G-Technology G-SPEED Q
Contents
1. first follow the troubleshooting procedures that HGST or your reseller provides To obtain limited warranty service you must first obtain a Return Materials Authorization RMA and ship to address by contacting G Technology at http www g technology com support Please follow the instructions found on the website You must return the covered hard disk drive using approved packaging to our logistics center You must pay any associated transportation charges duties and in surance in shipping the drive to our logistics center You should remove all personal information from the product prior to its return What will HGST do HGST will replace the drive with a functionally equivalent replacement product transportation pre paid HGST may replace your product with a product that was previously used repaired and tested to meet HGST specifications You receive tile to the replaced product at delivery to carrier at HGST shipping point You are responsible for importation of the replaced product if applicable HGST will not return the original drive to consumers therefore the consumer is responsible for moving data to another media before returning Data Recovery is not covered under this warranty and is not part of the warranty returns process HGST warrants that the replaced products are covered for the remainder of the original product warranty or 90 days whichever is greater How is our liability limited HGST AND ITS AFFILIATES SUPPLIERS2. Action Search DEVICES K SHARED E LS K PLACES i T SEARCH FOR G DRIVE G SPEED Q G DRIVE slim eT T Ee uy G RAID G RAID with Thunderbolt G RAID mini ri p 24 G SPEED Q Maintenance for Your Drive 4 Select the G SPEED Q icon on your desktop and press Command l This opens its Get Info window below left 5 Select the default icon in the Get Info window below left 6 Press Command V to paste the G SPEED Q custom icon into the Get Info window below right RE G SPEED Q 0 Modified Today at 4 40 PM Y General General Kind Volume Kind Volume Created Today at 4 37 PM Created Today at 4 37 PM Modified Today at 4 37 PM Modified Today at 4 40 PM Format Mac OS Extended Qournated Format Mac 05 Extended Qournaled Capacity 2 05 TB Capacity 2 05 TB Availabe 2 05 TB Available 2 05 TB Used 464 MB on G SPEED Q G SPEED Q The icon for your G SPEED Q has been restored and you can close the Get Info window Your drive is now fully ready for use p 25 G SPEED U Maintenance for Your Drive Reformat with Partitions Partitioning a hard drive is the process of dividing a hard drive into separate discrete sections called volumes Each volume works like a separate disk You can create up to 16 different partitions on a hard drive in OS X and each partition can be a different size and format With hard drives getting bigger it is useful to partition your hard drive so sectio
3. Technical Support e f the amber warning light is lit there is a drive failure for that particular module You will need to replace a drive module ee Oe Read how in Replace a Failed Drive Module red LED bina LED NOTE Although there is a switch for the Audible Alarm on the rear of the unit it is not functional G SPEED Q only supports visual alarms p 12 G SPEED U Using Your Drive Windows Use G SPEED Q is set up at the factory for use with Mac OS X systems A simple initialization will prepare your drive for use with Windows Vista and Windows 7 systems G SPEED Q is not supported by Windows XP or other 32 bit operating systems These OS s are limited to a maximum volume size to 2 2TB For helpful information on configuring and using your drive with Windows please visit www g technology com windows p 13 G SPEED Q Using RAID Modes Supported RAID Modes uuu sss p 15 The Configurator Utility sss see p 16 Configure the RAID Mode s p 16 G Technology Gs SPEED U Using RAID Modes Supported RAID Modes G SPEED Q is configured in RAID 5 Protected mode at the factory The drive also sup ports RAID 0 Performance configuration The following table explains the advantages and disadvantages for each RAID level If you need to change the RAID level of G SPEED Q then follow the steps in Configure the RAID Mode Disk striping Highest read write No fault tolerance High storage performance Has a
4. The failure of one capacity and best useable storage capacity drive in the array will performance of 100 total capacity result in complete data loss Disk striping High read write Useable storage Data protection with distributed performance Gives data capacity equals total parity protection in case of a capacity of all drives drive failure in the array minus one drive RAID 5 Protected G SPEED Q ships in RAID 5 mode RAID 5 is great for protection and security of data however its storage capacity is reduced This makes it ideal for sensitive data rather than large amounts In RAID 5 your G SPEED Q will be at 75 of its total capacity RAID 0 Performance RAID 0 offers better performance mode and 100 storage capacity p 15 G SPEED A Using RAID Modes The Configurator Utility To change the RAID level for your G SPEED Q you will 00O g 18s conau need a software utility from G Technology called Con A ES S figurator NOTE YOU MUST CONNECT THE DRIVE VIA 2 Macintosh HD THE USB PORT TO USE CONFIGURATOR b PLACES The utility is available on the enclosed CD or you can download it from the G Technology website at www g technology support G Tech Configurator ese L tem 880 KB available If you downloaded Configurator you should launch it directly from the mounted Disk Image If you copied Configurator from our CD it is important that you copy it by Option dragging to your Applications folde
5. D CG Maintenance for Your Drive 2 Select the FireWire or USB icon not the G Technology drive icon by clicking it in the left side column 232 9 GB ST325 Media diskOs3 3 Click on the Partition button in the main window G SPEED Q gt PIONEER DVD RW DVR First Aid Erase 4 Select the number of partitions you would like from the Volume Scheme menu Below we have selected 2 Partitions to create two partitions E 232 9 GB ST325 Media First Aid Erase Partition Sy 232 9 GB ST325 Media irs rase see mi diskOs3 l Volume Scheme Volume Information m 465 8 GB HGST Fp ae i A urre fa G SPEED Q mian J Name Q lt nora p n an ELAR roar e T Pd JT Size 465 44 4 Partitions 5 Partitions 6 Partitions Partitions d To erase and partition the selected disk choose a wolu amp Partitions R a ibn E 9 Fartitior options for each volume and click Apply To resize thi arutons selected disk drag the dividers between them and clic 10 Partitions 11 Partitions resign This volume will not be erased 1a Partons Size 465 4 GB d 14 Partitions Available space 464 0 GB 15 Fartitions 16 Partitions p 27 G SPEED U Maintenance for Your Drive 5 Click on the first partition in the Volume Scheme area Your partition will be highlight ed by a blue bounding box e In the Name field type a name for the partition e From the Format menu choose your desired di
6. DISTRIBUTORS AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY 2 LOSS OF OR DAMAGE TO YOUR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR SAVINGS EVEN IF INFORMED OF THE POSSIBILITY SOME JURISDIC TIONS DO NOT ALLOW LIMITATION OF LIABILITY INCIDENTAL DAMAGES OR CONSEQUENTIAL DAM AGES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU How do local laws apply THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION p 35 Gs SPEED U Support amp Warranty CAPACITY DEFINITION AND DISCLAIMER For G Technology products 1TB or greater One gigabyte GB is equal to one billion bytes and one terabyte TB equals 1 000 GB one trillion bytes Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive the computer s oper ating system and other factors For G Technology products less than 1TB One gigabyte GB is equal to one billion bytes when referring to hard drive capacity Accessible capacity will vary depending on the operat ing environment and formatting Copyright One gigabyte GB is equal to one billion bytes when referring to hard drive capacity Accessible capacity will vary depending on t
7. PRODUCT MANUAL G Technology G SPEED Q High Speed RAID Protected Storage System g technology com G SPEED U Table of Contents Welcome to G SPEED Q Table of Contents Safety amp General Use Using RAID Modes Safety PreCaUutiOnsS ccsecsssesessssssecseeeees 4 Supported RAID Modes sss sss 15 Backup Your Dat se sss 5 The Configurator Uri asses 16 About Your G SPEED Q Configure the RAID Mode 16 Introduction sss 7 Maintenance for your Drive What s in the BOX sss eee 8 Initialize Drive for Mac sss 21 System Requirements sss esse ee 8 Restore the Drive ICON sese 24 Overview Of the Drive sss sss esse 9 Reformat with Partitions 26 Using Your Drive Replace a Failed Drive Module 30 Easy Installation for Mac sss 11 Support amp Warranty Optimize Performance sss sss 11 Technical Support uu sss sese 33 Disconnect the Drive sss ss ese 12 Limited Warranty sss sss esse esse 34 Warning LED AlarmS ccecesseseeeseees 12 COP ena E 36 Windows Use 13 G SPEED Q Safety amp General Use Safety Precautions Ar en p 4 BACKUP YOUN Data aer a a T p 5 G Technology G SPEED D Safety amp General Use Safety Precautions G SPEED Q s warranty may be void as a result of the failure to respect the precautions listed here If you detect a problem with your drive please contact our Technical Support depart ment If the product is returned with damage caused by improper handl
8. artitions Z 232 9 GB ST325 Media will be displayed in the left hand panel of Disk Utility Z diskOs3 465 8 GB HGST 10 Quit the Disk Utility program After reinitializing the drive the custom icon for the G Technology drive has been erased You can optionally restore this icon to each parti tion with the steps on this page Ba My Backup 6 PIONEER DVD RW DVR 11 The multiple partitions of the G Technology drive will be displayed on the desktop Your drive is now setup with two or more partitions and ready for use My Media My Backup p 29 G SPEED U Maintenance for Your Drive Replace a Failed Drive Module The internal components of G SPEED Q continually monitor the health of each of its disk drives In the event of a drive failure a visual alarm will appear Read more in Warning LED Alarms RAID 5 If G SPEED Q was configured in a protected RAID 5 mode a drive failure will not result in data loss However the array is now in an unprotected state and the failed drive should be replaced as soon as possible to avoid data loss RAID 0 If G SPEED Q is configured as RAID 0 there will be data loss Read more in Sup ported RAID Modes Follow the steps below to identify and replace a failed drive With the unit powered up locate the malfunctioning drive by visually inspecting the drive modules If an amber LED is lit for a drive that drive has failed 2 Remove the failed drive by inserting the pr
9. e e Click the Dont Use or Decide Later button if you do not want to use Time Machine at this point keeps a spare copy of every file it remembers how your system looked so you D Do you want to use G SPEED Q to back up with Time Machine Time Machine keeps an up to date copy of everything on your Mac It not only can revisit your Mac as it appeared in the past Decide Later Don t Use Use as Backup Disk 8 Quit the Disk Utility program After reinitializing the drive the custom icon for G SPEED Q has been erased You can optionally restore this icon with the steps on the next page p 23 G SPEED U Maintenance for Your Drive Restore the Drive Icon If the G SPEED Q drive icon was erased during the reinitializing process see previous section you can restore the icon with the following easy steps This process is not required for the operation of G SPEED Q However it will make your drives appearance on the computer desktop look nicer and more accurate 1 To get the G Technology icon package go to www g technology com support and navigate to your product There will be a link to download the icons 2 Once downloaded double click the Zip file to open Next double click the DMG file to open the G Technology Icons package 3 Click to select the drive icon for G SPEED Q in the package window Press Command C to copy the icon below DO C G TECHNOLOGY bale AG Sz Lo a a Back Path Quick Look
10. figuration Utility Device detected G SPEED Q Select RAID level te RAID O Performance RAID 5 Protected Configure Exit 4 Two Warning windows will appear letting you know that the following step will erase all of your data Click the OK Yes buttons to continue Warning This will ERASE all the data on your G Tech storage System Mg ys x Cancel C Ok p 17 G SPEED U Using RAID Modes 5 A window will appear telling you the configuration is in progress Updating configuration DO NOT UNPLUG THE DEVICE Fraing the configurateon sector NOTE After the configuration is complete a system dialog box will warn that a device was not removed properly Don t worry about this message just click OK Device Removal The device you removed was not properly put away Data might have been fost or damaged Before you unplug your device you must first select its icon in the Finder and choose Eject from the File menu 6 Configurator will indicate that the RAID configuration is complete Click the Exit button to close the utility Configuration Successfull Your storage system has been reconfigured to your desired RAID level and is now ready to be formatted for use with your operating system p 18 G SPEED A Using RAID Modes 7 Changing the RAID mode of the G SPEED Q will require you to re initialize the disk with the Disk Utility application A Disk Insertion dialog bo
11. he operating environment and formatting Design by G Technology in California G SPEED and G Technology are trademarks of HGST a Western Digital company Apple Mac MacBook Pro FireWire Time Machine and the Mac logo are trademarks of Apple Inc Microsoft Windows Windows Vista and Windows XP are trade marks or registered trademarks of Microsoft Corporation in the US and or other countries Other trademarks are the property of their respective owners 2012 G Technology All rights reserved RO 09 12 p 36
12. he warran ty specifically for your product visit www g technology com A valid proof of purchase may be required to prove eligibility If you do not have a valid proof of purchase the limited warranty period will be measured from the date of sale from HGST to the authorized distributor What does this limited warranty not cover The limited warranty does not cover damage resulting from commercial use misuse accident modification or alteration to hardware or software tampering unsuitable physical or operat ing environment beyond product specifications improper maintenance or failure caused by a product for which HGST is not responsible There is no warranty of uninterrupted or error free operation There is no warranty for loss of data you must regularly back up the data stored on your product to a separate storage prod uct There is no warranty for product with removed or altered identification labels HGST DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND INCLUDING BUT NOT LIM ITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU HGST is not responsible for return ing to you product which is not covered by this limited warranty p 34 Gs SPEED U Support amp Warranty What must you do If you are having trouble with a product before seeking limited warranty service
13. ing the warranty will be void and liability will rest with the user Please read our Limited Warranty e Servicing Your drive contains no user serviceable parts If it appears to be malfunctioning have it inspected by a qualified Technical Support representative e Moisture Place the device away from moisture or liquids To reduce the risk of damage do not expose this drive to rain or moisture Do not use it in damp or wet conditions Never place objects containing liquids on the drive as they may spill into its openings e Ventilation Place the device in a vented area The drive should never be placed near or over a radiator or heat source e Temperature Do not expose this drive to temperatures outside the range of 5 C to 35 C 41 F to 95 F or to operational humidity beyond 5 80 non condensing or non operating humid ity beyond 10 90 non condensing Avoid placing your drive near a source of heat or expos ing it to sunlight even through a window or in an environment that is too cold or humid e Physical Damage Do not place heavy objects on the drive Never use excessive force on your drive p 4 G SPEED A Safety amp General Use Backup Your Data The disk drive contained in your G SPEED Q device is a delicate electronic instrument and is susceptible to damage due to excessive physical shock Under no circumstances will G Technology be held liable for the recovery or restoration of lost data Any loss corruptio
14. led Mac OS Extended 7 Mac OS Extended Case sensitive journaled Mac OS Extended Case sensitive MS DOS FAT Nam 5 Click the Erase button in the lower right corner of the window A dialog box will ap pear asking if you want to erase the G SPEED Q partition First Aid Erase Partition RAID Restore To erase all data on a disk or volume s x Z Erase Volume l Select the disk or volume in the list on the left de h i SY 2 Specify a format and name 3 If you want to prevent the recovery of the disk s 4 Click Erase Erasing a volume will destroy all information on the volume It will not erase information on other volumes on the same disk To prevent the recovery of previously deleted files Are you sure you wish to erase the volume G Speed volume in the list on the left and click Erase Free 5 Blir Volume Format Mac O5 Extende Cancel Erase Name G 5PEED Q nnn ema Erase Free Space Security Options LL Erase p 22 G SPEED U Maintenance for Your Drive WARNING THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE 6 Click on the Erase button to continue A progress bar in the lower right corner of the window will show the progress of the disk s reformatting Erasing Volume m 7 After the drive is reinitialized you should automatically see the Time Machine dialog box e Click the Use as Backup Disk button if you want to use the drive with Time Machin
15. n BOO HGST i X E E 5 F E T EO F g SL E EN verify Info Burn Mount Eject Enable Journaling New Image Convert Resize Image Log e ee K First Aid Erase Partition RAID Restore j 232 9 GB ST325 Media a ag disk0s3 To erase all data on a disk or volume 9 13 TB HGST L Select the disk or volume in the list on the left Rr 2 Specify a format and name _ ee ES A 3 If you want to prevent the recovery of the disk s erased data click Security Options 3 PIONEER DVD RW DVR 4 Click Erase To prevent the recovery of previously deleted files without erasing the volume select a volume in the list on the left and click Erase Free Space Volume Format Mac OS Extended Qournaled H i Name G SPEEDQ EEE EEE tions Erase First Aid Erase RAID Restore p 21 G SPEED U Maintenance for Your Drive 4 Choose the Format option that you prefer e Mac OS Extended Journaled Use this format if you intend to use the drive for Time Machine or to create a separate bootable installation of OS X e Mac OS Extended Use this format for best performance and media storage To se lect click the Format pop up and its option to Mac OS Extended To erase all data on a disk or volume 1 Select the disk or volume in the list on the left 2 Specify a format and name 3 if you want to prevent the recovery of the disk s erased data click Security Options 4 Click Erase Volume Format Mac OS Extended Journa
16. n or destruction of data while using a G Technology drive is the sole responsibility of the user Make Two Backups To help prevent the loss of your data we highly recommend that you keep TWO copies of your data in separate storage locations When in RAID 5 Protected mode G SPEED Q will safeguard your data from hard drive failure However if any file system corruption occurs the data contained on G SPEED Q may be affected For critical data it is recommended to keep one copy on G SPEED Q and a second copy on your internal hard drive another G Technology drive or a form of removable storage media p 5 G SPEED Q About Your G SPEED Q OTC Te T 0 7 NN Kaltes Bie Ne Ee p 8 System Requirements cscsccccssssscscesscsnsacees p 8 Overview Of the Drive wuss p 9 G Technology G SPEED D About Your G SPEED Q Introduction Thank you for purchasing the G SPEED Q from G Technology G SPEED Q is a high speed low cost storage solution that was designed to safeguard digital photos audio and video libraries and documents This quiet compact four bay unit delivers solid affordable RAID storage for both Mac us ers and creative professionals doing high capacity tasks like HD video and photo editing G SPEED Q offers outstanding performance high storage capacity and optional fail safe operation at a low cost per gigabyte Unlike single drive systems if a hard drive failure occurs your data is still safe and acce
17. ns of its space can be used for different purposes For instance segment user data from backup data set up a multi boot environment with different Operating Systems or cre ate a dedicated capture scratch disk for programs like Final Cut Pro The following steps will guide you through this simple process of partitioning your drive In this example we will partition a 500 GB G DRIVE mini connected via FireWire The steps will be identical for your drive only the name may be different 1 First open the Disk Utility program This application is located on your hard drive un der Applications Utilities Disk Utility The window below will appear Your G Technology drive will be displayed in the left hand column 000 HGST SO 9 2 H m Verify Info Burn Mount Eject Enable Journaling New Image Convert Resize Image BIE o First Aid Erase Partitio RAID Rest Sj 232 9 GB ST325 Media en n SL dich S disk0s3 To erase all data on a disk or volume ii 465 8 GE HGST 1 Select the disk or volume in the list on the left 2 Specify a format and name 3 If you want to prevent the recovery of the disk s erased data click Security Options E G SPEED Q aJ PIONEER DVD RW DVR 4 Click Erase To prevent the recovery of previously deleted files without erasing the volume select a volume in the list on the left and click Erase Free Space Volume Format Mac OS Extended lournaled HH Name 6 SPEED Q p 26 G SPEE
18. ovided key into the red LED amber LED lock hole and gently sliding the drive module out of the enclo sure Be careful about which drive you pull out REMOVING THE WRONG DRIVE WILL RESULT IN THE LOSS OF THE ARRAY AND ALL OF ITS CONTENT 4 Replace the failed drive with a new disk module Secure it in place by pushing in the drive and latching the handle NOTE During the 3 year warranty period contact G Technology Technical Support for the replacement of a defective drive module p 30 G SPEED U Maintenance for Your Drive 5 If G SPEED Q was setup in RAID 5 mode the unit will begin rebuilding data on the drive During this process all drive LEDs will indicate data access The rebuild time is approximately 2 hours per TB 6 Once the rebuild is complete G SPEED Q is back to normal and protecting your valu able data once again Helpful tips You can continue using G SPEED Q even while the drive volume is being rebuilt How ever it willl run at a slower data rate It is good practice to keep at least one spare drive module on hand in case of a disk failure This way you can rebuild your array in hours rather than wait days for a new one to ship p 31 G SPEED Q Support amp Warranty ecni ak SUD Orn E A ee ee p 33 Limited Warranty E E p 34 KEE AE E E S E Semester p 36 G Technology Gs SPEED U Support amp Warranty Technical Support Thank you for purchasing G SPEED Q If you have any comments or que
19. r prior to running Configurator will not work if you drag it to the Applications Folder and then launch Configure the RAID Mode It is easy to configure the RAID mode with the following steps NOTE Changing the RAID level will erase all data on the drive Be sure all the material you want to save is backed up to a separate disk 1 Connect G SPEED Q via its USB port and launch the Configurator utility A window will appear asking you to disconnect all other external hard disks from your com puter This is important to ensure that Configurator does not affect other FireWire or USB devices on your system La G Tech BAD Configuration Utility Welcome to the G Tech RAID Configuration Utility This application is used to change the RAID level of your G Tech storage system THIS PROCESS WILL ERASE ALL DATA ON YOUR DRIVE Make sure the drive you want to configure is the ONLY external USE or FireWire drive connected to your computer before you continue Continue Exit p 16 G SPEED Q Using RAID Modes 2 Click on the Continue button A window will appear telling you that Configurator is searching for G SPEED Q The search may take a few minutes Searching for Compatible G Tech Storage Systems this may take a moment 3 Once the utility finds your G SPEED Q the following window will appear Select the RAID 5 Protected or RAID 0 Performance radio button Then click the Configure button to continue G Tech RAID Con
20. sk format If you will use your drive primarily on Mac OSX it is recommended to use Mac OS Extended or Mac OS Ex tended Journaled For info about formats go here e In the Size field type in a size for the partition Alternately you can drag the bar in between each partition to quickly change the size 6 Repeat this process for each partition you have created 7 Click the Apply button in the lower right corner of the window A dialog box will ap pear asking if you want to erase the G Technology drive partition WARNING THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE First Aid Erase Partition RAID Restore Volume Scheme Volume Information 2 Partitions ame My Medi T Partition Disk E a _ Partitioning this disk will permanently erase all the Format Mac OSE gt e ed i Sy data from the disk Size 300 00 kand This volume will be erased G SFEED Q N The following volumes will be added To partition the sele My Media My Media Then click Apply My Backup A new volume will bi Are you sure you wish to partition the disk Size 300 GB HGST My Backup L ai f Options Revert L Apply J p 28 G SPEED CG Maintenance for Your Drive 8 Click on the Partition button to continue A progress bar in the lower right corner of the window will show you the progress of the disk s reformatting Erasing Volume 5 9 When partitioning is complete the multiple p
21. ssible G SPEED Q also features HGST Enterprise class hard drives for the best in performance and reliability With its built in RAID controller the G SPEED Q is not tied to a single workstation and can be easily transported for use in the edit bay or on the road The unit contains an inter nal RAID controller and can be configured in RAID 0 Performance or RAID 5 Protected mode p G SPEED A About Your G SPEED Q What s in the Box The following items are included in the box e G SPEED Q Storage Unit with 4 Removable Disk Modules e eSATA cable e FireWire 800 cable 9 Pin to 9 Pin e FireWire 400 to 800 cable e USB 2 0 cable e Product CD e Drive module keys If any items are missing please contact G Technology at support g technology com or call 888 426 5214 System Requirements G SPEED Q supports the folllowing Operating Systems The drive is set up at the fac tory for use with Mac OS X systems and formatted as HFS with Journaling a e Mac OS 10 5 or higher a LL 1 e Windows Vista or Windows 7 Kann 0 NOTE G SPEED Q is NOT compatible with Windows XP and older 32 bit operating systems These OS s are limited to a maximum volume size of 2 2TB p 8 G SPEED D About Your G SPEED Q Overview of the Drive This diagram shows the helpful features of your G SPEED Q The compact and quiet G SPEED Q features four hot swappable HGST 7200 RPM Enterprise class SATA hard drives It has a uniquel
22. stions about this manual or the product please let us know G Technology appreciates and values its customers striving to give you the finest ser vice and support If you encounter any difficulties while installing or using G SPEED Q please contact G Technology Technical Support via one of the following ways Telephone 888 426 5214 Fax 408 717 9007 E mail support g technology com Internet www g technology com support Helpful information for support When contacting Technical Support it s best to be in front of your computer and have the following information available e Your G SPEED Q serial number on bottom of unit e Operating System and version e Computer brand and model e List of other devices attached to your computer p 33 G SPEED U Support amp Warranty Limited Warranty HGST a Western Digital Company HGST Including G Technology for External Hard Disk Drives What does this limited warranty cover This Limited Warranty applies to new HGST products purchased from an authorized HGST dealer by the original purchaser for normal use and not for resale HGST warrants that a covered product is free from defects in materials and workmanship with the exceptions stated below How long does limited warranty coverage last This limited warranty lasts for 1 year 2 years 3 years or 5 years or a fixed period from date of purchase depending on when and where it was originally purchased To determine t
23. unit and plug the other end into a surge protector or wall outlet Turn on the power switch After about 45 seconds the drive will automatically mount on the desktop if you are running Mac OS X Optimize Performance G SPEED Q can be connected to any Mac or Windows machine equipped with an eSATA FireWire 400 FireWire 800 or USB 2 0 port For best performance G SPEED Q should be connected via eSATA or FireWire 800 p 11 Gs SPEED U Using Your Drive Disconnect the Drive A great feature of G SPEED Q is its ability to connect and disconnect while your com puter is running To prevent failures and or data loss it is important to follow the steps below when disconnecting or unmounting the drive from your computer 1 Before powering down and disconnecting the drive unmount the system by simply dragging the G SPEED Q icon to the trash located in the dock Keyboard shortcut Select the drive icon and hit Command eE 2 It is safe to remove the drive from your system and power it down when the drive icon is no longer present on your desktop Warning LED Alarms G SPEED Q is equipped with visual alarms to alert you to any possible malfunction There is a red LED on the bottom right of the unit and amber LEDs on each drive module These LEDs will flash for about 45 seconds when the unit is first powered on e If the red warning light is lit there is a failure of one of the internal components Stop using G SPEED Q and contact our
24. x should appear Click the Initialize button to launch Disk Utility If the Disk Insertion dialog does not appear go to Application gt Utilities and open the Disk Utility program Disk Insertion ey The disk you inserted was not readable by this computer ignore E Biecr 3 Once Disk Utility is open you are ready to initialize and partition G SPEED Q for use with Mac Read those steps in Initialize Drive for Mac p 19 G SPEED Q Maintenance for your Drive Initialize Drive for MaC sss sss p 21 Restore the Drive ICON sss sese sss p 24 Reformat with Partitions wc p 26 Replace a Failed Drive Module es p 30 G Technology G SPEED U Maintenance for Your Drive Initialize Drive for Mac G SPEED Q was factory formatted for use or initialized for Mac OS X You can reinitial ize if you d like to quickly erase the contents of the drive or if you reconfigure the RAID mode Here are the steps 1 First open the Disk Utility program This application is located on your hard drive un der Applications Utilities Disk Utility The window below will appear Your G SPEED Q will be displayed in the left hand column 2 Select the G SPEED Q by clicking its drive icon in the left side column Information about the drive willl be displayed at the bottom of the window 3 Select the Erase tab to view the formatting options By default the Format pop up menu is set to the Mac OS Extended Journaled optio
25. y designed all aluminum enclosure with a heavy duty power supply and a quiet cooling fan to ensure long life and reliable operation G SPEED Q s quad interface features a high speed 3Gbit eSATA FireWire 800 FireWire 400 via supplied cable and USB 2 0 This allows for universal connectivity and industry leading performance All cables are included IMPORTANT G SPEED Q has been set up at the factory in RAID 5 Protected mode To change to RAID 0 Performance operation read the section Configure the RAID Mode Removable Quiet Fan Drive Module e _ USB 2 0 port Activity LED eSATA port FireWire Drive Module 800 ports Lock Hole Kensington Security Slot Temperature Power LED On Off Switch Power Socket Fan RPM Warning LED p 9 G SPEED Q Using Your Drive Easy Installation for Mac sss sss p 11 Optimize Performance esesesessessesrescesesreseeseese p 11 Disconnect the Drive orae a a a p 12 Waning LED Alaris a ASRA p 12 Tet ee US a E tee ee a rec ents p 13 G Technology G SPEED U Using Your Drive Easy Installation for Mac G SPEED Q attaches to your computer via a USB 2 0 high speed eSATA or one of two FireWire 800 USB 2 0 port ports eSATA port Choose the connection appropriate for your sys tem and connect the drive with the matching sup plied cable FireWire 400 connectivity is handled Fire Wire by the included 9 Pin to 6 Pin cable 800 ports Connect the power cord to the
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