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HP Pavilion dv7-6c20us

1. A O Hp 46 Chapter3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Magnetic screwdriver e Phillips PO and P1 screwdrivers e Flat bladed screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures amp NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Preliminary replacement requirements 47 Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that c
2. Ug ou Before removing the heat sink follow these steps 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 54 5 Remove the following components a Hard drive see Hard drive on page 59 b Optical drive see Optical drive on page 57 c Switch cover see Switch cover on page 69 d Keyboard see Keyboard on page 71 e Speaker assembly see Speaker assembly on page 75 f Display assembly see Display assembly on page 76 g Top cover see Top cover on page 85 h System board see System board on page 94 Remove the heat assembly amp NOTE Steps 1 through 3 apply only to computer models equipped with graphics subsystems with discrete memory See steps 4 through 6 for heat sink removal instructions for computer models equipped with graphics subsystems with UMA memory 1 Turn the system board upside down with the expansion port 3 and external monitor port toward you 2 Loosen the seven Phillips PM2 0x10 0 captive screws 1 that secure the heat sink assembly to the s
3. Asia Pacific countries and regions 483275 371 Japan 483275 291 Belgium 483275 A41 Latin America 483275 161 Brazil 483275 201 The Netherlands 483275 B31 The Czech Republic 483275 221 The People s Republic of China 483275 AA1 Denmark Norway and Sweden 483275 DH1 Portugal 483275 131 Europe the Middle East 483275 021 Russia 483275 251 and Africa France 483275 051 Saudi Arabia 483275 171 French Canada 483275 121 Spain 483275 071 Germany 483275 041 Switzerland 483275 111 Greece 483275 151 Thailand 483275 281 Hong Kong 483275 AC1 Turkey 483275 141 Italy 483275 061 The United Kingdom 483275 031 Israel 483275 BB1 The United States 483275 001 Before removing the keyboard follow these steps 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 54 5 Remove the accessory cover see Hard drive on page 59 6 Remove the switch cover see Switch cover on page 69 Component replacement procedures 71 Remove the keyboard 1 Turn the computer upside down with the front toward you 2 Remove the Phillips PM2 5x13 0 screw that secures
4. 16 3 Illustrated parts catalog S a C EE 17 Computer major components sssssssssssssessssseseseee enses iae sin nn nn Ea N E Eae 18 Display assembly componens ranir 1 I netos ee exer aer Dane Rer D DE deua edo de etd deae pad dns 29 AntiGlare display assembly spare parts ssssssssssseeeeeeee nen 29 BrightView display assembly spare parts ssssssssse eene 31 Etica dE r 33 Cable 3 Rm 34 Mass Io Tr To do ITem 35 Miscellaneous parts 36 Sequential part number listing essem nnne n nennen retenir s nnne 37 4 Removal and replacement procedures Preliminary replacement requirements ssssssssssssssseeeeeeeeeee eene n nennen 47 Tools required c nee Rime iret i vtt E ee pgs 47 Service consideratlons ds erede er esses cec a esu verus e ens ux uasa tes dva eE 47 PIASUG PANS p M 47 Cables and connectors sess menn 48 Drive handling eire ipa e o om ede to ops Ee eee Deren axes 48 vii Grounding QUICElINES ETE 49 Electrostatic discharge damage ssssssee eee 49 Packaging and transporting guidelines sseeessessss 50 Workstation guidelines 2 2 eranc ccc dnd coc d eee acd eu 50 Equipment guidelines ssssene 51 Unknown USEF passwor
5. sssssssssssssssseeeee eene 164 11 Recycling lari m 165 BISA TREE 165 1 Product description Category Description Computer Computer Computer models models equipped models equipped equipped with with AMD with AMD Intel processors processors and processors and and graphics graphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Product Name HP Pavilion dv7 Entertainment PC Y Y Y Processors AMD processors AMD Turion Ultra Dual Core 35W Y y ZM 86 2 40 GHz with 2 MB L2 cache AMD Turion Ultra Dual Core 35W ZM 82 v Y 2 20 GHz with 2 MB L2 cache AMD Turion Ultra Dual Core 35W ZM 80 vV Y 2 10 GHz with 2 MB L2 cache AMD Turion Dual Core 35W RM 70 Y Y 2 00 GHz with 1 MB L2 cache AMD Athlon X2 Dual Core 35W QL 60 V Y 1 90 GHz with 1 MB L2 cache Intel amp processors Intel Core 2 Duo T9600 2 80 GHz with Y 6 MB L2 cache and 1066 MHz front side bus FSB Intel Core2 Duo T9400 2 53 GHz with 6 N MB L2 cache and 1066 MHz FSB Intel Core Duo T8600 2 40 GHz with 3 Y MB L2 cache and 1066 MHz FSB Intel Core Duo T8400 2 26 GHz with 3 Y MB L2 cache and 1066 MHz FSB Chipset Northbridge AMD M770 chipset ATI V Radeon HD 3450 graphics Northbridge AMD M780G chipset ATI V Radeon HD 3200 graphics Southbridge AMD SB700 Y Y Northbridge Intel PM45 Y
6. Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 49 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an io
7. Before removing the TouchPad button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 54 5 Remove the following components a Hard drive see Hard drive on page 59 b Optical drive see Optical drive on page 57 c Switch cover see Switch cover on page 69 90 Chapter 4 Removal and replacement procedures d Keyboard see Keyboard on page 71 e Speaker assembly see Speaker assembly on page 75 f Display assembly see Display assembly on page 76 g Top cover see Top cover on page 85 Remove the TouchPad on off button board Turn the top cover upside down with the front toward you Release the ZIF connector to which the TouchPad button board cable 1 is attached and then disconnect the cable from the TouchPad board Remove the two Phillips PM2 5x4 0 screws 2 that secure the TouchPad button board to the top cover Remove the TouchPad button board 3 and cables from the top cover e i l l t a oL i Reverse this procedure to install the TouchP
8. T ua Se n T 4 m Where used 4 screws that secure the hard drive bracket to the hard drive Phillips PM3 0x4 0 screw 143 Phillips PM2 5x13 0 captive screw 34mm Color Quantity Length Thread Head diameter Black 9 13 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the switch cover to the computer 2 One screw that secures the keyboard to the computer 144 Chapter 7 Screw listing Where used 3 screws that secure the display assembly to the computer Where used 4 screws that secure the top cover to the base enclosure Phillips PM2 5x13 0 captive screw 145 Phillips PM2 0x3 0 broad head screw S mm liil Color Quantity Length Thread Head diameter Black 5 3 0 mm 2 0 mm 7 0 mm Where used 2 screws that secure the fingerprint reader board to the top cover 146 Chapter7 Screw listing Phillips PM2 5x6 0 screw m mm liil Color Quantity Length Thread Head diameter Silver 11 6 0 mm 2 5 mm 5 0 mm gt gt sat Where used 3 screws that secure the display assembly to the computer Where used 2 screws that secure the display bezel to the display enclosure Phillips PM2 5x6 0 screw 147 Where used 6 screws that secure the top cover to the base enclosure 148 Chapter7 Screw listing Phillips PM2 5x4 0 broad head screw F I Color Quantity Length Thread Head diameter Silver 2 4 0 mm 2 5 mm 6 0 mm Where used
9. 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 54 5 Remove the accessory cover see Hard drive on page 59 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the WLAN module NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the two Phillips PM2 0x4 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 3 Remove the WLAN module 3 by pulling it away from the slot at an angle NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion into the WLAN module slot Reverse this procedure to install a WLAN module Memory module Description Spare part number 2048 MB memory module 667 MHz PC2 6400 1 DIMM 480382 001 1024 MB memory module 667 MHz PC2 6400 1 DIMM 480381 001 512 MB memory module 667 MHz PC2 6400 1 DIMM 480380 001 Component replacement procedures 67 Before removing the memory module follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the compute
10. Optical drive see Optical drive on page 57 Switch cover see Switch cover on page 69 Keyboard see Keyboard on page 71 Speaker assembly see Speaker assembly on page 75 Display assembly see Display assembly on page 76 Top cover see Top cover on page 85 System board see System board on page 94 Remove the TV tuner module cable 1 2 Remove the TV tuner module cable from the routing channel 1 built into the base enclosure Remove the TV tuner antenna connector 2 from the clip built into the base enclosure Remove the TV tuner module cable 3 Reverse this procedure to install the TV tuner module cable 104 Chapter 4 Removal and replacement procedures Heat sink Ef NOTE All heat sink spare kits include replacement thermal material Description Spare part number For use only with computer models equipped with AMD processors and graphics subsystems with 488879 001 discrete memory For use only with computer models equipped with AMD processors and graphics subsystems with 490503 001 UMA memory For use only with computer models equipped with Intel processors and graphics subsystems with 480472 001 and 512 MB of discrete memory 481144 001 For use only with computer models equipped with Intel processors and graphics subsystems with 480473 001 256 MB of discrete memory
11. Speaker assembly see Speaker assembly on page 75 Display assembly see Display assembly on page 76 Remove the top cover T 2 Turn the computer upside down with the front toward you Remove the four Phillips PM2 5x13 0 screws that secure the top cover to the computer Component replacement procedures 85 3 Remove the eight Phillips PM2 5x4 0 screws secure the top cover to the computer 4 Disconnect the Bluetooth module cable 1 from the system board 5 Release the ZIF connector to which the TouchPad cable 2 is attached and disconnect the cable from the system board 6 Release the ZIF connector to which the fingerprint reader board cable 3 is attached and disconnect the cable from the system board Pad p Ye aT 86 Chapter4 Removal and replacement procedures 7T Remove the six Phillips PM2 5x6 0 screws that secure the top cover to the base enclosure 8 Remove the five Phillips PM2 5x4 0 screws that secure the top cover to the base enclosure 9 Lift the rear edge of the top cover 1 until it disengages from the computer and then lift the top cover 2 up and remove it Reverse this procedure to install the top cover Component replacement procedures 87 Fingerprint reader board Description Spare part number Fingerprint reader board includes cable 480476 001 Before removing the fingerprint reader board follow these steps Shut down the computer
12. E Dual channel support m m 2 Chapter 1 Product description Category Description Computer Computer Computer models models equipped models equipped equipped with with AMD with AMD Intel processors processors and processors and and graphics graphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Supports up to 4096 MB system memory vV Y V e 4096 MB total system memory 2048 MB x 2 dual channel e 3072 MB total system memory 2048 MB x 1 1024 x 1 e 2048 MB total system memory 1024 MB x 2 dual channel e 2048 NMB total system memory 2048 MB x 1 e 1024 MB total system memory 512 MB x 2 dual channel e 1024 MB total system memory 1024 MB x 1 Hard drives Supports all Serial ATA SATA 9 5 mm vV V V 2 5 inch hard drives Supports up to 2 hard drives Y Y V Support for Accelerometer hard N Y V drive protection Support for solid state drive SSD on V Y Y dual hard drive configurations with SSD set as the primary drive Dual hard drive configurations Y Y V e 640 GB 320 GB 5400 rpm x 2 e 500 GB 250 GB 5400 rpm x 2 e 320 GB 160 GB 7200 rpm x 2 e 320 GB 160 GB 5400 rpm x 2 e 64 GB SSD 320 GB 5400 rpm Single hard drive configurations V V V e 320 GB 54
13. Remove the following components a b g h Hard drive see Hard drive on page 59 Optical drive see Optical drive on page 57 Switch cover see Switch cover on page 69 Keyboard see Keyboard on page 71 Speaker assembly see Speaker assembly on page 75 Display assembly see Display assembly on page 76 Top cover see Top cover on page 85 System board see System board on page 94 Remove the modem module cable L 2 Remove the RJ 11 jack 1 from the clip built into the base enclosure Remove the modem module cable 2 from the clips and routing channel built into the base enclosure Reverse this procedure to install the modem module cable Component replacement procedures 103 TV tuner module cable amp NOTE The TV tuner module cable is included in the Cable Kit spare part number 480474 001 Before removing the TV tuner module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 54 Remove the following components a b g h Hard drive see Hard drive on page 59
14. Backing up your information When to back up e On a regularly scheduled basis amp NOTE Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Backup suggestions e Create a set of recovery discs using Recovery Manager e Create system restore points using the Windows System Restore feature and periodically copy them to disc e Store personal files in the Documents folder and back up these folders periodically e Backup templates stored in their associated programs e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit Paste Using system restore points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system 99 Ef NOTE Recovering to an earlier restore point does not affect data files sa
15. Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 454619 001 CATSE cable 459263 001 Broadcom BCM4312 802 11b g WLAN module for use only with computer models equipped with Intel processors in Ant
16. Q HP Pavilion dv7 Entertainment PC Maintenance and Service Guide Copyright 2008 Hewlett Packard Development Company L P Athlon and Turion are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2008 Document Part Number 469058 001 MSG revision history Revision A Publication date October 2009 Description The audio infrared board spare part kit does not include an audio infrared board cable The audio infrared board cable is included in the Cable Kit spare part number 480474 001 The information was updated in the following locations Computer major components on page 18 Sequential part number listing on page 37 and Removal and replacement procedures on page 47 iv MSG revision history Safet
17. Security menu Select To do this Administrator password Enter change or delete an administrator password Power On Password Enter change or delete a power on password System Configuration menu Select To do this Language Support Change the Setup Utility language Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology Enable disable the processor Virtualization Technology Processor C4 State select Enable disable the processor C4 sleep state models only LAN Power Saving select Enable disable LAN Power Saving When enabled saves power when the computer models only is in DC mode Card Reader 1394 Power Saving select Enable disable Card Reader 1394 Power Saving When enabled saves power when models only the computer is in DC mode 114 Chapter5 Setup Utility Select To do this Fan Always On Enabled disable Fan Always On When enabled the computer fan will always be on Boot Options Set the following boot options e f9 and f10 Delay sec Set the delay for the f9 and f10 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 e CD ROM boot Enable disable boot from CD ROM e Floppy boot Enable disable boot from diskette e Internal Network Adapter boot Enable disable boot from Internal Network Adapter e Boot Order Set the boot order for E USB Floppy Internal CD DVD ROM Drive Hard dr
18. Trinidad and Tobago the U S Virgin Islands and the United States 482260 002 Atheros AR9280 802 11a b g n WLAN module for use only with computer models equipped with AMD processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles
19. the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe e Atheros AR2425 802 11b g for use in Antigua and Barbuda Barbados Belize 459339 001 Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Computer major components 23 Item Description Spare part number e Atheros AR2425 802 11b g for use in Afghanistan Albania Algeria Andorra 459339 002 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark D
20. 2 screws that secure the subwoofer to the base enclosure Phillips PM2 5x4 0 broad head screw 149 Phillips PM2 0x10 0 captive screw Em mm hindi uud Color Quantity Length Thread Head diameter Silver Up to 7 10 0 mm 2 0 mm 6 0 mm Where used 7 captive screws that secure the heat sink assembly to the system board on computer models equipped with graphics subsystems with discrete memory screws are spring loaded and secured by C clips 150 Chapter7 Screw listing Where used 4 captive screws that secure the heat sink assembly to the system board on computer models equipped with graphics subsystems with UMA memory screws are spring loaded and secured by C clips Phillips PM2 0x10 0 captive screw 151 8 Backup and Recovery Recovering system information Recovery after a system failure is as complete as your most current backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Making a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs
21. If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 1 2 3 4 5 a b c d e f g Remove the battery see Battery on page 54 Remove the following components Hard drive see Hard drive on page 59 Optical drive see Optical drive on page 57 Switch cover see Switch cover on page 69 Keyboard see Keyboard on page 71 Speaker assembly see Speaker assembly on page 75 Display assembly see Display assembly on page 76 Top cover see Top cover on page 85 Remove the fingerprint reader board 1 Turn the top cover upside down with the front toward you 2 Remove the two Phillips PM2 0x3 0 broad head screws 1 that secure the fingerprint reader board to the top cover 88 Chapter 4 Removal and replacement procedures 3 Remove the fingerprint reader board 2 and cable from the top cover Reverse this procedure to install the fingerprint reader board TouchPad on off button board Description Spare part number TouchPad on off button board includes cable 481392 001 Before removing the TouchPad on off button board follow these steps 1 om pom Sh
22. If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 54 Remove the optical drive 1 Position the computer with the front toward you 2 Remove the Phillips PM2 5x5 0 screw 1 that secures the optical drive to the computer Component replacement procedures 57 3 Insert a thin tool such as a paper clip 2 into the disc tray release access hole The optical drive disc tray is partially ejected from the optical drive 4 Use the disc tray frame to slide the optical drive 3 out of the computer Q 5 Remove the optical drive 6 fitis necessary to replace the optical drive bracket position the optical drive with the optical drive bracket toward you 7 Remove the two Phillips PM2 0x4 0 screws 1 that secure the optical drive bracket to the optical drive 8 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive 58 Chapter 4 Removal and replacement procedures Hard drive Ef NOTE All hard drive spare part kits include a hard drive bracket Description Spare part number 320 GB 5400 rpm 4804
23. Southbridge Intel ICH9M Y Category Description Computer Computer Computer models models equipped models equipped equipped with with AMD with AMD Intel processors processors and processors and and graphics graphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Graphics ATi Mobility Radeon HD 3450 with 256 vV MB of discrete graphics subsystem memory 32 MB x 16 DDR2 x 4 PCs Unified memory architecture UMA with Y shared video memory e Up to 358 MB of graphics subsystem memory on computer models equipped with 2048 MB or more of main system memory e Upto 251 MB of graphics subsystem memory on computer models equipped with 1024 MB e Memory size is dynamic change Discrete graphics subsystem memory V e GeForce 9650M GT Nvidia NB9P GS with 512 MB 32 MB x 16 DDR2 x8 PCs e GeForce 9300M GS Nvidia NB9M GEB with 256 MB 32 MB x 16 DDR2 x 4 PCs Panels e 17 0 inch WSXGA 1680 x 1050 vV Y Y AntiGlare e 17 0 inch WSXGA 1680 x 1050 vV V V BrightView e 17 0 inch WXGA 1440 x 900 Y Y AntiGlare e 170 inch WXGA 1440 x 900 N Y Y BrightView e AntiGlare glass panel cover V V V support e Support for lighted logo on Y V V display enclosure e Typical brightness 200 nits Memory 2 SODIMM slots Customer accessible upgradable PC2 6400 800 MHz DDR2 xS os AD om Qe xS ALD aes te 2 AL x9 o
24. e Phillips PM2 0x3 0 broad head screw Sequential part number listing Spare part Description number 371693 001 Wired headset with volume control 430958 001 Wireless laser mouse includes infrared transceiver 436238 001 Optical mouse 453730 001 Broadcom 4321 802 11a b g n WLAN module for use only with computer models equipped with AMD processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Sequential part number listing 37 Spare part Description number 453730 002 Broadcom 4321 802 11a b g n WLAN module for use only with computer models equipped with AMD processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar
25. 173 graphics 2 hard drives 3 keyboard 6 memory module 2 microphone 4 modem 4 operating system 6 optical drives 3 pointing device 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 TV tuner 5 webcam 4 wireless 4 product name 1 R rear components 14 recovering a program or driver 152 recovering from the dedicated recovery partition 156 recovering from the recovery discs 156 recovery 156 recovery discs 156 Recovery Manager 152 recovery partition 156 recovery system 152 remote control spare part numbers 36 39 removal replacement preliminaries 47 procedures 53 restore points 154 right side components 14 RJ 11 jack location 14 pin assignments 161 RJ 45 jack location 15 pin assignments 161 RTC battery removal 52 spare partnumber 28 41 52 174 Index Rubber Feet Kit spare part number 27 41 54 S safeguarding information 152 Screw Kit contents 133 spare partnumber 37 41 screw listing 133 secondary hard drive self test 115 security cable slot 15 security product description 6 service considerations 47 service tag 17 53 serviceability product description 6 Setup Utility changing the language 112 Diagnostics menu 115 display system information 112 exiting 113 Main menu 114 menus 114 restoring default settings 113 Security menu 114 starting 111 System Configuration memu 114 using 112 solid state drive SSD 152 speaker assembly remova
26. 2 10 GHz processor includes replacement thermal material 480852 001 AMD Turion Ultra ZM82 2 20 GHz processor includes replacement thermal material 480854 001 AMD Turion Ultra ZM86 2 40 GHz processor includes replacement thermal material 480856 001 AMD Athlon QL60 1 90 GHz processor includes replacement thermal material 480857 001 AMD Turion RM70 2 00 GHz processor includes replacement thermal material 480985 001 Intel Wi Fi Link 5100 802 11a b g n WLAN module for use only with computer models equipped with Intel processors in all countries and regions except Pakistan Russia and the Ukraine 481144 001 Heat sink for use only with computer models equipped with Intel processors and graphics subsystems with 512 MB of discrete memory includes replacement thermal material 481374 001 Intel Core2 Duo 2 53 GHz processor includes replacement thermal material 481375 001 Intel Core2 Duo 2 40 GHz processor includes replacement thermal material 481376 001 Intel Core2 Duo 2 26 GHz processor includes replacement thermal material 481377 001 Intel Core2 Duo 2 80 GHz processor includes replacement thermal material 481392 001 TouchPad on off button board includes cable Sequential part number listing 41 Spare part Description number 482260 001 Atheros AR9280 802 11a b g n WLAN module for use only with computer models equipped with AMD processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico
27. 2 microphones for use only with computer models equipped with an Intel processor includes webcam microphone and wireless antenna transceivers and cables 480380 001 512 MB memory module 667 MHz PC2 6400 1 DIMM 480381 001 1024 MB memory module 667 MHz PC2 6400 1 DIMM 480382 001 2048 MB memory module 667 MHz PC2 6400 1 DIMM 480385 001 8 cell 73 Wh 2 55 Ah Li ion battery for use with all computer models 480440 001 WXGA BrightView display panel for use only with computer models equipped with BrightView display assemblies includes display panel cable 480441 001 WSXGA BrightView display panel for use only with computer models equipped with BrightView display assemblies includes display panel cable 480442 001 Display Rubber Kit for use only with computer models equipped with BrightView display assemblies includes display bezel rubber screw covers 480443 001 Display Screw Kit for use only with computer models equipped with BrightView display assemblies 480444 001 Display bezel for use only with computer models equipped with BrightView display assemblies includes logo and display lid switch actuator magnet 480445 001 Display enclosure for use only with computer models equipped with BrightView display assemblies 480446 001 Webcam microphone module 480447 001 Display inverter 480448 001 Display hinges for use only with computer models equipped with BrightView
28. 57 specifications 120 Bluetooth module removal 74 spare partnumber 20 42 74 Bluetooth module cable illustrated 34 removal 91 boot options 115 boot order 115 bottom components 16 button components 9 button sound 114 buttons media 9 next fast forward 10 play pause 10 power 9 previous rewind 10 stop 10 volume mute 10 wireless 10 C Cable Kit contents 34 spare part number 20 34 41 cables service considerations 48 Card Reader Power Saving 114 CATSE cable spare part number 36 38 changing the Setup Utility language 112 chipset product description 1 CMOS clearing 52 components bottom 16 buttons 9 display 7 fingerprint reader 9 front 13 keyboard 11 left side 15 rear 14 right side 14 speakers 9 TouchPad 12 computer feet locations 54 spare partnumber 54 computer specifications 116 connectors service considerations 48 D Digital Media Slot 15 Digital Media Slot Light 15 diskette drive precautions 48 display assembly removal 56 spare partnumbers 19 39 44 46 56 Index 171 display bezel illustrated 31 release 56 removal 81 spare part number 31 40 82 Display Cable Kit spare part number 29 32 40 display components illustrated 19 31 recycling 165 display enclosure illustrated 29 32 removal 77 spare part numbers 29 32 40 41 44 45 78 display hinge illustrated 29 31 removal 380 83 spare part numbers 29 31 40 46 81 83 display inverter illustrated 29 31 removal 79
29. 59 specifications 119 Hard Drive Hardware Kit spare part number 28 40 59 hard drive self test 115 HDMI port location 15 pin assignments 160 headphone jack location 13 pin assignments 158 headset spare part number 36 37 heat sink removal 95 spare part numbers 26 41 44 45 95 hinge illustrated 29 31 removal 80 83 spare part numbers 29 31 40 46 81 83 l I O address specifications 126 128 infrared lens 13 interrupt specifications 123 124 125 J jacks audio in 13 audio out 13 headphone 13 microphone 13 modem 14 network 15 RJ 11 14 RJ 45 15 TV tuner antenna 14 K keyboard components 11 product description 6 removal 71 spare part numbers 19 42 71 keypad keys 11 keys embedded numeric keypad 11 esc 11 fn 11 function 11 Windows applications 11 Windows logo 11 L LAN Power Saving 114 language support 114 left side components 15 lights battery 13 Digital Media Slot 15 drive 13 optical drive 14 power 13 M mass storage devices spare part numbers 35 media button 9 memory map specifications 130 131 132 memory module location 16 product description 2 removal 67 spare part numbers 28 40 67 memory test 115 microphone locations 8 product description 4 microphone jack location 13 pin assignments 158 model name 1 modem jack location 14 pin assignments 161 modem module removal 93 spare part numbers 21 39 93 modem module cable illustrated 34 removal 10
30. 93 ice 94 Audio intrared boatd e tr tet eite teorie tee repone e ne E tte ana Sen TEL An Kd Yer e ERE edens 97 Biss M 98 dE EET 99 SUDWOOTER ssor RTL 100 Power connector cable sssssssssssssssessese eene nennen ESEE EEEE EEEE EE EEEE 102 Modem module Cable ia tette rae tas PEE aia E EEO AOT 103 TV tuner module cable 2 ttt er et tto teh eg ke ee adelanta a aa han ddan 104 n e EEE 105 PWOCOSS OM PEE 109 5 Setup Utility SicipieBu Ese 111 Usingithe Setup VUY cece ececee aces adacesn cc esueatacaceaddansedecsedgeuaedecessgavindeveedbudencesdeedslaneeataebviaessaeseviadees 112 Changing the language of the Setup Utility eees tennessee reed 112 viii Display system information znasa Anaa EA AA AEA 112 Restoring default settings in the Setup Utility sse 113 Exiting the Setup Utility rr rre eek an e eR RR eR RARE De evita 113 Setup SUC T Q 114 MEISTE 114 SiS EET 114 System Configuration menu sss ener rrr nennen 114 Diagnostics MENU s scrisese casted ddaad sacndaveesneasaadsdsdnaladeunladcasencsadedenavedes 115 6 Specifications Computer specifications ccccccccscccecceeeeeeeeee eee eeee eae ii aai a aaa aaaeaii 116 17 0 inch SXGA display specifications ccccceec
31. AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the computer 54 Chapter4 Removal and replacement procedures 3 Pivotthe battery 2 upward and remove it 3 from the computer To insert the battery insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated The battery release latch automatically locks the battery into place Component replacement procedures 55 Webcam microphone module NOTE This section applies only to computer models equipped with BrightView display assemblies NOTE fithas been determined that the webcam microphone module is the component that must be replaced to complete the computer repair the display assembly does not have to be removed Follow the procedures in this section to replace the webcam microphone module For information on replacing the display assembly and other display assembly internal components see Display assembly on page 76 Description Spare part number Webcam microphone module 480446 001 Before removing the webcam microphone module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices conn
32. Accessory cover 10 TouchPad button board includes 2 cables 491972 001 11 System boards include replacement thermal material For use only with computer models equipped with AMD processors e With RX781 Northbridge and ATI HD3450 discrete graphics subsystem memory 486541 001 e With M780G Northbridge and UMA graphics subsystem memory 486542 001 20 Chapter3 Illustrated parts catalog Item Description Spare part number For use only with computer models equipped with Intel processors e With PM45 Northbridge and nVidia NB9P GS discrete graphics subsystem 480365 001 memory and 512 GB of graphics subsystem memory e With PM45 Northbridge and nVidia NB9M GE discrete graphics subsystem 480366 001 memory and 256 GB of graphics subsystem memory 12 Modem modules NOTE The modem module spare part kits do not include a modem module cable The modem module cable is included in the Cable Kit spare part number 480474 001 For use in all countries and regions except Australia and New Zealand 461749 001 For use only in Australia and New Zealand 461749 011 13 USB boards includes cable For use only with computer models equipped with AMD processors 488886 001 For use only with computer models equipped with Intel processors 480479 001 14 Audio infrared board 480477 001 NOTE The audio infrared board spare part kit does not include an audio infrared board cable The audio infrared board
33. Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt EI Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino
34. HD ROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for Dual Layer HD DVD RW Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R Q 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode 120 Chapter6 Specifications Multiword DMA Mode DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD R and CD RW CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video DVD R DVD RW DVD R DVD RW CD Multisession CD Photo CD CD DVD RAM EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode D
35. Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 461749 001 Modem module for use in all countries and regions except Australia and New Zealand NOTE The modem module spare part kits do not include a modem module cable The modem module cable is included in the Cable Kit spare part number 480474 001 461749 011 Modem module for use only in Australia and New Zealand NOTE The modem module spare part kits do not include a modem module cable The modem module cable is included in the Cable Kit spare part number 480474 001 463955 001 90 W AC adapter for use only with computer models equipped with graphics subsystems with discrete memory 463958 001 65 W AC adapter for use only with computer models equipped with graphics subsystems with UMA memory 464382 AD1 464793 001 465540 001 Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with Intel processors in South Korea Full function remote
36. Zimbabwe Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with 487330 291 Intel processors in Japan Broadcom BCM4312 802 11b g WLAN module for use only with computer models equipped with 459263 001 Intel processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom BCM4312 802 11b g WLAN module for use only with computer models equipped with 459263 002 Intel processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan
37. all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Liftup and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 166 Chapter 11 Recycling Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Remove all screws 1 that secure the display panel assembly to the display enclosure Remove the display panel assembly 2 from the display enclosure Turn the display panel assembly upside down Remove all screws that secure the display panel frame to the display panel Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 167 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward o 13 Remove the backlight cover 14 Turn the display panel right side up 168 Chapter 11 Recycling 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel A WARNING The backlight contains mercury Exercise caution when removing and handling the
38. battery see Battery on page 54 Remove the following components a b g h Hard drive see Hard drive on page 59 Optical drive see Optical drive on page 57 Switch cover see Switch cover on page 69 Keyboard see Keyboard on page 71 Speaker assembly see Speaker assembly on page 75 Display assembly see Display assembly on page 76 Top cover see Top cover on page 85 System board see System board on page 94 Remove the power connector cable 1 2 Remove the power connector 1 from the clip built into the base enclosure Remove the power connector cable 2 from the routing channel built into the base enclosure Reverse this procedure to install the power connector cable 102 Chapter 4 Removal and replacement procedures Modem module cable Ef NOTE The modem module cable is included in the Cable Kit spare part number 480474 001 The modem module cable includes the RJ 11 jack Before removing the modem module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 54
39. cable is included in the Cable Kit spare part number 480474 001 15 WLAN modules For use only with computer models equipped with AMD processors e Atheros AR9280 802 11a b g n WLAN module for use in Antigua and Barbuda 482260 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Computer major components 21 Item Description Spare part number e Atheros AR9280 802 11a b g n WLAN module for use in Afghanistan Albania 482260 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya K
40. control with teletext Full function remote control 465541 001 Thin profile remote control fits into ExpressCard slot 480365 001 System board with PM45 Northbridge and nVidia NB9P GS discrete graphics subsystem memory and 512 GB of graphics subsystem memory for use only with computer models equipped with Intel processors includes replacement thermal material 480366 001 480375 001 System board with PM45 Northbridge and nVidia NB9M GE discrete graphics subsystem memory and 256 GB of graphics subsystem memory for use only with computer models equipped with Intel processors includes replacement thermal material 17 0 inch WXGA BrightView display assembly with webcam and 2 microphones for use only with computer models equipped with an Intel processor includes webcam microphone and wireless antenna transceivers and cables 480376 001 17 0 inch WSXGA BrightView display assembly with webcam and 2 microphones for use only with computer models equipped with an Intel processor includes webcam microphone and wireless antenna transceivers and cables Sequential part number listing 39 Spare part Description number 480377 001 17 0 inch WXGA AntiGlare display assembly with webcam and 2 microphones for use only with computer models equipped with an Intel processor includes webcam microphone and wireless antenna transceivers and cables 480378 001 17 0 inch WSXGA AntiGlare display assembly with webcam and
41. corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit the Setup Utility without changing any settings use the arrow keys to select Exit Exit Discarding Changes and then press enter 112 Chapter5 Setup Utility Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Exit gt Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter 4 To save your change and exit the Setup Utility use the arrow keys to
42. for all countries or regions The requirements listed below are applicable to all countries or regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e A All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country or region s power system e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries or regions 163 Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO il Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the ag
43. from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 54 5 Remove the following components a Hard drive see Hard drive on page 59 b Optical drive see Optical drive on page 57 Component replacement procedures 99 g h Switch cover see Switch cover on page 69 Keyboard see Keyboard on page 71 Speaker assembly see Speaker assembly on page 75 Display assembly see Display assembly on page 76 Top cover see Top cover on page 85 System board see System board on page 94 Remove the fan 1 Remove the two Phillips PM2 5x5 0 screws 1 that secure the fan to the base enclosure 2 Remove the fan 2 from the base enclosure Reverse this procedure to install the fan Subwoofer Description Spare part number Subwoofer includes 2 mounting grommets 480471 001 Before removing the subwoofer follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Se qm Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 100 Chapter4 Removal and replacement procedures 4 Remove the battery see Battery on page 54 5 Remove the following compo
44. from the computer Remove the battery see Battery on page 54 Remove the switch cover see Switch cover on page 69 Remove the keyboard see Keyboard on page 71 re e A wm Remove the following components Remove the Bluetooth module 1 Remove the two Phillips PM2 0x4 0 screws 1 that secure the Bluetooth module to the top cover 2 Release the Bluetooth module 2 as far as the Bluetooth module cable allows 3 Disconnect the Bluetooth module cable 3 from the Bluetooth module 4 Remove the Bluetooth module Reverse this procedure to install the Bluetooth module 74 Chapter 4 Removal and replacement procedures Speaker assembly Description Spare part number Speaker assembly 480470 001 Before removing the speaker assembly follow these steps T oe oN A 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 54 Remove the switch cover see Switch cover on page 69 Remove the keyboard see Keyboard on page 71 Remove the speaker assembly 1 2 3 Disconnect the speaker assembly cable 1 from the powe
45. microphones 488880 001 For use only with computer models equipped with Intel processors e WSXGA AntiGlare display assembly with webcam and 2 microphones 480378 001 e WXGA AntiGlare display assembly with webcam and 2 microphones 480377 001 e WSXGA BrightView display assembly with webcam and 2 microphones 480376 001 e WXGA BrightView display assembly with webcam and 2 microphones 480375 001 NOTE See Display assembly components on page 29 for more information on display assembly spare part numbers 2 Switch covers include power button board and cable and LED board and cable For use only with computer models equipped with AMD processors 480469 001 For use only with computer models equipped with Intel processors 485605 001 3 Keyboards For use only with computer models equipped with AMD processors e For use in Denmark Norway and Sweden 483275 DH1 e For use in France 483275 051 e Foruse in French Canada 483275 121 e For use in Germany 483275 041 e For use in Italy 483275 061 e Forusein the Netherlands 483275 B31 e For use in Portugal 483275 131 e For use in Saudi Arabia 483275 171 e Forusein Spain 483275 071 e For use in Switzerland 483275 111 e For use in Turkey 483275 141 e For use in the United Kingdom 483275 031 e For use in the United States 483275 001 For use with all computer models e Forusein Asia Pacific countries and regions 483275 371 e Forusein Bel
46. select Exit gt Exit Saving Changes and then press enter The Setup Utility default settings go into effect when the computer restarts o E NOTE Your password security and language settings are not changed when you restore the factory default settings Exiting the Setup Utility You can exit the Setup Utility with or without saving changes e To exit the Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter e To exit the Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Discarding Changes and then press enter After either choice the computer restarts in Windows Using the Setup Utility 113 Setup Utility menus The menu tables in this section provide an overview of Setup Utility options amp NOTE Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information e View and change the system time and date e View identification information about the computer e View specification information about the processor memory size system BIOS and keyboard controller version select models only
47. spare part number 29 31 40 80 82 display inverter cover illustrated 29 removal 79 spare part number 29 43 79 display panel illustrated 31 product description 2 removal 82 spare partnumbers 31 40 83 Display Rubber Kit spare part number 30 32 40 45 Display Screw Kit spare part number 30 32 40 45 display specifications 117 118 display switch 7 displaying system information 112 docking support product description 5 drive light 13 172 Index drives boot order 115 preventing damage 48 DVD RW and CD RW Combo Drive precautions 48 removal 57 spare partnumbers 28 35 40 57 specifications 121 E electrostatic discharge 49 eSATA USB port 15 esc key 11 Ethernet product description 4 exiting the Setup Utility 113 expansion port3 15 ExpressCard slot 15 ExpressCard slot bezel illustrated 33 external media cards product description 5 external monitor port location 15 pin assignments 159 F f11 156 fan removal 99 spare partnumbers 27 41 44 99 fan alwayson 115 feet locations 54 spare part number 54 fingerprint reader 10 111 fingerprint reader board removal 88 spare part number 26 41 88 fingerprint reader components 9 fnkey 11 front components 13 full system recovery 152 function keys 11 G graphics product description 2 grounding equipment and methods 51 H hard drive location 16 precautions 48 product description 3 removal 59 spare partnumbers 28 35 40
48. use only with computer models equipped with AMD processors and a 1394 port and modem module but not a TV tuner module includes 6 rubber feet 490038 001 Base enclosure for use with all computer models equipped with AMD processors and a 1394 port modem module and TV tuner module includes 6 rubber feet 490039 001 Base enclosure for use with all computer models equipped with AMD processors and a 1394 port and TV tuner module but not a modem module includes 6 rubber feet 490040 001 Base enclosure for use with all computer models equipped with AMD processors and a 1394 port and modem module but not a TV tuner module includes 6 rubber feet 490371 001 Power cord for use in the United States 490371 011 Power cord for use in Australia and New Zealand 490371 021 Power cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in the United Kingdom 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 490502 001 Display Screw Kit for use only with computer models equipped with AntiGlare display assemblies 490503 001 Heat sink for
49. xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M 11 ExpressCard slot Supports optional ExpressCard 54 cards Left side components 15 Bottom components Item Component Description 1 Battery bay Holds the battery 2 Integrated subwoofer Contains the subwoofer speaker 3 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive memory module and WLAN Holds the hard drive the memory module slots and the module compartment WLAN module select models only CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 5 Battery release latch Releases the battery from the battery bay een ee sn ST Jc J eq J X A ey 16 Chapter 2 External component identification 3 Illustrated parts catalog Service tag The service tag affixed to the bottom o
50. 00 rpm e 250 GB 5400 rpm e 160 GB 7200 rpm e 160 GB 5400 rpm 120 GB 5400 rpm Optical drives 12 7 mm tray load Y Y Y Parallel ATA Y Y Y Category Description Computer Computer Computer models models equipped models equipped equipped with with AMD with AMD Intel processors processors and processors and and graphics graphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Fixed 1 screw for removal V V V Support for the following optical drives V V V e DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe e DVD RW and CD RW SuperMulti Double Layer Combo Drive e Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer Webcam Low light VGA camera V V V Fixed no tilt Y Y Y Activity LED Y Y Y 640 x 480 by 24 frames per second V V V Microphone 2 omnidirectional microphones dual V V V array with appropriate software supports beam forming echo cancellation and noise suppression Audio HD Audio IDT Y Y Y Integrated subwoofer V V V Supports Microsoft Premium N N d Requirements Pavilion branded Altec Lansing V V Y speakers Modem 56K V 92 data fax modem V V V Supports all world wide certification Y Y Y requirements Ethernet Integrated Realtek 10 100 1000 network vV Y interface card NIC Integrated Realtek 10 100 NIC Y Wireless Integrated wireless local area networ
51. 000000 B2FFFFFF nVidia MCP67M 2KB 256 B B3000000 B30007FF B3000800 B30008FF RICOH OHCI Compliant IEEE 1394 Host Controller SDA Standard Compliant SD Host Controller 256 B B3000C00 B3000CFF Ricoh SD MMC Host Controller 256 B 256 B 16 KB B3001000 B30010FF B3001400 B30014FF B6000000 B6003FFF Ricoh Memory Stick Controller Ricoh XD Picture Card Controller Broadcom WLAN adapter 256 KB C0000000 CFFFFFFF nVidia MCP67M 1 KB FED00000 FEDOOSFF High precision event timer System memory map specifications AMD with graphics subsystems with UMA memory 131 System memory map specifications Intel Size Memory address System function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 04800000 07FFFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS 132 Chapter6 Specifications 7 Screw listing This section provides specification and reference information for the screws used in the computer All screws listed in this section are available in the Screw Kit spare part number 480475 001 and the Display Screw Kit spare part number 48044
52. 001 Intel Core2 Duo 2 00 GHz processor 491000 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 54 5 Remove the following components a b Hard drive see Hard drive on page 59 Optical drive see Optical drive on page 57 Switch cover see Switch cover on page 69 Keyboard see Keyboard on page 71 Speaker assembly see Speaker assembly on page 75 Display assembly see Display assembly on page 76 Top cover see Top cover on page 85 System board see System board on page 94 Heat sink see Heat sink on page 105 Remove the processor 1 Turn the processor locking screw 1 one half turn counterclockwise until you hear a click Component replacement procedures 109 2 Lift the processor 2 straight up and remove it Ef NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor 110 Chapter4 Removal and repl
53. 02 WLAN modules for use only with computer models equipped with Intel processors Intel Wi Fi Link 5100 802 11a b g WLAN module for use only in Pakistan Russia and the Ukraine 482957 001 Intel Wi Fi Link 5100 802 11a b g n WLAN module for use only with computer models equipped with Intel processors in all countries and regions except Pakistan Russia and the Ukraine 480985 001 Broadcom 4322 802 11a b g n WLAN module for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Component replacement procedures 487330 001 65 Jaja Description Spare part number Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with 487330 002 Intel processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Tim
54. 0M GS 4000 AFFF PCI standard PCI to PCI bridge 5000 5FFF discrete only PCI standard PCI to PCI bridge System I O address specifications AMD 127 System I O address specifications Intel I O address hex System function shipping configuration 000 OOF DMA controller no 1 010 01F Unused 020 021 Interrupt controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 I O Address hex System Function shipping configuration 0A2 OBF Unused 0CO ODF DMA controller no 2 OEO OEF Unused OFO OF 1 Coprocessor busy clear reset OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 JoyStick decoded in ESS1688 202 21F Unused 128 Chapter6 Specifications I O address hex System function shipping configuration 220 22F Entertainment audio 230 26D U
55. 1 as far as the display panel cable and backlight cable allow 29 Disconnect the display panel cable 2 and the backlight cable 3 from the display inverter 2 30 Remove the display inverter The display inverter is available using spare part number 480447 001 31 If itis necessary to replace the display panel remove the eight Phillips PM2 5x4 0 screws 1 that secure the display panel to the display enclosure 32 Release the display panel 2 as far as the display logo LED board cable allows 82 Chapter 4 Removal and replacement procedures 33 Disconnect the display logo LED board cable 3 from the display panel cable 34 Remove the display panel The display panel is available using the following spare part numbers e 480441 001 17 0 inch WSXGA BrightView display panel e 480440 001 17 0 inch WXGA BrightView display panel 35 Ifit is necessary to replace the display hinges remove the four Phillips PM2 0x4 0 screws 1 that secure each display hinge to the display panel 36 Remove the display hinges 2 The display hinges are available using spare part number 480448 001 37 If it is necessary to replace the wireless antenna transceivers and cables remove the Phillips PM2 5x4 0 screw 1 that secures each transceiver to the display enclosure 38 Detach the wireless antenna transceivers 2 from the display enclosure Component replacement procedures 83 39 Remove the wireless antenna cables
56. 2 Keyboard 0066 0066 Microsoft ACPI Compliant Embedded Controller 0070 0071 System CMOS real time clock 0081 0083 DMA controller 0087 0087 DMA controller 0089 008B DMA controller 008F 008F UMA only DMA controller 00A0 00A1 Programmable interrupt controller 00CO0 00D1 DMA controller 00D4 OODF DMA controller OOFO OOF 1 Numeric data processor 0170 0177 ATA Channel 1 01F0 01F7 ATA Channel 0 0376 0376 ATA Channel 1 03B0 03BB nVidia GeForce8400M GS discrete nVidia MCP67M UMA 03BO 03BB discrete only PCI standard PCI to PCI bridge 03C0 O3DF nVidia GeForce8400M GS discrete nVidia MCP67M UMA 03CO0 O3DF discrete only PCI standard PCI to PCI bridge O3F6 03F6 ATA Channel 0 3000 303F nVidia nForce PCI System Management 3040 307F nVidia nForce PCI System Management 3080 30BF nVidia nForce PCI System Management 30CO0 30CF Standard Dual Channel PCI IDE Controller 30D0 30DF Standard Dual Channel PCI IDE Controller 126 Chapter6 Specifications I O address hex System function shipping configuration 30E0 30E3 UMA only Standard Dual Channel PCI IDE Controller 30E8 30EB Standard Dual Channel PCI IDE Controller 30EC 30EF Standard Dual Channel PCI IDE Controller 30F0 30F7 Standard Dual Channel PCI IDE Controller 30F8 30FF discrete only Standard Dual Channel PCI IDE Controller 4000 407F discrete only nVidia GeForce840
57. 3 modem product description 4 monitor port location 15 pin assignments 159 mouse spare part numbers 36 37 N network jack location 15 pin assignments 161 next fast forward button 10 O operating system product description 6 optical drive location 14 precautions 48 product description 3 removal 57 spare part numbers 28 35 57 specifications 120 121 optical drive light 14 P packing guidelines 50 password clearing 52 passwords 114 performing a system recovery 156 pin assignments 1394 157 audio in 158 audio out 158 external monitor 159 HDMI 160 headphone 158 microphone 158 modem 161 monitor 159 network 161 RJ 11 161 RJ 45 161 Universal Serial Bus USB 162 plastic parts 47 Plastics Kit content 33 spare part number 20 33 41 play pause button 10 pointing device components 12 product description 6 ports 1394 15 eSATA USB 15 expansion port 3 15 external monitor 15 HDMI 15 monitor 15 product description 5 USB 14 15 power button 9 power connector 14 power connector cable illustrated 34 removal 102 power cord set requirements 163 power cord spare part numbers 36 45 power light 13 power requirements product description 6 power on password 114 previous rewind button 10 processor product description 1 removal 95 spare part numbers 27 41 45 95 Processor C4 State 114 product description audio 4 chipset 1 display panel 2 docking support 5 Ethernet 4 external media cards 5 Index
58. 3 001 Phillips PM2 5x6 0 captive screw mm hihun Color Quantity Length Thread Head diameter T Black 6 6 0 mm 2 5 mm 5 0 mm Where used 6 screws that secure the accessory cover to the computer screws are secured by C clips Phillips PM2 5x6 0 captive screw 133 Phillips PM2 5x5 0 screw Color Quantity Length Thread Head diameter Black 3 5 0 mm 2 5 mm 5 0 mm Where used One screw that secures the display inverter to the display enclosure on computer models equipped with an AntiGlare display assembly i Where used 2 screws that secure the fan to the base enclosure 134 Chapter 7 Screw listing Phillips PM2 0x4 0 screw m mm liii Color Quantity Length Thread Head diameter Silver 19 4 0 mm 2 0 mm 4 5 mm Where used 1 Two screws that secure the TV tuner module to the system board 2 Two screws that secure the WLAN module to the system board Phillips PM2 0x4 0 screw 135 Where used 1 One screw that secures the keyboard to the top cover 2 Two screws that secure the Bluetooth module to the top cover Where used 8 screws that secure the display hinges to the display panel on BrightView display assemblies 136 Chapter7 Screw listing Where used 2 screws that secure the modem module to the system board Phillips PM2 0x4 0 screw 137 Phillips PM2 5x4 0 screw 4 m Color Quantity Length
59. 480443 001 32 Chapter3 Illustrated parts catalog Plastics Kit Item Description Spare part number Plastics Kit 480467 001 1 ExpressCard slot bezel 2 Accessory cover includes 6 captive screws secured by C clips Plastics Kit 33 Cable Kit Qo Item Description Spare part number Cable Kit 480474 001 1 Bluetooth module cable 2 Power connector cable 3 Modem module cable includes an RJ 11 connector 4 TV tuner module cable 5 Audio infrared board cable not illustrated 34 Chapter 3 Illustrated parts catalog Mass storage devices ao Item Description Spare part number 1 Hard drives include bracket 320 GB 5400 rpm 480456 001 250 GB 5400 rpm 480455 001 160 GB 7200 rpm 480454 001 160 GB 5400 rpm 480453 001 120 GB 5400 rpm 480452 001 2 Optical drives include a bezel and an optical drive bracket Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer 480461 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 480459 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive 480458 001 Mass storage devices 35 Miscellaneous parts Description Spare part number AC adapters 90 W AC adapter for use only with computer models equipped with graphics subsystems with 463955 001 discrete memory 65 W AC adapter for use only with computer models equip
60. 56 001 250 GB 5400 rpm 480455 001 160 GB 7200 rpm 480454 001 160 GB 5400 rpm 480453 001 120 GB 5400 rpm 480452 001 Hard Drive Hardware Kit includes bracket and screws 480457 001 Before removing the hard drive follow these steps 1 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 54 Remove the hard drive 1 2 Position the computer with the front toward you Loosen the six Phillips PM2 5x6 0 captive screws 1 that secure the accessory cover to the computer Lift the rear edge of the accessory cover 2 swing it up and forward and then remove the cover 3 The accessory cover is included in the Plastics Kit spare part number 480467 001 Remove the three Phillips PM2 5x4 0 screws 1 that secure each hard drive to the computer Component replacement procedures 59 5 Use the Mylar tabs 2 to disconnect the hard drives 3 from the computer 6 Remove the hard drives 4 from the computer by lifting them straight up 7 fitis necessary to replace the hard drive bracket remove the four Phillips PM3 0x4 0 screws 1 that secure the hard
61. 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11 Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none NOTE PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 System interrupt specifications Intel 125 System I O address specifications AMD I O address hex System function shipping configuration 0000 0008 DMA controller 000A 000F DMA controller 0020 0021 Programmable interrupt controller 0040 0043 System timer 0060 0060 Standard 101 102 Key or Microsoft amp Natural PS 2 Keyboard 0061 0061 System speaker 0062 0062 Microsoft ACPI Compliant Embedded Controller 0064 0064 Standard 101 102 Key or Microsoft amp Natural PS
62. Follow the local laws and regulations in your area for computer battery disposal Display A WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury A CAUTION The procedures in this appendix can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling must be exercised when removing these components NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 O Ef NOTE The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Battery 165 Perform the following steps to disassemble the display assembly 1 Remove
63. Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4322 802 11a b g n WLAN module for use in South Korea 464382 AD1 66 Chapter 4 Removal and replacement procedures Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system
64. Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 459339 001 Atheros AR2425 802 11b g for use only with computer models equipped with AMD processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States m 38 Chapter3 Illustrated parts catalog Spare part number Description 459339 002 Atheros AR2425 802 11b g for use only with computer models equipped with AMD processors in Afghanistan Albania Algeria Andorra
65. Q23 Standard Dual Channel PCI IDE Controller System interrupt specifications AMD with graphics subsystems with discrete memory 123 System interrupt specifications AMD with graphics subsystems with UMA memory Hardware IRQ System function IRQO High precision event timer IRQ1 Standard 101 102 Key or Microsoft amp Natural PS 2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD MMC Host Controller Ricoh XD Picture Card Controller SDA Standard Compliant SD Host Controller IRQ8 High precision event timer IRQ10 nVidia nForce PCI System Management IRQ11 nVidia nForce System Management Controller IRQ12 Synaptics PS 2 Port TouchPad IRQ13 Numeric data processor IRQ14 ATA Channel 0 IRQ15 ATA Channel 1 IRQ16 nVidia MCP67M IRQ18 Standard OpenHCD USB Host Controller Standard OpenHCD USB Host Controller IRQ19 Broadcom WLAN adapter IRQ21 HDA Controller IRQ22 Standard Enhanced PCI to USB Host Controller Standard Enhanced PCI to USB Host Controller IRQ23 Standard Dual Channel PCI IDE Controller 124 Chapter6 Specifications System interrupt specifications Intel Hardware IRQ System function IRQO System timer IRQ1 Standard 101 102 Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel
66. Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 459339 0
67. Thread Head diameter Black 49 4 0 mm 2 5 mm 5 0 mm Where used 6 screws that secure the hard drives to the computer T l Where used 4 screws that secure the switch cover to the computer 138 Chapter7 Screw listing F EL Where used 3 screws that secure the keyboard to the top cover ll l H dg N Ly sj i T i l IN n Where used 8 screws that secure the display panel to the display enclosure Phillips PM2 5x4 0 screw 139 Where used 2 screws that secure the wireless antenna transceivers to the display enclosure on BrightView display assemblies Where used 5 screws that secure the top cover to the base enclosure 140 Chapter7 Screw listing Where used 1 One screw that secures the TouchPad on off button board to the top cover 2 Two screws that secure the TouchPad button board to the top cover T Where used 4 screws that secure the system board to the base enclosure Phillips PM2 5x4 0 screw 141 Where used 1 Two screws that secure the audio infrared board to the base enclosure 2 One screw that secures the USB board to the base enclosure 142 Chapter7 Screw listing Phillips PM3 0x4 0 screw Ef NOTE The Phillips PM3 0x4 0 screws are also available in the Hard Drive Hardware Kit spare part number 480457 001 e m mm Hii HII Color Quantity Length Thread Head diameter Silver 4 4 0 mm 3 0 mm 5 0 mm Lo dis T s m
68. VD RW and CD RW SuperMulti Double Layer Combo Drive specifications 121 System DMA specifications AMD Hardware DMA System function DMA4 Direct memory access controller System DMA specifications Intel Hardware DMA System function DMAO Not applicable DMA41 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 122 Chapter6 Specifications System interrupt specifications AMD with graphics subsystems with discrete memory Hardware IRQ System function IRQO High precision event timer IRQ1 Standard 101 102 Key or Microsoft amp Natural PS 2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD MMC Host Controller Ricoh XD Picture Card Controller SDA Standard Compliant SD Host Controller IRQ8 High precision event timer IRQ10 nVidia nForce PCI System Management IRQ11 nVidia nForce System Management Controller IRQ12 Synaptics PS 2 Port TouchPad IRQ13 Numeric data processor IRQ14 ATA Channel 0 IRQ15 ATA Channel 1 IRQ16 Broadcom WLAN adapter IRQ17 Standard Enhanced PCI to USB Host Controller IRQ18 Standard OpenHCD USB Host Controller IRQ19 nVidia GeForce8400M GS IRQ20 nVidia nForce Networking Controller IRQ21 HDA Controller IR
69. ables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 48 Chapter 4 Removal and replacement procedures Grounding guide
70. acement procedures 5 Setup Utility A WARNING Only authorized technicians trained by HP must repair this equipment All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modify any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances Starting the Setup Utility The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working Ef NOTE The fingerprint reader select models only cannot be used to access the Setup Utility The utility reports information about the computer and provides settings for startup security and other preferences To start the Setup Utility Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 When the Startup Menu is displayed press f10 Starting the Setup Utility 111 Using the Se
71. ad button board Bluetooth module cable NOTE The Bluetooth module cable is included in the Cable Kit spare part number 480474 001 See Cable Kit on page 34 for more Cable Kit spare part number information Before removing the Bluetooth module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Component replacement procedures 91 4 Remove the battery see Battery on page 54 5 Remove the following components a b g Hard drive see Hard drive on page 59 Optical drive see Optical drive on page 57 Switch cover see Switch cover on page 69 Keyboard see Keyboard on page 71 Speaker assembly see Speaker assembly on page 75 Display assembly see Display assembly on page 76 Top cover see Top cover on page 85 Remove the Bluetooth module cable 1 Turn the top cover upside down with the front toward you 2 Remove the Bluetooth module cable 1 from the clips built into the top cover 3 Remove the Bluetooth module cable 2 Reverse this procedure to install the Bluetooth module cable 92 Chapter 4 Removal and replacement proce
72. ambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe e Broadcom 4322 802 11a b g n WLAN module for use in Japan 487330 291 e Broadcom 4322 802 11a b g
73. art number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the number needed to locate documents drivers and support for the computer 5 Warranty period Describes the duration of the warranty period for the computer product XXJOOOOUUCXXXX XXE E xxxxocoeexxx MNENE TENANTE 6 s000000000000 f EHE IEEE HAM d 65 E va 1 9 warranty S G Component replacement procedures 53 Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 480480 001 There are 6 rubber feet that attach to the base enclosure in the locations shown in the following illustration Battery Description Spare part number 8 cell 73 Wh 2 55 Ah Li ion battery for use with all computer models 480385 001 6 cell 47 Wh 2 55 Ah Li ion battery for use only with computer models equipped with AMD 486766 001 processors Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the
74. atteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 3 Drive light Blinking The hard drive or optical drive is being accessed 4 Consumer infrared lens Receives a signal from the HP Remote Control 5 6 Audio in microphone jack Audio out headphone jacks 2 Connects an optional computer headset microphone stereo array microphone or monaural microphone Produce sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio Front components 13 Rear components Component Function Vents 2 Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Right side components Item Component Description 1 USB ports 2 Connect optional USB devices 2 Optical drive light Blinking The optical drive is being accessed 3 Optical drive Reads optical discs and on select models also writes to optical discs 4 TV antenna jack select models only Connects a TV antenna a digital cable device or a satellite device that receives standard or high definition TV broadcasts 5 RJ 11 modem jack select models only Connects a modem ca
75. backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame Display 169 19 20 21 22 Disconnect the display cable 1 from the LCD panel Remove the screws 2 that secure the LCD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 170 Chapter 11 Recycling Index Symbols Numerics 1394 port location 15 pin assignments 157 1394 Power Saving 114 A AC adapter spare part numbers 36 39 accessory cover illustrated 33 removal 59 administrator password 114 antenna illustrated 29 32 locations 7 removal 83 spare partnumbers 29 32 44 84 applications key Windows 11 audio product description 4 audio in jack location 13 pin assignments 158 audio out jack location 13 pin assignments 158 audio infrared board removal 97 spare part number 21 41 97 B backing up customized window toolbar and menu bar settings 154 personal files 154 templates 154 backup 152 backup suggestions 154 base enclosure spare part numbers 27 40 44 45 battery removal 52 spare partnumbers 28 40 43 52 battery bay 16 battery light 13 battery release latch 16 Blu ray Disc ROM Drive precautions 48 removal 57 spare partnumber 28 35 40
76. battery Be sure that the RTC battery is installed with the sign facing up Component replacement procedures 63 WLAN module Description Spare part number WLAN modules for use only with computer models equipped with AMD processors Atheros AR9280 802 11a b g n WLAN module for use in Antigua and Barbuda Barbados Belize 482260 001 Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Atheros AR9280 802 11a b g n WLAN module for use in Afghanistan Albania Algeria Andorra 482260 002 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazak
77. ber 1 Display bezel includes logo and display lid switch actuator magnet 480444 001 2 Webcam microphone module 480446 001 3 Display hinges includes left and right hinges 480448 001 4 Display inverter 480447 001 5 BrightView display panels include display panel cable For use only with computer models equipped with WSXGA display panels 480441 001 For use only with computer models equipped with WXGA display panels 480440 001 Display assembly components 31 Item Description Spare part number 6 Wireless antenna transceivers and cables For use with computer models equipped with 802 11a b g n WLAN modules includes 489804 001 3 wireless antenna transceivers and cables For use with computer models equipped with 802 11a b g and 802 11b g WLAN 487748 001 modules includes 2 wireless antenna transceivers and cables 7 Display enclosures include wireless antenna transceivers and cables and logo LED board and cable For use with computer models equipped with 802 11a b g n WLAN modules includes 480445 001 3 wireless antenna transceivers and cables For use with computer models equipped with 802 11a b g and 802 11b g WLAN 488884 001 modules includes 2 wireless antenna transceivers and cables Display Cable Kit not illustrated includes display panel cable 480474 001 Display Rubber Kit not illustrated includes display bezel rubber screw covers 480442 001 Display Screw Kit not illustrated
78. ble 6 Power connector Connects an AC adapter Gl 14 Chapter 2 External component identification Left side components Item Component Description 1 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 External monitor port Connects an external VGA monitor or projector 3 Expansion port 3 Connects the computer to an optional docking device or an optional expansion product NOTE The computer has only one expansion port The term expansion port 3 describes the type of expansion port 4 RJ 45 network jack Connects a network cable 5 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 6 eSATA USB port Connects an optional high performance eSATA component such as an eSATA external hard drive or an optional USB device 7 USB port Connects an optional USB device 8 1394 port select models only Connects an optional IEEE 1394 or 1394a device such as a camcorder 9 Digital Media Slot light On A digital card is being accessed 10 Digital Media Slot Supports the following optional digital card formats Secure Digital SD Memory Card MultiMediaCard MMC Memory Stick MS Memory Stick Pro MSP
79. can Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Ton
80. can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e A Antistatic tape e X Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance e Static dissipative tables or floor mats with hard ties to the ground e Field service kits e Static awareness labels e X Material handling packages e Nonconductive plastic bags tubes or boxes e Metaltote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 51 Unknown user password If the computer you are servicing has an unknown user password follow these steps to clear the password NOTE These steps also clear CMOS Before disassembling the computer follow these steps 1 Shut down the co
81. cecceceeeeeeeeeeeeeeececaaacaaeaeeeeeeeeeeeeeeteeeeteeteneeenaees 117 17 0 inch WXGA display specifications c ccccecceecceeeeeeeeeee eee eeeeet eee eaaeaaaaaaeaeeeeeeeeeeeeeeeeeetetenenes 118 Hard drive specifiCatioris uo etse te cea e eA EREEE ie cent srnatoes cnageaee dee Panaaere A N E aa 119 Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer sseeee 120 DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications 121 System DMA specifications AMD sssssssssssssssssssesssenee nennen E nsn nnne nnn nennen rennes 122 System DMA specifications Intel sssssssssssssssssssseseseneneeenn enne nennen nennen 122 System interrupt specifications AMD with graphics subsystems with discrete memory 123 System interrupt specifications AMD with graphics subsystems with UMA memory 124 System interrupt specifications Intel sssssssssssssssssssssseserene ennemis 125 System I O address specifications AMD 2 ce eceeeeeecceccaeceeeceeeeeeeeeeeeeeeeteeseeeacaaeaaaeaaesaeeaeeeeeees 126 System I O address specifications Intel ccccccccccccecceeeeeeeeeeeeeeeeeeeeseee sec seeceaeaaaeaaacaecaeeeeeeeeeeeeees 128 System memory map specifications AMD with graphics subsystems with discrete memory 130 System memory map specifications AMD with graphics subsystems wit
82. cessors 488886 001 USB board for use only with computer models equipped with AMD processors includes cable 489804 001 Wireless antenna transceiver and cable sets 490030 001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port modem module and TV tuner module includes 6 rubber feet 490031 001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and TV tuner module but not a modem module includes 6 rubber feet 490032 001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and modem module but not a TV tuner module includes 6 rubber feet 490033 001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port but not a modem module or a TV tuner module includes 6 rubber feet XX Eee EEE EEE EEE Eee eee 44 Chapter 3 Illustrated parts catalog Spare part Description number 490034 001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port modem module and TV tuner module includes 6 rubber feet 490035 001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and TV tuner module but not a modem module includes 6 rubber feet 490036 001 Base enclosure for
83. ck 482900 002 TV tuner external antenna cable with F PAL jack 482957 001 Intel Wi Fi Link 5100 802 11a b g WLAN module for use only with computer models equipped with Intel processors only in Pakistan Russia and the Ukraine 483113 001 Bluetooth module NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 480474 001 See Cable Kit on page 34 for more Cable Kit spare part information 483275 001 Keyboard for use only with computer models equipped with AMD processors in the United States 483275 021 Keyboard for use with all computer models in Europe the Middle East and Africa 483275 031 Keyboard for use only with computer models equipped with AMD processors in the United Kingdom 483275 041 Keyboard for use only with computer models equipped with AMD processors in Germany 42 Chapter3 Illustrated parts catalog Spare part Description number 483275 051 Keyboard for use only with computer models equipped with AMD processors in France 483275 061 Keyboard for use only with computer models equipped with AMD processors in Italy 483275 071 Keyboard for use only with computer models equipped with AMD processors in Spain 483275 111 Keyboard for use only with computer models equipped with AMD processors in Switzerland 483275 121 Keyboard for use only
84. d i rien t eroe deri e ERR ERE EC CER XY YE FERRE ned co av 52 Component replacement procedures sssssssssssssssssseenee eerte nennen nennen nnns 53 DETVICS MAG iis m 53 Computer feet tee cette cett Rte e ra i ud eR unc d a dd TERR RR dg dn 54 BINEN E 54 Webcam microphone module 2 cccccecceeceeeeee eee e eet eeceaeeeaeeaeceeeeeeeeeeeeeeeeeeeteseeneneee 56 OPTICAl GVE eL aaea 57 Hard drive sessio 59 HAUT 61 RTO Date ry A 63 WEAN module ceninin Ropa o ehe e RR RR a ERE dactgeasdaacidanhansaniecsad Ae d RA Rad tuus 64 Memor Ml neloe ti i e 67 SWITCH COVED MRRRRRRRR 69 eje e 71 Bluetooth module ard ettet tte t eter Re tdi adden Ru dade en ta dad 74 Speaker assembly trices 2 eter Fe ed icr Foo e odia a e od Ra Fuer eru o ebd a guo bd ue neu 75 IBIETe VECTRA 76 TOD COVEI rerun 85 Fingerprint reader board cccccccecsctecceeeeescdeneeeeedecdeenereednedenaeesndaecneneeseduedeedeesndnecnedeeentinees 88 TouchPad on off button board i i t tete aa aiaa ad 89 TouchPad button board ssssssssssssssssssssssssseeere nennen nennen nennen nennen eren 90 Bluetooth module cable ssssssssssssssssssseeeeeneen mener errem ters nnns nennen nnns 91 Modem MOO Ue TET
85. d with an eSATA port 3 on computer models equipped with an eSATA port VGA Dsub 15 pin Y Y V 2 pin AC power for 90 W AC adapter V Y Y Docking Expansion port 3 supports the HP Y Y Y xb3000 Notebook Expansion Base and HP Notebook QuickDock Category Description Computer Computer Computer models models equipped models equipped equipped with with AMD with AMD Intel processors processors and processors and and graphics graphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Keyboard 17 inch full size keyboard with Y Y Y pointing devices numeric keypad Touchpad supports 2 way scrolling Y Y Y Taps enabled as default Y y y Power 8 cell 2 55 Ah Li ion battery V Y requirements 6 cell 2 20 Ah Li ion battery V 90 W AC adapter with localized cable v Y plug support 2 wire plug with ground pin supports 2 pin DC connector 65 W AC adapter with localized cable Y plug support 2 wire plug with ground pin supports 2 pin DC connector Security Security cable slot y y Y Fingerprint reader select models only V Y Y Operating Preinstalled system FreeDOS Y Vy Linux Red Flag V V Windows Vista Business 32 bit V V Windows Vista Home Basic 32 bit vvv Windows Vista Premium 32 bit Windows Vista Ultimate 64 bit Serviceability AC adapter Battery system Hard drives 2 Memo
86. display assemblies includes left and right hinges 480449 001 Display Cable Kit includes display panel cable 480452 001 120 GB 5400 rpm hard drive includes bracket 480453 001 160 GB 5400 rpm hard drive includes bracket 480454 001 160 GB 7200 rpm hard drive includes bracket 480455 001 250 GB 5400 rpm hard drive includes bracket 480456 001 320 GB 5400 rpm hard drive includes bracket 480457 001 Hard Drive Hardware Kit includes bracket and screws 480458 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive 480459 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 480461 001 Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer 480464 001 Base enclosure for use with all computer models equipped with a 1394 port but not a modem module or a TV tuner module includes 6 rubber feet 480465 001 Top cover for use only with computer models not equipped with a fingerprint reader 480466 001 Top cover for use only with computer models equipped with a fingerprint reader AA 40 Chapter 3 Illustrated parts catalog Spare part Description number 480467 001 Plastics Kit NOTE See Plastics Kit on page 33 for more Plastics Kit spare part information 480468 001 RTC ba
87. drive bracket to the hard drive 8 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive 60 Chapter 4 Removal and replacement procedures TV tuner module Ef NOTE The TV tuner module spare part kits do not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 480474 001 NOTE The TV tuner external antenna cables are available using spare part numbers 482900 001 with F PAL jack and 482900 002 with PAL jack Description Spare part number DVB T TV tuner module 482899 003 DVD T ANG TV tuner module 482899 002 NTSC ATSC ANG TV tuner module 482899 001 Before removing the TV tuner module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system m Disconnect all external devices connected to the computer po Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 54 5 Remove the accessory cover see Hard drive on page 59 Remove the TV tuner module 1 Disconnect the TV tuner module antenna cable 1 from the terminal on the TV tuner module 2 Remove the two Phillips PM2 0x4 0 screws 2 that secure the TV tun
88. dures Modem module amp NOTE The modem module spare part kits do not include a modem module cable The modem module cable is included in the Cable Kit spare part number 480474 001 Description Spare part number Modem module for use in all countries and regions except Australia and New Zealand 461749 001 For use only in Australia and New Zealand 461749 011 Before removing the modem module follow these steps 1 P om m Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 54 Remove the following components a b g Hard drive see Hard drive on page 59 Optical drive see Optical drive on page 57 Switch cover see Switch cover on page 69 Keyboard see Keyboard on page 71 Speaker assembly see Speaker assembly on page 75 Display assembly see Display assembly on page 76 Top cover see Top cover on page 85 Remove the modem module 1 2 Disconnect the modem module cable 1 from the modem module Remove the two Phillips PM2 0x4 0 screws 2 that secure the modem module to the system board Component r
89. e or instability Create these discs after setting up the computer for the first time NOTE Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs Note the following guidelines before creating recovery discs e You will need high quality CD R DVD R double layer DVD R DVD R double layer DVD R or BD R writable Blu ray discs All these discs are purchased separately NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software e The computer must be connected to AC power during this process e Only one set of recovery discs can be created per computer e Number each disc before inserting it into the computer optical drive e l fnecessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens 2 Click Advanced Options amp NOTE If you are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 3 Click Recovery disc creation and then click Next 4 Follow the on screen instructions Recovering system information 153
90. e plus sign on the scroll zone to increase volume 6 Previous rewind button e Plays the previous track or chapter when the button is pressed once e Rewinds media when the button is pressed simultaneously with the fn key 7 Play pause button Plays or pauses the disc 8 Next fast forward button e Plays the next track or chapter when the button is pressed once e Fastforwards media when pressed simultaneously with the fn key 9 Stop button Stops playback 10 Wireless button Turns the wireless feature on or off but does not create a wireless connection NOTE A wireless network must be set up in order to establish a wireless connection 11 Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon L s d mA NUR D t 10 Chapter 2 External component identification b 5 4 Item Component Description 1 esc key Displays system information about your computer when pressed in combination with the fn key 2 fn key Executes frequently used system functions when 3 Windows logo key pressed in combination with a function key or the esc key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the point
91. ecifications 320 GB 250 GB 160 GB 120 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 101g 101g Interface type ATA 7 ATA 7 ATA 7 ATA 7 Transfer rate Synchronous maximum 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 625 141 400 488 397 168 312 581 808 234 441 648 Disc rotational speed 5400 rpm 5400 rpm 7200 rpm and 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details HERUNTER ONCE 30 ON NC I N G 9 M o 0 01 9 M NN SNNT Hard drive specifications 119 Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer Applicable disc Read Write CD DA CD E G CD MIDI CDTEXT CD R and CD RW DVD R DVD R 9 CD ROM CD ROM XA DVD RW DVD R DVD R 9 DVD RW MIXED MODE CD CD I CD I Bridge DVD RAM Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM
92. ecovery Manager to create an entire drive backup as soon as you set up your computer Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs that you create or from a dedicated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software amp NOTE Windows has its own built in repair features such as System Restore and driver roll back capabilities If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only amp NOTE If your computer includes a solid state drive SSD you may not have a recovery partition You will not be able to recov
93. ected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 54 Remove the webcam microphone module 1 Turn the computer display side up with the front toward you 2 Open the computer as far as possible 3 Flex the inside edges of the top edge 1 and the left and right upper corners 2 of the display bezel until the bezel disengages from the display enclosure 4 Release the display bezel top edge 3 from the display enclosure X 56 Chapter 4 Removal and replacement procedures 5 Release the webcam microphone module 1 from the display enclosure as far as the webcam microphone module cable allows 6 Disconnect the webcam microphone module cable 2 from the webcam microphone module imr erm lins 7 Remove the webcam microphone module Reverse this procedure to install the webcam microphone module Optical drive amp NOTE Alloptical drive spare part kits include an optical drive bezel and bracket Description Spare part number Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer 480461 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 480459 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive 480458 001 Before removing the optical drive follow these steps 1 Shut down the computer
94. emove the audio infrared board 1 Disconnect the audio infrared board cable 1 from the system board 2 Remove the two Phillips PM2 5x4 0 screws 2 that secure the audio infrared board to the base enclosure 3 Liftthe audio infrared board 3 straight up to remove it from the base enclosure Reverse this procedure to install the audio infrared board USB board Description Spare part number USB board for use only with computer models equipped with AMD processors 488886 001 USB board for use only with computer models equipped with Intel processors 480479 001 Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 54 5 Remove the following components a Hard drive see Hard drive on page 59 b Optical drive see Optical drive on page 57 c Switch cover see Switch cover on page 69 d Keyboard see Keyboard on page 71 e Speaker assembly see Speaker assembly on page 75 98 Chapter 4 Removal and replacement procedures Fan f Display assembly see Display assembly on page 76 g Top c
95. ency responsible for evaluation in the country or region where it will be used 2 Theflexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used d M c J y M i 164 Chapter 10 Power cord set requirements 11 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste
96. eplacement procedures 93 3 Lift the modem module 3 straight up to disconnect it from the system board Reverse this procedure to install the modem module System board amp NOTE All system board spare part kits include replacement thermal material Description Spare part number System board with RX781 Northbridge and ATI HD3450 graphics subsystem with discrete memory 486541 001 for use only with computer models equipped with AMD processors System board with M780G Northbridge and UMA graphics subsystem memory for use only with 486542 001 computer models equipped with AMD processors System board with PM45 Northbridge and nVidia NB9M GE discrete graphics subsystem memory 480366 001 and 256 GB of graphics subsystem memory for use only with computer models equipped with Intel processors System board with PM45 Northbridge and nVidia NB9P GS discrete graphics subsystem memory 480365 001 and 512 GB of graphics subsystem memory for use only with computer models equipped with Intel processors Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer o Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the c
97. er 5 6 Integrated numeric keypad keys Function keys Can be used like the keys on an external numeric keypad Execute frequently used system functions when pressed in combination with the fn key Top components 11 TouchPad Item Component Description 1 TouchPad light e White TouchPad is enabled e Amber TouchPad is disabled 2 TouchPad Moves the pointer and selects or activates items on the screen 3 TouchPad left button Functions like the left button on an external mouse 4 TouchPad on off button Enables disables the TouchPad 5 TouchPad scroll zone Scrolls up or down 6 TouchPad right button Functions like the right button on an external mouse This table describes factory settings To view and change TouchPad preferences select Start gt Control Panel gt Hardware and Sound Mouse 12 Chapter2 External component identification Front components Item Component Description 1 Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Battery light e On A battery is charging e Blinking A battery that is the only available power Source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power source the light is turned off when all b
98. er module to the computer The edge of the module opposite the slot rises away from the computer Component replacement procedures 61 3 Remove the TV tuner module 3 by pulling the module away from the slot at an angle NOTE The TV tuner module is designed with a notch 4 to prevent incorrect insertion into the TV tuner module slot Reverse this procedure to install the TV tuner module 62 Chapter4 Removal and replacement procedures RTC battery Ef NOTE Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared Description Spare part number RTC battery 480468 001 Before removing the RTC battery follow these steps 1 e mw 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 54 Remove the accessory cover see Hard drive on page 59 Remove the RTC battery t P Disconnect the RTC battery cable 1 from the system board Remove the RTC battery 2 from the rubber clip built into the system board Reverse this procedure to install the RTC
99. er using this procedure Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software On some models you can perform a recovery from the partition on the hard drive from either the Start button or f11 To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager or e Restartthe computer and press f11 while the Press lt F11 gt for recovery message is displayed on the screen Then select Recovery Manager 2 Click Advanced Options 3 Click System recovery and then click Next 4 Follow the on screen instructions 156 Chapter8 Backup and Recovery 9 Connector pin assignments 1394 Signal Power Ground TPB TPB Oo a AJ w ni TPA TPA 1394 157 Audio in microphone Pin Signal Audio signal in Audio signal in 3 Ground Audio out headphone 1 Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground 158 Chapter 9 Connector pin assignments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Ve
100. f the computer provides information that may be needed when troubleshooting system problems The service tag provides the following information 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the number needed to locate documents drivers and support for the computer 5 Warranty period Describes the duration of the warranty period for the computer Q product KX KHAN KOOL Lun xxxoeeeexxx Mmm 6 xxxoxaoneoo qr FIERET TEE LUI 6o p XXXXXXXX Service tag 17 Computer major components 18 Chapter3 Illustrated parts catalog Item 1 Description Spare part number 17 0 inch display assemblies include webcam microphone and wireless antenna transceivers and cables For use only with computer models equipped with AMD processors e WSXGA AntiGlare display assembly with webcam and 2 microphones 497104 001 e WXGA AntiGlare display assembly with webcam and 2 microphones 497103 001 e WSXGA BrightView display assembly with webcam and 2 microphones 488881 001 e WXGA BrightView display assembly with webcam and 2
101. from the tabs 3 built into the display enclosure shielding 40 Remove the wireless antenna cables 4 The wireless antenna transceivers and cables are available using the following spare part numbers e 489804 001 for use with computer models equipped with an 802 11a b g n WLAN module e 487748 001 for use with computer models equipped with an 802 112a b g or 802 11b g WLAN module Reverse this procedure to reassemble and install the display assembly 84 Chapter 4 Removal and replacement procedures Top cover Description Spare part number For use only with computer models equipped with a fingerprint reader 480466 001 For use only with computer models not equipped with a fingerprint reader 480465 001 Before removing the top cover follow these steps 1 o m mom Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 54 Remove the following components a b e f Hard drive see Hard drive on page 59 Optical drive see Optical drive on page 57 Keyboard see Keyboard on page 71 Switch cover see Switch cover on page 69
102. ga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 487330 291 Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with Intel processors in Japan 487748 001 Wireless antenna transceivers and cables for use with computer models equipped with 802 11a b g and 802 11b g WLAN modules includes 2 wireless antenna transceivers and cables 488879 001 Heat sink for use only with computer models equipped with AMD processors and graphics subsystems with discrete memory includes replacement thermal material 488880 001 17 0 inch WXGA BrightView display assembly with webcam and 2 microphones for use only with computer models equipped with AMD processors includes webcam microphone and wireless antenna transceivers and cables 488881 001 17 0 inch WSXGA BrightView display assembly with webcam and 2 microphones for use only with computer models equipped with AMD processors includes webcam microphone and wireless antenna transceivers and cables 488884 001 Display enclosure for use with computer models equipped with a BrightView display assemblhy and 802 11a b g and 802 11b g WLAN modules includes 2 wireless antenna transceivers and cables and logo LED board and cable 488885 001 Fan for use only with computer models equipped with AMD pro
103. gium 483275 A41 Computer major components 19 Item Description Spare part number e For use in Brazil 483275 201 e For use in the Czech Republic 483275 221 e Foruse in Europe the Middle East and Africa 483275 021 e For use in Greece 483275 151 e For use in Hong Kong 483275 AC1 e For use in Israel 483275 BB1 e For use in Japan 483275 291 e For use in Latin America 483275 161 e For use in the People s Republic of China 483275 AA1 e For use in Russia 483275 251 e For use in Thailand 483275 281 4 Bluetooth module 483113 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 480474 001 Cable Kit includes 480474 001 NOTE See Cable Kit on page 34 for more Cable Kit spare part information 5a Bluetooth module cable 5b Power connector cable 5c Modem module cable includes an RJ 11 jack 5d TV tuner module cable 6 Speaker assembly 480470 001 7 Top covers For use only with computer models equipped with a fingerprint reader 480466 001 For use only with computer models not equipped with a fingerprint reader 480465 001 8 TouchPad on off button board includes cable 481392 001 Plastics Kit includes 480467 001 NOTE See Plastics Kit on page 33 for more Plastics Kit spare part information 9a ExpressCard slot bezel 9b
104. h UMA memory 131 System memory map specifications Intel sssssssssssseeeeem en enne 132 7 Screw listing Phillips PM2 5x6 0 captive screw ssssssssssssssssseneeenrennene enne nr nnns sn senes 133 Phillips PM2 5x5 0 screw ceceeeeeeeececenccaeeeecceeeeeeeeeeeeeeeeeees aiii a aa aia Eaa Aa 134 Philips PM2 0x4 0 SCIeW ern rie aia e En rn te a a a EET CERE AAA E E aa Faden 135 Phillips PM2 5x4 0 screw sssssssssssssssssssseeneneeneneneen nennen enne nennen rtr rtrene nsnm nsns sensns nnn nens 138 Phillips PM3 0x4 0 screw 2 cccceceeeeeeccaeeeaeeeeeceeeeeeeeeeeeeeeeee te tae aa seaaacacaesaaaaaneaaeeaeceeeeeeeeseeeeeeteeess 143 Phillips PM2 5x13 0 captive screw 0 ccccccccceeceeeeeeeeecceeeeeeaaeaaeeaeeceeeeeeeeeeeeeeesseesaaaaaacaeeaeeeeeeeeeeeneess 144 Phillips PM2 0x3 0 broad head screw ssssssssssssssesseeeen nennen rerrene nennen nnns 146 illa A IDUIUR E 147 Phillips PM2 5x4 0 broad head screw ssssssssssssssssesseseeeeen eene tannanna naene tent 149 Phillips PM2 0x10 0 captive screw ssssssesseemeemem nennen rrrremre nen ns nsns nnns 150 8 Backup and Recovery Recovering system infortmiatiOn uccc oe ce et repe aE ent bn ee ceux unb e edge xe pep teda eu uon a pedea 152 Creating recovery GISCS i niente det ene i Ease e FE REEL eee ERE Ree ERRARE ER HR RAR OUS 153 Backing up your information ssses
105. hstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4321 802 11a b g n WLAN module for use in Antigua and Barbuda Barbados Belize 453730 001 Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom 4321 802 11a b g n WLAN module for use in Afghanistan Albania Algeria Andorra 453730 002 Angola Antig
106. igua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 459263 002 Broadcom BCM4312 802 11b g WLAN module for use only with computer models equipped with Intel processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia
107. include 6 rubber feet 490033 001 and 492546 001 Rubber Kit not illustrated includes 6 base enclosure rubber feet Computer major components 480480 001 27 Item Description Spare part number 23 Optical drives include a bezel and an optical drive bracket Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer 480461 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 480459 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive 480458 001 24 Hard drives include bracket 320 GB 5400 rpm 480456 001 250 GB 5400 rpm 480455 001 160 GB 7200 rpm 480454 001 160 GB 5400 rpm 480453 001 120 GB 5400 rpm 480452 001 Hard Drive Hardware Kit not illustrated includes bracket and screws 480457 001 25 RTC battery 480468 001 26 Memory modules 667 MHz PC2 6400 1 DIMM 2048 MB memory module 480382 001 1024 MB memory module 480381 001 512 MB memory module 480380 001 27 Batteries 8 cell 73 Wh 2 55 Ah Li ion battery for use with all computer models 480385 001 6 cell 47 Wh 2 55 Ah Li ion battery for use only with computer models equipped with 486766 001 AMD processors 28 Chapter3 Illustrated parts catalog Display assembly components The HP Pavilion dv7 Entertainment PC offers 2 types of display assemblies Component spare parts are listed in this section for AntiGlare display assemblies and BrightView display assemblies AntiGla
108. ipped with Intel processors includes power button board and cable and LED board and cable 485606 001 Display inverter cover 486541 001 System board with RX781 Northbridge and ATI HD3450 graphics subsystem with discrete memory for use only with computer models equipped with AMD processors includes replacement thermal material 486542 001 System board with M780G Northbridge and UMA graphics subsystem memory for use only with computer models equipped with AMD processors includes replacement thermal material 486766 001 6 cell 47 Wh 2 55 Ah Li ion battery for use only with computer models equipped with AMD processors 487330 001 Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with Intel processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Sequential part number listing 43 Spare part Description number 487330 002 Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with Intel processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central Afri
109. iribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe e Broadcom 4321 802 11a b g n WLAN module for use in Antigua and Barbuda 453730 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 22 Chapter3 Illustrated parts catalog Item Description Spare part number e Broadcom 4321 802 11a b g n WLAN module f
110. ive USB Diskette on Key E USB Hard drive o Network adapter Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self test on the hard drive NOTE Onmodels with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Test select Run a comprehensive self test on a secondary hard drive models only Memory Test Run a diagnostic test on the system memory Setup Utility menus 115 6 Specifications Computer specifications Metric U S Dimensions Width 39 59 cm 15 59 in Depth 28 49 cm 11 22 in Height front to back 3 34 to 4 21 cm 1 32 to 1 66 in Weight with optical drive hard drive 3 50 kg 7 72 lbs and battery Second hard drive adds 0 13 kg 0 28 Ibs Camera adds 0 009 kg 0 02 Ibs Input power Operating voltage 18 5 V dc 3 5 A 65 W or 18 5 V dc 4 74 A 90 W Operating current 3 5 A or 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibrati
111. jibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekista
112. k WLAN options by way of wireless module Atheros AR9280 802 11a b g n Y Y Broadcom 4321 802 11a b g n V V Atheros AR2425 802 11b g V V Intel Wi Fi Link 5100 802 11a b g n V WLAN module 4 Chapter 1 Product description Category Description Computer Computer Computer models models equipped models equipped equipped with with AMD with AMD Intel processors processors and processors and and graphics graphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Intel Wi Fi Link 5100 802 11a b g Y WLAN module Broadcom 4322 802 11a b g n Y WLAN module Broadcom BCM4312 802 11b g Y WLAN module Wireless Integrated ATSC NTSC QAM hybrid Y V Y TV tuner module Integrated world wide analog DVB T Y V V TV tuner module Support for TV tuner antennae for both vV Y V DVB T and ATSC NTSC External media One ExpressCard 54 slot V V card Digital Media Slot supports SD MMC vV Y Y SD I O MS MSP xD Ports Audio in mono microphone V Y V Audio out stereo headphone V Y Y Audio out stereo headphone with S Y Y Y PDIF Consumer infrared Y Y Y eSATA V N y High Definition Multimedia Interface Y Y V HDMI v1 3 supporting 1080p with HDCP key IEEE 1394a V Y RJ 11 modem select models only Y Y Y RJ 45 Ethernet includes link and V V V activity lights TV tuner antenna select models only v Y USB 4 on computer models not Y V V equippe
113. l 75 spare partnumber 20 41 75 speaker components 9 speakers 9 specifications Blu ray Disc ROM Drive 120 computer 116 display 117 118 DVD RW and CD RW Combo Drive 121 hard drive 119 l O addresses 126 128 interrupts 123 124 125 memory map 130 131 132 optical drive 120 121 system DMA 122 static shielding materials 51 stop button 10 subwoofer location 16 removal 100 spare partnumber 27 41 100 supported discs 153 switch cover removal 69 spare part numbers 19 41 43 69 system board removal 94 spare part numbers 20 39 43 94 system DMA 122 system failure or instability 152 system information 114 system memory map 130 131 132 system recovery 152 T thermal material replacement 107 tools required 47 top cover removal 85 spare part numbers 20 40 85 TouchPad button board removal 90 spare part number 20 45 90 TouchPad components left button 12 light 12 on off button 12 right button 12 scroll zone 12 TouchPad 12 TouchPad on off button spare partnumber 41 TouchPad on off button board removal 89 spare part number 20 89 transporting guidelines 50 TV antenna jack 14 TV tuner external antenna cable removal 64 spare part numbers 26 42 61 spare part numbers 21 37 TV tuner module 38 39 41 42 43 64 removal 61 workstation guidelines 50 spare partnumbers 26 42 61 TV tuner module cable illustrated 34 removal 104 TV tuner product description 5 U Universal Seria
114. l Bus USB port location 14 15 pin assignments 162 unknown password 52 USB board removal 98 spare partnumbers 21 41 44 98 using system restore points 154 V vents 14 16 Virtualization Technology 114 volume mute button 10 volume scroll zone 10 Ww webcam location 8 product description 4 webcam light 8 webcam microphone module illustrated 29 31 removal 56 57 78 spare partnumber 29 31 40 56 79 Windows applications key 11 Windows logo key 11 wireless antenna illustrated 29 32 locations 7 removal 83 spare partnumbers 29 32 44 84 wireless button 10 wireless product description 4 WLAN module location 16 Index 175
115. lines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy A CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V
116. mal material locations for computer models equipped with an AMD processor Ef NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed Thermal paste is used on the processor 1 and the heat sink section 2 that services it Thermal pads are used on the Northbridge chip 3 the video memory chip 4 and the system board capacitors 5 and the sections of the heat sink 6 that service these components Replacement thermal material is included with all heat sink assembly system board and processor spare part kits The following illustration shows the replacement thermal material locations for computer models equipped with an Intel processor Component replacement procedures 107 Reverse this procedure to install the heat sink 108 Chapter 4 Removal and replacement procedures Processor Ef NOTE All processor spare part kits include thermal material Description Spare part number AMD Turion Ultra ZM86 2 40 GHz processor 480854 001 AMD Turion Ultra ZM82 2 20 GHz processor 480852 001 AMD Turion Ultra ZM80 2 10 GHz processor 480851 001 AMD Turion RM70 2 00 GHz processor 480857 001 AMD Athlon QL60 1 90 GHz processor 480856 001 Intel Core2 Duo 2 80 GHz processor 481377 001 Intel Core2 Duo 2 53 GHz processor 481374 001 Intel Core2 Duo 2 40 GHz processor 481375 001 Intel Core2 Duo 2 26 GHz processor 481376
117. move the display enclosure The display enclosure is available using spare part number 480445 001 12 If it is necessary to replace the webcam microphone module remove the two Phillips PM2 5x3 0 screws 1 that secure the webcam microphone module to the display bezel 13 Release the webcam microphone module 2 as far from the display bezel as the webcam microphone module cable allows 78 Chapter 4 Removal and replacement procedures 14 Disconnect the webcam microphone module cable 3 from the webcam microphone module 15 Remove the webcam microphone module The webcam microphone module is available using spare part number 480446 001 16 If itis necessary to replace the display inverter remove the 7 Phillips PM2 5x5 0 screws 1 that secure the display inverter cover to the display bezel 17 Remove the display inverter cover 2 by lifting it straight up The display inverter cover is available using spare part number 485606 001 18 Remove the Phillips PM2 5x5 0 screw 1 that secures the display inverter to the display bezel 19 Release the inverter 2 as far from the display bezel as the display panel cable and backlight cables allow Component replacement procedures 79 20 Disconnect the display panel cable 3 and the backlight cable 4 from the display inverter 21 Remove the display inverter The display inverter is available using spare part number 480447 001 22 If itis necessary to replace the displa
118. mputer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 54 Remove the RTC battery see RTC battery on page 63 Wait approximately 5 minutes Replace the RTC battery and reassemble the computer me on ow o Connect AC power to the computer Do not reinsert any batteries at this time Turn on the computer All passwords and all CMOS settings have been cleared 52 Chapter 4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 115 screws in 10 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag The service tag affixed to the bottom of the computer provides information that may be needed when troubleshooting system problems The service tag provides the following information 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 P
119. n Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe For use only with computer models equipped with Intel processors e Intel Wi Fi Link 5100 802 11a b g WLAN module for use only in Pakistan Russia 482957 001 and the Ukraine e Intel Wi Fi Link 5100 802 11a b g n WLAN module for use in all countries 480985 001 and regions except Pakistan Russia and the Ukraine e Broadcom 4322 802 11a b g n WLAN module for use in Antigua and Barbuda 487330 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 24 Chapter3 Illustrated parts catalog Item Description Spare part number e Broadcom 4322 802 11a b g n WLAN module for use in Afghanistan Albania 487330 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon G
120. n Ultra ZM82 2 20 GHz 480852 001 e Turion Ultra ZM80 2 10 GHz 480851 001 e Turion RM70 2 00 GHz 480857 001 e X Athlon QL60 1 90 GHz 480856 001 Intel processors e Intel Core2 Duo 2 80 GHz 481377 001 e Intel Core2 Duo 2 53 GHz 481374 001 e Intel Core2 Duo 2 40 GHz 481375 001 e Intel Core2 Duo 2 26 GHz 481376 001 e Intel Core2 Duo 2 00 GHz 491000 001 22 Base enclosures include 6 rubber feet For use with all computer models For use only with computer models equipped with a 1394 port modem module and 490038 001 TV tuner module For use only with computer models equipped with a 1394 port and modem module 490040 001 but not a TV tuner module For use only with computer models equipped with a 1394 port and TV tuner module 490039 001 but not a modem module For use only with computer models equipped with a 1394 port but nota modem module 480464 001 ora TV tuner module For use only with computer models equipped with AMD processors For use only with computer models equipped with a 1394 port modem module and TV tuner module 490030 001 and 490034 001 For use only with computer models equipped with a 1394 port and modem module but not a TV tuner module 490032 001 and 490036 001 For use only with computer models equipped with a 1394 port and TV tuner module but not a modem module 490031 001 and 490035 001 For use only with computer models equipped with a 1394 port but nota modem module or a TV tuner module
121. n WLAN module for use in South Korea 464382 AD1 e Broadcom BCM4312 802 11b g WLAN module for use in Antigua and Barbuda 459263 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Computer major components 25 P M M Item Description Spare part number e Broadcom BCM4312 802 11b g WLAN module for use in Afghanistan Albania 459263 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgy
122. n angle 4 Disconnect the power connector cable 3 from the system board 96 Chapter4 Removal and replacement procedures 5 Remove the system board 4 by sliding it away from the base enclosure at an angle Reverse this procedure to install the system board Audio infrared board Description Spare part number Audio infrared board 480477 001 NOTE The audio infrared board spare part kit does not include an audio infrared board cable The audio infrared board cable is included in the Cable Kit spare part number 480474 001 Before removing the audio infrared board follow these steps 1 i m 9v og Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 54 Remove the following components a b Hard drive see Hard drive on page 59 Optical drive see Optical drive on page 57 Switch cover see Switch cover on page 69 Keyboard see Keyboard on page 71 Speaker assembly see Speaker assembly on page 75 Display assembly see Display assembly on page 76 Top cover see Top cover on page 85 Component replacement procedures 97 R
123. nd Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 64 Chapter 4 Removal and replacement procedures Description Atheros AR2425 802 11b g for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Spare part number 459339 001 Atheros AR2425 802 11b g for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El
124. nents a Hard drive see Hard drive on page 59 b Optical drive see Optical drive on page 57 c Switch cover see Switch cover on page 69 d Keyboard see Keyboard on page 71 e Speaker assembly see Speaker assembly on page 75 f Display assembly see Display assembly on page 76 g Top cover see Top cover on page 85 System board see System board on page 94 Remove the subwoofer 1 Remove the two Phillips PM2 5x4 0 broad head screws 1 that secure the subwoofer to the base enclosure NOTE When removing the subwoofer screws make note of the location and orientation of the rubber grommets 2 Failure to properly install these grommets can lead to decreased subwoofer performance 2 Remove the subwoofer 3 from the base enclosure Reverse this procedure to install the subwoofer Component replacement procedures 101 Power connector cable amp NOTE The power connector cable is included in the Cable Kit spare part number 480474 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the
125. nizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 50 Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps
126. nused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT 1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM 1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 System I O address specifications Intel 129 System memory map specifications AMD with graphics subsystems with discrete memory Size Memory address System function 128 KB 000A0000 000BFFFF nVidia GeForce8400M GS 16 KB B0000000 B0003FFF HDA Controller 8KB B0004000 B0005FFF Standard Dual Channel PCI IDE Controller 4KB B0006000 B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000 B00070FF Standard Enhanced PCI to USB Host Controller 4KB B0008000 B0008FFF nVidia nForce Networking Controller 512 KB B0080000 BOOFFFFF nVidia nForce System Management Controller 2KB B0100000 B01007FF RICOH OHCI Compliant IEEE 1394 Host Controller 256 B B0100800 B01008FF SDA Standard C
127. ompliant SD Host Controller 256 B B0100C00 B0100CFF Ricoh SD MMC Host Controller 256 B B0101000 B01010FF Ricoh Memory Stick Controller 256 B B0101400 B01014FF Ricoh XD Picture Card Controller 16 KB B0200000 B0203FFF Broadcom WLAN adapter 16 MB B1000000 B1FFFFFF nVidia GeForce8400M GS 32 MB B2000000 B3FFFFFF nVidia GeForce8400M GS 1 MB B6000000 B60FFFFF Broadcom WLAN adapter 256 MB C0000000 CFFFFFFF nVidia GeForce8400M GS 1KB FED00000 FEDOOS3FF High precision event timer 130 Chapter6 Specifications System memory map specifications AMD with graphics subsystems with UMA memory Size Memory address System function 128 KB 000A0000 000BFFFF nVidia MCP67M 16 KB B0000000 B0003FFF HDA Controller 8 KB B0004000 B0005FFF Standard Dual Channel PCI IDE Controller 4KB B0006000 B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000 B00070FF Standard Enhanced PCI to USB Host Controller 256 B 16 B B0007400 B00074FF B0007800 B000780F Standard Enhanced PCI to USB Host Controller nVidia nForce Networking Controller 256 B B0007C00 B0007CFF nVidia nForce Networking Controller 4KB B0008000 B0008FFF Standard OpenHCD USB Host Controller 4 KB B0009000 B0009FFF nVidia nForce Networking Controller 512 KB B0080000 BOOFFFFF nVidia nForce System Management Controller 16 MB B1000000 B1FFFFFF nVidia MCP67M 16 MB B2
128. omputer 94 Chapter 4 Removal and replacement procedures Remove the battery see Battery on page 54 Remove the following components a Optical drive see Optical drive on page 57 b Hard drive see Hard drive on page 59 c Switch cover see Switch cover on page 69 d Keyboard see Keyboard on page 71 e Bluetooth module see Bluetooth module on page 74 f Speaker assembly see Speaker assembly on page 75 g Display assembly see Display assembly on page 76 Top cover see Top cover on page 85 When replacing the system board be sure thatthe following components are removed from the defective system board and installed on the replacement system board TV tuner module see TV tuner module on page 61 RTC battery see RTC battery on page 63 WLAN module see WLAN module on page 64 Memory module see Memory module on page 67 Modem module see Modem module on page 93 Heat sink see Heat sink on page 105 Processor see Processor on page 109 Component replacement procedures 95 Remove the system board 1 Disconnect the following cables 1 USB board cable 2 Audio infrared board cable 3 Modem module cable 4 Fan cable 5 Subwoofer cable 2 Remove the four Phillips PM2 5x4 0 screws that secure the system board to the base enclosure T ee X 3 Use the optical drive connector 1 to lift the system board 2 until it rests at a
129. on LEE ae 116 Chapter6 Specifications Metric U S Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 17 0 inch SXGA display specifications Metric U S Dimensions Height 24 4 cm 9 6 in Width 38 1 cm 15 0 in Diagonal 43 2 cm 17 0 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 172 x 0 172 mm Format 1680 x 1050 Configuration RGB vertical stripe Backlight CCFT Character display 80 x 25 Total power consumption 7 0 W Viewing angle 60 horizontal 40 50 vertical typical 17 0 inch SXGA display specifications 117 17 0 inch WXGA display specifications Metric U S Dimensions Height 24 4 cm 9 6 in Width 38 1 cm 15 0 in Diagonal 43 2 cm 17 0 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pitch resolution Pitch 0 259 x 0 259 mm Format 1440 x 900 Configuration RGB vertical stripe Backlight CCFT Character display 80 x 25 Total power consumption 6 5W Viewing angle 45 horizontal 15 35 vertical typical 118 Chapter6 Specifications Hard drive sp
130. or Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and
131. or use in Afghanistan Albania 453730 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal
132. over see Top cover on page 85 Remove the USB board 1 Disconnect the USB board cable 1 from the system board 2 Remove the Phillips PM2 5x4 0 screw 2 that secures the USB board to the base enclosure 3 Remove the USB board 3 from the base enclosure Reverse this procedure to install the USB board Description Spare part number For use only with computer models equipped with AMD processors 488885 001 For use only with computer models equipped with Intel processors 480481 001 NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the right side and rear panel of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software applications Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord
133. ped with graphics subsystems with 463958 001 UMA memory CAT5E cable 454619 001 Wired headset with volume control 371693 003 Optical mouse 436238 001 Wireless laser mouse includes infrared transceiver 430958 001 Power cords For use in Argentina 490371 D01 For use in Australia and New Zealand 490371 011 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Switzerland 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in the United Kingdom 490371 031 For use in the United States 490371 001 Remote controls Full function remote control 465540 001 Full function remote control with teletext 464793 001 I ti 36 Chapter3 Illustrated parts catalog Description Spare part number Thin profile remote control fits into ExpressCard slot 465541 001 Screw Kit includes 480475 001 e Phillips PM3 0x4 0 screw e Phillips PM2 5x13 0 screw e Phillips PM2 5x6 0 captive screw e Phillips PM2 5x6 0 screw e Phillips PM2 5x5 0 screw e Phillips PM2 5x4 0 broad head screw e Phillips PM2 5x4 0 screw e Phillips PM2 0x10 0 captive screw e Phillips PM2 0x4 0 screw
134. phones for use only with 480375 001 computer models equipped with Intel processors Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system m Disconnect all external devices connected to the computer d Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 54 Remove the memory WLAN module compartment cover see Memory module on page 67 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 64 B m mo x Remove the following components a Switch cover see Switch cover on page 69 b Keyboard see Keyboard on page 71 c Speaker assembly see Speaker assembly on page 75 Remove the display assembly 1 Disconnect the display panel cable 1 from the system board 76 Chapter 4 Removal and replacement procedures 2 3 4 5 Remove the wireless antenna cables 2 from the routing channels in the top cover OL Jj E A CAUTION The display assembly will be unsupported when the following screws are removed To prevent damage to the display assembly support it before removing the screws Remove the three Phillips PM2 5x13 0 screws 1 and the
135. r button board Remove the three Phillips PM2 5x4 0 screws 2 that secure the speaker assembly to the computer Remove the speaker assembly 3 Reverse this procedure to install the speaker assembly Component replacement procedures 75 Display assembly NOTE AII display assembly spare part include a webcam microphone and wireless antenna transceivers and cables 17 0 inch WSXGA AntiGlare display assembly for use only with computer models equipped with 497104 001 AMD processors 17 0 inch WXGA AntiGlare display assembly for use only with computer models equipped with 497103 001 AMD processors 17 0 inch WSXGA BrightView display assembly with webcam and 2 microphones for use only 488881 001 with computer models equipped with AMD processors 17 0 inch WXGA BrightView display assembly with webcam and 2 microphones for use only with 488880 001 computer models equipped with AMD processors 17 0 inch WSXGA AntiGlare display assembly with webcam and 2 microphones for use only with 480378 001 computer models equipped with Intel processors 17 0 inch WXGA AntiGlare display assembly with webcam and 2 microphones for use only with 480377 001 computer models equipped with Intel processors 17 0 inch WSXGA BrightView display assembly with webcam and 2 microphones for use only 480376 001 with computer models equipped with Intel processors 17 0 inch WXGA BrightView display assembly with webcam and 2 micro
136. r on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 54 Remove the accessory cover see Hard drive on page 59 Remove the memory module 1 2 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Remove the module 2 by pulling it away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module 68 Chapter4 Removal and replacement procedures Switch cover Ef NOTE The switch cover includes the power button board and cable and LED board and cable Description Spare part number For use only with computer models equipped with AMD processors 480469 001 For use only with computer models equipped with Intel processors 485605 001 Before removing the switch cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the compu
137. re display assembly spare parts oq _ e _ _ gt 0 GEL O o Item Description Spare part number 1 Display enclosures include wireless antenna transceivers and cables For use with computer models equipped with 802 11a b g n WLAN modules includes 490504 001 3 wireless antenna transceivers and cables For use with computer models equipped with 802 11a b g and 802 11b g WLAN 480490 001 modules includes 2 wireless antenna transceivers and cables 2 Display inverter cover 485606 001 3 Webcam microphone module 480446 001 4 Display inverter 480447 001 5 Wireless antenna transceiver and cable sets For use with computer models equipped with 802 11a b g n WLAN modules includes 489804 001 3 wireless antenna transceivers and cables For use with computer models equipped with 802 11a b g and 802 11b g WLAN 487748 001 modules includes 2 wireless antenna transceivers and cables 6 Display hinges includes left and right hinges 498136 001 Display Cable Kit includes display panel cable 480449 001 Display assembly components 29 Item Description Spare part number Display Rubber Kit not illustrated includes display bezel rubber screw covers 495896 001 Display Screw Kit not illustrated 490502 001 30 Chapter3 Illustrated parts catalog BrightView display assembly spare parts Item Description Spare part num
138. rtical sync 15 DDC 2B clock External monitor 159 HDMI 1217151311 9 7 5 3 1 OEOHAOHOHOHO HOHER 18 16 14 12 10 8 6 4 Z Pin Signal 1 TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 20 Shell 160 Chapter 9 Connector pin assignments RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 45 network 12345678 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused RJ 11 modem 161 Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 162 Chapter 9 Connector pin assignments 10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used Requirements
139. ry module Optical drive TV tuner module S ox o I poe a eR SR zs xxx o c9 x o 9 xm eJ a o Jo me WLAN module 6 Chapter 1 Product description 2 External component identification Top components Display components Item Component Description 1 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on 2 Wireless antennae select models only Send and receive signals from one or more wireless devices These antennae are not visible from the outside of the computer NOTE For optimal transmission keep the areas immediately around the antennae free from obstructions NOTE Tosee wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Top components 7 8 Item Component Description 3 Internal microphones 2 Record sound 4 Integrated webcam light On The integrated webcam is in use 5 Integrated webcam Records video and captures still photographs Chapter 2 External component identification Buttons fingerprint reader and speakers PRADA d Ix T T T ee ee P Pn V p ti E eee Item Component Description 1 Speakers 2 Produce sound 2 Power button e When the computer i
140. s off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Maintenance gt Power Options 3 Media button e Launches the QuickPlay program for models with QuickPlay preinstalled e Launches the DVDPlay program for models with DVDPlay preinstalled NOTE If the computer has been set up to require a logon password you may be asked to log on to Windows QuickPlay launches after you log on Refer to the QuickPlay software Help for more information m s sms el Top components Item Component Description 4 Volume mute button Mutes and restores speaker sound 5 Volume scroll zone Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume You can also tap the minus sign on the scroll zone to decrease volume or tap th
141. sesssseeeenee eene enne en nennen nen rne 154 Whento Dack UP p 154 Backup suggestions 00 0 0 eee eee cette eee eet knak errr nee NAAA AEAEE nennen enne enne nnne 154 Using system restore polls 3 2 oie ceep ecrit ete Ea 2 SEP tees EL ETE De Rene REED EIE Resa RAN DP DOR RES 154 When to create restore points ssssssssseeeeees 155 Create a system restore point ssssssssssssseee enn 155 Restore to a previous date and time sssssssssmR 155 Performing a recovery sssssssssssssseseeeene nenne enne en ner rr nennen rrr rnnt nennen n enne nene 156 Recovering from the recovery discs ssssssssssssseeeneeeeeen nee 156 Recovering from the dedicated recovery partition select models only 156 9 Connector pin assignments o 157 Audio in microphone epee nem eene NEEN RANEREN innen n nennen rennen nennen nein 158 Audio out headphone 2 crea tret entere neta eres la le oaa oor ea EU re vag da E Eee RE ed 158 usps 159 lep 160 RI MODOC m 161 RJ 45 network tee 161 Universal sU EE M 162 10 Power cord set requirements Requirements for all countries or regions sssssseene ene ener 163 Requirements for specific countries or regions
142. ter fo Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 54 Remove the switch cover 1 Remove the following screws 1 Seven Phillips PM2 5x4 0 screws 2 One Phillips PM2 5x13 0 screw 2 Turn the computer display side up with the front toward you 3 Open the computer as far as possible 4 Liftthe rear edge of the switch cover 1 until it rests at an angle Component replacement procedures 69 5 Slide the switch cover 2 back until it rests on the display 6 Release the zero insertion force ZIF connector 1 to which the LED board cable is connected and disconnect the cable from the LED board 7 Remove the switch cover 2 Reverse this procedure to install the switch cover 70 Chapter 4 Removal and replacement procedures Keyboard For use in country or region Spare part number For use in country or region Spare part number For use with all computer models Denmark Norway and Sweden 483275 DH1 Saudi Arabia 483275 171 France 483275 051 Spain 483275 071 French Canada 483275 121 Switzerland 483275 111 Germany 483275 041 Turkey 483275 141 Italy 483275 061 The United Kingdom 483275 031 The Netherlands 483275 B31 The United States 483275 001 Portugal 483275 131 For use only with computer models equipped with AMD processors
143. the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 482899 001 NTSC ATSC ANG TV tuner module NOTE The TV tuner module spare part kits do not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 480474 001 482899 002 DVD T ANG TV tuner module NOTE The TV tuner module spare part kits do not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 480474 001 482899 003 DVB T TV tuner module NOTE The TV tuner module spare part kits do not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 480474 001 482900 001 TV tuner external antenna cable with PAL ja
144. the keyboard to the computer 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible 5 Remove the three Phillips PM2 0x4 0 screws 1 and the Phillips PM2 0x3 0 broad head screw 2 that secure the keyboard to the computer 6 Liftthe rear edge of the keyboard 1 until it rests at an angle 72 Chapter 4 Removal and replacement procedures 7 Slide the keyboard 2 back to disengage the tabs on the front edge of the keyboard from the top cover and rest it on the display 8 Release the ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 9 Remove the keyboard Reverse this procedure to install the keyboard Component replacement procedures 73 Bluetooth module NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 480474 001 Description Spare part number Bluetooth module 483113 001 Before removing the Bluetooth module follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system m Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter
145. three Phillips PM2 5x6 0 screws 2 that secure the display assembly to the computer Remove the display assembly 3 jii T iT Tm NOTE Steps 5 through 24 provide display assembly internal component removal information for computer models equipped with AntiGlare display assemblies See steps 25 through 40 for display assembly internal component removal information for computer models equipped with BrightView display assemblies NOTE See Webcam microphone module on page 56 for webcam microphone module replacement instructions for computer models equipped with BrightView display assemblies If itis necessary to replace the display enclosure or any of the display assembly internal components remove the two rubber screw covers 1 on the display bezel lower edge The rubber Screw covers are available in the Display Rubber Kit spare part number 495896 001 Component replacement procedures 6 Remove the two Phillips PM2 5x5 0 screws 2 that secure the display enclosure to the display assembly T l 7 Turn the display enclosure upside down with the hinges toward you 8 Release the display enclosure 1 by sliding it toward the top of the display assembly until it detaches from the display assembly 9 Lift the bottom edge of the display enclosure 2 until the display enclosure logo LED cable is accessible 10 Disconnect the display enclosure logo LED cable 3 from the display panel cable 11 Re
146. to factory settings in case of system failure or instability Backing up your information regularly to protect your important system files Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create Ef NOTE f your computer includes a solid state drive SSD you may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start Computer If the partition is present an HP Recovery drive is listed in the Hard Disk Drives section of the window 152 Chapter8 Backup and Recovery Creating recovery discs Ef NOTE HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failur
147. ttery 480469 001 Switch cover for use only with computer models equipped with AMD processors includes power button board and cable and LED board and cable 480470 001 Speaker assembly 480471 001 Subwoofer includes 2 mounting grommets 480472 001 Heat sink for use only with computer models equipped with Intel processors and graphics subsystems with 512 MB of discrete memory includes replacement thermal material 480473 001 Heat sink for use only with computer models equipped with Intel processors and graphics subsystems with 256 MB of discrete memory includes replacement thermal material 480474 001 Cable Kit NOTE See Cable Kit on page 34 for more Cable Kit spare part information 480475 001 Screw Kit 480476 001 Fingerprint reader board includes cable 480477 001 Audio infrared board NOTE The audio infrared board spare part kit does not include an audio infrared board cable The audio infrared board cable is included in the Cable Kit spare part number 480474 001 480479 001 USB board for use only with computer models equipped with Intel processors includes cable 480480 001 Rubber Kit includes 6 base enclosure rubber feet 480481 001 Fan for use only with computer models equipped with Intel processors 480490 001 Display enclosure for use only with computer models equipped with AntiGlare display assembies and 802 11a b g and 802 11b g WLAN modules includes 2 wireless antenna transceivers and cables 480851 001 AMD Turion Ultra ZM80
148. tup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 p e w m Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Use the arrow keys to select System Configuration Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter To save your change and exit the Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter Your change goes into effect immediately Display system information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left
149. ua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome a
150. use only with computer models equipped with AMD processors and graphics subsystems with UMA memory includes replacement thermal material 490504 001 Display enclosure for use only with computer models equipped with an AntiGlare display assembly and an 802 11a b g n WLAN modules includes 3 wireless antenna transceivers and cables includes wireless antenna transceivers and cables 491000 001 Intel Core2 Duo 2 00 GHz processor includes replacement thermal material 491972 001 TouchPad button board includes 2 cables 492546 001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port but not a modem module or a TV tuner module includes 6 rubber feet 495896 001 Display Rubber Kit for use only with computer models equipped with an AntiGlare display assembly includes display bezel rubber screw covers Sequential part number listing 45 Spare part Description number 497103 001 17 0 inch WXGA AntiGlare display assembly for use only with computer models equipped with AMD processors include webcam microphone and wireless antenna transceivers and cables 497104 001 17 0 inch WXGA AntiGlare display assembly for use only with computer models equipped with AMD processors include webcam microphone and wireless antenna transceivers and cables 498136 001 Display hinges for use only with computer models equipped with an AntiGlare display assembly includes left and right hinges
151. ut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 54 Remove the following components a b Hard drive see Hard drive on page 59 Optical drive see Optical drive on page 57 Switch cover see Switch cover on page 69 Keyboard see Keyboard on page 71 Speaker assembly see Speaker assembly on page 75 Display assembly see Display assembly on page 76 Top cover see Top cover on page 85 Component replacement procedures 89 Remove the TouchPad on off button board 1 Turn the top cover upside down with the front toward you 2 Release the ZIF connector to which the TouchPad on off button board cable 1 is attached and then disconnect the cable from the TouchPad button board 3 Remove the Phillips PM2 5x4 0 screw 2 that secures the TouchPad on off button board to the top cover 4 Remove the TouchPad on off button board 3 and cable from the top cover Reverse this procedure to install the TouchPad on off button board TouchPad button board Description Spare part number TouchPad button board includes 2 cables 491972 001
152. uter models equipped with Intel processors e For use only with computer models equipped graphics subsystems with 512 MB 480472 001 and of discrete memory 481144 001 e For use only with computer models equipped graphics subsystems with 256 MB 480473 001 of discrete memory 17 Fingerprint reader board includes cable 480476 001 18 TV tuner modules NOTE The TV tuner module spare part kits do not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 480474 001 DVB T TV tuner module 482899 003 DVD T ANG TV tuner module 482899 002 NTSC ATSC ANG TV tuner module 482899 001 TV tuner external antenna cables not illustrated With F PAL jack 482900 002 p m 26 Chapter3 Illustrated parts catalog Item Description Spare part number With PAL jack 482900 001 19 Fans For use only with computer models equipped with AMD processors 488885 001 For use only with computer models equipped with Intel processors 480481 001 20 Subwoofer includes 2 mounting grommets 48047 1 001 21 Processors include replacement thermal material AMD processors e Turion Ultra ZM86 2 40 GHz 480854 001 e Turio
153. ved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings 154 Chapter8 Backup and Recovery When to create restore points e Before you add or extensively modify software or hardware e Periodically whenever the system is performing optimally NOTE f you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Maintenance gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Under Automatic restore points select the disk for which you want to create a restore point 5 Click Create The System Protection window opens 6 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Maintenance gt System 2 Inthe left pane click System protection 3 Click the System Protection tab 4 Click the System Restore button and then click Next The System Restore window opens 5 Follow the on screen instructions Backing up your information 155 Performing a recovery amp NOTE You can recover only files that you have previously backed up HP recommends that you use R
154. with computer models equipped with AMD processors in French Canada 483275 131 Keyboard for use only with computer models equipped with AMD processors in Portugal 483275 141 Keyboard for use only with computer models equipped with AMD processors in Turkey 483275 151 Keyboard for use with all computer models in Greece 483275 161 Keyboard for use with all computer models in Latin America 483275 171 Keyboard for use only with computer models equipped with AMD processors in Saudi Arabia 483275 201 Keyboard for use with all computer models in Brazil 483275 221 Keyboard for use with all computer models in the Czech Republic 483275 251 Keyboard for use with all computer models in Russia 483275 281 Keyboard for use with all computer models in Thailand 483275 291 Keyboard for use with all computer models in Japan 483275 371 Keyboard for use with all computer models in Asia Pacific countries and regions 483275 A41 Keyboard for use with all computer models in Belgium 483275 AA1 Keyboard for use with all computer models in the People s Republic of China 483275 AC1 Keyboard for use with all computer models in Hong Kong 483275 B31 Keyboard for use only with computer models equipped with AMD processors in the Netherlands 483275 BB1 Keyboard for use with all computer models in Israel 483275 DH1 Keyboard for use only with computer models equipped with AMD processors in Denmark Norway and Sweden 485605 001 Switch cover for use only with computer models equ
155. y hinges remove the two Phillips PM2 5x5 0 screws 1 and the four Phillips PM2 5x4 0 screws 2 that secure the display hinges to the display panel 23 Remove the eight Phillips PM2 0x4 0 screws 1 that secure the display hinges to the display panel 80 Chapter 4 Removal and replacement procedures 24 Remove the display hinges 2 The display hinges are available using spare part number 498136 001 amp NOTE Steps 25 through 40 provide display internal component removal information for computer models equipped with BrightView display assemblies See steps 5 through 24 for display internal component removal information for computer models equipped with AntiGlare display assemblies 25 Ifit is necessary to replace the display bezel or any of the display assembly internal components remove the following screw covers and screws 1 Two rubber screw covers on the display bezel bottom edge The display rubber screw covers are included in the Rubber Kit spare part number 480442 001 2 Two Phillips PM2 5x6 0 screws xl 26 Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure Component replacement procedures 81 27 Remove the display bezel 3 The display bezel is available using spare part number 480444 001 28 lfitis necessary to replace the display inverter release the display inverter
156. y warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 vi Safety warning notice Table of contents 1 Product description 2 External component identification TOD COImponents etes eie ned exe a eterne adea ka a bea doe otto quei m adeguate edad Una n A ane dd Aube dd 7 Display components sssssssssssssseneneeeneen nennen Ir Innen nnns sss s sn sss sss s nennen nnne 7 Buttons fingerprint reader and speakers cceceeeeeeeecceeceeeeeeeeeeeeeceeceeeaeeeeeeeeeeeeeeeeneees 9 KOVE ose EET 11 TOUGH PAG seks ses 12 Front components seitei oriin a a a a aa aaa aa eaaa aa 13 Rear COMPOMEMINS PE 14 Right side components erpiar E E E desis 14 Left side components 3 rene hat nd ER a a aaa aa a e a AAEE 15 Bottom components
157. ystem board Component replacement procedures 105 3 Remove the heat sink assembly 2 NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach the assembly amp NOTE Steps 4 through 6 apply only to computer models equipped with graphics subsystems with UMA memory 4 If it is necessary to replace the heat sink loosen the four Phillips PM2 5x10 0 captive screws 1 that secure the heat sink to the system board 5 Remove the heat sink assembly 2 NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach the assembly 106 Chapter 4 Removal and replacement procedures Ef NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed Thermal paste is used on the processor 1 and the heat sink section 2 that services it Thermal pads are used on the Northbridge chip 3 the video memory chip 4 and the system board capacitors 5 and the sections of the heat sink 6 that service these components Replacement thermal material is included with all heat sink assembly system board and processor spare part kits The following illustration shows the replacement ther
158. zstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 16 Heat sinks include replacement thermal material For use only with computer models equipped with AMD processors e For use only with computer models equipped with graphics subsystems with 488879 001 discrete memory e Foruse only with computer models equipped with graphics subsystems with 490503 001 UMA memory For use only with comp

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