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HP ProBook 6360b

1. sssssenn enne enne 113 Hard drive Specificatioris iier tete etr ede e erue EEN ee da ud 114 DVD RW SuperMulti DL LightScribe Drive specifications sssssssse 115 Blu ray ROM DVD RW SuperMulti DL LightScribe Drive 116 DVD ROM Drive specifications osiin a a EAE aN AA EEANN nnne 117 Specification information in Device Manager 118 T BACKUP ANG NECO VEG EE LT E mmm 119 WindOWS TT 119 Backing up your information 200 0 cece eee terete eee eee ee cent eene enemies 119 Pernonmning ATC COVONY arrr riiin doe eaicae doe see cyte vacee eve E idgeeageaee gsnedageaue panes 121 Using the Windows recovery tools ssessssee emen 121 Urt bu uper 122 Using a Windows 7 operating system DVD purchased separately 122 Windows TT 123 Backing up your information 0 eee eee cece eee ee cence eee ee eee eene eene nne 123 Peronming ER 124 Using the Windows recovery tools ssssse emen 124 DI ue bah pe H 125 Using a Windows Vista operating system DVD purchased separately 126 WINndOWS XP ee 126 Backing up your information 2 0 0 cece cece treet eee eee ee eee eene eee 127 Performing ATO COVEY EE 127 Recovering your information ssssseeeeenne eene 128 Recovering the operating system and programs esseeeeeeseseeeeerrresserrerenn 128 8 Power EA UI E 129 Requirements for all
2. Description Spare part number DVD RW SuperMulti DL LightScribe Drive 647673 001 Blu ray ROM DVD RW SuperMulti DL LightScribe Drive 647674 001 DVD ROM Drive 647672 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove the bottom cover see Bottom cover on page 51 Remove the optical drive 1 Position the computer upside down with the right side toward you 2 Remove the Phillips PM2 5x12 0 captive screw 1 that secures the optical drive to the computer 3 Push the optical drive tab 2 to release the optical drive from the computer 56 Chapter A Removal and replacement procedures 4 Remove the optical drive 3 from the computer 5 fitis necessary to replace the optical drive bracket position the optical drive with the rear toward you 6 Remove the two Phillips PM2 0x3 0 screws 1 that secure the optical drive bracket to the optical drive 7T Remove the optical drive bracket 2 Reverse this procedure to install an optical drive Component replacement pr
3. section in this guide 3 Restart the computer and then press f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions S7 NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition select Start gt Computer Ey NOTE If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide 3 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Pr
4. Remove the following components a b Hard drive see Hard drive on page 60 Optical drive see Optical drive on page 56 Keyboard see Keyboard on page 65 Modem module see Modem module on page 70 Component replacement procedures 95 e Fan see Fan on page 74 f Heat sink see Heat sink on page 75 g Base enclosure see Base enclosure on page 79 Display assembly see Display assembly on page 84 i System board see System board on page 91 Remove the Power button board assembly 1 Position the top cover upside down with the front toward you 2 Remove the single Phillips PM2 5x3 0 screw 1 that secures the assembly to the top cover 3 Remove the Power button board and cable 2 from the top cover Reverse this procedure to install the Power button board assembly Wireless web mute function board Ey NOTE The Wireless web mute function board assembly spare includes the power button cable Description Spare part number Wireless web mute function board assembly 639480 001 Before removing the Wireless web mute function board assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC out
5. language changing in Computer Setup 108 latch display release 15 latch battery release 18 latch Bottom cover release 18 Left hinge assembly illustrated 31 legacy support USB lights battery 15 caps lock 11 drive 15 HP QuickWeb 11 local area network LAN 15 mute 11 num lock 11 power 11 15 webcam 9 wireless 11 15 104 108 M mass storage devices spare part numbers 32 Media Card Reader identifying 15 memory module product description 2 removal 63 72 spare part number 72 spare part numbers 27 63 microphone audio in jack identifying 17 product description 3 microphone board spare part numbers 40 model name 1 modem module product description 3 removal 70 spare part number monitor port external 17 Multi Core CPU 109 mute light identifying 11 24 37 7O N num Ik key identifying 14 num lock light 11 O Operating System disc 127 128 operating system product description 5 optical drive precautions 43 product description 2 removal 56 spare partnumbers 26 32 56 specifications 115 116 117 optical drive eject button identifying 16 P packing guidelines 45 parallel port mode 108 passwords 107 plastic parts 42 Plastics Kit contents 29 spare part number pointing device product description 4 pointing stick 10 port options 111 1394 port 111 eSATA port 111 ExpressCard slot 111 flash media reader 111 parallel port 111 serial port 111 29 40 Smart Card reader slot 111 USB p
6. Enable disable the eSATA port AMT Options e Enable disable Firmware Verbosity e Enable disable AMT Setup Prompt Ctrl P D Enable disable USB Key Provisioning Support e Enable disable Unconfigure AMT on next boot e Select Terminal Emulation Mode o ANSI e VT100 e Enable disable Firmware Progress Event Support e Enable disable Initiate Intel CIRA Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Computer Setup menus 111 6 Specifications Computer specifications Metric U S Dimensions Length 22 0 cm 8 7 in Width 32 2 cm 12 7 in Height front to rear 3 4 to 3 6 cm 1 32 to 1 41 in Weight equipped with 33 8 cm 13 3 in HD display DVD 1 95kg 4 30 Ibs drive 1 GB DIMM 250 GB hard drive 3 cell battery Input power Operating voltage 18 5 V dc 3 5 A 65 W Operating current 3 5A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine
7. For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition select Start right click Computer click Manage and then click Disk Management Ey NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide 3 Ifthe HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Using a Windows 7 operating syst
8. Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 9 Wireless web mute function board includes cable 639480 001 10 RTC battery 651038 001 11 Power button board includes cable 639481 001 12 System board includes replacement thermal material System board HM65 includes WWAN and RTC battery for use in all countries and 641733 001 regions except for Russia and China System board HM65 includes WWAN and RTC ba
9. Nonoperating 200 g 2 ms half sine Random vibration Operating 112 Chapter6 Specifications 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating Metric U S 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 33 8 cm 13 3 in HD display specifications Metric U S Dimensions Height 21 0 cm 8 25 in Width 35 9 cm 14 15 in Diagonal 33 8 cm 13 3 in Surface treatment Anti glare Contrast ratio Refresh rate Brightness Pixel resolution 300 1 typical 60 Hz 200 nits typical Pitch 0 252 mm Format 1366 x 768 Configuration RGB stripe Backlight LED PPI 101 ppi Viewing angle 30 horizontal minimum 10 vertical minimum 30 30 20 10 Left Right Down Up minimum or 45 45 35 25 Left Right Down Up typical 33 8 cm 13 3 in HD display specifications 113 Hard drive specifications 750 GB 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5mm Width 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 101 g 101g Interface type SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single
10. Remove the keyboard see Keyboard on page 65 Remove the WWAN module 1 m Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module Ey NOTE The WWAN antenna cable Red tag labelled 5 is connected to the WWAN module Main terminal The WWAN antenna cable Blue tag labelled 6 is connected to the WWAN module Aux terminal There are two different WWAN modules available and each module has the antenna connectors reversed Remove the two Phillips PM2 5x3 0 screws 2 that secure the WWAN module to the computer The edge of the module opposite the slot rises away from the computer 68 Chapter 4 Removal and replacement procedures 3 Remove the WWAN module 3 by pulling the module away from the slot at an angle E NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion Figure 4 1 Ericsson module antenna locations E NOTE If the WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Component replacement procedures 69 Reverse this procedure to install the WWAN module Modem module E NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 639473 001 See Cable Kit on page 30 for more Cable Kit spare part number information
11. e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen you want to save b Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document click Edit gt Paste The screen image is added to the document d Save the document To create a backup using the Windows Backup utility select models only follow these steps Ey NOTE Be sure that the computer is connected to AC power before you start the backup process Ey NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Accessories gt System Tools gt Backup 2 Follow the on screen instructions Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools select models only You can use the Windows Backup utility to recover information you have previously backed up e Operating System and Driver Recovery discs included with your computer You can use the discs to recover your operating system and programs installed at the factory Windows XP 127 Recovering your information To r
12. quantities and locations and component shapes and sizes can vary from one computer model to another Battery 131 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 132 Chapter 9 Recycling Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Remove all screws 1 that secure the display panel assembly to the display enclosure Remove the display panel assembly 2 from the display enclosure Turn the display panel assembly upside down Remove all screws that secure the display panel frame to the display panel Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 133 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 134 Chapter9 Recycling 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the
13. see Battery on page 49 Remove the following components Hard drive see Hard drive on page 60 Optical drive see Optical drive on page 56 Keyboard see Keyboard on page 65 Fan see Fan on page 74 Heat sink see Heat sink on page 75 Base enclosure see Base enclosure on page 79 Remove the speaker assembly 1 Position the base enclosure upside down with the front toward you 82 Chapter 4 Removal and replacement procedures 2 Remove the Bluetooth cable 1 by unplugging it from the system board 2 3 Remove the two Phillips PM2 5x5 0 screws 1 that secure the speaker assembly to the base enclosure 4 Remove the tape 2 from the speaker cable 5 Slide the large speaker to the left 3 until the cutout in the speaker lines up with the metal clip 6 Remove the speaker assembly 4 from the base enclosure Reverse this procedure to install the speaker assembly Component replacement procedures 83 Display assembly All display assemblies include 2 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables select models only A Display Panel Support Kit is available using spare part number 657833 001 The kit includes WLAN antennas WWAN antennas Camera cable Display panel rear cover Before removing the display assembly follow these steps 1 6 7 Shut down the computer If you are unsure whether the computer is off or in Hibernation tu
14. Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy lvory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Martinique Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Tunisia Turkey the United Arab Emirates the United Kingdom the United States Uruguay the U S Virgin Islands Venezuela Vietnam Yemen Zambia and Zimbabwe Broadcom 4322 AGN 802 11a b g n WLAN module for use in Antigua and Barbuda Barbados 582564 001 Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 52 Chapter 4 Removal and replacement procedures Description Spare part number Broadcom 4322 AGN 802 11a b g n WLAN module for use in Afghanistan Albania Algeria 582564 002 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Vi
15. In roe ha Eu elie add TED EES 72 hera EE 74 e L 75 PMOCOSSOR EE 77 Baerenthal 79 Speaker assembly TEE 82 BI e VE CIb 84 S DOAN WEE 91 RIO E ET 94 Power button board e a a 95 Wireless web mute function board 22 cee ce eee ee eee eeeeceeae eee eeeeeeeeeeeeeeeneaaecaeeeeeteeeeeeeeeeeneee 96 Fingerprint reader board tre RR ERR ie ened aed a kin 98 ExpressCard assembly diei ite etui iieri eae SEENEN ENEE 99 I J 11 ell eege ET 100 Power connector cable AA 102 D Computer SEUD EE 104 Starting Computer Setup ceccecceeeceececneeceeeeeeeeeeeeeeeeeeece eee aaaaaeaaecaeeeeeeeeeeeeeeeeeeeseseccsccqcacieeeeeeeeess 104 Using Computer Setup ET 104 Navigating and selecting in Computer Setup 104 Restoring factory settings in Computer Setup ssssem e 105 Computer Setup MENUS AA Ad ES RIEN IR E EE aaa a REENENNE RR Ad Una NE BRAIN a RUIN RA PARTIE 106 File mentula bei b ep eie etae etie ated Ere eee Raga gau eee auus 106 SECUNTY MON 22 eiut REENEN e ERE ER eR ERR Lee lnc diel RR DL TERRAS 107 System Configuration menu enne nennen nennen nennen nnn 108 6 SDOCITIGAllOllS i uoc uai deba plaid A Eu p R daira iaa EE ERE MEA EE FEEIRAE GRE FEE MARKIREEO MAR TE XE CERA ESAE MARE RMFERRR AR KEDF LEER E Md addi 112 Computer specifications x tet re t eee adr tug nude e dua eau dei e Leda pa pa dae d ed etu 112 33 8 cm 13 3 in HD display specifications
16. Martinique Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Tunisia Turkey the United Arab Emirates the United Kingdom the United States Uruguay the U S Virgin Islands Venezuela Vietnam Yemen Zambia and Zimbabwe Spare part number 572520 001 Broadcom 4322 AGN 802 1 1a b g n WLAN module for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 582564 001 Broadcom 4322 AGN 802 11a b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech
17. Memory modules PC3 10600 1333 MHz DDR3 8 GB 634091 001 4 GB 621569 001 2 GB 621565 001 20 Bluetooth module does not include Bluetooth module cable 537921 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 639473 001 See Cable Kit on page 30 for more Cable Kit spare part number information WWAN modules not illustrated HP F5521 Broadband 632155 001 HP un2430 EV DO HSPA Mobile Broadband Module 634400 001 Fingerprint reader board not illustrated includes fingerprint reader board cable 651913 001 Cable Kit not illustrated see Cable Kit on page 30 for more Cable Kit spare part number 639473 001 information Computer major components 27 Display components o Item Description Spare part number 1 Display bezel For use with computer models with a webcam 639469 001 For use with computer models without a webcam 639470 001 2 Webcam module 641735 001 3 Display hinges Hinge kit includes left and right hinges brackets and covers 639476 001 4 Display cable kit includes LCD cable LCD cable system board to color mapping board LCD cable color mapping board to panel For use with computer models with a webcam 639471 001 For use with computer models without a webcam 639472 001 5 Display enclosure LCD back cover assembly 639467 001 28 Chapter3 Illustrated parts cat
18. Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uru
19. an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 8 Bluetooth compartment Contains a Bluetooth device 9 Vents 2 Enable airflow to cool internal components 18 Chapter2 External component identification NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Wireless antennas select models only The antennas send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs 2 WWAN antennas 2 Send and receive wireless signals to communicate with wireless wide area networks WWANSs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your cou
20. and screws Description Spare part number 750 GB 7200 rpm hard drive 633252 001 500 GB 7200 rpm hard drive 634926 001 320 GB 7200 rpm hard drive 641672 001 250 GB 7200 rpm hard drive 635225 001 160 GB solid state drive SSD 649657 001 128 GB solid state drive SSD 649658 001 Before disassembling the computer follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 49 Remove the bottom cover see Bottom cover on page 51 Remove the hard drive 1 2 Position the computer upside down with the battery bay toward you Loosen the three Phillips PM2 5x12 0 captive screws 1 that secures the hard drive to the computer Grasp the Mylar tab 2 on the hard drive and slide the hard drive to the left to disconnect it from the system board 60 Chapter4 Removal and replacement procedures 4 Use the plastic tab to lift the connector side of the hard drive up at an angle 3 and remove the drive 4 from the hard drive bay 5 If itis necessary to replace the hard drive bracket remove the four Phillips PM3
21. away from the base enclosure and lift the display assembly 1 straight up and remove it CAUTION When installing the display assembly be sure that the wireless antenna cables routed out of the display right hinge are routed and arranged properly Failure to follow these routing instructions can result in degradation of the computer s WLAN and WWAN performance 8 If itis necessary to replace the display bezel or display hinges remove the following 1 Two rubber screw covers on the display bezel bottom edge 2 Two Phillips PM2 5x5 0 screws on the display bezel bottom edge y es lees es Les leen Leen d LL 9 Flex the top of the bezel the inside edges of the left and right sides 1 and then the top and bottom 2 of the bezel until it disengages from the display enclosure Component replacement procedures 87 10 Remove the display bezel 3 The display bezel is available using spare part numbers 639469 001 for use with computer models with a webcam and 639470 001 for use with computer models equipped without a webcam 11 If it is necessary to replace the webcam module from the display enclosure disconnect the webcam cable from the module 1 gently pull the webcam module away from the double sided tape on the display enclosure 2 and then remove the webcam 3 The webcam module is available using spare part number 641735 001 12 If it is necessary to replace the display panel remove th
22. changing Windows settings Refer to Windows Help and Support for more information To recover your information using Startup Repair follow these steps ACAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To check for the Windows partition select Start gt Computer To check for the HP Recovery partition select Start right click Computer click Manage and then click Disk Management NOTE Ifthe Windows partition and the HP Recovery partition are not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions Windows 7 121 NOTE
23. display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel Display 135 18 Remove the backlight from the backlight frame 19 Disconnect the display panel cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 136 Chapter 9 Recycling Index Symbols Numerics 1394 port identifying 17 A AC adapter spare part numbers 33 36 AMT options 111 AMT Setup Prompt Ctrl P 111 Firmware Progress Event Support 111 Firmware Verbosity 111 Initiate Intel CIRA 111 Terminal Emulation Mode 111 Unconfigure AMT on next boot 111 USB Key Provisioning Support 111 antennas 19 disconnecting 54 68 WLAN 19 WWAN 19 Anti Theft 107 applications key Windows 14 audio product description 3 audio in microphone jack identifying 17 audio out headphone jack identifying 17 B backing up files 119 Backup and Restore 119 120 Backup and Restore Center 123 124 base enclosure illustrated 29 removal 79 spare part number 27 37 79 battery removal 49 spare part n
24. e Hard Disk Test Runs a comprehensive self test on any hard drive in the system e Memory Test Runs a comprehensive test on any memory installed in the computer e Battery Test Runs a comprehensive test on any batteries installed in the computer e ErrorLog Displays a log file if any errors have occurred Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default Restore the BIOS security settings to the factory default Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts 106 Chapter 5 Computer Setup Security menu Ey NOTE Some of the menu items listed in this section may not be supported by your computer Select Administrator Tools To do this Setup BIOS Administrator Password Set up a BIOS administrator password User Management requires a BIOS administrator password Create New BIOS User Account Password Policy requires a BIOS administrator password HP SpareKey Always Prompt for HP SpareKey Enrollment e Select from a list of BIOS users e Select fr
25. enclosure Lift the fan 3 from the base enclosure Reverse this procedure to install the fan Ey NOTE To properly ventilate the computer allow at least a 7 6 cm 3 in clearance on the left side of the computer 74 Chapter 4 Removal and replacement procedures The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Heat sink All heat sink spare part kits include replacement thermal material Description Spare part number Heat sink does not include fan 639475 001 or NOTE If 639475 001 is not available use 661525 001 661525 001 Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Re
26. not populated Description Spare part number 2 GB PC3 10600 1333 MHz DDR3 621565 001 4 GB PC3 10600 1333 MHz DDR3 621569 001 8 GB PC3 10600 1333 MHz DDR3 634091 001 Update BIOS before adding memory modules Before adding new memory make sure you update the computer to the latest BIOS A CAUTION Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems To update BIOS Navigate to www hp com i Click Support amp Drivers gt click Drivers amp Software Ce In the Enter a product name number box type the computer model information and then click Search Click the link for the computer model Select the operating system and then click Next Under Step 2 Select a Download click the BIOS link Click the link for the most recent BIOS 5o cb Ss e Click the Download button and then follow the on screen instructions Before removing the primary memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove th
27. on the processor slot when you install the processor Reverse this procedure to install the processor 78 Chapter 4 Removal and replacement procedures Base enclosure Description Spare part number Base enclosure 639468 001 Before removing the base enclosure follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 49 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 52 and the WWAN module see WWAN module on page 68 Remove the keyboard see Keyboard on page 65 Remove the fan see Fan on page 74 Remove the heat sink see Heat sink on page 75 Remove the base enclosure 1 2 3 Position the computer right side up with the front toward you Remove the Two Torx T8M2 5x7 0 screws from under the keyboard S l Position the computer right side up with the rear toward you Component replacement procedures 79 4 Remove the Four Torx T8M2 5x7 0 screws from the back of the unit that secure the display assembly to the computer 5 Position the computer upside
28. only when the computer is open The wireless light on the front of the computer is visible whether the computer is open or closed Top components 11 Buttons switches and fingerprint reader Component Description 1 TouchPad on off button Turns the TouchPad on and off 2 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings e Windows 7 Select Start gt Control Panel gt System and Security gt Power Options e Windows Vista Select Start gt Control Panel gt System and Maintenance gt Power Options D Or refer to the HP Notebook Reference Guide 3 Wireless button Turns the wireless feature on or off but does not establish a wireless connection 12 Chapter 2 External component identification Component Description 4 QuickWeb button e When the computer is off or in Hibernation press the button to open HP QuickWeb e When the computer is in Microsoft Windows press the button to open the default W
29. operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer Follow the on screen instructions Windows XP To protect your information use the Windows Backup utility select models only to back up files and folders or create recovery points In case of system failure you can use the backup files to restore your computer Windows provides the following options Backing up individual files and folders Backing up all files and folders Scheduling automatic backups Creating recovery points Recovering information Ey NOTE For detailed instructions perform a search for these topics in Help and Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use 126 Chapter 7 Backup and recovery Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up e Store personal files in the My Documents folder and back it up periodically e X Backup templates stored in their associated programs
30. system board 2 Disconnect the TouchPad cable 3 swinging ZIF connector from the system board 4 Disconnect the wireless web mute function board cable 5 swinging ZIF connector from the system board 6 Disconnect the fingerprint reader cable 7 swinging ZIF connector from the system board 8 92 Chapter4 Removal and replacement procedures 6 10 11 Disconnect the power connector cable 9 from the system board 10 Position the system board upside down top cover upside down Remove the two Phillips PM2 5x5 0 screws 1 that secure the system board to the top cover Lift up the front edge 2 of the system board Disconnect the ExpressCard cable 3 swinging ZIF connector from the system board 4 Remove the system board from the chassis 5 Component replacement procedures 93 Reverse the preceding procedure to install the system board RTC battery Description Spare part number RTC battery 651038 001 Before removing the RTC battery follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 5 a b c d e f g h Remove the bat
31. transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofo
32. 0 processor 3 MB L3 631253 001 cache 4 threads 2nd Generation Intel Core i5 2410M 2 30 GHz Turbo up to 2 90 processor 3 MB L3 638039 001 cache 4 threads Intel Core i3 processors Dual Core Intel Core i3 2330M 2 20 GHz processor 3 MB L3 cache 4 threads 653339 001 Intel Core i3 2310M 2 10 GHz processor 3 MB L3 cache 4 threads 638037 001 Intel Celeron processor Celeron B810 1 60GHz 2MB L3 Cache 2 threads 646760 001 5 Heat sink includes replacement thermal material 639475 001 or NOTE If 639475 001 is not available use 661525 001 661525 001 6 Fan 639474 001 7 Modem module 628824 001 NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 639473 001 See Cable Kit on page 30 for more Cable Kit spare part number information 8 WLAN module Intel Wi Fi Link 6205 802 11a b g n for use in Andorra Antigua and Barbuda Argentina 631954 001 24 Chapter 3 Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Irela
33. 077 001 Before removing the bottom cover follow these steps 1 o oN 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 49 Remove the bottom cover 1 N Boo Turn the computer upside down on a flat surface with the battery bay toward you Slide the bottom cover release latch 1 to the left remove the screw if the optional screw is being used 2 Slide the release latch again 3 to release the bottom cover Slide the bottom cover towards the front of the computer 4 and lift B to remove the cover Component replacement procedures 51 WLAN module CAUTION The WLAN module and the WWAN module are not interchangeable Description Spare part number Intel Wi Fi Link 1000 802 11b g n WLAN module for use in Andorra Antigua and Barbuda 572520 001 Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Domi
34. 0x5 0 hard drive bracket screws 1 from each side of the hard drive 6 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Component replacement procedures 61 Bluetooth module Ey NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 639473 001 See Cable Kit on page 30 for more Cable Kit spare part number information Description Spare part number Bluetooth module 537921 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove the bottom cover see Bottom cover on page 51 Remove the Bluetooth module 1 Position the computer upside down with the front toward you 2 Remove the Bluetooth module by lifting it straight up and out of the compartment 1 as far as the cable allows 3 Disconnect the Bluetooth module cable 2 from the Bluetooth module Reverse this procedure to instal
35. 22 AGN 802 11a b g n WLAN module for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Sequential part number listing 35 Spare part number 582564 002 591699 001 592923 001 Description Broadcom 4322 AGN 802 11a b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Ma
36. 22 Chapter 7 Backup and recovery 6 7 Select Repair your computer Follow the on screen instructions Windows Vista To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer The Backup and Restore Center provides the following options Backing up individual files and folders Backing up the entire hard drive select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools Ey NOTE For detailed instructions perform a search for these topics in Help and Support Ey NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up Store personal fi
37. 2410M 2 30 GHz Turbo up to 2 90 processor 3 MB L3 cache 4 638039 001 threads Intel Core i3 processors Dual Core Intel Core i3 2330M 2 20 GHz processor 3 MB L3 cache 4 threads 653339 001 Intel Core i3 2310M 2 10 GHz processor 3 MB L3 cache 4 threads 638037 001 Intel Celeron processor Celeron B810 1 60GHz 2MB L3 Cache 2 threads 646760 001 Component replacement procedures 77 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove the following components a Keyboard see Keyboard on page 65 b Remove the bottom cover see Bottom cover on page 51 c Fan see Fan on page 74 d Heat sink see Heat sink on page 75 Remove the processor 1 Turn the computer upside down with the front toward you 2 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it Ey NOTE The gold triangle 3 on the processor must be aligned with the triangle 4 embossed
38. 4 Chapter 5 Computer Setup 2 3 X NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup Press f10 to enter BIOS Setup Select the File Security Diagnostics or System Configuration menu To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File Ignore changes and exit and then press enter To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 9v qme d N Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File Restore defaults Follow the on
39. 635225 001 256 GB solid state drive SSD 649658 001 160 GB solid state drive SSD 649657 001 32 Chapter3 Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapter 65 W AC adapter 609939 001 90 W AC adapter 609940 001 90 W AC adapter for use in India 609947 001 65 W AC adapter for use in India 609948 001 Power cords For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 490371 202 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D01 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 Power cord for use in Taiwan 490371 AB1 Power cord for use in Thailand 490371 201 For use in the United Kingdom 490371 031 For use in the United States 490371 001 Rubber Kit includes rubber feet and rubber screw covers 639483 001 Miscellaneous parts 33 Description Spare part number Screw Kit 647676 001 e Phillips PM2 0x5 0 captive screw e Black Phillips PM2 5x12 0 captive screw e Silver Phillips PM2 5x12 0 captive screw e Phillips PM2 0x7 0 captive screw e Phillips PM2 0x4 0 screw e Phillips PM3 0x3 0 screw e Phillips PM2 5x5 0 screw e Phillips PM2 5x3 0 screw e
40. 78 A81 639478 081 639478 051 639478 121 639478 041 639478 DJ1 639478 211 639478 DD1 639478 BB1 639478 061 639478 291 639478 AD1 Latin America The Netherlands and Europe Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden and Finland Switzerland Taiwan Thailand Turkey The United Kingdom The United States 639478 161 639478 B31 639478 091 639478 131 639478 251 639478 171 639478 BA1 639478 071 639478 B71 639478 BG1 639478 AB1 639478 281 639478 141 639478 031 639478 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 Remove the keyboard 1 Turn the computer upside down with the rear toward you 2 Loosen the three Phillips PM2 5x12 0 captive screws 1 that secure the keyboard to the computer Component replacement procedures 65 3 Release the keyboard by pressing down on the keyboard release cut out 2 4 Turn the computer right side up with the front toward you 5 Open the computer a
41. 91 System Configuration menu 108 system date and time 106 system diagnostics 106 system fan 108 system IDs 107 system information 106 T thermal material replacement 76 tools required 42 top cover spare part number 23 spare part numbers 40 TouchPad buttons 10 TouchPad cable illustrated 30 TouchPad on off button buttons 10 identifying 12 TouchPad identifying 10 TPM Embedded Security 107 transporting guidelines 45 TXT Intel Trusted Execution Technology 109 U Unified Extensible Firmware Interface UEFI mode 108 upgrade bay identifying 16 removal 58 spare partnumber 58 Upgrade Bay spare part number 41 USB legacy support 104 108 USB ports identifying 16 17 User management 107 V vents identifying 17 18 Virtualization Technology 109 volume mute button identifying 13 Ww webcam 9 product description 3 spare part number 40 webcam light identifying 9 webcam identifying 9 Windows 7 operating system DVD 122 Windows applications key identifying 14 Windows Backup utility 126 127 Windows logo key identifying 14 Windows recovery 128 Windows Vista operating system DVD 126 wireless antennas disconnecting 54 68 location 19 wireless antennas identifying 8 wireless button identifying 12 wireless light identifying 15 wireless lights 11 wireless product description 3 Wireless web mute function board removal 96 spare partnumber 26 96 spare partnumbers 40 WLAN antennas identifying 8 19 WLAN
42. Card slot identifying 16 external media cards product description 4 external monitor port identifying 17 F f11 recovery fan removal 74 spare part number feet locations 48 spare partnumber 48 File menu 106 Fingerprint reader board removal 98 spare partnumber 27 41 98 fingerprint reader identifying 13 fn key identifying 14 function keys identifying 14 122 125 24 38 74 G graphics product description 1 grounding equipment and methods 46 H hard drive precautions 43 product description 2 removal 60 spare part number 40 spare part numbers 27 32 37 60 specifications 114 hard drive bracket removal 61 hard drive recovery 122 125 HDD Hardware Kit spare part number 41 headphone audio out jack identifying 17 heat sink removal 75 spare part number 24 41 75 hinge removal 89 spare part number 28 38 91 Hinge Kit contents 31 spare part number 31 HP QuickLook 109 HP QuickWeb light 11 HP SpareKey enrollment 107 l IEEE 1394 port identifying 17 integrated webcam light identifying 9 Intel HT Technology 109 internal display switch 8 internal microphones identifying 8 J jacks audio in microphone 17 audio out headphone 17 RJ 11 modem 17 RJ 45 network 16 K keyboard product description 4 removal 65 spare partnumbers 22 38 39 65 keypad keys identifying 14 keys esc 14 fn 14 function 14 keypad 14 numlk 14 Windows applications 14 Windows logo 14 L
43. Description Spare part number Modem module for use in all countries and regions 628824 001 Before removing the modem module follow these steps m 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 49 Remove the bottom cover see Bottom cover on page 51 Remove the modem module 4 2 3 Position the computer upside down with the front toward you Remove the Phillips PM2 0x3 0 screws 1 that secure the modem module to the system board Disconnect the modem module 2 from the system board by lifting it straight up 70 Chapter 4 Removal and replacement procedures 4 Disconnect the modem module cable 3 from the modem module Reverse this procedure to install the modem module Component replacement procedures 71 Primary memory module Ey NOTE There are two memory slots Expansion memory is installed in a compartment containing a single slot slot 2 on the bottom of the computer and the primary memory is installed in a compartment containing a single slot slot 1 under the keyboard Slot 2 cannot be populated if slot 1 is
44. Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 609939 001 65 W AC adapter 609940 001 90 W AC adapter 609947 001 609948 001 612757 001 90 W AC adapter for use in India 65 W AC adapter for use in India Essential Nylon Case 36 Chapter3 Illustrated parts catalog Spare part Description number 621565 001 2 GB memory module PC3 10600 1333 MHz DDR3 621569 001 4 GB memory module PC3 10600 1333 MHz DDR3 626978 001 320 GB 7200 rpm Self Encrypting Drive SED 628664 001 3 cell 31 Wh Li ion battery 628666 001 6 cell 55 Wh Li ion battery 628668 001 6 cell 62 Wh Li ion battery 628670 001 6 cell 55 Wh HP Long Life Li ion battery 628824 001 Modem module for use in all countries and regions NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 639473 001 See Cable Kit on page 30 for more Cable Kit spare part number information 631243 001 9 cell 100 Wh Li ion battery 631252 001 2nd Gene
45. Phillips PM2 0x3 0 screw e Black Phillips PM2 5x6 0 screw e Black Phillips PM2 0x5 0 screw e Torx T8M2 5x7 0 screw e Torx T8M2 5x8 0 screw e Ton T8M2 0x8 0 screw e Torx T8M2 5x6 0 screw Cases HP Basic Carrying Case 455084 001 Professional slim case top load 592923 001 Essential Nylon Case 612757 001 HP Docking Station 581597 001 Upgrade bay insert 666230 001 Combination lock 591699 001 Mice Optical USB 390632 001 Travel USB 434594 001 34 Chapter3 Illustrated parts catalog Sequential part number listing Spare part Description number 390632 001 Mouse optical USB 434594 001 Mouse travel USB 455084 001 HP Basic Carrying Case 490371 001 Power cord for use in North America 490371 011 Power cord for use in Australia 490371 021 Power cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in the United Kingdom 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Thailand 490371 202 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Powe
46. Professional 32 with Microsoft Office 2010 pre loaded purchase of a Product Key required to activate a full Office 2010 suite Windows 7 Home Premium 64 with Microsoft Office 2010 Professional Windows 7 Home Premium 64 with Microsoft Office 2010 Home amp Business Windows 7 Home Premium 64 with Microsoft Office 2010 Personal Windows 7 Home Premium 64 with Microsoft Office 2010 pre loaded purchase of a Product Key required to activate a full Office 2010 suite 6 Category Description Windows 7 Home Premium 32 with Microsoft Office 2010 Professional Windows 7 Home Premium 32 with Microsoft Office 2010 Home amp Business Windows 7 Home Premium 32 with Microsoft Office 2010 Personal Windows 7 Home Premium 32 with Microsoft Office 2010 pre loaded purchase of a Product Key required to activate a full Office 2010 suite Windows 7 Home Basic 32 with Microsoft Office 2010 pre loaded purchase of a Product Key required to activate a full Office 2010 suite Windows 7 Starter 32 with Microsoft Office 2010 pre loaded purchase of a Product Key required to activate a full Office 2010 suite Windows Vista Home Basic with Microsoft Office 2010 Professional Windows Vista Home Basic with Microsoft Office 2010 Home amp Business Windows Vista Home Basic with Microsoft Office 2010 Personal Windows Vista Home Basic with Microsoft Office 2010 pre loaded purchase of a Product Key required to acti
47. RW SuperMulti DL LightScribe Drive Microphone board includes microphone and microphone mylar Screw Kit 649657 001 160 GB solid state drive SSD includes hard drive bracket and screws 649658 001 128 GB solid state drive SSD includes hard drive bracket and screws 650161 001 System board HM65 includes WWAN and RTC battery for use in Russia and China 650162 001 System board QM67 includes RTC battery for use in Russia and China 650163 001 System board HM65 includes RTC battery for use in Russia and China 40 Chapter3 Illustrated parts catalog Spare part Description number 651038 001 RTC battery 651649 001 HDD Hardware Kit 651656 001 Smart Card reader 651913 001 Fingerprint reader board includes fingerprint reader board cable 653339 001 Intel Core i3 2330M 2 20 GHz processor 3 MB L3 cache 4 threads 657833 001 Display Panel Support Kit 661525 001 Heat sink 666230 001 Upgrade bay insert Sequential part number listing 41 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Phillips PO and P1 screwdrivers e Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures E NOTE As you rem
48. WLAN device the HP Mobile Broadband Module select models only and or a Bluetooth device is on Amber All wireless devices are off 3 4 Power light Battery light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation Amber A battery is charging Turquoise A battery is close to full charge capacity Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 5 6 7 Drive light Speakers 2 Media Card Reader Blinking turquoise The hard drive or optical drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive Produce SRS Premium Sound NOTE To use the SRS Premium Sound software select Start gt All Programs gt SRS Premium Sound Supports the following optional digital card formats MultiMediaCard Secure Digital SD Memory Card Front components 15 Left side components e Component 1 Security cable slot Description Attaches an optional security cable to the compu
49. WWAN 4 Internal microphone s 1 or 2 depending on Record sound model NOTE Single microphone provided for non webcam models and dual microphones provided for webcam models 8 Chapter 2 External component identification Component Description 5 Webcam light select models only On The webcam is in use 6 Webcam select models only Records video and captures still photographs To use the webcam select Start gt All Programs gt HP gt HP Webcam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Display 9 Top components Pointing devices select models only Component Description 1 Pointing stick Moves the pointer and selects or activates items on the screen 2 Left pointing stick button Can be used with the pointing stick and functions like the left button on an external mouse 3 TouchPad on off button Turns the TouchPad on and off 4 TouchPad Moves the pointer and selects or activates items on the screen NOTE Vertical scrolling is supported on the right edge of the TouchPad 5 Left TouchPad button Functions like the left button on an external mouse 6 Righ
50. Y HP ProBook 6360b Notebook PC Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition September 2011 First Edition March 2011 Document Part Number 644145 002 Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin o
51. adines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4313 BGN 802 11b g n WLAN module for use in Antigua and Barbuda Barbados 593836 001 Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom 4313 BGN 802 11b g n WLAN module for use in Afghanistan Albania Algeria 593836 002 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Ital
52. ados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon
53. al drives e DVD RW SuperMulti DL LightScribe Drive e Blu ray ROM DVD RW SuperMulti DL LightScribe Drive e DVD ROM Drive Supports the following 9 5 mm SATA hard drive e 320 GB 7200 rpm Microphone Webcam Integrated dual array microphone Non Webcam Integrated mono microphone Audio HD audio Stereo speakers Produce SRS Premium Sound Webcam Integrated 720p HD webcam Modem 56K V 92 MDC data fax modem Modem cable not included Ethernet Supports No Modem option vPro Intel 82579LM GbE LAN 10 100 1000 network interface card NIC with iAMT Non vPro Intel 82579V GbE LAN 10 100 1000 network interface card NIC S3 S4 S5 wake on LAN NIC power down technology Ethernet cable not included Wireless Integrated WLAN options by way of wireless module Two WLAN antennas built into display assembly Supports no WLAN option Supports the following WLAN formats e Intel Wi Fi Link 6205 802 11a b g n 2 x 2 e Intel Wi Fi Link 1000 802 11b g n 1 x 2 e Broadcom 4322 802 11a b g n 2 x 2 e Broadcom 4313 802 11b g n 1 x 1 Integrated WWAN options by way of wireless module Two WWAN antennas built into display assembly GPS support Subscriber identity module SIM security customer accessible in battery bay Supports no WWAN option 4 Category Description Supports the following WWAN modules e Qualcomm Gobi 3000 HSPA CDMA
54. alog Item Description Spare part number Display panel not illustrated 647671 001 Display Panel Support Kit not illustrated includes 657833 001 e WLAN antennas e WWAN antennas e Camera cable e Display panel rear cover Plastics Kit Item Description Spare part number Plastics Kit 639482 001 1 Base enclosure 2 Bottom cover ExpressCard slot protective insert not illustrated LCD hinge covers left and right not illustrated Plastics Kit 29 Cable Kit Oo o Item Description Spare part number Cable Kit 639473 001 1 RJ 11 connector cable 2 Bluetooth module cable 3 TouchPad cable 4 Power connector cable 5 ExpressCard cable 30 Chapter3 Illustrated parts catalog Hinge Kit Item Description Spare part number Hinge Kit 639476 001 1 Left hinge assembly 2 Right hinge assembly LCD hinge covers left and right not illustrated Hinge Kit 31 Mass storage devices Item Description Spare part number 1 Optical drive DVD RW SuperMulti DL LightScribe Drive 647673 001 Blu ray ROM DVD RW SuperMulti DL LightScribe Drive 647674 001 DVD ROM Drive 647672 001 2 Hard drive includes bracket and screws 750 GB 7200 rpm 633252 001 500 GB 7200 rpm 634926 001 320 GB 7200 rpm 641672 001 320 GB 7200 rpm Self Encrypting Drive SED 626978 001 250 GB 7200 rpm
55. aluation in the country or region where it will be used 130 Chapter8 Power cord set requirements 9 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display Z WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the LCD panel and the backlight When you remove these components handle them carefully f NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Qo NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes
56. am Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 45 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam Conductive tabletop workstations with gr
57. and pointing stick cables 639479 001 ExpressCard assembly 639480 001 Wireless web mute function board includes cable 639481 001 Power button board 639482 001 Plastics Kit see Plastics Kit on page 29 for more Plastics Kit spare part information 639483 001 Rubber Kit includes rubber feet and rubber screw covers 639484 001 Speaker assembly 639485 001 639486 001 641672 001 641733 001 Top cover includes finger print reader Touchpad 2 button and bracket Top cover includes Touchpad 2 button and bracket 320 GB 7200 rpm hard drive includes hard drive bracket and screws System board HM65 includes WWAN and RTC battery for use in all countries and regions except for Russia and China 641734 001 System board QM67 includes RTC battery for use in all countries and regions except for Russia and China 641735 001 Webcam module 641736 001 Top cover includes finger print reader Touchpad 4 button and bracket 641737 001 Top cover includes Touchpad 4 button and bracket 643216 001 System board HM65 includes RTC battery for use in all countries and regions except for Russia and China 646760 001 Intel Celeron B810 1 60GHz 2MB L3 Cache 2 threads 647671 001 Display panel 647672 001 DVD ROM drive 647673 001 647674 001 647675 001 647676 001 DVD RW SuperMulti DL LightScribe Drive Blu ray ROM DVD
58. apan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for ev
59. are components The part number helps a service technician to determine what components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer Component replacement procedures 47 Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 639483 001 There are 5 rubber feet that attach to the base enclosure bottom cover in the locations illustrated below 48 Chapter A Removal and replacement procedures Battery Description Spare part number 9 cell 100 Wh Li ion battery 631243 001 9 cell 73 Wh Li ion battery 634089 001 6 cell 62 Wh Li ion battery 628668 001 6 cell 55 Wh Li ion battery 628666 001 6 cell 55 Wh HP Long Life Li ion battery 628670 001 3 cell 31 Wh Li ion battery 628664 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the batter
60. ation menu 108 computer specifications 112 connector power 17 connectors service considerations 43 creating a backup 119 D device configurations 108 discs Driver Recovery 127 Operating System 127 128 disk sanitizer 107 display assembly removal 84 spare partnumbers 22 84 display bezel removal 87 spare part numbers 28 38 88 display component recycling 131 display components spare part numbers 28 display hinge removal 89 spare part number display hinge kit spare part number 38 display panel product description 1 removal 89 Display Panel Support Kit spare part number 29 41 display panel spare part number 29 40 display release latch identifying 15 display specifications 113 DisplayPort identifying 17 docking support product description 4 drive light 15 DriveLock automatic 107 password 107 Driver Recovery disc 127 drives boot order 108 preventing damage 43 28 91 138 Index DVD ROM Drive precautions 43 removal 56 spare part number 56 specifications 117 DVD RW SuperMulti DL LightScribe Drive precautions 43 removal 56 spare part number 56 26 32 40 26 32 40 E eject button optical drive 16 electrostatic discharge 44 eSATA port identifying 17 esc key identifying 14 Ethernet product description 3 Execution Disable 108 expansion memory module removal 63 spare partnumbers 63 ExpressCard assembly removal 99 spare partnumber 40 99 ExpressCard cable illustrated 30 Express
61. ay enclosure back cover by lifting them 2 from the clips in the display enclosure back cover 20 If it is necessary to replace the display panel hinges remove the six Phillips PM2 0x3 0 screws 1 that secure the display panel hinges to the display panel three screws on the left and three screws on the right 90 Chapter 4 Removal and replacement procedures 21 Remove the display hinges 2 The left and right display hinges are available using spare part number 639476 001 pm Se d Se a i Reverse this procedure to reassemble and install the display assembly System board E NOTE All system board spare part kits include replacement thermal material Description Spare part number System board HM65 includes WWAN and RTC battery for use in all countries and regions 641733 001 except for Russia and China System board HM65 includes WWAN and RTC battery for use in Russia and China 650161 001 System board HM65 includes RTC battery for use in all countries and regions except for Russia 643216 001 and China System board HM65 includes RTC battery for use in Russia and China 650163 001 System board QM67 includes RTC battery for use in all countries and regions except for Russia 641734 001 and China System board QM67 includes RTC battery for use in Russia and China 650162 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure
62. bago Tunisia Turkey the United Arab Emirates the United Kingdom the United States Uruguay the U S Virgin Islands Venezuela Vietnam Yemen Zambia and Zimbabwe 632155 001 HP F5521 Broadband Module WWAN 633252 001 750 GB 7200 rpm hard drive includes hard drive bracket and screws 634089 001 9 cell 73 Wh Li ion battery 634091 001 8 GB memory module PC3 10600 1333 MHz DDR3 634400 001 HP un2430 EV DO HSPA Mobile Broadband Module 634926 001 500 GB 7200 rpm hard drive includes hard drive bracket and screws 635225 001 250 GB 7200 rpm hard drive includes hard drive bracket and screws 638037 001 Intel Core i3 2310M 2 10 GHz processor 3 MB L3 cache 4 threads 638039 001 2nd Generation Intel Core i5 2410M 2 30 GHz Turbo up to 2 90 processor 3 MB L3 cache 4 threads 639467 001 Display enclosure LCD back cover assembly 639468 001 Base enclosure Sequential part number listing 37 Spare part number 639469 001 639470 001 639471 001 Description Display bezel for use with computer models with a webcam Display bezel for use with computer models without a webcam Display cable kit includes LCD cable LCD cable system board to color mapping board LCD cable color mapping board to panel For use with computer models with a webcam 639472 001 Display cable kit includes LCD cable LCD cable system board to color mapping board LCD cable color mapping board to panel For use with computer model
63. ble embedded WLAN device radio select models only enabled by default e Enable disable the embedded Bluetooth device radio enabled by default e Enable disable the Network Interface Controller NIC enabled by default e Enable disable LAN WLAN switching disabled by default e Setthe wake on LAN state Options include the following o Disabled Boot to Network Follow Boot Order e Enable disable the Ambient Light Sensor e Enable disable the Notebook Upgrade Bay device enabled by default e Enable disable the fingerprint device enabled by default e Enable disable the integrated camera enabled by default e Enable disable the Power Monitor Circuit enabled by default e Enable disable the audio device enabled by default e Enable disable a modem device enabled by default e Enable disable the microphone enabled by default e Enable disable the internal speakers enabled by default 110 Chapter 5 Computer Setup Select To do this Port Options NOTE All port options are enabled by default e Enable disable the serial port e Enable disable the parallel port e Enable disable the flash media reader e Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator e Enable disable the 1394 port e Enable disable the ExpressCard slot D Enable disable the Smart Card reader slot e
64. ble is included in the Cable Kit spare part number 639473 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 49 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 56 c Keyboard see Keyboard on page 65 d Modem module see Modem module on page 70 e Fan see Fan on page 74 f Heat sink see Heat sink on page 75 g Base enclosure see Base enclosure on page 79 h Display assembly see Display assembly on page 84 i System board see System board on page 91 Remove the power connector cable 1 2 Position the top cover upside down with the front toward you Lift the power connector up from the clips in the rear of the base enclosure 102 Chapter 4 Removal and replacement procedures 3 Remove the power connector cable from the enclosure Reverse this procedure to install the power connector cable Component replacement procedures 103 5 Computer Setup Starting Computer Setu
65. ced Parallel Port Enable disable fan always on while connected to an AC outlet enabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled by default SATA Serial Advanced Technology Attachment device mode The following options are available AHCI Advanced Host Controller Interface IDE Integrated Drive Electronics Select To do this NOTE Availability of these options varies by computer model e Enable disable secondary battery fast charge enabled by default e Enable disable HP QuickLook enabled by default e Enable disable Preboot Authentication on HP QuickLook Boot enabled by default e Enable disable HP QuickWeb enabled by default e Enable disable HP QuickWeb Write Protect disabled by default e Enable disable Virtualization Technology select models only disabled by default e Enable disable TXT Intel Trusted Execution Technology select models only disabled by default e Multi Core CPU enabled by default e Intel HT Technology enabled by default e Enable disable Wake on USB enabled by default e Enable disable Num lock state at boot disabled by default Computer Setup menus 109 Select To do this Built In Device Options e Enable disable the wireless button state enabled by default e Enable disa
66. countries and regions sssssseee enne nennen 129 Requirements for specific countries and regions ssssssssssssssseme nen 130 vii CW WE PARON diese eege eege ee Ee BEE lj viii 1 Product description Category Product Name Description HP ProBook 6360b Notebook PC Processors Intel Core i7 processor Dual Core 2nd Generation Intel Core i7 2620M 2 70GHz Turbo up to 3 40GHz 4MB L3 Cache 4 threads Intel Core i5 processors Dual Core 2nd Generation Intel Core i5 2540M 2 60 GHz Turbo up to 3 30 processor 3 MB L3 cache 4 threads 2nd Generation Intel Core i5 2520M 2 50 GHz Turbo up to 3 20 processor 3 MB L3 cache 4 threads 2nd Generation Intel Core i5 2410M 2 30 GHz Turbo up to 2 90 processor 3 MB L3 cache 4 threads Intel Core i3 processors Dual Core Intel Core i3 2330M 2 20 GHz processor 3 MB L3 cache 4 threads Intel Core i3 2310M 2 10 GHz processor 3 MB L3 cache 4 threads Intel Celeron processor Celeron B810 1 60GHz 2MB L3 Cache 2 threads Chipset vPro Mobile Intel QM67 chipset Non vPro Mobile Intel HM65 chipset Graphics Panel UMA Intel HD Graphics 3000 UMA Celeron Intel HD Graphics All display assemblies include 2 wireless local area network WLAN antennas All WWAN display assemblies include 2 wire
67. de 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and Form 2 CD I Mode 2 Form 1 and Form 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc Disc thickness 12 cm 4 72 in 8 cm 3 15 in 1 2 mm 0 047 in Track pitch 0 74 um Access time CD DVD Random 100 ms 125 ms Full stroke 175 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X Multiword DMA mode 2 Startup time Stop time 10 800 KB s 1 352 KB s at 1X DVD rate 16 6 MB s 10 seconds lt 3 seconds DVD ROM Drive specifications 117 Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer as well as provides hardware specification information You can also add hardware or modify device configurations using Device Manager Ey NOTE Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more i
68. down with the front toward you 6 Remove the following covers and Torx screws 1 Four rubber screw covers 2 Eight Torx T8M2 5x7 0 screws 80 Chapter 4 Removal and replacement procedures 7 Remove the following Phillips screws 1 Three Phillips PM2 0x3 0bh screws in the battery bay 2 Two Phillips PM2 0x3 0 screws in the ODD drive bay 8 Lift the base enclosure 1 up and forward 9 Disconnect the speaker cable 2 10 Remove the base enclosure CAUTION When installing the base enclosure be sure that the wireless antenna cables routed out of the display assembly are routed and arranged properly Failure to follow these routing instructions can result in degradation of the computer s WLAN and WWAN performance Reverse this procedure to reassemble and install the base enclosure Component replacement procedures 81 Speaker assembly Description Spare part number Speaker assembly kit 639484 001 Before removing the speaker assembly follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 5 a b c d e f Remove the battery
69. e EE 30 elle CET 31 Mass Storage Ee 32 le TE Ce EC 33 Sequential part number listing uiscera aaa RR EE PAR QUERN ER RA QA TERR ER RA Tu A METTRA 35 4 Removal and replacement procedures eiiieiieeeeseesseeseese essen einen tnn nnne EE s snnt ttn manns nnn 42 Preliminary replacement requirements nennen nennen nennen rrt nnen nEn 42 Tools reouired ee 42 Service considerations erecto baeo tack tvdedsce ts HhawetecinsddecaedescaeeelodssaduedbecenctGetexiessteeuss 42 RETTEN 42 Cables and connectors sse enne enne 43 Drive handling e E M 43 Grounding guidelines 2 eerte Meter RE Ee re DERE RR E De E ERR RR RD dug end 44 Electrostatic discharge damage ene 44 Packaging and transporting guidelines seeeessesss 45 Workstation guidelines sese 45 Equipment guidelines sssssee 46 Component replacement procedures tenerent entente err ertre nnne 47 SENICE LAG BE 47 Computer EH 48 Batley fe EENS EEN ELE EENEG 49 Sl ENEE Mana 50 BOHOM COVER EE 51 KURT 52 Optical GVE cpm 56 Upgrade bay en T ated petra dde ede aedis 58 ele 60 Bluetooth ee TT 62 Expansion memory modules ceccccce ee eeeeceeeeeeeeeeeeeeeeeeeeeeenaneeeeeeeeeneaeeceeenseneaeecetenneneaaes 63 arr m P 65 WWAN ae 68 Modem mod le EE 70 Primary memory module 2 2 ti Ee
70. e in Greece 639478 DJ1 For use in Hungary 639478 211 For use in Iceland 639478 DD1 For use in Israel 639478 BB1 For use in Italy 639478 061 For use in Japan 639478 291 For use in Latin America 639478 161 For use in the Netherlands 639478 B31 For use in Norway 639478 091 For use in Portugal 639478 131 For use in Russia 639478 251 For use in Saudi Arabia 639478 171 For use in Slovenia 639478 BA1 For use in South Korea 639478 AD1 For use in Spain 639478 071 For use in Sweden 639478 B71 For use in Switzerland 639478 BG1 For use in Taiwan 639478 AB1 For use in Thailand 639478 281 For use in Turkey 639478 141 For use in the United Kingdom 639478 031 For use in the United States 639478 001 3 Top cover includes TouchPad button and bracket Top cover includes fingerprint reader and TouchPad 2 button 639485 001 Top cover includes TouchPad 2 button 639486 001 Computer major components 23 Item Description Spare part number Top cover includes fingerprint reader and TouchPad 4 button 641736 001 Top cover includes TouchPad 4 button 641737 001 4 Processor Intel Core i7 processor Dual Core 2nd Generation Intel Core i7 2620M 2 70GHz Turbo up to 3 40GHz 4MB L3 Cache 4 631252 001 threads Intel Core i5 processors Dual Core 2nd Generation Intel Core i5 2540M 2 60 GHz Turbo up to 3 30 processor 3 MB L3 631255 001 cache 4 threads 2nd Generation Intel Core i5 2520M 2 50 GHz Turbo up to 3 2
71. e keyboard see Keyboard on page 65 72 Chapter 4 Removal and replacement procedures Remove the primary memory module 1 Spread the retaining tabs 1 on each side of the primary memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 2 Remove the primary memory module 2 by pulling the module away from the slot at an angle E NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a primary memory module Component replacement procedures 73 Fan Description Spare part number Fan 639474 001 Before removing the fan follow these steps pe cow 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 49 Remove the bottom cover see Bottom cover on page 51 Remove the fan mc Ze N Turn the computer upside down with the front toward you Disconnect the fan cable 1 from the system board Remove the two Phillips PM 2 5x5 0 screws 2 that secure the fan to the base
72. e six Phillips PM2 5x5 0 screws 1 that secure the display panel to the display enclosure four screws on the bottom and two screws on the top 13 Remove the display panel 2 from the display panel back cover 14 Disconnect the webcam microphone cable 3 from the display assembly 88 Chapter A Removal and replacement procedures 15 Remove the display panel 4 The display panel is available using spare part number 647671 001 16 If it is necessary to remove the display panel cable remove the tape 1 covering the display panel cable along with the cable from the back of the display Disconnect the video board cable 2 Also it is necessary to disconnect the webcam microphone cable and tape that secures this cable to the display and then lift the cable and tape away from the display panel 3 The display panel cable is in the Display Panel Cable Kit spare part number 639471 001 with webcam or 639472 001 without webcam No 17 If itis necessary to replace the display hinges remove the six Phillips PM2 5x3 0 screws 1 that secure each display hinge to the display panel Component replacement procedures 89 18 If itis necessary to remove the WWAN antenna transceivers 1 and cables remove them from the display enclosure back cover by lifting them 2 from the clips in the display enclosure back cover 19 Ifitis necessary to remove the WLAN antenna transceivers 1 and cables remove them from the displ
73. eb browser e When the computer is in HP QuickWeb press the button to open the default Web browser NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not perform any action or function 5 Volume mute button Mutes and restores speaker sound 6 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon Top components 13 Keys Component 1 esc key Description Displays system information when pressed in combination with the fn key 2 Function keys Execute frequently used system functions when pressed in combination with the fn key 3 fn key Turns the embedded numeric keypad on and off when pressed in combination with the num Ik key 4 Windows logo key Displays the Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad 7 num Ik key 14 Chapter 2 External component identification Turns the embedded numeric keypad on and off when pressed in combination with the fn key Front components OOE Component 1 Display release latch Description Opens the computer 2 Wireless light An integrated wireless device such as a
74. ecover information you previously backed up follow these steps 1 2 3 4 If possible back up all personal files Select Start gt All Programs gt Accessories gt System Tools gt Backup The Backup or Restore Wizard opens Click Restore files and settings and then click Next Follow the on screen instructions Ef NOTE For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system software and drivers Software drivers and updates not installed by HP must be manually reinstalled To recover your operating system and programs follow these steps 1 2 3 4 5 6 If possible back up all personal files Insert the Operating System disc into the optical drive Shut down the computer Turn on the computer Follow the on screen instructions to install the operating system After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc Follow the on screen instructions to install the drivers and programs 128 Chapter 7 Backup and recovery 8 Power cord set requirements The wide range input feature of the computer pe
75. em DVD purchased separately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows 7 operating system DVD go to http www hp com support select your country or region and then follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD follow these steps Ey NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions 5 Click Next 1
76. er 26 41 94 Rubber Kit spare part number 40 S SATA Serial Advanced Technology Attachment devices 108 AHCI Advanced Host Controller Interface 108 IDE Integrated Drive Electronics 108 Screw Kit spare part number 34 40 Secondary Battery Fast Charge 109 security cable slot identifying 16 Security menu 107 always prompt for HP SpareKey enrollment 107 140 Index Automatic DriveLock 107 change password 107 Disk Sanitizer 107 DriveLock 107 fingerprint reader reset 107 HP Sparekey 107 HP Sparekey enrollment 107 password policy 107 set up BIOS administrator password 107 System IDs 107 security product description 5 service considerations 42 service tag 20 47 serviceability product description 6 set security level 111 setup utility File menu 106 navigating and selecting 104 restoring factory settings 105 Security menu 107 System Configuration menu 108 SIM removal 50 slots ExpressCard 16 security cable 16 Smart Card reader spare part number 41 solid state drive spare part numbers 27 32 40 60 speaker assembly identifying 15 removal 82 spare part number speaker kit spare part number 82 specifications Blu ray ROM DVD RW SuperMulti DL LightScribe Drive 116 computer 112 display 113 DVD ROM Drive 117 DVD RW SuperMulti DL LightScribe Drive 115 hard drive 114 optical drive 115 116 117 static shielding materials 46 26 40 82 system board removal 91 spare partnumber 26 spare partnumbers 40
77. erfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 44 Chapter 4 Removal and replacement procedures Packaging and
78. ess f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Windows Vista 125 Using a Windows Vista operating system DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and then follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow these steps Ey NOTE This process takes several minutes 1 E ee oS 09 If possible back up all personal files Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows
79. fore handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing an optical drive be sure that the disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least 2 5 cm one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive or an optical drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Preliminary replacement requirements 43 Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work p
80. gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files 124 Chapter 7 Backup and recovery Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information To recover your information using Startup Repair follow these steps Z CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start gt Computer Ej NOTE If the Windows partition and the HP Recovery partition have been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately
81. guay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 582564 002 Broadcom 4313 BGN 802 11b g n WLAN module for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 593836 001 Computer major components 25 Item Description Spare part number Broadcom 4313 BGN 802 11b g n WLAN module for use in Afghanistan Albania Algeria 593836 002 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan
82. h for these topics in Help and Support Ey NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Windows 7 119 Note the following when backing up e Store personal files in the Documents library and back it up regularly e Back up templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fnt prt sc To copy the entire screen press fntprt sc 3 Ope
83. l the Bluetooth module 62 Chapter 4 Removal and replacement procedures Expansion memory modules EY NOTE There are two memory slots Expansion memory is installed in a compartment containing a single slot slot 2 on the bottom of the computer and the primary memory is installed in a compartment containing a single slot slot 1 under the keyboard Slot 2 cannot be populated if slot 1 is not populated Description Spare part number 2 GB PC3 10600 1333 MHz DDR3 621565 001 4 GB PC3 10600 1333 MHz DDR3 621569 001 8 GB PC3 10600 1333 MHz DDR3 634091 001 Update BIOS before adding memory modules Before adding new memory make sure you update the computer to the latest BIOS Z CAUTION Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems To update BIOS 1 Navigate to www hp com N Click Support amp Drivers gt click Drivers amp Software e In the Enter a product name number box type the computer model information and then click Search Click the link for the computer model Select the operating system and then click Next Under Step 2 Select a Download click the BIOS link Click the link for the most recent BIOS m o1 cB Sp Click the Download button and then follow the on screen instructions Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether
84. les in the Documents folder and back it up regularly Back up templates that are stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste Windows Vista 123 The screen image is added to the document 4 Save the document e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer Ey NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps Ey NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt A
85. less wide area network WWAN antennas as well 33 8 cm 13 3 in HD AntiGlare LED SVA 1366x768 33 8 cm 13 3 in HD AntiGlare LED SVA 1366x768 WWAN 33 8 cm 13 3 in HD AntiGlare LED SVA 1366x768 with webcam 33 8 cm 13 3 in HD AntiGlare LED SVA 1366x768 WWAN with webcam Support privacy filter 2 Category Memory Description Two customer accessible upgradeable memory module slots supporting up to 16 GB of RAM Supports dual channel memory PC3 10600 1333 MHz DDR3 Supports the following configurations e 16384 8192 x 2 Qual Only e 8192 4096 x 2 e 8192 8192 x 1 e 6144 4096 x 1 2048 x 1 e 4096 2048 x 2 e 4096 4096 x 1 e 3072 2048 x 1 1024 x 1 e 2048 2048 x 1 Hard drives Supports 7mm or 9 5mm 6 35cm 2 5 SATA hard drives Supports 2 5 solid state drives SSDs Customer accessible Supports the following drives e 750 GB 7200 rpm e 500 GB 7200 rpm e 320 GB 7200 rpm e 320 GB 7200 rpm Self Encrypting Drive SED e 250 GB 7200 rpm Supports the following solid state drives e 160 GB e 128 GB HP Mobile Data Protection System 3D Upgrade bay Fixed removal of 1 screw required Customer accessible Serial ATA 12 7 mm tray load Chapter 1 Product description Supports No Drive option weight saver Category Description Supports the following 12 7 mm SATA optic
86. let and then unplugging the AC adapter from the computer 96 Chapter 4 Removal and replacement procedures a b Remove the battery see Battery on page 49 Remove the following components Hard drive see Hard drive on page 60 Optical drive see Optical drive on page 56 Keyboard see Keyboard on page 65 Modem module see Modem module on page 70 Fan see Fan on page 74 Heat sink see Heat sink on page 75 Base enclosure see Base enclosure on page 79 Display assembly see Display assembly on page 84 System board see System board on page 91 Remove the Wireless web mute function board assembly 1 Position the top cover upside down with the front toward you 2 Remove the single Phillips PM2 5x3 0 screw 1 that secures the assembly to the top cover 3 Remove the Wireless web mute function board and cable 2 from the top cover Reverse this procedure to install the Wireless web mute function board assembly Component replacement procedures 97 Fingerprint reader board Ey NOTE The Fingerprint reader board assembly spare includes the fingerprint reader cable Description Spare part number Fingerprint reader board assembly 651913 001 Before removing the Fingerprint reader board assembly follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the o
87. li Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Combination lock Professional slim case top load 593836 001 Broadcom 4313 BGN 802 11b g n WLAN module for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 593836 002 Broadcom 4313 BGN 802 11b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barb
88. ll Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory E NOTE If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs
89. module removal 52 spare part number 35 37 52 spare part numbers 24 workstation guidelines 45 WWAN antennas identifying 8 19 WWAN module removal 68 spare part number 27 37 68 Index 141
90. move the following components a Remove the bottom cover see Bottom cover on page 51 b Fan see Fan on page 74 Remove the heat sink 1 Turn the computer upside down with the front toward you Component replacement procedures 75 2 Remove the four Torx T8M2 0x8 0 screws 1 that secure the heat sink to the base enclosure 3 Lift the right side of the heat sink 1 to disengage it from the system board 4 Rotate and lift the heat sink counter clockwise 2 to clear the base enclosure and then remove it from the computer Ey NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink 1 each time the heat sink is removed Thermal material is included with all heat sink and processor spare part kits 76 Chapter 4 Removal and replacement procedures Reverse this procedure to install the heat sink Processor Ey NOTE All processor spare part kits include replacement thermal material Description Intel Core i7 processor Dual Core Spare part number 2nd Generation Intel Core i7 2620M 2 70GHz Turbo up to 3 40GHz 4MB L3 Cache 4 threads 631252 001 Intel Core i5 processors Dual Core 2nd Generation Intel Core i5 2540M 2 60 GHz Turbo up to 3 30 processor 3 MB L3 cache 4 631255 001 threads 2nd Generation Intel Core i5 2520M 2 50 GHz Turbo up to 3 20 processor 3 MB L3 cache 4 631253 001 threads 2nd Generation Intel Core i5
91. n a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save the document e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer E NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps Ey NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only YNOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information 120 Chapter 7 Backup and rec
92. nd Israel Italy Ivory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Martinique Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Tunisia Turkey the United Arab Emirates the United Kingdom the United States Uruguay the U S Virgin Islands Venezuela Vietnam Yemen Zambia and Zimbabwe Illustrated parts catalog Item Description Intel Wi Fi Link 1000 802 11b g n for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon
93. nformation After you open Device Manager drill down to a device and double click it to access its properties To access Device Manager in Windows 7 1 Select Start gt Computer gt System properties 2 Inthe left pane click Device Manager To access Device Manager in Windows Vista 1 Select Start gt Computer gt System properties 2 In the left pane click Device Manager To access Device Manager in Windows XP 1 Select Start gt My Computer 2 Inthe left pane of the System Tasks window select View system information 3 Select Hardware tab gt Device Manager 118 Chapter 6 Specifications 7 Backup and recovery Windows 7 To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options e Creating a system repair disc select models only e Backing up individual files and folders e Creating a system image select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools Ey NOTE For detailed instructions perform a searc
94. ng stick for use in Latin America includes keyboard and pointing stick cables 639478 BA1 Keyboard with pointing stick for use in Slovenia includes keyboard and pointing stick cables 639478 171 Keyboard with pointing stick for use in Saudi Arabia includes keyboard and pointing stick cables 639478 A41 Keyboard with pointing stick for use in Belgium includes keyboard and pointing stick cables 639478 261 Keyboard with pointing stick for use in Bulgaria includes keyboard and pointing stick cables 639478 A81 Keyboard with pointing stick for use in the Czech Republic and Slovakia includes keyboard and pointing stick cables 639478 081 Keyboard with pointing stick for use in Denmark includes keyboard and pointing stick cables 639478 B31 Keyboard with pointing stick for use in the Netherlands and Europe includes keyboard and pointing stick cables 639478 051 Keyboard with pointing stick for use in France includes keyboard and pointing stick cables 639478 041 Keyboard with pointing stick for use in Germany includes keyboard and pointing stick cables 639478 DJ1 Keyboard with pointing stick for use in Greece includes keyboard and pointing stick cables 639478 DD1 Keyboard with pointing stick for use in Iceland includes keyboard and pointing stick cables 639478 211 Keyboard with pointing stick for use in Hungary includes keyboard and pointing stick cables 639478 BB1 Keyboard with pointing stick for use in Israel includes keyboard and poi
95. nican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy lvory Coast Jamaica Japan Jordan Kenya South Korea Kuwait Kyrgyzstan Latvia Lebanon Martinique US Virgin Islands Puerto Rico Nether Antilles Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey the United Arab Emirates the United Kingdom the United States Uruguay Venezuela Vietnam Yemen Zambia and Zimbabwe Intel Wi Fi Link 6205 802 11a b g n WLAN module for use in Andorra Antigua and Barbuda 631954 001 Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala
96. nting stick cables 639478 061 Keyboard with pointing stick for use in Italy includes keyboard and pointing stick cables 639478 091 Keyboard with pointing stick for use in Norway includes keyboard and pointing stick cables 639478 131 Keyboard with pointing stick for use in Portugal includes keyboard and pointing stick cables 639478 251 Keyboard with pointing stick for use in Russia includes keyboard and pointing stick cables 639478 071 Keyboard with pointing stick for use in Spain includes keyboard and pointing stick cables 639478 B71 Keyboard with pointing stick for use in Sweden includes keyboard and pointing stick cables 639478 BG1 Keyboard with pointing stick for use in Switzerland includes keyboard and pointing stick cables 639478 141 Keyboard with pointing stick for use in Turkey includes keyboard and pointing stick cables Sequential part number listing 39 Spare part number 639478 031 639478 291 639478 AD1 Description Keyboard with pointing stick for use in the United Kingdom includes keyboard and pointing stick cables Keyboard with pointing stick for use in Japan includes keyboard and pointing stick cables Keyboard with pointing stick for use in South Korea includes keyboard and pointing stick cables 639478 AB1 Keyboard with pointing stick for use in Taiwan includes keyboard and pointing stick cables 639478 281 Keyboard with pointing stick for use in Thailand includes keyboard
97. nting stick for use in Hungary 639477 BB1 Keyboard without pointing stick for use in Israel 639477 061 Keyboard without pointing stick for use in Italy 639477 091 Keyboard without pointing stick for use in Norway 639477 131 Keyboard without pointing stick for use in Portugal 639477 251 Keyboard without pointing stick for use in Russia 639477 071 639477 B71 Keyboard without pointing stick for use in Spain Keyboard without pointing stick for use in Sweden 38 Chapter 3 Illustrated parts catalog Spare part Description number 639477 BG1 Keyboard without pointing stick for use in Switzerland 639477 141 Keyboard without pointing stick for use in Turkey 639477 031 Keyboard without pointing stick for use in the United Kingdom 639477 291 Keyboard without pointing stick for use in Japan 639477 AD1 Keyboard without pointing stick for use in South Korea 639477 AB1 Keyboard without pointing stick for use in Taiwan 639477 281 Keyboard without pointing stick for use in Thailand 639478 001 Keyboard with pointing stick for use in the United States includes keyboard and pointing stick cables 639478 121 Keyboard with pointing stick for use in French Canada includes keyboard and pointing stick cables 639478 201 Keyboard with pointing stick for use in Brazil includes keyboard and pointing stick cables 639478 161 Keyboard with pointi
98. ntry or region These notices are located in Help and Support Wireless antennas select models only 19 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag e Serial non ae Vas Product XXXXXXXX MO Warranty ly lyby Model 3000000 e Product name 1 This is the product name affixed to the front of the computer e Serial number s n 2 This is an alphanumeric identifier that is unique to each product e Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer 20 Chapter3 Illustrated parts catalog Computer major components Computer major components 21 Item Description Spare part number 1 Display assembly includes 2 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables select models only 2 Keyboard Keyboard without pointing stick 2 button TouchPad For use in Belgium 639477 A41 F
99. ocedures 57 Upgrade bay Description Spare part number 320 GB 7200 rpm Self Encrypting Drive SED 626978 001 Upgrade bay insert 666230 001 Before removing a drive from the upgrade bay follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove the bottom cover see Bottom cover on page 51 Remove the drive from the upgrade bay Position the computer upside down with the front toward you N Remove the four Phillips PM2 0x4 0 screws that secure the hard drive assembly into the upgrade bay 3 Remove the Phillips PM2 5x12 0 captive screw 1 that secures the optical drive to the computer 4 Push the optical drive tab 2 to release the drive from the computer 58 Chapter 4 Removal and replacement procedures 5 Remove the optical drive 3 from the computer 6 Remove the assembly from the base enclosure Reverse this procedure to install the hard drive into the upgrade bay Component replacement procedures 59 Hard drive Ey NOTE All hard drive spare part kits include a hard drive bracket
100. om a list of ProtectTools users Revise password policy criteria Enable disable HP SpareKey enabled by default Enable disable HP SpareKey enrollment enabled by default Fingerprint Reset on Reboot if present Reset clear the fingerprint reader ownership select models only disabled by default User Tools Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT p Enable disable Anti Theft Protection DriveLock Passwords e Enable disable DriveLock on any computer hard drive enabled by default e Change a DriveLock user password or master password NOTE Drive ock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software Help NOTE You must have a setup password to change this setting Disk Sanitizer System IDs Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade ba
101. or use in Brazil 639477 201 For use in Bulgaria 639477 261 For use in the Czech Republic and Slovakia 639477 A81 For use in Denmark 639477 081 For use in France 639477 051 For use in French Canada 639477 121 For use in Germany 639477 041 For use in Greece 639477 DJ1 For use in Hungary 639477 211 For use in Iceland 639477 DD1 For use in Israel 639477 BB1 For use in Italy 639477 061 For use in Japan 639477 291 For use in Latin America 639477 161 For use in the Netherlands 639477 B31 For use in Norway 639477 091 For use in Portugal 639477 131 For use in Russia 639477 251 For use in Saudi Arabia 639477 171 For use in Slovenia 639477 BA1 For use in South Korea 639477 AD1 For use in Spain 639477 071 For use in Sweden 639477 B71 For use in Switzerland 639477 BG1 For use in Taiwan 639477 AB1 For use in Thailand 639477 281 For use in Turkey 639477 141 For use in the United Kingdom 639477 031 For use in the United States 639477 001 22 Chapter 3 Illustrated parts catalog Item Description Spare part number Keyboard with pointing stick includes pointing stick and pointing stick cable For use in Belgium 639478 A41 For use in Brazil 639478 201 For use in Bulgaria 639478 261 For use in the Czech Republic and Slovakia 639478 A81 For use in Denmark 639478 081 For use in France 639478 051 For use in French Canada 639478 121 For use in Germany 639478 041 For us
102. ort 111 ports 1394 17 DisplayPort 17 eSATA 17 external monitor 17 product description 4 USB 16 17 Power button board removal 95 spare part number 26 40 95 power button identifying 12 power connector cable illustrated 30 removal 102 spare partnumbers 102 power connector identifying 17 power cord set requirements 129 spare partnumbers 33 35 power light 11 power lights identifying 15 power requirements product description 4 primary memory module removal 72 spare partnumber 72 processor product description 1 removal 77 spare partnumbers 24 77 product description audio 3 chipset 1 display panel 1 docking support 4 Ethernet 3 external media cards 4 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 modem module 3 operating system 5 optical drives 2 pointing devices 4 ports 4 power requirements 4 Index 139 processors 1 product name 1 security 5 serviceability 6 webcam 3 wireless 3 product name 1 Q QuickWeb button identifying 13 R recovery partition 122 125 release latch battery 18 release latch Bottom cover 18 removal replacement preliminaries 42 procedures 47 restore security defaults 111 restore the factory settings 106 restoring hard drive 122 125 Right hinge illustrated 31 RJ 11 modem jack identifying 17 RJ 11 connector cable illustrated 30 removal 100 RJ 45 network jack identifying 16 RTC battery removal 94 spare part numb
103. ound cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels e Material handling packages e Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 46 Chapter 4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 95 screws and screw locks in 15 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag T Product XXXXXXXX mm E UE EE Warranty ly lyOy Model XXXXXXX e Product name 1 This is the product name affixed to the front of the computer e Serial number s n 2 This is an alphanumeric identifier that is unique to each product e Part number Product number p n 3 This number provides specific information about the product s hardw
104. ove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions 42 Chapter 4 Removal and replacement procedures Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Be
105. overy Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Ey NOTE If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or
106. ow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 100 Chapter 4 Removal and replacement procedures 4 Remove the battery see Battery on page 49 5 Remove the following components a b Hard drive see Hard drive on page 60 Optical drive see Optical drive on page 56 Keyboard see Keyboard on page 65 Modem module see Modem module on page 70 Fan see Fan on page 74 Heat sink see Heat sink on page 75 Base enclosure see Base enclosure on page 79 Display assembly see Display assembly on page 84 System board see System board on page 91 Remove the RJ 11 connector cable 1 Position the top cover upside down with the front toward you 2 Remove the RJ 11 connector 1 from the clip built into the top cover 3 Remove the RJ 11 connector cable from the clips and routing channel 2 built into the top cover r t 1 7t 1 4 Remove the RJ 11 connector cable from the top cover Reverse this procedure to install the RJ 11 connector cable Component replacement procedures 101 Power connector cable Ef NOTE The power connector ca
107. p Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Ey NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer Ey NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e Toselect a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e Toclose open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions 10
108. perating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 5 a b c d e f g h Remove the battery see Battery on page 49 Remove the following components Hard drive see Hard drive on page 60 Optical drive see Optical drive on page 56 Keyboard see Keyboard on page 65 Modem module see Modem module on page 70 Fan see Fan on page 74 Heat sink see Heat sink on page 75 Base enclosure see Base enclosure on page 79 Display assembly see Display assembly on page 84 System board see System board on page 91 Remove the Fingerprint reader board assembly 1 Position the top cover upside down with the front toward you 2 Remove the single Phillips PM2 5x3 0 screw 1 that secures the assembly to the top cover 3 Slide the bracket 2 to remove the clips in top cover and lift off unit 98 Chapter 4 Removal and replacement procedures 4 Remove the Fingerprint reader board and cable 3 from the top cover Reverse this procedure to install the Fingerprint reader board assembly ExpressCard assembly Description Spare part number ExpressCard assembly 639479 001 Before removing the ExpressCard assembly follow these steps 1 p Ze a S Shut down the computer If yo
109. placement procedures 53 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove the bottom cover see Bottom cover on page 51 Remove the WLAN module 1 Turn the computer upside down with the front toward you 2 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The WLAN antenna cable Black tag labelled 1 is connected to the WLAN module Main terminal The WLAN antenna cable White tag labelled 2 is connected to the WLAN module Aux terminal 3 Remove the two Phillips PM2 0x3 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 4 Remove the WLAN module 3 by pulling the module away from the slot at an angle E NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion Ey NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration 54 Chapter 4 Removal and replacement procedures Reverse this procedure to install the WLAN module Component replacement procedures 55 Optical drive Ey NOTE All optical drive spare part kits include an optical drive bezel
110. ption Supports BBO9 Ultra Extended Life Notebook Battery Support for 6 cell 2 80 Ah 62 Wh battery Security HP Fast Charge Technology does NOT support 9 cell 3 00 Ah 100 Wh Li ion battery Integrated fingerprint reader Integrated Smart Card reader slot NOTE This slot can be configured with either an ExpressCard or Smart Card reader optional Security cable slot Trusted platform module TPM V 1 2 Full volume encryption Preboot authentication password Smart Card Operating system Preinstalled Windows 7 Professional 64 with MS Basics Windows 7 Professional 32 with MS Basics Windows 7 Home Premium 64 with MS Basics Windows 7 Home Premium 32 with MS Basics Windows Vista Basic 32 with MS Basics Novell SuSE Linux Enterprise Desktop FreeDOS Preinstalled with Microsoft Office Windows 7 Professional 64 with Microsoft Office 2010 Professional Windows 7 Professional 64 with Microsoft Office 2010 Home amp Business Windows 7 Professional 64 with Microsoft Office 2010 Personal Windows 7 Professional 64 with Microsoft Office 2010 pre loaded purchase of a Product Key required to activate a full Office 2010 suite Windows 7 Professional 32 with Microsoft Office 2010 Professional Windows 7 Professional 32 with Microsoft Office 2010 Home amp Business Windows 7 Professional 32 with Microsoft Office 2010 Personal Windows 7
111. r a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 POG SSCA EE 1 2 External component identification cana erra nn LER RA ER PEAK ERR ER PEE ARRE Oea FX Ra Ra SIE TR RR PROC aiak 8 BI M 8 Top components c S 10 Pointing devices select models on 10 Bol 11 Buttons switches and fingerprint reader ssssssssssssssseeee 12 MOLIRI 14 Reiden ET 15 Lett aide components 2 00 2 cece cece eee eeeeeeeeeeeeeeae cance eee eeeeee eee nennen I tn nnn EENEN sed sensn nennen tere rr reser nnns 16 Rear components ici eere as EES ta bed due ando ede ER ER Re e deba a den EENS 17 Klee Ee lee E LEE 17 Bottom components tc ceaaaecaeeeeeeeeeeeeeeecaaaaeaeeeeeeeeeeeeeeeeesencieaaeeeeeeeeseseteeeeeea 18 Wireless antennas Select models only eee 19 5 Illustrated parts catalogi uiii ceci cse eps inueni dc canoe pedea cbweaedscndevbvecianevirannstzecvirtensdacae 20 i is M 20 Computer major e eigene 21 RI Eelere E E 28 WE 29 Cabl
112. r cord for use in Argentina 490371 D61 Power cord for use in India 537921 001 Bluetooth module 572520 001 Intel Wi Fi Link 1000 802 11b g n WLAN module for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya South Korea Kuwait Kyrgyzstan Latvia Lebanon Martinique US Virgin Islands Puerto Rico Nether Antilles Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey the United Arab Emirates the United Kingdom the United States Uruguay Venezuela Vietnam Yemen Zambia and Zimbabwe 581597 001 HP Docking Station 582564 001 Broadcom 43
113. ration Intel Core i7 2620M 2 70GHz Turbo up to 3 40GHz 4MB L3 Cache 4 threads 631253 001 2nd Generation Intel Core i5 2520M 2 50 GHz Turbo up to 3 20 processor 3 MB L3 cache 4 threads 631255 001 2nd Generation Intel Core i5 2540M 2 60 GHz Turbo up to 3 30 processor 3 MB L3 cache 4 threads 631954 001 Intel Wi Fi Link 6205 802 11a b g n WLAN module for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Martinique Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and To
114. rgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Gren
115. rmits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The requirements listed below are applicable to all countries and regions e Thelength of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e X All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries and regions 129 Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 J
116. rn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 49 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 52 and the WWAN module see WWAN module on page 68 Remove the keyboard see Keyboard on page 65 Remove the base enclosure see Base enclosure on page 79 Remove the display assembly 1 2 Position the computer right side up with the front toward you Disconnect the display panel cable 1 from the system board 2 84 Chapter A Removal and replacement procedures Push the display panel cable through the pass thru cutout in the base enclosure 3 Position the computer upside down with the front toward you Component replacement procedures 85 5 Remove the following 1 Display panel cable and tape from top cover 2 Display panel cable from clips in top cover 3 Two WLAN cables from routing out of hole in top cover and clips in upper right side of top cover 4 Two WLAN cables and tape from top cover 5 Two WLAN cables from clips in top cover 6 Turn the computer right side up with the front toward you 86 Chapter 4 Removal and replacement procedures 7 Pull the display assembly out
117. s far as possible 6 Lift the top edge of the keyboard and then rotate the keyboard forward until it rests upside down on top of the TouchPad 7 Release the zero insertion force ZIF connector to which the keyboard cable 1 is attached and then disconnect the keyboard cable from the system board 66 Chapter A Removal and replacement procedures 8 Release the ZIF connector to which the pointing stick cable 2 is attached and then disconnect the pointing stick cable from the system board 9 Remove the keyboard Reverse this procedure to install the keyboard Component replacement procedures 67 WWAN module CAUTION The WWAN module and the WLAN module are not interchangeable E NOTE Ericsson modules are only available in EMEA on certain computers Description Spare part number HP F5521 Broadband Module WWAN 632155 001 HP un2430 EV DO HSPA Mobile Broadband Module 634400 001 Before removing the WWAN module follow these steps a 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 49 Remove the SIM see SIM on page 50
118. s without a webcam 639473 001 Cable Kit see Cable Kit on page 30 for more Cable Kit spare part information 639474 001 Fan 639475 001 639476 001 639477 001 Heat sink does not include fan NOTE If 639475 001 is not available use 661525 001 Display hinge kit includes left and right hinges brackets and covers Keyboard without pointing stick for use in the United States 639477 121 Keyboard without pointing stick for use in French Canada 639477 201 Keyboard without pointing stick for use in Brazil 639477 161 Keyboard without pointing stick for use in Latin America 639477 BA1 Keyboard without pointing stick for use in Slovenia 639477 171 Keyboard without pointing stick for use in Saudi Arabia 639477 A41 Keyboard without pointing stick for use in Belgium 639477 261 Keyboard without pointing stick for use in Bulgaria 639477 A81 Keyboard without pointing stick for use in the Czech Republic and Slovakia 639477 081 639477 B31 639477 051 639477 041 Keyboard without pointing stick for use in Denmark Keyboard without pointing stick for use in the Netherlands and Europe Keyboard without pointing stick for use in France Keyboard without pointing stick for use in Germany 639477 DJ1 Keyboard without pointing stick for use in Greece 639477 DD1 Keyboard without pointing stick for use in Iceland 639477 211 Keyboard without poi
119. screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings Using Computer Setup 105 Computer Setup menus The menu tables in this section provide an overview of Computer Setup options NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer System Diagnostics Displays the following information e System Information Identification information for the computer and the batteries in the system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Start up Test Verifies the system components needed for starting the computer e Run In Test Runs a comprehensive check on system memory
120. sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode Startup time lt 15 seconds Stop time lt 6 seconds DVD RW SuperMulti DL LightScribe Drive specifications 115 Blu ray ROM DVD RW SuperMulti DL LightScribe Drive Applicable disc Read Write CD DA CD E G CD MIDI CDTEXT CD R and CD RW DVD R DVD R 9 CD ROM CD ROM XA DVD RW DVD R DVD R 9 DVD RW MIXED MODE CD CD I CD I Bridge DVD RAM Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM HD ROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for Dual Layer HD DVD RW Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode 116 Chapter6 Specifications Applicable disc DVD ROM Drive specifications DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mo
121. t pointing stick button Can be used with the pointing stick and functions like the right button on an external mouse 7 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start gt Control Panel gt Hardware and Sound gt Mouse 10 Chapter 2 External component identification Lights Component Description 1 TouchPad on off light e Amber The TouchPad is off e Off The TouchPad is on 2 Caps lock light On Caps lock is on 3 Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 4 Wireless lightt e White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 5 QuickWeb light e On The computer is on e Off The computer is off or in Hibernation NOTE For more information refer to HP QuickWeb in this guide and to the HP Quickweb software Help 6 Mute light e Amber Computer sound is off e Off Computer sound is on 7 Num lock light On Num lock is on The light on the power button is visible only when the computer is open The power light on the front of the computer is visible whether the computer is open or closed The light on the wireless button is visible
122. ter NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 RJ 45 network jack Connects a network cable 3 USB ports 2 Connect optional USB devices 4 ExpressCard slot Supports optional ExpressCards NOTE This slot can be configured with either an ExpressCard or Smart Card reader 5 6 Upgrade bay Optical drive eject button select models only 16 Chapter 2 External component identification Supports an optical drive secondary hard drive or No Drive option weight saver Ejects the optical drive Rear components The vent enables airflow to cool internal components 2YNOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Component Description Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Right side components Component 1 Audio out headphone jack Description Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the compu
123. ter speakers are disabled 2 3 Audio in microphone jack 1394 port Connects an optional computer headset microphone stereo array microphone or monaural microphone Connects an optional IEEE 1394 or 1394a device such as a camcorder 4 eSATA USB port Connects high performance eSATA components such as an eSATA external hard drive or connects an optional USB device 5 USB port Connect optional USB devices 6 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 7 External monitor port Connects an external VGA monitor or projector 8 RJ 11 modem jack Connects a modem cable 9 Power connector Connects an AC adapter Rear components 17 Bottom components E Component Description 1 Battery release latch Releases the battery from the battery bay 2 Docking connector Connects an optional docking device 3 Bottom cover release latch Releases or locks the bottom cover 4 SIM slot Contains a wireless subscriber identity module SIM select models only The SIM slot is located inside the battery bay 5 Battery bay Holds the battery 6 Accessory battery connector Connects an optional accessory battery 7 Wireless and memory module compartments Hold an HP Mobile Broadband Module the memory modules and hard drive bay and the hard drive NOTE To prevent
124. tery see Battery on page 49 Remove the following components Hard drive see Hard drive on page 60 Optical drive see Optical drive on page 56 Keyboard see Keyboard on page 65 Modem module see Modem module on page 70 Fan see Fan on page 74 Heat sink see Heat sink on page 75 Base enclosure see Base enclosure on page 79 Display assembly see Display assembly on page 84 System board see System board on page 91 Remove the RTC battery 1 Position the system board right side up with the front toward you 94 Chapter 4 Removal and replacement procedures 2 Pull the battery out of the socket and remove it from the system board Reverse this procedure to install the RTC battery Power button board Ey NOTE The power button board assembly spare includes the power button cable Description Spare part number Power button board assembly 639481 001 Before removing the Power button board assembly follow these steps 1 o oN ov om Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 49
125. the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove the bottom cover see Bottom cover on page 51 Component replacement procedures 63 Remove the expansion memory module 1 Position the computer upside down with the front toward you 2 Spread the retaining tabs 1 on each side of the expansion memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 3 Remove the expansion memory module 2 by pulling the module away from the slot at an angle Ey NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install an expansion memory module 64 Chapter 4 Removal and replacement procedures Keyboard For use in Spare part number For use in Keyboards with pointing stick includes pointing stick cable Spare part number Belgium Brazil Bulgaria Czech Republic and Slovakia Denmark France French Canada Germany Greece Hungary Iceland Israel Italy Japan South Korea 639478 A41 639478 201 639478 261 6394
126. track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 1 572 864 000 1 048 576 000 625 141 400 488 397 168 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details 114 Chapter6 Specifications DVD RW SuperMulti DL LightScribe Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD CD R and CD RW ROM CD ROM XA MIXED MODE CD CD l CD I Bridge Photo CD Video CD DVD R DVD RW DVD R DVD Multisession CD Photo CD CD EXTRA RW DVD RAM Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time cD DVD Random lt 175 ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB
127. ttery for use in Russia and China 650161 001 System board HM65 includes RTC battery for use in all countries and regions except for 643216 001 Russia and China System board HM65 includes RTC battery for use in Russia and China 650163 001 System board QM67 includes RTC battery for use in all countries and regions except for 641734 001 Russia and China System board QM67 includes RTC battery for use in Russia and China 650162 001 13 Optical drive includes bracket bezel and screws DVD RW SuperMulti DL LightScribe Drive 647673 001 DVD ROM Drive 647672 001 Blu ray ROM DVD RW SuperMulti DL LightScribe Drive 647674 001 14 Speaker assembly 639484 001 15 Battery 9 cell Li ion battery 100 Wh battery 631243 001 26 Chapter 3 Illustrated parts catalog Item Description Spare part number 73 Wh battery 634089 001 6 cell Li ion battery 62 Wh battery 628668 001 55 Wh HP Long Life battery 628670 001 55 Wh battery 628666 001 3 cell Li ion battery 31 Wh battery 628664 001 16 Base enclosure includes rubber feet 639468 001 17 Bottom cover 646077 001 18 Hard drive includes hard drive bracket and screws 750 GB 7200 rpm 633252 001 500 GB 7200 rpm 634926 001 320 GB 7200 rpm 641672 001 320 GB 7200 rpm Self Encrypting Drive SED 626978 001 250 GB 7200 rpm 635225 001 160 GB solid state drive 649657 001 128 GB solid state drive 649658 001 19
128. u are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 49 Remove the following components a b Hard drive see Hard drive on page 60 Optical drive See Optical drive on page 56 Keyboard see Keyboard on page 65 Modem module see Modem module on page 70 Fan see Fan on page 74 Component replacement procedures 99 f Heat sink see Heat sink on page 75 g Base enclosure see Base enclosure on page 79 h Display assembly see Display assembly on page 84 i System board see System board on page 91 Remove the ExpressCard assembly 1 Position the top cover upside down with the front toward you 2 Remove the three Phillips PM2 5x5 0 screws 1 that secure the assembly to the top cover 3 Lift the tab of the assembly 2 until it disengages from the opening in the top cover 4 Remove the ExpressCard board and cable 3 from the top cover Reverse this procedure to install the ExpressCard assembly RJ 11 connector cable Ey NOTE The RJ 11 connector cable is included in the Cable Kit spare part number 639473 001 Before removing the RJ 11 connector cable foll
129. umber battery bay 18 battery light 15 battery release latch 18 BIOS administrator password 107 Blu ray ROM DVD RW SuperMulti DL LightScribe Drive removal 56 spare part number 56 Bluetooth cable illustrated 30 Bluetooth module removal 62 spare part number boot options 108 boot order 108 Bottom cover illustrated 29 removal 51 spare part number 27 51 Bottom cover release latch 18 built in device Ambient Light Sensor 110 audio device 110 Bluetooth device radio 110 fingerprint reader 110 integrated camera 110 internal speakers 110 LAN WLAN switching 110 microphone 110 modem 110 Network Interface Controller LAN 110 Notebook Upgrade Bay 110 Power Monitor Circuit 110 Wake on LAN 110 26 49 26 32 40 27 35 62 wireless button 110 WLAN device radio 110 built in device options 110 buttons left pointing stick button 10 left TouchPad 10 power 12 QuickWeb 13 right pointing stick button 10 right TouchPad 10 TouchPad 12 TouchPad on off 10 volume mute 13 wireless 12 C Cable Kit contents 30 spare part number 27 30 38 cables service considerations 43 caps lock light identifying 11 chipset product description 1 components bottom 18 display 8 front 15 left side 16 rear 17 right side 17 top 10 computer feet locations 48 spare part number 48 Computer Setup File menu 106 navigating and selecting 104 restoring factory settings 105 Index 137 Security menu 107 System Configur
130. vate a full Office 2010 suite Restore Media Windows 7 Starter Windows 7 Home Basic 32 Windows 7 Home Premium 32 Windows 7 Home Premium 64 Windows 7 Professional 32 Windows 7 Professional 64 Windows 7 DRDVD with WinDVD Available with Windows 7 Home Basic and Windows 7 Starter Windows 7 DRDVD without WinDVD Available with Windows 7 Home Premium and Windows 7 Professional Web only support Windows XP Professional 32 Windows Vista 32 64 Enterprise Windows Vista 32 64 Business Windows 7 Enterprise 32 64 SP1 Windows 7 Ultimate 32 64 SP1 Certified Novell SuSE Linux Enterprise Desktop Serviceability Customer service replaceable parts AC adapter Chapter 1 Product description Battery system Category Description Hard drive SSD Memory module Optical drive Mini PCI components WLAN WWAN Bluetooth Flashcache SIM 2 External component identification Component Description 1 Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks
131. whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Component replacement procedures 91 Remove the battery see Battery on page 49 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 56 c Keyboard see Keyboard on page 65 d Modem module see Modem module on page 70 e Fan see Fan on page 74 f Heat sink see Heat sink on page 75 g Base enclosure see Base enclosure on page 79 h Display assembly see Display assembly on page 84 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board SIM see SIM on page 50 Primary memory module see Primary memory module on page 72 Expansion memory module see Expansion memory modules on page 63 WLAN module see WLAN module on page 52 WWAN module see WWAN module on page 68 Processor see Processor on page 77 Remove the system board 1 2 3 4 Position the top cover right side up with the front toward you Disconnect the power button cable 1 swinging ZIF connector from the
132. with GPS e Ericsson 5521 HSPA with GPS Integrated personal area network PAN options by way of Bluetooth module Supports no PAN option Broadcom Bluetooth External media card ExpressCard 54mm slot NOTE This slot can be configured with either an ExpressCard or Smart Card reader Integrated Media Card Reader with SD and MMC support Ports Audio in stereo microphone Audio out stereo headphone DisplayPort RJ 11 modem RJ 45 Ethernet includes link and activity lights USB 2 0 3 eSATA USB 2 0 Combo VGA Dsub 15 pin supporting 1600 x 1200 external resolution at 75 GHz hot plug with auto detect 1394a 3 pin AC power Docking connector Docking HP 90W Docking Station HP 120W Advanced Docking Station Keyboard pointing devices Full size keyboard Supports TouchPad only or dual point pointing stick and TouchPad Spill resistant design HP DuraKeys Three launch buttons QuickWeb WLAN on off and Mute Power requirements AC adapter 65 W with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector 9 cell 3 00 Ah 100 Wh Li ion battery 6 cell HP Long Life 2 8 Ah 55 Wh Li ion battery 6 cell 2 55 Ah 55 Wh Li ion battery 3 cell 2 80 Ah 31 Wh Li ion battery Supports STO9 Extended Life Notebook Battery Chapter 1 Product description Category Descri
133. y CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently Enter a user defined computer asset tracking number and ownership tag Computer Setup menus 107 System Configuration menu Ey NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Seta Startup Menu delay in seconds Set the Multiboot Express Boot Popup delay in seconds Enable disable Custom Logo disabled by default Enable disable Display Diagnostic URL enabled by default Enable disable CD ROM boot disabled by default Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE Internal NIC boot enabled by default Enable Disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default Set the Legacy Boot Order Device Configurations D 108 Chapter 5 Computer Setup Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhan
134. y 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery 2 from the computer Install the battery by inserting it into the battery bay until you hear a click Component replacement procedures 49 SIM BY NOTE This section applies only to computer models with WWAN capability NOTE If there is a SIM inserted in the SIM slot it must be removed before disassembling the computer Be sure that the SIM is reinserted in the SIM slot after reassembling the computer Before removing the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 Remove the SIM 1 Press in on the SIM 1 The module is partially ejected from the SIM slot 2 Remove the SIM 2 from the SIM slot Reverse this procedure to install the SIM 50 Chapter 4 Removal and replacement procedures Bottom cover Ey NOTE The optional screw is located on the inside of the bottom cover Description Spare part number Bottom cover 646
135. y the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Component re

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