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XBLUE Networks X-50 WiFi VoIP Phone

1. J Device Info SMDR Record J Advanced Setup 0 Wireless SMDR allows you to query the call record as you request dl Voice s Phone Extension all Type both y Trunk both Month all y J Trunk eee a Type Ext Trunk Outside Date Time Duration Numbering Plan Service Mode Incoming AA2 pstn1 4313261324 12 11 2010 16 00 37 31 Transmission IGW Group Incoming AA4 pstn1 4139653704 12 10 2010 17 43 29 58 pee T Incoming AA4 pstn1 4579653713 12 10 2010 17 42 42 47 un 3 Voicemail Incoming 101 pstn4 6038353209 12 10 2010 16 42 53 34 STUN 3 Registered Phone Incoming 101 pstn1 6913438460 12 10 2010 16 28 47 146 E MENE CUE Incoming 103 pstn1 6029413460 12 10 2010 16 25 08 219 T Diagnostics Incoming 101 pstn2 5139871909 12 10 2010 16 26 16 23 Logout Incoming 101 pstn1 6093439460 12 10 2010 16 24 50 18 Incoming 101 pstn1 2498191913 12 10 2010 16 06 06 41 Incoming 104 pstn1 9198299219 12 10 2010 15 30 19 26 Incoming 1041 pstn1 9938299213 12 10 2010 15 29 34 45 Outaoina 103 ostn4 12983193898 12 10 2010 15 06 23 816 Extension Select to report on all extensions or none of them Type Select to report on an Incoming or Outgoing call or Both Trunk Select to report on Just SIP Trunks PSTN telephone lines or both Month Report on all months View only 200 XBLUE Networks Voice UCD Cal
2. Phone Extension Phone Extension configuration allows you to configure voice mail settings for each extension No Ext First Name Last Name Operation 1 125 Configure Voicemail 2 101 Drew Donaldson Configure General Phone Extension 3 102 Wayne Configure Virtual Extension o f Update MOH File gt reco STUN Q PAA X 50 Configuration D Management b u e m amp Diagnostics Logout 7 z 3 Device Info Extension Configuration 7 s Advanced Setup This page allows you to configure voice mail settings for each extension a t Wireless Ext 125 Configuration 5 Voice Mail Enable v Password e 4 digits E mail Address Drew company com Voicemail Prompt Language Language 1 Only General Phone Extension Distribution Lists Virtual Extension Update MOH File Email Message Holiday Advanced STUN Registered Phone J Management Diagnostics Logout e Voicemail Enable Disable Disable the voice mailbox for any extension that should not have a voice mailbox e Password 4 Digit At default the voice mailbox password is set to 0000 and can be change to any 4 digit 0000 9999 number e E mail Address Enter the E mail address for the user of this extension SMTP Settings in General Settings must be programmed or this will not work e Prompt Language Select the language prompts to be used with this user 208 XBL
3. VolP Telephone System for Small Business Installation Manual TNOtCE Sanne a IE 9 REVISION TADA ARA A A AAA AAA A A A EA 9 Hearing Ald Compatibilty E A A AAA EA IAEA A Ad ete aes 9 UL CSA Safety ComplianCe iii A A A a ieee ian 9 DOEMENTALION Disclosure cidad AA a a a a A aada AAA ER daer a i A DA A 9 ECON A eed T 10 CE Declatation oF CONTO AAA AA A EA AAA A 10 ENVIO Escala a ai E Late ET E A IS A a A e AAA 10 COVIRENA A A ad Hp A De vag aa 10 Trade Malk 13 di AR AAA AA A di A 11 2 Prod ct Configuratio Natiin oa 16 LAN Vs WAN 00 A A A A AA A a aea hatte reheat aes 16 Things to kKnow about the productia eana A a ai aaia A aaa ne aia 20 3 System Feature Description Table sud cido oa id 29 Access Contkol BrOWSer ceci a A AGARA AAA AATA ATA AATAS Aaaa 31 ACCOUN Code A se 31 Agent UGD LOGO LOT E EA E E E S AT 31 AMO a E DAA A A A a A A 31 Alternate Aen Qa nt AAA E IE A a A E AR 31 Announcement ONY Mala A AA 31 ANSWER POSITION ei eena is dE Levene Ea a E A hi il dh di dat 32 Automated Attendant Receptionist AA iiiicnninninininicicninnccarr Rar 32 Automatic Daylight Savings NTP La a lt beeen 32 AUTOMATIC HO ita IA Rad tag ith RATA AAA AAA A AE LIAS Me a a Aia 32 Automatic Line Select HOELING ks ely eh Geiss es dda aba aie be La AA A aa 33 Automatic PIOVISIONING Di AA A AAA ey Seu IR ee a pe ee 33 Automatic Route Select ARS 00 a iia 33 BARMEDIS Vd a A A AAA A AA A A E E a 33 Basic Eae AA A A AA AS ATA AAA A
4. X 50 Configuration Wireless primary Network This page allows you to configure basic features of the wireless LAN interface You can enable or disable the wireless LAN interface hide the network from active scans set the wireless network name also known as SSID and restrict the channel set based on country requirements Click Apply Save to configure the basic wireless options Y Enable Wireless Hide Access Point E Clients Isolation Disable WMM Advertise Enable Wireless Multicast Forwarding WMF SSID XBN GW B9DA22 BSSID 00 19 15 B9 DA 23 Country UNITED STATES Max Clients 16 Apply Save 146 XBLUE Networks Wireless Programming Enable Wireless At default the checkbox indicates that wireless is enabled when enabled the wireless name SSID will be broadcast and visible to anyone that is looking for wireless gateways Hide Access Point It is possible to enable the wireless but not broadcast the name SSID Select the Checkbox to enable Hide Access Point i e make it invisible or undetectable Clients Isolation Prevents wireless clients from seeing one another even though they are on the same network Select the Checkbox to enable clients isolation thus isolating the clients from each other Disable WMM Advertise Wi Fi Multimedia is used as Quality of Service controlling the throughput of audio vidio and voice applications At default this is disab
5. Call Routing Table DID Table No DID Number Destination Outgoing Call ID Display Name Trunk 1 Group2 y 2 Group2 y 3 Group2 y 4 Group2 v 5 Group2 y 6 Group2 y 7 Group2 y 8 Group2 y 9 Group2 y 45 Groupz y 46 Group2 y 47 Group2 y 48 Group2 v 49 Group2 v 50 Group2 v Back Next l Cancel e DID Number Enter the DID numbers that will be received from the SIP Trunks e Destination Enter the destination of the receiving DID number valid entries are a physical virtual extension or a UCD group e Outgoing Caller ID Enter the telephone number that the SIP Trunk will send when the entered DID extension makes an outoing call e Display Name Enter the name that the SIP Trunk will send when the entered DID extension makes an outgoing call 96 XBLUE Networks Programming Wizard Call Routing Table X 50 Wizard Setup WAN Settings LAN Settings Wireless Basic Internet Time Numbering Plan IP Trunk Trunk DID 21 oe Call Routing Table Configuration The Call Routing Table automatically routes outgoing calls using the most appropriate route The appropriate route is determined based on the number dialed If necessary the unit can automatically modify the dialed number by deleting and or inserting digits No From To Min Max Del Insert Destination 1 0 1 99 0 Group 1 ba 2 1 99 0 PSTN Line 1 y 3 1 99 0 PSTN Line 1 y 4 1 99 0 PSTN Line 1 y 5 1 99 0 PSTN Line 1 y 6 1 99 0 PSTN Line 1 7 1 99 0 PSTN
6. UCD Call Log I Voicemail STUN ae Registered Phone Management 4 Diagnostics w Logout c amp a D 3 5 Z e Using the drop down menu select LAN WAN or Both all extensions must be in the same subnet e Enter the up to 24 SIP telephone extension numbers Press Save Settings to save the programming and Back to return to the main Numbering Plan Programming page e UCD Group Uniform Call Distribution Group also known as a Hunt or UCD group XBLUE Networks 189 Z E 3 i 5 te vu D 5 Voice a Device Info Hl Advanced Setup a Wireless En VOICE Phone A System Numbering Plan Service Mode Transmission 4 Voicemail STUN Registered Phone J Management Diagnostics Logout X 50 Configuration UCD Group Configuration uon Timer Reroute Destination UCD Group Group Ring Mode No Answer Time Enable Reroute Time Type Destination ame Number 430 AllRing v 20seconds AA Menu v 453 431 Linear v seconds v NO v 20seconds AAMenu 453 y 432 Distributed 10seconds NO 20seconds Voice Mail v 453 433 AllRing v 20seconds v AA Menu v 453 UCD Group 1 Extension UCD Group 2 Extension UCD Group 3 Extension UCD Group 4 Extension 101 103 105 102 104 106 Back Save Settings Cancel Changes The H 5 has 4 UCD groups each can be programmed as an All Ring rings all ext
7. BN Number Feature Buttons Feature Code 70 05 04 790 XBLUE Networks 65 Feature Flexible Button Programming JPS9Y UOPNY 21NJeay Telephone Feature Description Table Feature Button Reset Description The feature is used to bring the programmed buttons back to factory default If the H2 2 is connected to the H 50 system the telephone will reference the H 58 for the currrent default button settings Operation Dial 68 the extension mailbox password to default the programmable feature button Notes Hold Reminder Description Each time the programmable Hold Reminder timer is exceeded a reminder tone will be heard at the extension that placed the call on hold Operation Each extension can enable or disable the Hold Reminder as well as adjust the length of the timer Notes 1 These features can be programmed using the telephone or using a standard Internet Web Browser LCD amp Interactive Buttons Description The 20280 has four interactive Soft Buttons that changes as the phone is being used These soft buttons will assist the user with the operation and programming of their telephone Operation Notes 66 XBLUE Networks Telephone Feature Description Table Multi Line Appearance Description At default all of the H2 2 telephones are programmed with the first four PSTN lines 701 702 703 and 704 All telephone lines can a
8. 40 Call Routing Tables 25 Voice mailboxes associated with a telephone endpoint 40 Virtual Mailbox Extension without telephone endpoint 10 Single Digit Dialing Menus with Menu Tree Routing 10 Day Outgoing System Greeting OGM 10 Lunch Noon Outgoing System Greeting OGM 10 Night Outgoing System Greeting OGM 10 Holiday Outgoing System Greeting OGM 10 Temporary Outgoing System Message OGM 20 XBLUE Networks Introduction LED s on the H 58 System TABLE 2 4 LED Function LED Name LED Status Description Power Blue On Power is On Off Power is Off Flashing K 56 is rebooting Wireless Blue On Wireless LAN initialization successful Off Wireless LAN not operational TEL Port Blue On Single Line Telephone is Busy SLT Telephone Off Single Line Telephone is Idle Line 1 6 Blue On PSTN Line is Busy Off PSTN Line is Idle LAN Blue On LAN is Connected Off LAN is not Connected Blinking Active LAN Traffic WAN Blue On WAN Connected Off WAN is not Connected Blinking Active WAN Traffic Red ON Ping the Default Gateway fail or DHCP fail XBLUE Networks Things to know about the product pnpold y moqe moux o sBuly L Introduction Notes 22 XBLUE Networks 2 System Specifications TABLE 2 1 System Specification Main Processor 400 MHz Dual Core MIPS Processor Broadcom BCM6369 Processor SDRAM Externa
9. 67 Music on Hold 211 Mute 52 67 N NAT 83 111 116 175 214 215 246 248 Network Address Translation 17 83 111 175 246 248 Network Authentication 151 Network Interface Card 81 246 Network Time Protocol 90 247 NIC 81 246 NIC Card 246 Night Operator 91 93 No Answer Time 190 No Fault Network 137 NPT 247 NTP 90 Time Setting 226 Numbering Plan 19 77 82 91 End Extension 187 Stand Alone 92 Start Extension 187 UCD Groups 180 Voice Network 92 93 On Hook Dialing 52 On Hook Dialing 68 Operator Speed Dial Number 187 Orbit Location 191 Outbound Proxy 95 174 Outgoing Caller ID 174 Outgoing IP Filter 125 Destination IP Address 125 Destination Port 125 Destination Subnet Mask 125 Filter Name 125 ICMP 125 Outgoing Filters 123 Outgoing IP Filtering 124 Source IP Address 125 Source Port 125 Source Protocol 125 Source Subnet Mask 125 TCP 125 UDP 125 P2P 247 Page Allow Deny 52 Page Answer 52 Paging 68 Paging Allow Deny 68 Paging Group 189 PAP 86 113 247 Parental Control 123 128 130 Days of the Week 129 MAC Addresses 128 Maximum Controls 129 256 XBLUE Networks Start and End Blocking Time 129 Time Restriction 130 Time Restrictions 128 URL 128 URL Filter 130 User s Name 129 Password 86 Admin 231 Support 231 User 231 Password Authenticate 168 Password Authentication Protocol 86 113 247 Passwords Levels 231 Pause Time 175 195 Peer to Peer 117 142 247 Personal I dend
10. EXT The Extension Number e pswd The extension password Default 0000 To Disable enter 25 Extension Number Password XBLUE Networks 57 Call Forward puemoy IED Telephone Feature Description Table Call Forward External External Procedure CFW t pswd Outside Number e CFW e 21 Always Direct Forward 22 Busy Call Forward 23 No Answer Call Forward 23 CFW t pswd Outside Number T 24 Do Not Disturb DND e t 0 for intercom 1 for outside line 2 for both intercom and outside line e pswd Extension Password Default 0000 e Outside Number Any 7 or 10 digit number such as a home or cellular telephone e T No Answer time delay e Waiting Time 0 60 seconds To Cancel the Forwarding any External Forwarding Dial CFW Notes 1 Follow me forward is an intercom function only 2 Direct call forward overrides all other forwarding followed by DND and then busy no answer forwarding 58 XBLUE Networks Telephone Feature Description Table Call Hold Description Both intercom and telephone line calls PSTN or SIP Trunk can be placed on hold Once on hold the held party will receive Music on Hold MOH Operation While on a call the user presses the hold button Use the flash key on an analog Single Line telephone to place a call on hold Notes 1 When using an analog Single Line
11. Mon Tue Wed Thu Fri sat Sun El Click to select Apan aaa Management ooo aa D P _ A z Fo gt Start Blocking Time hh mm o tele e Ps ogout End Blocking Time hh mm 79 Apply Save e User Name Enter the user s name or enter a unique name that will identify this control schedule e Browser s MAC Address Enter the physical address of the device that will be using this control schedule e Click on Other MAC Address to enter the MAC Address of the user to be restricted If programming from that client just click on Browser s MAC Address and it will automatically be entered into the Text Box e Days of the Week Select the days of the week that device will not be able to access the Internet Not selecting a day will essentially block the device for that 24 hour period e Start and End blocking time Enter the time to start and end blocking the entered device The Device will not have access to the Internet during the entered time e There can be a maximum of 16 Parental Controls established for each H 5 System XBLUE Networks 129 Advanced Programming URL Filter The URL filter allows the administrator to exclude or include specific Universal Resource Locator addresses Unlike the Time Restriction entries which affects only one member the URL Filter affects all devices on the network This allows the administrator to enter the name of a Website such as AOL Insta
12. OGM e MAX Try Time Enter the number of times between 1 and 9 that a caller can enter wrong information before being sent to the Action When Max Error Reached e Action When MAX Error Reached There are two destinations forward to operator or disconnect e Prompt Language The system is equipped with two languages english and Chinese XBLUE Networks 203 qeL uea Via a1Bu1s Voice e VVA Code The default is set to PCMU the United States uses the PCMU codec other countries use PCMA codec e RTP Packet Size At default this is set to 20 ms and is adjustable from Dynamic 10 60 but should remain set to 20 unless otherwise instructed e DISA Direct Inward System Access this feature when enabled allows inbound callers to enter a code and gain access to system features such as outbound calling Note Enabling this feature may result in unexpected long distance charges which are the sole responsibility of the owner user of the equipment e Dial by Name Code Enter the code that will be used by callers when dialing a persons name once they are answered by the automated attendant Once this code is selected it will automatically reserve the entered number on all 10 menus Single Digit Dialing Table The K 3 system is equipped with ten 10 Single Digit Dial Menus that allows the administrator to program menu trees which are a series of choices that a caller can dial to process their call more efficent
13. Spain e RTP Packet Size Real time Transport Protocol defines a standardized packet format for delivering audio and video over IP networks The default is set to 20 and is adjustable from 10 to 60 milliseconds e Codec settings Set the order that each Codec will be used When the system gets busier it will automatically increase the compression to decrease the traffic voice over IP packets to ensure that all of the calls can be completed with the best possible voice quality Priority Payload Compression G 711 u law First Low G 711 a law Second Low G 726 40 Third 96 Low Medium G 726 32 Forth 97 Medium G 726 24 Fifth 98 Medium High G 726 16 Sixth 99 High RFC 2833 G 729 audio data compression 10 ms duration e DTMF Type Select between transmitting DTMF tone or SIP INFO method Generally this will be set to DTMF Type e Hold Recall Time The recall feature pertains to calls that are parked on hold or calls that have been transferred to another extension Calls which go unanswered after the preprogrammed time are Recalled to the extension which initiated the park hold or transfer This timer is used to ensure that calls do not go unattended At default the timer is set to 60 seconds and can be adjusted to 30 60 90 120 150 180 210 240 270 300 FXS Single Line Telephone e FAX Support also known as Fax Detection can be set to either G711_Pass passes the signal di
14. TCP were created to make data transfer more reliable NAT RFC 3022 Network Address Translation allows multiple hosts on one private network to access the Internet using one public IP Address NAPT RFC 2663 Network Address Port Translation increases the efficiency of NAT by translating the transport identifier allowing a private host to multiplex into the transport identifiers to appear as a single Public IP Address PPPoE RFC 2516 Point to Point over Ethernet allows users to Virtually create a direct connection between two devices over an Ethernet network SNTP RFC 1305 Simple Network Time Protocol allows devices packet switched networks to synchronize their time from a specific location NPT RFC 867 868 Network Time Protocol ensures that the time is synchronized all along the Packet Switching Network TCP RFC 793 Transmission Control Protocol provides the reliability that Internet Protocol IP does not making it suitable for applications such as File Transfer and E mail XBLUE Networks 27 System Specifications TABLE 2 9 Internet Protocol Protocol Documentation Description Telnet RFC 2946 TELNET is a reliable connection oriented transport protocol which is Client Server based At default TELNET uses Port 23 TFTP RFC 2349 Trivial File Transfer Protocol is a very basic and simple protocol which is loosely based on the FTP protocol UDP FRC 768 Using User Datagram Protocol networked
15. Using a calls inbound caller ID the H2 2 telephone allows the user to block up to 10 different telephone numbers each can contain up to 31 digits When using Caller Blocking Settings it is important to use as many digits of the number to be blocked as possible This will avoid inadvertently blocking large groups of numbers For example if the user only enters 913 then all calls with the area code 913 Kansas will be blocked e Enable Call Block Click on the Check Box to enable all 10 of the call Blocking Entries e Caller Blocking Entry x x 0 9 The user will enter the telephone numbers that they would like to block Remember to minimize errors the user should use as much of the telephone number as they can This parameter can be programmed using a standard Internet Web Browser Notes 1 This feature is only available for the 2028 Conference 3 Way Description The conference feature allows the user to connect two additional callers in a single conversation There are two types of conference supervised and unsupervised A supervised conference is when the initiator the person creating the conference remains in the conference An unsupervised conference is when the initiator the person creating the conference disconnects from the conference Operation Use the following steps to create a conference e While on a call press the hold button e Press the down navigation key This will open a second c
16. in both then enter 3 digits to be deleted by the system before the number is dialed Do not enter any digits into the Delete parameter if all 10 digits should be dialed There fore when a number in the entered area code is dialed the area code if there is an entry in the delete parameter in the example 913 will be delete Tthe remain ing 7 digits will be dialed The second entry will automatically enter a 1 for all other 10 digit numbers Enter From 2 To 9 Min 10 Max 10 Insert 1 and Group default is 1 When any number that begins with 2 through 9 except 913 will receive a 1 when it is sent to the telephone line Kansas No From To Min Max Del Insert Destination IGW Group Remove Edit Change Order 1 913 913 10 10 3 Group 1 2 2 10 10 lo 1 Group 1 E Up Down 3 lo 4 99 lo Group 1 Edit Up Down In Scottsdale Arizona for example any 10 digit number that is dialed with 480 as the first three digits 480 will be deleted Any 10 digit number that has 602 and 623 as an area code all 10 digits will be dialed All other 10 digit numbers regard less of area code will receive a 1 before sending the call to the telephone line Scottsdale AZ No From To Min Max Del Insert Destination IGW Group Remove Edit Change Order 1 480 480 10 10 3 Group 1 Edit Up Down 2 602 602 10 10 0 Group 1 O Edit Up Down 3 623 6
17. parameter if all 10 digits should be dialed Therefore when a number in the entered area code is dialed the area code if there is an entry in the delete parameter in the example 913 will be delete The remaining 7 digits will be dialed The second entry will automatically enter a 1 for all other 10 digit numbers Enter From 2 To 9 Min 10 Max 10 Insert 1 and Group default is 1 When any number that begins with 2 through 9 except 913 will receive a 1 when it is sent to the telephone line Kansas No From To Min Max Del Insert Destination IGW Group Remove Edit Change Order 1 913 913 10 10 3 Group 1 Edit Up Down 2 2 9 10 10 o 1 Group1 E Edit Up Down 3 o 1 99 o Group 1 E Edit Up Down In Scottsdale Arizona for example any 10 digit number that is dialed with 480 as the first three digits 480 will be deleted Any 10 digit number that has 602 and 623 as an area code all 10 digits will be dialed All other 10 digit numbers regardless of area code will receive a 1 before sending the call to the telephone line Scottsdale AZ No From To Min Max Del Insert Destination IGW Group Remove Edit Change Order 1 480 480 10 10 3 Group 1 Edit Up Down 2 602 602 10 10 O Group 1 Edit Up Down 3 623 623 10 10 0 Group 1 Edit Up Down 4 2 l 10 10 lo 1 Group 1
18. telephone without a Flash key may cause erratic operation 2 Music on Hold is a file that is stored in the H 58 System and not in the telephone If using the 42028 telephone on a different gateway Music on Hold may not work the same way Call Log Description The 2026 stores a list of missed received and dialed calls which the user may use to make or return calls Operation Press the Menu softkey and then press the check button O Call Log will be highlighted Press the Check button O and scroll down to select the desired call log Select the desired number and press the check button Vv twice to recall or callback the selected number Notes 1 The call log numbers will reference the extension s class of service call restriction and call routing rules before the call is placed 2 The systems local area code must be programmed into the Call Routing Tables in the H 3 system XBLUE Networks 59 Call Hold zed Ieo Telephone Feature Description Table Call Park Description Call Park often referred to as putting a call into orbit allows extensions to place a call into a special holding area that can be retrieved by any other extension in the system by dialing the park answer call Operation While on a telephone line call the extension pressed a preprogrammed call park button to park the call Any other extension in the system can dial the park code or press their preprogrammed call
19. 128 Advanced 102 Advanced Network Address Translation NAT 116 Advanced Programming 110 AES 152 250 Agent Log On Off UCD 53 Agent Log on off 48 Algebraic Code Excited Linear Predication 243 All Paging Group 188 All Ring Group 180 190 Alphanumeric Display 48 53 Analog Telephone Trunks 172 Answer Position 179 All Ring Group 180 Auto Attendant 179 Extension 179 ICD All Ring 180 Linear 180 ICD Group 180 Line Selection 179 Operator 180 ARP 108 243 Assured Forwarding Classes 134 Asynchronous Transfer Mode 243 ATM 243 247 Auto Attendant 16 202 235 237 Email Header 206 Voicemail Tag 206 Auto Attendant Menu 205 Automated Receptionist 202 Automatic Authentication Protocol 113 Automatic Channel Timer 159 Automatic Configuration 110 Automatic Daylight Savings 228 Automatic Hold 48 54 Automatic Power Save Delivery 160 Backlit Display 53 Backup 219 Bandwidth 19 159 Bandwidth Control 135 Basic Service Set 89 243 Basic Service Set Dentifier 89 147 149 243 BSS 89 243 BSSID 89 147 149 243 Busy Callback 48 54 Call Abandon Time 195 Call Block 50 Call Blocking 61 Call Fork 55 Call Forking 48 Call Forward 55 Busy 48 Direct 48 DND 49 External 50 Follow Me 49 No Answer 49 Remote 50 Call Hold 50 59 Call Log 50 59 Call Park 50 60 Call Park Answer 50 Call Park Number 191 Call Pickup 50 60 Call Restriction Table 168 Call Routing 181 Delete 181 Destination 181 From 181 Insert 181 MAXLen
20. A A eee a A ee dation anh ee 43 TOR ESTICION ci aati tes bite A ANT aaa as cela Reha AAA A Ai 43 MANO ED ties A AOS heat in fat Aes iad es aay he a Habre Bua baleen oR 43 XBLUE Networks Traveling Class OF Servia ieai erena A A ATAARE RTA AAPEA NAAL avgdives ASE AT a aA dees 43 TUNE UD A A AA AA AA AAA AAA AA aes A 43 Unified Call Distribution UDC Or Hunt GrOUPD ooiiiiciciniciii nic rr 44 UED REQU A A AN RE A A ET Eas TOE EO AE De Res 44 Virtial EXtension PINO A Ai A A E A A A E Aa E AI a 44 VOICE Mall 2 TA A A a AAA a a aad ete lee 44 WIZQIG SOU Piston niet 5 abe AAA A esha tas eden ah Saas A oe ha ete Be ES eves 45 4 Telephone Feature Description Table cccccccccceeeseceeecceceeeeeeeseeseesesaeeeaeeeeeesaeesneees 47 Agent Log ON OT UCD Er A eens hayes ese api 53 Alohan merie Backlit DiBa Y 2 A he avg A pind eta Ae eee WL AAA aed 53 AUTOMATIC AO reniri in aise aa Aas A Deal AAEE AA Aai AAKALA 54 BUSY Callback ccs A A ite ae eli ee 54 COM FOIWALG FOTIA Di a A Pd a aa A a Rebs eed Bodo gad Pate ok aa A Baw a OE ea teehee 55 Call Forward A a pa eA E be dace AAA AA OA ha 55 CMA os A A o vanes T Tet Sis a 59 CMI A ae 59 CAILPAIKR ccs iaa dd da did lei det din 60 CON PIU Dt A A AA AS AA A A 60 E TN AAA E NN 60 CAMBIAN A a A ata 61 Conference 3 MA ica 61 Class 0f Service Travelling anrea A i es oy a a ae 62 Distinctive RINGING 3 85 tis orisha a es 62 Po Not Psu O TON Dl ii ii A pee A a bundle vs sds Daca Vaasa A A
21. A AA 33 BUSY CalpBack A A A it os oe WA A Oe E 33 BUSY Lamp FICIG BL A Aaa aia 33 COMADIN CON ii A A AA A AAN AAAA TEE AEEA An cd ac 33 CaN FORMA AAA LA NA o 34 Cd io 34 Call Palk A ii A DD AA ab be dd 34 Call PickUp GIOUD A A A A A A A A A ng here 35 CANNRESECUON Ai a did a aa hve el 35 CAM ROULNG 20 A A Abad eb AA a a A ATA IA een 35 CAM A T 35 CANOLA D cits AA AS As AA A oda 35 GLASS OF TE O NO 35 CONTA CE A lates anes ae AA dan Tan ga besos aia aes Fas AAA A aetna dbs 36 Day amp Night Service MOOG 00 A E teehee aoe Seis garded sed as eared 36 DayliQhneu SQVINGS A 3 ed ag ie eee 36 Default Setting iii AA dd ven aa andes ed AA Saas en nae ea dae Da aio i BAe Ah Lig hanes 36 XBLUE Networks Direct Inward DEBEMOS ai ai sii aaa is 36 Direct Inward System Access DISA noiiiciicniniiiiconicicc ii 36 Direct Telephone Lin Acro 36 DISENCUOVERIA DINA IA i AA A BES 37 Domain Name Server DNS oia ici rn rra 37 EMBITENCY Clica A AA DAA AA pen A AA A A EA 37 EXTENSION PassWord A AA A nits eer AAA a Is 37 E mail Delivery of Voicemail Messages rr 37 FAX Modem DELO CHOON sota tl cos healed eels tenth da aidai di Ad Ea aaea dd Dia iea 37 FlaS iii id ib ia eas Aa Ad A Ah A Ga eed Oa anal ene 37 Flexible Numbering Plan 1 a Bee ae Ba eae ain ables ey 38 AS A e iaeladaivdivtern teed savveascnerelvedecazieets 38 HOt Dial Keypad raaa E AS E iota rere 38 Last NUMDEr ROA leia ibn Ed ee iss veg oie a ee AN de ding then kaii 38 Least COS ER
22. A maximum 16 entries can be configured J Advanced Setup WAN i LAN Username MAC Mon Tue Wed Thu Fri Sat Sun Start Stop Remove 5 NAT AE Security Parental Control Time Restriction URL Filter Quality of Service Routing Dynamic DNS Upnp File Server U A 5 E J Management Diagnostics amp Logout Before beginning to do any restriction programming it is a good idea to gather some information such as the MAC Addresses of each device to be programmed and all URL s to be allowed or blocked 128 XBLUE Networks Advanced Programming Time Restriction X 50 Configuration Device Info Access Time Restriction 3 Advanced Setup WAN This page adds time of day restriction to a special LAN device connected to the Router The Browsers MAC Address automatically displays the MAC address of the LAN device where the browser is running To restrict other LAN device click the Other MAC Address button and enter the MAC address of the other LAN device To find out I Securi 3 x E parental Control the MAC address of a Windows based PC go to command window and type ipconfig all Time Restriction _ _ _ _ URL Filter User Name Quality of Service Routing Browsers MAC Address 00 18 33 00 27 00 Dynamic DNS a Upnp Other MAC Address File Server 00000000000 Print Server Days ofthe week
23. Advanced Setup e z Wireless WAN Management Protocol TR 069 allows a Auto Configuration Server ACS to perform auto configuration i Vacas provision collection and diagnostics to this device J Management Select the desired values and click Apply Save to configure the TR 069 client options E Settings Backup Inform Disable Enable Update Restore Default Inform Interval 300 System Log TR 069 Client ACS URL Time Settings ACS User Name E Access Control P Q lo PTC ACS Password Update Software Interface WAN Reboot Diagnostics E Logout Display SOAP messages on serial console Disable Enable Connection Request Authentication Connection Request User Name Connection Request Password Connection Request URL http 192 168 1 244 30005 224 XBLUE Networks Management e Device Info e Advanced Setup e Wireless e Mobile Network e Voice e Management e Settings e Backup e Update e Restore Default e System Log TR 069 Client e Time Settings e Internet Time e Daylight Saving time e Access Control e PTC e Update Software e Reboot e Diagnostics e Logout These settings may have been changed during the Setup Wizard XBLUE Networks 225 TR 069 Management Time Settings The H 5 system has the ability to synchronize the date and time with up to five different time servers and it can be set
24. Call Routing Table Up to 8 SIP Uplink Servers can be programmed on the unit The information required to set up these connections should be obtained from the ITSP Subscriber Information IP Trunk 1 Phone Number Auth ID Auth Password SIP Proxy port 5060 Outbound Proxy port 5060 Register Server port 5060 Outbound Registrar Port 5060 Register Expires 180 Outgoing Caller ID Register Status On y Support E 164 No Support DID No v IP Trunk 2 Phone Number Auth ID Auth Password SIP Proxy port 5060 Outbound Proxy port 5060 Register Server port 5060 Outbound Registrar Port 5060 Register Expires 180 Outgoing Caller ID Register Status On y Support E 164 No y Support DID No y IP Trunk7 Phone Number Auth ID Auth Password SIP Proxy port 5060 Outbound Proxy port 5060 Register Server port 5060 Outbound Registrar Port 5060 Register Expires 180 Outgoing Caller ID Register Status On y Support E 164 No Support DID No IP Trunk8 Phone Number Auth ID Auth Password SIP Proxy port 5060 Outbound Proxy port 5060 Register Server port 5060 Outbound Registrar Port 5060 Register Expires 180 Outgoing Caller ID Register Status On y Support E 164 No Support DID No Local Port Local SIP Port for IP Trunk 5060 Local RTP Portfor IP Trunk 30000 Back Next Cancel The K 5 comes equipped to support eight SIP IP Trunks and fifty Direct Inward Dial DID numbers SIP Trunks are not physically connected they authenticate over the In
25. Choose Add or Remove to configure incoming IP filters a z 126 XBLUE Networks Advanced Programming X 50 Configuration J Device Info Add IP Filter Incoming 3 Advanced Setup O E IP Incoming Filtering allows you to create a filter rule to identify incoming IP traffic by specifying a new filter name 7 LAN and at least one condition below All of the specified conditions in this filter rule must be satisfied for the rule to NAT take effect Click Apply Save to save and activate the filter Security IP Filtering Filter Name Outgoing Incoming amp Parental Control Fides a 4 Quality of Service Source IP address Routing Source Subnet Mask Dynamic DNS Upnp Source Port port or port port File Server Destination IP address Print Server ES Destination Subnet Mask J Wireless oi Destination Port port or port port Management Diagnostics E Logout WAN Interfaces Configured in Routing mode and with firewall enabled and LAN Interfaces Select one or more WAN LAN interfaces displayed below to apply this rule 5 Y n vi LAN to WAN v LAN to LAN Apply Save The incoming IP Filter is a set of parameters used to create a rule which will allow specific IP Addresses when the Firewall is enabled All of the parameters must be true or the packet will be blocked e Filter Name Each incoming filter should
26. DHCP Server Start IP Address 192 168 10 2 EndIP Address 192 168 10 25 Leased Time hour 24 7 Configure the second IP Address and Subnet Mask for LAN interface META Next Cancel Once the WAN port settings are complete press next to get to the Local Area Network LAN Port Settings page At default the LAN IP Address is set to 192 168 10 1 and Dynamic Host Configuration Protocol DHCP server is enabled programming then the WAN port can be set to join as a node or client on the existing Local Area Network When connecting the WAN port of the 58 to an existing LAN the LAN port of the H 5 must be given a different IP address such as 192 168 100 1 The LAN of the H 5 is then considered Down Stream from the existing LAN When establishing any network numbering plan do not use the IP address x x x 254 becasue this address is reservered for the system s DSP and will cause erratic operation ISP 67 61 58 99 LAN 192 168 10 1 The H 58 system is a gateway which joins two or more different types of networks together such as WAN LAN and PSTN If the H 58 system is connected to the ISP through a bridge to allow for connecting to external devices The LAN Address will be set to 192 168 10 1 and it is set to be the network s DHCP Server However if the H 58 is only using email delivery and remote WAN 192 168 10 99 L AN 192 168 20 1 LAN 192 168 20 2 LAN 192 168 20 3 XBL
27. Gateway IGW A Gateway is used to join two disparate networks such as a Local Area Network LAN and a Wide Area Network WAN LAN vs WAN In reality a Network is nothing more than the network of wires which is used to join computing devices However it has become common place to refer to the Local Area Network LAN as the Network which includes computers computer devices and peripheral equiptment such as network printers The Local Area Network is also referred to as the Intranet meaning the Internal Network This manual may use these terms interchangeably The LAN port on the 5 is used when installing endpoints such as the X2020 telephone or other computer devices within the same Subnet which is generally a small geographical area like a single building The WAN port is used when connecting endpoints that are not within the same Subnet which is generally a larger geographical area or remote location such as a home office LAN A Local Area Network LAN or Intranet is created when two or more computing devices are connected together to share information or access to another device A network switch or multiple network switches can be used when connecting more than two devices The LAN port of a H 5 VoIP Telephone System is used to communicate with all of the connected devices and to connect these devices to other networks such as the PSTN or other WAN Devices The H 5 routes calls over a standar
28. Human Relatable names such as www xbluenetworks com into the numeric IP Address The DNS can be a local or remote server and it is a essential part of today s Internet DHCP Dynamic Host Configuration Protocol A dynamic IP address is assigned by a DHCP server such as a router or network file server Each time a network device is powered on it is leased issued an IP Address which has a scheduled expiration time Once the lease expires the address may be released to the same device or another device FXO Foreign Exchange Office is where a standard telephone line is connected and requires telephone line signaling interface for standard analog telephone lines also known as POTS Plan Old Telephone Service When the telephone line is taken off hook the FXO signals the telephone line provider by closing the loop relay which signals the telephone line provider that it is off hook and should receive dial tone FXS Foreign Exchange Station is where a standard Analog or Single Line Telephone is connected to the sys tem The system provides talk battery dial tone generates ring voltage and generates DTMF Tones for the tele phone line provider to process and make calls Gateway A Gateway sometimes called a Media Gateway is the device that joins dispirit ne works similar to a MUX taking a T1 and converting it to a standard Loop Start CO Line Gatekeeper A Gatekeeper maintains a registry of remote devices Each remo
29. J Quality of Service Make and model Routing Dynamic DNS Upnp File Server Apply Save Print Server This page allows you to enable disable printer support y a 2 O a 3 0 Q i Wireless J Voice I Management Diagnostics Logout e Enter the name of the printer such as CanonPrinter that will be shared in the workgroup e Enter the make and model number i e Canon iR1024 Use the following steps to add the printer to clients on the network 1 On a computer connected to the network Click on Start and Printer Windows7 go to Devices and Printers 2 Click on Add a Printer 3 Click on Add a network printer and then press Next 4 Click on Connect to a printer on the Internet or on a home or office network 5 In the URL text window enter http plus the IP Address printers plus the entered printer name For example http 192 168 10 1 printers CanonPrinter and then press next 6 Select the printer manufacturer and then select the specific printer 7 Click on Finish 144 XBLUE Networks 8 Wireless Programming Wireless Programming Integrated in the H 58 is an 802 11a 802 11b 802 11g and 802 11n wireless gateway This gateway can be used by standard computing devices as well as 802 11 communications devices At default the wireless interface is enabled but unsecured It is very important that security is e
30. Line 1 y 8 1 99 0 PSTN Line 1 y 9 1 99 0 PSTN Line 1 y 10 1 99 0 PSTN Line 1 y 35 1 99 0 PSTN Line 1 y 36 1 99 0 PSTN Line 1 37 1 99 0 PSTN Line 1 38 1 99 0 PSTN Line 1 y 39 1 99 0 PSTN Line 1 y 40 1 99 0 PSTN Line 1 y Back Save amp Reboot Cancel Once programmed the Call Routing Table will automatically route calls through the proper telephone line or group of lines line group Each entry may contain up to ten digits and has a From start evaluation and a To end evaluation digit or set of digits In addition dialed numbers can be automatically modified to ensure that they are sent through the most cost effective route For example if the main number of another system on the voice network is dialed that number can be deleted and a new number can be inserted The Call Routing Tables are also used to direct three or four digit dialing between H 58 VolP Telephone Systems XBLUE Networks 97 WAN Port Settings sumas YOd NVM Programming Wizard For proper operation of Call Log Dialed Missed and Received Calls the home area code and automatic long distance insert must be programmed into the Call Routing Table Enter the home area code where the system is located such as 913 in the From and To then the maximum and minimum digits dialed will be 10 in both then enter 3 digits to be deleted by the system before the number is dialed Do not enter any digits into the Delete
31. NIST Boulder Colorado Abovnet North Virginia n 2 A istl dc certifiedtime com 16 200 93 8 bovnet North Virginia time b timefreq bldrdoc gov 132 163 4 102 NIST Boulder Colorado time c timefreq bldrdoc gov 132 163 4 103 NIST Boulder Colorado utcnist colorado edu ist1 sjc certifiedtime com 128 138 140 44 207 126 103 202 University of Colorado Boulder Abovnet San J ose California istl nyc certifiedtime com 08 184 49 129 bovnet New York City PNJ 5 P2P Peer to Peer All computers have the ability share information with each other without logging into a server This protocol is very helpful with Vol P PPPoE Point to Point Protocol over Ethernet This transport protocol is used on telephone networks as ATM where the DSL modem encapsulates PPP packets inside ATM cells and send them over a WAN Connection PAP Password Authentication Protocol This requires the requesting device to send an un encrypted authen tication which must contain both the ID and password to the local router when attempting to connect XBLUE Networks 247 Glossary of Terms MSCHAPS Microsoft Version Challenge Handshake Authentication Protocol enables mutual authenti cation between peers by piggybacking a peer challenge and response packet for each successful packet Protocol A clearly defined way of doing s
32. Operation A confirmation tone is heard once the busy callback feature is enabled The User may dial 66 to cancel a busy callback Notes 1 Busy callback will not work if the called extension has busy call forward enabled 54 XBLUE Networks Telephone Feature Description Table Call Forward Forking Description This feature will allow a transferred telephone line or intercom call to ring at two simultaneous destinations such as an extension LAN WAN or a cellular telephone When one party answers the call the other ring telephone will stop ringing WY This feautre requires SIP Trunks It will not work with PSTN Lines J Operation To activate 26 t Extension Number 26 t pswd Outside Number t 0 for intercom 1 for outside line 2 for both intercom and outside line To cancel o 26 Notes 1 This feature will not work when the extension is programmed as the attendant or alternate attendant 2 This feature will not work for a call that rings to a UCD group 3 Telephone line calls must be transferred to activate this feature 4 This feature will only work with one or more SIP Trunks Call Forward Description There are fout different types of call forwarding Always Direct Busy No Answer and DND each call can be forwarded to an internal extension Voicemail UCD or to an external telephone number such as a cellular telephone This allows the user to customize how calls to their ext
33. T Mute Mute Button page 67 N On Hook dialing X2020 only page 68 N Page Answer Meet Me Page X2020 Press Answer button under LCD page 68 N only Page Allow Deny 99 Page denied page 68 N 99 Page Allowed Phonebook GUI Only page 69 T Phone Lock Unlock 97 pswd page 71 N 97 pswd pswd extension password Plug amp Play PnP X2020 only page 71 N Reminder Tone Stutter Dial Tone Whenever a feature is enabled page 71 N Service Mode attendant only 790 Toggle between each mode page 72 N Go directly to a Mode 791 Day Mode 792 Night Mode 793 Time Mode Telephone Line Flash page 72 N Transfer Recall page 73 N Volume Control page 73 T Web management page 73 hd Some features require two buttons one to activate and one to cancel a feature 52 XBLUE Networks Telephone Feature Description Table Agent Log On Off UCD Group e 91 Agent log On e 91 Agent Log Out Description Any extension programmed into a UCD group is considered an Agent At times an extension may want to stop their extension from ringing so they can simply Log Out of the UCD Group Operation From an Idle 2028 Telephone Dial 91 to log out of a UCD group dial 91 to log back into the UCD group Notes Only extension programmed as a member of one or more UCD Groups can use this feature When an agent logs out they log out of all UCD groups When an agent logs in they log out of all gr
34. Voice network OOOO ona 102 104 Physical 1 Locate where the PSTN telephone and DSL Cable lines enter the building The H 53 has six FXO ports which supports standar Public Switched Telephone Network PSTN telephone lines In addition it has both a LAN and a WAN port which may be connected to an existing network as well as a Wireless LAN Therefore the H 58 will need to be located in an area that will allow it to be connected to both the PSTN telephone lines and any existing network switch router or gateway When using PSTN lines it is a good idea to install the H 5 close to where the telephone lines enter the office or building However if only SIP Trunks are going to be used which is not recommended because of power outages and emergencies the system can be located near where the Internet Service Provider s ISP DSL Cable modem enters the building 2 Verify that all cables between data devices are Category 5 5E or 6 All devices connected to the H 5 must use a Category 5 5E or 6 high speed Ethernet cable This will ensure the best data transfer rates Failure to use the correct cable will cause spotty results in voice communication 3 Cables between the FXS Port labeled TEL Analog Telepone Port or PSTN telephone lines can be Category 3 5 5E or 6 It is acceptable to use Category 3 cabling when connecting the FXO Telephone Lines and the FXS Single Line Telephone XBLUE Networks 79 Where to beg
35. WMF is a delivery protocol for information to a group of destinations Although most applications use unicast broadcasting to a single location WMF is typically used in oneway streaming media At default this is disabled Maximum Clients Enter the number of clients that can access the selected wireless access point a Maximum of 16 clients can be authenticated at one time BSSID Basic Service Set Dentifier is set to the Media Access Control MAC address of the H 508 gateway This is a fixed parameter that cannot be modified XBLUE Networks 149 Additional Networks unas Wireless Programming Security e Device Info e Advanced e Wireless e Basic e Security e MAC Filter e Wireless Bridge e Advanced e Station Info A wireless access point can be very convenient but also very dangerous because it opens the network to unauthorized user access It cannot be stressed enough how important it is that every wireless access point must have some type of security enabled even if the system is not broadcasting its SSID At default the K 58 does not have any wireless security enabled Note If the location is not using the wireless interface be sure to disable it F It is never a good idea to install a wireless device such as a router or gateway without Q some sort of encryption and or security Failure to properly secure a device on a N network may result in unauthorized entry into the wireless network Ho
36. Wide Web 252 WPA 152 250 WPA2 152 250 WPS 151 www 252 260 XBLUE Networks
37. a MAC address or Remove to remove servers from the current list s2biue X 50 Configuration 1 Device Info Wireless MAC Filter Advanced Setup J Wireless Basic MAC Address Primary Additional Security Apply Save MAC Filter Wireless Bridge Advanced Station Info ee Power Saving J Voice Management J Diagnostics I Logout Enter the MAC address and click Apply Save to add the MAC address to the wireless MAC address filters L 3 A Locating a device s MAC Address Usually the MAC Address can be found on a label which is affixed to the outside of the device and labeled MAC Address However some times it is called something different such as physical hardware or device address but in all cases the MAC Address is 6 Octets which is 12 numbers or characters and should be written as xX XX XX XX XX XX In all cases a label with the MAC Address must be on the Printed Circuit Board of the device connecting to the network A computer s MAC Address is easily found by going to the Command Prompt Start gt Accessories gt Run type CMD and press enter Type ipconfig all and press enter The MAC Address will probably be written AS XX XX XX XX XX XX e Enter the MAC Address for each client device and press save XBLUE Networks 155 pug SSIJSIINM Wireless Programming Wireless Bridge The H 5 can be set as an Access Point or a Wireless Bri
38. and ic authen password be sent in an insecure manner basic tication without a secure connection The default login is admin2583 The default Password is 000000 XBLUE Networks 101 Advanced Programming There are eight major sections that make up the programming parameters of the H 58 VoIP Telephone System Two sections Device Info which shows current network status of the gateway and Diagnostics which shows WAN LAN Wireless Pinging the Default Gateway and the DNS station as well as the current status of the FXO Telephone Lines SIP IP Trunks the Auto Attendant Ports and the FXS Single Line Telephone Device Info Advanced Setup Wireless Voice Management e 5 Diagnostics ea Logout 102 XBLUE Networks Advanced Programming Device Information e Device Info e Summary e Statistics e LAN e WAN e Route e ARP e DHCP Device Information Introduction The parameters contained within the Device Information section is for reference only showing statistical information about the hardware and software of the H 5 VoIP Telephone System changed or programmed The Device Info page is a quick way to determine the current status of the H 3 and a great troubleshooting tool However these pages are only for reference nothing can be XBLUE Networks 103 Device Information Advanced Programming This pa
39. be available and wireless stations will be able to associate to the AP Select Disabled in Bridge Restrict which disables wireless bridge restriction Any wireless bridge will be granted access Selecting Enabled or Enabled Scan enables wireless bridge restriction Only those bridges selected in Remote Bridges will be granted access Click Refresh to update the remote bridges Wait for few seconds to update Click Apply to configure the wireless bridge options AP Mode Access Point Bridge Restrict Remote Bridges MAC Address Wireless Bridge e f disabled then no action is needed e Select between Wireless Access Point and Wireless Bridge e Select enabled and enter the SSID and MAC Address or select Enabled Scan to have the H 5 locate the correct wireless device XBLUE Networks 157 Wireless Programming Advanced e Device Info e Advanced e Wireless e Basic e Security e MAC Filter e Wireless Bridge e Advanced e Station Info Power Saving Several of the advanced wireless parameters are programmed in this area 3 8 X 50 Configuration Wireless Advanced I Device Info I Advanced Setup This page allows you to configure advanced features of the wireless LAN interface You can select a particular channel on which to operate force the transmission rate to a particular speed set the fragmentation threshold set the RTS threshold set the wakeup interval for clients in
40. computers can send short messages known as datagrams Although the delivery of a UDP packet is faster it is not as reliable as TCP packets RIP v1 v2 RFC 1058 2453 Routing Information Protocol used in Local and Wide Area Networks to limit the number of hops allowed in a path from source to destination Maximum number is 15 hops CLIP Calling Line Identification Presentation 28 XBLUE Networks 3 Feature Description System Feature Description Table TABLE 3 1 VolP Module Features Feature Page Feature Page Access Control page 31 Least Cost Routing Call Routing page 38 Account Codes Traveling COS page 31 Line Group Assignment page 39 Alarm Station page 31 Live Call Record page 39 Alternate Attendant page 31 Meet Me Page page 39 Announcement Mailbox page 31 Message Waiting Indication page 39 Answer Position page 32 Music on Hold page 39 Automated Attendant Receptionist page 32 Mutual Mailboxes Group Mailbox page 39 Automatic Daylight Savings Internet page 32 Navigation Keys Buttons page 39 Automatic Hold page 32 Night Service Automatic day night page 40 Automatic Line Select page 33 Numbering Plan page 38 Automatic Provisioning PnP page 33 Off Hook Preference page 40 Automatic Route Select Call Routing page 33 Outgoing Call page 40 Backlit Display page 33 One Touch Record page 40 Basic Call
41. e 00 Blank button e 01 Extension can be a physical LAN telephone e 02 Trunk can be either a PSTN or SIP Trunk or Trunk Group e 03 Call Park enter the call park dial code e 04 Feature Key enter the feature code such as 91 Agent log on e 05 0thers such as a WAN extension a speed dial number or a specific outside telephone number e 06 Do Not Disturb No need to enter 4 Administrator can disable this feature e 07 Live Record e 08 Virtual Mailbox Virtual Phantom Extension Group Mailbox Notes 1 Most features can be programmed on a button 2 Some features require one button to enable and another to disable the feature Examples Enter the following code to create a page button on button 4 on the telephone TABLE 4 1 Dialing Codes BN Program BN Number Others Page Code 70 04 05 400 Enter the following code to create a Call Park button on button 1 on the telephone TABLE 4 2 Dialing Codes BN Program BN Number Call Park Park Location Code 70 01 03 731 64 XBLUE Networks Telephone Feature Description Table Enter the following code to create a SIP IP Trunk button SIP Trunk 1 711 on button 17 on the Sidecar Upper Right first button TABLE 4 3 Dialing Codes BN Number Trunk 70 13 02 BN Program Page Code 711 Enter the following code to create an Agent Log Off button on button 15 and an Agent Log On button on bu
42. evaluates the information if the information is valid it is then sent to another server with another firewall for further evaluation Although these two servers are physically within a LAN they are actually programmed to exist in front of the LAN to ensure no unwanted packets are transmitted into the LAN Broadcast Address through the DMZ DMZ Server 2 DMZ Server 1 192 168 2 15 il 192 168 1 55 192 168 1 56 Firewall However the most common use for the DMZ is to systemically place a server or gateway directly onto the Internet without requiring a class A or B address Broadcast Address 192 168 1 99 through the gt DMZ 192 168 1 99 3 Cn ean a Internet i See E NY Placing a server or gateway may open the network to malicious network attacks Y XBLUE Networks 121 Advanced NAT Advanced Programming Enter the IP Address of the device to be placed into the DMZ J Device Info I Advanced Setup WAN LAN El NAT Virtual Servers Port Triggering DMZ Host Security Parental Control Quality of Service Routing Dynamic DNS Upnp File Server Print Server J Wireless I Voice Management Diagnostics w Logout WN paduenpy X 50 Configuration NAT DMZ Host The unit will forward IP packets that do not belong to any of the applications configured in the Virtual Servers table from the WAN to the DMZ ho
43. extension numbers e Operator speed dial number at default is set to Zero 0 and can be directed to any extension within the numbering plan At default the extension is set to 101 for both day and night but can be changed by pressing the configuraiton button XBLUE Networks 187 UeId BULISQUUINN Voice The operator extension can be set to any number within the numbering plan zh D jue s J Device Info 3 Advanced Setup J Wireless Voice System Numbering Plan Service Mode Transmission UCD Call Log 5 Voicemail STUN Registered Phone Management J Diagnostics Press Save Settings page X 50 Configuration Operator Configuration This page allows you to configure the operator related settings Operator day 101 Operator night 101 Alternate Operator day Alternate Operator night Reroute Time 0 0 15 180 Back l Save Settings Cancel Changes The day and a night operator can be the same or different extension numbers The entered extension number will be accessed when an extension dials zero 0 A day and a night alternate operator can also be assigned They can be the same or different numbers The Alternate operator will automatically begin ringing if the call goes unanswered by the operator extension Reroute Time is the amount of time that a call will ring at the operator extension before ringing the alternate extension When set to unlimited
44. extension users to re forward their extensions to a new location This is especially helpful when waiting for an important telephone call but must go to another destination such as an impromptu meeting An alert tone is heard indicating that a new call is being routed to the forwarded destination Call Forking Forwarding Call Forking is used to ring two destinations at the same time This feature will work for two extension number without a SIP Trunk but with a SIP Trunk it can ring an extension and one or two external numbers Remote External Call Forward Remote External Call Forward allows extension users to forward their incoming calls to a remote destination such as a cellular or home telephone number The extension user can change their forwarded destination from their extension Call Operator The system supports both a primary and secondary operator which can be accessed from any SIP telephone endpoint or the analog port by dialing 0 Any extension SIP telephone endpoint or FXS analog port can be assigned as the primary and secondary operator The Operators are defined in the Numbering Plan Call Park Park often called orbit is a way of placing a call on hold where anyone within the system can access that call by dialing a park pickup code The Park location is usually the same as the extension number 34 XBLUE Networks Feature Description Call Pickup Group Any extension SIP telephone endpoint c
45. file check COS as selected When not the external number corresponding speed number won t be check Call Restriction table and directly check Call routing table You can add up to 100 entries No Speed Dial Number Phone Number Need CoS Check Action Check System Numbering Plan Service Mode Back Add Remove Import Export Transmission IGW Group SMDR ICD Call Log Realstered Phone Sb X 50 Configuration Management networks Diagnostics Logout Device Info Advanced Setup Speed Dial Configuration Wireless Speed Dial Number 600 y J Speed Dial Number Need CoS Check NO System Numbering Plan Back Service Mode Transmission c amp a D 3 5 Z Save Voicemail Registered Phone I Management Diagnostics Logout Press Save Settings to save the programming and Back to return to the main Numbering Plan Programming page e Start Call Park Number The H 5 system allows calls to be placed into a park or orbit location in the system allowing all extensions to have access to the call XBLUE Networks 191 a 0 lt Q 0 9 Q 0 Voice Service Mode There are three service modes Day the system remains in day mode Night the system remains in night mode or timed the system automatically changes between day and night modes based on the Service Mode Configu
46. identity using a 2 way un encrypted handshake Passwords are sent in ASCII format with no encryption Also see CHAP and MSCHAP DHCP RFC 2131 2132 Dynamic Host Configuration Protocol is used by client devices to obtain Client the correct settings when joining a network DHCP RFC 2132 Dynamic Host Configuration Protocol is used by server devices to obtain Server or assign the correct settings when joining a network DNS RFC 1912 A Domain Name System is the Phone Book for the Internet It translates Human Relatable names such as www xbluenetworks com into the numeric IP Address The DNS can be a local or remote server and it is a essential part of today s Internet HTTP RFC 2616 Hypertext Transfer Protocol is one of the communications protocols used to transfer information over a packet switched network such as an Intranet or the Internet Typically HTTP at default using port 80 initiates or receives a request response from a client to from a server ICMP RFC 792 Internet Control Message Protocol is one of the core protocols within Internet Protocol IP This protocol is a reactionary protocol only responding to error messages that are received IP RFC 791 Internet Protocol allows devices to communicate over a package switched network This protocol provides an unreliable network and makes no guarantees about sending or receiving a data package it is a best Effort protocol Therefore other protocols such as
47. internal IP address Select Virtual Server Setup and then select Add to add servers or Remove to remove servers from the current list J Device Info J Advanced Setup WAN LAN 5 NAT Virtual Servers Port Triggering DMZ Host Security Parental Control Quality of Service Routing Dynamic DNS Upnp File Server Print Server I Wireless I Voice 1 Management Diagnostics w Logout X 50 Configuration NAT Virtual Servers Setup Advanced NAT This page allows you to direct incoming traffic from WAN side identified by Protocol and External port to the Internal server with private IP address on the LAN side The Internal port is required only if the external port needs to be converted to a different port number used by the server on the LAN side A maximum 32 entries can be configured N Server External Port External Port Internal Port intemal Port Server IP Name Ee nd Proca End Address Fee A maximum of 32 entries can be configured XBLUE Networks 117 Advanced Programming Device Info 3 Advanced Setup WAN 5 NAT Virtual Servers Port Triggering DMZ Host X 50 Configuration NAT Virtual Servers Setup Select the service name and enter the server IP address and click Apply Save to forward IP packets for this service to the specified server NOTE The Internal Port End cannot be modified directly No
48. match these entries However each extension has the ability to redefine their line keys after they are operational Each Programmable Line Key can be a LAN or WAN SIP telephone showing when it is off hook or idle a PSTN or SIP Trunk line showing when it is busy or idle Call Park placing calls onto system orbit hold a Feature key as defined in the Telephone Feature Code Section a one touch Do Not Disturb DND button a live record button allowing users to record live conversations on the fly or it could be programmed as Others which allows the administrator to program a virtual extension UCD group etc XBLUE Networks 169 S Sx dU UOISUSIXA Voice Features that can be assigned to a button None Trunk Call Park Feature Key Do Not Disturb Live Record Others Extension Enter an extension number that is authenticated on the system to see when it is busy or idle Trunk Enter the trunk PSTN or SIP Trunk Line to see when it is busy or idle Call Park This will allow the user to press one botton and place calls into Park Orbit Feature Key Select feature key and enter the feature code to activate a feature shown in the Telephone Feature Do not Disturb DND Select DND to allow the user to place their extension to press one button to place their extension into DND Live Record Select Live Record to allow the user to record a live conversation with the press of a single button Others
49. of both TCP or UDP SIP Packets Some providers may require this to be changed but most will not e Outbound Proxy The SIP IP Trunk Provider will provide the Outbound Proxy The Outbound Proxy s Address can be either a class A or B IP Address or must likely will be a specific Uniform Universal Resource Locator URL Address e Outbound Proxy Port 5060 is one of the Well Known Ports that is used for the transmission of both TCP or UDP SIP Packets Some providers may require this to be changed but most will not e Register Server The SIP IP Trunk Provider will provide the Registrar Server The Registrar Server s address can be either a class A or B IP Address or must likely will be a specific Uniform Universal Resource Locator URL Address e Register Proxy Port 5060 is one of the Well Known Ports that is used for the transmission of both TCP or UDP SIP Packets Some providers may require this to be changed but most will not e Register Expires If Register Status is set to On this timer will be referenced and it is how often the H 58 will send a signal to the Registrar Server in order to keep the information current If there is no reply within the programmed time at default 60 seconds the connection is terminated e Outgoing Caller ID This is the caller ID that will be sent when making an outbound call on the programmed SIP trunk e Registration If set to no the IP trunk will not send register to the
50. power save mode set the beacon interval for the access point set XPress mode and set whether short or long preambles are used Click Apply Save to configure the advanced wireless options e Band 2 4 GHz Wireless Bridge Bant ZIG s Advanced Channel 1 X Current 1 T Auto Channel Timer min 0 a Voice 802 11n EWC Auto I Management Bandwidth 20MHz in 24G Band and 40MHz in 5G Band v Current 20MHz Diagnostics Control Sideband Lower Current None Logout 802 11n Rate Auo 802 11n Protection Auto Support 802 11n Client Only Off 549 Rate 1Mbps Multicast Rate Auto Basic Rate Default v Fragmentation Threshold 2346 RTS Threshold 2347 DTIM Interval 1 Beacon Interval 100 Global Max Clients 16 XPress Technology Disabled Transmit Power 100 WMM Wi Fi Multimedia Enabled WMM No Acknowledgement Disabled WMM APSD Enabled e Broadcast band based of the country selection e Channel default 6 based on the country selection 158 XBLUE Networks Wireless Programming e Channel is adjustable from Auto and 1 11 Automatic Channel Timer min Number of minutes between spectrum scans e When Channel is set to Auto the H 58 searches for the best channel in the specified timeframe 802 11n EWC This setting automatically uses 802 11n support or disables it e Auto or Disable Bandwidth The administrator can select to use both 20 and 4
51. that will ring when the digit is pressed e AA Menu Enter the voicemail dial code which at default is 450 plus the Menu number 0 9 TABLE 9 1 Enter 45 N 45 N Menu Number 45 N Menu Number 0 Menu 1 5 Menu 6 1 Menu 2 6 Menu 7 2 Menu 3 7 Menu 8 3 Menu 4 8 Menu 9 4 Menu 5 9 Menu 10 Press the Back button to return to the General voicemial programming menu e Greetiing Mode The system can be manually placed into Temporary or Holiday mode or remain in working mode to allow the clock to automatically switch between Day Night and Holiday modes XBLUE Networks 205 Single Digit Dialing Table JIELUSDIO Voice Voicemail E mail Notify with Voice Files Also known as E mail Delivery or Unified Messaging When a new voicemail message is left in an extension with e mail delivery set to Yes a standard WAV file will be created and e mailed to the entered e mail address This requires access to the network and an e mail server or e mail address Days for keeping Voice Mail This is the maximum number of days that any voice mail message will be kept on the system At default it is set to 30 so on the 31st day messages from the first day will be automatically deleted SMTP Support SSL When set to Yes the voice mail will be required to authenticate with the e mail server before it can send an e mail message SMTP Server Enter the STMP server tha
52. the check button O or wait 5 seconds programmable for the system to evaluate the dialed number and then process it according to any routing rules Notes Paging Description There are two types of paging All Call Paging and Group Paging All Call Page allows an extension to dial a single code and broadcast a message to all idle H2 2 telephone within the same subnet There are three Group Paging groups each can have up to 24 extensions When the group number is dialed all idle extensions within the group and Subnet will receive a broadcast message Operation Both All Call Page and Group Paging can be set to either LAN WAN and both When the All Call or Group Page code or button is pressed all idle H2 2 telephones will receive the page H2 2 telephones users can press the soft button under the word Answer to connect directly to the extension performing the page Notes 1 With the paging parameter the WAN refers to any phone connected to the WAN port but within the same subnet Paging Allow Deny Description This feature allows the user to enter a code to allow or deny paging at their extension Operation To enable paging deny thus block paging dial 99 To disable paging deny thus allowing paging dial 99 Notes 68 XBLUE Networks Telephone Feature Description Table Phonebook Description Each extension has a personal and public phonebook that contains the contact name phone number ring
53. the configuration file once all of the numbers are entered The user can create a back up by clicking on the SW Upgrade tab and then click on the Backup button Be sure to locate the file where it is easy to locate should it be needed Click on the Backup Button and save it in a location that is easy to locate when needed XBLUE Networks 69 Phonebook Jooq uoyd Telephone Feature Description Table Software Upgrade HTTP Upgrade Software File Browse Configuration File Browse Private Phonebook File Browse Public Phonebook File Browse Public Update Update Update l Update gt Create a backup The Public phonebook gets linked to a CSV file in a centralled location allowing an administrator to update all phones connected to the system with a single file There are several ways to create a CSV file One way is to use the backup created from the personal phonebook Another way to create the file is using Windows Notepad Once created save it with a name such as Publicphonebook csv and place it in a location that is easily found The format of this file is very important Name Number Ring Group Anne Sweeney 1924020842 0 family Alan Booker 769011 0 Friends Bob Smith 12122641501 0 Colleague Donald Kilroy 18752250474 0 VIP One the file is ready to be uploaded click on the SW Upgrade tab Software Upgrade HTTP U
54. the same mailbox Phonebook There are two types of phonebook Personal and Public The Personal Phonebook is for the private use of the user that enters the number and the Public Phonebook can be accessed by all authenticated 2020 telephones Private Each extension has a phonebook for their exclusive use The phonebook holds 200 numbers that are stored alphabetically by the name and can be grouped by Family Friends Colleague and VIP In addition if incoming Caller ID matches one of these entries they can be assigned to use a distinctive ringing tone Public The Public Phonebook is a list that the administrator creates and maintains in a centralized location allowing all authenticated 2020 telephones to link to the list Each user has the ability to import the list and have access to the numbers Power Failure Transfer In the event of a power failure the first PSTN line will be automatically connected to the FXS port labeled TEL in the system Programmable Buttons Each 2028 telephone has the ability to program the four button labeled 1 2 3 and 4 At default they are the first four PSTN telephone lines and the optional Sidecar has twenty four 24 buttons which at default are extensions 101 through 125 Any of the buttons on the phone or the sidecar can be programmed to be feature telephone line speed bin etc Redial Redial also known as Last Number Redial is used to press one button for quick access to the last
55. the system is in timed mode the system will automatically switch between day lunch and night modes using the service mode settings in the H 50 system Operation Only the attendant has the ability to swap between the service modes e Dial 790 displays the current mode e Dial 791 changes the system into Day mode e Dial 792 changes the system into Night mode e Dial 793 changes the system into time mode to automatically change between modes Notes 1 This feature only works with the attendant extension Telephone Line Flash Description The flash command is used to activate a telephone line feature such as call waiting or three way calling Operation While on a telephone line call 2020 telephone users may press the software button under the word Flash Notes 1 When using an analog Single Line telephone without a Flash key may cause erratic operation 2 Use 790 when programming a button to toggle between day and night modes 72 XBLUE Networks Telephone Feature Description Table Transfer Description Calls can be transferred from an extension to another destination such as another extension voice mail or an outside number In addition transfers can be blind without announcing the call supervised listening for call supervision or screened where the transferring extension can announce the call Operation e While on a telephone line call press the transfer button e P
56. ties ein a 63 EXTONSION FOQLUIE ROS Clin ts casa A A A a bene E AE eats A A a AEE 63 Feature Flexible Button Programming iii 64 FOature BULLONM R storan raanei A A A A A A A a Mead 66 Hold Reminder iii A A iD A AAA 66 LED Gri nteractive BUON A AAA Muni aaa hee ake 66 MUITRLIN O AD DCALANCE ises rin inaita A A E Lava ia ati a toda Cote teeta 67 MUS A aki tas Bods ES nS ag sh Reis ob os Th el evans E ie ns in See ns ts 67 On HOOK DIBIING 1 AS a ool Sash EA navies Si eile eat cde eae ease aces 68 PAQING E sok ister A aa aa ieee ates dr ieee 68 Paging ANOW DENY Gi hast ive Sod ate bine bie ed el AAA AAA ed 68 Phonebook iii A AA A A ates das A id 69 Phone Loc UNO 5 25 neta gist sae io Gass ees RA Leia he Da ba tev aa gad ad da A E ee ee eee 71 PIUQSANO PIG EE A e iia 71 Reminder TONG iii iD ek Latte eee e fai aa eae eee elev a 71 SOVICO MOOG AA ee otis diets dad ed uit I E tue Ad estates 72 Telephone Line NA Ati a eat es ees el 72 TIO STOR 23 O taste a NON 73 VOLUINO GONLTO ia A oo can eae Pa aaa Tbs RS Dewi eee SA vain ayes E deta ater 73 Web Managements 30 assed asl A A ds es es ee ee ta 73 XBLUE Networks 3 NStallati n Planning iwesrai S a a eee A ae A 75 BASICS rena a AAA nian AENA atin al ata ETE aint avid Adee anise 75 Where to DOOM ii ES AI sate hs a is aia he asa I aed ata ete Ree 76 Installing the R TB VolP Telephone SysteM vi ccscccsesesceecensecescesseessesseenseesesseeeeeeesesenseessesesansssesennanssssecanssssse
57. to 125 E ES NOTE If you remove a phone number from the table its configuration file and the voice messages will be removed Phone Z from the system Phone Extension Programmable Linekey tainak No Phone Number Password Day COS Night COS c system san 101 e Ov 0 lo 5 Voicemail tT STUN 2 102 ccccoe ov 0 U Registered Phone dius i Management 3 103 ecccce 0 0 5 Diagnostics E SiLogout 4 104 e 0 0 5 5 0D 0 lt A 6 ov D v Ta 7 Ov 0 8 Ov 0 9 Ov 0 20 Ov Ov 21 Ow Ov 22 Ov 0 23 D 0 24 Dr O FXS Phone 125 Display Name DayCOS 0 NightCOS 0 Registration Configuration The settings allow you to change the parameters for SIP Registration NOTE You need to reboot the system to make the changes to take effect Minimal Expire 60 10 3600 SIP Port 5070 1024 65535 Save and reboot Save Settings Cancel Changes SIP Authentication The information entered in this window becomes the authentication and extension number and the password for each SIP extension In addition each extension is assigned a day and a night class of service which controls the extension s dialing privileges The Extension Number entered here must be within the numbering range as it is defined in the Numbering Plan See page 187 XBLUE Networks 167 uoned UueYyINY dis Voice Phone Number Enter the phone number generally 3 or 4 digits in length that will be used by a SIP exte
58. to 8 lines of IP Trunk are supported Volce IP Trunk 4 phone 2 Trunk Phone Number ene Aun ID Ay Password ne sero ron su Y Outbound Proxy Port 5060 Register Server Port 5060 Outbound Registrar Port 5060 a Rogistor Expires 180 Outgoing Caller 1D E a 2 Manacomani Registration Yes Support E 164 No Ta JETTA Support DIO No IP Trunk 2 Phone Number Aum ID Amh Password SIP Proxy Pod 5060 0 Outbound Proxy Pon 5060 Register Server pa 5000 Outbound Registrar Por 5060 Register Expires 180 Outgoing Caller ID Registration Yos Support E 104 No gt Suppon DO No IP Trunk 8 Phone Number Aun 1D Auth Password SIP Proxy Port 5060 Outbound Prony Port 5060 Register Server Port 5060 Outbound Registrar Port 5060 Register Expires 180 Outgoing Caller ID Registration Yos Suppon E 164 No Support DIO No Local SIP PortforIP Trunk 5060 1024 65595 Local RTP Portfor iP Trunk 30000 End Dial Suppor EndDislon Yes Interdigit Timeout Interdigt Timeout 5 sec Pause Time Pause Time 1 v sec Session Timeout OS O min 0 10 60 RPort XBLUE Networks 173 sUunuL d IS Voice The settings will be provided by the SIP IP Trunk Provider please contact them to check on any adjustments that may be needed e Phone number The assigned phone number which will be provided by the SIP IP Trunk provider Generally this will resemble a standard telephone number but in some cases there may be a
59. to the H 50 VoIP Telephone System Each SIP trunk is assigned a special authentication ID and Password that systemically connects them from the SIP Telephone Line provider to the H 5 VolP Telephone System using the broadband Internet Connection Once programmed the 5 system and the SIP trunks remain connected and are accessed just like an analog trunk Because SIP Trunks are accessed through the broadband Internet connection it is important that there is enough bandwidth Contact the ISP to ensure that the bandwidth is a is sufficient to handle the SIP Trunk Requirements It is suggested that a minimum of 7meg up and 1 meg down known as 7 x 1 should be enough 172 XBLUE Networks Voice SIP Trunks The 50 comes equipped to support eight SIP IP Trunks and fifty Direct Inward Dial DID numbers SIP Trunks are not physically connected they authenticate over the Internet Thus the voice quality of these line are directly related to the ISP speed There are several SIP IP Trunk providers on the market and the integration should be standardized However this may not always be the case and although we do our best to integrate all SIP Trunks there is no guarantee written or implied that every SIP IP Trunk provider will work with the H 58 X 50 Configuration amp Device Info Subscriber information Advanced Setu Li Wireless This page allows you to configure the proxy and registration of IP Trunk up
60. to use automatic daylight savings time rules Internet Time sb ue X 50 Configuration Device Info Time Settings 3 Advanced Setup J Wireless ae Voice 9 Automatically synchronize with Internet time servers Management First NTP time server time nistgov l l Settings System Log Second NTP time server ntp1 tummy com X TR 069 Client Third NTP time server None Time Settings Internet Time Fourth NTP time server None v This page allows you to configure the time synchronization method of the unit 3 g a a Daylight Saving Time Fifth NTP time server None a Access Control PTC Update Software Time zone offset GMT 06 00 Central Time y Reboot 3 Diagnostics Manual Date and Time Settings Logout e First second thrid forth fifth NTP time serve Only if the current server is unavailable will the next one be referenced e Time Zone Offset Select the Time Zone where the system is installed Select Manual Date and Time Settings when not connected to a Network 226 XBLUE Networks Management Manual Date and Time Settings qabiue Device Info J Advanced Setup J Wireless Voice Management J Settings a System Log TR 069 Client J Time Settings Internet Time Daylight Saving Time Access Control PTC Update Software Reboot J Diagnostics Logout X 50 Co
61. trees s ccra 4 naide sales A enu CCR 2 1 Northeast Soles sale Outside 2 Central Eastern Sales CCR 1 Sales heast Seles CCR 5 CCR3 ly Dor Menu 1 Sales 2 Account Payable 3 Accounts Receivable 4 Automatic Daylight Savings NTP When the 5 VolP Telephone System is connected to the Internet it will automatically synchronize the date an time using Network Time Protocol NTP Therefore when time changes for daylight savings the system will automatically change Automatic Hold Automatic hold allows extension users to press a preprogrammed extension button DSS to announce a call without pressing hold first The telephone line call is automatically placed on hold This allows busy extension users such as the attendant to answer multiple calls very quickly 32 XBLUE Networks Feature Description Automatic Line Select Hot Line Users may select how their idle extension functions when lifting the handset or pressing the speaker button An extension can be set to access a specific outside line a line group or intercom ICM automatically when going off hook or pressing the speaker button In addition Users can program a timer from 0 to 8 second delay before the off hook action is taken Automatic Provisioning The system comes standard with WAN Management Protocol TR 069 which allows the system to use Auto Configuration Server ACS to preform auto configuration pro
62. voicemail message 202 XBLUE Networks Voice Auto Attendant Voicemail General Settings eabiue J Device Info I Advanced Setup J Wireless Voice Phone dl Trunk System Voicemail General Phone Extension Virtual Extension Update MOH File Holiday Advanced STUN Registered Phone J Management J Diagnostics I Logout Auto Attendant Voice Mail X 50 Configuration Admin Password e 6 digits MAX Try Time 3 BA Action When Max Error Reached Forward to Operator v Prompt Language Language 1 Only VAA Codec PCMU RTP Packet Size 2 ms DISA Disable 3 Dial by Name Code 5 Oo Single Digit Table 4 Greeting Mode Working v 2 lt Email Notify with Voice Files Yes y Days for Keeping Voice Mail 30 0 30 SMTP Support SSL Yes y SMTP Server smtpoutsecureserver nt SMTP Server Port 465 Sender Email Address Sender User Name Sender Password Max recording time Silence detection for VM recording Voicemail Tag Email Header Housekeeping Time voicemail xbluenetwor voicemail xbluenetwor 5 v min Enable You have a new voicem Configuration Cancel Changes e Admin Password At default the H 5 systems password is 000000 Highlight the password and then enter a new 6 digit 000000 999999 password This password will also be used when accessing the administrator mailbox to record system outgoing message
63. when transmitting Music FAX es and DTMF tones because it is very reliable G 723 1 ITU T G 723 1 Intermediate Bandwidth Intermediate Compression minimal reduction in voice quality A voice encoder that compresses voice in 30ms frames with a look ahead of 7 5ms with a typical algorithmic delay of 37 5ms G 729a uses very low bandwidth because it samples at 8kHz 16 bit 240 Samples for 30ms frames G 729 a b ITU T G 729a Lowest Bandwidth Highest Compression and least complex protocol with a hybrid speech reproduction quality by use of an Algebraic Code Excited Linear Predication ACELP that reproduces a voice encoder that compresses voice in 10ms frames with a look ahead of 5ms per frame and atypical algorithmic delay of 15ms per frame It operates at 8k bits and can be used with 6 4kbits and 11 8k bits with a marginal reduction in voice quality XBLUE Networks 25 System Specifications TABLE 2 8 Vol P Signalling Protocols Signaling In out Band Documented Protocol RFC 2833 Description In Out Band is used to define the method of transporting DTMF tones to use on RTP connections In Band are tones that are heard by the distant party and Out of Band tones are used for signaling MD5 RFC 3261 Message Digest Algorithm 5 is a widely used Cryptographic hash function security that uses 128 bit hash value Qos RFC 2990 Quality of Service assigns different priorit
64. 0 Configuration E Device Info IGW Group List J Advanced Setup 3 Wireless GW Name IP Address SIP Port COS Valid Action Remove Remove runk System IGW Group Configuration Numbering Plan P g Service Mode Transmission IGW Name IGW Group SMDR IGW Password UCD Call Log Voicemail STUN Registered Phone Management Save Settings Cancel Changes Diagnostics ogout Run Mode Master mode v This parameter is used when connecting multiple systems creating to create a voice Network or Campus Environment The H 58 can be part of a 10 system voice network One system is a Master System and requires a static IP Address the remaining 9 are Slave systems do not require static IP addresses e Gateway Name Enter the name of the gateway e Enter the Gateway Password e Select if the system will be a master or slave system 196 XBLUE Networks Voice Voice Network Hi L Master System Static IP Address See B a rT O AC D XBLUE Networks 197 I nternet Gateway Group Voice Network Voice Station Message Detail Recording SMDR X 50 Configuration J Device Info SMDR Advanced Setup SMDR allows to view the SMDR record and configure the SMDR Click View SMDR to view the SMDR record and Sa Wireless click Configure SMDR to configure the SMDR Voice Phone View SMDR Trunk System Numbering Plan Service Mode Tra
65. 0 Group2 y Save Settings Cancel Changes The function of this table is to enter the incoming 10 digit telephone number and assign it to a specific telephone extension DID Number This is the published direct telephone number that will be dialed to reach the user Destination also known as the Extension Number This is the extension number that will ring when the DID number is received into the system Outgoing Call ID This is the telephone that will be sent by the SIP provider when making a call from the programmed destination Display Name This is the name that will be displayed when the DID Trunk rings the Extension Trunk Group Use the dropdown menu when assigning a DID Trunk to a Trunk Group The SIP Trunk must be marked as DID Yes 176 XBLUE Networks Voice Trunk Groups The 50 VoIP Telephone System has four 4 Trunk Groups each that support one or more trunks Trunk Groups are used to group trunks that are used in similar ways such as local and long distance trunks At default all of the PSTN Trunks are in group 1 and SIP Trunks are in group 2 X 50 Configuration Device Info Trunk Group amp Label J Advanced Setup t Wireless Trunk Group assignment allows you to assign a physical Trunk to a virtual Trunk Group I Voice iia TrunkLine Group Assign Enable Label Label Name Ring Type a PSTNLine1 BATS Disable 0 3 L
66. 0MHz or restrict it to 20MHz in 2 4G band and 40MHz in 5G band e 20MHz or 40MHz or 20MHz in 2 4G Band and 40MHz in 5G band Control Sideband If 40MHz is selected The administrator must select between upper and lower sidband e Upper or Lower 802 11n Rate Select a specific data rate or select auto to allow the system to determine the best rate This is only applicable when 802 11n EWC is set to auto e Auto use 54g Rate 6 5 13 19 5 26 39 52 58 5 65 78 104 117 and 130 Mbps 802 11n protection used to improve 802 11n performance in a mixed 802 11b and 802 11g protocols Turn this feature off to maximize throughput but disables all other protocols e Auto or Off 802 11n Support Client Only Select Off to allow other wireless devices 801 11b and 802 11g to connect to the system Select On to allow only 802 11n clients to connect to the system e Off or On 549 Rate Select the data transfer rate speed from 1 to 54Mbps Auto will allow the system to determine the best transfer rate e Auto 1 Mbps through 54 Mbps Multicast Rate Transmit rate e Auto 1 2 5 5 11 12 18 24 36 54 Mbps Basic Rate transmit rate Select the basic rate that a client must support e Default All 1 2 5 5 6 11 12 24 Mbps Fragmentation Threshold 2346 e The H 58 allows the administrator to set the maximum frame size the wireless device can send without fragmenting the frame This setting is rarely changed The defa
67. 23 10 10 0 Group 1 Edit Up Down 4 2 lo 10 10 lo 4 Group 1 la Edit Up Down 5 lo l 1 l Jo Group 1 Edit Up Down 182 XBLUE Networks Voice Call Restriction Rules The call restriction table allows the administrator to enter up to 13 digits that when dialed can be allowed or denied The H 5 system allows the administrator to select which tables rules will be referenced first the allow or the deny table If the priority is set to Denied the system will use the following rule e If the dialed number matches an entry in the deny table the call is denied Otherwise the call is sent to the allow table e Ifthe dialed number matches an entry in the allow table the call is allowed Otherwise the call is denied If the priority is set to Allow the system will use the following rule e f the dialed number matches an entry in the allow table the call is allowed Otherwise the call is sent to the deny table e f the dialed number matches an entry in the deny table the call is denied otherwise the call is allowed If there are entries in only the allow table calls will be processed using the following rule e Calls in the allow table will be allowed all other calls will be denied If there are entries in only the deny table calls will be processed using the following rule e Calls in the deny table wil be denied all other calls will be allowed XBLUE Networks 183 Call Restr
68. 235 Diagnostics X 50 Configuration Device Info Ta Advanced Setup A nen 2 ee Wireless Test your network connection J Voice Management Test your WAN Connection PASS amp Diagnostics Test your LAN Connection PASS Logout Testyour Wireless Connection PASS Ping default gateway PASS Ping primary Domain Name Server PASS Test the status of PSTN Line PSTN Line 1 IDLE PSTN Line 2 IDLE _ Disconnect PSTN Line 3 IDLE _ Disconnect PSTN Line 4 IDLE _ Disconnect PSTN Line 5 WA _ Disconnect PSTN Line 6 NIA Test the status of IP Trunk Line IP Trunk Line 1 NIA _ Disconnect IP Trunk Line 2 N A _ Disconnect IP Trunk Line 3 NA _ Disconnect IP Trunk Line 4 N A IP Trunk Line 5 NIA IP Trunk Line 6 NIA IP Trunk Line 7 NIA IP Trunk Line 8 N A Test the status of AA Line Auto Attendant Line 1 IDLE Auto Attendant Line 2 IDLE Auto Attendant Line 3 IDLE Auto Attendant Line 4 IDLE Test the status of FXS FXS Line 1 IDLE The Diagnostic Page shows the status of the H 5 system Pass indicates that the system is connected and operating correctly Failed indicates that the network is not connected PSTN Line IP Trunkk Line Auto Attendant line or FXS line will show when they are Idle or Busy If needed press the Disconnect button to release the line 236 XBLUE Networks 12 Voicemall Getting to Know your Voice Mailbox A complete Voicem
69. 4 114 114114 114 164 214 315 415 514 614 714 814 915 115 115115 115 165 215 316 416 515 615 715 815 916 116 116116 116 166 216 317 417 516 616 716 816 917 117 117117 117 167 217 318 418 517 617 717 817 918 118 118118 118 168 218 319 419 518 618 718 818 919 119 119119 119 169 219 320 420 519 619 719 819 920 120 120120 120 170 220 321 421 520 620 720 820 921 121 121121 121 171 221 322 422 521 621 721 821 922 122 122122 122 172 222 323 423 522 622 722 822 923 123 123123 123 173 223 324 424 523 623 723 823 924 124 124124 124 174 224 325 425 524 624 724 824 925 125 125125 125 175 225 326 426 525 625 725 825 965 e Day and Night Operator at default the Single Line Analog Telephone extension 125 is programmed to be the day and night operator e Operator speed dial is the number that will be dialed to ring the operator Generallly this is set to zero 0 e Phone Number amp passwords to authenticate each SIP telephone endpoint Although remote workers will automatically authenticate it is a good idea to manually enter the extension number and password of all remote workers Because the WAN port authenticates first remote workers may change their extension number when the system is reset XBLUE Networks 93 WAN Port Settings sumas YOd NVM Programming Wizard SIP Trunks X 50 Wizard Setup WAN Settings LAN Settings Wireless Basic Internet Time Numbering Plan 511 i Trunk DID
70. 4 REDISTOC Phon ES a A A A A E ial 215 lO MANN o iS 217 SOLOS sis A a Na estas 218 E RO 219 UPA A ae has ed aot deat bad AS AE Io nak ANS 220 Restore Default aoc ea A A ee T 221 Systemi Bl E AR NANO 222 TROTE AA A A IS AA EA 224 TIMES UNT A dad ica 226 ACCESS CONTO AAA AAA a a a A It 230 ES A A O 231 PTECONAQUITION 200 A A AS A ip AA a RS 232 Update SOM WI a A A A AA ta Basis ase A Las sss ieee awe 233 REDO0E A inset Ae heads Bytes eb eee ee ie as NANO 234 DA SYSLC MY DIAGNOSTIC Siar icileat coca bite ical ibe E AE AEE A A E a G 235 12 Getting to Know your Voice MailbOX oocccocccccccoccnoncnnocnoninoncnnnnnononnoncnonnnnnineninnnnnns 237 Seting up your Voice MM a ees ss 238 USING your VOICE MEDI rrise aini ioteye a con tae Dede ah A lees es AAA 238 Remote MOSSAGOSPICKUD 0 A BP as A A A AL ieee tees 239 Voicemail AMISTAD ave as vine A ayaa ede a 241 IO a ndo 243 Mi A aah asag intetadeadeuaees 253 XBLUE Networks 7 Notes XBLUE Networks 1 Notices and Conventions Notices Revision Table Revision Date Version Supersedes Description September 2011 Version 1 0 Initial Release Reproduction publication or duplication of this manual or any part thereof in any manner mechanically electroni cally or photographically is strictly prohibited Copyright 2010 by XBLUE Networks LLC All rights reserved Hearing Aid Compatibility The X2020 telephone endpoints are hearing aid com
71. 6 9016 117 117117 1017 1517 2017 3017 4017 5017 6017 7017 8017 9017 118 118118 1018 1518 2018 3018 4018 5018 6018 7018 8018 9018 119 119119 1019 1519 2019 3019 4019 5019 6019 7019 8019 9019 120 120120 1020 1520 2020 3020 4020 5020 6020 7020 8020 9020 121 121121 1021 1521 2021 3021 4021 5021 6021 7021 8021 9021 122 122122 1022 1522 2022 3022 4022 5022 6022 7022 8022 9022 123 123123 1023 1523 2023 3023 4023 5023 6023 7023 8023 9023 124 124124 1024 1524 2024 3024 4024 5024 6024 7024 8024 9024 125 125125 1025 1525 2025 3025 4025 5025 6025 7025 8025 9025 92 XBLUE Networks Programming Wizard TABLE 6 2 Suggested 3 Digit Numbing Plan Single System Voice Network Numbering Plan Alone PSWD 1 2 3 4 5 6 7 8 9 10 Primary 101 101101 101 151 201 301 401 501 601 701 801 901 102 102102 102 152 202 302 402 502 602 702 802 902 103 103103 103 153 203 303 403 503 603 703 803 903 104 104104 104 154 204 304 404 504 604 704 804 904 105 105105 105 155 205 305 405 505 605 705 805 905 106 106106 106 156 206 306 406 506 606 706 806 906 107 107107 107 157 207 307 407 507 607 707 807 907 108 108108 108 158 208 308 408 508 608 708 808 908 109 109109 109 159 209 309 409 509 609 709 809 909 110 110110 110 160 210 310 410 510 610 710 810 910 111 111111 111 161 211 312 412 511 611 711 811 912 112 112112 112 162 212 313 413 512 612 712 812 913 113 113113 113 163 213 314 414 513 613 713 813 91
72. 732 733 and 734 page 60 Call Pickup Call Waiting 53 Extension 98 Cancel 98 page 60 page 60 Call Block page 61 50 XBLUE Networks Telephone Feature Description Table Feature Programming Sequence Page GUI Class of Service Traveling 55 ext pswd page 62 N ext extension pswd extension password Conference 3 way Press Hold while on a call page 61 N Press the down navigation key Make second call Press the Conference button Distinctive Ringing Use Ring Type Admin Menu or Web page 62 T Do Not Disturb DND 4 page 63 T Cancel 4 Extension Feature Reset 69 Extension or Administrator Pass page 63 T word Feature Button Programming 70 BN FT page 64 F BN Telephone 01 04 Sidecar 05 28 FT Feature Type 00 Null 01 Extension Virtual Number 02 Trunk Number PSTN or SIP Trunk 03 Call Park Dial Code 04 Feature Key Feature Access Code 05 Others such as outside num ber 06 Do Not Disturb 07 Live Record 08 Virutal Mailbox Extension Feature Reset 69 ad pswd page 63 T ad pswd admin password XBLUE Networks 51 Telephone Feature Description Table Feature Programming Sequence Page GUI Feature Button Reset 68 pswd page 66 S pswd extension password LCD interactive X2020 only page 66 N Multi Line Appearance See Feature Button Programming page 67
73. 8 Label Name 178 Ring Type 178 Trunk Groups 177 Trunk Priority Search Order 178 TSO 141 Type of Service 134 UCD Agent Log On Off 53 UCD Group 189 201 UCD Log 201 UDP 117 152 250 Unified Call Distribution 201 Unified Messaging 206 Uniform Call Distribution 189 201 Uniform Resource Identifier 249 Uniform Resource Name 249 Uniformed Resoruce Locator 128 Uninterrupted Power Supply 76 Universal Plug and Play 88 115 142 Universal Resource Locator 130 Update Restore System Backup 219 System Software 233 Update Software 233 UPnP 88 115 URL 128 130 249 USB Port 144 User Name 86 Using Your Voice Mail 238 V Virtual Extension 210 Virtual Extension Number 210 Virtual Mailbox Extension 20 Virtual Private Network 249 Virtual Receptionist 202 Virtual Server 117 119 Vocoder 249 Voice 102 Voice Mail 16 Voice Mailbox 208 Voice Network 15 19 77 196 197 Suggested Numbering Plan 92 93 Voice over Internet 13 Voice over Internet Protocol 81 Voice over IP 249 Voicemail 237 Distribution Lists 209 Email Address 208 FTP view 213 Mailbox Disable 208 Password 208 Prompt Language 208 Voicemail Extension 208 Voicemail General Settings 203 Voicemail Service Number 188 Voicemail System 202 VolP 81 249 VolP amp Signalling Protocols 25 Volume Control 52 73 VPN 249 Security Protocol 249 VVA Code 204 W WAN 13 77 79 82 87 104 105 115 249 Statistics 106 TR 069 224 WAN Port 17 83 110 111 WAN Port Se
74. Address The telephone system uses Digital Signal Processing to process standard telephony tones which requires its own IP Address Once assigned no other device on the network can have the same IP Address or the system will work erratically The default IP Address is 192 168 10 254 Universal Plug and Play UPnP When enabled the H 58 will recognize any device that is connected to the LAN port and begins broadcast UPnP protocol Dynamic Host Configuration Protocol DHCP When enabled the H 58 can be used to automatically assign client devices an IP Address In addition the administrator can grant a specific range of valid IP Addresses At default the DHCP is enabled and will allow from 192 168 10 2 to 192 168 10 25 When disabled every device connected to the network will have to be manually configured with an IP Address which is good for security but creates a lot of extra work for the administrator Leased Time The amount of time that each dynamically assigned IP Address will be assigned to any one device before it is renewed If the device is still connected and active the device will probably continue with the same IP Address otherwise it may be reassigned to another device XBLUE Networks 115 Advanced WAN 1VN pauenpy Advanced Programming Advanced NAT Network Address Translation NAT e Device Info e Advanced e WAN e LAN e NAT e Virtual Servers Setup e Port Triggering e DMZ e Parental
75. Control e Quality of Service e Routing e Dynamic DNS NAT reconciles the internal class C IP Addresses with the published Class A or B Static IP Addresses It is this protocol that makes it possible to share one published Internet address with multiple internal LAN devices NAT settings should be used carefully because it may open the network up to malicious network attacks I Remote devices use NAT to gain access to internal devices This protocol gives remote computers like one at a home with an IP Address of 192 168 10 20 M office access to a device in the office with an address of 72 77 21 99 This gives remote locations the ability access and program a specific device such as the 50 from a remote location 116 XBLUE Networks Advanced Programming Virtual Servers Setup The Virtual Server parameter directs incoming TCP UDP or both TCP UDP traffic from the WAN side of the connection to a specific IP address on the LAN side This is one way of directing incoming IP address data directly to a specific LAN device This parameter is useful for remote access for Peer to Peer communication and games The entered server s IP address is normally the computer or device on the LAN network that is running a specific application or game When the WAN IP Address is presented to the H 58 system the informaiton is compared to this table and when a match is found it will be redirected to entered
76. Control Log Disable Enable PTC rro Update Software Log Level Debugging v Reboot Display Level Informational Diagnostics i P Mode Logout Local Select Configure System log to select the level of logging required e Enable or Disable the Log e Log Level Select between Emergency Alert Critical Error Warning Notice Informational or Debugging Each selection in the list in decending order adds more informaiton to the log Select the level of information that is needed Emergency v Alert Critical Error Warning Notice Informational Debuggin 222 XBLUE Networks Management e Display Warning Select between Emergency Alert Critical Error Warning Notice Informational or Debugging Each selection in the list in decending order adds more informaiton to the log Select the level of information that is needed Emergency v Emergenc Alert Critical Error Warning Notice Informational Debugging e Mode Local or Remote Local mode is used to debug the system that the administrator is currently logged into Remote mode is used to debug any system within the voice network XBLUE Networks 223 System Log Management TR 069 TR 069 is the protocol for Wide Area Networks WAN Management which defines the auto configuration of a server sblue X 50 Configuration J Device Info TR 069 client Configuration I
77. Diagnostics Logout X 50 Configuration Wireless Security Please select your Security Mode Manual WPS Manual Setup AP You can set the network authentication method selecting data encryption specify whether a network key is required to authenticate to this wireless network and specify the encryption strength Click Apply Save when done L p Network Authentication Shared v d Ts un WEP Encryption Enabled y Encryption Strength 128 bit Current Network Key 2 Network Ke 1 1234567890123 Network Ke 2 1234567890123 Network Ke 3 1234567890123 Network Ke 4 1234567890123 Enter 13 ASCII characters or 26 hexadecimal digits for 128 bit encryption keys Enter 5 ASCII characters or 10 hexadecimal digits for 64 bit encryption keys Network Authentication Using the drop down menu select which security protocol will be used Open v Mixed WPA2 WPA PSK At default Network Authentication is set to Open and WEP encryption is disabled which allows anyone to join the network Change WEP Encryption to enabled and 4 network keys are displayed and become operational XBLUE Networks 151 quines Wireless Programming Open and Shared both use Wired Equivalent Priivacy WEP encryption which allows the administrator to select between 4 different newtork keys 802 1x and WPA require the administrator to set valid RADIUS parameters WPA PSK requires the adminitrato
78. E or Category 6 cables The H 5 should be in a location that is easily accessible by anyone who may need to perform maintenance on the unit The TEL port analog telephone port on the H 5 may be connected directly to a standard corded cordless telephone or FAX machine The 5 should be placed on a line condition Uninterrupted Power Supply UPS system which will provide line conditioning and battery back up during a power outage To minimize the num ber of UPS systems needed power all telephone endpoints using Power of the Ethernet PoE 76 XBLUE Networks Installation Logical 1 Will this system be a standalone system or part of a voice network This will help determine the numbering plan and the LAN WAN requirements If the H 5 is going to be a standalone system the default numbering plan should be fine However if the system is going to be connected to a voice network the numbering plan may need to be modified to allow direct dialing to specific locations See Numbering Plan on page 91 In addition a standalone system may not need to be connected to the Internet so there is no need to set up the WAN port and the system s location is a lot more flexible 2 Will this system be the Master system in a Voice Network If this system is part of a voice network will it be the master system If so it will require a Static IP Address If not it can use a DHCP Address because it will be prog
79. EH A 5 XXX 15xx L EFFEN L EE XXX 2XXX f HED 8 a L A XXX 3XXX f PEE i A OXXX AXxx L EEE 8 L o IXXX XBLUE Networks 19 LAN vs WAN pnpold y moqe moux o sBuly L Introduction Things to know about the product TABLE 2 1 Maximum Configuration SIP Trunk Single Line SIP Extensions 6 CO Lines 8 SIP Trunks Analog Extension 24 SIP Extensions 1 14 Total Telephone Lines 25 Total Extensions 24 SIP and 1 Analog TABLE 2 2 Physical System Capacities Capacity Interface Port Description 1 LAN RJ 45 Local Area Network 10 base T 100 base TX 1 WAN RJ 45 Wide Area Network for remote workers or offices 10 base t 100 base TX 1000 base T Gigabit Ethernet port 1 FXS RJ11 Connected a Single Line Analog Telephone or FAX 6 FXO RJ11 Allowing 6 simultaneously Telephone Calls 1 USB USB USB Interface to create a network or centralized printer 1 Wireless 802 x LAN 802 11a 802 11b 802 11g and 802 11n 24 SIP RJ 45 SIP telephone endpoint devices TABLE 2 3 System Software Capacities Capacity Interface Port Description 8 SIP Trunks Interface with up to 8 SIP Trunks 4 AA amp VM Interfaces with Auto Attendant and Voice Mail with 32 hours of storage 24 LAN WAN RJ 45 Telephone Endpoints Non Blocking 9 WAN RJ 45 Additional Office to Office Voice Network total 10 14 Concurrent Telephone Line Calls PSTN and SIP Trunks
80. Endpoints 91 SIP Trunk 171 Direct Inward Dial DID 176 RPort 175 SIP Trunks 172 SMDR 198 SMDR Configuration 199 Log Mode 199 Start Time 199 SMDR Log 200 SMDR View Extension 200 Month 200 Trunk 200 Type 200 SMTP 206 248 SMTP Server 206 SMTP Server Port 206 SMTP Support SSL 206 Source IP Address 127 Speed Dial 191 SSID 89 147 148 157 248 SSL 248 Stand Alone Installation 14 Standalone 77 Static DNS 83 111 113 Static IP Address 85 88 110 111 115 116 245 248 Static Route 138 Static Routing 137 Station Message Detail Recording 198 Statistics 105 WAN 106 STUN 214 Stutter Dial Tone 52 Subnet 16 Subnet Mask Address 83 85 88 107 112 114 115 249 System Backup 219 220 System Capacities 25 System Log 222 Display Warning 223 Enable 222 Log Level 222 Mode 223 System Specifications 23 TCP 117 TCP IP 81 TCP IP Backbone 16 TCP UDP 117 125 TDM 249 Telelphone Line Access Access Priority 178 Telephone Line Flash 52 The Host Name 111 Time Division Multiplexing 249 Time Settings 226 Internet Time 226 Time Zone Offset 226 Timer Enable 190 TKIP 152 250 Tools Update 220 TR 069 WAN Management 224 Transfer 73 Transfer Recall 52 Transmission 193 Audio 194 Codec Settings 194 Country 194 FXO 195 FXS 194 RTP Packet Size 194 Traveling Class of Service 31 Trunk Central Office Line 171 Trunk Access 184 Trunk Group 188 DID 176 258 XBLUE Networks Enable Label 178 Group Assignment 17
81. Ext t 0 ICM 1 Outside 2 Both Ext Extension Number Cancel 26 214 t D t 0 ICM 1 Outside 2 Both D EXT or Voicemail or UCD Cancel 21 page 55 page 55 Call Forward Busy 22 t D t 0 ICM 1 Outside 2 Both D EXT or VVA or UCD Cancel 22 page 55 48 XBLUE Networks Telephone Feature Description Table Feature Call Forward No Answer Programming Sequence 23 t D t 0 ICM 1 Outside 2 Both D EXT or Voicemail or UCD Cancel 23 Page GUI page 55 T Call Forward DND 24 t D t 0 ICM 1 Outside 2 Both D EXT or Voicemail or UCD Cancel 24 page 55 T Call Forward Follow Me From the new extension 25 t Ext pswd t 0 ICM 1 Outside 2 Both Ext The Extension Number pswd The voicemail password Default is 0000 Cancel 25 Ext pswd page 55 N XBLUE Networks 49 Telephone Feature Description Table Feature Call Forward Remote Programming Sequence 21 t pswd 0 22 t pswd 0 23 t pswd 0 T 24 t pswd O 25 t pswd 0 t 0 ICM 1 Outside 2 Both pswd VM Password O Outside number T Time to wait Cancel x 2x x 1 5 Page page 55 GUI Call Hold Hold Button page 59 Call Log X2020 only page 59 Call Park Call Park Answer Defined by Numbering Plan The default is 731
82. File Server Print Server Wireless J Voice lt j Management mr Diagnostics Logout Choose Add or Remove to configure Dynamic DNS Hostname Usemame Semice Interface Update Cycle Remove SNA UeU Gg 140 XBLUE Networks Advanced Programming Select Dynamic DNS and then select Add to enable Dynamic DNS Press Save to retain the changes X 50 Configuration J Device Info Add Dynamic DNS I Advanced Setup WAN LAN This page allows you to add a Dynamic DNS address from DynDNS org or TZO E NAT Securi D DNS provider DynDNS org 1 Parental Control 4 Quality of Service Hostname Routing Interface WAN Static Route e Ste DynDNS Settings File Server Username Print Server Password J Wireless a Voice Management J Diagnostics Logout Dynamic DNS Update Cycle on IP Address change y Ss Apply Save Select the DDNS Provider DynDNS org or TSO e Enter the name that will be associated to the Dynamic IP Address Select Between WAN eth0 and LAN bro0 DynDNS Settings Enter the User Name and Password associated with the DNS account XBLUE Networks 141 Advanced Programming Universal Plug and Play UPnP Universal Plug and Play is a set of protocols created specifically to allow devices on a peer to peer network generally using either TCP port 5000 or UDP port 1900 to connect seamlessly and simplify
83. Frequency Tones also known as touch tones Defined protocol for transmission of DTMF tones transmitted over a packet switching network AF Class RFC 2597 One part of QoS is Assured Forwarding Classes This allows the administrator to divide the IP Packets into one of 12 different Classes In the event that the network becomes congested the packets with the highest Drop rate will be dropped EC RFC 3246 Expedited Forwarding has the characteristics of low delay low loss and low jitter making it suitable for Voice Video and other real time services 26 XBLUE Networks System Specifications TABLE 2 9 Internet Protocol Protocol Documentation Description IP Address RFC 950 Defines the standards used to divide Class A B and C using Subnets ARP RFC 826 3315 Address Resolution Protocol allows devices to find a host device using the network layer MAC Address RARP RFC 903 Reverse Address Resolution Protocol allows devices to find a host device using the network layer MAC Address CHAP RFC 1994 Challenge Handshake Authentication Protocol Negotiating protocol used with PPPoE Also see MSCHAP and PAP MSCHAP RFC 2433 2759 Microsoft s version of CHAP that allows mutual authentication between peers by piggybacking challenge and response packets on a successful packet PAP RFC 1334 Simple method for the peer to establish its
84. Intranet IP address are easy to establish and program However Internet static IP addresses are usually purchased at a premium but they are required when several endpoints are pointed to the same location such as a voice server Dynamic A dynamic IP Address is used by any device that does not establish infrastructure such as a client endpoint A client endpoint laptop for example moves freely so it is assigned a temporary IP Address from a device such as a server or router These addresses are leased to the device for a period of time and are sub ject to change ISP Internet Service Provider An Internet Service Provider ISP is generally either a telephone or cable com pany which provides a high speed connection to the World Wide Web www IETF Internet Engineering Task Force The task force wrote the specification SIP Jitter defines the lack of synchronization caused by mechanical or electrical changes The most common cause for jitter is lack of bandwidth LAN Local Area Network A LAN allows network devices to share and access files through a series of wires known as a Network Generally a LAN uses one DHCP Server it is small in size geographically like a home or office and it does not require any external IPS to transmission data between endpoints Latency is an important indicator of the dynamic performance of a Virtual Acoustic Environment VAE In a VAE the end to end latency refers to
85. MUA A eee 38 LIE GlOUD A A A A os ee ee 39 LIVE Gall RACE E AEO E 39 Meet ME Paige sst iron A a E a aa A A AA A AAA A venea tarde 39 Message Waiting Indication MWI iiinnninnonicnninicicii LED LAAALLLLLLLLLLELELEAAEEDELEOLEAEDEE AEE EAS EASA EE LEAMA EAEE 39 MUSIC ON AM A a mena 39 Mutual Mailboxes Group MallbOX reititin adea a DEE EOD aad ea aa ei daea yaaa eda EAE E ALLEGE 39 NIVIOQUON A PEE RE A E E T A ete saat he 39 NIQNESCIVICO tet deliv Ne a hes eae ay 40 N mbermg PLAIN sees arts fone tan Masts sta A A fod Si va ps Paks vind bats asa had dag od base Pa ES be fo Saas as evant see es 40 Off HOOK Preference cit A Adi 40 QUESTA CAN SAA A A AA da Did 40 ONC TOUCH ROCOIG iaar a ii EAE AR A AT AA 40 PIM A A T A A A Beata A A AA AAA 40 PAUSE NS TUN AAA A AA SAA A SAA aes 41 Phantom Malo Ae oc 41 POONDEDOOK divicastiicatd nda dase Lia secon sults v AEA E da abs da EE AO AAA A E ht vg Tada oe van ea hea dal 41 Power Failure TIAS Fosa iii A A A e a aida 41 Programmable Buttons o os ieee EA A sey 41 ROC EA AE EEES RE EEES TR AA E O NO 41 Registration SV a AAA aba 42 REMOTE MANIJENEN baii A A a A ER dein ten 42 Sevice MOE A A ad AAA 42 A A O RN 42 AS NS A E E O 42 Speed Dia A AA A A eee ey 42 Station LOCK ARA aan a RN NN 42 Station Message Detailed Recording SMDR oiiiiiininnnnoiiconicncirici rr 43 System Speed Dl AAA SAA AAA ARS A A Rey 43 System Tim and Dateer enaa Abie oh eg ee gk ei oleh O 43 TINE IN Date in DIS iss oeaiei tos A
86. O Edit Up Down 5 lo 1 l lo Group 1 A Edit Up Down 98 XBLUE Networks Programming Wizard Group 1 X PSTN Line2 PSTN Line 3 IP Line 1 IP Line 2 IP Line 3 IP Line 4 IP Line 5 IP Line 6 IP Line 7 IP Line 8 IGW Group Group 1 Group 2 Group 3 Group 4 Calls can automatically be routed to a specific telephone PSTN or Group of lines a specific SIP IP Trunk or group of SIP IP Trunks or to another H 58 Using the routing table eliminates the need for users to remember what can be complex dialing plans e The From entry works in conjunction with the To entry and where the digit evaluation begins This entry can contain up to ten digits When a dialed number falls within the From and the To entries the call will be routed through the programmed destination NY The To entry must be a greater number than the From entry or e the rule will be invalid e The To entry works in conjunction with the From entry and where the digit evaluation ends This entry can contain up to ten digits When a dialed number falls within the From and the To entries the call will be routed through the programmed destination e The Min entry works in conjunction with the Max entry and determines the minimum number of digits required to be considered for evaluation e The Max entry works in conjunction with the Min entry and determine
87. PSTNLine2 Group1 Disable v 0 O Trunk Group Answering Position z Call Routin PSTN Line3 Group1 Disable ov E Call Restricti nS PSTN Line4 Group1 Disable v 0 System PSTNLine5 Group1 Disable 0 Voicemail in sng ha PSTNLine6 Group1 y Disable v 0 Registered Phone Management IP Line 1 Group2 Disable ov 3 Diagnostics a ogout IP Line 2 Group2 y Disable v 0 IP Line 3 Group2 y Disable v ov IP Line 4 Group2 Disable 0 x IP Line 5 Group2 Disable v ov IP Line 6 Group2 y Disable y 0 ox IP Line 7 Group2 y Disable v ASA IP Line 8 Group2 Disable v 0 x Trunk Group Priority Trunk group Priority allows you to define the four trunk groups call priority Group 1 Access Priority IP First Y Search Order Increasing v Group 2 Access Priority IP First Y Search Order Increasing v Group 3 Access Priority IP First Y Search Order Increasing v Group 4 Access Priority IP First Y Search Order Increasing XBLUE Networks 177 sdno15 JUNAL Voice e Group Assign Each trunk is a member of one of the four 4 trunk groups which are grouped in terms of dialing or calling privilege such as Local and long distance lines Group 1 v e Enable Label Each trunk can be assigned a Label Name which is either displayed Enabled or not displayed disabled At default all Label Name is disabled Disable Disable e Label Name Each trunk within the group can be labeled if enable
88. SB Connect a printer to be shared by devices on the LAN 1 Wireless LAN LAN 802 11b 802 11g and 802 11n 1 LAN RJ 45 10 100 Local Area Network 1 WAN RJ 45 100 1000 Wide Area Network for remote workers or offices 8 SIP Trunks Interface with up to 8 SIP Trunks 4 AA amp VM Interfaces with Auto Attendant and Voice Mail allowing it to process up to 4 simultaneous calls which is shared with all telephone lines and endpoints 24 LAN WAN RJ 45 Telephone Endpoints Non Blocking 10 WAN RJ 45 Office to Office Voice Network Campus Environment 14 Concurrent Calls Telephone Lines and SIP Trunks 40 Call Routing Tables 25 Telephone Endpoint voice mailboxes with Personal OutGoing Message OGM 40 Virtual Voice mailboxes with personal OutGoing Message OGM 10 Single Digit Dialing Menus with Menu Tree Routing 10 Day time OutGoing Message OGM 10 Lunch Noon OutGoing Message OGM 10 Night time OutGoing Message OGM 10 Holiday OutGoing Message OGM 10 Temporary Outing Message OGM TABLE 2 8 Vol P Signalling Protocols Signaling Documented Protocol Description G 168 ITU T G 168 Echo Canceller was designed and used to address and standardize the performance of echo cancellers in the PSTN G 711 ITU T G 711 Highest Bandwidth Lowest Compression best voice quality A voice encoder that compresses 64K bit stream to an 8K per second sampling rate with a typical algorithmic delay of 0 125ms G 711 is used
89. Select Others to enter other dial codes such as a UCD group Page group etc 170 XBLUE Networks Voice Trunk e Device Info e Advanced Setup e Wireless e Voice e Phone e Trunk e P Trunk e Trunk Group e Answering Position e Call Routing e Call Restriction e Emergency Numbers e System e Voicemail e Registered Phone e STUN e Management e Diagnostics e Logout A trunk also known as a Telephone or Central Office CO Line provides access to the Public Switch Telephone Network PSTN The H 58 offers two different types of Trunks POTS and SIP There are six 6 POTS Plain Old Telephone Service Trunks which are analog lines that are usually connected to a traditional telephone line provider such as a home telephone line There are also eight 8 SIP Trunks which are telephone lines that are routed over the IP backbone allowing remote access to the providers Land Telephone Central Office Lines Using SIP trunks will require more bandwidth but may provide features that standard analog lines cannot provide such as Direct Inward Dial DID XBLUE Networks 171 Trunk UNI Voice What does that say Plain Old Telephone Lines are Analog Telephone Trunks POTS Each of these telephone Lines or trunk connects directly from the telephone line provider to the iol o 4 50 system Telephone Line provider Unlike analog trunks SIP trunks do not physically connect
90. Service Agent UCD Logon Logoff Agents extensions may dial a code which temporarily takes them out of all UCD groups Once the agent logs off they will not receive any additional incoming UCD calls This can be very helpful when an agent is out of the office or out to lunch When the agent returns they dial a code to log into all UCD groups Once logged in they start receiving UCD calls Alarm Each 2020 connected to the H 58 VolP Telephone System can set up to three telephone alarms which can be programmed to play once or set to always The user can select between 11 0 10 different ring tones After the alarm is reached it can repeat up to 10 times at an interval of once every 1 to 5 minutes Alternate Attendant A second extension may be programmed as the Alternate Attendant The alternate answering position serves as a back up position to the primary attendant Telephone line ringing will forward to the alternate answering position after the preprogrammed ring alternate position time Announcement Only Mailbox Any physical or virtual voice mailbox can be programmed to be an announcement only mailbox An announcement only mailbox may be used to make common announcements such as business hours directions mass schedules for Church etc These mailboxes can be accessed from the Automated Attendant or the Attendant can transfer a call directly to the announcement After the announcement plays the call is disconnected XBLUE N
91. The H 58 should be installed in a well lit location with proper ventilation having an optimum temperature range from 40 to 95 F and a relative humidity range of 20 to 80 percent 3 The H 5 should not be installed where it will be exposed to direct sunlight or heat 4 Do not install the H 5 close to or in a strong magnetic field such as those generated by heavy motors televisions copy machines or some kitchen appliances Ideally the H 58 should be installed in an electrically noise free environment to avoid interference 5 Be careful when connecting any type of antenna or power through a cable that will be connected directly or indirectly to the H 58 Note The manufacturer Warranty does not cover damage caused by abuse electrical or telephone line power surges or lightning damage XBLUE Networks 75 ulbaq 0 SISYM Installation Where to begin The 5 can be mounted in one of three different ways virticall horizontally or wall mounted See Wall Mount Template For best results for wall mounting in structions Vertically Horizontally If using PSTN telephone lines the H 5 should be installed near where they enter the building which is called the RJ 21X The H 58 should be installed in a server room or anywhere that is a computer might be placed It should be placed on a clean hard service or mounted on a wall The K 5 should be connected to all devices using Category 5 Category 5
92. UE Networks Voice Distribution Lists Each extension has the abilty to create three private distribution list each with up to 10 members This will allow the extension user to send a single voicemail message to multiple extension users at one time Distribution Lists blue X 50 Configuration a Device Info J Advanced Setup J Wireless Voice Distribution List 1 Distribution List 2 Distribution List 3 Phone J Trunk El System Voicemail General Phone Extension Virtual Extension Update MOH File Holiday Distribution Lists Ext 125 This page allows you to configuration voice messages distribution destination c 2 a C 3 0 al e a Advanced STUN Registered Phone J Management J Diagnostics Logout e Enter the desired extension number into one or more distribution lists XBLUE Networks 209 Voice Virtual Extension The 5 system can have up to 50 virtual or phantom extensions which are users that do not have a physical telephone but want to have a mailbox on the system Once a virtual number is assigned it can be used as an answer position DID Routing position and the callers will be sent directly to the mailbox In addition each virtual number can be programmed to receive an e mail each time a new message is received Edit ue X 50 Configuration Virtual Extension Virtual Extensio
93. UE Networks 87 WAN Port Settings sumas YOd NVM Programming Wizard Configure IP Address and Subnet Mask for LAN Interface e e LAN IP Address at default the LAN IP Address is set to 192 168 10 1 but can be customized to accommodate any valid IP Address In addition the LAN IP Address is considered the default gateway for any of the SIP telephone endpoints connected within the LAN When establishing any network numbering plan do not use the IP address x x x 254 becasue this address is reservered for the system s DSP and will cause erratic operation Subnet Mask when using the Static IP Address setting the Subnet Mask will have to be Manually entered If there is a single Subnet the entry will be 255 255 255 0 Universal Plug and Play UPnP When enabled the H 58 will recognize any device that is connected to the LAN port and begins broadcast UPnP protocol Dynamic Host Configuration Protocol DHCP Server When enabled the 5 can be used to automatically assign client devices an IP Address In addition the administrator can grant a specific range of valid IP Addresses At default the DHCP is enabled and will allow from 192 168 10 2 to 192 168 10 25 but can be expaned to 192 168 10 253 When disabled every device connected to the network will have to be manually configured with an IP Address which is good for security but creates a lot of extra work for the administrator When establishing any network numberi
94. Wireless e Basic e Security e MAC Filter e Wireless Bridge e Advanced e Station I nfo Station info is a reference only window that shows the authenticated wireless stations and their status Use this window to ensure that unauthorized wireless devices are not connected to the wireless network Device Info 2 Advanced Setup El Wireless Basic Primary Additional 4J Secu MAC Filter Wireless Bridge Advanced Station Info Power Saving a Voice J Management E Diagnostics E Logout X 50 Configuration Wireless Authenticated Stations This page shows authenticated wireless stations and their status MAC Associated Authorized SSID Interface If Unauthorized wireless devices are seen when reviewing this page it is a good idea to change the security and reboot the H 3 VoIP Telephone System which will remove the unauthorized devices XBLUE Networks 161 2 Cc 2 ew a 0 y lt Wireless Programming Power Saving Wireless Power Saving gives the administrator the ability to turn off the WLAN interface at a specific the preprogrammed time The time must be entered in 24 hour format where 07 00 is used for 7 00 am and 17 30 is used for 5 30 pm blue J Device Info I Advanced Setup J Wireless dl Basic Primary Additional Securi MAC Filter Wireless Bridge Advanced Station Info Power Saving dl Vo
95. ail and Auto Attendant come standard with the H 58 VoIP Telephone System When the 2028 telephone is connected to an H 58 VoIP Telephone System it can access voicemail by pressing the message button which the button with an envelope When a new message arrives the light above the display will begin flashing and the display will show an envelope with the new message count A 05717709 14 53 fo _ 1 103 XBLUE Networks 237 XOQ eIy 22104 ANOKA dn Bulnes Voicemail Setting up your Voice Mailbox It is a good idea to customize your voice mailbox when you being working with your new telephone system To do this you will press your message button and you will be prompted to enter your password The default password is four zeros 0000 The voicemail system will prompt you but you may dial the digit you wish when it answers Use the following steps to personalize your greeting and name e Dial 3 e Press 2 to record a new greeting e Record your personalize greeting and then press the key A common greeting will be Hi this is Jonathan am either on my phone or away from my desk Please leave a detailed message and will return your call as soon as can e The message is automatically saved e Press to go back one level e Press 5 to record your name Say only your first and last name and then press the key e Simply hang up the phone and your voicemail is setup and active It is
96. all while they are on hold The system receives a timed disconnect signal which matches the preprogrammed Call Abandon Time from the telephone line provider and forces the telephone line on hook XBLUE Networks 33 Automatic Line Select Hot Line puemo4 IED Feature Description Call Forward At default all extensions are forwarded to voicemail However they can also use several other types of call forwarding Busy Direct Do Not Disturb Follow me Call forking and Remote External These can be programmed using the web interface or by dialing the call forward code Busy Call Forward Busy Call Forward forwards all incoming calls to the forwarded destination only when the extension is busy Extensions that are busy forwarded will not ring when a second call is presented to them However an alert tone is heard indicating that a new call is being routed to the forwarded destination Direct Always Call Forward Direct Call Forward forwards all incoming calls to the forwarded destination as soon as it is presented to the extension An alert tone is heard indicating that a new call is being routed to the forwarded destination Do not Disturb Call Forward DND call forward forwards all incoming calls to the forwarded destination only when the extension is in DND If the extension is put into DND and it is not DND forwarding callers will get a busy signal Follow me Forward The Follow Me Forward feature allows internal
97. also a good idea to change the mailbox password At default the password is four zeros 0000 and can be changed to any 4 digit sequence from 0000 9999 e After recording your personal greeting and Name e Press 4 to change the mailbox password e Enter the new four digit password e Press 1 to confirm the new telephone number Using your Voice Mailbox Press the message button and enter the default or new password e Press 1 To listen to new voicemail messages e Press 1 To listen to new messages e Press 1 To Save new messages e Press 4 To Delete the playing message e Press 2 To Skip to the next message e Press 3 To delete the playing message Press 4 To forward the message another mailbox e Press 5 To listen to the previous Message e Press To go to the previous message e Press 2 Delete all Voice Mail Messages New and Saved e Press 3 Record your personal greeting e Press 4 Change your mailbox password e Press 5 Record your mailbox name e Press 6 Send a voicemail message to another extension 238 XBLUE Networks Voicemail Remote Message Pickup Messages new and saved may be picked up from a remote location Call into the system and when the Auto Attendant answers e Press e Dial the mailbox number e Enter your password XBLUE Networks 239 Remote Message Pickup Voicemail H 58 Voicemail User Flow Chart In office Message Pickup Mailbox Main Men
98. aluated e Source Subnet Mask the originating Subnet Mask of the packet to be evaluated e Source Port the originating port of the packet to be evaluated e Destination IP Address the destination IP Address of the packet to be evaluated e Destination Subnet Mask the destination Subnet Mask of the Packet to be evaluated e Destination Port the destination port of the packet to be evaluated Each of these parameters are check if one of the parameters does not match the packet is released otherwise the next parameter will be checked The action will only take place if all of the parameters are found to be true XBLUE Networks 125 Advanced Programming Incoming Filtering Select Incoming IP Filtering Setup and then select Add to add IP Address or Remove to remove IP Addresses from the current list sblue X 50 Configuration networks J Device Info Incoming IP Filtering Setup I Advanced Setup o A t WAN When the firewall is enabled on a WAN or LAN interface all incoming IP traffic is BLOCKED However some IP LAN traffic can be ACCEPTED by setting up filters 22 NAT Security a IP Benn CIO Filter Name Interfaces Protocol Source Address Mask Source Port Dest Address Mask Dest Port Remove Incoming Parental Control Quality of Service Routing Dynamic DNS Upnp File Server Print Server J Wireless dl Voice J Management E Diagnostics Logout
99. ame X Old Password New Password Confirm Password Apply Save User Name Password Interface Access admin2583 000000 LAN WAN Full Admin Programming user user WAN Only Limited System Admin support support WAN Only Full Technical Support XBLUE Networks 231 Passwords Management PTC Configuration Sblue X 50 Configuration I Device Info I Advanced Setu J Wireless ea Voice I Management El Settings System Log TR 069 Client Time Settings Access Control Web Port Password PTC Update Software _ Reboot Ll Diagnostics Logout PTC Configure You can configure PTC in this page to support device firmware and configuration file phone firmware updating PTC Enable a 9 gt 2 E 232 XBLUE Networks Management Update Software Select update software to update the software on the H 58 VoIP Telephone System Note For best results the upgrade file must be stored on a local PC Hard drive The upgrade procedure should only be done through the LAN port Do no attempt this through the WAN port sblue X 50 Configuration Device Info Management Update Software Advanced Setup i E aes amp Wireless Step 1 Obtain an updated software image m your system provider a Voice Step 2 Click the Browse button to choose the software file Management J Settings System Log TR 069 Client NOTE The up
100. ameter e Hide Access Point Check this parameter to hide the H 58 wireless signal This stops the SSID from being broadcast making it harder for unauthorized endpoints to access the Wireless Access Point WAP When SSID is disabled the uer must enter the specific IP Address of the 50 to connected wirelessly e SSID Service Set Dentifier This is the name that will be broadcast to make it easier for authorized endpoints to connect to the 50 wirelessly e BSSID Basic Service Set Dentifier uniquely identifies each Basic Service Set BSS which is the building block for all 802 11 x devices The BSSID is a locally administered MAC Address of the Wireless Access Point WAP e The Country parameter determines the frequencies and restricts based on country requirements XBLUE Networks 89 WAN Port Settings sBuIMas HOd NYM Programming Wizard Internet Time X 50 Wizard Setup WAN Settings LAN Settings Wireless Basic Numbering Plan IP Trunk Trunk DID Call Routing Table Time Settings Configure the NTP time server so the unit will have correct system time V Automatically synchronize with Internet time servers First NTP time server time nist gov y Second NTP time server ntp1 tummy com v Third NTP time server None X Fourth NTP time server None X Fifth NTP time server None y Time zone offset GMT 06 00 Central Time ye Manual Date and Time Settings Back l Next Cancel T
101. an dial star to pick up a telephone line that is ringing at a different extension If multiple telephone lines are ringing the oldest ringing line will be accessed Call Restriction When making a telephone line call all digits dialed will be compared to the telephone s Class of Service and restriction table The Call Restriction table allows the administrator to enter a range of digits From To Trunk Access Class of Service COS The H 5 VoIP Telephone System has eight classes of service zero 0 which has no restrictions and seven which is the most restrictive The Call Restriction Table is made up of two tables an allow table and a deny table Each entry into either table is associated with a Class of Server The combination of these entries make up the allow or deny table There are 40 call restriction tables and they work in the following way 1 If there are no entries in either the allow or deny tables all calls are allowed If there are entries in either table the calls are evaluated in the following order 2 Deny Table If the dialed digits match an entry in the deny table the call is denied If the dialed digits do not match an entry in the deny table the call is sent to the allow table 3 Allow Table If the digits match an entry in the allow table the call is allowed If the digits do not match an entry in the allow table the call is denied Call Routing When making a call all digits dialed will be compared to the
102. ant or guarentee written or implied that the wireless will work in every location It is the responsibility of the owner to enable security to stop unwanted access to the network FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the instruction manual may cause interference to radio and television reception This equipment has been tested and found to comply with the limits for a Class B computing device in Subject J of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated However there is not guarantee or warranty written or implied that interference will not occur in a particular installation If this equipment causes or receives interference or fails to operate correctly due to radio frequency interference RFI or electromagnetic interference EMI it will be fixed at the owners expense FCC Information Provide the following information to the Telephone Company prior to connection the system to the network TABLE 1 1 FCC Information Table Item Specification FCC Registration D6XI G6600 Ringer Equivalence 0 5B Networks Address Signalling E Service Order Code 9 0Y Facility Interface Code 02LS2 Required Network Interface RJ11 RJ14 RJ 45 CE Declaration of Conformity This equipment complies with the requirements relating to e
103. ar wireless gateway or router This name is broadcast and easily found by another wireless devices For security it is a good idea to change the default SSID name It is a good idea to use a name that makes sense to the administrator but not so specific as to give away where the device is located e Do s and Don t s when naming SSID e Do not use the company name address phone number e Do not use a personal name e Do not use a birth date or other personal information e Do not use an antagonistic name such as BigDog or NetworkGenius e Do not make the name tantalizing such as SEXY BOX or SECRET e Do select a name that contains both letters and numbers e Do select a name that is easy to recognize but not memorize e Do consider changing the SSID every few months e Hidden Hide Access Point It is possible to enable the wireless but not broadcast the name SSID Select the Checkbox to enable Hide Access Point i e make it invisible or undetectable 148 XBLUE Networks Wireless Programming Isolation Clients Prevents wireless clients from seeing one another even though they are on the same network Select the Checkbox to enable clients isolation thus isolating the clients from each other Disable WMM Advertise Wi Fi Multimedia is used as Quality of Service controlling the throughput of audio vidio and voice applications At default this is disabled Enable Wireless Multicast Forwarding
104. ask Dest Port Remove Outgoing incoming lt Parental Control J Quality of Service Routing Dynamic DNS Upnp File Server Print Server J Wireless I Voice 1 Management I Diagnostics Logout z 124 XBLUE Networks Advanced Programming X 50 Configuration J Device Info Add IP Filter Outgoing 4 Advanced Setup PENI on WAN The screen allows you to create a filter rule to identify outgoing IP traffic by specifying a new filter name and at LAN least one condition below All of the specified conditions in this filter rule must be satisfied for the rule to take N effect Click Apply Save to save and activate the filter NAT Securi 4 ip Filter Name Outgoing neem Protocot Ce Parental Control r Quality of Service Source IP address Routing Source subnet mask Dynamic DNS n a Source Port port or portport File Server Destination IP address rea Frnt Server Destination Subnet Mask lt j Wireless Be a Voice Destination Port port or port port J Management Diagnostics I Logout The outgoing IP Filter is a set of parameters used to create a rule which will block specific IP Addresses All of the parameters must be true or the packet will continue unchanged e Filter Name Each outgoing filter should have a unique name e Source Protocol TCP UDP TCP UDP or ICMP e Source IP Address the originating IP Address of packet to be ev
105. ced WAN NVM pesuenpy Advanced Programming e Subnet Mask when using the Static IP Address setting the Subnet Mask will have to be manually entered If there is a single Subnet the entry will be 255 255 255 0 For more information about Subnet Masks refer to Subnet Maks on page 249 e Gateway The default gateway refers to the Gateway device that connects the Intranet to the Internet Basically it is the window to the Internet e Static DNS 1 amp 2 The Static DNS address maybe required by the Internet Service Provider ISP If not the default gateway address can be used WAN Services e Enable Firewall Although nothing is 100 safe against malicious network attacks keeping the firewall enabled will minimize the effectiveness of these attacks 112 XBLUE Networks Advanced Programming Point to Point Protocol over Ethernet PPPOE Device Info 3 Advanced Setup WAN X 50 Configuration IP Settings PPP usually requires that you have a user name and password to establish the connection In the boxes below enter the user name and password that your ISP has provided to you These settings as following will take effect after the unit reboot Network Type Static Parental Control IP address 192 168 1 244 Subnet mask 255 255 255 0 Quality of Service Primary DNS 68 94 156 1 Secondary DNS 68 94 157 1 Routing Gateway 192 168 1 254 Enable Firewall DISABLE Dynamic DNS Upnp PPP
106. d when accessed e Ring Type Each group can select one of 10 different ring types o 4 A Trunk Group Priority This features allows the administrator to select the order that trunks will be access when making an outbound call e Access Priority Select which type of trunk to be access first when making a call IP Trunk first or PSTN first e Search Order Select which order highest to lowest decreasing or lowest to highest Increasing the trunks will be accessed 178 XBLUE Networks Voice Answer Position Answer position also know as ring assignment is where each trunk PSTN and SIP are programmed to ring during the Day and Night The answer position can be set to an Extension Auto Attendant Operator or UCD Group At default all trunks are set to ring UCD group 430 see Numbering Plan page 187 during the day which rings all authenticated extensions and Auto Attendant at night X 50 Configuration Device Info Answering Position Advanced Setup 2 Wireless Answering Position allows you to configure an answering position for each Trunk line s incoming call including a Voics PSTN trunk and IP Trunk You can choose Auto Attendant Operator UCD group or manually configure the target phone number on Day Night basis Line Selection PSTNLine1 roup Day Answer Mode UCD Group Night Answer Mode Auto Attendant Answering Position Call Routing Day Number Night Number Call Restrict
107. d Intranet using a TCP IP backbone and does not require or rely on the Internet Therefore it is possible to use the H 58 as a standalone telephone system without connecting it to the Internet 16 XBLUE Networks Introduction WAN The WAN port is used when connecting a Gateway to the Internet Service Provider s ISP DSL Cable modem Once connected the Gateway allows remote devices to communicate with local devices connected to the LAN Connecting the H 5 VoIP Telephone System to the ISP using a DHCP address allows SIP Trunks to authentication and other features such as email delivery of voicemail messages This does not require a Fixed or Static Class A or B IP Address just access to the Internet E mail Delivery When using SIP Trunks or e mail delivery of a voice mail messages and not using remote worker or creating a voice network the WAN port of the H 5 VoIP Telephone System is connected to a LAN port on the existing LAN It can use a DHCP address or given an internal static IP Address Crossover Cable Telephone Lines What does that say The WAN port can be programmed so that it connects to the Local Area Network LAN allowing it to function as both a WAN and LAN port This allows the administrator to use Network Address Translation NAT to redirect outside Class A or B IP Addresses to an internal locations XBLUE Networks 17 LAN vs WAN NVM SA NVI Introduction Re
108. d Key RFC 4785 can be convenient when managing a closed network for easier authentication WPA2 The second version of WPA which is more secure but does not always work with older wireless installations AES Advanced Encryption Standard Block Cipher encryption which was adopted by the US Government and now used world wide for security RADIUS RFC 2865 Remote Authentication Dial in User Service is a client server pro tocol using centralized authentication which requires a network server for all endpoints that con nect to the network This is done in the application layer using UDP packets RADI US Port The Well Known Ports for sending UDP packets are 1812 and 1645 depending on the network installation and the server 250 XBLUE Networks Glossary of Terms Well Known Ports Personal Computers have approximately 64 000 virtual Ports each can be used for specific tasks For example Port 80 is used to access the Internet Port 25 is used for SMTP etc There are a group of these ports that are called Commonly Open or Well Known Ports and generally are between 0 and 1023 In table 9 2 there is a list of Well Known Ports and some Not so Well Known Ports TABLE 13 2 Well Known Ports Port Number Description 21 FTP 23 Telnet 25 SMTP 53 Domain Name Server DNS 80 HTTP Comm
109. date process takes about 5 minutes to complete and the unit will reboot Time Settings Access Control Software File Web Port E Update Software Update Software Step 3 Click the Update Software button to update the software _ Reboot amp Diagnostics Logout XBLUE Networks 233 g B y 8 gt Management Reboot Use the Reboot page to reboot the gateway Once the gateway begins it will take about 2 minutes to complete the reboot process If the software was upgraded the reboot may take longer Ssblue X 50 Configuration networks J Device Info Management Reboot Advanced Setup gt z 5 Wireless Click the button below to reboot the device This process takes about 2 minutes dl Voice lt I Management Reboot Settings ebe System Log TR 069 Client Time Settings Access Control Web Port Password PTC Update Software e Reboot SES Logout o S gt 234 XBLUE Networks 11 Diagnostics System Diagnostics The Diagnostics page gives a snapshot of what is going on in the system which is divided into four sections Test your network Connection Test the status of the PSTN Line Test the status of IP Trunk Line Test the status of Auto Attendant AA Line and Test the status of the FXS e Device Info e Advanced Setup e Wireless e Mobile Network e Voice e Diagnostics e Logout XBLUE Networks
110. der 17 83 85 86 113 245 Internet Time 82 90 Intranet 16 244 IP Address 82 83 104 108 109 114 245 249 DHCP 19 77 Fixed 17 18 Static 17 19 77 85 IP Backbone 171 IP Packet Routing 137 IP Packets 123 135 Analyzed 135 Prioritized 135 IP PBX Configuration 24 IP Settings 85 IP Trunk Number 188 IP Trunks 82 ISP 79 83 85 86 87 111 113 115 245 J Jitter 134 245 248 XBLUE Networks 255 Keep Alive 249 Label Name 178 LAN 13 77 79 82 87 104 105 115 245 LAN IP Address 88 115 LAN Port Settings 87 LAN Settings 82 LAN br0 137 LAN bro0 141 Land Telephone 171 Latency 245 248 LCD interactive 52 LDAP 245 Leased Expires In 109 Leased Time 88 115 LED Function 21 Lightweight Directory Access Protocol 245 Line Select 179 Linear Group 190 Link to Phone 215 Local Area Network 16 24 87 114 245 Logout 102 M MAC 245 Brower s MAC Address 129 MAC Address 82 89 108 109 129 147 149 154 245 MAC Address Locating 155 MAC Filtering 154 MAC Address 154 157 HW Address 108 Mailbox Password 238 Management 102 217 Manual Date and Time Settings 90 Max Recording Time 206 MAX Try Time 203 Maximum Configuration 20 Media Access Control 147 149 154 Meet Me Page 52 Menu Single Digit Dialing 20 Menu Tree Routing 25 Menu Trees 204 Message Button 238 Microsoft Version Challenge Handshake Authentication Proto col 248 Minimal Expire 168 MSCHAPS 248 Multi Line Appearance 52
111. dge A wireless access point allows other devices to access the wireless network Whereas a Wireless Bridge wirelessly bridges two sections of a network and also allows wired access to both sides of the connection What does that say a A wireless bridge allows a network to be extended wirelessly and converts the wireless signal to a wired one In the example below Lets say there is a wired network in the office area and another one in the warehouse area but there is no cable connecting them together A wireless bridge as seen below can connect the two devices creating one network that is bridged together 156 XBLUE Networks Wireless Programming Select between Wireless Access Point and Wireless Bridge and then select Enable and enter the SSID and MAC Address or Enable Scan and have the H 58 locate the Wireless Device Fs lue 3 Device Info Advanced Setup J Wireless Basic Primary Additional Security MAC Filter Wireless Bridge Advanced Station Info fae Power Saving Voice J Management Diagnostics w Logout X 50 Configuration Wireless Bridge This page allows you to configure wireless bridge features of the wireless LAN interface You can select Wireless Bridge also known as Wireless Distribution System to disable access point functionality Selecting Acess Point enables access point functionality Wireless bridge functionality will still
112. direct sunlight or expose it to excessive heat or fire Do not install any equipment where it can get wet by rain or other moisture or water Do not install any equipment in an area where it can be subjected to high or low impact When cleaning the equipment system and phone use a fine damp cloth Never use solvents such as trichloroethylene or acetone which will perminately damage finish of any plastic surfaces Never use a spray cleaner as it may infiltrate the equipment and cause serious damage 7 The equipment is designed to work in temperatures ranging from 32 to 100 degrees with a relitive humidity of less than 80 percent 8 Do not install any equipment within 10 feet from a device that emits radio frequency equipment such as TV s radios or other audio or video equipment Other equipment to avoid is microwaves or high pulse lighting such as photography equipment or other equipment that that may radiate electromagnetic fields 9 Do not connect the LAN or WAN port to anything other than a ethernet network Voltage from a telephone line may cause serious damage which is not covered by the warranty 10 Be sure that there is no power intruptions when performing a system upgrade If the power fails during an upgrade the system may need to be returned to have the software reloaded at the owners expense 11 Do not work on or install the system during a lightning storm If possible it is a good idea to unplug all connections to the sy
113. e Phone 2 Trunk System Voicemail General Phone Extension Virtual Extension Update MOH File Holiday Advanced STUN Registered Phone J Management Diagnostics J Logout 4 Z 214 XBLUE Networks Voice Registered Phones Select registered phones to see which phones are currently connected to the system amp Diagnostics e 102 X2020 V0 9 3 2 192 168 10 16 LAN X 50 Configuration Device info Registered Phone Te pta Setu This page lists the information of registered phones and provides the link to access the phone s web page Voice Note The Link to Phone may not work correctly with following cases 1 The registered phone is a remote phone and is behind NAT o e is behi E 2 Voicemail 2 The X 50 is behind NAT a STUN g Registered Phone Phone Model Version IP Address From Execution o Management AS a 101 X2020 V0 9 3 2 192 168 10 15 LAN ink to Phone D a 103 X2020 V0 9 3 2 192 168 10 17 LAN Link to Phone LAN Link 104 X2020 V0 9 3 2 192 168 10 14 105 X2020 V0 9 3 2 192 168 4 103 WAN 106 X2020 V0 9 3 2 192 168 0 7 WAN 107 IP2061 V0 9 3 2 192 168 1103 WAN e Click on Link to Phone to make any adjustments to an individual telephone Note The Link to Phone feature was designed for connection within the same subnet and may not work when connecting throug
114. e D Dynamic Redirect M Modified Redirect e Interface Type of connection LAN or WAN XBLUE Networks 107 Advanced Programming The Address Resolution Protocol ARP table is where the 5 catalogs the IP address of a device with its physical Hardware MAC address In addition this page shows which device LAN or WAN is using the specific P Address X 50 Configuration 21 Device Info Device Info ARP Summary a Statistics iP address Flags HW Address Device 192 163 10 2 Complete 00 19 15 A2 70 57 LAN 192 168 1 254 Complete 00 24 37 1B B8 A0 WAN HC 192 168 10 3 Complete 00 19 15 A2 6F 49 LAN l Advanced Setup J Wireless J Voice UONEWUOLU 3IMNSG Management Diagnostics amp Logout wd e P Address Shows the IP Address of the device connected to the H 5 system e Flags Identifies when the device is connecting and once it is connected e HW Address Shows the MAC Address of the device connecting to the 50 system e Device Shows if the device is connected using a LAN or a WAN port 108 XBLUE Networks Advanced Programming The Dynamic Host Configuration Protocol DHCP table shows how many devices are connected to the H 58 VolP Telephone System In addition it shows the MAC Address IP Address and the remaining length of the lease X 50 Configuration 4 Device Info Device Info DHCP Leases Summary Statistics H
115. e H 5 system y e g 3 y Telephone Lines 1 6 WPS Wireless Security Button XBLUE Networks 13 Introduction The 5 is extremely versatile in the way that it can be installed It will work as a standalone small business telephone system with no connection to an existing Network or Internet Onda Connected to the Internet for email delivery and SIP Trunks KBLUE voip Telephone Lines DSL Modem ml Crossover Cable Y 8 Port LAN Switch HOMO i gt O ZA 102 104 E 14 XBLUE Networks Introduction or with a static IP Address connect remote workers or create a voice campus network EA 1006 o d y Crossover Cable 1005 4 EE N Internet T 2001 2024 3001 3024 And it can be connected together with nine additional H 5 systems creating a ten location voice communications network also known as a Campus Environment each having up to 24 LAN or WAN SIP telephones endpoints lt N Internet T a Internet 4 L Internet Y Internet L Internet a J EnS With a little networking knowledge this system should be is easy to install and program XBLUE Networks 15 NVM SA NVI Introduction Product Configuration The 5 IP small business system is a fully functional Vol P Telephone System Auto Receptionist Attendant and Voice Mail as well as a full featured Internet
116. e a note of all MAC Addresses for all wireless devices as well as system or voice network numbing plan SIP trunk information and how dialed numbers will be routed 82 XBLUE Networks Programming Wizard WAN Port Settings The WAN Settings Tab is automatically selected and the default page in the Setup Wizard Unlike a LAN port the WAN port can be used to redirect class A or B IP Addresses from an external location such as the Internet to a specific internal Port This process is called Network Address Translation or NAT X 50 Wizard Setup LAN Settings Wireless Basic Internet Time Numbering Plan IP Trunk Trunk DID Call Routing Table IP Settings Enter information provided to you by your ISP to configure the WAN IP settings DHCP HostName XBN 50 Automatic Assigned DNS Static DNS Primary DNS server Secondary DNS server WAN Services Enable Firewall Next Cancel IP Settings Default e At default the WAN Port Settings are set to Automatic Configuration DHCP Dynamic Host Configuration Protocol DHCP allows the WAN port of the system to automatically receive an IP and Subnet Mask Addresses from the Internet Service Provider ISP e The system can use either dynamic automatically assigned or Static DNS settings Unless required by the ISP it is probably easier to leave this set to automatic WAN Services e Enable Firewall Although nothing is 100 safe against malicious network attacks keep
117. e or out to lunch When the agent returns they dial a code to log into all UCD groups Once logged in they start receiving UCD calls UCD Reroute All UCD groups have the ability to reroute unanswered calls to a Menu Voicemail Phone or Virtual Extension In addition a voice mailbox can be set to be an announcement only so that it plays a mes sage to the caller and then disconnects the call Virtual Extension Phantom The 5 VolP Telephone System has 40 special virtual mailbox or phantom extensions They are used for personnel that do not require a physical telephone but need to be visible within the system They can also be used as group mailboxes allowing multiple people to share the same mailbox Voice Mail The system has an integrated Auto Attendant and voice mail system with 32 hours of message storage Each authenticated extension plus any virtual extension has access to a password protected voice mailbox For extensions that should or would not use a voice mailbox it can be disabled In addition the administrator can program each voice mailbox to have e mail delivery of a voice mail message After a message is successfully sent the mailbox can be programmed to save the message as new save it as old or delete the message completely XBLUE Networks Feature Description Wizard Setup The 50 system at factory default starts with a step by step setup wizard From the wizard screen the administrator can load an ex
118. e two devices will become a network The Gateway s default IP Address is 192 168 10 1 80 XBLUE Networks 6 Programming Wizard Getting Started The H 58 is a fully functioning Voice over Internet Protocol VolP Gateway and router which is programmed using a standard Internet browser such as Microsoft s Internet Explorer Any computer with a Network Interface Card NIC connected to a TCP IP network can be used to program the H 50 VoIP Telephone System Setup Wizard Once the administrator logs in and authenticates the first time the programming wizard will walk the administrator through the programming process The next time the administrator logs into the H 58 after the programming wizard is completed the administrator will be sent to the main programming landing page which shows the current status of the H 5 VolP Telephone System There are two ways to begin programming the H 58 system manually or restore from a backup If restoring a backup Click the next button and then locate the backup file and click on the Update Settings button The update will take about 2 minutes The system will reboot after uploading the configuraiton file X 50 Wizard Setup Update the configurations using the saved setting file Manual setup X 50 Wizard Setup This page allows you to update the configurations using the saved setting fle Stop 1 Click the Browse bution to choose the saved setting fle Stop 2 Click the Upda
119. ed for QOS processing e Signaling DSCP Mark Using the drop down menu select how the protocol will be modified for processing e RTP DSCP Mark Using the drop down menu select what order the packets will be processed e CS Class Selector Prior to the use of Assured Forwarding Classes Class Selector was used Class Selector is not very flexible because it uses the Precedence field in the Type of Service to prioritize packets e Expedited Forwarding has the characteristics of low delay low loss and low jitter making it suitable for Voice Video and other real time services To avoid larger delays it is important not to use Expedited Forwarding for more than 1 3 of the network traffic 134 XBLUE Networks Advanced Programming Bandwidth Control Bandwidth Control is used to ensure that the highest priority IP packets are given priority over all other IP Packets At default the system automatically assigns voice packets the highest priority Select enable or disable of the Bandwidth Control and then select Save Sblue X 50 Configuration Bandwidth Control When Bandwidth Control is enabled IP packets forwarded from the LAN side to the WAN side are separated according to their traffic type By setting an upper limit for bandwidth and assigning bandwidth to voice packets those packets are given priority when forwarded There are three types of traffic RTP Signaling and Other lt is possible to ensure qua
120. elect One 2 Dynamic DNS Custom application Y Upnp File Server Print Server Save Apply g GEES gt 4 4 Voice Trigger Port Start Trigger Port End Trigger Protocol Open Port Start Open Port End Open Protocol Management TCP TCP v Diagnostics TCP a TCP Y mn TP TP TCP X TCP X TCP x TCP v TCP X TCP X TP Ao Y TCP TCP y TCP X Save Apply e Use Interface e Select an application The user may create their own or use one of the of the preprogrammed commonly used services e Custom application If used this required field allows the administrator to enter a name to be used for the custom application e Port Trigger Start Enter the start port number that will be passed through the firewall e Port Trigger End Enter the end port number no more than 40 ports greater than the start port that will be passed through the firewall e Trigger Protocol Select the protocol to be used TCP UDP or Both e Open Port Start Enter the internal start port that will be opened in the firewall e Open Port End Enter the internal end port that will be opened in the firewall e Open Protocol Select the protocol TCP UDP or Both that will be opened 120 XBLUE Networks Advanced Programming DeMilitarized Zone DMZ The DMZ is a special location within a network which was designed to add an extra layer of security Basically information from the WAN outside is sent to a server with a firewall which
121. en changed from factory default Operation From the extension dial 69 the extensions voicemail passowrd or the administrator password The following will be set back to factory default e Call Waiting e Paging Accept e All programmed buttons are returned to default e Phone Lock is disabled e All programmed call forwarding is removed e DND is disabled e The extension Agent is logged into all programmed groups e Auto Answer is disabled e All programmed Distribution List are deleted Notes 1 This is good when troubleshooting extension anomalies XBLUE Networks 63 Do Not Disturb DND Sumuue1Bo1g uopng e1q xa 4 1njeay Telephone Feature Description Table Feature Flexible Button Programming Description The four buttons on the 2028 and any of the buttons on the Sidecar DSS Console can be reprogrammed to accommodate a telephone PSTN or SIP Trunk Line a feature or another extension At default the four buttons on the telephone are set to the first four PSTN telephone lines 701 702 703 and 704 and all of the buttons on the Sidecar are set to extensions 101 124 Operation These features can be programmed using these codes or using a standard Internet Web Browser e Dial 70 BN FT e BN the button to be programmed 01 04 on the telephone and 05 through 28 on the DSS Console going vertically down the left side and then the right e FT the numeric value for the next 6 feature types
122. ension will forwarded In addition intercom and telephone line calls can be programmed to go to the same or different locations Operation There are two programming procedures One for internal and one for external These can also be programmed using a standard Internet Web Browser XBLUE Networks 55 Call Forward Forking puemoy IED Telephone Feature Description Table Call Forward Internal Internal Procedure CFW t DDD e CFW 21 Always Direct Forward 22 Busy Call Forward 23 No Answer Call Forward CFW t DDD T 24 Do Not Disturb DND e t 0 for intercom 1 for outside line 2 for both intercom and outside line e DDD Extension Real or Virtual Auto Attendant UCD Group e T Wait Time 0 60 seconds Examples 21 2 450 Direct Forward to VM 22 2 124 Busy call forward to extension 124 To Cancel the Forwarding any Forwarding Dial CFW Cancel Example 21 Cancel Direct Call Forward 56 XBLUE Networks Telephone Feature Description Table Call Forward Follow Me Follow Me Forward allows the user to use a different telephone extension and still receive their calls Go to the new location and enter the following information Don t forget to dial the before the password or the entry will not work Follow Me Forward 25 t EXT pswd et 0 for intercom e 1 for outside line 2 for both intercom and outside line
123. ensions within the group Linear if a busy extension is found it will hunt to another group but will not continue to hunt if the extension rings or Distributed rings the extension that is on hook and idle the longest No Answer Time The no answer time becomes active when a group is defined as Linear or Distributive The timer is adjustable between 10 and 120 seconds This timer is not active when set to All Ring Timer Enable The No Answer Timer when set to either Linear or Distributive the timer can be enabled or disabled Reroute Time At the expiration of the Reroute Time the call will be routed to the reroute destination The timer is adjustable from 10 to 120 seconds Reroute Destination Calls can be rerouted to the main auto attendant or to Voicemail UCD Group Name Each UCD group can be labeled with a different name 190 XBLUE Networks Voice e Speed Dial The H 58 has 100 system speed bins which can be accessed by all extensions within the system Each programmed Speed Dial can be set to reference the extensions class of service before dialing the number Press Add to add system Global speed X 50 Configuration dial numbers Device Info Speed Dial Table Configuration 3 Advanced Setup Press Import to import a list of up to 100 Speed Dial allows you to dial a short number to represent a frequently dialed external number and can or can not numbers from a CSV
124. enu 1 gt New Message Review gt Listen to new messages gt Skip to next message gt Delete Message gt Forward this message gt Listen to Previous Message gt Previous Menu 3 013 20 10 gt After Reviewing a New Message A gt Save 4 gt Delete Message gt Previous Menu 4 gt Forward Message gt Distribution List 1 gt Distribution List 2 gt Distribution List 3 gt All Mailboxes gt Previous Menu conos XBLUE Networks 242 13 Glossary of Terms Glossary ARP Address Resolution Protocol allows devices to find a host device using the network layer MAC Address This allows SIP telephone endpoints to use non static IP Addresses when connecting to the system ACLEP Algebraic Code Excited Linear Predication Reproduces voice transmissions using mathematical approximation that is determined 15ms prior to the next transmission which itself is cal culating at 10 frames per second This approximation allows for greater voice compression and signifi cantly better voice quality ATM Asynchronous Transfer Mode A packet switching transfer method designed to transport real time voice and video over a standard telephone line Bridge A Cable or DSL modem gateway is required to identify a specific location on their network Some ISP units incorporate a router so that the user does not have to purchase another device while others use a un
125. er to determine which line is ringing Operation This can be programmed using the telephone menu or using a standard Internet Web Browser Notes 1 In the event that both a telephone line and a telephone is set to have a distinctive ring the telephone line ring assignment takes precedence Priority of distinctive ringing Caller 1D Ring type is referenced first Telephone line ringing is referenced second Telephone extension is referenced third e N 62 XBLUE Networks Telephone Feature Description Table Do Not Disturb DND Description When Do Not Disturb DND is active all calls to the telephone is blocked When DND call forward is set calls will forward to the DND destination such as voice mail If not the call will receive a busy signal Operation From an idle extension dial 4 to enable DND From an idle extension dial 4 to disable DND Notes DND forwarding overrides all other forwarding when DND is enabled except Direct Call Forward This feature can be disabled by the system administrator When DND is enabled the user will receive stutter dial tone when they go off hook When DND is enabled a special ICON Ky will be displayed showing that the extension is in DND a Bb WN Other extensions will not recieve an indication that an extension is in DND until they call the extension Extension Feature Reset Description This feature is a quick way to deactivate several features that have be
126. es becomes 2552 or 66 000 Finally if the Subnet Mask Address is 255 0 0 0 then the possibilities are 255 or 16 8 million addresses The Subnet Mask Address consists of a group of 4 numbers Octets each ranging from 0 255 and is usually written as XXX XXX XXX XXX Subnet Mask Max Subnets Client Devices 255 255 255 0 1 254 255 255 240 0 16 65 280 255 255 224 0 32 261 120 255 255 192 0 64 1 044 480 255 255 128 0 128 4 177 920 255 255 0 0 255 16 581 375 TDM Time Division Multiplexing The division of voice transmission based on time URL Uniform Universal Resource Locator This is a subset along with Uniform Resource Name of Uniform Resource Identifier which is used to retrieve websites using a name rather than an IP Address Vocoders A voice encoder known as a Vocoder defines the voice compression and decompression that will be used for the voice transmission Currently all Voice over IP connections are full duplex so every call opens bandwidth for send Receive and Overhead data signalling Common Vocoders are G 711 G 728 G 729 G 723 1 VoIP Voice over Internet Protocol Voice over P is a protocol that defines the transport of voice packets using Internet Protocol over a LAN WAN or Internet VPN A Virtual Private Network is a communications network tunneled through another ne work creating a larger dedicated network The tunnel is built using special securit
127. essage Waiting Indication MWI Whenever a new voice mail message is left of for a SIP telephone endpoint the light bar above the LCD Display will flash rapidly and the display will update to indicate that there is a message Music on Hold The system has a prerecorded music on hold file that plays whenever a telephone line or SIP trunks is placed on hold Mutual Mailboxes Group Mailbox A Mutual Mailbox is a special mailbox that can appear on multiple telephone extensions This allows a group of extension users to share access to the same mailbox When a new message is left in the mailbox all extensions with the special mailbox button will light indicating that there is a new voicemail message Navigation Keys The 2020 come equipped with cell phone like navigation keys which are used to scroll through features lists and programming parameters They allow the user to go up down left right and the center key is used to select say OK or confirm the parameter entry XBLUE Networks 39 Line Group D S JYBIN Feature Description Night Service The 50 VoIP Telephone System can operate in two modes day service and night service Night service can be used to change the extension Class of Service as well as the system ring scheme and Auto Attendant message Each extension is assigned a day and a night class of service which can be used to specify day and night dialing privileges Thus controlling the amount of
128. etworks 31 Access Control Browser UONISOJ JAMSUY Feature Description Answer Position Each of the six analog PSTN and eight SIP trunk lines can be programmed to ring at the Operator Auto Attendant Extension or UCD hunt group for both day and night When set to operator callers will ring the extension that is programmed as the operator in the system When set to auto attendant callers will ring one of the four auto attendant ports and be answered with the appropriate day lunch night holiday or temporary outgoing message When set to Extension callers will ring the entered extension When set to Universal Call Distribution UCD Group all members of the group up to 25 members can be entered into each group will ring Automated Attendant Receptionist AA The system comes standard with an integrated four port Automated Attendant Receptionist which can perform up to four simultaneous tasks All telephone lines extensions and virtual mailboxes share these four ports When the Answer Position for a telephone line is set to Automated Attendant the call is immediately answered and is played a customizable prompt In addition there are 10 single digit dialing menus that can be used to route callers Each menu has the ability to play five day lunch night holiday and temporary outgoing messages OGM based on the time of day or day of week The H 5 VolP Telephone System also supports single digital dialing and menu
129. f it has to rewrite specific parts of the request before forwarding the packet A Register Server sends a Registrar Server requests so that it will place vital information in a location for the Domain Server Some SIP IP Trunk providers require that a Registrar Server be reference in order to keep the connection working correctly An Outbound Proxy is often used as a central location for security verification before connecting two devices This is commonly used as an additional layer of security SIP Proxy The SIP IP Trunk Provider will provide the SIP Proxy The SIP Proxy can be either a class A or B IP Address or must likely will be a specific Uniform Universal Resource Locator URL Address Port 5060 is one of the Well Known Ports that is used for the transmission of both TCP or UDP SIP Packets Some providers may require this to be changed but most will not Outbound Proxy The SIP IP Trunk Provider will provide the Outbound Proxy The Outbound Proxy s Address can be either a class A or B IP Address or must likely will be a specific Uniform Universal Resource Locator URL Address Port 5060 is one of the Well Known Ports that is used for the transmission of both TCP or UDP SIP Packets Some providers may require this to be changed but most will not Register Server The SIP IP Trunk Provider will provide the Registrar Server The Registrar Server s address can be either a class A or B IP Address or must likely wil
130. f seven has the most restriction whereas a COS of zero 0 has no restrictions XBLUE Networks 35 Call Pickup Group aDuaJajuo Feature Description Conference The systems can conference join together multiple Telephone PSTN or SIP Lines or extensions or a combination of both to the maximum of three connections so that multiple parties can speak together simultaneously Day Night Service Mode The system can run in either day or night mode and can be programmed to automatically switch between day and night mode Daylight Savings The system supports manual or automatic synchronization of daylight savings When set to automatic the system will automatically change from standard to daylight savings time When set to manual the administrator will have to enter the update manually Default Setting Using the Restore Default feature found in Management the administrator can reset the system back to factory default This will also reset some of the SIP Telephone endpoint parameters such as Line Keys Call Forward Settings Auto Answer Phone Lock and Call waiting However it does not reset any system prompts that have been rerecorded Direct Inward Dial DID Using the SIP Trunks the system can support up to 50 Direct Inward Dial DID numbers These numbers share with the connected up to eight SIP trunk positions The system has a special DID Ring Table which allows the administrator to direct the inco
131. g through a Network Address Translation NAT to discover the presence of a network address translator and to obtain the mapped IP address and port number that the NAT application UDP contains to remote hosts SMTP Simple Mail Transport Protocol is the standard used to transport outgoing electronic mail E mail across IP Networks Generally SMTP uses Port 25 but must sophisticated gateways will allow the administrator to match the port with the provider Static IP Address See P address SSID Service Set Identifier is the name that identifies a particular wireless LAN This name is broadcast and can easily be found by another wireless device SSL Secure Sockets Layer is one of the cryptographic protocols type of encryption used to provide security over an IP network such as the Internet Generally SSL uses port 443 248 XBLUE Networks Glossary of Terms Subnet Mask Address The Subnet Mask Address is used to segment divide a network into multiple networks Also using a complex mathematical formula the Subnet Mask Address is used to determine how many IP Addresses are available per Class Basically the lower the number the more IP Addresses are available For example if the Subnet Mask Address is 255 255 255 0 only the last number is 0 so the maximum number of IP addresses possible is 254 both zero 0 and 255 are reserved If the Subnet Mask Address is 255 255 0 0 then the possible number of IP address
132. ge 37 Trunk Group page 43 FAX Detection page 37 Uniform Distribution Hung Group UCD page 44 Flexible Numbering Plan page 38 UCD Agent Login Logout Call Reroute page 44 H 50 to H 50 page 38 Virtual Mailbox Extension page 44 Hot Dial Keypad page 38 Voice Mail page 44 Last Number Redial page 38 Wizard Setup page 45 30 XBLUE Networks Feature Description Access Control Browser For security the H 58 is password protected with a programmable port making it more secure There are three different password levels User Administrator and Support TABLE 3 2 Password levels User Name Password Description admin2583 000000 Unrestricted access to all programming parameters user user View configuration settings and statistics support support Run Diagnostics with technical support engineer on the phone Only one Administrator can log into the H 58 at one time Additional attempts to enter the administration area will be denied until the original administrator has exited and three minutes have elapses Account Code Also known as Traveling Class of Service This allows authorized users to make calls on restricted extensions The systems recognizes the user when they enter a code and their password and brings their less restrictive class of service to the new location The user s Class of Service remains active for 60 seconds after the call is disconnected and then it returns to the original Class of
133. ge shows the software versions and the hardwares physical addresses as well as the LAN and WAN port IP Addresses and the Date time UONEWUOLU 3IMSG Device Information aabiue l Device Info Summary Statistics LAN WAN ARP DHC Advanced Setup J Wireless Voice I Management amp Diagnostics Logout X 50 Configuration Device Info Sofware Version V0 8 4 Bootloader CFE Version 1 0 37 102 11 Wireless Driver Version 5 10 120 0 cpe4 402 9 Serial Number TECOM_IG5600_016 MAC Address 00 19 15 B9 DA 22 system Up Time 0 days 8 hours 43 minutes LAN Info LAN IP Address 192 168 10 1 Subnet mask 255 255 255 0 WAN Info WAN IP Address 192 168 1 244 Default Gateway 192 168 1254 Primary DNS Server 68 94 156 1 Secondary DNS Server 68 94 157 1 Type Static IGMP Status Disabled Firewall Status Disabled Connection Status Connected Date Time Tuesday 30 November 2010 21 46 47 104 XBLUE Networks Advanced Programming The current settings for the LAN and WAN ports are found in the Statistics folder These Pages show how many packets have been received and transmitted This information is invaluable when troubleshooting LAN za Device info Summary Statistics LAN WAN Route E Aiad Setup Wireless Voice Management Diagnostics Lo
134. gh 181 MinLength 181 To 181 Call Routing Table 82 97 Delete Digits 99 From 99 Max 99 Min 99 To 99 Call Waiting 50 60 Caller ID Method 194 Callouts 13 Campus 15 Campus Environment 18 25 196 Category 3 79 Category 5 76 79 Category 5E 76 79 Category 6 76 79 Central Office 243 XBLUE Networks 253 Challenge Handshake Authentication 86 113 243 CHAP 86 113 243 MSCHAP 86 Cipher Encryption 152 250 Class of Service 184 COS 167 Day 168 Night 168 Traveling 31 51 62 Class Selector 134 Clients Isolation 147 149 CO Line 243 Common Voicemail Greeting 238 Conference 3 Way 61 Conference 3 Way 51 Configure System 222 Connecting Multiple Systems 196 Converged 243 D Data Management Zone 244 Date amp Time 104 Day and Night Alternate Operator 188 Operator 188 Day Operator 91 93 Daylight Savings 228 Days for keeping Voice Mail 206 DDNS 139 141 Default Gateway 82 85 243 Delay Ring Time 195 Demilitarized Zone 121 244 Destination Network Address 137 Gateway IP Address 137 Subnet Mask 137 Device 108 Device Info 102 DHCP 83 87 88 109 115 244 DHCP Address 248 DHCP Server 80 Diagnostic Busy 236 Disconnect 236 Failed 236 Idle 236 Pass 236 Diagnostics 102 Diagnostics Pages 235 Dial by Name Code 204 Dial Plan 91 Dial Wait Time 195 DID 171 176 Destination 96 DID Number 176 Direct Inward Dial 82 Display Name 176 Outgoing Caller 1D 96 176 Ringing Destination Number 176 Extension Numbe
135. gistered before trying to reregister e SIP Port This allows the administrator the ability to redefine the port that SIP extensions will use to communicate 168 XBLUE Networks Voice Extension Line Keys blue X 50 Configuration a plue i Device Info Extension Line Keys This page allows you to configure the default settings for extension s line keys Wireless a Voice LineKey1Type Trunk Value 700 Phone Phone Extension LineKey 2 Type Trunk Value 701 Programmable Linekey a o x ES a eee LineKey3Type Trunk Value 702 a Trunk system LineKey4Type Trunk Value 703 a 5 Voicemail 0 _ STUN LineKey5Type Extension Value 101 Y Registered Phone 3 ES 0 o Management LineKey 6 Type Extension Value 102 Diagnostics LineKey7 Type Extension Value 103 a amp Logout __ ogout LineKey 23 Type Extension y Value 119 2 WY LineKey 24 Type Extension Value 120 5 LineKey 25 Type Extension Value 121 x LineKey 26 Type Extension Value 122 LineKey 27 Type Extension Value 123 LineKey 28 Type Extension Value 124 Auto Hold Disable Extension List 101 nfigure nfigure 104 Configure JEJE 105 Configure Save Settings l Cancel Changes The default programmable line keys on each 2020 telephone can be defined here Once the SIP telephone extension has been authenticated the default buttons will automatically be assigned to
136. gout X 50 Configuration Statistics LAN cae tome A eee e a WAN 10884 55 o o 3016021 3877 32 o __ Reset Statistics XBLUE Networks 105 Device nformation Ss UONEWOJU DNS Advanced Programming WAN port staticts WAN Device Info Summary El Statistics LAN WAN Route ARP DHCP Advanced Setu Wireless J Voice Management Diagnostics Logout X 50 Configuration Statistics WAN Received Transmitted Bytes Packets Errors Drops Bytes Packets Errors Drops 3562719 38511 0 0 7672563 10613 0 0 __ Reset Statistics _ 106 XBLUE Networks Advanced Programming The Route table shows the destination Gateway and Subnet Mask IP Addresses as well as the Flag metric and Interface X 50 Configuration J Device Info Device Info Route Summary I Statistics Flags U up l reject G gateway H host R reinstate LAN D dynamic redirect M modified redirect WAN fate Destination Gateway SubnetMask Flags Metric Interface DHCP 192 168 1 0 0 0 0 0 2552552550 U 0 WAN Advanced Setu 192 168 1 0 192 168 1 254 255 255 255 0 UG 1 WAN J Wireless en 192 168 10 0 0 0 0 0 2552552550 U 0 LAN a Voi ea E a 0000 192 168 1254 0 0 0 0 UG 0 WAN Diagnostics E Logout Device nformation Ss Flags Meaning U Up Rejected G Gateway H Host R Reinstat
137. gs button saves the WAN configuration data and make the WAN new configuration effective LAN These settings as following will take effect after the unit reboot NAT Network Type Static on Security IP address 192 168 1 24 Subnet mask 255 255 255 0 a Aang ser Primary DNS 68 94 15 1 Secondary DNS 68 94 11 Quality of Service gt BS meget Gateway 192 168 1 2 Enable Firewall DISABLE 2 Routing ais Dynamic DNS DHCP y Upnp File Server HostName XBN 50 Print Server i 2 Wireless Automatic Assigned DNS Voice Static DNS Management Primary DNS server J Diagnostics Secondary DNS server Logout WAN Services Enable Firewall _ Save and Reboot Save Settings 110 XBLUE Networks Advanced Programming IP Settings Default e At default the WAN Port Settings are set to Automatic Configuration Dynamic Host Control Protocol DHCP which allows the WAN port of the system to automatically receive an IP and Subnet Mask Address as well as locate and join the network s default gateway or router e The Host Name will be broadcast on the network and used by Dynamic Name Service DNS e The system can use either dynamic automatically assigned or Static DNS settings Unless required by the ISP it is probably easier to leave this set to automatic WAN Services e Enable Firewall Although nothing is 100 safe against malicious network attacks keeping the firewall enabled will mi
138. h a firewall or NAT or WAN port XBLUE Networks 215 s uoyd paa sIboy Voice Notes 216 XBLUE Networks 10 Management Management The Management Section of the system allows the administrator to perform special management functions e Device Info e Advanced Setup e Wireless e Mobile Network e Voice Management e Settings e System Log e TR 069 Client e Time Settings e Access Control e PTC e Update Software e Reboot e Diagnostics e Logout XBLUE Networks 217 sbulmas Management Settings e e Device Info Advanced Setup Wireless Mobile Network Voice Management Settings e Backup e Update e Restore Default System Log TR 069 Client Time Settings Access Control PTC Update Software Reboot e Diagnostics e Logout 218 XBLUE Networks Management Settings The settings area allows the administrator to create a backup update the system and restore the system to factory default Backup a blue X 50 Configuration Device Info Settings Backup J Advanced Setup r 3 Wireless This page allows you to save the configurations to a file on your PC dl Voice J Management Backup Settings E Settings Backup Update Restore Default System Log TR 069 Client Time Settings v e y 0 Access Control PTC Update Software Reboot Diagnostics E Logout C
139. have a unique name e Source Protocol TCP UDP TCP UDP or ICMP e Source IP Address the originating IP Address of packet to be evaluated e Source Subnet Mask the originating Subnet Mask of the packet to be evaluated e Source Port the originating port of the packet to be evaluated e Destination IP Address the destination IP Address of the packet to be evaluated e Destination Subnet Mask the destination Subnet Mask of the Packet to be evaluated e Destination Port the destination port of the packet to be evaluated Each of these parameters are check if one of the parameters does not match the packet is released otherwise the next parameter will be checked The action will only take place if all of the parameters are found to be true XBLUE Networks 127 Advanced Programming Parental Control Also known as Administration Control this feature allows the administrator to identify specific devices to allow or deny access to the Internet There are two areas of Parental Control Time Restrictions which limits the time of day and day of week that a device can access the Internet and the other allows or denies specific Uniformed Resource Locator URL Addresses Access Time Restriction Access Time Restriction Select Parental Control and then select Add to enter a Time Restriction rule for one a specific client device on the network blue X 50 Configuration J Device Info Access Time Restriction
140. he H 50 can be set to synchronize its date and time with specific sites found on the internet This is referred to as Network Time Protocol NTP e The H 538 allows for up to five different time server locations to be used to synchronize the time Therefore if one or more servers fail the time will not be lost It is a good idea to select at least one primary and one secondary time server however only the primary is required Use the drop down menu to select the desired timer server e Time Zone Offset This is the amount of time added or deducted from Greenwich Mean Time GMT If the system is not connected to the Internet click on Manual Date and Time Settings to enter the time manually Do not reset the system after the date and time is set manually it may cause the system time to adjust erraticlly 0 Manual Date and Time Settings Date 02 25 2000 MM DD YY Time 11 18 55 PM HH MM SS Apply Save 90 XBLUE Networks Programming Wizard Numbering Plan X 50 Wizard Setup WAN Settings LAN Settings Wireless Basic Internet Time IP Trunk Trunk DID Call Routing Table Numbering Plan The device has a flexible numbering plan so that the system directory numbers can be customized to meet a wide range of applications It s disallowed to conflicting among the directory numbers of the all system resources Start extension number 101 End extension number 125 Operator extension during day 101 Operator ex
141. he LAN initiates a 0 NAT TCP UDP connection to a remote party using the Triggering Ports The Router allows the remote party from the Advanced NAT Virtual Servers WAN side to establish new connections back to the application on the LAN side using the Open Ports A Port Triggering maximum 32 entries can be configured DMZ Host Parental Control Quality of Service Trigger Open i ale DNS Application Name Port Range Port Range Remove Protocol Protocol a k start End Start End Print Server Wireless Voice Diagnostics Logout XBLUE Networks 119 Advanced Programming NAT Port Triggering blue X 50 Configuration networks NAT Port Triggering 4 Device Info I Advanced Setup WAN LAN 5 NAT Virtual Servers Some applications such as games video conferencing remote access applications and others require that specific ports in the Router s firewall be opened for access by the applications You can configure the port settings from this creen by selecting an existing application or creating your own Custom application and click Save Apply to add it Remaining number of entries that can be 32 Port Triggering DMZ Host Security Use Interface ipoe_eth2 eth2 y gt Parental Control Application Name a Quality of Service 3 _B 5 Ron Select an application S
142. he device do not allow stereo MOH format please upload a MOH file with mono format J Phone te Trunk 4 System J Voicemail Step 1 Click the Browse button to choose the MOH file Step 2 Click the Upload File button to upload this file General AAA Phone Extension MOH File Virtual Extension Update MOH File Holiday Upload File Advanced STUN Registered Phone Management Diagnostics Logout 2 T T Q 2 g 0 8 a XBLUE Networks 211 Voice Holiday Settings This allows the administrator to preprogram up to 20 different dates to play a special holiday greeting The holiday greeting will only play when the date matches the entry after that date the appropriate Day or Night greeting will begin playing automatically Holiday Settings Schedule X 50 Configuration I Device Info Holiday Settings oe Setu Holiday Settings allows you to configure the holiday or special off duty days Lo weteless No Date MMDD Holiday y PES es E 1 0101 Off d bd rot uty 2 i 2 0102 Off duty KA 2 voicemail 3 003 Off duty y F General 4 a 5 Phone Extension uty Q Virtual Extension v Update MOH File 5 On duty y Holiday kad Advanced 6 On duty STUN E Registered Phone _ _ ana Management 8 On duty Diagnostics 9 TETE Logout 10 On duty e Enter the month MM and day DD for each holiday Enter each day that i
143. hone Aten O A id 166 SIP AUT ONEICQUON rikano eie A adia aaa Lead eiaa dota aaa aati 167 Extension Line KOS annit A E ea ea aA 169 MUS NASA a A A bas trie eae om cas 171 TEU E E E OO 173 DirechlNWard Dal ele ai aii A A Larisa A AAA dada 176 FLUNK GHOUDS AA ID AA AAA AAA T RE 177 Answer POSI siii A AA AA DAA E ha cai Ga da a 179 CONROUUNT RUI 2 iS A E A A A AA OS IA 181 Call R striction Rul Sresi iea A A A A E a dd 183 E T a A A A A ir 186 NUIMDOFING PLAT AE PEE A SS a A Bie E EE A Jog A E tee eh esate 187 Service MOOG iia A A a pil DAA AA aaah lento ake 192 XBLUE Networks TOM a ai a as aio dais 193 Internet Gateway Group Voice NetWOIK ooiiiicicicicicniciciciccccninirrr rr 196 Station Message Detail Recording SMDR iiiiiiniinncianicnccanaacrrr nn 198 SMDR gt CONTIGUETION 2033 A A Ee A a ES 199 SMDORViCW A A A A a A E AT 200 UCD CAN LOO xi A A AAA ie oh A AAA A A AA AA 201 VOCE A AS A A A A A A 202 PO A NN 203 Single Digit Dialing Tables A A A A a A AA blag hes 204 NA E O E O 206 House KEGDING i ish a hie Ma ie oy RG eee ee set ee tea 207 PRONE EXTENSION A A ads Saba es ta Fess E A Tae A Aaaa iia 208 Virtual EXt nsiOn ara eit ls aie aie iain ie iia isn bia OA aA oni Sel 210 Update MON File sais secs ies A A GR Le Ge A a AA Re 211 Holiday S tting Ssmi aut iends crises aah Last di ae aah aA a ieee aati Senin sagt ls Rates ea A AN A AETA 212 AVIANCA uti A A teu ie boned oat hoe 213 STN IS A AS ati nates A AAA A A AEE E 21
144. ice Management Diagnostics amp Logout X 50 Configuration Power Saving Configuration This Power Saving Features provide the ability to turn off specific interfaces at specific times Select the desired configuration and click Apply Save to use this features Turn off WLAN at a specific time of the day Please enter the time in a 24 hour forma WLAN off at 00 00 WLAN on at 07 00 162 XBLUE Networks Wireless Programming XBLUE Wireless Universal Adapter Because there is not always an Ethernet port where you want to put a telephone XBLUE suggests an XBLUE Wireless Universal Adapter J ust program the wireless adapter to connect to the H 58 and then connect the adapter to the network port of the 2028 The phone will authenticate to the H 5 just like a wired telephone Getting Started 1 Make sure that the wireless on the K 58 is on line and operational 2 Connect the Ethernet cable from the Wireless adapter to the 2028 telephone s network connection 3 The integrated wireless adapter will automatically locate the H 5 and authenticate and download the security password Note The quality of your wireless connection may affect the quality of the voice connection There is no guarantee written or implied that the XBLUE Wireless adapter will work 100 percent of the time XBLUE Networks 163 XBLUE Wireless Universal Adapter Jaxdepy jesuaniun ssajalim 3IM18x Wireless Programmi
145. iction Rules Voice Use the restriction rules to establish dialing privileges for the 7 classes of service X 50 Configuration 3 Device Info Call Restriction Table Configuration J anced Setup E e 3 7 F ir Call Restriction allows you to configure the call restriction allowed table and denied table A maximum 40 entries can be configured 3 Voice Phone Add a new Call restriction entry A maximum 40 entries are allowed Trunk Group From Answering Position To Call Routing 3 fe Call Restriction Trunk Access YN O Emergency Numbers cos UF 3 System g _ _ _ D 23 Voicemail Table Type Allowed A STUN Registered Phone Add Cancel Cha a Management scence sens Q 3 Diagnostics 9 Logout Call Restriction Table Allowed E No From To Trunk Access COS Remove Edit Change Order A 1 o em 7 Edit Delete Selected Call Restriction Table Denied No From To Trunk Access cos Remove Edit Change Order Priority Allowed Save Priority From Enter up to 13 digits that will be used as the beginning of the evaluation number To Enter up to 13 digits that will be used as the ending of the evaluation number Trunk Access Yes No This allows or deny s the call to have access to a Trunk when the digits are dialed COS Class of Service Select the Class of Service that will be applied to a call that matches
146. ies to different data packets Voice for example will receive a much higher priority than non voice traffic so it receives the highest priority Therefore QoS is used to prioritize specific packets such as voice within a packet switched network However it does not guarantee voice quality T 38 ITU T T 38 T 38 is the standard for transporting FAX transmissions between G3 Fax devices over an IP Network RTP RFC 1889 3550 Real time Transport Protocol provides end to end network transport functions suitable for applications transmitting real time data such as audio video or simulation data over multicast or unicast network servers RTP is a standardize protocol for delivering audio and video over the Internet SDP RFC 2327 Session Description Protocol is purely a protocol that negotiates between two endpoints to allow them to agree on a media type and format It is intended for describing multimedia sessions and to on a wide range of networks and networking environments SIP V2 ToS RFC 3261 RFC 791 1060 1122 1123 1195 1247 1248 1349 2474 3168 Session Initiated Protocol is an applications layer control signaling protocol that is outlined in the Internet Official Protocol Standards document number RFC 3261 The Type of Service octet is part of the Internet Protocol header that specifies the priority of the attached datagram message DTMF RFC 4733 Dual Tone Multi
147. in S S suoydalal dIOA BG H au Bun pe3su Installation Installing the 4 50 VoIP Telephone System 1 Remove all of the components from the box 2 Wall Mount locate the supplied wall template and secure it to the wall Drill starter holes and place the supplied anchors into the holes Position the supplied screws into the anchors and secure them It will be necessary to back the screws out about 1 4 of an inch to securely hold the system on the wall 3 Table or shelf Mount There are two ways to mount the system on a table or shelf vertical and horizontal neither has an advantage over the other Vertical I nstallation the system comes with a special weighted base stand designed to secure the H 58 VolP Telephone System in a vertical position Horizontal Installation the system also comes equipped with Rubber feet at the bottom of the unit so that it can be placed on a table or shelf with a low profile The Antenna for the Wireless LAN will bend at 90 degrees so that it can be tilted upward The H 58 is designed to operate either vertically or horizontally Before Programming the H 58 Because the H 5 is a complete Gateway and Router including a DHCP server it is a good idea to do some basic programming before connecting it to an existing network Connect a PC to the H 58 LAN Port using the supplied Patch Cable and then power up the H 5 system If the user s PC is set to DHCP it will connect to the H 5 and th
148. ing for Direct Inward Dial DID numbers over SIP trunks SIP Trunks are also required when using the Call Forward feature Forking Soft Interactive Keys There are four buttons under the H2 2 telephone display that change their function to assist the user as they use the telephone For example when the phone is idle the left soft key shows Menu which changes when the speaker button is pressed to NUM and the third key shows SPD Speed Dial The 2028 telephone has a special location with quick access for frequently dialed numbers Unlike the Phonebook these numbers are stored by location number 0 9 and can be accessed by pressing the down navigation key from an idle telephone Station Lock Using an extension s password users can lock their telephones This helps reduce unauthorized users from using an extension that may have an unrestricted toll restriction The use of station lock may cause that extension to be restricted from calling 911 42 XBLUE Networks Feature Description Station Message Detailed Recording SMDR This feature is used to monitor and report on incoming and or outgoing telephone line PSTN or SIP Trunk calls and displays it chronologically by extension number The SMDR information stores telephone line used extension number time and date and the length of each call System Speed Dial See Phonebook Public System Time and Date When connected to the Internet the system u
149. ing page 33 Paging All Call and Zone page 40 Busy Call Back page 33 Pause page 41 Busy Lamp Field Busy Extension page 33 Phantom Mailbox Extension page 41 Call Abandon page 33 Phonebook Personal page 41 Call Forwarding 6 types page 34 Phonebook Public page 41 Call Operator page 34 Power Fail Transfer page 41 Call Park page 34 Programmable Buttons Telephone amp Sidecar page 41 Call Pickup Group page 35 Redial page 41 Call Restriction page 35 Registration Server page 42 Call Routing page 35 Remote Administration Management page 42 Call Waiting page 35 Service Mode page 42 Caller 1D page 35 SIP IP Trunk Maximum 8 page 42 Class of Service page 35 Soft Interactive Keys page 42 Conference page 36 Speed Dial page 42 Day amp Night Service Mode page 36 Station Lock page 42 Daylight Savings Time page 36 Station Message Detailed Recording page 43 XBLUE Networks 29 Feature Description TABLE 3 1 VolP Module Features Feature Page Feature Page Default Setting page 36 System Speed Dial page 42 Direct Inward Dial page 36 System Time amp Date page 43 Direct Inward System Access page 36 Time and Date in Display page 43 Distinctive Ringing page 37 Toll Restriction page 43 DNS Client page 37 Transfer page 43 Emergency Call page 37 Extension Password page 37 Traveling Class of Service page 43 E mail Delivery of Voicemail Messages pa
150. ing the firewall enabled should minimize the effectiveness of these attacks XBLUE Networks 83 WAN Port Settings SBUINSS YOd NYM Programming Wizard 84 XBLUE Networks Programming Wizard IP Settings Static IP Address X 50 Wizard Setup SEES LAN Settings Wireless Basic Internet Time Numbering Plan IP Trunk Trunk DID Call Routing Table IP Settings Enter information provided to you by your ISP to configure the WAN IP settings Static IP y IP Address 192 168 1 1 Subnet Mask 255 255 255 0 Gateway 192 168 1 254 Static DNS 1 8 8 8 8 StaticDNS 2 4444 WAN Services Enable Firewall Next Cancel Depending on the installation it may be possible to configure the WAN port to use a Static IP Address which can be used by some ISP s but generally is used when the system is not part of a voice network or supporting remote workers For example when using e mail delivery or NAT for remote to programming This parameter makes it easier for network administrators to enter a specific IP Address which they often reserve for printers servers routers and gateways e Internet IP Address Enter the IP address that will be used to identify the H 5 system e Subnet Mask when using Static IP Address the Subnet Mask will have to be entered by the administrator If there is a single Subnet the entry will be 255 255 255 0 e Gateway The Default Gateway refers to the Gateway device that connects
151. ing tone and group Operation Each telephone has a Private and Public Phonebook The Private Phonebook is for the user s personal use and the Public Phonebook is synchronize with a CSV file which can be located in a centralized location Currently the Phonebook feature does not support Microsoft Excel s CSV files Private The Private Phonebook is for the user s personal use and can be enter individually or they may use a CSV File to upload them all at once Phonebook Private Public Private Phonebook Settings Phonebook Entry 1 4 Dial User Name Phone Number Ring Type Group Delete 1 Anne Sweeney 1924020842 o y Family y al 2 Alan Booker 769011 0 r Friends y o 3 Bob Smith 12122641501 0 e Colleague o 4 Donald Kilroy 18752250474 o VIP gt a New User Name Phone Number Ring Type Group Add 0 x None X Ada rra er Enter the four parameters and then press the Add button to add new entries e User Name Enter the user name that will be associated with this entry e Phone Number Enter the phone number up to 64 digits e Ring Type There are eleven different ring tones that can be used to differentiate the entered telephone number when it calls into the system e Select the Group that will be associated with the entered telephone number Select between Family Friends Colleague VIP or None It is a good idea to create a back up of
152. ion 430 453 Save Settings Cancel Changes Answer Position Emergency Numbers System a Registered Phone Management Diagnostics Logout e Line Selection Select the trunk to be modified e Select between the four 4 answering positions for day and for night Day Answer Mode ha Night Answer Mode X Extension Extension Auto Attendant Auto Attendant Operator UCD Group Operator UCD Group e Extension The extension setting can have one of the 25 extension 24 SIP and 1 SLT set to ring when a call is placed into the system e Auto Attendant The H 5 can be programmed to answer with an automated receptionist attendant which can answer calls and allow them to dial their desired location Each call is answered by a day or night outgoing message OGM which will play depending on the time of day and day of week XBLUE Networks 179 UONISOJ JAMSUY Voice Operator In system programming one extension can be programmed as the system operator This is the extension that will ring when another extension dials zero 0 UCD Group Similar to hunt group the UCD group can be programmed to ring all extensions at one time All Ring hunt for the extension that is onhook and idle the longest Distributed or hunt for the first extension that is idle within the group Linear When set to Linear a no answer time if enabled will determine when to hunt to the ne
153. ion Network Address Enter the Destination Network IP Address e Subnet Mask Enter the Destination Network Subnet Mask e Use Interface Select between WAN and LAN e Use Gateway IP Address Enter the Gateway IP Address 138 XBLUE Networks Advanced Programming Dynamic DNS e Device Info e Advanced e WAN e LAN e NAT e Security e Quality of Service e Routing e Dynamic DNS Unlike Standard Domain Name System DNS Dynamic DNS DDNS does not require a static Class A or B IP address However Dynamic DNS requires the device server gateway router etc to run a special software application that continuously identifies the individual unit to the remote DNS Server allowing the IP address to change without disrupting service The H 5 has two Dynamic DNS software applications pre loaded DynDNS org and TZO XBLUE Networks 139 Dynamic DNS Advanced Programming Select Dynamic DNS and then select Add to enable Dynamic DNS Press Save to retain the changes X 50 Configuration J Device Info Dynamic DNS dl Advanced Setup 7 A A k p WAN The Dynamic DNS service allows you to alias a dynamic IP address to a static hostname in any of the many LAN domains allowing the unit to be more easily accessed from various locations on the Internet dl NAT Security Parental Control Quality of Service Routing Static Route Dynamic DNS Upnp
154. is call routing rule e MinLength the minimum number of digits to be used by this call routing rule e MAXLengh The maximum number of digits to be used by this routing rule e Delete This is the number of digits that will be deleted when the rule is found to be true For example when rerouting a dialed number that was dialed for long distance to a local line the first four 4 digits 1 XXX should be deleted so the number will be set to four 4 e Insert Enter the digits that should prefix be dialed before the actual dialed digits For example in some cases it is cheaper to pay long distance prices rather than local long distance so the call can be redirected over the long distance telephone lines by adding 1 XXX e Destination Select the line that will be used when the rule is found to be true GW is used when the system is part of an overall voice network e GW Group The GW Group is activated when the destination is set to GW Group Use the drop down menu to select the system where callers should be sent when the entered digits are dialed XBLUE Networks 181 sa ny Bunnoy Led Voice For proper operation of Call Log Dialed Missed and Received Calls the home area code and automatic long distance insert must be programmed into the Call Routing Table Enter the home area code where the system is located such as 913 in the From and To then the maximum and minimum digits dialed will be 10
155. isting configuration or select to use the step by step questions and answers There are eight programming parameters that make up the setup wizard WAN Settings LAN Settings Wireless Basic Internet or manual time setting Numbering plan IP Trunk Trunk DID Table SIP Trunks required Call Routing Table XBLUE Networks 45 Wizard Setup dn3eS PAezImMm Feature Description Notes 46 XBLUE Networks 4 Telephone Feature Description Table Telephone Feature Description Table Although the H 58 system uses standard SIP protocol it also has some special features that only work with the 2020 SIP Telephone Endpoints Several of these features can be programmed or changed using either the Telephone or System Graphical User Interface GUI e If the feature is programmed using the System GUI the column labeled GUI will have an g e f the feature is programmed using the Telephone GUI the column labeled GUI will have a AN e f the feature cannot be programmed using the GUI the column labeled GUI will have a N XBLUE Networks 47 Telephone Feature Description Table Feature Agent Log on off UCD Group Programming Sequence Log On 91 Log Off 91 page 53 Alphanumeric Display Phone Specific page 53 Automatic Hold X2020 only page 54 Busy Callback Call ext 6 Cancel 66 page 54 Call Forking Requires SIP Trunk Call Forward Direct 26 t
156. it does not require any external ISP to transmit data between endpoints Antenna 5dbi single pole TABLE 2 5 Default LAN and WAN Ports IP Address Description LAN 192 168 10 1 Do not use IP Address 192 168 1 254 it is reserved for the H 3 s DSP Using this port will result in erratic operation WAN DHCP The WAN port is set to DHCP and will connect to an existing network and can be set to DHCP Static or PPPoE TABLE 2 6 Physical Connectors Connector Speed Port Description RJ 45 10 100 1000 WAN Port A Wide Area Network WAN allows devices to share and access files BaseT through a series of wires known as a Network A WAN is used with multiple locations and has no physical boundaries It is actually possible to have a WAN that spans the globe RJ 45 10 100 BaseT LAN Port A Local Area Network LAN allows network devices to share and access files through a series of wires known as a Network Generally a LAN uses one DHCP Server it is small in size geographically like a home or office and it does not require any external ISP to transmission data between endpoints 24 XBLUE Networks System Specifications TABLE 2 7 H 5 System Capacities Capacity Interface Port Description 6 FXO RJ 11 Allowing 6 PSTN lines and simultaneously sessions 1 FXS RJ 11 Connected a Single Line Analog Telephone 1 USB U
157. it that has no routing capibility and requires the user to supply a router When using remote workers or joining a voice network the ISP units must be set as a bridge and the H 5 system is used at the router BSS Basic Service Set BSSID Basic Service Set Identifier BSSI D CHAP Challenge Handshake Authentication Protocol similar to PAP but the ID and password is encrypted CO Central Office A legacy telephone company line Converged A converged PBX is a system that can be used with both VolP and PCM TDM The con verged system uses the PCM TDM internally while a Media Gateway see Gateway is used to integrate the Voice over IP component Default Gateway The default gateway usually seen as an IP Address is the location used for end points to access the Internet sometimes called the Doorway to the Internet If the default gateway is not entered or entered incorrectly endpoints will have no access to the Internet XBLUE Networks 243 Glossary of Terms Differentiated Services Code Point DSCP The DSCP is part of the overall Quality of Service QOS strat egy DMZ n computer network security there is a special location commonly called the Demilitarized Zone but really stands for Data Management Zone which can be a physical or logical subnetwork that is exposed to external ser vices such as the Internet DNS A Domain Name System is the Phone Book for the Internet It translates
158. joins two or more different types of networks together such as WAN LAN and PSTN If the H 5 system is connected to the ISP through a bridge to allow for connecting to external devices The LAN Address will be set to 192 168 10 1 and it is set to be the network s DHCP Server However if the H 5 is only using email delivery and remote pro gramming then the WAN port can be set to join as a node or client on the existing Local Area Net ISP 67 61 58 99 work When connecting the WAN port of the K 58 to an Wisi 192 188 10 98 existing LAN the LAN port of the H 5 must be given a different IP address such as 192 168 100 1 The LAN of the H 58 is then n considered Down Stream from the existing LAN LAN 192 168 20 1 When establishing any network numbering plan do not use the IP address x x x 254 becasue this address is reservered for the system s DSP and will cause erratic operation LAN 192 168 20 2 LAN 192 168 20 3 e LAN IP Address at default the LAN IP Address is set to 192 168 10 1 but can be customized to accommodate any valid IP Address In addition it is considered the default gateway for any of the IP Telephone endpoints connected to the LAN ports Subnet Mask when using the Static IP Address setting the Subnet Mask will have to be Manually entered If there is a single Subnet the entry will be 255 255 255 0 For more information about Subnet Masks refer to Subnet Maks on page 249 DSP IP
159. l 64 MB Processor Flash ROM External 16 MB Supplementary Processor 1x DSP Mindspeed M82351 System Flash Voice Mail 512 MB Giga WAN PHY Chip Broadcom BCM5481 Standards IEEE 802 11 a b g n IEEE 802 3 Ports 1 WAN 1 LAN 1 FXS and 6 FXO Buttons Reset WIFI On Off and WPS Ports RJ 45 and RJ 11 LED s Power Wireless Telephone Lines 6 LAN and WAN EMI EMC FCC Part 15 Class B TABLE 2 2 Environmental Operating Conditions Specification Storage Temperature Operating Temperature 32 F to 95 F 32 F to 95 F Operating Humidity 10 to 80 Non Condensing Storage Temperature 10 to 80 Non Condensing System Power 12 Volts 1 5A XBLUE Networks 23 System Specifications TABLE 2 3 IP PBX Configuration Quantity Interface Connector Description 6 FXO RJ 11 Allowing 6 simultaneously sessions 1 FXS RJ 11 For analog single line telephone 1 USB USB Print Server 1 LAN RJ 45 10 100 Local Area Network 1 WAN RJ 45 100 1000 Wide Area Network for remote workers or offices TABLE 2 4 WiFi Connector Speed Description Wireless 802 11 b g and n LAN Port A Local Area Network allows network devices to share and access files through a wireless connection using 802 1x protocol Generally a LAN uses one DHCP Server it is small in size geographically like a home or office and
160. l Log Uniform Call Distribution Group Report X 50 Configuration Device Info Incoming Call Log for UCD J Advanced Setup J Wireless Incoming Call Log for UCD show the incoming missed call record for UCD group Caller ID Name Caller ID Number UCD Group Date Time Numbering Plan Service Mode Transmission IGW Group SMDR UCD Call Log Voicemail STUN Registered Phone Management w Diagnostics w Logout g 3 a S The UCD Group often called Unified Call Distribution or UCD allows callers to ring into a group of Agents which can be internal or external Remote Worker This log shows any calls that were unanswered XBLUE Networks 201 JIELUSDIO Voice Voicemail e Device Info e Advanced Setup e Wireless e Voice e Phone e Trunk e System e Voicemail e General e Extension e Holiday e Advanced e Registered Phone e Management e Diagnostics e Logout The H 5 system comes complete with an integrated Auto Attendant Automated or Virtual Receptionist and Voicemail system The system can be programmed to answer with the Automated Attendant bypassing the traditional attendant allowing callers to dial digits and route their call to the appropriate destination Each extension in the system can be assigned a mailbox so that they may receive private messages In addition the system can be programed to E mail a standard WAV file of the
161. l be a specific Uniform Universal Resource Locator URL Address Port 5060 is one of the Well Known Ports that is used for the transmission of both TCP or UDP SIP Packets Some providers may require this to be changed but most will not SIP Domain The SIP IP Trunk Provider will provide the SIP Domain The SIP Domain can be either a class A or B IP Address or must likely will be a specific Uniform Universal Resource Locator URL Address Register Expires If Register Status is set to On this timer will be referenced and it is how often the H 58 will send a signal to the Registrar Server in order to keep the information current If there is no reply within the programmed time at default 60 seconds the connection is terminated Register Status When Set to On the Register Expires will be referenced otherwise it will not be referenced The SIP IP Trunk provider will provide the proper settings for this parameter XBLUE Networks 95 WAN Port Settings Programming Wizard sumas YOd NVM e Support E 164 This protocol was defined by ITU T to standardize international telecommunications numbering plan used over the Public Switched Telephone Network PSTN For proper dialing formats some SIP IP Trunk Providers may require this to be enabled At default it is disabled Direct Inward Dial DID X 50 Wizard Setup WAN Settings LAN Settings Wireless Basic Internet Time Numbering Plan IP Trunk i i
162. lectromagnetic compatibility EN55022 class B for ITE and EN 50082 1 This meets the essential protection requirements of the European Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility Environment All electronic equipment must be disposed of at an approved electronic recycling center Copyright Notice All right reserved No part of this publication may be reproduced transmitted transcribed stored in retrieval system photographically or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written premission of XLBUE Networks LLC ffe CE RS Asan A 10 XBLUE Networks Notices and Conventions Trademarks Windows Operating Systems 98 NT 2000 ME XP 7 are registered trademarks of Microsoft Corporation All other company brand and product names like Netscape Navigator and Safari are trademarks or registered trademarks of their respective owners 5 is a registered trademark of XBLUE Networks LLC Y WARNING 1 To avoid damage to yourself or the equipment read the installation instructions carefully before installing or powering up the system Opening the H 58 system may cause damage to the installer or the equipment as well as void the manufactures warranty Do not install any equipment in
163. led Enable Wireless Multicast Forwarding WMF is a delivery protocol for information to a group of destinations Although most applications use unicast broadcasting to a single location WMF is typically used in oneway streaming media At default this is disabled SSID Service Set Dentifier is the name that identifies a particular wireless gateway or router This name is broadcast and easily found by another wireless devices For security it is a good idea to change the default SSID name It is a good idea to use a name that makes sense to the administrator but not so specific as to give away where the device is located e Do s and Don t s when naming SSID e Do not use the company name address phone number e Do not use a personal name e Do not use a birth date or other personal information e Do not use an antagonistic name such as BigDog or NetworkGenius e Do not make the name tantalizing such as SEXY BOX or SECRET e Do select a name that contains both letters and numbers e Do select a name that is easy to recognize but not memorize e Do consider changing the SSID every few months BSSID Basic Service Set Dentifier is set to the Media Access Control MAC address of the H 5 gateway This is a fixed parameter that cannot be modified Country Select the country that the H 58 system will be installed Based on the country select the 50 will automatically set the wireless channel Max Client
164. lic IP address the NAT port and transer the SIP message to the correct location XBLUE Networks 175 SIP Trunks leia pemu pag Voice Direct Inward Dial One feature that some SIP Trunk providers offer is the ability to use Direct Inward Dial DID numbers DID numbers are published direct telephone numbers that rings to a specific user s extension bypassing the attendant and auto attendant DI D s were once saved for large companies who could buy hundreds of sequential telephone numbers which were assigned to specific employees SIP Trunk providers allow smaller companies to purchase a limited set of these numbers such as ten DID s 2200 to 2210 However not all SIP trunk providers offer the DID feature so it is important to check before signing any contacts SIP Trunks with DID assignments are not affected by the Answer Position See page 179 assignments Pa b jue X 50 Configuration 2 Device Info DID Table Advanced Setup t3 Wireless No DID Number Destination Outgoing Call ID Display Name Trunk I Voice 1 Group2 y 5 Phone 5 Trunk E IP Trunk 3 Group2 Trunk DID 5 Trunk Group 4 Answering Position Call Routing 5 Call Restriction Emergency Numbers 45 Group2 a System j T E J Voicemail STUN _ Registered Phone J Management 48 Group2 y A 3 z Diagnostics 49 Guage Logout Group2 y Group2 Group2 v 46 Group2 47 Group2 y 5
165. lick on the Backup Settings button to create a back up of the system XBLUE Networks 219 Management Update X 50 Configuration J Device Info Tools Update Settings Advanced Setup i Wireless This page allows you to update the configurations using the saved setting file Voice Step 1 Click the Browse button to choose the saved setting file Management 42 Settings Step 2 Click the Update Settings button to update device to the saved configurations Backup Update Settings file Restore Default System Log TR 069 Client Update Settings Time Settings Access Control PTC Update Software E Reboot Diagnostics E Logout C pe o a 0 Use Update to restore a previouly back up e Click on the Browse button and select the file to be used e Click on Update Settings Note The system will reboot which will take about 2 minutes after the backup is restored 220 XBLUE Networks Management Restore Default X 50 Configuration I Device Info Tools Restore Default Settings J Advanced Setup E iS Wireless Restore settings to the factory defaults I Voice Management 3 Restore Default Settings Settings Restore Default System Log TR 069 Client Time Settings J Access Control PTC Update Software Reboot Diagnostics a u la E E E Logout Use the Restore Default Settings t
166. lity by giving priority to RTP packets When Bandwidth Control is disabled the QoS feature is disabled amp Device Info Advanced Setup WAN amp NAT Security Parental Control Bandwidth Policy Enable Bandwidth Control Quality of Service SM vil ES oa Upstream Bandwidth kbit _ Bandwidth Control Downstream Bandwidth EMEI kbit Is Routing a A Dynamic DNS Save Settings Upnp File Server Print Server Wireless Voice Management Diagnostics Logout Quality of Service QoS Ss e Bandwidth Control e Enabled Bandwidth control will prioritize IP Packets e Disabled IP Packets will not be analyzed or prioritized e Upstream Bandwidth This feature is used to determine the size of the upstream information e Downstream Bandwidth This feature is used to determine the size of the downstream information XBLUE Networks 135 Bunnoy Advanced Programming Routing e Device Info e Advanced e LAN e WAN e NAT e Security e Quality of Service e Routing e Static Route e RIP e Dynamic DNS 136 XBLUE Networks Advanced Programming Static Routing Static routing is used to establish IP Packet routing without requiring the devices to communicate with eachother This is considered a no fault network because there is no way for the network to recover in the event of a failure Select Static Route and then select Add to the static ro
167. lso be programmed on the Sidecar The button once programmed uses the LED to indicate the current state of the telephone line For example when the line is busy the light will be lit solid TABLE 4 9 Telephone Line status LED Description Dark Idle Fast Flash Ringing Slow Flash Line is on hold Wink Flash Call is recalling Lit Solid Line is Busy Operation When making an outside call the user may press one of the programmed telephone line button and then dial the desired telephone number or just dial the telephone number and let the H 58 system automatically route the call Notes Mute Description Each 2020 has a mute button that is used to temporarily disable the telephone s microphone Operation Press the Mute button to disable the telephone s microphone which will light Red Press the Mute button again to disable Mute and continue the conversation When Mute is disabled the LED will not be lit Notes 1 The Mute button may not mute a headset XBLUE Networks 67 Multi Line Appearance Buljeiq 4OOH UO Telephone Feature Description Table On Hook Dialing Description On hook dialing also known as Hot Keypad allows the user to dial a number without lifting the handset or pressing the speaker button Operation Simply dial an extension or outside telephone number without lifting the handset or pressing the speaker button The user may lift the handset press
168. ly For example a main greeting may instruct the caller to dial 1 for sales which accesses menu 2 Then the caller is instructed to dial 1 for Northeast Sales 2 for Central Eastern Sales Southeast Sales etc 1 Northeast Sales 2 Central Eastern Sales 3 Southeast Sales 4 Menul 1 Sales 2 Account Payable 3 Accounts Receivable 204 XBLUE Networks Voice Click on the Single Digit Dialing table button to prgram the digits that callers will be instructed to dial X 50 Configuration Device Info Single Digit Table dl Adv Setup X E j A Advanced Setu This table allows you to configure speeddial number for multilevel auto attendant J Wireless AA Menu Selection AA Menu 1 AA Menu1 y Speeddial Number Type Destination AA Menu 2 0 Operator AA Menu 3 i AA Menu 4 Virtual Extension 1 NULL y AA Menu 5 en AA Menu 6 ee 2 ME AA Menu 7 AA Menu 8 3 NULL X AA Menu 9 Z 4 NULL X AA Menu 10 i Diagnostics Logout 5 Dial By Name 6 NULL X 7 NULL X 8 NULL X 9 NULL X Back l Save Settings l Cancel Changes e Using the dropdown box select the AA Menu to be programmed e Using the dropdown box select the destination for each number e Null No action will be taken and the call will be prompted You have pressed an invalid Digit e UCD Enter the UCD number which at default is 430 431 432 or 433 that will ring when the digit is pressed e Extension Enter the extension number
169. mbing Plan on page 93 show some suggestions extension numbering plans Note When entering a new numbering plan do not use 311 411 and 911 as extension numbers XBLUE Networks 91 WAN Port Settings sumas YOd NVM Programming Wizard TABLE 6 1 Suggested 4 Digit Numbing Plan Single System Voice Network Numbering Plan Alone PSWD 1 2 3 4 5 6 7 8 9 10 Primary 101 101101 1001 1501 2001 3001 4001 5001 6001 7001 8001 9001 102 102102 1002 1502 2002 3002 4002 5002 6002 7002 8002 9002 103 103103 1003 1503 2003 3003 4003 5003 6003 7003 8003 9003 104 104104 1004 1504 2004 3004 4004 5004 6004 7004 8004 9004 105 105105 1005 1505 2005 3005 4005 5005 6005 7005 8005 9005 106 106106 1006 1506 2006 3006 4006 5006 6006 7006 8006 9006 107 107107 1007 1507 2007 3007 4007 5007 6007 7007 8007 9007 108 108108 1008 1508 2008 3008 4008 5008 6008 7008 8008 9008 109 109109 1009 1509 2009 3009 4009 5009 6009 7009 8009 9009 110 110110 1010 1510 2010 3010 4010 5010 6010 7010 8010 9010 111 111111 1011 1511 2011 3011 4011 5011 6011 7011 8011 9011 112 112112 1012 1512 2012 3012 4012 5012 6012 7012 8012 9012 113 113113 1013 1513 2013 3013 4013 5013 6013 7013 8013 9013 114 114114 1014 1514 2014 3014 4014 5014 6014 7014 8014 9014 115 115115 1015 1515 2015 3015 4015 5015 6015 7015 8015 9015 116 116116 1016 1516 2016 3016 4016 5016 6016 7016 801
170. ming DID numbers to a specific extension Auto Attendant UCD group or voice mailbox In addition some DID can also be programming as Direct Outing Dialing DOD which can be programmed to send the DID number as its caller ID Direct Inward System Access DISA DISA allows an incoming caller to enter a code into the auto attendant to gain access to system resources At default this feature is disabled Enabling this feature could cause unwanted long distance charges which are the sole responsibility of the owner of the system Direct Telephone Line Access Each extension can program any programmable button to be a direct access to a PSTN or SIP Trunk telephone line 36 XBLUE Networks Feature Description Distinctive Ringing Telephone Line Each telephone line PSTN or SIP Trunk can be programmed to ring with one of eleven different ring tones Extension Each SIP Telephone endpoint can be programmed to ring with one of eleven different ring tones Domain Name Server DNS A Domain Name Server is the Phone Book for the Internet It translates Human Relatable names such as www google com from the numeric IP Address 64 233 187 99 The DNS can be a local or remote server and it is a essential part of the Internet Emergency Call The system regardless of Class of Service Call Routing Call Restriction or Phone Lock programming will not block any of the five emergency numbers that are programmed into the Emerge
171. ministrator enters a PIN to be used to authenticate clients on the network Select WPS Method 9 Push Button PIN Attention The button on the front of the Device is for the primary network only To add a client for a additional network use this button Add a new client Currently authorized Clients 1 e Push Button Select Push button to add clients by pressing Add Enrolee XBLUE Networks 153 ej Wireless Programming One method of wireless security is MAC Filtering This requires the administrator to enter the Media Access Control MAC address of each client that has permission to join the wireless access point If the MAC address is not entered the client cannot join the network MAC Filtering Select Wireless MAC Filtering and then select Add to add a MAC address or Remove to remove servers from the current list Click on disable allow or deny and then click on add an entry Ap lue J Device Info amp Advanced Setup I Wireless Basic Primary Additional J Securit MAC Filter Wireless Bridge Advanced Station Info oe Power Saving I Voice EME E Diagnostics amp Logout X 50 Configuration Wireless MAC Filter Select SSID XBN GW B9DA22 MAC Restrict Mode Disabled Allow Deny MAC Address Remove 154 XBLUE Networks Wireless Programming Select Wireless MAC Filtering and then select Add to add
172. mote Telephones When connecting remote workers to the H 58 VoIP Telephone System it must have a fixed or static class A or B IP Address When creating a voice network Campus Environment the Master H 58 VolP Telephone System also must have a fixed or static class A or B IP Address All other systems on the voice network can use Dynamic IP addresses This may require the ISP s Gateway to be programmed as a Bridge or a concurrent bridge Crossover Cable 2001 2024 3001 3024 What does that say Remote telephones are directed to the static IP Address of the WAN port which will have a Class A or Class B IP Address Once registered the WAN port of the H 5 keeps the telephone endpoints active by sending keep alive packets to each of the remote telephone endpoints The Remote telephone should set the Session Timer to 20 seconds The Internet Service Provider ISP will program their DSL Cable modem to be a bridge or a concurrent bridge allowing the H 5 VolP Telephone System to join the network parallel to the ISP s DSL Cable modem If needed this also allows the H 5B VolP Telephone System to become the main router on the Local Area Network LAN When connecting remote workers to a H 58 system it must have a static IP Address When creating a voice network or Campus Environment only one of the H 5 systems must have a static IP Address Any H 58 with a static Class A or B IP Address will suppo
173. n be set for each type WAN of packet RTP Signaling and Other LAN zA Enable DSCP Mark Security Parental Control Quality of Service DSCP Marking Bandwidth Control Routing Dynamic DNS Upnp File Server Print Server J Wireless Voice EME Diagnostics Logout Quality of Service QoS Ss Once enabled press Apply Save and the following window will open XBLUE Networks 133 Advanced Programming Click on Add create a new QoS rule blue X 50 Configuration amp Device Info a ii a This feature attaches a DSCP value to IP packets sent to the WAN side A DSCP value can be set for each type Advanced Setu of packet RTP Signaling and Other LAN 21 NAT v Enable DSCP Mark J Securit Parental Control Default DSCP Mark NETA a J Quality of Service SE DSCP Marking Signaling DSCP Mark No Change 1 v tati o RTP DSCP Mark No Change 1 Routing Dynamic DNS Upnp File Server Save Settings e Print Server J Wireless Voice J Management w Diagnostics O Cc 5 9 UN 10 2 fa D fo O Y Default DSCP Mark DSCP Differentiated Services Code Point is a 6 bit field in the IP header used for QoS Classification If it is set to No Change or Best Effort then no QoS will take place e Default DSCP Mark Using the drop down menu select the protocol that will be identifi
174. n configuration allows you to configure voice mail settings for each virtual extension No Ext First Name Last Name Operation 1 831 Ronny Gordon me i Virtual Extension X 50 Configuration Update MOH File Holiday A eral anced Fs Extension Configuration Registered Phone This page allows you to configure voice mail settings for each extension I Management Ext 830 Configuration Diagnostics ta Voi Voice Mail Enable Logout i Phone Password e 4 digits lt a y m 0 5 v O 5 E mail Address rgordon yourcompnay cc Prompt Language Language 1 Only Distribution Lists Configuration Email Message Delete Leaving Messages Enable gt Registered Phone MENE Eu Back Diagnostics Logout l Cancel Changes e Enter the virtual extension number must be within the numbering plan and press save e Once the virutal extension is saved the Configure button will be come visible e Click on Configure to program voice mail message enable password e mail delivery language Distribution list email message and leaving messages 210 XBLUE Networks Voice Update MOH File Click on Browse to select a different Music on Hold file to play to callers on hold X 50 Configuration J Device Info Update MOH File I Advanced Setup a E Wireless This page allows you to upload the Music On Hold MOH file Voice NOTE T
175. nabled prior to going on line and although nothing is 100 safe against malicious network attacks enabling security will minimize the effectiveness of any attacks In addition wireless security will stop unintended client devices from joining the network e Device Info e Advanced Setup e Wireless e Basic e Security e MAC Filter e Wireless Bridge e Advanced e Station Info e Voice e Management Diagnostics Logout During the Setup Wizard some of the default wireless settings may have been changed Therefore this manual will show what the defaults are without any changes from the Setup Wizard XBLUE Networks 145 g Wireless Programming Basic e Device Info e Advanced e Wireless e Basic e Primary Additional Security MAC Filter Wireless Bridge Advanced Station Info Power Saving Being able to connect to a wireless gateway can be easy and convenient And Wireless connections are now reaching speeds comparable to a wired connections However wireless gateways are easy to locate and join with or without the administrator s permission so please enable Wireless Security as soon as possible Primary Wireless Network Programming Paramerters J Device Info 3 Advanced Setup J Wireless Basic Primary Additional Securil MAC Filter Wireless Bridge Advanced Station Info E Power Saving dl Voice 21 Management Diagnostics w Logout
176. ncy Call Table At default 911 is programmed into the table Note Numbers in the Emergency Call table cannot conflict with any numbers in the numbering plan For example when using 3 digit extension numbers do not use 911 as one of the extensions Extension Password All extensions in the system are assigned a password that is used to access voice mail and when using the phone lock unlock feature E mail Delivery of Voicemail Messages The voice mail has the ability to send a new voice mail message to a users E mail address The systems uses Simple Mail Transport Protocol SMTP to send the voice mail message as a standard WAV file which can be reviewed by most smart phones or multimedia Personal Computers FAX Modem Detection The 50 supports both FAX T 38 and Modem detection and auto fallback to G711 from an analog telephone line to the Single Line Port Flash The Flash key or hook switch on an analog telephone Single Line Telephone connected to the system can be used to activate features such as placing a call on hold picking up the held call or when transferring a call to another destination XBLUE Networks 37 Distinctive Ringing ued BuLlaquuny 210 13 Feature Description Flexible Numbering Plan The K 5 is preprogrammed with a default numbering plan which may be changed to suit customers needs When changing the numbering plan it is important to remember that the numbers entered cannot c
177. neneaes 80 Before Programming the AMO orea a a aaa i aieiaa aa eaaa ahi eaa 80 6 Getting Stated enirn ca A REE 81 SOLUD WIZAIO A A A A AA AE A RaRa 81 Setup Wizard Ta td Sy A a E AA Ae ee aaea 82 IVANPOTESCEIOS DS ate NB A A A A E E E Sia 83 7 Advanced Programming A A as yin We 101 Device Informatio A A A a A tad 103 Advanced Setup WAN 00 A A AAA i A AS A E i eee RR alee 110 AdVahiCed WAN A A atin lee 110 Advanced NAT riranin it td diia an eta align Edda dadas 116 E nt in es A esl dade ese RN 123 Quality of Service QOS ai hhh Bie isl alesis he We aes aka a aa eh doa ee ea OSs 132 PROUEUIG eau ea bau hts aha Bh So oso gp asa an bat hed Pas Sa a aa Seale Poa ade A dag Ns Bas ss wishing Seas he oD fo Sues fos toss O AO 136 DYN AMICDNS a sini A eas te Ds Pa I BS IO AS aa ares 139 UOniversal Plug and Play UPRP orea e ii hide a ad eae cd tai Satan bi A Abate ad edie edi at Sana ea 142 FUC SOLVER i onnon tea tral Guta ieee NN 143 PONCE S OVA eee aided vgs AAA ven AE A eb ia vias Gen eed 144 8 Wireless ProgramMiNg eres ent tate Ea E N 145 DOCE A A SA E 146 Additional NCEWOPKS cocida dea te Tee ee i dl Re ti es Ra oes ie Dae eae eE 148 SOCUEY AERE EE Sees ETE E are SOTO E RAN 150 Wireless Bridge iri teases A NE A nonin eres 156 ADVANCE A Ad a Pana tis a a a e a a a aaa 158 SLAHOM TM E EE E EE EEE 161 Power SAVING 20 A A DA AA A AAA teat av a A ila a be 162 XBLUE Wireless Universal Adapte sash A a A AAA A E AAA E 163 A O CO TAO 165 P
178. nfiguration Time Settings This page allows you to configure the time synchronization method of the unit Automatically synchronize with Internet time servers Manual Date and Time Settings Date 12 v 11 vj 2010 MMIDDIYY Time 08 00 10 PM v HH MM SS XBLUE Networks 227 Time Settings Management Daylight Saving Time The H 58 system can be set to use automatic daylight savings or it can be set to manual X 50 Configuration sblue 9 networks Device Info Daylight Saving Time Advanced Setup This page allows you to configure the Daylight Saving Time DST I Wireless I Voice I Management Settings System Log TR 069 Client Time Settings Internet Time Daylight Saving Time Access Control PTC Update Software Reboot Diagnostics Logout Default International DST Rule a 2 228 XBLUE Networks Management e Device Info e Advanced Setup e Wireless e Mobile Network e Voice e Management e Settings e System Log e TR 069 Client e Time Settings e Access Control e PTC e Update Software e Reboot e Diagnostics e Logout XBLUE Networks 229 Time Settings Management Access Control Access control is used to control access to the gateway Web Port Ssbjue X 50 Configuration networks Device Info Web Port O Setu This pane allows you to change the unit s web port And wail oko lfec
179. ng Notes 164 XBLUE Networks 9 Voice Voice Use Voice area of programming when establishing the system numbering plan dial codes service mode answering position call routing and restrictions and other telephone system parameters e Device Info e Advanced Setup e Wireless e Voice e Phone e Trunk e System e Voicemail e STUN e Registered Phone e Management e Diagnostics e Logout XBLUE Networks 165 uoIsua1x3 auoyd Voice Phone Extension e Device Info e Advanced Setup e Wireless e Voice e Phone e Phone Extension e Extension Linekey e Trunk System e Voicemail e Registered Phone e STUN e Management e Diagnostics e Logout During the Setup Wizard some of the default Voice settings may have been changed Therefore this manual will show what the defaults are without any changes from the Initial Setup Wizard 166 XBLUE Networks Voice The system is equipped to support up to 24 SIP telephone extensions and 1 FXS Single Line or Analog Extension Depending on the configuration and programming the SIP Extensions can all be in the same location or spread out throughout the globe bi X 50 Configuration Hblue networks Device Info SIP Authentication FE Advanced Setu This table allows you to configure the authentication for SIP client FE The current range of the extension numbers is from 101
180. ng plan do not use the IP address x x x 254 becasue this address is reservered for the system s DSP and will cause erratic operation Leased Time The amount of time that each dynamically assigned IP Address will be assigned to any one device before it is renewed If the device is still connected and active the device will probably continue with the same IP Address However if the device has been removed and inactive for more than the lease time it may be assigned a different IP Address the next time it is connected 88 XBLUE Networks Programming Wizard Wireless Basics X 50 Wizard Setup WAN Settings LAN Settings Internet Time Numbering Plan IP Trunk Trunk DID Call Routing Table This page allows you to configure the basic features of the wireless LAN interface You can enable or disable the wireless LAN interface hide the network from active scans set the wireless network name also known as SSID and restrict the channel set based on country requirements Wireless Basic Configure the basic features of the wireless LAN interface v Enable Wireless E Hide Access Point SSID XBN GW B9DA22 BSSID 00 19 15 B9 DA 23 Country UNITED STATES v Back Next Cancel The H 58 is equipped with a wireless router which allows wireless devices to connect using 802 11b 802 11g and 802 11n protocol speeds e Enable Wireless The wireless router is enabled at default and can be disabled by un checking this par
181. nimize the effectiveness of these attacks IP Settings Static IP Address Pue Device Info Advanced Setup WAN LAN NAT Security J Parental Control Quality of Service E Routing Dynamic DNS J Wireless Voice lt j Management Diagnostics Logout X 50 Configuration IP Settings Configure the IP Address and Subnet Mask for WAN interface Save settings button saves the WAN configuration data and make the new configuration effective These settings as following will take effect after the unit reboot Network Type Static IP address 192 168 1 24 Subnet mask 255 255 255 0 Primary DNS 68 94 15 1 Secondary DNS 68 94 1 1 Gateway 192 168 1 2 Enable Firewall DISABLE Static IP v IP Address 192 168 1 24 SubnetMask 255 255 255 0 Gateway 192 168 1 2 Static DNS 1 68 94 15 1 StaticDNS2 68 94 11 WAN Services Enable Firewall Save and Reboot Save Settings m The WAN IP settings can be set to Static IP Address which allows the administrator to enter a specific IP Address for the H 5 Network administrators often reserve specific IP Addresses for servers routers and gateways In addition when using a static IP address it is easier to connect to the H 5 for programming especially when programming through Network Address Translation NAT e Internet IP Address enter the IP address that will be used to identify the H 5 XBLUE Networks 111 Advan
182. nown as Redial is used to press one button for quick access to the last thirty numbers dialed from that extension Least Cost Routing See Call Routing 38 XBLUE Networks Feature Description Line Group Each telephone line in the H 5 is assigned to one of four line or trunk groups which are used to group similar trunks together For example all PSTN lines in group 1 and SIP trunks in group 2 etc Live Call Record Also known as One Touch Record feature which allows extension users to record the current conversation Live Call Record is extremely helpful for remembering telephone numbers or addresses when a pen and paper are not readily available The recording is placed in the user s personal mailbox so that they may listen at a more convenient time This feature works with local LAN and remote WAN authenticated H2B20 telephones This feature may violate privacy laws if used in a manner that is inconsistent with requirements of these laws Manufacturer assumes no responsibility with regard to the use of this feature It is provided for the virtue of ethical use only The User is responsible for using this feature appropriately considering all applicable laws Meet Me Page Meet me page allows an extension user to dial a code from any extension within the system and be connected to the person that just completed a page Once the call is established the paging port is released and the two parties will converse privately M
183. nsion number and activate the mailbox but requires some basic programming Operation Connect the 2028 telephone to the LAN port no other programming is required When Connecting over the WAN port there are four parameters that need to be programmed the SIP Proxy Server Outbound Proxy Server Registrar Server Registrar Outbound Server This programming can be done using the telephone menu or using a standard Internet Web Browser Notes 1 Although WAN extensions will automatically received an extension number it is a good idea to enter their extensions manually to make them more perminate It has been found that after a power outage for example the extension numbers may change Reminder Tone Description When the extension goes off hook speaker or handset stutter dial tone will be heard when DND MWI or Call Forward is enabled Operation This is an automatic feature Notes XBLUE Networks 71 Phone Lock Unlock PON S Telephone Feature Description Table Service Mode Description The Operator has the ability to change the mode of the system from day mode to night mode or timed mode When the system is set to day mode the Auto Attendant will only play the day greeting and extensions will use the day Class of Service for dialing privileges When the system is in night mode the Auto Attendant will only play the night greeting and extensions will use the night Class of Service for dialing privileges When
184. nsion to authenticate on the H 5 VoIP Telephone System This number will also become the extension number for the entered extension The extension number must be between the extension start and the extension end numbers as defined in the numbering plan page 187 Password Enter a password up to 24 characters that will be used to authenticate each SIP extension Day Class of Service Each extension is assigned a day class of service from 0 through 7 as defined in Call Restriction Table Configuration page found under the Trunk section of the Voice programming parameter Night Class of Service Each extension is assigned a night class of service from O through 7 as defined in Call Restriction Table Configuration page found under the Trunk section of the Voice programming parameter FXS Phone e FXS phone is the extension number of the Single Line Telephone Port in the H 5 VolP Telephone System Although the extension number cannot be changed here the extension s name and the day and night classes of service are defined here e FXS Display Name Enter the name to be displayed when this extension calls another extension within the system or voice network e FXS Class of Service Select the Day and Night Class of Service for this extension Registration Configuration Allows the administrator the ability to change some specific SIP registration parameters e Minimal Expire This is the minimal amount of time that an extension will remain re
185. nsmission IGW Group SMDR UCD Call Log Voicemail STUN Registered Phone J Management Diagnostics w Logout un a ct O i 0 D M 0 D o o 3 T lt g a The H 3 system has the ability to record call statics for incoming outgoing or both types of calls Select View to review the list or configure to configure how SMDR will be recorded in the system 198 XBLUE Networks Voice SMDR Configuration bl X 50 Configuration Hblue networks Device Info SMDR Configuration Advanced Setu The PSTN Outgoing Call Duration Start Time is used to estimate whether the PSTN outgoing call has connected a Wireless and if its duration is less than it the call won t be recorded If log mode is configured the specified SMDR record I Voice will be sent to local or and remote Syslog Phone PSTN Outgoing Call Duration Start Time 0 S Trunk A ld System Log Mode local Numbering Plan Local Type EAS l Service Mode d Transmission SMDR UCD Call Log Voicemail STUN Registered Phone Management 4 Diagnostics c 2 D y 5 2 6 O a Logout Q UN e Start Time A New SMDR record will be created after a call has been active for the entered time e Log Mode Select between local remote both to create a new SMDR record or enter None to disable SMDR XBLUE Networks 199 Voice SMDR View sblue X 50 Configuration
186. nt At default this timer is set to 1 minutes and is adjustable from 1 to 30 minutes Silence Detection for VM recording This allows the system to monitor new voice mail messaged for silence Once the silence time is reached the voicemail will prompt the caller to enter a DTMF Digit to continue If no DTMF tone is entered the call will be disconnected Voicemail Tag The tag is what is shown when an E mail arrives at its destination E mail Header The header is the information that is shown on the Subject line of the E mail 206 XBLUE Networks Voice House Keeping X 50 Configuration J Device Info Housekeeping Time Advanced Setup Wireless This page allows you to configure the housekeeping time setting Voice Date Sun Y Mon Tuel Wed Thu Fri sat O zs Time 01 00 HH MM El Voicemail General Phone Extension Virtual Extension _ Apply Save Update MOH File Holiday Advanced STUN Registered Phone J Management Diagnostics Logout D y Y J Y 3 9 E e Select the time of day and day of week that the system should do maintenience deleting old messages and doublechecking message waiting indication etc XBLUE Networks 207 Voice Phone Extension Each SIP telephone connected to the system has a corresponding voice mailbox which can be customized Click on the Configuration button to configure the voice mailbox X 50 Configuration
187. nt Messaging rather than the actual IP Address XXX XXX XXX XXX Select Parental Control URL Filtering and then select Add to enter a URL Filtering rule Select whether to Exclude or Include entered URL Address blue X 50 Configuration networks Device Info URL Filter Please select the list type first then configure the list entries Maximum 100 I Advanced Setup entries can be configured WAN LAN 2 NAT 53 Securi J Parental Control Time Restriction nt hc Address Port Remove Quality of Service Dynamic DNS Upnp File Server w Print Server J Wireless J Voice Management Diagnostics Logout URL List Type Exclude Include 130 XBLUE Networks Advanced Programming X 50 Configuration J Device Info Parental Control URL Filter Add H Ad d Setup x A Enter the URL address and port number then click Apply Save to add the entry to the URL filter LAN NAT 43 Security URL Address Parental Control Port Number Time Restriction URL Filter Quality of Service 3 Routing Apply Save Default 80 will be applied if leave blank Dynamic DNS Upnp File Server Print Server J Wireless Voice J Management amp Diagnostics Logout 2 3 0 e Enter the URL address to be Included or Excluded e Enter the Port Number if different from Port 80 to be Included or Excluded by this entry The p
188. o return the system back to factory default All programmed parameters will be restored to the factory default settings and Initial Startup Wizard will be activated XBLUE Networks 221 Management System Log The system log is used to verify and diagnose network settings and errors There are several different levels of system logs from informational to critical X 50 Configuration blue x System Log The System Log dalog alos you to wew the System Log and conde the System Log options Chick View System Log to view the Syst Chick Conbgure System Log to conkigure the System Log options uote TN Cepen ieg corten Syommicg 3 TRS Chest AS AIDA Contes EIS X 50 Configuration System Log Configuration i oe Setu If the log mode is enabled the system will begin to log all the selected events For the Log Level all events above hs or equal to the selected level will be logged For the Display Level all logged events above or equal to the selected ol level will be displayed If the selected mode is Remote or Both events will be sent to the specified IP address and J Management UDP port of the remote syslog server If the selected mode is Local or Both events will be recorded in the local Settings memory System Log TR 069 Client Select the desired values and click Apply Save to configure the system log options Y lt a T 3 o a Access
189. oE z File Server Print Server PPP Username re wireless PPP Password Voice 3 Management Authentication Method AUTO y O fee Automatic Assigned DNS g Logou Static DNS 2 WAN Services Enable Security Save and Reboot Save Settings The WAN Port of the H 5 can also be set to PPPoE In this case the Internet Service Provider ISP will supply the administrator with a specific User Name and Password most likely it will be case sensitive which is required when connect the WAN port to the Internet Automatic Auto This will automatically negotiate the correct authentication protocol Password Authentication Protocol PAP This will send the authentication un encrypted Challenge Handshake Authentication CHAP This is more secure than the aforementioned PAP and sends the authentication encrypted Microsoft s version of CHAP that allows mutual authentication between peers by piggybacking challenge and response packets on a successful packet Static DNS 1 amp 2 The Static DNS address maybe required by the Internet Service Provider ISP If not the default gateway address can be used WAN Services Enable Firewall Although nothing is 100 safe against malicious network attacks keeping the firewall enabled will minimize the effectiveness of these attacks XBLUE Networks 113 Advanced Programming Local Area Network LAN When the H 58 comes on line the Local Area Netwo
190. omething PSTN Public Service Telephone Network s the generic name given to the legacy telephone company lines QOS Quality of Service Although QoS is synonymous with packet prioritization it really is the measurement of the voice or data transmission quality from end to end However QoS can be improved by using packet priori tization which allows voice to take precedents over data packets This results in a better connection and commu nication between two end points Remote Worker A remote worker is someone that will be using the telephone system s resources but does not reside in the same physical area RJ 21X An RJ 21X is the location usually on a Punchdown Block where the Telephone Compnay s Telephone Lines enter into the building Router A router is used to direct incoming and outgoing data packets A router is often used to assign DHCP Addresses basic Internet security and Network Address Translation NAT Security See Wireless Security SIP Session Initiated Protocol This protocol was specifically developed for transmitting voice over the Internet by communications professionals SIP has very little overhead helping to eliminate jitter and latency Although not yet realized SIP was developed as an universal standard and the goal is to make SIP phones as common as standard 2500 sets STUN Session Traversal Utilities for NAT STUN is a protocol that allows applications operatin
191. ommunications path allowing the user to place a second internal or external call e Dial the desired telephone number e After the second call is answered and when the user is ready to establish the conference press the conference button and all three parties will be joined in a single conversation Notes 1 This feature is accessed through the menu on the LCD Display 2 When using PSTN lines the dB Volume level may be lower when in a conference XBLUE Networks 61 Call Blocking BuljeACIL BDIAUAS JO sse Telephone Feature Description Table Class of Service Traveling Description This feature allows the user to roam from one extension to another and retaining their dialing privileges regardless of the telephone s programmed Class of Service Operation When making a call from a telephone with a more restrictive class of service enter 55 the user s extension number the user s voicemail password Default is 0000 and then the user may place their call This extension retains the new Class of Service for one minute after the call has been disconnected Notes Distinctive Ringing Description At default all of the H2 2 extensions ring in the same way However each user may select from eleven 11 different ring tones making it easier to determine when their telephone is ringing In addition each telephone line PSTN or SIP trunk can be programmed with a distinctive Ring tone making it easi
192. onflict with the numbers entered in the Emergency Call Table TABLE 3 3 Default Numbering Plan Description Default Numbers Configure Start extension number 101 End extension number 125 FXS Phone Extension 125 Operator speed dial number 0 Day Night Alternate Day Night AA Voicemail Service Number 450 Start Virtual Extension Number 830 Start PSTN Line number 701 Start IP Trunk Line Number 711 Start Trunk Group Number 80 All Paging number 400 All Paging Range LAN WAN Both Paging Group Start Number 401 1 401 2 402 3 403 UCD Group Start Number 430 1 430 2 431 3 432 4 433 System Speed Dial 600 600 through 699 Start Call Park Number 731 K 50 to H 50 Each H 50 VolP Telephone System can be one of ten systems that creates a voice network Once connected extensions will be able to dial directly to extensions on the network For example if an extension 111 in Boston wanted to call an extension 211 in San Francisco they would dial 211 In the call routing table 211 will be directed to the San Francisco Gateway and the call will be connected Similarly telephone line calls can be routed to remote gateways for cost effective call processing Hot Dial Keypad The 2020 telephone endpoints support hot dial keypad dialing which allows a user to dial a telephone number without lifting the handset or pressing the speaker button Last Number Redial Last Number Redial also k
193. only known as the Internet 110 POP3 119 Network News Transfer Protocol 125 NTP Network Time Protocol 143 IMAP 220 IMAP Version 3 389 LDAP 443 HTTPS 531 AOL Instant Messenger Unofficial 636 LDAPS 953 DNS 992 Telnet over TLS SSL 993 IMAPS 995 POP3 over TLS SSL 1194 Open VPN 3101 Blackberry Enterprise Server Unofficial 3389 Microsoft Remote Server Remote Desk Top 5060 SIP 5061 SIP over TLS 5500 VNC remote Desktop Protocol Unofficial 5631 PC Anywhere data 5632 PC Anywhere Status 5800 VNC over HTTP Unofficial 5900 Virtual Network Computing VNC Apple Remote Desktop 5938 Team Viewer Remote Desktop Unofficial 6891 6900 Windows Live Messenger File Transfer Unofficial 6901 Windows Live MEssenger Voice Unofficial 8008 HTTP Alternate 23399 Skype Unofficial XBLUE Networks 251 Glossary of Terms Wi Fi Multimedia WMM is the standard which was created to define QOS with WiFi Networks and is used to improve audio video and Voice applications transmitted over WiFi WWW World Wide Web The world wide web is the generic name for the Internet 252 XBLUE Networks Index Numerics 802 11 89 802 11a 24 145 802 11b 24 89 145 802 119 24 89 145 802 11n 24 89 145 802 11n EWC 159 Access Control 230 Web Port 230 Access Point PIN 153 ACLEP 243 Action When MAX Error Reached 203 Address Resolution Protocol 108 243 Admin Password 203 Administration Control
194. or 60 seconds after the call is disconnected and then it returns to the original Class of Service Trunk Group All trunks are automatically placed into one of four trunk groups which are used to group trunks PSTN or SIP with like programming such a local and long distance XBLUE Networks 43 Station Message Detailed Recording UNH Jo 9AN UOANQLASIO Ied peun Feature Description Unified Call Distribution UDC or Hunt Group The system has four Uniformed Call Distribution UCD Groups Hunt Groups each can support up to 25 extensions Each UCD can be programmed as an all ring linear or distributive ring group and if unanswered calls can be rerouted to another destination such as a different menu and greeting or directly to a voice mailbox e All Ring Rings all extensions simultaneously e Linear The call is placed into queue and the system attempts to ring the first programmed member if that member is busy the next programmed extension is tired If that one is busy the third pro grammed member is tried and so on e Distributive The call is placed into queue and the system finds the agent that is on hook and idle the longest and rings that member first UCD Agent Logon and Logoff Agents extensions may dial a code which temporarily takes them out of all UCD groups Once the agent logs off they will not receive any additional incoming UCD calls This can be very helpful when an agent is out of the offic
195. ort may be one of the Well Known Ports or a specific port such as AOL Instant Messaging Port 531 XBLUE Networks 131 SOO amas jo yeno Advanced Programming Quality of Service QoS e Device Info e Advanced e WAN e LAN e NAT e Security e Quality of Service e DSCP Marking Bandwidth Control e Routing e Dynamic DNS Quality of Service is a generic term used to represent the ability to prioritize and if needed change the header for specific IP packets QoS is often used to improve voice quality and data transfer rates However using QoS does not guarantee voice quality the only way to guarantee voice quality is to have a data network connection that is large enough to handle both the data and voice traffic Moreover the H 5 does not guarantee voice quality Voice quality is a function of the network network devices data integrity and sufficient bandwidth to handle the networks traffic Therefore XBLUE will do its best to help with voice quality but there is no guarantee written or implied that the quality of the voice network will be satisfactory without changing network devices or upgrading available bandwidth 132 XBLUE Networks Advanced Programming DSCP Differentiated Services Code Point blue X 50 Configuration networks Device Info SSCP Marking Advanced Setu This feature attaches a DSCP value to IP packets sent to the WAN side A DSCP value ca
196. ortheast Sales 2 Central Eastern Sales 3 Southeast Sales 4 Menul 1 Sales 2 Account Payable 3 Accounts Receivable 4 Enable Wireless Multicast Forwarding WMF is a delivery protocol for information to a group of destina tions Although most applications use unicast broadcasting to a single location WMF is typically used in oneway streaming media At default this is disabled NAT Network Address Translation NAT reconciles the internal DHCP Addresses with the published Static IP Address It is this protocol that makes it possible to share one published Internet address with multiple internal LAN devices NIC Network Interface Card Any device that connects to a network requires either a wired or wireless Net work Interface Card Each NIC has its own unique Media Access Control MAC address 246 XBLUE Networks Glossary of Terms NPT Network Time Protocol A protocol that defines the ability to synchronize different computer systems over a packet switched network using UDP packets via port 123 as the transport layer TABLE 13 1 Some Network Time Protocol Network Time Protocol time a nist gov time nist gov 129 6 15 28 192 43 244 18 NIST Gaithersburg Maryland NCAR Boulder Colorado time b nist gov nistl dc certifiedtime com 129 6 15 29 NIST Gaithersburg Maryland 16 200 93 8 bovnet North Virginia 2 A time a timefreq bldrdoc gov nistl dc certifiedtime com 132 163 4 101 216 200 93 8
197. ostname MAC Address IP Address Expires In LAN WAN 00 19 15 a2 70 57 192 168 10 2 14 hours 55 minutes 4 seconds Route 00 19 15 a2 6f 49 192 168 10 3 14 hours 54 minutes 54 seconds ARP DHCP Advanced Setup J Wireless amp Voice Device nformation 21 Management E Diagnostics E Logout Ss e Host Name The name of the device connected to the network e MAC Address The physical address of the device connected to the network e P Address The IP address of the device connected to the network e Expires In The length of time left on the current device s lease XBLUE Networks 109 Advanced Programming Advanced Setup WAN Device Info e Advanced e WAN e LAN e NAT e Parental Control e Quality of Service e Routing e Dynamic DNS Advanced WAN Wide Area Network NYM dnjes pesuenpy At default the WAN Port is set to Automatic Configuration DHCP Dynamic Host Control Protocol DHCP allows the WAN Port of the H 58 to automatically receive an IP and Subnet Mask Address as well as locate and join the network s default gateway or router However this may have been changed during the Setup Wizard At default the WAN port can be set to Automatic Configuration DHCP but it could be set to Static IP or PPPoE X 50 Configuration a Dlue networks Device Info IP Settings 3 Advanced Setup Configure the DHCP for WAN interface Save settin
198. oups There is no visual indication lamp or LCD when an agent is logged off e WON Alphanumeric Backlit Display Description The HBLUE 20290 telephone comes standard with a backlit graphic LCD display that supports 64 alphanumeric characters Operation N A Notes N A XBLUE Networks 53 Agent Log On Off UCD Group PIOH 2HeWO Ny Telephone Feature Description Table Automatic Hold Description This feature helps simplify the call handling process by allowing the user to answer a call and then press a preprogrammed extension button without pressing the hold button first The answered call will automatically be placed on hold To pickup the held call the user will press the hold button or another extension can press the preprogrammed telephone line button Operation This is an automatic feature in the 2020 telephone Notes 1 This will work when the user is on a Telephone Line or Intercom call 2 Automatic Hold can be disabled by the administrator in the H 58 system It is found in the Programmable Line Key parameter in the Voice gt Phone Section Busy Callback Description The 2020 supports busy callback to an extension This allows the user to dial 6 when they call an extension and gets a busy signal Once Busy Callback is activated the called extension will ring calling parties extension when it becomes idle The calling extension can also cancel the Callback by dialing 66
199. park button to retrieve the call Notes 1 Only extensions with a programmed Call Park button is allowed to park a call 2 Any extension that dials the park code while a call is in the park location is able to retrieve a call 3 A Call placed into a park location will recieve Music on Hold Call Pickup Description This feature allows the user to pickup a call that is ringing at another extension Operation While a call is ringing at another extension press the preprogrammed Call Pickup call or dial the call pickup code 53 extension number Notes 1 Call pickup does not work with analog telephones Call Waiting Description The 20290 SIP telephone can be programmed to receive special alert ring whenever a second call rings at the user s extension If the user would would not line to received the special ringing just disable Call Waiting If disabled calls to the Intercom calls to the user s extension will receive a busy tone or follow the Busy Forward if programmed Operation To enable call waiting allows a second call to ring at the user s extension dial 98 To disable call waiting does not allow a second call to ring at their extension dial 98 Notes 1 This feature is only available for the 2028 SIP telephone 60 XBLUE Networks Telephone Feature Description Table Call Blocking Description The 2828 has the ability to block up to 10 different telephone numbers Operation
200. patible as defined in section 68 316 of Part 68 FCC Rules and Regulations UL CSA Safety Compliance The 5 system has met all safety requires and found to be in compliance with the Underwriters Laboratories UL 60950 1 Docmentation Disclosure The information contained in this document is subject to change without notice and should not be construed as a commitment by XBLUE Networks LLC The information contained herein is supplied without representation or warranty of any kind XBLUE Networks reserves the right without notice to make changes to the equipment equipment design and documentation as advances in engineering and manufacturing methods warrant and assumes no responsibility and shall have no liability of any kind arising from the supply or use of this document or the material contained herein Warning This documented information is designed to assist in the installation of the new XBLUE products XBLUE networks has done its best to give adequate warnings and cautions to advise both technical and non technical individuals but it is very important to use common sense when installing all electrical equiptment e The use of this system may result in local long distance Internet access or data transfer charges which are the sole responsibility of the user owner of the equipment XBLUE Networks 9 JU3uuaJe7s DOA Notices and Conventions e Wireless access has been added for convenience however XBLUE does not warr
201. pgrade Software File Browse Configuration File Browse Private Phonebook File Browse Public Phonebook File Browse e Locate the Public Phonebook File and click on the Browse e Locate the saved file e Click on the Update button button e Click on OK to complete the the upload or Cancel to stop the upload e Click on the Phonebook tab and then the Public Page tab If the file format is correct the informaiotn will be visible If the numbers are not visible recheck the file format Notes 70 XBLUE Networks Telephone Feature Description Table Phone Lock Unlock Description The phone Lock Unlock feature allows the user to lock their extension to prevent someone from making unauthorized calls from their extension The phone lock unlock feature does not block intercom or emergency calls it only blocks telephone line PSTN or SIP Trunk calls Operation e To lock the phone dial 97 extension mailbox password e To unlock the phone dial 97 extension mailbox password Notes 1 Locked extensions can only make intercom or emergency calls Plug and Play Description When connecting an 2026 to the H 5 system over the LAN it will automatically authenticate and be assigned an extension number and activate the mailbox An extension connecting over the WAN port will also automatically authenticate be assigned an exte
202. r 176 Trunk Group 176 DID Number 96 Differentiated Services Code Point 133 Direct Inward Dial 171 Direct Inward Dial DID 176 Direct Inward System Access 204 DISA 204 Disable Voice Mailbox 208 Disable WMM Advertise 147 149 Distinctive Ringing 51 62 Distributed Group 190 DMZ 121 244 DND Display Name 96 DNS 85 86 111 244 Do Not Disturb DND 63 Do Not Disturb DND 51 Domain Name System 85 86 244 Standard 139 Domain Server 95 174 Down Stream 87 115 Downstream Bandwidth 135 DSCP 133 134 DSL 247 DSP IP Address 115 DTMF Digit 206 DTMF Signal off Duration 195 DTMF Signal on Duration 195 DTMF Type 194 Dynamic DNS 139 Dynamic Domain Name System 139 Dynamic Host Configuration Protocol 83 87 88 109 110 115 244 Dynamic IP Address 141 244 245 Dynamic Name Service 111 DynDNS Settings 141 DynDNS org 141 E mail Delivery 206 E mail Delivery of a Voice Message 202 E mail Notify with Voice Files 206 Emergency Number Routing 185 Enable Label 178 Enable Wireless 89 147 148 Enable Wireless Multicast Forwarding 147 149 Environmental 23 Ethernet Cable 79 Extensible Authentication Protocol 152 Extension Extension Number 91 Ringing 179 254 XBLUE Networks Voice Mailbox 208 Voicemail 208 Extension Feature Reset 51 63 External Call Forward 50 Factory Default 219 221 FAX Detection 194 Support 194 Feature Flexible Button 64 Feature Button Programming 51 Feature Button Reset 52 66 File Server 143 Pas
203. r Night to Day e Dial 1 to record the English Greeting Enter the Greeting Menu ID number 0 which is the default for all telephone lines additional menu numbers are 1 through 10 Dial 1 to record the Day Greeting Dial 2 to record the Night Greeting Dial 3 to record the Break Lunch Greeting Dial 4 to record the Holiday Greeting Dial 5 to record the Temporary Geeting In the Answer Position the auto attendant can be set with a Menu Tree A menu tree allows callers to route their call by dialing the digits associated with their choice Each Menu can have its own personalized greeting explaining what the caller should dial to find their desired person XBLUE Networks 241 Voicemail Administration Voicemail office Message Pickup Mailbox Main Menu Voicemail Default 200 Enter Password mote Message Pickup into the Auto Attendant Sse Dial Dial Mailbox Number e a Enter Password gt Listen To New Messages O gt Delete All Messages gt Record Personal Greeting gt Mailbox Password gt Record Name gt Send Message to Mailbox gt Administration B Administration gt Record 1 Greeting gt Record 2 4 Greeting gt Rerecord System Prompts gt Previous Menu 6 E Voicemail Administration 1 Greeting to be recorded gt Regular Hours gt After Hours gt Break Lunch gt Holiday gt Previous M
204. r to create a valid WPA pre shared Key Use the following protocols to establish wireless security Open no encryption not recommended without WEP enabled Shared each device on the wireless network must use the same WEP Shared authentication key This should be considered rudimentary security 802 1x is a Port based authentication based on Extensible Authentication Protocol which generally requires a client application which authenticates to a specified server RADIUS before being allowed to connect to the wireless access point WEP Wired Equivalent Privacy One of the original wireless encryption protocols which was thought to be secure Today with a minor investment it can be cracked pretty quickly This should be considered basic security WPA Wi Fi Protected Access an intermediate measure security protocol created by the Wi Fi Alliance which uses Tempoal is found to be more secure than WEP TKIP Temporal Key Integrity Protocol Was added to WPA and is backwards compatible with older WEP devices but can be infiltrated with re injection and spoofing PSK Pre Shared Key RFC 4785 can be convenient when managing a closed network for easier authentication WPAZ2 The second version of WPA which is more secure but does not always work with older wireless installations AES Advanced Encryption Standard Block Cipher encryption which was adopted by the US Government and now used world wide for
205. r when the user presses the hook switch Flash New Call Enable Disable This allows the administrator to grant or deny system users the ability to flash the telephone line to renew dial tone and allow the caller to start dialing Disabling this feature will disable call waiting FXO to FXO Call Duration This time establishes the amount of time two telephone lines can be conferenced together before the call is disconnected The default is 5 minutes and is adjustable from 1 to 15 minutes plus unlimited Note It is not advised or recommened to set this timer to unlimited DTMF Signal on Duration This is the amount of time that the DTMF tone will audibly play DTMF Signal off Duration The is the amount of time that will pass between between audible tones Pause Time The pause timer which appears as a P is the amount of time that will pass between dialing functions Ring Abandon Time This timer gives the system the ability to match a telephone line provides disconnect timer Release Guard Time This timer is a noise sensitivity adjustment timer used to eliminate false disconnects At default it is set to 1 0 and can be set from 1 0 1 5 2 0 2 5 3 0 Increase this timer to ignor noise on the telephone lines to avoid erroneous disconnects XBLUE Networks 195 Transmission 3 0 3 J 07 a lt o 9 E 5 1 S a m z g mi ai Voice Internet Gateway Group Voice Network X 5
206. rammed to synchronize with the master system 3 Will this system have any remote workers A remote worker is someone who uses the telephone system s resources but does not reside in the same building or physical area Connecting remote workers requires a static Class A or B IP Address and the ISP s DSL Cable modem should be programmed as a bridge or concurrent bridge Passe The H 58 VoIP Telephone System must have a static Class A or B IP Address when connecting multiple systems or remote workers 4 Will the system be connected to PSTN Lines This may determine where the system will be located If PSTN lines are being used it is a good idea to locate the H 50 VolP Telephone System close to where they enter the building XBLUE Networks 77 Where to begin ulbaq 0 SISUM Installation 5 Will the system join an existing network or will it be on it s own network If joining an existing network Connect the WAN port of the H 58 to the current network It will then act as both a WAN and a LAN Also if there is more than one wireless device make sure that they are not all using the same channel Joining an existing Local Area Network DSL Modem Telephone Lines Crossover Cable E If the system is going to be a standalone system with isolated cables for VoIP there is no need to connect it to the Internet except for remote programming 78 XBLUE Networks Installation A standalone
207. ration Enter the time in eight digit twenty four hour format X 50 Configuration J Device Info Service Mode Configuration a Advanced Setup a Wireless Service Mode configuration allows you to configure the day night service mode You can also customize the working time manually for each week day Time Day Night Jeena Week Day Working Hours Lunch Break Numbering Plan Sun 00000000 12001300 Service Mode _ A Transmission Mon 08001700 12001300 IGW Group SMDR Tue 08001700 12001300 MD Gali Log Wed 08001700 12001300 Voicemail STUN Thu 08001700 12001300 Registered Phone Management Fri 08001700 12001300 w Diagnostics Sat 00000000 00000000 Logout Cancel Changes e Define each day with a Start and an End time A start time of 00 00 and an end time of 00 00 results in no change of status e The system can be placed into Day Mode Service Mode Configuration Service Mode configuration allows you to configure the day night service mode You can also customize the working time manually for each week day O Time 9 Day Cancel Changes e The system can be placed into Night Mode Service Mode Configuration Service Mode configuration allows you to configure the day night service mode You can also customize the working time manually for each week day O Time Day Night 192 XBLUE Networks Voice Transmission The transmission a
208. rea of programming is used to set the country that the unit will be installed and the signalling protocol that will be used At default the H 5 is set to North America X 50 Configuration Ablue J Device Info Audio 1 Advanced Setup RAE TERR LEC DICA lt amp Wireless Country NORTH AMERICA E Voice RTP Packet Size 20 ms Codec G 711 u law First v 4 Trunk A ita CodecG 711alaw Second v c Numbering Pian Codec G 726 40 Third v Payload 96 0 Service Mode T Transmission CodecG 726 32 Fourth v Payload 97 no IGW Group amne E SMDR Codec G 726 24 Fifth y Payload 98 v UCD Call Log ES E C PIERE Codec G 726 16 Sixth Payload 99 STUN Registered Phone RFC2833 Payload 101 Management DTMF Type RFC2833 Diagnostics Hold Recall Time 60 Logout FXS Fax Support G711_PASS Caller ID Method FSK After Ring y Interdigit Timeout 5 0 sec FXO Call Abandon Time 600 Y ms Ring Recognition Time 200 ms Delay Ring Time 3 0 y sec Dial Wait Time 1 y sec Interdigit Timeout 5 0 y sec Flash Time 700 ms Flash New Call Disable FXO to FXO Call Duration 5 y min DTMF Signal On Duration 100 ms DTMF Signal Off Duration 100 ms Pause Time 15 v sec Ring Abandon Time 60 y sec Release Guard Time 10 y sec XBLUE Networks 193 UOISSILUSUCIL Voice Audio e Country North America UK Japan Sweden Germany France Belgium Finland Italy Netherlands China
209. rected to the entered Server IP Address e External Port End Enter the end port of the service to be directed to the entered Server IP Address This may be the same as the start port number e Protocol Select the protocol to be used TCP UDP or Both e Internal Port Start This port should match the external Port Start entry e Internal Port End This Port should match the External Port End entry 118 XBLUE Networks Advanced Programming NAT Port Triggering Port Triggering unlike Virtual Servers which redirects a specific IP Address to a specific location Port Triggering opens a port in the firewall allowing any IP Address with the correct port in the address header access into the system When an incoming port falls between the port start and the port end settings and the protocol matches the associated protocol the entered port start and port end will be opened and directed to the open protocol The trigger port end cannot exceed 400 ports more than the trigger port start Select Port Triggering Setup and then select Add to add ports or Remove to remove ports from the current list blue X 50 Configuration networks Device Info NAT Port Triggering amp Advanced Setup as i f WAN Some applications require that specific ports in the Routers firewall be opened for access by the remote parties LAN Port Trigger dynamically opens up the Open Ports in the firewall when an application on t
210. rectly through the system or T38 allows fax transmission in real time over an IP Network e Caller ID Method Caller ID in the US is a FSK signal that is passed between the first and second ring However the H 5 has the ability to compensate for other types of Caller ID Protocol FSK before ring FSK after ring DTMF before ring DTMF after ring e Interdigit Timeout At default the H 5 is set to 5 seconds and adjustable from 2 to 9 seconds 194 XBLUE Networks Voice FXO Telephone Trunk Line Call Abandon Time This is the timer that the system uses to verify the At default the call abandon timer is set to 600 ms and is adjustable from Disabled and 100 to 1000 ms Changing this may cause erratic operation Ring Recognition Time This timer determines the minimum ring signal detection time for all analog telephone lines Changing this may cause erratic operation Delay Ring Time This timer determines the amount of time that the system will wait before the system begins audibly ringing Changing this may cause erratic operation Dial Wait Time This parameter is to compensate for older telephone line providers which are slow to process the first digit dialed Changing this parameter may cause erratic operation Interdigit Timeout This timer is the amount of time that will be allowed to pass between digits dialed Flash Time This timer determines the flash timing that will be sent to the telephone line provide
211. register proxy 174 XBLUE Networks Voice Local Port Register Status When Set to On the Register Expires will be referenced otherwise it will not be referenced The SIP IP Trunk provider will provide the proper settings for this parameter Support E 164 This protocol was defined by ITU T to standardize international telecommunications numbering plan used over the Public Switched Telephone Network PSTN For proper dialing formats some SIP IP Trunk Providers may require this to be enabled At default it is disabled Support Direct Inward Dial DID When set to Yes the IP Trunk can be used in DID operation See Direct Inward Dial on page 176 Local SIP Port for IP Trunk Enter the port supplied by the SIP trunk provider Local RTP Port for IP Trunk Enter the Real Time Protocol supplied by the SIP trunk provider Support End Dial on When set to Yes the call will be sent out immediately after pressing the key Interdigit Timeout At the expiration of this timer the call will be sent even if the user is not done dialing Pause Time This is the amount of time that will be placed into a dialed number when a P is entered into the number Session Timeout This is the amount of communications time for the IP trunk An entry of Zero means that there is no restriction RPort When enabled the client is behind Network Address Translation NAT the Rport will allow SIP proxy to append the pub
212. ress the preprogrammed DSS button or dial the desired destination e Hang up to release the call or remain on the line to announce the call Notes 1 If the receiving extension is forwarded the transferred call will follow the forwarding 2 If the receiving extension is not forwarded and goes unanswered it will recall at the extension that transferred the call Volume Control Description The 2020 system is equipped to adjust the volume levels of the following settings e Ringing extension and telephone line e Handset e speaker e Headset Operation Press the volume up to increase or down to decrease the volume of the currently used feature For example while the telephone is ringing use the volume button to increase or decrease the ringing volume Notes Web Management Description The 2028 can be programmed using the LCD menu or using a standard Internet Web Browser such as Windows Internet Explorer Operation Enter the IP Address in the browser address bar to access the Web interface page for programming Notes XBLUE Networks 73 Transfer JuSuabeuela am Telephone Feature Description Table Notes 74 XBLUE Networks 5 Installation Installation Planning This chapter will show how to prepare and install the H 5 system and basic networking setup and protocol Basics 1 Never perform any wiring in a wet location while standing in water or during a lightning storm 2
213. rk LAN IP Address will be set to 192 168 10 1 and the Subnet Mask will be set to 255 255 255 0 However this may have been changed during the Setup Wizard networks Device Info LAN Settings Advanced Setu Configure the IP Address and Subnet Mask for LAN interface Save Settings button saves the LAN configuration WAN data to make the new configuration effective LAN These settings as following will take effect after the system reboot gt NAT IP address 192 168 10 1 Subnet mask 255 255 255 0 Q Dsp IP address 192 168 10 254 Enable DHCP Server ENABLE 5 Port Triggering Start IP Address 192 168 10 2 End IP Address 192 168 10 25 A DMZ Host Leased Time 24 Enable Secondary IP DISABLE D Security Secondary IP address Secondary Subnet k 53 Parental Control z mass y 3 Quality of Service IP Address 192 168 10 1 S Routing Subnetmask 255 255 255 0 3 Dynamic DNS S Upnp DSP IP Address 192 168 10 254 Print Server Wireless Disable DHCP Server Voice Enable DHCP Server E i ee Start IP Address 192 168 10 2 Diagnostics Logout End IP Address 192 168 10 25 Leased Time hour 24 Static IP Lease List A maximum 32 entries can be configured MAC Address IP Address Remove Configure the second IP Address and Subnet Mask for LAN interface Save and Reboot _ Save Settings 114 XBLUE Networks Advanced Programming The H 58 system is a gateway which
214. rmally it is set to the same value as External Port End However if you modify Internal Port Start then Internal Port End will be set to the same value as Internal Port Start Remaining number of entries that can be configured 32 J Parental Control Use Interface ipoe_eth2 eth2 v Quality of Service Service Name 9 Selecta Service Windows 2000 Terminal Server y Custom Service gt A 7 _ Pr Server IP Address 192 168 10 191 y I Wireless A _ Voice Y iS Management 1 Diagnostics External Port Start External PortEnd Protocol Internal Port Start Internal Port End e Son 3389 3389 Tep 3389 A 3389 3389 UDP sv 3389 TCP TCP i TCP TCP y TCP TCP TCP TCP X TCP A TCP X A e Use Interface e Service Name The administrator may create their own or use one of the of the preprogrammed commonly used services e Custom Service If used this required field allows the administrator to enter a name to be used for the custom service e Server IP Address Enter the IP address of the Server or device that will receive the incoming TCP UDP traffic e External Port Start Enter the start port of the service to be di
215. rt remote workers even if they are a node on a voice network 18 XBLUE Networks Introduction Creating a Voice Network Using the Internet and the WAN port it is possible to connect multiple H 5 systems together creating one large voice network Campus Environment with 3 or 4 digit dialing between each location To keep it cost effective only one H 58 VolP Telephone System requires a static Class A or B IP Address the rest can use DHCP Addresses However each location must have access to the Internet with enough bandwidth to support the number of calls to be processed Creating this type of voice network requires a little preplanning to ensure that there enought bandwidth and no numbering conflicts Generally it is a good idea to have a specific numbering sequence for each location This can be as easy as routing specifc groups of numbers such as 100 to 149 for the Master System 150 to 199 for the second location 200 to 299 for the third location etc or when using 4 digit dialing the numbering plan may resemble 1000 to 1499 for the Master System 1500 to 1999 for the second location 2000 to 2999 for the third location etc Another option is to use a leading Digit where the Master System is 1 the extension number 1101 1102 1103 etc the second system is 2 the extension number 2101 2102 2103 etc the third system is 3 the extension number 3101 3102 3103 3014 etc 10xx f PEPE B L PEF
216. rules entered in the Call Routing Table The Call Routing Table is built using up to 40 different routing rules Each call routing condition rule directs the dialed digits to a specific route and is made up of eight parameters which include the From and To dialed digits Minimum and Maximum number of digits to evaluate number of digits to Delete or Insert before dialing the numbers over the Destination route line group The call routing table is used to route calls over a voice network which allows the administrator to route calls the most inexpensive way For example in a voice network with locations in Boston Chicago and San Francisco calls with a 617 area code can be routed to the Boston location thus avoiding toll charges Call Waiting The Call Waiting Flash supports the CO line flash which allows extension users to pick up a call after receiving a call waiting indication from the telephone line provider Caller ID The system is equipped to received caller ID requires a subscription from the telephone line provider and will at default passed the information to a ringing telephone SIP or Analog extension Class of Service Each extension in the system is assigned one day and one night class of service of service which determines the extension s dialing privileges There are eight different Classes of Service which are defined in the Call Restriction Table A Class of Service COS o
217. s Enter the maximum number valid entries are 1 128 of client computers that will be supported by the wireless access point Enable Wireless Guest Network The Wireless Guess Network allows clients to join the wireless access point H 58 VoIP Telephone System without getting access to the network or other network clients This is similar to a Hot Spot Double Click on the Checkbox to enable the Guest Network Guest SSID At default the Guest SSID is set to Guest but should be changed as indicated in the SSID XBLUE Networks 147 Basic Wireless Programming Additional Networks X 50 Configuration J Device Info Wireless Additional Networks Advanced Setup This page allows you to configure additional Wireless Networks x Isolate Disable Enable Max Enabled SSID Haden Cents Wu se WMF Clients BSSID f 5 w10_Guestl 16 NA ne f ihe J F Station Info wi0_Guest2 16 NA Power Saving z 1 E l 4 Voice E wi0_GuesB3 16 NA Management J Diagnostics Logout JOMISN euonIppy Apply Save e Enable Wireless At default the checkbox indicates that wireless is enabled when enabled the wireless name SSID will be broadcast and visible to anyone that is looking for wireless gateways e SSID Service Set Dentifier is the name that identifies a particul
218. s considered a holiday separately If the holiday lasts for two or more days enter each day individually For example if January 1 2 and 3 were all holidays each day will be entered individually e On Off duty Select on duty if the system should process the entered date or off duty to ignore the entry 212 XBLUE Networks Voice Advanced Opens the H 58 FTP site to view the voicemail files S blue X 50 Configuration networks Device Info Voice Mail advance setting allows you to browse upload or download voice files through ftp server I Advanced Setup Wireless Browse Voicemail File I Voice Phone J System Voicemail General Phone Extension Virtual Extension Update MOH File Holiday Advanced STUN fe Ee Registered Phone ia Management w Diagnostics w Logout g lt Click on Browse Voicemail File to view the files WARNING Any changes made in this page may result in erratic operation DO NOT make changes unless instructed to do so by a quilified technical support representative XBLUE Networks 213 Voice STUN Use STUN Session Traversal Utilities for NAT to support remote phones that are installed behind NAT or a firewall X 50 Configuration Device info STUN Configuration 3 Advanced Setup You can configure STUN in this page to support remote phone if this device is behind a NAT or firewall J Wireless 4 Voice STUN Enabl
219. s the maximum number of digits that will be evaluated Any digits that exceeds this number will not be evaluated e The del delete digits column is the number of digits that will be deleted when the dialed digits match the From and the To entry e The maximum number of digits that can be inserted from the insert column is ten e Calls can be routed to a specific telephone line 1 through 6 a SIP IP Line 1 through 8 between other H 58 systems using the GW group or a group can be created using either telephone lines or SIP IP Trunk Lines or a combination of both XBLUE Networks 99 WAN Port Settings sumas YOd NVM Programming Wizard Complete the Setup Wizard by selecting the Save amp Reboot to save the changes or Exit amp Reboot to discard the changes Select the Back button to modify any parameters that may need to be changed before completing the wizard Exit amp Reboot Back Save amp Reboot Done Internet Protected Mode Off f vy R100 100 XBLUE Networks 7 Advanced Programming Advanced Programming Using an Internet browser enter the H 5B VoIP Telephone System s IP Address The default LAN IP Address is set to 192 168 10 1 Je ITED 7 Edit View Favorites Tools Help x Gsecureseach AMEN y X 50 Configuration A A A This will bring up the Login window Lee y Warning This server is requesting that your username
220. sable account management user Apply Save e Service Name Enter the name that will be used when on the network to identify the storage area e Workgroup Enter the workgroup name At default the entered name is workgroup e Read only access When checked anyone connected to the device will only be able to read the information e User Name Enter the name that will be used to authenticate a user and give them access to the device e Password Enter then password that will be used to authenticate a user and give them access to the device 1 On a computer connected to the network go to Start and locate Control Panel 2 In Control Panel click on the System icon 3 Click on the Computer Name tab Windows 7 users will click on Advanced System Settings and then locate the Computer Name tab 4 The workgroup name can be found in the middle of the Computer Name tab next to Workgroup The File Server cannot be connected if Printer Server is connected XBLUE Networks 143 File Server 4 Advanced Programming Printer Server The H 58 system can work as a print server which allows other members of the workgroup to share the printer connected to the USB port s2biu e X 50 Configuration J Device Info Print Server settings Advanced Setup WAN LAN 23 NAT Y Enable on board print server dl Security 2 Parental Control Printer name
221. security RADI US RFC 2865 Remote Authentication Dial in User Service s a client server protocol using centralized authentication which requires a network server for all endpoints that connect to the network This is done in the application layer using UDP packets RADI US Port The Well Known Ports for sending UDP packets are 1812 and 1645 depending on the network installation and the server 152 XBLUE Networks Wireless Programming Select WPS to quickly establish wireless security Sblue X 50 Configuration networks amp Device Info Wireless Security Advanced Setup J Wireless Basic Please select your Security Mode Manual WPS Securi XBN GW B9DA22 qe 5 a R MACH 0 Keep existing Clients Yes No Wireless Bridae Advanced a Station Info Select WPS Method Push Button PIN Power Savin Access Point Pin 76308574 Help Start AddER Voice E gt External Device Pin Management Diagnostics Logout Currently authorized Clients 0 Apply Save L 5 wn Keep existing Clients If there are any authorized clients connected to the wireless access point they may be automatically granted access by selecting Yes Select No to disconnect all current wireless devices e Access Point PIN Personal Idendtifcation Number The H 58 system generates a PIN to be used to authenticate clients on the network External Device PIN The ad
222. series of numbers plus the actual telephone number e Auth ID Authentication ID The SIP IP Trunk provider will provide the Authentication ID Depending on the provider the Auth ID may be an account number telephone number or reference number e Auth Password Authentication Password The SIP IP Trunk provider will provide the Authentication Password Depending on the provider the Auth Password may be an account number telephone number or reference number A Proxy Server is a go between that makes requests on behalf of other clients Its primary roll is to route packets the fastest way possible and enforce NY routing policies even if it has to rewrite specific parts of the request before forwarding the packet A Register Server sends a Registrar Server requests so that it will place vital information in a location for the Domain Server Some SIP IP Trunk providers require that a Registrar Server be reference in order to keep the connection working correctly An Outbound Proxy is often used as a central location for security verification before connecting two devices This is commonly used as an additional layer of security e SIP Proxy The SIP IP Trunk Provider will provide the SIP Proxy The SIP Proxy can be either a class A or B IP Address or must likely will be a specific Uniform Universal Resource Locator URL Address e SIP Proxy Port 5060 is one of the Well Known Ports that is used for the transmission
223. ses Network Time Protocol NTP to synchronize the time and date In addition the date and time can be set manually Time and Date in Display The first line on the LCD of an idle 20280 telephone shows the date and time The Time format can be changed from the default USA Time 12 Hour to USA Time 24 Hour or European 12 and 24 Hour format When using the European format the date will also change after 1 minute from MM DD YY to DD MM YY format Toll Restriction The Call Restriction Table is used to define up to eight different classes of service which is used by both SIP telephone endpoints and SIP trunks The Call Restriction Table is built created by using up to 40 different allow tables Each table uses a from digit and a to digit to define the approved digits If a number is dialed that is not between the from and the to digits the call is denied and will not be placed Transfer Calls that are answered by a SIP telephone endpoint may be transferred to another destination such as a different extension voicemail or an extension on another system within the voice network Traveling Class of Service Also known as Account Codes This allows authorized users to make calls on restricted extensions The systems recognizes the user when they enter a code and their password and brings their less restrictive class of service to the new location The user s Class of Service remains active f
224. st computer Enter the computer s IP address and click Apply to activate the DMZ host Clear the IP address field and click Apply to deactivate the DMZ host DMZ Host IP Address 122 XBLUE Networks Advanced Programming Security Security not to be confused with Wireless Security for wireless security see page 150 is used to block incoming and outgoing IP Addresses as well as a Parental Control settings Device Info Advanced WAN LAN NAT Security Outgoing IP Filtering Incoming IP Filtering Parental Control Quality of Service Routing Dynamic DNS Incoming and outgoing Filters are used to direct specific packets to the programmed location based on a set of parameters This type of filtering is commonly used with games to facilitate the movement of IP packets XBLUE Networks 123 Security Advanced Programming Outgoing Filtering Select Outgoing IP Filtering Setup and then select Add to add IP Address or Remove to remove IP Addresses from the current list blue X 50 Configuration I Device Info Outgoing IP Filtering Setup I Advanced Setup E WAN By default all outgoing IP traffic from LAN is allowed but some IP traffic can be BLOCKED by setting up filters LAN NAT Choose Add or Remove to configure outgoing IP filters Security _ 2 IP Filtering Filter Name Protocol Source Address Mask Source Port Dest Address M
225. stem during a lightning storm Lightning damage is not covered by the manufacturer s warranty 12 It is a good idea install the equipment where it is out of reach of children 13 Only plug the system into a standard 120 Volts AC 10 N au y XBLUE Networks 11 Trademarks SAJeLUaper Notices and Conventions Part Numbers Below is a list of component part numbers TABLE 1 2 Componet Part Numbers SKU Part Number Description 47 9001 X 50 Telephone System Gateway 47 9002 X 2020 SIP Telephone Endpoint 47 9003 24 Button Sidecar Electronic Dialing Module EDM 47 9004 8 Port 10 100 Ethernet Switch 47 9005 XBLUE Neteworks X 50 Universal Wireless Adapter 47 9006 6 Foot Ethernet Cable 12 XBLUE Networks 2 Introduction The 50 IP Small Business System is a full featured Session Initiated Protocol SIP Voice over Internet Protocol VoIP Telephone System and Gateway with an integrated auto attendant and voice mail system which comes equipped with six FXO ports to accommodate six standard PSTN telephone lines one FXS port to accommodate one single line analog telephone or FAX machine and will support up to 24 SIP telephone endpoints In addition the H 5 includes all of the standard gateway features such as Firewall Local Area Network LAN and Wide Area Network WAN Ports plus an integrated SIP server and 802 11N Wireless Access just to name a few H 58 Callouts Learning th
226. sword 143 User Name 143 Firewall 83 85 111 119 121 127 215 Flags 108 Flash New Call 195 Flash Time 195 Foreign Exchange Office 244 Foreign Exchange Station 244 FXO 13 79 244 FXO to FXO Call Duration 195 FXS 13 79 91 Extension Phone Number 168 Phone Number 187 G G 711 249 G 723 1 249 G 728 249 G 729 249 Gatekeeper 244 Gateway 79 80 81 107 244 Gateway Name 196 Gateway Password 196 GMT 90 Greenwich Mean Time 90 Group Assign 178 Guest SSID 147 H H 323 244 Hide Access Point 89 147 148 Hold Recall Time 194 Hold Reminder 66 Holiday 212 Holiday Schedule 212 Holiday Schedule Settings 212 Host Name 109 Hot Spot 147 House Keeping 207 Hunt Group 189 ICD Group Groups 190 Name 190 IETF 245 IGMP 244 IGW 99 181 196 244 IGW Group 181 196 Incoming IP Filter 123 127 Destination IP Address 127 Destination Port 127 Destination Subnet Mask 127 Filter Name 127 ICMP 127 IP Filtering 126 Source Port 127 Source Protocol 127 Source Subnet Mask 127 TCP 127 TCP UDP 127 UDP 127 Initial Setup Wizard 221 Initialize System 219 Installation Basics 75 Interactive Buttons 66 Interdigit Timeout 175 194 195 Internet 172 244 Internet Browser 81 Internet Engineering Task Force 245 Internet Gateway 244 Internet Gateway Group 196 Internet Gateway Router 16 Internet Group Management Protocol 244 Internet IP Address 85 111 Internet Protocol Address 245 Internet Protocols 27 Internet Service Provi
227. t alter foboot Voice Web Port 80 Management Settings System Log TR 069 Client Time Settings Access Control Web Port Password PTC Update Software Reboot J Diagnostics Logout gt A Q v 8 2 El e Select the port to be used when accessing the Web Port At default it is set to port 80 Note Changing this port may affect the operation of the system 230 XBLUE Networks Management Passwords Aablue amp Device Info Advanced Setup Wireless Voice 3 Management Settings System Log TR 069 Client Time Settings Ac tr Web Port Password PTC o Update Software _ Reboot Diagnostics Logout TABLE 10 1 Passwords The H 5 has three different levels of passwords Admin Support and User X 50 Configuration Access Control Passwords Access to your DSL router is controlled through three user accounts admin support and user The user name admin2583 has unrestricted access to change and view configuration of your device The user name support is used to allow an ISP technician to access your device for maintenance and to run diagnostics The user name user can access the device view configuration settings and statistics as well as update the router s software Use the fields below to enter up to 16 characters and click Apply Save to change or create passwords Note Password cannot contain a space Usern
228. t will be accessed when sending a e mail of a new voice message Zo If the SMTP server is unknown locate a computer on the network and open their e e mail client If using Outlook or Outlook express go to Tools and select OS Account Settings Click on the e mail the address and locate Outgoing e mail DNS Server and make a note of the address Also to locate the SMTP Server Port click on More Settings and then click on the Advacned Tab and locate the Outgoing SMTP Port and make a note of the port This will be needed the next step SMTP Server Port Enter the SMTP port that will be used when accessing the SMTP server Some common ports are 25 80 465 and 995 Sender E mail Address Enter the e mail address that will be used when sending a new voice mail message If possible a new e mail address which resembles voicemail yourcompany com can be created making the sender s voice mailbox consistant Sender User Name This is the name that is used to authenticate the sender before being able to send an e mail using the entered SMTP server This entry may resemble the sender e mail address Sender Password This is the password that is used to authenticate the sender before being able to send an e mail using the entered SMTP server Max Recording Time This is the maximum recording time for a voice mail message Once this timer is reached the caller will be disconnected and the message will be se
229. te Settings button to update device to the saved configurations Settings fle Browse Update Settings XBLUE Networks 81 sqeL plezim dns Programming Wizard The Setup Wizard guides the administrator through the required setup parameters to make the H 50 operational The Setup Wizard must be completed at least once before gaining access to the Advanced Setup programming area If any of the parameters are unknown just press Next and continue All of these parameters can be adjusted later using the Advanced Setup area X 50 Configuration My Aly GS ame Pager Safety Tools X 50 Wizard Setup WAN Settings LAN Settings Wireless Basic Internet Time Numbering Plan IP Trunk Trunk DID Call Routing Table Setup Wizard Tabs e WAN Settings See WAN Port Settings on page 83 e LAN Settings See LAN Port Settings on page 87 e Wireless Basic See Wireless Basics on page 89 e Internet Time See Internet Time on page 90 e Numbering Plan See Numbering Plan on page 91 e P Trunks if needed See SIP Trunks on page 94 e DID Trunks Requires IP TRunk See SIP Trunks on page 94 e Call Routing Table See Call Routing Table on page 97 Before beginning the installation process it is a good idea to gather as much networking information as possible This includes IP Addresses for the LAN WAN Default Gateway Subnet etc It is also a good idea to mak
230. te Time 188 190 Restore Default 221 Restore Default Settings 221 Restore System Backup 219 Ring Abandon Time 195 Ring Assignment 179 Day 179 Night 179 Ring Recognition Time 195 Ring Type 178 RJ 21X 76 248 Router 79 248 Routing Emergency Numbers 185 RTP 134 RTP Packet Size 204 RTP Port 175 S Secure Sockets Layer 248 Security see Wireless Security 248 Sender E mail Address 206 Sender Password 206 Sender User Name 206 Service Mode 52 72 192 Service Mode Configuration 192 Service Name 143 Service Set Dentifier 89 147 148 248 Session Initiated Protocol 13 248 Session Timeout 175 Session Timer 18 XBLUE Networks 257 Session Traversal Utilities 214 Session Traversal Utilities for NAT 248 Setup Wizard 82 110 114 145 186 Silence Detection 206 Simple Mail Transport Protocol 248 Single Digit Dial Menus 204 Single Digit Dialing 205 Auto Attendant 205 Extension 205 Greetiing Mode 205 Null 205 UCD 205 Single Digit Dialing Table 204 Single Digit Table 204 Single Line Telephone 91 SIP 248 SIP Authentication 91 Trunk 171 SIP Extension Authentication 167 SIP IP Trunk Provider 95 174 Authentication ID 95 174 Authentication Password 95 174 Outbound Proxy 95 174 Phone Number 95 174 Port 5060 95 174 Register Expires 95 174 Register Server 95 174 Register Status 95 175 SIP Domain 95 SIP Proxy 95 174 Support E 164 96 175 User Name 95 SIP IP Trunks 79 99 SIP Port 168 175 SIP Telephone
231. te device must register and be authenticated to be granted access to the Voice Network In addition it provides address translation and pro vides other services such as bandwidth management and locating gat ways H 323 the originally created as a multi media protocol later to incorporate Voice over IP It is the most mature and widely used protocol Intranet An Intranet is a private computer network that an Internet Protocol backbone This could be consid ered a private version of the Internet Internet The Internet is a series of interconnected computers and computer networks that transmit and receives data using a packet switching protocol known as Internet Protocol The Internet is generically known as the World Wide Web IGW Internet Gateway A gateway joins two or more disparate networks such as an intranet LAN from the Internet WAN or when separating a normal LAN from wireless guests Generally a gateway will have at least one each WAN and LAN port IGMP Internet Group Management Protocol The protocol that manages multicast groups to more effi ciently stream multicast groups such as Video and Gaming 244 XBLUE Networks Glossary of Terms IP Address Internet Protocol Addresses P addresses are assigned two different ways static or Dynamic Static A static IP Address is used by any device that establishes infrastructure such as a router a severer a printer faxes etc Internal or
232. tension during night 101 Alternate Operator extension during day Alternate Operator extension during night FXS Phone Number 125 Operator Code 0 Extension Registration No Phone Number Password 4 Oo pa uN The numbering plan establishes the dial plan that will be used for the H 5 system It defines the start extension number 101 and the ending extension number 125 as well as the day and night operator extension or extensions In addition the H 58 includes one FXS Single Line analog Telephone which has a default number of 125 and the number to be dialed to ring the operator 0 all of which can be customized The SIP Authentication area is where the extension telephone numbers and passwords are established These numbers are used by the SIP telephone endpoints to authenticate to the 50 system It is important to keep in mind if this system is going to be part of a larger voice network the whole network must have one unified numbering plan For example a system in Boston may have extensions numbered 1001 1025 in Chicago 1501 1525 Las Vegas 2001 2025 and in San Francisco 3001 3025 etc This will allow an extension to dial 4 digits 3 digits number plans will also work and speak to someone at a different location For example someone in Boston dials 2021 and speaks to an extension user in Las Vegas without using a telephone line Tables Suggested 4 Digit Numbing Plan on page 92 and Suggested 3 Digit Nu
233. ternet Thus the voice quality of these line are directly related to the ISP speed There are several SIP IP Trunk providers on the market and the integration should be standardized However this may not always be the case and although we do our best to integrate all SIP Trunks there is no guarantee written or implied that every SIP IP Trunk provider will work with the 5 94 XBLUE Networks Programming Wizard The settings will be provided by the SIP IP Trunk Provider please contact the provider if any ajustments are needed to integrate their SIP Trunk e e e o e Phone number The assigned phone number which will be provided by the SIP IP Trunk provider User Name The SIP IP Trunk provider will provide the user name Depending on the provider the user name may be an account number telephone number or reference number Auth ID Authentication D The SIP IP Trunk provider will provide the Authentication ID Depending on the provider the Auth ID may be an account number telephone number or reference number Auth Password Authentication Password The SIP IP Trunk provider will provide the Authentication Password Depending on the provider the Auth Password may be an account number telephone number or reference number A Proxy Server is a Go Between that makes request on behalf of other clients Its primary roll is to route packets the fastest way possible and enforce routing policies even i
234. the Intranet LAN to the Internet Basically it is the window to the Internet e Static DNS 1 2 The Domain Name System DNS the Internet s phone book and is used to translate IP Addresses to something that is easy to remember such as xbluenetworks com Some Internet Service Providers ISP require Static DNS when using static IP Addresses WAN Services e Enable Firewall Although nothing is 100 safe against malicious network attacks keeping the firewall enabled should minimize the effectiveness of these attacks XBLUE Networks 85 WAN Port Settings sumas YOd NVM Programming Wizard Point to Point Protocol over Ethernet PPPOE X 50 Wizard Setup MENTES LAN Settings Wireless Basic Internet Time Numbering Plan IP Trunk Trunk DID Call Routing Table IP Settings Enter information provided to you by your ISP to configure the WAN IP settings X PPP usually requires that you have a user name and password to establish your connection In the boxes below enter the user name and password that your ISP has provided to you PPPoE y PPP Username PPP Password Authentication Method AUTO Y Automate assign e staicDNS eHaP Primary DNS server MSCHAP Secondary DNS server WAN Services Enable Firewall Next Cancel The WAN Port of the H 5 can also be set to PPPoE In this case the Internet Service Provider ISP will supply the administrator with a User Name and Password most likel
235. the call will not forward The timer can be set from 15 to 180 seconds If the alternate attendant does not answer the call and this timer is greater than zero 0 the call will go to the operator mailbox to save the programming and Back to return to the main Numbering Plan Programming e Voicemail Service Number Is the pilot number that will be dialed to ring one of the four voice mail ports e Start PSTN Line Number The H 58 has 6 PSTN lines numbered 701 701 702 703 704 and 705 e Start IP Trunk Number The H 5 has 8 SIP Trunks number 711 712 713 714 715 716 717 and 718 e There are 4 trunk group numbers 80 81 82 and 83 each can have one or more trunks with a combination of PSTN and or SIP Trunks e All Paging Group Dial this code to page all extensions in the system e Range LAN WAN and or Both All extensions must be in the same subnet 188 XBLUE Networks Voice e Start Paging Group Number The H 58 has three paging groups each with the ability to have up to 24 LAN WAN or both extension types Enter up to 24 extensions in a group X 50 Configuration AA Info Paging Group Configuration Advanced Setup Make sure the phone numbers you enter are what have been configured in the Phone Extension page Paging Group 1 Paging Group 2 Paging Group 3 oe Both y Both Both y Numbering Plan Range Range Range Service Mode Transmission IGW Group SMDR
236. the entry 184 XBLUE Networks Voice Routing Emergency Numbers X 50 Configuration dl Device Info Emergency Numbers Advanced Setup 3 Wireless This page allows you configure five emergency call numbers and lines with which emergency calls are sent out Number 1 911 Number 2 i a Number 3 Answering Position o Call Routing Call Restriction Number 4 2 Emergency Numbers c 4 System Number 5 6 ae ee Line Selection PSTN First Y Registered Phone y pes Save Settings Cancel Changes a J Diagnostics C Changes 5 amp Logout e Each system can evaluate up to five different numbers If a match is found the call will be sent through the Line Selection parameter e Using the drop down menu select which way the call should be directed when a match is found Calls can be directed through the first PSTN line First SIP Trunk or through an idle PSTN lines PSTN First PSIN First IP First PSTN Onl XBLUE Networks 185 Voice System e Device Info e Advanced Setup e Wireless e Voice e Phone e Trunk e System e Numbering Plan e Service Mode e Transmission e GW Group e SMDR e UCD Call Log e Voicemail e Registered Phone e Management e Diagnostics e Logout LUa1SAS During the Setup Wizard some of the default Numbering settings may have been changed Therefore this manual will show what the defaults are wi
237. the time elapsed from the beginning of an event or action such as a voice transmis sion until the receiving party hears the signal High latency causes poor reproduction of a voice transmission whereas lower latency results in higher voice quality LDAP Lightweight Directory Access Protocol A directory is a set of objects with similar attributes organized in a logical and hierarchical manner The most common example is the telephone directory which consists of a series of names either of persons or organizations organized alphabetically with each name having an address and phone number attached MAC Media Access Control The MAC address is a unique level 2 identifier which is required on all devices that connect to a network This address is usually assigned at the factory where the device is built Unlike an IP or Subnet Mask address the MAC address does not change which is critically important when using Dynamic Host Configuration Protocol DHCP A MAC address consists of 6 octets in hexadecimal format and looks like xx Xx Xx XX XX XX 00 01 43 65 a0 e4 XBLUE Networks 245 Glossary of Terms Menu Trees A menu tree is a series of choices that a caller can dial to process their call more efficently For example a main greeting may instruct the caller to dial 1 for sales which accesses menu 2 which instructs the caller to dial 1 for Northeast Sales 2 for Central Eastern Sales Southeast Sales etc Menu2 1 N
238. their implementation sblue X 50 Configuration networks J Device Info Upnp Configuration I Advanced Setup WAN Enable Upnp protocol LAN 40 NAT Security Apply Save Parental Control E Quality of Service Routing Static Route Dynamic DNS Upnp File Server Print Server J Wireless a Voice Management Diagnostics Logout dUdN Aid pue Bnid esienun 142 XBLUE Networks Advanced Programming File Server This future feature will allow the administrator share the contents of an external hard drive by connecting one to the USB port on the H 58 system sblue J Device Info 3 Advanced Setup ey WAN LAN NAT Security Parental Control Quality of Service Routing Dynamic DNS Upnp File Server Print Server ireless Voice J Management Diagnostics Logout To locate the workgroup Note X 50 Configuration File Server Configuration File Server provides file sharing service for various Microsoft Windows clients and can integrate with a Windows Server domain Your USB mass storage can be accessed by Windows Linux Network Neighborhood Select the desired values and click Apply Save to configure the Mass Storage options Service Name Workgroup Read only access User Name Password Y Enable Disable Mass Storage se XBLUE GatewayX50 Workgroup Y Enable Di
239. thirty numbers dialed from that extension XBLUE Networks 41 Pause Insertion Janes LONE SIDO Feature Description Registration Server The H 50 VoIP Telephone System acts like a registrar server for both SIP telephone endpoints and SIP trunks which eliminates any possibility of a numbering conflict Remote Management The K 5 VoIP Telephone System combines both Proxy and Registrar servers in its application For a Registrar server it acts as the front end to the location service for a domain reading and writing mappings based on the contents of the Register requests The location service is then typically constructed by a proxy server Service Mode There are three service modes Day Night and Time When the system is in day mode the day greeting will play and the day class of service will be referenced when an extensions dials a number Night mode the night greeting will play and the night class of service will be referenced when an extension dials a number If the system is set to Time mode it will automatically switch between day and night modes and the associated classes of service day and night SIP Trunk The system can support up to 8 SIP uplink servers known as SIP Trunks These trunks once authenticated are treated as any other trunk telephone line in the system In addition to the normal programming such as Answer Position Call Routing Call Restriction and Trunk Groups the H 58 also supports provision
240. thout any changes from the Setup Wizard 186 XBLUE Networks Voice Numbering Plan X 50 Configuration blue 9 networks re Device Info Numbering Plan Advanced Setu Numbering Plan allows you to configure the extension number range You can define the special extension a Wireless number or service number These settings will take effect after the system reboot Start Extension 101 End Extension 125 FXS Phone Number 125 1 System Start Extension 101 Numbering Plan Service Mode End Extension 125 Transmission EW Group FXS Phone Number 125 IA Operator coe T UCD Call Lo 23 Voicemail Voicemail service number 453 STUN 5 Registered Phone Start Virtual Extension Number 830 a Management ement Start PSTN Line number 700 2 m Diagnostics T Logout Start IP Trunk number 710 g Start Trunk Group number 80 E All Paging number 400 Z All Paging Range Both v Start Paging Group number 401 Start ICD Group number 430 4 Configuration system Speed Dia so Coniguaion Start Call Park number 731 Cancel Changes e Start Extension Enter the beginning extension number for the system e End Extension Enter the ending extension number for the system If the number does not fall between the start and end number it is considered an invalid extension e FXS Phone Number Enter the analog or single line number that will be dialed to ring the single telephone number The number must be within the start and end
241. tifcation Number 153 Personalize Your Greeting 238 Phantom Extension 210 Phantom Mailbox Extensions 20 Phone Extension Number 168 Phone Book 52 69 Phone Extension Configuration 208 Phone Lock Unlock 52 71 Plain Old Telephone Service 171 Plain Old Telephone Service POTS Trunks 171 Plug amp Play PnP 52 Plug and Play 71 Point to Point Protocol over Ethernet 113 247 Port Triggering 119 PPP 247 PPPoE 86 110 113 247 Printer Server 144 Programmable Feature Buttons 169 Programmable Key Call Park 169 Do Not Disturb 169 Live Record 169 Others 169 PSTN 169 SIP Telephone Extension 169 SIP Trunk 169 Programmable Line Keys 169 Prompt Language 203 Protocol 248 Proxy Server 95 174 PSK 152 250 PSTN 77 87 115 171 177 248 Public Switched Telephone Network 79 PSTN Line Number 188 PSTN Lines 235 PTC Configuration 232 Public Service Telephone Network 248 Public Switch Telephone Network 171 248 Public Switched Telephone Network PSTN 79 Q QOS 248 QoS 132 134 Quality of Service 132 147 248 R RADIUS 152 250 RADIUS Parameters 152 Radius Port 152 250 Reboot System 234 Record Greeting 238 Record Your Name 238 Register Server 95 174 Registered Phones 215 Registrar Server 95 174 Registration 174 Registration Configuration 168 Release Guard Time 195 Reminder Tone 52 71 Remote Authentication Dial in User Service 152 250 Remote Message Pickup 239 Remote Worker 201 Session Timer 18 Reroute Destination 190 Rerou
242. ttings 87 WAN Settings 82 83 WAN eth0 137 141 WAP 89 Web Management 52 73 Web Port 230 Well Known Ports 152 251 WEP 151 152 250 Wide Area Network 16 24 224 249 WiFi 24 Wi Fi Alliance 152 250 Wi Fi Multimedia 147 Wi Fi Protected Setup 151 Wired Equivalent Priivacy 152 Wireless 102 145 802 11n protection 159 802 11n Rate 159 802 11n Support Client Only 159 Advanced 158 Band 158 Basic Rate 159 Beacon Interval 159 Channel 158 Control Sideband 159 DTIM Interval 159 Fragmentation Threshold 159 Guest Access 148 Guest Network 147 Max Clients 147 Maximum Clients 149 Multicast Rate 159 RTS Threshold 159 Security 150 Security Protocol 151 Station Info 161 Transmit Power 159 WPA PSK 152 Wireless Access Point 89 154 156 157 XBLUE Networks 259 Wireless Basic 82 Wireless Bridge 156 157 Wireless Gateway 146 Wireless Interface 145 Wireless LAN 80 89 Wireless MAC Filtering 154 155 Wireless Power Saving 162 Wireless Security 146 802 1x 152 250 Advanced Encryption Standard 152 250 AES 152 250 Open 152 250 Pre Shared Key 152 250 PSK 152 250 RADIUS 152 250 RADIUS Port 152 250 Remote Authentication Dial In User Service 152 250 Security 123 Shared 152 250 Temporal Key Integrity Protocol 152 250 TKIP 152 250 WEP 152 250 WiFi Equivalent Privacy 152 250 Wired Equivalent Privacy 152 250 Wireless Security 123 WPA 152 250 WPA2 152 250 WLAN 162 WMF 147 149 WMM 147 149 160 Workgroup 143 World
243. tton 16 on the Sidecar Last two on the Lower Left buttons TABLE 4 4 Dialing Codes BN Program BN Number Feature Log on off Code Feature 70 15 04 91 Log Off 70 16 04 91 Log On Enter the following code to create a Do Not Disturb button button TABLE 4 5 Dialing Codes on button 28 on the sidecar Lower Right last BN Program BN Number DND No Code needed 70 28 06 Enter the following code to create a DND Call Forwrad button on button 4 on the telephone the forward destination is voicemail 450 TABLE 4 6 Dialing Codes BN Program BN Number Others DND Forward Code Type Both Destination Voicemail 70 04 04 24 2 450 Enter the following code to create a DND Call Forward button on button 4 on the telephone to an Outside Number such as a cellular telephone TABLE 4 7 Dialing Codes BN BN DND Outside VM Confirm Outside Program Number Others Forward Code Type Both Indicator Password Password Number 70 04 04 24 2 w 0000 5992583 The Operator The extension that rings when 0 is dialed can create a button to manually switch from Day to Night mode Enter the following code to create a Service Mode button on button 5 of the Operator s Sidecar This will be the top button on the left side TABLE 4 8 Dialing Codes BN Program
244. u Call Voicemail Default 450 gt Listen To New Messages oo gt Enter Password gt Delete All Messages 1 gt New Message Review gt Listen to new messages gt Skip to next message gt Delete Message gt Forward this message gt Listen to Previous Message gt Previous Menu Remote Message Pickup gt Record Personal Greeting Call into the Auto Attendant gt Mailbox Password gt Dial gt gt Dial Mailbox Number gt Enter Password gt Record Name mE gt Send Message to Mailbox gt Administration HO gt After Reviewing a New Message A gt Save 14 gt Delete Message gt Previous Menu 9 e AGNES 4 gt Forward Message 1 gt Distribution List 1 2 gt Distribution List 2 3 gt Distribution List 3 0 gt All Mailboxes gt Previous Menu Remote Message Pickup XBLUE Networks 240 Voicemail Voicemail Administration Any mailbox can log into the administration mailbox to rerecord the main system greetings The Automated Receptionist Attendant can answer with one of eleven 11 menues each with with five different greetings Day Lunch Night Holiday and Temporary To log into the administration mailbox first log into one of the existing mailboxes e Press e Enter the administration mailbox Password The default is six zeros 000000 e Dial Zero to change the greeting mode from Day to Night o
245. ult setting is the maximum frame size of 2346 which means that it will not fragment any frames that it sends to wireless clients This setting is best for most environments RTS Threshold 2347 e RTS CTS frames packet size threshold once exceeded RTS CTS is sent DTIM Interval Delivery Traffic Indication Message Informs the clients about the presence of buffered multicast broadcast data on the access point e The default value is 1 and it can be set from 1 to 255 ms Beacon Interval Beacon Frames are transmitted to periodically announce the presence of a wireless LAN e The default value is 100 and it can be set from 1 to 65535 Global Max Clients This is the maximum number of wireless clients for all established wireless networks XPress Technology e Enable this feature to improve wireless performance Transmit Power 100 20 40 60 80 XBLUE Networks 159 Advanced pauenpy Wireless Programming e WMM Wi Fi Multimedia This feature improves the experience for audio video and voice applications over the Wi Fi network e WMM No Acknnowledgement When disabled this feature sends wireless confirmaiton packets however when disabled it will not send the packets causing less wireless transmission e WMM APSD Automatic Power Save Delivery allows SIP telephone endpoints to work in low power consumption mode 160 XBLUE Networks Wireless Programming Station Info e Device Info e Advanced e
246. unauthorized calls placed at night Numbering Plan See Flexible Numbering Plan Off Hook Preference Similar to Automatic Line Select and Hot Line The analog SLT telephone and 2028 extension users have the ability to select how their telephone will react when they lift the handset or press the speaker button For example the telephone can access a specific telephone line line group dial a specific or group of extensions and even dial an outside telephone number Outside Calls Once authenticated an 20289 telephone can dial a telephone number without going off hook pressing the speaker button or accessing a telephone line In addition the user can press the softkey under Backsp to delete a number if it is dialed incorrectly Once the Dial Time out timer expires or the user presses the center navigation button Check Button the call is sent to the H 58 for processing The user can also press a preprogrammed telephone line button and dial the number directly One Touch Record Also Known as Live Call Record Extensions have the ability record the current conversation One Touch record is extremely helpful for remembering telephone numbers or addresses when a pen and paper are not readily available The recording is placed in the user s personal mailbox so that they may listen at a more convenient time This feature works with local LAN and remote WAN authenticated H2 2 telephones This feature may violate privac
247. uting address select save to active the route X 50 Configuration blue 9 networks Device Info Routing Static Route A maximum 32 entries can be configured 4 Advanced Setup WAN Destination Subnet Mask Gateway Interface Remove LAN NAT Add Remove Parental Control Quality of Service Routing Static Route Dynamic DNS Upnp e 5 5 a File Server Print Server J Wireless 5 Voice 3 Management Diagnostics Logout e Enter the Destination Network Address Enter the Subnet Mask of the Destination Network Address e Enter the Gateway IP Address e Select if the routing will be sent through the WAN ethO or the LAN br0 XBLUE Networks 137 Advanced Programming Select Static Route and then select Add to the static routing address select save to active the route X 50 Configuration 3 Device Info Routing Static Route Add Advanced Setup ae 3 3 WAN Enter the destination network address subnet mask gateway AND OR available WAN interface then click LAN Apply Save to add the entry to the routing table 4 NAT I Securi 4I Parental Control Destination Network Address Quality of Service Subnet Mask Routing Static Route Dynamic DNS Use Interface Y Upnp Use Gateway IP Address File Server Print Server J Wireless Voice 2 Management Diagnostics Logout 9 T e Destinat
248. vision collection and diagnostics Automatic Route Select ARS See Call Routing Backlit Display The 2020 SIP Telephone endpoint has a 6 line 128 x 64 backlit display which can be programmed go into sleep mode or stay lit Basic Calling There are two different types of calling Intercom which are calls within the system and telephone line to an external location When a dialed number is within the system numbering plan it is considered an intercom call If the number is not within the system numbering plan but matches an entry in the routing tables the call will be routed over the appropriate telephone line or line group Related Features Numbering Plan and Call Routing Busy Call Back Busy Call Back allows the user to dial a code when they call a busy extension to queue up for a call When the called extension hangs up the calling extension will ring when calling extension lifts the handset the called extension will being ringing Busy Lamp Field BLF Busy Lamp Field also known as Direct Station Select DSS is a visual indication usually a LED on a preprogrammed button that shows when an extension or telephone is busy The associated LED will be lit solid indicating that the extension or telephone line is busy Call Abandon Call Abandon is a timed signal which is sent from the telephone company to the system to indicate that a telephone line had disconnected This is especially helpful when callers disconnect the c
249. wever even AD 4 the best encryption does not guarantee unauthorized access but some encryption is better than no encryption The goal of any security is to deny access to unwanted intruders The H 58 has several different security protocols Once the security protocol is selected it is very easy to connected authorized clients What does that say 2 a Like any lock and key system the key must match the lock in order to gain access Wireless security is no different The selected encryption protocol will not allow wireless devices to join the network unless it has the correct key Keys are generated several different ways one simple but effictive way is using a shared key which takes a phrase such as ItlsWindylnChicago and put it through a complex mathematical algorithm which may vary in length from 64 to 128 bits and generates a key that may resemble Eale3683Cd Any device that broadcasts that key to the H 58 will be granted access otherwise access is denied 150 XBLUE Networks Wireless Programming For more advanced network administrators the H 5 comes with 9 different types of security protocols and it has Wi Fi Protected Setup WPS which is an easy and fast way to establish wireless security Device Info J Advanced Setup Wireless Basic Security XBN GW B9DA22 MAC Filter Wireless Bridge Advanced Station Info Power Saving amp J Voice Management
250. xt extension See System Numbering Plan see page 187 to set up UCD Groups 180 XBLUE Networks Voice Call Routing Rules Call Routing is used to automatically direct dialed numbers through a specific trunk trunk group or through another H 5 system The rule will only be followed if all aspects of the rule are true otherwise it is ignored Enter the information that will make up the rule and press Add X 50 Configuration Device Info Call Routing Table Configuration S Advanced Setup J Wireless Call Routing allows you to configure the call routing table Each item will be a routing rule for outgoing call From To define the number range Min Max define the match length Del Insert can change the target number Destination to define the outbound call interface y Add a new Call routing entry A maximum 40 entries are allowed E Do From 5 To 3 Call Restriction MinLength 1 e Emergency Numbers i Ti System Maxena 2 O Delete 0 Registered Phone innert t1 Management Destination PSTN Line 1 y Diagnostics IGW Group An Logout Cancel Changes No From To Min Max Del insert Destination IGW Group Remove Edit Change Order 1 0 a 99 0 Group 1 E Edi Up Down Delete Selected e From This is the lowest digit or digits that will be affected by this Call routing rule e To This is the highest digit or digits that will be affected by th
251. y it will be case sensitive which is required when connecting the WAN port to the Internet The ISP s modem gateway must be set as a bridge allowing the H 58 system to authenticate directly with the SP e Automatic Auto This will automatically negotiate the correct authentication protocol e Password Authentication Protocol PAP This will send the authentication un encrypted e Challenge Handshake Authentication CHAP This is more secure than the aforementioned PAP and sends the authentication encrypted e Microsoft s version of CHAP that allows mutual authentication between peers by piggybacking challenge and response packets on a successful packet e Static DNS 1 2 The Domain Name System DNS the Internet s phone book and is used to translate IP Addresses to something that is easy to remember such as xbluenetworks com Some Internet Service Providers ISP require Static DNS when using static IP Addresses WAN Services e Enable Firewall Although nothing is 100 safe against malicious network attacks keeping the firewall enabled should minimize the effectiveness of these attacks 86 XBLUE Networks Programming Wizard LAN Port Settings X 50 Wizard Setup WAN Settings Wireless Basic Internet Time Numbering Plan IP Trunk Trunk DID Call Routing Table Configure IP Address and Subnet Mask for LAN interface IP Address 192 168 10 1 Subnet Mask 255 255 255 0 Disable DHCP Server Enable
252. y laws if used in a manner that is inconsistent with requirements of these laws Manufacturer assumes no responsibility with regard to the use of this feature It is provided for the virtue of ethical use only The User is responsible for using this feature appropriately considering all applicable laws Paging All Call Page When doing an all call page all LAN and WAN 2028 telephones within the same subnet that are idle will receive the page announcement Zone Page Each extension can be placed into one or more paging zones This allows specific areas to make a page announcement without interrupting everyone on the system When the page zone is dialed all LAN and WAN H2028 telephones within the same subnet that are idle will receive the page announcement 40 XBLUE Networks Feature Description Pause Insertion Pause is a momentary delay in dialing when placing an outgoing PSTN or SIP Trunk Line from a stored number such as a speed bin In addition the 50 system will automatically enter a momentary pause when an international number is dialed To insert a Pause when programming a speed dial bin use either a P or p Phantom Mailbox Extension The H 50 VoIP Telephone System has 40 special phantom or virtual mailbox extensions They are used for personnel that do not require a physical telephone but need to be visible within the system They can also be used as group mailboxes allowing multiple people to share
253. y protocols which are established and accepted by all parties Once the tunnel is established the locations will continuously send a keep alive signal to keep the loca tions connected WAN Wide Area Network A WAN network devices to share and access files through a series of wires known as a Network A WAN is used with multiple locations and has no physical boundaries It is actually possible to have a WAN that spans the globe XBLUE Networks 249 Glossary of Terms Wireless Security Open no encryption not recommended Shared each device on the wireless network must use the same Shared authentication key This should be considered rudimentary security 802 1x is a Port based authentication which generally requires a client application which authenticates to a specified server RADIUS before being allowed to connect to the wireless access point WEP Wired Equivalent Privacy One of the original wireless encryption protocols which was thought to be secure Today with a minor investment it can be cracked pretty quickly This should be considered basic security WPA Wi Fi Protected Access an intermediate measure security protocol created by the Wi Fi Alliance which is found to be more secure than WEP TKIP Temporal Key Integrity Protocol Was added to WPA and is backwards compatible with older WEP devices but can be infiltrated with re injection and spoofing PSK Pre Share

XBLUE Networks X-50 WiFi VoIP Phone

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