Viewsonic ViewPad 10pro 32GB 3G Black
Contents
1. ViewSonic ViewPad 10pro User Guide Model No VS14140 Compliance Information CE Conformity for European Countries The device complies with the EMC Directive 2004 108 EC and Low Voltage Directive 2006 95 EC R amp TTE Compliance Statement C 2200 This wireless module device complies with the Essential Requirements of the R amp TTE Directive of the European Union 1999 5 EC This equipment meets the following conformance standards EN 301 489 EN 301 489 EN50361 EN301448 EN301908 EN301489 EN300328 EN6231 1 Caution Risk of explosion if battery replaced aced by an incorrect type Dispose of used batteries according to the instructions Notified Countries Germany UK Netherlands Belgium Sweden Denmark Finland France Italy Spain Austria Ireland Portugal Greece Luxembourg Estonia Latvia Lithuania Czech Republic Slovakia Slovenia Hungary Poland and Malta Following information is only for EU member states The mark is in compliance with the Waste Electrical and Electronic Equipment Directive 2002 96 EC WEEE X The mark indicates the requirement NOT to dispose the equipment including any spent or discarded batteries or accumulators as unsorted E municipal waste but use the return and collection systems available If the batteries accumulators and button cells included with this equipment display the chemical symbol Hg Cd or Pb then it means that the battery has a heavy me2. opportunity loss of goodwill interference with business relationships or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential or otherwise 3 Any claim against the customer by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you Sales outside the U S A and Canada For warranty information and service on ViewSonic products sold outside of the U S A and Canada contact ViewSonic or your local ViewSonic dealer The warranty period for this product in mainland China Hong Kong Macao and Taiwan Excluded is subject to the terms and conditions of the Maintenance Guarantee Card For users in Europe and Russia full details of warranty provided can be found in www viewsoniceurope com under Support Warranty Information 4 3 ViewSonic TPC Warranty TPC_LWO1 Rev 1A 06 20 08 Viewsonic
3. 2328722 soporte viewsonic com Renta y Datos 29 SUR 721 COL LA PAZ 72160 PUEBLA PUE Tel 01 222 891 55 77 CON 10 LINEAS Electroser Av Reforma No 403Gx39 y 41 97000 M rida Yucatan Tel 01 999 925 19 16 Other places please refer to http www viewsonic com la soporte index htm Mexico Latin America Peru www viewsonic com la T 0800 54565 soporte viewsonic com Macau www hk viewsonic com T 853 2870 0303 service hk viewsonic com Middle East ap viewsonic com me Contact your reseller service ap viewsonic com Puerto Rico amp Virgin Islands www viewsonic com T 1 800 688 6688 English T 1 866 379 1304 Spanish F 1 909 468 3757 service us Qvievvsonic com soporte viewsonic com a eles www ap viewsonic com T 65 6461 6044 service sg viewsonic com Thailand South Africa ap viewsonic com za Contact your reseller service ap viewsonic com United Kingdom www viewsoniceurope com uk www viewsoniceurope com uk support call desk service_gb viewsoniceurope com United States www viewsonic com T Toll Free 1 800 688 6688 T Toll 1 424 233 2530 F 1 909 468 3757 service us Qvievvsonic com Limited Warranty VIEWSONIC ViewPad What the warranty covers ViewSonic warrants its products to be free from defects in material and workmanship under normal use during the warranty period If a product proves to be defective in m
4. alibration menu ILITEK l Love Innovation Calibration 2 Place the device on a flat table top Avoid any touch contact to the touch panel while performing the calibration 3 Tap on Calibration to start the process 4 When calibration is completed message Calibration OK will be shown WiFi Setup P In Windows task bar left click on J to bring up available access point menu 2 Select the WiFi access point from the available WiFi network list 3 Enter the password for the network if required 4 Click on Connect to complete the connection Bluetooth Bluetooth can be configured in the Control Panel Please refer to Control Center section for activating the Bluetooth Pairing Bluetooth Devices Ensure pairing devices Bluetooth feature is enabled Double tap on ES located in Windows task bar to open the Bluetooth menu Tap Add New Device to scan all available Bluetooth devices in the area Select desired device from the discovered devices The screen will provide a PIN code for the connecting Bluetooth device Enter this code to connecting device This screen will time out after a short period if no action is taken Once the handshake is established tap Next to complete l If connecting with an audio device which only supports HSP HFP A2DP Connect to phone audio option will be displayed ae SN gt Note Once the handshake has been established connecting to the sam
5. an Android platform based on Linux which can be expanded by a varietyof JME based application SW All products use in this device and trademarks mentioned herein are trademarks or registered trademarks of their respective owners Google the Google logo Android the Android logo and Gmail are trademarks of Google Inc Use of this trademark is subject to Google Permissions Wi Fi and the Wi Fi CERTIFIED logo are registered trademarks of the Wireless Fidelity Alliance microSD is a trademark of SD Card Association Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth SIG Inc The prediction engine of the input method is TOUCHPAL provided by COOTEK Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product In the interest of continuing product improvement ViewSonic Corporation reserves the right to change product specifications without notice Information in this document may change without notice No part of this document may be copied reproduced or transmitted by any means for any purpose without prior written permission from ViewSonic Corporation Product Registration To meet your future needs and to receive any additional product information as it becomes available please register your product on the Internet at www vi
6. ate to a product defect 3 Any product exhibiting a condition commonly known as image burn in which results when a static image is displayed on the product for an extended period of time 4 Removal installation insurance and set up service charges How to get service 1 For information about receiving service under warranty contact ViewSonic Customer Support Please refer to the web site and Customer Support pages You will need to provide your product s serial number 2 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the serial number of the product 3 Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic 4 For additional information or the name of the nearest ViewSonic service center contact ViewSonic Limitation of implied warranties There are no warranties express or implied which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose Exclusion of damages VievvSonic s liability is limited to the cost of repair or replacement of the product ViewSonic shall not be liable for 1 Damage to other property caused by any defects in the product damages based upon inconvenience loss of use of the product loss of time loss of profits loss of business
7. aterial or workmanship during the warranty period ViewSonic will at its sole option repair or replace the product with a like product Replacement product or parts may include remanufactured or refurbished parts or components The replacement unit will be covered by the balance of the time remaining on the customer s original limited warranty ViewSonic provides no warranty for the third party software included with the product or installed by the customer How long the warranty is effective ViewSonic ViewPad are warranted for at least 1 year for labor from the date of the first customer purchase User is responsible for the back up of any data before returning the unit for service ViewSonic is not responsible for any data lost Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty does not cover 1 Any product on which the serial number has been defaced modified or removed 2 Damage deterioration or malfunction resulting from a Accident misuse neglect fire water lightning or other acts of nature unauthorized product modification or failure to follow instructions supplied with the product b Repair or attempted repair by anyone not authorized by ViewSonic c Causes external to the product such as electric power fluctuations or failure d Use of supplies or parts not meeting ViewSonic s specifications e Normal wear and tear f Any other cause which does not rel
8. e device again will no longer require entering the PIN Control Center The control center provides a quick system overall status and communication protocol 3G WiFi and Bluetooth setup Main Menu CONTROL CENTER ae f EY e N i System Info Battery Thermal vo Display Environment Device Controller Fig 2 10 Control Center Main Menu Tap on an icon to enter the sub menu gt System Info Battery Thermal Condition Display gt Power Management Device Controller System Info Contains OS BIOS CPU and HD information Battery Provide battery status and settings Battery warning when less OSD warning Sound warning SYSTEM INFO Chemisty LION Battery Warning when less then mm ee a Unique ID VS14140 Device name ViewPad 10pro Manufacture VievvSonic OSD Warning Silent Current state Charging Eo E Sound Warning Audible Bower suppiy AC gt BaattLow Wav Left percentage 0 3 Left time N A Fig 2 11 Battery Sub Menu Lovv Battery VVarning Level Setting Set the slide bar for lovv battery level Select vvarning notification type 1 OSD Visual Warning Silent 2 Sound Warning Audible Save changes Set Battery settings back to default Gather battery usage data for battery time calculation Display Provide display information and adjustments DISPLAY ls Switch to Select Resolution 1024 600 Color 32 bit Brightnes
9. ewsonic com For Your Records Product Name ViewPad 10pro Model Number VS14140 Document Number VievvPad 10pro UG ENG Rev 1A 04 20 11 Serial Number Purchase Date Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green Thank you for being part of Smarter Greener Computing Please visit ViewSonic website to learn more USA 8 Canada http www viewsonic com company green recycle program Europe http www viewsoniceurope com uk support recycling information Taiwan http recycle epa gov tw recycle index2 aspx Table of Contents Chapter 1 Product Overview Package Contents Control Buttons and Connectivity Chapter 2 Setup Power and Battery Memory Card Installation SIM Card Installation and Service Activation Network Setup Chapter 3 Basic Operation Power Up Standby and Off Appendixes A BIOS Menu B Indicator Table C Troubleshooting D Caring Tips Chapter 1 Product Overview Package Contents gt EO ViewPad 10pro Quick Start Guide Recovery DVD amp Drivers CD ViewPad 10pro Tablet Universal AC Power Charger x1 4 interchangeable plugs Quick Start Guide Recovery DVD amp Drivers CD Control Buttons and Connectivity Front Left Right Ambient Light Sensor Micro SD Card Slot Webcam Reset Search Speakers Return Power Indicator Home Menu Charger Indicator Settings Menu Powe
10. g upward 3 MicroSD only Close the card door hd 3 HEM id aS T OTI et 3 SIM Fa rea MicroSD Fig 2 2 SIM amp Micro SD Cards To remove the SIM card ie Push to reject the SIM card from the slot To remove the memory card I For safe removal go to Windows task bar and right mouse click on fig icon Select eject MicroSD card option 2 After Windows prompts The device is now safe to remove open the card cover 3 Push to eject the MicroSD card from the slot Note Do not remove the memory card while its being accessed Sudden removal of the memory card may cause data loss or unpredictable system behavior Cellular Data Network 3G Data Setup Warning ZTE 3G does not support hot plug detect Please make sure the device is powered down when inserting the SIM Inserting SIM while the device s power is ON will cause system shutdown 1 Power down the device 2 Insert SIM gold contacts facing up 3 Power up the device 4 At Windows desktop tap on icon to open ZTE 3G control center Bets 54 a Fig 2 3 ZTE 3G Control Center 5 After initializing the SIM card will be detected Elx Data Not Connected E O 8 Fig 2 4 SIM Card Recognized 6 Tap on O button to establish 3G data connection seks P C HSPA CU GSM 00 00 12 1 34Kbps 0 43Kbps Data Connected TT MO Fig 2 5 3G Data Connected Adding a New APN If data connection is unable to establish ma
11. ing Frequent total battery drainage will shorten the battery life Utilize Control Center to define a safe low battery level warning Always store the device in a cool and well ventilated location Customer Support For technical support or product service see the table below or contact your reseller NOTE You will need the product serial number Country Region Website T Telephone F FAX Email Australia New Zealand www viewsonic com au AUS 1800 880 818 NZ 0800 008 822 service au viewsonic com T Toll Free 1 866 463 4775 Canada www viewsonic com T Toll 1 424 233 2533 service ca viewsonic com F 1 909 468 3757 Europe ee www viewsoniceurope com uk support call desk Hong Kong www hk viewsonic com T 852 3102 2900 service hk viewsonic com India www in viewsonic com T 1800 266 0101 service in viewsonic com Ireland Eire www viewsoniceurope com uk www viewsoniceurope com uk support call desk service_ie viewsoniceurope com Korea www kr viewsonic com T 080 333 2131 service kr viewsonic com Latin America Argentina www viewsonic com la T 0800 4441185 soporte viewsonic com Latin America Chile www viewsonic com la T 1230 020 7975 soporte viewsonic com Latin America Columbia www viewsonic com la T 01800 9 157235 soporte viewsonic com Latin America Mexico www viewsonic com la T 001 888
12. ing Solid Blue Battery Full OFF If Power is ON using battery power OFF If power is OFF OFF Appendix C Troubleshooting Touch panel is not functioning properly Battery is not charging No 3G data connection Multi Touch not working 1 Environmental conditions are significantly different from factory default 2 Touching surface does not provide sufficient electrical charge 1 Using wrong AC power adapter with insufficient power rating or incorrect plug 2 Using USB 1 APN is not in device s APN list Add APN manually 2 3G service is not activated 3 Damaged or missing SIM card 1 Using Windows 7 Starter or Basic Single touch only 2 Application is not support 3 Improper hand gesture Perform touch screen recalibration Ensure finger is dry and clean Ensure stylus pen is approved for capacitive touch panel use Use AC power adapter provided with this device This device does not support USB battery charging Check your network service provider Ensure a valid 3G SIM is properly inserted Upgrade OS to Windows 7 Home Premium or higher Use an application that supports multi touch function Ensure the hand gesture is properly performed External display not working System locks up No audio HDMI output Incorrect image size HDMI output 1 Damaged or low quality HDMI cable 2 Output resolution and frame rate is not
13. mory Speed L2 Cache RAM Total Memory EE OR oS DE es Advanced Menu Quick Boot Enable quick boot Diagnostic Splash Boot up splash screen select graphics or text Screen Diagnostic Summary Diagnostic summary display enable disable Screen SATA Port SATA device information Security Menu Supervisor Password Set Enabled Clear No Password Set Enabled Clear No Password Set Supervisor Password Highest level password Set password restriction for Setup utility set User Password Set password restriction for Setup utility Authenticate User on boot Enable startup password control HDD Password State Set password restriction for HDD Warning Please keep track of the passwords BIOS reset will be required for password reset Please contact your IT Dept or PC specialist on BIOS reset information Exit Menu Exit Saving Changes Saves all changes and exit BIOS menu Exit Discarding Changes Discard all changes and exit BIOS menu Load Setup Defaults Restore factory default settings Discard Changes Discard all current changes and revert back to the last saved settings Save Changes Save all current changes without exit BIOS menu Appendix B Indicator Table ie Power Indicator LED ss located on the top of device LED Color Power Status Solid Blue OFF Flashing Blue 2 Battery Indicator LED 84 located on the top of device LED Color Battery Status Solid Amber Charg
14. nual configuration needs to be performed asu Unknown a Undetect U SIM H o 2 Fig 2 6 Carrier APN is not found Note This device includes over 700 worldwide APN settings If your carrier APN is not in the list please obtain the following information from your network service provider Access Point Names APN User Name Password 1 Tap on fo icon to open setup menu 2 Tap on button to add a new APN Settings Fig 2 7 Adding New APN dl In Connection Menu key in Dial Number 99 and Config Name key in APN User name and Password obtained from your network service provider Common Advance Config File Config name I Dial number APN 9 Obtain APN address automatically Use the following APN address User name User name Password Save Cancel Fig 2 8 Connection Menu Tap button to save the APN setting 5 Go back to the main menu and tap on j button to make data connection Touch Panel Setup The touch panel of this device has been factory calibrated In most cases recalibration is not necessary However due to the nature of capacitive touch panel change of geographical location may require recalibration for the new environment conditions If touch panel is experiencing improper behavior please perform touch panel calibration procedure as below 1 Tap on w ILITEK icon to open touch panel c
15. otion Zoom in Spread Two points outward motion Zoom out Note An application can defines more complex hand gestures availability based on application support Virtual Keyboard Virtual keyboard is located at upper left corner of Windows desktop Drag the virtual keyboard to center of Windows desktop for keyboard input Fig 3 1 Virtual Keyboard in Desktop Virtual keyboard icon will also pop up when enter text input section Tap on keyboard icon to bring forward the virtual keyboard Fig 3 2 Virtual Keyboard icon Windows 7 Professional When user login menu is enabled Ctrl Alt Del function can be activated by pressing 5 button located at top of device for gt 4 seconds Navigation Front and Side Control Buttons The external buttons have different function in different OS CESA aoe cto ici mn COOKIE EZ a CJ Front Enter Spear canto Open Android Settings Menu Panel Right Arrow Volume Up Volume Up Android in Windows ya icon located in Windows desktop 2 First time startup will take longer while initializing setup One time setup 3 Please refer to BlueStacks user guide for more information on Android operation 4 Tap on icon to switch back to Windows Chapter 4 Appendix Appendix A BIOS Menu Main Menu Set time and date Provide following system configuration information BIOS Version EC Version PCB Version Processor Type Processor Speed System Me
16. r Button Charger Jack Hold and Ctrl Alt Del Button Earphone Jack Volume DOWN Mini HDMI Output Volume UP USB Port Microphone SIM Card Slot Docking Port ae ew eS eee A NA Chapter 2 Setup Battery Replacement Battery is permanently fixed to the device Battery replacement should be performed by an authorized ViewSonic service center Please contact local ViewSonic customer service for more information Charging Battery The new battery is only partially charged out of box To fully charge the battery please follow the below instruction 1 Connect one end of the AC adapter to the charger jack 2 Plug the other end of the AC adapter to the wall outlet to start charging aa HSV 13 1 n ES E nok bal Fig 2 1 Charging Battery When the battery is charging the charge indicator LED will be flashing in amber the battery icon is also displayed in the status bar When battery is fully charged the charge indicator LED will change to blue if device is turned on the battery icon will be displayed as fully charged Note Use only the provided AC power adapter for battery charging The battery life may vary depending on actual usage 3G SIM Card amp Memory Card SIM card contains your network service details MicroSD memory card provides additional data storage space To install SIM microSD card 1 MicroSD only Open card door Zz Insert SIM MicroSD card as shown Make sure the gold contacts are facin
17. ry from heat exposure POWER INPUT RATING Refer to the rating label on the ViewPad and be sure that the power adapter complies with the rating Only use accessories specified by the manufacturer DO NOT use a pen or any sharp object to tap the screen Clean the touch screen with a soft cloth If needed dampen the cloth slightly before cleaning Never use abrasives or cleaning solutions Always power off the ViewPad to install or remove external devices that do not support hot plug Disconnect the ViewPad from an electrical outlet and power off before cleaning the ViewPad DO NOT disassemble the ViewPad only a certified service technician should perform repair The ViewPad has apertures to disperse heat DO NOT block the ViewPad ventilation the ViewPad may become hot and malfunction as a result Risk of explosion if battery replaced by an incorrect type Dispose of used batteries according to the instructions Users have to use the connection to USB interfaces with USB 2 0 version or higher PLUGGABLE EQUIPMENT the socket outlet shell be installed near the equipment and shall be easily accessible Declaration of ROHS Compliance This product has been designed and manufactured in compliance with Directive 2002 95 EC of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment ROHS Directive and is deemed to comply with the maximum concentration values iss
18. s Control 40 Fig 2 12 Display Sub Menu Switch to Select Tap to manually enable external video output If plug amp play is not detected Adjust brightness level Power Management Power management options Device Controller DEVICE CONTROL 9 Wireless Card A Enable UL see Bluetooth g Lee G Sensor YO El Light Sensor Enable Fig 2 13 Device Controller Sub Menu Light Sensor Tap to enable disable Light Sensor Adjust display brightness automatically based on room ambient light condition Chapter 3 Basic Operation Power up and off 1 Press on 29 button located at top of device to power up Warning Do not turn off the device before it is fully booted or it may cause an error on the next power up 2 In Windows 7 click Start gt Shutdown gt or push the 43 button to power off Note 1 Windows can be configured to automatically shut down by single tS press Please use Windows help amp support Keyword Povver for more power configuration information Note 2 Hard power off can be achieved by holding 4 down for gt 4 second Touch Screen Control Tap Quick single tap motion Emulates left mouse click Tap amp Hold Press on open area for gt 4 seconds Emulates right mouse click Slide Quick directional motion Emulates scrolling Drag Press on icon for gt 4 seconds then perform directional motion Emulates left mouse button hold Pinch Two points inward m
19. support by the connected display Multiple possible causes Windows code Intel device failure device driver overheating or application code Audio driver needs to be switched HDMI digital audio Intel GPU will automatic overscan the image size when detecting CE HDMI devices Some monitors will also auto size between CE HDMI and PC HDMI Change HDMI cable Use a display that supports the selected output resolution and frame rate Push reset button to restart the system Perform Windows updates regularly for latest system and device updates install latest device drivers and application version Go to Windows control panel and set default audio to HDMI digital Switching in audio mixer will not work Intel bug 1 Ensure monitor is set to PC HDMI Disable monitor overscan Set Intel GPU overscan control to zero Located in Intel Graphics control panel Liquids can damage This device is not waterproof Submerging or splashing any type of liquid can cause permanent damage to the device ie Spilled drinks steam condensation etc Scratches can damage Excessive scratches can cause sensitivity and accuracy problems on the touch panel Always cover the touch panel with protected case or cloth when not in use Heat can damage Electronic device will last longer in a cooler environment Avoid long periods of direct sunlight exposure Ensure sufficient cool air ventilation during usage Battery Drain
20. tal content of more than 0 0005 Mercury or more than 0 002 Cadmium or more than 0 004 Lead Products with 2 4 GHz Wireless LAN Devices For 2 4 GHz wireless LAN operation of this product certain restrictions apply This equipment may use the entire 2400 MHz to 2483 5 MHz frequency band channels 1 through 13 for indoor applications For outdoor use only 2400 2454 MHz frequency band channels 1 9 may be used For the latest requirements see http www art telecom fr Important Safety Instructions te D Ou Es ly 10 11 12 13 14 15 16 17 18 19 20 DO NOT place objects on top of the ViewPad as objects may scratch the screen DO NOT expose the ViewPad to dirty or dusty environments DO NOT place the ViewPad on an uneven or unstable surface DO NOT insert any foreign objects into the ViewPad DO NOT expose the ViewPad to strong magnetic or electrical field DO NOT expose the ViewPad to direct sunlight as it can damage the LCD Screen Keep it away from heat sources SAFE TEMPERATURE This ViewPad should only be used in environments with ambient temperatures between 0 C 32 F and 40 C 104 F DO NOT use the ViewPad in the rain Please check with your Local Authority or retailer for proper disposal of electronic products The ViewPad and the adapter may produce some heat during normal operation or charging DO NOT leave the ViewPad on your lap to prevent discomfort or inju
21. ued by the European Technical Adaptation Committee TAC as shown below Substance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 lt 0 1 Mercury Hg 0 1 lt 0 1 Cadmium Cd 0 01 lt 0 01 Hexavalent Chromium o 7 Cr6 0 1 lt 0 1 Polybrominated bi a o phenyls PBB Del ae Polybrominated di 0 19 lt 0 1 phenyl ethers PBDE Certain components of products as stated above are exempted under the Annex of the RoHS Directives as noted below Examples of exempted components are 1 Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not specifically mentioned in the Annex of RoHS Directive 2 Lead in glass of cathode ray tubes electronic components fluorescent tubes and electronic ceramic parts e g piezoelectronic devices 3 Lead in high temperature type solders i e lead based alloys containing 85 by weight or more lead 4 Lead as an allotting element in steel containing up to 0 35 lead by weight aluminium containing up to 0 4 lead by weight and as a cooper alloy containing up to 4 lead by weight Copyright Information Copyright ViewSonic Corporation 2011 All rights reserved ViewSonic the three birds logo On View ViewMatch and ViewMeter are registered trademarks of ViewSonic Corporation Android is a trademark of Google Inc Use of this trademark is subject to Google Permissions This product has
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