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Lexmark MS510dn

1. Understanding the printer menus 162 HTML menu Font Name Joanna MT Set the default font for HTML documents Albertus MT Letter Gothic Note The Times font is used in HTML documents that do not Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Font Size 1 255 pt Scale 1 400 Orientation Portrait Landscape Lubalin Graph specify a font Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO Set the default font size for HTML documents Notes e 12 pt is the factory default setting e Font size can be increased in 1 point increments Scale the default font for HTML documents Notes e 100 is the factory default setting e Scaling can be increased in 1 increments Set the page orientation for HTML documents Note Portrait is the factory default setting Understanding the printer menus Margin Size 8 255 mm Backgrounds Do Not Print Print Image menu Use Auto Fit On Off Invert On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height Width Fit Height Fit Width Orientation Portrait Landscape Reverse Portrait Reverse
2. From the printer control panel select Continue to clear the message For non touch screen printer models press OK to confirm Notes e The printer discards any data received through the USB port e Make sure the USB Buffer menu is not set to Disabled Too many flash options installed 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra flash memory Troubleshooting 199 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Too many trays attached 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra trays 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Unformatted flash detected 53 Try one or more of the following e From the printer control select Continue to stop the defragmentation and continue printing For non touch screen printer models press OK to confirm Format the flash memory Note If the error message remains then the flash memory may be defective and need to be replaced Unsupported option in slot x 55 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the unsupported option card from the printer controller board and then replace it with a supported card 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Weblink serve
3. Warning Potential Damage Do not touch the printer or the flash drive in the area shown while actively printing reading or writing from the memory device Loss of data can occur Using MS510dn and MS610dn 53 2 From the printer control panel select the document you want to print 3 Press the left or right arrow button to specify the number of copies for printing and then press OK Notes Do not remove the flash drive from the USB port until the document has finished printing If you leave the flash drive in the printer after leaving the initial USB menu screen then access held jobs from the printer control panel to print files from the flash drive Supported flash drives and file types BENAR aie File type e Lexar JumpDrive 2 0 Pro 256MB 512MB or 1GB sizes Documents e SanDisk Cruzer Mini 256MB 512MB or 1GB sizes pdf Notes Xps Images e Hi speed USB flash drives must support the full speed standard Low speed USB devices dcx e USB flash drives must support the File Allocation Table FAT system Devices formatted gif with New Technology File System NTFS or any other file system are not supported JPEG or jpg bmp are not supported PCx TIFF or tif png Using MS510dn and MS610dn 54 Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel navigate to gt Security gt Confidential Print 2 Select a print job type
4. Contact customer support a Check if you have a supported USB or parallel interface card Note A USB or parallel interface card from another printer may not work on this printer Connect the cable to the USB or parallel interface card connector Troubleshooting Paper feed problems Paper frequently jams Yes Step 1 Go to step 2 a Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are aligned against the edges of the paper Make sure the paper is below the maximum paper fill indicator Check if you are printing on a recommended paper size and type b Insert the tray properly If jam recovery is enabled then the print jobs will reprint automatically Do paper jams still occur frequently Step 2 Go to step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams still occur frequently Step 3 Contact customer a Review the tips on avoiding jams For more information see Avoiding SUPPOrt ort jams on page 176 b Follow the recommendations and then resend the print job Do paper jams still occur frequently Paper jam message remains after jam is cleared a Do either of
5. Custom x Texture Specify the relative texture of the custom paper loaded Smooth Notes Normal e Normal is the factory default setting Rough e The options appear only if the custom type is supported Understanding the printer menus 123 Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight Light Normal Heavy Rough Envelope Weight Light Normal Heavy Letterhead Weight Light Normal Heavy Preprinted Weight Light Normal Heavy p TTT Specify the relative weight of the plain paper loaded Note Normal is the factory default setting Specify the relative weight of the card stock loaded Note Normal is the factory default setting Specify the relative weight of the transparencies loaded Note Normal is the factory default setting Specify the relative weight of the recycled paper loaded Note Normal is the factory default setting Specify the relative weight of the labels loaded Note Normal is the factory default setting Specify the relative weight of the bond paper loaded Note Normal is the factory default setting Specify the relative weight of the envelope loaded Note Normal is the factory default setting Specify the relative weight of the rou
6. 1 2 3 1 2 3 b Resend the print job Did the job print and collate correctly Step 2 The problem is solved a From the printer software set Collate to 1 2 3 1 2 3 Note Setting Collate to 1 1 1 2 2 2 in the software overrides the setting in the Finishing menu b Resend the print job Did the job print and collate correctly Step 3 The problem is solved Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Did the job print and collate correctly Unexpected page breaks occur Action Step 1 The problem is solved Adjust the print timeout settings a From the printer control panel navigate to Settings gt General Settings gt Timeouts gt Print Timeout b Select a higher setting and then depending on your printer model select OK or Submit c Resend the print job Did the file print correctly Go to step 2 Go to step 3 Contact customer support Go to step 2 212 Troubleshooting 213 Step 2 a Check the original file for manual page breaks b Resend the print job Did the file print correctly Print quality problems Characters have jagged or uneven edges Action Noo Step 1 Go to step 2 Select a font that is a Printa font sample list to check if the fonts you are using are supported supported by the by the printer printer 1 From the printer contr
7. LEXMARK MS510 and MS610 Series User s Guide Important Click here before using this guide August 2012 www lexmark com Machine type s 4514 Model s 630 635 639 646 649 Contents 2 Contents SALOU INTORIMACI ON sacscdece ces ccevesevaseusccscnsandeesacuceds seve E E TE OVEVICW cccccccccccccccccccccccccccccccccccccccccccccccccccecccccccecccccccccccccccccccccccccccccccecccccse D UNET 0 knee ee rn nnn eee ener nee tee ne orn 8 Finding information about the Printer cecceseccssscccececescceeecceseceseceeueececeeseceeaeeesuceseeeeeseeeecesegneeeeeegs 8 Selecting a location for the printer sessesesessessesesoesoecesesoesoeseeseseesesesses LO Additional printer SetUp sessessessessssoesoessesoescessessssosssesoessesssssessessesesseesee L2 Installing internal ODCIONS vrcsusicsnraceieiagteasesantedenctdennsedannasessbotunnmeslecgascrosnbnesancaavpnedeaseenasineaaduceustelwassonaseucenoane 12 Available internal options sseseseesssssssssecessseersscresseessssesssecrereressreresssessssersseceereressstessssesssssstesssecessereseeeesseessss 12 Accessing the controller board sssssessssessssersssrereserrsssessssressssrersreresserosssesssrsesssrrreserrestrrsssreesesseessseesseeereseeese 12 mMstalline an op puonal Car eani aar E E i 13 installing a memory card iicsscrsussiwesdstonwadedanrentansanonniobebenbobstunnayasdeasnie wen abtainoreratatara n i Ei E a O eaae 14 Installing
8. Scheduled Maintenance message for such item To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances As part of your warranty service and or replacement Lexmark may update the firmware in your printer to the latest version Firmware updates may modify printer settings and cause counterfeit and or unauthorized products supplies parts materials such as toners and inks software or interfaces to stop working Authorized use of genuine Lexmark products will not be impacted Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed other
9. Troubleshooting 226 Streaked vertical lines appear on prints Leading edge Trailing edge Eee 1 Go to C 2 The is solved a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical lines appear on prints Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper texture type and weight in following the Paper menu to match the paper loaded in the tray Specify the paper texture type and Do the paper texture type and weight match the paper in the tray weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper texture type and weight specified in the tray settings Step 3 Go to step 4 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Step 4 Go to step 5 The problem is solved a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend
10. e SanDisk Cruzer Mini 256MB 512MB or 1GB sizes e pdf Notes xps Images e High speed USB flash drives must support the fullspeed standard Low speed USB devices are not supported dcx e USB flash drives must support the File Allocation Table FAT system Devices formatted gif with New Technology File System NTFS or any other file system are not supported Jpeg or jpg bmp Pcx tiff or tif png fls Printing confidential and other held jobs Storing print jobs in the printer 1 From the home screen navigate to Using MS610de 92 gt Security gt Confidential Print gt select a print job type Max Invalid PIN Limit the number of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration Hold print jobs inthe computer until you enter the PIN from the printer control panel Note The PIN is set from the computer It must be four digits using the numbers 0 9 Repeat Job Expiration Print and store print jobs in the printer memory Verify Job Expiration Print one copy of a print job and hold the remaining copies It lets you examine if the first copy is satisfactory or not The print job is automatically deleted from the printer memory when all copies are printed Reserve Job Expiration Store print jobs for printing at a later time Note The print jobs are held until deleted from the Held Jobs menu No
11. e The printer is being removed from your premises for service e The printer is being sold to another organization Erasing volatile memory The volatile memory RAM installed in your printer requires a power source to retain information To erase the buffered data turn off the printer Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these steps 1 Turn off the printer 2 Hold down 2 and 6 on the keypad while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on the printer display 3 Press the up or down arrow button untilWipe All Settings appears The printer will restart several times during this process Note Wipe All Settings securely removes device settings solutions jobs and passwords from the printer memory 4 Navigate to Back gt Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Using MS510dn and MS610dn 66 Finding printer security information In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons For more information visit the Lexmark security Web
12. Only installed trays and feeders are listed in this menu Understanding the printer menus Configure MP menu Configure MP Cassette Manual First Substitute Size menu Substitute Size Off Statement A5 Letter A4 All Listed Paper Texture menu Plain Texture Smooth Normal Rough Card Stock Texture Smooth Normal Rough Transparency Texture Smooth Normal Rough Recycled Texture Smooth Normal Rough 121 Determine when the printer selects paper from the multipurpose feeder Notes e Cassette is the factory default setting Cassette configures the multipurpose feeder as the automatic paper source e Manual sets the multipurpose feeder only for manual feed print jobs e First configures the multipurpose feeder as the primary paper source Substitute a specified paper size if the requested paper size is not available Notes e All Listed is the factory default setting All available substitutions are allowed e Off indicates that no size substitutions are allowed e Setting a size substitution lets the print job continue without Change Paper appearing Specify the relative texture of the plain paper loaded Note Normal is the factory default setting Specify the relative texture of the card stock loaded Notes e Normal is the factory default setting e The options appear only if card stock is supported Specify the relative texture of the transparencies loaded Note Normal is the factory
13. Troubleshooting 225 Streaked horizontal lines appear on prints Action Step 1 a Depending on your operating system specify the tray or feeder from Printing Preferences or the Print dialog The is solved b Resend the print job Go to a 2 Do streaked horizontal lines appear on prints Step 2 Go to step 3 Change the paper type From the printer control panel set the paper type and weight in the Paper and weight to match menu to match the paper loaded in the tray the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Step 3 Go to step 4 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked horizontal lines appear on prints Step 4 Go to step 5 The problem is solved a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Do streaked horizontal lines appear on prints Step 5 Contact customer The problem is solved Replace the imaging unit and then resend the print job support Do streaked horizontal lines appear on prints
14. e Attaching a device to a USB port 5 Stop or cancel button Stop all printer activities 6 Indicator light Check the status of the printer 7 USB port Connect a USB Bluetooth adapter or a flash drive to the printer Note Only the front USB port supports flash drives Understanding the colors of the indicator and Sleep button lights The colors of the indicator and Sleep button lights on the printer control panel signify a certain printer status or condition Indicator light color and its corresponding printer status Indicator light Printer status fof SS sS The printer isin Hibernate mode Blinking green The printer is warming up processing data or printing Solid green The printer is on but idle Blinking red The printer requires user intervention Using MS610de 69 Sleep button light color and its corresponding printer status Sleep button light Printer status Solid amber The printer is in Sleep mode Blinking amber The printer is waking from or entering Hibernate mode Blinking amber for 0 1 second then goes The printer is in Hibernate mode completely off for 1 9 seconds in pulsing pattern Understanding the home screen When the printer is turned on the display shows a basic screen referred to as the home screen Use the home screen buttons and icons to initiate an action Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded sol
15. use envelopes made from 90 g m 24 Ib bond paper or 25 cotton All cotton envelopes must not exceed 70 g m 20 Ib bond weight Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Paper and specialty media guide 110 Have bent corners Have rough cockle or laid finishes e Adjust the width guides to fit the width of the envelopes Note A combination of high humidity over 60 and high printing temperature may wrinkle or seal envelopes Tips on using labels Print samples on the labels being considered for use before buying large quantities Note Use only paper label sheets Vinyl pharmacy and two sided labels are not supported For more information on label printing characteristics and design see the Card Stock amp Label Guide available at http support lexmark com When printing on labels e Use labels designed specifically for laser printers Check with the manufacturer or vendor to verify that The labels can withstand temperatures up to 240 C 464 F without sealing excessive curling wrinkling or
16. 18 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place 5 Slide and push the ISP solution into the plastic bracket 6 Secure the ISP solution to the plastic bracket using the long screw Additional printer setup 7 Tighten the two screws on the end of the ISP solution 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP 19 Additional printer setup 9 Slightly close the ISP exterior cover up to 65 degrees and then slide the cover to attach 20 Additional printer setup 21 11 Open the controller board shield using the green handle 12 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board Note If you have installed a printer hard disk then you need to remove it For more information see Removing a printer hard disk on page 25 To reinstall the printer hard disk see Installing a printer hard disk on page 22 Additional printer setup 22 13 Close the controller board shield 14 Close the ISP exterior cover Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 28 Installing a printer hard disk Note This option is available only in MS610de prin
17. 2 The printer stops when some supplies become empty to prevent damage 4 Click Submit Modifying confidential print settings Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address field Using MS510dn and MS610dn 58 Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Configuration gt Other Settings tab gt Security gt Confidential Print Setup 3 Modify the settings e Set a maximum number of PIN entry attempts When a user exceeds a specific number of PIN entry attempts all of the jobs for that user are deleted e Set an expiration time for confidential print jobs When a user has not printed the jobs within the specified time all of the jobs for that user are deleted 4 Save the modified settings Copying printer settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a pro
18. 234 ea TRIG pid a T CO eun A a a A O TA r A ee ree 234 POWE CONS UMDU enen E N 239 aE EEE EEEE E EE PEE E EEE EAAS E E AEE ENE E E EEES oo Safety information 6 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage e Turn the printer off using the power switch and then unplug the power cord from the electrical outlet e Disconnect all cords and cables from the printer befo
19. 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the eight digit PIN and then save the setting Connecting the printer to a wireless network using the Embedded Web Server Before you begin make sure that e Your printer is connected temporarily to an Ethernet network e A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with your wireless network adapter 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Network Ports gt Wireless 3 Modify the settings to match the settings of your access point wireless router Note Make sure to enter the correct SSID 4 Click Submit Additional printer setup 34 5 Turn off the printer and then disconnect the Ethernet cable Then wait for at least five seconds and then turn the printer back on 6 To verify if your printer is connected to the network print a network setup page Then in the Network Card x section see if the status is Connected For more information see the Verifying printer setup section o
20. Confidential Job Expiration Hold print jobs inthe computer until you enter the PIN from the printer control panel Note The PIN is set from the computer It must be four digits using the numbers 0 9 Max Invalid PIN Limit the number of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name and PIN are deleted Repeat Job Expiration Print and store print jobs in the printer memory Reserve Job Expiration Store print jobs for printing at a later time Note The print jobs are held until deleted from the Held Jobs menu Verify Job Expiration Print one copy of a print job and hold the remaining copies It lets you examine if the first copy is satisfactory Note The print job is automatically deleted from the printer memory once all copies are printed Notes e Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs e You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel e All print jobs that can be initiated by the user at the printer are called held jobs 3 Press OK Printing confidential and other held jobs Note Confidential and Verify print jobs are automatically deleted from memory after printing Repeat and Reserve jobs are held in the printer until you choose to delete them For Windows users 1 With a docume
21. Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hung ria Kft 8 Lechner d n fasor Millennium Tower IIl 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited
22. Landscape Help menu 163 Set the page margin for HTML documents Notes e 19 mm is the factory default setting e Margin size can be increased in 1 mm increments Specify whether to print backgrounds on HTML documents Note Print is the factory default setting Select the optimal paper size scaling and orientation Note On is the factory default setting It overrides scaling and orientation settings for some images Invert bitonal monochrome images Notes e Off is the factory default setting e This setting does not apply to GIF or JPEG images Scale the image to fit the selected paper size Notes e Best Fit is the factory default setting e When Auto Fit is set to On Scaling is automatically set to Best Fit Set the image orientation Note Portrait is the factory default setting The Help menu consists of a series of Help pages that are stored in the printer as PDFs They contain information about using the printer and performing printing tasks English French German and Spanish translations are stored in the printer Other translations are available at http support lexmark com Print All Guides Print Quality ie Print all the guides Print information about solving print quality issues Understanding the printer menus 164 iis Printing Guide Print information about loading paper and other specialty media Media Guide Print a list of the paper sizes supported in trays and fee
23. Memory Defragment operation 37 Try one or more of the following e From the printer control panel select Continue to stop the defragmentation and continue printing For non touch screen printer models press OK to confirm e Delete fonts macros and other data from the printer memory e Install additional printer memory Insufficient memory some Held Jobs were deleted 37 The printer deleted some held jobs in order to process current jobs Select Continue to clear the message For non touch screen printer models press OK to confirm Troubleshooting 192 Insufficient memory some held jobs will not be restored 37 Try one or more of the following e From the printer control panel select Continue to clear the message For non touch screen printer models press OK to confirm e Delete other held jobs to free up additional printer memory Load paper source with custom string paper orientation Try one or more of the following e Load the tray or feeder with the correct size and type of paper e To use the tray that has the correct size or type of paper select Finished loading paper on the printer control panel For non touch screen printer models press OK to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Ca
24. Multipurpose Tecde cresca a a uancaliueeantoaeunueruonsadataaies 83 LIRIAS and Unlinikine Ways suntv es nadaiacoudanassiedansacwxialiecac AEE NE ANENE A A E OR 86 PADUN penaa a O aces 88 PHILS LO Sea E E A E A 88 Printinge a documen enics a a a a a E A ata ica deede 88 PAE trom atlas Marve nanira a a a 90 Printing confidential ana other held Jobsi crnca a a A A E 91 PRIOUMEIMTOLMALION pages rosenn a a E A a a A 93 CANCION EJ OO itu patent cantare a aN a 93 Manaeine Nepite sist sagas cored a T ae tinue T as nate el aa 94 Senine UG SMAI TOMI NS ca ceatce ests tes a a EE 94 Changing port settings after installing a new network Internal Solutions POrt cecceseccessscceeseeeeeeeeeeeeees 95 Finding advanced networking and administrator infOrmatiOn cccccecsssseeceesssceceescceeescesseseceeseaeeeeaeaeeeens 97 CHECKING Che VIFEUAIIGIS ONY sinisita a atesandyeasasonselan a a a 97 Configuring supply notifications from the Embedded Web Server cccccccsssceecesseeecessececsseececeseeeesaeeesseges 97 WOGIFVING confidential print settigi Saesaare E Daud disada che tanae A RO 98 Copying printer settings to other printers s ssseessssesssssesssssrssrrrrsrrressserosssesssressereressrreeseresssereeesseessseesseeee 98 Creating a printer controlpanel PIN nenn A E E N ance daias 99 PFIMUINE a Menu setuno Pale rirerire anA a N A EE E 99 PHALING a NetWorksetup Dabe utan aoia n E e A a TA TA E 99 Checking the Status Of parts ANG
25. Network Card TCP IP IPv6 Wireless AppleTalk Standard USB Parallel SMTP Setup Help Print All Guides Print Quality Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide Depending on the printer setup this menu item appears as Network Setup Page or Network x Setup Page 3 Depending on the printer setup this menu item appears as Standard Network or Network x 4 This feature is available only in select printer models Understanding the printer menus Paper menu Default Source menu Default Source Tray x MP Feeder Manual Paper Manual Envelope Paper Size Type menu Tray x Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal Tray x Type Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x 118 Set a default paper source for all print jobs Notes e Tray 1 standard tray is the factory default setting e From the Paper menu set Configure MP to Cassette for MP Feeder to appear as a menu setting e ftwo trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray Specify the paper size loaded in each tray Notes e Letter is the US factory default setting A4 is the
26. Off Note Disabling Eco Mode or Quiet Mode may increase the consumption of energy or supplies or both Did the job print Step 2 The problem is solved Go to step 3 Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job and then resend the job Did the job print Step 3 The problem is solved Go to step 4 a Remove held jobs stored in the printer memory b Resend the print job Did the job print Step 4 The problem is solved Go to step 5 a Disable the Page Protect feature From the printer control panel navigate to Settings gt General Settings gt Print Recovery gt Page Protect gt Off b Resend the print job Did the job print Step 5 The problem is solved Contact customer Install additional printer memory and then resend the print job support Did the job print Job prints from the wrong tray or on the wrong paper Action Step 1 The problem is solved Go to step 2 a Check if you are printing on paper that is supported by the tray b Resend the print job Did the job print from the correct tray or on the correct paper Troubleshooting 211 Step 2 The problem is solved Go to step 3 a From the Paper menu on the printer control panel set the paper size and type to match the paper loaded in the tray b Resend the print job Did the job print from the correct tray or on the correct paper Step 3 The problem is solved Go
27. Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Navigate to Settings gt General Settings gt Timeouts 3 Inthe Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep mode 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt OK gt Settings gt OK gt General Settings gt OK gt Timeouts gt OK gt Sleep Mode gt OK 2 Inthe Sleep Mode field select the number of minutes you want the printer to wait before it enters Sleep mode 3 Press OK Using MS510dn and MS610dn 62 Using Hibernate mode Hibernate is an ultra low power operating mode When operating in Hibernate mode all other systems and devices are powered down safely Notes e Make sure to wake the printer from Hibernate mode before sending a print job A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode e The Hibernate mode can be scheduled For more information see Using Schedule Power Modes on page 63 e If the printer is in Hibernate mode the Embedded Web Server is disabled Using the Emb
28. Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For the MS510dn and MS610dn printer models see Accessing the controller board on page 39 For the MS610de printer model see Accessing the controller board on page 73 2 Unpack the optional card Warning Potential Damage Avoid touching the connection points along the edge of the card 3 Holding the card by its sides align the plastic pins 1 on the card with the holes 2 on the controller board 2 Additional printer setup 14 4 Push the card firmly into place as shown in the illustration Warning Potential Damage Improper installation of the card may cause damage to the card and the controller board Note The entire length of the connector on the card must touch and be flushed against the controller board 5 For the MS510dn and MS610dn printer models close the controller board access door For the MS610de printer model close the controller board shield and then close the access door Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 28 Installing a memory card CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional har
29. an Internal Solutions POrt s eessesssenssssenssssressseersrrressresssssosssrerssreroeeressseresssesssrersessseeseeeresereesseesses 16 TNS TENS a MENTO Nard diS Kennspeorie ene EE E a A E i 22 REMOVING a printer hard CISK ccriunsssonvssveaSeresendasonssebnavianesduocenoeddatidawersunsiavuenbentananadmeadus EAO Kaake 25 Installing hardware OPtiONS ccccccccssseccsecccssecceeceeesceceseceeececsseceeeeceeseeceaeeeeuceceneceeecesucesaeeesseeeeeeeneeeaness 26 installing optional Ways ssicecvrsscsaansaderarceaeoredonriannevenstoubsancenansabsuaieTausadevbaiescsunesaneayosdnoavtaunsagnesreiiandsieashiecenduverviedh 26 Seting p the printer SOLOW Alpe neresen siririna aea EERE A aUai sea EN a iE 28 Installing the printer SOfEWarE ecsiueisccrsrsancevcenkevencdnnesdedanederegeranrwxedanbesnliaiierveawsaunbherbnersthautbosmansexeyranbhsevesteovsaloees 28 Updating available options in the printer driver cccssscecsssseccceeseecceeeecceessceeeeceseeesseesseaeeeseaeeeeseseseageesseges 28 Ne DWOC INE ierra e E T tenants 29 Preparing to set up the printer on an Ethernet network cccccsssseecssseccessecceeseceeeeeeceeeescesseacessaeseesaeseeseees 29 Installing the printer on an Ethernet network ccccccsssseeccsseccesecccceeescesseeceseueeesseesceeseueesaeaeceseeeesegeesseges 30 Preparing to set up the printer on a wireless network sss ssssssssseessserssseresssssssssssssrrrsrerreseresssesssrerseressseessee 31 Connec
30. and then click Click here to submit language 4 Click Printer Settings 5 Type the IP addresses of the source and target printers Note If you want to add or remove target printers then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Using MS610de 99 Creating a printer control panel PIN The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel To restrict access to the menus create a Personal Identification Number PIN and then assign the PIN to each menu 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Security gt Panel PIN Protect 3 From the Create User PIN or Create Admin PIN section enter your PIN Note Your can enter up to 16 digits for your PIN 4 Click Modify 5 From any menu in the Administrative Menus Management or Function Access sections select User PIN Protected Admin PIN Protected or Admin PIN and User PIN Protected Note Using Admin PIN you can still access a menu assigned with User PIN 6 Click Submit If you try to access a PIN protected menu from the printer control panel then the printer will require you to enter
31. as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Types 3 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer control panel 1 From the home screen navigate to TE Paper Menu gt Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Touch a Printing Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed Before you can use this application first set it up on the printer For more information see Setting up Forms and Favorites on page 76 1 From the printer home screen navigate to Forms and Favorites gt select the form from the list gt enter the number of copies gt adjust other settings 2 Depending on your printer model touch eS ZS or Submit Printing a document Printing a document 1 From the Paper menu on the printer control panel set the paper type and size to match the paper loaded 2 Send the print job For Windows users a With a document open click File gt Print b Click Properties Preferences Options or Setup 89 Using MS610de c Adjust the set
32. bookmarks and do other print related tasks you might normally do while standing at the network printer 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings gt Remote Operator Panel Settings 3 Select the Enabled check box and then customize the settings 4 Click Submit To use the application click Remote Operator Panel gt Launch VNC Applet Exporting and importing a configuration You can export configuration settings into a text file and then import the file to apply the settings to other printers 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings gt Apps gt Apps Management 3 From the list of installed applications click the name of the application you want to configure 4 Click Configure and then do one of the following e To export a configuration to a file click Export and then follow the instructions on the computer screen to save the configuration file Notes When saving the configuration file you can type a unique file name or use the default name Using MS610de 78 Ifa JVM Out of Memory error
33. ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b eldirasainak slenska H r me l sir Lexmark International Inc yfir v a essi vara er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklar ka is izstr d jums atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Notices 244 Malti Bil prezenti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal htigijiet essenzjali u ma dispozizzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemmingis met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i sa
34. cord from the electrical outlet Make sure the internal option is installed in the appropriate connector in the controller board Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Is the internal option properly installed in the controller board Step 3 Go to step 4 Print a menu settings page and then check to see if the internal option is listed in the Installed Features list Is the internal option listed in the menu settings page Step 4 The problem is solved a Check if the internal option is selected It may be necessary to manually add the internal option in the printer driver to make it available for print jobs For more information see Updating available options in the printer driver on page 28 b Resend the print job Does the internal option operate correctly 202 Go to step 2 Connect the internal option to the controller board Reinstall the internal option Contact customer support Troubleshooting 203 Tray problems Action Yes No Step 1 The problem is solved Go to step 2 a Open the tray and do one or more of the following Check for paper jams or misfeeds Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the pape
35. default setting Specify the relative texture of the recycled paper loaded Note Normal is the factory default setting Understanding the printer menus 122 Use To Labels Texture Specify the relative texture of the labels loaded Smooth Note Normal is the factory default setting Normal Rough Bond Texture Specify the relative texture of the bond paper loaded Smooth Note Rough is the factory default setting Normal Rough Envelope Texture Specify the relative texture of the envelopes loaded Smooth Note Normal is the factory default setting Normal Rough Rough Envelope Texture Specify the relative texture of the rough envelopes loaded Rough Letterhead Texture Specify the relative texture of the letterhead loaded Smooth Note Normal is the factory default setting Normal Rough Preprinted Texture Specify the relative texture of the preprinted paper loaded Smooth Note Normal is the factory default setting Normal Rough Colored Texture Specify the relative texture of the colored paper loaded Smooth Note Normal is the factory default setting Normal Rough Light Texture Specify the relative texture of the paper loaded Smooth Note Normal is the factory default setting Normal Rough Heavy Texture Specify the relative texture of the paper loaded Smooth Note Normal is the factory default setting Normal Rough Rough Cotton Texture Specify the relative texture of the cotton paper loaded Rough
36. devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Available internal options e DDR3 DIMM e Flash memory Fonts Firmware e Forms Barcode e Prescribe e IPDS e Printcryption e Hard disk e internal Solutions Ports ISP Parallel 1284 B interface MarkNet N8130 10 100 fiber interface RS 232 C serial interface This internal option is available only in the MS610de printer model Accessing the controller board Access the controller board to install internal options For MS510dn and MS610dn see Accessing the controller board on page 39 For MS610de see Accessing the controller board on page 73 Additional printer setup 13 Installing an optional card CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity
37. edge a Make sure your software program is using a correct fill pattern b Resend the print job Do vertical voids appear on prints Step 2 a From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray b Resend the print job Do vertical voids appear on prints Step 3 Check if you are using a recommended type of paper a Load the indicated tray or feeder with a recommended type of paper b Resend the print job Do vertical voids appear on prints Step 4 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do vertical voids appear on prints a to step 2 Go to step 3 Go to step 4 Contact customer support Note The laser scanning unit may be defective 228 a problem is solved The problem is solved The problem is solved The problem is solved Troubleshooting 229 Toner specks appear on prints Action Replace the imaging unit and then resend the print job Contact customer The problem is solved support Do toner specks appear on prints Toner fog or background shading appears on prints
38. et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mission est install a l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller a ce que l antenne soit implant e et dirig e de mani re a n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest
39. factory default settings for all settings associated with Eco Mode This setting supports the performance specifications for your printer Energy Reduce energy use especially when the printer is idle e Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed e The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper e Enable the automatic two sided duplex feature e Turn off print log features 2 press Aad Reducing printer noise Use Quiet mode to reduce the printer noise 1 From the printer control panel navigate to gt Settings gt Settings gt OK gt General Settings gt OK gt Quiet Mode gt OK 2 Select a setting you want Using MS510dn and MS610dn 61 Reduce printer noise Notes e Print jobs will process at a reduced speed e Printer engine motors do not start until a document is ready to print There is a short delay before the first page is printed Use factory default settings Note This setting supports the performance specifications of the printer 3 Press OK Adjusting Sleep mode To save energy decrease the number of minutes before the printer enters Sleep mode Select from 1 to 120 The factory default setting is 30 minutes Note The printer still accepts print jobs when in Sleep mode Using the Embedded Web
40. has the correct size and type of paper select Finished loading paper on the printer control panel For non touch screen printer models press OK to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load manual feeder with custom type name paper orientation Try one or more of the following e Load the multipurpose feeder with the correct size and type of paper e Depending on your printer model touch Continue or press OK to clear the message and continue printing Note If no paper is loaded in the feeder when Continue or OK is selected then the printer manually overrides the request and then prints from an automatically selected tray e Cancel the current job Load manual feeder with custom string paper orientation Try one or more of the following e Load the feeder with the correct size and type of paper e Depending on your printer model touch Continue or press OK to clear the message and continue printing Note If no paper is loaded in the feeder when Continue or OK is selected then the printer automatically overrides the request and then prints from an automatically selected tray Cancel the current job Load manual feeder with paper size paper orientation Try one or more of the f
41. is set to Off Understanding the printer menus Network Buffer Auto 3KB to maximum size allowed Job Buffering Mac Binary PS 128 rs Set the printer to automatically switch to PS emulation when a print job requires it regardless of the default printer language Notes e On is the factory default setting e When Off is used the printer does not examine incoming data The printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes e Auto is the factory default setting e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Set the size of the network input buffer Notes Auto is the factory default setting The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel serial and USB buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is t
42. it has been cleared Multiple pass Notes e Single pass is the factory default setting e Only automatic wiping enables users to activate disk wiping without having to turn the printer off for an extended amount of time e Highly confidential information should be wiped using only the Multiple pass method Set Date and Time menu Use Current Date and Time Show the current date and time settings for the printer Manually Set Date and Time Enter the date and time input date time Notes e For touch screen printer models date and time are set in YYYY MM DD HH MM format e Manually setting the date and time sets Enable NTP to No e For non touch screen printer models the wizard lets you set the date and time in YYYY MM DD HH MM format Understanding the printer menus Time Zone list of time zones 141 Select the time zone Note GMT is the factory default setting for non touch screen printer models Set the printer to use the applicable daylight saving time DST start and end times associated with the printer Time Zone setting Note On is the factory default setting Enable Network Time Protocol which synchronizes the clocks of devices on a network Notes e On is the factory default setting e The setting is turned off if you manually set the date and time Understanding the printer menus 142 Settings menu General Settings General Settings menu Display Language Set th
43. job Note 1 is the factory default setting Specify whether to insert blank pages in a print job Note Do Not Print is the factory default setting Stack the pages of a print job in sequence when printing multiple copies Note 1 2 3 1 2 3 is the factory default setting Specify whether to insert blank separator sheets Notes e Off is the factory default setting e Between Copies inserts a blank sheet between each copy of a print job if Collate is set to 1 1 1 2 2 2 If Collate is set to 1 2 3 1 2 3 then a blank page is inserted between each set of printed pages such as after all page 2 s and after all page 3 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of a print job This setting is useful when printing transparencies or when inserting blank pages in a document Specify the paper source for separator sheets Note Tray 1 standard tray is the factory default setting Understanding the printer menus Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Paper Saver Orientation Auto Landscape Portrait Paper Saver Border None Solid Quality menu Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both directions Isolated Toner Darkness 1 10 155
44. level surface e Hold transparencies by the edges Flex the stack of transparencies back and forth to loosen them and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them e Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 4 Load the paper or specialty media Note Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides Overfilling may cause paper jams Using MS510dn and MS610dn 48 e Load paper transparencies and card stock with the recommended printable side faceup and the top edge entering the printer first For more information on loading transparencies see the packaging that the transparencies came in Load letterhead faceup with the top edge entering the printer first For two sided duplex printing load letterhead facedown with the bottom edge entering the printer first e Load envelopes with the flap on the left side facedown Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 From the printer control panel set the paper size and type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder Linking and unl
45. menu 127 Standard network software error 54 198 Standard parallel port disabled 56 198 Standard USB menu 133 Standard USB port disabled 56 198 statement of volatility 65 105 status of parts checking 100 status of parts and supplies checking 59 status of supplies checking 100 storing paper 113 supplies 170 Index storing print jobs 54 91 streaked horizontal lines appear on prints 225 streaked vertical lines appear on prints 226 streaks appear 228 Substitute Size menu 121 supplies checking status 60 100 checking from printer control panel 100 checking using the Embedded Web Server 60 100 conserving 165 storing 170 using genuine Lexmark 167 using recycled paper 165 supplies ordering imaging unit 169 maintenance kit 169 toner cartridges 168 supply notifications configuring 57 97 supported flash drives 53 91 supported paper sizes 114 supported paper types and weights 115 T TCP IP menu 130 tips card stock 109 labels paper 110 on using envelopes 109 tips on using envelopes 109 toner cartridge replacing 170 toner cartridges ordering 168 recycling 166 toner darkness adjusting 51 89 Too many flash options installed 58 198 Too many trays attached 58 199 touch screen buttons using 70 trays linking 48 86 87 unlinking 48 86 87 troubleshooting an application error has occurred 231 cannot open Embedded Web Server 231 checking an unresponsive printer 200 contacting custo
46. more than an hour during which the printer will be unavailable for other user tasks 5 Touch Back gt Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen Note Some printer models may not have a printer hard disk installed Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Security gt Disk Encryption Note Disk Encryption appears in the Security Menu only when a formatted non defective printer hard disk is installed 3 From the Disk encryption menu select Enable Notes e Enabling disk encryption will erase the contents of the printer hard disk e Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 4 Click Submit Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The prin
47. per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Notices 242 Industry Canada Canada Cet appareil est conforme la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions Suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence re ue y compris celles risquant d alt rer son fonctionnement Cet appareil a t con u pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis a l int rieur
48. produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 113 Conserving supplies Use both sides of the paper If your printer model supports duplex printing then you can control whether print appears on one or two sides of the paper by selecting 2 sided printing from the Print dialog or from the Lexmark Toolbar Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing N Up section of the Print dialog screen Check your first draft for accuracy Before printing or making multiple copies of a document e Use the preview feature which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it e Print one copy of the document to check its content and format for accuracy Avoid paper jams Correctly set the paper type and size to avoid paper jams For more information see Avoiding jams on page 176 Saving money and the environment 166 Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling For more information see e The Notices chapter e The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment e Th
49. removes device settings solutions jobs and passwords from the printer memory 4 Touch Back gt Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Erasing printer hard disk memory Note Some printer models may not have a printer hard disk installed Configuring Disk Wiping in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on the touch screen displays a list of functions Using MS610de 107 3 Touch Wipe Disk and then touch one of the following e Wipe disk fast This lets you overwrite the disk with all zeroes in a single pass e Wipe disk secure This lets you overwrite the disk with random bit patterns several times followed by a verification pass A secure overwrite is compliant with the DoD 5220 22 M standard for securely erasing data from a hard disk Highly confidential information should be wiped using this method 4 Touch Yes to proceed with disk wiping Notes e A status bar will indicate the progress of the disk wiping task e Disk wiping can take from several minutes to
50. scone board sees oor aoset mutipurpose feeder options 250 or sorser tre Using MS510dn and MS610dn MS610dn printer model a renerconroipenel 2 rers o a sanra a Front door release button s comroter Boara access coor ovhees mutipurpose feeder a opine 250 or 50h vav Using the printer control panel l 2 ABC 5 JKL 8 Tuv Oat Use Usethe Display View CA printer status and messages Set maae a and operate the printer 2 Left arrow button Scroll to the left to the left Select button Select menu options Save w o Using MS510dn and MS610dn 37 Use the Ke EJ Right arrow button Scroll to the right e Keypad Enter numbers letters or symbols 7 Sleep button Enable Sleep mode or Hibernate mode The following actions wake the printer from Sleep mode Pressing any hard button Opening a tray or the front door Sending a print job from the computer Performing a power on reset using the main power switch Attaching a device in the USB port USB port Connect a flash drive to the printer Notes e Only the front USB port supports flash drives e This feature is available only in select printer models o soporenesbiton Sopallnnteracivtes Fao accoun _ Rewntotheprvowscesn as oownarow baton seors oo a2 Wome uton _ eovometomeseeen aa racore _ chesktestatsotthe pent Understanding the colors of the indicator and Sleep button lights The colors of the indicator and Sleep button lights o
51. screen navigate to A gt Settings gt General Settings 2 Touch Press Sleep Button or Press and Hold Sleep Button 3 Touch Hibernate gt L Notes e When Press Sleep Button is set to Hibernate press the Sleep button for less than three seconds to set the printer to Hibernate mode e When Press and Hold Sleep Button is set to Hibernate press and hold the Sleep button for more than three seconds to set the printer to Hibernate mode Using MS610de 103 Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 From the Hibernate Timeout menu select the number of hours days weeks or months you want for the printer to wait before it goes into a reduced power state 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to A gt Settings gt General Settings gt Timeouts gt Hibernate Timeout 2 Select the amount of time the printer
52. seconds the printer waits to receive an end of job message before canceling the remainder of the print job Notes e 90 sec is the factory default setting e When the timer expires any partially printed page still in the printer is printed e Print Timeout is available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Set the amount of time in seconds the printer waits for additional data before canceling a print job Notes e 40 sec is the factory default setting e This setting has no effect on PCL emulation print jobs 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models Understanding the printer menus Print Recovery Auto Continue Disabled 5 255 sec Print Recovery Jam Recovery Print Recovery Jam Assist Print Recovery Page Protect On Hibernate Timeout on Connection Hibernate Do Not Hibernate Press Sleep Button Do nothing Sleep Hibernate Press and Hold Sleep Button Do nothing Sleep Hibernate 149 Let the printer automatically continue printing from certain offline situations when these are not resolved within the specified time period Note Disabled is the factory default setting Specify whether the printer reprints jammed pages Notes e Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold th
53. set to Auto To set this to Auto navigate to either of the following A gt Settings gt oK gt Network Ports gt OK gt Active NIC gt OK gt Auto gt OK gt Network Ports gt Active NIC gt Auto Note Make sure to turn off the printer then wait for at least five seconds and then turn the printer back on 1 Depending on your printer model navigate to either of the following PNI e gt Settings gt OK gt Network Ports gt OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wireless Connection Setup gt OK o gt Network Ports gt Network x gt Network x Setup gt Wireless gt Wireless Connection Setup 2 Select a wireless connection setup Search for networks Show available wireless connections Note This menu item shows all broadcast secured or unsecured SSIDs Enter a network name Manually type the SSID Note Make sure to type the correct SSID Wi Fi Protected Setup Connect the printer to a wireless network using Wi Fi Protected Setup 3 Follow the instructions on the printer display Connecting the printer to a wireless network using the Wi Fi Protected Setup Before connecting the printer to a wireless network make sure that e The access point wireless router is Wi Fi Protected Setup WPS certified or WPS compatible For more information see the documentation that came with your access point e A wireless network adapter is install
54. settings correct Step 11 Go to step 12 Check the installed printer driver Is the correct printer driver installed Step 12 The problem is solved Turn off the printer then wait for about 10 seconds and then turn the printer back on Is the printer working Printer display is blank Step 1 The problem is solved Press the Sleep button on the printer control panel Does Ready appear on the printer display Step 2 The problem is solved Turn off the printer then wait for about 10 seconds and then turn the printer back on Do Please wait and Ready appear on the printer display 201 T Connect the printer cable securely to the printer and the computer print server option or other network device Turn off the printer remove all packing materials then reinstall the hardware options and then turn on the printer Use correct printer driver settings Install the correct printer driver Contact customer support Go to step 2 Turn off the printer and then contact customer support Troubleshooting Option problems Cannot detect internal option Step 1 The problem is solved Turn off the printer then wait for about 10 seconds and then turn on the printer Does the internal option operate correctly Step 2 Go to step 3 Check if the internal option is properly installed in the controller board a Turnoffthe printer using the power switch and then unplug the power
55. support BOOTP and RARP Netmask View or change the current TCP IP netmask View or change the current TCP IP gateway Enable DHCP Specify the DHCP address and parameter assignment Note On is the factory default setting Specify the RARP address assignment setting Notes e On is the factory default setting e This menu item appears only in touch screen printer models Specify the BOOTP address assignment setting Notes e On is the factory default setting e This menu item appears only in touch screen printer models Enable AutolP Specify the Zero Configuration Networking setting Yes Note Yes is the factory default setting No Enable FTP TFTP Enable the built in FTP server which lets you send files to the printer using File Transfer Yes Protocol No Note Yes is the factory default setting Enable HTTP Server Enable the built in Web server Embedded Web Server When enabled the printer Yes can be monitored and managed remotely using a Web browser No Note Yes is the factory default setting WINS Server Address View or change the current WINS server address Understanding the printer menus 131 Enable DDNS View or change the current DDNS setting Yes Note Yes is the factory default setting No Enable mDNS View or change the current mDNS setting Yes Note Yes is the factory default setting Enable HTTPS View or change the current HTTPS setting Yes Note Yes is the factory default sett
56. the PIN Note After you enter the last digit of the PIN make sure to press OK from the printer control panel for more than three seconds Printing a menu settings page From the home screen navigate to gt Reports gt Menu Settings Page Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the home screen navigate to A gt Reports gt Network Setup Page 2 Check the first section of the network setup page and confirm that the status is Connected Ifthe statusisNot Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and then print another network setup page Using MS610de 100 Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required Checking the status of parts and supplies on the printer control panel From the home screen touch Status Supplies gt View Supplies Checking the status of parts and supplies from the Embedded Web Server Note Make sure the computer and the printer are connected to the same network 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the home screen
57. the problem you are experiencing the message on the printer display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside top front cover or at the back of the printer The serial number is also listed on the menu settings page Lexmark has various ways to help you solve your printing problem Visit the Lexmark Web site at http support lexmark com and then select one of the following Tech Library You can browse our library of manuals support documentation drivers and other downloads to help you solve common problems You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Live chat You can chat directly with a service representative They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems install updates or complete other tasks to help you successfully use your Lexmark product Telephone support is also available In the U S or Canada call 1 800 539 6275 For other countries or regions visit the Lexmark Web site at http support lexmark com Notices 234 Notices Product information Product name Lexmark MS510dn MS610dn a
58. tractor default settings osinaren E E E N E A N 64 Securnne tHe PINTE inanin a T teed T A a 64 Usine MS6IT0QE sonnin a a a aO kearnine a DOUCHE all alla na o E E Ae eS Oe 67 Printer conie uUrat ONS eissien a a AAE a E rE 67 Usine the Printer control paneleran N N A aeeaoleas 68 Understanding the colors of the indicator and Sleep button lights cccccessseeccseeseceeeeeceeeeeceeseaeeeseeeeesees 68 Understanding the home screen s ssssssseesssersserssssrssssrssssrersreresseessssesssrressereeorrresssessseesssrerererereesseererereesseesses 69 USING thetouch s creen DUtTTONS isidin e a E a a A 70 ACAMEE CIDO Sasna a a a Sion abed als vduneedonbinielgua dn elec partes Sein ves bionieldashamnlononut avalon aaa ded 71 ACCESSING TNS controller DOAN aeriene raoa aA EAO anielvalalevaileesadiotion ican A Ea a adaa aia 73 Setting up and using the home screenapplicatioNS inian e E 75 ACCESSING the Embedded Web Server arree T E A 75 CUSEOMIZING the MOM Stree onna a a a A A EA Aa 75 Activating the homescreen applicatio S sanra a aa 75 Exporune and importing a conneuration sesen a A E T A A 77 Loading paper and specialty IMEC darinenn n anna aa a a a eN 78 SEtting the paper size and type nairean T A A 78 C onteurme Universal paper settings aarcariacn n a a E sundadetatduieebeceds 78 Contents 4 Usine tne Standard DINaNnG paper Stop sides raceia vine tudeanaseadsncedsilsdvatacnnd A NEL EA E 78 EO AGING ayonana A A R 79 Loading the
59. waits after a print job is processed before it enters Hibernate mode 3 Touch e Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Schedule Power Modes 3 From the Action menu select the power mode 4 From the Time menu select the time 5 From the Day s menu select the day or days 6 Click Add Using MS610de 104 Adjusting the brightness of the display To save energy or if you are have trouble reading your display adjust the brightness of the display Available settings range from 20 100 The factory default setting is 100 Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it t
60. weights The multipurpose feeder supports 60 163 g m 16 43 lb paper weights Paper type 250 or 550 sheet tray Multipurpose feeder Duplex mode Card stock Transparencies Recycled Glossy paper Paper labels Vinyl labels Bond2 Envelope Rough envelope o o E ae E o lt Paper and specialty media guide 116 Paper type 250 or 550 sheet tray Multipurpose feeder Duplex mode Colored Paper Light Paper 1 One sided paper labels designed for laser printers are supported for occasional use It is recommended to print 20 or fewer pages of paper labels per month Vinyl pharmacy and two sided labels are not supported Bond and Heavy Paper are supported in duplex mode up to 90 g m 24 Ib paper weight Understanding the printer menus Understanding the printer menus Menus list Paper Menu Default Source Paper Size Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names Universal Setup Security Miscellaneous Security Settings Confidential Print Disk Wiping Security Audit Log Set Date and Time Reports Menu Settings Page Device Statistics Network Setup Page Profiles List Print Fonts Print Directory Print Demo Asset Report Settings General Settings Flash Drive Menu Print Settings 1 This menu appears only in touch screen printer models 117 Network Ports Active NIC Standard Network Reports
61. 0 Index printer options troubleshooting internal option is not detected 202 Internal Solutions Port 204 tray problems 203 USB parallel interface card 204 printer problems solving basic 200 printer security information on 66 108 printer setup verifying 34 printer software installing 28 printing canceling from printer control panel 93 directory list 55 93 font sample list 55 93 forms 88 from flash drive 52 90 from Macintosh 50 88 from Windows 50 88 menu settings page 59 99 network setup page 59 99 printing a directory list 93 printing a document 50 88 printing a font sample list 93 printing a menu settings page 99 printing a network setup page 59 99 printing confidential and other held jobs from a Macintosh computer 54 92 from Windows 54 92 printing forms 88 printing from a flash drive 52 90 publications where to find 8 Q Quality menu 155 Quiet Mode 101 Quiet mode 60 R recycled paper using 113 165 recycling Lexmark packaging 166 Lexmark products 166 toner cartridges 166 reducing noise 60 101 Reinstall missing or unresponsive cartridge 31 xy 196 Reinstall missing or unresponsive imaging unit 31 xy 196 Remote Operator Panel setting up 77 Remove paper from standard output bin 196 removing printer hard disk 25 repeat print jobs 54 91 printing from a Macintosh computer 54 92 printing from Windows 54 92 repeating print defects appear on prints 219 Replace cartridge 0 estimated p
62. 0de 97 Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator s Guide at http support lexmark com Checking the virtual display 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Check the virtual display that appears at the top left corner of the screen The virtual display works as an actual display would work on a printer control panel Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low low very low or reach their end of life by setting the selectable alerts Notes e Selectable alerts can be set on the toner cartridge imaging unit and maintenance kit e All selectable alerts can be set for nearly low low and very low supply conditions Not all selectable alerts can be set for the end of life supply condition E mail selectable alert is available for all supply conditions e The percentage of estimated remaining supply
63. 155 Reports 126 129 Security Audit Log 139 Set Date and Time 140 Setup 152 SMTP Setup menu 137 Standard Network 127 Standard USB 133 Substitute Size 121 TCP IP 130 Universal Setup 126 Utilities 157 Wireless 132 XPS 158 Miscellaneous menu 138 moving the printer 10 11 174 175 Index N Network x menu 127 Network x software error 54 194 Network Card menu 129 network settings Embedded Web Server 56 network setup page printing 59 99 Networking Guide where to find 56 97 noise emission levels 237 Non Lexmark supply type see User s Guide 33 xy 195 non volatile memory 65 105 erasing 65 106 Not enough free space in flash memory for resources 52 195 notices 235 236 237 238 239 240 241 242 243 number of remaining pages estimate 170 O optional card installing 13 options 250 sheet tray installing 26 550 sheet tray installing 26 firmware cards 12 Internal Solutions Port installing 16 memory card 14 memory cards 12 printer hard disk installing 22 printer hard disk removing 25 updating in printer driver 28 ordering imaging unit 169 maintenance kit 169 ordering supplies toner cartridges 168 p paper characteristics 111 letterhead 112 preprinted forms 112 recycled 113 selecting 112 setting size 40 setting type 40 storing 113 unacceptable 112 Universal size setting 40 78 using recycled 165 paper feed troubleshooting message remains after jam is cleared 205 paper jams clea
64. 2 Hibernate Timeout 62 103 printer display brightness adjusting 63 Quiet Mode 101 Quiet mode 60 Schedule Power Modes 63 103 Sleep Mode 101 Sleep mode 61 erasing hard disk memory 106 erasing non volatile memory 65 106 erasing volatile memory 65 106 Error reading USB drive Remove USB 190 Error reading USB hub Remove hub 190 Ethernet network preparing to set up for Ethernet printing 29 Ethernet network setup using Macintosh 30 using Windows 30 Ethernet networking Macintosh 30 Windows 30 Ethernet port 38 71 Ethernet setup preparing for an 29 exporting a configuration using the Embedded Web Server 77 249 exterior of the printer cleaning 167 F factory defaults restoring 104 factory defaults restoring 64 FCC notices 236 241 finding more information about the printer 8 Finishing menu 154 firmware card 12 flash drive printing from 52 90 Flash Drive menu 150 flash drives supported file types 53 91 font sample list printing 55 93 Forms and Favorites setting up 76 G General Settings menu 142 green settings Eco Mode 60 100 Hibernate mode 62 102 Hibernate Timeout 62 103 Quiet Mode 101 Quiet mode 60 Schedule Power Modes 63 103 H held jobs 54 91 printing from a Macintosh computer 54 92 printing from Windows 54 92 Help menu 163 Hibernate mode using 62 102 Hibernate Timeout setting 62 103 hiding icons on the home screen 75 home screen buttons understanding 69 customizing 75 hi
65. 2 This menu item appears only in non touch screen printer models Understanding the printer menus Audio Feedback Button Feedback On Volume 1 10 Show Bookmarks Yes No Web Page Refresh Rate 30 300 Contact Name Location Timeouts Standby Mode Disabled 1 240 Timeouts Sleep Mode Disabled 1 120 min 147 Specify whether icons and buttons have audio feedback Notes e On is the factory default setting for Button Feedback e 5 is the factory default setting for Volume Specify whether bookmarks are displayed from the Held Jobs area Note Yes is the factory default setting When Yes is selected bookmarks appear in the Held Jobs area Specify the number of seconds between Embedded Web Server refreshes Note 120 is the factory default setting Specify a contact name for the printer Note The contact name will be stored on the Embedded Web Server Specify the location of the printer Note The location will be stored on the Embedded Web Server Specify the number of minutes of inactivity before the printer enters a lower power state Note 15 is the factory default setting Set the amount of time the printer waits after a job is printed before it goes into a reduced power state Notes e 30 min is the factory default setting e Disabled appears only when Energy Conserve is set to Off e Lower settings conserve more energy but may require longer warm up times e Select a
66. 208 Action Yes No Step 2 The problem is solved Go to step 3 a Check if the printer is plugged in and turned on and if Ready appears on the printer display b Resend the print job Do the jobs print Step 3 The problem is solved Go to step 4 Ifan error message appears on the printer display then clear the message Note The printer continues to print after clearing the message Do the jobs print Step 4 The problem is solved Go to step 5 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print Step 5 The problem is solved Go to step 6 a Turn off the printer then wait for about 10 seconds and then turn the printer back on b Resend the print job Do the jobs print Step 6 The problem is solved Contact customer a Remove and then reinstall the printer software For more support information see Installing the printer software on page 28 Note The printer software is available at http support lexmark com b Resend the print job Do the jobs print Troubleshooting 209 Confidential and other held jobs do not print Note Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs Action Vg Noo Step 1
67. 4 Click Delete For Macintosh users 1 From the Apple Menu navigate to either of the following e System Preferences gt Print amp Scan gt Open Print Queue e System Preferences gt Print amp Fax gt Open Print Queue 2 From the printer window select the print job you want to cancel 3 From the icon bar at the top of the window click the Delete icon Managing the printer Setting up serial printing Use serial printing to print even when the computer is far from the printer or to print at a reduced speed After installing the serial or communication COM port configure the printer and the computer Make sure you have connected the serial cable to the COM port on your printer 1 Set the parameters in the printer a From the printer control panel navigate to the menu for the port settings b Locate the menu for the serial port settings and then adjust the settings if necessary c Save the modified settings and then print a menu settings page 2 Install the printer driver a Insert the Software and Documentation CD If the installation dialog does not appear after a minute then launch the CD manually 1 Click Ta or click Start and then click Run 2 Inthe Start Search or Run dialog type D setup exe where D is the letter of the CD or DVD drive 3 Press Enter or click OK b Click Install c Follow the instructions on the computer screen d Select Advanced and then click Continue Using MS610de 95
68. 54 Try one or more of the following e Make sure that the serial cable is properly connected and is the correct one for the serial port e Make sure that the serial interface parameters protocol baud parity and data bits are set correctly on the printer and computer Troubleshooting 198 e From the printer control panel select Continue to continue printing For non touch screen printer models press OK to confirm e Turn off the printer and then turn it back on SMTP server not set up Contact system administrator From the printer control panel select Continue to clear the message For non touch screen printer models press OK to confirm Note If the message appears again then contact your system support person Standard network software error 54 Try one or more of the following e From the printer control panel select Continue to continue printing For non touch screen printer models press OK to confirm e Turn off the printer and then turn it back on e Update the network firmware in the printer or print server For more information contact customer support Standard parallel port disabled 56 e From the printer control panel select Continue to clear the message For non touch screen printer models press OK to confirm Notes e The printer discards any data received through the parallel port e Make sure the Parallel Buffer menu is not set to Disabled Standard USB port disabled 56
69. DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF Notices 246 MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable INNO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Sup
70. Embedded Web Server or the computer Note Depending on your operating system access the Paper menu using Local Printer Settings Utility or Printer Settings e Store paper according to manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Clearing jams 178 Notes e When Jam Assist is set to On the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared Check your printed output stack for discarded pages e When Jam Recovery is set to On or Auto the printer reprints jammed pages However the Auto setting does not guarantee that the page will print Area Printer control panel message What to do 1 Standard bin x page jam clear standard Remove the jammed paper bin 20y xx Rear door x page jam open rear Open the rear door and then remove the jammed paper door 20y xx Tray 1 x page jam remove tray 1 to Pull tray 1 completely out then push the front duplex flap clear duplex 23y xx down and then remove the jammed paper Note You may need to open the rear door to clear some 23y xx paper jams Tray x x page jam remove tray Pull the indicated tray out and then remove the jammed x 24y xx paper Multipurpose x page ja
71. From the Configure Printer Connection dialog select a port If the port is not in the list then click Refresh or navigate to Add port gt select a port type gt enter the necessary information gt OK Click Continue gt Finish 3 Set the COM port parameters After installing the printer driver set the serial parameters in the COM port assigned to the printer driver Note Make sure the serial parameters in the COM port match the serial parameters you set in the printer a Open Device Manager 1 Click oe or click Start and then click Run 2 Inthe Start Search or Run dialog type devmgmt msc 3 Press Enter or click OK Click beside Ports to expand the list of available ports Right click the COM port where you attached the serial cable to your computer example COM1 and then click Properties On the Port Settings tab set the serial parameters to the same serial parameters set in the printer Check the serial heading of the menu settings page for the printer settings Click OK and then close all the dialogs Print a test page to verify printer installation Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port ISP is installed in the printer the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address All computers that access the printer must be updated with this n
72. From the Quality Menu on the printer control panel decrease the toner darkness Note 8 is the factory default setting b Resend the print job Did the gray background disappear from the prints Troubleshooting 216 Step 2 The problem is solved Go to step 3 Reinstall the imaging unit and the toner cartridge a Remove the toner cartridge b Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems Install the imaging unit and then the cartridge d Resend the print job Did the gray background disappear from the prints Step 3 The problem is solved Contact customer Replace the imaging unit and then resend the print job support Did the gray background disappear from the prints Incorrect margins on prints The problem is solved Go to step 2 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins correct Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper size in the Paper menu to following match the paper loaded in the tray e Specify the paper size from the tray Does the paper size match the paper loaded in the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified i
73. Go to step 2 Select one of the Print Open the held jobs folder on the printer display and then verify that your and Hold options and print job is listed then resend the print job For more information see Printing confidential and other held jobs on page 92 Is your print job listed in the held jobs folder Step 2 The problem is solved Go to step 3 The print job may contain a formatting error or invalid data e Delete the print job and then send it again e For PDF files generate a new PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users a Open the Print Properties folder b From the Print and Hold dialog select the Keep duplicate documents check box c Enter a PIN number For Macintosh users Save each print job name each job differently and then send the individual jobs to the printer Does the job print Step 3 The problem is solved Add additional printer Free up additional printer memory by deleting some of the held jobs memory Does the job print Troubleshooting 210 Print job takes longer than expected Action Yes o Step 1 The problem is solved Go to step 2 Change the environmental settings of the printer a From the printer control panel navigate to Settings gt General Settings b Select Eco Mode or Quiet Mode and then select
74. HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Compliance is indicated by the CE marking Notices 243 Operation is allowed in all EU and EFTA countries but is restricted to indoor use only The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product may be used in the countries indicated in the table below Cesky Spole nost Lexmark International Inc t mto prohla uje ze v robek tento v robek je ve shod se z kladn mi po adavky a
75. IN 58 99 Custom Names menu 125 Index custom paper type assigning 49 custom paper type name assigning 87 creating 49 Custom Type x assigning a paper type 49 creating custom name 87 Custom Type x name creating 49 Custom Types menu 125 D Default Source menu 118 Defective flash detected 51 190 device and network settings erasing 65 device and network settings information erasing 106 directory list printing 55 93 disk wiping 106 Disk Wiping menu 140 display troubleshooting printer display is blank 201 display control panel 36 display printer control panel adjusting brightness 63 104 disposing of printer hard disk 105 documents printing from Macintosh 50 88 from Windows 50 88 E Eco Mode setting 60 100 Eco Settings about 77 embedded solutions erasing 65 embedded solutions information erasing 106 Embedded Web Server accessing 75 adjusting brightness 63 administrator settings 56 97 checking the status of parts 60 100 checking the status of supplies 60 100 copying settings to other printers 58 98 modifying confidential print settings 57 98 networking settings 56 97 problem accessing 231 Embedded Web Server Administrator s Guide where to find 56 66 97 108 emission notices 236 237 240 241 242 encrypting the printer hard disk 107 envelopes tips on using 109 environmental settings conserving supplies 165 display brightness adjusting 104 Eco Mode 60 100 Hibernate mode 62 10
76. Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers and printers continue on to installing the printer e A valid unique IP address for the printer to use on the network e The network gateway e The network mask e A nickname for the printer optional Note A printer nickname can make it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use a new network cable when possible to avoid potential problems caused by a damaged cable Additional printer setup 30 Installing the printer on an Ethernet network For Windows users 1 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then launch the CD manually a Click B or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe where D is the letter of the CD or DVD drive C U A WW N Press Enter or click OK Click Install and then follow the instructions on the computer screen Select Ethernet connection and then click Continue Attach the Ethernet cable wh
77. Print multiple page images on one side of a paper Notes e Off is the factory default setting e The number selected is the number of page images that will print per side Specify the positioning of multiple page images when using Paper Saver Notes e Horizontal is the factory default setting e Positioning depends on the number of page images and whether they are in portrait or landscape orientation Specify the orientation of a multiple page document Note Auto is the factory default setting The printer chooses between portrait and landscape Print a border when using Paper Saver Note None is the factory default setting Specify the printed output resolution in dots per inch Note 600 dpi is the factory default setting Enable more pixels to print in clusters for clarity in order to enhance images horizontally or vertically or to enhance fonts Note Off is the factory default setting Lighten or darken the printed output Notes e 8 is the factory default setting e Selecting a smaller number can help conserve toner Understanding the printer menus 156 Enable a print mode preferable for files such as architectural drawings maps electrical circuit diagrams and flow charts Notes e Off is the factory default setting e You can set this option from the printer software For Windows users click File gt Print and then click Properties Preferences Options or Setup For Macintosh
78. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Taiwan waste dry cell batteries recycle logo notice According to Article 15 of the Waste Disposal Act in the announcement of Taiwan EPA the producing or the importing manufacturer is responsible for recycling clearance and disposal of dry cell batteries batteries packaged with products and sold given and promoted with products to consumers may be labeled with the recycling mark with the remark please recycle waste batteries on the product package the label or the product manual Enclosed please find the waste dry cell batteries recycle logo with the remark Please give the waste dry cell batteries to a company who has Notices 238 the waste dry cell batteries recycle logo and provides the recycle service in order to have the appropriate process for the waste dry cell batteries Static sensitivity notice This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark Temperature information 16 to 32 C 60 to 90 F Shipping and storage t
79. SUPPLIES sisiscicisiaicoacscadtaviessaiecavaacncssesai eae tianevaseanlanisivneyiewm antes aawassnemiacian 100 SIVINE ENEL OVE aeia aE xn ts dae teccad taste Sane ucs absences ctot gots A mean tein aeons 100 Restoring TACtTORY delault SETUIM GS asaini O aE E boonies 104 Securing THE PINOT coreia E A a dacusaatueeeeaviacen esa nideieaa eases tanh uanceees 105 Paper and specialty media SUICEC cececscccscscscsccccccccccccccscecscscscscscecees LOG WISIN specialty CCS ernea aa aaa deal teeth cna a eal wana ue A 109 Paper pudele S raana et re ree ramen oe RRS er Oy ete Reet oy nen een 111 Supported paper SIZES types ANG WEISNHS cccccecceccceecceceeeeccescesceeueeceeseuseeececeeseuseeeeseeceeeetseeesees 114 Understanding the printer Menu5 ccccccccscscsscscsceccccccscscccccccscccsccscscsceL LZ MENU Se NS Gora a cect aaea are os avo ae salma E a ON os E E anneal sea Shaan lias ashing eMac pani atone 117 a2 CLE MENU are ene NaCI Ree TT Tea or Re ee NST re A et eR eer eo rer 118 RODOS MENU araa E R 126 NetWork Ports meni sanse tana T om en 127 SECURITY Me NU aee e A T E E O N 138 SONES MEN Unien A E asian nie oon E A 142 HEIDEN a O TA T E TE 163 Contents 5 Saving money and the ENvirONMeEN cccccecccscscsccccccccccccsccescscececscscscss LOD Savine paperand tone Ge mea een ent ne ND ee eee ae 165 FRC I tae cece ee anesthe T Sosa aa faerie ew etc are ante ata atte cin dae ange ada ts tenet onsen 166 Maintai
80. The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Device Status gt More Details Saving energy Using Eco Mode 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Eco Mode gt select a setting Use the factory default settings for all settings associated with Eco Mode Off supports the performance specifications of the printer Reduce energy use especially when the printer is idle e Printer engine motors do not start until it is ready to print You may notice a short delay before the first page is printed e The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper Enable the automatic two sided duplex feature e Turn off print log features 3 Click Submit Using MS610de 101 Reducing printer noise Enable Quiet Mode to reduce printer noise 1 Open a Web browser and then type the printer IP address in the address field Notes View the pri
81. Using MS610de 102 Using the printer control panel 1 From the home screen navigate to A gt Settings gt General Settings gt Timeouts gt Sleep Mode 2 Inthe Sleep Mode field select the number of minutes you want for the printer to wait before it enters Sleep mode 3 Touch e Using Hibernate mode Hibernate is an ultra low power operating mode When operating in Hibernate mode the printer is essentially off and all other systems and devices are powered down safely Notes e Make sure to wake the printer from Hibernate mode before sending a print job A hard reset or a long press of the Sleep button will wake the printer from Hibernate mode e Hibernate mode can be scheduled For more information see Using Schedule Power Modes on page 103 e If the printer is in Hibernate mode then the Embedded Web Server is disabled Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Sleep Button Settings 3 From the Press Sleep Button or Press and Hold Sleep Button drop down menu select Hibernate 4 Click Submit Using the printer control panel 1 From the home
82. Yes No Go to step 2 The problem is solved Reinstall the imaging unit a Remove and then install the imaging unit b Resend the print job Does fog or shading appear on prints Step 2 Contact customer The problem is solved Replace the imaging unit and then resend the print job support at http support lexmar k com or your service Does fog or shading appear on prints 8 8 app p representative Toner rubs off Leading edge Trailing edge Troubleshooting 230 Action gg No Step 1 Go to step 2 Specify the paper type From the Paper menu on the printer control panel check the paper type and weight from the and weight tray settings to match the paper loaded in the l tray Do the paper type and texture match the paper loaded in the tray ray Step 2 From the Paper menu Contact customer Check if you are printing on paper with texture or rough finishes on the printer control support panel set the paper PpS texture Are you printing on textured or rough paper Uneven print density N ABCD ABCD Replace the imaging unit and then resend the print job Contact customer The problem is solved support Is the print density uneven Troubleshooting 231 Solving home screen applications problems This troubleshooting step applies only to touch screen printer models An application error has occurred Action Vg No ooo Go to step 2 Contact customer support Step 1 Check the s
83. a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Modular component notice Wireless equipped models contain the following modular component s Notices 237 Lexmark Regulatory Type Model LEX M01 005 FCC ID IYLLEXM01005 IC 2376A M01005 Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive g The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number
84. a time from the top to the bottom Additional printer setup 28 Setting up the printer software Installing the printer software Note If you installed the printer software on the computer before but need to reinstall the software then uninstall the current software first For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then launch the CD manually a Click a or click Start and then click Run b Inthe Start Search or Run dialog type D Setup exe where D is the letter of your CD or DVD drive c Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen For Macintosh users 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Note To take advantage of the full features of your printer select the custom install option and then select all packages listed Using the Internet 1 Go to the Lexmark Web site at http support lexmark com 2 Navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating system 3 Download the printer driver and then install the printer software Updating available options in the printer driver Whe
85. age jam remove tray 1 to clear duplex 23y xx A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Pull the tray completely out of the printer 2 Locate the blue lever and then pull it down to release the jam 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 185 4 Insert the tray 5 From the printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK x page jam open tray x 24y xx 1 Pull the tray completely out of the printer Note The message on the printer display indicates the tray where the jammed paper is located 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 186 3 Insert the tray 4 Fromthe printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK x page jam clear manual feeder 25y xx 1 From the multipurpose feeder firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 Flexthe sheets of paper
86. ages remain 88 xy 196 Replace cartridge printer region mismatch 42 xy 196 Replace imaging unit O estimated pages remain 84 xy 197 Replace maintenance kit O estimated pages remain 80 xy 197 Replace unsupported cartridge 32 xy 197 Replace unsupported imaging unit 32 xy 197 replacing imaging unit 172 toner cartridge 170 Reports menu 126 129 reserve print jobs printing from a Macintosh computer 54 92 printing from Windows 54 92 restoring factory default settings 104 S safety information 6 7 237 Schedule Power Modes using 63 103 security modifying confidential print settings 57 98 Security Audit Log menu 139 security lock 64 105 security settings erasing 65 253 security settings information erasing 106 security Web page where to find 66 108 selecting a location for the printer 10 11 selecting paper 112 Serial option x error 54 197 serial printing setting up 94 Set Date and Time menu 140 setting paper size 40 78 paper type 40 78 TCP IP address 130 setting Hibernate Timeout 62 103 setting up serial printing 94 setting up the printer on an Ethernet network Macintosh only 30 on an Ethernet network Windows only 30 Setup menu 152 shipping the printer 175 showing icons on the home screen 75 Sleep Mode adjusting 101 Sleep mode adjusting 61 SMTP server not set up Contact system administrator 198 199 SMTP Setup menu 137 standard bin using 40 78 Standard Network
87. allet or shelf rather than on the floor e Store individual packages on a flat surface e Do not store anything on top of individual paper packages e Take paper out of the carton or wrapper only when you are ready to load it in the printer The carton and wrapper help keep the paper clean dry and flat Paper and specialty media guide 114 Supported paper sizes types and weights Supported paper sizes Note For an unlisted paper size select the closest arger listed size For information on card stock and labels see the Card Stock amp Label Guide Paper size Duplex mode A4 A5 A6 210 x 297 mm 8 3 x 11 7 in v Optional 250 or 550 sheet tray Multipurpose feeder v Standard tray sa 148 x 210 mm 5 8 x 8 3 in 105 x 148 mm 4 1 x 5 8 in JIS B5 182 x 257 mm 7 2 x 10 1 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 3 x 10 5 in Oficio Mexico 216 x 340 mm 8 5 x 13 4 in Folio 216 x 330 mm 8 5 x 13 in Statement 140 x 216 mm 5 5 x 8 5 in Universal 76 2 xX 127 mm 3 x 5 in up to 216 x 356 mm 8 5 x 14 in 7 3 4 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in 9 Envelope V 98 x 225 mm 3 9 x 8 9 in 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application ee oe o o Universal is supported only in the standard tray i
88. ame type on the router and on the printer or the printer will not be able to communicate on the network 802 1X RADIUS If you are installing the printer on an 802 1X network then you may need the following e Authentication type e Inner authentication type e 802 1X user name and password e Certificates No security If your wireless network does not use any type of security then you will not have any security information Note Using an unsecured wireless network is not recommended Notes If you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and then look for the network name If you cannot find the SSID or the Additional printer setup 32 security information for your network then see the documentation that came with the access point or contact your system support person To find the WPA WPA2 preshared key passphrase for the wireless network see the documentation that came with the access point see the Web page associated with the access point or consult your system support person Connecting the printer using the Wireless Setup Wizard Before you begin make sure that e A wireless network adapter is installed in the printer and is working properly For more information see the instruction sheet that came with the wireless network adapter e The Ethernet cable is disconnected from the printer e Active NIC is
89. an Internal Solutions Port on page 16 b Print a menu settings page and then check if the ISP is listed in the Installed Options list Is the ISP listed in the Installed Options list Step 2 Check the cable and the ISP connection a Use the correct cable and then make sure it is securely connected to the ISP b Check if the ISP solution interface cable is securely connected into the receptacle of the controller board Note The ISP solution interface cable and the receptacle on the controller board are color coded Does the Internal Solutions Port operate correctly USB parallel interface card does not operate correctly Step 1 Make sure the USB or parallel interface card is installed a Install the USB or parallel interface card For more information see Installing an Internal Solutions Port on page 16 b Print a menu settings page and then check if the USB or parallel interface card is listed in the Installed Options list Is the USB or parallel interface card listed in the Installed Options list Step 2 Check if you are using the correct cable and if it is connected securely to the USB or parallel interface card Is the correct cable securely connected to the USB or parallel interface card Yes Go to step 2 The problem is solved Yes Go to step 2 Contact customer support 204 Check if you have a supported ISP Note An ISP from another printer may not work on this printer
90. and its imaging components All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or associated components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts may not be covered by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press and hold x and the button on the printer control panel simultaneously for 15 seconds For non touch screen printer models press OK and x on the printer control panel simultaneously for 15 seconds to clear the message and continue printing If you do not wish to accept these risks then remove the third party supply or part from your printer and then install a genuine Lexmark supply or part Note For a list of supported supplies see the Ordering supplies section of the User s Guide or visit www lexmark com Not enough free space in flash memory for resources 52 Try one or more of the following e From the printer control panel select Continue to clear the message and continue printing For non touch screen printer models press OK to confirm e Delete fonts macros and other data stored in the flash memory e Upgrade to a large
91. any s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands The following terms are trademarks or registered trademarks of these companies CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries Eurostile Nebiolo Geneva Apple Computer Inc GillSans The Monotype Corporation plc Hoefler Jonathan Hoefler Type Foundry ITC Avant Garde Gothic International Typeface Corporation ITC Bookman International Typeface Corporation ITC Mona Lisa International Typeface Corporation ITC Zapf Chancery International Typeface Corporation Joanna The Monotype Corporation plc Helvetica Linotype Hell AG and or its subsidiaries Marigold Arthur Baker Notices 236 All other trademarks are the property of their respective owners Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference an
92. aults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory or in printer hard disk are not affected From the printer control panel navigate to gt Settings gt Settings gt gt General Settings gt gt Factory Defaults gt gt Restore Now gt Securing the printer Using the security lock feature The printer is equipped with a security lock feature Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place Using MS510dn and MS610dn 65 Statement of Volatility Your printer contains various types of memory that can store device and network settings and user data Type of memory Description Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information Erase the content of any installed printer memory in the following circumstances e The printer is being decommissioned e The printer is being moved to a different department or location e The printer is being serviced by someone from outside your organization
93. b Server 56 97 cleaning exterior of the printer 167 cleaning the printer 167 Close front door 189 Complex page some data may not have printed 39 189 confidential data information on securing 66 108 confidential jobs modifying print settings 57 98 confidential print jobs 54 91 printing from a Macintosh computer 54 92 printing from Windows 54 92 Confidential Print menu 138 Configuration change some held jobs were not restored 57 189 248 configuration information wireless network 31 configurations printer 35 67 Configure MP menu 121 configuring multiple printers 58 98 supply notifications imaging unit 57 97 supply notifications maintenance kit 57 97 supply notifications toner cartridge 57 97 configuring port settings 95 configuring supply notifications 57 97 configuring the Universal paper size settings 40 78 connecting to a wireless network Push Button Configuration Method 32 Start PIN Method 32 using the Embedded Web Server 33 conservation settings brightness adjusting 63 104 conserving supplies 165 Eco Mode 60 100 Hibernate mode 62 102 Hibernate Timeout 62 103 Quiet Mode 101 Quiet mode 60 Schedule Power Modes 63 103 Sleep Mode 101 Sleep mode 61 conserving supplies 165 contacting customer support 233 control panel printer 36 indicator light 37 68 Sleep button light 37 68 controller board accessing 12 39 73 creating custom name paper type 87 creating the printer control panel P
94. back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Clearing jams 187 3 Reload paper into the multipurpose feeder Note Make sure the paper guide lightly rests against the edge of the paper 4 From the printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK Troubleshooting 188 Troubleshooting Understanding the printer messages Cartridge imaging unit mismatch 41 xy 1 Check if both the toner cartridge and imaging unit are MICR Magnetic Ink Character Recognition or non MICR supplies Note For a list of supported supplies see the Ordering supplies section of the User s Guide or visit www lexmark com 2 Change the toner cartridge or imaging unit so that both are MICR or non MICR supplies Notes e Use a MICR toner cartridge and imaging unit for printing checks and other similar documents e Use a non MICR toner cartridge and imaging unit for regular print jobs Cartridge low 88 xy You may need to order a toner cartridge If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Cartridge nearly low 88 xy If necessary select Continue on the printer control panel to clear the message and continue printing For
95. bs USB Drive Profiles and Solutions Bookmarks Jobs by user Forms and Favorites Eco Settings Showroom Change Background Date Format MM DD YYYY DD MM YYYY YYYY MM DD Time Format 12 hour A M P M 24 hour clock Screen Brightness 20 100 146 Customize the displayed information for Waste Toner Bottle Paper Jam Load Paper and Service Errors Select from the following options Display Yes No Message to Display Default Alternate Default text entry Alternate text entry Notes e No is the factory default setting for Display e Default is the factory default setting for Message to Display Change the icons and buttons that appear on the home screen For each icon or button select from the following options Display Do not display Notes e Display is the factory default setting for Search Held Jobs Held Jobs USB Drive Forms and Favorites Eco Settings Showroom and Change Background Do not display is the factory default setting for Change Language Profiles and Solutions Bookmarks and Jobs by user Bookmarks appears inside Held Jobs only if Show Bookmarks is set to Yes and an active network cable is attached Format the printer date Note MM DD YYVYY is the US factory default setting Format the printer time Specify the brightness of the printer display Note 100 is the factory default setting 1 This menu item appears only in touch screen printer models
96. country or region selection in the initial setup wizard 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models Understanding the printer menus Displayed Information Left side Right side Custom Text x Displayed Information continued Black Toner 145 Specify what is displayed on the upper left and right corners of the home screen For the Left side and Right side options select from the following options None IP Address Hostname Contact Name Location Date Time mDNS DDNS Service Name Zero Configuration Name Custom Text x Model Name Notes e P Address is the factory default setting for Left side Date Time is the factory default setting for Right side Customize the displayed information for Black Toner Select from the following options When to display Do not display Display Message to Display Default Alternate Default text entry Alternate text entry Notes e Do not display is the factory default setting for When to display e Default is the factory default setting for Message to Display 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models Understanding the printer menus Displayed Information continued Paper Jam Load Paper Service Errors Home screen customization Change Language Search Held Jobs Held Jo
97. ctory Defaults Return the printer settings to the factory default settings Do Not Restore Notes Restore Now e Do Not Restore is the factory default setting Do Not Restore keeps the user defined settings e All downloads stored in the RAM are deleted Downloads stored in the flash memory or in the printer hard disk are not affected Custom Home Message Select a custom home message that appears as an alternating Off display of the printer status IP Address Note Off is the factory default setting Hostname Contact Name Location Zero Configuration Name Custom Text x Export Configuration Package Export files from the flash drive Export 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models Flash Drive Flash Drive menu Note This menu appears only in touch screen printer models Specify a default number of copies for each print job Note 1 is the factory default setting Paper Source Set a default paper source for all print jobs Tray x Note Tray 1 standard tray is the factory default setting MP Feeder Manual Paper Manual Envelope Understanding the printer menus Use Collate Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Sides Duplex 1 sided 2 sided Duplex Binding Long Edge Short Edge Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Paper Saver Ordering Horizontal Reverse Horizontal Reve
98. d 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for
99. dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet 2YMMOPOONETAI MPO TI OYZIOAEI2 ANAITH2ZEI2 KAI TI AOINE 2XETIKE2 AIATA El2 TH OAHTIA 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC EAAnvikh ME THN NAPOYZA H LEXMARK INTERNATIONAL INC AHAQNEI OTI AYTO TO NPOION Espa ol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU pohinouetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran ais Par la pr sente Lexmark International Inc d clare que l appareil
100. dels press OK to confirm Maintenance kit very low x estimated pages remain 80 xy You may need to replace the maintenance kit very soon For more information contact customer support at http support lexmark com or your service representative If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Memory full 38 Try one or more of the following e From the printer control panel select Cancel job to clear the message For non touch screen printer models press OK to confirm Install additional printer memory Network x software error 54 Try one or more of the following e From the printer control panel select Continue to continue printing For non touch screen printer models press OK to confirm e Turn off the printer wait for about 10 seconds and then turn the printer back on Troubleshooting 195 e Update the network firmware in the printer or print server For more information contact customer support Non Lexmark supply type see User s Guide 33 xy Note The supply type can be toner cartridge or imaging unit The printer has detected a non Lexmark supply or part installed in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer
101. dential and held jobs from the printer hard disk Confidential Held Not Restored All Notes e Selecting a setting affects only print jobs that are resident in the printer Bookmarks print jobs on flash drives and other types of held jobs are not affected e Not Restored removes all Print and Hold jobs that are not restored from the printer hard disk or memory Understanding the printer menus 158 Format Flash Format the flash memory Yes Warning Potential Damage Do not turn off the printer while the flash memory is No being formatted Notes Yes deletes all data stored in flash memory No cancels the format request Flash memory refers to the memory added by installing a flash memory card in the printer The flash memory option card must not be read write or write protected This menu item appears only when a non defective flash memory card is installed Delete Downloads on Disk Delete downloads from the printer hard disk including all held jobs buffered jobs Delete Now and parked jobs Do Not Delete Notes e Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion Do Not Delete sets the printer display to return to the main Utilities menu for touch screen printer models When selected in non touch screen printer models Do Not Delete sets the printer to return to the originating screen after the deletion Activate Hex Trace Ass
102. ders Print Defects Guide Print information about resolving print defects Print information about resolving print defects OO Menu Map Saving money and the environment 165 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment We design with the environment in mind engineer our packaging to reduce materials and provide collection and recycling programs For more information see e The Notices chapter e The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment e The Lexmark recycling program at www lexmark com recycle By selecting certain printer settings or tasks you may be able to reduce your printer s impact even further This chapter outlines the settings and tasks that may yield a greater environmental benefit Saving paper and toner Studies show that as much as 80 of the carbon footprint of a printer is related to paper usage You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper For information on how you can quickly save paper and energy using one printer setting see Using Eco Mode Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper
103. ding icons 75 showing icons 75 home screen applications configuring 75 finding information 75 Index home screen buttons understanding 69 home screen buttons and icons description 68 HTML menu 162 icons on the home screen hiding 75 showing 75 Image menu 163 imaging unit ordering 169 replacing 172 Imaging unit low 84 xy 190 Imaging unit nearly low 84 xy 190 importing a configuration using the Embedded Web Server 77 Incorrect paper size open paper source 34 191 indicator light 36 individual settings erasing 65 individual settings information erasing 106 Insert Tray x 191 installing an Internal Solutions Port 16 installing an optional card 13 installing printer hard disk 22 installing printer on a network Ethernet networking 30 installing printer software 28 adding options 28 installing the 250 sheet tray 26 installing the 550 sheet tray 26 Insufficient memory for Flash Memory Defragment operation 37 191 Insufficient memory to collate job 37 191 Insufficient memory to support Resource Save feature 35 191 Insufficient memory some Held Jobs were deleted 37 191 Insufficient memory some held jobs will not be restored 37 192 internal options 12 Internal Solutions Port changing port settings 95 installing 16 troubleshooting 204 IPv6 menu 131 J jams accessing 177 understanding messages 177 jams clearing in duplex area 184 in rear door 182 in standard bin 183 in tray x 185 Job Account
104. dn 63 Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 From the Hibernate Timeout menu select the number of hours days weeks or months you want for the printer to wait before it goes into a reduced power state 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to a gt Settings gt OK gt Settings gt OK gt General Settings gt OK gt Timeouts gt OK gt Hibernate Timeout gt OK 2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode 3 Press OK Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state Note This feature is available only in network printers or printers connected to print servers Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load th
105. dsat for laserstr len GEVAAR Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd Voorkom blootstelling aan de laser DANGER Rayonnements laser invisibles lors du retrait des cartouches et du d verrouillage des loquets Eviter toute exposition au rayon laser VAARA N kym t nt lasers teily on varottava kun v rikasetit on poistettu ja lukitus on auki V lt lasers teelle altistumista GEFAHR Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre Laserstrahl meiden KINAYNO Ek uon adpatns aktwvo o ia laser Kata tnv apaipeon twv Kacetwv Kar tnv ATAGHAALON THs WavdSaAwonc Anope yete tnv EKBEON otnv aktLvoPoAia laser VESZ LY Nem l that l zersug rz s fordulhat el a patronok elt vol t sakor s a z r szerkezet felbont sakor Ker lje a l zersug rnak val kitetts get PERICOLO Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco Evitare l esposizione al raggio laser FARE Usynlig laserstraling nar kassettene tas ut og sperren er satt ut av spill Unng eksponering for laserstralen NIEBEZPIECZE STWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Nale y unika na wietlenia promieniem lasera ONACHO Hesugumoe na3epHoe u3nyyeHne Npr n3BNEYeHHbIX KapTPUAKAaX n cHaTnn 6noknpoBkn N36era Te Bo3ge cTBnaA nNa3epHbIx nyye Pozor Nebezpe ens
106. dware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors Additional printer setup 15 An optional memory card can be purchased separately and attached to the controller board 1 Access the controller board For the MS510dn and MS610dn printer models see Accessing the controller board on page 39 For the MS610de printer model see Accessing the controller board on page 73 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the card Doing so may cause damage 3 Align the notch 1 on the memory card with the ridge 2 on the connector 1 Additional printer setup 16 4 Push the memory card straight into the connector and forward into the controller board wall until it clicks into place TN 5 For the MS510dn and MS610dn printer models close the controller board access door For the MS610de printer model close the controller board shield and then close the access door Note When the printer softwar
107. e pages is needed for other printer tasks e On sets the printer to always reprint jammed pages e Off sets the printer to never reprint jammed pages Notes e On is the factory default setting On sets the printer to automatically dump or partially printed pages to the standard bin after a jammed page has been cleared e Off requires the user to remove all pages from all possible jam locations Let the printer successfully print a page that may not have printed otherwise Notes e Off is the factory default setting Off prints a partial page when there is not enough memory to print the whole page e On sets the printer to process the whole page so that the entire page prints Set the printer to hibernate mode even there is an active Ethernet connection Note Do Not Hibernate is the factory default setting Determine how the printer while in idle state reacts to a short press of the Sleep button Note Sleep is the factory default setting Determine how the printer while in idle state reacts to a long press of the Sleep button Note Do nothing is the factory default setting 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models Understanding the printer menus 150 GUI Log Levelt Note This setting only appears in debug builds Everything 0 Keys 1 Debug 2 Warnings 3 Errors 4 Critical 5 System Info 6 Fa
108. e Additional printer setup e Paper and specialty media guide e Understanding printer menus e Saving money and the environment e Maintaining the printer e Clearing jams Troubleshooting To find instructions for your printer e Use the table of contents e Use the Search function or the Find toolbar of your application to search for page content Finding information about the printer What are you looking for Find it here Initial setup instructions Setup documentation The setup documentation came with the printer and is also available on the Lexmark Web site at http support lexmark com Connecting the printer Installing the printer software Additional setup and instructions for using the printer User s Guide and Quick Reference Guide The guides are Selecting and storing paper and specialty media available on the Software and Documentation CD For updates visit our Web site at Loading paper 8 Pap http support lexmark com Configuring printer settings Viewing and printing documents and photos Setting up and using the printer software Configuring the printer on a network Caring for and maintaining the printer Troubleshooting and solving problems Instructions for Networking Guide Open the Software and Documentation CD and then look for Printer and Software Documentation under the Pubs folder From the list of publications click the Networking Guide link e Connecting the printer to an Ethern
109. e Lexmark recycling program at www lexmark com recycle Recycling Lexmark products To return Lexmark products for recycling 1 Go to www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region from the list 3 Follow the instructions on the computer screen Note Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center Contact your local recycling center to determine the items they accept Recycling Lexmark packaging Lexmark continually strives to minimize packaging Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark will recycle the box Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cart
110. e Web page correctly 2 Click Settings gt General Settings gt Schedule Power Modes 3 From the Action menu select the power mode 4 Fromthe Time menu select the time 5 From the Day s menu select the day or days 6 Click Add Adjusting the brightness of the printer display To save energy or if you have trouble reading the display adjust its brightness settings Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Using MS510dn and MS610dn 64 Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings 3 In the Screen Brightness field enter the brightness percentage you want for the display 4 Click Submit Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 59 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on page 65 Warning Potential Damage Restoring factory def
111. e and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 28 Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port ISP This option is supported only in MS610de printer model Note This task requires a flathead screwdriver AN CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors 1 Open the controller board access door Additional printer setup 17 2 Lightly press the stop on the left side of the controller board access door and then slide the access door to remove 3 Unpack the ISP kit Note Make sure to remove and discard the small cable attached to the white connector a 9 4 2 a See go Cs pasene Ce finesse Additional printer setup
112. e icon for an application For more information see Finding information about the home screen applications on page 75 or see the documentation that came with the application Activating the home screen applications Finding information about the home screen applications Your printer comes with preinstalled home screen applications Before you can use these applications you must first activate and set up these applications using the Embedded Web Server For more information on accessing the Embedded Web Server see Accessing the Embedded Web Server on page 75 Using MS610de 76 For more information on configuring and using the home screen applications do the following 1 Goto http support lexmark com and then click SELECT YOUR PRODUCT gt gt 2 Do either of the following e Click Business Solutions and then select the name of the application e Click Software and Solutions gt Other Apps 3 Click the Manuals tab and then select the document for the home screen application Using Background and Idle Screen Icon Description The application lets you customize the background and idle screen of your printer home screen 1 From the home screen navigate to Change Background gt select background to use 2 Touch e Setting up Forms and Favorites Description The application helps you simplify and streamline work processes by letting you quickly find and print frequently used online forms directly from t
113. e language of the text appearing on the printer display English Note Not all languages are available for all printers and you may Francais need to install special hardware for those languages to appear Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Show Supply Estimates Display the estimates of the supplies on the printer control panel Show estimates Embedded Web Server menu settings and the device statistics Do not show estimates reports 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models Understanding the printer menus 143 Eco Mode Minimize the use of energy paper or specialty media Off Energy Notes e For touch screen printer models touch Eco Mode and then Energy Paper 8y rap select from the options Paper Off is the factory default setting Off resets the printer to its factory default settings Energy minimizes the power used by the printer Energy Paper minimizes the use of power and of paper and specialty media Paper minimizes the amount of paper and specialty media needed for a print job Quiet Mode Reduce the amount of noise produced by the printer Notes On e For touch screen printer models touch Quiet Mode and then select from the options Off is the factor
114. e printer automatically restarts when the setting is changed from the printer control panel The menu selection is then updated Temporarily store print jobs in the printer hard disk before printing Notes Off is the factory default setting On buffers jobs on the printer hard disk Auto buffers print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Set the printer to process Macintosh binary PostScript print jobs Notes e Auto is the factory default setting e On processes raw binary PostScript print jobs e Off filters print jobs using the standard protocol Set the network address information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port Set the netmask information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port Set the gateway information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port Note This menu appears only when an optional parallel card is installed Understanding the printer menus 135 Use To Set the printer to automatically switch to PCL emulatio
115. e the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA 2012 Lexmark International Inc All rights reserved Notices 235 GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1 through 227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commercial Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Trademarks Lexmark Lexmark with diamond design and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries PrintCryption is a trademark of Lexmark International Inc Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Comp
116. eceptacle are color coded blue 4 Close the controller board shield and then close the access door Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 28 Additional printer setup 25 Removing a printer hard disk Note This option is supported only in MS610de printer model Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors 1 Access the controller board For MS610de printer model see Accessing the controller board on page 73 Note This task requires a flathead screwdriver 2 Loosen the screws that connect the printer hard disk to the controller board bracket 3 Unplug the printer hard disk interface cable from the receptacle in the controller board leaving the cable attached to the printer hard disk To unplug the cable squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out 4 Hold the printer hard disk by the edges and then remove it from the printer 5 Close the controller board shield and then close the access door Additional printer setup 26 Installing hardware options Installi
117. ed in your printer and is working properly For more information see the instruction sheet that came with the wireless network adapter Additional printer setup 33 Using the Push Button Configuration Method 1 Depending on your printer model navigate to either of the following na o gt Settings gt OK gt Networks Ports gt OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wi Fi Protected Setup gt OK gt Start Push Button Method gt OK eX gt Network Ports gt Network x gt Network x Setup gt Wireless gt Wi Fi Protected Setup gt Start Push Button Method 2 Follow the instructions on the printer display Using the Personal Identification Number PIN Method 1 Depending on your printer model navigate to either of the following AN gt Settings gt OK gt Networks Ports gt OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wi Fi Protected Setup gt OK gt Start PIN Method gt OK o ry gt Network Ports gt Network x gt Network x Setup gt Wireless gt Wi Fi Protected Setup gt Start PIN Method 2 Copy the eight digit WPS PIN 3 Open a Web browser and then type the IP address of your access point in the address field Notes e The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are accessing a proxy server then temporarily disable it to load the Web page correctly
118. ed or preprinted paper e Load prepunched paper with the holes on the top edge toward the front of the tray e Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray e Make sure the paper is below the maximum paper fill indicator located on the side of the width guide Using MS510dn and MS610dn 45 6 Insert the tray 7 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Open the multipurpose feeder Using MS510dn and MS610dn a Pull the multipurpose feeder extender b Pull the extender gently so that the multipurpose feeder is fully extended and open 2 Squeeze the tab on the left width guide and then move the guides for the paper you are loading 46 Using MS510dn and MS610dn 47 3 Prepare the paper or specialty media for loading e Flex sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a
119. edded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If your are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Sleep Button Settings 3 From the Press Sleep Button or Press and Hold Sleep Button drop down menu select Hibernate 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt gt Settings gt gt General Settings gt 2 Press the arrow buttons until Press Sleep Button or Press and Hold Sleep Button appears and then press OK 3 Press the arrow buttons until Hibernate appears and then press OK Notes e When Press Sleep Button is set to Hibernate a short press of the Sleep button sets the printer to Hibernate mode e When Press and Hold Sleep Button is set to Hibernate a long press of the Sleep button sets the printer to Hibernate mode Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Using MS510dn and MS610
120. els Printer power cord socket Connect the printer to an electrical outlet Security slot Attach a lock that will secure the printer in place Using MS510dn and MS610dn 39 Accessing the controller board CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the controller board access door 2 Use the following illustration to locate the appropriate connector Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Memory card connector 2 Option card connector Using MS510dn and MS610dn 40 Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams on page 176 and Storing paper on page 113 Setting the paper size and type 1 From the printer control panel navigate to nx gt Settings gt OK gt Paper Menu gt OK gt Paper Size Type gt OK 2 Press the up or down arrow button to select the
121. emperature 20 to 40 C 4 to 104 F Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655 675 nanometers The laser system Notices 239 and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Laser advisory label A laser notice label may be affixed to this printer as shown DANGER Invisible laser radiation when cartridges are removed and interlock defeated Avoid exposure to laser beam PERIGO Radia o a laser invis vel sera liberada se os cartuchos forem removidos e o lacre rompido Evite a exposi o aos feixes de laser Opasnost Nevidljivo lasersko zra enje kada su kasete uklonjene i poni tena sigurnosna veza Izbjegavati izlaganje zracima NEBEZPE Kdy jsou vyjmuty kazety a je odblokov na pojistka ze za zen je vys l no neviditeln laserov z en Nevystavujte se p soben laserov ho paprsku FARE Usynlig laserstraling n r patroner fjernes og spzerreanordningen er sl et fra Undg at blive u
122. en instructed to do so Select the printer from the list and then click Continue Note If the configured printer does not appear in the list then click Modify Search 6 Follow the instructions on the computer screen For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer 2 Obtain the printer IP address either e From the printer control panel From the TCP IP section in the Network Ports menu e By printing a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the printer driver on the computer a b c d e f Insert the Software and Documentation CD and then double click the installer package for the printer Follow the instructions on the computer screen Select a destination and then click Continue From the Easy Install screen click Install Type the user password and then click OK All the necessary applications are installed on the computer Click Close when installation is complete 4 Add the printer e For IP printing a From the Apple menu navigate to either of the following System Preferences gt Print amp Scan System Preferences gt Print amp Fax b Click Click the IP tab d Type the printer IP address in the address field and then click Add O Additional printer setup 31 e F
123. eonsadacians 40 BOA GUYER Ay iera E E S E T E Doaccuieiacloasetaveyalanialotabtncoitadstea ter 41 EOAGING the multipurpose teede honei a a a E E suindreuaeieke 45 HnkNe and AMIE IVS eiaa E N E tient aacaaenes 48 PENA oana E E N EA E E T AO 50 PAE a docume oraaa a a daisies ovata Hiaasen a a 50 PRIMETIME ronca Tha SM CIV e eam T T 52 Prinuneconidentialand other held JODS orere a a a a a eee 54 PIAA SINT ORIG ELON Da OS aan a a a a E a E N EN 55 Canceling a pinto Deena A N A 56 Managing tHe ainn A a a a YE eR 56 Finding advanced networking and administrator infOrmatiOn cccsccccssseeceesssceccesccseesecesseeseeesaaeeesaaaeeeees 56 CHECKING the virtualdisplaV norii a a a a a S 56 Configuring supply notifications from the Embedded Web Server ssssssossssesseeresseeresserssssesssreresrerssreresssressee 57 Modine COMNMAENTIAl DINE SCUUING S aeni E A T A AA A 57 C pyine Printer settingsto other prmnmterS opisa a a a a a 58 Creating a printer controlpanel PIN sisciies stvewsdicceaedoaacenccvecn sess a A uniaeaedueealeses 58 Printinge amenu settings pal ais sistaicesieneiandelansusiswivis Govsananiaevsanauasauciaceiunsdeieeseuiacaais EEA os wean A 59 Prinune a Network setup paleacea a a a a a aa a ianisaen Sou siae ued aware 59 Checking the status of parts and supplies cise sacssesiasccacieaedeea aie nwsdatens quntetagsanseeviaea i vstilvecteashsavsatunaleaaaaieedeneaioon 59 Savine eN CTE V raan E EET E O E A T en a ee eee een eer 60 Restore
124. er follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet e Disconnect all cords and cables from the printer before moving it e If an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place e Use the handholds located on both sides of the printer to lift it e Make sure your fingers are not under the printer when you set it down e Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Maintaining the printer 175 Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions e Any cart used to move the printer must have a surface able to support the full footprint of the printer e Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options Keep the printer in an upright position e Avoid severe jarring movements Shipping the printer When shipping the printer use the original packaging or cal
125. er than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes By using the configuration menus the Sleep Mode Timeout can be modified between 1 minute and 120 minutes Setting the Sleep Mode Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses more energy Hibernate Mode This product is designed with an ultra low power operating mode called Hibernate mode When operating in Hibernate Mode all other systems and devices are powered down safely The Hibernate mode can be entered in any of the following methods e Using the Hibernate Timeout e Using the Schedule Power modes e Using the Sleep Hibernate button Factory default Hibernate Timeout for this product in all countries or regions except for EU countries and Disabled Switzerland Factory default value for this product in EU countries or regions and Switzerland The amount of time the printer waits after a job is printed before it enters Hibernate m
126. ertoacomputer a fuson feonesatasnaretomeormer a osovo ____ Atachanoptonlwrelese network adapter s eheret port connecte printerto an tihemenerwon o rowerswien rumonorotimeonner Printer power cord socket 72 Using MS610de 73 Accessing the controller board A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the controller board access door 2 Open the controller board shield using the green handle Using MS610de 74 3 Use the following illustration to locate the appropriate connector Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors A a bN Memory card connector a2 Option card connector ES Printer hard disk connector Internal Solutions Port connector Using MS610de 75 Setting up and using the home screen applications Notes e Your home screen may vary depending on your home screen customization settings administrative setup and active embedded applications Some applications are suppor
127. es and regions See the printed warranty that came with your printer Selecting a location for the printer 10 Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them also It is important to Set up the printer near a properly grounded and easily accessible electrical outlet e Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard e Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes e Observe the recommended temperatures and avoid fluctuations Ca rene sem goin Ca fiersa omnem Ca fier omen Cs ie am sain Selecting a location for the printer Ca front stem oiny Ca fiersa omnem Ca frer omen Cs io soem aziny 11 Additional printer setup 12 Additional printer setup Installing internal options A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have other
128. es appear on prints AY AG AJS v fek edge isin 214 The is solved Do one or more of the following e Specify the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings The problem is solved The problem is solved Troubleshooting 215 Action gg No Step 1 Go to step 2 Load paper with the correct paper type and Load paper with the correct paper type and weight in the tray weight in the tray Is paper with the correct paper type and weight loaded in the tray Step 2 Go to step 3 Change the paper From the printer control panel set the paper type and weight in the Paper loaded in the tray to menu to match the paper loaded in the tray match the paper type and weight specified in h ings Is the tray set to the type and weight of the paper loaded the tray settings Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Step 4 Contact customer The problem is solved Replace the imaging unit and then resend the print job support Do shadow images still appear on prints Gray background on prints Leading edge Trailing edge The problem is solved Go to step 2 a
129. essing resumes The parallel buffer size setting can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Parallel Buffer disable or reduce the size of the USB serial and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Job Buffering Temporarily store print jobs on the printer hard disk before printing Notes Off is the factory default setting On buffers print jobs on the printer hard disk Auto buffers print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Understanding the printer menus Protocol Standard Fastbytes Honor Init Parallel Mode 2 ENA Address YYY YYY YYY YYY ENA Netmask YYY YYY YYY YYY ENA Gateway YYY YYY YYY YYY 136 E Enable bidirectional communication through the parallel port Notes e On is the factory default setting e Off disables parallel port negotiation Specify the parallel port protocol Notes e Fastbytes is the factory default setting It provides compatibility with most existing parallel ports and is the
130. et network e Troubleshooting printer connection problems Overview What are you looking for Find it here Help using the printer software The latest supplemental information updates and customer support e Documentation e Driver downloads e Live chat support e E mail support e Voice support Warranty information Windows or Mac Help Open a printer software program or application and then click Help Click to view context sensitive information Notes e Help is automatically installed with the printer software e The printer software is located in the printer program folder or on the desktop depending on your operating system Lexmark Support Web site http support lexmark com Note Select your country or region and then select your product to view the appropriate support site Support telephone numbers and hours of operation for your country or region can be found on the Support Web site or on the printed warranty that came with your printer Record the following information located on the store receipt and at the back of the printer and have it ready when you contact customer support so that they may serve you faster e Machine Type number e Serial number e Date purchased e Store where purchased Warranty information varies by country or region e Inthe US See the Statement of Limited Warranty included with this printer or at http support lexmark com e In other countri
131. etwork Mode Infrastructure Ad hoc Compatibility 802 11b g 802 11b g n Choose Network View Signal Quality View Security Mode AppleTalk menu Establish a wireless network and enable network security Notes e Start Push Button Method connects the printer to a wireless network by pressing buttons on both the printer and the access point wireless router within a given period of time Start PIN Method connects the printer to a wireless network by using a PIN on the printer and entering it into the wireless settings of the access point Automatically detect the connection method that an access point with WPS uses Start Push Button Method or Start PIN Method Note Disable is the factory default setting Specify the network mode Notes e Ad hoc is the factory default setting This configures wireless connection directly between the printer and a computer e Infrastructure lets the printer access a network using an access point Specify the wireless standard for the wireless network Note The 802 11b g n is the factory default setting Select an available network for the printer to use View the quality of the wireless connection View the encryption method for the wireless network Note This menu is available only in printer models connected to a wired network or when an optional network card is installed To access the menu navigate to any of the following e Network Ports gt Standard Network g
132. ew IP address Notes e If the printer has a static IP address then you do not need to make any changes to the computer configurations e If the computers are configured to use the network name instead of an IP address then you do not need to make any changes to your computer configurations e If you are adding a wireless ISP to a printer previously configured for an Ethernet connection then make sure the printer is disconnected from the Ethernet network when you configure the printer to operate wirelessly If the printer is not disconnected from the Ethernet network then the wireless configuration will complete but the wireless ISP will not be active To activate the wireless ISP disconnect the printer from the Ethernet network turn off the printer and then turn it back on e Only one network connection is active at a time To switch between Ethernet and wireless connection types turn off the printer connect the cable to switch to an Ethernet connection or disconnect the cable to switch to a wireless connection and then turn the printer back on For Windows users 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer control panel The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Using MS610de 96 e If you are using a proxy server then temporarily disable it to load the Web page correctly Cl
133. f the User s Guide Verifying printer setup When all hardware and software options are installed and the printer is turned on verify that the printer is set up correctly by printing the following e Menu settings page Use this page to verify that all printer options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it is not installed correctly Remove the option and then install it again For more information see Printing a menu settings page on page 59 for non touch screen printer models or Printing a menu settings page on page 99 for touch screen printer models e Network setup page If your printer has Ethernet or wireless capability and is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration For more information see Printing a network setup page on page 59 for non touch screen printer models or Printing a network setup page on page 99 for touch screen printer models Using MS510dn and MS610dn 35 Using MS510dn and MS610dn Learning about the printer Printer configurations CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed MS510dn printer model 1 i 2 Paper stop a sanra a rontdoorrelasebuton
134. f the paper size is at least 105 x 148 mm 4 1x5 8 in Universal is supported only in the optional 250 or 550 sheet tray if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is only supported in duplex mode if the width is at least 210 mm 8 3 in and length is at least 279 mm 11 in The smallest supported Universal size is only supported in the multipurpose feeder Paper and specialty media guide 115 Paper size Standard tray Optional 250 or Multipurpose feeder Duplex mode 550 sheet tray 10 Envelope 105 x 241 mm 4 1 x 9 5 in DL Envelope 110 x 220 mm 4 3 x 8 7 in ee ee a ee C5 Envelope a ee ee B5 Envelope 176 x 250 mm 6 9 x 9 8 in Other Envelope J 229 x 356 mm 9 x 14 in 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application Universalis supported only in the standard tray if the paper size is at least 105 x 148 mm 4 1x 5 8 in Universal is supported only in the optional 250 or 550 sheet tray if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is only supported in duplex mode if the width is at least 210 mm 8 3 in and length is at least 279 mm 11 in The smallest supported Universal size is only supported in the multipurpose feeder Supported paper types and weights The standard tray supports 60 90 g m 16 24 Ib paper weights The optional tray supports 60 120 g m 16 32 lb paper
135. g e The 203 mm setting sets the width of the page to allow printing of eighty 10 pitch characters Understanding the printer menus 161 Use PCL Emulation Settings Auto CR after LF PCL Emulation Settings Auto LF after CR Tray Renumber Assign MP Feeder Off None 0 199 Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199 Assign Manual Env Off None 0 199 Tray Renumber View Factory Defaults MPF Default 8 T1 Default 1 T1 Default 4 T1 Default 5 T1 Default 20 T1 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Tray Renumber Restore Defaults Yes No Specify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Configure the printer to work with printer software or programs that use different source assignments for trays and feeders Notes e Off is the factory default setting e None cannot be selected It is only displayed when it is selected by the PCL 5 interpreter It also ignores the Select Paper Feed command e 0 199 allows a custom setting to be assigned Display the factory default setting assigned to each tray or feeder Restore all tray and feeder assignments to their factory default settings
136. g 229 toner rubs off 229 toner specks appear on prints 229 transparency print quality is poor 224 uneven print density 230 white streaks 228 print troubleshooting error reading flash drive 207 held jobs do not print 209 incorrect characters print 211 incorrect margins on prints 216 jammed pages are not reprinted 206 job prints from wrong tray 210 job prints on wrong paper 210 jobs do not print 207 Large jobs do not collate 212 multiple language PDF files do not print 206 paper curl 217 paper frequently jams 205 print job takes longer than expected 210 tray linking does not work 211 unexpected page breaks occur 212 Index printer basic model 35 configurations 67 minimum clearances 10 11 moving 10 11 174 175 selecting a location 10 11 shipping 175 printer configurations 35 basic model 67 configured model 67 printer control panel 36 68 adjusting brightness 63 factory defaults restoring 64 104 indicator light 37 68 Sleep button light 37 68 using 36 printer control panel PIN creating 58 99 printer control panel virtual display using the Embedded Web Server 56 97 Printer had to restart Last job may be incomplete 195 printer hard disk disposing of 105 encrypting 107 installing 22 removing 25 wiping 106 printer hard disk encryption 107 printer hard disk memory erasing 106 printer information where to find 8 printer is printing blank pages 222 printer messages x page jam clear standard bin 20y x
137. gh Yield Toner Cartridge 500UA 1 This cartridge is supported only in MS310d and MS310dn printer models 2 This cartridge is supported only in MS410d and MS410dn printer models 3 This cartridge is supported only in MS510dn MS610dn and MS610de printer models Ordering an imaging unit Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge For more information on replacing the imaging unit see the instruction sheet that came with the supply Part name Lexmark Return Program Regular Ordering a maintenance kit Notes e Using certain types of paper may require more frequent replacement of the maintenance kit e The separator roller fuser pick rollers transfer roller and redrive assembly are all included in the maintenance kit and can be individually ordered and replaced if necessary e Contact your service representative to replace the maintenance kit Recommended maintenance kits and part numbers Printer model Partnumber MS510dn 100v 40X8439 MS610dn 100v 40X8440 MS610de 100v 40X8441 MS510dn 110v 40X8281 MS610dn 110v 40X8433 MS610de 110v 40X8434 MS510dn 220v 40X8282 MS610dn 220v 40X8435 MS610de 220v 40X8436 This kit is available only in Japan Maintaining the printer 170 Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing hist
138. gh envelope loaded Note Normal is the factory default setting Specify the relative weight of the letterhead loaded Note Normal is the factory default setting Specify the relative weight of the preprinted paper loaded Note Normal is the factory default setting Understanding the printer menus 124 Colored Weight Specify the relative weight of the colored paper loaded Light Note Normal is the factory default setting Normal Heavy Light Weight Specify that the weight of the paper loaded is light Light Heavy Weight Specify that the weight of the paper loaded is heavy Heavy Cotton Rough Weight Specify the relative weight of the cotton or rough paper loaded Light Note Heavy is the factory default setting Normal Heavy Custom x Weight Specify the relative weight of the custom paper loaded Light Normal Notes Heavy e Normal is the factory default setting e The options appear only when the custom type is supported Paper Loading menu Recycled Loading Determine and set two sided printing for all print jobs that specify Duplex Recycled as the paper type Off Bond Loading Determine and set two sided printing for all print jobs that specify Duplex Bond as the paper type Off Letterhead Loading Determine and set two sided printing for all print jobs that specify Duplex Letterhead as the paper type Off Preprinted Loading Determine and set two sided printing for all print jobs that specify Du
139. he print job Is the print still skewed Step 2 Contact customer a Check if you are printing on a paper that is supported by the tray support b Resend the print job Is the print still skewed 223 T The problem is solved The problem is solved No The problem is solved The problem is solved Troubleshooting Printer is printing solid black pages mS Yes Step 1 Go to step 2 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Is the printer printing solid black pages Step 2 Contact customer Replace the imaging unit and then resend the print job support Is the printer printing solid black pages Transparency print quality is poor Yes Step 1 Go to step 2 From the printer control panel set the paper type in the Paper menu to match the paper loaded in the tray Is the paper type for the tray set to Transparency Step 2 Contact customer a Check if you are using a recommended type of transparency support b Resend the print job Is the print quality still poor 224 a The problem is solved The problem is solved a Set the paper type to Transparency The problem is solved
140. he printer home screen Note The printer must have permission to access the network folder FTP site or Web site where the bookmark is stored From the computer where the bookmark is stored use sharing security and firewall settings to allow the printer at least a read access For help see the documentation that came with your operating system 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings gt Apps gt Apps Management gt Forms and Favorites 3 Define the bookmarks and then customize the settings 4 Click Apply To use the application touch Forms and Favorites on the printer home screen and then navigate through form categories or search for forms based on a form number name or description Using MS610de 77 Understanding Eco Settings Description The application lets you easily manage energy consumption noise toner and paper usage settings to help reduce the environmental impact of your printer Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel even when you are not physically near the network printer From your computer screen you can view the printer status release held print jobs create
141. he side rails of the cartridge with the arrows on the side rails inside the printer Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 6 Close the front door Maintaining the printer 172 Replacing the imaging unit 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 3 Lift the green handle and then pull the imaging unit out of the printer Maintaining the printer 173 4 Unpack the new imaging unit and then shake it Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 5 Remove all packing materials from the imaging unit Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer Maintaining the printer 174 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer 8 Close the front door Moving the printer Before moving the printer CAUTION POTENTIAL INJURY Before moving the print
142. he standard tray then squeeze and then slide the length guide tab toward the center of the tray to the A6 size position e Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Using MS610de 82 5 Load the paper stack Notes e Load with the printable side facedown when using recycled or preprinted paper e Load prepunched paper with the holes on the top edge toward the front of the tray e Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray e Make sure the paper is below the maximum paper fill indicator located on the side of the width guide Using MS610de 83 6 Insert the tray 7 From the printer control panel set the paper size and paper type in the Paper menu to match the paper loaded in the tray Note Set the correct paper size and paper type to avoid paper jams and print quality problems Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Open the multipurpose feede
143. he width or height and then touch So Using the standard bin and paper stop The standard bin holds up to 150 sheets of 20 Ib paper It collects prints facedown The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks Using MS610de 79 To open the paper stop pull it so that it flips forward Note When moving the printer to another location make sure the paper stop is closed Loading trays A CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pullthe tray completely out Note Do not remove trays while a job prints or while Busy appears on the printer display Doing so may cause a jam Using MS610de 80 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading 3 Unlock the length guide Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading Notes e For some paper sizes like letter legal and A4 squeeze and slide the length guide tab backward to accommodate their length Using MS610de 81 e When loading legal size paper the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you can purchase a dust cover separately For more information contact customer support e If you are loading A6 size paper in t
144. heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Using recycled paper and other office papers As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser electrophotographic printers In 1998 Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non recycled paper However no blanket statement can be made that all recycled paper will feed well Lexmark consistently tests its printers with recycled paper 20 100 post consumer waste and a variety of test paper from around the world using chamber tests for different temperature and humidity conditions Lexmark has found no reason to discourage the use of today s recycled office papers but generally the following property guidelines apply to recycled paper e Low moisture content 4 5 e Suitable smoothness 100 200 Sheffield un
145. hen updated Temporarily store print jobs in the printer hard disk before printing This menu only appears when a formatted disk is installed Notes Off is the factory default setting On buffers print jobs on the printer hard disk Auto buffers print jobs only when the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Set the printer to process Macintosh binary PostScript print jobs Notes e Auto is the factory default setting e Off filters print jobs using the standard protocol e On processes raw binary PostScript print jobs Understanding the printer menus Standard Network Setup OR Network x Setup Reports Network Card TCP IP IPv6 Wireless AppleTalk Reports menu 129 Display and set the printer network settings Note The Wireless menu appears only when the printer is connected to a wireless network To access the menu navigate to any of the following e Network Ports menu gt Networks Ports gt Standard Network gt Standard Network Setup gt Reports e Network Ports menu gt Networks Ports gt Network x gt Network x Setup gt Reports Use Le Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Network Card menu To access the menu navigate to either
146. high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models Understanding the printer menus Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 month Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate Timeouts Screen Timeout 15 300 sec Timeouts Prolong Screen Timeout On Off Timeouts Print Timeout Disabled 1 255 sec Timeouts Wait Timeout Disabled 15 65535 sec 148 Set the amount of time the printer waits before it enters Hibernate mode Notes e Disabled is the factory default setting in all countries except European Union countries and Switzerland e 3 days is the factory default setting for all European Union countries and Switzerland Set the printer to Hibernate mode even if there is an active Ethernet connection Note Do Not Hibernate is the factory default setting Set the amount of time in seconds the printer waits before returning the display to the ready state Note 30 sec is the factory default setting Display a message that lets you reset the screen timeout timer instead of returning to the home screen Note Off is the factory default setting Set the amount of time in
147. ick u or click Start and then click Run 2 3 Inthe Start Search or Run dialog type control printers 4 Press Enter or click OK 5 Locate the printer that has changed Note If there is more than one copy of the printer then update all of them with the new IP address 6 Right click the printer 7 Click Properties gt Ports tab 8 Select the port from the list and then click Configure Port 9 Type the new IP address in the Printer Name or IP Address field 10 Click OK gt Close For Macintosh users 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer control panel The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Add the printer e For IP printing a From the Apple menu navigate to either of the following System Preferences gt Print amp Scan System Preferences gt Print amp Fax b Click c Click the IP tab d Type the printer IP address in the address field and then click Add e For AppleTalk printing Notes Make sure AppleTalk is activated on your printer This feature is supported only in Mac OS X version 10 5 a From the Apple menu navigate to System Preferences gt Print amp Fax b Click and then navigate to AppleTalk gt select the printer gt Add Using MS61
148. ight in texture and weight to the Paper menu to match the paper loaded in the tray match the paper loaded in the tray Is the tray set to the type texture and weight of the paper loaded Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too light Step 4 From the printer Go to step 5 Make sure that the paper has no texture or rough finishes control panel change the texture settings in the Paper Texture menu to match the paper you are printing Step 5 Go to step 6 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too light Are you printing on textured or rough paper Troubleshooting Yes Step 6 Go to step 7 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print job Is the print still too light Step 7 Contact customer Replace the imaging unit and then resend the pr
149. in 20y xx 183 x page jam open rear door 20y xx 182 x page jam open tray x 24y xx 185 x page jam remove tray 1 to clear duplex 23y xx 184 A accessing the controller board 12 39 73 accessing the Embedded Web Server 75 Active NIC menu 127 adjusting brightness Embedded Web Server 104 printer control panel 104 adjusting display brightness 104 adjusting printer display brightness 63 adjusting Sleep mode 61 101 adjusting toner darkness 51 89 administrator settings Embedded Web Server 56 AppleTalk menu 132 attaching cables 38 71 available internal options 12 avoiding jams 113 B Background and Idle Screen using 76 buttons touch screen using 70 C cables Ethernet 38 71 parallel 38 USB 38 71 canceling print job from computer 56 94 canceling a print job from a computer 56 94 from the printer control panel 56 93 cannot open Embedded Web Server 231 card stock tips 109 Cartridge low 88 xy 188 Cartridge nearly low 88 xy 188 Change paper source to custom string load paper orientation 189 Change paper source to custom type name load orientation 188 Change paper source to paper size load orientation 189 Change paper source to paper type paper size load orientation 189 checking an unresponsive printer 200 checking status of parts and supplies 59 100 checking the status of parts and supplies 60 100 checking the virtual display using the Embedded We
150. in the printer Note This menu item appears only when LDSS is enabled Print Fonts Print a report of all the fonts available for the printer language currently set in PCL Fonts the printer PostScript Fonts Note A separate list is available for PCL and PostScript emulations Print Directory Print a list of all the resources stored in an optional flash memory card or printer hard disk Notes e Job Buffer Size must be set to 100 e Make sure the optional flash memory or printer hard disk is installed correctly and working properly e This menu item appears only when a flash or disk option is installed Asset Report Print a report containing printer asset information such as serial number and model name Network Ports menu Active NIC menu Active NIC Notes Auto e Auto is the factory default setting list of available network cards e This menu item appears only when an optional network card is installed Standard Network or Network x menus Note Only active ports appear in this menu All inactive ports are omitted Set the printer to automatically switch to PCL emulation when a print job requires it regardless of the default printer language Notes e On is the factory default setting e When Off is used the printer does not examine incoming data The printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch
151. ing No IPv6 menu To access the menu navigate to any of the following e Network Ports gt Standard Network gt Standard Network Setup gt IPv6 e Network Ports gt Network x gt Network x Setup gt IPv6 Note This menu is available only in network printers or printers connected to print servers Enable Internet Protocol Version Six IPv6 in the printer IPv6 uses bigger numbers to create IP addresses Note On is the factory default setting Specify whether or not the network adapter accepts the automatic IPv6 address configuration entries provided by a router Note On is the factory default setting Set the host name Note The host name is limited to 15 characters and accepts US ASCII alphanumeric characters and hyphen only View the current IPv6 addresses View the current router address Enable DHCPv 6 in the printer Note On is the factory default setting These settings can be changed only from the Embedded Web Server Understanding the printer menus Wireless menu 132 Note This menu is available only in printer models connected to a wireless network To access the menu navigate to any of the following e Network Ports gt Standard Network gt Standard Network Setup gt Wireless e Network Ports gt Network x gt Network x Setup gt Wireless Wi Fi Protected Setup WPS Start Push Button Method Start PIN Method Enable Disable WPS Auto detection Enable Disable N
152. ing edge Trailing edge Action Step 1 ee to step 2 a problem is solved a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray b Resend the print job Do print irregularities still appear Step 2 Go to step 3 Specify the paper size From the printer control panel set the paper size and type in the Paper and type from the tray menu to match the paper loaded in the tray settings to match the paper loaded in the Do the printer settings match the type and weight of the paper loaded in MAN the tray Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Step 4 From the printer Go to step 5 Check if the paper loaded in the tray has texture or rough finishes control panel set the paper texture in the Paper menu to match the paper loaded in the tray Are you printing on textured or rough paper Step 5 Go to step 6 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do print irregularities still appear Step 6 Contact customer Replace the imaging unit and then resend the print job support at The problem is solved http support lexmar k com or
153. ing menu 156 L labels paper tips 110 light indicator 36 linking trays 48 86 87 Load paper source with custom string paper orientation 192 Load paper source with custom type name paper orientation 192 Load paper source with paper size paper orientation 192 Load paper source with paper type paper size paper orientation 193 Load manual feeder with custom string paper orientation 193 Load manual feeder with custom type name paper orientation 193 Load manual feeder with paper size paper orientation 193 Load manual feeder with paper type paper size paper orientation 194 lock security 64 105 M maintenance kit ordering 169 Maintenance kit low 80 xy 194 Maintenance kit nearly low 80 xy 194 memory types installed on printer 65 105 memory card 12 installing 14 memory card connector location 73 250 Memory full 38 194 menu settings loading on multiple printers 58 98 menu settings page printing 59 99 menus Active NIC 127 AppleTalk 132 Confidential Print 138 Configure MP 121 Custom Names 125 Custom Types 125 Default Source 118 Disk Wiping 140 Finishing 154 Flash Drive 150 General Settings 142 Help 163 HTML 162 Image 163 IPv6 131 Job Accounting 156 list of 117 Miscellaneous 138 Network x 127 Network Card 129 Paper Loading 124 Paper Size Type 118 Paper Texture 121 Paper Weight 123 Parallel x 134 PCL Emul 159 PDF 158 PostScript 159 Quality
154. ing unit into the printer 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer and then insert the cartridge into the printer 9 Close the front door 10 From the printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK Clearing jams 182 x page jam open rear door 20y xx 1 Open the front door 2 Gently pull down the rear door AN CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 183 4 Close the rear door 5 From the printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK x page jam clear standard bin 20y xx 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 From the printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK Clearing jams 184 x p
155. inking trays Linking and unlinking trays 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer control panel in the TCP IP section under the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Using MS510dn and MS610dn 49 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu 3 Change the paper size and type settings for the trays you are linking e To link trays make sure the paper size and type for the tray match that of the other tray e To unlink trays make sure the paper size or type for the tray does not match that of the other tray 4 Click Submit Note You can also change the paper size and type settings using the printer control panel For more information see Setting the paper size and type on page 40 Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address ap
156. int job support Is the print still too light Printer is printing blank pages Yes Step 1 Go to step 2 a Check if there is packing material left on the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Checkifthe packing material is properly removed from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Is the printer still printing blank pages 222 T The problem is solved The problem is solved The problem is solved Troubleshooting Yes Step 2 Go to step 3 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Is the printer still printing blank pages Step 3 Contact customer Replace the imaging unit and then resend the print job support Is the printer still printing blank pages Skewed print Yes Go to step 2 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded b Resend t
157. international factory default setting e If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray e The A6 paper size is supported only in Tray 1 and the multipurpose feeder Specify the type of paper loaded in each tray Notes e Plain Paper is the factory default setting for Tray 1 Custom Type x is the factory default setting for all other trays e If available a user defined name will appear instead of Custom Type x e Use this menu to configure automatic tray linking Note Only installed trays and feeders are listed in this menu Understanding the printer menus 119 MP Feeder Size Specify the paper size loaded in the multipurpose feeder A4 A5 AG Letter is the US factory default setting A4 is the international factory default setting Notes JIS BS Letter Legal From the Paper menu set Configure MP to Cassette for MP Feeder Size to appear as a menu The multipurpose feeder does not automatically detect paper size Make sure to set the paper size value Executive Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope MP Feeder Type Specify the type of paper loaded in the multipurpose feeder Plain Paper Card Stock Transparency Recycled e From the Paper
158. ist in isolating the source of a print job problem Notes e When activated all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed e To exit or deactivate Hex Trace turn off or reset the printer Coverage Estimator Provide an estimate of the percentage coverage of toner on a page The estimate is Off printed on a separate page at the end of each print job On Note Off is the factory default setting XPS menu Print Error Pages Print a page containing information on errors including XML markup errors Off Note Off is the factory default setting On PDF menu Scale to Fit Scale page content to fit the selected paper size Yes Note No is the factory default setting No Understanding the printer menus 159 Annotations Print annotations in a PDF Do Not Print Note Do Not Print is the factory default setting Print PostScript menu Print PS Error Print a page containing the PostScript error Note Off is the factory default setting Disable the SysStart file Note Off is the factory default setting Font Priority Establish the font search order Resident Flash Disk Notes Resident is the factory default setting This menu item is available only when a formatted flash memory option card or printer hard disk is installed and operating properly Make sure the flash memory option or printer hard disk is not read write write or pass
159. its or 140 350 Bendtsen units European Note Some much smoother papers such as premium 24 Ib laser papers 50 90 Sheffield units and much rougher papers such as premium cotton papers 200 300 Sheffield units have been engineered to work very well in laser printers despite surface texture Before using these types of paper consult your paper supplier e Suitable sheet to sheet coefficient of friction 0 4 0 6 e Sufficient bending resistance in the direction of feed Recycled paper paper of lower weight lt 60 g m 16 Ib bond and or lower caliper lt 3 8 mils 0 1 mm and paper that is cut grain short for portrait or short edge fed printers may have lower bending resistance than is required for reliable paper feeding Before using these types of paper for laser electrophotographic printing consult your paper supplier Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer for example if the paper curls excessively under normal printing conditions Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality e For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 percent Most label manufacturers recommend printing in a temperature range of 18 24 C 65 75 F with relative humidity between 40 and 60 percent e Store paper in cartons on a p
160. ively affect actual yield For the United States and Canada Ui S Toner Cartridge 0 High Yield Toner Cartridge 501H Extra High Yield Toner Cartridge 501Xt Ultra High Yield Toner Cartridge 501U For the European Union European Economic Area and Switzerland Toner Cartridge 502 High Yield Toner Cartridge 502H Extra High Yield Toner Cartridge 502x Ultra High Yield Toner Cartridge 502U2 For the Asia Pacific Region includes Australia and New Zealand Toner Cartridge 503 High Yield Toner Cartridge 503H Extra High Yield Toner Cartridge 503x Ultra High Yield Toner Cartridge 503U2 For Latin America includes Puerto Rico and Mexico UW Toner Cartridge 04 High Yield Toner Cartridge 504H Extra High Yield Toner Cartridge 504x1 Ultra High Yield Toner Cartridge 504U2 For Africa Middle East Central Eastern Europe and Commonwealth of Independent States Toner Cartridge 505 High Yield Toner Cartridge 505H Extra High Yield Toner Cartridge 505X Ultra High Yield Toner Cartridge 505U2 1 This cartridge is supported only in MS410d MS410dn MS510dn MS610dn and MS610de printer models 2 This cartridge is supported only in MS510dn MS610dn and MS610de printer models For more information on countries located in each region visit www lexmark com regions Maintaining the printer 169 Item Regular cartridge Worldwide High Yield Toner Cartridge 500HAt Extra High Yield Toner Cartridge 500XA Ultra Hi
161. k Delete Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator s Guide on the Lexmark Web site at http support lexmark com Checking the virtual display 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Using MS510dn and MS610dn 57 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Check the virtual display that appears at the top left corner of the screen The virtual display works as an actual display would work on a printer control panel Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low low very low or reach their end of life by setting the selectable alerts Notes e Selectable alerts can be set on the toner cartridge imaging unit and maintenance kit e All selectable alerts can be set for nearly low low and very low supply conditions Not all selectable alerts can be set for the end of life supply condition E mail se
162. l the place of purchase for a relocation kit Clearing jams 176 Clearing jams By carefully selecting paper and specialty media and loading it properly you should be able to avoid most jams If jams occur then follow the steps outlined in this chapter Warning Potential Damage Never use any tool to remove a jam Doing so could permanently damage the fuser Avoiding jams Load paper properly e Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing e Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it e Do not load too much paper Make sure the stack height is below the maximum paper fill indicator Clearing jams 177 e Do not slide the paper into the tray Load paper as shown in the illustration e Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes e Push the tray firmly into the printer after loading paper Use recommended paper e Use only recommended paper or specialty media e Do not load wrinkled creased damp bent or curled paper e Flex fan and straighten paper before loading it Do not use paper that has been cut or trimmed by hand e Do not mix paper sizes weights or types in the same tray e Make sure the paper size and type are set correctly on the
163. le non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security TLS implemented in the product or service The use of certain patents in this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for AES CCM ECC Cipher Suites for TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm ECDSA implemented in the product or service Notices 247 The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Algorithms for Internet Key Exchange version 1 IKEv1 implemented in the product or service Index Index Numerics 250 sheet tray installing 26 550 sheet tray installing 26 Symbols x page jam clear standard b
164. lectable alert is available for all supply conditions e The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Supply Notifications 3 From the drop down menu for each supply select one of the following notification options The normal printer behavior for all supplies occurs E mail Only The printer generates an e mail when the supply condition is reached The status of the supply will appear on the menus page and status page Warning The printer displays the warning message and generates an email about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop The printer stops processing jobs when the supply condition is reached and the user needs to press a button to continue printing Non Continuable Stopt The printer stops when the supply condition is reached The supply must be replaced to continue printing 1 The printer generates an e mail about the status of the supply when supply notification is enabled
165. led login attempts from the printer control Login failures panel before all users are locked out Failure time frame Notes Lockout time eae 7 e Login failures specifies the number of failed login attempts before users are Panel Cee nie OUt locked out Settings range from 1 10 3 attempts is the factory default setting Remote Login Timeout ae Failure time frame specifies the time frame during which failed login attempts can be made before users are locked out Settings range from 1 60 minutes 5 minutes is the factory default setting Lockout time specifies how long users are locked out after exceeding the login failures limit Settings range from 1 60 minutes 5 minutes is the factory default setting Panel Login Timeout specifies how long the printer remains idle on the home screen before automatically logging the user off Settings range from 1 900 seconds 3 seconds is the factory default setting Remote Login Timeout specifies how long a remote interface remains idle before automatically logging the user off Settings range from 1 120 minutes 10 minutes is the factory default setting Minimum PIN Length Limit the digit length of the PIN 1 16 Note 4 is the factory default setting These menus appear only in touch screen printer models Confidential Print menu Max Invalid PIN Limit the number of times an invalid PIN can be entered Off 2 10 Notes e This menu appears only when a f
166. m clear manual Remove all paper from the multipurpose feeder andthen feeder feeder 250 xx remove the jammed paper Front door x page jam open front Open the front door then remove the toner cartridge door 20y xx imaging unit and jammed paper Clearing jams 179 x page jam open front door 20y xx A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Press the button on the right side of the printer and then open the front door 2 Pull out the toner cartridge using the handle 3 Lift the green handle and then pull out the imaging unit from the printer Warning Potential Damage Do not touch the shiny blue photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs Clearing jams 180 4 Place the imaging unit aside on a flat smooth surface Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 5 Lift the green flap in front of the printer 6 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 181 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer and then insert the imag
167. ment as Remarketer Limited warranty Lexmark warrants that this product ls manufactured from new parts or new and serviceable used parts which perform like new parts lIs during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Notices 245 Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Fuser Units Transfer Transport Units Paper Feed items if any and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life Warning or
168. menu set Configure MP to Cassette for MP Feeder Labels Type to appear as a menu Notes e Plain Paper is the factory default setting Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Note Only installed trays and feeders are listed in this menu Understanding the printer menus 120 Manual Paper Size Specify the paper size being manually loaded A4 Note Letter is the US factory default setting A4 is the international factory A5 default setting A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded Plain Paper Card Stock Transparency Recycled e From the Paper menu set Configure MP to Manual for Manual Paper Labels Type to appear as a menu Notes e Plain Paper is the factory default setting Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Manual Envelope Size Specify the envelope size being manually loaded 7 3 4 Envelope Note 10 Envelope is the US factory default setting DL Envelope is the 9 Envelope international factory default setting 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Manual Envelope Type Specify the envelope type being manually loaded Envelope Note Envelope is the factory default setting Rough Envelope Custom Type x Note
169. mer support 233 solving basic printer problems 200 troubleshooting display printer display is blank 201 troubleshooting paper feed message remains after jam is cleared 205 troubleshooting print error reading flash drive 207 held jobs do not print 209 incorrect characters print 211 incorrect margins on prints 216 jammed pages are not reprinted 206 job prints from wrong tray 210 job prints on wrong paper 210 jobs do not print 207 Large jobs do not collate 212 multiple language PDF files do not print 206 paper curl 217 paper frequently jams 205 print job takes longer than expected 210 tray linking does not work 211 unexpected page breaks occur 212 troubleshooting print quality blank pages 222 characters have jagged edges 213 clipped pages or images 213 gray background on prints 215 horizontal voids appear on prints 227 print irregularities 218 print is too dark 219 print is too light 221 printer is printing solid black pages 224 repeating print defects appear on prints 219 shadow images appear on prints 214 skewed print 223 254 streaked horizontal lines appear on prints 225 streaked vertical lines 226 toner fog or background shading 229 toner rubs off 229 toner specks appear on prints 229 transparency print quality is poor 224 uneven print density 230 white streaks on a page 228 troubleshooting printer options internal option is not detected 202 Internal Solutions Port 204 tray problems 203 USB pa
170. msvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje e tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS LEXMARK LED PRINTERS AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this state
171. n letterhead For information on how to load letterhead see Loading trays on page 41 Loading the multipurpose feeder on page 45 Tips on using transparencies e Print a test page on the transparencies being considered for use before buying large quantities e Feed transparencies from the standard tray or the multipurpose feeder Paper and specialty media guide 111 e Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures up to 185 C 365 F without melting discoloring offsetting or releasing hazardous emissions Note If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu then transparencies can be printed at a temperature up to 195 C 383 F e Avoid getting fingerprints on the transparencies to prevent print quality problems e Before loading transparencies flex fan and straighten the stack to prevent sheets from sticking together Paper guidelines Selecting the correct paper or specialty media reduces printing problems For the best print quality try asample of the paper or specialty media before buying large quantities Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The standard printer trays can automatically feed paper weights up to 90 g m 24 Ib bond grain long
172. n the tray settings Troubleshooting 217 Step 3 a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Are the margins correct Paper curl Action gg Step 1 Go to step 2 the width and Move the width and length guides in the tray to the correct positions for length guides the size of the paper loaded Are the width and length guides positioned correctly Step 2 Go to step 3 Specify the paper type From the printer control panel set the paper type and weight in the Paper and weight from the menu to match the paper loaded in the tray tray settings to match the paper loaded inthe Do the paper type and weight match the type and weight of the paper in me the tray Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Step 4 Go to step 5 The problem is solved a Remove the paper from the tray and then turn it over b Resend the print job Is the paper still curled Step 5 Contact customer The problem is solved a Load paper from a fresh package support Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the paper still curled Troubleshooting 218 Print irregularities Lead
173. n the printer control panel signify a certain printer status or condition Indicator light color and its corresponding printer status Indicator light Printer status ee Sleep button light color and its corresponding printer status Sleep button light Printer status Solid amber The printer is in Sleep mode Blinking amber The printer is waking from or entering Hibernate mode Blinking amber for 0 1 second then goes The printer is in Hibernate mode completely off for 1 9 seconds in pulsing pattern Using MS510dn and MS610dn 38 Attaching cables Connect the printer to the computer using a USB or parallel cable or to the network using an Ethernet cable Make sure to match the following e The USB symbol on the cable with the USB symbol on the printer e The appropriate parallel cable with the parallel port e The appropriate Ethernet cable with the Ethernet port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can occur _ d A E A p ae d 2 ae k p a ai 1 4 H a ge 4 T Use the a USB port Attach an optional wireless network adapter USB printer port Connect the printer to a computer EJ Ethernet port Connect the printer to an Ethernet network Parallel port Connect the printer to a computer Note This port is available only in select printer mod
174. n the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For Windows users 1 Open the printers folder a Click ate or click Start and then click Run b Inthe Start Search or Run dialog type control printers Additional printer setup 29 c Press Enter or click OK 2 Select the printer 3 Right click the printer and then select Properties 4 Click the Configuration tab 5 Do either of the following e Click Update Now Ask Printer e Under Configuration Options manually add any installed hardware options 6 Click Apply For Macintosh users 1 From the Apple menu navigate to either of the following e System Preferences gt Print amp Scan gt select your printer gt Options amp Supplies gt Driver e System Preferences gt Print amp Fax gt select your printer gt Options amp Supplies gt Driver 2 Add any installed hardware options and then click OK Networking Notes e Purchase a MarkNet N8352 wireless network adapter first before setting up the printer on a wireless network For information on installing the wireless network adapter see the instruction sheet that came with the adapter e A Service Set Identifier SSID is a name assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA WPA2 and 802 1X RADIUS are types of security used on a network
175. n when a print job received through a serial port requires it regardless of the default printer language Notes e On is the factory default setting e When set to Off the printer does not examine incoming data The printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it regardless of the default printer language Notes e On is the factory default setting e When set to Off the printer does not examine incoming data The printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes e Auto is the factory default setting e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Parallel Buffer Set the size of the parallel input buffer Disabled Auto 3K to maximum size allowed Notes Auto is the factory default setting Disabled turns off job buffering Any print jobs already buffered on the printer hard disk are printed before normal proc
176. n with the bottom edge entering the printer first e Load envelopes with the flap on the left side facedown Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 From the printer control panel set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Using MS610de 87 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu 3 Change the paper size and type settings for the trays you are linking e To link trays make sure the paper size and type for the tray match that of the other tray e To unlink trays make sure the paper size or type for the tray does not match that of the other tray 4 Click Submit Note You can also change the paper size and type settings using the printer control panel For more information see Setting the paper size and type on page 78 Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printe
177. ncel the current job Load paper source with custom type name paper orientation Try one or more of the following e Load the tray or feeder with the correct size and type of paper e To use the tray that has the correct size or type of paper select Finished loading paper on the printer control panel For non touch screen printer models press OK to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load paper source with paper size paper orientation Try one or more of the following e Load the tray or feeder with the correct size of paper e To use the tray or feeder that has the correct size of paper select Finished loading paper on the printer control panel For non touch screen printer models press OK to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Troubleshooting 193 Load paper source with paper type paper size paper orientation Try one or more of the following e Load the tray or feeder with the correct size and type of paper e To use the tray or feeder that
178. nd MS610de Machine type 4514 Model s 630 635 639 646 649 Edition notice August 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer ar
179. ng optional trays A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer using the power switch and then unplug the power cord from the electrical outlet 2 Unpack the tray and then remove all packing materials 3 Pull the tray completely out of the base 4 Remove any packing material from inside the tray 5 Insert the tray into the base 6 Place the tray near the printer 7 Align the printer with the tray and then lower the printer into place Note Optional trays lock together when stacked Additional printer setup 27 8 Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 28 To uninstall the optional trays slide the latch on the right side of the printer toward the front of the printer until it clicks into place and then remove stacked trays one at
180. ning the printe isc cecescasacadeceusccececesnssnauseccectenectucasiinciucveeeeueeneis dL OF Cleanine EAS DENT e ereraa a A O oie T E as Aeneas 167 Ordering parts and SUD DIS cies soiree ae esses ieee shat OE ae ed ee eee 167 Estimated NUMbErOl FEMalNING DAP CS marrei e ads EER 170 SONNE SUDOINSS fecisss areal giscan cate st aba a aa a a a a a bat a a a ened 170 Replacing SUD DIES arniernene a e ET O E ate aaa 170 Moving the pite ereen a a a S 174 Clearing Jai Sennur aa aa a LO AVOIdiNE 210 S onia E A A 176 Understanding jam messages and lOCatiONS cccsseccseccssscceecececeeseecaeceeenceeeeecnceeusesseeeeenecseeeessetseeees 177 Xpace janmn open Ont door ZOY XX harna E n e 179 ix page jam OpeMmrear door 20V R ni a E EE 182 ixl page jan Clear StanGard DIN 20V XX ecann S EE T a 183 x page jam remove tray 1 to clear duplex Z3Y XX ccccceseceescceseecesceesececsseceeeeeeeceeneesseceaenesseeeees 184 xl page jam Open tray Xie ZAV on E E erica ahd 185 ixl page jain Clear manual Teed er 25y XX aciari n e an E EE E O E 186 TrouDIESHOOUNE onise e aea LOO WnGerstanding tne print er MeSSae es min a E EA 188 SOIVINE DFINLEK DT OD GIN Sissies na e a ETE 199 SOIV IS ELL Ol INS oraa nE E E E E AAE 206 Solving home Screen applications problem Serisinin E E E 231 Embedded Web Server dOCS NOLO DOM icauax cs ceccet a E E eee 231 CONTACTING CUSTOIME SUDDO Tarrat N EEN 233 NOLICOS eienn E A N aa aa A PROGUICE a ON a a a a A
181. non touch screen printer models press OK to confirm Cartridge very low x estimated pages remain 88 xy You may need to replace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Change paper source to custom type name load orientation Try one or more of the following e Load the correct paper size and type in the tray verify the paper size and type settings are specified in the Paper menu on the printer control panel and then select Finished changing paper For non touch screen printer models press OK to confirm Cancel the print job Troubleshooting 189 Change paper source to custom string load paper orientation Try one or more of the following e Load the correct size and type of paper in the tray then verify that the paper size and type settings are specified in the Paper menu onthe printer control panel and then select Finished changing paper For non touch screen printer models press OK to confirm e Cancel the print job Change paper source to paper size load orientation Try one or more of the following e Load the correct paper size and type in the tray verify the paper size and type settings are specified in the Paper menu on the printer control panel and
182. nt damage 4 Click Submit Modifying confidential print settings Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Configuration gt Other Settings tab gt Security gt Confidential Print Setup 3 Modify the settings e Set a maximum number of PIN entry attempts When a user exceeds that number all of the jobs for that user are deleted e Set an expiration time for confidential print jobs When a user has not printed the jobs within that time all of the jobs for that user are deleted 4 Save the modified settings Copying printer settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Copy Printer Settings 3 Tochange the language select a language from the drop down menu
183. nt open click File gt Print 2 Click Properties Preferences Options or Setup 3 Click Print and Hold Using MS510dn and MS610dn 55 4 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 5 Click OK or Print 6 From the printer control panel release the print job e For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt select the print job gt specify the number of copies gt Print e For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print For Macintosh users 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the print options or Copies amp Pages pop up menu choose Job Routing 3 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 4 Click OK or Print 5 From the printer control panel release the print job e For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt select the print job gt specify the number of copies gt Print e For other print jobs navigate to Held jobs gt select your user name gt selec
184. nter IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Quiet Mode gt select a setting Reduce printer noise Notes e Print jobs are processed at a reduced speed e Printer engine motors do not start until a document is ready to print There will be a short delay before the first page is printed Use factory default settings Note This setting supports the performance specifications of the printer 3 Click Submit Adjusting Sleep mode To save energy decrease the number of minutes the printer waits before it enters Sleep mode Select from 1 to 120 The factory default setting is 30 minutes Note The printer still accepts print jobs when in Sleep mode Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 Inthe Sleep Mode field enter the number of minutes you want for the printer to wait before it enters Sleep mode 4 Click Submit
185. o load the Web page correctly 2 Click Settings gt General Settings 3 In the Screen Brightness field enter the brightness percentage you want for the display 4 Click Submit Using the printer control panel 1 From the home screen navigate to gt Settings gt General Settings gt Screen Brightness 2 In the Screen Brightness field enter the brightness percentage you want for the display 3 Touch C Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 99 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on page 106 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory or in a printer hard disk are not affected From the home screen navigate to A gt Settings gt General Settings gt Factory Defaults gt Restore Now gt S Using MS610de 105 Securing the printer Using the security lock feature Attach a lock that is com
186. occurs then repeat the export process until the configuration file is saved e To import a configuration from a file click Import and then browse to the saved configuration file that was exported from a previously configured printer Notes Before importing the configuration file you can choose to preview it first or load it directly fa timeout occurs and a blank screen appears then refresh the Web browser and then click Apply Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams on page 176 and Storing paper on page 113 Setting the paper size and type From the home screen navigate to A gt Paper Menu gt Paper Size Type gt select a tray gt select the paper size or type gt ZS Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes e The smallest Universal paper size is 6 x 127 mm 3 x 5 inches and is supported only from the multipurpose feeder e The largest Universal paper size is 216 x 355 6 mm 8 5 x 14 inches and is supported from all paper sources 1 From the printer control panel navigate to XA gt Paper Menu gt Universal Setup gt Units of Measure gt select a unit of measure gt SC 2 Touch Portrait Width or Portrait Height 3 Select t
187. ode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Notices 241 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy related products The manufacturer of this product is Lexmark International
188. of the following e Network Ports gt Standard Network gt Standard Network Setup gt Network Card e Network Ports gt Network x gt Network x Setup gt Network Card View Card Status Connected Disconnected View Card Speed Network Address UAA LAA Job Timeout 0 255 seconds View the connection status of the network card View the speed of an active network card View the network addresses Set the amount of time it takes for a network print job to be canceled Notes e 90 seconds is the factory default setting e A setting value of O disables the timeout e If a value of 1 9 is selected then the setting is saved as 10 Understanding the printer menus 130 TCP IP menu To access the menu navigate to any of the following e Network Ports gt Standard Network gt Standard Network Setup gt TCP IP e Network Ports gt Network x gt Network x Setup gt TCP IP Note This menu is available only in network printers or printers connected to print servers Use To Set Hostname Set the host name Notes e This setting can be changed only from the Embedded Web Server e The host name is limited to 15 characters and accepts US ASCII alphanumeric characters and hyphen only IP Address View or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that
189. ol panel navigate to Menus gt Reports gt Print Fonts 2 Select PCL Fonts or PostScript Fonts b Resend the print job Are you using fonts that are supported by the printer Step 2 The problem is solved Contact customer Check if the fonts installed on the computer are supported by the printer support Are the fonts installed on the computer supported by the printer Clipped pages or images Leading edge Trailing edge Troubleshooting Action Step 1 Go to 2 a Move the width and length guides in the tray to the correct positions for the paper loaded b Resend the print job Is the page or image clipped Step 2 Go to step 3 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Do the paper size and type match the paper loaded in the tray Step 3 Go to step 4 a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Step 4 Contact customer a Reinstall the imaging unit support 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print job Is the page or image clipped Shadow imag
190. ollowing e Load the multipurpose feeder with the correct size of paper e Depending on your printer model touch Continue or press OK to clear the message and continue printing Note If no paper is loaded in the feeder when Continue or OK is selected then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Troubleshooting 194 Load manual feeder with paper type paper size paper orientation Try one or more of the following e Load the multipurpose feeder with the correct size and type of paper e Depending on your printer model touch Continue or press OK to clear the message and continue printing Note If no paper is loaded in the feeder when Continue or OK is selected then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Maintenance kit low 80 xy You may need to order a maintenance kit For more information contact customer support at http support lexmark com or your service representative If necessary select Continue to clear the message and continue printing For non touch screen printer models press OK to confirm Maintenance kit nearly low 80 xy For more information contact customer support at http support lexmark com or your service representative If necessary select Continue to clear the message and continue printing For non touch screen printer mo
191. ollowing e The USB symbol on the cable with the USB symbol on the printer Step 5 Check if the cables connecting the printer and the computer are inserted in the correct ports Go to step 6 Are the cables inserted in the correct ports e The appropriate Ethernet cable with the Ethernet port Step 6 Turn on the switch or Goto step 7 Make sure the electrical outlet is not turned off by a switch or breaker reset the breaker Is the electrical outlet turned off by a switch or breaker Step 7 Connect the printer Go to step 8 Check if the printer is plugged into any surge protectors uninterruptible POwer cord directly to power supplies or extension cords a properly grounded electrical outlet Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Troubleshooting Yes Step 8 Go to step 9 Check if one end of the printer cable is plugged into a port on the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device Step 9 Go to step 10 Make sure to install all hardware options properly and remove any packing material Are all hardware options properly installed and all packing material removed Step 10 Go to step 11 Check if you have selected the correct port settings in the printer driver Are the port
192. om the printer control panel navigate to a gt Settings gt OK gt Paper Menu gt OK gt Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Press OK Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel set the paper type and size to match the paper loaded 2 Send the print job For Windows users a With a document open click File gt Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK gt Print For Macintosh users a Customize the settings in the Page Setup dialog if necessary 1 With a document open choose File gt Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK Using MS510dn and MS610dn 51 b Customize the settings in the Page Setup dialog if necessary 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the IP address of the printer in the address field Note
193. op up menu choose Job Routing 3 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 4 Click OK or Print 5 From the printer home screen release the print job e For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt Print e For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print Printing information pages Printing a font sample list 1 From the home screen navigate to A gt Reports gt Print Fonts 2 Touch PCL Fonts or PostScript Fonts Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk From the home screen navigate to ry gt Reports gt Print Directory Canceling a print job Canceling a print job from the printer control panel 1 Touch Cancel Jobs on the touch screen or press x on the keypad 2 Touch the job you want to cancel and then touch Delete Selected Jobs Using MS610de 94 Canceling a print job from the computer For Windows users 1 Open the printers folder a Click ue or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel
194. or AppleTalk printing Notes Make sure AppleTalk is activated on your printer This feature is supported only in Mac OS X version 10 5 a From the Apple menu navigate to System Preferences gt Print amp Fax b Click and then navigate to AppleTalk gt select your printer gt Add Preparing to set up the printer on a wireless network Notes e Make sure your wireless network adapter is installed in your printer and working properly e Make sure your access point wireless router is turned on and is working properly Make sure you have the following information before setting up the printer on a wireless network e SSID The SSID is also referred to as the network name e Wireless Mode or Network Mode The mode is either infrastructure or ad hoc e Channel for ad hoc networks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select e Security Method There are three basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in use on the network by selecting the default WEP transmit key or WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the s
195. ormatted non defective printer hard disk is installed e Once the limit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration Limit the amount of time a confidential print job stays in the printer before it is deleted Off 1 hour Notes e If the Confidential Job Expiration setting is changed while confidential print jobs reside in the printer RAM or printer hard disk then the expiration time for those print jobs does not change to the new default value 4 hours 24 hours 1 week e Ifthe printer is turned off then all confidential jobs held in the printer RAM are deleted Note Off is the factory default setting Understanding the printer menus 139 Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a time limit on how long the printer stores print jobs Set a time limit on how long the printer stores print jobs needing verification Set a time limit on how long the printer stores print jobs for printing at a later time Note Off is the factory default setting Security Audit Log menu A Use Export Log Delete Log Delete now Do not delete Let an authorized user export the audit log Notes e To export the audit log from the printer control panel connect a flash drive to the printer e You can also download
196. ory of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is different from the historical printing consumption Consider the variable level of accuracy before purchasing or replacing supplies based on the estimate Until an adequate print history is obtained on the printer initial estimates assume future supplies consumption based on the International Organization for Standardization test methods and page content Average continuous black declared cartridge yield in accordance with ISO IEC 19752 Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer and then open the front door Maintaining the printer 171 2 Pull the toner cartridge out using the handle 3 Unpack the toner cartridge and then remove all packing materials 4 Shake the new cartridge to redistribute the toner 5 Insert the toner cartridge into the printer by aligning t
197. ot responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a service representative AN CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding Safety information CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS Overview g Overview Using this guide This User s Guide provides general and specific information on using the printer models that are listed on the cover page The following chapters contain information applicable to all printer models Selecting a location for the printer
198. otected Note Using an Admin PIN you can still access a menu assigned with a User PIN 6 Click Submit If you try to access a PIN protected menu from the printer control panel the printer will require you to enter the PIN Note After you enter the last digit of the PIN make sure to press OK on the printer control panel for more than three seconds Printing a menu settings page Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly From the printer control panel navigate to WAN f gt Settings gt Reports gt oK gt Menu Settings Page gt OK Note If you have not changed any menu settings then the menu settings page lists all the factory default settings Settings saved from the menus replace the factory default settings as user default settings A user default setting remains in effect until you access the menu again select another value and save it Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the printer control panel navigate to WS gt Settings gt Reports gt OK gt Network Setup Page gt OK Note If an optional internal print server is installed then Print Network x Setup Page appears 2 Check the first section of the network setup page and confi
199. page You can also see the Embedded Web Server Administrator s Guide for additional information 1 Goto http support lexmark com and then click SELECT YOUR PRODUCT 2 From the Search by Product Category section navigate to Software and Solutions gt Other Applications 3 Click the Manuals tab and then select the Embedded Web Server Administrator s Guide Using MS610de 67 Using MS610de Learning about the printer Printer configurations CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed Basic and configured models Printer control panel 2 Paper stop ES Standard bin Front door release button Controller board access door EJ 100 sheet multipurpose feeder 7 Standard 550 sheet tray Optional 250 or 550 sheet tray Using MS610de 68 Using the printer control panel L 2ABC 3 DEF 5JKL MNO Btuv Qwxyz Ons Use Usethe Display View X printer status and messages Set Gcisisemen E and operate the printer Pg Home button Go to Go to the home screen home screen Ea Keypad Enter numbers letters or symbols Sleep button Enable Sleep mode or Hibernate mode The following actions wake the printer from Sleep mode Touching the screen Pressing any hard button Opening a tray or the front door Sending a print job from the computer Performing a power on reset using the main power switch
200. paper The optional trays can automatically feed paper weights up to 120 g m 32 lb bond grain long paper The multipurpose feeder can automatically feed paper weights up to 163 g m2 43 Ib bond grain long paper Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 lb bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 inches it is recommended to use 90 g m 24 Ib or heavier paper Note Two sided printing is supported only for 60 90 g m 16 24 lb bond paper Curl Curlis the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough toner cannot fuse to it properly If paper is too smooth it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points smoothness between 150 250 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use i
201. paper orientation 193 Load manual feeder with custom type name paper orientation 193 Load manual feeder with paper size paper orientation 193 252 Load manual feeder with paper type paper size paper orientation 194 Maintenance kit low 80 xy 194 Maintenance kit nearly low 80 xy 194 Memory full 38 194 Network x software error 54 194 Non Lexmark supply type see User s Guide 33 xy 195 Not enough free space in flash memory for resources 52 195 Printer had to restart Last job may be incomplete 195 Reinstall missing or unresponsive cartridge 31 xy 196 Reinstall missing or unresponsive imaging unit 31 xy 196 Remove paper from standard output bin 196 Replace cartridge O estimated pages remain 88 xy 196 Replace cartridge printer region mismatch 42 xy 196 Replace imaging unit O estimated pages remain 84 xy 197 Replace maintenance kit O estimated pages remain 80 xy 197 Replace unsupported cartridge 32 xy 197 Replace unsupported imaging unit 32 xy 197 Serial option x error 54 197 SMTP server not set up Contact system administrator 198 199 Standard network software error 54 198 Standard parallel port disabled 56 198 Standard USB port disabled 56 198 Too many flash options installed 58 198 Too many trays attached 58 199 Unformatted flash detected 53 199 Unsupported option in slot x 55 199 Unsupported USB hub please remove 19
202. patible with most laptop computers in the location shown to prevent access to the controller board Statement of Volatility Your printer contains various types of memory that can store device and network settings and user data Type of memory Description Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store the operating system device settings network information and bookmark settings and embedded solutions Hard disk memory Some printers have a hard disk drive installed The printer hard disk is designed for printer specific functionality This lets the printer retain buffered user data from complex print jobs as well as form data and font data Erase the content of any installed printer memory in the following circumstances e The printer is being decommissioned The printer hard disk is being replaced e The printer is being moved to a different department or location e The printer is being serviced by someone from outside your organization e The printer is being removed from your premises for service e The printer is being sold to another organization Using MS610de 106 Disposing of a printer hard disk Note Some printer models may not have a printer hard disk installed In high security environmen
203. pe the IP address Note Depending on the network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server c Press Enter Does the Embedded Web Server open Step 3 The problem is solved Go to step 4 Check if the network is working a Printa network setup page b Check the first section of the network setup page and confirm thatthe status is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open Step 4 The problem is solved Go to step 5 Check if the cable connections to the printer and print server are secure a Connect the cables properly For more information see the setup documentation that came with the printer b Open a Web browser and then type the printer IP address c Press Enter Does the Embedded Web Server open Step 5 The problem is solved Contact your system Temporarily disable the Web proxy servers support person Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server Does the Embedded Web Server open Troubleshooting 233 Contacting customer support When you contact customer support describe
204. pears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Names 3 Select a custom name and then type a new custom paper type name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer control panel 1 From the printer control panel navigate to A l gt Settings gt OK gt Paper Menu gt OK gt Custom Names 2 Select a custom name and then type a new custom paper type name 3 Press OK 4 Press Custom Types and then verify if the new custom paper type name has replaced the custom name Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Using MS510dn and MS610dn 50 Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Types 3 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer control panel 1 Fr
205. pers that require a registration the precise print location on the page greater or lesser than 2 5 mm 0 10 inch such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms e Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers e Recycled papers that fail EN12281 2002 European e Paper weighing less than 60 g m 16 Ib e Multiple part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble free printing To help avoid paper jams and poor print quality e Always use new undamaged paper Before loading paper know the recommended printable side of the paper This information is usually indicated on the paper package Do not use paper that has been cut or trimmed by hand Do not mix paper sizes types or weights in the same tray mixing results in jams Do not use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead e Use grain long for 60 to 90 g m 16 to 24 Ib weight paper e Use only forms and letterhead printed using an offset lithographic or engraved printing process Paper and specialty media guide 113 e Avoid papers with rough or
206. plex Preprinted as the paper type Off Colored Loading Determine and set two sided printing for all print jobs that specify Duplex Colored as the paper type Off Notes e Duplex sets two sided printing as the default for all print jobs unless one sided printing is set from Printing Preferences or Print dialog e If Duplex is selected then all print jobs are sent through the duplex unit including one sided jobs e Off is the factory default setting for all the menus Understanding the printer menus Light Loading Duplex Off Heavy Loading Duplex Off Custom x Loading Duplex Off Notes 125 Determine and set two sided printing for all print jobs that specify Light as the paper type Determine and set two sided printing for all print jobs that specify Heavy as the paper type Determine and set two sided printing for all print jobs that specify Custom x as the paper type Note Custom x Loading is available only if the custom type is supported e Duplex sets two sided printing as the default for all print jobs unless one sided printing is set from Printing Preferences or Print dialog e If Duplex is selected then all print jobs are sent through the duplex unit including one sided jobs e Off is the factory default setting for all the menus Custom Types menu Custom Type x Paper Card Stock Transparency Rough Cotton Labels Envelope Recycled Paper Card Stock Transparency Rough Cot
207. pliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Patent acknowledgment The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Elliptic Curve Cryptography ECC Cipher Suites for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Elliptic Curve Cipher Suites with SHA 256 382 and AES Galois Counter Mode GCM implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Suite B Profile for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonab
208. port Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specify the amount of time in seconds before the server stops trying to 5 30 send an e mail Note 30 seconds is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer Use SSL Set the printer to use SSL for increased security when connecting to the Disabled SMTP server Negotiate Notes Required e Disabled is the factory default setting e When the Negotiate setting is used the SMTP server determines if SSL will be used SMTP Server Authentication Specify the type of user authentication required for printing privileges No authentication required Note No authentication required is the factory default setting Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Device Initiated E mail Specify what credentials will be used when communicating to the SMTP None server Some SMTP servers require credentials to send an e mail Use Device SMTP Credentials Notes e None is the factory default setting for Device Initiated E mail Device Password e Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected Understanding the printer menus 138 Security menu Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of fai
209. r Using MS610de a Pull the multipurpose feeder extender b Pull the extender gently so that the multipurpose feeder is fully extended and open 2 Squeeze the tab on the left width guide and then move the guides for the paper you are loading 84 Using MS610de 85 3 Prepare the paper or specialty media for loading e Flex sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface e Hold transparencies by the edges Flex the stack of transparencies back and forth to loosen them and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them e Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 4 Load the paper or specialty media Note Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides Overfilling may cause paper jams Using MS610de 86 e Load paper transparencies and card stock with the recommended printable side faceup and the top edge entering the printer first For more information on loading transparencies see the packaging that the transparencies came in Load letterhead faceup with the top edge entering the printer first For two sided duplex printing load letterhead facedow
210. r The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Names 3 Select a custom name and then type a custom paper type name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer control panel 1 From the home screen navigate to gt Paper Menu gt Custom Names 2 Select a custom name and then type a custom paper type name 3 Touch SA 4 Touch Custom Types and then verify that the new custom paper type name has replaced the custom name Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays 1 Open a Web browser and then type the printer IP address in the address field Using MS610de 88 Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such
211. r capacity flash memory card Note Downloaded fonts and macros that are not previously stored in the flash memory are deleted Printer had to restart Last job may be incomplete From the printer control panel touch ZS to clear the message and continue printing For non touch screen printer models press OK to confirm For more information visit http support lexmark com or contact customer support Troubleshooting 196 Reinstall missing or unresponsive cartridge 31 xy Try one or more of the following e Check if the toner cartridge is missing If missing install the toner cartridge For information on installing the cartridge see the Replacing supplies section of the User s Guide e If the toner cartridge is installed then remove the unresponsive toner cartridge and then reinstall it Note If the message appears after reinstalling the supply then the cartridge is defective Replace the toner cartridge Reinstall missing or unresponsive imaging unit 31 xy Try one or more of the following Check if the imaging unit is missing If missing install the imaging unit For information on installing the imaging unit see the Replacing supplies section of the User s Guide e If the imaging unit is installed then remove the unresponsive imaging unit and then reinstall it Note If the message appears after reinstalling the supply then the imaging unit is defective Replace the imaging unit Remove pape
212. r from standard output bin Remove the paper stack from the standard bin The printer automatically detects paper removal and resumes printing If removing the paper does not clear the message then select Continue on the printer control panel For non touch screen printer models press OK to confirm Replace cartridge 0 estimated pages remain 88 xy Replace the toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace cartridge printer region mismatch 42 xy Install a toner cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cartridge region x and y can have the following values List of printer and toner cartridge regions Region number Region United States Canada European Economic Area EEA Switzerland Asia Pacific Australia New Zealand Troubleshooting 197 Region number Region e olinma Africa Middle East rest of Europe C OOOCC S Notes e The x and y values are the xy of the error code shown on the printer control panel e The x and y values must match for printing to continue Replace imaging unit 0 estimated pages remain 84
213. r is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working Step 2 The problem is solved Go to step 3 a Turn off the printer then wait about 10 seconds and then turn the printer back on b Resend the print job Is the tray working Step 3 Go to step 4 Reinstall the tray For Check if the tray is installed more information see the setup documentation that came with the tray Print a menu settings page and then check if the tray is listed in the Installed Options list Is the tray listed in the menu settings page Step 4 Go to step 5 Manually add the tray Check if the tray is available in the printer driver in the printer driver Note If necessary manually add the tray in the printer driver to make it available for print jobs For more information see Updating available options in the printer driver on page 28 Is the tray available in the printer driver Step 5 The problem is solved Contact customer Check if the option is selected support a From the application you are using select the option For Mac OS X version 9 users make sure the printer is set up in Chooser b Resend the print job Is the tray working Troubleshooting Internal Solutions Port does not operate correctly Step 1 Make sure the Internal Solutions Port ISP is installed a Install the ISP For more information see Installing
214. r not set up Contact system administrator Select Continue to clear the message For non touch screen printer models press OK to confirm Note If the message appears again then contact your system support person Solving printer problems e Basic printer problems on page 200 e Option problems on page 202 e Paper feed problems on page 205 Troubleshooting 200 Basic printer problems The printer is not responding Action Yes Yo Step 1 Go to step 2 Turn on the printer Make sure the printer is turned on Is the printer turned on Step 2 Press the Sleep button Go to step 3 Check if the printer is in Sleep mode or Hibernate mode to wake the printer from Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Step 3 Go to step 4 Plug one end of the power cord into the printer and the other to Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet a properly grounded lectrical outlet Is the power cord plugged into the printer and a properly grounded SECI VOUNGE electrical outlet Step 4 Unplug the other Go to step 5 Check other electrical equipment plugged into the electrical outlet electrical equipment and then turn on the printer If the printer does not work then reconnect the other electrical equipment Does other electrical equipment work Make sure to match the f
215. r sets of numbers separated by periods You can use the IP address when accessing the Embedded Web Server to view and remotely configure printer settings even when you are not physically near the printer Using the touch screen buttons Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions Using MS610de 71 Touch the To Radio button Select or clear an item Accept button Save a setting Cancel button e Cancel an action or a selection e Return to the previous screen Other touch screen buttons EJ Down arrow _ Scroll down Return to the home screen Open a context sensitive Help dialog on the printer control panel Scroll to the left Scroll to the right Attaching cables Connect the printer to the computer using a USB cable or parallel cable or to the network using an Ethernet cable Using MS610de Make sure to match the following e The USB symbol on the cable with the USB symbol on the printer e The appropriate parallel cable with the parallel port Note The parallel port is available only when an Internal Solutions Port is installed e The appropriate Ethernet cable with the Ethernet port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can occur Use the Le 2 useprimerpon Connectheprin
216. rallel interface card 204 U unacceptable paper 112 understanding the home screen 69 understanding the home screen buttons and icons 68 uneven print density 230 Unformatted flash detected 53 199 Universal paper size settings configuring 40 78 Universal Setup menu 126 unlinking trays 48 86 87 Unsupported option in slot x 55 199 Unsupported USB hub please remove 190 updating options in printer driver 28 USB port 38 71 USB parallel interface card troubleshooting 204 User s Guide using 8 using Forms and Favorites 88 using Hibernate mode 62 102 using recycled paper 165 using Schedule Power Modes 63 103 using the printer control panel 36 68 using the touch screen buttons 70 Utilities menu 157 Index V verify print jobs 54 91 printing from a Macintosh computer 54 92 printing from Windows 54 92 verifying printer setup 34 vertical voids appear 228 virtual display checking using Embedded Web Server 56 97 voids appear 228 volatile memory 65 105 erasing 65 106 volatility statement of 65 105 W wiping the printer hard disk 106 Wireless menu 132 wireless network configuration information 31 wireless network setup using the Embedded Web Serve 33 wireless networking Push Button Configuration Method 32 Start PIN Method 32 X XPS menu 158 255
217. ray Is the tray set to the type texture and weight of the paper loaded Change the paper loaded in the tray to match the paper type texture and weight specified in the tray settings Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dark Step 4 From the printer Go to step 5 Check if the paper loaded in the tray has texture or rough finishes control panel change the texture settings in the Paper Texture menu to match the eal you are printing Are you printing on textured or rough paper Step 5 Go to step 6 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too dark Step 6 Contact customer The problem is solved Replace the imaging unit and then resend the print job support Is the print still too dark Troubleshooting 221 Print is too light Action Step 1 Go to a 2 The a is solved a From the Quality menu on the printer control panel increase the toner darkness Note 8 is the factory default setting b Resend the print job Is the print still too light Step 2 Go to step 3 Change the paper type From the printer control panel set the paper type texture and we
218. re moving it e If an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place e Use the handholds located on both sides of the printer to lift it e Make sure your fingers are not under the printer when you set it down e Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement AN CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer AN CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is n
219. re printing an encrypted PDF file you will be prompted to type the file password from the printer control panel e You cannot print files for which you do not have printing permissions 1 Insert a flash drive into the USB port Notes e A flash drive icon appears on the printer home screen when a flash drive is inserted e If you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores the flash drive e If you insert the flash drive while the printer is processing other print jobs then Busy appears After these print jobs are processed you may need to view the held jobs list to print documents from the flash drive Warning Potential Damage Do not touch the printer or the flash drive in the area shown while actively printing reading or writing from the memory device Loss of data can occur Using MS610de 91 2 From the printer control panel touch the document you want to print 3 Touch the arrows to specify the number of copies for printing and then touch Print Notes Do not remove the flash drive from the USB port until the document has finished printing If you leave the flash drive in the printer after leaving the initial USB menu screen then touch Held Jobs on the home screen to print files from the flash drive Supported flash drives and file types Flash drive File type e Lexar JumpDrive 2 0 Pro 256MB 512MB or 1GB sizes Documents
220. recommended setting Standard tries to resolve parallel port communication problems Determine if the printer honors printer hardware initialization requests from the computer Notes e Off is the factory default setting e The computer requests initialization by activating the Init signal from the parallel port Many personal computers activate the Init signal each time the computer is turned on Determine if the parallel port data is sampled on the leading or trailing edge of a strobe Note On is the factory default setting Set the printer to process Macintosh binary PostScript print jobs Notes e Auto is the factory default setting e Off filters print jobs using the standard protocol e On processes raw binary PostScript print jobs Set the network address information for an external print server Note This menu item is available only if the printer is attached to an external print server through the USB port Set the netmask information for an external print server Note This menu item is available only if the printer is attached to an external print server through the USB port Set the gateway information for an external print server Note This menu item is available only if the printer is attached to an external print server through the USB port Understanding the printer menus 137 SMTP Setup menu Use Specify SMTP server gateway and port information Note 25 is the default SMTP gateway
221. rect paper size open paper source 34 Try one or more of the following e Load the correct size of paper in the tray e From the printer control panel select Continue to clear the message and print using a different tray For non touch screen printer models press OK to confirm e Check the tray length and width guides and make sure the paper is loaded properly in the tray e Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog e Make sure the paper size and type are specified in the Paper menu on the printer control panel e Make sure that the paper size is correctly set For example if MP Feeder Size is set to Universal then make sure the paper is large enough for the data being printed Cancel the print job Insert Tray x Insert the indicated tray into the printer Insufficient memory to support Resource Save feature 35 Install additional printer memory or select Continue on the printer control panel to disable Resource Save clear the message and continue printing For non touch screen printer models press OK to confirm Insufficient memory to collate job 37 Try one or more of the following e From the printer control panel select Continue to print the part of the job already stored and begin collating the rest of the print job For non touch screen printer models press OK to confirm Cancel the current print job Insufficient memory for Flash
222. ree cloth with water and use it to wipe the outside of the printer Warning Potential Damage Do not use household cleaners or detergents to prevent damage to the exterior of the printer 5 Make sure all areas of the printer are dry before sending a new print job Ordering parts and supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions visit the Lexmark Web Site at www lexmark com or contact the place where you purchased the printer Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts is not covered by the warranty All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components 00 Maintaining the printer 16 Ordering toner cartridges Notes e The estimated cartridge yield is based on the ISO IEC 19752 standard e Extremely low print coverage for extended periods of time may negat
223. releasing hazardous emissions Label adhesives face sheet printable stock and topcoats can withstand up to 25 psi 172 kPa pressure without delaminating oozing around the edges or releasing hazardous fumes e Do not use labels with slick backing material e Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Do not use labels with exposed adhesive e Do not print within 1 mm 0 04 inch of the edge of the label of the perforations or between die cuts of the label e Make sure the adhesive backing does not reach to the edge of the sheet Zone coating of the adhesive should be at least 1 mm 0 04 inch away from edges Adhesive material contaminates the printer and could void the warranty e f zone coating of the adhesive is not possible then remove a 2 mm 0 06 inch strip on the leading and driver edge and then use a non oozing adhesive e Portrait orientation is recommended especially when printing bar codes Tips on using letterhead e Use letterhead designed specifically for laser printers e Print samples on the letterhead being considered for use before buying large quantities e Before loading letterhead flex fan and straighten the stack to prevent sheets from sticking together e Page orientation is important when printing o
224. ridges to Lexmark for reuse or recycling One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling Boxes used to return the cartridges are also recycled To return Lexmark cartridges for reuse or recycling follow the instructions that came with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Goto www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Maintaining the printer 167 Maintaining the printer Warning Potential Damage Failure to maintain optimum printer performance or to replace parts and supplies may cause damage to your printer Cleaning the printer Cleaning the printer Note You may need to perform this task after every few months Warning Potential Damage Damage to the printer caused by improper handling is not covered by the printer warranty 1 Make sure that the printer is turned off and unplugged from the electrical outlet CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint f
225. ring in duplex area 184 in rear door 182 in standard bin 183 in tray x 185 Paper Loading menu 124 paper messages x page jam remove tray 1 to clear duplex 23y xx 184 paper size setting 78 Paper Size Type menu 118 paper sizes supported by the printer 114 paper stop using 40 78 Paper Texture menu 121 paper type setting 78 paper types duplex support 115 supported by printer 115 where to load 115 Paper Weight menu 123 Parallel x menu 134 parallel port 38 parts checking status 60 100 checking from printer control panel 100 checking using the Embedded Web Server 60 100 using genuine Lexmark 167 parts and supplies status of checking on printer control panel 59 PCL Emul menu 159 PDF menu 158 port settings configuring 95 PostScript menu 159 preparing to set up the printer on an Ethernet network 29 print irregularities 218 251 print job canceling from the printer control panel 56 canceling from computer 56 94 print quality troubleshooting blank pages 222 characters have jagged edges 213 clipped pages or images 213 gray background on prints 215 horizontal voids appear on prints 227 print irregularities 218 print is too dark 219 print is too light 221 printer is printing solid black pages 224 repeating print defects appear on prints 219 shadow images appear on prints 214 skewed print 223 streaked horizontal lines appear on prints 225 streaked vertical lines 226 toner fog or background shadin
226. rm that the status is Connected Ifthe statusisNot Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult your system support person for a solution and then print another network setup page Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required Checking the status of parts and supplies on the printer control panel From the printer control panel navigate to A gt Status Supplies gt OK View Supplies gt OK Using MS510dn and MS610dn 60 Checking the status of parts and supplies from the Embedded Web Server Note Make sure the computer and printer are connected to the same network 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Device Status gt More Details Saving energy Using Eco mode Use Eco Mode to quickly select one or more ways to reduce your printer s environmental impact 1 From the printer control panel navigate to AN 2 gt Settings gt Settings gt oK gt General Settings gt OK gt Eco Mode gt OK gt select the setting you want oar Use the
227. rse Vertical Vertical Paper Saver Orientation Auto Landscape Portrait Paper Saver Border None Solid 151 ss Stack the pages of a print job in sequence when printing multiple copies Note On is the factory default setting Specify whether prints are on one side or on both sides of the paper Note 1 sided is the factory default setting Define binding for duplexed pages in relation to paper orientation Notes e Long Edge is the factory default setting Long Edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape e Short Edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Specify that multiple page images be printed on one side of a paper Notes e Off is the factory default setting e The number selected is the number of page images that will print per side Specify the positioning of multiple page images Notes e Horizontal is the factory default setting e Positioning depends on the number of page images and whether they are in portrait or landscape orientation Specify the orientation of a multiple page document Note Auto is the factory default setting The printer chooses between portrait and landscape Print a border on each page image Note None is the factory default setting Understanding the printer menus 152 Separator Sheets Specify whether blank separator sheets are inse
228. rted Off Between Copies Notes e Off is the factory default setting No separator sheets are included in the print job Between Jobs Between Pages Between Copies inserts a blank sheet between each copy of a print job if Collate is set to On If Collate is set to Off then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s e Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of the print job This setting is useful when printing transparencies or inserting blank pages ina document for notes Separator Sheet Source Specify the paper source for separator sheets Tray x Notes Manual Feeder e Tray 1 standard tray is the factory default setting e From the Paper menu Configure MP must be set to Cassette in order for Manual Feeder to appear as a menu Setting Blank Pages Specify whether blank pages are inserted in a print job Do Not Print Note Do Not Print is the factory default setting Print Print Settings Setup menu Printer Language Set the default printer language PCL Emulation PS Emulation Notes PCL Emulation is the factory default setting PostScript emulation uses a PostScript interpreter for processing print jobs PCL Emulation uses a PCL interpreter for processing print jobs Setting a printer language default does not prevent a software program from sending prin
229. s e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Quality Menu gt Toner Darkness 3 Adjust the toner darkness and then click Submit Using the printer control panel 1 From the printer control panel navigate to a gt Settings gt OK gt Print Settings gt OK gt Quality Menu gt OK gt Toner Darkness 2 Adjust the toner darkness and then press OK Using MS510dn and MS610dn 52 Printing from a flash drive Printing from a flash drive Notes Before printing an encrypted PDF file you will be prompted to enter the file password from the printer control panel e You cannot print files for which you do not have printing permissions 1 Insert a flash drive into the USB port Notes e A flash drive icon appears on the printer control panel and in the held jobs icon when a flash drive is installed e If you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores the flash drive e If you insert the flash drive while the printer is processing other print jobs then Busy appears After these print jobs are processed you may need to view the held jobs list to print documents from the flash drive
230. sk Near Full Level Specify the maximum size of the log file before the printer executes the Disk Near Off Full Action 1 99 Note 5 is the factory default setting Understanding the printer menus 157 Disk Near Full Action Determine and set how the printer responds when the printer hard disk is nearly full None Notes E mail Current Log E mail amp Delete Current Log e None is the factory default setting E mail amp Delete Oldest Log e The value defined in Disk Near Full Level determines when this action is Post Current Log triggered Post amp Delete Current Log Post amp Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Disk Full Action Determine and set how the printer responds when disk usage reaches the maximum None limit LOOMB E mail amp Delete Current Log Note None is the factory default setting E mail amp Delete Oldest Log Post amp Delete Current Log Post amp Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current URL to Post Logs Determine and set where the printer posts job accounting logs E mail Address to Send Logs Specify the e mail address to which the device sends job accounting logs Log File Prefix Specify the prefix you want for the log file name Note The current host name defined in the TCP IP menu is used as the default log file prefix Utilities menu Remove Held Jobs Delete confi
231. t Standard Network Setup gt AppleTalk e Network Ports gt Network Setup x gt AppleTalk Understanding the printer menus Activate Yes No View Name View Address Set Zone 133 Enable or disable AppleTalk support Note Yes is the factory default setting Show the assigned AppleTalk name Note The name can be changed only from the Embedded Web Server Show the assigned AppleTalk address Note The address can be changed only from the Embedded Web Server Provide a list of AppleTalk zones available on the network list of zones available on the network Note The factory default setting is the default zone for the network If no Standard USB menu PS SmartSwitch default zone exists then the zone marked with an asterisk is the default setting Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it regardless of the default printer language Notes e On is the factory default setting e When set to Off the printer does not examine incoming data The printer uses PostScript emulation if the PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes e On is the factory default setting e When set
232. t This limits the exposure of paper to moisture changes that can degrade its performance Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 48 hours before printing Extend the time to several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Paper and specialty media guide 112 Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 90 g m2 16 24 lb bond paper grain long paper is recommended Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer e Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper e Preprinted papers with chemicals that may contaminate the printer e Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted pa
233. t jobs that use another printer language Understanding the printer menus Print Area Normal Whole Page Download Target RAM Flash Resource Save Print All Order Alphabetical Oldest First Newest First 153 Set the logical and physical printable area Notes e Normal is the factory default setting When attempting to print data in the non printable area defined by the Normal setting the printer clips the image at the boundary Whole Page allows the image to be moved into the non printable area defined by the Normal setting This setting affects only pages printed using a PCL 5e interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter Set the storage location for downloads Notes e RAM is the factory default setting Storing downloads in the RAM is temporary e Storing downloads in a flash memory or on a printer hard disk places them in permanent storage Downloads remain in the flash memory or printer hard disk even when the printer is turned off e This menu item appears only when a flash or disk option is installed Specify how the printer handles temporary downloads such as fonts and macros stored in the RAM when the printer receives a print job that requires more memory than is available Notes e Off is the factory default setting Off sets the printer to retain downloads only until memory is needed Downloads are deleted in order to process print jobs e On se
234. t the print job gt specify the number of copies gt Print Printing information pages Printing a font sample list 1 From the printer control panel navigate to AT gt setti gt Settings gt gt Reports gt gt Print Fonts 2 Press the up or down arrow button to select the font setting 3 Press o Note The PPDS fonts appear only when the PPDS data stream is activated Printing a directory list From the printer control panel navigate to gt Settings gt Reports gt OK gt Print Directory gt OK Note The Print Directory menu item appears only when an optional flash memory or printer hard disk is installed Using MS510dn and MS610dn 56 Canceling a print job Canceling a print job from the printer control panel From the printer control panel press x gt OK Canceling a print job from the computer For Windows users 1 Open the printers folder a Click B or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple Menu navigate to either of the following e System Preferences gt Print amp Scan gt select a printer gt Open Print Queue e System Preferences gt Print amp Fax gt select a printer gt Open Print Queue 2 From the printer window select the print job you want to cancel and then clic
235. ted only in select printer models e There may be additional solutions and applications available for purchase For more information visit www lexmark com or inquire at your point of purchase Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer 1 Obtain the printer IP address e From the printer control panel home screen From the TCP IP section in the Network Ports menu e By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Open a Web browser and then type the printer IP address in the address field The Embedded Web Server page appears Customizing the home screen 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Do one or more of the following e Show or hide the icons of basic printer functions a Click Settings gt General Settings gt Home screen customization b Select the check boxes to specify which icons appear on the home screen Note If you clear a check box beside an icon then the icon does not appear on the home screen c Click Submit e Customize th
236. ter model A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 73 Note This task requires a flathead screwdriver 2 Unpack the printer hard disk 3 Install the printer hard disk on the controller board Warning Potential Damage Hold only the edges of the printed circuit board assembly Do not touch or press on the center of the printer hard disk Doing so may cause damage Additional printer setup 23 a Using a flathead screwdriver loosen the screws b Align the screws on the printer hard disk to the slots on the controller board bracket and then slide the printer hard disk onto the brackets Additional printer setup 24 c Tighten the two screws d Insert the plug of the printer hard disk interface cable into the receptacle of the controller board Note The plug and the r
237. ter performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on the printer display Using MS610de 108 3 Touch Disk Encryption gt Enable Note Enabling disk encryption will erase the contents of the printer hard disk 4 Touch Yes to proceed with disk wiping Notes Do not turn off the printer during the encryption process Doing so may result in loss of data e Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks e A status bar will indicate the progress of the disk wiping task After the disk has been encrypted the printer will return to the Enable Disable screen 5 Touch Back gt Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Finding printer security information In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons For more information visit the Lexmark security Web page You can also see the Embedded Web Server Administrator s Guide for additional information 1 Goto http support lexmark com and then click SELECT YOUR PRODUCT 2 From the Search by Product Category section navigate to Software and Solutions gt Other Applications 3 Click the Manuals tab and then select
238. tes e Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs e You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel e All print jobs that can be initiated by the user at the printer are called held jobs 2 Touch e Printing confidential and other held jobs Note Confidential and Verify print jobs are automatically deleted from memory after printing Repeat and Reserve jobs are held in the printer until you delete them For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Click Print and Hold 4 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN Ul Click OK or Print 6 From the printer home screen release the print job e For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt Print e For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print Using MS610de 93 For Macintosh users 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the print options or Copies amp Pages p
239. that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Supply Notifications 3 From the drop down menu for each supply select one of the following notification options The normal printer behavior for all supplies occurs E mail Only The printer generates an e mail when the supply condition is reached The status of the supply appears on the menus page and status page Warning The printer displays the warning message and generates an e mail about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop The printer stops processing jobs when the supply condition is reached and the user needs to press a button to continue printing Using MS610de 98 Notification Description Non Continuable Stopt The printer stops processing jobs when the supply condition is reached The supply must be replaced to continue printing 1 The printer generates an e mail about the status of the supply when supply notification is enabled The printer stops when some supplies become empty to preve
240. the Embedded Web Server Administrator s Guide Paper and specialty media guide 109 Paper and specialty media guide Using specialty media Tips on using card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities When printing on card stock Make sure the Paper Type is Card Stock Select the appropriate Paper Texture setting Be aware that preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper handling problems Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 240 C 464 F without releasing hazardous emissions Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer Use grain short card stock when possible Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 230 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions For best performance
241. the audit log from the Embedded Web Server and then save it on your computer Specify whether or not audit logs are deleted Note Delete now is the factory default setting Understanding the printer menus 140 Configure Log Specify how and whether or not audit logs are created Enable Audit Yes No e Enable Audit determines if events are recorded in the secure audit log and remote syslog No is the factory default setting Notes Enable Remote Syslog No Yes e Enable Remote Syslog determines if logs are sent to a remote server No is the factory default setting e Remote Syslog Facility determines the value used to send logs to the remote Remote Syslog Facilit nara i syslog server 4 is the factory default setting 0 23 Severity of events to log 0 7 e Ifthe security audit log is activated then the severity value of each event is recorded 4 is the factory default setting Disk Wiping menu Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system All permanent data on the printer hard disk are preserved such as downloaded fonts macros and held jobs Note This menu appears only when a formatted non defective E hard disk is installed Use Wiping Mode the mode for disk wiping Auto Automatic Method Mark all disk space used by a previous print job This method does not permit the file Single pass system to reuse this space until
242. the following Contact customer support e For touch screen printer models touch ZS or Done e For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK b Follow the instructions on the printer display Does the paper jam message remain 205 as The problem is solved The problem is solved The problem is solved The problem is solved Troubleshooting 206 Jammed pages are not reprinted a Turn on jam recovery 1 From the printer control panel navigate to Settings gt General Settings gt Print Recovery gt Jam Recovery 2 Select On or Auto 3 Depending on your printer model press OK or touch Submit b Resend the pages that did not print Were the jammed pages reprinted Solving print problems Printing problems Multiple language PDF files do not print Step 1 The problem is solved Go to step 2 a Check if the print options for the PDF output are set to embed all fonts b Generate a new PDF file and then resend the print job Do the files print Step 2 The problem is solved Contact customer a Open the document you want to print in Adobe Acrobat b Click File gt Print gt Advanced gt Print As Image gt OK gt OK Do the files print Troubleshooting 207 Error message about reading the flash drive appears Yes Te Step 1 Go to step 2 Insert the flash drive Check if the flash drive is inserted into the front USB slot into
243. the front USB slot Note The flash drive will not work if it is inserted into the rear USB slot Is the flash drive inserted into the front USB slot Step 2 Wait until the printer is Go to step 3 Check if the printer is busy in bes aah eld jobs list and then Note A green blinking light indicates that the printer is busy print the documents Is there an error message on the display Step 3 Clear the message Go to step 4 Check for an error message on the display Note A blinking red light indicates a printer error Since the printer requires attention the printer ignores the flash drive Does the printer require attention Step 4 Go to step 5 Use a supported flash Check if the flash drive is supported drive For more information regarding tested and approved USB flash memory devices see Supported flash drives and file types on page 91 Is the flash drive supported Step 5 Contact your system Contact customer Check if the USB slot is disabled by the system support person support person support Is the USB slot disabled Print jobs do not print Step 1 The problem is solved Go to step 2 a From the document you are trying to print open the Print dialog and check if you have selected the correct printer Note If the printer is not the default printer then you must select the printer for each document that you want to print b Resend the print job Do the jobs print Troubleshooting
244. the print job Do streaked vertical lines appear on prints Troubleshooting 227 Step 5 Contact customer The problem is solved Replace the imaging unit and then resend the print job support at http support lexmar k com or your service Do streaked vertical lines appear on prints representative Horizontal voids appear on prints Leading edge ACRE an RARA Eo r Trailing edge Aetion e Step 1 Go to step 2 The is solved a Make sure your software program is using a correct fill pattern b Resend the print job Do horizontal voids appear on prints Step 2 Go to step 3 The problem is solved a Load the specified tray or feeder with a recommended type of paper b Resend the print job Do horizontal voids appear on prints Step 3 Go to step 4 The problem is solved a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do horizontal voids appear on prints Step 4 Contact customer The problem is solved Replace the imaging unit and then resend the print job support Do horizontal voids appear on prints Troubleshooting Vertical voids appear on prints Leading
245. then select Finished changing paper For non touch screen printer models press OK to confirm Cancel the print job Change paper source to paper type paper size load orientation Try one or more of the following e Load the correct paper size and type in the tray verify the paper size and type settings are specified in the Paper menu on the printer control panel and then select Finished changing paper For non touch screen printer models press OK to confirm Cancel the print job Close front door Close the front door of the printer Complex page some data may not have printed 39 Try one or more of the following e From the printer control panel select Continue to ignore the message and continue printing For non touch screen printer models press OK to confirm e Cancel the current print job For non touch screen printer models press OK to confirm e Install additional printer memory Configuration change some held jobs were not restored 57 Held jobs are invalidated because of any of the following possible changes in the printer The printer firmware has been updated e The tray for the print job is removed Troubleshooting 190 e The print job is sent from a flash drive that is no longer attached to the USB port e The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model From the printer control panel select Contin
246. ting the printer using the Wireless Setup Wizard ssssseesseersssresssresssrerereresserosssessserersserreeerreresseeee 32 Connecting the printer to a wireless network using the Wi Fi Protected Setup ssssseeeessersssresssrresssresseene 32 Connecting the printer to a wireless network using the Embedded Web Servel ccccsssccssseceeseceeeseeeeeeeens 33 WEIN VIE DINT Se CUD EE E nett sutahuesit laude E EE EEEE 34 Using MS510dn and MS610dn sessessessessessessessessessesssssessessessessessessessess DD Learning about the printe oireisiin iian an aAA ESTNE AEEA 35 PHN CEG COM OU ALIONS eoe E E E E E ES 35 Using the printer control panel ssssssssenssseeessrersssresssressssressrereseeresssesssseosssrersreresseressseeosseessssereserrreeereesseesss 36 Understanding the colors of the indicator and Sleep button lightS eoseeesssnssseenssseersserrsseresssesssseesssrrrseesses 37 AINE O aa A E E E E A E 38 Accessing the controller board eesesssessssessseerssseeesseresssessssecssssecesecresseossssessseeessseceereresstesssseesssssressseesseeresseeees 39 Loading paper and specialty TVEOI sea ccsis cccsct orsnndentanacnddenie savnsaavabvarnsesncouslvavonbeenedaviaresnseyeaavaataceacedocaeriaes 40 Contents 3 SELLING INE paper SIZE QING CYC ck cea oi aT REA a N a 40 Contieuring Universal ipaper Settings enneren E de aos 40 Using the Standard DIN ANG paper Stop eases sacvujesvasoussianinsvaaiun suena a denetot
247. tings if necessary d Click OK gt Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File gt Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings in the Print dialog 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Quality Menu gt Toner Darkness 3 Adjust the setting and then click Submit Using the printer control panel 1 From the home screen navigate to A gt Settings gt Print Settings gt Quality Menu gt Toner Darkness 2 Adjust the setting and then touch SA Using MS610de 90 Printing from a flash drive Printing from a flash drive Notes e Befo
248. to Off the printer does not examine incoming data The printer uses PCL emulation if the PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PCL SmartSwitch is set to Off Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes e Auto is the factory default setting Auto sets the printer to examine data determine the format and then process it appropriately e The printer automatically restarts when changing the setting from the printer control panel The menu selection is then updated Understanding the printer menus USB Buffer Disabled Auto 3K to maximum size allowed Job Buffering Mac Binary PS ENA Address YYY YYY YYY YYY ENA Netmask YYY YYY YYY YYY ENA Gateway YYY YYY YYY YYY Parallel x menu 134 Set the size of the USB input buffer Notes Auto is the factory default setting Disabled turns off job buffering Any jobs already buffered on the printer hard disk are printed before normal processing resumes The USB buffer size value can be changed in 1 K increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the USB Buffer disable or reduce the size of the parallel serial and network buffers Th
249. to step 4 a Depending on your operating system open Printing Preferences or the Print dialog and then specify the paper type b Resend the print job Did the job print from the correct tray or on the correct paper Step 4 The problem is solved Contact customer a Check if the trays are not linked support b Resend the print job Did the job print from the correct tray or on the correct paper Incorrect characters print Action No Step 1 Deactivate Hex Trace Go to step 2 Make sure the printer is not in Hex Trace mode mode Note If Ready Hex appears on the printer display then turn off the printer and then turn it back on to deactivate Hex Trace mode Is the printer in Hex Trace mode Step 2 Contact customer The problem is solved a From the printer control panel select Standard Network or support Network x and then set SmartSwitch to On b Resend the print job Do incorrect characters print Tray linking does not work Note The trays and the multipurpose feeder do not automatically detect the paper size You must set the size from the Paper Size Type menu Troubleshooting menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly Large jobs do not collate Action Step 1 The problem is solved a From the Finishing menu on the printer control panel set Collate to
250. ton Labels Envelope Cotton Custom Names menu Custom Name x Associate a paper or specialty media type with a factory default Custom Type x name or a user defined custom name created in the Embedded Web Server or MarkVision Professional The user defined name appears instead of Custom Type x Notes e Paper is the factory default setting for Custom Type x e The custom media type must be supported in the selected tray or feeder in order to print from that source Specify a paper type when the Recycled setting is selected in other menus Notes e Paper is the factory default setting e The Recycled paper type must be supported in the selected tray or feeder in order to print from that source Specify acustom name for a paper type This name replaces the Custom Type x name in the printer menus Note This menu item appears only in touch screen printer models Understanding the printer menus Universal Setup menu Units of Measure Inches Millimeters Portrait Width 3 8 5 inches 76 216 mm Portrait Height 3 14 17 inches 76 360 mm Feed Direction Short Edge Long Edge Reports menu Reports menu Menu Settings Page Device Statistics 126 Identify the units of measure Notes Inches is the US factory default setting e Millimeters is the international factory default setting Set the portrait width Notes e Ifthe width exceeds the maximum then the printer uses the maxim
251. tray or feeder and then press OK 3 Press the up or down arrow button to select the paper size and then press OK 4 Press the up or down arrow button to select the paper type and then press OK to change the settings Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes e The smallest Universal paper size is 6 x 127 mm 3 x 5 inches and is supported only from the multipurpose feeder e The largest Universal paper size is 216 x 355 6 mm 8 5 x 14 inches and is supported from all paper sources 1 From the printer control panel navigate to a gt Settings gt OK gt Paper Menu gt OK gt Universal Setup gt OK gt Units of Measure gt OK gt select a unit of measure gt OK 2 Select Portrait Width or Portrait Height and then press OK 3 Press the left or right arrow button to change the setting and then press OK Using the standard bin and paper stop The standard bin holds up to 150 sheets of 20 Ib paper It collects prints facedown The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks Using MS510dn and MS610dn 41 To open the paper stop pull it so that it flips forward Note Close the paper stop when moving the printer to another location Loading trays A CAUTION POTENTIAL INJURY To reduce the risk of equipment instabilit
252. ts it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer or its hard disk is removed from your premises e Degaussing Flushes the hard disk with a magnetic field that erases stored data e Crushing Physically compresses the hard disk to break component parts and render them unreadable e Milling Physically shreds the hard disk into small metal bits Note Most data can be erased electronically but the only way to guarantee that all data are completely erased is to physically destroy each hard disk where data is stored Erasing volatile memory The volatile memory RAM installed in your printer requires a power source to retain information To erase the buffered data simply turn off the printer Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these steps 1 Turn off the printer 2 Hold down 2 and 6 on the keypad while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on the printer display instead of the standard home screen icons 3 Touch Wipe All Settings The printer will restart several times during this process Note Wipe All Settings securely
253. ts the printer to retain downloads during language changes and printer resets If the printer runs out of memory thenMemory Full 38 appears on the printer display but downloads are not deleted Specify the order in which held and confidential jobs are printed when Print All Order is selected Note Alphabetical is the factory default setting Understanding the printer menus Finishing menu Use Sides Duplex 1 sided 2 sided Duplex Binding Long Edge Short Edge Blank Pages Do Not Print Print Collate 1 1 1 2 2 2 1 2 3 1 2 3 Separator Sheets Off Between Copies Between Jobs Between Pages Separator Source Tray x Multi Purpose Feeder 154 Specify whether two sided duplex printing is set as the default for all print jobs Notes e 1 sided is the factory default setting e You can set two sided printing from the software program For Windows users 1 Click File gt Print 2 Click Properties Preferences Options or Setup For Macintosh users 1 Choose File gt Print 2 Adjust the settings from the print dialog and pop up menus Define the way two sided pages are bound and printed Notes e Long Edge is the factory default setting Long Edge binds pages along their long edge left edge for portrait and top edge for landscape e Short Edge binds pages along their short edge top edge for portrait and left edge for landscape Specify the default number of copies for each print
254. tvo nevidite n ho laserov ho iarenia pri odobrat ch kazet ch a odblokovanej poistke Nevystavujte sa l om PELIGRO Se producen radiaciones l ser invisibles al extraer los cartuchos con el interbloqueo desactivado Evite la exposici n al haz de l ser FARA Osynlig laserstralning n r patroner tas ur och sp rrmekanismen r upph vd Undvik exponering f r laserstr len ER 4B RR ARR A AEA LOC ARR CE BOLIOERR Fo JER PER RD E BZ HT BH BRR BAG AB SLO aE Sees CE EIDER Fo fake A hkV yr YARIS ARE y 7 DSBMICROEL MAROFA SNET COV P HICSRERWEDICUTK KEW Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Mode Description Power consumption Watts Printing The product is generating hard copy output from electronic inputs 600 MS510dn 640 MS610dn MS610de The product is generating hard copy output from hard copy original documents The product is scanning hard copy documents The product is waiting for a print job The product is in a low level energy saving mode The product is plugged into an electrical outlet but the power switch is turned off Sleep Mode The product is in a high level energy saving mode Notices 240 The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially high
255. ue to clear the message For non touch screen printer models press OK to confirm Defective flash detected 51 Try one or more of the following e Replace the defective flash memory card e From the printer control panel select Continue to ignore the message and continue printing For non touch screen printer models press OK to confirm Cancel the current print job Error reading USB drive Remove USB An unsupported USB device is inserted Remove the USB device and then insert a supported one Error reading USB hub Remove hub An unsupported USB hub has been inserted Remove the USB hub and then install a supported one Imaging unit low 84 xy You may need to order an imaging unit If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Imaging unit nearly low 84 xy If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Imaging unit very low x estimated pages remain 84 xy You may need to replace the imaging unit very soon For more information see the Replacing supplies section of the User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Troubleshooting 191 Incor
256. um width allowed e 8 5 inches is the US factory default setting You can increase the width in 0 01 inch increments e 216 mm is the international factory default setting You can increase the width in 1 mm increments Set the portrait height Notes e If the height exceeds the maximum then the printer uses the maximum height allowed e 14 inches is the US factory default setting You can increase the height in 0 01 inch increments e 356 mm is the international factory default setting You can increase the height in 1 mm increments Specify the feed direction if the paper can be loaded in either direction Notes e Short Edge is the factory default setting e Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray Print a report containing information about the paper loaded in trays installed memory total page count alarms timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information Print a report containing printer statistics such as supply information and details about printed pages Understanding the printer menus 127 Network Setup Page Print a report containing information about the network printer settings such as the TCP IP address information Note This menu item appears only in network printers or in printers connected to print servers Profiles List Print a list of profiles stored
257. users choose File gt Print and then adjust the settings from the Print dialog and pop up menus e To set this option using the Embedded Web Server type the network printer IP address in the Web browser address field Gray Correction Automatically adjust the contrast enhancement applied to images Auto Note Auto is the factory default setting Off Brightness Adjust the printed output either by lightening or darkening it You can conserve toner 6 to 6 by lightening the output Note 0 is the factory default setting Contrast Adjust the contrast of printed objects 0 5 Note 0 is the factory default setting Job Accounting menu Note This menu item appears only when a formatted non defective printer hard disk is installed Make sure the printer hard disk is not read write or write protected Job Accounting Log Determine and set if the printer creates a log of the print jobs it receives Note Off is the factory default setting On Job Accounting Utilities Print and delete log files or export them to a flash drive Accounting Log Frequency Determine and set how often a log file is created Weekly Note Monthly is the factory default setting Monthly Log Action at End of Frequency Determine and set how the printer responds when the frequency threshold expires None Note None is the factory default setting E mail Current Log E mail amp Delete Current Log Post Current Log Post amp Delete Current Log Di
258. utions 57 184 795 214 Change Bookmarks Held USB Language Jobs N S Note The tree view does not include bookmarks created within Forms and Favorites and the ones in the tree are not usable in Forms and Favorites View select or print photos and documents from a flash drive Note This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer Access printer menus Note These menus are available only when the printer is in ready state Status message bar e Show the current printer status such as Ready or Busy e Show printer conditions such as Imaging unit loworCartridge Low e Show intervention messages and the instructions on how to clear them Using MS610de 70 Status Supplies e Show a printer warning or error message whenever the printer requires intervention to continue processing e View more information on the printer warning or message and on how to clear it 8 Tips View a context sensitive help information This may also appear on the home screen Touch To Features Feature Description Attendance message alert If an attendance message affects a function then this icon appears and the red indicator light blinks Warning If an error condition occurs then this icon appears N Printer IP address The IP address of your printer is located at the top left corner of the home screen Example 123 123 123 123 and appears as fou
259. wise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY
260. word protected Job Buffer Size must not be set to 100 PCL Emul menu Font Source Specify the set of fonts used by the Font Name menu Resident Notes Download Flash All e Resident is the factory default setting Resident shows the factory default set of fonts downloaded in the RAM Download shows all the fonts downloaded in the RAM Flash shows all fonts resident in that option The optional flash memory card must be properly formatted and cannot be read write write or password protected All shows all fonts available to any option Font Name Identify a specific font and the option where it is stored Courier 10 Note Courier 10 is the factory default setting Courier 10 shows the font name font ID and the storage location in the printer The font source abbreviation is R for Resident F for Flash and D for Download Understanding the printer menus Symbol Set 10U PC 8 12U PC 850 PCL Emulation Settings Point Size 1 00 1008 00 PCL Emulation Settings Pitch 0 08 100 PCL Emulation Settings Orientation Portrait Landscape PCL Emulation Settings Lines per Page 1 255 PCL Emulation Settings A4 Width 198 mm 203 mm 160 Specify the symbol set for each font name Notes e 10U PC 8 is the US factory default setting 12U PC 850 is the international factory default setting e A symbol set is a set of alphabetic and numeric characters punctuation and special s
261. x 183 x page jam open rear door 20y xx 182 x page jam open tray x 24y xx 185 Cartridge low 88 xy 188 Cartridge nearly low 88 xy 188 Change paper source to custom string load paper orientation 189 Change paper source to custom type name load orientation 188 Change paper source to paper size load orientation 189 Change paper source to paper type paper size load orientation 189 Close front door 189 Complex page some data may not have printed 39 189 Configuration change some held jobs were not restored 57 189 Defective flash detected 51 190 Error reading USB drive Remove USB 190 Error reading USB hub Remove hub 190 Imaging unit low 84 xy 190 Imaging unit nearly low 84 xy 190 Incorrect paper size open paper source 34 191 Insert Tray x 191 Insufficient memory for Flash Memory Defragment operation 37 191 Insufficient memory to collate job 37 191 Insufficient memory to support Resource Save feature 35 191 Insufficient memory some Held Jobs were deleted 37 191 Insufficient memory some held jobs will not be restored 37 192 Load paper source with custom string paper orientation 192 Load paper source with custom type name paper orientation 192 Load paper source with paper size paper orientation 192 Load paper source with paper type paper size paper orientation 193 Load manual feeder with custom string
262. xy Replace the imaging unit to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace maintenance kit 0 estimated pages remain 80 xy Contact customer support at http support lexmark com or your service representative and then report the message The printer is scheduled for maintenance Replace unsupported cartridge 32 xy Remove the toner cartridge and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace unsupported imaging unit 32 xy Remove the imaging unit and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide or visit www lexmark com Serial option x error
263. xy server then temporarily disable it to load the Web page correctly 2 Click the Copy Printer Settings 3 Tochange the language select a language from the drop down menu and then click Click here to submit language 4 Click Printer Settings 5 Type the IP addresses of the source and target printers in their appropriate fields Note If you want to add or remove a target printer then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Creating a printer control panel PIN The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel To restrict access to the menus create a Personal Identification Number PIN and then assign the PIN to each menu 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Security gt Panel PIN Protect 3 From the Create User PIN or Create Admin PIN sections enter your PIN Note Your can enter up to 16 digits for your PIN Using MS510dn and MS610dn 59 4 Click Modify 5 From any menu in the Administrative Menus Management or Function Access sections select User PIN Protected or Admin PIN Protected or Admin PIN and User PIN Pr
264. y load each tray separately Keep all other trays closed until needed 1 Pullthe tray completely out Note Do not remove trays while a job prints or while Busy appears on the printer display Doing so may cause a jam Using MS510dn and MS610dn 42 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading 3 Unlock the length guide Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading Notes e For some paper sizes like letter legal and A4 squeeze and slide the length guide tab backward to accommodate their length Using MS510dn and MS610dn 43 e When loading legal size paper the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you can purchase a dust cover separately For more information contact customer support e If you are loading A6 size paper in the standard tray then squeeze and then slide the length guide tab toward the center of the tray to the A6 size position e Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Using MS510dn and MS610dn 44 5 Load the paper stack Notes e Load with the printable side facedown when using recycl
265. y default setting This setting supports the performance specifications for your printer On configures the printer to produce as little noise as possible This setting is best suited for printing text and line art For optimal printing of color rich documents set Quiet Mode to Off Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and full speed printing Run Initial setup Instruct the printer to run the setup wizard Yes No Notes e Yes is the factory default setting e After completing the setup wizard by selecting Done at the Country select screen the default becomes No 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models Understanding the printer menus 144 Keyboard Specify a language and custom key information for the printer control panel keyboard The additional tabs enable access to accent Keyboard Type marks and symbols from the printer control panel keyboard English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkish Czech Simplified Chinese Traditional Chinese Japanese Custom Key x Paper Sizes Specify the unit of measurement for paper sizes US Metric Notes e US is the factory default setting e The initial setting is determined by your
266. ymbols Symbol sets support the different languages or specific program such as math symbols for scientific text Only the supported symbol sets are shown Change the point size for scalable typographic fonts Notes e 12 is the factory default setting Point size refers to the height of the characters in the font One point equals approximately 0 014 inch e Point sizes can be increased or decreased in 0 25 point increments Specify the font pitch for scalable monospaced fonts Notes 10 is the factory default setting Pitch refers to the number of fixed space characters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments For nonscalable monospaced fonts the pitch appears on the display but it cannot be changed Specify the orientation of text and graphics on the page Notes e Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the page e Landscape prints text and graphics parallel to the long edge of the page Specify the number of lines that print on each page Notes e 60 is the US factory default setting 64 is the international default setting e The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the Paper Size and Orientation you want before setting Lines per Page Set the printer to print on A4 size paper Notes e 198 mm is the factory default settin
267. your service Do print irregularities still appear l p 8 PP representative Troubleshooting 219 Repeating defects appear on prints N Action Yes o Step 1 Go to step 2 1 Check if the Measure the distance between the defects distance between the defects equal to 80 mm 3 15 in Take note of the 47 mm 1 85 in distance and then e 38 mm 1 5 in contact customer support at http support le xmark com or your service representative Check for a distance between the defects that equals e 97 mm 3 82 in Is the distance between defects equal to one of the listed measurements Step 2 Contact customer The problem is solved Replace the imaging unit and then resend the print job support at http support lexma rk com or your service Do the repeating defects still appear representative Print is too dark bS ABC DEF Step 1 Go to step 2 The problem is solved a From the Quality menu on the printer control panel reduce the toner darkness Note 8 is the factory default setting b Resend the print job Is the print still too dark Troubleshooting 220 Aetion No Step 2 J to step 3 Do one or more of the a From the printer control panel set the paper type texture and weight following in the Paper menu to match the paper loaded in the tray e Specify the paper b Resend the print job type texture and weight from the tray settings to match the paper loaded in the t
268. ystem log for relevant details a Open a Web browser and then type the printer IP address in the address field If you do not know the IP address of the printer then you can e View the IP address on the printer home screen e Print a network setup page or the menu settings pages and then locate the IP address in the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Click Settings gt Apps gt Apps Management gt System tab gt Log c From the Filter menu select an application status d From the Application menu select an application and then click Submit Does an error message appear in the log Step 2 The problem is solved Contact customer Resolve the error Is the application working now Embedded Web Server does not open Step 1 The problem is solved Go to step 2 a Turn on the printer b Open a Web browser and then type the printer IP address c Press Enter Does the Embedded Web Server open Troubleshooting 232 Action Yes No Step 2 The problem is solved Go to step 3 Make sure the printer IP address is correct a View the printer IP address e From the TCP IP section in the Network Ports menu e By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Open a Web browser and then ty

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