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Anchor Audio PRO-540/1D3S headset
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1. President Customer Service at 800 262 4671 to obtain a on behalf of all Anchor employees RA Return Authorization number You may also complete an online RA request form at www anchoraudio com All shipments to Anchor CO NTENTS Audio must include a RA number and must be shipped prepaid C O D shipments will be refused and returned at your expense NOTE All damage claims must be made with freight carrier GETTING STARTED WARRANTY INFORMATION ccccccccccccssecssecssecsseecsescsescsescseesasesseesseeeseees 1 IMPORTANT Save the shipping box amp packing materials DEFINITIONS APPLICATIONS SYSTEM RANGE RECHARGEABLE BATTERIES cc00scceceeee 2 aa ce a a BASIC SYTEM SETUP BELT PACK CONTROLS BLUETOOTH SETUP 3 WARRANTY REGISTRATION E E aca te tert ercteae cane eee ca ecb accep eee tegen T aereneate 4 Visit our website at www anchoraudio com and TROUBLESHOOTING TECHNICAL SPECS ccccccccccsccscecccccccsccsecsecsucsecsucsussussussessuseusersersarsanean 5 select Warranty Registration Complete the online form to activate the two year limited warranty on your ProLink 500 intercom system 100 0200 000 A 03 11 For System Setup amp Operation Videos Visit Our Website www anchoraudio com WHAT IS PROLINK 500 ProLink is a digital wireless full duplex intercom system that is easy to configure and easy to operate You can operate the MASTER belt pack with up to three REMOTE belt packs which are iden
2. as the offense coach or lighting crew defense coach or sound crew For System Setup amp Operation Videos Visit Our Website www anchoraudio com BASIC SETUP AND OPERATION 1 Charge the batteries 5 6 hours Note Belt packs operate about ten to twelve hours of continuous use per charge Diagram 2 2 Find the MASTER belt pack as indicated on the top label The Master belt pack must be ON for each of the REMOTE belt packs to function Diagram 1 3 Plug headset cable into belt pack amp adjust boom Diagram 2 4 Turn on power and set headset volume Power ON LED is solid green and flashing green for LOW battery Diagram 1 5 Set slide switch to Push to Talk or Always On mode Diagram 3 6 Choose channel A or B for all belt packs If both channels are used at the same time two master belt packs are required See page 6 Diagram 1 Note repeat above for each member s belt pack in use BELT PACK CONTROLS Mic Gain controls the microphone sensitivity Someone with a soft voice will increase the Mic Gain Power Knob also controls headset volume The Power LED is solid green while ON and flashes green when batteries need recharging A B Channel Selection each member of the system must be on the same channel to hear communication RX TX LED flashes RED when transmitting and is SOLID RED on the Remote belt packs when out of range of the Master belt pack PTT control push to engage in conversation and release w
3. D will turn ON see on the back side of ProLink 500 in a few seconds indicating that it has paired 4 After the RED LED turns ON push the CONNECT button to activate the audio 5 If you want to switch to the wired headset on the same beltpack you will have to turn OFF disconnect the BT headset 6 If you want to pair a new BT headset push DISCONNECT to delete current pairing before you start the pairing process 3 For System Setup amp Operation Videos Visit Our Website www anchoraudio com FREQUENTLY ASKED QUESTIONS Can use my own headset Yes The ProLink 500 is designed to work with dynamic microphone elements Shields can be connected to chassis ground pin Headset pin configuration 1 Mic 2 Mic 3 Headphone 4 Headphone I ve run out of battery life now what You can substitute AA alkaline batteries rechargeable batteries However connecting the charger to the belt pack when alkaline batteries are installed could seriously damage your belt pack Can my ProLink 500 work with other wireless intercom systems No ProLink 500 uses proprietary design and software exclusive to the product Can my ProLink 500 work with wired intercom systems Yes ProLink 500 uses WingMAN 500 as a modular link to PortaCom and other two wire intercoms Can someone eavesdrop on my conversation The proprietary software makes it difficult for anyone to penetrate the wireless network Anchor offers an encrypted model
4. MADE IN USA ProLink 500 Wireless Intercom Owners Manual TWO YEAR WARRANTY A Message from the President Congratulations on purchasing an Anchor Audio intercom a system the choice of thousands of satisfied customers GETTING STARTED including the White House prestigious universities school Please check your new unit carefully for any Prolink Mace S districts nationwide police and fire departments and all s ASTER nurs r branches of the U S military Our products are made of the E E idl T i D a De aanbuealiete factory and An in snide boxes for We ve incorporated the latest technology into your intercom safe transport system yet kept it simple to use Just take a few minutes to review Notify the freight carrier immediately of any damage this manual to ensure the maximum enjoyment of your Anchor to the shipping box or product Repack the unit system Or you can view a demonstration video complete with a trouble shooting in the original box and wait for inspection by the section at www anchoraudio com carrier s claim agent Notify your dealer of the pending freight claim Feel free to call our friendly customer support staff at 1 800 ANCHOR1 Monday thru Friday between 7 00am and 5 00pm Pacific Standard Time with any questions We love to hear from our customers RETURNING SYSTEMS FOR SERVICE OR REPAIR For service or repair please contact the dealer E you purchased your system from or Anchor Audio Janet Jacobs
5. for additional security If break my headset what do do The H 2000 and H 2000S headsets are covered by a 2 year warranty Follow the instructions in the Getting Started section on page 2 for Return Authorization ProLink 500 headsets are sold separately if a replacement is needed Can add belt packs to my network Your intercom network can operate with one Master belt pack and up to three REMOTE belt packs You may also add unlimited number of Listen Only beltopacks TWO YEAR WARRANTY This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that my cause undesired operation This device has been designed to operate with a 1 2 wavelength dipole antenna with RPSMA connector and having a maximum gain of 1 17dB Antennas not included in this list or having a gain greater than 1 17dB are strictly prohibited for use with this device The required antenna impedance is 50 ohms To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that permitted for successful communication Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any in
6. hen done Push to Talk or Always ON slide switch for the mode of operation preferred If you want hands free operation select the Always On mode Your belt pack is live at all times 4 PIN XLR headset connector use Anchor Audio headsets or any headset with a dynamic microphone Charging Port for the GC 9000 gang charger charge LED glows RED when charging and stops glowing when charge complete HEADSETS ProLink 500 uses noise cancelling headsets with a 4 pin XLR connector Models H 2000 dual ear muff and H 2000S single ear muff are available The headsets include an adjustable boom microphone TWO YEAR WARRANTY DIA RAM 1 ON OFF VOLUME CONTROL DIAGRAM 8 RX TX LED RED BELT CLIP p PUST TO TALK BUTTON i i Pn i N a BLUETOOTH Ci T PAIRING FH PANEL i MIC GAIN CONTROL CHANNEL SELECTOR H A 1E PUST TO TALK OR A POWER LED GREEN USTO o sa ma ih ALWAYS ON SLIDE SWITCH po U PROLINK 500 BELT PACK RAM i E Model Shown BP 500M DIAGRAM 2 XLR CONNECTOR LP BATTERY COMPARTMENT CHARGING PORT CHARGING LED RED BLUETOOTH SETUP 1 Turn ON the BT headset and put it in pairing mode to pair CONNECT with ProLink 500 beltpack Note Every Bluetooth headset has its own pairing procedure Refer to instructions 2 The BT will auto pair with the ProLink 500 if the BT headset has been already paired to the ProLink 500 beltpack 3 RED LE
7. into the charger at all times For those applications we recommend replacing the batteries every 12 months DEFINITIONS AND APPLICATIONS ProLink 500 wireless duplex intercom system ProLink 500 Network requires a MASTER belt pack and includes up to three REMOTE belt packs TWO YEAR WARRANTY option of unlimited number of Listen Only beltpacks Channel A or B channel selection for different applications EXAMPLE 1 One network MASTER BP 500M Channel A derrotan REMOTE 1 REMOTE 2 p REMOTE 3 BP 500R BP 500R BP 500R Channel A Channel A Channel A EXAMPLE 2 Two independant networks in the same facility MASTER BP 500M Channel A 4 OTE E REMOTE 1 REMOTE 2 gt REMOTE 3 BP 500R BP 500R BP 500R Channel A Channel A Channel A MASTER BP 500M Channel B 4 EESE REMOTE 1 REMOTE 2 gt REMOTE 3 BP 500R BP 500R BP 500R Channel B Channel B Channel B EXAMPLE 3 Director or coach talking and listening between two channels requires the following configuration REMOTE 1 Head coach or director toggles between Channel A and Channel B for conversations between a two BP 500R aa roLink networks I eae ene gt seseeeeeetanernnerseetneeennetneey v v MASTER CHANNEL A MASTER CHANNEL B BP 500M REMOTE 2 REMOTE 3 BP 500M REMOTE 2 REMOTE 3 Channel A BP 500R BP 500R Channel B BP 500R BP 500R Channel A Channel A Channel B Channel B C8 EN This is an assigned group such as the This is an assigned group such
8. terference including interference that may cause undesired operation of the device Newsroom Studio Control Room News Stage Example of ProLink 500 amp PortaCom using WingMan Interface System For System Setup amp Operation Videos Visit Our Website www anchoraudio com TROUBLESHOOTING Can t hear a person speaking First verify that the MASTER belt pack is ON and within range of each of the REMOTE belt packs Second increase headset volume using the headset volume knob on the top of the belt pack In extremely loud environments you will need to use the dual ear muff headset with noise cancelling properties If you still can t hear your batteries may be dead Also verify each belt pack is on the same channel Microphone not picking up your voice First adjust the microphone sensitivity setting on the top of the belt pack by turning the blue button incrementally until you reach desired sensitivity level Move the microphone closer to your mouth and speak up clearly For example some people speak softer than others and need a more sensitive microphone level Background noise transmitting across system Reduce the microphone sensitivity setting by turning the blue button until you reach the desired level Transmission is weak Your rechargeable batteries may be running low If batteries are weak the green LED on the top panel will flash Your belt pack batteries need to be recharged If you need to keep working yo
9. tified on the side label as R1 R2 or R3 You may also have an option of unlimited number of Listen Only beltpacks The transmitter and receiver operate in the license free 902 928 MHz range without the need for a base station SYSTEM RANGE The RF signal will travel through many solid objects However the more solid objects between the belt packs the more the range will be reduced When the belt packs are transmitting the Transmit LED will flash red If the signal drops out the LED will glow solid red on REMOTE belt packs only If the belt packs are too far apart the REMOTE belt packs need to move closer to the MASTER belt pack RECHARGEABLE BATTERIES ProLink 500 belt packs include three AA rechargeable batteries and AC gang charger Fully charged batteries yield approximately five hours of continuous use Alkaline batteries can be used Connecting the AC charger to a belt pack with alkaline batteries installed could seriously damage the system INSTALL BATTERIES Has BATTERIES Connect gang charger included into charg ie POrDOvE oatiery doar ing port on the bottom of the belt packs 2 install three AA NiMH batteries 2 Plug gang charger into AC outlet for minimun of five hours 3 Replace battery compartment door LED ON battery charging LED OFF battery charged CAUTION Do not attempt to charge alkaline batteries some users are required for emergency preparedness etc to leave their ProLink 500 units plugged
10. u can use disposable alkaline batteries Proper intercom usage Up to 4 people may talk at once Use proper intercom etiquette don t talk over others while they are speaking Also position the microphone to pick up a minimum of breath noise Warning Changes or modifications not expressly approved by Anchor Audio Inc could void the user s authority to operate this device Only use the provided belt clip Scan for ProLink 500 Scan for ProLink 500 Scan for How to Technical Specs Brochure Website Videos amp Articles For System Setup amp Operation Videos Visit Our Website www anchoraudio com TWO YEAR WARRANTY ANCHOR AUDIO CUSTOMER SERVICE 800 262 4671 FOR ADDITIONAL INFORMATION visit www anchoraudio com a
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