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HP TouchSmart tm2-2102tu

1. Item Description Spare part number Plastics Kit includes 59297 1 001 1 Display hinge cover 2 Memory module compartment cover includes 2 captive screws secured with C clips 3 Hard drive cover includes 1 rubber foot and 2 captive screws secured with C clips 20 Chapter 3 Illustrated parts catalog ENWW Mass storage devices Item Description Spare part number 1 Hard drive includes hard drive bracket and Mylar cover 640 GB 5400 rpm 611495 001 500 GB 7200 rpm 584381 001 320 GB 7200 rpm 584380 001 250 GB 7200 rpm 584379 001 Hard Drive Hardware Kit not illustrated includes hard drive bracket Mylar 584382 001 cover and hard drive screws 2 External optical drive includes bezel bracket and cable Blu ray ROM DVD RW SuperMulti Double Layer Drive with LightScribe 584384 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 584383 001 ENWW Mass storage devices 21 Miscellaneous parts Description Spare part number AC adapter 65 W RC V HP Smart AC adapter 609939 001 65 W RC V EM HP Smart AC adapter 609948 001 HP protective sleeve 598207 001 Power cords For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 490371 201 and 49037 1 202 For use in Denmark 49037 1 081 For use in Europe the Middle East and Africa excluding South Africa 490371 021 For use in Ind
2. D Diagnostics menu 72 Digital Media Slot 11 diskette drive precautions 28 product description 2 display assembly removal 55 spare partnumber 16 26 55 spare partnumbers 55 specifications 76 display bezel spare part number 16 25 display components 4 display enclosure spare part number 16 25 display hinge 5 display hinge cover illustrated 20 removal 55 56 display panel product description 1 Display Screw Kit spare part number 16 25 docking support product description 3 drive light 9 drives preventing damage 28 DVD RW and CD RW SuperMulti Double Layer Combo Drive precautions 28 spare partnumber 21 25 specifications 79 E electrostatic discharge 29 esc key 5 Ethernet product description 2 external media cards product description 2 external monitor port connector pinout 87 location 8 ENWW F fan removal 63 spare partnumber 17 25 63 feet locations 34 spare partnumber 17 34 fingerprint reader 10 fingerprint reader board spare partnumber 16 25 fnkey 5 front components 8 G graphics product description 1 grounding equipment and methods 31 H hard drive precautions 28 product description 1 removal 37 spare part numbers 18 21 25 26 37 specifications 77 hard drive bay 12 hard drive cover illustrated 20 removal 38 Hard Drive Hardware Kit spare partnumber 19 21 25 37 hard drive self test 72 HDMI port connector pinout 88 location 9 headphone jack connect
3. 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight ENWW Display 97 Index A AC adapter spare part numbers 22 26 action keys 5 administrator password 71 antenna location 4 applications key Windows 5 audio product description 2 audio in jack connector pinout 86 location 9 audio out jack connector pinout 86 location 9 B base enclosure spare part number 17 26 battery removal 35 spare part number battery bay 12 battery light 11 battery release latch 12 Blu ray ROM DVD RW SuperMulti Double Layer Drive precautions 28 spare partnumber 21 25 specifications 78 Bluetooth module removal 53 spare part number 17 23 53 bottom components 12 buttons rotate 10 wireless 11 19 25 35 Cc Cable Kit spare part number 17 26 98 Index cables service considerations 28 caps lock light 6 chipset product description 1 components bottom 12 front 8 keys 5 left side 9 lights 6 rear 8 rightside 10 TouchPad 7 computer feet locations 34 spare part number 17 34 computer specifications 75 connector pinout audio in jack 86 audio out jack 86 external monitor port 87 HDMI port 88 headphone 86 microphone 86 monitor port 87 network jack 89 RJ 45 jack 89 Universal Serial Bus USB port 89 connectors service considerations 28 convertible hinge 5
4. 593530 001 Intel Centrino Wireless N 1000 802 11b g 1x2 WiFi Adapter for use in all countries and regions 593836 001 Broadcom 4313 802 11b g n 1x1 WiFi Adapter 598207 001 HP protective sleeve Sequential part number listing 25 Spare part number Description 598856 001 4096 MB memory module PC3 1066 MHz 598859 001 2048 MB memory module PC3 1066 MHz 599092 001 602992 001 1024 MB memory module PC3 1066 MHz Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 609939 001 65 W RC V HP Smart AC adapter 609948 001 65 W RC V EM HP Smart AC adapter 611486 001 611487 001 611488 001 611489 001 System board equipped with UMA graphics subsystem and Intel Pentium U5400 1 20 GHz processor 800 MHz FSB 2 MB L2 cache 18 W includes replacement thermal material System board equipped with discrete graphics subsystem and Intel Pentium U5400 1 20 GHz processor 800 MHz FSB 2 MB L2 cache 18 W includes replacement thermal material System board equipped with UMA graphics subsystem and Intel Core i3 330UM 1 20 GHz processor 800 MHz FSB 3 MB L2 cache 18 W includes replacement thermal material System board equipped with discrete graphics subsystem and Intel Core i3 330UM 1 20 GHz processor 800 MHz FSB 3 MB L2 cache 18 W includes replacement thermal material 611490 001 System board equipped with UMA graphics subsystem and Intel Core i5 430UM 1 20 GH
5. Ap HP TouchSmart tm2 Notebook PC Maintenance and Service Guide Copyright 2010 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Pentium Celeron and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts on troubleshooting computer problems and on performing computer disassembly procedures First Edition June 2010 Document Part Number 612233 001 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not ENWW place the computer directly on your lap or obstruct the computer air vents Use the
6. WLAN module Description Spare part number Atheros 9285G 802 11b g n 1x1 WiFi Adapter for use in Canada the Cayman Islands Guam 580101 001 Puerto Rico the U S Virgin Islands and the United States Atheros 9285G 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania Algeria Andorra 580101 002 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belgium Belize Benin Bermuda Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Guadeloupe Guam Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Italy the Ivory Coast Jamaica Jordan Kenya Kiribati Kyrgyzstan Laos Latvia Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nep
7. 12 1 inch island style keyboard with duracoat finish Taps enabled as default TouchPad with 2 buttons and two way scroll supports clickpad and HP defined gestures Wacom 9 0 mm touch screen pen Power requirements Security 6 cell 62 Wh 2 80 Ah Li ion battery 65 W HP Smart AC adapter with localized cable plug support 2 wire plug with ground pin supports 2 pin DC connector Security cable slot Fingerprint reader with Digtial Persona software support Operating system Preinstalled Windows 7 Home Premium 64 bit Windows 7 Professional 64 bit Serviceability End user replaceable parts AC adapter Battery system Hard drive Memory module Optical drive RTC battery WLAN module WWAN module 2 External component identification Top components Display components ltem Component Function 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 2 Internal microphones 2 Record sound 3 4 Webcam light Webcam On The webcam is in use Records video and captures still photographs 5 Speakers 2 Produce sound Chapter 2 External component identification ENWW ltem Component Function 6 Convertible hinge Swivels the display and converts the computer from traditional notebook mode to slate mode or from slate mode to not
8. E G CD MIDI CD CD R and CD RW DVD R DVD TEXT CDROM CD ROM XA RW DVDR DVD RW DVD MIXED MODE CD CD I CD I RAM Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Access time cD DVD Random lt 175 ms lt 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA mode ENWW DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications 79 7 Backup and recovery Recovery after a system failure is as complete as your most current backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure e Creating a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and re
9. factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site Note the following guidelines before creating recovery discs e You will need high quality DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software e The computer must be connected to AC power during this process e Only one set of recovery discs can be created per computer e Number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt
10. 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 87 HDMI 19 17 15 13 11 9 7 5 3 1 CSoooccoo 18 16 14 12 10 8 6 4 Z Pin Signal Pin Signal 1 TMDS data 2 11 TMDS clock shield 2 TMDS data 2 shield 12 TMDS clock 3 TMDS data 2 13 CEC 4 TMDS data 1 14 No connect 5 TMDS data 1 shield 15 DDC clock 6 TMDS data 1 16 DDC data 7 TMDS data 0 17 Ground 8 TMDS data O shield 18 5V power 9 TMDS data 0 19 Hot plug detect 10 TMDS clock 88 Chapter 8 Connector pin assignments ENWW RJ 45 network II 12345678 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground ENWW RJ 45 network 89 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1
11. A CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Oo NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 92 Chapter 10 Recycling ENWW Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 ENW
12. Follow the instructions on the screen to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update will be downloaded You will need to access this path when you are ready to install the update amp NOTE Ifyou connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 2 3 5 Open Windows Explorer by selecting Start gt Computer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe The BIOS installation begins Complete the installation by following the instructions on the screen amp NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 74 Chapter 5 Setup Utility BIOS ENWW 6 Specifications Computer specifications Metric U S Dimensions Width 30 40 cm 11 97 in Depth 22 30 cm 8 76 in Height front to back 2 63 to 3 96 mm 1 04 to 1 56 i
13. For use in France 584161 051 For use in Germany 584161 041 For use in Greece 584161 DJ1 For use in Israel 584161 BB1 For use in Italy 584161 061 For use in Latin America 584161 161 For use in the Netherlands 584161 B31 For use in Portugal 584161 131 For use in Russia 584161 251 For use in Saudi Arabia 584161 171 For use in South Korea 584161 AD1 For use in Spain 584161 071 For use in Switzerland 584161 BG1 For use in Taiwan 584161 AB1 For use in Thailand 584161 281 For use in Turkey 584161 141 For use in the United Kingdom 584161 031 16 Chapter 3 Illustrated parts catalog ENWW Item Description Spare part number For use in the United States 584161 001 3 Top cover includes TouchPad and TouchPad cable caps lock light board and cable 592964 001 and top cover bumper pads Plastics Kit includes 59297 1 001 4a Display hinge cover 4b Memory module compartment cover includes 2 captive screws secured with C clips 4c Hard drive cover includes 2 captive screws secured with C clips 5 Pen 593028 001 6a Pen holder includes pen eject assembly 592972 001 6b Pen eject assembly 7 Power switch board includes cable 611498 001 Cable Kit includes 613451 001 8 Bluetooth module cable 9 Bluetooth module 537921 001 10 System board includes replacement thermal material Equipped with discrete graphics subsystem and Intel Core i5 430UM 1 20 GHz turbo 611491 001 processor 800 MHz FSB 3 MB L2 cac
14. System Configuration menu 72 speakers 4 speakers spare part number 16 25 specifications Blu ray ROM DVD RW SuperMulti Double Layer Drive 78 computer 75 display assembly 76 DVD RW and CD RW SuperMulti Double Layer Combo Drive 79 hard drive 77 static shielding materials 31 system board removal 59 spare part numbers 17 26 59 System Configuration menu 72 system information 71 T thermal material replacement 66 67 tools required 27 top cover removal 48 spare partnumber 17 25 48 TouchPad components 7 TouchPad left button 7 TouchPad off indicator 7 TouchPad off indicator light 6 TouchPad right button 7 TouchPad zone 7 transporting guidelines 30 U Universal Serial Bus USB port connector pinout 89 location 9 11 Vv vents 8 9 12 WwW web camera microphone module spare partnumber 16 25 webcam location 4 product description 2 webcam light 4 Windows applications key 5 Windows logo key 5 wireless antenna location 4 wireless button 11 wireless light 6 10 wireless product description 2 WLAN module removal 43 spare part numbers 43 workstation guidelines 30 18 23 24 25 26 ENWW
15. The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 91 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display A WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury
16. WLAN antenna cables to the system board Release the grounding tape 2 that grounds the WLAN antenna cables to the base enclosure PF N p Release the WLAN antenna cables 3 from the opening in the system board A I o lt a ie Si 10 Release the grounding tape 1 that grounds the webcamera cable to the base enclosure 56 Chapter 4 Removal and replacement procedures ENWW 11 Disconnect the webcamera cable 2 from the system board 12 Release the grounding tape 1 that grounds the display panel cable to the base enclosure 13 Disconnect the display panel cable 2 from the system board 14 Release the tape 1 that secures the wireless module antenna cables to the system board 15 Release the grounding tape 2 that grounds the wireless module antenna cables to the base enclosure ENWW Component replacement procedures 57 16 Release the wireless module antenna cables 3 from the opening in the system board A CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 17 Remove the four Phillips PM2 5x6 0 screws 1 that secure the display assembly to the computer 18 Lift the display assembly 2 straight up and remove it Reverse this procedure to install the display assembly 58 Chapter 4 Removal and replacement procedures ENWW System
17. a text box or return to the menu display press esc To display additional navigation and selection information while Setup Utility is open press f1 Using Setup Utility 69 Display system information The following procedure explains how to display system information in Setup Utility If Setup Utility is not open begin at step 1 If Setup Utility is open begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring default settings in Setup Utility The following procedure explains how to restore the Setup Utility default settings If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is dis
18. board NOTE The system board spare part kit includes replacement thermal material ENWW Description Spare part number Equipped with discrete graphics subsystem and Intel Core i5 430UM 1 20 GHz turbo processor 611491 001 800 MHz FSB 3 MB L2 cache 18 W Equipped with discrete graphics subsystem and Intel Core i3 330UM 1 20 GHz processor 800 MHz 611489 001 FSB 3 MB L2 cache 18 W Equipped with discrete graphics subsystem and Intel Pentium U5400 1 20 GHz processor 800 MHz 611487 001 FSB 2 MB L2 cache 18 W Equipped with UMA graphics subsystem and Intel Core i5 430UM 1 20 GHz turbo processor 800 6 11490 001 MHz FSB 3 MB L2 cache 18 W Equipped with UMA graphics subsystem and Intel Core i3 330UM 1 20 GHz processor 800 MHz 611488 001 FSB 3 MB L2 cache 18 W Equipped with UMA graphics subsystem and Intel Pentium U5400 1 20 GHz processor 800 MHz 611486 001 FSB 2 MB L2 cache 18 W Before removing the system board follow these steps 1 NO 4 B WO WN Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power cord Remove the battery see Battery on page 35 Remove the hard drive see Hard drive on page 37 Disconnect the WLAN antenna cables from the WLAN module see WLAN module on page 43 R
19. description 2 USB 9 11 power connector 11 power connector and cable removal 62 spare part number power cord set requirements 90 spare part numbers 17 25 36 17 25 52 17 25 52 17 25 62 22 23 Index 99 power light 10 power requirements product description 3 power switch 10 power switch board removal 54 spare part number power on password 71 processor product description 1 product description audio 2 chipset 1 diskette drive 2 display panel 1 docking support 3 Ethernet 2 external media cards 2 graphics 1 hard drives 1 keyboard 3 memory module 1 operating system 3 optical drives 2 pointing devices 3 ports 2 power requirements 3 processors 1 product name 1 security 3 serviceability 3 webcam 2 wireless 2 product name 1 protective sleeve spare part number 22 25 17 26 54 R rear components 8 removal replacement preliminaries 27 procedures 32 reset board spare part number 16 26 right side components 10 RJ 45 jack connector pinout 89 location 8 rotate button 10 100 Index RTC battery removal 47 spare part number Rubber Kit spare part number 17 25 34 17 25 47 S Screw Kit spare part number 22 25 security cable slot 8 Security menu 71 security product description 3 service considerations 27 service tag 13 32 serviceability product description 3 Setup Utility Diagnostics menu 72 Main menu 71 overview 68 Security menu 71 starting 68
20. identification ENWW TouchPad components ENWW ltem Component Function 1 TouchPad off indicator To turn the TouchPad zone on and off quickly double tap the TouchPad off indicator NOTE When the TouchPad zone is active the light is off 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 4 TouchPad zone Moves the pointer and selects or activates items on the screen Top components 7 Front components Component Function Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Rear components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 External monitor port Connects an external VGA monitor or projector 3 RJ 45 network jack Connects a network cable 8 Chapter 2 External component identification ENWW Left side components ENWW ltem 1 Component Vent Function Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal compon
21. n 1x1 WiFi Adapter for use in Canada 580101 001 the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States Atheros 9285G 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania 580101 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belgium Belize Benin Bermuda Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Guadeloupe Guam Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Italy the Ivory Coast Jamaica Jordan Kenya Kiribati Kyrgyzstan Laos Latvia Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Paki
22. s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the number used to locate documents drivers and support for the computer 5 Warranty period This number describes the duration of the warranty period for the computer Service tag 13 nai product XXOOXXXXXRAXXXXX sin xxooxxxxx Mmm ITLL PIN sxc MIDI UL MIDO UE OOI OUOU OUD MOVU OUIEI INI service 14 Chapter 3 Illustrated parts catalog ENWW Computer major components 0 ENWW Computer major components 15 Item Description Spare part number 1 12 1 inch WXGA BrightView LED touch screen display assembly 611492 001 includes Web camera and cable microphones and cables fingerprint reader and cable WLAN antenna cables and WWAN antenna cables Display assembly subcomponents not illustrated Display bezel 592956 001 Web camera microphone module includes cable 592960 001 Fingerprint reader board includes cable 592959 001 Reset board includes cable 611494 001 Speakers include cable 592958 001 Display enclosure 592955 001 Display Screw Kit 592962 001 2 Keyboard includes cable and 2 retention clips For use in Belgium 584161 A41 For use in Brazil 584161 201 For use in Canada 584161 121 For use in Denmark Finland and Norway 584161 DH1
23. the computer upside down with the front toward you 2 Slide the battery lock latch 1 and then release it The battery disengages from the computer 3 Remove the battery 2 by lifting the front edge and then swinging it up and back To install a battery slide the battery into the battery bay until you hear a click ENWW Component replacement procedures 35 Pen Description Spare part number Pen 593028 001 Before removing the pen follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 35 Remove the pen 1 Position the computer with the left side toward you 2 Press in on the pen 1 to release it from the pen holder 3 Remove the pen 2 from the pen holder Reverse this procedure to install the pen 36 Chapter 4 Removal and replacement procedures ENWW Hard drive amp NOTE The hard drive spare part kit includes a hard drive bracket hard drive connector and Mylar cover Description Spare part number 640 GB 5400 rpm 611495 001 500 GB 7200 rpm 584381 001 320 GB 7200 rpm 584380 001 250 GB 7200 rpm 584379 001 Hard Drive Hardware Kit includes hard drive bracket and hard drive screws 584382 001 Before re
24. 00 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V ENWW Preliminary replacement requirements 29 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures mu
25. 001 2048 MB DDR3 PC3 1066 MHz 598856 001 1024 MB DDR3 PC3 1066 MHz 598859 001 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 35 Remove the memory module 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0x5 0 captive screws that secure the memory module compartment cover to the computer Chapter 4 Removal and replacement procedures ENWW 3 Lift the left side of the cover and then swing it up and to the right 4 Remove the memory module compartment cover amp NOTE The memory module compartment cover is included in the Plastics Kit spare part number 59297 1 001 5 Pull away the retention clips on each side of the memory module to release the memory module The memory module tilts up A CAUTION To prevent damage to the memory module hold it by the edges only Do not touch the components on the memory module ENWW Component replacement procedures 41 6 Grasp the edge of the memory module and gently pull it out of the memory module slot Reverse this procedure to install a memory module 42 Chapter 4 Removal and replacement procedures ENWW
26. 48 Chapter 4 Removal and replacement procedures ENWW 3 Remove the two Phillips PM2 0x4 0 screws in the battery bay that secure the top cover to the computer 4 Turn the computer right side up with the front toward you Lift the front edge of the top cover 1 until it rests at an angle 6 Release the zero insertion force ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable 2 from the system board 7 Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable 3 from the system board 8 Remove the top cover Reverse this procedure to install the top cover ENWW Component replacement procedures 49 Keyboard NOTE The keyboard spare part kit includes a cable and 2 retention clips Country or region Spare part number Country or region Spare part number Belgium 584161 A41 Portugal 584161 131 Brazil 584161 201 Russia 584161 251 Canada 584161 121 Saudi Arabia 584161 171 Denmark Finland and Norway 584161 DH1 South Korea 584161 AD1 France 584161 051 Spain 584161 071 Germany 584161 041 Switzerland 584161 111 Greece 584161 DJ1 Taiwan 584161 AB1 Israel 584161 BB1 Thailand 584161 281 Italy 584161 061 Turkey 584161 141 Latin America 584161 161 The United Kingdom 584161 031 The Netherlands 584161 B31 The United States 584161 001 Before removing the keyboard follow these steps 1 Shut down the computer If yo
27. 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer 90 Chapter 9 Power cord set requirements ENWW Requirements for specific countries and regions ENWW Country region Accredited agency Applicable note number Australia EANSW l Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA j Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor
28. All Programs gt Recovery Manager gt Recovery Disc Creation 2 Follow the on screen instructions ENWW Creating recovery discs 81 Backing up your information As you add new software and data files you should back up your system on a regular basis to maintain a reasonably current backup Back up your system at the following times e At regularly scheduled times amp NOTE Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Note the following when backing up e Create system restore points using the Windows System Restore feature and periodically copy them to disc e Store personal files in the Documents library and back up this folder periodically e Back up templates stored in their associated programs e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit gt Paste 4 Save the document e You can back up your information to an optional external hard drive a network drive or discs e When backing up to discs use any o
29. E Et 86 Ese Miiicll MGIC scssi tenen ee ee E TEOT E A E A EEEE 87 HDMI seiersen io AA R E a aE a E E 88 REAS network eneneeni eran a aE E E A E e A AE aS E AER 89 Univers l Serial Bus scsi sssensatenianassannbenanadinn n a A E iaa a A E 89 9 Power cord set requirements iisicisssissssiisessssaiceserinseiiodaiinreinissioierinasiniesdadesiiendadamanines 90 Requirements for all countries piccsraorrrensvodnsakoronninedutontandedn wheconddlesnswoantandsihedunssadnssediooniniaoadibedan 90 Requirements for specific countries and regions ccccsecceesesseeeeeeeneeeeceeeeecseteeeeeseneeeeensenaeees 91 TO Reyin N E 92 Bater aotret shea ee di eener EE E E uy E Cates vad tiene ET Dea E E 92 Displays E E E a A 92 DUH acenion a a aa 98 ENWW Vii viii ENWW 1 Product description Category Product Name Description HP TouchSmart tm2 Notebook PC Processors Intel Core i5 430UM 1 20 GHz turbo processor 800 MHz FSB 3 MB L2 cache 18 W Intel Core i3 330UM 1 20 GHz processor 800 MHz FSB 3 MB L2 cache 18 W Intel Pentium U5400 1 20 GHz processor 800 MHz FSB 2 MB L2 cache 18 W Chipset Intel HM55 Express chipset Graphics ATi Mobility Radeon HD5450 4550 ATI Park Pro graphics subsystem with at least 512 MB of dedicated video memory Support for Blu ray and or high definition HD DVD playback with HD decode and DX11 and HDMI support Panels 12 1 inch WXGA 1280 x 800 16 10 wide aspect r
30. RW SuperMulti Double Layer Combo Drive specifications ccccceeceeeteeees 79 7 Backup ond recovery ihn cictas iis chins cccecaccctecdceticcietweati cg ccna cies eis teed 80 Creating recovery CSOs sco sca ceuavsadswevecartaacsndetastreadsuccbesimvnnatecanamsarnretie timate amare 81 Backing up your information 57 0 2ie eithewaaserernaananes om ee eb eerie ame es 82 Using Windows Backup and Restore a 2 uctsucvesnesavsnancsaisivnnsicndassisniaveedneweuehebdnouhedaveusves 83 Using system restore points c sccascssnssssnseconsvecsevestcanesteagecendanaguennsdecnavecgtesessoagceesnnens 83 When to create restore points c 0i sadeivacvnosnnorosdeonsaysadeoeaianueconoeanenpndenneie sed 83 Create a system restore point cccccececseeeeeeeeeeeeeceececeeeeeeeeceaaeaaaeeeeeeeeeeees 83 Restore to a previous date and time ceceesceeeeeneecesneeecesneeeeeeeeeeeeneeees 84 Performing CL SEV EI Yd airs ioiii e da Susp Dancin cus ee ee Souls balan EE E EE E E S 84 Recovering from the recovery discs pu ciccsieneccsesssesqanvedsanetesorsacenconsrab ooucteddaneenssaarivensnns 84 Recovering from the dedicated recovery partition select models only 0000000ees 85 8 G nnector Pil CSSIGHINGINS 2 sscesscscesxascscenescaredesvedceqscctestecessesesserestareseersseenseneieeesdeeeesesks 86 A dioin microphone eies nir death i tenner ee Ie eae 86 Audierour headphone casstineieiscctniicilncrattsrenie iisi ee NEEE EE EVE
31. Remove the WLAN module ENWW Component replacement procedures 43 A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Disconnect the WLAN antenna cables from the WLAN module amp NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 44 Chapter 4 Removal and replacement procedures ENWW 2 Remove the two Phillips PM2 0x4 0 screws that secure the WLAN module to the system board The edge of the module opposite the slot rises away from the computer ENWW Component replacement procedures 45 3 Pull the WLAN module away from the slot at an angle and remove it Reverse this procedure to install a WLAN module 46 Chapter 4 Removal and replacement procedures ENWW RTC battery Description Spare part number RTC battery includes cable and double sided tape 592965 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it dow
32. S and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Downloading a BIOS update A CAUTION To prevent damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord ENWW Updating the BIOS 73 To download a BIOS update Ts Access the page on the HP Web site that provides software for your computer Select Start gt Help and Support gt Maintain Follow the instructions on the screen to identify your computer and access the BIOS update you want to download At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b
33. W Display 93 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 94 Chapter 10 Recycling ENWW 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 0 13 Remove the backlight cover 14 Turn the display panel right side up ENWW Display 95 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel A WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 96 Chapter 10 Recycling ENWW 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel
34. al the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay Uzbekistan Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4313 802 11b g n 1x1 WiFi Adapter 593836 001 Intel Centrino Wireless N 1000 802 11b g 1x2 WiFi Adapter 593530 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 602992 001 Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer 2 3 Disconnect the power cord 4 Remove the battery see Battery on page 35 5 Remove the memory module compartment cover see Memory module on page 40
35. atio LED BrightView with Wacom touch screen multitouch enabled and EMR support Typical brightness 200 nits Memory e Two SODIMM slots e Customer accessible upgradable e Dual channel support e DDR3 1333 MHz can be downgraded to 800 MHz 8192 MB total system memory 4096 MB x 2 dual channel 6144 MB total system memory 4096 MB 2048 MB 4096 MB total system memory 4096 MB x 1 2048 MB x 2 dual channel 3072 MB total system memory 2048 MB 1024 MB 2048 MB total system memory 2048 MB x 1 1024 MB x 2 dual channel Hard drives e Supports all 9 5 mm 6 35 em 2 5 inch hard drives e Serial ATA e Supports Accelerometer hard drive protection 640 GB 5400 rpm ENWW 2 Category Description 500 GB 7200 rpm 320 GB 7200 rpm 250 GB 7200 rpm Optical drives Webcam Diskette drive Supports only external optical drives e 12 7 mm tray load e Serial ATA e Blu ray ROM DVD RW SuperMulti Double Layer Drive with LightScribe e DVDRW and CD RW SuperMulti Double Layer Combo Drive with LightScribe HP TrueVision low light VGA camera fixed no tilt with activity light 640 x 480 by 24 frames per second Supports external USB drive only Audio e HD audio Dolby Advanced Audio e Integrated subwoofer e Supports Microsoft premium requirements e Two omni directional digital dual array microphones e Beam forming echo cancellatio
36. ations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions ENWW Preliminary replacement requirements 27 Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut d
37. bsequent changes made to your system amp NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to create restore points e Before you add or extensively modify software or hardware e Periodically whenever the system is performing optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System In the left pane click System Protection Click the System Protection tab Under Protection Settings select the disk for which you want to create a restore point Click Create r op Follow the on screen instructions ENWW Backing up your information 83 Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System In the left pane click System protection 2 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions Performing a recovery NOTE You can recover only files that you have previously backed up HP recommends that you use HP Recovery Manager t
38. clearance on the right side and rear panel of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps _ Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system noe S p a b c d e Disconnect all external devices connected to the computer Disconnect the power cord Remove the battery see Battery on page 35 Remove the following components Hard drive see Hard drive on page 37 Top cover see Top cover on page 48 Keyboard see Keyboard on page 50 Display assembly see Display assembly on page 55 System board see System board on page 59 Remove the fan 1 Turn the system board upside down with the rear toward you 2 Disconnect the fan cable 1 from the system board 3 Remove the two Phillips PM2 5x6 0 screws 2 that secure the fan to the system board ENWW Component replacement procedures 63 4 Re
39. computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice ENWW Table of contents 1 Produc descrip hon savicescccsnssscenesecncasiceniindsniorcaviucauinesuicsedentdunanisnanuiserniieiecisiceniseasnneseasivedaies 1 2 External component identification cccccccccssccccssccsssccesscccscsccescccssccesccccecescesceesceoosee 4 TOD COMPOMENIS siseses agii a a siamese i o a ea a ear eaa ii e EEEa EES 4 Display ein eiseni an a aE E a e E E 4 Keys eea R E E E E apeecepeeets 5 lighis eae a E E E T E E EE 6 TouchPad componenis casio a a E E EE ee S 7 Front c mponeniS esisi iaee eeii epi Erene E e dei a aasia esa ns EE 8 Redi COMPOMEMUS meserie e E E E E E E E ER 8 leftside componeniS arresoncennneenne a a e a E 9 Right side components ic oag secer uci detessaneroni echidna loswsts nd rosea reiini eatea adean aitat enisinia 10 Botoi componens aissei a RE E suena ayia wevesvatan Dey eektaawaduevensbaeuevis Mette sthen toes 12 9 lliusirated poris CONGO scesisse ceiderescts
40. cover see Memory module on page 40 c Top cover see Top cover on page 48 Remove the Bluetooth module 1 Disconnect the Bluetooth module cable 1 from the system board 2 Release the Bluetooth module 2 from the slot built into the base enclosure Reverse this procedure to install the Bluetooth module ENWW Component replacement procedures 53 Power switch board Description Spare part number Power switch board includes cable 611498 001 Before removing the power switch board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 35 5 Remove the following components a Hard drive see Hard drive on page 37 b Memory cover see Memory module on page 40 c Top cover see Top cover on page 48 Remove the power switch board 1 Release the ZIF connector to which the power switch board cable is connected and then disconnect the power switch board cable 1 from the system board 2 Remove the power switch board 2 from the slot built into the base enclosure Reverse this procedure to install the power switch board 54 Chapter 4 Removal and replacement procedures ENWW Display assembly Description Spare pa
41. d a low battery level a critical battery level or there is a battery error e Amber A battery is charging e White The computer is connected to external power and the battery is fully charged 10 Power connector Connects an AC adapter ENWW Right side components 11 Bottom components Item Component Function 1 Battery release latch Releases the battery from the battery bay 2 Battery bay Holds the battery and contains the SIM slot NOTE The battery is preinstalled in the battery bay at the factory 3 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay Holds the hard drive 5 Memory module compartment Contains the memory module slots WLAN module slot and holds the RTC battery 12 Chapter 2 External component identification ENWW 3 Illustrated parts catalog Service tag ENWW When ordering parts or requesting information provide the computer serial number and model description provided on the service tag 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product
42. des specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the number used to locate documents drivers and support for the computer 5 Warranty period This number describes the duration of the warranty period for the computer 32 Chapter 4 Removal and replacement procedures ENWW a product XXXXXXXXXXXXXXXXX s n woo MINER ANEI NETIN INEN _ E AK MU AUDA OU OIDA AUDU WIN TNE ENWW Component replacement procedures 33 Computer feet The computer feet are adhesive backed rubber pads There are four computer feet that adhere to the computer base enclosure The feet 1 on the front edge of the computer are round The feet 2 on the rear edge of the computer are oblong and wedge shaped The computer feet are available in the Rubber Kit spare part number 592966 001 I 34 Chapter 4 Removal and replacement procedures ENWW Battery Description Spare part number 6 cell 62 Wh 2 8 Ah Li ion battery 586021 001 Before disassembling the computer follow these steps _ Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord Remove the battery 1 Turn
43. ebook mode In slate mode the display is rotated and folded flat so that you can view content while carrying the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Keys ltem Component Function 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with an arrow key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the cursor 5 Action keys Execute frequently used system functions ENWW Top components 5 Lights Item Component Description 1 Caps lock light White Caps lock is on 2 Mute light Amber Computer sound is off 3 Wireless light e White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE Wireless devices are enabled at the factory e Amber All wireless devices are off 4 TouchPad off indicator e Amber The TouchPad is off e Off The TouchPad is on 6 Chapter 2 External component
44. eeeeeeeeeeesnneeeeeeeeetenteeeeeeesneees 69 Display system information sate sesiiecns isn iscsi wrchinvsdoviensasionipiseaiihewnsisdiomeWGeintabiisdunieiiuemmincnila 70 Restoring default settings in Setup Utility cccccssasencusecaeceseceesscevesansadencniecaseniavestivavavans 70 Exiting Setup Wtility sordei a a O E EAR 71 Setup Utility MENUS jsnissaianadceniaedacsapenaveasensedany wetoueadecubaauniadoennulanenendiepiaueabcnanrMeanoemmneins 71 Maim Meny ect tse o aE O AEA EEEE ENT 71 Sec rity MENU ngrire Aaaa e EE E E a E E E a S 71 System Configuration Menu 2s ssesscnetaanendnaeseacauncsseuedavisd euasebeeiatenchaetapuseremalaunelton 72 Diagnostics Menuires neniecon neea e e N E RE EEEE REESE 72 Updating th BIOS raciacrinira tonene a e E A N E venom E taal 73 D termining Ihe BIOS sarrin iirde inienn rieti eee tidi EEN 73 Downloading a BIOS updote tinct etania diane een 73 6 SpecificahonS siisicisccisiminniassinvnnisrniasrasiahinnrainsianaimunineine Meee 75 Computer specifications 32s09issdsipaceeiconleenciamoianpiacaataninadiaodnmneemetnmaneaen 75 12 1 inch display specifications senses incsmoiavnnrenninaisinemenieainnniansie sianwenaieinniebenesncemiuaneimanaeniteeds 76 Hard drive specifications 2352p sznivaiaannsiedadnniheivaned taton aebanceiuadoaauixaeaexecasnedsdumehetaesitaiansidetnmanusanantees 77 Blu ray ROM DVD RW SuperMulti Double Layer Drive specifications ccececeeeesteeeentteeeensteeees 78 ENWW DVD RW and CD
45. emove the following components a Hard drive see Hard drive on page 37 b Top cover see Top cover on page 48 c Display assembly see Display assembly on page 55 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory module see Memory module on page 40 WLAN module see WLAN module on page 43 RTC battery see RTC battery on page 47 Power connector and cable see Power connector and cable on page 62 Component replacement procedures 59 e Fan see Fan on page 63 e Heat sink see Heat sink on page 64 Remove the system board 1 Disconnect the Bluetooth module cable 1 from the system board 2 Release the ZIF connector to which the power switch board cable is connected and disconnect the power switch board cable 2 from the system board b 3 Remove the four Phillips PM2 5x4 0 screws 1 that secure the system board to the base enclosure 4 Remove the two Phillips PM2 5x4 0 screws 2 that secure the power connector to the base enclosure 5 Release the power connector 3 from the base enclosure 6 Use the hard drive connector 1 to lift the right side of the system board 2 until it rests at an angle 60 Chapter 4 Removal and replacement procedures ENWW 7 Remove the system board 3 by sliding it up and to the right amp NOTE After removing the system boa
46. en shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 35 5 Remove the following components a Hard drive see Hard drive on page 37 b Memory cover see Memory module on page 40 c Top cover see Top cover on page 48 Remove the pen holder and eject assembly 1 Remove the three Phillips PM2 0x4 0 screws 1 that secure the pen holder and eject assembly to the base enclosure 2 Remove the pen holder 2 and eject assembly 3 from the base enclosure Reverse this procedure to install the pen holder and eject assembly 52 Chapter 4 Removal and replacement procedures ENWW Bluetooth module amp NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is available using spare part number 613451 001 Description Spare part number Bluetooth module 537921 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 35 5 Remove the following components a Hard drive see Hard drive on page 37 b Memory
47. ents and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 3 USB port Connects an optional USB device 4 Audio out headphone jack Audio in microphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone NOTE When a device is connected to the jack the device speakers are disabled 5 6 Drive light Pen tether hole e Blinking white The hard drive is being accessed e Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive Connects the pen tether 7 Pen holder Holds the digitizer pen Lett side components 9 Right side components Lae B oe Item Component Function 1 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon 2 Rotate button Rotates the screen image counterclockwise to 4 orientations landscape primary portrait primary landscape secondary and portrait secondary 3 Power light e White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 4 Power switch e Whe
48. f the following types of discs purchased separately CD R CD RW DVD R DVD R or DVD RW The discs you use will depend on the type of optical drive installed in your computer NOTE DVDs store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer 82 Chapter 7 Backup and recovery ENWW Using Windows Backup and Restore To create a backup using Windows Backup and Restore follow these steps NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up and create a backup amp NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using system restore points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse su
49. for use in Greece includes cable and 2 retention clips 584379 001 320 GB 7200 rpm hard drive includes hard drive bracket and Mylar cover 584380 001 250 GB 7200 rpm hard drive includes hard drive bracket and Mylar cover 584381 001 160 GB 7200 rpm hard drive includes hard drive bracket and Mylar cover 584382 001 Hard Drive Hardware Kit includes hard drive bracket Mylar cover and hard drive screws 584383 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe external drive includes bezel bracket and cable 584384 001 Blu ray ROM DVD RW SuperMulti Double Layer Drive with LightScribe external drive includes bezel bracket and cable 586021 001 6 cell 62 Wh 2 8 Ah Li ion battery 592955 001 Display enclosure 592956 001 Display bezel 592958 Speakers include cable 001 592959 001 Fingerprint reader board includes cable 592960 001 Web camera microphone module includes cable 592962 001 Display Screw Kit 592964 001 Top cover includes TouchPad and TouchPad cable caps lock light board and cable and top cover bumper pads 592965 001 RTC battery includes cable and double sided tape 592966 001 Rubber Kit includes 4 base enclosure rubber feet pen cover and RJ45 cover 592967 001 Power connector and cable 592970 001 Fan 592971 001 Plastics Kit NOTE See Plastics Kit on page 20 for more Plastics Kit information 592972 001 Pen holder and pen eject assembly 592973 001 Screw Kit 593028 001 Pen
50. ging the language of Setup Utility The following procedure explains how to change the language of Setup Utility If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 _ Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Use the arrow keys to select System Configuration gt Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change goes into effect immediately Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke ENWW To choose a menu or a menu item use the arrow keys To choose an item in a list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 or f To select an item press enter To close
51. he 18 W Equipped with discrete graphics subsystem and Intel Core i3 330UM 1 20 GHz 611489 001 processor 800 MHz FSB 3 MB L2 cache 18 W Equipped with discrete graphics subsystem and Intel Pentium U5400 1 20 GHz 611487 001 processor 800 MHz FSB 2 MB L2 cache 18 W Equipped with UMA graphics subsystem and Intel Core i5 430UM 1 20 GHz turbo 611490 001 processor 800 MHz FSB 3 MB L2 cache 18 W Equipped with UMA graphics subsystem and Intel Core i3 330UM 1 20 GHz 611488 001 processor 800 MHz FSB 3 MB L2 cache 18 W Equipped with UMA graphics subsystem and Intel Pentium U5400 1 20 GHz processor 611486 001 800 MHz FSB 2 MB L2 cache 18 W 11 Fan 592970 001 12 Heat sink includes replacement thermal material For use only on computer models equipped with discrete graphics subsystem 611499 001 For use only on computer models equipped with UMA graphics subsystem 611500 001 13 Power connector and cable 592967 001 14 Base enclosure includes 2 battery release latches and 4 rubber feet 611496 001 Rubber Kit not illustrated includes 4 base enclosure rubber feet and pen cover 592966 001 15 RTC battery includes cable and double sided tape 592965 001 ENWW Computer major components 17 Item Description Spare part number 16 Memory modules PC3 1066 MHz 4096 MB 599092 001 248 MB 598856 001 1024 MB 598859 001 17 WLAN module Atheros 9285G 802 11b g
52. ia Madagascar Malawi the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay Uzbekistan Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 584161 001 Keyboard for use in the United States includes cable and 2 retention clips 584161 031 Keyboard for use in the United Kingdom includes cable and 2 retention clips 584161 041 Keyboard for use in Germany includes cable and 2 retention clips 584161 051 Keyboard for use in France includes cable and 2 retention clips 584161 061 Keyboard for use in Italy includes cable and 2 retention clips 584161 071 Keyboard for use in Spain includes cable a
53. ia 490371 D61 For use in Israel 49037 1 BB1 For use in Italy 49037 1 061 For use in North America 490371 001 For use in the People s Republic of China 490371 AA1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 49037 1 AB1 For use in the United Kingdom and Singapore 490371 031 Screw Kit 592973 001 Wired headset with volume control 371693 001 22 Chapter 3 Illustrated parts catalog ENWW Sequential part number listing Spare part Description number 371693 001 Wired headset with volume control 49037 1 001 Power cord for use in North America 490371 011 Power cord for use in Australia 490371 021 Power cord for use in Europe the Middle East and Africa excluding South Africa 49037 1 031 Power cord for use in the United Kingdom and Singapore 49037 1 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Australia 490371 201 Power cord for use in Brazil 49037 1 202 Power cord for use in Brazil 490371 AA1 Power cord for use in the People s Republic of China 49037 1 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 BB1 Power cord for use in Israel 49037 1 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 537921 001 Bluetooth module NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluet
54. inrssnartedrsiossaconiscsencseinacstaiinaedenedeirimerimnneeuE 13 SEPVICE lag eoero suede cota cnluheniadpeceaeaaenia sap cbaplybendedaua danas couse yauguaiueedapteeesoias E buenos 13 Computer major COMPONENES sucrer nnana i a a Eaa aaa E E 15 Plastics Kit zase aa E A O E OOT 20 M ssstorage devices sitasti ees ee we r EEE E E A ad 21 Misc ll neo s Pars Guns cnnceystuundemeeaa i aa A AE EA E E Ea R 22 Sequential part number listing cccessccceesceeceeneeeeeseeeeeeseeeeeeeeeccseeeecsseeeceaseesnsaeeeseeteeenaes 23 4 Removal and replacement procedures cscsscssssccsssccesscccsscccescccescccsscccsscccescccessceess 27 Preliminary replacement requirements lt 2 s cec csccescsaseessesssnvadensoosaricvedunns cuaccndantndsdevacntnedenisnesecsads 27 Tools reg ired seeria er EEE E Penta E E NS AE 27 Service considerations ssseseesesesseessesstetsttsttttsttsttttsstssttsstisstessessstesesstersrssteesens 27 Plastici pars nona a a E E es 27 Cables and connectors sssrin seinninn neninn 28 LOIS UAH ci ened etx attrac N A ETENE 28 Grounding guidelines syasjustzereneicntdekaeeri aaa teaeacunriomuatededamant 29 Electrostatic discharge damage cidennincsssensnsauscndipeannedsvestansasesauspoceseatecedseun 29 Packaging and transporting guidelines ccccscceeeeeesseeeeeeeees 30 Workstation Guide lin s siandiwacsamomsiniarneniiesaenanaieanoniioueiun 30 ENWW Equipment guidelines ccc cesesscncsvscrcenens
55. m board components it may be necessary to move the heat sink from side to side to detach the assembly NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed Thermal pads are used on the PCH chip 1 and the heat sink section 2 that services it Thermal paste is used on the processor 3 and the heat sink section 4 that services it Replacement thermal material is included with all system board and heat sink spare part kits Reverse this procedure to install the heat sink Component replacement procedures 67 5 Setup Utility BIOS Starting Setup Utility Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working The utility reports information about the computer and provides settings for startup security and other preferences To start Setup Utility A Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 When the Startup Menu is displayed press 10 68 Chapter 5 Setup Utility BIOS ENWW Using Setup Utility Chan
56. move the fan 3 Reverse this procedure to install the fan Heat sink NOTE The heat sink spare part kit includes replacement thermal material Description Spare part number For use only on computer models equipped with discrete graphics subsystem 611499 001 For use only on computer models equipped with UMA graphics subsystem 611500 001 Before removing the heat sink follow these steps _ Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power cord Remove the battery see Battery on page 35 u b WO N Remove the following components a Hard drive see Hard drive on page 37 b Top cover see Top cover on page 48 c Keyboard see Keyboard on page 50 64 Chapter 4 Removal and replacement procedures ENWW d Display assembly see Display assembly on page 55 e System board see System board on page 59 Remove the heat sink 1 Turn the system board upside down with the rear toward you NOTE Steps 2 and 3 apply only to computer models equipped with a discrete graphics subsystem See steps 4 and 5 for heat sink removal instructions for computer models equipped with a UMA graphics subsystem 2 Following the 1 2 3 4 5 6 sequence stamped into each section of the heat sink loosen the si
57. moving the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 35 Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0x5 0 captive screws that secure the hard drive cover to the computer ENWW Component replacement procedures 37 3 Lift the rear edge of the hard drive cover and then swing it up and forward 4 Remove the hard drive cover NOTE The hard drive cover is included in the Plastics Kit spare part number 59297 1 001 5 Grasp the Mylar tab on the hard drive and slide the hard drive 1 to the left to disconnect it from the system board 6 Remove the hard drive 2 from the hard drive bay 7 If itis necessary to remove the hard drive shield remove the two Phillips PM3 0x3 0 hard drive shield screws 1 from each side of the hard drive 38 Chapter 4 Removal and replacement procedures ENWW 8 Lift the shield 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive ENWW Component replacement procedures 39 Memory module Description Spare part number 4096 MB DDR3 PC3 1066 MHz 599092
58. n Weight 2 15 kg 4 72 lbs Input power Operating voltage 18 5 V dc 3 5 A 65W Operating current 3 5 A Temperature Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures ENWW Computer specifications 75 12 1 inch display specifications Metric U S Dimensions Height 16 9 cm 6 7 in Width 26 2 cm 10 3 in Diagonal 30 8 cm 12 1 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 279 x 0 279 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical 76 Chapter 6 Specifications ENWW Hard drive specifications ENWW 640 GB 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 101g 101g Interface type SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA
59. n noise suppression software e Pavilion branded Altec Lansing speakers Ethernet Integrated 10 100 1000 Gigabit Ethernet network interface card NIC Wireless Integrated wireless local area network WLAN options by way of wireless module includes two 2 4 GHz antennae in display assembly Atheros 9285G 802 11b g n 1x1 WiFi Adapter Broadcom 4313 802 11b g n 1x1 WiFi Adapter Intel Centrino Wireless N 1000 802 11b g 1x2 WiFi Adapter Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter External media card Digital Media Slot supports Memory Stick Memory Stick Pro MultiMediaCard Secure Digital Memory Card and xD Picture Card Ports Audio in stereo microphone Audio out stereo headphone High definition multimedia interface HDMI v1 3 supporting 1080p with high bandwidth digital content protection HDCP key RJ 45 Ethernet includes link and activity lights Chapter 1 Product description USB 3 ENWW ENWW Category Description VGA Dsub 15 pin supporting 1920 x 1200 external resolution 75 Hz Disabled when connected to devices through the expansion port 3 Hot plug unplug and auto detect for correct output fo wide aspect and standard aspect video 2 pin 65 W AC power Docking Docking support through the expansion port 3 Supports the HP xb3000 Notebook Expansion Base and the HP Notebook QuickDock Keyboard pointing devices
60. n the computer is off slide the power switch to turn on the computer e When the computer is on briefly slide the power switch to exit Sleep e When the computer is in the Sleep state briefly slide the power switch to exit Sleep e When the computer is in Hibernation briefly slide the power switch to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective slide and hold the power switch for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options 5 Wireless light e White An integrated wireless device such as a WLAN device and or a Bluetooth device is on NOTE Wireless devices are enabled at the factory e Amber All wireless devices are off 10 Chapter 2 External component identification ENWW ltem Component Function 6 Wireless button Turns the wireless feature on or off but does not establish a wireless connection NOTE A wireless network must be set up in order to establish a wireless connection 7 Digital Media Slot Supports the following digital card formats e Memory Stick e Memory Stick Pro e MultiMediaCard e Secure Digital Memory Card e xD Picture Card 8 USB ports 2 Connect optional USB devices 9 Battery light e Off The computer is running on battery power e Blinking amber The battery has reache
61. n through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 35 5 Remove the memory cover see Memory module on page 40 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 2 Release the RTC battery 2 from the system board The RTC battery is attached to the system board by double sided tape Reverse this procedure to install the RTC battery ENWW Component replacement procedures 47 Top cover Description Spare part number Top cover includes TouchPad and TouchPad cable caps lock light board and cable and top 592964 001 cover bumper pads Before removing the top cover follow these steps _ Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power cord Remove the battery see Battery on page 35 Remove the hard drive see Hard drive on page 37 ou fF WO WN Remove the memory cover see Memory module on page 40 Remove the top cover 1 Remove the two front rubber feet 1 The computer feet are available in the Rubber Kit spare part number 592966 001 2 Remove the 17 Phillips PM2 5x6 0 screws 2 that secure the top cover to the computer
62. nd 2 retention clips 584161 121 Keyboard for use in French Canada includes cable and 2 retention clips 584161 131 Keyboard for use in Portugal includes cable and 2 retention clips 584161 141 Keyboard for use in Turkey includes cable and 2 retention clips 584161 161 Keyboard for use in Latin America includes cable and 2 retention clips 584161 171 Keyboard for use in Saudi Arabia includes cable and 2 retention clips 584161 201 Keyboard for use in Brazil includes cable and 2 retention clips 584161 251 Keyboard for use in Russia includes cable and 2 retention clips 584161 281 Keyboard for use in Thailand includes cable and 2 retention clips 584161 A41 Keyboard for use in Belgium includes cable and 2 retention clips 584161 AB1 Keyboard for use in Taiwan includes cable and 2 retention clips 584161 AD1 Keyboard for use in South Korea includes cable and 2 retention clips 584161 B31 Keyboard for use in the Netherlands includes cable and 2 retention clips 584161 BB1 Keyboard for use in Israel includes cable and 2 retention clips 24 Chapter 3 Illustrated parts catalog ENWW ENWW Spare part number Description 584161 BG1 Keyboard for use in Switzerland includes cable and 2 retention clips 584161 DH1 Keyboard for use in Denmark Finland and Norway includes cable and 2 retention clips 584161 DJ1 Keyboard
63. o create a set of recovery discs entire drive backup as soon as you set up your computer Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs or from a dedicated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software E NOTE Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into an optional external optical drive and restart the computer 3 Follow the on screen instructions 84 Chapter 7 Backup and recovery ENWW Recovering from the dedicated recovery partition select models only NOTE Computers with an SSD may not have a recovery partition If the computer does not have a recovery partition you will n
64. onductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy A CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 v 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 5
65. ooth module cable is included in the Cable Kit spare part number 613451 001 580101 001 Atheros 9285G 802 11b g n 1x1 WiFi Adapter for use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States ENWW Sequential part number listing 23 Spare part Description number SSS SSS SS 580101 002 Atheros 9285G 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belgium Belize Benin Bermuda Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Guadeloupe Guam Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Italy the Ivory Coast Jamaica Jordan Kenya Kiribati Kyrgyzstan Laos Latvia Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedon
66. or pinout 86 location 9 headset spare part number 22 23 heat sink removal 64 spare part numbers 17 26 64 J jacks audio in 9 audio out 9 headphone 9 ENWW microphone 9 network 8 RJ 45 8 K key components 5 keyboard product description 3 removal 50 spare part numbers keys action 5 esc 5 fn 5 Windows applications 5 Windows logo 5 16 24 25 50 L left side components 9 Light components 6 lights battery 11 caps lock 6 drive 9 mute 6 power 10 TouchPad off indicator 6 webcam 4 wireless 6 10 M Main menu 71 mass storage devices spare part numbers 21 memory module product description 1 removal 40 spare part numbers 18 26 40 memory module compartment 12 memory module compartment cover illustrated 20 removal 41 memory test 72 microphone 4 microphone jack connector pinout 86 location 9 model name 1 monitor port connector pinout 87 location 8 mute light 6 N network jack connector pinout 89 location 8 e operating system product description 3 optical drive precautions 28 product description 2 spare part numbers 21 25 P packing guidelines 30 passwords 71 pen removal 36 spare part number pen eject assembly removal 52 spare part number pen holder location 9 removal 52 spare part number pen tether hole 9 plastic parts 27 Plastics Kit contents 20 spare part number 17 20 25 pointing devices product description 3 ports external monitor 8 HDMI 9 monitor 8 product
67. ot Order Set the boot order for e Notebook Hard Drive USB Diskette on Key USB Hard Disk 5 USB CD DVD ROM Drive USB Floppy e Network Adapter Diagnostics menu 72 Select To do this Primary Hard Disk Self Test Run a comprehensive self test on the hard drive Memory Test Run a diagnostic test on the system memory Chapter 5 Setup Utility BIOS ENWW Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by opening Setup Utility To use Setup Utility for displaying BIOS information 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 2 If Setup Utility does not open with the system information displayed use the arrow keys to select the Main menu When the Main menu is selected BIO
68. ot be able to recover using this procedure Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software On some models you can perform a recovery from the partition on the hard drive accessed by pressing either the Start button or f1 1 This restores the computer to its factory condition To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager or e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the Press lt F11 gt for recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions ENWW Performing a recovery 85 8 Connector pin assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 2 3 Pin Signal Audio out left channel 2 Audio out right channel 3 Ground 86 Chapter 8 Connector pin assignments ENWW External monitor ENWW Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC
69. own the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 28 Chapter 4 Removal and replacement procedures ENWW Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other c
70. played in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Exit gt Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter 4 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility default settings go into effect when the computer restarts NOTE Your password security and language settings are not changed when you restore the factory default settings 70 Chapter 5 Setup Utility BIOS ENWW Exiting Setup Utility You can exit Setup Utility with or without saving changes e To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter e To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter After either choice the computer restarts in Windows Setup U
71. rd it may be necessary to replace the RJ 45 connector cover The RJ 45 connector cover is included in the Plastics Kit spare part number 59297 1 001 Reverse this procedure to install the system board ENWW Component replacement procedures 6l Power connector and cable Description Spare part number Power connector and cable 592967 001 Before removing the power connector and cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 35 5 Remove the following components a Hard drive see Hard drive on page 37 b Top cover see Top cover on page 48 c Keyboard see Keyboard on page 50 d Display assembly see Display assembly on page 55 e System board see System board on page 59 Remove the power connector and cable 1 Turn the system board upside down with the rear toward you 2 Disconnect the power connector and cable from the system board 62 Chapter 4 Removal and replacement procedures ENWW Reverse this procedure to install the power connector and cable Fan Description Spare part number Fan 592970 001 amp NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch
72. rt number 12 1 inch WXGA BrightView LED touch screen display assembly includes Web camera and cable 611492 001 microphones and cables fingerprint reader and cable WLAN antenna cables and WWAN antenna cables Before removing the display assembly follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power cord Remove the battery see Battery on page 35 Disconnect the WLAN antenna cables from the WLAN module see WLAN module on page 43 Remove the hard drive see Hard drive on page 37 N OU BP W N Remove the top cover see Top cover on page 48 Remove the display assembly 1 Close the computer and turn it upside down with the rear panel toward you 2 Remove the two Phillips PM2 0x4 0 screws that secure the display hinge cover to the computer 3 Turn the computer display side up with the rear panel toward you 4 Open the computer display to the upright position and rotate the display 1 90 degrees clockwise ENWW Component replacement procedures 55 5 Remove the display hinge cover 2 NOTE The display hinge cover is included in the Plastics Kit spare part number 59297 1 001 Position the computer with the front toward you Release the tape 1 that secures the
73. scssvanannssnvederscuenaasvacesiiennsies 31 Component replacement procedures s2c c0 ssaveoieisaccesannnouveacseasncgnyudin seraadevneseesnsenssuniapedunnoveeacneal 32 Service LAG asee anana N E N N E O 32 Computer teeh cae neha listepisodes EEEE AEE 34 BOS iy neee a E e r A E ute EEEN 35 DS ea a coer eat peated Sod A a AA 36 BCI Ke ANGET 37 Memory mod le sienpre Er eset E E T A E 40 WIAN module eieansanr anae naea a a E Ei e Ea epa E ANE SERET 43 RTC batery teats va eect i E E E E en E S 47 lop cover menneen A E gece easaetene demenncee tayenine tens 48 Key GOAIA eeno A E E E A A A EE 50 Pen holder and eject assembly nnnnnnnnnnsennnnonneeeenseseoeeseeeesseesrsnesserrssersssentsserrrsrere 52 EINE elei inan lelo UE cscs EE E aaatentasamnanctndebaraules 53 Power switch b ard eis eeciue nbs aeainmeduoatea a A ERE A E one iaaueaAianaa Roney 54 Display assembly gee eee eee oe eee ne ae en E T EEE 55 Sysiem b dra sieneen narei ae aa a a EAE a T E aa ees 59 Power connector and CG D162 rsendsagia mam nniad pene nam he menniamiumeniaend 62 Ro EE EAE E E A E 63 Hegt sinkas seca esse See aa earn acacia hate ENN 64 5 Selup Uy BIOS corn a a 68 Staring Seto p LIIY oererme trr EE a ERA E E RAE E EA E aE RES 68 Using Setup Wility siisi o n ete a es 69 Changing the language of Setup Utility eiiccicsncavercsdasassceseatorscsaraseceretacnorsnamnmnnwdronvenes 69 Navigating and selecting in Setup Utility 0 0 0 0 ee cceecceeeeeee
74. security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 5 ms 1 5 ms 1 5 ms Average 12 0 ms 12 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 1 250 291 258 976 785 075 625 142 448 488 397 168 Disc rotational speed 5400 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details Hard drive specifications 77 Blu ray ROM DVD RW SuperMulti Double Layer Drive specifications Applicable disc Read Write BD ROM BD ROM DL BD R BD DVD RAM Ver 2 DVD R DVD R DL BD RE BD RE DL DVD R CD R and CD ROM ROM DVD R DVD R DL DVD RW DVDR DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT Access time BD DVD Random lt 230 ms lt 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD RAM 9 MB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16X CD RW 2 400 KB sec 78 Chapter 6 Specifications ENWW DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications Applicable disc Read Write CD DA CD
75. st directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 30 Chapter 4 Removal and replacement procedures ENWW Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electros
76. stan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay Uzbekistan Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4313 802 11b g n 1x1 WiFi Adapter 593836 001 Intel Centrino Wireless N 1000 802 11b g 1x2 WiFi Adapter 593530 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 602992 001 18 Hard drive includes hard drive bracket hard drive connector and Mylar cover 640 GB 5400 rpm 611495 001 500 GB 7200 rpm 58438 1 001 320 GB 7200 rpm 584380 001 250 GB 7200 rpm 584379 001 18 Chapter 3 Illustrated parts catalog ENWW Item Description Spare part number Hard Drive Hardware Kit not illustrated includes hard drive bracket and hard 584382001 drive screws 19 6 cell 62 Wh 2 8 Ah Li ion battery 586021 001 ENWW Computer major components 19 Plastics Kit
77. store the operating system and software programs to factory settings in case of system failure or instability e Backing up your information regularly to protect your important system files e Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state e Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery e Performing a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create NOTE Computers with a solid state drive SSD may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition click Start rightclick Computer click Manage and then click Disk Management If the partition is present an HP Recovery drive is listed in the window 80 Chapter 7 Backup and recovery ENWW Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original
78. tatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V ENWW Preliminary replacement requirements 31 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 562 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provi
79. tility menus The menu tables in this section provide an overview of Setup Utility options E NOTE Some of the Setup Utility menu items listed in this section may not be supported by your computer Main menu Select To do this System information e View and change the system time and date e View identification information about the computer e View specification information such as processor information memory size and system BIOS Security menu Select To do this Administrator password Enter change or delete an administrator password Power On Password Enter change or delete a power on password ENWW Setup Utility menus 71 System Configuration menu Select To do this Language Change the Setup Utility language Virtualization Technology select models only Enable disable the processor Virtualization Technology LAN Power Saving Enable disable the LAN power saving Reduces the power consumption of the LAN controller Fan Always On Enabled disable Fan Always On When enabled the computer fan will always be on Action Keys Mode Enable disable the Action Keys Boot Options Set the following boot options e POST Hot Key Delay sec Set the delay for the user to press hotkeys in intervals of 5 seconds each 0 5 10 15 20 e Floppy Boot Enable disable boot from diskette e Internal Network Adapter Boot Enable disable boot from external Network Adapter Bo
80. u are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power cord Remove the battery see Battery on page 35 ou bw WN Disconnect all external devices connected to the computer Remove the hard drive see Hard drive on page 37 Remove the top cover see Top cover on page 48 Remove the keyboard 1 Turn the top cover upside down with the front toward you 2 Release the two tabs 1 built into the keyboard shielding 50 Chapter 4 Removal and replacement procedures ENWW 3 Remove the two retention clips 2 by sliding them toward the back of the top cover 4 Turn the top cover right side up with the front toward you 5 Lift the rear edge of the keyboard 1 until it rests at an angle 6 Slide the keyboard back 2 until the four tabs on the bottom edge of the keyboard are clear of the openings in the top cover 7 Release the keyboard cable 3 from the opening in the top cover 8 Remove the keyboard Reverse this procedure to install the keyboard ENWW Component replacement procedures 51 Pen holder and eject assembly Description Spare part number Pen holder and eject assembly 592972 001 Before removing the pen holder and eject assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and th
81. x Phillips PM2 5x10 0 captive screws 1 that secure the heat sink to the system board 3 Remove the heat sink 2 E NOTE Steps 4 and 5 apply only to computer models equipped with a UMA graphics subsystem See steps 2 and 3 for heat sink removal instructions for computer models equipped with a discrete graphics subsystem 4 Following the 1 2 3 4 sequence stamped into each section of the heat sink loosen the four Phillips PM2 5x10 0 captive screws 1 that secure the heat sink to the system board ENWW Component replacement procedures 65 5 Remove the heat sink 2 NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach the assembly NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed Thermal pads are used on the video processor 1 and the heat sink section 2 that services it and the PCH chip 3 and the heat sink section 4 that services it Thermal paste is used on the processor 5 and the heat sink section 6 that services it Replacement thermal material is included with all system board and heat sink spare part kits 66 Chapter 4 Removal and replacement procedures ENWW Ey ENWW NOTE Due to the adhesive quality of the thermal material located between the heat sink and syste
82. z turbo processor 800 MHz FSB 3 MB L2 cache 18 W includes replacement thermal material 611491 001 System board equipped with discrete graphics subsystem and Intel Core i5 430UM 1 20 GHz turbo processor 800 MHz FSB 3 MB L2 cache 18 W includes replacement thermal material 611492 001 12 1 inch WXGA BrightView LED touch screen display assembly includes Web camera and cable microphones and cables fingerprint reader and cable WLAN antenna cables and WWAN antenna cables 611494 001 Reset board includes cable 611495 001 160 GB 7200 rpm hard drive includes hard drive bracket and Mylar cover 611496 001 611498 001 Base enclosure includes 2 battery release latches and 4 rubber feet Power switch board includes cable 611499 001 Heat sink for use only with computer models equipped with discrete graphics subsystem includes replacement thermal material 611500 001 Heat sink for use only with computer models equipped with UMA graphics subsystem includes replacement thermal material 613451 001 Cable Kit includes the Bluetooth module cable 26 Chapter 3 Illustrated parts catalog ENWW 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Magnetic screwdriver e Phillips PO and P1 screwdrivers e Flat bladed screwdriver Service consider

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