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Bixolon SRP-F310CO label printer

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1. f 000000000000 ooooooooooooo o p RS 232C 12C 13 14 15 16 IK J i J Wima f DEFAULT 1 cover open 10 Paper Sensor Control 2 case lower 11 Auto Cutter 3 function led 12A Parallel interface IEEE 1284 4 feed button 12B Serial interface RS 232C 5 Push Button 12C Default interface 6 Power Button 13 USB B TYPE 2 0 7 cover Dip Switch 14 ETHERNET 8 SMPS 15 Dongle 9 TPH 16 ETHERNET WLAN Reset 17 DK RJ11 Figure 3 3 Feature Location Rev 1 00 16 SRP F310 312 3 2 General Specifications e SRP F310 312 Default Communication Product e SRP F310 312P IEEE1284 Parallel Communication SRP F310 312S RS 232C Serial Communication e ST SPEAR 09 B042 ARM926EJ S core 333MHz Internal boot ROM Size 32KBytes Internal static RAM Size 8KBytes e RAM Memorv DDR2 SDRAM 256Mbits MT47H16M16BG 3 G NAND FLASH 128Mbits NAND128W3A2CNGF e Flow Control 1 DTR DSR H W Flow Control Interface Serial 2 XON XOFF S W Flow Control RS 232C Baud Rate 2400 4800 9600 19200 38400 57600 115200 bps Receive Buffer 4 Kbytes e Connector DB25P Female I F PBA Side Mode 1 Forward Mode Compatibility Mode 2 Reverse Mode Nibble Byte Mode Connector 36 Pin Centronics Ribbon Type Transfer Type BULK e Speed
2. Rev 1 00 25 SRP F310 312 3 5 2 c Signal Specification Compatibility Nibble Byte mode Compatibility Mode Nibble Mode Byte Mode 1 Host nStrobe HostClk HostClk Data 0 LSB DataO LSB 3 Host Printer Data 1 Data 1 4 Host Printer Data2 4 Daa2 5 Host Printer Data 3 Data 3 6 Host Priner Daa 4 Data4 T Host Printer Data 5 Data 5 8 Host Printer Daa6 Data6 9 Host Printer Data 7 MSB Data 7 MSB 11 Printer Busy PtrBusy Data3 7 PtrBusy 13 Printer Select Xflag Data1 5 Xflag 15 NC ND ND 6 j NNN 7 p FG FG FG 18 N N FG FG FG Printer 1930 1 GND OGND GND 31 33 J GND EO O J ND O ND DK Status 3 Printer 5 5V ND ND 36 nSelectin 1284 Active 1284 Active Table 3 17 IEEE1284 Pin Description 3 5 2 c IEEE1284 I F Cable Host Side DB25M Printer Side CN36M Figure 3 8 IEEE1284 Cable Rev 1 00 26 SRP F310 312 3 5 3 USB2 0 Interface SRP F310 312 support the USB Universal Serial Bus Serial Communication 3 5 3 a Specification Item Transfer Type e BULK Data Sianal e Bi direction Half Duplex 3 Differential Signal Pair D D e NRZI Format A e Zero Bit Stuffing after 6 ones Connector B Type Device A Type Host e Supports the 480 Mbps high speed mode HS for USB 2 0 as well as the 12 Mbps full speed FS and the low speed LS mo
3. BIXOLON Service Manual SRP F310 312 Front Exit Thermal Printer Rev 1 00 http www bixolon com SRP F310 312 M Table of Contents 1 N PRECAUTION Se Me eet Tn 4 Vel Sale Br eee uyu aa Maj a apa aha ulna e Mea aa 4 Tez Ser Vi CinNG PrecCaullie hu u uum L unun nu r aaa dija rati i colos 5 1 3 Precaution for Electrostatically Sensitive Devices ESDS a 6 14 Operational Precautions sd od 6 Installation and Operation cis AS 7 A A o e 2 1 1 AG Adapter Installation sibi ul uuu u u u e LL u sut o e tan ido 7 2 1 2 Interface Cable Installation nana 7 2 1 9 USB Cable Iristalla e n i ii iio 7 2 1 4 Cash Drawer Cable Installation sse eee eee 7 2 1 5 ETHERNET Cable Installation a a a a aA aa 8 2 1 6 Dongle Usb A Type Cable Installation a 8 29147 Cover Opemnstala Uomo acacia 8 2 150 Paper Rons ele ata a ld 8 A Qum tuhan aka tae qahaq astaq NE aaa tit tomaq EP 9 2 2 l Settin ihne DIP SWIISBeS L uuu yu uu i ee a Duo usa pataq akun ua ao it 9 2 2 2 Setting the DIP switch RS 232C Serial Interface 9 2 2 3 Setting the DIP switch IEEE1284 Parallel USB Interface 9 2224 riexadecimal DUMPING uuu k eo AAA A AAA 10 ZD NE SeN TESUMIO A u uy xu una n maaan A
4. Figure 4 8 RS 232C Communication Block Diagram TRANSMIT PRINTER HOST BUSY HOST NOT BUSY L HOST BUSY PC HOST RXD i PRINTER PRT transmits a data Printer checks whether the hostis BUSY RECEIVE PRINTER PRT NOT BUSY FKT BUSY PC HOST E PRINTER HOST transmits a data f HOST checks whether the Printer is BUSY Figure 4 9 RS 232C Communication Waveform Rev 1 00 42 SRP F310 312 4 3 6 Parallel Communication Block Diagram The printer support the bidirectional Parallel Interface with Centronics Nibble Byte Mode The Centronics is Forward and the Nibble Byte are reverse Mode Data 7 0 7ALVC161284 IEEE1284 SPEAr300 ATT Connector Host Status 36Pin Printer Status IEEE1284 Parallel Interface Board IFE P Figure 4 10 IEEE1284 Communication Block Diagram 4 3 7 USB Communication Block Diagram The printer support the USB Universal Serial Bus The transfer type of the printer is the BULK CPU SPEAr300 U1 USB B Type Connector Figure 4 11 USB2 0 Communication Block Diagram 4 3 8 DIP Switch Circuit The key board circuit consist of the scan signal of 3 lines and the return signal of 2 line The CPU sends repeatedly and continuously the scan data DIP_A DIP The DIP S W information input in the return signal if the specific DIP S W is ON status during the given time The CPU reads the data through DIP IN1 IN2 and analyzes what DIP S W is ON and performs the selected function
5. 2 TD Output Transmit Data 5 CTS Input ClearTo Send gt Z o This signal indicates whether the host computer can receive data H W flow control 1 MARK Logic1 The host can receive a data DSR Input 2 SPACE LogicO The host can not receive a data 3 The printer transmits a data to the host after confirming this signal 4 When XON XOFF flow control is selected the printer does not check this signal 7 SG Signal Ground This signal indicates whether the printer is busy H W flow control 1 MARK Logic1 The printer is busy 2 SPACE LogicO The printer is not busy 20 DTR Output 3 The host transmits a data to the printer after confirming this signal 4 When XON XOFF flow control is selected the host does not check this signal Table 3 15 RS 232C Pin Description Rev 1 00 24 SRP F310 312 3 5 1 e H W Flow Control When DTR DSR flow control is select before transmitting a data the Printer checks whether the host is BUSY or not If the host is BUSY the Printer does not transmit a data to the host If the host is not BUSY the Printer transmits a data to the Host The host is the same Refer to the Interface Part of Chapter 7 Special Circuit Diagrams 3 5 1 f SIW Flow Control When XON XOFF flow control is selected the printer transmits XON ACSII 11h or XOFF ASCII 13h signal through the TXD line If the Printer is BUSY the Printer transmits XOFF ASCII 13h to host through the TXD line
6. MODE F 2 0 su ROD 3 0 DIPSV 7 0 Digital Input MIT MDIMT NIT RIP LED POWER LED ERFUH IEEE 284 DIH IEEE 284 PLHIN IEEE 284 HD UT PHASE UT ENABLE GUT MODE MOT IKI HOT_IHU2 HOT_IH11 MOT_INT 2 MOT_PHASE I 0 DK QUT 1 0 Configuration CHIP VERIS 1 lt lt Figure 4 2 Block Diagram 38 SRP F310 312 4 3 Special Circuit Descriptions 4 3 1 Power Circuit This system is operated under 100Vac or 240Vac The power circuit supplies the three differential DC voltage sources AC SOURCE 100VAC 240VAC 24VDC EPS SMPS TPH MOTOR AUTO CUTTER DK AID s EEE1284 CPU 1 0 3 3VDC FPGA I O 74VDC NAND I O ETC LOGIC Sl 3006KWM 4 8VDC e 33VDG e DDR2 5VDC e 1 8VDC BH15PBTWHFV TR A4490SES T 1 5VDC Nes 5VDC e 1 5VDC L FPGA CORE e 2 5VDCG e 1 2VDC 2 5VDG e CPU A D Pl USB CORE s OSC 1 2VDC e CPU CORE Figure 4 3 Power Block Diagram 1 Drawer Driving and Feed Auto Cutter Motor Voltage and TPH Driving Voltage 24VDC 24VDC is supplied from SMPS This Voltage is smoothed by capacitors CE1 This voltage is used as a Cash Drawer Solenoid Driving voltage Step motor driving voltage and a source voltage of the other voltage sources and TPH Driving Voltage 2 IEEE1284 Logic IC Driving Voltage 5VDC Step down voltage the input 24VDC to 5VDC by a switching regulation UT3 A4490SES T 3
7. Then the host recognize that the Printer is BUSY So the host does not transmit a data to the Printer If the Printer is released from BUSY the Printer transmits XON ASCII 11h to host through the TXD line Then the host recognize that the Printer is not BUSY And the host transmit a data to the Printer Xx Note Refer to the Operation Manual about XON XOFF flow control 3 5 2 IEEE1284 Parallel Interface Bidirectional parallel interface in accordance with the IEEE1284 Nibble Byte mode 3 5 2 a Forward Mode Specification Compatibility mode Data transmission from host computer to printer Centronics compatible 8 bits Parallel e Synchronization External supplied nStrobe signals HandShaking e nACK and Busy signals x Signal Level e TTL compatible ns Centronics 36P es Table 3 16 IEEE1284 Specification 3 5 2 b Reverse Mode Specification Nibble Byte mode Data transmission from the printer to the host computer The STATUS data transmission from the printer to the host computer is accomplished in the Nibble or Byte mode This mode allows data transmission from the asynchronous printer under the control of the host computer Data transmission in the Nibble mode are made via the existing control lines in units of for bits Nibble In the Byte mode data transmission in accomplished by making the 8 bit data lines bidirectional Neither mode can operate at the same time as the compatibility mode so switching is always required
8. mm Series A Plug to Cut End unless otherwise note Dimensions are TYPICAL and are for Wim High full speed general reference purposes oniv Hardwired Cable Assembly Figure 3 9 USB Cable 3 5 4 d Construction Raw materials used in the fabrication of this cable must be of such qualitv that the fabricated cable is capable of meeting or exceeding the mechanical and electrical performance criteria of the most current USB Specification revision and all applicable domestic and international safetv testing agencv requirements e g UL CSA BSA NEC etc for electronic signaling and power distribution cables in its category Gauge AWG Outer Diameter Conductors 0406 mm 0 016 0 406 mm 0 016 19 x 40 0 508 mm 0 020 19 x 38 0 610 mm 0 024 19 x 36 0 787 mm 0 031 19 x 34 0 931 mm 0 037 19 x 32 Table 3 20 Power Pair Rev 1 00 28 SRP F310 312 X Note Minimum conductor construction must be stranded tinned copper To minimize end user termination problems USB uses a keyed connector protocol The physical difference in the Series A and B connectors insures proper end user connectivity The A connector is the principle means of connecting USB devices directly to a host or to the downstream port of a hub All USB devices must have the standard Series A connector specified in this chapter The B connector allows device vendors to provide a standard detachable cable This facilitates end user cable replacement Figur
9. settings are maintained X Notes The Memory Switch is available to be changed by three methods Memory Switch setting utility Control from BXL POS command MSW1 Switch MSW 1 1 MSW 1 2 Select Print Speed Refer to following Table MSW 1 3 MSW 1 4 5 E NNNM O Fixed to OFF MSW 1 6 MSW 1 7 Select Print Density Refer to following Table MSW 1 8 pum Fixed to OFF MSW1 1 MSW1 3 Print speed level 1 MSW1 6 MSW1 7 Print density Density level 3 Density level 2 Le Density level 1 MSW2 ON 1 Specification for Destination Double byte Country Single byte Country 2 jj 1 2 Fixed to OFF Code Page Selection Refer to following Table Rev 1 00 12 SRP F310 312 MSW2 3 MSW2 8 Page 0 437 USA Standard Europe Page 2 850 Multilingual Page 3 860 Portuguese Page 4 863 Canadian French Page 5 865 Nordic Page 16 1252 Latin Page 21 862 Hebrew DOS code Page 24 1253 Greek Page 25 1254 Turkish Page 26 1257 Baltic Page 28 1251 Cyrillic Page 40 1256 Arabic Page 41 1258 Vietnam ON Page47 1250 Czech MSW3 MSW 3 1 MSW 3 2 Select Emulation Refer to following Table MSW 3 3 t 8 Reserved O Fixed to OFF MSW3 1 MSW3 3 OFF ON ON 9 4 Emutationg OFF ON OF Emulating J OFF OFF ON Emulation 2 MSWA MSW 4 1 ASCII font selection Customized font Resident font MSW 4 2 Exten
10. 12 Mbps Full Speed Power Self Powered Transfer Type BULK USB2 0 The Flow Control Baud Rate Stop Bit and Parity Are determined by DIP S W position Interface Parallel e Speed 480 Mbps High Speed Power Self Powered Printing Method Thermal Line Printing Printing Speed Printer 1 SRP F310 Mono 270mm Sec 63 82 Line Sec 2Color 130mm Sec 30 73Line sec 2 SRP F312 Mono 270mm Sec 72 Line Sec 2Color 130mm Sec 34 6Line sec C FI s USB Type Guillotine Rue Cutting Method 1 Point Partial Cutting Power Consumption Approx 27W Peak Electrical Input AC 100V 240V 50Hz 60Hz Condition Output DC 24V 5 2 5A Temperature Operating 0 C 45 C A e Storage 20 C 60 C e Operating 10 to 80 A Sani Environmen non condensing e Storage 10 to 90 non condensing Operating 10 000ft Max Altitude e Storage 10 000ft Max Weight 3 1 Kg With Packing 203 W x 154 D x 148 H SMPS Humidity t Condition Table 3 1 General Specification Rev 1 00 i SRP F310 312 3 3 Thermal Printer Specifications 3 3 1 Printer Specification 1 180dpi ltem Model SRP F310 TPH KRB 72 7TA02 BIX2 XYOCERA CORPORATION Printing Direction 72 2mm 512 dot Pasion Printing Width e 72 2mm 512 dot Position Character Line e 42 Font A 12x24 56 Font B 9x17 0 28mm 0 01 2 dots Font A 0 28mm 0 01 2 dots Font B
11. 312 7 1 1 POWER LED does not light s AC adaptor amp power cor NO connected properly Connect AC adaptor amp power cord properly YES YES END Replace AC adaptor ON Ni Does AC adaptor have proper output voltage rating approx 24V YES YES END a Has fuse F1 on main PCB blown I NEM Replace fuse F1 4 NO ok gt NO YES C END Is POWER LED S continuity normal Y Replace Operation panel ass y MS NO ami ss Y Replace PCB main ass y eS Y C END END Rev 1 00 56 SRP F310 312 7 1 2 Paper and Error led blink ls auto cutter locate start position Turn the auto cutter knab to start position Turn power off then once again Replace auto cutter ass y Rev 1 00 97 7 1 3 Paper and Error led lit Turn power off then once again SRP F310 312 oe Is paper roll not inserted NO y Replace or insert paper roll Is paper end sensor continuity normal oe gt YES OIEA NO Replace Sensor paper end ass y Replace PCB main ass y Ce Rev 1 00 58 o gt Y C 7 1 4 Paper led lit Turn power off then once again
12. CPU SPEAr300 U1 Figure 4 12 USB Communication Block Diagram Rev 1 00 43 SRP F310 312 4 3 9 Thermal Printer Head Circuit First the CPU sends a Serial Clock and Serial Data 256bits 32Bytes to the Shift Register of the Thermal Printer The Serial Data are stored to each Shift Register in the Thermal Printer Because the Data 1 Pin and the Data 2 pin are shorted on Main PCB the Data 256bits are stored in both Shift Register 1 and 2 Second the CPU send a Latch Signal to the Thermal Printer Then the Data of both Shift Register 1 and 2 256 2 512bits are moved to the Latch Register After that the CPU sends a Strobe Signal to the Thermal Printer Then the Printer outputs the Serial Data Each Strobe Signal manages the Printer Dot STB No DOT No DOTs STB SRP F310 312 Strobe Processing STB1 1 256 STB2 257 512 The content of data is same Strobe Circuit Le Shift Register f E Shift Rogistor 2 Thermal Printer Head Figure 4 13 Thermal Printer Block Diagram 256 CLK CL IILI HII aM DATAH1 2 ILATCH Printing 1 256 Printing 1 256 STROBE1 Printing 257 512 STROBE2 Data 1 and Data 2 pins are shorted on Main PCB So the Data 256Bits are stored in both Shift Register 1 and 2 Figure 4 14 Thermal Printer Timing Waveform Rev 1 00 44 SRP F310 312 5 Disassembly and Assembly 5 1 Case lower block 1 Remove the two screws 2 Separate the COVER DOWN FRONT
13. CPU I O FPGA I O NAND Flash and etc LOGIC Voltage 3 3VDC Step down voltage the input 5VDC to 3 3VDC by a regulation U15 SI 3006KWM 4 CPU A D USB core and OSC Voltage 2 5VDC Step down voltage the input 24VDC to 2 5VDC by a switching regulation U13 A4490SES T 5 DDR2 Voltage 1 8VDC Step down voltage the input 5VDC to 1 8VDC by a regulation U15 SI 3006KWM Rev 1 00 39 SRP F310 312 6 FPGA core Voltage 1 5VDC Step down voltage the input 2 5VDC to 1 5VDC by a regulation U16 BH15PB1WHFV TR 7 CPU core Voltage 1 2VDC Step down voltage the input 24VDC to 1 2VDC by a switching regulation U13 A4490SES T 4 3 2 RESET Circuit Reset signal is signal in order to start up CPU under Power on Reset circuit uses a reset ASM811REUSF T U8 When 3 3Vdc is fallen under 2 7Vdc by Power off reset signal prohibits the system from miss operating by lowering down to OV CPU SPEAr300 U1 NAND FLASH NAND128W3A2CN6F U3 RESET CIRCUIT LM393 U10 FPGA A3P250 U8 ETHERNET PHY E STE100P U6 Figure 4 4 Reset Block Diagram lt l sa nRESET Figure 4 5 Reset Waveform Rev 1 00 40 SRP F310 312 4 3 3 Buzzer and Cash Drawer Circuits 1 Buzzer Driving Circuit The Buzzer is used to inform several kinds of states which occur under system operating and gives some information to users by controlling the CPU SPEAr300 BUZZER BST0833A BZ1 CPU SPEAr300 U
14. Mono Max 270mm 63 82 Lines sec 1 6inch feed Printing Speed 2color Max 130mm 30 73 Lines sec 1 6inch feed e Ladder Barcode Mono 270mm sec 2Color 130mm sec Paper feeding Speed Approx 2 0mm sec Table 3 2 Thermal Printer Specification Character Spacing 2 203 dpi Model SRP F312 TPH KRC 80 8TA02 BIX2KYOCERA CORPORATION Printing Width 48 Font A 12x24 64 Font B 9x17 e 0 25mm 0 01 2 dots Font A e 0 25mm 0 01 2 dots Font B Mono Max 270mm 72 Lines sec 1 7inch feed Printing Speed e 2color Max 130mm 34 6 Lines sec 1 7inch feed e Ladder Barcode Mono 270mm sec 2Color 130mm sec Paper feeding Speed Approx 2 0mm sec Table 3 3 Thermal Printer Specification Character Spacing 3 3 2 Character Specification e Alphanumeric Characters 95 BEEN Extended Characters 128 x 34 Page Including one space page Number of Character e International Characters 32 12 x 24 Font A Including 2 dot spacing in horizontal Character Structure e 9 x 17 Font B Including 2 dot spacing in horizontal Font A is selected as the default Table 3 4 Thermal Printer Character Specification Rev 1 00 18 SRP F310 312 3 3 3 Paper Specification e Mono TF50KS E Nippon paper e 2Color PB 70 Mitsubishi Paper Roll Paper Tvpe Paper Width e 80mm 83mm Paper Roll Size e Max 105mm 3 26 MEM opool Inside Dia e 12mm 0 47 opool Outside Dia e 18mm
15. RIA gal M ct M M LM a ua DE 30 2 6 2 Cable COMMS CUO ise oe uu a ue sie a oga ae aqa deals ayusqa 30 OT ETHERNET Sp 6GillenIIoiSTuuu uuu il mayhina ideato 31 S Ip EE RISIKEN 31 A S C amas usaman mm ME ee eee RE VE REN ENE NIH 32 Rev 1 00 2 SRP F310 312 A HardWare uyu uu asa o fes ua cosa bu Do a ai vu cue a oe eb a bei leni 33 be Vipin Dada 33 da Z BIOCK DIA Mati UU 34 4 5 Special Cireuit DescriDIIOMS savna dat tet a el A ibni miu 39 A OP POWEF CIC UN nan ren u A a a NA a na l Ne ti bedn nei 39 4292 RESET CO ai uusha Ne AA Aia 40 4 3 3 Buzzer and Cash Drawer CIFCUILS savi A oni Ba ai 41 4 3 IF PBA Detect Block Diaglalli sun u u suya up a usa qno a s aaa kasa la 42 4 3 5 RS 232C Communication Block Diagram sse sees eee eee 42 4 3 6 Parallel Communication Block Diagram nennen 43 4 3 7 USB Communication Block Diagram sees eee ee eee ee 43 A 9 6 DIP SWIER CIFGU E 43 4 3 9 Thermal Printer Head CIRCUIT u u o Se uwa aty tena o id 44 5 Disassembiv ANG Assembly kuu a innocent cias 45 Sel Case lower DOCK ee Sau ya uen aqa pah ua aa uwa i Ne kika a e 45 5 Case dejo Do A AE NE CTS 48 Jo Frame DOCK ENTRO nupun nu ne uU ET 51 6 Adjustments ANG Mali tea tt ii iii LI II cidos 53 Sa Ie T 61 ti ig C r e 53 6 1 1 Remaining Roll Paper Adjustment 53 6 2 Mam lela CO i die i T
16. S DDT WE DITH 2 1 AVDD 2 5 ADC_VDOD 2 54 DDR COMP lig 1 8 osTL_YDDe 1 8V HTC vDD TUD CORE ZT MOLK VDD 1 ZT USB_VODbs 1 2V FL Re TE s POWER ON OFF E CONTROL POWER QM OFF CTL PARTO SPEA BASIC to FPGA ProASCIA3P250 Interface SPEAr Basic FPGA ProASIC3 A3P250 TE j E its om TE f l A i C ea nRESET nRESET VDD3V3 TOK 100nF GNE Rev 1 00 34 SRP F310 312 Memory Parts DDR Memory VDDT VG DDR2 SPEAr Basic DDR IF DORZ A 13 0 8 DDR2_A 13 0 DZ D 15 0 ALS O DORZ BA 2 0 388 DDRz BA 2 0 Ck VDR2 CLK LEE LRE DORZ_CKE DDR2_UDM DDR UDM DDRz_LDH DDRz_LDM CORE LDUSeA p y UDR2 LDs f EDR LUDQSt 3 OO UDOSt DURZ_nCS DURZ_nCS ODR n WE DOR _n WE DORA n Cas DDR2Z nC amp s ODRZ nR S ODR nR s DORZ_0DT REF GND Memory Parts NAND Flash Memory VDD3V3 SPEAr Basic FSMC NAND Flash FSHMC D7 DO FSHC_ D7 D0 aa hl tna ZEN a A A 1 me P nAESET VDDSV3 TOK 100nF Rev 1 00 35 SRP F310 312 Interface USB Host USB Device SPEAr Basic USB USB A Connector BLUE TOOTH HOSTO_YBUS HOSTO_YBUS ILAN USB_HOSTO_DN amp DP USB_HOSTO_DN 8 DP HOSTO OVERCUFR NUSE HOST1_YBUS nm USB HOSTI DN amp DP HOST1 OVERCURR p DEY VBLIS USB DEVICE DM DP _ Load Switch i USB B Connector HOSTO_YBUS YUST U OVERICURR USB DEVICE DN amp DP HOST1 VBUS HOST1 OVERCU
17. SRP F310 312 Is paper roll in aper near end condition NO y Replace or insert paper roll Is paper near end sensor continuity normal oe YES mo NO i Replace Sensor paper near end ass y Replace PCB main ass y I Ce D Rev 1 00 o Y C 59 SRP F310 312 7 1 5 Error led blink Turn power off then once again y END 2 Is correct l F PBA inserted 3 Replace I F PBA YES Y C Replace PCB main ass y Come Rev 1 00 60 SRP F310 312 7 1 6 Error led lit Turn power off then once again YES YES END Replace Cover open sensor ass y Rev 1 00 61 7 1 7 Self test is not normal Does not printer operate at all NO Printing is carried out but print quality is deficient or paper feeding is not normal Is output voltage of regulator on PCB main within SPEC 1 SRP F310 312 VH 24V VCC 5V NO l Replace PCB main ass v Replace printer mechanism ass y Replace printer mechanism ass y ii Replace PCB main ass y Rev 1 00 62 SRP F310 312 7 1 8 Data from host is not printed normally Send data from host to printer YES
18. T Nr 54 Tajrrovibiesnmoc IN ie i a a D Rm 55 7 1 Troubleshooting flow chart nana 55 11 POWER LED doeSsriot ightu k u u u u uuu Aia 56 7 1 2 Paper and Error led blink aaa 57 les Paper and Error MEU MU as ii a ea a ate 58 IA Paper IE io Ee RN a EO A qamna sua saa Qaqa ai Qua sansun 59 7 150 Eror ed BINK umaxa ou unn RN T qawa au O EI uate shaya a Gu 60 lues uiro l l a nn ONE hama qawa au A ah ati Qua ushiku li RE a QQ 61 7 127 Sell Tests MOL NO MAL cocus tor a DRE la kanaa p anata aaah fu ba ask QA 62 7 1 8 Data from host is not printed normally sse eee 63 D eUT i og ODIN Ee nt a aaa EA 64 121 PANIN Quality Problems uu uu u ne ao ia 65 732 2 Printer Mechanism Problems A ej bitna eve 66 722 9 Auto Cut Mechanism Problems a A e uas tuU tueur 66 Rev 1 00 3 SRP F310 312 1 Precaution Segment 1 N 8 1 Safety Precautions Be sure that all of the built in protective devices are replaced Restore any missing protective shields When reinstalling the chassis and its assemblies be sure to restore all protective devices including nonmetallic control knobs and compartment covers Make sure that there are no cabinet openings through which people particularly children might insert fingers and contact dangerous voltages Such openings includ
19. printing finishes turn off the printer Turn on the printer and then the hexadecimal model is off 2 2 5 The self Test Mode The self test checks whether the printer has any problem If the printer does not function properly contact your dealer The self test checks the following 1 2 3 Make sure paper roll ahs been installed properly Turn on the power while holding down the FEED button with beep The self test begins Tue self test prints the current printer status which provides the control ROM version and the DIP witch setting After printing the current printer status self test printing will print the following and pause The PAPER LED light blinds SELF TEST PRINTING PLEASE PRESS THE FEED BUTTON Press the FEED button to continue printing The printer prints a pattern using the built in character set The self test automatically ends and cuts the paper after printing the following COMPLETED The printer is ready to receive data as soon as it completes the self test Rev 1 00 10 SRP F310 V01 00 STD 010110 FPGA INFORMATION BOARD VER 0x3 PROGRAM VER 0x11 DIP SWITCH STATUS 12345678 ON 5 OFF kkkkkk x MEMORY SWITCH STATUS MSW1 12345678 MSW2 12345678 12345678 12345678 12345678 12345678 12345678 12345678 SERIAL SETTING BAUD RATE 115200 BPS DATA BITS 8 BITS PARITY CHECK NONE STOP BITS 1 BIT OR MORE HANDSHAKING DTR DSR ETHERNET SETTING MAC ADDR 00 11 22 33 44
20. si Ms C END Are interface parameters set to identical values at host and printer Make settings identical YES lt NO oe gt YES mb NO Replace with a proper cable Does interface cable match specifications s B NO Replace interface PCB ass y Ta VES v C END Nod N C END Sec Is the interface wire broken YES Y Replace the interface cable NO lt NO I gt v Replace printer mechanism ass y c omo NO Y Check the host C END D Rev 1 00 63 SRP F310 312 7 2 Power Problem If a problem that can be verified by visual examination has occurred use the tables below to determine the cause and perform repairs There are four tables divided by symptom category e Printing Quality Problems Printer Mechanism Problems Auto cutter Mechanism Problems The tables contains the following columns Problem This is the symptom that can be verified Problem Causes This is a listing of one or several possible causes that should be examined Level Level A The problem can be corrected by persons who are familiar with the printer and have general knowledge but special technical skills are not required Level B The problem requires thorough knowledge and familiarity with the printer as well a
21. will be shutdown at an over temperature condition This shutdown shall be cleared by removal of this abnormal condition and input power recycling Table 3 12 Power Adapter SMPS Specification 3 4 2 SMPS Output Connector Signal Name Figure 3 5 SMPS DC Output Connector a amp Printer Power Connector b Rev 1 00 22 SRP F310 312 3 5 Interface Specifications 3 5 1 RS 232C Serial Interface 3 5 1 a Specification Synchronization dS HandShaking e H W DTR DSR XON ASC Code 11h Flow Control e S W XON XOFF XOFF ASC Code 13h Signal leva e Logic1 MARK 3V 15V e Logic0 SPACE 3V 15V Baud Rate 2400 4800 9600 19200 38400 57600 115200 bps Data Word Length BS Party Nang SS Connector DB25PFemale UFPBA Table 3 14 RS 232C Specification XX Note The HandShaking Flow Control Data Word Length Baud Rate Parity functions depend on the DIP Switch settings Refer to the Operation Manual 3 5 1 b RS 232C I F Cable 16350mmt30mm Connector User Spec Printer Side D SUB25P Male In Case PC D SUB25P Female or D SUB9P Female Figure 3 6 RS 232C Cable Rev 1 00 23 SRP F310 312 3 5 1 c Cable Connection PRINTER HOST PRINTER HOST SIDE 25P SIDE 25P SIDE 25P SIDE 9P S G TXD RXD RTS CTS DSR 20 DTR 7 S G Figure 3 RS 232C Cable Connection 3 5 1 d Signal Description Function 1 FG Fame Ground
22. 0 71 Table 3 5 Thermal Printer Paper Specification x Note Mono The Following paper can be used instead of the specified paper above TF50KS E Paper thickness 65um Nippon Paper industries Co Ltd PD 160R 75um New Oji Paper Mfg Co Ltd P350 l 62um Kansaki Specialty Paper Inc USA 2Color PB 670 75um Mitsubishi PD750R I 75um Oji paper Mfg Co Ltd 3 3 4 Reliability and Environment Specification e Mechanism Monochrome 20 000 000 Lines 2Color 10 000 000 Lines life The reliability values above are assumed When a 15 Line feed and a 10 Line print repeat alternately e Head 1x10 Pulses Monochrome 150Km 2Color 75Km e Auto Cutter 1 800 000 Cut MCBF e Monochrome 70 000 000Lines 2Color 35 000 000Lines Temperature Storage 20 C 60 C Except for Paper Humidity e Operating 10 80 bs posu u e Storage 10 90 RH non condensing Table 3 6 Thermal Printer Reliability Specification Rev 1 00 19 SRP F310 312 3 3 5 Printable Area q000 oo C Figure 3 4 Printable Area 1 180dpi a EEE C a s pF 72 20 2mm 2 83 40 0079 o a j 0 pe ra _ PITI x Dos o 52 TO TR Font 9x17 86 Character j 000000 Font 12x24 T 42 Character d amp e position can be shifted while printing according to the paper position 2 203dpi 80 0 5mm 3 15 0 0197 as 0 Cc SOmm 02mm 283 00079 O
23. 1 Figure 4 6 Buzzer Block Diagram 2 Cash Drawer Driving Circuit The circuit is used for opening cash drawer and driven by the Q301 Q302 25D2170 When its state is high level signal Q301 or Q302 25D2170 drive the solenoid to open the cash drawer As an optional item we provide sensor switch we call it a compulsory switch which checks the drawer whether it is opened or not This sensor switch turns on for the drawer open condition and turns off for the other Caution Make sure that the Cash Drawer solenoid resistance is more than 200 DRAWER i a CIRCUIT SPEAr300 U1 COMPULSORV DRAWER Figure 4 7 Cash Drawer Block Diagram Rev 1 00 41 SRP F310 312 4 3 4 I F PBA Detect Block Diagram When the printer is ON the printer checks what kind of the I F PBA is installed After detection the CPU specify the I O port properly The following is the method of I F PBA detection The I F PBA has the three return Signal MD0 2 The CPU recognize the I F PBA by the value of the three return signal I F PBA MD0 MD1 MD2 RS 232C AO L IEEE1284 LUE NoConnecon Lt L L 4 3 5 RS 232C Communication Block Diagram The CPU is used for serial communication And also RS 232C Driver MAX232 is used to serial communication Show following block diagram RS 232C SERIAL INTERFACE BOARD IFE S TXD RXD DTR DSR CTS RTS MAX232 I D SUB25 DRIVER FEMALE CPU SPEAr300 U1
24. 2 COVER DOWN FRONT BD gt Y CR 0 SCREW 1 Remove the Dtwo screws INTERFACE DEFAULT 5 2 Separate the INTERFACE DEFAULT Rev 1 00 45 SRP F310 312 1 Separate the COVER DIP SWITCH form the SRP F310 312 2 Remove the SMPS COVER DIP SWITCH A A qee 1 Remove the two screws 2 Separate the ZASE LOWER 46 2 CASE LOWER Rev 1 00 SRP F310 312 1 Separate the DFPC from MAIN PCB 2 Separate the 2FIVE CONNECTOR from MAIN PCB 2 CONNECTOR 1 Remove the four screws 2 Separate the 2MAIN PCB from BRACKET PCB 3 Remove the 9two screw MAIN PCB 4 Separate the BRACKET PCB from SRP F310 312 4 BRACKET PCB 47 Rev 1 00 SRP F310 312 5 2 Case Upper block 1 Remove the screw SAN 2 Separate the LOCK SPRING T ASS CASE UPPER gt bt SPRING HINGE 3 Remove the E Ring 4 Separate the SHAFT HINGE From ASS Y CASE UPPER NE ue lt e O SHAFT HINGE 7 G SPRING HINGE OLOCK SPRING D SCREW 1 Remove two screws 2 Separate the 2ASS Y TPH From ASS Y CASE UPPER D SCREW ASSY TPH Rev 1 00 48 2 CASE UPPER N COVER UP FRONT 8 COVER HINGE AN CERA GT Pee SCREW SCREW SCREW e 2 BRACKET HOUSING A Z A Y Pal 7 O BRACKET HOOK SPRING O SHAFT H
25. 310 312 3 7 ETHERNET Specifications 3 7 1 Ethernet 1 Ethernet specifications Network Interface 10 100 Base T All in one type Auto detection Protocol Network Layers ARP IP ICMP Transport Layers TCP UDP DHCP DNS Raw Print SMTP notify Printer status o ds HTTP HTTPS setting FTP settings TELNET settings 2 Ethernet cable NS c Z aj 3 Ethernet signal descriptions Ca Toe White Orange aw 2 TD Omne Tenmt Ter __White Green f Reoslver TM PA WhiteBlue J o o AENOR Ma I O O O OoOO 7 RD hS Bian 8 RD Bonn ss For more information refer to the Network User Manual in Bixolon Web Site 4 Ethernet MAC address When you open the cover you can see the ethernet MAC address on the board ETHERNET MAC ADRRESS XX XX XX XX XX XX Rev 1 00 31 SRP F310 312 3 7 2 WLAN 1 WLAN specifications Support IEEE 802 11b g Infrastructure Ad hoc mode Frequency Band and Operating Channels Frequency band 2 4000 2 497 GHz Modulation OFDM with BPSK QPSK 16QAM 64QAM 11g BPSK QPSK CCK 11b 54 48 36 24 18 12 11 9 6 5 5 2 1 Mbps auto fallback Protocol Network Layers ARP IP ICMP Transport Layers TCP UDP DHCP DNS Raw Print SMTP notify Printer status HTTP HTTPS settings FTP settings TELNET settings Application Layers Security WEP64 128 WPA WPA2 TKIP AES CC
26. 55 LAN DHCP disabled IPADDR 192 168 192 123 NETMASK 255 255 255 0 GATEWAY 192 168 192 254 WLAN SETTING NETWORK adhoc AUTH open ENCRYPT none ESSID BIXOLON_adhoc WLAN DHCP disabled IPADDR 192 168 1 1 NETMASK 255 255 255 0 GATEWAY 192 168 1 2 BUFFER CAPACITY 512KBYTES PRINT DENSITY LIGHT 1234 DARK SELF TEST PRINTING PLEASE PRESS THE FEED BUTTON Rev 1 00 SRP F310 312 ASCII amp 0123456789 lt gt amp 0123456789 lt gt A amp 0123456789 lt gt AB amp 0123456789 lt gt ABC 2d 0123456789 lt gt ABCD amp 0123456789 lt gt ABCDE 0123456789 lt gt ABCDEF 0123456789 lt gt ABCDEFG 0123456789 lt gt ABCDEFGH 0123456789 lt gt ABCDEFGHI 0123456789 lt gt ABCDEFGHIJ 0123456789 lt gt ABCDEFGHIJK 0123456789 lt gt ABCDEFGHIJKL 10123456789 lt gt ABCDEFGHIJKLM 0123456789 lt gt ABCDEFGHIJKLMN 0123456789 lt gt ABCDEFGHIJKLMNO 123456789 lt gt ABCDEFGHIJKLMNOP 23456789 lt gt ABCDEFGHIJKLMNOPQ 3456789 lt gt ABCDEFGHIJKLMNOPQR 456789 lt gt ABCDEFGHIJKLMNOPQRS 56789 lt gt ABCDEFGHIJKLMNOPQRST 6789 lt gt ABCDEFGHIJKLMNOPQRSTU 789 lt gt ABCDEFGHIJKLMNOPQRSTUV 89 lt gt ABCDEFGHIJKLMNOPQRSTUVW 9 lt gt ABCDEFGHIJKLMNOPQRSTUVWX PC437 Cu ce ilikAEa E
27. 6600UVOUEXPf i ce iliAAEee EO ODUVOU E Ptf g eitiAA ee E 6600 y O gc XPLf g eitiAA ee E 66600uy OUAEYPIfaiG6U cg eitiAA ee E 6660 y OULEVPIfAiGUN c ilikAE 2 EO O0UVOU EXPtf i ufN c eitiAAEe o600uyOU E PtfaiouAN amp eitiAA E 0000 0VYOUG XPLf i un Noo iTikAE2e EO OGUVOUEXPtfai UANT iTiAAE22 E6 ODUVO U EVPtf i UANEO p itAAEae E ODUVOU EXPtf i UANSO r 4 TAAEae E ODUVOU EMPL f i UAN9 r 4 IAAE82 E ODUVOU EMPL f i UANEZ C 7274 AAE2e E ODUVOUENPL f i UANEOG p 4 4 E2e E ODUVOUgENPI f I UANEOL r 4 7274j ee E 0000y OUg YPt f l ri N o z ra 2 i ee E 00 uy OU YPL f r1 2 i E 6o0 0yOUg YPf URN r1 2 io oo yOUg YPIf I UANJOG r 4 1274i o uyOUg XPLf I UANEO C 4 Vo oguyOUgEYPfaiouiN C 4 jo Guy OULEVPfaiouniN C 12 18 VOUC ESD f l R Neo FI VaYaj VOUEXPLf I UANJ q Salis Figure 2 10 The Self Test Sheet SRP F310 312 2 2 6 Setting the Memory Switches This printer has Memory Switch set which is software switches Memory Switch set has MSW1 MSW2 MSW3 MSW4 MSW5 MSW6 MSW11 MSW12 Customize value Memory Switch setting utility can change the Memory Switch set to ON or OFF as shown in the table below default all OFF Settings of the Memory Switch are stored in the NV memory therefore even if the printer is turned off the
28. A AA 10 2 2 6 Setting the Memory Switches eee eee eee eee 12 Product Specifications uuu Z uu p 15 Se UM APDDEATANCO ii i E 15 3 1 1 Printer Dimensions MM o ace deme eva 15 3 1 2 AC Adapter Dimensions MM tia 15 3 1 3 Feature Eocatlons SRP F310 312 u uma es to Gu eb ee ae ter e ewe 16 3 2 General Specificali fiS a kha odene 17 3 9 Thermal Printer SPeGINCAllONS ad 18 3 31 Printer gt peciica HIG ga em 18 3 3 2 Ghara cter Special ido A 18 3 99 Paper SpeCIU AaUON sa sanke a id 19 3 3 4 Reliability and Environment Specification 19 3 9 0 O A 20 3 3 6 TPH Thermal Printer Head Specification 20 3 3 7 Other Component Specification aan 21 S A SMP SO SDECINICA ONS Lu u uu ua tet Sead Sin ua T u us ds co 22 3 4 1 SMPS Switching Mode Power Supply Specification 22 334 2 SMPS OutDU CONNECCION uus be SS bo aca nae dda u b widens ERU i a u b aQ i Sa bne 22 S Slhnierace S PECIICAVONS sass uu u u di tu sap S a SS uQ Dua cs 23 S SEL RS 2320 Serjal Interface ode ua 23 3 5 2 IEEE1284 Parallel Interface L nennen nennen nnn nennen 25 A n u umum A u aa AE O a emt RR ME PRE a uu n 27 3 6 Cash Drawer Specifications aaa 30 SN
29. AIN 3 Remove the four screws 4 Separate the AUTO CUTTER from the BRACKET CUTTER 2 BRACKET CUTTER AUTO CUTTER 1 Separate the COPARTITION from the FRAME MAIN 2 Remover the SWASHER 3 Separate the ZSHAFT FEED from the FRAME MAIN J SHAFT FEED 4 Remover the WASHER k c d 5 Separate the 5 PUSH BUTTON i And SPRING LOCK L from the FRAME MAIN 8 PUSH BUTTON Rev 1 00 91 SRP F310 312 Remove the four screws Separate the BRACKET MAIN From the FRAME MAIN i BRACKET MAIN 3 Remove the screw Separate the COVER OPEN S W From the FRAME MAIN COVER OPEN S W 5 Remove the screw 6 Separate the OPCB FEED From the FRAME MAIN il PS 8 SCREW EN 7 Remove the screw du d SCREW 6 PCB FEED K i EGRE EL ENE Separate the 8PCB PAPER END From the FRAME MAIN 3 WASHER DSCREW X Ki amp O til fu J HOUSING P END ac O ROLLER PLATEN l L m COME nat I CUT A lt L Pas ss KNOB P END I D ki p MBU G q I L gt 2 9 Gora BUSHIN NC 9h CA DN N NE A N Ke 4 AY AS A Y E l b MOS Ma EM EN A a GEAR PLATEN P P N HOUSING SENSOR y EL 0 MOTOR PCB SENSOR i 1 Remove the screw And separate the NEAR END SENSOR from the BRACKET MAINA 2 Remover the OSCREW 3 Separate the KNOB P END and HOUSING SENSOR from the 2 HOUSING P END 4 Separate the PCB SENSOR
30. Baud rate bps Selection Transmission Speed SW 1 6 SW 1 7 SW 1 8 Default oO lo O O o I 9 EN 115200 ON Auto Cutter Enable Disable selection Dip Switch Set 1 SW 1 1 Auto Cutter Disabled Auto Cutter Enabled Application Ignores Auto Cutter error for continuous printing Rev 1 00 9 SRP F310 312 2 2 4 Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer This can be useful in finding software problems when you turn on the hexadecimal dump function the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands To use the hexadecimal dump function follow these steps 1 2 After you make sure that the printer is off Open the cover Turn on the printer while holding down the FEED button with beep close the cover then the printer enters the hexadecimal dump mode Run any software program that sends data to the printer The printer will print all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII characters that corresponds to the codes 1B 21 00 1B 26 02 40 40 1 amp 02 OD 1B 44 0A 14 1E 28 ub ost 00 01 0A 41 OD 42 0A 43 A B C Note A period is printed for each code that no ASCII equivalent Note During the hex dump all commands expect DLE EOT and DLE ENQ are disabled 4 de When the
31. DC Brush Motor FK 180SH 12280 Mabuchi Motor e Voltage 24V DC 5 Motor 5V DC 5 Switch Current 200mA Average 1 5A Peak Model STH 39H0001 SHINANO MOTOR CO LTD Type 2 Phase Bi Polar chopper dual 3 75 Step angle Voltage 4 13V 10 DC Drive Current 0 7A PHASE e Winding Resistance 5 90 10 25 C e Winding Inductance 4 2mH 20 1KHz 1Vrms Paper End Sensor Reflection Type Photo Sensor ss Paper Roll Near End Sensor Reflection Type Photo Sensor Paper Feed Motor Table 3 11 Other Component Specification Rev 1 00 21 SRP F310 312 3 4 SMPS Specifications 3 4 1 SMPS Switching Mode Power Supply Specification e Typical 100V 240V AC Input Voltage e Min 90V AC e Max 264V ac Input Current e Max 1 5A When 120V Max 30A at 115Vac input Voltage for a cold start at 25 C Inrush Current Limiting ambient conditions e 24V 5 O 0 2 5A Static aaia 24V 5 10 2 6 5A Dynamic NE Ripple Noise 20mMVQ24Vde j O e The power supply shall not be damaged from the condition that between DC output and DC ground are shorted An output short Short Circuit Protection circuit is defined as output impedance of less than 300m0 for greater than 1 second The power supply will operate normally when this condition is removed promptly within 2 seconds O V P m Over Voltage Protection O T P Over temperature Protection e 26Vdc 30Vdc e The power supply
32. INGE NI S dp SCREW lt pee e GA 7148 FPC OSCREW gt O PCB LED N Rev 1 00 49 SRP F310 312 1 Remove the two screws 2 Separate the CASE UPPER from the ASSY HOUSING 3 Separate the COVER UP FRONT from 2CASE UPPER 4 Remove the Zscrew 5 Separate the G COVER HINGE from the ASSY HOUSING 1 Remove the four screws 2 Separate the BRACKET HOUSING from the ASSY HOUSING 3 Separate the two WASHER from the SHAFT HINGE 4 Separate the SHAFT HINGE and BRACKET HOOK and SPRING from the BRACKET HOUSING 5 Remove the 8 screw 6 Separate the PCB LED from the COCOVER HOUSING T Remove the 23FFC FPC from the PCB TPH 8 Remove the two screws 9 Separate the 4 PCB TPH from the COCOVER HOUSING SRP F310 312 D SCREW 4 CUTTER GUIDE TPH e SPRING TPH qu ng d BRACKET TPH SCREW SCREW SHAFT TPH SPECIAL SCREW amp E RING 1 Remove the Dtwo screws 6 Separate the CUTTER 2 Separate the GUIDE TPH from the GUIDE CUTTER from the ASSY TPH 7 Remove the 2SPECIAL SCREW 3 Remove the 6 screw 8 Separate the IDE RING OSHAFT TPH 4 Separate the ASSY FIXED CUTTER from the DTPH from the ASSY TPH 9 Remove the 8 SPRING TPH TPH 5 Remove the S two screws from the OBRACKET TPH Rev 1 00 50 SRP F310 312 5 3 Frame block EY go zu 1 Remove the two screws x eZ ZO 2 Separate the ASSY CUTTER from the FRAME M
33. MP PSK HTTPS SSL2 0 SSL3 0 TLS1 0 2 WLAN USB extension cable 3 Compatible WLAN USB adaptor list SRP F310 312 is compatible with WLAN USB adaptor using RT73 RT2571W RT2573 RT2671 chipset You can use WLAN printer with WLAN USB adaptor offered by BIXOLON Co Ltd or purchased by personally Tested WLAN USB adaptor list is below CNET CWD 854 TP Link TL WN32G D Link DWA 110 Buffalo WLI U2 SG54HP We recommand using WLAN USB adaptor in a list For more information refer to the Network User Manual in BIXOLON Co Ltd Web Site Rev 1 00 32 SRP F310 312 4 Hardware 4 1 Wiring Diagram DONGLE WLAN BLUE TOOTH OOOOOOOOOOOOOOOOOO Qooooooooooooooooo IFE P IEEE1284 000000000 0000000000Os 7 0000000000 m eoooos 00000000 000000000 00000000 000000000 E 0000000000 M 10000000000 On TPH SUB SW COVER IDOQQ SW FEED LED SUB Gen oer 1 C PAPER END NEAREND CN12 FEED MOTOR 100004 oom I nii ooQ ne OO E m o Bo H PAPER PAPER AUTO CUTTER FEED MOTOR ne S W COVER NEAREND END Figure 4 1 Board Wiring Diagram Rev 1 00 33 SRP F310 312 4 2 Block Diagram Power Source Control Parts SPEAr Basic Power Power Parts A44905E5_T EPS SHPS HOST I U _vDDb3 3 3 E aW TCH VDD3 3 3 vDD24v D DEVICE VDDb3 3 3W VOD HOST 1 O _YDDbc 2 54 DEVICE vVDDbc 2 54 l DOE E VLILI WE VDDIV5 s MELE wDD2vS TZ
34. RR Interface Ethernet vDD3v35 SPEAr Basic FSMC E SIETOUP MII TXD 3 0 gt gt IMI MII TXD 3 0 VCC 5 1 MI TXEN MII_TXEN DYDD 3 1 MII TXCLK 2 MII TXCLK MI TXERR E MI TXERR MII RXD 3 0 lt M11 RXD 3 0 VSCCA 5 1 M11 RXCLK M11 RXCLK DYDD 3 1 NIT AX ERR PN MI HX EHH MII MDC MII MDC COO MEN porco MII MDINT par MII MDINT MII CRS MII CRS TX_P TAN mo I mien AKP a RN MI1_CFG 1 0 ee MII CFG 1 0 LEDLM dt DE C M ime LEDSP M146 4 0 um FPGA ProASIC3 ASP250 NAND_RnB Rev 1 00 36 MIT RIP nRESET SRP F310 312 Engine Parts TPH Feed Motor amp Auto Cutter Control SPEAr Basic VDD24 VO TPH TPH D mur TA jaq UT A a TG TFH HE LIL EL MOTOR DRIVER IC STEP MOTOR MOT PHASELI 0 MOT IN T1 D1 EE EA AA AAA raum L a proce NI taja c CUT NODE wps AUTO CUTTER Digital Input al UIT TER SPEAr BASIC Sensor Etc Parts PL GPIO amp Interrupt Digital Input PAPER_NEAREND sil COY ER sl ETHERNET sl DK NM FEED Digital Output LED PAPER c POWER ON OFF ADC Input TFH TH BLACK MARK Power Level 2 0 Configuration TEST 4 0 BOOT SEL MODE BOOT 3 0 Rev 1 00 37 Rev 1 00 SRP F310 312 FPGA A3P250 Sensor Etc Parts PL GPIO 8 Interrupt Interface Part ART IN 4 0 UART_OUT 2 0 IEEET284 D 7 0 EEE1284_1N 3 0 EEE 284_0UT 4 0 SPI IM SPI OUT 2 0 Digital Input BUZZER
35. a replacement ESD touch the protective material to the device will be installed Minimize body motions when handling unpacked replacement ESDs Motions such as brushing clothes together or lifting a foot from a carpeted floor can generate enough static electricity to damaged an ESD 1 4 Operational Precautions 6 The heating element of the printer mechanism s thermal head and the driver IC are easily damaged Never allow these components to come into contact with metal or other hard objects Never touch the printer mechanism s heating element with your hand Doing so can damage the heating element and affect proper operation The head and motor areas are very hot during and immediately after printing Do not touch components in these areas directly with your hand Do not use any paper other than these specified in this manual otherwise print head reliability and print quality are affected adversely Thermal paper starts to color at around 70 C Take care to protect unused and printed thermal paper against the affects of heat light and characters on the paper to feed Take the roll paper out of the printer when you will not use the printer for a long time in a high temperature and humidity environment Rev 1 00 6 SRP F310 312 2 Installation and Operation 2 1 Installation 2 1 1 AC Adapter Installation Figure 2 1 AC Adapter Installation 1 Make sure the printer is turn
36. ded font selection Customized font Resident font MSW 4 3 MSW 4 4 oingle byte Font Selection Refer to following Table Double byte Font selection Refer to following Table MSW4 8 jResrved A 4 FixedtoOFF Rev 1 00 13 SRP F310 312 MSWM 3 MSWA 4 MSW 3 4 MSW 3 3 Single byte Font Selection 12x24 MSWM 5 MSWA 7 OFF OFF OFF JKkS 56010 OFF OFF ON 9SHFTJS OFF ON OF BIG OFF ON ON 9 GB28122 ON OFF OFF X SOGB18000 lo MSW5 MSW 5 1 Auto cutter function Full cutting Partial cutting MSW5 2 Reserved o Fixed to OFF MSW 5 3 2 color support MSW56 Reseved Fixed toOFF MSW57 Reserved FixedtoOFF MSW58 X Reserved FixedtoOFF MSW6 buzzer MSW 6 2 _ Internal buzzer control MSW 6 4 Reserved r Fixed to OFF MSW6 7 Reserved J Pied lo MSW11 11 178 Resevd o Fixed to OFF MSW12 12 178 Resevd o Fixed to OFF Rev 1 00 14 SRP F310 312 3 Product Specifications 3 1 Appearance 3 1 1 Printer Dimensions mm Figure 3 1 Printer Dimension 3 1 2 AC Adapter Dimensions mm Figure 3 2 Adapter Dimension Rev 1 00 15 SRP F310 312 3 1 3 Feature Locations SRP F310 312
37. des for USB 1 1 Table 3 18 USB Specification 480 Mbps C 3 5 3 b Signal Description Shield D Differential Data Line Signal Ground Table 3 19 USB Pin Description D White Diferential Data Line 3 5 3 c Cable USB cable consists of four conductors two power conductors and two signal conductors High full speed cable consists of a signaling twisted pair VBUS GND and an overall shield High full speed cable must be marked to indicate suitability for USB usage High full speed cable may be used with either low speed full speed or high speed devices When high full speed cable used with low speed devices the cable must meet all low speed requirements Low speed recommends but does not require the use of a cable with twisted signaling conductors Rev 1 00 27 SRP F310 312 Overmolded Series A Plug Always upstream towards the host system Detail A A Series A Plug Cut End Always downstream towards the USB Device Detail B B Typical Terminations Blunt Cut Termination Prepared Termination v Polyvinyl Chloride PVC Jacket Polyvinyl Chloride PVC Jacket i gt 65 Tinned Copper Braided Shield AE 28 AWG STC Drain Wire VA WA Red Vsus Black Ground Green D White D Blunt Cut Termination Length Dimension Point User Specified Length Dimension Point Optional Molded Strain Reliet All dimensions are in millimeters
38. e 2 10 illustrates the keyed connector protocol Series A Connectors Series B Connectors Series A plugs are Series B plugs are always oriented upstream always oriented downstream towards towards the Host System the USB Device ded A Plugs B Plugs From the From the USB Device Host System _ B Receptacles _ Upstream Input to the A Receptacles USB Device or Hub Downstream Output from the USB Host orHub Figure 3 10 Keyed Connector Protocol The following list explains how the plugs and receptacles can be mated Series A receptacle mates with a Series A plug Electrically Series A receptacles function as outputs from host systems and or hubs Series A plug mates with a Series A receptacle The Series A plug always is oriented towards the host system Series B receptacle mates with a Series B plug male Electrically Series B receptacles function as inputs to hubs or devices Series B plug mates with a Series B receptacle The Series B plug is always oriented towards the USB hub or device Rev 1 00 29 SRP F310 312 3 6 Cash Drawer Specifications 3 6 1 Drawer Cable Ferrite Core 1 turn OP 18E 18 2 x 12 5 x 25 5 Figure 3 11 Drawer Cable 3 6 2 Cable Connection Drawer Kick Out Driver Signal 2 Output Signal GND Table 3 21 Drawer Cable Connection X Note 24V is always output through pin 4 during power on Rev 1 00 30 SRP F
39. e excessively wide cabinet ventilation slots and improperly fitted covers and drawers Leakage Current Hot Check WARING Do not use an isolation transformer during this test Use a leakage current tester or a metering system that complies with American National Standards Institute ANSI C101 1 Leakage Current for Applications and Underwriters Laboratories UL Publications UL1410 59 7 With the unit completely reassembled plug the AC line cord directly into a 100VAC or 240VAC outlet of the Adaptor With the unit s AC switch first in the ON position and then OFF measure the current between a known Earth ground metal water pipe conduit etc and all exposed metal part including metal cabinet frame and screw heads and printer The current measure should not exceed 0 1 milliamp Reverse the power plug prong in the AC outlet and repeat the test Design Alteration Warning Never alter or add to the mechanical or electrical design of the ECR Unauthorized alterations might create a safety hazard Also any design changes or additions will void the manufacture s warranty Components parts and wiring that appear to have overhead or that are otherwise damaged should be replaced with parts that meet the original specifications Always determine the cause of damaged or overheating and correct any potential hazards Observe the original lead dress especially near the following areas sharp edges and especially the AC and high volta
40. ed off with the side of the switch 2 Plug the power cord into the SMPS on the printer 3 Plug the AC Adapter power cord into the wall outlet 2 1 3 USB Cable Installation l f E 4 USB Connector ZAVE UAB B Cable N Figure 2 3 USB B TVPE Cable Installation 1 Turn the printer off 2 Plug USB cable connector into the connector on the printer Rev 1 00 2 1 2 Interface Cable Installation I i Je FI Z q W 7 m ama Interface connector Figure 2 2 I F Cable Installation 1 Turn off the printer host ECR and Computer 2 Plug RS 232 USB or Parallel Cable connector into the I F connector on the printer 3 Tighten the screws on both sides of the connector 4 Turn on the printer host ECR and Computer 2 1 4 Cash Drawer Cable Installation Figure 2 4 Cash Drawer Cable Installation 1 Turn the printer off 2 Plug the cash drawer cable connector into the connector on the printer To remove the cash drawer cable press the clip on the connector grasp the connector and pull it out SRP F310 312 2 1 6 Dongle Usb A Type Cable Installation 2 1 5 ETHERNET Cable Installation Figure 2 5 ETHERNET Cable Installation Figure 2 6 Dongle Cable Installation 1 Turn the printer off 2 Plug the Dongle Cable into the connector on the printer 1 Turn the printer off 2 Plug the ETHERNET Cable into the connector on the printer 2 1 7 Cover Open In
41. embly b Disconnect an electrical plug or connector c Connect a test component in parallel with an electrolytic capacitor Some components are raised above the printed circuit board for safety An insulation tube or tape is sometime used The internal wiring is sometimes clamped to prevent contact with thermally hot components Reinstall all such elements to their original position After servicing always check that the screws components and wiring have been correctly reinstalled Make sure that the portion around the serviced part has not been damaged Check the insulation between the blades of the AC plug and accessible conductive parts example metal panels and input terminals Insulation Checking Procedure Disconnect the power cord from the AC source and turn the power switch ON Connect an insulation resistance meter 500V to the blades of the AC plug The insulation resistance between each blade of the AC plug and accessible conductive parts see above should be greater than 1 mega ohm Never defeat any of the B voltage interlock Do not apply AC power to the unit or any of its assemblies unless all solid state heat sinks are correctly installed Always connect an instrument s ground lead to the instrument chassis ground before connecting the positive lead always remove the instrument s ground lead last Rev 1 00 9 SRP F310 312 1 3 Precaution for Electrostatically Sensitive Device
42. er is not completely io aa attached properly closed completely close it Check whether the screws mounting the spring are loose Roller rotation is not smooth Overall printing The spring pushing the head is Fasten the screws not strong enough density is low Check for abrasions on the head surface Head surface is damaged Replace the head Rev 1 00 65 SRP F310 312 7 2 2 Printer Mechanism Problems Probable Cause Checkpoint Feeding motor failure b le JO hii Replace the motor Inside the motor Gear is dislocated a poo m Reassemble the status of the washers from the rotating axis gears and washers holding the gears Paper feeding failure Open the cover Paper jam o Check for paper jam and then remove the jammed paper Open the cover Auto cutter jam Check for auto cutter jam cutter and then restart the printer Cover cannot be Open the cover opened when pressing Auto cutter jam Check for auto cutter jam cutter and then the button restart the printer Cover cannot be Check for deformation of Straighten the Deformation of Hook D RU closed Hook Hook with pliers Error LED is on and there is a long and continuous beep sound while the printer is in the ready state Error LED is on and there is a short and continuous beep sound while the printer is in the ready state Error LED is on and there is no beep sound Near End sensor Ch Replace the sensor SG eck for sensor failure i while the printer is
43. from the HOUSING SENSOR 5 Remover the E RING 6 Separate the Otwo GEARS from the BRACKET MAIN 7 Remove the two SCREWS 8 Separate the OMOTOR from the BRACKET MAIN 9 Remove the SCREW 10 Separate the 42 PCB DK from the BRACKET MAIN 11 Remover the 3 WASHER 12 Separate the SHAFT FIX 13 Remover the WASHER 14 Separate the ASSY ROLLER PLATEN from the BRACKET MAIN 15 Remover the BUSHING 17 Remover the GEAR PLATEN Rev 1 00 92 SRP F310 312 6 Adjustments and Maintenance 6 1 Adjustment 6 1 1 Remaining Roll Paper Adjustment This sensor is set to the step4 position at the factory If you find that there is not or too enough paper remaining on the roll when the near end sensor is triggered you can change the setting to the upper or Lower position as described below Note The factory setting is based on a paper roll core with an outside diameter of 18mm If you use a paper roll with a core with an outside diameter of more than 18mm it is better to change to the upper position Rotate the tab at front side as described below 1 Open the paper roll cover 2 Rotate the tab at front or rear Position Rev 1 00 53 SRP F310 312 6 2 Maintenance Paper dust in the heating elements may lower the print quality In this case clean the print head as follow Xx Caution Turn off the printer power before cleaning Xx Caution Note that the thermal head Thermal element a
44. ge supplies Always inspect for pinched out of place or frayed wiring Do not change the spacing between components and the printed circuit board Check the AC power cord for damage Make sure that leads and components do not touch thermally hot parts Product Safety Notice Some electrical and mechanical parts have special safety related characteristics which might not be obvious from visual inspection These safety features and the protection they give might be lost if the replacement component differs from the original even if the replacement is rated for higher voltage wattage etc Components that are critical for safety are indicated in the circuit diagram by shading SAN Jor AN Use replacement components that have the same ratings especiallv for flame resistance and dielectric strength specifications A replacement part that does not have the same safetv characteristics as the original might create shock fire or other hazards Rev 1 00 4 SRP F310 312 1 2 Servicing Precaution WARNING 1 First read the Safety Precaution section of this manual If some unforeseen circumstance creates a conflict between the servicing and safety precautions always follow the safety precaution WARNING 2 An electrolytic capacitor installed with the wrong polarity might explode T Always unplug the unit s AC power cord from the AC power source or the Power Switch off before attempting to a Remove or reinstall any component or ass
45. in failure Ass y the ready state Cover Open sensor O Ee SEA re Replace the sensor failure Ass y Paper End sensor Chek pa Replace the sensor failure DASS V Check Tor damage or Joint or bouncing Gears are damaged foreign substances on the Replace the gears sound during feeding or are impeded by or remove the operation foreign substances foreign substance Check the SOMMUNEMONSPEOJJSU checks DIP del A set by DP switches for Entered characters communication speed switch setting and printed characters nella mode are different Communication cable PAGA on i A modem Replace the cable failure Cable 7 2 3 Auto Cut Mechanism Problems Probable Cause Level Checkpoint Auto cutter does not DIP switch setting failure A eui ed Change ON to OFF work at all switch 1 1 is Rev 1 00 66
46. nd Radiation plate becomes very hot during normal operation creating the danger of burn injury Be sure to wait for about 10 minutes after turning printer power off before beginning the cleaning 1 Open the cover open 2 Clean the thermal element the area that looks like it is marked a thin black line of the thermal head with a cotton swab moistened with an alcohol solvent ethanol methanol or IPA 3 After confirming that the alcohol solvent has been dried up completely close the cover open Radiation plate Head tip Spring pin Print circuit board Connector neat ad Electrode Resistor Board Protective layer XX Note Never touch the thermal element with your hand Doing so can damage the thermal element X Note Do not scratch the printer head Rev 1 00 54 SRP F310 312 7 Troubleshooting This chapter describes the methods for troubleshooting in this Receipt Printer 7 1 Troubleshooting flow chart If the source of a problem is not clear use the flowchart below to find and replace a defective component Normally servicing should be performed by component replacement Repairs of the PCBs and other components should be performed only by technicians YES g Paper ani Error LED blink NO T5 Paper an crror LED lit NO Is Paper LED lit ND 15 ERROR LED blink ed Ge ITI 61 ql ad Gl q f me sli G Ge End Rev 1 00 55 SRP F310
47. o x D 275mm42m 4 x E 275mm42m _ 00000 00000 x Ds o 60 E Font 9xt7 64 Character 000000 Font 12x24 48 Character OOOO po d amp e position can be shifted while printing according to the paper position 3 3 6 TPH Thermal Printer Head Specification 1 180dpi Heat Element Structure 2 Heaters Dot I I I OO Heat Element Pitch 0 141mm dot 7Dotimm 180DPI o Print Width 72 240 2mm Average Resistance 8000 3 1 Resistance R25 30kQ 5 At 25 C Thermister 2 B Value 3950K 2 3 Temperature 40 C 80 C Table 3 7 TPH Specification Rev 1 00 20 SRP F310 312 Print Cycle S L T am Supply Energy mJ Dot Supply Voltage V Voltage among the connector terminals 24 Substrate Temperature C Temperature detected by Thermistor ALL HIGH Table 3 8 TPH Maximum Condition At 25 C 2 203dpi Description 2 Heaters Dot 640 Dots 0 125mm dot 8Dot mm 203DPI 80 0 2mm 8000 3 1 Resistance R25 30kQ 5 At 25 C Thermister 2 B Value 3950K 2 3 Temperature 40 C 80 C Table 3 9 TPH Specification Conditions T 25C Supply Energy 009 mJ Dot Number of heating dots at same time 320 Dos _ o Logic Supply Voltage Vor Table 3 10 TPH Maximum Condition At 25 C 3 3 7 Other Component Specification e Model ORC RWB80 OHYANE RIKI MFG Co Ltd Type Guillotine Type Auto Cutter Motor
48. s ESDs 1 6 N 9 Some semiconductor solid state devices are easily damaged by static electricity Such components are called Electrostatically Sensitive Devices ESDs examples include integrated circuits and some field effect transistors The following technigues will reduce the occurrence of component damaged caused by static electricity Immediately before handling any semiconductor components or assemblies drain the electrostatic charge from your body by touching a known earth ground Alternatively wear a discharging wrist strap device Be sure to remove it prior to applying power this is an Electric shock precaution After removing an ESD equipped assembly place it on a conductive surface such as aluminum foil to prevent accumulation of electrostatic charge Do not use freon propelled chemical These can generate electrical charges that damage ESDs Use only a grounded tip soldering iron when soldering or unsoldering ESDs Use only an anti static solder removal device Many solder removal devices are not rated as anti static these can accumulate sufficient electrical charge to damage ESDs Do not remove a replacement ESD from its protective package until you are ready to install it Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam aluminum foil or other conductive materials Immediately before removing the protective material from the leads of
49. s technical skills and experience Checkpoint These are one or more areas in the printer that should be checked e Action These are the steps to correct the problem If the problem persists after taking these steps check the other possible causes listed Rev 1 00 64 SRP F310 312 7 2 1 Printing Quality Problems Probable Cause Checkpoint Check the foreign Remove the foreign substance on the head substance with a surface cleaning pen Certain parts Head surface is damaged Check the damage ofthe Replace the head are printed head surface such as dents ee Internal IC of the head is Damage of the internal IC caia hasa Mic damaged of the head p Check whether there are obstructions such as Foreign substance on the head surface Remove the obstructions Vertical scratched trace on the paper Certain parts are printed Damage to the internal IC of Damage of the internal IC with vertical the head of the head black lines Replace the head Check for damage to the gears and for foreign Irregular feeding substances in the gear Replace the gears or remove the foreign substance Horizontal profile black lines are generated or the vertical Feeding motor failure width of the characters is l reduced Check whether oil remains in the bearings holding the roller Check whether the motor runs smoothly without load Replace the motor Add oil for the bearings Roller and the head are not A Cov
50. stallation 2 1 8 Paper Roll Installation Figure 2 8 Paper Roll Installation Figure 2 Cover Open Installation 1 Open the cover printer and remove the used paper roll core if there is one 2 Load the paper roll on the paper holder as shown 3 Close the cover printer 1 Turn the printer off 2 Push the Cover open Button Rev 1 00 SRP F310 312 2 2 Operation 2 2 1 Setting the DIP switches The DIP switches are located on the bottom of the printer The DIP switches are used to set the printer to perform various functions Follow these when changing DIP switches setting 1 Turn the printer power switch off Open the Cover 2 Flip the DIP switches using tweezers or another marrow ended tool Switches are in when up and off when off down in the Figure 2 9 3 The new setting takes effect when you turn on the printer Note Always change DIP switch settings only when the printer is turned off Change made with the power on have no effect and then on again Figure 2 9 Setting the DIP switches 2 2 2 Setting the DIP switch RS 232C Serial Interface e DIP Switch W 5 Parity Selection EVEN ODD OFF Baud Rate Selection bps Refer to the following table 2 2 3 Setting the DIP switch IEEE1284 Parallel USB Interface k l V OO N OJ 01 OO N gt e DIP Switch Default Auto Cutter Selection Disable 1 2 Reserved OFF 1 8 e Table

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