Tiptel Yealink SIP-T18P Wired handset Grey
Contents
1. lt a gt gt MOME Preference Features DSSKey Voice Ring Tones Dial Plan fi Internal Ringer Text Q O Internal Ringer File Ringl wav Ly 2 Internal Ringer Text fo Internal Ringer File Ringi wav lr 3 Internal Ringer Text Internal Ringer File Ringl wav y 4 Internal Ringer Text g Internal Ringer File RingLwaw y 5 Internal Ringer Text Internal Ringer File Ringl wav y 6 Internal Ringer Text Internal Ringer File Ringl wav o W Fe Internal Ringer Text Internal Ringer File Ringl wav ly 8 Internal Ringer Text Internal Ringer File Ringl wav y 9 Internal Ringer Text Internal Ringer File Ringlwav y 10 Internal Ringer Text Internal Ringer File Ringl wav Ly confrm Cancel 2 Internal Ringer Text To set group name For example family 3 Internal Ringer File To choose a special ring tone for the group 4 Click the Confirm button to save the changes 28 Simply IP Phone Trouble Shooting Trouble Shooting I can not register to the server 1 Check the IP address If you set your WAN port in DHCP mode please make sure that your DHCP server is on 2 Check your gateway 3 Check your DNS server 4 Make sure your account information is the same as you have got from your ISP 5 Check whether the SIP server is on 6 Check the SIP register port the default value is 5060 I can t get the IP address 1 Make sure you have plugged the Ethernet cab2. 3 Press Confirm button to save the changes Forward If the key is configured as Forward key press this key under the idle status the IP phone will turn to the Always Forward page and you can set the Forward to number then when there is any call to the extension number will be forwarded to the set number automatically To assign the key as Forward 1 Choose Phone gt DSS Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Forward from the list 2 Enter the extension number you want to forward to in the Expansion field 3 Press Confirm button to save the changes DND If the key is configured as DND key you are allowed to active the DND function immediately when you press it Press it again to deactivate DND mode To assign the key as DND 1 Choose Phone gt DSS Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose DND from the list 2 Press Confirm button to save the changes Call Return When the key is configured as Call Return key you are allowed to dial out the last phone call you received To assign the key as Call Return An Simply IP Phone Trouble Shooting 1 Choose Phone gt DSS Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose Call Return from the list 2 Press Confirm button to save the changes Pick Up When you c
3. 4 When the light is orange and blinking slowly it means update is successful Decryption This IP phone can support y000000000000 cfg and mac cfg files encryption and decryption for user authentication to realize security usage Ifthere are any encrypted y000000000000 cfg or mac cfg files on the server users can open the webpage of your IP phone Go to Upgrade gt Advanced choose and fill in the Specified AES Key 16 bit and Per phone AES Key 16 bit option then click the Confirm button to decryption the files and upgrade to the new version Shown as below aD Simply IP Phone Trouble Shooting Basic Advanced Custom Option 128 254 Q 4 NOTE i i Custom Option Custom Option Type String M Specify the DHCP Option that URL you want to use for provisioning Refer to Auto Account Provision Manual for details about provisioning Password AES Key gene NESE It is provided by ISP MAC Oriented AES Ke y z Click this button to auto PNP config Disabled x provision immediately Click this button to auto Check New Config Disabled provision immediately Click this button to auto provision am Export Import immediately j Auto provision ConfigExport the configuraion files to backup the settings and could import Export Import Config p EJEA a all the settings after reset System Log Import Export There are two methods to export the system log Local or Server System Log Disabled Export
4. Simply IP Phone Overview Power Indication LED Table 1 Green Light LED Status Steady Green Slow Blinking Green Fast Blinking twice Table 2 Red Light LED Status Steady Red Slow Blinking Red Fast Blinking twice Table 3 Orange Light LED Status Steady Orange Slow Blinking Orange Steady Orange User Interface Description The account is active There is call on mute The phone is under DND Forward status Description There is new voicemail to your extension There is an incoming call to the device There is call on hold Description Power on Network unavailable the account is not registered failed Updating registered or There are two ways to customize specific options on your phones 1 Configure the network through keypad 2 Configure through Web UI For the details please refer to Configuration and Registration Besides the network other information can only be set through Web UI Please refer to the following table for differences Phone options Status Phone Functions Content IP MAC Firmware Hardware Network Link Status Forward Call Waiting DSS Keys Key as Send Hot Line Simply IP Phone Overview Anonym Call DND DND Code Dial Plan Tones Ring Tone Basic Feature Phone Volume Accounts Network Reset Factory Advanced Feature Set AES Key Set admin PWD Voice Upgrade Note The above table only indicates most of phon
5. Reset to Factory You should reset the phone only in this case the phone configuration was changed and the phone is not functioning anymore To maintain the configuration of the phone you need your system administrator or service provider s advice To reset to factory via Web interface 1 Choose Upgrade gt Basic 2 Click Reset button Note If you confirm all current setting changes including contact list call history account settings etc will be lost you need to export the configuration first if you still want to import the old configurations after reset Or your phone must be configured a new manually unless mass provisioning is used To Export Import the old configuration file via Web interface 1 Choose Upgrade gt Advanced select Import Export Config click Export button to export the file to your local computer 2 Choose Upgrade gt Advanced select Import Export Config click Browse button select the specific configuration file in your local computer click Import button 3 Itwilltake a few minutes to reset please do not power off during resetting or it will cause flash memory error Firmware Update The phone is delivered with pre installed firmware which allows operating your phone flawlessly If you require updating the phone s firmware please contact your system administrator You can only update the firmware via Web interface To update the firmware manually via Web interface 1 Choose Upgrade
6. innen LS Packing Lista hl Alien desl aides ieee munter 1 INSTA 2 Configuration and Registration ccscesceccessesseeseeseeseeseeeceeseeaecseeseesesseceeeseeaecaeceeeeaeeaeeeeeeeeeaes 4 Network ConfiguratiOn ladilla delta tee ie ee Beas 4 Configuring via Web Pagine 6 Overview 0000 000000000000 0000000000 OC OOOO OOOO OOOO OOOO OOOO OOOO OOOO OO OO OOOO OOOO OOOO OOOO OOOO OO OOOOOOR 7 Keypad Instructivo A Sed We ee SAA Se a 8 Power Indication LED id ds 9 User Interface fetes vaccash eear e Ane 9 Customizing Your PRON Css oia 1 0 A ann teh eaten eee toate tant ee 11 Phone Statusis ceccscdeiegeccceseessdeueeedesadeveadedensicdedeasetesstsdededesadevsdedesadedsdadetsestesed elevadevedevaeedevevs 11 AU OS O tl aaa ela te aloe E ela e La Doe EEE I EN 11 Vol A do 11 Ring Tone ii es A e E e einen AE E E EAE 11 Codec Selec ii E E Rain E Ei 11 Other O E ERA A AAE A E AAE 12 IA A A ocseectee dts 12 Hot Liner a 2 228 tte o a o a eaten oo 12 Dial Plain add ada 13 IDEI IN ON AEE a e Ro BEER tS PS RUI o 13 Block Oil unser an LEER et Oe a ea 14 Using the Basic Call Functions essssssssssossssssssonsssssonsnnsssnsnnnnanne 14 Mak no a ors O 15 Ball Devicsst una sahen A E E 15 Answerng lis 15 Answering an INCOMING tallerra R T iii 15 Denying an incoming call assisen a a a a i 15 DND 2 A E c 15 Call Forward nnd rare a E 15 During an Active Gall re AE
7. AAA AAA AS Packing List The following components are included in your package e Simply IP Phone oe e Fob e Phone Stand e Power Adapter e Handset amp Handset Cord Simply IP Phone Getting Started e Ethernet Cable AA A ar a ANUN LALA M WW SC A A A MT S mm wo COON e Quick Installation Guide amp Quick Reference e CD Content L7 a7 E Check this list before installation to ensure that you have received each item If you are missing any items contact your IP phone reseller Assembling the Phone This section introduce how to assemble the phone with the components in the packing list e Attach the stand e Connect Handset e Connect Network and Power Simply IP Phone Getting Started 1 Attach the Stand as shown below Y a e 3 Connect Network and Power There are two ways for network and power source connections You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub Your system administrator will advise you on which one to use DC5V oo Internet Note 1 Ifinline power is provided do not install AC adapter Make sure the E
8. System Log Local x Export Confirm Cancel Note You can ask your system administrator for the decrypt password System Log Export If there are any errors happened in your phone you can export the system log and send to your system administrator for diagnosis To export the System Log Choose Upgrade gt Advanced select Export System Log click Export button to export the file to your local computer DSS keys Configuration The phone has 2 DSS keys which are able to set up to 8 functions per key The following list shows the functions you can set on the DSS keys and provides a description for each function The default configuration for each key is Line e Speed Dial e Forward e DND e Call Return e Pick Up e Call Park e Voice Mail 93 Simply IP Phone Trouble Shooting DTMF Note Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone See your system administrator for more information Speed Dial You can configure the key as a simplified speed dial key This key function allows you to access your most frequently dialed numbers easily To assign the key as Speed Dial 1 Choose Phone gt DSS Key choose one of the key you want to make the assignment there is a pull down menu in the Type field and choose Speed Dial from the list 2 In the Expansion filed enter the extension number you want to perform Speed Dial
9. gt Ring Type highlight the specific one in the scroll down menu click confirm button to update the change Codec Selection The IP phone supports the following voice codecs G723_63 G722 G726 16 G726 24 G726 32 G726 40 PCMA G729 PCMU and G723_53 You can enable disable the desired codecs via Web interface Please contact your 11 Simply IP Phone Customizing Your Phone System Administrator for more details about the codecs To enable disable the codecs 1 Choose Account gt Codecs Basic gt gt 5 NOTE Display Name Codecs gt gt SIP service subscriber s name which will be used for Caller 1D Disable codecs Enable codecs display Register Name SIP service subscriber s ID used for authentication User Name User account provided by VoIP service provider NAT Traversal Defines the STUN server will be active or not Proxy Require Advanced gt gt A special parameter just for Nortel server If you login to Nortel server the value should be Confirm Cancel com nortelnetworks firewall Codecs 2 Use the navigation keys to highlight the desired one in the Enable Disable Codecs list and press the gt gt lt lt to move to the other list 3 Click Confirm button to save the change Note Codec Selection can only be set via Web interface Other Settings Key as Send WK The specific button or to be activated as the send button To set the send k
10. is showed as Caller ID when making a phone call Register Name It is authenticated ID for authentication provided by ISP User Name User account information provided by VoIP service provider Password It is provided by ISP for registration SIP Server Server for registration provided by ISP Note Should the IP PBX require an authentication you will be prompted to enter the correct password Make sure you are using the appropriate input method or enter the password via the web user interface You can refer to the above Configuring via Web Page for the parameter details Overview Simply IP Phone Overview Keypad Instruction Power Indication Buzzer 5 DTMF Keypad Volume Adjustment Bar MUTE HOLD Hold Se Transfer You can check the following list which introduces the IP phone s keypad in details Hot Key This IP phone has two hot keys users can specify corresponding functions through the Web UI DTMF Keypad Use the DTMF hard keys to enter numbers letters and special characters Volume Adjustment Adjust the volume of the handset ring tone and signal tone Hard Feature Keys Q Call hold mran Forward the current call to the third party O ReaL Press to dial out the last dialed number O wre Mute audio transmission locally during calls
11. E ET See eas 16 MU ta 16 Call Hold linken de E e O is 16 Call Transfer RT 16 Baway Conferencia e E E a EEA SE EEEa E ESES EEEO E SRO SESSE 17 AAA a a sehen 17 Using the Advanced Phone Functions sccsssccssssssesssssrreee 18 ANCCOUMU SEI a e ee ic o ca ea cla ac EAE Bis ee 19 Network SEM ai 19 VEAN SEINEN adi 19 Maintenance Tasks isa 20 Administrator Mode si sice diccseistedivesccgnciasesaethensdeveasagaevscsdaaesssasedaeesstsdsoesedaasi etinaisateuadaness 20 Administrator User Password ccscesceeseeseeseeseeeseeseeseceeeeceeseeaeceeeeaeeaeeeeeaeeaeceaeeaeenseesees 20 Reboot as Sa ee a HE Ten nern 21 Reset to Factory cicccccceicecssescscceseesecedeccedesecevedesededadesaceadesadedetenacetadesadeatesasetalesasebetenadetades 21 Firmw re Update 2 2 2 talent list Bi 21 Recovery mode an ma A ae Rta 22 Dec Pt las 22 System Log Export NN 23 DSS keys Configuration ccccsssssssessssssssssesesssssesscsesesseesesscsessesesseseeeenssesesssecesseenssseseeeensenees 23 Speed Dal A OOO 24 Forward sale aera et ante ethene et i ea ts 24 DON Di iii 24 Call RS ette ela ceros ne Ln Da ell en ela lo clado ql ee e 24 PA A EO 25 Call Bar iaa 25 Voice Mal aces 25 DI ted A 25 A E E E 26 VOICE eters a ast ees a A te 26 RM dada 27 Trouble SHOOGI E un ass 20 gt Simply IP Phone Getting Started Getting Started
12. Manual EN tiptel IP 28 XS Yealink SIP T18P tiptel About This Guide Thank you for choosing this Simply IP Phone which is especially designed for power users in the office environment It features fashionable and sleek design abundant telephony applications broad interoperability with the popular 3 party VoIP products fulfilling the VoIP deployment needs from Simply and ITSP In this User Guide you will find everything you need to quickly use your new phone Be sure to verify with your system administrator that your network is prepared for configuring your IP phone As well be sure to read the Packing List section in this guide before you setting up and using the phone Declaration of Conformity C FE Hereby it s declared that this phone is in conformity with the essential requirements and other relevant provisions of the CE FCC CE Mark Warning This is a class B device in a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Tables of Contents Getting Started
13. N segments Voice QoS given specific mn configurations Voice QoS 40 0 63 SIP Qos 40 0 63 Qos When the network Local RTP Port Capacity is insufficient QoS could provide MaxRTPPort 11800 065535 priority to users by setting the value MinRTPPort 11780 065535 Local RTP Port 802 1x Define the port for voice m transmission 802 1X Mode Disabled ly Identity g MDS Password Confirm Cancel Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone e User Mode e Administrator Mode Administrator mode grants unlimited access to the phone configuration on Web interface Administrator User Password The administrator user password is used to access Web interface along with user name The default administrator password is admin Meanwhile the user name for Web interface access is admin To change the administrator password via Web interface Choose Security enter the current password new password and confirm password choose Confirm button to save the changes or Cancel button to cancel the changes 20 Simply IP Phone Trouble Shooting Reboot You should reboot the phone when you are challenged e g after applying changes to the phone configuration To reboot via Web interface 1 Choose Upgrade gt Basic 2 Click Reboot button Note You can only reboot from Web interface Please do not power off during reboot or it will cause the flash memory error
14. and press the button to call out 2 After C answered it A and C can have a private conversation without B then A hung up or press the TRAN button to complete the transfer 3 A will be disconnected from the call B can talk to C To Semi Attend Transfer via phone operation 1 Aand Bis on an conversation A press the TRAN button to put Bon hold then A can dial a new number C and press the button to call out 2 While Cis ringing A hang up or press the TRAN button to complete the transfer 3 You will be disconnected from the call when C pick up B can talk to C Note Make sure that the SIP server you have registered supports this function 3 way Conference You can establish a three party conference during the conversation three phone parties can communicate with each other To establish a conference 1 AandBison an conversation A press Hold Button to put B on hold then A can dial the third number C and press the button to call out 2 Before C answering the call A can press Hold key or hang up to cancel the call 3 After C answered it A can press the Redial key to establish a three party conference 4 Afterthe call is answered the conference call will now include you and the other two parties 5 When A Hang up the conference call will be over and the phone return to idle status Voicemail Your voice mailbox messages which are usually stored on a media server of your local or hosted VoIP telep
15. d port The default is disabled SIP Session Timer This document defines an extension to the Session Initiation Protocol SIP This extension allows for a periodic refresh of SIP sessions through a re INVITE or UPDATE request The refresh allows both user agents and proxies to determine if the SIP session is still active Subscribe This parameter could set the period of the subscription The Period default value is 3600 DTMF Type Select the DTMF type You can consult your system administrator for more information Network Setting VLAN Setting VLAN is a group of hosts with a common set of requirements that communicate as if they were attached to the Broadcast domain regardless of their physical location The following table lists the instruction of the field about the VLAN Setting Field Name Description Voice QoS When the network capacity is insufficient QoS could provide priority to users by setting the value Local RTP Port Define the port for voice transmission WebServer Users can choose the WebServer type Disable HTTP To configure VLAN settings via Web interface 19 Simply IP Phone Trouble Shooting Choose Network gt Advanced to do the relating configuration You can consult your system administrator for more information Internet Port WAN Advanced van 24 NOTE WAN Port Acti Disabled or ctive hd RAN lin A VLAN is a logical local un 7 Ne area network or LAN user el ee o group of LA
16. e functions rather than all of them Please refer to the relating parts for more details User and Administrator Mode Your phone can be used in user or administrator mode Administrator mode is the default setting with full configuration rights The default administrator password is admin Customizing Your Phone 10 Simply IP Phone Customizing Your Phone General Settings Phone Status You can check the network status of your phone by keypad or check the phone status by Web interface To operate via the keypad please refer to the above Network configuration To view the Phone Status via Web interface Open the web browsers and input the IP Address http WAN ip address Enter the account and password default account and password are both admin choose Status directly to check the status Audio Setting Volume You can adjust the volume of handset ring tone signal tone To adjust the volume when you are in an active call When Handset mode is activated press the Volume Adjustment Bar to adjust the volume of signal tone to a comfortable level When phone is idle press it to adjust the volume of ring tone And during a call press it to adjust the volume of handset Note The volume can only be set via the volume adjustment bar on the keypad Ring Tone You can adjust the type and volume of the ring tone To change the Ring Tone Type via Web interface Choose Phone gt Preference
17. er to the above configuration information Call Forward This feature allows you to forward an incoming call to another phone number e g a cell phone or voice mailbox The following call forwarding events can be configured e Always Incoming calls are immediately forwarded e Busy Incoming calls are immediately forwarded when the phone is busy e No Answer Incoming calls are forwarded when the phone is not answered after a specific ring times To configure Call Forward via Web interface Choose Phone gt Features gt Forward to do the relating changes Please refer the above configuration information 25 Simply IP Phone Using the Basic Phone Functions During an Active Call Mute This function allows you to mute the microphone of the active audio device during a call you can not be heard by the other party You can still hear all other parties while mute is enabled To mute resume the conversation Press the MUTE button during a conversation to mute the call and press it again to get the microphone return to normal conversation Call Hold This call function allows you to place an active call on hold In this case your IP PBX might play a melody or message to the other party while waiting Other calls can be received and made while having a call on hold To hold resume a call 1 Press the HOLD button to put your active call on hold 2 During the call there will be a dudu sound for each 30 second suggesting t
18. ey via the Web interface 1 Choose Phone gt Features gt Key As Send options 2 Highlight the specific one in the pull down menu then click confirm button to save the change Hot Line To set the Hot Line via the Web interface 1 Choose Phone gt Features 2 Input the Hotline Number and then click the Confirm button to save the change 12 Simply IP Phone Customizing Your Phone Dial Plan A dial plan establishes the expected number and pattern of digits for a telephone number This includes country codes access codes area codes and all combinations of digits dialed For example if you set the Prefix as O and Replace as 0086 Chinese country code when you dial 05702000 out the number will be replaced by 00865702000 automatically To set a Dial Plan via the Web interface 1 Choose Phone gt Dial Plan gt Replace Rule Preference Features DSSKey Voice Ring Tones Dial Plan Replace Rule gt gt 4 NOTE Digit 0 9 Identifies a specific digit do not use if it is defined as send key Index Prefix Replace al digit digit Identifies any digit dialed that is included in the range digit digit digit Specifies a range as a comma separated list oon ont why MM Mn a Da a x Matches any single digit character which is Prefix Replace dialed ada edt Del i Matches an arbitrary Dial now gt gt number of digits Area Code gt gt Block Out gt
19. gt 2 Enter the desired Prefix and Replace 3 Press Add button to save the changes 4 You can also delete a specific one from the dial plan list by pressing Del button Note Please contact with your system administrator for the country area code if you want to set the dial plan Dial Now Dial now enables you to define the specific length of any number letter in advance for example xxx next time when users dial out the 123 whose length matches the Dial now rule the phone will dial out 123 immediately without pressing Send button To set a Dial Plan via the Web interface 1 Choose Phone gt Dial Plan gt Dial Now 13 Simply IP Phone Customizing Your Phone Preference Features DSSKey Voice Ring Tones Dial Plan Replace Rule gt gt O 24 NOTE Digit 0 9 Identifies a specific digit Index do not use if it is defined as send key digit digit Identifies any digit dialed that is included in the range digit digit digit Specifies a range as a comma separated list Dial now gt gt 1 x Matches any single digit character which is dialed I a I G E 00 gt 30040mN 1 fete Matches an arbitrary Dia now Rue Add Edit De number of digits Area Code gt gt Block Out gt gt k 2 Enter the desired x 3 Press Add button to save the changes 4 You can also delete a specific one from the dial plan list by pressing Del button N
20. gt Basic gt Browse select the firmware file in your local computer 2 Click Upgrade button to update the new firmware Sl Simply IP Phone Trouble Shooting 3 Please do not power off during the updating To update the firmware automatically via Web interface 1 Choose Upgrade gt Advanced configure the relating settings Custom Option Custom Option Type URL Account Password pecified AES Key Per phone AES Key PNP config check new firmware etc 2 Click Confirm button the phone will check the server for a new firmware in a specific time and it updates automatically if there is new firmware 3 You can also update the firmware immediately by pressing Auto provision button Note 1 Any power interruption during the following process will most likely lead to a flash memory error As a result the system cannot boot up anymore The procedure can be only conducted in Administrator Mode Recovery mode When the phone fails to upgrade or in whatever reason you cannot start the phone you can upgrade the firmware through recovery mode 1 Set your PC s network IP Address 192 168 0 5 SUBNET_MASK 255 255 255 0 IP Address GATEWAY 192 168 0 1 2 Open the TFTP server on your PC to restore the software to be renamed t18 rom and the put it into a specified directory 3 Press and hold the redial key and power on when the light is red that rom file in the download Then you can release the redial key
21. hat there is a call in Hold state 3 Ifthere is only one call on hold press the HOLD button again to retrieve the call 4 Ifthere are two calls it can only be one call on hold press the hold button to switch between the two calls Note When you are under the call hold status putting down the handset the conversation will not be hung up the indication LED will prompt that the conversation is still in progress Pick up the handset it will resume the call automatically Call Waiting This call feature allows your phone to accept other incoming calls to the extension no matter under which circumstances To enable disable Call Waiting via Web interface Choose Phone gt Feature gt Call Waiting to do the relating changes Call Transfer You can customize your phone so that incoming calls are transferred directly to the third party such as another extension mobile phone number etc There are three ways to transfer the call Blind Transfer Attended Transfer and Semi Attend Transfer 16 Simply IP Phone Using the Basic Phone Functions To Blind Transfer via phone operation 1 Aand Bis on an conversation A press TRAN Button to put B on hold then A can dial the third telephone number C and press the TRAN Button to call out 2 After C answered it B can talk to C To Attended Transfer via phone operation 1 Aand Bis on an conversation A press TRAN Button to put B on hold then A can dial the third number C
22. hony system can be accessed from your phone When the phone is idle the steady red LED indicates that there has new voice mail for your extension on the server Note Please contact your system administrator for the connecting code Different systems have different codes 247 2 Simply IP Phone Using the Basic Phone Functions To retrieve the new voicemail via the Phone interface 1 Pick up the handset and dial the connecting code for example 97 then press key to dial out 2 Your voice mailbox is called and you are able to listen to your new and old voicemails Using the Advanced Phone Functions 18 Simply IP Phone Trouble Shooting Account Setting Please refer to the previous part Configuration and Registration for the basic account setting information The following table lists the instruction of the field about the advanced Account Setting Field Name Description UDP Keep alive Defines whether to active the phone UDP Keep alive Message mechanism The default is Enabled UDP Keep alive This parameter specifies how often the phone will send a packet Interval to the SIP server Default is 30 seconds Login Expire This parameter specifies the time frequency that phone refreshes its registration The default interval is 3600 seconds Local SIP Port Local SIP port The default value is 5060 RPort The parameter allows you configuring the proxy to send responses back to a particular address an
23. le into the WAN port 2 Make sure that the DHCP server is on and there are available IP addresses in the server During a call I can not hear any voice 1 Make sure your handset is tightly connected with the phone 2 Check whether you have muted the conversation or not 3 Consult the outbound server details with your ISP Have DTMF problem 1 Check which kind of DTMF you are using and whether it is compatible with the server 2 Consult the payload value with your ISP How to answer the incoming calls during a call If a call comes in when you are in a conversation press the HOLD key to answer the incoming call How to refuse incoming calls during a call You can turn off the function of call waiting and then our phone will refuse all the incoming calls when you are in a conversation How to update the firmware 1 Enter the webpage of your phone go to Upgrade then you can find the option Select and Upgrade Firmware at the bottom of the page 2 Select the file to update then click the Upgrade button Note 29 Simply IP Phone Trouble Shooting Make sure the firmware you choose is provided by your service provider or the device will probably crash after the update How to auto provision Consult the auto provision server address with your ISP The manual is only for reference please take the object as the standard We reserve the right to improve or change the product and
24. m the list 2 Press Confirm button to save the changes DTMF You are allowed to send out the desired DTMF number during the conversation The number needs to be set in advance To assign the key as DTMF 1 Choose Phone gt DSS Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose DTMF from the list 05 Simply IP Phone Trouble Shooting 2 Inthe Expansion filed enter the specific number 3 Press Confirm button to save the changes Tone Settings You can define the frequency and time period of all the following tones e Dial e Ring Back e Busy e Congestion e Call Waiting e Dial Recall e Record e Info Stutter Message Auto Answer To edit the tone filed via Web interface 1 Choose Phone gt Tones 2 Enter the frequency and time period in ms as the following format Frequency Time Period for example 400 200 3 Press Confirm button to save the changes or Cancel to cancel the changes Note 1 Please contact your system administrator for more information about the frequency and time period parameters You can enter up to 8 groups for each tone 2 If the frequency is set as 0 it means silence Voice To edit the Voice filed via Web interface 1 Choose Phone gt Voice 2 Set the following parameters shown in the table Parameter Description Echo canceller Defines whether to enable the echo canceller VAD Voice acti
25. onfigure a Pick Up key you specify the extension that you want to monitor Then when the monitored extension receives a call you can press this key to pick up the incoming call To assign the key as Pick Up 1 Choose Phone gt DSS Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose Pick Up from the list 2 Press Confirm button to save the changes Call Park Call Park is a feature that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set The call park feature is activated by pressing a preprogrammed button or a special sequence of buttons This transfers the current conversation to an unused extension number and immediately puts the conversation on hold The telephone system will then display the extension number of the parked call so that the call can later be retrieved To assign the key as Call Park 1 Choose Phone gt DSS Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose Call Park from the list 2 Press Confirm button to save the changes Voice Mail When the key is configured as Voicemail key you are allowed to access voicemail quickly by pressing this key To assign the key as Voice Mail 1 Choose Phone gt DSS Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose Voice Mail fro
26. ote x represents any one Character represents string of characters Block Out The specific phone numbers can be forbidden to be called out from your IP phone 1 Choose Phone gt Dial Plan gt Block Out 2 Enter the phone number and click Add button to save the changes or choose the specific one in the list click Del button to delete the record 3 You can not dial out the number from your IP phone unless it is removed from the forbidden List Using the Basic Call Functions EAS 14 Simply IP Phone Using the Basic Phone Functions Making a call Call Devices 1 Pickup the handset and dial the number you want to call or 2 Press the Redial button to dial out the last number you have called or 3 Press the DSS keys which have been set as speed dial button Then press the SEND button to dial out if necessary Answering a call Answering an incoming call 1 If you are not on another phone lift the handset to answer it directly 2 If you are on another call press the Hold button to answer it Denying an incoming call Press the Mute button to deny the incoming call directly DND If users enable the DND function all the incoming calls will be rejected automatically In idle status press Mute button can also enable the DND feature To configure the DND function via Web interface Choose Phone gt DSS Key gt DSS key option to do the relevant configuration For the details please ref
27. p the handset and dial out 90 to obtain the IP address of IP phone Enter it for example http 192 168 3 28 into the address bar of web browser The default login name and password are both admin Note Please locate your PC in the same network segment of IP phone 192 168 3 X to access the web configuration page Please consult your system administrator for help Network Settings Choose Network gt Internet Port WAN DHCP By default the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settings e g IP address sub mask gateway DNS server etc Static IP Address If your phone cannot contact a DHCP Server for any reason you need to enter the network settings manually via Static IP Address Please contact your internet administrator for more details Note Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance Please contact your network administrator Account Settings The phone attempts to register to the SIP server using the account data provided by the automatic or manual initialization Choose Account you will find the following parameters AGS Simply IP Phone Getting Started Field Description Register Status It shows the register status of the phone Account Active You can choose on off to enable disable the account respectively Display Name It
28. t it will prompt Invalid setting please re enter after the tone to indicate that the configuration is failed Subnet Mask Pickup the handset and dial 81 after hearing the prompt Please enter the value after beeping please input the Subnet Mask For example 255 255 255 0 you will hear prompts Please hang up and wait for rebooting or continue setting after the tone to indicate that the configuration is successful If the input Subnet Mask is no in conformity with the rules or without it will prompt Invalid Simply IP Phone Getting Started setting please re enter after the tone to indicate that the configuration is failed Gateway Pickup the handset and dial 82 after hearing the prompt Please enter the value after beeping please input the gateway For example 192 168 1 0 you will hear prompts Please hang up and wait for rebooting or continue setting after the tone to indicate that the configuration is successful If the input gateway is no in conformity with the rules or without it will prompt Invalid setting please re enter after the tone to indicate that the configuration is failed DNS1 Pickup the handset and dial 83 after hearing the prompt Please enter the value after beeping please input the DNS1 For example 202 101 103 55 you will hear prompts Please hang up and wait for rebooting or continue setting after the tone
29. the user guide without notice vo 2 30 Tiptel com GmbH Business Solutions Halskestra e 1 D 40880 Ratingen Tel 0900 100 84 78 35 Vanity Tel 0900 100 TIPTEL Internet www tiptel de International Internet www tiptel com 1 49 Min aus dem Festnetz der Deutschen Telekom abweichende Mobilfunkpreise m glich Tiptel GmbH Ricoweg 30 B1 A 2351 Wiener Neudorf Tel 02236 677 464 0 Fax 02236 677 464 22 E mail office tiptel at Internet www tiptel at Tiptel AG Bahnstrasse 46 CH 8105 Regensdorf Tel 044 884 01 80 Fax 044 843 13 23 E mail tiptel tiptel online ch Internet www tiptel online ch Tiptel B V Camerastraat 2 NL 1322 BC Almere Telefoon 0900 BELTIPTEL of 0900 2358478 0 50 p m max 25 00 Fax 036 53 678 81 E mail info tiptel nl Internet www tiptel nl Tiptel NV Leuvensesteenweg 510 bus 4 B 1930 Zaventem Telefoon 0903 99 333 1 12 Euro min Fax 02 714 93 34 E mail tech tiptel be Internet www tiptel be Tiptel sarl 23 avenue Ren Duguay Trouin F 78960 Voisins Le Bretonneux T l 01 39 44 63 30 Fax 01 30 57 00 29 e mail support tiptel fr Internet www tiptel fr
30. thernet cable and switch hub are PoE compliant 2 The Internet Port can be also connected to Hub Switch IP PBX or other internet devices Simply IP Phone Getting Started Configuration and Registration If you are administrator you need to do some simple configuration to make the phone work If not please contact with your internet administrator or service provider for more details Network Configuration The network information can be set and check by the phone operations 1 Network configuration 1 DHCP Pick up the handset and dial 88 after hearing the prompt Please enter the value after beeping please input 1 to enable DHCP or O to disable DHCP you will hear prompts Please hang up and wait for rebooting or continue setting after the tone to indicate that the configuration is successful Input other characters or numbers without for example input 222 you will hear prompts Invalid setting please re enter after the tone to indicate that the configuration is failed 2 Static IP IP Address Pickup the handset and dial 80 after hearing the prompt Please enter the value after beeping please input the IP address For example 192 168 1 56 you will hear prompts Please hang up and wait for rebooting or continue setting after the tone to indicate that the configuration is successful If the input IP Address is not in conformity with the rules or withou
31. to indicate that the configuration is successful If the input DNS is not in conformity with the rules or without it will prompt Invalid setting please re enter after the tone to indicate that the configuration is failed DNS2 Pickup the handset and dial 84 after hearing the prompt Please enter the value after beeping please input the DNS1 For example 202 101 103 55 you will hear prompts Please hang up and wait for rebooting or continue setting after the tone to indicate that the configuration is successful If the input DNS is not in conformity with the rules or without it will prompt Invalid setting please re enter after the tone to indicate that the configuration is failed Note If the first setting is successful the second setting fails it will prompt Invalid setting Please hang up and wait for rebooting or continue setting after the tone 2 Check the Network 1 IP Address Pickup the handset and dial 90 Simply IP Phone Getting Started 2 Subnet Mask Pickup the handset and dial 91 3 Gateway Pickup the handset and dial 92 4 DNS1 Pickup the handset and dial 93 5 DNS2 Pickup the handset and dial 94 The default network configuration IP Address 192 168 0 10 SUBNET_MASK 255 255 255 0 IP Address GATEWAY 192 168 0 1 Recovery Mode IP Address Server 192 168 0 5 Configuring via Web Page Pick u
32. vity detection VAD also known as speech activity detection or speech detection is a technique used in speech processing in which the presence or absence of human speech is detected CNG A comfort noise generator CNG is a program used to generate 26 Simply IP Phone Trouble Shooting background noise for voice communications during periods of silence that occur during the course of conversation JITTER BUFFER It is a shared data area where voice packets can be collected stored and sent to the voice processor in evenly Type To choose the type of JITTER BUFFER adaptive or Fixed Delay To set the Min Delay Max Delay and Normal Delay parameter Echo Cancellation Echo canceller VAD CNG JITTER BUFFER Type Min Delay Max Delay Normal Delay Confirm C on f eo Preference Features DSS Key 0 Phone Enabled x Disabled x Enabled x a Adaptive Fixed 300 120 Cancel voice Ring Tones 4 NOTE VAD Voice Activity Detection CNG Comfort Noise Generation JITTER BUFFER It is a shared data area where voice packets can be collected stored and sent to the voice processor in evenly 3 Press Confirm button to save the changes Cancel to cancel the changes Ring Users can group your contacts and then set the ringing tone for each group To edit the Ring option via Web interface 1 Choose Phone gt Ring 297s Simply IP Phone Trouble Shooting
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