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AMX RMS Interface for Lotus

1. 10 Notification Process MARRE kas 10 DACIRAUECC PIIPM C 10 LOUFRMSDTCCDIDA 11 lulu aa Scheduling System Plug ins cec oie sates tanen in inue ne enn tRR E tuto Lese bn Ee a ei uu Testo LEER uurisin 11 Getting Started E 13 Running the Configuration Wizald neo ote err ato tipa t Pha Ere eoe tee perse eu Tu ER ebEpEUS 13 Adding NetLinx Systems As ROOMS eere rotae eaae ees p one eE arb anuo popu sse een p ee esie bees inus 13 Adding And Configuring Groups ie eoo tienne uo ape eS ee natu kV ERN NH RE KE NAR UR EERE CIEN E KME 13 PAGING USFS e 13 Adding NOtifications m 14 Changing The Domain Path for Notifications eee eene nennen 14 RMS Contiguration Wizard 25r rm iip dard nta kv rRRA BEER rx b DR ERRARE EVA EVE HE UE nd EUM 15 eu s 15 Appointment Management Scheduling System ccccccccsssssssssssssssssssceeessessssseseees 15 pcr 16 DECIr ENe nnl 16 Database Configuration 1 eret eret ett ye DIRE Hope ecu Reveal e Eao sa Ce er aea s cxx 17 Database Updates Hm M 17 Prod ct SELOCHOM scsi secisensecsssnvsnscesexesnsnssinecwseunececcnseavensenevesdenpe
2. Create New Notification Vs Enabled v GroupsiExhibits All Groups All Exhibits vj Users John Doe xi Status Type Modified Event i Required Fields Save Cancel FIG 82 Create New Notification Page Create New Notification Page Options Enabled A check in this box activates the notification Group Rooms The group or rooms for this notification You can select any one group to receive notification for all rooms contained in this group This field is required Users The user or role for this notification This field is required Status Type The Status Type for this notification You can select one type or all types Notifications can be configured beyond the standard Equipment Monitoring status types These additional status types are Control System Error This status type is triggered when the RMS server detects an error within the NetLinx master control system Equipment Usage This status type is triggered when any monitored equipment is used Help Request This status type is triggered when the RMS server reports receiving a help request Maintenance This status type is triggered when the RMS server reports receiving a request for maintenance Modified Appointment This status type is triggered when an existing appointment is modified for a room either through the internal scheduler or as detected by the RMS Scheduling manager for an external scheduling system
3. M 81 Sending a Question to a Room cssssssssssccesessscssssssssssseseeccecessssscessssssecessesesesesesseeseees 82 Management Users Page cissscsscessonessensssevsnvensseessunsssess seeesecesousaccessssedsessnsesssoesesens 82 Create New User Account Page sssssssssssssssssseesceeceeessesseeeeesecessceaceusoeeseeacssseeseeeeees 83 Edit User Page et 84 Creating a New USeP ccccccccssscsscesseeeecesssssceseesseeseseeseeseeseeesessaaasscoescosaccsassseeseesoseesees 84 S BROrloc c 84 How Do I Disable Enable A User orto oit terea saaara 85 o atiae MOE IM 85 Management Permissions Page sesesesseseeeosesseseecoeresseeeeeeeresseseeeceeseesseeoesessssseeee 85 Create New Role 1er hetero netto eet segue eese ips arani 86 ndr INI e 87 Creating a New Role rtr rrr xt EE ete trek eie Pee EEr eaea ER Ye en ees E dn 87 mg pel ES 87 DIIDSPCENCIDM E M 87 Management Notifications Page erroe terere mine sante ua oe aeter aea isins ate aae a opa 88 Create New Notification Page 1 retener eerte ot iterari Eon kei sea eoi rena deo e aor i na serei 89 Edit Notification Page 4 onere terrent te te Ree keen Tee eh Ee ER Ee bun ke Rx EP e dde e Rund 90 Creating Notification cccccsspccccessesueccssoeseapscccecsottesev
4. SNMP Trap Allows you to turn on the SNMP trap log for the device Device Search Page Select Device Search in the Management Devices Page to access the Device Search page FIG 86 Device Search Device Search Criteria Device Name A O Manufacturer EMEN Model LESS Serial Number Tag ID Portable Device r FIG 86 Device Search Page Device Search Page Options Device Name The name of the monitored device Manufacturer The manufacturer of the monitored device Model The model of the monitored device Serial Number The serial number of the monitored device Tag ID The RFID tag ID of the monitored device Portable Device Only Allows you to indicate whether the monitored device is portable and can be moved to another room You can select an item from one or more of the search criteria to perform your search The results of your search appear in the Device Search Result page FIG 87 LLAAAAA Device Search Result Room Name Room Location Device Name Manufacturer Model Seri Options Room 33001 Richardson TX System AMX Corp RMS Devices Room 33001 Richardson TX Main Touch Pa AMX Corp 1200VG Touch Ps Devices Room 33001 Richardson TX Display Display Manufacturer Display Model Devices Room 33001 Richardson TX VCR VCR Manufacturer VCR Model Devices Room 33001 Richardson TX Switcher
5. D lt FIG 127 Scheduler Reports Help Requests did LL NE Scheduler Reports Help Requests Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Options Organizer Name like A keyword search for specific organizers Request Count gt Selects all instances that are greater than and equal to the number you place in the field Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances e Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report Scheduler Reports Help Requests Results Report Viewer Export 38 8 w amp M4 Pagetofi gt M Help Requests By
6. Log Message An abridged version of the message notification logged Options View Launches the nternal Log Entry Page section on page 149 Delete Deletes the selected log entry This table can be sorted by Server Time Room Name Device Name Parameter Name and Status Type You can manage notes for a particular item on the log message screen The RMS application automatically includes the name and date the note was added The Internal Log can be exported and saved on the server in a Comma Separated Value CSV formatted text file This file can then be imported and formatted using other tools such as Microsoft Excel The exported log files currently on a server are displayed on the Internal Log Settings page See Also e Management Internal Log Page section on page 95 Configure Internal Log Page section on page 154 Internal Log Entry Page The Internal Log Entry page provides detailed information for each log entry on the RMS server Internal Log Entry Status Type The type of notification logged Server Time The time on the server the notification was created Room The friendly name of the room where the notification originated Device The device generating the notification Parameter The parameter threshold that necessitated the notification Description A brief description of the notification Add Note Username The user currently l
7. System Diagnostics System Diagnostics provides you with status information for the overall RMS server as well as the status for connected devices About RMS Application Page This page contains copyright information and version for the application Administrator s Guide In addition to the features covered in the User s Guide the Administrator s Guide covers room and user management system status and other system upkeep information User s Guide The User s Guide provide information for scheduling rooms and creating notifications for yourself Version Information Page The Version Information page provide the name of the application build version and date and the name version and date for all associated RMS components loaded on the server View Readme The Readme lists any known issues associated with the RMS application build and chronicles any changes that have occurred since the last build of the application System Diagnostics Status Page The Status page lists all components parts of the RMS server application this page is a pass fail diagnostics tool Any error encountered is indicated with a red X otherwise all passing systems are shown with a green check Checking System Status 1 Select Help gt System Diagnostics in the menu on the left side of the RMS application Click the Status tab at the top of the page The Status page opens 2 Click either Services Licensing Product Reporting Serv
8. Use SQL Server Authentication C Web Services 5 Services Username sa E Licensing Password 7 OS Permissions PS System Settings Finished Database Name RMS_MIKE_12B v New Connection AMXe FIG 4 RMS Configuration Wizard Configuration Click Next to proceed Database Updates The Database Updates screen indicates if the existing database needs to be updated FIG 5 WorshipManager Database Update C Welcome J p le Database Connection Configuration WorshipManager database version is up to date Updates Product Selection 5 Web Services PS Services Licensing Minimum Database Version Required 3 0 0 7 OS Permissions ES System Settings E Finished Current Database Version 3 0 00 AM FIG 5 RMS Configuration Wizard Database Updates If the database versions are mismatched the Update Database button is available The Updates screen may be skipped in the Configuration Wizard if a successful database connection is detected and no updates are required You can navigate to the Updates screen at any time by double clicking the Updates item in the navigation tree under the Database heading Click the Update Database button to start the database update process After the updates are complete click Next to proceed to Product Selection Product Selection RMS supports several vertical markets Us
9. 51 Sign In Pag csocecee exeo eoe enar eh x PEx PE epe EA 51 How do you signi in to RMS eere ner entree eee sisas asasi Renee aene enar neo eee arais 51 RMS Web User Interface eene eroe ee etit th obe aue a eaa See prn des pe ER Ro V eae Pe sen eese Dept eee iiS 51 RMS AOministValloli abad odaibt pio dup EORR E PEDE ADR ER E DEXEDR TEM AM MAMEEI AMARE LEM ODE 53 Administration Page ecce enter ettet rna eue seos eseist eR eH P Pa Re eu Uhr e SEE RUBER Ub siseste ss 53 RMS Dashboard Page isses iive bbb ELE ERU RR PH pEPEX NE ARMED jr uianes 55 ou ssssa 55 How Do You Change Modes iiic iot oh E RRER ERE CE RkEn Eten DRE E Meu IE RE EE ERAN REDE 55 Adding Contents m 55 peel choc 55 Restore Contents eost etii desee ee hien ra ARAM AR SERRA RR RN SIN ST LIAE Ree aa REM eR P YER ERAI aes 56 Imported Web Part Catalog 2 5 reet Er Ere REESE REEE a EPERE EARN Eais 56 M ving ColUMNS oc cscs see ck conic 56 os MEME N Resetting the RMS Dashboattd a ioter rt In ako n tin Uu E E n Ep Lx iNvE Rer uU U OE Re MEMEE cues 56 RMS Hotlist 1p EH eR PHI pd e RE eHEPEPI M RENAL UEI RES ara RR HMM MM Pad 57 e T 57 Unassigned NetLinx Systems e erue eee eerte eto to roue na Sea ses reete se EPR EYE nan a eue base e Ae sii 57 Parameter Needi
10. FIG 162 Appointment Details Page Appointment Details Automation Control Execution Upon user confirmation at start of appointment The meeting coordinator must select to run preset at the time of the meeting from within the room Automatically executes at the start of the appointment The preset runs at the Start Time of the meeting Event Drop down menu list of available control function macros in your selected room This event executes based on the Execution designation Panel Display Text Display Text Up to 5 lines of text Type a welcome message as it is to be displayed on the pane in the room The welcome message can provide your attendees with a warm greeting This feature is only available if a panel is available for display Appointment Details Cont Panel Display Image Display Image RMS supports custom image display for assisting in informing your attendees The following formats are supported Note This feature is only available if a G4 panel is available for display BMP Microsoft Windows Bitmap TGA JPG Joint Photographics Experts PCX Group WBMP PNG Portable Network Format WMF Microsoft Windows Metafile ICO Microsoft Windows Icon TIF Tagged Image File Format Upload an Image Clicking this link enables the file upload area of the page Browse Opens the file browse window Upload Loads the image file to the appointment This fe
11. Reports Cumulative Lamp Hours i Period Any he Device like Manufacturer like Model like Hours used Any M Residence O All Residences Selected Residences i 6 C Demo Systems B 7 No residences available in this Group 3 6 C united States 3 6 AMX Regional Offices AMX Northeast Regional Office AMX Rocky Mountain Regional Office AMX South Central Regional Office AMX South Regional Office 5C AMX Southeast Regional Office FL AMX West Reninnal Offire v Run Report FIG 105 System Reports Cumulative Lamp Hours System Reports Cumulative Lamp Hours Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances System Reports Cumulative Lamp Hours Cont Options Device like A keyword search for specific device items Manufacturer like A keyword search for specific manufacturer name Model like A keyword search for specific model type Hours used gt Selects all instances that are greater than and equal
12. View the RMS system reports Source Usage Current Lamp Hours Report Builder Reports Source Usage x Period Any v Scheduler Name like Source like Hours used Any v Residence O All Residences Selected Residences 3 6 C Demo Systems 3 7 No residences available in this Group A 6 C united states 9 7 AMX Regional Offices AMX Northeast Regional Office C AMX Rocky Mountain Regional Office C AMX South Central Regional Office AMX South Regional Office SC AMX Southeast Regional Office FL F amy West Reninnal Office v Run Report FIG 133 Scheduler Reports Source Usage Scheduler Reports Source Usage Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Options Organizer Name like A keyword search for specific organizers Source like A keyword search for a specific source Hours Used gt Selects all instances that are greater than and equal to the number you place in the field Selects all instances
13. a 3 Additional System Requirements Microsoft NET Framework 2 0 Internet Information Services IIS 6 0 for Windows 2003 servers Internet Information Services IIS 7 0 for Windows 2008 servers Adobe Acrobat Reader 7 0 5 or later Windows 2008 Server Required Features Roles and Services If running on Windows 2008 Server ensure that the following Windows 2008 Server Features Roles and Role Services are installed Required Windows Server 2008 Features Roles and Role Services Features Summary NET Framework 3 0 Features NET Framework 3 0 XPS Viewer WCF Activation HTTP Activation Remote Server Administration Tools Role Administration Tools Web Server IIS Tools Windows PowerShell Windows Process Activation Service Process Model NET Environment Configuration APIs Roles Summary Application Server File Services Web Server IIS Application Server Role Services Web Server IIS Support e COM Network Access HTTP Activation Application Server Foundation Windows Process Activation Service Support File Services Role Services File Server Web Server IIS Role Services Web Server Common HTTP Features Static Content Default Document Directory Browsing HTTP Errors HTTP Redirection Application Development ASP NET NET Extensibility ASP CGI ISAPI Extensions ISAPI Filte
14. Device NetLinxDeviceAdaress NetLinx device address Device NetLinxDeviceAddressType NetLinx device address type e g RS 232 TCP IP AXLINK or ICSNET Device NetLinxDeviceSerialNumber The serial number for the NetLinx device Device NetLinxDeviceType The NetLinx device type name e g Volume Control or NI Master Device NetLinxDeviceVersion The version of the NetLinx device Device RFIDTagID The RFID Tag of the device Device SerialNumber Device serial number Formatting CRLF Carriage Return amp Line Feed OxOD 0x0A TAB Tab 0x09 Parameter Parameter change that invoked the notification Parameter LastUpdate The UTC time the parameter was last updated Parameter Name The parameter textual name Parameter OriginalValue The original parameter value before the parameter change Parameter ParameterType The parameter type e g Number or String Parameter StatusType The parameter s status type e g Help Request or Control System Error Parameter Threshold The parameter s threshold value the value that will be compared against to determine if the parameter change has tripped the parameter Parameter ThresholdCompare The parameters threshold comparison expression that is used to determine if the parameter change has tripped the parameter Parameter Units The units of measure for the parameter e g hour
15. In the Management Control Functions page FIG 89 on page 96 find your macro and click Schedule The Schedule Macro page opens Confirm the selected macro is listed in the Select Macro drop down combo box Type the name or title of the person scheduling the macro in the Scheduled By field Type a brief description or explanation in the Subject field Set the Start Time for the macro If this a recurring macro check the box next to Recurring to enable and continue otherwise you can click Save or Cancel Set the Pattern for the macro Set the Lifetime for the macro Click Save Viewing a Macro Schedule 1 2 In the Management Control Functions page FIG 89 on page 96 find your macro and click View Schedule The Control Function Macro Schedules page opens Confirm the selected macro is listed in the Macro Name drop down combo box Management RFID Tags Page RFID tags are managed via options in the Management RFID Tags page FIG 93 Management Systems Devices lIntemalLog Control Functions RFID Tags Rooms Users Permissions Notifications View and manage RFID Tags Tag ID Signal Strength Battery Level Last Time Stamp Room Name Reader Address Device Name Options 10000e 131 9556 5 9 2008 10 20 58 AM Steve 700 9e1 1 Boogie Board View 100032 135 9656 5 9 2008 10 23 50 AM Steve 700 96 111 Unassigned Assign 10003c 0 7 5 9 2008 10 24 00 AM Steve 700 Not Detected Unassigned Ass
16. Message A larger text field for any additional information pertaining to the meeting Start Time A text field for the date mm dd yyyy the meeting has been scheduled to start You can click on the calendar icon to select the date The three following drop down menus represent hour minute and designation for ante meridiem vs post meridiem AM PM in that order End Time A text field for the date mm dd yyyy the meeting has been scheduled to end You can click on the calendar icon to select the date The three following drop down menus represent hour minute and designation for ante meridiem vs post meri diem AM PM in that order en Add Appointment Cont Recurring When checked this option makes the meeting a recurring event Pattern Daily Makes the recurring scheduled meeting a daily pattern Every days s text field for number of days between daily recurring meeting Every weekday executes the daily meeting only Monday Friday Weekly Makes the recurring scheduled meeting a weekly pattern Every week s on text field for number of weeks between weekly recurring meeting Select the day the weekly scheduled meeting is to occur More than one day can be selected Monthly Makes the recurring scheduled meeting a monthly pattern Day ofevery month s the drop down menus allow you to set what day of the month the recurring meeting executes and how many months betw
17. m e FIG 23 RMS Configuration Wizard NetLinx Server Settings NetLinx Server Settings TCP IP Server Port This field configures the IP port on which the RMS server accepts connections from NetLinx masters The default port is 3839 which is a IANA register port for RMS communications If you are upgrading from a version 1 0 of RMS you may wish to use port 9090 The RMS 2 0 server is fully backwards compatible with the RMS 1 0 NetLinx clients however they will not take advantage of the new features and optimizations of 2 0 If this value is changed from one of the defaults this new value must be configured in each NetLinx system using the SERVER command Ping Delay Time Ping Timeout Time The ping delay time is used to ensure that NetLinx clients are connected to the RMS server On this configured time interval the RMS server broadcasts request messages to the NetLinx clients If the NetLinx clients do not respond within a specified amount of time the RMS server assumes the connection has been lost and the NetLinx system is offline The ping timeout time setting is used as the maximum amount of time the RMS server allows between NetLinx client ping responses If the NetLinx client does not return a ping response within this amount of time the RMS Server assumes the connection has been lost and the NetLinx system is offline After completing these settings click Next to continue NOTE qu
18. 6 Restart RMS services RMS Configuration Wizard Overview The RMS Configuration Wizard is used to guide you through the initial setup and configuration of your RMS application suite server After installing an RMS application you must complete the Configuration Wizard to register and enable your server Additionally you may return to the Configuration Wizard at any time to modify system settings or diagnose system related problems Resource Management Suite Configuration Wizard AM Resource Management Suite Configuration Wizard E Welcome Welcome Scheduling f Database Welcome to the WorshipManager Configuration Utility Product Selection m Web Services Es a Services This configuration wizard will help guide you through the initial setup H E Licensing and configuration of WorshipManager on your server 5 OS Permissions mE System Settings EA Finished WorshipManager 3 0 12 FIG 1 RMS Configuration Wizard Welcome screen Click Next to begin the RMS Configuration Wizard Appointment Management Scheduling System The RMS server software can manage appointments using an Internal or External scheduler such as Microsoft Exchange or Lotus Notes see the Scheduling System Plug ins section on page 11 Depending on your configuration additional configuration steps need to be taken Appointment Management Scheduling System Internal Appointment Select this option if you want to use the Appo
19. Add items to the RMS Dashboard Edit Move RMS Dashboard items around the page Adding Contents To add a content item to the RMS Dashboard 1 Click the RMS Dashboard link in the menu on the left of the RMS application 2 Click Catalog in the modes on the top right of the page 3 Select one of the links Add Contents Restore Contents or Imported Web Part Catalog Add Contents The Add Contents section is a list of predefined Web Part definition files 1 Place a check in the box next to the items you want to add to the Dashboard Select the column within which you want the content displayed 2 Click Add 3 Click Close ui o1 RMS Administrator s Guide NOTE Restore Contents The Restore Contents section is a collection of Web Part definition files that have been previously removed from the Dashboard 1 Place a check in the box next to the items you want to restore to the Dashboard 2 Selectthe column within which you want the content displayed 3 Click Add 4 Click Close Imported Web Part Catalog A Web Part catalog is a library of Web Part definition dwp files that you can import into the RMS Dashboard See http www microsoft com technet prodtechnol sppt sharepoint reskit part5 c22spprk mspx for more information Type a file name dwp or click Browse to locate a Web Part file Click Upload Select the column within which you want the content displayed Click Add Click Close oO
20. Network This status type is triggered when the network creates an error New Appointment This status type is triggered when a new appointment is added for a room either through the internal scheduler or as detected by the RMS Scheduling manager for an external scheduling system New NetLinx System This status type is triggered when a new NetLinx system connects to the RMS server Not Assigned This status type is triggered when a detected NetLinx system has not been assigned Room Communication Error This status type is triggered when the RMS server software encounters a problem communicating with a room within the RMS system Security This status type is triggered when the RMS server reports a security parameter has been met Server Status This status type is triggered when the RMS server software starts up System Communication Error This status type is triggered when the RMS server software encounters a problem communicating with an external communication system such as SMTP or SNPP This is a required field dL WEM NOTE Create New Notification Page Options Cont Email Pager The user addresses for this notification Check the addresses which should be contacted for this notification You can enter up to 100 characters for an email address Edit Notification Page You can only modify the delivery options of an existing notification Edit Notification Enabled A check i
21. OS Permissions Configuration Web User 1 To set the appropriate permissions click Set Permissions 2 Once the Configuration Wizard has completed setting all of the appropriate system permissions it will indicate Permissions Are Set 3 Click Next to continue System Settings In the System Settings section the Configuration Wizard configures application specific setting and options System Settings NetLinx The first step in the System Settings section is NetLinx Server Settings FIG 23 All NetLinx systems must connect to the RMS server over a TCP IP connection In this step you can modify the IP Server Port that the NetLinx systems use to establish a connection and facilitate communication RMS uses IP port 3839 by default OS Permissions System Settings NetLinx Security Administrator v Scheduling Appointments M SMTP M SNPP SNMP Logging v Syslog v Reporting M Time Sync Name amp Logo E Finished r NetLinx Server Settings TCP IP Server Port 3638 Default 3839 This is the TCPAP port that the NetLinx systems will use to connect to the VVorshipManager server Ping Delay Time 30 Default 30 seconds The ping delay time is the tine between ping requests to connected NetLinx systems Ping Timeout Time eo Default 60 seconds NetLinx systems that do not respond to the ping request within the Ping Timeout Time will be disconnected AMX
22. System Online Cont Options 96 QOS Percentage of Quality of Service gt Selects all instances that are greater than and equal to the number you place in the field e Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances Time Offline gt Selects all times offline that are greater than and equal to the number you place in the field Selects all times offline that are equal to the number you place in the field e lt Selects all time offline that are less than and equal to the number you place in the field Between Selects all times offline that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all times offline Offline Count gt Selects all time offline counters that are greater than and equal to the number you place in the field Selects all time offline counters that are equal to the number you place in the field e lt Selects all time offline counters that are less than and equal to the number you place in the field Between Selects all time offline counters that are greater than and equal to the number you
23. al EX Administrator s Guide RMS Resource Management Suite v3 3 or higher Resource Management Suite Enterprise Applications Last Revised 2 13 2012 AMX Software License and Warranty Agreement LICENSE GRANT AMX grants to Licensee the non exclusive right to use the AMX Software in the manner described in this License The AMX Software is licensed not sold This license does not grant Licensee the right to create derivative works of the AMX Software The AMX Software consists of generally available programming and development software product documenta tion sample applications tools and utilities and miscellaneous technical information Please refer to the README TXT file on the compact disc or download for further information regarding the components of the AMX Software The AMX Software is sub ject to restrictions on distribution described in this License Agreement AMX Dealer Distributor VIP or other AMX authorized entity shall not and shall not permit any other person to disclose display loan publish transfer whether by sale assignment exchange gift operation of law or otherwise license sublicense copy or otherwise disseminate the AMX Software Licensee may not reverse engineer decompile or disassemble the AMX Software ACKNOWLEDGEMENT You hereby acknowledge that you are an authorized AMX dealer distributor VIP or other AMX autho rized entity in good standing and have the right to enter into and
24. on Refresh Options View Options View View View View View Options View Options View Options View Options View Options View Options View Options View Options View Options View Create Device Execute Control Functi Device Number Syslog Internal Log Windows Log 5001 1 0 E Current Value Status Status Type Online Control System Error 0o Maintenance Steve 700 Not Assigned 0 Not Assigned Offline E Security Device Humber Syslog Internal Log Windows Log 10001 1 0 E Device Number Syslog Internal Log Windows Log 5001 8 0 O F Device Number Syslog Internal Log Windows Log 96 10 o Device Humber Syslog Internal Log Windows Log 98 10 o Device Number Syslog Internal Log Windows Log 99 10 Device Humber Syslog Internal Log Windows Log 0 0 0 E Device Humber Syslog Internal Log Windows Log 5001 2 0 Device Humber Syslog Internal Log Windows Log 0 10 IE LJ Device Number Syslog Internal Log Windows Log 5001 9 0 Create Device Execute Control Function Refresh The screen is divided into sections for each device with each section containing the following information Device List Information Device Name The name of the monitored device Manufacturer The manufacturer of the monitored device Model The model of the monitored device Device Number The NetLinx device number for this device as defined in the NetLinx program Syslog Internal Log Windows Log Checkboxes indicate
25. only used for reference by the RMS application administrators Lcd Ed Create New User Account Page Cont Mobile Phone The mobile phone number of the user This value is not used by the RMS application it is only used for reference by the RMS application administrators Fax Email 1 The FAX number of the user This value is not used by the RMS application it is only used for reference by the RMS application administrators The primary email account for this user if no other account is specified This address will be used for notification emails Set it as the default from the drop down combo box to the right of the field Send a test notification to the account by pushing Test You can enter up to 100 characters for an email address Email 2 Email 3 Email 4 These are the secondary email accounts for this user These addresses will be used for notification emails Set it as the default from the drop down combo box to the right of the field Send a test notification to the account by pushing Test You can enter up to 100 characters for an email address Pager Provider and Pager Number These are the pager setting for SNPP Enter a pager number and select the pager provider for your alphanumeric pager This number will be used for sending notifica tion messages Test will send a test message to this pager Notification Time Span Notification On Disable The RMS server d
26. Control Functions page FIG 89 Management Rooms Users Permissions Notifications Systems Devices IntemalLog Control Functions RFID Tags Create and Manage Control Function Macros Create New Macro Execute Control Function Macro Name Room List Control Function List Options Scheduling System Shutdowns Rooms in Group Default C System Power Off View Execute Delete Schedule View Schedule 1 Page 1 of 1 1 items FIG 89 Management Control Functions Page Management Control Functions Page Options Macro Name The friendly name of the macro Room List A drop down list of the rooms associated with the macro Control Function List A drop down list of the control functions associated with the macro Options View Launches the Edit Macro Page section on page 98 Execute Executes the selected macro Delete Deletes the selected macro Scheduling Schedule Launches the Schedule Macro Page section on page 98 View Schedule Launches the Control Function Macro Schedules Page Create Control Function Macro Page Use the options in the Create Control Function Macro page FIG 90 to create your own macros where you establish which rooms are affected and what actions are taken Create Control Function Macro Name Groups and Exhibits Default Group i 8 T 2004 1 42 functions 2004 3 42 functions 2004 4
27. Modify Parameter Page retinet ee eene eae rettet ues seti e aon ERS en ree ee ae hono SEa ERRES 71 Viewing Device parameters eeeeeeeeeeseeeseeeeee eene stek nnns ss EE ESEE TEs nn nnn nnne nennen 72 Viewing Device Parameter history eese nennen eene nnne nnne nennt 72 Deleting Device Parameter history cssccccccsccccssesssssssssssssscesesessscssesessssssssseeseseess 72 Modifying Device Parameters ic ccicessetsetieccesesopseesecoceesevsscecocesepsencocsedessaredessascapnerse 72 Deleting Device Parameters oc icccccicceccisiescdectecedecdccesessevsssuestteesssccescecesshasvevsicesdesceceusscotss 72 Viewing Detailed Device Information eese eene eene eene enne nnn nnne nnn 73 Modifying Device Information eeeeeeeee eese eene eene nennen nnne tnn n nnne ttes nnne setn innen 73 Moving a Device to a New Room ccce nennen nennen nnne ennt n nennen nennen 73 Deleting Device Information reete eeo ettet keiten eek aedi ne rane egeo reae RRE orae OTHERS 74 Viewing a Device Log eeeeeeeeeeeeeeseeseseeeeeeee eene sae teo EEEn o resos PES asana e nns 74 Executing a Device Control Function eeeeeeeeeeeeeeeee ener nnne 74 Management Page sagatra aeoe AMI PNd uU ean Od bn aren dU URP UNS NEU 79 OVEIVIEW E A EET 75 Management Rooms Page sssessessseoesereessseessseeeesseresssreeesseeeeseeeeesseessseeeesseee
28. NOTE System Settings Security Use the options in the Security Settings screen to determine if you want to require user authentication to access the RMS administrative web interface FIG 24 Security Settings 7 OS Permissions ity 9 E t3 System Settings NetLinx Security Administrator WorshipManager can enforce user account management Scheduling if this option is enabled You can create multiple users Appointments with separate administrative access privileges SMTP SNPP ped Allow Anonymous Access Syslog With User Account Management enabled you can also Reporting choose whether to allow anonymous access to the Time Sync WorshipManager web interface Name amp Logo EJ Finished E AMX FIG 24 RMS Configuration Wizard Security Settings If you want user authentication check the Enable User Account Management option If the Enable User Account Management option is checked you can also choose to allow anonymous access to view the RMS administrative web interface To enable anonymous access check the Allow Anonymous Access option If using Integrated Windows Authentication you can not enable anonymous access Click Next to continue System Settings Administrator If User Account Management is enabled the Configuration Wizard automatically configures the default administrator account The default administrator user name is Admin Enter the desired default administrator pas
29. Systems Page The Management Systems page allows you to browse the NetLinx masters connected to the RMS application and inspect their configuration Management Rooms Users Permissions Notifications Systems Devices IntemalLog Control Functions RFID Tags_ View and manage AMX Control Systems Groups SEGUS B Serial Number IP Address Hostname MAC Address System Num Master Version Room Name Online Secure Options 20106001720090 192 168 228 69 NetLinx 00 60 9f 90 36 bb 1 v2 32 149 CardFrame 11 p Unassigned Control Systems ca Oefault Group 20106001720090 192 168 228 69 NetLinx 00 60 9f 90 36 bb v2 32 149 CardFrame 21 49 192 168 228 31 steve 700 00 60 91 90 38 19 v3 30 371 Steve 700 BEEBEE 64466 1 192 168 228 69 NetLinx 00 60 9f 90 36 6b 1 v2 32 149 CardFrame 31 1 1 20106001720090 192 168 228 69 NetLinx 00 60 9f 90 36 6b v2 32 149 CardFrame Instance FIG 83 Management Systems Page Management Systems Page Options Serial Number Serial Number associated with the room IP Address IP Address associated with the room Host Name Host Name associated with the room MAC Address The MAC address associated with the room System Number This is the system number of the NetLinx master The system number is used in master to master configuration Master Version This is the firmware version of the NetLinx master Room Name
30. eese eene eene eene enne nnne tente nennen 159 Copying a Notification Template eese eene nennen nennen nantes eene nnne 160 Prestige Levels Pace Me T H n 160 Editing Prestige Levels irre itinere teneri te oett enti er Eso sepe p Renee aeuo 160 Enabling Disabling Prestige Levels scccccccsscssssssssssssssssceesesessssscssensssseeesesesees 160 System LICENSING u p 161 Checking Client Licensing Information esee 162 Adding a Client Eicense eter tone EISE rene ba e ea asia ear ese i reta orbe oe 162 Removing a Client License erecti treten ee Renoir EEEE eene ean do tese aeo Ree b venera TE 162 Hotlist Settings Page e 163 Creating a New Help Response sscscssssssssssssecccesessscssesssssseseessecessssssesssseesseeeeees 163 Editing a Help Resporise orent eee ent Stasera uean bee ERN eure ee eR SERRE rea aRee 163 Deletirig Help Response ceret tot itr tinere roro roo ini nir aree deno b sorte ete talea ses 163 Help Page m 165 eI TU 165 About RMS Application Page erinnere er teh tee p Foo ea ae bnta o Lie pion cstespeciensteeneess 165 Administrator s Guide CDL 165 BETRACHTEN ER 165 Version Information Page ecce etre erento ta
31. place in the field but less than and equal to the other number Any Selects all time offline counters e Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report Quality of Service Reports System Online Results Report Viewer Export ag 8 w S M4 Pagetofi p gt M Report Styl lefault Tuesday October 128 111 151 System Online 24 2006 Note Only residences with quality of service below 10095 are shown Residence Quality of Time Offline of Times Service Minutes Offline AMX Southeast Regional Office 99 99 8 3 FL RMS_Sales_Demo 99 99 10 3 12 18 111 151 RMS Sales Demo 99 99 11 3 FIG 120 Quality of Service Reports System Online Results Quality of Service Reports System Online Results Residence The rooms being tracked for usage Quality of Service The percentage of quality of service Time Offline Minutes The amount of time in minutes the system is offline of Times Offline The number of times the system has reported offline Quality of Service Reports Device Online This report provides the count number of minutes and quality of service for each NetLinx device that reported Offline between the start and end dates for all rooms included in the report FIG 121 This report is based on the Devi
32. 42 functions D C 2007 1 42 functions D n f nc functions Bens Sample 42 functions a ow off lt Available Control Functions Selected Control Functions System Power Off Lights All On Select VHS Lights All Off Select DVD System Power Off Select Video Conference Select Rack Computer Select Aux PC Input Select Aux Vid Input Select Slide Select CD Player Lights All Off Lights All On Lights Meeting Mode b4 FIG 90 Create Control Function Macro Page Create Control Function Macro Page Options Name The friendly name of the macro Groups and Rooms A checkbox list of rooms and groups of rooms detected by RMS Available Control Functions A list of ConnectLinx control functions for each device found in the room If more than one room or group is selected only functions common throughout all the selected rooms are displayed in this field Selected Control Functions The list of selected ConnectLinx control functions that will make up the macro t Moves a selected control function to the left and right adding or removing it from the macro list Edit Macro Page The fields on the Edit Macro page match those of the Create Control Function Macro page FIG 90 on page 97 The options in the Edit Macro page allow you to add and remove rooms groups and macros from an existing Control Fu
33. Advise View Copy of Default Device P arameter Advise View New Appointment Default New Appointment View Modified Appointment Default Modified Appointment View Server Status Default Server Status View System Communication Error Default System Communication Error View New NetLinx System Default New NetLinx System View FIG 155 Configure Notification Template Page Configure Notification Template TypeName There are seven different types of templates Device Parameter Advise Device Parameter Alert Modified Appointment New Appointment New NetLinx System Server Status System Communication Error Name A friendly name for the notification View Opens the notification s settings page See Also Create New Template Page section on page 157 Create New Template Page The RMS application comes with a default template for each template type You can create additional template types to override the text used for notification via the options in the Create New Template page FIG 156 For any template type you can create a custom template and set it as the default to override the default RMS application notification messages Device Parameter Advise and Alert templates can be attached to any device parameter allowing you to override the notification text for any parameter New and Modified appointment templates can be attached to any room allowing you to override the notifica
34. Finding a Meeting In a Room s Schedule eene 184 Creating a Meeting At The Welcome Panel eese eene 184 Extending a Meeting At the Welcome panel eee 185 Ending a Meeting Early At the Welcome pannel ccssssssssssscesesessssssssssssseeeeeeseess 185 Ringing The Doorbell 3 reor eir d oor trae eterne oie so Rise e Eee aee 186 RMS aereis 187 Finding a Meeting In a Room s Schedule eene 188 Creating a Meeting At The In Room Panel eese eene 188 Extending a Meeting At The In Room Panel eene eene 188 Ending a Meeting Early At The In Room Panel eene 189 Executing a Meeting Preset ecciesie enne nnn nn nnn nn nnne nennen nnne 189 Using the Room s Calendar ntt etre Lees i ee Eee nes eae eR PEERS Re a pRER 190 Setting the Meeting To Do Not Disturb eeeeeseseeeeeeeeeeee nennen nnne 190 Placing a Help Request nitent nee ripeto ettet nao sbsuseveuosceetesetes 191 Placing a Service Request inrer er noe e rne Pann Exe asas ep RSE raiki 192 RMS Resource Management Suite Overview The AMX Resource Management Suite RMS is a line of software solutions designed for IT professionals facility managers and meeting classroom users looking for a way to manage monitor and or schedule up to 1 000 rooms and
35. Functions window by clicking the lt lt button Repeat as necessary ge Click Save to save Cancel to cancel i Viewing a Macro 1 2 3 In the Management Control Functions page FIG 89 on page 96 locate your macro and click View The Edit Macro page opens Edit any of the following Rename the macro in the Name field Select or deselect the rooms and or groups included in the macro this is done by placing a check in the box next to the group or room include Removing the check in the box next to the group or room remove Double click groups to expand them The Available Control Functions window is populated by device control functions associated to your selected room In the event you have more than one room selected only functions that are shared in all rooms are shown Select a control function and move it to the Selected Control Functions window by clicking the gt gt button Repeat as necessary Toremove a function select a control function in the Selected Control Functions window and move it to the Available Control Functions window by clicking the button Repeat as necessary Click Save Executing a Macro In the Management Control Functions page FIG 89 on page 96 find your macro and click Execute Deleting a Macro In the Management Control Functions page FIG 89 on page 96 find your macro and click Delete Scheduling a Macro 1 DARN 7 8 9
36. In Use 60 Asset Licenses In Use 81 Scheduling Licenses Available 45 Asset Licenses Available 94 Client Licenses Certificate ID Client Type Status Count InUse Date Options 9999 88 77 654 175 FG2002 18 Asset Valid 175 81 9 27 2008 Remove 999 88 77 654 10 FG2002 19 Scheduling Valid 10 10 9 27 2006 Remove 999 88 66 654 20 FG2002 19 Scheduling Valid 20 20 9 27 2006 Remove 9999 88 55 654 50 FG3002 19 Scheduling Valid 50 10 9 27 2008 Remove 9999 88 44 654 25 FG2002 19 Scheduling Vslid 25 20 9 27 2008 Remove Add License FIG 158 System Licensing Page System Licensing Licensed The type of RMS server license Standard indicates a constrained license while Premium is a fully functioning version of RMS Software Serial Number The Serial number of the server software and the license key Total Scheduling Licenses The total number of scheduling licenses installed Scheduling Licenses In Use The number of scheduling licenses in use Scheduling Licenses Available The number of scheduling licenses available for use Total Asset Licenses The total number of asset licenses installed Asset Licenses In Use The number of asset licenses in use Asset Licenses Available The number of asset licenses available for use Certificate ID This table lists the client certificates installed on the license key Each client certificate has a certificate ID Client Type The client type
37. Level Permissions Permission Description Allow Logging amp Reporting View and Run reports View and Edit internal log for selected exhibits Manage Control Functions Execute and Schedule control functions for selected exhibits Manage Exhibits Manage hotlist system status exhibit settings devices and parameters for selected exhibits Access Other Users Events Acoess other users Events for selected exhibits Scheduling View and Modifyevents for selected exhibits Oo Apply Permisisons to All Exhibits Apply Permissions to Selected Exhibits ed FIG 80 Create New Ro Create New Role options Role Name The friendly name of the security level or role within the RMS server e Description A brief description of the role and the rights it holds Available Users Users within the RMS application that can be added to the role Selected Users Users that have been added to the role e lt lt gt gt Moves a selected user to the left and right adding or removing the user from the role Manage Users When Allow is checked users in this role can add edit and delete other users and how RMS interacts with those users e g notifications Configuration Settings When Allow is checked users in this role can access the configuration section of the Admin pages Create and edit log settings Manage Systems When Allow is checked users in this role can add edit and delete rooms and
38. PM in that order Notifications are only sent between the start and end times Editing Your User Profile 1 Select Settings gt Profile in the menu on the left side of the RMS application The User Profile page opens 2 Change any of the fields but be sure to include all of the required information 3 Click Save to save the setting Changing Your User Password 1 Select Settings gt Profile in the menu on the left side of the RMS application The User Profile page opens 2 Click the Profile tab at the top of the page LH LAA AA A 3 3 Enter your new Password in the provided field 4 Confirm Password in the provided field 5 Click Save to save the setting Setting User Notification Time Span 1 Select Settings gt Profile in the menu on the left side of the RMS application The User Profile page opens on Click the Profile tab at the top of the page In the section Notification Time Span select either Disable Notifications Always Send Notifications or Only Send Notification On If you selected Disable Notifications or Always Send Notifications no more information is needed and you can click Save ao BR If you selected Only Send Notifications On set the sending parameters of the notification Click Save to save the setting User Notifications Page The User Notifications page is a listing of all notifications you are designated to receive A
39. RMS application The Appointment Settings page opens 2 Type to set the Appointment master password Leaving this field blank disables this feature 3 Click Save to save Configure Internal Log Page The size of the Internal Log is automatically managed by the two Internal Log settings keeping only messages newer than a given date or by fixing the maximum number of log entries FIG 154 Additionally the Internal Log Settings screen offers an option to purge the entries Configuration v Events Internal Log Notification Templates Prestige Levels Licensing Hotlist Setting Configure the syst Configure the system log storage settings View Log Export Log Internal Log Settings Internal Log Enabled Maximum Number of Log Entries to Keep 1000 0 disables this feature Keep Log Entries for Specified Number of Days 90 0 disables this feature Save Purge Internal Log Entries Delete all log entries Delete only log entries before this date Total Existing Log Entries 1000 FIG 154 Internal Log Settings Internal Log Internal Log Enabled When checked the RMS server creates and tracks the internal log Maximum Number This value sets the maximum number of messages contained in the Internal of Log Entries to Keep Log The default value of 500 allows administrators to browse past log messages and generate historical report while keeping storage requirements low I
40. Room Troller Failure Section Room Troller Failure Failure Time The time stamp from the server when the Troller Failure was detected Error Description What error occurred and in which room Resolve Link to the View Room Settings Page section on page 79 Check the scheduling plug in mailbox configuration for this room RMS Hotlist 60 RMS Administrator s Guide System Status Page Overview The System Status Page allows you to view the status of all rooms on a single screen FIG 62 System Status Group oan Room Name Power Help Request Comm Error System Error Maintenance Network Security I CardFrame 11 2 Oefault Group CardFrame 21 CardFrame Instance 01 Steve 700 FIG 62 System Status Page Each room entry lists the Room Name Room Power Status Help Request Room Communication Error System Error Maintenance Issues Network Errors and Security Errors System Status Room Name The room name for this row A link to the View Room Settings page for a room This link provides access to a detailed list of all devices and device parameters for a given room To investigate more thoroughly click on this link Power The Room Power status for this room Help Request The Help Request status for this room Comm Error The Room Communication Status for this room System Error The Control System status for this room and its devices e Maintena
41. Scheduler No help requests found Tuesday October 24 2006 Scheduler Hame Help Requests FIG 128 Scheduler Reports Help Requests Results Scheduler Reports Help Requests Results Scheduler Name The name of the organizer placing the help request Help Requests The number of help requests placed by the organizer Scheduler Reports Help Requests Detailed This report provides a list of all help entered by any user within the parameters for all rooms included in the report FIG 129 Reporting System Reports _IntemalLog Source Usage CurentLampHous View the RMS system reports Report Builder Reports Help Requests Detailed v Period Any Scheduler Name like Request like Residence O All Residences Selected Residences 3 6 Demo Systems ig C No residences available in this Group O united states C AMX Regional Offices S 7 AMX Northeast Regional Office 7 AMX Rocky Mountain Regional Office 7 AMX South Central Regional Office T AMX South Regional Office SC 7 AMX Southeast Regional Office FL B 1 AMxX West Reninnal Office v Run Report FIG 129 Scheduler Reports Help Requests Detailed Scheduler Reports Help Requests Detailed Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field
42. Send Test Message button to send the text message SNPP Pager Test xi SNPP Provide Neid SNPP Server SNPP Port 44 MaxMsgLenth oid Pager ID fi 23 456 7890 Message This is a SNPP Pager test message generated by AMX MeetingManager 72 Characters Send Test Message Connected to SNPP server Close FIG 32 SNPP Pager Test dialog When you have completed testing click Close Click Next to continue System Settings SNMP SNMP is the network management protocol used almost exclusively in TCP IP networks SNMP provides a means to monitor rooms systems and devices in the RMS system Enter all the appropriate SNMP settings in the SNMP Services screen FIG 33 r SNMP Services ES OS Permissions System Settings V Enable RMS SHMP Services NetLinx Security Administrator Scheduling SHMP Agent Port 161 default 161 Appointments SUMP Community aue SMTP SNPP SHMP Trap Community TECHSUPPORT SNMP Logging SNMP Trap Recipients loe2761 137 Syslog 216 27 61 137 Reporting Time Sync Name amp Logo LL Finished AMXe wj FIG 33 RMS Configuration Wizard SNMP Service SNMP Settings Enable RMS SNMP Place a check in the box to enable SNMP Services Services SNMP Agent Port Type the port number to use for SNMP 161 default SNMP Community The group to which
43. Switcher Manufacturer Switcher Model Devices Room 33001 Richardson TX Rack Power AMX NI 3000 Relay Devices Room 33011 Richardson TX System AMX Corp RMS Devices Room 33031 Richardson TX System AMX Corp RMS 200008 Room 33031 Devices Room 33031 Richardson TX RFID Reader 1 AMX Corp 00000000000000 Devices Room 33021 Richardson TX System AMX Corp Devices Room33031 Richardson TX Virtual Device 1 N A 10003c Room 33031 Devices Room33011 Richardson TX test N A Devices 1 Page 1 of 1 12 items FIG 87 Device Search Result Page Management Internal Log Page The nternal Log displays parameter changes that reached their thresholds for devices that are configured to report to the Internal Log The Internal Log is a historical record of all faults on the RMS application system The Internal Log can be exported and saved on the server in a Comma Separated Value CSV formatted text file This file can then be imported and formatted using other tools such as Microsoft Excel The exported log files currently on the server are displayed on the Management Internal Log page FIG 88 Management Rooms Users Permissions Notifications Systems Devices Intemallog ControlFunctions RFID Tags L Manage internal log export files View Log Log Settings Export Internal Log Number of Internal Log Entries 3 Export Log Name RMS_InternalLog_2008 05 09 csv Exported Log File
44. System option was not selected on the Appointment Management Scheduling System step or the scheduling service was registered with a the Local System user account then no permissions need to be configured FIG 21 OS Permissions Configuration Scheduling Service D Welcome Database Operating systems permissions must be configured for Product Selection PS Web Services FS Services E Licensing f OS Permissions Service User WorshipManager Scheduling Manager User Account LocalSystem WorshipManager Resources WorshipManager Registry Access Not needed for system account Web User 7 System Settings Finished Scheduling Service is using default system account AMX FIG 21 RMS Configuration Wizard OS Permissions Configuration Scheduling Service No Permissions Needed Click Next to continue If the External Appointment Management Scheduling System option was selected on the Appointment Management Scheduling System step and the scheduling service was registered with a user account other than the Local System account then the Configuration Wizard ensures the scheduling server user account has all of the appropriate NTFS directory permissions and registry access permissions required to allow the scheduling service to interact with the system 1 Click Set Permissions to begin 2 Once the Configuration Wizard has completed setting all of the appropriate system permissions i
45. These values are supplied during registration but can be modified by the administrator from the RMS application console Reset Flag and These values determine if and how the parameter can be reset from the RMS Reset Value application console If the Reset Flag is set then the administrator can reset the value remotely When the administrator selects Reset from the console the Reset Value is copied to the Value and the faulted condition is cleared These values are useful for parameters such as VCR Run Time which would be manually reset when the VCR is cleaned Minimum and These values are used to restrict the range of the threshold and reset values that the Maximum Values administrator can enter on the RMS application console These values would be used when the parameter represents a value with a bounded range such as a Volume Level Parameter Values Cont Enumeration List This value is used to restrict the range of the threshold and reset values that the administrator can enter on the RMS application console This value would be used when the parameter represents a value with a bounded list Power On and Power Off All parameters must be registered by the NetLinx system The administrator cannot add parameters from the RMS application console The administrator can modify Threshold Value Comparison Operator and Status Type for any parameter This provides the administrator with the ability to se
46. Track History Device Logging Syslog Internal Log Windows Log SNMP Trap v2 55 78 22521192230119 TCP IP 192 168 228 322 y 10003c x x S x FIG 66 Device Information Page Not all sections displayed and defined here appear for all devices Device Information Name The name of the monitored device Manufacturer The manufacturer of the monitored device Model The model of the monitored device Manual URL A URL link to the manual on the manufacturer s web site Description A description of the monitored device Serial Number The serial number of the monitored device Modify Click to modify the device See the Viewing a Device Log section on page 74 Device Information Cont Move Click to move the device to a different room This button is only visible if one of the following conditions is true The device is an unmanaged device and RFID Tag Tracking is disabled The device is an unmanaged device and RFID Tag Tracking is enabled and is not currently detected by any RFID reader in the system The device is an unmanaged device and RFID Tag Tracking is enabled and the RFID device portable option is disabled Delete Click to delete the device The system device cannot be deleted Back X Return to the device list The NetLinx Device Information section contains information for the NetLinx device with which this d
47. View Room Exhibit Settings Page View Room Settings Page Room Information Name The name of the room Location The location of the room Owner Room s owner Master The NetLinx master with which the room is associated Room Properties Time zone and This is the time zone setting for the room Use Daylight Savings Use Daylight This is the daylight saving setting for the room Savings Prestige Level This is the prestige level for the room This value is optional but helps users find a room that meets their needs through the RMS application s room search Number of Seats This is the number of seats for the room This value is optional but helps users find a room that meets their needs through the RMS application s room search Phone Number In the event the room is equipped with a phone this is the number for that phone Equipment List This is the equipment list for the room This value is optional but helps users find a room that meets their needs through the RMS application s room search ee View Room Settings Page Cont URL to Map This is a URL link to a map of the room of Room Web Control This is the i WebControl URL of the room Path This link is provided to allow quick access to any HTML based control panels that may have been programmed into the NetLinx system Licensing Information Asset License This is the Asset
48. You can choose from Enabled Disabled or Any Run Report Generates the report clic EN Administrative Reports System Users Results Report Viewer x Export xg 8 w M 4 Pageiof1 p gt M System Users Thursday April 17 2008 Status Any Last Hame First Hame User Name Enabled Phone Role Name Administrator System Admin True FIG 150 Administrative Reports System Users Results Administrative Reports System Users Results Last Name The last name of the user First Name User Name The first name of the user The user name of the user Status The current status of the account This can be either Enabled or Disabled Phone Role Name The phone number of the user A listing of the user s permissions A user can be assigned to multiple roles Internal Log Report Page The nternal Log displays parameter changes that reached their thresholds for devices that are configured to report to the Internal Log The Internal Log is a historical record of all faults on the RMS application system Internal Log Report Status Type The type of notification logged Server Time The time on the server the notification was created Room The friendly name of the room where the notification originated Device The device generating the notification Parameter The parameter threshold that necessitated the notification
49. all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances e Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report LE CRRAA System Reports Help Requests Results Report Viewer Export 9 ss 8 w S M 4 Pagetiotf b M Help Requests By Residence No Help Requests Found Tuesday October 24 2006 Residence Humber of Help Requests FIG 98 Help Requests Results Help Requests Results Residence The rooms where the requests occurred Number of Help Requests The number of request instances within the designated parameters System Reports Help Requests Detailed This report provides a list of all help requests entered by an organizer within the designated parameters plus the qualifier Request like FIG 99 Reporting P System Reports Intemal Log Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Help Requests Detailed M Period Any v Request like Residence O All Residences Selected Residences 3 6 C Demo Systems B 7 No
50. are the portal for the RMS end user The options contained in the RMS User Page are organized into the following categories Sign in Page Preferences Page User Profile Page User Notifications Page Sign Out Page Refer to the RMS User Page section on page 179 Each of the RMS Web Interface Administrator menu items are described in the following sections NOTE RMS Administration Administration Page The Administration Page FIG 56 is a menu listing of the following Administrator menu items Administration w fc R Dashboard View your custom user defined portal Hotlist View the exception hotlist page System Status View the current system status page anagement Manage the system s exhibits users groups permissions and NetLinx systems Reporting stem generated reports and logs Configuration Configure system options and settings Help View help documents and system version information Sitemap View a hierarchal listing of the application web pages FIG 56 RMS Administration Page Administration Page Administrator menu items RMS Dashboard View your custom user defined portal Hotlist View the exception hotlist page System Status View the current system status page Management Manage the system s rooms users groups permissions and NetLinx systems Reporting View system generated reports and logs Configuration Configure system op
51. be the IR card Serial Card or IP Socket used to communicate with the projector The RMS application software is associated with the NetLinx master itself Each monitored device has one or more device parameters that represent monitored items For instance monitoring lamp hours of a video projector is accomplished through a Lamp Hours parameter that belongs to the Video Projector device All parameters must be associated with a device In order to monitor a device the NetLinx system must register the device and one or more parameters with the RMS application For instance monitoring of Lamp Hours of the Video Projector is only available if the NetLinx system has added the appropriate code In many cases this is as simple as adding an RMS application support module Device Values Each monitored device has a set of values used in its description These values are supplied when the device is registered and consist of the following Device Values Device Number This is the device number of the device as defined in the NetLinx program Devices are tracked by Device ID so this value must be unique within the devices of a given room For instance you can have multiple devices with a Device ID of 1 1 0 as long as there is only one device per room with that particular Device ID Name This is the name of device This name is displayed on the administrator s console and readily identifies the device Manufacturer This is the ma
52. database connection settings Create Remove AJ cs Database Wizard Create Remove 1 Create new database Resource Management Suite supports creating a new Microsoft SQL Server database Create 2 Remove Delete existing database Purge all data and completely remove a Resource Management Suite database Remove AMX Configure Connection lt Back Cancel FIG 44 Create Remove 1 Create new database Select this option to create a new RMS application database 2 Remove Delete existing database Select this option to delete an RMS application database file or remove an RMS application database from a database server Import Export AM Database Wizard Import Export 1 Import to Resource Management Suite database Import data from Resource Management Suite XML data file to the existing Resource Management Suite database Import t 2 Export Data from Resource Management Suite database Export all data from existing Resource Management Suite database to XML file Export AMX Configure Connection Next gt Cancel FIG 45 Import Export 1 Import to RMS database Select this option to import data into the configured RMS application database 2 Export Data from RMS database Select this option to export data from the configured RMS application database You can use the export option to backup the data in your RMS application database Create A New Dat
53. domain account this password will not be used in the authentication process User Scheduling Web Pages In the RMS user scheduling web pages the web application will auto detect the integrated windows username and only allow appointment record modification to appointment records that the user created Attempting to access or modify an appointment created by another user is restricted The integrated Windows usernames need not be defined in the RMS database The web application will simply restrict access to appointments based on the appointment s organizer username For details on configuring RMS for use with Windows Authentication please refer to the RMS IT Administrator s Guide available to view download from www amx com Enabling Integrated Windows Authentication C If using Integrated Windows Authentication you can not enable anonymous access NOTE 1 To enable Integrated Windows Authentication after the RMS product installation and completion of the RMS Configuration Wizard open the IIS manager from Control Panel gt Administrative Tools gt Internet Information Services Expand the Web Sites and navigate to the RMS web application 2 Next right click on the RMS web application and select Properties 3 Selectthe Directory Security tab and click the Edit button under Anonymous access and authentication control LA A 3 4 Ensure the Anonymous access option is disabled
54. down combo boxes are only enabled if available licenses are detected on the RMS server 6 Click Save to save Cancel to cancel Viewing Room settings In the Management Rooms page select View Deleting Rooms 1 Inthe Management Rooms page select View 2 Inthe View Room Settings Page click Delete Sending a Question to a Room 1 2 3 4 5 In the Management Rooms page select View In the View Room Settings Page click Send a Question The Send Question page opens Type your Question in the field provided Select your Answer type If you selected Multiple Choice type the possible answers in the fields provided Click Send Management Users Page The Management Users page is shown in FIG 77 Management Rooms Users Permissions Notifications Systems Devices Internal Log Jl Control Functions RFID Tags View and manage system users Create New User First Name Last Name Options System Administrator Edit test Edit Delete loser Edit Delete Page 1 of 1 3 items FIG 77 Management Users Page System Users Information First Name The user s first name Last Name The user s last name Username The username of the user the username is used at the time of log in Enabled When checked the user account is enabled and can be used Options Edit Launches the Edit User Page Delete Deletes the selected user from th
55. enabled 8 Click Save to save Moving a Device to a New Room 1 Select System Status from the menu on the left side of the RMS application 2 Expand the group name containing the status you want to check 3 Selectthe room name to view the device information page 4 Click View for the selected parameter in the Device List Information section The Device Information page opens 5 Click Move The Move Device page opens FIG 71 Move Device Select a room v Save Cancel FIG 71 Move Device page 6 Use the Select Room drop down combo box to select a new room 7 Click Save The only devices that you can move are user created devices that do not have RFID tags attached to them Deleting Device Information 1 2 3 4 5 Select System Status from the menu on the left side of the RMS application Expand the group name containing the status you want to check Select the room name to view the device information page Click View for the selected parameter in the Device List Information section The Device Information page opens Click Delete Viewing a Device Log 1 2 3 4 5 Select System Status from the menu on the left side of the RMS application Expand the group name containing the status you want to check Select the room name to view the device information page Click View for the selected parameter in the Device List Information section The Device Information page opens Clic
56. events for Steve700 1 i age ba ccs This room has not been configured for the scheduling interface S An error occurred while trolling events for Steve700 2 WESADUISL SL UM Room is not configured for a scheduling plugin istis 12 31 1979 6 00 00 PM An error occurred while trolling events for Steve700 3 33003 Resolve Room is not configured for a scheduling plugin 12 31 1979 6 00 00 PM An error occurred while trolling events for Steve700 4 33004 Resolve Room is not configured for a scheduling plugin 12 31 1979 6 00 00 PM An error occurred while trolling events for Steve700 6 33005 Resolve Room is not configured for a scheduling plugin 12 21 1979 6 00 00 PM An error occurred while trolling events for Steve700 6 33006 R Room is not configured for a scheduling plugin m An error occurred while trolling events for 2004 1 TOL OE QUIS This room has not been configured for the scheduling interface remm 12 31 1979 6 00 00 PM An error occurred while trolling events for Bens Sample Hanhi Room is not configured for a scheduling plugin 12 24 1979 6 00 00 PM An error occurred while trolling events for 2003 1 de Room is not configured for a scheduling plugin 42 244979 6 00 00 PM An error occurred while trolling events for 2003 2 Daa Room is not configured for a scheduling plugin 12 31 1979 6 00 00 PM An error occurred while trolling events for 2003 3 OUS Room is not configured for a scheduling plugin FIG 61 Hot List
57. instances Options Hours used gt Selects all instances that are greater than and equal to the number you place in the field e Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report Power Reports System Power Results Report Viewer Export 7E s S w m System Power Tuesday October 24 2006 M 4 Pagetof bM Residence Time On Hours AMX Southeast Regional Office FL 1484 8 RMS Sales Demo 12 18 111 151 118784 Visitec Marketing 1484 8 FIG 114 System Power Results System Power Results Residence The rooms being tracked for usage Time On Hours The amount of time in hours the system has been in use Power Reports Device Power This report provides the number of hours a device has been powered on within the parameters for all devices in all rooms included in the report FIG 115 Reporting System Reports Internal Log Source Usage Current Lamp Hours View the RMS
58. int tee e anne 28 System SettiNgS cR irris 29 System Settings NetLinx cccccccesesesseeseesceeseseeeceeeeeeceeeecusssseeseesseeseeesseeseeseeeeees 29 System Settings Security ccce eene nennen nennen nennen EKAN ESS sensn nnn 30 System Settings Administrator eerie eiie eene erri I oett pe nnt rk ne gen apos eode re been 30 System Settings Schedulirig eorr erret ratto nno neret ene aepo Soupe kde 31 System Settings Appointments cessent enne nne nnns 32 System Settings SMTBP iiid dint rti iid ere S E RARe EXER EERR S ER FER KE CI REESE siisi kodie ssnsd sesiis 33 p System Settings SNPP esee e eoa oot o io to ne eausa c coUe ea o pap aene edo oa sedevecsccocsesesses 34 System Settings SNMP cccccccscssssssssssssesssssssssceseesesescesenseseeeseesessssceeseescesoeseeeasseeeees 35 System Settings RFID Tracking eorr entretenir eere ottenuti ne neo rebate re 36 System Settings Logging ccccecsssssseeeeeeeeeseeessesseeseesceeecessseesseeeeessseaseeaceesoesosessoaaees 36 System Settings Syslog triente treten nete nn voe sonare esr ana sea eaa ER KES 37 System Settings REPorting ccccccccssssssssssecsssssssssssssseeseesceesssessessseeeseessssaaesseeessoosasees 38 System Settings Time SyIne cccesssssseseeeeeceesesssessesscescceessesseeseeseeesesessesaseusoesoee
59. latter provides a list of rooms and groups avail able within the RMS system Run Report Generates the report Tracking Reports Device Activity Results Report Viewer x ZEEE Thursday April 17 2008 Period RFID Device Activity Tracking Type All Devices Room All Rooms Device Tag ID Manufacturer Model Serial Number Display 20000a Display Manufacturer Display Model Room Hame Room Location Cumulative Time Detected in room Steve 700 Everywhere 0 04 Hours M4 Pagetot1 gt M Any FIG 136 Tracking Reports Device Activity Results Tracking Reports Device Activity Results Device The name of the device Tag ID The device s RFID tag ID Manufacturer Model The name of the device manufacturer The name of the device model Serial Number The serial number of the device Room Name Room Location The name of the room in which the device resides The location of the room Cumulative Time Detected in Room The amount of time in hours the RFID reader has detected that the device has been in the room Tracking Reports Device Activity Detailed This report displays a device centric view of the device s RFID tag activity over a user defined period of time The report is grouped by device name FIG 137 Only rooms configured for RFID appear in this report Reporting System Reports Internal Log Sou
60. like Model like Tag Status Any X Room All Rooms C Selected Rooms Run Report FIG 141 Tracking Reports Device Location d LL EN Tracking Reports Device Location Options Name like A keyword search for name of the device Manufacturer like A keyword search for a specific device manufacturer Model like A keyword search for a specific device model Tag Status Enables you to limit the search results to only include devices where the RFID tag is either Online or Offline You can also select Any to include all device tag status states Room Select either All Rooms or Selected Rooms The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report Tracking Reports Device Location Results Report Viewer x Export st 3 w Sa M 4 Pagetof1 gt M RFID Device Location Tuesday May 20 2008 Tag Status Any Room All Rooms Device Room Name Manufacturer Model Serial Number Tag ID Detected Location Last Timestamp Tag Status System Room 33031 AMX Corp RMS 20000a Room 33031 5 15 2008 1 58 25 PM Online Virtual Device 1 Room 33031 N A 10003c Room 33031 5 20 2008 1 55 17 PM Online FIG 142 Tracking Reports Device Location Results Tracking Reports Device Location Results Device The name of the device Room Name The name of the room in which the devic
61. manage NetLinx systems and groups Logging amp Reporting When Allow is checked users in this role can view and edit all logs and reports Manage Control Functions When Allow is checked users in this role can run and schedule control functions uLAAAARAAA aiiai Create New Role options Cont Manage Rooms When Allow is checked users in this role can manage the hotlist system status room Settings devices and parameters for the selected rooms Access Other User s Appointments When Allow is checked users in this role can access another user s appointments for the selected rooms to Selected Rooms Scheduling When Allow is checked users in this role can view and modify appointments for the selected rooms Apply When selected applies all set permissions to every room within the RMS system Permissions to All Rooms Apply When selected applies all set permissions to the rooms and groups selected in the list Permissions Edit Role Page The fields on the Edit Role page match those of the Create New Role page see FIG 80 on page 86 Any changes needed to be made to a preexisting user must be made in the Edit Role page Once the user s information is in place select the Save button to complete the changes Creating a New Role NOoPON gt In the Management Permissions Page select Create New Role
62. nnn nnnn reen nnn ntn nennen nennen 118 Power Reports System Power ReSults cccccccssssssssssssssssssssccessssssssssessssseseseseeeees 119 A A N sed dd Power Reports Device Power sesesseseeeeeeee eene eene nennen nene nn nennt nensis sss s innu 119 Power Reports Device Power Results cssssssssssscsssssssssssessssssssseeesesssssssssseseseees 120 Power Reports System Power Detailed eese 121 Power Reports System Power Detailed Results ccccssssssssseceeeeesesessesssseeeees 121 Quality of Service Reports onere eene eo erre reor suree nn erase pe See ee pUP e ea Ye an Ne tek dieses 122 Quality of Service Reports System Online cesses eene nnne 122 Quality of Service Reports System Online Results eeseesseseeeeeeceeeeeeeeeeeeeeeees 123 Quality of Service Reports Device Online eres eene 124 Quality of Service Reports Device Online Results eeeeseeeeeeeeeeeeees 125 Quality of Service Reports Device Communications ssseeeeeeeeeeeeeeeeeeeeeeeeeees 126 Quality of Service Reports Device Communications Results ssssss 127 Quality of Service Reports Device Control Failures esee 128 Quality of Service Reports Device Control Failures Results 129 Sched
63. of the license either Asset or Scheduling NOTE System Licensing Cont Status The current status of the license Certificate ID Invalid licenses do not function Count Each client certificate has a quantity of client licenses InUse The number of licenses in use on the selected Certificate ID Date The date the Certificate ID was registered with the RMS server Options Remove Removes the Certificate ID and all of its licenses from the RMS server If the number of NetLinx connected systems is greater than the number of licenses available you can still track them in the Unassigned NetLinx Systems section of the HotList You will need more Client Licenses before you can create rooms for these systems The RMS application can run without a license key In Standard mode you can run the RMS application with limited capabilities for previewing the functionality of the software No rooms without masters No control function macro creation scheduling or execution No external scheduling Only 1 user other than admin Standard mode management limited to five rooms Only one notification recipient Refer to the Licensing Summary Asset Licenses vs Scheduling License section on page 24 for a detailed listing of features provided by each asset type Checking Client Licensing Information 1 Select Configuration Licensing in the menu on the left side of the RMS application The System L
64. provide either Asset management or Scheduling functions as desired FIG 16 If the number of NetLinx connected systems is greater than the number of licenses available you can still track them in the Unassigned NetLinx Systems section of the HotList You will need more Client Licenses before you can create rooms for these systems The RMS application can run without a license key In Standard mode you can run the RMS application with limited capabilities for previewing the functionality of the software No rooms without masters No control function macro creation scheduling or execution No external scheduling Only 1 user other than admin Standard mode management limited to five rooms Only one notification recipient Licensing Summary Asset Licenses vs Scheduling License The following table provides a summary of features that are enabled with each license type Asset Licenses vs Scheduling License Feature Asset License Scheduling License Allows the reservation of a room via Touch Panel Allows the display of a room s schedule via Touch Panel Allows reservation of a room via third party scheduling system or RMS scheduling engine Note Separate plug in required when using third party scheduling system Allows scheduling of presets for a meeting via third party scheduling system or RMS scheduling engine This requires both an Asset and a Scheduling license S IS ISIS Note Separate plug in required whe
65. residences available in this Group 3 6 C United States 5g C AMX Regional Offices AMX Northeast Regional Office AMX Rocky Mountain Regional Office AMX South Central Regional Office AMX South Regional Office SC AMX Southeast Regional Office FL AMX West Reninnal Office D m uu D w E E DI D EI D Run Report FIG 99 Help Requests Detailed Help Requests Detailed Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Options Request like A keyword search for specific requests Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report System Reports Help Requests Detailed Results Report Viewer Export ss 8 w S M 4 Pagetof1 bM Help Requests By Residence Detailed No Help Requests Found Tuesday October 24 2006 Residence Date Time Help Request FIG 100 System Reports Help Requests Deta
66. rooms and groups available within the RMS system Run Report Generates the report Quality of Service Reports Device Communications Results Report Viewer Export ss 8 w S M 4 Pagetotf1 b M Device Communications Tuesday October 24 2006 Note Only devices with quality of service below 100 are shown All devices have 100 quality of service Residence Device Quality of Time Offline of Times Service Minutes Communication Lost FIG 124 Quality of Service Reports Device Communications Results Quality of Service Reports Device Communications Results Residence The rooms being tracked for usage Device The device in use e Quality of Service 96 The percentage of quality of service Time Offline Minutes The amount of time in minutes the device communications are offline of Times Communications Lost The number of times the communications has reported offline Quality of Service Reports Device Control Failures This report provides the count for each device NetLinx was not able to control within the parameters for all rooms included in the report FIG 125 This report is based on the Control Failure parameter Reporting E SE System Reports I Internal Log Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Device Control Failures Nj Period Any v Device like Failure coun
67. system reports Reports Period Device like Hours used Residence Report Builder Device Power x Any s Any vj All Residences O Selected Residences Run Repot f FIG 115 Power Reports Device Power Power Reports Device Power On After Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Power Reports Device Power Cont Options Device like A keyword search for specific device items Hours used gt Selects all instances that are greater than and equal to the number you place in the field Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances e Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS syst
68. that are equal to the number you place in the field z Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances Scheduler Reports Source Usage Cont e Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report Scheduler Reports Source Usage Results Report Viewer x Export FF ss a w S M 4 Pagetof1 p gt M Report Style default Source Usage By Scheduler No Source Usage Data Found Tuesday October 24 2006 Scheduler Name Source Usage Hours FIG 134 Scheduler Reports Source Usage Results Scheduler Reports Source Usage Results Scheduler Name The name of the organizer placing the help request Source The name of the source used by the organizer Usage Hours The amount of time in hours the organizer has used that source Running a System Report 1 Select Reporting gt System Reports in the menu on the left side of the RMS application The System Reports page opens 2 Select one of the following Reports from the drop down menu Help Requests see the System Reports Help Requests section on page 104 for mor
69. the Appointment Details page 5 Enter display text in the lines provided These lines of text appear on the panels in the room at the time of the appointment This step is optional 6 Select a panel display image from the drop down menu or click Upload Image If you selected Upload Image either type the path or browse to the file you wish to use Click Upload to load the file This step is optional 7 Click Save to save or Cancel to cancel Included in the RMS SDK are touch panel files that allow the user to execute manual presets send help and maintenance requests extend the appointment and view schedules Room Search Page The Room Search page allows you to search for a specific room or find one based on your appointment needs Room searching is a feature of internal RMS scheduling Room Name The name of the room Location The location of the room Number of Seats This is the number of seats for the room Needed Minimum Prestige Select the level from the drop down list This is the prestige level for the room Level Equipment Needed This is the equipment listed for any room All equipment items should be separated by a comma You can also select devices that appears in the available list You can select more than one piece of equipment from this list by pressing the CTRL key on your key board and clicking the appropriate devices LE Room Search Cont Search for specific When che
70. the time zone setting for the room Equipment This is the equipment list for the room i AAAAAA 7 53 Opening Month View 1 Select View Schedule Month View in the menu on the left side of the RMS application The Month View page opens 2 You can change rooms by selecting them from the drop down menu Select a room 3 You can change the month in view by clicking on another day in the calendar under Select Date Navigate back to the current day by clicking This Month 4 Double click any day to change to Day View Page section on page 171 Add Appointment Page The Add Appointment page allows you to create and schedule your own event MeetingManager allocates the room for the designated time Appointment Details Room AMA Headquar Scheduled By System Administrator Subject Review Status Review Message Appointment Times StatTme 11 16 2006 lya 4 m00 v PM v End Time 11462008 lga 5 o w PM v Recurring Recurring C Save FIG 161 Add Appointment Page Add Appointment Room A drop down list of rooms available for scheduling within the RMS application Search allows you to find a room base on your needs See the Room Search Page section on page 177 Scheduled By A text field to provide the name of the meeting scheduler This field is populated by the RMS application Subject The subject line for the meeting purpose
71. to communicate with the RMS application Since each NetLinx system acts as the client it must be configured to communicate to the RMS application server using the SERVER command in NetLinx programming NetLinx can accept either an IP address or a HostName for the server NetLinx supports DNS so if you are using a HostName the HostName must be registered with the DNS server that NetLinx has been configured to use The DNS server configuration will be picked up automatically through DHCP if the DNS servers are registered with the DHCP server For more information on configuring DNS servers in NetLinx see the NetLinx master s instruction manual Optionally the server IP or host name can be placed in a file called ServerInfo txt and placed in the RMS directory of the NetLinx master s file system If this file is present the RMS communication module ignores the SERVER command and uses the address supplied in the file Enter the IP address or hostname on a single line using a text editor and FTP the file to the NetLinx master If the RMS directory does not exist you can create it and place the file in the directory By default NetLinx and the RMS application communicate using TCP IP port 3839 Port 3839 is registered to AMX Resource Management Suite with IANA http www iana org assignments port numbers This can be changed to suit your particular facility but it must be changed in both the RMS server software and each NetLinx system In the RMS s
72. used for support and in depth diagnostics of the RMS system While enabled the system will generate a high volume of internal diagnostics messages and could significantly impact the overall performance of the RMS application Debug Server The port number for the Debug server The default value is port 24 Port Open Debug Launches a telnet session to the Debug server Session Save Enacts changes to the Debugging server If configured to use port number 24 please note that this is not the default TELNET port and you will have to specify the port number when establishing a TELNET based connection If a firewall or router is blocking this port you will not be able to remotely access the RMS debug console Setting Debug Options And Debugging The RMS Server 1 Select Help gt System Diagnostics in the menu on the left side of the RMS application Click the Debugging tab at the top of the page The Debugging page opens Place a check in the box Debug Server Enabled to activate the debugging tool Set the Debug Server Port number in the field provided The default port is 24 Click the link next to Open Debug Session to open a telnet session to the RMS server a Pond Click Save when you are finished Help Page 168 RMS Administrator s Guide Sitemap Page Overview The Sitemap is a hierarchal list of links to every page available within the RMS application this page is restricted and populat
73. when the RMS server detects an error within the NetLinx master control system Equipment Usage This status type is triggered when any monitored equipment is used Help Request This status type is triggered when the RMS server reports receiving a help request Maintenance This status type is triggered when the RMS server reports receiving a request for maintenance Create New Notification Page Options Cont Status Type Modified Appointment Cont This status type is triggered when an existing appointment is modified for a room either through the internal scheduler or as detected by the RMS Scheduling manager for an external scheduling system Network This status type is triggered when the network creates an error New Appointment This status type is triggered when a new appointment is added for a room either through the internal scheduler or as detected by the RMS Scheduling manager for an external scheduling system New NetLinx System This status type is triggered when a new NetLinx system connects to the RMS server Not Assigned This status type is triggered when a detected NetLinx system has not been assigned Room Communication Error This status type is triggered when the RMS server software encounters a problem communicating with a room within the RMS system Security This status type is triggered when the RMS server reports a security parameter has been met Server Status This status typ
74. 05 Standard Edition Microsoft SQL Server 2005 Enterprise Edition external database server and not installed on the same server machine as the RMS For RMS systems with more than 300 rooms the database must be installed on an software NOTE RMS Supported Scheduling and Mailbox Interfaces Scheduling Interfaces have been removed from the standard RMS installation Please visit www amx com for specifications and ordering information Supported Scheduling Systems Microsoft Exchange Microsoft Outlook Lotus Notes Groupwise EMS R25 Peoplecube Planon NetLinx Master If you intend to run multiple instances of Scheduling on a Master RMS is capable of supporting multiple up to 12 instances of Scheduling on a single then that Master should be dedicated solely to RMS Scheduling NOTE For instructions on installing and configuring the various scheduling plug ins available for RMS refer to the Installation Guide provided with your particular Plugin RMS Scheduling Plugin documentation is also available to view download from www amx com RMS Supported Web Browsers Windows Platform Microsoft Internet Explorer 6 Microsoft Internet Explorer 7 Mozilla FireFox 2 0 Macintosh Platform Mozilla FireFox 2 0 RMS SDK Support All NetLinx hardware platforms Touch panel files for G4 NetLinx modules RFID supported only on Duet enabled NetLinx hardware LLAAA A
75. 28 PM E Middle East Aux Vid Input 0 9 12 2007 3 03 28 PM CD Player 0 9 12 2007 3 03 28 PM La United States DVD 056 9 12 2007 3 03 28 PM Rack Computer 0 9 12 2007 3 03 28 PM Slide 0 9 12 2007 3 03 28 PM VHS 0 9 12 2007 3 03 28 PM Video Conference 0 9 12 2007 3 03 28 PM Exhibit Conference Room 2 Reset Source Percent ResetValue Since Aux PC Input 0 9 17 2007 4 04 43 PM Aux Vid Input 0 9 17 2007 4 04 43 PM CD Player 0 9 17 2007 4 04 43 PM DVD 31 9 17 2007 4 04 43 PM Rack Computer 25 9 17 2007 4 04 43 PM Slide 13 9 17 2007 4 04 42 PM VHS 2996 9 17 2007 4 04 43 PM Video Conference 036 9 17 2007 4 04 43 PM FIG 151 Source Usage Page For each source Source Name of source Usage Usage in hours of the source since date time listed in Since column e Percent of total system usage this represents based on systems power since the date time in the Since column ResetVal The number of times the source usage has been reset Since Date Time this value was last reset The Reset button resets the room s source usage Viewing Source Usage Reports 1 Select Reporting Source Usage in the menu on the left side of the RMS application The Source Usage page opens 2 Locate the room for which you want a source usage report double click groups to expand Lamp Hours Report Page Display current lamp hours for all rooms FIG 152 Rooms are displayed in a t
76. 34 32 23 8 Conference Room 2 System Help Request RMS Simulation Client generated a help request 10 02 07 13 34 32 318 Eg Parameter Needing Attention Section If no issues need attention no items are displayed in the Hot List The HotList checks the RMS server for updates behind the scenes and the page is only refreshed if new HotList content is available When an item needs attention such as a help request the item will be displayed with the following information and options Status Last Update Room Device Parameter Current Value Reset View Web Control Map Response FIG 60 Hot List Indicates the status of each issue kd Maintenance Request zie Help Request i Room Communication Error Elcoro System Error Equipment Usage e Network Date and time of last system update Name of room where problem has occurred The name of the device with which the problem is associated The name of the parameter that requires attention Value of the parameter that requires attention 9 Security E Server Status LQ System Communication Error Ea New Appointment Modified Appointment New NetLinx System r Reset the parameter to the default value E View room s device list in the View Devices Page El View the G4 Web Control web site i View the map of the room Send response back to the room for the Help Request Parameter Needing Attention Section options Viewing a Room When Appearin
77. 5 NetLinx 20106001720090 1 00 60 9f 90 36 bb v2 32 149 NXC ME260 CardFrame instance 05 308 FIG 148 Administrative Reports Control System Inventory Results Administrative Reports Control System Inventory Results Master Serial Number The serial number of the control system Master IP Address The IP address of the control system Master Hostname The hostname of the control system Master MAC Address The MAC address of the control system e Master System Number The system number of the control system Master Firmware Version The firmware version of the control system Master Type The type of control system Room Name The room in which the control system is located RMS SDK Version The RMS SDK version of the control system Administrative Reports System Users This report provides a detailed listing of all users defined in the RMS system FIG 149 Reporting LUE System Reports IntemalLog Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports System Users z First Name Like Last Name Like Status Any R Run Report FIG 149 Administrative Reports System Users Administrative Reports System Users Options First Name Like A keyword search for the first name of the user Last Name Like A keyword search for the last name of the user Status A search for the status of the user
78. 6 View Delete 1 Page 1 of 1 1 items FIG 92 Control Function Macro Schedules Page Control Function Macro Schedules Page Options Select Macro The friendly name of the macro Select a specific macro from the drop down list to or select All Macros to display all scheduled macros Macro Name The friendly name of the selected macro Subject A text field to provide descriptive information about why this macro has been scheduled Organizer The user who has scheduled the macro to execute Run Time The time the macro is scheduled to run Schedule The frequency with which the macro executes Start Date The beginning date for the scheduled macro View Launches the Schedule Macro Page Delete Deletes the macro from the schedule Creating a New Macro 1 Inthe Management Control Functions page FIG 89 on page 96 click Create New Macro The Create Control Function Macro page opens N Name the macro in the field Name e Select the rooms and or groups included in the macro this is done by placing a check in the box next to the group or room Double click groups to expand them gt The Available Control Functions window is populated by device control functions associated to your selected room In the event you have more than one room selected only functions that are shared in all rooms are shown Select a control function and move it to the Selected Control
79. 7 System Reports Transport Run Time System Reports Transport Run Time Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances System Reports Transport Run Time Cont Options Device like A keyword search for specific device items Manufacturer like A keyword search for specific manufacturer name Model like A keyword search for specific model type Hours used gt Selects all instances that are greater than and equal to the number you place in the field Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances e Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report System Reports T
80. AMXe Application Title AM Worship anager Reset Application Logo Default Logo C User Defined Logo ISI KIKIKIKIKIKIKIKI KIKI I C Custom Created Logo istom FIG 39 RMS Configuration Wizard Name amp Logo Select one of the logo options below to customize the web page logo Default Logo If this option is selected the RMS uses the default logo graphic User Defined Logo If this option is selected you can browse to select an image file of your choice Custom Created Logo If this option is selected RMS uses a custom implemented logo image This option provides the user a method to create a logo image that seamlessly matches the graphic style of the web pages without the need for a border or background color For more information please click the How to Create Custom Logo link on this page of the Configuration Wizard Creating A Custom Logo 1 Open the logo custom GIF in your favorite graphics manipulation software 2 This file can be found in the CAProgram Files AMX Resource Management Suite Web App_Themes MeetingManager images directory if you used the default installation location The pixel dimensions for the logo are 147x101 NOTE 3 Add the logo to the image 4 Save the logo to C Program Files AMX Resource Management Suite Web App_Themes MeetingManager images Make sure you save it as a gif file and retain the name logo_custom GIF 5 Use the Configuration Wizard to s
81. Admin page from a new browser session will require the user to login again User Permissions are managed via the Management Permissions page FIG 79 Management Rooms Users Permissions Notifications Systems Devices Intemallog Control Functions RFID Tags View and manage permissions for users and user roles Create New Role Role Name Description Options Admin This is the Administrative role Edit Delete Manager This is the Manager role Edit Delete Training Training Department Edit Delete FIG 79 Management Permissions page Management Permissions Page Options Role Name The friendly name of the security level or role within the RMS server Description A brief description of the role and the rights it holds Options Edit Launches the Edit Role Page section on page 87 Delete Deletes the selected role from the system Create New Role Create New Role HG General Role Settings Role Name Description Available Users Selected Users Global System Permissions Permission Description Allow Manage Users Add Modify Delete users and user roles Manage notifications Configuration Settings All admin level pages and configuration log settings Macingu crim Manage exhibit groups Add new exhibits Delete exhibits Manage m NetLinx Systems Manage internal log exporting Exhibit
82. Categories are in bold with their corresponding menu options indented beneath them Sign in Page The Sign In page is the initial page of all RMS applications Access and viewable areas are dictated by your user rights How do you sign in to RMS To sign in enter a valid Username and Password and click the Sign In button RMS Web User Interface RMS Administration The Administration Page is a menu listing of the following Administrator menu items Refer to the RMS Administration section on page 53 RMS Web User Interface RMS Dashboard The RMS Dashboard page is the initial page viewed when you log into the RMS application Refer to the RMS Dashboard Page section on page 55 RMS Hotlist The RMS Hotlist page is the main view of the exception based reporting system All items provide a link to resolve that particular item Refer to the RMS Hotlist section on page 57 System Status Page The System Status Page allows you to view the status of all rooms on a single screen Refer to the System Status Page section on page 61 Management Page The Management Page allows you to configure and manage many aspects of RMS organized into the following tabs Rooms Users Permissions Notifications Systems Devices Internal Log Control Functions RFID Tags Refer to the Management Page section on page 75 Reporting Page The options contained in the System Reports Pa
83. Configuration Wizard and supply the new port to the NetLinx programmer to use in the SERVER command Installation The RMS SDK The best method of implementing any RMS code supporting an application of the RMS suite is to download the RMS SDK Within the RMS SDK is a sample RMS CodeCrafter file you will need to download RMS CodeCrafter from www amx com Open the RMS CodeCrafter file then copy and duplicate the devices modules and ConnectLinx information to suit your needs While this approach will clarify your understanding of the RMS code and how it interacts with NetLinx it is still recommended that you attain certification as a AMX programmer to achieve full understanding Upgrading to RMS v3 3 From RMS v3 x RMS 3 x licenses work with RMS 3 3 The Database Wizard automatically detects an existing RMS 3 x database and performs the necessary updates for RMS 3 3 Upgrading to RMS v3 3 from RMS v2 2 Or Earlier There are changes in the approach to licensing and supported databases Contact AMX Global Customer Service to obtain new RMS 3 3 licenses for both Asset and Scheduling functionality To obtain an RMS License please contact AMX at 800 222 0193 by e mail at service 2amx com or contact your AMX dealer Existing licenses will migrate in the following manner One MeetingManager license becomes one Asset license and one Scheduling license One AssetManager license becomes one Asset license The D
84. Day Vie Mu 171 Opening Day View eeeeseeeeeeeeee nennen nnne nennen oaa REKETE NEA KENARA ES enaa 171 Week View PAG ER T 172 SPMINMDRACIISUL S 172 Month View Page 172 Opening hui 173 Add Appointment Page erre eee trente tt eta baee op Hebr ta iis Deo PEE Segen e Ha SURE iseasi PEE sa Eun 173 Appointment Details Page eroe tetra nae eo e port io ep eae pa cea sese repe ee su P epe e 175 Creating an Appointment sssessesseseseeeee enne nennen eene nnn sapuni t esteet kanika uue eass 176 Creating an Appointment with an External Scheduler eeeeeeeeees 176 Room Search Page orte ater eei QUE Eee Enna t eee e Sese pense E ek see yag esu E EREE 177 Room Search Results Page irte teret teen rete eor ERR Saa a x SE Eede 178 Conducting a Room Searcli eere tite renun as yov t aeta se aeneae eiae bos 178 RMS User pucr e renees nnee E EE SEE A E E E e e 179 KI NN PAGE e T 179 How Do I Sign In To RMS ccc cceccssscseeeeseesceeseeseeeeeeeeeesssssseseeseeeeeeeseesseesseeseeeeeeseeeeoes 179 Preferences Pa PT COIT TTE ED 179 Setting the Default Language 0 eret tionen aee annot esideddessesticecooresets
85. Delete Deletes the parameter See Also Configure Notification Template Page section on page 156 modify notification templates to fulfill your own needs Device Parameter History Page The Device Parameter History page contains status tracking information for each device assigned to a room FIG 69 Parameter History Server Time RoomName DeviceName Parameter Name Value 5 19 2009 11 28 04 AM CEO Boardroom DvD Run Time 114 5 19 2009 7 55 08 AM CEO Boardroom DVD Run Time 113 5 19 2009 3 30 04 AM CEO Boardroom DvD Run Time 112 5 18 2009 11 05 59 PM CEO Boardroom DVD Run Time 111 5 18 2009 6 42 05 PM CEO Boardroom DVD Run Time 110 5 18 2009 2 17 01 PM CEO Boardroom DVD Run Time 109 5 18 2009 10 44 06 AM CEO Boardroom DVD Run Time 108 5 18 2009 6 19 02 AM CEO Boardroom DVD Run Time 107 5 18 2009 1 55 08 AM CEO Boardroom DVD Run Time 106 5 17 2009 9 31 04 PM CEO Boardroom DVD Run Time 105 5 17 2009 5 07 01 PM DVD Run Time 104 5 17 2009 1 34 05 PM CEO Boardroom DVD Run Time 103 5 17 2009 9 10 01 AM DVD Run Time 102 5 17 2009 4 46 07 AM CEO Boardroom DVD Run Time 101 5 17 2009 12 21 02 AM DVD Run Time 100 5 16 2009 7 57 09 PM DVD Run Time 99 5 16 2009 3 33 06 PM DVD Run Time 98 5 16 2009 12 00 02 PM DVD Run Time 97 5 16 2009 7 35 06 AM DVD Run Time 96 5 16 2009 3 11 03 AM Run Time 95 Lid E lr FIG 69 Device Parameter History Page Device Parameter History Server Time The date and time the status was
86. Device Information on the System Status Page 1 Select System Status in the menu on the left side of the RMS application 2 Expand the group name containing the status you want to check 3 Select the room name to view the device information page View Devices Page The View Devices page lists the devices and the status of their various parameters as the RMS application monitors them FIG 63 Room Steve 700 View Devices x geH Device Name Display KEA E N Device Hame Main Touch Panel Device Hame Rack Power Device Hame RFID Reader 1 Device Hame RFID Reader 3 Device Name RFID Reader4 Device Name Source Usage Device Name Switcher Device Name System Device Name d VCR2 ao Manufacturer Model Display Manufacturer Display Model Name Device Online RFID Battery Level RFID Detected Location RFID Signal Strength RFID Tag Online Manufacturer Model CV15 Video AMX Corp m Touch Panel Manufacturer Model AMX NI 3000 Relay Manufacturer Model AMX Corp Unknown Manufacturer Model AMX Corp Unknown Manufacturer Model Anterus RFID AMX Corp Sm Reader Manufacturer Model AMX Corp RMS Manufacturer Model Switcher Switcher Manufacturer Model Manufacturer Model AMX Corp RMS Manufacturer Model VCR Manufacturer VCR Model FIG 63 View Devices Page
87. Exports data from an RMS application database Backs up an RMS application database Converts the RMS application database to another database platform Applies updates to the RMS application database During installation the Database Wizard is used to create the RMS database For more details on installing and configuring the RMS database please see the RMS Database Administrator s Guide available to view download from www amx com Starting the Database Wizard To access and perform the Database Wizard tasks the RMS application services must first be stopped If one of more of the RMS services are running when the Database Wizard starts it will prompt you to stop the services before continuing 1 Click the Stop Services button and wait for all the services to stop 2 Click Next to continue Database Wizard N Database Wizard Stop Services To proceed with the Database Vizard all Resource Management Suite services must be stopped Please click the button below to stop the Resource Management Suite services Services Display Name AMX RMS Server Running AMX RMS Communications Manager Net Running Ei AM RMS NetLins Connection Manager Running 2 AMX RMS Scheduling Manager Running Cancel FIG 41 Stop Services ne First the Database Wizard checks the existing RMS application database connection If a connection error is detected you are prompted to re configure the database connec
88. G 130 If the scheduling features of the RMS application are not being used this report will not contain any useful data Reporting NE System Reports Internal Log Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Residence Usage h Period Any v Scheduler Name like Hours used Any b Residence O All Residences Selected Residences 3 6 C Demo Systems BTE C No residences available in this Group S59 7 United States ENE L AM Regional Offices 3 T AMX Northeast Regional Office ud AMX Rocky Mountain Regional Office AMX South Central Regional Office AMX South Regional Office 5C AMX Southeast Regional Office FL AMX West Reninnal Office FR d 3 d d lt Run Report FIG 131 Scheduler Reports Residence Usage Scheduler Reports Room Usage Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Options Organizer Name like A keyword search for specific organizers Hours Used gt Sele
89. In the Create New Role type the name of role in Role Name Type a brief description of the duties of this role in the space provided Select the users in Available Users and click gt gt to add them to the role Selected Users Set the Global System Permissions Set the Room Level Permissions Apply the role permissions to either all rooms or select Apply Permissions to Selected Rooms and select the rooms groups from the list 8 Click Save to save Cancel to cancel Editing a Role 1 Inthe Management Permissions Page select Edit In the Edit Role Page edit the name of role in Role Name Edit the brief description of the duties of this role in the space provided Select the users in Available Users and click gt gt to add them to the role Selected Users or vice versa to 2 3 4 remove a user from the role 5 Revise the Global System Permissions 6 Revise the Room Level Permissions 7T Revise the role permissions to either all rooms or select Apply Permissions to Selected Rooms and select the rooms groups from the list 8 Click Save to save Cancel to cancel Deleting a Role In the Management Permissions Page select Delete Management Notifications Page The Management Notifications page list allows you to configure notifications for your facility Any user can be configured to receive notifications for any combination of groups rooms and status types Once a user has been created notifications
90. License number for the room If you do not have a license you must contact AMX to purchase a license for this system Scheduling This is the Scheduling License number for the room License If you do not have a license you must contact AMX to purchase a license for this system See Also Internal Log Report Page section on page 148 View Devices Page section on page 62 View System Page section on page 92 Send Question Page section on page 80 Send Question Page Use the RMS application interface to communicate simple questions to selected rooms via the Send Question page FIG 76 Send Question to 2004 1 x Question Answers None O Yes or No o Multiple Choice A B c D PSena f cance FIG 76 Send Question Page Send Question Page options Question Text field for you to type a question the question is sent to the room Answers None No possible answer to your question is provided to the recipient Yes or No The option of yes or no is provided to the recipient Multiple Using the text fields A B C and D provide the recipient 4 possible answers Choice NOTE NOTE Creating a New Room 1 In the Management Rooms page select Create Room 2 Inthe Create New Room Page type the Room Information The fields are Name Location Owner If there is a NetLinx master select it from the drop down combo box 3 Enter
91. MS system Run Report Generates the report Administrative Reports Device Inventory Results Report Viewer Export 5 x 8 w M 4 Pagetof1 bM Device Inventory Thursday April 17 2008 Room All Rooms Room Device Manufacturer Model Serial Humber CardFrame 01 System AMX Corp RMS VCR VCR Manufacturer YCR Model lala device Main Touch Panel AMX Corp MY P5200i Touch Panel FIG 146 Administrative Reports Device Inventory Results Administrative Reports Device Inventory Results Device Name The name of the device Device Manufacturer The name of the device manufacturer Device Model The name of the device model eT Administrative Reports Device Inventory Results Cont Device Serial Number The serial number of the device Device RFID Tag ID The device s RFID tag ID Administrative Reports Control System Inventory This report provides a detailed listing of all the control masters defined in the RMS system FIG 147 Reporting System Reports Internal Log Source Usage Curent Lamp Hours View the RMS system reports Reports IP Address Like Host Name Like System Number like Master Version like Master Type like Sort By Report Builder Control System Inventory z IP Address X Run Report FIG 147 Administrative Reports Control System Inven
92. Mouse over the appointment to display Duration End Time Start Time Recurring Scheduled By Room Details Location and Appointment Details Appointments with a lock indicate you do not have proper permissions to view appointments with a key require a password 6 Double click the appointment to edit Week View Page The Week view lists all appointments for the selected room for a particular 7 day period Double clicking on any day in the week will open the Day View Page section on page 171 Week View Select a room A drop down list for all rooms available for schedule Select Date A navigation calendar that indicates the current date and allows you to select other dates by clicking Appointments with a lock icon indicate that you do not have the proper permissions to access that appointment Appointments with a key icon indicate password protection and you must provide the correct password to access the appointment This Week brings you back to the current week Room Information Name The name of the room Location The location of the room Occupancy The maximum number of individuals held in this room Timezone This is the time zone setting for the room Equipment This is the equipment list for the room Opening Week View 1 Select View Schedule Week View in the menu on the left side of the RMS application The Week View page opens 2 You can change rooms by selecting them from the dr
93. PON gt Moving Columns Contents contained in either the Center or Right column can be moved up down and to the other column on the Dashboard page To move a content item in the RMS Dashboard Microsoft IE 1 Click the RMS Dashboard link in the menu on the left of the RMS application 2 Click either Catalog or Edit in the modes on the top right of the page 3 Click hold and drag the top of the content item to be moved 4 Drag to a new location the insertion point is indicated by a blue horizontal cursor 5 Click Browse in the modes on the top right of the page when you are done To move a content item in the RMS Dashboard FireFox Click the RMS Dashboard link in the menu on the left of the RMS application Click either Catalog or Edit in the modes on the top right of the page Click the view s menu item Edit In Editor Zone choose Zone and Zone Index to reposition the views MANZ Click Browse in the modes on the top right of the page when you are done Resetting the RMS Dashboard To return the RMS Dashboard to the default contents and settings 1 Click the RMS Dashboard link in the menu on the left of the RMS application 2 Click Reset in the modes on the top right of the page RMS Hotlist Overview The Hot List is the main view of the exception based reporting system All items provide a link to resolve that particular item Unassigned NetLinx Systems The Hot List displays any new NetLinx systems that have c
94. Permissions Appointment Sync Refresh Rate 15 minutes System Settings a NetL i s This refresh rate is the frequency that scheduling systems will be Inx E x E queried for new removed and modified appointments Security Adininistretor Web Mail URL Scheduling If this web mail URL is configured the VvorshipManager user pages will Appointments provide a link for adding modifying and deleting appointments SMTP SNPP http mail mycompany com Iest SNMP AMX cde a FIG 28 RMS Configuration Wizard External Appointment Options External Appointment Options Keep Expired After appointments have expired RMS automatically removes them from the system Appointments For after this elapsed time The default setting is 90 days Appointment The RMS scheduling service attempts to connect to your third party scheduling system Synchronization at this time interval to update all new modified and deleted appointment records Refresh Rate The default setting is 15 minutes Web Mail URL If your third party scheduling system has a web based interface you should enter the web path in the web mail URL field If your third party scheduling system does not have a web based interface make sure this field is empty After entering the web path you can click the Test button to verify the path Lu L a After completing these settings click Next to continue System Setting
95. Product Selection 5 4 Web Services Microsoft Internet Information Server is running IS Web Server Virtual Directory f Services E Licensing Name Microsoft Internet Information Services 7 OS Permissions 7 System Settings E Finished Version Version 5 1 Web Root C NMnetpubNvwwroot AMXe FIG 7 RMS Configuration Wizard Start Microsoft IIS Server Click Next to continue LLAAAAAA 3 Web Services Virtual Directory The RMS user interfaces are web pages designed to run in Windows IIS Server This configuration step guides you through the proper setup of the IIS Virtual Directory Web Virtual Directory Configuration H E Welcome f Database Product Selection Bg amp Web Services _ C Program Files AMX Resource Management Suite Web IIS Web Server o Virlual Directory es During the installation process the web page files were installed here X IIS virtual directory does not exist We need to create a virtual web directory in IIS to host the WorshipManager web pages Virtual Directory Alias Name Create Virtual Web ams Directory AMX a FIG 8 RMS Configuration Wizard Web Virtual Directory Configuration Web Virtual Directory Configuration IIS Virtual Directory Alias Name Enter the name of the virtual directory you would like to use for the RMS web pages The Confi
96. Report Generates the report Tracking Reports Device Activity Detailed Results Report Viewer Export ss 3 w S M4 Pagetof1 bM RFID Device Activity Detailed Tuesday May 20 2008 Period Tracking Type Room Device System Virtual Device 1 Manufacturer Model Serial Number 20000a AMX Corp RMS Room Name Room Location Time In Room 33031 Richardson TX 5 14 2008 3 56 11 PM 10003c WA Room Name Room Location Time In Time Out Room 33031 Richardson TX 5 14 2008 3 56 42 PM 5 20 2008 1 55 17 PM FIG 138 Tracking Reports Device Activity Detailed Results Tracking Reports Device Activity Detailed Results Device The name of the device Tag ID The device s RFID tag ID Manufacturer The name of the device manufacturer Model The name of the device model Serial Number The serial number of the device Room Name Room Location The room location in which the RFID reader detects the device The name of the room in which the RFID reader detects the device Time In The timestamp for when the RFID reader last detected the device being online Time Out The timestamp for when the RFID reader last detected the device being offline Tracking Reports Room Activity This report displays a room centric view of the device s RFID tag activity over a user defined period of time FIG 139 The report is grouped by
97. Report Viewer Export ss 3 w S M 4 Pagetof1 b M Device Control Failures Tuesday October 24 2006 Note Only devices with control failures are shown There are no control failures in the system Residence Device of Control Failures FIG 126 Quality of Service Reports Device Control Failures Results Quality of Service Reports Device Control Failures Results Residence The rooms being tracked for usage Device The device in use of Control Failures The number of times a device control failure was detected Scheduler Reports Scheduler Reports Help Requests This report provides a count of all help entered by any user within the parameters for all rooms included in the report FIG 127 Reporting w d System Reports Intemal Log Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Help Requests v Period Any v Scheduler Name like Request Count Any v Residence O All Residences Selected Residences 3 6 C Demo Systems es La C No residences available in this Group S59 7 United States SE L AMx Regional Offices M AMX Northeast Regional Office AMX Rocky Mountain Regional Office AMX South Central Regional Office AMX South Regional Office 5C AMX Southeast Regional Office FL AMX West Reninnal Office Run Report lu D DnD D D m
98. Reports Source Usage This report provides the number of hours an organizer has used a source within any given room and any number of sources available FIG 103 Reporting e System Reports Intemallog Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Source Usage h Period Any N Source like Hours used Ay m Residence O All Residences Selected Residences 3 6 C Demo Systems a ig C No residences available in this Group 3 6 C united States 35 C AMx Regional Offices i C AMX Northeast Regional Office B 7 AMxX Rocky Mountain Regional Office B 7 AMX South Central Regional Office S C AMX South Regional Office SC B 7 AMX Southeast Regional Office FL i 1 AMX West Reninnal Office v Run Report FIG 103 System Reports Source Usage System Reports Source Usage Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Options Source like A keyword search for specific source items Hours used gt Selects all i
99. TY OF SUCH DAMAGES BECAUSE SOME STATES COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITA TION MAY NOT APPLY TO LICENSEE U S GOVERNMENT RESTRICTED RIGHTS The AMX Software is provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph 1 ii of The Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs 1 and 2 of the Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable SOFTWARE AND OTHER MATERIALS FROM AMX COM MAY BE SUBJECT TO EXPORT CONTROL The United States Export Control laws prohibit the export of certain technical data and software to certain territories No software from this Site may be downloaded or exported i into or to a national or resident of Cuba Iraq Libya North Korea Iran Syria or any other coun try to which the United States has embargoed goods or ii anyone on the United States Treasury Department s list of Specially Designated Nationals or the U S Commerce Department s Table of Deny Orders AMX does not authorize the downloading or exporting of any software or technical data from this site to any jurisdiction prohibited by the United States Export Laws This Agreement replaces and supersedes all previous AMX Software License Agreements and is governed by the laws of the State of Texas and all di
100. The friendly name of the room in the event the NetLinx system is connected to the RMS application Online Displays whether this NetLinx system is connected to the RMS application Secure This displays a locked icon if both the Telnet and HTTP server are not open to anonymous access Note An unlock icon means one or both of these services is available to any user View This button provides more details on the NetLinx masters configuration Launches the View System Page This table can be sorted by Serial Number IP Address Host Name System Number Module Name Master Version and System Online View System Page Use the View System page to view details on each system listed in the Management Systems page View System Page System Information Module Name This is the name of the module on the NetLinx master Master Version This is the firmware version of the NetLinx master Master Type The model number of this master System Number This is the system number of the NetLinx master The system number is used in master to master configuration Serial Number This is the serial number of the NetLinx master ICSP Port This is the IP port currently used for ICSP communications The default is 1319 Telnet Port This is the IP port currently used for Telnet communication The default port is 23 Telnet Security Enabled The state of the telnet secu
101. abase The Database Wizard can create a new RMS application database for the following database platforms Microsoft SQL Server 2005 You will need to provide the following information in the Create Microsoft SQL Database screen FIG 46 Microsoft SQL Server Address Use Windows Authentication or Use SQL Server Authentication e Microsoft SQL Server Username e Microsoft SQL Server Password RMS application Database Name AM Database Wizard Create Microsoft SOL Database Microsoft SQL Server ey Search Use Windows Authentication C Use SQL Server Authentication Username Password mum New Database Name Catalog RMS AMXe Next gt Cancel FIG 46 Create Microsoft SQL Database Click Next to begin creating the new database The Database Wizard creates the database structure of tables then imports all of the default data into the new database When the processes have completed the Database Wizard automatically reconfigures the RMS application connection settings to point to this new database AM Database Wizard Importing to Database The RMS DATABASE import has completed successfully Please Click Next to configure system DSN Total Tables 23 Total Duplicates Total Records 648 Total Errors 0 Total Fields 2260 Import File C Program Filesv amp MX Resource Management Suite Database RMSDatabaseStructure xml AMX FIG 47 Importing Database Com
102. ag RMS Communications Manager is registered m os Permissions m E System Settings RMS Scheduling Manager is registered Finished AMx ido e FIG 12 RMS Configuration Wizard RMS Application Suite Services Successfully Registered Click Next to continue Services Start After the RMS services have been registered you must start them Click the Start Services button on the Start Services screen FIG 13 a ES welcome Start WorshipManager Services e a Database To continue in the WorshipManager Configuration Wizard we must first start all Product Selection the WorshipManager services Please click the button below to start the E E Web Services wWorshipManager services a Services wWorshipManager Services Services Register AMX RMS Server Stopped 2 AMX AMS Communications Manager Net Stopped g AMX RMS NetLinx Connection Manager Stopped stem Settings AMX RMS Scheduling Manager Stopped shed AMX a FIG 13 RMS Configuration Wizard Start RMS Application Suite Services As the Configuration Wizard is starting each service a dialog indicates the startup status FIG 14 Click Cancel to cease starting services and return to the Configuration Wizard AMX MeetingManager OOS STARTING MeetingManager Services AMX AMS Server AMX RMS Communications Manager AMX laus NetLinx Connection Manager Starting Ax eduling Manager Plea
103. ager Text Text that is capable of being sent to pagers HTML Formatted text with HTML support including hyperlinks Log Text Plain text set for logging Viewing a Notification Template 1 2 Select Configuration Notification Templates in the menu on the left side of the RMS application The Configure Notification Template page opens Select a template from the table and click View Creating a new Notification Template 1 ONO AP WN 9 Select Configuration gt Notification Templates in the menu on the left side of the RMS application The Configure Notification Template page opens Click Create New Template Select a Template Type Type a friendly name for the template If desired designate the template as the default notification Type a Subject for the notification Click the tab of the type of message to use e g Plain Text Pager Text HTML or Log Text Compose your notification message When entering template text you can insert placeholders by selecting an item from nsertable Items and double clicking the item The item is inserted at the current cursor location Placeholders are replaced with data specific to the event when the notification is generated Click Save to save Cancel to cancel Deleting a Notification Template 1 2 Select Configuration gt Notification Templates in the menu on the left side of the RMS application The Configure Notification Template page op
104. alog box opens 2 Setthe following Start Date Subject The Message field is not required for the scheduling troller but is a helpful field for users 3 Press Reserve You will then see one of the following Confirmed the meeting has been created Unsuccessful the meeting has not been created Start Date April 19 2007 Start Time 9 00 a m Start Date April 19 2007 art Time 9 00 a m Duration 1 hour Subject RMS 3 1 Start Time 9 00 a m Duration 1 hour Subject RMS 3 1 FIG 172 Reservation Confirmed Unsuccessful 4 Press OK Extending a Meeting At The In Room Panel Within the n room page press Extend Meeting RMS extends the meeting in 15 minute increments Both successful and failed extension attempts receive a message Confirmed the meeting has been extended Unsuccessful the meeting has not been extended L d FIG 173 Extension Confirmed Unsuccessful Ending a Meeting Early At The In Room Panel 1 Within the In room page press End Meeting The Confirm Meeting End dialog box opens Are you sure you want to end this meeting now FIG 174 Meeting End 2 press Yes Based upon your scheduling system s support of this feature you will see either Confirmed the meeting has been ended Unsuccessful the meeting has not been ended FIG 175 Meeting End Confirmed Unsuccessful Executing a Meeting Preset If a manually executed preset
105. ame of the device manufacturer Model Serial Number The name of the device model The serial number of the device Tag ID The device s RFID tag ID Detected Room The room name of the last detected location of the device This information only appears in the device s RFID tag is currently offline Battery Level The percentage of remaining battery power for the RFID tag Last Timestamp The timestamp for when the RFID reader detected the device being online Administrative Reports Administrative Reports Device Inventory This report provides a detailed listing of all devices excluding source usage devices in the RMS system FIG 145 The report is grouped by room name Reporting oO f System Reports Intemallog Source Usage Curent Lamp Hours View the RMS system reports Report Builder Reports Devcemvenoy sl Device like C777 Manufacturer like Model like Room Al Rooms C selected Rooms Run Report FIG 145 Device Inventory Administrative Reports Device Inventory Options Device Name like A keyword search for name of the device Device Manufacturer like A keyword search for a specific device manufacturer Device Model like A keyword search for a specific device model Room Select either All Rooms or Selected Rooms The latter provides a list of rooms and groups available within the R
106. an unlimited number of assets This document provides information and instructions for the RMS System Administrator Additional Documentation Refer to the following supplemental RMS documents available to view download from www amx com e RMS Installation Checklist The RMS Installation Checklist is provided to ensure all the necessary prerequisites are met and all the necessary configuration option are identified prior to the installation of the RMS server e RMS Database Administrators Guide This document outlines the installation prerequisites installation guidelines database access permissions and other important database related information for the RMS database installation e RMS NetLinx Programmers Guide This document provides detailed NetLinx programming information for RMS systems e RMS Plug In Installation Guides A separate installation guide is provided to describe installing each of the RMS plug ins i e EMS Scheduling Plug in Exchange Mailbox Plug in Groupwise Mailbox Plug in Lotus Notes Appointment Interface Plug in Outlook Scheduling Plug in PeopleCube Scheduling Plug in Planon Scheduling Plug in R25 Scheduling Plug in etc RMS Quick Start Guide This document provides basic instructions for getting started with RMS RMS User Manual This document describes various end user functions of RMS What s New in RMS v3 3 Refresh added to System Status and Devices pages Support for Multiple Lam
107. and the Integrated Windows authentication option is enabled When done press OK to save the configuration Next expand the RMS web application virtual directory and find the folder named dynamicResources Next right click on the dynamicResources folder and select Properties onxo OosS Select the Directory Security tab and click the Edit button under Anonymous access and authentication control 9 Ensure the Anonymous access option is enabled allowing anonymous access Anonymous access is needed on this folder to allow a room s touch panels to access and display dynamic images associated with meetings The touch panels are not authenticated in the Windows domain and require unauthenticated access to this folder and its sub folders 10 When done press OK to save the configuration 11 After making these changes you will need to reset the IIS web application to ensure the new settings are applied Select the Run option form the Windows start menu and type SRESET and click OK Vertical Market Support The RMS suite supports the following markets with their own associated application syntax As you read the documentation you should recognize references to items such as rooms are also classrooms exhibits and venues Vertical Market MeetingManager ClassroomManager WorshipManager ExhibitManager Location Room Classroom Room Exhibit Scheduled activity Appointment Session Session Event Part
108. atabase The new database can be a MS SQL Steps 1 Export all data from existing Resource Management Suite database 2 Create new Resource Management Suite database 3 Import Resource Management Suite data into new database 4 Configure Resource Management Suite access to new database AMX FIG 53 Database Conversion After the migration process has completed the Database Wizard performs a database connection test and then returns to the main menu Applying Update Scripts The Database Wizard can perform database maintenance and updates of the configured RMS application database using Update Scripts Database update scripts are created by AMX to provide a means of updating the existing database in place 1 Select the desired update script 2 Click Next to continue AJ In Database Wizard Select Update Script C Auto Update Database Select Database Script Please select Resource Management Suite Database Update AMX FIG 54 Select Update Script If the Configuration Wizard detects that the database must be upgraded it automatically launches the Database Wizard Update Script dialog The Database Wizard tests to ensure that the update script can be applied to the existing configured database It also ensures that the update script has not already been applied to the database If these tests are passed you are prompted with the Ready To Update message If the update script does not pass these
109. atabase Wizard automatically migrates the database from a previous RMS database into one of the RMS 3 3 supported database platforms however you will need to have one of the RMS 3 3 supported database platforms installed prior to starting the RMS 3 3 installation process Knowing these points you can now proceed to the regular installation process Use the RMS Application Install Checklist section on page 4 to aid your installation Conceptualizing the RMS Application It is necessary for you to understand a few points to utilize the RMS application to its fullest potential Licensing RMS provides two key functions the ability to track devices and provide notifications based on user defined parameters and schedule the use of rooms within RMS The RMS application suite supports two types of licenses Asset and Scheduling An Asset license allows you to track devices connected via a NetLinx master system A Scheduling license allows you to schedule a room and run presets defined through the NetLinx control system Licensing Summary A summary of the RMS application licensing status can be found both in the Configuration Wizard under the Client Licenses option and in Configuration Licensing under the administrative web interface System Licensing Page section on page 161 Appointment Management Considerations The RMS application can manage appointments for each room that is marked as schedulable in the RMS application The RMS ap
110. ature is only available if a G4 panel is available for display Creating an Appointment 1 Select Add Appointment in the menu on the left side of the RMS application The Add Appointment page opens 2 Inthe drop down menu Room select the room that will host the appointment or search for a room by clicking Search See Conducting a Room Search section on page 178 3 Type a Subject for the appointment in the space provided 4 Type a Message providing more information about the appointment in the larger text field 5 Set the Appointment Times start end and if it is a recurring appointment If the appointment is recurring set the Pattern and Lifetime of the appointment 6 Click the RMS Appointment Details tab to access the Appointment Details page 7 Setthe Automation Control if applicable to set the preset to execute manually or automatically Select the Control Event from the drop down menu 8 Enter display text in the lines provided These lines of text appear on the panels in the room at the time of the appointment This step is optional 9 Select a panel display image from the drop down menu or click Upload Image If you selected Upload Image either type the path or browse to the file you wish to use Click Upload to load the file This step is optional 10 Click Save to save or Cancel to cancel Creating an Appointment with an External Scheduler When used in conjunction with an external scheduling system
111. avigation menu 2 Click Create New User The Create New User page opens 3 First Name password and at least one email is required All other information is optional but these are the methods by which the RMS application will send notifications to that user For more information see the Creating a New User section on page 84 Adding Notifications Once a user has been created notifications can be assigned NO oOPON gt Click Management gt Notifications under Administration in the navigation menu Click Create New Notification The Create New Notifications page opens Click Select for the Group Select the Group from the list and click Select Click Select for the Room Select the Room from the list and click Select Click on the drop down list to select the type of notification to be sent Click on the drop down list to select the user or user role intended to receive the notification Click Save For more information see the Creating a Notification section on page 90 Changing The Domain Path for Notifications By default when a notification is sent out the link does not utilize the fully qualified domain name You can change the domain path such that those outside of the immediate network can use the link To change the host name 1 Stop all RMS services 2 Run C Program Files AMX Resource Management Suite Scripts RMS Hostname vbs 3 Click Yes 4 Enter the new hostname e g rms your domain com 5 Click OK
112. be bound by the terms of this Agreement INTELLECTUAL PROPERTY The AMX Software is owned by AMX and is protected by United States copyright laws patent laws international treaty provisions and or state of Texas trade secret laws Licensee may make copies of the AMX Software solely for backup or archival purposes Licensee may not copy the written materials accompanying the AMX Software TERMINATION AMX RESERVES THE RIGHT IN ITS SOLE DISCRETION TO TERMINATE THIS LICENSE FOR ANY REA SON UPON WRITTEN NOTICE TO LICENSEE In the event that AMX terminates this License the Licensee shall return or destroy all originals and copies of the AMX Software to AMX and certify in writing that all originals and copies have been returned or destroyed PRE RELEASE CODE Portions of the AMX Software may from time to time as identified in the AMX Software include PRE RELEASE CODE and such code may not be at the level of performance compatibility and functionality of the GA code The PRE RELEASE CODE may not operate correctly and may be substantially modified prior to final release or certain features may not be generally released AMX is not obligated to make or support any PRE RELEASE CODE ALL PRE RELEASE CODE IS PROVIDED AS IS WITH NO WARRANTIES LIMITED WARRANTY AMX warrants that the AMX Software other than pre release code will perform substantially in accor dance with the accompanying written materials for a period of ninety 90 days from the date
113. can be assigned Management Rooms Users Permissions J Notifications l Systems Devices IntemalLog Control Functions RFID Tags View and manage message notification assignments for users and user roles Create New Notification Group Name Room Name Status Type User User Group Email Pager Options All Groups All Rooms All Status Type System Administrator 123123 Edit Delete All Groups All Rooms Security System Administrator Edit Delete 1 Page 1 of 1 2 items FIG 81 Management Notifications Page Management Notifications Page Options Group Name The group for this notification Room Name The room for this notification Status Type The Status Type for this notification User User Group The user or group for this notification Email The user addresses for this notification Pager The user pager number for this notification Options Edit Launches the Edit Notification Page Delete Deletes the selected notification For more information on creating users see Creating a New User section on page 84 NOTE See Also Creating a New Group section on page 76 monitor a group of rooms to utilize notifications Creating a New Room section on page 81 use notifications in conjunction with scheduling and monitoring rooms Create New Notification Page Notifications are created via options in the Create New Notifications page FIG 82
114. ce Online parameter Reporting wo sf System Reports IntemalLog Source Usage Curent Lamp Hours View the RMS system reports Report Builder Reports Device Online b Period Any v QOS Any he Minutes offline Any w Offline Count Any Residence O All Residences Selected Residences 3 6 C Demo Systems 3 C No residences available in this Group C united States C AMX Regional Offices C AMX Northeast Regional Office C AMX Rocky Mountain Regional Office C AMX South Central Regional Office AMX South Regional Office SC AMX Southeast Regional Office FL F amx West Reninnal Office v Run Report FIG 121 Ouality of Service Reports Device Online Quality of Service Reports Device Online Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Quality of Service Reports Device Online Cont Options 96 QOS Percentage of Quality of Service gt Selects all instances that are greater than and equal t
115. cense allows you to monitor the room and assign notifications but does not allow for scheduling A room such as an equipment closet where you may want to monitor equipment would be an example of a room that is not schedulable If an Asset License is available you can select one from the drop down list If you cannot select a license you must contact AMX to purchase a license for this system A Scheduling License allows you to schedule and reserve the room and execute macros If a Scheduling License is available you can select one from the drop down list If you cannot select a license you must contact AMX to purchase a license for this system View Room Settings Page Viewing Room Settings 1 Rooms are displayed in the Rooms window of the Management Rooms page 2 Select a room and click View The View Room Setting page FIG 75 opens View Room Settings View Log Devices System Room Information Name CEO Boardroom Group AMX Headquarters Location Richardson TX Owner Rashid Skaf System 00 60 9f 91 bd 46 33004 1 0 Room Properties Timezone GMT 06 00 Central Time US amp Canada Use Daylight Savings Yes Prestige Level Platinum Number of Seats 12 Phone Number Equipment List URL to Map of Room Web Control URL 12 18 111 171 Room Licensing Asset License 420121 10 E1 6000 100 FG3002 18 Scheduling License 420121 10 E1 12000 100 FG3002 19 Modify Delete Send Question Close FIG 75
116. central database for all data storage This database can be configured in the RMS Configuration Wizard Please refer to the RMS Database Administrator s Guide available to view download from www amx com for more details on RMS database installation and configuration Database Connection The next step is to verify the RMS database connection FIG 3 amp C Welcome gita E Database Connection Configuration Connected to database successfully Updates Product Selection t3 Web Services 5 Cl Services Database Name Licensing Database Version E O cocum magia 8 CI System Setings DB Server Version C Firishea pe sau supper ES AMX ido FIG 3 RMS Configuration Wizard Connection to Database NOTE NOTE Database Configuration The Configuration screen may be skipped in the Configuration Wizard if a successful database connection is detected You can navigate to the Configuration screen at any time by double clicking the Configuration item in the navigation tree under the Database heading The Configuration screen allows you to manually configure the database connection settings FIG 4 You need to specify the database server name address and the database catalog name Configure SOL Server Database Connection Settings Welcome gt Database Connection Database Server msdevsd e Contiguration imsdevsql E Updates C Use Windows Authentication Product Selection
117. ces Register Start WorshipManager Services Display Name AMX RMS Server Running AMX AMS Communications Manager Net Running AMX RMS NetLinx Connection Manager Running E Licensing EF OS Permissions 5 System Settings EF Finished AMX AMS Scheduling Manager Running All services are registered and running AMXe FIG 9 RMS Configuration Wizard RMS Application Suite Services Service Registration AMX RMS Server This service is the primary RMS service This service loads automatically upon Windows boot up AMX RMS This service handles all outbound communication for the RMS system notifications and Communications the following communication methods Manager SMTP Email Messages SYSLOG Messages Windows Event Log Messages SNPP Paging Messages SNMP Trap Messages This service loads automatically upon Windows boot up AMX RMS This service is responsible for hosting facilitating and maintaining all connections and NetLinx Manager communications with the NetLinx systems This service loads automatically upon Windows boot up AMX RMS This service connects to external scheduling systems Microsoft Exchange Lotus Scheduling Manager Notes etc and acquires appointments for a given calendar folder for each room config ured in the RMS system Upon clicking the Register Services button you are prompted to choose between the System account and a local user account if you are connectin
118. cked RMS will search for a room that meets your parameters within a Date Time window of time Date Needed Type the date the room is needed or click the calendar icon to select a date Duration The time in hours and minutes the room is needed Search for specific time or search in a range of times Start Time The desired start time for the appointment The three following drop down menus repre sent hour minute and designation for ante meridiem vs post meridiem in that order Search By Range RMS searches the availability of a room based between the Start and End time range The three following drop down menus represent hour minute and designation for ante meridiem vs post meridiem in that order Room Search Results Page Based on the criteria used in the Room Search Page section on page 177 choose the room to use from the list displayed on this page Room Search Results Room The name of the room Location The location of the room Prestige Level Select the level from the drop down list This is the prestige level for the room Num of Seats Needed This is the number of seats for the room Option Select Selects the room for use within the appointment Conducting a Room Search 1 Select Add Appointment in the menu on the left side of the RMS application The Add Appointment page opens Click Search to open the Room Search page Enter the room criteria in
119. cts all instances that are greater than and equal to the number you place in the field Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report Scheduler Reports Room Usage Results This report provides the number of minutes a source has been selected i e viewed for all sources in all rooms within the parameters for all rooms included in the report FIG 132 Report Viewer Export ss 8 w S M 4 Pageiof b M Residence Usage By Scheduler Tuesday October 24 2006 Scheduler Name Residence Usage Hours Guest Visitec Marketing 1 FIG 132 Scheduler Reports Residence Usage Results Scheduler Reports Room Usage Results Scheduler Name The name of the organizer placing the help request Residence The rooms being tracked for usage Usage The amount of time in hours the organizer has used that room Scheduler Reports Source Usage Reporting e t6 System Reports IntemalLog
120. d upon your scheduling system s support of this feature you will see either Confirmed the meeting has been ended Unsuccessful the meeting has not been ended FIG 169 Meeting End Confirmed Unsuccessful Ringing The Doorbell Within the Welcome page press Ring Doorbell The Doorbell dialog on the In room panel and a doorbell tone The doorbell button outside the room was pressed wm FIG 170 Doorbell The ring doorbell button will be hidden if the meeting room has enabled Do Not Disturb RMS In Room Page This page is displayed on the panel inside of the meeting room v LATER M FIG 171 RMS In room Page RMS In room Page 1 Meeting room schedule e Winston Churchill 7 00 a m 4 The schedule for the meeting room Navigate back and forward through the schedule using the EARLIER and LATER buttons at the top and bottom of the schedule Select a reserved time to view its information 2 Meeting room name The name of the meeting room 3 Meeting room status The current status of the meeting room Room Available or Room In Use 4 Welcome image If configured a welcome image appears in this space 5 Meeting information The time span and welcome text of a meeting selected in the meeting room schedule 6 Create Meeting When available create a meeting and reserve the room Selecting this button launches the RMS Meeting Request Dia
121. dditionally you can create new notifications for yourself If the user is receiving notifications because they are a member of a user role that has been assigned a notification they will see this in the notifications listing but will not be able to edit it This can only be changed by a user administrator via the Management Notifications Page section on page 88 User Notifications Group Name The name of the group or groups receiving the selected notification Room Name The name of the room being monitored for the notification Status Type The type of status monitored for the notification User The username receiving the notification Email User s email address Pager The pager number for the user Options Edit Launches the Create New Notification Page Delete Deletes the selected notification Create New Notification Page You can assign RMS to track status types for rooms and groups and then provide you with notifications Create New Notification Page Options Enabled When checked the notification is active Groups Rooms A drop down list of groups and rooms in the RMS system Selecting one tracks it for the pur poses of the notification This field is required Users The username receiving the notification This field is required Status Type The type of status monitored for the notification Control System Error This status type is triggered
122. devices and management stations running SNMP belong This field is usually a friendly name SNMP Trap An alert that is sent to a management station by agents Community This field is usually a friendly name SNMP Trap The name or IP address of hosts to which traps are to be sent Recipients This is the management station either a DNS name or IP address Add Adds a new recipient Remove Removes selected recipient System Settings RFID Tracking RMS can track RFID devices This option can be enabled or disabled via options in the RFID Tracking Options screen FIG 34 RFID Tracking Options 23 Licensing 0S Permissions IV Enable RFID Device Tracking Ey system Settings MeetingManager can monitor the location of devices using radio v NetLinx frequency identification RFID technology such as AMX Anterus Securty V Enable RFID Historical Reporting MeetingManager can record RFID changes over time and provide historical device location reporting MeetingManager can automatically remove RFID tracking history records that are older than the specified number of days below Delete RFID Entries After 90 days ae De ote FIG 34 RMS Configuration Wizard RFID Tracking Options RFID Tracking Options Enable RFID Enables you to globally enable or disable RFID tracking Device Tracking The default setting is Enabled Enable RFID Enables you to indicate whether you want
123. dit the following required information Username Password Password Confirmation First Name and Last Name 3 Account Enabled must be checked for the user to be active Provide any pertinent contact information e g Mobile Phone and Fax 5 If desired provide the RMS application with a default email or pager number for sending system notifications ee 53 6 Set the Notification Time Span your choices are Disable Notifications Always Send Notifications and Only Send Notification On parameter 7 Click Save to save Cancel to cancel How Do I Disable Enable A User 1 Select Management Users in the menu on the left side of the RMS application 2 From the Manage Users Page select Edit 3 Uncheck the box Account Enabled 4 Click Save to save Cancel to cancel Deleting Users In the Management Users page select Delete Management Permissions Page If a user logs in with a valid username and password their access to pages is determined by the role set for that user A role is a collection of user permissions to which users can be assigned For instance if John Doe has Manager access any user who enters John Doe s username and password can enter the site with Manager access This user will only be denied access to pages that Managers are not allowed to access At any point a user can choose to log out If a user closes the browser the user is automatically logged out Any attempt to access an
124. dule 1 Press the EARLIER and LATER buttons within the Meeting room schedule area 2 Once you have located the meeting press the meeting to see more information Creating a Meeting At The Welcome Panel 1 Within the Welcome page press Create Meeting The RMS Meeting Request dialog box opens 2 Setthe following Duration Subject The Message field is not required for the scheduling troller but is a helpful field for users 3 Press Reserve You will then see one of the following Confirmed the meeting has been created a 3 Unsuccessful the meeting has not been created Start Date April 19 2007 Start Time 9 00 a m Start Date April 19 2007 Juration 1hour Start Time 9 00 a m Duration Duration 1 hour Subject RMS 3 1 Subject RMS 3 1 FIG 166 Reservation Confirmed Unsuccessful 4 Press OK Extending a Meeting At the Welcome panel Within the Welcome page press Extend Meeting RMS extends the meeting in 15 minute increments Both successful and failed extension attempts receive a message Confirmed the meeting has been extended Unsuccessful the meeting has not been extended FIG 167 Extension Confirmed Unsuccessful Ending a Meeting Early At the Welcome panel 1 Within the Welcome page press End Meeting The Confirm Meeting End dialog box opens Are you sure you want to end this meeting now FIG 168 Meeting End di LL NES 2 press Yes Base
125. e g Lotus Notes RMS must check the scheduling system for changes and updates RMS utilizes a trolling engine to log into the external scheduling system check for new and updated appointments and then sync those appointments within the RMS database All detected changes can then become notifications RMS sends to designated users 1 Within your external scheduler e g Lotus Notes and Outlook create a meeting appointment Your room selection is made at this time within the external scheduler 2 Once RMS has detected the new appointment an email notification is sent to the appointment scheduler see FIG 163 Click on the provided Appointment URL to set presets welcome messages and welcome images in the Add Appointment page See the Add Appointment Page section on page 173 for more details on the page opened The Add Appointment Page disables the Appointment Details Appointment Times C and Recurring features these parts of the appointment can only be changed in the external scheduler NOTE Lo 3 Setthe Automation Control if applicable to set the preset to execute manually or automatically Select the Control Event from the drop down menu FIG 163 Appointment Details Room Scheduled By Subject Message Appointment Times Start Time 16 2006 rg End Time 1 2006 fel Recurring Save FIG 163 Configure External Scheduler Appointments Page 4 Click the RMS Appointment Details tab to access
126. e information Help Requests Detailed see the System Reports Help Requests Detailed section on page 105 for more information Residence Usage see the System Reports Residence Usage section on page 107 for more information Source Usage see the System Reports Source Usage section on page 108 for more information Cumulative Lamp Hours see the System Reports Cumulative Lamp Hours section on page 110 for more information e Transport Run Time see the System Reports Transport Run Time section on page 112 for more information Current Source Usage see the System Reports Current Source Usage section on page 114 for more information Current Lamp Hour see the System Reports Current Lamp Hour section on page 116 for more information System Power see the Power Reports System Power section on page 118 for more information Device Power see the Power Reports Device Power section on page 119 for more information System Power see the Power Reports System Power section on page 118 for more information System Power Detailed see the Power Reports System Power Detailed section on page 121 for more information System Online see the Quality of Service Reports System Online section on page 122 for more information Device Online see the Quality of Service Reports Device Online section on page 124 for more information Device Communications see the Q
127. e is trigger when the RMS server software starts up System Communication Error This status type is triggered when the RMS server software encounters a problem communicating with an external communication system such as SMTP or SNPP This field is required Emails amp User s email addresses The pager number for the user You can enter up to 100 characters Pager for an email address Creating new User Notifications 1 Select Settings gt Notifications in the menu on the left side of the RMS application The User Notifications page opens Click Create New Template to launch the Create New Notification Page section on page 181 Place a check in the box Enabled Select a room or group from the drop down list Groups Rooms Select a Status Type to monitor from the drop down list Select the email and or pager accounts the notification will use by placing a check in the box NOP WD Click Save to save Cancel to cancel Sign Out Page The Sign Out page confirms your selection to exit the RMS application select Yes or No Signing Out of RMS 1 Select Sign Out in the menu on the left side of the RMS application 2 Click Yes to confirm RMS Touch Panel Pages Overview Included within the RMS SDK are G4 touch panel pages for your RMS installation Based on NetLinx code configuration the panel boots up as either a Welcome or In room panel page RMS Welcome Page This page is displayed on the panel outside of t
128. e projector has had 2 lamps replaced each with 100 hours usage and the currently installed lamp has 50 hours of usage then the cumulative total will be 250 hours When a lamp is replaced the usage of the previously installed lamp is zeroed out by a nega tive value equivalent to the total number of hours used by the previous replaced lamp being written into the parameter history table tb DeviceParameter Values The reports take this into consideration and ignore negative delta values in summations System Reports Transport Run Time This report provides the number of hours a transport device was running between the start and end dates for all rooms included in the report FIG 107 Reporting t fa System Reports IntemalLog Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Transport Runtime xij Period Any he Device like Manufacturer like Model like Hours used Any M Residence O All Residences Selected Residences i 6 C Demo Systems B 7 No residences available in this Group 3 6 C united States 3 6 AMX Regional Offices AMX Northeast Regional Office AMX Rocky Mountain Regional Office AMX South Central Regional Office AMX South Regional Office 5C AMX Southeast Regional Office FL AMX West Reninnal Offire v Run Report FIG 10
129. e resides Manufacturer The name of the device manufacturer Model The name of the device model Serial Number The serial number of the device Tag ID The device s RFID tag ID Detected Location The room name of thelastknownlocationofthedevice Last Timestamp The timestamp for when the RFID reader detected the device being online Tag Status The current status of the RFID tag The status is either Online or Offline Tracking Reports Device Battery Levels This report displays a room centric view of the device s RFID tag and their current battery levels FIG 143 The purpose of this report is to provide a quick report for RFID tag s battery level The report is grouped by device name Only devices configured for RFID appear in this report Reporting a fa System Reports Intemallog Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Device Battery Levels Device like Manufacturer like Model like Device Battery Level lt X f D Room all Rooms C Selected Rooms Run Report FIG 143 Tracking Reports Device Battery Levels Tracking Reports Device Battery Levels Options Name like A keyword search for name of the device Manufacturer like A keyword search for a specific device manufacturer Model like A keyword search for a specific device model RFID Tag Battery Level gt Selects all in
130. e system Note You cannot delete the System Administrator Create New User Account Page A user must be in place in order for the RMS application to send notifications In addition users are used to control access to the system Once a user has been created notifications can be assigned New Users are created via options in the Create New User Account page FIG 78 Create New User Account m X Username Account Enabled v Password Confirm Password First Name Last Name Phone Mobile Phone Fax Notification Time Span O Disable Notifications Always Send Notifications Only Send Notification On Sunday Monday Tuesday Wednesday Thursday Friday Saturday Required Fields Cancel FIG 78 Create New User Account Page Create New User Account Page Username Username for login This field is required Account Enabled When unchecked this account cannot log into the RMS application However this user can still receive notifications Password Password for login This field is required Confirm Password Confirm password for login This field is required First Name The first name of the user This field is required Last Name The last name or surname of the user This field is required Phone The phone number of the user This value is not used by the RMS application it is
131. e the RMS Installation Type drop down menu in the Product Selection screen FIG 6 to select one of the following branches of RMS to install as your server MeetingManager Presentation Facilities ClassroomManager Education e ExhibitManager Retail and Museums VenueManager Entertainment Hotels Healthcare and Broadcasting e WorshipManager Houses of Worship e HomeManager Whole Homes Home Theater Multi Dwelling Units and Private Transportation IntelligentManager Government Product Selection Welcome EF Database Product Selection Please select the type of RMS Installation you are running ES Web Services 5 Services Licensing RMS Installation Type OS Permissions WorshipManager 5 System Settings Finished AMX FIG 6 RMS Configuration Wizard Product Selection Click Next to proceed to Web Services Web Services RMS requires the use of the Microsoft IIS Internet Information Services to host the RMS web pages ASP C For details and configuration information on IIS ASP NET and the RMS Web Application see the RMS IT Administrator s Guide available at www amx com NOTE Web Services Microsoft IIS Server This step in the Configuration Wizard ensures that the IIS web server is running If the IIS web server is not running click Start IIS Web Server on the Microsoft IIS Server screen FIG 7 Microsoft IIS Server ILL D Welcome PS Database
132. e the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Options Device like A keyword search for specific device items Power Status A drop down selection your choices are On and Off e Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report Power Reports System Power Detailed Results Report Viewer Export 9 ss S w S M 4 Pagetof23 gt M System Power Detailed Tuesday October 24 2006 Residence Date Time Power AMX Southeast Regional Office FL 26 07 2006 9 02 00 AM 26 07 2006 6 02 01 PM 27 07 2006 9 02 01 AM 27 07 2006 6 02 01 PM 28 07 2006 9 02 01 AM A 0202 FIG 118 Power Reports System Power Detailed Results er Power Reports System Power Detailed Results Residence The rooms being tracked for usage Date Time The date and time the system power change occurred Power The status of the power on or off Quality of Service Reports Quality of Service Reports System Online This report provides the count number of minutes and quality of serv
133. ear Portable Automatically relocate this device Track History Track all RFID status changes Device Logging Syslog Internal Log Windows Log SNMP Trap FIG 85 Create Device Page Select Room Allows you to select an existing room in which the device currently resides Note This option only appears when you access this page via the option on the menu or by clicking Create Device on the Devices tab If you use the Create Device option on the Hooms Devices page RMS assumes you are creating the device in that room Name The name of the monitored device Manufacturer The manufacturer of the monitored device Model The model of the monitored device Manual URL A URL link to the manual on the manufacturer s web site Description A description of the monitored device Serial Number The serial number of the monitored device Enabled Allows you to enable or disable RFID tracking for the device Tag ID Allows you to enter the RFID tag ID for the device Portable Allows you to enable or disable the RFID automatic location tracking for the device e Track History Allows you to enable or disable the RFID tracking history for the device Syslog Allows you to turn on the system log for the device Internal Log Allows you to turn on the internal log for the device Windows Log Allows you to turn on the Windows log for the device
134. ecnoecoospvevdenseccosvesuboorecsevsubeceddseutncens 90 Editing Notification ecce eiaeare e re tinae ei eo anro Pede cubes Lee ara aED SEP TER e SERE te pereo 90 Deleting a Notification eto tror t eren te aane iren RENEE aee PEE ku x esae vun en Iia 90 Changing the Domain Path For Notifications ssccccssssssscecsssseeccesssssstecssesssseeeens 91 Management Systems Page iiis eree iore tta epo tha en e FAY SEE Ee aeo Y Pa EH EE RE EUR RES RRRE RENE ke Ene 91 View System Page EM PIED 92 Viewing a System PEE 92 Management Devices Page erret eoa tree et pe uta spo Vh tee none Rn eee PEE n n teii isasi siess 93 Create Device Page ccccccccsccssssssssssssessssssssscesseseeesesssssessesseeeescesceuscusceescesscssssseeseeeeees 93 Device Search Page ro HRR En torear EEE ER eee ERBEN ERE Eee copre Redes esee EN sepe sie EE V ESNS 94 ee Management Internal Log Page retro phee tt en e nero te ces ee na Une E SU ueKEReS 95 Exporting an Internal Log niter eek nete ett ient haare ER oae ena ance 96 Viewing Exported Internal Logs eeeeeeeeeeeeeeeeee eene nnne eene eene nnne nnne nennt 96 Deleting Exported Internal Logs eese nennen nennen ener nnn nnne 96 Management Control Functions Page eese nennen enne 96 Create Control Function Macro Page eese eene eene nennen nennen nennt nennen niens 97 Edit Macro Page
135. ed according to the role of the user currently logged in to the RMS application FIG 160 View a hierarchal listing of the application web pages Administration Scheduling User F RMS Dashboard F View Schedule F Settings Hotlist i Day View FePreferences System Status Week View i Profile anagement io Month View i i Notifications Groups L Add Event Sign Out Exhibits i Help P Users Permissions Notifications j Systems nternal Log i iControl Functions i System Reports Internal Log Source Usage Lamp Hours Configuration i Events Internal Log Notification Templates Prestige Levels Licensing Hotlist Setting About ExhibitManager Administrators Guide Users Guide ersion Information View Readme i 1 System Diagnostics i Sitemap FIG 160 Sitemap Page Click on any link to go directly to the desired application feature Sitemap Page RMS Administrator s Guide RMS Scheduling Page NOTE Overview The RMS Scheduling page provides links to viewing the application schedule creating an entry to the schedule and access to the PDF version of the User s Guide RMS is capable of supporting multiple up to 12 instances of Scheduling on a single NetLinx Master If you intend to run multiple instances of Scheduling on a Master then that Master should be dedicated solely to RMS Scheduling View Schedule Page The RMS Scheduling page provides links to viewi
136. een FIG 31 SNPP Pagin 5 OS Permissions d c System Settings v NetLinx v Security Zl Administrator SHPP Default Provider Communications Specialist O Contact Paging v Scheduling SNPP Name DataComm v Appointments DataPage v SMTP SNPP Server 1 Digi Page Page Kansas v see C Estel Mobile v SNMP v Logging v EZ Syslog p i Add Remove BirayLink SNPP Port Max Meg Size v Reporting v Time Sync V Name amp Logo Test SHPP Pager Settings Test E Finished Im m AMX FIG 31 RMS Configuration Wizard SNPP Paging SNPP Settings Enable SNPP Paging Place a check in the box to enable SNPP Paging SNPP Default Provider Make a selection from the list Add If your SNPP provider is not in the provider list you can add additional providers Remove Remove an SNPP provider from the list If you wish to use SNPP paging check the Enable SNPP Paging option and select a default SNPP provider from the provider list If your SNPP provider is not in the provider list you can add additional providers using the Add button You can test these SNPP settings using the Test button 1 Ifyou press the Test button the SNPP Pager Test dialog will appear FIG 32 2 Enter the pager ID for the mobile device you wish to send the test message You can optionally modify the text message to send 3 When ready press the
137. een each occurrence The ofevery month s this setting allows you to pick either the first second third fourth or last day of each week and the number of months between each occurrence Yearly Makes the recurring scheduled meeting a yearly pattern Every the drop down menus allow you to set the month and day the recurring meeting occurs e The of this setting allows you to pick either the first second third fourth or last of each week of a specified month Lifetime No end date The scheduled recurring meeting does not end End after occurrences The scheduled recurring meeting ceases to run upon reaching the user defined parameter End by Either type the date the scheduled recurring meeting is to end or select the date from the calendar icon Appointment Details Page The Appointment Details page allows you to assign text and images to the appointment MeetingManager executes any predefined Control Functions if available and provides welcome text to your attendees FIG 162 Appointment RMS Appointment Details RMS Location Search Scheduling Automation Control C Upon user confirmation at start of meeting Execution Automatically executes at the start of meeting Event gt Panel Display Text here Yoda Display Text was m Panel Display Image Display image None y Current image Upload an image scaled A Browse Upload
138. elect Custom Created Logo Finished Congratulations you have completed the Configuration Wizard FIG 40 You can return to the Configuration Wizard at any time to update or modify RMS settings Finished 7 welcome Database Product Selection Congratulations you have completed the WorshipManager configuration wizard tz t3 Web Services E Services E Licensing wE OS Permissions ES System Settings E Finished WorshipManager Web Pages http mmorrisp 215 AMS AMX FIG 40 RMS Configuration Wizard Finished Now that the RMS server is fully configured the administrative web pages are ready to use and the server is ready to accept NetLinx connections If the Launch RMS application suite Admin Web Page option is selected after closing the Configuration Wizard the administrative web pages are automatically loaded You now need to add users see the Creating a New User section on page 84 add rooms see the Creating a New Room section on page 81 and create notifications see the Creating a Notification section on page 90 Database Wizard Overview RMS includes a utility program called the Database Wizard The Database Wizard tool performs the following Tests the RMS application database connection Modifies the RMS application database connection settings Creates new RMS application databases Removes RMS application databases Imports data to an RMS application database
139. em Run Report Generates the report Power Reports Device Power Results Report Viewer Export e 8 w S M 4 Pagetof1 bM Device Power Tuesday October 24 2006 Residence Device Time On Hours AMX Southeast Regional Office FL System 1484 85 RMS Sales Demo 12 18 111 151 System 118788 Visitec Marketing System 1484 85 FIG 116 Power Reports Device Power Results Power Reports Device Power Results Residence The rooms being tracked for usage Device The device in use Time On Hours The amount of time in hours the device has been in use Power Reports System Power Detailed This report provides the times each system was turned on or off between the start and end dates for all rooms included in the report FIG 117 This report includes a large quantity of data it is recommended that you run this report for a single room and or a short reporting period Reporting A System Reports iIntemalLog Source Usage Curent Lamp Hours View the RMS system reports Report Builder Reports System Power Detailed v Period Any v Power Status Any v Residence 9 All Residences O Selected Residences Run Report FIG 117 Power Reports System Power Detailed Power Reports System Power Detailed Period The time parameter the report is to run within Click the calendar s to select a date otherwise typ
140. ens Select a template from the table right click and select Delete Copying a Notification Template 1 Select Configuration Notification Templates in the menu on the left side of the RMS application The Configure Notification Template page opens 2 Select a template from the table right click and select Copy This will create a copy of your selected template Prestige Levels Page Prestige levels are optional but they can help users find a room that meets their needs through the RMS application s room search capabilities Prestige levels are used to classify rooms based on aesthetics You can use between one and ten prestige levels based upon the requirements of your facility via options in the Prestige Levels page FIG 157 Configuration vy Events IntemalLog Notification Templates Prestige Levels Licensing HotistSeting Configure the system prestige levels Level Name Description Enabled 1 Platinum Edit 2 Gold v Edit 3 Silver v Edit Bronze v Edit 5 Copper Edit 6 Prestige 6 L1 Edit 7 Prestige 7 o Edit 8 Prestige 8 L1 Edit 9 Prestige 9 o Edit 10 Prestige 10 F Edit FIG 157 Prestige Levels Page Prestige Levels Level The level of Prestige with Level 1 being the highest Name A friendly name for the Prestige Level Description A brief description of the Prestige Level Enabled When checked this Prestige Level is available to be assigned to a room Edi
141. er Logging Database SMTP Dependencies SNPP Permissions or ASP to jump to that section on the page 3 Click Refresh at any time to refresh the page for server status d lico RN Connections Page The Connections page is used to display the RMS server connection settings and all current TCP IP connections to the RMS Server from NetLinx masters The connection listing includes an internal connection identifier the system identifier and the remote IP address and port of the NetLinx connection In addition to listing the connections you can click the red X to disconnect any single connection Refresh Connection List Repolls the connections Restart Connection Server Restarts the RMS connection server Checking RMS connections 1 Select Help gt System Diagnostics in the menu on the left side of the RMS application Click the Connections tab at the top of the page The Connections page opens 2 Click Refresh at any time to refresh the page Restarting Connection Server 1 Select Help System Diagnostics in the menu on the left side of the RMS application Click the Connections tab at the top of the page The Connections page opens 2 Click Restart Connection Server at any time to restart the connection server for RMS Resources Page When checked displays all the localization resource key names for each text string that has been localized The text displayed gets localized to the foreign language of choice and each strin
142. er parameters The comparison operators Contains and Does Not Contain are primarily used for string parameters Example Lamp Hours might have a threshold value of 1000 and any value over this would require maintenance The comparison operator would then be Greater Than When this parameter changes from a value that is not greater than 1000 to a value that is greater than 1000 the parameter will faulted When the value changes from a value greater than 1000 to a value not greater than 1000 the fault status is cleared Threshold The threshold value Parameter Settings Cont Status Type The status represents the type of problem a faulted condition represents Status Types include Control System Error New NetLinx System Equipment Usage Not Assigned Help Request Room Communication Error Maintenance Security Modified Appointment Server Status Network System Communication Error New Appointment Example When Lamp Hours changes from an un faulted not greater than 1000 to a faulted greater than 1000 this change represents a Maintenance Request status that requires an AV technician to repair the equipment If the Device Online parameter changes from Online to Offline this change could represent a Security or Control System Error status The RMS application will route the status type to the appropriate personnel as determined by the Notif
143. erver this is accomplished through the Configuration Wizard In NetLinx this is accomplished through the SERVER command in NetLinx programming If using the ServerInfo txt file man append a and the port number to the server IP address or host name Once a NetLinx system has been programmed with the RMS modules and the server s IP address or HostName the NetLinx system automatically connects to the RMS server RMS Application Install Checklist Use the RMS Application Install Checklist to aid your installation RMS Application Install Checklist Is the RMS server s host name registered with your DNS server Yes Configure each NetLinx system to point to the correct DNS server and obtain the HostName from the network Administrator to use in the SERVER command The DNS server configuration will be picked up automatically through DHCP if the DNS servers are registered with the DHCP server Note To verify your NetLinx system can resolve the DNS name of the RMS server connect to the NetLinx master using TELNET and use the PING command to determine if the RMS server DNS name can be resolved No Determine the IP address of the RMS server from the network Administrator to use in the SERVER command Do you want to use 3839 as the TCP IP port for communications between NetLinx and the RMS server Yes No changes need to be made in either RMS or NetLinx No Configure the TCP IP in the RMS server using the
144. eses 75 Create New Group Page cccccccesscesssesseeeceeceeseaeaceeeeeececsscsseeseeeceesesesseesseeseeseeeaaes 75 Creating a New Group csccccceeeeessseeeeeeeeeeseeeseaceeeeeeceesaesssssseeseeeceesesesseesesseeseaaaaoes 76 Viewing Group Settings ccccsssssesseeeeeesessssssseeseeeceeseeeseeseeescessacesseeceeeeseesssssesseeseseeess 76 nr ia View Group Setting Page u ccccccccccsseesseeseeeeeeeeeeseeeeeeeeeeeceeseesseeseeseeesssesseeseeseeeeees 76 Editing a Group e 76 Modify Group Setting Page ices ise reete toten ipte re ap ente Fo euo a epe ra eo E paye osten paper p 77 Deleting Groups Eee ete Trao ee e ye EEEE ea pese voee pe bas 77 Create New Room Page cccccscccsssssscessssscssssesssesceseseeeseesseseeeessseacesaeecoescesacesssseeseeeeess 77 View Room Settings Page cscccsceccsssseeseeeeseesseeaaeeeeeeeeeeesssceeeeseeeseeessesseeeeeseeeaaes 79 Viewing Room Settings cccscesccesseeeseeeeeeseesseeeeeeceeeeccssesseesseeseeseseessesseeseeeeeesees 79 ECIDEeICLDCDNEIIIeDE 80 Creating a New Room seeseeeeeeeeeeeee eene nennen nennen ness eiai aeoaea innen nennen nennen 81 CD HI EDI 81 Viewing Room SettingS ssscsscesseesseesseeeeeeeeessseeaeaeeeeeeeeessssesseeseesseesesesseeseeeeeeeees 81 Deleting I
145. esk n Message From Help Desk Q Reboot FIG 179 Message from Help Desk Press OK to confirm Question from Help Desk Press your response to select Question From Help Desk Anything on the screen Yes but fuzzy I don t know FIG 180 Question from Help Desk Placing a Service Request 1 Within the In room page press Service The Service Request dialog box opens Service Request Message To Send r3 3 9 93 3 9 9 9 3 3 3 Enter ome 7 Sir Clear r Jt 4 Delete T En ave Cancel FIG 181 Service Request 2 Type your message using the on screen keyboard 3 Press Send RMS will confirm with you that the request has been sent RMS Touch Panel Pages RMS Administrator s Guide 193 us EAM It s Your World Take Control 2 11 92011 AMX All rights reserved AMX and the AMX logo are registered trademarks of AMX AMX reserves the right to alter specifications without notice at any time 3000 RESEARCH DRIVE RICHARDSON TX 75082 USA 800 222 0193 469 624 8000 e 469 624 7153 fax 800 932 6993 technical support www amx com 93 3002 06 REVL
146. eter rote Yea poe dee orae ee eene bene Ue GE a EE sossieceteeneecttesess 98 Schedule Macro Pages lt csccsscsssscescessececevesesetecsssascecesececeweehssudveseveceusbecesevecrosececosvoasecdeaess 98 Control Function Macro Schedules Page ssssssssssccsssssscsssssssssssssssssceeessssssssessssseeeees 99 Creating a New Macro cccscececeeeeesseeeseeecessecaaeeseeeeecececescssesseeeseesecesseeseeeseeseeeeees 99 VIEWING A MACIO OPTED 100 Executing a Macro cccgcccicscccccivesesdesssussenadendannsnddeseaisossacsenssascdsecdenaeccsedadsabusdcnasaddesvssesoses 100 Deleting ER EE T M 100 Scheduling a Macro m i aoraki 100 Viewing a Macro Schedule iccc c siccctecectecccosseeseessonssntsaccocccees ccsenssnesencentoceseecoseeressvensis 100 Management RFID Tags Page siicsicsiaceccscccincisseassansconenaweasensscenchantaduacdsensnocadueeteses 101 Tag Details Page oo exes i en eE rE NE E EY ea see eo E 101 Assign Tag to Device Page ccccccsssssssssssssscssscssssssesseeseececsessessseseeseeeesessaceuseesoosooosoes 102 Reporting PAGS n 103 System Reports Page isse erani o bei eue qu ERR EFE Ua E DIS VERI NARRATUR EI AIR A PUN QE URUR 103 ROOM REPONES m 104 System Reports Help Requests eese eee eene eene nnne nnne nnne entente 104 System Reports Help Requests Results ueeeeeeeeeeeeeeeeeeeeeeee ee
147. evice List Monitored Parameters section The Device Parameter page opens Click History to launch the The Device Parameter History page Deleting Device Parameter history 1 2 3 4 5 6 Select System Status from the menu on the left side of the RMS application Expand the group name containing the status you want to check Select the room name to view the device information page Click View for the selected parameter in the Device List Monitored Parameters section The Device Parameter page opens Click History to open the Device Parameter History page Click Delete Modifying Device Parameters PON e T 8 Select System Status from the menu on the left side of the RMS application Expand the group name containing the status you want to check Select the room name to view the device information page Click View for the selected parameter in the Device List Monitored Parameters section The Device Parameter page opens Click Modify The Modify Parameter page opens Edit any of the following Select the Threshold Operator from the drop down combo box Edit the threshold value in the field Threshold in Set the Status Type in the drop down combo box Set an Alert Template from the drop down combo box Enable or disable the option Advise when parameter returns to normal range If you enable this option set the Advise Template from the drop down combo box Click Reset to reset the parameter Click Save
148. evice is associated For instance if a projector is connected to NetLinx through an NXC COM2 card this table will contain information about the NXC COM2 card NetLinx Device Information Device Type The type of NetLinx device Version The firmware version of the NetLinx device Note This is not available for AxLink devices Serial Number The serial number of the NetLinx device Note This is not available for AxLink devices Device Connection The connection type of this device ICSNet TCP IP or AxLink Method This can be useful in diagnosing device connection problems Device Address The physical address of the device For ICSNet this is the hardware address of the device on the ICSNet bus For TCP IP connections this is the IP address of the device For AxLink this is AxLink The Device RFID Tracking section contains information about tracking devices with associated RFID tags This section only appears if you enable the global option for RFID support in the RMS Configuration Wizard Device RFID Tracking Enabled Allows you to enable RFID tracking for the target device The default value is Disabled Tag ID Allows you to enter the RFID tag to associate with the target device Portable Allows you to enable the RFID automatic location tracking for the target device The default value is Disabled Track History Allows you to enables RFID tracking history for the tar
149. ewing Source Usage Reports seeeeeeeeeoeeeessssssssssssssseseeeeeeeeeeeeeeeeeeresssssssssssesseseee 150 Lamp Hours Report Page erret rete bene p o rotae aede Epson aet ke ek o Eos aas ar eor ae Sa 151 Viewing Lamp Hours Reports cssccessesssssssesseeeeessesenseseeeeeseaecaseusceseeeeeesacssseeeeeeees 151 Configuration Page sessionerna euo EE DE NEM Mp M S 153 Appointment Settings Page ccscccccccsccrssecsccscsorersccarseccssecrcssesencssccenseasenscncsasseesesess 153 Configuring The System Storage Settings eese eene 153 Setting the Appointment Master Password cccccccssscssessssssssesscceesesesscesessssseeeeees 154 Configure Internal Log Page erret rane neret tro tease u pne yo eorr e in nee Eae aei eu ooE 154 Configuring the Internal Log 2 eee irte tree eene nro oko SEn e boe n e oye kun eh nhau in S 155 Enabling Disabling Internal Log eeeeeeeeeeeeeeeeeeee nennen eene eene 155 Purging the Internal Log 5 neon ttti ott one nnne a eorr eei R eee Pa iaaii 155 Configure Notification Template Page eene eene nnne 156 Create New Template Page reote teinte tee eene eet ro Le deve sese sE reii 157 Viewing a Notification Template eeeeeeeeeeeeee eene eene n nest ai ay 159 Creating a new Notification Template cesses eee 159 Deleting a Notification Template
150. eze 179 Setting the Home Page scree eei cestectesssesussaccccesepeedeesesvepeneucecsceecerec cesses tosses 179 ee Resetting Column Sorting 5 2 o ree iter eae eines ves eoo ee eoe D eee t erano ees p va aede EE reta Even 179 Setting Scheduling View Hours eese eene eene 180 User Profile Page fee T H 180 Editing Your User Profile 2 ein eerie teet rur eater rere Ie oro ero eL ben ea siir EES 180 Changing Your User Password cesses eene eene eene nnn nnne nennen esent nnnnnnnn 180 Setting User Notification Time Span eeseeeeeeeeee eene eene eee nnn nnne tent nennen 181 User Notifications Paga isset deir tk cte EE ste e neon e REo eR uva EY uL M epe E MEE EU EHEERORN SR EN seiss 181 Create New Notification Page eese enne eene nnne nnne nannten nnne nens 181 Creating new User Notifications eeeeeeeeeeeee eene eene eene enne enne nennen sentent nnne 182 IRSE 182 Signing O t of ker 182 RMS Touch Panel Pages auesiseeiikaseivkeipbexeduC bla PA eee Ra besar isee re sastar ER MAE d e HRK P Pep 183 a p ls sas ied sce 183 RMS Welcome Page irm tene ia Ecken pe RE Sue uta ka cst paye ni Leu Cu ERE ReE Cuv seio EVE dua E Red 183 RMS Meeting Request Dialog eerte noon re nre or tnra age nee eene poesie ne nasa 184
151. f you would rather based the Internal Log size on dates of messages set this value to 0 Internal Log Cont Keep Log Entries for Specified Number of Days This is the number of days log messages will be held in the RMS application system The default value of 90 days allows administrators to browse past log mes sages and generate historical report while keeping storage requirements low If you would rather based the internal log size on number of messages set this value to 0 Purge Internal Log Entries Delete all log entries This selection deletes all stored internal log entries from the RMS server Delete only log entries before this date Use the calendar to select the start date of the purge Total Existing Log Entries The number of internal log entries currently residing on the RMS server See Also Internal Log Report Page section on page 148 e Management Internal Log Page section on page 95 Configuring the Internal Log Select Configuration gt Internal Log in the menu on the left side of the RMS application The Configure Place a check in the box Internal Log Enabled to enable the internal log Type the maximum number of logs the RMS server is to keep in the field provided Maximum Number of Log Entries to Keep The value 0 disables this feature Type the maximum number of days the RMS server is to keep in the field provided Keep Log Entries for Speci
152. fied Number of Days The value 0 disables this feature 1 Internal Log page opens 2 3 4 5 Click Save to save Enabling Disabling Internal Log Select Configuration gt Internal Log in the menu on the left side of the RMS application The Configure Place a check in the box nternal Log Enabled to enable the internal log Remove the check to disable Select Configuration gt Internal Log in the menu on the left side of the RMS application The Configure If you select Delete all log entries no further information is needed and you can click Delete If you select Delete only log entries before this date select a date from the calendar below 1 Internal Log page opens 2 3 Click Save to save Purging the Internal Log 1 Internal Log page opens 2 3 4 Click Delete to delete Configure Notification Template Page Templates are used by the RMS application to format emails pager messages and log messages FIG 155 Each template provides the RMS application with a block of text for use in HTML emails Plan Text emails Pager messages and log messages Configuration ME Appointments IntemalLag Notification Templates Prestige Levels Licensing Hotlist Setting Configure outbound notification message templates Create New Template Template Type Name Template Hame Default Options Device P arameter Alert Default Device P arameter Alert View Device Parameter Advise Default Device P arameter
153. from Lamp Life Current Usage Average Usage and Time Remaining gt Selects all instances that are greater than and equal to the number you place in the field Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances e Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report System Reports Current Lamp Hours Results Report Viewer x EEEE M 4 Page1of1 gt M Thursday April 17 2008 Current Lamp Hour Current Usage Any Average Usage Any Time Remaining Any Room All Rooms Room Projector Model Usage Lamp Life Average Time Display Usage Remaining No Lamp Hour Data Found FIG 112 System Reports Current Lamp Hours Results System Reports Room Current Lamp Hours Results The friendly name for the room to which the monitored device is associated Projector Display Name of the projector Model Manufacturer and Model of projector Usage Lamp Life Average Usage Number of hours on the lamp Expected lamp life set i
154. g In Parameter Needing Attention List The RMS application maintains a device list for each room and the status of each device listed in that room 1 view page 2 In the Hot List page select View next to parameter needing attention This launches the room s device Click Expand All to display all system status settings Properly behaving parameters are indicated with a green check mark and any offending parameters are indicated with a red X 3 Select View for the device parameter needing attention to view the Parameter Settings Resetting a Room When Appearing In Parameter Needing Attention List If a notification has been set for a device it is necessary to reset it in the Hot List 1 Select the Hot List from the menu on the left side of the RMS application page 2 Select Reset for the offending parameter Responding To a Room When Appearing In Parameter Needing Attention 1 Select the Hot List from the menu on the left side of the RMS application page 2 Select Respond to launch the Send Response page 3 Select either a pre defined response from the drop down menu or type a response in the text field provided 4 Click Send Room Troller Failure Troller failure occurs when the internal scheduling system has failed to attach to the scheduling system mailbox account and synchronize appointments for the listed room FIG 61 Exhibit Troller Failure Failure Time Error Description An error occurred while trolling
155. g in the system must have a resource key by which to look up the display string in the language resource files This tool allows you to verify that the strings are localized and get the resource key name in the event that any changes are made to any specific string label text field or button Resources Display Resource Replaces every resource string with the key name that is used to lookup the string value Keys in the resource file This option is useful to understand exactly what key a particular field is using This is also a good way to ensure a field is properly defined Append Culture When enabled this option appends to each resource string the current culture code in Code to Strings parentheses If the string is coming from the invariant culture no code is appended This option will help to understand if a particular string is pulled from a culture specific resource file e g es MX a culture neutral resource file e g es a product specific resource file e g ClassroomManager es or from the invariant resource files The invariant resources are the default resource files used when no resource key can be found in a culture localized resource file For RMS this is US English Display Resource When enabled this option displays a table of resource information used for the current Lookup Table page This table always appears at the bottom of the rendered page Displaying Hiding Resource Ke
156. g to an external scheduling system If you are planning on integrating the room scheduling and appointment features of the RMS with an external messaging system you must configure this service to log on as a user or resource account that has Domain permissions to the target messaging system mailbox calendar or local MAPI profile This service loads automatically upon Windows boot up Click Next to continue LLR s 3 Services Register Initially the RMS services are not registered Click the Register Services button to start the registration process FIG 10 WorshipManager Services D Welcome 2 a 3 Database Product Selection Please register all WorshipManager Services 3 Web Services services kg RMS Server is registered Services Register X RMS Netlinx Connection Manager is registered Start E Licensing X RMS Communications Manager is registered 5 OS Permissions C system Settings Ed Rms scheduling Manager is registered EJ Finished AMXe m FIG 10 RMS Configuration Wizard Register RMS Application Suite Services If the External Appointment Management Scheduling System option was selected in the Appointment Management Scheduling System step the service registration prompts you to select a user account which the scheduling service will utilize for appointment access functions This is important for some scheduling systems where specific user account
157. ge allow you to run a variety of different reports that help you diagnose and improve the user s experience with the system network System reports are organized into the following categories Room Reports Power Reports Quality of Service Reports Organizer Reports Refer to the Reporting Page section on page 103 RMS Web User Interface Cont Configuration Page The options contained in the Configuration Page allow you to configure many aspects of the RMS system Configuration options are organized into the following categories Appointment Settings Events Internal Log Notification Templates Prestige Levels Licensing Hotlist Setting Refer to the Configuration Page section on page 153 Help Page The Help Page is a list of links that can aid you in getting the best uses out of the RMS application Refer to the Help Page section on page 165 Sitemap Page The Sitemap Page is a hierarchal list of links to every page available within the RMS application this page is restricted and populated according to the role of the user currently logged in to the RMS application Refer to the Sitemap Page section on page 169 RMS Scheduling Page The RMS Scheduling Page provides links to viewing the application schedule cre ating an entry to the schedule and access to the PDF version of the User s Guide Refer to the RMS Scheduling Page section on page 171 RMS User Page The RMS User Pages
158. get device This option is only available if you enable the global system RFID History Tracking option The default value is Enabled The checkboxes in the Device Logging section indicate if the device will report any errors to the various logs Green checks are enabled and red Xs are disabled Device Logging Syslog Green checks enabled Internal Log Red Xs disabled Windows Log SNMP Trap See Also Internal Log Report Page section on page 148 Viewing a Device Log section on page 74 LLAAA AA A A 7 Modify Device Information Page To modify a device click Modify The Modify Device Information Page allows you to change values FIG 67 Device Information for Room Steve 700 Device Information Name Main Touch Panel Manufacturer AMX Corp Model CV15 Video Touch Panel Manual URL Description Serial Number Netlinx Device Information Device Type CV15 Video Touch Panel Version v2 55 78 Serial Number 22521153230119 Device Connection Method TCP IP Device Address 192 168 228 32 Device RFID Tracking Enabled v Tag ID 10003c Track History C Track all RFID status changes Device Logging Syslog Interns Log Windows Log SNMP Trap FIG 67 Modify Device Information Page While in this screen you can make changes to the Device Informati
159. gged and dispatched via SMTP an SNPP as described above However the Advise template assigned to the parameter or the default Advise template if no template has been assigned to the parameter is used to generate the text for the log entries and messages Scheduling System Plug ins For instructions on installing and configuring the various scheduling plug ins available for RMS refer to the Installation Guide provided with your particular Plugin RMS Scheduling Plugin documentation is also available to view download from www amx com RMS Resource Management Suite 12 RMS Administrator s Guide Getting Started Running the Configuration Wizard The RMS Configuration Wizard runs during your initial installation of the RMS application Thereafter to access the wizard click on the Start button select Programs AMX Resource Management Suite and select RMS Configuration Wizard For information concerning the RMS Configuration Wizard consult the RMS Configuration Wizard section on page 15 Adding NetLinx Systems As Rooms All NetLinx systems in the RMS application must be associated with a room to enabled equipment monitoring When new NetLinx systems connect to the RMS application they automatically show up in the Hot List and can be added as a room directly from the Hot List 1 Click on Hot List in the navigation menu 2 Unassigned systems are listed at the bottom of the page Click the Add Room link for the NetLinx system y
160. guration Wizard will make the appropriate changes to your IIS configuration when you click Create Virtual Web Directory These include creating a virtual directory creating an ASP application for this directory and setting the Enable Parent Paths option to true 1 Enter the name of the virtual directory used for the RMS web pages in the Virtual Directory Alias Name field 2 Click Create Virtual Web Directory the Configuration Wizard will make the appropriate changes to your IIS configuration 3 Click Next to proceed Services The RMS server software is comprised of a collection of Windows NT Services NT Services allow the program to load automatically on computer boot up and to run unattended without a user being logged onto the computer NT Services must be registered with the Windows operating system C For more details and configuration information on the RMS NT Services please see the RMS IT Administrator s Guide available to view download from www amx com NOTE RMS services are compatible with Microsoft Windows 2003 and newer operating systems You must register all services before proceeding to the next step WorshipManager Services C welcome C Database WorshipManager is comprised of separate services Services will allow the Product Selection program to execute automatically on boot up and allow the program to run without E web Services a user being logged onto the computer PS Services Servi
161. he meeting room FIG 164 RMS Welcome Page RMS Welcome Page M LATER v Meeting e Winston Churchill April 19 2007 O 7 00 a m 9 eem 1 Meeting room schedule The schedule for the meeting room Navigate back and forward through the schedule using the EARLIER and LATER buttons at the top and bottom of the schedule Select a reserved time to view its information Meeting room name The name of the meeting room Meeting room status The current status of the meeting room Room Available or Room In Use Welcome image If configured a welcome image appears in this space aj A j N Meeting information The time span and welcome text of a meeting selected in the meeting room schedule Date and time The current date and time Create Meeting When available create a meeting and reserve the room Selecting this button launches the RMS Meeting Request Dialog section on page 184 8 Extend Meeting When available extends the reserve time for the meeting room RMS extends in increments of 15 minutes Reoccurring meetings cannot be extended 9 End Meeting Ends the meeting early and makes the room available to the schedule Reoccur ring meetings cannot end early 10 Ring Doorbell Triggers a sound and or a popup on the panel inside the room 1 About RMS Opens the About RMS popup RMS Meeting Request Dialog When scheduli
162. hipManager can track device parameter changes and provide v Appointments reports based on the tracked history v SMTP v sNPP WorshipManager can automatically remove report history records v SNMP E that are older than the specified number of days below v Logging v Syslog Delete Report Entries After 30 zi days v Reporting v Time Sync v Name amp Logo FF Finished AMX E FIG 37 RMS Configuration Wizard Reporting Options Place a check next to Enable Reporting to allow for this function You must also specify the number of days for RMS to track The default is 90 days The larger the number of days the greater the number of records the database needs to store and the longer report queries take to run NOTE Click Next to continue System Settings Time Sync RMS can maintain time and date synchronization between the RMS server and the remote NetLinx systems Set synchronization preferences in the Time Synchronization screen FIG 38 Time Synchronization f OS Permissions t PS System Settings NetLinx WorshipManager can automatically synchronize all connected Security NetLinx systems times and dates based on the time and date of Administrator the VWorshipManager server Time synchronization will occur Scheduling when a NetLinx system initially connects and once per day Appointments thereafter SMTP SNPP Syncronize MeetingManager Server Time Date SNMP Logging Syslog Repo
163. ia IP Security Any security related issue It might be appropriate to classify issues that might nor mally be classified as Control System or Network errors as Security issues instead This might include a touch panel going offline or loss of communication with a projector depending on the physical security of these devices status Notification Process As NetLinx sends parameter updates to the RMS server the RMS server checks to see if the parameter s threshold value has been reached This comparison is made by checking the previous value of the parameter against the threshold and by checking the new version of the parameter against the threshold using the threshold comparison operator If the comparison for the old value is False and the comparison for the new value is True then the parameter triggers an Alert message If the comparison for the old value is True and the comparison for the new value is False then the parameter triggers an Advise message Therefore an Alert message is generated when a parameter reaches its threshold and an Advise message is generated when a parameter returns to its normal operating range Alert Messages When an Alert message occurs the RMS server first checks to see if the message should be logged to the various log services A message is created for each log service using the Log Text of the parameter s Alert template or the default template if a custom template has not been assigned Next
164. ication Configuration settings Alert Template The notification template to use when the parameter s value is outside the normal operating range Advise when parameter The RMS application sends a notification for a parameter when it returns to its returns to normal range normal operating range Advise Template The notification template to use when the parameter s value returns to the normal operating range Alert Macro The Control Function macro that executes when a device parameter exceeds its configured threshold The Execute Global option allows you to select any defined macro in the system and when the parameter Alert occurs the macro executes in every room that is part of the macro The Execute Room option allows you to select a macro defined for the room and when the Alert occurs the macro executes in the room Advise Macro The Control Function macro that executes when a device parameter returns to its configured threshold The Execute Global option allows you to select any defined macro in the System and when the parameter Advise occurs the macro executes in every room that is part of the macro The Execute Room option allows you to select a macro defined for the room and when the Advise occurs the macro executes in the room History Launches the Device Parameter History Page section on page 70 Modify Launches the Modify Parameter Page section on page 71
165. ice for each NetLinx system that reported Offline between the start and end dates for all rooms included in the report FIG 119 This report is based on the System Online parameter Reporting Vf System Reports IntemalLog Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports System Online Period Any QOS Any M Time Offline Any h Offline Count Any v Residence O All Residences Selected Residences 3 6 C Demo Systems eB C No residences available in this Group 3 6 C united states 3 6 AMX Regional Offices i AMX Northeast Regional Office d AMX Rocky Mountain Regional Office AMX South Central Regional Office AMX South Regional Office 5C AMX Southeast Regional Office FL AMX West Reninnal Office v Run Report FIG 119 Quality of Service Reports System Online Quality of Service Reports System Online Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances a 53 Quality of Service Reports
166. icensing page opens 2 Allavailable license information is listed in this table Adding a Client License 1 Select Configuration Licensing in the menu on the left side of the RMS application The System Licensing page opens 2 Click Add License to enable the Add Client License section 3 Typethe AMX provided License Certificate and License Key in the available fields 4 Click Save to save Cancel to cancel Removing a Client License 1 Select Configuration Licensing in the menu on the left side of the RMS application The System Licensing page opens 2 Click Remove for the selected license 3 Confirm the removal of the license Hotlist Settings Page The Hotlist Settings page allows you to create custom system responses to Help and Maintenance requests FIG 159 Configuration Events Intemallog Notification Templates Prestige Levels Licensing Hotlist Setting Configure the Hotlist settings Pre Defined Help Response Create New Help Response Response No records found FIG 159 Hotlist Settings Page Hotlist Settings Page Response A text field for input of custom response Insert Adds new Help response Cancel Exits the text Create New Help Response page without creating response Creating a New Help Response 1 Select Configuration Hot List Setting in the menu on the left side of the RMS application The Hotlist Settings page opens 2 Click C
167. icipants for Attendees Participants Participants Visitors scheduled activity Activity scheduler Organizer Instructor Facilitator Exhibitor Sequence executed Preset Preset Preset Sequence at time of scheduled activity Topic for scheduled Subject Scheduled Topic Instructor Topic Facilitator Exhibit Details activity by Scheduled by VenueManager IntelligentManager HomeManager Location Venue Room Residence Scheduled activity Event Meeting Activity Participants for Participants Attendees Guests scheduled activity Activity scheduler Scheduler Organizer Scheduler Sequence executed Preset Preset Preset at time of scheduled activity Topic for scheduled Event Details Subject Scheduled by Event Scheduled activity Booked by by Device Monitoring Framework The RMS application provides device monitoring through a user extensible framework This framework allows you to customize what devices are monitored the conditions that indicate a problem or fault and what type of problem or fault this condition represents The RMS application generates notifications when a fault condition occurs as determined by the notification configuration Each room has one or more monitored devices Each device can be a physical device such as a video projector or a logical device like the RMS application software However each monitored device must be associated with a NetLinx connected device In the case of a video projector this device would
168. if the device will report any errors to the various logs View This link provides more details for the device settings and allows them to be modified See the Device Information Page for more information Each device can have one or more monitored parameters They are collapsed within the table directly below the device and contain the following information Device List Monitored Parameters Name The name of the parameter being monitored Current Value The current value for the parameter Status This checkbox indicated if the parameter is operating within or outside of its threshold value The tool tip for this checkbox provides details about the threshold for the parameter e Status Type This is the status type with which the parameter is associated View This link provides more details for the parameter settings and allows them to be modified See Device Parameter Page section on page 68 Create Device Page The Create Device page allows you to enter device information for a monitored device FIG 64 Create Device Select Room _ iain33002 ne Device Information Name Manufacturer Model Manual URL Description Serial Number Device RFID Tracking Enabled lv Tag ID 335353252 m Clear Portable O Automatically relocate this device Track History Track sll RFID status changes Device Logging FIG 64 Create Device Page Access thi
169. ign Remove 20000a 143 9556 5 9 2008 10 24 06 AM Steve 700 96 1 1 Display View FIG 93 Management RFID Tags page Management RFID Tags Page Options Tag ID The numerical identification tag Opens the Tag Details page see the Tag Details Page section on page 101 for more information Signal Strength The tag ID s current signal strength reported as a percentage If an RFID reader cannot detect the RFID tag the field displays a level of 096 Battery Level The percentage of power remaining in the RFID tag s battery If an RFID reader cannot detect the RFID tag the field displays the tag s last known battery level Last Time Stamp The last update to the tag ID s information Room Name The room assigned to the RFID tag Opens the View Room Settings page see the View Room Settings Page section on page 79 for more information Reader Address The address of the RFID reader Device Name The type of device assigned to the RFID tag Options Assign Enables you to assign the RFID tag to a device Opens the Assign Tag to Device page see the Assign Tag to Device Page section on page 102 for more information Hemove Removes the RFID tag from the list View Enables you to view and edit the device assigned to the RFID tab This option opens the Device Information page see the Create Device Page section on page 93 for more information Detected Location The current locatio
170. igned to them f you change the room selection the device listing repopulates with updated device data RFID Enabled Allows you to enable RFID tracking for the target device Portable Allows you to enable the RFID automatic location tracking for the target device Track History Allows you to enables RFID tracking history for the target device Note This option is only available if you enable the global system RFID History Tracking option in the RMS Configuration Wizard Reporting Page NOTE System Reports Page The RMS applications support a variety of different reports designed to help you diagnose and improve the user s experience with the system network The system reports are organized into the following categories Room Reports Power Reports Quality of Service Reports Organizer Reports Each report is rendered and displayed on the Report View page While the information varies based on the report run your options are always the same You can output the report the following ways H m FIG 96 Report Output Options Generates a PDF version of the report Generates a Excel version of the report Generates a HTML version of the report Generates a Word version of the report oO PON Prints the report Popup pages must be enabled on the web browser to export or print system reports Room Reports System Reports Help Requests Reporting e System Reports Intemal
171. iled Results System Reports Help Requests Detailed Results Residences The rooms where the requests occurred Date Time The date and time the request occurred Help Request The help request that occurred System Reports Residence Usage This report provides the number of hours all rooms included in the report have been scheduled via the RMS application s scheduling feature within the parameters specified FIG 101 If the scheduling features of the RMS application are not being used this report will not contain any useful data Reporting Q System Reports IntemalLog Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Residence Usage he Period Any v Hours used Any v Residence O All Residences Selected Residences 3 6 C Demo Systems b B 7 No residences available in this Group C united States eg C AMX Regional Offices 3 7 AMX Northeast Regional Office AMX Rocky Mountain Regional Office AMX South Central Regional Office AMX South Regional Office SC AMX Southeast Regional Office FL AMX West Reninnal Office E ELE CIL DI 3 3 3 3 d Run Report FIG 101 System Reports Residence Usage System Reports Residence Usage Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in
172. intment Management Management Schedule System features of RMS but do not want to connect to an external scheduling system External Appointment Select this option if you want to use the Appointment Management Management Schedule System features of RMS with an external scheduling system If you wish to use an existing scheduling system choose the External Appointment Management Scheduling System option Otherwise select Internal Appointment Management Scheduling System FIG 2 NOTE NOTE E welcome r Scheduling System Welcome Scheduling WorshipManager will allow appointment management and scheduling using Database one of the following methods Product Selection Ej a Web Services mE Services amp E Licensing WorshipManager can manage appointments and scheduling 0S Permissions internally Appointments can be created modified and deleted via a ES System Settings web based interface Finished External Appointment Management Scheduling WorshipManager can interface to existing scheduling systems such as Microsoft Exchange Novell GroupWise and Lotus Notes AMMe cde e FIG 2 RMS Configuration Wizard Scheduling System External scheduling interfaces may be obtained from an AMX dealer and installed separately See the RMS Supported Scheduling and Mailbox Interfaces section on page 2 Click Next to continue to Database Database RMS uses a single
173. ition The comparison operators Less Than Less Than or Equal To Greater Than Greater Than or Equal To Equal To and Not Equal To can be used for string and number parameters The comparison operators Contains and Does Not Contain are primarily used for string parameters For example Lamp Hours might have a threshold value of 1000 and any value over this would require maintenance The comparison operator would then be Greater Than When this parameter changes from a value that is not greater than 1000 to a value that is greater than 1000 the fault status is set When the value changes from a value greater than 1000 to a value not greater than 1000 the fault status is cleared These values are supplied during registration but can be modified by the administrator from the RMS application console Status Type The status represents the type of problem a faulted condition represents Status Types include Help Request Maintenance Request Room Communication Error Control System Error Network Error Security and Equipment Usage For example when Lamp Hours changes from an un faulted not greater than 1000 to a faulted greater than 1000 this change represents a Maintenance Request status that requires an AV technician to repair the equipment If the Device Online parameter changes from Online to Offline this change could represent a Security or Control System Error status
174. k View Log The Internal Log Report page opens Executing a Device Control Function BON Select System Status from the menu on the left side of the RMS application Expand the group name containing the status you want to check Select the room name to view the device information page Click Device Control The Execute Control Function page opens Only control functions available in this room are listed in this page You can change rooms via the Select Room drop down combo box Navigate to the control function you wish to execute in this room by double clicking on each function and device type Click Execute Management Page Overview The screen images included in this document show the term Exhibit rather than Room for this tab and associated options The terms are interchangeable as different versions RMS are specifically tailored to different types of installations in this case venues Management Rooms Page The Management Rooms page is shown in FIG 72 Management rum Rooms Users Permissions Notifications Systems Devices IntemalLog Control Functions RFIDTags View and manage configured rooms Create Group Create Room Send Message to Rooms 6 Room Hame Licensing Serial Humber IP Address Host Name System Number Online Options Steve 700 SIP 210503p4440948 192 168 228 31 steve 700 1 View Devices Bg CardFrames Mew FIG 72 Management Rooms Page C
175. lected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report Quality of Service Reports Device Online Results Report Viewer Residence Device Online Tuesday October 24 2006 Note Only devices with quality of service below 100 are shown Export ss S w S M 4 Pagetofi gt M All devices have 100 quality of service Device Quality of Time Offline of Times Service Minutes Offline FIG 122 Quality of Service Reports Device Online Results Quality of Service Reports Device Online Results Residence The rooms being tracked for usage Device The name of the device reporting online Quality of Service 96 The percentage of quality of service Time Offline Minutes The amount of time in minutes the device is offline of Times Offline The number of times the device has reported offline Quality of Service Reports Device Communications This report provides the count number of minutes and quality of service for each NetLinx device that was not able to communicate within the parameters for all rooms included in the report FIG 123 This report is based on the Device Communicating parameter Reporting of System Reports Internal Log Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Device Communications Vj Peri
176. lems This information is registered automatically by the RMS application Parameter Values Each parameter has a set of values used to determine what conditions indicate a problem and what type of problem this condition represents These values are supplied when the parameter is registered and consist of the following Parameter Values Name This is the name of parameter This name is displayed on the RMS application con sole and readily identifies the parameter Parameters are tracked by name so this name must be unique within the parameters of a given device For instance you can have multiple Lamp Hours parameters as long as there is only one Lamp Hours parameter per monitored device Parameter Type This indicates if the value is a number or a string This information is used to determine how to perform certain operation such as addition and comparisons between the new and threshold values For instance comparing 10 and 2 as strings results in 10 less than 2 but comparing them as numbers results in 2 less than 10 Value and Units This is the current value of the parameter Units are appended to the value when displayed in the web console Threshold Value and The threshold value is the value for which this parameter is considered to indicate a Comparison Operator problem or fault The comparison operator is used to detect when the value changes from the un faulted to the faulted cond
177. log Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Help Requests Mi Period Any h Request Count Any v Residence O All Residences 6 C Demo Systems i be C No residences available in this Group S C united states 2g C AMX Regional Offices i L8 AMX northeast Regional Office 3 7 AMX Rocky Mountain Regional Office 3 C AMX South Central Regional Office 7 AMX South Regional Office SC SJ C AMX Southeast Regional Office FL 3 F amx West Reninnal Office v Run Report FIG 97 System Reports Help Requests This report provides a count of all help requests entered by an organizer within the parameters designated System Reports Help Requests Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Options Request Count gt Selects all instances that are greater than and equal to the number you place in the field Selects all instances that are equal to the number you place in the field e lt Selects
178. log section on page 184 7 Extend Meeting When available extends the reserve time for the meeting room RMS extends in increments of 15 minutes Reoccurring meetings cannot be extended 8 End Meeting Ends the meeting early and makes the room available to the schedule Reoccur ring meetings cannot end early 9 Run Preset If the meeting was created on the Scheduling page of RMS the user had the option of creating a preset The preset option allows you to execute it automati cally or by this button See the Creating an Appointment section on page 176 10 Date and time The current date and time 11 Room Calendar Launches the calendar popup for the room schedule Reservations for the selected room are displayed here 12 Do Not Disturb Selecting this button displays a Do Not Disturb dialog on the RMS Welcome Page section on page 183 and disables the doorbell feature 13 Help Launches the RMS Help Request dialog You must establish who receives the request 14 Service Request Launches the RMS Service Request dialog You must establish who receives the request 15 Exit RMS Exits the RMS panel pages Finding a Meeting In a Room s Schedule 1 Press the EARLIER and LATER buttons within the Meeting room schedule area 2 Once you have located the meeting press the meeting to see more information Creating a Meeting At The In Room Panel 1 Within the In room page press Create Meeting The RMS Meeting Request di
179. logged as set by the server Room Name The name of the room to which the device is assigned Device Name The assigned name of the device Parameter Name The assigned name of the parameter tracked by the system status Value The tracked value as it relates to the assigned parameter Delete Clears the Device Parameter History Modify Parameter Page Make changes to existing device parameters via this page Parameter Information for Room Steve 700 Device System Parameter Settings Name Curent Value Threshold Operator Threshold Status Type Alert Template Equal To x Offine f gt E 1 Room Communication Error v Default Device Parameter Alert Advise when parameter returns to normal range L1 Advise Template Alert Macro Advise Macro O Execute Global Control Function Macro Execute Room Specific Control Function Macro v o Execute Global Control Function Macro Execute Room Specific Control Function Macro x FIG 70 Modify Parameter Page Parameter Settings Name Current Value The friendly name of the parameter You cannot change the value of this parameter The value of the parameter Threshold Operator A drop down selection the threshold designator for the parameter Threshold The threshold value Status Type A drop down selection for the category to which the parameter bel
180. ment is configured through the Configuration Wizard Two options Use Account Management and Allow Anonymous Access are configured by the Configuration Wizard Windows Authentication The RMS web application supports the use of Integrated Windows Authentication In order to use this feature you must enable Windows Authentication for the RMS Virtual Web Directory and ensure that RMS is enabled for user authentication Ifusing Integrated Windows Authentication you can not enable anonymous access If you are using the scheduling features of RMS you will need to configure the dynamicResources folder in the RMS Virtual directory to allow anonymous access The RMS services will automatically detect if the RMS web application is configured for Integrated Windows Authentication and apply the following behavior Administrative Web Pages In the RMS administrative web pages the web application will auto detect the integrated windows username and attempt to authenticate this user account to a user account in the RMS database If the username is defined in the RMS database the user is automatically logged on and the user s security permissions are applied to the user s session If the integrated windows username is not found in the RMS database a login prompt will be provided to manually log on to the RMS administrative pages If using Integrated Windows Authentication the user s password in the RMS database need not be synchronized with the actual
181. mplete Database Removal Process After the database has been removed the Database Wizard performs a database connection test and then returns to the main menu Importing Data The Database Wizard can import data files that were exported using this tool This data file is an XML formatted collection of all the records in the database This process is useful if you have created a new database and want to import data from an existing alternate database After selecting Import from the Import Export menu you are prompted to select the import file After selecting the import file click Next to begin the import process AM Database Wizard Importing to Database The RMS DATABASE import has completed successfully Please click Next to configure system DSN Total Tables 23 Total Duplicates 0 Total Records 648 Total Errors 0 Total Fields 2260 Import File C Program Filesv amp MX Resource Management Suite Database RMSDatabaseStructure xml AMX Cancel FIG 51 Importing Database Complete After the import file has been processed the Database Wizard will return to the main menu Exporting Data The Database Wizard can export all records in a database to a data file This data file is an XML formatted collection of all the records in the database This process is useful if you want to migrate to another database platform and want to export all records from your existing database It can also be used to
182. n Key 4187B024F8B43939306 B2E6 E83D8984F Authorization Valid for 5 Client Licenses en FIG 20 Add Client License 1 Enter the Client License Certificate ID and the Authorization Key in the appropriate fields 2 Click OK to complete the client license entry If you do not wish to enter additional client licenses click Next to continue If you do not have a RMS license key installed and you opted to operate in Standard mode the Configuration Wizard indicates the key was not detected and the Software Serial Number reads Standard Edition Click Next to continue 2 NOTE OS Permissions Certain NTFS and registry access permissions may be required by the AMX RMS Scheduling Manager service to access resources on the RMS server For more details and configuration information on NTFS ASP NET IIS and DCOM permissions please see the RMS IT Administrator s Guide available to view download from www amx com OS Permissions Service User The Configuration Wizard automatically creates the appropriate NTFS and registry access permissions for the service user account Below is a list of files and directories that require special permissions Web NTFS Permissions RMS Registry Access The RMS Scheduling Manager service user account must have read and write registry access permissions to the registry key HKEY LOCAL MACHINE SOFTWARE AMX Corp RMS If the External Appointment Management Scheduling
183. n of the device Tag Details Page The Tag Details page FIG 94 displays information about the RFID tag including the Room Name Reader Address and Signal Strength of the tag This information is view only Tag Details Tag ID 20000a Acquired Tag Details Room Name Reader Address Signal Strength Steve 700 96 1 1 120 FIG 94 Tag Details Page Assign Tag to Device Page Click Assign on the Management RFID Tags page to assign a device to an RFID tag via the Assign Tag to Device page FIG 95 Use the options on this page to select the appropriate Room and Device to assign to the selected RFID tag Assign Tag to Device RFID Tag ID 100032 Room Name Steve 700 AAA Untagged Devices MURUS RFID Reader 1 RFID Enabled V Device Enabled for RFID Support Automatically relocate this device when RFID detected Room changes Track all RFID Status Changes for Historical Reporting Cancel FIG 95 Assign Tag to Device page Assign Tag to Device Page Options RFID Tag ID The RFID tag ID for the targeted device This option is read only Room Name A list of available rooms in the RMS system with Asset licenses The default value for the room is the current room in which the RFID reader detects the RFID tag Untagged Devices A list of untagged devices in the room The listing displays all devices located in the currently selected room that do not have RFID tags ass
184. n the RMS application This is the threshold of the Lamp Hours parameter Average use in Hours Day based on historical data in the RMS application Time Remaining Estimated time remaining in days on the lamp based on the expected lamp life and average usage per day f the lamp is past the established threshold it displays Replace Lamp in red f there are 14 days or less left on the lamp it is displayed in orange f there are 7 or less days left on the lamp it is displayed in red Power Reports Power Reports System Power This report provides the number of hours each system has been powered on within the parameters for all rooms included in the report Reporting N fi System Reports Internal Log Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports System Power M Period Any v Hours used Any Residence All Residences O Selected Residences Run Report FIG 113 Power Reports System Power Power Reports System Power Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all
185. n this box activates the notification Users The user or role for this notification This field is required Email Pager The user addresses for this notification Check the addresses which should be contacted for this notification You can enter up to 100 characters for an email address Creating a Notification 1 In the Management Notifications Page select Create New Notification The Create New Notification page FIG 82 on page 89 opens 2 Check the box next to Enabled to activate the notification 3 Setthe Groups Rooms value for the notification Select a group of rooms a single room or all groups and rooms in the RMS system from the drop down combo box This field is required 4 Setthe Users value for the notification Select a role or individual user in the RMS system from the drop down combo box This field is required 5 Set the Status Type value for the notification Select all status types or designate a specific status from the drop down combo box This field is required 6 Selectthe delivery method for the notification Place a check in each box to enable that option These values correspond to those set for each user in RMS T Click Save Editing a Notification Security settings dictate your ability to add modify delete notifications for anyone or yourself 1 In the Management Notifications Page select Edit The Edit Notifications page opens 2 Edit any of the following Check
186. n using third party scheduling system Allows creation of presets executable via the RMS web interface Allows scheduling of presets via the RMS web interface Allows display of a device s status on off error etc via the RMS web interface Allows triggering of notifications based on device status Allows for end users to send help requests SISISISI S S Licensing Server Licenses To obtain RMS licensing contact AMX at AMX Global Customer Service 800 222 0193 service amx com or contact your AMX dealer r Licensin 5 Welcome 9 Sj Database Product Selection 3 Web Services PS Services Sj Licensing Server Licenses Server license key detected Server is licensed Client Licenses WorshipManager requires a server license and additional client licenses for each independent room or reporting location in the system 5 OS Permissions 5 System Settings Software Serial Number Edit Server License Information Serial Number should be with your RMS CD if not please contact AMX AMX do a FIG 16 RMS Configuration Wizard Server License Detected hl Click Next to continue If you do not have a RMS license key and you opted to operate in Standard mode the Configuration Wizard indicates the key was not detected and the Software Serial Number reads Standard Edition Click Next to conti
187. nal Log size on dates of messages set this value to 0 and set Delete Log Entries After ee 3 Logging Options Cont Delete Log Entries After Enter the number of days If you would rather base the internal log size on number of messages set this value to 0 and set Keep Maximum Log Entries Enable Windows Event Log Select this option to enable event logging Log Informational Messages If this option is selected the RMS server logs all informational type messages to the windows event log It is not recommended to use this option if a large number of messages are posted to the event log Log Warning If this option is selected the RMS server logs all warning type messages to the Messages windows event log It is recommended to use this option to record any warning level notifications Log Error If this option is selected the RMS server logs all error type messages to the windows Messages event log It is recommended to use this option to record any error level notifications Click Next to continue System Settings Syslog SYSLOG logging can also be used to log messages You need to supply the Syslog Server IP Address or hostname and the Syslog IP Port to enable communication in the SYSLOG Options screen FIG 36 The default SYSLOG IP port is 514 and does not need to be changed unless you have a custom Syslog configuration OS Permissions E Sys
188. nce The Maintenance Request status for this room and its devices Network The Network status for this room and its devices Security The Security status for this room and its devices Rooms are displayed in a tree view of groups and rooms By default all groups are rolled up unless an error has occurred In that case the group containing errors is unrolled Show Triggered redraws using the default view Expand all unrolls all groups Collapse all rolls up all groups Refresh refreshes this page The Room Power Status field will display a green power icon when the room power is on Under normal operating conditions this page will display the power status for all rooms with a green check in all error columns If an error does occur the System Status page will display a red X for the room with the error Additionally the error will appear as an item in the Hot List Auto Refresh The System Status Page and the View Devices Page FIG 63 on page 62 auto refresh every 30 seconds by default You can turn on off the auto refresh by Setting ForcePageRefresh to true false in web config file You can also set how often you want the page refresh by changing PageRefresh in web config file Viewing System Status Information To access the System Status page 1 Select System Status in the menu on the left side of the RMS application 2 Any rooms containing a parameter needing attention are expanded for viewing Viewing
189. nction macro Schedule Macro Page After you have created a Control Function macro you can schedule when it executes and opt to define it as being recurring via options in the Schedule Macro page FIG 91 Scheduling Detail Select Shutdowns v Scheduled By Exhibit Details Scheduling Time StartTime 10 4 2006 E 3 w 30 v PM v Recurring FIG 91 Schedule O acro Page Schedule Macro Page Options Select Macro A drop down list of available macros Scheduled By The user who has scheduled the macro to execute Subject A text field to provide descriptive information about why this macro has been scheduled Start Time A text field for the date mm dd yyyy the macro has been scheduled You can click on the calendar icon to select the date The three following drop down combo boxes represent hour minute and designation for ante meridiem vs post meridiem AM PM in that order Enabled Make recurring When checked this option makes the scheduled macro a recurring event Pattern Daily Makes the recurring scheduled macro a daily pattern Every days s text field for number of days between daily recurring macro Every weekday executes the daily macro only Monday Friday Weekly Makes the recurring scheduled macro a weekly pattern Every week s text field for number of weeks between weekly recurring macro Select the day the weekly scheduled macro is to exec
190. nen eet see Eppure rp rese ga ee eno SE esee ene suere uaa 165 View Readme te 165 System Diagnostics PER M 165 Status PAGE e O 165 Checking System Status oerte ERE Hiero Rene een SE PER deep KEEN a e e app ias 165 Connections Page M 166 Checking RMS connections ic ccc ccssecccseseseccscescsenssessscecceueccesesseseseesensectooceoeseeresensevesss 166 Restarting Connection Server cccccsssssceeseeceeesseesscesceeeeeeccessssscseeeseeeeeessessseeseeseeeeees 166 Resources Page R 166 Displaying Hiding Resource KeyS ccccscssssssssssssscceeessssscsssssssseeseseeesessssssesessseeeees 166 Appending Culture Codes to Strings csssssssssssccessssscssesssssssssseseceessessscssssesenseeees 166 Displaying the Resource Lookup Table ssssssssssscscssesssssssssssssssseeeeesesssssssssseneees 167 Debugging Page eerie tite eter ette Pr ne aene IEEE Eea IER e Ies pea Ese E Re SERERE ERREUR 167 Setting Debug Options And Debugging The RMS Server eee 167 Sitemap Page er QN 169 e Qul P 169 RMS Schiedulihg Page tup xo de aUo Vd HDI n VHPHEREANIPEP a UY BXXE CHA FUNEM ER ER S KU S ENTE 171 ucc e 171 View Schedule Page We 171
191. nfirmation This value is required First Name The first name of the user assigned to this account This value is required Last Name The last name of the user assigned to this account This value is required Phone User s phone number Mobile Phone User s mobile phone number Fax User s fax number Email 1 Email 2 User s email address The drop down menu allows you designate the email Email 3 Email 4 address as the default account send a plain text message HTML message or Pager Message Test sends a message to the email address When established RMS will use the account to send notifications You can enter up to 100 characters for an email address Pager Provider A drop down list of pager providers This option is only available if the RMS server has been configured to use Simple Network Paging Protocol SNPP Pager Number The number for contacting the pager with notifications Notification Time Span Disable Notifications When selected notifications are not sent to this user Always Send Notifications When selected all notifications are sent to this user Only Send Notifications On The RMS server will send notification only within the designated parameters Place a check in the box next to the days of the week you would like to receive notifications Start Time End Time The three drop down menus represent hour minute and designation for ante meridiem vs post meridiem AM
192. ng Attehtioli cer eco i ohepne eee tk ox n pu ken EMM ERU REN EU RUE MEN gisas 58 Viewing a Room When Appearing In Parameter Needing Attention List 58 Resetting a Room When Appearing In Parameter Needing Attention List 59 Responding To a Room When Appearing In Parameter Needing Attention 59 ROOM Troller Failure e 59 System Status Pate unexedirhimetinke np denied P ULUNIPUN E orones ronron aranesa M tM SEES 61 a p M 61 PRUE RETIN wickets T 61 Viewing System Status Information cione nre tonne eor te to thea reae o nasa eit eas Pseud 61 Viewing Device Information on the System Status Page eene 62 View Devices Page M 62 Create Device Page sssssssssesscsssseeseeseeeeseceseaaeeeeeeeeeecccsssseeseesseesseesesessenseeeeeeeaes 63 Execute Control Function Page eese eene eene nennen nennen nennen nnn nannten nennen 64 Device Information Page orto t or tto leere nets e erroe eio ee gos eUo RR Coen annee 65 Modify Device Information Page eese eee nnne tens nete nnnis 67 Device Parameter Page ccccsssssssscssscssssssesseesceeseessnesseeceseceesscesceeceeseeessssessesseseseeseees 68 Device Parameter History Page ccce en enne nnne nnn nnne nnn nnne 70
193. ng a meeting at the Welcome panel it is necessary to provide the scheduler with information and parameters for the meeting Meetings scheduled at the panel are non repeating meetings only Touch the fields to select them Reserve Meeting Sean lt date gt Siig lt time gt Era duration Subject lt subiect gt Message BM lt message gt D Back ear Delete x Ns vee FIG 165 RMS Meeting Request Dialog RMS Meeting Request Dialog Start Date The start date for the meeting reservation Start Time The start time for the meeting reservation Duration The length of time the meeting reservation is to run press the and buttons to add and remove time respectively Subject Subject field for the meeting reservation The subject is displayed in the scheduling information Touch the field to select and use the keyboard a the bottom of the screen Message Message field for the meeting reservation The message is displayed on the panel and part of the scheduling information Touch the field to select and use the keyboard a the bottom of the screen Keyboard QWERTY keyboard for inputting text in designated fields Cancel Exits the Reserve Meeting dialog without creating a meeting Reserve Places the request for meeting reservation with the scheduling troller In the event of a conflict the request is denied Finding a Meeting In a Room s Sche
194. ng the schedule in either Day Week or Month view Day View Page The Day view lists all appointments for the selected room on a particular date Double clicking within the hour launches the Add Appointment Page section on page 173 Day View Select a room A drop down list for all rooms available for schedule Select Date A navigation calendar that indicates the current date and allows you to select other dates by clicking Appointments with a lock icon indicate that you do not have the proper permissions to access that appointment Appointments with a key icon indicate password protection and you must provide the correct password to access the appointment Today brings you back to the current date Room Information Name The name of the room Location The location of the room Occupancy The maximum number of individuals held in this room Timezone This is the time zone setting for the room Equipment This is the equipment list for the room Opening Day View 1 Select View Schedule Day View in the menu on the left side of the RMS application The Day View page opens 2 You can change rooms by selecting them from the drop down menu Select a room 3 You can change the day in view by clicking on another day in the calendar under Select Date Navigate back to the current day by clicking Today 4 Inthe event there is an appointment for that room you will see the Room Details 5
195. nne nnne eene ten nennen nnns nns 3 Windows 2008 Server Required Features Roles and Services 3 Network ComfiQuration 4 RMS Application Install Checklist eese eene 4 Installation m 5 Th RMS SDK qu PY 5 Upgrading to RMS v3 3 From RMS v3 x esee eene eene nnn nnne enne 5 Upgrading to RMS v3 3 from RMS v2 2 Or Earlier eene 5 Conceptualizing the RMS Application eoe eorr otto hne eene rte om b aen eie 5 LICOMSING EET DIL DLL LIT E 5 Licensing STU L LUE TR RRRRRRRR 5 Appointment Management Considerations ccccccccscssessssssssssssceccessesessssssesssssneeeees 5 Messaging and Notification 5 1 rere eo tror oe ehe eene eto po ce ein Do eae noeh er inoa eeir eiaei S 5 Logging Config ratioN c 6 Security Aa A Ga Da ge El r a S HUY ccosgessavvedeccesescrsaadasade DR ERES TR RAE e dE AR DURO SS 6 Male TEE Uam 6 Enabling Integrated Windows Authentication esee eene eene nnne 6 bi isie Bii Cpdevii spar AMT 7 Device Monitoring Framework occscceissvens etta ntn enun eep en unn k Coa ge Leu e EUER SEU e rRU EE MEN REUS 8 PIURCOBCIDIIm 8 rumes E M 9 Stat s TYPES nsnsi
196. nstances that are greater than and equal to the number you place in the field Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report System Reports Source Usage Results Report Viewer Export se 8 w S M4 Paget1of1 p gt M Source Usage By Residence No Source Usage Data Found Tuesday October 24 2006 Residence Source Usage Hours FIG 104 System Reports Source Usage Results System Reports Source Usage Results Room The rooms being tracked for usage Source The source in use Usage The amount of time in hours the source has been in use System Reports Cumulative Lamp Hours This report provides the number of hours a projector lamp was powered on within the designated parameters for all rooms included in the report FIG 105 Reporting t amp System Reports IntemalLog Source Usage Current Lamp Hours View the RMS system reports Report Builder
197. nue Enter Server Serial Number The Enter Server Serial Number window FIG 17 allows you to set the RMS server serial number company name and contact information The Manual Authorization button allows you to authorize your RMS server without connecting to AMX Enter Server Serial Number Company Name AMX Contact First Name Contact Last Name Contact EMail RMS Server Serial Number 13 08217A 862 886884 Manual Authorization FIG 17 Enter Server Serial Number Manual Authorization The Manual Authorization window FIG 18 allows you to finalize your server authorization without a connection to AMX Authorize Server Server Serial Number 3882176006200800 Hardware ID WD WCAJ922872160 Authorization Key FIG 18 Manual Authorization Server Serial Number The number for your RMS server software installation e Hardware ID This number is taken from the server Authorization Key This number can be provided by AMX when a proper connection cannot be made Manually Authorizing Your RMS Server If your RMS server cannot connect to AMX for authorization follow these steps 1 Contact AMX at one of the following to obtain an Authorization Key AMX Global Customer Service at 800 222 0193 by email at service amx com or contact your AMX dealer 2 Inthe Licensing Server Licenses section on page 24 click Edit Server License Information The Enter Server Serial Number dialog box opens d li
198. nufacturer of the device If this value is not supplied during registration the manufacturer of the NetLinx connected device will be used Model This is the model number of the device If this value is not supplied during registration the model name of the NetLinx connected device will be used Device Type The device type of the NetLinx connected device e g NI 2000 or NXP TPI 4 Touch Panel This is available for Axcess and NetLinx devices Information is registered automatically by the RMS application Serial Number This is the serial number of the NetLinx connected Device and is only available for NetLinx devices This information is registered automatically by the RMS application Firmware Version This is the firmware version of the NetLinx connected device and is only available for NetLinx devices This information is registered automatically by the RMS application Address and This is the physical address and address type for the NetLinx connected device This Address Type information describes how the device is connected to the NetLinx master A device connected via ICSNet will display ICSNet for the address type and the hardware s network address for the address A device connected via IP will display TCP IP for the address type and the IP address for the address Axcess devices will display AxLink for both values This information may be useful for diagnosing device connectivity prob
199. nventesestesesesusesennsevseves 18 Web Services ict 18 Web Services Microsoft IIS Server sscccccccsssscsssssssseceessssseecesesssseeesessssseeccessssseeeees 18 Web Services Virtual Directory scccccccscsscssssssssssssscccesssssescscesssssseeseceseeseseesooees 19 SOPVICES 20 Services Register eramusse oesau aeiia pae eao anaE pa a EEan Eassa 21 Services Start 5i T E E 22 EDCII Me 23 Licensing Summary Asset Licenses vs Scheduling License eeeeess 24 Licensing Server Licenses ecelesie nennen nn enun AESA EREE S roS REKNA 24 Enter Server Serial Numbert esse cetdedcecccecosveveessecdeeustueesees escevensevedenbaucecccceesvecee 25 Manual A thorization reete reote tete riter ene etos yo eee ete ta ba sea ae Fade o eue eoo op R ey E nada 25 Manually Authorizing Your RMS Server eese nnne 25 Licensing Client Licenses eerie trente ener e Ee Cre pe i ceedeversossouubaccovcccersvevee 26 OS POrimissSiOnes mee 27 OS Permissions Service User cccccccssseseeeeceeceeceeeeceeeeeeeceeeceseeseeeseeseseseeessesseeseeeeees 27 OS Permissions Web User erret teo terne eh no PEER Eeen EEKE ENNS a s Pee
200. o enable the use of Day light Savings from the drop down list Prestige Level Select the level from the drop down list This is the prestige level for the room This value is optional but helps users find a room that meets their needs through the RMS application s room search Number of Seats This is the number of seats for the room This value is optional but helps users find a room that meets their needs through the RMS application s room search Phone Number Equipment List In the event the room is equipped with a phone this is the number for that phone This is the equipment list for the room This value is optional but helps users find a room that meets their needs through the RMS application s room search All equip ment items should be separated by a comma URL to Map of Room This is a URL link to a map of the room While the RMS application does not provide any facility to generate and manage maps of your facility this link is provided so users can access a map of the facility with the room shown if you have access to such maps Click Open to browse to the selected file Web Control Path This is the i WebControl URL of the room This link is provided to allow quick access to any HTML based control panels that may have been programmed into the NetLinx system Click Open to browse to the selected file Licensing Information Asset License Scheduling License An Asset Li
201. o the number you place in the field Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances Minutes Offline gt Selects all times offline that are greater than and equal to the number you place in the field Selects all times offline that are equal to the number you place in the field e lt Selects all time offline that are less than and equal to the number you place in the field Between Selects all times offline that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all times offline Offline Count gt Selects all time offline counters that are greater than and equal to the number you place in the field Selects all time offline counters that are equal to the number you place in the field e lt Selects all time offline counters that are less than and equal to the number you place in the field Between Selects all time offline counters that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all time offline counters e Residence Select either All Residences or Se
202. od Any v Device like QOS Any v Minutes offline Any v Offline Count Any v Residence O All Residences Selected Residences gt 3 6 Demo Systems B 7 No residences available in this Group 3 6 C United States 55g L AMX Regional Offices a C AMX Northeast Regional Office AMX Rocky Mountain Regional Office AMX South Central Regional Office AMX South Regional Office 5C AMX Southeast Regional Office FL AMX West Reninnal Office Run Report woo OI w D lt FIG 123 Quality of Service Reports Device Communications Quality of Service Reports Device Communications Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Quality of Service Reports Device Communications Cont Options Device like A keyword search for specific device items 96 QOS Percentage of Quality of Service gt Selects all instances that are greater than and equal to the number you place in the field Selects all instances that are e
203. oes not send notifications to this user Notifications Always Send The RMS server sends all notifications as they occur to this user Notifications Only Send The RMS server sends all notifications but only on the selected days and within the selected times Once the user s information is in place select the Save button to complete the addition Edit User Page The fields on the Edit User page match those of the Create New User Account page see FIG 78 on page 83 Any changes needed to be made to a preexisting user must be made in the Edit User page Once the user s information is in place select the Save button to complete the changes Creating a New User 1 In the Management Users page select Create New User 2 Inthe Create New User Account Page FIG 78 on page 83 provide the following required information Username Password Password Confirmation First Name and Last Name 3 Account Enabled must be checked for the user to become active 4 Provide any pertinent contact information e g Mobile Phone and Fax 5 If desired provide the RMS application with a default email or pager number for sending system notifications 6 Setthe Notification Time Span your choices are Disable Notifications Always Send Notifications and Only Send Notification On parameter 7 Click Save to save Cancel to cancel Editing Users 1 In the Management Users page select Edit 2 Inthe Edit User Page e
204. of receipt AMX DISCLAIMS ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE AMX SOFTWARE THIS LIM ITED WARRANTY GIVES LICENSEE SPECIFIC LEGAL RIGHTS Any supplements or updates to the AMX SOFTWARE including without limitation any if any service packs or hot fixes provided to Licensee after the expiration of the ninety 90 day Limited Warranty period are not covered by any warranty or condition express implied or statutory LICENSEE REMEDIES AMX s entire liability and Licensee s exclusive remedy shall be repair or replacement of the AMX Soft ware that does not meet AMX s Limited Warranty and which is returned to AMX in accordance with AMX s current return policy This Limited Warranty is void if failure of the AMX Software has resulted from accident abuse or misapplication Any replace ment AMX Software will be warranted for the remainder of the original warranty period or thirty 30 days whichever is longer Outside the United States these remedies may not available NO LIABILITY FOR CONSEQUENTIAL DAMAGES IN NO EVENT SHALL AMX BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS ARISING OUT OF THE USE OF OR INABILITY TO USE THIS AMX SOFTWARE EVEN IF AMX HAS BEEN ADVISED OF THE POSSIBILI
205. ogged into this RMS session Description Text field for the user to add information for the notification Viewing Log Entries 1 2 Select Reporting gt Internal Log in the menu on the left side of the RMS application The Internal Log Report page opens Select your log entry from the list and click View The Internal Log Entry page opens Adding Notes To Log Entries 1 2 3 4 5 Select Reporting gt Internal Log in the menu on the left side of the RMS application The Internal Log Report page opens Select your log entry from the list and click View The Internal Log Entry page opens The Username field is populated based on who is logged into RMS Type your note in the field Description Click Save Note and repeat as necessary Click Done Deleting Log Entries 1 2 Select Reporting gt Internal Log in the menu on the left side of the RMS application The Internal Log Report page opens Select your log entry from the list and click Delete Source Usage Page Display current source usage for all rooms FIG 151 Rooms are displayed in a tree view based on groups Expand all to see all rooms Collapse all to collapse all groups Reporting SystemRepots intemalLog Source Usage Current Lamp Hours View and manage source usage in configured exhibits Exhibits _ Collapse All Exhibit Conference Room 1 Reset Source Percent ResetValue Since Aux PC Input 0 9 12 2007 3 03
206. on and Device Logging sections of the Device Information page See Also Device Information Page section on page 65 Device Parameter Page Parameter information attributed to a device monitored by the RMS application is listed in the Device Parameter page FIG 68 Parameter Information for Room Steve 700 Device Rack Power Parameter Settings Name Current Value Threshold Operator Threshold Status Type Alert Template Device Onine Equal Tose Control System Eror x Default Device Parameter Alert Advise when parameter returns to normal range O Advise Template Alert Macro Advise Macro Default Device Parameter Advise z Execute Global Control Function Macro c Execute Room Specific Control Function Macro X Execute Global Control Function Macro c Execute Room Specific Control Function Macro X Save Cancel FIG 68 Device Parameter Page Parameter Settings Name The name of the parameter being monitored Current Value Threshold Operator The value of the parameter The threshold value is the value for which this parameter is considered to indicate a problem or fault The comparison operator is used to detect when the value changes from the un faulted to the faulted condition The comparison operators Less Than Less Than or Equal To Greater Than Greater Than or Equal To Equal To and Not Equal To can be used for string and numb
207. ongs Alert Template The notification template to use when the parameter s value is outside the normal operating range Drop down selection of the types of alert templates available Advise when parameter returns to normal range When checked the RMS application sends a notification for a parameter when it returns to its normal operating range Advise Template The notification template to use when the parameter s value returns to the normal operating range Drop down selection of the types of advise templates available Reset Resets all settings for the parameter to default values Save Confirms the changes for the parameter changes and returns to the Device Parameter Page Cancel Exits to the Device Parameter Page without saving changes Viewing Device parameters PON Select System Status from the menu on the left side of the RMS application Expand the group name containing the status you want to check Select the room name to view the device information page Click View for the selected parameter in the Device List Monitored Parameters section The Device Parameter page opens Viewing Device Parameter history 1 2 3 4 5 Select System Status from the menu on the left side of the RMS application Expand the group name containing the status you want to check Select the room name to view the device information page Click View for the selected parameter in the D
208. onnected to the RMS application FIG 58 Hotlist Unassigned NetLinx Systems System Detection Time Serial Humber IP Address Host Name Humber Module Name Add 8 31 2006 7 28 17 PM 192 168 213 69 NetLinx_Exam02 2002 MeetingManager 33001 Exhibit x Add 8 31 2006 7 28 17 PM 192 168 213 69 NetLinx_Exam02 2002 MeetingManager 33002 Exhibit x i Add 8 31 2006 7 29 17 PM 192 168 213 69 NetLinx_Exam02 2002 MeetingManager 33004 Exhibit T e Add 8 31 2006 7 29 17 PM 192 168 213 69 NetLinx_Exam02 2002 MeetingManager 33005 Exhibit e Add 8 31 2006 7 28 17 PM 192 168 213 69 NetLinx_Exam02 2002 MeetingManager 33006 Exhibit x E Add 8 31 2006 7 28 17 PM 192 168 213 69 NetLinx_Exam02 2002 MeetingManager 33003 Exhibit s Add 8 31 2006 7 09 06 PM 192 168 213 67 NetLinxExam03 2003 MeetingManager 33005 Exhibit i z Add 8 31 2006 7 09 06 PM 192 168 213 67 NetLinxExam03 2003 MeetingManager 33006 Exhibit Add 8 31 2006 7 09 06 PM 192 168 213 67 NetLinxExam03 2003 MeetingManager 33001 Exhibit z g Add 8 31 2006 7 09 06 PM 192 168 213 67 NetLinxExam03 2003 MeetingManager 33002 Exhibit i Add 8 31 2006 7 09 06 PM 192 168 213 67 NetLinxExam03 2003 MeetingManager 33003 Exhibit Ketel FIG 58 Hot List Unassigned NetLinx Systems When a new NetLinx system connects to the RMS application it displays the following information and options New NetLinx Systems Detection Time The date hour minute and second the RMS server disc
209. op down menu Select a room 3 Youcan change the week in view by clicking on another day in the calendar under Select Date Navigate back to the current day by clicking This Week 4 Inthe event there is an appointment for that room you will see the Room Details 5 Mouse over the appointment to display Duration End Time Start Time Recurring Scheduled By Room Details Location and Appointment Details Appointments with a lock indicate you do not have proper permissions to view appointments with a key require a password 6 Double click the appointment to edit Month View Page The Month view lists all appointments for the selected room for a particular 6 week period Double clicking on any day in the month will open the Day View Page section on page 171 Month View Select a room A drop down list for all rooms available for schedule Select Date A navigation calendar that indicates the current date and allows you to select other dates by clicking Appointments with a lock icon indicate that you do not have the proper permissions to access that appointment Appointments with a key icon indicate password protection and you must provide the correct password to access the appointment This Month brings you back to the current month Room Information Name The name of the room Location The location of the room Occupancy The maximum number of individuals held in this room Timezone This is
210. ou wish to add 3 The next screen is the Create New Room page The room information is provided by NetLinx but in the event it is not present you must enter the information The room scheduling settings are set to Yes by default If you are using an external scheduling system you must click Configure to set it The room properties are set by the server settings 4 After all information has been provided click Save For more information read the Creating a New Room section on page 81 Adding And Configuring Groups Rooms are displayed in a tree view based on these groups Please note A group can contain either rooms or sub groups but never both 1 To add a group first select Management gt Groups under Administration from the navigation list 2 Click Create New Group The Create New Group page opens 3 Enter a group name Select if it is a group of groups or a group of rooms If itis a group of groups select parent group if any If itis a group of rooms select parent and add the desired rooms to the group 4 Click Save to save Cancel to cancel For more information see the Create New Room Page section on page 77 Adding Users A user must be in place in order for the RMS application to send notifications In addition the concept of users is also used to control access to the system Once a user has been created notifications can be assigned 1 Select Management Users under Administration in the n
211. ours Reports 1 Select Reporting Lamp Hours in the menu on the left side of the RMS application The Lamp Hours Report page opens 2 Locate the room for which you want a lamp hour report and double click groups to expand Reporting Page RMS Adm Configuration Page Appointment Settings Page These settings allow you to set the master appointment modification password and the number of days to retain appointments FIG 153 Events IntemalLog NotiicationTemplates _ _Prestige Levels Licensing Hotlist Setting Configure the system storage settings v Wi ll Empty password will aa sr opes wor fpeveceee disable this feature Remove after Days 190 0 disables this feature Prevent scheduling of o conflicting events External scheduling system webmail hyperlink FIG 153 Appointment Settings Page http Test Appointment Settings Appointment A password used to help users who forget individual appointment modification pass Master Password words f a user enters a password for an appointment and then forgets it this password can be entered and used to clear the appointment password If this password is left blank there is no master password for modifying appointments The default password is 1988 Remove After This is the number of days appointments are held in the RMS application system Days The default value of 90 days allow users to browse
212. overed the NetLinx system e Serial Number Serial Number associated with the room P Address IP Address associated with the room Host Name Host Name associated with the room System Number This is the system number of the NetLinx master The system number is used in master to master configuration Module Name Module Name associated with the room Add Room The Add Room link opens the Create New Room Page section on page 77 See Also Create New Room Page section on page 77 allows you to add rooms to RMS applications monitor and schedule Some information is provided by the NetLinx master when discovered by the RMS application Creating a New Room section on page 81 upon initial discovery of a NetLinx master you have the option of adding that room to your list of monitored resources Loc WEN Parameter Needing Attention Any issues that need attention in the RMS application are displayed on the Hot List FIG 59 Parameter Needing Attention Status x x Last Update FIG 59 Hot List 10 2 2007 2 34 23 PM 10 2 2007 2 33 06 PM 10 2 2007 2 34 40 PM 10 2 2007 2 34 39 PM Exhibit Device Parameter Current Value Options Conference Room 1 System Maintenance Request need attention aei dimi Conference Room 1 System Help Request help me adigi Conference Room2 System Maintenance Request RMS Simulation Client generated a maintenance request 10 02 07 13
213. p Hours on a projector Scheduling Interfaces were removed from the standard RMS installation See the RMS Supported Scheduling and Mailbox Interfaces section on page 2 Please visit www amx com for specifications and ordering information Windows 2008 Server RMS supports the 32 bit version of Windows 2008 Server see Supported Platforms below System Requirements Minimum Hardware Requirements Processor Intel Pentium IV 3 GHz x86 or Intel Pentium Dual Quad Core 2 0 GHz Memory 2 GB Display 1280x1024 resolution Hard Disk 500 MB available space RMS must be installed on a dedicated server class machine NOTE Supported Platforms Windows Server 2003 Standard SP2 32 bit only Windows Server 2003 Enterprise SP2 32 bit only Windows Server 2008 Standard 32 bit only Windows Server 2008 Enterprise 32 bit only ee page 3 for a listing of the Features Roles and Services that must be installed on See the Windows 2008 Server Required Features Roles and Services section on Windows 2008 Server NOTE RMS Supported Databases Microsoft SQL Server 2008 Express Edition for systems with less than 300 rooms only download available free from Microsoft Microsoft SQL Server 2008 Standard Edition Microsoft SQL Server 2008 Enterprise Edition Microsoft SQL Server 2005 Express Edition for systems with less than 300 rooms only download available free from Microsoft Microsoft SQL Server 20
214. past appointment while minimizing storage requirements To disable deleting of past appointments set this value to 0 Prevent scheduling When checked the RMS application will not permit the scheduling of more than one of conflicting appointment at the same time appointments External scheduling If the RMS application is configured using an external scheduling source selecting Add system webmail Appointment redirects you to the webmail interface defined in this field hyperlink Configuring The System Storage Settings 1 Select Configuration Appointments in the menu on the left side of the RMS application The Appointment Settings page opens 2 Type to set the Appointment master password Leaving this field blank disables this feature 3 Type the number of days RMS is to retain the appointment in the field Remove after Days The value of O disables this feature 4 Enable Prevent scheduling of conflicting appointments by placing a check in the box If this feature is disabled it is possible to schedule multiple appointments for the same room at the same time 5 If the RMS application is configured using an external scheduling source selecting Add Appointment redirects you to the webmail interface defined in this field Click Test to confirm the URL works 6 Click Save to save Setting the Appointment Master Password 1 Select Configuration Appointments in the menu on the left side of the
215. pleted Click Next to continue The Database Wizard performs a database connection test and then returns to the main menu Remove A Database The Database Wizard can remove an existing RMS application database for the following database platforms Microsoft SQL Server 2005 You need to provide the following information Microsoft SQL Server Address Use Windows Authentication or Use SQL Server Authentication e Microsoft SQL Server Username e Microsoft SQL Server Password AM Database Wizard Remove Microsoft SOL Database Microsoft SQL Server Address Name Search Use Windows Authentication Username Password AMX FIG 48 Remove Microsoft SOL Database 1 Select the desired RMS application database to remove 2 Click Next to continue The Database Wizard can only remove RMS application databases If you attempt to remove another database an error is returned and no action taken FIG 49 Search for MS SQL Server Select MS SOL Server FIG 49 Select Database to Remove As a final confirmation to remove the database you are prompted to enter the word destroy to confirm that you are certain about removing the database Once a database has been removed it cannot be recovered Enter destroy and click OK to continue RMSDatabaseWizard Xx Please type the word destroy below to complete the database removal process Cancel destroy FIG 50 Co
216. plication can manage appointments using a built in scheduler or it can connect to external scheduling systems such as Microsoft Exchange and Lotus Notes Managing appointments is an optional feature of the RMS application and it is not required that you configure this item Messaging and Notification The RMS application sends notifications for NetLinx systems problems and appointment confirmations These notifications rely on external messaging systems such as e mail to transfer these messages You will need to configure the RMS application to work with these external systems clic RE The RMS application can provide Notification through SMTP e mail and Simple Network Pager Protocol SNPP Configuring for SMTP is always recommended if it is available Configuring for SNPP should be based on whether your users have pagers that support SNPP Logging Configuration The RMS application logs systems problems for long term storage and historical reporting The RMS application has a built in log but it also supports Windows Event logging and Syslog logging All logging options can be configured in the Configuration Wizard Security The RMS application can be configured to not require secure logins require secure logins but allow for anonymous access or require secure login with no anonymous access allowed The RMS application users are configured with a username password and role that determines their access to the system The account manage
217. pointment Management Scheduling System option was selected on the Appointment Management Scheduling System step you are presented with the Appointment Options screen FIG 27 r Appointment Options OS Permissions Verebur pi C System Settings Keep Expired Appointments for 90 days NetLinx WorshipManager can automatically remove expired appointments from Security the database after they have aged to the specified number of days Administrator Scheduling Appoindments SMTP SNPP SNMP Logging Syslog Reporting Time Sync Name amp Logo E Finished AMX PSPS KIKI KI cde e FIG 27 RMS Configuration Wizard Internal Appointment Options Internal Appointment Options Keep Expired Appointments After appointments have expired RMS automatically remove them from the For System after this elapsed time The default setting is 90 days Click Next to continue If the External Appointment Management Scheduling System option was selected on the Appointment Management Scheduling System step then you are presented with the Appointment Options screen shown in FIG 28 r ointment Options ES Welcome App m E Database Keep Expired Appointments for 30 days i Product Selection WorshipManager can automatically remove expired appointments from E Web Services the database after they have aged to the specified number of days t Services Licensing FS os
218. provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Options Scheduler Name like A keyword search for specific organizers Request like A keyword search for specific help requests Residence Select either A Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report Scheduler Reports Help Requests Detailed Results Report Viewer Export ss S w S M 4 Page 1 of 1 bM Help Requests By Scheduler Detailed No help requests found Tuesday October 24 2006 Scheduler Hame Date Time Help Request FIG 130 Scheduler Reports Help Requests Detailed Results Scheduler Reports Help Requests Detailed Results Scheduler Name The name of the organizer placing the help request Date Time The date and time the help request occurred Help Request The text of each particular help request Scheduler Reports Room Usage This report provides the number of hours a room has been scheduled via the RMS application s scheduling feature for all rooms within the parameters for all rooms included in the report FI
219. qual to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances Minutes Offline gt Selects all times offline that are greater than and equal to the number you place in the field Selects all times offline that are equal to the number you place in the field e lt Selects all time offline that are less than and equal to the number you place in the field Between Selects all times offline that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all times offline Offline Count gt Selects all time offline counters that are greater than and equal to the number you place in the field Selects all time offline counters that are equal to the number you place in the field e lt Selects all time offline counters that are less than and equal to the number you place in the field Between Selects all time offline counters that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all time offline counters e Residence Select either All Residences or Selected Residences The latter provides a list of
220. ransport Run Time Results Report Viewer x Export 5 38 w S M 4 Pagetof b M Report Style default Transport Run Time By Residence No Transport Run Time Data Found Tuesday October 24 2006 Residence Device Manufacturer Model Run Time Hours FIG 108 System Reports Transport Run Time Results System Reports Transport Run Time Results Residence The rooms being tracked for usage Device The device in use Manufacturer The manufacturer name of the device Model The model of the device Run Time The amount of time in hours the transport device has been in use System Reports Current Source Usage This report provides all of the data found on the Source Usage viewing page in the RMS web user interface FIG 109 Reporting System Reports IntemalLog Source Usage Curent Lamp Hours View the RMS system reports Report Builder Reports Current Source Usage gt Source like Current Value Any X Usage Percentage Any be Room All Rooms C selected Rooms Run Report FIG 109 System Reports Current Source Usage System Reports Current Source Usage Options Source Device Name like A keyword search for a specific source device name Current Value and Usage Percentage gt Selects all instances that are greater than and equal to the number you place in the field Selects all instances tha
221. rce Usage Current Lamp Hours View the RMS system reports Reports Device like Manufacturer like Model like Period Tracking Type Room Report Builder Device Activity Detailed hd Any Au Devices 7 All Rooms C Selected Rooms Run Report FIG 137 Tracking Reports Device Activity Detailed a aaia Tracking Reports Device Activity Detailed Options Device like A keyword search for specific devices Manufacturer like A keyword search for a specific device manufacturer Model like A keyword search for a specific device model Period gt Selects all instances that are greater than and equal to the date you enter in the first field e Selects all instances that are equal to the date you enter in the first field e lt Selects all instances that are less than and equal to the date you enter in the first field Between Selects all instances that are greater than and equal to the date you enter in the first field but less than and equal to the date you enter in the second field Any Selects all instances Tracking Type Enables you to limit the search results to only devices configured as Portable devices configured as Fixed Location devices or All Devices Room Select either A Rooms or Selected Rooms The latter provides a list of rooms and groups avail able within the RMS system Run
222. reate New Group Page Select Create Group in the Management Rooms page to access the Create New Group page shown in FIG 73 Group Name Parent Group AEE GEME V Available Exhibits Exhibits save JE Cancel FIG 73 Create New Group Page Create New Group Page Options Group Name Text field for friendly name of the group Parent Group Drop down list establishes the groups relation to other groups A group can be separate a child of another group or the parent of other groups Room Rooms included in the group Available Rooms Rooms that can be included in the group e lt lt gt gt Moves a selected room to the left and right adding or removing the room from the group list Example Group structures e City e Building e Floor Campus e Building e Floor Country e City e Department Creating a New Group 4 5 From the Management Rooms page select Create New Group In the Create New Group Page FIG 73 on page 75 type the name of the group in the field Group Name If it is a group of groups select the Parent Group in the drop down list If it is a group of rooms select the rooms in the window Available Rooms and click the lt lt button to move the rooms to the Rooms window Click Save to save Cancel to cancel To reassign a room to another group delete it from the group to which it currently belongs then add the room to the desired gro
223. reate New Help Response to enable the new help response defining area 3 Type your help response in the text field 4 Click nsert to save Cancel to cancel Editing a Help Response 1 Select Configuration Hot List Setting in the menu on the left side of the RMS application The Hotlist Settings page opens 2 Select your help response and click Edit to enable the edit help response defining area 3 Edit the help response in the text field 4 Click Update to save Cancel to cancel Deleting a Help Response 1 Select Configuration Hot List Setting in the menu on the left side of the RMS application The Hotlist Settings page opens 2 Select your help response and click Delete Configuration Page 164 RMS Administrator s Guide Help Page Overview The Help page is a list of links that can aid you in getting the best uses out of the RMS application Help Page About RMS application Opens the About RMS Application Page section on page 165 this page contains copyright information about the application e Administrator s Guide Launches the PDF version of the Administrator s Guide User s Guide Launches the PDF version of the User s Guide Version Information Launches the Version Information Page this page lists the build version number for the RMS application View Readme Launches the View Readme Page this page lists any feature changes to the RMS application since last release
224. ree view based on groups Expand all to see all rooms or collapse all to collapse all groups Show triggered displays lamps that should be replaced within the next two weeks _ System Reports _IntemalLog Source Usage Curent Lamp Hours View and manage current lamp hours in configured exhibits Groups Exhibits Expand All Collapse All Exhibit ProjectoriDisplay Model Usage Lamp Life Average Usage Time Remaining p Conference Room 2 Display Display Manufacturer 89 Hours 1000 Hours 5 8 Hours Day 911 Hours E D Europe Far East Middle East IC United States FIG 152 Lamp Hours Report Page Lamp Hours Report Room The friendly name for the room to which the monitored device is associated Projector Display Name of the projector Model Manufacturer and Model of projector Usage Number of hours on the lamp Lamp Life Expected lamp life set in the RMS application This is the threshold of the Lamp Hours parameter Average Use Average use in Hours Day based on historical data in the RMS application Time Remaining Estimated time remaining in days on the lamp based on the expected lamp life and average usage per day f the lamp is past the established threshold it displays Replace Lamp in red f there are 14 days or less left on the lamp it is displayed in orange f there are 7 or less days left on the lamp it is displayed in red Viewing Lamp H
225. report is grouped by device name Only rooms configured for RFID appear in this report Reporting System Reports l Internal Log al Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Device Activity z Device like Manufacturer like Model like Period Room Tracking Type All Devices All Rooms C Selected Rooms Run Report FIG 135 Tracking Reports Device Activity Tracking Reports Device Activity Options Device like A keyword search for specific devices Manufacturer like A keyword search for a specific device manufacturer Model like A keyword search for a specific device model Period gt Selects all instances that are greater than and equal to the date you enter in the first field Selects all instances that are equal to the date you enter in the first field e lt Selects all instances that are less than and equal to the date you enter in the first field Between Selects all instances that are greater than and equal to the date you enter in the first field but less than and equal to the date you enter in the second field Any Selects all instances Tracking Type Enables you to limit the search results to only devices configured as Portable devices configured as Fixed Location devices or All Devices Room Select either A Rooms or Selected Rooms The
226. rity settings HTTP Port This is the IP port currently used for HTTP communication The default port is 80 HTTP Security Enabled The state of the HTTP security settings Supports Welcome Images This indicates if the NetLinx masters support Welcome Images Specifically this value is set when a G4 panel which supports Welcome Images has been added and pro grammed to display Welcome Images Can be Assigned to Room This indicates whether the NetLinx master can be assigned to a room If this value is set to NO the NetLinx master will not appear in the list of available system in Add Room RMS SDK This is the version of RMS code running in the NetLinx system Version RMS SDK This is the description of the RMS code running in the NetLinx system Description IP Configuration DHCP Static Indicates the NetLinx master s IP address configuration type either DHCP or static P Address Subnet Mask Gateway DNS List Host Name MAC Address These are the IP settings of the NetLinx master These values are the current settings of the master and are displayed whether the NetLinx master s IP address configuration is set for DHCP or Static IP Connection Connected From The IP address the NetLinx system is using to connect to the RMS application Normally this is the same as the IP address with which the NetLinx system is configured However if the NetLinx
227. room name Only rooms configured for RFID appear in this report Reporting w System Reports lntemalLog J Source Usage Current Lamp Hours d View the RMS system reports Report Builder Device like D Manufacturer like D 3 Model like Period Any E Tracking Type All Devices X Room All Rooms C Selected Rooms Run Report FIG 139 Tracking Reports Room Activity Tracking Reports Room Activity Options Device like A keyword search for specific devices Manufacturer like A keyword search for a specific device manufacturer Model like A keyword search for a specific device model Period gt Selects all instances that are greater than and equal to the date you enter in the first field Selects all instances that are equal to the date you enter in the first field z Selects all instances that are less than and equal to the date you enter in the first field Between Selects all instances that are greater than and equal to the date you enter in the first field but less than and equal to the date you enter in the second field Any Selects all instances Tracking Type Enables you to limit the search results to only devices configured as Portable devices configured as Fixed Location devices or All Devices Room Select either A Rooms or Selected Rooms The latter provides a list of rooms and groups avail able wi
228. rs Server Side Includes Health and Diagnostics HTTP Logging Logging Tools Request Monitor Tracing Security Basic Authentication Windows Authentication Digest Authentication Client Certificate Mapping Authentication IIS Client Certificate Mapping Authentication URL Authorization Request Filtering IP and Domain Restrictions Performance Static Content Compression Dynamic Content Compression Management Tools IIS Management Console IIS Management Scripts and Tools Management Service IIS6 Management Compatibility IIS6 Metabase Compatibility IIS6 WMI Compatibility IIS6 Scripting Tools IIS6 Management Console LZ AE Network Configuration The RMS application is a client server application where the NetLinx system acts as the client and the RMS application server listens for connections from NetLinx systems NetLinx and the RMS application server communicate using TCP IP sockets In order to establish communication each NetLinx system must be able to resolve and connect to the RMS application server This can be accomplished with a variety of Network configurations including local area networks LAN wide area networks WAN and the Internet In order to communicate with the RMS application a NetLinx system must have the RMS modules added to its programming by a qualified NetLinx programmer The RMS application module includes the core API and communication stack that allows NetLinx
229. rting Time Syne Name amp Logo E Finished AMX FIG 38 RMS Configuration Wizard Time Synchronization e Synchronize NetLinx System Time Date if this option is enabled the RMS server synchronizes the time and date on NetLinx systems upon connection and subsequently once each evening This option is recommended to maintain a consistent time and date throughout the system e Synchronize Server Time Date if this option is enabled the RMS server connects to an Internet time synchronization server once per evening and synchronizes the server local time and date This option is recommended only if the server is not already synchronized by other means such as a network time synchronization program Ce a i 3 When selecting this option you can select a NIST time server from the NIST Time Server drop down list or type in your own NIST time server address You can click the Synchronization button to test the time synchronization process Click Next to continue Name amp Logo RMS allows user customization of the web page title and web page logo graphic via options in the System Name and Logo screen FIG 39 To change the web page title enter the desired name in the Application Title field System Name and Logo f OS Permissions System Settings NetLinx Security Administrator Scheduling Appointments SMTP SNPP SNMP Logging Syslog Reporting Time Sync Name amp Logo E Finished
230. s No records found FIG 88 Management Internal Log Page Management Internal Log Page Options Number of Internal The number of Internal Log entries in the report for export Log Entries Export Log Name This file is stored on the server and can be downloaded and deleted Export Exports current log entry Name Name of the previously exported log file Created The date the exported file was created Options View Launches the Internal Log Report Page section on page 148 Delete Deletes the CSV file d lic JEN See Also Internal Log Report Page section on page 148 Configure Internal Log Page section on page 154 Exporting an Internal Log 1 Inthe Management Internal Log page name your internal log file in the Export Log Name field 2 Click Export Viewing Exported Internal Logs 1 In the Management Internal Log page locate your log file in the Exported Log Files section 2 Click View Deleting Exported Internal Logs 1 In the Management Internal Log page locate your log file in the Exported Log Files section 2 Click Delete Management Control Functions Page The RMS application allows you to create control function macros that can be assigned to rooms and groups and scheduled to execute at specific times Control Function macros are a collection of ConnectLinx actions Control Functions are managed via options in the Management
231. s minutes etc Parameter UpdateValue The update value of the last parameter change Parameter Value The current value of the parameter after the parameter change has been applied Configure Notification Template Cont Room Room that contains the device that contains the parameter change that invoked the notification Room MapURL URL link to the room s map Room Name Room Name Room Phone Room s phone number Server Info The RMS Server Program Name This is the name of the RMS vertical market that was selected e g MeetingManager or WorshipManager Server HostName Network hostname of RMS server Server IPAddress IP Address of RMS server URLs Device ManualURL URL link to the device s user manual Device URL UTL link to the device page in the RMS web pages Parameter URL URL link to the parameter view page in the RMS web pages Server HotListUrl URL link to the RMS HotList web page Server InternalLogURL URL link to the RMS Internal Log web page Server SystemStatusURL URL link to the RMS system status web page Server WebBasePath URL link to the RMS web pages Template This is the area where you compose your notification Use both text and insertable items Text Area Subject This is a brief description for the subject line of the notification Plain Text Plain text with no paragraph formatting P
232. s SMTP SMTP Simple Mail Transport Protocol is the standard for sending email on the Internet RMS uses SMTP for sending email notifications to users Enter all the appropriate SMTP settings in the SMTP Email System screen FIG 29 r SMTP Email System f OS Permissions ES System Settings NetLinx Security Administrator SMTP Server Address Port 25 Scheduling Aves Server SMTP Usemame m v Requires SNPP Authentication SMTP Password 3 11 SNMP Email Address Logging SMTP Hames Syslog and Addresses Friendly Name RMS Reporting Reply Address i 9e Time Sync Name amp Logo Test SMTP Email Settings Test LL Finished B AMX Bock et FIG 29 RMS Configuration Wizard SMTP Email System IV Enable SMTP Messaging SMTP Settings SMTP Enabled Check this item to enable SMTP email delivery Server Enter the IP address or host name of the SMTP server IP port 25 is used for all SMTP communications Server Required Check this item if your SMTP server requires a username and password authentication Authentication Username Enter a valid username on the SMTP server Password Enter the password for the username on the SMTP server Email Address Enter an email address from which all RMS notifications will be sent 100 characters max Reply Email Enter the reply to email address Address T
233. s page by clicking Create Device on the View Devices page Name The name of the monitored device Manufacturer The manufacturer of the monitored device Model The model of the monitored device Manual URL A URL link to the manual on the manufacturer s web site Description A description of the monitored device Serial Number The serial number of the monitored device Enabled Allows you to enable or disable RFID tracking for the device Tag ID Allows you to enter the RFID tag ID for the device Portable Allows you to enable or disable the RFID automatic location tracking for the device Track History Allows you to enable or disable the RFID tracking history for the device Syslog Allows you to turn on the system log for the device Internal Log Allows you to turn on the internal log for the device Windows Log Allows you to turn on the Windows log for the device SNMP Trap Allows you to turn on the SNMP trap log for the device Execute Control Function Page The Execute Control Function page allows you to execute control functions at the device level within specified rooms FIG 65 Execute Control Function x Select Exhibit f 2007 1 Y Select Control Function System System Power Off Sources Select CD Player Select Rack Computer Select Aux Vid Input Select Aux PC Input Select Slide Select Video Conference m 3 video 3j A
234. s require domain user security privileges For example to access a Microsoft Exchange account the scheduling service must log on with a user account that has access to all of the desired Exchange mailboxes If your third party scheduling system does not require domain user permissions you can use the Local System account option Please review the documentation covering the particular RMS Scheduling Plug in that you intend to use Register Service E 3 Scheduling Manager Service If you are planning on integrating the room scheduling and appointment features of AMX MeetingManager with an external messaging system like Microsoft Exchange or Novell Groupwise you must configure this service to log on as a user or resource accout that has NT permissions to the target messaging system or local MAPI profile Log on as Local System account This account Administrator Password fro Confirm Password FIG 11 Scheduling Manager Service After making your selection click Register Service to continue After completing the registration process the Configuration Wizard indicates all RMS services were registered successfully WorshipManager Services mE Welcome z E Database Product Selection Please register all WorshipManager Services PS Web Services c ES Services RMS Server is registered Services Tbe RMS Netlinx Connection Manager is registered w Start a r
235. s screen FIG 26 Appointment Modification Master Password Master Appointment This password is used to gain access to any user created appointment record in the Password System Type a password in the field provided If this password is blank there is no master password for modifying appointments The default password is 1988 HE 3 E OS Permissions Internal Scheduling System Options ES System Settings NetLinx WorshipManager will manage appointments using the internal scheduling Security system Administrator Scheduling Appointments SMTP SNPP The master appointment password will allow access to modify or SNMP delete a user password protected appointment Logging Syslog Master Appointment Password Reporting default 1988 Time Sync Name amp Logo 7 Finished AMX m s FIG 26 RMS Configuration Wizard Master Appointment Password Modification Click Next to continue If the External Appointment Management Scheduling System option was selected on the Appointment Management Scheduling System step then you need to configure which Scheduling Plug in interface you wish to use with the RMS FIG 26 For specific details on each Scheduling Plug in see the documentation that is associated with that plug in After you have selected and registered the desired Scheduling Plug in click Next to continue System Settings Appointments If the Internal Ap
236. se Wait FIG 14 Starting Services Dialog Upon the successful start of the RMS services the Configuration Wizard visually indicates all services as Running FIG 15 NOTE WorshipManager Services D Welcome p z E Database WorshipManager is comprised of separate services Services will allow the Product Selection program to execute automatically on boot up and allow the program to run without a user being logged onto the computer 3 Web Services Pj Services Services Register Start WorshipManager Services Running 5 Licensing AMX AMS Communications Manager Net Running EF OS Permissions PS System Settings E Finished AMX AMS NetLinx Connection Manager Running AMX RMS Scheduling Manager Running All services are registered and running AMX FIG 15 RMS Configuration Wizard RMS Application Suite Services Running Click Next to proceed The AMX RMS Server service is the primary service All other services depend on this service therefore it must always be started first and stopped last The Windows Services manager and the RMS Service Manager Utility will not allow you to stop this service until all other services have been stopped When starting one of the other services first the Windows Services manager and the RMS Service Manager Utility will start the RMS Server service first Licensing RMS requires a Server serial number and the appropriate client licenses to
237. se eene nennen 105 System Reports Help Requests Detailed eee 105 System Reports Help Requests Detailed Results eese 106 System Reports Residence Usage eeeseeeeeee esses eee etienne eene essent seses stwnsio 107 System Reports Residence Usage Results ccccccccccsssseerseessssssessssscsssssesceeceeeeeesees 108 System Reports Source Usage 1 eerte denter t Ritorno ERR Ente ene cia eoe e enun 108 System Reports Source Usage Results eeeeeeeeeeeeeeeeeeeeeeee eese e eene 109 System Reports Cumulative Lamp Hours eeeeeeee eee eene eene eene eene eene nennen 110 System Reports Cumulative Lamp Hours Results scsssssssesssssessssesssesceeceseeeeeees 111 System Reports Transport Run Time eeeeeeeeeeeeeee eene nennen nnne tenen annee e snnnnnn 112 System Reports Transport Run Time Results ecce 113 System Reports Current Source Usage eese eene eene nennen nene nannten eennnun 114 System Reports Current Source Usage Results eene 115 System Reports Current Lamp Hour eeeeeeeeeeeeeeee eene nennen nnne nnns nint eesnnun 116 System Reports Current Lamp Hours Results ecce 117 POWER Reports mr A 118 Power Reports System Power ccce enne enhn
238. sed to send notifications when a System communication error occurs Template The friendly name of the notification template Name Configure Notification Template Cont Default When enabled this is the default setting and format for your notifications Template Insertable Each template can contain placeholders that are replaced with data specific to the event when Items the notification is generated For instance if the template contains Room Name this tag is replaced with the name of the room that caused the notification to be sent DATE Short Date in localized format In US it would be mm d yy e g 10 3 06 LONGDATE Long Date in localized format In US it would be month day yyyy i e October 3 2006 Room Time Current localized room time This is calculated based on the timezone the room is configured for e g 12 05 AM Room TimeZoneName The timezone for the room Date Time Server Time Current localized server time e g 12 05 AM Server UTC Current localized server time in UTC e g 6 05 AM TIME Current localized time e g 12 05 AM Device Device that contains the parameter change that invoked the notification Device Description Device textual description Device DPS Device Port System identifier Device Manufacturer Device manufacturer name Device Model Device model name number Device Name Device name
239. seeaaees 38 Ed LOGO c 39 Creating A Custom LOgO ccccccccsssssesceeeccessesssessececsessessseseeeeeesecesscescoescesssssssseeseeeeees 39 Finished M n 40 Database Wizard Mee 41 e 41 Starting the Database Wizard eir ee eere etr traen tare ee Pert trabes nuo en Pee tese s ones 41 EID 42 Configure Connection 5e eete ben teret etae e oae ER E Pea ie ap Ein nno aa rex ESAO ERSE o eua ae pe RiEs 43 Create Remove M 43 Import A2 il ec M 44 Create A New Database eerte ertt tionen ene K eo sbsesseoesccneesevesdsvsssedebenbe 44 Remove A Database cii cosscesdvvestencccbeccccessssevevesssoteanteccecetdapeversesbesasesee 46 Importing Data etre coste tiro eaae I oa 3T E EXR aUb ee eL EE EY EUER ER ARE aee UR UR eo NER ERRARE RR SE siirre serai 47 EXPOrting B PI Ce 47 Converting A Database oet niens traen ee e sisa oides iseset 48 Applying Update Scripts ossei oerte eet teet teer ssbesedceceteccdesetesteosuboveateccsocedeteess 49 Configuring Connection Settings eese eene eene nnn nenne nenn nnns 50 RMS Web User Interface 2 2 orte EbR EPA ILE Ia rl Eu Pro Hos bvP ueus uias 51 e
240. so EN 3 Click the Manual Authorization button The Manual Authorization dialog box opens 4 Typethe AMX provided authorization key in the field provided and click OK Licensing Client Licenses RMS requires additional Client Licenses Additional Client Licenses can be entered now or at any time in the RMS Configuration Wizard To obtain RMS Client Licensing contact AMX at Contact AMX Global Customer Service at 800 222 0193 by email at service amx com or contact your AMX dealer If you have a licensed RMS Premium edition with a software serial number the Configuration Wizard displays the Software Serial Number and allows you to add or remove Client Licenses FIG 19 Licensing C Welcome Software Serial Number The server is fully licensed Database SA T Product Selection 3900 1750635234008 E Web Services F Services a Licensing Server Licenses Client Licenses certificate ID Count Type 123 56 78 9AB 123 FG3002 19 123 Scheduling 123 56 78 9AB 123 FG3002 18 123 Asset 3 OS Permissions 7 System Settings EA Finished Remove Total In Use Remaining Asset Licenses Co Scheduling Licenses FIG 19 RMS Configuration Wizard Client Licenses AMX To remove a client license click on it and select Remove Click Add to enter additional client licenses Enter License s Please Enter Client Certificate ID 123456789 5 Enter Authorizatio
241. sputes will be resolved in the courts in Collin County Texas USA For any questions concern ing this Agreement or to contact AMX for any reason please write AMX License and Warranty Department 3000 Research Drive Richardson TX 75082 Table of Contents RMS Resource Management Suite esee e neenon 1 eu oas 1 Additional Document tion eere iore tret iere terere nter se nno sad enr Poen eee E prep ed deni 1 What s New in RMS v3 3 eere orte tnnt u e eee so eee eese Che ka eaae apes o euo eese Esa se a eee ae IPOs 1 Windows 2008 mlile c Hn 1 System Requirements eeeeo ona beei eer ao LEE IRE A EUREN ERYHV IY VES ERR RES UP EE VE NU VETE ELE vbR ERebxH Oe eO rV DREBES 1 Minimum Hardware Requirements cesses eene eene eee nnne nnne nennen nennen 1 Supported Platforms itte itte rotto uou eene ree ae SE tene EPEK enses eo ap eaae soto tue Exe ande 1 RMS Supported Databases 4 err teniente eene reete ipae adus ea reote er iiia 2 RMS Supported Scheduling and Mailbox Interfaces seeeeececceeeeeeeeeeeeeseseeeeeeeees 2 RMS Supported Web Browsers eene n nnne sense ent tenen nennen 2 RMS SDK Support ccccccccecsceeenseeeeeseeseeeeaaauaeeaaeeeoeeecceessseeseesecesessesesseeseeseessaeesaaaooes 2 Additional System Requirements ceci n
242. stances that are greater than and equal to the value you enter in the first field Selects all instances that are equal to the value you enter in the first field lt Selects all instances that are less than and equal to the value you enter in the first field Between Selects all instances that are greater than and equal to the value you enter in the first field but less than and equal to the value you enter in the second field Any Selects all instances The default setting for this search parameter is Battery Power Level Less Than 10 Room Select either All Rooms or Selected Rooms The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report Tracking Reports Device Battery Levels Results Report Viewer export a Gl i amp M 4 Pagetof gt M RFID Tag Battery Tuesday May 20 2008 Device Battery Level Room Any All Rooms Device Room Name Manufacturer Model Serial Number Tag ID Detected Location Battery Level Last Timestamp System Room 33031 AMX Corp RMS 20000a Room 33031 9596 5 15 2008 1 58 25 PM Virtual Device 1 Room 33031 N A 10003c Room 33031 97 5 20 2008 1 55 17 PM FIG 144 Tracking Reports Device Battery Levels Results Tracking Reports Device Battery Levels Results Device Room Name The name of the device The name of the room in which the device resides Manufacturer The n
243. store backups of the data in your database After selecting Export from the Import Export menu you are prompted to select the export file After selecting the export file click Next to begin the export process AM Database Wizard Exporting Database The RMS DATABASE has exported successfully Please click Next to return to main menu Total Tables 39 Total Records 649 Total Fields 2267 Export File C Program Filesv amp MX Resource Management Suite Database RMSExportDB Q6 25 2004 xml AMX lt Back Cancel FIG 52 Exporting Database Complete After the export file has been completed the Database Wizard returns to the main menu Converting A Database The Database Wizard can fully automate the steps required to migrate from an existing database to an alternate database platform The Database Wizard can migrate between any of the following database platforms Microsoft SQL Server 2005 The steps required to migrate are as follows Read the corresponding sections for more information about each specific step 1 Export all data from existing RMS database 2 Create new RMS database 3 Import RMS data into new database 4 Configure RMS access to new database Click Next to continue A ro Database Wizard Database Conversion The database conversion process will allow you to migrate form the existing Resource Management Suite database to a new Resource Management Suite d
244. sword in the text fields provided in the Administrator Account screen FIG 25 a Administrator Account E t3 OS Permissions System Settings X The Administrator account is not configured o NetLinx O Security Please enter the new Administrator account password Administrator Username admin Administrator Password Confirm Password Be sure to record the Administrator username and password This information will be needed later to configure W orshipM anager Exit J Finished AMXe FIG 25 RMS Configuration Wizard Administrator Account This screen may be skipped if you choose not to enable User Account Management It is important to record this administrator username and password in a safe location LL 3 Once the default administrator account has been established you cannot return to this step to alter it If the default administrator account has already been configured and you return to this step the Configuration Wizard indicates The Administrator account has already been configured and does not allow you to alter the account Click Next to continue System Settings Scheduling If the Internal Appointment Management Scheduling System option was selected on the Appointment Management Scheduling System step then you will only need to enter a default Master Appointment Password in the nternal Scheduling System Option
245. system is behind a firewall or a router that provide NAT services this IP address may be different than that above Connect via HTTP FTP Telnet These links will open either a HTTP FTP or Telnet window to the NetLinx master These links can provide a quick way to modify a master configuration or view other information View Room Launches the View Room Settings Page section on page 79 Control Functions Launches the Execute Control Function Page section on page 64 Viewing a System 1 Select Management Systems in the menu on the left side of the RMS application 2 Selectthe system you wish to view by either clicking the Serial Number or View The View System page opens LL Management Devices Page The Management Devices page enables you to enter device information for a monitored device or search for an existing device FIG 84 Management Rooms Users Permissions Notifications Systems Devices Intemallog ControlFunctions RFID Tags Create Device Create a new Device Device Search Search for devices in the RMS System FIG 84 Management Devices Page Create Device Page Select Create Device in the Management Devices Page to access the Create Device page FIG 85 Create Device Select Room Main33002 Device Information Manual URL Description Serial Number Device RFID Tracking Ensbled Iv Tag ID 335353252 v Cl
246. t Any he Residence All Residences O Selected Residences Run Report FIG 125 Quality of Service Reports Device Control Failures Quality of Service Reports Device Control Failures Period The time parameter the report is to run within Click the calendar s to select a date otherwise type the date in the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Options Device like A keyword search for specific device items Failure Count gt Selects all instances that are greater than and equal to the number you place in the field e Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances e Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report Quality of Service Reports Device Control Failures Results
247. t are equal to the number you place in the field z Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances e Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report System Reports Current Source Usage Results Report Viewer x Export AR 8 w amp M4 Page1o 2 b M Current Source Usage Thursday April 17 2008 Current Value Any Usage Percentage Any Room All Rooms Room Source Current Value Percent Since CardFrame 01 Aux PC Input 0 4 2 2008 10 58 44 AM Aux Vid Input 0 0 4 2 2008 10 58 44 AM CD Player 0 0 4 2 2008 10 58 44 AM DVD 17 55 13 4 2 2008 10 58 44 AM Rack Computer 17 97 14 4 2 2008 10 58 44 AM Slide 774 50 96 4 2 2008 10 58 44 AM VHS 15 32 11536 4 2 2008 10 58 44 AM Video Conference 036 4 2 2008 10 58 44 AM FIG 110 System Reports Current Source Usage Results System Reports Current Source Usage Results Room Name of the room Source Name of the source Current Value Usage in hours of the source since date time listed in Since column Percent Percentage of the total system usage this represents based on s
248. t their own threshold and re classify messages based on their facility For instance an administrator can set the Video projector s Lamp Hours threshold to the expected lamp life of a newly replaced lamp or change the Device Communicating parameter from a Control System Error to a Security status if the projector is in danger of being stolen Status Types The RMS application supports the following status types for device monitoring Help Request Maintenance Request Room Communication Error Control System Error Network Error Security and Equipment Usage While there are no firm rules for what these status types mean and how they are used AMX provides the following description of each status type and recommends that your usage is consistent with these descriptions Status Types Help Request A user generated help request such as a help button on the touch panel Maintenance A user or monitored equipment generated maintenance request Maintenance Request issues would include items that require a technician to visit the room Room Communication A loss of communication between the room and the RMS application server Error Control System Any error that represents a control system error such as a missing device or loss of Error communication with a device Network Error Any network related error These would most commonly be associated with loss of communication with devices that communicate v
249. t will indicate Permissions Are Set 3 Click Next to continue OS Permissions Web User This screen may be skipped if your servers file system is formatted as a FAT or FAT32 file system These file systems do not support security options so this step is not required Certain NTFS permissions are required for the users of the web pages to access resources on the RMS server The Configuration Wizard automatically creates the appropriate NTFS permissions for the web users Below is a list of files and directories that require special permissions Web NTFS Permissions Temporary files directory The web users must have read and write access to the temporary files directory Dynamic Images Directory The web users must have read and write access to the dynamic images directory OS Permissions Configuration WebAMS ASP NET tz la Welcome ea Database Operating system permissions must be configured for ii Product Selection User Account EA Web Services USR_MMORRISP5215 C Services alias ASPNET amp Ca Licensing NETWORK SERVICE OS Permissions Service User WorshipManager Resources Web User WorshipManager Temporary Files Directory Permissions Are Set H E System Settings WorshipManager Dynamic Images Directory Permissions Are Set Finished Operating system permissions are configured Set Permissions AMXe cde ca FIG 22 RMS Configuration Wizard
250. tem Settings NetLinx Security Administrator Scheduling Appointments SMTP SNPP SNMP Logging Syslog Reporting Time Sync Name amp Logo C Finished r SYSLOG Options SYSLOG Server Address Port 514 SYSLOG Facility ID local use 0 local Test SYSLOG Messaging Test Message Severity DEBUG Test Message This is a SYSLOG test message from W orshipM anager Test AMX FIG 36 RMS Configuration Wizard SYSLOG Options SYSLOG Options Enable SYSLOG Messaging Select the Enable SYSLOG Messaging to enable Syslog messages Syslog Server Address Port Enter the IP address or host name for the Syslog server Enter the IP port for the Syslog server Syslog Facility ID Select the facility from the drop down list Test Message Severity Select from the drop down list the message level severity Test Message Text field for the message to be sent You can test SYSLOG messages by setting some sample text in the Test Message Severity field and clicking the Test button Click Next to continue dL E System Settings Reporting RMS can provide detailed reporting on room device and parameter changes based on a tracked history Specify reporting preferences in the Reporting Options screen FIG 37 Reporting Options 5 OS Permissions poe o ES System Settings v NetLinx v Security v Administrator v Scheduling Wors
251. tests an error message is displayed and you are not able to apply the update script Click Next to continue After the database script has been applied successfully click Next to continue The Database Wizard performs a database connection test and then returns to the main menu Configuring Connection Settings You can use the Database Wizard at anytime to configure the RMS application database connection settings The RMS application uses a DSN less connection and thus stores all the database connection settings internally Database Server Enter the database server IP address or hostname Use Windows Authentication Enable Windows Authentication or Use SQL Server Authentication Username Enter the database username if needed Password Enter the database password if needed Database Name Enter the database file name AJ In Database Wizard Configure SOL Server Database Connection Settings Database Server msdesd Use Windows Authentication Use SQL Server Authentication Username Ba 0 Password Database Name RMS MIKE 12B Create New Database AMXe lt Back Nest Cancel FIG 55 Database Connection Settings After configuring the RMS application database connection settings the Database Wizard performs a database connection test and then returns to the main menu RMS Web User Interface Overview All navigation is done via the menu located on the left of the screen
252. the RMS server checks for any notifications in the Notification List matching the group room and status type for the parameter and dispatches any messages via SMTP or SNPP as needed using the appropriate text from the template assigned to the parameter LLAAAA 3 For instance if the previous value for Projector Lamp Hours is 999 and the new value is 1001 and the threshold is set to 1000 and the threshold operator is set as Greater Than the RMS server checks to see if the previous value compared to the threshold i e 999 is Greater than 1000 is False has a different result than the new value compared to the threshold i e 1001 is Greater than 1000 is True This change results in an Alert message being logged using the RMS logging settings Also a message is sent to all users registers for a notification matching the parameters group room and status type Ifthe Lamp Hours changes from 1001 to 999 the RMS server triggers an Advise message Ifthe parameter is configured to send Advise messages the message is sent to the log and to all users registered for a notification matching the parameters group room and status type Advise Messages When an Advise message occurs the RMS server first checks to see if the parameter is configured for sending Advise messages If not no messages are sent and no Log entries are created If the parameter has been configured for Advise messages the message is lo
253. the Room Properties The text fields are Number of Seats Phone Number and Equipment List The drop down combo box selections are Timezone Use Daylight Savings and Prestige Level URL to Map of Room and Web Control URL are either text field or click Open to browse to the desired files While this information is not required it does aid your users in deciding rooms for scheduling use 4 Inthe Licensing Information section select the license type to use for the room The Asset License and Scheduling License drop down combo boxes are only enabled if available licenses are detected on the RMS server 5 Click Save to save Cancel to cancel Editing a Room 1 Inthe Management Rooms page select View 2 Inthe View Room Settings Page click Modify 3 Edit the Room Information The fields are Name Location Owner Ifthere is a NetLinx master select it from the drop down combo box 4 Editthe Room Properties The text fields are Number of Seats Phone Number and Equipment List The drop down combo box selections are Timezone Use Daylight Savings and Prestige Level URL to Map of Room and Web Control URL are either text field or click Open to browse to the desired files While this information is not required it does aid your users in deciding rooms for scheduling use 5 In the Licensing Information section select the license type to use for the room The Asset License and Scheduling License drop
254. the box next to Enabled to activate the notification Setthe Groups Rooms value for the notification Select a group of rooms a single room or all groups and rooms in the RMS system from the drop down combo box This field is required Setthe Users value for the notification Select a role or individual user in the RMS system from the drop down combo box This field is required Setthe Status Type value for the notification Select all status types or designate a specific status from the drop down combo box This field is required Select the delivery method for the notification Place a check in each box to enable that option These values correspond to those set for each user in RMS 3 Click Save to save Cancel to cancel Deleting a Notification In the Management Notifications Page select Delete for the selected notification Security settings dictate your ability to add modify delete notifications for anyone or yourself Changing the Domain Path For Notifications By default when a notification is sent out the link does not utilize the fully qualified domain name You can change the domain path such that those outside of the immediate network can use the link To change the host name Stop all RMS services Run C Program Files AMX Resource Management Suite Scripts RMS Hostname vbs Click Yes Enter the new hostname e g rms my domain com Click OK Restart RMS services OunhoOnN Management
255. the field provided On After Selects all instances on or after the designated date On Selects all instances on the designated date On Before Selects all instances on or before the designated date Between Selects all instances between the designated dates Any Selects all instances Options Hours used gt Selects all instances that are greater than and equal to the number you place in the field Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report ZT System Reports Residence Usage Results Report Viewer Export ss 8 w S M4 Pagetofi p gt M Residence Usage By Residence Tuesday October 24 2006 Residence Usage Hours Visitec Marketing 1 FIG 102 System Reports Residence Usage Results System Reports Residence Usage Results Residence The rooms being tracked for usage Usage The amount of time in hours the room has been in use System
256. the spaces provided Click Search Find a room that fits your needs and click Select to allocate it to your appointment go Pon RMS User Page Sign in Page The Sign in page is the access page for RMS The Username and Password are unique to each user How Do Sign In To RMS 1 2 3 4 Type the URL of your RMS server into your web browser Type your username in the field provided Type your password in the field provided Click Sign In Preferences Page The Preferences page allows each user to customize aspects of their RMS experience Preferences Language A drop down list of available translations for the RMS application RMS detects the language of your browser and uses that unless otherwise specified Your language preference is stored at the RMS server level and it is no longer necessary to enable cookies on your browser Home Page A drop down list of available RMS application web pages that can be designated as the home page this will be the first page loaded upon a successful login Column Clicking Reset AII Data Grids returns each table within RMS to the default sort method Sorting e Scheduling A drop down list for the number of hours displayed in the scheduling view of RMS View Hours Setting the Default Language 1 2 3 Select Settings gt Preferences in the menu on the left side of the RMS application The Preferences page opens Select yo
257. thin the RMS system Run Report Generates the report Tracking Reports Room Activity Results Report Viewer Export 5 x 8 w amp M 4 Pagetof1 bM RFID Room Activity Thursday April 17 2008 Period Any Tracking Type All Devices Room All Rooms Room Device Manufacturer Model Serial Tag ID Cumulative Time Number Detected in room Steve 700 Display Display Display Model 200008 0 89 Hours Manufacturer FIG 140 Tracking Reports Room Activity Results Tracking Reports Room Activity Results Device The name of the device Room The name of the room in which the device resides Manufacturer The name of the device manufacturer Serial Number The serial number of the device Tag ID The device s RFID tag ID Cumulative Time The amount of time in hours the RFID reader has detected that the device has been in Detected in Room the room Tracking Reports Device Location This report displays a room centric view of the device s RFID tag s current location FIG 141 If the RFID tag is not currently online the report gives the last known location of the RFID tag The report is grouped by device name Only devices configured for RFID appear in this report Reporting Lu System Reports Internal Log Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports Device Location z Device like Manufacturer
258. ting Prestige Levels 1 Select Configuration Prestige Levels in the menu on the left side of the RMS application The Prestige Levels page opens 2 Select the prestige level by clicking Edit The Name and Description fields are now active 3 Typea new Name and or Description for the prestige level 4 Click Save to save Cancel to cancel Enabling Disabling Prestige Levels 1 Select Configuration Prestige Levels in the menu on the left side of the RMS application The Prestige Levels page opens 2 To enable a selected level place a check in the box under the column Enabled Remove the check to disable that prestige level System Licensing Page The RMS application is licensed by the total number of rooms that can be configured within the system For each room required you need either one Scheduling license one Asset license or both To obtain an RMS License please contact AMX at 800 222 0193 by email at service amx com or contact your AMX dealer When adding a room the licensing information is displayed to let you know how many licenses you have remaining FIG 158 Configuration ve V Events IntemalLog Notification Templates k Prestige Levels Licensing Hotlist Setting Add edit and remove client licenses Licensing Summary Licensed Premium Software Serial Number 300217A062000003 Client License Summary Total Scheduling Licenses 105 Total Asset Licenses 175 Scheduling Licenses
259. tion settings see the Configuring Connection Settings section on page 50 Otherwise click Next to continue to the main menu AM Database Wizard Database Connection v Connected to Resource Management Suite Database Successfully Database Version 3 0 00 7 24 2006 DB Server Name Microsoft SQL Server DB Server Version 03 00 0194 Op sorsot NNNM Database Name RMS_MIKE_12B AMX Configure Connection FIG 42 Database Connection Main Menu The Database Wizard main menu Menu Options screen allows you to select the desired database operation to perform A sm Database Wizard Menu Options 1 Create new database Remove existing database Create a Microsoft SQL Server Resource Management Suite database Remove an existing Resource Management Suite database 2 Import Export data from Resource Management Suite database Import or Export data from an existing Resource Management Suite Import Export database This can be used to backup data from a Resource Management Suite database 3 Convert Resource Management Suite database Convert existing Resource Management Suite database to another Convert Microsoft SQL Server database 4 Apply Resource Management Suite Update Script Apply a Resource Management Suite update script to the existing configured Resource Management Suite database Update AMX Configure Connection lt Back Cancel FIG 43 Menu Op
260. tion text for any room Create New Template x Template Type Device Parameter Advise Template Name Template Name Here Default Template r Subject l Plain Text Pager Test HTML Log Test Insertable Items Date Time 5 Device 5 Formatting ng Parameter B p Room Server Info E URLs Template subject template text 8 m arse _ save Cancel FIG 156 Create New Template Page Configure Notification Template Template There are seven different types of templates Type Name Device Parameter Advise These template are used to send notifications when a parameter that was previously outside its normal operating range returned to its normal operation range Device Parameter Alert These templates are used to send notifications when a parameter s value is outside it s normal operating range Modified Appointment These templates are used to send notifications when an existing appointment has been modified New Appointment These templates are used to send notifications when a new appointment has been added New NetLinx System These templates are used to send notifications when a new NetLinx system connects to the RMS application Server Status These templates are used to send notifications when the RMS application server is started System Communication Error These templates are u
261. tions 1 Create new database Remove existing database Select this option to create a new RMS application database or to remove an existing RMS application database N Import Export data from MeetingManager database Ce s iia NOTE Select this option to import data into or to export data from the configured RMS application database You can use the export option to backup the data in your RMS application database The export function of the Database Wizard should not be used as a replacement for standard network and systems backup procedures typically performed by an IT department but rather in addition to standard backup procedures The export function creates a snapshot of the data contents in the RMS database but does not backup the database file nor the database server 3 Convert RMS Database Select this option to convert the currently configured database to an alternate database platform This option automates the process of creating a new database on the Microsoft SQL Server migrating the data from the existing database to the new database and re configuring the RMS application s connection settings to use this new database 4 Apply RMS Update Script Select this option if you have a database update script that you need to apply to your database Database update scripts are created by AMX to provide a means of updating the existing database in place Configure Connection Select this button to re configure the RMS
262. tions and settings Control Functions Create and Manage Control Function Macros Help View help documents and system version information Sitemap View a hierarchal listing of the application s web pages RMS Administration RMS Administrator s Guide RMS Dashboard Page RMS Dashboard Page Overview The RMS Dashboard page is the initial page viewed when you log into the RMS application FIG 57 MeetingManager Home Administration RMS Dashboard System Administrator Sign Ou Mode Browse Catalog Edit Reset Hotlist Z Calendar 4 May 2008 gt System Status Sun Mon Tue Wed Thu Fri Sat There are no issues currently requiring attention 27 28 29 30 1 2 3 System Status a 9 1o Management 15 16 17 Reporting 22 23 24 29 30 31 Room Status Select a room Add Appointment Help User Settings No lamp hours reported Sign Out EMANETE Reset System Status FIG 57 RMS Dashboard In addition to the navigation menu the Dashboard is comprised of two columns arranged and populated by user defined information By default the RMS Dashboard contains the Hotlist RMS Hotlist section on page 57 Calendar and Room Status How Do You Change Modes The mode selection links are located at the top right of the RMS Dashboard Change modes by clicking one of the following Browse The default mode for the RMS Dashboard Catalog
263. to keep historical records and display RFID Historical Reporting history reports The default setting is Enabled Delete RFID Enables you to indicate how long in days you want to keep historical RFID records Entries After The default setting is 90 days Click Next to continue System Settings Logging RMS can record room device and parameter changes to an internal database log as well as the Windows event log Specify logging preferences in the Logging Options screen FIG 35 Logging Options OS Permissions 4 opang Opt H E System Settings IV Enable Internal Log NetLinx SS EL ES Le Security Worshiphtanager can log room messages to the intemal log You can specify 322 the parameters below to automate intemal log management Administrator Scheduling Maximum Log Entries 1000 zd Appointments Delete Log Entries After 30 days SMTP SNPP SNMP Logging Worshiphtanager can log application messages to the Syslog Windows Event Log as allowed below a iii Log Informational Messages Disabled by Defaut dst ds Log Warning Messages jw Enabled by Default lame amp Logo Log Error Messages JV Enabled by Default E Finished AMK m e FIG 35 RMS Configuration Wizard Logging Options Logging Options Enable Internal Log Select this option to enable internal logging Maximum Log Enter the number of messages Entries If you would rather base the Inter
264. to save Deleting Device Parameters 1 2 3 4 Select System Status from the menu on the left side of the RMS application Expand the group name containing the status you want to check Select the room name to view the device information page Click View for the selected parameter in the Device List Monitored Parameters section The Device Parameter page opens Click Delete 2 NOTE Viewing Detailed Device Information 1 Select System Status from the menu on the left side of the RMS application Expand the group name containing the status you want to check Select the room name to view the device information page BON Click View for the selected parameter in the Device List Information section The Device Information page opens Modifying Device Information 1 Select System Status from the menu on the left side of the RMS application 2 Expand the group name containing the status you want to check 3 Selectthe room name to view the device information page 4 Click View for the selected parameter in the Device List Information section The Device Information page opens 5 Click Modify The Modify Device Information page opens 6 Edit any of the following The device Name The device Manufacturer The device Model The Manual URL for the device The Description of the monitored device The serial number of the monitored device 7 Place a check next to the Device Logging tools you want
265. to the number you place in the field Selects all instances that are equal to the number you place in the field e lt Selects all instances that are less than and equal to the number you place in the field Between Selects all instances that are greater than and equal to the number you place in the field but less than and equal to the other number Any Selects all instances e Residence Select either All Residences or Selected Residences The latter provides a list of rooms and groups available within the RMS system Run Report Generates the report System Reports Cumulative Lamp Hours Results Report Viewer x Export FE ae 3 w S M4 Pagetofi1 gt M Report Style default Cumulative Lamp Hours By Residence Tuesday October 24 2006 Residence Device Manufacturer Model Cumulative Lamp Hours AMX Southeast Regional Office FL Slide Projector Elmo Omni 300 49 RMS Sales Demo 12 18 111 151 Slide Projector Elmo Omni 300 147 Visitec Marketing Slide Projector Elmo Omni 300 48 FIG 106 System Reports Cumulative Lamp Hours Results System Reports Cumulative Lamp Hours Results Residence The rooms being tracked for usage Device The device in use Manufacturer The manufacturer name of the device Model The model of the device Cumulative The combined number of hours used by every lamp ever installed on the projector Lamp Hours If th
266. tory Administrative Reports Control System Inventory Options Master IP Address like A search for the IP address of the control system Master Hostname like A search for the hostname of the control system Master System Number like A search for the system number of the control system Master Firmware Version like A search for the firmware version of the control system Master Type like A search for the type of control system Sort by You can sort the report by any of the available fields by selecting the corresponding option Choose from Host Name IP Address Master Type Master Version MAC Address RMS SDK Version and Serial Number Run Report Generates the report Administrative Reports Control System Inventory Results Export 5 x 8 w M 4 Pagetof1 bM Control Systems Inventory Thursday April 17 2008 System Number like 0 Sort By IP Address IP Address Host llame Serialllumber System MAC Address Master Master Type Room llame RMS SDK Humber Version Version 192 168 228 31 steve 700 210503p4440949 1 00 60 9f 90 08 19 v3 30 371 NI Master Steve 700 3225 192 168 228 85 NetLinx 20106001 720090 1 00 60 9f 90 36 bb v2 32149 NXC ME260 CardFrame 01 308 192 158 228 85 NetLinx 20106001720090 a 00 60 9f 90 36 bb v2 321489 NXC ME260 CardFrame instance 02 308 192 168 228 85 NetLinx 20106001720090 1 D0 60 9f 90 36 bb v2 32149 NXC ME260 CardFrame instance 03 308 192 158 228 8
267. ts ssssseeseeeeeeeeeeeeeeneee eene enne 141 Tracking Reports Device Location eese eene eee 141 Tracking Reports Device Location Results cccsscssssessssssesesceecessesesesesssssneeeees 142 Tracking Reports Device Battery Levels eese eene 143 Tracking Reports Device Battery Levels Results eee 144 Dudum 145 Administrative Reports Device Inventory eese 145 Administrative Reports Device Inventory Results eene 145 Administrative Reports Control System Inventory scscsssscceesessscssssessnssseeeeees 146 Administrative Reports Control System Inventory Results eese 147 Administrative Reports System Users eeeeeeeeeeeeeeeee nennen nnne 147 ee Administrative Reports System Users Results esee 148 Internal Log Report Page reete rre eerte an reae vass eR eU ER SPEO EE HE a Renee vi reae o e eEEpS 148 Internal Log Entry Page ertt nente onere RE EE enu raaa eaae aeaaaee 149 Viewing Log Entries orent cer nas eines ab erae Ea Fa ESSE USO SR ARR PRA SR ER LUN REA FUSR SER ETE E ETTEROS 149 Adding Notes To Log Entries ceret eren stretto nes hune teen evo soa e tr ese Da nain aeu uos 149 Deleting EU IR 149 KIs 45L D Hu 150 Vi
268. uality of Service Reports Device Communications section on page 126 for more information dL WEM Device Control Failures see the Quality of Service Reports Device Control Failures section on page 128 for more information Help Requests see the Scheduler Reports Help Requests section on page 129 for more information Help Requests Detailed see the Scheduler Reports Help Requests Detailed section on page 131 for more information Residence Usage see the Scheduler Reports Room Usage section on page 132 for more information Source Usage see the Scheduler Reports Source Usage section on page 134 for more information Device Activity see the Tracking Reports Device Activity section on page 137 for more information Device Activity Detailed see the Tracking Reports Device Activity Detailed section on page 138 for more information Room Activity see the Tracking Reports Room Activity section on page 140 for more information Device Location see the Tracking Reports Device Location section on page 141 for more information Device Battery Levels see the Tracking Reports Device Battery Levels section on page 143 for more information 3 Enter the parameters for the report 4 Click Run Report Tracking Reports Tracking Reports Device Activity This report displays a device centric view of the device s RFID tag activity over a user defined period of time FIG 135 The
269. udio 8 Environment cea FIG 65 Execute Control Function Page RMS uses i ConnectLinx to facilitate these controls NOTE i ConnectLinx provides the mechanism to expose actions to the RMS server and to manage action execution on the NetLinx system Once a user builds a preset from the actions in the i ConnectLinx action list the RMS server makes a request to i ConnectLinx to execute those actions I LAA 53 i ConnectLinx handles this request and presents it to the NetLinx program for execution See the i ConnectLinx section of the RMS Programmer s guide for details on programming Execute Control Function Select Room A drop down combo box of available rooms and groups within the RMS system Select Control Function Execute Detected control functions for the selected room Executes the selected control function Device Information Page The Device Information page lists the device settings and allows you to modify them FIG 66 Device Information for Room Steve 700 Device Information Name Manufacturer View Log Main Touch Panel AMX Corp Model CV15 Video Touch Panel Manusl URL Description Serial Number Netlinx Device Information Device Type CV15 Video Touch Panel Version Serial Number Device Connection Method Device Address Device RFID Tracking Enabled Tag ID Portable
270. uler C Me 129 Scheduler Reports Help Requests cccccccsssscssssssssssssscccessssscscsssssssssssseeessessoeees 129 Scheduler Reports Help Requests Results ssssssssssssseccesceeececcceeceeeeeeeeeeseeeees 130 Scheduler Reports Help Requests Detailed eeeeeeeeeeeeeeeeeeees 131 Scheduler Reports Help Requests Detailed Results eeeeeeeeeeess 132 Scheduler Reports Room Usage eese nennen nennen enne nnn nnns enne 132 Scheduler Reports Room Usage ReSults cssssssssssssssccessesscssesssssssseseeeeeesesessseees 133 Scheduler Reports Source Usage eese eene 134 Scheduler Reports Source Usage Results eene 135 Running a System Report cccccccssssssseeseesseecesesseeeeeeeeeecessseseeseeesccesessesesseeseeeseesaseoaes 135 Tracking RE BORE m 137 Tracking Reports Device Activity eese eene eene nnne nennen 137 Tracking Reports Device Activity Results ssesssessssssssessceeceesesesssessessneeeees 138 Tracking Reports Device Activity Detailed eene 138 Tracking Reports Device Activity Detailed Results esee 139 Tracking Reports Room Activity eese eene eene eene nnne nnne sese eene tnnnnnne 140 Tracking Reports Room Activity Resul
271. up Viewing Group Settings 1 2 Groups are displayed in the Groups window of the Management Rooms page Select a group and click View The View Group Setting page opens View Group Setting Page View Group Setting Page Options Group Name Text field for friendly name of the group Parent Group Drop down list establishes the groups relation to other groups A group can be separate a child of another group or the parent of other groups Room Rooms included in the group Modify Launches the Modify Group Setting Page section on page 77 Delete Deletes the selected group Editing a Group 1 2 3 4 Select a group and click View Click Modify to access the modify options in the Modify Group Setting page Edit any of the following fields Group Name Setorremove the Parent Group from the drop down list Add lt lt or Remove gt gt rooms within the group Click Save to save Cancel to cancel Modify Group Setting Page Modify Group Setting Page Options Group Name Text field for friendly name of the group Parent Group Drop down list establishes the groups relation to other groups A group can be separate a child of another group or the parent of other groups Room Rooms included in the group Available Rooms Rooms that can be included in the group e lt lt gt gt Moves a selected room to the left and right adding or remo
272. ur language from the drop down menu Language Auto Detect will use the language settings of your web browser Click Save to save the setting Setting the Home Page 1 2 3 Select Settings gt Preferences in the menu on the left side of the RMS application The Preferences page opens Select your home page from the drop down menu Language The home page is your default page upon sign in and any time you select Home on any RMS page Click Save to save the setting Resetting Column Sorting 1 2 Select Settings gt Preferences in the menu on the left side of the RMS application The Preferences page opens Click Reset All Data Grids Click Save to save the setting Setting Scheduling View Hours 1 Select Settings Preferences in the menu on the left side of the RMS application The Preferences page opens 2 Selectthe block of hours from the drop down menu 3 Click Save to save the setting User Profile Page The User Profile page allows the user to change personal information and designate how the RMS application interacts with them User Profile Username This is your username in relation to logging into RMS This value is required Account Enabled When this box is checked a user is valid and can log into RMS Password This is the password associated with your user account used at the time of login This value is required Confirm Password Retype password for co
273. ute more than one day can be selected Monthly Makes the recurring scheduled macro a monthly pattern Day of every__ month s the drop down combo boxes allow you to set what day of the month the recurring macro executes and the number of months between each execution The ofevery month s this setting allows you to pick either the first second third fourth or last day of the week and the number of months between each execution Schedule Macro Page Options Cont Yearly Makes the recurring scheduled macro a yearly pattern Every the drop down combo boxes allow you to set the month and day the recurring macro executes The of this setting allows you to pick either the first second third fourth or last day of the week of a specified month Lifetime No end date The scheduled recurring macro does not end End after The scheduled recurring macro ceases to run upon reaching the user defined parameter occurrences End by Either type the date the scheduled recurring macro is to end or select the date from the cal endar icon Control Function Macro Schedules Page The Control Function Macro Schedules page lists all scheduled Control Function macros FIG 92 Control Function Macro Schedules x Macro Name Shutdowns vj Macro Name Exhibit Details Exhibitor Run Time Schedule Start Date Shutdowns Shutdown Maco Testing Steve Runs at 9 45 AM Every weekday 9 5 200
274. ving the room from the group list Deleting Groups 1 Select a group and click View Group The View Group Setting page opens 2 Click Delete Create New Room Page Select Create Room in the Management Rooms page to access the Create New Room page FIG 74 Create New Exhibit x Exhibit Information Name Sew Default Group Location i Owner Sytem No System E Exhibit Properties Timezone GMT 06 00 Central Time US amp Canada Use Daylight Savings Yes w Prestige Level Platinum v Number of Seats es Phone Number Equipment List URL to Map of Exhibit Web Control URL Licensing Information Ronni Hite Exhibit Scheduling Schedulable from Webpage FIG 74 Create New Room Exhibit Page The Create New Room page allows you to add rooms to RMS applications monitor and schedule Some information is provided by the NetLinx master when discovered by the RMS application Create New Room Page Options Room Information Name The name of the room Location The location of the room Owner Room s owner Master A drop down list to select the NetLinx master with which the room is associated Room Properties Time zone and Use Daylight Savings This is the time zone setting for the room Select the appropriate time zone from the drop down list Use Daylight Savings This is the daylight saving setting for the room Select Yes t
275. was created when the meeting was set press Run Preset See Also Creating an Appointment section on page 176 Creating a New Macro section on page 99 Using the Room s Calendar 1 Within the In room page press Room Calendar The Room Calendar FIG 176 opens puram January February March April May June July November December FIG 176 Room Calendar The first drop down menu allows you to change months Press the current month to access other months The second drop down menu allows you to change years Press the current year to access other years 2 3 4 Press any day in the calendar to view information for that room on that day 5 You can return back to your current date at any time by pressing Today 6 Press OK when you are finished with the calendar Setting the Meeting To Do Not Disturb Press the Do Not Disturb button to toggle the feature on and off Enabling this feature places a dialog on the Welcome panel outside of the room and disables the doorbell FIG 177 Do Not Disturb Placing a Help Request 1 Within the n room page press Help The Help Request dialog box opens Help Request Message To Send WIT l2lelelelviciclclvials amie oe FIG 178 Help Request 2 Type your message using the on screen keyboard 3 Press Send There are 2 responses you can expect from the Help Desk Message from Help D
276. ypically this is the same as the Email Address Friendly Name Enter the display name you want to appear as the sender for notification emails You can test these SMTP setting using the Test button 1 Press the Test button to access the SMTP Test dialog FIG 30 SMTP Test x SMTP Server Lo 25 SMTP Part Use Authentication SMTP Username SMTP Password Permissions User SYSTEM Send To Jemail yourdomain com From Meeting anager yourdomain com Subject MeetingManager SMTP Test Message Message This is a SMTP test message generated by AMX MeetingM anager Send Test Message Connected to SMTP server FIG 30 SMTP Test OC 2 Enter the email address you wish to send the test message You can optionally modify the subject and message to send 3 When ready press the Send Test Message button to send the text message 4 When you have competed testing click Close Click Next to continue System Settings SNPP SNPP Simple Network Paging Protocol is an alternative method to SMTP for delivering text based messages to alphanumeric pager and cellular phones If your wireless provider supports SNPP messaging RMS can send notifications messages to users using SNPP SNPP is preferred over the standard SMTP method of delivering text messages to wireless devices as it is more direct and efficient FIG 31 Enter all the appropriate SNPP settings in the SNPP Paging scr
277. ys 1 Select Help System Diagnostics in the menu on the left side of the RMS application Click the Resources tab at the top of the page The Resources page opens 2 Placeacheck in the box Display Resource Keys to enable Removing the check disables this feature Appending Culture Codes to Strings 1 Select Help gt System Diagnostics in the menu on the left side of the RMS application Click the Resources tab at the top of the page The Resources page opens 2 Place a check in the box Append Culture Code to Strings to enable Removing the check disables this feature NOTE Displaying the Resource Lookup Table 1 Select Help gt System Diagnostics in the menu on the left side of the RMS application Click the Resources tab at the top of the page The Resources page opens 2 Place a check in the box Display Resource Lookup Table to enable Removing the check disables this feature Debugging Page The Debugging page allows you to enable detailed diagnostics information on the RMS server for tracking and identifying errors as they occur at the server level The debug server provides a console view for diagnostics and debug messages To connect to the debug console use a TELNET client and connect to the RMS server on the specified port Debugging Debug Server When checked RMS creates a debug server Enabled Note The Debug Server Enabled option should not be left on in a production running envi ronment This option is
278. ystems power since the date time in the Since column Since Date Time this value was last reset System Reports Current Lamp Hour This report provides all of the data found on the Current Lamp Hours viewing page in the RMS web user interface FIG 111 Reporting Lu System Reports Internal Log lk Source Usage Current Lamp Hours View the RMS system reports Report Builder Reports CurmlampHows e Device like Dr Manufacturer like ay Model like _ _ ry Current Usage Any Y Average Usage Any v Time Remaining Room All Rooms Selected Rooms Run Report FIG 111 System Reports Current Lamp Hour System Reports Current Lamp Hour Options Device Name like A keyword search for a specific device name Device Model like A keyword search for a specific device model Manufacturer like A keyword search for a specific device manufacturer Usage The total usage in hours for the currently installed lamp Lamp Life The user defined lifetime of the currently installed lamp Average Usage The average usage is calculated by dividing the total number of hours for every lamp ever used on the projector by the number of days in the sampling period In the case of this report the sampling period is the entire lifetime of the device Time Remaining Using the above definitions Time Remaining Usage subtracted

AMX RMS Interface for Lotus

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