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1. 9 14 hex image download 9 10 saving Script 45 1 aed dando ae tes 9 9 GSU la oe 8 crap pcdoe aries ah aie Ben AA 9 5 temperature battery charging A 3 troubleshooting 10 6 U UNDACKING Sarsa 4 tens gu noce seins sacs 1 1 USB cable 1 4 W wake up conditions 5 12 WAM DOOL saa a Na oda ce amorce 1 15 weight A 1 WLAN 802 114 0 d 2134 0 xii WLAN radio A 2 Y Y power cable 1 4 Index 4 MC65 User Guide O MOTOROLA Motorola Solutions Inc One Motorola Plaza Holtsville New York 11742 USA 1 800 927 9626 http www motorolasolutions com 2013 Motorola Solutions Inc 72E 100467 05 Revision A January 2013
2. B 8 AirBEAM configuration MISCO TAD am AD em KA KAKA Be NA B 4 MISCC2 tab a aa a KA KA aa we Ww B 5 Packages 2 tab B 3 SEVEN laD 5 DANGAN NA NA NG AA B 4 App Launcher configuration C 1 B DACKO ES es ee 6 2 6 3 battery CHAN 8x aasa mapa ban ka tin KAG a Ware 1 6 1 9 temperature range A 3 CBS is a dass ainsi 10 2 improving battery life 6 3 ISA sma anga kara s siemens 1 6 replacement 10 2 SONICO Le amas 6 eee Pee Dee ee KANG 10 2 SAWS 224 s26a5h508 55268 Hehe a eee Eee ee 5 7 battery charge status 5 7 battery charging temperature A 2 battery management 10 2 battery status 5 7 5 8 Dezel PAA E 1 16 bezel replacement 1 16 boot at PE 1 12 1 15 WO 2 6 porn tw KANG NG bA Mapa KAG aed ih 1 15 OR YT XV C changing the power settings 6 4 charging temperature range A 3 charging battery 1 9 charging cradle 1 4 1 10 1 11 GISI RTS aman cee seen tends thee a eee ae Kk NA 10 1 clock display nis ou do x aaron Hage ey ec ee ke 5 11 cold boot 1 12 1 15 9 23 communication status 5 7 CONIGUrALON senssa satine nE wale ad WA UNA xii CONIOUT
3. Select to load a command file A command file is a file that allows you to automatically load a number of partitions in a batch process Selecting this item provides a simple method to exit IPL and to boot the operating system Selecting this item allows one or more files to be downloaded without having to manually select the destination The content of the files being downloaded automatically directs the file to the correct destination For technical reasons Auto Select cannot be used to download Monitor Power Micro or Partition Table These items must be specifically selected 7 IPL displays the Select Transport menu which lists the available methods of downloading the file Select Transport USB ActiveSync UART Serial Previous Top Figure 9 8 Select Transport Menu 9 12 MC17 MC17A MC17T MC17U Product Reference Guide 8 Use the up and down scroll buttons to select USB and press Enter If this is the first time using USB transport you might need to install the Symbol USB driver Follow the screen prompts The USB Configuration menu appears USB Configuration USB Standard Previous Top 9 Select USB Standard and press ENTER The Download File menu appears Download File Download Cancel Show Parms Previous Top Figure 9 9 Download File Menu 10 Use the up and down scroll buttons to select Show Parms to verify the file to download Press ENTER to display the Parameters screen Applicati
4. LCD See Liquid Crystal Display LEAP Lightweight Extensible Authentication Protocol A mutual authentication method that uses a username and password system LED Indicator A semiconductor diode LED Light Emitting Diode used as an indicator often in digital displays The semiconductor uses applied voltage to produce light of a certain frequency determined by the semiconductor s particular chemical composition Liquid Crystal Display LCD A display that uses liquid crystal sealed between two glass plates The crystals are excited by precise electrical charges causing them to reflect light outside according to their bias They use little electricity and react relatively quickly They require external light to reflect their information to the user Mobile Computer In this text mobile computer refers to the MC17 mobile computer It can be set up to run as a stand alone device or it can be set up to communicate with a network using wireless radio technology MS CHAP Microsoft Challenge Handshake Authentication Protocol is the Microsoft version of CHAP and is an extension to RFC 1994 Like the standard version of CHAP MS CHAP is used for PPP authentication in this case authentication occurs between a PC using Microsoft Windows NT or Microsoft Windows 95 and a Cisco router or access server acting as a network access server NAS N Nominal The exact or ideal intended value for a specified parameter Tolerances are specified as
5. e Chapter 1 Getting Started lists the accessories for the mobile computer and explains how to install and charge the batteries and start the mobile computer for the first time e Chapter 2 Staging and Provisioning provides information for staging and provisioning the mobile computer using Mobility Software Platform MSP e Chapter 3 Wireless Applications provides instructions for configuring the wireless adapter e Chapter 4 ActiveSync provides instructions on installing ActiveSync and setting up a partnership between the mobile computer and a host computer e Chapter 5 Using the Windows CE Desktop Provides instructions for accessing the OS desktop of the mobile computer e Chapter 6 Special Considerations provides information to consider when using and developing applications for the mobile computer e Chapter 7 Pocket Browser provides instructions for installing ActiveSync and setting up a partnership between the mobile computer and a host computer e Chapter 8 Cradle Installation provides the installation instructions for the Charging cradle and other accessories e Chapter 9 Application Deployment provides instructions for installing the Device Configuration Package DCP for MC17x0 and the EMDK for C on the host computer and downloading software and files to the mobile computer e Chapter 10 Maintenance and Troubleshooting includes instructions on cleaning and storing the mobile computer and provides troublesh
6. 6 06 0 01 ig 86 0 2 10 I 3 39 ee ae 0 80 0 40 Figure 8 3 Cradle Mounting Template 8 4 MC17 MC17A MC17T MC17U Product Reference Guide Depth of cradle 99 mm 3 9 Figure 8 4 Overall Depth of Cradle Wiring J NOTE During installation ensure all interconnect cables are fully enclosed within the power supply or cradle enclosure 1 Install power supply including AC line cord and power cable into Decorative Housing Power Supply 50 14000 241R inside Decorative Housing Power Cable 25 66420 01R Figure 8 5 Connecting Power Supply Cradle Installation 8 5 2 Insert power cable through a cable outlet of cradle back housing 3 Plug connector into power connector on printed circuit board 4 If more than one cradle connect the interconnect cable from the first cradle to the second cradle Interconnect Cable 25 66431 01R Figure 8 6 Daisy Chaining Cradles 5 Use plugs to cover un used cable outlets Figure 8 7 Cable Hole Plug Installation Assembly 6 Replace cover 7 Secure cover with screws 8 6 MC17 MC17A MC17T1 MC17U Product Reference Guide Figure 8 8 Replace Cover J NOTE Do not install the target cover until you are sure that you do not need to
7. Data stored in ROM cannot be changed or removed Router A device that connects networks and supports the required protocols for packet filtering Routers are typically used to extend the range of cabling and to organize the topology of a network into subnets See Subnet RS 232 An Electronic Industries Association EIA standard that defines the connector connector pins and signals used to transfer data serially from one device to another S Scanner An electronic device used to scan bar code symbols and produce a digitized pattern that corresponds to the bars and spaces of the symbol Its three main components are Glossary 7 1 Light source laser or photoelectric cell illuminates a bar code 2 Photodetector registers the difference in reflected light more light reflected from spaces 3 Signal conditioning circuit transforms optical detector output into a digitized bar pattern Scanning Mode The scanner is energized programmed and ready to read a bar code Scanning Sequence A method of programming or configuring parameters for a bar code reading system by scanning bar code menus SDK Software Development Kit Secure Sockets Layer SSL SSL is a commonly used protocol for managing the security of a message transmission on the Internet SSL uses a program layer located between the Internet s Hypertext Transfer Protocol HTTP and Transport Control Protocol TCP layers SSL is included as part of both the Microso
8. Figure B 5 Misc 1 Tab AirBEAM Smart Client B 5 Table B 4 Misc 1 Tab Descriptions Field Description Auto load RAM Management Suppress Separator TFTP WNMS Misc 2 Tab This drop down list is used to specify how the AirBEAM Smart Client is to be invoked automatically when the client device is rebooted The selections are Disable the AirBEAM Smart Client is not invoked automatically during the boot sequence Interactive the AirBEAM Smart Client is invoked automatically during the boot sequence The package synchronization process is started automatically The Synchronization Dialog box appears and the user is required to press the OK button when the process is complete Non interactive the AirBEAM Smart Client is invoked automatically during the boot sequence The package synchronization process is started automatically The Synchronization Dialog box is displayed but the user is not required to select OK when the process is complete The Synchronization Dialog box terminates automatically Background the AirBEAM Smart Client is invoked automatically during the boot sequence The package synchronization process is started automatically Nothing is displayed while the synchronization process is occurring This check box specifies whether the automatic RAM management is enabled during the package synchronization process If enabled RAM management logic is invoked when there is not enough free disk space
9. OPO AU OWNS cas tas cents este seen es HP eee AP xii OWE NEON a AA AA DA NAAN AA T a xiii OVE SOW UE E E tn AA xiii PUSON ON LES r AA A xiii Chapter DSS CMON OMS a Ee aE Eda ein dents ea aa Ekee XIV No tational SONI SIONS ore RS ee ee ee a ee ane a XV Related Documents and Software iii XV SOS OTE OI insect pc oa ana en a ae ea sn a De es ea a it lotte XVI Chapter 1 Getting Started MOGUCU ER RE er RP eee 1 1 I CHUNG cribs me ee on 1 1 CR ecw sk ee een AA ge es et os ee se te een GA 1 2 Ge E E 1 4 LE DINCOS a E E 1 5 A C PS 1 5 COAST ee Re eee 1 6 Gonne mmo Me Baley aaa Aa AA E ee ee 1 6 Charging the Battery AA APA PAA 1 9 Manual Release of MC17 Series from the Charging Cradle aa 1 10 Software Release of MC17 Series from the Charging Cradle oannnoannnnennnnannnnnnnnnnnnnnnnnnennne 1 11 Starting the MC17 Series Mobile Computer a 1 12 Non Touch and Touch Screens a 1 13 Dala CD AA 1 13 SCANNING Considerations Aa 1 13 Scanning Bar COES PR RER ER EEE RE NT 1 13 sec AE 010 TIDS AA AA 1 14 LED Indications MC17 MC17A MC17T MC17U Product Reference Guide Resetting the MC17 Series Mobile Computer Re 1 15 P rliorming a Warm BOO asaan kaaa DARA 1 15 PO OO BOOL AA de ee te 1 15 Pe Olac ING We Bel aamin 1 16 Chapter 2 Staging and Provisioning OC LON erann NAAANINAG AA 2 1 Sa ee EE E EEE E E O E E EE 2 1 BAC OS a e E AA AA EE EE 2 2 On DEMANG SAONG 43 ANONG A E AA AA AA AGA 2 4 AGING UNG ONNEC ION MOOG ADAN AAO a ne en 2 4
10. This section provides the information required to mount the plastic housing J NOTE The power supply should be mounted in landscape orientation 68 4 mm 109 4 mm ka 2693 ui 4 307 fe 38 1 mm 1 50 135 9 mm 115 9 mm 5 35 4 562 a 254 0 mm 10 00 10 mm 0 394 View from Inside Housing The depth of the fully assembled power supply decorative housing is 81 23 mm 3 1987 Figure 8 12 Power Supply Housing Mounting Template 1 Feed cables through access holes in bottom housing 2 Plug connectors into power supply 3 Place power supply into bottom housing 4 Place two mounting brackets over power supply and secure each mounting bracket with two screws 8 10 MC17 MC17A MC17T MC17U Product Reference Guide Screws Mounting bracket Power Supply Cable Bottom Housing Output Cable Figure 8 13 Power Supply Assembly 5 Align top housing over bottom housing and secure using six screws Screws Top Housing Figure 8 14 Top Housing Installation CHAPTER 9 APPLICATION DEPLOYMENT Software Installation on Development PC To develop applications to run on the mobile computer use one or all of the following e Enterprise Mobility Developer Kit EMDK for C e Enterprise Mobility Developer Kit EMDK for NET e Enterprise Mobility Developer Kit EMDK
11. device as a guest so that can copy or move information between my device and this computer Figure 5 5 New Partnership Window 9 Select the Yes radio button to create a partnership with the host computer or select the No radio button to connect as a guest 10 Click Next The Microsoft ActiveSync window indicates that it is connected to the mobile computer Microsoft ActiveSync File View Tools Help syng Ha le D Explore Connected Hide Details Information Type Status Figure 5 6 ActiveSync Connected Window J NOTE In this procedure ActiveSync Remote Display is used as the remote control software Refer to the documentation supplied with the remote control software for operating instructions Some programs require installation and setup 11 On the host computer click Start gt Programs gt ActiveSync Remote Display The ActiveSync Remote Display window displays with the MC17 series desktop shown Using the Windows CE Desktop 5 5 me 1 RD Client ON Figure 5 7 ActiveSync Remote Display Window Use the host computer mouse to control the WinCE desktop Development Cable Removal CAUTION Follow proper Electro Static Discharge ESD precautions to avoid damaging the MC17 series Proper AN ESD precautions include but are not limited to working on an ESD mat and ensuring that the operator is properly grounded 1 Loosen the two thumb screws securing the Development cable to the back hous
12. for Java e Enterprise Mobility Developer Kit EMDK for Pocket Browser e Windows CE Platform SDK for MC17xxc50 e Device Configuration Package DCP for MC17xxc50 Refer to the Developer Guide p n 72E 71161 xx for detailed information on the EMDKs The Windows CE Platform SDK for the MC17xxc50 is used in conjunction with the EMDK for C to create Windows CE applications for the MC17xxc50 mobile computer The Platform SDK installs a new Windows CE device type and its associated libraries onto the development PC The Device Configuration Package DCP is required to create and download hex images that represent flash partitions to the mobile computer The DCP includes the user documentation flash partitions Terminal Configuration Manager TCM and the associated TCM scripts Device Configuration Package To install the DCP for MC17xxc50 1 Download the DCP from the Support Central web site http supportcentral motorola com a On http supportcentral motorola com select Software Downloads b Select Mobile Computers and then select MC 17 c Select the Device Configuration Package DCP d Save the exe file to the develooment computer 2 Locate the exe file on the development computer double click the file and follow the install screen prompts 9 2 MC17 MC17A MC17T MC17U Product Reference Guide 3 Once installed access the major components of the DCP from the Symbol Device Configuration Package DCP for MC17xxc50 progra
13. Default Specifies that the load mode specified in the Auto load setting is to be used for scheduled synchronization sessions Interactive The Synchronization Dialog displays when a scheduled synchronization session occurs The user is required to press the OK button to dismiss the dialog Non interactive The Synchronization Dialog displays when a scheduled synchronization session occurs The dialog is automatically dismissed when the synchronization is complete unless an error occurs If an error occurs the user is required to press the OK button to dismiss the dialog Background Nothing is displayed when the scheduled synchronization sessions occur Specifies whether the AirBEAM client prompts the user when updates are available in schedule mode The settings are Disable Updated packages are automatically downloaded The user is not prompted Alert Updated packages are not automatically downloaded The user is prompted to warm boot the device to initiate the package downloads Launch Updated packages are not automatically downloaded The user is prompted to start the package download The user can defer the package download by responding no to the prompt The MAXNOPRESS registry setting can be used to limit the number of times the user can defer the update Confirm Updated packages are not automatically downloaded This value behaves the same as the Launch value except that the user is required to confirm an additional prompt
14. Folder Datasync File Folder Application BE File Folder Images File Folder Select an item to view its description C Script File Folder CG Startup File Folder TE File Folder way File Folder g0xxc4z pp 40 Obvtes ID File 6111 2001 10 08 4 Activesyncse4 run 31 bytes RUN File gapz003 10 28 13 sirbeam reg 566 bytes Registration Entries 312112003 3 00 52 a AudioSamp exe 87 5KB Application 12 19 2003 12112 BasicPrint exe Q 00KB Application 10912003 5 01 44 E Cal exe 49 0KB Application 12 19 2003 12112 Pal ConfigReaderCe sid 39 0KB Application 611112003 5 26 54 Ta ctPanel exe 233KB Aoplication 11812004 1 36 36 au KET Th SS SS AN A 41 objectis Mobile Device Figure 9 2 My Pocket PC Contents 6 Use Explorer to locate the host computer directory that contains the file to download Tap that directory in the left pane to display its contents in the right pane 7 Drag the desired file s from the host computer to the desired mobile device folder e Program Files folder files stored in this folder are discarded after a cold boot e Application folder files stored in this folder are retained after a cold boot IPL Use IPL to download files onto the mobile computer to download customized flash file system partitions to the mobile computer and load hex files to the flash memory of the mobile computer There are two types of updates supported by the mobile computer partitions and fi
15. Platform 3 X User s Guide An MSP Administrator uses the MSP Console for the creation of an RD profile that contains all the wireless network and security information for example ESSID WEP Keys etc required to get a mobile computer onto the wireless network The profile also contains FTP server access information needed to connect to the provisioning MSP and the list of software packages to be provisioned to the mobile computer from the provisioning MSP The RD profile can then be encoded into an RD bar code sheet and printed from the MSP Console or loaded onto a profile server 2 2 MC17 MC17A MC17T MC17U Product Reference Guide Bam Figure 2 1 RD Bar Code Printout Sample Ng Co Bar Code Staging When the mobile computer boots for the first time or after a cold boot the App Launcher window appears The RD Client option is highlighted J NOTE f the App Launcher screen does not display see your administrator 1 Obtain the appropriate RD bar code sheet from the MSP Administrator 2 Press the Enter key to launch the RD Client The Scan Barcodes To Deploy window displays SCAN BARCODES TO DEPLOY Waiting Figure 2 2 Waiting for Bar Codes The RD Client waits for the first bar code scan 3 Scan the first bar code The window indicates which bar code to scan next J NOTE Multi part linear bar codes 1 D bar codes can require scanning several bar codes Bar codes can be scanned in any order The display
16. Taskbar and Start Menu window displays Using the Windows CE Desktop 5 11 Taskbar and Start Menu OK General Advanced 7 Auto hide Show Clock Figure 5 16 Taskbar and Start Menu General Tab 2 This window provides taskbar options e Check the Always on Top checkbox to keep the taskbar on top of all other windows e Check the AutoHide checkbox to make the taskbar disappear touch the bottom of the display to make the taskbar return e Check the Show Clock checkbox to display the clock on the taskbar 3 Tap OK to save the settings and exit the window Advanced Tab 1 Tap the Advanced tab 2 Tap the Clear button to delete all of the documents listed in the Start gt Documents entry see Start Button on page 5 9 Typically this list is empty but if there were documents in the list the Clear button would delete them 3 Tap the Expand Control Panel checkbox to display the entire contents of the Control Panel in list form rather than icons Taskbar and Start Menu OK General Advanced Tap the Clear button to remove the contents of the Documents Menu Figure 5 17 Taskbar and Start Menu Advanced Tab 4 Tap OK to save the settings and exit the window Screen Calibration On the MC17T and MC17U if the screen does not react properly to screen touches the screen might require re calibration 1 Select Start gt Settings gt Control Panel gt Stylus icon gt Calibration tab 2 Tap the Recalibrat
17. The main battery status icons provide the battery status in 10 increments from 10 to 100 The backup battery low icon indicates that the backup battery charge is low See Charging the Battery on page 1 9 for backup battery charging instructions By default the Taskbar is set to automatically hide below the screen To display the Taskbar place the cursor over the portion of the Taskbar that is visible a thin gray line at the bottom of the screen The Taskbar automatically appears To set the properties of the taskbar see Properties on page 5 10 5 lo MC17 MC17A MC17T MC17U Product Reference Guide Status Icons Start Button Hidden Taskbar Figure 5 11 Taskbar Open Programs and Status Icons Desktop Display Button Start Button Window Title Scroll Status Icons Keyboard Input Panel Button MC17T MC17U only Figure 5 12 Taskbar Table 5 2 Taskbar Icons Icon Description F Indicates that the battery is charging F Indicates that the battery is fully charged 100 charged The battery status icons provide the battery status in 10 increments from 10 to 100 Indicates that the battery is fully charged and the mobile computer is running on external power Indicates IP status Only displays when the mobile computer is in emulation mode Indicates that the ActiveSync application is running Indicates that the wireless application radio is connected to a wireless LAN network with excellent signal stren
18. access the Windows CE 5 0 desktop if required By default the taskbar is set to hide below the screen To display the Taskbar place the cursor over the portion of the Taskbar that is visible a thin gray line at the bottom of the screen The Taskbar automatically appears Tap the Signal Strength icon to display the Wireless Application menu 3 4 MC17 MC17A MC17T1 MC17U Product Reference Guide 94 Manage Profiles Manage Certs 28 Options CE Wireless Status CO Wireless Diagnostics 2 Log Or Of D Disable Radio Signal Strength Icon Figure 3 1 Wireless Applications Menu Signal Strength Icon The Signal Strength icon in the task tray indicates the mobile computer s wireless signal strength as follows Table 3 1 Wireless Applications Icons Signal Strength Descriptions Icon Status Action Excellent signal strength Wireless LAN network is ready to use Very good signal strength Wireless LAN network is ready to use Good signal strength Wireless LAN network is ready to use Fair signal strength Wireless LAN network is ready to use Notify the network administrator that the signal strength is only Fair Poor signal strength Wireless LAN network is ready to use Performance may not be optimum Notify the network administrator that the signal strength is Poor Out of network range not No wireless LAN network connection Notify the network associated administrator No wireless LAN network card No wirele
19. before the download starts Synchronizing with the Server When the synchronization process is initiated the AirBEAM Smart Client attempts to open an FTP session using the AirBEAM Smart Client configuration Once connected the client processes the specified packages Packages are loaded only if the server version of a given package is different from the version loaded on the client Once the upload process is complete the AirBEAM Smart Client closes the FTP session with the server The AirBEAM Smart Client can launch an FTP session with the server either manually when initiated by the user or automatically AirBEAM Smart Client B 9 Manual Synchronization 1 Configure the AirBEAM Smart Client See Configuring the AirBEAM Smart Client on page B 2 2 From the main AirBEAM CE window press ALT ALT and select Synchronize 3 Once connected the AirBEAM Synchronize window appears AirBEAM Synchronize Processing packages Connecting Connection 811 Disconnecting Figure B 9 AirBEAM Synchronize Window The Status List displays status messages that indicate the progress of the synchronization process Press ENTER to return to the Main Menu This button remains inactive until the synchronization process is complete Select Retry and press ENTER to restart the synchronization process This button is activated only if there is an error during the synchronization process Automatic Synchronization The AirBEAM Smart Client
20. can be configured to launch automatically using the Misc 1 Preference tab see Misc 1 Tab on page B 4 When setting automatic synchronization use the Auto load drop down list to specify how the AirBEAM Smart Client should be invoked automatically when the client device is rebooted See Misc 1 Tab on page B 4 for instructions on enabling Auto Sync AirBEAM Staging The AirBEAM Smart staging support is intended to speed up and simplify the process of staging custom or updated operating software onto mobile devices directly from manufacturing The staging support is part of the AirBEAM Smart CE Client that is integrated into the mobile computer The AirBEAM Smart support works by defaulting the AirBEAM Client configuration to a known set of values and launching the AirBEAM Smart package download logic A staging environment including an RF network FTP server and AirBEAM packages must be setup Ideally a staging network and server should be setup to match the default AirBEAM Staging client configuration The AirBEAM Staging support provides several benefits Many devices can be simultaneously loaded over the RF network The AirBEAM staging utility provides a simple single dialog user interface that is used to quickly start the software installation process B 10 MC17 MC17A MC17T MC17U Product Reference Guide APPENDIX C APP LAUNCHER CONFIGURATION Configuration The menu on the App Launcher window can be modified to display and l
21. descriptions two color alphanumeric 1 6 keyboard PR hk ha PMA am han Hahaa A 1 keypads 4 sas ee wore ee eue xii L laser safety A 2 laser scanning See data capture 1 13 LED INGICAI IS nn dora ai sont 1 5 lithium ion battery 1 1 M main battery charging temperature range A 3 maintenance 10 1 memory xii A 1 mobile computer cold boot 9 23 SANG TT 1 12 0 operating system xii A 1 operating temperature A 2 P partitions downloading 9 25 Soe eee 9 23 OR RS me so wee 9 24 RE AA 9 25 splash screen 9 24 parts of the mobile computer 1 1 pin outs mobile computer A 4 power Cable 1 4 power settings 6 4 power supply rss res KEN eat Ae 1 4 power supply housing 1 4 accessories 1 4 program Menu naa naka Lada usa dae we BA 5 9 programs flash file system 9 23 properties s sis a dt ae ah dae hm we te 5 10 O LOMISLO TING tree con sui abe restaure 2 1 R felole c Ace iced are ws bre os Gee des xii RANI di a edad a AA 6
22. designed software packages to be transferred between a host server and a mobile computer Before transfer AirBEAM Smart checks and compares package version so that only updated packages are loaded AirBEAM Smart resides on the mobile computer and allows it to request download and install software as well as to upload files and status data Both download and upload of files can be accomplished in a single communications session The ability to transfer software over a wireless network can greatly reduce the logistical efforts of client software management In an AirBEAM Smart system a network accessible host server acts as the storage point for the software transfer The AirBEAM Smart Client uses the industry standard FTP or TFTP file transfer protocols to check the host system for updates and if necessary to transfer updated software J NOTE For more detailed information about AirBEAM Smart refer to the AirBEAM Smart Windows CE Client Product Reference Guide p n 72 63060 xx AirBEAM Package Builder In a typical distributed AirBEAM system software to be transferred is organized into packages In general an AirBEAM package Is simply a set of files that are assigned attributes both as an entire package and as individual component files The package is assigned a version number and the transfer occurs when an updated version is available An AirBEAM package can optionally contain developer specified logic to be used to install the pac
23. end of the key should press on a small spring loaded tab within the cradle and release the mobile computer You should feel the tab moving as you press down Figure 1 16 Press Key into Slot 6 While holding the key down lift the mobile computer out of the cradle Software Release of MC17 Series from the Charging Cradle The Charging cradle p n PSS 3CR01 00R contains a locking mechanism that locks the mobile computer into the cradle The mobile computer releases from the cradle via a software command to the cradle See Chapter 7 Pocket Browser for more information 1 12 MC17 MC17A MC17T MC17U Product Reference Guide Starting the MC17 Series Mobile Computer The mobile computer starts automatically as soon as power is applied either with a charged battery installed or when inserted into the cradle If the mobile computer does not power on perform a cold boot See Performing a Cold Boot on page 1 15 When the mobile computer is powered on for the first time it initializes its system The splash screen Figure 1 17 appears for a short period of time Q wen Figure 1 17 Splash Screen On the MC17 and the MC17A the splash screen is followed by the App Launcher window On the MC17T and the MC17U the splash screen is followed by the Calibration screen Carefully press and briefly hold a pointing instrument on the center of each target that appears on the screen Repeat as the target moves around the screen then tap the s
24. for Device Configuration Package on page 9 1 detailed instructions 2 Connect the mobile computer to a host computer using ActiveSync Microsoft ActiveSync File View Tools Help Sync Details Explore Options Connected Synchronized Information Type Status Figure 9 14 ActiveSync Connected 3 Use a remote control software on the host computer to view the CE desktop See Remote Control Software on page 5 1 for more information 4 Open your ActiveSyncRemoteDisplay application on your desktop to give you a remote view to the WinCE device 5 Select Start gt Settings gt Control Panel The Control Panel window appears 6 Click the System icon The System Properties window appears 7 Click the Memory tab 8 Move the slider bar towards the right to increase total Storage memory to around 36000KB total MC17 MC17A MC17T MC17U Product Reference Guide System Properties OK Memory Device Name dele Move slider to the left for more memory to run programs Move it to the right for more storage space Only unused RAM black portion of the slider bar can be adjusted on Storage Program memory memory 36032KB total 26240KB total 12588KE in use O0944EB in use Figure 9 15 Memory Tab 9 Select OK to close the System Properties window 10 Close the Control Panel window 11 On the host computer open a Windows Explorer window and navigate to the C Program Files Symbol Device Configuration Pa
25. indicate the bar code to scan Staging and Provisioning 2 3 SCAN BARCODES TO DEPLOY Scan Code 2 Figure 2 3 Rapid Deployment Window Scanning Bar Codes 4 After all the bar codes are scanned successfully the mobile computer connects to the server and the PROCESSING PROFILE window displays while network settings are configured PROCESSING PROFILE Applying Settings This may take a while Please Wait Figure 2 4 Rapid Deployment Window Processing Profile 5 When staging is complete the STAGING COMPLETE window displays STAGING COMPLETE Your Device is Ready To Use Figure 2 5 Staging Complete Window 6 Press the left function key to exit the RD Client 2 4 MC17 MC17A MC17T MC17U Product Reference Guide On Demand Staging The MSP 3 0 RD Client also enables staging without having to scan bar codes through the use of On Demand Staging Electronic Staging When using On Demand Staging the RD Client pulls staging profiles directly from an On Demand Profile Server over some form of pre configured or automatically configured IP connection The following types of IP connection modes are currently supported for Electronic Staging ActiveSync Connection Mode This mode uses the IP connection that is established when the mobile computer is directly connected via a USB cable serial cable or cradle to a host computer running ActiveSync The most common scenario would be where the On Demand Profile
26. operating system is stored on Flash devices If necessary the entire OS image may be downloaded to the mobile computer using files provided by Motorola The current OS partition on the mobile computer is included as part of the TCM installation package Any upgrades must be obtained from Motorola This partition is mandatory for the mobile computer e Splash Screen a bitmap smaller than 16 kb and limited to 8 bits per pixel is displayed as the mobile computer cold boots To download a customized screen to display see Creating a Splash Screen on page 9 18 J NOTE 8 bits per pixel only applies to splash screen images Once Windows CE is running the color density is 16 bits per pixel Application Deployment 9 25 e IPL This program interfaces with the host computer and allows downloading via cradle or serial cable any or all of the partitions listed above as well as updated versions of IPL Use caution downloading updated IPL versions incorrect downloading of an IPL causes permanent damage to the mobile computer IPL is mandatory for the mobile computer e Partition Table Identifies where each partition is loaded in the mobile computer Downloading Partitions to the Mobile Computer TCM is used to specify a hex destination file for each partition and download each file to the mobile computer This download requires a program loader stored on the mobile computer The mobile computer comes with a program loading utility Initial Progra
27. positive and negative deviations from this value Nominal Size Standard size for a bar code symbol Most UPC EAN codes are used over a range of magnifications e g from 0 80 to 2 00 of nominal Glossary 6 MC17 MC17A MC17T MC17U Product Reference Guide O ODI See Open Data Link Interface Open Data Link Interface ODI Novell s driver specification for an interface between network hardware and higher level protocols It supports multiple protocols on a single NIC Network Interface Controller It is capable of understanding and translating any network information or request sent by any other ODI compatible protocol into something a NetWare client can understand and process Open System Authentication Open System authentication is a null authentication algorithm P Parameter A variable that can have different values assigned to it PING Packet Internet Groper An Internet utility used to determine whether a particular IP address is online It is used to test and debug a network by sending out a packet and waiting for a response Programming Mode The state in which a scanner is configured for parameter values See Scanning Mode Q Quiet Zone A clear space containing no dark marks which precedes the start character of a bar code symbol and follows the stop character R RAM Random Access Memory Data in RAM can be accessed in random order and quickly written and read RF Radio Frequency ROM Read Only Memory
28. remove the front cover again 8 Insert bar code target cover 9 Push target cover into front cover until it snaps into place Figure 8 9 Replace Target Bar Code Cover Cradle Location Bar Code Note that a cradle location bar code can be mounted on the underside of the target plastic cover Cradle Installation 8 7 System Cabling There are some general limitations that must be taken into account when designing a dispenser and ordering hardware elements of a system e No more than six Charging cradles can be powered off of one power supply and power cable 25 66420 01R e No more than 12 Charging cradles can be powered off of one power supply and Y power cable 25 67592 01R e No more than six Charging cradles can be powered off each leg of the Y power cable e A power supply cable runs from the power supply to one or two Charging cradles e Cradle interconnection cables run between each successive cradle in the chain e The power supply is air cooled and as such expects some circulation of fresh air around it Do not enclose it in a small airtight enclosure e Power supplies must be mounted in their natural landscape orientation They contain fans and their vents must allow for the free flow of air e Power supplies should be mounted either above or below dispensers and entrance heads Mounting of power supplies to the right or left is not preferred e When laying out furniture cable routing should be
29. residing in volatile storage Windows CE maintains the System Registry in volatile storage CopyFiles copies files from one folder to another on a cold boot Files can be copied from a non volatile partition Application or Platform to the Windows or other volatile partition during a cold boot During a cold boot CopyFiles looks for files with a CPY extension in the root of the Platform and Application FFS partitions Platform first and then Application These files are text files containing the source and destination for the desired files to be copied separated by gt The following example from the file application cpy is contained on the demo application partition included in the DCP for MC17xxc50 It can also be obtained from the web site at http supportcentral motorola com Files are copied to the Windows folder from the Flash File System using copy files cpy in the following order Platform Application Example Application ScanSamp2 exe gt Windows ScanSamp2 exe This line directs CopyFiles to copy the ScanSamp2 exe application from the Application folder to the Windows folder Non FFS Partitions Non FFS Partitions include additional software and data pre loaded on the mobile computer that can be upgraded Unlike FFS Partitions these partitions are not visible when the operating system is running They also contain system information Non FFS partitions include the following e Windows CE The complete Windows CE
30. selection To find the probable cause of the error use the error number and or the error text displayed on the screen to look up the error in Table 9 4 Table 9 4 PL Errors Error Error Text Probable Cause Number Unknown error A general error occurred Retry the download If the failure persists it is most likely due to a hardware failure the mobile computer requires servicing Cancelled by user The user canceled the download Can t open the source 7 An error occurred opening the source device either radio card or Serial port Check source device connectivity and retry Can t open the An error occurred opening the destination device either flash ROM destination or Power Micro Retry the download If the failure persists it is most likely due to a hardware failure the mobile computer requires servicing The source device either radio card or Serial port could not be read from Check source device connectivity and retry Can t read from the source device Can t write to the 10 The destination device either flash ROM or Power Micro could not destination device be written to Retry the download If the failure persists it is most likely due to a hardware failure the mobile computer requires servicing Application Deployment 9 17 Table 9 4 PL Errors Continued Error Text Fab Probable Cause Transmission checksum 11 An error occurred during transmission from the source device error eith
31. through a WLAN radio backbone to the retail establishment s server s The hardware devices are the MC17 mobile computers charging cradles one per MC17 mobile computer power supplies and cables A dispenser typically refers to a piece of furniture which has mounted to it the Charging cradles their power supplies and cables Customers retail establishments design their own dispensers to meet their particular floor space and display requirements The information in this chapter should help a customer to design a dispenser and to understand the installation requirements Installation of the Charging Cradle Removing the Front Cover To remove the front cover 1 Loosen two captive screws securing the front cover to the base Figure 8 1 Remove Screws 2 Pull front cover away from base and then lift out of the base 8 2 MC17 MC17A MC17T MC17U Product Reference Guide Alignment Holes Figure 8 2 Cover Removal Mounting the Cradle The Charge cradle contains mounting holes in the back housing so that it can be bolted to supporting furniture In addition it come with plugs and a variety of cable routing outlets Cable outlets not used can be concealed with the plugs provided Figure 8 3 provide the information required to design correct mounting holes for the charge cradles Cradle Installation 8 3 127 mm 0 4 mm p 5 0 0 02 Mounting holes 4 271 8 mm 0 7 mm 10 70 0 03 154 0 2 mm
32. to download a package The RAM management logic attempts to remove any discardable AirBEAM packages resident on the client This check box specifies whether the automatic insertion of a file path separator character should be suppressed when the client generated server package definition file names When enabled the parameter also disables the appending of apd to the package This feature is useful for AS 400 systems in which the file path separator character is a period When this feature is enabled the server directory Directory and package name Package 1 Package 2 Package 3 and Package 4 are appended as is when building the name for the server package definition file When this feature is disabled a standard file path separator is used to separate the server directory Directory and package name Package 1 Package 2 Package 3 and Package 4 when building the name for the server package definition file In addition an apd extension is appended automatically This check box specifies whether the TFTP protocol is to be used to download files By default the AirBEAM Smart Client uses the FTP protocol This check box specifies whether the AirBEAM Smart Client uploads a WNMS information file at the end of each version synchronization This tab is used to configure various miscellaneous features MC17 MC17A MC17T MC17U Product Reference Guide Auto retry Retry Delay In use Test Wait Welcome Close Apps Figure B 6
33. 17 MC17A MC17T MC17U Product Reference Guide Figure 2 17 Package List Window Press the left function key to return to the Main Menu Staging and Provisioning 2 11 Provisioning Provisioning is the process of installing software packages onto the MC17 series mobile computers MSP Agent J NOTE MSP Agent is also known as MSP 3 X Provisioning Client The Provisioning Client is responsible for implementing device side provisioning activities as defined by a policy A policy is evaluated on the MSP 3 X system and delivered to mobile computers as job documents via relay servers The MSP 3 X Provisioning Client is 100 backward compatible to prior versions of the AirBEAM Client Existing AirBEAM Smart users can use the MSP 3 X Provisioning Client as a 100 backward compatible replacement for prior versions of AirBEAM Client when used in classic AirBEAM mode with existing FTP servers Existing MSP 2 X users can use the new Provisioning Client as a 100 backward compatible replacement for previous versions of AirBEAM Client when used in Level 2 Agent and Level 3 Agent modes with existing MSP 2 X Appliances For more detailed information on MSP Agent Provisioning Client refer to the MSP 3 X User s Guide p n 72E 100158 xx MSP Agent Main Menu The MSP Agent Main Menu contains the following options e Monitoring Processing e Force Check In e Package List e View Client info e Log Menu e Hide UI e Exit exits the MSP Agent ap
34. 2 reset AA 1 12 1 15 eH AP 1 15 resetting ad dace Sede mete at deen eke a eee 1 15 LE Sekt se aeesesee se warn KE deal oh ae Bee AA ek rpm at crass we She 5 9 S scan status 2 ABT NEA en seine 1 14 scan status See also data capture scanning DARCOS me PAA 1 13 LED indicators 1 14 See data capture 1 13 screen Symbol splash screen 1 12 scripts COUN RER PE PP 9 8 Saving 9 9 service information XVI setting Up a partnership partnership gawaan aha mak ss ses ce th pars 4 3 settings 5 9 SHOW GIOCK ses rm a a dico cv am uses ic 5 11 soft reset 1 15 splash screen 9 24 creating 9 18 SAGING sha Gad na eed op AK eae LUNA oreo es 2 1 Start MENU 5 9 Starting the mobile computer 1 12 status ICON 5 7 5 8 status icons Windows CE 5 0 5 7 storage temperature A 2 SUSPEND paanan PE oR Sees NLANG dice aces 5 9 T taskbar cash BANA eee ni SE eo ee Am rep eos dare Se 5 7 TCM building hex image 9 5 9 9 creating script 9 8 defining properties 9 7 error messages
35. ANONS 0 0 0 20s bees es ve owe nip iraina xii conventions notational aaa kaka aaa aaa XV CPU pleases peau EEA A E des ans A 1 CAGE KEN nA a em ce teen c de 1 4 creating splash screen 9 18 D daisy chain cable 1 4 data CAPI ie oe das ana moi ee xii adjusting the distance 1 14 indicator 1 14 Index 2 MC65 User Guide scan angle 45 4 rss le ede de me Ad 1 13 SCAN TAN a a PA tee wh a depot aes 1 13 SCANNING ess ss es dura douce 1 13 DOP modo a he ee 9 1 DCP for MC17xxc50 XV 9 5 9 8 9 18 9 24 development cable 1 4 Device Configuration Package 9 1 Device Configuration Package for MC17xxc50 xv 9 5 OO ie E do aa ede kee gl ave 9 18 9 24 dimensions A 1 dispenser key 1 10 display AA PAA xii A 1 display backlight saving power 6 4 display clock 5 11 documents 5 9 downloading files 9 3 drop specification A 2 E electrical safety A 3 EMDK for C 9 1 EMDK for eVC4 XV Enterprise Mobility Developer Kit for C 9 1 Enterprise Mobility Developer Kit f
36. Already existing IP Connection Mode u 0 77 aa 2 4 Well known WLAN Connection Mode Le 2 4 BIBE ACL AA AA 2 6 CEO ANA AA NAA AG 2 6 LOG MENU D na AGA AA ii ti 2 7 NIEW LOT ee E ALLAN ANG KALA ABANGAN AA AGANG NAGA AA AA 2 7 Men JO LO AN Aa NAA AA nee eee ee ee eee eee eee 2 8 SOLEO LEVEI PAA 2 8 DELJOD ON E AA E AA AA 2 9 PACKAGE AI OP cele cacti er tcc atts ae acd tance 2 9 PROVISIONING sn E ne ee an nn ee me mt ne 2 11 SA ee ie ee D ee 2 11 MSP Agent MAIRIE cn APA 2 11 MONO PROCESSING sana a done de de ne and an in ain dis 2 12 FOCE ONOCR AA 2 12 PACKACS ES aaa E AA E A AA 2 12 OHONO RE EEE E EA 2 13 LOG MEN aa a T ii sedans 2 13 VOW EOU AA AA AA AAP 2 14 MEN JOD LOC za AA AGA 2 14 SE LOG LEVEI a AANGAL 2 15 SE COO LOG EG VSN maa ANG AA AA 2 15 HO Ul aa E GAAN AA AA 2 16 Chapter 3 Wireless Applications OO CON Asi 3 1 802114 OVVIE maa penses GAAN AA team 3 1 Configuring My Country for Use with WLAN on an MC17 Series aasa 3 1 Enabled 802 11d Network iii 3 2 DISAIS 2G Loi CA LA AA a 3 2 Create WCS Options Registry File a 3 2 Update MC17 via 802 11d Enabled Staging Network 3 2 Connect to the Non 802 11d Network a 3 3 Wireless Application on the MC17T MC17U Uu 3 3 Signal Strength ICOM sidianicsancesnaruiscimteasawerdiahsanniinanbiioirdemenwsichutidnsbiaaiaxiimensionnadeeieuPkambonioiavamateunanewis 3 4 Turning Off the Radio Table of Content
37. CT REFERENCE MC17 MC17A MC17T MC17U Product Reference Guide 72E 100467 05 Rev A January 2013 MC17 MC17A MC17T MC17U Product Reference Guide 2007 13 by Motorola Solutions Inc All rights reserved No part of this publication may be reproduced or used in any form or by any electrical or mechanical means without permission in writing from Motorola This includes electronic or mechanical means such as photocopying recording or information storage and retrieval systems The material in this manual is subject to change without notice The software is provided strictly on an as is basis All software including firmware furnished to the user is on a licensed basis Motorola grants to the user a non transferable and non exclusive license to use each software or firmware program delivered hereunder licensed program Except as noted below such license may not be assigned sublicensed or otherwise transferred by the user without prior written consent of Motorola No right to copy a licensed program in whole or in part is granted except as permitted under copyright law The user shall not modify merge or incorporate any form or portion of a licensed program with other program material create a derivative work from a licensed program or use a licensed program in a network without written permission from Motorola The user agrees to maintain Motorola s copyright notice on the licensed programs delivered hereunder and to inclu
38. Create WCS Options Registry File To export a WCS Options Registry file that contains the proper settings for the network perform the following steps 1 Obtain another device that has the Fusion application on it This device should have Fusion version 2 4 or greater 2 Using the Fusion application on a separate device tap the Wireless icon in the system tray and select Options from the menu The Options window appears 3 Inthe Options drop down list select Regulatory a Inthe Settings drop down list select the country code to use b Un check the Enable 802 11d checkbox c lap Save 4 In the Options drop down list select Export a Tap the Export Options button The Save As window appears b Save the WCS Options Registry file to the device name the file as desired 5 Tap X to close the Options window 6 Using ActiveSync copy the WCS Options Registry file to a host computer This file will be downloaded to configure MC17 devices with the correct country and 802 11d mode Update MC17 via 802 11d Enabled Staging Network Use the staging network to configure all devices with the correct country code and 802 11d mode Wireless Applications 3 3 1 Configure RD to download packages from a FTP server that is accessible from the staging network This may require MSP bar codes etc 2 The Out of Box magic profile for the MC17 devices automatically attempts to connect to a wireless network with an ESSID of 101 This shou
39. ECICA LS AA RP te A 6 Power Supply Cable Y type A 6 rade IN Ter COMME On Cabe ne et A 6 Appendix B AirBEAM Smart Client mikee NGA AA B 1 AirBEAM Package Builder 1a B 1 AIBEAM MA CENT an ANA ITNA ANA B 2 PAM PI WICC SG aa AA AA nakaka B 2 Configuring the AirBEAM Smart Client a B 2 PACKAGES CI AD aaa AGANG AA AA AA B 2 PACKAGES Ah NAO paaa a PATA PA pia AA Aa B 3 SOME AD AA AA AA AA eee eee B 4 IVINS Ue ADS a AA AA B 4 MISC AD Hanna ANAN AA E B 5 MISE AO maa AAO AA AA AA AA Aa B 6 Viste RAD a de nn Re ne B 7 Synchronizing with the Server iii B 8 MELBA ne AA B 9 Automate DY MCMFOMIZANON aaa ana NA Ag ee ie B 9 PAI AW AGUNG AA AA NAA AANO ANA a NAY B 9 Appendix C App Launcher Configuration ee le Bie AA AA AA C 1 Glossary Index MC17 MC17A MC17T MC17U Product Reference Guide ABOUT THIS GUIDE Introduction This guide provides information about setting up and configuring MC17 mobile computers and accessories J NOTE Screens and windows pictured in this guide are samples and can differ from actual screens Documentation Set The documentation set for the MC17 is divided into guides that provide information for specific user needs e MC17 MC17A MC17T MC17U Mobile Computer Quick Reference Guide describes how to set up the MC17 MC17A and MC17T mobile computers e MC17 MC17A MC17T MC17U Mobile Computer Product Reference Guide describes how to set up operate and program the MC17 series mobile comp
40. ED MOTOROLA Bezel Display MC17 series Figure 1 1 Front View Figure 1 2 Back View can Exit Window Front Bezel Torx Screw Access Cover Speaker Battery Cover Battery Cover Torx Screw Power Connector Introduction 155 1 4 MC17 MC17A MC17T MC17U Product Reference Guide Accessories Table 1 1 Accessories Item Part Number Description Locking Charging Cradle Non Locking Charging Cradle Cradle Key Cradle Key Pack Power Supply Power Supply Housing Daisy Chain Cable Power Cable Y Power Cable Cradle Location Labels Development Cable USB Cable Cart Holder Screen Protector Kit MC17 and MC17A Bezel MC17T and MC17U Bezel PSS 3CR01 00R PSS 3CR01 NLR Provides power and storage for the mobile computer Provides power and non locking storage for the mobile computer PSS 3KY01 00R Manually releases the mobile computer from the Charging cradle PSS 3KY01 20R Manually releases the mobile computer from the Charging cradle 20 pack 50 14000 241R PSS 3PS04 00R 25 66431 01R 25 66420 01R Provides power to the Charging cradle Encloses the power supply Interconnects two Charging cradles Connects the power supply to up to six Charging cradle using the daisy chain cable 25 67592 01R Connects the power supply to up to 12 Charging cradles using the daisy chain cable PSS 3LB02 00R PSS 3LB03 00R Contains 1 300 p
41. ID and the secret and calculates a one way hash using MD5 The hash value is sent to the authenticator which in turn builds that same string on its side calculates the MD5 sum itself and compares the result with the value received from the peer If the values match the peer is authenticated Character A pattern of bars and spaces which either directly represents data or indicates a control function such as a number letter punctuation mark or communications control contained in a message Character Set Those characters available for encoding in a particular bar code symbology Cold Boot A cold boot restarts the mobile computer and erases all user stored records and entries COM port Communication port ports are identified by number e g COM1 COM2 Continuous Code A bar code or symbol in which all spaces within the symbol are parts of characters There are no intercharacter gaps in a continuous code The absence of gaps allows for greater information density Glossary 3 Cradle A cradle is used for charging the mobile computer battery and for communicating with a host computer and provides a storage place for the mobile computer when not in use D DCP See Device Configuration Package Decode To recognize a bar code symbology e g UPC EAN and then analyze the content of the specific bar code scanned Decode Algorithm A decoding scheme that converts pulse widths into data representation of the letters or numbers enc
42. Misc 2 Tab Table B 5 Misc 2 Tab Descriptions Field Description Auto retry Retry Delay In use Test Wait Welcome Close Apps Misc 3 Tab This field is used to specify whether the AirBEAM Smart Client automatically retries if there is a failure during the synchronization process If this feature is enabled the AirBEAM Smart Client displays a popup dialog indicating the attempt of a retry The popup dialog is displayed for the number of seconds specified in the Retry Delay field The valid values for this field are 1 the AirBEAM Smart Client automatically retries indefinitely 0 the AirBEAM Smart Client does not automatically retry 0 the AirBEAM Smart Client automatically retries up to the number of times specified This field specifies the amount of time in seconds that the AirBEAM Smart Client delays before automatically retrying after a synchronization failure This check box specifies whether the AirBEAM Smart Client tests to determine if a file is in use before downloading If the n use Test feature is enabled the AirBEAM Smart Client downloads a temporary copy of any files that are in use If any temporary in use files are downloaded the AirBEAM Smart Client automatically resets the client to complete the copy of the in use files If the n use Test feature is disabled the synchronization process fails 813 if any download files are in use This check box specifies whether the AirBEAM Smart Clien
43. P server to return the Bootfile name field option 67 The special RF network registry settings are included but commented out in the radio network registry initialization files essid xxxx_yy reg Use this tab to configure various miscellaneous features Sched Mode Disable Sched Time lo Sched Load Default Sched Prmpt Disable Figure B 8 Misc 4 Tab B 8 MC17 MC17A MC17T MC17U Product Reference Guide Table B 7 Misc 4 Tab Descriptions Field Description Sched Mode Sched Time Sched Load Sched Prompt Specifies whether and how the scheduled mode is enabled If enabled schedule mode causes the AirBEAM synchronization process to occur periodically The selections are Disable The schedule mode is disabled Fixed time The schedule mode is enabled The AirBEAM synchronization will be launched once per day at the time specified in the Sched Time setting The synchronization will be launched every day Sched Time minutes past midnight Fixed period The schedule mode is enabled The AirBEAM synchronization will be launched at a period by the Sched Time setting The synchronization will be launched every Sched Time minutes This edit control specifies in minutes the period for the schedule mode The Sched Mode setting specifies how the Sched Time value is used This drop down menu specifies the load mode to be used for scheduled synchronization if enabled The selections are
44. Place wire latch down until just below top of the screw boss Wire Latch Screw Boss Figure 1 7 Close Wire Latch 9 Place the battery cover onto the handle and slide it as shown 1 8 MC17 MC17A MC17T MC17U Product Reference Guide Figure 1 8 Replace Battery Cover 10 Inspect the position of the battery cover with the main housing If the door is misaligned remove battery and black rubber pad and re install Battery Door Properly Aligned Figure 1 9 nspect Battery Door Alignment 11 Secure the battery cover with the Torx screw using a T8 Torx drive 7 Om NS Figure 1 10 Secure Battery Cover with Screw 12 After installing a new battery wait approximately one minute before inserting the mobile computer into a cradle Introduction 1 9 J NOTE When installing a new battery or performing an OS Update wait approximately one minute before inserting the MC17 into a cradle 13 Run the battery service procedure See Clearing the Battery on page 10 2 for information Charging the Battery CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page A 10 1 J NOTE Charge time is based upon the following WLAN radio is set to maximum power mode WLAN is associated with an Access Point and display backlight set to 25 brightness Before using the mobile computer for the first time charge the battery The battery fully charges in approximately five hou
45. Server is running on the host computer to which the mobile computer is connected via ActiveSync It would however also work with the On Demand Profile Server running on any other host computer that is on the same subnet as the host computer to which the mobile computer is connected via ActiveSync Already existing IP Connection Mode This mode uses any IP connection that is already active on the mobile computer This could be a direct Ethernet port if available or a WLAN connection that was configured and established before the RD Client was launched It could also be any other form of IP connection that might be available on the mobile computer The RD Client does not do anything to configure or establish such connections but uses them if they exist The On Demand Profile Server must be running on a host computer that is on the same subnet that is accessible from the connection Well known WLAN Connection Mode This mode works only on supported Motorola WLAN adapters The RD Client attempts to configure and establish WLAN IP connections using pre defined Motorola WLAN settings If the RD Client is able to successfully configure and establish such a connection and if an On Demand Profile Server is running on a host computer that is on the same subnet that is accessible from the connection then Electronic Staging proceeds using that connection To perform On Demand Staging 1 Inthe App Launcher menu press the center function key to launch
46. a Splash Screen The source bitmap files used to create the default splash screens for the mobile computer are supplied with the DCP for MC17xxc50 These files can be modified using any of the standard windows image editors allowing customization for particular customers To create a custom splash screen perform the following steps 1 Open the Splashcolor bmp file supplied with the DCP for MC17xxc50 using an image editor 2 Modify the bitmap file and save 3 Create a splash partition using the steps shown in the Building the Image on page 9 9 Splash Screen Format If the default files are not used to create the new splash screens be sure to preserve the image format The formats are as follows Table 9 5 Splash Screen Format Screen Type Dimensions Color Format 320 x 216 8 bits per pixel 8 bits per pixel only applies to splash screen images Once Windows CE is running the color density is 16 bits per pixel See Sending the Hex Image Using IPL on page 9 10 for information about loading the splash screen using TCM and IPL Application Deployment 9 19 OS Update MC17 and MC17A When operating system images are updated new update images will be available as part of the Device Configuration Package DCP on the Support Central web site at htip supportcentral motorola com To load a new operating system using OS Update 1 Download the latest DCP for the MC17 or MC17A from the Support Central web site See
47. able 1 3 Keypad Descriptions Key Description Scroll Left Key Moves the cursor focus to the left Enter Key Executes a selected item or function Scroll Right Key Moves the cursor focus to the right Up Arrow Key Moves the cursor focus up Scan Key Enables the laser scanner when a scanning application is active Down Arrow Key Moves the cursor focus down Getting Started In order to start using the mobile computer for the first time e Install the battery e Charge the battery Connecting the Battery In order to start using the mobile computer you must install the battery and then charge it 1 Remove tape securing battery cover to handle 2 Remove screw from screw hole under tape 3 Slide the battery cover toward the bottom of the handle and then lift Screw Under Tape Figure 1 5 Remove Battery Cover Introduction 1 7 4 Ensure that the black rubber pad in the battery compartment is lying flat along the bottom of the compartment with its smoother side facing up and the rubber fingers straddling the screw boss 5 Ensure the wire latch is in the up position 6 Place the battery rounded side down in the compartment Using a non metallic tool if necessary guide the battery cable connector into the female battery connector on the mobile computer Wire Latch Figure 1 6 nsert Battery The connector is keyed so it only fits one way 7 Press the connector down to ensure a positive connection 8
48. abled 802 11d network e a disabled 802 11d network Sj 72 MC17 MC17A MC17T MC17U Product Reference Guide Enabled 802 11d Network There is no need to configure a country if 802 11d is used by the Access Point AP Verify that the wireless network infrastructure has 802 11d enabled To connect to a network with 802 11d enabled 1 Use Mobility Services Platform MSP to generate bar codes that contain a Fusion wireless network profile for use with Rapid Deployment RD This profile should match the network that is being connected to a properly configured ESSID 2 On the MC17 use RD to scan the MSP Fusion Profile bar codes 3 RD imports the Fusion Profile into the Fusion Database and attempts to connect to the network configured in the profile Fusion uses the country code information provided in the AP s beacon 802 11d to determine the regulatory requirements and connect to the network using a valid WLAN channel Disabled 802 11d Network If the network does not have 802 11d enabled it is necessary to create e an WCS Options Registry file on another device e a new staging network dedicated to the transition from 802 11d to using a specific country code This staging network needs to have 802 11d enabled This staging network could be as simple as an AP connected to a host computer and multiple MC17s A separate non MC17 Fusion based device MC70 MC9090 MC3000 etc is needed to create the WCS Options Registry file
49. ad the files into the Temp directory follow the procedures for the MC17 and MC17A above To load a new operating system using OS Update and the Storage Card folder 1 Download the latest DCP for MC17T MC17U from the Support Central web site See for Device Configuration Package on page 9 1 detailed instructions 2 Connect the mobile computer to a host computer using ActiveSync 2 Microsoft ActiveSync File View Tools Help HE Sync Details Explore Options Connected Synchronized Information Type Status Figure 9 18 ActiveSync Connected 3 Onthe host computer open a Windows Explorer window and navigate to the C Program Files Symbol Device Configuration Packages MC17xxc50Ben V1 x folder 4 Inthe ActiveSync window click the Explore button A Windows Explorer window appears 9 22 MC17 MC17A MC17T MC17U Product Reference Guide Mobile Device File Edit View Favorites Tools Help Back 3 Search Wey Folders EBk Address 4 Other Places 4 M Computer O My Documents J My Network Places Application Application Data My Documents Network Details 2 Fs Platform profiles Program Files Recycled CJ Windows Control Panel 11 objectis Mobile Device Figure 9 19 Explorer Window 5 Copy the OSupdate folder to the Storage Card folder on the mobile computer 6 Navigate to Storage Card OSUpdate folder on the mobile computer 7 Select View gt Details to display th
50. age name must correspond to a package that is available on the specified package server This is an optional field B 4 MC17 MC17A MC17T MC17U Product Reference Guide J NOTE No inadvertent trailing soaces should be entered on the Packages 2 tab Information entered in these fields are case and space sensitive Server Tab Use this tab to specify the configurations of the server to which the client connects during the package synchronization process Packages a IP Address Directory Liser Password Figure B 4 Server Tab Table B 3 Server Tab Descriptions Field Description IP Address The IP Address of the server It may be a host name or a dot notation format Directory The directory on the server that contains the AirBEAM package definition files All AirBEAM package definition files are retrieved from this directory during the package synchronization process User The FTP user name that is used during the login phase of the package synchronization process Password The FTP password that corresponds to the FTP user specified in the User field The specified password is used during the login phase of the package synchronization process J NOTE No inadvertent trailing spaces should be entered on the Server tab Information entered in these fields are case and space sensitive Misc 1 Tab Use this tab to configure various miscellaneous features RAM Management Suppress Separator TFTP WAMIS
51. and MC17A runs Windows CE 5 0 operating system and the operating system is only available for configuration when connected to a host computer via ActiveSync Since these devices are non touch and has a limited keypad control is only available using remote control software The MC17T and MC17U are touch enabled devices and control is available using the user interface Ul ActiveSync See Chapter 4 ActiveSync for information on downloading and installing ActiveSync Remote Control Software To control the device from a host computer a remote control software application such as ActiveSync Remote Display is required Download WindowsMobilePowerToys msi application from the Microsoft web site http www microsoft com Following the instructions with the software to install the application on a host computer Connection to Host Computer To connect the mobile computer to a host computer 1 Ensure that ActiveSync is installed properly on the host computer See Chapter 4 ActiveSync for more information 2 Using a T8 Torx drive remove the two Torx screws securing the access panel to the back housing 5 2 MC17 MC17A MC17T MC17U Product Reference Guide Torx Screw Access Panel Figure 5 1 Remove Access Panel CAUTION Do not remove the access cover while the mobile computer is on and do not operate the mobile AN computer with the access cover removed Follow proper Electro Static Discharge ESD precautions to avoid
52. as direct as possible Routing should follow vertical and horizontal runs through the modules As part of each power supply that is shipped is a set of labels numbered 1 through 12 These labels are to be used to track the number of loads on a particular supply Each label is affixed to the cradle interconnection cable when a cradle is added to the daisy chain When all labels are used the supply is fully loaded Figure 8 10 shows how the maximum number of Charging cradles can be cabled to a power supply using power cable 25 66420 01R Figure 8 11 shows how the maximum number of Charging cradles can be cabled to a power supply using the Y power cable 25 67592 01R Note that there are only six cradles per leg of the power supply cable and only 12 cradles in total U mc Q Ul SS LIL Figure 8 10 Maximum Number of Charge Cradles per Power Supply MC17 MC17A MC17T MC17U Product Reference Guide SIS PST Sl Sl gt Slo ola 5 Figure 8 11 Maximum Number of Charge Cradles per Power Supply with Y Power Cable Cradle Installation 8 9 Mounting the Power Supply Housing The power supply can be housed in a plastic housing p n PSS 3PS04 00R to match the Charging cradles and hide bare power supplies and cables
53. ate with an AP e After the customer check out place the mobile computer in suspend mode This prevents the mobile computer s battery from discharging while sitting at a counter before being returned to the Charging cradle Once inserted in the cradle the mobile computer wakes up automatically e When the mobile computer is not used after a time out period place it in suspend mode Any key press wakes up the mobile computer This can greatly increase battery life e Ifthe user application does not allow placing the mobile computer in suspend mode turn off the backlight after the time out period e Set the backlight brightness to the minimum required by the application e Ensure a good wireless signal e Set the wireless profile to MAX Power Save mode If CAM mode is selected the device does not maximize power savings Running time for the MC17 series is expected to be approximately 6 to 7 hours with the following profile 6 4 MC17 MC17A MC17T MC17U Product Reference Guide e 2 scans minute e transmitting 32K bytes of data per scan e 75 display brightness e 50 On Off backlight e Associate to an access point AP with Good signal strength and configure the wireless profile to MAX Power Save mode Changing the Power Settings J NOTE Use remote control software to navigate the operating system See Chapter 5 Using the Windows CE Desktop for instructions To set the mobile computer to turn off after a short period of no
54. ation between your mobile device and this computer you must set up partnership between them Would you like to set up a partnership O Yes Set up a partnership 30 that can synchronize information between my device and this computer O No don t want to synchronize information Set up my device as a guest so that can copy or move Information between my device and this computer Figure 4 3 New Partnership Window 2 Select if you want to set up a partnership Select either the Yes or No radio button 3 Click Next 4 If No is selected skip to step 7 4 4 MC17 MC17A MC17T MC17U Product Reference Guide New Partnership Select Synchronization Settings Select the type of information you want to synchronize To synchronize particular type of information select its check box To stop synchronization of that information clear its check bos Mobile Device Desktop Computer Microsoft Outlook Contacts Microsoft Outlook O Files Synchronized Files O E8 Pocket Access Microsoft Databases Tasks Microsoft Outlook To find out more about and to customize what gets synchronized click Settings on that information type in the list and then click Settings Figure 4 4 Select Synchronization Setting Window 5 Select the appropriate settings and click Next New Partnership Setup Complete ou are now ready to start exchanging information between your mobile device and this computer Upon exiting this
55. aunch any application on the mobile computer AA App Launcher 3 Device Info it 4 MC17 Scan z 5 Reset Figure C 1 Default App Launcher Window To customize the App Launcher menu 1 ActiveSync the mobile computer with a host computer 2 Copy the file launcher reg from the Application folder on the mobile computer to a local directory on the host computer 3 Open the file using a text editor 4 The following lists the five default menu items that appear on the App Launcher display Note that Exit menu item is not listed in the registry file HKEY_CURRENT_USER Software Symbol Launcher Default Programs Prog1 Description RD Client Name windows rdclient exe Commarid LL HKEY_CURRENT_USER Software Symbol Launcher Default Programs Prog2 MC17 MC17A MC17T MC17U Product Reference Guide Description SPB Name program files SPB2_CE exe Command LU HKEY_CURRENT_USER Software Symbol Launcher Default Programs Prog3 Description Device Info Name Windows DeviceInfoApp exe Command LU HKEY_CURRENT_USER Software Symbol Launcher Default Programs Prog4 Description MC1l7 Scan Name Application MC17 Scan EXE Common LI HKEY_CURRENT_USER Software Symbol Launcher Default Programs Prog5 Description Reset Name Windows WarmBoot EXE Command W To add a sixth item to the list enter the following after the wa
56. being read by unauthorized people ENQ RS 232 ENQ software handshaking is also supported for the data sent to the host EMDK Enterprise Mobility Developer s Kit Ethernet An IEEE standard network protocol that specifies how data is placed on and retrieved from a common transmission medium Glossary 4 MC17 MC17A MC17T MC17U Product Reference Guide F Flash Memory Flash memory is nonvolatile semi permanent storage that can be electronically erased in the circuit and reprogrammed File Transfer Protocol FTP A TCP IP application protocol governing file transfer via network or telephone lines See TCP IP H Hard Reset See Cold Boot Hz Hertz A unit of frequency equal to one cycle per second Host Computer A computer that serves other mobile computers in a network providing such services as computation database access supervisory programs and network control IEC International Electrotechnical Commission This international agency regulates laser safety by specifying various laser operation classes based on power output during operation IEC 825 Class 1 This is the lowest power IEC laser classification Conformity is ensured through a software restriction of 120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner s oscillating mirror fails IEEE Address See MAC Address Internet Protocol Address See IP Input Output Ports O ports are primarily dedicated to
57. booting of diskless devices TKIP Temporal Key Integrity Protocol A wireless encryption protocol that periodically changes the encryption key making it harder to decode Transmission Control Protocol Internet Protocol See TCP IP TLS Transport Layer Security TLS is a protocol that ensures privacy between communicating applications and their users on the Internet When a server and client communicate TLS ensures that no third party may eavesdrop or tamper with any message TLS is the successor to the Secure Sockets Layer SSL Trivial File Transfer Protocol See TFTP U UDP User Datagram Protocol A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required For example UDP is used for real time audio and video traffic where lost packets are simply ignored because there is no time to retransmit If UDP is used and a reliable delivery is required packet sequence checking and error notification must be written into the applications W Warm Boot A warm boot restarts the mobile computer by closing all running programs All data that is not saved to flash memory is lost WAP Wireless Application Protocol set of specifications developed by the WAP Forum that lets developers using Wireless Markup Language build networked applications designed for handheld wireless devices WAP was designed to work within the constraints of these devices a limited memory and CPU size small
58. canning A 2 MC17 MC17A MC17T MC17U Product Reference Guide Table A 1 Technical Specifications Continued Item Description User Environment Operating Temperature 0 C to 40 32 F to 104 F Storage Temperature 20 to 60 C 4 F to 140 F Battery Charging Temperature 0 C to 40 32 F to 104 F ambient temperature range Humidity 5 to 95 non condensing Drop Specification Multiple 4 ft 1 2 m drops to tile linoleum over concrete across operating temperature range ESD 15k VDC air discharge 8k VDC direct discharge 8k VDC indirect discharge WLAN Wireless Data Communications WLAN radio MC17 802 11b g MC17A MC17T MC17U 802 11a b g Operating Channels Channel 1 13 2412 2472 MHz Channel 14 2484 MHz Japan only Actual operating frequencies depend on regulatory rules and certification agency Security WEP 40 or 128 bit TKIP TLS TTLS MS CHAP TTLS MS CHAP v2 TTLS CHAP TTLS MD5 TTLS PAP PEAP TLS PEAP MS CHAP v2 AES LEAP WPA2 Output Power 100 mW U S and International Data Rate 802 11b up to 11Mb per second 802 119 up to 54Mb per second Frequency Range 802 11a 5 Ghz country dependent MC17T and MC17U only 802 11b 2 4 GHz country dependent 802 119 2 4 GHz country dependent Antenna Internal Laser Safety IEC FDA Class 1 in accordance with IEC EN 60825 1 amp 21 CFR 1040 10 amp 11 Laser Notice No 50 Laser Decode Capability Code 39 Code 128 Code 93 C
59. cations To build scripts 1 Click Build on the TCM toolbar The Configure Build window appears Configure Build For MC1 7x0c50Ben V1 0 64M Build Path C Program Files45ymbol Device Configuration Packages MOT 7x0c50B en 1 OH es Images Browse Select Item To Build Build File Format W Partition Table parttbl hex MW Compression ASCII Restricted Set Splash Screen Platform Application Figure 9 6 Configure Build Window 2 Select the items partitions to build using the check box es to the left of each named partition 3 The Build Path defines where to store all built partitions 4 Select nex image COMPRESSION to reduce the size and speed up the download 5 Click OK and follow the on screen instructions If one of the partitions being built is the Splash Screen a prompt appears requesting both the source Bitmap file and the destination HEX file 6 Acheck is performed and if there are no errors the partition hex files are created If the build fails the hex files are not be created and TCM displays an error message Two of the most common reasons for a build failure are e Files defined in the script can not be found This error can occur when the files referenced by the script are no longer stored on the development computer or the folders where they are stored were renamed e The total amount of flash memory space required by the script exceeds the image size To correct this reduce the number of f
60. ckages MC17xxc50Ben V1 x folder 12 In the ActiveSync window click the Explore button A Windows Explorer window appears Fr amp Mobile Device Cox i File Edit View Favorites Tools Help Back 3 JO Search Wey Folders EBk Mle Other Places D 4 M Computer ra O My Documents kd My Network Places Application Application Data My Documents Network Details gt profiles Program Files Recycled Windows Control Panel Figure 9 16 Explorer Window 13 Copy the OSupdate folder to the Temp folder on the mobile computer 14 Using the remote control software navigate to Temp OSUpdate folder on the mobile computer Select View gt Details to display the whole filename Application Deployment 9 21 17x0c50BenColor 5D Ihk 17x0c50BenColor TEMP Ink HlashUpdateUtility dll C osupdHblvd exe Figure 9 17 Temp Directory 15 Double click the 17xxc50BenColor TEMP Ink filename to launch the OSUpdate utility 16 Once the update is competed the mobile computer automatically cold boots 17 Remove the MC17 series mobile computer from the cradle and re insert after approximately one minute MC17T MC17U When operating system images are updated new update images will be available as part of the Device Configuration Package DCP on the Support Central web site at http supportcentral motorola com The OS Update files can be loaded in the Temp directory or the Storage Card directory To lo
61. clean the connectors on a cradle 1 Remove power from the cradle 2 Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol 3 Rub the cotton portion of the cotton tipped applicator along the pins of the connector Slowly move the applicator back and forth from one side of the connector to the other Do not let any cotton residue on the connector 4 All sides of the connector should also be rubbed with the cotton tipped applicator 5 Spray compressed air in the connector area by pointing the tube nozzle about 72 inch away from the surface CAUTION do not point nozzle at yourself and others ensure the nozzle or tube is pointed away from your face 6 Ensure that there is no lint left by the cotton tipped applicator remove lint if found 7 f grease and other dirt can be found on other areas of the cradle use lint free cloth and alcohol to remove 8 Allow at least 10 to 30 minutes depending on ambient temperature and humidity for the alcohol to air dry before applying power to cradle If the temperature is low and humidity is high longer drying time is required Warm temperature and dry humidity requires less drying time Cleaning Frequency The cleaning frequency is up to the customer s discretion due to the varied environments in which the mobile devices are used They may be cleaned as frequently as required However when used in dirty environments it may be advisable to periodically clean the scanner exit w
62. creen to continue After completing the screen calibration the App Launcher window appears J NOTE App Launcher window may vary depending upon the MC17 series s operating system version AA App Launcher 1 RD Client SF 2 SPB 3 Device Info it 4 MC17 Scan 5 Reset El 6 Exit Figure 1 18 App Launcher Window Introduction 1 13 Non Touch and Touch Screens The MC17 and MC17A configurations do not have touch screens All interactions are preformed using the keypad The MC17T and the MC17U configurations have touch screens Interactions are performed either with the keypad or by tapping on the screen Throughout this guide the procedures are listed using the keypad for actions On the MC17T and the MC17U these same procedures can be completed by tapping the buttons or menus on the display whenever supported Data Capture The MC17 series uses a laser scanner to allow collection of data by scanning one dimensional bar codes The scanner has the following features e Reads a variety of bar code symbologies including the most popular linear postal and 1 D code types e Contains advanced intuitive laser aiming for easy point and shoot operation Scanning Considerations Typically scanning is a simple matter of aim scan decode and a few quick trial efforts master it However two important considerations can be used to optimize any scanning performance e Range Any scanning device decodes well ov
63. d Staging on page 2 4 for detailed information e Scan Barcodes See Bar Code Staging on page 2 2 for detailed information e View Client Info e Log Menu e Package List e Exit Closes the RD Client application MAIN MENU Search Connected Networks Search Unconnected Networks Scan Barcodes View Client Info Log Manu Package List Exit Figure 2 10 RD Client Main Menu Client Info Use the Client Info window to view the following information e RD Client version e Product name e Operating system type e Plug in type Use the up down arrow keys to select View Client Info option and press the center function key Staging and Provisioning 2 7 CLIENT INFO Model PS4070 OS CES Plugin Public Figure 2 11 Client Info Window Press the left function key to return to the Main Menu Log Menu The Log Menu contains the following options e View Log e View Job Log e Set Log Level e Set Job Log Level Use the up down arrow keys to select Log Menu option and press the center function key LOG MENU View Log View Job Log Set Log Level Set Job Log Level Figure 2 12 Log Menu Window Press the left function key to return to the Main Menu View Log Use the View Log option to display a list of events that have occurred Use the up down arrow keys to select View Log option and press the center function key 2 8 MC17 MC17A MC17T MC17U Product Reference Guide VIEW LOG 1920 01 01 01 32 41 rdelient inf L
64. damaging the MC17 Proper ESD precautions include but are not limited to working on an ESD mat and ensuring that the operator is properly grounded 3 Align the Development Cable connector with the connector on the mobile computer 4 Hand tighten the two thumbscrews until tight Development Cable ActiveSync Connector Figure 5 2 Install Development Cable 5 Insert the mobile computer into a cradle Using the Windows CE Desktop 5 3 Figure 5 3 nsert Mobile Computer into Cradle 6 7 Connect the mini USB B male connector of the USB cable to the mini USB female connector of the development cable Connect the USB A connector of the USB cable to the host computer Development Cable P N 25 101374 01R Mini USB B Female Connector Mini USB B Male Connector USB Cable P N 25 68596 01R Figure 5 4 Connect to Host Computer 8 If ActiveSync was installed properly the host computer automatically detects the mobile computer and begins ActiveSync The ActiveSync window appears 5 4 MC17 MC17A MC17T MC17U Product Reference Guide New Partnership Set Up a Partnership Before you can synchronize information between your mobile device and this computer you must set up partnership between them Would you like to set up a partnership DJ Yes Set up a partnership to that can synchronize Information between my device and this computer No don t want to synchronize information Set up my
65. de the same on any authorized copies it makes in whole or in part The user agrees not to decompile disassemble decode or reverse engineer any licensed program delivered to the user or any portion thereof Motorola reserves the right to make changes to any software or product to improve reliability function or design Motorola does not assume any product liability arising out of or in connection with the application or use of any product circuit or application described herein No license is granted either expressly or by implication estoppel or otherwise under any Motorola Inc intellectual property rights An implied license only exists for equipment circuits and subsystems contained in Motorola products Revision History Changes to the original manual are listed below Change Date Description 01 Rev 08 27 07 Initial release 02 Rev 11 16 07 Update battery installation procedures Add note to wait 1 minute before inserting MC17 into cradle after new battery insertion Add 802 11d information Add application battery error message information 03 Rev A 09 08 Add MC17T configuration specific information 04 Rev A 03 10 Add MC17A support 05 Rev A 01 13 Add MC17U support IV MC17 MC17A MC17T MC17U Product Reference Guide TABLE OF CONTENTS Revision History AA AA AA PAA AR ii About This Guide VOC GU OU AAAH S ANAN NAN E NATA P APNAA R XI GIS LES LT SA AA AA PAR Xi
66. e Reseiting the MC 17 Series Mobile Computer on page 1 15 Insert mobile computer in the Charging cradle and begin charging The battery fully charges in approximately five hours The ambient temperature must be between 0 C and 40 C 32 F and 104 F Replace the mobile computer in the Charging cradle or reattach the Development cable and re transmit Incorrect cable See the System Administrator configuration Communication software was incorrectly installed or configured Perform setup See Chapter 8 Cradle Installation for details Ensure that Microsoft ActiveSync 4 5 or greater is installed on the host computer Table 10 1 Problem itself off Tapping the window buttons or icons does not activate the corresponding feature A message appears Stating that the mobile computer memory is full Applications and servers a return an error value of 255 1 Mobile computer turns Cause Mobile computer is inactive Battery is depleted Battery is not inserted properly The mobile computer s battery is low and it powers down to protect memory content Screen is not calibrated correctly Too many files stored on the mobile computer Too many applications installed on the mobile computer Unknown battery charge level is returned to the application 10 7 Maintenance and Troubleshooting Troubleshooting the Mobile Computer Continued S
67. e button 5 12 MC17 MC17A MC17T MC17U Product Reference Guide 3 Carefully press and briefly hold a pointing instrument on the center of each target that appears on the screen 4 Repeat as the target moves around the screen then tap the screen to continue Waking the MC17 Series The wake up conditions define what actions wake up the mobile computer after it has gone into suspend mode The mobile computer can go into suspend mode automatically by control panel time out settings These settings are configurable and the factory default settings are shown in Table 5 3 To set the wake up conditions select Start gt Control Panel gt Power icon gt Wakeup tab Table 5 3 Wakeup Default Settings Condition for Wakeup Automatic Time out AC power is applied Yes Mobile computer is inserted into a cradle Yes Mobile computer is removed from a cradle Yes Mobile computer is connected to a USB device Yes Mobile computer is disconnected from a USB device Yes A key is pressed Yes Trigger is pressed Yes Screen Tap MC17T MC17U only No Power settings Battery aka Enable disable device s wakeup based upon suspend reason Tap source to toggle Wake Pwrkey API Time AC Po Yes Cradle No MO EY power sett sot AS Figure 5 18 Wakeup Tab CHAPTER6 SPECIAL CONSIDERATIONS Introduction The chapter provides information for e Using language fonts e software development considerations e Imp
68. e mobile computer but erases all stored records and entries in RAM Data saved in flash memory is not lost In addition it returns formats preferences time zone information and other settings to the factory default settings except for the real time clock Performing a Warm Boot To perform a warm boot press and simultaneously hold the Up Arrow and the Down Arrow keys for 10 seconds and then press the Scan key Release the Up Arrow and the Down Arrow keys Wait one second and then release the Scan key Performing a Cold Boot A cold boot restarts the mobile computer and erases all user stored records and entries that are not saved in flash memory Application and Platform folders Never perform a cold boot unless a warm boot does not solve the problem J NOTE Any data previously synchronized with a computer can be restored during the next ActiveSync operation To perform a cold boot press and simultaneously hold the Up Arrow and Down Arrow keys for 10 seconds and then press and hold the Scan key Release the Up and Down Arrow keys and continue to hold the Scan key until the display turns off Release the Scan key 1 16 MC17 MC17A MC17T MC17U Product Reference Guide Replacing the Bezel The plastic bezel that covers the display can be replaced if broken or to install a customer specific bezel 1 Place the mobile computer on a desktop with the display facing down 2 Using a T6 Torx drive remove two screws securing the bezel to the
69. e of the disk sizes is one sector in size INVALID VOLUME NAME Corrupt TCM INI file Invalid value of VolumeDivisor Invalid version of TCM script file Corrupt or missing TCM ini file FAILED CONNECTION TO COM PORT Could not get status FAILED CONNECTION TO TERMINAL Terminal Not Connected Properly Terminal Not Ready to Receive TCM failed to create Hex image file at the selected path Check available disk space Build process failed because TCM failed to add file to the image of a disk volume Remove some files or increase the disk size The Hex image file to be created exists and is read only Delete the existing file or change its attribute TCM could not open file xxx with write access Check if file is in use TCM failed to open create an intermediate binary file In Load Terminal window the file selected to load has invalid status While loading the Script Properties window TCM could not find the TCM ini section corresponding to the mobile computer type specified by the current opening script Either TCM ini or the script file is invalid The total disk size specified in the script does not match the total disk size defined in the corresponding TCM ini section Check if the script is corrupt or the TCM ini has changed after the script was created In Script Properties window the selected System File Path is not a valid directory In Script Properties window one of the disks is too small one sec
70. e whole filename 17x0c50BenColor SD Ink B17 x0cSOBenColor_TEMP Ink FlashUpdatel tility cll Pl osupdHblvd exe Figure 9 20 Storage Card Directory 8 Double tap the 17xxc50BenColor SD Ink filename to launch the OSUpdate utility 9 Once the update is competed the mobile computer automatically cold boots 10 Remove the MC17 series mobile computer from the cradle and re insert after approximately one minute Application Deployment 9 23 Flash Storage In addition to the RAM based storage standard on Windows CE mobile computers the mobile computer is also equipped with a non volatile Flash based storage area which can store data partitions that can not be corrupted by a cold boot This Flash area is divided into two categories Flash File System FFS Partitions and Non FFS Partitions FFS Partitions The mobile computer includes two FFS partitions These partitions appear to the mobile computer as a hard drive that the OS file system can write files to and read files from Data is retained even if power is removed The two FFS partitions appear as two separate folders in the Windows CE file system and are as follows e Platform The Platform FFS partition contains Symbol supplied programs and Dynamic Link Libraries DLLs This FFS is configured to include DLLs that control system operation Since these drivers are required for basic mobile computer operation only experienced users should modify the content of this par
71. een 0 C and 40 32 F and 104 PF too cold lt is taking longer Mobile computer is not Refer to Tips for Improving Battery Charge Time on page 6 2 than five hours to optimized for low radio for information on optimizing the mobile computer charge the signal strength mobile computer 10 10 MC17 MC17A MC17T MC17U Product Reference Guide APPENDIX A TECHNICAL SPECIFICATIONS Technical Specifications The following tables summarize the mobile computer s intended operating environment and general technical hardware specifications Table A 1 Technical Specifications Item Description Physical and Environmental Characteristics Dimensions Weight Keyboard Display Main Battery Performance Characteristics CPU Operating System Memory Application Development Data Capture Options 206 mm L x 58 5 mm H x 81 mm W 8 11 inches L x 2 30 inches H x 3 19 inch W 270 g 9 52 oz with battery 6 key keypad MC17 MC17A Color 2 8 inch 320 x 240 QVGA non touch screen MC17T MC17U Color 2 8 inch 320 x 240 QVGA touch screen Removable rechargeable 3 7 VDC Lithium lon battery Standard capacity 2400 mAh MC17 MC17A XScale PXA270 processor at 312 MHz MC17T MC17U XScale PXA270 processor at 520 MHz Microsoft Windows CE 5 0 Professional MC17 MC17A 64MB Flash 64MB RAM MC17T MC17U 64 MB RAM 64 MB Flash 1 GB Flash storage PSDK DCP and EMDK available through Support Central web site Laser s
72. end Host Computer used and a USB mini B connector on the other end Host computer not Ensure that ActiveSync on the host computer is set to allow configured properly USB connections See Chapter 4 ActiveSync for more information Maintenance and Troubleshooting 10 9 Charging Cradle Table 10 2 Troubleshooting the Charging Cradle Symptom Possible Cause Solution The red LED Cradle is not receiving Ensure the power cable is connected securely to both the cradle does not light power and to AC power when mobile computer is Mobile computer is not Remove and re insert the mobile computer into the cradle inserted seated firmly in the ensuring it is firmly seated cradle Mobile computer Mobile computer was Ensure cradle is receiving power Ensure mobile computer is battery is not removed from cradle or seated correctly Confirm main battery is charging The standard charging cradle was unplugged capacity battery fully charges in approximately five hours from AC power View battery status by selecting Start gt Settings gt Control Panel gt Power icon Battery is faulty Verify that other batteries charge properly If so replace the faulty battery The mobile computer is Remove and re insert the mobile computer into the cradle not fully seated in the ensuring it is firmly seated cradle Ambient temperature of Move the cradle to an area where the ambient temperature is the cradle is too warm or betw
73. er a particular working range minimum and maximum distances from the bar code This range varies according to bar code density and scanning device optics Scanning within range brings quick and constant decodes scanning too close or too far away prevents decodes Move the mobile computer closer and further away to find the right working range for the bar codes being scanned However the situation is complicated by the availability of various integrated scanning modules The best way to specify the appropriate working range per bar code density is through a chart called a decode zone for each scan module A decode zone simply plots working range as a function of minimum element widths of bar code symbols e Angle Scanning angle is important for promoting quick decodes When laser beams reflect directly back into the scanner from the bar code this specular reflection can blind the scanner To avoid this scan the bar code so that the beam does not bounce directly back But don t scan at too sharp an angle the scanner needs to collect scattered reflections from the scan to make a successful decode Practice quickly shows what tolerances to work within J NOTE Contact the Motorola Solutions Global Customer Support if chronic scanning difficulties develop Decoding of properly printed bar codes should be quick and effortless Scanning Bar Codes 1 Ensure that a scan enabled application is loaded on the mobile computer 2 Aim the scan ex
74. er radio card or Serial port and the checksum check failed Check source device connectivity and retry Readback checksum 12 A checksum generated from reading back data that was written to error the destination device was incorrect An error during transmission or a write error to the destination device could cause this There is no more heap 14 There is no more heap space available for the download procedure space available Restart IPL and retry the download If the failure persists contact service with details of what is being downloaded Insufficient data 21 Symbol HEX file download was attempted but the HEX file is available to complete invalid Ensure the file is in Symbol HEX file format record Invalid Symbol HEX file 23 A Symbol HEX file download was attempted but the HEX file is invalid Ensure the file is in Symbol HEX file format Unrecognized or 24 The Symbol HEX file being downloaded contains an invalid or unsupported HEX unrecognized HEX record Ensure the file is in proper Symbol HEX record file format Invalid data in HEX file 25 The Symbol HEX file being downloaded contains invalid data Ensure the file is in proper Symbol HEX file format with valid HEX data Exceeded max size 26 The download file is too large to fit into the space allocated for it Either make the file smaller or increase the space allocated for it by altering the partition table Partition is not valid on 2 The downloaded file specif
75. ere is a good wireless signal nearby a poor signal causes the radio to enter high power mode much more often then normal Special Considerations 6 3 e Turn off display while in the cradle If customer requires display on all the time then reducing the brightness to minimum acceptable when in cradle will also help See Cradle Backlight Feature below Cradle Backlight Feature The cradle backlight feature provides improved battery charge time when the mobile computer is placed in the cradle When the mobile computer is in the cradle the backlight brightness is reduced to 25 of the maximum brightness When the mobile computer is removed from the cradle the brightness returns to the default value This value can be using a registry setting J NOTE By default this feature is enabled To disable this feature set ACINBackLightChangeEnable to 0 Key Name HKEY_LOCAL_MACHINE Drivers BuiltIn CradleLock e Name ACINBackLightChangeEnable e Data Type dword e Description Enable 1 Disable 0 e Default 1 e Name ACINBackLightLevel e Data Type dword e Description Backlight Level in cradle 0 to 4 dimmest to brightest e Default O Tips for Improving Battery Life The MC17 series has many functions to allow server client applications control over its power management To improve battery life e Place the mobile computer in a Charging cradle connected to AC power when not in use J NOTE In suspend mode the radio cannot communic
76. ey Staging and Provisioning 2 15 VIEW JOB LOG Log file empty Figure 2 25 View Job Log Window Press the left function key to return to the Log Menu Set Log Level Use the Set Log Level option to set the level of the information that appears in the log SET LOG LEYEL Warning Info Verbose Cancel Figure 2 26 Set Log Level Window Use the up down arrow keys to select a level option and press the center function key Set Job Log Level Use the Set Job Log Level option to set the level of the information that appears in the Job log 2 16 MC17 MC17A MC17T MC17U Product Reference Guide Warning Info Verbose Figure 2 27 Set Job Log Level Window Use the up down arrow keys to select a level option and press the center function key Hide UI Use the Hide UI option to minimize the MSP Agent application The MSP Agent application runs in the background while minimized To un hide the application select the MSP Agent icon in the task tray and select the UnHide UI menu item Figure 2 28 UnHide UI Selection CHAPTER 3 WIRELESS APPLICATIONS Introduction Wireless Local Area Networks WLANs allow the MC17 series mobile computers to communicate wirelessly and send captured data to a host device in real time The mobile computer supports the 802 11a 802 11b and 802 119 standards Before using the mobile computer on a WLAN the facility must be set up with the required hardware to run the wireless LAN and the
77. ey file can be built into Air BEAM Smart Client s image or downloaded in a special AirBEAM package The AirBEAM license key file contains a unique key and a customer specific banner that is displayed when the AirBEAM Smart Client version synchronization logic is invoked Configuring the AirBEAM Smart Client 1 Connect the mobile computer to a host computer using the Development Cable 2 Connect to the mobile computer using Remote Desktop See 3 Select Start 5 Programs 5 AirBEAM Smart Client The AirBEAM Smart CE window appears 4 Select File gt Configure The AirBEAM configuration window appears Packagesil Package 1 Package 2 Package 3 Package 4 Es 1 2 3 4 5 6 7 8 9 0 4 Tab a w e r t ylulil o p 1 caPlalslalrlolnlilki ili a blni LL CDL o ESE Figure B 1 AirBEAM Configuration Window The configuration window is used to view and edit AirBEAM Smart Client configurations This dialog box has seven tabs that you can modify Packages 1 Packages 2 Server Misc 1 Misc 2 Misc 3 and Misc 4 Packages 1 Tab Use this tab to specify the package name of the first four of eight packages that are to be loaded during the AirBEAM synchronization process The specified package name must correspond to a package that is available on the specified package server AirBEAM Smart Client B 3 Packagesi1 Packages 2 4 gt Package 1 Package 2 Package 3 Package 4 Figure B 2 Package 1 Tab Tab
78. ft and Netscape browsers and most Web server products Developed by Netscape SSL also gained the support of Microsoft and other Internet client server developers as well and became the de facto standard until evolving into Transport Layer Security The sockets part of the term refers to the sockets method of passing data back and forth between a client and a server program in a network or between program layers in the same computer SSL uses the public and private key encryption system from RSA which also includes the use of a digital certificate Shared Key Shared Key authentication is an algorithm where both the AP and the MU share an authentication key Soft Reset See Warm Boot Specular Reflection The mirror like direct reflection of light from a surface which can cause difficulty decoding a bar code Subnet A subset of nodes on a network that are serviced by the same router See Router Subnet Mask A 32 bit number used to separate the network and host sections of an IP address A custom subnet mask subdivides an IP network into smaller subsections The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets Default is often 255 255 255 0 Substrate A foundation material on which a substance or image is placed Symbol A scannable unit that encodes data within the conventions of a certain symbology usually including start stop characters quiet zones da
79. g the files to the correct format Backs up the data stored on the mobile computer Synchronization is a one step procedure that ensures the data is always safe and up to date Copies rather than synchronizes files between the mobile computer and host computer Controls when synchronization occurs by selecting a synchronization mode e g set to synchronize continually while the mobile computer is connected to the host computer or set to only synchronize on command Selects the types of information to synchronize and controls how much data is synchronized Installing ActiveSync To install ActiveSync on the host computer download version 4 5 or higher from the Microsoft web site at http www microsoft com Refer to the installation included with the ActiveSync software 4 2 MC17 MC17A MC17T MC17U Product Reference Guide Mobile Computer Setup J NOTE Microsoft recommends installing ActiveSync on the host computer before connecting the mobile computer The mobile computer is set by default to communicate using a USB connection Chapter 8 Cradle Installation provides the accessory setup and cable connection information for use with the mobile computer The mobile computer communication settings must be set to match the communication settings used with ActiveSync Setting Up an ActiveSync Connection on the Host Computer af NOTE The normal function of the product may be disturbed by Strong Electro Magnetic Interference for exam
80. gth Indicates that the wireless application radio is not connected to a wireless LAN network Battery Unknown Icon The Battery Unknown icon displays when communication with the smart battery has not been established As part of normal operation this icon may be displayed for 30 seconds following a mobile computer reset Using the Windows CE Desktop 5 9 If the icon displays beyond this 30 second period 1 2 3 4 5 Remove and re seat the battery If after re seating the battery the icon remains warm boot the mobile computer If after warm booting the mobile computer the icon remains then cold boot the mobile computer If after cold booting the mobile computer the icon remains install a new tested and working battery If the icon remains return the mobile computer for servicing Start Button Tap the Start button to launch the Start menu ve Programs Use to access available programs Favorites Displays files in Favorites directory Documents Displays files in Documents directory Settings Accesses the Control Panel the Network and Dial up Connections and the Taskbar and Start menu Help Accesses the Windows CE Help Not available on mobile computers running Windows CE NET 5 0 Core Run Runs a program or application Suspend Places the mobile computer in the suspend state Programs Favorites i Documents Ly Settings amp Help 7 Run BP Suspend Fi
81. gure 5 13 Start Menu Programs Menu From the Start menu tap Programs to launch the Programs menu Refer to the Application Guide for Motorola Enterprise Mobility Devices p n 72 68901 xx and the Microsoft Applications for Windows Mobile and WinCE 5 0 User Guide p n 72E 78456 xx for application information 5 10 MC17 MC17A MC17T MC17U Product Reference Guide O Communication gt Fusion AB SirBEAM Client KE Command Prompt Internet Explorer CE Media Player BF Microsoft WordPad bi Rapid Deployment Client ng Remote Desktop Connection el warm Boot a Windows Explorer Figure 5 14 Programs Menu Desktop Display Button Use the Desktop Display button to minimize all open programs and display the desktop Entering Information Using the Keyboard Input Panel J NOTE The Keyboard Input Panel is only available on the MC17T and MC17U Use the keyboard input panel soft keyboard to enter information in any program To launch the keyboard input panel tap the 2 button on the taskbar Tap a key to enter the value Tap the keyboard input panel button to display or to hide the keyboard input panel Esc 1 2 3 4 5 6 7 8 9 0 4 Tab a ww e r t y Juli o p 1 CAP als lali lolhi kip em tn Lt CUT I te Figure 5 15 Keyboard Input Panel Task Bar and Start Menu Properties Use the Properties functions to set display and clock options Properties 1 Tap Start gt Settings gt Taskbar and Start Menu The
82. h a scanning does not accept scan is not loaded application See the System Administrator input j Unreadable bar code Ensure the symbol is not defaced Distance between Ensure mobile computer is within proper scanning range exit window and bar code is incorrect Mobile computer is Program the mobile computer to accept the type of bar code not programmed for being scanned Ensure that the bar code parameters are set the bar code properly for the bar code being scanned Mobile computer is If a beep on a good decode is expected and a beep is not not programmed to heard check that the application is set to generate a beep generate a beep on good decode Battery is low If the scanner stops emitting a laser beam when the Scan key is pressed check the battery level When the battery is low the scanner shuts off before the mobile computer low battery condition notification Note If the scanner is still not reading symbols contact the distributor or service During data Incorrect cable See the System Administrator communications no configuration data was transmitted or ue Communications Perform setup as described in Chapter 8 Cradle transmitted data was l incomplete software is not Installation installed or configured properly Ensure that Microsoft ActiveSync 4 5 or greater is installed on the host computer Cannot ActiveSync with Wrong USB cable Ensure that the cable has a USB A connector on one
83. housing Figure 1 20 Bezel Removal 3 Align the replacement bezel on the housing 4 Using a T6 Torx drive secure the bezel to the housing using the two Torx screws 5 Torque the screws to 2 5 0 2 kgf cm 2 17 0 17 in lbs CHAPTER 2 STAGING AND PROVISIONING Introduction This chapter describes how to stage and provision the MC17 series mobile computers using Mobility Services Platform MSP 3 X Staging Staging is the process of setting up the mobile computer to download packages for provisioning The mobile computer uses the Rapid Deployment RD Client for staging The RD Client enables simple and rapid provisioning of new out of the box mobile computers and simplifies the out of box provisioning by scanning bar codes or connecting to a profile server The RD Client acts as a frontend for wireless radio configuration and AirBEAM Smart components automating the manual configurations that would normally be required to use these tools J NOTE The MSP 3 0 Rapid Deployment Client enables staging by scanning staging profiles encoded into staging bar code sheets It also enables staging to be performed without scanning bar codes through the use of On Demand Staging When using On Demand Staging the RD Client pulls staging profiles directly from an On Demand Profile Server over some form of pre configured or automatically configured IP connection For detailed information about the MSP 3 X refer to the Mobility Services
84. ies a partition entry that does not exist on this device the device Only download files that are valid for this device or change the partition table so that the new file is valid on the device Wrong destination code 28 A specific partition was chosen from the Main Menu not Auto Select but the file selected for download was for another partition Ensure that the partition selected from the Main Menu matches the file selected for download File type does not 29 Monitor Power Micro and Partition Table cannot be loaded with support IPL Auto Select Auto Select Select the appropriate area and try again Non contiguous record 30 A Symbol HEX file download was attempted but the HEX file is found invalid Ensure the file is in Symbol HEX file format Timed Out No data 31 IPL was waiting for data from the source device but timed out before receiving any Check the source device connectivity and retry 9 18 MC17 MC17A MC17T MC17U Product Reference Guide Table 9 4 PL Errors Continued Error Text NGUOI Probable Cause Fail Buffer Overrun 32 The serial port device could not keep up with incoming data Retry the serial download with a lower baud rate Partition Table not Valid 33 The size of flash memory is different than that described in the partition table Retry the download with the correct partition table file Invalid file format 34 The file format is invalid Only Symbol HEX files are supported by IPL Creating
85. iles in the partition or increase the size of the partition See Defining Script Properties on page 9 7 for more information about setting the image size appropriately 9 10 MC17 MC17A MC17T MC17U Product Reference Guide Sending the Hex Image Using IPL Once the hex file is built it can be downloaded to the mobile computer using IPL J NOTE The mobile computer must be inserted in the cradle with appropriate power supply connected to a power source for the mobile computer to reset into IPL 1 Press and simultaneously hold the Up Arrow and Down Arrow keys for 10 seconds 2 Press and hold the Scan key for 10 seconds and release the Up Arrow and Down Arrow keys 3 The screen blanks 4 The Initial Program Loader menu displays 5 Release the Scan key Initial Program Loader Platform Application Config Block Windows CE Monitor Splash Screen Power Micro Partition Table Command File System Reset Service Battery Auto Select Figure 9 7 Initial Program Loader IPL Menu CAUTION To insure a successful download do not remove power from the mobile computer while in IPL mode J NOTE The hex images must be downloaded in the following order 1 Monitor mobile computer resets after downloading monitor 2 Config Block 3 Partition Table and Power Micro 4 Platform Splash Screen Application and Windows CE If the platform or application partition sizes are changed you must download a new partition table first 6 Cho
86. incompatible batteries and chargers If you have any questions about the compatibility of a battery or a charger contact Motorola Solutions Global Customer Support See Service Information on page xvi for contact information Do not crush puncture or place a high degree of pressure on the battery 10 2 MC17 MC17A MC17T MC17U Product Reference Guide e Severe impact from dropping any battery operated device on a hard surface could cause the battery to overheat e Do not leave or store the equipment in or near areas that might get very hot such as in a parked vehicle or near a radiator or other heat source Do not place battery into a microwave oven or dryer e Do not dispose of batteries in fire e If you suspect damage to your equipment or battery call Motorola Solutions Global Customer Support to arrange for inspection See Service Information on page xvi for contact information Battery Management Clearing the Battery After replacement of the battery J NOTE The mobile computer must be inserted in the cradle with appropriate power supply connected to a power source for the mobile computer to reset into IPL 1 Press and simultaneously hold the Up Arrow and Down Arrow keys for 10 seconds 2 Press and hold the Scan key 3 Release the Up and Down Arrow keys and continue to hold the Scan key until the display turns off 4 Continue holding the Scan key 5 The Initial Program Loader menu displays 6 Release the Scan ke
87. indow to ensure optimum scanning performance 10 6 MC17 MC17A MC17T MC17U Product Reference Guide Troubleshooting Mobile Computer Table 10 1 Troubleshooting the Mobile Computer Problem Mobile computer does not turn on Rechargeable lithium ion battery did not charge During data communication no data was transmitted or transmitted data was incomplete Cause Lithium ion battery not charged Lithium ion battery not installed properly System crash Mobile Computer is in a critical suspend state due to low battery Battery failed Mobile computer removed from cradle while battery was charging Ambient temperature of the Charging cradle is too warm or too cold Mobile computer removed from Charging cradle or unplugged from host computer during communication Solution Charge or replace the lithium ion battery in the mobile computer Ensure battery is installed properly See Connecting the Battery on page 1 6 Perform a warm boot If the mobile computer still does not turn on perform a cold boot See Resetting the MC 17 Series Mobile Computer on page 1 15 Place the mobile computer in the Charging cradle The mobile computer re boots and begins charging Depending on how depleted the battery is the mobile computer may take up to five minutes before it turns on Replace battery If the mobile computer still does not operate try a warm boot then a cold boot Se
88. ing and lift cable straight up Figure 5 8 Remove Development Cable 2 Using a T8 Torx drive secure with access cover to the mobile computer using the two Torx screws 5 6 MC17 MC17A MC17T MC17U Product Reference Guide Torx Screw Access Panel Figure 5 9 Access Cover Replacement 3 Torque the screws to 3 3 0 3 kgf cm 2 86 0 26 in Ibs App Launcher Window The App Launcher window allows the user to launch specific applications by using the keypad Scroll up and down using the arrow keys and select Enter to select an item If the App Launcher window is closed launch the App Launcher window by selecting AppLauncher exe in the Windows directory See Appendix C App Launcher Configuration tor instructions on modifying the App Launcher menu J NOTE App Launcher window may vary depending upon the operating system version AA App Launcher AA App Launcher amp 1 RD Client 2 SPB 3 Device Info no 1 RD Client 2 SPB 3 Reset EXIT BH 4 Exit it 4 MC17 Scan Hl 5 Reset E 6 Exit Figure 5 10 App Launcher Window Using the Windows CE Desktop 5 7 Table 5 1 App Launcher Item Descriptions Launch Item Number Description RD Rapid Deployment Launches the Rapid Deployment application Client SPB Symbol Pocket Launches the SPB sample application Browser Device Info Display information about the MC17series mobile computer MC17 Scan Launches a sample scan app
89. ions Script File Path C Program Files Symbol Device Configuration Packages MOT 4 0c608 en OT CM Scripts Flash File Path C Program Files45ymbol Device Configuration Packages MOT 400608 en 1 ONFlashFolders Browse Hex File Build Fath C Program Files45ymbol Device Configuration Packages MOT 7x0c50B en O Hex Images Browse Restore Defaults Figure 9 5 Script Properties Window Options Tab 9 Set the paths for the Script File Flash File and Hex File Build 10 Click OK Creating the Script for the Hex Image On start up TCM displays the TCM window with the Script1 window and File Explorer window pointing to the following directory Program Files Symbol Device Configuration Packages MC17xxc50 v0 1 TCMScripts The Script window directory pane displays two partitions Platform and Application Depending on the type of flash chip the number of partitions may change Files can be added to each of the partitions TCM functionality includes e Opening a new or existing script file e Copying components to the script window e Saving the script file Opening a New or Existing Script A script file can be created from scratch or based on an existing script file Click Create to create a new script or click Open to open an existing script for example a script provided in the DCP for MC17xxc50 If an existing script is opened and changes are made saving the changes overwrites the original script To use an origi
90. it window at the bar code 3 Press the Scan key 1 14 MC17 MC17A MC17T MC17U Product Reference Guide e Ensure the red scan beam covers the entire bar code The LED lights red to indicate that the laser is on The LED changes to green and audible beep might sound if the application determines to indicate the bar code was decoded successfully MN Right Figure 1 19 Laser Scanner Aiming Pattern 4 Release the trigger Scanning Tips Optimal scanning distance varies with bar code density and scanner optics e Hold the scanner farther away for larger symbols e Move the scanner closer for symbols with bars that are close together J NOTE Scanning procedures depend on the application and mobile computer configuration An application may use different scanning procedures from the one listed above LED Indications The LED on the mobile computer provides a visual indication of the scan status Table 1 4 LED Indicators LED Status Indication Off Not scanning Solid red Laser enabled scanning in process Solid green Successful decode Introduction 1 15 Resetting the MC17 Series Mobile Computer There are two types of resets warm boot and cold boot A warm boot restarts the mobile computer by closing all running programs Perform a warm boot first This restarts the mobile computer and saves all stored records and entries If the mobile computer still does not respond perform a cold boot A cold boot restarts th
91. kage Installation logic is typically used to update client device flash images or radio firmware Examples of common AirBEAM packages would include packages for custom client application software radio firmware and AirBEAM Smart Client software Once these packages are built they are installed on the host server for retrieval by the mobile computer The AirBEAM Package Builder is a utility used to define generate and install AirBEAM packages to a server The packages are then loaded from the server onto a client device equipped with an AirBEAM Smart Client executable B 2 MC17 MC17A MC17T MC17U Product Reference Guide For detailed instructions on how to define generate and install Air BEAM packages to the server refer to the AirBEAM Package Builder Product Reference Guide p n 72 55769 xx AirBEAM Smart Client The AirBEAM Smart Client is installed on the mobile computer It is configured with the server access information the names of the packages to be downloaded and other controlling parameters When the AirBEAM Smart Client is launched the device connects to the specified FTP server and checks the packages it is configured to look for If the package version was updated the client requests the transfer AirBEAM License The AirBEAM Smart Client is a licensed software product The AirBEAM Smart Client s version synchronization functionality is enabled through a license key file that is stored on the mobile computer The license k
92. ld be the same ESSID of the staging network 3 Place the WCS Options Registry file created using the alternate Fusion based device on the staging network s FTP server 4 The MC17 should download the WCS Options Registry file from the staging network and configure 802 11d mode and the country code 5 The MC17 should perform a cold boot so that the new configuration takes effect Connect to the Non 802 11d Network Since the MC17 is now setup to not use 802 11d and is configured with the correct country code for the network the normal RD procedure should be used from this point forward Wireless Application on the MC17T MC17U To configure the mobile computer a set of wireless applications provide the user with the tools to configure and test the wireless radio embedded the mobile computer The following wireless applications are available on the task tray from the Wireless Application menu e Wireless Status e Wireless Diagnostics e Find WLANs e Manage Profiles e Options e Log On Off e Enable Disable Radio Refer to the Wireless Fusion Enterprise Mobility Suite User Guide for Version X XX for information on configuring wireless profiles where X XX indicates the Fusion version To determine the Fusion version see Fusion Software on page xiii J NOTE The Windows CE 5 0 desktop may not be visible because the App Launcher application is active To view the desktop close all running applications Close all applications to
93. le B 1 Package 1 Tab Descriptions Field Description Package 1 Package name of the first of eight packages This is an optional field Package 2 Package name of the second of eight packages This is an optional field Package 3 Package name of the third of eight packages This is an optional field Package 4 Package name of the fourth of eight packages This is an optional field J NOTE No inadvertent trailing spaces should be entered on the Packages 1 tab Information entered in these fields are case and space sensitive Packages 2 Tab Use this tab to specify the package name of the last four of eight packages that are to be loaded during the AirBEAM synchronization process The specified package name must correspond to a package that is available on the specified package server Packages a Package 5 Package 6 Package 7 Package 8 Upload Pkg Figure B 3 Package 2 Tab Table B 2 Package 2 Tab Descriptions Field Description Package 5 Package name of the fifth of eight packages This is an optional field Package 6 Package name of the sixth of eight packages This is an optional field Package 7 Package name of the seventh of eight packages This is an optional field Package 8 Package name of the eighth of eight packages This is an optional field Upload Pkg Package name of a package that is to be processed for upload files during the AirBEAM synchronization process The specified pack
94. les The file system used by the mobile computer is the same as the file system used on a desktop computer A file is a unit of data that can be accessed using a file name and a location in the file system When a file is replaced only the contents of the previous file are erased The operating system must be running for a file to be updated so the IPL cannot perform individual file updates as it is a stand alone program that does not require the operating system to be running A typical partition is a group of files combined into a single partition that represents a specific area of storage Examples of partitions are the flash file systems such as Platform or Application Using the desktop computer comparison these partitions are roughly equivalent to a C or D hard disk drive In addition to the hard disk partitions some partitions are used for single items such as the operating system monitor or splash screen Again using a desktop computer comparison these partitions are roughly the equivalent of the BIOS or special hidden system files When a partition is updated all data that was previously in its storage region is erased i e it is not a merge but rather a replacement operation Typically the operating system is not running when partitions are updated so IPL can perform partition updates Partition images for selected partitions can be created by TCM All partition images suitable for use by IPL are in hex file format f
95. lication with presentation mode Reset Performs a warm boot that resets the mobile computer Exit CS Closes the Start Up window Windows CE 5 0 Desktop J NOTE The Windows CE 5 0 desktop may not be visible because the App Launcher application is active To view the desktop close all running applications The following paragraphs describe the Windows CE 5 0 desktop Depending upon the customer s configuration of the mobile computer the desktop may not be available Status Icons The Taskbar at the bottom of the window displays the active programs battery status and communication status The taskbar at the bottom of the screen displays the Start button active programs battery status and communication status The taskbar icons are described in Table 5 2 The taskbar icons display the function status indicate what programs are active and indicate the battery charge status The Taskbar buttons are used to access menus select deselect functions or to change display windows e Status Icons The status icons indicate the function key status e Active Programs Icons The active applications icons are displayed on the taskbar If more than one program is active icons can be used to toggle between the open programs applications Tap on a taskbar application to maximize the application e AC Power Battery Status Icons The AC Power Battery Status icons are shown in the taskbar to indicate the present power supply status of the mobile computer
96. lp E Script1 G3 Platform 3 Application F7 File Explorer PJ Bp W Add ons Application Platform Splash MC9000w v0 1 v1 0 Sy Flash Folders CA Hex Images Ca TCMScripts Ch Tools Ready MC9000w v1 0 64M Figure 9 3 TCM Startup Window The following table lists the components of the TCM window Table 9 1 TCM Components Icon Component Function Script Window Displays the files to be used in the creation of the partition s File Explorer Window Used to select the files to be added to the script do yel Create button Create a new script file Open button Open an existing script file HID Save button Save the current script file Large icons button View the current script items as large icon Small icons button View the current script items as small icon List button View the current script items as a list Details button View the current script items with more details 2 About button Display version information for TCM Properties button View change the current script properties Application Deployment 9 7 Table 9 1 TCM Components Continued Icon Component Function a Build button Build the current script into a set of hex files z Check button Check the script for errors files not found E Send button Download the hex image to the vehicle computer na Tile button Arrange the sub windows in a tiled orientation oo T Build and Send Build the current
97. m Loader IPL stored in the mobile computer s write protected flash 9 26 MC17 MC17A MC17T MC17U Product Reference Guide CHAPTER 10MAINTENANCE AND TROUBLESHOOTING Introduction This chapter includes instructions on cleaning and storing the mobile computer battery maintenance and provides troubleshooting solutions for potential problems during mobile computer operating Maintaining the Mobile Computer For trouble free service observe the following tips when using the mobile computer Protect the mobile computer from temperature extremes Do not store or use the mobile computer in any location that is extremely dusty damp or wet Use a soft lens cloth to clean the mobile computer If the surface of the mobile computer screen becomes soiled clean it with a soft cloth moistened with a diluted window cleaning solution Do not use bleach or ammonia Periodically replace the rechargeable Li ion battery to ensure maximum battery life and product performance Battery life depends on individual usage patterns Take care not to scratch the screen of the mobile computer The display of the mobile computer contains glass Take care not to drop the mobile computer or subject it to strong impact Battery Safety Guidelines The area in which the units are charged should be clear of debris and combustible materials or chemicals Particular care should be taken where the device is charged in a non commercial environment Do not use
98. m group of the Windows Start Menu Platform SDK Different Platform SDKs are required for the Microsoft Windows CE 5 0 Professional and Microsoft Windows CE 5 0 Core platforms To download and install the appropriate Platform SDK 1 Download the appropriate Platform SDK from the Support Central web site http supportcentral motorola com a On http supportcentral motorola com select Software Downloads b Select Mobile Computers and then select MC17 c Select the Platform SDK d Save the exe file to the development computer 2 Run the file and follow the screen prompts to install Enterprise Mobility Developer Kits To install an EMDK 1 Download the EMDK from the Support Central web site http supportcentral motorola com a On http supportcentral motorola com select Developer Downloads and sign in b Select Mobile Computers and then select MC77 c Select the latest version of the Enterprise Mobility Developer Kit d Download the exe file to the development computer 2 Double click the executable file and follow the install screen prompts Installing Other Development Software Developing applications for the mobile computer may require installing other development software such as application development environments on the development PC Follow the installation instructions provided with this software Application Deployment 9 3 Deployment With the appropriate accessory software and connecti
99. mobile computer must be configured Refer to the documentation provided with the access points APs for instructions on setting up the hardware For all MC17 series devices use the Fusion APIs in the Enterprise Mobility Developer s Kit EMDK to configure the radio in the mobile computer Refer to the EMDK Help file for detailed information The MC17 series contain the Wireless Applications to allow configuration of the WLAN radio On the MC17T MC17U use the touch screen to access the Wireless Application MC17 and MC17A devices non touch screen require the use of remote control software See Remote Control Software on page 5 1 for more information 802 11d Overview IEEE 802 11d is an amendment to the IEEE 802 11 specification that adds support for additional regulatory domains This includes additional country information to beacons probe requests and probe responses The country information simplifies the creation of 802 11 wireless access points APs and clients that meet the different regulations enforced in various parts of the world Fusion fully supports 802 11d for Regulatory purposes By using 802 11d the MC17 series can easily connect to a wireless network and use only the valid channels for the country specified in the AP s beacons By default the MC17 series software enables 802 11d mode to determine regulatory requirements Configuring My Country for Use with WLAN on an MC17 Series Configuration can be done on e an en
100. monochrome screens low bandwidth and erratic connections WEP Wired Equivalent Privacy protocol was specified in the IEEE 802 11 standard to provide a WLAN with a minimal level of security and privacy comparable to a typical wired LAN using data encryption WPA Wi Fi Protected Access is a data encryption specification for 802 11 wireless networks that replaces the weaker WEP It improves on WEP by using dynamic keys Extensible Authentication Protocol to secure network access and an encryption method called Temporal Key Integrity Protocol TKIP to secure data transmissions WPA2 Wi Fi Protected Access 2 is an enhanced version of WPA It uses Advanced Encryption Standard instead of TKIP WLAN Wireless local area networks use radio waves instead of a cable to connect a user device such as a mobile computer to a LAN They provide Ethernet connections over the air and operate under the 802 11 family of specifications developed by the IEEE Numerics COZ AAI steed oh asa mam po aad ee a be A 2 A ACCCSSONCS 4000495524 eee ew ea Ap ew we Oe 1 4 active and indicate programs 5 7 ACHIVESYNC 4 44e a 4 1 downloading files 9 3 SAN ee ne mon de eee en 4 1 setting up a connection 4 2 AirBEAM CICA eawhe ors sone oeoeeauun bee EE B 2 CONOUG cece cee ace asin see dan anses B 2 package builder B 1 cel B 9 synchronization with server
101. n EE Es tiers ER EES nni iari aia 9 16 ena arona Seo TOEI paaa AA E EE aca me 9 18 Splash Screen FOrmMaT sessiyadan aian AA aa EE i a aAa aia a 9 18 DO UPON maa AA AA AA A eee 9 19 MG 1 ANO M OR srs AA AANI E Aa 9 19 HIGIT MCDO eee neem AA AA AA AA 9 21 IAS SIONS ca AA A EE ESE E E A T I EE T E E O 9 23 SP OS E Ce E ee es 9 23 Working Witi FFS Partitions a 9 23 REMETO ae AA AA 9 23 COP SS Him GAGA ae EA 9 24 NON PEAS AMONG ae aan teen ane eme ne 9 24 Downloading Partitions to the Mobile Computer Rs 9 25 Chapter 10 Maintenance and Troubleshooting HOCU CION ea a te a et Re 10 1 Maintaining the Mobile Computer u 1 1 111 11 10 1 Daten dle GUIGCIINGS A en se ADI AA 10 1 Battery Management 1 11 ienneseeneeeensreeneeenseeneeeeennnee 10 2 Clearing The BATH GANA la 10 2 LONG PCV LOWS am AA ALA na de a 10 3 e NINO AA AA AY 10 4 Table of Contents ix Materials Required ULA AANI 10 4 Cleaning tie ME TPS TMeSR Ga aan 10 4 BA AA AA 10 4 BIR AA E E E 10 4 Scanner Exit Window cccceccccccseeecceceeeeceeceeeeececeeeeeeeeseeeeeeeseaeeeessseeeeesseeeseessaegeeessaaeeeees 10 4 a a AA AA 10 4 Cleaning Cradle Connectors aaa 10 5 Ceanna FI CoU LE AA AA 10 5 LE Lo 10 6 EXC AT 61 1 210 PR seeatecaaads 10 6 MODISE COMORES a E an ne ae E 10 6 Charging TASER en PAAANO ten este es ee one 10 9 Appendix A Technical Specifications TENACE o elec and Da ec ee ou A 1 CUETO CACC PEER RER E N AEE A 3 Cable P
102. n of compressed air with a tube Cleaning the MC17 Series Housing Using the alcohol wipes wipe the housing including keys and in between keys Display The display can be wiped down with the alcohol wipes but care should be taken not to allow any pooling of liquid around the edges of the display Immediately dried the display with a soft non abrasive cloth to prevent streaking Scanner Exit Window Wipe the scanner exit window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses Connector T Remove the main battery from mobile computer See Close battery door Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol Rub the cotton portion of the cotton tipped applicator back and forth across the connector on the bottom of the MC17 mobile computer Do not leave any cotton residue on the connector Repeat at least three times Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area Maintenance and Troubleshooting 10 5 7 Use a dry cotton tipped applicator and repeat steps 4 through 6 8 Spray compressed air on the connector area by pointing the tube nozzle about 72 inch away from the surface CAUTION Do not point nozzle at yourself and others ensure the nozzle or tube is away from your face 9 Inspect the area for any grease or dirt repeat if required Cleaning Cradle Connectors To
103. n use 1 Select Start gt Settings gt Control Panel gt Power icon gt Power Off tab 2 Select the On battery power Turn off device if not used for check box and select a value from the drop down list box 3 Select OK Changing the Display Backlight Settings J NOTE Use remote control software to navigate the operating system See Chapter 5 Using the Windows CE Desktop for instructions To change the display backlight settings in order to conserve battery power 1 Select Start gt Settings gt Control Panel gt Backlight icon gt Battery Power tab 2 Select the On battery power Disable backlight if not used for check box and select a value from the drop down list box 3 Select the Brightness tab 4 Select the Disable backlight check box to completely turn off the display backlight 5 Use the slider to set the brightness of the backlight Set it to a low value to save battery power 6 Select OK Special Considerations MC17U Non touch Support The MC17U is a touch screen device The touch screen can be disabled by adding a registry setting Using a registry editor navigate to the following HKEY LOCAL_MACHINE HARDWARE DEVICEMAP TOUCH Create the following key DriverName After creating the registry key warm boot the MC17U To re enable the touch screen use a registry editor to delete the key created above 6 6 MC17 MC17A MC17T MC17U Product Reference Guide CHAPTER 7 POCKET BROWSER In
104. nal or Symbol supplied standard script as a base and save the changes in a new script use the Save As function to save the script using a different file name Updating TCM 1 X Scripts Script files that were created with older versions of TCM can be upgraded to TCM 2 0 scripts Click Open to open an existing script created with an older version of TCM The Conversion window appears automatically Copying Components to the Script Script contents are managed using standard file operations such as New Folder Delete and Rename Items can be added to the script by clicking files and folders in the File Explorer window and dragging them to the Application Deployment 9 9 Script window The File Explorer window supports standard windows multiple files may be selected by clicking while holding the SHIFT or CTRL keys Saving the Script Modifications to a script file can be saved using the Save or the Save As function Saving changes to an existing script writes over the original script To use a Symbol supplied standard script as a base and save the changes in a new script use the Save As function Building the Image Once the script is created the hex image defined by the script can be built As part of the build TCM performs a check on the script which verifies that all files referenced in the script exist This check is important for previously created scripts to ensure that files referenced in the script are still in the designated lo
105. nd version number Motorola responds to calls by E mail or telephone within the time limits set forth in support agreements If your problem cannot be solved by Motorola Solutions Global Customer Support you may need to return your equipment for servicing and will be given specific directions Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used Shipping the units improperly can possibly void the warranty If you purchased your Motorola Solutions business product from a Motorola business partner contact that business partner for support CHAPTER 1 GETTING STARTED Introduction This chapter describes the features of the MC17 series mobile computer and explains how to install and charge the battery how to capture data using the integrated laser scanner and how to reset the mobile computer Unpacking Carefully remove all protective material from the mobile computer and save the shipping container for later storage and shipping Verify that box contains all the equipment listed below e MC17 mobile computer e Lithium ion battery installed in handle e Quick Reference Guide Inspect the equipment for damage If you are missing any equipment or if you find any damaged equipment contact the Motorola Solutions Global Customer Support immediately See Service Information on page xvi for contact information 1 2 MC17 MC17A MC17T MC17U Product Reference Guide Features L
106. ng the Power Settings maa AA AANGAL NANANA AA 6 4 Changing the Display Backlight Settings 6 4 MC17U Non touch Support u rrrenersseeeeeneneseereeeeneeseeeenennnnns 6 5 Chapter 7 Pocket Browser OO 2 2e 2 tt 7 1 a a AA 7 1 Chapter 8 Cradle Installation OO et sia needs gesce soe cece aoa sscaceuedepeceeeeesesseses 8 1 Installation of the Charging Cradle sise 8 1 Removing Ne Front CT 0 0 saa ial GEL Naa 8 1 viii MC17 MC17A MC17T MC17U Product Reference Guide MORALE AA 8 2 ANG Re 8 4 Cla AA AA 8 5 radio Kolo N01 Bar COOC AA 8 6 SNACK PAA AAP PA ARA 8 7 Mounting the Power Supply Housing 1 111111171 8 9 Chapter 9 Application Deployment Software Installation on Development PC RL 9 1 Device Configuration Package sise 9 1 OR AA 9 2 Enterprise Mobility Developer Kits RL 9 2 Installing Other Development Software Rs 9 2 DENOV E e tanta E E N 9 3 ACC YING E E E E EEE A S E ACE 9 3 P E AA PE 9 4 Creating Hex Images u a 9 5 Starting Terminal Configuration Manager 9 5 Defining Bee asgo 1 1 9 7 Creating the Script for the Hex Image Re 9 8 Opening a New or Existing Script iii 9 8 DA KENI SID paaa ANA AA AA AA ese 9 8 Copying Components to the Script siens 9 8 JANG ME CHOU za ed ee 9 9 Balding TNS Image I nla 9 9 Sending the Hex Image Using IPL nn 9 10 TONETO IWC SS AS ee a ee 9 14 IPL ETO DECIECUON aka Re naran aii r nr ainei tur nE
107. odabar Code 11 Discrete 2 of 5 Interleaved 2 of 5 EAN 8 EAN 13 MSI UPCA UPCE UPC EAN supplementals Coupon Code Trioptic 39 Webcode Chinese 2 of 5 RSS Technical Specifications A 3 Table A 1 Technical Specifications Continued Item Description Peripherals and Accessories Cradles Printers Regulatory Electrical Safety EMC Charging Cradle Charging cradle Supports various printers from Zebra Monarch O Neil and Epson Certified to UL cUL 60950 1 EN IEC 60950 1 North America FCC Part 15 Canada ICES 003 Class B EU EN55022 Class B EN 301 489 1 EN 301 489 17 EN 60601 1 2 Australia AS NZS CISPRA 22 USA FCC Part 15 247 Canada RSS 210 EU EN 300 328 Japan ARIB STD T33 ARIB STD T66 Australia AS NZS 4268 Table A 2 Charging Cradle Specifications Item Operating Temperature Storage Temperature Battery Charging Temperature Humidity Size L x W x H Weight Power Supply Electrostatic Discharge ESD Description 0 C to 50 C 32 F to 122 F 40 C to 70 C 40 F to 158 F 0 C to 40 C 32 F to 104 F ambient temperature 5 to 95 non condensing 98 mm x 127 mm x 272 mm 4 in x 5 in x 10 7 in 652 g 23 02 12 0 VDC 9 0A 15 kV air discharge 8 kV contact discharge A 4 MC17 MC17A MC17T MC17U Product Reference Guide Mobile Computer Interface Connector Pin Outs Pin 1 Figure A 1 Power Connector Pin Outs Table A 3 Power Connector Pin Out
108. oded within a bar code symbol Decryption Decryption is the decoding and unscrambling of received encrypted data Also see Encryption and Key Depth of Field The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width Device Configuration Package The Device Configuration Package provides flash partitions Terminal Configuration Manager TCM and the associated TCM scripts With this package hex images that represent flash partitions can be created and downloaded to the mobile computer E EAN European Article Number This European International version of the UPC provides its own coding format and symbology standards Element dimensions are specified metrically EAN is used primarily in retail EAP Extensible Authentication Protocol A general authentication protocol used to control network access Many specific authentication methods work within this framework EAP PEAP Extensible Authentication Protocol Protected Extensible Authentication Protocol A mutual authentication method that uses a combination of digital certificates and another system such as passwords EAP TLS Extensible Authentication Protocol Transport Layer Security A mutual authentication method that uses digital certificates Encoded Area Total linear dimension occupied by all characters of a code pattern including start stop characters and data Encryption Encoding data to prevent it from
109. og file Created 1980 01 01 01 38 41 rdelient inf Changing log level fi 1980 01 01 01 41 04 rdelient inf Log file closed 1980 01 01 01 56 56 rdelient inf Log fle Opened 1980 01 01 01 56 56 rdelient inf Changing log Figure 2 13 View Log Window Press the left function key to return to the Log Menu View Job Log Use the View Job Log option to display a list of jobs that have be processed Use the up down arrow keys to select View Job Log option and press the center function key VIEW JOB LOG Log file empty Figure 2 14 View Job Log Window Press the left function key to return to the Log Menu Set Log Level Use the Set Log Level option to set the level of the information that appears in the log Staging and Provisioning 2 9 SET LOG LEVEL Warning Info Verbose Cancel Figure 2 15 Set Log Level Window Use the up down arrow keys to select a level option and press the center function key Set Job Log Level Use the Set Job Log Level option to set the level of the information that appears in the Job log SET JOB LOG LEVEL Warning Info Verbose Cancel Figure 2 16 Set Job Log Level Window Use the up down arrow keys to select a level option and press the center function key Package List Use the Package List option to display the packages that have been installed on the mobile computer Use the up down arrow keys to select the Package List option and press the center function key 2 10 MC
110. olution The mobile computer turns off after a period of inactivity If the mobile computer is running on battery power this period can be set to 30 sec 1 2 3 4 5 or 6 minutes If the mobile computer is running on external power this period can be set to 1 2 3 5 10 15 and 30 minutes Check the power settings by selecting Start gt Settings gt Control Panel gt Power icon gt Power Off tab Change the setting if you need a longer delay before the automatic shutoff feature activates Place the mobile computer in the Charging cradle to re charge the battery Insert the battery properly see Connecting the Battery on page 1 6 Place the mobile computer in the Charging cradle to re charge the battery Re calibrate the screen See Screen Calibration on page 5 11 Delete unused memos and records You can save these records on the host computer If you have installed additional applications on the mobile computer remove them to recover memory Select Start gt Settings gt Control Panel gt Remove Programs icon Select the unused program and select Remove Remove the battery from the mobile computer and re install Wait approximately one minute before inserting into a cradle 10 8 MC17 MC17A MC17T MC17U Product Reference Guide Table 10 1 Troubleshooting the Mobile Computer Continued Problem Cause Solution The mobile computer Scanning application Verify that the mobile computer is loaded wit
111. on Software Development Considerations e Dim or turn off the backlight when the mobile computer is idle e Whenever possible use default key code settings e To improve performance use RAM instead of flash memory e Always lock the cradle after unlocking it e Cold booting the mobile computer erases all files in RAM Be sure to save any critical files in Application folder e g Radio profile time zone setting license keys etc e tis not recommended to configure the mobile computer to suspend when in the cradle The mobile computer will be unable to communicate with a server Consequently the server would be unable to unlock the cradle or toggle the cradle LEDs e User developed applications should provide a method for exiting or launching Rapid Deployment to enable re staging the mobile computer e For detailed information on how to control the cradle LEDs and locking unlocking the mobile computer in the cradle refer to the EMDK Help file e Applications and servers should always treat a value of 255 1 as unknown battery capacity Once the battery is fully charged the 255 value goes away Tips for Improving Battery Charge Time To improve battery charging time e Avoid unnecessary wireless communication while the mobile computer is in the cradle e Use maximum power save mode when setting up the wireless profile This greatly improves charging time since the radio accounts for a large amount of power e Ensure th
112. on the mobile computer can share information with the host device This section provides information about installing software and files on the mobile computer Download install software using e ActiveSync e IPL ActiveSync Use ActiveSync to copy files from a host computer to the mobile computer 1 Ensure that ActiveSync is installed and that a partnership has been created see Chapter 4 ActiveSync 2 Connect the mobile computer to the host computer using the Charging cradle see Chapter 8 Cradle Installation for connection information 3 On the host computer select Start gt Programs gt ActiveSync 4 Select Explore Mobile Device File Edit View Favorites Tools Help dm Back p a search Folder 4 as LE x ma Ea E Modified CJ Application File Folder CC Application Data File Folder Mobile Device My Documents File Folder Network File Folder Select an item ko view its description C Platform File Folder profiles File Folder Program Files File Folder Recycled File Folder Temp File Folder Windows File Folder Pa Control Panel 23 bytes Shortcut 3120 2003 8 00 03 t1 objectis Mobile Device Figure 9 1 ActiveSync Explorer 5 Double click the folder to expand the contents of the folder 9 4 MC17 MC17A MC17T MC17U Product Reference Guide File Edit View Favorites Tools Help w Back mp search yFolders C8 as QE x A Ez Address application Go ry a O airbeam File
113. on Deployment 9 13 Download Partition Name via USB USB Standard Press Enter to continue Figure 9 10 Parameters Screen Partition Name is the name of the partition selected in the Initial Program Loader menu 11 Press Enter to return to the Download File menu 12 Use the up and down scroll buttons to select Download Press Enter The Downloading screen appears Downloading Partition Name via USB USB Standard waiting for input Figure 9 11 Downloading Screen 13 On the development computer click Load on the TCM toolbar The Load Terminal window gt Serial tab appears 9 14 MC17 MC17A MC17T MC17U Product Reference Guide Load Terminal IMAGE FILES TO LOAD 1 x0c50Ben0S011903 hex a Serial Ethemet Comm Port Baud Hate Flow Control p COM1 115200 Hane ONOFF RTSCTS canci Figure 9 12 Load Terminal Window Serial and Ethernet Tabs 14 Select the Image Files To Load 15 In the Comm Port drop down list select USB Symbol Device 16 Click Download to begin the operation 17 During download the Downloading screen on mobile computer displays the Device Status and a progress bar 18 When complete Device Status displays Result was Success or in the case of an error the cause of the error 19 On completion press ENTER to return to the IPL menu to select the next partition to download 20 To exit IPL select the System Reset item from the IPL menu see Figu
114. ooting solutions for potential problems during mobile computer operation e Appendix A Technical Specifications includes a table listing the technical specifications for the mobile computer and accessories e Appendix B AirBEAM Smart Client provides information for staging and provisioning the mobile computer using the AirBEAM Smart Client e Appendix C App Launcher Configuration provides information for configuring the App Launcher application About This Guide XV Notational Conventions The following conventions are used in this document e Mobile computer refers to the Motorola MC17 series of mobile computers e Italics are used to highlight the following e Chapters and sections in this guide e Related documents e Bold text is used to highlight the following e Dialog box window and screen names e Drop down list and list box names e Check box and radio button names e Icons on a screen e Key names on a keypad e Button names on a screen e Bullets indicate e Action items e Lists of alternatives e Lists of required steps that are not necessarily sequential Sequential lists e g those that describe step by step procedures appear as numbered lists J NOTE This symbol indicates something of special interest or importance to the reader Failure to read the note will not result in physical harm to the reader equipment or data CAUTION This symbol indicates that if this information Is ignored the po
115. or eVC4 XV error messages 9 14 9 16 F LES ASIE AA 5 9 file explorer 9 5 flash file system 9 23 downloading partitions 9 25 non FFS partitions 9 24 EE ieee NAA dh oe ea Se 9 25 splash screen 9 24 partitions 9 23 COVER PA AA 9 24 regmerge 9 23 flash memory user dass dau pra vou he AN 6 2 flash storage 9 23 ile AA 6 1 asian font installation 6 2 DER en rss lates ds Dan AG wee ee NGA 6 1 japanese 6 1 eli 4 62822450 ee ed ee es eae 6 1 russian 6 1 simplified chinese 6 1 swedish 6 1 UNCION SIAS 2 sea ans ass sv cerises 5 7 G getting started 1 6 H hard reset 1 12 1 15 NOD a oka en ee ados des 10 5 9 PUMIGIL 24 opc8 tego cee bu Fee a cess oe oe eee A 2 l information service XVI Initial Program Loader 9 25 installing development tools 9 2 AA AA AA em ene ara eres 9 25 error messages 9 16 error Screen 9 16 K RO ae a dyed deen Pa eon ct ee a ee 1 10 key
116. or transfer by TCM from the development computer to the mobile computer Upgrade requirements e The hex files to be downloaded on development computer e A connection from the host computer and the mobile computer either serial or wireless Application Deployment 9 5 e TCM on development computer to download the files Once these requirements are satisfied the mobile computer can be upgraded by invoking IPL and navigating the menus See Sending the Hex Image Using IPL on page 9 10 for procedures on downloading a hex file to the mobile computer Creating Hex Images Terminal Configuration Manager TCM is an application used to customize flash file system partitions for the mobile computer The most common use is to create an application partition hex file that contains the customer s application TCM can also be used to load hex files to the flash memory of the mobile computer The program resident on the mobile computer that receives the hex file and burns it to the flash memory is called Initial Program Loader IPL The customization of partitions is controlled by TCM scripts The scripts contain all of the necessary information for building an image The script is a list of copy commands specifying the files to copy from the development computer to the partition TCM works with a pair of directory windows one displaying the script and the other displaying the source files resident on the development computer Using standard
117. ose Auto Select or use the up and down scroll buttons to select the partition to download then press Enter Application Deployment 9 11 Table 9 2 PL Menu Partitions Partition Name Description Platform Application Windows CE Monitor Splash Screen Power Micro Partition Table Command File System Reset Auto Select Contains the files in the Platform folder Contains the files in the Application folder Contains the operating system for the mobile computer Contains the Monitor and IPL programs Contains the splash screen that displays while booting the mobile computer Note Splash screens are generated from omp images and must be less than or equal to 240 pixels wide and 296 pixels deep For color screens the color depth must be 8 bpp Note 8 bits per pixel only applies to splash screen images Once Windows CE is running the color density is 16 bits per pixel The Power Micro is a small computer contained within the mobile computer that controls several system resources In the unlikely event that the Power Micro Firmware needs updating selecting this item allows the device to be programmed Contains the partition information for all other partitions Note The partition table should never need changing unless the sizes of the platform and application images are changed within TCM If this is done then the new partition table should be loaded first followed by both platform and application in any order
118. owing information e RD Client version e Product name e Operating system type e Plug in type Use the up down arrow keys to select View Client Info option and press the center function key CLIENT INFO Model P54070 OS CES Plugin Public A Figure 2 22 Client Info Window Press the left function key to return to the Main Menu Log Menu The Log Menu contains the following options e View Log e View Job Log e Set Log Level 2 14 MC17 MC17A MC17T MC17U Product Reference Guide e Set Job Log Level Use the up down arrow keys to select Log Menu option and press the center function key LOG MENU View Job Log Set Log Level Set Job Log Level Figure 2 23 Log Menu Window Press the left function key to return to the Main Menu View Log Use the View Log option to display a list of events that have occurred Use the up down arrow keys to select View Log option and press the center function key VIEW LOG rdelient inf Log file Created 1980 01 01 01 38 41 rdelient inf Changing log level fi 1980 01 01 01 41 04 rdelient inf Log file closed 1980 01 01 01 56 56 rdelient inf Log file Opened 1980 01 01 01 56 56 rdelient inf Changing log aa Figure 2 24 View Log Window Press the left function key to return to the Log Menu View Job Log Use the View Job Log option to display a list of jobs that have be processed Use the up down arrow keys to select View Job Log option and press the center function k
119. passing information into or out of the mobile computer s memory IP Internet Protocol The IP part of the TCP IP communications protocol IP implements the network layer layer 3 of the protocol which contains a network address and is used to route a message to a different network or subnetwork IP accepts packets from the layer 4 transport protocol TCP or UDP adds its own header to it and delivers a datagram to the layer 2 data link protocol It may also break the packet into fragments to support the maximum transmission unit MTU of the network IP Address Internet Protocol address The address of a computer attached to an IP network Every client and server station must have a unique IP address A 32 bit address used by a computer on a IP network Client workstations have either a permanent address or one that is dynamically assigned to them each session IP addresses are written as four sets of numbers separated by periods for example 204 171 64 2 Glossary 5 K Key A key is the specific code used by the algorithm to encrypt or decrypt the data Also see Encryption and Decrypting L laser scanner A type of bar code reader that uses a beam of laser light LASER Light Amplification by Stimulated Emission of Radiation The laser is an intense light source Light from a laser is all the same frequency unlike the output of an incandescent bulb Laser light is typically coherent and has a high energy density
120. ple static electricity If so simply remove and re insert the mobile computer to resume normal operation In case the function does not resume please use the product in another location To start ActiveSync 1 Select Start gt Programs gt Microsoft ActiveSync on the host computer The ActiveSync window displays Microsoft ActiveSync File View Tools Help P Hot connected Hide Details Information Type Status Figure 4 1 ActiveSync Window J NOTE Assign each mobile computer a unique device name Do not try to synchronize more than one mobile computer to the same name 2 In the ActiveSync window select File gt Connection Settings The Connection Settings window appears ActiveSync 4 3 Connection Settings Waiting for device to connect M Show status icon in taskbar MW Allow USB connections MW Allow connections to one of the following COM This computer is connected to Automatic r iY Open ActiveSyne when my device connects Help OK Cancel Figure 4 2 Connection Settings Window 3 Select Allow USB connections check box 4 Select the Show status icon in Taskbar check box 5 Select OK to save any changes made Setting up a Partnership To set up a partnership 1 Ifthe Get Connected window does not appear on the host computer select Start gt All Programs gt Microsoft ActiveSync New Partnership Set Up a Partnership Before you can synchronize inform
121. plication MAIN MENU Monitor Processing Force Check In Package List View Client Into Log Menu Hide IJI Exit Figure 2 18 MSP Agent Main Menu Jn IP MC17 MC17A MC17T MC17U Product Reference Guide Monitor Processing Use the Monitor Processing option to view the status of packages being processed Use the up down arrow keys to select the Monitor Processing option and press the center function key MONITOR PROCESSING Installing bundle Rernotecontral Downloading 90 Complete LIL Figure 2 19 Monitor Processing Window Press the left function key to return to the Main Menu Force Check In Use the Force Check In option to check instantly for pending package downloads instead of waiting for the next automatic check that the client performs Use the up down arrow keys to select the Force Check In option and press the center function key MONITOR PROCESSING Next checkin 2 15pm 8 7 07 Figure 2 20 Force Check in Window Press the left function key to return to the Main Menu Package List Use the Package List option to display the packages that have been installed on the mobile computer Use the up down arrow keys to select the Package List option and press the center function key Staging and Provisioning 2 13 PACKAGE LIST enable30 1 1 Figure 2 21 Package List Window Press the left function key to return to the Main Menu Client Info Use the Client Info window to view the foll
122. re 9 7 on page 9 10 TCM Error Messages TCM validates the cells in the partition table when the Execute button is clicked Cells highlighted in red contain an error Partition loading is disabled until all errors are corrected Table 9 3 7CM Error Messages Error Description Solution Failed to build images TCM could not load the DLL required to build images for the targeting flash file flash file system DLL not system Reinstall TCM or recover the DLL loaded Failure finding directory Building process failed because directory xxx was not found XXX Failure creating volume Building process failed because a certain disk volume could not be created Failure adding system file Build process failed because TCM failed to add a certain system file to the disk to image image INVALID PATH The path for the image file to build is not valid Nothing Selected To Build In the Config Build window no item is selected to build Illegal ESS ID In the Build ESSID Partition window no ESS ID was entered or the ESS ID entered was illegal Application Deployment 9 15 Table 9 3 TCM Error Messages Continued Error Description Solution Disk Full Target Disk Full Hex file is READ ONLY Error opening the file xxx with write access Failure creating binary file Hex File To load is missing or invalid Could not locate mobile computer name in TCM ini file Incorrect disk sizes in TCM ini file INVALID DIRECTORY On
123. re created on every cold boot from the default ROM image the RegMerge driver is necessary to make registry modifications persistent over cold boots RegMerge is configured to look in the root of two specific folders for reg files in the following order Platform Application Regmerge continues to look for reg files in these folders until all folders are checked This allows folders later in the list to override folders earlier in the list This way it is possible to override Registry changes made by the 9 24 MC17 MC17A MC17T MC17U Product Reference Guide Platforms partitions folders Take care when using Regmerge to make Registry changes The DCP for MC17xxc50 contains examples of reg files J NOTE Regmerge only merges the reg files on cold boots The merge process is skipped during a warm boot Typically do not make modifications to registry values for drivers loaded before RegMerge However these values may require modification during software development Since these early loading drivers read these keys before RegMerge gets a chance to change them the mobile computer must be cold booted The warm boot does not re initialize the registry and the early loading driver reads the new registry values Do not use Regmerge to modify built in driver registry values or merge the same Registry value to two files in the same folder as the results are undefined CopyFiles Windows CE expects certain files to be in the Windows folder
124. re printed bar code labels Contains six each 1 300 pre printed bar code labels Contains 1 1000 pre printed bar code labels PSS 3LB04 00R 25 101374 01R Connects the mobile computer to a host computer along with the USB cable 25 68596 01R Connects the mobile computer to a host computer along with the Development cable PSS 3SH01 00R Provides a mounting solution for the mobile computer on a shopping cart KT 114012 01R Package of 3 screen protectors KT 098273 01R Package of 50 replacement bezels for the MC17 and MC17A KT 098274 00R Package of 50 replacement bezels for the MC17T and the MC17U Introduction 1 5 LED Indicators The LED indicates status of the MC17 mobile computer Table 1 2 describes the LED indications LED AS Figure 1 3 MC17 Mobile Computer LED Table 1 2 LED Indications LED State Indication Solid red Scanner is enabled Solid green Bar code decoded successfully Keypad The keypad contains programmable function keys and a Scan key Note that keypad functions can be changed by an application so the mobile computer s keypad may not function exactly as described See Table 1 3 on page 1 6 Refer to the EMDK Help file for detailed information for programming the function keys Scroll Left Key Enter Key Scroll Right Key Up Arrow Key Scan Key Down Arrow Key Figure 1 4 Keypad 1 6 MC17 MC17A MC17T MC17U Product Reference Guide T
125. rm boot entry HKEY_CURRENT_USER Software Symbol Launcher Default Programs Prog6 Description Control Panel Name Windows CtlPanel EXE Command 1 Save the registry file 2 Copy the file back to the Application folder on the mobile computer 3 Cold boot the mobile computer App Launcher no 1 RD Client it 4 MC17 Scan 5 Reset SS 6 Control Panel Figure C 2 Customized App Launcher Window GLOSSARY Numeric 802 11 A group of wireless specifications developed by the Institute of Electrical and Electronics Engineers IEEE It specifies an over the air interface between a wireless client and a base station or between two wireless clients 802 11b Operates in the 2 4 GHz Industrial Scientific and Measurement ISM band 2 4 to 2 4835 GHz and provides signaling rates of up to 11Mbit sec This is a very commonly used frequency Microwave ovens cordless phones medical and scientific equipment as well as Bluetooth devices all work within the 2 4 GHz ISM band 802 11g Similar to 802 1 1b but this standard supports signaling rates of up to 54Mbit sec It also operates in the heavily used 2 4 GHz ISM band but uses a different radio technology to boost overall throughput Compatible with the 802 1 1b A Access Point Providesabridge between Ethernetwired LANs andthe wireless network Access points are the connectivity point between Ethernet wired networks and devices laptops hand held compu
126. rola Solutions systems Pocket Browser offers easy integration with bar code scanners RFID readers and other peripherals such as printers and magnetic stripe readers MSR for complete transaction processing Sample Application The mobile computer comes with a sample PocketBrowser applications factory installed The sample application is accessible from the App Launcher menu From the App Launcher menu select SPB The PocketBrowser window appears nod MC17 MC17A MC17T MC17U Product Reference Guide Y BA AG Battery Status Indicator Wireless Signal Strength Indicator MC17 Cradle Sample Powered by PocketBrowser Battery Details Unknown In cradle WLAN Details ESSID 101 Signal 0 IP Address D 0 0 0 0 MAC 00 15 70 9B E1 D7 Figure 7 1 Sample PocketBrowser Screen The sample PocketBrowser provides the following information e Battery level status bars e WLAN signal strength status bars e Battery Details e Battery strength in percentage e Whether in cradle of not e WLAN details e ESSID name e Signal e IP Address of the mobile computer e MAC address of the mobile computer The three buttons at the bottom of the screen e Unlock Lock Unlocks and locks the mobile computer into the cradle e LEDS Illuminates the cradle LEDs e Quit Exits the sample PocketBrowser application CHAPTER 8 CRADLE INSTALLATION Introduction A system is comprised of a family of hardware devices interconnected
127. roving battery charge time e Improving battery life Fonts The MC17 series supports the following language fonts e Simplified Chinese e Korean e Japanese e Greek e Swedish e Russian The MC17 series supports the installation of font libraries for use with application and web development Simplified Chinese Korean and Japanese font libraries are available on the Support Central Web site http supportcentral motorola com Other standard UTF 8 encoded fonts are available from third party font vendors Developers should refer to Microsoft and third party vendor documentation for development and usage details It should be noted that installing a language font library will not change the language configuration of the operating system image i e Windows messages will still be displayed in the language designated in the factory supplied operating system image 6 2 MC17 MC17A MC17T MC17U Product Reference Guide Asian Font Installation The Asian fonts must be installed onto the mobile computer 1 Download the font package from Support Central 2 Copy the language font files into the Application folder on the mobile computer e ttf ttc or ac3 files e reg files required for Asian fonts e cpy files 3 Cold boot the mobile computer After the mobile computer re boots the installed fonts are available for use Refer to http msdn2 microsoft com en us library aa911446 aspx for an explanation of font usage and installati
128. rs To charge the battery 1 Ensure the Charging cradle is connected to the appropriate power source See Chapter 8 Cradle Installation for more information 2 Insert the mobile computer into a cradle Red Charging LED Location Figure 1 11 nsert MC 17 Series into Cradle 3 The mobile computer starts to charge automatically While charging a red charging LED can be seen through the front panel of the cradle behind the mobile computer 1 10 MC17 MC17A MC17T MC17U Product Reference Guide Manual Release of MC17 Series from the Charging Cradle The Charging cradle p n PSS 3CR01 00R contains a locking mechanism that locks the mobile computer into the cradle The mobile computer releases from the cradle via a software command to the cradle If the mobile computer does not have the capability to un lock the cradle un lock it manually using the optional dispenser cradle key p n PSS 3KY01 00R 1 Hold key with hook end pointing to the right Figure 1 12 nsert Key 2 Insert key straight into slot only to point where bend stops on lip of slot Figure 1 13 Key 3 Slide key to the right until the handle is centered in the slot Figure 1 14 Slide Key to the Right Introduction 1 11 4 Rotate the key 90 degrees 1 4 turn counterclockwise Figure 1 15 Slide Key to the Rotate Key Counterclockwise 5 Keeping the handle of the key all the way to the right in the slot press the key into the slot The
129. s PIN Signal Name Function 1 BAT T Input power LOCK Controls the cradle locking mechanism GND Ground A N Technical Specifications A 5 Pin 1 Pin3 Pins Pin7 Pin 2 Pin4 Pin6 Ping Figure A 2 ActiveSync Connector Pin Outs Table A 4 ActiveSync Connector Pin Outs PIN Number Signal Name Function 1 USB_5V 5 VDC USB P USB Data USB_N USB Data GND Ground Not Used Pin not used Not Used Pin not used Not Used Pin not used CO NI o1 A WY Po Not Used Pin not used A 6 MC17 MC17A MC17T MC17U Product Reference Guide Cable Specifications Power Supply Cable Y type Table A 5 Wire Run List amp Specifications Connector 1 Connector 2 Connector 3 Molex 39 01 2060 Molex39 01 2025 Molex39 01 2025 Wire Color AWG housing 4x housing 2x housing 2x Function 39 00 0211 39 00 0211 39 00 0211 contacts contacts contacts Pu The 16 AWG wire should have the following specifications UL1007 300 Volt PVC 40 C to 80 C operating temperature Cradle Interconnection Cable Table A 6 Wire Run List amp Specifications Connector 1 Connector 2 Molex 39 01 2025 Molex 39 01 2025 housing 2x housing 2x 39 00 0211 contacts 39 00 0211 contacts Wire Color Function The 16 AWG wire should have the following specifications UL1007 300 Volt PVC 40 C to 80 C operating temperature APPENDIXB AIRBEAM SMART CLIENT Introduction The AirBEAM Smart product allows specially
130. s vii Chapter 4 ActiveSync KING ONG maa a D pandan 4 1 late late Pate 1 SY AA AA AA AA 4 1 MODHE COMPILS OO nee NA EEEE anG 4 2 Setting Up an ActiveSync Connection on the Host Computer a 4 2 Seng Ca PASS IPN de 2 ent sa en 4 3 Chapter 5 Using the Windows CE Desktop OO er teen eee ee ee EE ee 5 1 ACINO VAC uaa mGA E adn qupsaannionetuecaaiadantuntieananeuubiniesansamleecotnnrapaetoauumnunieieebidsianads 5 1 FRC TINO HG OFM SON NGA AA 5 1 Connector to AOS COMBO a aE E tn 5 1 Development Cable Removal iii 5 5 ADD LAUNCNEE WINDOW GAAN E BANO N naasa DAAN ANA GA haaha 5 6 Windows CE 5 0 Desktop iiieesserrnneseereneersnnss 5 7 DS CONG Canaan edict oars tee ease AA nG 5 7 Battery Unknown ICON Uu Aa 5 8 lai OT ere ee A 5 9 TOOTING MOT eee EE dame 5 9 DESK OU DISDAY BU ae ee tee me ne 5 10 Entering Information Using the Keyboard Input Panel eee eeee eres ee eeee rere sean eeeeeeeaaas 5 10 Task Bar and Start Menu PrOp rUeS etes 5 10 D 10 812 HITS ES aNG ANNA AA AAO NAA 5 10 AOV lee AA diane a teneyesbectesstceaseee 5 11 SEEN CAMO AN OM aa AA AA Aa 5 11 MVNO Ve MG SS RER ANAL DAA 5 12 Chapter 6 Special Considerations AOU AA 6 1 PONDS EEE 6 1 Asian Font Installation D nn a nn nd ane a a et AA 6 2 Software Development Considerations ss 6 2 Tips for Improving Battery Charge Time 4 6 2 Cradle BACH Peas de cr ANA AA AGA 6 3 TDS TO Improving Batory LILO PR RE Ea r AEAEE EEA R 6 3 Changi
131. script into a set of hex images and send the hex hd images to the vehicle computer P Preferences button View change the global TCM options Defining Script Properties Before a script is created the script properties must be defined This defines the type of mobile computer flash type number of disks being created and the memory configuration of each disk partition To define the script properties 1 Select the Script window to make it active 2 Click the Properties button The Script Properties window gt Partition Data tab appears E SCRIPT PROPERTIES Partition Data Options Flash Type Disks Cushion 0008 2 f Partition Table Properties Volume Label Access Disk 1 Platform 6192 ReadAwite Disk 2 Application 24448 Read Write OF Cancel Figure 9 4 Script Properties Window Partition Data Tab 3 Inthe Terminal drop down list select the mobile computer type 4 Use the default Flash Type 5 In the Disks drop down list select the number of disk partitions to create 6 Select the memory Size for each partition Note that adding space to one disk partition subtracts it from another 7 In the Access drop down list for each disk partition determine and select the Read Write access option MC17 MC17A MC17T MC17U Product Reference Guide 8 Click the Options tab The Script Properties window Options tab appears E SCRIPT PROPERTIES Terminal MC17x0c50Ben 1 0 64 Partition Data Opt
132. ss LAN network card detected Notify the network detected administrator E Wireless Applications 3 5 Turning Off the Radio To turn off the WLAN radio tap the Wireless Connection Status icon on the task tray and select Disable Radio Bm Az Wireless Connection Status Icon Figure 3 2 Wireless Connection Status Icon Radio On A red X appears across the icon indicating that the radio is disabled off To turn the radio back on tap the Wireless Connection Status icon on the task tray and select Enable Radio KE Ae Wireless Connection Status Icon Figure 3 3 Wireless Connection Status Icon Radio On The red X disappears from the icon indicating that the radio is enabled on 3 6 MC17 MC17A MC17T MC17U Product Reference Guide CHAPTER 4 ACTIVESYNC ActiveSync To communicate with various host devices install Microsoft ActiveSync version 4 5 or higher on the host computer Use ActiveSync to synchronize information on the mobile computer with information on the host computer Changes made on the mobile computer or host computer appear in both places after synchronization ActiveSync software Allows working with mobile computer compatible host applications on the host computer ActiveSync replicates data from the mobile computer so the host application can view enter and modify data on the mobile computer Synchronizes files between the mobile computer and host computer convertin
133. ssibility of data or material damage A may occur WARNING This symbol indicates that if this information is ignored the possibility that serious personal A injury may occur Related Documents and Software The following documents provide more information about the MC17 mobile computers e MC17 Quick Reference Guide p n 72 100298 xx e MC17 STEP User Guide p n 72E 103347 xx e Mobility Services Platform 3 X User s Guide p n 72E 100158 xx e Application Guide for Motorola Enterprise Mobility Devices p n 72E 68901 xx e Microsoft Applications for Windows Mobile and CE 5 0 User Guide p n 72E 78456 xx e Symbol Mobility Developer Kits available at http supportcentral motorola com e Device Configuration Package DCP for MC17xxc50 and Platform SDK for MC17 with Windows CE 5 0 available at http supportcentral motorola com XVI MC17 MC17A MC17T MC17U Product Reference Guide e Latest ActiveSync software available at http www microsoft com For the latest version of this guide and all guides go to http supportcentral motorola com Service Information If you have a problem with your equipment contact Motorola Solutions Global Customer Support for your region Contact information is available at http www motorolasolutions com support When contacting Motorola Solutions Global Customer Support please have the following information available e Serial number of the unit e Model number or product name e Software type a
134. t waits for the WELCOME windows to be completed before automatically launching the synchronization process after a reset This check box specifies whether the AirBEAM Smart Client automatically attempts to close non system applications prior to resetting the mobile unit If enabled the AirBEAM Smart Client sends a WM_CLOSE message to all non system applications before resetting the mobile unit This feature offers applications the opportunity to prepare i e close open files for the pending reset Use this tab to configure various miscellaneous features Use DHCP server Use DHCP bootfile Passive Mode E Figure B 7 Misc 3 Tab AirBEAM Smart Client B 7 Table B 6 Misc 3 Tab Descriptions Field Description Use DHCP server Use DHCP boottile Misc 4 Tab This check box control specifies whether the AirBEAM Smart Client uses the DHCP response option 66 to specify the P address of the FTP TFTP server If enabled special RF network registry settings are required to force the DHCP server to return the TFTP server name field option 66 The special RF network registry settings are included but commented out in the radio network registry initialization files essid_XXxXxX_yy reg This check box control specifies whether the AirBEAM Smart Client uses the DHCP response option 67 to specify the Package and Package 1 parameters If enabled special RF network registry settings are required to force the DHC
135. ta characters and check characters Symbology The structural rules and conventions for representing data within a particular bar code type e g UPC EAN Code 39 PDF417 etc T TCP IP Transmission Control Protocol Internet Protocol A communications protocol used to internetwork dissimilar systems This standard is the protocol of the Internet and has become the global standard for communications TCP provides transport functions which ensures that the total amount of bytes sent is received correctly at the other end UDP is an alternate transport that does not guarantee delivery It is widely used for real time voice and video transmissions where erroneous packets are not retransmitted IP provides the routing mechanism TCP IP is a routable protocol which means that all messages contain not only the address of the destination station but the address of a destination network This allows TCP IP messages to be sent to multiple networks within an organization or around the world hence its use in the worldwide Internet Every client and server in a TCP IP network requires an IP address which is either permanently assigned or dynamically assigned at startup Glossary 8 MC17 MC17A MC17T MC17U Product Reference Guide TFTP Trivial File Transfer Protocol A version of the TCP IP FTP File Transfer Protocol protocol that has no directory or password capability It is the protocol used for upgrading firmware downloading software and remote
136. ters point of sale terminals equipped with a wireless LAN adapter card Ad Hoc Mode A wireless network framework in which devices communicate directly with one another without using an access point API Application Programming interface An interface by means of which one software component communicates with or controls another Usually used to refer to services provided by one software component to another usually via software interrupts or function calls Association The process of determining the viability of the wireless connection and establishing a wireless network s root and designated access points A mobile computer associates with its wireless network as soon as itis powered on or moves into range Glossary 2 MC17 MC17A MC17T MC17U Product Reference Guide Bar Code A pattern of variable width bars and spaces which represents numeric or alphanumeric data in machine readable form The general format of a bar code symbol consists of a leading margin start character data or message character check character if any stop character and trailing margin Within this framework each recognizable symbology uses its own unique format See Symbology Bits per Second bps Bits transmitted or received Bit Binary digit One bit is the basic unit of binary information Generally eight consecutive bits compose one byte of data The pattern of O and 1 values within the byte determines its meaning Byte On an addressable boundar
137. the RD Client The Scan Barcodes To Deploy window displays SCAN BARCODES TO DEPLOY Waiting Figure 2 6 Waiting for Bar Codes 2 Press the left function key to select Options The Main Menu window appears Staging and Provisioning 2 5 MAIN MENU search Connected Networks Search Unconnected Networks Scan Barcodes View Client Info Log Menu Package List Exit Figure 2 7 RD Client Main Menu 3 Use the up down arrow keys to select Search Connected Networks or Search Unconnected Networks and then press the center function key The SEARCHING NETWORKS window appears Connected networks are networks that are already connected and can be checked to see if a Staging Server can be found Unconnected Networks are the well known WLAN connections that are automatically configured and established to see if a Staging Server can be found SEARCHING NETWORKS This may take a while Please Wait Attempt 1 of 18 Figure 2 8 AD Client Searching for On Demand Profile Server 4 When complete the STAGING COMPLETE window displays STAGING COMPLETE Your Device is Ready To Use Figure 2 9 Staging Complete Window Press the left function key to exit 2 6 MC17 MC17A MC17T MC17U Product Reference Guide RD Client Main Menu The RD Client Main Menu contains the following options e Search Connected Networks See On Demand Staging on page 2 4 for detailed information e Search Unconnected Networks See On Deman
138. tition e Application The Application FFS partition is used to store application programs needed to operate the mobile computer Working with FFS Partitions Because the FFS partitions appear as folders under the Windows CE file system they can be written to and read like any other folder For example an application program can write data to a file located in the Application folder just as it would to the Windows folder However the file in the Application folder is in non volatile storage and is not lost on a cold boot e g when power is removed for a long period of time Standard tools such as ActiveSync can be used to copy files to and from the FFS partitions They appear as the Application and Platform folders to the ActiveSync explorer This is useful when installing applications on the mobile computer Applications stored in the Application folder are retained even when the mobile computer is cold booted There are two device drivers included in the Windows CE image to assist developers in configuring the mobile computer following a cold boot RegMerge and CopyFiles RegMerge dll RegMerge dll is a built in driver that allows registry edits to be made to the Windows CE Registry Regmerge dll runs very early in the boot process and looks for registry files reg files in certain Flash File System folders during a cold boot It then merges the registry changes into the system registry located in RAM Since the registry is
139. tor in size This may cause problem while building images especially when cushion is enabled Increase the disk size In Script Properties window one of the volume labels is not valid The VolumeDivisor entry is missing or invalid in the TCM ini Reinstall TCM or recover TCM ini The TCM script was not created by this version of TCM TCM could not find TCM ini file While downloading images to mobile computer TCM failed to connect to the selected COM port Check if the COM port is free and is properly configured While downloading images TCM failed to connect to the mobile computer Check if the correct flow control protocol is selected and the mobile computer is properly connected and is in a listening state 9 16 MC17 MC17A MC17T MC17U Product Reference Guide IPL Error Detection While receiving data IPL performs many checks on the data to ensure that the data is received correctly If an error is detected IPL immediately aborts the download and reports the error on an error screen Error screens may vary depending on the action being performed A sample error screen may look like the screen pictured below Downloading Platform via Serial Port 115200 Error 2 Messages Cancelled by user Press any key to continue Figure 9 13 PL Error Screen This error message screen displays until you press any key Once the screen is acknowledged IPL returns to the Initial Program Loader main menu to wait for a new
140. troduction This feature rich mobile application development tool is designed to allow Web developers to rapidly create robust mobile applications that can include a wide range of advanced data capture capabilities Whether you want to streamline your warehouse delivery or service operations or enable more robust asset tracking or visibility Pocket Browser will help you get your enterprise mobility solution up and running faster and more cost efficiently The Pocket Browser Developer Help provides detailed information about how to use each feature of the browser Each feature includes a sample for you to use however please be aware that the sample does not necessarily show the only way to implement each feature Pocket Browser enables developers and integrators to provide advanced Web based solutions to select Microsoft Windows Mobile and Windows CE mobile computers PocketBrowser makes the most of enterprise level applications while soeeding up development time and reducing costs With it making the transition to web based solutions is now fast easy and affordable especially in high volume mobile environments Pocket Browser is a software tool that extends the core rendering engine functionality of Microsoft PocketlE or Microsoft IE with Motorola application programming interfaces APIs It provides interfaces to the mobile computer hardware and features using meta tags and Microsoft ActiveX components designed specifically for Moto
141. uter and the accessories e Microsoft Applications for Windows Mobile and WinCE 5 0 User Guide describes how to use Microsoft developed applications e Application Guide for Motorola Enterprise Mobility Devices describes how to use Motorola developed applications e EMDK Help File provides API information for writing applications MC17 MC17A MC17T MC17U Product Reference Guide ve Rs SMDK for eVC4 SMDK Help File Box or Support Central Web Site Microsoft Appication Guide Symbol Application Guide Product Reference Guide Quick Reference Guide Configurations This guide covers the following configurations Data Operating Configuration Radio Display Memory Capture System Keypad MC17 00 WLAN 802 11b g 64 MB RAM Laser Windows 6 key 64 MB Flash scanner CE 5 0 Professional MC17A 00 WLAN 64 MB RAM Laser Windows 6 key 802 11a b g 64 MB Flash scanner CE 5 0 Professional MC17T 00 WLAN 2 8 64 MB RAM Laser Windows 6 key 802 11a b g QVGA 64 MB Flash scanner CE 5 0 Color 1 GB Flash Professional touch storage screen MC17U 00 WLAN 2 8 64 MB RAM Laser Windows 6 key 802 11a b g QVGA 64 MB Flash scanner CE 5 0 Color 1 GB Flash Professional touch storage screen About This Guide xiii Software Versions This guide covers various software configurations and references are made to operating system or software versions OEM Software To determine the OEM soft
142. ware version on the MC17 1 Connect the mobile computer to a host computer using the Development Cable 2 Connect to the mobile computer using remote control software See Remote Control Software on page 5 1 for more information 3 Click Start gt Settings gt Control Panel gt System Info icon System Info System Hw Version Display misc gt UUID Part 1 06369200 ULID Part 2 1E447691 OS Version 05 00 0000 OEM Mame SYMBOL PS4070 OEM Version 91 19 0052 Plat ID P54070c50benPlat 001 id To determine the OEM software version on the MC17 series with OEM Version 01 30 06 or greater In App Launcher select 3 Device Info Device Info Description OEM Name SYMBOL MCL E D0 15 70 9B AC Adc BEJ OEM Version 01 30 0002 oe F CIS ABLE LE IPL Version 01 52 0299 App Id 1 xxcSOBen4Appl 003 id Plat Id 17xxc50BenPlat 004 1d OS Version 05 00 0000 Fusion version 2 61 0 0 002R SDHC Version 1 0 4 2 Fusion Software To determine the Fusion software version on MC17 series with OEM version 01 30 06 or greater In App Launcher select 3 Device Info MC17 MC17A MC17T MC17U Product Reference Guide Device Info CEM Mame SYMBOL MEL MAC Address 00 15 70 9B E1 D7 CEM Version 01 30 0002 Ph Version 63 37 0003 01 52 0299 1 xxco0Ben4Appl 003 id 1 xxcoO0BenPlat 004 id Fusion version 2 61 0 0 002R DAL veron OF Chapter Descriptions Topics covered in this guide are as follows
143. windows drag and drop operations files can be added and deleted from the script window The DCP for MC17xxc50 includes scripts used by Motorola to build the standard factory installed Platform and Application partitions provided on the mobile computer The standard Platform partition contains drivers while the Application partition contains demo applications and optional components The standard TCM scripts can be found in the following folder C Program Files Symbol Device Configuration Packages MC 1 7xxc50 v1 0 TCM Scripts J NOTE Before creating a script to build a hex image identify the files required system files drivers applications etc and locate the files source directories to make the script building process easier The required processes for building a hex image in TCM include e Starting TCM e Defining script properties e Creating the script for the hex image e Building the image e Sending the hex image e Creating a splash screen e Flash storage Starting Terminal Configuration Manager Click the Windows Start menu TCM icon Symbol Device Configuration Packages MC17xxc5V to start TCM The TCM window appears displaying two child windows Script1 and File Explorer The Script1 window contains a newly created script and the File Explorer window contains a file explorer view used for selecting files to be placed in the script 9 6 MC17 MC17A MC17T MC17U Product Reference Guide TCM Script1 File Script View Window He
144. wizard Microsoft ActiveSync will open and IF pour device is a guest click Explore on the toolbar and start exploring your device IF pour device has a partnership synchronization starts Please wait until synchronization i complete before using your device Click Finish to exit this wizard Figure 4 5 Setup Complete Window 6 Click Finish 7 The Microsoft ActiveSync window displays ActiveSync 4 5 Microsoft ActiveSync 5 a Ed File View Tools Help Sync Stop Details Explore Options Connected Synchronized Information Type Status Figure 4 6 ActiveSync Connected Window During the first synchronization information stored on the mobile computer is copied to the host computer When the copy is complete and all data is synchronized the mobile computer can be disconnected from the host computer J NOTE The first ActiveSync operation must be performed with a local direct connection To retain partnerships after a cold boot capture partnership registry information in a reg file and save it in the Flash File System See the detailed information provided in the EMDK Windows CE Help File for Mobile Computers For more information about using ActiveSync start ActiveSync on the host computer then see ActiveSync Help 4 6 MC17 MC17A MC17T1 MC17U Product Reference Guide CHAPTER 5 USING THE WINDOWS CE DESKTOP Introduction The MC17
145. y eight adjacent binary digits 0 and 1 combined in a pattern to represent a specific character or numeric value Bits are numbered from the right O through 7 with bit O the low order bit One byte in memory is used to store one ASCII character boot or boot up The process a computer goes through when it starts During boot up the computer can run self diagnostic tests and configure hardware and software C CAM Continuously Aware Mode Mode in which the adapter is instructed to continually check for network activity CDRH Center for Devices and Radiological Health A federal agency responsible for regulating laser product safety This agency specifies various laser operation classes based on power output during operation CDRH Class 1 This is the lowest power CDRH laser classification This class is considered intrinsically safe even if all laser output were directed into the eye s pupil There are no special operating procedures for this class CDRH Class 2 No additional software mechanisms are needed to conform to this limit Laser operation in this class poses no danger for unintentional direct human exposure CHAP Challenge Handshake Authentication Protocol A type of authentication in which the authentication agent typically a network server sends the client program a random value that is used only once and an ID value Both the sender and peer share a predefined secret The peer concatenates the random value or nonce the
146. y and place into a cradle Initial Program Loader Platform Application Config Block Windows CE Monitor Splash Screen Power Micro Partition Table Command File System Reset Service Battery Auto Select Figure 10 1 nitial Program Loader IPL Menu 7 Select Service Battery Maintenance and Troubleshooting 10 3 8 Press Entry key Erase Battery History Cancel Confirm Erase Previous Top Figure 10 2 Erase Battery History Screen 9 Select Confirm Erase 10 Press Enter key History Successfully Erased Press Enter to continue Figure 10 3 History Successfully Erased Screen 11 Press Enter key Long Term Storage When storing the mobile computer for a long period of time it is recommended to remove the battery When returning the mobile computer to everyday operation install a fully charged battery 10 4 MC17 MC17A MC17T MC17U Product Reference Guide Cleaning 1 CAUTION Always wear eye protection Read warning label on compressed air and alcohol product before using If you have to use any other solution for medical reasons please contact Motorola for more information exposure occurs unplug the device and clean the product immediately in accordance with p WARNING Avoid exposing this product to contact with hot oil or other flammable liquids If such these guidelines Materials Required Alcohol wipes Lens tissue Cotton tipped applicators Isopropyl alcohol Ca

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