Bixolon SRP-350PLUSII
Contents
1. Transmission Speed 1 6 1 7 1 8 Default 2400 ON OFF OFF 4800 ON OFF ON 9600 OFF ON OFF 19200 OFF OFF OFF 9600 38400 OFF ON ON 57600 OFF OFF ON 115200 ON ON ON e Table 2 Print Density Selection Print Density 2 5 2 6 Default 1 Light ON ON 2 OFF OFF 2 3 ON OFF 4 Dark OFF ON 1 4 3 Auto Cutter Enable Disable selection Dip Switch Set 2 ON Auto Cutter Disabled INE OFF Auto Cutter Enabled Application Ignores Auto Cutter error for continuous printing Rev 1 01 12 SRP 350 352pluslIlIA amp C 1 5 Setting the Memory Switches This printer has Memory Switch set which is software switches Memory Switch set has MSW1 MSW2 MSW8 MSW9 Customize value Serial communication condition Memory Switch setting utility can change the Memory Switch set to ON or OFF as shown in the table below default all OFF NOTE The Memory Switch is available to be changed by three methods Memory Switch setting utility Control from BXL POS command Settings of the Memory Switch are stored in the NV memory therefore even if the printer is turned off the settings are maintained MSW1 Switch Function ON OFF Select Print Speed Refer to following Table 3 8 Reserved Fixed to OFF 180dpi2. Auto Line Feed Enable Disable OFF 1 2 Flow Control XON XOFF DTR DSR OFF 1 3 Data Length 7 bits 8 bits OFF 1 4 Parity Check Yes No OFF 1 5 Parity Selection EVEN ODD OFF 1 6 OFF 1 7 Baud rate Selection bps Refer to the following Table 1 ON 1 8 OFF e DIP Switch 2 SW Function ON OFF Default 2 1 Auto cutter control Full cut Partial cut OFF 2 2 Internal bell control Internal bell disable emal bell OFF enable 2 3 Auto Cutter Auto cutter disable Auto cutter enable OFF 2 4 Reserved OFF 2 Print Density Refer to the following table 2 a 2 7 Near End Sensor Status Disable Enable OFF External buzzer External buzzer 2 8 External buzzer control Sable disable OFF 1 4 2 Parallel amp USB2 0 Interface e DIP Switch 1 SW Function ON OFF Default 1 1 Auto Line Feed Enable Disable OFF 1 2 Reserved OFF 1 3 Reserved OFF 1 4 Reserved OFF 1 5 Reserved OFF 1 6 Reserved OFF 1 7 Reserved ON 1 8 Reserved OFF e DIP Switch 2 SW Function ON OFF Default 2 1 Auto cutter control Full cut Partial cut OFF 2 2 Internal bell control Internal bell disable termal bell OFF enable 2 3 Auto Cutter Auto cutter disable Auto cutter enable OFF 2 4 Reserved OFF ce Print Density Refer to the following table 2 oat 2 7 Near End Sensor Status Disable Enable OFF External buzzer External buzzer 2 8 External buzzer control erable disable OFF Rev 1 01 11 SRP 350 352pluslIA amp C e Table 1 Baud rate bps Selection
3. BIXOLON User s Manual SRP 350 352plusllA8 C Thermal Printer Rev 1 01 http www bixolon com SRP 350 352plusllA amp C Mi Safety Precautions In using the present appliance please keep the following safety regulations in order to prevent any hazard or material damage WARNING Violating following instructions can cause serious injury or death Do not plug several products in one multi outlet You must use only the supplied adapter e This can provoke over heating and a fire It is dangerous to use other adapters e If the plug is wet or dirty dry or wipe it before usage If the plug does not fit perfectly with the outlet do not plug in Be sure to use only standardized multi outlets ONLY SUPPLIED ADAPTER i PROHIBITED PROHIBITED x Do not pull the cable to unplug Keep the plastic bag out of children s reach e This can damage the cable which is the origin of a fire or a If not a child may put the bag on his head breakdown of the printer PROHIBITED E PROHIBITED Do not plug in or unplug with your hands wet Do not bend the cable by force or leave it under any heavy object You can be electrocuted A damaged cable can cause a fire PROHIBITED PROHIBITED SA 4 Rev 1 01 2 CAUTION SRP 350 352plusllIA amp C Violating following instructions can cause slight wound or damage the appliance If you observe a strange smoke odor or noise from the printer unplug it before t
4. FF ON ON ON ON OFF Page 26 1257 Baltic ON OFF OFF OFF OFF OFF Page 27 Farsi ON OFF OFF OFF ON OFF Page 28 1251 Cyrillic ON OFF OFF ON OFF OFF Page 29 737 Greek ON OFF OFF ON ON OFF Page 30 775 Baltic ON OFF ON OFF OFF OFF Page31 Thai14 ON OFF ON OFF ON OFF Page 32 Hebrew Old code ON OFF ON ON OFF OFF Page 33 1255 Hebrew New code ON OFF ON ON ON OFF Page34 Thait1 ON ON OFF OFF OFF OFF Page35 Thai18 ON ON OFF OFF ON OFF Page 36 855 Cyrillic ON ON OFF ON OFF OFF Page 37 857 Turkish ON ON OFF ON ON OFF Page 38 928 Greek ON ON ON OFF OFF OFF Page39 Thai16 ON ON ON OFF ON OFF Page 40 1256 Arabic ON ON ON ON OFF OFF Page41 1258 Vietnam ON ON ON ON ON OFF Page 42 Khmer Cambodia OFF OFF ON OFF OFF ON Page 47 1250 Czech MSW3 Switch Function ON OFF 1 2 Select Emulation Refer to following Table 3 4 8 Reserved Fixed to OFF MSW 3 3 MSW 3 2 MSW 3 1 Emulation Remark OFF OFF OFF Emulation 1 ESC POS OFF OFF ON Emulation 2 OFF ON OFF Emulation 3 OFF ON ON Emulation 4 ON OFF OFF Emulation 5 Rev 1 01 14 SRP 350 352plusllIA amp C MSW4 Switch Function ON OFF 1 Reserved Fixed to OFF 2 Reserved Fixed to OFF Single byte Font Selection Refer to following Table 5 8 Reserved Fixed to OFF MSW 4 4 MSW 4 3 Single byte Font Selection Remark OFF OFF Font A 12 x 24 OFF ON Fo
5. G Wall MOE 23 Rev 1 01 6 SRP 350 352plusllA8 C 1 Setting Up the Printer 1 1 Unpacking Your printer box should include these items If any items are damaged or missing please contact your dealer for assistance SRP 350 352pluslIC SRP 350 352plusllA Cover Cable Roll Paper Manual CD USB A A CABLE Rev 1 01 a SRP 350 352plusllA8 C 1 2 Connecting the Cables You can connect up the three cables to the printer They all connect to the connector panel on the back of the printer which is shown below x NOTE Before connecting any of the cables make sure that both the printer and the host are turned off 1 2 1 Serial Interface RS 232C Interface connector Drawer Power kick out supply connector connector x When the Dip Switch is ON on the Serial Interface Board DTR and RTS are connected each other PRINTER HOST SIDE 25P SIDE 25P PRINTER HOST PRINTER SIDE 25P SIDE 9P SIDE 9P Shield Shield TXD RXD RXD RXD 3 3 TXD 3 TXD RTS CTS CTS CTS RTS DSR DTR DTR DSR S G Pin No Signal Name Signal Direction Function BODY Frame GND Frame Ground 2 TXD Output Transmit Data 3 RXD Input Receive Data This signal indicates whether the host computer can receive data H W flow control 1 MARK Logic1 The host can receive a data 6 DSR Input 2 SPACK Logic0 The host can not receive
6. MSW 1 2 MSW 1 1 Print Density Remark OFF OFF Print Density 3 250mm s OFF ON Print Density 2 230mm s ON OFF Print Density 1 200mm s 203dpi MSW 1 2 MSW 1 1 Print Density Remark OFF OFF Print Density 3 230mm s OFF ON Print Density 2 200mm s ON OFF Print Density 1 180mm s MSW2 Switch Function ON OFF Specification for 1 Destination Double byte Country Single byte Country 2 Reserved Fixed to OFF 3 4 gt Code Page Selection Refer to following Table 7 8 Rev 1 01 13 SRP 350 352pluslIA amp C MSW2 8 MSW2 7 MSW2 6 MSW2 5 MSW2 4 MSW2 3 Character Table OFF OFF OFF OFF OFF OFF Page0 437 USA Standard Europe OFF OFF OFF OFF ON OFF Page1 Katakana OFF OFF OFF ON OFF OFF Page2 850 Multilingual OFF OFF OFF ON ON OFF Page3 860 Portuguese OFF OFF ON OFF OFF OFF Page4 863 Canadian French OFF OFF ON OFF ON OFF Page5 865 Nordic OFF OFF ON ON OFF OFF Page 16 1252 Latin I OFF OFF ON ON ON OFF Page17 866 Cyrillic 2 OFF ON OFF OFF OFF OFF Page 18 852 Latin 2 OFF ON OFF OFF ON OFF Page 19 858 Euro OFF ON OFF ON OFF OFF Page 21 862 Hebrew DOS code OFF ON OFF ON ON OFF Page22 864 Arabic OFF ON ON OFF OFF OFF Page 23 Thai42 OFF ON ON OFF ON OFF Page 24 1253 Greek OFF ON ON ON OFF OFF Page 25 1254 Turkish O
7. Selectin 1284 Active 1284 Active Rev 1 01 9 SRP 350 352plusllIA amp C 1 2 3 USB2 0 Interface USB2 0 connector Drawer Power kick out supply connector connector Pin No Signal Name Assignment Color Function Shell Frame Ground 1 VvBUs Red HostPower DC5 V 500 mA 2 D White Differential Data Line 3 Differential Data Line 4 GND Black Signal Ground 1 3 Connecting the Drawer i 1 6 x WARNING Use a drawer that matches the printer specification Using an improper drawer may damage the drawer as well as the printer Xx CAUTION Do not connect a telephone line to the drawer kick out connector otherwise the printer and the telephone line may be damaged Plug the drawer cable into the drawer kick out connector on the back of the printer next to the power supply connector pot Frameground _ _ gt gt y O 2 O Drawer kick out drive signal 1 Output ES Drawer open close signal 24V E gt IA PU TI MIES Drawer kick out drive signal 2 Output ESO Signal ground E eee Xx Drawer Port is 24Vdc 2 5A Output rating Class 1 Rev 1 01 10 1 4 Setting the Dip Switches 1 4 1 Serial Interface RS 232C SRP 350 352plusllIA amp C e DIP Switch 1 SW Function ON OFF Default 1 1
8. a data 3 The printer transmits a data to the host after confirming this signal 4 When XON XOFF flow control is selected the printer does not check this signal 7 Signal GND Signal Ground This signal indicates whether the printer is busy H W flow control 1 MARK Logic1 The printer is busy 2 SPACE Logic0 The printer is not busy 20 DIR Output 3 The host transmits a data to the printer after confirming this signal 4 When XON XOFF flow control is selected the host does not check this signal Shield Frame GND Frame Ground Rev 1 01 8 SRP 350 352plusllIA amp C 1 2 2 Parallel Interface IEEE1284 i 4 q ii ZAS o 2 0 O O Interface connector Drawer Power kick out supply connector connector Pin No Source Compatibility Mode Nibble Mode Byte Mode 1 HostClk 2 Host Printer _ Data 0 LSB DataO LSB 3 Host Printer Datat___ Datal 4 Host Printer Data2__ Data2 5 Host Printer _ Data3 Data3 6 Host Printer Data4 ___ Data4 7_ Host Printer Data5___ ___ Data5 8 Host Printer Data6e __ Catan 9 Host Printer Data7 MSB Data7 MSB 10 PtrClk PtrClk 11 PtrBusy Data3 7 PtrBusy 12 AckDataReq Data2 6 AckDataReq 13 Xflag 14 HostBusy A o a E NC 168 GD GND GND gear eG le AS FG 18 Logic H 1930 GND GND GND 31 ninit 32 nDataAvail 3 GD NDT ND 34 ND 35 ND 36 n
9. aking following measures Switch off the printer and unplug the set from the mains e After the disappearance of the smoke call your dealer to repair it TO UNPLUG Install the printer on the stable surface e If the printer falls down it can be broken and you can hurt yourself PROHIBITED Do not let water or other foreign objects in the printer e If this happened switch off and unplug the printer before calling your dealer PROHIBITED Rev 1 01 Keep the desiccant out of children s reach If not they may eat it PROHIBITED Use only approved accessories and do not try to disassemble repair or remodel it for yourself Call your dealer when you need these services Do not touch the blade of auto cutter DISASSEMBLING PROHIBITED Do not use the printer when it is out of order This can cause a fire or an electrocution Switch off and unplug the printer before calling your dealer TO UNPLUG SRP 350 352plusllA8 C E Warning U S A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to ra
10. center of printer cover firmly to prevent paper miss loading 1 6 7 Tear off the paper as shown Rev 1 01 17 SRP 350 352plusllIA amp C 1 7 Adjustments and Settings The SRP 350 352plusll is set up at the factory to be appropriate for almost all users It does however offer some settings for users with special requirements It has DIP switches that allow you to change communication settings such as handshaking and parity check as well as print density The SRP 350 352plusll also has a near end sensor for the paper This can give you a warning when the paper is almost out If you find that there is not enough paper remaining on the roll when the near end sensor is triggered you can change the near end sensor setting Rotate the near end sensor tab at front or rear position See the below figure 1 8 Using the Printer Control Panel POWER ERROR PAPER FEED Rev 1 01 O POWER The POWER light is on whenever the printer is on O ERROR This indicates an error O PAPER This light indicates the near end of the paper roll Install a new paper roll and the printer Will continue printing When the light blinks it indicates the self test printing standby state or macro execution Standby state when the macro execution command is used O FEED Press the FEED button once to advance paper one line You can also hold down the FEED button to feed paper continuously 18 SRP 350 352plusllIA amp C 1 9 Conn
11. dio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense E Notice Canada This Apparatus complies with class A limits for radio interference as specified in the Canadian department of communications radio interference regulations Get appareil est conforme aux normes class A d interference radio tel que specifier par ministre canadien des communications dans les reglements d interference radio E Caution Some semiconductor devices are easily damaged by static electricity You should turn the printer OFF before you connect or remove the cables on the rear side in order to guard the printer against the static electricity If the printer is damaged by the static electricity you should turn the printer OFF Mi Waste Electrical and Electric Equipment WEEE This marking shown on the product or its literature indicates that is should not be disposed with other household wastes at the end of its working life To Y prevent possible harm to the environment or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it WN responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and
12. ecting the computer You need an appropriate interface cable 1 Plug the cable connector securely into the printer s interface connector 1 9 1 9 2 Tighten the screws on both sides of the cable connector 1 9 3 Attach the other end of the cable to the computer 1 10 Connecting the Power Supply X CAUTIONS When connecting or disconnecting the power supply from the printer make sure that the power supply is not plugged into an electrical outlet Otherwise you may damage the power supply or the printer If the power supply s rated voltage and your outlet s voltage do not match contact your dealer for assistance Do not plug in the power cord Otherwise you may damage the power supply or the printer 1 10 1 Make sure that the printer s power switch is turned off and the power supply s power cord is unplugged from the electrical outlet 1 10 2 Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet 1 10 3 Plug in the power supply s cable as shown below Notice that the flat side of the plug faces down Power Connector Power Cable NOTE To remove the DC cable connector make sure that the power supply s power cord is unplugged then grasp the connector at the arrow and pull it straight out Rev 1 01 19 SRP 350 352pluslIIA amp C 2 Self test The self test checks whether the printer has any problems If the printer d
13. how they can take this item for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product should not be mixed with other commercial wastes for disposal Ml Label Material Control Label PC Other Labels PET Rev 1 01 4 SRP 350 352plusllA8 C E Introduction The SRP 350 352plusll Roll Printer are designed for use with electronic instruments such as system ECR POS banking equipment computer peripheral equipment etc The main features of the printer are as follows 1 High speed printing 59 1 6 Feed lines per second 2 Low noise thermal printing 3 The data buffer allows the unit to receive print data even during printing 4 Peripheral units drive circuit enables control of external devices such as cash drawer 5 Characters can be scaled up to 64 times compared to it s original size 6 Bar code printing is possible by using a bar code command 7 Different print densities can be selected by DIP switches Please be sure to read the instruction in this manual carefully before using your new SRP 350 352plusl x NOTE The socket outlet shall be near the equipment and it shall be easy accessible X All specifications are subjected to change without notice We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality of all our products In following product specifications and or user manua
14. l content may be changed without prior notice Rev 1 01 5 SRP 350 352plusIlA8 C E Table of Contents 1 Setting UD the Printer cocaina dic 7 O 7 1 2 Connecting Me Cables cevalcesec dace eset dacendescaceaietdaeeadeedseceadesdneeedesdneeadeecneranesanebene 8 1 2 1 Serial Interface RS 232C eenen 8 1 2 2 Parallel Interface IEEE1284 c cccceceeeeeseeeeeeeeeeeeeeedee seen eeeeeeeeeeeeeeeeeeees 9 AS AN ce AA A A A ittie eE ECs EEK St 10 1 3 Connecting the Drawer siii 10 1 4 Setting the Dip SwitCh8sS oooocccninnnnninnnnnnnnnnnnn rere reer rere reer rere eeeeeeeeeeeeeeees 11 1 4 1 Serial Interface RS 232C eenen 11 1 4 2 Parallel 8 USB2 0 Interface ooooccccccccccccccccccccccccncnnnninnnnnnnnnnnninnnnnanannnnnnnn 11 1 4 3 Auto Cutter Enable Disable Selection oooocccccccccccccccccnicicinicicininininnnn 12 1 5 Setting the Memory Switches iii at 13 1 6 Installing or Replacing the Paper Roll cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeerees 16 1 7 Adjustments and A TN 18 1 8 Using the Printer s i A E A A A 18 1 9 Connecting the COMPUtES ao A A TARA 19 1 10 Connecting the Power Supply oooooonncccnncccccccnononccononnconononononnnnnnnnnnnononananznnnss 19 A ene oe oe ane Eon me ne ea oe ee 20 3 Hexadecimal DUNA an 21 A C0 Peeper eee nC en en ren een nt En ete eh eur et eS Sekirei a Ec aE e a eh eens eve r e unnc Eni oor 22 APD Duane ca 23 5 1 Cleaning Pre cial 23 eZ USIN
15. nt B 9x17 ON OFF Font C 9 x 24 ON ON Fixed to OFF MSW5 Switch Function ON OFF 1 2 Reserved Fixed to OFF 3 2Color support Enable Disable 4 6 Reserved Fixed to OFF 7 2inch Left mode Enable Disable 8 2inch Center mode Enable Disable MSW6 Switch Function ON OFF 1 Auto internal buzzer after cutting Enable Disable 2 Auto internal buzzer option 1 time 3 time 3 Auto internal buzzer with cash Enable Disable drawer 4 Auto external buzzer after cutting Enable Disable 5 8 Reserved Fixed to OFF MSW11 Switch Function ON OFF 1 8 Reserved Fixed to OFF Rev 1 01 15 SRP 350 352plusllIA amp C 1 6 Installing or Replacing the Paper Roll NOTE Be sure to use paper rolls that meet the specifications Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly 1 6 1 Make sure that the printer is not receiving data otherwise data may be lost 1 6 2 Open the paper roll cover by pressing the cover open button x NOTE Do not open the print cover while the printer is operating This may damage the printer 1 6 3 Remove the used paper roll core if there is one 1 6 4 Insert the paper roll as shown Rev 1 01 16 SRP 350 352plusllA8 C 1 6 5 Be sure to note the correct direction that the paper comes off the roll O X 1 6 6 Pull out a small amount of paper as shown Then close the cover NOTE When closing the cover press the
16. oes not function properly contact your dealer The self test checks the following 2 1 Make sure paper roll has been installed properly 2 2 Turn on the power while holding down the FEED button The self test begins 2 3 The self test prints the current printer status which provides the control ROM version and the DIP switch setting 2 4 After printing the current printer status self test printing will print the following and pause The PAPER LED light blinks SELF TEST PRINTING PLEASE PRESS THE FEED BUTTON 2 5 Press the FEED button to continue printing The printer prints a pattern using the built in character set 2 6 The self test automatically ends and cuts the paper after printing the following COMPLETED 2 7 The printer is ready to receive data as soon as it completes the self test Rev 1 01 20 SRP 350 352plusilA amp C 3 Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer This can be useful in finding software problems When you turn on the hexadecimal dump function the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands To use the hexadecimal dump function follow these steps 3 1 After you make sure that the printer is off open the cover 3 2 Turn on the printer while holding down the FEED button 3 3 Close the cover then the printer enters the hexadecimal dump mode 3 4 Run an
17. sm MCBF 2 70 000 000 Lines Paper Type Paper Roll Roll Width 80mm Paper Roll Diameter Max 83mm Paper Thickness 0 062 0 075mm Paper Tube Inner 012mm 0 47 Outer 18mm 0 71 xX Note 1 Printing speed may be slower depending on the data transmission speed and the combination of control commands 2 The above values are calculated under printing level 2 with recommended paper at normal temperature The values may vary with environment temperature printing level etc 3 The switch is the disconnecting device Turn off switch from any hazard Rev 1 01 SRP 350 352pluslIlIA amp C 5 Appendix 5 1 Cleaning Printer Paper dust inside the printer may lower the print quality In this case clean the printer as follows 5 1 1 Open the printer cover and remove the paper if exists 5 1 2 Clean the print head with a cotton swab moistened with alcohol solvent 5 1 3 Clean the platen roller and paper end sensor with cotton swab moistened with water 5 1 4 Insert a paper roll and close the printer cover The remained amount of paper detected by paper near end sensor varies with the diameter of the paper core To adjust the remained amount contact your dealer 5 2 Using Wall Mount Please disable the near end paper function by making dip switch 2 7 on when you use the printer in wall mount position where the near end paper function will not work well Rev 1 01 23
18. y software program that sends data to the printer The printer will print all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII characters that corresponds to the codes 1B 21 00 1B 26 02 40 40 40 40 amp 02 0D 1B 44 OA 14 1E 28 28 28 A ll 00 01 OA 41 OD 42 OA 43 43 43 A B CCC A period is printed for each code that has no ASCII equivalent During the hex dump all commands except DLE EOT and DLE ENQ are disabled 3 5 When the printing finishes turn off the printer 3 6 Turn on the printer and then the hexadecimal mode is off Rev 1 01 21 4 Specification SRP 350 352plusllIA amp C Item Details Printing Method Thermal Line Printing SRP 350plusll 180 dpi 7dots mm Por Denny SRP 352plusll 203 dpi 8dots mm Printing Width 72mm SRP 350plusll Characters per line 42 Font A 56 Font B 56 Font C Default SRP 352plusll 48 Font A 64 Font B 64 Font C SRP 350plusll at a 59 1 lines sec 250 mm sec Printing Speed 1 SRP 352plusll Printer 61 33 lines sec 230 mm sec Receive Buffer Size 4K Bytes SMPS Input Voltage 100 240 VAC Frequency 50 60 Hz SMPS Output Voltage 24 VDC 0 45 Operating Temperature 20 60 Storage 10 80 RH Operating Humidity 10 90 RH Storage Except for paper Auto Cutter 1 800 000 Cuts Mechani
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