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HP ProBook 4341s

1. cececceeeeeeeeeeeeeeteees 106 Blu ray ROM DVDRW SuperMulti DL Drive oe ee crete eee eee ene tees ee eeaeeeeeeeeaeeeeeeeeaaes 107 Specification information in Device Manager cccccceeeeeeneeeeeeeeeneeeeeeeeecaaeeeeeeenaeeeeeeeiaeeeeeeeeeaas 108 T Backup and COG asc ssa as eas wea peec sca vempc nen doo sve wesc neu dene cea ane ones neu aia ne eee neuRE a 109 Windows 7 Backup and recovery cceceecceeeee ee eetnee eee ttn ee eerie tees etnies eee taeeeeeenaeeeeeenieeeeenee 109 Creating recovery media with HP Recovery Disc Creator 0 ccccceeeeeeseeeeeeeeeeneeeeeeeeeaes 110 Creating recovery media cccccesceccceeeeseceeceetessececeeetseececeneesseceeceneenseceeeeetensaes 110 Backing Up Your INTOrMAalION 1 c cdeececscassyeeetiaersiet nE AEE 110 Performing a system recovery 0 ce eceeeeeeeeentne eter eeetne teste eneeeeeeeeiaeeeeeeeenaeeeeeeeeneeeeeeeeaes 111 vii Using the Windows recovery tools eeeceeeeeeeeeeeeneeeeeeeeeeaeeeeeeeeaaeeeeeeeeeaaas 111 Using TTI recovery tools cerio neia EA A ARE 112 Using a Windows 7 operating system DVD purchased separately 113 Windows 8 Backup and recovery 00 eee cece ttr ee ne eee eee ANANE KEKANA ARREAK RNN 114 Backing Up your information e sirsie niara nT E R TEREA 114 Performing amp System reCOvVETy 2 c cccccccceeeecesececeeeesuenccceeenestecdceeeetectececeeererbstaceeneeneesaeees 115 Using the Windows recov
2. 500 GB 5400 rpm 683802 001 320 GB 7200 rpm 634862 001 320 GB 5400 rpm 645193 001 128 GB solid state drive 684253 001 Hard Drive Hardware Kit includes hard drive bracket and screws 684238 001 2 Optical drives include bezel bracket and screws DVD ROM drive 703886 001 DVD RW Double Layer Drive 684249 001 Blu ray ROM DVD RW SuperMulti DL Drive 684250 001 28 Chapter 3 Illustrated parts catalog Miscellaneous parts Description Spare part number Notebook combination lock 591699 001 Cases Basic carrying case 455084 001 Professional slim top load case 592923 001 Nylon case 612757 001 Mice Mouse optical 390632 001 Mouse optical travel 434594 001 AC adapters 65 W AC adapter 69371 1 001 65 W AC adapter for use in India and the People s Republic of China 693710 001 90 W AC adapter 693712 001 90 W AC adapter for use in India and the People s Republic of China 693713 001 Power cords For use in Australia 490371 011 For use in the People s Republic of China 490371 AA1 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Japan 490371 291 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in Thailand 490371 201 For use in the United Kingdom 490371 031 For use in the United States 49037
3. Windows 8 Professional 64 Web only support Windows 7 Home Basic 32 Windows 7 Home Premium 32 Windows 7 Professional 32 Windows XP Professional discrete driver not supported Certified Microsoft WHQL SuSE Linux Enterprise SLED Service Pack 2 64 bit Serviceability End user replaceable parts AC adapter Battery system Hard drive Memory module Optical drive Chapter 1 Product description WLAN module WWAN module SIM Keyboard 2 External component identification Display Windows models ee pe Component Description 1 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 Internal microphone s 1 or 2 depending on Record sound model 4 Webcam light select models only On The webcam is in use Display Windows models 7 8 Component 5 Webcam select models only Description Records video and captures still photographs To use the webcam in Windows 7 select Start gt All Programs gt Music Photos and Videos gt WebCam Companion For information about using the webcam in Windows 8 access Help and Support From the Start screen type help and then select Help and Support 6 Internal display switch Turns o
4. Hard drive see Hard drive on page 46 Optical drive see Optical drive on page 44 Keyboard see Keyboard on page 54 Remove the top cover 1 Position the computer upside down with the front toward you 56 Chapter 4 Removal and replacement procedures 2 Remove the following covers and screws that secure the top cover to the computer 1 4 rubber screw covers 2 11 Torx T8M2 5x6 0 screws Cat td aa a ie r 4 4 7 Component replacement procedures 57 3 Remove the following screws that secure the top cover to the computer 1 3 Phillips PM2 0x2 0 screws from the battery bay 2 3 Phillips PM2 0x2 0 screws from the optical drive bay F m f a G a On G a a a 0 4 Position the computer upright with the front toward you 58 Chapter4 Removal and replacement procedures 5 6 Disconnect the following cables from the system board 1 Power button function board cable 2 Audio board cable 3 Fingerprint reader board cable Remove the Torx T8M2 5x6 0 screw that secures the top cover to the computer Component replacement procedures 59 7 Pry upon the top of the top cover 1 to disengage it from the computer and then remove the top cover from the computer 2 Reverse this procedure to install the top cover 60 Chapter 4 Removal and replacement procedures Fingerprint reader board Ey NOTE All fingerprint reader assembly
5. Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Windows 8 Computer Setup BIOS and Advanced System Diagnostics 97 PY NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 2 5 From the Start screen type windows and then click Windows Explorer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe The BIOS installation begins Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics System Tune Up This g
6. Windows 8 Professional Digital Product Key 64 bit with Windows 7 Professional 64 Image and Office 2010 Starter Windows 8 Professional Digital Product Key 64 bit with Windows 7 Professional 64 Image and Office 2010 Personal Windows 8 Professional Digital Product Key 64 bit with Windows 7 Professional 64 Image and Office 2010 Home amp Business Windows 8 Professional Digital Product Key 64 bit with Windows 7 Professional 64 Image and Office 2010 Professional Windows 8 Multi language ML 64 bit with Office 2010 Transition OEM Preinstallation Kit OPK Windows 8 Emerging Markets EM 64 bit with Office 2010 Transition OEM Preinstallation Kit Windows 8 Chinese Market CH 64 bit with Office 2010 Transition OEM Preinstallation Kit Windows 8 Multi language 64 bit with Office 2010 Personal Windows 8 Multi language 64 bit with Office 2010 Home amp Business Windows 8 Multi language 64 bit with Office 2010 Professional Windows 8 Professional 64 bit with Office 2010 Transition OEM Preinstallation Kit Windows 8 Professional 64 bit with Office 2010 Personal Windows 8 Professional 64 bit with Office 2010 Home amp Business Windows 8 Professional 64 bit with Office 2010 Professional Restore Media Windows 7 Professional 64 Windows 7 Professional 32 6 Category Description Windows 7 Home Premium 64 Windows 7 Home Basic 64 DRDVD Windows 7 DRDVD Windows 8
7. 2 3 4 5 Turn off the computer Connect the USB Disk On Key to a USB port on the computer Turn on the computer while holding down the f9 key Once the system has booted the Boot Options menu should appear Using the arrow keys select USB Disk On Key and press enier NOTE The description may vary from one USB key to another Any entry other than Optical Disk Drive Notebook Hard Drive or Notebook Ethernet should be the USB Recovery Disk On Key Once the USB Recovery Disk On Key has been selected press enter The USB Recovery Disk On Key will boot Once the USB Recovery Disk On Key has booted a dialog box will prompt Do you want to start the System Restore If data on the computer has not been backed up use the tab key and select No The system will reboot Back up the system data and repeat the previous steps If no data should be saved from the computer use the tab key to select Yes Press enter to begin the recovery process After the files are copied to the system follow the on screen instructions SUSE Linux Backup and recovery 121 Remove everything and reinstall SLED Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data applications and sett
8. Preliminary replacement requirements 35 Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid d
9. Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 40 Remove the bottom door see Bottom door on page 42 Ey NOTE Instructions for removing the hard drive are imprinted on the service door Remove the hard drive 1 2 Position the computer upside down with the battery bay toward you Remove the four Phillips PM2 5 2 5 screws 1 that secure the hard drive to the computer 46 Chapter4 Removal and replacement procedures 3 Pull the Mylar tab on the hard drive 2 toward the side of the computer to disengage the hard drive from the connector and then lift the hard drive out of the hard drive bay 4 If it is necessary to replace the hard drive cover lift the Mylar tab to unlock it 5 Remove the four Phillips PM3 0x3 0 hard drive cover screws 1 that secure the cover to the hard drive Component replacement procedures 47 6 Lift the top of the Mylar cover 2 from the drive and then remove the cover from the hard drive 3 Reverse this procedure to reassemble and install the hard drive Memory modules YNOTE Primary and expansion
10. Operating system logo key Function keys Description Executes frequently used system functions when pressed in combination with a function key Displays the operating system menu Execute frequently used system functions when pressed in combination with the fn key 4 Embedded numeric keypad keys When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 5 Operating system applications key Displays a shortcut menu for items beneath the cursor 6 num Ik key Turns the embedded numeric keypad on and off when pressed in combination with the fn key Top 15 Front 008 O Component 1 am Hard drive light tp Ta 2 Media Card Reader Description e Blinking white The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive Supports the following digital card formats e Memory Stick PRO e Memory Stick PRO Duo needs an adapter e MultiMediaCard MMC e MultiMediaCardplus MMC e Secure Digital SD Card e Secure Digital High Capacity SDHC Card e Secure Digital Extra Capacity SDXC Card 3 G Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or a television audio WARNING To reduce the risk of personal inju
11. message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc 102 Chapter 5 Computer Setup BIOS and Advanced System Diagnostics 6 Specifications Computer specifications Metric U S Dimensions Length 22 9 cm 9 0 in Width 32 6 cm 12 8 in Height front to rear 2 5 to 3 3 cm 1 0 to 1 3 in Weight equipped with optical drive 1 SODIMM hard drive 2 0 kg 4 5 Ibs WLAN module 6 cell battery Input power Operating voltage 19 0 V dc 4 74 A 90 W or 18 5 V dc 3 5 A 65 W Operating current 4 74Aor3 5A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Computer specifications
12. r HP ProBook 4340s Notebook PC HP ProBook 4341s Notebook PC Maintenance and Service Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition October 2012 Document Part Number 702221 001 Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surfac
13. 320 GB 5400 rpm hard drive 7 mm 652972 001 2 GB memory module PC3 12800 1600 MHz DDR3 653340 001 Intel Core i3 processor 2350M 2 3 GHz processor 3 MB L3 cache includes thermal material 655795 001 Bs a oo Do oo oe ooo P P P PIPPIP gt Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 30 Chapter 3 Illustrated parts catalog Spare part CSR Description number flag 657325 001 A Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 664663 001 N Intel Celeron B840 processor 1 9 GHz processor 3 MB L3 cache includes thermal material 668969 001 A Ericsson F5321 HSPA with GPS 669831 001 A 6 cell 51 WHr 2 55 Ah Li ion battery 670290 001 A Intel Centrino Wireless N 2230 WLAN card 670292 001 A Intel Centrino Advanced N 6235 WLAN card 670691 001 A Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCle HMC 675794 001 A Atheros AR9485 802 11b g n 1x1 WiFi Adapter 676359 001 N Intel Core i5 processor 2450M 2 5 GHz 3 MB L3 cache includes thermal material 676785 001 N Intel Pentium processor B970 2 3 GHz 2 MB L3 cache includes thermal material 676786 001 A QC Atheros AR9462 802 11a b g n 2x2 BT4 0 combo 677152 001 N Intel Core i3 processor 2370M 2 4 GHz 3 MB L3 cache includes thermal material 680647 001 N Intel Core i7 processor 3612QM 2 1 GHz 6 MB L3 cache include th
14. Backing up your information Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools EY NOTE For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Windows 7 Backup and recovery 109 Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media After you successfully set up the computer you can create recovery media using HP Recovery Disc Creator This recovery media allows you to reinstall your original operating system as well as select drivers and applications if the hard drive becomes corrupted HP Recovery Disc Creator can create two kinds of recovery DVDs as follows e Windows DVD Installs the operating system without additional drivers or applications e Driver DVD Installs specific drivers and applications only in the sa
15. Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 From the Start screen type backup click Settings and then select from the list of displayed options 2 Follow the on screen instructions to set up your backup create a system image select models only or create system repair media select models only 114 Chapter 7 Backup and recovery Performing a system recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Ey NOTE If you are unable to boot start up your computer and you cannot use the system repair media you previously created select models only you must purchase Windows 8 operating system media to reboot the computer and repair the operating system Using the Windows recovery tools To recover information you previously backed up A From the Start screen type h and then select Help and Suppor
16. HSPA CDMA 634400 001 HP un2430 EV DO HSPA Mini Card 702080 001 15 Optical drive includes bracket bezel and screws DVD ROM drive 703886 001 DVD RW Double Layer Drive 684249 001 Blu ray ROM DVD RW SuperMulti DL Drive 684250 001 16 WLAN module Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Intel Centrino Wireless N 2230 670290 001 Intel Centrino Advanced N 6235 670292 001 Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCle HMC 670691 001 Atheros AR9485 802 11b g n 1x1 WiFi Adapter 675794 001 QC Atheros AR9462 802 11a b g n 2x2 BT4 0 combo 676786 001 Atheros AR9565 802 11bgn 1x1 WiFi BT4 0 combo Adapter 690019 001 Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 690020 001 Ralink RT5390R 802 11bgn 1x1 Wi Fi Adapter 691415 001 17 Latch Kit includes knob spring and left and right latches 686319 001 Heat sink includes replacement thermal material 18 For use in models with discrete graphics 683860 001 For use in models with UMA graphics 683861 001 19 Memory modules 4 GB PC3 12800 1600 MHz DDR3 641369 001 2 GB PC3 12800 1600 MHz DDR3 652972 001 20 Processor includes replacement thermal material Intel Core i7 processor quad core 3632QM 2 2 GHz processor with 6 MB L3 cache 701658 001 3612QM 2 1 GHz processor with 6 MB L3 cache 680647 001 Intel Core i5 processors dual core 33
17. The following diagnostic tests are available in Advanced System Diagnostics e Start up test This test analyzes the main computer components that are required to start the computer e Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect e Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately e Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact HP Customer Support to report the issue and purchase a replacement battery e System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu
18. and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions mo S O N To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file 100 Chapter 5
19. use the security screw can be stored inside the battery bay Remove the battery To use the security screw 1 Remove the battery 2 Remove the security screw from inside the battery bay 1 and insert it 2 to lock the service door in place Component replacement procedures 41 Bottom door Description Spare part number Bottom door 691116 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 Remove the bottom door 1 Position the computer upside down on a flat surface with the battery bay toward you 2 With the battery bay toward you remove the security screw 1 if the security screw is being used For additional information about the security screw see Using the optional security screw on page 41 3 Slide the service door release latches 2 to release the service door 2 NOTE You can slide the service door release latches simultaneously or you can slide them one at a time A Slide the service door towards the front of the computer 3 and then lift it 4
20. 1 001 Rubber Kit includes bezel screw covers and base enclosure screw plugs 684246 001 Screw Kit 684247 001 Miscellaneous parts 29 Sequential part number listing CSR flag designations A Mandatory B Optional C Service technician recommended N Non user replaceable Spare part number 390632 001 CSR flag A Description Mouse optical 434594 001 Mouse optical travel 455084 001 Basic carrying case 490371 001 Power cord for use in North America 490371 011 Power for cord use in Australia 490371 021 Power for cord use in Europe the Middle East and Africa 490371 031 Power cord for use in the United Kingdom 490371 111 490371 201 490371 291 490371 AA1 Power for cord use in Switzerland Power cord for use in Thailand Power for cord use in Japan Power for cord use in the People s Republic of China 490371 AB1 Power for cord use in Taiwan 490371 AD1 Power for cord use in South Korea 490371 AR1 Power for cord use in South Africa 490371 BB1 Power cord for use in Israel 490371 D61 Power cord for use in India 591699 001 Notebook combination lock 592923 001 Professional slim top load case 612757 001 Nylon case 634400 001 634862 001 641369 001 645193 001 Sierra MC8355 Gobi3000 HSPA CDMA 320 GB 7200 rpm hard drive 7 mm 4 GB memory module PC3 12800 1600 MHz DDR3
21. 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 40 Remove the bottom door see Bottom door on page 42 Remove the WLAN module 1 2 Position the computer upside down Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module E NOTE The WLAN antenna cable labeled 1 connects to the WLAN module Main terminal labeled 1 The WLAN antenna cable labeled 2 connects to the WLAN module Aux terminal labeled 2 If the computer is equipped with an 802 11a b g n WLAN module the yellow WLAN antenna cable connects to the middle terminal on the WLAN module Remove the two Phillips PM2 5x3 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 52 Chapter4 Removal and replacement procedures 4 Remove the WLAN module 3 by pulling the module away from the slot at an angle Ey NOTE WLAN modules are designed with a notch to prevent incorrect insertion Ey NOTE Ifthe WLAN antennas are not connected to the terminals on the WLAN mod
22. 684239 001 N Display Hinge Kit includes left and right display hinges left and right display hinge covers bezel screw covers and screws Sequential part number listing 31 Spare part CSR Description number flag 684240 001 N Function board Power button board includes cable 684241 001 N Plastics Kit includes optical drive protective insert and Secure Digital card protective insert 684242 001 N Speaker assembly 684243 001 N Top cover for use in models with a fingerprint reader includes touchpad 684244 001 N Top cover for use in models without a fingerprint reader includes touchpad 684245 001 N Audio board includes cable 684246 001 N Rubber Kit includes bezel screw covers and base enclosure screw plugs 684247 001 N Screw Kit 684248 001 N RTC battery 684249 001 A DVD RW Double Layer Drive includes bezel bracket and screws 684250 001 A Blu ray ROM DVD RW SuperMulti DL Drive includes bezel bracket and screws 684251 001 N Display panel 33 8 cm 13 3 inch anti glare 684252 001 A Keyboard for use in models without Windows 8 in the United States 684252 031 A Keyboard for use in models without Windows 8 in the United Kingdom 684252 041 A Keyboard for use in models without Windows 8 in Germany 684252 051 A Keyboard for use in models without Windows 8 in France 684252 061 A Keyboard for use in models without Windows 8 in Italy 684252 071 A Keybo
23. Bottom door see Bottom door on page 42 Hard drive see Hard drive on page 46 Optical drive see Optical drive on page 44 Keyboard see Keyboard on page 54 Top cover see Top cover on page 56 When replacing the system board be sure to remove the following components from the defective system board and install on the replacement system board SIM card see SIM on page 43 Memory module see Memory modules on page 48 Component replacement procedures 71 e WLAN module see WLAN Bluetooth combo card on page 52 e WWAN module see WWAN module on page 50 Remove the system board 1 Position the computer upright with the front toward you 2 Disconnect the display cable 1 speaker cable 2 and the power cable 3 from the system board 3 Remove the Phillips PM2 5x6 0 screw 1 that secures the system board to the base enclosure 4 Lift the right side of the system board up at an angle 2 and then lift the system board up and to the right to remove it 3 Reverse this procedure to install the system board 72 Chapter 4 Removal and replacement procedures Heat sink YNOTE The fan and heat sink are combined into one assembly All fan heat sink spare part kits contain replacement thermal material Description Spare part number Heat sink for use in computers with discrete graphics 683860 001 Heat sink for use in computers with UMA graphics 683861 001 Before removing the
24. Computer Setup BIOS and Advanced System Diagnostics Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by starting Computer Setup 1 Start Computer Setup 2 Use a pointing device or the arrow keys to select File gt System Information 3 To exit Computer Setup without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter Ey NOTE You can also determine the BIOS version by turning on or restarting the computer pressing the esc key while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then pressing the f1 key Follow the on screen instructions to exit this screen Downloading a BIOS update A CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power so
25. Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the following components a Bottom door see Bottom door on page 42 b Keyboard see Keyboard on page 54 c Top cover see Top cover on page 56 Remove the function board power button board assembly 1 Position the top cover upside down 2 Remove the three Phillips PM2 0x3 0 screws 1 that secure the boards to the top cover Ey NOTE The function board is secured with two screws The power button board is secured with one screw 3 Remove the function board from the top cover 2 Component replacement procedures 65 4 Remove the power button board from the top cover 3 Reverse this procedure to install the function board power button board 66 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery 684248 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC
26. For use in models with a fingerprint reader 684243 001 For use in models without a fingerprint reader 684244 001 4 Audio board includes cable 684245 001 5 RTC battery 684248 001 6 Function board Power button board includes cables 684240 001 7 Fingerprint reader assembly includes cable and bracket 683862 001 8 System board includes replacement thermal material For use in models without Windows 8 models e Discrete graphics 683855 001 e UMA graphics 683856 001 e UMA graphics in Japan 696335 001 For use in Windows 8 models e Discrete graphics and Windows 8 Standard 683855 501 e Discrete graphics and Windows 8 Professional 683855 601 e UMA graphics and Windows 8 Standard 683856 501 e UMA graphics and Windows 8 Professional 683856 601 e Discrete graphics and Windows 8 Standard in Japan 696335 501 e UMA graphics and Windows 8 Professional in Japan 696335 601 9 Speaker assembly 684242 001 10 Power connector cable includes bracket and screws 683859 001 11 Battery Li ion 6 cell 51 WHr 2 55 Ah 669831 001 12 Base enclosure 683857 001 13 Hard drive 500 GB 5400 rpm 683802 001 320 GB 7200 rpm 634862 001 320 GB 5400 rpm 645193 001 128 GB solid state drive 684253 001 24 Chapter 3 Illustrated parts catalog Item Description Spare part number 14 WWAN modules Ericsson F5321 HSPA with GPS 668969 001 Sierra MC8355 Gobi3000
27. MIDI CDTEXT CD R and CD RW DVD R DVD R 9 CD ROM CD ROM XA DVD RW DVD R DVD R 9 DVD RW MIXED MODE CD CD I CD I Bridge DVD RAM Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM HD ROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for Dual Layer HD DVD RW Access time cD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode Blu ray ROM DVD RW SuperMulti DL Drive 107 Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer as well as provides hardware specification information You can also add hardware or modify device configurations using Device Manager Ey NOTE Windows 7 includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to
28. Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery 94 Chapter5 Computer Setup BIOS and Advanced System Diagnostics You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Windows 8 Computer Setup BIOS and Advanced System Diagnostics Using Computer Setup Computer Setup o
29. Windows 8 in India 684252 DD1 A Keyboard for use in models without Windows 8 in Iceland 684252 DH1 A Keyboard for use in models without Windows 8 in the Netherlands 684252 FL1 A Keyboard for use in models without Windows 8 in the Czech Republic and Slovakia 684252 FP1 A Keyboard for use in models without Windows 8 in Africa 684253 001 A 128 GB solid state drive 686319 001 N Latch Kit includes knob spring and left and right latches 690019 001 A Atheros AR9565 802 11bgn 1x1 WiFi BT4 0 combo Adapter 690020 001 A Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 691116 001 A Bottom door 691415 001 A Ralink RT5390R 802 11bgn 1x1 Wi Fi Adapter 692428 001 N Intel Pentium processor B980 2 4 GHz 2 MB L3 cache includes thermal material 693710 001 A 65 W AC adapter for use in India and the People s Republic of China 693711 001 A 65 W AC adapter 693712 001 A 90 W AC adapter 693713 001 A 90 W AC adapter for use in India and the People s Republic of China 696335 001 N System board for use in models without Windows 8 in models with UMA graphics in Japan 696335 501 N System board for use in models with discrete graphics and Windows 8 Standard in Japan 696335 601 N System board for use in models with UMA graphics and Windows 8 Professional in Japan 700627 001 N Intel Core i3 processor 3120M 2 4 GHz 3 MB L3 cache include thermal material 700628 001 N Intel Pentium processor 2020M 2 4 GHz 2 MB L3 cache include thermal mater
30. Windows Help and Support for more information After you open Device Manager drill down to a device and double click it to access its properties To access Device Manager in Windows 8 1 From the Start screen type control and then select Control Panel 2 Select System and Security and then in the System area click Device Manager A list display all the devices installed in your computer To access Device Manager in Windows 7 1 Select Start gt Computer gt System properties 2 Inthe left pane click Device Manager To access Device Manager in Windows XP 1 Select Start gt My Computer 2 Inthe left pane of the System Tasks window select View system information 3 Select Hardware tab gt Device Manager 108 Chapter6 Specifications 7 Backup and recovery Windows 7 Backup and recovery To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only with the installed optical drive select models only or an optional external optical drive or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options Creating a system repair disc select models only by using the installed optical drive select models only or an optional external optical drive
31. in the Advanced System Diagnostics window 98 Chapter5 Computer Setup BIOS and Advanced System Diagnostics To start Advanced System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc SUSE Linux Computer Setup BIOS and Advanced System Diagnostics Computer Setup or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup EY NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10
32. option allows you to start fresh and keep what is important to you Ly IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory Ey NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support Eyf NOTE You may be prompted for your permission or password when using Refresh See Windows Help and Support for more information From the Start screen type h and then select Help and Support To start Refresh 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Click Settings 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your c
33. outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the following components a Bottom door see Bottom door on page 42 b Keyboard see Keyboard on page 54 c Top cover see Top cover on page 56 Remove the RTC battery 1 Position the computer upright with the front toward you N Use a screwdriver to loosen the battery from the slot P Lift the battery from the system board Reverse this procedure to install the RTC battery Component replacement procedures 67 Speaker assembly Description Spare part number Speaker assembly 684242 001 Before removing the speaker assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the following components a Bottom door see Bottom door on page 42 b Keyboard see Keyboard on page 54 c Top cover see Top cover on page 56 Remove the speaker assembly 1 Position the computer upright with the front toward you 2 Disconnect the speaker cable from the s
34. protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 39 Component replacement procedures This chapter provides removal and replacement procedures Battery Description Spare part number 6 cell 51 WHr 2 55 Ah Li ion battery 669831 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Position the computer upside down on a flat surface 2 Slide the battery release latches 1 to release the battery Ey NOTE You can slide the battery release latches simultaneously or one at a time 3 Tilt the battery upward 2 to remove it from the battery bay 3 Install the battery by inserting it into the battery bay until you hear a click 40 Chapter4 Removal and replacement procedures Using the optional security screw Use the optional security screw to lock the service door to the bottom of the computer When not in
35. spare part kits include cable bracket and screws Description Spare part number Fingerprint reader board includes cable bracket and screws 683862 001 Before removing the fingerprint reader board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the following components a Bottom door see Bottom door on page 42 b Keyboard see Keyboard on page 54 c Top cover see Top cover on page 56 Remove the fingerprint reader board 1 Position the top cover upside down 2 Remove the Phillips PM2 0x3 0 screw 1 that secures the fingerprint reader board bracket to the top cover 3 Slide the bracket toward the edge of the top cover 2 and then lift it off the top cover 3 Component replacement procedures 61 4 Remove the reader board and cable assembly from the top cover 4 Reverse this procedure to install the fingerprint reader board 62 Chapter 4 Removal and replacement procedures Audio board Description Spare part number Audio board includes cable 684245 001 Before
36. to enter Computer Setup Using Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions Ey NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter Computer Setup SUSE Linux Computer Setup BIOS and Advanced System Diagnostics 99 To exit Computer Setup menus choose one of the following methods e To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter e To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen
37. 0 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the bottom door see Bottom door on page 42 Remove the optical drive 1 Position the computer upside down with the right side toward you 2 Remove the Phillips PM2 5x6 0 screw 1 that secures the optical drive to the computer 3 Push the optical drive tab 2 to release the optical drive from the computer 44 Chapter4 Removal and replacement procedures 4 Remove the optical drive 3 from the computer Reverse this procedure to install an optical drive Component replacement procedures 45 Hard drive Ey NOTE All hard drive spare part kits include a hard drive bracket and screws Description Spare part number 500 GB 5400 rpm hard drive 683802 001 320 GB 7200 rpm hard drive 634862 001 320 GB 5400 rpm hard drive 645193 001 128 GB solid state drive 684253 001 Hard Drive Hardware Kit includes hard drive bracket and screws 684238 001 Before disassembling the computer follow these steps 1
38. 103 Nonoperating Metric U S 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 33 8 cm 13 3 in HD display specifications Metric U S Active diagonal size 33 8 cm 13 3 in Resolution 1366x768 HD Active area 293 38x165 02 PPI 118 Surface treatment Anti glare Contrast ratio Response time 300 1 typical Anti glare 16 ms Brightness 200 nits typical Viewing angle SVA Backlight LED Luminance uniformity 13 points 1 4 typ 1 6 max Lifetime 1 2 luminance 12 000 hours Color coordinate white 0 313 0 329 Color tolerance white 0 02 Color tolerance R G B 0 03 Color gamut 45 NTSC CIE1931 104 Chapter 6 Specifications Hard drive specifications 320 GB Dimensions Height 9 5 mm Width 70 mm Weight 92g Interface type SATA Transfer rate 100 MB sec Security ATA security Seek times typical read including setting Single track 1 5 ms Average 13 ms Maximum 27 ms Logical blocks 625 142 448 Disc rotational speed 5400 rpm or 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specif
39. 119 Windows 7 109 Windows 8 114 Backup and Restore 114 base enclosure spare part number 24 31 battery removal 40 spare part number battery bay 19 battery release latches 19 BIOS determining version 92 97 101 downloading an update 93 97 101 updating 91 97 100 Blu ray ROM DVD RW SuperMulti DL Drive specifications 107 24 31 40 132 Index Blu ray ROM DVD RW SuperMulti DL Drive spare part number 25 28 32 44 Bluetooth card spare partnumber 52 bottom door removal 42 spare part number buttons left TouchPad 10 optical drive eject 18 power 13 right TouchPad 10 TouchPad on off 10 Web browser 13 wireless 13 26 33 42 Cc cables service considerations 36 caps lock light identifying 11 case basic carrying 29 30 case nylon 29 30 case slimtop load 29 30 chipset product description 1 components bottom 19 display 7 9 front 16 leftside 17 right side 18 top 10 computer reset Computer Setup navigating and selecting 89 95 99 restoring factory settings 90 96 100 SUSE Linux 99 117 122 Windows 7 89 Windows 8 95 computer setup navigating and selecting 99 restoring factory settings 100 computer specifications 103 connectors power 18 connectors service considerations 36 D diskette drive precautions 36 display assembly removal 79 spare partnumbers 79 display bezel removal 82 spare partnumbers 27 31 display component recycling 126 display components spare part numbers 27 d
40. 60M 2 8 GHz processor with 3 MB L3 cache 681953 001 3320M 2 6 GHz processor with 3 MB L3 cache 681952 001 2450M 2 5 GHz processor with 3 MB L3 cache 676359 001 Computer major components 25 Item Description Spare part number Intel Core i3 processors dual core 3120M 2 3 GHz processor with 3 MB L3 cache 700627 001 3110M 2 3 GHz processor with 3 MB L3 cache 682417 001 2370M 2 4 GHz processor with 3 MB L3 cache 677152 001 2350M 2 3 GHz processor with 3 MB L3 cache 653340 001 Intel Pentium processor dual core 2020M 2 4 GHz processor with 2 MB L3 cache 700628 001 B980 2 4 GHz with 2 MB L3 cache 692428 001 B970 2 3 GHz with 2 MB L3 cache 676785 001 Intel Celeron processor B840 1 9 GHz with 2 MB L3 cache 664663 001 21 Bottom door 691116 001 26 Chapter 3 Illustrated parts catalog Display components Qe Item Description Spare part number 1 Display bezel includes screw covers 683858 001 2 Webcam module 683508 001 Display Hinge Kit 684239 001 3 Display hinge covers left and right 4 Display hinges left and right Screw covers not illustrated Plastics Kit gt Item Description Spare part number Plastics Kit 684241 001 1 Optical drive protective insert 2 Secure Digital card protective insert Display components 27 Mass storage devices Description Spare part number 1 Hard drives
41. 7 product description 3 USB 17 18 power button board replacing 65 spare partnumber 65 power button identifying 13 power connector cable removal 87 spare part number 24 31 87 power connector identifying 18 power cord set requirements 123 spare part numbers 29 30 power light 11 power requirements product description 4 processor product description 1 removal 77 spare part numbers 25 77 product description audio 2 chipset 1 display panel 2 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 2 operating system 4 optical drives 2 pointing devices 4 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 6 webcam 2 wireless 2 product name 1 R recovery 117 recovery partition 116 134 Index recycle computer refresh 117 release latches battery 19 service door 19 removal replacement preliminaries 35 procedures 40 remove everything and reinstall 117 122 Windows 117 122 reset computer 117 122 steps 117 122 restoring the hard drive 116 RJ 45 network jack identifying 17 RTC battery removal 67 spare partnumber 24 32 67 Rubber Kit spare part number 32 S Screw Kit spare part number 29 32 Secure Digital card insert illustrated 27 security cable slot 17 security screw removal 41 security product description 4 service considerations 35 service door release latches 19 service tag 21 serviceability product
42. 7 processor Quad Core Spare part number 3632QM 2 2 GHz processor with 6 MB L3 cache 701658 001 3612QM 2 1 GHz processor with 6 MB L3 cache 680647 001 Intel Core i5 processors Dual Core 3360M 2 8 GHz processor with 3 MB L3 cache 681953 001 3320M 2 6 GHz processor with 3 MB L3 cache 681952 001 2450M 2 5 GHz processor with 3 MB L3 cache 676359 001 Intel Core i3 processors Dual Core 3120M 2 5 GHz processor with 3 MB L3 cache 700627 001 3110M 2 3 GHz processor with 3 MB L3 cache 682417 001 2370M 2 4 GHz processor with 3 MB L3 cache 677152 001 2350M 2 3 GHz processor with 3 MB L3 cache 653340 001 Intel Pentium processor Dual Core 2020M 2 4 GHz processor with 2 MB L3 cache 700628 001 B980 2 4 GHz with 2 MB L3 cache 692428 001 B970 2 3 GHz with 2 MB L3 cache 676785 001 Intel Celeron processor B840 1 9 GHz with 2 MB L3 cache 664663 001 Before removing the processor follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Remove the battery see Battery on page 40 5 Remove the following components a Bottom door see Bottom door on page 42 b Hard drive see Hard drive on page 46 c Optical drive see Optical drive on page 44 Disconnect all external devices connected to the computer Disconnect the power from the computer by
43. Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter e Intel Centrino Wireless N 2230 e Intel Centrino Advanced N 6235 e Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCle HMC e Atheros AR9485 802 11b g n 1x1 WiFi Adapter e QC Atheros AR9462 802 11a b g n 2x2 BT4 0 combo e Atheros AR9565 802 11bgn 1x1 WiFi BT4 0 combo Adapter e Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapt e Ralink RT5390R 802 11bgn 1x1 Wi Fi Adapter Integrated WWAN options by way of wireless module Two WWAN antennas built into display assembly world wide 5 band configured with panels Subscriber identity module SIM security Supports no WWAN option Supports the following WWAN modules e Sierra MC8355 Gobi 3000 HSPA CDMA with GPS e Ericsson 5321 HSPA with GPS e HP un2430 EV DO HSPA Mini Card Integrated personal area network PAN options by way of WLAN Bluetooth combo card External media card Ports Bluetooth 4 0 only supported by combo card 6 in 1 Digital Media Reader Slot Audio in stereo microphone Audio out stereo headphone RJ 45 Ethernet includes link and activity lights USB 3 0 3 USB 3 0 1 VGA Dsub 15 pin supporting 1600 x 1200 external resolution at 75 GHz hot plug unplug with auto detect HDMI 4 Category Description Multi pin AC port Keyboard pointing devices Full sized keyboard Power requ
44. EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Oo NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 126 Chapter9 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 127 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Position the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 128 Chapter 9 Recycling 10 Re
45. EMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HO5VV F 3X0 75 1 00mm2 conductor size with plug BS 1363 A with BSI or ASTA marks Requirements for specific countries and regions 125 9 Recycling Battery When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle Display WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Z CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the LCD panel and the backlight When you remove these components handle them carefully Ey NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance
46. Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tapes Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding
47. Home amp Business Japan only Windows 7 Professional 64 with Microsoft Office 2010 Professional Japan only Windows 7 Professional 32 with Microsoft Office 2010 Personal Japan only Windows 7 Professional 32 with Microsoft Office 2010 Home amp Business Japan only Chapter 1 Product description Windows 7 Professional 32 with Microsoft Office 2010 Professional Japan only Category Description Windows 7 Home Premium 64 with Microsoft Office 2010 Starter PPP EDGI Windows 7 Home Premium 64 with Microsoft Office 2010 Starter not for Japan Windows 7 Home Premium 64 with Microsoft Office 2010 Personal Japan only Windows 7 Home Premium 64 with Microsoft Office 2010 Home amp Business Japan only Windows 7 Home Premium 64 with Microsoft Office 2010 Professional Japan only Windows 7 Home Basic 64 with Microsoft Office 2010 Starter PPP EDGI Windows 7 Home Basic 64 with Microsoft Office 2010 Starter not for Japan Windows 7 Home Basic 64 with Microsoft Office 2010 Professional Japan only Windows 8 Professional Digital Product Key DPK 64 bit with Windows 7 Professional 32 Image and Office 2010 Personal Windows 8 Professional Digital Product Key 64 bit with Windows 7 Professional 32 Image and Office 2010 Home amp Business Windows 8 Professional Digital Product Key 64 bit with Windows 7 Professional 32 Image Digital Product Key and Office 2010 Home amp Business
48. TOD COVER aia nn caecceraacceetdcatubscie debate daccadeuaaudensagansdtecansaacaadesaavasedudnstiendctddcbadaanauesunsaueaneas 56 Fingerprint reader board ciccisenicciedonchidcliiioosliieasnlbdoueneaaieaaeds 61 Audio Doard cenaren aara a audited ras ieelan dee eat eda ad 63 Function board Power button board cc ceecceceeeeeeeeeeeeeeeeeneaaeeeeeeseeeaaeeeeeeeeeenaaeeeeeseeeeaaas 65 RUC Date ry cscsccct etenecedeet saevetecdet de swethcedtsiels ede daet saeedelnieialaa E ets 67 Speaker assembly sess adecedeetenndetecslaaneec Ma cata eddeseediacsdusnnace Mlawdanece A 68 Latch asSembly spccetsicapletstenedcecete dpehgenscteppeelluad E 69 System DOANE 2 ose2eeedssencedeeessuiecdeediniiaseeestieaeeitvtarsalviniaie T EARE 71 Heat SINK iesene ane eaa E a Ol etdaa sag a Ae eaa 73 PROCOSSOM inpoi na NE ENN 77 Display SSOmibly 22cccvcvalecetsetetidectehaledecestcedeedetend sageebeddvicdaneasetciadagessenecaeetevedeiedeceveaaiadeenves 79 POW6PF COMNGCIOM sarrerara E N EAA EAA A adden 87 5 Computer Setup BIOS and Advanced System Diagnostics s sssesssssusssunnsnunnrununnnnnnnnnnrnnnnnnnnnnnnnnnnnnnn 89 Windows 7 Computer Setup BIOS and Advanced System Diagnostics eeeeeeeeeeeeeeeeeerreeene 89 Using Computer Setup 0 cccccccccccccceccceceeeeeeeeeeeeee cece eee ceeeaaaaaaeaaacaeecaeeeeeeeeeeeeeeeeeteeeeeeees 89 Starting Computer Setup cessans iniaa a iae EAEE 89 Navigating and selecting in Computer Setup cc ccceeeeeee
49. VV F 3 conductor 0 75mm2 conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V ac or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75mmz2 or 1 25mm2 conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration 4 The flexible cord must be Type RVV 3 conductor 0 75mm2 conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark 5 The flexible cord must be Type HOSVV F 3X0 75mmz2 conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label 6 The flexible cord must be Type HVCTF 3X1 25mmz2 conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark 7 For 127 V ac the flexible cord must be Type SVT or SJT 3 x 18 AWG with plug N
50. and then pull the keyboard up to remove it from the palm rest 3 y NOTE Only pull the keyboard up enough to release it from the computer and flip it over onto the palm rest Under the keyboard the cable is connected to the system board 7 Rotate the keyboard until it rests on the palm rest 1 and then disconnect the keyboard cable by lifting the keyboard connector latch 2 and then disconnecting the keyboard cable from the system board 3 8 Remove the keyboard Reverse this procedure to install the keyboard Component replacement procedures 55 Top cover Ey NOTE All top cover spare part kits include a touchpad Description Spare part number Top cover for use in models with a fingerprint reader includes touchpad 684243 001 Top cover for use in models without a fingerprint reader includes touchpad 684244 001 Before removing the top cover follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 5 a b c d Remove the battery see Battery on page 40 Remove the following components Bottom door see Bottom door on page 42
51. ansmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region Display SUSE Linux models 9 Top TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse 10 Chapter 2 External component identification Component 1 Power light Description On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power 2 3 4 tp Caps lock light Web browser light Wireless light On Caps lock is on On The computer is on In Windows Off The computer is off In SUSE Linux Off The computer is off in the Suspend state or in Hibernation White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 TouchPad light Amber The TouchPad is off Off The TouchPad is on Top 11 Buttons speakers an
52. arately To order a Windows 8 operating system DVD go to http Awww hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling support For contact information see the Worldwide Telephone Numbers booklet included with the computer Z CAUTION Using a Windows 8 operating system media completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 8 operating system DVD Ey NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 8 operating system DVD into the optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions After the repair is completed 1 Eject the Windows 8 operating system media and then insert the Driver Recovery media 2 Install the Hardware Enabling Drivers first and then install Recommended Applications 116 Chapter 7 Backup and recovery Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh
53. ard see Keyboard on page 54 e Top cover see Top cover on page 56 f Speakers see Speaker assembly on page 68 g Display see Display assembly on page 79 Remove the power cable 1 Position the computer upright with the front toward you 2 Remove the Phillips PM2 5x4 0 screw 1 that secures the power connector bracket to the computer 3 Lift the bracket 2 out of the base enclosure Component replacement procedures 87 4 Remove the power cable assembly from the computer 3 EY NOTE Note the location of the cable routing channel for reassembly a otte Reverse this procedure to install the power connector cable 88 Chapter4 Removal and replacement procedures 5 Computer Setup BIOS and Advanced System Diagnostics Windows 7 Computer Setup BIOS and Advanced System Diagnostics Using Computer Setup Computer Setup or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup Ey NOTE An external keyboard or mouse connected to a USB port can be used with Computer Se
54. ard for use in models without Windows 8 in Spain 684252 131 A Keyboard for use in models without Windows 8 in Portugal 684252 141 A Keyboard for use in models without Windows 8 in Turkey 684252 151 A Keyboard for use in models without Windows 8 in Greece 684252 171 A Keyboard for use in models without Windows 8 in Saudi Arabia 684252 211 A Keyboard for use in models without Windows 8 in Hungary 684252 251 A Keyboard for use in models without Windows 8 in Russia 684252 261 A Keyboard for use in models without Windows 8 in Bulgaria 684252 271 A Keyboard for use in models without Windows 8 in Romania 684252 281 A Keyboard for use in models without Windows 8 in Thailand 684252 291 A Keyboard for use in models without Windows 8 in Japan 684252 A41 A Keyboard for use in models without Windows 8 in Belgium 684252 AB1 A Keyboard for use in models without Windows 8 in Taiwan 684252 AD1 A Keyboard for use in models without Windows 8 in South Korea 684252 B31 A Keyboard for use in models without Windows 8 in the Netherlands and Europe 684252 BA1 A Keyboard for use in models without Windows 8 in Slovakia 684252 BB1 A Keyboard for use in models without Windows 8 in Israel 32 Chapter 3 Illustrated parts catalog Spare part CSR Description number flag 684252 BG1 A Keyboard for use in models without Windows 8 in Switzerland 684252 D61 A Keyboard for use in models without
55. arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts E NOTE Your password settings and security settings are not changed when you restore the factory settings 96 Chapter5 Computer Setup BIOS and Advanced System Diagnostics Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Computer Setup 1 2 Start Computer Setup Use a pointing device or the arrow keys to select File gt System Information To exit Computer Setup without saving your changes click the Exit icon in the lower left corner of the screen and
56. audio out headphone 16 RJ 45 network 17 K keyboard product description 4 removal 54 spare partnumbers 24 32 33 54 keypad embedded numeric 14 keys embedded numeric keypad 15 esc 14 fn 14 15 function 14 15 num lk 14 15 operating system applications 15 operating system logo key 15 Windows applications 14 Windows logo 14 L latch assembly removal 69 spare part number 25 33 69 legacy support USB 89 95 99 lights AC adapter 18 caps lock 11 drive 16 optical drive 18 power 11 TouchPad 11 Web browser 11 webcam 7 9 wireless 11 lock combination 29 30 M mass storage devices spare part numbers 28 Media Card Reader 16 memory module product description 2 removal 48 spare part numbers 25 48 memory module compartment 20 microphone audio in jack product description 2 model name 1 mouse basic carrying 29 30 N num Ik key identifying 14 15 O operating system applications key identifying 15 operating system logo key identifying 15 operating system product description 4 optical drive identifying 18 precautions 36 product description 2 removal 44 spare partnumbers 25 28 44 specifications 106 107 optical drive eject button 18 optical drive light 18 optical drive protective insert illustrated 27 P packing guidelines 38 PCID label 22 plastic parts 35 Plastics Kit spare part number 27 32 pointing device product description 4 Index 133 ports external monitor 17 HDMI 1
57. ave the backup settings To restore backup files 1 Select Computer gt More Applications gt Tools gt Backup Manager Restore 2 Click Backup Source and then select the location of the backup files 3 Click Restore Destination and then select the destination to restore the files 4 To restore all files from the selected location click Restore all files To restore select files only click Restore selected files click Select Files and then select the files to be restored SUSE Linux Backup and recovery 119 5 Under Restore Point click the time and date of the backup NOTE If multiple backups have been performed click Use the latest version to restore the latest version 6 Click Restore to start restoring the files or click Cancel to cancel the operation Performing a system recovery Recovery allows you to repair or restore the computer to its original factory state You can create an HP Factory Image Restore DVD using an installed or an external DVD RW optical drive CAUTION Using Recovery completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To resto
58. away from the computer Reverse the removal procedures to install the bottom door 42 Chapter4 Removal and replacement procedures SIM Ey NOTE This section applies only to computer models with WWAN capability NOTE The SIM is provided by the end user as a security measure for the WWAN module The SIM should be removed placed into a static dissipative container and then replaced when the computer is reassembled Before removing the SIM follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 40 Remove the bottom door see Bottom door on page 42 Remove the SIM s 2 3 Unlock the SIM holder 1 Rotate the SIM holder upright 2 Remove the SIM 3 from the SIM holder Reverse this procedure to install the SIM Component replacement procedures 43 Optical drive Ey NOTE All optical drive spare part kits include an optical drive bezel bracket and screws Description Spare part number DVD ROM drive 703886 001 DVD RW Double Layer Drive 684249 001 Blu ray ROM DVD RW SuperMulti DL Drive 68425
59. d fingerprint reader select models only Ey NOTE Refer to the illustration that most closely matches your computer 12 Chapter 2 External component identification Component 1 Power button Description e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep Suspend e When the computer is in the Sleep Suspend state press the button briefly to exit Sleep Suspend e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and operating system shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer CAUTION Pressing and holding down the power button will result in the loss of unsaved information To learn more about your power settings In Windows 7 e Select Start gt Control Panel gt System and Security gt Power Options In Windows 8 e From the Start screen type power options Click Settings and then select Power Options from the options displayed In SUSE Linux 1 Select Computer gt Control Center 2 In the left pane click System and then click Power Management in the right pane 2 Speakers 2 Produce sound 3 Web browser button Opens the default web browser 4 5 tp Wireless button Fingerprint reader select models o
60. description 6 setup utility navigating and selecting 89 95 restoring factory settings 90 96 SUSE Linux 99 Windows 7 89 Windows 8 95 SIM removal 43 slots security cable 17 speaker assembly removal 68 spare part number 24 32 68 speakers identifying 13 specifications Blu ray ROM DVD RW SuperMulti DL Drive 107 computer 103 display 104 DVD RW and CD RW SuperMulti DL Combo Drive 106 hard drive 105 optical drive 106 107 static shielding materials 39 SUSE Linux backup and recovery 119 Computer Setup 99 system board removal 71 spare partnumbers 24 31 71 T thermal material replacement 75 tools required 35 top cover removal 56 spare part number TouchPad buttons 10 TouchPad light identifying 11 TouchPad on off button 10 TouchPad zone identifying 10 transporting guidelines 38 24 32 56 U USB legacy support 89 95 99 USB ports identifying 17 18 V vents identifying 17 20 Ww Web browser button identifying 13 Web browser light 11 webcam 9 product description 2 webcam light identifying 7 9 webcam module removal 84 spare partnumber 27 31 webcam identifying 8 9 Windows Refresh 117 reinstall 117 122 remove everything and reinstall option 117 122 reset 117 122 Windows 7 backup and recovery 109 Computer Setup 89 Windows 8 backup and recovery 114 Computer Setup 95 Windows 8 operating system DVD 116 Windows applications key identifying 14 Windows logo key identify
61. e such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 POE ES SCAT OI 5g cass aco eres ss tos era es sata datos ots oh naa snes ddI mine 1 2 External component identification ssis anna R n ERREA ARRE OEE IARA Eaa ai 7 Display Windows model sssini andien AAAA EAE RE 7 Display SUSE Linux models 2 0 eee eeeeeee eter eee tutn ee eee ee AA AAAAEEAAAAAAAEEAAEENAAEEEAAAAAAEEEEEEA AAE EE EEan E EnEn 9 TlOD s AE AEE E AA acdedecdetuansduaayanagen Ganatad donde 10 TOUCH PAG usaian e e a ia a A aA 10 e a e AA TE E nee wc eh A ATE E O N E E E E E eee 11 Buttons speakers and fingerprint reader select models only ecceseeeeeeeeeeeeeteees 12 Keys WINdOWS SYSIOMS cissie AAEE 14 Keys SUSE Linux models 20000 cere teeter eee ee ea ae eee eeeea neste eeeeaeeeeeeeeceeteeeeeneeeeeeeeaas 15 FONT Saveccntccsssaneceh dovid anatdanzeashaunaessancheagdecds aaeeiadana anaaacesaanadagd eesabedualvaia sitneantdesheahansdezeaeancadaethaddecdaaayae neat 16 WS E E E EE N E O EE TEE EETA E AE A AEEA 17 PRI PRE AIT EE AT T AA TA ENE E ENN A E T N EN E TE AE ET EEEE A 18 BOHOM eiten a a a a tages E a E a a a aa aa 19 gt llustratod part catalog czcvicicssccesvicsicssaceciicsassceccstesanceces cieeaccsae
62. e is the same for both memory sockets Reverse this procedure to install a memory module Component replacement procedures 49 WWAN module CAUTION The WWAN module and the WLAN module are not interchangeable Description Spare part number Ericsson F5321 HSPA with GPS 668969 001 Sierra MC8355 Gobi3000 HSPA CDMA 634400 001 HP un2430 EV DO HSPA Mini Card 702080 001 Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the bottom door see Bottom door on page 42 Remove the WWAN module 1 Position the computer upside down 2 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module Ey NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal 3 Remove the two Phillips PM2 5x3 0 screws 2 that secure the WWAN module to the computer The edge of the module opposite the slot rises away from the computer 50 Chapter 4 Removal and r
63. eeeeeeeeeentteeeeeeeeeeaes 89 Restoring factory settings in Computer Setup esesssseerisssessrrrsseerrrssrerrrrsssns 90 Updating the BIOS cin assed ieee en ete vee ees 91 Downloading SoftPaqs to update the BIOS cece 91 BIOS management using system diagnostics ceceeeeeeeeeeeees 91 Using f10 setup to update the BIOS ccccceeeeeeeet ete e eee eeeeeeeteees 91 Determining the BIOS Version 0 eeeceeeeceeeeeeeeeeeeeeeeeeettaeeeeeeeeeenaaees 92 Downloading a BIOS update 000 eee eeeececeeeeeeeneeeeeeeeeeeeenneeeeeeeeeeenaas 93 BIOS Setup MOM ciiisean a a aa dvedeannatataed edasnenanenes 93 Man MOM eee areed acess casndesl E dbisiamedeenssaantes 94 Security MENU ceecee behead EEEE eerleddinedieisiieian ail 94 Diagnostics MENU a35 22 si0deectiiaseeedaddeva vin A AAS 94 Using Advanced System Diagnostics cece eeeeenee eee eeeenceeeeeeeeeaaeeeeeseeniaeeeeeeeenaaes 94 Windows 8 Computer Setup BIOS and Advanced System Diagnostics ccceeeeeeteeeeeeeeneee 95 Using Computer Setup seein a a aaa a a aa aaa aAa 95 Starting Computer Setup cccccccecceceeeeeeeeeeeeenaecaeceeeeeeeeeeeeseceeeesencaaeeeeeeeeeees 95 Navigating and selecting in Computer Setup ce eeeeeeeeeeeettneeeteeeeeenaees 95 Restoring factory settings in Computer Setup 0 0 0 eee ee eeeeeeeeeeeeeeeteeeeeeeenaaes 96 Updating ihe BIOS cerne E 97 Determining the BIOS version aa
64. eeeseeed 124 I REVENI eer rr re ee eee ee 126 Bally ce decissnseecedhsceeeencivvacden recede E NTR E AER E etic 126 BISA 2 cee case ewer tcc E dase eat EA T EE AE TA EE E T T T 126 NOK sts AEN OE EEOAE AA OE A 132 viii 1 Product description Category Product Name Description HP ProBook 4340s Notebook PC Processors HP ProBook 4341s Notebook PC Intel Core i7 processor Quad Core 6 GB L3 cache 3632QM 2 20 GHz processor 3612QM 2 10 GHz processor Intel Core i5 processors Dual Core 3 MB L3 cache 3380M 2 90 GHz processor 3360M 2 80 GHz processor 3340M 2 70 GHz processor 3320M 2 60 GHz processor 3230M 2 60 GHz processor 3210M 2 50 GHz processor Intel Core i3 processors 3 MB L3 cache 3120M 2 50 GHz processor 3110M 2 40 GHz processor 2450M 2 50 GHz processor 2370M 2 40 GHz processor 2350M 2 30 GHz processor Intel Pentium processor Dual Core 2 MB L3 cache 2020M 2 40 GHz processor B980 2 40 GHz processor B970 2 30 GHz processor Intel Celeron processor 2 MB L3 cache B840 1 90 GHz processor Chipset Mobile Intel HM76 chipset Graphics Intel HD Graphics UMA 2 Category Description AMD Radeon HD 7570M 1 GB discrete Panel All display assemblies include 2 wireless local area network WLAN antennas 33 8 cm 13 3 inch HD 1366x768 includes camera Memo
65. een reports a successful installation you can delete the downloaded file from your hard drive BIOS Setup Menu The tables in this section provide an overview of the BIOS Setup menu options Windows 7 Computer Setup BIOS and Advanced System Diagnostics 93 Main menu Select To do this System information e View and change the system time and date e View identification information about your computer e View specification information about the processor memory size and system BIOS Security menu Select To do this Administrator password Control access to Setup Utility Power on password Control access to your computer Diagnostics menu Select To do this Primary Hard Disk Self Test Run a quick or comprehensive self test on the hard drive Memory Test Run a diagnostic test on the system memory Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System
66. eir associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive you are using Ey NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the external drive To create a backup using Backup and Restore 110 Chapter 7 Backup and recovery Ey NOTE Be sure that the computer is connected to AC power before you start the backup process Ey NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only Performing a system recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previousl
67. el from the display enclosure 84 Chapter4 Removal and replacement procedures 15 Disconnect the display panel cable by rotating the display enclosure 1 lifting the tape 2 that covers the connector and disconnecting the cable from the panel 3 16 Remove the two Phillips PM1 6x1 5 screws 1 that secure each display hinge to the display panel Component replacement procedures 85 17 Remove the display hinges 2 Display hinges are available in the Display Hinge Kit using spare part number 684239 001 Reverse this procedure to reassemble and install the display assembly 86 Chapter 4 Removal and replacement procedures Power connector Description Spare part number Power connector cable includes bracket and screws 683859 001 Before removing the power cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the following components a Bottom door see Bottom door on page 42 b WLAN module see WLAN Bluetooth combo card on page 52 c WWAN module see WWAN module on page 50 d Keybo
68. eplacement procedures 4 Remove the WWAN module 3 by pulling the module away from the slot at an angle Ey NOTE WWAN modules are designed with a notch to prevent incorrect insertion Figure 4 1 Removing the WWAN module 5 NOTE Ifthe WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module Component replacement procedures 51 WLAN Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality Z CAUTION The WLAN module and the WWAN module are not interchangeable Description Spare part number Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Intel Centrino Wireless N 2230 670290 001 Intel Centrino Advanced N 6235 670292 001 Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCle HMC 670691 001 Atheros AR9485 802 11b g n 1x1 WiFi Adapter 675794 001 QC Atheros AR9462 802 1 1a b g n 2x2 BT4 0 combo 676786 001 Atheros AR9565 802 11bgn 1x1 WiFi BT4 0 combo Adapter 690019 001 Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter 690020 001 Ralink RT5390R 802 11bgn 1x1 Wi Fi Adapter 691415 001 Before removing the WLAN module follow these steps 1 4
69. ermal material 681952 001 N Intel Core i5 processor 3320M 2 6 GHz 3 MB L3 cache include thermal material 681953 001 N Intel Core i5 processor 3360M 2 8 GHz 3 MB L3 cache include thermal material 682417 001 N Intel Core i3 processor 3110M 2 3 GHz 3 MB L3 cache include thermal material 683508 001 N Webcam module 683802 001 A 500 GB 5400 rpm hard drive 7 mm 683855 001 N System board for use in models without Windows 8 with discrete graphics includes replacement thermal material 683855 501 N System board for use in models with discrete graphics and Windows 8 Standard 683855 601 N System board for use in models with discrete graphics and Windows 8 Professional 683856 001 N System board for use in models without Windows 8 with UMA graphics includes replacement thermal material 683856 501 N System board for use in models with UMA graphics and Windows 8 Standard 683856 601 N System board for use in models with UMA graphics and Windows 8 Professional 683857 001 N Base enclosure 683858 001 N Display bezel includes screw covers 683859 001 N Power connector cable includes bracket and screws 683860 001 N Heat sink for use in models with discrete graphics includes replacement thermal material 683861 001 N Heat sink for use in models with UMA graphics includes replacement thermal material 683862 001 N Fingerprint reader assembly includes cable 684238 001 N Hard Drive Hardware Kit includes hard drive bracket and screws
70. ery tools sseeeesssssessesssrneessssnnnaasrnnnnnanasannnnaaatnnnnnaaas 115 Using TTI recovery tOOIS 2 sscecict capege tice tanedeccdisipendecteteees tea teen aaned a a bligeetes 116 Using Windows 8 operating system media purchased separately 116 Using Windows Refresh for quick and easy recovery eseese 117 Remove everything and reinstall WINGOWS 0 0 0 0 ceeeeeeeeeeeertteeeeeeeeeetnaaeees 117 Using HP Software Setup 2c ccccccccciecceccceceedeseeecneceaseneeeececeueaahesseedecceeaeanesvecentees 118 SUSE Linux Backup and reCove ry eeececcceee eect cnc EEA D AAEE DANA EA AA AEA 119 Creating DACKU PS erien n a a etvitieae eqn 119 Backing Up your information 0 cceeeeeeeeeeecee eter eee enne tees A E EEEE 119 Performing a System recovery siviiiacasttvtedacasepebteccadaayeedaneddeaeyh Maadedaseyedldandaseeetldaudasennetdands 120 USB Recovery option select models only cccecececeeeeeeeeeeeeeenneeeeeeeeeeettaeeeeeeeeeenaaees 120 Remove everything and reinstall SLED 00 0 0 eee eect reece eeecne tees ee eaeeeeeeeeenaeeeeeeeeeaas 122 8 Power cord set requirements sicsitcsdiessskassedinvieadasisdiennddaes aiuavueadabsandenisadd aa aani a iraa naniii EEEa 123 Requirements for all countries and regions sseessssseseerireersrrusssstrnnadininnadatnnannaannannaaataanaaaannaanaaaaaa 123 Requirements for specific countries and reGiONS ceceeeceeeceeceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteet
71. esibpianddahascbwensdanas cbveacdacndeventdinnevbrenhateaxvbneencdizee 21 service tag and PE ID label Dread E 21 SGMICE TAG errira on re E T RE ANO EA 21 PCID label itis iccdedcteecveatactiarcadaidecsvendivduaessalutedseaidaeeddessetacivssviciudeuseveddaluavssidideesvaaulidersiattns 22 Computer major components eee e cece eee eeeeecee eee ee eee eeeee tAn ee ete cee caaaaaeaeeceeeeeeeeeeeeeeesecsecececeiaaeeeeeneeees 23 Display components vcs ceedeedeecee2s adideg arate wabska deat eceaverdermeeatead enavardedet A a aeu eae earn 27 Plastics Kites sstaitarestsaadecdivs siaadtetsenaneadtehantaasccdsveancartesuedanducasnbalancteesvanndeglusuaasdedgdasanadvedesurasiuastaandeddasteannded 27 Nass Strage COVICES acciriieestacaisweesacetiueausecaesbeest oeubaauwsaeeshatusatetabewss hive iat sayianvebeiaundutansdvateeeeeudedan gente 28 Miscellaneous Parts oresar a E e E E E T ies le eeetah aden E EELEE 29 Sequential part number listingi sisian a aaa aiaa aaa a 30 4 Removal and replacement procedures ecceceeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeseneseeaessaneaneeseeseeseseesesseesneneeeeees 35 Preliminary replacement requirements cccceeeeeeeeeeececcee eee ee cece cette cee ceaecaeeeeeeeeeeeeeeeeceeneaccieeeeeeeeeeees 35 TOONS FOQUINCG ionieni aaan ee adain cases enti ada ia aasan ainina Kaaa Dia anaE Aaaa 35 SEPViCE CONSIDEFALIONS nen asoenreen A AA EAE i 35 Plastic pants secina icetansatauatanantddtadavannndsdanasda
72. ff the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support To access this guide in Windows 8 select the HP Support Assistant app on the Start screen select My computer and then select the User guides Chapter 2 External component identification Display SUSE Linux models Ey NOTE Refer to the illustration that most closely matches your computer vt Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 2 Internal microphones 1 or 2 depending on Record sound model 3 Webcam light select models only On The webcam is in use 4 Webcam select models only Records video and captures still photographs 5 Internal display switch Turns off the display or initiates Suspend if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal tr
73. first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer d WLAN module see WLAN Bluetooth combo card on page 52 Component replacement procedures 77 e WWAN module see WWAN module on page 50 f Keyboard see Keyboard on page 54 g Top cover see Top cover on page 56 System board see System board on page 71 i Heat sink see Heat sink on page 73 Remove the processor 1 Position the system board upside down 2 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle embossed on the processor slot when you install the processor Reverse this procedure to install the processor 78 Chapter 4 Removal and replacement procedures Display assembly All display assemblies include WLAN antenna transceivers and cables WWAN models include 2 WWAN antenna transceivers and cables Description Spare part number Display assembly 33 8 cm 13 3 inch HD anti glare 684251 001 Before removing the display assembly follow these steps 1 gt P moe Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external device
74. for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information From the Start screen type h and then select Help and Support Backing up your information Recovery after a system failure is as good as your most recent backup You should create system repair media and your initial backup immediately after initial system setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair media select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs On Start screen type backup click Settings and then select Save backup copies of your files with File History You can back up your information to an optional external hard drive or a network drive Note the following when backing up e Store personal files in the Documents library and back it up regularly e Back up templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a backup using Backup and Restore Ey NOTE
75. he BIOS The next sections describe different ways of updating the BIOS Downloading SoftPaqs to update the BIOS Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs To install BIOS updates from the HP website follow the steps below 1 Download the SoftPag from the HP website 2 Click Run and then follow the on screen instructions to update the BIOS YY NOTE Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file BIOS management using system diagnostics 1 Download the SoftPag from the HP website Ey NOTE Verify that the UEFI system diagnostics is installed on your computer or USB flash drive 2 Click Run and then click Cancel at the Update USB bootable dialog box 3 Navigate to the folder located in c swsetup that corresponds to your SoftPaq number 4 Locate the bin file in the ROMpaq folder for example 68CDD bin and then copy it to the Hewlett Packard BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive 5 Locate the sig file in the ROM cab file and rename it with the same prefix as the bin file for example 68CDD sig Copy the renamed file to the Hewlett Packard BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive 6 Restart the computer and then press esc while the Press the ESC key for Startup Menu
76. he presence of the Windows partition To check for the Windows partition select Start gt Computer 3 If the Windows partition is listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions Ey NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Windows 7 Backup and recovery 111 Using f11 recovery tools CAUTION Using f11 recovery tools completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition click Start right click Computer click Manage and then click Disk Management Ey NOTE If the HP Recovery partition has been deleted the f11 restore option will not function You must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately if the Windows partition and the HP Recovery partition are not listed For additional inf
77. heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the following components a Bottom door see Bottom door on page 42 b Hard drive see Hard drive on page 46 c Optical drive see Optical drive on page 44 d WLAN module see WLAN Bluetooth combo card on page 52 e WWAN module see WWAN module on page 50 f Keyboard see Keyboard on page 54 g Top cover see Top cover on page 56 h System board see System board on page 71 Remove the heat sink 1 Position the system board upside down with the front toward you 2 To remove the UMA heat sink skip to step 6 3 To remove the discrete heat sink disconnect the fan cable 1 from the system board 4 Loosen the six captive Phillips screws 2 that secure the heat sink to the system board Component replacement procedures 73 5 Lift the heat sink off the system board 3 6 To remove the UMA heat sink disconnect the fan cable 1 from the system board 7 Loosen the four captive Phillips screws 2 that secure the heat sink to the syste
78. herlands and Europe 701974 BA1 A Keyboard for use in Windows 8 models in Slovakia 701974 BB1 A Keyboard for use in Windows 8 models in Israel 701974 BG1 A Keyboard for use in Windows 8 models in Switzerland 701974 D61 A Keyboard for use in Windows 8 models in India 701974 DD1 A Keyboard for use in Windows 8 models in Iceland 701974 DH1 A Keyboard for use in Windows 8 models in the Netherlands 701974 FL1 A Keyboard for use in Windows 8 models in the Czech Republic and Slovakia 701974 FP1 A Keyboard for use in Windows 8 models in Africa 702080 001 A HP un2430 EV DO HSPA Mini Card 703886 001 A DVD ROM drive 34 Chapter3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Phillips PO and P1 screwdrivers e Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions
79. ial 701658 001 N Intel Core i7 processor 3632QM 2 2 GHz 6 MB L3 cache include thermal material 701974 001 A Keyboard for use in Windows 8 models in the United States 701974 031 A Keyboard for use in Windows 8 models in the United Kingdom 701974 041 A Keyboard for use in Windows 8 models in Germany 701974 051 A Keyboard for use in Windows 8 models in France 701974 061 A Keyboard for use in Windows 8 models in Italy 701974 071 A Keyboard for use in Windows 8 models in Spain 701974 131 A Keyboard for use in Windows 8 models in Portugal 701974 141 A Keyboard for use in Windows 8 models in Turkey 701974 151 A Keyboard for use in Windows 8 models in Greece 701974 171 A Keyboard for use in Windows 8 models in Saudi Arabia 701974 211 A Keyboard for use in Windows 8 models in Hungary Sequential part number listing 33 Spare part CSR Description number flag 701974 251 A Keyboard for use in Windows 8 models in Russia 701974 261 A Keyboard for use in Windows 8 models in Bulgaria 701974 271 A Keyboard for use in Windows 8 models in Romania 701974 281 A Keyboard for use in Windows 8 models in Thailand 701974 291 A Keyboard for use in Windows 8 models in Japan 701974 A41 A Keyboard for use in Windows 8 models in Belgium 701974 AB1 A Keyboard for use in Windows 8 models in Taiwan 701974 AD1 A Keyboard for use in Windows 8 models in South Korea 701974 B31 A Keyboard for use in Windows 8 models in the Net
80. ications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details Hard drive specifications 105 DVD RW and CD RW SuperMulti DL Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD CD R and CD RW ROM CD ROM XA MIXED MODE CD CD l CD I Bridge Photo CD Video CD DVD R DVD RW DVD R DVD Multisession CD Photo CD CD EXTRA RW DVD RAM Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time cD DVD Random lt 175 ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R Q 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode Startup time lt 15 seconds Stop time 106 Chapter 6 Specifications lt 6 seconds Blu ray ROM DVD RW SuperMulti DL Drive Applicable disc Read Write CD DA CD E G CD
81. ing 14 wireless antennas disconnecting 50 52 wireless antennas identifying 7 wireless button identifying 13 wireless light 11 wireless module compartment 20 wireless product description 2 WLAN antennas identifying 7 9 WLAN Bluetooth combo card removal 52 spare part number 25 52 workstation guidelines 38 WWAN antennas identifying 7 WWAN module removal 50 spare part number 25 31 50 Index 135
82. ings from your computer and reinstalls the Linux operating system iy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key To use the f11 key Press f11 while the computer boots or Press and hold f11 as you press the power button The following options are available e Cancel Reboot Reboots the system No recovery or restore activity is performed e _Recover Repair System This option repairs a system that is not working properly and preserves user data e Restore Factory System This option restores the system back to the original factory state User data is not preserved Select an option and follow the on screen instructions 122 Chapter 7 Backup and recovery 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac or from 220 to 240 volts ac The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The following requirements are applicable to all countries and regions e The length of the power cord se
83. ional USB devices Left 17 T e o Component Description 1 USB 3 0 port Connects an optional USB device eS 2 os USB 2 0 port Connects an optional USB device 3 Optical drive select models only Reads and writes select models only to an optical disc 4 Optical drive light select models only e On The optical drive is being accessed e Off The optical drive is idle Optical drive eject button select models 5 only Releases the optical drive disc tray 6 Power connector Connects an AC adapter 7 AC adapter battery light 18 Chapter 2 External component identification e White The computer is connected to external power and the battery is charged from 90 to 99 percent e Amber The computer is connected to external power and the battery is charged from 0 to 90 percent e Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off The battery is fully charged Bottom 3 4 Component Description 1 Battery and service door release latches e Releases the battery from the battery bay by sliding the release latches one time e When the battery has been removed from the battery bay releases the service door from the computer by E sliding the release latches a second time 2 Battery bay Holds the batter
84. irements Touchpad includes supports 2 way scroll with legend taps enabled by default 2 finger scrolling and zoom enabled by default Smart AC adapter with localized cable plug support 3 wire plug with ground pin 90 W 65 W 6 cell 51 Wh Li ion battery In line cavity Security Integrated fingerprint reader Intel AT support Support Kensington security lock Support no fingerprint reader option Operating system Preinstalled Windows 7 Professional 32 with Microsoft Basics Japan only Windows 7 Professional 64 with Microsoft Basics Windows 7 Home Premium 64 with Microsoft Basics Windows 8 Professional 64 bit Digital Product Key DPK with Windows 7 Professional Microsoft Basics Windows 8 Professional 64 bit Digital Product Key with Windows 7 Professional Microsoft Basics Windows 8 Multi language ML 64 bit with Microsoft Basics Windows 8 Professional 64 bit with Microsoft Basics Novell SuSE Linux SLED 11 64 bit SP2 not available with WWAN FreeDOS Preinstalled with Microsoft Office Windows 7 Professional 64 with Microsoft Office 2010 Starter not for Japan Windows 7 Professional 64 with Microsoft Office 2010 Starter PPP EDGI Windows 7 Professional 64 with Microsoft Office 2010 Starter MSNA not for Japan Windows 7 Professional 64 with Microsoft Office 2010 Personal Japan only Windows 7 Professional 64 with Microsoft Office 2010
85. isplay hinge removal 85 spare part number display panel product description 2 spare partnumber 32 display specifications 104 27 31 86 drive light 16 drives optical 18 preventing damage 36 DVD ROM drive spare part number 44 25 28 34 DVD RW Double Layer Drive spare part number 25 28 32 44 E electrostatic discharge 37 embedded numeric keypad keys identifying 15 embedded numeric keypad identifying 14 esc key identifying 14 Ethernet product description 2 external media cards product description 3 external monitor port 17 F fi1 recovery 116 fan sink spare partnumber 73 fingerprint reader board removal 61 spare partnumber 24 31 61 fingerprint reader identifying 13 fn key identifying 14 15 function board power button board removal 65 spare part number function keys identifying 24 32 14 15 G graphics product description 1 grounding equipment and methods 39 H hard drive precautions 36 product description 2 removal 46 spare partnumbers 24 28 46 specifications 105 hard drive bay identifying 20 hard drive cover removal 47 Hard Drive Hardware Kit spare part number 28 31 46 hard drive recovery 116 HDMI port identifying 17 heat sink removal 73 spare partnumber 25 hinge removal 85 spare part number 31 l integrated webcam light identifying 7 9 internal display switch 8 9 internal microphones identifying 7 9 J jacks audio in microphone 16
86. m board 74 Chapter 4 Removal and replacement procedures 8 Lift the heat sink off the system board 3 el Fd Ey NOTE For discrete models thoroughly clean thermal material from the surfaces of the system board components 1 3 and the heat sink 2 4 each time you remove the heat sink All heat sink and processor spare part kits include thermal material EY NOTE For UMA models thoroughly clean thermal material from the surface of the system board 1 and heat sink 2 each time you remove the heat sink All heat sink and processor spare part kits include thermal material Component replacement procedures 75 Reverse this procedure to install the heat sink Ey NOTE To properly ventilate the computer allow at least a 7 6 cm 3 in clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer 76 Chapter4 Removal and replacement procedures Processor Ey NOTE All processor spare part kits include replacement thermal material Description Intel Core i
87. me way that the HP Software Setup utility installs drivers and applications Creating recovery media Ey NOTE The Windows DVD can be created only once Thereafter the option to create that media will not be available 1 Select Start gt All Programs gt Productivity and Tools gt HP Recovery Disc Creator 2 Select Driver Disk or Windows Disk 3 From the drop down menu select the drive for burning the recovery media 4 Click the Create button to start the burning process Backing up your information Recovery after a system failure is as good as your most recent backup Immediately after setting up the computer you should create system repair discs select models only using the installed optical drive select models only or an optional external optical drive and back up your system As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up e Store personal files in the Documents library and back it up regularly e Back up templates that are stored in th
88. memory is installed in a stacked configuration in the bottom of the computer Description Spare part number 2 GB PC3 12800 1600 MHz DDR3 652972 001 4 GB PC3 12800 1600 MHz DDR3 641369 001 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the bottom door see Bottom door on page 42 Remove the memory module _ Position the computer upside down with the battery bay toward you N Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 48 Chapter4 Removal and replacement procedures 3 Remove the memory module 2 by pulling the module away from the slot at an angle y NOTE Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot 2z NOTE The computer uses two memory sockets The top socket houses the expansion memory module and the bottom socket houses the primary memory module The removal procedur
89. message is displayed at the bottom of the screen 7 Press f2 to enter Computer Setup 8 Click BIOS Management from the menu and then select Update BIOS Using f10 setup to update the BIOS 1 Download the SoftPag from the HP website Ey NOTE Verify that the UEFI system diagnostics is installed on your computer or USB flash drive 2 Click Run and then click Cancel at the Update USB bootable dialog box 3 Navigate to the folder located in c swsetup that corresponds to your SoftPaq number 4 Locate the bin file in the ROMpaq folder for example 68CDD bin and then copy it to the Hewlett Packard BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive Windows 7 Computer Setup BIOS and Advanced System Diagnostics 91 5 Locate the sig file in the ROM cab file and rename it with the same prefix as the bin file for example 68CDD sig Copy the renamed file to the Hewlett Packard BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive 6 Restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 7 Press f10 to enter Computer Setup 8 Click Update System BIOS and then click Accept to update the BIOS Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to kno
90. move the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward o 13 Remove the backlight cover 14 Position the display panel right side up Display 129 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Position the display panel upside down Z AWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel 130 Chapter 9 Recycling 18 Remove the backlight from the backlight frame 19 20 21 22 Disconnect the display panel cable 1 from the LCD panel Remove the screws 2 that secure the LCD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 131 Index A AC adapter light 18 AC adapter spare part numbers 29 33 advanced system diagnostics 94 98 antennas disconnecting 50 52 audio board removal 63 spare part number 24 32 63 audio product description 2 audio in microphone jack 16 audio out headphone jack 16 B backup and recovery SUSE Linux
91. nly Turns the wireless feature on or off but does not establish a wireless connection NOTE A wireless connection may be established if one has been previously configured Allows a fingerprint logon to the operating system instead of a password logon Top 13 Keys Windows systems Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key the num Ik key the esc key or other keys 3 Windows 7 logo key Displays the Windows Start menu a a Windows 8 logo key 4 5 Function keys Embedded numeric keypad keys Execute frequently used system functions when pressed in combination with the fn key When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 6 Windows 7 applications key m g Windows 8 applications key Windows 7 Displays a shortcut menu for items beneath the cursor Windows 8 Displays the App bar and a shortcut menu for items beneath the cursor 7 num Ik key 14 Chapter2 External component identification Turns the embedded numeric keypad on and off when pressed in combination with the fn key Keys SUSE Linux models Component 1 2 3 ae fn key
92. omputer and reinstalls Windows fy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 Press f11 while the computer boots or Press and hold f11 as you press the power button 2 Select Troubleshoot from the boot options menu 3 Select Reset your PC and follow the on screen instructions To use the Start screen 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Click Settings Windows 8 Backup and recovery 117 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system 1 From the Start screen type HP Software Setup and select Apps 2 Open HP Software Setup 3 Follow the on screen directions to reinstall drivers or select software 118 Chapter 7 Backup and recovery SUSE Linux Backup and recovery Recovery after a system failure is as good as your most recent backup As you add new software and data files you should continue to back
93. opics in Help and Support From the Start screen type h and then select Help and Support Windows 8 Backup and recovery 115 Using f11 recovery tools A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition From the Start screen type C and then select Computer Ey NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 8 operating system media and the Driver Recovery media both purchased separately For additional information see Using Windows 8 operating system media purchased separately on page 116 3 If the HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Using Windows 8 operating system media purchased sep
94. optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer T p pm pP p Follow the on screen instructions After the repair is completed 1 Eject the Windows 7 operating system DVD and then insert the Driver Recovery disc 2 Install the Hardware Enabling Drivers first and then install Recommended Applications Windows 7 Backup and recovery 113 Windows 8 Backup and recovery To protect your information use Windows backup and restore utilities to back up individual files and folders back up your entire hard drive create system repair media select models only by using the installed optical drive select models only or an optional external optical drive or create system restore points In case of system failure you can use the backup files to restore the contents of your computer From the Start screen type restore click Settings and then select from the list of displayed options YNOTE For detailed instructions on various backup and restore options perform a search for these topics in Help and Support From the Start screen type h and then select Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted
95. ormation see the Using a Windows 7 operating system DVD purchased separately section 3 Ifthe HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions 112 Chapter 7 Backup and recovery Using a Windows 7 operating system DVD purchased separately To order a Windows 7 operating system DVD go to the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wweontact_us html You can also order the DVD by calling support For contact information see the Worldwide Telephone Numbers booklet included with the computer Z CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD Ey NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the
96. present on the computer s hard drive or on the Disk On Key used for the recovery process Back up any data on the Disk on Key or the notebook that will be recovered before starting 120 Chapter 7 Backup and recovery Ey NOTE HP recommends that you create the USB Recovery Disk in the event of a system failure The Disk On Key used for this process should be 4 GB or larger Creating a USB Recovery Disk On Key 1 7 2 3 4 5 6 Connect the USB Disk On Key to a USB port on the computer Select Computer gt More applications gt Tools gt Create Recovery USB Enter the root password when prompted Select USB Disk On Key from the list Click OK A question dialog will remind you that the data on the USB key will be destroyed To continue click OK Otherwise click Cancel and back up the contents of the Disk On Key on another computer The backup process will display a status dialog box while the backup is in progress Ey NOTE A file browser window with the Disk On Key Contents displayed will pop up when the key is mounted You may close the file browser window if desired Once the USB Recovery Key has been created the status dialog will close The USB Recovery Key is ready for use Recovering from a USB Recovery Disk On Key Z CAUTION Before starting the Recovery process make sure any data on the system to be recovered has been backed up The recovery process destroys all data on the system to be recovered 1
97. puter Setup screen press esc and then follow the on screen instructions Windows 8 Computer Setup BIOS and Advanced System Diagnostics 95 2 Ey NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup Press f10 to enter Computer Setup To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes Click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Computer Setup menus Click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 ES a Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the
98. r Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e Toscroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Com
99. re the computer using the HP Factory Image Restore DVD you must first create the recovery disc To create the recovery disc Ey NOTE HP recommends that you create the HP Factory Image Restore DVD in the event of a system failure 1 Select Computer gt More Applications 2 Inthe left pane click Tools and then click Create HP Factory Image Restore DVD in the right pane 3 Follow the on screen instructions to create an image file to burn a recovery disc To restore the computer from the recovery disc follow these steps 1 If possible back up all personal files 2 Insert the HP Factory Image Restore DVD into the optical drive and restart the computer 3 As the computer is restarting press f9 to open the Computer Setup boot option menu 4 Press the down arrow to select Restore SLED HP BNB preload image from the Linux boot menu and then press enter 5 Using the arrow keys select Yes when prompted Do you want to start the System Restore 6 Follow the on screen instructions USB Recovery option select models only The USB Recovery Disk On Key flash drive option allows you to create a backup image of the SLED operating system installed on select HP Business Notebooks This Disk On Key may be used to restore the system to the original factory state when the F11 recovery option is not available This process should be done on first obtaining the computer A CAUTION The USB recovery option does not preserve data
100. removing the audio board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the following components a Bottom door see Bottom door on page 42 b Keyboard see Keyboard on page 54 c Top cover see Top cover on page 56 Remove the audio board 1 Position the top cover upside down 2 Disconnect the audio board cable 1 3 Remove the two Phillips PM2 0x3 0 screws 2 that secure the audio board to the top cover Component replacement procedures 63 4 Rotate the audio board upward 3 and then remove it from the top cover Reverse this procedure to install the audio board 64 Chapter 4 Removal and replacement procedures Function board Power button board Description Spare part number Function board Power button board includes cable 684240 001 Before removing the function board and power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2
101. ront toward you 2 Detach the spring hook 1 from the tab on the base enclosure 2 3 Rotate the latch 3 and lift it from the computer Reverse this procedure to install the latch assembly 70 Chapter 4 Removal and replacement procedures System board Ey NOTE All system board spare part kits include replacement thermal material Description Spare part number System board for use in models without Windows 8 Discrete graphics 683855 001 UMA graphics 683856 001 UMA graphics in Japan 696335 001 System board for use in Windows 8 models Discrete graphics and Windows 8 Standard 683855 501 Discrete graphics and Windows 8 Professional 683855 601 UMA graphics and Windows 8 Standard 683856 501 UMA graphics and Windows 8 Professional 683856 601 Discrete graphics and Windows 8 Standard in Japan 696335 501 UMA graphics and Windows 8 Professional in Japan 696335 601 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 40 Remove the following components a b c d e
102. ropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 36 Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic
103. roup of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact HP support to report the issue and purchase a replacement battery BIOS Management You can update or rollback the version of the BIOS on the system Do not shut down or remove external power during the process You will be given a confirmation screen before your BIOS is modified Select BIOS update BIOS Rollback or Back to main menu You can view system information and error logs or select languages
104. ry Two customer accessible upgradeable memory module slots supporting up to 8 GB of RAM Supports dual channel memory PC3 10600 1333 MHz DDR3 Supports the following configurations e 8192 4096 x 2 dual channel e 6144 4096 2048 dual channel e 4096 2048 x 2 dual channel e 4096 4096 x 1 e 2048 2048 x 1 Hard drives Supports 7 mm 6 35 cm 2 50 in SATA hard drives with HP 3D DriveGuard Customer accessible Supports the following hard drives e 500 GB 5400 rpm e 320 GB 7200 rpm e 320 GB 5400 rpm Supports the following solid state drives SSDs e 128 GB SATA III Fixed optical drives Supports the following 12 7 mm SATA optical drives e DVD ROM e DVD RW SuperMulti DL e Blu ray ROM DVD RW SuperMulti DL Audio Visual Supports no optical drive option Integrated dual array microphone webcam models only Integrated mono non webcam models Stereo speakers 2 Integrated webcam 720p HD Headphone and microphone jacks Ethernet Realtek RTL8151FH CG 10 100 1000 3 S4 S5 wake on LAN AC mode only Wireless Integrated WLAN options by way of wireless module Chapter 1 Product description Category Description Two WLAN antennas built into display assembly Supports no WLAN No BT option Supports the following WLAN formats e Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter e
105. ry adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide in Windows 8 select the HP Support Assistant app on the Start screen select My computer and then select the User guides NOTE When a device is connected to the jack the computer speakers are disabled 4 0 Audio in microphone jack 16 Chapter 2 External component identification Connects an optional computer headset microphone stereo array microphone or monaural microphone Left tts 0 BO Component 1 Security cable slot Description Attaches an optional security cable to the computer NOTE The security cable is designed to actas a deterrent but it may not prevent the computer from being mishandled or stolen 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 lol External monitor port Connects an external VGA monitor or projector 4 RJ 45 network jack Connects a network cable 5 Hom HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 6 USB 3 0 ports 2 Connect opt
106. s connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 40 Remove the following components a b e f Bottom door see Bottom door on page 42 WLAN module see WLAN Bluetooth combo card on page 52 WWAN module see WWAN module on page 50 Keyboard see Keyboard on page 54 Top cover see Top cover on page 56 Speakers see Speaker assembly on page 68 Remove the display assembly 1 2 Position the computer upside down Remove the WLAN and WWAN antennas from the routing path 1 on the bottom of the computer Component replacement procedures 79 3 Pull the antennas through the hole that leads to the top of the computer 2 4 Open the computer as far as possible 5 Disconnect the display cable 1 from the system board and make sure the antenna cables are all pulled through the hole 2 that routes to the bottom of the computer 6 Remove the three Torx T8M2 5x6 0 screws 1 that secure the display to the computer 80 Chapter4 Removal and replacement procedures 7 Lift the display assembly straight up and remove it 2 l h Z CAUTION When installing the display assembly be sure that the wireless antenna cables are routed and arranged properly Failure to properly route
107. safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 37 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until
108. sssssseecerrreerrrrrursssererrrneeersrrnnsesees 97 Downloading a BIOS update 000 eee cecceeeeeeeeeneeeeeeeeeeeenaeeeeeeeeeeeaas 97 Using Advanced System Diagnostics 0 0 0 eceeeeeeeeeeeecee eee eeeennaeeeeeeeeeieeeeeeeeeniaeeeeeneenaaes 98 SUSE Linux Computer Setup BIOS and Advanced System Diagnostics eeeceeeeeeeeeeeeeeeeeee 99 Starting Computer Setup dsini aaa aaa a a a aaea aaa aaa 99 Using Computer Setup sssisisoricoi isoina aaaeaii ana aa ia aaa aaa aia Eiaa 99 Navigating and selecting in Computer Setup ssesseeesseeeerressseerrrrsssereerrrssseeeens 99 Restoring factory settings in Computer Setup sssesssssserrssserrrssrrrrrrsssrrerrsssrs 100 Updating me BIOS eeror re A 100 Determining the BIOS version aaassssseccrrreessrrrinseerrrrernnnnasinirneeerinnndasenrnnenns 101 Downloading a BIOS update einssssiaririi nnr na R AA 101 Using Advanced System Diagnostics 0 eee eeccceeeeeeeeeeeeeeneeeeeeeaaeeeeeeeenaeeeeeeeesteeeeeneaes 102 G Spec eaNO N Si tiie dat asad pa vaannnaged es TiNdad ITIP aansiade tay aes NETS 103 Computer specifications ccecceceeeeeccecceeee cece cette eee eaaaaaecaeeeeeeeeeeeceesecaaaaeaeeeeeeeeeeeseeseesecsiaeeeeeeeeeees 103 33 8 cm 13 3 in HD display specifications 0 ec cece eee eete reer eetne eee eeeaeeeeeeetieeeeeeeesteeeeeenaaes 104 Hard drive SpeCiiCallonS sssini aii sy aaa aiaa 105 DVD RW and CD RW SuperMulti DL Combo Drive specifications
109. t To recover your information using Automatic Repair follow these steps Z CAUTION Some Automatic Repair options will completely erase and reformat the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition and the Windows partition From the Start screen type e and then click File Explorer or From the Start screen type c and then select Computer y NOTE If the Windows partition and the HP Recovery partition are not listed you must recover your operating system and programs using the Windows 8 operating system DVD and the Driver Recovery media both purchased separately For additional information see Using Windows 8 operating system media purchased separately on page 116 3 If the Windows partition and the HP Recovery partition are listed restart the computer After Windows has loaded press and hold the shift key while clicking Restart 4 Select Troubleshoot select Advanced Options and then select Automatic Repair 5 6 Follow the on screen instructions 2 NOTE For additional information on recovering information using the Windows tools perform a search for these t
110. t must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries and regions 123 Requirements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 124 Chapter 8 Power cord set requirements Country region Accredited agency Applicable note number The United States UL 2 1 The flexible cord must be Type HOS
111. t number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description select models only 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer Service tag and PCID label 21 PCID label The PCID label provides the information required to properly reset the notebook firmware BIOS back to factory shipped specifications when replacing the system board The label may have a different number of characters depending on the operating system on the computer Ey NOTE Computer details may vary from images Windows 8 models PCID XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX ORAO IOV OUEIOUI 110 IIN IU A MII 22 Chapter3 Illustrated parts catalog Computer major components Computer major components 23 Item Description Spare part number 1 Display panel 33 8 cm 13 3 inch HD anti glare 684251 001 2 Keyboard includes cable NOTE Fora detailed list of available keyboards see Sequential part number listing on page 30 For use in models without Windows 8 684252 xxx For use in Windows 8 models 701974 xxx 3 Top cover includes touchpad
112. the antennas can result in degradation of the computer s WLAN and WWAN performance Component replacement procedures 81 8 If you need to remove the hinge covers from the display hinges pull the hinges straight up and off the display to remove them Display hinge covers are available in the Display Hinge Kit using spare part number 684239 001 s T e e e e e if gt 9 To replace the display bezel remove the two screw covers 1 and the two Phillips PM2 5x4 0 screws 2 from the bottom corners of the display bezel 82 Chapter4 Removal and replacement procedures 10 11 Flex the top 1 of the bezel the inside edges of the left and right sides 2 and then the bottom 3 of the bezel until it disengages from the display enclosure Remove the display bezel 4 The bezel is available using spare part number 683858 001 Component replacement procedures 83 12 Ifit is necessary to replace the webcam module from the display enclosure disconnect the cable from the module 1 and then gently pull the module away from the double sided tape on the display enclosure 2 The webcam module is available using spare part number 683508 001 13 If it is necessary to replace the display hinges remove the six Phillips PM2 5x3 0 screws that secure the display hinges and panel to the display enclosure i ee ee E rh lt CO Cs a u i MUM 14 Remove the display hinges and pan
113. the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Computer Setup menus Click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 ES a Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts E NOTE Your password settings and security settings are not changed when you restore the factory settings 90 Chapter5 Computer Setup BIOS and Advanced System Diagnostics Updating t
114. the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 38 Chapter4 Removal and replacement procedures
115. then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power on the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate sleep Do not insert remove connect or disconnect any device cable or cord is 2 From the Start screen type help and then select Help and Support In the Help and Support search box type maintain and then follow the on screen instructions to identify your computer and access the BIOS update you want to download At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive
116. tup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions Windows 7 Computer Setup BIOS and Advanced System Diagnostics 89 2 Ey NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup Press f10 to enter Computer Setup To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes Click the Exit icon in the lower left corner of the screen and then follow
117. udendashentteertanaeeMadiawsiedddedaanaalaeates 35 Cables and COMMCCHOIS serrie annA A E 36 Drive handling seresieseuicri niren anen AEE 36 Grounding guidelines sonseras iniaa aE ANNA EEANN AAAA aed 37 Electrostatic discharge damage esssesessreseeeeernnnnnsennnaaeatttnnaaannnnnnaaaeeennnaaannann 37 Packaging and transporting guidelines ce eeeeeeeeeeeenteeeeeeeeeneee 38 Workstation guidelines c ccccceeececceeeeeeeeeeetccneeeeeeeeeeeeieeeeeeeenees 38 Equipment guidelines c cccscccsccceeeeeeeeeeeeeeeeeeeeeeeeeeteeeeteeeeeeenees 39 Component replacement procedures cccccceccceceeceeeeeeeeeteceeceaaneaeeaeceeeeeeeeeeeeeeededsecessecueeaeeaeeeeeees 40 Battery scot diceeeaacterte distended desig ape aA Papin N 40 Using the optional Security SCrEW 0 2 ccccecceeeee eee eeecne tees iun K AANE NAN NNNSN EER RANA ANANN ENRERE 41 Bottom GOOF tsi csielect chedadecoctcteloeesecetiitaingeeatiinadetelsut cdaaatedvdavt iagheaebndcaaeededatiaaeetetieedadeweenats 42 SIM eieae aa pond aaa aa dee aduadape gs dated nt a E 43 Optical drive vvcctscccesiiesassscusaeganeascevdasavesdutezauadacuauagevaaaceadaasyanaseeanaa a Ea aAa aE 44 Hard dri E ecececenniecine airia EEA 46 Memory modulos orione iiaae a a AE E EER AAE 48 WWAN MOU vi 2 decpsies coud ne A N E NA 50 WLAN Bluetooth Combo Card ices asdedeess scp aitieeais eedidedis erdatedeedereaitadedidersidadeneeraad 52 Kabo dera A sti piedeh geen N dreaded tani 54
118. ule the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 53 Keyboard Ey NOTE For a detailed list of available keyboards see Sequential part number listing on page 30 Description Spare part number Keyboard for use in models without Windows 8 684252 xx1 Keyboard for use in Windows 8 models 701974 xx1 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the bottom door see Bottom door on page 42 Remove the keyboard 1 Position the computer upside down with the front toward you 2 Remove the three Phillips PM2 5x6 0 screws that secure the keyboard to the computer 3 Position the computer right side up with the front toward you 4 Open the computer as far as possible 5 Slide the keyboard downward toward the palm rest 1 54 Chapter4 Removal and replacement procedures 6 Lift the top of the keyboard at an angle 2
119. up your system on a regular basis to maintain a reasonably current backup Your computer includes tools provided by HP to help you safeguard your information and retrieve it if ever needed Creating backups 1 Create restore media immediately after you set up the computer For more information see Performing a system recovery on page 120 2 As you add files routinely create a backup of your system and personal information Backing up your information You should back up your computer files on a regular schedule to maintain a current backup You can manually back up your information to an optional external drive a network drive or discs Back up your system at the following times e At regularly scheduled times e Before the computer is repaired or restored e Before you add or modify hardware or software To back up your home directory files using Backup Manager Settings 1 Select Computer gt More Applications gt Tools gt Backup Manager Settings and click Backup my home directory 2 Click Storage Destination Location and then select a location to back up your information 3 Click Schedule and then select a time schedule to perform backups at a regularly scheduled time To immediately back up your information click the Backup Now check box Ey NOTE Before you back up your information be sure you have designated a location to save the backup files 4 Click Save and Backup to start the backup and to s
120. urce During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Suspend or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 3 4 5 6 Open your Web browser go to http www hp com support and select your country or region Access the page on the HP Web site that provides software for your computer Follow the on screen instructions to identify your computer and access the BIOS update you want to download Click the option for software and driver downloads type your computer model number in the product box and then press enter Follow the on screen instructions to identify your computer and access the BIOS update you want to download Click your specific product from the models listed Click the appropriate operating system Go to the BIOS section and download the BIOS software package Follow the installation instructions as provided with the downloaded BIOS software package Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive SUSE Linux Computer Setup BIOS and Advanced System Diagnostics 101 Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly
121. w the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Computer Setup 1 Start Computer Setup 2 Use a pointing device or the arrow keys to select File gt System Information 3 To exit Computer Setup without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter 92 Chapter5 Computer Setup BIOS and Advanced System Diagnostics Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify
122. y Bottom 19 Component 3 Service door La 4 Vents 2 Description Protects the hard drive bay the wireless LAN WLAN module slot the WWAN module slot and the memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support On Windows 7 models contact technical support through Help and Support On Windows 8 models from the Start screen type help and then select Help and Support Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 20 Chapter2 External component identification 3 Illustrated parts catalog Service tag and PCID label Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag ol Serial go a e Product name 1 This is the product name affixed to the front of the computer e Serial number s n 2 This is an alphanumeric identifier that is unique to each product e Par
123. y backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information see the Using a Windows 7 operating system DVD purchased separately section Using the Windows recovery tools To recover information you previously backed up 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files To recover your information using Startup Repair follow these steps A CAUTION Some Startup Repair options completely erase hard drive contents and reformat the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for t
124. your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the scr
125. ystem board 1 3 Remove the four Torx T8M2 5x6 0 screws 2 that secure the speaker assembly to the computer 4 Remove the tape 3 that secures the speaker cables to the computer 68 Chapter 4 Removal and replacement procedures 5 Lift the speakers from the computer 4 _ i _ te i r i iy i l I 1 i I mal Reverse this procedure to install the speaker assembly Latch assembly Ey NOTE The Latch Kit includes the latch knob and spring Description Spare part number Latch Kit 686319 001 Before removing the latch assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 40 5 Remove the following components a Bottom door see Bottom door on page 42 b Keyboard see Keyboard on page 54 c Top cover see Top cover on page 56 Speaker assembly see Speaker assembly on page 68 Component replacement procedures 69 Ey NOTE The latch assembly includes a small spring Note the location of the spring Remove the latch assembly 1 Position the computer right side up with the f

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