DELL OptiPlex 3010
Contents
1. sss eene tn nitrate ses n senten an 26 installing THE POWERS UDIN svevasod scn torba du rec oer x cederet ecran doe ia E 2 REMOVING the System Board scusate das emt a O eta ma or m IMS Er ceu 28 installing The System Board os cO ar S Ob T A V deti tbc e a aes oa MA 29 Removing the Drive Cai sessi ban hum aa a uoi ara Cete ie vasa epu CH Por hc odes deindc ER RES 30 mstaling TAVIS Se c 31 Removing te Fase tel sco dirti ab urbes uua n uia tes Oei mia tA scie a sfees e OE Seitr Lat ce ode 31 Iristallin The Far 9heltelsssaaden ad irte e mace e m can eat nc ct i donee bain Ee a Dd oet Esa fs 32 3 SV SUC MM SGUD orsauna eaa aaea Diana raana Daio UEm 33 NO ESISTENTE NODE m a A A teesaend 33 Boot WECM NETTE ORUM 33 Boot Mem EnhamneelebltS scuto fet co e ee b Aaah NE del cer Esc due a Oe eh 33 Pung Key Sed IB COS camen instet ti cc adi unte Lens dmi umi rav EIE a n D e LE DR cRUE 34 Baep Godes and Text Error Message uscite Getscta ape Sa Feb HO RS SE Hr qun Paco e be px eor Did ecc dor as ERU ERES 34 EERIGCHIDINERINETCET NEUE rU 34 SVSEteIL BID OPNS s sseietinn tore ud otn iai ubt cd bon a Proto renal tote rat eue vue aban abe Drcbir d repas 35 AV OUDIGSMOO LNG neci cas ictu EDU e A 41 Diagnostic BEDS Sects dalek e et ht tia ss ma rte Cri rv ll aa a Ra ea deese Deed du ten tu ON ae cet it 41 Didgmostre HON tte FNS eca a Ed ecerte 41 Beep CodeS heman E exce oa re das cana A nan fet rta Farc senate FOE En E ndbr UP ores apre uad dd a2. ImageServer Port Specifies the primary IP port of the ImageServer with which the client communicates The default IP port is 06910 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Client DHCP Specifies how the client obtains the IP address e Static IP e DNS enabled by default K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Client IP Specifies the static IP address of the client The default IP address is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Client Subnet Mask Specifies the subnet mask of the client The default setting is 255 255 255 255 NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Client Gateway Specifies the gateway IP address for the client The default setting is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP License Status Displays the current license st
3. Connect the cables to the system board nm cur e e me gt Connect the intrusion switch cable SATA cables Input Output board cable system fan cable power switch cable internal speaker cable and the power supply cables to the system board Install the fan shelter Install the heat sink and processor co N 29 9 Install the expansion card 10 Install the drive cage 11 Install the front bezel 12 Install the cover 13 Follow the procedures in After Working Inside Your Computer Related Links Removing the System Board Removing the Drive Cage Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel p D Remove the data cable and power cable from the back of the optical drive 5 Slide the drive cage handle toward the back of the computer into the unlocked position 6 Rotate the drive cage upward using the handle and lift the drive cage free off the chassis 30 7 Remove the data cable and power cable from the back of the hard drive 8 Remove the drive cage from the computer Related Links Installing the Drive Cage Installing The Drive Cage Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive Connect the data cable and power cable to the back of the hard drive Flip over the drive cage and insert it into the chassis The drive cage tabs are secured by the sl
4. Remove the I O panel Related Links Installing The Input Output 1 0 Panel Installing The Input Output 1 0 Panel Insert the I O panel into the slot on the chassis front Slide the I O panel towards the left of the computer to secure to the chassis Tighten the screw to secure the l O panel to the chassis Connect the 1 0 panel or the FlyWire cable to the system board Thread the I O panel or the FlyWire cable into the fan shelter clip and the routing on the heat sink Install the drive cage Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer Oo po N Gi Sm RAON I 25 Related Links Removing The Input Output I O Panel Removing the Power Supply 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front bezel 4 Remove the drive cage 5 Remove the fan shelter 6 Disconnect the 4 pin power cable from the system board 7 Unthread the 4 pin power cable from the chassis clips 8 Disconnect the 24 pin power cable from the system board 9 Remove the screws that secure the power supply from the back of the computer 26 10 Pushin on the blue release tab beside the power supply and slide the power supply towards the front of the computer 11 Lift the power supply out of the computer Related Links Installing the Power Supply Installing The Power Supply Place the power sup
5. Turn off your computer see Turning Off Your Computer IN CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets Press and hold the power button while the computer is unplugged to ground the system board Qo RE du 09 Remove the cover IN CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning Off Your Computer AN CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shutdown the operating system In Windows 7 Click stan then click Shut Down n Windows Vista Click stan then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down n Windows XP Click Start Turn Off Computer Turn Off The computer turns off after the operating system shutdown process is complete 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating
6. such as a lamp e Ensure that the main power cable and front panel cable are securely connected to the system board j 0 0 41 Power Button Problem Description A possible system board failure has occurred Troubleshooting Steps Unplug the computer Allow one minute for the power to drain Plug the computer into a working electrical outlet and press the power button j OOOO Power Button Problem Description A possible system board power supply or peripheral failure has occurred Troubleshooting e Power off computer leaving the computer plugged in Press and hold the power supply Steps test button at the rear of the power supply unit If the LED next to the switch illuminates the problem may be with your system board e fthe LED next to the switch does not illuminate disconnect all internal and external peripherals and press and hold the power supply test button If it illuminates there could be a problem with a peripheral e fthe LED still does not illuminate remove the PSU connections from the system board then press and hold the power supply button If it illuminates there could be a problem with the system board e Ifthe LED still does not illuminate the problem is with the power supply LED Power Button Problem Description Memory modules are detected but a memory power failure has occurred Troubleshooting Steps e ftwoormore memory modules are installed remove the module
7. Before Working Inside Your Computer 2 Remove the cover Remove the front bezel Pe po Remove the drive cage 5 Disconnect the heat sink assembly cable from the system board 6 Release the Input Output Board or the FlyWire cable from the routing channel on the heat sink 7 Loosen the captive screws in the order of 1 2 3 and 4 8 Lift the heat sink assembly upwards and remove it from the computer Lay the assembly with the fan facing downwards and with the thermal grease facing upwards 9 Press the release lever down and then move it outward to release it from the retention hook that secures it 11 ess M VS j Naz L end Related Links Installing the Heat sink and Processor 19 Installing The Heat Sink And Processor Oo pe N X9 ID oGEe Se De gt c 11 Insert the processor into the processor socket Ensure the processor is properly seated Lower the processor cover Press the release lever down and then move it inward to secure it with the retention hook Place the heat sink assembly into the chassis Tighten the captive screws to secure the heat sink assembly to the system board Secure the Input Output Board or the FlyWire cable to the routing channel on the heat sink Connect the heat sink assembly cable to the system board Install the drive cage Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer
8. Drive Installing The Hard Drive 1 Tighten the screws to secures the two hard drives to the hard drive bracket 2 Flex the hard drive bracket and then insert the single hard drive or two hard drives into the bracket 3 Pressthe retention clips inwards and slide the hard drive bracket into the drive cage 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Related Links Removing The Hard Drive Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front bezel 4 Remove the drive cage 5 Release the memory retention clips on each side of the memory modules 6 Lift the memory modules out of the connectors on the system board Related Links Installing the Memory Installing The Memory 1 Insert the memory modules into the connectors on the system board Install the memory modules in the order of A1 gt B1 gt A2 B2 Press down on the memory modules until the retention clips spring back to secure them in place Install the drive cage Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer Related Links Removing The Memory Removing the Chassis Intrusion Switch Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect the intrusion switch cable from system board Slide the intrusion switch inwards and re
9. Power Button Problem Description No memory modules are detected Troubleshooting Steps e ftwoormore memory modules are installed remove the modules then reinstall one module and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error e favailable install working memory of the same type into your computer 0909 LED Power Button Problem Description Memory modules are detected but a memory configuration or compatibility error has occurred Troubleshooting Steps e Ensure that no special requirements for memory module connector placement exist e Ensure that the memory you are using is supported by your computer LED Power Button Problem Description A possible expansion card failure has occurred Troubleshooting Steps Determine if a conflict exists by removing an expansion card not a graphics card and restarting the computer e Ifthe problem persists reinstall the card you removed then remove a different card and restart the computer e Repeat this process for each expansion card installed If the computer starts normally troubleshoot the last card removed from the computer for resource conflicts 09000 LED 45 Power Button 9 Problem Description A possible system board resource and or hardware failure has occurred Troubleshooting S
10. This option allows the computer to power up from the off state when triggered by a special LAN signal This feature only works when the computer is connected to AC power supply e Disabled Does not allow the system to power on by special LAN signals when it receives a wake up signal from the LAN or wireless LAN e LAN Only Allows the system to be powered on by special LAN signals This option is Disabled by default POST Behavior Numlock LED Keyboard Errors POST Hotkeys Fast Boot Virtualization Support Virtualization VT for Direct I O Maintenance service Tag Asset Tag SERR Messages Image Server Lookup Method ImageServer IP Allows you to enable or disable the Numlock feature when your computer starts This option is enabled by default Allows you to enable or disable the keyboard error reporting when the computer starts This option is enabled by default Allows you to specify the function keys to display on the screen when the computer starts Enable F12 Boot menu enabled by default This option can speed up the boot process by bypassing some compatibility steps e Minimal The system boots quickly unless the BIOS has been updated memory changed or the previous POST did not complete e Thorough The system does not skip any steps in the boot process e Auto This allows the operating system to control this setting this works only when the operating system supports Simpl
11. Dell OptiPlex 3010 Small Form Factor Owner s Manual Regulatory Model D04S Regulatory Type D04S001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem IN WARNING A WARNING indicates a potential for property damage personal injury or death 2012 Dell Inc Trademarks used in this text Dell the DELL logo Dell Precision Precision ON ExpressCharge Latitude Latitude ON OptiPlex Vostro and Wi Fi Catcher are trademarks of Dell Inc Intel Pentium Xeon Core Atom Centrino and Celeron are registered trademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark owned by the Blu ray Disc Association BDA and licensed for use on discs and players The Bluetooth word mark is a registered trademark and owned by the Bluetooth SIG Inc and any use of such mar
12. Math coprocessor test failure 4 4 4 Cache test failure Error Messages Address mark not found Description 48 The BIOS found a faulty disk sector or could not find a particular disk sector Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support Description The computer failed to complete the boot routine three consecutive times for the same error Contact Dell and report the checkpoint code nnnn to the support technician Alert Security override Jumper is installed Description The MFG MODE jumper has been set and AMT Management features are disabled until it is removed Attachment failed to respond Description The floppy or hard drive controller cannot send data to the associated drive Bad command or file name Description Ensure that you have spelled the command correctly put spaces in the proper place and used the correct pathname Bad error correction code ECC on disk read Description The floppy or hard drive controller detected an uncorrectable read error Controller has failed Description The hard drive or the associated controller is defective Data error Description The floppy or hard drive cannot read the data For the Windows operating system run the chkdsk utility to check the file structure of the floppy or hard drive For any other operating system run the appropr
13. OS invalid Description The amount of memory recorded in the computer configuration information does not match the memory installed in the computer Memory tests terminated by keystroke Description A keystroke interrupted the memory test No boot device available Description The computer cannot find the floppy disk or hard drive No boot sector on hard disk drive Description The computer configuration information in System Setup may be incorrect No timer tick interrupt Description A chip on the system board might be malfunctioning Non system disk or disk error Description The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer Not a boot diskette Description The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Insert a bootable floppy disk Plug and play configuration error Description The computer encountered a problem while trying to configure one or more cards 52 Read fault Description The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective Requested sector not found Description The operating system cannot read from the floppy or hard drive the computer could not fi
14. Related Links Removing the Heat sink and Processor Removing the Coin Cell Battery 1 2 3 4 5 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Press the coin cell battery inward to allow the battery to pop up from the socket Related Links 20 Installing the Coin Cell Battery Installing The Coin Cell Battery 1 Place the coin cell battery into its slot on the system board 2 Press the coin cell battery downwards till it is secured Install the front bezel Bo Install the cover 5 Follow the procedures in After Working Inside Your Computer Related Links Removing the Coin Cell Battery Removing the Power Switch Cable 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover Remove the front bezel o w Remove the drive cage 5 Disconnect the power switch cable from the system board 6 Unthread the power switch cable from the chassis clip 7 Prythe power switch cable away from the chassis 21 Related Links Installing the Power Switch Cable Installing the Power Switch Cable pe N O UI ge ON gt Slide the power switch cable in through the front of the computer Secure the power switch cable to the chassis Thread the power switch cable into the chassis clip Connect the power switch cable to the system board Install the drive cage Install the front bezel Install the co
15. Video memory Integrated Discrete Audio Integrated Network Integrated Expansion Bus Bus Type Bus Speed Cards PCI Express x1 Mini Tower Desktop small Form Factor PCI Express x16 Mini Tower Desktop Small Form Factor Drives Externally Accessible 5 25 inch drive bays Mini Tower Desktop Small Form Factor Internally Accessible 3 5 inch SATA drive bays 56 up to 1 7 GB shared video memory Microsoft Windows Vista and Windows 7 up to 1 GB integrated Conexant CX20641 HD audio codec integrated Realtek RTL8111E Ethernet capable of 10 100 1000 Mb s communication PCI Express 2 0 SATA 2 0 and USB 2 0 PCI Express e x1 slot bidirectional speed 1 GB s e x16 slot bidirectional speed 16 GB s SATA 1 5 Gbps and 3 0 Gbps up to three full height cards up to three low profile cards up to one low profile cards up to one full height cards up to one low profile cards up to one low profile cards two one one slim optical drive bay Drives Mini Tower Desktop Small Form Factor External Connectors Audio Back Panel Mini Tower Desktop Small Form Factor Front Panel Network Adapter USB 2 0 Video System Board Connectors PCI Express x1 data width maximum one PCI Express lane Mini Tower Desktop Small Form Factor PCI Express x16 data width maximum 16 PCI Express lanes Mini Tower Desktop Small Form Factor Serial ATA Mini Tower Desktop Sm
16. able and the drive is not the only bootable drive enter System Setup and change the appropriate drive setting to None Then remove the drive from the computer Write fault Description The operating system cannot write to the floppy or hard drive Write fault on selected drive Description The operating system cannot write to the floppy or hard drive X is not accessible The device is not ready Description The floppy drive cannot read the disk Insert a floppy disk into the drive and try again 04 Specifications Specification NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start or Start in Windows XP Help and Support and then select the option to view information about your computer System Information System Chipset DMA Channels Interrupt Levels BIOS Chip NVRAM Processor Processor type Total Cache Memory Type Speed Connectors Capacity Minimum Memory Maximum memory Video Video type Integrated Discrete Intel H61 Express Chipset two 82C37 DMA controllers with seven independently programmable channels Integrated I O APIC capability with 24 interrupts 64 MB 8 MB e Intel Core i3 series e Intel Core i5 series up to 8 MB cache depending on processor type DDR3 1333 MHz two DIMM slots 1 GB 2 GB and 4 GB 1 GB 8 GB Intel HD graphics 2000 e AMD Radeon HD 6350 e AMD Radeon HD 6450 559 Video
17. ace Install the front bezel Install the cover a spe e N Follow the procedures in After Working Inside Your Computer Related Links Removing The Expansion Card Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the data cable and power cable from the back of the optical drive 4 Liftthe blue tab and slide the optical drive inwards to remove it from the computer 5 Remove the optical drive from the bracket Related Links Installing the Optical Drive Installing The Optical Drive Insert the optical drive into the bracket Lift the blue tab and slide the optical drive outwards to insert it into the computer Connect the data cable and power cable to the optical drive Pe BG ql Install the cover 5 Follow the procedures in After Working Inside Your Computer Related Links Removing The Optical Drive Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover Remove the hard drive from the chassis p Press the retention clips inwards and slide the hard drive bracket from the drive cage 5 Flex the hard drive bracket and then remove the single 3 5 inch hard drive or two 2 5 inch hard drives from the bracket 6 7 Release the screws that secure the 2 5 inch hard drive to the underside of the hard drive bracket 13 Related Links Installing the Hard
18. al USB Ports e Front USB Ports e Rear Quad USB Ports Allows you to enable or disable the Wi Fi Radio Allows you to set restricted access to system setup program This option is not set by default Displays the current status of the system s password security feature and allows a new system password to be assigned and verified This option is not set by default Displays the current status of the password on the system s internal hard disk drive HDD This option is not set by default This option lets you enable or disable strong passwords for the system Allows you to control the minimum and maximum number of characters allowed for a administrative password and the system password Security Password Bypass Password Changes Computrace Chassis Intrusion CPU XD Support OROM Keyboard Access Admin Setup Lockout This option lets you bypass the System Boot Password and the internal HDD password prompts during a system restart e Disabled Always prompt for the system and internal HDD password when they are set This option is disabled by default e Reboot Bypass Bypass the password prompts on Restarts warm boots K NOTE The system will always prompt for the system and internal HDD passwords when powered on from the off state a cold boot Also the system will always prompt for passwords on any module bay HDDs that may be present This option lets you determine whether changes to the System an
19. all Form Factor PS2 COM connector Memory System Fan two one one three connectors once each for line out line in and microphone two connectors for line out and line in microphone two connectors for microphone and headphone one RJ45 connector Front Panel 2 Back Panel 6 15 pin VGA connector 19 pin HDMI connector K NOTE Available video connectors may vary based on the graphics card selected three 36 pin connector one 36 pin connector one 164 pin connector four 7 pin connectors two 7 pin connectors one 24 pin connectors two 240 pin connectors 57 System Board Connectors Mini Tower Desktop Small Form Factor Front panel control Processor Processor Fan Mini Tower Desktop Small Form Factor Password clear jumper RTC reset jumper Internal speaker Intruder connector Power connector Controls and Lights Front of the computer Power button light Drive activity light Diagnostic lights Back of the computer Power supply diagnostic light 58 two 3 pin connector one 5 pin connector one 16 pin two 10 pin and one 5 pin connector one 1155 pin connector one 4 pin connector one 5 pin connector one 3 pin connector one 3 pin connector one 5 pin connector one 3 pin connector one 24 pin and one 4 pin connector Blue light Solid blue light indicates power on state blinking blue light indicates sleep state of the computer Amber light Solid amber light when the
20. atus System Logs BIOS Events Displays the system event log and allows you to e Clear Log e Mark all Entries 40 Troubleshooting Diagnostic LEDs NOTE The diagnostic LEDs only serve as an indicator of the progress through the Power on Self Test POST process These LEDs do not indicate the problem that caused the POST routine to stop The diagnostic LEDs are located on the front of the chassis next to the power button These diagnostic LEDs are only active and visible during the POST process Once the operating system starts to load they turn off and are no longer visible The system now includes pre POST and POST LEDs in an attempt to help identifying a possible problem with the system easier and more accurate K NOTE The diagnostic lights will blink when the power button is amber or off and will not blink when it is blue This has no other significance Diagnostic Light Patterns j 00909 Power Button Problem Description The computer is either turned off or is not receiving power Troubleshooting Steps Re seat the power cable in the power connector at the back of the computer and the electrical outlet e Bypass power strips power extension cables and other power protection devices to verify that the computer turns on properly e Ensure that any power strips being used are plugged into an electrical outlet and are turned on e Ensure that the electrical outlet is working by testing it with another device
21. cm 14 17 10 20 cm 4 01 inches 41 00 cm 16 14 1 56 kg 16 67 Ib inches inches Small Form Factor 29 00 cm 11 42 9 26 cm 3 65 inches 31 20 cm 12 28 5 70 kg 12 57 Ib inches inches Environmental Temperature range Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Operating 20 to 80 non condensing Storage 5 to 95 non condensing Maximum vibration Operating 0 26 GRMS Storage 2 2 GRMS Maximum shock Operating 40G Storage 105 G 59 60 Contacting Dell Contacting Dell K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com Select your support category If you are not a U S customer select your country code atthe bottom of the support dell com page or select All to see more choices 4 Select the appropriate service or support link based on your need 61
22. computer does not start indicates a problem with the system board or power supply Blinking amber light indicates a problem with the system board Blue light Blinking blue light indicates that the computer is reading data from or writing data to the hard drive Four lights located on the front panel of the computer For more information on the diagnostic lights see the Service Manual at support dell com manuals Green light The power supply is turned on and is functional The power cable must be connected to the power connector at the back of the computer and the electrical outlet Controls and Lights K NOTE You can test the health of the power system by pressing the test button When the system power supply voltage is within specification the self test LED lights up If the LED does not light up the power supply may be defective AC power must be connected during this test Power Wattage Maximum Heat Voltage Dissipation Mini Tower 265 W 1390 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 5 0A Desktop 250W 1312 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 4 4 A Small Form Factor 240 W 1259 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 3 6 A Coin cell battery 3 V CR2032 lithium coin cell NOTE Heat dissipation is calculated by using the power supply wattage rating Physical Height Width Depth Weight Mini Tower 36 00 cm 14 17 17 50 cm 6 89 inches 41 70 cm 16 42 8 87 kg 19 55 Ib inches inches Desktop 36 00
23. d Hard Disk passwords are permitted when an administrator password is set W Allow Non Admin Password Changes This option is enabled by default This field lets you Activate or Disable the BIOS module interface of the optional Computrace Service from Absolute Software Enables or disables the optional Computrace service designed for asset management e Deactivate This option is disabled by default e Disable e Activate Allows you to control the chassis intrusion feature You can set this option to e Enable e Disable e Qn Silent Enabled by default if chassis intrusion is detected Allows you to enable or disable the Execute Disable mode of the processor This option is enabled by default This option determines whether users are able to enter Option ROM Configuration screens via hotkeys during boot Specifically these settings are capable of preventing access to Intel RAID CTRL I or Intel Management Engine BIOS Extension CTRL P F12 e Enable User may enter OROM configuration screens via the hotkey e One Time Enable User may enter OROM configuration screens via the hotkeys on next boot only After next boot the setting will revert to disabled e Disable User may not enter OROM configuration screens via the hotkey This option is set to Enable by default Allows you to enable or disable the option to enter Setup when an Administrative password is set This option is not set by default 37 Performanc
24. e Multi Core Support Intel SpeedStep C States Control Hyper Thread Control Power Management AC Recovery Auto On Time Deep Sleep Control Fan Control Override Wake on LAN 30 This field specifies whether the process will have one or all cores enabled This option is enabled by default Allows you to enable or disable the Intel SpeedStep mode of the processor This option is disabled by default Allows you to enable or disable additional processor sleep states This option is disabled by default Allows you to enable or disable the Hyper Threading Technology This option is enabled by default Determines how the system responds when AC power is re applied after a power loss You can set the AC Recovery to e Power Off e Power On e Last State This option is Power Off by default Sets time to automatically turn on the computer Time is kept in standard 12 hour format hour minutes seconds Change the startup time by typing the values in the time and AM PM fields K NOTE This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled Allows you to define the controls when Deep Sleep is enabled e Disabled e Enabled in S5 only e Enabled in S4 and S5 This option is Disabled by default Controls the speed of the system fan This option is disabled by default K NOTE When enabled the fan runs at full speed
25. e 1 1 4 Cause ROM BIOS checksum failure Code 1 2 1 Cause Programmable interval timer 46 Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause 1 2 2 DMA initialization failure 1 2 3 DMA page register read write failure 1 3 1 through 2 4 4 DIMMs not being properly identified or used 3 1 1 Slave DMA register failure 3 1 2 Master DMA register failure 3 1 3 Master interrupt mask register failure 3 1 4 Slave interrupt mask register failure 3 2 2 Interrupt vector loading failure 3 2 4 Keyboard Controller Test failure 3 3 1 NVRAM power loss 3 3 2 NVRAM configuration 3 3 4 Video Memory Test failure 3 4 1 Screen initialization failure 3 4 2 Screen retrace failure 3 4 3 Search for video ROM failure 4 Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause 4 2 1 No time tick 4 2 2 Shutdown failure 4 2 3 Gate A20 failure 4 2 4 Unexpected interrupt in protected mode 4 3 1 Memory failure above address OFFFFh 4 3 3 Timer chip counter 2 failure 4 3 4 Time of day clock stopped 4 4 1 Serial or parallel port test failure 4 4 2 Failure to decompress code to shadowed memory 4 4 3
26. e Boot Flag This option is set to Thorough by default This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization Technology Enable Intel Virtualization Technology This option is disabled by default Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I O Enable Intel Virtualization Technology for Direct I O This option is disabled by default Displays the Service Tag of your computer Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Controls the SERR message mechanism This option is not set by default Some graphics cards require that the SERR message mechanism be disabled Specifies how the ImageServer looks up the server address e Static IP e DNS enabled by default NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies the primary static IP address of the ImageServer with which the client software communicates The default IP address is 255 255 255 255 39 Image Server NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Lookup Method is set to Static IP
27. hardware configuration Invalid Memory configuration please populate DIMM1 Description DIMM1 slot does not recognize a memory module The module should be re seated or installed Keyboard failure Description A cable or connector may be loose or the keyboard or keyboard mouse controller may be faulty Memory address line failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory allocation error Description The software you are attempting to run is conflicting with the operating system another program or a utility Memory data line failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory double word logic failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory odd even logic failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them 91 Memory write read failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory size in CM
28. iate corresponding utility Decreasing available memory Description One or more memory modules may be faulty or improperly seated Re install the memory modules and if necessary replace them 49 Diskette drive 0 seek failure Description A cable may be loose or the computer configuration information may not match the hardware configuration Diskette read failure Description The floppy disk may be defective or a cable may be loose If the drive access light turns on try a different disk Diskette subsystem reset failed Description The floppy drive controller may be faulty Gate A20 failure Description One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace them General failure Description The operating system is unable to carry out the command This message is usually followed by specific information for example Printer out of paper Take the appropriate action to resolve the problem Hard disk drive configuration error Description The hard drive failed initialization Hard disk drive controller failure Description The hard drive failed initialization Hard disk drive failure Description The hard drive failed initialization Hard disk drive read failure Description The hard drive failed initialization 50 Invalid configuration information please run SETUP program Description The computer configuration information does not match the
29. ied in this list e USB Storage Device e CD DVD CD RW Drive e Onboard NIC Allows you to set the date and time settings Changes to the system date and time take effect immediately Allows you to enable or disable the integrated network card You can set the integrated NIC to e Disabled e Enabled default e Enabled w PXE e Enabled w ImageServer NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear Allows you to set the serial port settings You can set the serial port to 35 System Configuration SATA Operation Drives Smart Reporting USB Configuration Miscellaneous Devices Security Administrative Password System Password Internal HDD 0 Password strong Password Password Configuration 36 e Disabled e Auto e COMI e COM2 e COM3 e COM4 NOTE The operating system may allocate resources even though the setting is disabled Allows you to configure the operating mode of the integrated hard drive controller e Disabled The SATA controllers are hidden e ATA SATA is configured for ATA mode Allows you to enable or disable the various drives on board e SATA 0 e SATA 1 e SATA 2 e SATA 3 This field controls whether hard drive errors for integrated drives are reported during system startup This option is disabled by default Allows you to enable or disable the integrated USB controller for e Boot Support e Rear Du
30. ips away from the chassis 4 Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis Related Links Installing the Front Bezel Installing The Front Bezel Insert the four hooks along the bottom edge of the front bezel into the slots on the chassis front Rotate the bezel toward the computer to engage the front bezel retention clips until they click into place Install the cover Follow the procedures in After Working Inside Your Computer po wm gt Related Links Removing The Front Bezel Removing the Expansion Card Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel P mc Rotate the release tab on the card retention latch upward 5 Pull the release lever away from the PCle x16 card until you release the securing tab from the dent in the card Then ease the card up and out of its connector and remove it from the computer 6 Pullthe release lever away from the PCle x4 card if any to release the securing tab from the dent in the card Then ease the card up and out of its connector and remove it from the computer Related Links Installing the Expansion Card Installing The Expansion Card 1 Insert the PCle x4 card into the connector on the system board and press down to secure it in place Insert the PCle x16 card if any into the connector on the system board and press down to secure it in pl
31. k by Dell Inc is under license Wi Fi is a registered trademark of Wireless Ethernet Compatibility Alliance Inc 2012 07 Rev A00 Contents Notes Cautions and Warnings essent tnn 2 1 Working on Your Computer eseeeeeeeennnrenn nnne nnn nnns 7 Before Working Inside Your COMpPUTEL ccsscccessseeesssseeeesseeeeessteeesseeeecssneeecsseeesssnseeessetesesseeesesseeeesseaeseseaeesessueees 7 Tmn OM Your Combe saccperteno ti madssa ae Da cusses nantea ies dan vaewaneiaaCocensissvateaasennetuaseatuenteseaiedidasueleeleunmancmanian 0 Aker VVorking Inside Your Computer ss eta esto Ht eu ta vx i OR a ecu oves Chad uel ir abun fastu batis 0 2 Removing and Installing Components esee 9 Removing the COUBE cus cence seta ncmo ot coperti A uto URS ec vn E MOS Crac rond Esas i dieses Dar edt V US Cou dos 9 installing Dhe Cover Ge osa na a a a a a a Na 9 Removing the Front Be Zel c ccccssccsssssscseecssscseesseeseeessesseessseseseeeseeeseuseaeeseesseuseeeceeeseesensceessaesseesseuscenseessaseeess 10 Installirq Ihe Front BEZelc sanc aen tti utet adverte redeat ied donde nr Creer rds foc e vorn nautis 10 Removing the Expansion Gariaren bee ribet cet brad ae oerte tir do stt on oc hau sopa ties Oc Ane que dE pA 10 Installing The Expansion Gard 55 ooi eure tdeve Cu tra etude Exo Cesccub pu ski a Ps eoe t d eua dn eoe E ie bio D p Deo bed 11 size aeree UL em 12 sta
32. k drive read fdiluf 6 255 oor teer bv C Ee OR gu HE ac EDS VAT U t dne brE POM PEURE NEUE 50 Invalid configuration information please run SETUP program ccssccccessssecessseeeessseeeessseeesesseeeeessseeeeesseeenes 51 Invalid Memory configuration please populate DIMM essen 51 IED Oe Oy Fall Prod essit dedicate astra dum bec LT atout cA E u Eerorateiu tari ra dRn 51 Memory address line failure at address read value expecting value eeeeernennnnn 51 Memory allg atorn BIEDE iaeicet s cher rir ere atas eus ba Ende SEVr A ev de av 51 Memory data line failure at address read value expecting value 51 Memory double word logic failure at address read value expecting value eene 51 Memory odd even logic failure at address read value expecting value eeeeennn 51 Memory write read failure at address read value expecting VAlUC ccccesssssceeesssseeeeesssseeeeeeesseeeeesssnees 52 Memon size in CMOS iW all ossein ro RR IRE leet emu E tdi ras ra DI dea nS 52 Memory tests terminated Dy KevsSttOKB uoa eec ereti dra EY vn edi ed ek e e v D aeg c e P DR 52 No boot device available do ete oe dancer em dan cei tc tum ed uu nct Lorca dtes ortae uteitaa erudit Mene At 52 NO DOOUSECION on NalG CISK driVB pacco ov a ec nn va Sanc Bo dh ado E EE PF DE YU Re 52 No rente c nter IDE sodio cp cda oaa cmck c Pru tene atado a iva me icu d
33. leting troubleshooting Timing Key Sequences The keyboard is not the first device initialized by Setup As a result if you press a keystroke too early you lock out the keyboard When this happens a keyboard error message appears on the monitor and you cannot restart the system with the lt Ctrl gt lt Alt gt lt Del gt keys To avoid this scenario wait until the keyboard is initialized before pressing the keystroke There are two ways to know that this has happened e The keyboard lights flash e The F2 Setup prompt appears in the top right hand corner of the screen during boot The second method is good if the monitor is already warmed up If it is not the system often passes the window of opportunity before the video signal is visible If this is the case rely on the first method the keyboard lights to know the keyboard is initialized Beep Codes and Text Error Messages The OptiPlex BIOS is capable of displaying error messages in plain English along with beep codes If the BIOS determine the previous boot was unsuccessful it displays an error message similar to the following Previous attempts at boorung the system have falled at checkpoint FOr helpe rec exc this problem please note this ede elm me dand eoni iacl Dell Technica IE Sijers ncics Navigation The computer setup can be navigated by either the keyboard or the mouse Use the following keystrokes to navigate the BIOS screens Action Keystroke E
34. lling dhe Optical DEVE nd ion oe tees tract udo fe aod ek a r Lm p Dh de rica rae A un Eee 12 Removing the Hard DEIVBdoaiu ise ecco hot Co ern Dee RC EE ne eee rente eet cs 13 MaMo MeRa Dry e ERR a 14 Removing Me Memo anene uti E Ca acs desiit aE 14 VS Ee NAG THE MEMO Vrena A EE 15 Removing the Chassis Intrusion Switch enne nnne nnne nnne nns nnns 15 Jastallitig Fhe Ihteusror SWIEGD e v eec Ene ec Ee Deb ar eb ee vU Eo A do ut ident cie Duda 16 REMOVING TIVE RTT TER 16 Installing The oDedKel s secte iben e bd ocio ion acs itis iei toute tede oec E s e SM te 17 REMOVING THEE AU SINK and EOCBSSOLD sc ieiadedbo o vhi axe odo parada AEG 18 Installing The Heat Sink And Processor nennen nnn nnne nnne 20 Removing the ComsOell Batterys3 cut itus et A ter e ab teta aac sated anette UU Loud 20 Installing The Coin Cell Batte sranane e a aaa a a Pain eb nett uc asi 21 Removing the Power Switelh Cable iui c tort e aaa Pent tn o Ced m vna b etd etica 21 Installing the Power Switeh Gap Ossett sacos tero nro batasdur teinte tea Spada Mrd Gua as leri bes eR itn Real csLaE Us 22 Removing te SV SECM Fa Plasencia i ed ie Y tiat eli Saca Scr ttf E et oS Eds 22 stalin The System batieoied dion nt G redeo ii tea cus DE co ka ee De dd o a bv Pie ra ein e Dea vedo o ue 24 Removing The Input Output 1 0 Panel nnnm nnn nnns 24 Installing The Input Output 1 0 Panel estere et eL Deae eles aa ond utu ost ER i EE UO sent ace E ti bn d n 25 Removing the Power Supply
35. move it from the system board Related Links Installing the Intrusion Switch Installing The Intrusion Switch 1 Insert the intrusion switch into the chassis rear and slide it outward to secure it 2 Connect the intrusion switch cable to the system board 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Related Links Removing the Intrusion Switch Removing the Speaker 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front bezel 4 Remove the drive cage 5 Disconnect the speaker cable from the system board 6 Unthread the speaker cable from the fan shelter clip 7 Press the speaker securing tab and slide the speaker towards the right of the computer to release it 8 Remove the speaker from the chassis Related Links Installing the Internal Speaker Installing The Speaker Place the speaker on the appropriate location of the chassis rear Press the speaker securing tab and slide the speaker towards the left of the computer to secure it Thread the internal speaker cable into the fan shelter clip Connect the speaker cable to the system board Install the drive cage Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer pe N O JU oS oc NS gt Related Links 17 Removing the Speaker Removing the Heat Sink and Processor 1 Follow the procedures in
36. nd a particular sector on the disk or the requested sector is defective Reset failed Description The disk re set operation failed Sector not found Description The operating system cannot locate a sector on the floppy or hard drive Seek error Description The operating system cannot find a specific track on the floppy disk or hard drive Shutdown failure Description A chip on the system board might be malfunctioning Time of day clock stopped Description The battery might be dead Time of day not set please run the System Setup program Description The time or date stored in System Setup does not match the computer clock Timer chip counter 2 failed Description A chip on the system board may be malfunctioning 53 Unexpected interrupt in protected mode Description The keyboard controller may be malfunctioning or a memory module may be loose WARNING Dell s Disk Monitoring System has detected that drive 0 1 on the primary secondary EIDE controller is operating outside of normal specifications It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell Description During initial startup the drive detected possible error conditions When your computer finishes booting immediately back up your data and replace your hard drive for installation procedures see Adding and Removing Parts for your computer type If no replacement drive is immediately avail
37. oard failure has occurred Troubleshooting Steps e Disconnect allinternal and external peripherals and re start the computer If the computer boots add the peripheral cards back one by one until you find the bad one e fthe problem persists the system board is faulty j OOO 43 Power Button Problem Description A possible coin cell battery failure has occurred Troubleshooting Steps Remove the coin cell battery for one minute reinstall the battery and restart j 0999 Power Button Problem Description A possible processor failure has occurred Troubleshooting Steps Re seat the processor j 0000 Power Button Problem Description Memory modules are detected but a memory failure has occurred Troubleshooting Steps e ftwoormore memory modules are installed remove the modules then re install one module and re start the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error e favailable install working memory of the same type into your computer 09000 Power Button Problem Description A possible hard drive failure has occurred Troubleshooting Steps Re seat all power and data cables LED Power Button Problem Description A possible USB failure has occurred 44 Troubleshooting Steps Re install all USB devices and check all cable connections LED
38. oke Function Ctrl Alt F8 one time boot and diagnostics utility menu lt F12 gt one time boot and diagnostics utility menu Boot Menu Enhancements The boot menu enhancements are as follows e Easier access Although the lt Ctrl gt lt Alt gt lt F8 gt keystroke still exists and can be used to call up the menu simply press lt F12 gt during system boot to access the menu e User prompting Not only is the menu easy to access when you are prompted to use the keystroke on the BIOS splash screen see image below The keystroke is not hidden e Diagnostics options The boot menu includes two diagnostic options IDE Drive Diagnostics 90 90 Hard Drive Diagnostics and Boot to the Utility Partition The benefit here is that you do not have to remember the lt Ctrl gt lt Alt gt lt D gt and lt Ctrl gt lt Alt gt lt F10 gt keystrokes although they still work K NOTE The BIOS features an option to disable either or both of the keystroke prompts under the System Security Post Hotkeys submenu When you enter the lt F12 gt or lt Ctrl gt lt Alt gt lt F8 gt keystroke correctly the computer beeps The key sequence invokes the Boot Device Menu 33 F12 oF CTRL ALT F8 agnostics Intel GO Management Engine BIOS Extension MEBx since the one time boot menu only affects the current boot it has the added benefit of not requiring the technician to restore the customer s boot order after comp
39. ots in the chassis Slide the drive cage handle toward the front of the computer into the locked position Connect the data cable and power cable to the back of the optical drive Install the front bezel Install the cover o N OO a eS N Follow the procedures in After Working Inside Your Computer Related Links Removing The Drive Cage Removing the Fan Shelter 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Unthread the cables in the fan shelter clip 31 4 Liftthe fan shelter free from the computer Related Links Installing the Fan Shelter Installing The Fan Shelter Insert the fan shelter into the computer Thread the cables into the fan shelter clip Install the cover Follow the procedures in After Working Inside Your Computer A 0 mw c Related Links Removing the Fan Shelter 32 System Setup System Setup This computer offers you the following options e Access System Setup by pressing F2 e Bring up a one time boot menu by pressing F12 Press F2 to enter System Setup and make changes to the user definable settings If you have trouble entering System Setup using this key press F2 when the keyboard LEDs first flash Boot Menu This feature gives users a quick and convenient mechanism to bypass the System Setup defined boot device order and boot directly to a specific device for example floppy CD ROM or hard drive Keystr
40. ply in the chassis and slide outward to secure it Tighten the three screws securing the power supply to the back of the computer Connect the power cable to the system board Thread the power cable into the chassis clips Connect the power cable to the system board Install the fan shelter Install the drive cage Install the front bezel po o T EM Sm S p po gt Install the cover 27 10 Follow the procedures in After Working Inside Your Computer Related Links Removing the Power Supply Removing the System Board Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Remove the drive cage Remove the expansion cards Remove the heat sink and processor Remove the fan shelter 0o N ea e Ww N gt Disconnect all the cables connected to the system board and move the cables away from the chassis DNN LL m a gt D 9 Lift and release the expansion card latch to gain access to the screws securing the system board 28 11 Remove the 7 mm hex screw that secures the system board to the chassis Related Links Installing the System Board Installing The System Board Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis Tighten the 7 mm hex screw securing the system board to the chassis Tighten the screws securing the system board to the chassis Close the expansion card latch
41. s then re install one module and re start the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error If only one memory module is installed try moving it to a different DIMM connector and re start the computer e favailable install verified working memory of the same type into your computer LED Power Button Problem Description BIOS may be corrupt or missing 42 Troubleshooting Steps The computer hardware is operating normally but the BIOS may be corrupt or missing j OOOO Power Button Problem Description A possible system board failure has occurred Troubleshooting Steps Remove all peripheral cards from the PCI and PCI E slots and re start the computer If the computer boots add the peripheral cards back one by one until you find the bad one j OOOO Power Button Problem Description Power connector not installed properly Troubleshooting Steps Re seat the 2x2 power connector from the power supply unit j 00909 Power Button Problem Description Possible peripheral card or system board failure has occurred Troubleshooting Steps Remove all peripheral cards from the PCI and PCI E slots and re start the computer If the computer boots add the peripheral cards back one by one until you find the bad one LED Power Button Problem Description A possible system b
42. sa cL acid een 46 ET FOR Messa eStin sei t Sob c ce oett teen br doe tote Vots bue quc tL INL UN IM P A e EE 48 Address mark NOLTOUNG RR Omm 48 Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support esss 49 Alert Security override Jumper Is Installgqds 5 ascen cien ddim da gU bv ce Pu rs Pr Pr vov reor bv cd bonas 49 Attaconienrraled 0 TOSDOLIG iade rorem cvti e Fue ossa chat ecu uNS a nr cielo Ven ee a Or nd s 49 Bad command OF TNE NaMe asian oe piri Qut Ur Gia daadea E EU ud oa coa t i a rb eu Cou awe dC 49 Bad error correction code ECC on disk read enne nnn 49 Controller Tias TallBt csse Gti etre en a aur nde ee d nec ETE 49 Data er 0 ATP 49 DECreaSiNG av all ADE memo ainada A AAA 49 Diskettedive 0 seek fallu etch St iode e vestit aa onr aded lo EL Le eL crc EM CEA 50 Diskettereadtaltii Ereni a T AOT 50 Diskett subsysternt resettal d soniri N a a an 50 Gate AU Fall feuc snas aa el a ST en a N EE 50 EWE Felli TAN e RE tmo 50 Hard disk drive configurar erFOE susciter aed sapone deed sid ven D a tet i rw hl cor EE Fg Tuus 50 Hargsdiskdrive controller481llllB dsiaenbsrda ence nervi t rud On a du bx Rt cr QD rk a a EY s otl 50 Hard disk drive failure sided eonim ceotecwscedaredecessutesibeuisentcantaceseGdentuas et xb evt ot eo De dee ton o oe ardet us exe Dea un ud 50 Hardsdis
43. scent n ra Dl Mta MG bord 52 Non system disk or CISION Ol asecasiftadt aide caria cipio deis ccena tese satus dni acre ui RS SA e S du 52 Nota pootdiskete orana a ee IUE ette etd tiber dU Po eM 52 Plug and play configuration BPE OEaeen bcnc nentur Da Fiol cieli el Yd EE DV Y Ra v CR PER ERE Ld LER Pv URE DEN RE ERE 52 RGB TRU H R 53 hedquested sector MOL OUO coetanranvunexssasunantlavacencaauvile lose di re Rat A eaa Gad 53 RE SOU LANE Cl odiis bet tee ino ME p UE edet Let M LEM Cu Ae uec 53 SBGEOI noO oie t usos us RUD L tct o dia b e dei aee Do a OA TAE Od E Dai nee alui Die AD d Dei 53 SBBICBHEOE sass anc toile Ce bv rp ERE CDM eter bina a ot oet dup d Ci pe fea uoles p Pn v prS rH coq Oe 53 Shutdown fallUf 6 5 etes ated deti casey chalets ede ba Co was ea D citet o ant vant dees EDS I 53 Time of day clock stopped ccccesccsesseeseseseessesceessesseusseesseesseucoeucoescoesseeesaeeseeeseesseesgeseesseussenssenssenssaseeaseeeess 53 Time of day not set please run the System Setup program cscccccsssceeessseeeessseeeessseeeessseeeeessseeeeesseeeeeseeeees 53 Timer enp Gouhter 2 AIO dssdo en acea nctus tun dod uut ier sess t uae ntu dt d c e E ed 53 Unexpected interrupt in protected mode esseeeseeeeeeeneennnnnennnn nnne nnne nnns 54 WARNING Dell s Disk Monitoring System has detected that drive 0 1 on the primary secondary EIDE controller is operating out
44. side of normal specifications It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell eee 54 VVEIEB EU IE uan isdem cureee isto a A aM cat 54 VWritedaultonselgeted diye sii cci de o Eb Eb edo ea e be buda dtu v ce Do ES i edet dae 54 MIS hot aecessible The deviceJds HOETOSQV su oin ieri bete p Hace ein eue de at os apis bere p PR E a o Lb tates 54 SECCIONS aa Sates ons pastu eet edu E 55 Sors GL AU OM NNNM 55 6 Contacting Dell i ER ERES SN UEM ENIM III 61 COMA CEM NE RE m 61 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have read the safety information that shipped with your computer e Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order IN WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory compliance IN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as au
45. system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover AN CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Connect any telephone or network cables to your computer Connect your computer and all attached devices to their electrical outlets Turn on your computer If required verify that the computer works correctly by running the Dell Diagnostics e wA qe Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull up the cover release latch at the side of the computer 3 Lift the cover upward to a 45 degree angle and remove it from the computer Related Links Installing the Cover Installing The Cover 1 Place the computer cover on the chassis 2 Press down on the computer cover until it clicks into place 3 Follow the procedures in After Working Inside Your Computer Related Links Removing the Cover Removing the Front Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Prythe front bezel retention cl
46. teps Clear CMOS e Disconnect all internal and external peripherals and restart the computer If the computer boots add the peripheral cards back one by one until you find the bad one e fthe problem persists the system board system board component is faulty Power Button o Problem Description Some other failure has occurred LED Troubleshooting Steps Ensure that the display monitor is plugged into a discrete graphic card e Ensure that all hard drives and optical drive cables are properly connected to the system board e fthereisan error message on the screen identifying a problem with a device hard drive check the device to make sure it is functioning properly e f the operating system is attempting to boot from a device optical drive check system setup to ensure the boot sequence is correct for the devices installed on your computer Beep Codes The computer can emit a series of beeps during start up if the display cannot show errors or problems These series of beeps called beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 sec and the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code 1 1 2 Cause Microprocessor register failure Code 1 1 3 Cause NVRAM Cod
47. thorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer gt CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins i AN CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned K NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched 2
48. ver Follow the procedures in After Working Inside Your Computer Related Links Removing the Power Switch Cable Removing the System Fan D om e c p gt 22 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Remove the drive cage Remove the fan shelter Disconnect the fan cable from the system board 7 8 9 Pry up the grommets from the system fan and remove it Related Links Installing the System Fan 23 Installing The System Fan py a ep oo N O m e URN Insert the four grommets into the system fan Place the system fan in the chassis Pass the four grommets through the chassis and slide outward along the grooves to secure them in place Connect the fan cable to the system board Install the fan shelter Install the drive cage Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer Related Links Removing the System Fan Removing The Input Output 1 0 Panel SHE spe ww N 24 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Remove the drive cage Unthread the I O panel or the FlyWire cable from the fan shelter clip and heat sink Remove the single screw that secures the I O panel to the chassis 8 Slide the I O panel towards the right of the computer to release it from the chassis 9
49. xpand and collapse field Enter left or right arrow key or Expand or collapse all fields lt gt 34 Action Exit BIOS Change a setting Select field to change Cancel modification Reset defaults Keystroke Esc Remain in Setup Save Exit Discard Exit Left or right arrow key Enter Esc lt Alt gt lt F gt or Load Defaults menu option System Setup Options K NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear General System Information Boot Sequence Date Time System Configuration Integrated NIC Serial Port Displays the following information e System Information Displays BIOS Version Service Tag Asset Tag Ownership Date Manufacture Date and the Express Service Code e Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM 1 Size DIMM 2 Size DIMM 3 Size and DIMM 4 Size e Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology e PCI Information Displays SLOT1 SLOT2 SLOT3 SLOT4 e Device Information Displays SATA 0 SATA 1 SATA 2 SATA 3 and LOM MAC Address Allows you to specify the order in which the computer attempts to find an operating system from the devices specif
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