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HP ENVY Spectre 14-3113tu

1. Item Component Description 1 Power light White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Caps lock light White Caps lock is on e Off Caps lock is off 3 Keyboard backlight light White Identifies the keyboard backlight action key Press the key to turn the keyboard backlight on or off 4 Wireless light White An integrated wireless device such as a WLAN device is enabled NOTE Wireless devices are enabled at the factory e Amber All wireless devices are disabled 5 Imagepad light e Amber The Imagepad is off e Off The Imagepad is on 6 Beats Audio light e Red Beats Audio is enabled Off Beats Audio is disabled 7 Mute light e Amber Speaker sound is off e Off Speaker sound is on Chapter 2 External component identification Imagepad Item Component Description 1 Imagepad light e Amber The Imagepad is off e On The Imagepad is on 2 Imagepad on off button Quickly double tap this button to turn the Imagepad off or on 3 Left Imagepad button The bottom left corner of the Imagepad functions like the left button on an external mouse 4 Imagepad zone Moves the pointer and selects or activates items on the screen 5 Right Imagepad button The bottom right corner of the Imagepad functions like the right button on an external mouse Imagepad Left side 10
2. 9 47 RTG batery I TT a 48 Wireless audio module ssssssssssssssseeeeeenee eene eene eene nens 50 SALA Sami Ul conecto va Ele dec uenit E etta Uelon e RON Heer et Rev 52 Het mE 54 Syst m OCI sssi seen dU Resa ae a E aE E E A ERE 56 Memory mod le ss rarsinssiyeyas eiere dis TEE ec ANE N AO EA ud 59 COLEA d E E E E EEE 60 Fling Covers mesen E EE E CE E EE 64 Display assem blye ua rsa i i E SEE EE 65 Power connector cable dresse repere b qot Xe trt bol Co asi ux eun Pei dais 67 5 Setup Utility BIOS and System Diagnostics Leeeeee eee ee ee eene eene eene nenne eene ente enne 69 Se 5 Cre 69 Sen Arye tee Miliy 20s os arses TE 69 Changing the language of Setup Utility nai sssecensarcoidsnnsvianeessaw REEL E PPPIE PIN FRE EU EE 69 Navigating and selecting in Setup Utility cecccccccececeeceseeeeeeeteeeeeeeeeesenseeeseteeeeaes 70 Displaying system information cxcacect vt reansciumennpn ntes ha Gase ted a Noti pdit ume a Rand 70 Restoring factory settings in Setup Utility i cuiraxceacebeacsioesponssseaupertnodarsnees qu VE EPOR rS US 71 Exiting Setup Utili cai cranes cusa aa du ver a a a A Ee E AE a d E 71 Updatingthe BIOS eieren e E qe ea tong dcn dna canoe A 71 Determining the BIOS version s0issssavapieianmmelumianeananeuin dis 72 Downloading a BIOS Update sco siiciasindonincdey i Narn ek ene baa A E te ue 72 Using System DidGmOstics eco eros eter
3. 79969 Item Component Description 1 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 2 HDMI port Connects an optional video or audio device such as a highdefinition television any compatible digital or audio component or a high speed HDMI 1 4 device 3 RJ 45 network jack Connects a network cable 4 USB 3 0 charging port Connects an optional USB 1 0 USB 2 0 or USB 3 0 device and provides enhanced USB power performance The USB 3 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off 5 USB 2 0 charging port Connects an optional USB 1 0 or USB 2 0 device Chapter 2 External component identification The USB 2 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off NOTE NOTE If a USB device is charging while the computer is in the Sleep state exiting Sleep through the USB 2 0 port is disabled at the factory You must enable this feature in Setup Utility For information on enabling features in Setup utility see the Setup Utility BIOS and System Diagnostics chapter in the HP Notebook Reference Guide Item Component Description 6 Audio out headphone jack Audio in Produces sound when connected to optional powered microphone jack stereo speakers headphones earbuds a headset or television audio Also connects an optional hea
4. 001 E NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing either of the fans follow these steps _ Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 and then remove the following components a Solid state drive connector board cable see Solid state drive on page 34 b Card Reader board cable see Card Reader board cable on page 36 Top cover see Top cover on page 39 Remove the fan EZ NOTE The right fan must be removed before the left fan 1 Disconnect the fan cable 1 from the system board 2 Lift the rear edge of the fan 2 until the tape 3 attach
5. 8 RTC battery includes double sided tape and cable 672013 001 9 Fans 2 include cable and tape 672008 001 10 Wireless audio module 672011 001 11 WLAN module Intel Centrino Advanced N 6235 WLAN module 670292 005 Intel Centrino Advanced N 6230 WLAN module 636672 005 12 System board includes processor and replacement thermal material Equipped with the Intel HM76 chipset and Intel Core i7 3667U 2 0 GHz processor for 685366 001 use on computer models in all countries and regions except the People s Republic of China 4 0 MB L3 cache 17 W Equipped with the Intel HM76 chipset and Intel Core i5 3317U 1 7 GHz processor for 685367 001 use on computer models in all countries and regions except the People s Republic of China 3 0 MB L3 cache 17 W Equipped with the Intel HM76 chipset and Intel Core i7 3667U 2 0 GHz processor for 689485 001 use on computer models only in the People s Republic of China 4 0 MB L3 cache 17 W Equipped with the Intel HM76 chipset and Intel Core i5 3317U 1 7 GHz processor for 689486 001 use on computer models only in the People s Republic of China 3 0 MB L3 cache 17 W Equipped with Intel HM65 chipset and Intel Core i7 2677M 1 80 GHz processor for 675516 001 use on computer models in all countries and regions except the People s Republic of China 4 0 MB L3 cache 17 W Equipped with Intel HM65 chipset and Intel Core i5 2467M 1 60 GHz processor for 675517 001 use on computer models in all countries and re
6. PM2 0x3 0 screws 1 that secure the NFC board to the system board 2 Turn the NFC board upside down with the zero insertion force ZIF connector and cable toward you Component replacement procedures 37 3 Release the ZIF connector to which the NFC board cable is attached and then disconnect the NFC board cable from the system board 4 Remove the NFC board Reverse this procedure to install the NFC board 38 Chapter 4 Removal and replacement procedures Top cover f NOTE The top cover spare part kit includes the keyboard the keyboard cable the TouchPad board cable and the TouchPad button board cable Description Spare part number For use in Belgium 671536 A41 For use in Canada 671536 121 For use in Denmark Finland and Norway 671536 DH1 For use in France 671536 051 For use in Germany 671536 041 For use in India 671536 D61 For use in Italy 671536 061 For use in Latin America 671536 161 For use in the Netherlands 671536 B31 For use in Portugal 671536 131 For use in Russia 671536 251 For use in Saudi Arabia 671536 171 For use in South Korea 671536 AD1 For use in Spain 671536 071 For use in Switzerland 671536 BG1 For use in Taiwan 671536 AB1 For use in Thailand 671536 281 For use in Turkey 671536 141 For use in the United Kingdom 671536031 For use in the United States 671536 001 Before removing the top cover follow these steps 1 Turn off the computer If
7. antenna cables Supports low voltage differential signalling LVDS LCD interface flush glass panel cover support Lighted logo on top bezel Memory One customer accessible upgradable memory module slot DDR3 1333 MHz single channel support DDR3 1333 and DDR3 1666 downgrade to DDR3 800 1066 Supports 8 GB 8192x1 or 4 GB 4096x1 of system RAM Solid state drives Customer accessible Supports 256 GB 128 GBx2 or 128 GB 128 GBx1 2 Category Audio and video Description Beats Signature audio profile applied to both the headphones and external speakers Supports wireless Beats audio via SMSC not supported in Europe or Turkey High performance ENVY branded speakers mounted in bass reflex enclosures Separate amplifiers for headphone HP TrueVision HD webcam fixed no tilt with activity LED 3 element lens with fixed focus 50 cm F 2 0 1280x720 by 24 frames per second Two omnidirectional dual array digital microphones with appropriate beam forming echo cancellation noise reduction software Ethernet Wireless Integrated 10 100 1000 Integrated wireless local area network WLAN options by way of wireless module Two WLAN antennas built into display assembly Support for the Intel Centrino Advanced N 6235 WLAN module and Intel Centrino Advanced N 6230 WLAN module External media cards Support for NFC wireless data communication 2 in 1 Digital Media Slot with
8. base enclosure with double sided tape 3 Release the RTC battery cable from the clips 3 and routing channel built into the base enclosure 4 Remove the RTC battery and cable Reverse this procedure to install the RTC battery Component replacement procedures 49 Wireless audio module 50 Description Spare part number Wireless audio module 672011 001 Before removing the wireless audio module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 and then remove the following components a Solid state drive connector board cable see Solid state drive on page 34 b Card Reader board cable see Card Reader board cable on page 36 c Top cover see Top cover on page 39 Remove the wireless audio module 1 Disconnect the wireless audio module antenna cables 1 from the terminals on the wireless audio module E NOTE The Z7 wireless audio module antenna cable is connected to the wireless audio module Main terminal The Z8 wireless audio module antenna cable is connected to the wireless audio module Aux terminal 2 Remove the Phillips PM2 0x3 8 screw 2 that secures the
9. board and cable 671536 121 Top cover with keyboard for use in French Canada includes keyboard cable TouchPad and TouchPad button board and cable 671536 131 Top cover with keyboard for use in Portugal includes keyboard cable TouchPad and TouchPad button board and cable Chapter 3 Illustrated parts catalog Spare part number Description 671536 141 Top cover with keyboard for use in Turkey includes keyboard cable TouchPad and TouchPad button board and cable 671536 161 Top cover with keyboard for use in Latin America includes keyboard cable TouchPad and TouchPad button board and cable 671536 171 Top cover with keyboard for use in Saudi Arabia includes keyboard cable TouchPad and TouchPad button board and cable 671536 251 Top cover with keyboard for use in Russia includes keyboard cable TouchPad and TouchPad button board and cable 671536 281 Top cover with keyboard for use in Thailand includes keyboard cable TouchPad and TouchPad button board and cable 671536 A41 Top cover with keyboard for use in Belgium includes keyboard cable TouchPad and TouchPad button board and cable 671536 AB1 Top cover with keyboard for use in Taiwan includes keyboard cable TouchPad and TouchPad button board and cable 671536 AD1 Top cover with keyboard for use in South Korea includes keyboard cable TouchPad and TouchPad button board and cable 67153631 Top cover wi
10. components a Solid state drive connector board cable see Solid state drive on page 34 b Card Reader board cable see Card Reader board cable on page 36 Top cover see Top cover on page 39 Remove the solid state drive connector board 1 Turn the top cover upside down with the front toward you 2 Remove the Phillips PM2 0x3 6 screw 1 that secures the solid state drive connector board to the top cover Component replacement procedures 43 3 Remove the solid state drive connector board 2 Reverse this procedure to install the solid state drive connector board Card Reader board Ej NOTE The Card Reader board spare part kit does not include the Card Reader board cable The Card Reader board cable is included in the Cable Kit spare part number 672006 001 Description Spare part number For use only on computer models equipped with the HM76 chipset 696482 001 For use only on computer models equipped with the HM65 chipset 675511 001 Before removing the Card Reader board follow these steps Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system B Disconnect the power from the computer by unplugging the power cord from the computer P Disconnect all external devices from the computer Remove the battery see Battery on page 32 and then remove the following comp
11. external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs E NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the HP Recovery Manager software e The computer must be connected to AC power during this process e Only one set of recovery discs or one recovery flash drive can be created per computer Ef NOTE If you are creating recovery discs number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open HP Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start gt All Programs gt HP Help and Support gt HP Recovery Manager gt HP Recovery Media Creation 2 Follow the on screen instructions Creating recovering media 77 Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state HP Recovery Manager works from recovery discs or a recovery flash drive or from a dedicated recovery partition select models only on the hard drive E NOTE A system restore must be performed if the computer hard drive has failed or if all attempts to correct any functional computer issu
12. for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window CAUTION HP Recovery Manager partition or discs flash drive restores only the software that was installed at the factory Software not provided with this computer must be reinstalled manually Ef NOTE Recovery discs have been included if your computer does not have a recovery partition Chapter 7 Backup and recovery Creating recovering media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time Ey NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or the flash drive carefully and keep them in a safe place E NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP website If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an
13. key 7 Ethernet product description 2 F fan removal 54 spare partnumber 18 23 54 feet locations 31 spare partnumber 19 23 fnkey 7 G graphics product description 1 grounding guidelines 26 guidelines equipment 29 grounding 26 packaging 28 transporting 28 workstation 28 H hard drive light 12 HDMI port 10 HDMI to VGA adapter spare part number 21 22 headphone jack 11 heat sink removal 60 spare part numbers 19 24 60 hinge cover removal 64 spare part number 19 23 64 l Imagepad button 9 Imagepad components 9 Imagepad light 8 9 Imagepad on off button 9 Imagepad zone 9 J jacks audio in 11 audio out 11 headphone 11 microphone 11 network 10 R 45 10 K key components 7 keyboard backlight light 8 product description 2 keys Action 7 b 7 esc 7 fn 7 Windows applications 7 Windows logo 7 L left side components 10 light components 8 lights AC adapter 13 Beats Audio 8 caps lock 8 hard drive 12 Imagepad 8 9 keyboard backlight 8 mute 8 power 8 12 webcam 5 wireless 8 M mass storage device precautions 26 memory module product description 1 removal 59 spare partnumber 59 spare part numbers 18 22 microphone location 4 product description 2 microphone jack 11 model description 31 model name 1 mute button 12 mute light 8 N network jack 10 NFC board removal 37 spare part number NFC board cable illustrated 20 removal 42 17 24 37 Oo operating system
14. part number A cell 58 Wh 4 1 Ah Li ion battery 665460 001 Before disassembling the computer follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery cover lock latch to the left 1 to unlock the batter cover 3 Firmly slide the battery cover release latch to the right 2 to release the battery cover 4 Slide the battery cover 3 away from the computer 5 Remove the battery cover The battery cover is available using spare part number 672012 001 6 Disconnect the battery cable 1 from the system board 7 Remove the three Torx T8M2 0x5 4 screws 2 and the five Torx T8M2 0x3 6 screws 3 that secure the battery to the computer Chapter 4 Removal and replacement procedures 8 Remove the battery 4 from the computer Reverse this procedure to install the battery and battery cover Component replacement procedures 33 Solid state drive 34 Description Spare part number 256 GB SATA Ill solid state drive 698645 001 128 GB SATA III solid state drive 697235 001 128 GB SATA II solid state drive 675508 001 Before removing the solid state dr
15. parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag Item a Product XXXXXXXX ng m RE LUE LE LR Warranty lylyOy Description Product name Function This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 4 5 Part number Product number p n Warranty period Model description This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed This number describes the duration of the warranty period for the computer This is the alphanumeric identifier used to locate documents drivers and support for the computer Service tag 15 Computer major components 16 Chapter 3 Illustrated parts catalog Item Component Spare part number 1 Display assembly 14 0 in AntiGlare high definition includes display panel cable 675507 001 2 WLAN antenna transceivers and cables and webcam microphone module and cable 2 Top cover with keyboard includes keyboard cable TouchPad and TouchPad button board and cable For use in Belgium 671536 A41 For use in Canada 671536 121 For use in Denmark Finland and No
16. procedures 61 Reverse this procedure to install the processor heat sink Remove the post controller hub heat sink 1 Loosen the captive Philllips screw 1 that secures the post controller hub heat sink to the system board 2 Remove the post controller hub heat sink 2 NOTE Due to the adhesive quality of the thermal material located between the post controller hub heat sink and system board it may be necessary to move the post controller hub heat sink from side to side to detach it The thermal material must be thoroughly cleaned from the surfaces of the post controller hub heat sink and the post controller hub each time the post controller hub heat sink is removed Replacement thermal material is included with the post controller hub heat sink and system board spare part kits 62 Chapter 4 Removal and replacement procedures Ey NOTE The following illustration shows the replacement thermal material locations A thermal pad is used on the post controller hub 1 and the post controller hub heat sink 2 Reverse this procedure to install the post controller hub heat sink Component replacement procedures 63 Hinge covers 64 Description Spare part number Hinge covers 672009 001 Before removing the hinge covers follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 D
17. product description 3 optical drive precautions 26 spare partnumber 21 22 P packaging guidelines 28 plastic parts service considerations 25 pointing device product description 2 ports DisplayPort 10 HDMI 10 product description 2 USB 10 post controller hub heat sink removal 60 spare partnumber 19 24 60 power button 6 power button board removal 45 spare partnumber 17 23 45 power connector 13 power connector cable removal 67 spare part number 67 spare part numbers 18 23 24 power cord set requirements 83 spare part numbers power light 8 12 power requirements product description 2 processor heat sink removal 60 spare partnumber 19 24 60 processor product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 keyboard 2 memory module 1 microphone 2 operating system 3 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 security 3 serviceability 3 solid state drive 1 video 2 wireless 2 product name 1 30 product number 30 protective cover spare part number 21 23 proximity sensors 4 21 22 R removal replacement preliminaries 25 procedures 30 right side components 12 RJ 45 jack 10 Index 87 RTC battery removal 48 spare part number 18 23 48 Rubber Feet Kit spare part number 19 23 S Screw Kit spare part number 21 23 security cable slot 12 security product description 3 serial
18. re DH ERR ERE PARE REN ENSE ME E DUX NRI RAN RRRNA ERU ed eoo AE 73 B Bpedialloll dicii sc sacs acd decd sated MOS D Msi RE 74 Computer specifications xvn exp toni Eon qw dative iso vade eun GU PU p UU rtt R Uus atf cnt 74 14 0 inch WGA display specifications Locura ao hee bn Her emporium 75 7 Beeches and Elo a PRRRR 9 76 NIA RU ER E nas ert EO EEO E EE E E A 76 Creating recovering media has oso teri b mies unto Erant ee Gaara Ror 77 Performing a system restore osonssssoeseoesesoeseseeetertererstrtsorttsrttrerstrsssrttsstttssrersnserssseererees esetet 78 Restoring using the dedicated recovery partition select models only 78 Restoring using the recovery media xu cssuee ricetta die Rc eh el Eve Eia tta ru 79 Changing the computer boot order uic ceci ears ctt eh E reat c er rt 79 Backing up and recovering your information ssssssssssssssseeneeeeenee nennen 80 Using Windows Backup and Restore iussi xte en predetto Ee EE ee b EY Rimini 81 Using Windows system restore points cccccscccccseseeeeeeeneceeenseeeeceneeeesenseeeesseeeeensaaes 81 When to create restore points ccccccccceesececeeseceeeeeeeeeesseeeeeeeseeeeeeeeeeeeaes 81 Create a system restore point ceeeeeecceeeceeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeenaeeees 81 Restore to a previous date and time ssssssssssseee 82 8 P
19. rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents JM 71 1 2 External component identification ecce eee ee eee e eese eee eene e n eene teen e tne hne t enne 4 Display meu dtd Gap opens ieu pans E doncc eM aetate tdrunf i Donee 4 side S 6 KO EP 7 Lig hisen see T E E DL E RS 8 ele e sesane TT E E ETT 9 Pls me d 10 otea Ee ND NT T T DN E 12 rper femme T M 13 3 Wusimoted puris catalog iussessuvivsse veste YRPEVERFRERE Y REP Oy RPRPERF MEERIE SR TE UIS FREUE PRIME EA PEPR VIXI REX VER idR d 14 xr diem ERIT 15 Computer major components ssssssssssseseeeeeeee ehe emen e eee nee e n rn nn nnn rr rrr ES SEE enne 16 w 14 M oceanic enews rho va esata sok 20 Miscellanea pelle bed Re ae rtt uad beret tbi pre botas iade nee meee eer ED 21 Sequential part number listing isia shiarscacidencbaianseciwedecweduasepancadloinanndsninossbianebauadankeiananaanunie tunes 22 4 Removal and replacement procedures ccscsscsssscssssccssscccescccescccescccessccescecessccesseeees 25 Preliminary replace
20. 006 001 Before removing the Card Reader board cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 Remove the Card Reader board cable A Disconnect both ends of the Card Reader board cable 1 and 2 from the system board and then release the cable 3 from the clips and channel built into the base enclosure Reverse this procedure to install the Card Reader board cable 36 Chapter 4 Removal and replacement procedures NFC board Description Spare part number NFC board 675510 001 NOTE The NFC board spare part kit does not include the NFC board cable The NFC board cable is included in the Cable Kit spare part number 672006 001 Before removing the NFC board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 Remove the NFC board 1 Remove the two Phillips
21. 1 3 cm 12 32 in Diagonal 35 4 cm 13 94 in Number of colors 262 144 Contrast ratio 500 1 typical Brightness 250 nits typical Pixel resolution Pitch 0 2175 x 0 2088 mm Format 1600 x 900 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 3 46 W Viewing angle 45 horizontal 15 35 vertical typical 14 0 inch WGA display specifications 75 7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if necessary This chapter provides information about the following topics e Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature e Performing a system restore from the recovery partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver Restore 76 In the event of hard drive failure to restore your system to its factory image you must use a set of recovery discs or a recovery flash drive that you have created using HP Recovery Manager HP recommends that you use HP Recovery Manager immediately after software setup to create either a set of recovery discs or a recovery flash drive If you need to restore your system for some other reason than hard drive failure you can use the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check
22. 3 m 490371 201 Power cord for use in Thailand 3 pin black 1 83 m 490371 291 Power cord for use in Japan 3 pin black 1 83 m 49037 1 AAT1 Power cord for use in the People s Republic of China 3 pin black 1 83 m 49037 l ABT Power cord for use in Taiwan 3 pin black 1 83 m 49037 ADI Power cord for use in South Korea 3 pin black 1 83 m 530607 001 HDMI to VGA adapter 636672 005 Intel Centrino Advanced N 6230 WLAN module 641369 005 4 GB memory module PC3 12800 1600 MHz 659940 001 USB external DVD RW DL SuperMulti Drive 665460 001 A cell 58 Wh 4 1 Ah Li ion battery 670034 005 8 GB memory module PC3 12800 1600 MHz 670292 005 Intel Centrino Advanced N 6235 WLAN module 671536 001 Top cover with keyboard for use in the United States includes keyboard cable TouchPad and TouchPad button board and cable 671536 031 Top cover with keyboard for use in the United Kingdom includes keyboard cable TouchPad and TouchPad button board and cable 671536 041 Top cover with keyboard for use in Germany includes keyboard cable TouchPad and TouchPad button board and cable 671536 051 Top cover with keyboard for use in France includes keyboard cable TouchPad and TouchPad button board and cable 671536 061 Top cover with keyboard for use in Italy includes keyboard cable TouchPad and TouchPad button board and cable 671536 071 Top cover with keyboard for use in Spain includes keyboard cable TouchPad and TouchPad button
23. 36 c Top cover see Top cover on page 39 Remove the power button board 1 Turn the top cover upside down with the front toward you 2 Remove the Phillips PM2 0x3 6 screw 1 that secures the power button board to the top cover 3 Remove the power button board 2 and cable Reverse this procedure to install the power button board 46 Chapter 4 Removal and replacement procedures Speakers Description Spare part number Speakers include speaker cables and wireless audio module antenna cables 672013 001 Before removing the speakers follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 and then remove the following components a Solid state drive connector board cable see Solid state drive on page 34 b Card Reader board cable see Card Reader board cable on page 36 Top cover see Top cover on page 39 Remove the speakers 1 Disconnect the wireless audio module antenna cables 1 from the terminals on the wireless audio module Ef NOTE The 7 Main wireless audio module antenna cable is connected to the wireless audio module module Main terminal The 8 Aux wi
24. A 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 84 Chapter 8 Power cord set requirements 9 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 85 Index A AC adapter light 13
25. AC adapter spare part number 21 24 Action keys 7 antenna locations 4 audio product description 2 audio in jack 11 audio out jack 11 B bkey 7 base enclosure spare part number 19 24 battery removal 32 spare partnumber 19 22 32 battery cover removal 32 spare partnumber 19 23 32 battery cover lock latch 13 battery cover release latch 13 Beats Audio button 12 Beats Audio light 8 bottom components 13 button component 6 buttons Beats Audio 12 Imagepad 9 Imagepad on off 9 mute 12 power 6 c Cable Kit contents 20 spare part number 20 23 cables service considerations 25 caps lock light 8 86 Index Card Reader board removal 44 spare part numbers 44 Card Reader board cable illustrated 20 removal 36 spare part number 36 chipset product description 1 components bottom 13 button 6 display 4 Imagepad 9 keys 7 left side 10 lights 8 rightside 12 computer feet locations 31 spare partnumber 19 23 computer major components 16 computer part number 30 computer specifications 74 connectors service considerations 25 17 24 D Digital Media slot 11 display components 4 specifications 75 display assembly removal 65 spare part number display panel product description 1 display switch 4 DisplayPort 10 17 24 65 drives preventing damage 26 DVD RW DL SuperMulti Drive precautions 26 spare partnumber 21 E electrostatic discharge 26 equipment guidelines 29 esc
26. HP ENVY SPECTRE Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition May 2012 First Edition February 2012 Document Part Number 665046 002 Safety warning notice N WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or
27. When ordering parts or requesting information provide the computer serial number and model number provided on the service tag It is necessary to remove the battery to obtain these numbers See Battery on page 32 for battery removal instructions T Q e XXXXXXXX MO LOU A BN E E T E Product XXXXXXXX ng m m RE HUE ELE Mairie lylyOy Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 30 Chapter 4 Removal and replacement procedures Item Component Description 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Computer feet The computer feet are adhesive backed rubber pads There are 2 rubber feet that attach to the battery cover and 2 rubber feet that attach to the base enclosure as indicated in the illustration below These rubber feet are available in the Rubber Feet Kit spare part number 672016 001 Component replacement procedures 31 32 Battery Description Spare
28. al electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 27 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to di
29. dset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 7 Digital Media slot Supports the following digital card formats e MultiMediaCard e Secure Digital SD Memory Card e Secure Digital High Capacity Memory Card Left side 11 Right side Item Component Description 1 Mute button Mutes or restores speaker sound 2 Volume dial Adjusts the speaker volume To increase the volume rotate the dial clockwise To decrease the volume rotate the dial counter clockwise 3 Beats Audio button Opens Beats Audio Control Panel which allows you to view and control all audio settings Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound NOTE You can also open the Beats Audio Control Panel by selecting Start gt Control Panel gt Hardware and Sound gt Beats Audio Control Panel 4 Hard drive light Blinking white The hard drive is being accessed e Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive NOTE For information abou
30. e sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Chapter 4 Removal and replacement procedures Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typic
31. e up with the front toward yov 6 Open the computer 7 Lift the front edge of the top cover slightly until the power button board and keyboard cables are accessible Component replacement procedures 41 8 Release the ZIF connector 1 to which the power button board cable is connected and then disconnect the power button board cable 2 from the system board 9 Release the ZIF connector 3 to which the keyboard cable is connected and then disconnect the keyboard cable 4 from the system board 10 Remove the top cover 5 E NOTE If it is necessary to replace the NFC board cable 1 or the TouchPad cable 2 release the ZIF connector to which the respective cable is attached and then disconnect the cable from the system board 42 Chapter 4 Removal and replacement procedures Reverse this procedure to install the top cover Solid state drive connector board Description Spare part number Solid state drive connector board includes cable 675509 001 Before removing the solid state drive connector board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 and then remove the following
32. ed at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 29 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 57 screws that must be removed replaced and or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag
33. er button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective simultaneously press and hold the power button and the mute button on the right side of the computer for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel System and Security Power Options or see the HP Notebook Reference Guide Chapter 2 External component identification Keys Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes the following functions e When the key is pressed in combination with the esc key system information is displayed e When the key is pressed in combination with the b key Beats Audio is enabled or disabled 3 Windows logo key Displays the Windows Start menu 4 Action keys Execute frequently used system functions 5 b key Enables or disables Beats Audio when pressed in combination with the fn key 6 Windows applications key Displays a shortcut menu for items beneath the pointer Keys 7 8 Lights
34. ermal material 675515 001 Before removing the system board follow these steps 1 o 0 M OC U hb Q9 NM Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 32 Remove the solid state drive connector board cable see Solid state drive on page 34 Remove the Card Reader board cable see Card Reader board cable on page 36 Remove the top cover see Top cover on page 39 Disconnect the RTC battery cable from the system board see RTC battery on page 48 Remove the wireless audio module see Wireless audio module on page 50 10 Remove the WLAN module see WLAN module on page 52 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Fans see Fan on page 54 Memory module see Memory module on page 59 Heat sink see Heat sink on page 60 Chapter 4 Removal and replacement procedures Remove the system board 1 Disconnect the webcamera microphone module cable 1 from the system board 2 Disconnect the display panel cable 2 from the system board 3 Release the display panel cable 3 from the heat sink T
35. es fail A system restore should be used only as a final attempt to correct computer issues Note the following when performing a system restore e You can restore the system only if you have previously backed it up HP recommends that as soon as you set up the computer you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive e Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using HP Recovery Manager e HP Recovery Manager restores only software that was installed at the factory Software not provided with this computer must be downloaded from the manufacturer s website or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition you can back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations email and Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access HP Recovery Manager in either of the following ways e Select Start gt All Programs gt HP Help and Support gt HP Recovery Manager gt HP Recovery Manager or e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the botto
36. from the computer Remove the battery see Battery on page 32 Remove the solid state drive connector board cable see Solid state drive on page 34 Remove the Card Reader board cable see Card Reader board cable on page 36 Remove the top cover see Top cover on page 39 oN Oo U 5b WO NM Disconnect the wireless antenna cables from the wireless audio module see Wireless audio module on page 50 Component replacement procedures 65 Remove the display assembly 1 Disconnect the webcamera microphone module cable 1 from the system board 2 Disconnect the display panel cable 2 from the system board 3 Release the display panel cable 3 from the heat sink The display panel cable is attached to the heat sink with double sided tape CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 4 Remove the six Phillips PM2 5x5 6 screws 1 that secure the display assembly to the base enclosure 66 Chapter 4 Removal and replacement procedures 5 Remove the display assembly 2 Reverse this procedure to install the display assembly Power connector cable Description Spare part number For use only on computer models equipped with the HM76 chipset 687530 001 For use only on computer models equipped with the HM65 chipset 672014 001 Before removing the power c
37. gions except the People s Republic of China 3 0 MB L3 cache 17 W Thermal Material Kit not illustrated includes replacement thermal material 675515 001 Cable Kit includes 672006 001 13 NFC board cable 14 TouchPad cable 15 Card Reader board cable 16 Power connector cable includes bracket For use only on computer models equipped with the HM76 chipset 687530 001 For use only on computer models equipped with the HM65 chipset 672014 001 17 Memory module PC3 12800 1333 MHz 8 GB memory module 670034 005 Chapter 3 Illustrated parts catalog Item Component Spare part number 4 GB memory module 641369 005 Heat sink includes replacement thermal material 18 Processor heat sink 675514 001 19 Post controller hub heat sink 685662 001 20 Display hinge covers includes left and right hinge covers 672009 001 21 Base enclosure includes battery cover lock latch battery cover release latch power 675513 001 connector barrel and RJ45 cover Rubber Feet Kit not illustrated includes front and rear rubber feet 672016 001 22 Solid state drive up to 2 256 GB SATA III solid state drive 698645 001 128 GB SATA III solid state drive 697235 001 128 GB SATA Il solid state drive 675508 001 23 4 cell 58 Wh 4 1 Ah Li ion battery 665460 001 24 Battery cover includes speaker grilles and front rubber feet 672012 001 Computer major components 19 Cable Kit Item Comp
38. he display panel cable is attached to the heat sink with double sided tape Component replacement procedures 57 4 Remove the following screws that secure the system board to the base enclosure 1 Five Phillips PM2 0x3 8 2 Four Phillips PM2 0x4 6 3 One Phillips PM2 0x5 7 ul a F E i a The T il E F 5 Lift the right side of the system board 1 until it rests at an angle 6 Disconnect the power connector cable 2 from the system board 7 Remove the system board 3 by sliding it up and to the right at an angle Reverse this procedure to install the system board 58 Chapter 4 Removal and replacement procedures Memory module Description Spare part number 8 GB memory module PC3 12800 1333 MHz 670034 005 4 GB memory module PC3 12800 1333 MHz 641369 005 Before removing the memory module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 and then remove the following components a Solid state drive connector board cable see Solid state drive on page 34 b Card Reader board cable see Card Reader board cab
39. hey cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage 26 Electronic components ar
40. includes display panel cable 2 WLAN antenna transceivers and cables and webcamera microphone module and cable 675508 001 128 GB solid state drive 675509 001 Solid state drive connector board includes cable 675510 001 NFC board NOTE The NFC board spare part kit does not include the NFC board cable The NFC board cable is included in the Cable Kit spare part number 672006 001 675511 001 Card Reader board for use only on computer models equipped with the HM65 chipset NOTE The Card Reader board spare part kit does not include the Card Reader board cable The Card Reader board cable is included in the Cable Kit spare part number 672006 001 6755 13 001 Base enclosure includes battery cover lock latch battery cover release latch power connector barrel and RJ45 cover 675514 001 Processor heat sink includes replacement thermal material 675515 001 Thermal Material Kit includes replacement thermal material 675516 001 System board equipped with the Intel HM65 chipset and Intel Core i7 2677M 1 80 GHz processor 4 0 MB L3 cache 17 W includes replacement thermal material 675517 001 System board equipped with Intel HM65 chipset and Intel Core i5 2467M 1 60 GHz processor 3 0 MB L3 cache 17 W includes replacement thermal material 677154 001 65 W travel AC adapter non PFC 3 wire 685366 001 System board equipped with the Intel HM76 chipset and Intel Core i7 3667U 2 0 GHz processor for use in all countries and regions except the People
41. ing the fan to the heat sink detaches Chapter 4 Removal and replacement procedures 3 Remove the fan 4 Reverse this procedure to install the fan Component replacement procedures 55 System board 56 E NOTE The system board spare part kit includes replacement thermal material Description Spare part number Equipped with the Intel HM76 chipset and Intel Core i7 3667U 2 0 GHz processor for use in all 685366 001 countries and regions except the People s Republic of China 4 0 MB L3 cache 17 W Equipped with the Intel HM76 chipset and Intel Core i5 3317U 1 7 GHz processor for use in all 685367 001 countries and regions except the People s Republic of China 3 0 MB L3 cache 17 W Equipped with the Intel HM76 chipset and Intel Core i7 3667U 2 0 GHz processor for use only in 689485 001 the People s Republic of China 4 0 MB L3 cache 17 W Equipped with the Intel HM76 chipset and Intel Core i5 3317U 1 7 GHz processor for use only in 689486 001 the People s Republic of China 3 0 MB L3 cache 17 W Equipped with Intel HM65 chipset and Intel Core i7 2677M 1 80 GHz processor for use in all 675516 001 countries and regions except the People s Republic of China 4 0 MB L3 cache 17 W Equipped with Intel HM65 chipset and Intel Core i5 2467M 1 60 GHz processor for use in all 675517 001 countries and regions except the People s Republic of China 3 0 MB L3 cache 17 W Thermal Material Kit includes replacement th
42. isconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 and then remove the following components e f Solid state drive connector board cable see Solid state drive on page 34 Card Reader board cable see Card Reader board cable on page 36 Top cover see Top cover on page 39 WLAN module see WLAN module on page 52 Wireless audio module see Wireless audio module on page 50 System board see System board on page 56 Remove the hinge covers 1 Remove the four Phillips PM2 0x3 8 screws 1 that secure the hinge covers to the base enclosure Chapter 4 Removal and replacement procedures 2 Remove the hinge covers 2 from the base enclosure Reverse this procedure to install the hinge covers Display assembly Description Spare part number Display assembly 14 0 in AntiGlare high definition includes display panel cable 2 WLAN 675507 001 antenna transceivers and cables and webcam microphone module and cable Before removing the display assembly follow these steps Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices
43. isk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility ef NOTE An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press 10 to enter Setup Utility Changing the language of Setup Utility 1 Start Setup Utility Use the arrow keys to select System Configuration gt Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter Pr pe To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately Using Setup Utility 69 Navigating and selecting in Setup Utility To navigate and select in Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed a
44. itch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 WLAN antennas 2 Send and receive wireless signals 3 Proximity sensors 2 Detect your presence in front of the computer and turn on the radiance backlight keyboard feature 4 Internal microphones 2 Record audio automatically reducing ambient noise and providing echo cancellation Chapter 2 External component identification Item Component Description 4 Webcam Records video and captures still photographs To use the webcam double click the ArcSoft Camera Suite icon on the desktop or select Start gt All Programs gt ArcSoft Camera Suite gt Launch WebCam Companion 5 Webcam light On The webcam is active 6 HP TrueVision HD webcam Records video and captures still photographs To access the webcam select Start gt All Programs gt CyberLink gt CyberLink YouCam The antennas and proximity sensors are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas and proximity sensors free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Display 6 Button Component Description Pow
45. ive and cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 Remove the solid state drive 1 Remove the Phillips PM2 0x2 0 screw 2 that secures the solid state drive to the system board The solid state drive tilts up 2 Remove the solid state drive by pulling the drive away from the slot at an angle 2 NOTE The solid state drive is designed with a notch to prevent incorrect installation into the solid state drive slot Chapter 4 Removal and replacement procedures 3 If it is necessary to replace the solid state drive connector board cable disconnect both ends of the cable 1 and 2 from the system board and then release the cable from the clips 3 and channel built into the base enclosure The solid state drive connector board cable is included in the solid state drive connector board spare part kit spare part number 675509 001 Reverse this procedure to install the solid state drive and solid state drive connector board cable Component replacement procedures 25 Card Reader board cable Ef NOTE The Card Reader board cable is included in the Cable Kit spare part number 672
46. le on page 36 Top cover see Top cover on page 39 d WLAN module see WLAN module on page 52 e Wireless audio module see Wireless audio module on page 50 f System board see System board on page 56 Remove the memory module 1 Turn the system board upside down with the front toward you 2 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up Component replacement procedures 59 3 Remove the memory module 2 by pulling it away from the slot at an angle Reverse this procedure to install the memory module Heat sink 60 E NOTE The heat sink spare part kits include replacement thermal material Description Spare part number Processor heat sink 675514 001 Post controller hub heat sink 685662 001 Thermal Material Kit includes replacement thermal material 675515 001 Before removing the heat sink follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 and then remove the following components a Solid state drive connector board cable see Solid state drive on page 34 b Ca
47. m of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions 78 Chapter 7 Backup and recovery Restoring using the recovery media 1 2 4 5 If possible back up all personal files Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer or Insert the recovery flash drive into a USB port on your computer and then restart the computer Press 9 at system bootup Select the optical drive or the flash drive Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 2 3 Restart the computer Press esc while the computer is restarting and then press f9 for boot options Select Internal CD DVD ROM Drive from the boot options window To change the boot order for a recovery flash drive 1 2 3 4 Insert the flash drive into a USB port Restart the computer Press esc while the computer is restarting and then press 19 for boot options Select the flash drive from the boot options window Performing a system restore 79 Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create back
48. m restore point 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Click Create 5 Follow the on screen instructions Backing up and recovering your information 81 Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions Ey NOTE If you revert to a restore point and then change your mind you can reverse the restoration 82 Chapter 7 Backup and recovery 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more tha
49. m the removal and replacement procedures described here Accessing the internal parts could damage the computer or void the warranty Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flatbladed screwdriver e Magnetic screwdriver Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures E NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Preliminary replacement requirements 25 Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that t
50. ment requirements ccceessceeeesseeceenseeeeeeaeecesnseeeecsaeeeensaeeeecaeeeesseetesenseees 25 Lel AE rel ous ir entti tet niter re Peru E cadets 25 SET VIG considerations sisenes e ea fU ON NUI ERN seas 25 Plastic siu ANDEREN ooo 25 Cables and sonheclalsz usce ases creare rero eV n Per Py VC ran avn ees 25 Drive hoelline coit XP Ebro PERRO Phal eae a a A O 26 Grounding guidelines oos steer tenero ELS MEL Y Eel ret nieto ei kiki Um tas 26 Electrostatic discharge ddifdte saccis ceo rette XXE HE PEE UI dies en pPX EH E pLIn 26 Packaging and transporting guidelines sessssssss 28 Component replacement procedures siccis prints et dae RERBA Rn Ul etn oin ie vp opti vo ui 30 DEVICE dO a eria Ue EHE TERRETER a RECTOR EY EURO EE RE ERR QUO nis a EPI MET PY ECETEREEFER T ETAT I PAES 30 IUE TNNT IE 31 sh MT EUER 32 Solid state drive poeseos at vont duque a paa bn p Foam d cia osastnhluqukiri din dup tq RUT 34 Card Reader board cable quutcaetevsk ntvetictreislcen rhet tesiD ue EU d e lcm ea Don 36 DIESE o1 M T 37 dee E H R H 39 Solid state drive connector bete i ecco prinie cia sies Eei uin eK mde 43 Card Reader Boedo teta ipse Teucri rr nan QU rates ert cundo ismod taber 44 Power button board Lsadeisieerdenidesesdtaataktsestias ieins eppents n s qi diss rn bog bu oa t e tepiBd 45 Speakers arsure TTr
51. n Do not insert remove connect or disconnect any device cable or cord 1 Windows 7 Select Start gt Help and Support gt Maintain Windows XP Select Start gt Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 Atthe download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates 72 Chapter 5 Setup Utility BIOS and System Diagnostics BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 5 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Comp
52. n 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 83 Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW Austria OVE Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEM
53. number 30 service considerations cables 25 connectors 25 plastic parts 25 service tag 15 30 serviceability product description 3 solid state drive precautions 26 product description 1 removal 34 spare partnumber 24 34 spare part numbers 19 24 solid state drive connector board removal 43 spare part number 17 24 43 solid state drive connector board cable removal 35 speakers removal 47 spare part number specifications computer 74 display 75 system board removal 56 spare part numbers 56 18 23 47 18 24 T Thermal Material Kit spare part number 18 24 56 60 tools required 25 top cover removal 39 spare part numbers 23 39 17 22 88 Index TouchPad cable illustrated 20 removal 42 transporting guidelines 28 U USB external DVD RW DL SuperMulti Drive spare part number 21 22 USB port 10 v vents 13 video product description 2 volume dial 12 WwW warranty period 31 webcam 5 webcam light 5 Windows applications key 7 Windows logo key 7 wireless antenna locations 4 wireless audio module removal 50 spare part number wireless light 8 wireless product description 2 WLAN module removal 52 spare partnumber 22 spare part numbers 18 22 52 workstation guidelines 28 18 23 50
54. on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Using Setup Utility 71 Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernatio
55. onent Spare part number Cable Kit includes 672006 001 1 TouchPad cable 2 NFC board cable 3 Card Reader board cable 20 Chapter 3 Illustrated parts catalog Miscellaneous parts Component Spare part number 65 W travel AC adapter non PFC 3 wire 677154 001 HDMI to VGA adapter 530607 001 HP 14 0 in protective cover 674766 001 USB external DVD RW DL SuperMulti Drive 659940 001 Power cord 3 pin black 1 83 m For use in Australia 490371 011 For use in Europe 490371 021 For use in Italy 49037 1 061 For use in Japan 490371 291 For use in North America 490371 001 For use in the People s Republic of China 49037 AAT For use in South Korea 49037 ADI For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in Thailand 490371 281 For use in the United Kingdom and Singapore 490371 031 Screw Kit 672007 001 Miscellaneous parts 21 Sequential part number listing 22 Spare part number Description 49037 1 001 Power cord for use in North America 3 pin black 1 83 m 490371 011 Power cord for use in Australia 3 pin black 1 83 m 490371 021 Power cord for use in Europe 3 pin black 1 83 m 49037 1 031 Power cord for use in the United Kingdom and Singapore 3 pin black 1 83 m 49037 1 061 Power cord for use in Italy 3 pin black 1 83 m 490371 111 Power cord for use in Switzerland 3 pin black 1 8
56. onents a Solid state drive connector board cable see Solid state drive on page 34 b Card Reader board cable see Card Reader board cable on page 36 Top cover see Top cover on page 39 44 Chapter 4 Removal and replacement procedures Remove the Card Reader board 1 Turn the top cover upside down with the front toward you 2 Remove the two Phillips PM2 0x3 6 screws 1 and the Phillips PM2 0x3 2 screw 2 that secure the Card Reader board to the top cover 3 Lift the left side of the Card Reader board 3 until it rests at an angle 4 Remove the Card Reader board 4 by sliding it up and to the left at an angle Reverse this procedure to install the Card Reader board Power button board Description Spare part number Power button board includes cable 675510 001 Before removing the power button board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer Component replacement procedures 45 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 and then remove the following components a Solid state drive connector board cable see Solid state drive on page 34 b Card Reader board cable see Card Reader board cable on page
57. onnector cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 and then remove the following components a Solid state drive connector board cable see Solid state drive on page 34 Card Reader board cable see Card Reader board cable on page 36 Top cover see Top cover on page 39 d WLAN module see WLAN module on page 52 Component replacement procedures 67 e Wireless audio module see Wireless audio module on page 50 f System board see System board on page 56 g Display assembly see Display assembly on page 65 Remove the power connector cable 1 Remove the Phillips PM2 0x3 8 screw 1 that secures the power connector and bracket to the base enclosure 2 Remove the power connector bracket 2 3 Remove the power connector cable 3 Reverse this procedure to install the power connector cable 68 Chapter 4 Removal and replacement procedures 5 Setup Utility BIOS and System Diagnostics Using Setup Utility Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as d
58. ower cord set requirements usine neo tiebekie E ee PyA RE DEA AEDEA CEA HE CHADEDEE LE MA CREE CRM E REPE N Ee PIA EP GUN 83 Requirements fer all countries ssp vcesaasciecn lineae orta Nb alta rn nce e tla 83 Requirements for specific countries and regions sssssssssssseeeneeeeenneeeeeene 84 o e 85 D 86 vii viii Product description Category Product Name Description HP ENVY14 SPECTRE Processors e Intel Core i7 3667U 2 00 GHz processor 4 0 MB L3 cache 17 W e ntel Core i7 2677M 1 80 GHz processor 4 0 MB L3 cache 17 W e ntel Core i5 3317U 1 70 GHz processor 3 0 MB L3 cache 17 W e ntel Core i5 2467M 1 60 GHz processor 3 0 MB L3 cache 17 W Processor is soldered to the system board Chipset e Intel HM76 Express chipset e Intel HM65 Express chipset Graphics Internal graphics Universal memory architecture UMA with shared video memory e Intel HD Graphics 4000 on computer models equipped with the Intel HM76 Express chipset supports HD decode DX11 and HDMI e Intel HD Graphics 3000 on computer models equipped with the Intel HM65 Express chipset supports HD decode DX10 and HDMI Panel 14 0 in slim light emitting diode LED WVA HD AntiGlare 1600x900 display typical brightness 250 nits All display assemblies include 2 wireless local area network WLAN
59. push push technology supporting e MultiMediaCard e Secure Digital SD Memory Card e Secure Digital High Capacity Memory Card Supports mini versions by use of an adapter adapter is not included Ports e AC power Combination audio out stereo headphone audio in mono microphone e HDMI 1 4a output supporting stereoscopic 3D e mini DisplayPort supporting 2560x1600 resolution e RJ 45 Ethernet Gigabit support with LED indicators e USB 3 0 1 port USB 2 0 1 port NOTE All USB ports support USB sleep and charge Keyboard pointing devices Full size 14 0 in Island style no numeric keypad Radiance backlight 55 to toggle backlight on off Clickpad with imaging sensor multi touch gestures enabled Power requirements Taps enabled by default 65W non PFC non BFR PV Free HP Travel AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector Supports 4 cell 58 Wh 4 1 Ah Li ion battery battery is not user removable Chapter 1 Product description Category Security Description Supports security cable lock Supports Intel AT p ready Operating system Preinstalled e Windows 7 Home Premium 64 bit e Windows 7 Home Professional 64 bit e Windows 7 Ultimate 64 bit Serviceability End user replaceable part AC adapter 4 2 External component identification Item Component Description 1 Internal display sw
60. rd Reader board cable see Card Reader board cable on page 36 Top cover see Top cover on page 39 d WLAN module see WLAN module on page 52 Chapter 4 Removal and replacement procedures e Wireless audio module see Wireless audio module on page 50 f System board see System board on page 56 NOTE When replacing the heat sink be sure to remove the fans from the defective heat sink and replace them on the replacement heat sink See Fan on page 54 for fan removal and replacement instructions Remove the processor heat sink 1 Following the 1 2 3 4 sequence stamped into the processor heat sink loosen the four captive Philllips screws 1 that secure the processor heat sink to the system board 2 Remove the processor heat sink 2 E NOTE Due to the adhesive quality of the thermal material located between the processor heat sink and processor it may be necessary to move the processor heat sink from side to side to detach it The thermal material must be thoroughly cleaned from the surfaces of the processor heat sink and the processor each time the processor heat sink is removed Replacement thermal material is included with the processor heat sink and system board spare part kits E NOTE The following illustration shows the replacement thermal material locations Thermal paste is used on the processor 1 and the processor heat sink section 2 that services it Component replacement
61. reless audio module antenna cable is connected to the wireless audio module module Aux terminal 2 Release the wireless audio module antenna cables from the clips 2 and routing channels built into the base enclosure Component replacement procedures 47 3 Remove the two Phillips PM2 0x3 8 screws 1 that secure the speakers to the base enclosure 4 Remove the speakers 2 Reverse this procedure to install the speakers RTC battery Description Spare part number RTC battery double sided tape and cable 672013 001 Before removing the RTC battery follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 and then remove the following components Solid state drive connector board cable see Solid state drive on page 34 Card Reader board cable see Card Reader board cable on page 36 Top cover see Top cover on page 39 d Speakers see Speakers on page 47 48 Chapter 4 Removal and replacement procedures Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 2 Detach the RTC battery 2 from the base enclosure The RTC battery is attached to the
62. rt the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 2 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 Click the diagnostic test you want to run and then follow the on screen instructions E NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 73 6 Specifications Computer specifications Metric U S Dimensions Width 32 72 cm 12 88 in Depth 22 10 cm 8 70 in Height 2 05 cm 0 81 in Weight 1 80 kg 3 97 Ib Input power Operating voltage and current 19 5 V de 3 33 A 65W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 74 Chapter 6 Specifications 14 0 inch WGA display specifications Metric U S Dimensions Height 17 4 cm 6 85 in Width 3
63. rway 671536 DH1 For use in France 671536 051 For use in Germany 671536 041 For use in India 671536 D61 For use in Italy 671536 061 For use in Latin America 671536 161 For use in the Netherlands 671536 B31 For use in Portugal 671536 131 For use in Russia 671536 251 For use in Saudi Arabia 671536 171 For use in South Korea 671536 AD1 For use in Spain 671536 071 For use in Switzerland 671536 BG1 For use in Taiwan 671536 AB1 For use in Thailand 671536 281 For use in Turkey 671536 141 For use in the United Kingdom 671536 031 For use in the United States 671536 001 3 Power button board includes cable 672010 001 4 Card Reader board NOTE The Card Reader board spare part kit does not include the Card Reader board cable The Card Reader board cable is included in the Cable Kit spare part number 672006 001 For use only on computer models equipped with the HM76 chipset 696482 001 For use only on computer models equipped with the HM65 chipset 675511 001 5 NFC board 675510001 NOTE The NFC board spare part kit does not include the NFC board cable The NFC board cable is included in the Cable Kit spare part number 672006 001 6a Solid state drive connector board includes 675509 001 Computer major components 17 18 Item Component Spare part number 6b Solid state drive connector board cable 7 Speakers include speaker cables and wireless audio module antenna cables 672015 001
64. ry settings in Setup Utility E NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utility to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults Follow the on screen instructions mo mom To save your changes and exit press 110 and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings Exiting Setup Utility e To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter e To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates
65. s Republic of China 4 0 MB L3 cache 17 W includes replacement thermal material 685367 001 System board equipped with the Intel HM76 chipset and Intel Core i5 3317U 1 70 GHz processor for use in all countries and regions except the People s Republic of China 3 0 MB L3 cache 17 W includes replacement thermal material 685662 001 Post controller hub heat sink includes replacement thermal material 687530 001 Power connector cable for use inthe HM76 chipset includes bracket 689485 001 System board equipped with the Intel HM76 chipset and Intel Core i7 3667U 2 0 GHz processor for use only in the People s Republic of China 4 0 MB L3 cache 17 W includes replacement thermal material 689486 001 System board equipped with the Intel HM76 chipset and Intel Core i5 3317U 1 70 GHz processor for use only in the People s Republic of China 3 0 MB L3 cache 17 W includes replacement thermal material 696482 001 Card Reader board for use inthe HM76 chipset NOTE The Card Reader board spare part kit does not include the Card Reader board cable The Card Reader board cable is included in the Cable Kit spare part number 672006 001 697235 001 128 GB SATA III solid state drive incudes cable 698645 001 256 GB SATA III solid state drive incudes cable Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Z CAUTION This computer does not have user replaceable parts Only HP authorized service providers should perfor
66. ssipate electric charges Workstation guidelines 28 Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be us
67. t and then select Edit gt Paste The screen image is added to the document 4 Save and print the document 80 Chapter 7 Backup and recovery Using Windows Backup and Restore Guidelines e Connect the computer to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to schedule and create a backup E NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Help and Support Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes f NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points e Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally Create a syste
68. t HP ProtectSmart Hard Drive Protection see the HP Notebook Reference Guide 5 Power light White The computer is on Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 12 Chapter 2 External component identification Item Component Description 7 AC adapter light White The computer is connected to external power and the battery is fully charged e Amber The computer is connected to external power and the battery is charging e Blinking amber The computer is connected to external power and there is a battery error or the battery has reached a low or critical battery level e Off The computer is running on battery power 8 Power connector Connects an AC adapter Bottom Item Component Description 1 Battery cover release latch Releases the battery cover 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Battery cover lock latch Locks the battery cover into place Bottom 13 3 Illustrated parts catalog 14 Chapter 3 Illustrated
69. t the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e Toclose open dialog boxes and return to the main Setup Utility screen press esc and then follow the on screen instructions 2 Press f10 to enter Setup Utility To exit Setup Utility menus choose one of the following methods To exit Setup Utility menus without saving your changes press the esc key and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Discarding Changes and then press enter e To save your changes and exit Setup Utility menus press 110 and then follow the on screen instructions or Use the tab key and the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Displaying system information 1 Start Setup Utility 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 70 Chapter 5 Setup Utility BIOS and System Diagnostics Restoring facto
70. tem 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 32 and then remove the following components a Solid state drive connector board cable see Solid state drive on page 34 b Card Reader board cable see Card Reader board cable on page 36 Top cover see Top cover on page 39 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module f NOTE The 1 WLAN antenna cable is connected to the WLAN module Main terminal The 2 WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the Phillips PM2 0x3 8 screw 2 that secures the WLAN module to the system board The WLAN module tilts up Chapter 4 Removal and replacement procedures 3 Remove the WLAN module by pulling the module away from the slot at an angle 3 Ef NOTE The WLAN module is designed with a notch 4 to prevent incorrect installation into the WLAN module slot Ey NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves should be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 53 54 Fan Description Spare part number Fan includes cable 672008
71. th keyboard for use in the Netherlands includes keyboard cable TouchPad and TouchPad button board and cable 671536 BG1 Top cover with keyboard for use in Switzerland includes keyboard cable TouchPad and TouchPad button board and cable 671536 D61 Top cover with keyboard for use in India includes keyboard cable TouchPad and TouchPad button board and cable 671536 DH1 Top cover with keyboard for use in Denmark Finland and Norway includes keyboard cable TouchPad and TouchPad button board and cable 672006 001 Cable Kit includes the NFC board cable the TouchPad cable and the Card Reader board cable 672007 001 Screw Kit 672008 001 Fan includes cable and tape 672009 001 Display hinge covers includes left and right hinges covers 672010 001 Power button board includes cable 672011 001 Wireless audio module 672012 001 Battery cover includes speaker grilles and front rubber feet 672013 001 RTC battery includes double sided tape and cable 672014 001 Power connector cable for use only on computer models equipped with the HM65 chipset includes bracket 672015 001 Speakers include speaker cables and wireless audio module antenna cables 672016 001 Rubber Feet Kit includes front and rear rubber feet 674766 001 HP 14 0 in protective cover Sequential part number listing 23 24 Spare part number Description 675507 001 14 0 in AntiGlare high definition display assembly
72. ups on a regular basis How completely you are able to recover your system depends on how recent your backup is E NOTE A recovery from your most recent backup should be performed if the computer is attacked by a virus or if any major system components fail In order to correct computer issues attempt a recovery before you attempt a system restore You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times XQ TIP TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information about using system restore points see the Using Windows system restore points section e Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reenter your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing documen
73. uter Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe The BIOS installation begins Complete the installation by following the on screen instructions f NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery If the battery fails the test contact HP support to repo
74. wireless audio module to the system board The wireless audio module tilts up Chapter 4 Removal and replacement procedures 3 Remove the wireless audio module by pulling the module away from the slot at an angle 3 Ef NOTE The wireless audio module is designed with a notch to prevent incorrect installation into the wireless audio module slot f NOTE If the wireless audio module antennas are not connected to the terminals on the wireless audio module the protective sleeves should be installed on the antenna connectors as shown in the following illustration P Reverse this procedure to install the wireless audio module Component replacement procedures 51 WLAN module 52 Description Spare part number Intel Centrino Advanced N 6235 WLAN module 670292 005 Intel Centrino Advanced N 6230 WLAN module 636672 005 Z CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating sys
75. you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 32 Remove the solid state drive connector board cable see Solid state drive on page 34 ao u F OQ NM Remove the Card Reader board cable see Card Reader board cable on page 36 Component replacement procedures Ey NOTE When replacing the top cover be sure to remove the following components from the defective top cover and install them on the replacement top cover e NFC board see NFC board on page 37 e Solid state drive connector board see Card Reader board cable on page 36 e Card Reader board see Card Reader board on page 44 e Power button board see Power button board on page 45 Remove the top cover 1 Release the ZIF connector to which the TouchPad cable is connected and then disconnect the TouchPad cable 1 from the TouchPad 2 Disconnect the speaker cable 2 from the system board 3 Remove the two rear rubber feet 1 40 Chapter 4 Removal and replacement procedures 4 Remove the following screws that secure the top cover to the base enclosure 2 Two Phillips PM2 0x5 5 3 Five Phillips PM2 0x4 5 4 Four Phillips PM2 0x4 0 5 Turn the computer right sid

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