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3M Multi-Touch Display C3266PW (32")

1. Disturbances on the screen e The video display adjustments are incorrect Refer to Chapter 2 for adjusting procedures Troubleshooting the Touch Sensor If you are experiencing problems with the touch sensor check the following list of common installation errors Table 22 Common Touch Sensor Installation Issues Common Installation Possible Solutions Issues Touch sensor does not respond e Review the installation procedures Are all cables connected properly to touch e After you installed Touch Software did you restart your PC to activate the touch sensor driver e Remove the sensor communications cable and plug it back in e Disconnect the power cable and plug it back in Touch sensor is not accurate e Calibrate the touch sensor for the current video resolution and operating system Refer to the Video Alignment section in Chapter 3 for additional information 3M Touch Systems Inc Proprietary Information TSD 39373B 52 3M Multi Touch Chassis Display User Guide Common Installation Possible Solutions Issues Cursor does not follow finger e Calibrate the touch sensor for the current video resolution and movement or does not reach the operating system Refer to the Video Alignment section in Chapter 3 edges of the sensor for additional information Cursor is not located directly e Open the touch sensor control panel and make sure all cursor offsets underneath your finger vertical edge horizontal are tur
2. H Position _ _ V Position 3M Touch Systems Inc Proprietary Information TSD 39373B 24 3M Multi Touch Chassis Display User Guide Phase Adjust this setting so that either the vertical bars of video noise are replaced by an even amount of noise across the whole screen or the noise disappears completely Settings are saved automatically Auto Configure gt To Start H Position ___________ 50 V Position ee Clock 50 OSD Menu Includes choices for Language OSD Horizontal position OSD Vertical Position Transparency and OSD Timer H Position i V Position _ Transparency m R 1 SD Time Language Sets the language for the OSD the choices are English French German Italian Spanish and Chinese Settings are saved automatically H Position m A V Position _ Transparency m T OSD Time _ 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 25 OSD H Position Adjusts the horizontal placement of the OSD display on your screen Settings are saved automatically Language gt English V Position 50 Transparency __ m SS OSD Time 10 OSD V Position Adjusts the vertical placement of the OSD display on your screen Settings are saved automatically Language gt English H Position C
3. 1680 x 1050 The Calibrate Extended command calculates the amount to move inward as follows e Amount to move inward in the X direction 1680 x 1 8 210 e Amount to move inward in the Y direction 1050 x 1 8 131 The Calibrate Extended command then positions the first calibration target inward from the lower left corner 0 1049 and the second calibration target inward from the upper right corner 1679 0 The following illustration shows how the calibration targets are calculated for a Windows based system Your operating system may be different The illustration below shows the coordinates of the calibration targets and display corners The corners show the video coordinates in parentheses and the touch screen coordinates in brackets 3M Touch Systems Inc Proprietary Information TSD 39373B 34 3M Multi Touch Chassis Display User Guide 0 0 0 0 1679 0 32767 0 1469 131 an Upper Right Calibration Target X 1679 1680 x 1 8 1679 210 1469 Y 0 1050 x 1 8 0 131 131 Lower Left Calibration Target X 0 1680 x 1 8 0 210 210 Y 1049 1050 x 1 8 1049 131 918 p 210 918 0 1049 0 32767 1679 1049 32767 32767 Note Other screen resolutions will scale proportionally The touch coordinates will not change Get Feature GetStatus This is a request to send information that indicates the status of the controller Among the uses for this request are deter
4. 3M Multi Touch Chassis Display User Guide Data Format Data format refers to the type of packet the controller uses to send the X Y touch coordinates to the host system Format Tablet Multi Touch is the default format for the 3M PX serial controller In Format Tablet Multi Touch the controller sends 6 bytes per point and provides the most rapid response time to a touch Note that 3M MicroTouch Software automatically sets communications parameters to N81 The format is a six byte packet that includes one status byte four bytes of binary X Y position data and a touch ID The X Y coordinates are 14 bits providing a range of 0 to 16 383 The data is sent in the following format Table 17 Touch Data Format Settings Data Sequence Bits 7 6 5 4 3 2 1 0 Status Byte 1 1 p 0 0 0 0 0 0 X Byte 2 0 X6 X5 XA X X XI X0 X Byte 3 0 X13 X12 KN XI0 X9 X X7 Y Byte 4 0 Yo Y5 Y4 Y Y YI YO Y Byte 5 0 Y13 Y12 Vik V0 Y9 Y8 Y7 0 ID Byte 6 N6 N5 N4 N3 N2 Nl NO Note 1 P is the proximity bit It is set to 1 when there is a touch 0 for a liftoff The ID is associated with a touch stream from one finger The ID in the range of 0 127 is assigned on a rotating basis at touchdown A finger touch stream consists of a touchdown maybe some continuing touch points ending with a liftoff The ID is released on liftoff and becomes available to be reassigned When multiple fingers are down the packets from the touc
5. by weight for lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers or b 0 01 by weight for cadmium This information represents 3M s knowledge and belief which may be based in whole or in part on information provided by third party suppliers to 3M NOTICE Given the variety of factors that can affect the use and performance of a 3M Touch Systems Inc Product the Product including that solid state equipment has operation characteristics different from electromechanical equipment some of which factors are uniquely within User s knowledge and control it is essential that User evaluate the 3M Touch Systems Inc Product and software to determine whether it is suitable for User s particular purpose and suitable for User s method of application 3M Touch Systems Inc statements engineering technical information and recommendations are provided for User s convenience but their accuracy or completeness is not warranted 3M Touch Systems Inc products and software are not specifically designed for use in medical devices as defined by United States federal law 3M Touch Systems Inc products and software should not be used in such applications without 3M Touch Systems Inc express written consent User should contact its sales representative if User s opportunity involves a medical device application IMPORTANT NOTICE TO PURCHASER Specifications are subject to change without notice Thes
6. description of what the response indicates for each particular command Another standard response is 1 ASCII character one or 31 hexadecimal In most cases this response indicates the command failed The controller received an invalid command that it could not execute Some possible reasons for a command failure include e The command was not formatted correctly e The system parameters were not set up to allow command execution e The controller does not support the command The terminator is the last character of each response string and is an ASCII carriage return CR The hexadecimal code for the ASCII CR control character is 0D hexadecimal The value returned in the response will be the ASCII control character for a carriage return displayed on the screen as the cursor moving to the next line In this appendix responses are shown as a string of ASCII characters consisting of a header the response and a terminator as follows lt SOH gt Response lt CR gt Controller Initialization To initialize the 3M PX serial controller for new development 3M Touch Systems recommends that the host system issue a Reset command whenever the host system is powered on and is attempting to establish communication with the controller 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 43 Firmware Commands Developers may use this information when writing touch applications
7. Defaults Data Stage Offset Field Size Value Description 0 Report ID 1 0x03 Feature Report ID 1 Report Subtype 1 0x08 Restore Defaults 2 7 6 0 Not used After sending this command the controller will acknowledge ACK the transfer but the command will not yet be completed Before sending any other commands the host should poll with GetStatus until the command status field returns Command Complete or Fail Any timeout for this status polling should be 2 seconds minimum Asynchronous Reports Coordinate Data Multi Touch Digitizer mode Async Report 0x13 This is used to transfer the coordinate data to the host This report when activated is sent to the host whenever new data is available or scheduled for transmission It is an asynchronous report that is activated by default at power up The report shown supports up to 6 simultaneous touches Note that if more than 6 touches were to be supported Report 0x13 would be sent as many times as necessary to accommodate the number of fingers touching Only the first Report 0x13 will have a non zero actual count Each valid touch is marked with an ID number that remains the same from touchdown through liftoff The ID number can be any value from 0 to 255 Ignore all other data within a touch report structure with a status marked not valid The coordinate system is Upper Left origin Table 15 Coordinate Data Report 0x13 Data Stage Offset Field Size Value Descrip
8. Stage Offset Field Size Value __ Description 0 Report ID 1 0x03 Feature report ID 1 Report Subtype 1 0x04 Indicates a calibration request 2 bCalType 1 0x01 0x01 Extended cal CX 3 7 Not used 5 0 Not used The device stalls endpoint 0 if the command cannot be processed successfully The request cannot be processed if an invalid calibration type is given in the wValue field The request will also fail if the 2 calibration points do not fall within certain bounds established by the firmware These bounds require that the 2 calibration points be in opposite quadrants of the sensor The host should issue a GetStatus request to determine the status of this request The status report includes a command status byte which will be set as shown below Table 4 Calibration Response Command Status Byte Description 0 Calibration Failed 1 Controller is waiting for a touch in the lower left corner Calibration software paints a target in the lower left corner 2 Controller is waiting for a touch in the upper right corner Calibration software paints a target in the upper right corner 3 Calibration completed successfully The controller does not timeout waiting for touch Use the Soft Reset command to abort the calibration Determining Target Areas The default calibration targets points are located 12 5 1 8 inward from the corners of the video image For example suppose the resolution of your Windows based display is
9. adequate ventilation to protect the display from overheating and to ensure reliable and continued operation Refer to the published specifications for the maximum and minimum operating temperature and humidity conditions Refer to the product data sheet on the 3M Touch Systems website at http www 3m com touch Video Card Requirements Before you connect your touch display make sure our computer has a video card installed that supports the native video resolution of 1920 x 1080 for the Multi Touch Chassis Display If you need information on installing a video card or video driver refer to the manual that came with your video card Using the Standard Controls for the Video Card In addition to the standard controls on the display each video card has several controls that let you adjust the display settings The software and driver for each video card is unique In most cases you adjust these settings by using a program or utility provided by the manufacturer of the video card For example you can use the Windows Display Properties control panel to adjust the desktop area resolution color depth and refresh rate Whenever you change these settings the image size position or shape may change This behavior is normal You can readjust the image using the display controls described in this chapter For more information on adjusting the desktop area resolution color depth or refresh rate refer to the user manual that came with yo
10. any type of enclosure All 3M Touch Systems chassis displays are encased in rugged metal instead of plastic making them easy to integrate A CAUTION To avoid the risk of glass breakage which may result in minor or moderate injury e To avoid risk of injury when handling the display be aware that the sensor edges may be sharp The Multi Touch Chassis Display includes a hardware accessory kit for mounting the unit into an enclosure The hardware accessory kit includes 4 mounting brackets and 12 8 32 screws The mounting holes are located on all 4 sides of the display Always use the supplied screws Note Always use the mounting holes when attaching to the brackets Do not drill additional holes in the unit to mount brackets to other locations To remove the bezel simply remove the screws along the edge Once you remove the bezel you can attach the brackets to the edges of the chassis The brackets are slotted allowing the chassis to slide in and out You can also rotate the brackets to various positions Note Given the variety of factors that can affect the use and performance of any product some of which are uniquely within the user s knowledge and control it is essential that the user evaluate the specific gasket to determine whether it is suitable for a particular purpose and suitable for the user s intended application Articulating Arm Mounting Option The unit has a 200 mm VESA mounting pattern on the
11. default mode of operation at power up Touch reports include touchdown and liftoff events as well as continuing touches Name Command Syntax lt SOH gt NM lt CR gt Response lt SOH gt 0 lt CR gt Positive response Description Returns a name string Null Command Syntax lt SOH gt Z lt CR gt Response lt SOH gt 0 lt CR gt Positive response Description Queries the controller and waits for a response 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 47 Use Z to determine that you are communicating with the controller or to make sure that a utility is communicating with the controller Using this command does not affect the controller s current operating parameters Output Identity Syntax lt SOH gt OI lt CR gt Response lt SOH gt ADXxxx lt CR gt where AD Two ASCII characters that describe the type of 3M Touch Systems controller Xxxx This is a unique identifier not necessarily the actual firmware revision number Description Returns a 6 character identifier which describes the controller type and the firmware version number 3M Touch Systems recommends that the host system issue a Reset command whenever the host system is powered on and is attempting to establish communication with the controller The amount of time needed to execute a Reset command is typically 500 milliseconds with a defined maximum of 2000 milliseconds Therefore the appli
12. whether the last request was processed successfully It is also used to track the progress of a multi stage request such as 2 point calibration The Status Request does not affect the contents of this field i e successful or unsuccessful processing of a previous status request does not cause the command status field to be updated Table 8 Valid Command Status Field Entries Response Description Failure in command processing Command being processed Stage 1 processing complete for multi stage commands Command complete Soft Reset Occurred Hard Reset Occurred 7 Not used AJl eAIwINj o Get Feature GetMaxCount This is a request to send information that indicates the maximum number of simultaneous touches supported by the controller Table 9 Setup Stage Offset Field Size Value Description 0 bmRequestType 1 OxAl Class D2H Interface 1 bRequest 1 0x01 Get Report 2 wValue 2 0x0312 msb 03 Feature lsb 12 Feature Report ID 4 wIndex 2 0 Always 0 6 wLength 2 2 Always 2 Table 10 Data Stage controller response Offset Field Size Value Description 0 Report ID 1 0x12 Feature Report ID 1 Max Count 1 OxlE Number of actual fingers supported Note The number of actual contacts reported may exceed this number 3M Touch Systems Inc Proprietary Information TSD 39373B 36 3M Multi Touch Chassis Display User Guide Set Feature Reset This is a request to perform a controller reset Soft resets are automatic aft
13. Carefully unpack the carton and inspect the contents Your Multi Touch Chassis Display includes the following cables and accessories USB and RS 232 serial communication cables DVI HDMI and VGA video cables US UK or EU power cables as needed Hardware Kit 4 mounting brackets and 12 8 32 screws 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 13 Cables Included with Your Chassis Multi Touch Display USB Cable 9 pin RS 232 serial cable DVI Cable US Power Cable HDMI Cable EU power cable optional UK power cable optional Audio Cable 3M Touch Systems Inc Proprietary Information TSD 39373B 14 3M Multi Touch Chassis Display User Guide Connecting the Touch Display Note You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your warranty To connect the Multi Touch Chassis Display 1 Turn off your computer You should always turn off the computer before connecting or disconnecting a device 2 Select either the DVI or VGA or HDMI cable Connect one end of the video cable to the video connector on the display Connect the other end to the video card in your computer 3 Connect one end of the touch sensor cable either USB or serial to the LCD Connect the other end to an available port on your computer Note Do not connec
14. Code area checksum error PWM Error Touch screen not connected or potential problem NOV_ERROR Parameter Block1 checksum error HDW_ERROR Problem with ADCs Not used Not used Not used 49 3M Touch Systems Inc Proprietary Information TSD 39373B 50 3M Multi Touch Chassis Display User Guide APPENDIX C Troubleshooting amp Maintenance If you have a problem setting up or using your display you may be able to solve it yourself Before calling 3M Touch Systems try the suggested actions that are appropriate to the problems you are experiencing with the display You may also want to consult your video card user s manual for additional troubleshooting advice Display Installation Problems Table 21 Common Display Installation Issues Issue Solution No image displayed blank Ts the display receiving power screen e Check that the computer s power cable is connected properly and securely into a grounded electrical outlet Check that the AC input jack is firmly plugged into the display Check that the display s power cable is connected properly and securely to an electrical outlet Try using a different power cable Try using a different electrical outlet No image displayed blank Is the display receiving a valid video signal from the PC screen Check that the computer is powered on Check that the video cable is connected properly and securely to the display and the computer Check
15. SM Multi Touch Chassis Display User Guide Model C3266PW Read and understand all safety information contained in this document before using this product 2 3M Multi Touch Chassis Display User Guide The information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of 3M Touch Systems Inc 3M may have patents or pending patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document The furnishing of this document does not give you license to these patents trademarks copyrights or other intellectual property except as expressly provided in any written license agreement from 3M Touch Systems Inc The information provided in this document is intended as a guide only For the latest detailed engineering specifications please contact your 3M Touch Systems Inc Application Engineer 3M Touch Systems Inc is committed to continually improving product designs as a result product specifications may be subject to change without notification RoHS compliant 2005 95 EC means that the product or part does not contain any of the following substances in excess of the following maximum concentration values in any homogeneous material unless the substance is in an application that is exempt under RoHS a 0 1
16. Transparency n n SE OSD Time CO s A Transparency Adjusts the transparency of the OSD screen on your display Settings are saved automatically mm Language gt English H Position O EE V Position 3M Touch Systems Inc Proprietary Information TSD 39373B 26 3M Multi Touch Chassis Display User Guide OSD Timer Adjust how long the menu remains on the screen Settings are saved automatically OSD Language A a E H Position V Position Transparency Setup Menu Includes choices for Input Source Aspect Ratio Factory Reset and DCR Factory reset gt To Start Source Source sets the input mode for the display either RGB DVI or HGMI Aspect Ratio Set the preferred aspect ratio for your display either 16 10 or 4 3 SETUP Source gt RGB Factory reset gt To Start DCR off 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 27 Factory Reset Resets the control functions back to the original factory preset values Settings are saved automatically DCR Dynamic Contrast Ratio Turn the Dynamic Contrast Ratio on or off Factory reset gt To Start 3M Touch Systems Inc Proprietary Information TSD 39373B 28 3M Multi Touch Chassis Display User Guide CHAPTER 2 Enabling Your Multi Touch Chassis Display Windows 7 USB Compatibility 3M Multi Touch technology wo
17. and precise multi touch response with a top of the line full high definition LED display creates an immersive user experience for your next generation interactive applications The design of the projected capacitive sensor has more than 6 000 touch sensing points in close proximity making it precise and extremely accurate across the entire touch screen The 3M PCT s durable chemically strengthened glass surface has unique anti stiction properties that greatly reduces surface friction and allows users fingers to glide effortlessly across the display for easy gesture functions 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 7 Important Safety Information Read and understand all safety information before using this product Follow all instructions marked on the product and described in this document Pay close attention to the following installation warnings and safety precautions Intended Use The 3M Touch Systems Multi Touch Chassis Display was designed for touch input and tested to replace an existing display These displays are intended for indoor use only and are not designed for use in hazardous locations Explanation of Signal Word Consequences A DANGER Indicates a potentially hazardous situation which if not avoided will result in death or serious injury and or property damage A WARNING Indicates a potentially hazardous situation which if not
18. at defines the structure and content of the report The controller sends some reports as a direct response to a computer request synchronous The controller will also send some reports as the result of an external event such as a touch asynchronous Command Set The USB command set is implemented by using HID Get Feature and Set Feature commands The various requests and reports are grouped together by report size under a common feature ID The following table summarizes the available HID class requests Table 1 HID Class Requests Summary HID Report Command bmRequest bRequest Feature Report Data Name Type ReportID Subtype Stage Bytes Get Feature GetStatus 0xA1 D2H 0x01 0x06 8 Set Feature Calibrate 0x21 H2D 0x09 0x03 4 8 Set Feature Reset 0x21 H2D 0x09 0x03 T 8 Set Feature Restore Defaults 0x21 H2D 0x09 0x03 8 8 Get Feature GetMaxCount 0xA1 D2H 0x01 0x12 2 Set Feature Calibration This is a command to do a Calibrate Extended style calibration The controller will auto orient on this 2 point calibration Table 2 Calibration Setup Stage Offset Field Size __Value___ Description 0 bmRequestType 1 0x21 Class H2D Interface 1 bRequest 1 0x09 Set Report 2 wValue 2 0x0303 Msb 03 Feature Lsb 03 Feature Report ID 4 wIndex 2 0 Always 0 6 wLength 2 8 Always 8 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 33 Table 3 Data
19. avoided could result in death or serious injury and or property damage A CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury and or property damage NOTICE Indicates a potentially hazardous situation which if not avoided may result in property damage A DANGER To avoid the risk of fire and or explosion which will result in serious injury or death e Do not install or use this product in a hazardous location A WARNING To avoid the risk of electric shock which could result in serious injury or death e Do not remove the cover or back of the display The power supply AC line should be avoided e Plug power cord into appropriate grounded power source e Do not use a power cord that is frayed or otherwise damaged e Do not service the display yourself There are no user serviceable parts inside Refer all servicing to qualified service personnel Any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment e Do not use a damaged display e Do not use non conforming replacement parts e Do not place wet or damp objects on the display 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide A WARNING To avoid the risk of electric shock which could result in serious injury
20. back to allow for arm mount capability Use 3 8 inch 9mm screws to secure the VESA mount stand for use only with UL listed wall mount bracket with minimum weight load capability of 33 lbs 15 kg Follow the manufacturer s instructions included with the mounting device to properly attach your display NOTICE To avoid the risk of potential damage to the display electronics e Always use the VESA 200 mm mounting holes when using an arm attachment Do not drill additional holes in the unit to mount plates other locations e Do not use longer screws as they could potentially damage electronics inside the display 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide Access to the Video Controls The Multi Touch Chassis Display has seven buttons for using the on screen menu and adjusting the video display These controls are located on the side of the Multi Touch Chassis Display These buttons let you display the on screen menu and adjust the phase image position contrast and brightness Make sure you will be able to access the video controls once the Multi Touch Chassis Display is installed Clearance and Ventilation Leave at least two inches of clearance space behind the Multi Touch Chassis Display for proper ventilation Units have vent holes at the top and bottom on the back of the chassis ensure these holes are not blocked during installation Always maintain
21. cation program should wait and be sure it receives the command response before issuing another command to the controller following the reset Restore Defaults Syntax lt SOH gt RD lt CR gt Response lt SOH gt 0 lt CR gt Positive response Description Returns to the factory default operating parameters The Restore Defaults command copies the 3M Touch Systems factory default parameters from ROM to the non volatile memory NOVRAM and then executes a Reset command The following table lists the factory defaults for the PX controller The Restore Defaults command is useful in situations where inadvertent commands to the controller have rendered the sensor inoperative Table 19 PX Factory Default Settings Operating Parameter Default Baud Rate 115 200 Serial Communication Settings N 8 1 Data Format Format Tablet Multi Touch Operating Mode Mode Stream Return to Factory Calibration Yes Note After you issue a Restore Defaults command you must recalibrate your sensor 3M Touch Systems Inc Proprietary Information TSD 39373B 48 3M Multi Touch Chassis Display User Guide Soft Reset Syntax lt SOH gt R lt CR gt Response lt SOH gt 0 lt CR gt Positive response Description Initializes the hardware and the firmware causes the controller to stop sending data and recalculates the environmental conditions for example stray and offset values The Reset command also cancels the Calibrate command and ret
22. developing custom drivers or touch configurations or testing their touch systems Developers can use firmware commands to initialize the controller select operating modes specify data formats and execute diagnostic functions Caution This document assumes you are familiar with firmware commands and how to use them Executing some commands may alter the performance of your touch system and render it inoperable You should be aware of the results before executing any firmware commands To optimize the performance of the touch controller and simplify the development of custom drivers 3M Touch Systems recommends you use the commands listed in Table 18 for current development Using these commands ensures compatibility with all 3M controllers Note When you enter commands in terminal mode precede each command with lt CTRL gt A to enter the start of header Table 18 Firmware Commands for PX Serial Controller Development Command Code Description Calibrate CX Initiates an interactive 2 point calibration Get Copyright Q101 Returns the copyright string Mode Down Up MDU Reports touchdowns and liftoffs only Mode Inactive MI Turns off touch reports Mode Stream MS Default mode Streaming touch reports Name Command NM Returns a controller identifier string Null Command Z Returns an ACK No effect Output Identity OI Returns Identity string ADxxxx Soft Reset R Resets certain modes and gets a new baseli
23. e 3M Touch Systems Inc Products and software are warranted to meet their published specifications from the date of shipment and for the period stated in the specification 3M Touch Systems Inc makes no additional warranties express or implied including but not limited to any implied warranties of merchantability or fitness for a particular purpose User is responsible for determining whether the 3M Touch Systems Inc Products and software are fit for User s particular purpose and suitable for its method of production including intellectual property liability for User s application If the Product software or software media is proven not to have met 3M Touch Systems Inc warranty then 3M Touch Systems Inc sole obligation and User s and Purchaser s exclusive remedy will be at 3M Touch Systems Inc option to repair or replace that Product quantity or software media or to refund its purchase price 3M Touch Systems Inc has no obligation under 3M Touch Systems Inc warranty for any Product software or software media that has been modified or damaged through misuse accident neglect or subsequent manufacturing operations or assemblies by anyone other than 3M Touch Systems Inc 3M Touch Systems Inc shall not be liable in any action against it in any way related to the Products or software for any loss or damages whether non specified direct indirect special incidental or consequential including downtime loss of profits or goodwill r
24. egardless of the legal theory asserted Copyright 2011 2012 3M All rights reserved Document Title 3M Multi Touch Chassis Display User Guide Document Number TSD 39373 Version B 3M the 3M logo MicroTouch and the MicroTouch logo are either registered trademarks or trademarks of 3M in the United States and or other countries Windows and or other Microsoft products referenced herein are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Linux is a registered trademark of Linus Torvalds in the U S and or other countries All other trademarks are the property of their respective owners 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide Introduction Chapter 1 Contents OVETVICW focaccia on tas onsen deta dogs cous one cade EE EE oh lan Rectd onde tags EE REE a 6 Important Safety Information 00 0 0 ccecccecseesceesseensecsecesecesecsseceeeeeeeeeseseseeeseeeeeeaaes 7 Important Notes isis 22c stsens shee ote drial ee T sa cteanetnnsstezs ousdaunn EEEa E EnA A EEE ES 9 Service and Repair Indicat rS ieir nri E EE EEEE 9 Touch Sensor Care and Cleaning cccccesccesscessceeeeeeseeesecsaecnsecnseenseenseeseeeseeeenneeass 10 3M Touch Systems Support Services c cccccsccssccsssceeseeeceeeseecseeeseecseceeeeeeeseeeeeeeennes 10 Contact 3M Touch Systems rsin e a i a a 11 Setting Up Your Multi Touch Chassis Displa
25. eiss 3 tcc EEEE E A E E eaten dessa de webs hese teed 32 Set Reatures Calibrati om gsc2ic 5 PE EE yates eke cal A eeuesanteoessehee 32 Get Feature GetStatus iaaa iS REIA OA EEAS EASRA 34 Get Feature Gear Coun bahrein ee ERA ENEA ERA 35 Set redurre Resi ion a eaa a a Aa 36 Set Feature Restore Defaults 00 0 0 ccccccccccccsccesssecessecesscecsseceesseceeseeceseeeesseseesaeeeseees 36 Asynchronous Reports serere eiere cosscdencevide date ciessdecvavedace ved envevuaa devs coutwauteaves 37 3M PX Serial Controller Communications Overview of Firmware Commands cccccccscceessccessccsseceesseceeseecesseecsseeeesseceesaeeses 39 Controller Default Settings 2 tie3 ctienaite Bier ttai vient le ae eats 39 Communicating with the Controller cccccseessecsteceteceneceeeseeeeeeeeseeeeseesseeeeeeaaes 41 Farinware C omimannds s 66 tssneiSedecceds cbadnst a e E aa a sad ated an EN A a lost 43 Calibrate ES AE AEA A EE ag A AT 44 EROAA nTa OA EA E N E 46 Mode Down UP feccirdecveesas ceed E E E a 46 Mode DF VE no a a aE 46 Mode Stream aeieasiaaraera anoni o e n a E OR a EANES 46 Name Commanned AE E AEE AEAT E AT E A EA 46 NUIE Corrina AE EEE EE AA AEA 46 Output Identity eoira er EE Faas wn ea be wedi E A Aa are AR 47 Restore Defaults Sereen ea E E EERE E EE ET devine 47 SOMARESSt EE EEEE AES TE A A batadeeTinidteds ads 48 LOKET Mey o A A E E EE E A E E 48 Troubleshooting amp Maintenance Display Installation Problems 0 cccccec
26. en Display arona ei ee a a cazgevasashlassah stan dearacauanvsseeean cs 18 Menu Navigation saene e ete otc ccayectecas oleracea bpledvacek veel feeb ots exe oe ces 18 PACtre MENU E ces toten sot Secetsetastaccteltinastateoel EEE 19 Colors Menun s si 35 oscheseen aa e a e a stead gebelbahebecadantenbagashaoadens dota 20 Sereen Display Mehter iente ai devs chucederebisGersacudacs Ee EE EE deceives 22 OSD M T a a a e a R 24 3M Touch Systems Inc Proprietary Information TSD 39373B Chapter 2 Appendix A Appendix B Appendix C 3M Multi Touch Chassis Display User Guide Setup Menti i aeaa aE E A A E a dante edeeeebameldnoets 26 Enabling Your Multi Touch Chassis Display Windows 7 USB Compatibility cccccccssccsseceseceneceseceeecseecseeeeeeeeeseseseeeaeeeaeeaaes 28 All Other Platform Soren iarain cc sles vantev on ioe AE cs esas E EA 28 Multi Touch Application Support cccccccsscssecesecesecesecesecseecseeeeeeeeeseeeeeeeeeeeenaes 28 Installing 3M MicroTouch Software ccccccssecssecsteesecseeceeeeesseesseeeseeeseeeneeesaes 28 Video Al GNIMenit xe aenea sk eedeesitcantesiicoks E EE E E EE ERES 29 3M PX USB Controller Communications Overview of USB Firmware Communications cccccccecsscceescecsseeesseeeessecesseeenees 31 CommuniCatiOn Basics rrisin o n atic oe oad a asks i ae 31 Receiving Reports from the Controller ccccccccsccessesseceeeceeeceeeceeeeeeseeeseeeeeeeeeaaes 32 Command Sette f
27. er any block parameter changes Table 11 Reset Setup Stage Offset Field Size Value Description 0 bmRequestType 1 0x21 Class H2D Interface 1 bRequest 1 0x09 Set Report 2 wValue 2 0x0303 msb 03 Feature Isb 03 Feature Report ID 4 wIndex 2 0 Always 0 6 wLength 2 8 Always 8 Table 12 Reset Data Stage Offset Field Size__Value__Description 0 Report ID l 0x03 Feature Report ID 1 Report Subtype 1 0x07 Indicates a reset request 2 bResetType 1 0x01 Soft Reset 0x02 Hard Reset 3 7 5 0 Not used A Hard Reset will cause the controller to re enumerate In the case of a Soft Reset after sending the command the controller will acknowledge ACK the transfer but the command will not yet be completed Before sending any other commands the host should poll with GetStatus until the command status field returns Soft Reset Occurred Command Complete or Fail Any timeout for this status polling should be 2 seconds minimum Set Feature Restore Defaults This is a request to restore parameter defaults Table 13 Restore Defaults Setup Stage Offset Field Size Value Description 0 bmRequestType 1 0x21 Class H2D Interface 1 bRequest 1 0x09 Set Report 2 wValue 2 0x0303 msb 03 Feature lsb 03 Feature Report ID 4 wIndex 2 0 Always 0 6 wLength 2 8 Always 8 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 37 Table 14 Restore
28. ff to register a calibration touch Therefore you can touch the coordinate target hold for a few seconds and then lift off Instructing users to touch this way results in a more accurate calibration e The controller stores the data in non volatile memory NOVRAM Therefore you do not have to calibrate the sensor each time you power on the system You should however recalibrate the touch sensor any time the video display changes size or resolution e You can cancel calibration at any time during this sequence by issuing a Reset command Determining Target Areas The default calibration targets points are located 12 5 1 8 inward from the corners of the video image For example the resolution of your Windows based display is 1680 x 1050 The Calibrate Extended command calculates the amount to move inward as follows e Amount to move inward in the X direction 1680 x 1 8 210 e Amount to move inward in the Y direction 1050 x 1 8 131 The Calibrate Extended command then positions the first calibration target inward from the lower left corner 0 1049 and the second calibration target inward from the upper right corner 1679 0 The following illustration shows how the calibration targets are calculated for a Windows based system Your operating system may be different The illustration below shows the coordinates of the calibration targets and display corners The corners show the video coordinates in parentheses and the touch sc
29. h streams are sent interleaved There is no order imposed on the interleave Operating Mode The operating mode specifies the conditions under which the controller sends the X Y touch coordinates input data packet to the host system Mode Stream is the default operating mode for the 3M PX serial controller In Mode Stream the controller sends a continuous stream of data packets when the sensor is touched The controller sends the data as long as a touch continues on the sensor Because Mode Stream sends touch data continually it is the most versatile mode and it provides the best response time and overall feel 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 41 3M Touch Systems recommends that the touch driver generate an interrupt as each packet in the data stream arrives Because touchdown and liftoff events are specially coded your software can generate mouse events that correspond to what the user is doing This enables instant feedback and prevents data loss Communicating with the Controller This section provides information on sending firmware commands to the controller and interpreting the responses that the controller returns The commands listed in Table 18 are those that 3M Touch Systems currently uses for development 3M Touch Systems recommends that you use only these commands for 3M PX serial controller development Commands to the controller are
30. lay to work with your computer 3M MicroTouch Software includes a control panel for setting your touch sensor preferences and a diagnostic utility If you are experiencing problems with the touch sensor you can use the diagnostic utilities provided to test the system For more information on installing this software and using the control panel refer to the 3M MicroTouch Software User Guide on the accompanying CD or on the corporate website at www 3m com touch Video Alignment The Multi Touch Chassis has been calibrated prior to shipment and the display as delivered does not require video alignment You should be able to accurately touch icons on the sensor If for some reason you cannot do this the touch sensor s active area may not be aligned to the underlying video Regardless of the operating system after you connect your touch display e Ifyou are using Windows 7 you may calibrate by accessing the Software Diagnostic Utility SDU found on the enclosed CD Launch the SDU from the CD Select the Tools menu and highlight Calibration The screen below appears and you should touch the 2 targets as they appear Press Escape to cancel Calibration CO e If you are using 3M MicroTouch MT 7 Software launch the MT 7 Control Panel and follow the instructions on the Main tab You ll be asked to touch 3 targets 3M Touch Systems Inc Proprietary Information TSD 39373B 30 3M Multi Touch Chassi
31. le environmental contamination which may result in minor or moderate injury e Dispose of the flat panel display according to applicable governmental regulations NOTICE To avoid the risk of potential damage to the display electronics e Always use the VESA 200 mm mounting holes when using an arm attachment Do not drill additional holes in the unit to mount plates other locations e Do not use longer screws as they could potentially damage electronics inside the display 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 9 Important Notes In extreme temperature and humidity situations you may observe condensation between the sensor and the display To minimize this condition place the unit where it will be used and allow a 24 hour environmental stabilization period prior to powering on the display Any noticeable condensation is temporary and will have no long term affect on the operation of the display You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your warranty When unplugging the power supply cord hold the plug do not pull by the cord Do not connect or disconnect this product during an electrical storm Remember to take into account that the operating temperature of the installation may be greater than the room ambient and consideration should be given t
32. mining whether there were any power on check errors and determining whether the last request was completed successfully Table 5 Controller Status Setup Stage Offset Field Size Value __ Description 0 bmRequestType 1 OxAl Class D2H Interface 1 bRequest 1 0x01 Get Report 2 wValue 2 0x0306 msb 03 Feature Isb 06 Feature Report ID 4 wIndex 2 0 Always 0 6 wLength 2 8 Always 8 Table 6 Controller Status Data Stage controller response Offset Field Size Value Description 0 Report ID 1 0x06 Feature Report ID 1 POC Status 1 OxXX Power On Check Status 2 Cmd Status l 0xXX Status of last command 3 Touch Status 1 0 Not used 4 Async Reports 1 OxXX 0x00 async touch output off 0x01 async touch output on 5 7 Not used 3 0 Not used POC Status The status of the Power on Checks Various controller systems are checked at power up If any failures in these systems are detected a POC flag is set The POC status field reports the state of these flags 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 35 Table 7 Power On Check Bit Fields Bit Number Description Notes 0 Not used 1 ROM ERROR Code area checksum error 2 PWM Error Touch screen not connected or potential problem 3 NOV ERROR Parameter blocks checksum error 4 HDW_ERROR Problem with ADCs 5 7 Not used Command Status The status for the last command request This field is used to determine
33. ne Restore Defaults RD Restores default settings Unit Type UT Returns the Status string AD ss 3M Touch Systems Inc Proprietary Information TSD 39373B 44 Calibrate Syntax Response Description 3M Multi Touch Chassis Display User Guide lt SOH gt CX lt CR gt lt SOH gt 1 lt CR gt Valid point response A Valid Point Response 1 signifies that a touch coordinate was detected and is in range of the expected screen target area Two valid point responses indicate successful calibration lt SOH gt 0 lt CR gt Invalid point response An Invalid Point Response 0 is returned if the touch coordinate is out of range If either calibration point is invalid the touch coordinates are discarded and the calibration points remain unchanged from their previous values lt SOH gt 2 lt CR gt Invalid point response An Invalid Point Response 2 is returned if the user did not touch the target long enough to provide an accurate point Initiates an interactive 2 point calibration During the calibration process you define the active area of the touch sensor by mapping locations to an absolute X Y coordinate system You touch two target areas on the sensor Touching the target areas sends the X Y coordinates for those touch points to the controller The controller calculates all other touch points based on these two points The Calibrate command sets the calibration targets points 12 2 percent i
34. ned off e Calibrate the touch sensor for the current video resolution and operating system Power Management The Multi Touch Chassis Display conforms to the Video Electronics Standards Association VESA Display Power Management Signaling DPMS standard To benefit from power management the display must be used in conjunction with a computer and video card that implements the VESA DPMS standard The PC automatically invokes the power management feature if you do not use the touch sensor mouse or keyboard for a user defined period To restore the video image simply touch the sensor press a key or move the mouse To set the period of time after which the PC will invoke the power management feature refer to the user manual that came with your video card or PC The touch sensor will remain on throughout this sequence 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 53 APPENDIX D Regulatory Information Regulatory Agency Approvals Your product complies with the following regulatory standards e FCC B e CE e UL60950 IEC60950 EN60950 certified in compliance with the CB test scheme e RoHS WEEE directives This equipment has been tested and found to comply within limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in residential installations This equipmen
35. nward from the corner of the video image Setting the targets inward makes the calibration process easier and more accurate It also establishes screen orientation Calibrate Procedure To use the CX command 1 Enter the Calibrate CX command The controller sends an initial acknowledgment of lt SOH gt 0 lt CR gt 2 Touch the sensor at a lower left target which is located 12 5 1 8 in from the corner of the video image The controller returns an acknowledgment of lt SOH gt 1 lt CR gt This is a positive response If you receive a negative response lt SOH gt 0 lt CR gt you can cancel the calibration by issuing a Reset command and then start over again 3 Touch the sensor at an upper right target which is located 12 5 1 8 in from the corner of the video image The controller returns an acknowledgment of lt SOH gt 1 lt CR gt This is a positive response If you receive a negative response you must start over again Touching the two valid calibration points results in a successful calibration If either calibration point is invalid the calibration fails The PX controller restores the previous calibration values If Calibrate fails repeat the CX process 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 45 Guidelines for Calibrate Command Here are several guidelines for using the Calibrate commands e The controller uses the data immediately before lifto
36. o installing the unit in an environment compatible with the maximum rated operating temperature Specifications can be found in the product data sheet on the 3M Touch Systems website at http www 3m com touch When installing the unit ensure that it does not restrict the flow of air to any other equipment within the installation required for safe operation An inherent characteristic of the PCT sensor is a fine grid pattern that may be visible under certain lighting conditions Install the display in a well ventilated area Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation Do not expose this display to direct sunlight or heat Passive heat may cause damage to the housing and other parts Do not install this display in areas where extreme vibrations may be generated For example nearby manufacturing equipment may produce strong vibrations The vibrations may cause the display to exhibit picture discoloration or poor video quality Ensure the metal enclosure does not contact the touch sensor Be sure to gasket the display to its enclosure properly to prevent damage to the touch sensor Refer to the PCT Integration Guide TSD 38123 for more information To avoid ergonomic concerns Do not install the display in a manner or location with awkward accessibility Extended use may result in muscle tendon or fixed posture strains It is recommended you take periodic b
37. onsisting of a header the command and a terminator as follows lt SOH gt Command lt CR gt 3M Touch Systems Inc Proprietary Information TSD 39373B 42 3M Multi Touch Chassis Display User Guide Receiving Responses from the Controller After executing a command the controller returns a response or acknowledgment to the host system Each controller response consists of a header the command response and a terminator in the following format lt Header gt Command Response lt Terminator gt Note The following descriptions of header response and terminator use 3M Touch Systems terminal emulator key sequences The format of controller responses varies depending on the terminal emulation mode you are using The header is the first character in the response string and is the ASCH start of header control character SOH The hexadecimal code for the ASCH SOH control character is 01 If you are working with an IBM PC compatible system in terminal mode the SOH control character returns a character to the sensor The command response which always follows the header is a range of ASCII characters depending on the type of command sent Responses can be in many forms For example one standard response is 0 ASCII character zero or 30 hexadecimal This response indicates a successful command completion for most commands while it indicates a failed completion for other commands Refer to the firmware command section for a
38. or death e Do not expose the display to rain or other sources of water steam or moisture e Do not place foreign objects on the display or its cables e Do not remove the cover or back of the display e Ensure that connecting the unit to the power source will not overload the power source A CAUTION To avoid the risk of glass breakage which may result in minor or moderate injury e To avoid risk of injury when handling the display be aware that the sensor edges may be sharp e Handle the display with care to avoid breaking the touch sensor The display contains glass parts Dropping the display may cause the glass parts to break e Ensure mounting screws are tightened fully to prevent instability e Do not place foreign objects on the display e Do not use a visibly damaged or broken sensor e Ensure that mounting the unit will not adversely affect the stability of the end equipment when installing in free standing equipment or using the VESA mount To avoid the potentially hazardous situations associated with the use of alcohol or other solvents which may result in minor or moderate injury or property damage e Follow all instructions and recommendations in the manufacturer s Material Safety Data Sheet and product label e Be sure to follow solvent manufacturer s precautions and directions for use when using any solvents e Itis important to avoid using any caustic chemicals on the touch sensor To avoid possib
39. reaks from continuous use Service and Repair Indicators Do not attempt to service this unit yourself Removing the display cover may expose you to dangerous voltages or other risks Unplug the display from the power outlet and refer servicing to qualified service personnel in the event that Liquid is spilled into the product or the product is exposed to rain or water The product does not operate properly when the operating instructions are followed The product has been dropped or the metal case has been damaged 3M Touch Systems Inc Proprietary Information TSD 39373B 10 3M Multi Touch Chassis Display User Guide e The product exhibits a distinct change in performance indicating a need for service e The power cable or plug is damaged or frayed Touch Sensor Care and Cleaning The touch sensor requires very little maintenance 3M Touch Systems recommends that you periodically clean the glass touch sensor surface Be sure to turn off your display before cleaning Typically an isopropyl alcohol and water solution ratio of 50 50 is the best cleaning agent for your touch sensor A CAUTION To avoid the potentially hazardous situations associated with the use of alcohol or other solvents which may result in minor or moderate injury or property damage e Follow all instructions and recommendations in the manufacturer s Material Safety Data Sheet and product label e Be sure to follow solvent manufacturer s preca
40. reen coordinates in brackets Note that the touch screen coordinates for the serial interface have their origin in the lower left corner 0 0 0 16383 1679 0 16383 16383 1469 131 an Upper Right Calibration Target X 1679 1680 x 1 8 1679 210 1469 Y 0 1050 x 1 8 0 131 131 Lower Left Calibration Target X 0 1680 x 1 8 0 210 210 Y 1049 1050 x 1 8 1049 131 918 210 918 0 1049 0 0 1679 1049 16383 0 Note Other screen resolutions will scale proportionally The touch coordinates will not change 3M Touch Systems Inc Proprietary Information TSD 39373B 46 3M Multi Touch Chassis Display User Guide Get Copyright Syntax lt SOH gt Q101 lt CR gt Response lt SOH gt Copyright 2011 3M All rights reserved lt CR gt Description This command is used to get copyright information Mode Down Up Syntax lt SOH gt MDU lt CR gt Response lt SOH gt 0 lt CR gt Positive response Description Limits touch reports to touchdown and liftoff events only Mode Inactive Syntax lt SOH gt MI lt CR gt Response lt SOH gt 0 lt CR gt Positive response Description Turns off touch reports Mode Stream Syntax lt SOH gt MS lt CR gt Response lt SOH gt 0 lt CR gt Positive response The controller will respond with acknowledge ACK for compatibility This format is the only format supported by this controller Description This is the
41. rks seamlessly with the Windows 7 operating system The Multi Touch display supports USB HID for direct communication The Multi Touch Chassis Display leverages all the multi touch functionality that is native to Windows 7 Plug the display into a system running Windows 7 and you Il quickly enter the world of true multi touch functionality The Multi Touch Chassis Display is compatible with Windows 7 with no additional software Refer to Microsoft s Windows 7 documentation for additional information All Other Platforms When using a Windows 7 serial connection or for Windows XP Vista or Linux operating systems either USB or serial 3M provides MicroTouch MT 7 Software for multi touch drivers This guide includes information for writing your own drivers to interface with the 3M Multi Touch Technology Multi Touch Application Support Remember not all applications are multi touch ready Multi touch behavior is a function of YOUR application Check with your application vendor to determine if your software has multi touch capability Installing 3M MicroTouch Software Remember that Windows 7 does not require any additional software to enable multi touch functionality 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 29 However for Windows XP Vista or Linux operating systems 3M MicroTouch Software enables your Multi Touch Chassis Disp
42. s Display User Guide 7 E MT 7 Software Control Panel Version 7 13 ouch Settings Edge Adjustment Tools Controller Calibration MT 7 provides a 3 point calibration for optimum accuracy for your touch display Calibrate e If you are writing your own drivers you should provide your own video alignment tool Use the Paint program Start Programs Accessories Paint to determine if you have multi touch operation Retest the accuracy after you perform a calibration 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 31 APPENDIX A 3M PX USB Controller Communications This appendix is intended for software developers only and discusses the fundamentals of communicating with the 3M PX controller The firmware commands which are usually issued by a driver or utility program on the host system control the operation of the controller This appendix lists the recommended firmware commands and describes how to use each of these commands Overview of USB Firmware Communications Developers may use this information when writing touch applications developing custom drivers or touch configurations or testing their touch systems Developers can issue commands to initialize the controller select operating modes and execute diagnostic functions Note This document assumes you are familiar with USB standards and modes of communication
43. s let you display the on screen menu and adjust the phase image position contrast and brightness Before you make any adjustments e Be sure to adjust the controls in your normal lighting conditions e Display a test image or pattern whenever you adjust the video 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide On Screen Display Your Multi Touch Chassis Display has five controls for adjusting the video display POWER SOURCE UP DOWN MENU Your Multi Touch Chassis Display has seven controls to adjust the video display Power Turns the display on and off Source Selects the applicable input source either VGA HDMI or DVI Settings are saved automatically Up Press to move among the menus and from the menu selection to specific choices HOT KEY Auto Configure Down Press to move among the menus and from the menu selection to specific choices HOT KEY Adjust Aspect Ratio plus sign HOT KEY Press to Mute or Un mute sounds Also to increase the volume minus sign Press to decrease the volume Menu Shows or hides the onscreen display menu and acts as the Select key when scrolling through menu options Refer to Menu Navigation below for additional information If you do not press any buttons the display adjustment program times out you can adjust this time up to 12 seconds and hides the menu options You can press the Men
44. sent on the signal Receive Data RXD line as a serial data stream For each command it receives the controller sends a response to the host on the signal Transmit Data TXD line also as a serial data stream Sending Commands to the Controller When you send a command to the controller you must use the correct command format The general format of a command is as follows lt Header gt Command lt Terminator gt Note The following descriptions of header command and terminator use 3M Touch Systems terminal emulator key sequences You may need to enter the sequence in a different format depending on your emulator The header is the first character in the command string and is the ASCII start of header control character SOH The hexadecimal code for the ASCII SOH control character is 01 To start the command sequence use the key combination Ctrl A A If you are working with an IBM PC compatible system the Ctrl A key combination immediately returns an ASCII character The command which always follows the header consists of ASCII uppercase letters and numbers only printable characters The terminator is the last character of each command string and is an ASCII carriage return CR An ASCII CR control character is 0D hexadecimal To enter a carriage return ending the command sequence use Enter or the key combination Ctrl M M This appendix lists each command as a string of ASCII control characters and printable characters c
45. ssesssesseceteceseceseceseceeeeseeeeeeeeeaeeeseesseeeeeeaaes 50 Troubleshooting the Touch Semsot cccccccssccesecesecetsceseceeecseeeeeeeeeeeeseeeeseeeeeeeeeaaes 51 Power Management 3is 2 cceccchessescebecesedoseda Zandeaondedsvde cdaneddotedauevasTendesosbecdoverdsvedaoess 52 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide Appendix D Regulatory Information Regulatory Agency Approvals cccccccesccsscessseeseeeceesceceecaecaeceseceseeneeseeeseeeeneeeaes 53 FOC Warning 4 ce csatcedss cacsedhisdncdesdestalen decades uetancdes E a aA a a aa asa 54 CE Conformity for Europe iss ierni a rian Meese cists Ri 54 3M Touch Systems Inc Proprietary Information TSD 39373B Overview 3M Multi Touch Chassis Display User Guide Introduction Congratulations on the purchase of your 3M Touch Systems Multi Touch Chassis Display This guide describes how to set up your 3M Multi Touch Chassis Display The 3M Touch Systems product line of chassis displays deliver true multi touch functionality in a versatile form factor Perfect for interactive digital signage interactive tables and kiosk solutions the 3M Multi Touch Chassis provides system architects with a high performance easy to integrate professional display to enable innovative multi touch solutions The combination of 3M s Projected Capacitive Technology 3M PCT delivering fast accurate
46. t both USB and serial cables to the display Choose one or the other 4 Connect the power cable to an appropriate grounded power source Multimedia Features The C3266PW Multi Touch Display comes with speakers built into the back of the display housing and includes audio cables These cables can be connected underneath the display Testing the Multi Touch Chassis Display Note The Multi Touch Chassis Display has a power status light and video controls located on the side of the display Before testing your touch display make sure all cables are connected properly Be sure to tighten all cable screws After connection turn on the power switch located on the back of the display To test that the display is working properly Turn on your computer 2 Make sure the video image is displayed If it is not check the LED to ensure that the display is not in power save mode amber 3 Make sure the video image is centered within the screen area Use the display controls to adjust the image if necessary You can adjust the horizontal and vertical position contrast and brightness to better suit your video card and your personal preference For additional details refer to the Adjusting the Video Display later in this chapter 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 15 Mounting the Multi Touch Chassis Display The Multi Touch Chassis Display is designed to fit
47. t generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Move the equipment away from the receiver e Consult the dealer or an experienced radio television technician for additional suggestions Note You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your warranty This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada 3M Touch Systems Inc Proprietary Information TSD 39373B 54 3M Multi Touch Chassis Display User Guide This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference tha
48. t may cause undesired operation FCC Warning To assure continued FCC compliance the user must use the supplied grounded power supply cord and the provided shielded video interface cable with bonded ferrite cores Also any unauthorized changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment CE Conformity for Europe The device complies with the requirements of the ECC directive 2004 108 EC with regard to Electromagnetic compatibility and 2006 95 EC with regard to Safety 3M Touch Systems Inc Proprietary Information TSD 39373B
49. that the LED on the rear of the unit is green Check that no pins are bent in the video cable connector Check that the video card is firmly seated in the card slot in your computer 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 51 Issue Solution e Check that the video input from the video card falls within the refresh rate of the display Refer to Supported Video Display Modes and Refresh Rates in Chapter 1 e Check that your computer is using a supported display mode Refer to Supported Video Display Modes and Refresh Rates in Chapter 1 No image displayed blank Is the display in Power Management mode screen e Ifthe LED on the rear of the display is flashing amber touch the screen press any key on the keyboard or move the mouse to restore operation No image displayed blank Are the brightness and contrast settings too low screen e Use the display controls to adjust these values Abnormal image e Check that the video input from the video card falls within the refresh rate of the display Refer to Supported Video Display Modes and Refresh Rates in Chapter 1 e Check that the video cable is connected properly and securely to the display and the computer Colors of image are e Check that the video cable is connected properly and securely to the abnormal display and the computer e Check that no pins are bent in the video cable connector
50. the strength lightness or dimness of the image Settings are saved automatically 3M Touch Systems Inc Proprietary Information TSD 39373B 20 3M Multi Touch Chassis Display User Guide iy Ne D Brightness PICTURE Sharpness Sharpness Adjusts the video quality to be sharp or blurry special for text mode Settings are saved automatically Brightness Contrast Color Menu Includes choices for Color Status Management User Defined Color choices and Auto Color Auto Color gt To Start Color Status Management Includes choices for Normal Warm User Defined or Cool color settings Settings are saved automatically 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 21 Red Green Blue Auto Color gt To Start User Defined Settings Adjust the Red Green and Blue channels to your preference Settings are saved automatically Color Status Management gt Normal Green _ A i Auto Color gt To Start Blue COLOR Color Status Management gt Normal Red Blue Auto Color gt To Start OR Color Status Management gt Normal lt i _ cs Red Auto Color gt To Start 3M Touch Systems Inc Proprietary Information TSD 39373B 22 3M Multi Touch Chassis Display User Guide Auto Color Adjusts color temperature automatically Set
51. tings are saved automatically Color Status Management Tw gt Normal Red ey Screen Display Menu Includes choices for Auto Configure Horizontal Position Vertical Position Clock and Phase H Position t Position Jock Phase Auto Configure Performs automatic configuration of the Clock Phase Vertical and Horizontal positions If you do an Auto Configure the display will try to find the best setting If you are not satisfied with the auto adjustment fine tune the settings manually as described below Settings are saved automatically H Position n V Position Clock Phase 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 23 H Position Horizontal Position Moves image horizontally on screen either left or right Settings are saved automatically SCREEN Auto Configure gt To Start V Position ce a Clock Phase V Position Vertical Position Moves images vertically on screen either up or down Settings are saved automatically SCREEN Auto Configure gt To Start H Position Clock If the clock setting is not fine tuned you may observe periodic vertical bars of video noise on your image These bars of noise are usually adjusted out when an Auto Adjust is performed If the bars of noise are still present this setting can be adjusted manually Settings are saved automatically SCREEN Auto Configure Ao
52. tion 0 Report ID 1 0x13 Report ID 1 Touch Report 10 See table 16 Touch Report Structure 11 Touch Report 10 See table 16 Touch Report Structure 21 Touch Report 10 See table 16 Touch Report Structure 31 Touch Report 10 See table 16 Touch Report Structure 41 Touch Report 10 See table 16 Touch Report Structure 51 Touch Report 10 See table 16 Touch Report Structure 6l Actual Count 1 1 to 60 Number of valid touch reports 62 Not used 1 0 63 Not used 1 0 3M Touch Systems Inc Proprietary Information TSD 39373B 38 3M Multi Touch Chassis Display User Guide Table 16 Touch Report Structure Offset Field Size Value Description 0 Status 6 OxXX 0x00 Report not valid 0x04 Not touching 0x07 Touching 1 Touch ID 1 0 255 Touch thread ID number 2 X Isb 1 OxXX X 0 7FFF 3 X msb 1 OxXX 4 Y Isb 1 OxXX Y 0 7FFF 5 Y msb 1 OxXX 6 Width Isb 1 OxXX Width 0 7FFF 7 Width msb 1 OxXX 8 Height Isb 1 OxXX Height 0 7FFF 9 Height msb l OxXX 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 39 APPENDIX B 3M PX Serial Controller Communications This appendix is intended for software developers only and discusses the fundamentals of communicating with the 3M PX serial controller The firmware commands which are usually issued by a driver or utility program on the host system control the operation of the controller however developers can enter these commands direc
53. tly This appendix Describes the controller default settings Lists the recommended firmware commands for current development Describes how to use each of these commands References additional commands developers may need to use The description of each command includes the command syntax the default value how the command works and the expected response from the controller Overview of Firmware Commands Developers may use these commands when writing touch applications developing custom drivers or touch configurations or testing their touch systems Developers can issue commands to initialize the controller select operating modes and execute diagnostic functions Note This document assumes you are familiar with standards and modes of communication with serial devices as well as firmware commands and how to use them Executing some commands may alter the performance of your sensor and render it inoperable You should be aware of the results before executing any firmware commands To optimize the performance of the 3M PX controller and simplify the development of custom drivers 3M Touch Systems recommends you use the commands listed in this appendix for current development Controller Default Settings Communication Parameters The operation of the PX serial controllers is N81 no parity 8 data bits and 1 stop bits at 115 200 baud nonadjustable 3M Touch Systems Inc Proprietary Information TSD 39373B 40
54. u button at any time to display the options again Pressing Menu will pull up the On Screen Display OSD menus to control the Picture Color Display OSD Settings and Setup as shown below Menu Navigation To adjust the On Screen Display 1 2 Select the Menu button to bring up the on screen display OSD Use the Up and Down buttons to scroll through the various Menu choices e Picture Menu e Color Menu e Screen Display Menu e OSD Menu e Setup Menu Once the Menu you want is highlighted hit the Menu button again to select that Menu 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 19 4 Use the Up and Down buttons to scroll through the various Menu options For example once you have chosen the Picture Menu use the Up Down buttons to select either Brightness Contrast or Sharpness 5 Once the option you want is highlighted hit the Menu button again to select that option 6 Use the Up and Down buttons to increase or decrease the value of the option 7 Your selection will be automatically saved Picture Menu Includes choices for Brightness Contrast and Sharpness Contrast Sharpness _ E Brightness Selecting the Brightness option will allow you to adjust the luminescence of the display Settings are saved automatically Contrast Sharpness Contrast Selecting the Contrast option increases or decreases
55. uide 11 Technical Support Hot Line 978 659 9200 Technical Support Fax 978 659 9400 Toll Free 1 866 407 6666 Option 3 Email US TS techsupport mmm com Contact 3M Touch Systems Contact information for all offices can be found on our website at http www 3m com touch 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide CHAPTER 1 Setting Up Your Multi Touch Chassis Display This chapter describes how to set up your 3M Touch Systems Multi Touch Chassis Display You need to complete the following tasks Unpack the components Connect the video cable touch display cables and power cable Power on the display and test your setup If you are not running Windows 7 or Tablet PC install MT7 software from the enclosed CD System Requirements The Multi Touch Chassis Display requires a personal computer PC The requirements for your PC are as follows Your PC must have an available USB or RS 232 serial communication COM port You connect the touch sensor cable to this communications port Your PC must have a video card and video driver already installed for the display If you need to install a video card or a video driver refer to your computer documentation for instructions Note Before setting up your Multi Touch Chassis Display refer to the Important Safety Information section at the beginning of this document Unpacking Your Touch Display
56. ur video card If you change the resolution it is a good idea to calibrate your sensor 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide 17 Supported Video Display Modes and Refresh Rates Your video card should support one of the display modes specified below If you select an unsupported video mode the display may stop working or display unsatisfactory picture quality Display Mode _ Refresh Rate Hz 640 x 480 60 800 x 600 60 1024 x 768 60 1152 x 864 70 1280 x 720 60 1280 x 768 60 1280 x 960 60 1280 x 1024 60 1360 x 768 60 1600 x 1200 60 1680 x 1050 60 1920 x 1080 60 Configuring the Display Settings After you connect your Multi Touch Chassis Display and turn on your computer you may need to configure one or more of these display settings The ideal setting for the Multi Touch Chassis Display is as follows Display mode also called desktop area or video native resolution 1920 x 1080 Refresh rate also called vertical scan rate or vertical sync 60 Hz Color depth also called color palette or number of colors at least 16 bit high color Adjusting the Multi Touch Chassis Video Display This section provides guidelines for adjusting the video display and using the display controls to adjust the image to your liking The controls for adjusting the video display are located on the back of the Multi Touch Chassis Display These button
57. urns the controller to normal operation Unit Type lt SOH gt UT lt CR gt Responds with an 8 character identity string This string identifies the type of controller currently attached to the system lists the features supported by the controller and outputs the status of the controller hardware a self test code Returns an identification code up to 8 ASCII characters in the following format lt SOH gt TtF fffSs lt CR gt where Two ASCII characters that identify the controller type Tt ap Indicates the PX series of controllers Ffff Four ASCII characters that indicate the features supported by the controller Indicates no additional features configured Ss Two ASCII characters that provide status information about the controller hardware The two characters represent one byte Each character is in the range 0 to 9 and A to F Table 2 defines the meaning of each bit in the status byte Each bit can be set to 1 or 0 where 1 an error and 0 no error So a response of 00 No diagnostic errors normal response The PX running with no errors returns the following string lt SOH gt AD 00 lt CR gt The format includes two bitmapped ASCII hex status bytes A 00 indicates no errors Table 20 Bit Meanings in Status Byte Bit Description Notes 0 Not used 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User Guide NIDA NARI wWlMm fre ROM_ERROR
58. utions and directions for use when using any solvents e tis important to avoid using any caustic chemicals on the touch sensor Apply the cleaner with a soft lint free cloth Avoid using gritty cloths Always dampen the cloth and then clean the sensor Be sure to spray the cleaning liquid onto the cloth not the sensor so that drips do not seep inside the display or stain the bezel 3M Touch Systems Support Services 3M Touch Systems Inc provides extensive support services through our website and technical support organization Visit the 3M Touch Systems website at http www 3m com touch where you can download MT 7 software and drivers obtain regularly updated technical documentation on 3M Touch Systems products and learn more about our company Whenever you contact Technical Support please provide the following information e Touch display size part number and serial number e Current driver version e Operating system used e Information on additional peripherals Technical Support is available Monday through Friday 8 30 a m to 5 30 p m with limited call back service after 5 30 p m until 8 00 p m US Eastern Standard Time 9 a m to 5 p m throughout Europe You can contact 3M Touch Systems Inc Technical Support US only Eastern Standard Time by calling the hot line sending email or a fax 3M Touch Systems Inc Proprietary Information TSD 39373B 3M Multi Touch Chassis Display User G
59. with USB devices as well as firmware commands and how to use them Executing some commands may alter the performance of your sensor and render it inoperable You should be aware of the results before executing any firmware commands To optimize the performance of the PX controller and simplify the development of custom drivers 3M Touch Systems recommends you use the commands listed in this appendix for current development Communication Basics This section provides information on sending firmware commands to the controller and interpreting the responses that the controller returns The default operation of the PX controller is USB Rev 2 0 full speed The USB command set is implemented by using vendor requests and vendor reports i e vendor specific transactions The controller issues some reports without prompting the computer The computer can also send requests to the controller to change how it operates or receives information about the controller The controller issues a synchronous report in response to some of these requests 3M Touch Systems Inc Proprietary Information TSD 39373B 32 3M Multi Touch Chassis Display User Guide You need to know product ID 0506H and the vendor ID 0596H to write your own driver These values are required for identifying the controller Receiving Reports from the Controller The controller sends a variety of reports to the computer The first byte of each report is the Report ID th
60. y System Requirements ccccccsccssscsssceseceeeceeecseecssecsaeceseceseceseeeeeseeeeeeeeessesseeeeeeaaes 12 Unpacking Your Touch Display ccccccccceesseeseeeseeessecssecssecssecesecnseeneeenseenaeenseenes 12 Connecting the Touch Display cccccccsscessecsteceseceeceeceseceeeseeeeeeeeeaeeeseeeseeeeeesaes 14 Multimedia Features ico iectncesca seelses abeastaa dencescauaeseteasesel aa Sa E ie AT AS 14 Testing the Multi Touch Chassis Display cccccccsscesseeseeeseeeseeesseenteceeeeeeeeeneenes 14 Mounting the Multi Touch Chassis Display ccccccccssesseceteeeteceteceeeeeeeeeeeeeneeeaes 15 Articulating Arm Mounting Option ccccccesccesscesecsesceeeeeeseeeseeeseeeseecaaecnaeenseenaeens 15 Access to the Video Controls ciciicscececcisetgsSjesecesentesdecasandestpaee tes a E a E aa 16 Clearance and Ventilation cccccccecccccssessseeneeececeeesaececeecseeeseeeeseeeeeeeeseeeeeeaeenaes 16 Video Card Requirements lt ci0 ie scsscceviaivsiconsccsvecaasesuehanceidhaguteseteevesetebscas cedaevase beanies 16 Using the Standard Controls for the Video Card ccccccccescssseetecetecesseeeeeeseeesneeees 16 Supported Video Display Modes and Refresh Rates cccccescceseeeeeeeseeteeeseeeaees 17 Configuring the Display Settings ccccccssccsseceseceneceseceeeceeeeseeeeeeeeeeeeeseeeeeeseeeates 17 Adjusting the Multi Touch Chassis Video Display c cccccscessesseeteeseeseeeeens 17 On Scre

3M Multi-Touch Display C3266PW (32")

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3M Multi-Touch Display C3266PW (32&quot;)

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3M Multi-Touch Display C3266PW (32")