Marmitek Proguard800
Contents
1. Duress Code Entry Delay Event Log Exit Delay Follow Me Forced Arming Front Panel Full Arming ProGuard800 A sensor which is always active regardless of whether the system is armed or disarmed A The state during which the security system is activated In most cases when the system is armed triggering a sensor generates an alarm The three keys on the front panel or keypad that activate one of the system s arming options B A sensor which is ignored by the system No alarm is generated from a bypassed zone even if triggered when the system is armed C A key on the wireless keypad that causes the system to disregard any partially entered code or command that may have mistakenly been entered Monitoring and control via a cellular network A feature that provides audible annunciation when specific sensors are activated see User Code A user code that causes the system to notify the monitoring service when used to arm or disarm D The exit entry delay times that allow the user to arm or disarm the system without generating an alarm Custom labels programmed for each user code zone keyfob keypad etc The state during which the security system is deactivated During disarm only sensors that are defined as 24hr Panic Medical Fire Gas Flood and Environmental are capable of generating an alarm A user code that generates a silent alarm to indicate that the user is being forced to operate th2. Home Auto On Key Battery Status LEDS Numeric Arming Keys Keypad Cancel Home Auto Off Key Numeric Keypad The numeric keypad allows you to arm or disarm the system by entering a user code Arming Keys Three arming keys are available Full Part and Perimeter These keys arm the system using one of the three arming methods One key Arming is an option that is programmed by your installer If this option is disabled you must also enter a user code when arming Simultaneously pressing the Full and Perimeter buttons generates a panic alarm Home Automation On Off Keys Pressing one of the Home Automation keys followed by the unit number 01 16 enables you to control lights and appliances in your home Cancel The Cancel key clears the keypad in the event that you pressed a key by mistake For example when entering your code you enter a wrong digit the system waits for you to enter all four digits before it decides that the code is incorrect Pressing the Cancel key causes the keypad to disregard what was previously entered enabling you to start again Battery Status LEDs Every time a key is pressed one of the Battery Status LEDs is lit When the battery needs to be replaced the red Low Battery LED is lit ProGuard800 9 Chapter Three Arming and Disarming Arming can be defined as activating the system When the system is armed it monitors the zones that are protected by the sensors If a sensor detects a
3. The Master code also has exclusive access to specific system functions A type of alarm that informs the monitoring service that the user is in need of medical assistance An optional feature that enables users to record messages to be played back by other users N A user code that does not cause the system to notify the monitoring service when used to arm or disarm The system only reports if the code is used to disarm after an alarm O Arming the system without the need for a valid user code P A user initiated event that alerts the monitoring service in the event of an emergency An arming method that is designed to activate a certain section of the premises An arming method that is designed to activate the sensors protecting the doors and windows while enabling residents to move freely on the premises R The state in which all zones are closed and the system is ready to be armed The restoral of a trouble condition to its normal state For example if AC power is reconnected an AC Loss Restore event code is sent to the monitoring station MARMITEK Scheduling Sensors Service Call SMS Command SMS Confirmation Stop Communications System Status Indicators Telecontrol Tones Trouble Tones TWA TX TX List TX Test Unbypass User Code User TWA Code Walk Test Zone Zone Bypassing ProGuard800 S A Home Automation feature that switches HA units on and off automatically according
4. W If you enter a code that is identical to an existing user code the panel sounds an error tone and the new code is not accepted 0000 is not a valid user code as this value is used to delete a user code Deleting User Codes As an additional security measure make certain that you delete any extra codes that are no longer required To delete a user code 1 From the main menu select User Codes 4 2 Select the code you want to delete 3 From the code s sub menu select Edit Code the 4 digit code is displayed with the cursor flashing on the first digit 4 Enter 0000 5 Press v the code is deleted W The Master code cannot be deleted User Code Descriptors Using the alphanumeric keypad on Q During descriptor editing use this key to enter the front panel you can edit the 16 a space before the current character character user code descriptors and enter the name or title of the users to Wei Use this key to delete the current character whom the code is allocated To enter text press a key repeatedly to scroll through the characters that appear on the key For example press 6MNo to enter M N O or 6 respectively You can also use the 1 and 0 keys to enter symbols After you enter text the cursor automatically moves to the next character To edit a user code descriptor From the main menu select User Codes 4 Select a code From the code s sub menu select D
5. lets odd 6 1 6 Vocal Message AnnurneclatiOfio i reacio eed ueaie Dea g toca ud cet e etd Do Gad Lu zt use Cac ae dues 6 Chapter Two The User Interface sise 7 2T Front Patel Keypad uoc mettendo ree thia ns net ee pma eus rare chee tane pe cid ideal 7 2 2 LOD BD diets e aues AS A te A A se dosi AA A 8 229 i nantes 8 2 4 Witel ss K ypa EM 9 Chapter Three Arming and Disarming sien 10 3 1 Arming the SysSlem a 10 3 2 Disarming the System e haces in e RR IRE REO LR Te ERE lts RA Leg 11 XS ALM Status INGICALON e EM 12 SA AMINO TONOS T EET 12 3 5 Remote Arming Disarming via SMS sise 12 3 6 Remote Arming Disarming via the Telephone ooccccoonoccccccccncconnccncnonononanoncnnnnnnnannnncnnnnnnnnnnnnos 13 Chapter Four Panic Alarms 202 ctr ror et id 14 4T Keypad AOS uice ur en es Le eee A EMEN dd denied 14 4 2 Keyfob Panic Alar A nt eee en ri er er nt 14 4 3 Wireless Keypad Panic Alarm edit A A Mt men E 15 Chapter Five X 10 Home Automation sise 16 5 15 Keypad Control ita 16 5 2 Keyfob Control sise see nettes mie da ei 16 5 3 Telephone Control c ee eere ene A Ya en ER EAE ERR ERR NR Rae Dex E dra Ca Fre e eo Ed 16 AA 16 A A A O ie heat Aus el eta 17 Chapter Six Telecontrol viii esca 19 6 1 GallirigiVour HOME sunset tods 19 G 2 Service Gall coi te tro rto P e e ede xa ote eer ete da iad Le been eto 20 0 3 Two Way Audio after an Alarm eae
6. the system SMS Command Descriptor User Code Command arpa pans as pe a a o While the SMS Command Descriptor is optional you must start the SMS command with the symbol for the system to accept the command 12 O MARMITEK Arm Status Reply On receiving an Arm Status request message the system returns a status message to the sender This message includes the system status and the descriptor of the user or the device used to arm disarm the system The following example shows an Arm Status reply where the system has been fully armed by a user named Mark ru jajrimjelo mjaje k 3 6 Remote Arming Disarming via the Telephone Using the Telecontrol feature you can Full arm and disarm the system via the telephone For further information on the Telecontrol features see Chapter Six Telecontrol ProGuard800 13 Chapter Four Panic Alarms Panic alarms enable you to send a message to the monitoring service in the event of an emergency There are various types of panic alarm and several methods you can use to generate them 4 1 Keypad Alarms To activate an SOS Panic alarm from the front panel keypad KO WD e Press and hold down the Home 208 208 Automation On and Off keys simultaneously To activate an SOS Panic alarm from Co the LCD keypad e Press and hold down the x andvkeys simultaneously To activate a Fire alarm from the front ED CLR gt panel keypad or LCD keypad 12 e Press and hold dow
7. to pre set times The devices installed around the home that alert the panel in the event of an alarm A feature that enables the user to contact the monitoring service and talk to an operator via the control panel An SMS message sent to the control panel that causes the system to perfotm a specific function An SMS message sent to the user confirming that the SMS command has been performed An operation that clears all communication buffers and stops the transmission of any pending messages to the monitoring service Luminous indicators on the front panel that provide information on the arm and power status of the system T A feature that provides remote access via the telephone including remote arming disarming siren cancel and Two Way audio Chimes sounded by the control panel s internal or external siren Tones sounded by the system to indicate a trouble condition Two Way Audio abbr Transmitter abbr A service feature that lists all the system s registered transmitters their last recorded status and signal strength A service feature that displays the source of the last received transmission U The restoral of a bypassed zone to its original state A four digit code that grants access to certain system functions such as arming and disarming the system A user code that enables Two Way Audio communication W A mode that enables sensors to be tested without generating an alarm Z A protected area wi
8. PROGUARD800 SERIES USER MANUAL ENGLISH 20196 20070314 e PROGUARD800 MARMITEK ALL RIGHTS RESERVED MARMITEK e Safety Warnings The wiring of your electrical installation is live 230 V and extremely dangerous Never connect the module when plugged into the mains Always turn off the main switch before starting the installation This product is for professional use and should be installed by a certified installer To prevent short circuits this product should only be used inside and only in dry spaces Do not expose the components to rain or moisture Do not use the product close to a bath swimming pool etc Do not expose the components of your systems to extremely high temperatures or bright light sources In case of improper usage or if you have altered and repaired the product yourself all guarantees expire Marmitek does not accept responsibility in the case of improper usage of the product or when the product is used for purposes other than specified Marmitek does not accept responsibility for additional damage other than covered by the legal product responsibility This product is not a toy Keep out of reach of children Keep batteries out of the reach of children Dispose of batteries as chemical waste Never use old and new batteries or different types of batteries together Remove the batteries when you are not using the system for a longer period of time Check the polarity of the batterie
9. Service menu select Version 710 the software SW and hardware HW versions are displayed Global Chime Each sensor can be programmed by your installer to cause the system to chime when activated This feature is active only when the system is disarmed For example the system can be programmed to sound a chime each time the front door is opened or closed The Global Chime option enables you to turn this feature on and off To enable or disable Global Chime 1 From the Service menu select Global Chime 712 28 MARMITEK 2 Select either Enable or Disable 3 Press v when the desired setting is displayed W Global Chime can also be accessed via a convenient shortcut without needing to enter a valid user code To access the Global Chime option from Standby mode press then ProGuard800 29 30 Appendix A Menu Structure 2 Bypass Zones C 1 Bypass Unbyp 2 Unbypass All D D iof oy D ser 1 32 FO 2 P D lt p es D D 4 Siren Test 5 Interface Test 6 Walk Test 7 Transmitters 8 Audio Volume 9 GSM Signal 10 Version 11 Enable Prog 12 Global Chime 2 Off Time 3 Schedule V 9 Programming Legend Installer code required Be Master code required MARMITEK Appendix B Glossary 24hr Zone Armed Arming Keys Bypassed Zone Cancel Key Cellular Communication Chime Code Controlled Code Delay Descriptor Disarmed
10. The Message Center is designed to allow you to record a short message that may be played back later by another user After a message is recorded Message Waiting is displayed on the LCD until the message is played back To play back a recorded message From the Service menu select Messages Play Message 7021 To record a message 1 2 3 4 5 From the Service menu select Messages Record Message 7022 Press V to start recording the message Record your message The message may be up to twenty seconds long Press V to stop recording the message is automatically played back and OK is displayed Press V to save your recording To delete a message 1 2 26 From the Service menu select Messages Delete Message 7023 OK is displayed Press y the message is deleted The Record and Play options can also be accessed via a convenient shortcut without needing to enter a valid user code To access the Record Message option from Standby mode press then x To access the Play Message option from Standby mode press then Y MARMITEK Siren Tests To test the external wireless siren e From the Service menu select WL Siren Test 703 the wireless siren is sounded briefly To test the built in siren e From the Service menu select Siren Test 704 the built in siren is sounded briefly Interface Test The Interface test enables you to check if the speaker LEDs and LCD are functioning c
11. d Arm Disarm reports to the monitoring service The system sends a Disarm report only if you use this code to disarm the system after an alarm occurrence Codes 26 27 Limited Codes A Limited code enables you to issue a code that is valid for one day only This code automatically expires 24 hours after it has been programmed Code 28 Duress Code The Duress code is designed for situations where you are being forced to operate the system This user code grants access to the selected operation while sending a Duress event message to the monitoring service ProGuard800 23 Code 29 Telecontrol Code The Telecontrol code is designed to enable the user to perform a number of tasks via their telephone using DTMF commands Using this code the user can call their system to arm and disarm cancel the siren or establish Two Way Audio communication This code can only be used for this specific purpose and does not grant access to any additional system functions such as disarming Editing User Codes User code editing is a feature that is available exclusively to the Master code To maintain a high level of security keep all user codes confidential To edit a user code 1 From the main menu select User Codes 4 2 Select the code you want to edit 3 From the code s sub menu select Edit Code the 4 digit code is displayed with the cursor flashing on the first digit 4 Edit the code 5 Press v the new code is stored in the memory
12. d using the displayed arming method PERIMETER ARMED FULL ARMING PART ARMING The system is in the process of arming displayed during exit delay PERIMETER ARMING PART ARMED INST The system has been armed using the displayed arming method with PERIM ARMED INST the Instant arm feature activated PART ARMING INST The system is in the process of arming with the Instant arm feature PERI ARMING INST activated The system may be programmed to display arm status at all times or only for the first two minutes after you arm or disarm the system 3 4 Arming Tones Arming tones are the chimes that the system FULL ARMING sounds during the entry exit delay and when the fe 7 TO EXIT system arms or disarms Various options are E available that determine the pattern of these tones Arming tones may be sounded by either the external wireless siren or the control panel s built in siren 3 5 Remote Arming Disarming via SMS You can arm and disarm the system remotely by sending the SMS commands from a cellular phone to the cellular communications module Each SMS command contains the following elements SMS Command Descriptor up to 43 characters of free text separates the descriptor from the actual command User Code Command 120 Disarm 121 Full Arm 122 Part Arm 123 Perimeter Arm 124 Full Perimeter Arm 125 Part Perimeter Arm 200 Arm Status The following example shows the format of an SMS command for disarming
13. e system E See Delay A browsable record of events that have occurred within the system See Delay F A feature that enables users to receive notification to their telephone that an event has occurred in the system Arming before the system is ready If the system is not secured by the time that the exit delay expires an alarm is generated The main interface located on the front of the control panel consisting of an LCD keypad An arming method that activates the entire system when the premises are vacated 31 Global Chime HA Units Home Automation Instant Arm Keyfob Limited Code Log Master Code Medical Emergency Message Center Non Controlled Code One Key Arming Panic Alarm Part Arming Perimeter Arming Ready Restore 32 G A feature that enables disables the Chime feature for the entire system see Chime H Home Automation Units abbr The lights and appliances in the home that are controlled by the optional Home Automation feature An optional feature that enables the user to control electrical appliances and lights via the control panel An arming method that cancels the entry delay after the system has been Part or Perimeter armed K Handheld wireless transmitters used to remotely control the system L A user code that automatically expires 24 hours after it is programmed See Event Log M The only user code with the ability to program other user codes
14. elect On Time 4 Enter atime HH MM 5 Press v when the desired setting is displayed Off Time To edit an HA unit s Off Time 1 From the main menu select HA Schedules 8 2 Select an HA unit 3 From the HA unit s sub menu select Off Time 4 Enter a time HH MM 5 Press v when the desired setting is displayed Weekly Schedule To program the days of the week that the schedule is active 1 From the main menu select HA Schedules 8 2 Select an HA unit 3 From the HA unit s sub menu select Schedule 4 Use keys 1 to 7 to toggle the days on and off ProGuard800 17 18 5 Press To toggle Press To toggle Thursday 6 Friday 4 Wednesday Press Y when the desired setting is displayed MARMITEK Chapter Six Telecontrol The ProGuard800 control panel offers a range of Telecontrol features that provide remote access via the telephone These features include Two Way Audio remote arming disarming and siren cancel Two Way Audio You may use the Two Way Audio features to check your home in the event of an alarm or as an alternative means of communicating with members of your family For example you may wish to call an elderly person who has difficulty reaching the phone Using its Two Way Audio features the control panel automatically picks up the call and you can communicate via its built in microphone and speaker 6 1 Calling your Home You may call
15. elephone within 15 seconds W Do not enter your user code until you hear the two tones Any digits entered before the tones are sounded are disregarded by the system 3 A tone is sounded to indicate that the system is ready to receive commands ProGuard800 19 The following commands are available e Press 2 for Two Way Audio o If the TWA mode is defined as Simplex see 6 5 Simplex Mode the audio channel opens in Listen mode microphone active speaker mute To switch to Speak mode press 1 on your telephone To switch back to Listen mode press 0 on your telephone e Press 3 to fully arm the system e Press 4XX to turn HA unit XX ON e Press 5XX to turn HA unit XX OFF e Press 6 to disarm the system e Press 9 to cancel the siren W The commands 3 Full Arm 4 HA On 5 HA Off 6 Disarm and 9 Bell Cancel can also be executed at any time during a Two Way Audio session 4 The duration of the call is an option programmed by your installer Ten seconds before the end of the call two short tones are sounded To extend the call press 7 on your telephone 5 To disconnect before the end of the call press then on your telephone Siren Muting The siren is muted during Two Way Audio communication At the end of the call the siren is re activated if the Siren Cut Off has not yet expired You can cancel the re ac
16. entry delay for the current arming period is canceled Supervised Arm Supervised Arm is an optional feature designed to supervise intrusion sensor activity before you arm the system If Supervised arm is enabled in programming and the system has not received a transmission from a sensor for a certain amount of time all arming methods that include that sensor shall not be available In this case press v to check which sensor is causing the System Not Ready condition To make the required arming method available activate the sensor If activating the sensor does not help there may be a problem with the sensor You can bypass the faulty sensor s zone to allow system arming until the problem is remedied see 7 2 Zone Bypassing Unbypassing 3 2 Disarming the System When you enter the premises the entry delay begins to count down You must disarm the system within the entry delay time to prevent the system from triggering an alarm To disarm the system using a keypad e Enter your user code To disarm the system using a keyfob e Press the disarm button see 2 3 Keyfobs ProGuard800 11 3 3 Arm Status Indication The system s arm status is displayed on the front panel only The following table explains the DISARMED various arm status descriptions that appear on 11 22 02 the LCD display This Means DISARMED The system is disarmed FULL ARMED PART ARMED The system has been arme
17. escriptor Edit the descriptor using the alphanumeric keypad Press Y when you have finished editing 24 MARMITEK a ONE 7 4 Follow Me The Follow Me feature is designed to notify you when events have occurred within your security system This notification may be an SMS message to your mobile phone Alternatively the control panel can call you in the event of an alarm so that you may check your family and home using the Two Way Audio feature The SMS Follow Me feature requires that you have cellular communication support You may only access the Follow Me menu item if the feature is enabled in programming To edit the Follow Me number 1 From the main menu select Follow Me 5 2 Enter a telephone number for Follow Me communication If using the SMS Follow Me feature this number must be for a cellular phone with the capability to receive SMS messages 3 Press v when you have finished editing 7 5 Event Log The event log records events that have occurred within your security system When the log is full the oldest events are automatically erased and are replaced by new events To view the event log 1 From the Event Log menu select View Log 61 the most recent event is displayed y Tressie kop tordisplay the Time Date stamp or 2 Use the arrow keys to scroll through the the default descriptor on events the second row of the 3 When you have finished viewing press to display exit the log The eve
18. he impression that the house is occupied Scheduling options enable you to program On and Off times for each HA unit This feature is found in the main menu For further information on how to navigate the menu refer to Chapter Seven Advanced System Operation 5 1 Keypad Control Two keys on the keypad enable you to send On and Off commands to HA units How an HA unit reacts to the On command is determined by the installer in programming The HA unit can be programmed to switch on until the Off command is received or automatically switch itself off after a pre programmed amount of time To turn HA units on using the keypad 1 Press the On key 2 Enterthe two digit HA unit number 01 16 the chosen HA unit switches on To turn HA units off using the keypad 1 Press the Off key 2 Enterthe two digit HA unit number 01 16 the chosen HA unit switches off 5 2 Keyfob Control You can control two separate HA units using the four button keyfob This option can be programmed by the installer For further information on keyfob button assignments refer to 2 3 Keyfobs 5 3 Telephone Control Using the Telecontrol feature you can control HA units remotely via the telephone For further information on the Telecontrol features see Chapter Six Telecontrol 5 4 SMS Control If your system supports cellular communication you can control HA units remotely via your mobile phone using a number of SMS commands The SMS command
19. hoose the displayed item Pressing x also takes you back to the previous menu level W Menu mode automatically terminates two minutes after the last keystroke Throughout this chapter we have tried to include all of the system functions using a similar structure and order as they appear in the menu The above procedure provides a detailed explanation of menu navigation However in order to simplify the procedures that appear in the rest of this chapter the following conventions are used This Means From the Bypass Zones Enter the main menu by pressing and entering your user code menu select Unbypass All Using the arrow keys navigate until you reach Bypass Zones and press Y Using the arrow keys navigate until you reach Unbypass All and press Y Select Use the arrow keys to scroll through the options and press Y 61 The shortcut to a specific menu item from the main menu In this case this is the shortcut for View Log These appear in the procedures as an additional aid to menu navigation 7 1 Stop Communications The Stop Communications function enables you to prevent the system from reporting in the event of a false alarm To stop communications e From the main menu select Stop Com 1 all pending messages to the monitoring service are canceled 22 MARMITEK 7 2 Zone Bypassing Unbypassing When a zone is bypassed its sensor is ignored by the system and does not generate an alarm when
20. ides a brief introduction to each of the devices you can use to operate the system It is important that you familiarize yourself with these devices before reading the following chapters that shall describe system operation in further detail 2 1 Front Panel Keypad The front panel keypad is the main user interface that provides you with all the functions you need to control your security system LCD Display System Status LEDs Arming Keys O 64 OO GO A A Alpha numeric y Keypad _ e2 Menu Navigation Keys Home m Automation ogis Keys tt MARMITEK Arming Keys Three arming keys are available Full Part and Perimeter These keys arm the system using one of the three arming methods One key Arming is an option that is programmed by your installer If this option is disabled you must also enter a user code when arming System Status Indicators The System Status indicators 0 E que SS provide essential information on ooo the status of the system such 4 On when power is connected Off when power as arm disarm alarm and is disconnected Flashes if there is a problem power failure conditions with mains power or the backup battery System Trouble Indication In the event that the system detects a trouble condition System Trouble appears on the display To identify the problem scroll through the trouble list by pressing Scrolling the troub
21. information about the disposal of your old equipment please contact your local authorities waste disposal service or the shop where you purchased the product Copyrights Marmitek is a trademark of Marmidenko B V ProGuard800 is a trademark of Marmitek B V All rights reserved Copyright and all other proprietary rights in the content including but not limited to model numbers software audio video text and photographs rests with Marmitek B V Any use of the Content but without limitation distribution reproduction modification display or transmission without the prior written consent of Marmitek is strictly prohibited All copyright and other proprietary notices shall be retained on all reproductions 34 MARMITEK rr MARMITEK www marmitek com Z10489A 4 07
22. ity to report to a monitoring service the system can also send you and other users notification when an event occurs This may be in the form of vocal messages played over the telephone or if your system supports cellular communication you can receive information on system status via SMS If an alarm occurs on the premises you are informed no matter where you are in the world SMS Control Using your cellular phone you can also send commands to the appliances controlled by the Home Automation feature using SMS and receive confirmation when the command is received optional expansion module required 1 5 Telecontrol The ProGuard800 offers a range of Telecontrol features that provide remote access via the telephone These features include remote arming disarming siren cancel and Two Way audio via the control panel s built in microphone and speaker The Two Way Audio features allow you to contact your home directly in the event of an alarm or simply to check the premises when you are away 1 6 Vocal Message Annunciation Vocal message annunciation is an optional feature that if enabled in programming causes the system to play short messages that indicate system status 6 MARMITEK Chapter Two The User Interface There are several methods you can use to operate the system Apart from the keypad on the front panel your system may include a number of peripheral devices such as keypads and keyfobs This chapter prov
23. le list also silences system trouble tones that may be sounded if enabled in programming When the trouble condition is restored it is removed from the system trouble list ProGuard800 7 Service Call Button The Service Call button enables you to contact the monitoring service and talk to an operator Press and hold down the Service Call key for a few seconds to initiate a service call Home Automation On Off Keys Pressing one of the Home Automation keys followed by the unit number 01 16 enables you to control lights and appliances in your home ON Pressing both Home Automation keys simultaneously generates an SOS panic alarm 2 2 LCD Keypad In addition to the front panel keypad your system may include one or more LCD keypads The layout of the LCD keypad is similar to the front panel keypad and most of the functionality is identical OFF LCD Display System Status LEDs Menu Navigation Alphanumeric Keys i Arming Keys Menu Navigation Keys 2 3 Keyfobs The ProGuard800 supports two types of keyfob transmitter The function of the buttons on each keyfob are shown below Full Arm Disarm Medical Perimeter Arm Part Arm Emergency or Home or Home Automation Automation 8 MARMITEK 2 4 Wireless Keypad The system supports up to four wireless keypads You can use the keypad as an arming station perform basic home automation functions and generate a panic alarm in the event of emergency
24. n intrusion the system generates an alarm Certain sensors such as smoke sensors are always active regardless of system status 3 1 Arming the System Three arming modes are available Full Part and Perimeter These modes enable you to arm your system accordingly to suit different circumstances Full Arming Y Full arming activates the entire system This arming method is used f when you intend to leave your home leaving the premises empty Part Arming ty This arming method enables you to arm a section of your home while remaining on a different part of the premises ing Perimeter Arming NS Perimeter arming enables you to activate the perimeter zones the windows and doors of your home enabling you to move freely within ua the protected area Before arming the system check that all doors and windows are secured so that the system is ready for arming W If the One key Arming option is disabled in programming you must enter your user code when arming the system from a keypad Arming with the Front Panel or Wireless Keypad To arm the system using the front panel or wireless keypad e Press one of the three arming keys the exit delay begins to count down At the end of the exit delay the system is armed Arming with the LCD Keypad To Full arm the system using the LCD keypad e Press FULL on the keypad the exit delay begins to count down At the end of the exit delay the system is armed To Part o
25. n keys 1 be TS and 3 simultaneously N Y and 6 simultaneously To activate a Medical alarm from the front panel keypad or LCD keypad Caen 5 Sue 5 e Press and hold down keys 4 CF N 4 2 Keyfob Panic Alarm To activate a Panic alarm using the four button keyfob KR814 e Press the lower two buttons simultaneously b O Medical Emergency The one button keyfob PR811 is designed to send a message to your monitoring service in the event of a medical emergency The transmitter is water resistant and can be worn around the neck as a pendant tite 14 MARMITEK 4 3 Wireless Keypad Panic Alarm To activate a panic alarm from the wireless keypad WK820 e Press the Full Arm and Perimeter Arm keys simultaneously 3 ProGuard800 15 Chapter Five X 10 Home Automation X 10 Home Automation is an optional feature that requires an add on expansion module X 10 Home Automation enables you to control up to 16 individual lights and appliances around the home In this section we shall refer to these lights and appliances as HA units HA units can be controlled using the keypad and keyfobs or programmed to react to specific system status conditions For example an HA unit can be programmed to switch on when the system is armed or when a specific zone is triggered Additionally the Randomize feature is designed to switch lights on and off at night when the system is armed This gives potential intruders t
26. ns regarding the availability of the features described in the manual please ask your installer 1 1 Security System Components Your security system is made up of a control panel various sensors and a number of optional peripheral devices This section explains the role of each component in your system Control Panel The control panel is the brain of the system It communicates with all the devices connected to the system For example in the event of a burglary a sensor sends a signal to the control panel indicating that it has sensed motion on the premises On receiving this signal the control panel makes the decision to report the alarm to your monitoring service and activate the siren Sensors Sensors are the devices that protect your home alerting the control panel when there is a breach in security Magnetic contacts protect your doors and windows while motion sensors are able to detect an intruder moving across its field of view Additionally smoke sensors can be installed to provide an early warning in the event of a fire Keyfobs Keyfobs are hand held transmitters that are used to operate the system Various keyfobs are available providing a number of functions For example arming disarming the system sending panic alarms and various home automation functions A Keypads n The keypads enable you to communicate with the control panel in Za Order to perform a number of different functions The main func
27. nt log displays the following information for each event 1 The event a brief description of the event that occurred FIRE ALARM 2 Zone descriptor exactly where the 2 KITCHEN event occurred 3 Time date stamp the exact time the FIRE ALARM event occurred 14 11 07 12 34 4 Report details a single character 2 indicating whether the event was reported to the monitoring station The FIRE ALARM options available are R Report Sent ZONE 4 F Report Failed or N No Report 5 Default descriptor in this case the number of the zone The above example shows the event log entry for a Fire alarm in the Kitchen Zone 4 on November 14 2007 The report was successfully reported to the monitoring station ProGuard800 25 7 6 Service Menu The Service menu includes various functions that enable you to test your system effectively You can gain access to the Service menu using the Master code Set Time amp Date To set the time 1 2 3 From the Service menu select Set Time Date Set Time 7011 Enter the current time Press y the time is modified To set the date 1 2 3 Y From the Service menu select Set Time Date Set Date 7012 Enter the current date Press v the date is modified The format of the time and date is defined by your installer in programming If you are setting the time in 12hr format use the key to toggle between AM and PM Message Center
28. ol panel is turned on so that you can listen in If you want to switch to Speak mode press 1 on your telephone In Speak mode the microphone is turned off and the speaker is turned on so that you can speak to the person on the other end of the line If you want to switch back to Listen mode press 0 on your telephone ProGuard800 21 Chapter Seven Advanced System Operation Besides the basic functions described in the previous chapters you can access additional functions via the menu This chapter describes these functions and the menu navigation procedure Menu Navigation Using the LCD keypad on the front panel you can navigate through the menus using the menu navigation keys and make simple yes no decisions using the Vand x keys The availability of menu items depends on the user code that you used to enter Menu mode Some menu items are limited to the Master code only User 1 Certain menu items such as system programming functions are not intended for the user and can only be accessed by the installer The following example explains the procedure for Event Log viewing Master code access only 1 Press v to enter Menu mode 2 Enter the Master code the first menu item in the main menu 1 Stop Comm is displayed 3 Press until 6 Event Log is displayed 4 Press v to enter the Event Log menu 1 View Log is displayed 5 Press v to choose the displayed item Press xif you do not want to c
29. ondition BT Battery low Notify your OS The transmitter is out of installer synchronization NA The transmitter is inactive The second utility TX Test enables you to identify transmitters In TX Test mode each time a transmission is received a chime is sounded and the activated transmitter is displayed To initiate TX Test mode 1 From the Service menu select Transmitters TX Test 7072 2 Activate a transmitter the transmitter s details are displayed 3 When you have finished press x to exit TX Test mode Audio Volume To adjust the sensitivity of the microphone and the volume of the speaker 1 Establish a two way audio connection 2 From the Service menu select Audio Volume 708 3 Adjust the setting according to the following table Press To Increase microphone sensitivity Reduce microphone sensitivity Increase speaker volume 6 Reduce speaker volume 4 Press y the new settings are stored in the memory GSM Signal Strength You can measure the GSM signal strength using the system s RSSI Received Signal Strength Indication meter To view the GSM signal strength reading This reading Means e From the Service menu select Reception is good GSM Signal 709 the signal Reception is acceptable strength of the cellular network Reception is unacceptable is displayed Display Version To display the system s software and hardware versions e From the
30. orrectly To test the system interface e From the Service menu select Interface Test 705 a short sequence of chimes are sounded from the speaker all LEDs flash and the LCD is tested on all connected LCD keypads Walk Test Walk Test mode enables you to test all the sensors registered to your system without triggering an alarm To initiate Walk Test mode 1 From the Service menu select Walk Test 706 a list of registered sensors appears 2 Trigger each sensor when the system receives a successful transmission from a sensor the sensor is removed from the list 3 When all the sensors are removed from the list End Walk Test is displayed Transmitters The Transmitters menu offers two utilities TX List and TX Test The TX List comprises all registered transmitters and their last reported status To view the TX list 1 From the Service menu select Transmitters TX List 7071 the first transmitter on the list is displayed 2 Using the arrow buttons scroll through the transmitter list 3 When you have finished viewing press x to exit the list 1 The TX list displays the following information for FRONT DOOR each transmitter 1 The transmitter s descriptor 2 The signal strength of the last received transmission n Ge Er 3 An abbreviation indicating the last received do descriptor status of the transmitter ProGuard800 27 This Means OK The transmitter is functioning correctly Tamper c
31. r Perimeter arm the system using the LCD keypad 1 Press PART on the keypad 2 Use the menu navigation keys to choose the required arming method 3 Press v the exit delay begins to count down At the end of the exit delay the system is armed 10 MARMITEK Arming with a Keyfob To arm the system using a keyfob e Press the relevant button on your keyfob see 2 3 Keyfobs the exit delay begins to count down At the end of the exit delay the system is armed Forced Arming Forced arming enables you to arm when the system is not ready For example if a door protected by a magnetic contact is open you may arm the system on condition that the door will be closed by the end of the Exit delay If the door is still open after the exit delay expires an alarm is generated Forced arming is available only if the option is enabled in programming Forced arming may be enabled for specific zones or for the entire system Instant Arming Instant arming is a feature that allows you to cancel the entry delay after Part or Perimeter arming the system For this feature to function it must be enabled in programming by your installer To instantly arm the system 1 Check if the system is ready to arm 2 Press the Part or Perimeter arming key on the keypad and enter your user code if One Key Arming is disabled 3 Press and hold down a on your keypad until the message Instant Arming OK is displayed 4 Press y the
32. retener cence anne ane ennemi heen Dd eee dias 20 6 4 Two Way Audio Rollo WeEMe EE 20 6 5 Simplex Mde LA EE AE LEA ME 21 Chapter Seven Advanced System Operation ss 22 7 1 Stop Communications sise 22 7 2 Zone Bypassing Unbypassirig ecrit Sep cuc eset re Re px run ad un net e WERE pu tan f e 23 1 31 USC COMES cites ECT 23 FAC S A PAS SE A SE 25 Boo Event Logo ket C Man RC Cd ond Gd recs see ie pd mel us ni 25 K Service MENU iot pe pe pel e s n e de net en Pe are D e e n tra ea da rede Ro Euge s VOR RR RE Cha ort 26 Appendix A Mentee ge EEN Ho Fa e e E pn be e CH OE eene 30 AppendbcB Glossary ote tiu ed ee E nui te Held E ha EORR Eh Ue EL ed Yr tenta ds 31 Declaration of COMO donum ice piov ci one TS En EE et en 34 4 MARMITEK Chapter One Introduction and Overview This user manual explains all you need to know about your ProGuard800 security system and provides step by step instructions for all the system s user functions In addition to the explanation you will receive from your installer we urge you to read this manual so that you can take full advantage of your system s features Keep this manual in an accessible location for future reference The ProGuard800 system has many features in order to suit a wide range of applications This manual outlines all of these features but it is likely that there are options that are not relevant to your system If you have any questio
33. rouble list may be sounded by the system SWITCH HA UNTON then HA UNIT Enter the HA module number in two digits SWITCH HA e g 03 UNIT OFF then HA UNIT se 0 00e SERVICE CALL Hold down this key until the number dialed for the service call is uda Dialing is programmed by your installer o G GLOBAL CHIME Use the menu navigation keys 4 v to choose enable or disable then press Y RECORD After recording a message Message Waiting is MESSAGE displayed until the message is played back PLAY MESSAGE The Message Center is an optional feature that is included with certain versions of ProGuard800 900 Telecontrol Commands Function Function 2 WAY AUDIO DISARM FULL ARM SIREN CANCEL HA UNIT XX ON then EXTEND CALL HA UNIT XX OFF 5 then DISCONNECT ProGuard800 3 Table of Contents Safety AN TANIA c E 2 Quick Reference GUIAS ss er ciet dte eth svete edita HQ t e Eo Bee a OR aed 3 Table of Contents eege ee Eege pro ee tient Nei nn 4 Chapter One Introduction and Overview sise 5 1 1 Security System Components repre tte Lee RI eR ERR tn SUR eC RR dn Re Ecce eda ERR En ERR Rae 5 1 2 System Monitoring ss ree ein eee ra eee REX ase ceca E ED SUA EY a PA nt en EY AME ake 6 1 3 Home AUTOM MON catan ret e Poe Eo dr eee eM aee ed Usa den Ten Neu da ada 6 14 Selfl MOnIEOFITAg EE 6 1 5 T eleconttOl id Deed HE tm Res ERROR E SE SERRE VAS RE E t en
34. s are designed to be entered as templates on your mobile phone Each SMS command contains the following elements e SMS Command Descriptor up to 43 characters long e separates the descriptor from the actual command 16 MARMITEK e User Code e Command 0 Off 1 On e HA Unit Number 01 16 The following example shows the format of an SMS command to switch on a water boiler controlled by HA unit 08 SMS Command Descriptor User Code On Unit i 1 2 3 4 1 0 8 Do not include the symbol in the descriptor as the system regards any text after this symbol as part of the command The SMS Command Descriptor is optional but you must still enter the before the user code SMS Confirmation Message Format After an SMS command is executed by the system if programmed by your installer a confirmation message may be returned to your mobile phone This message includes the HA units descriptor and the command that was sent The following example shows the confirmation message you receive for the sample command from the previous section ele el 5 5 Scheduling The Scheduling feature allows you to set an On and Off time for each HA unit At these times the system automatically switches the HA unit on and off You can also choose the days of the week that the schedule is active On Time To edit an HA units On Time 1 From the main menu select HA Schedules 8 2 Select an HA unit 3 From the HA unit s sub menu s
35. s when inserting them in the product Wrong positioning can cause an explosion Only connect the adapter to the mains after checking whether the mains voltage is the same as the values on the identification tags Never connect an adapter or power cord when it is damaged In that case contact your supplier Automatic switching devices provide comfort but can also be dangerous They can surprise people or can ignite clothing hanging over an electric heat source Please be careful and take appropriate measures to avoid accidents 2 MARMITEK Quick Reference Guide Function Press Additional Information If One Key Arming is disabled enter your user code when arming 78 ap The default Master code is 1234 Hold down this key until Instant arming cancels the entry delay after Part Instant Arming OK is or Perimeter arming This feature can be enabled displayed Then Press v by your installer INSTANT ARM DISARM USER CODE Entering your user code also silences the siren in the event of an alarm PANIC ALARM FIRE Press these keys together and hold them down to ALARM generate an alarm MEDICAL ALARM Use the menu navigation keys 4 v until the required menu item is displayed then press v Alternatively enter the shortcut e g 21 for Bypass Zones MENU MODE then USER CODE CHECK TROUBLE CONDITIONS Use this key scroll the Pressing also silences any trouble tones that system t
36. thin the security system See Bypassed Zone 33 Declaration of Conformity Hereby Marmitek BV declares that this PROGUARD800 is in compliance with the essential requirements and other relevant provisions of the following Directives Directive 1999 5 EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity Council Directive 89 336 EEC of 3 May 1989 on the approximation of the laws of the Member States relating to electromagnetic compatibility Council Directive 73 23 EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits C Q 868 35MHz is not intended for use in BG GR PL amp SI Environmental Information for Customers in the European Union European Directive 2002 96 EC requires that the equipment bearing this symbol on the product and or its packaging must not be disposed of with unsorted municipal waste The symbol indicates that this product should be disposed of separately from regular household waste streams It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities Correct disposal and recycling will help prevent potential negative consequences to the environment and human health For more detailed
37. tion you can perform using a keypad is to arm the system when leaving your home and to disarm on your return Sirens While the control panel includes a built in internal siren it is possible that you also have an external siren installed The sirens are sounded during certain alarm conditions serving to warn you and ward off intruders ProGuard800 5 1 2 System Monitoring When an event occurs within the system the control panel sends a message to your monitoring service describing the exact nature of the event This enables the monitoring service to take the required action System monitoring can implement either regular telephone or cellular communication A sensor detects The control panel is alerted An alarm is generated and the monitoring service is notified W Remember that no security system can prevent emergencies This system is only intended to alert you in case of an emergency and should not take the place of prudent security practices or life and property insurance 1 3 Home Automation An optional expansion module can provide you with the ability to control up to 16 individual electrical appliances or lights using the front panel keypad wireless keypads or keyfobs Additionally each appliance can be programmed to be turned on and off automatically according to various schedules and system status conditions 1 4 Self Monitoring In addition to the abil
38. tivation of the siren by pressing 9 on your telephone during the call 6 2 Service Call The Service Call feature enables you to call the monitoring service by pressing one key To make a Service Call e Press and hold down the Service Call key for a few seconds W If using Simplex mode the call is connected in Listen mode see 6 5 Simplex Mode 6 3 Two Way Audio after an Alarm In the event of Burglary Fire and Medical alarms the control panel is able to report the events and then stay on the line This allows the monitoring service to verify the alarm or provide assistance in the event of an emergency 6 4 Two Way Audio Follow Me This feature causes the control panel to call you in the event of an alarm so that you may check your family and home When the control panel calls you will hear two short tones when you pick up the phone Press any key on your telephone to answer the call 20 MARMITEK W If you press 9 to answer the call the control panel simultaneously cancels the siren when you answer the call If using Simplex mode the call is connected in Listen mode see 6 5 Simplex Mode 6 5 Simplex Mode It is possible that the Two Way Audio features on your system are programmed to operate in Simplex mode Simplex mode means that one party may speak while the other party listens If using Simplex mode the call is connected in Listen mode In Listen mode the microphone on the contr
39. triggered To bypass or unbypass a zone 1 From the Bypass Zones menu select Bypass Unbyp 21 2 Using the arrow keys scroll to the zone you want to bypass or unbypass 3 Press vto change the bypass status 4 Press x Save Changes is displayed 5 Press v to confirm the changed bypass status To unbypass all zones 1 From the Bypass Zones menu select Unbypass All 22 2 Press v all zones are unbypassed All bypassed zones will be automatically unbypassed when the system is disarmed A fire zone cannot be bypassed 7 3 User Codes The ProGuard800 supports a variety of individual user codes Each of these codes is four digits long Most system functions require you to enter a valid user code The ability to perform a function is defined by your user code s authorization level These authorization levels are pre defined for each code as explained below Code 1 Master Code The Master code is the highest user authorization level With the Master code you can edit all other user codes Additionally the Master code grants access to the Event Log the Service menu and Home Automation Schedule programming The default Master code is 1234 Change this code immediately after the system has been installed Codes 2 19 Controlled Codes When you use a controlled user code for arming and disarming the system notifies the monitoring service Codes 20 25 Non controlled Codes Non controlled codes do not cause the system to sen
40. your home at any time in order to contact your family operate your system or check your home while you are away This feature is available for both regular telephone communication or cellular communication Making a Call using a Regular Telephone When your security system shares a telephone line with other devices e g telephone handsets an answering machine or fax it is important that the control panel distinguish between calls so that it knows when to pick up the relevant call For this purpose the ProGuard800 employs a double call method To make a Call to the control panel using the double call method 1 Dial your telephone number 2 Wait for two or three rings then hang up 3 Wait at least five seconds and dial the number again on the second ring the control panel picks up and sounds two tones Making a Call to the Cellular Communications Module If your system supports cellular communication the Cellular Communications Module has its own individual telephone number Therefore the double call method is not necessary and you may call the control panel directly Call Procedure To prevent unauthorized attempts to call your control panel you must enter a user code when calling your home see 7 3 User Codes Code 29 To call your home 1 Call the control panel either using the double call method or directly see above when the control panel picks up two tones are sounded 2 Enter the Telecontrol code Code 29 on your t
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