Elo Touch Solution 1937L
Contents
1. Touchmonitor User Guide 1937L 19 LCD Rear Mount Touchmonitor Elo Touch Solutions 19 LCD REAR MOUNT Touchmonitor User Guide Revision E E508220 Elo Touch Solutions 1 800 ELOTOUCH www elotouch com Copyright 2012 ELO Touch Solutions All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of ELO Touch Solutions Disclaimer The information in this document is subject to change without notice ELO Touch Solutions and its Afffiliates makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose ELO Touch Solutions reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of ELO Touch Solutions to notify any person of such revisions or changes Trademark Acknowledgments AccuTouch Elo logo and IntelliTouch are trademarks of the ELO Touch Solutions Windows is a trademark of the Microsoft group of companies Other product names mentioned herein may be trademarks or registered trademarks of their respective companies ELO Touch Solutions claims no interest in t2. Check that the following 6 items are present and in good condition LCD monitor Video cable Serial cable CD Quick Install Guide Exclude APR amp IntelliTouch Plus model Brackets 3 2 Interface Connection NOTE Before connecting the cables to your touchmonitor and PC be sure that the computer and touchmonitor are turned off For APR intelliTouch Plus models only 1 Adapter Video Cable Serial Cable USB Cable OSD Remote Control Key Adapter Video Cable USB Cable OSD Remote Control Key option option 1 Connect one end of the power adapter to the monitor and the other end to the connector of the power cord 2 Connect one end of either the touchscreen serial RS232 cable or the touchscreen USB cable but not both to the rear side of the computer and the other end to the LCD monitor Tighten by turning the two thumb screws clockwise to ensure proper grounding USB cable does not have thumb screws 3 Connect one end of the video cable to the rear side of computer and the other to the LCD monitor Tighten by turning the two thumb screws clockwise to ensure proper grounding 4 Press the power button on the rear panel to turn the monitor power on 5 Connect one end of OSD remote control key option to the monitor Power Requirements NOTE This monitor operates at 12V 4A DC Input Plug shape Tuning Fork Type Plug polarity Outside dimension 5 5 9 1 Inside
3. OSD Time Recall Language English French German Spanish Japanese DDC2B IntelliTouch AccuTouch Acoustic Pulse Recognition IntelliTouch Plus 0C 40 C 32 F 104 F 20 80 No Condensation To 10 000 Feet 20 C 60 C 4 F 140 F 10 90 No Condensation 343 x 415 x 51mm 5 2Kg UL CUL TUV CE FCC ICES 003 VCCI C Tick NOM Argentina S mark CCC China RoHS KC BSMI C 23 19 LCD Touchmonitor 1937L Dimensions C 24 REGULATORY INFORMATION l Electrical Safety Information A Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equipment or pose a fire hazard if the limitations are not followed B There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician C Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power ll Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits a
4. USB Touch Driver for Windows 7 Windows Vista Windows XP Windows 2000 ME and Windows 98 1 Insert the ELO CD ROM in your computer s CD ROM drive If Windows 2000 or Windows 98 starts the Add New Hardware Wizard do the following 2 Choose Next Select Search for the best driver for your device Recommended and choose Next 3 When a list of search locations is displayed place a checkmark on Specify a location and use Browse to select the EloUSB directory on the ELO CD ROM 4 Choose Next Once the ELO USB touchscreen driver has been detected choose Next again 5 You will see several files being copied Insert your Windows 98 cd if prompted Choose Finish If Windows 2000 or Windows 98 does not start the Add New Hardware Wizard do the following NOTE For Windows 2000 you must have administrator access rights to install the driver 1 Insert the ELO CD ROM in your computer s CD ROM drive If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program 2 Follow the directions on the screen to complete the driver setup for your version of Windows If the AutoStart feature is not active 1 Click Start gt Run 2 Click the Browse button to locate the EloCd exe program on the CD ROM 3 Click Open then OK to run EloCd exe 4 Follow the directions on the screen to complete the driver setup for your version of Windows Installing APR USB Touch Drive
5. claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s products or representations or warranties concerning same 29 Check out Our Website www elotouch com Get the latest e Product information e Specifications e News on upcoming events e Press release e Software drivers e Touchmonitor Newsletter Getting in Touch with us To find out more about ELO s extensive range of ELO Touch Solutions visit our website at www elotouch com or simply call the office nearest you North America ELO Touch Solutions 301 Constitution Drive Menlo Park CA 94025 USA 800 ELO TOUCH 800 557 1458 Tel 650 361 4800 Fax 650 361 4722 Germany ELO Touch Solutions Finsinger Feld 1 D 85521 Ottobrunn Germany Tel 49 0 89 60822 0 Fax 49 0 89 60822 180 elosales elotouch com Belgium ELO Touch Solutions Diestsesteenweg 692 B 3010 Kessel Lo Belgium Tel 32 0 16 35 2100 Fax 32 0 16 35 2101 elosales elotouch com Asian Pacific ELO Touch Solutions Sun Homada Bldg 2F 1 19 20 Shin Yokohama Kanagawa 222 0033 Japan Tel 81 45 478 2161 Fax 81 45 478 2180 www tps co jp 2012 ELO Touch Solutions Inc All Rights Reserved
6. dimension 2 1 5 1 Product Overview Main Unit fre IS ent SAL Bg da L q o a o q K Se D 2 Di E EE oc Rear View 3 4 Installing the Driver Software ELO Touch Solutions provides driver software that allows your touchmonitor to work with your computer Drivers are located on the enclosed CD ROM for the following operating systems e Windows 7 e Windows Vista e Windows XP e Windows 2000 e Windows Me e Windows 98 e Windows 95 e Windows NT 4 0 e Windows 3 1 e MS DOS Additional drivers and driver information for other operating systems are available on the ELO Touch Solutions web site at www elotouch com The ELO touchmonitor is plug and play compliant Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts If Windows detects your touchmonitor follow the instructions on the screen to install a generic plug and play monitor Refer to the following appropriate section for driver installation instructions Depending upon whether you connected the serial communication cable or the USB communication cable only the serial driver or the USB driver should be installed 3 5 Installing the Serial Touch Driver not applicable to Acoustic Pulse Recognition and IntelliTouch Plus monitor Installing the Serial Touch Driver for Windows 7 Windows Vista Windows XP Windows 2000 ME 98 95 and NT4 0 N
7. level To avoid risk of electric shock do not disassemble the brick power supply or display unit cabinet The unit is not user serviceable Remember to unplug the display unit from the power outlet before cleaning Do not use alcohol methyl ethyl or isopropyl or any strong dissolvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids inside your touchmonitor If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen with a cloth or sponge that could scratch the surface To clean the touchscreen use window or glass cleaner Put the cleaner on a clean cloth and wipe the touchscreen Never apply the cleaner directly to the touchscreen Ao Ui Ca Warning This product consists of devices that may contain mercury which must be recycled or disposed of in accordance with local state or federal laws Within this system the backlight lamps in the monitor display contain mercury Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recovery and recycling B 21 TECHNICAL SPECIFICATIONS Touchmonitor Specifications Model LCD Display Display Si
8. E REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE SELLER GRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE REGARDING THE PRODUCTS THEIR FITNESS FOR ANY PURPOSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and 11 determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorporate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability
9. OTE For Windows 2000 and NT4 0 you must have administrator access rights to install the driver Make sure the serial connector RS232 is plugged into the monitor and an open com port on the PC 1 Insert the ELO CD ROM in your computer s CD ROM drive oN AN If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program Follow the directions on the screen to complete the driver setup for your version of Windows If the AutoStart feature is not active Click Start gt Run Click the Browse button to locate the EloCd exe program on the CD ROM Click Open then OK to run EloCd exe Follow the directions on the screen to complete the driver setup for your version of Windows 3 6 Installing the Serial Touch Driver for MS DOS and Windows 3 1 You must have a DOS mouse driver MOUSE COM installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS To install Windows 3 x and MS DOS touch driver from Windows 95 98 follow the directions below 1 Insert the CD ROM in your computer s CD ROM drive 2 From DOS type d and press the Enter key to select the CD ROM your CD ROM drive may be mapped to a different drive letter 3 Type cd elodos_w31 to change to the correct directory 4 Type Install and press Enter to start the installation 5 Calculate the touchscreen 3 7 Installing the USB Touch Driver Installing the
10. ble of storing up to 7 user modes The only condition to store as a user mode is the new display information must have 1 KHz difference for horizontal frequency or 1 Hz for vertical frequency or the sync signal polarities are different from the default modes H Freq Band Width Mode Resolution KHz MHz H V 1 CGA 512 x 247 60 Hz 16 858 11 059 2 CGA 512 x 256 60 Hz 16 158 11 059 3 VGA 640 x 350 70 Hz 31 47 28 322 4 VGA 720 x 400 70 Hz 31 47 28 322 3 VGA 640 x 480 60 Hz 31 47 25 175 6 MAC 640 x 480 66 Hz 35 00 32 24 7 VESA 640 x 480 72 Hz 37 86 31 5 8 VESA 640 x 480 75 Hz 37 50 31 5 9 VESA 800 x 600 56 Hz 35 16 36 10 VESA 800 x 600 60 Hz 37 88 40 11 VESA 800 x 600 75 Hz 46 88 49 5 12 VESA 800 x 600 72 Hz 48 08 50 13 MAC 832 x 624 75 Hz 49 72 57 283 14 VESA 1024 x 768 60 Hz 48 36 65 15 SUN 1024 x 768 65 Hz 52 45 70 49 16 VESA 1024 x 768 70 Hz 56 48 75 17 VESA 1024 x 76875 Hz 60 02 78 75 18 SXGA 1280 x 1024 60 Hz 64 108 19 SXGA 1280 x 1024 75 Hz 80 135 20 SXGA 1152 x 864 75 Hz 67 5 108 21 SXGA 1280 x 960 60 Hz 60 108 3 13 Power Power Mode Consumption On lt 50W Sleep lt 3W off lt 1W We recommend switching the monitor off when it is not in use for a long time NOTE Complies to VESA Power Management DPM standards To activate the monitor press any key on the keyboard or move the mouse or touch the touchscreen In order for the touchscreen to
11. bring the monitor from the DPM system the touchscreen function must be fully operational 3 14 IntelliTouch Plus Touch Technology When connected to Windows 7 computers the touchmonitor can report 2 simultaneous touches The IntelliTouch Plus touchscreen can be re calibrated to your displayed video image if needed through the Calibration function in the ELO driver control panel The IntelliTouch Plus driver will only support multiple monitor if they are all using the IntelliTouch Plus touch technology To use multiple IntelliTouch Plus monitors double click on the EloConfig desktop shortcut to open up the ELO Touchscreen Configuration screen Copyrights Component versions Build info Restan Elo touch device senice Resta Tablet input Service Match touch input to a display for English OS with mumtipte monitors Match Touch to Display Align ap fouchmonfors Align Elo Touchmondors Device info Edge acceleration Disable touch Restore default calibration Touchmonsor Properties d Apply to all monitors Hide cursor during calibration 7 increase size of Windows title bars Common Settings Elo Support info Download driver packages for different platiorms Clase Online Support 3 15 Gesture Support The IntelliTouch Plus touch technology enable several gestures that support single and multiple contacts Refer to the Microsoft Website http msdn microsoft com en u
12. he Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either i modifying or repairing the Product or ii replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period 28 THESE REMEDIES SHALL BE THE BUYER S EXCLUSIV
13. ime Auto Adjust OSD Language Information Description Description Increases or decreases contrast Increases or decreases brightness Moves the screen up or down Moves the screen left or right Returns the monitor to its default settings Press lt or to select 9300 6500 5500 7500 and USER Only when selecting USER you can make adjustments to the R G B content Press Enter to restore to factory default setting Exit the menu Adjusts the sharpness Increases or decreases the snow noise of the image after auto adjustment is made The dot clock is fine adjusted after auto adjust Moves the OSD position horizontally on the screen Moves the OSD position vertically on the screen Determines how long in seconds the OSD menu waits before closing automatically after no action has been performed Press Auto to enable this function The Auto Adjust will automatically adjust V Position H Position Clock and Clock Phase Select from English French German Spanish and Japanese Indicates the current resolution H Frequency and V Frequency 3 12 Preset Modes To reduce the need for adjustment for different modes the monitor has default setting modes that are most commonly used as given in the table below If any of these display modes are detected the monitor automatically adjusts the picture size and centering When no mode is matched the user can store their preferred modes in the user modes The monitor is capa
14. ons There is however no guarantee that interference will not occur in any particular installation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures i Move the digital device away from the affected receiver ii Reposition turn the digital device with respect to the affected receiver i1i Reorient the affected receiver s antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC ada
15. pter plugs Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user If you need additional help consult your dealer manufacturer or an experienced radio or television technician 26 lil Agency Certifications The following certifications have been issued for this monitor Argentina S Mark e Australia C Tick e Canada CUL e China CCC e China RoHS Germany TUV e Europe CE e Japan VCCI e Mexico NOM e United States FCC e United States UL e Korea KC e Taiwan BSMI WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship The warranty for the touchmonitors and components of the product is 3 three years Seller makes no warranty regarding the model life of components Seller s suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty 30 days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be received by Seller during t
16. r contrast of the OSD 2 Increase value of the adjustment item 3 Select item clockwise 1 Enter brightness adjustment 2 Decrease value of the adjustment item 3 Select item counter clockwise Selects the adjustment items from the OSD menus Switches the power of the monitor Remote OSD Buttons option OUCHSYS EMS Control 1 AUTO SEL 2 DOWN 4 MENU Function Selects the adjustment items from the OSD menus 1 Enter brightness adjustment 2 Decrease value of the adjustment item 3 Select item counter clockwise 1 Enter contrast of the OSD 2 Increase value of the adjustment item 3 Select item clockwise Display exits the On Screen Display OSD menus 3 10 Controls and Adjustment On Screen Display OSD Menu Functions To Display and Select the OSD Functions 1 Press the Menu key to activate the OSD menu 2 Use lt or to move clockwise or counter clockwise through the menu Press the Select key the parameter will be highlighted when selected 3 To quit the OSD screen at any time during the operation press the Menu key If no keys are pressed for a short time period the OSD automatically disappears NOTE The OSD screen will disappear if no input activities are detected for 45 seconds default On Screen Display OSD Control Options Control Contrast Brightness V Position H Position Recall Defaults RGB Exit Sharpness Phase Clock OSD H Position OSD V Position OSD T
17. r for Windows 7 Windows Vista and Windoows XP Insert the ELO APR CD ROM in your computer s CD ROM driver Follow the directions on the screen to complete the APR 3 1 driver setup for your version of Windows Do not plug USB cable until software is fully loaded When finished plug USB cable and alignment data is transferred NOTE For the latest driver go to elotouch com and download it from the driver download section OPERATION About Touchmonitor Adjustments Your touchmonitor will not likely require adjustment However variations in video output and application may require adjustments to the touchmonitor to optimize the quality of the display For best performance your touchmonitor should be operating in native resolution that is 1280 x 1024 at 80k 75 Hz Use the Display control panel in Windows to choose 1280 x 1024 resolution Operating in other resolutions will degrade video performance For further information please refer to Appendix A All adjustments made to the controls are automatically memorized This feature saves you from having to reset the choices every time the touchmonitor is unplugged or powered off and on If there is a power failure the touchmonitor settings will not default to the factory specifications Rear Panel Controls MENU O Control 1 Menu Exit 2 4 3 p gt 4 Select 5 Power Switch gt 4 SE O O O O Function Display exits the On Screen Display OSD menus 1 Ente
18. rademarks other than its own Table of Contents Chapter 1 Introduction 1 Product Description 1 Precautons eee 1 Chapter 2 Installation and Setup 2 Unpacking Your Touchmonitor ee eee eee eee 2 Interface Connection 3 Power Requirements ccesscsscesessstesstensssenseeseseeeses 3 Product Overview ennnen i 4 Main Unit Rear TE 4 Installing the Driver Goftware 5 Installing the Serial Touch Driver not applicable to Acoustic Pulse Recognition and IntelliTouch Plus MORMON osne ara aeaaaee anA RA 14 Installing the Serial Touch Driver for Windows 7 Windows Vista Windows XP Windows 2000 Me 98 95 and NT A0 14 Installing the Serial Touch Driver for Windows 3 1 and MS DOS 15 Installing the USB Touch Driver 16 Installing the USB Touch Driver for Windows 7 Windows Vista Windows XP Windows 2000 Me 98 95 and NT 4 0 16 Chapter 3 Operation 9 About Touchmonitor Adjustments 9 Rear Panel Controls ccccceseeeeseeeeeeeeeseees 10 Remote OSD Buttons option 10 Controls and Adjustment s 11 On Screen Display OSD Menu Functions 11 On Screen Display OSD Control Options 12 Preset Modes cscsssscssssccstccssceseessorseseessnseesees 13 POW orae aaee a ebsites face i aa a aeaee Eaa ee tnt 14 IntelliTouch Plus Touch Technology 15 Gesture SUPpOrt sessiaa
19. re designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrie Canada C Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards This Information Technology Equipment ITE is required to have a CE Mark on the manufacturer s label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2004 108 EC indicated in European Standard EN 55022 Class B and the Low Voltage Directive 2006 95 EC as indicated in European Standard EN 60950 25 D General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communicati
20. rrespondence between the video pixels and the LCD pixels is lost The LCD controller can compute the correspondence between video pixels and LCD pixels using algorithms contained on its controller The accuracy of the algorithms determines the fidelity of conversion of video pixels to LCD pixels Poor fidelity conversion can result in artifacts in the LCD displayed image such as varying width characters TOUCHMONITOR SAFETY This manual contains information that is important for the proper setup and maintenance of your touchmonitor Before setting up and powering on your new touchmonitor read through this manual especially Chapter 2 Installation and Chapter 3 Operation 1 To reduce the risk of electric shock follow all safety notices and never open the touchmonitor case 2 Turn off the product before cleaning 3 The slots located on the sides and top of the touchmonitor case are for ventilation Do not block or insert anything inside the ventilation slots 4 It is important that your touchmonitor remains dry Do not pour liquid into or onto your touchmonitor If your touchmonitor becomes wet do not attempt to repair it yourself Ensure that your installation setup is designed equipped to maintain operating temperature within the specified operating conditions refer to the section TouchMonitor Specifications B 20 Care and Handling of Your Touchmonitor The following tips will help keep your touchmonitor functioning at the optimal
21. s library dd940543 on the various gestures that are supported in Windows 7 3 16 CHAPTER TROUBLESHOOTING If you are experiencing trouble with your touchmonitor refer to the following table If the problem persists please contact your local dealer or our service center Solutions to Common Problems Problem The monitor does not respond when turning on the system Characters on the screen are dim The video is blank Screen flashes when initialized Out of Range display Touch doesn t work Suggestion s 1 Check that the monitor s Power Switch is on 2 Turn off the power and check the monitor s DC power cord and signal cable for proper connection Refer to the About Touchmonitor Adjustments section to adjust the brightness 1 During operation the monitor screen may automatically turn off as a result of the Power Saving feature Press any key to see if the screen reappears 2 Refer to the About Touchmonitor Adjustments section to adjust the brightness Turn the monitor off then turn it on again Reconfigure the resolution of your computer to make one of the monitor s supported video mode see Appendix C See Appendix A for more information on resolution Make sure the touch cable is securely attached at both ends NATIVE RESOLUTION The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best For the LCD touchmonitor the native re
22. sis isa saosassicasndas io aparan 16 Chapter 4 Troubleshooting 17 Solutions to Common ProblemS sassnensaaaseaaenaaene 17 Appendix A Native Resolution s siste 18 Appendix B Touchmonitor Safety ais irisi 20 Care and Handling of Your Touchmonitor 21 Appendix C Touchmonitor Specifications s ssseeeeeseeee eeaeee 22 19 LCD Touchmonitor 1937L Dimensions 23 Regulatory Information 25 Warranty 28 INTRODUCTION Product Description Your new touchmonitor combines the reliable performance of touch technology with the latest advances in LCD display design This combination of features creates a natural flow of information between a user and your touchmonitor This LCD monitor incorporates a 19 color active matrix thin film transistor TFT to provide superior display performance A maximum resolution of SXGA 1280 x 1024 is ideal for displaying graphics and images Other outstanding features that enhance this LCD monitor s performance are Plug amp Play compatibility and On Screen Display OSD controls Precautions Follow all warnings precautions and maintenance as recommended in this user s manual to maximize the life of your unit See Appendix B for more information on touchmonitor safety 1 1 INSTALLATION AND SETUP This chapter discusses how to install your LCD touchmonitor and how to install the driver software Unpacking Your Touchmonitor
23. solution is 1280 x 1024 for the 19 inch size In almost all cases screen images look best when viewed at their native resolution You can lower the resolution setting of a monitor but not increase it Input Video 19 LCD 512 x 247 CGA Transforms input format to 1280 x 1024 512 x 256 CGA Transforms input format to 1280 x 1024 640 x 480 VGA Transforms input format to 1280 x 1024 800 x 600 SVGA Transforms input format to 1280 x 1024 1024 x 768 XGA Transforms input format to 1280 x 1024 1280 x 1024 SKGA Displays in Native Resolution The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the number of pixels vertically in the LCD LCD resolution is usually represented by the following symbols 512 x 247 512 x 256 640 x 480 800 x 600 1024 x 768 1280 x 1024 A 18 As an example a SXGA resolution LCD panel has 1280 pixels horizontally by 1024 pixels vertically Input video is also represented by the same terms SXGA input video has a format of 1280 pixels horizontally by 1024 pixels vertically When the input pixels contained in the video input format match the native resolution of the panel there is a one to one correspondence of mapping of input video pixels to LCD pixels As an example the pixel in column 45 and row 26 of the input video is in column 45 and row 26 of the LCD For the case when the input video is at a lower resolution than the native resolution of the LCD the direct co
24. ze Pixel Pitch Display Mode Native Resolution Contrast Ratio Brightness Response Time Rise Fall Display Color Viewing Angle Vertical Horizontal Input Signal Video Sync Signal Connector Rear Controls On Screen Display OSD Controls Plug amp Play Touch Panel optional Operating Conditions Temperature Humidity Altitude Storage Conditions Temperature Humidity Dimensions HxWxD Weight Net Certifications 1937L 19 TFT Active Matrix Panel 376 32 H x 301 056 V mm 0 294 H x 0 294 V mm 512 x 247 60Hz 512 x 248 60Hz 640 x 350 70Hz 640 x 480 60 66 72 75Hz 720 x 400 70Hz 800 x 600 56 60 72 75Hz 832 x 624 75Hz 1024 x 768 60 65 70 75Hz 1280 x 960 60Hz 1280 x 1024 60 75Hz 1280 x 1024 800 1 typical No touch screen typical 250 cd m min 200cd m IntelliTouch typical 225 cd m min 170cd m AccuTouch typical 200 cd m min 150cd m Acoustic Pulse Recognition typical 225 cd m min 170cd m IntelliTouch Plus typical 225 cd m min 170cd m Sms typical 10ms max 16 7M CR gt 10 80 deg Up 80 deg Down typical 70 deg Up 70 deg Down min CR gt 10 80 deg Left 80 deg Right typical 70 deg Left 70 deg Right min R G B Analog 0 7Vp p 75 ohm TTL Positive or Negative Mini D Sub 15 pin Menu a gt Select Power Contrast Brightness H Position V Position Sharpness Color Temperature Phase Clock
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