CRU DataHarbor, 1TB
Contents
1. ano Windows Storage Server 2008 R2 Essentials aj AJA her jconnect C open a web browser and Connect your computer to the server type the following into the URL field and press Enter http lt ServerName gt L connect The lt ServerName gt o is the name you assigned your server during the setup process The browser will open a page with a button on it asking you to download software Click on the button download and open the software setup program _ Click the Continue button and enter the server s address in the field The address is the lt ServerName gt you entered in Step A Click Continue introduction server Address Enter your server s name Prerequisites User Credentials Client Description Server address x J Installation Summary The program will verify that the Mac meets the server s requirements When it does name your computer and click Continue his name will appear as the Computer s name in the Computers and Backup icon on the Dashboard Introduction Ai Get Address Review and modify the identification of this computer if needed O Prerequisites User Credentials Type an identification for your computer The identification helps you easily identify this computer on the server You can Client Description A i P ka either keep the current identification for this computer or Installation you can modify it The identification must2. DataPort DataHarbor Network Backup Appliance User Manual e Ease of Use Fast setup easy rotation fast recovery When it s time to swap drives simply pull the drive and insert another e Scheduled Backup Create the backup schedule that works for you and your networked PCs with the easy to use Microsoft Storage Server Essentials software e Remote Administration Administrators can update or change the DataHarbor configuration over the network Email and or text message notifications e Whole Disk Encryption CRU s transparent hardware encryption secures the entire disk which is better than software based encryption since hackers can t even find the file allocation table Combined with 256 bit AES encrpytion this means your data is safe from attack A9 000 0040 Revision 1 0 il Table of Contents 1 Pre Installation Steps 1 1 Accessories 1 2 Identifying Parts of Your DataHarbor 1 3 Warnings and Notices 1 4 Additional Online Help 2 Installation Steps 2 1 Mounting Options 2 2 Windows Storage Server 2008 R2 Essentials Setup Procedure 2 3 Connecting the DataHarbor to a Network 2 4 Joining a Domain 2 5 Joining a HomeGroup 2 6 Installing Connector Software on Client Computers 2 6 1 Install Dashboard and Launchpad on Windows 2 6 2 Install Launchpad on Mac 3 Server Management 3 1 User Account Management 3 2 Server Folder and Hard Drive Management 3 3 Manage Backups 3 3 1 Configuring Automatic Backup
3. Macs will have to be configured independently See Section 3 3 1 for detailed instructions On the dashboard click on the Computers and Backup icon The following table describes the various backup tasks that are available in the task pane to the right Some of the tasks are computer or server specific and are only visible when you select a computer or the server in the list Task Name Description View th _ eae Allows you to view basic information about the computer sad name description OS and the computer s or server s backup history properties Start Stop a backup for the computer Begins or stops a manual backup of the server Restore files Allows the user to choose a specific backup to restore to the or folders for the computer Coupan Customize Allows you to add or remove backup items or disable backup for Backup for the client computer the computer P Task Name Customize Backup for the server Remove the computer View alerts for the server Additional client computer backup tasks Change the server password How do connect computers to the server a Open the Dashboard from a PC and create a new server folder for Mac backups Go to the Server Folders and Hard Drives icon make sure the Server Folders tab is E E See Description On first use this opens the Set Up Server Backup Wizard which allows you to set up a backup for the server to an external o
4. into the carrier install one h Power on the DataHarbor The RAID alarm will begin beeping Press the Enter button to mute the alarm Replace the carrier into the Dataharbor and lock it into place Wait a few seconds as the drive spins up and the LCD will then ask if you would like to add a new drive Press the Enter button to select Yes The RAID will now automatically begin rebuilding populating the data from the primary drive inside the DataHarbor to the secondary drive that came Inside the carrier You have successfully restored your server 5 4 Restore to a New DataHarbor From an Encrypted Backup Drive Use these instructions If e You are replacing your old DataHarbor server with a DataHarbor that is newer or different from your original configuration from an encrypted backup drive e Or you are restoring your DataHarbor from an encrypted backup drive a Plug a keyboard mouse and monitor into the new Dataharbor and power on the unit b After the DataHarbor starts up follow the setup procedure laid out in Section 2 2 c Install your backup drive into a DataPort SecureDock sold separately and attach the SecureDock to the DataHarbor via eSATA or USB eSATA is recommended for faster transfer times Page 13 5 5 Migrate Data to a Newer Version of DataHarbor Use these instructions if d Insert your backup Security Key from your original DataHarbor configuration into the SecureDoc
5. account you are assigning to the Mac computer is set to full Read Write access Click Add a folder to create the folder Enable unsupported network volumes so they can be detected by Time Machine On the Mac Finder select the Go menu and click on Utilities Open Terminal and type in the following defaults write com apple systempreferences MShowUnsupportedNetworkVolumes 1 a0 Terminal bash 80x24 Last login Tue Jun 5 12 33 01 on console 5 Chriss iMac Computer Chris defaults write com apple systempreferences TMShowU nsupportedNetworkVolumes 1 Page 8 Hit Enter If you typed it in right no extra text aside from another prompt should print in the window This will enable Time Machine to view the Mac backups folder you just created on your DataHarbor provided you do not reboot the machine before finishing this process If you do simply repeat this step to re enable support for unsupported network volumes Obtain the Mac s computer name for use in Step E Open the Apple menu and select System Preferences Click on the Sharing icon Your computer name is shown at the top of the window ane Sharing Q E imac Computer Jo OranUlers OD eTocal network can access your computer at Chriss Edit y iMac Computer local Meee Computer Na Service 3 DVD or CD Sharing Off DVD or CD Sharing Screen Sharing File Sharing This allows users of other computers to use this computer s DVD or CD drive
6. and Restart the DataHarbor To shut down or restart the Dataharbor log into the Dashboard and click on the Server Settings button In the lower left corner of the Server Settings window you ll see a red button Click on the arrow portion of the button and select your desired option 3 8 Other Server Settings The following settings can be accessed g gz oo serersettings Help by clicking on the Server Settings i button on the Dashboard 3 7 1 Date Time and Region Located in the General Tab Date Time and Region allows you to change these settings 3 7 2 Windows Update It is very important for the administrator to download and install new Windows updates each month Updates are set by default to be downloaded and installed automatically Sometimes this requires a server reboot which ideally should be done before or after business hours Change the Windows Update settings by clicking on the Change Install updates button in the General Tab Windows Update settings and error reporting y Install updates automatically recommended ahoncereeial updates 3 7 3 Media Server The scope of this manual does not cover setting up a media server on the DataHarbor nor is it supported by CRU DataPort Technical Support Should you wish to do so follow the instructions at http technet microsoft com en us library ff9531 76 aspx 4 Restore Lost Files or Folders 4 1 Create a Windows Client Recovery Thumb Drive a In
7. via the Launchpad On the Dashboard click the Users icon The following table Task Name Description Open the folder Displays the contents of the folder Users Delete the Allows you to delete the folder This task is not available for describes the various server folder tasks that are folder the default folders created by Windows Storage Server 2008 available in the task pane to the right Some of the tasks are account R2 Essentials specific and are only visible when you select an account in the list ea i en eee properties Task Name Description General Tab e Rename user created folders View the Displays the properties of the selected user account e Change the description of the folder account e Open the folder in Windows Explorer properties General Tab e Change the user account owner s first and last names Sharing Tab Change the account password e Modify user account access permissions for the folder e Activate or deactivate the account e Determine whether users logged in under the account can view network health alerts Move the folder Opens the Move a Folder Wizard that will allow you to move the folder to a new location Shared Folders Tab a i Prevents users from accessing the folder e Change the account s access permissions to the server s folders Add a folder Opens the Add a Folder Wizard which allows you to create a folder and assign permissions Remote Web Access Tab e Select which server assets are access
8. Duration seconds 0 sontware P DHCP Message Type 0x05 Applications Routers 192 168 2 1 Developer Server Identifier 192 168 2 205 Extensions Subnet Mask 255 255 255 0 Ethernet Fonts MAC Address Frameworks Media Options Logs Media Subtype Auto Select Managed Client Proxies Preference Panes Exceptions List local 169 254 16 Startup Items FTP Passive Mode Yes Service Order 3 Sync Services Universal Access Mac Finder select the Go menu and click on Utilities Open Disk Utility and select the New Image Use the following settings Save As lt computer name gt _ lt MAC address without colons gt Where Desktop Name lt Ihe name can be anything you like gt Size lt Set the size according to how large you think your largest backup should be A default Time Machine backup on a new Mac is usually around 6 5 7 GB gt Format Mac OS Extended Case sensitive Journaled Encryption none Partitions No partition map Image Format sparse bundle disk image Save As iMac Computer_00 1ec2011349 Where 5 Desktop B Name iMac DataHarbor Backup Size Custom 7 GB Format Encryption p one Partitions No partition map Image Format f sparse bundle disk image E Click Create A disk image will mount on the desktop along with the sparsebundle file Feel free to eject the disk image as it is not needed Copy the sparse bundle image to your Mac backups folder on the DataHa
9. ID Tag Oo IOT cw roo Security Key Label 1 2 Identifying Parts of Your DataHarbor Take a moment to familiarize yourself with the parts of DataHarbor This will help you to better understand the remaining instructions Front DataPort 10 atarort DataPort 10 Power LED System Drive Access LED Status LED DataPort 10 Latch USB Port DataHe Jor Power Button DataPort 10 Removable Mirror Status LCD Display LED Display Navigation Security Key Enabled LED Buttons Security Key Port Security Key Error LED Back Serial Port PS 2 Keyboard amp Ethernet Ports Mouse Port eSATA Ports Power Supply USB3 Ports VGA Port USB2 Ports Speaker Line In Page 2 hil 1 3 Warnings and Notices LN Please read the following before beginning installation General Care e The main circuit board of the HDD carrier is susceptible to static electricity Proper grounding is strongly recommended to prevent electrical damage to the enclosure or other connected devices including the computer host Avoid all dramatic movement tapping on the unit and vibration e Avoid placing the HDD carrier close to magnetic devices high voltage devices or near a heat source This includes any place where the product will be subject to direct sunlight Do NOT allow water to make contact with the carrier or receiving frame e Before starting any type of hardware installation please ensure that all power switches have b
10. Product Name Interface Types amp Speeds Drive Types Supported Connectors Server Operating System Client Operating System Require ments Compliance Shipping Weight Product Dimen sions Technical Support DataHarbor Gigabit Ethernet up to 1 Gbps eSATA up to 3 Gbps USB 3 0 up to 5 Gbps USB 2 0 up to 480 Mbps Serial RS 232 up to 11520 bit s 3 5 SATA Hard Drives SATA III Drives must be jumpered to run at 3 0 Gbps transfer speed Two 2 Gigabit Ethernet connectors Two 2 eSATA connectors Two 2 USB 3 0 connectors Four 4 USB 2 0 connectors 3 rear 1 front One 1 Serial connector One 1 PS 2 connector One 1 VGA connector One 1 Speaker connector One 1 Line In connector One 1 Microphone connector Windows Storage Server 2008 R2 Essentials e Windows XP SP3 32 bit Vista SP2 7 or 8 e Mac OS 10 5 Leopard or Mac OS 10 6 Snow Leopard Client Backups must be manually configured EMI Standard FCC Part 15 Class B CE EMC Standard EN55022 EN55024 24 pounds includes accessories 16 14 x 1 72 x 14 17 410mm x 44mm x 360mm DataHarbor is a trademark of CRU Acquisitions Group LLC Other marks are the property of their respective owners 2010 CRU Acquisitions Group LLC All rights reserved Product Warranty CRU DataPort CRU warrants this product to be free of significant defects in material and workmanship for a period of two years from the or
11. This process will take several hours 5 3 Restore to a New DataHarbor with Identical Hardware Use these instructions If e You are replacing your old DataHarbor with a brand new DataHarbor that has identical internal hardware e And you have retained the primary hard drive from your old DataHarbor and are not restoring from an encrypted backup drive a Power down the DataHarbor and unplug all cables from the back of the unit Then remove it from the rack or storage area b Open the top of the new DataHarbor case by removing the two thumb screws and the Phillips head screw securing the cover Set the cover aside c Unplug and remove the hard drive from the case To remove the drive untwist the thumb screw securing the hard drive bracket in place Then slide the drive away from the thumb screw and lift it out of the bracket d Mount the primary drive from your old DataHarbor into the new DataHarbor Line up the new drive s screw holes with the mounting pins on the side of the bracket opposite the thumb screw and Slide it into the bracket Then twist the thumb screw to secure the mounting bracket Plug the SATA data and power cables into the drive e Put the cover back on the case and screw it back down f Mount the new DataHarbor into your rack or place it back into your storage area Connect the appropriate cables into the rear of the unit g Remove the carrier from the DataHarbor If there is no drive installed
12. and are only visible when you select an Add in in the list Task Name Description Remove the add in Allows you to remove the add in from the server and from all the computers on the network Install the add inon Allows you to schedule the installation of the add in on all computers other computers in the network Get help with the Opens a web page where you can find help for using the add in Add In Update the add in Download and install updates for add ins already installed on the DataHarbor and network computers Renew the add in subscription Opens a web page where you can renew your add in subscription How do install or remove add ins Opens a Microsoft Online Help web page for installing and removing add ins search for Add ins Opens the Microsoft Pinpoint website where you can at Microsoft Pinpoint search for download and install new add ins 3 6 1 Downloading and Installing an Add In a Open the Dashboard and click on the Add ins icon Click on the search for Add ins at Microsoft Pinpoint button in the task pane on the right It will open a web page b Search for your add in from the site and download it c Open the wssx file You will be prompted to enter the DataHarbor s administrator account password Do so and then follow the setup instructions d When the add in is completely installed it will show up in the listing on the Add ins section of the Dashboard 3 7 Shut Down
13. and then select Ignore the alert from the Tasks section This will disable and ignore the alert 3 5 4 Enable Alerts a Open the Dashboard and select any of the displayed alerts icons on the toolbar next to the Server Settings button Page 10 b Select the alert you want to enable and then select Enable the alert from the Tasks section This will enable the alert 3 5 5 Set up E mail Alert Notifications a Open the Dashboard and select any of the displayed alerts icons on the toolbar next to the Server Settings button b At the bottom of the Alert Viewer select Set up email notification for alerts c Click on the Enable button d Type in the SMIP server settings for your mail server and the e mail address from which the alerts will be sent then click OK e Type in the e mail recipients separating each with a semicolon and click the Apply and send email button to test that all the information has been set correctly f If successful click OK to to close the wizard and click the Close button to close the Alert Viewer If unsuccessful click Change SMTP settings to correct the server information sz Add ins 3 6 Manage Add Ins You can perform certain administrative tasks by using the Add Ins section of the Dashboard On the dashboard click on the Add ins icon The following table describes the various backup tasks that are available in the task pane to the right Some of the tasks are Add in specific
14. ddress 2 3 2 Static Network a Click on the Start Menu Control Panel b In the Control Panel under Network and Internet select View network status and tasks c Click on Change adapter settings in the sidebar d Right click on the Local Area Connection and select Properties e In the Local Area Connection Properties window that pops up select Internet Protocol Version 4 TCP IPv4 from the list and click on the Properties button Page 4 f Select the Use the following IP address radio button and enter in the IP address Subnet mask and Default gateway addresses appropriate to your server configuration g Select the Use the following DNS server addresses radio button and enter in the Preferred DNS server and Alternate DNS server addresses h Click OK and close the Network Connections window 2 4 Joining a Domain a Open the Dashboard program and select Server Settings from the 30 A2 0 Server ad Help toolbar on the right side of the 7 a window a b Select Domain from the list on the left General c Type in the name of the domain name Remote Web Access in the text field and then click the Join Sora domain button d Restart the server for changes to take effect Joining a domain requires managing users differently than the instructions described in this document For instructions on how to manage domain users in Windows Storage Server 2008 R2 Essentials refer to the M
15. e several hours depending on the size of your backups Configuration PIN OFF System warning buzzer OFF RAID warning buzzer 0000 LON System alarm buzzer LON RAID alarm buzzer Enclosure fan kick on 30 C Enclosure temperature warning 50 C r When the file copy is finished remove the enclosure from the DataHarbor and restart the server Drive temperature warning Drive temperature alarm 55 C You have successtully migrated your files to your new DataHarbor Serve Rescan for Device Save Changes to Device 6 Buzzer and Temperature Configuration The following options are available on the Alerts tab of the Configurator The DataHarbor is compat ses ible with CRU Configurator HAW a Sasian Configuration PIN 3 5 or higher which allows sa This feature allows you to set a PIN to prevent unauthorized IT administrators to change configuration The default PIN is 0000 The DataHarbor only requires internal settings to meet indi Pewee ee we E you to enter a PIN if a different value has been set vidual needs Configurator al revire cme w r7r0m lows the user to set the pass Buzzers word enable and disable Place a check in the boxes to indicate which warning alarm buzzers audible alarms and change you want to be activated or remove a check from the boxes next to the temperature alarms and warnings settings To download Configurator buzzers you want to deactivate and the full Configurator man
16. e volume to select the files and folders you would like to restore Then click Next e Select a restore location for the file The default file path will work if you are restoring the file to its original location Click Next f The wizard will restore the file If a copy of the file already exists in the location you ve chosen Windows will ask you If you would like to replace the file in the destination folder with the one from the backup Select Copy and Replace and your file will be successfully restored Click the Close button to close the wizard 4 4 Restore Files From Mac Client Computers a Open Time Machine in the dock or in the Applications folder The Time Machine window will open b Use the timeline on the right side of the screen to navigate back to the point in time you wish to restore from c Navigate to the files or folders you wish to restore Highlight them and click the Restore button in the bottom right corner 5 Restore a DataHarbor Server There are three methods for restoring a DataHarbor server Choose the method appropriate to your situation 5 1 Restore From a Failed Primary Hard Drive Use these instructions if e The primary hard drive in your DataHarbor has failed e And you have a brand new replacement drive that is the same capacity or larger as the failed drive NOTE Do not replace your failed primary hard drive with one of your encrypted backup drives You must use a non encrypted drive as y
17. eekly backup offsite Remove the external hard drive and take it offsite with you on a weekly basis Insert a third hard drive into the DataHarbor and let it rebuild the data over the weekend so that the DataHarbor s mirror is retained Any single copy of your important data must always be considered at risk Without an effective backup strategy recovering data may be im possible or the cost of data recovery may be quite expensive The CRU warranty does not cover costs associated with data loss nor do the war ranties of other storage manufacturers Plan accordingly and backup data to minimize downtime 8 Encryption e The DataHarbor uses full disk hardware encryption to encrypt the entire contents of the drive including the boot sector operating system and all files without performance degradation A Security Key must be installed prior to powering on an enclosure for the data to be decrypted on the drive The DataHarbor has a security Key internally connected at all times but also includes two additional external Security Keys Always store these keys offsite away from your backups so that in the event that the DataHarbor suffers catastrophic damage or is stolen your backup data is still retrievable The same or a duplicate key must be used in order to access the data There is no back door to access the data lost keys make data recovery virtually impossible Page 16 9 Technical Specifications
18. een turned off and all power cords have been disconnected to prevent personal injury and damage to the hardware e lo avoid overheating the DataHarbor should be operated in a well ventilated area RAID Backup e Use only hard drives that are in perfect condition Avoid using drives that have ever developed bad sectors during previous usage This could lead to possible device failure or loss of data e The DataHarbor supports SATA hard drives of various specifications and different capacities However we recommend using drives of the same capacity cache and transfer speed for optimal performance If drives of different capacities are used ina RAID the capacity of the smallest drive will determine how much of each drive is used The additional capacity on the larger drives will not be used by the RAID Encryption e Though the Security Key port is mechanically identical to the standard Mini USB port inserting Security Keys into any other Mini USB port may damage the keys and render them useless Please only use Security Keys in CRU DataPort products Likewise inserting a Mini USB cable or other device into the DataHarbor Security Key port on the carrier may cause internal damage and potentially lead to loss of data Case Maintenance The DataHarbor case cover is secured by two thumb screws as well as one additional Phillips head safety screw in order to comply with IEC60950 1 safety regulations Do not remove the safety screw un
19. enabled or not g Click Save Changes to Device Page 15 RAID Warning Buzzer This buzzer will sound when the DataHarbor is in degraded RAID mode a drive has failed and is in need of rebuild or the RAID is rebuilding This buzzer is disabled by default The Mirror Status LED will glow amber if this occurs regardless of whether the buzzer is enabled or not RAID Alarm Buzzer This buzzer will sound when the RAID has failed or is invalid The Mirror Status LED will glow red if this occurs regardless of whether the buzzer is enabled or not Temperature Sliders When your DataHarbor reaches a certain temperature buzzers will sound if they are enabled see the Buzzers subsection above and the fan will kick on You may want to change these default temperatures according to your environment With these sliders you can change the default temperatures of the e Enclosure fan kick on e Enclosure temperature warning e Drive temperature warning e Drive temperature alarm 7 Best Practices for a Proper Backup Strategy since there are many things besides hard drive failure that can compro mise your data e g malware theft fire etc CRU DataPort suggests the following steps to ensure your data remains intact e Ensure you have at least three different copies of your data The DataHarbor allows you to do this by maintaining a daily backup of your original copy and mirroring it to a removable hard drive e Retain a w
20. ers If Windows asks you to overwrite any files or folders select Yes This process will take several hours depending on the size of your backups When the file copy is finished remove the SecureDock from the DataHarbor and restart the server You have successfully restored your server You are replacing your old DataHarbor server with a DataHarbor that is newer or different from your original configuration And you have retained the primary hard drive from your old DataHarbor and are not restoring from an encrypted backup drive Power down your original DataHarbor and unplug all cables from the back of the unit Then remove It from the rack or storage area Open the top of your original DataHarbor case by removing the two thumb screws and the Phillios head screw securing the cover Set the cover aside Unplug and remove the hard drive from the case To remove the drive untwist the thumb screw securing the hard drive bracket in place Then slide the drive away from the thumb screw and lift it out of the bracket _ Insert the drive into an external enclosure and attach that enclosure to your brand new DataHarbor Turn both the enclosure and the DataHarbor on After logging into Windows Storage Server loads it should detect the disk and mount the drive Open Server Manager from the Task Bar In the navigation pane to the left expand the Storage section and select Windows Server Backup On the Acti
21. et Up Time Capsule Cancel Use for Backup OFF appeared in the past v Show Time Machine status in the menu bar D rr Click the lock to prevent further changes 7 Your Mac backup is now configured In about two minutes the first backup will automatically start While you will not be able to see the percentage completion in the Dashboard s Computers and Backup section like you can with PCs that are performing a client backup you will be able to see the Backup status and the server will notify you of any Alerts pertaining to the backup 3 4 Set Up Remote Access 3 4 1 Turn on Remote Access a Open the Dashboard and select Server Settings from the toolbar as f LA Server Settings i b Click on Remote Web Access from the General sidebar on the left Media HomeGroup c Click the Turn on button and complete the Remote Web Access l Domain H wizard 3 4 2 Manage Remote Web Access Permissions a Open the Dashboard and select the Users icon Users User Account Tasks b Click on the user account you want to manage and then click View the account properties in the tasks pane on the right The user account properties window will 7A Change the user account password open RE View the account properties Deactivate the user account es Remove the user account c In the Properties box click the Remote Web Access tab d Click the Allow Remote Web Access and show selected l
22. have 15 characters s or less and cannot consist of numbers only contain spaces SENNY or any of these characters 1 A amp 0_ lt gt ies i A Identification of this computer e Enter the server s password and click Continue O Introduction Server Address Enter your network administrator password O Prerequisites 8 User Credentials Windows Storage Server 2008 R2 Password Summary Your password hint is Our company name with a 1 Client Description Installation Page 6 f Add a description for the client computer and click Continue Task Name Description OOC Connect Computer to the Server 00 Deactivate the Deactivating a user account closes down but does not de user account lete the account i Activate the e Activating a user account reactivates a previously deacti Introduction Or Server Addres Review the description of this computer Ue e vated user account A Prerequisites The computer description is displayed on the Computers E i aiai era ail Dashboard and in the Remote flea Deletes the user account Client Description Computer description jf tallat Change the user account Allows you to change the user account s password password g The program will now show that the 1000 iaunekpad Add a user Allows you to create a user account and assign access permis account sions to the server computer is now connected to the server You can optio
23. he server attempts to back it up and then click Next x O Connect a Computer to the Serve Do you want to automatically wake up this computer to back it up Choose if you want to wake this computer to create its backup Yes wake up this computer if it is either in sleep or hibernate mode to back it up No only back up this computer if it is turned on iy NOTE After backup is finished a return to sleep or hibernate mode does not occur with some computers How does backup work with sleep and hibernate modes f Choose whether you would like to participate in the Windows Customer Experience Improvement Program and click Next g The setup program will now configure your computer and install the Dashboard software When it is finished you can optionally choose to launch Dashboard If you do so it will ask you for the server s local administrator account password Type in the password and click the Right arrow to log into the Dashboard Dashboard Sign in f X Options Windows Storage Server Essentials To access the Dashboard or Launchpad open the Start Menu and navigate to All Programs Windows Storage Server 2008 R2 and click on the appropriate list item 2 6 2 Install Launchpad on Mac Dashboard is not available on Mac OS However many of the most common tasks can still be accomplished from the Launchpad Install Launchpad by following the instructions below On the client computer
24. ible to this account Understanding Opens a Microsoft Online Help web page that further ex via Remote Web Access server Folders plains the usage of server folders for centralized storage Page 7 3 2 2 Hard Drives On the Dashboard click the Server Folders and Hard Drives icon and click on the Hard Drives tab The following table describes the various hard drive tasks that are available in the task pane to the right some of the tasks are hard drive specific and are only visible when you select a drive in the list Server Folders and Hard Drives Task Name Description View the hard Displays the properties of the selected hard drive drive properties General Tab e Allows you to rename the hard drive e Access the Disk Cleanup wizard e Check and repair problems with the hard drive Shadow Copies Tab e Enable or disable shadow copies which allow users to access files and folders as they were at a previous point in time How do in Opens a Microsoft Online Help web page for add crease storage on the server ing additional storage CRU DataPort does not rec ommend following these instructions for adding stor age as it will require disabling the DataHarbors RAID mirror of the server 3 3 Manage Backups Backup is automatically set up the first time that the connector software is installed on a client PC and the PC is joined to the server No additional configuration is necessary amy Computers and Backup
25. ich allows system administrators to set basic accessibility permissions for different users see Section 3 1 The user would then log in utilizing the account s username and password 2 6 1 Install Dashboard and Launchpad on Windows a On the client computer open a web browser and type the following into the URL field and press Enter http lt ServerName gt connect The lt ServerName gt is the name you assigned your server during the setup process Connect your computer to the server b The browser will open a page with a button on It asking you to download software Click on the button download and open the software setup program c Click the Next button until the program begins verifying and installing necessary components When it is done it will ask you for the server password Type in the password and click Next x l Connect a Computer to the Serve Log on to your Windows Storage Server 2008 R2 Enter the Windows Storage Server 2008 R2 password d Add a description for the client computer and click Next e B Connect a Computer to the Serve Review and modify the description of this computer if needed The computer description helps you easily identify this computer on the network You can either keep the current description of this computer even if it is blank or modify it Computer description Page 5 e Choose whether or not you would like to wake the computer when t
26. icrosoft Technet Website http technet microsoft com en us library manage domain users 3 2 5 Joining a HomeGroup You can join the server to an already 0 A2 vo Sevens He existing HomeGroup by following ooo r these instructions Open the Dashboard program and select ze Server Settings from the toolbar on the right Media side of the window ah Remo Web Access Domain lt 4 Server Settings d b Select HomeGroup from the list on the left c Click on the Join now button d Type in the HomeGroup password and click the Join now button 2 6 Installing Connector Software on Client Computers Dashboard vs Launchpad Dashboard is the server administration program that allows system administrators to fully manage the server from a client PC or from the server Itself Dashboard is only available on Windows PCs In order to maintain a secure server environment it is recommended that system administrators manage the server via a client PC instead of logging directly into the server itself The Dashboard requires the server s local administrator account password in order to log in Launchpad Is a server access program that allows users to manage their client PC s backup settings use Remote Web Access access shared folders on the server and launch the Dashboard program Launchpad is available on both Windows PCs and Macs In order to log in a user account must be created on the server from the Dashboard wh
27. iginal date of purchase CRU s warranty is nontransferable and is limited to the original purchaser Limitation of Liability The warranties set forth in this agreement replace all other warranties CRU expressly disclaims all other warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose and non infringement of third party rights with respect to the documentation and hardware No CRU dealer agent or employee is authorized to make any modification extension or addition to this warranty In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services lost profits loss of information or data computer malfunc tion or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use any CRU product or service even if CRU has been advised of the possibility of such damages In no case shall CRU s liability exceed the actual money paid for the products at issue CRU reserves the right to make modifications and additions to this product without notice or taking on additional liability FCC Compliance Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired ope
28. inks on Remote Access radio button to enable Remote Access for this user account Then select the assets the user account Is allowed to access via Remote Web Access To turn off Remote Web Access for this account select the Do not allow Remote Web Access radio button e Click OK 3 5 Manage Alerts 3 5 1 Organize Alerts a Open the Dashboard and select oar bh srani i gt any of the displayed alerts icons on the toolbar next to the Server Settings button The Alert Viewer will open p b Click on the Organize list drop down menu and select your desired option Filter by computer Only the alerts for the selected computer will be displayed in the Alert Viewer Filter by alert type Only the certain type of alert Warning Critical or Informational will be displayed in the Alert Viewer 3 5 2 Delete Alerts You can use the Alert Viewer on the Dashboard to delete an alert If you delete an alert and the server detects the same problem it will create a new alert a Open the Dashboard and select any of the displayed alerts icons on the toolbar next to the Server Settings button b Right click the alert that you want to delete and select Delete the alert c The server will ask if you want to delete the alert If so click Yes 3 5 3 Ignore Alerts a Open the Dashboard and select any of the displayed alerts icons on the toolbar next to the Server Settings button b Select the alert you want to ignore
29. k s Security Key port Turn the SecureDock on Windows Storage Server should detect the disk after a few seconds and mount the drive Open Server Manager from the Task Bar In the navigation pane to the left expand the Storage section and select Windows Server Backup On the Actions pane to the right select Recover to open the Recovery Wizard The wizard will ask where the backup is stored Select A Backup stored in another location and click Next i The wizard will then ask you to choose the location type Select Local Drive and click Next j The next screen should already have the SecureDock drive selected so click Next again Choose the server to recover Select your original server name from the list and click Next Select the most recent backup from the calendar and select Next select System State as the recovery type and click Next Select Recover to an Alternate Location and select the Browse button Choose the local C drive from the file listing and click OK Then click Next Click the Recover button to begin the recovery process This will take approximately 15 20 minutes to complete When the recovery is complete you must move the client backups to the new DataHarbor Click on the Start menu and select Computer Navigate to the following folder on the SecureDock drive lt SecureDock gt Server Folders Copy the Client Computer Backups folder and paste it into C server Fold
30. less you are a certified IT professional performing maintenance on the DataHarbor Key Management The DataHarbor encrypts your backup drives using a special security Key inside of the DataHarbor Two additional Security Keys have been included in your accessories box These keys can be used to recover your data from your backup drives should your DataHarbor be stolen or suffer catastrophic damage Always store these keys offsite and away from your backups so that in the event of a catastrophe fire flood etc your backup data will remain retrievable There is no back door to access the data lost keys make data recovery virtually impossible 1 4 Additional Online Help Windows Storage Server 2008 R2 Essentials contains secondary features not necessary for normal operation of your DataHarbor Additional online help for these and the primary features discussed herein can be found on Microsoft Technet http technet microsoft com en us library 1f9531 76 2 Installation Steps 2 1 Mounting Options 2 1 1 Horizontal Orientation Place the rubber feet from the stand kit on each of the four bottom corners of the DataHarbor and set it in a clear area 2 1 2 Vertical Orientation Use the thumb screws from the stand kit to secure the flat stand brackets to the right side of the DataHarbor case The metal tabs on the brackets should face away from the cover to allow access to the inside of the DataHarbor while it is standing in ver
31. may be greater than the room ambient temperature If the enclosure is installed in a closed or multi unit rack assembly Install the equipment in an environment compatible with the maximum ambient temperature of 40 C Reduced Air Flow Do not block or inhibit the air flow required for safe operation of the enclosure Mechanical Loading Use care when mounting the rack in order to prevent injury Circuit Overloading Do not overload the circuits Refer to the name plate ratings on the equipment Reliable Grounding Maintain reliable grounding of rack mounted equipment by using indirect connections to the branch circuit i e UPS battery backups power strips Removing the Cover urn off and unplug the enclosure before removing the cover 2 2 Windows Storage Server 2008 R2 Essentials Setup Procedure You will need a keyboard mouse and monitor Ensure that the secondary hard drive is installed inside of the DataPort 10 and is locked into place then follow these instructions d Before turning the DataHarbor on ensure that the removable drive that came packaged with the DataHarbor is inserted into the empty bay Then lock it into place by turning the latch so that It Is horizontal Boot up the DataHarbor The LCD readout should show MIRROR STATUS NORMAL If you do not get this message refer to the note just below NOTE If the DataHarbor alarms do not proceed with setup Mute the alarm by pressing the Enter button
32. nally choose Set the pass Lets you determine the complexity of the passwords used for to open Launchpad automatically at ote TON SSG UGE a St startup before clicking on the Close Weak Any non blank password is accepted button If you do so Launchpad will Medium Passwords must contain at least 5 characters open and will ask you for a username Best Passwords must contain at least 5 characters and must and password Usernames must be include letters numbers and symbols l Hy Strong Passwords must contain at least 7 characters and must assigned by the server Administrator include letters numbers and symbols from the Dashboard see Section 3 1 Type in the username and Typ Widows Storage Server 3 2 Server Folder and Hard Drive Management password and click the Right arrow to log into the Dashboard 3 2 1 Server Folders On the Dashboard click the Server Folders and UI Hard Drives icon and click on the Server Folders a7 tab The following table describes the various server server Folders folder tasks that are available in the task pane to 77 the right Some of the tasks are folder specific and are only visible when you select a folder in the list To access Launchpad open a Finder window click on Applications in the sidebar and then scroll down to double click on Windows Server Launchpad 3 Server Management 3 1 User Account Management User accounts are necessary to allow users limited access to the server
33. on the front of the DataHarbor You can then pull out the removable drive and continue with setup opting to rebuild the RAID mirror later Or you can rebuild the mirror first referring to Section 5 2 for instructions A mirror rebuild will take several hours to complete Do not attempt to complete the setup process while a mirror rebuild is underway c After a few moments the setup process for Windows Storage server 2008 R2 Essentials will begin Follow the prompts and provide the needed information for each d The setup program will then begin finishing the installation process which can take up to an hour to complete The system may reboot several times Once the setup program displays Your server is now ready to use the setup has completed and you can click the Close button to log in to the server desktop 2 3 Connecting the DataHarbor to a Network Insert an Ethernet cable from your network into the Ethernet port located above the USB 2 0 ports This is the port for Local Area Connection in the server s Network Connections list 2 3 1 DHCP On DHCP networks a new IP address is dynamically assigned to the DataHarbor as soon as the network detects it No configuration is required You can determine the address by performing the following actions a Click on the Start Menu Run type in cmd and click OK b On the Command Prompt window that opens type in ipconfig The IP address is listed under the entry for IPv4 A
34. ons pane to the right select Recover to open the Recovery Wizard The wizard will ask where the backup is stored Select A Backup stored in another location and click Next i The wizard will then ask you to choose the location type Select Local Drive and click Next The next screen should already have the external drive selected so click Next again Choose the server to recover Select your original server name from the list and click Next Select the most recent backup from the calendar and select Next select System State as the recovery type and click Next _ Select Recover to an Alternate Location and select the Browse button Choose the local C drive from the file listing and click OK Then click Next Page 14 o Click the Recover button to begin the recovery process This will Be sure to reconnect the SATA data cables to their correct positions on take approximately 15 20 minutes to complete the PCA board before using the DataHarbor p When the recovery is complete you must move the client backups 6 2 Customizable Options to the new DataHarbor Click on the Start menu and select Computer Navigate to the following folder on the external drive lt External Drive gt Server Folders q Copy the Client Computer Backups folder and paste it into C Server Folders If Windows asks you to overwrite any files or ils Options Ales folders select Yes This process will tak
35. our primary hard drive and follow these instructions since the DataHarbor will only access encrypted data through Its removable drive bay a Power down the DataHarbor and unplug all cables trom the back of the unit Then remove it from the rack or storage area b Open the top of the DataHarbor case by removing the two thumb screws and the safety screw securing the cover Set the cover aside c Unplug and remove the hard drive from the case To remove the drive untwist the thumb screw securing the hard drive bracket in place Then slide the drive away from the thumb screw and lift it out of the bracket d Mount the new replacement drive into the DataHarbor Line up the new drive s screw holes with the mounting pins on the side of the bracket opposite the thumb screw and slide It into the bracket Then twist the thumb screw to secure the mounting bracket Plug the SATA data cable into the drive but do not plug the power cable into the drive yet e If the latest backup drive is not already inserted into the removable bay Insert it now and secure it by turning the DataPort latch 90 degrees clockwise This will be the drive the DataHarbor will boot from and use to mirror to the replacement primary hard drive f Connect the monitor keyboard mouse and power cables back into the rear of the unit g Power on the DataHarbor The RAID alarm will begin beeping Press the Enter button to mute the alarm Page 12 h After the Da
36. r network drive For most configurations it is not necessary to set a server backup since the server is already backed up to the re movable hard drive inside the DataHarbor Removes the client computer from the server The client computer will no longer be able to access server resources and the server will be unable to manage the client computer Opens the Alert Viewer Allows you to modify the server s backup tasks Settings Tab e Client computer backup schedule Set the start and end time during which client computers will be backed up e Client computer backup retention policy Set how long daily weekly and monthly backups are retained be fore they are deleted from the server Tools Tab e Repair backups Attempts to repair client computer backups if they become unstable e Computer recovery Allows you to create a key to restore a client computer from an existing backup This option requires the use of a USB flash drive Allows you to change the server s password Opens a Microsoft Online Help web page for connecting client computers to the server 3 3 1 Configuring Automatic Backups for Mac OS Client Computer Backups Tasks s View the folder properties da Move the folder Server Folders Tasks selected and then click on Add a folder in the tasks pane Name your folder and then Understanding Server Folders click Next Click on the Specific people icon and then make sure the access level for the user
37. ration This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equip ment is operated in a home or commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications In the event that you experience Radio Frequency Interference you should take the following steps to resolve the problem 1 Ensure that the case of your attached drive is grounded 2 Use a data cable with RFI reducing ferrites on each end 3 Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug 4 Reorient or relocate the receiving antenna Tested to comply C with FCC standards FOR OFFICE OR COMMERCIAL USE Please contact your IT administrator if you have questions about Microsoft Windows Storage Server 2008 R2 Essentials or visit http technet microsoft com en us library ff953176 aspx Contact us at www cru dataport com support for support related to your DataHarbor hardware We also offer phone support at 800 260 9800 or 360 816 1800 Page 17
38. rbor On the Finder select the Go menu and click on Connect to Server Type in smb lt servername gt where lt servername gt is the name of your server and click Connect The Mac will connect to the DataHarbor and will prompt you to enter the DataHarbor user name and password assigned to the Mac Do so and then click soe OK You will now see a window asking you Ai to select the volumes ecole you want to mount Music select your Mac Backups folder and click OK The folder will open In a new window Drag the sparse bundle disk image file on your Desktop over to the window to copy it over Select the volumes you want to mount on DataHarbor Pictures Recorded TV Videos EE Configure your Time Machine backup Open Time Machine Preferences by opening the Apple menu and selecting System Page 9 Create a sparse bundle disk image for Time Machine On the Preferences Click on the Time Machine icon If this is your first time using Time Machine click the Select Backup Disk button If you have a previous Time Machine setup click the Select Disk button Your Mac backups folder should appear in the list Select it and click Use for Backup The Mac will ask you to enter the DataHarbor user name and password assigned to the Mac Enter the information and click Connect Time Machine _ D gt show i a Mac Backups on DataHarbor e Time t well as Time Ic as it T S
39. remotely M Ask me before allowing others to use my DVD drive Printer Sharing Scanner Sharing Web Sharing Remote Login Remote Management Remote Apple Events Xgrid Sharing Internet Sharing Bluetooth Sharing popppopnpnpnpUS f W Click the lock to prevent further changes d Obtain the Mac s Ethernet port MAC address for use in Step E Open the Apple menu and select About This Mac Click on the More Info button Click on Network and then choose Ethernet from the list of Active Services in the upper right hand pane Below scroll down to where it says MAC Address The series of 6 numbers separated by colons is your MAC Address Ensure that the MAC Address you select is the Mac s Ethernet port s The Airport Mac Address even if you are connected to the network via Airport will not allow the backups to work 000 iMac Chris s iMac Computer 6 7 12 11 01 AM Contents Active Services A Type Hardware BSD Device Name IPv4 Addresses PNE Ea AirPort AirPort AirPort enl 192 168 2 44 Memory Bluetooth DUN PPP PPPSerial Modem Bluetooth Modem PCI Cards Ethernet Ethernet Ethernet end Parallel SCSI FireWire FireWire FireWire fwO Power Printers SAS Serial ATA Thunderbolt USB AirPort Firewall DNS iactis Domain Name cru dataport local Server Addresses 192 168 2 205 192 168 2 202 Modems DHCP Server Responses Volumes Domain Name cru dataport local WWAN Domain Name Servers 192 168 2 205 192 168 2 202 Lease
40. s for Mac OS 3 4 Set Up Remote Access 3 5 Manage Alerts 3 6 Manage Add Ins 3 7 Shut Down or Restart the DataHarbor 3 8 Other Server Settings 4 Restore Lost Files or Folders 4 1 Create a Client Recovery Thumb Drive 4 2 Full Windows Client System Restore 4 3 Restore Files From Windows Client Computers 4 4 Restore Files From Mac Client Computers 5 Restore a DataHarbor Server 5 1 Restore From A Failed Primary Hard Drive 5 2 Rebuild a Degraded RAID 5 3 Restore to a New DataHarbor with Identical Hardware 5 4 Restore to a New DataHarbor From an Encrypted Backup Drive 5 5 Migrate Data to a Newer Version of DataHarbor 6 Buzzer and Temperature Configuration 7 Best Practices for a Proper Backup Strategy 8 Encryption 9 Technical Specifications E a wo N N oom on Oo A O N N 10 11 11 11 11 12 12 12 12 13 13 13 15 16 16 17 1 Pre Installation Steps 1 1 Check the Accessories with Your DataHarbor Please contact CRU DataPort if any items are missing or damaged The box should contain the following items Accessories Quantity DataHarbor 1 Power Cord 1 Ethernet Cable 1 Hard Drive Carrying Case 2 Stand Kit Thumb Screw Flat Stand Bracket Rubber Foot Aa NN Rack Mount Kit Ear Mounting Bracket Large S Bracket Small S Bracket Packet of Rack Mounting Screws N N N Thumb Drive for Client Recovery Security Key Lanyard for Security Key Security Key
41. sert a blank thumb drive into the USB port on your DataHarbor server or client computer Page 11 hil b Open the Dashboard and click on the Computers and Backup icon A Ery Computers c Click on Additional client computer backup sna Backus tasks in the tasks pane to the right d Click on the Tools tab and select the Create key button e Follow the steps in the Create Computer Recovery Key Wizard 4 2 Full Windows Client System Restore a Insert the client recovery thumb drive you created in Section 4 1 into a USB port on your client computer b Boot into your computer s BIOS to ensure that the primary boot device is the client recovery thumb drive See your motherboard s documentation for exact instructions c Boot the computer and allow it to load the Windows Boot Manager from the thumb drive Then select whether your computer is a 32 bit operating system or a 64 bit operating system d Follow the steps in the Full System Restore Wizard 4 3 Restore Files From Windows Client Computers a Open the Dashboard and click on the Computers and Backup icon b Select the computer you want to restore and click Computers Restore files or folders for the computer inthe tasks pane to the right The Restore Files or Folders wizard will open ry c Select the backup that contains the files you want to restore and click Next The wizard will open the backup volume d Navigate th
42. taHarbor boots up plug in the SATA power cable into the replacement primary hard drive i Once the drive spins up the LCD screen will ask you if you would like to add a new drive Press the Enter button The RAID will now automatically begin rebuilding from the DataPort 10 to the primary drive j Once the rebuilding process is finished restart the server so that it will boot from the primary drive You have successfully replaced the primary drive and restored your server Replace the cover using the two thumb screws and remount It into your rack setup or place it back into its storage area The rebuild process will take several hours to complete during which you can still use the DataHarbor Simply reconnect the Ethernet network cable to the rear of the unit 5 2 Rebuild a Degraded RAID Use these instructions If e Power to the DataPort 10 bay has been shut off or the drive inside the carrier has failed e And the DataHarbors LCD screen reports that the mirror is degraded a Mute the RAID alarm by pressing the Enter button b Remove the drive carrier from the DataHarbor and replace the drive inside the carrier with a known good hard drive c Reinsert the drive carrier into the DataHarbor and turn the latch 90 degrees clockwise to power the new drive d Wait a few seconds and the LCD will ask if you would like to add a new drive Press the Enter button to confirm The RAID will now automatically begin rebuilding
43. tical position Once the brackets are installed place two rubber feet on the bottom of each bracket 2 1 3 Front Rack Mount The DataHarbor can be mounted into a four post rack using just the ear mount brackets from the rack mount kit providing your four post rack is strong enough to support the weight Attach the ear mount brackets to the front of each side of the DataHarbor Rotate the ear mount brackets so that the short ends face outward from the sides of the DataHarbor and screw them in using the provided short screws 2 1 4 Slide Rack Mount To use the DataHarbor with CRU DataPort s slide rail kit first attach the ear mount brackets to the front of each side of the unit Rotate the ear mount brackets so that the short ends face outward from the sides of the DataHarbor and screw them in using the provided short screws Leave the middle screw hole open Page 3 hil Next use the provided long screws to attach the large S brackets to middle of the ear mount brackets Ensure the threaded screw hole is attached to the DataHarbor Finally use the provided short screws to attach the small S brackets to the dual holes on the rearward sides of the DataHarbor Ensure the threaded screw holes are attached to the DataHarbor Your DataHarbor is now ready to be used with the CRU DataPort Slide rail kit 2 1 5 Rack Mounting Warnings Elevated Operating Ambient Temperature The operating ambient temperature of the rack environment
44. ual visit www wiebetech com software configurator php System Warning Buzzer This buzzer will sound when a drive reaches the temperature set using 6 1 Accessing DataHarbor s Settings the Drive temperature warning slider below This buzzer is disabled a Power down the DataHarbor and unplug all cables from the back of by default As a visual alert the System Status LED will glow amber the unit Then remove it from the rack or storage area when the temperature is reached regardless of whether the buzzer is enabled or not b Open the top of the new DataHarbor case by removing the two thumb screws and the Phillips head screw securing the cover Set System Alarm Buzzer the cover aside This buzzer will sound on 3 occasions c Disconnect the 3 SATA data cables from the PCA board mounted e When a drive reaches the temperature set using the Drive directly behind the LCD Display temperature alarm slider below d Connect a USBA to USB mini B cable to the mini USB connector e When the enclosure reaches the temperature set using the located on the PCA board and connect the other side of the cable Enclosure temperature warning slider below to a computer e When the fan fails e Download and install Configurator onto the computer and then open it As a visual alert the System Status LED on your DataHarbor will glow red when any of these three situations occur regardless of whether f Customize the settings to your desired preferences the buzzer is
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