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GFI Network Server Monitor, Add, 100-249IP, 1Y, ENG

1. Speci which proxy server to use for internet protocol based checks Hostrame 1P JISASE AWER Fort e080 M Proxy requires authenticatiorr User name f azonb Password cancel ae Screenshot 128 Proxy Server Setup Window To configure proxy server parameters 1 Right Click on the General Options node and select Properties 2 Click on the Proxy Server Tab and define the following parameters Hostname IP Address Specify the proxy server name e g ISASERVER or IP address Port Specify the port on which the proxy server will listen default 8080 Proxy requires authentication Enable this flag to indicate that the specified proxy server requires authentication details User name Password Specify the logon detail to be passed to the specified proxy server for authentication 8 5 Log file settings GFI Network Server Monitor can log monitoring checks activity into a text file for future reference Since the log file is in plain text you can import its contents to other applications for further processing 134 General options Manual General Options Uncertain Results Web Server Proxy Server Logging GS Specity whether NSM should keep a log file of tts actryity M Enable lagging of monitoring checks activity Log file C System Logs W SM Logs m Field separator l Masinum log size j2000 EB When masimum log size i reached Do not log events until NSM lo
2. Contains the following text Enable this flag and specify the string to be searched in the command line output If a matching string is found the check will be classified as successful Does not contain the following string Enable this flag and specify the string to be searched for in the command line output In this case if no matching string is found the check is classified as successful 4 4 4 Process Properties Memory CPU Handles etc This function checks for properties related to a process running on specified target computers Such checks include processor usage user time consumed privileged time consumed number of handles number of threads physical memory and virtual memory in use by application 60 Configuring monitor functions Manual New Check Process Properties Memory CPU Handles etc Checks properties related to a running process on the target computer s ww Check that the z processor time used by the process Jexplorer lis smaller than z0 i NOTE When specifying the process to monitor OO NOT include the process extension e g instead of explorernexe enter explorer Back Next gt Cancel Screenshot 56 Process Properties check parameters dialog The parameters required for this function include Check that the Select the system resource that will be checked from the dropdown list Used by the process Specify the name of
3. ssesseesceeseesceesceesceesessceecceeseesceesceseoe 8 4 Proxy Server Settings ecssessescisererecosseseres terrea kie k 6 9 LOS file SONES eisirean rE E RES 9 Database maintenance options Dele MAOTU esr a aa 9 2 Configuring the database backend ssssssssseesseesoseseesscesceesoee 10 Users and Groups 10 1 MAVEFOGUICUION cc cceactacicevacanecewcsdcaceansnwdeseswnosniesinetasesmaesedoieeedess MO SCS ox sieae bone ness EE wan sce EEEE eau seee sere E EEEE 10S GPOUDS cxcccnssamenoesaeveesncsapevssssevesaceecveronssouesoecseeerse E 11 Reporting 1il ACPO GUC EON ess canes sa ceqaes vagaqusdendean EDE E 11 2 Availability Detail Report cece cece nec ee tees ceccesceeccescesceess 11 3 Availability Summary Report ccc cee cece cece ecceeceeceeceeeceeceees 12 Network tools 12 1 Enumerate computers ds sccsccssssisccesaderetonseerevensnGstesavedsexeousea cece 12 2 Enumerate processes ssecsseescsessooecsoeesecoeseoeessoeescoeeeoeeeeoe 1253 DNS NOOKUD 1c tc cian cece E A E EEEE EEEN WZ WHOIS oooce can soce sae E E E EE scene vag E E even taco ever 125d TA TOUTO sasccasosacoacsanetauawanesescoucoeseeteceacaenevectentesecceneewccnens 12 6 SNMP aUdi ce gateq ae eqacegascgaeegasegonndag eo suncersouuciecusocnneescousceesa cena A SNMP WAU e aa cv ostpuaey canoenaceseesuresueesanessecssresneesanesses 13 Other features 13 1 EXport CONMSUNANIONS xciacecoccannatesstanctussenceceentesseesetecscaseneesaeses
4. 13 4 Licensing Fa GFI Network Server Monitor 7 0 OF x File Tools Help a ex f w GFI Network Server Monitor H Monitoring Checks Configuration E Monitoring Checks Status Hg Program Configuration f a Tools g General EGF SECURITY amp MESSAGING SOFTWARE Licensing OFI Network Server Monitor 7 0 Copyright fe 2000 2005 SF Sothware Ltd p Licensing jf How to purchase l Support Center jf Knowledge Base A GFI LANguard N 5 5 GFI LANguard P 5 C jf GFI LANguard 5 E L M GFI Network Server Monitor Product status Evaluation version Evaluation wersion 90 days 15 days passed Humber of PsfComputers limit Unlimited License key Evaluation MOTE To license your installation of GFIN S M right click onthe General licensing node and select Enter license key MOTE Your present configuration makes use of nested folders which is an Enterprise Consultant Edition only feature 2005 All rights reserved GFI Software Ltd Screenshot 159 Licensing details To check your licensing details click on Licensing in the General node Manual Other features 163 14 Writing your own monitoring functions 14 1 Introduction GFI Support cannot assist you in the writing and debugging of custom scripts You must be familiar with VBscript to write your own functions and you must debug
5. Alerting Options E mail Network SMS H Specify settings for available SMS systems through which SMS i alerts will be sent Select SMS System FAXmaker SMS service provider template ia In built GSM SMS Server Faxmaker SMS service provider template Clickatell Email2sh5 Service Generne SMS service provider template NSM 5 7 6 0 SMS server From myselamnydoman com To smenumber srismaker com Subject Alert Optional settings Edit Retries tire Format SMS message coed a Screenshot 106 SMS Alerts dialog Out of the box GFI Network Server Monitor can relay SMS alerts through the In built GSM SMS Server GFI FAXmaker SMS service provider template Clickatell Email2SMS Service Generic SMS service provider templates NSM 5 x 6 0 SMS Server Manual Global alerting options 109 7 5 In built GSM SMS Server Pager w O SMS via GSM Phone Modem ls p SMS Center alan l TabletPC with Recipient GF Network Server monitor SMS Gatewa Machine with connected y D Laptop with SMS Gateway a GSM phonemodem GSM Smart or Satellite phone Cell phone Figure 2 SMS alert flow via the in built GSM Server The in built GSM SMS Server allows GFI Network Server Monitor to directly send SMS text messages through a GSM phone or GSM modem connected to the computer by serial cable Infrared or Bluetooth Alerting Options E m
6. BARBARA Windows xP Workstation BRIANAZ Windows xP Workstation CCTV Windows XP Workstation CHRIS Windows XP Workstation DAVID Windows xP Workstation DENNISM Windows XP Workstation C Enumerate using Windows Explorer Interface gE EDWARD Windows xP Workstation Aa A EMMANUELG DEV Windows xP Workstation EMMANUELG DEV2 Windows server 2003 Server UserName fiason 0 Enumerate from Active Directory Determine computer role in network required for non OS type filters Determine whether computer is turned on ae DNS Lookup FAXSRV windows server 2003 Server Password peee 3e Whois gi FILESERVER Windows server 2003 Server ae Our FSERVER Windows 2000 server Workstation i ati ne GFILAPTOP Windows XP Workstation oP D General HP 2100 Windows 95 98 ME Workstation _ 6 Version infomation Y HF LASERJET 5 Windows 95 98 ME Workstation B Licensing ISA2K4 Windows server 2003 Server ISASERVER Windows server 2003 Server How to purchase Support Center Knowledge Base Start gathering information GFI LANguard N 5 5 Getting the computers of gfimalta 5 GFI L Nguard P S C Ready Found 69 computers GFI LANguard E L M GFI Network Server Monit E oil Screenshot 147 Enumerate Computers Advanced tab options 5 Define additional information to be displayed by marking Determine Computer role on the network and or Determine whether
7. uid IM Create the checks tn a dedicated folder for every computer Hecommended The checks will be created in this folder lt Aoot Folder Click here to select a different folder recipient Back Next gt Cancel Screenshot 16 The Select Computer s dialog 4 Select the target computer s to ping TIP 1 You can also enumerate target computers by clicking on Select This will open a dialog from where you can choose the required target computer s TIP 2 You can import the list of target computers from a text file using the Import button However make sure that the text file is in plain text 5 Optionally you can specify a short description for the new check s to be created 6 Click on Finish to generate the ICMP ping check s for the selected target computer s Different types of checks Different properties GFI Network Server Monitor ships with a selection of monitoring checks Different monitoring checks require different parameters to operate The New Check Wizard asks you to specify the parameters required by the selected check during its creation Manual Configuring GFI Network Server Monitor 19 Logon credentials Some type of checks e g IMAP POP3 may require alternative logon credentials to the ones used to log on to the target computer When applicable you will be asked to confirm or specify alternative logon credentials to be used for that check Logon Credentials
8. amb ls running e Screenshot 89 Daemon check properties dialog The Daemons check requires the following parameters Name Specify the name of the daemon that you wish to check e g lpd State Specify whether this check should verify if the daemon is running or stopped Manual Configuring monitor functions 97 5 Check folders 5 1 Introduction In GFI Network Server Monitor all checks are organised into folders Folders have properties such as alerts dependencies and maintenance parameters that are inherited by the checks contained in those folders This way it is easy to change an alert or dependency for a whole group of checks from a centralized point By default a check inherits properties from the parent folder however you can override this setting for individual checks if necessary GFI Network Server Monitor 7 0 File Tools all gt el 4m e o ew x Tools au q GFI Network Server Monitor 3 Set Monitoring Checks Configuration Network Zone 1 Folder C Network Zone 2 lt Folder Network Zone 3 Folder C Network Zone 4 Folder H J ABC Ltd Et f Hetuolk one lL ANDREM H E ANGELICA H E DAVIDNE H E JASON H E JENSTEST B RODIONT sE Network Zone 2 E Network one 3 bene i Network one 4 A Folders 0 Monitoring Checks Number of IPsCormputers being monitored 2100000 A Screenshot 90 Nested Folders Nested Folders Folders contained in other
9. 0 00 Ohrs 0 Ohrs 0 min 0 00 hra min 0 00 hre 0 min 0 00 Ohrs 0 min 0 00 hrs min 0 00 hra min 0 00 hra min 0 00 Ohrs 0 Ohrs 0 min 0 00 Ohrs 0 min 0 00 O hrs 0 min 0 00 Ohrs 0 min 0 00 Ohrs 0 min 0 00 Ohrs 0 min 0 00 Ohrs 0 min 0 00 0 hre 0 enim Screenshot 145 The availability summary report 152 Reporting 0 hrs 0 min 0 00 0 hra 0 min 0 00 hrs O min 0 00 0 hra 0 min 0 00 O hrs O min 0 00 Ohrs 0 min 0 00 Ohrs O min 0 00 0 hrs N mir hra 0 min 0 00 Ohrs 0 min 0 00 hra min 0 00 Ohrs 0 min 0 00 hra min 0 00 hra 0 min 0 00 hra min c0 00 0 hrs 0 min 0 hra 0 min 0 00 Ohrs 0 min 0 00 O hrs 0 min 0 00 Ohrs 0 min 0 00 O hrs 0 min 0 00 Ohrs 0 min 0 00 0 hra 0 min 0 00 0 hre 0 min hrs 14 min 1 08 ahre 14 mir 1 08 BHrs 14 min 1 08 ohra 14 mir 1 08 BHrs 14 min 1 08 hrs 14 min 1 08 Shrs 14 min 1 08 Bhre 14 T53 hrs 19 min 9 92 T53 hra 19 min 95 92 T53 hr 19 min 95 92 T53 hrs 19 mir 95 92 T53 hrs 19 min 95 92 T53 hrs 19 min 95 92 T53 hra 19 min 35 92 T53 hra 19 hra 0 min 0 00 Ohrs 0 min 0 00 hra min 0 00 Ohrs 0 mir 0 0
10. Alerting Options Email Metwork sMs ot Specity the network settings to use when sending network alerts Specify the network message settings to use when sending net send alerts to the computers used by the administrators of the machines which triggered any monitoring alerts Format network message Network messages can be sent to both computers and users In the case of users the user must be logged on to as to successtully receive the message For both computers and users the messenger service must be enabled and started cancel i Apo _ Screenshot 105 Network Alerts Properties Format network message 1 Right click on the Alerting Options node and select Properties 2 Click on the Network tab and then click on Format Network Message 108 Global alerting options Manual 3 Make the required changes to the message The formatting of this message is identical to that of the email message 4 Click on OK to accept these changes For more information on variables and message templates please refer to the Message J Template section in this chapter 7 4 Global settings for SMS pager alerts B This section is only applicable for advanced users We cannot guarantee that GFI Network Server Monitor will work with any SMS provider Before attempting any such configuration ensure that you have obtained the correct information from your SMS service provider
11. GFI Product Manual Network Monitor Manual GFI http www gfi com info gfi com The information and content in this document is provided for informational purposes only and is provided as is with no warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose and non infringement GFI Software is not liable for any damages including any consequential damages of any kind that may result from the use of this document The information is obtained from publicly available sources Though reasonable effort has been made to ensure the accuracy of the data provided GFI makes no claim promise or guarantee about the completeness accuracy recency or adequacy of information and is not responsible for misprints out of date information or errors GFI makes no warranty express or implied and assumes no legal liability or responsibility for the accuracy or completeness of any information contained in this document If you believe there are any factual errors in this document please contact us and we will review your concerns as soon as practical All product and company names herein may be trademarks of their respective owners GFI Network Server Monitor is copyright of GFI SOFTWARE Ltd 1999 2011 GFI Software Ltd All rights reserved Document Version NSM ACM EN 01 00 00 Last updated September 6 2011 Contents 1 Intro
12. Indicate bellow the new type of database backend to use MS Access MS SOL Server Please specify the name or IF of the machine containing the SOL Server MSDE database to use Server f azonT est W Use SOL Server Authentication User Jazonb ea am _ Screenshot 132 MSDE MS SQL Server backend properties dialog To use an MSDE MS SQL Server database backend 1 Select the MS SQL Server option and specify the name IP of your SQL Server 2 Specify the authentication mode to be used when logging on to the SQL Server GFI Network Server Monitor supports both Windows NT and SQL authentication modes To use SQL authentication select the Use SQL Server Authentication option and specify the SQL Server access credentials For Windows NT authentication mode select the Windows NT authentication option If the specified server and credentials are correct GFI Network Server Monitor will log 5 into the SQL Server and create the necessary database tables If the database tables already exist it will re use them 3 Click on OK to save your configuration settings Manual Database maintenance options 139 10 Users and Groups 10 1 Introduction GFI Network Server Monitor checks refer to the user s properties to gain alert details e g email address rather than directly to an email or a number This is in order to avoid having to change all the checks if a particular email or number of a user changes Y
13. to continue Manual Installing GFI Network Server Monitor 9 if GFI Network Server Monitor 7 Setup lei License Key Enter the following information to personalize your installation Please enter your name company and license key IF you do not hawe a license key you can use GFI AOS MM 7 as an evaluation version Full Hame Jason Micallef Company GFI Software Ltd License Key Evaluation Cancel Screenshot 5 User and License key details E The following stage is only required during a new clean installation 6 Specify the full user name the company name and the license key If you are evaluating the product leave the evaluation key as default i e Evaluation Click on Next to continue After you have purchased the product there is no need to uninstall and reconfigure GFI Network Server Monitor because you can enter the new license key directly from the GFI Network Server Monitor configuration program For more information please refer to the Entering your License key after installation section in this chapter 10 Installing GFI Network Server Monitor Manual i GFI Network Server Monitor 7 Setup lei User Account Information Please enter requested data The GFI ALS MM 7 engine service runs the monitoring checks against the target computers By default checks which require logging in to the target computer will use the security context of the account under which the engine servi
14. to save your configuration settings 7 9 NSM 5 x 6 0 SMS Server system fo MS via GSM al Phone Modem Laptop with oMS Gateway SMS Center 3 ae TabletPC with Recipient MS Gateway Ay i 9 GSM Smart or Satellite phone Cell phone GFI Network Server monitor Machine with connected GSM phone modem Figure 6 SMS alert flow via the NSM 5 x 6 0 SMS server The NSM 5 x 6 0 SMS Server can send SMS text messages through a TAP UCP compliant SMSC Short Message Service Center E The Sender ID is the number of the sending entity Leave this empty if you want your ID to be withheld when sending a message Requirements This NSM 5 x 6 0 SMS messaging method requires a normal Hayes compatible modem connected to the server on which the GFI Network Monitor Engine is running When a check fails GFI Network Server Monitor uses the modem to dial in to the SMSC provider and deliver the actual SMS message s most countries have one or more SMSC service providers 118 Global alerting options Manual Configuring a TAP UCP compliant SMS Service Center Alerting Options NSM 5 5 6 0 SMS server ka Screenshot 112 NSM 5 SMS Server configuration dialog 1 Right click on the Alerting Options node and select Properties 2 Click on the SMS tab and from the SMS System dropdown select NSM 5 x 6 0 SMS Server 3 Click on the Configure SMS Settings button Manual Global alerting options 119
15. Edit script Back Next gt Cancel Screenshot 78 SSH check parameters dialog A Generic SSH Script Check requires the following parameters Script file Specify the path to the SSH script file which will be used by the monitoring check to test the specified target computer s Edit Argument Argument value Argument description The target computer name ma Screenshot 79 The parameters dialog Arguments In the arguments list specify any additional parameters required by this function During check execution these parameters will be automatically passed on to the SSH script in the order specified in the arguments list To add a parameter double click on the position row where you wish to add an additional argument and specify the required values in the parameters dialog Parameter values can be specified as a string or can be passed on through system variables e g Z 7USERNAME Es Strings which contain spaces must be specified within double quotes e g Mail J Server You can make changes to the selected script file by clicking on the Edit script button B Manual Configuring monitor functions 81 4 10 The Generic Secure Shell SSH Check requires logon credentials i e username and password or Private Key file to connect authenticate and run SSH scripts on a remote Unix based target computer These credentials must be specified from the Logon
16. Enable this option to check if the file exists In this case the check fails if the specified file is found Exists Enable this option to check if the file exists In this case the check succeeds if the specified file is found File must contain string Enable this flag and specify the string to be searched for in the existing file contents In this case the check will succeed only if the file exists and the specified string is present in the file contents 4 5 3 Disk Space GFI Network Server Monitor can check for free disk space on local and remote computers Alerts can be sent whenever hard disk space falls below a specified value in order for you to take proactive actions before running out of disk space Manual Configuring monitor functions 63 New Check Disk Space Check for free disk space on a target computer s Check that the Drive i RE oon the target computers C does not use more than the following hard disk space has at least the following free hard disk space j1024 MB a li Click here to load a sample Back Next gt Cancel Screenshot 59 Disk space check parameters dialog A Disk Space function requires the following parameters Check that the Drive Select the disk drive to be checked Does not use more than the following hard disk space Enable this option and specify the maximum disk space that can be used The monitoring check will fail if the spe
17. SMTP server Specify the name of the SMTP server through which GFI Network Server Monitor will send the email to the SMS gateway SMTP port Specify the SMTP port through which the transmission will take place By default this parameter is set to 25 i e default SMTP port From Specify the account from where the email will be sent You can specify the email address configured in GFI Network Server Monitor for generic alerts To Specify the email address of your SMS gateway provider i e the address where GFI Network Server Monitor will send emails for conversion to SMS This address is supplied by the SMS gateway provider and must be formatted as follows lt email gt lt emailtosmsprovider com gt E g sms messaging Clickatell com E If you don t know the email address of your SMS Gateway ask your SMS gateway provider to provide this information CC Optional parameter Specify the email address where you wish to forward copies of the emails sent to the SMS gateway Subject Optional parameter Specify the text which you want to include in the email s subject field Body line 1 Specify the API ID which has been assigned to you by your SMS gateway provider This parameter is required by the SMS gateway for authentication purposes Format this parameter as follows api_id lt API ID No gt E g api_id 124576 z If you don t know your API ID ask your SMS gateway provider to supply you with th
18. com 8080 toa connect to a port other than the default port port 21 Click here to load a sample Back Next gt Cancel Screenshot 37 FTP check parameters dialog 40 Configuring monitor functions Manual GFI Network Server Monitor can be configured to go through a proxy server as well as to pass access credentials to the specified FTP site should authentication be required An FTP monitor function requires the following parameters URL ftp s Specify the location of the ftp site in URL format i e ftp server port path format Use FTP site authentication Enable this flag when logon credentials are required to access the specified FTP site Use Proxy server Enable this flag if the specified FTP site is to be accessed through a Proxy server 4 2 3 IMAP Mailserver check GFI Network Server Monitor can check the availability of IMAP mail servers The IMAP Mailserver check initiates a handshake connection to the remote IMAP port and through the replies received it can verify if the remote server s IMAP protocol is working properly This check can also be configured to physically log on to a specific mailbox and check for the number of emails present in a folder within the accessed mailbox This will verify that the IMAP service is indeed running accessible and delivering the service required to the end users The IMAP check also supports logon to the IMAP mailbox using SSL Th
19. e g check failure occurs and in relation to the working hours specified for the intended recipients In built Exchange 2000 2003 monitoring Out of the box GFI Network Server Monitor checks the status of your Exchange Server by monitoring critical Exchange services and performance counters Information Store mailboxes SMTP service etc Monitor your database servers SQL ODBC GFI Network Server Monitor can check for the availability of database applications Out of the box it can monitor Microsoft SQL server via ADO Other databases such as Access FoxPro Paradox SyBase Informix IBM DB2 and many more can be monitored via ODBC Monitor remote Event Logs GFI Network Server Monitor can scan Windows Event logs on local or remote computers and look for specific Event Sources Categories and Event IDs as well as for patterns in the Description of the Event In addition it can look for multiple events occurring in a specific time interval for example antivirus alerts posted in the last 30 minutes Support for nested folders Nested folders folders contained within other folders are available in the Enterprise Consultant editions of GFI Network Server Monitor Through nested folders you can organize monitoring checks into a hierarchical structure that reflects specialized monitoring network needs e g grouping of monitoring checks by zone companies being served or check type grouping Support for SQL Server database ba
20. is exceeded the check is deemed to be definitely failing and placed in the Failure state For more information on errors and error threshold parameters please refer to the Configure monitor check properties chapter in this manual Disabled User configured this check not to be run For more information on how to enable disable checks please refer to the Enable or disable checks section in this manual Not Monitored Check cannot be processed by the GFI Network Server Monitor engine This occurs when the monitoring service is stopped or when a check requires a particular service e g the SNMP or WMI service which is not available on the target computer Server in Maintenance Check has been executed against a target computer during its maintenance hours When this happens no actions are triggered E g no alerts are sent OFailure by Dependee The check was not executed because a dependency check has already failed e g if the router cannot be pinged do not check that services running on that router are working pending failure Check has failed but did not exceed the error threshold level required to move a check from the Pending Failure state to the Failed state Uncertain Processing Error Indicates that the result of a monitoring check cannot be clearly determined i e cannot be directly classified as Success or Failure For example the engine tries to run a disk space monitoring check agains
21. send email alerts If this server is not available GFI Network Server Monitor automatically switches to the next mail server in the list This continues until an available mail server is found and the email alert is successfully sent B Sort the mail servers list in ascending order of priority This means that the server at the top of the list has highest priority and is the first one to be used To change the priority of a selected server click on Move Up or Move Down accordingly 7 2 1 Adding a Mail server 1 Right click on the Alerting Options node and select Properties The alerting properties will open by default in the Email Alerts configuration dialog i e Email tab Manual Global alerting options 105 Mailserver Properties Maleerver Specify the mail server settings to use when sending email alerts Hostrame 1P MAI LSERWER Fort 25 M This SMTP server requires authentication Username JAD MINH Password Specify the Sender details for emails sent through this server Sender e mail IN Sh Admintagh corn Sender Display Name NSM Administrator Send a test message Screenshot 103 Mail server propertiesdialog 2 Click on Add and specify the following parameters in the Mail server properties dialog Hostname IP Specify the Hostname e g Mailserver or IP address e g 192 168 1 200 of the Mail server to be used Port Specify the TCP
22. 13 2 mport configurations ivsisccxsis sccieceis nc cselss ssseseeseceratereserssdeeteactoses 13 3 VERSION MIOMA Ol cs scccuecccresen tte enar N A e E e E e E E E E E E E E E 14 Writing your own monitoring functions 104 104 104 108 109 110 112 113 116 118 124 127 127 127 128 134 134 137 137 137 141 141 141 145 147 147 147 150 153 153 154 156 157 158 158 159 161 161 161 162 163 165 t41 MVEFOGUCTION once seen ceccccectedecceetesretaspewsncciOroise utes wisecdoeosescteees 165 14 2 Writing a script function sseessssscesceescesseesecescceesoceseesceesoeee 165 14 3 Adding a monitor function written in VBscript ssssssssssssesosso 166 14 4 WMI Windows Management Instrumentation ssssssssseessesseeseee 167 14 5 ADSI Active Directory Service Interfaces ccc ec eeeceeceecceeceees 167 15 Troubleshooting 169 Ted MC OGUCUION cece cecescte id cette mcecbte E whe eae Pate rian eae 169 15 2 Knowledge Base cccecccecceeccnccescescenccesceeceeccescesccescesceess 169 Ve WG FOUN ee ceeececee doc ecaesdeecsca dace esa hese neecsemenesanesanessnesonesas 169 15 4 Request technical support cece ccc cece cece cee eeeceeceeceeeceeceees 169 15 53 Build Notifications 2 626052s042s05e0eeecese noseeaease cei ersaceereenseeereeeaeeens 169 Index 171 List of screenshots Screenshot 1 The GFI Network Server Monitor configuration Screenshot
23. 2 Previous Version Detected Screenshot 3 Check for latest build Screenshot 4 Import settings from an older installation Screenshot 5 User and License key details Screenshot 6 Service Account details Screenshot 7 Mail Server details Screenshot 8 Select a database backend Screenshot 9 Launching the Quick Start Wizard from the Tools Explorer window Screenshot 10 Specify the OS of the target computer Screenshot 11 Specify the services provided by the target computer Screenshot 12 Specify additional applications that require monitoring Screenshot 13 Select target computers Screenshot 14 Select Type of Monitoring Check required Screenshot 15 ICMP Ping check properties dialog Screenshot 16 The Select Computer s dialog Screenshot 17 Logon Credentials dialog Screenshot 18 The Select Target folder dialog Screenshot 19 Check properties dialog Screenshot 20 File existence check parameters Screenshot 21 Logon Credentials Setup Dialog Screenshot 22 Actions Setup dialog Screenshot 23 Alerts Setup Dialog Screenshot 24 Actions dialog with Inherit options enabled Screenshot 25 Alerts setup dialog Screenshot 26 Configuring alert recipients Screenshot 27 Run External File setup dialog Screenshot 28 File parameters dialog Screenshot 29 Services Computer restart setup dialog Screenshot 30 Dependencies Setup Dialog Screenshot 31 List of available checks Screenshot 32 Maintenance sched
24. 2000 as a database backend is recommended MSDE can handle up to 2GB of data while Microsoft SQL server is capable of handling larger volumes of data efficiently and without limitations 10 If Microsoft SQL Server is selected as a database backend specify the IP or hostname on which the SQL server is installed as well as logon credentials You can use both SQL Server users as well as Windows NT authentication to access the database Click on Next to continue 12 Installing GFI Network Server Monitor Manual When using Windows NT authentication ensure that the GFI Network Server Monitor services are running under user accounts which can access the SQL Server databases 11 Specify the installation path for GFI Network Server Monitor and click on Next The installation will need approximately 30 MB of free disk space 12 Click on Finish to finalize the installation and launch GFI Network Server Monitor 2 3 Entering your license key after installation If you have purchased GFI Network Server Monitor launch GFI Network Server Configuration right click on Licensing in the General node and select Enter License key Enter the license key in the dialogue on display and click on OK E By default GFI Network Server Monitor has an unrestricted fully functional evaluation period of 10 days If the data you provided in the download form is correct you will receive by email a license key which enable
25. 2005 17 08 46 Information E mail notification successtully sent reciments jasontgtimalta com subject S4SERVER ONS Serve g 2602005 17 08 44 Error IISASERVER ONS Server quen waw google com result 209 27 7 53 213 ONS server was guered re a 26r0r 2005 17 06 38 Warning ISASERVER DHS Server quern waw google corn result 209 21 7 53 2131 ONS server was queried re A SRO 2005 17 04 28 Warning IISASERVER DHS Server quer wow google corn result 209 27 7 53 273 ONS server was guered re A 26 0 2005 17 0408 Warning ANDREM GFI LAN guard N 5 M 6 0 engine service Unable to quer service state service GFl NSM A 26 0 2005 17 04 08 Warning ANDREM GFI LAN guard N 5 M 6 0 attendant service Unable to query service state service GFl NS a 26 07 2005 17 04 08 Warning ANDAREM GFI LAN guard P 5 0 2 0 attendant service Unable to query service state service GFl LAF 3 26 OF 2005 17 04 08 Error IISASERVER ONS Sener quen wow google cor result 209 27 7 53 273 ONS server was queried re i z607 2005 17 04 08 Information RODION ICMP Ping Reply from RODION time 0ms a 260r 2005 17 04 08 Warning ANDAREM GFI LAN guard N 5 5 6 0 attendant service Unable to query service state service GFl LA a 26 0 2005 17 0408 Warning ENDREM GFI LAN guard 5 E L M 5 0 Collector agent service Unable to query service state service A 26072005 17 04 08 Warning ANDRE M GF LAN guard 6 L M 5 0 Archiver agent service Unable to q
26. 3 2 Network Server Monitor configuration The GFI Network Server Monitor configuration program is the user interface to the GFI Network Server Monitor engine Use this module to configure all settings required for GFI Network Server Manual Introduction 5 Monitor To launch this module go on Start gt GFI Network Server Monitor program group gt GFI Network Server Monitor configuration GFI Network Server Monitor 7 0 Mi File Tools Help t Tools Explorer q a aaa a SECURITY amp MESSAGING SOFTWARE H Monitoring Checks Configuration ve Monitoring Checks Status See Program Configuration iy Users and Groups vee on Alerting Options a on General Options 48 on Database Maintenance Options iE Tools HRe Enumerate Computers GFI Network Server Monitor Monitoring Checks Configuration Configure the checks to be made to ensure continuous uptime of the machines on your network fects Enumerate Processes Zg DNS Lookup Monitoring Checks Status View the monitoring checks overall status Ge Traceroute Program Configuration He SAMP Audit SNMP i i Contains tools which alow youto configure the NSM users and groups as well as choose how 3 wes users are notified about important events enera a Version Information ao Tools jo E Licensing be How to purchase Contains tools which weil ease general admin
27. 6 In the Virtual Directory tab of the properties dialog mark the Read the Log Visits and the Index this resource check boxes Manual General options 137 7 Click on OK to close the properties dialog The Virtual Directory has been set up and you can now test access to it 8 3 2 Securing the Remote Monitor It is important to set up proper authentication and security for this web server and virtual directory There are three ways to secure the Remote Monitor These are Basic Authentication Digest and Integrated Windows Authentication Integrated Windows Authentication is the preferred choice in an Active Directory environment because it makes the authentication process seamless since initially it does not prompt users for their user name or password information It uses the current Windows user information on the client computer for authentication instead If you are installing GFI Network Server Monitor on a DMZ you must use Basic authentication The following steps show how to secure access to the Web based remote monitor 1 Open up Internet Services Manager Right click on the Network Server Monitor Remote Monitor virtual directory under your server web site and select Properties 2 Under the Virtual Directory tab make sure to deselect Directory Browsing nsmremotemonitor Properties Fil x Virtual Directory Documents Directory Security HTTP Headers Custom Errors H Enable Def
28. Advanced itet Sistem Database 0 None C Database System Database Options gt Screenshot 74 ODBC setup with sample database 3 Select a database driver suitable for the database you wish to monitor e g for an MS Access database choose Microsoft Access Driver mdb 4 In the ODBC setup dialog specify a data source name e g MY_Dbase and select the database you wish to monitor In this example we have used the Northwind database Click on OK to add the data source Manual Configuring monitor functions 77 New Check ODEC Use ODBC to check for availability of a database S This check ties to make a connection to a database configured as a Data source In the ODBC Data Source Administrator on the local computer ODBC OSH name finitodbe la The target computer field for this check ts not utilized The check is performed on the server running HSM The check will query the DSN entries on the local machine OSNs can then point to any remote database as well as contain login and password credentials inside the DSN itself Login and password fields are optional ODBC Data Source Administrator can be accessed from Start gt Settings gt Control Panel gt Administrative Tools gt Data Sources ODBC Click here to load a sample Back Next gt Cancel Screenshot 75 Generic ODBC properties The ODBC check requires the following parameter ODBC DSN name
29. CHECK_FOLDER the name of the folder in which the specific check is located CHECK_TARGET the check s target computer name IP can be either the one set in the check or the one inherited from the parent folder 124 Global alerting options Manual CHECK_RESULT the result of the monitoring of the check represented as a string CHECK_EXPLANATION amp the explanation returned with the last known status of the check CHECK_DESCRIPTION A description of the function carried out by the check PRODUCTNAME the short product name of the product i e GFI N S M 6 0 Example of a message template Message from GFI Network Server Monitor lt DATE gt lt TIME gt Item lt CHECK_TARGET gt Result lt CHECK_RESULT gt Explanation lt CHECK_EXPLANATION gt Message from GFI Network Server Monitor lt DATE gt lt TIME gt Using new lines in SMS Pager Message Templates is NOT recommended Most GSM phones don t know how to handle new lines and will display bad characters Manual Global alerting options 125 8 General options 8 1 Introduction Pa GFI Network Server Monitor 7 0 File Tools Help eo amp Tools Explorer q To modify the alerting options click on Properties mi Properties ES Modify the alerting options Mi Monitoring Checks Status See Program Configuration EI NSM Users and Groups Users l Bh Groups i Alerting
30. Check LDAP Query Check the status of the LDAP services on 4 target computer s This check iz used to monitor the statue of the LOAP services offered by the target compuber s NOTE This check does not take any parameters ltil automatically connect to the target computer s and check for the availability of the LOAP querying services by creating an actual quer object for the rootDSE of your director service More Information Root0SE ts defined as the root of the directory data tree on a directory server The purpose of the rootDSE ts to provide data about the directory server including its capabilities and configuration 4 WARNING This check is based on a script which requires MI to be installed on Goth this computer and the target computer Cancel Screenshot 65 LDAP Query check parameters dialog No Setup parameters are required for this check 4 5 9 Physical disk conditions check B This monitor function requires WMI to be installed on the computer running GFI Network Server Monitor as well as on the computer being monitored GFI Network server monitor can check the physical condition of the disk drives mounted on computers running windows operating systems Manual Configuring monitor functions 69 New Check Physical Disk Conditions checks Check the physical health of the disk drives on the target machine s running Windows This check does not take any parameters I
31. Click on Apply to accept the current configuration 3 4 8 Define maintenance schedules Maintenance parameters define the times during which monitoring check s are not executed i e during maintenance schedules These schedules are set up to avoid receiving a flood of alerts when target computers codependent servers and or respective services are undergoing maintenance e g during hardware software upgrades and data backups Manual Configuring GFI Network Server Monitor 33 Properties TMIJASON File Existence file SoNSMINSTALLDIR o Order txt General Check Parameters Logon credentials Actions Dependencies Maintenance Target Maintenance and Operational Times pa Inherit maintenance times parameters fram parent folder Indicate the operational times for the computer which i being monitored by this check 00h Osh 06h jah zh 15h 18h 2th eth l TFIIF TF F FT Y Monda wfe l Tuesda Fa Fa Fd dd a l Wednesda Mie Thursda eile Frida Fa Fa Fa a a ad l Saturday WHA Sunda vlvl l NOTE Marked time intervals are considered operational times Unmarked Intervals are considered as times when the computer is switched off or under Maintenance cencel Apo _ Screenshot 32 Maintenance schedule Dialog To set up maintenance schedules 1 Right click on the check to be configured and select Properties By default the check properties dialog will o
32. Community String Specify the SNMP community string to be used by default public OID Object ID Specify the Object ID This is a unique identification tag which could be either an alphanumeric name or the physical name long numeric tag used to distinguish each variable in SNMP messages OID Data type Select the data type to be used from the available dropdown list The following are valid supported data types Bit Stream Counter Integer IP address Object Identifier Opaque String String Time Marks and Unsigned Integer OID Data must be Specify an OID data value and select the operand to be used to compare the actual SNMP value against the IOD Data Value specified Supported operands include Equal To Not Equal To Less Than Less or Equal To Greater Than Greater or Equal To 4 4 Windows OS generic checks 4 4 1 Generic VB Script The VBscript function allows you to create custom checks using VBscripts For more information about writing scripts please refer to the Writing your own monitoring functions chapter 56 Configuring monitor functions Manual New Check VE Script Use your own function in Y Becrpt as a monitoring check Script location C Program Files GFiSNetwork Server Monitor 6 05S crnpt VB Function to execute GetCpullsage VB Function parameters Double click on the parameter line to specify a value for it Parameter Value Description a oF 1 SCH
33. Credentials tab available in the properties of the relative check For more information on logon credentials please refer to the Logon credentials section in the Configuring GFI Network Server Monitor chapter Linux Unix Operating System Checks 4 10 1 File existence Check GFI Network Server Monitor can search for specific files in a target computer running on Linux or Unix e g you can use this check to look for scheduled batch job results If the file exists you will receive a confirmation stating that the scheduled batch jobs have been executed You can also search the contents of an existing file for a specified string e g searching for fail or failed strings in the results file of scheduled batch jobs can help you define if all jobs were successful New Check File Existence Check the existence of the file andor search for patherns strings in the file A itself Check that the file febopassid f does not exist exists Eile must contain the following string Inot case sensitive a Back Next gt Cancel Screenshot 80 File Existence check parameters dialog A File Existence function requires the following parameters File UNC Path Specify the complete path to the file e g etc password Does not exist Enable this option to check for file existence only In this case the check fails if the specified file is found Exists
34. Enable this option to check for file existence only In this case the check succeeds if the specified file is found 82 Configuring monitor functions Manual File must contain string Enable this flag and specify the string to be searched for in the existing file contents In this case the check will succeed only if the file exists and the specified string is present in the file contents 4 10 2 CPU usage Check GFI Network Server Monitor can monitor the CPU usage of a target computer running on Linux Unix This function uses a Linux shell script to determine via SSH the global CPU usage and can send alerts or trigger actions when the processor usage exceeds the specified CPU usage limit New Check CPU Usage Check global CPU usage on a target computer s Masimum global CPU usage allowed B0 a a Uses a Linux shell script via SSH to determine the global CPU usage Click here to load a sample Back Next gt Cancel Screenshot 81 CPU usage setup window A CPU Usage function takes the following parameter Maximum global CPU usage allowed Specify the maximum CPU usage allowed on the target computer being monitored 4 10 3 Directory size Check GFI Network Server Monitor can check the size of directories located on target computers running on Linux Unix You can use this function as a disk quota manager which can send alerts when a directory exceeds the specified size Manual Configuring mo
35. Jason ICMP Ping On Hold i WebServer Checks Time More Information C Disabled Jason lS Admin Service Ti2Bi200S i Status Check Hame Date On Hold Screenshot 95 All checks page To view the status of all checks in GFI Network Server Monitor click on the Status All checks link located at the top of the Status Monitor home page This will display a list of all the checks grouped under their respective folder i Jason E 05 and Services Checks ie Domain Services Checks Screenshot 96 Nested Folders You can expand or collapse the contents of a folder by clicking on or amp respectively TIP Although the view is automatically refreshed at timed intervals you can refresh the displayed information by right clicking on the page and selecting Refresh Manual Monitoring checks status 99 6 3 Viewing the state of checks from the GFI N S M Activity Monitor GFI Network Server Monitor ships with an Activity Monitor which enables you to view the status of the monitoring engine and monitoring checks This activity monitor is automatically installed with GFI Network Server Monitor and thus it can only be used from the computer where this software is installed To launch the Activity Monitor go on Start gt Programs gt GFI Network Server Monitor 7 gt GFI N S M 7 Activity Monitor EJ GFI N S M Monitor _ Ol Engine Status Monitoring Checks Status Dae Type Description o wD SRO
36. Knowledge Base which includes answers to the most common problems If you have a problem please consult the Knowledge Base first The Knowledge Base always has the most up to date listing of technical support questions and patches To access the Knowledge Base visit http kbase gfi com 15 3 Web Forum User to user technical support is available via the web forum The forum can be found at http forums gfi com 15 4 Request technical support If you have referred to this manual and our Knowledge Base articles and you still cannot solve issues with the software contact the GFI Technical Support team by filling in an online support request form or by phone Online Fill out the support request form on http support gfi com supportrequestform asp Follow the instructions on this page closely to submit your support request Phone To obtain the correct technical support phone number for your region please visit http www gfi com company contact htm Before you contact our Technical Support team please have your Customer ID available Your Customer ID is the online account number that is assigned to you when you first register your license keys in our Customer Area at http customers gfi com We will answer your query within 24 hours or less depending on your time zone 15 5 Build notifications We strongly suggest that you subscribe to our build notifications list This way you will be immediately notified about ne
37. Mail count in folder Select this option if you want the check to fail succeed based on the number of emails present in a folder on the IMAP server In addition you must specify the IMAP folder name e g Inbox Logical comparison operator Specify if the count should be equal to not equal to less than less than or equal to greater than greater than or equal to a specified value The value i e the number of emails to which the retrieved count will be compared When the Login to mailbox option is selected alternative credentials will be required so that this check can remotely log on to the mailbox on your IMAP server The New Check Wizard automatically prompts you to configure these alternative credentials i e the user name and password during the creation of this check After the check has been created you can make changes to alternative credentials from the Check properties dialog gt Logon Credentials tab 4 2 4 NNTP news server availability GFI Network Server Monitor can check NNTP news servers by starting a handshake connection on the remote TCP port normally port 119 By handshaking GFI Network Server Monitor can verify that the remote server s NNTP protocol is online and functional HH TP Newesserver Check NNTP news servers by establishing a connection on the remote TCF port Open a connection to the target computers on port fi 19 usually port 1
38. Network Server Monitor can monitor the status of Exchange services and performance counters running on a target computer Supported performance counters include Information Store performance counters Mailboxes performance counters Public folders performance counters and SMTP service performance counters Alerts and actions can be triggered whenever the performance of Exchange services runs low 74 Configuring monitor functions Manual New Check Exchange Server Check the status of the Exchange services and the most important performance counters This check is used to monitor the statue of the Exchange services and related important performance counter on the target computer s Specify which Microsoft exchange server version is installed on the target cormputer s C Exchange 2000 f Exchange 2003 4 WARNING This check is based on a script which requires MI to be installed on Goth thit computer and the target computer Cancel Screenshot 71 Exchange server check parameters dialog The Exchange server check requires the following parameters 1 Specify the MS Exchange Server version installed on the target computer s Exchange 2000 Enable this option if the target computer is running Exchange server 2000 Exchange 2003 Enable this option if the target computer is running Exchange server 2003 4 6 3 Generic MS SQL ADO check GFI Network Server Monitor uses ADO ActiveX Data Object to
39. Options ve pm General Options ay Database Uptions Screenshot 118 General Options node From the General Options node you can Specify how GFI Network Server Monitor will handle uncertain results Configure GFI Network Server Monitor built in Web server Specify which proxy server will be used for Internet Protocol based checks Enable the event logging activity 8 2 Uncertain Results settings An uncertain result occurs when the result of a check cannot be determined as successful or failed by the GFI Network Server Monitor engine because of the condition encountered e g If the target computer on which a monitor function checks Disk Space can no longer be accessed then the check status is set to uncertain because GFI Network Server Monitor engine can no longer determine the disk space Manual General options 127 General Options Uncertain Results Web Server Proxy Server Logging Specify how NSM is to handle uncertain results One of the result values of a monitoring check is Processing Error Processing Error means the engine is not able to determine whether the specitic result should be Success or Error Taking the Disk space monitoring check as an example when the specitic server is not available at all the engine cannot say anything at all about the available disk space Both Success and Error would be misleading Therefore Processing Erro
40. Ostabase Mortensnoe Options EHAE Tools Se Enumerate Compter ns Erumersie Processes File Edit Format View Help aE SAMIP Wia FH General SNMP Audit tool configuration and results interface The list of strings included in the default dictionary file Screenshot 153 The SNMP Audit tool 1 Specify the following parameters IP Address The IP address of the computer running SNMP String List The list of strings parameters to be checked can be left as default This property is by default set to the dictionary file included in GFI Network Server Monitor This dictionary file called snmp pass txt contains the list of strings which forms the query data fields to be displayed in the result window being the window on the right of the SNMP Audit setup window Should more less information be required user can either edit the mentioned default file or create a new one using a text editor Resolve computer names Enable this option to resolve IP addresses and display the computer name Scan Query Timeout Timeout value in ms which defines the time that a query is allowed to run before being stopped 2 Click on Retrieve to start SNMP audit 12 7 SNMP walk The SNMP walk allows you to gather SNMP information The right pane contains a list of names symbolizing specific Object ID s on the device To find out more about the information provided by the SNMP walk you will have to check w
41. Please enter the logon credentials that willbe used by this check Inherit authentication and access credentials from parent folder Recommended The monitoring check will connect to the target machine s using the security context of the account under which the NSM engine service is running f altemative credentials User name ason Fassword E C certificate authentication Linux Unix logona Username FL Cerficate files FT Ee Hote To monitor Windows computers you need to specify alternative credentials or use the security context under which the MSM engine service is unnng To monitor non indowe computers such as Linus machines you need to specify alternative credentials or a certificate authentication file Back Next gt Cancel Screenshot 17 Logon Credentials dialog As an example the IMAP Mailserver check uses logon credentials to connect to the mailserver and check its availability In addition this check also requires alternative credentials to physically log on to target a mailbox i e perform a mailbox authentication check in order to count the number of emails in a specific folder within this mailbox By default logon credentials parameters are inherited from the parent folder To specify alternative credentials e g for mailbox access unselect the option Inherit username and password from parent folder option and configure accordingly Click on Next to continue Non com
42. SMS Settings button SMSC Entry Provider oe Specify the SMS Serice Provider details Country Provider Malta T est Provider Dial in number 21 26555599 Data format Speed Protocal of al 300 7 TAP X Password Comments For support call 2149111111 Screenshot 115 SMSC Provider Setup Screen 4 Click on New and specify the following parameters Country Specify the country of the provider Provider Specify the provider name Dial in number Specify the number that the modem must dial to connect to the provider Data format Specify the data format to be used Obtain this information from your service provider Speed Specify the speed at which the data must be sent Obtain this value from your SMS service provider Protocol Choose between TAP Telecator Alphanumeric Protocol and UCP Universal Computer Protocol Although TAP is the most commonly used protocol you should ask your SMS service provider for this information Password You can specify a password to use for authentication before connecting to the provider Comments Add any comment related to the provider e g For support call provider on 22211164 5 Click on OK to add the service provider to the list 122 Global alerting options Manual Changing SMSC providers details NSM5 SMS System Provider Dial amp Modem Properties Specify the details for sen
43. SMTP Serer and ventes that it artves to the destination POPS mailbox Send email to Jiason afi com Configure Through the SMTP Server CHECK_TARIGET Configure Check that the email arrives to destination through the following PAPSIMAF Server 2CHECK_TARGET Configure Check emall deliver every 3d seconds Fail if email ig not delivered within 5 minutes V Delete sent email once delivery is confirmed a Click here to load a sample Back Next gt Cancel Screenshot 46 Email Route check dialog To configure the Email Route check you must specify 50 Configuring monitor functions Manual z3 Manual The sender s and recipient s email address For more information on how to configure these parameters refer to the Configuring the sender s and recipient s email address section The SMTP server through which the test email will be sent i e the SMTP server to be checked For more information on how to configure these parameters refer to the Configuring the SMTP Server details section below The POP3 IMAP server through which the test email will be delivered i e the POP3 IMAP server to be checked For more information on how to configure these parameters refer to the Configuring the POP3 IMAP Server details section below The frequency at which this check will verify if the test email was delivered to the de
44. Timeout msec for each reply 2000 a The Timeout field can be used to monitor the response time of a computer Click here to load 4 sample Back Next gt Cancel Screenshot 15 ICMP Ping check properties dialog 3 Configure the parameters to be used by the selected check Click on Next to continue The ICMP Ping check requires the following parameters Make sure you ping the target computer Specify whether the ping will succeed or fail if a ping reply is received Number of Echo requests to send Specify the number of consecutive pings to be sent g 4 Minimum number of expected replies Specify the minimum number of replies that must be received in order for the check to succeed e g 4 Timeout m sec for each reply Specify the expected response time in milliseconds This is the time that the check will wait for a response to an echo request i e the time between successive echo requests _ On a congested network echo response packets may take longer than 3 seconds to be delivered To avoid false alarms adjust the timeout value according to the traffic present on your network 18 Configuring GFI Network Server Monitor Manual New Check Select computers Speciy for which computers this montornng check will be created Specify for which computers this monitoring check will be created lisas ERWE Add Remove Select Import
45. Viewing the state of checks from the GFI N S M configuration section in this chapter 2 From a dedicated application called GFI N S M 7 Activity Monitor This application is automatically installed with GFI Network Server Monitor and can be launched by going on Start gt Programs gt GFI Network Server Monitor 7 gt GFI N S M 7 Activity Monitor For more information refer to the Viewing the state of checks from the GFI NSM Activity Monitor section in this chapter 3 From your Internet Explorer through the remote web monitor included in GFI Network Server Monitor For more information refer to the Viewing the state of checks remotely section in this chapter 6 2 Viewing the state of checks from the GFI N S M configuration GFI Network Server Monitor 7 0 _ Oy x File Tools Help Tools Explorer J Service Status GFI Network Server Monitor Monitoring Checks Configuratior aii sean ECERS BESE H JASON Started 76 2005 4 46 05 Fh 3 ABC Ltd H E Network Zone 1 Presently failed monitoring checks 5 O Netwon cele 2 Check name Failure date Fallure time Reason s Network Zone 3 E Network Zone 4 B A EE DNE SENE oua 7262005 4 39 10 Phd DMS server was queried response not L E Monitoring Checks Status way google com result 209 217 535 2135 matched response Down for 00h OOm Eg Program Configuration 15 Uses and Groups dl Users Check name Action date Actiontime Action taken o ba iets Groups l l S i Alat
46. a Screenshot 9 Launching the Quick Start Wizard from the Tools Explorer window Once ready you can still make use of this wizard by launching it from File gt New gt Quick Start Wizard or Right Click on the Monitoring Checks Configuration node in the Tools Explorer window and go to New gt Quick Start Wizard Running the Quick Start Wizard 1 Launch the Quick Start Wizard and click on Next Quick Stark Wizard Refresh m 14 Configuring GFI Network Server Monitor Manual Quick Start Wizard Step 1 5 Specify the OS of the server s to monitor ee Specify the operating system of the server s which wall be monitored Sp S windows 2000 Professional SU Windows 2000 Server 4 Windows xP gd Windows 2003 Server B Suze Linus Sh Redhat Linus tr Mandrake Linus Fedora Linux lt Back Next gt Cancel Screenshot 10 Specify the OS of the target computer 2 Select the operating system installed on your target computer s Ww Microsoft Windows Domain Roles DNS Server G2 DHCP Server al WINS Sever Application Server ae Terminal Services bA Frnt Server C Paweb Server go Pais Web Server CI PasMTP Server E Paweb Server CI Fs FTF Server J E Application Firewall MAA 154 Server 20nd x lt Back Next gt Cancel Quick Start Wizard Step 2 5 Specify the services the server s provide Specify the services running on the ta
47. availability Most of organizations use a time server to ensure accurate time settings The NTP protocol is the protocol used to synchronize times between workstations servers and external time sources Manual Configuring monitor functions 45 GFI Network Server Monitor uses NTP to check the availability of internal and external time sources New Check HTP Timeserver Check the availability of NTP time servers S This check only requires the name of the target conmputer s Click Mest to proceed Back Next gt Cancel Screenshot 42 NTP Time server check parameters dialog The NTP function requires NO parameters 4 2 8 DNS server check The DNS server check can read a specific record type on a DNS server and then compare it to a specified expected result value In addition you can also specify how this check will interpret the result after comparing the value returned by the DNS server to the parameter specified in the Record values field For example this check can read the A record address record from the DNS server and verify if it includes the IP address specified in the expected result field i e Record values field 46 Configuring monitor functions Manual DHS Server Check DNS Server entries on a target cornputer s Check that the ONS server on the target computers returns all of the specified values Type of record Address 4 record Host Domain
48. be immediately downloaded from the POP3 IMAP server to the client before the delivery verification takes place hence causing the check to fail A separate mailbox which is used only by GFI Network Server Monitor should be used Configuring monitor functions 57 Configuring the sender s and recipient s email address Recipient and email format General Specify the recipient and format of email to be sent through the SMTP Server Fror Jabo af com To wrx gfi com Subject EMTF Server testing email Message body This mail has been sent by GFI Network Server Monitor to test the functionality of an SMTP Server to send email i Email messages are sent in plain test format Screenshot 47 The test email details dialog Click on the Configure button of the relevant section to specify the following parameters From Specify the sender s email address i e the email account from where the test email will be sent To Specify the recipient s email address i e the email account where the test email will be sent Subject Optional Specify the text to be included in the subject field of the test email Message Optional Specify the text to be included in the message body Test email messages can only be sent in plain text format When all required details have been specified click on OK to save and return to the Email Route check properties dialog 52 Co
49. communication port to be used for the transmission This parameter is set by default to SMTP port 25 This SMTP server requires authentication Select this option if your SMTP server requires authentication to send email messages Specify the logon credentials in the provided fields Sender email Specify the email account which will be used when sending emails from the specified SMTP server e g nsmadmin gfi com NOTE All alerts generated by GFI Network Server Monitor will be sent via the specified email account Sender Display Name Specify a display name for the Sender s email account To test this configuration click on Send a test message This function makes use of J the specified mail server parameters to send a test email to the specified email address 3 Click on OK to close the mail server properties dialog 4 To change the priority of the configured mail server click on Move Up or Move Down 5 Click on OK to save these settings and exit the Email Alerts configuration dialog 7 2 2 Edit existing mail server details To change configured mail server details 106 Global alerting options Manual 1 Right click on the Alerting Options node and select Properties The alerting properties will open by default in the Email Alerts configuration dialog i e Email tab 2 Click on Edit and make the required configuration changes For more details on m
50. computer is turned on Should it be required enter authentication details in the fields located at the bottom The list of constituent computers in the specified domain will be displayed Status details of the operation carried out is displayed in the bottom window E g To look for ALL computers which run on Windows 2003 OS in a domain called JASONTEST a Select enter domain name b Click on the General tab enable Only these option c Set to True the value near Windows 2003 in the Operating System selection area d Click on the Advanced Tab e Enable Enumerate from Active Directory as well as Determine computer role in network and Determine whether computer is on 6 Click on Retrieve to start enumerating computers 12 2 Enumerate processes This tool is used to catalog processes running on a remote computer Amongst other tasks this tool searches and displays information on the CPU and Memory resources consumed by each process found running on the specified target computer You can also highlight a particular process or indicate processes which are consuming more than a defined percentage of CPU usage The set up window layout is similar to the enumerate computer s tool were the resulting list of processes is displayed in the top middle window whilst the status details of the operation carried out are displayed in the bottom middle window Icons on the left of each pro
51. computer services parameters from Parent folder option is selected unselect it and click on Settings in the run external file area 3 To reboot the computer being checked select the Reboot the computer being checked option 4 To reboot a specific computer a Select the Reboot the following computer option b Specify the name or IP address of the computer which will be rebooted e g MAILSERVER 5 To restart the service s on a computer a Select the Restart the service s on the following computer option b Specify the name or IP address of the target computer on which the service s will be restarted c Specify the internal or display name e g DNS Client of the service to be restarted and click on Add Repeat this step for every service which needs to be restarted 6 Click on Apply to accept the current configuration 3 4 7 Set up dependencies Dependencies are checks that define the availability of servers e g ISA Server or Proxy Server and services e g DNS Server or DNS Client required by a target computer i e on which a target computer is dependent The specified dependency check s must be successfully executed before the other monitoring checks can be run Manual Configuring GFI Network Server Monitor 37 E g If you access the Internet through a Proxy Server an ICMP Ping dependency check can be set to check the availability of the Proxy Server before
52. details for this user as well as the parameters to use for the various notification methods when Important events happen Full name IN SMAdrmnist nator Descriptions IN SM default administrator Specify the alerting parameters to use for this user Email nsmadmin gfi com Mobile Number 994420000 Network Messages lisas EVET Add ThJason Remove i Multiple emails can be specified by using as separator Network message notifications are sent to the computers specihed in the list cared am _ Screenshot 134 User Properties dialog 10 2 2 Configure user s general parameters These parameters define the general details of the user including the alert details e g email address SMS Pager number etc the person s working hours and the groups in which this user is a member To configure these parameters 1 Click on the General tab which is the default opening view of the user properties dialog 2 Specify the following properties Full name Specify the full name of the user Description Specify a string which describes the user s role in the company e g Mail server administrator Email Specify if required the address were email alerts will be sent Mobile Number Specify if required the mobile number were SMS alerts will be sent SMS Pager number Specify if required the Pager number were SMS messages will be sent Network Messages Specify if require
53. device view the communication between the web browser i e Internet Explorer and the computer running GFI Network Server Monitor is carried out via port 11695 By default GFI Network Server Monitor includes a small footprint web server which can be set up from the configuration This avoids having to install and configure IIS to display your network status information on screen For security reasons we recommend the use of Microsoft IIS web server for accessing _J and viewing the state of your monitoring checks For further information on IIS web server setup refer to the Configuring IIS as the web server section in the General Options chapter The default port used can be customized from Configuration gt General Options gt Web A Server 102 Monitoring checks status Manual 6 5 Check state indicators Check state indicators are images which graphically define the current state of your monitoring checks The following is a list of states which any monitoring check can have Queued Check is waiting to be processed success Check successful Failure Check not successful failed A check is not marked as failed on the first unsuccessful result At first the check is placed under a Pending Failure state After some time the check is re run to verify that the check is indeed failing Once a failure threshold configured in the check folder properties
54. display the list of available objects 58 Configuring monitor functions Manual Performance Counter Selection Show Performance counters applicable to f the local computer another computer Refresh Counters Performance object NET CLA Memory Performance counter Performance instance GC Handles nem athendant H Gen 0 Collections FSrriul Gen 1 Collections NohMiwebsry Gen 2 Collections Induced GC of Pinned Objects H of Sink Blocks in use Selected Performance Counter Description This counter is the sum of four other counters Gen 0 Heap Size Gen 1 Heap Size Gen 2 Heap Size and the Large Object Heap Size This counter Indicates the curent memory allocated in bytes on the GC Heaps Cancel Screenshot 54 Performance Counter Object Selection Dialog 1 Specify the target computer containing the object performance counters that need to be shown by selecting one of the following options Select this computer to use the performance counters available on the target computer Select another computer and specify the computer name to use performance counters available on another computer 2 Select from the available dropdown list the Object to be checked e g Select Memory to check the memory performance of the specified computer 3 Select the Performance Counter to be used e g Available bytes should determine the amount
55. e tone or pulse Dial prefix Specify any additional numbers that need to be dialed before the dial string The dial string is the number of the selected provider and can only be modified by _f editing the SMSC provider s details For further information please refer to the Changing SMSC providers details section in this chapter COM Port Select the com port where the modem is connected Flow Control Leave as default Initialization String If required specify any AT Commands that you wish to send to your modem The initialization string is a set of modem AT commands combined into one string e g J AT amp F amp C1 amp D2 For a complete list of AT commands visit http esvc001164 wic013u server web com modems modemstrings htm 6 Click on OK to close the configuration dialog 7 In the Retries entry box specify the number of redial attempts required before the connection is timed out 8 Click on OK to save your configuration settings Add new SMSC providers GFI Network Server Monitor includes an extensive list of SMS service providers However it maybe necessary to add new providers from time to time To add a new provider Manual Global alerting options 127 1 Right click on the Alerting Options node and select Properties 2 Click on the SMS tab and from the SMS System dropdown choose NSM 5 x 6 0 SMS Server 3 Click on the Configure
56. e gt E Hostname IP to resolve TMJason Retrieve GFI Network Server Monitor H a Monitoring Checks Configuratie 7277727277777772 H E ABC LTD C TMJASON H DEF LTD XYZ LTD Monitoring Checks Status g8 Program Configuration Users and Groups q General Performing DHS Lookup operation through DNS Server 130 16 130 15 Retrieve the Following Information V Basic information Resolving host jason Please wait V Host information Basic information results IV Aliases Q Users f A 130 16 130 68 TMJason J MX Records D Groups os Alerting Options S General Options amp Database Maintenance Of 8 Tools Ze Enumerate Computers Ze Enumerate Processes ye UNS Lookup Ze Whois Ze Traceroute Ze SNMP Audit Ze SNMP Walk eee eee Te H General Host information results V NS Records No HINFO Records found DNS Server s to query Aliases results No CNAME Records found Use default DNS server C Use alternative DNS server s MX Records results No M Records found NS Records results Screenshot 150 DNS Lookup setup Window To obtain information about a domain name 1 Go to the Tools gt DNS lookup node 2 Specify the hostname to resolve 156 Network tools Manual 3 Specify the information to be retrieved Basic Information i e host na
57. eee X19 1 216 107 105 165 Request timed aut 2 General v 20 1 66 184 125 34 wI 1 216 853 239 110 v22 1 216 107 108 131 1 216 107 105 165 Screenshot 152 Traceroute Setup window 1 Specify the following parameters Domain IP Name Specify the targeted destination Do Not resolve IPs Enable this flag to indicate that only the IP Address is required to be displayed Repetition Frequency Define if the function is to be run more than once and specify the interval between each run 2 Click on Traceroute to start the trace 12 6 SNMP audit The SNMP audit tool allows you to perform an SNMP audit on a device and audit for weak community strings Some network devices will have alternative or non default community strings The dictionary file contains a list of popular community strings to check for The default file it uses for the dictionary attack is called snmp pass txt You can either add new community names to this file or direct the SNMP audit to use another file altogether 158 Network tools Manual EU GFI Network Server Monitor 7 0 Ee Tock Help e 0 Tools Explorer g Wa GFI Nerak Senser Moree Monitoring Checks Configuration ABC LTD Computer Hame Options 3 chetophe girna com General E THIASON DEF LTO BI YZ LTD E Honbarg Checks Maus Program Configuration G Users ard Groups Users EA Groups Giy Alerting Options Gm General Options G
58. flow via GFI FAXmaker SMS service provider The GFI FAXmaker SMS Service allows GFI Network Server Monitor to send SMS messages through GFI FAXmaker market leading fax server software that allows you to send and receive faxes via your email infrastructure GFI FAXmaker is also an SMS gateway which allows you to send SMS messages through A GSM phone modem connected to your fax server Or Web based SMS service providers For more information on GFI FAXmaker visit http www gfi com faxmaker Whenever an event triggers an SMS alert GFI Network Server Monitor sends a template email via SMTP to the fax server i e GFI FAXmaker This template email contains all the SMS alert details including the SMS text message and the recipient s number GFI FAXmaker then converts this email to SMS and sends it to the intended recipient Alerting Options Ernail Network ahs i Specity settings for available SMS systems through which SMS iB alerts will be sent Select SMS System SMTP server ripsmtoserver SMTP port 25 From myseliamnydoman com To smenumber srismaker com Subject Alert Optional settings Edit Retries 3 time s Format SMS message cnet a Screenshot 109 FAXmaker SMS service configuration dialog 112 Global alerting options Manual Requirements In order to use the FAXmaker SMS service you must have 1 GFI FAXmaker installed and configure
59. format i e http server port path format Use server verification https for this site Enable this flag when logon credentials are required to access the target site Check for availability only Enable this option to check ONLY for the availability of a target site Check availability Enable this flag to check the availability of a target site as well as to search its contents for a specific string Contains the following text Enable this flag and specify the string to be searched for in the contents of the target site If no match is found the check will be classified as failed Does not contain the following string Enable this flag and specify the string to be searched for in the contents of the target site If no match is found then the check is classified as successful Use http web site authentication Enable this flag if the HTTP target site requires authentication This option will use the authentication details specified in the logon credentials of the check properties Use proxy server Enable this flag if the target web site is to be accessed through the Proxy server 4 2 2 FIP GFI Network Server Monitor can check the availability of FTP sites through specified ports New Check FTP Check the availability of FTP sites UAL fee ftp gfi com NOTE The credentials to be used are specified in the nest dialog Use proxy server a Use a UAL string like domainname
60. gt Cancel Screenshot 86 Users and Groups check parameters dialog The User Group membership function requires the following parameters Group Specify the name of the group to be checked against intruders Allowed members Specify the list of authorized members in the specified group Separate each member by a comma e g JasonM NickG AndreM 4 10 8 Disk Partition Checks GFI Network Server Monitor uses a Linux Shell script to check the state of mounted disk drives on a target computer running on Linux Unix 88 Configuring monitor functions Manual New Check Disk Partition Checks Check the mount state of a disk dive on the target computers running Uris S amp S Check that the following disk partition i mounted 5501_Pri N etr a Thi check uses a Linus shell script via SSH to determine whether a specified partition i mounted Back Next gt Cancel Screenshot 87 Disk Partition check parameters dialog The parameters required by this function are Partition label Specify the identification name of the disk partition to be checked 4 10 9 Disk Space Check GFI Network Server Monitor can check for available free or used disk space information on local and remote target computers running on Linux Unix Alerts can be sent when the used or free Space exceeds a specified limit Manual Configuring monitor functions 89 New Check Disk Space Check for free dis
61. node _f then go on New gt Folder 5 After evaluation you can use the nested folder feature only if you own a Consultant or A Enterprise license for GFI Network Server Monitor If you have purchased a Professional license you can create folders but only under the root folder Monitoring Checks Configuration Properties ABC LTD General Logon credentials Actions Dependencies Maintenance Folder details rl Folder Hame ABC LTE Folder Description Contains the rules used to monitor computer nhentance Target eel P Inherit target computer from parent folder Monitoring checks contamed in this folder will apply to the following computer Hostnane IP TMJ asor Scan Frequency P Inherit scanning frequency from parent folder i Pa Run the monitoring checks contained in this folder once every 2 minutes minimum 5 seconds Eror Threshold P Inherit eror threshold from parent tolder I Consider a monitorning check contained in this folder as 4 Fall after 3 E concel e _ Screenshot 91 Folder properties dialog General Tab 2 Specify the folder details i e folder name e g TMJASON and folder description 3 Configure the rest of the folder properties in the same way as is done for the monitoring checks properties For the configuration instructions refer to the Configure monitor check properties section in the Configuring GFI Network Server Monitor chapter
62. points to the GFI Network Server Monitor Server Web folder To do this 1 Start up Internet Services Manager right click on the Web Site node and from the popup menu select New Virtual Directory Manual General options 129 Virtual Directory Creation Wizard Virtual Directory Alias Tou must give the virtual directory a short name or alias for quick reference Type the alias you want to use to gain access to this Web virtual directory Use the same naming conventions that you would for naming a directory Alias nsmremotemanited Screenshot 121 Specifying an alias for the virtual directory 2 This will start the Virtual Directory Creation Wizard Click on Next to continue Now you need to enter an alias for the virtual directory In this case it is nsmremotemonitor but you can enter whatever name you like as long as it follows the folder naming conventions used in Microsoft Windows Virtual Directory Creation Wizard Web Site Content Directory Where is the content you want to publish on the Web site Enter the path to the directory that contains the content Directory C Program Files GF lH etwork Server Monitor Serverweb Browse z Back Cancel Screenshot 122 Pointing to the GFI NSM web folder 3 Now enter the path where the content is located Select Browse and select the server web folder in the GFI Network Server Monitor installation path 130 Genera
63. remote monitonng M Enable in built web server orn pork 11695 0 Allow anonymous access to the web server Add Edit IF Remove cancel ae Screenshot 120 built in Web Server settings To configure the built in web server 1 Right Click on the General Options node select Properties and click on the Web Server tab 2 Configure the following parameters Enable in built web server on port Enable this flag and specify the port which the built in web server will listen on by default set to 11695 Allow anonymous access to the web server Enable this flag to indicate that no authentication is required on the web server Allow only the following users to log on to the web server Enable this flag to grant web server access only to the specified users To specify users that have access to the web server click on Add Then specify the user s authentication details User name and Password and click on OK 8 3 1 Configuring IIS as the web server Using IIS as the web server gives you more advanced authentication features and the possibility to secure the connection via SSL The integration with IIS is very straightforward GFI Network Server Monitor updates an XML file from which the 2 views are rendered These files are stored in the GFI Network Server Monitor Server web folder You need to create a virtual directory in IIS which
64. specify the complete path to the file to be executed e g c Error_folder Capture_Error exe Manual Configuring GFI Network Server Monitor 29 Settings Program Actions Specify file to execute General Specify the file to be executed The file can be ether a VBS file or an executable file such as BAT and EE files File to execute eE mengeng Stop Activity ee P Parameters to pass to the file 2CHECK_TARGET a System variables like CHECK NAMES and CHECK_ TARGETS are supported Please refer to the manual for all of the supported variables Screenshot 28 File parameters dialog If the file requires any parameters you can still pass them on the command line You can also pass such parameters through GFI Network Server Monitor by specifying them in the Parameters to pass to the file field You can pass parameters in plain text as well as through variables like lt Date gt and lt CHECK_RESULT gt These variables are then substituted to values when the program or script is launched For further information on variables please refer to the Message Templates section in the Global Alerting options chapter 5 Click on OK to add this entry to the list of files to be launched E3 Select the Once every minutes as long as the check continues failing option ONLY J if this file is to be launched more than once during the time that this check is ina failed state In this case
65. specify the time interval in minutes required between the consecutive execution of the files e g To run a file every 5 minutes select this option and enter 5 in the time interval so that it reads Once every 5 minutes as long as the check continues failing 6 Click on Apply to accept the current configuration 30 Configuring GFI Network Server Monitor Manual 3 4 6 Restart computers services after an alert is triggered Settings Services Machine Restart General services Machine restart ba When the check fails By Reboot the machine being checked If Reboot the following computer Hostnanme P li 30 168 130 25 Select Jf Restart the service s on the following computer Hostname P TMJASON Select Services Add ee Remove ad When specifying services to restart you can specify either the internal serice name or the Service display name cael Screenshot 29 Services Computer restart setup dialog GFI Network Server Monitor can be set to remotely reboot a computer or restart specific services whenever a monitoring check fails e g if you can t reach an IIS web server in your LAN you can restart the W3SVC service Configure this action as follows 1 Right click on the check to be configured and select Properties By default the check properties dialog will open in the General tab 2 Click on the Actions Tab If the Inherit reboot
66. them yourself GFI Network Server Monitor is designed to let operators write their own monitor functions and use them in the product GFI uses VBScript because it is the most popular scripting language in Windows environments GFI Network Server Monitor uses VBscript itself to perform a number of checks In fact during installation five VBScript files are installed ads vbs includes monitor functions based on ADSI Active Directory Service Interfaces exchange vbs includes monitor functions that can check Exchange 2000 2003 servers hardware vbs includes hardware related monitor functions oS vbs includes Operating System related monitor functions sample vbs includes some sample functions 14 2 Writing a script function GFI Network Server Monitor functions should always return 1 True Return 1 in case the Monitor Function is successful For instance if your function checks the existence of a certain directory and it does exist then return 1 Q False Return 0 in case the Monitor Function is not successful For instance if your function checks the existence of a certain directory and it does not exist then return 0 1 Unknown Return 1 in case the Monitor Function cannot determine True or False For instance if your function checks the existence of a certain directory on a server but it cannot find the server at all for instance because the computer is down return 1 It s ve
67. to be monitored e g data sys_log File size limit Specify the maximum size in KB MB or GB allowed for this file 4 10 5 Printer availability Check GFI Network Server Monitor can check for the availability of network printers connected to target computers running on Linux Unix When a printer problem occurs alerts can be sent to the support personnel in order for them to take immediate action and get the printer back online or transfer print jobs to a different printer Manual Configuring monitor functions 85 New Check Printer Availability Check whether a printer is configured on a target computers Printer Display Name as displayed on the target computers no UNC D Fe6000_ onl MJason In the Printer Display name feld use the printer display name as defined on the remote computer s for instance HP Lasenet BL Uses a Linus shell script via SSH to determine the printer availability Back Next gt Cancel Screenshot 84 Printer check parameters dialog GFI Network Server Monitor uses a Linux shell script via SSH to determine printer availability A Printer Availability check requires the following parameters Printer name Specify the name of the printer to be monitored 4 10 6 Process Running Check GFI Network Server Monitor enables you to check processes on local and remote target computers running on Linux Unix If a process is active then the target computer is c
68. to match any criteria Click here to load a sample Back Next gt Cancel Screenshot 57 Event log check parameters dialog It can also look for specific patterns in the description of an event as well as notify the system administrator if one of the events occurred within a specific period of time e g You can check if a message from your antivirus software has been posted in the Application Event Log during the last 30 minutes An Event Log function requires the following parameters Query the following event Log Select the log File to be checked from the dropdown list Available logs include Application Security System or server related log like DNS Exchange etc This check will fail when Specify whether this check will fail when an event having the specified properties is found or vice versa Event ID Specify an event ID GFI Network Server Monitor will filter events that match the specified ID i e filter events by ID Event Type Enable the event types that will be filtered and checked from the event logs i e filter events by type e g enable Warning to check and filter warning logs only Event Source Specify event sources that must be filtered from the logs i e filter events by source Event Category Specify event categories that must be filtered from the log i e filter events by category User Specify t
69. to that particular check since you just need to associate the new users to the recipients group 10 3 1 Add a new group 1 Click on the Group folder under the Users and Groups node and go on NEW gt GROUP Manual Users and Groups 145 ASMAdministrators Properties General Cei Specify the members of this group Group name Eear ELE Descriptions NSM default administrators group Members C NSMAdministrator Screenshot 138 Group Properties dialog 2 Specify the group name e g NetworkAdministrators and the string which describes the sroup groups members e g File Server Administrator 3 To specify the members for this group click on Add select the users and click on OK to accept the selection 10 3 2 Add members to an existing group To add users to an existing group 1 Double click on the Group folder under the Users and Groups node right click on the group were the new member will be added and select Properties 2 Click on the Add button select the new members and click on OK to accept the selection 10 3 3 Remove members from a group 1 Double click on the Group folder under the Users and Groups node right click on the group were the new member will be added and select Properties 2 Select members to be deleted from displayed list and click on Remove 10 3 4 Delete a group Double click on the Group folder under the Users and G
70. 0 Ohrs min 0 00 Ohrs 0 min 0 00 hra min 0 00 Ohrs 0 zi rf D E mycomputer 4 Manual 12 Network tools 12 1 Enumerate computers This tool searches for domains and or workgroups on your network Once the domains are defined you can scan their contents to catalog the constituent computers and their relative details e g OS other information from NETBIOS Computers can be enumerated from The Active Directory Fast method which will also enumerate computers that are currently switched off The Windows Explorer interface This method is slower and will not enumerate B computers that are switched off When performing scans you must use access accounts that have rights over the Active Directory PE GFI Network Server Monitor 7 0 Pale ES File Tools Help gt if Tools Explorer GFI Network Server Monitor a Monitoring Checks Configuratic Enumerate computers in domain Jofimalta Retrieve Options q J a ica g ALEXC DEVMCH 1 Windows XP Workstation General Advanced H DEF LTD 38 ANDREIDEYV 420SC Windows xP Workstation GE i en ANDREIZ Windows XP Workstation Sonate a cones a gE ANDREWZ Windows xP Workstation C Only these Monitoring Checks Status z 3
71. 191 Send command when connected OM _ __ _ _ Jf Response must include the following string not case sensitive 200 Tirneout Fono milizeconds E In the Port feld enter a valid TCF port number The default Timeout value i suitable for most connections Change the timeout value for servers that have slow response time Back Next gt Cancel 42 Configuring monitor functions Manual Screenshot 39 NNTP Server check parameters dialog An NNTP news server availability function requires the following parameters Port Specify the TCP port number to be used when connecting to NNTP news server NNTP Default port is 119 Send command when connected Enable this flag to send a specified command as soon as the connection is established Response must include the following string Enable this flag in order to check if the response message contains a specified string E Normally a response from NNTP servers includes 200 in its string Timeout Specify the number of milliseconds before the function will timeout Usually a connection to the server will be established within 1 second However some slow busy servers need more time Default value is set to 7000 milliseconds 4 2 5 POP3 Mailserver check GFI Network Server Monitor can check the availability of POP3 mail servers The POP3 Mailserver check initiates a handshake connection to the remote POP3 port and throug
72. 3 66 172 16 32 Interpretation of values Specify how this check will interpret the result after comparing the returned value to the parameter specified in the Record values field E g If you select Find all of the specified values fail if other values are found the check will fail only if the returned value does not entirely match to the value specified in the Record values field 4 2 9 ICMP Ping The ICMP Ping function checks the availability of a remote host by sending ICMP Echo commands and waiting for the response from the host Manual Configuring monitor functions 47 E3 Although local hosts should normally respond to ping requests within milliseconds an A ICMP timeout failure doesn t necessarily mean that the remote host is actually functioning beyond its ability to echo packets Mew Check ICMP Ping Check availability of a target conmputer s Ping the target machine and process the results returned Make sure you FS ging the target computer s This check will fail if the following parameters are not met Send ja echo requests Ensure that at least E replies are received Timeout msec for each reply 2000 i The Timeout field can be used to monitor the response time of a computer Click here to load 4 sample Back Next gt Cancel Screenshot 44 ICMP Ping check parameters dialog The ICMP Ping function requires the following parameters Make s
73. 4 Click on OK to save the configuration settings and exit the folder properties dialog 94 Check folders Manual Example Configuring the target computer parameter 1 Right click on the folder to be configured and select properties By default the check properties dialog will open up in the General tab 2 Specify the target computer name or IP address e g TMJASON or 192 168 1 100 in the Target section 3 Click on OK to accept the configuration settings and exit the folder properties dialog 5 3 Configure properties of existing folders To configure properties of an existing folder right click on the folder and select Properties For other configuration instructions please refer to the Configure monitor check properties section in the Configuring GFI Network Server Monitor chapter 5 4 Deleting folders To delete a particular folder right click on the folder name and select Delete 5 Folder deletion cannot be undone We recommend that you back up your current GFI J Network Server Monitor configuration before proceeding with the deletion of folders This will allow you to restore your previous configuration thus recovering deleted folders if needed To back up your current configuration go on File gt Export Configurations For more information on configuration backups refer to the Export configurations section in the Other features chapter of this manual 5 5 Movi
74. AME Manual Configuring monitor functions 57 Strings must always be specified within double quotes e g Mail Server You may make changes to the selected script file by clicking on the Edit script A button The Generic Secure Shell SSH Check requires logon credentials i e username and J password or Private Key file to connect authenticate and run SSH scripts on a remote Unix based target computer These credentials must be specified from the Logon Credentials tab available in the properties of the relative check For more information on logon credentials please refer to the Logon credentials section in the Configuring GFI Network Server Monitor chapter 4 4 2 OS Object Performance Counter The OS Object Performance Counter establishes the performance of an operating system object available on the target computer by checking its properties New Check 05 Object Performance Counter Checks properties related to an operating system object on the target Sh computer s to determine the performance of an application Performance object NET CLA Data hes Performance counter E Bytes in all Heaps Instance name _Global_ Value must be Greater Than 100 Back Next gt Cancel Screenshot 53 OS Object Performance Counter check parameters dialog The parameters required for this function are Performance Object Click on the button to
75. Configuring monitor functions Manual z3 Port Specify the TCP port through which the connection will be established By default this parameter is set according to the value selected in the Type field i e 995 if POP3 is selected 993 if IMAP is selected in the Type field However you can still specify other port numbers by inputting them directly in the provided field Timeout Specify the connection timeout value This value defines the time interval required for a connection to take place If the connection is not established within the specified time period a timed out will occur and an error is generated This server requires an encrypted connection SSL Select this option if you want to encrypted the transmission i e establish a secure session by electronically authenticating each end of an encrypted transmission Use credentials set in the folder check Select this option to use the authentication details specified in the check properties gt Logon Credentials tab Use the following credentials Select this option to specify additional credentials i e User name and password for authentication The New Check wizard automatically prompts you to configure alternative credentials during the creation of this check After the check has been created you can make changes to alternative credentials from the check properties dialog gt Logon Credentials tab When all th
76. D Magna House 18 32 London Road Staines Middlesex TW18 4BP UK Telephone 44 0 870 770 5370 Fax 44 0 870 770 5377 Email sales gfi co uk EUROPE MIDDLE EAST AND AFRICA GFI House San Andrea Street San Gwann SGN 1612 Malta Telephone 356 2205 2000 Fax 356 2138 2419 Email sales gfi com AUSTRALIA AND NEW ZEALAND 83 King William Road Unley 5061 South Australia Telephone 61 8 8273 3000 Fax 61 8 8273 3099 Email sales gfiap com
77. E Program Configuration Rename HAE Tools HgS General Properties E Number of IPs Computers being monitored 6100000 2 4 E Folder s 3 Monitoring Check s Screenshot 34 Check Status display and relative options GFI Network Server Monitor allows you to enable disable existing monitoring checks The icon on the left of the check details will indicate its state Tp Monitoring check enabled Monitoring check disabled To enable a monitoring check Right click on the monitoring check and select Enable To disable a monitoring check Right click on the monitoring check and select Disable 3 7 Testing checks for correctness To verify that a check is properly configured right click on a check and select Monitor Now FJ Monitoring JASON ICMP Ping can ping Processing check Succeeded Reply from JASON time 0ms H TE This is a dry run test to help set up the proper parameters for the monitoring check Ho email sms network notifications are sent out when the Monitor How option is used When this monitoring check will fail the folloving groups vvill be notified Email Hotifications SMA cdministrators SMS Hotifications NSM Administrators Hetwork Hotiications NSM Acdministrators Screenshot 35 The Monitor Now dialog 36 Configuring GFI Network Server Monitor Manual When running a check through the Monitor Now utility no alerts or actions are
78. ECE_TAR Pass on Target Computer Mame ap CPUD Pass on CPU number g nggu Usage Threshold value op 4 5 Pb Edit cript E IMPORTANT Sting parameter values must be enclosed into double quotes Back Next gt Cancel Screenshot 51 VBscript check parameters dialog A VBScript function requires the following parameters Script location Specify the path to the required VBScript file The script should contain the function specified in the Function name field and should return True 1 in case of success or False 0 in case of an error Function name Specify the function that GFI Network Server Monitor service will be calling from the specified script file Edit Parameter Parameter value CHECK_TARGET Ed Parameter descriptions IT arget Computer Hame E String parameter values must be enclosed into double quotes Cancel Screenshot 52 Parameters dialog VB Function Parameters In the parameters list specify any additional parameters required by this function During check execution these parameters will be automatically passed on to the VB script in the order specified in the VB Function Parameters list To add a parameter double click on the position row where you wish to add this additional parameter and specify the required values in the parameters dialog Parameter values can be specified as a string number or can be passed on through system variables e g USERN
79. FLCOM ae Enumerate Computers Registrar THE NAME T CORP Status ACTIVE Whai Server whos atdomah ks aes ees Referral URL pticwwwweatd Updated Date 22 mar 2005 up Name Server SERVERI GFLC Creation Date 03 aug 1995 z Tis Name Server SERVERS GFLO Teation Wale US au g 1939 F Traceroute Status ACTIVE Expiration Date 02 aug 2007 amp SNMP Audt Updated Date 22 mar 2005 ar SNMP Wak Cr ation Date 02 aug 1995 Expraion Date 02 aug 2007 Hl gt gt gt Last update of whois database Fri 14 Oct 2005 14 04 26 EDT lt lt lt NOTICE The expiration date displayed in this record is the date the Whois tool configuration and results interface registrar s sponsorship of the domain name registration in the registry is currently set to expire This date does not necessarily refiect the expiration date of the domain name registrant s agreement with the sponsoring registrar Users may consul the sponsoring registrar s Whois database to view the registrar s reported date of expiration for this registration cf General TERMS OF USE You are not authorized to access or query our Whois Whois query results Screenshot 151 Whols tool results 1 Specify the parameters required for this tool Domain Name IP Address The hostname IP to resolve and retrieve details for Whois Server The server which will process the query and supply the information related to the defined host 2 Click on Retrieve to start the se
80. LL checks in the dependency list must be successful before this check is allowed to execute Select the Ensure one of the following checks succeeds option to denote that at least one of the checks specified in the dependency list must be successful before this check is allowed to execute 3 Click on Add Then choose the checks to be included in the dependencies list and click on Select 32 Configuring GFI Network Server Monitor Manual Select Monitoring Check s Select monitoring check s E Jason Server Service ABC Ltd asonagh com Email Route ABC Ltd HTTP HTTPS v gfi com ABC Ltd JASON GFI L4N guard N 5 M 6 0 attendant 0S and Services Checks JASON GFI L Nguard M 5 Mi 6 0 engine e 05 and Services Checks JASON Kaspersky Ant Virus for Windows W OS and Services Checks JASON Event Log Service 05 and Services Checks E JASON ICMP Ping 0S and Services Checks Jason Event Log Service 05 and Services Checks asonmghi com Email Route OS and Services Checks Jason GFI MailEssentials Attendant GFI Applications Jason GFI POP2E change GFI Applications dason GFI List Server GFI Applications Jason GFI FAXmaker Health Check GFI Applications H Cancel Screenshot 31 List of available checks TIP Multiple check selections are possible by holding down the CTRL or SHIFT keyboard buttons 4
81. MSMS 5M5 System Provider Dial amp Modem Properties i Specify the details for sending SMS alerts through TAF UCF a complant SMS Service Center Selected SMSC provider iPage Providers list Australia Australia Austria ustria Belgium Belgium Canada Canada Canada Canada Denmark Finland Germany Link Telstra Calle Mobilkom Mobistar Frosimus Cantel FageMet FageN et Telus TeleD anmark Mobil Sonera D1 Alpha Delete Screenshot 113 Providers tab 4 Choose your SMSC service provider from the available list of providers chapter 120 Global alerting options To add unlisted providers refer to the Adding new SMSC providers section in this Manual NSM5 SMS System Specify the dial and modem properties to be used to connect to Baw the provider Set the properties with which dialling to the selected provider will be made TonePulse Tore z Dial prefis Set the configuration options 0 as to be able to communicate with the mader LUM pot COM Flow contro P Hardware M Software Initialization string li Initialization sting can contain multiple 47 commands which can be separated with the use of the semicolon Screenshot 114 Dial amp Modem properties tab 5 Click on the Dial and Modem Properties tab and specify the following parameters Tone Pulse Select the type of dialing that your modem will use i
82. Properties 2 Click on the SMS tab and from the SMS System dropdown select Clickatell Email2SMS Service 3 Double click on the property which you want to configure e g SMTP server and specify the relative parameters in the Edit Property dialog 114 Global alerting options Manual When configuring properties always specify the details supplied to you by Clickatell If configuration parameters are not available ask Clickatell to provide you with the required information The Clickatell Email2SMS Service requires the following parameters SMTP server Specify the name of the SMTP server through which GFI Network Server Monitor will send the email to the SMS gateway SMTP port Specify the SMTP port through which the transmission will take place By default this parameter is set to 25 i e default SMTP port From Specify the account from where the email will be sent For example you can specify the email address used by GFI Network Server Monitor for generic alerts To Specify the email address of the Clickatell SMS gateway i e the address where GFI Network Server Monitor will send emails for conversion to SMS This address is provided by Clickatell i e by the SMS gateway provider By default this property is set to sms messaging Clickatell com E Leave this property as default unless otherwise specified by Clickatell CC Optional parameter Specify the email address where you
83. Specify the ODBC data source name e g Northwind 4 8 Terminal Services checks 4 8 1 Terminal Services Port Check GFI Network Server Monitor can check if Local or Remote servers have their terminal services port enabled This is done by establishing a handshake connection on the remote TCP port by default port 3389 of the target computer 78 Configuring monitor functions Manual New Check Terminal Services Port Check Check that Terminal services are running on the specified port Open a connection to the target computers on pork S389 usually port 3389 Send command when connected Response must include the following string not case sensitive Timeo rono milizeconds a ln the Port field enter a valid TCF port number The default Timeout value is suitable for most connections Change the timeout value for servers that have slow response time Back Next gt Cancel Screenshot 76 Terminal Services Port Check parameters dialog A Terminal Services check requires the following parameters Port Specify the TCP port number which will be used for communicating with a target computer The default TCP port is 3389 end command when connected Enable this option to send the specified command as soon as connection is established Response must include the following string Enable this option and specify the string which must be present in the response
84. The default response for SMTP servers generally includes 200 Timeout Specify the number of milliseconds before the function times out Usually a connection to the server is established within 1 second However some slow busy servers need more time Recommended value is 7000 milliseconds Terminal Services checks must run under a Local or Domain Administrative account _f Failure to run this check under such security contexts will cause this check to fail with the error Failed to establish a terminal server connection 4 8 2 Terminal Services Physical Logon Check GFI Network Server Monitor can check for the availability of Terminal Services by simulating a remote user session on the terminal server of the target computer Manual Configuring monitor functions 79 Terminal Services Physical Logon Check Checks the availabilty of Terminal Services by creating a user session on the terminal server on the target computerfa ADP file C windows Detault rdp m Timeout 20 seconds a This check apples to Windows Server 2U03 operating system The NSM Engine service needs to run under an administrative account security contest Back Next gt Cancel Screenshot 77 Terminal Services Physical Logon check parameters dialog The parameters required by this function are RDP File Specify path were the Remote Desktop Protocol RDP file is located e g C Documents and Settings lt relati
85. View Favorites Tools Help j c T J R a k i i zy T t 4 1 T f aa Back gt x E Ta Pd Search ve Favorites 4 aa La i SECURITY amp MESSAGING SOFTWARE GFN ServerMonitor Availability Report Detailed From 01 08 2005 to 0108 2005 e AHDREM Disk Space C drive Status From To Duration Reason iG Queued pee o 9hrs 19 min 7h i 011082005 01082005 4 Disabled 0918 48 47 29 48 8hrs 11 min On Hold e AHDREM Event Log Service Status From To Duration Reason ty Gueued i a era 3 hre 19 min Pes 0106 2005 01 e005 Fa Disabled 09 18 48 4709 48 8 hre 11 min On Hate ANDREM GFI Content Security Attendant Status From To Duration Reason iG Gueued ap ee A nas 3 hra 19 min ca A 0108 2005 0108 2005 i Disabled 09 18 47 47 09 48 8hrs 11 min On Hold 5 Done P My Computer at Screenshot 143 The availability detailed report 11 3 Availability Summary Report The Availability Summary Report contains information showing the state of target computers over a specified period of time 150 Reporting Manual GFI Network Server Monitor Reports Wizard Report Type Select which type of report to generate a Select the type of report to generate Availability Detail report This report type will contain all status changes including a description for each status change of all selected checks between the specified time frame This report type contai
86. a il Network SMS I Specity settings tor available SMS systems through which SMS iB alerts will be sent Select SMS System fIr buit GSM SMS Server Set properties for the selected SMS system Service Cente COM Fort Baud Rate 9600 lritialisation St Optional settings Edit Aetries E tire Format SMS message cnet a Screenshot 107 The in built GSM SMS Server properties Requirements 1 A GSM modem or GSM phone that is capable of processing AT C commands This GSM device must be connected to the server running GFI Network Server Monitor 2 Subscription to an SMSC provider Configuring the In built GSM SMS Server To configure the in built GSM SMS Server 110 Global alerting options Manual 1 Right Click on the Alerting Options node and select Properties 2 Click on the SMS tab and from the SMS System dropdown select In built GSM SMS Server Edit Property Property B emice Center Humber Value 21 64221255 E This should be set to your GSM provider s SMS service center number SMSC Cancel Screenshot 108 Edit Property dialog 3 Double click on the property which you want to configure e g Service Center Number and specify the necessary parameters in the Edit Property dialog B When configuring properties always specify the details supplied to you by your SMSC provider If configuration param
87. ablished within the specified time period a timed out will occur and an error is generated By default this value is set to 3000 milliseconds This server requires an encrypted connection SSL Select this option if you want to encrypted the transmission i e establish a secure session by electronically authenticating each end of an encrypted transmission Outgoing server SMTP requires authentication Select this option if your SMTP server requires authentication before the transmission takes place In addition you must state the alternative credentials that this check will use by selecting one of the following options Use credentials set in the folder check Select this option to use the authentication details specified in the check properties gt Logon Credentials tab Manual Configuring monitor functions 53 Use the following credentials Select this option to specify the additional credentials to be used for authentication i e User name and password The New Check Wizard automatically prompts you to configure alternative credentials A during the creation of this check After the check has been created you can make changes to alternative credentials from the check properties dialog gt Logon Credentials tab When all required details have been specified click on OK to save and return to the Email Route check properties dialog Configuring the POP3 IMAP Server details Server Info
88. ail server configuration refer to the Adding a mail server section in this chapter Formatting the email message The alert message can contain manually inputted text e g Alert by NSM text from system variables e g ZCHECK_RESULT or a combination of both e g Alert Message from 7 CHECK_NAME check Message Format E mail Message Format Subject Message ZPRODUCTNAMEZ email notification Date 4DATEZ Time TIME Check name CHECK NAME Target machine 2 CHECE TARGETS Status CHECK_RESULT Explanation 2CHECK_EXPLAN ATION Format Plaintext Bich text HTML Cancel Screenshot 104 Format Email Message For more information on variables and message template formatting please refer to J the Message Template section in this chapter To make changes in the email message 1 Right click on the Alerting Options node and select Properties The alerting properties will open by default in the Email Alerts configuration dialog i e Email tab 2 Click on Format Email Message and specify the following parameters Subject Specify the text to be included in the message s subject field By default the subject field is set to include the contents of the 7CHECK_NAME variable i e the name of the monitoring check that triggered the alert Message Specify the contents of the message body We recommend that in the message body you include details
89. ameters dialog The Directory Size function requires the following parameters Directory Name Specify the path to the folder directory in UNC format e g server01 public docs which needs to be monitored Directory size limit Specify the maximum size in KB MB or GB allowed for this directory 4 5 7 File Size GFI Network Server Monitor can check for the size of particular files on local and remote computers You can use this function to monitor the size of files e g Outlook pst files and generate alerts whenever these files reach or exceed the specified size Manual Configuring monitor functions 67 New Check File Size Check the size of 4 file on a target computer s S Check that the size of the file C windows notepad EME El does not exceed the following size fi 024 KB Z a You can use the 2check_tanget tag in the file path Back Next gt Cancel Screenshot 64 File size check parameters dialog The file size function requires the following parameters File name Specify the path to the file in UNC format e g server01 public docs txt which needs to be monitored File size limit Specify the maximum size in KB MB or GB allowed for this file 4 5 8 LDAP query Ea GFI Network server monitor can verify if LDAP Services are available on target A computers by querying the rootDSE for the relative information 68 Configuring monitor functions Manual New
90. and the NSM web server 1 4 License scheme E3 The evaluation period allows you to explore and use all features present in GFI Network A Server Monitor You can purchase a license key online from GFI and use this key without the need to re install GFI Network Server Monitor More information on how to order a license key is available at http www gfi com pricing pricelist aspx product NSM 6 Introduction Manual 2 Installing GFI Network Server Monitor 2 1 2 1 1 2 1 2 2 1 3 2 1 4 2 2 System requirements Supported operating systems x86 or x64 Windows 2008 R1 and R2 Standard Enterprise Windows 2003 Standard Enterprise Windows 2000 Professional Server Advanced Server Windows 7 Standard Professional Enterprise Windows Vista Enterprise Business Ultimate Windows XP Professional SBS 2008 SBS 2003 Other components Internet Explorer 5 5 SP2 or later NET framework 1 1 MDAC 2 6 Target computer components WMI included in Windows 2000 or higher WMI must be enabled Windows Scripting Host 5 5 or higher required only if there are configured checks that are using VB Script Windows Scripting Host is included in Internet Explorer 5 5 SP2 or higher Hardware CPU 2GHZ RAM minimum recommended 512 MB 1 GB Hard Disk space 100 Mb Installation procedure The installation wizard installs the actual moni
91. anual Example Configuring the functional parameters of a File Existence check GFI Network Server Monitor can check for the existence of a file In this example the monitoring check will be setup to look for a file called status txt File Existence Check that the file exists and optionally check if it contains a particular text Check that the file UNC path NSMINSTALLDIR Order txt does not exist f exists M File must contain the following string not case sensitive WAAL QF Cor a You can use the check_target tag in the file path Back Next gt Cancel Screenshot 20 File existence check parameters 1 Right click on the check to be configured and select Properties By default the check properties dialog will open in the General tab 2 Click on the Check Parameters Tab and specify the following parameters File UNC Path The path to the file in UNC format e g machine monitor status txt that needs to be checked Exists Enable the Exist option to specify that this check must find the specified file to be successful File must contain Enable this option and specify the string that must be present in the file in order for the check to be successful e g transfer was successful 3 Click on Apply to accept the current configuration 3 4 3 Define logon credentials The logon credentials are the logon auth
92. arch Manual Network tools 157 12 5 Traceroute This tool shows the network path that GFI Network Server Monitor followed to reach the target computer When you perform a trace route each hop has an icon next to it which indicates v A successful hop taken within normal parameters amp A successful hop but time required was quite long amp A successful hop but the time required was too long X The hop failed timed out i e it took longer then 1000ms GFI Network Server Monitor 7 0 Mi File Tools Help t fe Tools Explorer q z S Monitoring Checks Contic Ie Ey ul S e T 130 130 1 General pa ee if 1 10 52 104 113 gee a wA 1 10 52 50 169 z 2 B Monitoring Checks Status W5 1 50 85 99 10 Repeat trace every 20 seconds Program Configuration ve l ee A a Users and Groups v7 l 50 64 18 137 El Traceroute response settings o beg Users va l 130 117 025 Return timeout afte 1000 Bese th Groups vg l 130 117 1 156 Slow response icor 250 deed Pi Alerting Options wid 1 130 117 1 101 Timeout steps befor 3 _ General Options wii 1 130 117 1 122 Ver slow response 600 T3 Database Maintenan w12 1 66 26 4206 fae Tools W13 1 66 25 4761 oie Enumerate Computer w14 1 66 250 15 62 gg Enumerate Processe 4 15 1 205 198 2162 e DNS Lookup vl 1 B6 35 174 117 wi 1 66 35 174 13 i k Traceroute vie 1 66 0 246 254
93. ault Document t Add Remove Enable Document Footer Erawse Cancel Amply Help Screenshot 125 Specify default document 3 Select the Documents tab and remove all the default documents Add the following default document index html 4 Select the Directory Security tab and click on Edit for the Anonymous access and authentication control group 5 Select Integrated Windows authentication recommended if installed on the internal network OR Basic Authentication check box if installed in the DMZ Ensure Anonymous access is deselected 132 General options Manual Authentication Methods ANONYMOUS ICCELS No user namepassiword required to access this resource Account used for anonymous access Edit Authenticated access For the following authentication methods user name and password are required wher anonymous access is disabled or access is restricted using NTFS access control lists iW Basic authentication password is sent in clear text Select a default domain Edit O Digest authentication for Windows domain servers Integrated Windows authentication Cancel Help Screenshot 126 Select authentication method If Integrated Windows authentication is used then authentication will occur against Active Directory This means you do not need to configure additional users If you use Basic Authentication authentication will o
94. ccnccvccescescceccesceeccescesceess 95 6 Monitoring checks status 97 OA MICRO GUIGTIOR ers ser ereere rA rT EEEE eae ents er ae wane eanes ete EEEE 97 6 2 Viewing the state of checks from the GFI N S M configuration 97 6 3 Viewing the state of checks from the GFI N S M Activity Monitor 100 6 4 Viewing the state of checks from a web DrowSer ceeceecceecees 101 6 5 Check State indicators cece ccc cece cece ccc ccececcsccsceccscesceccess 7 Global alerting options Ll MUOU O ee ee eee ee ee ee eee ee ee eee lA Mailserver Settings siscccccciaesdedciessdedatsesenacndaediewntaciaarvienidaeneen 7 3 Global settings for network alerts sesssesseessesscesseesceesseeseeeee 7 4 Global settings for SMS pager alerts ssssssessesseesseesoeesseescesee 7 9 In built GSM SMS Server sessessessessessesoesoessoesoesoesoesoeseeseeoee 7 6 GFI FAXmaker SMS service provider template cecceeceecceecees 7 7 Clickatell Email SMS Service sessessessessessescessessoesoesoesoeseeoe 7 8 Generic SMS service provider template sssssesessseesceescesceesceeee 7 9 NSM 5 x 6 0 SMS Server system ceccecccccccccccecceccescecescescescess 7 10 Message templates ssessesseesceeseesceesoeesceesossceescreseesceeseseoe 8 General options Bete MOUCHO eserse a E E E E uarasewes 8 2 Uncertain Results Settings ssessesceescesceesceesceescreseesceeseseoe 8 3 Web Server settings
95. ccur against the local user database on the computer In this case you must create user names and passwords on that local computer For more information on securing IIS please review the IIS documentation Be sure not to allow anonymous access 6 Restrict the access to the pages by using NTFS permissions Open up Explorer and navigate to the web folder in the GFI Network Server Monitor installation path Right click on the web sub folder select Properties and then the Security tab General Web Sharing Sharing Securty Add Administrators TES TADY Administrators R 8 Authenticated Users emoave fi CREATOR OWNER ee Server Operators TESTADY Server Oper fi SYSTEM Permigsions Allow Deny Full Control Modify Read amp Execute List Folder Contents Read Wirite HORA OOOOOO Advanced ivi Allow inhertable permissions from parent to propagate to this object cereal Ano _ Screenshot 127 Setting permissions Manual General options 133 7 Add remove the users groups you want to grant access to the Remote Monitor To grant access only to users forming part of the administrators group you would set the security tab Click on OK to finally secure the remote monitor 8 4 Proxy Server settings The proxy server settings define which server will be used for Internet protocol checks General Options Uncertain Results Web Server Proxy Server Logging
96. ce is running Itis recommended to run the attendant engine service Under a domain administrator account Setup GFI N S M 7 engine service to run under C The local system account f A domain administrative account Account GFIMALTAjasan Password Contin Password NOTE Specify the user name in the format DOMAIN USERNAME Back Cancel Screenshot 6 Service Account details 7 Specify a service account for GFI Network Server Monitor E The GFI Network Server Monitor service must run with administrator credentials It is recommended to provide a Domain Admin or Enterprise Admin account because GFI Network Server Monitor will most likely need administrative rights to access the servers on your domain However it is not mandatory to provide a Domain Enterprise Admin account for every monitoring check since separate credentials can be provided or inherited ia GFI Network Server Monitor 7 Setup Mej Hail Settings Enter administrator email and SMTP mail server settings Please enter the details of the SMTP server and email adress that are to be used by GFI Network Server Monitor for email notification From To Jadministrator localhost SMTP server i 2r 0 0 1 Port 25 f SMTP server does not require authentication CC SMTP server requires authentication SMTP User SMTP Password Verity Mail Settings lt Back Cancel Screenshot 7 Mail Server details Manual Installing GFI Ne
97. ce of important events during the monitoring of this check Settings cancel aw Screenshot 22 Actions Setup dialog Actions refer to the activities which follow the occurrence of an important event i e what happens when a monitoring check meets a specified condition GFI Network Server Monitor supports the following actions Alerts Send messages to inform the recipient s of the event s Run an external file Launch an executable batch or VBScript file when a particular check fails Rebooting a computer Attempt to automatically correct a problem by rebooting the target computer which has failed Restarting services Attempt to automatically correct a problem by restarting the service s which have failed during a check Alerts GFI Network Server Monitor supports email alerts network alerts and SMS pager alerts Manual Configuring GFI Network Server Monitor 25 Settings Alerts Alerts J IW When the check fails ve Send an emall to AS MAdrnristratars Send a network message to ASM Adrnnistratars Send a SMS message to NSM Administrators MOTE Double chick on alert type to specify recipients Send failure alerts f Only once after the failure Once every f minutes as long as the check continues failing When the check recovers fram a failed state C Send an email to No Recipients Configured Send a network message to No Recipients Configured C Send 4 SMS
98. ce options 9 1 Introduction Pa GFI Network Server Monitor 7 0 File Tools Help oo ay Tools Explorer 7 GFI Network Server Monitor Set Monitonng Checks Configuration E GFIMALTA E TMJASON To modify the alerting options click on Properties an Properties H O 5 Modify the alerting options E Monitoring Checks Status See Program Configuration i NSM Users and Groups as O Users l eas Bh Groups vee iy Alerting Options vee oy General Options jel iy Database Options Screenshot 130 Database Options Through the Database Maintenance Options node you can select and configure the database backend to use for the storing of monitoring results data You can choose between MS Access and MS SQL Server as a database backend In the case of SQL Server you can also specify the type of authentication to use when logging onto the database SQL Server authentication or Windows authentication Windows NT authentication mode allows you to log onto the SQL Server database using your Windows account details The SQL Server authentication mode allows you to log on to the database using the SQL Server account details i e the credentials stored in ACL tables of SQL Server For more information on the authentication modes supported by SQL Servers visit http www windowsecurity com articles SQL_Server_2000_Authentication html x Support for SQL Server database backend is only available
99. cess indicate the state of the process in relation to the specified CPU usage value Mindicates that the process is using more than the specified CPU usage limit Indicates that the process is using less CPU resources than the specified limit 154 Network tools Manual GFI Network Server Monitor 7 0 File Tools Help Bl Es a Monitoring Checks Configuratic Options ABC LTD 1 85 Mb 3 94 Mb wmiprvse ea un D ranio 5012 6 68 Mb 13 8 95 Mb g P z G XYZ LTD mspaint 3320 0 20 23 Mb 3 95 30 11 Mb StatusClient 3992 0 1 86 Mb 0 36 1 11 Mb Photoshop 3352 0 98 95 Mb 19 33 168 06 Mb OUTLOOK 4384 0 12 71 Mb 2 48 12 13 Mb Monitoring Checks Status E os Program Configuration E S Users and Groups Q Users D Groups alg 2424 0 0 14 Mb 0 03 1 06 Mb cisvc 1532 0 0 33 Mb 0 06 4 15 Mb General Advanced V Retrieve the CPU usage per process NOTE will slow down list retrieval V Highlight processes using more than A nsmui 1624 13 45 38 62 Mb 7 54 43 81 Mb 5 zcu Show process executable path q S Alerting Options os General Options os Database Maintenance Op g Tools javaw 196 0 6 12 Mb 1 2 19 38 Mb nsmwebsry 5536 0 0 83 Mb 0 16 7 69 Mb csrss 640 0 1 56 Mb 0 31 1 92 Mb Refresh list once every 5 aa seconds Ze Enumerate Computers Ze Enumerate Processes Z
100. check for the availability of Microsoft SQL databases It provides a DSN less connection to a variety of databases like MS SQL and MS Access Manual Configuring monitor functions 75 New Check HS SQL 4D0 Uses ADO to check availability of Microsott SOL databases Connect to the target MS SOLADO Database using the following Connection String Provider SQLOLEDB 1 Persist Security lnfo F alse User D sa ritial Catalog database1 Data Source sgleerver When the connection i established perform the following query m from table E The check requires the query to be successtully executed for it to succeed More information on connection stings can be obtained from http fm COMMechonstings com Back Next gt Cancel Screenshot 72 MS SQL ADO check parameters dialog An MS SQL ADO function requires the following parameters ADO Connection String Specify the ADO connection string which will be used to connect to the SQL Server Data source Query Specify the SQL Query which will be triggered when connection is established Ea For more information on SQL ADO connections strings please visit A http www connectionstrings com 4 7 Windows OS databases checks 4 7 1 Generic ODBC GFI Network Server Monitor makes use of ODBC to check for the availability of a variety of databases Major database systems that support ODBC include Microsoft SQL Server Microsoft Access Microsof
101. cified disk limit is exceeded Has at least the following free hard disk space Enable this option and specify the minimum amount of free disk space required on the target computer The monitoring check will fail when disk space is below the specified minimum value 4 5 4 Services GFI Network Server Monitor can monitor services on local and remote computers by checking if their status equals to Running 64 Configuring monitor functions Manual New Check Services Check if services are running on a target computer s Check that service f with intemal name internal identification of the serice Displayed in the Semice Name feld located in the General tab of the service properties C with display name Displayed in the Display Name feld located in the General tab of the service properties Name jtestsenvice State fls Running es a To access service properties Start gt Settings gt Control Panel gt Administrative Tools gt Services Double click on the service you want to monitor Back Next gt Cancel Screenshot 60 Services check parameters dialog A Service monitor function requires the following parameters With internal name Enable this option to check for services having an internal identification name identical to the string specified in the NAME field The Internal identification is the Service Name displayed in the General dialog of the servic
102. ckend Out of the box the Consultants Enterprise editions of GFI Network Server Monitor can store monitoring data in MS Access as well as in an SQL Server MSDE database backend This new SQL Server support allows you to efficiently monitor and collect network status data from environments which generate large volumes of monitoring data These include large networks as well as mission critical systems You can configure which database backend to use both during installation and after i e from the configuration module Built in checks for computers running Windows OS Generic VB Script Enables you to customize build monitoring checks using your own VBscript functions OS Object performance counter Determines the performance of applications by checking the properties of OS objects on target computers Command Line executable output Executes command line applications and checks text output for specific response Process Properties function Checks the properties of processes running on target computers e g Memory CPU Handles Event Log function Verifies if the specified Windows events occurred on target computer s File existence function Checks for the existence of a particular file e g results of scheduled batch jobs Disk space function Checks for available used disk space Services function Checks if the specified Services are running on local or remote computer CPU usage funct
103. creenshot 41 SMTP server check parameters dialog The SMTP Mailserver check requires the following parameters E 4 2 7 Port Specify the TCP port to be used when connecting to the SMTP mail server SMTP Default port is 25 Timeout Specify the connection timeout in milliseconds The check will fail if a connection is not established before the specified timeout elapses Requires an encrypted connection SSL Select this option if you want to encrypted the transmission i e establish a secure session by electronically authenticating each end of an encrypted transmission Login to mailbox Select this option if you want to verify mail box authentication on your mail server Send an email to one or more recipients Select this option if you want to verify your SMTP server s functionality by sending a test email to particular recipients To specify the sender and recipient s email address click on Configure When the Login to mailbox option is selected alternative credentials will be required so that this check can remotely logon to the mailbox on your SMTP server The New Check Wizard automatically prompts you to configure these alternative credentials i e the user name and password during the creation of this check After the check has been created you can make changes to alternative credentials from the Check properties dialog gt Logon Credentials tab NTP Time Server
104. ction Checks the availability of an FTP server site IMAP function Checks the availability of IMAP mail servers by remotely connecting to the IMAP port It can also optionally check mailbox authentication as well as count the number of emails in a specific mail folder NNTP news server function Checks the availability of NNTP news services POP3 server function Checks POP3 servers by establishing a connection doing a handshake and optionally authenticate and check the inbox mail count SMTP server function Monitors mail servers by establishing a connection and doing a handshake in order to check if the SMTP protocol is working correctly The SMTP check also allows mailbox authentication as well as sending of test emails Terminal services Port check Checks if the terminal port is open on local and remote servers NTP timeserver function Monitors the status of timeservers DNS server function Checks various types of DNS server records by retrieving record values and comparing them against specified values ICMP ping function Checks a remote host for availability Generic TCP IP port function Checks if a port availability and response Email route function Checks that the email services are working properly by sending a test email through an SMTP server and verifying that it has been delivered to the destination mailbox Built in checks for SNMP Simple Network Management Protocol Manual SNMP functio
105. ctions fF Select which important events are of interest and which external files to run when they occur If When the check fails execute the following list of files exe bat vbs File Parameters cE mengency Stop Activity exe ZLHECK TARGETS Add Remove Run the above file f Only once after the failure Onee every f minutes as long as the check continues Failing M When the check recovers from a failed state Parameters eLHECK_TARGET cE mengency Stark Activity exe Remove Uk Cancel Screenshot 27 Run External File setup dialog GFI Network Server Monitor can be set up to launch executables batch and or VBScript files whenever an important event occurs This action is configured as follows 1 Right click on the check to be configured and select Properties By default the check properties dialog will open in the General tab 2 Click on the Actions Tab If the Inherit run external file parameters from parent folder option is selected unselect it and click on Settings in the run external file area 3 Specify the event condition during which the external file will be run Select When the check fails execute option to launch files whenever the check fails Select When the check recovers option if you want to launch files when the monitoring check recovers from a failed state 4 Click on the respective Add button and
106. d all the computers to which network messages will be sent To add a computer to the list type the computer name in the provided field and then click on the Add button Repeat the same operation until all computers have been specified 10 2 3 Define working hours GFI Network Server Monitor allows you to specify the working hours of a user recipient of alerts These parameters will be referenced by the GFI Network Server Monitor engine in order to decide what alerts if any need to be sent to this user depending on the time during or outside of working hours that an important event occurs e g a check fails 142 Users and Groups Manual ASMAdministrator Properties General Working hours Alerts Member Of Specify the general details for this user as well as the parameters to use for the various notification methods when Important events happen Ooh Osh 06h 03h Tzh 15h 18h l P a mei owl el Monday Tuesda pE Wednesda hi ed Thursda PT TP yy ae Frida Saturds Sunda a E TTT Es REESE ES ESESESE REESE ES ES ESESE RU ESE ES ES ESESE REESE ES ES ESE REESE ES ES ESESE EVES ES EYES ESEGE E Marked time intervals are considered as work time Un Marked times will be considered as outside of working time a ou can configure different notification methods for important events which happen during and outside
107. d for SMS messaging For more information on how to configure the SMS gateway on GFI FAXmaker refer to The SMS Gateway chapter of the GFI FAXmaker manual You can download the GFI FAXmaker manual from http www gfi com downloads downloads aspx pid F AX amp lid en 2 A supported GSM phone modem connected to the GFI FAXmaker fax server computer or a subscription to a supported web based SMS provider Configuring the FAXmaker SMS service To configure the FAXmaker SMS Service 1 Right click on the Alerting Options node and select Properties 2 Click on the SMS tab and from the SMS System dropdown select FAXmaker SMS Service provider template 3 Double click on the property which you want to configure e g SMTP server and specify the relative parameters in the Edit Property dialog The FAXmaker SMS Service requires the following parameters SMTP server Specify the name of the SMTP server through which GFI Network Server Monitor will send the template email to GFI FAXmaker SMTP port Specify the SMTP port through which the transmission will take place By default this parameter is set to 25 i e default SMTP port From Specify the account from where the template email will be sent Format this parameter as follows lt name gt lt mydomain com gt To Leave as default This is the email address on which GFI FAXmaker will receive the template emails to be converted to SMS i e sm
108. d the target computer Back Next gt Cancel Screenshot 67 Printer availability check parameters dialog The Printer Availability rule requires the following parameter Printer name Specify the name of the network printer to be monitored Specify the same printer name used on the network e g HP4P_onJMPC 4 5 11 Process Running This monitor function requires WMI to be installed on the computer running GFI A Network Server Monitor as well as on the computer being monitored The monitor function will create a VBscript which uses WMI with the parameters you specify in the check parameters dialog WMI is only available on Windows 2000 and higher computers therefore this monitor function can only be used if both the GFI Network Server Monitor computer and the computer to be monitored are running Windows 2000 or higher GFI Network Server Monitor can check for processes running on local and or remote computers If a process is active then the target computer is considered to be available Manual Configuring monitor functions 77 New Check Process Running Check that a process ie running on a target computer s Check that the following process is running explorer exe include process extension e g explorer exe a WARNING This check i bated on a script which requires WMI to be installed on both this computer and the target computer Click here to load a sample Back Next gt Canc
109. ding SMS alerts through TAP OCF j compilant SMS Service Center Selected SMSC provider IT est Provider Providers list County Provider Cellone USA MetroLall Edit USA Mobile Comm USA Mobile Media Delete USA Nextel USA NexT ele USA PageM art USA Pagel et USA SkyTel USA SkyTel USA Sprint PCS USA USA Mobile USA Voces traam Test Provider Cancel Screenshot 116 SMSC providers list EA This section is only applicable for advanced users We cannot guarantee that GFI A Network Server Monitor will work with any SMS provider Ensure that you obtain the correct information from your SMS service provider first To change the provider s details 1 Right click on the Alerting Options node and select Properties 2 Click on the SMS tab and from the SMS System dropdown select NSM 5 x 6 0 SMS Server 3 Click on the Configure SMS Settings button 3 Choose the SMSC service provider from the list Click on Edit and make the required changes 4 Click on OK to save the changes 7 9 1 Additional notes E SMSC providers require the connection speed Therefore configure this in the provider A details Manual Global alerting options 123 The number format of a recipient depends on the provider when using SMSC This _ requires an amount of trial and error to find the right format for example if you live in the UK international d
110. duction 1 1 1 Introduction to GFI Network Server Monitor GFI NSM ceeceeceees 1 Tez Ky cc cansaccesonsccacsoncseciesSy ones vane A AA 1 1 3 GFI Network Server Monitor components scceeceeccecceeceecceeceecs 5 t4 License scheme esseierrerisrerreiimisk ko kni EEEn n sonacet nous eets conaeesscousee 6 2 Installing GFI Network Server Monitor 7 2 1 System requirements ssessseessoessooessoeeescoeesoseesoeseooeseosessoeeeo 7 2 Installation DFOCEO UNG ons dcdarsccdeceeeesdcdesetsdndwawentenscceuennhieseenniwens 7 2 3 Entering your license key after installation cece eceeceecceeceeees 13 2 4 Changing NSM Engine Service logon credentials after installation 13 3 Configuring GFI Network Server Monitor 14 3 1 Getting started with GFI Network Server Monitor ceeceecceeceees 14 3 2 Quick Start Wizard sssssssessossssssssccccccccooosossssesscececeeecesooo 14 3 3 Creating MONItOr CHECKS siccaccsassneccsscnwwaasescvackesdadesetetersanbadevecee 17 3 4 Configure monitor check properties ssssssesssesseesoesseesscesceeseee 21 3 5 Inheriting check properties ssesssescesceesceesoescoreceesceesoreceesoreo 34 3 6 Enable or disable checks seseesoesoesossoesoesoesoessessesoesoessesoesos 36 3 7 Testing checks for correctness essssseesceesceesceesceesceesoreceesoeeo 36 3 8 Move checks between existing folders sssssssseessesscesocrescesceeseee 37 3 9 Copy c
111. during evaluation and in the Consultants Enterprise editions of GFI Network Server Monitor 9 2 Configuring the database backend To configure the database backend used by GFI Network Server Monitor right click on the Database Maintenance Options node and select Properties Manual Database maintenance options 137 9 2 1 MS Access database backend Pa GFI Network Server Monitor 7 0 File Tools Help ao fa Tools Explorer q a GFI Network Server Wornitor BG nitong Checks Configuration GFIMALTA THJASON To modify the alerting options click on Properties alee Properties a45 C Modify the alerting options E Montong Checks Status Se Program Configuration E NSM Users and Groups o a O Users i vt Groups iy Alerting Options 2 seed iy General Options a os Database Options Screenshot 131 Ms Access backend properties dialog To use an Ms Access database backend 1 Select the MS Access option and specify the full path including file name of your MS Access database backend 2 Click on OK to save your configuration settings If the specified database file does not exist it will be created for you 138 Database maintenance options Manual 9 2 2 MSDE MS SQL Server database backend Database Options General Curent database settings Database Type MS Access nl Database Path C Prograrn FilesGFl Network Serve Admin User New database settings
112. e properties With display name Enable this option to check for services having a display name identical to the string specified in the NAME field The display name can be seen in the General dialog of the service properties To view the internal and display name of a service 1 Go on Start gt Programs gt Administrative Tools gt Services 2 Double click on the service to open the properties dialog The Service and Display names are shown in the general dialog DAS Server Properties Local Computer F General Log On Recovery Dependencies Semice name DNS Display name DNS Server Description Enables DHS chents to resolve ONS names by answering ONS quenes and dynamic ONS update Screenshot 61 DNS Server Service and display name Manual Configuring monitor functions 65 4 5 5 CPU Usage E This monitor function requires WMI to be installed on the computer running GFI A Network Server Monitor as well as on the computer being monitored The monitor function will create a VBscript which uses WMI with the parameters you specify in the check parameters dialog WMI is only available on Windows 2000 and higher computers therefore this monitor function can only be used if both the GFI Network Server Monitor computer and the computer to be monitored are running Windows 2000 or higher GFI Network Server Monitor can check the processor usage status on Windows based target computers You can setup alerts and t
113. e DNS Lookup KW SProd 4020 0 2 Mb 0 39 3 72 Mb How to purchase Support Center Knowledge Base GFI LANguard N S S GFI LANguard P S C GFI LANguard 5 E L M Formatting process details 5 GFI Network Server Monit Displaying process list gt Total Processes 58 AS wmplayer 3560 14 09 4 Connecting to host jason Connection successfully established Gathering list of running processes Please wait 4 few seconds while calculating CPU usage values wuauclt 368 0 0 55 Mb 0 11 4 36 Mb Connect to host using credentials Isass 720 0 2 51 Mb 0 49 3 96 Mb i PureText 2588 0 0 21 Mb 0 04 0 52 Mb Pen ene Ze whois 5 ena svchost 184 0 0 09 Mb 0 02 2 32 Mb Pro ra n nsm_attendant 4188 0 2 49 Mb 0 49 12 41 Mb eee amen a System 4 0 0 04 Mb 0 01 0 Mb p l l wdfmgr 260 0 0 2 Mb 0 04 1 46 Mb Ea Version Information e Licensing A dle 0 70 01 0 02 Mb 0 OMb 27 93 Mb 5 45 42 Mb E Screenshot 148 Enumerate Processes setup window General Tab This tool requires the following parameters in the General tab view Hostname IP The name of the remote computer whose processes will be enumerated Retrieve CPU usage per process Indicate that the process list should include the percentage CPU usage value CPU usage Specify the maximum percentage CPU usage allowed This option will then highl
114. e automatically passed on by GFI Network Server Monitor through variable smsmessage which is substituted to text when the email is generated The contents of this property are formatted as follows text smsmessage 4 In the Retries entry box specify the number of times that GFI Network Server Monitor will try to send the email to the web based email to SMS provider should the first attempt fail 5 Click on OK to save your configuration settings Manual Global alerting options 175 7 8 Generic SMS service provider template oe SA p Laptop with SMS Gateway Web based SMS gateway TabletPC with a5 SMS Gateway Template Emai GSM Cell Phone Smart or oJ phone GF Network Server Monitor Te l Email SMS via GSM Figure 5 SMS alert flow via a web based Email to SMS service provider GFI Network Server Monitor can relay SMS text alerts via a web based SMS gateway Whenever an event triggers an SMS alert GFI Network Server Monitor will send a template email via SMTP to a web based SMS gateway This template email contains all the required SMS alert details including the SMS text message and the recipient s number The SMS gateway then converts this email to SMS and sends it to the intended recipient This template can be customized allowing you to use any provider which supports email _f to SMS services Alerting Options Ernail Network SMS i Specity setti
115. e in the report When ready click on Next to continue By default checks are listed in their respective folders To display only the list of currently configured checks i e without folders select the Display all configured checks ina list option B 148 Reporting Manual GFI Network Server Monitor Reports Wizard Output Trn Specify the format type and output filename B Render the output ML file using the following SL file Je program Hlesohhnetwork server monitor reportersDetaile Browse HTML C coy Use the following tab delimiter Save the report to the following location full path melding filename Je program Hlesohhnetwork server monitor sreportersnern_ report 20 Browse Back Cancel Help Screenshot 142 Choose the report format required 5 Specify the format type and output file name of the report Select CSV or XML formats if you want to further process the report and perform more advanced calculations using another external program such as Microsoft Excel Click on Next to continue 6 At the final stage a dialog will inform you that the report wizard is ready to start generating the report If you want to modify any of the previously configured settings click on Back Otherwise click on Next to finalize the report Manual Reporting 149 ej GFI Network Server Monitor Detailed Report Microsoft Internet Explorer File Edit
116. e required details have been specified click OK to save and return to the Email Route check properties dialog 4 3 SNMP monitoring checks 4 3 1 Generic SNMP function GFI Network Server Monitor can check local or remote server connections by challenging a specific port GFI Network Server Monitor carries out this function by connecting to the target computer send it a sequence of bytes and analyze the response received Manual Configuring monitor functions 55 SNMP The SNMP GET message allows an information request about a specific Variable on a remote computer or device Connect to the SNMP agent on the target computer s using the following parameters Community String public When connected perform the following query OID Object ID 1 36 1 21 1 50 OID Data must be Equal To JASON a The OID field can be indicated by physical name like 1 3 6 1 2 1 1 5 0 or 1 3 6 1 4 1 77 1 4 1 0 Back Next gt Cancel Screenshot 50 SNMP check parameters dialog The SNMP Simple Network Management Protocol GET message allows the Network Monitor Engine to request information about a specific variable on a remote computer or device Upon receiving a GET message the agent will issue GFI Network Server Monitor Engine a GET RESPONSE message containing either the information requested or an error indicating why the request cannot be processed An SNMP function requires the following parameters
117. ecified time frame Availability Summary report This report type contains percentages of all status types for all selected checks between the specitted time frame Back Cancel Help Screenshot 139 Specify report interval 2 Select the Availability Detail Report option and click on Next to continue Manual Reporting 147 GFI Network Server Monitor Reports Wizard From To Dates Select the monitoring period to mclude in the report inne Report events which happened in the period From m October 2005 To 14 October 2005 Back Cancel Help Screenshot 140 Select the period to be covered by report 3 Specify the monitoring period From and To date to be covered by the report GFI Network Server Monitor Reports Wizard Checks Select which checks to include in the report a Select the set of checks that will be included in the report I Allchecks The following checks Ce HTTP HTTPS vw oficom HT TPeHT TPs TMJASON File Existence file 2M SMINSTALLDI File Existence ES TMJASON ICMP Ping can ping ICMF Ping Back Cancel Help Screenshot 141 Specify which checks to include in the report 4 Specify the checks that you wish to include in your report Select the All Checks option to include the data of all existing checks Alternatively you can select The following checks option and choose the checks which you wish to includ
118. eck Type Description Network Internet protocols and serv Z HT TPeHT TPs Check the availability of HTTP and HT TPs FIP Check the availability of FTP sites IMAP Mailserver Check the availability of an IMAP server by Z NNTF Hewsserver Check NNTF news servers by establishing PUPS Mailserver Check that the POPS Server is running ont E SMTP Mailserver Checks that the SMTP server running ont Z NTF Timeserver Check the availability of HTF time servers E OHS Server Check DONS Serer entries on a target com CHP Ping Check availabilty of a target computer s Z Genenc TCPVIP Check local or remote servers by challend E Email Route Ensures that the email is working properly b SNMP Z Genenc SNMP The SNMP GET message allows an intorn windows OS El 4 Back Next gt Cancel Screenshot 14 Select Type of Monitoring Check required 2 Select the type of monitoring check to create e g if you want to check the availability of a target computer select ICMP Ping Click on Next to continue Manual Configuring GFI Network Server Monitor 17 New Check ICMP Ping Check availability of a target conmputer s Ping the target machine and process the results returned Make sure you i oF ping the target computers This check will fail if the following parameters are not met Send echo requests Ensure that at least E replies are received
119. eck recovers from a failed state 4 Select the type of alert to be sent e g click on the Send an email to option to send email alerts whenever this check fails Select users and groups Available users groups Selected users groups HSM Administrators Screenshot 26 Configuring alert recipients 5 Double click on the users and or groups that must be added to the list of alert recipients When all the intended recipients have been selected click on the OK button B Alerts are sent using the delivery details email address etc specified in the properties of the selected users For more information on user properties please refer to the Configure user properties section in the Users and Groups chapter 28 Configuring GFI Network Server Monitor Manual Select the Once every minutes as long as the check continues failing option ONLY J if this alert is to be sent more than once during the time that this check is in a failed State In this case specify the time interval in minutes required between each alert sent e g To send an alert every 10 minutes select this option and enter 10 in the time interval to make it read Once every 10 minutes as long as the check continues failing 6 Click on Apply to accept the current configuration 3 4 5 Run an external file after an alert is triggered Settings Program Actions General Program A
120. el Screenshot 68 Running Process check parameters dialog A Process monitor rule requires the following parameter Process Specify the module name of the process which needs to be monitored For instance alerter exe or explorer exe 4 5 12 Users and Group membership This monitor function requires WMI to be installed on the computer running GFI Network Server Monitor as well as on the computer being monitored The monitor function will create a VBscript which uses WMI with the parameters you specify in the check parameters dialog WMI is only available on Windows 2000 and higher computers therefore this monitor function can only be used if both the GFI Network Server Monitor computer and the computer to be monitored are running Windows 2000 or higher GFI Network Server Monitor checks groups and group memberships for unexpected unauthorised members which could make your system vulnerable to attacks e g intruders in the Domain Admins group 72 Configuring monitor functions Manual New Check Users and Groups Membership Check group membership on a target computer s Specify the authorized members of a group Domain GFIMALTA Group NSMAdministrators Allowed members Jasonh Andreb separated by commas a Only the names in the Allowed members list are supposed to be members of the group IF other users are found in the group the check will Fail Use this check to be alerted if your net
121. entication details which a monitoring check requires to connect to a target computer Manual Configuring GFI Network Server Monitor 23 Computers running on Linux and Unix may require reference to a certificate authentication private key file instead of the logon password The certificate authentication file is often required by the SSH module for authentication by Linux Unix computers By default GFI Network Server Monitor uses the same security context account used by the GFI Network Server Monitor engine Properties TMIJASON File Existence file SoNSMINSTALLDIR o Order txt General Check Parameters Logon credentials Actions Dependencies Maintenance Logon credentials Inherit authentication and access credentials from parent folder This monitoring check will connect to the target machines using C the Security context of the account under which the NSM engine service is running altemative credentials Username nn Paseviord f certificate authentication Linux Unix lagonst User name ason Certificate file EAGFILLNSS cer 00 a Mote To monitor Windows computers you need to specify alternative credentials or use the security contest under which the NSM engine service is running To monitor norn indows computers such as Linus machines you need to specify alternative credentials or a certiticate authentication file Screenshot 21 Logon Credentials Setup Dialog T
122. er services This check i used to monitor the statue of the 54 Server services on the target compuber s Specify the version of the 5 4 Server installed on the target computer s Specify the operational mode of the 15 4 Server installed on the target computers C Integrated Firewall f Cache a lf the 54 Server mode ts set to Cache the Firewall service wall not be monitored WARNING This check is bated on a script which requires WM to be installed on both this computer and the target computer Back Next gt Cancel Screenshot 70 ISA Server check parameters dialog The parameters required are 1 Specify the ISA Server version installed on the target computer 2000 Enable this option if your target computer has ISA server 2000 installed 2004 Enable this option if your target computer has ISA server 2004 installed 2 Enable Integrated Firewall or Cache option to specify the operation mode of the ISA Server installed on the target computer If the ISA Server operation mode is set to Cache the Firewall services will not be monitored during this check 4 6 2 Generic Exchange Server check Ee This monitor function requires WMI to be installed on the computer running GFI A Network Server Monitor as well as on the computer being monitored The monitor function will create a VBscript which uses WMI with the parameters you specify in the check parameters dialog GFI
123. er the IP address of a computer or device which you wish to scan walk Community String can be left as default Define if the default Community string public or an alternative community string is to be used Should it be required key other alternative community strings 2 Click on Retrieve to start SNMP scan 160 Network tools Manual 13 Other features 13 1 Export configurations You can export a copy of your GFI Network Server Monitor configuration settings including checks folders alert settings users groups and general parameters to a specified XML file This function can be used to backup your current configuration settings or to use the same configuration settings on another computer running GFI Network Server Monitor e g to avoid reconfiguration when changing the computer on which GFI Network Server Monitor is running Ea The Export Configuration function will export all configuration settings present in the A GFI Network Server Monitor setup EXCEPT THE LICENSE KEY To export your configuration settings 1 Go on File gt Export Configurations Export Configurations Save exported file as C Program Hles B akSASM Conf bak sml Browse Screenshot 155 Export Configuration settings 2 Specify the location where the exported XML file will be placed e g C Program Files GFl configBackup xml or click on Browse to search for the location 3 Click on OK to save
124. eters are not available ask your provider to supply you with the required information The In built GSM SMS Server requires the following parameters Service Center Number Specify the number of your provider s SMS service center SMSC This number is supplied by the SMS service provider COM port Select the COM port where the GSM device i e phone modem is connected Baud Rate Specify the speed at which the communication will take place Always specify the speed recommended by your SMSC provider Initialization String Optional If required specify any AT Commands that you wish to send to your modem The initialization string is a set of modem AT commands combined into one string e g AT amp F amp C1 amp D2 For a complete list of AT commands visit http esvc001164 wic013u server web com modems modemstrings htm 4 In the Retries entry box specify the number of times that the In built GSM SMS Server will try to send an SMS alert should the first attempt fail 5 Click on OK to save your configuration settings Manual Global alerting options 177 7 6 GFI FAXmaker SMS service provider template P A fe j p i GFI Network Server Monitor T Template Email ho Ne s GFI FAXmaker Fax Server with connected SSM phone modem TabletPCG with SMS Gateway emplate Email AVET SMS via GSM Phone Call phone ia Smart or Satellite phone Figure 3 SMS alert
125. etwork Support Tools 4 Network tools 153 Network Internet monitor functions 39 NNTP 3 42 43 NTP 3 45 46 P pager 1 Pager 25 125 Physical Disk Condition function 3 POP3 3 43 Printer availability function 3 4 Process Running function 3 4 Index 171 Properties 60 61 65 94 95 105 106 107 108 111 113 114 117 119 121 123 124 128 129 134 135 137 property inheritance 1 34 Q Quick Start Wizard 1 14 R Reporting 5 reporting tool 147 reports 5 147 S Services function 2 SMS 1 25 26 109 118 119 121 122 123 124 125 SMSC 1 118 120 121 122 123 SMTP server 3 26 45 SNMP 3 55 56 103 SNMP monitoring checks 55 SQL 2 state indicators 103 System requirements 7 172 Index T TCP 3 41 42 43 44 45 48 49 Terminal Services checks 78 79 80 U uncertain result 103 127 UNIX 1 Users and Groups 3 4 28 73 88 108 141 145 146 Users and Groups Membership function 3 4 V VBScript 4 57 165 166 W Windows applications checks 73 Windows operating system checks 61 Windows OS databases checks 76 Windows OS generic checks 56 WMI 4 61 167 working hours 1 2 141 142 143 144 X XML 5 147 Manual USA CANADA CENTRAL AND SOUTH AMERICA 15300 Weston Parkway Suite 104 Cary NC 27513 USA Telephone 1 888 243 4329 Fax 1 919 379 3402 Email ussales gfi com UK AND REPUBLIC OF IRELAN
126. executing HTTP HTTPS monitoring checks If the dependency check fails the HTTP HTTPS check will not be run but will be classified as a Failure by Dependee For further information on check status classification please refer to the Check State Indicators section in the Monitoring check status chapter TIP Use dependencies to avoid receiving a flood of alerts when servers on which other computers depend are down Properties TMIASON File Existence file SoNSMINSTALLDIR o Order txt General Check Parameters Logon credentials Actions Dependencies Maintenance Dependencies i Inherit dependency checks fram parent folder ete Please configure the dependencies list of this check f Ensure all of the following checks succeed prior to running this check Ensure one of the following checks succeed prior to running this check Check Name Folder Hame Gij TMJASON ICMP Ping can png TMJASON cancel e _ Screenshot 30 Dependencies Setup Dialog To setup Dependencies 1 Right click on the check to be configured and select Properties By default the check properties dialog will open in the General tab 2 Click on the Dependencies Tab If the Inherit dependency checks from Parent folder option is selected unselect it and choose one of the following dependency conditions Select the Ensure all of the following checks succeed option to denote that A
127. folders are supported in the Enterprise Consultant Editions Nested Folders is a configuration feature which allows you to organize monitoring checks in a deeper hierarchical manner which reflects more closely the specialized monitoring needs of your companies B Nested folders are not available in the Professional Edition license of GFI Network Server Monitor Nested folders can also inherit properties from their parent folder You can create folders yourself New gt folder or you can let the New check wizards i e the New Check or Quick Start wizard create them automatically for you when new checks are being created Folders that are created by check wizards are given the names of target computers for which the checks are created Sat Monitoring Checks Contiguration HHA Monitoring Checks Configuration H E a a aes oe co i of TMJason Manual Check folders 93 5 Folders with the same name cannot exist on the same level This means that you can _J have folders with the same name but only if they are located within separate parent folders 5 2 Creating new folders To create a folder 1 Right click on the destination i e where you wish to create the new folder then select New gt Folder For example to create a folder within another folder called ZONE1 right click on ZONE1 then go on New gt Folder To create a folder in root right click on the Monitoring Checks Configuration
128. g checks are tests which verify the condition of specified computers and services on your network These tests check Hardware status i e verify that target computers and related hardware components are available and running e g Printer availability and Physical disks availability check Applications and Services i e verify that specific services and applications are running on target computers e g Generic Exchange Server Check and DNS Server checks In GFI Network Server Monitor you can create single checks as well as batches of checks using the available wizards 3 2 Quick Start Wizard The Quick Start Wizard helps you quickly create and setup a batch of monitoring checks suitable for your network This wizard is automatically launched the first time that GFI Network Server Monitor is started in order to help you get your network monitoring system up and running in the least possible time GFI Network Server Monitor 7 0 Eile Toole Help emol sw Ala Tools Explorer 3 Stats Target Com Fil m SEAR a ABC ltd lt Folder gt Specified in i PARC Ltd Folder gt Specified in q A T Folder lt Folder gt gt pecitied in EH Program Configuratio py Folder _Manitoring Check Folder Specified in A Di Users and Group ive Groups Si re Alerting Options fee n General Options hae i Database Options ads Tools HgS General 4 Folders 0 Monitoring Checka Number of IPsComputers being monitored 5100000
129. g is cleared manually cancel ao Screenshot 129 Log file setup Window To configure the logging parameters 1 Right Click on the General Options node and select Properties 2 Click on the Logging tab and define the following parameters Enable Logging of monitoring checks activity Enable this flag to start logging all check activity to a specified text file Log file Specify the full path to the log file Field separator Specify the character that will be used to separate the fields in the log file e g using the comma would enable you to import the file to excel as CSV Maximum log size Specify the maximum log file size in KB required e g if a 1 MB log file limit is required specify 1000KB Backup the existing log file and clear it Enable this option to automatically make a copy of the log file and clear the contents of the original log file whenever the specified file size limit is reached In such cases the backup file name to be used would be LOG TXT where is the next available number depending on the number backup files that already exist e g if LOGOOO2 TXT exist the next backup file number will be LOGO003 TXT Do not log events until event log is cleared manually Enable this option to stop logging check activity whenever the maximum specified log file size is reached Manual General options 135 9 Database maintenan
130. gs Program Configuration AUTORESPONDER Windows xP Workstation G faeratng Seaton a BARBARA Windows XP Workstation i amp Users and Groups Windows 95 98 False O Users BRIANAZ Windows XP Workstation Windows NT False Groups CCT Windows XP Workstation Windows 2000 o S Alerting Options CHRIS Windows XP Workstation windows 2003 Palos os General Options DAVIDY Windows xP Workstation Windows XP False os Database Maintenance Op DENNISM Windows XP Workstation Novell False g Tools EDWARD Windows xP Workstation Linux False Ze Enumerate Computers EMMANUELG DEV Windows XP Workstation E Services Ze Enumerate Processes EMMANUELG DEV2 Windows server 2003 Server Microsoft SQL Serv False 3E DNS Lookup FAXSRY Windows server 2003 Server Primary Domain Cc False 3 Whois FILESERVER Windows server 2003 Server Backup Domain Ce False k eet FSERVER Windows 2000 server Workstation Apple file protocol s False 5 a R GFILAPTOP Windows XP Workstation Servers sharing prir False A aai i HP 2100 windows 95 98 ME Workstation eee a has HP LASERJET 5 Windows 95 98 ME Workstation Toar 9 Version Information Workstations False 5 How to purchase rii ae Windows for workg False Support Center 4 b Knowledge Base Start gathering information GFI L Nguard N S S Getting the computers of gfimalta 5 GFI L Nguard P S C Ready Found 69 computers GFI LANguard E L M GFI Network Server Monit Screenshot 146 Enumerate computers General Tab op
131. h the replies received it can verify if the remote server s POP3 protocol is working properly This check can also be configured to physically log on to a specific mailbox and check for the number of emails present in a folder within the accessed mailbox This will verify that the POP3 service is indeed running accessible and delivering the required service to end users The POP3 check also supports logon to the POP3 mailbox using SSL Through SSL you can secure the transmission session by electronically authenticating each end of an encrypted transmission POPS Mailserver Malbox Check Check that the POPS Server is running on the target computers Can aleo be used to check the number of emails ina mail box Specify the settings which will be used to establish a connection to the POPS server Patt ih 10 Timeout 7000 millisecond Requires an encrypted connection 55L Mailbox accessibility After successtul connection to the PUPS server check the mailbox accessibility J Perform server authentication Specify mailbox logon credentials in the nest dialog M Mail count in folder fless than If 0 2 Click here to load a sample Back Next gt Cancel Screenshot 40 POP3 server check parameters dialog The POP3 Mailserver check requires the following parameters Manual Configuring monitor functions 43 z3 4 2 6 Port Specify the TCP port to be used when connecting to
132. he name of the user whose events are to be filtered i e filter events by user Description contains string Specify the string to search for in the file contents i e filter event by content string Check only events which happened in the last x minutes Specify this value to filter events occurring during the specified period of time i e filter events by time of occurrence 62 Configuring monitor functions Manual Use wildcard to indicate all any criteria 4 5 2 File Existence GFI Network Server Monitor can check for the existence of a particular file on a target computer as well as search its contents for particular strings This is particularly convenient when checking for results of scheduled batch jobs and other logging information New Check File Existence Check that the file exists and optionally check if it contains a particular text we Check that the file UNC path NSMINSTALLDIR Order txt does not exist f exists M File must contain the following string not case sensitive WAAL gfi Cor a You can use the check targets tag in the file path Back Next gt Cancel Screenshot 58 File existence check parameters dialog A File Existence function requires the following parameters File UNC Path Specify the path to the file which is to be checked in UNC format e g server share today_job_results txt Does not exist
133. he required SMS alert details including the SMS text message and the recipient s number Clickatell then converts this email to SMS and sends it to the intended recipient For more information visit http www Clickatell com brochure products api_smtp php Alerting Options E ma il Network SMS a Specity settings for available SMS systems through which SMS alerts will be sent SMTP server ripsmtoserver SMTP port 25 From myselamnydoman com To smatamessaging click atell com CC ka Optional settings Edit Retries 3 tire 3 Format SMS message coed eso Screenshot 110 Clickatell Email2SMS Service configuration dialog Requirements No specific hardware is required for this SMS messaging method The only true requirements are 1 You must be subscribed to the Clickatell SMS gateway service This service costs about 4 euro cents per message To subscribe visit http www Clickatell com central campaigns redir php cid 8 70 2 The SMTP server configured in the properties of the Clickatell Email2SMS service must be able to send emails over the Internet 5 GFI Network Server Monitor cannot send SMS alerts through Clickatell Email2SMS A Service if no Internet connection is available or when your Internet connection is down Configuring the Clickatell Email2SMS Service To configure the Clickatell Email2SMS Service 1 Right Click on the Alerting Options node and select
134. hecks from to existing folders ssesessseescssscesocescesceesoee 37 4 Configuring monitor functions 39 AT MAR FOGUCUION oera EE EEE EEEE E EEEE EEEE ES 39 4 2 Network Internet monitor functions sssssessseseesesseeseesoesoesoeo 39 4 3 SNMP monitoring checkS sesseeseesscesoeescesseeescesoeesoesscesoeeseeeee 55 4 4 Windows OS generic CNECKS ccccecceccceccncceeceeceeccecceeceseceecess 56 4 5 Windows operating system CHECKS ccecceccceccecceccenceecescceecees 61 4 6 Windows applications CHECKS cecceecceccecceeceeececceeceeceeeceecees 73 4 7 Windows OS databases CheECKS cceccceccceccceecceceeeceneceeeceeeees 76 4 8 Terminal Services CHECKS cscccncccncccnsccnsccnsceesceesceesceesceesces 78 4 9 Linux Unix OS generic checks cccee sees ces ccecceccescesceeccesceecees 80 4 10 Linux Unix Operating System Checks cece cece ccc ec ceeceeceeeceecees 82 5 Check folders 93 Bel AOU TION excise cacuaces ccovetesscovenceseccetcusteauteaseececanseaqutesanesaceuar 93 Del Creating NEW folders cc saccceictsascewrscwstawnacenesesunwcwenteencwieweewsesanoens 94 5 3 Configure properties of existing folders ccc cece cece cece ceeeceeceees 95 54 Deleng TOMS nciteccsnatssviesscwseworsnteossewetaeaineetneraretersinwesncsaaeer 95 Dad MOVNO TOIKGIS c s2cecncsseaswassadesunssanieceeceresenesecenqnscesesacasecseane sien 95 5 6 Searching for fOlders cccccecccccccccec
135. http lt IP address or computer name gt 11695 list html 5 The lt P address or computer name gt in the URL is the Name IP of the computer where J GFI Network Server Monitor is installed By default the normal view opens up in the All checks page This page displays the status of all checks currently configured in GFI Network Server Monitor The navigation and information layout are identical to those of the Monitoring Check status feature in the configuration program For more information on how to navigate through the information on display refer to Viewing the state of checks from the GFI NSM configuration section in this chapter Manual Monitoring checks status 707 Mobile device view htt a 27 0 0 1 11695 mobile html GFI Network Server Monitor 7 0 Engine status Started Last update 1 12 2005 11 12 04 AM Presenity failed monmtoome checks TRUASOH ICMP Ping Failed THMOASON File Existerce file r Yaron tt Failed Screenshot 100 Monitoring checks status view for mobile devices The Mobile device view displays information in a layout suitable for viewing on small displays Such displays are commonly found on small portable devices for instance mobile phones and PDAs To inspect your network status in Mobile device view open your Internet Explorer and type in the following URL http lt IP address or computer name gt 11695 mobile html In both normal and mobile
136. ialing code 44 you should try 12345678 4412345678 004412345678 Format SMS pager message 1 Right Click on the Alerting Options node and select Properties 2 Click on the SMS tab and then click on FORMAT SMS MESSAGE Message Format SMS Message Format Subject Message EDATES amp TIME Check ZCHECK NAME ZIZ CHECK TARGET Status SCHECK RESULT Reason CHECK EXPLANATIONS IMPORTANT Maximum SMS message size i 160 characters Format Plaintexst Bich text HTML Cancel Screenshot 117 SMS Pager Message Format Window 3 Make the necessary changes to the SMS message and click on OK to accept changes For more information on variables and message templates formatting refer to the Message Template section in this chapter 7 10 Message templates Alert messages templates can be customized by clicking on the Format Message button present in the Email Network and SMS Pager pages of the NSM Global Alerting options Message templates can be built up using text and variables Variables are substituted each time a message is sent out and must be enclosed within e g DATE when specified in message templates The following are variables that can be included in message templates DATE date in mm dd yyyy format TIME time in hh mm ss format CHECK_NAME the display name of the check as seen in the configuration
137. ight processes using more than the specified limit Refresh list frequency Specify the time interval in seconds at which the list of processes will be refreshed Logon Credentials Specify logon credentials if any required to connect to host computers The following parameters are required in the Advanced tab view Highlight processes Specify the list of processes which you need to highlight in the derived list of processes This is convenient to find any known unwanted process such as viruses which are running on a remote computer or vice versa to confirm if a particular process such as a virus shield is running Hide Processes Specify the list of processes that you do not want to display in the derived list of processes To retrieve the list of running processes 1 Specify the name IP of the computer from where to retrieve the processes 2 Specify if you want to display the percentage CPU usage and indicate if processes using more than a specified CPU usage value are to be highlighted Specify the percentage CPU usage value to be used as reference 3 Set the refresh rate at which the list will be updated 4 Specify logon authentication details if any 5 To highlight particular processes click on the Advanced tab and specify the process names one for each line The specified processes will be highlighted in yellow and displayed in the list 6 To hide any known processes f
138. in admins group You can also check user accounts locked out disabled etc computer accounts groups group membership organizational units and so on A subset of NTDS NT4 based SAM account database can be queried too Additional Network Support Tools Additional Network support tools have been included in GFI Network Server Monitor to help you troubleshoot your network These tools include 4 Introduction Manual Enumerate Computers function Searches your network for a list of domains workgroups and constituent computers Enumerate Processes function Searches for processes running on local or remote computers DNS Lookup function Resolves Domain Names to their corresponding IP address Whois function Looks for information related to a specified domain or IP address Traceroute function Shows the network path that GFI Network Server Monitor used to reach a target computer SNMP Audit Performs an SNMP Audit in order to define weak strings SNMP Walk Allows you to receive SNMP information from an SNMP Server Reporting GFI Network Server Monitor allows you to create reports that detail the availability of your network resources Such reports can be created in HTML as well as in XML CSV if they need to be imported by other favorite applications Other features Allows you to specify maintenance periods to avoid alerts being sent during scheduled maintenance Allows you to store check
139. ion Monitors and restricts processor usage 2 Introduction Manual Directory size function Monitors and restricts the size of a specified directory File size function Monitors and restricts the size of specified files LDAP Query Checks the status of LDAP services on target computers Physical Disk Condition function Checks the physical health of disk drives on windows based target computers Disk drive function Monitors the physical status of specified disk drives Printer availability function Checks for the status of printers connected to target computers Process running function Checks that processes are running on specified target computers Users and Groups Membership function Monitors user groups against the presence of unauthorized users Built in checks for Windows applications Generic ISA Server check Monitors the status of ISA Server services Generic Exchange Server check Monitors the status of Exchange services and important performance counters Generic MS SQL ADO check Monitors the status of MS SQL databases using ADO Built in checks for databases ODBC function Checks the availability of a database using ODBC Built in checks for network Internet protocols and services HTTP function Checks the availability of HTTP and Https sites FTP fun
140. is information Body line 2 Specify your SMS gateway user name e g user JasonM Format this entry as follows user lt user name gt Body line 3 Specify your SMS gateway password e g password abcde Format this entry as follows password lt password text gt If you don t know your SMS gateway user name ask your SMS gateway provider to supply you with this information Manual Global alerting options 117 E If you don t know your SMS gateway password ask your SMS gateway provider to provide this information Body line 4 Leave as default This property contains the number of the SMS recipient i e the number where the SMS will be sent This value is automatically passed on by GFI Network Server Monitor through variable smsnumber which is substituted to text when the email is generated The contents of this property are formatted as follows to smsnumber Body line 5 Leave as default This property contains the text which must be included in the SMS These contents are automatically passed on by GFI Network Server Monitor through variable smsmessage which is substituted to text when the email is generated The contents of this property are formatted as follows text smsmessage 4 In the Retries entry box specify the number of times that GFI Network Server Monitor will try to send the email to the web based email to SMS provider should the first attempt fail 5 Click on OK
141. istration of the GFI Network Server Monitor Support Center B Knowledge Base i GFI LANguard N S S GFT LANguard P S C GFI LANguard 5 E L M fn GFI Network Server Monitor General Contains various utilities and tools which will enable you to keep your GFI Network Server Monitor builds up to date and running You can access latest news sources and support at GFI a well as license your installation m Screenshot 1 The GFI Network Server Monitor configuration The main GFI Network Server Monitor configuration display is divided into two windows Tools Explorer window left view Contains nodes check folders and tools required for the configuration and running of GFI Network Server Monitor Event Window right view Multipurpose window in which the contents and options related to the nodes selected in the Tools explorer left window are displayed e g Clicking on Monitoring Check Status node in the Tools Explorer will display the status of monitoring checks in this window The GFI Network Server Monitor configuration module can be installed on any local or remote workstation server running Windows 2000 or higher GFI Network Server Monitor configuration connects to the GFI Network Server Monitor engine for retrieval of monitoring data 1 3 3 Network Server Monitor Attendant The GFI Network Server Monitor attendant module is the service responsible for web result updates
142. ith the vendor Some vendors provide great details on what each piece of information means others though their devices support SNMP provide no documentation on it at all Manual Network tools 159 Es SNMP will help malicious users learn a lot about your system making password guessing J and similar attacks much easier Unless this service is required it is highly recommended that SNMP is turned off Ei GFI Network Server Monitor 7 0 Miel Eile Tools Help E Tools Explorer q IP address 178 16 130 15 Object ID f Retrieve GFI Network Server Monitor Sd e aaa ow escriptior 10 180 Name Community string to query ss ook Use default community string public HB Monitoring Checks Status El amp Program Configuration am f Use altemative community string le U 4G oa rectory E pn Groups Ge mib 2 Eh experimental el T Alerting Options wl iy General Options ial iy Database Maintenance Uptions Ea Tools feres Te Enumerate Computers HE snmp ie Ae Enumerate Processes ae DNS Lookup Ae Traceroute Re SNMP Audit get Se SMMP walk Hi General Screenshot 154 SNMP Walk Setup window In most cases SNMP should be blocked at the router firewall so that Internet users J cannot SNMP scan your network It is possible to provide alternative community strings 1 Specify the following parameters IP address Ent
143. k space on local and remote computers A Check that the Drive on the target cormputer s C does not use more than the following hard disk space has at least the following free hard disk space fi 024 KE Z li Click here to load a sample Back Next gt Cancel Screenshot 88 Disk Space check parameters dialog A Disk Space function requires the following parameters Check that the Drive Specify the drive to be checked Does not use more than the following hard disk space Enable this option and specify the maximum disk space in KB MB or GB allowed for use on this particular drive i e the check will fail if the used disk space exceeds the specified value Has at least the following free hard disk space Enable this option and specify the minimum free space value allowed on this particular drive i e the check will fail if free disk space is less than the specified amount 4 10 10 Daemon check GFI Network Server Monitor can check if a target daemon is running on a target Linux Unix computer Daemons are background programs that run without human intervention to accomplish a specific task usually providing a service The daemon check uses Secure Shell SSH to remotely execute a Linux Shell script which determines the state i e running or stopped of a specific daemon 90 Configuring monitor functions Manual New Check Daemons Checks if daemons are running on a target cormputer s
144. l options Manual Virtual Directory Creation Wizard Access Permissions What access permissions do you want to set for this virtual directory Allow the following i Read Run seripts such as ASP Execute such as ISAPI applications or CGI Write Browse Click Next to complete the wizard Back Cancel Screenshot 123 Setting permissions 4 Next we need to set the access permissions Mark Read only Do not mark any of the other check boxes Click on Next to finish the Virtual Directory Creation Wizard 5 Right click on the newly created virtual directory located under the web root of your web site server and select Properties nsmremotemonitor Properties EI Virtual Directory Documents Directory Security AMIR Headers Custom Errors When connecting to this resource the content should come from fA directory located on this computer A share located on another computer A redirection to a URL Local Path C Program FilesSGFIAMetwork Server blon Browse Script source access i Log visits i Read Index this resource Write O Director browsing Application Settings Application name Defaut Application Create Starting point Default Web Sites ontiguration F Execute Permissions Hone Application Protectia Medium Pooled Unload Cancel Amply Help Screenshot 124 Setting Virtual Directory properties
145. logs to text file Allows you to setup dependencies to avoid receiving multiple alerts when the servers or services on which other computers depend are down or unavailable 1 3 GFI Network Server Monitor components GFI Network Server Monitor is a client server application based on a central monitoring service able to run on Windows NT or higher This application monitors servers and workstations in your LAN WAN or even outside your enterprise without the need of any other additional software This software architecture allows for high reliability and scalability to monitor both large and small networks GFI Network Server Monitor consists of 3 main modules which are NSMUI exe Network Server Monitor configuration and user interface NSMENGINE exe Network Server Monitor engine service multi threading engine able to run 24 checks at a time NSMATTENDANT exe Service which controls web result monitoring web server access etc 1 3 1 Network Server Monitor Engine The GFI Network Server Monitor Engine is a windows service that polls the servers in your LAN WAN for availability at specific time intervals This is a multithreading service allowing 24 simultaneous checks to take place at the same time GFI Network Server Monitor only makes use of the protocols and application layers available in the Operating System for running its checks thus no agent software installation is required on the servers to be monitored 1
146. me and what IP this resolves Host Information known technically as the HINFO usually includes information such as hardware and what OS runs on the specified domain most DNS entries do not contain this information for security reasons Aliases return information on any A Records the Domain might have MX Records known also as Mail exchangers records show which mail server s in order are responsible for this domain NS Records indicate which name servers are responsible for this domain In addition it is possible to specify alternative DNS servers 12 4 Whois This tool looks up information on a domain or IP address You can select a specific Whois Server from the options area or you can use the Default option which will select a server for you PE GFI Network Server Monitor 7 0 Fie Tool Help Voman names in the com and net domains can now be registered pany different competing registrars Go to l w DEFLTO Lonny ay XVZLTO ERP EERE ERE eee Monitoring Checks Status EHAE Program Configuration Doman Name GFLCOM pitas Groupe Whale Server Version 4 3 Registrar THE NAME IT CORPORATION DBA NAMESERVICES NET I Groups cemsin eames nme com eng Whois Server whois aitdomains com Sip Alerting Options with many diferent competing Referral URL hito www aidomains com 2 berate iio eres Name Server SERVER1 GFLCOM EH Tools Domain Name GELOOM Name Server SERVERS G
147. message to Mo Recipients Configured HETE Double click on alert type ta specify recipients Screenshot 23 Alerts Setup Dialog These alerts can be sent in two situations When a monitoring check fails after a configurable number of errors the monitor check is considered as failed When a monitoring check has recovered from the Failed state since GFI Network Server Monitor can recover a server device it can be useful to send an alert to the operator to inform him her that the previous error is no longer present About email alerts To use SMTP email alerts the GFI Network Server Monitor service must have access to an SMTP compliant mail server GFI Network Server Monitor also supports SMTP servers that require SMTP authentication such as the Microsoft Exchange llS SMTP server SMTP AUTH is a protocol that is used to verify that you are a user on the SMTP server GFI Network Server Monitor is RFC 821 and RFC 822 SMTP AUTH compliant Ee GFI Network Server Monitor does not require IIS to support e mail it communicates _f directly to the SMTP server using the SMTP protocol About network alerts GFI Network Server Monitor makes use of Net Send or Net Popup to send messages over the network Only computers that support NetBIOS can send and receive network messages NetBIOS messages can be sent to users and or computers B About SMS pager alerts GFI Network Server Monitor can send SMS messages
148. mp N guard H S 7 downloadable tram the GFI web site This procedure will require an internet connection in order to connect to the GFI web site 0 es please check for a newer version of GFI N S W 7 on the GFI web site f Ao thank you do not check for a newer version and continue with the current installation Cancel Screenshot 3 Check for latest build 4 Choose whether you want the installation wizard to look for a newer version of GFI Network Server Monitor on the GFI website or click Next to continue with the current installation In the license dialog read the licensing agreement carefully Mark I Accept the Licensing agreement and click on Next to continue 8 Installing GFI Network Server Monitor Manual if GFI Network Server Monitor 7 Setup fo Import configuration setup Import configuration settings from an older installation Previous installation of GFI ALS MM detected Do vou want to import pour previous configuration files or re configure the application Import settings used in alder build C Make a clean install Cancel Screenshot 4 Import settings from an older installation The following stage is required only if GFI Network Server Monitor 6 or higher have been previously installed on your computer 5 Choose whether you want to import configuration settings from an existing installation or else continue with a new clean installation Click on Next
149. n Monitors specified variables on remote computers or devices via the SNMP GET message Introduction 3 Built in checks for Linux Unix OS Generic Secure Shell SSH check Allows you to create custom monitor functions which can be remotely executed on Unix Linux based computers through the Secure Shell SSH service running on that computer File existence function Checks for the existence of a particular file on Linux Unix based computers e g results of scheduled batch jobs CPU usage function Checks and restricts processor usage on Linux Unix based target computers Directory size function Checks and restricts the size of a specified directory on Linux Unix based target computers File size function Checks and restricts the size of a specified file on Linux Unix based target computers Printer availability function Checks the status of network printers connected to Linux Unix based target computers Process running function Checks if a specified process is running on Linux Unix based target computers Users and Groups Membership function Monitors user groups on Linux Unix based target computers against unauthorized users Disk Partition Check Checks the state of mounted drives on Linux Unix based target computers Disk space function Checks and restricts the available hard disk space on Linux Unix based target computers Daemons function Checks the state of a partic
150. na Gplions Mo actions taken o Tis General Options Database Option Sii Tools 2 bep Enumerate Computers Se Enumerate Processes HES JASON Le a eh e 5S ABC Lid Ae Traceroute 5D Network Zone 1 Ae SNMP Audit D ANDREM ee SNMP Walk E ANGELICA EGS General E E DAVIDNE offi Version Information BES E Licensing JASON g How to purchase E JENSTEST von Support Center E G RODION Knowledge Base E Network Zone 2 GFI LANguard H 5 5 ketok Fane an g GFI LANguard P 5 C EEE A GFI LANguard S E L M ae zi Screenshot 93 Monitoring Checks status home page GFI Network Server Monitor allows you to view the state of monitor checks directly from its configuration program To view this information click on the Monitor Checks Status node This by default opens the Status Monitor Home page in the events right hand side window The home page displays all Failed checks as well as the last 10 actions that GFI Network Server Monitor has performed The information on display also includes The current state of the monitoring engine i e started or stopped The date and time when each check failed The reason for this failure e g if a required file is not found during a file existence check the reason displayed would be File does not exist Manual Monitoring checks status 97 The icon on the left hand side of listed checks indicates the relative check status For more information on the
151. nfigured from the check properties or inherited from the properties of the folder where the checks are stored For further information on how to inherit properties please refer to the Inherit properties from folders section in this chapter Manual Configuring GFI Network Server Monitor 27 3 4 1 Configure general parameters Properties TMJAS0N ICMP Ping can ping General Check Parameters Logon credentials Actions Dependencies Maintenance Check details ET Check Mame TMJASON ICMP Ping can ping Check Description Check availability of a target computers Target a1 Inherit target computer from parent folder The monitoring check will apply to the following computer Hostname P TTMIASON Scan Frequency Inherit scanning frequency from parent folder Run the monitoring check once every 2 minutes minimum 5 seconds Error Threshold P Inherit error threshold from parent folder Consider this monitoring check as a fall after E Emors Screenshot 19 Check properties dialog To specify the general parameters of a monitor check e g Check Name and Target Computer 1 Right click on the check to be configured and select Properties By default the check properties dialog will open in the General tab 2 Specify the following parameters Check details The monitoring check name e g Fileserver Availability Check and relative function description e g Ping the Fileserver t
152. nfiguring monitor functions Manual 4 2 12 Configuring the SMTP Server details Server Information General Specity the settings of the SMTP server to which a connection will be established Hast name lP ECH ECK_TARGET Fort 25 Timeout 3000 This server requires an encrypted connection 55L M Outgoing server SMTP requires authentication C Use credentials set in the falder check f Use the following credentials User name WRX Password Screenshot 48 SMTP Server configuration dialog Click on the Configure button of the relevant section to specify the following parameters The Host name IP parameter contains the details of the SMTP Server to which the connection will be established This parameter cannot be changed and it is configured to acquire its value from the CHECK_TARGET variable This variable takes its value directly from the Target Computer field in the Check properties This means that you must specify the correct Target Computer details i e the hostname IP of your SMTP server in the Check properties gt General tab Otherwise the check will fail since it will not know which target to query 3 Port Specify the TCP port through which the connection will be established The SMTP Port is by default set to 25 Timeout Specify the connection timeout value This value defines the time interval required for a connection to take place If the connection is not est
153. ng folders To move a folder 1 Right click on the folder that you wish to move and select Cut 2 Go on the preferred destination and select Paste You can also drag and drop the folder from its present to target location 5 6 Searching for folders Find Folder Find what lisas EET Match Whole Word Race Screenshot 92 Find folder dialog The Find Folder tool allows you to search and locate folders in your folder tree To start a folder search 1 Right click on the Monitoring Checks Configuration node and select Find Folder 2 In the Find Folder dialog specify the required search string This can be the complete folder name as well as any character s which are present in the name of the required folder To locate only those folder names which match exactly the specified criteria select the option Match Whole Word Manual Check folders 95 3 Click on Find Next to start the search The Find Folder tool will identify and highlight every occurrence matching the specified string Keep clicking on Find Next until you locate the required folder 4 To stop the search click on Close 96 Check folders Manual 6 Monitoring checks status 6 1 Introduction You can view the current state of monitoring checks in three ways 1 From the GFI Network Server Monitor configuration by clicking on the Monitoring Check Status node For more information refer to the
154. ng the monitoring of thie check i Settings concel Apo _ Screenshot 24 Actions dialog with Inherit options enabled 1 Right click on the check to be configured and select Properties By default the check properties dialog will open in the General tab 2 Click on the Actions tab If the nherit alert parameters from the Parent folder option is selected see above screenshot unselect it and click on Settings in the Alerts area Manual Configuring GFI Network Server Monitor 27 Settings Alerts General Alerts g M When the check fails Send an emall to AS MAdrnristratars C Send a network message to ASM Adrnnistratars C Send 4 SMS message to NSM Administrators MOTE Double chick on alert type to specify recipients Send failure alerts f Only once after the failure Once every f minutes as long as the check continues failing If When the check recovers fram a failed state Send an email to HSM Administrator Send a network message to Mo Recipients Configured C Send 4 SMS message to Mo Recipients Configured NOTE Double check on alert type to specify recipients Screenshot 25 Alerts setup dialog 3 Choose the event for which alerts must be sent Select When the check fails option to send alerts whenever this check fails Select When the check recovers from a failed state option to send alerts when the monitoring ch
155. ngs for available SMS systems through which SMS iB alerts will be sent select 3M5 ZE a SMTP server rnipsmtoserver SMTP port 25 From myseliamnydoman com To emal ernailtosmsprovider com CC F Optional settings Edit Retries 3 tire 3 Format SMS message cnet eso Screenshot 111 Generic SMS service configuration dialog Requirements No specific hardware is required for this SMS messaging method The only true requirements are 1 You must be subscribed to an SMS gateway service 116 Global alerting options Manual 2 The SMTP server configured in the properties of the Generic SMS service must be able to send emails over the internet GFI Network Server Monitor cannot send SMS alerts through the Generic SMS service if no Internet connection is available or when your Internet connection is down Configuring the Generic SMS service provider template To configure the Generic SMS service 1 Right click on the Alerting Options node and select Properties 2 Click on the SMS tab and from the SMS System dropdown select Generic SMS service provider template 3 Double click on the property which you want to configure e g SMTP server and specify the relative parameters in the Edit Property dialog When configuring properties always specify the details supplied to you by your SMS gateway provider The Generic SMS service requires the following parameters
156. nitor functions 83 New Check Folder Size Check disk space used by a folder on a target cormputer s S Check that the size of the folder including subfolders bin does not exceed the following size fi 024 KB Z Uses a Linus shell script via SSH to determine the folder size Back Next gt Cancel Screenshot 82 Directory folder Size setup window A Directory Size function requires the following parameters Directory Name Specify the path to the directory to be monitored e g user personal Directory size Specify the maximum size in KB MB or GB allowed for this directory 4 10 4 File size Check GFI Network Server Monitor can check the size of files on target computers running on Linux Unix This function can be used as a disk quota manager which can send alerts when a specific file exceeds the specified size e g you can receive alerts when the system status log file exceeds the specified size enabling you to free used disk space 84 Configuring monitor functions Manual New Check File Size Check the size of 4 file on a target computer s S amp S Check that the size of the file febopassid does not exceed the following size fi 024 KB Z Back Next gt Cancel Screenshot 83 File size check parameters dialog The File Size function requires the following parameters File name Specify the complete path to the file which needs
157. ns percentages of all status types for all selected checks between the specified tine frame Back Cancel Help Screenshot 144 First Stage of the report wizard Report Type dialog To generate an Availability Summary Report 1 Launch the report wizard and select the Availability Summary Report option 2 Specify the rest of the required settings in the same way as described for the creation of an Availability Detail Report For more information refer to the Availability Detail Report section in this chapter Manual Reporting 151 E GFI Network Server Monitor Summary Report Microsoft Internet Explorer File Edit View Favorites Tools Help i Back gt T x E A Pd Search y g Favorites g2 B La rel es iS ServerMonitor Availability Report Summary From 01 07 2005 to 0103 2005 Depender Depdender on Hot License unavailable Mamtenante maintenance hold monitored Limit Server Down Uncertain My ANDREM Disk Space C drive ANDREM Event Log Service AMDREM GFI Content Security Attendant Health Check AMDREM GFI LANgquard ALS hd 6 0 attendant service ANDREM GFI LANguard ASM 6 0 engine service AMDREM GFI LAN quard NSS 6 0 attendant service T Ty my ANDREM GFI FAXmaker Ty T Ty A MIDA Ehi GFL A hlanard 0 hra 0 min 0 00 0 hra 0 mir 0 00 Ohrs 0 min 0 00 Ohrs 0 mir 0 00 hre 0 min 0 00 Ohrs 0 min 0 00 0 hra min
158. o check if it is available Target The name or IP address of the target computer on which this check will run e g FILESERVER or 192 168 1 10 Scan Frequency The time interval between consecutive executions of this monitoring check e g Specify a scan frequency of 10 minutes if you want to run this check every 10 minutes Error Threshold The number of consecutive times that this check must fail before an action is triggered e g Specify an Error Threshold of 3 to allow a check to fail 3 consecutive times before the check is classified as failed and alerts etc are triggered Check failures occurring within the specified error threshold limit are known as errors GFI Network Server Monitor only defines a check as failed when the number of errors exceeds the error threshold The error threshold is necessary to avoid continuous false alarms triggered by check timeouts associated with slow network connections or delays in connection in extremely busy targets e g File servers and Mail servers during peak hours 22 Configuring GFI Network Server Monitor Manual 3 4 2 Configure check functional parameters The check functional parameters are the test settings that define the role of a monitoring check i e each type of monitoring check requires its own configuration settings and parameters For further information on functional parameter setups please refer to the Configuring monitor functions chapter in this m
159. o setup alternative or certificate authentication credentials 1 Right click on the check to be configured and select Properties By default the check properties dialog will open in the General tab 2 Click on the Logon Credentials Tab If the Inherit authentication and access credentials from Parent folder option is selected unselect it and choose the Alternative Credentials option or the Certificate Authentication option instead 3 Specify the user name e g JasonM and the password or the full path to the certificate file e g etc passwd cert_file 4 When ready click on Apply to accept the current configuration 24 Configuring GFI Network Server Monitor Manual Alerts and actions Properties TMIASON File Existence file SoNSMINSTALLDIR o Order txt General Check Parameters Logon credentials 4ctions Dependencies Maintenance Alerts A E Inherit alert parameters from the parent folder Specify the alert parameters to use on the occurence of important events during the monitoring of this check Settings Aun external file 3 Inherit run external file parameters from parent folder Specify the run external tle parameters to use on the occurence of important events during the monitoring of this check Settings Reboot Computer Restart Services 3 Specify the reboot computer restart services parameters to use on the Occuren
160. of physical memory in bytes available for system use process allocation Value must be Select the operand that will be used for comparing the Performance Counter value to the comparison value specified Comparison Value Specify the value with which the performance counter value will be compared 4 4 3 Command Line executable output This function checks the text output of a command line tool application in order to determine if it is functioning correctly Manual Configuring monitor functions 59 New Check Command Line Executable Output Checks the text output of a command line tool to determine proper we functioning of the target cornputer s Run the file at location C Aiwindows System32 Ping exe 7 with the following parameters wyw ofi com The check will succeed if the command line output of the above executable contains the string specified below does not contain the string specified below pe a Click here to load 4 sample Back Next gt Cancel Screenshot 55 Command Line Output check parameters dialog The parameters required for this function are Run the file at location Specify the complete path to the command line tool file which must be executed e g C Windows System32 Ping exe With the following parameters Specify additional parameters required by the specified tool e g the IP address name of host to which the ping will be sent
161. of working time e Screenshot 135 Working Hours Setup dialog To setup working hours click on the Working hours tab and then click on the working hours that you need to mark unmark TIP To mark unmark a whole day click on the day e g MONDAY displayed on the left of the hours setup grid Marked w hours indicate working time TIP To mark the same hour for a whole week click on at the top of the relative hour column 10 2 4 Define alerts to be used You can specify what alerts if any are to be sent on the occurrence of important events during and or outside of working hours This is based on the working hours specified for this user e g you can configure GFI Network Server Monitor to send SMS Pager alerts to this user ONLY when an event occurs outside normal working hours For further information on how to setup the working hours for a user please refer to the Working Hours section in this chapter Manual Users and Groups 143 ASMAdministrator Properties General Working hours Slerts Member or Cei Specify the types of notifications this user is to receve Specity the types of alerts this user should receve for events which happen during working hours or outside working hours Example configure the user to receive SMS alerts when outside of working hours orly Events happening Events happening during working outside of working hours hourz E mail notifications mj m Network mes
162. older return to the home page by clicking on the Home link located at the top left of this page 98 Monitoring checks status Manual Viewing all the checks GFI Network Server Monitor 7 0 Eile Tools Help do i FE Tools Explorer q GFI Network Server Monitor G A Monitoring Checks Configquratic ABCLTD ef TMJASON f g DEF LTO o h ZLTO Monitoring Checks Status Hg Program Configuration Ely Users and Groupe g Groups vel os Alerting Optians a iy General Options _ Database Maintenance Of E Tools ie Enumerate Computers Ae Enumerate Processes RE Traceroute Ae SNMP Audit ae SNMP Walk Fi General ffl Version Information fh Licensing How to purchase bau Support Center 2 Knowledge Base s GFI LANguard M 5 5 a GFI LANguard P S C ae GFI LANguard 5 E L M s GF Network Server Monit Of x SECURITY amp MESSAGING SOFTWARE iMi ServerMonitor Status All Checks E E JASOH E E 05 and Services Checks E amp Domain Services Checks More Information Date Time This folder contains no monitoring checks L Status Check Hame ES amp Hardware Checks L Status Time More Information 7 E2005 On Hold 45455 726005 Pha Check Hame Date Disabled JASON Disk Space C drive CA Disabled Jazon Print Spooler On Hold Jazon Print Server Important 45455 Failed Events Event Log PAEAS Pha 4 34 55 Ti26r00s Pha C Disabled On Hold A Disabled
163. onsidered to be available 86 Configuring monitor functions Manual New Check Process Running Check that a process ie running on a target computer s Check that the following process Is running E Uses a Linus shell script via SSH to determine whether the specified process is Inning Back Next gt Cancel Screenshot 85 Running Process check parameters dialog A process check requires the following parameter Process Specify the name of the process to be monitored e g init 4 10 7 Users and groups membership Check GFI Network Server Monitor inspects groups and group membership against intruders which could pose a vulnerability threat to your network system e g Intruders in Domain Administrators group can give themselves administrative rights Manual Configuring monitor functions 87 New Check Users and Groups Membership Check group membership on a target computer s Specify the authorized members of a group Group NSMAdmin Grp Allowed members Jasonk Andreti separated by commas E Only the names in the Allowed members list are supposed to be members of the group If other users are found in the group the check will fail Use this check to be alerted if your network was compromised and an Intruder adds himself to an administrative group This check uses a Linus shell script via SSH to determine the members of a specihed group Back Next
164. ou can configure user name email address mobile number pager number and the computer name s from where network messages should be sent from the user properties You can also define the working hours of a user and decide what alert if any is to be sent depending on the time that the important event occurred i e during or outside of working hours You can create a group of users to notify more than 1 person and avoid having to specify multiple users for each check you create This makes it much easier to change the users to notify afterwards since you just need to change the group membership GFI Network Server Monitor 7 0 File Tools Help t gt rE f He Tools Explorer Name oOo ca GFI Network Server Monitor amp jm Ept blontornng Checks Configuration J GFIMALTA lerting Options Screenshot 133 Users and Groups folders 10 2 Users 10 2 1 Add a new user 1 Right click on the Users folder under the Users and Groups node and go on New gt User 2 Specify the parameters required in the user properties as described below Configure user properties User parameters are defined in the user properties dialog which opens automatically whenever a new user is being added or can be opened when necessary by right clicking on an existing user and selecting Properties Manual Users and Groups 141 ASMAdministrator Properties General Working hours Alerts Member or s Specify the general
165. ou have written a monitor function in VBscript you must add it in the Network Server Monitor Manager as a check To do this 1 Right Click on Monitoring Checks Configuration and go on New gt Monitoring Check New Check VE Script Ei Use your own function in WYBecipt as a monitoring check Script location C Program Files GFiSNWetwork Server bonito amp 0 Script VB Function to execute GetCpullsage VB Function parameters Double click on the parameter line to specify a value for it Parameter Value Description rs SCHECE_TAR Pass on Target Computer Marne ap CPUD Pass on CPU number Usage Threshold value Edit script E IMPORTANT Sting parameter values must be enclosed into double quotes Back Next gt Cancel Screenshot 160 VBscript check parameters dialog 2 Select Generic VB Script and specify the following parameters Script location Specify the path to the VBScript file which will be used The script should contain the function specified in the Function name field and should return True 1 in case of success or False 0 in case of an error 166 Writing your own monitoring functions Manual Function name Specify the function that GFI Network Server Monitor service will be calling from the specified script file VB Function Parameters Double click on the line where the additional parameter values required by this function a
166. p Window Screenshot 151 Whols tool results Screenshot 152 Traceroute Setup window Screenshot 153 The SNMP Audit tool Screenshot 154 SNMP Walk Setup window Screenshot 155 Export Configuration settings Screenshot 156 Import configuration settings Screenshot 157 Version Information Screenshot 158 Check for Newer Builds Screenshot 159 Licensing details Screenshot 160 VBscript check parameters dialog Screenshot 161 Add Parameters dialog 1 Introduction 1 1 Introduction to GFI Network Server Monitor GFI NSM GFI Network Server Monitor is a network and server monitoring tool that allows administrators to monitor the network for failures or irregularities automatically With GFI Network Server Monitor you can identify problems and fix unexpected conditions before your users or managers report them to you GFI Network Server Monitor maximizes network availability by monitoring all aspects of your servers including UNIX LINUX servers workstations and devices routers etc When it detects a failure GFI Network Server Monitor can alert you by email pager or SMS as well as take corrective action by for example rebooting the computer restarting a service or running a script or external file GFI Network Server Monitor can also choose the type of alert to be used depending on the time that an important event e g check failure occurs and also in relation to the working hours you specify during the setup of
167. pen in the General tab 2 Click on the Maintenance Tab If the nherit maintenance times parameters from Parent folder option is selected unselect it and specify the operational maintenance periods for the target computer being monitored e g The screenshot above shows the maintenance schedule setup for a target computer which is down between 21 00 and 23 00 hrs all week for data backups and between 8 00 and 12 00 hrs every Saturday for hardware and software maintenance Marked w time intervals indicate operational times during which the monitoring check can be run 3 Click on Apply to accept the current configuration TIP 1 To mark unmark a whole day click on the name of the day e g Monday at the left of the hours grid on display TIP 2 To mark the same hour for a whole week click on at the top of the column representing the required hour 3 5 Inheriting check properties About property inheritance In GFI Network Server Monitor a parent folder is a folder which contains monitoring checks Parent folders have properties identical to those configured in monitoring checks In fact such folder properties can be configured and then passed on to any all checks contained in the folder i e they can b inherited 34 Configuring GFI Network Server Monitor Manual All properties except for the Check details and Check functional Parameters can be inherited from a parent folder The
168. puter specific checks Some type of checks e g http https are not computer specific While the web server may be running on a computer in your domain when querying a website you will not specify the target computer but the domain to query When this is the case you will be asked to select a folder under which to put the newly created checks 20 Configuring GFI Network Server Monitor Manual New Check Select Target Folder Select the folder in which the monitoring check will be created S amp S List of available folders A lt Rogt folder H ABC Ltd DEF Ltd Create new folder NOTE The check you selected to be created it not computer based Does not require a target computer to be specified Back Next gt Cancel Screenshot 18 The Select Target folder dialog B Refer to Configuring Monitor Functions chapter for more information on the type of checks supported by GFI Network Server Monitor 3 4 Configure monitor check properties About monitor check properties Monitoring checks require parameters which define their performance E g the Scan Frequency defines the time interval between consecutive runs of a monitoring check These parameters also pre define the actions that GFI Network Server Monitor must trigger when a check succeeds or fails e g Alert parameters designate the type of alert to be sent including its recipient s Parameters can be directly co
169. puters that you wish to monitor The Network Monitor Engine is multi threading and can run 24 checks at a time This software architecture allows for high reliability and scalability to monitor both large and small networks Setup monitor checks using wizards Check setup wizards help the user to quickly set up an efficient monitoring system using the built in checks available in just few steps It is also possible to create a batch of checks simultaneously using the Quick Start Wizard By default the Quick Start Wizard can automatically generate monitoring checks for target computers running Windows or specific Linux OSs including SUSE Mandrake Redhat and Fedora Property inheritance By default GFI Network Server Monitor organizes all checks in folders Through property inheritance it is possible to specify central properties common to all checks to be contained in a folder e g target computer and have those properties propagate down to the checks contained in that folder Alerts administrators via email pager or SMS When it detects a failure GFI Network Server Monitor can send alerts via SMS pager email or a network message SMS messages are sent through either an SMS service provider SMSC directly Manual Introduction 1 through a connected GSM phone modem or using an Email to SMS service such as Clickatell GFI Network Server Monitor can also choose the type of alert to be sent depending on the time that an important event
170. r wall be returned IF you want you can configure to consider all Processing Error values as elther Error or Success Consider undetermined result as Processing Error default Consider undetermined result as Error cancel ao Screenshot 119 Uncertain Results setup GFI Network Server Monitor can be configured to convert uncertain results to a definite state i e Success or Error To specify how GFI Network Server Monitor will handle uncertain results 1 Right Click on the General Options node and select Properties By default the properties dialog will open in the Uncertain Results tab options 2 Determine uncertain results by Enabling If result cannot be determined consider result as Uncertain default to leave uncertain results unhandled Enabling If result cannot be determined consider result as Error to handle uncertain results as failed Enabling If result cannot be determined consider result as Success to handle uncertain results succeeded In this case the same conditions specified on the successful execution of a check will apply 8 3 Web Server settings You can use the GFI Network Server Monitor built in web server to remotely view the status of your network 128 General options Manual General Options Uncertain Results Wieb Server Frosy Server Logging Gs Configure the in built web server for
171. r settings Screenshot 121 Specifying an alias for the virtual directory Screenshot 122 Pointing to the GFI NSM web folder Screenshot 123 Setting permissions Screenshot 124 Setting Virtual Directory properties Screenshot 125 Specify default document Screenshot 126 Select authentication method Screenshot 127 Setting permissions Screenshot 128 Proxy Server Setup Window Screenshot 129 Log file setup Window Screenshot 130 Database Options Screenshot 131 Ms Access backend properties dialog Screenshot 132 MSDE MS SQL Server backend properties dialog Screenshot 133 Users and Groups folders Screenshot 134 User Properties dialog Screenshot 135 Working Hours Setup dialog Screenshot 136 Alerts Setup Dialog Screenshot 137 Members of tab Screenshot 138 Group Properties dialog Screenshot 139 Specify report interval Screenshot 140 Select the period to be covered by report Screenshot 141 Specify which checks to include in the report Screenshot 142 Choose the report format required Screenshot 143 The availability detailed report Screenshot 144 First Stage of the report wizard Report Type dialog Screenshot 145 The availability summary report Screenshot 146 Enumerate computers General Tab options Screenshot 147 Enumerate Computers Advanced tab options Screenshot 148 Enumerate Processes setup window General Tab Screenshot 149 List of Highlighted Processes Screenshot 150 DNS Lookup setu
172. re to be specified Parameters will be passed to the function according to their position in the list A starting from 1 Edit Parameter Parameter value CHECK_TARGET M Parameter description IT arget Computer Hame a String parameter values must be enclosed into double quotes cence _ Screenshot 161 Add Parameters dialog Specify the parameter value and description Parameter values can be extracted from system variables e g ZUSERNAME upon execution of the function or directly specified as a String e g JasonM You can make changes to the selected script by clicking on the Edit script button Enclose string parameter values within quotes e g CPUQO 14 4 WMI Windows Management Instrumentation If you plan to write monitor functions based on WMI Windows Management Instrumentation be sure you have WMI installed on the GFI Network Server Monitor server and on the target computer server that you want to monitor WMI is by default included as part of the Windows 2000 2003 operating system only For NT4 systems download the file for free from the Microsoft website GFI has collected more than a hundred WMI samples You can use these samples as a base for new monitor functions that you write yourself You can find them on the GFI website 14 5 ADSI Active Directory Service Interfaces GFI Network Server Monitor can check several Directory Services including Active Di
173. rectory and NTDS NT4 SAM database directory services You can program GFI Network Server Monitor to check user accounts locked out disabled etc computer accounts groups group membership organizational units and so on If you plan to write monitor functions based on ADSI Active Directory Service Interfaces be sure you have ADSI installed on the GFI Network Server Monitor server and on the server that you want to monitor ADSI allows you to access Windows 2000 2003 Active Directory but also NT4 User information from the SAM database and other User Databases ADSI is part of the Windows Manual Writing your own monitoring functions 167 2000 operating system and it s not part of NT4 For NT4 please download the file from the Microsoft website ADSI is available for free GFI includes a sample script that uses ADSI called ads vbs In addition GFI provides some sample ADSI scripts on the website You can use these samples as a base for new monitor functions that use ADSI 168 Writing your own monitoring functions Manual 15 Troubleshooting 15 1 Introduction The troubleshooting chapter explains how you should go about resolving any software issues that you might encounter The main sources of information available to users are The manual most issues can be solved by reading this manual GFI Knowledge Base articles Web forum Contacting the GFI Technical Support 15 2 Knowledge Base GFI maintains a
174. reenshot 61 DNS Server Service and display name Screenshot 62 CPU usage check parameters dialog Screenshot 63 Directory Size check parameters dialog Screenshot 64 File size check parameters dialog Screenshot 65 LDAP Query check parameters dialog Screenshot 66 Physical Disk check parameters dialog Screenshot 67 Printer availability check parameters dialog Screenshot 68 Running Process check parameters dialog Screenshot 69 Users and Groups check parameters dialog Screenshot 70 ISA Server check parameters dialog Screenshot 71 Exchange server check parameters dialog Screenshot 72 MS SQL ADO check parameters dialog Screenshot 73 ODBC administrator with sample database configured Screenshot 74 ODBC setup with sample database Screenshot 75 Generic ODBC properties Screenshot 76 Terminal Services Port Check parameters dialog Screenshot 77 Terminal Services Physical Logon check parameters dialog Screenshot 78 SSH check parameters dialog Screenshot 79 The parameters dialog Screenshot 80 File Existence check parameters dialog Screenshot 81 CPU usage setup window Screenshot 82 Directory folder Size setup window Screenshot 83 File size check parameters dialog Screenshot 84 Printer check parameters dialog Screenshot 85 Running Process check parameters dialog Screenshot 86 Users and Groups check parameters dialog Screenshot 87 Disk Partition check parameters dialog Screenshot 88 Disk Space check parame
175. related to the event which triggered the alert By default the message body includes the following information e PRODUCTNAME email alert Product short name i e GFI N S M e Date DATE The date when the alarm was triggered e Time TIME The time when the alarm was triggered e Check name CHECK_NAME The monitor check which triggered the alarm e Target computer 2CHECK_TARGET The computer on which the event occurred e Status CHECK_RESULT The current state of the monitor check which triggered the event E g Failed Manual Global alerting options 107 e Explanation 2CHECK_EXPLANATION Details on the result of the executed check Format Define the message format by selecting one of the following Plain text Send the email in plain text gt Rich text Send the email in HTML For more information on variables and message templates please refer to the Message J Template section in this chapter 7 3 Global settings for network alerts GFI Network Server Monitor makes use of net send to send network alerts Make sure _ that you enable the Messenger service svchost exe k netsvcs on the computers which will send and receive network messages Network alerts are configured from the user properties For more information on the configuration of network messaging please refer to the Configure user properties section in the Users and Groups chapter
176. rget server s Description Screenshot 11 Specify the services provided by the target computer 3 Based on the operating system selection GFI Network Server Monitor brings up a set of applicable roles for that operating system Select any additional roles that the target computer s have within your network Click on Next to continue Manual Configuring GFI Network Server Monitor 15 Quick Start Wizard monitored Step 3 5 Specify additional applications installed which need to be Specify third party applications which are running on the target server s Roe O O C CSY Description OOOO O O E EGF Software Ltd GFI L Mguard S E LM fei GFI LANguard N S 5 GFI LANguard P 5 C E ea GFI LANguard N S M GFI Web Monitor O GFI FAxmaker O 4 GFI MailEssentials O GFI MailSecurity GFI Mail amp rchiver gt 0 S Symantec Q Y Norton Antivirus 2005 gt 0 N Moorman C N Norman Virus Control v5 C Wa Kaspersky Lab C Ma Kaspersky AntiVirus for Windows File rey See ee ee E ee lt Back Next gt Cancel Screenshot 12 Specify additional applications that require monitoring 4 Select any additional important service applications installed on the target computer s Quick Start Wizard Step 4 5 Specify the server s names Sj if Specify for which computers the monitoring checks will be created TES T Sener 3 Add TMJason TEST Server 1 Remo
177. rigger other actions e g run an external file whenever the load of a specific processor exceeds the maximum usage allowed CPU Usage Check global CPU usage on a target computer s Masximurn global CPU usage allowed 50 a Processor cpun a Requires WM on the monitoring and target computers Click here to load a sample Back Next gt Cancel Screenshot 62 CPU usage check parameters dialog A CPU Usage function requires the following parameters Maximum global CPU usage allowed Specify the maximum CPU usage allowed on the target computer Processor Specify which CPU will be checked CPUO is the default value for computers having one processor 4 5 6 Directory Folder Size GFI Network Server Monitor can check the disk space used by a directory folder on target computers You can use this function to implement a disk control quota system which notifies you when a specific folder exceeds the maximum size specified 66 Configuring monitor functions Manual New Check Folder Size Check disk space used by a folder on a target cormputer s S Check that the size of the folder including subfolders C Nwindows E does not esceed the following size fi 024 KB Z a ou can use the check _banget tag in the folder path Use this function to implement an effective but low cost quota system Back Next gt Cancel Screenshot 63 Directory Size check par
178. rk Server Monitor can check the availability of SMTP mail servers The SMTP Mailserver check initiates a handshake connection to the remote SMTP port and through the replies received it can verify if the remote server s SMTP protocol is working properly This check can also be configured to physically log on to the server where applicable and gain access to the SMTP service Once logon is authorized the SMTP check can also send a physical test email to a target email address This will verify that the SMTP service is indeed running accessible and delivering the required service to end users The SMTP check also supports logon to the SMTP server using SSL Through SSL you can secure the transmission session by electronically authenticating each end of an encrypted transmission 44 Configuring monitor functions Manual SHTP Malserver Check Checks that the SMTP server running on the target computers accept outgoing email requests Specify the settings that will be used to establish a connection to the SMTP server Port 25 Timeout i p000 millisecond Requires an encrypted connection 55L Server functionality After successful connection to the SMTP server check the server s functionality jv Perform server authentication Specify mailbox logon credentials in the next dialog M Send an email to one or more recipients J asonta46CLtd com a Click here to load a sample Back Next gt Cancel S
179. rmation General Specify the settings of the IMMAPYPOPS server to which a connection will be established Type IMAP Host nameIF ZCHECK_TARGETZ Select Port Moo o Timeout 3000 This server requires an encrypted connection SSL Outgoing server MAF POFA requires authentication C Use credentials set in the falder check f Use the following credentials User name WRX Password i The host namelP can be set to 2CHECE TARGETS 20 that the target will be the folder check target Cancel Screenshot 49 POP3 IMAP Server configuration dialog Click on Configure and specify the following parameters Type Specify the type of mail server that you want to connect to i e POP3 or IMAP Hostname IP Specify the name IP address of the POP3 IMAP server to which this check will connect By default this parameter is configured to acquire its value from CHECK_TARGET variable This variable gets its value directly from the Target Computer field in the check properties If required specify an alternative target or use the Select button to choose the required POP3 IMAP server from the list of active servers on you network E When using 2CHECK_TARGET make sure that you specify the correct Target Computer details i e the name IP of your POP3 IMAP server in the check properties gt General tab Otherwise the check will fail since it will not know which target to query 54
180. rom being displayed click on the Advanced tab and specify the process names in the Hide processes list one process per line Manual Network tools 755 7 Click on Start to start enumerating processes Name PID CPU Usage Physical Mem amp wmipryse 2436 64 1 85 Mb 0 364 3 94 Mb nemreprt a Pe 0 6 68 MME 1 32 0 55 Mb m paint 3320 U 20 23 Mb 3 95 30 11 Mb StatusClient 34 060 1 66 MME 0 36 1 11 Mb Photoshop 3352 Z 96 95 Mb 19 334 168 06 Mb OUTLOOK daot U 12 71 Mb 2 4e 12 13 Mb ALAN namui 1624 13 454 38 62 Mb eog 43 81 Mb alg 242d oO 0 14 Mb OU Ose 1 06 Mb cic 1532 0X 0 33 Mb 00E 4 15 Mb javaw 196 UE 6 12 bib 1 28 19 38 Mb cess G40 UX 1 56 ME 0 31 1 92 Mb nemwebsry AASB 0 0 83 Mb 0 16 69 Mb kwSFrod 4020 Z 2 ME 0 39 3 2 Mb wuauclt 365 Us 0 55 Mib 0 11 4 36 Mb lsass fell UX 2 57 Mb 0 49 3 96 Mb PureText 2500 Us 0 21 Mb 0 04 0 52 Mb svchost 164 UX 0 09 Mb 002 2 32 Mb nem_attendant 4188 0 2 49 Mb 0 493 12 47 Mb System 4 UX 0 04 Mb UO 0 Mb dimar 260 ika 0 2 Mb 0 04 1 46 Mb AN Idle 0 TOO 0 02 Mb Ux U Mb is wmplaper 40 2r ga Mb ae 4 MMB 4 Screenshot 149 List of Highlighted Processes 12 3 DNS lookup This tool helps resolving domain names to their corresponding IP address During the DNS lookup process this tool also enumerates additional information such as Aliases MX and NS Records PE GFI Network Server Monitor 7 0 iof x File Tools Help
181. rough SSL you can secure the transmission session by electronically authenticating each end of an encrypted transmission IMAP Malserver Check Check the availability of an IMAP server by connecting and authenticating to a mailbox and retneving the number of mails from the IMAF folder Specify any additional parameters which GFI Network Server Monitor i to use to connect to the IMVAP Server on the target conmputer s Port Ii 43 Timeout 7000 millisecond Requires an encrypted connection 55L Mailbox accessibility After successful connection to the MAF server check the mailbox accessibility M Perform server authentication Speci mailbox logon credentials in the next dialog a Click here to load a sample Back Next gt Cancel Screenshot 38 IMAP server check parameters dialog The IMAP check requires the following parameters Manual Port Specify the TCP port to be used when connecting to the IMAP mail server IMAP default port is 143 Timeout Specify the connection timeout in milliseconds The check will fail if a connection is not established before the specified timeout passes Configuring monitor functions 47 B Requires an encrypted connection SSL Select this option if you want to encrypt the data during transmission Login to mailbox Select this option if you want to physically check whether a mailbox on your mail server can be logged on to
182. roups node right click on the group to be deleted and select Delete 146 Users and Groups Manual 11 Reporting 11 1 Introduction Out of the box GFI Network Server Monitor includes a dedicated reporting tool This tool allows you to create reports that detail the availability of your network resources You can create reports directly in HTML or generate XML CSV reports that you can export to your favorite application You can use the report templates included in GFI Network Server Monitor to extract monitor data from the database backend and generate detailed or summary reports based on a particular period of time 11 2 Availability Detail Report The Availability Detail Report includes an overview of all changes in check state that occurred across a specified period of time Other details included in this report specify the length of time a server or service was in a particular state making it easy to define the relative up down time To generate an Availability Detail Report 1 Go on Start gt GFI Network Server Monitor 7 program group gt GFI N S M 7 Reporter This launches the Reports Wizard Click on Next to start creating the report GFI Network Server Monitor Reports Wizard Report Type Select which type of report to generate Select the type of report to generate This report type will contain all status changes including a description for each statue change of all selected checks between the sp
183. rting parameters required by GFI Network Server Monitor for sending Email Network and SMS Pager alerts From this node you can Specify which mail servers can be used to send email alerts In addition you can format and define the contents of the email message Specify SMS Pager settings and format the message to be used when sending SMS Pager alerts Format the message template used for email network and sms pager alerts 7 2 Mail server settings GFI Network Server Monitor needs to know which mail server s can be used to send email alerts Although alerts can be sent through only one mail server you can specify alternative servers which can be used in the event of a mail server failure 104 Global alerting options Manual 4lerting Options Email Network SMS Specify the mail server settings to use when sending email alerts Specify one or more mall servers to use when sending email alerts m order of priority The alternative mail servers will only be used when mail servers With higher priority cannot be contacted or return errors MAILFASSAY gfimalta corn BUP_MailServerl gtinalta com BUF MailServer ghiusa com Old MailServer g com Move up Move down Add Remove Edit Format Email Message concel_ Apo _ Screenshot 102 Email Alerts configuration dialog By default the server at the top of the mail servers list has the highest priority and is used to
184. rver Monitor Proxy Server parameters which are configured from the General Options node For more information on proxy server parameters please refer to the Proxy Server settings section in the General Options chapter New Check HT TP SHTTPs Check the availability of HTTP and HT TPs sites UAL httpfs A paws gfi com Use server verification https for this site Check for availability only f Check that the page f contains the following text does not contain the following text Network Server Maritor Use http web site authentication MOTE The credentials to be used are specified in the next dialog Use proxy server a Use a UAL string like dormainnamne com 1010 toa connect to a port other than the default port port 80 Click here to load 4 sample Back Next gt Cancel Screenshot 36 HTTP HTTPS check parameters dialog Should the HTTP HTTPS site require authentication GFI Network Server Monitor will pass the username and password specified in the Logon Credentials of the monitoring check For more information on authentication details please refer to the Logon Credentials section in the Configuring GFI Network Server Monitor chapter Manual Configuring monitor functions 39 An HTTP HTTPs function requires the following parameters URL http s Specify the location of the HTTP HTTPS site in URL
185. ry easy to write your own monitor functions in VBScript Use the following guidelines when writing a new function The routine must be a Function not a Sub The Function must return True 1 False 0 or Unknown 1 Optionally use the EXPLANATION system variable to add your own explanation to the result of the function this EXPLANATION is shown in the client program each time the check is made All variables must be dimmed except EXPLANATION EXPLANATION is a GFI Network Server Monitor system variable automatically dimmed by the GFI Network Server Monitor service The function must be written according to the following template Const retvalUnknown 1 FunCULON FUNCTION 1 varl vars soep Varn If Not Pre condition Then EXPLANATION Unable to determine Function 1 retvalUnknown Else Manual Writing your own monitoring functions 165 Itt condition Then EXPLANATION Yes it is true because Function 1 True Else EXPLANATION No it s not true because FUNCLLON 1 False Ena If Ena If End Function where Function_i is an arbitrary name for the function You can save this function in either one of the standard VBS files i e ads vbs exchange vbs hardware vbs os vbs or sample vbs or in a new VBScript file In case of a new file ensure that your VBS file is accessible via the GFI Network Server Monitor Share 14 3 Adding a monitor function written in VBscript After y
186. s you to evaluate GFI Network Server Monitor for 30 days z You must have a GFI Network Server Monitor license for every server that you wish to monitor Entering the license key should not be confused with the process of registering your company details on our website This is important since it allows us to give you support and notify you of important product news Register on http www gfi com pages regfrm htm z3 2 4 Changing NSM Engine Service logon credentials after installation The GFI Network Server Monitor Engine Service account details are set up during the installation phase There is no way to change the service credentials from the GFI Network Server Monitor configuration application The only way to change such details is as follows 1 Start gt Settings gt Control Panel gt Administrative Tools gt Services 2 Double click on GFI Network Server Monitor 7 0 engine 3 Click on the Log On tab and make the required changes 4 Click on OK to exit Manual Installing GFI Network Server Monitor 13 3 Configuring GFI Network Server Monitor 3 1 Getting started with GFI Network Server Monitor B All configuration settings for GFI Network Server Monitor are carried out from GFI Network Server Monitor configuration Launch this configuration program from Start gt GFI Network Server Monitor program group gt GFI Network Server Monitor configuration Introduction to monitor checks Monitorin
187. sabled 26 07 2005 17 06 10 On Hald CA ANDREM GFI LANquard 4 5 5 6 0 attendant service Disabled 26 07 2005 17 06 10 On Hold CA ANDREM GFI LAN guard P 5 0 2 0 attendant service Disabled 26 07 2005 17 06 10 On Hald CA ANDAREM GFI LANguard 5 E L M 5 0 Alerter agent ser Disabled 26 07 2005 17 06 10 On Hold C4 ANDREM GFI LAN guard 5 E L M 5 0 Archiver agents Disabled 26 0 2005 17 06 10 On Hold CA ANDREM GFI LANguard 5 E LM 5 0 Collector agent Disabled 26 07 2005 17 06 10 On Hold C ANDREM GFI List Server Disabled 26 07 2005 17 06 10 On Hald FA ARIMDCkA CEI kd ID aanakinla Abba aut Pin BL IC INF Hone We 1 Ae U j Screenshot 98 Monitoring Check Status tab The GFI NSM Activity Monitor also includes a Monitoring Checks Status tab This displays information on monitoring checks such as the current state and the date time of the last change in state Since checks are stored in folders you can also choose to see only the checks which are contained in a particular folder of interest Folders are selected from the Folder Name drop 100 Monitoring checks status Manual down included at the top of the dialog For example to see all of monitoring checks which are configured in GFI Network Server Monitor irrespective of which folder they are contained in select All folders from the available drop down list 6 4 Viewing the state of checks from a web browser GFI Network Server Monitor also ships with a remo
188. sage alerts m mj SMS alerts E e ee Screenshot 136 Alerts Setup Dialog Enable the alerts that will be used when alerts occur during and or outside of working hours e g The screenshot above shows the settings for a user that will receive email alerts at any time an important event occurs as well as a Network alert if the event occurs during working hours and an SMS Pager alert if the event occurs outside of working hours 10 2 5 Add user to a group A user can be added to predefined groups You can create a group of users to notify more than 1 person and avoid having to specify multiple users for each check you create Users can be members of more than 1 group 144 Users and Groups Manual ASMAdministrator Properties Member of NSMAdrmiristrators Remove Cancel amb Screenshot 137 Members of tab To specify the group s to which this user will be added click on Add TIP You can make multiple selections of groups so as to add all required groups at one go 10 2 6 Delete users To delete users 1 Click on the Users folder under the Users and Groups node and select the user s to be deleted 2 Right click on the selection and choose Delete 10 3 Groups A Group contains a collection of users You can create a group of users to notify more then 1 person and avoid having to specify multiple users for each check you create This makes it much easier to add new alert recipients
189. se icons refer to the Check State Indicators section in this chapter The Status Monitor home page also includes a list of all the folders present in GFI Network Server Monitor This list is displayed at the bottom of the page GFI Network Server Monitor 7 0 lel Ps File Toole Help e gt e Tools Explorer m RGF SECURITY amp MESSAGING SOFTWARE GFI Network Server Monitor Monitoring Checks Configuration i ABC Ltd 3 OS and Services Checks H E Application Checks Home List of folders ABC Ltd mpenn Of Wak ServerMonitor Folder Contents ABC Ltd eo ISASERVER H E DEF Ltd EL Network Zone 1 BBS ig ANDREM Status Check Hame Date More Ini ee a n ah cies CA Disabled Jason Server Service afo2005 ee On Hold Domain Services Cl Fh E Hardware Checks 7 ae 4 Disabled jasonyfi com Email Route Bf2005 i On Hoal A Disabled HTTP HTTPS ww gfi com S 5 2005 On Hold oof WebServer Checks vee EJ Application Firewal E Mail Server Check n Database Backer H E ANGELICA E DAVIDNF H E JASON a irae tee Screenshot 94 The Folder contents page To view the status of the checks contained in a folder click on the folder name This will open the folder contents page which shows information on the checks located in that folder This information includes the present status of these checks To select another f
190. se include Scan Frequency Logon credentials Alerts and Maintenance parameters among others For further information on parent folders please refer to the Check folders chapter in this manual 3 5 1 How to set a folder to inherit properties from a parent folder For a folder to inherit properties from a parent folder select the Inherit from parent folder option present in the check properties that can be inherited To inherit the alert settings from a parent folder 1 Configure the alert parameters on the folder For more information refer to the Check folders chapter in this manual 2 Select the monitoring check s that will inherit the alert parameters Right click on the selection and choose Properties TIP You can select and set up multiple checks simultaneously by holding down the CTRL or SHIFT button on the keyboard and selecting the required checks Properties TMIASON File Existence file SoNSMINSTALLDIR o Order txt General Check Parameters Logon credentials 9 chions Dependencies Maintenance Actions y M Inherit alert parameters from the parent folder Specity the alert parametere to use on the occurence of important events durna the monitoring of this check i Settings Aun external file M Inherit run external file parameters from parent folder Specii the run external tile parameters to Use on the occurence of important even
191. snumber smsmaker com This parameter includes variable smsnumber which is substituted to the number of the SMS recipient when the template email is generated For example if an SMS must be sent to a recipient with number 88885555 the email is sent on 8888555 smsmaker com GFI FAXmaker will then send the SMS on the number specified in the email address Subject Optional parameter Specify the text which you want to include in the template email s subject field 4 In the Retries entry box specify the number of times that the FAXmaker SMS service will try to send an SMS alert should the first attempt fail 5 Click on OK to save your configuration settings 7 7 Clickatell Email2SMS Service Fl Network E Server Monitor p SMS via GSM Template Email a Phone nae Laptog with oer Clickatell web based SMS Gateway 7 SMS gateway o e 6 e ee nee ee TabletPC with A i SMS Gateway Template Emai GSM Cell Phone Smart or oJ phone SMTP Mail Server Figure 4 SMS alert flow via a Clickatell Email to SMS service Manual Global alerting options 173 The Clickatell Email2SMS Service allows GFI Network Server Monitor to relay SMS text alerts via Clickatell a web based SMS service which sends SMS messages worldwide Whenever an event triggers an SMS alert GFI Network Server Monitor sends a template email via SMTP to Clickatell s SMS gateway This template email contains all t
192. stination mailbox This means that if you set the check email delivery value to 30 seconds this check will access the destination mailbox two times per minute until the email is found or until the test email delivery is timed out You cannot configure a Check email delivery value which is greater than the specified timeout value The test email delivery timeout value This is the time during which the check will verify if the test email was delivered to the destination mailbox In other words this is the time allocated for the test email to travel between the SMTP server and the destination mailbox If the email is not delivered to destination within the specified time a timeout occurs and the Email route check will fail Optionally GFI Network Server Monitor can delete the test email once the delivery is confirmed To automatically delete the test email select the Delete sent email once delivery is confirmed option at the bottom of the Email Route check parameters dialog The Email Route check is successful ONLY if the test email is present in the destination mailbox This means that on heavy traffic or slow networks you must configure enough delay between the sending and the verification of delivery stages to allow enough time for the test email to arrive to destination Make sure that the email client of the recipient i e the person to whom you have addressed the test email is not open Otherwise the test email might
193. t Excel Oracle FoxPro Paradox SyBase Informix Openlngres InterBase Progress IBM LANDP DB2 and AS 400 B To monitor a database via ODBC you must first setup a System DSN entry to the database you wish to monitor on the server running GFI Network Server Monitor 76 Configuring monitor functions Manual AODBC Data Source Administrator Ei UserDSN system DSN File OSH Drivers Tracing Connection Pooling About System Data Sources Add SAD Sh Syeterdnalzer MySQL Driver CAOReVS6 CA Oracled v3 6 Remove CASS SQL Server ii CRAsMLUY36 CAR AML v3 6 Configure Ree Microsoft Access Driver mdb An ODBC System data source stores information about how to connect to the indicated data provider A System data source is visible to all users on this machine melding WT services Cancel Apply Help Screenshot 73 ODBC administrator with sample database configured A system DSN entry is setup as follows 1 Go to Administrative tools gt Data Sources ODBC to launch the ODBC administrator 2 Click on the System DSN tab then click on Add It is important that you select System DSN and not User DSN otherwise the service A will not have access to the data source database ODBC Microsoft Access Setup Ei Data Source Hame Northwind DE Description Test Database Database Cancel Database Ch WESTON WIND MDE Create Repair Compact Help
194. t a target computer which is switched off GFI Network Server Monitor is not able to determine the available disk space due to a situation outside the context of that check Other situations which can cause an uncertain result are timeouts over a slow network or firewall blocking the communication between GFI Network Server Monitor and the target computer When such situations occur monitoring checks are placed in an uncertain state E When a check is in an uncertain state no actions are generated i e no alerts etc Manual Use the General Options gt Uncertain Results tab to configure GFI Network Server Monitor on how to treat uncertain results Checks in an uncertain state can be transformed into Success Failed checks state depending on your monitoring needs Monitoring checks status 103 Global alerting options 7 1 Introduction Pa GFI Network Server Monitor 7 0 File Tools Help o Tools Explorer q l GFI Network Server bonito Et e Monitoring Checks Configuration GFIMALTA Bas i TMJASON To modify the alerting options click on Properties E JASON iii Properties ed Ly I5 Modify the alerting options Monitoring Checks Status 3 Program Configuration EF HSM Users and Groups veer SFr zers Ban a Groupe i Alerting Options fee i General Options bias il Database Option Screenshot 101 Alerting Options node The Alerting Options node contains the general ale
195. t will check the physical health of the digk dives on the target computers running Windows a WARNING This check i bated on a script which requires WMI to be installed on both this computer and the target computer Back Next gt Cancel Screenshot 66 Physical Disk check parameters dialog No parameters are required for this function 4 5 10 Printer availability GFI Network Server Monitor monitors the availability of network printers by checking their status definition Supported status definitions include Running In Test Power Off Offline and Power Save lf the Printer Status is not equal to Running or Power Save then GFI Network Server Monitor will consider this printer as being down You can configure this function to send alerts to the recipients concerned whenever a printer is down To run this check you must configure the printers to be monitored as network printers J on the target computer 70 Configuring monitor functions Manual New Check Printer Availability Check the status of a printer connected to a target computer s Printer Display Name as displayed on the target computer s no UNC H P_SP_TMJASON a In the Printer Display name feld use the printer display name as defined on the remote computer s for instance HP Laserdet BL WARNING This check i based on a script which requires WMI to be installed on both this compuber an
196. tabase Maintenance Opti agt Tools fovee Enumerate Computers Y Yersion Information GFI Network Server Monitor 7 0 Copyright fe 2000 2005 SFI Sothware Ltd Version 7 0 Build 20051007 To Ae Enumerate Processes NOTE To check for newer builds of GFI N S W right click on General wersion Information and select Check for mewer build go General 5a Version Information z amp Licensing ve How to purchase a Support Center 2 Knowledge Base 4 GFI LANguard N 5 5 2 5 GFI LAN guard F S C T GFI LANguard E L M a GFI Network Server Monitor 2005 All rights reserved GFI Sotware Ltd Screenshot 157 Version Information Check the version of GFI Network Server Monitor from General node gt Version Information 162 Other features Manual ersion Information Properties Version Information GF Network Server Monitor 7 0 Copyright c 2000 2005 GFI Software Ltd GFI Network Server Monitor 7 0 A Windows WINIKE T eror has occured while retrieving product Updates information Error code 12111 Version 7 0 Build 20051007 Check for latest version on website Build Updates i Check for newer builds on startup cared toon _ Screenshot 158 Check for Newer Builds To check for newer builds right click on Version Information in the General Node and selecting Check for Newer Build
197. te web monitor This allows you to remotely view the status of checks via Internet Explorer over a network or Internet Through the remote web monitor you can examine the status of your network from virtually anywhere both within and outside the company s building By default the remote web monitor supports two views These are the Normal view and the Mobile Device view Normal view A GFI Network Server Monitor 7 0 Status Monitor Microsoft Internet Explorer File Edit View Favorites Tools Help S gt E Search Sp Favorites OZ n Home Status All checks iat ServerMonitor Status All Checks E i ABC Ltd E amp 05 and Services Checks L Status Check Hame Date Time More Information oT ore JASON GFI LANguard MSM 3 04 49 W Disabled e atendite B o2005 Phi On Hold O Disabled JASON SFI LANguard BLSM 55 0015 3 04 49 On Hold t 6 0 engine service Phi op a JASON Kaspersky Anti virus 3 04 49 a oe for Window s Workstations w5 Maa Phd ae mh or 3 04 50 Le Disabled JASON Event Log Service o of2005 Phi Mn Hold GA Disabled JASON ICMP Ping a S 2005 i On Hold FO ed Ey a OE an Pe Oar nn zig 53 x OO Meme 7 Screenshot 99 Remote Monitor All checks page The Normal view displays information in a layout structured for viewing on normal sized screens e g computer monitors To inspect your network status in Normal view open your Internet Explorer and type in the following URL
198. ters dialog Screenshot 89 Daemon check properties dialog Screenshot 90 Nested Folders Screenshot 91 Folder properties dialog General Tab Screenshot 92 Find folder dialog Screenshot 93 Monitoring Checks status home page Screenshot 94 The Folder contents page Screenshot 95 All checks page Screenshot 96 Nested Folders Screenshot 97 Engine Status tab Screenshot 98 Monitoring Check Status tab Screenshot 99 Remote Monitor All checks page Screenshot 100 Monitoring checks status view for mobile devices Screenshot 101 Alerting Options node Screenshot 102 Email Alerts configuration dialog Screenshot 103 Mail server propertiesdialog Screenshot 104 Format Email Message Screenshot 105 Network Alerts Properties Screenshot 106 SMS Alerts dialog Screenshot 107 The in built GSM SMS Server properties Screenshot 108 Edit Property dialog Screenshot 109 FAXmaker SMS service configuration dialog Screenshot 110 Clickatell Email2SMS Service configuration dialog Screenshot 111 Generic SMS service configuration dialog Screenshot 112 NSM 5 SMS Server configuration dialog Screenshot 113 Providers tab Screenshot 114 Dial amp Modem properties tab Screenshot 115 SMSC Provider Setup Screen Screenshot 116 SMSC providers list Screenshot 117 SMS Pager Message Format Window Screenshot 118 General Options node Screenshot 119 Uncertain Results setup Screenshot 120 built in Web Serve
199. ters dialog A TCP IP check requires the following parameters Port Specify the TCP port number of the protocol to be checked by default port 80 end command when connected Enable this flag to send the specified command as soon as the connection is established Response must include the following string Enable this flag in order to check if the response message contains the specified string Timeout Number of milliseconds before the function will timeout Usually a connection to the server will be established within 1 second However some slow busy servers need more time Recommended value is 7000 milliseconds Manual Configuring monitor functions 49 4 2 11 Email Route check Step 2 Send test email via SMTP S Port 4 SMTP Setter Specific interwal which should allow enough time Forward test email for the test email to be to destination processed and delivered to mailbox destination Step 3 Verify test email delivery using POP3 IMAP POP3 IMAP Server server running GFI Network Server Monitor Figure 1 Email Route check operation The Email Route check verifies if your email services are working properly it does so by sending a physical email through a target SMTP server and checking for the arrival of the test email in a mailbox on a target POP3 Server New Check Email Route Check Ensures that the email is working properly by sending an email through an
200. the POP3 mail server POP3 Default port is 110 Timeout Specify the connection timeout in milliseconds The check will fail if a connection is not established before the specified timeout elapses Requires an encrypted connection SSL Select this option if you want to encrypted the transmission i e establish a secure session by electronically authenticating each end of an encrypted transmission Login to mailbox Select this option if you want to verify mail box authentication on your mail server Mail count in folder Select this option if you want to count the number of emails in a POP3 mail box In addition you must specify the Logical comparison operator State if the count should be equal to not equal to less than less than or equal to greater than greater than or equal to a specified value The value i e the number of emails to which the retrieved count will be compared to When the Login to mailbox option is selected alternative credentials will be required so that this check can remotely log on to the mailbox on your POP3 server The New Check Wizard automatically prompts you to configure these alternative credentials i e the user name and password during the creation of this check After the check has been created you can make changes to alternative credentials from the Check properties dialog gt Logon Credentials tab SMTP Mailserver check GFI Netwo
201. the file 13 2 Import configurations You can import all configuration settings except for the license key of another GFI Network Server Monitor setup e g from another server by using the Import configuration function This function conveniently avoids having to re configure the settings of GFI Network Server Monitor when you need to change the computer on which your current version of GFI Network Server Monitor is running B Since importing a configuration will overwrite all your current configuration settings we strongly recommend that you export a copy of your current configuration settings and keep it as a backup 1 Go on File gt Import Configurations Manual Other features 161 Import Configurations Configuration file locators c program files bak nem_ conf bak sml Browse Screenshot 156 Import configuration settings 2 Specify the complete path to the XML file containing the configuration settings e g NSM_Server2 Program Files GFl config_Backup xml or click on Browse to search for the file 3 Click on OK to import the specified configuration file 13 3 Version information Pal GFI Network Server Monitor 7 0 Miel Eile Tools Help gt m HE Monitoring Checks Status RGF SECURITY amp MESSAGING SOFTWARE Program Configuration Users and Groups e0 Users fees iets Groups see os Alerting Options wl os General Options l Heol a Da
202. the intended recipients In GFI Network Server Monitor monitoring checks are created using wizards A wizard called the Quick Start Wizard which can create a batch of checks has also been included This wizard enables you to quickly create a number of checks at one go depending on computer OS role etc making it possible for GFI Network Server Monitor to be up and running in the least time possible In GFI Network Server Monitor all monitoring checks are organised in folders You can configure each monitoring check individually or you can choose to configure all the checks in a folder simultaneously through property inheritance Property Inheritance allows you to set up important check parameters such as target computer within the folder properties and have these parameters passed on to the checks contained in that folder GFI Network Server Monitor also supports nested folders This allows for greater flexibility when creating monitoring checks structures that reflect the network layout you are monitoring by zone companies being served as well as check function 1 2 Key features Enterprise class architecture GFI Network Server Monitor consists of the monitoring service called the GFI Network Server Monitor 7 Engine the configuration and management UI program called GFI Network Server Monitor Configuration and a result monitoring service called GFI Network Server Monitor Attendant No agent software needs to be installed on the com
203. the process to be checked Operand Select the operand and specify the value to be compared with the result 4 5 Windows operating system checks 4 5 1 Event Log B This monitor function requires WMI to be installed on the computer running GFI Network Server Monitor as well as on the computer being monitored The monitor function will create a VBscript which uses WMI with the parameters you specify in the check parameters dialog WMI is only available on Windows 2000 and higher computers so this monitor function can only be used if both the GFI Network Server Monitor computer and the computer to be monitored are running Windows 2000 or higher GFI Network Server Monitor can read Windows Event logs on local or remote computers and can search their contents for specific Event Sources Categories Event ID s etc Manual Configuring monitor functions 61 New Check EventLog Check if a specited Windows event was generated on a target computers OY Query the following exent log Application This check will fail when an event with the below properties lis found Event IL E44 612 E vent type Information Warning Eror Jf Success audit fw Failure audit Event source Poo O O Event category Eoo O O User RO Description contains string Po M Check only events which happened in the last En MINEZ a ou can specity several event IDs separated by comas e g 576 640 Use the character
204. through an SMS Center via an attached modem directly through an attached GSM device e g cell phone or via a web based SMS gateway When an SMS alert is to be sent through an SMS Center GFI Network Server Monitor 26 Configuring GFI Network Server Monitor Manual uses the modem to dial in to the SMSC provider and deliver the actual SMS message s most countries have one or more SMSC service providers When an SMS alert is to be sent via a web based SMS gateway GFI Network Server Monitor generates an email containing all the alert details This email is then sent to the web based SMS gateway where it is converted to an SMS and forwarded to the intended recipient 3 4 4 Configure alert parameters Properties TMIASON File Existence file SoNSMINSTALLDIR o Order txt General Check Parameters Logon credentials Actions Dependencies Maintenance Aciones Speci the alert parametere to use on the occurence of important events durna the monitoring of thie check Settings Run external file M Inherit run external file parameters from parent folder Specii the run external tle parameters to Use on the occurence of important events durna the monitoring of this check Settings Reboot Computer Restart Services M Inherit reboot computerservices parameters fram parent folder y Specii the reboot computer s testart semices parameters to use on the occurence of important events duri
205. tions To setup the required parameters 1 Click on the general tab 2 Specify the domain where a search is to be made e g GFIMALTA 3 Specify the computers which need to be listed Select Enumerate All computers to display all computers in the domain Select Only these to specify which computers to look for Define selection criteria parameters to be used from the Operating System Computer services and Computer type options available 4 Click on the Advanced Tab and choose the search method by marking Enumerate from Active directory or Enumerate using Windows Explore Interface Manual Network tools 153 GFI Network Server Monitor 7 0 fel FS File Tools Help q Enumerate computers in domain Jofimalta Retrieve ALEXC DEVMCH 1 Windows xP Workstation GFI Network Server Monitor a Monitoring Checks Configuratic ABC LTD Options General Advanced ee ANDREIDEV 420SC Windows XP Workstation eee T v7 LTD g8 ANDREIZ Windows XP Workstation be acacia ANDREWZ windows XP Workstation Specify how you want to enumerate the list Monitoring Checks Status g Program Configuration os Users and Groups Q Users D Groups S Alerting Options amp General Options os Database Maintenance Of E g Tools Ze Enumerate Computers Ze Enumerate Processes 3 AUTORESPONDER Windows XP Workstation of computers
206. to query www google com Result processing Record values 203 21 F213 Interpretation of values Find all of the specified values ignore other values a The ONS server check supports querying for multiple return values which can be specitied by separating the values with a camma The check will fail both if an Unknown value is found or else if one of the specified values ie not found Back Next gt Cancel Screenshot 43 DNS server check parameters dialog The DNS server check requires the following parameters Type of record Specify the record type which needs to be defined by the DNS server This can be an A record or any other record type present in the drop down list Host Domain Name to query Specify the hostname or domain that you wish to resolve E g www google com Record values Specify the expected return value s This is the value string which will be compared to the value returned by the DNS Server i e the return value E g If an A record type was selected the check will query the DNS server to resolve the IP address of the host domain specified in the Host Domain to query field This query should return one or more IP addresses which will be compared to the IP s specified in the Record Values field Since a DNS query can return more than one IP address this check allows you to specify multiple return values separated by a comma e g 209 217 53 21
207. tor service the configuration module and all the required application files automatically To start an installation 1 Exit all Windows Programs and log on as Administrator 2 Launch the GFI Network Server Monitor installation wizard by double clicking on NetworkServerMonitor7 exe As soon as the welcome dialog is displayed click on Next to Start the installation Manual Installing GFI Network Server Monitor 7 i GFI Network Server Monitor 7 0 Setup lei GFI Network Server Monitor version 5 5 detected Please choose if you want to remove NSM 5 5 Setup has detected that GFI Network Server Monitor version 5 5 is installed Do you want to remove GFI Network Server Monitor version 5 5 prior to metalling GFI Network Server Monitor version 7 tes want to remove GFI Network Server Monitor version 5 5 prior to installing WEISIOM F No l do not want to remove version 5 5 prior to installing version 7 Cancel Screenshot 2 Previous Version Detected 3 The Installation Wizard starts by checking if you have previous versions of GFI Network Server Monitor installed on your computer Specify if you want to keep any previous installation detected or instruct the wizard to uninstall it for you if GFI Network Server Monitor 7 Setup lei Check for latest build availability Check for a newer version of GFI Network Server Monitor 7 This installation can check whether there is a newer build for GFI L a
208. triggered whenever a check fails 3 8 Move checks between existing folders To move checks from one folder to another 1 Select the check s right click on the selection and select Cut 2 Right click on the destination folder and select Paste 3 9 Copy checks from to existing folders To copy checks from one folder to another 1 Select the check s right click on the selection and select Copy 2 Right click on the destination folder and select Paste Manual Configuring GFI Network Server Monitor 37 4 Configuring monitor functions 4 1 Introduction As soon as the new check wizard is triggered you must select the required monitor function from the extensive list of built in functions included in GFI Network Server Monitor This chapter explains how to configure each built in function as well as how to create custom monitor functions using VB Scripts GFI Network Server Monitor groups monitor functions according to their respective role 4 2 Network Internet monitor functions This group contains functions that are used to monitor Network Internet protocols and services 4 2 1 HTTP HTTPs function GFI Network Server Monitor can check for the availability of HTTP and HTTPs sites through specified ports GFI Network Server Monitor can be configured to go through a proxy server and to pass access credentials when authentication is required These credentials can be specified as part of the GFI Network Se
209. ts durna the monitoring of this check Settings Reboot Computer Restart Services T M Inherit reboot computerservices parameters from parent folder Specii the reboot computer s testart semices parameters to use on the occurence of important events during the monitoring of this check Settings c e _ Screenshot 33 Monitoring check properties Actions tab setup 3 Click on the Actions tab and afterwards select the Inherit alert parameters from the parent folder option 4 Click on Apply to accept this configuration It is not possible to set a folder to inherit the parameters of a single alert method i e J you cannot inherit just the email alert parameters Manual Configuring GFI Network Server Monitor 35 3 6 Enable or disable checks Eil GFI Network Server Monitor 7 0 OP x File Toole Help amp gt mml e 2 eS Tools Explorer q m GFI Network Server Monitor Sat Monitoring Checks Configuration Application Checks Folders Inherited fro JJISASERYER Folders Specified in ABC Ltd 0S and Services Checks _ Polder Inherited fro Bo DEF Lid HTTP HTTPS gani a LIE HTTPS Disabled Nol used o ABC ltd By Jason Server Enable Services Disabled Inherited fro 2 xZ Lid My jason agfi com _ Manito Mow Email Foute Disabled Specified in New Folder cul New Folderi poi trnjasori Lan m Monitoring Checks Status Delete BR
210. twork Server Monitor 77 E The following stage is only required during a new clean installation 8 Specify the SMTP mail server details Hostname IP and Port as well as the email address where generic alerts will be sent Click on Next to continue You can define separate email alert addresses for each check from the check properties during configuration You can verify your settings by sending a test message Do this by clicking on Verify Mail Settings ie GFI Network Server Monitor 7 Setup lei Installation Type Choose the installation type that best suits pour needs Choose a database in which GFI Network Server Monitor 7 will store the status of the checks Into The status of the checks can be stored ir Microsoft Access M5 Access does NOT need to be installed C Microsoft SOL Server 7 or higher MSDE Note For larger networks it is recommended that you use Microsott SOL server 7 or higher or MSDE MSDE ts provided for free on the Microsoft Office 2000 P 2003 CD For more information please see the manual Cancel Screenshot 8 Select a database backend 9 Specify which database backend must be used to store the results of its monitoring operations You can choose between Microsoft Access Microsoft SQL Server 2000 or MSDE Click on Next to continue MS Access database backend usage is recommended for small networks For medium and larger networks usage of Microsoft SQL Server
211. uery service state service l a 2602005 17 0408 Warning ENDREM GFI LAN guard E L M 5 0 Alerter agent service Unable to query service state serice Af a 26 0 2005 17 0408 Warning SNDREM Microsoft Exchange Information Store 1 Unable to quer service state service MSExchar H 26 07 2005 17 04 08 Warning ANDRE M Microsoft Exchange Information Store Unable to query service state sevice MSE shana Screenshot 97 Engine Status tab The GFI N S M Activity Monitor opens up by default in the Engine Status tab This tab displays all the information related to the activity of the monitoring engine Such information includes The date and time of the activity The type of activity e g Error Warning etc A description of the event Icons on the left hand side of each event graphically indicate the event type These icons help you to easily identify the status without having to read the Type column details E GFI N 5 M Monitor Mie Engine Status Monitoring Checks Status CA ANDREM Disk Space C drive Disabled 26 07 2005 17 06 10 On Hald CA ANDREM Event Log Service Disabled 26 07 2005 17 06 12 On Hold CA ANDAEM GFI Content Security Attendant Disabled 26 07 2005 17 06 10 On Hald Cy ANDREM GFI FAXmaker Health Check Disabled 26 07 2005 17 06 05 On Hold CA ANDAREM GFI LANguard N S 6 0 attendant service Disabled 26 07 2005 17 06 10 On Hald CA ANDREM GFI LAN guard N S M 6 0 engine service Di
212. ular daemon on target computers running a Linux Unix OS Take corrective action automatically When an important event e g check failure occurs GFI Network Server Monitor can attempt to correct a problem by restarting a failed service reboot a target computer server or launch an executable batch or VBScript file Monitor processes services amp CPU usage GFI Network Server Monitor enables you to check for critical processes and services running on local and remote computers You can also monitor the CPU usage of a computer to ensure that applications are running properly Build custom network monitor checks using scripts Although GFI Network Server Monitor includes an extensive set of default monitoring functions you can build your own custom checks using a scripting language such as VBscript or shell scripts for Unix environments SSH Secure Shell is used for remote connections to Unix based computers In VBscript you can make use of WMI and ADSI WMI is an interface to a broad range of hardware software OS related properties of a computer allowing you to perform almost any check Using ADSI you can interface to Active Directory GFI Network Server Monitor includes a library of sample scripts and others are continuously being added to the GFI website Monitor users groups amp other Active Directory information Use GFI Network Server Monitor to monitor directory information For example monitor group membership of the doma
213. ule Dialog Screenshot 33 Monitoring check properties Actions tab setup Screenshot 34 Check Status display and relative options Screenshot 35 The Monitor Now dialog Screenshot 36 HTTP HTTPS check parameters dialog Screenshot 37 FTP check parameters dialog Screenshot 38 IMAP server check parameters dialog Screenshot 39 NNTP Server check parameters dialog Screenshot 40 POP3 server check parameters dialog Screenshot 41 SMTP server check parameters dialog Screenshot 42 NTP Time server check parameters dialog Screenshot 43 DNS server check parameters dialog Screenshot 44 ICMP Ping check parameters dialog Screenshot 45 TCP IP check parameters dialog Screenshot 46 Email Route check dialog Screenshot 47 The test email details dialog Screenshot 48 SMTP Server configuration dialog Screenshot 49 POP3 IMAP Server configuration dialog Screenshot 50 SNMP check parameters dialog Screenshot 51 VBscript check parameters dialog Screenshot 52 Parameters dialog Screenshot 53 OS Object Performance Counter check parameters dialog Screenshot 54 Performance Counter Object Selection Dialog Screenshot 55 Command Line Output check parameters dialog Screenshot 56 Process Properties check parameters dialog Screenshot 57 Event log check parameters dialog Screenshot 58 File existence check parameters dialog Screenshot 59 Disk space check parameters dialog Screenshot 60 Services check parameters dialog Sc
214. ure you ping the target computer Select Can to specify that the check is successful if the server replies to the ping Select Cannot to specify that the check fails if the server replies to the ping Number of Echo requests to send Specify the number of pings to be sent Minimum number of expected replies Specify the minimum number of replies that must be received for the check to be successful Timeout m sec for each reply Specify the expected response time in milliseconds This is the time that the check will wait for a response to an echo request i e the time between successive echo requests 4 2 10 Generic TCP IP check GFI Network Server Monitor can check local or remote server connections by challenging a specific port The challenge will involve connecting to the target computer sending it a sequence of bytes and analyzing the information received 48 Configuring monitor functions Manual New Check TCPIP Check local or remote servers by challenging a specific port Open a connection to the target computers on port jen Send command when connected Tirneout rono milizeconds a In the Port field enter a valid TCF port number The default Timeout value is suitable for most connections Change the timeout value for servers that have slow response time Click here to load a sample Back Next gt Cancel Screenshot 45 TCP IP check parame
215. ve Select Wd Import The checks will be created in this folder lt Aoot Folder Click here to select a different folder recipient Back Next gt Cancel Screenshot 13 Select target computers 16 Configuring GFI Network Server Monitor Manual 5 Specify the target computer s on your network which fit the options you selected operating system roles applications Click on next to continue TIP Use the Select button to choose from a list of computers detected to be running on your network TIP Use the Import button to load the list of target computer name s from a text file plain text file containing one computer name per line 6 Click on Finish A default set of folders one per target computer containing the checks for that target computer will be created 3 3 Creating monitor checks To generate a new check use the Create New Monitoring Check Wizard This wizard asks you for The type of check to create The properties relevant for that type of check The target s to run the monitoring check against Example Creating an ICMP Ping check 1 Right click on the Monitoring Checks Configuration node in the Tools Explorer left window and go on New gt Monitoring Check New Check Create new monitoring check Select which type of monitoring check you want to create Select which type of monitoring check do you want to make Ch
216. ve user folder gt Recent default rdp Timeout Specify the number of milliseconds before the function times out Usually a connection to the server is established within 1 second However some slow busy servers need more time Recommended value is 7000 milliseconds The RDP file is generated by the Remote Desktop connection client whenever a remote J session is established e g Default rdp This file contains properties and parameters relative to the remote connection session made including authentication details and display settings which are used during each remote session Terminal Services checks must run under a Local or Domain Administrative account _ Otherwise these checks will fail with error Failed to establish a terminal server connection 4 9 Linux Unix OS generic checks 4 9 1 Generic Secure Shell SSH Check The SSH Check function allows you to create custom monitor functions which can be remotely executed on Unix Linux based computers through the Secure Shell SSH service running on that computer Secure Shell sometimes known as Secure Socket Shell is a Unix based command interface and protocol for securely getting access to a remote computer 80 Configuring monitor functions Manual New Check Generic Secure Shell S5H Check Use your own SSH script as a monitorning check S Script file C Program FilestGFI Network Server Monitor Socripts daenonc Arguments Description
217. w product builds To subscribe to our build notifications visit http www gfi com pages productmailing htm Manual Troubleshooting 169 Index A ADSI 4 165 167 168 Alerting Options 104 105 106 107 108 111 113 114 117 119 121 123 124 alerts 1 5 12 32 35 Alerts 25 26 C Check folders 35 93 checks status 97 configuration 13 23 24 29 30 31 33 34 CPU usage 2 4 D database backend 2 12 137 138 139 147 Dependencies 31 32 Directory size 3 4 Disk drive 3 Disk space 2 4 DNS server 3 47 E email 1 35 104 106 EMAIL 141 e mail alerts 25 26 Event ID 2 61 62 Event Log 62 Event Log function 2 Exchange 2 F File existence 2 4 63 File size function 3 4 FTP 3 40 41 functional parameters 23 G general parameters 22 142 161 GSM 110 125 H HTTP function 3 Manual I ICMP ping 3 inheritance 1 installation 7 10 13 130 133 165 L License 6 Linux Unix OS generic checks 80 Linux Unix Operating System Checks 82 logon credentials 12 20 23 40 106 155 Logon Credentials 13 23 39 40 41 155 M Maintenance 33 34 maintenance periods 5 34 maintenance schedule 34 Message Templates 124 125 Monitoring Check Wizard 17 N nested folders 1 2 Nested folders 2 93 network alerts 25 Network Alerts 26 network message 1 Network Monitor Engine 1 5 56 118 Network Monitor Manager 6 N
218. wish to forward copies of the emails sent to the web based SMS gateway Subject Optional parameter Specify the text which you want to include in the email s subject field Body line 1 Specify the API ID e g api_id 124576 The API ID is an identification number supplied to you by Clickatell after you subscribe for the service Format this parameter as follows api_id lt API ID No gt z If you don t know your API ID ask Clickatell to supply you with this information Body line 2 Specify your Clickatell SMS gateway user name e g user JasonM Format this parameter as follows user lt user name gt E If you don t know your user name ask Clickatell to supply you with this information Body line 3 Specify your Clickatell SMS gateway password e g password abcde Format this parameter as follows password lt password text gt E If you don t know your password ask Clickatell to supply you with this information Body line 4 Leave as default This property contains the number of the SMS recipient i e the number where the SMS will be sent This number is automatically passed on by GFI Network Server Monitor through variable smsnumber which is substituted to text when the template email is generated The contents of this property are formatted as follows to smsnumber Body line 5 Leave as default This property contains the text which must be included in the SMS These contents ar
219. work was compromised and an Intruder adds himself to an administrative group WARNING This check i based on a script which requires WMI and ADSI Active Director Service Interace on both this computer and the target cornputer s Back Next gt Cancel Screenshot 69 Users and Groups check parameters dialog The User and Groups membership function requires the following parameters Domain Specify the name of the domain in which the group is present e g GFIMALTA Group Specify the name of the group to be checked e g Domain Admins group Allowed members Specify the name of the members that are allowed in this group Separate each member by commas e g JasonM NickG AndreM 4 6 Windows applications checks 4 6 1 Generic ISA Server check This monitor function requires WMI to be installed on the computer running GFI J Network Server Monitor as well as on the computer being monitored The monitor function will create a VBscript which uses WMI with the parameters you specify in the check parameters dialog WMI is only available on Windows 2000 and higher computers therefore this monitor function can only be used if both the GFI Network Server Monitor computer and the computer to be monitored are running Windows 2000 or higher GFI Network Server Monitor can monitor the status of ISA Services on target computers Manual Configuring monitor functions 73 ISA Server Monitors the status of the 56 serv

GFI Network Server Monitor, Add, 100-249IP, 1Y, ENG

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