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HP Pavilion g6-2026sa

1. 490371 001 Power cord AC 3 wire black 1 83 m for use in North America 490371 011 Power cord AC 3 wire black 1 83 m for use in Australia 490371 021 Power cord AC 3 wire black 1 83 m for use in Europe 490371 031 Power cord AC 3 wire black 1 83 m for use in the United Kingdom and Singapore 490371 061 Power cord AC 3 wire black 1 83 m for use in Italy 490371 081 Power cord AC 3 wire black 1 83 m for use in Denmark 490371 111 Power cord AC 3 wire black 1 83 m for use in Switzerland 490371 291 Power cord AC 3 wire black 1 83 m for use in Japan 490371 AA1 Power cord AC 3 wire black 1 83 m for use in the People s Republic of China 490371 AB1 Power cord AC 3 wire black 1 83 m for use in Taiwan 490371 AD1 Power cord AC 3 wire black 1 83 m for use in Korea 490371 AR1 Power cord AC 3 wire black 1 83 m for use in South Africa 490371 BB1 Power cord AC 3 wire black 1 83 m for use in Israel 490371 D61 Power cord AC 3 wire black 1 83 m for use in India 593553 001 Battery 6 cell 2 20 Ah 47 Wh 593554 001 Battery 6 cell 2 55 Ah 55 Wh 609939 001 65 W AC adapter 609940 001 90 W AC adapter 609947 001 90 W AC adapter EM 609948 001 65 W AC adapter EM 622643 001 320 GB 5400 rpm hard drive 633252 001 750 GB 7200 rpm hard drive 634250 001 750 GB 5400 rpm hard drive 634862 001 320 GB 7200 rpm hard drive 634925 001 500 GB 7200 rpm hard drive 637193 001 RTC battery includes mounti
2. 681800 141 Keyboard for use in Turkey black 681800 151 Keyboard for use in for use in Greece Black 681800 171 Keyboard for use in Saudi Arabia black 681800 211 Keyboard for use in Hungary black 681800 251 Keyboard for use in Russia black 681800 261 Keyboard for use in Bulgaria black 681800 271 681800 291 681800 A41 681800 AB1 Keyboard for use Romania black Keyboard for use in Japan black Keyboard for use in Europe black Keyboard for use in Taiwan black 681800 AD1 Keyboard for use in Korea black 681800 B31 Keyboard for International use black 681800 BA1 Keyboard for use in the Adriatics black 681800 BB1 Keyboard for use in Israel black 681800 BG1 Keyboard for use in Switzerland black 681800 DB1 Keyboard for use in Canada black 681800 DH1 Keyboard for use in the Netherlands black 22 Chapter 3 Illustrated parts catalog Spare part number Description 681800 FL1 Keyboard for use in the Adriatics black 681802 001 Display back cover for use in Ruby red computer models 681803 001 Display back cover for use in Winter blue computer models 681804 001 Display back cover for use in Sparkling black computer models 681805 001 Base enclosure 681806 001 Display Bezel 681808 001 Display cable 681811 001 Display hinge covers 681812 001 Dis
3. e The Minimized Image Recovery option is recommended for advanced users only All hardware related drivers and software are re installed but other software applications are not Do not interrupt the process until it is complete otherwise the recovery will fail Recovering using HP Recovery partition select models only The HP Recovery partition select models only allows you to restore your system without the need for recovery discs or a recovery flash drive This type of recovery can only be used if the hard drive is still working To check for the presence of a recovery partition select Start right click Computer then select Manage gt Disk Management If the recovery partition is present a Recovery drive is listed in the window Ey NOTE Recovery discs have been included if your computer did not ship with a recovery partition 1 Access HP Recovery Manager in either of the following ways e Select Start and type recovery in the search field Select Recovery Manager from the list e Turnon or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions Recovering using the recovery media 1 If possible back up all personal files 2 Insert the
4. 19 Miscellaneous parts Description Spare part number AC adapters e 90W HP Smart AC adapter with Power Factor Correction PFC for computer models 609940 001 equipped with a graphics subsystem with discrete memory only e 65 W HP Smart AC adapter with PFC for computer models equipped with a graphics 609939 001 subsystem with UMA memory only e 90 WHP Smart AC adapter with PFC for select computer models equipped with a graphics 609947 001 subsystem with discrete memory only e 65W HP Smart AC adapter for select computer models equipped with a graphics subsystem 609948 001 with UMA memory only Power cord AC 3 wire black 1 83 m e For use in North America 490371 001 e For use in Australia 490371 011 e For use in Europe 490371 021 e For use in the United Kingdom and Singapore 490371 031 e For use in Italy 490371 061 e For use in Denmark 490371 081 e For use in Switzerland 490371 111 e For use in Japan 490371 291 e For use in the People s Republic of China 490371 AA1 e For use in Taiwan 490371 AB1 e For use in South Korea 490371 AD1 e For use in South Africa 490371 AR1 e For use in Israel 490371 BB1 e For use in India 490371 D61 Thermal pad 680571 001 Display screw kit 681819 001 Screw kit 681820 001 20 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part number Description
5. Save and print the document What you need to know You can back up your information to an optional external hard drive a flash drive a network drive or discs Connect the computer to AC power during backups Allow enough time for the backup Depending on files sizes it may take more than an hour Verify the amount of free space on your backup storage device before you back up You should back up Before adding or changing software or hardware Before the computer is repaired or restored On a regular schedule to be sure you have recent copies of personal information o After you add many files for example if you saved videos from a birthday party Before using antivirus software to remove a malicious program After adding information that is hard to replace such as pictures videos music project files or data records Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore You can select the level you want to back up from individual folders to drives The backups are compressed to save space To back up 1 2 Select Start gt Control Panel gt System and Security gt Backup and Restore Follow the on screen instructions to schedule and create a backup y NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as inst
6. Ey NOTE The heat sink and fan appearance and the number of screws may be different from the 3 heat sink and fan pictured Loosen the four Phillips captive screws 2 and the three Phillips captive screws 3 that secure the heat sink to the system board 68 Chapter 4 Removal and replacement procedures 4 Remove the fan and heat sink 4 Ey NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it y NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal material is included with the base enclosure heat sink processor and system board spare part kits e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the graphics subsystem chip 3 and the heat sink section 4 that services it only on computer models equipped with a graphics subsystem with discrete memory Component replacement procedures 69 1 If it is necessary to replace the fan turn the fan and heat sink upside down with the fan toward you 2 Remove the two PM 1 5 x 2 5 screws 1 that secure the fan to the heat sink and remove the two clips that secure the fan to the heat sink 3 Remove the heat sink 2 from the fan Re
7. cece nent eee seer te AAEN ANAETAKA AAEE KENEEN AEEA K EEEE 75 Determining the BIOS Version ssecscccccnicnineerii i ntek i EEEa 75 Downloading a BIOS Update sisn icd cece ssaeccatiaasescavassutasans sasadadenisnsanaacdaddarsanacecduedasasaadalecdunses 76 Using System Diagnostics c cccccccceceeeeee cece ee eeaaeeee cece eee ESENE ecaaaaaecaeeeeeeeeeeeeeseceseqcicaeeeeeeeeeeeeeeeees 76 6 SSPE GIT NG AGN ao ssssdie ov vunandssa ts esdo vo ah ninse bv dlpvvnn a 78 Computer Specifications cccceececeeceeecceccaeceeeeeeeeeeeee eee te tee cecaaaaaaeaeececeeeeeeeeeeeeeeeeseceeccciccueeeeeeeeeeeess 78 39 6 cm 15 6 in display SPECIFICATIONS 22 0 ee ceeee eee eeeeette eter eeeeeaae eee eeeeaaeeeeeeeeeaaaeeeeeeeenaeeeeeeaaes 79 Hard drive specifications 2a visnieuhiirenie E ean E EE E naa aaedeviaats 80 DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications 0 0eeee 81 Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive specifications 0 05 82 7T Backing Up restoring and recovering ices sesccccccessessscscecbersnacsdeetsavsnnsdecbernsvasdedverntuessee verensuseedeepintesdsreavdness 83 Creating DACKUPS i2 i4n teie2e setae pends a A tageeee betes 83 Creating recovery media to recover the original system ceececeeeeeeeeeeteteeeeetteeeeeeeeaas 83 What you need to KNOW sornione ated aden AS 83 Creating the recovery media aeesssssssessesserrrrneeeseeesnnnn
8. a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mat
9. cee eeeeeeneecaeee cee eeeee aaa iaaa a aaa aa Aa aa 21 4 Removal and replacement procedures ccccccececeeeeeeeeeseecaeeseseseeeeeeeeseeeeesesesesesoeeecaeagasesesseeeeeeeneeeseneeeenes 25 Preliminary replacement requirements ccccceeeeeeeeeccee cee ceeeeeeeeeee sec ceeaaecaeeeeeeeeeeeeeeeececesiccueeeeeseeeeees 25 T ools required nneenenseeeseeeetenetttntttntt tntto tttt ttt tnEAAAEEENEESAEEENEEEEEEEAEEEAAEENEEONE ESEE EEEEEEE ENEE E EE 25 Service considerati nS sse sic secede cadence A aAA E E E E EE A 25 PIASUG P lsson a aa a aaa 25 Cables and connectors 0 cccee eee eeeeeeeeceecae cee eeeeeeeeeeeeeseceaaeaaeeeeeeeeeeeeeteeeneees 25 Drive handling scteecdveeaiivies iaadaeeci rials viata Adee nadebeeeedda R 26 Grounding gudene S sossen dlaccaedsesevcecachevsescccaauensacceaavtevsadccadvevwtleceeevereucledvensandees 26 Electrostatic discharge damage ceeeeeeeeeeeeeeeeeeeeeeteeeneeeeeeeseeeeeeeeeeteneanes 26 Packaging and transporting guidelines eee ee eetteeeeeeeeetaees 28 Component replacement procedures cccccccecceeeeeeeeeeeeeeceeeaanaeceeeeeeeeeeeeeeedsgececccasaeceeeneeeeeeess 29 Service label c ccc ccceccccccee eee ee eee ee eee ee aaeaaeecaaaeaaeeaeceeeeeeeeeeeeeeeesaeeasaaaaaaeaeseeeeeeeeeeeeeeeseees 30 Computer feet sseeg aiaa sal cnseceesiasdeguuacssadecuaeactgaleeeoeecneeneoune 30 Battery soiien on anai EATE OEA EEA 32 Optical GIVE iea
10. e For use only with computer models equipped with 2048 MB of dedicated discrete 683031 001 video memory 9 Platform Controller Hub PCH heat sink 683843 001 10 Processor includes replacement thermal material e AMD A10 4600M processor 3 2 GHz 2 3 GHz 1600 MHz 4 0 MB L2 cache DDR3 683046 001 quad core 35W e AMD A8 4500M processor 2 8 GHz 1 9 GHz 1600 MHz 4 0 MB L2 cache DDR3 683048 001 quad core 35W e AMD A6 4400M processor 3 2 GHz 2 7 GHz 1600 MHz 1 0 MB L2 cache DDR3 683047 001 dual core 35W 11 RTC battery includes mounting adhesive 637193 001 12 Heat sink assembly includes replacement thermal material e For use in AMD UMA computer models 683027 001 e For use in AMD discrete computer models 683028 001 e Fan available separately 680551 001 13 Power connector includes cable 682744 001 14 USB board includes cable 683547 001 15 Optical drive cable 682742 001 16 Battery e 6 cell Li ion 2 20 Ah 47 Wh 593553 001 e 6 cell Li ion 2 55 Ah 55 Wh 593554 001 17 Base enclosure 681805 001 18 Hard drive Supports the following 9 5 mm 6 35 cm 2 5 in SATA hard drives e 1 TB 5400 rpm 676521 001 e 750 GB 7200 rpm 633252 001 e 750 GB 5400 rpm 633250 001 e 640 GB 5400 rpm 669300 001 16 Chapter 3 Illustrated parts catalog Item Description Spare part number e 500 GB 7200 rpm 634925 001 e 500 GB 5400 rpm 669299 001 e 320 GB 7200 rpm 64
11. grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 28 Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either
12. gt System and Security gt Backup and Restore 2 Follow the on screen instructions to restore your backup Ey NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Recovering the original system using HP Recovery Manager HP Recovery Manager software allows you to repair or recover the computer to its original factory state What you need to know e HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the disc provided by the manufacturer e A system recovery should be used as a final attempt to correct computer issues If you have not already tried restore points see Restoring to a previous system restore point on page 86 and partial restores see Restoring specific files on page 86 try them before using HP Recovery Manager to recover your system e A system recovery must be performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail 86 Chapter 7 Backing up restoring and recovering e If the recovery media do not work you can obtain recovery discs for your system from the HP website
13. page 34 6 7 Remove the hard drive see Xref Error Target does not exist 8 Remove the keyboard see Keyboard on page 43 9 Remove the top cover see Top cover on page 47 10 Remove the system board see System board on page 64 Remove the optical drive cable 1 Release the optical drive cable from the clips built into the base enclosure 2 Release the optical drive connector from the base enclosure by prying the clips 1 that secure the optical drive connector to the base enclosure 3 Remove the optical drive cable from the base enclosure 2 Reverse this procedure to install the optical drive cable 74 Chapter4 Removal and replacement procedures 5 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility BIOS Information on how to navigate in Setup Utility BIOS is located at the bot
14. product description 3 processor product description 1 removal 72 spare part numbers product description audio 2 camera 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 2 operating system 4 optical drive 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 4 serviceability 4 wireless 3 product name 1 16 72 R recovering from the recovery discs 87 recovering the original system 86 recovery 86 HP Recovery Manager 86 recovery discs 83 recovery media 83 recovery system 86 removal replacement preliminaries 25 procedures 29 restore points 84 restoring the original system creating recovery media 83 right side components 11 RJ 45 network jack identifying 10 RTC battery removal 67 spare part number 16 67 Rubber Feet Kit spare part number 30 S security cable slot identifying 11 security product description 4 serial number 13 service considerations cables 25 connectors 25 plastic parts 25 service door removal 33 service door release latch 12 service door identifying 12 service label 30 serviceability product description 4 slots Digital media 10 security cable 11 speaker assembly spare part number 16 Speaker Kit spare part number 50 speakers identifying 6 removal 50 spare part number 50 specifications Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive 82 computer 78 displ
15. sec 1X BD RE read 4 500 KB sec Transfer mode 82 Chapter6 Specifications Multiword DMA Mode 7 Backing up restoring and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retrieve it if ever needed EY NOTE For SUSE Linux backup restore and recovery steps refer to the User Guide provided Double click the HP Documents icon on the desktop to access this documentation Creating backups 1 Use HP Recovery Manager to create recovery media immediately after you set up the working computer As you add hardware and software programs create system restore points As you add photos video music and other personal files create a backup of your system and personal information Creating recovery media to recover the original system After you successfully set up the computer you should create recovery discs or a recovery flash drive using HP Recovery Manager You will need these recovery discs or recovery flash drive to perform a system recovery should the hard drive become corrupted A system recovery reinstalls the original operating system and then configures the settings for the default programs What you need to know Only one set of recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for
16. see Top cover on page 47 Remove the display assembly 1 Disconnect the display panel cable 1 from the system board 56 Chapter 4 Removal and replacement procedures 2 Release the wireless antenna cables 2 from the clips and the opening in the base enclosure YNOTE It may be necessary to release the USB board ZIF cable to remove the wireless antenna cables CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components Remove the four PM 2 5 x 6 5 screws 1 that secure the display assembly to the computer 4 Remove the display assembly by lifting straight up 2 Component replacement procedures 57 5 If it is necessary to replace the display bezel or any of the display assembly subcomponents a Remove the plastic screw covers 1 and the two PM 2 5 x 3 5 screws 2 that secure the display bezel to the display assembly b Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure c Remove the display bezel 4 6 If it is necessary to replace the webcam microphone module a Detach and release the webcam microphone module 1 as far as the webcam microphone module cable allows The webcam microphone module is attached to the display enclosur
17. side components 10 light components 8 lights AC adapter 11 caps lock 8 hard drive 11 mute 8 optical drive 11 power 8 11 TouchPad 8 9 webcam 5 wireless 8 M mass storage device precautions 26 removal 36 spare partnumbers 36 mass storage devices spare part numbers 19 memory module product description 2 removal 38 spare part numbers microphone location 5 model name 1 mute light identifying 8 17 38 N network jack identifying 10 num lock identifying 7 O operating system product description 4 optical drive precautions 26 product description 2 removal 34 spare partnumbers 17 19 34 specifications 81 82 optical drive bracket removal 35 optical drive cable removal 73 optical drive eject button identifying 11 optical drive light identifying 11 optical drive identifying 11 original system recovery 86 P packaging guidelines 28 PCH heat sink removal 71 spare part number 71 plastic parts service considerations 25 pointing device product description 3 ports external monitor 10 HDMI 10 product description 3 USB 2 0 11 USB 3 0 10 power button board removal 51 spare part number 16 51 power button identifying 6 power connector removal 63 spare part number 16 power connector identifying 11 power cord requirements for all countries 89 requirements for specific countries and regions 90 set requirements 89 power cord spare part numbers 20 power lights identifying 8 11 power requirements
18. the TouchPad LED board on the right front corner 2 up and away from the top cover Remove the TouchPad LED board and cable Reverse this procedure to install the TouchPad LED board and cable Component replacement procedures 55 Display assembly Description Spare part number Display back cover e Ruby red 681802 001 e Winter blue 681803 001 e Sparkling black 681804 001 Bezel 681806 001 Webcam microphone module 680577 001 Hinge covers 681811 001 Display panel 681817 001 Display hinges 681812 001 Display cable kit includes webcam microphone module cable 681808 001 Antenna kit includes the wireless antenna cables and transceivers 681813 001 Before removing the display assembly follow these steps 1 so 4 5 6 7 8 9 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on page 34 Remove the hard drive see Xref Error Target does not exist Remove the keyboard see Keyboard on page 43 Remove the top cover
19. the right button on an external mouse Top Left side Component idl 1 External monitor port Description Connects an external VGA monitor or projector 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 4 5 HDMI port RJ 45 network jack USB 3 0 ports 2 Connects an optional video or audio device such as a high definition television or any compatible digital or audio device Connects a network cable Connect optional USB 3 0 compatible devices and provide enhanced USB power performance 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 TTT See W Q Audio out headphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to a headphone jack the computer speakers are disabled 8 a Digital media slot 10 Chapter2 External component identification Supports the following digital
20. 1672 001 e 320 GB 5400 rpm 622643 001 Supports the following 7 0 mm 6 35 cm 2 5 in SATA hard drives e 320 GB 7200 rpm 634862 001 e 320 GB 5400 rpm 645193 001 Hard Drive Hardware Kit not illustrated includes hard drive cable hard drive 682745 001 bumpers and hard drive bracket and screws 19 Memory modules 1066 MHz DDR3 e 4 GB PC3 12800 1600 MHz shared 641369 001 e 2 GB PC3 12800 1600 MHz shared 652972 001 20 Wireless WLAN module e Atheros 9485GN 802 11b g n 1x1 WiFi Adapter and 3012 Bluetooth 4 0 Combo 655795 001 Adapter select models only e Broadcom 4313GN 802 11b g n 1x1 WiFi Adapter and 20702 Bluetooth 4 0 HS 657325 001 Combo Adapter e Ralink RT5390R 802 11b g n 1x1 WiFi Adapter 670691 001 e Atheros HB125 802 11b g n 1x1 WiFi Adapter select models only 675794 001 21 Optical drive includes optical drive bezel and bracket e DVD RW and CD RW SuperMulti Double Layer Combo Drive 681814 001 e Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive 681815 001 22 Service Door included in Plastics kit 681816 001 Rubber Kit not illustrated includes rubber feet 680563 001 Computer major components 17 Display assembly subcomponents o Item Description Spare part number 1 Display bezel 681806 001 2 Webcam microphone module 680577 001 3 Display hinge kit includes left and right display hinges and brackets 681812 001 4 39 6 cm 15 6 in high definition Bright
21. 563 001 30 Chapter4 Removal and replacement procedures The computer feet are adhesive backed rubber pads There are 4 rubber feet that attach to the base enclosure in the locations illustrated below Component replacement procedures 31 Battery Description Spare part number 6 cell 55 Whr 2 55 Ah Li ion battery 593554 001 6 cell 47 Whr 2 20 Ah Li ion battery 593553 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer o Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Slide the battery release latch 1 to release the battery 2 Pivot the front edge of the battery 2 up and back 3 Remove the battery 3 from the computer of r To insert the battery 1 Align the tabs on the rear edge of the battery 1 with the notches on the rear edge of the battery bay 2 Pivot the front edge of the battery 2 down into the battery bay until it is seated The battery release latch will automatically lock into place o I 32 Chapter 4 Removal and replacement procedures Service door Description Spare part number Plastics kit conta
22. 750 GB 640 GB 500 GB 320 GB Dimensions Height 9 5mm 9 5 mm 9 5mm 9 5 mm 9 5 mm and 7 0 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 107 g max 107 g max 107 g max 107 g max 107 g max Interface type SATA SATA SATA SATA SATA Transfer rate 300 MB sec 300 MB sec 300 MB sec 300 MB sec 300 MB sec Security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 0 ms 1 0 ms 1 5 ms 2 0 ms Average 11 0 ms 14 0 ms 14 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 24 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 1 953 525 168 1 465 128 359 1 250 242 867 976 752 240 625 121 433 Disc rotational speed 5400 rpm 5400 and 7200 5400 rpm 5400 and 7200 5400 and 7200 rpm rpm rpm Operating temperature 5 C to 55 C 41 F to 131 F Hard drive storage capacity When referring to hard drive storage capacity e 1TB 1 trillion bytes e 1 GB 1 billion bytes Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details 80 Chapter6 Specifications DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW
23. AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on page 34 Remove the hard drive see Xref Error Target does not exist Remove the keyboard see Keyboard on page 43 Remove the top cover see Top cover on page 47 Remove the system board see System board on page 64 Remove the RTC battery 1 2 3 Turn the system board upside down with the front toward you Disconnect the RTC battery cable 1 from the system board Remove the RTC battery 2 from the system board The RTC battery is attached to the system board with double sided tape f 2 Reverse this procedure to install the RTC battery Component replacement procedures 67 Fan and heat sink Ey NOTE The fan and heat sink spare part kits include replacement thermal material Description Spare part number Fan 680551 001 Heat sink for use only with computer models equipped with UMA video memory 683027 001 Heat sink for use only with computer models equipped with Discrete video memory 683028 001 y NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high te
24. After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic c
25. Ap HP Pavilion g6 Notebook PC Maintenance and Service Guide Copyright 2012 Hewlett Packard Development Company L P AMD is a trademark of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft Windows and Windows 7 are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2012 Document Part Number 685779 001 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by th
26. Atheros HB125 802 11b g n 1x1 WiFi Adapter select models only 675794 001 A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 5 Remove the service door see Service door on page 33 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The 1 black WLAN antenna cable is connected to the WLAN module 1 Main terminal The 2 gray WLAN antenna cable is connected to the WLAN module 2 Aux terminal 2 Remove the PM 2 5 x 2 5 screw 2 that secures the WLAN module to the system board The WLAN module tilts up Component replacement procedures 41 3 Remove the WLAN module by
27. DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Random access time DVD lt 230 ms CD lt 175 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R Q 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications 81 Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive specifications Applicable disc Read BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT Write DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Random access time BD lt 230 ms DVD lt 180 ms CD lt 180 ms Cache buffer 4 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 4X BD 18 000 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB
28. HP Recovery Manager on page 86 Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A restore point contains information such as registry settings that Windows uses Restoring to a previous restore point allows you to reverse changes that have been made to the system since the restore point was created Restoring to an earlier system restore point does not affect data files saved or emails created since the last restore point but it does affect software you may have installed For example if you download a photo from a digital camera and then restore the computer to the state it was on the previous day the photo remains on the computer However if you install photo viewing software and then restore your computer to the state it was on the previous day the software will be uninstalled and you won t be able to use it What you need to know e Ifyou restore to a restore point and then change your mind you can undo the restoration e You should create system restore points o Before you add or change software or hardware Periodically whenever the computer is running normally e System Restore also saves shadow copies of files that have been changed since the last restore point was created For more information about using shadow copies to restore see Help and Support Creating a system restore point 1 Select Start gt Control
29. KA Mo Component Description 1 Product name The name affixed to the front of the computer 2 Serial number s n An alphanumeric identifier that is unique to each product 3 Product number This number provides specific information about the product s hardware components The product number helps a service technician to determine what components and parts are needed 4 Warranty period The duration of the warranty period for the computer 5 Model description select models only An alphanumeric identifier used to locate documents drivers and support for the computer Serial number location 13 Computer major components 14 Chapter 3 Illustrated parts ae Item 1 Description Spare part number 39 6 cm 15 6 in High Definition HD LED BrightView 1366x768 display assembly NOTE Display assembly subcomponents on page 18 For more display assembly internal component spare part information see 2 Keyboard includes keyboard cable e For use in the United States Black 681800 001 e For use in the United Kingdom Black 681800 031 e For use in Germany Black 681800 041 For use in France Black 681800 051 e For use in Italy Black 681800 061 e For use in Spain Black 681800 071 e For use in Portugal Black 681800 131 e For use in Turkey Black 681800 141 e For use in Greece Black 681800 151 e For us
30. Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click Create and follow the on screen instructions To restore see Restoring to a previous system restore point on page 86 Backing up system and personal information 84 Your computer stores information that is important to you such as files emails and photos and you will want to keep that information even if you download a virus or the system stops working properly How completely you are able to recover your files depends on how recent your backup is As you add new software and data files you should create backups on a regular basis Chapter 7 Backing up restoring and recovering Tips for a successful backup Number backup discs before inserting them into the optical drive Store personal files in the Documents Music Pictures and Videos libraries and back up these folders periodically Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot i 2 4 Display the screen you want to save Copy the screen image To copy only the active window press alt prt sc To copy the entire screen press prt sc Open a word processing document or graphics editing program and then select Edit gt Paste The screen image is added to the document
31. RW SuperMulti Double Layer Drive specifications 82 Blu ray ROM DVD R RW Super Multi Double Layer Drive precautions 26 removal 19 34 spare part numbers boot order changing 87 bottom components 12 buttons left TouchPad 9 optical drive eject 11 power 6 16 32 19 34 right TouchPad 9 TouchPad on off 9 buttons component 6 Cc cables service considerations 25 camera product description 2 caps lock light identifying 8 chipset product description 1 components bottom 12 button 6 display 5 keys 7 left side 10 lights 8 right side 11 speakers 6 TouchPad 9 computer feet locations 30 spare part number 30 computer specifications 78 connector power 11 connectors service considerations 25 D deleted files restoring 86 Digital media slot identifying 10 display assembly removal 56 spare part number 15 spare part numbers 56 Display back cover 56 display back cover spare part number 18 display bezel illustrated 18 removal 58 spare part number 18 56 Display Cable Kit spare part number 56 display cable spare part number 18 display components 5 display enclosure illustrated 18 Display hinge cover spare part number 18 Display Hinge Kit spare part number 56 display panel illustrated 18 product description 1 removal 59 spare part number display panel cable removal 61 spare partnumber 56 display specifications 79 display subcomponents illustrated 18 spare partnumbers 18 drives preventing d
32. TouchPad LED board and cable see TouchPad LED board on page 54 Speakers and cable see Speakers on page 50 Component replacement procedures 47 Remove the top cover 1 Disconnect these cables from the system board 1 Power button board ZIF cable 2 Speaker cable 3 TouchPad button board ZIF cable 2 Remove the following screws under the keyboard 1 Five PM 2 5 x 4 0 2 One PM 2 5 x 6 5 Ey NOTE This screw 2 also secures the speaker underneath the top cover 3 Close the computer 4 Turn the computer upside down with the front toward you 48 Chapter 4 Removal and replacement procedures 5 Remove the following ten PM 2 5 x 6 5 screws that secure the top cover to the computer as H l j i e e e e ee li ki 1 _ ee ee E 4 r i COCCO a m ee al m a a ee 6 Turn the computer right side up with the front toward you 7 Open the computer 8 Lift the front edge of the top cover 1 until the left and right sides disengage from the base enclosure 9 Remove the top cover 2 Reverse this procedure to install the top cover Component replacement procedures 49 Speakers Description Spare part number Speaker Kit includes left and right speakers and cable 681821 001 Before removing the speakers follow these steps 1 o N et eh ee Shut down the computer If you are u
33. View LED display panel 681817 001 5 Wireless antenna includes wireless antenna transceivers and cable 681813 001 6 Display cable included in the Display Cable Kit 681808 001 7 Display hinge covers 681811 001 8 Display back cover includes logo e For use in Ruby red computer models 681802 001 e For use in Winter blue computer models 681803 001 e For use in Sparkling black computer models 681804 001 Display Screw Kit not illustrated 681819 001 18 Chapter 3 Illustrated parts catalog Mass storage devices Q Item 1 Description Optical drive 12 7 mm SATA fixed includes bezel and bracket Spare part number e Blu ray ROM DVD R RW Super Multi Double Layer Drive 681814 001 e DVD RW and CD RW Super Multi Double Layer Combo Drive 681815 001 e Optical drive cable 682742 001 2 Hard drive Supports the following 9 50 mm 6 35 cm 2 50 in SATA hard drives e 1 TB 5400 rpm 676521 001 e 750 GB 7200 rpm 633252 001 e 750 GB 5400 rpm 634250 001 e 640 GB 5400 rpm 669300 001 e 500 GB 7200 rpm 634925 001 e 500 GB 5400 rpm 669299 001 e 320 GB 7200 rpm 641672 001 e 320 GB 5400 rpm 622643 001 Supports the following 7 00 mm 6 35 cm 2 50 in SATA hard drives e 320 GB 7200 rpm 634862 001 e 320 GB 5400 rpm 645193 001 Hard drive hardware kit includes hard drive cable hard drive bumpers and hard 682745 001 drive bracket and screws Mass storage devices
34. alling software running utilities or changing Windows settings See Help and Support for more information Creating backups 85 To restore see Restoring specific files using Windows Backup and Restore on page 86 Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably Usually uninstalling the software fixes the problems If uninstalling does not fix the problems you can restore the computer to a previous system restore point created at an earlier date and time To restore to a previous system restore point when the computer was running correctly 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click System Restore and follow the on screen instructions Restoring specific files If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin or if files become corrupt restoring specific files is useful Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager You can only restore specific files that you have backed up before Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore 1 Select Start gt Control Panel
35. amage 26 DVD RW and CD RW Super Multi Double Layer Combo Drive precautions 26 removal 19 34 spare partnumbers 19 34 DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications 81 18 56 E electrostatic discharge 26 equipment guidelines 29 esc key identifying 7 Ethernet product description 2 external media cards product description 3 external monitor port 10 F fan removal 68 spare partnumber 68 Index 93 feet locations 30 spare part number 30 fn key identifying 7 G graphics product description 1 grounding guidelines 26 guidelines equipment 29 grounding 26 packaging 28 transporting 28 workstation 28 H hard drive precautions 26 product description 2 removal 36 spare part numbers 16 19 36 specifications 80 Hard Drive Hardware Kit spare part number 19 36 Hard drive light 11 HDMI port identifying 10 heat sink removal 68 spare part numbers 68 heat sink assembly spare part number 16 hinge removal 61 spare part number 56 hinge cover spare part number 56 HP Recovery Manager 86 l integrated numeric keypad identifying 7 J jack audio in microphone 10 audio out headphone 10 jacks network 10 RJ 45 network 10 94 Index K key components 7 keyboard product description 3 removal 43 spare part numbers keys action 7 esc 7 fn 7 integrated numeric keypad 7 num lock 7 Windows applications 7 Windows logo 7 15 43 L latch battery release 12 left
36. and Slovakia Black 681800 FL1 Before removing the keyboard follow these steps 1 2 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Component replacement procedures 43 4 5 6 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the hard drive see Xref Error Target does not exist Remove the keyboard 1 Remove the PM 2 5 x 6 5 screw that secures the keyboard to the computer Rest the computer on its left side Open the computer 44 Chapter 4 Removal and replacement procedures 4 Using a thin non conductive tool press on the back of the keyboard through the release access hole until the keyboard disengages from the computer kk EY Note The keyboard icon p ndicates the location of the keyboard release access hole 5 Turn the computer right side up with the front toward you 6 Lift the rear edge of the keyboard 1 and then swing the keyboard 2 up and forward until it rests upside down on the palm rest Component replacement procedures 45 7 Release the zero insertion force ZIF connector 1
37. ay 79 DVD RW and CD RW SuperMulti Double Layer Combo Drive 81 hard drive 80 optical drive 81 82 supported discs 83 system board removal 64 spare partnumbers 16 64 system recovery 86 system restore points 84 creating 84 T tools required 25 top cover removal 47 spare part number 15 spare part numbers 47 TouchPad buttons 9 TouchPad button board removal 53 spare part number 53 TouchPad components 9 TouchPad LED board removal 54 spare part number 54 TouchPad light 9 TouchPad on off button 9 TouchPad reader light 8 TouchPad zone identifying 9 transporting guidelines 28 U USB 2 0 ports identifying 11 USB 3 0 ports identifying 10 USB board removal 62 spare part number 16 V vents identifying 10 12 WwW webcam light 5 webcam module spare part number 18 webcam location 5 webcam microphone module removal 58 spare part number 56 Windows applications key identifying 7 Windows Backup and Restore restoring files 86 Windows logo key identifying 7 wireless antenna locations 5 removal 62 spare part number wireless light 8 wireless product description 3 WLAN module removal 41 spare part numbers 18 56 17 41 Index 95 workstation guidelines 28 96 Index
38. card formats e Secure Digital SD Memory Card e Secure Digital Extended Capacity SDxC Memory Card e Secure Digital High Capacity SDHC Memory Card e MultiMediaCard MMC Right side Component Description 1 Optical drive Reads and writes to an optical disc 2 Optical drive light e Green or amber The optical drive is being accessed e Off The optical drive is idle 3 Optical drive eject button Releases the disc tray 4 5 G Power light Hard drive light e White The computer is on e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power e Blinking white The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive 6 USB 2 0 port Connects an optional USB 2 0 compatible device 7 AC adapter light e White The AC adapter is connected and the battery is charged e Blinking white The battery has reached a low battery level e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 8 z Power connector Connects an AC adapter 9 Security cable lock slot Attaches an optional security cable to the computer NOTE The sec
39. dels only e Atheros HB125 802 11b g n 1x1 WiFi Adapter select models only e Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter e Ralink RT5390R 802 11b g n 1x1 WiFi Adapter External media card Internal card Ports Keyboard pointing devices HP Multi Format Digital Media Reader supports the following digital card formats e MultiMediaCard MMC e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDXC Memory Card One half size Mini Card slot for WLAN e Audio in digital microphone Audio out stereo headphone RJ 45 Ethernet includes link and activity lights e USB 3 0 ports two on left side USB 2 0 port right side e VGA Dsub 15 pin supporting 1920x1200 external resolution 60 Hz o Hot plug unplug with auto detect for correct output to wide aspect vs standard aspect video e High Definition Multimedia Interface HDMI version 1 4 supporting up to 1920x1200 60 Hz e AC Smart Pin adapter Full size island style textured keyboard with numeric keypad Black TouchPad with 2 buttons e Multitouch gestures enabled e Taps enabled as default Power requirements Battery e 6 cell 2 22 Ah 47 Wh battery e 6 cell 2 55 Ah 55 Wh battery e Supports fast charge 4 Category Description HP Smart AC adapter 90 W RC V HP Smart AC adapter with localized cable plug support 3 wire plug
40. e International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 WRC FE SETAE OW cs ccsah sasearctsxs ixcsacs in shnnvaasonen tuned eiasanrasssnesyanaqa oes aanai apne ani Nei pIaEaT Neder 1 Z External component identification sesii siccciasansevsyssanarssecpssceinecsssanaiusessesaadsnecdesegainorstsseuxbnpvavevaaaeseassaasnnversevannex 5 Display wsescceesctec cave ikbiedecsiate de ceeciavngte ceadbbe teeing bee becebaubets cvedageti eivsdadebred vclueaut OAO TENOR 5 TOD es ee cites ate cece seta E E E EA E EEE aE AAA a AE 6 Buttons and speakers inaction siaaa aaa ea a a Eaa a aiia a AEE a 6 a E E E A E E A I E E E A E 7 DONIS ceina a e T EEA E ace ee et eas Sea eden E NE a 8 TouchPad srce iaaa aa eiaa aa aia a A a Ea 9 Left Side cenean ana e N a a a aaa A 10 PRIQUIE SIG A A E E ET A T T N AE AE AEEA E E 11 BOOM components senenin a ia a a aE a a EE 12 3 Illustrated parts catalog siiin iassa iarasi e ANE aans 13 Serial n mber location iiinis aniani aaea a eaaa i ai aaa aana aii 13 Computer major C OmMmponenNtS sosirea iia E a EE E A E E A E E 14 Display assembly subcomponents ssssssisrrrrrnrseerrrnnidennnn tratan kNAAE ANNATA EAN AKRN ANNANN EANNAN NE EARNAN EENEN RKRN ENN 18 Mass storage devices voorste rar n ank TE a a NA EA TANNER E RR 19 Miscellaneo s parts senian a EAE E EAA A eae a EEE a E TETARA 20 Sequential part number listing cccceee
41. e in Saudi Arabia Black 681800 171 e For use in Hungary Black 681800 211 e For use in Russia Black 681800 251 e For use in Bulgaria Black 681800 261 For use in Romania Black 681800 271 e For use in Thailand Black 681800 281 e For use in Japan Black 681800 291 e For use in Europe Black 681800 A41 e For use in Taiwan Black 681800 AB1 e For use in Korea Black 681800 AD1 e For International use Black 681800 B31 e For use in the Adriatics Black 681800 BA1 e For use in Israel Black 681800 BB1 e For use in Switzerland Black 681800 BG1 e For use in the Netherlands Black 681800 DH1 e For use in the Adriatics Black 681800 FL1 e For use in Canada Black 681800 DB1 3 Top cover includes TouchPad board e For use in Ruby red computer models 681823 001 e For use in Winter blue computer models 681824 001 e For use in Sparkling black computer models 681825 001 Computer major components 15 Item Description Spare part number 4 Power button board includes cable 683549 001 5 TouchPad LED board includes cable 684061 001 6 TouchPad button board includes cable 683548 001 7 Speaker assembly includes cable 681821 001 8 System board includes replacement thermal material e For use only with computer models equipped with UMA video memory 683029 001 e For use only with computer models equipped with 1024 MB of dedicated discrete 683030 001 video memory
42. e with double sided tape b Disconnect the webcam microphone cable 2 from the webcam microphone module 58 Chapter 4 Removal and replacement procedures c Remove the webcam microphone module 7 If itis necessary to replace the display panel a Remove the six PM 2 5 x 6 0 screws that secure the display panel to the display enclosure Component replacement procedures 59 b The hinge covers are held in place by two of the same screws as the display hinges Using a small tool to pry remove the hinge covers c Lift the top edge of the display enclosure 1 and then swing it up and forward until it is perpendicular to the display panel d Release the adhesive strip 2 that secures the display panel cable to the display panel and then disconnect the display panel cable 3 from the display panel e Remove the display panel 60 Chapter4 Removal and replacement procedures 8 If itis necessary to replace the display hinges a Remove the four PM 2 0 x 3 0 screws 1 that secure the display hinges to the display panel b Remove the display hinges 2 The display hinges include the display hinges and brackets oF 9 If itis necessary to replace the display panel cable a Release the tabs 1 built into the display enclosure shielding that secure the display panel cable to the display enclosure b Release the display panel cable from the clips 2 built into the display enclosure c Remove the di
43. er Operating voltage 18 5 V dc 3 5 A or 19 5 V dc 3 33 A 65 W 19 V dc 4 74 Aor 19 5 V dc 4 62 A 90 W Operating current 3 5A Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating Nonoperating 15 m to 3 048 m 50 ft to 10 000 ft 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 78 Chapter6 Specifications 39 6 cm 15 6 in display specifications Dimensions Height 21 0 cm 8 27 in Width 35 9 cm 14 1 in Diagonal 39 6 cm 15 6 Number of colors Up to 16 8 million Contrast ratio 300 1 typical Brightness 200 cd m nits typical Backlight LED Total power consumption 4 1W Viewing angle 45 horizontal 15 up 35 down typical 39 6 cm 15 6 in display specifications 79 Hard drive specifications 1 TB
44. ervicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements 25 Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface
45. es 8 Remove the keyboard see Keyboard on page 43 9 Remove the top cover see Top cover on page 47 Remove the USB board 1 If not released already release the ZIF connector 1 to which the USB board cable is connected and then disconnect the USB board cable from the system board 2 Pry the clip 2 that secures the USB board to the base enclosure 3 Remove the USB board and cable by lifting straight up 3 Reverse this procedure to install the USB board Power connector Description Spare part number Power connector includes cable 682744 001 Before removing the power connector follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer i Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on page 34 Oe oar oe Remove the hard drive see Xref Error Target does not exist Component replacement procedures 63 8 Remove the keyboard see Keyboard on page 43 9 Remove the top cover see Top cover on page 47 Remove the power connector 1 Di
46. first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer Ey NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 87 Press f9 at system bootup 4 Select the optical drive or the flash drive Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window Restore and recovery 87 To change the boot order for a recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window 88 Chapter 7 Backing up restoring and recovering 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac or from 220 to 240 V ac The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in othe
47. ge 32 5 Remove the service door see Service door on page 33 To add or replace a memory module 1 Spread the retention clips 1 on each side of the memory module slot to release the memory module The memory module tilts up 38 Chapter4 Removal and replacement procedures 2 Remove the memory module 2 by pulling it away from the slot at an angle Z CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module CAUTION To protect a memory module after removal place it in an electrostatic safe container 3 Align the notched edge 1 of the memory module with the tab in the memory module slot 4 With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory module slot 2 until it is seated Component replacement procedures 39 5 Gently press the memory module 3 down applying pressure to both the left and right edges of the module until the retention clips snap into place 40 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number Atheros 9485GN 802 11b g n 1x1 WiFi Adapter and 3012 Bluetooth 4 0 Combo Adapter select 655795 001 models only Broadcom 4313GN 802 11b g n 1x1 WiFi Adapter and 20702 Bluetooth 4 0 HS Combo Adapter 657325 001 Ralink RT5390R 802 11b g n 1x1 WiFi Adapter 670691 001
48. ge 34 Remove the hard drive see Xref Error Target does not exist Remove the keyboard see Keyboard on page 43 Remove the top cover see Top cover on page 47 Remove the system board see System board on page 64 Remove the heat sink see Fan and heat sink on page 68 Remove the processor 1 2 Use a flat bladed screw driver 1 to turn the processor locking screw one half turn counterclockwise until you hear a click Lift the processor 2 straight up and remove it Ey NOTE The gold triangle on the processor 3 must be aligned with the triangle icon embossed on the processor socket when you install the processor Reverse this procedure to install the processor Optical drive cable Description Spare part number Optical drive cable 682742 001 Before removing the optical drive cable follow these steps 1 9 oN A Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Component replacement procedures 73 Remove the optical drive see Optical drive on
49. h the cursor 6 num lock Alternates between the navigational and numeric functions on the integrated numeric keypad NOTE The keypad function that is active when the computer is turned off remains on when the computer is turned back on 7 Integrated numeric keypad Can be used like an external numeric keypad Top 8 Component 1 ly Power light Description White The computer is on Blinking The computer is in Sleep mode Off The computer is off or in Hibernation mode 2 Caps lock light 3 49 Mute light 4 I Wireless light White Caps lock is on which switches the keys to all capital letters Amber Computer sound is off Off Computer sound is on White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 TouchPad light Chapter 2 External component identification Amber The TouchPad is off Off The TouchPad is on TouchPad Component 1 2 TouchPad on off button TouchPad light Description Turns the TouchPad on or off e Amber The TouchPad is off e Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like
50. ie actacdenenaddaedasnagdasatenseaddcsatavaaghundaneauddenans aigivedeessvaddivdssaandaceesandsnedunnse 34 Hard Arive ensinan aai a aa aaa ae aaa a a odetanauueanants 36 Memory MOU iisiticeetcteiticiiecitleiicilehdniitlc S A EEA 38 WLAN MOU ca iitarsactecacsnabdaceusssaeed ddtdesidedsveasagaaldanaventaduadasventaustiasaelavlaassatiaantaayhdddeaandtaddatans 41 KOYDOAN iaiiaseedehevandvensle dA A 43 TOD COVEN ronnie inaa a E rededvec sila levee Soeandes be Eales age etd E reais 47 SPCAKEMS nicon aaa a a cadens a a aaa a ae EEA 50 Power button board seiirsrieneneiieni ia aa aa aaa raaa i ii aa aaia 51 TouchPad button Hoard wieii csiceriecicateci goers ebed a a i a AAE RE aa 53 TouchPad LED DOAN acascssasecdaveadeanaadtdcarlaveseatadudassanadduadaasadgaddddedasagna a AeA aaa 54 Display ASSCMDIY raca SE 56 USB DOAN onnsa a A nels ei E E A A A ee 62 Power connector simajiinenarui eane enai aa aea aaa aa aa a A 63 cysten DOAN eaen aA E E 64 RTG batler oncruccnsrnineiiii in E EERE EEEE NEEE 67 Fan and heat Sink oimeraneneeneien Maa e aen aA aN a aaa Aiai 68 PCH heat SINK crtice iian a aa Aaaa aa E aa AAE aE aa Aa aa 71 PROCESSOR nrnsnonnania a a A a A A a a a a A A 72 Optical drive cable sssini aeaa a a a aA aaa aaa aaa Aaaa A eee 73 5 Using Setup Utility BIOS and System Diagnostics 0 0 0 eceeeeeceeeseeseeeeeeeeneeeeeeeeeeeneesneeeseneneseneeeseneneeeeenss 75 Starting Setup Utility BIOS srpna AEA TEARRE 75 Updating the BIOS 00 0
51. ins the service door 681816 001 Before removing the service door follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system P Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 Remove the service door 1 Using a small Phillips screwdriver loosen the service door capture screw 1 2 Slide the service door 2 forward slightly and lift the front right corner 3 to tilt the service door 3 Remove the service door 4 at an angle Reverse this procedure to replace the service door Component replacement procedures 33 Optical drive Ey NOTE The optical drive spare part kit includes a bezel and bracket Description Spare part number Blu ray ROM DVD R RW Super Multi Double Layer Drive 681814 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 681815 001 Optical drive cable kit 682742 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the com
52. is connected and then disconnect the TouchPad LED board cable 2 from the TouchPad button board 8 Lift the TouchPad button board away from the top cover 3 Reverse this procedure to install the TouchPad button board and cable TouchPad LED board Description Spare part number TouchPad LED board includes cable 684061 001 54 Chapter4 Removal and replacement procedures Before removing the TouchPad LED board follow these steps 1 pa o oo an o p s 10 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on page 34 Remove the hard drive see Xref Error Target does not exist Remove the keyboard see Keyboard on page 43 Remove the top cover see Top cover on page 47 Remove the TouchPad button board see TouchPad button board on page 53 Remove the TouchPad LED board and cable 1 2 3 4 Turn the top cover upside down with the front toward you Apply slight pressure to the retention clips 1 of the top cover Lift
53. iwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 90 Chapter 8 Power cord set requirements Country region Accredited agency Applicable note number The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V ac or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark The flexible cord must be Type HO5VV F 3 conductor 0 75 mm conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label The flexible cord m
54. m 2 50 in SATA hard drives 1 TB 5400 rpm 676521 001 750 GB 7200 rpm 633252 001 750 GB 5400 rpm 634250 001 640 GB 5400 rpm 669300 001 500 GB 7200 rpm 634925 001 500 GB 5400 rpm 669299 001 320 GB 7200 rpm 641672 001 320 GB 5400 rpm 622643 001 Supports the following 7 00 mm 6 35 cm 2 50 in SATA hard drives 320 GB 7200 rpm 634862 001 320 GB 5400 rpm 645193 001 Hard drive hardware kit includes hard drive cable hard drive bumpers and hard drive bracket and 682745 001 screws 36 Chapter 4 Removal and replacement procedures Before removing the hard drive follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the hard drive 1 2 3 4 Disconnect the hard drive cable 1 from the computer Lift the hard drive 2 to remove Disconnect the hard drive cable 1 Remove the front bumper 2 and back bumper 3 Remove the 4 PM 3 0 x 3 5 screws 4 and then remove the bracket 5 from the hard drive Compo
55. memory 4096x1 2048x1 No support for 32 bit OS e 4096 MB total system memory 4096 1 or 2048x2 e 2048 MB total system memory 20481 Hard drives Supports 6 35 cm 2 5 in hard drives in 9 5 mm 37 in and 7 0 mm 28 in thicknesses Supports HP 3D Drive Guard Customer accessible Serial ATA SATA Supports the following single hard drive configurations e 1TB 5400 rpm 9 5 mm e 750 GB 7200 rpm 9 5 mm 750 GB 5400 rpm 9 5 mm e 640 GB 5400 rpm 9 5 mm e 500 GB 7200 rpm 9 5 mm e 500 GB 5400 rpm 9 5 mm e 320 GB 7200 rpm 9 5 mm and 7 0 mm e 320 GB 5400 rpm 9 5 mm and 7 0 mm Optical drive Fixed Customer accessible SATA 12 7 mm tray load Supports Blu ray ROM DVD R RW Super Multi Double Layer Drive Supports DVD RW Super Multi Double Layer Combo Drive Supports zero power optical drive Webcam VGA camera 640x480 by 24 frames per second fixed angle no tilt with activity light and single digital microphone Audio High definition audio supports Microsoft Premium requirements with HP Altec Lansing speakers 2 Supports Dolby Advanced Audio v2 Ethernet Integrated 10 100 network interface card NIC Chapter 1 Product description Category Wireless Description Integrated wireless local area network WLAN options by way of wireless module Customer accessible Two WLAN antennas Support for the following WLAN formats e Atheros 9485GN 802 11b g n 1x1 WiFi Adapter and 3012 Bluetooth 4 0 Combo Adapter select mo
56. mperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan and heat sink follow these steps 1 V N ae a Se E 10 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on page 34 Remove the hard drive see Xref Error Target does not exist Remove the keyboard see Keyboard on page 43 Remove the top cover see Top cover on page 47 Remove the system board see System board on page 64 Remove the fan and heat sink 1 2 Turn the system board upside down with the front toward you Disconnect the fan cable 1 from the system board Z CAUTION To prevent damage to heat sinks and or processors loosen tighten captive screws in sequence as numerically labeled
57. naaaannnnarnnneeaae 84 Creating system restore points 22 2 0 cece cece eee ce cece cee e eee aeeeeeeeeeeeeeeeeeeeeeedseseaaaaanaaneaeeeeeees 84 What you need to KMOW eecieccccteeeececeeneeededecctenedeeanecsneseaaaeneeeeseaaenteedecaceneneteens 84 Creating a system restore point eee eee cece cette eter eee eeeaaeeeeeeeeeeaaeeeeeeeeeeaaes 84 Backing up system and personal information 0 0 0 0 cece ee eenee eter eeeeeeeeeeeeetaeeeeeeeenaaees 84 Tips for a successful backup cceeceeeeeseeeeeeeeceaeeeeceeeeeeeeeeteeeateneeeenseaeenaees 85 What you need to KNOW 0 0 00 cee eeeeceeee cette eee eeenne narin ENE EN 85 Creating a backup using Windows Backup and Restore 0s0eeseee 85 Restore and TECOVELY nnns ea A ERKE AAEE A AAA 86 Restoring to a previous system restore point oo cee eee eee eee eeeeteeeeeeeeeettaaeeeeeeeeeeenaaeees 86 Restoring specific files sire iaseenceeciatieet enaleddgs ehadedetel EAEE EAEE EEEE 86 Restoring specific files using Windows Backup and Restore 0 008 86 Recovering the original system using HP Recovery Manager cccsseeceeeeesteeeeeeeeenaes 86 What you need to KNOW oo cece eee eccceeeeeeeecaeeeeeedeaaeeeeedeaaaneneeedeaanaeeedeeaaeeseedeeas 86 Recovering using HP Recovery partition select models only 208 87 Recovering using the recovery media o oo ee eeeeeeeeeeeeneeeeeeeeentaeeeeeeeeeteeeeeeseaaes 87 Changi
58. nal docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting S
59. nent replacement procedures 37 Replacing the hard drive Reverse this procedure to reassemble and install the hard drive Memory module A WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object Ey NOTE To use a dual channel configuration with a second memory module be sure that both memory modules are identical Description Spare part number 4 GB PC3 12800 1600 MHz 641369 001 2 GB PC3 12800 1600 MHz 652972 001 Before removing a memory module follow these steps CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state or in Hibernation 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer po Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on pa
60. ng adhesive 641369 001 4 GB PC3 12800 1600 MHz memory module 641672 001 320 GB 7200 rpm hard drive 645193 001 320 GB 5400 rpm hard drive 652972 001 2 GB PC3 12800 1600 MHz memory module 655795 001 WLAN Atheros 9485GN 802 11b g n 1x1 WiFi Adapter and 3012 Bluetooth 4 0 Combo Adapter select models only 656120 001 WLAN Ralink RT5390BC8 802 11b g n 1x1 WiFi and Bluetooth 3 0 HS Combo Adapter Sequential part number listing 21 Spare part number Description 657325 001 669299 001 669300 001 WLAN Broadcom 4313GN 802 11b g n 1x1 WiFi Adapter and 20702 Bluetooth 4 0 HS Combo Adapter 500 GB 5400 rpm hard drive 640 GB 5400 rpm hard drive 670691 001 WLAN Ralink RT5390R 802 11b g n 1x1 WiFi Adapter 675794 001 WLAN Atheros HB125 802 11b g n 1x1 WiFi Adapter select models only 676521 001 1 TB 5400 rpm hard drive 680551 001 Fan 680563 001 Rubber Kit includes rubber feet 680571 001 Thermal Material Kit includes replacement thermal paste and pads 680577 001 Webcam microphone module 681800 001 Keyboard for use in the United States black 681800 031 681800 041 681800 051 681800 061 Keyboard for use in the United Kingdom black Keyboard for use in Germany black Keyboard for use in France black Keyboard for use in Italy black 681800 071 Keyboard for use in Spain black 681800 131 Keyboard for use in Portugal black
61. ng the computer boot Order eee eceeeeeeee settee eeeeeetetteeeeeeeeeee 87 amp Power cord SOE FAQUIFGINGING siicssicasssccscessasicssivivenasdiasvenediielaiaviekade seakavinedes sneanussdas pisaubeadad paaia veedadaaadsvvidedaiaaas 89 Requirements for all Countries ccccccccecee cece eeeeeeeeeaaeee cee a a EEEE AEE ESEE 89 Requirements for specific countries ANd regions ecceeeeeeeeeeeeeeeecaaeaaecaecceeceeeeeeeeeeeeseeeeeeteeenetes 90 S Recline vex ce ceed exch cod seca disease pediov ex Races oad eve tea cece ea eedeevmmtieette tse 92 PRM EA cu cov saan duces cis saab E v s tags ek td oss to saps ses E E EE nite A A E E as ere Goo 93 vii viii 1 Product description Category Product Name Description HP Pavilion g6 Notebook PC Processors AMD A10 4600M processor 3 2 GHz 2 3 GHz 1600 MHz 4 0 MB L2 cache DDR3 quad core 35W AMD A8 4500M processor 2 8 GHz 1 9 GHz 1600 MHz 4 0 MB L2 cache DDR3 quad core 35W AMD A6 4400M processor 3 2 GHz 2 7 GHz 1600 MHz 1 0 MB L2 cache DDR3 dual core 35W Chipset AMD A70M FCH Graphics Internal Graphics UMA e AMD Radeon HD 7660G graphics supporting HD decode DX11 and HDMI for use with computer models equipped with an AMD A10 4600M processor e AMD Radeon HD 7640G graphics supporting HD decode DX11 and HDMI for use with computer models equipped with an AMD A8 4500M processor e AMD Radeon HD 7520G graphics s
62. nsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on page 34 Remove the hard drive see Xref Error Target does not exist Remove the keyboard see Keyboard on page 43 Remove the top cover see Top cover on page 47 Remove the speakers 1 There are two clips that hold the left speaker in place 1 Ey NOTE A previously removed top cover screw also secures the right speaker in place 2 3 Rotate and lift the left speaker from the top cover 2 Release the speaker cable from the clips built into the top cover Remove one PM 2 5 x 3 5 screw 3 from the right speaker that secures it to the top cover 2 Ey NOTE This screw also secures the power button board to the top cover 50 Chapter 4 Removal and replacement procedures 4 Lift the speakers from the top cover 4 Reverse this procedure to install the speakers Power button board Description Spare part number Power button board 683549 001 Before removing the power button board follow these
63. omponent discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V 26 Chapter 4 Removal and replacement procedures Typical electrostatic voltage levels Relative humidity Preliminary replacement requirements Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 27 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a
64. play bracket with hinges 681813 001 Wireless antenna includes wireless antenna transceivers and cable 681814 001 Blu ray ROM DVD R RW Super Multi Double Layer Drive 681815 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 681816 001 Service Door included in Plastics kit 681817 001 39 6 cm 15 6 in high definition BrightView LED display panel 681819 001 Display screw kit 681820 001 Screw kit 681821 001 Speaker assembly includes cable 681823 001 Top cover for use in Ruby red computer models 681824 001 Top cover for use in Winter blue computer models 681825 001 Top cover for use in Sparkling black computer models 682742 001 Optical drive cable 682744 001 Power connector 682745 001 Hard drive hardware kit includes hard drive cable hard drive bumpers and hard drive bracket and screws 683027 001 Heat sink for use only with computer models equipped with UMA video memory 683028 001 Heat sink for use only with computer models equipped with discrete video memory 683029 001 System board for use only with computer models equipped with UMA video memory includes replacement thermal material 683030 001 System board for use only with computer models equipped with a graphics subsystem with 1 GB of switchable discrete video memory includes replacement thermal material 683031 001 System board for use only with computer models equipped with a graphics subsystem with 2 GB of switchable discrete video memory includes replacement
65. pulling the module away from the slot at an angle 3 EY NOTE The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket Reverse this procedure to install the WLAN module 42 Chapter 4 Removal and replacement procedures Keyboard Ey NOTE The keyboard spare part kit includes a keyboard cable Description Spare part number Keyboard e For use in the United States Black 681800 001 e For use in the United Kingdom Black 681800 031 e For use in Germany Black 681800 041 e For use in France Black 681800 051 e For use in Italy Black 681800 061 e For use in Spain Black 681800 071 e For use in Portugal Black 681800 131 e For use in Turkey Black 681800 141 e For use in Greece Black 681800 151 e For use in Saudi Arabia Black 681800 171 e For use in Hungary Black 681800 211 e For use in Russia Black 681800 251 For use in Bulgaria Black 681800 261 For use in Romania Black 681800 271 e For use in Japan Black 681800 291 e For use in Europe Black 681800 A41 e For use in Taiwan Black 681800 AB1 e For use in Korea Black 681800 AD1 e For International use Black 681800 B31 e For use in Adriatics Black 681800 BA1 e For use in Israel Black 681800 BB1 e For use in Switzerland Black 681800 BG1 e For use in Canada Black 681800 DB1 e For use in the Netherlands Black 681800 DH1 For use in the Czech Republic
66. puter o Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 5 Remove the service door see Service door on page 33 Remove the optical drive 1 Using a small Phillips screwdriver remove the PM 2 5 x 6 5 screw 1 that secures the optical drive to the computer N Insert a screwdriver or other narrow tool through the release access hole 2 in the bottom of the computer Push the rear of the optical drive until it is released 34 Chapter4 Removal and replacement procedures 3 Pull the optical drive 3 out from the front until the optical drive is completely removed from the computer 4 Remove the 2 PM 2 0 x 3 0 screws 1 that secure the optical drive bracket to the optical drive and then remove the bracket 2 from the optical drive 5 Insert a straightened paper clip 1 into the release access opening in the bezel Component replacement procedures 35 6 Press the release tab 2 and remove the bezel from the tab side 3 7 Remove the bezel 4 from the optical drive Reverse this procedure to reassemble and install the optical drive Hard drive NOTE The hard drive spare part kit does not include the hard drive cable hard drive bumpers or hard drive bracket and screws Description Spare part number Supports the following 9 50 mm 6 35 c
67. r countries or regions must meet the requirements of the country and region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 89 Requirements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Ta
68. s Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Component replacement procedures This chapter provides removal and replacement procedures There are as many as 63 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Component replacement procedures 29 Service label When ordering parts or requesting information provide the computer serial number and model number provided on the service label Serial XXXXXXXX MM o a Product AAXAMAXX S E E Warranty ly yOy Model SOCK Item Description Function 1 Product name The name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description select models only This is the alphanumeric identifier needed to locate documents drivers and support for the computer Computer feet Description Spare part number Rubber feet kit 680
69. s are located in Help and Support Display 5 6 Top Buttons and speakers Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and the operating system shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or see the HP User Guide 2 Speakers 2 Produce sound Chapter 2 External component identification Component 1 esc key Description Displays system information when pressed in combination with the fn key select models only 2 fn key Displays system information when pressed in combination with the esc key select models only 3 ae Operating system logo key Displays the Start menu 4 Action keys Execute frequently used system functions 5 Operating system applications key Displays a shortcut menu for items beneat
70. sconnect the power connector cable 1 from the system board 2 Remove the power connector from the the base enclosure 2 Reverse this procedure to install the power connector System board Description Spare part number For use only with computer models equipped with UMA video memory 683029 001 For use only with computer models equipped with 2048 MB of dedicated discrete video memory 683031 001 For use only with computer models equipped with 1024 MB of dedicated discrete video memory 683030 001 System board thermal pad kit includes replacement thermal material 680571 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 5 Remove the service door see Service door on page 33 64 Chapter 4 Removal and replacement procedures o Ng 9 Remove the optical drive see Optical drive on page 34 Remove the hard drive see Xref Error Target does not exist Remove the keyboard see Keyboard on page 43 Remove the top cover See Top cover on page 47 When replacing the sys
71. splay panel cable The display panel cable includes the webcam microphone module cable and is available in the Display Cable Kit Component replacement procedures 61 10 Ifit is necessary to replace the wireless antenna cables and transceivers a Release the wireless antenna cables from the clips 1 built into the display enclosure Release the wireless antenna transceivers 2 from the display enclosure The wireless antenna transceivers are attached to the display enclosure with double sided tape c Remove the wireless antenna cables and transceivers f Reverse this procedure to reassemble and install the display assembly USB board Description Spare part number USB board includes cable 683547 001 Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer o Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on page 34 aS SS Remove the hard drive see Xref Error Target does not exist 62 Chapter4 Removal and replacement procedur
72. steps 1 gt p nN 2S Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on page 34 Remove the hard drive see Xref Error Target does not exist Remove the keyboard see Keyboard on page 43 Remove the top cover see Top cover on page 47 Remove the speakers see Speakers on page 50 Component replacement procedures 51 Remove the power button board 1 Turn the top cover upside down with the front toward you EY NOTE The power button board is secured by a screw that was previously removed when releasing the speaker 2 Release the tape securing the power button board cable and remove the power button board and cable Reverse this procedure to install the power button board 52 Chapter4 Removal and replacement procedures TouchPad button board Description Spare part number TouchPad button board includes cable 683548 001 Before removing the TouchPad button board follow these steps 1 v oN oP
73. tach it Ey NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal material is included with the base enclosure heat sink processor and system board spare part kits Reverse this procedure to install the PCH heat sink Processor Ey NOTE The processor spare part kit includes replacement thermal material Description Spare part number AMD A10 4600M processor 3 2 GHz 2 3 GHz 1600 MHz 4 0 MB L2 cache DDR3 quad core 683046 001 35W AMD A8 4500M processor 2 8 GHz 1 9 GHz 1600 MHz 4 0 MB L2 cache DDR3 quad core 683048 001 35W AMD A6 4400M processor 3 2 GHz 2 7 GHz 1600 MHz 1 0 MB L2 cache DDR3 dual core 35W 683047 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 72 Chapter4 Removal and replacement procedures e oe ee 10 11 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on pa
74. tart gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions hopes After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly 76 Chapter5 Using Setup Utility BIOS and System Diagnostics To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 77 6 Specifications Computer specifications Dimensions Depth 24 5 cm 9 6 in Width 37 4 cm 14 7 in Height front to rear 3 1 to 3 6 cm 1 2 to 1 4 in Weight lowest weight configuration lt 2 5 kg 5 5 Ibs Input pow
75. tem board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory module see Memory module on page 38 RTC battery see RTC battery on page 67 Fan and heat sink see Fan and heat sink on page 68 PCH heat sink see PCH heat sink on page 71 Processor see Processor on page 72 Remove the system board 1 Disconnect the following cables from the system board 1 Display panel cable 2 Optical drive cable 3 USB board cable 4 Power connector cable Remove the PM 2 5 x 4 5 screw 1 that secures the system board to the base enclosure Lift the right side of the system board 2 until it rests at an angle Component replacement procedures 65 4 Remove the system board 3 by sliding it up and to the right at an angle Reverse this procedure to install the system board 66 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery includes cable and double sided tape 637193 001 Before removing the RTC battery follow these steps 1 9 N O OS Dp moe 10 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the
76. the flash drive or the number of blank DVD discs that will be required Use DVD R DVD R DVD R DL DVD R DL discs or a flash drive Do not use rewriteable discs such as CDRW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Be sure that the computer is connected to AC power before you begin creating the recovery media The creation process can take up to an hour or more Do not interrupt the creation process Store the recovery media in a safe location separate from the computer If necessary you can exit the program before you have finished creating the recovery media The next time you open HP Recovery Manager you will be prompted to continue the process Creating backups 83 Creating the recovery media 1 Select Start and type recovery in the search field Select Recovery Manager from the list Allow the action to continue if prompted 2 Click Recovery Media Creation 3 Follow the on screen instructions to continue To recover see Recovering the original system using
77. thermal material 683046 001 AMD A10 4600M processor 3 2 GHz 2 3 GHz 1600 MHz 4 0 MB L2 cache DDR3 quad core 35W 683047 001 AMD A8 4500M processor 3 2 GHz 2 1 GHz 1600 MHz 1 0 MB L2 cache DDR3 quad core 35W 683048 001 AMD A6 4400M processor 3 0 GHz 2 6 GHz 1600 MHz 4 0 MB L2 cache DDR3 dual core 35W 683547 001 USB board includes cable Sequential part number listing 23 Spare part number Description 683548 001 TouchPad button board 683549 001 Power button board 683843 001 PCH heat sink 684061 001 TouchPad LED board 24 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When s
78. to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard 46 Chapter 4 Removal and replacement procedures Top cover Ef NOTE The top cover spare part kit includes the TouchPad Description Spare part number Ruby red 681823 001 Winter blue 681824 001 Sparkling black 681825 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer 9 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on page 34 Remove the hard drive see Xref Error Target does not exist P nN o p p Remove the keyboard see Keyboard on page 43 When replacing the top cover be sure that the following components are removed from the defective top cover and installed on the replacement top cover e Power button board and cable see Power button board on page 51 e TouchPad button board and cable see TouchPad button board on page 53
79. tom of the screen Ey NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fnt esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter Starting Setup Utility BIOS 75 Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optio
80. upporting HD decode DX11 and HDMI for use with computer models equipped with an AMD A6 4400M processor Switchable Discrete Graphics e AMD Radeon HD 7670M with 2 GB of dedicated video memory 128 MB x 16 DDR3 900 MHz x 8 pcs 128 bit M2 package supports HD Decode DX11 HDMI and PX5 e AMD Radeon HD 7670M with 1 GB of dedicated video memory 64 MB x 16 DDR3 900 MHz x 8 pcs 128 bit M2 package supports HD Decode DX11 HDMI and PX5 Dual graphics e AMD Radeon HD 7660G HD 7670M Dual Graphics for computer models equipped with an AMD A10 4600M APU and AMD Radeon HD 7670M graphics card e AMD Radeon HD 7640G HD 7670M Dual Graphics for computer models equipped with an AMD A8 4500M APU and AMD Radeon HD 7670M graphics card e AMD Radeon HD 7520G HD 7670M Dual Graphics for computer models equipped with an AMD A6 4400M APU and AMD Radeon HD 7670M graphics card no support for 1 DIMM memory Display Panel 39 6 cm 15 6 in high definition HD light emitting diode LED SVA BrightView 1366768 display typical brightness 200 cd m2 nits All display assemblies include two wireless local area network WLAN antenna cables Supports 16 9 ultra wide aspect ratio 2 Category Description Memory 2 customer accessible upgradable SODIMM slots DDR3 1333 MHz Dual Channel Support Supports the following configurations up to 8 GB e 8192 MB total system memory 4096 2 No support for 32 bit OS e 6144 MB total system
81. urity cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right side 11 Bottom components OOSA Component 1 Battery bay Description Holds the battery 2 i Battery release latch Releases the battery from the battery bay 3 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Service door 4 KC h Provides access to the keyboard optical drive hard drive wireless module and memory modules CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact customer support through Help and Support 12 Chapter2 External component identification 3 Illustrated parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located in the battery bay of the computer lt lt Sera XXXXXXXX mm TTD TLL i Product XXKXXXXX MNTIANOIIO AOE EO AEN AE O A Warranty lyly0y AKAKA
82. ust be Type HVCTF 3 conductor 1 25 mm conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark For 127 V ac the flexible cord must be Type SVT or SJT 3 conductor 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HO5VV F 3 conductor 0 75 mm or 1 00 mm2 conductor size with plug BS 1363 A with BSI or ASTA marks Requirements for specific countries and regions 91 9 Recycling When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP website at www hp com recycle 92 Chapter9 Recycling Index A AC adapter light 11 spare part numbers 20 action keys identifying 7 antenna locations 5 removal 62 spare part number 18 56 audio product description 2 audio in microphone jack identifying 10 audio out headphone jack identifying 10 B backups 83 base enclosure spare part number 16 battery removal 32 spare part numbers battery bay 12 battery release latch 12 bezel spare part number 18 BIOS determining version 75 downloading an update 76 updating 75 Blu ray Disc ROM and DVD R
83. verse this procedure to reassemble and install the fan and heat sink 70 Chapter 4 Removal and replacement procedures PCH heat sink Description Spare part number PCH heat sink 683843 001 Before removing the PCH heat sink follow these steps 1 o oN S m mope 9 10 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on page 34 Remove the hard drive see Xref Error Target does not exist Remove the keyboard see Keyboard on page 43 Remove the top cover see Top cover on page 47 Remove the system board see System board on page 64 Remove the PCH heat sink i Remove the two PM 2 0 x 3 0 screws 1 that secure the PCH heat sink to the system board Component replacement procedures 71 2 Remove the PCH heat sink by lifting straight up 2 Ey NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to de
84. we oe oF Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service door see Service door on page 33 Remove the optical drive see Optical drive on page 34 Remove the hard drive see Xref Error Target does not exist Remove the keyboard see Keyboard on page 43 Remove the top cover see Top cover on page 47 Remove the TouchPad button board and cable a 2 W gt Turn the top cover upside down with the front toward you Release the ZIF connector to which the TouchPad button board cable is connected and then disconnect the TouchPad button board cable 1 from the back of the TouchPad Remove the PM 2 5 x 2 5 screw 2 that secures the TouchPad button board cable to the top cover Lift the front edge of the TouchPad button board 3 until it is released from the clips built into the top cover Component replacement procedures 53 5 Lift the TouchPad button board 4 slightly to perform the next step 6 Carefully invert the TouchPad button board 1 7 Release the ZIF connector to which the TouchPad LED board cable
85. with ground pin supports 3 pin DC connector for computer models equipped with a graphics subsystem with switchable discrete memory only 65 W RC V HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector for computer models equipped with a graphics subsystem with UMA memory only Security Security lock slot Operating system Serviceability Chapter 1 Product description Preinstalled Windows 7 Professional 64 bit Windows 7 Home Premium 64 bit Windows 7 Home Basic 64 bit FreeDOS SUSE Linux End user replaceable parts AC adapter Battery system Hard drive Keyboard Memory modules 2 Optical drive WLAN module 2 External component identification Display Item Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with WLAN devices 2 Internal microphone Records sound 3 Webcam Records video and captures still photographs To use the webcam select Start gt All Programs gt CyberLink YouCam gt CyberLink YouCam 4 Webcam light On The webcam is in use The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notice

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