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Intel BB5000PSLSASR
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1. on tt ii a EE Bao GE 2 A E ODI i PASSWRD CLR D En 1 F E gt O E Default z 5 Clear E d 3lo Password El al J1D2 e Aag dg O So U A LU Eu n Ll e i EE B LB ol o G AF000423 Figure 7 Password Clear Jumper in Clear Password Position Power up the server and wait 10 seconds Power down the server Move the Password Clear jumper back to the original position covering pins 1 and 2 Close the chassis Power up the server Inte Server Board S5000PSL Clearing the CMOS If you are not able to access the BIOS setup screens the CMOS Clear jumper will need to be used to reset the configuration RAM l 2 SS zl Gy oA Power down the system Leave the AC power cord connected Open the chassis See your chassis documentation for instructions on removing the chassis cover Locate the CMOS Clr jumper block at board position J1D1 See Figure 8 Move the jumper from the normal operation position covering pins 1 and 2 to the CMOS Clear position covering pins 2 and 3 as sho
2. m NIR f 0 EB ji E EEE J JI JI II j DE LG BH EB D o H D bo JI Ti jlj EZ BBEEBBBEEEB S e e 2o zs D O O al o D lg 9 AF000093 Callout DIMM Socket Callout DIMM Socket A Branch 1 Channel A E Branch 2 Channel C DIMM A1 DIMM C1 B Branch 1 Channel A F Branch 2 Channel C DIMM A2 DIMM C2 C Branch 1 Channel B G Branch 2 Channel D DIMM B1 DIMM Di D Branch 1 Channel B H Branch 2 Channel D DIMM B2 DIMM D2 Intel Server Board S5000PSL Figure 5 DIMM Sockets A minimum of one 512 MB FBDIMM is required in DIMM socket DIMM A1 FBDIMMs must meet the following requirements Use only FBDIMMs DDR2 533 or DDR2 667 Use only 240 pin FBDIMMs Use FBDIMMs with capacities of 512 MB 1 GB 2 GB or 4 G Use only FBDIMMs that comply with the JEDEC Rev 2 0 specifications FBDIMMs in a given channel must be identical with respect to manufacturing speed timing and organization For example this means the FBDIMMS in sockets Al and B1 must be identical and the FBDIMMS in sockets C1 and D1 must be identical FBDIMMs in adjacent sockets on the same channel do not need to be identical The server will run in single channel mode under the following conditio
3. Og H BS EE DO OD al 9 jo AF000422 Jumper Name Pins What Happens at System Reset BIOS Bank Select 1 2 Bank 0 Boot to an alternate BIOS J1C3 2 3 Boot from the standard BIOS These pins should be jumpered for normal operation CMOS Clear 1 2 Protect CMOS these pins should be jumpered for normal J1D1 operation 2 3 Erase CMOS If these pins are jumpered for 5 to 10 seconds the CMOS settings will be cleared on the next server reset These pins should not be jumpered for normal operation To clear the CMOS Power down the server leaving AC power connected Place the jumper on pins 2 3 for 5 to
4. G I AB CDE F Hl J d L LE Ser Lu 9 TT ju s El EL JEL JEL EL EL P SS ren re ij Re M 4 m Jl Il d N DO ED H 1 EH ae Ba RR E Bj P QQ HE 9 PP TERT NNN o 00 S ee ee NN MM Sek 229 H Ham of KK S JJ enr JO JO HK MN HH H E 9 ja U GG e ml 10 9 FF DD D I ZI XV EECCAA Y W AF000247 A PCI X 64 bit 100 MHz Q DIMM sockets see Figure 5 FF Hot swap backplane B slot 1 on page 17 header B PCI X 64 bit 100 133 MHz R Processor 1 socket GG Enclosure management slot 2 SAS SES2 product codes S5000PSLSAS and S5000PSLSASR only C PCI Express x4 or x8 slot3 S Processor 2 socket HH Hot swap backplane A header D RMMNIC connector T Processor 2 fan header ll SATAO E PCI Express x4 slot 4 U Processor 1 fan header JJ SATA 1 ROMB slot Intel Server Board S5000PSL header PCI Express x8 slot 5 V System fan 4 header KK SATA 2 or SAS 0 SAS 0 is available only on product codes S5000PSLSAS and S5000PSLSASR PCI Express x8 slot 6 W System fan 3 header LL SATA 3 or SAS 1 SAS 1 is available only on product codes S5000PSLSAS and S5000PSLSASR CMOS battery X IPMB connector MM SATA 4 or SAS 2 SAS 2 is available only on product codes S5000PSLSAS and S5000PSLSASR P12V4 connector Y System fan 2 header NN SATA 5 or SAS 3 SAS 3 is available only on product codes S50
5. D mo K j B ER el ll 9 9 m Eo E o 5 Oma AF000475 Figure 6 BIOS Bank Select Jumper in Force Lower Bank Position 5 Close the chassis 6 Reconnect the AC power and power up the server The BIOS will boot to the previous BIOS until you either move the jumper again or until you perform another BIOS update Intel Server Board S5000PSL 25 Clearing the Password 26 If the user or administrator password s is lost or forgotten moving the password clear jumper into the clear position clears both passwords The password clear jumper must be restored to its original position before a new password s can be set l 2 Power down the system Leave the AC power cord connected Open the chassis See your chassis documentation for instructions on removing the chassis cover Locate the Password Clear jumper block at board position J1D2 See Figure 7 Move the jumper from the normal operation position covering pins 1 and 2 to the Password Clear position covering pins 2 and 3 as shown by the diagram
6. Product code S5000PSLSAS or S5000PSLSASR four SATA SAS ports and two SATA ports at 3 Gbps two SATA ports at 1 5 Gbps and 3 Gbps Product code S5000PSLROMB or S5000PSLROMBR six onboard SATA ports plus an Intel Integrated Server RAID module in slot 4 adds four internal and four external SAS ports The addition of the Intel RAID Activation Key anda RAID DIMM adds intelligent RAID 0 1 5 10 and 50 One ATA 100 40 pin connector One SSI compliant 24 pin front control panel header Intel Server Board S5000PSL Table 2 Server Board Features Feature Description RAID support One of the following Product code S5000PSLSATA an S5000PSLSATAR Intel Embedded Server RAID Technology II provides SATA RAID 0 1 and 10 with optional RAID 5 support provided by the Intel RAID Activation Key AXXRAKSW5 Product code S5000PSLROMB and S5000PSLROMBR Intel Integrated Server RAID provides four internal and four external SAS ports When the optional Intel Activation KEY AXXRAK18E and RAM are installed hardware RAID support is available for RAID 0 1 5 10 and 50 Uses specially keyed PCI Express slot add in card slot 4 Product code S5000PSLSAS and S5000PSLSASR Intel Embedded Server RAID Technology II provides SAS SATA RAID 0 1 and 10 with optional RAID 5 support provided by the Intel RAID Activation Key AXXRAKSW5 Cooling fan support Two 4 pin processor fan connectors Four 6 pin front
7. 10 seconds Move the jumper back to pins 1 2 Power on the server Intel Server Board S5000PSL Jumper Name Pins What Happens at System Reset Password Clear 1 2 Protect password These pins should be jumpered for J1D2 normal operation 2 3 Erase password If these pins are jumpered then the password will be cleared on the next server boot These pins should not be jumpered for normal operation To use this jumper to reset the password Power down the server Place the jumper on pins 2 3 Power on the server and wait 5 to 10 seconds Power down the server Move the jumper back to pins 1 2 Power on the server BMC Force Update 1 2 Disable force update These pins should be jumpered for J1E3 normal operation 2 3 Enable force update Jumpering these pins forces a BMC update Figure 3 Configuration Jumpers Intel Server Board S5000PSL Intel Light Guided Diagnostics The server board contains diagnostic LEDs to help you identify failed and failing components and to help you identify the server from among several servers Except for the ID LED the status LED and the 5 volt standby LED the LEDs turn on amber only ifa failure occurs AF000109 Intel Server Board S5000PSL 9 Callout LED Function A Bit 3 LED POST LED The sequence of lit POST LEDs is used to identify specifi
8. BIOS stored in your server will be identical To revert to the previous BIOS 1 Power down the server and disconnect the AC power 2 Open the chassis See your chassis documentation for instructions on removing the chassis cover Locate the BIOS Bank Select jumper at board position J1C3 See Figure 6 4 Move the jumper from the normal operation position covering pins 2 and 3 to the Bank 0 position covering pins 1 and 2 as shown by the diagram r y IC ji a m wi o SENEST ee pm p m sl BIOS Bank Select E DI TO Kee Lower E BH Bank m tH 20 7 E aa n i 4 lefau al o E J1C3 E r E H i TU TU LIV HoGa Ls Q Q J7 E ee b
9. chassis documentation for instructions to replace the fan H System fan 5 fault LED This LED indicates a fault has occurred with system fan 5 See your server chassis documentation for instructions to replace the fan l DIMM A1 fault LED This LED indicates a fault has occurred with the FBDIMM installed in socket DIMM_A1 Replace the faulty FBDIMM J DIMM A2 fault LED This LED indicates a fault has occurred with the FBDIMM installed in socket DIMM A2 Replace the faulty FBDIMM K DIMM B1 fault LED 10 This LED indicates a fault has occurred with the FBDIMM installed in socket DIMM B1 Replace the faulty FBDIMM Inte Server Board S5000PSL Callout LED Function L DIMM B2 fault LED This LED indicates a fault has occurred with the FBDIMM installed in socket DIMM B2 Replace the faulty FBDIMM DIMM C1 fault LED This LED indicates a fault has occurred with the FBDIMM installed in socket DIMM C1 Replace the faulty FBDIMM DIMM C2 fault LED This LED indicates a fault has occurred with the FBDIMM installed in socket DIMM C2 Replace the faulty FBDIMM DIMM D1 fault LED This LED indicates a fault has occurred with the FBDIMM installed in socket DIMM_D1 Replace the faulty FBDIMM DIMM D2 fault LED This LED indicates a fault has occurred with the FBDIMM installed in socket DIMM D2 Replace the faulty FBDIMM 5 volt standby LED This LED is green wh
10. controller with 16 MB DDR SDRAM Dual video is supported Hard drive and optical drive support Optical devices are supported Ultra ATA 100 support One IDE channel that is capable of supporting up to two drives One of the following Product code S5000PSLSATA S5000PSLSATAR S5000XSLSATA or S5000XSLSATAR Six SATA connectors at 1 5 Gbps and 3 Gbps Product code S5000PSLRONMB or S5000PSLROMBR Six SATA connectors on the server board Four internal and four external SAS SATA ports with expander support from Intel Integrated Server RAID Product code S5000PSLSAS or S5000PSLSASR Four SAS port connectors at 3 Gbps and two SATA port connectors at 1 5 Gbps and 3 Gbps USB drive support One internal USB port I O control support External connections PS 2 ports for keyboard and mouse DB9 serial port A connection One DH10 serial port B connector optional Two RJ45 NIC connectors for 10 100 1000 Mb connections Dual GbE with Intel 1 O Acceleration Technology Intel HO AT through the Intel 8256EB Network Connection Four USB 2 0 ports at the back of the board Internal connections One 9 pin USB header that supports two external USB 2 0 ports One internal USB port that supports a peripheral such as a floppy drive One DH10 serial port B header One of the following Product code S5000PSLSATA S5000PSLSATAR S5000XSLSATA or S5000XSLSATAR six SATA ports at 1 5 Gbps and 3 Gbps
11. fan connectors Two 4 pin rear fan connectors Management support Support for the Intel Local Control Panel optional component sold separately Support for Intel Remote Management Module 2 and RMM2 NIC optional component sold separately Support for Intel System Management software Intel Light Guided Diagnostics on field replaceable units Intel Server Board S5000PSL Connector and Header Locations
12. for devices embedded on the server board OEM binary area Microcode A way to change the BIOS language When you perform an upgrade to your BIOS the upgrade is performed into a secondary BIOS partition on specialized server board hardware When you boot your server the system checks for an upgraded BIOS in this secondary partition If it finds a BIOS upgrade has been installed it attempts to boot with the new BIOS If it encounters a problem with the upgraded BIOS the system reverts to the BIOS that was in place before the upgrade was performed This provides a safeguard against problems that might happen during the upgrade such as a power outage during the upgrade process This is called the rolling BIOS feature Intel Server Board S5000PSL 23 Preparing for the Upgrade Note The steps below explain how to prepare to upgrade the BIOS including how to record the current BIOS settings and how to obtain the upgrade utility In the unlikely event that a BIOS error occurs during the BIOS update process a recovery process may need to be followed to return the system to service See Additional Information and Software on page viii for a link to necessary software and instructions Recording the Current BIOS Settings Note 1 Boot the computer and press F2 when you see the message Press F2 Key if you want to run SETUP 2 Write down the current settings in the BIOS Setup program Do not skip step 2 You wil
13. for your service representative If you do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help Intel Server Board S5000PSL 49 Characters Are Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the video monitor See the manufacturer s documentation Are the video monitor s signal and power cables properly installed Does this video monitor work correctly if plugged into a different system System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly it is an indication of possible system component failure Check the following Is the power on light lit If not see Power Light Does Not Light on page 48 If your system has LED lights for the fans is one or more of these LEDs lit Are any other control panel LEDs lit Have any of the fan motors stopped Use the server management subsystem to check the fan status Have your fans speeded up in response to an overheating situation Have your fans speeded up in response to a fan that has failed e Are the fan power connectors properly connected to the server board e Is the cable from the control panel board connected to the both the control panel board and to the server board e Are the power supply cables properly connected to the se
14. the outside rear area of the product ERE Seenen ESR NENN TAER ERKAT AEB A ERAS HERAUS EE AER RRL Korea 1719 2495 mE GERS j KA HE H L MER ER oro N SU English translation of the notice above 1 Type of Equipment Model Name On License and Product 2 Certification No On RRL certificate Obtain certificate from local Intel representative 3 Name of Certification Recipient Intel Corporation 4 Date of Manufacturer Refer to date code on product Manufacturer Nation Intel Corporation Refer to country of origin marked on product CNCA CCC China The CCC Certification Marking and EMC warning is located on the outside rear area of the product n ART BENA PAM ARSE RATE deM E TERESA HF DL HE Intel Server Board S5000PSL 61 Product Ecology Change EU RoHS Intel has a system in place to restrict the use of banned substances in accordance with the European Directive 2002 95 EC Compliance is based on declaration that materials banned in the RoHS Directive are either 1 below all applicable threshold limits or 2 an approved pending RoHS exemption applies RoHS implementation details are not fully defined and may change Threshold limits and banned substances are noted below Quantity limit of 0 1 by mass 1000 PPM for Lead Mercury Hexavalent Chromium Polybrominated Biphenyls Diphenyl Ethers PBDE Quantity limit of 0 01 by mass 100 PPM fo
15. 00PSLSAS and S5000PSLSASR RMM connector connector Z System fan 1 header OO USB port for Intel Remote Management Module Back panel I O ports see AA Processor power connector PP Front control panel header Figure 4 on page 12 Diagnostic and Identify BB USB header QQ SATA Key SATA RAID 5 LEDs see Figure 4 on key connector product page 12 codes S5000PSLSATA S5000PSLSATAR S5000PSLROMB and S5000PSLROMBR only System fan 6 header CC IDE connector RR SAS_Key SAS RAID 5 key connector product codes S5000PSLSAS and S5000PSLSASR only System fan 5 header DD Enclosure management SS Serial B emergency SATA SGPIO header management port header product codes S5000SLSATA S5000SLSATAR S5000PSLROMB and S5000PSLROMBR Main power connector EE Intel Local Control Panel TT Chassis intrusion header Auxiliary power signal connector Figure 2 Server Board Connector and Component Locations Intel Server Board S5000PSL Configuration Jumpers BIOS Bank Select a Bank 0 1 Normal Operation 3 J1C3 CMOS Clear O Disable 1 Enable 1 Password Clear Protect i Geer 6 BMC Force Update O Disable Enable S aaea ee
16. 3 Slot 4 Slot 5 Slot 6 Video On board video Add in video NIC 70 Intel Server Board S5000PSL Peripheral Description Tosca i IRQ renea S On board NIC1 On board NIC2 Hard Drive Information Drive Type SATA Hot swap FW SAS etc Make Model or Fixed IRQ Revision Management Information No management module installed Intel Remote Management Module Control Panel Information Standard Control Panel Intel Local Control Panel Intel Server Board S5000PSL 71 Complete Problem Description In the space below provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found Please also include any details on troubleshooting already done 72 Intel Server Board S5000PSL
17. An on line automatic submission version of this form is available at http support intel com support motherboards server S5000PSL For the fastest service please submit your form via the Internet Date Submitted Company Name Contact Name Email Address Intel Server Product Priority Critical Hot High Low Brief Problem Description Provide a brief description below See the last page for space to include a detailed problem description Board Chassis Information Baseboard Revision PBA Baseboard Serial Number Chassis Model CPUI Speed Stepping Spec CPU2 Speed Stepping Spec System BIOS Version HSC Firmware Version BMC Firmware Version FBDIMM Configuration DIMM A1 MB and vendor part number DIMM A2 MB and vendor part number DIMM B1 MB and vendor part number DIMM B2 MB and vendor part number DIMM C1 MB and vendor part number DIMM C2 MB and vendor part number DIMM D1 MB and vendor part number DIMM D2 MB and vendor part number Operating System Information Operating System Version Service Pack Update Add in Card Peripheral Video NIC Check each box below as applicable and provide the requested information Peripheral Description Driver Revision 1 O Base FW IRQ Address Revision Add in Card Slot 1 Slot 2 Slot
18. Battery Dispose of the battery according to local ordinance Remove the new battery from its package Being careful to observe the correct polarity insert the battery into the battery socket The side of the battery must face the lever side of the socketbattery socket toward the add in card slots Reinstall and reconnect any parts you removed or disconnected to reach the battery See the documentation that came with your chassis for instructions on installing chassis components Replace the chassis cover and reconnect the AC power cord See the documentation that came with your chassis for instructions on installing the cover Run the BIOS Setup utility to restore the configuration settings to the real time clock Inte Server Board S5000PSL Appendix A Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system For any issue first ensure you are using the latest software These software updates include updates for BIOS the baseboard management controller BMC and the hot swap controller HSC See Additional Information and Software on page viii for a link to the software updates In addition to the system firmware and files also update any drivers used for components you have installed in your system such as video drivers and network drivers Intel provides a package called the Platform Confidence Test that may help with your diagnostics See Addit
19. Figure 4 Back Panel Connectors and LEDs The NIC LEDs at the right and left of each NIC provide the following information Table 3 NIC LEDs LED LED State Description Left Off No network connection is in place Solid green Active network connection is in place Blinking green Transmit receive activity is occurring Right Off 10 Mbps connection if left LED is on or blinking Solid green 100 Mbps connection Solid amber 1000 Mbps connection 12 Inte Server Board S5000PSL RAID Support The Intel Server Board S5000PSL is available in a these models The SATA model has product code SSOOOPSLSATA or SSOOOPSLSATAR This model provides only SATA support e The SAS model has product code SSOOOPSLSAS or S5000PSLSASR It provides both SAS and SATA support The model that provides Intel Integrated Server RAID has product code S5000PSLROMB or S5000PSLROMBR For information about configuring RAID see the RAID software user s guide that is included on the Intel Server Deployment Toolkit 2 0 CD SATA Server Board Notes The SATA model of the Intel Server Board S5000PSL product code SSOOOPSLSATA and S5000PSLSATAR provides an embedded SATA controller that supports both 1 5 and 3 0 Gbps data transfer rates The BIOS Setup utility provides drive configuration options on the Advanced ATA Controller setup page some of which affect the ability to configure RAID The Onboard SATA Controller option i
20. Installing or removing jumpers A jumper is a small plastic encased conductor that slips over two jumper pins Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers If your jumpers do not have such a tab take care when using needle nosed pliers to remove or install a jumper grip the narrow sides of the jumper with the pliers never the wide sides Gripping the wide sides can damage the contacts inside the jumper causing intermittent problems with the function controlled by that jumper Take care to grip with but not squeeze the pliers or other tool you use to remove a jumper or you may bend or break the pins on the board Intel Server Board S5000PSL v vi Inte Server Board S5000PSL Preface About this Manual Note Thank you for purchasing and using the Intel Server Board S5000PSL Multiple versions ofthe Intel Server Board S5000PSL are available This manual applies to server boards with the following product codes e S5000PSLSATA S5000PSLSATAR e S5000XSLSATA S5000PXSLSATAR e S5000PSLSAS S5000PSLSASR S5000PSLROMB S5000PSLROMBR Where a feature varies from one product to the next the difference will be noted in this document Unless specified features apply to all versions of the server board Unless otherwise indicated any references to the product code S5000PSLSATA or S5000PSLSATAR also apply to product codes S5000XSLSATA or S5000XSLSATAR T
21. Intel Server Board S5000PSL User Guide A Guide for Technically Qualified Assemblers of Intel amp Identified Subassemblies Products Intel Order Number D36217 006 Disclaimer Information in this document is provided in connection with Intel products No license express or implied by estoppel or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products Intel assumes no liability whatsoever and Intel disclaims any express or implied warranty relating to sale and or use of Intel products including liability or warranties relating to fitness for a particular purpose merchantability or infringement of any patent copyright or other intellectual property right Intel products are not designed intended or authorized for use in any medical life saving or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur Intel may make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling Intel s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is the responsibility of the system integrator that choos
22. Intel Server Board S5000PSL 37 38 Use the following steps to install a heatsink 1 Install the processor See Installing the Processor on page 33 for instructions 2 Setthe heatsink over the processor lining up the four captive screws with the four posts surrounding the processor 3 Loosely screw in the captive screws on the heat sink corners in the order shown by Figure 16 Do not fully tighten one screw before loosely attaching the others 4 Inthe same order gradually and equally tighten each captive screw until each is firmly tightened Do not fully tighten one screw at a time AF000098 Figure 16 Installing Heatsink passive heatsink shown Intel Server Board S5000PSL 5 Active heatsink only Connect the heatsink cable to the server board pa O Ze l wem D O O O O d En H lo o O AF000420 Processor Heatsink Processor Heatsink Gallout Connector Callout Connector A C
23. O G d E NEN Ga E E n em y ze SE ER gie 9 q HE O O Oo o IO AF000093 Callout DIMM Socket Callout DIMM Socket A DIMM A1 E DIMM C1 B DIMM A2 F DIMM C2 C DIMM B1 G DIMM D1 D DIMM B2 H DIMM D2 Figure 9 Locating DIMM Sockets 30 Inte Server Board S5000PSL 7 Make sure the clips at each end of the DIMM socket s are pushed outward to the open position See letter A in Figure 10 8 Holding the FBDIMM by the edges remove it from its anti static package 9 Position the FBDIMM above the socket Align the notch on the bottom edge of the FBDIMM with the key in the DIMM socket The arrow for letter B in Figure 10 is pointing to the key in the socket 10 Insert the bottom edge of the FBDIMM i
24. PU_2 B CPU_1 Figure 17 Locating Active Heatsink Cable Connections 6 Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets See the documentation that came with your chassis for instructions on installing chassis components 7 Replace the chassis cover and reconnect the AC power cord See the documentation that came with your chassis for instructions on installing the cover Intel Server Board S5000PSL 39 Removing a Processor 40 BOB m Observe the safety and ESD precautions in Safety Information on page iii Turn off all peripheral devices connected to the server Turn off the server Remove the AC power cord from the server Remove the chassis cover See the documentation that came with your chassis for instructions on removing the cover Disconnect and remove any components necessary to access the processor sockets See the documentation that came with your chassis for instructions on removing chassis components Active heatsink only Unplug the processor fan cable from the server board Loosen the four captive screws on the corners of the heat sink Twist the heat sink slightly to break the seal between the heat sink and the processor Lift the heat sink from the processor If it does not pull up easily twist the heat sink again Do not force the heat sink from the processor Doing so could damage the processor Caution Do not attempt to operate y
25. Problems with Newly Installed Application Software Problems that occur when you run new application software are usually related to the software not the server hardware Faulty equipment is unlikely especially if other software runs correctly Check the following Make sure the system meets the minimum hardware requirements for the software See the software documentation Make sure the software is properly installed and configured for the system See the software documentation Use only an authorized copy Unauthorized copies often do not work Ifyou are running the software from a USB floppy disk CD ROM or DVD ROM try a different disk Make sure the correct device drivers installed If the problems persist contact the software vendor s customer service representative 52 Inte Server Board S5000PSL Problems with Application Software that Ran Correctly Earlier Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure However they can also be caused by file corruption or changes to the software configuration Check the following If you are running the software from a USB floppy disk CD ROM or DVD ROM try a different disk Check your system for a virus infection Uninstall and reinstall the software Make sure all necessary files are installed If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboa
26. Product Safety Compliance The Intel Server Board S5000PSL complies with the following safety requirements UL60950 CSA 60950 USA Canada EN60950 Europe e EC60950 International CB Certificate amp Report IEC60950 report to include all country national deviations e CE Low Voltage Directive 73 23 EEE Europe Product EMC Compliance Class A Compliance The Intel Server Board S5000PSL has been has been tested and verified to comply with the following electromagnetic compatibility EMC regulations when installed a compatible Intel host system For information on compatible host system s see Intel s Server Builder Web site or contact your local Intel representative FCC ICES 003 Emissions USA Canada Verification e CISPR 22 Emissions International e EN55022 Emissions Europe e EN55024 Immunity Europe e CE EMC Directive 89 336 EEC Europe VCCI Emissions Japan e AS NZS 3548 Emissions Australia New Zealand e BSMI CNS13438 Emissions Taiwan RRL MIC Notice No 1997 41 EMC amp 1997 42 EMI Korea Certifications Registrations Declarations UL Certification US Canada CE Declaration of Conformity CENELEC Europe FCC ICES 003 Class A Attestation USA Canada e C Tick Declaration of Conformity Australia MED Declaration of Conformity New Zealand e BSMI Certification Taiwan RRL Certification Korea Ecology Declaration International Product Regul
27. R S5000PSLROMBR and S5000XSLSATAR only e One or two 45 nm 2P Dual Core Intel Xeon processors Product codes S5000PSLSATAR S5000PSLSASR S5000PSLROMBR and S5000XSLSATAR only For a list of supported processors see the links under Additional Information and Software Memory The Intel Server Board S5000PSL provides eight DIMM sockets in two branches Each branch contains two channels Branch 1 contains Channel A and Channel B Branch 2 contains Channel C and Channel D Each channel contains two DIMM sockets Channel A nearest to the center of the server board consists of DIMM sockets A1 and A2 e Channel B consists of DIMM sockets B1 and B2 Channel C consists of DIMM sockets C1 and C2 Channel D consists of DIMM sockets D1 and D2 16 Inte Server Board S5000PSL See the following diagram to identify the DIMM sockets
28. SL 59 ICES 003 Canada Cet appareil num rique respecte les limites bruits radio lectriques applicables aux appareils num riques de Classe A prescrites dans la norme sur le mat riel brouilleur Apparelis Num riques NMB 003 dictee par le Ministre Canadian des Communications This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Canadian Department of Communications Europe CE Declaration of Conformity This product has been tested in accordance too and complies with the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC The product has been marked with the CE Mark to illustrate its compliance VCCI Japan CORE FRLEEEFEREE BIRGER VCCI ORE CED 77 25B THE R N AE Cj CORBIS KERA CHATSCE SBRILZugdm 0XB 272497VLUZa Ss sW CLTC TEE TEE ak st ECH BT B TIR SHS CHES TIELU MW L TT English translation of the notice above This is a Class B product based on the standard of the Voluntary Control Council for Interference VCCI from Information Technology Equipment If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual 60 Inte Server Board S5000PSL BSMI Taiwan The BSMI Certification Marking and EMC warning is located on
29. See the section on the web page titled Technical Specifications Hardware integration instructions Inte Server Board S5000PSL Quick Start User s Guide in the product box See the section on the web page titled nstallation and Use Virtual system tours and interactive repair information A link to the SMaRT Tool is available under Other Resources at the right side of the screen at http support intel com support motherboards server SSOOOPSL Accessories or other Intel server products Spares and Configuration Guide See the section on the web page titled Installation and Use Intel Server Board S5000PSL Table 1 Additional Information and Software For this Information or Software Use this Document or Software Hardware and operating systems that have been tested with this product Tested Hardware Operating Systems List See the section on the web page titled Compatibility Chassis that have been tested with this product Reference Chassis List See the section on the web page titled Compatibility Processors that have been tested with this product FBDIMMs that have been tested with this product Supported Processors See the section on the web page titled Compatibility Tested Memory List See the section on the web page titled Compatibility To make sure your system falls within the allowed power budget Power Budget Analysis Tool See the section on th
30. Server Board S5000PSL List of Tables Table 1 Additional Information and Software esse eee eee eee viii Table 2 Server Board Features Mec m 2 Table 3 NIC LEDS ens 12 Table 4 Setup Menu Key Use Cr 22 Table 5 Heatsink Requirements for Compatible Intel Server Chassis 37 Table 6 Resetting the System ici 45 Table 7 POST Error Beep EE Bd Table 8 Error Beep Codes Generated by Intel Remote Management Module 55 Table 9 Product Certification Markings sss eee eee eee 58 Intel Server Board S5000PSL xvii xviii Intel Server Board S5000PSL Server Board Features This chapter briefly describes the main features of the Intel Server Board S5000PSL This chapter provides a photograph of the product a list of the server board features and diagrams showing the location of important components and connections on the server board Figure 1 Intel Server Board S5000PSL Table 2 summarizes the features of the server board Table 2 Server Board Features Feature Description Processor support Up to two Dual Core Intel Xeon processors 5000 or 5100 sequence with a 677 1066 or 1333 MHz front side bus Upto two Quad Core Intel Xeon processors 5300 sequence with a 1066 or 1333 MHz front side bus Up to two 45nm 2P Dual Core Intel Xeon processors Product codes S5000PSLSATAR S5000PSLSASR S5000PSLROMBR and S5000XSLSATAR only Up t
31. alling PCI Card sse nano non kk acc kk kk KH 52 Problems with Newly Installed Application Software sese eee eee eee E 52 Problems with Application Software that Ran Correctly Earlier 53 Devices are not Recognized under Device Manager Windows Operating System 53 Hard Drive s are not Recognized EEN 53 Bootable CD ROM Disk Is Not Detected AA 54 RR tee 54 BIOS POST Beep COd6S iia A PCM n DES nd 54 Appendix B Regulatory and Compliance Information 57 Product Regulatory Compliance Ae 57 xii Inte Server Board S5000PSL Product Safety Compliance va kst 57 Certifications Registrations Declarations sse eee eee eee eee eee 58 Product Regulatory Compliance Markings sss eee eee eee kk kk kk kk kK 58 Electromagnetic Compatibility Notices sss eee eee eee eee 59 FOG USA p M P 59 IGES 003 CANA T EE 60 Europe CE Declaration of Conformity sss kk kk kk kk kk kk kk kS 60 VOGHJAPEN eT 60 BSMI Taiwan musa 61 RRE KEN eee MN HRS 61 CNCA TE etus Mer T 61 Product Ecology Change EU RoHS sti ret is ce e ter ean kk ieee mr Get 62 Product Ecology Change CROHS sss sees 62 China Packaging Recycle Marks or GB18455 2001 J kk ke 64 GA Perchlorate Wallis cata 64 End of Life Product Recycling eoe ek o ER cue E E RR OR ERE ek KA 64 Appendix C Getting Help orici id 65 World Wide Web usarios sa 65 WSIS ONG e E 65 App
32. and operate the server remotely in real time Keyboard video and mouse control KVM is redirected to a managing system This provides remote control USB media redirection allows you to use a USB device anywhere on the network as if it was installed on the managed server For example you can insert a CD ROM disk in a workstation CD ROM drive and the managed server will view it as its own CD ROM drive Intel Local Control Panel 20 The Intel Local Control Panel provides enhanced system control by utilizing a LCD display which provides additional controls and indicators beyond the standard control panel Intel Server Board S5000PSL 2 System Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options which is used to change system configuration defaults You can run BIOS Setup with or without an operating system being present See Additional Information and Software for a link to the Technical Product Specification where you will find details about specific BIOS setup screens Starting Setup You can enter and start BIOS Setup under several conditions When you turn on the server after POST completes the memory test When you have moved the CMOS jumper on the server board to the Clear CMOS position enabled In the two conditions listed above during the Power On Self Test POST you will see this prompt Press F2 to enter SETUP In a third condition when CMOS NVRAM
33. ane per chassis If the SAS option ROM is disabled in the BIOS Setup utility but the SAS controller is enabled the four blue ports on the server board continue to function as either SAS or SATA ports and the two black ports on the server board continue to function as SATA only ports However RAID support is not available If RAID 5 is desired the optional Intel RAID Activation Key AXXRAKSWS can be installed To enable RAID 5 this activation key is placed on the SAS Key connector that is located at the left side of the server board For information on how to install the Intel RAID Activation Key AXXRAKSWS accessory to enable RAID 5 see the documentation that is included with the accessory kit See Figure 2 on page 6 for connection locations Two SGPIO connectors are available on SAS models of the server board one for the SAS controller and one for the SATA controller SAS enclosure management is provided through the SES2 connector on the server board when a cable 1s attached between the SES2 connector and the non expander backplane When an expander backplane is installed enclosure management support is inband and this cable is not used For help with navigating the BIOS Setup utility see the Intel Server Board S5000PSL Technical Product Specification Inte Server Board S5000PSL For help with enclosure management cabling see the Enclosure Management Cabling Guide for Pedestal Systems with Hot swap Drive Bacplanes This gu
34. anging interrupts Diagnostics pass but the connection fails Make sure the network cable is securely attached Make sure you specify the correct frame type in your NET CFG file The controller stopped working when an add in adapter was installed Make sure the cable is connected to the port from the onboard network controller Make sure your BIOS is current See Additional Information and Software for a link to the current version Make sure the other adapter supports shared interrupts Make sure your operating system supports shared interrupts Try reseating the add in adapter Intel Server Board S5000PSL 51 The add in adapter stopped working without apparent cause e Reseat the adapter Put the adapter in a different slot The network driver files may be corrupt or deleted Delete and then reinstall the drivers Run diagnostics System Boots when Installing PCI Card System management features require full time standby power This means some parts of the system have power going to them whenever the power cord is plugged in even if you have turned the system power off with the power button on the front panel If you install a PCI card with the AC power cord plugged in a signal may be sent to command the system to boot Before installing a PCI card you should always Turn off the server power by using the power button on the front of the system Unplug the AC power cord s from the server
35. atory Compliance Markings This product is marked with the following Product Certification Markings Table 9 Product Certification Markings Regulatory Compliance Region Marking UL Mark USA Canada TAL e Us CE Mark Europe C EMC Marking Class A Canada CANADA ICES 003 CLASS A CANADA NMB 003 CLASSE A BSMI Marking Class A Taiwan O ES PRE EER HH TEENS SBF RASS HS OK TE By R EE OAR Ctick Marking Australia New Zealand RLL MIC Mark Korea y See the regulatory information document MIC g y is tor additional information 9l 5t amp CPU 58 Intel Server Board S5000PSL Electromagnetic Compatibility Notices FCC USA This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions related to the EMC performance of this product contact Intel Corporation 5200 N E Elam Young Parkway Hillsboro OR 97124 6497 1 800 628 8686 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy an
36. c errors that might occur during the boot process See the appendix of the Technical Product Specification for a description of how to read these LEDs B LSB LED POST LED The sequence of lit POST LEDs is used to identify specific errors that might occur during the boot process See the appendix of the Technical Product Specification for a description of how to read these LEDs C Bit 2 LED D MSB LED POST LED The sequence of lit POST LEDs is used to identify specific errors that might occur during the boot process See the appendix of the Technical Product Specification for a description of how to read these LEDs POST LED The sequence of lit POST LEDs is used to identify specific errors that might occur during the boot process See the appendix of the Technical Product Specification for a description of how to read these LEDs E Status LED The status LED indicates whether a system is operating correctly has experienced a minor fault or a major system error For details about this LED see the Technical Product Specification F ID LED This LED can be turned on and off either by pressing a chassis button or by using system management software This LED is useful when the system is grouped with several systems such as in a rack and you need to easily find the system to perform maintenance on it G System fan 6 fault LED This LED indicates a fault has occurred with system fan 6 See your server
37. ckage 8 Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets See the documentation that came with your chassis for instructions on installing chassis components 9 Replace the chassis cover and reconnect the AC power cord See the documentation that came with your chassis for instructions on installing the cover Installing or Replacing the Processor Caution Processor must be appropriate You may damage the server board if you install a processor that is inappropriate for your server See Additional Information and Software on page viii for a link to the list of compatible processor s Caution ESD and handling processors Reduce the risk of electrostatic discharge ESD damage to the processor by doing the following 1 Touch the metal chassis before touching the processor or server board Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor 2 Avoid moving around unnecessarily 32 Intel Server Board S5000PSL Installing the Processor Notes Do not touch the contacts on either the processor or the processor socket Do not force the processor socket into place When correctly aligned the socket will easily drop into place To install a processor follow these instructions Observe the safety and ESD precautions in Safety Information on page iii Turn off all peripheral devices connected to the server Turn off the ser
38. d if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by the grantee of this device could vold the user s authority to operate the equipment The customer is responsible for ensuring compliance of the modified product Only peripherals computer input output devices terminals printers etc that comply with FCC Class A or B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and TV reception All cables used to connect to peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and TV reception Intel Server Board S5000P
39. e it under the hook on the processor socket 17 If installing a replacement processor see Installing the Processor on page 33 18 Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets See the documentation that came with your chassis for instructions on installing chassis components 19 Replace the chassis cover See the documentation that came with your chassis for instructions on installing the cover Replacing the CMOS Battery Warning Advarsel Varning Varoitus The lithium CMOS battery on the server board powers the RTC in the absence of power When the battery starts to weaken it loses voltage and the system settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions Lithiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning m kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverandoren Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion Paristo voi r j ht jos
40. e sure the Num Lock light is functioning Is the video monitor plugged in and turned on If you are using a switch box is it switched to the correct system Are the brightness and contrast controls on the video monitor properly adjusted Is the video monitor signal cable properly installed Does this video monitor work correctly if plugged into a different system Is the onboard video controller enabled in the BIOS Remove all add in cards and see if the video returns If successful add the cards back in one at a time with a reboot between each addition to determine which card might be causing the problem Make sure the memory FBDIMMs comply with the system requirements Make sure the memory FBDIMMs have been populated according to the system requirements Remove the memory FBDIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them If you are using an add in video controller board do the following 1 2 3 4 Verify that the video works using the onboard video controller Verify that the video controller board is fully seated in the server board connector Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful
41. e web page titled nstallation amp Use Software to manage your Intel server Intel System Management Software See the section on the web page titled Installation amp Use Drivers Driver for an extensive list of available drivers Operating System Driver for operating system drivers See the section on the web page titled Software amp Drivers Firmware and BIOS updates or BIOS recovery files Firmware Updates See the section on the web page titled Software amp Drivers Diagnostics test software Diagnostics See the section on the web page titled Software amp Drivers See also the Intel Server Deployment Toolkit 2 0 CD that came with your server board Intel Server Board S5000PSL Inte Server Board S5000PSL Contents Safety Information aaa ptione xcvi rdc essere iii Important Ee EE iii Wichtige Sicherheitshinweise EEN iii Consignes de S CUTITE C g b gg rrr iii Instrucciones de seguridad importantes sese eee eee eee eee eee iii WATNE RTI HT o o V PY GRACE m vii Abott tihis AP aa waa k H eka da a diw allay kels ky ya HAK vii Manual Organization M vii FEE ME TN AP E E ER viii Additional Information and Software sese viii Chapter 1 Server Board Features ure ENEE lae kaka kk kk kk E RNC NV ERN EAE CM EE HAWA 1 Connector and Header Locations siii c
42. ealer for help Power Light Does Not Light 48 Check the following Did you press the power on button Is the system operating normally If so the power LED might be defective or the cable from the control panel to the server board might be loose Have you securely plugged the server AC power cord into the power supply Some power supplies have a power switch on the back of the power supply next to the fan If your system has one is it turned on Remove all add in cards and see if the system boots If successful add the cards back in one at a time with a reboot between each addition to determine which card might be causing the problem Make sure the memory FBDIMMs comply with the system requirements Make sure the memory FBDIMMs have been populated according to the system requirements Remove the memory FBDIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them Make sure the chassis standoffs are installed only below mounting holes Misplaced standoffs can contact the pins on the bottom of the server board and cause a short In a DC powered system make sure all DC cables are connected Inte Server Board S5000PSL No Characters Appear on Screen Check the following Is the keyboard functioning Test it by turning the Num Lock function on and off to mak
43. endix D System Issue Report Form ssssssvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnener 69 Intel Server Board S5000PSL xiii xiv Inte Server Board S5000PSL List of Figures Figure 1 Intel Server Board S5000PSL teretes 1 Figure 2 Server Board Connector and Component Locations EE e 6 effi Ke le Ee ETC 8 Figure 4 Back Panel Connectors and LEDs EE 12 Fig r 5 DIMM Eeee P BE TERE 17 Figure 6 BIOS Bank Select Jumper in Force Lower Bank Poegon esses 25 Figure 7 Password Clear Jumper in Clear Password Posttion 26 Figure 8 CMOS Clr Jumper in the Clear CMOS Position sese eee eee 27 Figure 9 Locating DIMM Sockets sese 30 Figure 10 Installing e CR So 31 Figure 11 Locating Processor Gockets EEN 34 Figure 12 Opening Processor Socket Lever EE 35 Figure 13 Opening Load Plate are 35 Figure 14 Removing Protective Cover from Load Plate 36 Figure 15 Setting Processor In Place 36 Figure 16 Installing Heatsink passive heatsink ShOWPD LEEEE EEE 38 Figure 17 Locating Active Heatsink Cable Connections see eee eee eee eee keke 39 Figure 18 Opening Processor Socket Lever sse eee eee 41 Figure 19 Opening Load Pate esci itcr zalal sala n 41 Figure 20 Removing Processor from Socket sees 42 Figure 21 Installing Protective Cover onto Load Plate 42 Figure 22 Locating and Removing the CMOS Battery sese eee eee eee eee 44 Intel Server Board S5000PSL XV xvi Inte
44. enever AC power is applied to the system The system does not need to be powered on in order for this LED to be on Processor 2 fault LED This LED indicates a fault has occurred with the processor installed in socket CPU_2 socket Replace the faulty processor Processor 1 fault LED This LED indicates a fault has occurred with the processor installed in socket CPU_1 socket Replace the faulty processor Processor 2 fan fault LED This LED applies only to server systems that use an active heatsink This LED indicates a fault has occurred with fan that is installed on the heatsink for processor 2 Replace the faulty unit Processor 1 fan fault LED This LED applies only to server systems that use an active heatsink This LED indicates a fault has occurred with fan that is installed on the heatsink for processor 1 Replace the faulty unit Intel Server Board S5000PSL 11 Back Panel Features The diagram and table show the back panel connectors and LEDs For information about the LEDs see Intel Light Guided Diagnostics on page 9 e W e S eve TA HE e 00 0 o e AF000421 A Mouse top Keyboard bottom F Bit1LED POST LED B Status LED G LSBLED POST LED C IDLED H Serial A top Video bottom D MSB LED POST LED l NIC1 top two USB bottom E Bit2LED POST LED J NIC 2 top two USB bottom
45. ents from the tested components lists Check the tested memory and chassis lists as well as the supported hardware and operating system list See Additional Information and Software on page viii for links to the tested component lists Inte Server Board S5000PSL Hardware Diagnostic Testing This section provides a more detailed approach to identifying a hardware problem and locating its source Caution Turn off devices before disconnecting cables Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn offthe system and all external peripheral devices Disconnect each device from the system except for the keyboard and the video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor 4 Ifthe operating system normally loads from the hard disk drive make sure there is no diskette in drive A and no CD ROM disk in the CD ROM drive 5 Ifthe power LED does light attempt to boot from a floppy diskette or from a CD ROM disk 6 Turn on the system If the power LED does not lig
46. enu is re entered When the Esc key is pressed in any major menu the exit confirmation window is displayed and the user is asked whether changes can be discarded 22 Inte Server Board S5000PSL Table 4 Setup Menu Key Use Key to Press Description F9 Setup Defaults Pressing F9 causes the following to appear Setup Confirmation Load default configuration now Yes No If Yes is selected and the Enter key is pressed all Setup fields are set to their default values If No is selected and the Enter key is pressed or if the Esc key is pressed the user is returned to where they were before F9 was pressed without affecting any existing field values lt F10 gt Save and Exit Pressing lt F10 gt causes the following message to appear Setup Confirmation Save Configuration changes and exit now Yes No If Yes is selected and the Enter key is pressed all changes are saved and Setup is exited If No is selected and the Enter key is pressed or the Esc key is pressed the user is returned to where they were before lt F10 gt was pressed without affecting any existing values Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in flash memory The code and data in the upgrade file include the following e On board system BIOS including the recovery code BIOS Setup utility and strings e On board video BIOS and other option ROMs
47. es not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow required for their specific application and environmental conditions Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non operating limits Intel Intel Pentium and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Other names and brands may be claimed as the property of others Copyright 2006 2007 Intel Corporation All Rights Reserved i Intel Server Board S5000PSL Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions See also Intel Server Boards and Server Chassis Safety Information on the Intel Server Deployment Toolkit 2 0 CD and or at http support intel com support motherboards server sb cs 010770 htm Wichtige Sicherheitshinweise Lesen Sie zun chst s mtliche Warnund Sicherheitshinweise in diesem Dokument bevor Sie eine der Anweisungen ausf hren Beachten Sie hierzu auch die Sicherheitshinweise zu Intel Serverplatinen und Servergeh usen auf der Intel Server Deployment Toolkit 2 0 CD oder unter http support intel com support motherboards server sb cs 010770 htm Consignes de s cur
48. eshooting information In this chapter you will find BIOS error messages and POST code messages You will also find suggestions for performing troubleshooting activities to identify the source of a problem Product Accessories This server board is compatible with the following Intel Server Chassis Intel Server Chassis SC5400 Intel Entry Server Chassis SC5299 E You may need or want to purchase one or more of the following items for your server Processor memory FBDIMMs hard drive USB floppy drive CD ROM or DVD ROM drive RAID controller operating system For information about which accessories memory processors and third party hardware have been tested and can be used with your board and for ordering information for Intel products see http support intel com support motherboards server S5000PSL compat htm Additional Information and Software viii If you need more information about this product or information about the accessories that can be used with this server board use the following resources These files are available at http support intel com support motherboards server SSOOOPSL Table 1 Additional Information and Software For this Information or Software Use this Document or Software Technical information including BIOS settings and chipset information Inte Server Board S5000PSL Technical Product Specification and the Intel S5000 Series Chipsets Server Board Family Datasheet
49. ftware to check your power budget Intel Server Board S5000PSL 53 e Verify your SAS or SATA drives are connected to the correct ports on the server board and the chassis backplane See your chassis documentation for details about backplane connections Ifusing ATA drives verify that the master slave settings are set correctly See your drive documentation for details on setting the master slave settings Ifusing a RAID configuration with an add in RAID adapter make sure the RAID adapter is installed correctly Bootable CD ROM Disk Is Not Detected Check the following Make sure the BIOS is configured to allow the CD ROM to be the first bootable device LED Information The Intel Server Board S5000PSL includes LEDs that can aid in troubleshooting your system For the location of the LEDs see Intel Light Guided Diagnostics on page 9 BIOS POST Beep Codes The table below lists the POST error beep codes Prior to system video initialization the BIOS uses these beep codes to inform users of error conditions Please note that not all error conditions are supported by BIOS beep codes Table 7 POST Error Beep Codes Number of Beeps Reason for Beeps and Action to Take 1 2 or 3 Memory error Reseat the memory or replace the FBDIMMs with known good modules 4 70r9 11 Fatal error indicating a possible serious system problem Remove all add in cards and re start the system If the error still occurs con
50. grades Before You Begin Before working with your server product pay close attention to the Safety Information on page iii Tools and Supplies Needed Phillips cross head screwdriver 1 bit and 2 bit Needle nosed pliers Antistatic wrist strap and conductive foam pad recommended Installing and Removing Memory The silkscreen on the board for the FBDIMMs displays DIMM Al DIMM A2 DIMM B1 DIMM B2 DIMM Cl DIMM C2 DIMM DI and DIMM D2 starting from the inside of the board DIMM Al is the socket closest to the MCH See Memory on page 16 for a discussion of the memory requirements and options See Additional Information and Software on page viii for a link to the list of tested FBDIMMs Installing FBDIMMs To install FBDIMMs follow these steps Observe the safety and ESD precautions in Safety Information on page iii Turn off all peripheral devices connected to the server Turn off the server Disconnect the AC power cord from the server fepe gp RB Remove the chassis cover See the documentation that came with your chassis for instructions on removing the cover 5 Locate the DIMM sockets see Figure 9 6 Disconnect and remove any components necessary to access the DIMM sockets See the documentation that came with your chassis for instructions on removing chassis components Qe D 9
51. h Newly Installed Application Software on page 52 First Steps Checklist 46 Is AC power available at the wall outlet Are the power supplies plugged in Check the AC cable s on the back of the chassis and at the AC source Are all cables correctly connected and secured Are the processors fully seated in their sockets on the server board Are all standoffs in the proper location and not touching any components causing a potential short Are all add in PCI boards fully seated in their slots on the server board Are all jumper settings on the server board correct Are all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentation that comes with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or configured Are all device drivers properly installed Are the configuration settings made in Setup correct Is the operating system properly loaded See the operating system documentation Did you press the system power on off switch on the front panel to turn the server on power on light should be lit Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120V or a NEMA 6 15R outlet for 200 240 V Are all integrated compon
52. has been corrupted you will see warning prompts but not the lt F2 gt prompt Warning CMOS checksum invalid Warning CMOS time and date not set In this condition the BIOS will load default values for CMOS and attempt to boot If You Cannot Access Setup If you are not able to access BIOS Setup you might need to clear the CMOS memory For instructions on clearing the CMOS see Clearing the CMOS on page 27 Setup Menus The BIOS Setup utility provides multiple pages to allow you to view and change system settings Some parameters are configured automatically and cannot be changed If an administrator password has been set administrator privileges are required to change most settings If a value cannot be changed for any reason the feature s value field is inaccessible The following table describes the keyboard commands you can use in the BIOS Setup menus Table 4 Setup Menu Key Use Key to Press F1 Description Pressing F1 on any menu invokes the general help window Left and right arrows Up arrow The left and right arrow keys are used to move between the major menu pages The keys have no affect if a submenu or pick list is displayed Select Item up The up arrow is used to select the previous value in a menu item s option list or a value field pick list Pressing the Enter key activates the selected item Down arrow Select Item down The down arrow is used to select the nex
53. his manual is written for system technicians who are responsible for troubleshooting upgrading and repairing this server board This document provides a brief overview of the features of the board chassis a list of accessories or other components you may need troubleshooting information and instructions on how to add and replace components on the Intel Server Board S5000PSL For the latest version of this manual see http support intel com support motherboards server S 5000PSL Manual Organization Chapter 1 provides a brief overview of the Server Board S5000PSL In this chapter you will find a list of the server board features a photo of the product and product diagrams to help you identify components and their locations Chapter 2 provides instructions on using the utilities that are shipped with the board or that may be required to update the system This includes how to navigate through the BIOS Setup screens how to perform a BIOS update and how to reset the password or CMOS Information about the specific BIOS settings and screens is available in the Technical Product Specification See Additional Information and Software on page viii for a link to the Technical Product Specification Chapter 3 provides instructions on adding and replacing components Use this chapter for step by step instructions and diagrams for installing or replacing components such as the memory processor and the CMOS battery Chapter 4 provides troubl
54. ht see Power Light Does Not Light on page 48 Verifying Proper Operation of Key System Lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check for the following Does the diskette drive activity light turn on briefly If not see CD ROM Drive or DVD ROM Drive Activity Light Does Not Light on page 50 Ifsystem LEDs are illuminated see Intel Light Guided Diagnostics on page 9 for a description of the lights Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see No Characters Appear on Screen Intel Server Board S5000PSL 47 Specific Problems and Corrective Actions This section provides possible solutions for these specific problems Power light does not light No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fans do not rotate Hard disk drive activity light does not light CD ROM drive activity light does not light There are problems with application software The bootable CD ROM is not detected Try the solutions below in the order given If you cannot correct the problem contact your service representative or authorized d
55. ide is on the Intel Server Deployment Toolkit 2 0 CD ROMB Server Board The Intel Server Board S5000PSL with product code SSOOOPSLROMB or S5000PSLROMBR supports Intel Integrated Server RAID This model of the server board includes the dual mode six port SATA Intel 6321ESB I O Controller Hub as described in SATA Server Board In addition it includes a controller that is installed into a specially keyed PCI Express x8 slot slot 4 This SAS controller provides eight additional SAS SATA ports four internal and four external that are capable of three modes In native SAS mode the controller supports up to 120 physical drives when expanders are used If the optional Intel RAID Activation Key AXXRAKI8E with a memory DIMM and an expander are installed the Intel Integrated Server RAID module supports up to 16 physical drives and up to 64 logical drives This provides intelligent RAID at RAID levels 0 1 5 10 and 50 See the Tested Hardware and Operating System List for supported RAID DIMMs Enclosure management support is inband No additional SGPIO or SES2 cable is required for the expander Because the RAID features have firmware installed in them each type of RAID has a utility that can be run when the server is booted to configure the RAID options If multiple RAID methods are used such as Intel 6321ESB I O Controller Hub and SAS multiple configuration utilities are available Each is available at a different time du
56. ional Information and Software for a link to this software If you are unable to resolve your server problems on your own see Getting Help on page 65 for assistance System Boot Quiet Time The power on self test POST process includes a quiet time during which the system may appear to be hung This may last as long as 40 seconds Do not power off or reboot the system during this time The POST LEDs will indicate activity They may alternate blinking between amber and green When the quiet time completes the status LED will change to solid green Resetting the System Before going through in depth troubleshooting attempt first to perform reset your system using one of the methods below Table 6 Resetting the System To do this Press Soft boot reset to clear the system memory and reload the operating lt Ctrl Alt Del gt system Clear system memory restart POST and reload the operating system Reset button Cold boot reset Turn the system power off and then on This halts power Power off on to all peripherals clears system memory restarts POST reloads the button operating system and halts power to all peripherals Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application see Problems wit
57. it Lisez attention toutes les consignes de s curit et les mises en garde indiqu es dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le Intel Server Deployment Toolkit 2 0 CD ou bien rendez vous sur le site http support intel com support motherboards server sb cs 010770 htm Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precauci n de este documento antes de realizar cualquiera de las instrucciones Vea Intel Server Boards and Server Chassis Safety Information en el Intel Server Deployment Toolkit 2 0 CD y o en http support intel com support motherboards server sb cs 010770 htm quB FIAT SLA TAPIA PHU ER PIR ERE GE http support intel com support motherboards server sb CS 010770 htm Intel Server Boards and Server Chassis Safety Information Intel IR ARAIRE EKETA o Intel Server Board S5000PSL Warnings Heed safety instructions Before working with your server product whether you are using this guide or any other resource as a reference pay close attention to the safety instructions You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals Use only the described regulated components specified in this guide Use of other products components will void the UL listing and other regulatory approvals of the prod
58. l need these settings to configure your computer at the end of the procedure Obtaining the Upgrade Note Download the BIOS image file to a temporary folder on your hard drive See Additional Information and Software for a link to the update software Review the instructions and release notes that are provided in the readme file distributed with the BIOS image file before attempting a BIOS upgrade The release notes contain critical information regarding jumper settings specific fixes or other information to complete the upgrade Upgrading the BIOS Caution Note 24 Follow the instructions in the readme file that came with the BIOS upgrade When the update completes remove the bootable media from which you performed the upgrade Do not power down the system during the BIOS update process You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup check your settings save your settings and exit Setup Inte Server Board S5000PSL Reverting to the Previous BIOS If you encounter a problem with your BIOS you may want to revert to the previously installed BIOS Because of the rolling BIOS feature your server contains two versions of the BIOS the current BIOS and the BIOS that was previously installed Note If you upgrade the BIOS more than once with the same BIOS version the two versions of the
59. land 1 800 631 0003 Vietnam 632 6368416 IDD via Philippines Domestic 0120 868686 Outside country 81 298 47 0800 Latin America 66 Argentina Contact AT amp T USA at 0 800 222 1288 Once connected dial 800 843 4481 Brazil 001 916 377 0180 Chile Easter Island Contact AT amp T USA at 800 800 311 Once connected dial 800 843 4481 Mainland and Juan Contact AT amp T USA at 800 225 288 Once connected dial 800 843 4481 Inte Server Board S5000PSL Colombia Contact AT amp T USA at 01 800 911 0010 Once connected dial 800 843 4481 Costa Rica Contact AT amp T USA at 0 800 0 114 114 Once connected dial 800 843 4481 Ecuador Andimate Contact AT amp T USA at 1 999 119 Once connected dial 800 843 4481 Pacifictel Contact AT amp T USA at 1 800 225 528 Once connected dial 800 843 4481 Guatemala Contact AT amp T USA at 99 99 190 Once connected dial 800 843 4481 Mexico Contact AT amp T USA at 001 800 462 628 4240 Once connected dial 800 843 4481 Miami 1 800 621 8423 Panama Contact AT amp T USA at 00 800 001 0109 Once connected dial 800 843 4481 Paraguay 001 916 377 0114 Peru 001 916 377 0114 Uruguay 001 916 377 0114 Venezuela Contact AT amp T USA at 0 800 2255 288 Once connected dial 800 843 4481 Intel Server Board S5000PSL 67 68 Inte Server Board S5000PSL Appendix D System Issue Report Form Note
60. mart Battery circuit ensures that the backup battery is maintained at a full charge for optimal performance when it is activated When activated it provides backup power to the RAID DIMM for up to 64 hours Hard Disk Drives The Intel Server Board S5000PSL supports different hard disk drive options depending on the version of the server board purchased Optical hard disk drives Serial ATA SATA and SAS Product code S5000PSLSATA or SSOOOPSLSATAR Six SATA ports at 1 5 Gbps and 3 Gbps no SAS ports Product code SSOOOPSLSAS or SSOOOPSLSASR Four SAS ports at 3 Gbps and two SATA ports at 1 5 Gbps and 3 Gbps Product code S5000PSLROMB or S5000PSLROMBR Six SATA ports on the server board and four internal and four external SAS SATA ports with expander support from the Intel Integrated Server RAID controller Parallel ATA IDE The server board includes one IDE connector Intel Server Board S5000PSL 19 See the documentation included with your server chassis for additional drive information and drive installation instructions Intel Remote Management Module Intel Remote Management Module 2 and RMM NIC RMM2 NIC The Intel Remote Management Module Intel Remote Management Module 2 and the RMM NIC RMM2 NIC plug into connectors on the server board and act as components of the server board not as separate products These two components must be installed together These components provide a way to view
61. n and Software on page viii Power Supply A minimum of 550 watts is required Your power supply must provide a minimum of 3 amps of 5 volt standby current or the server will not boot Intel Server Board S5000PSL Optional Hardware Intel RAID Activation Key The Intel RAID Activation Key AXXRAKSWS can be purchased and installed to enable RAID 5 support on your server board For the SATA server board product code S5000PSLSATA or S5000PSLSATAR an Intel RAID Activation Key can be installed in the SATA RAID 5 Key connector For the SAS server board product code SSOOOPSLSAS or SS000PSLSASR an Intel RAID Activation Key can be installed in either the SATA RAID 5 Key connector the SAS RAID 5 Key connector or in each of these connectors On the ROMB version of the server board product code SS000PSLROMB or S5000PSLROMBR the Intel RAID Activation Key AXXRAKI8E can be purchased and installed to enable intelligent RAID 0 1 5 10 and 50 For information about RAID support on this server board see RAID Support on page 13 See Figure 2 on page 6 to locate the connectors on the server board Installation instructions for the RAID Activation Key are included with the accessory Intel RAID Smart Battery Product Code S5000PSLROMB only The Intel RAID Smart Battery product code AXXRSBBU3 is a small battery pack accessory The Smart Battery preserves the contents of the RAID Cache DIMM in the event of a power failure The S
62. ns Only a single FBDIMM is installed This FBDIMM must be in socket DIMM Al The population of socket DIMM AI determines the mode that is selected If DIMM AI and DIMM Bl are not identical then the system reverts to single channel mode and DIMM BI is disabled If the FBDIMMs in socket positions on adjacent channels of the branch are different in terms of timing technology or size If the FBDIMMs on adjacent channels of a branch are not identical the FBDIMM on the higher channel is disabled If Branch 0 cannot support the dual channel mode of operation for any reason the server will run in single channel mode For dual channel interleave providing optimum performance a minimum of two FBDIMMs must be installed Populate FBDIMMs of the same size in each channel Install these FBDIMMs in DIMM sockets DIMM AT and DIMM BI For dual channel interleave FBDIMMs must be installed in pairs and populated as follows DIMM AI and DIMM Bl Populate these two sockets together first Populate FBDIMMs in channel order populating all FBDIMMs in each channel For example if four FBDIMMs are to be installed they need to be in sockets Al B1 Cl and D1 The minimum memory population for enabling Branch 1 is four FBDIMMs DIMM_A1 DIMM Bl DIMM Cl and DIMM DI During the boot process FBDIMMs that do not meet the population requirements are disabled For a complete list of supported memory FBDIMMs see the links under Additional Informatio
63. nto the socket 11 When the FBDIMM is inserted push down on the top edge of the FBDIMM until the retaining clips snap into place See letter C in Figure 10 12 Make sure the clips latch firmly in place See letter D in Figure 10 TP000425 Figure 10 Installing FBDIMMs 13 Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets See the documentation that came with your chassis for instructions on removing chassis components 14 Replace the chassis cover and reconnect the AC power cord See the documentation that came with your chassis for instructions on installing the chassis cover Intel Server Board S5000PSL 31 Removing FBDIMMs To remove a FBDIMM follow these steps Observe the safety and ESD precautions in Safety Information on page iii Turn off all peripheral devices connected to the server Turn off the server Remove the AC power cord from the server Pe Pi E Remove the chassis cover See the documentation that came with your chassis for instructions on removing the cover 5 Disconnect and remove any components necessary to access the DIMM sockets See the documentation that came with your chassis for instructions on removing chassis components 6 Push the clips at each end of the DIMM socket s outward to the open position The FBDIMM lifts from the socket 7 Holding the FBDIMM by the edges lift it from the socket Store the FBDIMM in an anti static pa
64. o two 45nm next generation Quad Core Intel Xeon processors Product codes S5000PSLSATAR S5000PSLSASR S5000PSLROMBR and S5000XSLSATAR only System memory support Eight FBDIMM sockets DDR2 533 and DDR2 667 supporting 32 GB maximum memory Quad channel memory architecture Intel 5000P Chipset Product codes S5000PSLSATA S5000PSLSATAR S5000PSLSAS S5000PSLSASR S5000PSLROMB S5000PSLROMBR Intel 5000P Memory Controller Hub e Product code S5000XSLSATA S5000XSLSATAR Intel 5000X Memory Controller Hub Intel 6321ESB I O Controller Hub Cooling Support for Two processor fans 4 pin headers Four front fans 6 pin headers Two rear fans 4 pin header 3 pin fans are compatible with all fan headers 4 pin fans should be used only with the following fans e CPU1 Fan CPU2 Fan Sys Fan 1 Sys Fan 2 Sys Fan 5 Sys Fan 6 Sys Fan 3 and Sys Fan 4 are connected to the CPU1 PWM which is programmed to work with the 4 pin active heatsink fans Add in card slots Six expansion slots One PCI X 64 bit 100 MHz slot One PCI X 64 bit 100 133 MHz slot and one of from the following list Two PCI Express x4 slots product code S5000PSLSAS or S5000PSLSASR Two PCI Express x8 slots product code S5000PSLSATA S5000PSLSATAR S5000XSLSATA or S5000XSLSATAR Intel Server Board S5000PSL Table 2 Server Board Features Feature Description Video support On board ATI ES1000 video
65. otches See Figure 15 AF000101 Figure 15 Setting Processor in Place 12 Close the load plate 13 Close the socket lever Push downward on the socket lever while pushing it toward the center of the processor socket to engage it under the hook on the processor socket 14 Install the heatsink s See Installing the Heatsink s on page 37 for instructions Inte Server Board S5000PSL Installing the Heatsink s Note The heatsink has thermal interface material TIM located on the bottom of it Use caution when handling the heatsink so you do not damage the TIM Each processor requires a heatsink Depending on your chassis you may need to use either a passive or an active heatsink An active heatsink has a fan attached to the top of it and a cable that needs to be connected to the server board The following table shows the Intel server chassis compatible with this server board and whether each chassis requires an active or a passive heatsink Table 5 Heatsink Requirements for Compatible Intel Server Chassis Server Chassis Heatsink Requirement Intel Entry Server Chassis SC5299 E BRP Active heatsink Intel Entry Server Chassis SC5299 E DP Intel Entry Server Chassis SC5299 E WS Active heatsink Active heatsink Intel Server Chassis SC5400 BRP Passive heatsink Intel Server Chassis SC5400 LX Passive heatsink Intel Server Chassis SC5400 Base Passive heatsink
66. our server system without a heatsink installed over each installed processor Doing so will cause your server to overheat and may cause permanent damage The heatsink has Thermal Interface Material TIM located on the bottom of it Use caution when handling the heatsink so you do not damage the TIM Intel Server Board S5000PSL 10 Push down on the lever attached to the processor socket While holding the lever down pull it towards the center of the board to disengage the lever from the hook Fully open the lever See Figure 18 AF000095 Figure 18 Opening Processor Socket Lever 11 Push down on the rear tab of the load plate to swing the front of the load plate up slightly Fully open the load plate See Figure 19 AF000415 Figure 19 Opening Load Plate Intel Server Board S5000PSL 41 12 Lift the processor from the socket See Figure 15 Caution Do not touch the contacts on either the processor or the processor socket AF000416 Figure 20 Removing Processor from Socket 13 Store the processor in the packaging materials in which it came 14 Install the protective cover over the load plate if a replacement processor will not be installed AF000417 Figure 21 Installing Protective Cover onto Load Plate 42 Inte Server Board S5000PSL 15 Close the load plate 16 Close the socket lever Push downward on the socket lever while pushing it toward the center of the processor socket to engag
67. r Cadmium Product Ecology Change CRoHS CRoHS China RoHS or Ministry of Information Industry Order 39 Management Methods for Controlling Pollution by Electronic Information Products China bans the same substances and limits as noted for EU RoHS however require product marking and controlled substance information Environmental Friendly Usage Period EFUP Marking Is defined in number of years in which controlled listed substances will not leak or chemically deteriorate while in the product Intel understands the end seller entity placing product into market place is responsible for providing EFUP marking Intel retail products are provided with EFUP marking For Business to Business products Intel intends to place EFUP marking on product for customer convenience EFUP for Intel server products has been determined as 20 years Below is an example of EFUP mark applied to Intel server products 62 Inte Server Board S5000PSL CRoHS Substance Tables China CRoHS requires products to be provided with controlled substance information Intel understands the end seller entity placing product into market place is responsible for providing the controlled substance information Controlled substance information is required to be in Simplified Chinese Substance table for this board product is as follows ATRAE EFRAIN HER Management Methods on Control of Pollution from Electronic Information Produc
68. r incident levied in local currency at the applicable credit card exchange rate plus applicable taxes Intel reserves the right to change the pricing for telephone support at any time without notice Before calling fill out an System Issue Report Form A sample form is provided on the following pages However for the fastest service please submit your form via the Internet For an updated support contact list see http www intel com support 9089 htm U S and Canada For help see http support intel com support motherboards server S5000PSL Europe Belgium 02 714 3182 Denmark 38 487077 Finland 9 693 79297 France 01 41 918529 Germany 069 9509 6099 Holland 020 487 4562 Italy 02 696 33276 Norway 23 1620 50 Spain 9 377 8166 Sweden 08 445 1251 UR sicui 870 6072439 In Asia Pacific Region Japan Australia 1800 649931 Cambodia 63 2 636 9797 via Philippines China 800 820 1100 toll free rrr 8 621 33104691 not toll free Hong Kong 852 2 844 4456 India 0006517 2 68303634 manual toll free You need an IDD equipped telephone Indonesia 803 65 7249 Korea 822 767 2595 Malaysia 1 800 80 1390 Myanmar 63 2 636 9796 via Philippines New Zealand 0800 444 365 Pakistan 632 63684 15 IDD via Philippines Philippines 1 800 1 651 0117 Singapore 65 6213 1311 Taiwan 2 2545 1640 Thai
69. rd S5000PSL 13 SAS Server Board Notes In addition to the SATA features described above SAS models of the server board product code SSOOOPSLSAS or SSOOOPSLSASR also have a dual mode 4 port Serial Attached SCSI SAS controller that supports both SAS and SATA hard disk drives This controller is capable of data transfer rates of up to 3 0 Gbps per port The SAS controller supports up to 120 physical drives when expanders are used The BIOS Setup utility includes options on the Advanced Mass Storage setup page to enable or disable the SAS option ROM and the SAS controller Both of these options must be enabled to use RAID e When the SAS controller is enabled the two black SATA ports on the server board continue to function as SATA ports The four blue ports can be used as either SAS or SATA ports When the SAS controller is disabled in the BIOS Setup utility SATA ports 0 and 1 the two black ports function as SATA ports and all other SAS SATA ports are disabled e When the SAS option ROM is enabled in the BIOS Setup utility Intel Embedded Server RAID Technology II is available This enables SAS RAID modes 0 1 or 10 for the four blue ports on the server board With the SAS controller the user can mix SAS and SATA drives The RAID mode of the SAS controller supports up to eight physical SAS SATA drives and eight logical drives The SAS mode of ESRT II supports up to eight SATA SAS hard drives and supports only one expander backpl
70. rd input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Random errors in data files If you are getting random errors in your data files they may be getting corrupted by voltage spikes on your power line If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line you may want to install a surge suppressor between the power outlet and the system power cord Devices are not Recognized under Device Manager Windows Operating System The Windows operating systems do not include all of the drivers for the Intel chipsets onboard NICs and other components See Additional Information and Software on page viii for a link to the current drivers and chipset files Hard Drive s are not Recognized Check the following Make sure the drive is not disabled in BIOS Setup Make sure the drive is connected correctly and that is plugged into the power supply Make sure the drive is compatible See Additional Information and Software for a link to the tested drives Make sure you have not exceeded the power budget for the server See Additional Information and Software for a link to so
71. riances in mark acceptances all three marks accepted worldwide will be implemented on Intel s cardboard and fiberboard Examples of marks are shown below OX fy NS EG CO es CA Perchlorate Warning CA Lithium Perchlorate Warning California Code of Regulations Title 22 Division 4 5 Chapter 33 Best Management Practices for Perchlorate Materials The State of California requires a warning to be included for products containing a device using Lithium Perchlorate Intel understands CA Lithium Perchlorate require a printed warning to be included with all products containing a Lithium battery either as an insert in existing product literature or as part of the shipping memo wording Wording is as follows Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate This notice is required by California Code of Regulations Title 22 Division 4 5 Chapter 33 Best Management Practices for Perchlorate Materials This product part includes a battery that contains Perchlorate material End of Life Product Recycling 64 Product recycling and end of life take back systems and requirements vary by country Contact the retailer or distributor of this product for information about product recycling and or take back Intel Server Board S5000PSL Appendix C Getting Help World Wide Web http support intel com support motherboards server S5000PSL Telephone All calls are billed pe
72. ring the server boot process The RAID drives can be managed and re configured using the Intel RAID Web Console 2 utility that is on the Intel Server Deployment Toolkit 2 0 CD Instructions are provided in the Software User s Guide Intel Embedded Server RAID Technology II Intel Integrated Server RAID and Intel RAID Controllers SRCSASISE and SRCSAS144E This guide is on the Intel Server Deployment Toolkit 2 0 CD The Intel RAID Smart Battery can be installed to provide up to 65 hours of data cache protection during a power outage Intel Integrated Server RAID supports up to 16 physical drives and up to 64 logical arrays when an expander is installed Enclosure management support is provided over SES2 inband For help with enclosure management cabling see the Enclosure Management Cabling Guide for Pedestal Systems with Hot swap Drive Bacplanes This guide is on the Intel Server Deployment Toolkit 2 0 CD Intel Server Board S5000PSL 15 Hardware Requirements To avoid integration difficulties and possible board damage your system must meet the requirements outlined below For a list of qualified components see the links under Additional Information and Software on page viii Processor One or two Dual Core Intel Xeon processors 5000 5100 sequence or Quad Core Intel Xeon processors 5300 sequence Oneortwo 45 nm next generation Quad Core Intel Xeon processors Product codes S5000PSLSATAR S5000PSLSAS
73. rver board Are there any shorted wires caused by pinched cables or have power connector plugs been forced into power connector sockets the wrong way CD ROM Drive or DVD ROM Drive Activity Light Does Not Light Check the following Are the CD ROM DVD ROM drive s power and signal cables properly installed Are all relevant switches and jumpers on the drive set correctly Is the drive properly configured 50 Intel Server Board S5000PSL Cannot Connect to a Server Make sure the network cable is securely attached to the correct connector at the system back panel Try a different network cable Make sure you are using the correct and the current drivers See Additional Information and Software on page viii for a link to the current drivers Make sure the driver is loaded and the protocols are bound Make sure the hub port is configured for the same duplex mode as the network controller Make sure the correct networking software is installed If you are directly connecting two servers without a hub you will need a crossover cable Check the network controller LEDs next to the NIC connectors Problems with Network The system hangs when the drivers are loaded Certain drivers may require interrupts that are not shared with other PCI drivers For these drivers it may be necessary to alter settings so that interrupts are not shared See the documentation that came with your PCI card s for information on ch
74. s 5 Configuration JUMP OMS d Fi Intel Light Guided Diagnostics Me 9 Back Panel Features ensucia ta ium st 12 RAID SPP sesenta pisa 13 SATA Server BOAO serian diia 13 SAS Server Board uri 14 azul W n ana 15 Hardware Requirements EE 16 Fed We e 16 MEMO ecos T REM 16 Power Supply c 18 Optional HardWare e 19 Intel RAID Activation Key ente tens 19 Inte RAID Smart Battery Product Code S5000PSLROMB only 19 Aard DISK DIVE Sirt re 19 Intel Remote Management Module Intel Remote Management Module 2 and RMM MIS jtd exem 20 Intel Local Control Panel sette tetete tete tetetrtetentettntenis 20 Chapter 2 System Utilities uoces x nonae dd AA A A nomen 21 Using the BIOS Setup Ulloa 21 Staing Ee eevee ET c 21 If You Cannot Access Setup Mr 21 SetuP M US qe Cr 22 Upgrading the BIOS ss 23 Intel Server Board S5000PSL xi Preparing for the Upgrade eee eee eee eee 24 Upgrading the BIOS aoreet er eu d eee bla I Qro ee EO RR RES Sk nekr kn 24 Reverting to the Previous BIOS a eene ti Ari ibit degen Ra ease 25 Clearing the Password cise rci rte reete tio e re kK RE geesde ee 26 ClEArINGING CMOS E 27 Chapter 3 Hardware Installations and Upgrades 29 Be
75. s enabled by default and when enabled the SATA Mode option can be set to either Legacy or Enhanced Legacy supports four disk drives and does not provide RAID support Enhanced supports six disk drives and is required for RAID configurations When enhanced mode is selected you can enable or disable AHCI Mode or Configure SATA as RAID Intel Embedded Server RAID Technology II is enabled by Configure SATA as RAID The Intel Embedded Server RAID Technology II feature provides RAID modes 0 1 and 10 If RAID 5 is desired the optional Intel RAID Activation Key AXXRAKSWS accessory must be installed This activation key is placed on the SATA Key connector that is located at the left side ofthe server board For installation instructions see the documentation that is included with the activation key See Figure 2 on page 6 for connection locations When Intel Embedded Server RAID Technology II is enabled enclosure management is provided through the SATA SGPIO connector on the server board when a cable is attached between this connector and the backplane or I7C interface For help with navigating the BIOS Setup utility see the Intel Server Board S5000PSL Technical Product Specification For help with enclosure management cabling see the Enclosure Management Cabling Guide for Pedestal Systems with Hot swap Drive Backplanes This guide is on the Intel Server Deployment Toolkit 2 0 CD Intel Server Boa
76. se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti Intel Server Board S5000PSL 43 44 Bop geo 10 11 12 Observe the safety and ESD precautions in Safety Information on page iii Turn off all peripheral devices connected to the server Turn off the server Disconnect the AC power cord from the server Remove the chassis cover and locate the CMOS battery See the documentation that came with your chassis for instructions on removing the cover Use a finger to pull the lever away from the top of the battery until it clears the battery Use caution so you do not bend the lever Lift the battery from the socket e B o Hl U U U D iq t i em SWE Rc BE E ol 5 a AF000099 Figure 22 Locating and Removing the CMOS
77. t value in a menu item s option list or a value field pick list Pressing the Enter key activates the selected item F5 or lt gt Change Value The minus key or the lt F5 gt function key is used to change the value of the current item to the previous value This key scrolls through the values in the associated pick list without displaying the full list F6 or lt gt Change Value The plus key or the F6 function key is used to change the value of the current menu item to the next value This key scrolls through the values in the associated pick list without displaying the full list On 106 key Japanese keyboards the plus key has a different scan code than the plus key on the other keyboard but it has the same effect Enter Execute Command The Enter key is used to activate submenus when the selected feature is a submenu or to display a pick list if a selected feature has a value field or to select a sub field for multi valued features like time and date If a pick list is displayed the Enter key will undo the pick list and allow another selection in the parent menu Esc Exit The Esc key provides a mechanism for backing out of any field This key will undo the pressing of the Enter key When the Esc key is pressed while editing any field or selecting features of a menu the parent menu is re entered When the Esc key is pressed in any submenu the parent m
78. tact your service representative If the beep codes are not generated after the add in cards are removed insert the cards one at a time booting the system between each card addition until the beeps again occur to reveal the malfunctioning card 8 Replace or reseat the system video add in card If on board video is being used the server board may be faulty 54 Inte Server Board S5000PSL In addition to the beep codes above additional beep codes are provided if an Intel Remote Management Module is installed The Intel Remote Management Module provides the following additional beep codes Table 8 Error Beep Codes Generated by Intel Remote Management Module m Reason for Beeps and Action to Take 1 Front panel CMOS clear has been initiated 1 5 1 1 Processor failure Reseat or replace the failed processor 1 5 2 1 No processor is installed or the CPU 1 socket is empty Reseat or replace the failed processor 1 5 2 3 Processor configuration error or CPU 1 socket is empty Reseat or replace the failed processor In a two processor system make sure the processors are identical 1 5 2 4 Front side bus select configuration error 1 5 4 2 DC power unexpectedly lost 1 5 4 3 Chipset control failure 1 5 4 4 Power control failure Intel Server Board S5000PSL 55 56 Inte Server Board S5000PSL Appendix B Regulatory and Compliance Information Product Regulatory Compliance
79. tore VOL BEGIN e eee 29 Tools and Supplies Needed aiii wr rte ocv i iae kun r ke k r ek neby de 29 Installing and Removing Memory eee eee eee eee 29 Installing FBDIMMIS seins ie ora ete ep 29 Rem ving TU EE 32 Installing or Replacing the Processor seene eee eee eee eee eee 32 Installing ihe Processo ing a lave WEHE nete Rd ecce Deua iatis dene 33 Installing the Heatsink S ss eter Geert 37 Hemoving a PIOG SSO iia ka kl An R A ls at bored h k er atv teed denny 40 Replacing the CMOS Battery EEN 43 Appendix A Troubleshooting iia Rai 45 System Boot Quiet Timo iere rente die 45 Resetting the System HE 45 Problems following Initial System Installation sse eee eee eee eee eee eee 46 First Steps Checklist aui secca aaret qos coe Dura v n k yek k yan end Gave hes Av ga k me ud 46 Hardware Diagnostic Testing micci n 47 Verifying Proper Operation of Key System Lights eee eee kk 47 Confirming Loading of the Operating System kk kk ks 47 Specific Problems and Corrective Actions sese eee eee 48 Power Light Does Not Light ici 48 No Characters Appear on Screen EE 49 Characters Are Distorted or Incorrect AAA 50 System Cooling Fans Do Not Rotate Properly sse eee eee eee kek n 50 CD ROM Drive or DVD ROM Drive Activity Light Does Not Light 50 Cannot Connect to a Server paver 51 Problems with Network iia tea 51 System Boots when Inst
80. ts China RoHS declaration fe KE HH Z KLE ZR SR Z Tr LE f E EE Parts Ki ES f AME EE ENEE Pb Hg Cd Cr6 PBB PBDE EB o A x o o Metal Parts Ep gl A SB E Printed Board Assemblies x o o o o o PBA o SCRUCB SUB E VIR EREN ARAR S RI SJ T 11363 2006 HEME RS REZRATF o Indicates that this hazardous substance contained in all homogeneous materials of this part is below the limit requirement in SJ T 11363 2006 x RRZRBRSYWRSY TEASER HAMA rh AE za ji SJIT 11363 2006 trite FUE AY IR EE ESR x Indicates that this hazardous substance contained in at least one of the homogeneous materials of this part is above the limit requirement in SJ T 11363 2006 WHE ZARATE in ZI d n RD SANGEN EF ERT m J BET KK EVA ERIE PREP oP HIBE amp ARRAS SAMA P SIH SR This table shows where these substances may be found in the supply chain of our electronic information products as of the date of sale of the enclosed product Note that some of the component types listed above may or may not be a part of the enclosed product Intel Server Board S5000PSL 63 China Packaging Recycle Marks or GB18455 2001 Intel EPSD has the following ecological compliances Cardboard and fiberboard packaging will be marked as recyclable in China China Packaging Recycling Marks is required on retail packaging to be marked as recyclable using China s recycling logo Due to regional va
81. uct and will most likely result in noncompliance with product regulations in the region s in which the product is sold System power on off The power button DOES NOT turn off the system AC power To remove power from system you must unplug the AC power cord from the wall outlet Make sure the AC power cord is unplugged before you open the chassis add or remove any components Hazardous conditions devices and cables Hazardous electrical conditions may be present on power telephone and communication cables Turn off the server and disconnect the power cord telecommunications systems networks and modems attached to the server before opening it Otherwise personal injury or equipment damage can result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the server place the board component side up on a grounded static free surface Use a conductive foam pad if available but not the board wrapper Do not slide board over any surface
82. ver Disconnect the AC power cord from the server gt oi pe E Remove the chassis cover See the documentation that came with your chassis for instructions on removing the cover 5 Locate the processor sockets see Figure 11 Intel Server Board S5000PSL 33 AF000419 Callout Processor Socket Callout Processor Socket Figure 11 Locating Processor Sockets 6 Disconnect and remove any components necessary to access the processor sockets See the documentation that came with your chassis for instructions on removing chassis components 7 Push down on the lever attached to the processor socket While holding the lever down pull it towards the center of the board to disengage the lever from the hook Fully open the lever See Figure 12 34 Intel Server Board S5000PSL AF000095 Figure 12 Opening Processor Socket Lever 8 Push down on the rear tab of the load plate to swing the front of the load plate up slightly Fully open the load plate See Figure 13 AF000096 Figure 13 Opening Load Plate Intel Server Board S5000PSL 35 36 9 Ifthe protective cover is attached from the load plate remove it and store it for future use AF000097 Figure 14 Removing Protective Cover from Load Plate 10 Remove the processor from the box and remove the protective shipping cover 11 Set the processor in the socket with the processor cutouts matching the processor socket n
83. wn by the diagram E n REPE A H m JE FI JE EI JE JE IE LUE Ii CMOS CLR Li o SS O H2 Default BM le s s i alc cmos J1D1 UH J Una UU E O O O O U lt E EE q U ES P P B P EM 7 i SS j e e HE LB o o D Oma a AF000424 Figure 8 CMOS Clir Jumper in the Clear CMOS Position Wait 10 seconds Move the CMOS Clear jumper back to the original position covering pins 1 and 2 Close the chassis Power up the server Intel Server Board S5000PSL 27 28 Inte Server Board S5000PSL 3 Hardware Installations and Up
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