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Western Digital Sentinel DX4000

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1. Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or Lesser General Public License LGPL collectively GPL Software and not Western Digital s End User License Agreement In accordance with the GPL if applicable 1 the source code for the GPL Software may be downloaded at no charge from htto support wdc com download gp or obtained on CD for a nominal charge from htto support wdc com download gp or by calling Customer Support within three years of the date of purchase 2 you may re use re distribute and modify the GPL Software 3 with respect solely to the GPL Software no warranty is provided to the extent permitted by applicable law and 4 a copy of the GPL Is included herewith may be obtained at htto www gnu org and may also be found at hito support wdc com download gpl Modification of or tampering with the Software including but not limited to any Open Source Software is solely at your own risk Western Digital is not responsible for any such modification or tampering Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital WD SENTINEL DX4000 66 ADMINISTRATOR S GUIDE APPENDIX Appendix Managing iSCSI Storage on the WD Sentinel Server iSCSI Overview Internet SCSI iSCSI is an industry standard developed to enable transmission of SCSI block storage commands and d
2. Administrator This is the person who performs the setup and routine management tasks on the WD Sentinel server This person is also the holder of the Administrator password of your WD Sentinel server Users You can have up to 25 user accounts on your WD Sentinel server These can be Internal Users The internal users are typically the employees including the Admin istrator in your office working locally or occasionally from a remote location e g Sales Staff who need to access business data and server resources External Users The external users are the customers and business partners with whom you need to exchange business data The WD Sentinel server offers different paradigms for each type of user The table below provides a view into the usage model and tasks for each category of users External Users e g Clients or Business Partners Administrator Internal Users e g Business Owner e g Employees Primary Setup Tasks Primary Setup Tasks Primary Setup Tasks e Physically connects the e None e None WD Sentinel server to the network Configures the WD Sentinel server itself This is a one time procedure Connects a Windows PC to the WD Sentinel server by installing Connector software on it Primary User Interface Primary Interface Primary Interface e Dashboard Signs in using the Launchpad Signs in using the Remote Web Access Signs in Administrator password no assi
3. LED Color State Description Power LED Flashing WD Sentinel server is currently booting the software Blue Solid WD Sentinel server has successfully booted the software and is operational Flashing Indicates that a serious fault has occurred and needs immediate attention The LCD displays the fault condition Drive LEDs Black Off If the LED is off while other drive LEDs are on no drive is installed in the bay a Drive is currently active Note that all lights in a RAID ae are active at the same time by design o Indicates drive failure The LCD also displays Storage Degraded Replace this drive as soon as possible The system is no longer RAID protected until the drive is replaced and the RAID structure is repaired Ethernet Port Green Amber Solid The left LED indicates the connection speed of the Left LED on network connection back of server e Green indicates a 1000 Mb connection e Amber indicates a 100 Mb connection Ethernet Port Green Blinking Indicates link activity Right LED on back of server WD SENTINEL DX4000 12 ADMINISTRATOR S GUIDE PRODUCT OVERVIEW Where to Find Help This manual provides step by step instructions and other important information regarding your WD product It is meant for the person serving as the administrator of the WD Sentinel DX4000 You can download translated versions and updates to this manual from htto products wdc com updates For more information and news about this produ
4. S FEATURES Accessing Computers and Shared Folders Remotely This section assumes that the Administrator has completed the setup and configuration for Remote Web Access through the Dashboard You can access files stored on the WD Sentinel DX4000 anywhere as long as you have access to the Internet Note You must use Internet Explorer 8 or 9 to access a PC using the Remote Web Access feature See Specific Problems and Corrective Actions on page 62 Logging In 1 On the Launchpad click Remote Web Access or on a web browser enter the domain address for your WD Sentinel server This is the domain address the Administrator configured while setting uo Remote Web Access on your WD Sentinel server The following web page displays in your browser WD Sentinel DX4000 Remote Web Access Windows St Server i torage 200882 iD F Remember me on this computer 2 Enter your WD Sentinel server user name and password then click the arrow to display the Remote Web Access Home for User window Remote Web Access Home for User Computers Shared Folders Media Library leases NTINEL2 Addi Storage Server 2 WOCUsersMacmini a E My ree Cor Connect con nect WD SENTINEL DX4000 41 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES Remote Web Access Home Page The Remote window includes the following sections Note You can also use the navigation links at the top of the window to
5. To restore a Windows PC that has been backed up E Click Computers and Backups on the navigation bar Select the computer that was backed up Insert a USB flash device into one of the WD Sentinel server s USB ports In the panel on the right click Additional Client Computer Backup Tasks and then Tools eo IS E a __ Additional client computer backup tasks Es Settings Tools Repair backups The repair tool attempts to repair your client computer backups if they become unusable Repair now Computer recovery Use a computer recovery key to restore a chent computer from ps an existing backup Create key Tell me more about the repair and recovery tools 5 Click Create Key to generate a bootable USB flash key configuration file on the connected USB flash drive You will use the key to boot the PC and download the backed up system Follow the wizard to complete the process 6 Remove the USB flash drive from the WD Sentinel server and connect it to the computer you want to restore WD SENTINEL DX4000 48 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES 7 Boot the Windows PC from the USB flash drive a Start the computer b Depending on your computer press F12 or another key that displays boot options c From the Boot menu select USB Device d On the Windows Boot Manager select a Windows operating system for a full system restore The Full System Restore wiz
6. if E T 3 Fis Windows Storage Server Eireren 2 Click the arrow to display the Launchpad It lists four tasks Backup Remote Web Access Shared Folders and Add ins WD SENTINEL DX4000 ADMINISTRATOR S GUIDE 36 USING THE WD SENTINEL SERVER S FEATURES Selecting Launchpad Options Windows PC or Mac Computer To select Launchpad options IF you wantto THEN AND Back up your Windows PC Click Backup Continue to Backing up Windows to the WD Sentinel server PC on page 42 manually Back up your Mac to the Click Backup Continue to Backing up with Time WD Sentinel Server using Machine Mac on page 45 Time Machine Use Remote Web Access Click Remote Web Continue to Remote Web Access on e Enable remote web Access page 26 and Accessing Computers access for users with and Shared Folders Remotely on Remote Access page 41 Privileges e Access the server from a remote location all users e Change a user password by the user Access shared folders on Click Shared Folders Continue to Accessing Shared Folders the server Over Your Network on page 40 Manage the server Click Dashboard Enter the Administrator password and Windows PCs and continue to Managing the WD Sentinel Administrators only Server Dashboard on page 16 Manage the server Mac Click Add In then Enter User Name Administrator and and Administrators only click Dashboard Passw
7. wD WD Sentinel DX4000 small Office Storage Server Administrator s Guide WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or email support service at http support wac com If the answer is not available or if you prefer please contact WD at the best telephone number shown below WD Guardian Services premium Technical Support and Extended Warranty services are also available for Small Business Customers Contact WD Technical support at hito support wdc com for information about this extra level of support and how to obtain it Your product includes 30 days of free telephone support during the 3 year standard limited warranty period This 30 day period starts on the date of your first telephone contact with WD Technical Support Email support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product on the Registration page on the user interface or online at hito register wdc com Accessing Online Support Visit our product support website at http support wdc com and choose from these topics e Downloads Download drivers software and updates for your WD product e Registration Register your WD product to get the latest updates and sp
8. 1 Press the power button for approximately 1 2 sec You may have to press it twice quickly The LCD displays SHUTTING DOWN Note In the event that the two methods above fail and you must force the unit off hold down the power button for more than 3 seconds The server powers off When you turn it back on the server executes a verification background task of the entire RAID system This process may take a long time and degrade the performance The unit is operational under this condition WD SENTINEL DX4000 28 ADMINISTRATOR S GUIDE MANAGING STORAGE ON THE WD SENTINEL SERVER Managing Storage on the WD Sentinel Server WD Sentinel Server RAID Storage Using USB Storage Replacing a Failed Drive Adding Capacity by Adding a Drive WD Sentinel Server RAID Storage RAID is the acronym for Redundant Array of Independent Disks The WD Sentinel server provides automatic RAID service to assure the integrity of the storage system For redundancy a minimum of two drives must be active The operating system and all data are protected by the RAID structure The server automates the management of the RAID With two drives installed into the system RAID 1 mirror is employed With three or four drives installed RAID 5 offers fast performance by striping data across all drives These RAID levels provide the system with both redundancy and optimum capacity If a drive in the array fails the data and operating system are still intact
9. 2 After the application runs a Server Recovery Utility window appears with three options Unlock my drives Recreate my storage Perform a recovery These options are explained below WD SENTINEL DX4000 51 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES Unlock my drives Unlock my drives unlocks the WD Sentinel server s drives if they are locked See Lock Unlock on page 23 Before starting any recovery process unlock the drives with an unlock key To create an unlock key 1 On the Server Recovery Utilities window click Unlock my drives Server Recovery Utilities Version 13 8 11 Please choose from the following options 2 Click Next and enter the password previously set to lock the drives Keep in mind that this password is not the WD Sentinel server s Administrator password It is the locked drives password see Lock Unlock on page 23 If the Administrator password was used to lock the drives enter it here K WO Sentinel C 4000 iy Unlock my drives Enter the drive password to unlock your drives Note that this disables drive security Enter Password WD SENTINEL DX4000 52 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES 3 Insert the USB flash drive into the Windows PC USB port The USB flash drive should appear in the Select USB flash drive drop down list eo sera a 4 if La Unlock my drives Select the USE flash dive from the
10. DServe Folders USE shane Descnption optional Public share on USE 5 Enter a name for the folder WD SENTINEL DX4000 30 ADMINISTRATOR S MANUAL MANAGING STORAGE ON THE WD SENTINEL SERVER 6 Click Browse and select a folder on the USB drive Note that a shared folder cannot be created at the root of the USB drive Browse For Folder Select a location for the server folder Computer co Local Disk C Local Disk D c MINI HOD E 7 Click OK and follow the instructions on the screen To stop sharing data on a USB drive 1 On the Dashboard click the Servers Folders and Hard Drives icon 2 Click the Server Folders tab then select the folder you want to stop sharing 3 On the Task bar click Stop sharing the folder aa e jo Stop Sharing a Felder Are you sure you want to stop sharing the folder When you stop sharing a folder its content will no longer be accessible using the Launchpad or Remote Web Access via Shared Folders However the folder remains on the server hard drive and you can share the folder again i needed Do you want to continue Folder name USE Share Location FiWwWD Descnption 4 Click Yes then click Close Replacing a Failed Drive It is simple to replace a failed drive in your WD Sentinel server First make sure to go to the WD Store to purchase a compatible replacement drive For a complete list of approved drive models search for Answer ID 9443 in the W
11. Recovering Restoring Mac Time Machine allows you to restore files versions of files or your entire system For additional information on recovering or restoring your system files consult your Apple documentation Note For information on recovering restoring data on your PC See Recovering Restoring Windows PC on page 48 WD SENTINEL DX4000 49 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES 1 On the Launchpad click Backup Your Time Machine backups display Tiemi Gotober 0 2012 Vos THA 2 Select the date you d like to restore to from the time line on the right of the screen 3 Click Restore in the bottom right hand side of your screen Recovering the WD Sentinel Server This feature recovers your WD Sentinel server a process that may be necessary in case the server has a virus that cannot be deleted bad or corrupted server configuration settings prevent you from starting the server or the system drive s failed Best Practice You may lose some of your data depending on the type of recovery you perform Requirements Virtual DVD software Note Free virtual DVD software is available on the internet See Create a Virtual DVD on page 50 USB flash drive 16 GB or larger Windows PC DVD burner or DVD emulation software Note Free DVD emulation software is available on the Internet For more information on emulation software see Knowledge Base Answer ID 8561 Creat
12. plans and extended warranty services that work best for your business For more information visit htto www wadc com About Displays basic information such as product serial number IP address and software version Registration Allows you to register your server with WD Once registered you will receive notifications of product and firmware updates newsletter information about new product and services as well as periodic special offers from WD Enter the required information and click Register Optionally enter the Partner ID of the WD Partner who helped you purchase or install your WD Sentinel server WD SENTINEL DX4000 19 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Home Page Tasks Panel In the panel on the right of the Home page displays links to useful WD websites and resources to make the best of your WD Sentinel server Managing User Accounts On the navigation bar click the Users icon You can now View add manage delete and activate deactivate user accounts Use the guest account Manage domain user accounts Manage passwords Manage Remote Web Access Assign user access privileges to shared folders and server resources For detailed instructions on performing any of these tasks consult Microsoft Online Help Managing Computers and Backups After you ve connect your computers to the Windows Storage Server 2008 R2 Essentials network you can manage the comput
13. Accessing the Dashboard 44 40 48 oes waded eae aa we ae eee eA 16 Performing Dashboard TaSkS 0 0 0c eee 18 Using the Home Page s lt 3 vi oh a Seda eed ke deekb me daveedes 18 Managing User ACCOUN S ss4a e84e4 ea ce i Row aa ew a eee ees 20 Managing Computers and Backups 0 0c eee 20 Managing Server Folders and Hard Drives 00000 5s 20 Montong ROG 24am uae aw aus out ao4 eon eae oe eae ea 4 21 Monitoring System Health and Alerts 0 00 eee 21 Updating Software a a aaaea eee awe ewe Pew daw da de 24 Managing Server Settings 0 00 te ees 25 Shutting Down the Server 0 eee 28 5 Managing Storage on the WD Sentinel Server 29 WD Sentinel Server RAID Storage nanasa aaa 29 Wein USB aa ns 4465 aug au Bales eee eae ees oR ee eae 65 30 WD SENTINEL DX4000 TABLE OF CONTENTS i ADMINISTRATOR S GUIDE Replacing a Failed Drive nannaa aaae es 31 Adding Capacity by Adding a Drive aaa 53 6 Using the WD Sentinel Server s Features 34 Using the Launchpad Internal Users 0 0 0 000 eee 34 Accessing Shared Folders Over Your Network 5 40 Accessing Computers and Shared Folders Remotely 41 Backing up Windows PO esate a oe ects ae cmd Ait ee eee a 42 Backing up with Time Machine Mac 0 0 0 0 eee eee 45 Recovering Restoring Windows PC 0 00 eee eee 48 Recovering Restoring Mac 6 ee te eee 49 Recovering t
14. FAVORITES M al All My Files ey Windows Server Launchpad sep 20 2012 8 M 20 Windows Server Dashboard Sep 18 2012 4 16 PM beniadd J WO Quick View Uninstaller Aug 28 2012 7 04 AM J Applications gt B Utilities Jun 13 2012 4 28 PM a Des ktop Time Machine Sep 25 2012 5 41 AM MA Documents oy TextEdit May 29 2012 2 00 PM EB System Preferences Sep 25 2012 5 41 AM Downloads 5 Stickies Sep 25 2012 5 41 AM H Movies Safari Oct 3 2012 1 29 PM So Music ie Remote Desktop Connection Jun 13 2012 11 16 AM QuickTime Player Sep 25 2012 5 41 AM paren T Preview Sep 25 2012 5 41 AM SHARED E Photo Booth Sep 25 2012 5 41 AM E minint 85hkp90 H Mission Control Sep 25 2012 5 41 AM C WOSENTINEL b Microsoft Office 2011 Sep 25 2012 5 28 AM Se eT Application Application Folder Application Application Application Application Application Application Application Application Application Application Folder Late adged ep cl SULE Ble A Sep 14 2012 3 56 Ph Aug 28 2012 7 04 Al Oct 10 2011 5 17 Ph Oct 10 2011 5 18 PN Oct 10 2011 5 18 Ph Oct 10 2011 5 18 PN Oct 10 2011 5 18 Ph Oct 10 2011 5 17 Ph Jun 13 2012 11 13 A Oct 10 2011 5 18 Ph Oct 10 2011 5 18 Ph Oct 10 2011 5 18 PN Oct 10 2011 5 18 PN Jun 13 2012 11 13 A Once you ve accessed the LaunchPad Sign In screen use the following steps to sign in and use the Launchpad 1 Enter your user name and password Sign in Lsemaunie Password
15. TLER Pioneered by WD this feature prevents drive fallout caused by the extended hard drive error recovery processes common to desktop drives Improved rotary vibration tolerance Optimized drive mechanics system characterization and process validation yield unmatched performance in high vibration environments Approved Drive Models For a complete list of approved drive models search for Answer ID 9443 in the WD Knowledge Base at http support wdc com Intel Atom Dual Core 1 80 Ghz 2 GBytes SODIMM DDR3 800 e 483 5 inch hard drive bays e Hot swap capable e Trayless design e RAID 1 2 drives only and RAID 5 8 4 drives e Automatic migration and capacity expansion e Length 6 3 inch 160 mm e Width 8 8 inch 224 mm e Height 8 1 inch 206 mm e 47Band6 TB 10 76 lb 4 88 kg e 87Band 12 TB 14 0 lb 6 35 kg e 16 TB 13 51lb 6 13 kg e 16 TB EMEA 14 51 Ib 6 58 kg 4 IB 6 TB 8 TB 12 TB 16 TB e 2 external power ports e Redundant failover e Input voltage 100 to 240 V AC e Input frequency 50 to 60 Hz e Output voltage 19V DC up to 6 32A e Operating temperature 5 to 35 C 41 to 95 F e Non operating temperature 20 to 65 C 4 to 149 F e Power e Buttons for scrolling through messages on LCD ADMINISTRATOR S GUIDE Specification LEDs LCD panel Operating System Backups Recovery Product Views Front View Power Status LED Power button Drive status LEDs WD SENTIN
16. access the Dashboard Mac 1 In the Application folder select Windows Server Dashboard 00 Applications mes a FAVORITES y E All My Files i X AirDrop gt Utilities jun 13 2012 4 28 PM Folder Oct 10 2011 5 17 PM J Applications Time Machine Sep 25 2012 5 41 AM 1 9 MB Application Oct 10 2011 5 18 PM E Desktop 7 TextEdit May 29 2012 2 00 PM 15MB Application Oct 10 2011 5 18 PM la Documents E System Preferences Sep 25 2012 5 41 AM 4 6 MB Application Oct 10 2011 5 18 PM Stickies Sep 25 2012 5 41 AM 5 6 MB Application Oct 10 2011 5 18 PM Downloads Safari Oct 3 2012 1 29 PM 40 6 MB Application Oct 10 2011 5 17 PM H Movies ye Remote Desktop Connection Jun 13 2012 11 16 AM 16 1 MB Application Jun 13 2012 11 13 AM J Music QuickTime Player Sep 25 2012 5 41 AM 41 2MB Application Oct 10 2011 5 18 PM Pictures F Preview Sep 25 2012 5 41 AM 54 9MB Application Oct 10 2011 5 18 PM g Photo Booth Sep 25 2012 5 41 AM 25 4 MB Application Oct 10 2011 5 18 PM SHARED Se Mission Control Sep 25 2012 5 41 AM 1 6 MB Application Oct 10 2011 5 18 PM WW minint 23p1n7m gt Microsoft Office 2011 Sep 25 2012 5 28 AM Folder Jun 13 2012 11 13 AM 2 For first time sign in enter the server IP address found on the LED display of your server and the Administrator password created during setup 3 Enter the following information on the Remote Desktop Connection screen User Name
17. are connected to each other Host Transfer Rate he speed at which a host computer can transfer data across an interface HTTP Hypertext Transfer Protocol Protocol used by the World Wide Web to transfer information between servers and browsers See also Protocol HTTPS Hypertext Transfer Protocol over Secure Socket Layer A protocol that provides a more secure means of configuring your device than HTTP but may affect the responsiveness of the user interface All traffic between the managing computer and the WD Sentinel server is encrypted See also Protocol Hub In a network a device joining communication lines at a central location providing a common connection to all devices on the network Interface A hardware or software protocol to manage the exchange of data between a device and a computer the most common ones are EIDE also known as PATA SATA and SCSI See also Protocol WD SENTINEL DX4000 T2 ADMINISTRATOR S GUIDE GLOSSARY IP Internet Protocol A system that controls how data messages are separated into packets routed from the sender and reassembled at the destination See also Protocol IP Address A 32 bit binary number that uniquely identifies a computer connected to the Internet ISCSI Internet Small Computer System Interface iSCSI is an IP based storage networking standard for linking data storage facilities ITunes An audio playback program used to import songs and other media fi
18. care of you WD Guardian Services offers flexible affordable and hassle free technical support and extended warranty plans with a variety of benefits Choose the plan that works best for your business Visit www wd com for details Why WD Western Digital has been making hard drives for over 40 years We know how to build drives to store and protect your data because we understand that your company s data is paramount to your business SUCCESS Package Contents Small Office Storage Server 1 RJ 45 Ethernet cable AC adapter with power cord 2nd AC adapter with power cord s with 16 TB model available on some models Quick Install Guide WD SENTINEL DX4000 5 ADMINISTRATOR S GUIDE PRODUCT OVERVIEW AC adapter Ethernet cable Quick Install Guide 2nd AC adapter for 16 TB Models For information on additional accessories for example a drive additional power adapter or Ethernet cable visit www shopwd com or www wadstore com www shopwd ca or www wastore ca www shopwd eu or www wdstore eu Base Answer ID 1048 All others Contact WD Technical Support in your region For a list of Technical Support contacts visit htto Support wdc com and see Knowledge WD SENTINEL DX4000 6 ADMINISTRATOR S GUIDE PRODUCT OVERVIEW System Requirements and Compatibility Information Requirement Client Operating System Compatibility Local Network Broadband Access WD SENTINEL DX4000 ADMINISTRATOR S G
19. drop down list If you do not see the USB flash drive in the list verify that it is inserted in the computer property and then click Refresh Please note that for added secunty the USE key is limited to Sre tim wee Select USS flash drive 512 ME minimum 7 understand that clicking Next deletes all files and folders on my USB flash drive the USB flash drive is not on the list click Refresh and search for it 5 After locating the USB flash drive click the Il understand check box to indicate that you know the process will delete all files and folders on your USB flash drive 6 Click Next to display the Congratulations and Next Steps page a Unlock my drives Congratulations You have successfully created a USB key to unlock your drives Follow the instructions below to continue Next Steps 1 Shut down your WD Sentinel 2 Restart your WD Sentinel with the USB plugged in while pressing and holding the recovery button on the back The server reboots in Recovery mode The device LCD displays the status of current operations Finish 7 Follow the steps listed on this page a Shut down the WD Sentinel server b Insert the USB flash drive into one of the server s USB ports c Restart your server while pressing and holding the Recovery button on the back of the server d Continue to hold the Recovery button until the LCD displays INITIALIZING OK LOADING RECO
20. provides a central repository for all of your company information but also as a backup server for up to 25 computers in your office network without ever needing to purchase additional backup software licenses With tts built in secure Remote Web Access your employees local or working remotely can collaborate with each other and securely access files and customer information thereby improving productivity and efficiency Featuring four hot swappable tray less drive bays WD Sentinel DX4000 provides a wide range of storage capacities from 4 TB 2 TB usable in RAID 1 configuration up to 16 TB 12 TB usable in RAID 5 configuration WD SENTINEL DX4000 3 ADMINISTRATOR S GUIDE PRODUCT OVERVIEW Key Features Plug and play installation The easy set up process allows you to integrate WD Sentinel into your office network like a pro The administration dashboard quickly guides you through the process including adding users setting up data access creating shared folders and scheduling backups Easy maintenance Replacing one of the pre installed drives or adding a new drive is as easy as Changing a light bulb Just open the door and swap out the drives WD Sentinel does the rest It seamlessly migrates the server to the appropriate RAID level and automatically expands the server s storage capacity Your users can still access your business data while the drive is being integrated No data loss No down time Comprehensive data prote
21. submit the diagnostic logs use the regular WD Support page at htto support wdc com To access WD Customer Support automatically 1 Click Request Support in the Tasks pane The Request Support window displays 2 After reading the information on the screen click the agree and would like to proceed checkbox then click Proceed The WD Support Ask a Question page displays Note The first time you do this an Internet Explorer Security Screen displays Clear the check box and click Close 3 Complete the online form and click Submit Question A diagnostic report of the WD Sentinel server is automatically attaches to the form Your request is added to the WD Support queue and assigned a confirmation number You will receive an email from WD Support regarding your question Important For faster service phone service call WWD Support For the latest phone numbers and contact information in your region see Contacting WD Technical Support on page ii or http support wdc com Have your confirmation ready when you call Lock Unlock For security reasons you can lock or unlock the drives You cannot lock or unlock an individual drive you either lock them all or unlock them all using a password you create here This password may be but does not have to be the same as the WD Sentinel server Administrator password Important Store your password in a secure place If the password is lost there is no way to get it back or u
22. through the chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions When the power cord or plug is damaged or frayed lf liquid has been spilled on the product Ifthe product has been exposed to rain or water Ifthe product does not operate normally when the operating instructions are fol lowed Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to return the product to normal condition Ifthe product has been dropped or the chassis has been damaged WD SENTINEL DX4000 1 ADMINISTRATOR S GUIDE IMPORTANT USER INFORMATION fthe product exhibits a distinct change in performance contact WD Customer Sup port at Atto support wdc com WARNING The WD Sentinel Server uses a lithium battery type CR2032 There is danger of an explosion if the battery is incorrectly replaced Replace only with the same or equivalent battery type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation The WD Sentinel server may be damaged by rough handling
23. view these sections Computers Note Connecting to computers or the WD Sentinel server using Remote Web Access requires the Internet Explorer browser Click Connect to connect to your WD Sentinel server or to a computer on your network If the Internet Explorer you are using does not have Active X Client click OK to install it then complete the wizard Shared Folders Access shared folders on the WD Sentinel server The folders may include Documents Pictures Music Video Recorded TV and any additional shared folders the Administrator may create using the Dashboard A user with Read amp Write access to a particular shared folder is able to modify the contents of the existing files upload new files or delete files from the folder Note Only the folders for which the user has permissions are displayed under Shared Folders on Remote Web Access Media Library Browse through your pictures music videos and recorded videos The WD Sentinel server automatically discovers the media files and adds them to your media library The built in media capabilities allow you to view your pictures in a slideshow steam digital music or stream videos over the web Backing up Windows PC The WD Sentinel server backup is based upon block level de duplication a process that backs up data without unnecessarily backing up the same data more than once This powerful process uses less network traffic for execution provides a full bac
24. your desktop open Windows Explorer Under Network select your WD Sentinel device Select the folder to which you ve saved your iSCSI Target image files usually the Server gt largetlmageFiles folder Right click the target you d like to export and select Copy from the menu Navigate to a different folder Right click in the folder and select Paste Your iSCSI Target image file is now exported to a different folder Note The target image files will have the same name as the iSCSI target you just copied and will have a img file extension Importing an iSCSI Target To import an iSCSI Target into your WD Sentinel follow the steps outlined in Create an ISCSI Target on page 68 following step 4 selecting the Create this target from an existing image file checkbox to import your iSCSI target WD SENTINEL DX4000 T1 ADMINISTRATOR S MANUAL GLOSSARY Glossary CIFS Common Internet File System The recommended file sharing protocol for Windows platform allows users to access shares through My Network Places Mac OS X or later also supports the CIFS protocol See also Protocol CLIENT COMPUTER A computer that accesses services made available by a server computer DHCP Dynamic Host Configuration Protocol A protocol for assigning IP addresses to devices on a network With dynamic addressing a device can have a different IP address each time it connects to the network In some systems the device s I
25. 0 65 ADMINISTRATOR S GUIDE REGULATORY AND WARRANTY INFORMATION Limited Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your limited warranty depends on the country in which your Product was purchased The term of your limited warranty is for 3 years in the North South and Central America region 3 years in the Europe the Middle East and Africa region and 3 years in the Asia Pacific region unless otherwise required by law The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt WD may at its discretion make extended warranties available for purchase WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures including the mounting frame unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at htto support wdc com accident or mishandling while in the possession of someone other than
26. 7O 1 Inthe iSCSI tab select the target you d like to disable 2 Inthe iSCSI Tasks pane click Disable Target The Disable a Target message appears ome er i Rey oe aE AL Ls hle a arge Are you sure you want to disable this target Disabling this target will make it unavailable to initiators Do you want to disable this target Disable Target Cancel 1 A G2 A Serve settings Help Enabling an iSCSI Target 1 Inthe iSCSI tab select the disabled Target you d like to enable 2 Inthe iSCSI Task pane click Enable Target Your target is now enabled Deleting an iSCSI Target WARNING Deleting your iSCSI Target completely removes the target If you d like to temporarily disable the target See Disable an iSCSI Target on page 70 1 Inthe iSCSI tab select the target you d like to delete WD SENTINEL DX4000 70 ADMINISTRATOR S MANUAL A APPENDIX In the Task Pane click Delete Target The Delete a Target message displays Delete a Target Are you sure that you want to delete this target Deleting this target will make it permanently unavailable to all initiators logged on to the target and all files 3 3 associated with the target will be deleted This action cannot be undone Do you want to delete the target Delete Target Cancel 3 Click Delete Target Your Target is deleted and removed from the iSCSI target list Exporting an iSCSI Target 1 2 3 On
27. D Knowledge Base at hitp support wdc com The drives in the WD Sentinel server are hot swappable This means that the WD Sentinel server can remain powered on while you replace the drive Once you replace the drive the WD Sentinel server automatically reconfigures the RAID See Find compatible hard drives on page 23 Use the following steps to replace a failed drive in your WD Sentinel server 1 Verify that the LED for the bad drive is solid red WD SENTINEL DX4000 31 ADMINISTRATOR S MANUAL MANAGING STORAGE ON THE WD SENTINEL SERVER 2 Open the door on the front of the server 3 Unlatch the handle on the front of the drive 4 When it snaps open pull out the drive 5 Slide the replacement drive into the drive bay making sure it is seated properly and that it is facing the right way 6 Using some force snap the handle shut 7 Close the door on the front of the server making sure it snaps shut The LED remains blank until the rebuild is complete The rebuild percentage displays on the LCD WD SENTINEL DX4000 32 ADMINISTRATOR S MANUAL MANAGING STORAGE ON THE WD SENTINEL SERVER Adding Capacity by Adding a Drive To increase capacity simply insert an additional drive into the system The system does not have to be turned off or disengaged from its work to do this The WD Sentinel server automatically recognizes the drive checks to see if the drive is approved for use in the WD Sentinel ser
28. EL DX4000 PRODUCT OVERVIEW Description 1 Power LED e Flashing blue indicates boot status e Flashings red indicates a fault condition e Solid blue once booted and there are no pending fault conditions indicates a good operational state 4 Drive Bay LEDs e Flashing blue or solid blue indicates drive activity e Solid RED indicates drive fault Drive must be replaced 2 lines of 16 characters for status and alerts Windows Storage Server 2008 R2 Essentials 25 client computer support for backup server based e Bare metal restore e File folder level restore Scroll buttons OR ceases OSteeeeees eee POteeeeessue OOteeesessee OC OSes ee ee s as Door covering drives eSSSSSSSCEH CC HEHEHE HEHE He ADMINISTRATOR S GUIDE PRODUCT OVERVIEW Back View Power ports USB ports Ethernet ports 1 amp 2 1 amp 2 1 amp 2 do cene ia ano Porch Ekg te AE 0 6e Reset Recovery button O O D O O5 O oy 0 0 0 0 OO Oro Oo OO O O OO OO O OO Kensington Security Lock Component Jeon Description Ethernet ports Connect the device to a local network pees mE Connects the device to an AC adapter and the power outlet Reset Recovery C Button on the back of the server recovers the server including the operating button I system while using a USB drive in an event of an OS corruption USB ports ig Connects with USB 2 0 or 3 0 d
29. Enter Administrator Administrator Password he password you created during setup Computer Name The server name you created during setup The Dashboard appears GETTING STARTED TASKS COMMON TASKS Te fingh itir up ya boner coenplete thapa Getting Started Tanks Complete these tasks Get updates for other Micensott products S me Configure meda petter WD SENTINEL DX4000 17 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD The Dashboard Home page displays Navigation icons Alerts and Server Settings Tabs E91 A a amp Server setting fE r line help 1 Se omh en GETTING STARTED TASKS COMMON TASKS To finish setting up your server complete these Getting Started Tasks Complete these tasks Get updates for other Microsoft products Set up Remote Web Access Set options for shanng Configure media settings Leam about centralized storage Set up alert email notification Tasks Pane Performing Dashboard Tasks The Administrator uses the Dashboard to perform administrative tasks such as creating user accounts setting up access privileges to shared folders and other server resources managing shared folders and monitoring the WD Sentinel server For information about an additional task backing up a computer to the WD Sentinel server see Backing up Windows PC on page 42 Using the Home Page _ The main part of the Home page lists some of the re
30. GNU general public license 66 H Health tab 21 help where to find 13 Help icon 18 Home page 18 tabs 19 tasks 20 I ICES NMB 003 compliance 64 icon Add ins 21 alerts 19 Computer and Backups 20 Computers and Backups 43 Help 18 Launchpad 34 Monitor 21 navigation 18 Server Folders and Hard Drives 20 Trash 39 User 20 T increasing storage capacity 33 internal users tasks 14 L Launchpad accessingonaPC 34 backing up 44 icon 34 managing 37 options 37 starting a backup 44 uninstalling on a Mac computer 39 uninstalling on Windows PC 39 lock password changing 24 M Mac backing up 45 Mac computer accessing Launchpad 35 managing the Launchpad 37 media library accessing remotely 42 Microsoft software updating 25 Monitor icon 21 monitoring system health 21 N navigation icons 18 network connection health 21 O office uses 15 online product registration ii operating system requirements 7 P package contents 5 password Administrator 14 lock unlock 23 password and user name 14 power supplies 21 product registration ii R RAID storage 29 67 recovering data PC 48 recovering the WD Sentinel server 50 reference resources 12 registration online ii regulatory compliance 64 Remote Web Access 26 WD SENTINEL DX4000 ADMINISTRATOR S GUIDE INDEX accessing computers and shared fold ers 41 media library 42 replacement drives 23 replacing a drive 31 requirements operating systems 7 server rec
31. LS EFS Class B Device 1 Please note that this device has been approved for non business purposes and may be used in any environment including residential areas Environmental Compliance China 0 RRBAEPRASANHMA MH ASRRABH SJT 11363 2006 APREN ARM AMRARAKS X RRBAPAN WANA RBH SJT 11363 2006 AHHH AY REE Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support website at hitto support wdc com for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration Serial number required via htto support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession WD SENTINEL DX400
32. P address even changes while it is still connected DHCP also supports a mix of static and dynamic IP addresses See also Protocol DLNA Digital Living Network Alliance The group of consumer electronics computing industry and mobile device companies that sets standards for product compatibility thus enabling users to share content in their home DMA Digital Media Adapter A device that gives home entertainment devices the ability to transfer media such as music photos videos to and from other devices over the network DNS Domain Name Service A system that allows a network name server to translate text host names into numeric IP addresses used to uniquely identify any device connected to the Internet ESD Electrostatic discharge Ethernet A standard method of connecting computers to a Local Area Network LAN File Transfer Protocol FTP A network protocol used to transfer data from one computer to another through a network FTP is a popular choice for exchanging files independent of the operating systems involved GreenPower Technology Engineering technology developed by WD to bring more energy efficient hard drive options to our customers WD hard drives with GreenPower technology yield average power savings of 4 5 watts over competitors drives while maintaining solid performance Host Ihe computer to which other computers and peripherals connect Host Interface Ihe point at which a host and a drive
33. UIDE Description Windows 7 e Home Basic x86 and x64 e Home Premium x86 and x64 e Professional x86 and x64 e Ultimate x86 and x64 e Enterprise x86 and x64 e Starter x86 Windows Vista e Home Basic with Service Pack 2 SP2 x86 x64 e Home Premium with SP2 x86 and x64 e Business with SP2 x86 and x64 e Ultimate with SP2 x86 and x64 e Enterprise with SP2 x86 and x64 e Starter with SP2 x86 Windows XP e Home with Service Pack 3 SP3 e Professional with SP3 e Media Center 2005 with SP3 Mac OS X e Leopard e Snow Leopard e Lion e Mountain Lion For Mac OS X Lion and Mountain Lion ensure that your WD Sentinel server has the latest software updates from Microsoft and Western Digital e Router switch Gigabit Ethernet recommended to maximize performance e DHCP enabled Required for remote access outside the LAN PRODUCT OVERVIEW Technical Specifications Specification Interfaces I O ports Supported protocols Internal hard drives CPU Memory Drive bays RAID level Physical dimensions Weight Capacities Power Power supply Temperature Switches WD SENTINEL DX4000 Description e High performance 10 100 1000 Gigabit Ethernet connection e 2 ports of powered USB 3 0 e 2 Ethernet RJ 45 Ports e 2 USB 3 0 Ports CIFS SMB NFS HTTP HTTPS WebDAV 2 4 WD 3 5 inch SATA RAID Edition hard drives with RAID specific time limited error recovery
34. VERY Release the Recovery button e Allow the recovery process to complete When it is done the LCD displays UNLOCK DRIVES SUCCESS WD SENTINEL DX4000 53 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES Recreating the storage The Recreate my storage option recreates the storage partition and RAID for your WD Sentinel server WARNING Only use this option if you are replacing all drives or if the partition or RAID is corrupted This option may delete user data 1 On the Server Recovery Utilities page click Recreate my storage ae Server Recovery Utilities Version 1 48 11 Please choose from the following apions A Unlock my drags 2 Click Next The Recreate Storage page displays Recreate Storage This utility attempts to recreate your storage RAID volume Note that this operation may take up to five minutes if the drives are unlocked and up to 12 hours if the drives are locked A Caution This utility recreates your storage volume Please note that this may result in erasing data from your hard drives in certain senarios including but not limited to when your storage volume has errors your drives are locked and so forth If you already have data on your drives WD strongly recommends that you create a backup before continuing iI understand this operation may erase all the data stored on my idrives 3 Read the caution and click the check box to indicate you kno
35. WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product with an equivalent or better Product The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from State to state GNU General Public License GPL
36. ame Size 100 0 3 1 5 TH Available 4 Create this target from an existing image file Image file to use Security w None CHAP Create Target Cancel a Select the button b On the Image file to use window navigate to the location of your target image file then click Open 5 Select the security type for your target fa New iSCSI Target Target Attributes Alias Target 1 Marne Size 100 0 GB 2578 Available Create this target from an existing image file Security ONone CHAP Settings 5 CHAP User Name Target Create Target Secret Create Target Cancel None Does not assign security for your target CHAP Assigns Challenge Handshake Authentication Protocol CHAP security to your target lf you d like to change your User Name click Edit Note that the name must match your initiator CHAP name Enter your Target Secret The Target Secret is a security key that must be between 12 to 16 alphanumeric characters 6 Click Create Target Edit an iSCSI Target 1 On the iSCSI Tasks pane click Edit Target Settings 2 Modify the required and optional settings as desired 3 Click Modify Target WD SENTINEL DX4000 69 ADMINISTRATOR S MANUAL APPENDIX Disable an iSCSI Target Note Disabling your iSCSI Target temporarily suspends the target but does not remove it If you d like to permanently remove the target See Deleting an iSCSI Target on page
37. and the WD Sentinel server continues to provide service 3 TB Drives 3 TB Capacity RAID Level 1 2 Drives RAID Level 5 8 Drives RAID Level 5 4 Drives 6 TB Capacity 9 TB Capacity Important f you have one bad drive the server operates normally However if a second drive fails the server will no longer operate You will need to recover the server and or replace the failed drive a A best practice is to have a replacement drive readily available The WD Sentinel server lets you Know when a drive fails in the following ways The message STORAGE DEGRADED appears on the WD Sentinel server LCD The LED above the bad drive is solid red The Power LED on the WD Sentinel server flashes red indicating a serious fault Anemail Alert is posted if you have set it up to do so See Monitoring System Health and Alerts on page 21 To recover from a failed drive simply replace the drive the one with the red LED over the bay door with an approved drive for the WD Sentinel server see Find compatible hard drives on page 23 The WD Sentinel server validates the replaced drive and automatically integrates It into the RAID array This operation takes many hours to accomplish Progress of this operation appears on the display as well as on the Dashboard It is not necessary to power off or disengage the WD Sentinel server to perform this operation While the server is verifying the RAID array
38. ard Welcome screen displays f a message indicates that you do not have the correct network card driver insert the USB flash drive with the driver into another USB port on the Windows PC and follow the steps in the wizard to restore the computer f you do have the correct driver click Continue and complete the steps in the wizard to restore the computer Note Refer to Microsoft Online Help for additional information To recover individual files and folders 1 Click the Computers and Backups icon and select the computer from which you would like to recover the backup files Set peter Ta aer sta Laka Sn tay ya te Taj Windows Storage Server 2008 R2 Dashboard eee Gi A a G Server setings Help Name Status Description Backup status Aberts Computers A M LestieLaptop Online Micradort Windows T Pro Suecessful No alerts jB Lestiesbacmini Online macmini office Successful Ho alerts IE MININTASHKPSO Online Windows 7 Office 1 Successful No alerts Server A a WDSENTINEL Online My storage sener Unknown EN Waming Archived computer backups E 2 Inthe Task panel click Restore Files or Folders for the Computer The server displays a list of your backups 3 Select the backup that has the files and folders you want to restore and click Next 4 Follow the wizard to select the files and folders and recover them to your computer See Microsoft Online Helo for additional information
39. ata over an existing IP network by using the TCP IP protocol The encapsulated SCSI commands and data can be transmitted over a local area network LAN or a wide area network WAN As with traditional SCSI an iSCSI storage solution requires at least one initiator residing on the client computer and at least one target residing on the storage server Once the connection is established between the iSCSI initiator and the iSCSI target the operating system on the iSCSI initiator sees the storage as a local storage device that can be formatted read and written in the usual manner Your WD Sentinel server allows you to create and manage iSCSI targets The iSCSI target provides storage similar to a local hard disk drive but is accessed over a network rather than locally The iSCSI target is protected by the underlying RAID structure of the WD Sentinel server iSCSI Roles Initiator A client computer that accesses storage devices using SCSI commands over an IP network Target A network attached storage device that provides access to logical disks which can be created on the WD Sentinel server Managing iSCSI Targets Click the ISCSI icon to open the iSCSI page D initiators connected 0 imitiator s connected WD SENTINEL DX4000 67 ADMINISTRATOR S MANUAL APPENDIX a Alias The user friendly name used as an additional descriptive name for the target Status The status of your target e xx initiators conn
40. aunchpad Sign in page using one of the following methods Best Practice Ideally you set up a user name and password for yourself and given it all access privileges so you too can use the Launchpad shortcuts Accessing the Launchpad To access the Launchpad Windows 1 Do one of the following Click Start gt All Program s gt Windows Storage Server 2008 R2 gt Windows Storage Server 2008 R2 Launchpad Double click the Launchpad icon ld Right click the Launchpad icon in your system tray and select Open Launchpad Open Launchpad Open Dashboard View Alerts Exit Launchpad WD SENTINEL DX4000 34 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES 2 Enter your user name and password 3 Click the right arrow to display the Launchpad which lists four tasks that authorized users can perform Backup Remote Web Access Shared Folders and Dashboard Note The Dashboard option is only useful to a user with Administrative privileges and knowledge of the Administrator password LAUNCHPAD To access the Launchpad Mac 1 Do one of the following Double click the Launchpad icon on your Mac Toolbar Windows Server Launchpad SVEN Oa WD SENTINEL DX4000 ADMINISTRATOR S GUIDE 35 USING THE WD SENTINEL SERVER S FEATURES Select Finder gt Applications gt Windows Server Launchpad f a Applications ers ss miaa nme
41. b Access on the Server Settings page Remote Web Access is turned off by default Note The Home page provides a Getting Started task for enabling Remote Web Access by clicking link to the process _ Server Settings General Kihedia HomeGroup Remote Web Access 7 E Domain p Router Router IP Model hice deta Doman mame The domain name is not set up Set up Web site settings To customize of change your Web site settings click Customize Lustormnuze iat at Remote Web Access macy ttatement 1 Under Server Settings click Remote Web Access in the panel on the left 2 Click Turn on and complete the wizard to set up your router set a domain name and change Internet settings 3 Grant Remote Web Access privileges if you want a user to access the WD Sentinel server shared folders computers media Home page links and the Dashboard administrators only when you create or update a user account To view a user s current privileges click the Users icon in the Navigation bar Note The Guest account cannot have Remote Web Access Note Refer to Microsoft Online Help for detailed information about setting up remote web access and for troubleshooting connection issues Domain This option is available for networks that have an Active Domain server for user control A domain is a group of computers under the control of a server Known as the domain controller In the case of the Sentinel DX4000 it enhances se
42. commended tasks to perform the first time you sign in to the Dashboard To perform these tasks from the Home page just click the relevant links The panel on the right offers easy access to the WD Sentinel DX4000 community and to WD resources The rest of this chapter discusses the tasks the Administrator can perform on the Dashboard WD SENTINEL DX4000 18 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD GETTING STARTED TASKS COMMON TASKS To finish setting up your server complete these Getting Started Tasks Complete these tasks Get updates for other Microsoft products Set up Remote Web Access Set options for sharing Configure media settings Leam about centralized storage Set up alert email notification For a full description of the typical components of a page including the Critical Warning and Informational Alert icons see the Microsoft Online Help Home Page Tabs The Home page contains four tabs summarized below Home Complete basic tasks that will get you started with the WD Sentinel server For information about these tasks see the Microsoft Online Help Best Practices e Complete the Getting Started tasks on the Home page of the Dashboard e Create at least one active user account the first time you access the Dashboard WD Guardian Services Western Digital offers WD Guardian Services for Small Business customers Choose from various technical support
43. ct visit our website at htto www wdc cony Additional Reference Description Quick Install Guide for Administrators Included in the product box or available at htto products wdc com WDSentinel helps you install the WD Sentinel server and gets you started using it WD Online Help Specific descriptions and instructions accessed on WD specific Monitor pages on the Dashboard Microsoft Online Help e Access detailed explanations and instructions for a particular page by clicking the Help button telp at the top right of the Dashboard e Search for help on a specific topic or term by entering it in the Microsoft Online Help search field at the top right of the page e Access the entire Microsoft Online Helo system by clicking Microsoft Online Help Important Not all Microsoft Online Help is applicable to the WD Sentinel DX4000 The WD Online Help and this Administrator s Guide take precedence over the Microsoft Online Help WD SENTINEL DX4000 13 ADMINISTRATOR S GUIDE USER ROLES AND RESPONSIBILITIES User Roles and Responsibilities Types of WD Sentinel DX4000 Users How the WD Sentinel DX4000 Fits into Your Office This chapter reviews how the WD Sentinel server fits into your office and delineates the tasks for which the Administrator and Users have responsibilities Types of WD Sentinel DX4000 Users At a high level there are two categories of users who need to access one or more features of your WD Sentinel server
44. ction for your entire office has never been easier The drives inside Pre configured with hard drives optimized for reliability quality and performance RAID Featuring levels tor 5 for data protection and speed Automatic backup and restore he software saves time and space by performing a full backup the first time and then automatically backing up only the data that has changed since the previous backup In the event of a drive failure WD Sentinel s easy restore function finds your files restores them to their previous location and gets you up and running again quickly The backup software also includes full metal backup Dual Ethernet ports Comes configured in Adaptive Fault Tolerance which keeps your network available by automatically switching to the second Ethernet port if the first one should fail Optional dual power supply WD Sentinel DX4000 offers the small business owner the option of adding a second power supply that will take over should a power surge or other failure damage the first power supply With the optional second power supply you have the added peace of mind knowing that your system will remain operational Secure remote access WD Sentinel is perfect for businesses with employees working in satellite or home offices because you have the security of knowing all your business files are safely stored in one place and remote employees can access them from any computer with an Internet connection WD Sen
45. curity by allowing only users with necessary permissions to access the server Refer to Microsoft Online Help for detailed information For information on acceptable domains go to hito support wdc com and search for Knowledge Base Answer ID 8549 WD SENTINEL DX4000 2 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Shutting Down the Server The WD Sentinel server is intended to be on at all times providing shared data and backup services A best practice is to avoid turning the unit off However if it does become necessary for example moving the server to a different location then follow the procedures below It is very important that the WD Sentinel server be shut down or restarted in a clean and graceful manner There are two ways to do this Through the Server Settings section in the Dashboard Through the power switch on the front panel of the server WARNING To avoid a potentially unclean shutdown that could corrupt the RAID configuration shut down the server through the Dashboard rather than the front panel To shut down or restart using the Dashboard Preferred method 1 Click Server Settings in the icon bar 2 To shut down right click the red button in the lower left corner of the page and select Shut down Shut down 3 To restart right click the arrow and select Restart 4 When the confirmation message appears click Yes To perform a clean shutdown using the front panel
46. d Mac 1 On the Launchpad click Shared Folders 2 Select the shared folder you d like to mount on your mac then click OK Select the volumes you want to mount on Documents Music Pictures Recorded TV Vide Cancel OK lf all shared folders are mounted on your Mac click Cancel then open Finder Click the IP Address of your WD Sentinel under Shared to display your Shared Folders 3 The selected shared folder displays on your desktop EI Pictures EE m m eE FAVORITES Nae Date Modified 2012 09 21 09 41 57 Sep 21 2012 9 43 AM ag 2012 09 25_06 10 15 Sep 25 2012 6 10 AM AirDrop 2012 09 25_06 10 53 Sep 25 2012 6 10 AM gfe Applications 2012 09 25_07 40 14 Sep 25 2012 7 40 AM E Desktop 2012 09 25_07 41 28 Sep 25 2012 7 41 AM 2012 09 25_07 42 36 Sep 25 2012 7 43 AM 2012 09 25_08 00 19 png Sep 25 2012 8 02 AM Downloads 2012 09 25_08 18 24 Sep 25 2012 8 18 AM H Movies 2012 10 10_10 23 39 Oct 10 2012 10 24 AM Ji Music 2012 10 10_10 24 35 Oct 10 2012 10 24 AM 2012 10 15_06 01 36 Oct 15 2012 6 01 AM 012 10 31_07 58 49 Yesterday 8 02 AM SHARED 2012 10 31 08 01 30 Yesterday 8 03 AM 192 168 2012 11 01_09 04 07 Today 9 04 AM D All My Files i Documents Pictures 2012 11 01_09 06 03 Today 9 06 AM T minint 4 2012 11 01 09 28 28 Today 9 28 AM C WDSENT gt leslielaptop Ea Norman Co WD SENTINEL DX4000 40 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER
47. e a Virtual DVD WARNING WD does not assist in the installation of third party programs such as a Virtual DVD The information provided below is to assist customers with the creation of a recovery disk for a WD Sentinel DX4000 Western Digital is not responsible for any damage to your computer or data resulting from using third party software 1 Download the Server Recovery ISO file and save it to a preferred location on your computer WD SENTINEL DX4000 50 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES 2 Download and install a virtual DVD software program Available virtual DVD programs include PowerlSO http www poweriso com Virtual CloneDrive http www slysoft com 3 Following your third party software instructions mount the Server Recovery ISO to a virtual DVD Run the Virtual DVD 1 Mount the Recovery DVD into your computer following the instructions for your virtual DVD software If you are running Windows Vista Windows 7 click Run Setup exe on the window that displays a DVD RW Drive E Server Recovery Sy DVD PANAM T Always do this for software and games Install or run program from your media Run Setup exe Published by Western Digital Technologies General options Open folder to view files View more AutoPlay options in Control Panel If you are running on a Windows computer by clicking Setup exe under My Computer
48. e a unique user account for each client and vendor you want to exchange data with and create a dedicated Shared Folder for each such external user To prevent giving external users access to your sensitive data make sure that the user accounts you create have the appropriate permissions for only the folders you have created for them To start collaborating with your external users just provide them with the domain address of your WD Sentinel server and their user name and password Shutting Down Unclean shutdowns are hard on RAIDed systems The WD Sentinel server recognizes an unclean shut down and upon the reapplication of power begins a long sequence of examining the RAID for errors and bringing the RAID configuration back into alignment This sequence can take many hours To avoid this situation and to assure that the unit always experiences clean shutdowns and the best data integrity use an Uninterruptible Power Supply UPS Note Performance is affected during a RAID rebuild and verification Before shutting down the server stop any backups currently running To avoid possible corruption do not unplug the power from the unit while it is running WD SENTINEL DX4000 61 ADMINISTRATOR S GUIDE TROUBLESHOOTING Troubleshooting First Steps Checklist Specific Problems and Corrective Actions For any issue first ensure that you are using the latest firmware for the WD Sentinel server See Updating Software on page 24 for
49. e may be e Normal e Failed Visit WD Store to replace CAUTION Imminent failure detected Please replace this hard drive immediately Enclosure The temperature within the server enclosure CPUs 1 amp 2 The Temperature status and status description for each CPU The server does not have two physical CPUs but instead uses a dual core CPU CPU 1 and CPU 2 represent the details for each core The status may be e Normal e Warm e Hot The status of the server s cooling fan may be e Active e Inactive Speed of revolutions in RPMs The server has two power supplies If you use both and one fails the other takes over and the WD Sentinel server remains operational The status may be e Active e Inactive 22 MANAGING THE WD SENTINEL SERVER DASHBOARD Health Tasks Find compatible hard drives To view a list of WD drives that can be used in the WD Sentinel server 1 Click Compatible Hard Drives in the Task pane A pop up screen lists each drive with its model number description and maximum capacity 2 If desired click the WD Store button to view or buy additional drives 3 To exit click OK Request Support The Request Support function collects information about your WD Sentinel and sends a diagnostic report to the WD Support server It then opens the WD Support website where you can enter a few details regarding the problem to route it to the appropriate support team Note If you do not want to
50. ecial offers e Warranty amp RMA Services Get Warranty Product Replacement RMA RMA Status and Data Recovery Information e Knowledge Base Enter keyword phrase answer ID or PID e Installation Get manuals installation guides and documentation for your WD product e WD Community Share your thoughts and connect with other WD users Contacting WD Technical Support When contacting WD for support have your WD product serial number system hardware and system software versions available North America Europe toll free 00 800 211 02110 English 855 556 5117 Spanish 855 556 5117 Europe 31 880062100 Middle East 31 880062100 Mexico 001 8002754932 Isreal 014 800 211 02110 Africa 31 880062100 South Africa 00 800 211 02110 South America Asia Pacific Chile 1230 020 5871 Australia 1 800 42 9861 Venezuela 0800 100 2855 China 00 800 211 02110 Peru 0800 54003 Hong Kong 001 800 6008 6008 Uruguay 000 413 598 3787 India 1 800 200 5789 Argentina 0800 4440839 Indonesia 803 852 9439 Brazil 0021 0800 211 02110 Japan 001 800 211 02110 0033 800 211 02110 0061 800 211 02110 Columbia 009 800 211 02110 Korea 001 800 211 02110 002 800 211 02110 Malaysia 00 800 211 02110 Philippines 00 800 211 02110 Singapore OO 800 211 02110 Taiwan 00 800 211 02110 Thailand 001 800 211 02110 Toll free number available in the following countries Austria Belgium Cyprus Czech Republic Denmark Finland France Germany Greece Hun
51. ected e Disabled Security The assigned security for the target e None No security has been assigned to this target e CHAP Challenge Handshake Authentication Protocol CHAP security has been assigned to the target Size The size of the target e g 4 GB 1 TB Server Capacity Displays the total amount of space on your server and how it is distributed i e available server space used server space Server Capacity 200 0 MB p aoe ste Create an iSCSI Target To create an iSCSI Target that can be used in the WD Sentinel DX4000 server 1 Click Create an iSCSI Target in the ISCSI Tasks pane The New iSCSI Target window appears Ray New iSCSI Target Target Attributes Alias Name Size GB 2578 Available Create this target from an existing image file Security o None CHAP Create Target r Cancel 2 Inthe Alias field enter an alias for your target The alias should be a descriptive name for your target 3 Inthe Size field enter the size of your target then select the unit of information e g KB MB GB TB from the pull down menu Note Available space displays to the right of this field WD SENTINEL DX4000 68 ADMINISTRATOR S MANUAL APPENDIX 4 Click Create this target from an existing image file to create a target from an existing image file Note Use this step only if you have an existing iSCSI target image file aj New iSCSI Target ca Target Attributes Alias M
52. er your server Prepare the USB flash drive for server recovery Select the USB flash drive from the drop down list If you do not see the USB flash drive in the list verify that it is inserted in the computer properly and then click Refresh USB flash drives that are not large enough are not included in the list Select USB flash drive USE 2 0 FD USB Device Drive 1 G X Refresh V I understand that if I click Next all files and folders on my USB flash drive will be deleted 5 The USB flash drive should appear in the Select USB flash drive drop down list If it is not on the list click Refresh and search for it 6 After locating the USB drive click the check box to acknowledge that you know clicking Next will delete all files and folders on the USB flash drive 7 Click Next The Preparing the USB flash drive for server recovery screen displays 8 The recovery application on the DVD prepares the USB drive This process can take up to 15 minutes to complete After the USB drive preparation is done the Start your server in recovery mode screen displays Start your server in recovery mode To start your WD Sentinel in recovery mode Turn the power off on the WO Sentinel insert the USB you created into one of the USB ports on the WD Sentinel Locate the Recovery Button at the rear of the unit Press and hold the button and turn on the power to the WD Sentinel Continue to hold the button until t
53. ers from a central location in the Computers and Backup section of the Dashboard including Viewing a list of computers connected to your server Viewing computer properties and health alerts for each connected computer Setting up and managing computer backups Restoring files and folders to computers For detailed instructions on performing any of these tasks consult Microsoft Online Help Managing Server Folders and Hard Drives sis The WD Sentinel DX4000 contains two tabs The Server tab allows you to view and manage the properties of the shared folders on your server including Managing your company s shared folders Accessing shared folders locally or remotely Uploading or download files locally or remotely The Hard Drives tab allows you to view and check the health of the drives that are attached to your server For detailed instructions on performing any of these tasks consult Microsoft Online Help WD SENTINEL DX4000 20 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Monitoring Add ins The Add ins section of the Windows Storage Server 2008 R2 Essentials Dashboard includes tasks that help you view and manage the Add ins that are installed on the server For detailed instructions on monitoring add ins consult Microsoft Online Help Monitoring System Health and Alerts The Monitor module of the Dashboard includes tasks that help you view and manage the WD Senti
54. es metropolitan regional or national boundaries WD SENTINEL DX4000 74 ADMINISTRATOR S GUIDE Index A About tab 19 accessing Dashboard 16 accessing Launchpad Mac computer 35 Windows PC 34 accessing shared folders via network 40 via Remote Web Access 41 accessories 6 adding storage capacity 33 Administrator s tasks 14 alerticons 19 alerts 21 automatic backups 43 48 automatically updating WD software 25 B back view 9 backing up using Dashboard 45 using Launchpad 44 Windows PC 42 44 45 with Time Machine 45 backups automatic 43 48 bare metal restore 48 basic product information 19 best practices getting started 19 replacing drives 61 setting up client computers 60 setting up WD Sentinel DX4000 60 using efficiently 60 box contents 5 C China RoHS 65 compliance 64 regulatory 64 safety 64 computers connecting 16 Remote Web Access 41 Computers and Backups 20 Computers and Backups icon 43 connecting Windows PC to shared folders without Launchpad 62 WD SENTINEL DX4000 ADMINISTRATOR S GUIDE INDEX cooling fan 21 Customer Support automatic request 23 contacts ii D Dashboard accessing 16 tabs 18 tasks 18 description of WD Sentinel DX4000 3 document conventions 2 drives compatible 23 lock unlock 23 E enabling Remote Web Access 26 environmental compliance China 65 external users tasks 14 F FCC Class B information 64 files and folders recovering 48 49 front view 9 G
55. evices such as a USB storage or a UPS WD SENTINEL DX4000 10 ADMINISTRATOR S GUIDE Indicators LCD PRODUCT OVERVIEW The Liquid Crystal Display LCD on the front of the WD Sentinel server is a portal into its status Normally the LCD displays the name of the WD Sentinel server that the administrator assigned during initial setup along with its IP address You can use either of these to discover and communicate with the server See the Quick Install Guide for Administrators Use the scroll buttons to the right of the LCD to display Number of drives that are installed Available capacity Status If an alert occurs or the WD Sentinel server is performing certain operations the following status displays in the LCD Alert Backup Failed Capacity Low Drive Overtemp Ethernet 1 Disconnected Ethernet 2 Disconnected Fan Failed Imminent Drive Failure Initializing Invalid Drive Invalid Drive Capacity Migrating Network Disconnected Power Supply 1 Failed Power Supply 2 Failed Reboot Repairing Shutting Down Software Update Available Storage Degraded Temperature High Verifying WD SENTINEL DX4000 ADMINISTRATOR S GUIDE Description The server failed to back up a computer Go to the Dashboard and examine the alerts to discover which computer backup failed and why Available storage capacity of the WD Sentinel server is low The temperature of one of the drives is
56. gary Iceland Ireland Italy Luxemburg Netherlands Norway Poland Portugal Slovenia Spain Sweden Switzerland United Kingdom Registering Your WD Product Register your WD product to get the latest updates and special offers You can easily register your product on the user interface of the product software or online at htto register wdc com WD Service and SUppOrt Laaa asa ae eee i 1 Important User Information 0000005 1 Important Safety InstruCtiONS 0 ee es 1 Handling Precautions a8 od eave G48 oh eae Pa ewe weep are ae EDA 2 Recording Your WD Product Information 0000 ae 2 About This GUICSs s0c5 kb oh bbe eee ok oho Heese shoe ee mS EES 2 2 Product Overview ssssnsssnnsnsnnsssnnnn 3 Getting to Know Your WD Sentinel DX4000 Server 3 Key Features nnana aaa aeaa eee eee 4 System Requirements and Compatibility Information T Technical Specifications 0 ee ee 8 ProdUCT VIEWS 2 a4 eee tea eo ae ee ee Ghee ete ae eh eh Hews ebook 9 NCIC AO Sing ye une 4 hy rn Ga GH areas Baws 6 eo area 11 Where to FING Hel a a0 4i ate e we 4 ae to ee ee Sake ee ee 13 3 User Roles and Responsibilities 14 Types of WD Sentinel DX4000 Users 00 0000 eee 14 How the WD Sentinel DX4000 Fits into Your Office 15 4 Managing the WD Sentinel Server Dashboard 16 Setting up WD Sentinel Server amp Connecting Computers 16
57. gned user name and using the assigned user name username required password and password Secondary Interface e Remote Web Access While accessing remotely signs in using the assigned user name and password WD SENTINEL DX4000 14 ADMINISTRATOR S GUIDE USER ROLES AND RESPONSIBILITIES External Users e g Clients or Business Partners Dashboard Task Examples Launchpad Task Examples Remote Web Access Task Sets up user accounts and Accesses data on shared Examples assigns permissions storage e Accesses data on shared Manages shared folders Starts manual backups storage Sets up and manages Launches Remote Web e Accesses media library automatic backup schedule ACCess Manages WD Sentinel server settings resolves any alerts and monitors server performance Sets up Remote Web Access storage Manages updates Connects to the PCs in the Creates and manages iSCSI office remotely targets Administrator Internal Users e g Business Owner e g Employees Remote Web Access Task Examples Accesses data on shared Accesses media library For each user account the WD Sentinel server enables the Administrator to set granular permissions for various shared folders as well as server resources such as Remote Web Access At all times the users are only able to access the data on the server and other server resources for which they have permissions How the WD Sentinel DX4000 Fits into Your Office Connec
58. he LCD displays the message RECOVERY STARTFN Learn more about connecting to my server Net __Concel 9 Follow the additional instructions that appear on the screen to guide you through the recovery process WD SENTINEL DX4000 58 ADMINISTRATOR S GUIDE e 10 USING THE WD SENTINEL SERVER S FEATURES Shut down the WD Sentinel server Insert the USB flash drive into one of the server s USB ports Restart your server while pressing and holding the Recovery button on the back of the server Continue to hold the Recovery button until the LCD displays INITIALIZING OK LOADING RECOVERY Release the Recovery button Wait until the LCD displays RECOVERY STARTED Return to the PC and follow the instructions by clicking Next Make sure the PC is on the same network as the WD Sentinel server The application searches for the WD Sentinel server and performs the final recovery When the recovery is done the default display WDSentinel and IP address appears on the LCD For more information see Microsoft Online Help WD SENTINEL DX4000 59 ADMINISTRATOR S GUIDE BEST PRACTICES Best Practices Setting up the WD Sentinel DX4000 Setting up Client Computers Using the WD Sentinel DX4000 Efficiently Replacing Drives Shutting Down The following practices help you use the WD Sentinel DX4000 and protect your data efficiently and safely Setting up the WD Sentinel DX4000 Change the default name of WD Sentinel
59. he WD Sentinel Server 0 0 0 0 eee eee 50 T B StUPRraClCeS 624 00 oc es iienaa seeds 60 Setting up the WD Sentinel DX4000 0 0 0 ee eee 60 Setting up Client Computers saanane nen caddie baba s 60 Using the WD Sentinel DX4000 Efficiently n n anaana 60 Replacing Drives sabe SS S44 bot tone eho y dae ond Goes ae 61 Sharing Files with External Users 0 0 0 cee ee ee 61 SNNN DOW e a eg ee 61 8 Troubleshooting ssassssnnnnnnssnnnnnnn 62 FIRST ICS OMECKIGT qorr ty sh arise eh 0 are Wk ak ees ie a wr oe ais a 62 Specific Problems and Corrective ACtionS 0 0 0 0 eee 62 9 Regulatory and Warranty Information 64 Reguiaton COMplanee esaea remie naa en o Beae kee eww 64 Hmted Warani errre iriri nira Swe Raed BOE he ace 66 GNU General Public License GPL 0 0 aaa ee 66 10 ADDGNGIX csi ooo ia keyed whe Sees Nase 67 Managing iSCSI Storage on the WD Sentinel Server 67 Wt GIOSSALY J igiseceweeeca cee cles Sioa ew eames ee 72 12 0 nee eee ee ee ee ere 15 WD SENTINEL DX4000 ADMINISTRATOR S GUIDE TABLE OF CONTENTS ii IMPORTANT USER INFORMATION Important User Information Important Safety Instructions Handling Precautions Recording Your WD Product Information About This Guide Important Safety Instructions This device is designed and manufactured to assure personal safety Improper use can result in electric shock or fire hazard The safeguards incorpora
60. icate with computer hardware such as a hard drive Partition A logical division on a hard drive that the operating system treats as a separate hard drive Each partition is assigned a unique drive letter Port Hardware A specialized outlet on a device for connecting to other devices using a cable or a plug Ethernet ports power ports and USB ports are examples Protocol A convention of data transmission that defines timing control format and data representation RAID Redundant Array of Independent Disks A grouping of hard drives in a single system to provide greater performance and data integrity RAID 1 RAID protocol in which two copies of the data are instantaneously recorded each on separate hard drives RAID 1 ensures the protection of users data because in the event that one of the hard drives fails the other hard drive s will continue to read and write data until the faulty hard drive is replaced and rebuilt to once again safely mirror the data See also Mirroring WD SENTINEL DX4000 13 ADMINISTRATOR S GUIDE GLOSSARY RAID 5 For systems with three or more drives RAID 5 offers fast performance by striping data across all drives It protects data by dedicating a quarter of each drive to fault tolerance leaving three quarters of the system capacity available for data storage RAM Random Access Memory Memory that allows any storage location to be accessed randomly aS opposed to sequential access de
61. instructions First Steps Checklist Is the power supply plugged in to the wall outlet and the drive Are all cables correctly connected and secured Is the power on If not see LEDs on page 12 Specific Problems and Corrective Actions The following section contains specific problems that may arise during the use of the WD Sentinel server and provides possible solutions LEDs do not light up 1 Make sure the power cord is connected correctly 2 Make sure that the wall outlet has power Test it by plugging in another device 3 Confirm the network cable is properly connected to the WD Sentinel server and the network switch or router 4 Make sure the network switch or router has power 5 Use a different network cable and port on the network switch or router Temporarily swapping the WD Sentinel s cable port with a working network device may identify any failing cables and ports Connecting to Shared Folders on a WD Sentinel server from a Windows PC on which Launchpad is not installed 1 Right click My Computer and select Map Network Drive Map Network Drive oN t What network folder would you like to map Specify the drive letter for the connection and the folder that you want to connect to Drive R E Si Folder Example cerver share Reconnect at logon Connect using different credentials 2 From the Drive drop down list choose the letter that you want the WD Sentinel
62. k up at each backup time although it behaves as if it is incremental and by executing de duplication across all client computers the storage capacity requirements are significantly reduced Backup becomes an automatic process for a computer once you install Connector software on it With Connector software installed all volumes and all NTFS data on that computer are backed up Note For information on backing up your Mac using Time Machine See Backing up with Time Machine Mac on page 45 WD SENTINEL DX4000 42 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES Scheduling Automatic Backups Dashboard only To set a schedule for future backups 1 Access the Dashboard 2 Click the Computers and Backups icon on the navigation bar to display a list of Mame Status Description Backup status Alerts Computers a M Leslielaptop nline Microsoft Windows 7 Pro Successful No alerts je LestiesMacmini Onbine mamini office Successtull Ho alerts Mi MININT S5HEPSO Online Windows 7 Office 1 Succecsfull Mo alerts Server B WOSENTINEL Online kiy storage server Unknown A Waning Archived computer backups 3 Click Additional client computer backup tasks in the task panel 2 Additional client computer backup tasks Settings Tools Client computer backup schedule Client computers are backed up during this time Start time 12 00AM End time 6 00 AM Client computer backup rete
63. kups until your backup drive is full For additional information on Time Machine consult your Apple documentation Note For information on backing up your PC See Backing up Windows PC on page 42 Scheduling Automatic Backups Time Machine To set up and schedule Time Machine to back up files to your WD Sentinel server 1 Use one of the following methods to open Time Machine Click the Time Machine icon in the Dock eal Click the Apple menu gt System Preferences and select Time Machine Click Go gt Applications and select Time Machine WD SENTINEL DX4000 45 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES 2 If this is your first time creating a backup the following screen displays You haven t selected a location for Time Machine backups To select a location for backups set up Time Machine Cancel 0p Time Machine a Show All Time Machine keeps copies of everything on your Mac including system Nes applications and Settings as well as your music pictures and other important files Since Time Machine keeps daily backups you can revisit your Mac as it appeared in the past cal Show Time Machine status in menu bar l FF Click the lock to prevent further changes Set Up Other Time Capsule Tim OFF if Do Not Back Up Show Time Machine status in menu bar 1 rE Click the lock to prevent further changes 5 Click Use Backup Di
64. les from your hard drive or WD Sentinel server drive LAN Local Area Network A system in which computer users in the same company or organization are linked to each other and often to centrally stored collections of data in LAN servers LED Light emitting Diode An electronic device that lights up when electricity is passed through it Media Server Device that stores and shares media files digital audio digital video and digital photos Media Storage Device that stores media files digital audio digital video and digital photos Multi user A system in information technology that enables more than one user to access data at the same time NAS Network Attached Storage Hard disk storage that is set up with its own network address rather than being attached to the computer that is serving network workstation users Network Computer A computer that communicates with a central data storage facility such as a server or RAID system NFS Network File System A network file system protocol that allows a user on a client computer to access files over a network as easily as if the network devices were attached to its local disks Normally associated with UNIX systems See also Protocol NTP Network Time Protocol A protocol for synchronizing the clocks of computers and equioment over a network See also Protocol Operating System Software that allows users and programs installed on your system to commun
65. lications Drag and drop Windows Server Launchpad into the Trash icon The Launchpad icon no longer appears in the dock 3 Click Finder gt Devices gt Macintosh HD AnA L Macintosh HD Lale DEVICES E Macintosh HD H Applications Today 5 02 PM El iDisk E ae brary Yesterday 2 14 PM E i Syitem Sep 21 2011 108 PM 2 User Guides And Information Sep 16 2009 5 38 Pa AEB E P m Users Sep 21 2011 1 18 PM Eaoim Lells a Date Modified Sine s Remote Disc HARED E ip _printserve E bp_bench_14 pe a charlie lab pe a maig MM dellasbs30 Ering Ginger Exspanola s 27 i ma Ali PLACES E Desktop 5 ems 107 65 GR available jor as 4 Click Library gt Application Support gt Microsoft Drag and drop Launchpad into the Trash icon 5 Click Library gt Preferences Drag and drop com microsoft launchpad plist into the Trash icon 6 Right click the Trash icon and select WD SENTINEL DX4000 39 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES Accessing Shared Folders Over Your Network Launchpad Windows 1 On the Launchpad click Shared Folders A set of folders similar to the one below displays Documents I Music Pictures Recorded TV F Videos 2 Double click a folder to open it then click the file you want to access Your access as a general user depends on the permissions assigned to you by the Administrator Launchpa
66. ling Fans Power Supplies 1 amp 2 WD SENTINEL DX4000 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Description Displays storage information associated with the WD Sentinel server The WD Sentinel server holds up to four of WD s hard drives optimized for quality reliability and performance and features RAID levels 1 or 5 to enhance performance and data protection RAID is an acronym for Redundant Array of Independent Disks With two drives installed the WD Sentinel server uses RAID 1 mirror With three or four drives installed the server uses RAID 5 which offers fast performance by striping data across all drives This arrangement protects data by dedicating a quarter of each drive to fault tolerance leaving three quarters of the system capacity available for data storage Type RAID level Total Capacity Maximum amount of storage space TB available Available Capacity Amount of storage TB left available for use Alert Threshold The percentage of storage capacity used above which you receive alert notifications that the storage is approaching maximum threshold Status The status of the server storage may be e Healthy All drives are in the optimal state e Degraded A single drive failed data is protected but performance is degraded A failed drive must be replaced with a healthy drive as soon as possible to fully protect your server and data Status of drives 1 4 The status of a driv
67. matic updates disabled Enable 2 Click the Change link and select the day and time you want the WD Sentinel server to check for updates every week and if an update is available install it Example every Sunday at 3 00 AM 3 Click Apply Updating Microsoft Software You can update the Microsoft software for the WD Sentinel DX4000 using the Server Settings page See Managing Server Settings below Managing Server Settings 91 A 2 G1 amp Serer settings Help Important Unless otherwise noted Microsoft Online Help provides complete instructions for using these pages 1 Click Server Settings on the icon bar to enable set up and control WD Sentinel server settings WD SENTINEL DX4000 25 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD 2 The General page displays The left panel contains links to the rest of the Server Settings pages General Media Date time and region HomeGroup Remote Web Access Date andtime 10 30 2012 8 32 AM Change Domain Region and language of administrator Change Country Region location of server United States Windows Update settings and error reporting a Install updates automatically recommended Change Instail updates vJ Help us improve quality reliability and performance of Windows Storage Server 2008 R2 Essentials Join our customer experience improvement program vJ Automatically report errors View p
68. nel server storage system To open the Monitor module click the Monitor icon on the navigation bar The Monitor module includes two tabs Health and Software Update and related tasks in the panel on the right Health Tab The Health tab and related tasks enable you to monitor the status of the storage drives RAID configuration power supplies temperatures fans CPU and network connections To open the Health tab click the Monitor icon on the navigation bar a Server 2 DA FT Dihi _ Bort n not connected Port i in ose Powered by Intel Rapid Storage Technology Total Capacity L To 176 TE Avarlainie Capacity Le TE L49 TiS bert threshaid 1 Automatically genektes alerts used capacity esceeds displayed pi Santas Cita wolurrie i Pelt fed Drive Bay 1 Drive is functioning normally ia Drie Bay 2 Crest ia fuactigoning noresully fia Orive Bay 3 Hand dere not present in dive bay D Orive Bay d Hard gereg not peepee in drwg Bary gt Sinitiem Temperature BB Enclosure cui 2 Cyperdisg enih recommended patur lente fei t Settings Description Network Health Displays the status Connected or Not connected of the server s network Ethernet 1 amp 2 connection s If you use both Ethernet ports and one fails the other takes over allowing the WD Sentinel server to remains operational over the network WD SENTINEL DX4000 21 ADMINISTRATOR S GUIDE Settings Storage System Temperature Coo
69. nlock the drives and all of its data may be lost WD SENTINEL DX4000 23 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD To lock the drives 1 Click Lock drives 2 Inthe New Password field Enter your password 3 Inthe Confirm Password field confirm your password 4 Inthe Password Hint field enter a hint to remind you of the password 5 Click OK To unlock drives 1 Click Unlock drives 2 Inthe Old Password field enter your password 3 Click Unlock drives To change the password Click Unlock drives In the Old Password field enter the current password In the New Password field enter your new Password In the Confirm Password field confirm your new password In the Password Hint field enter a hint to remind you of the password Click OK SS eS Updating Software Periodically WWD issues software updates for your WD Sentinel DX4000 server When a software update is available the LCD on your WD Sentinal displays the following message Software updates available The Software Update tab within the Monitor module allows you to update WD Sentinel DX4000 software automatically or manually Please note that this tab only allows you to apply software updates issued by WD To manage or apply Microsoft software updates go to Server Settings on the Dashboard Manual Updates of WD Software To check for software updates and update the software 1 Click the Software Updates tab o i maa
70. ntion policy Retain daily backups forn 3 days Retain weekly backups forn 4 gt weeks Retain monthly backups fon 6 gt months Reset to defaults Understanding the client computer backup settings Initiating Backups By default backups are performed at night for up to 25 client computers in a sequential order If the client computer is asleep or hibernating at that time the backup software can be enabled to wake up the client computer back it up and put it back to sleep You may start a backup either through the Launchpad on the computer being backed up or through the Dashboard WD SENTINEL DX4000 43 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES Backup Using the Launchpad Note For information on accessing the Launchpad see Using the Launchpad Internal Users on page 34 1 On the Launchpad click Backup The Backup Properties page displays Backup Properties Backup status A No previous backups Power management Automatically wake this computer up from sleep or hibemation to run a scheduled backup How does computer backup work 2 Click Start backup 3 Enter a name for the backup and click OK Backup Description Type a description for this backup Manual Backup a The Backup Properties page re displays and tracks the progress of the backup Note If you want the computer to automatically wake up for scheduled backups selec
71. omatically run Windows Server Launchpad when I log in check box and click the Close button 00 Windows Server Launchpad Settings Jo e General Alerts Time Machine V Automatically run Windows Server Launchpad when log in Do not ask for confirmation before deleting alerts Do not ask for confirmation before ignoring alerts You can also change the type of alerts that display on the Launchpad selecting whether to allow Microsoft to send you information about it in this window and setup your Time Machine backups WD SENTINEL DX4000 38 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES To uninstall the Launchpad Connector Software on a Windows PC Note When you uninstall Launchpad you also uninstall Dashboard They can not be uninstalled separately 1 Click Start click Control Panel and in the Programs section click Uninstall a Program 2 From the list select Windows Storage Server 2008 R2 Connector 3 Click Uninstall If the User Account Control window displays click Allow Ifthe Windows Storage Server 2008 R2 Essentials Connector page displays suggesting that you close the Launchpad click OK Note You must reboot the computer before installing another Connector To uninstall the Launchpad Connector Software on a Mac You must uninstall Launchpad from three Macintosh HD folders Users Applications and Library 1 Quit the Launchpad 2 Inthe Finder pane click App
72. on reception However there is no guarantee that interference will not occur in a particular installation Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment The following booklet prepared by the Federal Communications Commission may be helpful How to Identify and Resolve Radio TV Interference Problems This booklet is Stock No 004 000 00345 4 available from the US Government Printing Office Washington DC 20402 The provided Ethernet cable must be used between the unit and network connection to comply with FCC Part 15 Class B and EN 55022 Class B ICES NMB 003 Compliance Cet appareil de la classe B est conforme a la norme NMB 008 du Canada This device complies with Canadian ICES 008 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 07 Safety of Information Technology Equipment Approuve pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 07 S ret d quipement de technologie de l information This product is intended to be supplied by a listed limited power source double insulated or direct plug in power unit marked Class 2 CE Compliance for Europe Verified to comply with EN55022 for RF emission EN 55024 for Generic Immunity as applicable and EN 60950 1 for Safety WD SENTINEL DX4000 64 ADMINISTRATOR S GUIDE REGULATORY AND WARRANTY INFORMATION KC Notice Republic of Korea only AA
73. ord The password you created at setup then continue to Managing the WD Sentinel Server Dashboard on page 16 Managing the Launchpad To disable the Launchpad after signing in Windows 1 Sign in to the Launchpad 2 Click the menu arrow at the top right and select Settings from the drop down menu Settings Sign out USER1 LAUNCHPAD Abot WD SENTINEL DX4000 37 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES 3 Clear the Automatically run the Launchpad when I log on to Windows check box and click OK ay Launchpad settings General Start up option v Automatically run the Launchpad when I log on to Windows Always minimize the Launchpad at start Scope of alerts to be presented None Local only Local and Network Customer Experience Improvement Help us improve quality reliability and performance of Windows Storage Server 2008 R2 Essentials Join our customer experience improvement program Allow Microsoft to collect information about how I use the Launchpad Read our privacy statement Note You can also change the type of alerts that display on the Launchpad and select whether to allow Microsoft to send you information about it in this window To disable the Launchpad after signing in Mac 1 Sign in to the Launchpad 2 Click the menu arrow at the top right and select Settings from the drop down menu 800 Launchpad LAUNCHPAD ca E 3 Clear the Aut
74. over your serve Getting Started You will be guided through the process of recovering your server in 3 phases s Create a bootable USB flash drive with the recovery software Discover your server on the network Choose your recovery method When choosing your recovery method you can choose to Restore your server from a backup recommended Reset your server back to factory defaults and erase your data a Reset your server back to factory defaults and keep your data Skip creating the bootable USB flash drive Learn more about server recovery 3 Read the information on the screen If you have previously created a bootable recovery USB flash drive click the Skip creating the bootable USB flash drive check box and continue to Step 9 a Recover your serve Create a bootable USB flash drive for server recovery In this phase you will create a bootable USB flash drive that has the recovery software on it The USB flash drive that you use must be 8GB or larger You will use the USB flash drive to boot your server into recovery mode Insert a USB flash drive into your computer Learn more about creating a bootable USB flash drive for server recovery WD SENTINEL DX4000 ADMINISTRATOR S GUIDE of USING THE WD SENTINEL SERVER S FEATURES 4 Insert the USB flash drive into the USB port of the Windows PC and click Next The Prepare the USB flash drive for server recovery screen displays eh ho Let Recov
75. overy 50 restore backed up Windows PC data 48 restoring data and settings 48 49 RoHS 65 S safe shutdown 27 safety compliance 64 scheduling Automatic Backups Dashboard 43 PC 43 Time Machine 45 scheduling WD software updates 25 server setting up 16 server folders 20 server recovery 50 requirements 50 server settings general 26 homegroup 26 managing 25 media 26 service obtaining 65 shared folders accessing over the network 40 accessing remotely 41 Remote Web Access 41 shutting down safely 27 specifications 8 storage 21 managing 29 67 RAID 29 67 USB 30 67 system health 21 system temperature 21 T tabs Home page 19 Updating Software 24 tasks Dashboard 18 76 INDEX Health 21 67 Home page 19 tasks pane 18 technical specifications 8 Technical Support contacts list ii temperature 21 Time Machine backing upusing Time Machine 45 Trash icon 39 troubleshooting cannot access Windows PCs via Re mote Access 63 checklist 62 drive not connecting to network 62 LEDs do not light up 62 U Underwriters Laboratories Inc UL 64 updating Microsoft software 25 updating WD Software 24 USB sharing files and folders 30 storage 30 67 user accounts 14 20 user assistance 12 users external 14 Internal 14 Using 34 W warning lithium battery 2 50 54 70 unclean shutdown 28 WD Guardian Services 19 WD limited warranty 66 WD Sentinel DX4000 components 10 using locally and remotely 15 WD Ser
76. rements and Compatibility Information Technical Specifications Product Views Indicators Where to Find Help Getting to Know Your WD Sentinel DX4000 Server Congratulations on your purchase of the WD Sentinel DX4000 Small Office Storage Server Designed specifically for small business environments WD Sentinel DX4000 is an easy to set up Small Office Storage Server that provides secure centralized storage complete data protection and data access for your employees clients and vendors while in the office or working remotely from anywhere with an Internet connection Featuring hardware and software from industry leaders WD Sentinel DX4000 delivers a high performance reliable cost effective and easy to manage storage server for your office network Offering complete data protection for your business WD Sentinel DX4000 includes hard drives optimized for quality reliability and performance support for RAID levels 1 or 5 backup and restore software for up to 25 computers integrated block level data de duplication for computer backups dual Gigabit Ethernet ports and an optional second power supply for high reliability and availability Note RAID stands for Redundant Array of Independent Disks RAID is a storage technology that provides increased reliability and data protection through redundancy The WD Sentinel server offers a full range of powerful features to put you in control to manage and protect your business data It not only
77. rganize protect and share your critical business data using the familiar Windows user experience With enterprise class server based block level de dupe backup capability you can be confident that you data is well protected LCD display panel readily offers critical information The LCD display panel on the front of the device allows you to monitor the system status and critical alerts Real time system status through the administration dashboard View real time updates for the system RAID and network status through WD Sentinel s dashboard which includes easy to use task wizards to help you set backup schedules administer user accounts and manage public and private shares Compatible with multiple operating systems Offers connector software support for Windows XP Windows Vista and Windows 7 Also compatible with Mac OS X Leopard Mac OS X Snow Leopard Mac OS X Lion or Mac OS X Mountain Lion This cross platform compatibility enables file sharing among Windows Mac and Unix Linux operating systems Stream digital media anywhere in your network With the built in DLNA server your employees can access any shared media libraries on the network rather than maintaining copies on their individual computers You can also stream digital content like videos music or digital signage for employees vendors or clients using remote web access WD Guardian Services When you need a little help from an expert we ll take
78. rivacy statement Windows ts activated Change product key OK Following is a summary of the purpose of each of the Server Settings pages General Shutdown or restart the server his is the safest method to shut down or restart the server It insures that the RAID system shuts down cleanly See on page 2 for instructions Change the date time and location of the server You can change the settings you established at initialization Change the behavior of the Microsoft update You can change the settings for updating the Microsoft software Media Enable or disable media DLNA services set the video streaming quality and define the folders to be used for the media By default media service is enabled and the default Picture Music and Video folders are set to distribute the media HomeGroup When creating a HomeGroup establish which folders are to be shared through the HomeGroup Note that HomeGroup is only available for Windows 7 clients Remote Web Access With Remote Web Access enabled you can access the WD Sentinel server from any device using a web browser such as Internet Explorer from anywhere with Internet access You can access shared folders and files that you have permission for on the server as well as on your networked computer WD SENTINEL DX4000 26 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Enabling Remote Web Access Enable or disable Remote We
79. server to have in My Computer WD SENTINEL DX4000 62 ADMINISTRATOR S GUIDE TROUBLESHOOTING 3 Click Browse to find the folder that you want to map or type the path to the server using the format ServerName FolderName For example if the share is called Documents and your server is called MyServer you would enter MyServer Documents 4 lf you want the drive to reconnect whenever the computer is rebooted click the Reconnect at logon check box 5 Click Finish Cannot access Windows PCs via Remote Access Internet Explorer 8 or 9 is required to access a Windows PC using the Remote Web Access feature of the WD Sentinel server There is an Active X Client requirement that comes standard with these browsers For more information see Knowledge Base Answer ID 8578 WD SENTINEL DX4000 63 ADMINISTRATOR S GUIDE REGULATORY AND WARRANTY INFORMATION Regulatory and Warranty Information Regulatory Compliance Obtaining Service Limited Warranty Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or televisi
80. shock or vibration Be aware of the following precautions when unpacking and installing your external storage product Do not drop or jolt the WD Sentinel server Do not move the unit while it is powered on Do not use this product as a portable drive Recording Your WD Product Information Remember to write down the following WD product information which is used for setup and technical support Your WD product information is found on the label on the bottom of the device Serial Number Model Number Purchase Date System and Software Notes About This Guide This Administrator s Guide provides detailed instructions and information for WD specific interface elements and functions Unless otherwise noted refer to Microsoft Online Help for standard interface elements and functions This guide uses the following conventions Convention Used for Bold font Names of items on a page such as menus buttons option names fields and tabs that the user must click or complete and keys the user must press Note Extra but not vital information Important Essential Information to know or to prevent problems when using the WD Sentinel server WARNING Vital information for operating the WD Sentinel server or to prevent damage to the server or your computer WD SENTINEL DX4000 2 ADMINISTRATOR S GUIDE PRODUCT OVERVIEW Product Overview Getting to Know Your WD Sentinel DX4000 Server Key Features system Requi
81. sk A screen prompts for your user name and password 6 Select Registered User WD SENTINEL DX4000 ADMINISTRATOR S GUIDE 46 USING THE WD SENTINEL SERVER S FEATURES 7 Enter your assigned WD Sentinel User Name and Password in the Name and Password fields Enter your name and password for the server WDSENTINEL IP so that Time Machine can access it Connect as Guest Registered User Name Administrator Password Change Password Cancel Connect 8 Click Connect The Preferences screen returns 9 To start automatic backups move the slider to ON Time Machine begins backing up your files The first backup may take some time but subsequent backups are faster because Time Machine only backs up new or changed items Time Machine backs up your computer every hour and keeps the following backup sets Every hour for 24 hours Every day for the past month Weekly until the WD Sentinel drive is full Note If a backup is interrupted for example if the computer goes into sleep mode it will resume automatically once the computer is available To see information such as available capacity and the date and time of the oldest latest and next backup select Open Time Machine Preferences on the Time Machine drop down Menu e800 Time Machine 4 Show All Name Time Machine Ya WDSENTINEL Available 1 65 TB of 1 94 TE Oldest Backup None Select Disk Seth ee Latest Back
82. t the check box 4 Click OK to apply the change close the page and return to the Launchpad while the backup continues The message that the backup was successful displays on the page and on the Dashboard For more information about the backup process see Microsoft Online Help WD SENTINEL DX4000 44 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES Backup Using the Dashboard 1 Click the Computers and Backups icon on the navigation bar to display a list of computers and servers on your network Computers Server Folders j i lt Home Users and Backup and Hard Drives Add ins Monitor iS Name Status Description Backup status Alerts Computers A LeslieLaptop Online Microsoft Windows 7 Pro Successful No alerts jM LesliesMacmini Online macmini office Successful No alerts jB MININT SSHKP9O Online Windows 7 Office 1 Successful No alerts 2 Select the computer you want to back up 3 Click Start a Backup for the Computer in the Task pane For further instructions see Microsoft Online Help Backing up with Time Machine Mac For Mac users Time Machine allows you to backup data to your WD Sentinel server Time Machine automatically backs up your entire Mac including system files applications accounts preferences email messages music photos movies and documents Note Time Machine keeps hourly backups for the past 24 hours daily backups for the past month and weekly bac
83. t up to 25 Client PC or Mac Computers in your office network to WD Sentinel Server J Remote Users and Devices ae Remote Web Access WD SENTINEL DX4000 15 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Managing the WD Sentinel Server Dashboard Setting up WD Sentinel Server amp Connecting Computers Accessing the Dashboard Performing Dashboard Tasks Using the Home Page Managing User Accounts Managing Computers and Backups Managing Server Folders and Hard Drives Monitoring Add ins Monitoring System Health and Alerts Updating Software Managing Server Settings Setting up WD Sentinel Server amp Connecting Computers This chapter assumes you have followed the Administrator s Quick Install Guide to initialize the WD Sentinel server and connect computers and that you are familiar with the Dashboard and Launchpad To review the setup steps please see the hard copy guide that came in the box or access the soft copy at http oroducts wdc com wasentinel Accessing the Dashboard To access the Dashboard Windows 1 Click Start or amp gt All Program s gt Windows Storage Server 2008 R2 gt Windows Storage Server 2008 R2 Dashboard 2 On the Dashboard Sign in page enter the Administrator password created during setup and click the right arrow Dashboard Sign in C O WD SENTINEL DX4000 16 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD To
84. ta 91 A a2 a Serversettings Heip WD SENTINEL DX4000 24 ADMINISTRATOR S GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD 2 You have two options You may check for updates online or update from a file To use the online update a Click Check for Updates b Ifan update is available click Download and Install to update your WD Sentinel server To update from a file a The software update files can also be downloaded from the WD Support site at htto support wdc com Once you download the available firmware updates for the WD Sentinel DX4000 server copy the file to a shared folder such as the Documents share on the server and select the file to update b Click Update from file and then locate and select the update file you copied to your server c Click Open The system applies the software update The system automatically restarts the server if a reboot is required to complete the software update Automatic Updates of WD Software Enabling Automatic Updates on your WD Sentinel server causes the server to check for available software updates from WD on a scheduled basis and apply the updates automatically To set a schedule for automatic updates 1 Inthe Automatic Updates section click Enable Automatic Updates The Automatic Update feature regularly checks for important updates from WD and installs them Note Enabling this may require an automatic reboot after a successful update Auto
85. ted into this unit will protect you if you observe the following procedures for installation use and servicing Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near any liquids Do not place this product on an unstable surface The product may fall causing serious damage to the product Do not drop the product Do not block the slots and openings on the back or bottom side of the chassis to ensure proper ventilation and reliable operation of the product and to protect It from overheating these openings must not be blocked or covered Making sure the server is standing upright also helps prevent overheating Operate this product only from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating Never push objects of any kind into this product
86. tinel also performs automatic daily backups so all of the files on all the computers in your network are backed up and protected Leading edge performance With dual Gigabit Ethernet connectivity WD Sentinel DX4000 delivers read write soeeds up to 100 MB s through the Gigabit Ethernet interface That s three times faster than most network drives in this category today For maximum flexibility there is also a SuperSpeed USB 3 0 port to allow you to connect additional storage devices and experience up to 5Gb s transfer rates A total solution with industry leading technology partners We combined hardware and software trom industry leaders to deliver a reliable secure and easy to manage storage server designed specifically for small office environments WD Sentinel features Best in class hard drives Equipped with hard drives 2 TB 3 TB and 4 TB that feature high capacity storage peak performance and best in class reliability Intel Atom processor Built with the latest Intel Atom dual core processor inside WD Sentinel DX4000 can easily handle your small business s day to day computing and file storage demands WD SENTINEL DX4000 4 ADMINISTRATOR S GUIDE PRODUCT OVERVIEW Windows Storage Server 2008 R2 Essentials The tested Microsoft Windows Storage Server 2008 R2 Essentials operating system provides the cost effective reliable and scalable storage solution your small business needs to quickly and efficiently o
87. to something unique This avoids conflicts when another WD Sentinel server is added to your network in the future Make sure Ethernet 1 and Ethernet 2 are on the same network subnet Add the server to your domain This allows users to use the same login and password for both the Launchpad and their computer f you decide to lock the drives make sure the password is stored in a safe place Set user password policy to at least medium security Enable Microsoft Automatic Updates to find and apply the latest Microsoft software update Enable WD Automatic Updates to find and apply the latest WD software update Set up Automatic Alert Notification for real time notifications of any problems with the WD Sentinel server Set up Remote Web Access using Ports 443 and Port 80 If your router or IP provider blocks these ports you may need to consult with your IP provider for assistance Do not remove the Windows page file Some critical functions use the system s paging file Removing the page file can potentially leave your system unusable with the possibility of data loss To maintain the reliability of your system and Its redundant resources do not modify the paging file whatsoever Setting up Client Computers Before loading the Connector software to add a computer to the WD Sentinel server for backup be sure that the computer s operating system is fully Up to date When adding client computers to the WD Sentinel ser
88. too high WD Sentinel server has detected that Ethernet 1 has lost connection WD Sentinel server has detected that Ethernet 2 has lost connection WD Sentinel server has detected that the fan is no longer operational One of the drives is demonstrating imminent failure discovered through Self Monitoring Analysis and Reporting Technology S M A R T Replace the drive as soon as possible The RAID system is initializing the storage this is similar to Verifying A drive that is not approved for use in the WD Sentinel server has been inserted A drive with incompatible size was inserted and migration rebuild could not proceed RAID system is migrating to a larger capacity due to the addition of a drive The server is not connected to the network Power supply 1 has failed or been disconnected Power supply 2 has failed or been disconnected WD Sentinel server will reboot RAID system is being repaired to full RAID protection WD Sentinel server is shutting down A WD Sentinel server update is available Using the Dashboard apply the update RAID protection is no longer in place and a drive needs to be replaced WD Sentinel server has exceed acceptable temperature and will shut down RAID system was shut down inadvertently It is validating and correcting the integrity of the RAID array PRODUCT OVERVIEW LEDs The LEDs on the Sentinel work in conjunction with the LCD display to further identify the status of the unit
89. u have successfully created a USB key to recreate your storage Follow the instructions below to continue Next Steps 1 Shut down your WD Sentinel 2 Restart your WD Sentinel with the USB plugged in while pressing and holding the recovery button on the back The server reboots in Recovery mode The device LCD displays the status of current operations 9 Follow the instructions under Next Steps a D C e Shut down the WD Sentinel server Insert the USB flash drive into one of the server s USB ports Restart your server while pressing and holding the Recovery button on the back of the server Continue to hold the Recovery button until the LCD displays INITIALIZING OK LOADING RECOVERY Release the Recovery button Allow the recovery process to complete When it is done the LCD displays STORAGE OK 10 When the process is done the server s LCD displays STORAGE OK Click Finish Performing a Recovery This option enables the Administrator to restore the server to factory defaults with or without deleting all contents stored on the WD Sentinel server 1 On the Server Recovery Utilities window click Perform a recovery Server Recovery Utilities Version 1 3 8 11 Please choose from the following options QO Unlock my droes WD SENTINEL DX4000 56 ADMINISTRATOR S GUIDE 2 Click Next The Getting Started page displays N F A USING THE WD SENTINEL SERVER S FEATURES ai Rec
90. up None Options Backing Up L a SS SY GD Looking for backup disk Time Machine me Machine keeps Hourly backups for the past 24 hours Daily backups for the past month OFF ON Weekly backups for all previous months o The oldest backups are deleted when your disk becomes full IM Show Time Machine status in menu bar TN Click the lock to prevent further changes WD SENTINEL DX4000 41 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES Recovering Restoring Windows PC The WD Sentinel server provides two options for recovering lost or corrupted data Restore a Computer FResiores all the data and settings of a Windows PC computer or a storage device connected to the WD Sentinel server Recover File Folders Recovers individual files or folders Note For information on recovering restoring data on your Mac using Time Machine See Recovering Restoring Mac on page 49 Restoring Windows PC Computers Bare Metal Restore This feature restores a Windows PC connected to your WD Sentinel server Should your computer experience an unfavorable event such as a hard drive crash the Recovery feature reinstalls the operating system software applications and all the data This type of recovery is Known as a bare metal restore it recovers everything that was on the computer when it was backed up Best Practice You may need some network drivers Save them to a USB flash drive
91. ver and reconfigures the RAID to accept the new drive At the completion of this reconfiguration the additional capacity is automatically available to the system No further operation is required Note The additional drive must have a minimum available capacity of the smallest drive in the array For example a 3 TB drive may be added to an array made up of 2 TB drives but a 2 TB drive may not be added to an array composed of 3 TB drives Use the following steps to add a drive to your WD Sentinel server 1 Open the door on the front of the server 2 Unlock the handle on the empty drive bay and insert the drive into the bay making sure it is facing the right way and is seated properly 3 Using some force snap the handle shut 4 Close the door WD SENTINEL DX4000 33 ADMINISTRATOR S MANUAL USING THE WD SENTINEL SERVER S FEATURES 6 Using the WD Sentinel Server s Features Using the Launchpad Internal Users Accessing Shared Folders Over Your Network Accessing Computers and Shared Folders Remotely Backing up Windows PC Recovering Restoring Windows PC Recovering Restoring Windows PC Recovering the WD Sentinel Server This chapter describes the routine tasks that both the Administrator and permitted users perform on the WD Sentinel server Using the Launchpad Internal Users After you the Administrator use the Dashboard to set up users with a user name password and permissions they can access the L
92. ver it is best not to have any backups active Using the WD Sentinel DX4000 Efficiently The WD Sentinel server has many jobs to perform Share data during business hours and back up the computers during hours of inactivity Keep the server powered on 24 7 to do its work WD SENTINEL DX4000 60 ADMINISTRATOR S GUIDE BEST PRACTICES Replacing Drives The online removal of a drive forces a rebuild when the drive is replaced Until the rebuild is complete the RAID system is degraded and unrecoverable failure will occur should another drive be removed Only remove one drive at a time between rebuilds Avoid pulling a drive out unless there is a failure When a drive needs replacement the WD Sentinel server is still functional but subject to a second drive failure that would result in the loss of data To minimize this vulnerable time a good practice is to have another drive ready to replace the failed drive Sharing Files with External Users Create Employee Specific Private Folders Assign Permissions Depending on the nature of your business and organizational structure you may want to create a shared folder for each employee and give the respective employee Read Write permissions for that folder Create Shares for Vendors or Clients Access Remotely The built in Remote Web Access feature enables collaboration on files and data not only among your employees but also with your clients and vendors As a best practice creat
93. vice 65 WD software automatic updates 25 manual updates 24 updating 24 Windows PC backing up 42 backing up via Dashboard 45 backing up via Launchpad 44 restoring 48 WD SENTINEL Dx4000 mw ADMINISTRATOR S GUIDE Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD and the WD logo are registered trademarks in the U S and other countries and WD Sentinel and WD Guardian are trademarks of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies 2012 Western Digital Technologies Inc All rights reserved Western Digital Corporation 3355 Michelson Drive Suite 100 Irvine California 92612 U S A 4779 705064 A03 December 2012
94. vices such as tape drives ROM Read Only Memory An integrated circuit memory chip containing programs and data that the computer or host can read but cannot modify A computer can read instructions from ROM but cannot store data in ROM Share An area similar to a folder or directory set up to organize files and access them on your network Shares can be Public shared with everyone on your network or Private shared with only selected users on your network SMB Server Message Block File sharing protocol for Windows platform that allows users to access shares through My Network Places Mac OS X or later also supports the CIFS protocol See also Protocol SMTP Simple Mail Transfer Protocol Standard for transferring email across the Internet See also Protocol Streaming Media Media such as audio video and photos that are constantly received while being delivered by a streaming provider Striping The spread of data over multiple hard drives to improve performance See also RAID O TCP IP Transmission Control Protocol Internet Protocol A set of protocols for Communication over interconnected networks The standard for data transmission over networks See also Protocol UPnP Universal Plug n Play A set of computer network protocols that simplify the implementation of networks in the home by allowing devices to connect seamlessly See also Protocol WAN Wide Area Network A computer network that cross
95. w the process may erase the data on the WD Sentinel server s drives while it recreates the server s configuration WD SENTINEL DX4000 54 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES 4 Insert the USB flash drive into the USB port of the Windows PC and click Next to display the following page for using the USB key Recreate Storage Select the USE flash drive from the drop down list If you do not see the USB flash drive in the list verify that it ts inserted in the computer properly and then click Refresh Please note that for added security the USB key is limited to one time use Select USE flash drive EA T Refresh 512 MB minimum MIT understand that clicking Next deletes all files and folders on my USE flash drive G USB flash drive is not on the list click Refresh and search for it 6 After locating the USB flash drive click the check box acknowledging that you know that when you click Next all files and folders on the USB flash drive will be deleted f being prepared Recreate Storage Preparing U58 Flash drive Please wait while USB Flash drive is being prepared This may take several minutes WD SENTINEL DX4000 99 ADMINISTRATOR S GUIDE USING THE WD SENTINEL SERVER S FEATURES Upon completion of the process the Recreate Storage page displays WD Sentinel DX4000 Recreate Storage Congratulations zz ez E Yo
96. your data continues to be available although the performance may be impacted The WD Sentinel server RAID system has no downgrade options Once available capacity has been increased the Administrator cannot decide to subsequently reduce capacity by removing a drive The removal of a drive degrades the RAID and makes it vulnerable to single drive failure WD SENTINEL DX4000 29 ADMINISTRATOR S MANUAL MANAGING STORAGE ON THE WD SENTINEL SERVER Using USB Storage On the back of the WD Sentinel server are two USB 3 0 ports that can connect to external USB 2 0 or USB 3 0 storage devices or to a UPS device for power outage conditions For example WD Passport or WD Essentials may be used to connect to the WD Sentinel server You can share this data on your USB drive with other users connected to the server by using the Dashboard which treats the USB drive as a share You can set user privileges just as you do with shared folders on the WD Sentinel server s drives The server manages UPS Capability through a USB port for communication and to ensure an orderly shut down 3 O USB Ports eo Aca l SMG PONG neser ne he To share data on a USB drive 1 Connect a USB drive to either of the two USB ports On the Dashboard click the Servers Folders and Hard Drives icon Click the Server Folders tab In the Task bar click Add a folder PPP kz Ji Add a Folder Type a name and description for the folder Marne USE share Location

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