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HP 2000 C2N21UA notebook
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1. 2 ly Power light White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power 3 tp Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Top Buttons Component Description e When the computer is off press the button to turn on l Power button the computer e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings 1 From the Start screen type power options 2 Click Settings and then select Power Options from the options displayed or see Managing power on page 34 10 Chapter 2 Getting to know your computer Keys Component 1 2 esc key fn key Description D
2. To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL DVD R DL discs Do not use rewritable discs such as CDRW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub Be sure that the computer is connected to AC power before you begin creating the recovery media The creation process can take up to an hour or more Do not interrupt the creation process If necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining d
3. 2 Webcam Records video and captures still photographs From the Start screen type cyberlink and then select CyberLink YouCam from the list of apps 3 Webcam light On The webcam is in use 4 ote USB 2 0 ports Connect optional USB devices NOTE For details about different types of USB ports see Using a USB device on page 41 5 Optical drive Reads an optical disc NOTE On select models the optical drive also writes to an optical disc 6 Speakers Produce sound Component Description stereo speakers headphones earbuds a headset or 7 N Audio out headphone jack Produces sound when connected to optional powered television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices 8 5 Audio in microphone jack Connects an optional computer headset microphone I stereo array microphone or monaural microphone 9 Hom HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 10 jo External monitor port Connects an external VGA monitor or projector Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues n
4. Contains the hard drive Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer The labels are in easily accessible locations e Service label Provides important information including the following Product XXXXXXXX UD OE EAD A a Warranty lylyOy Model XXXXXXX Component 1 Product name 2 Serial number 3 Product part number 4 Warranty period 5 Model description select models only Have this information available when you contact support The service label is affixed to the bottom of the computer e Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay e Wireless certification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are affixed inside the battery bay Labels 13 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using you
5. IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Chapter 1 Starting right 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is included on your computer 1 From the Start screen type control and then select Control Panel 2 Select System and Security and then in the System area click Device Manager A list displays all the devices installed in your computer Locating software e To find out what software is installed on your computer from the Start screen right click or swipe from the top of the TouchPad to display the App bar and then click the All apps icon Front Component Description Speakers 2 Produce sound Finding your hardware and software information 3 Right side S9 Component Description 1 Optical drive Reads an optical disc NOTE On select models the optical drive also writes to an optical disc 2 Optical drive light e Green The optical drive is being accessed e Off The optical drive is idle 3 Optical drive eject button Releases the disc tray 4 ol USB 2 0 ports 2 Connect optional USB devices NOTE For details about different types of USB ports see Using a USB device on page 41 5 AC adap
6. contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever Creating recovery media and backups 65 choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager z NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Windows Help and Support From the Start screen type help and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required
7. overflowing with work your productivity slows down A great solution to improve performance is to expand the amount of memory you have in your computer The computer has two memory module slots The memory module slots are located on the bottom of the computer under the hard drive cover The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory module slots A WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object NOTE To use a dual channel configuration with a second memory module be sure that both memory modules are identical To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on or in the Sleep state If you are not sure whether the computer is off turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save your work and shut down the computer Disconnect all external devices connected to the computer Unplug the powe
8. pointing devices and the keyboard Your computer allows navigation using touch gestures select models only in addition to the keyboard and mouse Touch gestures can be used on your computer TouchPad or on a touch screen select models only E NOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Review the Windows 8 Basics guide included with your computer The guide provides information on common tasks using the TouchPad touch screen or the keyboard Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type control select Control Panel from the list of apps and then select Hardware and Sound Under Devices and Printers select Mouse Turning the TouchPad off or on To turn the TouchPad off or on quickly double tap the TouchPad on off button The TouchPad light is off when the TouchPad is on 2X FF D The TouchPad supports a variety of gestures that let your fingers scroll swipe pinch and rotate to manipulate items on the screen Using TouchPad gestures A TouchPad allows you to control the pointing device on the screen using your fingers 29 TIP Use the left a
9. From the Start screen type help and then select Help and Support To start Refresh 1 From the Start screen point to the upper right or lower right corner of the screen to display the charms 2 When the charms list opens click Settings 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows iy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 Press f11 while the computer boots or Press and hold f11 as you press the power button 2 Select Troubleshoot from the boot options menu 3 Select Reset your PC and follow the on screen instructions To use the Start screen 1 From the Start screen point to the upper right or lower right co
10. The top edge swipe allows you to open apps available on the Start screen eas 7 IMPORTANT When an app is active the top edge gesture varies depending on the app e Slide your finger gently from the top edge to display available apps Using TouchPad gestures 29 Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly e Swipe from the left edge of the TouchPad to switch between apps Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions you do by using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions 30 Chapter5 Navigating using touch gestures pointing devices and the keyboard sje Y TIP The Windows logo key on the keyboard allows you to quickly return to the Start screen from an open app or the Desktop Pressing the Windows logo key again will return you to the previous screen EY NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the keys Your computer has different ways to quickly access information or perform functions with certain keys and key combinations Using the action keys An action key performs an assigned function The icon on each of the f1 through f4 keys and f6 through f12 keys illustrates the assigned functi
11. access the hard drive cover screw you must first remove the wireless and memory module compartment cover Remove the wireless and memory module compartment cover A Loosen the wireless and memory module compartment cover screw 1 and then lift up 2 and remove the cover 3 eo Improving performance 49 Remove the hard drive 1 Loosen the hard drive cover screw 1 and then lift up 2 and remove the cover 3 2 Pull up to disconnect the hard drive cable 1 from the system board 3 Lift the hard drive 2 out of the hard drive bay NOTE After removing the hard drive from the computer you must remove the hard drive bracket to access the hard drive itself 4 Turn over the hard drive then disconnect the hard drive cable 1 from the hard drive Pull the sides of the hard drive bracket 2 out and away from the hard drive 50 Chapter 8 Maintaining your computer 6 Remove the hard drive 3 from the bracket To install a hard drive reverse this procedure Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently
12. apart on the TouchPad zone and then moving your fingers together Rotating select models only Rotating allows you to turn items such as photos e Point to an object then anchor the forefinger of your left hand in the TouchPad zone Using your right hand slide your forefinger in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock Using TouchPad gestures 27 NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps S 2 finger click select models only 2 finger click allows you to make menu selections for an object on the screen e Place two fingers on the TouchPad zone and press down to open the options menu for the selected object Flicking select models only Flicking allows you to navigate through screens or quickly scroll through documents e Place three fingers on the TouchPad zone and flick your fingers in a light quick motion up down left or right 28 Chapter5 Navigating using touch gestures pointing devices and the keyboard Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Slide your finger gently from the right edge to display the charms Top edge swipe
13. cccccceeeeeeeeeeeeneeeeeeeencaeeeeeeenaeeeeeeeeneeeeeeeeaas 69 What you Need to KNOW siek cosets nesaceesendngcadectenecdedeveaneaeedeasdeeeeetestnencaeetneeae anes 69 Using the HP Recovery partition to recover a minimized image select models ONY dices csedeneccecetectaceccdsteasndes beste pede a a etn a 69 Using HP Recovery media to recover cceeccceceeeeenneeeeeeeeeeenaeeeeeeeeetaeeeeeeeeeaas 70 Changing the computer boot order 0 eee eee cette eect eeeetteeeeeeeeeetaaaeeeeeeeeeeeeaaes 70 Removing the HP Recovery partition 00 0 0 cccceeeeeteeeeee etn eeeeeeeaeeeeeeeiaeeeeeeenaeeeeseeenaees 70 12 SPSCHIGCAUONS siiis aariad ea oosdcnnia stands andes csaitiaabesiavacedbeandasaddeoaducibes ids naddecraabianhessadins 71 IMPUt POWED eee eeeceec cece eee ee eee eee cece ae aaeeeeeeeeeeeee cece aaaaaaecaeeeeeeeeeeeeceacaaaaecaeeeeeeeeeeeseeeeccaeaaeceeeeeeeeeeseesennaees 71 Operating envionment espre rao aR E n NEARER A ETAR 71 19 EPC ER SCS DeNiro srren a wag na boa una boop aaa eee 72 WUD aes Ba swe esses ae ci oss Baap acs was eva pee eds BG cca na ea cas a va mics Uae wedge na na wpe vad eas ona wea km 73 viii 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment To get the most out of your computer read this chapter to learn about best practices after setup fun things to do with your computer and where to go to get more HP resources Best practices To get the most out of y
14. cleaning products to clean your computer Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Cleaning the display sides and cover Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Allow the display to dry before closing the computer cover Use a pre moistened germicidal wipe to clean the sides and cover Fibrous materials such as paper towels can scratch the computer NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard Z CAUTION Never allow liquids to drip between the keys on the keyboard even when you are cleaning the computer This can permanently damage internal components e To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or a static free cloth without oil such as a chamois cloth moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Z AWARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Traveling wit
15. such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Also as your computer gets older you might consider installing larger drives and adding more memory Handling drives Observe these precautions when handling drives Before removing or installing a drive shut down the computer If you are unsure whether the computer is off or in the Sleep state turn the computer on and then shut it down through the operating system Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through
16. telephone numbers e Locate HP service center locations Regulatory Safety and Environmental Notices To access this guide select the HP Support Assistant app from the Start screen select My computer and then select User guides Limited Warranty To access the warranty select the HP Support Assistant app from the Start screen select My computer and then select Warranty and services or go to http Avww hp com go orderdocuments e Important regulatory notices including proper battery disposal information e Specific warranty information about this computer You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http Awww hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product part number warranty period found on your service label name and postal address
17. the Start screen type control and then select Control Panel from the list of apps Select Appearance and Personalization and then select Adjust screen resolution under Display for best results Configuring audio settings with HDMI TV HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 2 3 From the Desktop right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices On the Playback tab click the name of the digital output device Click Set Default and then click OK To return the audio stream to the computer speakers follow these steps 1 From the Desktop right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices On the Playback tab click Speakers and Headphones Click Set Default and then click OK Using video 23 Managing your audio and video files CyberLink PowerDVD select models only helps you manage and edit your photo and video collections A To start CyberLink PowerDVD from the computer Start screen type cyberlink and then select CyberLink PowerDVD from the list of apps For more information about using CyberLink PowerDVD see the PowerDVD software Help 24 Chapter 4 Enjoying entertainment features 5 Navigating using touch gestures
18. time you press f4 the display state changes Ey NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type control and then select Control Panel from the list of apps Select Appearance and Personalization and then select Adjust screen resolution under Display for best results Connecting an HDMI TV or monitor To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions To connect an HDMI device to your computer you need an HDMI cable sold separately 22 Chapter4 Enjoying entertainment features To connect a high definition TV or monitor to your computer 1 Connect one end of the HDMI cable to the HDMI port on the computer HEM ae Connect the other end of the cable to the high definition TV or monitor Press f4 to alternate the computer screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes y NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From
19. video information from the computer using the external VGA video standard This action key can also alternate images among other devices that are receiving video information from the computer Plays the previous track of an audio CD or the previous section of a DVD or a BD al Begins pauses or resumes playback of an audio CD a DVD or a BD Using the keyboard and mouse 31 Icon Key Description f8 Plays the next track of an audio CD or the next section of a DVD or a BD 4 _ f9 Decreases speaker volume incrementally as long as you hold down the key f10 Increases speaker volume incrementally as long as you hold down the key q f11 Mutes or restores speaker sound f12 Turns the wireless feature on or off tp NOTE A wireless network must be set up before a wireless connection is possible Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform actions quickly Several shortcuts will help you with Windows 8 functions Press the Windows logo key in combination with the key to perform the action For additional information on Windows 8 shortcut keys go to Help and Support From the Start screen type help and then select Help and Support Shortcut Key Description key w Returns you to the Start screen from an open app or the Desktop mi See l TT ressing the key again returns you to the previous screen Opens the charms wl i d Opens
20. Center from the Start screen type network and sharing Click Settings and then select Network and Sharing Center from the options displayed Select Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection After the connection is made mouse over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection Ey NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network A LAN connection uses a network cable which is sold separately A WARNING To reduce the risk of electric
21. Ey NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 From the Start screen type disk select Settings and then select Defragment and optimize your drives 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently Improving performance 51 To run Disk Cleanup 1 From the Start screen type disk select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instructions Adding or replacing memory modules Adding memory can help improve your computer s performance Your computer is like your physical work area The hard drive is the filing cabinet where you store your work and the memory is the desk where you work When your memory isn t big enough to hold all your work easily like a desk
22. Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 From the Start screen type file and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly Using System Diagnostics 63 To start System Diagnostics 1 Turn on or restart t
23. User Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition September 2012 Document Part Number 697142 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local p
24. aA E ANNAE R NAT ANENA RANA ANNEN EAR 37 Resolving a low battery level oo eee eeeenene eter eeeeaaeeeeeeeeeaaeeeeeeeeaaeeeeeeeeeiaeeeeeseeenaees 38 Resolving a low battery level when external power is available 05 38 Resolving a low battery level when no power source is available 5 38 Resolving a low battery level when the computer cannot exit Hibernation 38 Storing a user replaceable battery ec cee cece eect eee etter eee eeeeceeeeeeeteeeeeeeeieeeeeeenaas 38 Disposing of a user replaceable battery 00 cece eeeeetnneeeeeeeeeaaeeeeeeeeetaaeeeeeeeeeaees 38 Replacing a user replaceable battery 00 0 cceceeeeeeeeeeneeeeeeeeeeneeeeeeeeeneeeeeseeeieeeeeseeenaaes 38 Running on external AC POWGEN ji csc caieceheeaaiededieecddadesnee esse ledehederediddensleiaiatannieed bien 39 Troubleshooting an AC adapter tvstedicceceeststcaddecansatesicccastastiddsdasasye A AEA A Aa 39 Shutting down turning off the Computer sssrinin netni raanin E AARAA EARR ia 40 T Managing and sharing information cj cccssecceserccasccusxececctseusyesacaccousyecescteeuysrsaasesexdiesmarenenseesaasessxyeevaceens Doageoeirs 41 Using a USB device 0 0 etree tnt nee ee eer NAKANA NADANA ANKKA NAA AENEAN AEREA 41 Connecting a USB devie ecreis iire ai a a EENE EEE 41 Removing a USB GOViCG sars fants lives vaelotevesvasloccl aiK AN A 42 Inserting and removing a digital storage card ecceeeeeeeteceeeeee tere eette teeter
25. ager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP Recovery Manager 66 recovery partition 69 removing 70 recycle computer 67 68 refresh 68 computer 67 regulatory information regulatory label 13 wireless certification labels 13 remove everything and reinstall Windows 68 reset computer 67 68 steps 68 restore Windows File History 67 RJ 45 network jack identifying 5 rotating TouchPad gesture 27 S scrolling TouchPad gesture 26 security cable lock installing 60 security cable slot identifying 4 security wireless 16 serial number 13 serial number computer 13 service labels locating 13 setting password protection on wakeup 35 setup of WLAN 16 Setup Utility BIOS passwords 58 shipping the computer 55 shutdown 40 Sleep exiting 34 initiating 34 slots Digital Media 5 security cable 4 software CyberLink PowerDVD 24 Disk Cleanup 51 Disk Defragmenter 51 software updates installing 59 speakers identifying 3 19 storing a battery 38 supported discs recovery 66 system information hot key 33 system recovery 69 system restore point creating 65 restoring 67 T temperature 38 TouchPad buttons 8 TouchPad gestures pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad light 8 TouchPad on off button 8 TouchPad zone identifying 8 traveling with the computer 13 38 55 troubleshooting AC adapt
26. al battery level while in the Sleep state the computer initiates Hibernation e Sleep The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Initiating and exiting Sleep on page 34 e __Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down Ey NOTE If you want to initiate Hibernation manually you must enable Hibernation using Power Options in Windows Control Panel For more information see Enabling and exiting user initiated Hibernation on page 35 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card YNOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep With the computer on you can initiate Sleep in any of the following ways e Close the display e From the Start screen point to the upper right or lower right corner of the screen When the charms list opens click Settin
27. cations life cycles and capacity To access battery information select the HP Support Assistant app on the Start screen and then select Battery and performance Conserving battery power Use the following tips for conserving battery power and maximizing battery life e Lower the brightness on the display e Select the Power saver setting in Power Options e Remove the battery from the computer when it is not being used or charged e Turn off wireless devices when you are not using them e Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or remove any external media cards that you are not using e Before you leave your computer initiate Sleep or Hibernation or shut down the computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs e The power meter icon in the notification area on the Desktop displays a low or critical battery notification Running on battery power 37 2 NOTE For additional information about the power meter see Using the power meter and power settings on page 35 The computer takes the following actions for a critical battery level e f Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts do
28. cations and turn off your wireless feature Inserting an optical disc 1 2 3 44 Chapter 7 Turn on the computer Press the release button 1 on the drive bezel to release the disc tray Pull out the tray 2 Managing and sharing information 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle 7 NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray Ey NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content Removing an optical disc 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops Using optical drives 45 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces z NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only t
29. ciated with the device 2 From the Desktop click the hardware icon in the notification area at the far right of the taskbar A message Safely Remove Hardware and Eject Media displays Follow the on screen instructions Inserting and removing a digital storage card To insert a digital storage card CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 42 Chapter 7 Managing and sharing information 2 Insert the card into the digital storage slot and then press in on the card until it is firmly seated a A sound indicates that the device has been detected To remove a digital storage card Z CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 From the Desktop click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 On T Ey NOTE If the card is not ejected pull the card out of the slot Using optical drives An optical disc drive uses laser light to read or store large amounts of information Some drives can only read information but others can also wri
30. d Contact customer support for information on obtaining a replacement AC power adapter Shutting down turning off the computer A CAUTION Unsaved information is lost when the computer shuts down The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command Ey NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button 1 Save your work and close all open programs 2 From the Start screen point to the upper right or lower right corner of the screen 3 When the charms list opens click Settings click the Power icon and then click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Press ctrl alt delete click the Power icon and then select Shut down e Press and hol
31. d disconnected from external power for more than 2 weeks remove the battery and store it separately e Ifyou are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE e Ifthe computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on e Ifyou are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary Z WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 56 Chapter 8 Maintaining your computer 9 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your com
32. d the power button for at least 5 seconds e Disconnect the computer from external power e On models with a user replaceable battery remove the battery 40 Chapter6 Managing power 7 Managing and sharing information Drives are digital storage devices that help you store manage share and access information Your computer has an internal hard drive or a solid state drive that stores your computer s software operating system and also provides storage for all of your personal files Some computers have a builtin optical drive that allows you to read or write to a CD DVD or on select models Blu ray Disc BD For added capacity or functionality connect an external drive purchased separately such as an optical drive or hard drive or insert a digital storage card directly from your phone or camera A USB flash drive connected to the Universal Serial Bus USB port on your computer also allows quick data transfer Some devices use the computer s power to run others have their own power source Some devices come with software that must be installed Ey NOTE For information about connecting external wireless devices see Connecting to a network on page 14 YNOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect to numerous k
33. der sassssssseerrrecessrrrsseeerrrseinnnnasstennnednnnnaneeeana 15 seting up a WLAN sisisi A a AT E A 16 Configuring a wireless router ee eee eeeee eee eeeeeee eee siinid ini Na NANEN ERRARE ENESE 16 Protecting your WLAN cereiccnconiiniiiri ini ar A E 16 Connecting to a WLAN spiremeasii aN A AE 17 Using Bluetooth wireless devices select models only cccceceeeeeeeeeeeeeeeeeeseeeessaeees 17 Connecting to a Wired NetWOMK wiiv c sccivicesceiee ese addeecennecedveedenteadaeasenteddasagennaadeasesntiadaadeetecieanentecs 17 Connecting to a local area network LAN 0 eeeeceeeceeeeeeeeeeeeee eee eaeeeeeeeeaaeeeeeeeeenaeeeeeeeeeaas 18 A Enjoying entertainment features 5 ccs cis eine ccc cussesueccnsuszesnscsecensesuesensevssiine aa tevanesen sa esuaneuencatceunsseedessnssussdeevaesen 19 USING the WED CAIN zess cae asteet ak gecesi E tee deere be aeteeeteas 20 Using audi eccriene E aden ter EERE E 20 CONNECIING SPCAKESMS 5 2 sivsddececaeevvctudecacveecdidedes peehudtacagesandcdyasesshadideasezetiadtaaaesstaadigumeeealeteias 20 Connecting headphones i oc ssecenet pp nedeca ee dandeaceee dandeed ea suadieaagea seniuaea ceedediageeeeidetiagevetegdoace 20 CONNECHING a MICTOPNONG i ccsee ce eeedceee ccntneeent seen doceeecctaaecestecdaaeeessticnaneeeseheaaaeheeeteuaneeeeenaas 21 Checking the SOUnG zecco EA OSR 21 SING VJE aise ae sddace he aes hesitate oedees O T A ieee 21 Connecting a VGA monitor Or projector 0 0 c
34. devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Replacing a hard drive A CAUTION Drives are fragile computer components that must be handled with care Do not drop a drive place items on it or expose it to liquids or temperature or humidity extremes See Handling drives on page 48 for specific precautions when handling drives 48 Chapter 8 Maintaining your computer CAUTION To prevent information loss or an unresponsive system Before removing or installing a drive shut down the computer If you are unsure whether the computer is off or in the Sleep state turn the computer on and then shut it down through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer Ey NOTE To
35. dio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN e Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information see Help and Support To access Help and Support from the Start screen type help and then select Help and Support from the list of apps 16 Chapter3 Connecting to a network Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is white If the wireless light is amber press the wireless button From the Desktop click the network status icon in the notification area at the far right of the taskbar Select your WLAN from the list Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection Ey NOTE If no WLANs are listed you may be out of range of a wireless router or access point NOTE If you do not see the WLAN you want to connect to open the Network Sharing Center To access the Network Sharing
36. e eeeeee ee eeennee eee eeeeaeeeeeeeeaaeeeeeeeeeneeteeeenaas 21 Connecting an HDMI TV Or MONItOF 000 eee cece etree rete eeeae hididan renia inini a 22 Configuring audio settings with HDMI TV 00 eeecceeceeeeeeeeeeeeeeeeeeetteeeeeeeeenaaes 23 Managing your audio and video files 2 cece eee ceeeeee eee eeeeeeee eee eeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeseeeaaeeeesenaaeees 24 5 Navigating using touch gestures pointing devices and the keyboard sccccccesssseeeeeeeseseeeeeeeeeeneeeees 25 Using the TOUCH PAG a cecscxcsspered ste teeeds Sank acces apn eurediai ey ater s an uaieded os telaeoes EOE 25 Using TouchPad Gestures senscion isiin awed eevee idee ated a aloe 25 TAPPING esenee E A E E A A A E A a E 26 SrO T e a E anh ceeayant peeervtht easevenncs 26 PINGHING ZOOMING asiaa aE A aAA EEE 27 Rotating select models only aaeeeesseeeesssrrssssrrrrrreserrsrrrrdadennnnneneinnnnnnaaattnnanaaaannnnnnaaaananaane 27 2 finger click select models only eeeessssessssrrreeesernnnesssnneaestnnannanannanaeennnnannannnaattennaaanannnaae 28 Flicking select models Only 0 si ceesazeadteaeidacidteaeetadieendbehideteeatednciasst tices 28 F dge Spes racar a E a 29 Righredg SWiPiceerncsreeia E E 29 Top ed je SWIPE tirinsshadaenanaducsdansneaadsaudatdecadeatensea hevadesnaaadsutiaamaddiedaassaadsaedaatandndae 29 Leftedge SWIDE 5 cscccccedentancdeerettacedceedesesalee eves davnsteiicse ts tic cadee dee vende 30 Using the keyboard a
37. eeaaaeeeeeeeeteeeeeeeeetiaeeeeeen 42 Using Optical drives 2 csidueecsiehatesee eevstaueyed eersassantie OTAOTA EE AEA 43 INSErtING an optical CISC vives cioseieren divest iaedvedieebaacddbeedeeeed adieceueed eee A 44 Removing an optical iS 20 0 0 cceceeeeee eseteket eee eeenae eee eeeeaeeeeeeeeeaaeeeeeeeiaaeeeeeeenaaeeeeesenas 45 Sharing data and drives and accessing software 0 0 ee eeneee eee eeeeentteeeeeeeeeenaeeeeeeeneeaaas 46 8 Maintaining your COMPUNGE wicca ciccccticcssccscicecs sscevenacd sacecenecedaceeenesactecetveanssennteenncces Sa annainn iaaa 48 Improving performance cecceeeceeceeecceeceeeeeeeeeeeeee ed eaecaaaeaaaecaaeaaanaaeaaeceeeeeeeeeeeeeeeeesedesnseneneaaeees 48 Handling UVES seviieievys ereanttieciveienndaeeresitenede EE EO 48 Replacing a hard drive ussssiiisirrrrrriseriirrrrsiisaansattradasannnaadadtiaaaaaidaaaaaatnAAAaaanaaRad aana aa aana 48 Using Disk Defragmenter sesrsrieni neen isona Ea E E T E 51 Using Disk Cleanup occcccsereniccnniiiii arii a a E EROE 51 Adding or replacing memory modules cceeeeeeeeeee eee eeeeeeeeeeeeeteeeeeeeeeeeeeeeeaaeeeeeteeeaaeeees 52 Updating programs and rivers eenicisi arinrin Ea EEE TEENE EEEE ARETA 54 Cleaning your COMPUTER scrisori iedire niire e REEERE T 55 Cleaning the display sides and COVED cccccceeeeeeeeeeeee ee eeeecceneaecaeeceeeceeeeeeeeeeeeteetetees 55 Cleaning the TouchPad and keyboard eesssseeeesersessesssnnnneasesennnnanann
38. eeeeaaeeeeesegeeaeeeeeseeeeaeeeeesaaeeess 60 10 Using Setup Utility BIOS and System Diagnostics ccccccesseeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeneseeeneeseeneeees 62 Starting Setup Utility BIOS oo nr ene reread dente eneeaeeeeeeeeaaaeeeeeeeeaeeeeeeenaeeeeeneaaas 62 Updating the BIOS si ccci cssecceedia dee ex chia asd ceneeeceatceen tibia th au eneeeteeedlenwee le dthia EEEE AERA 62 Determining the BIOS Version viceesiiccetersiiatdedatipededee atid anv AAAA 62 Downloading a BIOS update 0000 ceenneree ee eeeenne teers eeeeaaeeeeeeeeeaaeeeeeeeeeeiaeeeeeseeeeaas 63 Using System DiagnosttS scsenenicearekei tiiin este deetst ees edt ened deine dentine deed E 63 11 Backing up restoring ANd recovering ccccesesseeeeeeeeeeseneeeenseeceeeeeeeeseseeeeeeesaaeceeeeeeesaseeeeeeeesaaeeneseeaeeseeneeens 65 Creating recovery media and backups cccceeeeeeeeeeeeenne eee eeeeeaeeeeseeeaaeeeeeeeeaeeeeeseeeiaeeeeeeeeiaeeeeeeaes 65 Creating HP Recovery Media i savsccseecec ceases secede vencnateeesavecedaaeey auncath ERE 66 Restore and recovery escie dec ec sensed ccesunabecteceredactedeceesnantetaccevaaecets covskeccenecevsuagdedsceuedabasdesstebsasteetuanieteeees 67 Using Windows Refresh for quick and easy recovery e cece ee eeeneeeeeeeeeeeeettaeeeeeeeeeeeenaaaes 68 Remove everything and reinstall WiINdOWS 0 0 0 0 cece eeeeeeeeeneeee eee eeeaeeeeeeeeaaeeeeeeeeiaeeteeeeeaas 68 Recovering using HP Recovery Manager
39. eeeeeeeeeteeaaaeeeseneeeaaees 3 Locating NardWware ccccecececceeeeee eee eeeeeeeee tere i n i ia 3 LOCALING SOMWANG eaa E aia tulsbecentvate caneveatuesteae 3 FROM ss sccets deter ives aden de thee snseeh E A leas ieaadidane Maaasiaeedeads 3 RINSO G 5 ces carey tae ee eae dae A E Ueaetuinn uetece tn nue enttacaia tenia 4 Len SIUC gto assesses E ca dics on Pu ates et nega os ages T A 5 DISPIAY 2 ssescausseeedledes need lads shee headavaave A leans ested dedeadacalsaeetaeebastel dessa 7 TOD renien a a ae E Aeara a aeaa e aaa aea S data ace Aaa aa e Oe Gch en eta Ra E a 8 TOU GIA areia E sae sdettse mau eg ade abaess int eadaeeteyaraeaad aehonucaes 8 HONS on N a a RA 9 BUTONG ccs ao N E E eae ten 10 WY AI E E A T sac ea E A V I E A A A E T T A A NT 11 BONON ara ian a Meade a EAE AA A E AA aden las 12 LAD GIS E E S E IA ET E evo T ns ee TTE 13 3 Connecting to a network ciisiicinsicsssnssaasccsadtcnasscnnadsrinadensadstaaatechasssauaccaassaandoaba sosiabicadesndaaneiaasaanbaadesbadintaahos tna 14 Connecting to a wireless NetWork 000 0 eee cette terete eee erent ee eet e tees ee ANNAA RETANA E ERRANETAN REETA 14 Using the wireless Controls sssissicrrrsis snririnr eisni sirti inhaa vinnin SRA PAA TEA SUNE VARRTA INRA REESE TERA RAAS 14 Using the wireless button csser iina 14 Using operating system controls sesasssssessessrrranssennnessenennnaannnannnaaenennnaaannannna 14 Usmg a WLAN sesi i oana a a 15 Using an Internet Service provi
40. elps you conserve power and maximize performance To change the power plan from the Start screen type power select Settings and then select Power Options The following power plans are available e HP Recommended recommended Automatically balances performance with energy consumption on capable hardware e Power saver Saves power by reducing system performance and screen brightness where possible e High performance Favors performance but may use more energy Your battery will not last as long between charges using this power plan Click Show additional plans to select this power plan You can also create your own power plan and customize it to how you use the computer for your needs To use Power Options from the Start screen type power select Settings and then select Power Options Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power If the computer has a charged battery installed and the AC adapter is disconnected from the computer the computer automatically switches to battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and
41. er 39 turning off the computer 40 U unresponsive system 40 USB cable connecting 42 USB devices connecting 41 description 41 removing 42 USB hubs 41 USB ports identifying 4 5 19 using external AC power 39 using passwords 57 using the power meter and power settings 35 V vents identifying 5 12 VGA port connecting 21 video 21 Ww webcam 20 webcam light identifying 7 19 webcam identifying 7 19 Windows backup 66 File History 66 67 Refresh 67 68 reinstall 67 68 remove everything and reinstall option 68 reset 68 restoring files 67 system restore point 65 67 Windows applications key identifying 11 Windows logo key identifying 11 Windows passwords 58 Windows security updates installing 59 Wireless Assistant software 14 wireless button 14 wireless certification label 13 wireless controls button 14 operating system 14 Wireless Assistant software 14 wireless light 9 14 wireless module compartment identifying 12 wireless network WLAN connecting 17 corporate WLAN connection 17 equipment needed 16 functional range 17 public WLAN connection 17 security 16 using 15 wireless network securing 60 WLAN antenna identifying 7 WLAN device 13 15 WLAN label 13 writable media 34 Z zooming TouchPad gesture 27 Index 75
42. essories that are linked by a wireless router or a wireless access point Ey NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service Ey NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Connecting to a wireless network 15 Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high
43. ext door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take still photos A Tostart the webcam from the computer Start screen type cyberlink and then select CyberLink YouCam from the list of apps For details about using the webcam go to Help and Support From the Start screen type help and then select Help and Support from the list of apps Using audio On your HP computer you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to USB ports or the audio out jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring audio settings with HDMI TV on page 23 Before connecting audio devices be sure to adjust the volume Connecting headphones You can connect wired headphones to the headphone jack on your computer To connect wireless headphones or speakers to your computer follow the device manufacturer s instructions 20 Chapter 4 Enjoying entertainment features WARNING To reduce the ris
44. gs click the Power icon and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Press a key on the keyboard e Tap or swipe the TouchPad 34 Chapter6 Managing power When the computer exits Sleep the power lights turn on and the computer returns to the screen where you stopped working z NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Enabling and exiting user initiated Hibernation You can enable user initiated Hibernation and change other power settings and timeouts using Power Options in Windows Control Panel as follows 1 On the Start screen type power select Settings and then select Power Options from the list of apps 2 Inthe left pane click Choose what the power button does 3 Click Change Settings that are currently unavailable 4 Inthe When I press the power button area select Hibernate 5 Click Save changes To exit Hibernation briefly press the power button The power lights turn on and your work returns to the screen where you stopped working YNOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when exiting Sleep or Hibernation follow these steps 1 On
45. h or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe e Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as digital storage cards from the computer o Turn off and then disconnect all external devices Remove any media from the drive before removing the drive from a drive bay Cleaning yourcomputer 55 Z CAUTION Perform this action before shipping storing or traveling with a drive This will help reduce the risk of damage to the computer damage to a drive or loss of information Shut down the computer e Take along a backup of your information Keep the backup separate from the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage A CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives e Ifyou plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline e If the computer will be unused an
46. he computer quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc 64 Chapter 10 Using Setup Utility BIOS and System Diagnostics 11 Backing up restoring and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes Creating recovery media and backups Restoring and recovering your system 2 NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen type help and then select Help and Support Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup E After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e Sy
47. he information that is stored in your computer Network computers can exchange software and data with each other y NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or libraries on the same network 1 On the Desktop open File Explorer 2 Click the Share tab on the Libraries window and then click Specific people 3 Type a name in the File Sharing box and then click Add 4 Click Share and then follow the on screen instructions To share information from your Local Disk 1 On the Desktop open File Explorer 2 Click Local Disk C on the Libraries window 3 Click the Share tab and then click Advanced sharing 4 Onthe Local Disk C Properties window select Advanced Sharing 5 Check Share this folder To share drives on the same network 1 On the Desktop right click the Wireless icon j in the notification area 2 Select Open Network and Sharing Center 46 Chapter 7 Managing and sharing information 3 Under View your active networks select an active network 4 Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options Using optical drives 47 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools
48. ifying system software e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external power e The battery begins to charge e The display brightness increases e The power meter icon on the Desktop changes appearance When you disconnect external power the following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The power meter icon on the Desktop changes appearance Troubleshooting an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut down the computer 2 Remove the battery from the computer Running on external AC power 39 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer e If the power lights turn on the AC adapter is working properly e If the power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure e _ If the connections are secure and the power lights remain off the AC adapter is not functioning and should be replace
49. inds of external devices to your computer such as a USB keyboard mouse external drive printer scanner or USB hub Your computer may have more than one type of USB port See Getting to know your computer on page 3 for the types of USB ports you have on this computer Be sure to purchase devices that are compatible with your computer Type Description USB 2 0 Transfers data at 60 MB s USB 3 0 Transfers data at 640 MB s USB 3 0 ports also known as SuperSpeed ports are also compatible with USB 1 0 and 2 0 devices Connecting a USB device Z CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device Using a USB device 41 A Connect the USB cable for the device to the USB port z NOTE The USB port on your computer may look slightly different from the illustration in this section d A sound indicates that the device has been detected Ey NOTE The first time you connect a USB device a message displays on the Desktop and an icons shows in the notification area letting you know that the device is recognized by the computer Removing a USB device CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 Save your information and close all programs asso
50. iscs will be burned To create HP Recovery media 1 2 From the Start screen type recovery and then select HP Recovery Manager Select Recovery Media Creation and follow the on screen instructions to continue If you ever need to recover the system see Recovering using HP Recovery Manager on page 69 66 Chapter11 Backing up restoring and recovering Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Windows Help and Support From the Start screen type help and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager and then select Drivers and Applications Reinstall and follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically du
51. isplays system information when pressed in combination with the fn key Displays system information when pressed in combination with the esc key 3 Windows logo key Displays the Start screen 4 Action keys Execute frequently used system functions 5 Windows applications key Displays options for a selected object Top 11 Bottom Component 1 Battery bay Description Holds the battery 2 3 Vents 3 Battery release latch Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Releases the battery from the battery bay 4 5 a s Wireless and memory module compartment Hard drive bay 12 Chapter 2 Getting to know your computer Contains the wireless and memory modules CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support To access Help and Support from the Start screen type help and then select Help and Support from the list of apps
52. k 61 10 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer and then quickly press f10 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen y NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 S
53. k of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record sound in a setting free of background noise Checking the sound To check the audio functions on your computer follow these steps 1 From the Start screen type control and then select Control Panel from the list of apps 2 Select Hardware and Sound gt Sound 3 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 From the Start screen type sound and then select Sound Recorder from the list of apps 2 Click Start Recording and speak into the microphone Save the file to the Desktop 3 Open a multimedia program and play the recording To confirm or change the audio settings on your computer 1 From the Start screen type control and then select Control Panel from the list of apps 2 Select Hardware and Sound gt Sound To confirm or change the audio settings on your computer Using video Your HP computer is a powerful video de
54. ll photographs and allows video conferences and online chat by means of streaming video To use the webcam from the Start screen type cyberlink and then select CyberLink YouCam from the list of apps 4 Webcam light On The webcam is in use 5 WLAN antenna Send and receive wireless signals to communicate with wireless local area networks WLANs The antenna is not visible from the outside of the computer For optimal transmission keep the area immediately around the antenna free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support To access Help and Support from the Start screen type help and then select Help and Support from the list of apps Display 7 Top TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on or off 2 TouchPad light e On The TouchPad is off e Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse 8 Chapter 2 Getting to know your computer Lights Component 1 Caps lock light Description On Caps lock is on which switches the keys to all capital letters
55. nd MOUSE sessen Ea EAEE ESEA EEEE 30 USING THE KEYS eere aayeetedd diapeeeddi dan E NEA 31 Using the action keys 0 ececeeteeeeeeeeee eee eeeenneeeeeeeeeaeeeeeseeeaaeeeeeeeeiaeeeeeseeeaas 31 Using Microsoft Windows 8 shortcut keys ccecceeeeeeeeeeeeeeeenneeeeeeeenaeeeeeeeeaas 32 Using the Not KeyS osinn anaana ances nade EAEAN 32 6 Managing POWE emina n a T A anes aR E TERT 34 Initiating Sleep and HibernnatioM scevscnenen n a EEEE 34 Initiating and exiting Sleep o oo ec tte eee tee ener eerie nese ee rieeee eee teeeeeeeenaeeeeeeee 34 Enabling and exiting user initiated Hibernation ccc ccccecceeeeeeeeeeeeeeeeeeenteeeeeeeteeennaneeeees 35 Setting password protection ON wakeup cccccccccecceeceeeeeeeeeeeeeeceeceeaaeaaecaeeeeeeeeeeeeeteeeeeeees 35 Using the power meter and power settings eee eeeeeee tere eeeeee seer teeeeeeeeeeeeneeaeeeeeteneaaeeeeneeeaeeees 35 Selecting a power pla 20 22 22 ccceeccecceceeeeceneeaaeeeceeeeeeeeee eee ead iai ia a i i ia aE aAa aaa 36 Running on battery POWEM cecsnonnaniniicinetni i anin anA EE EEEE E E 36 vi Removing a user replaceable battery 00 0 0 cceceeeeeeeeeeeeneeeeeeeeaaeeeeseeeaaeeeeseeenaeeeeeneeaes 36 Finding battery information ssie E a 37 Conserving battery POWE cccccccccescssecceectsesaceneusstacadeceuastadecenvesucdeceevsseadeceetsiaageeeetseaaeeees 37 Identifying low battery levels 0 eee cececeeeeeee eee eeeeeee etre erkk K n ANNAE En
56. nd right buttons on the TouchPad as you would use the corresponding buttons on a external mouse Ey NOTE TouchPad gestures are not supported in all apps Using the TouchPad 25 To view a demonstration of each gesture 1 From the Start screen type control select Control Panel from the list of apps and then select Hardware and Sound 2 Select Synaptics TouchPad 3 Click a gesture to activate the demonstration To turn a gesture off or on 1 From the Synaptics TouchPad screen select or clear the check box next to the gesture that you want to turn off or on or off 2 Click apply and then click OK Tapping To make an on screen selection use the tap function on the TouchPad e Point to an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it Ey NOTE Press and hold your finger on the TouchPad to open a help screen that provides information about the selected item Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right 26 Chapter5 Navigating using touch gestures pointing devices and the keyboard Pinching zooming Pinching and zooming allows you to zoom in or out on images or text e Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart e Zoom out by placing two fingers
57. nnnnnaaasesennnaaannannnnaaaeee 55 Traveling with or shipping your computer 00 2 ee eee eee eee etttee eee tite e ee eee tees eee teeee eee eneeeeeeetneeeeeeee 55 9 Securing your Computer and information ccccceeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesneneeeeeeeesenaeseeeeesaeseeeeesseeseeenennaes 57 USING PASSWOPdS cseces i ie ecceehed adeenee eaieaed AARE EEEE 57 vii Setting WINdOWS passwords 0 0 00 cece eeeece cette cette eee e NA ARKA ANNAE ANNAA RETAANE RANNAT 58 Setting Setup Utility BIOS passwordS 0 0 0 ccc e cent eter eeeenaae eter eeeeaaaaeeeeeeeeeaaeeeeeeeeeeaas 58 Using Internet security SoftWare 22 020 c22ec ees dicgecee etdececeeesacacee cnet sacaadeeeeestgagiereeesdaasdaneeastaastineasnagecenat 59 Usingrantivirus Software zesarea nea eekly led eed inate 59 Using firewall SOmWare asssociati sea NER ANA A 59 Installing software Updates oeccnicniicrcirariiiint riiin n ENEE E ET 59 Installing Windows updates 0 0 0 tte teeter annie AN EEA AAAA RA EAA AAAA 59 Installing HP and third party software updates sseseeeeeseesienseseerrreeseeernsssrterrnnsssrennnsnsnt 60 securing your Wireless NGtWOrk 2scc cccceeectececeseceeeceseae ceeegeseuectaaeeeveccdnegeseutsetdeaeseccnaeeeesncnseeeeenaaeceeunans 60 Backing up your software applications and information cccceeceeeeeeeeeeeeeeeeneeeeeeeeeeaaeeeeeeeeenaaeees 60 Using an optional security Cable IOCK ccccececceeeeee tere tence eee eeeeneeeeeeeeet
58. oint of sale the seller Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents OD SPCR E MIRE SOMA IDG you coc cy su sesaorcscus au dun won easacaeas causa austaan susan auetwansuy anus geneous uxsesonnnd viavesennes vsemsetrvaveusdonmvaveusenmuincmeens uae 1 Best practices a ts Se aa ete toe En tua bag cans Sadan esac eee ean caee tua ane cei ete 1 FUN NGS TOGO osc cctueieesieceeeieiesaietisecvsaudbiges Aataved ceiualisi avsadetigeevsadebadd ecaiddeleeivsaduaytewatbbiiieadaseevandieaen 1 More HP TeSOUICES a 2accecccesencdaedssceencenevss E EAA EEGEN ANR EA EASAN AEA ERRE 2 2 Getma to KMOW your computer sran ooa aE Eo KROONDE ANS axe 3 Finding your hardware and software information c ccccccceeeeeeee eee eeeeeeeeeeeeeeeee
59. ommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused For more information about computer viruses from the Start screen type help and then select Help and Support from the list of apps Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e _Host based firewalls Software that protects only the computer it is installed on e Network based firewalls lInstalled between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Microsoft Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see U
60. on for that key To use an action key function press and hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and System Diagnostics on page 62 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after you have disabled the action key feature you must press the fn key in combination with the appropriate action key Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key P f1 Description Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support i f2 Decreases the screen brightness incrementally as long as you hold down the key a f3 Increases the screen brightness incrementally as long as you hold down the key IOl ld j Switches the screen image between display devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor Most external monitors receive
61. ormation is recorded on the disc it cannot be changed or erased it is permanent The DVDs can be used in DVD R drives o DVD Re Writable DVD RW or DVD RW which allow to read information and record information many times to the disc Information on the disc can be erased The DVDs can be used in DVDER drives BD a Blu ray Disc holds more information than the other optical discs and they can be used to record rewrite and play back high definition HD video Note the following when using BDs CyberLink PowerDVD is installed on the computer to play BD movies select models only Playing most BD movie titles on an external display requires an HDMI digital connection The computer can support up to 1080p resolution on an external display which requires a 1080p capable HDTV or monitor Attempting to play a BD movie simultaneously on both the internal and an external display may cause an error so choose only one For copy protection purposes Advanced Access Content System AACS keys are integrated into the computer AACS keys require occasional renewal to support playback of new BD movie releases The CyberLink PowerDVD program will request an update to continue playback when such a BD movie release is inserted in the drive Follow the on screen instructions to install the update If lines appear on the display when viewing a BD they may be caused by interference from the wireless network To resolve the issue close any open appli
62. other factors Removing a user replaceable battery 36 Your computer includes a user replaceable battery Z WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP CAUTION Removing a battery that is the sole power source for the computer can cause loss of information So before removing the battery save your work or shut down the computer through Windows To remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery Ey NOTE The battery release latch automatically returns to its original position Chapter 6 Managing power 3 Pivot the battery 2 upward and remove it 3 from the computer of A Finding battery information Help and Support provides the following tools and information about the battery e Battery Check tool to test battery performance e Information about calibration power management and proper care and storage to maximize battery life e Information about battery types specifications life cycles and capacity To access battery information select the HP Support Assistant app on the Start screen and then select Battery and performance HP Support Assistant provides the following tools and information about the battery e Battery test e Information on battery types specifi
63. our smart investment after you set up and register the computer we recommend the following steps Take a minute to browse the Windows 8 Basics guide to explore your new Windows features 29 TIP To quickly return to the computer Start screen from an open app or the Desktop press the Windows logo key on your keyboard Pressing the Windows logo key again will return you to the previous screen If you haven t already done so connect to a wired or wireless network See details in Connecting to_a network on page 14 Become familiar with the computer hardware and software Go to Getting to know your computer on page 3 and Enjoying entertainment features on page 19 for information Update or purchase antivirus software Learn more at Using antivirus software on page 59 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 65 Fun things to do You know you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV and watch the video on TV For more information see Connecting an HDMI TV or monitor on page 22 You know you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 20 You know you can create a powerful presentation with Microsoft applications B
64. over the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 69 If you have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 69 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 70 Restore and recovery 67 Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you iy IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory YNOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type help and then select Help and Support y NOTE You may be prompted for your permission or password when using Refresh See Windows Help and Support for more information
65. p 16 Internet security software using 59 J jacks audio in microphone 5 20 audio out headphone 5 20 network 5 RJ 45 network 5 K keyboard hot keys identifying 32 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serialnumber 13 service 13 wireless certification 13 WLAN 13 latch battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6 9 TouchPad 8 webcam 7 19 wireless 9 74 Index M maintenance Disk Cleanup 51 Disk Defragmenter 51 memory module inserting 54 removing 53 replacing 52 memory module compartment identifying 12 minimized image creating 69 minimized image recovery 69 mouse external setting preferences 25 N network jack identifying 5 O operating environment 71 optical disc inserting 44 removing 45 optical drive eject button identifying 4 optical drive light identifying 4 optical drive identifying 4 19 original system recovery 69 P passwords Setup Utility BIOS 58 Windows 58 pinching TouchPad gesture 27 ports external monitor 5 20 21 HDMI 5 20 22 USB 4 5 19 VGA 21 power battery 36 conserving 37 power button identifying 10 power connector identifying 4 power lights identifying 6 9 power meter 35 power settings 35 PowerDVD 24 product name and number computer 13 public WLAN connection 17 R readable media 34 recovery 67 68 discs 66 70 HP Recovery Man
66. pdating programs and drivers on page 54 Installing Windows updates Updates to the operating system and other software may have become available after the computer left the factory Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert Using Internet security software 59 To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer From the Start screen type windows update Click Settings and then select Windows Update from the options displayed e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft website and through the updates link in Help and Support Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com support At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve func
67. puter from a variety of risks such as viruses worms and other types of malicious code iy IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the comp
68. r computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras Ina PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support To access Help and Support from the Start screen type help and then select Help and Support from the list of apps Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in
69. r cord from the AC outlet 2 3 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer 6 Remove the wireless and memory module compartment cover from the computer 52 Chapter 8 Maintaining your computer A Loosen the wireless and memory module compartment cover screw 1 and then lift up 2 and remove the cover 3 eo f 7 Ifyou are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up Grasp the edge of the memory module 2 and then gently pull the module out of the memory module slot Z CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module To protect a memory module after removal place it in an electrostatic safe container Improving performance 53 8 Insert a new memory module Z CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory module slot 2 until it is seated c Gently press the memory module 3 down applying pressure to both the left and
70. right edges of the module until the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the module 9 Replace the wireless and memory module compartment cover 10 Replace the battery 11 Turn the computer right side up and then reconnect external power and external devices 12 Turn on the computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most 54 Chapter8 Maintaining your computer recent gaming software Without the latest driver you would not be getting the most out of your equipment Download the latest versions of HP programs and drivers and also register to receive automatic update notifications when new versions become available For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition If you don t clean your computer dust and dirt particles can build up Z CAUTION Avoid using the following
71. ring a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to a previous point automatically created For more information and steps for using Windows System Restore see Windows Help and Support From the Start screen type help and then select Help and Support If you want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 68 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 68 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 69 If you want to rec
72. rner of the screen to display the charms 2 When the charms list opens click Settings 68 Chapter11 Backing up restoring and recovering Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the sof
73. sh or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To access the user guides select the HP Support Assistant app from the Start screen select My computer and then select User guides Replacing a user replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition If the battery is 38 Chapter6 Managing power possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP website for more information about ordering a replacement battery Running on external AC power For information about connecting to AC power see the Setup Instructions provided in the computer box The computer does not use battery power when the computer is connected to external power with an approved AC adapter or an optional docking expansion device Z WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external power under any of the following conditions Z WARNING Do not charge the computer battery while you are onboard an aircraft e When charging or calibrating a battery e When installing or mod
74. shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack Connecting to a wired network 17 Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router NOTE Ifthe network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer i of 18 Chapter 3 Connecting to a network Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like speakers headphones monitor projector TV and on select models high definition devices Multimedia Features Here are some of the entertainment features on your computer o9 O N 7 o0 O o Component Description 1 Internal microphone Records sound
75. speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 Ey NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP Ey NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless ra
76. splayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer or exit Hibernation e f you forget your power on password you cannot turn on or restart the computer or exit Hibernation NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 Tostart Setup Utility BIOS turn on or restart the computer and then quickly press f10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts 58 Chapter9 Securing your computer and information Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly rec
77. stem Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 66 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Windows Help and Support From the Start screen type help and then select Help and Support As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop
78. stems in Norway with phase to phase voltage not exceeding 240 V rms Ey NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Input power 71 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an
79. tart Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 62 Chapter 10 Using Setup Utility BIOS and System Diagnostics Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen select the HP Support Assistant app 2 Select Updates and tune ups and then select Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b
80. te burn information onto a blank disc Use these tips for best performance of your optical drive e When the battery is the only source of power be sure the battery is sufficiently charged before writing to media e Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration Using optical drives 43 Make sure you have installed the latest software updates for the drive If the disc you are using is not clean wipe it with a dry lint free soft cloth Your computer may include an optical drive that supports one or more of the following disc technologies CD A compact disc stores data that is read by a laser from the optical disc drive The following CD formats are available CD Recordable CD R which allows the computer to read information and to record information one time on the CD Once the information is recorded on the CD R disc it cannot be changed or erased it is permanent CD Re Writable CD RW which allows you to read information and record information many times to the CD Information on the CD can be erased DVD A digital video disc is a high capacity optical disc It can store more information than a CD A double sided DVD can store up to 17 GB The following DVD formats are available DVD Recordable DVD R or DVD R which allow the computer to read information and to record information one time on the DVD After the inf
81. ter light e White The AC adapter is connected and the battery is not charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 6 Power connector Connects an AC adapter 7 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 4 Chapter 2 Getting to know your computer Left side Component 1 IO GO QHOSO External monitor port Description Connects an external VGA monitor or projector 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 RJ 45 network jack Connects a network cable 4 Hom HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 5 USB 2 0 port Connects an optional USB device 6 7 8 W Q Audio in microphone jack Audio out headphone jack Digital Media Slot NOTE For details about different types of USB ports see Using a USB device on page 41 Connects an optional computer headset microphone stereo array microphone or monaural microphone Connects op
82. the Desktop am P rT tab Switches between open apps NOTE Continue to press this key combination until the app you want displays alt f4 Closes an active app Using the hot keys A hot key is a combination of the fn key and the esc key the b key or the spacebar To use a hot key A Briefly press the fn key and then briefly press the second key of the combination 32 Chapter5 Navigating using touch gestures pointing devices and the keyboard Function Hot key Description Display system information fn esc Displays information about system hardware components and the system BIOS version number Using the keyboard and mouse 33 6 Managing power Your computer can operate on either battery power or external power When the computer is only running on battery power and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation Initiating Sleep and Hibernation Microsoft Windows has two power saving states Sleep and Hibernation Sleep is enabled by default When Sleep is initiated the screen clears and your applications stay open your work is saved to memory allowing you to resume your work very quickly If the computer is in the Sleep state for an extended period or if the battery reaches a critic
83. the Start screen type power select Settings and then select Power Options from the list of apps 2 Inthe left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended Ey NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 5 Click Save changes Using the power meter and power settings The power meter is located in the notification area at the far right of the taskbar The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan on the Desktop place the pointer over the Power Meter icon e To access Power Options or to change a power plan click the Power Meter icon and select an item from the list From the Start screen you can also type power select Settings and then select Power Options Using the power meter and power settings 35 Different power meter icons indicate whether the computer is running on battery or external power The battery icon displays a message if the battery reaches a low or critical battery level Selecting a power plan A power plan manages how the computer uses power and h
84. this chapter as the wireless button e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is amber all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems 14 Chapter 3 Connecting to a network To use operating system controls 1 From the Start screen type network and sharing 2 Click Settings and then select Network and Sharing Center from the options displayed For more information see Help and Support To access Help and Support from the Start screen type help and then select Help and Support from the list of apps Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and acc
85. thod can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 2 3 If possible back up all personal files Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive and then restart the computer Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer Ey NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 70 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 2 3 4 5 Insert the HP Recovery media you created Restart the computer Press and hold esc while the computer is restarting and then press f9 for boot options Select the optical drive or USB flash drive you want to boot from Follow the on screen instructions Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space iy IMPORTANT Removing the HP Recovery partition means
86. tional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to a headphone jack the computer speakers are disabled Supports the following digital card formats e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDxC Memory Card e Ultra High Speed MultiMediaCard UHS MMC Left side 5 6 Component 9 Hard drive light C0 Description Blinking white The hard drive is being accessed 10 Power light C White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power Chapter 2 Getting to know your computer Display Component Description 1 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 Internal microphone Records sound 3 Webcam Records video captures sti
87. tionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 16 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 65 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 3 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 60 Chapter 9 Securing your computer and information 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place Using an optional security cable loc
88. tom 12 display 7 front 3 left side 5 right side 4 top 8 computer reset 68 computer traveling 38 configuring audio for HDMI 23 connecting toa WLAN 17 connector power 4 conservation power 37 corporate WLAN connection 17 critical battery level 38 CyberLink PowerDVD 24 D deleted files restoring 67 digital card inserting 42 Digital Media Slot identifying 5 Disk Cleanup software 51 Disk Defragmenter software 51 drive media 34 E electrostatic discharge 72 esc key identifying 11 external AC power using 39 external monitor port 5 21 external monitor port identifying 20 F firewall software 59 fn key identifying 11 32 fun things todo 1 H hard drive bay identifying 12 hard drive light 6 HDMI configuring audio 23 HDMI port connecting 22 HDMI port identifying 5 20 Hibernation enabling 35 initiated during critical battery level 38 high definition devices connecting 22 hot keys description 32 display system information 33 using 32 HP and third party software updates installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing 70 hubs 41 l input power 71 Index 73 installing critical security updates 59 optional security cable lock 60 integrated webcam light identifying 7 19 internal display switch identifying 7 internal microphone identifying 7 19 Internet connection setu
89. tware from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If the HP Recovery media do not work you can obtain recovery media for your system from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http Awelcome hp com country us en wwcontact_us html iy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition to recover a minimized image select models only The HP Recovery partition select models only allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition 1 Press f11 while the computer boots or Press and hold f11 as you press the power button Select Troubleshoot from the boot options menu Select HP Recovery Manager and follow the on screen instructions Restore and recovery 69 Using HP Recovery media to recover You can use HP Recovery media to recover the original system This me
90. unpainted metal surface of the component If you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 72 Chapter 13 Electrostatic Discharge Index A AC adapter 4 action keys decrease screen brightness 31 Help and Support 31 identifying 11 increase screen brightness 31 next track or section 32 play pause resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless 32 airport security devices 48 antivirus software using 59 audio functions checking 21 audio in microphone jack 5 20 audio out headphone jack 5 20 B back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12 13 battery information finding 37 battery power 36 battery release latch 12 battery temperature 38 best practices 1 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 14 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on off 8 Cc cables USB 42 caps lock light identifying 9 caring for yourcomputer 55 checking audio functions 21 cleaning your computer 55 components bot
91. ut did you know you can also connect to a projector to share your ideas with a group See Connecting a VGA monitor or projector on page 21 Best practices 1 2 More HP resources You have already used Setup nstructions to turn on the computer and locate this guide For product details how to information and more use this table Resource Setup Instructions Contents e Overview of computer setup and features Windows 8 Basics guide e Overview of using and navigating with Windows 8 Help and Support To access Help and Support from the Start screen type help and then select Help and Support from the list of apps For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html e Abroad range of how to information and troubleshooting tips Safety amp Comfort Guide To access this guide select the HP Support Assistant app from the Start screen select My computer and then select User guides or go to http Awww hp com ergo e Proper workstation setup e Guidelines for posture and work habits that increase your comfort and decrease your risk of injury e Electrical and mechanical safety information Worldwide support To get support in your language go to http Awelcome hp com country us en wwcontact_us html e Chat online with an HP technician e Email support e Find worldwide support
92. uter e When creating passwords follow requirements set by the program e Change your passwords at least every three months e An ideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings Using passwords 57 For additional information about Windows passwords such as screen saver passwords see Help and Support To access Help and Support from the Start screen type help and then select Help and Support from the list of apps Setting Windows passwords Password Function User password Protects access to a Windows user account You may also set up your computer to require the user password to exit Sleep or Hibernation See Setting password protection on wakeup on page 35 for more information Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Must be entered each time you access Setup Utility BIOS e f you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it di
93. vice that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to access a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a video graphics array VGA port which connects analog video devices Some computers also have a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV iy IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions if you have questions Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation connect a monitor or projector to the computer s VGA port Using video 21 To connect a monitor or projector 1 Connect the VGA cable from the monitor or projector to the VGA port on the computer as IDI shown 2 Press f4 to alternate the screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e Second screen only View the screen image on the external device only Each
94. wn and loses any unsaved information e f Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Storing a user replaceable battery CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If your computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool dry place to prolong the battery charge A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Disposing of a user replaceable battery Z WARNING To reduce the risk of fire or burns do not disassemble cru
95. you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on page 66 Follow these steps to remove the HP Recovery partition 1 2 From the Start screen type recovery and then select HP Recovery Manager Select Remove Recovery Partition and follow the on screen instructions to continue 70 Chapter 11 Backing up restoring and recovering 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 18 5 V dc 3 5 A or 19 5 V dc 3 33 A 65 W 19 V dc 4 74 Aor 19 5 V dc 4 62 A 90 W oe Coe DC plug of external HP power supply E NOTE This product is designed for IT power sy
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