To load new Remote Monitoring software 1 You must know the location of the new s 2 Click the Browse button to
90. ymbole n est valable que dans l Union Europ enne Si vous souhaitez mettre ce produit au rebut veuillez prendre contact avec les autorit s locales ou avec votre revendeur et renseignez vous sur la m thode de mise au rebut correcte Italiano E Smaltimento delle attrezzature elettriche ed elettroniche usate applicabile in tutta la Comunit Europea ed altri Paesi Europei che applicano programmi di raccolta differenziata ll simbolo trovato sul prodotto o sulla sua confezione indica che il prodotto non pu essere trattato come i domestici quando il momento di smaltirlo Al contrario deve essere consegnato ad un centro di raccolta specializzato nel riciclaggio di attrezzature elettriche ed elettroniche As sicurando che il corretto smaltimento di questo prodotto si aiuter a preve nire potenziali conseguenze negative sull ambiente e sulla salute umana che possono essere provocate da uno scorretto smaltimento di questa attrezzatura materiali riciclati aiuteranno a conservare le risorse naturali Questo simbolo valido solo nell Unione Europea Per smaltire questo prodotto mettersi in contatto con le autorit locali o con il rivenditore e chiedere informazioni sul corretto metodo di smaltimento Polski Usuwanie zu ytego sprz tu elektrycznego i elektronicznego Dotyczy kraj w Unii Europejskiej i innych kraj w europejskich z oddzielnymi programami zbi rki odpad w Obecno tego symbolu na produkcie lub
91. zation Failure One of the FPGAs on the main board did not start up correctly There are two possible causes one of the FPGAs has corrupt code or is damaged Solution First check the FPGA status LEDs on the main board If one is not blinking that FPGA didn t start up The FPGA code may need to be programmed again Solution If reprogramming an FPGA doesn t work it is likely the FPGA is damaged If this is the case the main board needs to be replaced Calibration EEPROM Failure The main board could not communicate with the calibration EEPROM It is likely that the calibration EEPROM cable is disconnected Solution Connect the EEPROM cable Planar UltraRes User Manual 103 Symptoms Possible Causes and Solutions Symptoms Possible Causes and Solutions Below are different symptoms that you might encounter as you install your UltraRes display First look at the different symptoms to see if you can find your issue And then look at the possible cause and try the suggested solution s If you still are not able to resolve your issue please contact Planar s Technical Support Department Symptom Can t Get PC to Output 4K E 24 30Hz 104 Possible Cause Your graphics card may not support a 4K output Solution Make sure that your graphics card can support a 4K output See Supported Graphics Cards on page 14 for a list of the current graphics cards that Planar supports for the UltraRes dis

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