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Swann DVR4-2550

1. Swann il l b Menu Esc Quad 3 4CH H 264 Digital Video Recorder f E os Swann Menu Esc PTZ CH CH Quad HH ACH H 264 Digital Video Recorder ul gt gt gt i 4 Channel H 264 DVR M42600_2 tup Guide 4ch H 264 DVR Camera Connections socket amp DC socket to the BNC Connect the camera cable s BNC 3 Connect the DC power sockets on the extension plug amp DC plug on the extension cable cables to the power splitter s DC plugs plug of the extension cable to the camera connections on the back of Connect the power the DVR 4 splitter s DC socket to the DC plug on the power supply a O 2 Connect the other end of the BNC Y camera power adapter to 5 Plug in the DVR and power outlets E1l2C16230911E swannsecurity com www swannsecurity com Before you begin FCC Verification NOTE This equipment has been tested and found to comply with the limits for Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to
2. System Maintenance 12 There are two main ways to navigate through the menus on the DVR One is to use the included USB mouse This is the fastest and easiest way to navigate through the menus make selections and input information We highly recommend using the mouse to operate your DVR The other way is to use the buttons on the remote control This is ideal for times when your DVR is not within reach or you only want to perform basic functions USB Mouse When a USB mouse is attached to the DVR it allows for easy navigation and operation of the menus In this capacity the mouse functions in a very similar manner to the mouse attached to a computer The left mouse button is used to select confirm choices and otherwise interact with the menu system The right mouse button opens the pop up menu when pressed in live viewing mode or exits a menu when pressed whilst in the menu system Remote Control For an explanation of the functions of the buttons on the remote control see Layout of the Remote Control on page 10 Many of the controls operate in a similar manner to controls on a DVD player or similar However due to the specific and multi channel nature of the DVR the functionality of some buttons may not be immediately obvious IMPORTANT The DVR displays the menu on only one output at a time If the DVR is not displaying the menu on the screen you have connected press the 0 key on the remote control to swap displ
3. 00 00 15 00 101 6M Alarm 00 00 30 01 167 0M Alarm 00 00 30 01 101 7M Alarm All 0 01 00 45 02 167 0M Alarm Inverse 0 01 00 45 02 101 4M Alarm Backup Exit The Detail Files Screen This is the main screen you ll use when locating specific incidents and recordings It s also where you ll need to go to perform a backup to a USB flash drive For more about using the File List to perform a backup see USB Backup on page 35 LOG LIST Type Content Time Point Record OPERT SETUP 11 05 13 14 48 06 OPERT SETUP 11 05 13 14 48 11 ALARM VI 11 05 ALARM VI 11 05 ALARM V ALARM V Log List Screen The event log records all the events that the DVR detects even the ones you ve otherwise told it to ignore Type The type of event the DVR has detected Content The conditions which triggered the type of event such as motion detected MD or a hard drive failure HDD and so on Time Point When the event occurred Record Whether the DVR recorded any footage as a result of the event Typically this will depend on whether the DVR is in ALARM RECORDING mode when the event occurred 34 Remember After making changes to the settings press click the APPLY button Preparing a USB Flash Drive Most but not all USB flash drives are compatible with the DVR The flash drive will have to be formatted with the correct file structure which is FAT32 This can be done via a compatible computer o
4. Mobile Port The default value is 18004 Remember If you re not using UPnP these ports need to be forwarded from your router directly to the DVR Without these ports forwarded properly remote access will not work 63 Remote Access IP addresses Public and Private IP Addresses The IP address used by the DVR whether entered manually STATIC or assigned by the dynamic host DHCP is the private IP address of the DVR The private IP address is used to locate the DVR on your private network However to access the DVR from a remote location via the Internet you ll need to know your home network s public IP address What s the difference The IP addressing system that the Internet utilizes at the moment supports up to approximately 4 billion addresses That is a lot but it s not enough for every device connected to it computers phones video game consoles DVRs servers televisions and even some refrigerators can all have Internet connections to have individual addresses This problem is solved by assigning an address to each sub network on the Internet This means that all LANs such as your local network in your home or office will have a public IP address which will allow you to find that network from anywhere connected to the Internet This means that all devices connected to your network share one public IP address To differentiate devices on your network your network has its own IP address range and this is w
5. PASSWORD For enabling disabling password control to access the DVR and choosing what this password is The admin password will be the one you use for remote access see Remote Access on page 62 for more details A V SETUP For changing your video standard PAL or NTSC configuring the VGA output selecting where the menu is displayed and selecting how the DVR processes and outputs audio LANGUAGE For changing the language of the on screen display INFO Displays information about the DVR specifically it shows the current version of the software and hardware that the DVR is running as well as the media access control MAC address MAINTAIN Define and implement an automatic maintenance schedule for the DVR It is important that the DVR be rebooted on occasion to prevent errors this function lets you program an automatic schedule of rebooting which the DVR will follow Remember After making changes to the settings press click the APPLY button 51 TIME SETTING Date 13 05 2011 Date Format DDIMMIYY Time 14 57 09 Time Format 24 Hour v Time Zone GMT 10 00 NTP Enable i NTP SERVER pool ntp org v UPDATE NOW DST Setting DST Setting Default Apply Exit Setting the Date and Time It is very important if you re planning on using the video search function that the date and time are correctly set This is also the case if you want to be able to use the footage from your DVR in a court of law or similar legal
6. Swann Communications 2011
7. different DDNS SETUP Enable v DYNDNS hd Host Name Your HOST NAME dyndns org User Name Your USERNAME dyndns org Password xx Your PASSWORD Default Apply Exit 65 66 Remote Access via Internet Explorer The easiest way to access your DVR remotely is via an Internet browser These instructions will detail how to access the DVR via Microsoft Internet Explorer This section assumes that you ve already configured the DVR and your network to operate properly Remotely accessing the DVR via Internet Explorer IE is a great way to test if your network is functioning as it should At the time of writing the DVR supports up to 3 users accessing the DVR remotely at a time Note You may have to alter and configure the ActiveX controls in IE to allow unrestricted access to the DVR Access might be slowed or blocked completely by IE s built in security functions The instructions on how to do this are covered on the next page To access the DVR remotely via Internet Explorer 1 Open an Internet Explorer window If you do not have Internet Explorer you can download it from the Microsoft website www microsoft com 2 In the address bar type http followed by your public IP address a colon then your web port For example if your web port is 85 and your public IP address is 210 9 10 115 then you ll need to enter the information shown on the image immediately below these words S DxClie
8. entered into the Networking menu in the DVR see Network Menu on page 30 matches the general network settings The first thing you ll need to determine is whether your router requires devices to use fixed STATIC or dynamic DHCP addressing Some routers can use either method whilst some only support DHCP and others only support STATIC If your router supports it we recommend using DHCP addressing with UPnP enabled as it makes locating the DVR from other devices on your network easier In a DHCP configuration you do not need to enter the IP address subnet mask or default gateway values into the DVR the router will automatically assign these For a STATIC configuration the DVR needs to be told what IP address to use this must be unique and the subnet mask gateway address and DNS server address these must match the other devices on your network The most common way of discovering these values is to use a computer already connected to the network which can access the Internet 62 Remote Access Ports and UPnP UPnP Basically UPnP is the ultimate shortcut when setting up your home network The big benefit of UPnP is that you don t have to worry about port forwarding which is one of the most time consuming and difficult stages of configuring your network The requirements for UPnP are A UPnP capable router with UPnP enabled Enabling UPnP UPnP is a setting which can be enabled on certain routers You ll have
9. 10M 100M Network Protocol Support TCP IP DHCP DDNS PPPOE Static UPnP Supports live viewing with Internet Explorer amp selected smartphones Backup via USB flash Recording Pack Time 15 30 45 60 mins selectable Network Function IR Remote Control Included Mouse USB Included Power Supply DC12V ZA xX 8 9 xX 24 315mm x 225mm x 60mm Weight 4 Albs 2kg Daa Oa 72 Warranty Information Swann Communications USA Inc Swann Communications Swann Communications LTD 12636 Clark Street Unit 13 331 Ingles Street Stag Gates House Santa Fe Springs CA 90670 Port Melbourne Vic 3207 63 64 The Avenue USA SO171XS United Kingdom Limited Warranty Terms amp Conditions Swann Communications warrants this product against defects in workmanship and material for a period of one 1 year from its original purchase date You must present your receipt as proof of date of purchase for warranty validation Any unit which proves defective during the stated period will be repaired without charge for parts or labor or replaced at the sole discretion of Swann The end user is responsible for all freight charges incurred to send the product to Swann s repair centers The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin The warranty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this
10. as shown to the right COOd0coco Opening Files e Choose the icon and select either FILES or FOLDER e f you chose to open a FOLDER select the folder you d like to open from the file tree Typically this will be X RecordFile where X ge yee i is the drive letter assigned to your flashdrive Po e To open single files choose FILES You ll need a il Computer to locate the files using a standard file browser Local Disk C e Ee ie below and then simply highlight the files 4 a Removable Disk you want and choose OPEN Ji RecordFile Look in Ji RecordFie gt aaa Name Date modified Type Size _ ch00000000000002 110507 000000 001500 01p10002000000400 264 25 05 2011 5 28AM 264 File 100 582 KB ch00000000000002 110507 001500 003001 01p10002000000400 264 25 05 2011 5 29AM 264 File 100 774 KB h00000000000002 110507 003001 004502 0110002000000400 264 25 05 2011 5 29 AM 264 File 100 729 KB ch00000000000002 110507 004501 010002 01p10002000000400 264 25 05 2011 5 30AM 264 File 100 660 KB ox cancel To remove a file from the playlist highlight it and click the button The X button removes all files from the f r Files of type H264 264 playback list Playback Controls The playback controls are located at the bottom of the playback interface They operate in the same manner as those found on the DVR s playback interface see Playback on p
11. being turned on or off a lightning flash or even the sun coming out momentarily on a cloudy day might be enough to trigger the motion detection on the DVR However as these events last only a moment and are relatively rare they will only create a few very short redundant clips which will not take up too much space or pose a problem with scanning through footage This method of motion detection can however become problematic when using wireless cameras As wireless technology is susceptible to interference the static and image distortion common to wireless systems is often enough to trigger the motion detection inadvertently As a result we strongly advise against using wireless cameras with any of our motion sensitive recording equipment and advise the use of hard wired cameras If you simply must use wireless technology we advise using digital wireless technology as this technology is much more resistant to interference from other wireless equipment and environmental causes However any wireless technology digital or otherwise has serious limitations when combined with motion detection For a similar reason don t use PTZ systems and motion detection simultaneously The DVR will interpret the camera moving as motion and record This is particularly true when using Cruise Mode as the camera is moving almost continually so too is the DVR recording almost continually Notes e Wireless cameras are not recommended for use with t
12. correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help These devices comply with part 15 of the FCC Rules Operation is subject to the following two conditions 1 These devices may not cause harmful interference and 2 These devices must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE All jurisdictions have specific laws and regulations relating to the use of cameras Before using any camera for any purpose it is the buyer s responsibility to be aware of all applicable laws and regulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations FCC Regulation for USA Prohibition against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation WARNING Modifications not approved by the party responsible for compliance could void user s
13. correctly whilst others are able to use mobile Internet such as HSDPA or similar protocol It depends on the hardware in your specific device and there are too many devices out there these days to offer any kind of comprehensive list Disclaimer We can t guarantee that your mobile device will be compatible with this DVR even if it has one of the operating systems listed above Your specific model of phone tablet or other device the hardware it contains and the revision thereof your service provider the types of data services they offer and your specific phone device plan will all affect the performance of your mobile device for remote access of the DVR At the time of writing the DVR supports up to 4 users via mobile devices simultaneously 69 70 Changing or installing the Hard Drive Note the following instructions are for installing or changing the hard drive If your DVR already has a hard drive pre installed and you don t want to change it disregard these steps 1 Ensure the DVR is switched off and unplugged from mains power Locate and remove the 4 screws on the rear of the DVR and the 2 from each side Pull up the top case of the DVR Locate the 2 screws holding down the hard drive chassis Remove these screws and remove the HDD from the DVR Push the metal clip on the SATA cable single red or orange cable to unplug the cable from the hard drive Unplug the power cable 2 black 1 yellow a
14. defined in the same way as the motion detection area This setting will affect recordings the black mask will still be there when footage is played back 56 Remember After making changes to the settings press click the APPLY button Language Menu LANGUAGE e Using the mouse or the arrow buttons poe ey select the drop down menu of languages e Choose the language that best suits your needs e Confirm your choice by pressing select or left clicking the option A note on languages Unless you really want to change the language of the DVR menus stay away from this setting Having the menus in a foreign language can make it difficult to get back to the menu to put the setting back to the right one Having said that if you do change it by mistake or the DVR is in a non native language when you get it in the main menu select the icon in the bottom right then in the SYSTEM menu LANGUAGES is the icon in the bottom left That will bring you to the drop down menu where you can change languages Output Device Shortcuts You can quickly swap the Output Device setting without the hassle of opening the Video Audio Setup Menu by pressing the 0 zero key on the remote control Remember After making changes to the settings press click the APPLY button 57 WR NAME DORROR System Information Menu The system information screen displays system information about the DVR There are two items that you can edit h
15. email when the hard drive is out of space Video Loss Will trigger an buzzer email when a camera stops supplying images Email See Auto Email Setup Menu on page 49 Post Recording How long the DVR will continue to record after an alarm event such as motion occurs Pre Record Allows the DVR to save a short amount of footage taken before an event actually occurs This can be particularly useful for video loss alarms as you might just catch who or what caused this alarm event 48 Remember After making changes to the settings press click the APPLY button EMAIL SETUP Email Enable Y Disable 00025 mail sample com Sender DVR sampie com you youraddress com Interval MIN Default Apply Exit You can configure the DVR to automatically send you email alerts when it detects an alarm event Please note that this function is not compatible with all email servers as the email the DVR sends is procedurally generated many email servers misidentify it as spam We recommend setting up a free webmail account with a compatible email provider such as Gmail which is compatible with the DVR s auto email system Tips and Tricks We strongly suggest testing the email setup once it is configured This simply involves clicking the test button located in the lower left corner of the menu Some email servers may incorrectly interpret the automatically generated emails as spam If you re not receiving the em
16. out ports allowing you to connect it to two televisions at once it also comes with aVGA output allowing you to connect the DVR to a computer monitor The VGA connection allows for a much higher quality picture than traditional composite video connections boasting resolutions of up to 1440 x 900 pixels Installation Tips amp Tricks One of the most important things to decide early on is where you re going to install the DVR There are several considerations to make and some of them conflict with one another e Your DVR needs to be located in a central location to allow you maximum options when placing your cameras This is true whether your cameras are connected via cables or wirelessly one way you ll have to physically install cabling and wireless systems still have a limited range e Onthe other hand your DVR should be installed somewhere secure If the DVR is too accessible it could be sabotaged or removed by an intruder e ideally assuming that you wish to use most features this DVR offers it should be installed close to a network access point There is however no problem using a long network cable a Cat 5e Ethernet cable up to approximately three hundred feet about 90m should work Different network cable standards will offer a longer or shorter range IMPORTANT A note about operation We strongly recommend you use a USB mouse one is included for setup and operation of the DVR Your DVR is like a small keybo
17. seperate email account for this as there may be many email alerts depending on how much motion occurs around your DVR and how long your Interval setting is Interval How often the DVR will send auto email alerts for subsequent events Basi cally the DVR will not send another email after an event until this time has elapsed and will then do so once another event occurs thereafter TEST Sends an email immediately so you can check that your settings are working If you don t receive an email it might be that your Receiver email address has a spam filter check the Junkmail folder the automatically generated emails often wind up in there 50 Remember After making changes to the settings press click the APPLY button System Setup Menu DATE TIME The SYSTEM SETUP menu is where most of the advanced settings for the DVR hide out Most of the time there isn t much you ll need to change here However a few settings might need tweaking from time to time particularly when you re first configuring the DVR So here s a quick rundown of what s what DATE TIME Allows you to set the date and time The DVR will retain an accurate time even whilst turned off there is a small battery attached to the main circuit board It may be the case that if the DVR is switched off for an extended period for example weeks or months at a time that this battery may be exhausted In this case you will need to setup the time and date settings again
18. All Copy 4 Default Apply Exit Enabling Disabling Recording Choose whether the channel you ve selected will be recorded or not here A channel which is disabled will still appear in live viewing mode but won t be recorded This is a master setting and will override the recording schedule or manual recording modes i e pressing the REC button Quality The quality setting determines how much hard drive space the DVR will use when recording images The higher the quality the more detail your images will contain but you won t be able to store as much on the hard drive A lower quality setting means more footage but will reduce the amount of detail Enabling Disabling Audio You can choose whether the associated audio channel will be recorded Unless you have an audio device connected that you want to record we recommend disabling the audio as this will save a small amount of hard drive space Pack Duration Pack Duration is a measurement of how long the DVR will record for before splitting the output file into discrete units Packs are something like the scene numbers on a DVD though the video is broken up into separate units it will still play through as one continuous movie unless interrupted by the schedule or motion detection turning the recording on or off If you don t want to worry about setting Pack Durations you can leave it on the default value it will make little difference to the day to day r
19. DD Management on page 44 e Open the Detail Files screen see Detail Files and Log List on page 34 e Locate the file s you wish to copy e Highlight the Select check boxes which correspond to the recordings that you wish to backup and left click or press select e You can backup multiple recordings at once as long as their cumulative size will fit on the USB flash drive you have inserted into the DVR e Choose Backup Notes Backing up footage is not an instant process Copying the footage to the USB device may be atime consuming process though it s usually much quicker than the amount of footage you re backing up typically about 150MB minute which equates to approximately 6 minutes per GB There are many factors which will affect the amount of time the DVR requires to copy all the footage you ve selected to the USB drive and these include e The quality resolution framerate settings of the channel s being backed up e The speed of the USB flash drive used e The size and amount of free space remaining on the USB flash drive you use The backed up footage is stored on the flash drive in the same format as it is stored on the DVR This means that the backed up footage will not play in a computer as a standard video file you ll need to use the dedicated playback software which comes on the mini CD included with the DVR Instructions on how to install and use this software can be found later in this manual 36 Remember A
20. DETECTION AREA for and confirm by pressing select or left clicking e You will see a grid 15 x 12 of red boxes The red boxes mark the area that is sensitive to motion e Use the arrow buttons or the mouse to move the cursor around the screen e By pressing select or left clicking an area in the grid you can toggle motion detection ON or OFF in that location e Areas marked by red boxes will be sensitive to motion those not marked will not be e Click and drag to select the area you want to select or deselect a a Pi i a E er et Mae Ta B wit 2a a PR a _ E In this example the entire screen area is activated A sufficient amount of movement depending on your sensitivity settings anywhere in the screen will trigger the motion detection This example shows the same image but the top left side of the motion area is not activated and neither are the edges of the screen Movement in these areas will not trigger the motion detection 29 30 _ DHCP UPNP Miale Fort 18002 EN Andid Mrd Fot UB WEH Fart p0085 i 001 004 i ul IE Baa aa aa Firid ENA RG A This is the NETWORK SETUP screen This is the most technically complex aspect to setting up the DVR and does require a working knowledge of network technologies If you are unfamiliar with networking then we suggest talking with a professional ideally the same person who installed your network as they ll know
21. Default level Reset all zones to default level 6 You will now see the list below or similar depending on the version of IE you are running Security Settings Internet Zone Settings 9 Download signed ActiveX controls Disable Enable not secure Prompt recommended 9 Download unsigned ActiveX controls a Disable recommended Enable not secure Prompt Initialize and script Activex controls not marked as safe for st Disable recommended Enable not secure Prompt Run Activex controls and plug ins Administrator approved Disable fe Fnahle ae b Takes effect after you restart Internet Explorer Reset custom settings ba to Medium high default X Reset coc 7 Set Download signed ActiveX controls to Prompt 8 Set Download unsigned ActiveX controls to Prompt 9 Set Initialize and script ActiveX controls not marked as safe for scripting to Prompt 10 Set Run ActiveX controls and plug ins to Enabled 11 Set Script ActiveX controls marked safe for scripting to Enabled 12 After you have made these changes click Okay 13 You will be asked to confirm your changes Choose Yes Warning Are you sure you want to change the settings for this zone The current security settings will put your computer at risk Yes No 68 Remote Access from a Mobile Device The DVR supports access from mobile device
22. Subnet Mask might be something like 255 255 255 0 GATEWAY This is the address of the way to the Internet to continue the road anal ogy this is like your local access point to the highway This is an IP address in the same format as the others and is typically very similar to the IP address of the DVR To continue the above examples it might be something such as 192 168 1 254 DNS Domain Name System Everything on the Internet is located via an IP address however for ease of use we associate domain names such as www exampledomainname com with those IP addresses This index is accessible in many locations online and we call those locations DNS servers DNS for STATIC configuration Under most circumstances you can set the DNS Server address to be the same address as your router this is usually the same address as Gateway DNS for DHCP configuration Typically the DNS Server address will au tomatically be detected by the DVR In some cases you ll need to enter a value the address of your router the same as the Gateway should work 32 Remember After making changes to the settings press click the APPLY button RECORD SEARCH CH Al Jate 10 05 2011 Search 14 51 Playback Record State MAY 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 2 10th 00 01 08 09 16 17 4 Detail Files Video Search In the VIDEO SEARCH screen you can search for a specifi
23. Z system somewhat like a language You should set this to match the specifications given for your PTZ system The DVR supports the Pelco P and Pelco D protocols BAUD RATE The speed at which the DVR will send information to the PTZ system This must be set to a compatible level with your PTZ system DATA BIT amp STOP BIT The amount of data sent in an individual packet data bits and the number of bits indicating the end of one packet and the beginning of another stop bits Again this should be matched to the requirements of your PTZ system PARITY An error checking method This should be set in accordance with your PTZ system s requirements CRUISE Refers to a mode of operation which can be used for PTZ systems called Cruise Mode When using Cruise Mode the PTZ system can be set up to move constantly pausing for a user defined amount of time at preset points Turning CRUISE off here will mean that the PTZ system can only be moved by the manual controls and the Start Cruise option on the context menu will simply not function ADDRESS The command address of the PTZ system Typically PTZ systems allow the user to define their own command address usually by the use of a series of dip switches located somewhere on the PTZ system Each PTZ device needs a unique address to function correctly Remember After making changes to the settings press click the APPLY button ALARM CONFIG Hiz i Crt E MD Alarm De
24. ada and Japan If the DVR s picture is black and white flickering or similar then this is probably caused by the video system being set incorrectly VGA Resolution This setting will determine how detailed the image sent to a VGA compatible monitor connected via the VGA port on the rear of the DVR will be The term VGA is somewhat of an anachronism referring to the plug type not to the actual resolution The DVR can be set to four different resolutions SVGA 800 x 600 XGA 1024 x 768 SXGA 1280 x 1024 and 1440 x 900 a resolution which doesn t have a short three or four letter name SVGA and XGA are standard 4 3 monitors SXGA monitors are 5 4 slightly more square 1440 x 900 is a widescreen format for 16 10 monitors Output Device The primary display device you want to use By default the menus and other on screen displays will be shown on this device unless manually changed The options are VOUT which will output to a TV via the composite video output VGA which will output to a PC monitor connected to the VGA port and AUTO which will detect which output has a screen attached and display accordingly See Output Device shortcuts opposite Rotate Time How long channels will be displayed in Rotate mode Volume Changes the audio output volume from the DVR Privacy Zone Use this to mask read put a black square over certain areas of your images You can define up to four areas of the screen to mask These areas are
25. age 37 000000 oc E The camera icon located in the centre of the playback controls will save a screenshot as a BMP bitmap file to C Capture 40 Playing Backed Up Footage on a Mac Got a Mac No problems The CD contains a version of the playback software for Mac OS X Installing the Playback Software To install the playback software locate the MAC OS installation file on the included CD named Mac_Player_vX We are constantly making updates and improvements to our software so X will be the version number Run this setup file Follow the installation prompts you ll be asked where you d like to install the software and the shortcuts to access it We suggest that the default options are usually the best choice only change these if you have a very specific idea about where you want the software to be installed Once you ve made these choices simply wait while the installation is processed NOTE This software is compatible with Mac OS X operating systems only The Playback Interf The File List a i ae Playback Window OO Ny ch ch00000000000001 110929 ich00000000000002 110929 ich00000000000003 110929 ich00000000000001 110929 ich00000000000002 110929 ich00000000000003 110929 File List Controls Open File Open Folder Remove File Remove Folder Save Playlist Playback Controls Volume Control Remember After making changes to the settings press click the APPLY button 41 P
26. ails properly check your spam or junk folder or the filtering settings your email provider uses Remember After making changes to the settings press click the APPLY button 49 Email Choose whether you want the email function enabled or disabled here SSL Secure Sockets Layer A form of security encryption often employed on the Internet Contact your email provider to learn if they support or require SSL to be enabled f you re using Gmail set this to ENABLE SMTP Port The port your email server receives data through For the vast maority of email servers you ll need to use port 25 however some exceptions to this rule exist Again contact your email provider if you re unsure For Gmail use port 465 SMTP Server The outgoing email server you re using Remember that many email servers aren t compatible with the automatically generated emails that the DVR cre ates For Gmail use smtp gmail com Sender The address the email will be sent from Often you ll need to use your user name your server to verify it s you or rather your electronic representitive sending the email For Gmail users this will be your_username gmail com Password If your email provider requires a password to send mail from your ac count enter it here Gmail users this will be the same password you use to access the gmail account Receiver The email address you want the automatic emails to go to We suggest cre ating a
27. an option in the menus or to confirm an entry Layout of the Remote Control 1 0 9 Numeric Buttons Used to input numbers 1 4 can be used as quick channel changing buttons in a similar manner to a television and these will work during either live viewing mode or playback Additionally the numeric buttons will be used when inputting any numerical information most often your password 2 ALL Activates or deactivates the entire area shown on screen to be armed for Motion Detection recording mode Motion Detection will need to be correctly configured for this button to function as described 3 7 9 amp 10 Arrow Buttons Moves the cursor in the appropriate direction when navigating menus 4 Rewind During playback this will reverse the footage Press multiple times to increase the speed of the reversing 5 Record Press to immediately start recording This acts as a manual override to the schedule and motion recording modes For a channel to be recorded in this mode or any other it must listed as active in the Camera Setup and Record Setup menus 6 Menu One of the primary controls for navigating through the menus When in live viewing mode it will enter the main menu When pressed in the main menu it will return the DVR to live viewing mode Finally when in a submenu this button will return you to the main menu 8 SEL Select The SELECT button is the equivalent of Enter Return on a com
28. ardless computer and like most computers the fastest and easiest method for navigating through the menus and their various options is with the mouse Your remote control is ideal for those times your DVR is out of arms reach Package Contents DVR Unit Network cable m Remote Control m USB Mouse Operating Instructions Security Stickers 4 Pack m Power Adapter with Cable m Software CD If you are missing any of these components contact Swann Communications for assistance Important Information IMPORTANT GUIDELINES e Do not expose the DVR to moisture Water is the arch enemy of electrical components and also poses a high risk of electric shock e Avoid dusty locations Dust has a tendency to build up inside the DVR case leading to a high risk of failure or even fire e Only install the DVR in a well ventilated space The circuitry and hard drive in the DVR produces a significant amount of heat and this heat needs a way out e Donotopen the DVR case except to install swap the hard drive inside There are no user serviceable parts inside e Never open the case whilst the DVR is plugged in and never turn the DVR on whilst the case is open e Use only the supplied power adapter Other adapters may cause damage to the DVR or cause a fire e Do not cut or modify any cable for any reason Doing so will void your warranty as well as pose a great risk of fire or electrical shock e Do not expose the DVR
29. authority to operate the equipment IMPORTANT SAFETY INSTRUCTIONS Make sure product is fixed correctly and stable if fastened in place Do not operate if wires and terminals are exposed Do not cover vents on the side or back of the DVR and allow adequate space for ventilation DEFAULT PASSWORD INFORMATION To ensure your privacy this DVR supports password protection The default all access username is admin If the DVR asks you to log in before you ve set a password enter admin as your username and leave the password blank This will give you access to all areas of the DVR e There is no default password until you set a password and enable password protection the DVR will not ask you for one e To ensure your ongoing privacy we strongly recommend setting a password as soon as possible Choose something that you ll remember but that others would be unlikely to guess If you do manage to lock yourself out of the DVR you ll need to contact us at the Swann Technical Support Telephone Helpdesk the number is on the back cover Table of Contents Before you begin 2 Table of Contents 3 Overview 4 Important Information 6 Layout of the Rear Panel Z Layout of the DVR4 2600 8 Layout of the DVR4 2550 9 Layout of the Remote Control 10 Navigating the Menus 12 Start
30. ayback Pressing the button multiple times will increase the rate of playback by 2x 4x 8x and 16x Press Play to return to normal speed playback Mute Checking this box will stop audio playback It will not affect the audio track on the recorded footage Volume Bar Adjusts the volume during playback For the best audio quality this should be set relatively high with the volume of the television or stereo system turned down appropriately Volume Level A numerical representation of the current volume as set on the Volume Bar Close Playback Closes the playback window and returns you to the event list 38 Playing Backed Up Footage on a PC The video files which the DVR backs up are not playable by standard multimedia software This means that your usual media player is not going to be able to open or display footage from the DVR The main reason for this is that footage from the DVR is always made of multiple channels of video which are synchronised into one data stream The playback software is included on the CD that comes with the DVR Installing the Playback Software To install the playback software locate the file on the included CD named Playback vX We are constantly making updates and improvements to our software so X will be the version number Run this setup file Follow the installation prompts you ll be asked where you d like to install the software and the shortcuts to access it We suggest that t
31. ays 13 Navigating the Menus IMPORTANT Remembering to Apply Your Changes When you re using the menus to change settings or values you should click Apply in the bottom right corner to save your changes If you do not click Apply a window will pop up asking whether you want to save your changes Choose OK to save the changes or choose CANCEL to discard them Always select the APPLY button before leaving a menu or OK from the Save Changes dialog window upon exit if you want to save the changes that you have made There are two reasons why any changes to your settings must be confirmed For one it helps prevent accidental modification of the DVR s settings while you re navigating other menus or similar Secondly the DVR only checks and loads the settings you ve modified when the apply button is pressed or you confirm the change upon exit This is important to prevent the DVR operating erratically or performing an unintended operation whilst settings are in the process of being modified Note that the Date and Time Menu on page 52 will not ask you to confirm your changes This is to prevent an incorrect time accidentally being selected as this can have major consequences Using the On Screen Keyboard As the DVR doesn t have a keyboard when you have to enter text the DVR will present you an on screen keyboard This will automatically appear when you select a text field which allows you to ent
32. c day for a recording and view it in playback mode This is useful for hunting a specific recording of an incident if you know the time and date it occurred To search you need to input the date of the video then select the hour of the recording Note that if you don t know the exact day you want to search input just 01 then the MONTH amp YEAR then click the SEARCH button All the days for that month will appear on the monthly calender The highlighted days are the days with recordings color coded to represent the recording mode which triggered the recording at the time where red alarm recording green normal recording To execute a Video Search Scroll over then left click the date numeric field or highlight it using the arrow keys and press select e Select a digit to alter Once selected it will be highlighted green and can be edited You will see a grey pop up keypad Scroll or move over the digits on the keypad amp left click or press select to input the date Note that the first two digits of the year 2 amp 0 cannot be changed e Highlight the SEARCH button and left click or press select e To be taken straight the Playback interface bypassing the File List choose PLAYBACK instead of SEARCH Playback will start with the first recording made during the interval chosen Remember After making changes to the settings press click the APPLY button 33 DETAIL FILES Time Size Type 00 00 15 00 166 8M Alarm
33. configure the recording modes for each of the four channels independently For example you could have two channels recording on a schedule one recording constantly and one armed to record on motion Or any other combination you can think of Powerful H 264 Compression The advanced video codec used by the DVR called H 264 offers high quality video files at a fraction of the size of older video codecs such as MPEG 2 or similar Basically this means you can store more footage on the DVR s hard drive and that the quality of that footage can be significantly higher than many older video formats H 264 has been engineered to provide the highest level of data compression possible saving Space on your hard drive whilst maintaining a high image quality Powerful Networking and Remote Access Features The DVR features an Ethernet port which can be used to connect the DVR to your local area network LAN With the addition of a high speed Internet service this allows you to remotely access the DVR from any high speed Internet terminal on Earth If that isn t convenient enough the DVR also features mobile device support allowing you to connect to it from a device running e OS iPhone 3GS or later iPad e Android version 2 1 or higher e BlackBerry OS version 5 e Microsoft Windows Mobile 6 1 or higher Professional e Symbian S60 3rd or 5th edition Multiple Monitor Connections Not only does the DVR come with multiple video
34. ct an Ethernet cable allowing the DVR to be connected to a local area network This network in turn can be used to give the DVR a connection to the Internet Layout of the DVR4 2600 Swann 1 Power Indicator This LED is illuminated when the DVR is connected to power and switched on 2 Infrared Sensor Monitors signals coming from the infrared remote control If this sensor is blocked or obstructed then the functionality of the remote will be impaired 3 Hard Drive Indicator Lights up when the hard drive is active It will flash rapidly when recording or searching in time with the read write cycles 4 Menu ESC One of the primary controls for navigating through the menus When in live viewing mode it will enter the main menu When pressed in the main menu it will return the DVR to live viewing mode Finally when in a submenu this button will return you to the main menu 5 PTZ Opens the Pan Tilt Zoom pop up menu This is used to control PTZ capable camera systems and will not affect standard cameras 6 CH Moves up one channel 7 CH As 6 but descends one channel 8 Display Quad Mode Enters split screen multi view The whole screen is split into four sections each displaying the images from one camera Press again to return to single channel viewing mode 9 Rewind During playback this will reverse the footage Press multiple times to increase the speed of the reversing W
35. data the information included in the file such as when it was recorded you can access this later this simply changes whether or not you see it in the main view screen Remember After making changes to the settings press click the APPLY button 21 Record Setup The Record Setup menu will allow you to access and configure e The Recording Schedule which governs when your DVR will record and under what circumstances e Quality settings How much data the DVR will use to record video The higher the data rate the more clarity there will be in your images but the less video you ll be able to store on your hard drive e Frame Rate and Resolution How many images per second the DVR will capture and how large the captured images will be This can be set to automatic where the DVR will regulate how many frames per second are captured based on the resolution required or manually set channel by channel e Audio Settings Whether the DVR will record audio sound or not Motion Here you can configure e Which channels will have motion detection enabled e What areas of the image you want to be sensitive to motion e The amount of motion required to trigger the motion detection feature 22 Remember After making changes to the settings press click the APPLY button RECORD SETUP Channel CH1 Record Enable Quality Best Frame Rate Manual Framerate Audio Enable Record Mode Schedule Schedule Pack Duration 15 Min Copy To
36. dy set for individual channels Copying and Pasting Schedules from day to day Rather then enter the same schedule information multiple times for each day you wish you can use the COPY function To copy the schedule settings from day to day select the day you d like to copy from on the first drop down menu Then select the day you d like to copy the schedule to from the second If you d like all days to operate on the same schedule choose ALL from the second drop down menu Using the arrow buttons or the mouse highlight the COPY button and left click or press select The schedule for the selected day will be copied to the day s you have selected 26 Remember After making changes to the settings press click the APPLY button MOTION DETECT SETUP Channel CH1 Motion Detect Enable Sensitivity 4 Area Copy To Default Apply Here you ll be able to set the motion detection features of the DVR for each channel We suggest that motion detection is under most circumstances the most practical recording method for the DVR to employ How it Works Once motion detection has been enabled for a channel it will register to the DVR as an ALARM EVENT Thus you can use the ALARM RECORDING mode in the schedule to trigger the DVR to record when motion detection triggers an alarm Signal Enable Whether or not motion detection is enabled on a specific channel Each channel can be configured independently of one another Sensitivit
37. e Copy To All 4 Default Apply Exit The Display Setup menu of the DVR In this picture the mouse cursor is cur rently highlighting the CH1 title field Naming Channels You can change the name of any channel from the default and rather drab CHx to anything that you would like up to 8 characters in length A descriptive name on each channel often makes it easier to remember what camera is where and which channel would have captured an event you might be looking for Channel Name The name that will be displayed over the image from a channel Simply highlight this box and enter the new name you would like Position Where the title of the channel is displayed on screen You can choose any of the four corners of the display U L meaning Up Left and D R meaning Down Right Remember After making changes to the settings press click the APPLY button Color Setup You can fine tune the look of each channel individually by adjusting the HUE BRIGHT brightness CONTRAST and SATURATION values for each channel Just select the SETUP option under the COLOR heading to open the dialog window This is useful if peculiar lighting conditions a non standard camera or a conspicuously colored object in the frame cause the display to be inconveniently tinted or over under exposed Basically this will help fix something that just doesn t look right HUE Changes the color mix of the image this can have very dramatic re
38. emotely 4 The PASSWORD for mobile access is the same as the admin account password Note If you want to access the DVR via a mobile device then you ll need to use the admin password to access it We strongly advise setting password on the admin account to prevent unauthorized remote access Preparing your Mobile Device Mobile technology is becoming increasingly advanced and the rate of change is increasing We re constantly updating software to keep up with the evolution of handsets and other devices available and developing new apps or applications for those who still prefer whole words for other operating systems and hardware Thus we can t tell you exactly how to prepare your mobile device here Firstly there isn t enough space on this page to cover all compatible mobile devices More importantly any information we print will probably be out of date by the time you read it Check out www swannsecurity com mobile for guides to set up common mobile devices for use with the DVR Supported Mobile Platforms At the time of writing the DVR supports a mobile device such as a cellphone tablet PDA or similar on a 3G network running iOS iPhone 3GS or later iPad e Android version 2 1 or higher e BlackBerry OS version 5 e Microsoft Windows Mobile 6 1 or higher Professional e Symbian S60 3rd or 5th edition Some devices may require access to a local area network with Internet access to function
39. er a value 14 Getting Started If you ve just unpacked your DVR and are not sure where to begin setting up your system here s a quick rundown of the most important things that need to be set up e Test your system Before installing cables into walls it s a great idea to plug everything in and make sure it all works This is particularly true if you re using additional cameras to any that came with the DVR this DVR is available stand alone or in a kit with cameras We do our very best to ensure that the equipment reaching you is of the highest quality and will work out of the box but accidents do occur in shipping and sometimes components can fail Better to find out now than once everything is screwed in place e Then once the DVR is on and working the first thing to do is to set your user access controls and passwords see User Setup Menu on page 54 for details on how to do it e Set the Date and Time see Date and Time Menu on page 52 for details to ensure that once you start recording you are able to index and search the recorded footage easily Also if using the DVR s footage in any legal proceedings then having an accurate date and time on your footage becomes quite crucial e Check your hardware specifically and most importantly the hard drive see HDD Management on page 44 This is where all your footage will be stored so it s quite important to ensure that it is functioning correct
40. ere Device Name This will identify the DVR over a LAN or via the Internet using remote access software the name helps you identify the DVR Device ID The DEVICE ID identifies a DVR on the RS485 network it s connected to If you re running multiple DVRs then we recommend giving each its own unique DEVICE ID number This ID must be unique and not shared by other devices such as PTZ cameras Device Type The device type description MAC Addr The Media Access Control MAC address Firmware Vers This is the version number of the firmware or software for the DVR IE Version The version of the Internet Explorer plugin Hardware Vers This is the version number of the hardware Keyboard Vers This is the version number of the on screen keyboard 58 Remember After making changes to the settings press click the APPLY button MAINTAIN Auto Maintain Enable v Auto Reboot Every Week 7 SUN 00 00 Reboot Update Load Default Power Off AUTO MAINTAIN When set to DISABLE there won t be any other options available on this screen Choose ENABLE if you want to set the AUTO REBOOT function AUTO REBOOT Will automatically shut the DVR down and restart it at a certain time of the day week or month e Note that if you chose monthly rebooting and you enter the 31st as the date you d like the DVR to reboot there are several months of the year that don t have a 31st day It is suggested that this date be avoided for that rea
41. exactly how it s configured and how best to setup the DVR Configuring your DVR and your home network can be a tricky process and these two pages are not nearly long enough to cover it See Remote Access on page 62 and what follows for more information TYPE Here you can choose between the three different types of networks that the DVR can be connected to The three types of networks are DHCP DHCP Dynamic Host Configuration Protocol is a system where one de vice on your network usually a router will automatically assign IP addresses to devices connected to the network STATIC Static networks require all devices need to have their IP addresses manu ally defined as there is no device dedicated to automatically assigning addresses PPPoE PPPoE Point to Point Protocol Over Ethernet is an advanced protocol which allows the DVR to be connected directly to a DSL line without the need for a router or gateway This protocol is for advanced users only Remember After making changes to the settings press click the APPLY button UPnP Universal Plug and Play UPnP is a technology which makes configuring your net work easier and faster To use the UPnP setting on the DVR you ll need a router which sup ports the feature with UPnP enabled Note that many routers which do support UPnP do not come with the feature enabled by default When UPnP is enabled on both your DVR and router the Ports that the DVR requires to be o
42. fter making changes to the settings press click the APPLY button 16 05 2011 08 30 03 Pro 646 PLAY E ee el This is an example of the PLAYBACK interface currently showing quad view Channels 1 3 and 4 were not recording at this time The playback controls are displayed across the bottom of the screen They are as follows Rewind Slow Play Pause Fast Forward Mute Volume Volume Close Bar Level Playback 37 Playback Controls The playback controls work in a similar manner to those you ll find on a DVD player or VCR The playback controls affect all channels being played back simultaneously Rewind Reverses the footage Pressing this button multiple times will increase the speed at which the footage plays in reverse Note that as the H 264 compression used to encode the video is designed to play forwards it requires considerably more processing power to decode in reverse For this reason playback in reverse will not be smooth Slow Press to slow down playback Pressing once will reduce the playback speed to speed pressing it again will slow the speed to 1 4 and pressing it a third time will reduce the speed to Press Play to return to normal speed playback Play Will play footage if paused or return to normal speed playback during Fast Forward or Rewind Pause Will pause playback retaining still images on the screen Press Play to resume Fast Forward Increases the speed of pl
43. h of the two ports can be connected to separate monitors The output marked MAIN will show the main DVR interface all channels accessible plus menus unless you ve configured the DVR to use the VGA as the main output 3 Audio Inputs CH1 CH4 Four labelled audio inputs These will accept Standard line level signals lt 1V and can be assigned to channels later 4 Audio Output Two mono audio output channels These output a standard line level signal and can easily be connected to the audio inputs on a television or stand alone audio device 5 VGA Output For connection to a VGA monitor This will display the same image as the MAIN video output at a selectable resolution between 800 x 600 to a maximum of 1440 x 900 6 Above USB Mouse Port For connecting the included USB mouse other standard USB mice will also work This port will not accept a USB flash drive this port will work with a mouse only 6 Below USB Backup Port For connecting a USB flash drive for the ourposes of backing up footage 7 RS485 Connections This is the serial communication port used primarily to connect PTZ pan tilt zoom devices 8 Power Connection For supplying power to the DVR Use only the supplied power adaptor and do NOT change or modity it in any way Modifications to your power supply radically increases the risk of electrocution or fire and will immediately void your warranty 9 LAN Port To conne
44. hat is referred to as your private IP address You ll need to know the private IP address if you re using STATIC addressing and or are Port Forwarding i e not using UPnP If you re using DHCP addressing and have UPnP enabled on both the router and the DVR then you may not need to know the private IP address at all How do I find these addresses and what should do with them If you re setting up a dynamic network DHCP then you don t need to know the private IP address of your DVR it ll probably change over time anyway Rather you only need to define the Media Port and Web Port If you re not using UPnP if possible use UPnP it s just awesome then configure your router to forward these ports to the DVR If you ve configured your network using STATIC IP addressing then you ll be entering the private IP address directly into the DVR Then you ll need to choose your Web Port and Media Port Finally you ll have to configure your router to forward your selected ports to the private IP address of the DVR Finally to learn your network s public IP address you ll need a computer with Internet access connected via the same network as the DVR you re configuring Then open an Internet browser window In the address bar go to www whatismyip com Your public IP address will be displayed instantly 64 Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses many Inter
45. he default options are usually the best choice only change these if you have a very specific idea about where you want the software to be installed Once you ve made these choices simply wait while the installation is processed NOTE This software is compatible with Windows operating systems only XP and more recent versions 5 Setup Playback E Choose a folder to install the playback software Unless you have a really Ji Setup wiinstat Payback into the folowing folder specific location in mind the default To continue click Next If you would like to select a different folder click Browse works fine Choose Next to continue 15l Setup Playback Ready to Install Setup is now ready to begin installing Playback on your computer At least 12 8 MB of free disk space is required Click Install to continue with the installation or click Back if you want to review or change any settings Destination location C Program files Playback Confirm that the path displayed Tbe Saar matches the one you chose and click Addtonl icone Install to complete the process 39 The Playback Interface Assuming that you ve used the default installation paths you 07 05 2011 00 39 35 EE can access the playback software aes Game by selecting the desktop icon named Playback Software or finding the program group of the same name in your Start Menu This will take you to the default interface of the playback software
46. he motion detection e Motion detection is not recommended for use with PTZ systems Avoid enabling motion detection on a channel which has a PTZ system attached to it especially when the PTZ system is set to Cruise Mode e Setting the motion detection at high sensitivity levels 5 or higher increases the frequency of false alarms On the other hand low sensitivity levels 4 or lower increase the risk that a significant motion event such as an intruder will not trigger the motion detection to record e Check the Motion Detection settings both during the day and at night In low light conditions or when your cameras are using infrared night vision the DVR may be more or less sensitive to motion depending on your unique circumstances The difference might be very dramatic 28 Motion Detection Area Setup Say for example you are trying to monitor your front yard whilst in the background there is a busy street and the cars driving past continually set off the motion detection What can you do about it Setting only part of the camera s view to be motion sensitive might be the answer This is useful in a number of circumstances such as monitoring one particular door at the end of a busy hallway or a backyard with a tree that keeps blowing in the wind To set the MOTION DETECTION AREA e Inthe MOTION DETECTION menu use the mouse or the arrow buttons to highlight the SETUP button for the channel you wish to setup the MOTION
47. hen navigating through menus this button will move the cursor to the left Layout of the DVR4 2550 9 10 11 12 13 14 Swann aa iT gt 4CH H 264 Digital Video Recorder 10 Pause During playback will pause the current recording and leave a still frame on screen In live viewing mode this will activate the auto sequence mode where the display automatically cycles through the available camera signals this must be correctly configured and enabled to function correctly 11 Play If pressed in live viewing mode this will take you directly into playback mode and begin playing the most recent recording In playback mode use it to resume playback after pausing or stopping a recording 12 Fast Forward During playback this will speed up the footage Press multiple times to increase the speed of the playback When navigating through menus this button will move the cursor to the right 18 5 13 Stop In playback mode pressing this button will stop playback 14 Record Press to immediately start recording This acts as a manual override to the schedule and motion recording modes For a channel to be recorded in this mode or any other it must listed as active in the Camera Setup and Record Setup menus 15 18 Arrows Move the cursor in the selected direction in the menus 19 Select The equivalent of Enter Return on a computer keyboard Use this button to as the name suggests select
48. here you can program the DVR to record constantly or automatically upon detecting motion or alarm events at the times you d like Click or select the SCHEDULE button to program it see The Recording Schedule on page 25 Copy Quickly apply the settings you ve chosen for this channel to any or all other channels Remember After making changes to the settings press click the APPLY button RECORD SCHEDULE SETUP Alarm Normal No Record Copy SUN Copy gt Default Apply In this example image the CH1 will record only ALARM events between midnight and 3 00AM CONSTANTLY between 3 00AM and 6 00AM then continue to alternate be tween alarm events and constantly recording for the remainder of the day The DVR schedule can be set to record using three different record modes ALARM Will record only when the alarm function has been triggered This is the setting to choose if you want to record only when the DVR detects motion recommended By only recording when motion is detected you ll not only save a great deal of hard drive space you won t have to watch hours and hours of footage to locate the one incident you re interested in NORMAL Will record constantly for the duration specified This is a great way to make sure you don t miss anything in the short term but will use up your hard drive space faster than you can say record everything Of course there are some times that recording everything is necessary
49. ill see a message saying NO DISK FOUND The live view screen will display the M icon on the bottom of Channel 1 s display if the hard drive is not being detected TOTAL SPACE Total size of the hard drive currently installed FREE SPACE Total amount of free space available on the hard drive s currently installed AVAILABLE TIME Free space currently available in hours calculated based on your current record quality settings Note If you have OVERWRITE enabled this value will be redundant OVERWRITE When enabled the DVR will record over the files already stored on the hard drive Using the overwrite option is advisable as the DVR will always be able to record events as they happen However it does mean that you ll need to get important events off the HDD before they re overwritten AA HDD MANAGEMENT NO State T otal Free Available Time 1 Normal 238G 3G 41 Hour 2 No Disk 0 Hour Warning Format will remove all data from USB Overwrite 4 Default Apply Exit You can choose how much footage the DVR will overwrite by selecting it from this menu You can set this as low as an hour where the DVR will only keep up to an hour s worth of footage at a time or up to 90 days Alternately you can leave it on Auto in which case the DVR will overwrite footage as it deems necessary If overwrite is set to DISABLE the DVR will stop recording once the DVR is full Whilst you won t lose old footage you run the risk of miss
50. ing new events as they happen Be sure you want to do this before selecting it HDD FORMAT Formatting the HDD will erase all data i e footage which is stored on it and re create the FAT file allocation table There are some times when using the format option is very useful For example if the value displayed in TOTAL SPACE is not correct for the HDD you ve installed or the DVR is displaying errors when trying to write to the hard drive then a format might fix the problem USB FORMAT If you have a USB flash drive connected to the DVR this will format it allowing you to use it in the DVR for backup This will also erase all the data on the drive but make the flash drive compatible with the DVR for copying footage To do this click the USB FORMAT button and click OK 45 46 Channel CH1 7 gt Protocol Peico D Baudrate 2400 v Data Bits 8 v Stop Bits 1 Parity None Cruise Enable Address 001 Copy To All 4 Default Apply This is where you configure the DVR to act as the controller for a PTZ capable camera system PTZ devices are connected via the RS485 connection on the rear of the DVR You ll need the manufacturers documentation for your PTZ system on hand to correctly set it up The DVR is not compatible with all PTZ systems in these cases you ll need a stand alone PTZ controller PROTOCOL The most important setting to configure correctly A protocol determines how the DVR communicates with the PT
51. ing the DVR 16 Main Menu 18 Display Setup Menu 20 Record Menu 22 Record Setup Menu 23 Manual Frame Rate Configuration 24 The Recording Schedule 25 Motion Detection Setup 27 About Motion Detection 28 Motion Detection Area Setup 29 Network Menu 30 Record Video Search 33 Detail Files and Log List 34 USB Backup 35 Playback 37 Playing Backed Up Footage on a PC 39 Playing Backed Up Footage on a Mac 41 Device Management 43 HDD Management 44 PTZ Menu 46 Alarm Configuration Menu 47 Auto Email Setup Menu 49 System Setup Menu 51 Date and Time Menu 52 User Setup Menu 54 Video Audio Setup Menu 56 Language Menu 57 System Information Menu 58 Maintain System Maintenance Menu 59 PTZ Controls 60 Remote Access 62 Remote Access Ports and UPnP 63 Remote Access IP addresses 64 Remote Access via Internet Explorer 66 Remote Access from a Mobile Device 68 Changing or Installing the Hard Drive 70 Troubleshooting 71 Technical Specifications 72 Warranty Information 73 Helpdesk Technical Support Details 74 Congratulations on your purchase of this Swann DVR You ve chosen a versatile powerful and great value security monitoring and recording solution for your home or business Let s just take a moment to talk about some of the great features that the DVR offers and some of the things to think about before installing the system 4 Channel Monitoring and Recording The DVR can monitor and record four channels simultaneously You can
52. l syf From this menu you can configure the DVR to emit an alarm tone from it s internal buzzer or configure the DVR to send an Auto Mail email alert when motion is detected For the Auto Mail function to work correctly the DVR will need to be correctly configured with the details of the email servers and addresses you want to use See Auto Email Setup Menu on page 49 for more information Remember After making changes to the settings press click the APPLY button 47 Buzzer Whether the internal alarm speaker inside the DVR is enabled or not When set to OFF the buzzer will not sound under any circumstances You can choose which types of alarm events will trigger the buzzer by selecting or deselecting the first tick box next to the type of alarm event you want to trigger the buzzer We suggest leaving the buzzer enabled and having it sound on HDD Loss HDD Space and Video Loss alarm events This way the DVR will give you a warning if its operation is compromised either it is unable to record more footage or there is no incoming video feed to record MD Alarm Whether the DVR s Motion Detection function will trigger an alarm event Note that this can be set independently of the Motion based recording which is controlled via the Schedule page 25 and motion detection configuration page 27 menus HDD Loss Will trigger an buzzer email if the hard drive stops functioning HDD Space Will trigger an buzzer
53. layback Controls The Toolbar The playback controls are located at the bottom of the playback interface They operate in the same manner as those found on the DVR s playback interface see Playback on page 37 Managing the Playlist Opening Files e You can choose to open either individual FILES or an_ entire lt gt Sw Grech Wea FOLDER worth of files at once Y DEVICES ELEM v Preview EI macintosh gt HI 0400 e The button will allow you 0400 264 p aa to open a folder full of files b ee 0400 264 inal lavli Tvpicall Y SHARED 0400 264 as a SING e p ay Ist ypica y E aiii this will be in a folder called sbs01 Name ch0000000000000 1 110923 000000 RecordFile located on the flash sharepoint 010000 12p0000 swann avaya 1000000400 264 Kind Unix Executable drive you used to backup footage n no o oaa A e To open single files choose amp Open You ll need to locate the files using a standard file browser below and swann006 The Open Files Dialo 5 asi P J then simply highlight the files you want and choose OPEN Managing the Playlist OO Be Removing Files Y DEVICES J dvrupgrade m ch00000 0400 264 Macintosh HD w MAC_PLA _536 pkg ch00000 0400 264 E iDisk E ch00000 0400 264 esile k aE i00000 _0400 264 To remove a file from the playlist a E ch00000 0400 264 Y SHARED a E i highlight it and click the button ar aaa sbs The button re
54. ly e Setup your recording modes and or schedule see The Recording Schedule on page 25 to make sure that the DVR will record what you want it to and at the right time e OPTIONAL Advanced Users Configure your network settings see Network Menu on page 30 Starting the DVR Once the DVR has been connected to power it will switch itself on automatically The DVR ED Swann takes approximately 45 seconds to boot up Advanced security made easy during which time the image to the right will be displayed Digital Video Recorc When you first press a button on the remote control or click a button on the mouse the eng Pease walt DVR may ask you to LOGIN To get full functionality of the DVR enter the username admin and leave the password field blank To change the admin password alter user priviledges or change whether the DVR requires a secure login or not see User Setup Menu on page 54 The default mode of the DVR is live viewing mode This is the mode which monitors the images coming from your cameras in real time and allows you to configure your recording and channel options The DVR automatically starts in live viewing mode with multi view enabled The first thing you ll probably open is the pop up menu To access the pop up context menu right click anywhere on the live viewing screen or press the MENU ESC button on the remote control The pop up menu lets you quickly access the following functio
55. moves a files from the eee E swann ava a playback list aan swannoos All Caneel Open The Open Folder Dialog 42 Remember After making changes to the settings press click the APPLY button HDD For accessing information about your hard drive This is where you go to correct or analyze any problem with your hard drive Additionally you ll be able to see at a glance how much recording time you have left at your current quality settings as well as being able to format erase all data from the hard drive here You can format flash drives from this screen as well Alarm For configuring the DVR s internal buzzer and auto email settings PTZ The setup window for configuring the DVR to act as a PTZ Pan Tilt Zoom controller Recommended for advanced users Requires a compatible PTZ camera to be connected correctly to the DVR to function Remember After making changes to the settings press click the APPLY button 43 HDD MANAGEMENT NO State T otal Free Available Time 1 Normal 238G73G 41 Hour 2 No Disk 0 0 0 Hour Overwrite Auto Format HDD Format USB e Default Apply Exit This is the HARD DRIVE HDD MANAGEMENT screen All aspects of the hard drive can be managed from this screen Additionally this is the place to go if you want to know exactly how much space is left on the hard drive and how much footage you can record to it HDD STATUS If the hard drive is not installed properly you w
56. nd 1 red cable from the back of the hard drive If replacing the hard drive put the new hard drive into the chassis Screw in the hard drive to chassis as in step 5 and attach the chassis to the DVR case as in step 4 Remember the HDD goes in upside down as shown in the image to the right Replace the top of the case Screw in the remaining screws to the sides and back of the DVR as in step 2 Power Cable SATA Cable Troubleshooting Problem I m not seeing a mouse cursor and can t open any menus Solution The Output Device probably needs to be changed Press the 0 zero key on the remote control to swap primary output between the composite and VGA outputs See Video Audio Setup Menu on page 56 for more information Problem l m not getting a picture on my TV or monitor Solution There are a couple of things that could be going on Here are a couple of theories e If you ve connected the DVR to a TV via the VIDEO OUT port ensure that the composite video cable BNC to RCA connects the MAIN VIDEO OUT on the DVR toa VIDEO IN on your television Check that the TV is set to the right channel AV Channel 0 Video Composite Try using a different video input on the television Try using a different cable If all else fails it s time for a different TV Problem My DVR does not switch on Solution Make sure you have plugged in the power supply 12V to the DVR and into the wall s
57. net providers don t issue or charge more for a static IP address for users The easiest way to find out is to contact your Internet service provider Alternately you can access the service make a note of your IP then reboot your router gateway This should refresh your Internet connection If your IP address stays the same you ve probably got a static IP address If it changes you have a dynamic IP address How do deal with a dynamic IP address One option is to contact your ISP and request a static IP address They ll usually charge a small fee for doing this It s worth noting that not all ISPs offer static IP addresses If your ISP does not offer static IP addresses then you can use a dynamic referencing service like They offer a free service which will give you a text address such as which will take you directly to your public IP address For this service to work correctly you ll need to set up the DVR to work with DDNS Server Choose the server that you re using There are two options DYNDNS and 3322 We suggest DYNDNS unless you are fluent at reading Chinese Host Name Enter the host name that you set up in your DDNS service This is the address you use to access your network Username and Password Here enter the username and password you setup with your DDNS server These do not have to match your username password combina tion in either your DVR or router for the sake of security we suggest making them
58. ns which can be selected by left clicking the option you want The options are described in detail on the following page 16 Main Menu Opens the Main Menu of the DVR See page 18 Wisin Menu PTZ Opens the Pan Tilt Zoom controls The same PTZ function can be accessed by pressing the PTZ button pip on the remote control Kec Search PIP Picture In Picture Accesses a list of available PIP modes You can also access and cycle through mie On these modes using the PIP button on the remote control home Rec Start Rolate Start Cuse ec search Left The PIP options 1 x 1 shows one channel fullscreen with one overlay 1 Manual Rec x 2 shows one channel fullscreen with Start Rotate two overlays Mute Un start Cruse Rec Search Opens the Record Video Search menu as detailed on Record Video Search on page 33 Mute On Off Turns the audio on or off Manual Rec Instantly engages manual recording Start Rotate Initiates the automatic display rotation Channels will be displayed sequentially on an automatic loop To set the rotate time see page Video Audio Setup Menu on page 56 If Rotate has already been turned on then this option will change to Stop Rotate which will disable the rotate function Start Cruise This will initiate the cruise mode for PTZ devices You ll need to have configured your PTZ device using the PTZ Configuration menu page 46 and then programmed a series of
59. nt Net iewer Windows Internet Explorer Oo e Ia File Edit View Favorites Tools Help You will now see a login window Here enter your password If no password is set leave this dialog box blank 3 You should now have access to the DVR Adjusting the Security Settings in Internet Explorer 1 Open Internet Explorer 2 Click Tools gt Internet Options Swann Security Easy Home amp Business Security Products Windows Internet Explor CG T http jle swann com auf Fie Edit view Favorites Tools Help amp A p Delete Browsing History ay Swann Security E Pop up Blocker Phishing Filter Manage Add ons Subscribe to this Feed Feed Discovery Windows Update Windows Messenger Diagnose Connection Problems 3 In Internet Options click on the Security tab at the top Internet Options General security erivacy Content Connections Programs Advanced Home page To create home page tabs type each address on its own line 4 Select the Internet zone option Internet Options General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings Restricted sites Local intranet Trusted sites Internet 5 Click on the Custom level button Custom Custom settings To change the settings click Custom level To use the recommended settings click Default level Custom level
60. ocket Carefully check the integrity of the connections Try another power socket Problem My display is showing NO HARD DISK when I press record Solution If you have recently changed the hard drive in your DVR unit make sure it is plugged in properly otherwise the hard drive may be faulty Try connecting another working hard drive to the DVR if this still doesn t work then the DVR maybe faulty We suggest calling Swann Technical Support The contact information is on the rear cover of this booklet Problem am not getting pictures from my cameras on any of my displays Solution Make sure the cameras are connected properly to the DVR and their power supplies usually about 12V but some cameras have different requirements particularly when one power supply is used for multiple cameras Check that the cables are not the bits at fault by connecting the cameras directly to the DVR or to a TV if you have the proper adapters Problem One of the displays is not showing on my screen Solution Make sure all cameras are set to ON in CAMERA SETUP Check the integrity of your cables and connections Check the power supply to the camera Try attaching another channel to the questionable input Problem cannot login to my DVR remotely using the Internet Explorer browser Solution Make sure you have configured the IP ActiveX and USER SETUP correctly Remember the user password may be different to the admin password The admin passwo
61. pen for access to and from the Internet will automatically be opened and closed as neces sary by your router saving you the trouble of manually forwarding these ports If UPnP is not enabled or your router does not support the feature you ll need to forward the ports the DVR uses from the router to the DVR since this is a technically challenging process we strongly recommend using UPnP if possible For more information on UPnP and Ports see Remote Access Ports and UPnP on page 63 MEDIA PORT This is the port that the DVR will use to send information through The most important things are that 1 You ll need to enable UPnP on your router see Remote Access on page 62 so your router can selectively open these ports allowing the DVR to communicate via the Internet If your router doesn t support UPnP you have two options You can either get a new router which we d actually recommend UPnP is such a good feature or you can manually forward ports from the router to the DVR Port forwarding is a technical and involved process recommended only for the technically inclined 2 Nothing else share this port The default port number is 9000 which is not used by many other devices programs However particularly if you have another DVR or DVR like device something might be using this port already If this is the case change this value to be unique WEB PORT This is the port through which you will be able to communicate wi
62. preset points see Setting up Cruise Mode on page 61 to use as a series of cruise movements Lock only appears once a password has been set see User Setup Menu on page 54 Locks the DVR s user interface Unlocking the DVR requires a correct username and password combination 18 MAIN MENU A Network Device System The MAIN MENU of the DVR In this picture the mouse cursor is currently highlighting the DISPLAY icon Display Setup Menu on page 20 The camera menu contains all the options for setting up how the DVR interfaces with and displays the images from the cameras connected to it This is where channels are enabled or disabled in live viewing and where the AUTOSEQ Automatic Sequence function can be configured Record Menu Record Setup Menu on page 23 Where you can configure the recording options for the DVR You can set channels to be armed for recording constant ly or on a schedule and set the recording resolution quality and size You can also enable or disable the associated audio channel Additionally the record ing function for some or all channels can be disabled entirely About Motion Detection on page 28 To configure how and where the DVR looks for motion This can be used as and is recommended as the pri mary recording mode of the DVR Network Menu on page 30 Where you can configure the DVR to operate on your home network and over the Internet If you
63. proceeding Date The date in the format as chosen in the Date Format drop down menu Date Format The format of the date eg DD MM YYYY or MM DD YYYY and so on Time This can be edited in the same way as the Date or set to update automatically Time Format How the time will be displayed either as 12 hour AM or PM or 24 hour time NTP SETTING Network Time Protocol If you ve got the DVR connected to the Internet you can have it automatically sync time with an online server Time Zone Particularly important if you ve enabled NTP set this to the time zone where you happen to be For example people in eastern Australia Canberra Sydney and Melbourne choose GMT 10 00 whilst the Eastern Time zone in the USA and Canada is GMT 05 00 GMT stands for Greenwich Mean Time it s the baseline that keeps all the different time zones in sync IMPORTANT If you change your Time Zone setting click APPLY before you click UPDATE 52 Remember After making changes to the settings press click the APPLY button Configuring DST Daylight Savings Time Settings As the standards for daylight savings differ from country to country and often state to state you might need to manually tell the DVR exactly when it commences and ends in your locality First turn DST on We suggest setting the Daylight Saving Time Mode to Date and manually entering the dates and times that daylight savings time applies to and from in your localit
64. product Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user This warranty applies to the original purchaser of the product only and is not transferable to any third party Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void By law some countries do not allow limitations on certain exclusions in this warranty Where applicable by local laws regulations and legal rights will take precedence For Australia Our goods come with guarantees which cannot be excluded under Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure 73 Swann Technical Support All Countries E mail tech swannsecurity com Telephone Helpdesk USA toll free AUSTRALIA toll free 1 800 627 2799 1300 138 324 Su 2pm 10pm US PT M 9am 5pm AUS ET M Th 6am 10pm US PT Tu F 1am 5pm AUS ET F 6am 2pm US PT Sa lam 9am AUS ET USA Exchange sRepairs NEW ZEALAND toll free 1 800 627 2799 Option 1 0800 479 266 M F 9am 5pm US PT UK 0203 027 0979 Swann
65. puter keyboard Use this button to as the name suggests select an option in the menus or to confirm an entry 11 Mute Enables or disables the audio output This won t have any effect on recordings if you ve configured the DVR to record audio then it will continue to do so while muted you just won t hear it until you un mute it 12 Play If pressed in live viewing mode this will take you directly into playback mode and begin playing the most recent recording In playback mode use it to resume playback after pausing or stopping a recording 13 Fast Forward During playback this will increase the speed of playback Press multiple times to increase the speed of playback further 14 Stop In playback mode pressing this button will stop playback 15 Pause During playback will pause the current recording and leave a still frame on screen In live viewing mode this will activate the auto sequence mode where the display automatically cycles through the available camera signals this must be correctly configured and enabled to function correctly Navigating the Menus Camera Color Setup Record Record Setup Motion Area Setup Network Search Search Playback File Details File Details HDD Management Alarm Config Auto Email Main Menu Device PTZ Settings Mobile Date amp Time Set User Password Video Settings Language System Information
66. r you can have the DVR itself format the USB flash drive To format your USB flash drive e Insert the flash drive into the USB slot on the rear of the DVR e Open the Main Menu select Device Management then select HDD Management e Choose the FORMAT USB option The process will take a few moments depending on the size of the USB flash drive DETAIL FILES v Time Size Type 00 00 00 00 15 00 166 8M Alarm 2 00 00 00 00 15 00 101 6M Alarm 00 15 00 00 30 0 167 0M Alarm 2 00 15 00 00 30 0 101 7M Alarm All 00 30 01 00 45 02 167 0M Alarm Inverse 2 00 30 01 00 45 02 101 4M Alarm Backup Exit HDD MANAGEMENT Available Time 41 Hour Format HDD Format USB Default Apply Exit Above The HDD Managment menu with the FORMAT USB button highlighted Be sure there s no data you want to keep on the USB flash drive when you format it as the formatting process removes all data Remember After making changes to the settings press click the APPLY button 35 USB Backup Instructions e First insert a USB flash drive into the USB port on the rear of the DVR Inserting a flash drive into the mouse port will not work correctly e Make sure there are no files on the USB flash drive that you wish to keep as data already on the drive may be lost whether or not you use the FORMAT option e Ifyou need to format the USB flash drive see the USB Format option in the HDD Drive Menu covered on H
67. r than the previous point Start Rotate e For easy cruise setup define your points in the same order as you want the camera to move through them The button will take the camera back to a pre defined point The button will remove all your de fined points When you ve set your points select then 3 himal Rec Start Cruse e To start cruise mode select START CRUISE from the pop up menu e To stop cruise mode select STOP CRUISE from the same menu Remember Before Cruise Mode will work you ll need to have enabled the PTZ Configuration menu See page 46 61 Remote Access The primary requirements for accessing the DVR via the Internet are A High Speed Internet Connection Video uses a lot of data so you ll need a fast Internet connection in order to get smooth playback and monitoring remotely Note that upload speed refers to the rate at which an Internet connection can send data not receive it Most Internet connections are asymmetrical which means they can download data faster than they can upload it We think that an Internet connection with an upload speed of 256kpbs is generally sufficient for remote access but ideally upload speeds of 512kbps or higher are recommended particularly for multi channel playback or monitoring at higher resolutions and quality settings Your DVR amp Local Network Correctly Configured It is important that your local network function correctly and that the information
68. rd is used to login to the DVR remotely Problem cannot copy files off the DVR Solution Make sure the DVR is connected to a USB flash drive and that the USB flash drive is formatted to have a FAT32 file system Some flash drives are not compatible with the DVR these are rare because they use an uncommon USB device class in these cases try using a different USB flash drive 71 Technical Specifications Video Compression H 264 Video System NTSC PAL Operating System Linux Video BNC 4 ch inputs BNC 1 ch output VGA 1 output Input Output Audio RCA 4 ch inputs RCA 2 ch outputs NTSC 704 x 480 PAL 704 x 576 VGA 800 x 600 1024 x 768 1280 x 1024 1440 x 900 meclontematcitcmmm NTSC 120fps PAL 100fps shared by 4 channels Oaoa 4 3 PAL NTSC VGA 16 10 VGA NTSC CIF 352x240 HD1 704x240 D1 704x480 PAL CIF 352x288 HD1 704x288 D1 704x576 NTSC 60fps D1 120fps HD1 120fps CIF shared by 4 cameras PAL 50fps D1 100fps HD1 100fps CIF shared by 4 cameras Display Single Quad SEQ Recording Best Good Normal Resolution Display Resolution Record REMES Feature Record Modes Manual Motion Detection Schedule Interface 1 SATA Fixed HDD Capability SATA up to 2000GB 2TB Playback Search Time amp Date Event Lists USB Interface USB 2 0 for Mouse and File Backup Upgrade PTZ Control Built in RS 485 support PELCO P amp PELCO D LAN Network Interface RJ45
69. rocess it will indicate when it is safe to unplug the power cable Remember After making changes to the settings press click the APPLY button 59 PTZ Controls You can bring up the PTZ Control window by pressing the PTZ button on the remote control or by right clicking the mouse in the live view mode and choosing PTZ The PTZ control window is not available while Cruise Mode is active Note the features which will be usable depend on the capabilities and limitations of your PTZ system Here you ll be able to aim the camera as well as alter aspects of the lens and iris configuration We ll explain a little more about what each of these does 1 CHANNEL SELECTION Select which channel s PTZ device you wish to control Depending on your PTZ Configuration settings this may or may not be the same as the PTZ Command Address 2 ARROW BUTTONS Used to manually move the camera The arrow buttons will move the camera in the selected direction and the centre button toggles Auto Scan ON and OFF 3 HOME The HOME button will send the camera back to its default starting position 4 4 ZOOM If you are using a variable zoom PTZ camera you can zoom in or out here Zooming in will increase the size of objects in view at the expense of reducing the field of view You may need to adjust focus when using the ZOOM function 5 FOCUS Adjusts the focal plane of the lens If an image is blurry try adjusting the focus To best
70. s such as iPhone iPad and the increasingly popular Android operating system To correctly configure your DVR for remote access via a mobile device or indeed any remote access it is important to have your network and Internet connection configured correctly Typically this is matter of forwarding ports from your router to specific devices in this case your DVR Requirements To access the DVR via a mobile device the following conditions must be met e A high speed Internet connection with an upload speed in excess of 256kbps ideally above 512kbps e The DVR attached to this high speed Internet connection e Your home network correctly configured to allow the DVR s SERVER PORT unrestricted access to the Internet Typically this requires enabling UPnP recommended or forwarding ports not recommended e Acompatible mobile device with a supported platform see below e The correct application s installed on your mobile device e A sufficient signal to your mobile device areas with intermittent coverage or low signal strength will adversely affect the playback Setting up the DVR for Mobile Access 1 Enter the Main Menu 2 Navigate to Network and locate the field titled Mobile Port 3 Ensure that the value listed is unique on your network and make a note of it The default value is 18004 Note that if UPnP is not enabled this port will need to be properly forwarded from your router to ensure that it can be accessed r
71. se whether you want this user account to be password protected e Ifyou want a password enter it using the on screen keyboard e Choose APPLY 54 Remember After making changes to the settings press click the APPLY button USER AUTHORITY USER NAME DISPLAY MOBILE RECORD MOTION a DATE TIME NETWORK oCHEDULI VIDEO SEARCH AIV SETUP HDD MANAGEMENT LANGUAGI PTZ SETUP PTZ CONTROL CLEAR APPLY EXIT To edit the level of access a USER account has e Tick the SEL box corrosponding to the user account you want to edit e Click the AUTHORITY button e On the subsequent page tick the boxes for the control you want that particular user account to have e Seta password if you want that user account to have one We strongly suggest that any user account which has the power to alter the configuration of the DVR or access recorded footage should be password protected Note When accessing the DVR remotely only the admin account has full control of the DVR Other user accounts with administrator access apply only for local users not for remote access Remember After making changes to the settings press click the APPLY button 55 VIDEO AUDIO Video System PAL YGA Resolution 1024x768 Output Device AUTO Rotate Time 003 Volume Privacy Zone Default Apply Exit Video System Here you can choose between PAL and NTSC PAL is used in Western Europe and Australia NTSC is used in the US Can
72. set the focus move one direction until things become clear and then blurry again Move back and forth until you find sharp focus __ ALOON k 6 IRIS Controls how much light gets into the camera If things look too bright or white lower the IRIS value If things are too dark or black raise the IRIS value Many cameras do this automatically 7 SPEED ADJUSTMENT By selecting this with the mouse or the arrow buttons you are able to change the speed at which your camera will tilt pan and zoom The higher the number the faster the camera will move 8 PRESET POINT COUNT The total number of preset points currently defined 60 9 SELECTED PRESET POINT The current preset point being defined edited 10 STOP TIME How long the camera will pause at each preset point when using CRUISE MODE 11 GOTO Moves the camera to the selected preset point 12 DEFINE Saves the current position of the camera as a preset point 13 ERASE Deletes the selected preset point 14 SAVE Saves changes 15 EXIT Leaves the PTZ SETUP menu Setting up Cruise Mode To setup CRUISE MODE you ll need to define POINTS for each channel with a PTZ camera you want to cruise A POINT is one place that the camera needs to PTZ move to on its loop win Wisin Aien e Move the camera to the desired position using the nec Search arrows ite On Hit the il button e The point will be saved Its name will be one digit highe
73. son e Tomaintain the operational integrity of the DVR it is suggested that it be rebooted periodically In much the same way that a computer can become unstable if left on for an extremely long time the DVR can become unstable It is strongly suggested that the DVR be rebooted at least once per month However as this can be a hassle particularly if the DVR is stashed away somewhere inconvenient you can set the DVR up to reboot itself When the DVR is rebooted no settings will be lost and it will automatically resume its recording mode and schedule without alteration UPDATE For loading new soft firmware onto the DVR via a USB flash drive Usually you won t need to use this setting unless directed to do so by Swann Technical Sup port LOAD DEFAULT Returns the DVR to it s initial factory settings Can be useful if for some unknown reason the DVR is behaving erratically You can select specific attri butes of the DVR to return to the default for example you could reset the Recording Options to the factory default whilst leaving your recording schedule unaffected REBOOT Turns off and restarts the DVR immediately POWER OFF As the DVR has no power switch you should click on this option first if you want to power off your DVR or disconnect it from the power This gives the DVR time to stop what it is doing and prepare to shut down properly and avoid data cor ruption on the hard drive Once the DVR has completed its shutdown p
74. sults It s somewhat like moving through a rainbow BRIGHT Changes how light the image appears to be However it can t make the camera see further in the dark or increase the clarity of an ill lit image CONTRAST Increases the difference between the blackest black and the whitest white in the image Useful if sections of the image grey out but setting the contrast too high will degrade image quality SATURATION Alters how much color is displayed in the image The higher the saturation the more bright and vivid colors will appear to be Again setting this too high can degrade image quality LIVE Viewing Enabling and Disabling Channels Monitoring something that you d rather keep private secret unknown to the casual observer No problems You can alter which channels appear when in live viewing mode and which ones appear later on To do so is simple simply locate the LIVE drop down menu it only contains two options Enable or Disable Simply change the value to Disable and that channel will now appear to be blank in live viewing mode Images on the channel in question will still be recorded and you ll see it as normal in playback mode Displaying the Time In the nearby LIVE TIME and RECORD TIME drop down menus you can select whether you want to see the time displayed on the channel in either live viewing mode or recording respectively The time will always be recorded in the event list and in the footage s meta
75. th the DVR Like the MEDIA PORT it will need to be forwarded properly in order to ensure smooth latency free communication The default value is 85 as this port is seldom used by other devices or applications If there is another device on your network us ing this port you ll need to change it to be unique MOBILE PORT This is the port number that the DVR will use when connected to a mobile device such as a compatible phone tablet or similar device Like the other PORT values this must be unique The default is 18004 IP ADDRESS Just as houses and businesses need to have an address which iden tifies their location on the road network so too do computers and other devices need addresses called IP ADDRESSES to identify their position on the electronic network The DVR uses IPv4 addressing which consists of four groups of numbers between 0 and 255 separated by periods For example a typical IP address might be 192 168 1 24 or something similar The most important thing when setting the IP address is that nothing else on your network shares that IP address Remember After making changes to the settings press click the APPLY button 31 NETMASK SUBNET MASK If the IP address is like a street address then a sub network is like your neighborhood This will be formatted in a similar way to the IP address ie four numbers up to 255 separated by periods but contain very dif ferent numbers In the above example the
76. to see your routers documentation for instructions on how to enable UPnP if your router supports it Enabling UPnP will have a minor effect on your network security If your network is free from malware such as viruses spyware adware and so on then UPnP will improve the security of your network This happens because the ports that programs and devices use while they re open are automatically closed when the program is closed or the device shut down On the other hand if UPnP is enabled once the security of your network is already compromised that is a device or computer on the network is infected by some kind of malware then UPnP will reduce your networks ability to quarantine suspect programs by allowing them outbound access through the router s firewall Basically if you re planning to use UPnP be sure your computers are clean and free from malware Port Configuration The DVR needs three ports to be available and properly configured to work correctly over the Internet the Web Port the Media Port and if you re planning to access the DVR via a mobile device the Mobile Port If you re not using UPnP we recommend you do use UPnP then you ll need to forward these ports Media Port The default value is 9000 Web Port The default value is 85 this is typically a good choice as few other devices or programs will use this port If there is anything else on your network using this port you may need to change it
77. to sudden bumps or shocks for example being dropped The DVR is as robust as possible but many of the internal components are quite fragile e Remember that the DVR is in all likelihood going to be left on 24 hours a day 7 days a week Keep this in mind when choosing a location for installation Default Password Information To ensure your privacy this DVR supports password protection USERNAME The default all access username is admin If the DVR asks you to log in before you ve set a password enter admin as your username and leave the password blank This will give you access to all areas of the DVR PASSWORD There is no default password until you set a password and en able password protection the DVR will not ask you for one To ensure your ongoing privacy we strongly recommend setting a password as soon as possible Choose something that you ll remember but that others would be unlikely to guess If you do manage to lock yourself out of the DVR you ll need to contact us at the Swann Technical Support Telephone Helpdesk the number is on the back cover Layout of the Rear Panel gt eal nes 879 6 5 1 CH1 CH4 Video Inputs These are the four camera inputs labelled as per their channel in the DVR s interface Thus plug the camera you want to be associated with Channel 1 into the port marked CH1 and so on 2 Video Outputs This sends a composite video signal out of the DVR Eac
78. unning of the DVR Remember After making changes to the settings press click the APPLY button 23 24 MAX Frames 200 Fps Remaining D1 725 Di rio CIF 25 CII 25g Copy CH1 To All Copy Default Apply Exit Frame Rate How many frames per second FPS the DVR records Real time is 25 fps PAL or 30 fps NTSC However even lower frame rates are okay even 3fps is still the equivalent of three photographs per second Frame Rate Fixed or Manual If the FPS setting is fixed then the DVR will automatically adjust the frame rate to a fixed value determined by the resolution you re recording at The fixed framerate values will ensure there is always enough spare frames available If you choose you can manually set the frame rates for all channels Doing so is an advanced option and only recommended for experienced users However it will allow you to more economically distribute the available framerate across all your channels and use more of the available processing capability of the DVR Resolution How many little dots called pixels make up your image More pixels mean a better looking and more detailed image However the DVR can only process SO many of pixels at once so increasing the resolution means you ll need to lower your Frame Rate FPS There are four settings D7 the highest the same resolution as a DVD HD1 literally half D1 and CIF one quarter of D1 Schedule W
79. want to connect to your DVR re motely using a computer or a mobile device these settings will need to be config ured correctly This is the most complex aspect of setting up the DVR and requires a working knowledge of networking methods and protocols Record Video Search on page 33 Where you look for footage of a specific event You only need to know the date and time that the incident that you are look ing for occurred You need not know exactly you can specify a range of times and or dates The DVR will list all recordings made in between the start and end points you specify Device Management on page 43 Here you can find the setup and configurable options for the devices which can be connected to the DVR These devices are in order HDD Management on page 44 The hard drive where you store your footage Alarm Configuration Menu on page 47 The circumstances which will trigger the DVR to record or issue an alert of some kind such as an email PTZ Menu on page 46 For setting up the DVR to work with Pan Tilt Zoom camera systems System Setup Menu on page 51 All the remaining options and sub menus Here is where you set the Date and Time and your Password change the video out put settings change languages or the automatic maintenance schedule of the DVR 20 DISPLAY SETUP Channel CH1 Name Pro 6 46 Position U I Color Setup Live Enable Live Time Enable Record Time Enabl
80. when you re using a PTZ system in cruise mode for example Be aware that when you are constantly recording four channels the DVR will only be able to record for a few days to weeks at a time depending on the quality framerate and resolution settings you ve chosen before it will have to start overwriting old events assuming you have Overwrite enabled or stop recording altogether Remember After making changes to the settings press click the APPLY button 25 NO RECORD As the name suggests the DVR will not record anything from this channel while NO RECORD is selected We suggest only using this setting if you re absolutely sure you don t want to see what s going on during these times Setting the Schedule The first step in setting the schedule is choosing which channel you d like to set the schedule for From the CH drop down menu select the channel you d like to set the schedule for If you d like to set the schedule for more than one channel at a time you have two options One option is to manually enter the same information for each channel individually The other option is to choose ALL from the CH drop down menu Selecting this will apply the settings in the schedule to all channels on the DVR If you want to set a base schedule for all channels and then configure them individually select ALL set your basic schedule and then fine tune channels one at a time Changing the ALL schedule will overwrite any schedule alrea
81. y NOTE Some NTP servers are NOT fully compatible with DST This may cause your system to double count adding one or removing one more hour than they should or cancel each other out You may need to intentionally change your time zone to compensate or simply not use NTP and DST simultaneously Remember to APPLY your changes Unlike other menu screens on the DVR the Date and Time menu will not ask you to confirm your changes upon exit Instead any changes made are automatically discarded unless the APPLY button is selected Remember After making changes to the settings press click the APPLY button 53 USER SETUP USER TYPE ACTIVE 1 admin ADMIN ENABLE user USER ENABLE user USER2 DISABLE user3 USER3 DISABLE user4 USER4 DISABLE users USERS DISABLE user USER6 DISABLE USER PASSWORD SETUP USER NAME USER ENABLE Enable USER NAMI user PASSWORD ENABLE Disable PASSWORD CONFIRM You can define up to seven user accounts for the DVR One of these will always be the admin account though the name can be changed which has total access to all aspects of the DVR The remaining six accounts are USER accounts and can have customized levels of access To set a USERNAME and PASSWORD e Tick the SEL box corrosponding to the user account you want to edit e Click the EDIT button e Choose whether you want this user account ENABLED or not e Enter a USERNAME using the on screen keyboard e Choo
82. y There are eight levels of motion detection sensitivity 1 being the least sensitive and 8 being the most sensitive To find the right value for you we suggest setting it and then testing the chosen setting by getting an able volunteer to move through the camera s view and testing whether or not the motion detection is trig gered Note The motion detection feature will seem more sensitive at night particularly when using low light or active infrared cameras We recommend that you test your motion detection sensitivity both during the day and at night to ensure your sensi tivity setting is suitable for either lighting condition Area Click the applicable Setup button to setup the motion detection area for that channel See Motion Detection Area Setup on page 29 for details on how to do this and what it means Remember After making changes to the settings press click the APPLY button 27 About Motion Detection How Motion Detection Works The way that the DVR looks for motion is quite straight forward it s a process where it compares one frame that is a single image taken approximately a 25th 30th of a second from the previous image with the next A certain amount of difference between these two frames is interpreted as motion As a result the DVR is able to detect when there is a change in the picture However this does not necessarily need to be something moving in the frame For example a light

Swann DVR4-2550

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