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Lenovo ThinkCentre M72z

1. Actions e Disable any background programs such as AntiVirus or Desktop Themes e Ensure that video resolution is set to less than 1152 x 864 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 Invalid disc or no disc found message Symptom Invalid disc or no disc found message Actions 58 ThinkCentre User Guide e Ensure that a DVD disc is in the drive with the shiny side of the disc facing down e Ensure that video resolution is set to less than 1152 x 864 e On computers that have a CD ROM or CD RW drive in addition to a DVD ROM drive make sure that the DVD disc is in the drive labeled DVD If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 Intermittent problems Symptom A problem occurs only occasionally and is difficult to repeat Actions e Verify that all cables and cords are securely connected to the computer and attached devices e Verify that when the computer is on the fan is not blocked there is air flow around the fan and the fan is working If airflow is blocked or the fan is not working the computer might overheat e If
2. This section provides instructions on how to create recovery media Note On the Windows 7 operating system you can create recovery media using discs or external USB storage devices Copyright Lenovo 2012 35 To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media This section provides instructions on how to use recovery media On the Windows 7 operating system you can use recovery media to restore the contents of the hard disk drive to the factory default state Also you can use recovery media to put the computer in an operational state after all other methods of hard disk drive recovery have failed Attention When you use recovery media to restore the contents of the hard disk to the factory default state all the files currently on the hard disk drive will be deleted and replaced by the factory default files To use recovery media on the Windows 7 operating system do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu window opens release the F12 key 3 Select the desired startup device and press Enter The restore process
3. Click the link for the readme file that contains the instructions for updating flashing the BIOS from your operating system 9 Print these instructions This is very important because these instructions will not be displayed on the screen after the download begins 10 Follow the printed instructions to download extract and install the update 48 ThinkCentre User Guide Chapter 9 Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly Keeping your computer current In some situations you may find it necessary to have the most current software programs device drivers or operating system This section explains how to get the latest updates for your computer Select any of the following topics e Getting the latest device drivers for your computer on page 49 e Updating your operating system on page 49 e Using System Update on page 49 Getting the latest device drivers for your computer You can download and install updated device drivers from the Lenovo Web site by doing the following Attention Do not download updated device drivers from the Windows Update Web site The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems Obtain updated device drivers from Lenovo 1 Go to http www lenovo com support Click Downloads and drivers Select the
4. Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive Notes e After you set a Hard Disk Password your data on the hard disk drive is protected even if the hard disk drive is removed from one computer and installed in another e If the Hard Disk Password is forgotten there is no way to reset the password or recover data from the hard disk drive Setting changing and deleting a password To set change or d
5. C to 35 C 50 F to 95 F Storage 20 C to 60 C 4 F to 140 F Storage 10 C to 60 C 14 F to 140 F without package e Humidity Operating 20 to 80 non condensing Storage 20 to 80 non condensing e Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Storage 50 to 35 000 ft 15 2 to 10 668 m Electrical input e Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Software overview The computer comes with a preinstalled operating system and several software programs provided by Lenovo Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system 4 ThinkCentre User Guide Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program To access a program double cli
6. see Power On Password on page 44 e Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive For more information see Hard Disk Password on page 44 26 ThinkCentre User Guide e Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password For more information see Administrator Password on page 44 You do not have to set any passwords to use your computer However using passwords improves computing security Windows passwords Depending on your version of the Windows operating system you can use passwords for a variety of features including controlling login access access to shared resources network access and individual user settings For more information see Help and Support on page 71 Configuring the fingerprint reader If your keyboard has a fingerprint reader you can set the fingerprint reader in the Setup Utility program The Fingerprint Setup submenu under the Security menu of the Setup Utility program provides the following options e Preboot Authentication enables or disables the fingerprint reader function for entering
7. 1 Front connector control and indicator locations Integrated Microphone N Hard disk drive activity indictor E Integrated camera indicator Brightness up Auto adjusting control 1 EJ Integrated camera block shield Ei Brightness down control Ef Liquid crystal display LCD panel Ei Foot stand E Power switch 8 ThinkCentre User Guide Locating connectors on the rear of your computer Figure 2 Rear connector locations on page 9 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer Dr eS TET i Figure 2 Rear connector locations Optical drive EJ DisplayPort connector optional E USB connectors USB ports 3 to 6 EJ Card reader EJ Power cord connector USB connector USB port 2 E Ethernet connector Headphone connector H PS 2 keyboard connector optional Microphone connector A PS 2 mouse connector optional USB connector USB port 1 Serial port Chapter 1 Product overview 9 Connector DisplayPort out connector Ethernet connector Microphone connector PS 2 keyboard connector optional PS 2 mouse connector optional Serial port USB connector Description Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayP
8. 227 76 66 476 227 08 43 476 227 08 44 Faks no 476 227 76 66 STANBUL Bilgi Birikim Sistemleri Elktr ve Bilg End strisi M h Hiz Ltd ti Adresi Kocayol Caddesi Kozyata Sokak No 3 B Kat 3 Kozyata stanbul Web Adresi http www bilgibirikim com Telefon 216 373 98 00 Faks no 216 373 99 33 Destek Bilgisayar ve leti im Hizmetleri Tic A Adresi nar Sokak No 17 4 Levent stanbul Posta kodu 80620 Web Adresi http www destek as Telefon 212 282 44 30 Faks no 212 264 46 45 Deta Bilgisayar Hizmetleri Ltd ti Adresi Vatan Cad Ortado u Merkezi 2 1 a layan stanbul Web Adresi http www deta com tr Telefon 212 296 47 00 Faks no 212 296 47 06 IBM T rk Ltd ti Adresi B y kdere Cad 4 Levent istanbul Web Adresi http www tr ibm com Telefon 212 317 10 00 Faks no 212 278 04 37 Ko Sistem Bilgi leti im Hizmetleri A Adresi Ayd nevler Mah Dumlup nar Cad No 24 K kyal stanbul Posta kodu 34840 Web Adresi http www kocsistem com tr Telefon 216 556 11 00 Faks no 216 556 11 88 Netservis Bilgisayar Sistemleri San ve Tic Ltd ti Adresi K s kl Caddesi T rksoy Sokak No 1 Altunizade stanbul Web Adresi http netservis com tr Telefon 216 554 64 00 92 ThinkCentre User Guide Novatek Bilgisayar Sistemleri San ve Tic Ltd ti Adresi Ra it R za Sokak Y ld r m Han No 1 Kat 1 Mecidiyek
9. An option that previously worked does not work now on page 65 An option that was just installed does not work Symptom An option that was just installed does not work Action Verify that e The option is designed for your computer e You followed the installation instructions supplied with the option and the installation instructions provided with your computer and all option files such as device drivers if required are installed correctly e You have not loosened other installed options or cables e If the option is an adapter you have provided enough hardware resources for the adapter to function correctly See the documentation supplied with the adapter as well as the documentation for any other installed adapters to determine the resources required for each adapter If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 An option that previously worked does not work now Symptom An option that previously worked does not work now Chapter 10 Troubleshooting and diagnostics 65 Actions e Verify that all option hardware and cable connections are secure e lf the option comes with its own test instructions use those instructions to test the option e If the failing option is a SCSI option verify that The cables for all external SCS
10. BIOS password e Erase Fingerprint Data clears the fingerprint data stored in a fingerprint reader To set an item on the Fingerprint Setup submenu do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 43 2 From the Setup Utility program main menu select Security gt Fingerprint Setup and press Enter The Fingerprint Setup window opens 3 Select Preboot Authentication or Erase Fingerprint Date as desired and press Enter 4 Select the desired settings and press Enter 5 Press F10 to save and exit the Setup Utility program Press Enter when prompted to confirm the exit Using and understanding firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls work on a set of rules to determine which inbound and outbound connections are authorized If your computer is preintalled with a firewall program it helps protect against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help system of your firewall program The Windows operating system preinstalled on your computer provides the Windows Firewall For details on using the Windows Firewall refer to Help and Support on page 71 Protecting data against viruses Your computer is preinstalled with an antivirus pro
11. Double click Update and Drivers If the System Update program is not currently installed on your computer you can download it from the Lenovo Support Web site at http Awww lenovo com support Cleaning and maintenance With appropriate care and maintenance your computer will serve you reliably The following topics offer information to help you keep your computer in top working order e Basics on page 50 e Cleaning your computer on page 51 Computer on page 51 Keyboard on page 51 Optical mouse on page 51 Display screen on page 51 e Good maintenance practices on page 52 Basics Here are some basic points about keeping your computer functioning properly e Keep your computer in a clean dry environment Make sure it rests on a flat steady surface e Do not place items on top of the monitor or cover any of the vents in the monitor or computer These vents provide airflow to keep your computer from overheating e Keep food and drinks away from all parts of your computer Food particles and spills might make the keyboard and mouse stick and unusable e Do not get the power switches or other controls wet Moisture can damage these parts and cause an electrical hazard e Always disconnect a power cord by grasping the plug but not the cord 50 ThinkCentre User Guide Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces an
12. Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart 78 ThinkCentre User Guide Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erfullt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement BE 71910188 BSSSAIIAM OIE H5862 HAMAM EE IAW AST AS 3402 SH DE AAN ASS USU Japanese VCCI Class B statement CORB Q7ABRHRHRECT CORE RERA TEATS EZAMELTUR CORBA IVAPTLEVAY RBI RL TE MEnNSC SSERSSIERCTCEPHWVET FUR BLAS CE TIEL UMW RMUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AADERERA 20A AF OMBICNT SM EE RR Bae Sets JISC 61000 3 2 Am Lenovo product service information for Taiwan BB Lenovo HABA fay BR PS AB AR 1 8 BR AS BB 2S AitbeSRSSRARCHTABZ ARIS Bae 0800 000 702 2011 11 A 12 BRZ MEH 0800 666 975 2011 4 11 A 13 H LE Keyboard and mouse compliance statement for Taiwan AE fn BS M DEN SA ERER RE Z PS 2RUSB Y 2 BE ELB BS E Additional regulatory information For additional regulatory information refer to the ThinkCentre Regulatory Notice shipped with your computer Depending on the configuration of your computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices ar
13. SCSI devices are installed verify that the last external device in each SCSI chain is terminated correctly See your SCSI documentation If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 Keyboard mouse or pointing device problems Select your symptom from the following list e All or some keys on the keyboard do not work on page 59 e The mouse or pointing device does not work on page 60 e The pointer on the screen does not move smoothly with the mouse on page 60 e The fingerprint reader does not work on page 60 e The wireless keyboard does not work on page 60 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actions e Verify that the keyboard cable is securely connected to the correct connector on the computer e If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working these buttons might have been disabled or have not been assigned to a function Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons e On the Windows 7 operating system do the following 1 Click Start gt Control Panel 2 Click Hard
14. Support information system click Start gt Help and Support Safety and Warranty The ThinkCentre Safety Warranty and Setup Guide that is provided with your computer contains information on safety setup warranty and notices Read and understand all safety information before using this product Lenovo Web site http www lenovo com The Lenovo Web site provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following e Shop for desktop and notebook computers monitors projectors upgrades and accessories for your computer and special offers e Purchase additional services such as support for hardware operating systems application programs network setup and configuration and custom installations e Purchase upgrades and extended hardware repair services e Download the latest device drivers and software updates for your computer model e Access the online manuals for your products e Access the Lenovo Limited Warranty Copyright Lenovo 2012 71 e Access troubleshooting and support information for your computer model and other supported products e Find the service and support phone numbers for your country or region e Find a Service Provider located near you Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information s
15. Symptom You cannot connect using the built in wireless networking card Actions e Make sure that your wireless LAN driver is the latest version Check the Web site and verify the driver version supported by Access Connections is the latest documented in the readme file e Make sure that your computer is within range of a wireless access point e Make sure that the wireless radio is enabled by double clicking the Access Connections icon in the Windows notification area Note If your computer is preinstalled with the Windows 7 operating system click Show hidden icons in the Windows notification area The Access Connections icon is displayed For more information about the icon see the Help in Access Connections e Check Network Name SSID and your encryption information Use Access Connections to verify this case sensitive information A wireless WAN problem Message Unauthorized WAN card is plugged in Power off and remove the WAN card Action The WAN card is not supported on this computer Remove it Note Some computer models do not have a wireless WAN Bluetooth problems For Bluetooth problems select your symptom from the following list e Sound does not come from the Bluetooth headphone on page 65 e PIM items sent from the Windows 7 operating system cannot be received correctly on page 65 64 ThinkCentre User Guide Sound does not come from the Bluetooth headphone Symptom Sound does not come from the Blu
16. actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 DVD movie will not play Symptom DVD movie will not play Actions e Make sure that the disc surface is clean and not scratched e Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using your computer If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 No audio or intermittent audio while playing DVD movie Symptom No audio or intermittent audio while playing DVD movie Actions e Check the volume control settings on your computer and on your speakers e Make sure that the disc surface is clean and not scratched e Check all cable connections to and from the speakers e Use the DVD menu for the video to select a different audio track If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 Playback is very slow or choppy Symptom Playback is very slow or choppy
17. diagnostics programs using 72 diagnostics troubleshooting 53 DisplayPort out connector 10 documentation using 72 drivers device 34 E environment operating 4 Ethernet 1 Ethernet connector 10 exiting Setup Utility 46 expansion 2 external options installing 29 F features 1 Copyright Lenovo 2012 flashing the BIOS 47 front connectors controls indicators 8 G getting help 71 information 71 service 71 H help and service 72 getting 71 Help and Support 71 important safety information v information getting 71 important safety v resources 71 safety 71 warranty 71 Input Output I O features 2 internal drives 1 K keyboard replacing 31 34 L Lenovo Solution Center 69 Lenovo ThinkVantage Tools 71 Lenovo Welcome _ 5 71 media creating and using recovery media 35 Microphone connector 10 monitor stand lI removing 30 monitor stand reinstalling 30 mouse replacing 31 34 N notices 75 97 O operations backup and recovery 36 optical mouse cleaning 51 P password Administrator 44 considerations 44 Power On Password 44 setting changing deleting 44 passwords using 43 physical specifications 4 power features 2 power on self test POST 47 Power On Password 44 programs updating system 47 PS 2 keyboard connector 10 PS 2 mouse connector 10 purchasing additional services 73 R rear connectors 9 recovering software 35 recovery operations backup and 3
18. exe file Double click the file and follow the instructions on the screen to complete the installation e n the device subfolder look for a README txt file or a file with the txt extension This file might be named after the operating system such as WIN98 txt The TXT file contains information about how to install the device driver Follow the instructions to complete the installation e If the device subfolder contains a file with the inf extension and you want to install the device driver using the INF file refer to your Windows Help and Support information system for detailed information about how to install the device driver Chapter 6 Recovery information 39 Note If you need updated device drivers see Getting the latest device drivers for your computer on page 49 for more information Reinstalling software programs If a software program you installed on your computer is not working correctly you might need to remove and reinstall it Reinstalling overwrites the existing programs files and usually fixes any problems that you might have had with that program To remove a program in your system see Microsoft Windows help system for detailed information To reinstall the program do one of the following Note The method of reinstalling a program varies from program to program Refer to the documentation provided with the program to see if your program has special installation instructions e To reinstall most comm
19. following 1 Close any programs that are currently running and close any open windows Click Start gt Computer Right click your C drive entry and then click Properties Click the Tools tab Click Defragment Now then click Continue ona BEM Click Defragment Now again to start a disk defragmentation process Printer problems Symptom The printer does not work Actions Verify that 1 The printer is turned on and is online 2 Paper is loaded correctly 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved printer signal cables might cause unpredictable problems 1 Any device drivers and other software that came with the printer are correctly installed 2 You have assigned the printer port correctly in your operating system application program or BIOS settings For more information about BIOS settings see Chapter 7 Using the Setup Utility program on page 43 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Chapter 11 Getting information help and service on page 71 Serial port problems Use this information to troubleshoot the serial port and devices attached to the serial port Chapter 10 Troubleshooting and diagnostics 67 Symptom Serial port cannot be accessed Actions e Make sure th
20. have failed and you need to restore the hard disk drive to the factory default settings See Creating and using recovery media on page 35 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program See Selecting a startup device on page 45 for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see Chapter 7 Using the Setup Utility program on page 43 40 ThinkCentre User Guide It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Chapter 6 Recovery information 41 42 ThinkCentre User Guide Chapter 7 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility p
21. machine type of your computer from the machine type list Click the category of device for which you need the device driver Click the appropriate device driver OD O Ww PY Download and install the device driver Updating your operating system Microsoft makes updates available for the various Windows operating systems through the Microsoft Windows Update Web site The Web site automatically determines what Windows updates are available for your specific computer and lists those updates only Updates could include security fixes new versions of Windows components Such as Media Player fixes to other portions of the Windows operating system or enhancements Attention Do not download updated device drivers from the Windows Web site The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems Obtain updated device drivers from Lenovo See Getting the latest device drivers for your computer on page 49 for more information To access the Microsoft Windows Update site do the following 1 Go to http windowsupdate microsoft com 2 Follow the instructions on the screen Using System Update The System Update program helps you keep the software on your computer up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages Copyright Lenovo 2012 49 can contain applications device dri
22. nden e er sa lanm sa yararlanabilirsiniz Ayg ta ili kin bak m onar m ya da temizli e ili kin bilgiler Ayg ta ili kin kullan c n n yapabilece i bir bak m ya da onar m yoktur Bak m ya da onar ma gereksinim duyarsan z bir z m Orta ndan destek alabilirsiniz Ayr ca servis istasyonlar na ili kin bilgileri kitab n z n eklerinde bulabilirsiniz Kullan m s ras nda insan ya da evre sa l na zararl olabilecek durumlar Bu t r durumlar s z konusu oldu unda r ne zel olarak bu kitab n ilgili b l m nde detayl olarak ele al nm t r Kitab n zda bu t r bir uyar yoksa kullanmakta oldu unuz r n i in b yle bir durum s z konusu de ildir Kullan m hatalar na ili kin bilgiler Burada belirtilenler ile s n rl olmamak kayd ile bu b l mde baz kullan c hatalar na ili kin rnekler sunulmu tur Bu ve benzeri konulara zen g stermeniz yeterlidir K lavuz i inde daha ayr nt l bilgiler verilebilir rnekler e Kablolar n zorla ait olmad klara yuvalara tak lmas e Kumanda butonlar na gere inden y ksek kuvvet uygulanmas e Aleti al r durumda ta mak temizlemek vb eylemler e Alet zerine kat ya da s v g da maddesi d k lmesi e Aletin ta ma s ras nda korunmamas ve darbe almas r n n zelliklerine ili kin tan t c ve temel bilgiler r n n ze ili kin tan t c ve temel bilgileri kitab n z n ilg
23. operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default state The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default state If you have multiple partitions on your hard disk drive you have the option to restore the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the hard disk drive to the factory default state even if you cannot start the Windows operating system Attention If
24. pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Vi o ThinkCentre User Guide Plugs and outlets If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to inse
25. responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling iRinAC ICAL KE K E A DEN YY DIVIIDWT PROBS AREA CURE SNSAlL BRAS AIFAREZOMEI KY ERRRWCLT Mile E D N ZE e e ROI NE IE QUE amp Bt F SUED YET Ek Met CLAIR AMA AeA ICBO SER FAANYVAVOERBKUBAA BAILED TPC EARI H WL HER EHELTHOES MIE http Awww lenovo com recycling japan amp BBR lt TES Ete MATEU RE MERAM E ot ayn hE amp SEU AMA 2003 E 110 A1AKYUZAA kLELH REMIR http www lenovo com recycling japan THER lt FEEL amp BERBER A AR DM BEREN OLVT B RA Y kE kal 8 HE DMEAEHTL EF FAKHER Ith bid AKRBELILELS O ARUFI OLD GED TRRELT CK EEV Collecting and recycling a disused Lenovo computer or monitor Copyright Lenovo 2012 81 If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Co
26. the features of the Rescue and Recovery workspace click Help Note After restoring your hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 40 Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click OK and follow the instructions on the screen to create a rescu
27. y stanbul Posta Kodu 80300 Web Adresi http www novateknoloji com Telefon 212 356 75 77 Faks no 212 356 75 88 Peritus Bilgisayar Sist D Tic San Ltd ti Adresi Ziverbey E itim Mahallesi Poyraz Sokak Sad ko lu Merkezi 1 D 15 Ziverbey Kad k y stanbul Posta kodu 81040 Web Adresi http www pbs biz tr Telefon 216 345 08 00 Faks no 216 349 09 92 Probil Bilgi lem Destek ve Dan San ve Tic A Adresi Eski B y kdere Caddesi Dilaver Sokak No 4 Otosanayi 4 Levent stanbul Posta kodu 80660 Web Adresi http www probil com tr Telefon 212 317 61 00 Faks no 212 325 42 04 Tepum Teknoloji Prog ve Uygulama Merkezi A S Adresi Emniyet Evleri Mah Yeni eri Sok Emir Han K 2 No 6 4 Levent stanbul Posta kodu 34416 Web Adresi http www tepum com tr Telefon 0 212 324 60 10 Faks no 0 212 284 52 40 Turkuaz Bilgisayar Dan manl k ve Yaz l m Ltd ti Adresi Do anbey Caddesi etinkaya Sokak No 2 Kat 5 erenk y stanbul Posta kodu 81120 Web Adresi http www turkuaz net Telefon 216 575 58 32 Faks no 216 575 01 08 ZM R Adapa Bilgi Sistemleri A Adresi Ankara Asfalt No 26 3 Rod Kar 2 Merkezi No 305 309 Bornova zmir Posta kodu 35110 Web Adresi http www biltas com tr Telefon 232 462 67 80 Faks no 232 462 59 60 Egebimtes Ltd ti Adresi 1370 Sokak No 42 Kat 4 Blok 403 Yalay Merkezi Montr zmir We
28. you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Make sure the computer is turned off 2 Turn on your computer When you see the logo screen press Enter and then press F11 to enter the Rescue and Recovery workspace 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Chapter 6 Recovery information 37 Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 40 4 Do one of the following e To rescue files from your hard disk drive click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Full Restore and follow the instructions on the screen For more advanced usages about the ThinkVantage Rescue and Recovery click Launch advanced Rescue and Recovery For more information about
29. 159 13 Samsun Posta kodu 55060 Web Adresi http www vipbilgiislem com tr Telefon 362 230 88 52 Faks no 362 234 77 22 94 ThinkCentre User Guide ANLIURFA Bilban Bilgisayar E itim Tic San Ltd ti Adresi K z lay han Kat 1 2 anl urfa Web Adresi http www bilban com tr Telefon 414 215 05 52 Faks no 414 212 22 12 TRABZON IBM T rk Ltd ti Adresi Kahramanmara Cad pekyolu Merk Kat 4 No 7 Trabzon Web Adresi http www tr ibm com Telefon 362 230 88 52 Faks no 362 230 88 52 Somdata Bilgisayar Paz ve Tic Ltd ti Adresi Kemerkaya Mahallesi Gazipa a Caddesi 13 15 Saruhan Merkezi No 6 Trabzon Posta kodu 61100 Web Adresi http Awww somdata com tr Telefon 462 321 31 15 Faks no 462 326 56 07 Appendix F Servis istasyonlari 95 96 ThinkCentre User Guide Index A a rescue medium creating and using 38 Administrator password 44 antivirus software 7 audio subsystem 1 backup and recovery operations 36 basic troubleshooting 53 C cable lock security 26 changing password 44 startup device sequence 45 cleaning an optical mouse 51 connector 10 connectors rear 9 connectors controls indicators front 8 considerations passwords 44 creating and using a rescue medium 38 creating and using recovery media 35 customer support center 72 D deleting a password 44 Description 10 device drivers 34 devices handling static sensitive 29
30. 4 Select the desired settings and press Enter 5 Press F10 to save and exit the Setup Utility program See Exiting from the Setup Utility program on page 46 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected do one of the following to select the startup device you want Selecting a temporary startup device Use this procedure to select a temporary startup device Note Not all discs and hard disk drives are bootable 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu window displays release the F12 key 3 Select the desired startup device and press Enter The computer will start up from the device you selected Note Selecting a startup device from the Startup Device Menu window does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 43 2 From the Setup Utility program main menu select Startup Chapter 7 Using the Setup Utility program 45 3 Select the devices for the Primary Boot Seguence the Automatic Boot Seguence and the Error Boot Seguence Read the information displayed on the right side of the screen 4 Press F10 to save and exit th
31. 6 problems solving 40 recovery media creating and using 35 Rescue and Recovery 35 workspace Rescue and Recovery 37 Rescue and Recovery workspace 37 resources information 71 S safety v safety information 71 security cable lock 26 enabling or disabling 45 features 2 selecting startup device 45 temporary startup device 45 Serial pot 10 service and help 72 customer support center 72 getting 71 services other 73 purchasing additional 73 setting password 44 98 ThinkCentre User Guide settings changing 43 viewing 43 Setup Utility 43 Setup Utility program starting 43 Setup Utility exiting 46 software recovering 35 solving recovery problems 40 starting the Setup Utility program 43 startup device 45 sequence changing 45 temporary selecting 45 static sensitive devices handling 29 system management 2 programs 47 T temporary startup device 45 the BIOS updating flashing 47 48 trademarks 76 troubleshooting basic 53 troubleshooting diagnostics 53 U updating flashing the BIOS 47 system programs 47 updating flashing the BIOS 48 USB connector 10 using a rescue medium creating and 38 diagnostic programs 72 documentation 72 other services 73 passwords 43 Setup Utility 43 V video subsystem 1 viewing and changing settings 43 W warranty information 71 workspace backup and recovery 37 lenovo
32. 87 Faks no 446 224 24 34 ERZURUM Sark Bilgisayar Elektronik San ve Tic Ltd Sti Adresi Yukar Mumcu Caddesi No 9 Erzurum Posta kodu 25100 Web Adresi http www sarkbil com tr Telefon 442 234 21 02 04 Faks no 442 218 21 07 IBM Turk Ltd Sti Adresi Yukar Mumcu Cad Elpa Han Kat 2 No 3 Erzurum Web Adresi http www tr ibm com Telefon 442 234 15 21 Faks no 442 234 15 21 ESK EH R E itim Tan t m ve M avirlik A ETAM Adresi K z lc kl Mahmut Pehlivan Caddesi Abac Apartman No 34 Eski ehir Posta kodu 26020 Web Adresi http www etammacshop com Telefon 222 220 50 55 Faks no 222 221 69 91 IBM T rk Ltd ti Adresi Akarba Mah Atat rk Bulvar No 77 A Eski ehir Web Adresi http www tr ibm com Telefon 222 234 24 13 Faks no 222 221 11 51 GAZ ANTEP IBM T rk Ltd ti Adresi ncilip nar Mah Nailbilen Cad 5 Nolu Sok T Metropol Mrk 3 12 Gaziantep Web Adresi http www tr ibm com Telefon 342 215 05 31 Faks no 342 215 05 31 Kalender Bilgisayar n aat Tekstil San ve Tic Ltd Sti Adresi Gazimuhtarpa a Bulvar No 23 Gaziantep Web Adresi http Awww kalendertr com Telefon 342 215 18 18 Faks no 342 215 18 22 Appendix F Servis istasyonlari 91 I DIR Ebru Elektronik ve Bilgisayar Sistemleri Adresi Atat rk Caddesi No 261 I d r Posta kodu 76000 Web Adresi http www ebruelektronik com Telefon 476
33. I options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly All external SCSI options are turned on External SCSI options must be turned on before the computer is turned on For more information see your SCSI documentation e Verify that the option and any required device drivers are installed correctly If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 Performance and lockup problems Poor performance and lockup problems can be a result of any of the following e Insufficient free hard disk drive space on page 66 e Excessive number of fragmented files on page 67 Make a selection from the above list to find out more about the corrective actions you can take Insufficient free hard disk drive space Symptom Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full To check the amount of free space on the Windows 7 operating system do the following 1 Click Start gt Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed Actions to free up disk space e On the Windows 7 operating system do one or all of the follo
34. Insert two AA batteries into the mouse compartment on the computer according to the polarity indicators Figure 12 Connecting the USB dongle to an USB connector Figure 13 Installing the mouse batteries Close the battery compartment cover and slide it forward Push the power switch to the on position and the LED until it clicks into place light emitting diode is on Figure 15 Pushing the power switch on Figure 14 Closing the battery compartment cover Notes Chapter 5 Installing or replacing hardware 33 e The green LED indicates that the mouse is ready for use e The flashing amber LED indicates a low battery power level e Push the power switch to the off position when you are not using the mouse This extends the battery life e Disconnect the USB dongle from your computer and store it in the wireless mouse compartment or in the wireless keyboard compartment Replacing the PS 2 keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the PS 2 keyboard or mouse To replace the PS 2 keyboard or mouse do the following 1 Remove any media from the drives Then turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the old keyboard cable or mouse cable from the computer 4 Connect a new keyb
35. User Guide 1 Press the brightness up button The following six options are displayed e Auto adjustment e Pre defined color temperature e Switch to RGB adjustment e Brightness adjustment e Default setting e Exit 2 Press the brightness down button to move to Brightness adjustment and then press the brightness up button A brightness adjustment slider is displayed 3 Press the brightness down button to decrease the brightness level or press the brightness up button to increase the brightness level 4 Wait for five seconds to exit Chapter 2 Using your computer 19 20 ThinkCentre User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and relocating your computer to other countries or regions Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have he
36. age 9 4 Place a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 5 Remove the four screws that secure the monitor stand and then remove the monitor stand from the computer Figure 6 Removing the monitor stand 30 ThinkCentre User Guide 6 To reinstall the monitor stand align the four screw holes with the corresponding holes in the chassis and then install the four screws to secure the monitor stand to the computer Figure 7 Reinstalling the monitor stand Replacing the USB keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the USB keyboard or mouse To replace the USB keyboard or mouse do the following 1 Disconnect the old keyboard cable or mouse cable from the computer 2 Connect a new keyboard or mouse to one of the USB connectors on the computer Depending on where you want to connect the new keyboard or mouse see Locating connectors controls and indicators on the front of your computer on page 8 or Locating connectors on the rear of your computer on page 9 Figure 8 Connecting the USB keyboard or mouse Replacing the wireless keyboard To replace the wireless keyboard do the following 1 Take away you
37. agnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Modem safety information CAUTION To reduce the risk of fire use only No 26 AWG or larger for example No 24 AWG telecommunication line cord listed by Underwriters Laboratories UL or certified by the Canadian Standards Association CSA To reduce the risk of fire electrical shock or injury when using telephone equipment always follow basic safety precautions such as e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines e Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use the telephone to report a gas leak in the vicinity of the leak viii ThinkCentre User Guide Laser compliance statement A CAUTION When laser produc
38. an r r n yerinde garanti hizmeti i eriyorsa bu merkezlerden birine telefon edebilirsiniz Garanti Hizmetinin Al nabilece i Merkezler ADANA BSD Bilgisayar San ve Tic Ltd ti Adres Cemal Pa a Mah 7 Sokak No 7 Mualla Berrin G k en Apt Zemin Kat Seyhan Adana Web Adresi http www bsd com tr Telefon 322 458 25 10 322 458 92 80 81 Faks no 322 458 47 83 IBM T rk Ltd ti Adresi Yeni Baraj Mah 1 Sok G lek Plaza A Blok Asma Kat Seyhan Adana Web Adresi http www tr ibm com Telefon 322 227 52 33 Faks no 322 227 49 97 ANKARA Arion Bili im Sistemleri Tic A Adresi Hereke Sok 8 2 ankaya Ankara Posta Kodu 06700 Web Adresi http www arion com tr Telefon 312 447 13 95 Faks no 312 447 58 36 Destek Bilgisayar ve leti im Hizmetleri Tic A Adresi Cinnah Caddesi No 51 4 ankaya Ankara Posta kodu 06680 Web Adresi http www destek as Telefon 312 442 19 21 Faks no 312 441 97 89 IBM T rk Ltd ti Adresi Cinnah Cad No 3 Kavakl dere Ankara Web Adresi http www tr ibm com Telefon 312 455 48 00 Faks no 312 426 72 30 Meteksan Sistem ve Bilgisayar Teknolojileri A S Adresi Oguzlar Mah 34 Sokak No 14 Balgat Ankara Posta kodu 06520 Web Adresi http www destek as Telefon 312 295 21 28 Faks no 312 295 21 20 Copyright Lenovo 2012 89 Probil Bilgi lem Destek ve Dan San ve Tic A Adresi Teknoloji Geli tirme B lgesi ODT O
39. and devices to resume from sleep or hibernation mode e Windows Management Instrumentation WMI Windows Management Instrumentation is a set of extensions to the Windows Driver Model It provides an operating system interface through which instrumented components provide information and notification Color temperature adjustment The color temperature adjustment function enables you to adjust the color temperature and brightness of your computer monitor For detailed instructions see Color temperature adjustment on page 17 Input Output I O features e 9 pin serial port e Six Universal Serial Bus USB connectors e One Ethernet connector e Two audio connectors microphone connector and headphone connector For more information see Locating connectors controls and indicators on the front of your computer on page 8 and Locating connectors on the rear of your computer on page 9 Expansion e One optical drive bay e One hard disk drive bay Power supply Your computer comes with 150 watt automatic voltage sensing power supply Security features e Computrace Agent software embedded in firmware 2 ThinkCentre User Guide Cover presence switch also called intrusion switch Ability to enable or disable a device Ability to enable and disable USB connectors individually Keyboard with fingerprint reader shipped with some models Power on password POP administrator password and hard disk drive password to dete
40. anging settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on page 43 Then follow the instructions on the screen You can use the keyboard to navigate through BIOS menu choices The keys used to perform various tasks are displayed at the bottom of each screen Using passwords By using the Setup Utility program you can set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power On Password Copyright Lenovo 2012 43 e Administrator Password e Hard Disk Password You do not have to set any passwords to use your computer However using passwords improves computing security If you decide to set any passwords read the following sections Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines e Have at least eight characters in length e Contain at least one alphabetic character and one numeric character e Setup Utility program and hard disk drive passwords are not case sensitive e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords
41. antage Power Manager program provides convenient flexible and complete power management for your ThinkCentre computer By using the ThinkVantage Power Manager program you can adjust your power settings to achieve the best balance between system performance and power saving ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Note If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed it indicates that you need to install the ThinkVantage Rescue and Recovery program manually before enabling its features To install the ThinkVantage Rescue and Recovery program do the following 1 Click Start gt All Programs gt Lenovo ThinkVantage Tools and double click Enhanced Backup and Restore 2 Follow the instructions on the screen 3 When the installation process completes the Enhanced Backup and Restore icon is activated ThinkVantage System Update The ThinkVantage System Update program helps you keep the software on your computer up to date by downloading and installing software packages ThinkVantage applications device drivers BIOS updates and other third party applications Communications Utility The Communications Utility program provides a c
42. aring vision and mobility limitations get the most out of their computer experience Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of electrical outlets can also affect the way you arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a comfortable position Use a light touch on the keyboard and your hands and fingers relaxed Change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard fe
43. b Adresi http www egebimtes com tr Telefon 232 489 00 60 Faks no 232 489 99 08 Appendix F Servis istasyonlari 93 IBM T rk Ltd ti Adresi Ankara Asfalt No 7 Bayrakl zmir Web Adresi http www tr ibm com Telefon 232 462 27 00 Faks no 232 486 69 23 Probil Bilgi islem Destek ve Dan San ve Tic A S Adresi air E ref Bulvar Huzur han No 27 2 Kat 2 Alsancak zmir Posta kodu 35210 Web Adresi http www probil com tr Telefon 232 4453333 Faks no 232 441 40 40 KAYSER Netcom Bili im Hizmetleri ve Tic Ltd ti Adresi Ser e n Mahallesi Sivas Caddesi Birkan Sokak No 7 Kocasinan Kayseri Web Adresi http www netcom com tr Telefon 352 207 10 00 Faks no 352 222 07 07 KONYA Alama Bilgisayar Tic Ltd ti Adresi Babal k Mahallesi Keyh srev Sokak No 11 B Konya Posta kodu 42060 Web Adresi http www alamac com tr Telefon 332 320 65 20 Faks no 332 320 65 19 MALATYA Probil Bilgi lem Destek ve Dan San ve Tic A Adresi smetiye Mahallesi Yi itcan Merkezi No 10 6 Malatya Posta kodu 44100 Web Adresi http www probil com tr Telefon 422 325 35 07 Faks no 422 326 27 02 MU LA Bosis Bilgi ve letisim Sistemleri Tic Ltd Sti Adresi Naf z Ozsoy Caddesi No 8 Bodrum Mu la Web Adresi http Awww bosis com tr Telefon 252 316 05 32 Faks no 252 313 83 04 SAMSUN VIP Bilgi islem Ltd Sti Adresi istiklal Caddesi No
44. begins 4 Follow the instructions on the screen to complete the operation Note After restoring your computer hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 40 Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your hard disk drive e On the secondary hard disk drive if a secondary hard disk drive is installed in your computer e Onan attached external USB hard disk drive e Ona network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents of the hard disk drive you can restore the complete contents of the hard disk drive restore selected files only or restore the Windows operating system and applications only while keeping the other data on your hard disk drive Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVa
45. call Have the following information available e Machine type and model e Serial numbers of your hardware products e Description of the problem e Exact wording of any error messages e Hardware and software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to
46. cannot connect to the network Actions Make sure that The cable is installed properly The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable The cable is installed properly You are using the correct device driver On the Windows 7 operating system do the following 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not use the correct driver or the driver is not enabled To update the driver right click the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking so
47. ce by detaching and reattaching the USB connector If these actions do not correct the problem run the diagnostic programs to test the USB connector see Lenovo Solution Center on page 69 for instructions If the USB device came with its own diagnostics run those diagnostics against the USB device If you need technical assistance see Chapter 11 Getting information help and service on page 71 Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes e The Lenovo Solution Center program is available only on models preinstalled with the Windows 7 operating system If your Windows 7 model is not preinstalled with the program you can download it from http www lenovo com diagnose e If you are using the Windows Vista or Windows XP operating system go to http www lenovo com diagnose for the latest information on diagnostics for your computer To run the Lenovo Solution Center program on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt System Health and Diagnostics Follow the instructions on the screen Chapter 10 Troubleshooting and diagnostics 69 For additional information refer to the Lenovo Solution Center help system Note If you are u
48. ck the corresponding icon Table 1 Program icon names in Lenovo ThinkVantage Tools Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Fingerprint Software The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power on password hard disk drive password and Windows password As a result fingerprint authentication can replace passwords and enable simple and secure user access A fingerprint reader keyboard is available with select computers or can be purchased for computers that support this option Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance See Lenovo Solution Center on page 69 for detailed information Product Recovery The Product Recovery program enables you to restore the contents of the hard disk drive to the factory default settings SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speakers adjusting the volume locking the computer operating system launching a program Chapter 1 Product over
49. d ensure trouble free operation CAUTION Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Keyboard To clean your computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Optical mouse This section provides instructions on how to clean an optical mouse An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check th
50. d to properly grounded functioning electrical outlets 3 Verify that all attached devices are enabled in the BIOS settings of your computer For more information about accessing and changing the BIOS settings refer to your Chapter 7 Using the Setup Utility program on page 43 4 Go to the Troubleshooting on page 54 and follow the instructions for the type of problem you are experiencing If the Troubleshooting information does not help you resolve a problem continue with the next step 5 Try using a previously captured configuration to see if a recent change to hardware or software settings has caused a problem Before restoring a previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse affects To restore a captured configuration do the following e On the Windows 7 operating system click Start gt Control Panel gt System and Security gt System gt System Protection gt System Restore If this does not correct the problem continue with the next step 6 Run the diagnostic program See Lenovo Solution Center on page 69 for more information e f the diagnostic program detects a hardware failure contact the Lenovo Customer Support Center See Chapter 11 Getting information help and service on page 71 for more information e f you are unable to run the diagnostic program contact the Lenovo Customer Support Center See Cha
51. drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Action Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive Refer to your Selecting or changing the startup device sequence on page 45 for information on viewing and changing the startup sequence Note that on some models the startup sequence is permanently set and cannot be changed If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 DVD problems Select your symptom from the following list e Black screen instead of DVD video on page 57 e DVD movie will not play on page 58 e No audio or intermittent audio while playing DVD movie on page 58 e Playback is very slow or choppy on page 58 e Invalid disc or no disc found message on page 58 Black screen instead of DVD video Symptom Black screen instead of DVD video Chapter 10 Troubleshooting and diagnostics 57 Actions e Restart the DVD player program e Close any open files turn off the computer and then restart the computer e Try a lower screen resolution or color depth If these
52. e Setup Utility program See Exiting from the Setup Utility program on page 46 Exiting from the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following e If you want to save the new settings press F10 to save and exit the Setup Utility program e If you do not want to save the settings select Exit gt Discard Changes and Exit and then press Enter When the Reset Without Saving window shows select Yes and then press Enter to exit the Setup Utility program e f you want to return to the default settings press F9 to load the default settings and then press F10 to save and exit the Setup Utility program 46 ThinkCentre User Guide Chapter 8 Updating system programs This chapter provides information about updating the POST and BIOS and how to recover from a POST and BIOS update failure Using system programs System programs are the basic layer of software built into your computer System programs include the POST the BIOS and the Setup Utility program The POST is a set of tests and procedures that are performed each time you turn on your computer The BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute You can use the Setup Utility program to view or change the configuration set
53. e Start menu or the context menu by clicking the mouse or pressing Esc Using the blue ThinkVantage button Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on board help and information center from Lenovo On the Windows 7 operating system pressing the blue ThinkVantage button opens the SimpleTap program See SimpleTap on page 5 for more information Using a fingerprint reader Some computers might come with a keyboard that has a fingerprint reader For more information about the fingerprint reader see Fingerprint Software on page 5 To open the ThinkVantage Fingerprint Software program and use the fingerprint reader click Start gt All Programs gt Lenovo ThinkVantage Tools gt Fingerprint Reader Follow the instructions on the screen For additional information refer to the ThinkVantage Fingerprint Software help system Using the wheel mouse IPrimary mouse button Use this button to select or start a program or menu item Whee Use the wheel to control the scrolling action of the mouse The direction in which you g y rotate the wheel controls the direction of the scrolling action EJ Secondary mouse button Use this button to display a menu for the active program icon or object You can switch the function of the primary and secondary mouse buttons and change other default behavior through the mouse properties function in the Windows Control Panel Adjusting audio Sound i
54. e available on the Lenovo Support Web site in electronic format To access electronic copies of the documentation go to http www lenovo com support and click User Guides and Manuals Appendix B Regulatory information 79 80 ThinkCentre User Guide Appendix C WEEE and recycling information Important information for the European Directive 2002 96 EC EU Only The Waste Electrical and Electronic Equipment WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information Lenovo encourages owners of information technology IT equipment to
55. e following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture 3512 3528 3533 3535 3536 3537 3538 3539 3543 3548 3549 3553 3554 3556 3558 and 3559 For more information about ENERGY STAR ratings for Lenovo computers go to http www lenovo com By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your computer has been inactive for a specified duration Table 3 ENERGY STAR power management features Power plan ThinkCentre Default e Turn off the display After 10 minutes e Put the computer to sleep After 25 minutes e Advanced power settings Turn off hard disk drives After 20 minutes Hibernate Never To awaken your computer from a Sleep or Standby mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system Copyright Lenovo 2012 85 86 Thi
56. e information see Selecting or changing the startup device sequence on page 45 Startup without keyboard or mouse Your computer is able to log in to the operating system without keyboard or mouse connected Copyright Lenovo 2012 25 Attaching an integrated cable lock An integrated cable lock sometimes referred to as the Kensington lock can be used to secure your computer to a desk table or other non permanent fixture The cable lock attaches to the integrated cable lock slot at the rear of your computer and is operated with a key The cable lock also locks the buttons used to open the computer cover This is the same type of lock used with many notebook computers You can order an integrated cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 5 Integrated cable lock Using passwords You can set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in For more information
57. e medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e If you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key 3 In the Please select boot device window select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 38 ThinkCentre User Guide 2 Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key 3 In the Please select boot device window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers Your computer has provisions that enable you to reinstall
58. e serial cable is securely connected to the serial port on the computer and to the serial device If the serial device has its own power cord make sure it is attached to a properly grounded electrical outlet e lf the serial device has its own On Off switch make sure it is in the On position e f the serial device has an Online switch make sure it is in the Online position e lf the serial device is a printer make sure paper is loaded correctly e Verify that any software supplied with the serial device is correctly installed Refer to the documentation for the serial device option e Make sure that the serial port adapter if you added one is properly installed and firmly seated If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 Software problems Select your symptom from the following list e When using a sort feature dates do not sort in the correct order on page 68 e Software does not work as expected on page 68 When using a sort feature dates do not sort in the correct order Symptom When using a sort feature dates do not sort in the correct order Action Some software developed before the year 2000 used only the last two digits of a year to sort dates always assuming the first two digits were 19 Consequently these programs
59. e surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position 5 Reconnect the mouse cable to the computer 6 Turn your computer back on Display screen Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically See Cleaning a flat panel monitor surface on page 51 or Cleaning a glass screen surface on page 52 Cleaning a flat panel monitor surface If you have a flat panel computer display that has a flexible film surface do the following to clean the special surface Wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then moisten a cloth with LCD cleaner and wipe the screen surface Chapter 9 Preventing problems 51 Many computer supply stores carry the special cleaning fluids for displays Use cleaning fluids developed for LCD displays only First apply the fluid to a lint free soft cloth then clean the LCD display Some computer supply stores carry pre moistened towelettes for LCD maintenance Cleaning a glass screen surface To clean a glass screen surface wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then use a soft cloth moistened with a nonabrasive liquid glass cleaner Good maintenance practices By performin
60. elete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 43 44 ThinkCentre User Guide 2 From the Setup Utility program main menu select Security 3 Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password 4 Follow the instructions on the right side of the screen to set change or delete a password Note A password can be any combination of up to 64 alphabetic and numeric characters For more information see Password considerations on page 44 Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices USB Setup Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the USB connector cannot be used SATA Controller When this feature is set to Disable all devices connected to the SATA connectors such as hard disk drives or the optical drive are disabled and cannot be accessed To enable or disable a device do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 43 2 From the Setup Utility program main menu select Devices 3 Depending on the device you want to enable or disable do one of the following e Select USB Setup to enable or disable a USB device e Select ATA Drive Setup to enable or disable a SATA device
61. em e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available 72 ThinkCentre User Guide These items are not covered by the warraniy Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs Refer to the ThinkCentre Safety Warranty and Setup Guide that comes with your computer for information about your warranty type and duration You must retain your proof of purchase to obtain warranty service For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the ThinkCentre Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you
62. en the products are functioning or when the battery is charging Your computer power adapter and many accessories produce some heat during normal operation Extended contact with the body could cause discomfort or potentially a skin burn e Do not charge the battery or operate your computer power adapter or accessories near flammable materials or in explosive environments e Ventilation slots fans and heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features Inspect your desktop computer for dust accumulation at least once every three months Before inspecting your computer turn off the power and unplug the computer s power cord from the electrical outlet then remove any dust from vents and perforations in the bezel If you notice external dust accumulation then examine and remove dust from the inside of the computer including heat sink inlet fins power supply vents and fans Always turn off and unplug the computer before opening the cover If possible avoid operating your computer within two feet of high traffic areas If you must operate your computer in or near a high traffic area inspect and if necessary clean your computer more frequently Copyright Lenovo 2012 vii For your safety and to maintain optimum computer performance alwa
63. entral location for integrated camera and microphone settings It controls advanced settings for the integrated microphone and camera to optimize Web conferencing and Voice over IP VOIP experience 6 ThinkCentre User Guide View Management Utility The View Management Utility program enables you to automate window locations It enhances productivity by providing the ability to move windows to hot corners and quickly snap them to a predetermined size It enables you to work across multiple monitors Adobe Reader The Adobe Reader program is a tool used to view print and search PDF documents Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses Lenovo provides a full version of antivirus software on your hard disk drive with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus program updates Locations This section provides information to help you locate the connectors on the front and rear of your computer parts on the system board and components and internal drives in your computer Chapter 1 Product overview 7 Locating connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 8 shows the locations of the connectors controls and indicators on the front of your computer 1 SS 3 Y Figure
64. ercially available programs in your system see Microsoft Windows help system for more information e To reinstall selected application programs that came preinstalled from Lenovo do the following 1 Turn on the computer 2 Go to the C SWTOOLS directory 3 Open the APPS folder Within the APPS folder there are several subfolders named for various applications installed in your computer 4 Open the appropriate application subfolder 5 In the application subfolder look for a SETUP EXE file or other appropriate EXE files for setup Double click the file and follow the instructions on the screen to complete the installation Reinstalling device drivers To reinstall a device driver for an option you installed refer to the documentation that comes with the option When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer For more information about reinstalling device drivers that came with your computer see Reinstalling preinstalled applications and device drivers on page 39 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 38 e Use recovery media if all other methods of recovery
65. ere can find help about the Windows operating system The Windows Help and Support information system provides you detailed information about using the Windows operating system to help you get the most of your computer To access the Windows Help and Support information system click Start gt Help and Support Using the keyboard Depending on your model your computer comes with either a standard keyboard or a fingerprint reader keyboard The Microsoft Windows shortcut keys are provided on both keyboard types This section provides information about the following topics e Using Windows shortcut keys on page 13 e Using the blue ThinkVantage button on page 14 e Using a fingerprint reader on page 14 Using Windows shortcut keys Both the standard keyboard and the fingerprint reader keyboard provide three keys you can use with your Microsoft Windows operating system e The two Start menu keys are located beside the Alt key on either side of the spacebar They feature the Windows logo When you press either the Windows Start menu opens The style of the Windows logo varies depending on the keyboard type e The context menu key is located next to the Ctrl key on the right side of the Spacebar Pressing the context menu key opens the context menu for the active program icon or object Copyright Lenovo 2012 13 Note You can use the mouse or the Up and Down arrow keys to highlight menu selections You can close th
66. ernal speaker only Symptom Sound comes from one external speaker only Actions e Ensure that the speaker cable is inserted completely into the connector on the computer e Make sure the cable that attaches the left speaker to the right speaker is securely connected e Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Balance settings are set correctly If these actions do not correct the problem you might have a failing speaker Have the speaker serviced If you need technical assistance see Chapter 11 Getting information help and service on page 71 No audio in DOS applications or games Symptom No audio in DOS applications or games Actions e Make sure the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster emulation Refer to the documentation that comes with the application or game for instructions on setting sound card settings e f these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 CD problems Select your symptom from the following list e An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive on page 57 e A CD or DVD does not work on page 57 e Unable to use a startable bo
67. ers or new power cords You can order power cords directly from Lenovo For power cord information and part numbers go to http www lenovo com powercordnotice 24 ThinkCentre User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use Security features The following security features are available on your computer Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution The software detects if changes have been made on the computer such as hardware software or the computer call in location Note You might have to purchase a subscription to activate the Computrace Agent software Ability to enable and disable devices and USB connectors For more information see Enabling or disabling a device on page 45 Integrated fingerprint reader available on some models Depending on the models of your computer the keyboard may have an integrated fingerprint reader By enrolling your fingerprint and associating it with a Power on Password a Hard Disk Password or both passwords beforehand you can start the computer log on to the system and enter the Setup Utility program by swiping your finger over the reader without typing a password Thus fingerprint authentication can replace passwords and enable simple and secure user access Startup sequence control For mor
68. es have a snap hub in the center of the tray If your drive has a snap hub support the tray with one hand and then push on the center of the CD or DVD until it snaps into place 3 Press the Eject Load button again or gently push the tray forward to close the tray The CD or DVD player program starts automatically For additional information refer to the CD or DVD player program help system To remove a CD or DVD from the DVD drive do the following 1 With the computer on press the Eject Load button When the tray slides out automatically carefully remove the disc 2 Close the tray by pressing the Eject Load button or by gently pushing the tray forward Note If the tray does not slide out of the drive when you press the Eject Load button insert a straightened paper clip into the emergency eject hole located on the front of the DVD drive Be sure the drive is powered off when using the emergency eject Use the Eject Load button instead of the emergency eject except in an emergency Recording a CD or DVD If your computer comes with a recordable DVD drive you can use the drive to record CDs or DVDs To record a CD or DVD do the following 1 Click Start gt All Programs gt Corel DVD MovieFactory Lenovo Edition 2 Follow the instructions on the screen 16 ThinkCentre User Guide For detailed information about using the Corel DVD MovieFactory program see the help system for the program You can also use Windows Media Playe
69. estions Using the keyboard i Using Windows shortcut KEYS Using the blue ThinkVantage button Using a fingerprint reader Using the wheel mouse Adjusting audio About your computer Audis Setting the volume from the desktop Setting the volume from Control Panel Using CDs and DVDs Handling and storing CD and DVD media Playing a CD or DVD Recording a CD or DVD Using the single touch and multi touch al r Color temperature adjustment On Selecting a pre defined color tampoane Copyright Lenovo 2012 lt vi vi vii vii vii viii viii NNNA AHR A 10 11 13 13 13 13 14 14 14 14 15 15 15 15 16 16 16 17 17 18 Switching to RGB adjustment Making brightness adjustment Chapter 3 You and your computer Accessibility and comfort Arranging your workspace Comfort Glare and lighting Air circulation Electrical outlets and cable ieagth Register your computer with Lenovo Moving your computar to another country or region slate a a ath Ate Voltage Selecion Sui Replacement power cords Chapter 4 Security Security features Attaching an integrated ae bele Using passwords BIOS passwords Windows passwords Configuring the fingerprint reader Using and understanding firewalls Protecting data against viruses Chapter 5 Installing or replacing hardware Be Handling static sensitive devices Installing or replacing hardware Installing external options I
70. et Copyright Lenovo 2012 21 Adjust the monitor so the top of the screen is at or slightly below eye level Place the monitor at a comfortable viewing distance usually 51 to 61 cm 20 to 24 inches and position it so you can view it without having to twist your body Also position other equipment you use regularly such as the telephone or a mouse within easy reach Glare and lighting Position the monitor to minimize glare and reflections from overhead lights windows and other light sources Reflected light from shiny surfaces can cause annoying reflections on your monitor screen Place the monitor at right angles to windows and other light sources when possible Reduce overhead lighting if necessary by turning off lights or using lower wattage bulbs If you install the monitor near a window use curtains or blinds to block the sunlight You can adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation Air circulation Your computer a
71. et the switch to match the voltage available at your electrical outlet Setting the voltage selection switch incorrectly will cause the computer to malfunction and might cause permanent damage to the computer Do not connect the computer to an electrical outlet until you have verified that the voltage selection switch setting matches the voltage available at the electrical outlets If your computer does not have a voltage selection switch inspect the voltage rating label on the bottom of the computer and note the following e If the voltage rating label shows a range of either 100 127 V or 200 240 V you must ensure that the voltage provided at the electrical outlet matches the voltage rating on the computer label If it does not match do not attempt to connect the computer to the electrical outlet unless an external device such as a voltage converting transformer is used e If the voltage rating label shows a dual range of 100 127 V and 200 240 V this signifies that the computer is suitable for worldwide operation and the computer will automatically adjust to the voltage at the electrical outlet regardless of the country or region where the computer is being connected Chapter 3 You and your computer 23 Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using you will have to purchase either electrical plug adapt
72. etooth headset headphone but comes from the local speaker even though the headset headphone is connected using Headset profile or AV profile Action Do the following 1 Exit the application that uses the sound device for example Windows Media Player Open the Control Panel by clicking Start gt Control Panel Click Hardware and Sound gt Sound Select the Playback tab If you are using Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using AV profile select Stereo Audio and click the Set Default button 6 Click OK to close the Sound window a BEM PIM items sent from the Windows 7 operating system cannot be received correctly Symptom Personal Information Manager PIM items sent from the Windows 7 operating system cannot be received correctly into the address book of any other Bluetooth enabled device Action The Windows 7 operating system sends PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 operating system might be saved as a file with the extension contact Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information Select your symptom from the following list e An option that was just installed does not work on page 65 e
73. fis Bina Bat Cephe A 1 ODT Ankara Posta kodu 06531 Web Adresi http www probil com tr Telefon 312 210 18 08 Faks no 312 210 18 05 ANTALYA Bilser Bilgi lem Tic Ltd ti Adresi G ll k Cad 146 Sok G khan Apt No 1 3 6 7 Antalya Posta kodu 07050 Web Adresi http www bilser net Telefon 242 247 75 28 Faks no 242 241 10 68 BOLU Erco kun Bilgisayar Yaz Don ve Dan Hiz Ltd ti Adresi Tabaklar Mah Cumhuriyet Cad No 35 Bolu Posta kodu 14200 Web Adresi http www ercoskun com tr Telefon 374 212 58 46 Faks no 374 212 70 98 BURSA Monitor Digital Bilgisayar Ltd ti Adresi Mudanya Yolu ehit M min Mutlu Sokak No 2 Bolu Posta kodu 16160 Web Adresi http www monitordigital com Telefon 224 242 43 10 Faks no 224 242 40 22 DEN ZL ALM Bilgisayar San Tic Ltd ti Adresi 2 Ticari Yol Kaz m Kaynak Merkezi No 65 Kat 3 Denizli Posta kodu 20100 Web Adresi http www almbilgisayar com tr Telefon 258 264 28 55 Faks no 258 265 74 77 D YARBAKIR Metro Bilgisayar E itim Tic ve San Ltd ti Adresi Ali Emiri 5 Sokak Ka maz Apartman No 4 1 Diyarbak r Posta kodu 21100 Web Adresi http www metrobilgisayar com tr Telefon 412 223 94 36 Faks no 422 224 55 07 90 ThinkCentre User Guide ERZ NCAN Erzincan Bigisayar Adresi H k met Caddesi No 33 1 Erzincan Web Adresi http www erzincanbilgisayar com Telefon 446 223 89
74. ftware The adapter stops working for no apparent reason Symptom The adapter stops working for no apparent reason Action The network driver files may be corrupt or missing Update the driver by referring to the Solution description for the procedure to make sure that the correct device driver is installed The Wake on LAN feature is not working Symptom The Wake on LAN WOL feature is not working Actions Make sure that WOL is enabled in the BIOS Setup Utility program If it is check with your LAN administrator for the necessary settings Chapter 10 Troubleshooting and diagnostics 63 If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Symptom If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Actions e Use Category 5 wiring and make sure that the network cable is securely connected e Connect to a 1000 BASE T hub switch not 1000 BASE X If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Symptom If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Actions e Try another cable e Make sure that the link partner is set to auto negotiate e Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem
75. furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document wa
76. g a few good maintenance practices you can maintain good computer performance protect your data and be prepared in case of a computer failure e Empty your recycle bin on a regular basis e Run the Windows Disk Defragmenter program occasionally to prevent performance problems caused by an excessive number of fragmented files e Clean out your Inbox Sent Items and Deleted Items folders in your e mail application on a regular basis e Make backup copies of critical data on removable media memory at regular intervals and store the removable media in a safe location The frequency of making backup copies depends on how critical the data is to you or your business Lenovo makes a number of removable media storage devices available as options such as CD RW drives and recordable DVD drives e Back up your entire hard disk drive on a regular basis e Keep your computer software up to date See Keeping your computer current on page 49 for more information e Keep a log book Entries might include major software or hardware changes device driver updates intermittent problems and what you did to resolve them and any minor issues you might have experienced A log book can help you or a Lenovo technician determine if a problem is related to change in hardware change in software or some other action that might have taken place e Create Product Recovery discs See Creating and using recovery media on page 35 for more information abo
77. ghout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com recycling Appendix C WEEE and recycling information 83 84 ThinkCentre User Guide Appendix D ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation Some models of th
78. gram to help you guard against detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates Note Virus definition files must be kept up to date to guard against new viruses Chapter 4 Security 27 For more information about how to use your antivirus software refer to the help system of your antivirus software 28 ThinkCentre User Guide Chapter 5 Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle parts and other computer components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle parts and other computer components carefully Handle PCI cards memory modules system boards and microprocessors by the edges Never touch any exposed circuitry e Prevent others from touching the parts and other computer components e Before you replace a new part touch the sta
79. hapter 1 Product overview This chapter provides information about the computer features specifications software programs provided by Lenovo and locations of connectors components parts on the system board and internal drives Features This section introduces the computer features The information covers a variety of models To view the information about your specific model do one of the following e Go into the Lenovo BIOS Setup Utility program by following the instructions in Chapter 7 Using the Setup Utility program on page 43 Then select Main gt System Summary to view the information e In Windows environment click Start right click Computer and select Properties to view the information Microprocessor Your computer comes with one of the following microprocessors internal cache size varies by model type e Intel Core i3 microprocessor e ntel Core i5 microprocessor e ntel Core i7 microprocessor e ntel Celeron microprocessor e Intel Pentium microprocessor Memory Your computer supports up to two double data rate 3 small outline dual inline memory modules DDR3 SODIMMs Note The maximum system memory capacity is 8 GB Internal drives e Card reader e One slim Serial Advanced Technology Attachment SATA optical drive e One hard disk drive Standard SATA hard disk drive one solid state drive SSD available in some models Video subsystem e One DisplayPort out connector Audi
80. hat produces magnetic fields further away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor If these actions do not correct the problem your monitor might need service See Chapter 11 Getting information help and service on page 71 for details Networking problems The following are the most common networking problems Select your networking problem from the following list e Ethernet problems on page 62 e A wireless LAN problem on page 64 e A wireless WAN problem on page 64 e Bluetooth problems on page 64 For more information see Help and Support on page 71 Ethernet problems For Ethernet problems select your symptom from the following list 62 ThinkCentre User Guide Your computer cannot connect to the network on page 63 The adapter stops working for no apparent reason on page 63 If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur on page 64 If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps on page 64 Your computer cannot connect to the network Symptom Your computer
81. he following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option Copyright Lenovo 2012 v or CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part withou
82. he following e Connect your computer to the Internet and register your computer through the preinstalled Lenovo Product Registration program The program launches automatically after you have used your computer for a time Follow the instructions on the screen to register your computer e Go to http www lenovo com register and follow the instructions on the screen to register your computer Moving your computer to another country or region When you move your computer to another country or region you must take local electrical standards into consideration This section provides information on the following e Voltage selection switch on page 23 e Replacement power cords on page 24 Voltage selection switch Some computers are equipped with a voltage selection switch located near the power cord connection point on the computer and some computers do not have a voltage selection switch Before you install your computer or relocate your computer to another country or region you must be certain that you have matched your computer to the voltage available at your electrical outlet CAUTION You must know the voltage of the electrical connection outlet where your computer will be connected If you do not know the voltage contact your local electric company or refer to official Web sites or other literature for travelers to the country or region where you are located If your computer has a voltage selection switch you must s
83. her 89 336 EWG zur Angleichung der Rechtsvorschriften Uber die elektromagnetische Vertraglichkeit in den EU Mitgliedsstaaten und halt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Gerate wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo Ubernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verandert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertraglichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz Uber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Geraten Dies ist die Umsetzung der EU Richtlinie 2004 1 08 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz Uber die elektromagnetische Vertraglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertraglichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in Ubereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die
84. ili b l mlerinde bulabilirsiniz Periyodik bak ma ili kin bilgiler r n bir uzman n yapmas gereken periodik bak m i ermez Copyright Lenovo 2012 87 9 Ba lant ve montaja ili kin bilgiler Aksam n z al r hale getirebilmeniz i in gerekli ba lant ve montaj bilgileri bu k lavuzda yer almaktad r Kurulu i lemini kendiniz yapmak istemiyorsan z sat c n zdan ya da bir Servis stasyonu ndan cret kar l destek alabilirsiniz 10 Bakanl k a tespit ve ilan edilen kullan m mr Bakanl k a tespit ve ilan edilen kullan m mr 7 y ld r 11 Enerji t keten mallarda mal n enerji t ketimi a s ndan verimli kullan m na ili kin bilgiler r ne ait kullanma k lavuzunda belirtilmi tir 12 Servis istasyonlar na ili kin bilgiler Bunlar kitab n z n ayn ba l kl b l m nde belirtilmi tir Herhangi bir onar m ya da yedek par a ihtiyac durumda bu istasyonlardan birine ba vurabilirsiniz 13 thal edilmi mallarda yurt d ndaki retici firman n unvan ve a k adresi ile di er eri im bilgileri telefon telefaks ve e posta vb Lenovo Singapore Pte Ltd 151 Lorong Chuan No 02 01 New Tech Park Singapore 556741 Tel 65 6827 1000 Faks 65 6827 1100 88 ThinkCentre User Guide Appendix F Servis istasyonlari Garanti s resi i erisinde m teri ar zal r n a a da belirtilen merkezlere teslim ederek garanti hizmetinden yararl
85. ing the volume icon to the taskbar on page 15 Adding the volume icon to the taskbar To add the volume icon to the taskbar on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt Control Panel gt Appearance and Personalization 2 In the Taskbar and Start Menu topic click Customize icons on the taskbar 3 Click Turn system icons on or off and change the volume behaviors from Off to On 4 Click OK to save the new settings Setting the volume from Control Panel You can set the computer volume from Control Panel To set the computer volume from Control Panel do the following 1 From the Windows desktop click Start gt Control Panel gt Hardware and Sound 2 In the Sound topic click Adjust system volume 3 Move the sliders up or down to raise or lower the volume of your computer Using CDs and DVDs Your computer might have a DVD ROM drive or recordable DVD drive installed DVD drives use industry standard 12 cm 4 75 inch CD media or DVD media If your computer comes with a DVD drive the drive can read DVD ROM discs DVD R discs DVD RAM discs DVD RW discs and all types of CDs such as CD ROM discs CD RW discs CD R discs and audio CDs If you have a recordable DVD drive it can also record on DVD R discs DVD RW discs type Il DVD RAM discs CD RW standard and high speed discs and CD R discs Follow these guidelines when using the DVD drive e Do not place the computer in a
86. ingle touch Windows 7 Home Premium Single touch or multi touch Windows 7 Professional Single touch or multi touch Windows 7 Ultimate Single touch or multi touch Color temperature adjustment The color temperature adjustment function enables you to adjust the color temperature and brightness of your computer monitor Press the brightness up button The following six options are displayed e Auto adjustment Select this option and then the monitor color temperature and brightness will be adjusted automatically e Pre defined color temperature For detailed instructions see Selecting a pre defined color temperature on page 18 e Switch to RGB adjustment For detailed instructions see Switching to RGB adjustment on page 18 e Brightness adjustment For detailed instructions see Making brightness adjustment on page 18 e Default setting Select this option to use the default settings e Exit Select this option to exit Chapter 2 Using your computer 17 Selecting a pre defined color temperature To select a pre defined color temperature do the following 1 Press the brightness up button The following six options are displayed e Auto adjustment e Pre defined color temperature e Switch to RGB adjustment e Brightness adjustment e Default setting e Exit 2 Press the brightness down button to move to Pre defined color temperature and then press the brightness up button to select one of the following opti
87. lenovo ThinkCentre User Guide ThinkGentre Machine Types 3512 3528 3533 3535 3536 3537 3538 3539 3543 3548 3549 3553 3554 3556 3558 and 3559 Note Before using this information and the product it supports be sure to read and understand the Important safety information on page v and Appendix A Notices on page 75 First Edition May 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Important safety information Service and upgrades Static electricity prevention Power cords and power adapters Extension cords and related devices Plugs and outlets External devices gt Heat and product ventilation Operating environment Modem safety information Laser compliance statement Power supply statement Cleaning and maintenance Chapter 1 Product overview Features Specifications Software overview bg Software provided by eer A Adobe Reader Antivirus software Locations Locating connectors OR and ingieators on the front of your computer Locating connectors on the rear of your computer MS ag bv teh Adjusting the Sorputet saha Machine type and model label Chapter 2 Using your computer Frequently asked qu
88. llecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com recycling japan Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at http www lenovo com recycling japan Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you want to replace it with a new one contact your place of purchase or ask for a repair service provided by Lenovo If you have replaced it by yourself and want to dispose of the disused lithium battery insulate it with vinyl tape contact your place of purchase and follow their instructions If yo
89. location where the drive is exposed to the following High temperature High humidity Excessive dust Chapter 2 Using your computer 15 Excessive vibration or sudden shock An inclined surface Direct sunlight e Do not insert any object other than a CD or DVD into the drive e Before moving the computer remove the CD or DVD from the drive Handling and storing CD and DVD media CD and DVD media are durable and reliable but they do require some care and special handling When handling and storing a CD or DVD follow these guidelines e Hold the disc by its edges Do not touch the surface of the side that is not labeled e To remove dust or fingerprints wipe the disc with a clean soft cloth from the center to the outside Wiping the disc in a circular direction might cause loss of data e Do not write or stick paper on the disc e Do not scratch or mark the disc e Do not place or store the disc in direct sunlight e Do not use benzene thinners or other cleaners to clean the disc e Do not drop or bend the disc e Do not insert damaged discs into the drive Warped scratched or dirty discs can damage the drive Playing a CD or DVD If your computer comes with a DVD drive you can listen to audio CDs or watch DVD movies To play a CD or DVD do the following 1 Press the Eject Load button on the DVD drive to open the tray 2 With the tray fully extended insert the CD or DVD into the tray Some DVD driv
90. ms on page 59 e Keyboard mouse or pointing device problems on page 59 e Monitor problems on page 61 e Networking problems on page 62 e Option problems on page 65 e Performance and lockup problems on page 66 e Printer problems on page 67 e Serial port problems on page 67 e Software problems on page 68 e USB problems on page 69 Audio problems Select your symptom from the following list e No audio in Windows on page 55 e An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 56 e Sound comes from one external speaker only on page 56 e No audio in DOS applications or games on page 56 No audio in Windows Symptom No audio in Windows Actions e If you are using powered external speakers that have an On Off control verify that the On Off control is set to the On position and the speaker power cable is connected to a properly grounded functional ac electrical outlet e f your external speakers have a volume control verify that the volume control is not set too low e Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Mute settings are not checked and none of the volume settings is set too low e Some models have a front audio panel you can use to adjust volume If you have a front audio panel verify that the volume is not se
91. nable to isolate and repair the problem yourself after running the program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative 70 ThinkCentre User Guide Chapter 11 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources You can use the information in this section to access useful resources relating to your computing needs Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely Note The Lenovo ThinkVantage Tools program is only available on computers preinstalled with the Windows 7 operating system from Lenovo To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Help and Support The Windows Help and Support information system guides you to various help and support information from Lenovo and Microsoft such as updating drivers accessing ThinkVantage Technologies and accessing user manuals To access the Windows Help and
92. nd monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The monitor lets hot air escape through vents Blocking the air vents can cause overheating which might result in a malfunction or damage Place the computer and monitor so that nothing blocks the air vents usually 51 mm 2 inches of air space is sufficient Also make sure the vented air is not blowing on people Electrical outlets and cable lengths The location of electrical outlets the length of power cords and cables that connect to the monitor printer and other devices might determine the final placement of your computer When arranging your workspace e Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet e Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally For more information about power cords see Power cords and power adapters on page vi 22 ThinkCentre User Guide Register your computer with Lenovo When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem After you register your computer with Lenovo you will receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users To register your computer with Lenovo do one of t
93. nical assistance see Chapter 11 Getting information help and service on page 71 The monitor works when you turn on the computer but goes blank when you start some application programs Symptom The monitor works when you turn on the computer but goes blank when you start some application programs Actions e Make sure the monitor signal cable is securely connected to the monitor and the monitor connector on the computer A loose cable can cause intermittent problems e Verify that the necessary device drivers for the application programs are installed Refer to the documentation for the affected application program to see if device drivers are required If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 The image appears to be flickering Symptom The image appears to be flickering Chapter 10 Troubleshooting and diagnostics 61 Actions e The monitor might be operating in a low refresh rate display mode Set the monitor to the highest noninterlaced refresh rate supported by your monitor and the video controller in your computer Attention Using a resolution or refresh rate that is not supported by your monitor might damage it Check the documentation that comes with your monitor to verify the supported refresh rates e The monito
94. nicians to identify your computer and provide faster service The following is a sample of the machine type and model label Machine Type XXXX Model Number XXX Figure 4 Machine type and model label Chapter 1 Product overview 11 12 ThinkCentre User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer componenis Frequently asked questions The following are a few tips that will help you optimize the use of your computer Can I get my user guide in another language The user guide is available in various languages on the Lenovo Support Web site at http www lenovo com ThinkCentreUserGuides Where are my recovery discs Lenovo provides a program that enables you to create recovery discs For details about creating recovery discs see Creating recovery media on page 35 Additionally in case of a hard disk failure you can order Product Recovery discs from the Lenovo Customer Support Center For information about contacting the Customer Support Center see Chapter 11 Getting information help and service on page 71 Before using the Product Recovery discs refer to the documentation that comes with the discs Attention A Product Recovery disc package might contain multiple discs Make sure you have all of the discs ready before starting the recovery process During the recovery process you might be prompted to change discs Wh
95. nkCentre User Guide Appendix E Ek Bilgiler 1 malat ya da ithalat firmaya ili kin bilgiler r n n ithalat firmas Lenovo Technology B V Merkezi Hollanda T rkiye stanbul ubesi dir Adresi ve telefonu yledir Uner Plaza Eski sk dar Yolu Erkut Sokak No 4 1 Kat 3 Kozyata Kad koy STANBUL T rkiye Tel 90 216 570 01 00 99 Faks 90 216 577 01 00 Bak m onar m ve kullan mda uyulmas gereken kurallar Elektronik cihazlar i in g sterilmesi gereken standart zeni g stermeniz yeterlidir Cihaz al r durumda iken temizlik yapmay n z Islak bezle k p rt lm deterjanlarla sulu s ngerlerle temizlik yapmay n z Son kullan c lar onar m konusunda yetkili de ildir Ar za s z konusu oldu una inan yorsan z telefonla dan abilir ya da r n bu kitapta yer alan servis istasyonlar ndan birine g t rebilirsiniz Ta ma ve nakliye s ras nda dikkat edilecek hususlar r n n z ve ba l oldu u ayg t ta rken ya da nakliye s ras nda dikkat etmeniz gereken birka nokta vard r Ayg t ta madan nce t m ba l ortamlar n kart lm olmas ba l ayg tlar n z lmesi ve kablolar n s k lm olmas gerekir Bu ayg t n zarar g rmemesi i in gereklidir Ayr ca ayg t n z ta rken uygun koruma sa layan bir ta ma kutusu kullan lmas na dikkat edin Bak ma ili kin di er ek bilgiler i in kitab n ilgili b l m
96. nstalling a computer wall mount Removing and reinstalling the monitor stand Replacing the USB keyboard or mouse Replacing the wireless keyboard Replacing the wireless mouse Replacing the PS 2 keyboard or mouse Obtaining device drivers Chapter 6 Recovery information Creating and using recovery media Creating recovery media Using recovery media me Performing backup and recovery operations Performing a backup operation Performing a recovery operation Using the Rescue and Recovery workspace 18 18 21 21 21 21 22 22 22 23 23 23 24 25 25 26 26 26 27 27 27 27 29 29 29 29 29 30 31 31 32 34 34 35 35 35 36 36 36 37 37 Creating and using a rescue medium Creating a rescue medium Using a rescue medium Reinstalling eee applications and device drivers be Bayt EA Reinstalling Sainai programs Reinstalling device drivers Solving recovery problems Chapter 7 Using the e TURY program Starting the Setup Utility program Viewing and changing settings Using passwords Password considerations Power On Password Administrator Password Hard Disk Password Soa ae Setting changing and deleting a password Enabling or disabling a device Selecting a startup device oP carat Selecting a temporary startup device Selecting or changing the oe device sequence Exiting from the Setup Utility program Chapter 8 Updating ilu programs Using
97. ntage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 36 ThinkCentre User Guide 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 37 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows
98. o subsystem e Integrated high definition HD audio e Microphone connector and headphone connector on the front panel e Internal speaker Connectivity e 10 100 1000 Mbps Ethernet controller Copyright Lenovo 2012 1 System management features e Ability to store power on self test POST hardware test results e Desktop Management Interface DMI Desktop Management Interface provides a common path for users to access information about all aspects of a computer including processor type installation date attached printers and other peripherals power sources and maintenance history e Preboot Execution Environment PXE The Preboot Execution Environment is an environment to start computers using a network interface independent of data storage devices such as the hard disk drive or installed operating systems e System Management SM Basic Input Output System BIOS and SM software The SM BIOS specification defines data structures and access methods in a BIOS that allows a user or application to store and retrieve information specific about the computer in question e Wake on LAN Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by a network message The message is usually sent by a program running on another computer on the same local area network e Wake on Ring Wake on Ring sometimes referred to as Wake on Modem is a specification that allows supported computers
99. oard or mouse to one of the PS 2 connectors on the computer See Locating connectors controls and indicators on the front of your computer on page 8 or Locating connectors on the rear of your computer on page 9 Figure 16 Connecting the PS 2 keyboard or mouse 5 Reconnect the external cables and power cords to the computer Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files 34 ThinkCentre User Guide Chapter 6 Recovery information This chapter provides information about the recovery solutions provided by Lenovo This chapter contains the following topics e Creating and using recovery media e Performing backup and recovery operations e Using the Rescue and Recovery workspace e Creating and using a rescue medium e Installing or reinstalling device drivers e Solving recovery problems Notes 1 The recovery information in this chapter only applies to the computers that have the Rescue and Recovery program or the Product Recovery program installed If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed it indicates that you need to install the Rescue and Recovery program manually before enabling its features To install the Rescue and Recovery program do the following a Click Start gt All Programs g
100. obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support The Lenovo Support Web site also provides the ThinkCentre Safety Warranty and Setup Guide and this ThinkCentre User Guide in additional languages Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always make sure that the power is turned off and that the product is unplugged from any power source For more information on CRUs refer to Chapter 5 Installing or replacing hardware on page 29 If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected t
101. ols and indicators on the front of your computer on page 8 and Locating connectors on the rear of your computer on page 9 to identify the required connector Then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option Installing a computer wall mount Note When installing a computer wall mount make sure that you leave at least a 60 mm 2 36 inches space between the wall and your computer for easy access to the connectors on the computer rear panel Copyright Lenovo 2012 29 Removing and reinstalling the monitor stand Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to remove and reinstall the monitor stand CAUTION Turn off the computer and wait three to five minutes to let the computer cool before removing the monitor stand To remove and reinstall the monitor stand do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 8 and Locating connectors on the rear of your computer on p
102. on Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse See Optical mouse on page 51 for instructions The fingerprint reader does not work Symptom The fingerprint reader does not work Action The following could cause the fingerprint reader not to operate properly e Not enrolling your fingerprint correctly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your nail or anything hard e Using or touching the reader with a dirty finger e The surface of your finger is very different from when you enrolled your fingerprint The wireless keyboard does not work Symptom The wireless keyboard does not work Action If the Transceiver Communications LED is on and the wireless Keyboard does not work restart your computer If restarting your computer does not solve the problem verify that the following conditions are met e The batteries are properly installed e The batteries still retain their current e The wireless Keyboard is located less than ten meters away from the transceiver e The transceiver is fully installed Action If the Transceiver Communications LED is not on reconnect the transceiver and the keyboard 60 ThinkCentre User Guide Monitor problems Note Many monitors have status indicator lights and built in controls for adjusting brightness contras
103. ons e Cold If you select this option your computer produces a gentle and blue hued image e Normal If you select this option your computer produces a normal image e Warm If you select this option your computer produces a red hued image e Exit Select this option or wait for five seconds to exit Switching to RGB adjustment After the pre defined color temperature is selected you can switch to RGB Red Green or Blue adjustment to make color adjustment for your computer To switch to RGB adjustment do the following 1 Press the brightness up button The following six options are displayed e Auto adjustment e Pre defined color temperature e Switch to RGB adjustment e Brightness adjustment e Default setting e Exit 2 Press the brightness down button to move to Switch to RGB adjustment and then press the brightness up button to bring up the following four options e Red adjustment e Green adjustment e Blue adjustment e Exit 3 Press the brightness down button to move to the desired option and then press the brightness up button to select the option A color adjustment slider is displayed 4 Press the brightness down button to decrease the color temperature or press the brightness up button to increase the color temperature 5 Select Exit or wait for five seconds and then you will return to the previous menu Making brightness adjustment To make brightness adjustment do the following 18 ThinkCentre
104. orrectly connected to the monitor and to a working electrical outlet The monitor is turned on and the brightness and contrast controls are set correctly The computer voltage matches the voltage available at the electrical outlet for your country or region If your computer has two monitor connectors be sure to use the connector on the graphics card The keyboard does not work Verify that e The computer is turned on e The keyboard is securely connected to a USB connector on the computer e No keys are stuck The mouse does not work Verify that e The computer is turned on e The mouse is securely connected to a USB connector on the computer e The mouse is clean Refer to Optical mouse on page 51 for further information Copyright Lenovo 2012 53 a e The operating system does not Verify that start e The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For more information see Selecting a startup device on page 45 The computer beeps multiple Verify that no keys are stuck times before the operating system starts Troubleshooting procedure Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer 1 Verify that the cables for all attached devices are connected correctly and securely 2 Verify that all attached devices that require ac power are connecte
105. ort connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Used to attach a keyboard that uses a PS 2 keyboard connector Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Used to attach an external modem a serial printer or other devices that use a 9 pin serial port Used to attach a device that requires a USB connector such as a USB keyboard a USB mouse a USB scanner or a USB printer If you have more than six USB devices you can purchase a USB hub which you can use to connect additional USB devices Adjusting the computer stand Your computer comes with a computer stand that you can use to adjust the computer to your comfortable position Pull the stand open and adjust the position of the computer at an angle between 10 to 32 as shown in the following illustration CAUTION Make sure that the angle is at least 10 from the vertical otherwise the computer might be unstable and fall over 10 ThinkCentre User Guide Figure 3 Adjusting the computer stand Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support tech
106. otable recovery medium such as the Product Recovery CD to start your computer on page 57 56 ThinkCentre User Guide An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Actions e f you have multiple CD or DVD drives installed or a combination of CD and DVD drives try inserting the disc into the other drive In some cases only one of the drives is connected to the audio subsystem e If you are using the Windows 7 operating system follow the action for A CD or DVD does not work on page 57 If this does not correct the problem follow the action for A CD or DVD does not work on page 57 A CD or DVD does not work Symptom A CD or DVD does not work Actions e Verify that the disc is inserted correctly with its label up e Make sure that the disc you are using is clean To remove dust or fingerprints wipe the disc clean with a soft cloth from the center to the outside Wiping a disc in a circular motion might cause loss of data e Verify that the disc you are using is not scratched or damaged Try inserting another disc that you know is good If you cannot read from a known good disc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the
107. ountries or both Other company product or service names may be trademarks or service marks of others 76 ThinkCentre User Guide Appendix B Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Electronic emissions notices The following information refers to Lenovo personal computer machine types 3512 3528 3533 3535 3536 3537 3538 3539 3543 3548 3549 3553 3554 3556 3558 and 3559 Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limit
108. p Device Menu select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins 4 When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y then type in the serial number and press Enter 5 When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y then type in the machine type and model and press Enter 6 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive Copyright Lenovo 2012 47 Updating flashing the BIOS from your operating system Note Because Lenovo makes constant improvements to its Web sites the Web page contents are subject to change without notice including the contents referenced in the following procedure To update flash the BIOS from your operating system do the following 1 Go to http www lenovo com support Click Download Drivers amp Software Click Use Quick Path Type the 4 digit machine type for your computer in the Quick Path field and then click Find My Product Click BIOS Locate the BIOS version that you want to download Click Click for files All available files will be displayed ON GO BEM
109. pack the units If you are using different cartons cushion the units to avoid damage 52 ThinkCentre User Guide Chapter 10 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs If your computer problem is not described here see Chapter 11 Getting information help and service on page 71 for additional troubleshooting resources Basic troubleshooting The following table provides information to help you troubleshoot your computer problems Note If you cannot correct the problem have the computer serviced For a list of service and support telephone numbers refer to the ThinkCentre Safety Warranty and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http www lenovo com support phone See e The computer does not start Verify that when you press the power Switch e The power cord is correctly connected to the rear of the computer and to a working electrical outlet If your computer has a secondary power switch on the rear of the computer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that e The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is c
110. pter 11 Getting information help and service on page 71 for more information e If the diagnostic program does not detect a hardware failure continue with the next step 7 Use an antivirus program to see if your computer has been infected by a virus If the program detects a virus remove the virus 8 If none of these actions solve the problem seek technical assistance See Chapter 11 Getting information help and service on page 71 for more information Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software do the following before referring to the troubleshooting information 1 Remove the new hardware option or software If you must remove the computer cover to remove a hardware option make sure you review and follow the electrical safety information provided with your computer For your safety do not operate the computer with the cover removed 54 ThinkCentre User Guide 2 Run the diagnostic programs to ensure your computer is operating correctly 3 Reinstall the new hardware option or software following the manufacturer s instructions Select the problem your computer is experiencing from the following list e Audio problems on page 55 e CD problems on page 56 e DVD problems on page 57 e Intermittent proble
111. r failing wireless keyboard Chapter 5 Installing or replacing hardware 31 2 Remove the new wireless keyboard from the package 3 Install the keyboard by opening the battery compartment cover and installing two AAA batteries according to the polarity indicators Figure 9 Installing the keyboard batteries 4 Remove the USB dongle from the keyboard compartment or from the wireless mouse compartment and connect it to an available USB connectors on the computer See Replacing the wireless mouse on page 32 5 Close the compartment cover The keyboard is ready for use Replacing the wireless mouse To replace the wireless mouse do the following 1 Disconnect the USB dongle from your computer Then take away your failing wireless mouse 2 Remove the new wireless mouse from the package 3 Remove the USB dongle from the compartment of the new wireless mouse or from the compartment of the wireless keyboard 4 Then connect the USB dongle to an available USB connector on your computer 5 Correctly install the batteries for the mouse following the instructions in the table below 6 Switch on the power button on the bottom of the wireless mouse and then it is ready to use 32 ThinkCentre User Guide Press the battery compartment release button Take out the USB dongle o Figure 11 Taking out the USB dongle Figure 10 Opening the battery compartment Connect the USB dongle to an available USB connector
112. r might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor e You can reset the refresh rate through your operating system Control Panel On the Windows 7 operating system click Start gt Control Panel gt Hardware and Sound gt Adjust screen resolution gt Advanced Settings Then click the Monitor tab and select a new refresh rate e See your operating system documentation or help for further information on monitor settings If these actions do not correct the problem your monitor might need service See Chapter 11 Getting information help and service on page 71 for details The image is discolored Symptom The image is discolored Action The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment t
113. r to record CDs and data DVDs For more information see Help and Support on page 71 Using the single touch and multi touch feature Note The single touch feature or multi touch feature is only available on some computer models Your computer might come with the single touch feature or multi touch feature depending on your model If the single touch feature or the multi touch feature is available on your computer you can tap the touch screen once with your finger to make a single click To make a double click tap twice without pausing To make a right click tap the touch screen once and then hold your finger on the touch screen until a round circle is displayed Then lift your finger off the touch screen A context menu will be displayed where you can make selections Using the single touch feature The single touch feature enables you to use only one finger at a time to interact with your computer Using the multi touch feature The multi touch feature enables you to use one or two fingers to interact with your computer For example you can zoom in zoom out scroll or rotate on the touch screen with two fingers while browsing the Internet or reading or editing a document The following table shows the supported touch feature on each operating system edition Table 2 Operating system edition and supported touch feature Operating system edition Supported touch feature Windows 7 Starter Single touch Windows 7 Home Basic S
114. r unauthorized use of your computer Startup seguence control Startup without keyboard or mouse Support for an integrated cable lock Kensington lock Trusted Platform Module TPM For more information see Chapter 4 Security on page 25 Preinstalled software programs Your computer is preinstalled with software programs to help you work more easily and securely For more information see Software overview on page 4 Preinstalled operating system Your computer is preinstalled with the Microsoft Windows 7 operating system Operating system s certified or tested for compatibility varies by model type Linux Microsoft Windows XP Professional SP 3 The operating system s listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual This list is subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of the operating system vendor Chapter 1 Product overview 3 Specifications This section lists the physical specifications for your computer Dimensions and weight aut win frame stand Non e wih frame stand Non touch wth monitor stand Weight 7 95 kg 17 53 Ibs 6 64 kg 14 64 Ibs 8 40 kg 18 52 Ibs maximum Environment e Air temperature Operating 10
115. rogram do the following 1 Make sure your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key Note If a Power On Password or an Administrator Password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords on page 43 When the POST detects that the hard disk drive has been removed from your computer or the memory module size has decreased an error message will be displayed when you start the computer and you will be prompted to do one of the following e Press F1 to enter the Setup Utility program Note After you enter the Setup Utility program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again e Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive To enable the configuration change detection feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Security gt Configuration Change Detection and press Enter 3 Select Enabled and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Viewing and ch
116. rt it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet External devices Do not connect or disconnect any external device cables other than Universal Serial Bus USB and 1394 cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions e Do not leave your computer power adapter or accessories in contact with your lap or any part of your body for an extended period wh
117. s an important part of the computer experience Your computer has a digital audio controller built into the system board Some models also have a high performance audio adapter installed in one of the PCI card slots 14 ThinkCentre User Guide About your computer audio If a factory installed high performance audio adapter is installed in your computer the system board audio connectors on the rear of the computer are typically disabled use the connectors provided on the audio adapter Each audio solution provides at least three audio connectors audio line in connector audio line out connector and Microphone connector On some models a fourth connector is provided for the attachment of unpowered stereo speakers speakers that do not reguire an ac power source The audio adapter provides you with the ability to record and play back sound and music as well as to enjoy sound with multimedia applications and work with speech recognition software Optionally you can connect a set of powered stereo speakers to the audio line out connector to enjoy better sound with multimedia applications Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar which is located at the bottom right corner of the Windows desktop Click the volume icon and move the slider up or down to control the volume or click the Mute icon to turn the audio off If the volume icon is not in the taskbar see Add
118. s are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cau
119. s obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2012 75 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery ThinkVantage Microsoft Windows are trademarks of the Microsoft group of companies Celeron Intel Intel Core and Pentium are trademarks of Intel Corporation in the United States other c
120. scription of the messages and solutions to the problem e Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web e If the software program used to work correctly but does not work correctly now do the following On the Windows 7 operating system click Start gt Control Panel gt System and Security gt System gt System Protection gt System Restore e If you are unable to resolve the problem through other methods uninstall the software program and reinstall it If these actions do not correct the problem you might need technical assistance Contact your software manufacturer or see Chapter 11 Getting information help and service on page 71 for details USB problems Symptom The USB connectors cannot be accessed Actions e Make sure the USB cable is securely connected to the USB connector and to the USB device If the USB device has its own power cord make sure it is attached to a properly grounded electrical outlet e If the USB device has its own On Off switch make sure it is in the On position e f the USB device has an Online switch make sure it is in the Online position e If the USB device is a printer make sure paper is loaded correctly e Make sure any device drivers or other software supplied with the USB device is correctly installed Refer to the documentation for the USB device e Reset the devi
121. se undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 Copyright Lenovo 2012 77 FE Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection reguirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices CE German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr
122. selected factory installed applications and device drivers Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications To reinstall the selected applications preinstalled on your Lenovo computer do the following 1 Turn on the computer 2 Go to the C SWTOOLS directory 3 Open the apps folder Within the apps folder there are several subfolders named for various applications installed in your computer 4 Open the appropriate application subfolder 5 In the application subfolder look for a SETUP EXE file or other appropriate EXE files for setup Double click the file and follow the instructions on the screen to complete the installation Reinstalling preinstalled device drivers This section provides instructions on how to reinstall preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall the device driver for a factory installed device do the following 1 Turn on the computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder Within the DRIVERS folder there are several subfolders named for various devices installed in your computer such as AUDIO or VIDEO 4 Open the appropriate device subfolder 5 Do one of the following e Inthe device subfolder look for a SETUP
123. sing additional services Appendix A Notices Trademarks Appendix B pect information Export classification notice Television output notice Electronic emissions notices Federal Communications Commission Declaration of Conformity Additional regulatory information Appendix C WEEE and recycling information Important information for the Birce Dice 2002 96 EC bs A T Sa ha Recycling information Recycling information for Brazil Battery recycling information for Taiwan Battery recycling information for the European Union Ee e ae ae Se oe 57 59 59 61 62 65 66 67 67 68 69 69 71 71 71 71 71 71 71 72 72 72 72 73 73 75 76 77 77 77 77 77 79 81 81 81 82 82 83 Appendix D ENERGY STAR model information Appendix E Ek Bilgiler Copyright Lenovo 2012 Appendix F Servis istasyonlari V ThinkCentre User Guide Important safety information CAUTION Before using this manual be sure to read and understand all the related safety information for this product Refer to the information in this section and the safety information in the ThinkCentre Safety Warranty and Setup Guide that you received with this product Reading and understanding this safety information reduces the risk of personal injury and damage to your product If you no longer have a copy of the ThinkCentre Safety Warranty and Setup Guide you can
124. sort dates out of order Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web Software does not work as expected Symptom Software does not work as expected Actions e Most software programs have built in help systems that provide instructions for most tasks If you are having difficulty performing a specific task within a software program refer to the help system for that program Help systems are typically accessible from a menu or button in the program and frequently from the F1 key e If you are having difficulty with the Windows operating system or one of its components refer to the Windows help system It is accessible from the Windows Start menu e To determine if problems are caused by newly installed software verify that Your computer has the minimum memory requirements needed to use the software See the information supplied with the software to verify memory requirements If you just installed an adapter or memory you might have a memory address conflict The software is designed to operate on your computer Other software works on your computer The software you are using works correctly on another computer 68 ThinkCentre User Guide e f you received any error messages while using the software program see the printed documentation supplied with the software or the help system for that software for a de
125. system programs Updating flashing the BIOS iem a E Updating hela the BIOS from your operating system Chapter 9 Preventing problems Keeping your computer current Getting the latest device drivers for your computer A Updating your opetating system Using System Update Cleaning and maintenance Basics ENE Cleaning your computer Good maintenance practices Moving your computer Chapter 10 e and diagnostics Basic troubleshooting Troubleshooting procedure Troubleshooting Audio problems CD problems ii ThinkCentre User Guide 38 38 38 39 40 40 40 43 43 43 43 44 44 44 44 44 45 45 45 45 46 47 47 47 48 49 49 49 49 49 50 50 51 52 52 53 53 54 54 55 56 DVD problems Intermittent problems ste Keyboard mouse or pointing device problems ei Aah e er at Ze Monitor problems Networking problems Option problems Performance and lockup proben Printer problems Serial port problems Software problems USB problems Lenovo Solution Center Chapter 11 Getting information tap and service Information resources Lenovo ThinkVantage Tools Lenovo Welcome Help and Support Safety and Warranty Be Lenovo Web site http www ianiovo com Lenovo Support Web site Help and service T Bk le eos Using the documentation and diagnostic programs hut Sy hae ab tae oe Calling for service Using other services Purcha
126. t width height and other picture adjustments However the controls vary from monitor type to monitor type For information about the status lights and using the controls refer to the documentation that comes with your monitor Select your symptom from the following list e Wrong characters appear on the screen on page 61 e The monitor works when you tum on the computer but goes blank after some period of computer inactivity on page 61 e The monitor works when you turn on the computer but goes blank when you start some application programs on page 61 e The image appears to be flickering on page 61 e The image is discolored on page 62 Wrong characters appear on the screen Symptom Wrong characters appear on the screen Action Have the computer serviced For details see Chapter 11 Getting information help and service on page 71 The monitor works when you turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank after some period of computer inactivity Action The computer is probably set for energy savings with the power management feature If the power management feature is enabled disabling it or changing the settings might solve the problem If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need tech
127. t Lenovo ThinkVantage Tools and double click Enhanced Backup and Restore b Follow the instructions on the screen c When the installation process completes the Enhanced Backup and Restore icon is activated 2 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of operating system that is installed 3 The product on the recovery media may be used only for the following purposes e Restore the product preinstalled on your computer e Reinstall the product e Modify the product using the Additional Files Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default state Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media
128. t setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input
129. t too low e Verify that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector Note When external speaker or headphone cables are attached to the audio connector the internal speaker if present is disabled In most cases if an audio adapter is installed in one of the expansion slots the audio function built into the system board is disabled use the audio jacks on the adapter Chapter 10 Troubleshooting and diagnostics 55 e Make sure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature and must be configured to use SoundBlaster Pro or SoundBlaster emulation e Verify that the audio device drivers are correctly installed See Microsoft Windows help system for more information If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Action See CD problems on page 56 Sound comes from one ext
130. the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Chapter 11 Getting information help and service 73 74 ThinkCentre User Guide Appendix A Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The
131. tic protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body e When possible remove the new part from the static protective packaging and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v Notes 1 Use only computer parts provided by Lenovo 2 When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors contr
132. tings of your computer See Chapter 7 Using the Setup Utility program on page 43 for detailed information Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update the POST the BIOS and the Setup Utility program by starting your computer with a system program update disc or running a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http Awww lenovo com Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image known as an ISO image with the system program updates to create a system program update disc Go to http www lenovo com support To update flash the BIOS from a disc do the following 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 On the Startu
133. ts such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Dancer Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directiy with optical instruments and avoid direct exposure to the beam Power supply statement Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Cleaning and maintenance Keep your computer and workspace clean Shut down the computer and then disconnect the power cord before cleaning the computer Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer Spray the detergent on a soft cloth and then wipe the computer surfaces Copyright Lenovo 2012 ix X ThinkCentre User Guide C
134. u use a Lenovo computer at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Recycling information for Brazil Declara es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de residuos industriais devidamente certificadas pelos orgaos ambientais de acordo com a legisla o local A Lenovo possui um canal especifico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo numero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan va w a E 82 ThinkCentre User Guide Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC conceming batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throu
135. uch as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Help and service This section contains information about obtaining help and service Using the documentation and diagnostic programs If you experience a problem with your computer see Chapter 10 Troubleshooting and diagnostics on page 53 For information on additional resources to help you troubleshoot your computer problem see Information resources on page 71 If you suspect a software problem see the documentation that comes with the operating system or software program including readme files and online help Most computers come with a set of diagnostic programs that help you identify hardware problems For instructions on using the diagnostic programs see Lenovo Solution Center on page 69 You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the probl
136. ut using Product Recovery discs to restore the hard disk drive to the factory default settings e Create rescue media See Creating and using a rescue medium on page 38 for more information about using a Rescue medium such as a CD or DVD to recover from failures that prevent you from gaining access to the Windows environment or the Rescue and Recovery workspace on your hard disk drive Moving your computer Take the following precautions before moving your computer 1 Back up all files and data from the hard disk drive There are a variety of backup programs available commercially Your operating system also might have a backup program that you can use Lenovo provides the Rescue and Recovery program to help you back up and restore data See Performing backup and recovery operations on page 36 for more information 2 Remove all media diskettes compact discs tapes and so on from the drives 3 Turn off the computer and all attached devices Your hard disk drive automatically parks the read write head in a nondata area This prevents damage to the hard disk drive 4 Unplug the power cords from electrical outlets 5 Disconnect communication cables such as modem or network cables from the outlets first and then disconnect the other ends from the computer 6 Note where any remaining cables are attached to the computer then remove them 7 If you saved the original shipping cartons and packing materials use them to
137. vers BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended and optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on most Lenovo computers and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you If the System Update program came with your computer you can open it by completing the following procedure On the Windows 7 operating system do the following 1 Click Start gt Lenovo ThinkVantage Tools 2
138. view 5 opening a Web page opening a file and so on You also can use the SimpleTap program to access the Lenovo App Shop from which you can download various applications and computer software To start the SimpleTap program in a quick way do any of the following e Click the red SimpleTap launch point on the desktop The red launch point is available on the desktop after you have launched the SimpleTap program for the first time e Press the blue ThinkVantage button if your keyboard has one Note The SimpleTap program is only available on certain models preinstalled with the Windows 7 operating system If your Windows 7 model is not preinstalled with the SimpleTap program you can download it from http www lenovo com support ThinkVantage Password Manager The ThinkVantage Password Manager program automatically captures and fills in authentication information for Windows applications and Web sites Notes e If the Password Vault icon in the Lenovo ThinkVantage Tools program is dimmed it indicates that you need to install the ThinkVantage Password Manager program manually before enabling its features To install the ThinkVantage Password Manager program do the following 1 Click Start gt All Programs gt Lenovo ThinkVantage Tools and double click Password Vault 2 Follow the instructions on the screen 3 When the installation process completes the Password Vault icon is activated ThinkVantage Power Manager The ThinkV
139. ware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts Chapter 10 Troubleshooting and diagnostics 59 If these actions do not correct the problem have the computer and keyboard serviced See Chapter 11 Getting information help and service on page 71 for details The mouse or pointing device does not work Symptom The mouse or pointing device does not work Actions e Verify that the mouse or pointing device cable is securely attached to the correct connector on the computer Depending on the type of mouse you have the mouse cable will connect to either the mouse serial or USB connector Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device e Verify that the device drivers for the mouse or pointing device are installed correctly e If you are using a USB keyboard or mouse verify that the USB connectors are enabled in the BIOS settings See Enabling or disabling a device on page 45 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 69 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 71 The pointer on the screen does not move smoothly with the mouse Symptom The pointer on the screen does not move smoothly with the mouse Acti
140. wing Click Start gt Computer Right click your C drive entry and then click Properties Click Disk Cleanup Alist of unnecessary file categories is displayed Select each file category you want to delete and then click OK BE N Click Start gt Control Panel Click Programs Click Turn Windows features on or off A O N A list of optional Windows components is displayed Follow the instructions on the screen Click Start gt Computer 66 ThinkCentre User Guide Right click your C drive entry and then click Properties Click Disk Cleanup Click Clean up system files Click the More Options tab In the Programs and Features area click the Clean up button N OO BEM Alist of installed applications is displayed Select the application you want to remove Click Uninstall Change e Clean out your Inbox Sent Items and Deleted Items folders from your e mail application The folder names and procedures vary depending on your e mail application If you need assistance see the help system for your e mail application Excessive number of fragmented files Symptom Excessive number of fragmented files Action Run the Windows Disk Defragmenter program Note Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive the disk defragmentation process might take up to several hours to complete e On the Windows 7 operating system do the
141. ys follow these basic precautions with your desktop computer e Keep the cover closed whenever the computer is plugged in e Regularly inspect the outside of the computer for dust accumulation e Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas e Do not restrict or block any ventilation openings e Do not store or operate your computer inside furniture as this might increase the risk of overheating e Airflow temperatures into the computer should not exceed 35 C 95 F e Do not install air filtration devices They may interfere with proper cooling Operating environment The optimal environment in which to use your computer is 10 C 35 C 60 F 95 F with humidity ranging between 20 and 80 If your computer is stored or transported in temperatures less than 10 C 50 F allow the cold computer to rise slowly to an optimal operating temperature of 10 C 35 C 50 F 95 F before use This process could take two hours in extreme conditions Failure to allow your computer to rise to an optimal operating temperature before use could result in irreparable damage to your computer If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong m

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