CyberPower Smart App Intelligent LCD/AVR
Contents
1. berPower Cy BASIC OPERATION Reliability Quality Value OR1500LCDRTXL2U OR2200LCDRTXL2U User s Manual K01 0000075 00 IMPORTANT SAFETY WARNINGS SAVE THESE INSTRUCTIONS This manual contains important safety instructions Please read and follow all instructions carefully during installation and operation of the unit Read this manual thoroughly before attempting to unpack install or operate your UPS CAUTION To prevent the risk of fire or electric shock install in a temperature and humidity controlled indoor area free of conductive contaminants Please see specifications for acceptable temperature and humidity range CAUTION To reduce the risk of electric shock do not remove the cover except to service the battery Ensure the input power is removed before servicing the batteries There are no user serviceable parts inside except for the battery CAUTION Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected CAUTION The UPS must be connected to an AC power outlet with fuse or circuit breaker protection Do not plug into an outlet that is not grounded If you need to de energize this equipment turn off and unplug the unit CAUTION To avoid electric shock turn off the unit and unplug it from the AC power source before servicing the battery or installing a computer component CAUTIO2. of a GreenPower UPS bypasses the transformer As a result the power efficiency is significantly increased while decreasing waste heat using less energy and reducing energy costs ENERGY SAVING TECHNOLOGY When an abnormal power condition occurs the GreenPower UPS automatically runs power through its transformer to regulate voltage and provide safe power Since utility power is normal over 88 of the time the GreenPower UPS operates primarily in its efficient bypass mode The GreenPower UPS is also manufactured in accordance with the Restriction on Hazardous Substances ROHS directive making it one of the most environmentally friendly on the market today Limited Warranty and Connected Equipment Guarantee Read the following terms and conditions carefully before using the CyberPower OR1500LCDRTXL2U OR2200LCDRTXL2U the Product By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty and Connected Equipment Guarantee together referred to as this Warranty If you do not agree to the terms and conditions of this Warranty you should return the Product for a full refund prior to using it Who is Providing this Warranty CyberPower Systems USA Inc CyberPower provides this Limited Warranty What Does This Warranty Cover This warranty covers defects in materials and workmanship in the Product under normal use and cond
3. unit s capacity HARDWARE INSTALLATION GUIDE 1 Your new UPS may be used immediately upon receipt However recharging the battery for at least 8 hours is highly recommended to ensure that the battery s maximum charge capacity is achieved Aloss of charge may occur during shipping and storage To recharge the battery simply leave the unit plugged into an AC outlet 2 With the UPS unit turned off and unplugged connect your computer monitor and any other peripherals requiring battery backup into the battery power supplied outlets Plug the other peripheral equipments printer scanner speakers into the full time surge protection outlets DO NOT plug a laser printer paper shredder copier space heater vacuum Sump pump or other large electrical devices into the UPS The power demands of these devices will overload and possibly damage the unit 3 To protect a fax phone or modem connect a telephone cable or network cable from the wall jack outlet to the IN jack of the UPS Connect a telephone cable or network cable from the OUT jack of the UPS toa fax machine telephone modem or network devices Plug the UPS into a 2 pole 3 wire grounded receptacle wall outlet Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands e g air conditioner refrigerator copier etc The warranty prohibits the use of extension cords outlet strips and surg
4. ISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO LOCAL REGULATIONS BATTERY REPLACEMENT PROCEDURE 1 AA 2 Remove the three retaining screws of the cable protection cover then remove the cover 3 Remove the two retaining screws of the cable connectors Remove the right side front panel 4 Disconnect the black and red cable 5 Remove the four retaining screws 6 Insert the new battery pack Assemble the screws cover cable and front panel in the reverse sequence of above steps Recharge the unit for 4 8 hours to ensure the UPS performs expected runtime REMINDER Batteries are considered HAZARDOUS WASTE and must be disposed of properly Most retailers that sell lead acid batteries collect used batteries for recycling as required by local regulations DEFINITIONS FOR ILLUMINATED LCD INDICATORS 1 INPUT voltage meter This meter measures the AC voltage that the UPS system is LOAD CAPACITY BATT CAPACITY Benian receiving from the utility wall outlet The UPS is designed through the use of automatic voltage regulation to continuously correct output voltage to connected equipment to a safe 110 120 voltage output range In the event of a complete power loss severe brownout INPUT OUTPUT ESTIMATE RUN_TIME or over voltage the UPS relies on its internal battery to supply consistent 110 120 output r E hal The LCD display indica
5. N To reduce the risk of fire connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in accordance with the National Electric Code ANSI NFPA 70 CAUTION The UPS is suitable for use in a computer room as defined in the Standard for the Protection of Electronic Computer Data Processing Equipment ANSI NFPA 75 DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT CyberPower Systems does not sell products for life support or medical applications DO NOT use in any circumstance that would affect operation and safety of life support equipment medical applications or patient care DO NOT USE WITH OR NEAR AQUARIUMS To reduce the risk of fire or electric shock do not use with or near an aquarium Condensation from the aquarium can cause the unit to short out INSTALLING YOUR UPS SYSTEM UNPACKING Inspect the UPS upon receipt The box should contain the following a UPS unit x 1 b User s manual x 1 c Rack mount brackets x2 d Stands x 2 e Telephone cable x 1 f Emergency Power Off cable x 1 g PowerPanel Business Edition software CD x1 h Serial cable x 2 i USB A B type cable x 1 j Warranty registration card x 1 fiss Whatis AVRA WHAT IS AVR The OR1500LCDRTXL2U OR2200LCDRTXL2U provides complete power protection from utility power that is not always consistent The OR1500LCDRTXL2U features 1840 Joules of surge protection and the OR2200LCDRTXL2U features 2060 Joules of surge protecti
6. ake A Claim All claims must be made within ten days of the occurrence What Will We Do To Correct Problems CyberPower will inspect and examine the Product If the Product is defective in material or workmanship CyberPower will repair or replace it at CyberPower s expense or if CyberPower is unable to or decides not to repair or replace the Product if defective within a reasonable time CyberPower will refund to you the full purchase price you paid for the Product purchase receipt showing price paid is required If it appears that our Product failed to protect any equipment plugged into it we will also send you forms for making your claim for the connected equipment We will repair or replace the equipment that was damaged because of the failure of our Product or pay you the fair market value NOT REPLACEMENT COST of the equipment at of the time of the damage We will use Orion Blue Book or another a third party valuation guide or eBay craigslist or other source to establish that amount Our maximum liability is limited to 300 000 for the OR1500LCDRTXL2U and OR2200LCDRTXL2U Who Pays For Shipping We pay when we send items to you you pay when you send items to us What Are Some Things This Warranty Does Not Cover 1 This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the Product or any data that is lost as a result of the failure or the restoration of data or records or the reins
7. con appears whenever the UPS is in silent mode The buzzer does not beep during silent mode until the battery reaches low capacity 8 OVER LOAD icon This icon appears and an alarm sounds to indicate the battery supplied outlets are overloaded To clear the overload unplug some of your equipment from the battery supplied outlets until the icon turns off and the alarm stops 9 FAULT icon This icon appears if there is a problem with the UPS Contact CyberPower Systems at tech cyberpowersystems com for further help and support 10 BATT CAPACITY meter This meter displays the approximate charge level in 20 increments of the UPS s internal battery During a blackout or severe brownout the UPS switches to battery power the BATTERY icon appears and the charge level decreases 11 LOAD CAPACITY meter This meter displays the approximate output load level in 20 increments of the UPS battery outlets DEFINITIONS FOR LCD ICONS amp AUDIBLE INDICATION l cm 4s A is CONDITION NORMAL BATTERY LOAD Alarm Utility Failure The UPS is providing power to battery Beeps twice every 30 seconds power supplied outlets from its battery Rapid Beeping Utility Failure The UPS is providing battery power Rapid every 1 2 second beeping indicates the unit will run out of power shortly Battery Overload Occurs when connected equipment exceeds the listed capacity of the UPS Turn the UPS off unplug at least one piece of equipmen
8. e strips 5 Press the power switch to turn the uniton The Power On indicator light will illuminate and the unit will beep If an overload is detected an audible alarm will sound and the unit will emit one long beep To correct this turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets Make sure the circuit breaker is depressed and then turn the UPS on 6 To maintain optimal battery charge leave the UPS plugged into an AC outlet at all times 7 To store the UPS for an extended period cover it and store with the battery fully charged While in storage recharge the battery every three months to ensure battery life 8 To use PowerPanel Business Edition software connect the serial cable to the serial port or the USB port on the UPS and the computer These OR units include one serial port one dry contact and one USB port to allow connection and communication between the UPS and computers Serial port II produces basic information for equipment that can utilize a dry contact UPS The primary computer with PowerPanel Business Edition installed is the computer that you will use to control the UPS and make changes to the operation of the UPS When there is a Primary Computer Install PowerPanel Business Edition Primary Computer Install PowerPanel Business Edition The equipment that can read information power failure the computer connected to t
9. he Primary port will start to shut down after from dry contact a user controlled delay PowerPanel Business Edition will save and close any open files prior to shutting down the system The switch can be used to select the LCD display contents including DESCRIPTION Power Switch Master on off switch for equipment connected to the UPS Power On Indicator blue This LED is illuminated when the utility power is normal and the UPS outlets are providing power free of surges and spikes s 3 LCD module display z Crystal Blue intelligent LCD panel shows all the UPS information using W l 02 G i E icons and messages For more information please review the aa Is 6 Peon for ilenminaten a Indicators section below oboe LCD function selection switch toe 8 Full Time Battery Powered and Surge Protected Outlets input output voltage and estimated run time etc The unit has eight battery powered surge suppression outlets for connected equipments to ensure temporary uninterrupted operation of your equipment during a power failure DO NOT plug a laser printer paper shredder copier space heater vacuum Sump pump or other large electrical devices into the UPS The power demands of these devices will overload and possibly damage the unit AC Input Power Cord Heavy duty extra long power cord Output Circuit Breaker Resettable circuit breakers provide output optimal overload protection Input Circ
10. itions It also covers equipment that was connected to the Product and damaged because of the failure of the Product What is the Period of Coverage This warranty covers the Product for three years and connected equipment for as long as you own the Product Who Is Covered This warranty only covers the original purchaser Coverage ends if you sell or otherwise transfer the Product How Do You Get Service 1 Call us at 877 297 6937 or write to us at Cyber Power Systems USA Inc 4241 12 Ave E STE 400 Shakopee MN 55379 or send us an e mail message at claims cyberpowersystems com for instructions 2 When you contact CyberPower identify the Product the Purchase Date and the item s of Connected Equipment Have information on all applicable insurance or other resources of recovery payment that are available to the Initial Customer and Request a Claim Number 3 You must provide a dated Proof of Purchase receipt or other proof of the original purchase and provide a description of the defect 4 Pack and ship the product to CyberPower and if requested the item s of Connected Equipment a repair cost estimate for the damage to the Connected Equipment and all claim forms that CyberPower provides to you Show the Claim Number on the shipping label or include it with the product You must prepay all shipping costs you are responsible for packaging and shipment and you must pay the cost of the repair estimate How Long Do I Have To M
11. oduct must have been used at all times within the limitations on the Product s VA capacity Where Can Get More Information For further information please feel free to contact CyberPower at Cyber Power Systems USA Inc 4241 12 Ave E STE 400 Shakopee MN 55379 call us at 877 297 6937 or send us an e mail message at claims cyberpowersystems com
12. on Both units provide long lasting battery backup during power outages with maintenance free batteries The OR1500LCDRTXL2U OR2200LCDRTXL2U ensure consistent power to your computer system and include software that will automatically save your open files and shutdown your computer system during a utility power loss AUTOMATIC VOLTAGE REGULATOR The OR1500LCDRTXL2U OR2200LCDRTXL2U stabilizes inconsistent utility power voltage to nominal levels that are safe for equipment Inconsistent incoming utility power may be damaging to important data files and hardware but with Automatic Voltage Regulation AVR damaging voltage levels are corrected to safe levels AVR automatically increases low utility power and decreases high utility power to a consistent and safe 110 120 volts If incoming utility voltage drops below 90 volts or exceeds 140 volts the units automatically switch to battery back up power HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT 1 Ensure that the equipment plugged into the outlet does not exceed the UPS unit s rated capacity 1500VA 1125W for OR1500LCDRTXL2U 2190VA 1650W for OR2200LCDRTXL2U If the rated capacities of the unit are exceeded an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip 2 There are many factors that can affect the amount of power that your computer system will require It is suggested that the load placed on the battery outlets not exceed 80 of the
13. ptional RMCARD provides remote monitoring and management of your UPS over a network External Battery Pack Connector Use to connect the optional CyberPower external battery packs for extended runtime REPLACING THE BATTERY Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery Service the battery under the supervision of personnel knowledgeable of batteries and their precautions CAUTION Servicing of the battery should only be performed by trained personnel familiar with batteries and their precautions For more information on battery replacement contact your dealer or call the number on this manual Replacement of batteries located in an OPERATOR ACCESS AREA 1 When replacing batteries replace with the same number of the following battery RBP834 BP7 12 BB for the OR1500LCDRTXL2U or a CyberPower qualified 7Ah battery RBP844 HR9 12 BB for the OR2200LCDRTXL2U or a CyberPower qualified 9Ah battery 2 CAUTION Risk of Energy Hazard 12 V maximum 7 BP7 12 for the OR1500LCDRTXL2U or 9 HR9 12 for the OR2200LCDRTXL2U Ampere hour battery Before replacing batteries remove conductive jewelry such as chains wrist watches and rings High energy conducted through these materials could cause severe burns 3 CAUTION 4 CAUTION Do not dispose of batteries in a fire The batteries may explode Do not open or mutilate batteries Released material is harmful to the skin and eyes It may be toxic CAUTION R
14. t from battery outlets Constant tone wait 10 seconds reset the circuit breaker and turn the unit on TROUBLESHOOTING Full time surge protection outlets stop providing power to equipment Circuit breaker button is projecting from the side of the unit Turn the UPS off and unplug at least one piece of equipment Wait 10 seconds reset the circuit breaker by depressing the button and then turn the UPS on Battery not fully charged Recharge the battery by leaving the UPS plugged in Contact CyberPower Systems about replacement batteries Battery is worn out at tech cyberpowersystems com The on off switch is designed to prevent damage from rapidly turning it off and on ie pe nateonhedle oahi The unit must be connected to a 110 120V 60Hz outlet t t batteri The batew is wanton Contact CyberPower Systems about replacement batteries at tech cyberpowersystems com Contact CyberPower Systems at Mechanical problem y y tech cyberpowersystems com Connect the USB serial cable to the UPS unit and an open USB serial port on the back of the computer You must use the cable that came with the unit The USB serial cable is connected Check the back of the computer for an additional USB PowerPanel Business Editionis to the wrong port serial port Move the cable to this port inactive all icons are gray Shutdown your computer and turn the UPS off Wait 10 seconds and turn the UPS back on This should reset
15. tallation of software 2 This Warranty does not cover or apply to misuse modification operation or storage outside environmental limits of the Product or the equipment connected to it nor for damage while in transit or in storage nor if there has been improper operation or maintenance or use with items not designed or intended for use with the Product such as laser printers appliances aquariums medical or life support devices etc What are the Limitations The sole and exclusive remedies of the Initial Customer are those provided by this Warranty 1 This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired and grounded outlets including compliance with electrical and safety codes of the most current electrical code without the use of any adapters or other connectors 2 The Product must have been plugged directly into the power source and the equipment connected to the Product must be directly connected to the Product and not daisy chained together in serial fashion with any extension cords another Product or device similar to the Product surge suppressor or power tap Any such installation voids the Limited Warranty 3 The Product and equipment connected to it must have been used properly in a suitable and proper environment and in conformance with any license instruction manual or warnings provided with the Product and the equipment connected to it 4 The Pr
16. tes a variety of UPS operational conditions All descriptions apply when the UPS is plugged into an AC outlet and turned on or when the UPS is on battery voltage The INPUT voltage meter can be used as a diagnostic tool to identify Min poor quality input power 2 OUTPUT voltage meter This meter measures in real time the AC voltage that the UPS system is providing to the computer such as normal line mode AVR mode and battery backup mode Note The OUTPUT voltage meter shows the status of the battery backup outlets 3 ESTIMATED RUN TIME This displays the run time estimate of the UPS with current battery capacity and load 4 NORMAL icon This icon appears when the UPS is working under normal conditions 5 BATTERY icon During a severe brownout or blackout this icon appears and an alarm sounds two short beeps followed by a pause to indicate the UPS is operating from its internal batteries During a prolonged brownout or blackout the alarm will beep rapidly every 1 2 second and the BATT CAPACITY meter shows one 20 capacity segment shaded to indicate the UPS s batteries are nearly out of power You should save files and turn off your equipment immediately 6 AVR Automatic Voltage Regulation icon This icon appears whenever your UPS is automatically correcting low AC line voltage without using battery power This is a normal automatic operation of your UPS and no action is required on your part 7 SILENT MODE icon This i
17. the unit Circuit breaker has tripped due to an overload The UPS does not perform expected runtime Turn the UPS off Wait 10 seconds and then turn the UPS on The UPS will not turn on The USB serial cable is not connected The unit is not providing battery power Please use the serial cable that came with the unit for the software The serial cable is not the cable that came with the unit Additional troubleshooting information can be found under Support at www CPSww com TECHNICAL SPECIFICATIONS Oo e e o 2190VA 1650W Max Load for Full Time Surge Protection outlets 12 Amps 17 2 Amps 8 Outlets On Battery Output Wave Form Simulated Sine Wave Operating Temperature Operating Relative Humidity 32 F to 104 F 0 C to 40 C 0 to 90 non condensing 433 x 478 x 88 mm 2U Rack 17 x 18 8 x 3 5 66 1lbs 30kg 12V 9Ah HR9 12 BB Typical Battery Life SYSTEM FUNCTIONAL BLOCK DIAGRAM Surge Inverter EELEE lt Normal Mode Battery Mode Battery CYBERPOWER GREENPOWER UPS TECHNOLOGY Advanced Energy Saving Patented Bypass Technology CyberPower s patented GreenPower UPS with Bypass Technology reduces UPS energy costs by up to 75 compared to conventional UPS models Even when utility power is normal conventional UPS models constantly pass power through a transformer By contrast under normal conditions the advanced circuitry
18. uit Breaker Resettable circuit breakers provide input optimal overload protection USB Port The USB port allows connection and communication between the USB port on the computer and the UPS unit Communication Protection Ports Communication protection ports will protect any standard modem fax telephone line network or Ethernet connection RJ11 RJ45 Wiring Fault Indicator red This LED indicator will illuminate to warn the user that a wiring problem exists such as bad ground missing ground or reversed wiring If this is illuminated disconnect all electrical equipments from the outlet and have an electrician verify the outlet is properly wired The unit will not provide surge protection without being plugged into a grounded and properly wired wall outlet 2 Coax Cable DSS Surge Protection The Coax Cable DSS surge protection ports will protect any cable modem CATV converter or DSS receiver 3 Serial Port Primary The serial port allows connection and communication between the UPS and the computer Serial Port II Dry Contact Dry contact produces information for equipment that can utilize dry contact signals EPO Emergency Power Off Port The interface can be used to switches for emergency power off Note EPO function is provided in UPS EPO remote switch which is a Push Back button installed computer room outside by a phone line and not connected any other equipment SNMP HTTP Network Slot Remove the cover panel to install an o
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