Tecnoware UPS EXA 1.1
Contents
1. Conformity to the European Directives TECNOWARE S r l confirms that EXA models comply with the requirements set out in the Low Voltage Directive Safety 2006 95 EC and following amendments the EMC Electro Magnetic Compatibility Directive 2004 108 EC and following amendments The following standards were applied Low Voltage Directive Safety CEI EN 62040 1 2008 EMC Directive Electro Magnetic Compatibility CEI EN 62040 2 2006 Product Disposal UPS EXA cannot be disposed as an urban waste but must be treated as a separate waste Any violation is indictable with financial sanctions as per in force regulations An incorrect waste disposal or an improper use of the same or of any parts can be damaging for the environment and for human health A correct waste disposal of products having the dustbin symbol marked by a cross help to avoid negative consequences to the environment and to human health O Lead Batteries EXA models contain lead acid sealed maintenance free batteries The batteries cannot be disposed as an urban waste but must be treated in conformity with 2006 66 CE European Directive any violation is indictable with financial sanctions as established into 2006 66 CE European Directive User s manual 14 UPS EXA 1 1 1 5 2 2 2 6 3 2 TECNOWARE power systems TECNOWARE s r l www tecnoware com2. 7 Ah 12 Vdc 8 Ah 12 Vdc 8 12 Vdc 8 Ah 6 cells 6 cells 6 cells 6 cells 6 cells Backup Time typical 12 min 10 min 8 min 8 min 6 min Battery Charge Time typical 4 hours Audible Noise at 1 meter lt 45 dBA Environmental Operative Specification Temperature 0 40 Humidity 0 95 without condensation Altitude max 3 000 mt Computer Interface 1 RS232 port and 1 USB port UPS Management Software Included Software UPSilon 2000 downloadable free of charge from www tecnoware com SNMP Interface Optional Telephone and Modem protection RJ11 plugs included Output sockets 3 UPS Output sockets IEC type 1 ONLY FILTERED Output sockets IEC type 4 UPS Output sockets IEC type Dimension W x H x D 14 5 x 21 5 x 36 cm 14 5 x 21 5 x 43 cm Net Weight 14 5 Kg 15 5 Kg 16 5 Kg 18 5 Kg 19 5 Kg Technical data may change without prior notice UPS EXA 1 1 1 5 2 2 2 6 3 2 11 User s manual 9 Maintenance 9 1 UPS Cleaning Before starting any cleaning operation be sure that 1 The AC Input Voltage for the UPS has been removed 2 The UPS is OFF Use only a cloth dampened with water to clean the unit If UPS works in an environmental unusually dusty or dirty remove the dirty from the ventilation holes Before restarting the UPS be sure it is completely dry If any liquid gets inside the UPS
3. 3 2 4 2 Rear Side EXA 1 1 1 5 2 2 EXA 2 6 3 2 Figure 2 Rear Side 1 Grounded Input power socket IEC C14 type to connect the UPS to the AC utility line 2 Input fuse electrical specification max current 6A EXA 1 1 1 5 max current 8A EXA 2 2 or max current 10A EXA 2 6 3 2 voltage 250 V 3 Grounded UPS Output receptacles IEC C13 type black colour to supply critical loads 4 Grounded ONLY FILTERED Output receptacles only for EXA 1 1 1 5 2 2 IEC C13 type white colour to supply NON critical loads 5 Telephone protection RJ11 IN OUT connectors to protect and filter a phone line TNV 3 type connections 6 Computer Interface DB9 female connector it is the communication RS 232 port 7 Computer Interface USB connector it is the communication USB port 8 ON OFF button to active the AC utility line The 1 ONLY FILTERED Output receptacles white colour 4 protect only the devices connected from overvoltages and disturbances of the AC line Please connect ONLY the NON critical devices to the ONLY FILTERED Output receptacles In case of anomaly to the AC line black out ONLY the UPS Output receptacles black colour 3 continue supplying the correct power to all connected equipment Please connect all the non critical devices to the UPS Output receptacles UPS EXA 1 1 1 5 2 2 2 6 3 2 7 User s manual Electrical Installation and First Start We advise you to follow th
4. serviceable Any repair or maintenance work must be performed exclusively by qualified technical personnel authorized by TECNOWARE TECNOWARE declines any responsibility if this warning is disregarded Warning to the technical personnel authorized for Service since internal components are connected to the batteries they will remain powered and therefore dangerous even after the UPS has been disconnected from AC power mains Before any repair or maintenance work disconnect the batteries by removing the positive cable red colour from the positive pole of the battery It is compulsory to ground the UPS according to Safety Standards The AC mains power supply socket used to power the UPS must have an earth connection In the event of AC main power supply failure when the UPS works in Battery mode do not unplug the power supply cable to the UPS to ensure earth continuity to the connected loads Since the AC mains power supply cable acts as a separation device the AC mains power socket used to supply the UPS and or the rear side of the UPS must be accessible to easily disconnect the cable in case of dangerous conditions Risk of electric shock at the Output lines when the UPS 15 Risk of electric shock at the Output lines while the unit is connected to the AC utility line Do not obstruct ventilation slots or holes and do not rest any object on top of the UPS Do not insert objects or pour liquids in the ventilation holes Install t
5. TECNOWARE Uninterruptible Power Supply EXA 1 1 EXA 1 5 EXA 2 2 EXA 2 6 EXA 3 2 User s manual Index Safety Warnings iaa 2 T Introduction var O 3 2 General Characteristics ooooocoocconrororoccronconnrocorocccnnccncroccnocccncconoso 4 3 Receipt and site selectioN ooooooococnroncroscororcncnocccnnconccocanocccncconoso 4 4 EXTERNAL DESCRIPTION erra thanh ortae oscar er here e Eee here 5 4 1 Eront Panel iioc Haar iere E Eo x ON VAN REN EUR RSS Rie 5 4 1 1 LED Display mii a S di 6 4 2 Rear remi ei EE ERE 0 HEX ee Ei 7 Electrical Installation and First Start 8 Functioning cus a ds 9 6 1 Normal Mode sion oi BRA RR A RAS ep de 9 6 2 en en wise Sale ne ee nee ene ed 9 6 3 Low Battery and Automatic 9 6 4 Load Control o oerte teense cies nen nme en nennen 10 6 5 Fa lt Condition bes 10 Communication Interfaces oooccoccocccnnccnncoccnoccnonconoconoroccconccnnconoso 10 Technical Characteristics nn er 11 Maintenance 12 9 1 UPS Cleaning a 12 9 4 Battery ae rs Re eeu rel 12 9 3 Operator eiii 12 10 Troubleshooting ccs 2 62 5 025 treo ct hore ER EESE e ese 13 Conformity to the Europ
6. TY instructions for the operator for the UPS correct installation and gives useful advice on the product and battery maintenance For any type of problem please refer to this manual before calling the customer service EXA is constantly being developed and improved consequently your unit may differ somewhat from the description contained in this manual This manual includes the following models e EXA 1 1 1 1 KVA e EXA 1 5 1 5 KVA EXA 2 2 2 2 KVA EXA 2 6 2 6 KVA e EXA 3 2 3 2 KVA In this manual EXA will simply be referred to as UPS UPS EXA 1 1 1 5 2 2 2 6 3 2 3 User s manual 2 General Characteristics EXA has all the advanced features which guarantee maximum reliability and safety All functions are controlled by a microprocessor giving full guarantee of high reliability Output Voltage regulation through AVR Automatic Voltage Regulation Overload protection both in normal mode and in battery mode High performance battery charger which extends the battery medium life ensuring an optimal recharge Start up even if the electrical network is not available Automatic restart after an automatic shut down due to a low battery condition once the AC utility power returns Adapts automatically to 50 or 60 Hz input frequency LCD display for the visualization of the Input and Output Voltage Battery Level percentage Load Level percentage functioning modes alarm and fault conditi
7. cient to connect the RS232 cable only to activate USB communication it is sufficient to connect the USB cable only The RS232 and USB signals are all isolated through photo couplers from the dangerous voltages that are present inside the UPS Connecting to the Web site www tecnoware com it is possible to download free of charge the update UPS management Software compatible with the most popular Operative Systems User s manual 10 UPS EXA 1 1 1 5 2 2 2 6 3 2 8 Technical Characteristics UPS EXA Model 1 1 1 5 2 2 2 6 3 2 solis 1100 VA 1500 VA 2200 VA 2600 VA 3200 VA 550 W 750 W 1100 W 1300 W 1600 W Technology Line Interactive Pure Sinewave with Stabilizer Nominal Input Voltage Single phase 230 Vac Input Voltage Range 20 25 Input Output Frequency 50 60 Hz automatic selection Input Frequency Range 10 Nominal Output Voltage Single phase 230 Vac vise Regulation Through AVR Automatic Voltage Regulation Output Voltage Regulation 5 Battery mode Output Inverter Waveform Sinewave Accepted Overload 110 60sec 120 30sec gt 120 20msec CE Certifications Standards CEl EN 62040 1 2008 Low Voltage Directive CEI EN 62040 2 2006 Directive Efficiency 96 Battery Type Lead acid sealed free maintenance Number of batteries 2 3 Nominal Battery Voltage 24 36 Vdc Battery Specifications 12 Vdc 7 Ah 12 Vdc
8. de Moreover the UPS emits a brief acoustic signal every 10 seconds Be sure that all the devices connected to the UPS outputs are working correctly and the UPS doesn t signal any sort of anomaly Restore the AC Input line after few seconds the UPS turns back in Normal mode Before using EXA normally leave it in Normal mode in order to charge the batteries completely as specified at point 3 The batteries reach the 90 of their capacity after about 4 hours of recharge It is compulsory to ground earth the UPS according to the Safety Standards Risk of electric shock at the Output lines if the UPS is ON even when the UPS is not connected to AC utility line Risk of electric shock at the Output lines while the unit is connected to the AC utility line are at a high Voltage and are potentially dangerous capable of causing injury or death Risk of electric shock not remove the cover The UPS contains internal parts which by electric shock There are no internal parts in the UPS that are user serviceable Any repair or maintenance work must be performed exclusively by qualified technical personnel authorized by TECNOWARE TECNOWARE declines any responsibility if this warning 15 disregarded Disregard for these warnings may lead to a risk of electric shock to operators User s manual 8 UPS EXA 1 1 1 5 2 2 2 6 3 2 6 Functioning 6 1 Normal Mode The UPS typically works in Normal mode Input mains powe
9. do not start the unit and contact Technical Service immediately 9 2 Battery If the UPS is NOT going to be used for a long period of time ensure that the batteries are left fully charged If the UPS has not been used for more than three months go through the First Start Up procedure described in the chapter 5 before using it again Please keep in mind that the batteries must be recharged at least once a month Take in mind that batteries are recharged automatically if the UPS works in Normal mode or if the UPS is off and connected to the AC Input Line Battery life strongly depends on the ambient temperature There are also other factors like the number of charge discharge cycles the discharge depth humidity and altitude The recommended environmental specifications for a correct use of batteries are listed in the Technical Specifications section 9 3 Operator Safety Whenever the UPS is not responding anymore to original characteristics the UPS must be made non operative and every usage not authorised must be avoided After it will be necessary to refer to qualified technical personnel Original safety characteristics might not be if for example the UPS has visible damage or irregular operation User s manual 12 UPS EXA 1 1 1 5 2 2 2 6 3 2 10 Troubleshooting Alarms and problems you may encounter during operating the UPS are given in the table below Apply the suggestions corresponding to each anomaly as de
10. e steps below explained for greater safety 1 Switch off all the devices Personal Computer or other electronic devices that need to be supplied by the UPS Connect the UPS Input socket to the AC line outlet Through the Personal Computer supplying cable It 15 mandatory to ground the AC line outlet according to the Safety Standards Carefully check the grounding make sure that the utility power is available and that its range falls within the UPS specifications refer to the Specifications chapter Switch ON the ON OFF button on the rear panel and then press the ON OFF button on the front panel for 3 seconds the UPS emits a brief acoustic signal turns the LCD display on and performs a functioning SELF TEST Leave the UPS in Normal mode for at least 4 hours in order to completely recharge the batteries Switch the UPS off by pressing again the ON OFF button for 3 seconds Connect the devices to be supplied to the UPS outputs by using only the included cables Be sure all the devices have the main switch in ON position Turn on the UPS again Check that it starts working correctly and it doesn t signal any sort of anomaly Moreover be sure that all the devices connected to the UPS outputs are working correctly By LCD display check if the Output load percentage is less than 100 otherwise it is necessary to remove part of the Output load Simulate a black out by removing the AC Input line The UPS starts working in Battery mo
11. ean Directives 66 14 Product Disposal yere rd er dees tenn idad 14 Lead Batteries eese ree exe 14 Copyright 2011 TECNOWARE s r l All rights reserved All trademarks are property of their respective owners TECNOWARE s r l Via Montetrini 2E Molino del Piano Florence Italy www tecnoware com Edition June 2011 version 1 0 No part of this manual may be reproduced even partially without the authorisation of TECNOWARE s r l TECNOWARE s r l reserves the right to change specifications at any time and without notice UPS EXA 1 1 1 5 2 2 2 6 3 2 1 User s manual Safety Warnings Read this manual carefully and completely before installing and using the TECNOWARE EXA Uninterruptible Power Supply which from here after will also be referred to as UPS This manual should be kept close to the UPS and read before the UPS is installed and used The UPS must be used only by properly trained personnel To ensure correct and safe operations it is necessary that operators and maintenance personnel observe the general safety Standards as well as the specific instructions included in this manual Risk of electric shock do not remove the cover The UPS contains internal parts which are at a high Voltage and are potentially dangerous capable of causing injury or death by electric shock There are no internal parts in the UPS which are user
12. he UPS indoors in a protected clean and moisture free environment Do not expose to the direct sun light Do not keep liquids flammable gases or corrosive substances near the UPS A User s manual 2 UPS EXA 1 1 1 5 2 2 2 6 3 2 1 Introduction EXA is a Line Interactive Pure Sinewave UPS Uninterruptible Power Supply specifically designed to protect your computer from any type of irregularities in the AC line such as black outs under or over voltages micro interruptions which often cause damage to your Hardware and Software Under normal AC line condition EXA performs output voltage regulation and filters frequently occurring electrical disturbances such as transients spikes interferences etc thus protecting all devices connected to the outlets and recharging the batteries in an ideal way In case of anomaly to the AC line the UPS continues feeding the protected equipment EXA is equipped with a RS 232 or USB interface which can be used to notify a power failure or a low battery condition directly to a computer this makes it possible to automatically save your data during an extended black out with the most widespread operating systems Windows Linux etc Read this manual carefully before using the EXA it includes important safety warnings and useful advices for correct use and installation N This manual is a guide that enables you to correctly install and use your EXA This manual includes important SAFE
13. mmable gases or corrosive substances near the unit Install the UPS on a properly tiled floor Avoid the installation on a floor that 15 not tiled flat User s manual 4 UPS EXA 1 1 1 5 2 2 2 6 3 2 4 EXTERNAL DESCRIPTION 4 1 Front Panel The front panel informs the user about operating status alarm conditions and measurements Front panel shown below consists of two parts 1 LCD display provides information about input only in line mode and output voltage output frequency only in battery mode battery level percentage load level percentage functioning modes alarm and fault conditions 2 ON OFF button enables the user to turn ON OFF the UPS TECNOWARE Figure 1 Front panel UPS EXA 1 1 1 5 2 2 2 6 3 2 5 User s manual 4 1 1 LCD Display Please refer to figure 2 Display visualizzato in modalit rete Display visualizzato in modalit batteria Figure 2 LCD Display 1 INPUT the 3 digits indicate the input voltage only visualized in line mode OUTPUT the 3 digits indicate the output voltage BATTERY LEVEL 3 digits indicate the battery charging percentage LOAD LEVEL 3 digits indicates the output load percentage FREQUENCY the 3 digits indicate the output frequency only visualized in battery mode au kf w m BUZZER this icon indicate the UPS works in battery mode and acoustic alarm in on in the same time only visualized in battery mode User s manual 6 UPS EXA 1 1 1 5 2 2 2 6
14. nd connected to the AC Input Line UPS EXA 1 1 1 5 2 2 2 6 3 2 9 User s manual 6 4 Load Control The UPS indicates the Output Load level by LCD display as described in the chapter 4 When the Output load is higher than nominal value the UPS warns of Overload condition by LCD display by emitting a continuous acoustic alarm The UPS warns of an Overload less than 110 by acoustic alarm An Overload between 110 and 130 is accepted for about 30 seconds and after UPS switches automatically off The UPS switches immediately off if the Overload is higher than than 130 Once the requested power is back within range the UPS switches automatically to the Normal mode Make sure that the UPS never indicates Overload condition N Do not connect a load greater than rated value to the UPS see POWER specifications in the chapter Technical Characteristics as this may damage the unit In this case the warranty is void 6 5 Fault Condition The UPS indicates the Fault condition by LCD display by emitting a continuous acoustic alarm During Fault condition the UPS doesn t supply Output power and so all the supplied devices are switched off 7 Communication Interfaces The UPS is factory equipped with RS232 and USB Communication Interfaces On the UPS rear side there are the connectors of the Interfaces Only one of the RS232 USB communications can be activated at one time To activate RS232 communication it 15 suffi
15. ons Acoustic signals of various kinds indicating functioning modes and alarm fault condition Communication with the computer through RS 232 and USB interfaces SNMP Adapter optional Protects and filters the telephone line Fast swappable battery High efficiency Maximum reliability Smart design and easy to use 3 Receipt and site selection Carefully remove the UPS from its packaging and carry out a meticulous inspection We recommend keeping the original packaging in a secure place in case you need to send the UPS for maintenance purposes case of transport damage notify the carrier and dealer immediately We recommend paying attention to the below points in order to choose a correct placement for your UPS The UPS is designed to operate in a protected environment e g offices We therefore recommend installing it in a place with very little or no humidity dust or smoke In all circumstances see the Technical Characteristics chapter for environmental specifications and check that the selected area meets these specifications During normal operation the UPS discharges a minimal amount of heat So it is necessary to leave at least 20 cm of unobstructed space all around the UPS in order to keep it properly ventilated Do not obstruct ventilation holes Do not insert objects or pour liquids in the ventilation holes Do not rest any object on top of the UPS Do not keep liquids fla
16. r is available and its amplitude is within specifications During Normal mode the UPS recharges the batteries and keeps them in an optimal charging voltage 6 2 Battery Mode The UPS automatically runs in Battery mode if the AC Input Line voltage amplitude gets out of security limits in case of black out or over voltage low voltage in this case the UPS supplies the required output power by its internal battery and by the Inverter block The UPS automatically returns in Normal mode a few seconds after the AC Input Line 15 recovered The Battery mode is identified by an acoustic signal every 10 seconds 6 3 Low Battery and Automatic Restart In Battery mode EXA indicates the Low Battery condition whenever the battery reaches a charge level allowing connected devices to operate for approximately one more minute The UPS warns operators of Low Battery by emitting an acoustic signal every second If AC Input does not come back on within few minutes the UPS shuts down automatically thus preventing the batteries from discharging excessively the UPS stops supplying Output power deactivates control panel indication and goes to a waiting state Once AC Input comes back on the UPS restarts automatically and after some seconds it goes back to work in Normal mode After a complete discharge the UPS needs 4 hours to recharge completely the batteries The UPS recharges batteries automatically if it works in Normal mode or if it is off a
17. scribed into the table If your anomaly is excluded or the suggested actions do not solve your problem consult the Technical Service Please give the following information to the Technical Service Model and serial number of the UPS which can be found on the nameplate on the rear of the UPS Description of anomaly Risk of electric shock do not remove the cover The UPS contains internal parts that are at a high Voltage and are potentially dangerous capable of causing injury or death by electric shock There are no internal parts in the UPS that are user serviceable Any repair or maintenance work must be performed exclusively by qualified technical personnel authorized by TECNOWARE A TECNOWARE declines any responsibility if this warning is disregarded Warning to the technical personnel authorized for service since internal components are connected to the batteries they will remain powered and therefore dangerous even after the UPS has been disconnected from AC power mains Before any repair or maintenance work disconnect the batteries by removing the positive cable red colour from the positive pole of the battery ANOMALY POSSIBLE CAUSE ACTION TO SOLVE The UPS does not turn on ON OFF button Press the ON OFF button Batteries are flat Recharge the batteries for at least 4 hours Electronic board failure Refer to Technical Service The UPS always function in Batter
18. y mode Input mains power cable 15 disconnected Check the input mains power cable Check the presence of the electrical mains ON OFF switch Check if the rear ON OFF switch is in ON position Input mains fuse is burnt Replace the fuse with another of the same type Black out conditions surge Over Voltage or Low Voltage Wait until the AC Input Line returns to normal conditions Electronic board failure Refer to Technical Service Battery Autonomy is too short Battery is not fully charged Recharge the battery for at least 6 hours Electronic board failure Refer to Technical Service OVERLOAD alarm OVERLOAD condition Disconnect all devices that cause the overload condition FAULT alarm FAULT condition Check if UPS is in OVERLOAD condition Refer to Technical Service The UPS does not communicate with the Computer The UPS Management Software sends a communication error Check that the USB or RS232 cable is correctly connected between the UPS and the Computer The Software is not correctly installed Install correctly the specific Software for your Computer s Operative System If the described anomalies should continue despite the advised troubleshooting or should they manifest in any other form please contact TECNOWARE SERVICE www tecnoware com UPS EXA 1 1 1 5 2 2 2 6 3 2 13 User s manual
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