Turtle Beach XP400
Contents
1. To properly set the Chat Boost function 1 Turn down the volume control on the headset so there s no game audio 2 Adjust the chat volume control on the headset so you can hear the chat voices at a comfortable level 3 Turn up the headset game volume and the chat volume will increase whenever the game gets louder just as if the chat volume control is being automatically turned up along with the game level 3 game audio 3 a game audio e asaos Sume Pe e chat 9 chat WITHOUT Chat Boost WITH Chat Boost chat volume is overwhelmed by loud game audio chat volume increases along with game volume NOTE If the chat volume on the headset is set too loud Chat Boost might increase the volume so much that the voices will distort If that happens turn down the chat volume on the headset Dual Band Digital 2 4 2 495GHz 5 0 5 8GHz RF wireless transmission with up to 30 foot range Frequency response 20Hz 20kHz shy Optical TOSLINK digital audio input compatible with 48kHz digital audio stream tiene GAGA Optical TOSLINK digital audio output pass through of digital input stream Stereo 3 5mm analog input jack Maximum analog input level 2Vpp 700 rms USB Power 5V DC 350mA max Variable Mic Monitor The XP400 headset includes a unique variable microphone monitor feature that allows you to adjust the level of your voice Mic Monitor heard2. imal JURTLE BEACH AVS ENGINEERED FOR XBOX 360 ALSO WORKS WITH USER GU D PS3 Table of Contents T LJ RT LE EAR FORCE E AG H XPUOO About the XP400 pg 1 Se XP400 Headset pg 3 Transmitter 000000000 Using the Transmitter pg 6 Pairing the Headset and Transmitter pg 6 Xbox 3605 and PS3 Setup pg 7 Home Theater Setup pg 11 BEACH Connecting a Digital Music Player pg 12 Dolby Digital Processing pg 13 Surround Sound Angles pg 14 XP400 Dual Band Wi Fi 0 pg 1 Transmitter Recharging the Headset pg 17 Equalizer and Blast Limiter Presets pg 18 Chat Boost pg 19 Mic Monitor pg 19 Technical Specifications pg 20 Troubleshooting pg 21 Important Safety Information pg 22 XBA Bluetooth Adapter Headset Charging Cable Digital Optical Cable Turtle Beach Sticker You watch XP400 training videos at product support and warranty information Tube www youtube com TurtleBeachVideos www TurtleBeach com support About the XP400 The Ear Force XP400 is a premium Dolby surround sound headset designed for Xbox 360 and PS3 gaming To get the most from XBOX 360 your XP400 please take a few minutes to review this introduction Mobile Phone via Bluetooth Dolby Surround Sound I The XP400 transmitter processes Dolby Digital surround sound from your Xbox 360 or PS3 and sends it to the headset via digital RF The result is an i
3. 1 with WMA Pro O O Mute Kinect Voice Output Play Through Headset Play Through Speakers Voice Output Q select Back PS3 Chat Setup When using the XP400 with a PS3 the Bluetooth is used for Playstation Network PSN chat Follow these instructions to pair the Bluetooth with your PS3 console 0 12 1412 15PMO i Register to manage Bluetooth devices such as headsets keyboards and mouse devices 1 With the XP400 Bluetooth powered OFF go in the PS3 Menu and select Settings gt Accessory Settings gt Manage Bluetooth Devices 2 If you have never used a Bluetooth device or have deleted any profiles from other devices previously used with your console the PS3 prompt will ask if you wish to register a device Choose Yes to start scanning If any other Bluetooth devices have previously been paired with your console they will appear in a list Choose Start Scanning at the bottom of the screen 28 Manage Bluetooth Devices There are no Bluetooth devices registered Do you want to register a device Yes No X Enter O Back 3 On the XP400 headset press and hold the BT MFB for 5 seconds until the starts flashing blue and red and you hear 3 fast beeps then release the button 4 When the PS3 is finished scanning it will prompt you to select the Bluetooth device Select TURTLE BEACH BLUETOOTH CHAT from the list 5 Enter 0000 as
4. be flashing about once per second indicating that the units are paired If pairing fails repeat steps 1 4 It may take up to 5 attempts 3 Press and hold the headset POWER button for about 6 to pair successfully seconds until the LED begins to flash rapidly then release the button NOTE Only one headset can be paired with the transmitter If you pair two headsets with the same transmitter they ll interfere with each other as they compete for the transmitter RF signal This will cause one headset to shut off So don t try to pair two headsets with the same transmitter Xbox 360 and PS3 Setup Xbox 360 Slim and PS3 XBOX 360 Older Models 1 Connect the Digital Optical Cable 1 Connect the Digital Optical Cable NOTE Remove the protective caps from each end of the Requires XBOX 360 HDMI Audio Adapter sold separately optical cable before inserting it into the sockets NOTE Remove the protective caps from each end of the optical cable before inserting it into the sockets 2 Connect the Transmitter Power 2 Connect the Transmitter Power IN DIGITAL OUT IN DIGITAL OUT ANALOG Pd lt TURTLE BEACH Digital Optical Cable included J10SNO9 Digital Optical Cable included DIGITAL OUT Xbox 360 Audio Adapter Cable sold separately oF JIOSNO9 Transmitter USB Cable USB Older Xbox 360 console models do not include an optical output
5. in the headset so you won t have to shout This can be adjusted by turning the MIC MONITOR wheel on the left ear cup NOTE Turning up the mic monitor may cause the mic to pick up room p sounds which will make the silence detector not automatically shut off aie the headset when it s not being used If the power is not automatically shutting down turn down this mic monitor control Ty Troubleshooting Safety Notice No sound To avoid potential damage to the device always disconnect all cables before transporting It e Check that the headset volume control is turned up e Check that the transmitter USB power optical cables are properly connected e Check that the headset is powered on The LED on the left ear cup should be flashing e Check if the LED on the front of the transmitter is on solid If the LED is slowly pulsing it indicates that the transmitter isn t communicating with the headset If the headset is on solid and the transmitter LED is slowly pulsing then the headset and transmitter need to be paired as described in the section Pairing the Headset and Transmitter WARNING Permanent hearing damage can occur if a headset is used at high volumes for exten
6. on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment RF Exposure Warning Headset The equipment complies with FCC RF exposure limits set forth for an uncontrolled environ ment The equipment must not be co located or operating in conjunction with any other antenna or transmitter Transmitter Box This equipment must be installed and operated in accordance with provided instructions and the antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter End users and installers must be provide with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance CANADA INDUSTRY CANADA IC NOTICES This Class B digital apparatus complies with Canadian ICES 003 and RSS 210 Operation is subject to the following two conditions 1 this device may not cause in
7. 1 blink sec The XBA adapter is not compatible with the Xbox 360 chat pad and may not be compatible with third party controllers Xbox 360 Wired Chat Setup optional In cases where the XBA Bluetooth Chat Adapter cannot be used such as with third party controllers and the Xbox Chat Pad an optional talkback cable is available for a wired chat connection between the headset and controller Xbox 360 Controller 1 Insert the right angle plug into the headphone jack on the Xbox 360 controller 2 Insert straight plug into the controller jack on the left ear cup of the headset Xbox 360 Input The Xbox 360 Talkback Cable is required for this setup and is i sold separately at www TurtleBeach com Xbox 36 Talkback Cable sold separately Configure Xbox 360 System Settings 1 In the Xbox 360 System Settings select Settings gt Audio gt Accessory Settings gt Audio Device Settings 2 In the Xbox 360 System Settings select Settings gt Preferences gt Voice Set the Digital Output to Dolby Digital 5 1 Set the Voice Game Volume to 10 and set the Voice Output to Play Through Headset Digital Output Voice Volume 10 sss Current Setting Digital Stereo Dolby Digital Choose the digital output type for your system Game Volume 10 This setting only applies to optical digital and HDMI audio outputs Dolby Digital 5
8. 276 01 FCC Rules FCC CFR Title 47 Part 15 Subpart B 2009 CLASS B FCC CFR Title 47 Part 15 Subpart C 2008 Operating Environment GENERAL OFFICE AND HOME USE FCC COMPLIANT STATEMENT This device complies with part 15 of the FCC rules Operation is subjected to the following conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation INFORMATION TO USER This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is
9. B or its representatives and returned to sender at the sender s expense In the event of a defect Purchaser s sole and exclusive remedy and VTB s sole liability is expressly limited to the correction of the defect by adjustment repair or replacement of the Product at VIB s sole option and expense VTB owns all Products it has replaced and all parts removed from repaired Products VIB uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products If VTB repairs or replaces a product the original Warranty Period is not extended however VTB war rants that repaired or replacement parts will be free from defects in material and workmanship for a period of thirty 30 days from the date of repair or replacement or for the remainder of the Warranty Period whichever is greater This warranty does not apply to any Product that has had its serial number altered removed or defaced or any Product damage caused by shipping improper storage accident problems with electrical power abuse misuse neglect ordinary wear acts of God e g flood failure to follow directions improper maintenance use not in accordance with product instructions unauthorized modification or service of the Product or damage resulting from the use of the Product with hardware software or other products not provided by or specifically recommended by VTB THIS LIMITED WARRANTY IS PURCHASER S SOLE AND EXCLUSIVE REM
10. EDY AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED TO THE EXTENT PERMITTED BY APPLICABLE LAW VTB HEREBY DISCLAIMS THE APPLICABILITY OF ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR USE FOR THE PRODUCT IF SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW THE IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT INCIDENTAL SPECIAL PUNITIVE OR CONSEQUENTIAL DAMAGES OR DAM AGES INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS DATA OR LOSS OF USE ANY THIRD PARTY CLAIMS AND ANY INJURY TO PROPERTY OR BODILY INJURY INCLUDING DEATH TO ANY PERSON ARISING FROM OR RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH OF THE WARRANTY BREACH OF CONTRACT NEGLIGENCE TORT OR STRICT LIABILITY EVEN IF VTB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This warranty supersedes all prior agreements or understandings oral or written relating to the Product and no representation promise or condition not contained herein will modify these terms Some states do not allow the exclusion or limitation of incidental or consequen tial damages so the above exclusion or limitation may not apply to you This warranty gives you specific legal rights You may also have other rights which vary from state to state Any action or lawsuit for breach of warranty must be commenced within eighteen 18 months following the purchase of the Pr
11. RGE included O 7 gt Err ILAIA H HH 7 TH Game Console USB Port If your headset is charging while it s powered off the LED on the headset will remain solid RED until the headset is charged at which time the headset LED will turn off NOTE Do not use the included Headset Charging Cable for Standard USB cable use It does not include data lines Equalizer EQ Presets The XP400 features multiple Equalizer presets to enhance your gaming audio experience Press the TONE button on the XP400 headset to cycle through the EQ presets as illustrated below Tone Button Equalizer EQ Presets 1 Flat 2 Bass Boost 3 Treble Boost 4 Bass and Treble Boost Blast Limiter Presets The Blast Limiter presets help protect your ears from deafening sounds such as explosions and gunfire by limiting the maximum level of the game sound You won t hear the effect unless a loud sound occurs in the game For example if you re in a quiet section of the game you might want to turn up the volume to hear softer sounds like footsteps If an explosion or gunshot suddenly occurs it could be uncomfortably loud because you turned up the volume for the footsteps Turning on the Blast Limiter wi
12. SURROUND ANGLES ON OFF 135 135 b rey sf 45 45 Front Angle 45 degrees Rear Angle 135 degrees 150 150 e g 4 1 The LEDs will blink in sequence 60 Ba 3 60 indicating the number of the preset selected Front Angle 60 degrees Rear Angle 150 degrees Using Bluetooth The XP400 incorporates Dual Pairing B uetooth technology that can be simultaneously paired to 2 B uetooth enabled devices at once This lets you communicate with Xbox LIVE and PSN chat and answer calls on a Bluetooth enabled mobile phone If you re not using either of these B uetooth features you should turn off the B uetooth to conserve battery power The XP400 will automatically remember the last 2 paired devices upon powering on Mobile Phone via Bluetooth Pairing the Bluetooth for Xbox LIVE or PSN Chat See Xbox 360 Wireless Chat Setup on page 10 See PS3 Chat Setup page 14 Pairing a Bluetooth Enabled Mobile Phone The XP400 Bluetooth must be powered off before you start 1 On the XP400 press and hold the Bluetooth Button BT MFB for 5 seconds until the flashing LED changes from blue to red then release the button 2 On your Bluetooth enabled mobile phone activate the B uetooth mode and search for Bluetooth devices as described in its user manual 3 When your device is finished scanning select TURTLE BEACH BLUETOOTH CHAT from the list and follow the prompts to conn
13. Taiwan 248 Tel 886 2 2299 3279 Fax 886 2 2298 2698 The technical documentation required by this Directive is maintained at the corporate headquarters of Voyetra Turtle Beach 150 Clearbrook Road Suite 162 Elmsford New York 10562 Authorized Person W fa AD Date Printed Name Frederick Romano Title Executive Vice President Product Name Ear Force XBA Model Number s TBS 2275 01 FCC Rules FCC CFR Title 47 Part 15 Subpart B 2009 FCC CFR Title 47 Part 15 Subpart C 2008 Operating Environment GENERAL OFFICE AND HOME USE FCC COMPLIANT STATEMENT This device complies with part 15 of the FCC rules Operation is subjected to the following conditions 3 This device may not cause harmful interference and 4 This device must accept any interference received including interference that may cause undesired operation INFORMATION TO USER This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation this equipment does cause harmful in
14. The Bluetooth feature is normally powered on If it is not paired to another device it will automatically turn off after 5 minutes to conserve battery power 699 Mic Mute Button Press to toggle between muting and unmuting the microphone A high beep will sound when the mic is unmuted and a low beep will sound when the mic is muted When using the XBA Bluetooth Adapter the mic can also be muted by double pressing the button on the puck When using the optional Talkback cable the mic can be muted directly from the switch on the Talkback cable Headset Charging Port The headset may be charged by connecting this Mini USB input to a free USB port on your gaming console using the included Headset Charging Cable see pg 17 NOTE The Headset Charging Cable included with the XP400 1 6 CHARGE can only be used to charge the headset and cannot be used as a ee a 6 Game Volume Turn to adjust the game sound level 0 standard USB data cable Removable Microphone with Adjustable Boom 6 Charging LED Turns red when charging and turns off The microphone can be removed from the headset when charged Foo HHH Hoe A when chat is not required by detaching it from the boom Se oa To properly position the mic Remove
15. Type of Product Wireless Headset Model Number s TBS 2276 01 Year of Manufacture 2011 We Voyetra Turtle Beach Inc of Elmsford New York declare under our own responsibility that the above referenced product complies with the following directives and standards Low Voltage Directive 2006 95 EC EN 50332 2 2003 EN 60950 1 2006 A11 2009 Electromagnetic Compatibility Directive 1999 5 EC ESTI EN 301 489 1 1 8 1 2008 ESTI EN 301 489 3 1 4 1 2002 ESTI EN 301 489 17 V2 1 1 2009 R amp TTE Directive 1999 5 EC ESTI EN 300 328 V1 7 1 2006 10 ESTI EN 300 440 1 1 4 1 2008 05 ESTI EN 300 440 2 1 2 1 2008 05 All test reports have been reviewed and approved with a Positive Opinion from the following Notified Bodies Shenzhen EBO Technology Co Ltd No 710 Yihua Building Futian District Shenzhen China 518040 Tel 86 755 29451282 Fax 86 755 83709189 Web ebotek cn Bay Area Compliance Laboratories Corp Shenzhen 6 F the 3rd Phase of WanLi Industrial Building ShiHua Road FuTian Free Trade Zone Shenzhen Guangdong China Tel 86 755 33320018 Fax 86 755 33320008 Web baclcorp com The technical documentation required by this Directive is maintained at the corporate headquarters of Voyetra Turtle Beach 150 Clearbrook Road Suite 162 Elmsford New York 10562 Authorized Person 7 Printed Name Frederick Romano Title Executive Vice President Product Name Ear Force XP400 Model Number s TBS 2
16. at mic mute is still activated NOTE Some mobile phones may not have a redial or voice recognition function If a phone does not have a redial function then a double click of the MFB will initiate the voice recognition state instead If a phone does not have either function then a double click or 3 second press of the MFB will have no effect Receiving Calls When the XP400 Bluetooth is powered on and there is an incoming call you will hear a phone ring chime in the headset You have three options when an incoming call is received 1 Answer call Press the BT MFB once to accept the call Press it again to end a call A tone is heard in the earpiece each time you answer or end a call 2 Reject call Press and hold the BT MFE for 3 seconds until you hear a beep The call is sent directly to your voicemail 3 Do nothing The incoming call chime will sound until your phone sends the caller to voicemail Recharging the Headset The XP400 features a rechargeable lithium polymer battery that provides more than 10 hours of continuous game play When your headset battery power is low a tone will begin to sound every 10 seconds until the headset powers off You can recharge your headset while still gaming with the included Headset Charging Cable Simply plug the mini USB end into your headset CHARGE port and plug the other end into a free USB port on your game console Headset CHARGE Port Headset Charging Cable CHA
17. bjects that might absorb RF signals from the internal antenna Avoid placing it a metal surface such as the top of a home theater A V receiver Optimum range within 30 ft Pairing the Headset and Transmitter The headset and transmitter in this package are paired which means they re synchronized to ensure they work together When the headset and transmitter are communicating the POWER LED on the the transmitter will be on solid If this LED is slowly pulsing instead it means the transmitter can t communicate with the headset This could happen when the headset is out of range not turned on or not paired with the transmitter If the LED is slowly pulsing when the headset is on and within range then they might need to be paired as described below Maintain a distance of at least 2 feet between the headset and transmitter when pairing SURROUND SURROUND ON OFF 1 Make sure the headset and transmitter are turned off and they are at least 2 feet away from each other 4 Wait for the headset and transmitter to pair This process could take up to 30 seconds 2 Power on the transmitter by connecting it to a free USB port on your gaming console Then press and hold the PAIR button on the transmitter The transmitter LED will begin to flash rapidly then release the PAIR button If pairing is successful the LED on the transmitter should be on solid and the headset LED should
18. cal Cable T included sri USB 2 os e mi USB Power Cable included Whenever a DIGITAL INPUT is detected the ANALOG INPUT is turned OFF So if you have your TV plugged into the ANALOG IN jack you won t hear it if your game console is transmitting digital audio to the transmitter Connecting a Digital Music Player The XP400 features an analog input for connecting digital music players or other analog sources The Analog Input volume can be adjusted directly from the digital music player or analog source Digital Music Player IN DIGITAL OUT ANALOG IN 7 Analog Input Connect the digital music player to the Analog Input if you want to process the music with Virtual Surround Sound 3 5mm Cable sold separately Whenever a DIGITAL INPUT is detected the ANALOG INPUT is turned OFF So if you have your TV plugged into the ANALOG IN jack you won t hear it if your game console is transmitting digital audio to the transmitter Dolby Digital Processing The XP400 uses Dolby Digital 5 1 surround processing technology the industry standard format for encoding multi channel game audio Dolby Digital processing recreates 5 1 channel surround sound using the XP400 headset so you can hear the sound all around you 85 you were listening to a 5 1 speaker system i 5 Stereo Sound Field Here s how the Dolby Digital mode operates When the digital input signal is activ
19. connected 4 Consult the dealer or an experienced radio TV technician for help The user s manual or instruction manual for an intention or unintentional radiator shall caution the user that the changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment WARNING Changes or modifications made to this equipment not expressly approved by VOYETRA TURTLE BEACH INC may void user s authority to operate this equipment EC Declaration of Conformity FCC Declaration of Conformity Manufacturer Voyetra Turtle Beach Manufacturers Address 150 Clearbrook Rd Suite 162 Elmsford NY 10523 Product Name Ear Force XBA Type of Product Bluetooth Dongle Model Number s TBS 2275 01 Year of Manufacture 2011 We Voyetra Turtle Beach Inc of Elmsford New York declare under our own responsibility that the above referenced product complies with the essential requirements of Article 3 of the R amp TTE1999 5 EC Directive and standards Electromagnetic Compatibility 2004 108 EC Article 3 1 b of the R amp TTE Directive comprising the harmonized standards ESTI EN 301 489 1 1 8 1 2008 04 ESTI EN 301 489 17 V2 1 1 2009 EN 61000 4 2 2001 EN 61000 4 3 2006 EN 55022 2006 All test reports have been reviewed and approved with a Positive Opinion from the following Notified Body SGS Taiwan Limited No 134 Wu Kung Road Wuku Industrial Zone Taipei County
20. d off or not paired with the transmitter see pg 6 Digital Input and Output Connect the digital input to the Xbox 360 digital output using the included digital optical cable The digital input is passed through to the digital output so you can connect the XP400 transmitter and your home theater system to hear the Xbox sound on the headset and speakers at the same time When a digital signal is detected by the optical input the Digital Input LED will be lit Analog Input Jack Provides a 3 5mm input for digital music players or additional audio sources 3 5mm cable sold separately NOTE The analog input is deactivated whenever a digital input is active so both the digital and analog inputs cannot be used at the same time Pair Button Press and hold to activate pairing mode See pg 6 Surround Sound Angles Button Press to select different HRTF surround angles see pg 14 Surround Sound On Off Button Pressing this button toggles between surround sound and stereo sound When surround sound Is active the Surround Sound LED will be lit Using the Transmitter Transmitter Range The transmitter sends game audio from your Xbox 360 to the headset via digital radio frequency RF signal so a direct line of sight is not required When you re out of range you may hear popping or clicking ors sounds the headset loses the RF signal For best performance place the transmitter in an open area that is unobstructed by o
21. ded periods of time so it is important to keep the volume at a safe level Over time your ears adapt to loud volume levels so a level that may not cause initial discomfort can still damage your hearing If you experience ringing in your ears after listening with the headset it means the volume is set too loud The louder the volume is set the less time it takes to affect your hearing So please take care to listen at moderate levels Before placing a headset on your ears turn the volume down completely then slowly increase it to a comfortable level Audio Drops Popping or Clicking Sounds e Turn down the volume you can t hear people speaking near you Audio dropouts popping or clicking sounds on the headset are caused by poor reception This can occur when e Avoid turning up the volume to block out noisy surroundings e The headset and transmitter are out of range For best performance stand within 20 feet from the transmitter e There s a wall or other large object between the headset and transmitter e The transmitter is in a bad location that is interfering with the antenna e A wireless base station or wireless router is causing a lot of RF activity that s blocking the RF signal from the transmitter Voice Chat Drops e Most in game voice chat drops are simply caused by network performance or lag Usually they subside after a few moments so please be patient In extreme cases you may have to leave a game and retur
22. e the Digital Input LED JU U L turns on and the analog inputs are turned off GN If the Surround LED is ON surround sound processing is activated If the LED is OFF surround sound processing is deactivated and the signal will be heard as stereo If a Dolby Digital encoded signal is detected by the digital input the front 84 LED turns on and Dolby Digital processes the channels to create surround sound in the headset The surround sound must be turned on to enable the Dolby Digital processing sub surround eS surround right i left front front right left center Sound field with Dolby Digital 5 1 Surround Sound Processing f Digital Surround Dolby Input Sound Digital LED LED LED Surround Sound Ang les The XP400 allows you to alter the virtual positioning of the Front and Surround speakers for the best surround sound experience Press the Surround Angles Button on the transmitter to cycle through 6 different presets as illustrated below Press to cycle through 6 different surround sound angles Surround Sound Angle Presets 105 105 30 FR g 30 Front Angle 30 degrees Rear Angle 105 degrees BR ARL 120 120 60 60 Front Angle 60 degrees Rear Angle 120 degrees Front Angle 45 degrees Rear Angle 120 degrees 135 135 Cy 60 vey 60 Front Angle 60 degrees Rear Angle 135 degrees SURROUND
23. ect 4 Enter 0000 as the Pass Key and select OK The B uetooth LED on the headset will start flashing blue about once per second indicating that the headset and phone are paired NOTE Only one Bluetooth device can be active on the headset at a time For example if you are making a call with the headset while on Xbox LIVE chat the chat will be deactivated until the call is over Making Calls Once the headset is successfully paired with your mobile phone you can use it to make and receive calls It can be used with voice dialing if your phone supports this function 1 Using voice dialing Press and hold the BT MFB button for 3 seconds until you hear a tone then release The voice recognition prompt in your phone will now be activated Say the name of the phone number or person whom you want to call You can exit the voice recognition state at any time by pressing the MFB for 3 seconds 2 Using mobile phone keys to make a call Dial the number on the mobile phone as normal Once the call has been placed the sound will automatically be transmitted to the headset 3 Redial Double click BT MFB button You will hear two tones and the last number called will be dialed 4 Muting the microphone During a call the microphone muting can be toggled by Pressing the MUTE button You will hear one tone indicating that the mic mute is active While the mic is muted a beep will be heard every 30 seconds to let you know th
24. his limited warranty extends only to the Purchaser and is not transferable or assignable to any subsequent purchaser This limited war ranty is applicable only in the country or territory where the Product was purchased from an authorized VTB retailer and does not apply to a Product that has been purchased as used or refurbished except refurbished by VTB or was included as part of a non VTB product WARRANTY SERVICE In the USA and CANADA Warranty Service is provided by our TURTLE BEACH OFFICEs and in all other Countries it is provided by our local International Distributors VTB does not warrant uninterrupted or error free operation of the Product and is under no obligation to support the Product for all com puter operating systems or future versions of such operating systems If a defect should occur during the Warranty Period Purchaser must contact VTB to obtain a Return Merchandise Authorization RMA number Purchaser will be responsible for shipping costs incurred in returning the defective Product to an authorized VTB service center or to the repair facility located at VIB s corporate headquarters A copy of the dated proof of purchase and a description of the problem must be included with the defective Product VTB will not be responsible for other products or accessories included with the defective Product sent to VIB The RMA number must be clearly indicated on the outside of the package Packages without an RMA number will be refused by VT
25. iph rique est homologu pour l utilisation au Canada Pour consulter l entr e corre spondant a l appareil dans la liste d quipement radio REL Radio Equipment List d Industry Canada rendez vous sur http www ic gc ca app sitt reltel srch nwRdSrch do lang eng Pour des informations suppl mentaires concernant l exposition aux RF au Canada rendez vous sur http www ic gc ca eic site smt gst nsf eng sf08792 html This product is CE marked according to the provisions of the Low Voltage Directive 2006 95 EC R amp TTE Directive 1999 5 EC and EMC Directive 1999 5 EC Frequency Range 2 404 2 476GHz 5 160 5 340GHz Grantee Code Reg Number XGB GC229855 Voyetra Turtle Beach Inc IC 3879A 2276 5 6 CE Co O C 38794 2275 Copyright 2012 Voyetra Turtle Beach Inc VTB Inc All rights reserved No part of this guide may be reproduced without permission Turtle Beach the Turtle Beach Logo Voyetra Ear Force Chat Boost Engineered For Gaming and the Dual Band logo are either trademarks or registered trademarks of VTB Inc XBOX XBOX 360 and XBOX LIVE are registered trademarks of Microsoft Corporation Bluetooth and the Bluetooth logo are registered trademarks of Bluetooth SIG Inc Dolby and the double D symbol are trademarks of Dolby Laboratories All other trademarks are properties of their respective companies and are hereby acknowledged Assembled in China PATENTS PENDING TURTLE BEACH For more products accessories a
26. ll reduce these louder sounds so you can boost the lower sounds Press the LIMITER button to cycle through the three settings as illustrated below Limiter Button Blast Limiter Presets 1 Limiter Off 2 Mild Limiter 3 Medium Limiter 4 Max Limiter XP400 Headset Technical Specifications Chat Boost Chat Boost is a dynamic talkback expander built into the XP400 headset that automatically increases chat volume during loud moments in your game so you can always hear your teammates or other players regardless of the game volume 50mm diameter speakers with neodymium magnets Game audio frequency response 20Hz 20kHz gt 120dB SPL 1kHz Condenser microphone frequency response 50Hz 15kHz Game audio Dual Band WiFi Digital 2 4 2 495GHz 5 0 5 8GHz RF wireless reception Bluetooth radio with dual pairing mode Headphone amplifier Stereo 27mW ch THD lt 1 Rechargeable Li Po Battery 1000 mAh Automatic shut down after approx 5 minutes of carrier loss or audio silence to conserve battery power Battery booster circuit extends battery life for up to 15 hours Typically if you turn up a headsets game volume the incoming chat level from other players could become difficult to hear over the game sound However with Chat Boost as the game audio increases the chat volume also increases When the game volume quiets down again Chat Boost automatically returns the chat level to your original volume setting
27. mmersive sound environment that makes you feel as if you re right in the middle of the action It also helps you react quicker by hearing exactly where the sound cues in the game are coming from Dolby Surround Sound Dolby Surround Sound DO LBY via digital optical cable yii via Digital RF ae ee re eee ee eer DIGITAL PP an TTS Dual Band Wi Fi 0 9 0 Xbox LIVE chat via The Ear Force XP400 headset provides wireless CD quality game sound via dual band digital RF radio frequency that communicates TRANSMITTER XBA Bluetooth adapter with the XP400 transmitter This advanced dual band Wi Fi technology uses either 5GHz or 2 4GHz signals to transmit high fidelity digital audio and finds the optimum frequency to help eliminate interference with other wireless devices and Wi Fi networks Unlike the RF technology used in most other wireless headsets the dual band Wi Fi technology found in the XP400 coexists with wireless networks for optimum performance wireless wired DUAL BAND WIRELESS Dual Pairing Bluetooth The XP400 incorporates Bluetooth technology which is used for communicating wirelessly on Xbox LIVE with the included XBA Chat Adapter and on PlayStation Network PSN The Bluetooth can also be paired to your mobile phone so you can use your XP400 to PS3 l accept phone calls all while totally immersed in the action of the game PSN Chat via Bluetooth REF Bluetooth Mobile Pho
28. n to reset the chat function e f you use a wireless internet connection low signal strength from your modem router can make the voice chat malfunction A wired connection from your modem router to your console is recommended for best results Mobile Phone Bluetooth Issues Some models of mobile phones may experience issues with the Bluetooth performance e Nokia6500s Sometimes the Bluetooth link will disconnect automatically and may need to be paired again e Moto V8 Sometimes there is no audio on headset when there is an active call This issue happens rarely The Moto V8 doesn t initiate SCO link when there is an active call Single press the BT MFB button on the headset to initiate SCO link with the phone e HTC Hero Sometimes the headset Bluetooth will fail to reconnect with PS3 after having connected with HTC Hero This issue happens rarely The user must reconnect the headset Bluetooth from PS3 Bluetooth system settings to fix this issue Force Shutdown In the unlikely case that the headset becomes unresponsive and the main power button cannot be used to turn off the headset the Mute button on the headset can be used to force shutdown Press and hold the MUTE button on the headset for 10 seconds to initiate a forced shutdown EC Declaration of Conformity FCC Declaration of Conformity Manufacturer Voyetra Turtle Beach Manufacturers Address 150 Clearbrook Rd Suite 162 Elmsford NY 10523 Product Name Ear Force XP400
29. nd general product information please visit TurtleBeach com lt For warranty information and product support please visit TurtleBeach com support 0 1 ENGINEERED FOR GAMING
30. ne via Bluetooth i Dolby Surround Sound Dolby Surround Sound y 0 0 The XP400 also features a rechargeable lithium polymer battery that provides up to 15 hours of continuous game play on a single via digital optical cable via Digital RF evans charge The battery can also be recharged while gaming with the included charging cable so you ll never miss out on the action Engineered for High Quality Sound The XP400 headset is engineered to deliver high quality audio that makes ideal for gaming movies and digital music playback The high fidelity 50mm speakers are encased in acoustically tuned ear cups with soft fabric cushions and deliver extended bass with extraordinary dynamic range for optimum audio performance TRANSMITTER wired wireless Only 2 Bluetooth devices total can be connected to the headset at a time In addition only one Bluetooth device can be active on the headset at a time For example if you are making a call with the headset while on Xbox LIVE chat the chat will be deactivated until XP400 Headset Left View 9 Power Button Turn on the headset by pressing the power button for a couple of seconds then release You will hear 2 beeps and the power LED should start flashing Turn off the headset by pressing the button until the LED stays on and you hear 2 beeps then release To enter Pairing Mode press and hold the power bu
31. oduct EXCLUSIONS FROM LIMITED WARRANTY This Limited Warranty shall not apply and VTB has no liability under this Limited Warranty if the Turtle Beach Product e is used for commercial purposes such as LAN Centers including rental or lease e is modified or tampered with e is damaged by Acts of God power surge misuse abuse negligence accident wear and tear mishandling misapplication or other causes unrelated to defective materials or workmanship serial number is defaced altered or removed e is not used in accordance with the documentation and use instructions or e is repaired modified or altered by other than authorized repair centers e product is no longer available because it was discarded Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and
32. so an Xbox 360 HDMI Audio Adapter cable is required sold separately If your HDTV has an optical AUDIO OUT jack you can use it to connect the optical cable to the transmitter 5 a 2 TIOSNOI Xbox 360 Wireless Chat Setup Connecting the XBA Bluetooth Chat Adapter 1 Power on the Xbox 360 controller and plug the XBA into the controller headset jack 2 With the XBA powered OFF press and hold the button on the XBA for 4 seconds to enter Bluetooth pairing mode The LED will begin to blink rapidly 3 With the XP400 powered ON press and hold the Bluetooth button BT MFB on the right ear cup for about 5 seconds to power on the Bluetooth If this the first time you ve powered on the headset the Bluetooth will automatically be in pairing mode If its not the first time the headset has been powered ON make sure the Bluetooth is powered off and press and hold the BT MFB button for about 5 seconds until you hear 3 fast beeps in the headset and the Bluetooth LED is flashing blue and red After a few seconds the XBA and the XP400 will be paired The XBA will automatically pair itself to the headset each time it s powered on so you will only need to complete the pairing process during initial setup XBA Functions ewon press Jio Power OFF Hold 3 secs Miio MUTE Seal de XBA Button Mic UNMUTE 1 blink sec Pairing Mode Hold 4 secs paired 2 blinks sec not paired
33. t nsf eng sf08792 html Canada avis d Industry Canada IC Cet appareil num rique de classe B est conforme aux normes canadiennes ICES 003 et RSS 210 Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas causer d interf rence et 2 cet appareil doit accepter toute interf rence notamment les interf rences qui peuvent affecter son fonctionnement Informations concernant l exposition aux fr quences radio RF Headset La puissance de sortie mise par l appareil de sans fil Dell est inf rieure a la limite d exposition aux fr quences radio d Industry Canada IC Utilisez l appareil de sans fil Dell de fa on minimiser les contacts humains lors du fonctionnement normal Ce p riph rique a galement t valu et d montr conforme aux limites d exposition aux RF d IC dans des conditions d exposition a des appareils portables les antennes sont moins de 20 cm du corps d une personne Transmitter La puissance de sortie mise par l appareil de sans fil Dell est inf rieure la limite d exposition aux fr quences radio d Industry Canada IC Utilisez l appareil de sans fil Dell de fa on minimiser les contacts humains lors du fonctionnement normal Ce p riph rique a galement t valu et d montr conforme aux limites d exposition aux RF d IC dans des conditions d exposition des appareils mobiles les antennes se situent moins de 20 cm du corps d une personne Ce p r
34. terference and 2 this device must accept any interference including interference that may cause undesired operation of the device Radio Frequency RF Exposure Information Headset The radiated output power of the Wireless Device is below the Industry Canada IC radio frequency exposure limits The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized This device has also been evaluated and shown compliant with the IC RF Exposure limits under portable exposure conditions antennas are less than 20 cm of a person s body Transmitter The radiated output power of the Wireless Device is below the Industry Canada IC radio frequency exposure limits The Wireless Device should be used in such a manner such that DESIGNED AND ENGINEERED BY TURTLE BEACH IN NEW YORK USA the potential for human contact during normal operation is minimized This device has also been evaluated and shown compliant with the IC RF Exposure limits under mobile exposure conditions antennas are greater than 20cm from a person s body This device has been certified for use in Canada Status of the listing in the Industry Canada s REL Radio Equipment List can be found at the following web address http www ic gc ca app sitt reltel srch nwRdSrch do lang eng Additional Canadian information on RF exposure also can be found at the following web address http Awww ic gc ca eic site smt gs
35. terference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 5 Reorient or relocate the receiving antenna 6 Increase the separation between the equipment and receiver 7 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 8 Consult the dealer or an experienced radio TV technician for help The user s manual or instruction manual for an intention or unintentional radiator shall caution the user that the changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment WARNING Changes or modifications made to this equipment not expressly approved by VOYETRA TURTLE BEACH INC may void user s authority to operate this equipment Limited Warranty for Turtle Beach Products Voyetra Turtle Beach Inc VTB warrants to the original end user purchaser Purchaser that the retail Turtle Beach hardware product herein Product will be free of defects in materials and workmanship for a period of one year from the date of purchase by the Purchaser Warranty Period Any Extended Warranty or Service Plans purchased through a Retail store are not honored by VTB The Warranty refers to the repair replacement of a defective product during this period and not a refund T
36. the Pass Key and select OK The Bluetooth LED on the headset will flash blue about once per second indicating that the Bluetooth has paired to your PS3 Configure PS3 System Settings 1 In the PS3 Menu select Settings gt Sound Settings gt Audio Output Settings gt Microphone Level 3 Input Device Turtle Beach Bluetooth Chat Output Device Turtle Beach Bluetooth Chat X Enter 6 Back 2 In the PS3 Menu select Settings gt Accessory Settings gt Audio Device Set tings gt set the Input and Output to TURTLE BEACH BLUETOOTH CHAT Home Theater Setup Setting up the transmitter as illustrated below lets you listen to your console or TV with the XP400 headset You can also hear your console on your home theater speakers without disconnecting the optical cable from the transmitter Connecting the XP400 transmitter digital output to your home theater system will pass your console s game audio from the transmitter s digital input to the home theater A V receiver digital input so you can hear the game audio on your XP400 headset and your surround sound speakers at the same time To hear the game audio only on the XP400 headset turn down or mute your speakers Optional 3 5mm to RCA Cable 7 f O T sold separately DIGITAL OUT 5 0 Additional Digital Optical Cable sold separately Al pigi Digital Opti
37. the foam cover insert the art EEE 7 the mic casing are facing Pe 7 boom into the socket so the holes HHH your mouth Then replace the foam cover The boom jack also has a marker to indicate the proper mic position XP400 Transmitter TURTLE BEACH ES WiFi DIGITAL OUT ANALOG IN SURROUND ON OFF SURROUND ANGLES 0 Digital Input LED This LED turns on when a digital input signal is detected When this LED is ON the analog input is turned off Surround Sound LED The LED will light whenever the digital input is being processed by the surround sound decoder When this LED is off the audio signal will be heard in stereo Dolby Digital LED The LED will light whenever a Dolby Digital encoded signal is detected on the digital input Power Link LED When the transmitter is powered on and communicating with the headset this LED will be on solid When the headset is turned off the LED will turn off A slowly pulsing LED indicates that the transmitter can t communicate with the headset This could happen when the headset is out of range turne
38. tton for about 6 seconds until you hear 2 fast beeps and the LED begins to flash rapidly see pg 6 The headset will turn off after several minutes if there s no audio detected or if the transmitter is turned off Tone Button Press this button to activate the different EQ presets A beep will indicate which preset is selected see pg 18 Blast Limiter Button Press this button to activate the different Blast Limiter presets A beep will indicate which preset is selected see pg 18 699 Variable Mic Monitor Adjusts the level of your voice heard in the headset see pg 19 NOTE Turning up the mic monitor may cause the mic to pick up room sounds which will make the silence detector not automatically shut off the headset when it s not being used If the power is not automatically shutting down turn down this mic monitor control G Xbox 360 Controller Jack Used for optional wired chat setup see pg 9 XP400 Headset Right View 9 Bluetooth Volume Press Chat or Chat to adjust Bluetooth volume level A tone will sound each time the volume level changes Bluetooth LED Flashes blue once per second when paired with a device Flashes blue twice per second when not paired with a device Flashes blue and red quickly when in pairing mode G Bluetooth Multi Function Button BT MFB Powers on the Bluetooth and performs several other functions described in the Bluetooth section see pg 15 NOTE
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