Crestron CP3
Contents
1. 1 6 32 screw chassis ground lug Interface connectors for RELAY OUTPUT I O IR SERIAL OUTPUT COM1 COM 2 COM 3 and NET ports are provided with the unit 10 e 3 Series Control Systems CP3 amp CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems Setup Network Wiring When wiring the Cresnet or Ethernet network consider the following e Use Crestron Certified Wire e Use Crestron power supplies for Crestron equipment e Provide sufficient power to the system CAUTION Insufficient power can lead to unpredictable results or damage to the equipment Use the Crestron Power Calculator to help calculate how much power is needed for the system www crestron com calculators For networks with 20 or more Cresnet devices use a Cresnet Hub Repeater CNXHUB to maintain signal quality For more details refer to Check Network Wiring on page 24 The CP3N can also use high speed Ethernet on a dedicated Control Subnet for communications between the control system and Crestron Ethernet devices For general information on connecting Ethernet devices in a Crestron system refer to the latest version of the Crestron e Control Reference Guide Doc 6052 which is available from the Crestron Web site www crestron com manuals Identity Code Net ID The Net ID of the CP3 has been factory set to 02 This Net ID is defined as the Master control system on the Cre2. The symbol can be viewed by double clicking on the icon or dragging it into Detail View Each signal in the symbol is described in the SIMPL Windows help file F1 Operations Guide DOC 7316B 3 Series Control Systems CP3 amp CP3N e 17 3 Series Control Systems Crestron CP3 amp CP3N Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features However before attempting to upload or upgrade it is necessary to establish communication Once communication has been established files for example programs or firmware can be transferred to the control system and or device Finally program checks can be performed such as changing the device ID or creating an IP table to ensure proper functioning While the next section provides an overview for communication refer to Establishing Communications with the Control System in the Crestron 3 Series Control Systems Reference Guide Doc 7150 for connection details If communications cannot be established refer to Troubleshooting Communications in the same guide Establishing Communication Use Crestron Toolbox for communicating with the CP3 refer to the Crestron Toolbox help file for details There are two methods of communication USB and TCP IP USB USB Communication PC Runnin Crestron Toolbox The COMPUTER port on the CP3 connects t
3. COM 2 amp 3 RELAY OUTPUT 1 8 a To Contact Closure IR SERIAL 1 8 USB Devices S 1 8 Devices To TTL RS 232 Devices yo _ Rh SERIAL OUTPUT 1 2 3 4 6 6 7 8 onna tpi iri ri Crestron CP3 amp CP3N NET To Cresnet Devices To Storage Devices ee 24 Y Ner 24V 2 DA a 12345678Q esasa savaseso 2 za PERO O a o E Ee El Haa g O ES il CRESTRON ELEeTRONTES ING ROCKLEISH NJ 07647 USA 24W MAX CLASS 2 p Ky ph 7 LAN To Serial 10BASE T 100BASE TX Ground o I Ethernet to LAN To Controllable Devices eontioned ener Devices MEMORY i MMC Compatible A i Card Slot From AC Power Pack Hardware Connections for the CP3N Rear COM 2 amp 3 CONTROL SUBNET To Serial 10 100 1000BASE T Se TE Controlled Ethernet to Control Subnet To Contact Closure Devi IR SERIAL 1 8 Devices ees To TTL RS 232 Devices NET To Cresnet Devices d cen RELAY OUTPUT 0 a 1 Ay 123488780 RHA o GERGEE o Eee le GRIYESTIRIORT ELECTRONICS T 6 ROGKLEIGH MJ 0764 USA ZN MAX CLASS 2 j COM 1 LAN To Serial 10 100 100
4. Configure for Operations Before setting up the CP3 the time and time zone needs to be set The CP3 can also be further configured using a Web browser Set Date amp Time 1 Establish communication with the CP3 as described in Establishing Communication on page 18 2 In Crestron Toolbox select Functions System Clock 3 Set the date and time Online Configuration The CP3 can be configured using the built in Web based setup tool 1 Using Internet Explorer navigate to http xxx xx xx xxx setup where XXX XX XX XXX 1S the IP address of the control system NOTE The Web based setup tool is only accessible from Internet Explorer NOTE If a security warning is displayed click Install to continue The control system s Welcome screen is displayed Welcome Screen The Power of 3 2 Click Setup to display the CP3 Setup menu Operations Guide DOC 7316B 3 Series Control Systems CP3 amp CP3N e 21 3 Series Control Systems Crestron CP3 amp CP3N CP3 Setup Menu CP3 Setup IP Address 172 30 16 41 Hostname CP3 7F297225 MAC Address 00 10 7f 29 72 25 Ethernet Application Setup Setup Input Output DET Oda Control g The CP3 Setup menu displays the IP address hostname and MAC address of the device It also allows access to various setup and programming screens The CP3 Setup menu contains buttons for Ethernet Setup Application Setup Input Out
5. Fax 201 767 7576 Specifications subject to www crestron com change without notice
6. 0BASE T Ground O Control Ethernet to LAN To Controllable Devices ontrolled SMETI Devices VEMO 24V DC 2 0 A MMC Compatible pe a Card Slot From AC Power Pack NOTE Ensure the unit is properly grounded by co to an earth ground building steel nnecting the chassis ground lug NOTE To prevent overheating do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications NOTE The CP3 can be powered by the 4 position terminal block connector labeled NET or with the included 24 Vdc power pack Control Subnet CP3N Only The CP3N has a dedicated Control Subnet that is used for communication between the control system and Crestron Ethernet devices This subnet allows for dedicated communication between the control system and Crestron Ethernet devices without interferences from other network traffic on the LAN CAUTION Do not connect the CONTROL SUBNET port to the LAN The CONTROL SUBNET port must only be connected to Crestron Ethernet devices 14 e 3 Series Control Systems CP3 amp CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems Control Subnet Application CONTROL SUBNET SERVER CEN SWPOE 16 16 PORT MANAGED PoE SWITCH CRESTRON ETHERNET DEVICES The Control Subnet can host up to 64000 Crestron Ethernet devices Connect a Crestron Ethernet switch such as the CEN SWPOE 16 16 Port Managed PoE Swit
7. 1 Red LED indicates control system has generated an error message RESET BUTTONS HW R 1 Recessed push button for hardware reset SW R 1 Recessed push button for software reset RELAY OUTPUT 1 8 2 8 pin 3 5 mm detachable terminal blocks 2 3 comprising 8 normally open isolated relays Rated 1 amp 30 volts ac dc MOV arc suppression across contacts 1 9 pin 3 5 mm detachable terminal block comprising 8 Versiport digital input output or analog input ports referenced to GND Digital Input Rated for 0 24 volts dc input impedance 20k 2 logic threshold gt 3 125 V low 0 and lt 1 875 V high 1 Digital Output 250 mA sink from maximum 24 volts dc catch diodes for use with real world loads Analog Input Rated for 0 10 volts dc protected to 24 volts dc maximum input impedance 21k Q with pull up resistor disabled Programmable 5 volts 2k Q pull up resistor per pin IR SERIAL OUTPUT 2 8 pin 3 5 mm detachable terminal blocks 1 8 comprising 8 IR Serial output ports ae 2 3 4 IR output up to 1 2 MHz me ie ee te 1 way serial TTL RS 232 0 5 volts up to 1 115 2k baud O O O O O Continued on following page 8 e 3 Se
8. 6B Cresnet power usage of that unit is the Cresnet power usage of the entire run The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation s left side Cable Length Equation Where L Length of run or chain in feet Le 40 000 R 6 Ohms Crestron Certified Wire 18 AWG 0 75 mm RxP or 1 6 Ohms Cresnet HP 12 AWG 4 mm P Cresnet power usage of entire run or chain Make sure the cable length value 1s less than the value calculated on the right side of the equation For example a Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts should not have a length of run more than 333 feet 101 meters If Cresnet HP is used for the same run its length could extend to 1250 feet 381 meters NOTE All Crestron certified Cresnet wiring must consist of two twisted pairs One twisted pair is the 24V conductor and the GND conductor and the other twisted pair 1s the Y conductor and the Z conductor When daisy chaining Cresnet units strip the ends of the wires carefully to avoid nicking the conductors Twist together the ends of the wires that share a pin on the network connector and tin the twisted connection Apply solder only to the ends of the twisted wires Avoid tinning too far up the wires or the end becomes brittle Insert the tinned connection into the Cresnet connector and tighten the retaining screw Repeat the proced
9. Control Subnet e Any NAT Portmapping rules that were previously created do not work when the CP3N is in solation mode 3 Series Control Systems CP3 8 CP3N e 19 3 Series Control Systems Crestron CP3 amp CP3N Programs and Firmware Program or firmware files may be distributed from programmers to installers or from Crestron to dealers Firmware upgrades are available from the Crestron Web site as new features are developed after product releases One has the option to upload programs via the programming software or to upload and upgrade via the Crestron Toolbox For details on uploading and upgrading refer to the SIMPL Windows help file or the Crestron Toolbox help file SIMPL Windows If a SIMPL Windows program is provided it can be uploaded to the control system using SIMPL Windows or Crestron Toolbox Firmware Check the Crestron Web site to find the latest firmware New users must register to obtain access to certain areas of the site including the FTP site Upgrade CP3 firmware via Crestron Toolbox 1 Establish communication with the CP3 and display the System Info window 2 Select Tools Package Update Tool to upgrade the CP3 firmware or double click on an appropriate Package Update File PUF located on the hard drive The Package Update Tool is loaded as a standalone application 20 e 3 Series Control Systems CP3 amp CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems
10. Crestron CP3 amp CP3N 3 Series Control Systems Operations Guide T CRESTRON This document was prepared and written by the Technical Documentation department at CRESTRON Regulatory Compliance These products are Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc CUL os As of the date of manufacture the CP3 and CP3N have been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling CEC Federal Communications Commission FCC Compliance Statement CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try t
11. Internet through a cable modem the CP3 provides secure reliable interconnectivity with IP enabled touch screens computers mobile devices video displays Blu ray Disc players media servers security systems lighting HVAC and other equipment whether on premises or across the globe 1 License required The CP3 and CP3N support a maximum of 1000 BACnet objects when dedicated for BACnet use only Actual capabilities are contingent upon the overall program size and complexity 2 Web based installer setup requires the Microsoft Internet Explorer Web browser running on a Windows PC 2 e 3 Series Control Systems CP3 8 CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems Operations Guide DOC 7316B Dedicated Control Subnet CP3N Only The Crestron Control Subnet is a Gigabit Ethernet network dedicated to Crestron devices Via the CP3N s CONTROL SUBNET port an installer may simply connect a single touch screen or wireless gateway or add a Crestron PoE switch CEN SW POE 5 CEN SW POE 16 or CEN SWPOE 24 to handle multiple touch screens gateways AV components and other devices Auto configuration of the entire subnet is performed by the CP3N discovering each device and assigning IP addresses without any extra effort from the installer A separate LAN port on the CP3N provides a single point connection to the customer s LAN requiring just one IP address for the complete control sy
12. a A a a ate dtl ha E E E deat te E A 25 Is eee een E eee ren at neem ne nmr Teer ene an ee 26 Retuiisanid W artanty PONCIGS cearn taiar a ete ened ee 21 Merchandise Returns Repair Set y1Ce ad 21 Crestron Linea Watt taes he sass A eee 2 Operations Guide DOC 7316B Contents e i Crestron CP3 amp CP3N 3 Series Control Systems 3 Series Control Systems CP3 amp CP3N Introduction The Crestron CP3 and CP3N present a new benchmark in control system technology Featuring the Core 3 OS control engine the CP3 and CP3N form the core of any modern networked home or commercial building managing and integrating all the disparate technologies throughout a facility to make life easier greener more productive and more enjoyable The CP3N is an enhanced version of the CP3 featuring a dedicated CONTROL SUBNET port The CP3 and CP3N are generally identical For simplicity within this guide the term CP3 is used except where noted Features and Functions Next generation control system Core 3 OS substantially faster and more powerful than other control systems Exclusive modular programming architecture Vector floating point coprocessor Onboard 512 MB RAM and 4 GB flash memory Expandable storage up to 1 TB Rear panel MMC memory card slot High speed USB 2 0 host port Industry standard Ethernet and Cresnet wired communications Control Subnet provides a dedicated local network for Crestron devices CP3N only O
13. attach the ears to the unit The only tool required is a 1 or 2 Phillips screwdriver WARNING To prevent bodily injury when mounting or servicing this unit in a rack observe the following guidelines e When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack e Ifthe rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack NOTE If rack mounting is not required rubber feet are provided for tabletop mounting or stacking Apply the feet near the corner edges on the underside of the unit NOTE Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips To install the ears 1 There are screws that secure each side of the CP3 top cover Using a 1 or 2 Phillips screwdriver remove the three screws closest to the front panel from one side of the unit Set screws aside for step 3 Refer to the diagram following step 3 for a detailed view 2 Position a rack ear so that its mounting holes align with the holes vacated by the screws in step 1 3 Secure the ear to the unit with three screws from step 1 as shown in the following diagram Ear Attachment for Rack Mounting 4 Repeat procedure steps 1 through 3 to attach the remaining ear
14. ch sold separately to the CP3N s CONTROL SUBNET port to use as a connection point a variety of Crestron Ethernet devices NOTE If the CP3N is operating in the solation mode Crestron Ethernet devices that require Internet access should not be connected to the CONTROL SUBNET port either directly or indirectly Any Crestron Ethernet device that requires an Internet connection should be connected to the local area network For details refer to Control Subnet CP3N Only on page 19 Additional Configuration The CP3 can be configured from a Web browser For details refer to Online Configuration on page 21 Operations Guide DOC 7316B 3 Series Control Systems CP3 amp CP3N e 15 3 Series Control Systems Crestron CP3 amp CP3N Programming Software Have a question or comment about Crestron software Answers to frequently asked questions FAQs can be viewed in the Online Help section of the Crestron Web site To post a question or view questions submitted to Crestron s True Blue Support log in at www crestron com support First time users must establish a user account Software Requirements for the PC NOTE The latest software can be downloaded from the Crestron Web site www crestron com software NOTE Crestron software and any files on the Web site are for authorized Crestron dealers and Crestron Authorized Independent Programmers CAIPs only New users must register to obtain access to certain areas of
15. f activity Off No Activity Connects to the customer s LAN CP3 Pin Assignments Continued on following page Operations Guide DOC 7316B 3 Series Control Systems CP3 amp CP3N e 9 3 Series Control Systems Crestron CP3 amp CP3N Connectors Controls amp Indicators Continued CONNECTORS DESCRIPTION CONTROLS amp INDICATORS CONTROL SUBNET 1 8 pin RJ 45 with two LED indicators CP3N Only 10 100 1000BASE T Ethernet port Amber Left LED indicates link status Green Amber Amber Link 1 Gbps LED LED Green Link 100 Mbps Off No link or Link 10 Mbps Right LED indicates Ethernet activity Flashing Activity Flash rate depends on amount of activity Off No Activity Provides a dedicated local network for Crestron Ethernet devices PIN SIGNAL PIN SIGNAL 1 4 pin 3 5 mm detachable terminal block Cresnet master port Outputs power to Cresnet devices if a power pack is connected to the 24 Vdc power input jack Receives Cresnet network power if no power pack is connected to the 24 Vdc power input jack 24 Power 24 volts dc Y Data Z Data G Ground 1 2 1 mm barrel dc power jack 24 volt dc power input Power supply included Passes through to NET port to power Cresnet devices
16. facturer Dispose of used batteries according to the manufacturer s instructions Check Network Wiring Use the Right Wire To ensure optimum performance over the full range of the installation topology use Crestron Certified Wire only Failure to do so may incur additional charges if support is required to identify performance deficiencies because of using improper wire Calculate Power CAUTION Use only Crestron power supplies for Crestron equipment Failure to do so could cause equipment damage or void the Crestron warranty CAUTION Provide sufficient power to the system Insufficient power can lead to unpredictable results or damage to the equipment Use the Crestron Power Calculator to help calculate how much power is needed for the system www crestron com calculators When calculating the length of wire for a particular Cresnet run the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration Use Crestron Certified Wire only If Cresnet units are to be daisy chained on the run the Cresnet power usage of each network unit to be daisy chained must be added together to determine the Cresnet power usage of the entire chain If the unit is run from a Crestron system power supply network port the 24 e 3 Series Control Systems CP3 amp CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems Strip and Tin Wire Add Hubs Operations Guide DOC 731
17. he tool is available in Toolbox version 1 15 143 or later 3 Use the Address Book in Crestron Toolbox to create an entry for the CP3 with the CP3 s TCP IP communication parameters 4 Display the System Info window click the 1 icon and select the CP3 entry from the Address Book or the Address Book drop down menu Control Subnet CP3N Only The CP3N has a CONTROL SUBNET port which can be used to communicate with Crestron Ethernet devices on a subnet that is independent of the local area network that is connected to the LAN port When using the Control Subnet observe the following e The CP3N is a DHCP server to all devices connected to the Control Subnet and assigns IP addresses as needed e A DNS server is built in to the CP3N to resolve hostnames e Only Crestron Ethernet devices should be connected to the Control Subnet The CP3N can operate in solation mode When operating in solation mode e Devices on the Control Subnet do not have access to any resources on the LAN side This means that 1f a touch screen with a smart object that requires Internet access is installed on the Control Subnet operating in Isolation mode the smart object cannot work e Devices on the LAN do not have access to any devices on the Control Subnet This includes Crestron Toolbox when it is connected to the LAN To configure devices on the Control Subnet with Crestron Toolbox the PC running Crestron Toolbox must be physically connected to the
18. ion RV Remote Asset Management Software IRP2 IR Emitter Probe myCrestron Dynamic DNS Service for Crestron systems PWE 4803RU PoE Injector RoomView Express Remote Help Desk and Resource Management Software 1 License required The CP3 and CP3N support a maximum of 1000 BACnet objects when dedicated for BACnet use only Actual capabilities are contingent upon the overall program size and complexity 2 Web based installer setup requires the Microsoft Internet Explorer Web browser running on a Windows PC 3 Refer to Identity Code on page 11 4 The latest software versions can be obtained from the Crestron Web site Refer to the NOTE following these footnotes NOTE Crestron software and any files on the Web site are for authorized Crestron dealers and Crestron Authorized Independent Programmers CAIPs only New users must register to obtain access to certain areas of the site including the FTP site Physical Description This section provides information on the connections controls and indicators available on the CP3 CP3 Physical View 3 SERIES MEMORY MAC ID LABEL SERIAL LABEL ds ST COMI com2 coma A L g i xf xi o 5656 G G o ore o c amp CONTACTS DOWN RELAY OUTPUT A SERIAL OUTPUT 7 n 5 sbakstlsaenteksas SGsSGSGSEG 505090535 CRESTRON ELECTIONICS INC ROCKLEIGH NJ 07647 USA 6 e 3 Series Control Systems CP3 amp CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Se
19. ively robust dynamic and secure platform to elevate system designs to higher levels of performance and reliability Compared to other control systems Core 3 OS provides a pronounced increase in processing power and speed with more memory rock solid networking and IP control and a unique modular programming architecture Modular Programming Architecture Designed for enhanced scalability the CP3 affords high speed real time multi tasking to seamlessly run multiple programs simultaneously This exclusive programming architecture lets programmers independently develop and run device specific programs for AV lighting HVAC security etc allowing for the optimization of each program and allowing changes to be made to one program without affecting the whole As the system grows processing resources can easily be shifted from one 3 Series processor to another without rewriting any code The end benefit is dramatically simplified upgradability with minimal downtime whether implementing changes on site or remotely via the network Robust Ethernet IP Control IP technology is the heart of Core 3 so it should be no surprise that its networking abilities are second to none High speed Ethernet connectivity 10 100 MBps on CP3 Gigabit on the CP3N enables integration with IP controllable devices and allows the CP3 to be part of a larger managed control network Whether residing on a sensitive corporate LAN a home network or accessing the
20. l Systems Crestron CP3 amp CP3N CP3 Troubleshooting Continued TROUBLE POSSIBLE CAUSE S CORRECTIVE ACTION A V system device IRP2 or serial port not Verify placement of IRP2 does not respond placed properly hold phosphor card under IRP2 while pressing button and tighten serial cables Used wrong R serial Verify that proper IR or serial port port is defined Serial cable not wired Verify that serial cable is correctly wired correctly for RS 232 422 485 Device is not receiving User the Crestron Power sufficient power Calculator to help calculate how much power is needed for the system Network Analyzer To assist with troubleshooting the unit contains Crestron s patent pending network analyzer to continuously monitor the integrity of the Cresnet network for wiring faults and marginal system performance or other network errors For more information on how to use the network analyzer refer to the Crestron Toolbox help file and use the index to search for Network Analyzer Battery Replacement A Lithium battery is used to power the system clock within the 3 Series integrated dual bus control system Under normal conditions it lasts for approximately 10 years In the event that the clock fails only an authorized technician should replace it Refer to caution statement below CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manu
21. m the sale or use of this equipment Crestron is not liable for any claim made by a third party or made by the purchaser for a third party Crestron shall at its option repair or replace any product found defective without charge for parts or labor Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty Except as expressly set forth in this warranty Crestron makes no other warranties expressed or implied nor authorizes any other party to offer any warranty including any implied warranties of merchantability or fitness for a particular purpose Any implied warranties that may be imposed by law are limited to the terms of this limited warranty This warranty statement supersedes all previous warranties Crestron software including without limitation product development software and product operating system software is licensed to Crestron dealers and Crestron Authorized Independent Programmers CAIPs under a limited non exclusive non transferable license pursuant to a separate end user license agreement The terms of this end user license agreement can be found on the Crestron Web site at www crestron com legal software_license_agreement Operations Guide DOC 7316B 3 Series Control Systems CP3 amp CP3N e 27 CRESTRON Crestron Electronics Inc Operations Guide DOC 7316B 15 Volvo Drive Rockleigh NJ 07647 2032696 Tel 888 CRESTRON 12 12
22. nboard e Control Web server Supports Core 3 UI XPanel Web based remote control Supports Crestron Mobile control apps for iPhone iPad and Android Supports Fusion RV and SNMP remote management One RS 232 422 485 COM port with hardware and software handshaking Two RS 232 COM ports with software handshaking only Eight IR serial eight relay and eight Versiport I O ports Backwards compatible to run existing SIMPL programs Full Unicode multi language support Continued on following page Operations Guide DOC 7316B 3 Series Control Systems CP3 amp CP3N e 1 3 Series Control Systems Crestron CP3 amp CP3N Features and Functions Continued Native BACnet IP support Installer setup via Crestron Toolbox or Internet Explorer Increased network throughput and security Secure access though Active Directory integration or standalone account management IIS v 6 0 Web Server IPv6 ready Front panel USB computer console port Single space rack mountable Core 3 OS Today s commercial buildings and custom homes comprise more technology than ever before and all these systems need to be networked managed and controlled in fundamentally new ways The IP based Core 3 platform is engineered from the ground up to deliver a network grade server appliance capable of faithfully handling everything from boardroom AV and home theater control to total building management Core 3 OS embodies a distinct
23. nical documentation revision Check the Crestron Web site periodically for manual update availability and its relevance Updates are identified as an Addendum in the Download column 26 e 3 Series Control Systems CP3 amp CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems Return and Warranty Policies Merchandise Returns Repair Service 1 No merchandise may be returned for credit exchange or service without prior authorization from Crestron To obtain warranty service for Crestron products contact an authorized Crestron dealer Only authorized Crestron dealers may contact the factory and request an RMA Return Merchandise Authorization number Enclose a note specifying the nature of the problem name and phone number of contact person RMA number and return address 2 Products may be returned for credit exchange or service with a Crestron Return Merchandise Authorization RMA number Authorized returns must be shipped freight prepaid to Crestron 6 Volvo Drive Rockleigh N J or its authorized subsidiaries with RMA number clearly marked on the outside of all cartons Shipments arriving freight collect or without an RMA number shall be subject to refusal Crestron reserves the right in its sole and absolute discretion to charge a 15 restocking fee plus shipping costs on any products returned with an RMA 3 Return freight charges following repair of items under warranty shall be paid by Cres
24. o correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Industry Canada IC Compliance Statement CAN ICES 3 B NMB 3 B The specific patents that cover Crestron products are listed at patents crestron com Crestron the Crestron logo 3 Series 3 Series Control System Core 3 Core 3 OS Core 3 UI Cresnet Crestron Fusion Crestron Mobile Crestron Mobile Pro Crestron Toolbox e Control Fusion RV RoomView and SystemBuilder are either trademarks or registered trademarks of Crestron Electronics Inc in the United States and or other countries Android is either a trademark or registered trademark of Google Inc in the United States and or other countries BACnet is either trademarks or registered trademarks of American Society of Heating Refrigerating and Air Conditioning Engineers Inc in the United States and or other countries iPad and iPhone are either trademarks or registered trademarks of Apple Inc in the United States and or other countries Blu Ray Disc is either a trademark or registered trademark of the Blu ray Disc Association BDA in the United States and or other countries Microsoft Internet Explorer and Windows are either trademarks or regi
25. o the USB port on the PC via the included Type A to Type B USB cable 1 Use the Address Book in Crestron Toolbox to create an entry using the expected communication protocol USB When multiple USB devices are connected identify the CP3 by entering CP3 in the Model text box the unit s serial number in the Serial text box or the unit s hostname in the Hostname text box The hostname can be found in the System Info window in the section marked Ethernet however communications must be established in order to see this information in the System Info window 2 Display the CP3 s System Info window click the 1 icon communications are confirmed when the device information is displayed 18 e 3 Series Control Systems CP3 amp CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems TCP IP Operations Guide DOC 7316B Ethernet Communication PC Running Crestron Toolbox The CP3 connects to PC via Ethernet 1 Confirm Ethernet connection between CP3 and PC If connecting through a hub or router use CATS straight through cables with 8 pin RJ 45 connectors Alternatively use a CAT5 crossover cable to connect the two LAN ports directly without using a hub or router NOTE Some PCs may not require a crossover cable Check with PC manufacturer 2 Use the Device Discovery Tool in Crestron Toolbox to detect all Ethernet devices on the network and their IP configuration T
26. of a complete managed network in a corporate enterprise college campus convention center or any other facility the CP3 works integrally with Crestron Fusion RV Remote Asset Management Software to enable remote scheduling monitoring and control of rooms and technology from a central help desk Built in SNMP support enables integration with third party network management software allowing control and monitoring in a format that s familiar to IT personnel Cresnet Cresnet provides a dependable network wiring solution for Crestron keypads lighting controls thermostats and other devices that do not require the higher speed of Ethernet The Cresnet bus offers easy wiring and configuration carrying bidirectional communication and 24 Vdc power to each device over a simple 4 conductor cable To assist with troubleshooting the CP3 includes Crestron s patent pending Network Analyzer which continuously monitors the integrity of the Cresnet network for wiring faults marginal performance and other errors Item s sold separately 3 Series Control Systems CP3 amp CP3N e 3 3 Series Control Systems Crestron CP3 amp CP3N Onboard Control Ports In addition to Ethernet the CP3 includes three bidirectional COM ports and eight IR ports to interface directly with all of the centralized AV sources video displays and other devices Eight programmable relay ports are included for controlling window shades projection screens lifts power c
27. ontrollers and other contact closure actuated equipment Eight Versiport I O ports enable the integration of occupancy sensors power sensors door switches or anything else that provides a dry contact closure low voltage logic or 0 10 volt dc signal BACnetIP Native support for the BACnet IP communication protocol provides a direct interface to third party building management systems over Ethernet simplifying integration with HVAC security fire and life safety voice and data lighting shades and other systems Using BACnet IP each system runs independently with the ability to communicate together on one platform for a truly smart building License required The CP3 and CP3N support a maximum of 1000 BACnet objects when dedicated for BACnet use only Actual capabilities are contingent upon the overall program size and complexity Specifications Specifications for the CP3 are listed in the following table CP3 Specifications SPECIFICATION DETAILS Control Engine Core 3 OS real time preemptive multi threaded multitasking kernel Transaction Safe Extended FAT file system supports up to 10 simultaneously running programs Memory SDRAM 512 MB Internal Flash 4 GB Memory Card Expandable storage up to 32 GB using MMC compatible card not included External Storage Up to 1 TB using USB mass storage device not included Communications Ethernet 10 100 Mbps 10 100 1000 Mbps on CP3N auto switching auto negotia
28. ort RS 232 up to 115 2k baud with software handshaking one port also supports hardware handshaking RS 422 and RS 485 Supports 1 way device control via infrared up to 1 2 MHz or serial TTL RS 232 0 5 volts up to 115 2k baud 2 0 amps 24 volts dc 100 240 volts ac 50 60 Hz power pack included 24 watts 1 amp 24 volts dc when using power pack 15 watts 0 625 amp 24 volts dc when using Cresnet network power 02 Version 1 2 16 or later 41 to 113 F 5 to 45 C 10 to 90 RH non condensing 50 Btu h Metal black finish Extruded metal black finish polycarbonate label overlay Freestanding or 1U 19 inch rack mountable adhesive feet and rack ears included 1 70 in 44 mm without feet 17 28 in 439 mm 19 00 in 483 mm with rack ears 6 56 in 167 mm 3 1 lbs 1 42 kg 24 volt dc Universal 3 Series Control Systems CP3 amp CP3N e 5 3 Series Control Systems Crestron CP3 amp CP3N CP3 Specifications Continued SPECIFICATION DETAILS Available Accessories 3 Series BACnet IP 3 Series Native BACnet IP Interface License Support C2N HBLOCK Cresnet Network Distribution Block CEN SW POE 16 16 Port Managed PoE Switch CEN SW POE 24 24 Port Managed PoE Switch CEN SW POE 5 5 Port PoE Switch CNSP XX Custom Serial Interface Cable Crestron Mobile Control App for iPhone and iPod touch Crestron Mobile Pro G Control App for iPhone iPad and Android Devices CSP LIR USB IR Learner Fus
29. put Control Diagnostics and About as shown in the illustration above Click one of the following options e Ethernet Setup Configures the CP3 s Ethernet settings and displays HDCP hostname IP address subnet mask default router domain and MAC address settings Click Advanced Settings to specify DNS servers Web server settings and SSL settings gt Click MyCrestron Dynamic DNS to configure the myCrestron com Dynamic DNS service Click Ethernet Diagnostics to test Ethernet communications gt Click Reboot to reboot the CP3 e Application Setup Selects programs to be loaded on startup and controls which program s are running e Input Output Control Configures the COM ports operates the relays and monitors the Versiports e Diagnostics Displays information about the connected devices hardware configuration and error logs e About Displays firmware information Click the a icon to return to the previous screen 22 e 3 Series Control Systems CP3 amp CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations If further assistance is required please contact a Crestron customer service representative CP3 Troubleshooting TROUBLE Device does not function MSG LED illuminates Compilation error RLCMCVT166 amp RLCMCVT177 Sys
30. ries Control Systems CP3N Physical View Ej seres aten ADVANCED CONTROL PROCESSOR f 1 PWR NET MSG HW R SW R 1 CRESTRON SERIAL LABEL MEMORY MAC ID LABEL CONTROL E coms LAN SUBNET NET 24V 2 0A ok USE ul w 2YZG Fo CONTACTS DOWN i i TEF 24W MAX CLASS 2 seres PeP OA ADVANCED CONTROL PROCESSOR 44 mm a i CRESTRON O vya in 439 mm LA Yo IR gt SERIAL OUTPUT 1 2 3 4 NN fio 1216558708 segasae lt C HA 6 D PI Ferona danenen proba da theca es me ie aye 24W MAX CLASS 2 Operations Guide DOC 7316B 3 Series Control Systems CP3 amp CP3N e 7 3 Series Control Systems Crestron CP3 amp CP3N Connectors Controls amp Indicators CONNECTORS DESCRIPTION CONTROLS 8 INDICATORS COMPUTER 1 USB Type B female USB 2 0 computer Pin 4 Pin 3 console port cable included For setup only DESCRIPTION 5 VDC Data Pin 2 Data Ground PWR LED 1 Green LED indicates operating power supplied from power pack or Cresnet network NET LED 1 Amber LED indicates communication with the Cresnet system MSG LED
31. ries Control Systems CP3 8 CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems Connectors Controls amp Indicators Continued CONNECTORS DESCRIPTION CONTROLS amp INDICATORS 9 1 5 pin 3 5 mm detachable terminal block Bidirectional RS 232 422 485 port Up to 115 2k baud hardware and software handshaking support GND TX RX Not Used TX RX Not Used A ground terminal connection is recommended but not required Ground potential difference must be under 4 V 10 COM 2 amp COM 3 2 3 pin 3 5 mm detachable terminal blocks o Bidirectional RS 232 ports Up to 115 2k baud software handshaking support O O Se seas 11 MEMORY 1 MMC compatible card slot Accepts Multimedia Memory Cards MMC up to 32 GB for memory expansion 12 1 USB Type A female USB 2 0 port for storage devices A 13 1 8 pin RJ 45 with two LED indicators 10BASE T 100BASE TX Ethernet port CP3 10 100 1000BASE T Ethernet port CP3N Left LED indicates link status Amber Link 1 Gbps CP3N Only Green Link 100 Mbps Off No link or Link 10 Mbps Right LED indicates Ethernet activity Flashing Activity Flash rate depends on amount o
32. snet network and cannot be changed IP ID The IP ID is set within the CP3 s IP table using Crestron Toolbox For information on setting an IP table refer to the Crestron Toolbox help file When setting the IP ID consider the following e The IP ID of each unit must match an IP ID specified in the SIMPL Windows program e Each device using IP to communicate with a control system must have a unique IP ID Installation Ventilation The CP3 should be used in a well ventilated area The venting holes should not be obstructed under any circumstances To prevent overheating do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications Consider using forced air ventilation and or incrementing the spacing between units to reduce overheating Consideration must be given if installed in a closed or multi unit rack assembly since the operating ambient temperature of the environment may be greater than the room ambient temperature Contact with thermal insulating materials should be avoided on all sides of the unit Operations Guide DOC 7316B 3 Series Control Systems CP3 amp CP3N e 11 3 Series Control Systems Crestron CP3 amp CP3N Rack Mounting The CP3 can be mounted in a rack or stacked with other equipment Two ears are provided with the CP3 so that the unit can be rack mounted These ears must be installed prior to mounting Complete the following procedure to
33. stem The LAN port allows full interconnectivity between devices on the local subnet with other devices systems servers and WAN Internet connections outside the local subnet For sensitive applications that require absolute security the entire Control Subnet can be completely isolated from the customer s LAN using Isolation mode e Control Remote Access Years ago Crestron pioneered the world s first IP based control system unleashing vast new possibilities for controlling monitoring and managing integrated systems over a LAN WAN and the Internet Today a variety of e Control solutions offer more ways than ever to control an integrated system With e Control anything in the home or office can be controlled from anywhere in the world using a smartphone tablet or computer Built in Core 3 UI XPanel technology affords virtual touch screen control through any popular Web browser running on a laptop or desktop computer Our Crestron Mobile Pro app delivers the Crestron touch screen experience to an iPhone iPad or Android device letting one safely monitor and control an entire facility using the one device that goes everywhere Remote access is simplified using the myCrestron Dynamic DNS service to establish a friendly URL for the system If technical support is needed a Crestron system installer can perform diagnostics and implement updates to the system remotely without coming on site Fusion RV and SNMP As part
34. stered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks registered trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Crestron disclaims any proprietary interest in the marks and names of others 2012 Crestron Electronics Inc Crestron CP3 amp CP3N 3 Series Control Systems Contents 3 Series Control Systems CP3 amp CP3N 1 Introducti OM sienne N a A l Featoros and o AA O E A E OER l PECAR A A a ts 4 PONS CAD SAA eo 6 BS I seca cine O ees ements eciete eee 11 Ny eka eee OT EE AE O tee edt EE ENE 11 O e 11 O sds E E E E A EA 11 Hardware FLOOD tiritas 13 Additional COASTAL al 15 POO PAM NOs Solari lla tol 16 Sol Ware KRequircinents Tor he PCs tonic mache a EEEE 16 Programming with SystemBul der topic lilas 16 Programming With D3 PLO tae 16 Programming with SIMPL Windows ccccccccccccececececceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 17 Uploadine and UPA el 18 Establishing COMmMunication ccccccccessesesseseeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 18 Control Subnet CPI N Only decidi te 19 Prosrams and FIM Ale Ad da 20 Contioure tor Opera OS rte 21 Sot Dae A TIMO apar a e E A E E 21 Online CORTINA AAA a A Es 21 Problem Solvin a senan A ERr E R Oe 23 TEOUDIESHOO MINS roto 23 Check Neiwork WiN O gai a Sea a a a beac 24 Rer rence OCU CIES eee Ea ee E a OAE 25 gi
35. tem locks up Cresnet device does not respond Loss of functionality due to electrostatic discharge POSSIBLE CAUSE S Device is not communicating with the network Device is not receiving power from a Crestron power source Device is not receiving sufficient power Hardware or software failure Poor analog versus serial signal definition in the SIMPL Windows program Various Device not wired correctly Improper NET ID used Improper grounding Continued on following page Operations Guide DOC 7316B CORRECTIVE ACTION Use Crestron Toolbox to poll the network Verify network connection to the device Use the provided Crestron power source Verify connections Use the Crestron Power Calculator to help calculate how much power is needed for the system Verify that hardware configuration matches software configuration Use Crestron Toolbox to display the error log Confirm properly defined signal definition in the program Hold down SW R button on control system front panel to bypass program and communicate directly with processor Refer to Troubleshooting Communications in the Crestron 3 Series Control System Reference Guide Doc 7150 for more details Verify Cresnet wiring Verify that device ID matches NET ID in the program Check that all ground connections have been made properly 3 Series Control Systems CP3 amp CP3N e 23 3 Series Contro
36. the site including the FTP site Crestron provides an assortment of Windows based software tools to develop a customized system Use SystemBuilder or SIMPL Windows to create a program to control the CP3 Customers whose focus is on lighting systems may prefer to use the D3 Pro software since it is designed especially for creating lighting and environmental system control applications Customers already familiar with SIMPL Windows who are including a lighting system as part of an overall control system project may prefer to continue using SIMPL Windows Programming with SystemBuilder SystemBuilder is a comprehensive programming environment Appropriate for most systems it can quickly and easily generate a complete working program including both control processor logic and touch screen graphics Programming with D3 Pro Crestron s D3 Pro lighting software provides all the tools necessary to create a complete Crestron lighting system for residential applications The lighting system includes the control system logic program touch screen projects and keypad programming documentation and real time lighting adjustment capabilities As with all Crestron software D3 Pro provides extensive right click and drag and drop functionality in addition to convenient keyboard shortcuts for frequently used functions and commands Programming is organized into six system Views of the lighting system each providing a moveable toolbox of devices s
37. ting auto discovery full half duplex industry standard TCP IP stack UDP IP CIP DHCP SSL IEEE 802 1X SNMP BACnet IP IPv4 or IPv6 Active Directory authentication IIS v 6 0 Web Server SMTP e mail client installer setup via Crestron Toolbox or MSIE supports all e Control Core 3 Ul XPanel Crestron Mobile Crestron Fusion and RoomView applications Continued on following page 4 e 3 Series Control Systems CP3 amp CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems CP3 Specifications Continued SPECIFICATION Communications continued Control Subnet CP3N Only Cresnet USB RS 232 422 485 IR Serial Power Requirements Power Pack Available Cresnet Power Cresnet Power Usage Net ID Minimum 3 Series Control System Update File Environmental Temperature Humidity Heat Dissipation Enclosure Chassis Faceplate Mounting Dimensions Height Width Depth Weight Included Accessory Power Pack Continued on following page Operations Guide DOC 7316B DETAILS 10 100 1000 Mbps Ethernet auto switching auto negotiating auto discovery full half duplex DHCP server DNS server port forwarding solation mode Cresnet master mode Supports USB HID and USB mass storage class devices via rear panel USB 2 0 host port supports computer console via front panel USB 2 0 device port For 2 way device control and monitoring all ports supp
38. to the opposite side 12 e 3 Series Control Systems CP3 8 CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems Stacking Four feet are provided with the CP3 so that if the unit 1s not rack mounted the rubber feet can provide stability when the unit 1s placed on a flat surface or stacked These feet should be attached prior to the hookup procedure Refer to the following illustration for placement of the feet Foot Placement for the CP3 Mounting Feet 2002389 Qty 4 ral NOTE No more than two CP3 units should be stacked Hardware Hookup Connect the Device Make the necessary connections as called out in the illustration that follows this paragraph Refer to Network Wiring on page 11 before attaching the 4 position terminal block connector Apply power after all connections have been made When making connections to the CP3 note the following e Use Crestron power supplies for Crestron equipment e The included cable s cannot be extended Hardware Connection for the CP3and CP3N CP3 Shown Front COMPUTER To Computer Console SJsenrs MAUT ADVANGED CONTROL PROCESSOR COMPUTER J S CRESTRON Operations Guide DOC 7316B 3 Series Control Systems CP3 amp CP3N e 13 3 Series Control Systems Hardware Connections for the CP3 Rear
39. tron shipping by standard ground carrier In the event repairs are found to be non warranty return freight costs shall be paid by the purchaser Crestron Limited Warranty Crestron Electronics Inc warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three 3 years from the date of purchase from Crestron with the following exceptions disk drives and any other moving or rotating mechanical parts pan tilt heads and power supplies are covered for a period of one 1 year touch screen display and overlay components are covered for 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any Crestron shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse accidental damage modification or improper installation procedures Furthermore this warranty does not cover any product that has had the serial number altered defaced or removed This warranty shall be the sole and exclusive remedy to the original purchaser In no event shall Crestron be liable for incidental or consequential damages of any kind property or economic damages inclusive arising fro
40. uch as interfaces fixtures and control modules A device can be added to the system simply by selecting it from one of the toolboxes and dragging it to a room The available toolboxes differ depending on the View but all Views include a General toolbox that allows areas and rooms to be added at any time 16 e 3 Series Control Systems CP3 amp CP3N Operations Guide DOC 7316B Crestron CP3 amp CP3N 3 Series Control Systems Programming with SIMPL Windows NOTE While SIMPL Windows can be used to program the CP3 it is recommended to use SystemBuilder for configuring a system SIMPL Windows is Crestron s premier software for programming Crestron control systems It is organized into two separate but equally important Managers Configuration and Program Configuration Manager Configuration Manager is the view where programmers build a Crestron control system by selecting hardware from the Device Library To incorporate the CP3 or CP3N into the system drag the CP3 or CP3N from the Crestron Devices Control Systems folder of the Device Library and drop it in the System Views Locating the CP3 and CP3N in the Device Library aj Crestron Devices DvcLib 772 y Control Systems S AADS S AADS XM ea ES S AMS S AMS AIP CH4 DVP4 9 Pe 8 CPE a cr 4 CN A DIN AP DMIPS 1O0 C Program Manager Program Manager is the view where programmers program a Crestron control system by assigning signals to symbols
41. ure for the other three conductors Use of a Cresnet Hub Repeater CNXHUB is advised whenever the number of Cresnet devices on a network exceeds 20 or when the combined total length of Cresnet cable exceeds 3000 feet 914 meters Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron Web site www crestron com manuals List of Related Reference Documents DOCUMENT TITLE 3 Series Control Systems Reference Guide Crestron e Control Reference Guide Further Inquiries To locate specific information or resolve questions after reviewing this guide contact Crestron s True Blue Support at 1 888 CRESTRON 1 888 273 7876 or refer to the listing of Crestron worldwide offices on the Crestron Web site www crestron com offices for assistance within a particular geographic region To post a question about Crestron products log onto the Online Help section of the Crestron Web site www crestron com onlinehelp First time users must establish a user account to fully benefit from all available features 3 Series Control Systems CP3 amp CP3N e 25 3 Series Control Systems Crestron CP3 amp CP3N Future Updates As Crestron improves functions adds new features and extends the capabilities of the CP3 additional information may be made available as manual updates These updates are solely electronic and serve as intermediary supplements prior to the release of a complete tech
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