Hightech HIS 6850 IceQ X 1GB GDDR5 AMD 1GB
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1. 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 22 Using Catalyst Control Center Accessing Catalyst Control Center Help Catalyst Control Center Help provides information on the features and concepts of your AMD Radeon product You can also use the Catalyst Control Center Help feature to access usage information generate a problem report and get software version details 1 Open Catalyst Control Center in the Advanced view 2 Choose one of the following options Press the F1 key at any time to get specific help on the currently displayed information 5 To browse the entire help contents from either the Help or Options gt Help menu choose Help Contents To access AMD s Web site from either the Help or Options gt Help menu choose Go to ATI com AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 Chapter 7 Reference The following section offers troubleshooting tips and provides customer care warranty and compliance information Troubleshooting Note Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card Graphics Card Installation Troubleshooting For more advanced troubleshooting information contact AMD Customer Care for ATI products at ati amd com The graphics card doesn t fit any of the motherboard slots The graphics card needs to be excha2. Native 6 2xmDP DVI 2xmDP VGA Native 2 mDPto VGA Native DVI to VGA 5 HDMI VGA A DVI 2xmDP mDP to dDVI Native x2 Native Native 5 HDMI DVI A DVI HDMI mDP Native mDP to sDVI Native Native 4 HDMI A DVI mDP mDP Native Native Native DVIto VGA 4 VGA DVI DVI DVI Native DP to DVI A Native 3 DVI DVI VGA Native mDP to 50 1 DVI to VGA 3 A For additional configuration information visit http www amd com eyefinity Once displays are connected to the graphics card you can change how your displays are configured using Catalyst Control Center For more information see Chapter 6 Using Catalyst Control Center Using Adapters The following procedure describes how to connect a display to your graphics card using an adapter 1 Turn off your computer and display 2 Plug the adapter into the connection from your AMD Radeon graphics card and tighten the thumbscrews if there are any 5 Connect your display s cable to the adapter and tighten the thumbscrews if there are any 4 Turn on your display first then your computer Use the Catalyst Control Center to configure the new display Configuring the Display Optional To change the display configuration or if you are experiencing an issue with the display do the following 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 14 Display Configuration Note If you are not
3. Tip The location of power connections may vary between models They can be located on either the side or back of the card AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Hardware Installation 7 Figure 2 1 Possible Power Connection Locations on the Graphics Card Power supply Graphics card 8 Fasten the graphics card securely to the back panel 9 Make sure nointernal cables are interfering with components inside the computer for example a cooling fan and then replace the computer cover 10 Reconnect any cables you have disconnected during installation and then plug in the computer s power cord 11 Turn on the monitor and then the computer If you have properly installed the graphics card the computer should start normally Proceed to install the software and drivers for your AMD Radeon HD 6850 6870 graphics card 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 8 Hardware Installation AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Chapter 3 Software Installation This chapter describes the installation of the software and drivers associated with your AMD Radeon product ATI Drivers and Software Drivers are small but important programs that enable an operating system to communicate with a piece of hardware such as a graphics card When you install a new graphics card you must also install the driver and configuration software the c
4. Inc AMD Radeon HD 6850 6870 4 Getting Started AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Chapter 2 Hardware Installation This chapter details how to install your AMD Radeon HD 6850 6870 in your system Installation Overview The installation of the card has slightly different procedures depending on whether you replacing an existing card or installing a graphics card in a PC for the first time This section briefly describes the high level steps for both cases Replacing an Existing Card If you are replacing an existing graphics card you need to Start the computer and then uninstall the old graphics driver Turn off the computer and then remove the old card Install the new card and then connect the monitor Start the computer and then install the new drivers and software ao e QU N Restart the computer Installing the First Card for this PC If this is the first graphics card for this PC you need to 1 With the computer off install the new card and then connect the monitor 2 Start the computer and then install the new drivers and software 5 Restart the computer Installing the Graphics Card 1 Turn off the computer monitor s and other peripheral devices 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 6 Hardware Installation 2 Unplug the computer s power cord and then disconnect all cables from the back of the computer Wait
5. Not all software components are installed using the Express installation Custom installation allows you to select individual software components for installation Tip If the installer fails to install the driver or you have a software conflict you can download the latest software from ati amd com support driver html and then install it AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Chapter 4 Display Configuration This section describes how to configure the display and lists the available display connections AMD Radeon HD 6850 6870 Connections The following figure shows the display connections available on your AMD Radeon HD 6850 6870 graphics card Note The baseplate may not appear exactly as depicted Figure 4 1 AMD Radeon HD 6850 6870 Display Connections 1 Single link DVI D connection Provides video digital signals and HDMI output that is compatible with most HDMI compliant devices 2 Mini DisplayPort DP connection Carries video and audio signals to DisplayPort compliant devices 5 Mini DisplayPort DP connection Carries video and audio signals to DisplayPort compliant devices 4 HDMI connection Type A Carries video and audio signals to HDMI compliant devices 5 Dual link DVI I connection Provides video digital signals and HDMI output that is compatible with most HDMI compliant devices 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 12
6. Part 1 General Requirements To meet UL safety requirements the computer s maximum room temperature should not exceed 40 C This product complies with the PCI Express 300W Electromechanical Specification please refer to the manufacturer for additional information Other relevant input power data will also be available t US LISTED LE ACCESSORY CU X Waste Electrical and Electronic Equipment WEEE Directive Compliance European Union This product was manufactured by Advanced Micro Devices Inc 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 30 Reference VCCI Class B ITE Compliance Information Japan Sa 145 2 gt LORIE 7 ACT EY RRR SND 2 SES ASI TEL 5 ET HR BA CE gt CIE LV RY HV ae LT FAV VCCI B KCC Certification Information Korea 8271202245 ts Sal7i7p 0 21212 2F8 BzDS 212 ZA SOM AS 55 5 RE Soi ARS gt Class B Equipment Household purpose info telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area 5 e BSMI Certification Information Taiwan CNS13438 96 4 AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Reference 1 D33A27 0 C Tick Australia and New Zealand Q ACMA Australian
7. Communications and Media Authority Radiocommunications Act 1992 Australia per notices of section 182 AS NZS CISPR 22 2006 Product Environmental Compliance This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards For information on China RoHS EU RoHS or EU REACH compliance please refer to Product Environmental Compliance on the AMD Web site 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 32 Reference AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc
8. Display Configuration 11 4 1 AMD Radeon 6850 6870 Connections 11 AD Displa Configurations 5 2 a 0 at ed Se db e Tec ates 12 452 SOON Ta E aE ad ee ri ve 12 4 3 Using Adapters oe mee netu me e wien A Me enc 13 4 4 Configuring the Display Optional ser nutre tert oec teo itti nardo 13 Chapter 5 AMD CrossFireX Technology 15 5 1 AMD CrossFireX Introduction 15 5 2 Installing AMD CrossFire Graphics Cards Hen 15 5 3 sEnabling AMD CrOSSFITeX beer eer ebat iita 19 Chapter 6 Using Catalyst Control Center 21 6 1 Catalyst Control Center Overview 21 6 2 Starting the Catalyst Control Center Software eene 21 6 3 Accessing Catalyst Control Center Help 22 AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc vi Chapter 7 23 ZA Troubleshooting bretagne Deed efe EHE 23 7 1 1 Graphics Card Installation Troubleshooting 23 7 1 2 24 7 1 3 HDTV HDTV Adapter Troubleshooting RR een 25 26 27 7 3 1 FCC Compliance Information USA 28 7 3 2 Industry Canada Compliance Statement 28 7 3 3 CE Compliance Information European Union cece ett
9. approximately 20 seconds after unplugging the power cord before disconnecting a peripheral cable or removing a component from the motherboard to avoid possible damage to the motherboard 5 Remove the cover to the computer s case Note If necessary consult the computer manual for help in removing the cover Static electricity can seriously damage computer components Discharge your body s static electricity by touching the power supply or the metal surface of the computer chassis before you touch any components inside the computer s case to avoid damaging them 4 Unscrew or unfasten and remove any existing graphics card from the computer if necessary 5 Locate the appropriate bus slot and if necessary remove the corresponding metal backplate cover s Make sure all internal cables are clear of the slot Note If you cannot find a bus slot to match the card you need a graphics card with the correct bus to match the motherboard 6 Align the graphics card with the slot and press it in firmly until the card is fully seated 7 If your card requires supplementary power and must be connected directly to the power supply locate the appropriate power connector cable s from the power supply and connect it or them to the graphics card s supplementary power connector s Note If applicable before installing a card that requires a supplementary power connection make sure your existing power supply has such a connection available
10. electric shock and fire install this accessory only in products equipped with a three wire grounding plug a plug having a third grounding pin This is a safety feature Do not remove the grounding pin of a three pin plug Attach product securely All product securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis as appropriate 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Contents Chapter 1 Getting Started 20220 esse ae 1 Ll SYSTEM 116015 Henn ete Ass nt 1 tt Hardware ed e ade te e hes de eet he 1 1 12 Recording the Serial and Part N rbers tte st een 2 1 3 Uninstalling the Old Driver Windows XP 2 1 4 Uninstalling the Old Driver Windows Vista Windows 7 3 Chapter 2 Hardware Installation 5 2 31 dinstallation OVeFy seed on tta tem e 5 2 1 Replacing an Existing Gard ee eee e redet bete teas 5 9 5 2 2 Installing the Graphics Card eet tte teer er pee A A pe Pec eges 5 Chapter 3 Software Installation 9 Bul ATM Drivers and SoftWare e nS V tbt a ba d de t i a e EU 9 3 2 Installing the AMD Catalyst Software Suite Windows 9 Chapter 4
11. experiencing any troubles with the display no adjustments are necessary 1 Right click on the desktop and in the shortcut that appears click Properties The Display Properties dialog appears 2 Click the Settings tab and then select the screen resolution and color depth that best suit your requirements and the display s performance 5 Click Advanced and then select the Monitor tab 4 Choose a refresh rate from the drop down list Choosing a refresh rate unsupported by the display may damage it Consult the display s documentation if necessary 5 Click OK Once you have configured the main display you can configure any other displays that are connected 6 To configure another display do the following a Right click on the desktop and in the shortcut that appears click Properties Note The Catalyst Control Center software can also enable and configure multiple monitors b To access the basic multi monitor configuration settings click the Settings tab c Select the monitor icon identified by the number 2 Note When using multiple monitors with the graphics card one monitor will always be the primary display additional monitors will be designated as secondary d Click Extend my Windows desktop onto this monitor e Set the Screen Resolution and Color Quality as appropriate for the second monitor f Click OK AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Chapter 5 AMD CrossFi
12. previews of the changes before they are applied The following configurations are available Basic View simplified view of the features that includes wizards to quickly make changes Advanced View powerful interface that enables complete configuration of the feature set of the graphics card Custom View A customized view so that desired features can be accessed quickly For information on the individual features of the software access the comprehensive in program help system see Accessing Catalyst Control Center Help or visit the AMD Customer Care Web site at http ati amd com support Starting the Catalyst Control Center Software Thefollowing table shows the ways you can startthe Catalyst Control Center software Table 6 1 Catalyst Control Center Access Routes Access Route Instructions Windows Desktop 1 Right click anywhere on the desktop 2 From the shortcut menu that appears click ATI CATALYST TM Control Center Windows Start Menu 1 Click Start on the Windows task bar 2 Select Programs gt Catalyst Control Center Windows Notification 1 Right click the ATI icon in the Windows Notification Area Area 2 From the short menu select ATI Catalyst Control Center Desktop Shortcut When you first installed the Catalyst Control Center the setup wizard provided you with the option of placing a shortcut on the desktop If you chose this option you can double click the ATI Catalyst Control Center desktop shortcut
13. to 3 00 p m 1 905 882 2626 Canada Note AMD reserves the right to International and or local toll change hours of support For more charges to Canada will apply information please refer to ati amd com support terms AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your product up and running If your issue is not resolved our technicians will determine whether the difficulty you are experiencing is the result of the product whether your product contains a defect and whether your product is under warranty AMD Customer Care is unable to assist with refunds returns or exchange specific inquiries If resolving the problem being experienced is critical to your decision to keep the product it is your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchange AMD is notresponsible for any expense incurred accessing Customer Care It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget AMD Customer Carereserves the right to limit support options for products that are not registered or are reaching end of life International Compliance Information This section details the worldwide compliance information for this product which is manufactured to be compliant in the regions where it is s
14. AMD The future is fusion AMD Radeon HD 6850 6870 User Guide Part Number 137 41807 11 2010 Advanced Micro Devices Inc All rights reserved The contents of this document are provided in connection with Advanced Micro Devices Inc AMD products AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to discontinue or make changes to products specifications product descriptions and documentation at any time without notice No license whether express implied arising by estoppel or otherwise to any intellectual property rights is granted by this publication Except as set forth in AMD s Standard Terms and Conditions of Sale AMD assumes no liability whatsoever and disclaims any express or implied warranty relating to its products including but not limited to the implied warranty of merchantability fitness for a particular purpose or infringement of any intellectual property right AMD s products are not designed intended authorized or warranted for use as components in systems intended for surgical implant into the body or in other applications intended to support or sustain life or in any other application in which the failure of AMD s product could create a situation where personal injury death or severe property or environmental damage may occur AMD reserves the right to discontinue or make changes to its products at any time wi
15. Display Configuration Display Configurations The following table lists options for attaching displays that are indirectly supported by the connections on your graphics card For best graphics performance and quality always use native connections when available Note Adapters not provided with your graphics card can be purchased directly from AMD s Web site or through your local AMD resellers Table 4 1 Display Configurations Display Configuration Connection Options CRT VGA display DVI connection and DVI to VGA adapter Mini DisplayPort connection with Mini DisplayPort to VGA adapter DFP digital flat panel display Mini DisplayPort connection with Mini DisplayPort to DVI adapter HDMI HDTV e DVI connection with DVI to HDMI adapter Mini DisplayPort connection with Mini DisplayPort to HDMI adapter If your graphics card includes a DisplayPort or Mini DisplayPort connection you can the following types of DisplayPort compliant adapters dongles with your graphics card Adapters Uses DisplayPort signals to transmit audio and video information between variants of the same connection type for example Mini DisplayPort to standard DisplayPort Active dongles Allows connection from a DisplayPort connection to a non DisplayPort display using DisplayPort signals Passive dongles Allows connection from a DisplayPort connection to a non DisplayPort display using non DisplayPort signals The type of adapte
16. aphics to be disabled or to become the secondary display During software installation on a PC with the Windows Vista OS the screen goes blank The software is still installing Wait 20 50 minutes to make sure the software has finished installing and then restart the computer Troubleshooting AMD CrossFireX The following are suggested solutions for common AMD CrossFireX troubleshooting issues Change Motherboard BIOS Settings Some motherboards may have a system BIOS option to switch between single and dual PCIe slot support The default setting may be single slot support Refer to the motherboard s manual for information to enable dual PCIe slot support For more information see the AMD CrossFireX Web page at ati amd com crossfire Use Graphics Cards with Different Amounts of Memory In some AMD CrossFireX configurations graphics cards with different amounts of memory can by used however restarting your computer is required after enabling AMD CrossFireX This will cause AMD CrossFireX to reduce the amount of memory onthe card with the most amount of memory to match the memory size ofthe graphics card with the least amount of memory Clicking OK to the memory mismatch error message will restart your computer Note When disabling AMD CrossFireX you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size Card Reversal Recommended A recommendation
17. applications 2 On the Windows taskbar click Start lt Control Panel and then double click Add or Remove Programs 3 Select the current graphics card driver and then click Change Remove Use the wizard that appears to remove the current display driver AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Getting Started 3 4 Turn off the system after the driver has been removed Note If the previously installed graphics card has any additional software installed this software may also need to be removed before restarting the computer For example DVD Player or Multimedia applications Uninstalling the Old Driver Windows Vista Windows 7 Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card 1 With the current graphics card still in the computer close all open applications 2 Click Start gt Control Panel 3 Click Device Manager If you are using the Category View of the Control Panel do one of the following gt For Windows Vista click System and Maintenance and then Device Manager 5 For Windows 7 click System and Security and then Device Manager under the System group 4 Expand Display Adapter and then right click the driver for the graphics card you are replacing 5 Inthe shortcut menu that appears click Uninstall The driver for the old graphics card is uninstalled 6 Turn off the system 2010 Advanced Micro Devices
18. ard for AMD CrossFireX configuration AMD CrossFireX certified motherboard For an up to date listing of AMD CrossFireX certified motherboards see ati amd com products certification Asecond AMD CrossFireX graphics card compatible with the AMD Radeon HD 6850 6870 One AMD CrossFireX internal bridge interconnect per additional board included A 600 watt or better power supply with four 6 pin PCIe power connectors 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 2 Getting Started For an up to date listing of certified power supplies see ati amd com certifiedpsu Certified system cases with good airflow and cooling are recommended For list of certified cases see ati amd com certifiedcases For more information see Chapter 5 AMD CrossFireX Technology Recording the Serial and Part Numbers Write down the serial number and part number before installing The serial number and 102 part number on the graphics card are required for registration and free support They are located on a sticker on the back of the card The emphasized numbers in bold are required for registration and free support Figure 1 1 Sample Serial and Part Numbers S N 000000 0 P N 1028360100 Uninstalling the Old Driver Windows XP Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card 1 With the current graphics card still in the computer close all open
19. ard requires to function properly You also need to install or reinstall your AMD Radeon drivers when you have reinstalled or upgraded your operating system or when you download updated drivers from AMD s Web site http ati amd com support driver html Note When reinstalling drivers always uninstall any previous drivers that are on your system even if they are for the same graphics card Always start fresh Installing the AMD Catalyst Software Suite Windows OS To install or remove software you must have administrator rights or be logged on as a user with administrator rights Note The installation dialog displays in English if the operating system s language is not supported Software is provided to both operate and take advantage of all the features of the graphics card Software includes The graphics card drivers e Catalyst Control Center software HydraVisionT software included in the custom install SurroundView software included in the custom install AMD Video Converter software included in the custom install 1 Insert the Software and Documentation CD Note If the install wizard does not start navigate to the CD drive and double click ATISETUP exe 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 10 Software Installation 2 From the menu that appears click Software Install 3 Follow the on screen instructions When prompted select either Express or Custom
20. ireX Disabled After Swapping Moving Cards If you change the AMD CrossFireX configuration by moving the graphics cards to different slots on the motherboard disable AMD CrossFireX and restore factory default settings in Catalyst Control Center first Once the cards have been swapped enable AMD CrossFireX This ensures the new configuration is detected by the computer HDTV HDTV Adapter Troubleshooting The following troubleshooting tips may help if you experience problems with HDTV More troubleshooting information can be found on the AMD Web site Please visit ati amd com and select Customer Care The colors on the TV display are incorrect Ensure that the connections between the component video adapter and the HDTV are correct There is no display on the TV The TV will not display anything until Windows starts this may take several minutes Make sure the TV is set to YPbPr input 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 Also make sure that the HDTV component video adapter is properly connected 26 Reference DVDs will not play in high quality modes For displays connected using an analog connection playback of CSS protected DVDs may be restricted to certain modes For displays connected using a digital connection playback on certain DVD players may also berestricted if HDCP high bandwidth content protection cannot be enabled This restriction also applies to displays connected using active DisplayP
21. le 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc 18 AMD CrossFireX Technology Figure 5 2 AMD CrossFire Bridge Interconnect Protection Tag AMD CrossFire graphics cards Interconnect Figure 5 3 AMD CrossFire Installation AMD Radeon HD 6850 6870 AMD CrossFireX Technology 9 9 Fasten the graphics cards securely to the back panel 10 Make sure the cables are not interfering with anything inside the computer for example a cooling fan and then replace the computer cover 11 Reconnect any cables you have disconnected and plug in the computer power cord 12 Turn on the monitor and then the computer AMD CrossFireX must now be enabled using Catalyst Control Center Enabling AMD CrossFireX When AMD CrossFireX support is enabled the best possible GPU combination is selected based on the current hardware configuration If necessary you can change the existing AMD CrossFireX configuration using the following procedure AMD Radeon dual GPU graphics cards are designed based on AMD CrossFireX technology As a result AMD CrossFireX support is always enabled for such cards 1 Based on the navigation system contained in the Catalyst Control Center window do one of the following gt Navigation menu On the Graphics menu click CrossFirex Navigation tree From the tree in the Graphics Se
22. message to reverse the graphics card positions may appear if the primary graphics card is not installed into the primary PCIe slot Although AMD CrossFireX can be enabled performance may be improved by reversing the graphics cards in the computer See your motherboard s manual to determine which is the primary PCIe slot AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Reference 5 3D Client is Active You will not be able to start AMD CrossFireX if a 3D application game or video playback such as a DVD movie is running Close all open 5D applications games and movie player applications and then enable AMD CrossFireX AMD CrossFireX is Currently Unavailable This error has occurred because AMD CrossFireX did not correctly detect your graphics hardware or there is a problem with the software e Check that the graphics cards are installed correctly Check that the interconnect cable if applicable is installed correctly Close all running 3D applications Check that the AMD CrossFireX mode is set to Software in the Catalyst Control Center The AMD Radeon HD 6850 6870 can only use AMD CrossFireX technology in software mode Reinstall the Catalyst Control Center and drivers Screen Rotation is Unavailable or Does Not Work Screen rotation is not an available feature on AMD CrossFireX systems Video Displays Flicker During System Startup This is normal during AMD CrossFireX startup AMD CrossF
23. nged for one with a bus that matches the motherboard The computer beeps and the boot process stops Make certain that the graphics card is properly connected to the internal power supply and the motherboard No display on power up This may be an SBIOS issue Replace the old card and then try these possible solutions 1 Check the motherboard manufacturer s Web site for an SBIOS update 2 Turn off the on board video The computer does not boot up properly Verify that the installation instructions were followed correctly Make certain that the graphics card is properly connected to the power supply and the motherboard If using Windows operating system restart your computer in Safe Mode For information on Safe Mode consult the Windows documentation Check the system configuration utility for interrupt assignments 2010 Advanced Micro Devices Inc 24 Reference The computer boots up but there is no display Verify that the monitor is connected properly to the computer and a power supply If a DisplayPort adapter passive dongle or active dongle is used visit www amd com eyefinity and make sure it appears on AMD s listing of AMD Eyefinity Multi Display Ready or AMD Eyefinity Multi Display Verified adapters dongles If your motherboard has on board graphics capabilities you may need to disable them Consult your motherboard documentation for more information Note Some manufacturers do not allow the on board gr
24. old Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 28 Reference FCC Compliance Information USA This product complies with FCC Rules Part 15 Operation is subject to the following conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee thatinterference will notoccur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connec
25. ort adapters The entire display is not visible If the component input device supports it try 720p mode The display appears tilted Consult the HDTV documentation The CRT display is green The system is in component output mode Restart the computer with only the CRT monitor connected TVs monitors connected cannot be enabled If TVs and or monitors connected using DisplayPort adapters passive dongles or active dongles cannot be enabled visit ww w amd com eyefinity to check the connectivity options available for your graphics card and that your chosen configuration is supported Check individual connections to the TVs monitors Customer Care For detailed instructions on how to use your product refer to the documentation included on the installation CD To activate Customer Care you must register your product at ati amd com online registration If you require further assistance with your product the following Customer Care options are available AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Reference 27 Service Availability Language Access Online or mail 24 hours a day English http ati amd com support French Spanish Attention Customer Advanced Micro Devices Inc 1 Commerce Valley Drive East Markham Ontario Canada L3T 7X6 Telephone Monday to Thursday 9 00 a m to 5 30 English 1 877 284 1566 toll free p m or US amp Canada Friday 9 00 a m
26. pheral or removing a component from the motherboard 5 Remove the computer cover If necessary consult the computer manual for help removing the cover 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 16 AMD CrossFireX Technology Remember to discharge your body s static electricity by touching the power supply case or the metal surface of the computer chassis 4 Remove any unneeded graphics cards from the computer Warning Some graphics cards can get hot while operating Wait approximately five minutes after turning off the computer before touching the card 5 Locate the PCIe slots on the motherboard If necessary also remove the corresponding back panel cover 6 Align the new graphics card in the secondary PCIe slot next to the existing graphics card and press firmly until the card is fully seated 7 Connect the power supply to the cards Tip The location of power connections may vary between models They can be located on either the side or back of the card AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc AMD CrossFireX Technology 7 Figure 5 1 Connecting the Power Cables Power supply Existing card 3 New card 8 Remove protection tags from the ends of the AMD CrossFire interconnect and connect the cards Always handle the AMD CrossFire bridge interconnect by the connector only Do not push or pull on the flexible cab
27. r dongle used determines the number of displays that can be supported by your graphics card In general more displays can be supported with DisplayPort adapters and active dongles than with passive ones Note A list of compatible adapters dongles for your graphics card can be found at http support amd com us eyefinity Pages eyefinity dongles aspx Multiple Displays Your AMD Radeon HD 6850 6870 graphics card provides display functionality for up to six displays using any combination of the following Any number of Mini DisplayPort connections You can connect more than on display to a Mini DisplayPort connection using a daisy chain configuration or a hub multi display support is made possible through the DisplayPort v1 2 standard Two connections between the single link DVI D dual link DVI I and HDMI connections AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Display Configuration 3 The following table shows some examples of multiple display configurations A indicates an active adapter is used and P indicates a passive adapter is used Display abbreviations are mDP Mini DisplayPort dDVI dual link DVI sDVI single link DVI Table 4 2 Sample Display Configurations Sample Display DVI D mDP mDP HDMI DVI I Total Configuration Connector Connector Connector Connector Connector Output 6xmDP Native x6 6 DVI 2xmDP Native Native x2 Native 2
28. reX Technology Note These features are only available for AMD Radeon HD 6850 6870 graphics cards with AMD CrossFireX connections AMD CrossFireX Introduction AMD CrossFireX is a multi GPU graphics processing unit performance gaming platform It enables multiple graphics processors installed in a single computer to work together to improve system performance creating a high performance gaming platform A AMD CrossFireX setup involves two graphics cards and works with all 3D games and applications Once your graphics cards have been installed you can enable and configure AMD CrossFireX support using Catalyst Control Center For more information see Chapter 6 Using Catalyst Control Center Installing AMD CrossFire Graphics Cards These instructions assume that a PCIe graphics card has already been successfully installed in the secondary slot slot one and that the primary slot slot zero is empty Note Consult your system builder or OEM to ensure that your system has an adequate power supply For an up to date listing of AMD CrossFire certified motherboards and power supplies see ati amd com products certification 1 Make sure the computer monitor and other peripheral devices are off 2 Unplug the computer power cord and disconnect the monitor cable from the back panel of the computer To avoid possible damage to the motherboard wait approximately 20 seconds after unplugging the power cord before disconnecting a peri
29. ss otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Disclaimer While every precaution has been taken in the preparation of this document Advanced Micro Devices Inc assumes no liability with respect to the operation or use of AMD hardware software or other products and documentation described herein for any act or omission of AMD concerning such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in connection with the furnishing performance or use of the AMD hardware software or other products and documentation provided herein Ensure that you have the latest documentation AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Important Safety Instructions Note This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product Read all instructions before beginning installation All safety and installation instructions should be read before the product is installed or operated Retain all instructions Safety installation and operating instructions should be retained for future reference Heed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding For continued protection against the risk of
30. ted Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Complies with FCC 15 107 and 15 109 For further compliance information Advanced Micro Devices Inc 62 Forest Street Marlborough MA 01752 USA Tel 508 303 3900 Industry Canada Compliance Statement Canada This Class B digital apparatus complies with Canadian ICES 005 Cet appareil num rique de la Classe B est conforme la norme NMB 003 du Canada CE Compliance Information European Union EMC Directive 2004 108 EC CISPR 22 2008 09 EN 55022 2006 Class B Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Reference 9 CISPR 24 1997 EN 55024 1998 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements Electrical Safety Europe The Low Voltage Directive 2006 95 EC EN 60950 1 Safety of Information Technology Equipment USA Canada UL 60950 1 Information Technology Equipment Safety Part 1 General Requirements CSA 022 2 No 60950 1 Information Technology Equipment Safety
31. thout notice Trademarks AMD the AMD Arrow logo ATI the ATI logo AMD Athlon AMD LIVE AMD Phenom AMD Sempron AMD Turion AMD64 All in Wonder Avivo Catalyst CrossFireX FirePro FireStream HyperMemory OverDrive PowerPlay PowerXpress Radeon Remote Wonder Stream SurroundView Theater TV Wonder The Ultimate Visual Experience and combinations thereof are trademarks of Advanced Micro Devices Inc HyperTransport is a licensed trademark of the HyperTransport Technology Consortium Blu ray Disc is a licensed trademark of the Blu ray Disc Association HDMI is a licensed trademark of HDMI Licensing LLC DisplayPort is a licensed trademark of Video Electronic Standards Association Microsoft Windows and Vista are registered trademarks of the Microsoft Corporation in the United States and or other jurisdictions Other names are for informational purposes only and may be trademarks of their respective owners Dolby Laboratories Inc Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories 1992 1997 Dolby Laboratories Inc All rights reserved Macrovision Licensed for limited viewing uses only This product incorporates copyright protection technology that is protected by US patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unle
32. ttings tab click CrossFireXTM 2 Click Configure 3 From the Graphics Adapter list select the graphics card to act as the display GPU 4 Select Enable Note The Choose from the following Rendered GPU combinations drop down list automatically populates with all available render GPUs based on the selected display GPU The list displays only GPUs that can be enabled for AMD CrossFireX Other combinations are not listed here but may be listed on the CrossFire lt Diagnostics page 5 From the list select the appropriate combination Note Ifthe selected combination is not the most optimal choice for your system a message appears at the bottom of the page notifying you of this 6 Click Apply In some configurations when AMD CrossFire is enabled GPU Accelerated Physics is automatically disabled for all cards in the configuration as are all displays except the one used by AMD CrossFire 2010 Advanced Micro Devices Inc AMD Radeon HD 6850 6870 20 AMD CrossFireX Technology AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Chapter 6 Using Catalyst Control Center Catalyst Control Center Overview The Catalyst Control Center software provides access to the display features of your AMD Radeon HD 6850 6870 product Use the software to fine tune graphics settings enable or disable connected display devices and change the orientation of the desktop Many features display
33. ttteteeee 28 Ted AT Electrical Sale e E T E E E Een ea a HM ON 29 7 3 5 Waste Electrical and Electronic Equipment WEEE Directive Compliance European eem de N de Mee M Lt De 29 7 3 6 VCCI Class B ITE Compliance Information Japan 30 7 3 7 KCC Certification Information Korea 30 7 3 8 BSMI Certification Information Taiwan EEEE EEEE 30 7 3 9 C Tick Australia and New Zealand 31 7 3 10 Product Environmental Compliance 31 AMD Radeon HD 6850 6870 2010 Advanced Micro Devices Inc Chapter 1 Getting Started Before you begin installing your new AMD Radeon HD 6850 6870 please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter System Requirements Hardware Minimum requirements for installing a single AMD Radeon HD 6850 6870 graphics card e Motherboard with one PCIe x16 lane graphics slot AMD Athlon or Intel Pentium 4 CPU 1 GB CD ROM or DVD ROM drive for installing software A 500 watt or better power supply with one 75 watt 6 pin PCIe connector for the AMD Radeon HD 6850 and two 75 watt 6 pin PCIe power connectors for the AMD Radeon HD 6870 Certified power supplies are strongly recommended for a list of certified power supplies see ati amd com certifiedpsu AMD CrossFireX Requirements Minimum requirements for installing an additional graphics c
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