Ricoh Aficio SP 100SU e
Contents
1. CHZ922 6 Press the Form Feed key Canceling a Print Job You can cancel print jobs using either the machine s control panel or your computer depending on the status of the job Canceling a print job before printing has started 1 Double click the printer icon on the task tray of your computer 2 Select the print job you want to cancel click the Document menu and then click Cancel e If you cancel a print job that has already been processed printing may continue for a few pages before being canceled e t may take a while to cancel a large print job Canceling a print job while printing 1 Press the Job Reset key 19 20 3 Printing Documents If a Paper Mismatch Occurs If the paper size or type does not match the print job s settings the machine reports an error There are two ways to resolve this error Continue printing using mismatched paper Use the form feed function to ignore the error and print using mismatched paper Reset the print job Cancel printing Continuing Printing Using Mismatched Paper If the paper is too small for the print job the printed image will be cropped 1 If the error message is displayed on Smart Organizing Monitor press the Form Feed key Resetting the Print Job 1 If the error message is displayed press the Job Reset key 4 Configuring the Machine Using Smart Organizing Monitor E Checking the System Inform2. Contents of this manual are subject to change without prior notice In no event will the company be liable for direct indirect special incidental or consequential damages as a result of handling or operating the machine For good output quality the manufacturer recommends that you use genuine toner from the manufacturer Two kinds of size notation are employed in this manual Some illustrations or explanations in this guide may differ from your product due to improvement or change in the product 1 Guide to ihe Machine Model Specific Information This section explains how you can identify the region your machine belongs to There is a label on the rear of the machine located in the position shown below The label contains details that identify the region your machine belongs to Read the label CHZ966 The following information is region specific Read the information under the symbol that corresponds to the region of your machine Region mainly Europe and Asia If the label contains the following your machine is a region A model e CODE XXXX 22 27 e 220 240V D Region B mainly North America If the label contains the following your machine is a region B model e CODE XXXX 11 17 e 120V e Dimensions in this manual are given in two units of measure metric and inch If your machine is a Region A model refer to the metric units If your machine is a Region B model refer to the inch
3. and then select the printer driver location 7 Click OK and then specify the printer model 8 Click Next 9 Click Finish 10 Click OK to close the printer properties window 11 Restart the computer 1 Guide to ihe Machine Deleting the printer driver 1 On the Start menu click Devices and Printers 2 Right click the icon of the printer you want to delete and then click Remove device 3 Click Yes 4 Click any printer icon and then click Print server properties 5 Click the Drivers tab 6 Click the Change Driver Settings button if it is displayed 7 Click Remove 8 Select Remove driver and driver package and then click OK 9 Click Yes 10 Click Delete Click OK N Click Close to close the print server properties window Installing the Smart Organizing Monitor Smart Organizing Monitor is a utility that allows you to modify the machine s settings or view the machine s status from your computer For details see p 9 What is Smart Organizing Monitor 1 Close all applications except this manual Insert the CD ROM into the CD ROM drive From the CD ROM menu click Smart Organizing Monitor Select a language for Smart Organizing Monitor se SS Je Follow the instructions in the installation wizard What is Smart Organizing Monitor What is Smart Organizing Monitor Install this utility on your computer from the included CD ROM
4. EN CGB EN CUS EN M101 8655 2011
5. INDEX B Ee 60 81 1 fe 0 ae 17 C Changing the custom paper size 16 CC 27 28 Common problems 29 Condition of the machine 34 Configuration page 22 evde Xa rggg jT 4 D DE E E n 8 Be S e ry 222gghhzr zry 3 D TE PS Ea rrr 7 DR dj ImWRanMDZaJZaZ222 lj j 18 E Error mesSQgesS EE keke kek kek kek ke 37 D CO AE bbe 5 F AMOR a E E 24 n EE EA A A TAAS 7 SO AAE 6 28 PO lm n 3 J Job alo ND ae eon cee earner 19 L Legal prohibition 3 Loading paper 14 M Machine settings 23 MORE rr yy nn 4 MOVIN DD an 40 N Non recommended paper 12 DAN 39 P Paper feed problems 30 Paper Giona 31 Paper mismate c al n al sekara d ka kelan d dankn 20 LIMIT ONG gere g mi 13 Print cartridge 25 41 Print quality problems 34 CS Unei Oeser 43 Printer problems 35 R Delale N D DDE E N JI I i i u MM MM 25 S Smart Organizing MONO 8 9 SOWAT a ee 7 SpecificahoN ee een ee ee er ee een 42 45 Specifying the paper type and paper size 16 SDS MOMMA OM 2y E 21 Status mesSQg658 ekr kk keke 37 Supported paper 1 System information 2 T OR E E E E T 39 Bees Tb bbbbb M Dp J J m 0jmm 44 Troubleshooting 29 30 34 35 36 U Upgrade nul ae ceye coy edaya d ee ee 7 47 48 MEMO EN CGB EN CUS EN AUD M101 8655
6. A beben Zeke a n d 40 D 141z 40 aa r x_ wg gg2goo n pm pr 40 TT cc lJ r eeooo e e e e_e ego xx Al Print Cs CGF NI J ye5 NB0IIIEE IIIII I IIIEI EI II IEIINENENENEN N NRNRTWDED DAE PPA A ER E AE N 4 Specifications of the Machine EE reee eke ekere reke r keke keke keke kk r keke HAK KK AK HAA K HAA 42 General Foncion pec ili Gol lO eae eet eee eee Kekan y k be me k ee a 42 Printer Funcion Specihcahoh ER tenn HH PDP gt anazIXI DJ yamiaM o o 2 og2goo 43 Dw chee EEA A EAIA NEE ae ne ee ee eee ee eee 44 1 Guide to the Machine How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine For your safety and benefit read this manual carefully before using the machine Keep this manual in a handy place for quick reference Legal Prohibition Do not copy or print any item for which reproduction is prohibited by law Copying or printing the following items is generally prohibited by local law bank notes revenue stamps bonds stock certificates bank drafts checks passports driver s licenses The preceding list is meant as a guide only and is not inclusive We assume no responsibility for its completeness or accuracy If you have any questions concerning the legality of copying or printing certain items consult with your legal advisor Disclaimer
7. Paper Load paper only as high as the upper limit markings on the paper guide Check that paper Was not added while there was still some left in the tray Only add paper when there is none left in the tray Paper Feed Problems Paper is damp Use paper that has been stored properly See p 11 Supported Paper Paper gets wrinkles Paper is too thin See p 11 Supported Paper If there are gaps between the paper and the paper guides adjust the paper guides to remove the gaps Load the paper upside down in the paper tray The printed paper is curled Paper is damp Use paper that has been stored properly See p 11 Supported Paper Images are printed diagonally to the pages t If there are gaps between the paper and the paper guides adjust the paper guides to remove the gaps CERO91 Removing Printing Jams e Jammed paper may be covered in toner Be careful not to get toner on your hands or clothes Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge Make test prints until smudges no longer appear Do not forcefully remove jammed paper as it may tear Torn pieces remaining inside the machine will cause further jams and possibly damage the machine Paper jams can cause pages to be lost Check your print job for missing pages and reprint any pages that did not print out If paper jams inside the machine Since the temperature around the guide
8. are as follows Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition Microsoft Windows Server 2003 Web Edition Microsoft Windows Server 2003 Datacenter Edition e The product names of Windows Server 2003 R2 are as follows Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition Microsoft Windows Server 2003 R2 Datacenter Edition The product names of Windows Server 2008 are as follows Microsoft Windows Server 2008 Foundation Trademarks Microsoft Windows Server 2008 Standard Microsoft Windows Server 2008 Enterprise Microsoft Windows Server 2008 Datacenter Microsoft Windows Server 2008 for Itanium based Systems Microsoft Windows Web Server 2008 Microsoft Windows HPC Server 2008 Microsoft Windows Server 2008 Standard without Hyper VTM Microsoft Windows Server 2008 Enterprise without Hyper VTM Microsoft Windows Server 2008 Datacenter without Hyper VTM e The product names of Windows Server 2008 R2 are as follows Microsoft Windows Server 2008 R2 Foundation Microsoft Windows Server 2008 R2 Standard Microsoft Windows Server 2008 R2 Enterprise Microsoft Windows Server 2008 R2 Datacenter Microsoft Windows Server 2008 R2 for Itanium based Systems Microsoft Windows Web Server R2 2008 Microsoft Windows HPC Server R2 2008 A5 7 Appendix 46
9. at a time paper type and size and environmental conditions such as temperature and humidity Toner quality degrades over time For good print quality the manufacturer recommends that you use genuine toner from the manufacturer The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products Open the maintenance cover Hold the grips of the print cartridge and then pull it out of the machine CHZ013 Take the new print cartridge out of the box and then take it out of the plastic bag Hold the print cartridge and shake it from side to side five or six times Even distribution of toner within the bottle improves print quality 25 5 Maintaining the Machine 5 Hold the grips of the print cartridge and then insert it into the machine until it stops CHZ017 6 Close the maintenance cover 26 Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality Dry wipe the exterior with a soft cloth If dry wiping is not sufficient wipe with a soft damp cloth that has been wrung out thoroughly If you still cannot remove the stain or grime use a neutral detergent wipe over the area with a thoroughly wrung damp cloth and then dry wipe the area and allow it to dry To avoid deformation discoloration or cracking do not use volatile
10. configure the size and type of paper When printing a document specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing 1 Open the input tray cover and pull out the tray CHZ005 2 After pulling out the tray tilt it back and forth and then attach the end of the input tray to the machine CHZ006 Loading Paper 3 Fan the paper before loading it in the tray CBK254 4 Slide the paper guide on both sides outward and then load the paper print side up until it stops CHZ007 5 Adjust the paper guide on both sides to fit the paper width CHZ008 2 Loading Paper 6 Open the front cover and tray extension CHZ027 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7 The actual procedure may vary depending on the operating system you are using Specifying the paper type and paper size 1 On the Start menu click All Programs Click Smart Organizing Monitor for SP 100 Series Click Smart Organizing Monitor for SP 100 Series Status On the Status tab click Change Select the paper type and paper size and then click OK Click Close CO oO F WO N Changing the custom paper size xazaed On the Start menu click All Programs Click Smart Organizing Monitor for SP 100 Series Clic
11. paper Reducing and enlarging a document size Changing the print resolution Saving on toner when printing Changing the dithering pattern Having text stamped on prints For details about each setting items click Help 17 3 Printing Documents 3 When setting changes c re completed click OK 4 Print the document using the print function in the document s native application e Ifa paper jam occurs printing stops when the current page has printed Open the maintenance cover to remove the jammed paper Printing will resume automatically after the maintenance cover is closed If the maintenance cover is not opened to remove jammed paper press the Form Feed key to resume printing Printing on Both Sides of Sheets 1 After creating a document open the Printing Preferences dialog box in the document s native application 2 On the Setup tab in the Duplex list box select how you want to open the bound output 3 After making any additional settings click OK 4 Start printing The machine prints only the one sides of pages first and then displays on Smart Organizing Monitor screen a message to reload the outputs turned over 5 Take out all of the prints from the output tray and place them in the input tray To print on the reverse side of the prints turn them over so that the blank side faces up and place them in the input tray Portrait CHZ921 18 Basic Operation Landscape
12. 100 Series Click Smart Organizing Monitor for SP 100 Series Status On the User Tool tab click Printer Configuration Change the settings if necessary Click OK Click Close N ER SS SP Tab Settings This section provides a tab by tab overview of the machine settings that can be modified using Smart Organizing Monitor For more information on each setting item see the Smart Organizing Monitor Help System tab Register custom paper sizes e Adjust the printing position or density to improve the printing quality when printed results are not satisfactory e Enable or disable Energy Saver Mode and specify the amount of time that will elapse before switching to it Update the machine firmware Printer tab e Configure how the machine behaves when there is an inconsistency in paper size and or type settings between the machine and the printer driver e Specify the period of time the machine waits if it fails to receive a print job 23 24 4 Configuring the Machine Using Smart Organizing Monitor Updating the Firmware In no event shall the company be held liable to customers for damages of any kind resulting from use or loss of use of this software The company shall also not be held liable for any disputes between the customer and third parties resulting from any use or loss of use of this software To make sure that a firmware update has successfully completed print the configuration
13. 7 lb or less Printer Function Specifications Printing speed 13 pages per minute A4 Letter Resolution 600 x 600 dpi maximum 1200 x 600 dpi First print speed 13 seconds or less From the start of data reception to the end of print delivery Interface USB 2 0 Printer language DDST 43 7 Appendix Trademarks Microsoft Windows Windows Server and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other product names used herein are for identification purposes only and might be trademarks of their respective companies We disclaim any and all rights to those marks The proper names of the Windows operating systems are as follows The product names of Windows XP are as follows Microsoft Windows XP Professional Edition Microsoft Windows XP Home Edition Microsoft Windows XP Professional x64 Edition The product names of Windows Vista are as follows Microsoft Windows Vista Ultimate Microsoft Windows Vista Business Microsoft Windows Vista Home Premium Microsoft Windows Vista Home Basic Microsoft Windows Vista Enterprise The product names of Windows 7 are as follows 44 Microsoft Windows 7 Starter Microsoft Windows 7 Home Premium Microsoft Windows 7 Professional Microsoft Windows 7 Ultimate Microsoft Windows 7 Enterprise The product names of Windows Server 2003
14. PHONE in ANS JL 00 0 o e WAW J dm SP 100 Operating Instructions User Guide For safe and correct use be sure to read Safety Information before using the machine TABLE OF CONTENTS EZE RD EEE EEE EEE 1 Guide to the Machine Howo kaad Me M eae tees opacities cee acne E 3 gt x gt gt p gt E TH HEE HHP ayD aoapaa5Dann 3 legal PEG MOT OMe oo m m m m m m rrrMrmMBERHEHHBINBMD_ EEE HHHHHHHEEHNHNNHNHNE MM MM MNMMM T NT LW 3 DO ee cee A ee ee eer eee gon 2 v n m 3 MODS DEC 11 0 TG Ol lis n teen eee ene anne One nt ore Renee Ten a ne eC c va d ve dabe ee DA 4 Gude Tto Companen e x gt o ho p s r mm lm eae pect rane crs te tence ncaa os 2 cz DD ee en ee r r r err rrr mr 5 E E ENEE ENE E AE E A T Tete EAA AAE EAEAN A a 6 installing the Driver and SONO aies mis 7 lastaling the Printer De EDDEDMWDNMNMWDND D 3 _ x lt a 9j9 393932 7 Upgrading or Deleting the Printer Driver ss 7 Installing the Smart Organizing Monitor 8 What is Smart Organizing MONO ten ae tete ramener 9 2 Loading Paper S ppoiled Cp cp _ _ ll r r aer 11 Non Recommended Paper Types sise 12 Lw ee ERDEN NNN Dn pPNGNaN MZ 2UUZoZu o o n M 13 e e gg a mr ro err O T ss o2xaai 14 Specifying Paper Type and Paper Size Using Smart Organizing Monitor 16 3 Printing Documents Basic OP SO do oo nul IZ Painon Boino dero NECIE anrr ro ET I E A O NOE 18 Cole PA
15. RT i A tee estan cate steeaws 19 ta raper META E OCU e E OEN 20 Continuing Printing Using Mismatched Paper on 20 FSS TENG ihe Prini ET HH E E ES 20 4 Configuring the Machine Using Smart Organizing Monitor Checking tbe Systemi Informal OM ec 1 a siyayacicinallarl ver ke e iaiaeiaeiaa 21 erdS NO ROC a EEE Tor 21 Pining ihe C OMMGULAM OM Page dde ya kaya ne he ye AE EEEE RS 22 Configuring the Machine SEMIN OS 5 xine csinn yaka alen n EER 23 Tao e a Oven etn ere ERNE eee nO enn nt ea Se OnE een ee cer Ree ee er eee ee 23 Dosya dil o TDDDDDMDMDMDN N N a a a ZJ en er en ennemie 24 5 Mqintqining the Machine vre art _ r wow en 25 Oro el RS eer eee ee egeren 27 erebl eza Za a J M MMMMI MDMDMDIoI IM oe en JJhJ J pn hohN NN n Lmmgm zC 28 6 Troubleshooting Common Problem esros E 29 Paper Feed PO ae a ee eT ae reyeke ekey keye ke keke erkeke keke reke keke en eer 30 dans Vetan nl A ba Tr Tr 2gg2xxxx _mmp_ __D ID DIDDMDMIML WDmonDPprprp 22b 31 OO RO E EEA IS EEA A 34 Checking the Condition of the Machine 34 A ALES E a OEE E ON EES A ERA E OAA AIEO A 39 Print Positions Do Nor Watch Display Pos y n kae yanan h kaban AA aoe eee 94 Error and Status Messages Appear on the Smart Organizing Monitor 37 7 Appendix LT esla j als C NMMM NDN N naE MMMMMIMMMDM ae en ee N aA MU ZJD IM Mu uUuPORaRRDPARMRRAMDMMMAE V 39 Moving and Tronspor linc the PAS bib k NE HENAN w d
16. ation The state and status information of the machine can be checked using Smart Organizing Monitor Checking the Status Information lt Displays the status of this machine with an icon status Job Log User Toal CAMS Toner We ox it J A4 210 x 297 mm Paper Type Plain Counter CHZ924 1 Image area 2 Status area Paper Size Displays the paper size configured on the machine Paper Type Displays the paper type configured on the machine Toner is always displayed because the machine does not monitor the toner level e Counter Displays the number of pages that have been printed by the machine 2 4 Configuring the Machine Using Smart Organizing Monitor 3 Message area Displays the status of this machine with a message For details about error messages see p 37 Error and Status Messages Appear on the Smart Organizing Monitor Printing the Configuration Page 1 On the Start menu click All Programs Click Smart Organizing Monitor for SP 100 Series Click Smart Organizing Monitor for SP 100 Series Status On the User Tool tab select Configuration Page in the List Test list Click Print Q fF Q N 22 Configuring the Machine Settings Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine s settings 1 On the Start menu click All Programs Click Smart Organizing Monitor for SP
17. before using it Smart Organizing Monitor provides the following functions e Displays the status of the machine Displays paper jam messages and other error messages e Paper size and type settings Displays the settings for paper sizes or types available on this machine Print test and configuration pages Prints List Report to check the list of settings for this machine and other information Modify the system settings Use to change custom paper size settings and other settings on this machine e Modify the printer settings Use to change this machine s print settings such as Error Skip and I O Time Out For details about basic instructions on how to use Smart Organizing Monitor see p 21 Configuring the Machine Using Smart Organizing Monitor 1 Guide to ihe Machine 10 2 Loading Paper Supported Paper Paper Size AA 81 5 11 Letter B5 5 1 x8 5 Half Letter 7 4 10 5 Executive AS A6 B 16K 197 x 273 mm 16K 195 x 270 mm 16K 184 x 260 mm Custom Paper Size The following paper sizes are supported as custom paper sizes e Approximately 90 216 mm 3 6 8 5 inches in width Approximately 148 297 mm 5 8 11 7 inches in length Paper Type Plain Paper 65 104 g m 20 24 Ib Recycled Paper 65 104 g m 20 24 lb Thin Paper 60 64 g m 16 lb Thick Paper 105 g m 28 lb Paper Capacity 50 sheets 80 g m 20 lb 11 2 Loading Paper Non Recomm
18. chemicals such as benzine and thinner or spray insecticide on the machine e If there is dust or grime inside the machine wipe with a clean dry cloth You must disconnect the plug from the wall outlet at least once a year Clean away any dust and grime from the plug and outlet before reconnecting Accumulated dust and grime pose a fire hazard Do not allow paper clips staples or other small objects to fall inside the machine 27 5 Maintaining the Machine Cleaning the Inside of the Machine 1 Open the maintenance cover 2 Hold the grips of the print cartridge and then pull it out of the machine a 3 Using a cloth wipe the inside of the machine CHZ028 4 Hold the grips of the print cartridge and then insert it into the machine until it stops CHZ017 5 Close the maintenance cover 28 6 Troubleshooting HHHH Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine Make sure that the power plug is firmly inserted into the wall outlet The power cord is not The machine does not turn on Make sure that the wall connected properly outlet is not defective by connecting another working device e The USB cable is not Reconnect the USB cable Pages are not printed connected correctly Open the front cover and e Front cover is closed tray extension The consumable is not properly Confirm that the consumab
19. ended Paper Types Do not use the following types of paper Ink jet printer paper GelJet special paper Bent folded or creased paper Curled or twisted paper Wrinkled paper Damp paper Dirty or damaged paper Paper that is dry enough to emit static electricity Paper that has already been printed onto except a preprinted letterhead paper Malfunctions are especially likely when using paper printed on by other than a laser printer e g monochrome and color copiers ink jet printers etc Special paper such as thermal paper and carbon paper Paper whose weight is heavier or lighter than the limitation Paper with windows holes perforations cutouts or embossing Adhesive label paper on which glue or base paper is exposed Paper with clips or staples When loading paper take care not to touch the surface of the paper Even if paper is adequate for the machine poorly stored paper can cause paper misfeeds print quality degradation or malfunctions Print Areq Print Areq The diagram below shows the area of the paper that the machine can print on From the printer driver CHZ904 1 Print area 2 Feed direction 3 Approx 4 2 mm 0 2 inches 4 Approx 4 2 mm 0 2 inches The print area may vary depending on the paper size and printer driver settings Tu 2 Loading Paper Loading Paper Load a stack of paper for printing in the input tray on the back of the machine When loading paper be sure to
20. hat the paper type setting of the printer driver matches the type of paper loaded See p 11 Supported Paper Non genuine print cartridges reduce print quality and can cause malfunctions Use genuine print cartridges only See p 41 Consumables Print cartridges should be opened before their expiration date and used within six months of being opened See p 25 Maintaining the Machine and clean the machine as required Printer Problems Printer Problems If an error occurs when printing change the computer or printer driver settings e Check the printer icon name does not exceed 32 alphanumeric characters If it does shorten it An error occurs Check whether other applications are operating Close any other applications as they may be interfering with printing If the problem is not resolved close unneeded processes too Check that the latest printer driver is being used oe Set O Timeout to a larger value than the current A print job is canceled settings Processing time depends on data volume High volume There is considerable delay between data such as graphics heavy documents take longer to the print start command and actual process Wait for a while printing To speed up printing reduce the printing resolution using the printer driver Paper is damp Use paper that has been stored properly See p 11 Supported Paper If you enable Toner Saving printing is generally less The whole p
21. ifications Replace the print cartridge if the printed image suddenly becomes pale or blurred 37 40 7 Appendix Moving and Transporting the Printer This section provides cautions that you must follow when moving the machine both short and long distances Repack the machine in its original packing materials when moving it a long distance Be sure to disconnect all cables from the machine before transporting it The machine is a precision piece of machinery Be sure to handle it carefully when moving it e Make sure to move the machine horizontally Take extra caution when carrying the machine up or down stairs Do not remove the print cartridge when moving the machine Be sure to hold the machine level while carrying it To prevent toner from spilling move the machine carefully 1 Be sure to check the following points The power switch is turned off The power cord is unplugged from the wall outlet e All other cables are unplugged from the machine 2 Lift the machine using the inset grips on both sides of the machine and then move it horizontally to the place where you want to use it i e If you intend to move the machine over a long distance you must pack it well Take care not to tip or tilt the machine during transit e Toner might spill inside the machine if the machine is not kept level during transit For more information about moving the machine contact your sales or service representati
22. ified on the machine and the size specified in the printer driver do not match The paper type specified on the machine and the type specified in the printer driver do not match The data is too large or complex to print Check the printer power cord Check the printer power switch is on Check the USB cable is properly connected If paper is not loaded load paper in the input tray For details about loading paper see p 14 Loading Paper If paper is jammed inside the machine remove the jammed paper For details about removing jammed paper see p 30 Paper Feed Problems For details about specifying the paper size setting on the machine see p 14 Loading Paper For details about changing the paper size setting in the printer driver see the printer driver Help For details about changing the paper type setting of the machine see p 14 Loading Paper For details about changing the paper type setting in the printer driver see the printer driver Help Select 600 x 600 dpi in Resolution to reduce the size of data For details see the printer driver Help Front cover is closed Open the front cover completely 37 6 Troubleshooting 38 7 Appendix Notes About the Toner Proper operation cannot be guaranteed if any third party toner is used e Depending on printing conditions there are cases where the printer cannot print the number of sheets indicated in the spec
23. is high wait for it to cool before checking for jammed paper 31 6 Troubleshooting 1 Pull out the jammed paper carefully 4 If you cannot find the misfed paper look inside the machine CHZ024 2 Open the maintenance cover 3 Hold the grips of the print cartridge and then pull it out of the machine CHZ013 4 Pull out the misfed paper by holding both sides of paper Be careful not to get toner dust on your hands or clothes CHZ015 32 Paper Feed Problems CHZ025 If it is difficult to remove the jammed paper out of the main unit remove the jammed paper from the output tray side CHZ026 Hold the grips of the print cartridge and then insert it into the machine until it stops CHZ017 Close the maintenance cover 33 34 6 Troubleshooting Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing first check the condition of the machine There is a problem with the machine s location Unsupported types of paper is used The paper type setting is incorrect A non genuine print cartridges is being used An old print cartridges is being used The machine is dirty Make sure that the machine is on a level surface Place the machine where it will not be subject to vibration or shock Make sure that the paper being used is supported by the machine See p 11 Supported Paper Make sure t
24. k Smart Organizing Monitor for SP 100 Series Status On the User Tool tab click Printer Configuration On the System tab select mm or inch in the Measurement Unit list In the Horizontal 90 to 216 mm box enter the width In the Vertical 148 to 297 mm box enter the length Click OK Click Close oO O N O a FP WO N 16 3 Printing Documents EL S Basic Operation Use the printer driver to print a document from your computer 1 After creating a document open the Printing Preferences dialog box in the document s native application Copies 1 Orientation Portrait x E Rotate by 180 degrees Layout Poster j Page per Sheet X CI Draw Frame Border Page Order Right then Down Duplex Off 7 Do not Print Blank Pages F Ignore Application Collate Y Reverse Order Print Er Smart Organizing Monitor 2 Change any print settings if necessary The following print settings can be specified using the printer driver Printing multiple pages on a sheet Splitting a single page across multiple sheets Printing on both sides of sheets Not having blank pages printed Having prints sorted Saving printer driver settings Recalling and deleting saved printer properties settings Printing on a custom size paper Printing a large paper size document on smaller size
25. le is Strange noise is heard installed properly installed e If any of these problems persist turn off the power pull out the power cord and contact your sales or service representative 29 6 Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently check the condition of the machine and paper Paper does not feed smoothly Paper jams occur frequently Multiple sheets of paper are fed at one time 30 Use supported types of paper See p 11 Supported Paper Load paper correctly making sure that the paper guides are properly adjusted See p 14 Loading Paper If the paper is curled straighten the paper Take out the paper from tray and fan it well Then reverse the top and bottom of the paper and put it bottom in the tray If there are gaps between the paper and the paper guides adjust the paper guides to remove the gaps Avoid printing on both sides of paper when printing images that contain large areas of solid color which consume a lot of toner Use supported types of paper See p 11 Supported Paper Load paper only as high as the upper limit markings on the paper guide Fan the paper well before loading Also make sure that the edges are even by tapping the stack on a flat surface such as a desk Make sure that the paper guides are in the right position Use supported types of paper See p 1 1 Supported
26. o turn the power on or off Interior CHZ004 1 Print Cartridge A replacement consumable that is required to make prints on paper It needs to be replaced after approximately every 2000 pages printed For details about replacing the cartridge see p 25 Replacing the Print Cartridge Installing the Driver and Software Installing the Driver and Software You can install the necessary driver for this machine using the included CD ROM The operating systems compatible with the drivers and software for this machine are Windows XP Vista 7 and Windows Server 2003 2003 R2 2008 2008 R2 The procedure in this section is an example based on Windows 7 The actual procedure may vary depending on the operating system you are using Be sure to disconnect the USB cable from the machine and turn the machine off before beginning the installation Installing the Printer Driver 1 Close all applications except this manual Insert the CD ROM into the CD ROM drive From the CD ROM menu click DDST Printer Driver a e P Follow the instructions in the installation wizard Upgrading or Deleting the Printer Driver Upgrading the printer driver 1 On the Start menu click Devices and Printers 2 Right click the icon of the printer model you want to modify and then click Printer properties 3 Click the Advanced tab 4 Click New Driver and then click Next 5 Click Have Disk 6 Click Browse
27. page before and after the update Never disconnect the USB cable during a firmware update Disconnect any unnecessary cables from the machine when running a firmware update If necessary modify power management settings on your computer in advance so that the computer will not enter standby or sleep mode when during a firmware update Download the firmware from the manufacturer s Web site To update the firmware use the Smart Organizing Monitor from Windows e B Ne R k SP On the Start menu click All Programs Click Smart Organizing Monitor for SP 100 Series Click Smart Organizing Monitor for SP 100 Series Status On the User Tool tab click Printer Configuration On the System tab click Printer Firmware Update Click OK Specify the location of the DWN file and then click Open After a message is displayed on the Smart Organizing Monitor to indicate that the firmware update has completed turn the machine s power Off and then On again 9 Maintaining the Machine Replacing the Print Cartridge This machine does not monitor the remaining toner level and no message will be displayed to prompt the user to replace the print cartridge if the machine runs out of toner Replace the print cartridge if the printed image suddenly becomes pale or blurred Store print cartridges in a cool dark place Actual printable numbers vary depending on image volume and density number of pages printed
28. print quality 4 42 7 Appendix Specifications of the Machine This section lists the machine s specifications General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm x 297 mm 8 5 x 11 7 inches Warm up time Less than 25 seconds 23 C 71 6 F Paper sizes A4 8 1 5 x 11 Letter B5 5 1 2 x 8 2 Half Letter 7 1 4 x 10 gt Executive A5 A6 B6 16K 197 x 273 mm 16K 195 x 270 mm 16K 184 x 260 mm Custom Paper Size e The following paper sizes are supported as custom paper sizes Approximately 90 216 mm 3 6 8 5 inches in width e Approximately 148 297 mm 5 8 11 7 inches in length Paper type Plain Paper 65 104 g m 20 24 lb Recycled Paper 65 104 g m 20 24 lb Thin Paper 60 64 g m 16 lb Thick Paper 105 g m 28 Ib Paper output capacity 10 sheets 80 g m2 20 lb Paper input capacity 50 sheets 80 g m 20 Ib Memory 16 MB Power requirements Region A mainly Europe and Asia 220 240 V 4A 50 60 Hz Region B mainly North America Specifications of the Machine 120 V 8A 60 Hz Power consumption e Maximum power consumption 70 W e Energy Saver mode 1 60 W or less e Energy Saver mode 2 5 W or less Machine dimensions Width x Depth x Height 402 x 368 5 x 119 mm 15 8 x 14 5 x 4 7 inches Weight machine body with consumables Approximately 6 2 kg 13
29. rintout is blurred dense Condensation may have collected If rapid change in temperature or humidity occurs use this machine only after it has acclimatized Cannot print properly when using a certain application or cannot print image data properly Change the print quality settings Some characters are printed faintly or not printed 39 36 6 Troubleshooting Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen the cause may be one of the following Check that the page layout settings are properly Page layout settings have not been configured KAN configured in the application Make sure the paper size selected in the printer The paper size setting does not match the paper loaded properties dialog box matches the size of the paper loaded Error and Status Messages Appear on the Smart Organizing Monitor Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Printer Power Off Communication Error Out of Paper Misfeed Paper Size Mismatch Paper Type Mismatch Memory Overflow Front Cover Closed The power cable of the machine is not plugged in The power of the machine is not turned ON The USB cable is not connected Paper is not loaded in the machine s input tray or paper jam has occurred The paper size spec
30. units Guide to Components Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions Exterior T 8 9 10 11 12 CHZ969 1 Maintenance Cover Lift up this cover to replace consumables or clear a paper jam 2 Input Tray This tray can hold up to 50 sheets of plain paper 3 Power Indicator This indicator lights up blue when the machine is turned on It flashes when a print job is received and while printing is in progress 4 Form Feed key Press this key to resume printing if printing stops due to paper running out or a paper settings error 5 Job Reset key Press this key to cancel an ongoing print job 6 Alert Indicator This indicator lights up red when the machine runs out of paper or consumables when the paper settings do match the settings specified by the driver or when other abnormalities occur 7 Tray Extension Pull out and extend this tray extension to hold the output paper 1 Guide to ihe Machine 8 Front Cover Open this cover to pull out the output tray before printing 9 USB Port Use this port to connect the machine to a computer using a USB cable 10 Input Tray Cover Set this cover up and pull out the paper source tray to load paper 11 Power Connector Connect the power cord to the machine here Insert the other end of the cable into a nearby wall outlet 12 Power Switch Use this switch t
31. ve Disposal Ask your sales or service representative for information about correct disposal of this machine Where to Inquire Contact your sales or service representative for further information about the topics included in this manual or to inquire other topics not included in this manual Consumables Consumables Print Cartridge 1 The printable number of pages is based on pages that are compliant with ISO IEC 19752 with the image density set as the factory default ISO IEC 19752 is an international standard for measurement of printable pages set by the International Organization for Standardization Unless a print cartridges is replaced before toner runs out printing will become impossible To facilitate cartridge replacement we recommend you purchase and store extra print cartridges e The actual number of printable pages varies depending on the image volume and density number of pages printed at a time paper type and paper size used and environmental conditions such as temperature and humidity Print cartridges may need to be changed sooner than indicated above due to deterioration over the period of use Print cartridges are not covered by warranty However if there is a problem contact the store where you purchased them The supplied print cartridge can print approximately 500 pages e This machine periodically performs cleaning During cleaning toner will be used to maintain
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