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Lexmark MS410d

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1. These settings can be changed only from the Embedded Web Server NS Understanding the printer menus 67 a Use To Set Hostname Set the host name Note The host name is limited to 15 characters and accepts US ASCII alphanumeric characters and hyphen only View Address View the current IPv6 addresses View Router Address View the current router address Enable DHCPv6 Enable DHCPv6 in the printer On Note On is the factory default setting Off e These settings can be changed only from the Embedded Web Server Wireless menu Note This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter To access the menu navigate to any of the following Network Ports Network x Network x Setup Wireless z Use To Network Mode Specify the network mode Infrastructure Notes Ad hoc Ad hocis the factory default setting This configures wireless connection directly between the printer and a computer Infrastructure lets the printer access a network using an access point Compatibility Specify the wireless standard for the wireless network 802 11b g Note The 802 11b g n is the factory default setting 802 11b g n Choose Network Select an available network for the printer to use View Signal Quality View the quality of the wireless connection View Security Mode Vi
2. Paper type 250 or 550 sheet tray Multipurpose feeder Duplex mode Letterhead Preprinted Colored Paper Light Paper Heavy Paper a u SS eS ee a IX x al el el Rough Cotton 1 One sided paper labels designed for laser printers are supported for occasional use It is recommended to print 20 or fewer pages of paper labels per month Vinyl pharmacy and two sided labels are not supported E Bond and Heavy Paper are supported in duplex mode up to 90 g m 24 Ib paper weight Printing 50 Printing This chapter covers printing printer reports and job cancelation Selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams on page 103 and Storing paper on page 46 Printing a document Printing a document 1 From the Paper menu on the printer control panel set the paper type and size to match the paper loaded 2 Sendthe print job For Windows users a With a document open click File Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings in the Print dialog 1 With a document open choose File
3. To increase the maximum size range for USB Buffer disable or reduce the size of the parallel serial and network buffers The printer automatically restarts when the setting is changed from the printer control panel The menu selection is then updated Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs On Notes Off Auto Auto is the factory default setting On processes raw binary PostScript print jobs e Off filters print jobs using the standard protocol ENA Address Set the network address information for an external print server YYY YYY YYV YYY Note This menu is available only when the printer is attached to an external print server through the USB port ENA Netmask Set the netmask information for an external print server YYY YYY YYV YYY Note This menu is available only when the printer is attached to an external print server through the USB port ENA Gateway Set the gateway information for an external print server YYY YYY YYV YYY Note This menu is available only when the printer is attached to an external print server through the USB port NS A SMTP Setup menu Primary SMTP Gateway Specify SMTP server gateway and port information Primary SMTP Gateway Port Note 25 is the default SMTP gateway port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specify the amount of time in seconds before the server stops trying to 5 30 send an e
4. f Duplex is selected then all print jobs are sent through the duplex unit including one sided jobs e Off is the factory default setting for all the menus NS Custom Types menu Use To Custom Type x Associate a paper or specialty media type with a Custom Type x name or a Paper user defined custom name created in the Embedded Web Server in the Local Card Stock Printer Settings Utility or in MarkVision Professional Transparency Notes Rough Cotton bind Paper is the factory default setting for Custom Type x Envelope The specialty media type must be supported in the selected tray or feeder in order to print from that source Recycled Specify a paper type when the Recycled setting is selected in other menus Paper Notes Card Stock Transparency Paper is the factory default setting Rough Cotton The Recycled paper type must be supported in the selected tray or Labels feeder in order to print from that source Envelope Cotton X A Understanding the printer menus 62 Universal Setup menu Use To Units of Measure Identify the units of measure Inches Notes Millimeters Inches is the US factory default setting Millimeters is the international factory default setting Portrait Width Set the portrait width 3 8 5 inches Notes 76 216 mm fthe width exceeds the maximum then the printer uses the maximum width allowed 8 5 inches is the US factory default setting You ca
5. Turn off the printer remove all packing materials then reinstall the hardware options and then turn on the printer Step 10 Check if you have selected the correct port settings in the printer driver Are the port settings correct Go to step 11 Use correct printer driver settings Troubleshooting Action Step 11 Check the installed printer driver Is the correct printer driver installed Yes Go to step 12 125 a Install the correct printer driver Step 12 Turn off the printer then wait for about 10 seconds and then turn the printer back on Is the printer working is The problem is solved Contact customer support M Printer display is blank Action Step 1 Press the Sleep button on the printer control panel Does Ready appear on the printer display Yes The problem is solved Go to step 2 Step 2 Turn off the printer then wait for about 10 seconds and then turn the printer back on Do Please wait and Ready appear on the printer display is The problem is solved Turn off the printer and then contact customer support bs Option problems Cannot detect internal option mon Step 1 Turn off the printer then wait for about 10 seconds and then turn on the printer Does the internal option operate correctly Yes The problem is solved Go to step 2 Step
6. Jam rear door 20y xx 109 Jam standard bin 20y xx 110 Jam tray x 24y xx 112 jams accessing 104 avoiding 103 understanding messages 104 jams clearing behind front door 106 behind rear door 109 in duplex area 111 in standard bin 110 in Tray 1 112 in Tray 2 112 Multipurpose feeder 113 L labels paper tips 45 letterhead loading multipurpose feeder 36 tips on using 46 linking trays 39 Load paper source with custom string orientation 117 167 Load paper source with custom type name orientation 117 Load paper source with paper size orientation 118 Load paper source with paper type paper size orientation 118 Load MP feeder with custom string orientation 118 Load MP feeder with custom type name orientation 118 Load MP feeder with paper size orientation 119 Load MP feeder with paper type paper size orientation 119 loading multipurpose feeder 36 trays 31 loading the optional tray 31 loading the standard tray 31 Local Printer Settings Utility installing 22 using 13 lock security 88 M May misprint complex page 39 116 memory types installed on printer 88 memory card installing 15 troubleshooting 127 Memory full 38 119 Memory low no Resource Save 35 116 menu settings loading on multiple printers 101 menu settings page printing 28 menus Active NIC 63 AppleTalk 67 Configure MP 57 Custom Types 61 Default Source 53 Finishing 7
7. Note If the message appears after reinstalling the supply then the cartridge is defective Replace the toner cartridge Reinstall missing or unresponsive imaging unit 31 xy Try one or more of the following Check if the imaging unit is missing If missing install the imaging unit For information on installing the imaging unit see the Replacing supplies section of the User s Guide e f the imaging unit is installed then remove the unresponsive imaging unit and then reinstall it Note If the message appears after reinstalling the supply then the imaging unit is defective Replace the imaging unit Troubleshooting 122 Replace unsupported cartridge 32 xy Remove the toner cartridge and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace unsupported imaging unit 32 xy Remove the imaging unit and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide or vi
8. Printing a font sample list From the printer control panel navigate to either of the following gt Reports gt OK gt Print Fonts gt OK gt PCL Fonts gt OK or gt Reports gt OK gt Print Fonts gt OK gt PostScript Fonts gt OK Canceling a print job Canceling a print job from the printer control panel From the printer control panel press iX gt m Printing 52 Canceling a print job from the computer For Windows users 1 Open the printers folder a Click e or click Start and then click Run b Inthe Start Search or Run dialog type control printers C Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple Menu navigate to either of the following System Preferences Print amp Scan select a printer Open Print Queue System Preferences Print amp Fax select a printer Open Print Queue 2 From the printer window select the print job you want to cancel and then click Delete Understanding the printer menus 53 Understanding the printer menus Menus list Paper Menu Reports Network Ports Default Source Menu Settings Page Active NIC Paper Size Type Device Statistics Standard Network Configure MP Network Setup Page Reports Substitute Size Profiles List Network card Paper Texture Print Fonts TCP IP Paper Weight Print Directory IPv6 Paper Loading Asset Report
9. c vns a Yeh ea etian evite itd tain ied be oad oto eect d D Understanding the printer messages esssssseseeeeenenene nennen emnes nnne enne nene nnn nnns nans nnne senes 114 Solving printer problems 2 2 6 eer et eee e ette ode aee dee ete a dese Aistoiuteevelalatadiccdes 123 Solving print problems e ett ette tecta Te pee irt ere ore ue tee eei d deaa eiaei 129 Embedded Web Server does not open ssssssesesssseseeeeeeeee ennemis enne esee 151 Contacting customersuppoOTFt oco ee aee tou o sands e Spa u ek ger to po Nan EEV TEERAA VOERE EE Eaa 152 NOTICO CETERI TETTE TETTE LOS Product INFOMATION L cceccccsscccceeeccccessecceseusuccsceesecccsuseeceesuseceeeeseceeuusceseuuacesceeaecesseeusesee rese seen entere 153 Edition Dotl e 221 io hei ere ere teet pee Dette beber Eo eret AE idee bietet doc decet biubsa bles ie A bat lea thee o Dee ie 153 Power CONSUMPTION ERES 157 MACON ACRCRTRTE em SEEN LO Safety information 5 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media and the heat
10. laserov z en Nevystavujte se p soben laserov ho paprsku FARE Usynlig laserstr ling n r patroner fjernes og sp rreanordningen er sl et fra Undg at blive udsat for laserstr len GEVAAR Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd Voorkom blootstelling aan de laser DANGER Rayonnements laser invisibles lors du retrait des cartouches et du d verrouillage des loquets Eviter toute exposition au rayon laser VAARA N kym t nt lasers teily on varottava kun v rikasetit on poistettu ja lukitus on auki V lt lasers teelle altistumista GEFAHR Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre Laserstrahl meiden KINAYNO EkAvon adpatns akt vo o ia laser kata tnv adaipeon twv kaoetwv kat THV anaop ion uj HavSdAWOnS Anodevyete tnv EkBEON ouv akt vo o ia laser VESZ LY Nem l that l zersug rz s fordulhat el a patronok elt vol t sakor s a z r szerkezet felbont sakor Ker lje a l zersug rnak val kitetts get PERICOLO Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco Evitare l esposizione al raggio laser FARE Usynlig laserstraling nar kassettene tas ut og sperren er satt ut av spill Unnga eksponering for laserstralen NIEBEZPIECZENSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Nale y unika na wietlenia
11. 2 From the Finder navigate to Applications select your printer folder Double click Wireless Setup Assistant and then follow the instructions on the computer screen Note If you encounter problems while running the application then click Q Connecting the printer to a wireless network using the Embedded Web Server Before you begin make sure that Your printer is connected temporarily to an Ethernet network A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with your wireless network adapter Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer control panel The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly Click Settings gt Network Ports gt Wireless Modify the settings to match the settings of your access point wireless router Note Make sure to enter the correct SSID Click Submit Turn off the printer and then disconnect the Ethernet cable Then wait for at least five seconds and then turn the printer back on To verify if your printer is connected to the network print a network setup page Then in the Network Card x section see if the status is Connected Verifying printer setup Printing a menu set
12. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer 8 Close the front door Moving the printer Before moving the printer CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it Maintaining the printer 98 f an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place Use the handholds located on both sides of the printer to lift it Make sure your fingers are not under the printer when you set it down Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its hardware options can be safely moved to ano
13. Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Is the printer printing solid black pages Yes Go to step 2 145 The problem is solved Step 2 Replace the imaging unit and then resend the print job Is the printer printing solid black pages Contact customer support The problem is solved Transparency print quality is poor Action Step 1 From the printer control panel set the paper type in the Paper menu to match the paper loaded in the tray Is the paper type for the tray set to Transparency Yes Go to step 2 Set the paper type to Transparency Step 2 a Checkif you are using a recommended type of transparency b Resend the print job Is the print quality still poor X Contact customer support The problem is solved Troubleshooting Streaked horizontal lines appear on prints Step 1 a Depending on your operating system specify the tray or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines appear on prints Action Yes Go to step 2 146 x The problem is solved Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the t
14. Load orientation 115 Change paper source to paper type paper size Load orientation 115 Close front door 115 Defective flash memory 51 116 Flash memory full 52 120 Flash memory unformatted 53 123 Imaging unit low 84 xy 115 Imaging unit nearly low 84 xy 114 Imaging unit very low x estimated pages remain 84 xy 114 Insert tray x 116 Jam front door 20y xx 106 Jam MP feeder 250 xx 113 Jam rear door 20y xx 109 Jam standard bin 20y xx 110 Jam tray x 24y xx 112 Load paper source with custom string orientation 117 Load paper source with custom type name orientation 117 Load paper source with paper size orientation 118 Load paper source with paper type paper size orientation 118 Load MP feeder with custom string orientation 118 Load MP feeder with custom type name orientation 118 Load MP feeder with paper size orientation 119 Load MP feeder with paper type paper size orientation 119 May misprint complex page 39 116 Memory full 38 119 Memory low no Resource Save 35 116 Network error port x 54 120 169 Network error standard port 54 122 Non Lexmark supply type see User s Guide 33 xy 119 Paper too short 34 116 Parallel port disabled 56 122 Printer restart Check last job 120 Rear USB port disabled 56 122 Reinstall missing or unresponsive cartridge 31 xy 121 Reinstall missing or unrespons
15. Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Printing 51 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Quality Menu gt Toner Darkness 3 Adjust the toner darkness setting 4 Click Submit Using the printer settings on the computer Depending on your operating system adjust the toner darkness settings using the Local Printer Settings Utility or Printer Settings Using the printer control panel 1 From the printer control panel navigate to gt Settings gt OK gt Print Settings gt E3 gt Quality Menu gt E3 gt Toner Darkness gt E3 2 Adjust the toner darkness 3 Press ok Printing information pages For more information on printing information pages see Printing a menu settings page on page 28 and Printing a network setup page on page 29
16. b Resend the print job Is the print still too dark X Yes Go to step 2 The problem is solved Troubleshooting a Action Step 2 a From the printer control panel set the paper type texture and weight in the Paper menu to match the paper loaded in the tray b Resend the print job Is the tray set to the type texture and weight of the paper loaded Yes Go to step 3 142 z Do one or more of the following Specify the paper type texture and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper type texture and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dark Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel change the texture settings in the Paper Texture menu to match the paper you are printing on Go to step 5 Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too dark Go to step 6
17. make sure the printer is set up in Chooser b Resend the print job Is the tray working S The problem is solved Contact customer support Cannot detect memory card Action Make sure the memory card is installed a Install the memory card For more information see Installing a memory card on page 15 Note Check if the memory card is securely connected to the printer controller board b Print a menu settings page and then check if the card is listed in the Installed Options list Is the card listed in the Installed Options list b Yes The problem is solved M Contact customer support M Troubleshooting Paper feed problems 128 Paper frequently jams Action Yes No Step 1 Go to step 2 The problem is solved a Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are aligned against the edges of the paper Make sure the paper is below the maximum paper fill indicator Check if you are printing on a recommended paper size and type b Insert the tray properly If jam recovery is enabled then the print jobs will reprint automatically Do paper jams still occur frequently Step 2 Go to step 3 The problem is solved a Load paper from a fresh package Note
18. 2 Check if the internal option is properly installed in the controller board a Turnoffthe printer using the power switch and then unplug the power cord from the electrical outlet b Make sure the internal option is installed in the appropriate connector in the controller board c Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Is the internal option properly installed in the controller board is Go to step 3 Connect the internal option to the controller board M Troubleshooting a Action Step 3 Print a menu settings page and then check to see if the internal option listed in the Installed Features list Is the internal option listed in the menu settings page Yes Go to step 4 is 126 Reinstall the internal option Step 4 a Check if the internal option is selected driver to make it available for print jobs For more information see Updating available options in the printer driver on page 22 b Resend the print job Does the internal option operate correctly NS It may be necessary to manually add the internal option in the printer The problem is solved Contact customer support Tray problems Action Step 1 a Open the tray and do one or more of the following Check for paper jams or misfeeds with the paper size indicators on the tray paper guides rest aga
19. AppleTalk select your printer Add Preparing to set up the printer on a wireless network Notes Make sure your wireless network adapter is installed in your printer and working properly Make sure your access point wireless router is turned on and is working properly Make sure you have the following information before setting up the printer on a wireless network SSID The SSID is also referred to as the network name Wireless Mode or Network Mode The mode is either infrastructure or ad hoc Channel for ad hoc networks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select Security Method There are three basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in use on the network by selecting the default WEP transmit key or WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network 802 1X RADIUS If you are installing the printer on an 802 1X network then you may need the following Authentication type Inner authentication type Additi
20. Assign Manual Env Off None 0 199 Configure the printer to work with printer software or programs that use different source assignments for trays and feeders Notes Off is the factory default setting None cannot be selected It is only displayed when it is selected by the PCL 5 interpreter It also ignores the Select Paper Feed command 0 199 allows a custom setting to be assigned Tray Renumber View Factory Defaults MPF Default 8 T1 Default 1 T1 Default 4 T1 Default 5 T1 Default 20 T1 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Display the factory default setting assigned to each tray or feeder Tray Renumber Restore Defaults Yes No Restore all tray and feeder assignments to their factory default settings Saving money and the environment 83 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment We design with the environment in mind engineer our packaging to reduce materials and provide collection and recycling programs For more information see The Notices chapter The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment The Lexmark recycling program at www lexmark com recycle By selecting certain printer settings or tasks you may be able to reduce your printer s impact even furthe
21. FCC ID IYLLEXMO1005 IC 2376A M01005 Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product e 1 meter average sound pressure dBA Printing 54 dBA Ready N A Values are subject to change See www lexmark com for current values Notices 156 Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Static sensitivity notice This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requireme
22. Go to step 3 Step 3 Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Did the job print and collate correctly The problem is solved Contact customer support Unexpected page breaks occur Action Step 1 Adjust the print timeout settings a From the printer control panel navigate to Settings General Settings Timeouts Print Timeout b Select a higher setting and then depending on your printer model select OK or Submit c Resend the print job Did the file print correctly Yes The problem is solved Go to step 2 Step 2 a Check the original file for manual page breaks b Resend the print job Did the file print correctly X The problem is solved Contact customer support Troubleshooting Print quality problems Characters have jagged or uneven edges N ABC DEF Action Step 1 a Printa font sample list to check if the fonts you are using are supported by the printer 1 From the printer control panel navigate to gt Reports gt OK gt Print Fonts gt OK 2 Press the arrow buttons until PCL Fonts or PostScript Fonts appears and then press mn b Use a font that is supported by the printer or install the font that you want to use For more information contact your system support person c Resend the print
23. The estimated cartridge yield is based on the ISO IEC 19752 standard Extremely low print coverage for extended periods of time may negatively affect actual yield Maintaining the printer 92 Return Program cartridge For the United States and Canada Toner Cartridge 501 High Yield Toner Cartridge 501H Extra High Yield Toner Cartridge 501X Ultra High Yield Toner Cartridge 501U For the European Union European Economic Area and Switzerland Toner Cartridge 502 High Yield Toner Cartridge 502H Extra High Yield Toner Cartridge 502X Ultra High Yield Toner Cartridge 502U For the Asia Pacific Region includes Australia and New Zealand Toner Cartridge 503 High Yield Toner Cartridge 503H Extra High Yield Toner Cartridge 503X Ultra High Yield Toner Cartridge 503U2 For Latin America includes Puerto Rico and Mexico Toner Cartridge 504 High Yield Toner Cartridge 504H Extra High Yield Toner Cartridge 504X Ultra High Yield Toner Cartridge 504U For Africa Middle East Central Eastern Europe and Commonwealth of Independent States Toner Cartridge 505 High Yield Toner Cartridge 505H Extra High Yield Toner Cartridge 505X Ultra High Yield Toner Cartridge 505U 1 This cartridge is supported only in MS410d MS410dn MS510dn MS610dn and MS610de printer models This cartridge is supported only in MS510dn MS610dn and MS610de printer models F
24. The options appear only if card stock is supported Transparency Texture Specify the relative texture of the transparencies loaded Smooth Note Normal is the factory default setting Normal Rough Recycled Texture Specify the relative texture of the recycled paper loaded Smooth Note Normal is the factory default setting Normal Rough NG Understanding the printer menus Use Labels Texture Smooth Normal Rough Specify the relative texture of the labels loaded Note Normal is the factory default setting 58 SSS Bond Texture Smooth Normal Rough Specify the relative texture of the bond paper loaded Note Rough is the factory default setting Envelope Texture Smooth Normal Rough Specify the relative texture of the envelopes loaded Note Normal is the factory default setting Rough Envelope Texture Rough Specify the relative texture of the rough envelopes loaded Letterhead Texture Specify the relative texture of the letterhead loaded Smooth Note Normal is the factory default setting Normal Rough Preprinted Texture Specify the relative texture of the preprinted paper loaded Smooth Note Normal is the factory default setting Normal Rough Colored Texture Specify the relative texture of the colored paper loaded Smooth Note Normal is the factory default setting Normal Rough Light Texture Specify the relative texture of the paper load
25. The problem is solved Step 6 Replace the imaging unit and then resend the print job Is the print still too dark A Contact customer support The problem is solved Troubleshooting Print is too light 143 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too light Action Yes No Step 1 Go to step 2 The problem is solved a From the Quality menu on the printer control panel increase the toner darkness Note 8 is the factory default setting b Resend the print job Is the print still too light Step 2 Go to step 3 Change the paper type From the printer control panel set the paper type texture and weight in texture and weight to the Paper menu to match the paper loaded in the tray match the paper loaded in the tray Is the tray set to the type texture and weight of the paper loaded Step 3 Go to step 4 The problem is solved Step 4 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper From the printer control panel change the texture settings in the Paper Texture menu to match the paper you are printing on Go to step 5 Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the p
26. and then plug it back again Turn off the printer then wait for about 10 seconds and then turn the printer back on Update the network firmware in the printer or the print server For more information contact customer support Flash memory full 52 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Delete fonts macros and other data stored in the flash memory From the printer control panel navigate to J gt Settings gt OK gt Print Settings gt OK gt Utilities Menu gt OK gt Format Flash gt OK gt Yes gt OK Use a larger capacity flash memory card Note Downloaded fonts and macros that are not stored in the flash memory are deleted when the printer is powered off or restarted Replace cartridge O estimated pages remain 88 xy Replace the toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Printer restart Check last job Press OK on the printer control panel to clear the message and continue printing For more information visit http support lexmark com or contact customer support Replace cartridge printer region mismatch
27. at http support lexmark com 2 Download the latest Wireless Setup Utility 3 Double click the downloaded software installer package 4 Follow the instructions on the computer screen Launching the Wireless Setup Utility Notes Make sure the printer is turned on Make sure a wireless network adapter installed in your printer is attached and working properly 1 Click B or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then navigate to Printer Home gt Settings gt Wireless Setup Utility 4 Follow the instructions on the computer screen Using the Wireless Setup Assistant Macintosh only The Wireless Setup Assistant lets you Configure the printer to join an existing wireless network Adda printer to an existing ad hoc network Change the wireless settings after installation Install the printer on additional network computers Installing the Wireless Setup Assistant 1 Goto the Lexmark Web site at http support lexmark com 2 Download the latest Wireless Setup Assistant application 3 Double click the downloaded software installer package 4 Follow the instructions on the computer screen 27 Additional printer setup 28 Launching the Wireless Setup Assistant Notes Make sure the printer is turned on Make sure a wireless network adapter installed in your printer is attached and working properly 1
28. before purchasing or replacing supplies based on the estimate Until an adequate print history is obtained on the printer initial estimates assume future supplies consumption based on the International Organization for Standardization test methods and page content Average continuous black declared cartridge yield in accordance with ISO IEC 19752 Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions visit the Lexmark Web Site at www lexmark com or contact the place where you purchased the printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts is not covered by the warranty All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering toner cartridges Notes
29. by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling Boxes used to return the cartridges are also recycled To return Lexmark cartridges for reuse or recycling follow the instructions that came with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Goto www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Securing the printer 88 Securing the printer Using the security lock feature The printer is equipped with a security lock feature Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place Statement of Volatility Your printer contains various types of memory that can store device and network settings and user data Type of memory Description 00 Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information V Pi Erase the content of any installed printer memory in the following c
30. factory default setting f PCL SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu Understanding the printer menus a en 64 3KB to maximum size allowed Use To PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it On regardless of the default printer language Off Notes Onisthe factory default setting f PS SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu NPA Mode Set the printer to perform the special processing required for bidirectional Off communication following the conventions defined by the NPA protocol Auto Notes Auto is the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Network Buffer Set the size of the network input buffer Disabled Notes Auto Auto is the factory default setting The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel
31. lexmark com b Resend the print job Do the jobs print NS Printing slows down Notes When printing using narrow paper the printer prints at a reduced speed to prevent damage to the fuser The printer speed may be reduced when printing for long periods of time or printing at elevated temperatures The printer speed may also be reduced when the printed output resolution is set to 1 200 dpi Action Place letter or A4 size paper in the tray and then resend the print job The problem is solved Contact customer Does the print speed increase support Troubleshooting Print job takes longer than expected Action 131 Disable the Page Protect feature From the printer control panel navigate to gt Settings gt OK gt General Settings gt OK gt Print Recovery gt OK gt Page Protect gt OK gt Off gt OK Does the print job still take long Yes No Step 1 Go to step 2 The problem is solved Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job and then resend the print job Does the print job still take long Step 2 Go to step 3 The problem is solved Step 3 Change the environmental settings From the printer control panel navigate to gt Settings gt OK gt General Settings gt OK gt Eco Mode gt select a setting gt OK Note When using the Eco Mode setting you may notice a r
32. lines appear on prints Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper texture type and weight in following the Paper menu to match the paper loaded in the tray Specify the paper texture type and Do the paper texture type and weight match the paper in the tray weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper texture type and weight specified in the tray settings Step 3 Go to step 4 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Step 4 Go to step 5 The problem is solved a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Do streaked vertical lines appear on prints Troubleshooting Step 5 Replace the imaging unit and then resend the print job Do streaked vertical lines appear on prints S 148 Contact customer The problem is solved support at http support lexmar k com or your service representative Ho
33. may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it f an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place Use the handholds located on both sides of the printer to lift it Make sure your fingers are not under the printer when you set it down Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this
34. menu 63 adjusting Sleep mode 85 adjusting toner darkness 50 administrator settings Embedded Web Server 99 AppleTalk menu 67 assigning custom paper types 41 attaching cables 20 available internal options 14 avoiding jams 46 avoiding paper jams 103 B Bin full Remove paper 122 C cables Ethernet 20 parallel 20 USB 20 canceling print job from computer 52 canceling a print job from a computer 52 from the printer control panel 51 Cannot collate large document 37 117 Cannot defrag flash memory 37 117 cannot open Embedded Web Server 151 card stock loading multipurpose feeder 36 tips 44 Cartridge low 88 xy 114 Cartridge nearly low 88 xy 114 Cartridge very low x estimated pages remain 88 xy 114 Cartridge imaging unit mismatch 41 xy 114 Change paper source to custom string Load orientation 115 Change paper source to custom type name Load orientation 115 Change paper source to paper size Load orientation 115 Change paper source to paper type paper size Load orientation 115 checking an unresponsive printer 123 checking the status of parts and supplies 90 checking the virtual display using the Embedded Web Server 99 cleaning exterior of the printer 90 cleaning the printer 90 Close front door 115 confidential data information on securing 89 confidential jobs modifying print settings 100 configuration information wireless network 25 configurations p
35. preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper handling problems Paper and specialty media guide 45 Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 240 C 464 F without releasing hazardous emissions Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer Use grain short card stock when possible Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 230 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions For best performance use envelopes made from 90 g m 24 Ib bond paper or 25 cotton All cotton envelopes must not exceed 70 g m 20 Ib bond weight Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive w
36. product or the manufacturer s authorized replacement CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer A CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a service representative A CAUTION SHOCK HAZARD To avoid the ris
37. product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use Notices 161 within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hung ria Kft 8 Lechner d n fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product may be used in the countries indicated in the table below AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Cesky Spole nost Lexmark International Inc t mto prohla uje Ze v robek tento v robek je ve s
38. range from 1 to 120 minutes The factory default setting is 30 minutes Note Sleep mode can be scheduled For more information see Using Schedule Power Modes on page 86 Using the Embedded Web Server 1 From the Embedded Web Server click Settings General Settings Timeouts 2 In the Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep mode 3 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt LOK gt General Settings gt LOK gt Timeouts gt OK gt Sleep Mode gt OK 2 Inthe Sleep Mode field select the number of minutes you want the printer to wait before it enters Sleep mode 3 Press ok Saving money and the environment 86 Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 From the Hibernate Timeout menu select the n
39. replacement item assumes the remaining warranty period of the original product Notices 164 Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances As part of your warranty service and or replacement Lexmark may update the firmware in your printer to the latest version Firmware updates may modify printer settings and cause counterfeit and or unauthorized products supplies parts materials such as toners and inks software or interfaces to stop working Authorized use of genuine Lexmark products will not be impacted Before you presentthis productfor warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does no
40. serial and USB buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting e Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs Reports menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup Reports Network Ports Network x Network x Setup Reports Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Understanding the printer menus 65 Network Card menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup Network Card Network Ports Network x Network x Setup Network Card Use To View Card Status View the connection status of the network card Connected Disconnected View Card Speed View the speed of an active network card Network Address View the network addresses UAA LAA Job Timeout Set the amount of time it takes for a network print job to be canceled 0 255 seconds Notes 90 seconds is the factory default setting Asetting value of 0 disables the timeou
41. sheet tray A4 210 x 297 mm 8 3 x 11 7 in A5 J J J X 148 x 210 mm 5 8 x 8 3 in A6 X X 105 x 148 mm 4 1 x 5 8 in JIS B5 X 182 x 257 mm 7 2 x 10 1 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in X Executive 184 x 267 mm 7 3 x 10 5 in Oficio Mexico 216 x 340 mm 8 5 x 13 4 in Folio 216 x 330 mm 8 5 x 13 in X Statement 140 x 216 mm 5 5 x 8 5 in Universa 76 2x 127 mm 3x 5 in up to 216 x 356 mm 8 5 x 14 in 7 3 4 Envelope Monarch X X V X 98 x 191 mm 3 9 x 7 5 in S UAI SII ae Se UA a X E E X KSI LISIS CSS S 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application Universalis supported only in the standard tray if the paper size is at least 105 x 148 mm 4 1x 5 8 in Universal is supported only in the optional 250 or 550 sheet tray if the paper size isatleast 148 x 210 mm 5 8 x 8 3 in Universal is only supported in duplex mode if the width is at least 210 mm 8 3 in and length is at least 279 mm 11 in The smallest supported Universal size is only supported in the multipurpose feeder J Paper and specialty media guide 48 Paper size Standard tray Optional 250 or Multipurpose feeder Duplex mode 550 sheet tray X J X 9 Envelope 98 x 225 mm 3 9 x 8 9 in 10 Env
42. specialty media can affect how reliably documents print For more information see Avoiding jams on page 103 and Storing paper on page 46 Setting the paper size and type 1 From the printer control panel navigate to Pd gt Paper Menu gt OK gt Paper Size Type gt OK 2 Select Tray x Size or Tray x Type and then press ok 3 Change the paper size or type setting and then press mn Notes The paper size setting for the standard 250 sheet tray Tray 1 optional 250 or 550 sheet tray Tray 2 and the multipurpose feeder must be set manually in the Paper Size menu The factory default paper type for Tray 1 is Plain Paper The factory default paper type for the multipurpose feeder is Custom Type 6 The paper type setting must be manually set for all trays Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes The largest supported Universal size is 216 x 355 6 mm 8 5 x 14 inches The smallest Universal size supported in the multipurpose feeder is 76 x 127 mm 3x 5 inches The smallest Universal size supported in the optional tray is 183 x 210 mm 7 2 x 8 3 inches From the printer control panel navigate to gt Paper Menu gt OK gt Universal Setup gt OK gt Units of Measure gt OK gt select the unit of measure gt OK Specify the paper height and wid
43. the Print dialog and check if you have selected the correct printer Note If the printer is not the default printer then you must select the printer for each document that you want to print b Resend the print job Do the jobs print Step 2 The problem is solved Go to step 3 a Check ifthe printer is plugged in and turned on and if Ready appears on the printer display b Resend the print job Do the jobs print Step 3 The problem is solved Go to step 4 Ifan error message appears on the printer display then clear the message Note The printer continues to print after clearing the message Do the jobs print NS Troubleshooting 130 a Action Yes No Step 4 The problem is solved Go to step 5 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print Step 5 The problem is solved Go to step 6 a Turn off the printer then wait for about 10 seconds and then turn the printer back on b Resend the print job Do the jobs print Step 6 The problem is solved Contact customer a Remove and then reinstall the printer software For more support information see Installing the printer software on page 21 Note The printer software is available at http support
44. the printer control panel decrease the toner darkness Note 8 is the factory default setting b Resend the print job Did the gray background disappear from the prints is Yes The problem is solved Go to step 2 Troubleshooting a Action Step 2 Reinstall the imaging unit and the toner cartridge a Remove the toner cartridge b Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems c Install the imaging unit and then the cartridge d Resend the print job Did the gray background disappear from the prints Yes The problem is solved 138 Go to step 3 Step 3 Replace the imaging unit and then resend the print job Did the gray background disappear from the prints The problem is solved Contact customer support Incorrect margins on prints Action Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins correct Yes The problem is solved Go to step 2 Step 2 From the printer control panel set the paper size in the Paper menu to match the paper loaded in the tray Does the paper size match the paper loaded in the tray Go to step 3 Do one or more of the following Specif
45. to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print job Is the page or image clipped Contact customer support The problem is solved Shadow images appear on prints Leading edge LOA N ABCD ABCD w Den Trailin j edge Troubleshooting Action 137 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Is the tray set to the type and weight of the paper loaded Yes No Step 1 Go to step 2 Load paper with the Load paper with the correct paper type and weight in the tray correct paper type and weight in the tray Is paper with the correct paper type and weight loaded in the tray Step 2 Go to step 3 Change the paper loaded in the tray to match the paper type and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go to step 4 The problem is solved Step 4 Replace the imaging unit and then resend the print job Do shadow images still appear on prints X Contact customer support The problem is solved Gray background on prints Leading edge Trailing edge Action Step 1 a From the Quality Menu on
46. tray or feeder with the correct size of paper From the printer control panel press OK to clear the message and continue printing Note If the printer finds a tray that has the correct paper size then it feeds from that tray If the printer cannot find a tray that has the correct size of paper then it prints from the default paper source Cancel the current job Load paper source with paper type paper size orientation Try one or more of the following Load the tray or feeder with the correct size and type of paper From the printer control panel press OK to clear the message and continue printing Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load MP feeder with custom type name orientation Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press OK to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Load MP feeder with custom string orientation Try one or more of the following Load the feeder with the correct size and type of paper From
47. type and weight from the tray settings to match the paper loaded in the tray Step 2 Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper M From the Paper menu on the printer control panel set the paper texture Contact customer support Uneven print density IN ABCD ABCD Replace the imaging unit and then resend the print job Is the print density uneven Contact customer support The problem is solved Troubleshooting 151 Embedded Web Server does not open Action Yes No Step 1 The problem is solved Go to step 2 a Turn on the printer b Open a Web browser and then type the printer IP address c Press Enter Does the Embedded Web Server open Step 2 The problem is solved Go to step 3 Make sure the printer IP address is correct a View the printer IP address From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Open a Web browser and then type the IP address Note Depending on the network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server C Press Enter Does the Embedded Web Server open Step 3 The problem is solv
48. 128 paper jams avoiding 103 paper jams clearing behind front door 106 behind rear door 109 in duplex area 111 in standard bin 110 in Tray 1 112 in Tray 2 112 Multipurpose feeder 113 paper labels loading multipurpose feeder 36 Paper Loading menu 60 paper messages Jam pull tray 1 Push down blue flap 23y xx 111 paper size setting 30 Paper Size Type menu 54 paper sizes supported by the printer 47 paper stop using 31 168 Paper Texture menu 57 Paper too short 34 116 paper type setting 30 paper types duplex support 48 supported by printer 48 where to load 48 Paper Weight menu 59 parallel port 20 Parallel port disabled 56 122 parts checking status 90 using genuine Lexmark 91 PCL Emul menu 80 Personal Identification Number method using 26 PostScript menu 80 preparing to set up the printer on an Ethernet network 23 print irregularities 140 print job canceling from the printer control panel 51 canceling from computer 52 print quality troubleshooting blank pages 134 characters have jagged edges 134 clipped pages or images 135 gray background on prints 137 horizontal voids appear on prints 148 print irregularities 140 print is too dark 141 print is too light 143 printer is printing solid black pages 145 repeating print defects appear on prints 141 shadow images appear on prints 136 skewed print 144 streaked horizontal lines appear on prints 146 streaked vertical lines 147 toner rubs off 150 toner speck
49. 2 in 1 2 Front 510 mm 20 in 3 Left side 205 mm 8 in 4 Rear 205 mm 8 in i 5 Top 305 mm 12 in Printer configurations CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed You can configure your printer by adding one optional 250 or 550 sheet tray For instructions on installing the optional tray see Installing optional trays on page 19 Learning about the printer Printer control panel Paper stop Standard bin Front door release button Controller board access door Standard 250 sheet tray Optional 250 or 550 sheet tray 50 sheet multipurpose feeder O I oI In as wm BP wn eS Front door 10 Learning about the printer 11 Using the printer control panel 1 2 3 i 4 8 7 6 5 Use the To 1 Menus button Open the menus Notes The menus are available only when the printer is in the Ready state Pressing the button while navigating within the menus returns the printer control panel to the top level menu screen 2 Display View printing options as well as status and error messages 3 Sleep button Enable Sleep mode or Hibernate mode Notes Pressing any hard button will cause the printer to wake from Sleep mode Pressing the Sleep button or the power switch will cause the printer to wake from Hiberna
50. 42 xy Install a toner cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cartridge region x and y can have the following values Troubleshooting 121 List of printer and toner cartridge regions Region number Region 0 Global 1 United States Canada 2 European Economic Area EEA Switzerland 3 Asia Pacific Australia New Zealand 4 Latin America 5 Africa Middle East rest of Europe 9 Invalid J Notes The x and y values are the xy of the error code shown on the printer control panel Thexand y values must match for printing to continue Replace imaging unit O estimated pages remain 84 xy Replace the imaging unit to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide or visit www lexmark com Reinstall missing or unresponsive cartridge 31 xy Try one or more of the following Check if the toner cartridge is missing If missing install the toner cartridge For information on installing the cartridge see the Replacing supplies section of the User s Guide e f the toner cartridge is installed then remove the unresponsive toner cartridge and then reinstall it
51. 7 General Settings 72 in Local Printer Settings Utility 13 IPv6 66 list of 53 Network x 63 Network Card 65 Index Network Reports 64 Paper Loading 60 Paper Size Type 54 Paper Texture 57 Paper Weight 59 PCL Emul 80 PostScript 80 Quality 78 Reports 62 Security Audit Log 70 Set Date and Time 71 Setup 75 SMTP Setup menu 69 Standard Network 63 Standard USB 68 Substitute Size 57 TCP IP 65 Universal Setup 62 Utilities 79 Wireless 67 XPS 80 menus list 53 moving the printer 8 97 98 multipurpose feeder loading 36 N Network x menu 63 Network Card menu 65 Network error port x 54 120 Network error standard port 54 122 Network Reports menu 64 network settings Embedded Web Server 99 network setup page printing 29 Networking Guide where to find 99 noise emission levels 155 Non Lexmark supply type see User s Guide 33 xy 119 non volatile memory 88 erasing 89 notices 154 155 156 157 158 159 160 161 number of remaining pages estimate 91 O optional card installing 17 optional tray installing 19 loading 31 options memory card 15 memory cards 14 updating in printer driver 22 ordering imaging unit 93 ordering supplies toner cartridges 91 P paper characteristics 42 letterhead 43 loading multipurpose feeder 36 preprinted forms 43 recycled 44 83 selecting 43 storing 46 unacceptable 43 Universal size setting 30 paper feed troubleshooting message remains after jam is cleared
52. CP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu 3 Change the tray settings to specify the paper size and type for the tray Tolink trays make sure the paper size and type for the tray match with that of the other tray Tounlink trays make sure the paper size or type for the tray does not match with that of the other tray 4 Click Submit Loading paper and specialty media 40 Using the printer settings on the computer Depending on your operating system access the Paper menu using the Local Printer Settings Utility or Printer Settings Note You can also specify the paper size and type for the tray using the printer control panel For more information see Setting the paper size and type on page 30 Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Configuring a custom paper type name Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address ap
53. E E 14 installing hardware Option S isse reeet aade Eaa oaet a aaa a aana Ea 19 Attaching cables et aaa aaa aaa edd EE RE Re aaa aE Ei AEE ER tive N aE E 20 Setting p the printer SoftWal escerai ane ege Pk E a ea nob edo GR Ee p testveces 21 NEtWOrKIN TRE CETTE 23 Verifying printer setup idco ernannt iion tae rere ete en x tnde in cord gans eu D len coke ara EE e gan de Renee a ESE 28 Loading paper and specialty media ecce eere eene eee 30 Setting ThE paper size and type irruere reru te hoe ne de sir n cg na dee ea eate iiaia Tu Ree wen se es Uo sspe NESS 30 Configuring Universal paper settings seien nen nnne nennen nen nnn anna sns na nass as sse 30 Using the standard bin and paper stop ssessseseeeeeeeeeeen enne nennen nennen nene nn nnn rennen 31 Ker Tell ENTIRE IDE 31 Loading the multipurpose feeder esses eene nnne nennen nnne ene nnn nnn nn sese ener aser 36 Linking and nlinkihg ttays cecinere eo pen meet Ra peacaadesesaworeneescccedesilsaededvesawesaree 39 Paper and specialty media guide eee ee eere eee eee eee A22 Paper guidelines rot rie irre e RXER BRE EIS ERRARE e ERR REP PERRA RAE FEE Rec Pa Po a Re E IUE 42 Using era ELA IL e RS 44 SCOMME PAP SM RP ETE m 46 Supported paper sizes types and WEIGHTtS ccccccccccssssssnseeceeceecessessecnsnsseeceeseece
54. Embedded Web Server Administrator s Guide for additional information 1 Goto http support lexmark com and then click SELECT YOUR PRODUCT 2 From the Search by Product Category section navigate to Software and Solutions gt Other Applications 3 Click the Manuals tab and then select the Embedded Web Server Administrator s Guide Maintaining the printer 90 Maintaining the printer Warning Potential Damage Failure to maintain optimum printer performance or to replace parts and supplies may cause damage to your printer Cleaning the printer Cleaning the printer Note You may need to perform this task after every few months Warning Potential Damage Damage to the printer caused by improper handling is not covered by the printer warranty 1 Make sure that the printer is turned off and unplugged from the electrical outlet CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free cloth with water and use it to wipe the outside of the printer Warning Potential Damage Do not use household cleaners or detergents to prevent damage to the exterior of the printer 5 Make s
55. ID and the storage location in the printer The font source abbreviation is R for Resident F for Flash and D for Download Understanding the printer menus Use Symbol Set 10U PC 8 12U PC 850 81 oO Specify the symbol set for each font name Notes 10U PC 8 is the US factory default setting 12U PC 850 is the international factory default setting Asymbol set is a set of alphabetic and numeric characters punctuation and special symbols Symbol sets support the different languages or specific program such as math symbols for scientific text Only the supported symbol sets are shown PCL Emulation Settings Point Size 1 00 1008 00 Change the point size for scalable typographic fonts Notes 12 is the factory default setting Point size refers to the height of the characters in the font One point equals approximately 0 014 inch Point sizes can be increased or decreased in 0 25 point increments PCL Emulation Settings Pitch 0 08 100 Specify the font pitch for scalable monospaced fonts Notes 10 is the factory default setting Pitch refers to the number of fixed space characters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments For nonscalable monospaced fonts the pitch appears on the display but it cannot be changed PCL Emulation Settings Orientation Portrait Landscape Specify the orientation of text and graphics on the page
56. IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Supply Notifications 3 From the drop down menu for each supply select one of the following notification options Notification Description Off The normal printer behavior for all supplies occurs E mail Only The printer generates an e mail when the supply condition is reached The status of the supply will appear on the menus page and status page Warning The printer displays the warning message and generates an e mail about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop The printer stops processing jobs when the supply condition is reached and the user needs to press a button to continue printing Non Continuable Stopt The printer stops when the supply condition is reached The supply must be replaced to continue printing 1 The printer generates an e mail about the status of the supply when supply notification is enabled The printer stops when some supplies become empty to prevent damage 4 Click Submit Modifying confidential print settings Note This feature is available only in network printers or printers connected to print servers 1 Open a Web bro
57. Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak slenska H r me l sir Lexmark International Inc yfir v a essi vara er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Notices 162 Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklar ka Sis izstradajums atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil pre enti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal ti ijiet essenzjali u ma dispo izzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark Interna
58. LEXMARK IMSA10 Series User s Guide August 2012 Machine type s 4514 Model s 420 430 www lexmark com Contents 2 Contents Safety INLONIMALION m Learning about the DEI ler eei eon ep ee peyob ee Furku s eh Ee Pau cuba FEv EF EAE Se POFNRRE VR er E FREPYNR Es Finding information about the printer esses nnne nnne nennen nen nnnnnn nennen ner nennen nnn 7 Selecting a location for the Printer ccccccccsssssscccceecessecssnsececccesseesesnssueeeeesecesessaaeaeessesessseeseeseesssaeeeeeress 8 Printer configutatiOf1S 2 cese pecie nna ce t ee esa nona R diga aar eR a PREISE eR RO Ioa E END ME IKE RI HORE ase Paus 9 Using the printer control PANell ccccsssscccecsssssssssnseceececeeceesceseseeasueseeceeeesccsseseseesssusaeeseeeeseeseeseseeeeees 11 Understanding the colors of the indicator and Sleep button lights cccececeeeseseeesssesessssssssnenseeeeees 12 Using the Embedded Web Servel c cscsssscsscccccecceceseecssseseseeeeeeeceeeessesseeeseeesasaeeeeseeeeeeseesseseeeeseseseeeees 12 Using the Local Printer Settings Utility ceccscssssssssseceeceeceecescsssssssaeseeceeceseessesseseasaeeseeseesceseeeseseses 13 Additional printer setUp sssessssssscssosessecsssssssssosssossossoseesecsssseesssssesssesee L Installing internal option S es cere soseeweces she cedues vad cacdecscadacavadavel EEE ERE a EEEE EEE
59. Lechner d n fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Exposure to radio frequency radiation Theradiated output power ofthis device isfar below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and aw
60. Notes Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the page Landscape prints text and graphics parallel to the long edge of the page PCL Emulation Settings Lines per Page 1 255 Specify the number of lines that print on each page Notes 60 is the US factory default setting 64 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the Paper Size and Orientation you want before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm Set the printer to print on A4 size paper Notes 198 mm is the factory default setting The 203 mm setting sets the width of the page to allow printing of eighty 10 pitch characters Understanding the printer menus Use PCL Emulation Settings Auto CR after LF On Off 82 OOO Specify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Tray Renumber Assign MP Feeder Off None 0 199 Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199
61. Openthe printers folder a Click e or click Start and then click Run b Inthe Start Search or Run dialog type control printers C Press Enter or click OK 2 Select the printer 3 Right click the printer and then select Properties 4 Click the Configuration tab 5 Do either of the following Click Update Now Ask Printer Under Configuration Options manually add any installed hardware options 6 Click Apply For Macintosh users 1 From the Apple menu navigate to either of the following System Preferences Print amp Scan select your printer Options amp Supplies Driver System Preferences Print amp Fax select your printer Options amp Supplies Driver 2 Add any installed hardware options and then click OK Networking Notes Purchase a MarkNet N8352 wireless network adapter first before setting up the printer on a wireless network For information on installing the wireless network adapter see the instruction sheet that came with the adapter AService Set Identifier SSID is a name assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA WPA2 and 802 1X RADIUS are types of security used on a network Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers a
62. Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams still occur frequently Step 3 a Reviewthetips on avoiding jams For more information see Avoiding jams on page 103 b Follow the recommendations and then resend the print job Do paper jams still occur frequently X Contact customer support The problem is solved Paper jam message remains after jam is cleared Action Open front door and remove all trays a Clear any jammed pages Note Make sure all paper fragments are removed b Press OK to clear the message and continue printing Does the paper jam message remain is Yes Contact customer support The problem is solved Troubleshooting 129 Jammed pages are not reprinted Action Yes No a Turn on jam recovery The problem is solved Contact customer 1 From the printer control panel navigate to support gt Settings gt OK gt General Settings gt OK gt Print Recovery gt OK gt Jam Recovery gt OK 2 Press the arrow buttons until On or Auto appears and then press b Resend the pages that did not print Were the jammed pages reprinted is Solving print problems Printing problems Print jobs do not print Action Yes No Step 1 The problem is solved Go to step 2 a From the document you are trying to print open
63. Usethe preview feature which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it Print one copy of the document to check its content and format for accuracy Saving money and the environment 84 Avoid paper jams Correctly set the paper type and size to avoid paper jams For more information see Avoiding jams on page 103 Saving energy Using Eco Mode Use Eco Mode to quickly select one or more ways to reduce your printer s environmental impact 1 From the printer control panel navigate to gt Settings gt OK gt General Settings gt OK gt Eco Mode gt OK gt select the setting you want Use To Off Use the factory default settings for all settings associated with Eco Mode This setting supports the performance specifications for your printer Energy Reduce energy use especially when the printer is idle Printer engine motors do not start until a document is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Paper Enable the automatic two sided duplex printing feature Turn off print log features M v i 2 Press ok Using Hibernate mode Hibernate is an ultra low power operating mode When operating in Hibernate mode all other sys
64. Wireless Custom Types AppleTalk Universal Setup Standard USB SMTP Setup Security Settings Security Audit Log General Settings Set Date and Time Print Settings 1 Depending on the printer setup this menu item appears as Network Setup Page or Network x Setup Page Depending on the printer setup this menu item appears as Standard Network or Network x 3 The menu items in this menu appear only in network printers or printers connected to print servers Paper menu Default Source menu Use Default Source Tray x MP Feeder Manual Paper Manual Envelope n Notes appear as a menu setting Set a default paper source for all print jobs Tray 1 standard tray is the factory default setting From the Paper menu set Configure MP to Cassette for MP Feeder to f two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray a Understanding the printer menus 54 Paper Size Type menu Use Tray x Size A4 Specify the paper size loaded in each tray Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Notes AS A6 Letter is the U S factory default setting A4 is the international factory JIS B5 default setting Letter If two trays contain paper of the same size and type and the trays have be
65. a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the paper still curled X Contact customer support The problem is solved M Troubleshooting Print irregularities Leading edge Oves yo 140 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Trailing edge Action Yes No Step 1 Go to step 2 The problem is solved a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray b Resend the print job Do print irregularities still appear Step 2 Go to step 3 Specify the paper size From the printer control panel set the paper size and type in the Paper and type from the tray menu to match the paper loaded in the tray settings to match the paper loaded in the Do the printer settings match the type and weight of the paper loaded in tray the tray Step 3 Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to step 5 Step 5 a Load paper from a fres
66. area shown while actively printing Loss of data or a malfunction can occur 5 6 mM Use the To 1 USB port Attach an optional wireless network adapter 2 USB printer port Connect the printer to a computer 3 Ethernet port Connect the printer to a network 4 Parallel port Connect the printer to a computer 5 Power switch Turn on or turn off the printer 6 Printer power cord socket Connect the printer to an electrical outlet 7 Security slot Attach a lock that will secure the printer in place C These ports are available only in select printer models Setting up the printer software Installing the printer software Note If you installed the printer software on the computer before but need to reinstall the software then uninstall the current software first For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD Additional printer setup 22 If the installation dialog does not appear after a minute then launch the CD manually a Click e or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe where Dis the letter of your CD or DVD drive C Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen For Macintosh users 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then
67. arency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in the multipurpose feeder Notes Custom Type x is the factory default setting From the Paper menu set Configure MP to Cassette for MP Feeder Type to appear as a menu Note Only installed trays and feeders are listed in this menu Understanding the printer menus Use Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal 56 c Specify the paper size being manually loaded Note Letter is the U S factory default setting A4 is the international factory default setting Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper type being manually loaded Notes Plain Paper is the factory default setting From the Paper menu set Configure MP to Manual for Manual Paper Type to appear as a menu Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international factory default setting Manual Envelope Ty
68. arming up processing data or printing Solid green The printer is on but idle Blinking red The printer requires user intervention J Sleep button light color and its corresponding printer status Sleep button light Printer status Off The printer is idle or in Ready state Solid amber The printer is in Sleep mode Blinking amber The printer is waking from or entering Hibernate mode Blinking amber for 0 1 second then goes The printer is in Hibernate mode completely off for 1 9 seconds in pulsing pattern s Using the Embedded Web Server Note This feature is available only in network printers or printers connected to print servers If the printer is installed on a network then you can use the Embedded Web Server to do the following View the virtual display of the printer control panel Check the status of the printer supplies Configure supply notifications Configure printer settings Configure network settings View reports To access the Embedded Web Server for your printer 1 Obtain the printer IP address From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Learning about the printer 13 Notes An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page co
69. arranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Fuser Units Transfer Transport Units Paper Feed items if any and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life Warning or Scheduled Maintenance message for such item To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The
70. at in the tray Correct loading of paper Incorrect loading of paper gt M N P Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maximum paper fill indicator Clearing jams 104 Do not slide the paper into the tray Load paper as shown in the illustration Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes Push the tray firmly into the printer after loading paper Use recommended paper Use only recommended paper or specialty media Do not load wrinkled creased damp bent or curled paper Flex fan and straighten paper before loading it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray Make sure the paper size and type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Notes When Jam Assist is set to On the printer automati
71. ay from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Notices 160 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence recue y compris celles risquant d alt rer son fonctionnement Cet appareil a t concu pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mission est install l ext rieur il do
72. cal outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer using the power switch and then unplug the power cord from the electrical outlet 2 Unpack the tray and then remove any packing material 3 Remove the tray from the base 4 Remove any packing material from inside the tray 5 Insert the tray into the base 6 Place the tray near the printer Additional printer setup 20 7 Align the printer with the tray and then slowly lower the printer into place 8 Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 22 Attaching cables Connect the printer to the computer using a USB or parallel cable or to the network using an Ethernet cable Make sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate parallel cable with the parallel port Additional printer setup 21 The appropriate Ethernet cable with the Ethernet port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the
73. cally flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared Check your printed output stack for discarded pages Clearing jams 105 When Jam Recovery is set to On or Auto the printer reprints jammed pages However the Auto setting does not guarantee that the page will print 1 Standard bin Jam standard bin 20y xx Remove the jammed paper 2 Rear door Jam rear door 20y xx Open the rear door and then remove the jammed paper 3 Tray1 Jam pull tray 1 Push down Pull tray 1 completely out then push the front duplex flap blue flap 23y xx down and then remove the jammed paper Note You may need to open the rear door to clear some 23y xx paper jams 4 Tray x Jam tray x 24y xx Pull the indicated tray out and then remove the jammed paper 5 Multipurpose feeder Jam MP feeder 250 xx Remove all paper from the multipurpose feeder and then remove the jammed paper 6 Front door Jam front door 20y xx Open the front door and then remove the toner cartridge imaging unit and jammed paper Clearing jams 106 Jam front door 20y xx A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner car
74. click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Note To take advantage of the full features of your printer select the custom install option and then select all packages listed Using the Internet 1 Goto the Lexmark Web site at http support lexmark com 2 Navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating system 3 Download the printer driver and then install the printer software Installing the Local Printer Settings Utility 1 Visit http support lexmark com and then download the software Double click the downloaded software Select an installation type and then click Install 2 3 4 Click Install to start the installation 5 Click Agree to accept the license agreement 6 Click Continue and then follow the instructions on the computer screen Notes Use the Local Printer Settings Utility to change the toner darkness power saver and paper size settings for all print jobs Use the printer software to change these settings for individual print jobs This utility is supported only in select printer models Updating available options in the printer driver When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs Additional printer setup 23 For Windows users 1
75. connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Notices 155 Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 Modular component notice This product may contain the following modular component s Lexmark Regulatory Type Model LEX M01 005
76. ctronic components or connectors An optional memory card can be purchased separately and attached to the controller board 1 Access the controller board For more information see Accessing the controller board on page 14 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the card Doing so may cause damage Additional printer setup 16 3 Align the notch 1 on the memory card with the ridge 2 on the connector 1 2 4 Push the memory card straight into the connector and then push the card toward the controller board wall until it clicks into place o T 5 Close the controller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 22 Additional printer setup 17 Installing an optional card CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic c
77. de and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 110 4 Close the rear and front doors 5 From the printer control panel press OK to clear the message and continue printing Jam standard bin 20y xx 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 From the printer control panel press OK to clear the message and continue printing Clearing jams 111 Jam pull tray 1 Push down blue flap 23y xx A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Pull the tray out completely Note If the jammed paper is not visible in the duplex area then open the rear door and then gently remove the jammed paper Make sure all paper fragments are removed 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 112 4 Insert the tray 5 From the printer control panel press OK to clear the message and continue printing Jam tray x 24y xx 1 Pull out the tray completely 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 113 3 Insert the tray 4 From the printer control panel press OK t
78. default printer language specified in the Setup menu if the PS SmartSwitch is set to Off PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PCL emulation if the PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PCL SmartSwitch is set to Off NPA Mode Set the printer to perform the special processing required for bidirectional On communication following the conventions defined by the NPA protocol Off Notes Auto Auto is the factory default setting Auto sets the printer to examine data determine the format and then process it appropriately The printer automatically restarts when changing the setting from the printer control panel The menu selection is then updated x Understanding the printer menus 69 Use To USB Buffer Set the size of the USB input buffer Disabled Notes Auto 3K to maximum size allowed Auto is the factory default setting Disabled turns off job buffering The USB buffer size value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off
79. e Do not print within 1 mm 0 04 inch of the edge of the label of the perforations or between die cuts of the label Make sure the adhesive backing does not reach to the edge of the sheet Zone coating of the adhesive should be atleast 1 mm 0 04 inch away from edges Adhesive material contaminates the printer and could void the warranty If zone coating of the adhesive is not possible then remove a 2 mm 0 06 inch strip on the leading and driver edge and then use a non oozing adhesive Portrait orientation is recommended especially when printing bar codes Tips on using letterhead Use letterhead designed specifically for laser printers Print samples on the letterhead being considered for use before buying large quantities Before loading letterhead flex fan and straighten the stack to prevent sheets from sticking together Page orientation is important when printing on letterhead For information on how to load letterhead see Loading trays on page 31 Loading the multipurpose feeder on page 36 Tips on using transparencies Print a test page on the transparencies being considered for use before buying large quantities Feed transparencies from the standard tray or the multipurpose feeder Usetransparencies designed specifically for laser printers Transparencies must be able to withstand temperatures up to 185 C 365 F without melting discoloring offsetting or releasing hazardous emissions Note If the t
80. e length guide tab backward to accommodate their length When loading legal size paper the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you can purchase a dust cover separately For more information contact customer support e f you are loading A6 size paper in the standard tray then squeeze and then slide the length guide tab toward the center of the tray to the A6 size position Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray Loading paper and specialty media 34 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the paper stack Notes Load with the printable side facedown when using recycled or preprinted paper Load prepunched paper with the holes on the top edge toward the front of the tray Loading paper and specialty media 35 Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray Make sure the paper is below the maximum paper fill indicator located on the side of the width guide 6 Insert the tray 7 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Note Set the correct pa
81. e nennen ennt nenne en een nenne nnn adus sanas rsen eene NSS 89 Finding printer security information ccccesesssscccceecessesesssesnsueseeceeceecessesesuseseususaeeneeeeseeeeeseseeseseeeeees 89 Maintaining the DEIDTer oos erroe eer vat Ve pe arte pee ud ere verear ers JO cleaning the printer oeste ete er ec restes odessa sy uuu eee E id ueri eve nee bebe va het be Ui DR Tee st 90 Checking the status of parts and SUPDIICS ccscscccecssssssssssseceeceeceecescesssessuseeecsecesscesesessnsusaeesseseeeeeeess 90 Estimated number of remaining Pages scssssssssscccececcecesssnsneaeeeeeceeceeseseeseseseeesausaeeseeeseeesesseseeesesees 91 Ordering supplies reco etre eco eene om re EE e ee ee bak es egestas eet rae edat Teas esos 91 Storing supplles 2 dee rre tn eet tr aee retra ea eaae oen tea ade dodesenss adda eae tae aede derer naa teure duse eria Lore ded 93 Replacing Supplies c ce tte t Hp ete o FER Fl e ree rte este deua ha ao re e ed 94 Moving the printer 4s aire six rene aere dee e HERR Ea Au a DERE E HY NE QRR Fo bs 3A E EON ER ERN SEE EE 97 Managing the pEIBEer socoe eee sov eve xEee eve rivers pes va Pes ve VPE YR e ae eR sua eve e Vo tUe rra O Finding advanced networking and administrator information esses 99 Checking the virtual displayne cccccssesecvectsecdccssvencenanhencdseven nee i nn etn nto oai eed aou p reete gea E nea ear ge E Tene uen 99 MieWing repOFts 12 E ere
82. ed Go to step 4 Check if the network is working a Print a network setup page b Check the first section of the network setup page and confirm that the status is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open Step 4 The problem is solved Go to step 5 Check if the cable connections to the printer and print server are secure a Connect the cables properly For more information see the setup documentation that came with the printer b Open a Web browser and then type the printer IP address C Press Enter Does the Embedded Web Server open Troubleshooting 152 Action Yes No Step 5 The problem is solved Contact your system Temporarily disable the Web proxy servers support person Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server Does the Embedded Web Server open Contacting customer support When you contact customer support describe the problem you are experiencing the message on the printer display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number F
83. ed Smooth Note Normal is the factory default setting Normal Rough Heavy Texture Specify the relative texture of the paper loaded Smooth Note Normal is the factory default setting Normal Rough Rough Cotton Texture Specify the relative texture of the cotton paper loaded Rough Custom x Texture Specify the relative texture of the custom paper loaded Smooth Notes Normal Rough Normal is the factory default setting The options appear only if the custom type is supported Understanding the printer menus Paper Weight menu a 59 Use To Plain Weight Specify the relative weight of the plain paper loaded Light Note Normal is the factory default setting Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded Light Note Normal is the factory default setting Normal Heavy Transparency Weight Specify the relative weight of the transparencies loaded Light Note Normal is the factory default setting Normal Heavy Recycled Weight Specify the relative weight of the recycled paper loaded Light Note Normal is the factory default setting Normal Heavy Labels Weight Specify the relative weight of the labels loaded Light Note Normal is the factory default setting Normal Heavy Bond Weight Specify the relative weight of the bond paper loaded Light Note Normal is the factory default setting Normal Heavy Envelope Weight Specify the relative weight of the e
84. eduction in performance Does the print job still take long NS Install additional printer memory For more information contact customer support The problem is solved Job prints from the wrong tray or on the wrong paper Action a From the Paper menu on the printer control panel set the paper size and type to match the paper loaded in the tray b Resend the print job Did the job print from the correct tray or on the correct paper n m ee Step 1 The problem is solved Go to step 2 a Checkif you are printing on paper that is supported by the tray b Resend the print job Did the job print from the correct tray or on the correct paper Step 2 The problem is solved Go to step 3 Troubleshooting Action Step 3 a Depending on your operating system open Printing Preferences or the Print dialog and then specify the paper type b Resend the print job Did the job print from the correct tray or on the correct paper Yes The problem is solved 132 Go to step 4 Step 4 a Check if the trays are not linked b Resend the print job Did the job print from the correct tray or on the correct paper X The problem is solved Contact customer support Incorrect characters print Action Step 1 Make sure the printer is not in Hex Trace mode Note If Ready Hex appears on the printer display then turn off the printer and then turn i
85. elope X X g X 105 x 241 mm 4 1 x 9 5 in DL Envelope X X 110 x 220 mm 4 3 x 8 7 in C5 Envelope X X 162 x 229 mm 6 4 x 9 in B5 Envelope X X 176 x 250 mm 6 9 x 9 8 in LISIS Other Envelope X X V X 229 x 356 mm 9 x 14 in 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application Universalis supported only in the standard tray if the paper size is atleast 105 x 148 mm 4 1x 5 8 in Universalis supported only in the optional 250 or 550 sheet tray if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is only supported in duplex mode if the width is at least 210 mm 8 3 in and length is at least 279 mm 11 in The smallest supported Universal size is only supported in the multipurpose feeder d Supported paper types and weights The standard tray supports 60 90 g m 16 24 Ib paper weights The optional tray supports 60 120 g m2 16 32 Ib paper weights The multipurpose feeder supports 60 163 g m 16 43 Ib paper weights Paper type 250 or 550 sheet tray Multipurpose feeder Duplex mode Plain paper y x lt Card stock X Transparencies ofl al el V Recycled J X Glossy paper x x lt Paper labels x lt x lt Vinyl labels X Bond J J Envelope X J X Rough envelope X J X Paper and specialty media guide 49
86. ent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads visit www lexmark com If you don t have acces
87. er 102 Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Security Panel PIN Protect 3 From the Create User PIN or Create Admin PIN sections enter your PIN Note Your can enter up to 16 digits for your PIN 4 Click Modify 5 From any menu in the Administrative Menus Management or Function Access sections select User PIN Protected or Admin PIN Protected or Admin PIN and User PIN Protected Note Using an Admin PIN you can still access a menu assigned with a User PIN 6 Click Submit If you try to access a PIN protected menu from the printer control panel the printer will require you to enter the PIN Note After you enter the last digit of the PIN make sure to press OK on the printer control panel for more than three seconds Clearing jams 103 Clearing jams Carefully select paper and specialty media and load them properly to avoid most jams For more information see Avoiding jams on page 103 If jams occur then follow the steps outlined in this chapter Note Jam recovery is set to Auto by default The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks Avoiding jams Load paper properly Make sure paper lies fl
88. er menus 76 Use To Print Area Set the logical and physical printable area Normal Notes Whole Page Normal is the factory default setting When attempting to print data on the non printable area defined by the Normal setting the printer clips the image at the boundary Whole Page allows the image to be moved into the non printable area defined by the Normal setting This setting affects only pages printed using a PCL 5 interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter Download Target Set the storage location for downloads RAM Notes Flash RAM is the factory default setting Storing downloads in the RAM is temporary Storing downloads in a flash memory places them in permanent storage Downloads remain in the flash memory even when the printer is turned off This menu item appears only when an optional flash memory is installed Resource Save Specify how the printer handles temporary downloads such as On fonts and macros stored in the RAM when the printer receives a Off print job that requires more than the available memory Notes Offisthe factory default setting Off sets the printer to retain downloads only until memory is needed Downloads are deleted in order to process print jobs On sets the printer to retain downloads during language changes and printer resets If the printer runs out of memory then Memory Full 38 appears on the printer displa
89. erticom Corp at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Algorithms for Internet Key Exchange version 1 IKEv1 implemented in the product or service STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS LEXMARK LED PRINTERS AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product s manufactured from new parts or new and serviceable used parts which perform like new parts ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain w
90. es the same settings then the trays are automatically linked When one see tray is empty the print job continues using the linked tray Executive De The A6 paper size is supported only in Tray 1 and the multipurpose Oficio Mexico feeder Folio Statement Universal Tray x Type Specify the type of paper loaded in each tray Plain Paper Notes Transparency Recycled Plain Paper is the factory default setting for Tray 1 Custom Type x is tabels the factory default setting for all other trays Bond f available a user defined name will appear instead of Custom Type x Letterhead Usethis menu to configure automatic tray linking Preprinted Note Only installed trays and feeders are listed in this menu NS Understanding the printer menus Use MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope 55 oO Specify the paper size loaded in the multipurpose feeder Notes Letter is the U S factory default setting A4 is the international factory default setting From the Paper menu set Configure MP to Cassette for MP Feeder Size to appear as a menu The multipurpose feeder does not automatically detect paper size Make sure to set the paper size value MP Feeder Type Plain Paper Card Stock Transp
91. ess OK on the printer control panel Note Make sure the paper size and type settings are specified in the Paper menu on the printer control panel Cancel the print job Change paper source to paper size Load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press OK on the printer control panel Note Make sure the paper size and type settings are specified in the Paper menu on the printer control panel Cancel the print job Change paper source to paper type paper size Load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press OK on the printer control panel Note Make sure the paper size and type settings are specified in the Paper menu on the printer control panel Cancel the print job Close front door Close the front door of the printer Troubleshooting 116 Complex page may misprint 39 Try one or more of the following From the printer control panel press LOK to clear the message and continue printing Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job Cancel the print job nstall additional printer memory Defective flash memory 51 Try one or more of the following Replace the defective flash memory card From the printer control panel press OK to ignore the messa
92. ess of the Sleep button Note Sleep is the factory default setting Press and Hold Sleep Button Do nothing Sleep Hibernate Determine how the printer while in idle state reacts to a long press of the Sleep button Note Sleep is the factory default setting Factory Defaults Do Not Restore Restore Now Use the printer factory default settings Notes Do Not Restore is the factory default setting Do Not Restore retains the user defined settings Restore Now sets all printer settings to the factory default settings except Network Ports menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory are not affected Custom Home Message Off IP Address Hostname Contact Name Location Zero Configuration Name Custom Text 1 Select a custom home message that appears as an alternating display of the printer status Note Off is the factory default setting Print Settings Setup menu Use Printer Language PCL Emulation PS Emulation aoo Set the default printer language Notes PCL Emulation is the factory default setting PostScript emulation uses a PostScript interpreter for processing print jobs PCL Emulation uses a PCL interpreter for processing print jobs Setting a printer language default does not prevent a software program from sending print jobs that use another printer language a Understanding the print
93. ew the encryption method for the wireless network AppleTalk menu Note This menu is available only in printer models connected to a wired network or when an optional network card is installed To access the menu navigate to any of the following Network Ports Standard Network Standard Network Setup AppleTalk Network Ports gt Network Setup x gt AppleTalk Understanding the printer menus 68 Use To Activate Enable or disable AppleTalk support Yes Note Yes is the factory default setting No View Name Show the assigned AppleTalk name Note The name can be changed only from the Embedded Web Server View Address Show the assigned AppleTalk address Note The address can be changed only from the Embedded Web Server Set Zone Provide a list of AppleTalk zones available on the network list of zones available on the network Note The factory default setting is the default zone for the network If no default zone exists then the zone marked with an asterisk is the default setting e Standard USB menu Use To PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PostScript emulation if the PS SmartSwitch is set to On It uses the
94. gases Heavy dust Maintaining the printer 94 Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 3 Unpack the toner cartridge and then remove all packing materials 4 Shake the new cartridge to redistribute the toner m Y A d 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Maintaining the printer 95 6 Close the front door Replacing the imaging unit 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle Maintaining the printer 96 3 Lift the green handle and then pull the imaging unit out of the printer 4 Unpack the new imaging unit and then shake it 5 Remove all packing materials from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs Maintaining the printer 97
95. ge and continue printing Cancel the current print job Paper too short 34 Try one or more of the following Load the correct size of paper in the tray From the printer control panel press OK to clear the message and print using a different tray Check the tray length and width guides and make sure the paper is loaded properly in the tray Make sure the correct paper size and type are specified in Print Properties or in the Print dialog Make sure the paper size and type settings are specified in the Paper menu on the printer control panel Make sure the paper size is correctly set For example if the MP Feeder Size is set to Universal then make sure the paper is large enough for the data being printed Cancel the print job Insert tray x Insert the indicated tray into the printer Memory low no Resource Save 35 Try one or more of the following From the printer control panel press OK to disable Resource Save clear the message and continue printing Install additional printer memory Troubleshooting 117 Cannot collate large document 37 Try one or more of the following From the printer control panel press OK to print the portion of the job already stored and begin collating the rest of the print job Cancel the current print job Cannot defrag flash memory 37 Try one or more of the following From the printer control panel press OK to stop the defragmenta
96. ghts IPR Disclosure of Certicom Corp at the IETF for TLS Elliptic Curve Cipher Suites with SHA 256 382 and AES Galois Counter Mode GCM implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Suite B Profile for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security TLS implemented in the product or service The use of certain patents in this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for AES CCM ECC Cipher Suites for TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm ECDSA implemented in the product or service Notices 163 The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of C
97. h package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do print irregularities still appear Go to step 6 The problem is solved Step 6 Replace the imaging unit and then resend the print job Do print irregularities still appear V Contact customer support at http support lexmar k com or your service representative The problem is solved Troubleshooting Repeating defects appear on prints Action Step 1 Measure the distance between the defects Check for a distance between the defects that equals 97 mm 3 82 in 47 mm 1 85 in 38mm 1 5 in Isthe distance between defects equal to one ofthe listed measurements Yes Go to step 2 141 R 1 Check if the distance between the defects equal to 80 mm 3 15 in 2 Take note of the distance and then contact customer support at http support le xmark com or your service representative Step 2 Replace the imaging unit and then resend the print job Do the repeating defects still appear M Contact customer support at http support lexma rk com or your service representative The problem is solved Print is too dark v ABC DEF Action Step 1 a From the Quality menu on the printer control panel reduce the toner darkness Note 8 is the factory default setting
98. he audit log from the Embedded Web Server and then save it on your computer Delete Log Delete now Do not delete Specify whether or not audit logs are deleted Note Delete now is the factory default setting Understanding the printer menus Use Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remote Syslog Facility 0 23 Severity of events to log 0 7 r 71 z Specify how and whether or not audit logs are created Notes Enable Audit determines if events are recorded in the secure audit log and remote syslog No is the factory default setting Enable Remote Syslog determines if logs are sent to a remote server No is the factory default setting Remote Syslog Facility determines the value used to send logs to the remote syslog server 4 is the factory default setting f the security audit log is activated then the severity value of each event is recorded 4 is the factory default setting X Set Date and Time menu Use Current Date and Time Ue To View the current date and time settings for the printer Note The date and time are set in YYYY MM DD HH MM format Manually Set Date and Time input date time Enter the date and time Note Setting the date and time using this menu automatically sets Enable NTP to Off Time Zone list of time zones Select the time zone Note GMT is the factory default
99. he contrast enhancement applied to images Auto Note Auto is the factory default setting Off Brightness Adjust the printed output either by lightening or darkening it You can conserve toner 6 to 6 by lightening the output Note 0 is the factory default setting Contrast Adjust the contrast of printed objects 0 5 Note 0 is the factory default setting Utilities menu Use Format Flash Yes No aaan Format the flash memory Warning Potential Damage Do not turn off the printer while the flash memory is being formatted Notes Flash memory refers to the memory added by installing a flash memory card in the printer Yes deletes all data stored in the flash memory Nocancels the format request The flash memory option card must not be read write or write protected This menu item appears only when a non defective flash memory card is installed Hex Trace Assist in isolating the source of a print job problem Notes When activated all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed To exit or deactivate Hex Trace turn off or reset the printer Coverage Estimator Off On Provide an estimate of the percentage coverage of toner on a page The estimate is printed on a separate page at the end of each print job Note Off is the factory default setting Understanding the printer menus 80 XPS me
100. hen the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes Adjust the width guides to fit the width of the envelopes Note A combination of high humidity over 6096 and high printing temperature may wrinkle or seal envelopes Tips on using labels Print samples on the labels being considered for use before buying large quantities Note Use only paper label sheets Vinyl pharmacy and two sided labels are not supported For more information on label printing characteristics and design see the Card Stock amp Label Guide available at http support lexmark com When printing on labels Use labels designed specifically for laser printers Check with the manufacturer or vendor to verify that The labels can withstand temperatures up to 240 C 464 F without sealing excessive curling wrinkling or releasing hazardous emissions Label adhesives face sheet printable stock and topcoats can withstand up to 25 psi 172 kPa pressure without delaminating oozing around the edges or releasing hazardous fumes Do not use labels with slick backing material Paper and specialty media guide 46 Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Do not use labels with exposed adhesiv
101. her papers such as premium 24 Ib laser papers 50 90 Sheffield units and much rougher papers such as premium cotton papers 200 300 Sheffield units have been engineered to work very well in laser printers despite surface texture Before using these types of paper consult your paper supplier Suitable sheet to sheet coefficient of friction 0 4 0 6 e Sufficient bending resistance in the direction of feed Recycled paper paper of lower weight 60 g m 16 Ib bond and or lower caliper 3 8 mils 0 1 mm and paper that is cut grain short for portrait or short edge fed printers may have lower bending resistance than is required for reliable paper feeding Before using these types of paper for laser electrophotographic printing consult your paper supplier Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer for example if the paper curls excessively under normal printing conditions Using specialty media Tips on using card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities When printing on card stock Make sure the Paper Type is Card Stock Select the appropriate Paper Texture setting Be aware that
102. hod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet EAnvik ME THN MAPOY A H LEXMARK INTERNATIONAL INC AHAQNEI OTI AYTO TO MPO ON ZYMMOPOONETAI lIPOX TIX OYXIOAEIX ATIAITHZEIX KAI TIZ AOITIEZ ZXETIKEX AIATAZEIZ TH OAHMAZ 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran ais Par la pr sente Lexmark International
103. ine Type number Serial number Date purchased Store where purchased Warranty information Warranty information varies by country or region n the US See the Statement of Limited Warranty included with this printer or at http support lexmark com In other countries and regions See the printed warranty that came with your printer Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any hardware options then leave enough room for them also It is important to Set up the printer near a properly grounded and easily accessible electrical outlet Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended temperatures and avoid fluctuations Ambient temperature 16 to 32 C 60 to 90 F storage temperature 20 to 40 C 4 to 104 F Allow the following recommended amount of space around the printer for proper ventilation Learning about the printer I CUI meme i s i ui V A x Right side 305 mm 1
104. ing paper and specialty media 38 Load paper transparencies and card stock with the recommended printable side faceup and the top edge entering the printer first For more information on loading transparencies see the packaging that the transparencies came in Load letterhead faceup with the top edge entering the printer first For two sided duplex printing load letterhead facedown with the bottom edge entering the printer first Loading paper and specialty media 39 Load envelopes with the flap on the left side facedown Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 Fromthe printer control panel set the paper size and type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder Linking and unlinking trays When the paper size and paper type for any trays are the same the printer will link those trays When one linked tray becomes empty paper will feed from the next linked tray It is recommended to give all unique paper such asletterhead and different colored plain papers a different custom type name so that the trays they are in will not automatically link Linking and unlinking trays Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the T
105. inst the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working Check if the paper size indicators on the paper guides are aligned If you are printing on custom size paper then make sure that the Yes The problem is solved M c L Go to step 2 Step 2 a Turn off the printer then wait about 10 seconds and then turn the printer back on b Resend the print job Is the tray working The problem is solved Go to step 3 Step 3 Check if the tray is installed Print a menu settings page and then check if the tray is listed in the Installed Options list Is the tray listed in the menu settings page X Go to step 4 Reinstall the tray For more information see the setup documentation that came with the tray La Troubleshooting Action Step 4 Check if the tray is available in the printer driver available for print jobs For more information see Updating available options in the printer driver on page 22 Is the tray available in the printer driver Note If necessary manually add the tray in the printer driver to make it Yes Go to step 5 127 oe Manually add the tray in the printer driver Step 5 Check if the option is selected a From the application you are using select the option For Mac OS X version 9 users
106. ircumstances The printer is being decommissioned The printer is being moved to a different department or location The printer is being serviced by someone from outside your organization The printer is being removed from your premises for service The printer is being sold to another organization Securing the printer 89 Erasing volatile memory The volatile memory RAM installed in your printer requires a power source to retain information To erase the buffered data simply turn off the printer Erasing non volatile memory 1 Turn off the printer 2 From the printer control panel hold down OK and the right arrow button while turning the printer on Release the buttons only when the Configuration menu appears 3 Press the arrow buttons until Wipe A11 Settings appears and then press OK The printer will restart several times during this process Note Wipe All Settings securely removes device settings solutions jobs and passwords from the printer memory 4 Press the arrow buttons until Exit Config Menu appears and then press OK The printer will perform a power on reset and then return to normal operating mode Finding printer security information In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons For more information visit the Lexmark security Web page You can also see the
107. isture changes that can degrade its performance Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 48 hours before printing Extend the time to several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Paper and specialty media guide 43 Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 90 g m 16 24 Ib bond paper grain long paper is recommended Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser Preprinted papers that require a registration the preci
108. it faire l objet d une licence L installateur de cet quipement radio doit veiller ce que l antenne soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hung ria Kft 8 Lechner d n fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This
109. ive imaging unit 31 xy 121 Replace cartridge O estimated pages remain 88 xy 120 Replace cartridge printer region mismatch 42 xy 120 Replace imaging unit O estimated pages remain 84 xy 121 Replace unsupported cartridge 32 xy 122 Replace unsupported imaging unit 32 xy 122 Too many trays Remove some 58 123 printer options troubleshooting internal option is not detected 125 memory card 127 tray problems 126 printer problems solving basic 123 Printer restart Check last job 120 printer security information on 89 printer software installing 21 printing font sample list 51 from Macintosh 50 from Windows 50 menu settings page 28 network setup page 29 printing a document 50 publications where to find 7 Push Button Configuration method using 26 Q Quality menu 78 Index R Rear USB port disabled 56 122 recycled paper using 44 83 recycling Lexmark packaging 87 Lexmark products 87 toner cartridges 87 Reinstall missing or unresponsive cartridge 31 xy 121 Reinstall missing or unresponsive imaging unit 31 xy 121 repeating print defects appear on prints 141 Replace cartridge O estimated pages remain 88 xy 120 Replace cartridge printer region mismatch 42 xy 120 Replace imaging unit O estimated pages remain 84 xy 121 Replace unsupported cartridge 32 xy 122 Replace unsupported imaging unit 32 xy 122 replacing imaging unit 95 toner cartridge 94 reports viewing 99 Reports men
110. job Do prints still contain characters that have jagged or uneven edges Yes Go to step 2 134 I The problem is solved Step 2 a Use a font that is supported by the printer or install the font that you want to use in your computer For more information contact your system support person b Resend the print job Do prints still contain characters that have jagged or uneven edges Na Contact customer support The problem is solved Printer is printing blank pages Troubleshooting Step 1 a Check if there is packing material left on the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Check if the packing material is properly removed from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Is the printer still printing blank pages Action Yes Go to step 2 135 The problem is solved Step 2 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cart
111. k of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding Safety information CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS Learning about the printer Learning about the printer Finding information about the printer What are you looking for Initial setup instructions Connecting the printer Installing the printer software Find it here Setup documentation The setup documentation came with the printer and is also available on the Lexmark Web site at http support lexmark com Additional setup and instructions for using the printer Selecting and storing paper and specialty media Loading paper Configuring printer settings Viewing and printing documents and photos Setting up and using the printer software Configuring the printer on a network Caring for and maintaining the printer Troubleshooting and solving problems User s Guide and Quick Reference Guide The guides are available on the Software and Documentation CD For updates visit our Web site at http support lexmark co
112. m Instructions for Connecting the printer to an Ethernet network Troubleshooting printer connection problems Networking Guide Open the Software and Documentation CD and then look for Printer and Software Documentation under the Pubs folder From the list of publications click the Networking Guide link Help using the printer software Windows or Mac Help Opena printer software program or application and then click Help Click 2 to view context sensitive information Notes Help is automatically installed with the printer software The printer software is located in the printer program folder or on the desktop depending on your operating system Learning about the printer What are you looking for Find it here The latest supplemental information updates and customer Lexmark Support Web site support http support lexmark com Documentation Note Select your country or region and then select e Driver downloads your product to view the appropriate support site Live chat support Support telephone numbers and hours of operation for i your country or region can be found on the Support Web E mail support site or on the printed warranty that came with your e Voice support printer Record the following information located on the store receipt and at the back of the printer and have it ready when you contact customer support so that they may serve you faster Mach
113. m appears only in network printers or in printers connected to print servers Profiles List Print a list of profiles stored in the printer Note This menu item appears only when LDSS is enabled Print Fonts Print a report of all the fonts available for the printer language currently set in PCL Fonts the printer PostScript Fonts Note A separate list is available for PCL and PostScript emulations Print Directory Print a list of all the resources stored in an optional flash memory card Notes Job Buffer Size must be set to 100 Make sure the optional flash memory is installed correctly and working properly This menu item appears only when an optional flash memory card is installed Asset Report Print a report containing printer asset information such as serial number and model name V A Network Ports menu The menus in this section only appear in network printers or printers connected to print servers Active NIC menu Active NIC Notes Auto list of available network cards Auto is the factory default setting This menu item appears only when an optional network card is installed Standard Network or Network x menu Note Only active ports appear in this menu All inactive ports are omitted Use To PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires On it regardless of the default printer language Off Notes Onisthe
114. mail Note 30 seconds is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer M Di Understanding the printer menus a Use Use SSL Disabled Negotiate Required 70 E Set the printer to use SSL for increased security when connecting to the SMTP server Notes Disabled is the factory default setting When the Negotiate setting is used the SMTP server determines if SSL will be used SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Specify the type of user authentication required for printing privileges Note No authentication required is the factory default setting Device Initiated E mail None Use Device SMTP Credentials Specify what credentials will be used when communicating to the SMTP server Some SMTP servers require credentials to send an e mail Notes Device Userid None is the factory default setting for Device Initiated E mail Device Password Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected Security menu Security Audit Log menu a Use Export Log To Let an authorized user export the audit log Notes To export the audit log from the printer control panel connect a flash drive to the printer e You can also download t
115. n increase the width in 0 01 inch increments 216mm is the international factory default setting You can increase the width in 1 mm increments Portrait Height Set the portrait height 3 14 17 inches Notes 76 360 mm f the height exceeds the maximum then the printer uses the maximum height allowed 14 inches is the US factory default setting You can increase the height in 0 01 inch increments e 356mm is the international factory default setting You can increase the height in 1 mm increments Feed Direction Specify the feed direction if the paper can be loaded in either direction Short Edge Notes Long Edge Short Edge is the factory default setting Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray Reports menu Reports menu Use To Menu Settings Page Print a report containing information about the paper loaded in trays installed memory total page count alarms timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information Device Statistics Print a report containing printer statistics such as supply information and details about printed pages Ni d Understanding the printer menus 63 Use To Network Setup Page Print a report containing information about the network printer settings such as the TCP IP address information Note This menu ite
116. n of the Lexmark Web site at www lexmark com environment The Lexmark recycling program at www lexmark com recycle Recycling Lexmark products To return Lexmark products for recycling 1 Goto www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region from the list 3 Follow the instructions on the computer screen Note Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center Contact your local recycling center to determine the items they accept Recycling Lexmark packaging Lexmark continually strives to minimize packaging Less packaging helpsto ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 10096 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark will recycle the box Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually
117. nd Landscape landscape Portrait Paper Saver Border Print a border when using Paper Saver None Note None is the factory default setting Solid Quality menu Use To Print Resolution Specify the printed output resolution in dots per inch 300 dpi Note 600 dpi is the factory default setting 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enable more pixels to print in clusters for clarity in order to enhance images horizontally off or vertically or to enhance fonts Fonts Note Off is the factory default setting Horizontally Vertically Both directions Isolated Toner Darkness Lighten or darken the printed output 1710 Notes 8 is the factory default setting Selecting a smaller number can help conserve toner V Understanding the printer menus Use Enhance Fine Lines On Off 79 aooe Enable a print mode preferable for files such as architectural drawings maps electrical circuit diagrams and flow charts Notes Offis the factory default setting You can set this option from the printer software For Windows users click File gt Print and then click Properties Preferences Options or Setup For Macintosh users choose File gt Print and then adjust the settings from the Print dialog and pop up menus To set this option using the Embedded Web Server type the network printer IP address in the Web browser address field Gray Correction Automatically adjust t
118. nd printers continue on to installing the printer Avalid unique IP address for the printer to use on the network The network gateway The network mask Anickname for the printer optional Note A printer nickname can make it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember Additional printer setup 24 You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use a new network cable when possible to avoid potential problems caused by a damaged cable Installing the printer on an Ethernet network For Windows users 1 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then launch the CD manually a Click e or click Start and then click Run b c u A U N In the Start Search or Run dialog type D setup exe where Dis the letter of the CD or DVD drive Press Enter or click OK Click Install and then follow the instructions on the computer screen Select Ethernet connection and then click Continue Attach the Ethernet cable when instructed to do so Select the printer from the list and then click Continue Note If the configured printer does not appear in the list then click Modify Search 6 Follow the instructions on the computer screen For Macintosh u
119. ng 15 65535 sec Print Recovery Auto Continue Disabled 5 255 sec Let the printer automatically continue printing from certain offline situations when these are not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages Notes Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks On sets the printer to always reprint jammed pages Off sets the printer to never reprint jammed pages Print Recovery Jam Assist On Off Notes Onis the factory default setting On sets the printer to automatically dump blank pages or partially printed pages to the standard bin after a jammed page has been cleared Off requires the user to remove all pages from all possible jam locations Print Recovery Page Protect Off On Successfully print a page that may not have printed otherwise Notes e Off is the factory default setting Off prints a partial page when there is not enough memory to print the whole page On sets the printer to process the whole page so that the entire page prints Understanding the printer menus Use Press Sleep Button Do nothing Sleep Hibernate 75 Determine how the printer while in idle state reacts to a short pr
120. nion 6 hours countries and Switzerland 1 day 2 days 3 days 1 week 2 weeks 1 month Timeouts Set the printer to Hibernate mode even if there is an active Ethernet Hibernate Timeout on Connection Hibernate Do Not Hibernate connection Note Do Not Hibernate is the factory default setting Timeouts Screen Timeout 15 300 sec Set the amount of time in seconds the printer waits before the it returns to a ready state Note 30 sec is the factory default setting Understanding the printer menus Use Timeouts Prolong Screen Timeout 74 OO Display a message that lets you reset the screen timeout timer instead of returning to the printer display On Note Off is the factory default setting Off Timeouts Set the amount of time in seconds the printer waits to receive an Print Timeout end of job message before canceling the remainder of the print Disabled job 1 255 sec Notes e 90 sec is the factory default setting When the timer expires any partially printed page still in the printer is printed and then the printer checks to see if any new print jobs are waiting Print Timeout is available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Timeouts Set the amount of time in seconds the printer waits for additional Wait Timeout data before canceling a print job Disabled Note 40 sec is the factory default setti
121. nt inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Using recycled paper and other office papers As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser electrophotographic printers In 1998 Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non recycled paper However no blanket statement can be made that al recycled paper will feed well Lexmark consistently tests its printers with recycled paper 20 10096 post consumer waste and a variety of test paper from around the world using chamber tests for different temperature and humidity conditions Lexmark has found no reason to discourage the use of today s recycled office papers but generally the following property guidelines apply to recycled paper Low moisture content 4 596 Suitable smoothness 100 200 Sheffield units or 140 350 Bendtsen units European Note Some much smoot
122. nts as configured when shipped by Lexmark ENERGY STAR Notices 157 Temperature information Ambient temperature 16 to 32 C 60 to 90 F Shipping and storage temperature 20 to 40 C 4 to 104 F Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655 675 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Laser advisory label A laser notice label may be affixed to this printer as shown DANGER Invisible laser radiation when cartridges are removed and interlock defeated Avoid exposure to laser beam PERIGO Radia o a laser invis vel ser liberada se os cartuchos forem removidos e o lacre rompido Evite a exposi o aos feixes de laser Opasnost Nevidljivo lasersko zra enje kada su kasete uklonjene i poni tena sigurnosna veza Izbjegavati izlaganje zracima NEBEZPE Kdy jsou vyjmuty kazety a je odblokov na pojistka ze za zen je vys l no neviditeln
123. nu Print Error Pages Print a page containing information on errors including XML markup errors Off Note Off is the factory default setting On PostScript menu Use To Print PS Error Print a page containing the PostScript error On Note Off is the factory default setting Off Lock PS Startup Mode Disable the SysStart file On Note Off is the factory default setting Off Font Priority Establish the font search order Resident Notes Flash Resident is the factory default setting This menu item is available only when a formatted flash memory card is installed and operating properly Make sure the flash memory card is not read write write or password protected Job Buffer Size must not be set to 10096 PCL Emul menu Use To Font Source Specify the set of fonts used by the Font Name menu Resident Notes Download Flash Resident is the factory default setting Resident shows the factory All default set of fonts downloaded in the RAM Download shows all the fonts downloaded in the RAM Flash shows all fonts resident in that option The optional flash memory card must be properly formatted and cannot be read write write or password protected All shows all fonts available to any option Font Name Identify a specific font and the option where it is stored Courier 10 Note Courier 10 is the factory default setting Courier 10 shows the font name font
124. nvelope loaded Light Note Normal is the factory default setting Normal Heavy Rough Envelope Weight Specify the relative weight of the rough envelope loaded Light Note Normal is the factory default setting Normal Heavy Letterhead Weight Specify the relative weight of the letterhead loaded Light Note Normal is the factory default setting Normal Heavy Preprinted Weight Specify the relative weight of the preprinted paper loaded Light Note Normal is the factory default setting Normal Heavy Understanding the printer menus a 60 Use To Colored Weight Specify the relative weight of the colored paper loaded Light Note Normal is the factory default setting Normal Heavy Light Weight Specify that the weight of the paper loaded is light Light Heavy Weight Specify that the weight of the paper loaded is heavy Heavy Cotton Rough Weight Specify the relative weight of the cotton or rough paper loaded Light Note Heavy is the factory default setting Normal Heavy Custom x Weight Specify the relative weight of the custom paper loaded Light Notes Normal Heavy Normal is the factory default setting The options appear only when the custom type is supported Paper Loading menu Use Recycled Loading Duplex Off To Determine and set two sided printing for all print jobs that specify Recycled as the paper type Bond Loading Duplex Off Determine and set two sided p
125. o clear the message and continue printing Jam MP feeder 250 xx 1 From the multipurpose feeder firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 Flexthe sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder Note Make sure the paper guide lightly rests against the edge of the paper 4 From the printer control panel press OK to clear the message and continue printing Troubleshooting 114 Troubleshooting Understanding the printer messages Cartridge imaging unit mismatch 41 xy 1 Check if the toner cartridge and imaging unit are both MICR or non MICR supplies Note For the list of supported supplies see the Maintaining the printer chapter of the User s Guide or visit www lexmark com regions 2 Change the toner cartridge or imaging unit so that both are MICR or non MICR supplies Notes Use MICR toner cartridge and imaging unit for printing checks and other similar documents Use non MICR toner cartridge and imaging unit for regular print jobs Cartridge nearly low 88 xy If necessary press OK on the printer control panel to clear the message and continue printing Cartridge very low x estimated pages remain 88 xy You may need to replace a toner cartridge very soon For more info
126. o many trays Remove some 58 123 transparencies loading multipurpose feeder 36 tips 46 trays linking 39 loading 31 unlinking 39 troubleshooting cannot open Embedded Web Server 151 checking an unresponsive printer 123 contacting customer support 152 solving basic printer problems 123 troubleshooting display printer display is blank 125 troubleshooting paper feed message remains after jam is cleared 128 troubleshooting print incorrect characters print 132 incorrect margins on prints 138 jammed pages are not reprinted 129 job prints from wrong tray 131 job prints on wrong paper 131 jobs do not print 129 Large jobs do not collate 133 paper curl 139 paper frequently jams 128 print job takes longer than expected 131 printing slows down 130 tray linking does not work 132 unexpected page breaks occur 133 troubleshooting print quality blank pages 134 characters have jagged edges 134 clipped pages or images 135 gray background on prints 137 Index horizontal voids appear on prints 148 print irregularities 140 print is too dark 141 print is too light 143 printer is printing solid black pages 145 repeating print defects appear on prints 141 shadow images appear on prints 136 skewed print 144 streaked horizontal lines appear on prints 146 streaked vertical lines 147 toner rubs off 150 toner specks appear on prints 150 transparency print quality is poor 145 uneven print density 150 white streaks on a
127. om the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray b Resend the print job Do vertical voids appear on prints Step 3 Go to step 4 The problem is solved Check if you are using a recommended type of paper a Loadthe indicated tray or feeder with a recommended type of paper b Resend the print job Do vertical voids appear on prints Step 4 Contact customer The problem is solved a Redistribute the toner in the imaging unit support 1 Remove the toner cartridge and then the imaging unit Note The laser 2 Firmly shake the imaging unit scanning unit may be defective Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do vertical voids appear on prints M T i Troubleshooting Toner specks appear on prints 150 Replace the imaging unit and then resend the print job Do toner specks appear on prints Contact customer support The problem is solved Toner rubs off Leading edge Trailing edge Action Step 1 From the Paper menu on the printer control panel check the paper type and weight Do the paper type and texture match the paper loaded in the tray Yes Go to step 2 Specify the paper
128. omponents are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 14 2 Unpack the optional card Warning Potential Damage Avoid touching the connection points along the edge of the card 3 Holding the card by its sides align the plastic pins 1 on the card with the holes 2 on the controller board x Additional printer setup 4 Push the card firmly into place as shown in the illustration Warning Potential Damage Improper installation of the card may cause damage to the card and the controller board Note The entire length of the connector on the card must touch and be flushed against the controller board 5 Close the controller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 22 18 Additional printer setup 19 Installing hardware options Installing optional trays A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electri
129. on using 45 Index environmental settings conserving supplies 83 Eco Mode 84 Hibernate mode 84 Hibernate Timeout 86 Schedule Power Modes 86 Sleep mode 85 erasing non volatile memory 89 erasing volatile memory 89 Ethernet network preparing to set up for Ethernet printing 23 Ethernet network setup using Macintosh 24 using Windows 24 Ethernet networking Macintosh 24 Windows 24 Ethernet port 20 Ethernet setup preparing for an 23 exterior of the printer cleaning 90 F factory defaults restoring 101 FCC notices 154 159 finding more information about the printer 7 Finishing menu 77 Flash memory full 52 120 Flash memory unformatted 53 123 font sample list printing 51 G General Settings menu 72 green settings Eco Mode 84 Hibernate mode 84 Hibernate Timeout 86 Schedule Power Modes 86 H Hibernate mode using 84 Hibernate Timeout setting 86 l imaging unit ordering 93 replacing 95 Imaging unit low 84 xy 115 Imaging unit nearly low 84 xy 114 Imaging unit very low x estimated pages remain 84 xy 114 Insert tray x 116 installing optional tray 19 installing an optional card 17 installing optional tray 19 installing printer on a network Ethernet networking 24 installing printer software 21 adding options 22 installing software Local Printer Settings Utility 22 IPv6 menu 66 J Jam front door 20y xx 106 Jam MP feeder 250 xx 113 Jam pull tray 1 Push down blue flap 23y xx 111
130. onal printer setup 26 802 1X user name and password Certificates No security If your wireless network does not use any type of security then you will not have any security information Note Using an unsecured wireless network is not recommended Notes f you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and then look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person To find the WPA WPA2 preshared key passphrase for the wireless network see the documentation that came with the access point see the Web page associated with the access point or consult your system support person Connecting the printer to a wireless network using Wi Fi Protected Setup Before connecting the printer to a wireless network make sure that The access point wireless router is Wi Fi Protected Setup WPS certified or WPS compatible For more information see the documentation that came with your access point A wireless network adapter installed in your printer is attached and working properly For more information see the instruction sheet that came with the wireless network adapter Using the Push Button Configuration method 1 From the printer control panel navigate to gt Network Ports g
131. or more information see the label on the inside top front cover or at the back of the printer The serial number is also listed on the menu settings page Lexmark has various ways to help you solve your printing problem Visit the Lexmark Web site at http support lexmark com and then select one of the following y Tech Library You can browse our library of manuals support documentation drivers and other downloads to help you solve common problems E mail You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Live chat You can chat directly with a service representative They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems install updates or complete other tasks to help you successfully use your Lexmark product E Telephone support is also available In the U S or Canada call 1 800 539 6275 For other countries or regions visit the Lexmark Web site at http support lexmark com Notices 153 Notices Product information Product name Lexmark MS410d MS410dn Machine type 4514 Model s 420 430 Edition notice August 2012 The following paragraph does not apply to any country where such provisions are inconsist
132. or more information on countries located in each region visit www lexmark com regions lt J Item Regular cartridge Worldwide High Yield Toner Cartridge 500HAt 1 This cartridge is supported only in MS310d and MS310dn printer models This cartridge is supported only in MS410d and MS410dn printer models This cartridge is supported only in MS510dn MS610dn and MS610de printer models Maintaining the printer 93 Item Regular cartridge Extra High Yield Toner Cartridge 500XA Ultra High Yield Toner Cartridge 500UA t This cartridge is supported only in MS310d and MS310dn printer models This cartridge is supported only in MS410d and MS410dn printer models This cartridge is supported only in MS510dn MS610dn and MS610de printer models is Ordering an imaging unit Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge For more information on replacing the imaging unit see the instruction sheet that came with the supply Lexmark Return Program Regular Imaging unit 500Z 500ZA Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive
133. page 149 troubleshooting printer options internal option is not detected 125 memory card 127 tray problems 126 U unacceptable paper 43 uneven print density 150 Universal paper size setting 30 Universal Setup menu 62 unlinking trays 39 updating options in printer driver 22 USB port 20 using Wireless Setup Assistant 27 Wireless Setup Utility 27 using Hibernate mode 84 using Schedule Power Modes 86 using the Embedded Web Server 12 Utilities menu 79 V vertical voids appear 149 viewing reports 99 virtual display checking using Embedded Web Server 99 voids appear 149 volatile memory 88 erasing 89 volatility statement of 88 W Wireless menu 67 wireless network configuration information 25 wireless network setup using the Embedded Web Server 28 Wireless Setup Assistant using 27 Wireless Setup Utility using 27 X XPS menu 80 171
134. pe Envelope Rough Envelope Custom Type x Specify the envelope type being manually loaded Note Envelope is the factory default setting Note Only installed trays and feeders are listed in this menu NS Understanding the printer menus 57 Configure MP menu se To Configure MP Determine when the printer selects paper from the multipurpose feeder Cassette Notes Manual First Cassette is the factory default setting Cassette configures the multipurpose feeder as the default paper source Manual sets the multipurpose feeder only for manual feed print jobs First sets the multipurpose feeder as the primary paper source regardless of settings r a Substitute Size menu Use To Substitute Size Substitute a specified paper size if the requested paper size is not available off Notes Statement A5 Letter A4 All Listed is the factory default setting All available substitutions are i allowed All Listed Off indicates that no size substitutions are allowed Setting a size substitution lets the print job continue without Change Paper appearing Jue Paper Texture menu Use To Plain Texture Specify the relative texture of the plain paper loaded Smooth Note Normal is the factory default setting Normal Rough Card Stock Texture Specify the relative texture of the card stock loaded Smooth Notes Normal Rough Normal is the factory default setting
135. pears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Names 3 Select a custom name and then type a new custom paper type name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer settings on the computer Windows only Access the Custom menu using the Local Printer Settings Utility Configuring a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Types 3 Select a custom paper type name and then select a custom paper type Note Plain Paper is the factory default paper type for all user defined custom names 4 Click Submit Loading paper and specialty media 41 Using the printer settings on the computer Depending on your operating system access the Custom menu using the Local Printer Settings Utility or Printer Settings Assigning a custom paper type Using the Embedded Web Serve
136. per size and type to avoid paper jams and print quality problems Loading paper and specialty media 36 Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Openthe multipurpose feeder a Pull the multipurpose feeder extender Ei b Pull the extender gently so that the multipurpose feeder is fully extended and open Loading paper and specialty media 37 2 Squeeze the tab on the left width guide and then move the guides for the paper you are loading 3 Prepare the paper or specialty media for loading Flexsheetsof paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Hold transparencies by the edges Flex the stack of transparencies back and forth to loosen them and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 4 Load the paper or specialty media Note Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides Overfilling may cause paper jams Load
137. ply or part installed in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or associated components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts are not covered by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press OK and ix on the printer control panel simultaneously for 15 seconds to clear the message and continue printing Troubleshooting 120 If you do not wish to accept these risks then remove the third party supply or part from your printer and then install a genuine Lexmark supply or part Note For the list of supported supplies see the Ordering supplies section of the User s Guide or visit http support lexmark com Network error port x 54 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Unplug the router then wait for 30 seconds
138. promieniem lasera ONACHO Hegsngnmoe na3epHoe n3nyyeHne Npr nN3BNEYEHHbIX KapTpnaxax n CHATUN 6noknpoBkn M36eraitre Boa3nelicreua nasepHelx nyye Pozor Nebezpe enstvo nevidite n ho laserov ho iarenia pri odobrat ch kazet ch a odblokovanej poistke Nevystavujte sa l om PELIGRO Se producen radiaciones l ser invisibles al extraer los cartuchos con el interbloqueo desactivado Evite la exposici n al haz de l ser FARA Osynlig laserstr lning n r patroner tas ur och sp rrmekanismen r upph vd Undvik exponering f r laserstr len ER SRR RR BMRA ST AEA ROL OCR TRIE REE EOE T JER PE RAB TT B Ze A DR E IRURE BB EAT LOSING REE TE ERER F fil X hUvZAHBOSA ABA yya EL MARV PHIRI n ET COLO POICHE OS RWE DIC ETS RSV Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Notices 158 Watts Printing The product is generating hard copy output from electronic inputs 560 W Copy The product is generating hard copy output from hard copy original documents NA Scan The product is scanning hard copy documents NA Ready The product is waiting for a print job 8W Sleep Mode The product is in a high level energy saving mode 5 W Hibernate The product is in a low level energy saving mode 1 0W Off The product is plugged into an electrical outlet b
139. pt for EU countries and Disabled Switzerland Factory default value for this product in EU countries or regions and Switzerland 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Notices 159 Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy related products The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hung ria Kft 8
140. r 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu 3 From the Tray Configuration section select a paper source and then select a custom paper type under the paper type column 4 Click Submit Using the printer settings on the computer Depending on your operating system access the Paper menu using the Local Printer Settings Utility or Printer Settings Paper and specialty media guide 42 Paper and specialty media guide Additional information for printing on specialty media may be found in the Card Stock and Label Guide available at http support lexmark com Paper guidelines Selecting the correct paper or specialty media reduces printing problems For the best print quality try a sample of the paper or specialty media before buying large quantities Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The standard printer trays can automatically feed paper weights up to 90 g m 24 Ib bond grain long paper The optional trays can automaticall
141. r This chapter outlines the settings and tasks that may yield a greater environmental benefit Saving paper and toner Studies show that as much as 80 of the carbon footprint of a printer is related to paper usage You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper For information on how you can quickly save paper and energy using one printer setting see Using Eco Mode on page 84 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 44 Conserving supplies Use both sides of the paper If your printer model supports duplex printing then you can control whether print appears on one or two sides of the paper by selecting 2 sided printing from the Print dialog or from the Lexmark Toolbar Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing N Up section of the Print dialog screen Check your first draft for accuracy Before printing or making multiple copies of a document
142. r and of paper and specialty media Paper minimizes the amount of paper and specialty media needed for a print job Understanding the printer menus Use Run Initial setup Yes 73 raaa Run the setup wizard Notes No Yes is the factory default setting After completing the setup wizard by selecting Done at the country or region selection screen the default becomes No Paper Sizes Specify the unit of measurement for paper sizes US Notes Metric e US is the factory default setting The initial setting is determined by your country or region selection in the initial setup wizard Timeouts Set the amount of time the printer waits after a job is printed before Sleep Mode it goes into a reduced power state Disabled Notes 1 120 min o 30 min is the factory default setting Disabled appears only when Energy Conserve is set to Off Lower settings conserve more energy but may require longer warm up times Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Timeouts Set the amount of time the printer waits before it enters Hibernate Hibernate Timeout mode Disabled Notes 1 hour s Disabled is the factory default setting in all countries 2 hours ah except European Union countries and Switzerland ours 3 days isthe factory default setting for all European U
143. r models Accessing the controller board A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the controller board access door 2 Use the following illustration to locate the appropriate connector Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Additional printer setup 15 Memory card connector N e V Option card connector Installing a memory card A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board ele
144. rams and that the printer emulates the functions corresponding to the commands All other trademarks are the property of their respective owners Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is
145. ransparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu then transparencies can be printed at a temperature up to 195 C 383 F Avoid getting fingerprints on the transparencies to prevent print quality problems Before loading transparencies flex fan and straighten the stack to prevent sheets from sticking together Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 percent Most label manufacturers recommend printing in a temperature range of 18 24 C 65 75 F with relative humidity between 40 and 60 percent Store paper in cartons on a pallet or shelf rather than on the floor Store individual packages on a flat surface Do not store anything on top of individual paper packages Take paper out of the carton or wrapper only when you are ready to load it in the printer The carton and wrapper help keep the paper clean dry and flat Paper and specialty media guide 47 Supported paper sizes types and weights For information on card stock and labels see the Card Stock amp Label Guide Supported paper sizes Note For an unlisted paper size select the closest arger listed size For information on card stock and labels see the Card Stock amp Label Guide Paper size Standard tray Optional 250 or Multipurpose feeder Duplex mode 550
146. ray Do the paper type and weight match the type and weight of the paper in the tray Go to step 3 Change the paper type and weight to match the paper loaded in the tray Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked horizontal lines appear on prints Go to step 4 The problem is solved Step 4 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Do streaked horizontal lines appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging unit and then resend the print job Do streaked horizontal lines appear on prints M Contact customer support The problem is solved Troubleshooting Streaked vertical lines appear on prints Leading edge Om q Trailing edge Action 147 LU Yes No Step 1 Go to step 2 The problem is solved a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical
147. ress OK to stop the defragmentation and continue printing Format the flash memory device Note If the error message remains then the flash memory device may be defective and need to be replaced Solving printer problems e Basic printer problems on page 123 Option problems on page 125 Paper feed problems on page 128 Basic printer problems The printer is not responding Action Step 1 Make sure the printer is turned on Is the printer turned on Yes Go to step 2 Turn on the printer Step 2 Check if the printer is in Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Press the Sleep button to wake the printer from Sleep mode or Hibernate mode Go to step 3 Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 4 Plug one end of the power cord into the printer and the otherto a properly grounded electrical outlet Troubleshooting 124 in the correct ports Are the cables inserted in the correct ports Action Yes No Step 4 Unplug the other Go to step 5 Check other electrical equipment plugged into the electrical outlet electrical equipment and then turn on the d rinter If the printer Does other electrical equipment work p p doe
148. ridge b Resend the print job Is the printer still printing blank pages Go to step 3 The problem is solved Step 3 Replace the imaging unit and then resend the print job Is the printer still printing blank pages X Contact customer support The problem is solved Clipped pages or images Leading edge Trailing edge Troubleshooting Action 136 a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Yes No Step 1 Go to step 2 The problem is solved a Move the width and length guides in the tray to the correct positions for the paper loaded b Resend the print job Is the page or image clipped Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper size and type in the Paper following menu to match the paper loaded in the tray Specify the paper size from the tray Do the paper size and type match the paper loaded in the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 Go to step 4 The problem is solved Step 4 a Reinstall the imaging unit 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure
149. rint job Is the print still too light M Go to step 6 The problem is solved Troubleshooting a Action Step 6 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print job Is the print still too light Yes Go to step 7 144 The problem is solved Step 7 Replace the imaging unit and then resend the print job Is the print still too light NS Contact customer support The problem is solved Skewed print Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded b Resend the print job Is the print still skewed Yes Go to step 2 The problem is solved Step 2 a Check if you are printing on a paper that is supported by the tray b Resend the print job Is the print still skewed is Contact customer support The problem is solved Troubleshooting Printer is printing solid black pages Action Step 1 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage
150. rinter 9 Configure MP menu 57 configuring multiple printers 101 supply notifications imaging unit 99 supply notifications toner cartridge 99 configuring custom paper types 40 configuring supply notifications 99 connecting to a wireless network using Personal Identification Number PIN method 26 using Push Button Configuration PBC method 26 using the Embedded Web Server 28 conservation settings conserving supplies 83 Eco Mode 84 Hibernate mode 84 Hibernate Timeout 86 Schedule Power Modes 86 Sleep mode 85 conserving supplies 83 166 contacting customer support 152 control panel printer buttons 11 indicator light 11 12 Sleep button light 12 using 11 controller board accessing 14 creating the printer control panel PIN 101 Custom Name x name configuring 40 custom paper type assigning 41 configuring 40 custom paper type name configuring 40 Custom Types menu 61 D Default Source menu 53 Defective flash memory 51 116 display troubleshooting printer display is blank 125 documents printing from Macintosh 50 from Windows 50 E Eco Mode setting 84 Embedded Web Server accessing 12 administrator settings 99 copying settings to other printers 101 functions 12 modifying confidential print settings 100 networking settings 99 problem accessing 151 using 12 Embedded Web Server Administrator s Guide where to find 89 99 emission notices 154 155 159 160 envelopes loading multipurpose feeder 36 tips
151. rinting for all print jobs that specify Bond as the paper type Letterhead Loading Duplex Off Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all print jobs that specify Preprinted as the paper type Colored Loading Duplex Off Determine and set two sided printing for all print jobs that specify Colored as the paper type Notes Duplex sets two sided printing as the default for all print jobs unless one sided printing is set from Printing Preferences or Print dialog f Duplex is selected then all print jobs are sent through the duplex unit including one sided jobs Off is the factory default setting for all the menus Understanding the printer menus 61 a Use To Light Loading Determine and set two sided printing for all print jobs that specify Duplex Light as the paper type Off Heavy Loading Determine and set two sided printing for all print jobs that specify Duplex Heavy as the paper type Off Custom x Loading Determine and set two sided printing for all print jobs that specify Duplex Custom x as the paper type Off Note Custom x Loading is available only if the custom type is supported Notes Duplex sets two sided printing as the default for all print jobs unless one sided printing is set from Printing Preferences or Print dialog
152. rizontal voids appear on prints Leading edge e Qn SRW 3 Ek T Trailing edge Action Yes ee Step 1 Go to step 2 The problem is solved a Make sure your software program is using a correct fill pattern b Resend the print job Do horizontal voids appear on prints Step 2 Go to step 3 The problem is solved a Loadthe specified tray or feeder with a recommended type of paper b Resend the print job Do horizontal voids appear on prints Step 3 Go to step 4 The problem is solved a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do horizontal voids appear on prints Step 4 Contact customer The problem is solved Replace the imaging unit and then resend the print job support Do horizontal voids appear on prints J XX Troubleshooting 149 Vertical voids appear on prints Leading edge Aj Trailing edge Action Yes No Step 1 Go to step 2 The problem is solved a Make sure your software program is using a correct fill pattern b Resend the print job Do vertical voids appear on prints Step 2 Go to step 3 The problem is solved a Fr
153. rmation see the Replacing supplies section of the User s Guide If necessary press OK on the printer control panel to clear the message and continue printing Cartridge low 88 xy You may need to order a toner cartridge If necessary press OK on the printer control panel to clear the message and continue printing Imaging unit nearly low 84 xy If necessary press OK on the printer control panel to clear the message and continue printing Imaging unit very low x estimated pages remain 84 xy You may need to replace the imaging unit very soon For more information see the Replacing supplies section of the User s Guide Troubleshooting 115 If necessary press OK on the printer control panel to clear the message and continue printing Imaging unit low 84 xy You may need to order an imaging unit If necessary press OK on the printer control panel to clear the message and continue printing Change paper source to custom type name Load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press OK on the printer control panel Note Make sure the paper size and type settings are specified in the Paper menu on the printer control panel Cancel the print job Change paper source to custom string Load orientation Try one or more of the following Load the correct size and type of paper in the tray and then pr
154. rrectly 2 Open a Web browser and then type the printer IP address in the address field 3 Press Enter The Embedded Web Server page appears Using the Local Printer Settings Utility The Local Printer Settings Utility lets you change and save settings for a printer that is connected to a computer locally through a USB or parallel cable To download and install the Local Printer Settings Utility see Installing the Local Printer Settings Utility on page 22 To access the Local Printer Settings Utility 1 Click es or Start 2 Click Programs Lexmark Local Printer Settings Utility To save your settings click Actions Apply Settings You can also distribute your settings to other printers by saving the settings in a command file To save your settings in a command file click Actions Save As Command File Additional printer setup 14 Additional printer setup Installing internal options CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Available internal options Memory cards Printer memory Flash memory Fonts Note Some internal options are available only in select printe
155. s appear on prints 150 transparency print quality is poor 145 uneven print density 150 white streaks 149 Index print troubleshooting incorrect characters print 132 incorrect margins on prints 138 jammed pages are not reprinted 129 job prints from wrong tray 131 job prints on wrong paper 131 jobs do not print 129 Large jobs do not collate 133 paper curl 139 paper frequently jams 128 print job takes longer than expected 131 printing slows down 130 tray linking does not work 132 unexpected page breaks occur 133 printer configurations 9 minimum clearances 8 moving 8 97 98 selecting a location 8 shipping 98 printer configurations basic model 9 configured model 9 printer control panel buttons 11 factory defaults restoring 101 indicator light 11 12 Sleep button light 12 using 11 printer control panel PIN creating 101 printer control panel virtual display using the Embedded Web Server 99 printer information where to find 7 printer is printing blank pages 134 printer messages Bin full Remove paper 122 Cannot collate large document 37 117 Cannot defrag flash memory 37 117 Cartridge low 88 xy 114 Cartridge nearly low 88 xy 114 Cartridge very low x estimated pages remain 88 xy 114 Cartridge imaging unit mismatch 41 xy 114 Change paper source to custom string Load orientation 115 Change paper source to custom type name Load orientation 115 Change paper source to paper size
156. s not work then reconnect the other electrical equipment Step 5 Go to step 6 Make sure to match the Check if the cables connecting the printer and the computer are inserted following The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable with the Ethernet port Check if the printer is plugged into any surge protectors uninterruptible power supplies or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords power cord directly to a properly grounded electrical outlet Step 6 Turn on the switch or Go to step 7 Make sure the electrical outlet is not turned off by a switch or breaker reset the breaker Is the electrical outlet turned off by a switch or breaker Step 7 Connect the printer Go to step 8 Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device Go to step 9 Connect the printer cable securely to the printer and the computer print server option or other network device Step 9 Make sure to install all hardware options properly and remove any packing material Are all hardware options properly installed and all packing material removed Go to step 10
157. s to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA 2012 Lexmark International Inc All rights reserved Notices 154 GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1through 227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commercial Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Trademarks Lexmark Lexmark with diamond design and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application prog
158. se print location on the page less than 2 5 mm 0 10 inch such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European e Paper weighing less than 60 g m 16 Ib Multiple part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble free printing To help avoid paper jams and poor print quality Always use new undamaged paper Before loading paper know the recommended printable side of the paper This information is usually indicated on the paper package Do not use paper that has been cut or trimmed by hand Do not mix paper sizes types or weights in the same tray mixing results in jams Do not use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead Use grain long for 60 to 90 g m 16 to 24 Ib weight paper Use only forms and letterhead printed using an offset lithographic or engraved printing process Paper and specialty media guide 44 Avoid papers with rough or heavily textured surfaces Use papers printed with heat resista
159. seeesesasaeeeeeeeeseeeeeeees 47 Printing mese ni e PPEE AEREE ais 50 Contents 3 Printing intormation pagesos iei eredi e e deni dete e d ede lied nanan LR d ede TE e od oe eredi go 51 Canceling a print Job oni Ede tet eo aeeten tee obe bebe doe ee E Pene eaaet eo eyes epa ee one 51 Understanding the printer menus eee eeee eee e eene eee enne nene ee D AANO EA E p 53 Paper meni E A E E EE A E NAAA E eb rai ene d 53 heports mel conoce es din eene ei edo Pep ee erp IER AE Ee eere ea ed E a EOE ee oe reta de 62 Network Ports meri E e entree eoe ree eee eet Cr ro avs eee E ee rr aces salu decedere bete lode eere E 63 S CUMILY ITUR LT 70 EINEN UAR 72 Saving money and the environment eee ecce eene eee nenne eene eee DD Saving paper and toner ee rcr We baie a N eve voe ruere se cere Penes se eU Eger ud nece de 83 SAVIN APA E P EE 84 REG Tel Lo eer REM D PE CERE 87 Securing the printer eoo enr dava queen do any vex Ea EE eU QR EN Vega VESTES QU Ra n Praed usa OO Using the security lock feature iter rra Reo EE En En o pira Tia eee ARR Pega Pe oue e eg 88 Statement of Volatility rr oa seed eee rte teret ess esee ee db vere esee dua e dee Y Le EU NaI 88 Erasing volatile mierriory reete tna eee nere aee rens o ER e tate eae a i ae a Fee a eee aere a eoe 89 Erasing non volatile memoory e een
160. sers 1 Allow the network DHCP server to assign an IP address to the printer 2 Obtain the printer IP address either From the printer control panel From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the printer driver on the computer a b c d e Insert the Software and Documentation CD and then double click the installer package for the printer Follow the instructions on the computer screen Select a destination and then click Continue From the Easy Install screen click Install Type the user password and then click OK All the necessary applications are installed on the computer Click Close when installation is complete Additional printer setup 25 4 Add the printer For IP printing a From the Apple menu navigate to either of the following System Preferences Print amp Scan System Preferences Print amp Fax b Click C Click the IP tab d Type the printer IP address in the address field and then click Add For AppleTalk printing Notes Make sure AppleTalk is activated on your printer This feature is supported only in Mac OS X version 10 5 a From the Apple menu navigate to System Preferences Print amp Fax b Click and then navigate to
161. setting Automatically observe DST On Set the printer to use the applicable daylight saving time DST start and end times associated with the printer Time Zone setting r Off Note On is the factory default setting Enable NTP Enable Network Time Protocol which synchronizes the clocks of devices on a On network Off Notes Onisthe factory default setting Enable NTP is automatically set to Off if you manually set the date and time Understanding the printer menus 72 Settings menu General Settings menu Use To Display Language Set the language of the text appearing on the printer display English Note Not all languages are available for all printers and you may Francais need to install special hardware for those languages to appear Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Show Supply Estimates View the estimates of the supplies on the printer control panel Show estimates Embedded Web Server menu settings and the device statistics Do not show estimates reports Eco Mode Minimize the use of energy paper or specialty media off Notes Energy Energy Paper Offisthe factory default setting Off resets the printer to its factory default settings Paper Energy minimizes the power used by the printer Energy Paper minimizes the use of powe
162. sit www lexmark com Bin full Remove paper Remove the paper stack from the standard bin Network error standard port 54 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Unplug the router then wait for 30 seconds and then plug it back again Turn off the printer then wait for about 10 seconds and then turn the printer back on Update the network firmware in the printer or the print server For more information contact customer support Parallel port disabled 56 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Note The printer discards any data received through the parallel port From the printer control panel set Parallel Buffer to Auto Rear USB port disabled 56 Try one or more of the following From the printer control panel press OK to clear the message and continue printing Note The printer discards any data received through the USB port From the printer control panel set USB Buffer to Auto Troubleshooting Too many trays Remove some 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra trays 4 Connect the power cord to the electrical outlet 5 Turn the printer back on Flash memory unformatted 53 Try one or more of the following 123 From the printer control panel p
163. t f a value of 1 9 is selected then the setting is saved as 10 TCP IP menu To access the menu navigate to any of the following Network Ports Standard Network Standard Network Setup TCP IP Network Ports Network x Network x Setup TCP IP Note This menu is available only in network printers or printers connected to print servers a Use To Set Hostname Set the host name Notes This setting can be changed only from the Embedded Web Server The host name can be up to 15 characters and can be a US ASCII or alphanumeric character or hyphen IP Address View or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask View or change the current TCP IP netmask Gateway View or change the current TCP IP gateway Enable DHCP Specify the DHCP address and parameter assignment On Note On is the factory default setting Off Understanding the printer menus 66 Use To Enable AutoIP Specify the Zero Configuration Networking setting Yes Note Yes is the factory default setting No Enable FTP TFTP Enable the built in FTP server which lets you send files to the printer using File Transfer Yes Protocol No Note Yes is the factory default se
164. t OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wi Fi Protected Setup gt OK gt Start Push Button Method gt OK 2 Follow the instructions on the printer display Using the Personal Identification Number PIN method 1 From the printer control panel navigate to gt Network Ports gt OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wi Fi Protected Setup gt E3 Start PIN Method OK 2 Copy the eight digit WPS PIN 3 Open a Web browser and then type the IP address of your access point in the address field Notes The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the eight digit PIN and then save the setting Additional printer setup Connecting the printer to a wireless network using the printer software Using the Wireless Setup Utility Windows only The Wireless Setup Utility lets you Configure the printer to join an existing wireless network Adda printer to an existing ad hoc network Change the wireless settings after installation nstall the printer on additional network computers Installing the Wireless Setup Utility 1 Go to the Lexmark Web site
165. t back on to deactivate Hex Trace mode Is the printer in Hex Trace mode Yes Deactivate Hex Trace mode he Go to step 2 Step 2 a From the printer control panel select Standard Network or Network x and then set SmartSwitch to On b Resend the print job Do incorrect characters print M Contact customer support The problem is solved Tray linking does not work Lm Note The trays and the multipurpose feeder do not automatically detect the paper size You must set the size from the Paper Size Type menu Action a Fromthe printer control panel setthe paper size and typein the Paper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly is Yes The problem is solved r Contact customer support Troubleshooting Large jobs do not collate Action 133 a From the printer software set Collate to 1 2 3 1 2 3 Note Setting Collate to 1 1 1 2 2 2 in the software overrides the setting in the Finishing menu b Resend the print job Did the job print and collate correctly Yes No Step 1 The problem is solved Go to step 2 a From the Finishing menu on the printer control panel set Collate to 1 2 3 1 2 3 b Resend the print job Did the job print and collate correctly Step 2 The problem is solved
166. t easet tos cote ea rese e ce ate ote npa ene Fo E eR EH eek Ede daisies Mate ean ede tana 99 Configuring supply notifications from the Embedded Web Servet ccccsessesssseceeceeceeeesesssssnssaeeneeeees 99 Modifying confidential print settings eese nnne ennemis nnns nennen nnn 100 Contents 4 Copying printer settings to other Printers cccsccccccccsscsssssecceeccscsssssssseeeeeecesseesesnsaeeeeeeecessesssnesaesaees 101 Restoring factory default settings eene nnne nnne enne nene annus nsn sss enses 101 Creating a printer control panel PIN ccccsssssssscccccececescssssssnsnsnsaeeseeeeceeeeeessesesseseseeesasausueaeeseseeaeaaesees 101 ILIAD Ae dI LOS AV OIG jams o Rer e ER eee rented ariete exer ad Eon Ye e ER A dueaduten EPA Rgt dee DERE TADR 103 Understanding jam messages and locations cscsssscsscccecceccessnsnaeeseeceeceseeseesesesesssaasaeeeeeseesessuseseeees 104 Jam trontdoor 20y xx 4 ra ento erue Rr Ee ere oben E e Ee X AERE age dh RAE YR ERAS AEE a aaa FI aae e a aii 106 Jam reardoor 20y xx 7 ioc dc Re ERE RRE Ce ERRAT thee bere ob dte aA ebrei ee uer m a EE MART ed ve 109 Jar standard bin 20y xx 3i seco oet a a re oa seve da ecd does N e 110 Jam pull tray 1 Push down blue flap 23y xx essen nnne nnne nnne 111 Jami tray x ZA bI 112 Jam MP feeder 250 xx scit eese het te ee he ceret eee m pe te ewan aes wea eo eee atone 113 Troubleshooting
167. t include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarke
168. t setting Between Pages Between Copies inserts a blank sheet between each copy of a print job if Collate is set to 1 1 1 2 2 2 If Collate is set to 1 2 3 1 2 3 then a blank page is inserted between each set of printed pages such as after all page 2 s and after all page 3 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of a print job This setting is useful when printing transparencies or when inserting blank pages in a document Separator Source Specify the paper source for separator sheets Tray x Note Tray 1 standard tray is the factory default setting Multi Purpose Feeder Understanding the printer menus 78 a Use To Paper Saver Print multiple page images on one side of a paper off Notes 2 Up 3 Up Offis the factory default setting 4 Up The number selected is the number of page images that will print per side 6 Up 9 Up 12 Up 16 Up Paper Saver Ordering Specify the positioning of multiple page images when using Paper Saver Horizontal Notes Reverse Horizontal Reverse Vertical Horizontal is the factory default setting Vertical Positioning depends on the number of page images and whether they are in portrait or landscape orientation Paper Saver Orientation Specify the orientation of a multiple page document Auto Note Auto is the factory default setting The printer chooses between portrait a
169. te mode 4 Stop button Exit the menus and return to the Ready state Stop printer activities such as printing or downloading fonts 5 Right arrow button e Scroll through menus or to move between screens and menu options Scroll through settings or text For menus with numeric values press and hold an arrow button to scroll through the settings Release the button when the value you want appears 6 Select button Open a menu Display available values or settings for a menu The current default setting is indicated by an asterisk Save the displayed value as the new user default setting 7 Left arrow button e Scroll through menus or to move between screens and menu options Scroll through settings or text For menus with numeric values press and hold an arrow button to scroll through the settings Release the button when the value you want appears 8 Back button Return to the previous screen Learning about the printer 12 Use the To 9 Indicator light Determine the status of the printer Understanding the colors of the indicator and Sleep button lights Thecolors ofthe indicator and Sleep button lights on the printer control panel signify a certain printer status or condition Indicator light color and its corresponding printer status Indicator light Printer status Off The printer is off or in Hibernate mode Blinking green The printer is w
170. tems and devices are powered down safely Note Hibernate mode can be scheduled For more information see Using Schedule Power Modes on page 86 Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f your are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings Sleep Button Settings Saving money and the environment 85 3 From the Press Sleep Button or Press and Hold Sleep Button drop down menu select Hibernate 4 Click Submit Note If the printer is in Hibernate mode the Embedded Web Server is disabled Using the printer control panel 1 From the printer control panel navigate to gt Settings gt OK gt General Settings gt OK 2 Press Press Sleep Button or Press and Hold Sleep Button and then press OK 3 Press Hibernate gt OK Notes When Press Sleep Button is set to Hibernate a short press of the Sleep button sets the printer to Hibernate mode When Press and Hold Sleep Button is set to Hibernate a long press of the Sleep button sets the printer to Hibernate mode Adjusting Sleep mode To save energy decrease the number of minutes before the printer enters Sleep mode Available settings
171. ter for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES Notices 165 This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Index Index A accessing the controller board 14 Active NIC
172. th 1 From the printer control panel navigate to gt Paper Menu gt E3 gt Universal Setup gt OK gt Units of Measure gt OK gt select the unit of measure gt 2 Press the arrow buttons until Portrait Height or Portrait Width appears and then press OK Loading paper and specialty media 31 3 Change the settings and then press OK Using the standard bin and paper stop The standard bin holds up to 150 sheets of 20 Ib paper It collects prints facedown The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks To open the paper stop pull it so that it flips forward Note Close the paper stop when moving the printer to another location Loading trays CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull the tray completely out Note Do not remove trays while a job prints or while Busy appears on the printer display Doing so may cause a jam Loading paper and specialty media 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading 32 Loading paper and specialty media 33 3 Unlock the length guide Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading Notes For some paper sizes like letter legal and A4 squeeze and slide th
173. the printer control panel press OK to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Troubleshooting 119 Load MP feeder with paper size orientation Try one or more of the following Load the feeder with the correct size of paper From the printer control panel press OK to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Load MP feeder with paper type paper size orientation Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press OK to clear the message and continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Memory full 38 Try one or more of the following From the printer control panel press OK to clear the message Decrease the resolution setting nstall additional printer memory Non Lexmark supply type see User s Guide 33 xy Note The supply type can either be a toner cartridge or imaging unit The printer has detected a non Lexmark sup
174. ther location by following these precautions Anycart used to move the printer must have a surface able to support the full footprint of the printer Anycart used to move the hardware options must have a surface able to support the dimensions of the hardware options Keep the printer in an upright position Avoid severe jarring movements Shipping the printer When shipping the printer use the original packaging Managing the printer 99 Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator s Guide on the Lexmark Web site at http support lexmark com Checking the virtual display 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Press Enter to open the Web page of your printer 3 Click Applications Remote Operator Panel Launch VNC Applet Note VNC Applet requires a Java plug in to launch 4 Click Click here to continue The vir
175. tings page Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly Note If you have not changed any menu Settings then the menu settings page lists all the factory default settings When you select and save other settings from the menus they replace the factory default settings as user default settings A user default setting remains in effect until you access the menu again choose another value and save it From the printer control panel navigate to Additional printer setup 29 gt Reports gt OK gt Menu Settings Page gt OK Printing a network setup page If the printer is connected to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the printer control panel navigate to gt Reports gt OK gt Network Setup Page gt OK Note If an optional print server is installed then Print Network x Setup Page appears 2 Check the first section of the network setup page and confirm that the status is Connected If the status is Not Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult your system support person for a solution and then print another network setup page Loading paper and specialty media 30 Loading paper and specialty media The selection and handling of paper and
176. tion and continue printing Delete fonts macros and other data in the printer memory From the printer control panel navigate to P gt Settings gt OK gt Print Settings gt OK gt Utilities Menu gt OK gt Format Flash gt OK gt Yes gt OK Install additional printer memory Load paper source with custom type name orientation Try one or more of the following Load the tray or feeder with the correct size and type of paper From the printer control panel press OK to clear the message and continue printing Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load paper source with custom string orientation Try one or more of the following Load the indicated tray or feeder with the correct size and type of paper From the printer control panel press OK to clear the message and continue printing Note If the printer finds a tray that has the correct paper type and size then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Troubleshooting 118 Load paper source with paper size orientation Try one or more of the following Load the
177. tional Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje Ze tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Patent acknowledgment The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Elliptic Curve Cryptography ECC Cipher Suites for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Ri
178. tridge out using the handle Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs Clearing jams 107 4 Place the imaging unit aside on a flat smooth surface Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems 5 Lift the green flap in front of the printer 6 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 108 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer and then insert the imaging unit into the printer 8 Insertthe tonercartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer and then insert the cartridge into the printer 9 Close the front door 10 From the printer control panel press OK to clear the message and continue printing Clearing jams 109 Jam rear door 20y xx 1 Press the button on the right side of the printer and then open the front door 2 Gently pull down the rear door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 3 Firmly grasp the jammed paper on each si
179. tting Enable HTTP Server Enable the built in Web server Embedded Web Server When enabled the printer Yes can be monitored and managed remotely using a Web browser No Note Yes is the factory default setting WINS Server Address View or change the current WINS server address Enable DDNS View or change the current DDNS setting Yes Note Yes is the factory default setting No Enable mDNS View or change the current mDNS setting Yes Note Yes is the factory default setting No DNS Server Address View or change the current DNS server address Backup DNS Server Address View or change the backup DNS server addresses Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS View or change the current HTTPS setting Yes Note Yes is the factory default setting V bis J IPv6 menu To access the menu navigate to any of the following e Network Ports gt Standard Network gt Standard Network Setup gt IPv6 Network Ports gt Network x gt Network x Setup gt IPv6 Note This menu is available only in network printers or printers connected to print servers Use To Enable IPv6 Enable Internet Protocol Version Six IPv6 in the printer On IPv6 uses bigger numbers to create IP addresses Off Note On is the factory default setting Auto Configuration Specify whether or not the network adapter accepts the automatic IPv6 On address configuration entries provided by a router Off Note On is the factory default setting
180. tual display works as an actual display would work on a printer control panel Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer network and supplies 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Reports and then click the type of report you want to view Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low low very low or reach their end of life by setting the selectable alerts Managing the printer 100 Notes Selectable alerts can be set on the toner cartridge and imaging unit All selectable alerts can be set for nearly low low and very low supply conditions Not all selectable alerts can be set for the end of life supply condition E mail selectable alert is available for all supply conditions The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer
181. u 62 restoring factory default settings 101 S safety information 5 6 Schedule Power Modes using 86 security modifying confidential print settings 100 Security Audit Log menu 70 security lock 88 security Web page where to find 89 selecting a location for the printer 8 selecting paper 43 Set Date and Time menu 71 setting paper size 30 paper type 30 TCP IP address 65 Universal paper size 30 setting Hibernate Timeout 86 setting up the printer on an Ethernet network Macintosh only 24 on an Ethernet network Windows only 24 Setup menu 75 shipping the printer 98 Sleep mode adjusting 85 SMTP Setup menu 69 standard bin using 31 Standard Network menu 63 standard tray loading 31 Standard USB menu 68 statement of volatility 88 storing paper 46 supplies 93 streaked horizontal lines appear on prints 146 streaked vertical lines appear on prints 147 streaks appear 149 Substitute Size menu 57 supplies checking status 90 conserving 83 storing 93 using genuine Lexmark 91 using recycled paper 83 supplies ordering imaging unit 93 toner cartridges 91 supply notifications configuring 99 supported paper sizes 47 supported paper types and weights 48 I TCP IP menu 65 tips card stock 44 labels paper 45 letterhead 46 on using envelopes 45 transparencies 46 tips on using envelopes 45 170 toner cartridge replacing 94 toner cartridges ordering 91 recycling 87 toner darkness adjusting 50 To
182. umber of hours days weeks or months you want for the printer to wait before it goes into a reduced power state 4 Click Submit Using the printer settings on the computer Depending on your operating system access the Hibernate Timeout menu using the Local Printer Settings Utility or Print Settings Using Schedule Power Modes Schedule Power Modes lets the user schedule when the printer goes into a reduced power state or into the Ready state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Schedule Power Modes 3 From the Action menu select the power mode 4 From the Time menu select the time 5 From the Day s menu select the day or days 6 Click Add Using the printer settings on the computer Windows only Access the Schedule Power Modes menu using the Local Printer Settings Utility Saving money and the environment 87 Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling For more information see The Notices chapter The Environmental Sustainability sectio
183. ure all areas of the printer are dry before sending a new print job Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required Checking the status of parts and supplies Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Device Status More Details Maintaining the printer 91 Using the printer control panel From the printer control panel navigate to gt Reports gt OK gt Device Statistics gt OK Note You can view the status of parts and supplies in the Supply Information section of the pages printed Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is different from the historical printing consumption Consider the variable level of accuracy
184. ut the power switch is turned 0 0 W off The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes 30 By using the configuration menus the Sleep Mode Timeout can be modified between 1 minute and 120 minutes Setting the Sleep Mode Timeoutto a low value reduces energy consumption but may increase the response time ofthe product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses more energy Hibernate Mode This product is designed with an ultra low power operating mode called Hibernate mode When operating in Hibernate Mode all other systems and devices are powered down safely The Hibernate mode can be entered in any of the following methods Using the Hibernate Timeout Using the Schedule Power modes Using the Sleep Hibernate button Factory default Hibernate Timeout for this product in all countries or regions exce
185. wser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Configuration gt Other Settings tab gt Security gt Confidential Print Setup Managing the printer 101 3 Modify the settings Set a maximum number of PIN entry attempts When a user exceeds a specific number of PIN entry attempts all of the jobs for that user are deleted Setanexpiration time for confidential print jobs When a user has not printed the jobs within the specified time all of the jobs for that user are deleted 4 Save the modified settings Copying printer settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click the Copy Printer Settings 3 Tochange the language select a language from the drop down menu and then click Click here to submit language 4 Click Printer Settings 5 T
186. y but downloads are not deleted Understanding the printer menus 77 Finishing menu Use To Sides Duplex Specify whether two sided duplex printing is set as the default for all print jobs 1 sided Notes 2 sided 1 sided is the factory default setting You can set two sided printing from the software program For Windows users 1 Click File gt Print 2 Click Properties Preferences Options or Setup For Macintosh users 1 Choose File gt Print 2 Adjust the settings from the print dialog and pop up menus Duplex Binding Define the way two sided pages are bound and printed Long Edge Notes Short Edge Long Edge is the factory default setting Long Edge binds pages along their long edge left edge for portrait and top edge for landscape Short Edge binds pages along their short edge top edge for portrait and left edge for landscape Copies Specify the default number of copies for each print job 1 999 Note 1 is the factory default setting Blank Pages Specify whether to insert blank pages in a print job Do Not Print Note Do Not Print is the factory default setting Print Collate Stack the pages of a print job in sequence when printing multiple copies 1 1 1 2 2 2 Note 1 2 3 1 2 3 is the factory default setting 1 2 3 1 2 3 Separator Sheets Specify whether to insert blank separator sheets off Notes Between Copies Between Jobs e Off is the factory defaul
187. y feed paper weights up to 120 g m 32 Ib bond grain long paper The multipurpose feeder can automatically feed paper weights up to 163 g m 43 Ib bond grain long paper Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 inches it is recommended to use 90 g m 24 Ib or heavier paper Note Two sided printing is supported only for 60 90 g m 16 24 Ib bond paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough toner cannot fuse to it properly If paper is too smooth it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points smoothness between 150 250 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to mo
188. y the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings Troubleshooting a Action Step 3 a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Are the margins correct XX Yes The problem is solved 139 Contact customer support M Paper curl Action Yes No Step 1 Go to step 2 Adjust the width and Move the width and length guides in the tray to the correct positions for length guides the size of the paper loaded Are the width and length guides positioned correctly Step 2 Go to step 3 Specify the paper type From the printer control panel set the paper type and weight in the Paper and weight from the menu to match the paper loaded in the tray tray settings to match the paper loaded in the Do the paper type and weight match the type and weight of the paper in tray the tray Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Step 4 Go to step 5 The problem is solved a Remove the paper from the tray and then turn it over b Resend the print job Is the paper still curled Step 5 a Load paper from
189. ype the IP addresses of the source and target printers in their appropriate fields Note If you want to add or remove a target printer then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 28 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on page 89 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and Network Port menu settings All downloads stored in the RAM are deleted From the printer control panel navigate to gt Settings gt OK gt General Settings gt OK gt Factory Defaults gt OK gt Restore Now gt OK Creating a printer control panel PIN The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel To restrict access to the menus create a Personal Identification Number PIN and then assign the PIN to each menu 1 Opena Web browser and then type the printer IP address in the address field Managing the print

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