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DELL 5230N

1. Menu item Print Recovery Jam Recovery Auto On Off Description Specifies whether the printer reprints jammed pages Notes e Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks e On sets the printer to always reprint jammed pages e Off sets the printer to never reprint jammed pages Print Recovery Page Protect Off On Lets the printer successfully printa page that may not have printed otherwise Notes e Offisthe factory default setting Off prints a partial page when there is not enough memory to print the whole page e On sets the printer to process the whole page so that the entire page prints Factory Defaults Do Not Restore Restore Now Returns the printer settings to the factory default settings Notes e Do Not Restore is the factory default setting Do Not Restore keeps the user defined settings e Restore Now returns all printer settings to the factory default settings except Network Ports menu settings All downloads storedin RAM are deleted Downloads stored in flash memory or on a printer hard disk are not affected Custom Home Message Off IP Address Hostname Contact Name Location Zero Configuration Name Custom Text 1 Sets a pre configured or customized message to appear on the display beside Ready Notes e Offis the factory default setting e IP address and Hostname are
2. Loading paper and specialty media 52 6 Press once and then press the left or right arrow button until J eats Config Menu appears 7 Press v The printer performs its power on sequence and then Ready appears Configuring Universal paper settings The Universal Paper Size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu Then specify all of the following Universal size settings for your paper e Units of measure millimeters or inches e Portrait Width e Portrait Height e Feed Direction Note The smallest supported Universal size is 98 4 x 89 mm 3 9 x 3 5 in the largest is 297 x 431 8 mm 11 7 x 17 in Specify a unit of measurement 1 Make sure the printer is on and Ready appears 2 From the printer control panel press H 3 Press the up or down arrow button until A Menu appears and then press v 4 Press the up or down arrow button until V universal Setup appears and then press v 5 Press the up or down arrow button until V units of Measure appears and then press ly 6 Press the up or down arrow button until J appears next to the correct unit of measure and then press v Submitting Selection appears followed by the Universal Setup menu Specify the paper height and width Defining a specific height and width measure
3. DAL Dell 5230n dn and 5350dn Laser Printers User s Guide November 2009 www dell com support dell com Trademarks Information in this document is subject to change without notice Reproduction of this material in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Contents Safety information 00000000000000000000000000000000000000000000000000000000 11 Learning about the printer 0000000000000000000000000000000000000000000 13 Finding information about the pintada 13 Printer CONNOR 14 Selecting a location for the PAN a 16 Understanding the printer control panel consi 17 Additional printer setup 0000000000000000000000000000000000000000000000000 19 Installing interna so a O O ORN 19 Available internal OPtlOns cin 19 Accessing the system board to install internal Options ne essescssecssescseecessecssecssecsseesseccssessssesseessecseecsssesseenseesneessees 19 Installing a memory card on essecsescseesseesssecessccssecssecssscssecessecsseessessscsscesscsssecseecsuecssecesses
4. In Windows XP and 2000 Click Start gt Programs or All Programs Dell Printers Dell 5230n dn or 5350dn Laser Printer 2 Click Dell Printer Supplies Reorder Application The Order Supplies dialog box opens Software overview 74 3 If Multiple Printers Found launches select the printer you are ordering the supplies for 4 Follow the instructions on the screen e If ordering from the Web click the link under the Order Online heading e If ordering by phone call the number that appears under the Order by Phone heading Software overview 75 Printing This chapter covers printing printer reports and job cancelation Selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams on page 140 and Storing paper on page 69 Printing a document 1 Load paper into a tray or feeder 2 From the printer control panel Paper menu set the Paper Type and Paper Size to match the loaded paper 3 Doone of the following For Windows users a With a document open click File gt Print b Click Properties Preferences Options or Setup and then adjust the settings as needed Note To print on a specific size or type of paper adjust the paper size or type settings to match the loaded paper or select the appropriate tray or feeder c Click OK and then click Print For Macintosh users a Customize the settings as needed in the Page Setup dialog 1 Wit
5. To disable the Dell Printer Alert Utility 1 From the System Tray right click the amp icon 2 Select Exit To re enable the Dell Printer Alert Utility 1 In Windows Vista or later a Click Programs b Click Dell Printers c Click Dell 5230n dn or 5350dn Laser Printer In Windows XP Click Start Programs or All Programs Dell Printers Dell 5230n dn or 5350dn Laser Printer 2 Click Printer Alert Utility Dell Toner Management System Printing Status Window Note For the Printing Status Window to work properly bidirectional communication support must be in place so the printer and computer can communicate An exception is added to the Windows Firewall to allow this communication The Printing Status window displays the status of the printer Printer Ready Printer Offline and Error Check Printer and the name of the job when you send a job to print The Printing Status window also displays the level of toner so you can e Monitor the toner level for your printer e Click Order Supplies to order replacement toner cartridges Dell Printer Supplies Reorder Application The Order Supplies dialog box can be launched from the Printing Status window the Programs window or the desktop icon You can order toner by phone or from the Web e If ordering online launch the Dell Printer Supplies Reorder Application 1 In Windows Vista or later a Click Programs b Click Dell Printers c Click Dell 5230n dn or 5350dn Laser Printer
6. on page 31 Additional printer setup 30 13 Replace the system board cover and close the system board door Installing a printer hard disk Note This task requires a flathead screwdriver CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board 2 Unpack the printer hard disk Note Avoid touching the components on the hard disk Additional printer setup 31 3 Locate the appropriate connector on the system board Note If an optional ISP is currently installed then the printer hard disk must be installed onto the ISP To install a printer hard disk onto the ISP a Using a flathead screwdriver to loosen the screws remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk and then remove the bracket b Align the standoffs of the printer hard disk with the holes in the ISP and then press d
7. 1 2 3 4 5 6 From the Apple menu choose System Preferences Click Print amp Fax Click Click IP Type in the IP address of your printer in the Address field Click Add In Mac OS X version 10 4 and earlier 1 au BWN N From the Finder desktop choose Go gt Applications Double click Utilities Double click Printer Setup Utility or Print Center From the Printer List click Add Click IP Type in the IP address of your printer in the Address field Click Add e For AppleTalk printing In Mac OS X version 10 5 1 au bh YN From the Apple menu choose System Preferences Click Print amp Fax Click Click AppleTalk Select the printer from the list Click Add In Mac OS X version 10 4 and earlier 1 On A Un bh YN O 10 From the Finder desktop choose Go gt Applications Double click Utilities Double click Print Center or Printer Setup Utility From the Printer List click Add Choose the Default Browser tab Click More Printers From the first pop up menu choose AppleTalk From the second pop up menu select Local AppleTalk zone Select the printer from the list Click Add Note If the printer doesn t appear in the list you may need to add it using the IP address Contact your system support person for assistance Additional printer setup 47 Changing port settings after installing a new network Internal Solutions Port When a new network Internal Solutions
8. Flash e RAM is the factory default setting e Storing downloads in flash memory places them in permanent storage Downloads remain in flash memory even when the printer is turned off e Storing downloads in RAM is temporary e This menu appears only if a flash option is installed Resource Save Specifies how the printer handles temporary downloads such as On fonts and macros stored in RAM when the printer receives a job Off that requires more memory than is available Notes e Off is the factory default setting Off sets the printer to retain the downloads only until memory is needed Downloads are deleted in order to process print jobs e The On setting retains the downloads during language changes and printer resets If the printer runs out of memory 38 Memory Full appears and downloads are not deleted Understanding printer menus 117 Menu item Print All Order Alphabetical Oldest First Newest First X Description Specifies the order in which held and confidential jobs are printed when Print All is selected Notes e Alphabetical is the factory default setting e Print jobs always appear in alphabetical order on the printer control panel J Finishing menu Menu item Description Sides Duplex 1 sided 2 sided Specifies whether duplex 2 sided printing is set as the default for all print jobs Notes e 1 sided is the factory default setting e To set 2 sided printing f
9. No Remote Syslog Facility 0 23 Severity of events to log 0 7 Set Date Time menu Menu item View Date Time Specifies whether audit logs are deleted Note Delete Now is the factory default setting Specifies whether and how the audit logs are created Notes e Enable audit determines if events are recorded in the secure audit log and remote syslog No is the factory default setting Enable remote syslog determines if logs are being sent to a remote server No is the factory default setting e Remote syslog facility determines the value used to send logs to the remote syslog server 4 is the factory default setting e With the security audit log activated the severity value of each event is recorded 4 is the factory default setting Description Lets you view the current date and time settings for the printer Set Date Time lt input date time gt Note Date Time is set in YYYY MM DD HH MM format Time Zone Note GMT is the factory default setting lt list of time zones gt Observe DST Note On is the factory default setting and uses the applicable Daylight Saving Time On associated with the Time Zone setting Off Enable NTP Enables Network Time Protocol which synchronizes the clocks of devices on a On network Off Note On is the factory default setting Understanding printer menus 112 Settings menu General Settings menu Menu item Display Language English Francais
10. Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Specifies whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Tray Renumber Assign MP Feeder Off None 0 199 Assign Tray lt x gt Off None 0 199 Assign Manual Paper Off None 0 199 Assign Man Env Off None 0 199 Configures the printer to work with printer software or programs that use different source assignments for trays drawers and feeders Notes e Off is the factory default setting e None is not an available selection It is displayed only when it is selected by the PCL 5 interpreter e None ignores the Select Paper Feed command e 0 199 allows a custom setting to be assigned Understanding printer menus 124 Tray Renumber View Factory Def Multipurpose feeder default 8 Tray 1 default 1 Tray 2 default 4 Tray 3 default 5 Tray 4 default 20 Tray 5 default 21 Envelope default 6 Manual paper default 2 Manual envelope default 3 Menu item Description Lets you view the factory default setting assigned to each tray drawer or feeder Notes e The printer supports one standard 250 sheet tray and can have only one optional drawer installed either the 250 or 550 sheet drawer Therefore only Tray 1 and Tray 2 of the Tray values apply to your printer e The factory default settings appea
11. Remove paper from all output bins to clear the message and continue printing Remove paper from lt linked set bin name gt Remove the paper from the specified bin The printer automatically senses paper removal and resumes printing If removing the paper does not clear the message then press the up or down arrow button until V continie appears and then press v to clear the message Unsupported disk An unsupported printer hard disk has been installed Remove the unsupported device and then install a supported one 30 yy Invalid refill change cartridge An unsupported refilled toner cartridge is installed Remove the toner cartridge and then install a new one 31 yy Replace defective or missing cartridge The toner cartridge is either missing or not functioning properly Try one or more of the following e Remove the toner cartridge and then reinstall it e Remove the toner cartridge and then install a new one Troubleshooting 162 32 yy Cartridge part number unsupported by device Remove the toner cartridge and then install a supported one 34 Short paper Try one or more of the following e Load the appropriate paper in the tray e Press the up or down arrow button until Y canine appears and then press Y to clear the message and print the job using a different paper tray Check tray length and width guides and make sure the paper is properly loaded in the tray e For Windows users check the Print Prop
12. Default Browser tab Click More Printers From the first pop up menu choose AppleTalk From the second pop up menu select Local AppleTalk zone Select the printer from the list Click Add O OON AOU BWN mb Installing the printer on a wired network Use the following instructions to install the printer on a wired network These instructions apply to Ethernet connection Before you install the printer on a wired network make sure that e You have completed the initial setup of the printer e The printer is connected to your network with the appropriate type of cable Additional printer setup 45 For Windows users 1 Insert the Software and Documentation CD Wait for the Welcome screen to appear If the CD does not launch after a minute then do the following a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where Dis the letter of your CD or DVD drive Click Install Printer and Software 3 Click Agree to agree to the License Agreement 4 Select Suggested and then click Next o N QA U 9 Note To configure the printer using a static IP address using IPv6 or to configure printers using scripts select Custom and follow the on screen instructions Select Wired Network Attach and then click Next Select the printer manufacturer from the list Select the printer model from the list and then click Next Select the printer from the list of printers di
13. Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Description Sets the language of the text appearing on the display Note All languages may not be available for all printers Korean Japanese Eco Mode Minimizes the use of energy paper or specialty media Off Notes Energy i Energy Paper e Offis the factory default setting Off resets the printer to its Paper factory default settings e The Energy setting minimizes the power used by the printer Performance may be affected but not print quality e Paper minimizes the amount of paper and specialty media needed for a print job Performance may be affected but not print quality e Energy Paper minimizes the use of power and of paper and specialty media Quiet Mode Reduces the amount of noise produced by the printer Off Notes On e Off is the factory default setting e Onconfiguresthe printer to produce aslittle noise as possible Understanding printer menus 113 Menu item Run Initial setup Yes Description Instructs the printer to run the setup wizard Notes No e Yes is the factory default setting e After completing the setup wizard by selecting Done at the Country select screen the default becomes No Paper Sizes Notes us f e Initial setting is determined by your Country selection in the Metric initial setup wiza
14. Macintosh 76 from Windows 76 drawers paper installing 35 Driver Profiler 73 E Embedded Web Server 137 does not open 154 setting up e mail alerts 137 Envelope Enhance 90 envelopes loading 60 63 tips on using 77 error messages 58 too many trays attached 166 Ethernet networking Macintosh 45 Windows 45 Ethernet port 36 exit bins linking 65 exterior of the printer cleaning 129 e mail notice of low supply level 137 notice of paper jam 137 notice of paper needed 137 notice that different paper is needed 137 F factory defaults restoring printer control panel menus 139 fiber optic network setup 45 finding information 13 publications 13 Web site 13 Finishing menu 118 firmware card installing 22 flash drive 81 flash memory card installing 22 troubleshooting 173 font sample list printing 82 G General Settings menu 113 guidelines card stock 78 envelopes 77 letterhead 76 transparencies 77 H hard disk with adapter troubleshooting 173 held jobs 78 printing for Macintosh users 79 printing for Windows users 79 Help menu 128 HTML menu 127 Image menu 128 information finding 13 Insert tray lt x gt 157 Install duplex unit or cancel print job 158 Install envelope feeder or cancel print job 158 Install MICR Cartridge 159 Install output bin lt x gt or cancel print job 158 Install tray lt x gt or cancel print job 158 installation wireless network 40 42 installing options in driver 39 printer
15. Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Type setting 2 Before sending the job to print specify the correct type setting e For Windows users specify the type from Print Properties e For Macintosh users specify the type from the Print dialog THE TONER IS LOW When 88 Cartridge Low appears order a new toner cartridge THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge Troubleshooting 181 Solid color pages These are possible solutions Try one or more of the following MAKE SURE THE TONER CARTRIDGE IS PROPERLY INSTALLED Remove the toner cartridge and shake it from side to side to redistribute the toner and then reinstall it THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one If the problem continues the printer may need to be serviced For more information contact Customer Support Streaked vertical lines These are possible solutions Try one or more of the following THE TONER IS SMEARED Select another tray or feeder to feed paper for the job e From the printer control panel Paper Menu select the Default Source e For Windows users select the paper source from Print Properties e For Macintosh users select the paper source from the Print dialog and pop up menus THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge THE PAPER PATH MAY
16. Port ISP is installed in the printer the printer is assigned a new IP address The printer configurations on computers that access the printer must be updated with this new IP address in order to print to it over the network Notes e Ifthe printer has a static IP address that will stay the same then you do not need to make any changes to the computer configurations If the computers are configured to print to the printer by a network name that will stay the same instead of by IP address then you do not need to make any changes to the computer configurations If you are adding a wireless ISP to a printer previously configured for a wired connection then make sure the wired network is disconnected when you configure the printer to operate wirelessly If the wired connection remains connected then the wireless configuration will complete but the wireless ISP will not be active In the event that the printer was configured for a wireless ISP while still attached to a wired connection disconnect the wired connection turn the printer off and then turn the printer back on again This will enable the wireless ISP Only one network connection at a time is active If you want to switch the connection type between wired and wireless you must first turn the printer off connect the cable to switch to a wired connection or disconnect the cable to switch to a wireless connection and then turn the printer back on again For Windows users
17. Remote Login Timeout specifies how long a remote interface for example the Web page can remain idle before automatically logging the user off 10 minutes is the factory default setting Confidential Print menu Menu item Max Invalid PIN Off 2 10 Description Limits the number of times an invalid PIN can be entered Notes e Off is the default setting e This menu item appears only if a printer hard disk is installed e Once a limit is reached the jobs for that user name and that PIN are deleted Job Expiration Off 1 hour 4 hours 24 hours 1 week Limits the amount of time a confidential job stays in the printer before it is deleted Notes e Off is the default setting e If the Job Expiration setting is changed while confidential jobs reside on the printer RAM or printer hard disk the expiration time for those print jobs does not change to the new default value e Ifthe printer is turned off all confidential jobs held in printer RAM are deleted Understanding printer menus 111 Security Audit Log menu Export Log Menu item Description Enables an authorized user to export the security log Notes e To export the log from the printer control panel a flash drive must be attached to the printer e From the Embedded Web Server the log can be downloaded to a computer Delete Log Delete now Do not delete Configure Log Enable Audit Yes No Enable Remote Syslog Yes
18. Turn the printer power back on 56 Standard USB port disabled Try one or more of the following e Press the up or down arrow button until Y csneinue appears and then press v to clear the message The printer discards any data received through the USB port e Make sure the USB Buffer menu item is not set to Disabled 56 Standard parallel port disabled Try one or more of the following e Press the up or down arrow button until Y contigua appears and then press v to clear the message The printer discards any data received through the parallel port e Make sure the Parallel Buffer menu item is not set to Disabled 58 Too many disks installed 1 Turn the printer off 2 Unplug the power cord from the wall outlet Troubleshooting 165 3 Remove the extra disks 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 58 TOO many flash options installed Too many optional flash memory cards or too many optional firmware cards are installed on the printer Try one or more of the following e Press the up or down arrow button until Y suet appears and then press v to clear the message and continue printing e Remove extra flash options 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove extra flash options 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 58 TOO Many Trays Attached e Turn the printer off e Unplug the po
19. a specific tray Note Normal is the factory default setting Rough Envelope Texture Smooth Normal Rough Specifies the relative texture of the rough envelopes loaded in a specific tray Note Rough is the factory default setting Letterhead Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note Normal is the factory default setting Preprinted Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note Normal is the factory default setting Colored Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note Normal is the factory default setting Light Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note Normal is the factory default setting Understanding printer menus 91 Menu item Heavy Texture Smooth Normal Rough Description Specifies the relative texture of the paper loaded in a specific tray Note Normal is the factory default setting Rough Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note Rough is the factory default setting Custom lt x gt Texture Specifies the relative texture of the custom paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rou
20. bh W N O O ON Q _ mt 12 Print a network setup page and make a note of the new IP address Click 69 or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK The printer folder opens Locate the printer that has changed Note If there is more than one copy of the printer then update all of them with the new IP address Right click the printer Click Properties Click the Ports tab Locate the port in the list and then select it Click Configure Port Type the new IP address in the Printer Name or IP Address field You can find the new IP address on the network setup page you printed in step 1 Click OK and then click Close Additional printer setup 48 For Macintosh users 1 Print a network setup page and make a note of the new IP address 2 Locate the printer IP address in the TCP IP section of the network setup page You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Add the printer e For IP printing In Mac OS X version 10 5 or later a a DanS From the Apple menu choose System Preferences Click Print amp Fax Click Click IP Type in the IP address of your printer in the Address field Click Add In Mac OS X version 10 4 and earlier a O 00nmT From the Go menu choose Applications Double click Utilities Double click Printer Setup Utility or
21. bin lt x gt 160 Reattach bin lt x gt lt y gt 161 Reattach envelope feeder 161 Remove paper from lt linked set bin name gt 162 Remove paper from all bins 162 Remove paper from bin lt x gt 162 Remove paper from standard output bin 162 Unsupported disk 162 printer options troubleshooting 2 000 sheet drawer 172 envelope feeder 173 flash memory card 173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 paper trays 172 printer problems solving basic 154 printer supplies reorder application 74 printing directory list 82 font sample list 82 from flash drive 81 from Macintosh 76 from Windows 76 installing printer software 38 menu settings page 37 network setup page 38 print quality test pages 82 printing confidential and other held jobs for Macintosh users 79 for Windows users 79 printing status window 74 publications finding 13 Q Quality menu 120 R Reattach bin lt x gt 160 Reattach bin lt x gt lt y gt 161 Reattach envelope feeder 161 recycled paper using 69 recycling Dell products 135 Remove paper from lt linked set bin name gt 162 Remove paper from all bins 162 Remove paper from bin lt x gt 162 Remove paper from standard output bin 162 Repeat print jobs 78 printing for Macintosh users 79 printing for Windows users 79 replacing photoconductor kit 132 toner cartridge 131 reports viewing 138 Reports menu 97 100 Reserve print jobs 78 p
22. bracket Set the printer hard disk aside 4 Remove the metal cover from the ISP opening CELL a I e Additional printer setup 27 5 Align the posts of the plastic tee to the holes in the system board and then press downward until the tee snaps into place Be sure each post of the tee has latched completely and that the tee is seated firmly onto the system board LL 6 Install the ISP onto the plastic tee Angle the ISP over the plastic tee and then approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage LL Additional printer setup 28 7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place but do not tighten the thumbscrew at this time Additional printer setup 29 9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage LEE 10 Tighten the long thumbscrew Note Do not overtighten the thumbscrew 11 Insert the plug of the ISP interface cable into the receptacle of the system board Note The plugs and receptacles are color coded 12 Ifa printer hard disk was previously installed then attach the printer hard disk to the ISP For more information see Installing a printer hard disk
23. connections to the printer and print server to make sure they are secure For more information see the setup documentation that came with the printer Confidential and other held jobs do not print These are possible solutions Try one or more of the following PARTIAL JOB NO JOB OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data e Delete the print job and then print it again e ForPDF documents recreate the PDF and then print it again MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them Job takes longer than expected to print These are possible solutions Try one or more of the following REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts the number and complexity of images and the number of pages in the job CHANGE THE PAGE PROTECT SETTING TO OFF 1 From the printer control panel press E 2 Press the up or down arrow button until TTE appears and then press v 3 Press the up or down arrow button until Y estara Settings appears and then press V 4 Press the up or down arrow button until V semi Recovery appears and then press v Troubleshooting 169 5 Press the up or down arrow button until J page Protect appears and then press v 6 Press the up or down arrow button until Vott appears and then press Y Job prints from the wrong tray or o
24. cotton papers 200 300 Sheffield units have been engineered to work very well in laser printers despite surface texture Before using these types of paper consult your paper supplier e Suitable sheet to sheet coefficient of friction 0 4 0 6 e Sufficient bending resistance in the direction of feed Recycled paper paper of lower weight lt 60 g m 16 Ib bond and or lower caliper lt 3 8 mils 0 1 mm and paper that is cut grain short for portrait or short edge fed printers may have lower bending resistance than is required for reliable paper feeding Before using these types of paper for laser electrophotographic printing consult your paper supplier Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer for example if the paper curls excessively under normal printing conditions Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality e For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 Most label manufacturers recommend printing in a temperature range of 18 to 24 C 65 to 75 F with relative humidity between 40 and 60 e Store paper in cartons when possible on a pallet or shelf rather than on the floor e Store individual packages on a flat surface e Do not store anything on top of individual paper packages Paper and specialty media gui
25. displays only diamonds The printer self test failed Turn the printer off wait about 10 seconds and then turn the printer back on If the clock graphic and Ready do not appear then turn the printer off and contact Customer Support Jobs do not print These are possible solutions Try one or more of the following MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED e Verify that you are using the correct printer software e If you are using a USB port make sure you are running a supported operating system and using compatible printer software Troubleshooting 168 MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING e Make sure the internal print server is properly installed and that the printer is connected to the network e Print a network setup page and check that the status shows Connected If the status is Not Connected check the network cables and then try printing the network setup page again Contact your system support person to make sure the network is functioning correctly MAKE SURE YOU ARE USING A RECOMMENDED USB SERIAL OR ETHERNET CABLE MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable
26. e Make sure paper is loaded correctly e Make sure the paper or specialty media meets specifications and is not damaged e Make sure the guides are positioned correctly for the paper size loaded Troubleshooting 172 Envelope feeder These are possible solutions Try one or more of the following RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on MAKE SURE THE ENVELOPES ARE LOADED CORRECTLY 1 Adjust the envelope support for the length of envelope you are using 2 For more information see Loading the envelope feeder on page 63 CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type and paper size settings match the envelopes you are using 1 From the printer control panel Paper menu check the settings for the envelope feeder 2 Before sending the job to print specify the correct settings from the computer e For Windows users specify the settings from Print Properties e For Macintosh users specify the settings from the Print dialog MAKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY Memory card Make sure the memory card is securely connected to the printer system board Flash memory card Make sure the flash memory card is securely connected to the printer system board Hard disk with adapter Make sure the hard disk is securely connected to the printer system board Internal Solutions Port If the Internal Solutions Port ISP does not operate corre
27. exit bin 350 sheets 2 Printer control panel Not applicable 3 Multipurpose feeder 100 sheets 4 Standard tray Tray 1 250 or 550 sheets 1 Based on 75 g m 20 Ib paper Learning about the printer 14 Fully configured model CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option Feature Option Paper Capacity 1 5 bin mailbox 500 sheets 2 5 bin mailbox 500 sheets 3 Envelope feeder 85 envelopes 4 Standard tray Tray 1 250 or 550 sheets 5 Duplex unit Not applicable 6 Optional tray Tray 2 550 sheets 7 Optional tray Tray 3 550 sheets 8 Optional 2000 sheet tray Tray 4 2000 sheets 9 Caster base Not applicable 1 Based on 75 g m 20 Ib paper 2 The printer supports up to three output expander units two 5 bin mailboxes one high capacity output expander not depicted or one stapler unit not depicted 3 Optional duplex unit available for basic model with a 250 sheet standard tray Models with a 550 sheet standard tray may have an internal duplex unit Learning about the printer 15 Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to i
28. forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 3 Load the paper into the multipurpose feeder 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper 5 Press v 260 paper jam The envelope feeder feeds envelopes from the bottom of the stack The bottom envelope is jammed 1 Lift the envelope weight and then remove all the envelopes 2 If the jammed envelope cannot be pulled out lift the envelope feeder up and then out of the printer and then set it aside 3 Remove the envelope from the printer Note Ifyou cannot remove the envelope then the toner cartridge will have to be removed For more information see 200 paper jam on page 141 4 Reinstall the envelope feeder Make sure it clicks into place 5 Flex and stack the envelopes Clearing jams 149 6 Load the envelopes in the envelope feeder 7 Adjust the paper guide 8 Lower the envelope weight 9 Press v 271 279 paper jams To clear a jam in the output expander high capacity output stacker the 5 bin mailbox or the staple finisher 1 If the paper is exiting into a bin then pull the paper straight out and then press Y If not then continue with step 2 2 Pull down the output bin door or doors 3 Remove the jammed paper 4 Close the output bin door or doors 5 Press v 280 paper jams 1 Pull down the staple finisher d
29. hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board 2 Unpack the ISP and plastic tee Note Avoid touching the components on the card 3 Locate the appropriate connector on the system board x SS AS SSS SSS SSS SSS SSS SS A Note If an optional printer hard disk is currently installed then the printer hard disk must first be removed To remove the hard disk Additional printer setup 25 a Unplug the printer hard disk interface cable from the system board leaving the cable attached to the printer hard disk To unplug the cable squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out c Remove the printer hard disk by pulling it upward to unseat the standoffs LL Additional printer setup 26 d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk and then remove the
30. is needed or when maintenance is required Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears 2 From the printer control panel press the up or down arrow button until A ies appears and then press v 3 Press the up or down arrow button until Y view supplies appears and then press v The status of each supply appears Checking the status of supplies from a network computer Note The computer must be connected to the same network as the printer 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer print a network setup page and locate the IP address in the TCP IP section 2 Click Device Status The Device Status page appears displaying a summary of supply levels Ordering supplies Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Printer attached to a network 1 Type your printer IP address in your Web browser to launch the Dell Configuration Web Tool 2 Click www dell com supplies Printer attached locally to a computer 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select Printer Home 4 Choose your printer from the printer drop down list 5 Click Dell Printer Supplies Reorder Application The Order Toner Cartridges window opens 6 Choose your printer model fr
31. job press the up or down arrow button until g g p y print job p p V use Current lt Src gt appears and then press v e To cancel the current print job press the up or down arrow button until V dancel job appears and then press U e For more information press the up or down arrow button until Y show me or V re11 me more appears and then press Y Change lt input src gt to lt Custom String gt You can change the current paper source for the remainder of the print job The formatted page will print on the paper loaded in the selected tray This may cause clipping of text or images Try one or more of the following e To select the paper tray with the correct paper size or type press the up or down arrow button until Y capex Changed Continue appears and then press v e Toignore the message and print from the tray selected for the print job press the up or down arrow button until V use Current lt Src gt appears and then press lv e Tocancel the current print job press the up or down arrow button until Y canst job appears and then press U e For more information press the up or down arrow button until V snow me or V re11 me more appears and then press V Change lt input src gt to lt size gt You can change the current paper source for the remainder of the print job The formatted page will print on the paper loaded in the selected tray This may cause clipping of text or images Try
32. open the envelope support 2 Lift the envelope weight back toward the printer 3 Slide the width guide to the right 4 Prepare the envelopes for loading Flex the envelopes back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Loading paper and specialty media 63 5 Load the stack of envelopes flap side down Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Note Do not exceed the maximum stack height by forcing paper under the stack height limiter 6 Adjust the width guide to lightly touch the edge of the paper stack 7 Lower the envelope weight to touch the paper stack 8 From the printer control panel set the Paper Size and Paper Type Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies When one linked tray is empty paper feeds from the next linked tray When the Paper Size and Paper Type settings are the same for any trays the trays are automatically linked The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray except the multipurpose feeder The printer can sense A4 A5 JIS B5 Letter Legal Executive and Universal paper sizes The multipurpose feeder and trays using other paper sizes can be linked
33. or landscape orientation Orientation Specifies the orientation of a multiple page sheet Auto Note Auto is the factory default setting The printer chooses between portrait and Landscape landscape Portrait N up Border Prints a border around each page image when using N up pages sides None Note None is the factory default setting Solid Staple Job Specifies whether print jobs are stapled Off Notes On e This menu item is available only when the Staple Finisher is installed e Off is the factory default setting Print jobs are not stapled e Envelopes are not stapled Understanding printer menus 119 Menu item Description Offset Pages Stacks copies or print jobs into staggered sets in an output bin None Notes Between Jobs f ae Ha Between Copies e This menu item appears only when the Staple Finisher is installed e None is the factory default setting No pages are offset during the print job e Between Jobs offsets each print job Between Copies offsets each copy of a print job Quality menu Menu item Description Print Resolution Specifies the printed output resolution 300 dpi Note 600 dpi is the factory default setting The printer driver default is 1200 IQ 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enhances the printed quality of small fonts and graphics Off Notes Fonts Horizontally e Offis the factory default setting Vertically e Fonts applies this setting only to
34. paper size being loaded Notes e Use the size indicators on the bottom of the tray to help position the guides e For standard paper sizes lock the length guide 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the paper stack e Print side facedown for single sided printing e Print side faceup for duplex printing Note Paper must be loaded differently in the trays if an optional Staple Finisher is installed Without an optional Staple Finisher With an optional Staple Finisher Single sided printing Single sided printing Loading paper and specialty media 55 Without an optional Staple Finisher With an optional Staple Finisher Duplex two sided printing Duplex two sided printing Note Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper Do not overload the tray 6 If necessary adjust the paper guides to lightly touch the sides of the stack and lock the length guide for the paper sizes indicated on the tray 7 Insert the tray 8 Ifa different type of paper was loaded than the type previously loaded in the tray then change the Paper Type setting for the tray from the printer control panel Loading paper and specialty media 56 Loading the 2000 sheet tray 1 Pull the tray out 2 Pull up and slide the width guide to the correct posit
35. peripherals is provided by the original manufacturer including those purchased and or installed through Software amp Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Contacting Dell You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses e World Wide Web www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only e Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your email address as your password Electronic Support Service mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only support jp dell com Japan only support euro dell com Europe only e Electronic Quote Service apmarketing dell com Asian Pacific countries only sales_canada dell com Canada only Appendix 186 Warranty and Return Policy Dell Inc Dell manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for you
36. printing e Cancel the print job Press the up or down arrow button until Y cane job appears then press v Load lt input src gt with lt type gt lt size gt Try one or more of the following e Load the specified paper into the specified source to clear the message and continue printing e Cancel the print job Press the up or down arrow button until V cancel job appears and then press v Load Manual Feeder with lt Custom Type Name gt Try one or more of the following e Load the multipurpose feeder with the correct paper type and size If the printer finds a tray that has paper of the correct type it uses the paper from that tray If the printer cannot find a tray with the correct paper type it prints on the paper that is loaded in the default paper source Press the up or down arrow button until V cancel job appears and then press lv to cancel the print job Load Manual Feeder with lt Custom String gt Try one or more of the following e Load the multipurpose feeder with the correct paper type and size e Ignore the request and print on paper that is already being used in one of the trays Press the up or down arrow button until Y automatically select paper appears and then press v If the printer finds a tray that has paper of the correct type it uses the paper from that tray If the printer cannot find a tray with the correct paper type it prints on the paper that is installed in the default paper source Tro
37. rough then toner cannot fuse to it properly If paper is too smooth then it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points smoothness between 150 and 250 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 176 g m 16 47 Ib bond paper grain long paper is recommended For paper heavier than 176 g m grain short is recommended Paper and specialty media guidelines 67 Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better
38. text Both Directions e Horizontally darkens horizontal lines of text and images e Vertically darkens vertical lines of text and images e Both Directions darkens horizontal and vertical lines on text and images Toner Darkness Lightens or darkens the printed output 1 10 Notes e 8is the factory default setting e Selecting a smaller number can help conserve toner Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings maps electrical On circuit diagrams and flow charts Off Notes e Off is the factory default setting e To set Enhance Fine Lines using the Embedded Web Server type the network printer IP address in a browser window Gray Correction Adjusts the gray value of printed output Auto Note Auto is the factory default setting Off Understanding printer menus 120 Menu item Description Brightness Adjusts or darkens printed output and conserves toner 6 to 6 Notes e Ois the factory default setting e A negative value will darken text images and graphics A positive value will lighten them and conserve toner Contrast Adjusts the degree of difference between levels of gray in printed output 0 5 Notes e Ois the factory default setting e Higher settings show more difference between levels of gray Utilities menu Format Flash Yes No Menu item Description Formats the flash memory Flash memory refers to the memory added by installing a flash memory option ca
39. the device status 1 Type the printer IP address in the address field of your Web browser Note If you do not know the IP address of the printer print a network setup page and locate the IP address in the TCP IP section 2 Click the Device Status tab Setting up e mail alerts You can have the printer send you an e mail when the supplies are getting low or when the paper needs to be changed added or unjammed To set up e mail alerts 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Settings 3 Under Other Settings click E mail Alert Setup 4 Select the items for notification and type in the e mail addresses 5 Click Submit Note See your system support person to set up the e mail server Administrative support 137 Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer the network and supplies To view reports from a network printer 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Reports and then click the type of report you want to view Adjusting Power Saver Available settings range fro
40. tray to the correct positions for the paper size loaded CHECK THE PAPER Make sure you are using paper that meets the printer specifications Solid black or white streaks appear on transparencies or paper ES A gt BC DHF DEF These are possible solutions Try one or more of the following ENSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect choose a different fill pattern from your software program CHECK THE PAPER TYPE e Try a different type of paper e Use only the recommended transparencies e Ensure that the Paper Type setting matches what is loaded in the tray or feeder e Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder ENSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the toner and then reinstall it Troubleshooting 179 THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one Print is too dark ES ABC DEF These are possible solutions Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too dark the Brightness setting is too dark or the Contrast setting is too high e Change these settings from the printer control panel Quality menu e For Windows users change these settings from Print Properties e F
41. 45 wired networking using Macintosh 45 Wireless menu 103 wireless network configuration information 40 installation using Macintosh 42 installation using Windows 40 X XPS menu 122 Index 193
42. Auto IP Specifies the Zero Configuration Networking setting Yes Note Yes is the factory default setting No Enable FTP TFTP Enables the built in FTP server which allows you to send files to the printer using the Yes File Transfer Protocol No Note Yes is the factory default setting Enable HTTP Server Enables the built in Web server Embedded Web Server When this is enabled the Yes printer can be monitored and managed remotely using a Web browser No Note Yes is the factory default setting WINS Server Address Lets you view or change the current WINS Server Address Enable DDNS Lets you view or change the current DDNS setting Yes Note Yes is the factory default setting No Enable mDNS Lets you view or change the current mDNS setting Yes Note Yes is the factory default setting No DNS Server Address Lets you view or change the current DNS Server Address IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 IPv6 information Note This menu is available only for network models or printers attached to print servers This menu is available from the Network Ports menu Network Ports gt Standard Network or Network lt x gt gt Std Network Setup or Net lt x gt Setup gt IPv6 Menu item Enable IPv6 On Description Enables IPv6 in the printer Note On is the factory default setting Auto Configuration On Specifies whether the network adapter accepts the automatic IPv6 address config
43. C menu 98 AppleTalk menu 103 attaching cables 36 Bin Setup menu 96 C cables Ethernet 36 USB 36 calling Technical Support 185 canceling a job from Macintosh 83 from the printer control panel 83 from Windows 83 card stock loading 60 tips on using 78 Change lt input src gt to lt Custom String gt 155 Change lt input src gt to lt Custom Type Name gt 155 Change lt input src gt to lt size gt 155 Change lt input src gt to lt type gt lt size gt 156 Check duplex connection 156 Check tray lt x gt connection 157 checking an unresponsive printer 154 checking device status on Embedded Web Server 137 Index 188 cleaning exterior of the printer 129 Close door lt x gt 157 Close door or insert cartridge 157 Close finisher side door 157 Close finisher top cover 157 Confidential print jobs 78 printing for Macintosh users 79 printing for Windows users 79 Confidential Print menu 111 configuration information wireless network 40 configurations printer 14 Configure MP menu 89 configuring port settings 48 conserving supplies 129 contacting Technical Support 185 control panel printer 17 factory defaults restoring 139 Custom Type lt x gt changing name 66 Custom Types menu 95 D Default Source menu 86 directory list printing 82 Disk Corrupted 157 display troubleshooting display is blank 168 display shows only diamonds 168 display printer control panel 17 documents printing from
44. CK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board 2 Unpack the card Note Avoid touching any electrical components on the card 3 Holding the card by its sides align the plastic pins on the card with the holes on the system board 1 Plastic pins 2 Metal pins Additional printer setup 23 4 Push the card firmly into place Notes e The entire length of the connector on the card must touch and be flush against the system board e Be careful not to damage the connectors 5 Replace the system board cover and close the system board door Additional printer setup 24 Installing an Internal Solutions Port The system board supports one optional Internal Solutions Port ISP Install an ISP for additional connectivity options Note This task requires a flathead screwdriver CAUTION SHOCK HAZARD If you are accessing the system board or installing optional
45. ION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors An optional memory card can be purchased separately and attached to the system board To install the memory card 1 Access the system board Additional printer setup 21 2 Unpack the memory card Note Avoid touching the connection points along the edge of the card 3 Open the memory card connector latches 4 Align the notches on the memory card with the ridges on the connector 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place 6 Replace the system board cover and close the system board door Installing a flash memory or firmware card Note This task requires a flathead screwdriver Additional printer setup 22 The system board has two connections for an optional flash memory or firmware card Only one of each may be installed but the connectors are interchangeable CAUTION SHO
46. ION ES MENU cael etree sis cre tits Network Ports menu Active NIG MENU Soressi iseti in E KEEKEEKE EKOE OEO E E Standard Network or Network lt x gt MENUS ssssssssssssssssssssessessssssessscsuccsscsucssscsucssscsucssscsusssscsusessesusenssuesssessessesseeseesseesecses 99 Reports menu under the Network Ports Menu uu sssscsseessescssecsseeceesseesseecssccsseccscesseesueeessecssecseecsuecsueeseccesseeseeesnecsseeesees 100 Network Card A ddan cedcod EEEN 100 TEPIP MENU A A e a a eie eee ea Wireless MenU sssssssssssssssssessseesssees AppleTalk menu NetWare ONO RN AN A O Serial lt x gt menu SMTP Setup AA A a a A aaa TA Ne SECUTILY MENU ab Miscellaneous menu Confidential Print menu Contents 4 Security Audit L g MEN Uni etesdeustendoenBendeetesdedstendeendendecetsdenseceeseaBendeqebusdndsadedseescolpvendelnevededbenoeed 112 Set Date Time A eee 112 A iraisser iaat aii iia EEEE EAA EEE VEEE EE NEEE ana AN 113 General Settings MENU sisien a E E E EE NEE EE EE EN 113 SETUP TV CIM EPAIA EEE E AAE EETA EIEEE E EIEEE E E A E 117 FINISHING MOUS erines RE E do a ee E ds acts led alls callo lod 118 Quality Men s e E E e E N E AE OES 120 Utilities Meis lil AE A A A A A EAA 121 APS MMS NE ee ASAE AAE 122 A E e E E EE E E EEEE EEEE eE E EE E EEE AE nE EIE TE E Eain 122 PostScript Me Uan aaa dante danse sdnnviadanviasdanvsasdnnvdasdunvia dana osos AAAA EATER AE AEON CONANA ARANEA ENAA 122 PU e es a a a 123 P
47. Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job requires On it regardless of the default printer language Off Notes e Onis the factory default setting e When the Off setting is used the printer does not examine incoming data e When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS Smartswitch Sets the printer to automatically switch to PS emulation when a print job requires On it regardless of the default printer language off Notes e Onis the factory default setting e When the Off setting is used the printer does not examine incoming data e When the Offsetting is used the printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the special processing required for bidirectional Off communication following the conventions defined by the NPA protocol Auto Notes e Auto is the factory default setting e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Network Buffer Auto 3K to lt maximum size allowed gt Sets the size of the network input buffer Notes e Auto is the factory d
48. NEN NEA ANENE A 64 MIAMI UG tray Sidi a aisean 64 ONO 65 Assigning a CUSTOM Type lt X gt NAM syes eessescsesessesseeseecseessecssesssensesuecssesseeseesuecstcstecsscsseesscsuecstcssseassusecsecsseessesueestesneesseaseesseses 65 Changingia Custom Type lt x MAM vrai E ici E 66 Paper and specialty media guidelines 67 Papen QUISIERA So es oes 67 Paper Characteristics e e eo a e tate 67 Unacceptable Pa Per Odds 68 A A a E E E EE O E KA EEE ES E NATTE EAE a aias 68 Selecting preprinted forms and letterhead cocinas cren 68 Using recycled paper and other office papers sssecssssscsssccssccsseeesueecenscessesscesnecsuecesseccssscesssecsnscesseceesuscesnecessecesseeeeaseesse 69 Stoning PAP its 69 Supported paper sizes types and Welt cid 70 Paper siz s supported by the PriMter metiste siones sirios a aei aeia 70 Paper types and weights supported by the printer c oconcccoccinnnionnonssmesmse sms rms 72 Software OVOIVIOW ooooooncccccoocccccccoconcccnocononcnnccononncnoccnonncnncnocanannnns 73 Status Monitor CONE AS 73 AAA PP Doel eo Slee eTocs na 73 Dell Printer Alda 73 Dell Foner Management YAA A 74 Printing Status O o 74 Dell Printer Supplies Reorder Application sssesssesssscessscnsessscssecsnsssesessssecssscesseenesenecessessssees mess sms 74 PUNTINO rara 76 Printing are Upa 76 Printing Onis PECialty media ac e A duane Taek 76 TIPS ON USING LOLS MEA esscssscvsssck csshsss casesous
49. NOT BE CLEAR Check the paper path around the toner cartridge A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Troubleshooting 182 Clear any paper you see THERE IS TONER IN THE PAPER PATH Contact Customer Support Streaked horizontal lines These are possible solutions Try one or more of the following THE TONER IS SMEARED Select another tray or feeder to feed the paper for the job e From the printer control panel Paper Menu select the Default Source e For Windows users select the paper source from Print Properties e For Macintosh users select the paper source from the Print dialog and pop up menus THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the toner cartridge A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clear any paper you see THERE IS TONER IN THE PAPER PATH Contact Customer Support Toner fog or background shading appears on the page These are possible solutions Try one or more of the following THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge Troubleshooting 183 THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls THERE IS TONER IN THE PAPER PATH Cont
50. NetWare network number Note This can be changed only from the Embedded Web Server Select IPX Frame Types Enables the Ethernet frame type setting Ethernet 802 2 Note On is the factory default setting for all menu items Ethernet 802 3 Ethernet Type II Ethernet SNAP Packet Burst Reduces network traffic by allowing the transfer and acknowledgement of Yes multiple data packets to and from the NetWare server No Note Yes is the factory default setting NSQ GSQ Mode Specifies the NSQ GSQ Mode setting Yes Note Yes is the factory default setting L No USB menu PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes e Onis the factory default setting e When the Off setting is used the printer does not examine incoming data e When the Off setting is used the printer uses PostScript emulation if the PS SmartSwitch setting is On It uses the default printer language specified in the Setup menu if the PS SmartSwitch setting is Off Understanding printer menus 104 Menu item Description 3K to lt maximum size allowed gt Ps SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes e Onis the factory default setting e When the Off setting i
51. Note For more information on configuring 802 1X security see the Networking Guide on the Software and Documentation CD Installing the printer on a wireless network Windows Before you install the printer on a wireless network make sure that e An optional wireless card is installed in your printer e Your wireless network is set up and working properly e The computer you are using is connected to the same wireless network where you want to set up the printer Additional printer setup 40 1 Connect the power cable to the printer and then to a properly grounded electrical outlet and then turn the printer on A Make sure the printer and computer are fully on and ready 3 Click Install Printer and Software 4 Click Agree to accept the terms of the License Agreement 5 Select Suggested and then click Next 6 Click Wireless Network Attach Additional printer setup 41 7 Remove the label covering the USB port on the back of the printer Note After the printer is configured the software will instruct you to disconnect the temporary USB cable so you can print wirelessly 9 Follow the on screen instructions to complete the software installation Note Basic is the recommended path to choose Choose Advanced only if you want to customize your installation 10 To allow other computers on the wireless network to use the wireless printer follow steps 2 through 6 for each computer Installing the printer on a wir
52. PDS SR HTML menu Image menu o A avai cannes NS INN Maintaining the printer 00000000000000000000000000000000000000000000000 129 Cleaning the extenor of The PAN oasis Nos 129 SONO SUP IN Ss AS ASA AA 129 CONSERVING SUP sossssresstassivioscennsadertecanaiaanonedonanoueatoan abe Aaomemmaeana onan RE ERR RRR a 129 Checking thestatus Of SUD BIIES ooo 130 Checking the status of supplies from the printer control PANE l uu essseesssssessssescesecccssccsseccssscceseccessccesneeseceeseeeessees 130 Checking the status of supplies from a network COMPUTED 0 ecccesscsssscccssccesseesssecerscccssscessscesusecesseeesnccesneesueecerseeesaeees 130 Ordering A II A MUON a ORDO MORE LALOR aT en SN Te 130 Printer attached toa NetWork sscsasscesvsswcsavastssavassvoasessvocovantasnuavossvanvocovastoaanaaoaseasiocavastougnaasbasdoevocpvastousvassbisusdentavasesistasebioatine 130 Printer attached locally to a COMPUTED ssssssssssssssssssessssseesssseceseeeeeececeeeecesssssssssssessssstesssteeesseeeeeseeeoseeeeeeeeeeeseseeeeesseeessssesssssesss 130 Replacing SUPPIieS ccssscssssssssesssccscssssssessscesessccssscussussssccssscsuccsssssecsucsuccsscessessssucssuccsseassscesecsucsucssucessceascusssucesscencessees 131 Replacing the tone cati n 131 Replacing the photoconductor Kit sssrinin sssr issoro ienien rre 132 Recycling Dell POQUER di 135 MOVING the Pt ER 135 Bd OO the Printeri eoan ENA A N EAA E E AREER EREA i 135 Moving the printer to anothe
53. Print Center From the Printer List click Add Click IP Type in the IP address of your printer in the Address field Click Add e For AppleTalk printing In Mac OS X version 10 5 a 0 QA TJ From the Apple menu choose System Preferences Click Print amp Fax Click Click AppleTalk Select the printer from the list Click Add In Mac OS X version 10 4 and earlier a JOA DQn From the Go menu choose Applications Double click Utilities Double click Print Center or Printer Setup Utility From the Printer List click Add Choose the Default Browser tab Click More Printers From the first pop up menu choose AppleTalk From the second pop up menu select Local AppleTalk zone Additional printer setup 49 i Select the printer from the list j Click Add Setting up serial printing In serial printing data is transferred one bit at a time Although serial printing is usually slower than parallel printing it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available After installing the serial port or communication COM port you will need to configure the printer and the computer so they can communicate Make sure you have connected the serial cable to the COM port on your printer 1 Set the parameters in the printer a b c d e From the printer control panel navigate to the menu
54. Support telephone numbers and hours of operation for e Documentation your region or country can be found on the Support Web site e Driver downloads e Product upgrades Have the following information ready when you contact e support so that they may serve you faster e Service call and repair information PP y may y e Order status e Live chat support e Service Tag e Express Service Code Note The Service Tag and Express Service Code appear e E mail r SUPRON on labels located on your printer e Telephone support Learning about the printer 13 What are you looking for e Software and Drivers Certified drivers for my printer and installers for Dell printer software Readme files Last minute technical changes or advanced technical reference material for experienced users or technicians Find it here Software and Documentation CD Supplies and accessories for my printer Replacement cartridges Dell Printer Supplies Web site dell com supplies You can purchase printer supplies online by telephone or in select retail stores Safety information for preparing to operate my printer Regulatory information Warranty information Product Information Guide Dell Printers Product Information Guide Note The Product Information Guide may not be available in your country or region Printer configurations Basic model Feature Paper Capacity 1 Standard
55. Turn the printer off 2 Unplug the printer 3 Check the connection between the option and the printer MAKE SURE THE OPTION IS INSTALLED CORRECTLY Troubleshooting 171 MAKE SURE THE OPTION IS SELECTED From the computer you are printing from select the option For more information see Updating available options in the printer driver on page 39 Paper trays These are possible solutions Try one or more of the following MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray 2 Check for paper jams or misfeeds 3 Make sure paper guides are aligned against the edges of the paper 4 Make sure the paper tray closes properly RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY Solving 2 000 sheet drawer problems Try one or more of the following THE ELEVATOR TRAY IS NOT WORKING PROPERLY e Make sure the printer is properly connected to the 2 000 sheet drawer e Make sure the printer is turned on e Make sure that the power cord is plugged firmly into the back of the 2 000 sheet drawer e If the tray is empty then load paper in the tray e Clear any jams THE PAPER FEED ROLLERS DO NOT TURN TO ADVANCE PAPER e Make sure the printer is properly connected to the 2 000 sheet drawer e Make sure the printer is turned on THE PAPER CONSISTENTLY JAMS IN THE DRAWER e Flex the paper e Make sure the drawer is properly installed
56. UE TO HIGH HUMIDITY e Load paper from a fresh package e Store paper in its original wrapper until you use it Troubleshooting 177 Print irregularities These are possible solutions Try one or more of the following THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY e Load paper from a fresh package e Store paper in its original wrapper until you use it CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Type setting 2 Before sending the job to print specify the correct type setting e For Windows users specify the type from Print Properties e For Macintosh users specify the type from the Print dialog CHECK THE PAPER Avoid textured paper with rough finishes THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded replace the toner cartridge THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser Repeating defects These are possible solutions Try one or more of the following Troubleshooting 178 Replace the transfer roller if the defects occur every 58 7 mm 2 31 in Replace the photoconductor if the defects occur every 44 mm 1 73 in Replace the fuser if the defects occur every e 78 5 mm 3 09 in e 94 2 mm 3 71 in Skewed print These are possible solutions Try one or more of the following CHECK THE PAPER GUIDES Move the guides in the
57. act Customer Support Toner rubs off These are possible solutions Try one or more of the following CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Type setting 2 Before sending the job to print specify the correct type setting e For Windows users specify the type from Print Properties e For Macintosh users specify the type from the Print dialog CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper menu make sure the Paper Texture setting matches the paper loaded in the tray Toner specks These are possible solutions Try one or more of the following THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge Troubleshooting 184 THERE IS TONER IN THE PAPER PATH Contact Customer Support Transparency print quality is poor Try one or more of the following CHECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Type setting 2 Before sending the job to print specify the correct type setting e For Windows users specify the type from Print Properties e For Macintosh users specify the type from the Print dialog Uneven print density Example Cause Solution N Toner cart
58. al Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and options can be safely moved to another location by following these precautions e Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the options must have a surface able to support the dimensions of the options e Keep the printer in an upright position Maintaining the printer 135 e Avoid severe jarring movements Shipping the printer When shipping the printer use the original packaging or call the place of purchase for a relocation kit Maintaining the printer 136 Administrative support Using the Embedded Web Server If the printer is installed on a network the Embedded Web Server is available for a range of functions including e Viewing a virtual display of the printer control panel e Checking the status of the printer supplies e Configuring printer settings e Configuring network settings e Viewing reports To access the Embedded Web Server type the printer IP address into the address field of your Web browser Checking the device status From the Device Status page of the Embedded Web Server it is possible to see tray settings the level of toner in the toner cartridge the percentage of life remaining in the photoconductor kit and capacity measurements of certain printer parts To access
59. allel cable ENA Netmask Note This menu item is available only if the printer is attached to an external print ENA Gateway server through a parallel port J Serial lt x gt menu This menu appears only if an optional serial card is installed Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received On through a serial port requires it regardless of the default printer language Off Notes e On is the factory default setting e When the Off setting is used the printer does not examine incoming data e When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off Understanding printer menus 107 Menu item Description Ps SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received On through a serial port requires it regardless of the default printer language Off Notes e On is the factory default setting e When the Off setting is used the printer does not examine incoming data e When the Off setting is used the printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the special processing required for bidirectional On communication follow
60. aper Size menu appears Press Lv again The Paper Type menu appears Press the left or right arrow button until e tom Type lt x gt oranother custom name appears and then press V Submitting selection appears followed by Paper Menu Verify that the correct Paper Type is associated with the custom name Note Plain Paperis the factory default Paper Type associated with all Custom Type lt x gt names and user defined custom names a From the Paper menu press the up or down arrow button until Y custom Types appears and then press v b Press the up or down arrow button until y appears next to the custom paper type name and then press v c Press the up or down arrow button until J appears next to the Paper Type setting you want and then press v Submitting selection appears Changing a Custom Type lt x gt name If the printer is on a network you can use the Embedded Web Server to define a name other than Custom Type lt x gt for each of the custom paper types that are loaded When a Custom Type lt x gt name is changed the menus display the new name instead of Custom Type lt x gt To change a Custom Type lt x gt name 1 n Bb Y N Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer print a network setup page and locate the address in the TCP IP section Click Settings Click Paper Menu C
61. bles going into the printer Available internal options e Memory cards e Firmware cards e Printer hard disk e Internal Solutions Ports ISP All of these options may not be available For more information contact the place where you purchased the printer Accessing the system board to install internal options Note This task requires a flathead screwdriver A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the system board door Additional printer setup 19 2 Loosen the screws on the system board cover 3 Remove the system board cover 4 Use the illustration below to locate the appropriate connector Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors Additional printer setup 20 LL Firmware and flash memory card connectors Memory card connector 2 3 Printer hard disk connector installing a memory card Note This task requires a flathead screwdriver A CAUT
62. ch increments e 356 mm is the international factory default setting Millimeters can be increased in 1 mm increments Feed Direction Specifies the feed direction if the paper can be loaded in either direction Short Edge Notes Long Edge e Short Edge is the factory default setting e Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray Bin Setup menu Menu Item Description Output Bin Specifies the default output bin Standard Bin Note Standard Bin is the factory default setting Bin lt x gt Configure Bins Specifies configuration options for output bins Mailbox Notes Link Mail Overflow e Mailbox is the factory default setting Link Optional e Binsassigned the same name are automatically linked E unless Link Optional is selected Type Assignment The Mailbox setting treats each bin as a separate mailbox e The Link setting links together all available output bins The Link Optional setting links together all available output bins except the standard bin and only appears when at least two optional bins are installed The Type Assignment setting assigns each paper type to an output bin or linked bin set Understanding printer menus 96 Menu Item Description Overflow Bin Specifies an alternate output bin when a designated bin Mailbox is full Link Note Standard Bin is the factory default setting Mail Overflow Link Optional Type Assignmen
63. cifies whether blank separator sheets are inserted Notes e None is the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On If Collation is set to Off a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of the print job This setting is useful when printing transparencies or inserting blank pages ina document for notes Separator Source Tray lt x gt Multi Purpose Feeder Specifies the paper source for separator sheets Notes e Tray 1 standard tray is the factory default setting e From the Paper menu Configure MP must be set to Cassette in order for Multi Purpose Feeder to appear as a menu setting N up pages side Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Specifies that multiple page images be printed on one side of a sheet of paper Notes e Off is the factory default setting e The number selected is the number of page images that will print per side N up Ordering Horizontal Reverse Horizontal Reverse Vertical Specifies the positioning of multiple page images when using N up pages sides Notes e Horizontal is the factory default setting Vertical e Positioning depends on the number of images and whether the images are in portrait
64. ctive NIC Standard Network Standard USB Menu Parallel Menu Serial lt x gt SMTP Setup Help Print All Print Quality Printing Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Supplies Guide 2 Depending on the printer setup this menu item appears as Network Setup Page or Network lt x gt Setup Page 3 Only appears if there is an installed or mounted flash device 4 Depending on the printer setup this menu item appears as Standard Network or Network lt x gt Understanding printer menus 85 Paper menu Default Source menu Menu item Default Source Tray lt x gt MP Feeder Envelope Feeder Manual Paper Manual Env Paper Size Type menu Tray lt x gt Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Description Sets a default paper source for all print jobs Notes e Tray 1 standard tray is the factory default setting e Only an installed paper source will appear as a menu setting e A paper source selected by a print job will override the Default Source setting for the duration of the print job e lfthe same size and type of paper are in two trays and the Paper Size and Paper Type settings match then the trays are automatically linked When one tray is empty the job prints using the linked tray e From the Paper menu Configure MP must be set to Cassette in order for MP Feeder to appear as a menu settin
65. ctly then these are possible solutions Try one or more of the following CHECK THE ISP CONNECTIONS e Make sure the ISP is securely attached to the printer system board e Make sure the cable is securely connected to the correct connector CHECK THE CABLE Make sure you are using the correct cable and that it is securely connected Troubleshooting 173 MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information about installing software for network printing see the Networking Guide on the Software and Documentation CD Solving paper feed problems Paper frequently jams These are possible solutions Try one or more of the following CHECK THE PAPER Use recommended paper and specialty media For more information see the chapter about paper and specialty media guidelines MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY e Load paper from a fresh package e Store paper in its original wrapper until you use it Paper jam message remains after jam is cleared 1 Clear jammed paper from the entire paper path 2 Press the up or down arrow button until J Batis appears and then press v Page that jammed does not repr
66. delines 69 Supported paper sizes types and weights The following tables provide information on standard and optional paper sources and the types of paper they support Note Foran unlisted paper size select the closest larger listed size Paper sizes supported by the printer Dimensions 250 or 550 Optional Multi Duplex unit Envelope sheettrays 2000 sheet purpose feeder standardor tray feeder optional A4 210 x 297 mm y y y y X 8 3 x 11 7 in A5 148 x 210 mm y X y X X 5 8 x 8 3 in A612 105 x 148 mm y X y X X 4 1 x 5 8 in JIS B5 182x257mm J X y X X 7 2 x 10 1 in Letter 216 x 279 mm y y y y X 8 5 x 11 in Legal 216 x 356 mm y y y y X 8 5 x 14 in Executive 184 x 267 mm y X y y X 7 3 x 10 5 in Oficio 216 x 340 mm y X y y X 8 5 x 13 4 in Folio 216x330mm J X y y X 8 5 x 13 in Statement 140x216mm J X y X X 5 5 x 8 5 in This size appears in the Paper Size menu only when the paper source does not support size sensing or when size sensing is turned off 2 Only the standard exit bin supports this size 3 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application 4 To support duplexing the Universal width must be between 210 mm 8 267 in and 215 9 mm 8 5 in Universal length must be between 279 4 mm 11 in and 355 6 mm 14 in y Paper and specialty media guideli
67. dge is missing or not installed correctly Insert the cartridge and then close all doors and covers Close finisher side door Close the finisher side door to clear the message Close finisher top cover Close the finisher top cover to clear the message Disk Corrupted The printer attempted to recover a disk but was not able to do so Format Disk appears Press v to reformat the disk Note Reformatting the disk deletes all the files currently stored on the disk Insert tray lt x gt Insert the specified tray into the printer Troubleshooting 157 Install output bin lt x gt or cancel print job Try one or more of the following e Install the specified bin 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the specified bin 4 Connect the power cord to a properly grounded outlet 5 Restart the printer e Cancel the current job Install duplex unit or cancel print job Try one or more of the following e Install the duplex unit 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the duplex unit 4 Connect the power cord to a properly grounded outlet 5 Restart the printer e Cancel the print job Press the up or down arrow button until J Cancel job appears and then press Install envelope feeder or cancel print job Try one or more of the following e Install the envelope feeder 1 Turn the printer off 2 Unplug the power cord from the wa
68. e Paper Envelopes Transparencies gt Avoid touching the print side of transparencies Be careful not to scratch them Loading paper and specialty media 61 5 Load the paper or specialty media Slide the stack gently into the multipurpose feeder until it comes to a stop Without an optional Staple Finisher With an optional Staple Finisher Duplex two sided printing Duplex two sided printing Notes e Do not exceed the maximum stack height by forcing paper under the stack height limiter e Do not load or close the printer while a job is printing e Load only one size and type of media at a time e Load envelopes with the flap side down and to the left as shown on the tray Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 6 Adjust the width guide to lightly touch the edge of the paper stack Make sure the paper fits loosely in the multipurpose feeder lies flat and is not bent or wrinkled 7 From the printer control panel set the Paper Size and Paper Type Loading paper and specialty media 62 Loading the envelope feeder 1 Adjust the envelope support for the length of envelope you are loading e Short envelopes Fully close the envelope support e Medium length envelopes Extend the envelope support to the middle position e Long envelopes Fully
69. e Off setting is used the printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the special processing required for bidirectional On communication following the conventions defined by the NPA protocol Off Notes Auto e Auto is the factory default setting e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Parallel Buffer Disabled Auto 3K to lt max size allowed gt Sets the size of the parallel input buffer Notes e Auto is the factory default setting e The Disabled setting turns off job buffering Any jobs already buffered on the disk are printed before normal processing is resumed The parallel buffer size setting can be changed in 1K increments e The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Parallel Buffer disable or reduce the size of the USB serial and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Advanced Status On Off Enables bidirectional communication through the parallel port Notes e On is the facto
70. e again after viewing the Readme file e Click Continue after viewing the license agreement and then click Agree to accept the terms of the agreement h Select a Destination and then click Continue From the Easy Install screen click Install Q h Type the user password and then click OK All necessary software is installed on the computer i Click Restart when installation is complete 2 Add the printer a For IP printing In Mac OS X version 10 5 or later 1 From the Apple menu choose System Preferences 2 Click Print amp Fax Additional printer setup 44 3 Click 4 Click IP 5 Type in the IP address of your printer in the Address field 6 Click Add In Mac OS X version 10 4 and earlier From the Finder desktop choose Go gt Applications Double click the Utilities folder Locate and double click Printer Setup Utility or Print Center From the Printer List choose Add Click IP Type in the IP address of your printer in the Address field 7 Click Add b For AppleTalk printing Dn PWN In Mac OS X version 10 5 1 From the Apple menu choose System Preferences Click Print amp Fax Click Click AppleTalk Select the printer from the list Click Add au BWN In Mac OS X version 10 4 From the Finder desktop choose Go gt Applications Double click the Utilities folder Locate and double click Print Center or Printer Setup Utility From the Printer List choose Add Choose the
71. e exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove paper from the standard exit bin 3 Dampen a clean lint free cloth with water Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer making sure to include the standard exit bin Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the paper support and standard exit bin are dry before beginning a new print job Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust Conserving supplies There are some settings you can change from the printer control panel that will help you conserve toner and paper For more information see Supplies menu Quality menu and Finishing menu If you need to print several copies you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies Maintaining the printer 129 Checking the status of supplies A message appears on the display when a replacement supply item
72. e setting 53 paper and specialty media loading paper size detecting 52 paper drawers installing 35 paper feed troubleshooting message remains after jam is cleared 174 page that jammed does not reprint 174 paper jams avoiding 140 Index 190 paper jams clearing 200 141 201 142 260 149 271 279 150 280 150 Paper Loading menu 94 paper size detecting size sensing 52 Paper Size Type menu 86 paper sizes supported by the printer 70 Paper Texture menu 90 paper types duplex support 72 supported by printer 72 where to load 72 Paper Weight menu 92 Parallel menu 106 PCL Emul menu 123 PDF menu 122 photoconductor kit replacing 132 port settings configuring 48 PostScript menu 122 Power Saver adjusting 138 PPDS menu 125 print job canceling from Macintosh 83 canceling from the printer control panel 83 canceling from Windows 83 print quality test pages printing 82 print quality troubleshooting blank pages 175 clipped images 176 ghost images 176 gray background 176 poor transparency quality 185 print irregularities 178 print is too dark 180 print is too light 181 print quality test pages 175 repeating defects 178 skewed print 179 solid black streaks 179 solid color pages 182 solid white streaks 179 streaked horizontal lines 183 streaked vertical lines 182 toner fog or background shading 183 toner rubs off 184 toner specks 184 uneven print density 185 print troubleshooting held jobs do not print 169 incorrect charac
73. e you looking for Find it here Initial setup instructions Setup documentation The setup documentation e Connecting the printer came with the printer e Installing the printer software Additional setup and instructions for using the printer User s Guide The User s Guide is available on the e Selecting and storing paper and specialty media Software and Documentation CD Quick Reference The Quick Reference is available on the Software and Documentation CD under View Additional Documentation e Loading paper e Performing printing depending on your printer model Configuring printer settings For updates check our Web site at support dell com Viewing and printing documents and photos Setting up and using printer software Setting up and configuring the printer on a network depending on your printer model Caring for and maintaining the printer Troubleshooting and solving problems e Convenient reference sheet to keep near the printer Help using the printer software Windows or Mac Help Open a printer software program or application and then click Help Click O to view context sensitive information Notes e The Help installs automatically with the printer software e The printer software is located in the printer Program folder or on the desktop depending on your operating system The latest supplemental information updates and technical Dell Support Web site support dell com support
74. ed in the default paper source e Cancel the print job Press the up or down arrow button until Y cancer job appears and then press v Load staples Try one or more of the following e Replace the specified staple cartridge in the finisher e Press the up or down arrow button until V matinu appears and then press v to clear the message and continue printing e Cancel the print job Press the up or down arrow button until Y canes job appears and then press V Reattach bin lt x gt Try one or more of the following e Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the specified bin 4 Reattach the bin Troubleshooting 160 5 Connect the power cord to a properly grounded outlet 6 Restart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the specified bin 4 Contact Customer Support Press the up or down arrow button until Vat appears and then press Y to clear the message and print without using the specified bin Reattach bin lt X gt lt y gt Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the specified bins 4 Reattach the bins 5 Connect the power cord to a properly grounded outlet 6 R
75. eecssecsueeeacceseeeseeesseess 179 A A SON 180 A A 181 SOM EMI asi 182 Contents 8 ui NN RS 182 Streaked oz is 183 Toner fog or background shading appears ON the Page ssssssccsssscssesccnecseesnccesneecssecessceeesccesssecsneesseeesseceesneeeseeeesees 183 TONES ii dde 184 A bad vebuecavebaesdnebandee N A EA E 184 Transparency print quality 1S HOOF iii ida ES EEE deals iaa 185 UNEVEN PANA ecc E A RR RRE A E EE 185 Contacting Technical SUPDOFG snsssesissiii n anaE a E AAAA ARNE RENEE 185 APPEND Costar REE es re E N 186 Contents 9 10 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations A CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions Use care when you replace a lithium battery A CAUTION POTENTIAL INJURY There is a danger of explosion if a lithium battery is incorrectly replaced Replace it only with the same or an equivalent type of lithium battery D
76. efault setting e The value can be changed in 1K increments e The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel and USB buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Mac Binary PS On Off Auto Sets the printer to process Macintosh binary PostScript print jobs Notes e Auto is the factory default setting e The Off setting filters print jobs using the standard protocol e The On setting processes raw binary PostScript print jobs Understanding printer menus 99 Menu item Description Std Network Setup For descriptions and settings of the network setup menus see the following Reports e Reports menu under the Network Ports menu on page 100 Network Card e Network Card menu on page 100 TCPAP e TCP IP menu on page 101 WWG e IPv6 menu on page 102 ee e Wireless menu on page 103 APRIETA e AppleTalk menu on page 103 NetWare e e Net lt x gt Setup e NetWare menu on page 104 Reports Note The Wireless menu appears only when the printeris connected to a wireless Network Card newer TCP IP IPv6 Wireless Apple Talk NetWare Reports menu under the Network P
77. eless network Macintosh Before you install the printer on a wireless network make sure that e An optional wireless card is installed in your printer e Your wireless network is set up and working properly e The computer you are using is connected to the same wireless network where you want to set up the printer Additional printer setup 42 Prepare to configure the printer 1 Locate the printer MAC address on the sheet that shipped with the printer Write the last six digits of the MAC address in the space provided below MAC address 2 Connect the power cable to the printer and then to a properly grounded electrical outlet and then turn the power on 9 ee Enter the printer information 1 Access the AirPort options In Mac OS X version 10 5 or later a From the Apple menu choose System Preferences b Click Network c Click AirPort In Mac OS X version 10 4 and earlier a From the Finder desktop choose Go gt Applications b From the Applications folder double click Internet Connect c From the toolbar click AirPort 2 From the Network pop up menu select print server xxxxxx where the x s are the last six digits of the MAC address located on the MAC address sheet 3 Open the Safari browser 4 From the Bookmarks drop down menu select Show 5 Under Collections select Bonjour or Rendezvous and then double click the printer name Note The application is referred to as Rendezvous in Mac OS X versio
78. emains in effect until a new setting is saved or until factory defaults are restored e Settings chosen from a software program can also change or override the user default settings selected from the printer control panel 4 Keypad Enter numbers or symbols on the display Back Returns the display to the previous screen 6 Indicator light Indicates the printer status e Off The power is off e Blinking green The printer is warming up processing data or printing e Solid green The printeris on but idle e Solid red Operator intervention is needed Learning about the printer 17 Item Description 7 Stop Stops all printer activity x A list of options is offered once Stopped appears on the display 8 Menu Opens the menu index E Note The menus are available only when the printer is in the Ready state 9 USB port Insert a flash drive into the front of the printer to print saved files Note Only the front USB port supports flash drives OOOO Learning about the printer 18 Additional printer setup Installing internal options CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any ca
79. envanudsanasy ovsnabs canvass AS 76 MPA USING transpare sd ed dobar o dE 77 TAO A id 77 TIPS ON USA dls ainia 78 TIPO USA AIR Roe 78 Printina confidentialland other held jobs sassususocudsanuunndensasaounemaesonon onan soon sa 78 Contents 3 HONding JOBS IN ThE tii iii 78 Printing confidential and other held jObS csssssssssssssssssssssssessssssssssssssssssssussssessscssnsesusssssssaseessessusesuscssssseseessessnesseessaesees 79 PRINTS 81 P inting information PAIS A ii 82 PINTADA OM li ad 82 Printing a directory lidia iia 82 Printing the print quality test pages 0 ssssesscsscsseesseecsecssseeseecssecssecesscsssecseecsuecssecessessseeseecsuessseesseesseesueecssecsseesseesseesseesseesses 82 Canceling SS AAA A A A A 83 Canceling a print job from the printer control panel on essessssescseeccenecesssecsessecsssccessccesnscessseesusccesseesueccsuecesseeeesseeeaseeese 83 Canceling a print job from the COMPUtEL ceesssessssescssesceececssecsssssecsssccssecessnccssueesssecessecesuscesusecsseecssecessuceesnecsssceenseeesseeetse 83 Understanding printer Menus 000000000000000000000000000000000000000 85 Menta A On pit 85 Paper Li aida 86 De iaa 86 Paper Size Type MENU a 86 A O Envelope Enhance ssssssssssssssss Substitute Size menu AS AA estan aA AAA Paper Weight Mela lona Paper Loading menu CUSTOM TV DES MENi oo iia Universal Setup A a RN 95 Bin Setup aa Ua aelo naa 96 PRE P
80. erties settings to make sure the print job is requesting the correct paper size and type For Macintosh users check the Print dialog settings to make sure the print job is requesting the correct paper size and type Check that the paper size is correctly set For example if the MP Feeder Size is set to Universal make sure the paper is large enough for the data being printed Cancel the current print job Press the up or down arrow button until V cancel job appears and then press U 35 Insufficient memory to support Resource Save feature Try one or more of the following e Press the up or down arrow button until Y cont inue appears and then press Y to disable Resource Save and continue printing e To enable Resource Save after receiving this message make sure the link buffers are set to Auto and then exit the menus to activate the link buffer changes When Ready appears enable Resource Save e Install additional memory 37 Insufficient memory to collate job Try one or more of the following e Press the up or down arrow button until Vesta appears and then press Y to print the portion of the job already stored and begin collating the rest of the print job e Cancel the current print job Press the up or down arrow button until Vrana job appears and then press v 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following e Press the up or down arrow button until Nee ee appea
81. es e Auto is the factory default setting e The Off setting filters print jobs using the standard protocol e The On setting processes raw binary PostScript print jobs USB With ENA ENA Address ENA Netmask ENA Gateway Sets the network address netmask or gateway information for an external print server that is attached to the printer using a USB cable Note This menu item is available only if the printer is attached to an external print server through the USB port a Understanding printer menus 105 Parallel menu This menu appears only if an optional parallel card is installed Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received On through a parallel port requires it regardless of the default printer language Off Notes e On is the factory default setting e When the Off setting is used the printer does not examine incoming data e When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off Ps Smartswitch Sets the printer to automatically switch to PS emulation when a print job received On through a parallel port requires it regardless of the default printer language Off Notes e On is the factory default setting e When the Off setting is used the printer does not examine incoming data e When th
82. es the setting in the Finishing menu Troubleshooting 170 REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk Unexpected page breaks occur Increase the Print Timeout value 1 From the printer control panel press E 2 Press the up or down arrow button until Ysevdage appears and then press Y 3 Press the up or down arrow button until V donarai Settings appears and then press ly 4 Press the up or down arrow button until Y inesiod appears and then press v 5 Press the up or down arrow button until Y print Timeout appears and then press V 6 Press the up or down arrow button until the value you want appears and then press v Solving option problems Settings chosen from the software program or application can change or override settings chosen from the printer control panel If an option is not functioning then make sure it is selected in the software as well as the printer control panel Option does not operate correctly or quits after it is installed These are possible solutions Try one or more of the following RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1
83. ess the up or down arrow button until Y carga job appears and then press U 52 Not enough free space in flash memory for resources Try one or more of the following e Press the up or down arrow button until Vs appears and then press Y to stop the defragment operation and continue printing Downloaded fonts and macros not previously stored in flash memory are deleted e Delete fonts macros and other data stored in flash memory e Upgrade to a larger capacity flash memory card Troubleshooting 164 53 Unformatted flash detected Try one or more of the following e Press the up or down arrow button until Vesta appears and then press Lv to stop the defragment operation and continue printing e Formatthe flash memory Ifthe error message remains the flash memory may be defective and require replacing 54 Standard network software error Try one or more of the following e Press the up or down arrow button until y contas appears and then press LY to clear the message e Turn the printer off and then back on to reset the printer e Upgrade flash the network firmware in the printer or print server 55 Unsupported option in slot lt x gt lt x gt is a slot on the printer system board Try one or more of the following 1 Turn the printer power off 2 Unplug the power cord from the wall outlet 3 Remove the unsupported option card from the printer system board 4 Connect the power cord to a properly grounded outlet 5
84. esseeeesnees 166 58 T00 Many Trays Attached cuicos mic escritas iii 166 59 INGOM Patil DUP eres r cease i shasced ce dasa sceg tase ance ances ana can ue kasha cae can eve diet A iaa 166 59 Incompatible Envelope tec Fssicssarsicsvaveisuesssicesasnicoonssccucvescectavescconsstansasedecetenbacousvbansrsdesestadecvendcauesasdedecualadenes dais dota 166 59 Incompatible output DiN Sii adan ensenada ASE SEEE EOE ERAEN S ES EEEE asa intita aSa 166 59 INCOM Patible tray lt x drenerer i E E diia 167 Od Defective di docu tava tuccnausavouscnnsesecesectusasnsbecueseeaueluxaewivlas 167 80 ROUTINE maintenance needed ssnin sasssos sesvsndvastanssussgnn sdevascvasuasconsenbsoasvascbasuascadasasssbebascdissaiend 167 Contents 7 84 PC Kit lifE Waring anestesista eiieeii Galan diia 167 BA Re A RR 167 88 Cartridge Wicca aida aida ea dd iii 167 BES Y Replace Cart hCG dida 167 1565 Emulation error load emulation OptiON cc occoncinomnmsmmmmm menear serenos 168 SOMA printing PI oo 168 Multiple language PDFs do not priWt canncooconmomssmmnsimeomesme memes srrrsronrensressre ss 168 Printer control panel display is blank or displays only diamONdS connconuconoonnnnonnssnsmsmmee mee 168 TA O A O 168 Confidential and other held jobs do not Print sescssscssesccssssccsseecssecesseccsssccesseesssecessceessseesnscesncesseeessuceesneeesneeesseeeeasees 169 Job takes longer than expected to print nsesssssssescsesscssecsscesseenessssce
85. estart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the specified bins 4 Contact Customer Support Press the up or down arrow button until esas appears and then press Lv J to clear the message and print without using the specified bins Reattach envelope feeder Try one or more of the following e Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the envelope feeder 4 Reattach the envelope feeder 5 Connect the power cord to a properly grounded outlet 6 Restart the printer Troubleshooting 161 If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the envelope feeder 4 Contact Customer Support e Press the up or down arrow button until V contas appears and then press LY to clear the message and print without using the envelope feeder Remove paper from standard output bin Remove the stack of paper from the standard exit bin Remove paper from bin lt x gt Remove the paper from the specified bin The printer automatically senses paper removal and resumes printing If removing the paper does not clear the message then press the up or down arrow button until V continue appears and then press V Remove paper from all bins Output bins have reached their capacity
86. et before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts A CAUTION POTENTIAL INJURY Do not twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If the power cord is misused a risk of fire or electrical shock results Inspect the power cord regularly for signs of misuse Remove the power cord from the electrical outlet before inspecting it Safety information 11 Refer service or repairs other than those described in the user documentation to a professional service person A CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding Safety information 12 Learning about the printer Finding information about the printer What ar
87. ex Card Stock as the paper type Off Note Off is the factory default setting Labels Loading Determines whether 2 sided printing occurs for all jobs that specify Duplex Labels as the paper type Off Note Off is the factory default setting Vinyl Labels Loading Determines whether 2 sided printing occurs for all jobs that specify Duplex Vinyl Labels as the paper type Off Note Off is the factory default setting Bond Loading Determines whether 2 sided printing occurs for all jobs that specify Duplex Bond as the paper type Off Note Off is the factory default setting Letterhead Loading Determines whether 2 sided printing occurs for all jobs that specify Duplex Letterhead as the paper type Off Note Off is the factory default setting Preprinted Loading Determines whether 2 sided printing occurs for all jobs that specify Duplex Preprinted as the paper type Off Note Off is the factory default setting Colored Loading Determines whether 2 sided printing occurs for all jobs that specify Duplex Colored as the paper type Off Note Off is the factory default setting Light Loading Determines whether 2 sided printing occurs for all jobs that specify Duplex Light as the paper type Off Note Off is the factory default setting Heavy Loading Determines whether 2 sided printing occurs for all jobs that specify Duplex Heavy as the paper type Off Note Off is the factory default setting Notes e Duplex sets the printer default to 2 sided printing for e
88. f tif pcx xps and dcx Notes e High speed flash drives must support the full speed USB standard Flash drives supporting only USB low speed capabilities are not supported e Flash drives must support the FAT File Allocation Tables system Flash drives formatted with NTFS New Technology File System or any other file system are not supported e Before printing an encrypted pdf file enter the file password from the printer control panel e You cannot print files for which you do not have printing permissions 1 Make sure the printeris on and Ready appears 2 Inserta flash drive into the front USB port Notes e Ifyou insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores it e If you insert the flash drive while the printer is printing other jobs then Printer Busy appears After the other jobs are processed you may need to view the held jobs list to print documents from the flash drive 3 Press the up or down arrow button until y appears next to the document you want to print and then press v Note Folders found on the flash drive appear as folders File names are appended by the extension type for example jpo 4 Press V to print one copy or enter the number of copies using the keypad and then press Y to initiate the print job Note Do not remove the flash drive from the printer until the document has finished printing If you leave the flas
89. facturer or vendor to ensure transparencies are able to withstand temperatures up to 230 C 446 F without melting discoloring offsetting or releasing hazardous emissions Use transparencies that are 138 146 g m 37 39 Ib bond in weight To prevent print quality problems avoid getting fingerprints on the transparencies Before loading transparencies fan the stack to prevent sheets from sticking together Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities When printing on envelopes Feed envelopes from the multipurpose feeder or the optional envelope feeder Set the Paper Type to Envelope and select the envelope size Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure the envelopes can withstand temperatures up to 230 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions For the best performance use envelopes made from 90 g m 24 Ib bond paper Use up to 105 g m 28 Ib bond weight for envelopes as long as the cotton content is 25 or less All cotton envelopes must not exceed 90 g m 24 Ib bond weight Use only new envelopes To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties
90. front door Replacing the photoconductor kit The printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PC Kit life warningor84 Replace PC Kit onthe display You can also see the status of the photoconductor kit by printing a menu settings page When 84 PC Kit life warningor84 Replace PC Kit first appears you should immediately order a new photoconductor kit While the printer may continue to function properly after the photoconductor kit has reached its official end of life print quality significantly decreases Note The photoconductor kit is one item only Maintaining the printer 132 1 Open the front door by pressing the button on the left side of the printer and lowering the front door 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle Note The photoconductor kit and toner cartridge form a unit Place the unit on a flat clean surface 3 Press the button on the base of the photoconductor kit Pull the toner cartridge up and out using the handle Maintaining the printer 133 4 Unpack the new photoconductor kit Be careful not to touch the photoconductor drum 5 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks Push the toner cartridge until it clicks into place 6 Install the unit into the printer by aligning the arrows o
91. ftware handshaking settings for the serial port Notes e DTR is the factory default setting e DTR DSR is a hardware handshaking setting e XON XOFF is a software handshaking setting e XON XOFF DTR and XON XOFF DTR DSR are combined hardware and software handshaking settings Understanding printer menus 108 Menu item Description Robust XON Determines whether or not the printer communicates availability to the computer On Notes Off e Off is the factory default setting e This menu item applies only to the serial port if Serial Protocol is set to XON XOFF Baud Specifies the rate at which data can be received through the serial port 1200 Notes 2400 4800 e 9600 is the factory default setting 9600 e 138200 172800 230400 and 345600 baud rates are displayed only in the 19200 Standard Serial menu These settings do not appear in the Serial Option or Serial Option 2 menus 38400 57600 115200 138200 172800 230400 345600 Data Bits Specifies the number of data bits that are sent in each transmission frame 7 Note 8 is the factory default setting 8 Parity Sets the parity for serial input and output data frames Even Note None is the factory default setting Odd None Ignore Honor DSR Determines whether the printer uses the DSR Signal DSR is a handshaking signal On used by most serial cables Off Notes e Off is the factory default setting e The serial port uses DSR to distinguish data sent by the compute
92. fy print jobs are automatically deleted from memory after they print Repeat and Reserve jobs continue to be held in the printer until you choose to delete them For Windows Users 1 2 3 4 With a document open click File gt Print Click Properties Preferences Options or Setup Click Other Options and then click Print and Hold Select your job type Confidential Reserve Repeat Verify profiles forms from a kiosk bookmarks or a parked job and then assign a user name For a confidential job also enter a four digit PIN Click OK or Print and then go to the printer to release the job From the printer control panel press the down arrow button until Vuela jobs appears and then press v Press the down arrow button until J appears next to your user name and then press V Press the down arrow button until y appears next to the job type or job name and then press lv If you selected a job name proceed to step 11 on page 80 After selecting your job type use the keypad to enter your PIN If you enter an invalid PIN the Invalid PIN screen appears e Tore enter the PIN make sure Y cry again appears and then press v e To cancel the PIN press the down arrow button until Y cance1 appears and then press lv Printing 79 10 Press the down arrow button until J appears next to the job you want to print and then press v 11 Press the down arrow button until J appears next to the number of co
93. g Menu item Description Specifies the paper size loaded in each tray Notes e A4is the international factory default setting Letter is the US factory default setting For trays with automatic size sensing only the size detected by the hardware appears e Use this menu item to configure automatic tray linking If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match then the trays are automatically linked When one tray is empty the job prints using the linked tray e Automatic size sensing is not supported for Oficio Folio or Statement paper sizes e The 2000 sheet tray supports A4 Letter and Legal paper sizes 1 Appears only if Tray Size Sensing is turned off Note Only installed trays drawers and feeders are listed in this menu Understanding printer menus 86 Tray lt x gt Type Specifies the type of paper loaded in each tray Plain Notes Transparency Bond e Plain Paper is the factory default setting for Tray 1 Custom Type lt x gt is the factory default setting for all other trays Letterhead AAA Mo Preprinted e Ifavailable a user defined name will appear instead of Custom Type lt x gt e Use this menu item to configure automatic tray linking If the same size Colored Paper A Light P and type of paper are in two trays and the Paper Size and Paper Type ES settings match then the trays are automatically linked When one tray Heavy Pape
94. gh Paper Weight menu Menu item Description Plain Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Card Stock Weight Specifies the relative weight of the card stock loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Transparency Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Recycled Weight Specifies the relative weight of the recycled paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Labels Weight Specifies the relative weight of the labels loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Vinyl Labels Weight Specifies the relative weight of the vinyl labels loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Understanding printer menus 92 Bond Weight Light Normal Heavy Menu item Description Specifies the relative weight of the paper loaded in a specific tray Note Normal is the factory default setting Envelope Weight Specifies the relative weight of the envelopes loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Rough Envelope Weight Specifies the relative weight of the rough envelopes loaded i
95. h a document open choose File gt Page Setup 2 Choose a paper size or create a custom size to match the loaded paper 3 Click OK b Customize the settings as needed in the Print dialog 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings as needed Note To print on a specific paper type adjust the paper type setting to match the loaded paper or select the appropriate tray or feeder 3 Click Print Printing on specialty media Tips on using letterhead e Use letterhead designed specifically for laser printers e Print samples on the letterhead being considered for use before buying large quantities e Before loading letterhead fan the stack to prevent sheets from sticking together Printing 76 Page orientation is important when printing on letterhead For information on how to load letterhead see Loading the standard or optional 250 sheet or 550 sheet tray on page 54 Loading the 2000 sheet tray on page 57 Loading the multipurpose feeder on page 60 Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities When printing on transparencies Feed transparencies from a 250 sheet tray a 550 sheet tray or the multipurpose feeder Use transparencies designed specifically for laser printers Check with the manu
96. h drive in the printer after leaving the initial USB menu screen you can still print pdf files from the flash drive as held jobs Printing 81 Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer 1 Make sure the printer is on and Ready appears 2 From the printer control panel press E 3 Press the up or down arrow button until V saport appears and then press v 4 Press the up or down arrow button until V print Fonts appears and then press v 5 Press the up or down arrow button until J appears next to PCL Fonts PostScript Fonts or PPDS Fonts and then press v After the font sample list prints Ready appears Printing a directory list A directory list shows the resources stored in flash memory or on the hard disk 1 Make sure the printer is on and Ready appears 2 From the printer control panel press E 3 Press the up or down arrow button until ina appears and then press v 4 Press the up or down arrow button until V print Directory appears and then press v After the directory list prints the printer returns to the Ready state Printing the print quality test pages Print the print quality test pages to isolate print quality problems 1 Turn the printer off 2 Hold down Y and the right arrow button while turning the printer on 3 Release the buttons when the clock appears and wait for CONFIG MENU to appear 4 P
97. he job from the printer control panel All print jobs that can be initiated by the user at the printer are called held jobs Note Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs Printing 78 Job type Description Confidential When you send a Confidential print job to the printer you must create a PIN from the computer The PIN must be four digits using the numbers 0 9 The job is held in printer memory until you enter the PIN from the printer control panel and choose to print or delete the job Verify When you send a Verify printjob the printer prints one copy and holds the remaining copies in printer memory Verify lets you examine the first copy to see if it is satisfactory before printing the remaining copies Once all copies are printed the job is automatically deleted from printer memory Reserve When you senda Reserve print job the printer does not print the job immediately It stores the jobin memory so you can print the job later The job is held in memory until you delete it from the Held Jobs menu Xx Repeat When you send a Repeat print job the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later You can print additional copies as long as the job remains stored in memory e Printing confidential and other held jobs Confidential and Veri
98. he printer to print a banner page Note Off is the factory default setting Use the following menu items to view or set the TCP IP information Note This menu is available only for network models or printers attached to print servers This menu is available from the Network Ports menu Network Ports gt Standard Network or Network lt x gt gt Std Network Setup or Net lt x gt Setup gt TCP IP Activate On Off Menu item Description Activates TCP IP Note On is the factory default setting View Hostname Lets you view the current TCP IP hostname Note This can be changed only from the Embedded Web Server IP Address Lets you view or change the current TCP IP Address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask Lets you view or change the current TCP IP Netmask Gateway Lets you view or change the current TCP IP Gateway Enable DHCP Specifies the DHCP address and parameter assignment setting On Note On is the factory default setting Off Enable RARP Specifies the RARP address assignment setting On Note On is the factory default setting Off Enable BOOTP Specifies the BOOTP address assignment setting On Note On is the factory default setting Off Understanding printer menus 101 Description Menu item Enable
99. he standard exit bin holds up to 350 sheets of 64 216 g m 17 58 lb paper If you need additional output capacity you can purchase other optional exit bins Note Not all exit bins support every paper size and type Linking exit bins lets you create a single output source so the printer can automatically switch output to the next available exit bin 1 Make sure the printer is on and Ready appears 2 From the printer control panel press H 3 Press the up or down arrow button until taner Menu appears and then press v 4 Press the up or down arrow button until Y Bin Setup appears and then press v 5 Press the up or down arrow button until the correct tray appears and then press ly 6 Press the up or down arrow button until TA Bins appears and then press v 7 Press the up or down arrow button until Y tink appears and then press v Assigning a Custom Type lt x gt name Assign a Custom Type lt x gt name to a tray to link or unlink it Associate the same Custom Type lt x gt name to each tray that you want to link Only trays with the same custom names assigned will link 1 Make sure the printer is on and Ready appears 2 From the printer control panel press El 3 Press V The Paper Menu appears 4 Press V The Paper Size Type menu appears 5 Press the down arrow button once appears next to the name of the tray Loading paper and specialty media 65 Press V The P
100. hen lower the printer into place CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely Additional printer setup 35 Removing an optional drawer Warning Potential Damage Lifting the printer from a drawer without pushing in the safety latches could damage the latches Toremove an optional drawer pushin the safety latches on both sides of the drawer until they click and stay recessed and then lift the printer Attaching cables CAUTION POTENTIAL INJURY Do not set up this product or make any electrical or cabling connections such as the power cord or telephone during a lightning storm Connect the printer to the computer using a USB cable or Ethernet cable Be sure to match the following e The USB symbol on the cable with the USB symbol on the printer e The appropriate Ethernet cable to the Ethernet port Additional printer setup 36 1 USB port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing A loss of data or a malfunction can occur 2 Ethernet port Verifying printer setup e Printa menu settings page to verify that all printer options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it is not installed correctly Remove the op
101. ides an estimate of the percentage coverage of black on a page The estimate is printed on a separate page at the end of each print job On Note Off is the factory default setting LCD Contrast Adjusts the contrast lighting of the display 1 10 Notes e 5is the factory default setting e A higher setting makes the display appear lighter e A lower setting makes the display appear darker LCD Brightness 1 10 Adjusts the brightness of the backlight on the display Notes e 5 is the factory default setting e A higher setting makes the display appear lighter e A lower setting makes the display appear darker XPS menu Print Error Pages On PDF menu Scale to Fit Yes No Description Prints a page containing information on errors including XML markup errors Note Off is the factory default setting Menu item Description Scales page content to fit the selected paper size Note No is the factory default setting Annotations Do Not Print Print PostScript menu Prints annotations in a PDF Note Do Not Print is the factory default setting Description Prints a page containing the PostScript error Note Off is the factory default setting Understanding printer menus 122 Font Priority Resident Flash PCL Emul menu Menu item Description Establishes the font search order Notes e Resident is the factory default setting e A formatted optional fla
102. idge part number unsupported by device 34 Short SN 35 Insufficient memory to support Resource Save feature sssssssssssssssssesreesssssseesseressessssesseeressessseeseereereessseeseeressess 163 37 Insufficient memory to collate JOD ou seseessesccsnseccssecssseceseecessscesnsccsuscesseccsssccesseesssecessccessscessecesusecsseecesnceesneccsseeesseeesanees 163 37 Insufficient memory for Flash Memory Defragment operatiOn ssssssssssssssssesressessssseseeressessssesseeeeseessssesssreesess 163 37 Insufficient memory some held jobs were deleted sssssssssscssesccsescssscccsseesssecessccessscessscesseeeesaseesneesuecesueeeesseeensees 164 38 Memory llas 164 39 Complex page some data may not have printed ccconocncnnnon cms mms 164 O 164 52 Not enough free space in flash memory for resources esssssccssecccnecesssecsssccesecccessccesssecsnsccsnscceseccesuccesseecsuecesseeeeasees 164 53 Unformatted flash detected A iiki EA EENEN 165 54 Standard netwOrk SoftWare erro Nora cordon ir i EE E isc ies 165 55 Unsupp rted AN MA iii 165 56 Standard USB port disable dasisda 165 56 Standard parallel port disabled is sicsccssssssssssssssdsssissasssciscsvacisesssssssassoveseovsaasdsssoasdvasensdovascodsensaisessecodovasnsdssanendiseestovdsasiseabees 165 58 TOO MANY dISks Stall con diia 165 58 Too many flash options installed sessssesscsseecsssccsssccesescessccesnsecsnecesseceessccesseesssccessccesssceseecsuscceseecesncessneecsuee
103. ing the conventions defined by the NPA protocol Off Notes Auto e Auto is the factory default setting e When the On setting is used the printer performs NPA processing If the data is not in NPA format it is rejected as bad data e When the Off setting is used the printer does not perform NPA processing e When the Auto setting is used the printer examines data determines the format and then processes it appropriately e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Serial Buffer Sets the size of the serial input buffer Disabled Notes Auto 3K to lt maximum size allowed gt e Auto is the factory default setting e The Disabled setting turns off job buffering Any jobs already buffered on the disk are printed before normal processing is resumed The serial buffer size setting can be changed in 1 K increments e The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Serial Buffer disable or reduce the size of the parallel USB and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Serial Protocol DTR DTR DSR XON XOFF XON XOFF DTR XON XOFF DTRDSR Selects the hardware and so
104. int after you clear the jam Jam Recovery is set to Off Set Jam Recovery to Auto or On 1 Press H 2 Press the up or down arrow button until y acerina appears and then press Ly 3 Press the up or down arrow button until Y sa Settings appears and then press v 4 Press the up or down arrow button until Verint Recovery appears and then press V Troubleshooting 174 5 Press the up or down arrow button until Y sam Recovery appears and then press v 6 Press the up or down arrow button until Von or Vauto appears and then press v Solving print quality problems isolating print quality problems To help isolate print quality problems print the print quality test pages 1 Turn the printer off 2 From the printer control panel press and hold Y and the right arrow button while turning the printer on 3 Release both buttons when the clock animation appears The printer performs its power on sequence and then Config Menu appears 4 Press the up or down arrow button until Y pre Quality Pgs appears and then press v The pages are formatted Printing Quality Test Pages appears and then the pages print The message remains on the printer control panel display until all the pages print 5 Afterthe print quality test pages print press the up or down arrow button until Y mete Config Menuappears and then press ly The information in the following topics may help you solve print quality
105. ion for the paper size being loaded 3 Unlock the length guide Loading paper and specialty media 57 4 Push the length guide release latch to raise the length guide slide the guide to the correct position for the paper size being loaded and then lock the guide 5 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 6 Load the paper stack e Print side facedown for single sided printing e Print side faceup for duplex printing Note Paper must be loaded differently in the trays if an optional Staple Finisher is installed Loading paper and specialty media 58 Without an optional Staple Finisher With an optional Staple Finisher Single sided printing Single sided printing Duplex two sided printing Duplex two sided printing Note Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper Do not overload the tray Loading paper and specialty media 59 7 Insert the tray Loading the multipurpose feeder 1 Press the release latch and then pull down the multipurpose feeder door Loading paper and specialty media 60 2 Pull out the extension until it is fully extended 4 Flex the sheets of paper or specialty media back and forth to loosen them and then fan them Do not fold or crease them Straighten the edges on a level surfac
106. k 69 or click Start and then click Run 2 Inthe Start Search or Run box type devmgmt msc Additional printer setup 50 ou A sa h 3 Press Enter or click OK The Device Manager opens Click to expand the list of available ports Select the communications port where you attached the serial cable to your computer example COM1 Click Properties On the Port Settings tab set the serial parameters to the same serial parameters in the printer Look for the printer settings under the serial heading on the Menu Settings page you printed earlier Click OK and then close all the windows Print a test page to verify printer installation When a test page prints successfully printer setup is complete Additional printer setup 51 Loading paper and specialty media This section explains how to load the 250 550 and 2000 sheet trays and the multipurpose feeder It also includes information about paper orientation setting the Paper Size and Paper Type and linking and unlinking trays Setting the paper size and type 1 Make sure that the printer is on and Ready appears 2 From the printer control panel press E 3 Press the up or down arrow button until J apse Menu appears and then press v 4 Press the up or down arrow button until J papas Size Type appears and then press v 5 Press the up or down arrow button until the correct tray appears and then press v 6 Press the up or down arrow button until J appears nex
107. lecta job to cancel 3 From the keyboard press Delete For Macintosh users In Mac OS X version 10 5 or later 1 From the Apple menu choose System Preferences 2 Click Print Fax and then double click the printer icon 3 From the printer window select the job to cancel 4 From the icon bar at the top of the window click the Delete icon Printing 83 In Mac OS X version 10 4 and earlier 1 From the Go menu choose Applications 2 Double click Utilities and then double click Print Center or Printer Setup Utility 3 Double click the printer icon 4 From the printer window select the job to cancel 5 From the icon bar at the top of the window click the Delete icon Printing 84 Understanding printer menus Menus list Paper Menu Default Source Paper Size Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Security Miscellaneous Security Settings Confidential Print Security Audit Log Set Date Time Reports Menu Settings Page Device Statistics Network Setup Page Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Settings General Settings Setup Menu Finishing Menu Quality Menu Utilities Menu XPS Menu PDF Menu PostScript Menu PCL Emul Menu PPDS Menu HTML Menu Image Menu Flash Drive Menu 1 Only appears if Envelope Feeder is supported and installed Network Ports A
108. lick Custom Name Type a name for the paper type in a Custom Name lt x gt box Note This custom name will replace a custom type lt x gt name under the Custom Types and Paper Size and Type menus 6 Click Submit 7 Click Custom Types Custom Types appears followed by your custom name 8 Select a Paper Type setting from the pick list next to your custom name Click Submit Loading paper and specialty media 66 Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The printer can automatically feed paper weights from 60 176 g m 16 47 Ib bond grain long Paper lighter than 60 g m 16 lb might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 in we recommend 90 g m 24 Ib or heavier paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too
109. ll outlet 3 Install the envelope feeder 4 Connect the power cord to a properly grounded outlet 5 Restart the printer e Cancel the print job Press the up or down arrow button until J Cancel job appears and then press Install Tray lt x gt or Cancel Print Job The printer is requesting that a specified device be installed so it can print a job Try one or more of the following e Insert the specified tray e Cancel the print job Press the up or down arrow button until J Cancel job appears and then press Troubleshooting 158 lt lt Install MICR Cartridge The printer does not have a MICR cartridge installed Install a MICR cartridge to continue printing Load lt input src gt with lt Custom Type Name gt Try one or more of the following e Load the specified paper into the specified source to clear the message and continue printing e Cancel the print job Press the up or down arrow button until V cantar job appears and then press V Load lt input src gt with lt Custom String gt Try one or more of the following e Load the specified paper into the specified source to clear the message and continue printing e Cancel the print job Press the up or down arrow button until Vcanesi job appears then press v Load lt input src gt with lt size gt Try one or more of the following e Load the specified paper into the specified source to clear the message and continue
110. lling 21 troubleshooting 173 menu settings page printing 37 menus Active NIC 98 AppleTalk 103 Bin Setup 96 Confidential Print 111 Configure MP 89 Custom Types 95 Default Source 86 diagram of 85 Envelope Enhance 90 Finishing 118 General Settings 113 Help 128 HTML 127 Image 128 IPv6 102 Miscellaneous 111 NetWare 104 Network lt x gt 99 Network Card 100 Paper Loading 94 Paper Size Type 86 Paper Texture 90 Paper Weight 92 Parallel menu 106 PCL Emul 123 PDF 122 PostScript 122 PPDS 125 Quality 120 Reports 97 100 Security Audit Log 112 Serial lt x gt 107 Set Date Time 112 Setup 117 SMTP Setup menu 110 Standard Network 99 Substitute Size 90 TCP IP 101 Universal Setup 95 USB 104 Utilities 121 Wireless 103 XPS 122 Miscellaneous menu 111 moving the printer 135 multipurpose feeder loading 60 N NetWare menu 104 Network lt x gt menu 99 Network Card menu 100 network setup page printing 38 O options fax card 19 firmware card 19 22 flash memory card 22 internal 19 Internal Solutions Port 19 25 memory card 19 21 networking 19 paper drawers 35 ports 19 printer hard disk 19 31 ordering supplies printer attached to a network 130 printer locally attached to a computer 130 P paper characteristics 67 letterhead 68 preprinted forms 68 recycled 69 selecting 68 selecting weight 92 setting size 52 setting type 52 storing 69 unacceptable 68 Universal Paper Size 95 Universal siz
111. m 1 240 minutes The factory default setting is 30 minutes To increase or decrease the number of minutes before the printer enters Power Saver mode do one of the following Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Settings and then click General Settings 3 Click Timeouts 4 Inthe Power Saver box increase or decrease the number of minutes you want the printer to wait before it enters Power Saver mode 5 Click Submit Using the printer control panel 1 Make sure the printer is on and Ready appears 2 Press E 3 Press the up or down arrow button until V settings appears and then press v 4 Press the up or down arrow button until V denerai Settings appears and then press y 5 Press the up or down arrow button until Vimimscuta appears and then press V 6 Press the up or down arrow button until A Saver appears and then press v Press the up or down arrow button to increase or decrease the number of minutes before the printer enters Power Saver mode and then press v Administrative support 138 Restoring the factory default settings If you want to retain a list of the current menu settings for reference then print a menu settings page before you restore the factory default settings For
112. manually using the Paper Size menu available from the Paper Size Type menu Note To link the multipurpose feeder Configure MP must be set to Cassette in the Paper menu in order for MP Feeder Size to appear as a menu item The Paper Type setting must be set for all trays from the Paper Type menu available from the Paper Size Type menu Unlinking trays Unlinked trays have settings that are not the same as the settings of any other tray Loading paper and specialty media 64 To unlink a tray change the following tray settings so that they do not match the settings of any other tray Paper Type for example Plain Paper Letterhead Custom Type lt x gt Paper Type names describe the paper characteristics If the name that best describes your paper is used by linked trays assign a different Paper Type name to the tray such as Custom Type lt x gt or define your own custom name e Paper Size for example letter A4 statement Load a different paper size to change the Paper Size setting for a tray automatically Paper Size settings for the multipurpose feeder are not automatic they must be set manually from the Paper Size menu Warning Potential Damage Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray The temperature of the fuser varies according to the specified Paper Type Paper may not be properly processed if an inaccurate Paper Type is selected Linking exit bins T
113. ment for the Universal paper size in the portrait orientation allows the printer to support the size including support for standard features such as duplex printing and printing multiple pages on one sheet 1 From the Universal Setup menu press the up or down arrow button until Y portante Width appears and then press v 2 Press the up or down arrow button to change the paper width setting and then press lv Submitting Selection appears followed by the Universal Setup menu 3 Press the up or down arrow button until Yostre Height appears and then press v 4 Press the up or down arrow button to change the paper height setting and then press v Submitting Selection appears followed by the Universal Setup menu Loading paper and specialty media 53 Loading the standard or optional 250 sheet or 550 sheet tray Although the 250 sheet tray and the 550 sheet tray are different in appearance they require the same process for loading paper Use these instructions to load paper in either tray 1 Pull the tray out Note Do not remove trays while a job prints or while Busy appears on the display Doing so may cause a jam 2 Squeeze the width guide tab inward as shown and move the width guide to the correct position for the paper size being loaded Loading paper and specialty media 54 3 Unlockthe length guide squeeze the length guide tab inward as shown andslide the guide to the correct position for the
114. more information see Printing a menu settings page on page 37 Warning Potential Damage Restore Now returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and Network Port menu settings All downloads stored in RAM are deleted Downloads stored in flash memory are unaffected 1 From the printer control panel press El 2 Press the down arrow button until datos appears and then press v lt 3 Press the down arrow button until J denarii Settings appears and then press lt 4 Press the down arrow button until V Factory Defaults appears and then press 5 Press the down arrow button until V testers Now appears and then press v Wait for Submitting selection to appear momentarily followed by Restoring Factory Defaults before the printer returns to Ready Administrative support 139 Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred When there is more than one jam the number of jammed pages is displayed Avoiding jams The following hints can help you avoid jams Paper tray recommendations Make sure the paper lies flat in the tray Do not remove trays while the printer is printing Do not load trays the multipurpose feeder or the envelope feeder while the printer is printing Load them prior to printing or wait for a prompt to l
115. n 10 3 but is now called Bonjour by Apple Computer 6 From the main page of the Embedded Web Server navigate to the page where the wireless settings information is stored Additional printer setup 43 Configure the printer for wireless access Type the name of your network SSID in the appropriate field Select Infrastructure as your Network Mode if you are using a wireless router Select the type of security you use to protect your wireless network 1 2 3 4 Enter the security information necessary for the printer to join your wireless network 5 Click Submit 6 Open the AirPort application on your computer In Mac OS X version 10 5 or later a From the Apple menu choose System Preferences b Click Network c Click AirPort In Mac OS X version 10 4 and earlier a From the Finder desktop click Go gt Applications b From the Applications folder double click Internet Connect c From the toolbar click AirPort 7 From the Network pop up menu select your wireless network Configure your computer to use the printer wirelessly To print to a network printer each Macintosh user must install a custom PostScript Printer Description PPD file and create a printer in the Print Center or Printer Setup Utility 1 Install a PPD file on the computer a Insert the Software and Documentation CD in the CD or DVD drive b Double click the installer package for the printer c From the Welcome screen click Continue d Click Continu
116. n a specific tray Light Note Normal is the factory default setting Normal Heavy Letterhead Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Preprinted Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Colored Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Light Weight Specifies the relative weight of the paper loaded in a specific tray Light Heavy Weight Specifies the relative weight of the paper loaded in a specific tray Heavy Rough Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Custom lt x gt Specifies the relative weight of the custom paper type loaded in a specific tray Light Notes Normal Heavy e Normal is the factory default setting e Settings appear only ifthe custom type is supported Understanding printer menus 93 Paper Loading menu Menu item Description Recycled Loading Determines whether 2 sided printing occurs for all jobs that specify Duplex Recycled as the paper type Off Note Off is the factory default setting Card Stock Loading Determines whether 2 sided printing occurs for all jobs that specify Dupl
117. n ajam occurs a message indicating the jam location appears on the display Open doors and covers and remove trays to access jam locations To resolve any paper jam message you must clear all jammed paper from the paper path and then press Lv 200 203 230 Printer 231 239 Optional external duplex unit 241 245 Paper trays 250 Multipurpose feeder 260 Envelope feeder 271 279 Optional output bins 280 282 Staple finisher 283 Staple cartridge 200 paper jam 1 Push the release latch and then lower the multipurpose feeder door 2 Push the release latch and then open the front cover 3 Lift and pull the toner cartridge out of the printer Warning Potential Damage Do not touch the photoconductor drum on the underside of the cartridge Use the cartridge handle whenever you are holding the cartridge Clearing jams 141 VO ya Place the toner cartridge aside on a flat smooth surface Warning Potential Damage Do not leave the cartridge exposed to light for extended periods Warning Potential Damage The jammed paper may be covered with unfused toner which can stain garments and skin Remove the jammed paper A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Note If the paper is not easy to remove then open the rear door and remove the paper from there Align and reins
118. n the guides of the unit with the arrows in the printer Push the unit as far as it will go 7 After you replace the photoconductor kit reset the photoconductor counter To reset the counter see the instruction sheet that came with the new photoconductor kit Warning Potential Damage Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your warranty 8 Close the front door Maintaining the printer 134 Recycling Dell products To return Dell products for recycling 1 Visit our Web site at www dell com recycling 2 Select your country from the list 3 Follow the instructions on the computer screen Moving the printer Before moving the printer Remove all printer options before moving the printer A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely A CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage e Turn the printer off using the power switch and then unplug the power cord from the wall outlet e Disconnect all cords and cables from the printer before moving it e Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Warning Potenti
119. n the wrong paper CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Type setting 2 Before sending the job to print specify the correct type setting e For Windows users specify the type from Print Properties e For Macintosh users specify the type from the Print dialog Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE IfReady Hex appears onthe display then you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Tray linking does not work These are possible solutions Try one or more of the following LOAD THE SAME SIZE AND TYPE OF PAPER e Load the same size and type of paper in each tray to be linked e Move the paper guides to the correct positions for the paper size loaded in each tray USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS e Print a menu settings page and compare the settings for each tray e If necessary adjust the settings from the Paper Size Type menu Note The multipurpose feeder does not automatically sense the paper size You must set the size from the Paper Size Type menu Large jobs do not collate These are possible solutions Try one or more of the following Make SURE COLLATE IS SET TO ON From the Finishing menu or Print Properties set Collate to On Note Setting Collate to Off in the software overrid
120. nes 70 250 or 550 Optional Multi sheet trays 2000 sheet purpose feeder Paper size Dimensions Duplex unit Envelope feeder standardor tray Universal 138x210 mm 5 5 x 8 3 in up to216x356mm 8 5 x 14 in optional v 70x127 mm 2 8 x 5 in up to 216 x 356 mm 8 5 x 14 in 148 x 182 mm 5 8 x 7 7 in up to216x356mm 8 5 x 14 in 7 3 4 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in 9 Envelope 10 Envelope 98 x 225 mm 3 9 x 8 9 in 105 x 241 mm 4 1 x 9 5 in DL Envelope 110x220 mm 4 3 x 8 7 in 162x229mm X X 6 4 x 9 1 in C5 Envelope 176x250mm X X 6 9 x 9 8 in B5 Envelope 98 x 162 mm X X 3 9 x 6 4 in to 176 x 250 mm 6 9 x 9 8 in lt S S S SS S S S lt S S S SS S S S Other Envelope This size appears in the Paper Size menu only when the paper source does not support size sensing or when size sensing is turned off 2 Only the standard exit bin supports this size 3 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application 4 To support duplexing the Universal width must be between 210 mm 8 267 in and 215 9 mm 8 5 in Universal length must be between 279 4 mm 11 in and 355 6 mm 14 in d Note An optional 250 sheet Universally Adjustable Tray is available for sizes smaller than A5 such as index ca
121. network is not encrypted K AppleTalk menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network lt x gt gt Std Network Setup or Net lt x gt Setup gt AppleTalk Activate Activates AppleTalk support Yes Note Yes is the factory default setting No View Name Shows the assigned AppleTalk name Note The name can be changed only from the Embedded Web Server View Address Shows the assigned AppleTalk address Note The address can be changed only from the Embedded Web Server Set Zone Provides a list of AppleTalk zones available on the network lt list of zones available on the Note The default setting is the default zone for the network If no default zone i network gt exists the zone marked with an is the default setting Understanding printer menus 103 NetWare menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network lt x gt gt Std Network Setup or Net lt x gt Setup gt NetWare Activate Yes No Menu item Description Activates NetWare support Note No is the factory default setting View Login Name Lets you view the assigned NetWare login name Note This can be changed only from the Embedded Web Server Print Mode Lets you view the assigned NetWare print mode Note This can be changed only from the Embedded Web Server Network Number Lets you view the assigned
122. nstall any options leave enough room for them also It is important to e Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard e Provide a flat sturdy and stable surface e Keep the printer Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight humidity extremes or temperature fluctuations Clean dry and free of dust Allow the following recommended amount of space around the printer for proper ventilation 1 Right Side 31 cm 12 in 2 Left Side 31 cm 12 in 3 Front 51 cm 20 in 4 Rear 31 cm 12 in 5 Top 137 cm 54 in 1 Allows for addition of all output options Learning about the printer 16 Understanding the printer control panel Display 2 Navigation buttons Shows messages and pictures that communicate the status of the printer Press the up or down arrow buttons to scroll through menus or menu items or to increase or decrease a value when entering numbers Press the left or right arrow buttons to scroll through menu settings also called values or options or to scroll through text that rolls to another screen 3 Select e Opens a menu item and displays the available values or settings The current setting is indicated by an asterisk e Saves a displayed menu item as the new user default setting Notes e When a new setting is saved as the user default setting it r
123. ntenance needed The printer needs to have routine maintenance done Order a maintenance kit which contains all the items necessary to replace the pick rollers the charge roll the transfer roller and the fuser 84 PC Kit life warning The photoconductor kit is near exhaustion Try one or more of the following e Replace the photoconductor kit e Press the up or down arrow button until AE appears and then press y to clear the message and continue printing 84 Replace PC Kit The photoconductor kit is exhausted Install a new photoconductor kit 88 Cartridge low The toner is low Replace the toner cartridge and then press the up or down arrow button until i eas appears and then press Lv to clear the message and continue printing 88 yy Replace cartridge The toner cartridge is exhausted 1 Replace the toner cartridge 2 Press the up or down arrow button until Y aonet appears and then press Ly to clear the message Troubleshooting 167 1565 Emulation error load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card Solving printing problems Multiple language PDFs do not print The documents contain unavailable fonts 1 Open the document you want to print in Adobe Acrobat 2 Click the printer icon The Print dialog appears 3 Select Print as image 4 Click OK Printer control panel display is blank or
124. ntl Univers Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery Notes font Light e The Times font will be used in HTML documents that do not specify a e The following fonts appear only if the appropriate DBCS font card is installed HG GothicB MSung Light MD_DotumChe and MingMT Menu item Description y Menu item Description Font Size Sets the default font size for HTML documents 1 255 pt Notes e 12 ptis the factory default setting e Font size can be increased in 1 point increments Scale Scales the default font for HTML documents 1 400 Notes e 100 is the factory default setting e Scaling can be increased in 1 increments Orientation Sets the page orientation for HTML documents Portrait Note Portrait is the factory default setting Landscape Margin Size Sets the page margin for HTML documents 8 255 mm Notes e 19 mmis the factory default setting e Margin size can be increased in 1 mm increments Understanding printer menus 127 Menu item Description Backgrounds Specifies whether to print backgrounds on HTML documents Do Not Print Note Print is the factory default setting Print Image menu Menu item Description Auto Fit Selects the optimal paper size scaling and orientation On Notes Off e On is the factor
125. o not recharge disassemble or incinerate a lithium battery Discard used batteries according to the manufacturer s instructions and local regulations A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely A CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage e Turn the printer off using the power switch and then unplug the power cord from the wall outlet e Disconnect all cords and cables from the printer before moving it e Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Use only the power cord provided with this product or the manufacturer s authorized replacement Use only the telecommunications RJ 11 cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outl
126. oad them Do not load too much paper Make sure the stack height does not exceed the indicated maximum height Make sure the guides in the paper trays multipurpose feeder or envelope feeder are properly positioned and are not pressing too tightly against the paper or envelopes Push all trays in firmly after loading paper Paper recommendations Use only recommended paper or specialty media For more information see Paper types and weights supported by the printer on page 72 Do not load wrinkled creased damp bent or curled paper Flex fan and straighten paper before loading it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same stack Make sure all sizes and types are set correctly in the printer control panel menus Store paper per the manufacturer s recommendations Envelope recommendations To reduce wrinkling use the Envelope Enhance menu in the Paper menu Do not feed envelopes that Have excessive curl or twist Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes Are stuck together or damaged in any way Clearing jams 140 Understanding jam numbers and locations Whe
127. of envelope being manually loaded Envelope Note Envelope is the factory default setting Rough Envelope Custom Type lt x gt 1 Appears only if Tray Size Sensing is turned off Note Only installed trays drawers and feeders are listed in this menu Configure MP menu Menu item Description Configure MP Determines when the printer selects paper from the multipurpose feeder Cassette Notes Manual e Cassette is the factory default setting e The Cassette setting configures the multipurpose feeder as an automatic paper source e When Manual is selected the multipurpose feeder can be used only for manual feed print jobs Understanding printer menus 89 Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes Menu item Description Envelope Enhance Enables or disables the envelope conditioner Off Notes 1 Least 2 e The factory default setting is 5 3 e fnoise reduction is more important than wrinkle reduction then decrease 4 the setting 5 6 Most Substitute Size menu Menu item Description Substitute Size Substitutes a specified paper size if the requested paper size is not available Off Notes Statement A5 Letter A4 e All Listed is the factory default setting All available substitutions are allowed All Listed e The Off setting indicates no size substitutions are allowed e Setting a substitution lets the job print with
128. om Print Properties e For Macintosh users specify the type from the Print dialog Gray background Troubleshooting 176 CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting e From the printer control panel Quality menu change the setting e For Windows users change the setting from Print Properties e For Macintosh users change the setting from the Print dialog Incorrect margins IN ABC DEF These are possible solutions Try one or more of the following CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Size setting 2 Before sending the job to print specify the correct size setting e For Windows users specify the size from Print Properties e For Macintosh users specify the size from the Page Setup dialog Paper curl These are possible solutions Try one or more of the following CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Type setting 2 Before sending the job to print specify the correct type setting e For Windows users specify the type from Print Properties e For Macintosh users specify the type from the Print dialog THE PAPER HAS ABSORBED MOISTURE D
129. om the list Maintaining the printer 130 7 Enter your Dell printer Service Tag number Note Your Service Tag number is located inside the front cover of your printer 8 Click Visit Dell s cartridge ordering website Replacing supplies Replacing the toner cartridge When 88 Cartridge lowappears or when you experience faded print remove the toner cartridge Firmly shake it side to side and front to back several times to redistribute the toner and then reinsert it and continue printing When shaking the cartridge no longer improves the print quality replace the toner cartridge Note You can check to see approximately how much toner is left in your cartridge by printing a menu settings page To replace the toner cartridge 1 Open the front door by pressing the button on the left side of the printer and lowering the door 3 Unpack the new toner cartridge Warning Potential Damage When replacing a toner cartridge do not leave the photoconductor kit exposed to direct light for an extended period of time Extended light exposure can cause print quality problems Maintaining the printer 131 4 Rotate the cartridge in all directions to distribute the toner Mn 5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit Push the toner cartridge in as far as it will go The cartridge clicks into place when correctly installed 6 Close the
130. on the paper package e Donot use paper that has been cut or trimmed by hand e Do not mix paper sizes types or weights in the same source mixing results in jams e Donot use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead e Use grain long for 60 90 g m 16 24 Ib paper e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Paper and specialty media guidelines 68 Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Using recycled paper and other office papers e Low moisture content 4 5 e Suitable smoothness 100 200 Sheffield units or 140 350 Bendtsen units European Note Some much smoother papers such as premium 24 b laser papers 50 90 Sheffield units and much rougher papers such as premium
131. on and Ready appears 2 From the printer control panel press B 3 Press the up or down arrow button until TOT appears and then press V 4 Press the up or down arrow button until V Network Setup Page appears and then press v Note If an optional internal print server is installed Print Network lt x gt Setup Page appears 5 Check the first section on the network setup page and confirm that Status is Connected If Status is Not Connected the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and then print another network setup page Setting up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer The printer software is typically installed during the initial printer setup If you need to install the software after setup follow these instructions For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD 3 From the main installation dialog click Install Printer and Software 4 Follow the instructions on the screen For Macintosh users 1 Close all open software applications 2 Insert the Software and Documentation CD 3 From the Finder desktop double click the printer CD icon that automatically appears 4 Double click the Install Printer and Software icon 5 Follow the instructions on the screen Additional printer se
132. on you will need to set up the printer on a wireless NEtWOTK ssscssssscccsecssecsssecesescesnecesueecsseeesseceesseesse 40 Installing the printer on a wireless network Windows sssscssessssessecssecsseccscessseeseccssecsseccsscsseeseecsnesseecsucesseeeseesseestes 40 Installing the printer on a wireless network MACINTOSH esssesssescssecssecsseccncecsseeseecssecsseesseesseesueessssusseenseesneessecsssesees 42 Installing the printer ON a Wired NEtWOKK ccsssssssssssessecssssssssessessscsssccscssssssessessucssscsscsscsscsuccsucsucsuccssceacesecsseessesees 45 Changing port settings after installing a new network Internal Solutions PoOft sssssssssssssssssssssssssseeeessse 48 Setting up serial PRO iiO iii 50 Loading paper and specialty media 0000000000000000000000002 52 Setting the paper size and Esad iii 52 Setting the printer to detect the paper size loaded in a tray ssssssssssssseesssssssssssssssssssssssssssseeesseessssssssssssssereese 52 Contents 2 Configuring Universal paper SGUINGS meca bilis 53 Loading the standard or optional 250 sheet or 550 sheet tray eesssscsescssssscssesesscecssesessscessccnsecessseessseessnsssaee 54 Loading the 2000 Sheet tray sccisc t2 ccssi a iaianteeieenGihnd ioe avd sansa ESEO S a a R RA E aa es 57 Loading the MUlTPUROOSETOCUOLS mencionada 60 Loading The enveElope TESCO SAA AA ESA AS 63 Linking and Unlinking aaa 64 Linking tray Saareen r E NENES EA N NE E EEE NE
133. one or more of the following e To select the paper tray with the correct paper size or type press the up or down arrow button until espe Changed Continue appears and then press Y e Toignore the message and print from the tray selected for the print job press the up or down arrow button until V Use Current lt Src gt appears and then press v Troubleshooting 155 e Tocancel the current print job press the up or down arrow button until Gata job appears and then press W e For more information press the up or down arrow button until V show me or V rez1 me more appears and then press v Change lt input src gt to lt type gt lt size gt You can change the current paper source for the remainder of the print job The formatted page will print on the paper loaded in the selected tray This may cause clipping of text or images Try one or more of the following e To select the paper tray with the correct paper size or type press the up or down arrow button until Y pap s Changed Continue appears and then press v e To ignore the message and print from the tray selected for the print job press the up or down arrow button until V use Current lt Src gt appears and then press v e To cancel the current print job press the up or down arrow button until V cancel job appears and then press U e For more information press the up or down arrow button until V show me or V rez1 me more appears and then press
134. onitors e Double click a printer name to open its Status Monitor or select Run to open a Status Monitor for a particular printer e Select Update to change the appearance of the list of printers Driver Profiler Use the Driver Profiler to create driver profiles that contain custom driver settings A driver profile can contain a group of saved printer driver settings and other data for such things as e Print orientation and N Up document settings e Installation status of an output tray printer options e User defined paper sizes custom papers e Simple text and watermarks Overlay references Font references e Form associations Dell Printer Alert Utility Note This application is not available with Windows 2000 or earlier The Dell Printer Alert Utility informs you when there are errors requiring your intervention on your printer When there is an error a bubble appears telling you what the error is and points you to the appropriate recovery information Note For the Dell Printer Alert Utility to work properly bidirectional communication support must bein place so the printer and computer can communicate An exception is added to the Windows Firewall to allow this communication If you opted to install the Dell Printer Alert Utility with your printer software the utility automatically launches when the software installation is completed The utility is active if you see amp in the System Tray Software overview 73
135. ons installed 166 59 Incompatible Duplex 166 59 Incompatible envelope feeder 166 59 Incompatible output bin lt x gt 166 59 Incompatible tray lt x gt 167 61 Defective disk 167 80 Routine maintenance needed 167 84 PC Kit life warning 167 84 Replace PC Kit 167 88 Cartridge low 167 88 yy Replace cartridge 167 Change lt input src gt to lt Custom String gt 155 Change lt input src gt to lt Custom Type Name gt 155 Change lt input src gt to lt size gt 155 Change lt input src gt to lt type gt lt size gt 156 Check duplex connection 156 Check tray lt x gt connection 157 Close door lt x gt 157 Close door or insert cartridge 157 Close finisher side door 157 Close finisher top cover 157 Disk Corrupted 157 Insert tray lt x gt 157 Index 191 Install duplex unit or cancel print job 158 Install envelope feeder or cancel printjob 158 Install MICR Cartridge 159 Install output bin lt x gt or cancel printjob 158 Install tray lt x gt or cancel print job 158 Load lt input src gt with lt Custom String gt 159 Load lt input src gt with lt Custom Type Name gt 159 Load lt input src gt with lt size gt 159 Load lt input src gt with lt type gt lt size gt 159 Load Manual Feeder with lt Custom String gt 159 Load Manual Feeder with lt Custom Type Name gt 159 Load Manual Feeder with lt size gt 160 Load Manual Feeder with lt type gt lt size gt 160 Load staples 160 Reattach
136. oor 2 Remove the jammed paper 3 Close the staple finisher door 4 Press v Clearing jams 150 281 paper jam 1 Clear the jam from the stapler output bin 2 Press v 282 paper jam To prevent paper jams the stapler motor does not run when the stapler door is open 1 Close the stapler door until it clicks into place 2 Press v Clearing jams 151 283 staple jam 1 Press the latch to open the stapler door 2 Pull the latch of the staple cartridge holder down and then pull the holder out of the printer gt 3 Use the metal tab to lift the staple guard and then remove any loose staples Clearing jams 152 4 Press down on the staple guard until it snaps into place 5 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place 6 Close the stapler door 7 Press v Clearing jams 153 Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems or the printer is unresponsive make sure e The power cord is plugged into the printer and a properly grounded electrical outlet e The electrical outlet is not turned off by any switch or breaker e The printer is not plugged into any surge protectors uninterrupted power supplies or extension cords e Other electronic equipment plugged into the outlet is working e The printer is turned on Check the printer power switch e The
137. or Macintosh users change these settings from the Print dialog and pop up menus THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY e Load paper from a fresh package e Store paper in its original wrapper until you use it CHECK THE PAPER Avoid textured paper with rough finishes CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Type setting 2 Before sending the job to print specify the correct type setting e For Windows users specify the type from Print Properties e For Macintosh users specify the type from the Print dialog THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge Troubleshooting 180 Print is too light These are possible solutions Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light the Brightness setting is too light or the Contrast setting is too low e Change these settings from the printer control panel Quality menu e For Windows users change these settings from Print Properties e For Macintosh users change these settings from the Print dialog and pop up menus THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY e Load paper from a fresh package e Store paper in its original wrapper until you use it CHECK THE PAPER Avoid textured paper with rough finishes CHECK THE PAPER TYPE SETTING
138. or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes Adjust the width guide to fit the width of the envelopes Note A combination of high humidity over 60 and the high printing temperature may wrinkle or seal envelopes Printing 77 Tips on using labels Note This printer is intended for occasional paper label printing only e Do not load labels together with paper or transparencies in the same source mixing media can cause feeding problems e From the Paper menu set the Paper Type to Labels e Do not use labels with slick backing material e Use labels that can withstand temperatures of 230 C 446 F without sealing excessive curling wrinkling or releasing hazardous emissions e Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and cartridge warranties e Do not use labels with exposed adhesive e Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label e Be sure adhesive backing does not reach to the sheet edge Zone coating of the adhesive at least 1 mm 0 04 in away from edges is recommended Adhesive material contaminates the prin
139. or network printers or printers connected to print servers Profiles List Prints a list of profiles stored in the printer NetWare Setup Page Prints a report containing NetWare specific information about the network settings Note This menu item appears only for printers with an internal print server installed Print Fonts PCL Fonts PostScript Fonts PPDS Prints a report in English of all the fonts available for the printer language currently set in the printer Note A separate list is available for PCL and PostScript emulations Each emulator report contains print samples and information about the language s available fonts Print Directory Prints a list of allthe resources stored onan optional flash memory card or printer hard disk Notes e Job Buffer Size must be set to 100 e The optional flash memory or printer hard disk must be installed correctly and working properly Asset Report Prints a report containing asset information including the printer serial number and model name The report contains text and UPC bar codes that can be scanned into an asset database Network Ports menu Active NIC menu Active NIC Auto lt list of available network cards gt Description Notes e Auto is the factory default setting e This menu item appears only if an optional network card is installed Understanding printer menus 98 Standard Network or Network lt x gt menus
140. orts menu The Reports menu item is available from the Network Ports menu Network Ports gt Standard Network or Network lt x gt gt Std Network Setup or Net lt x gt Setup gt Reports Menu item Description Print Setup Page Prints a report containing information about the current network setup Print NetWare Setup Page notes e The Setup Page contains information about the network printer settings such as the TCP IP address e The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings Network Card menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network lt x gt gt Std Network Setup or Net lt x gt Setup gt Network Card Menu item Description View Card Status Lets you view the connection status of the Network Card Connected Disconnected View Card Speed Lets you view the speed of a currently active network card Network Address Lets you view the network addresses UAA LAA Understanding printer menus 100 Job Timeout 0 225 seconds Menu item Description Sets the amount of time in seconds that a network print job can take before it is canceled Notes e 90 seconds is the factory default setting e Asetting value of O disables the timeout e Ifa value of 1 9 is selected then the setting is saved as 10 Banner Page Off 0 On TCP IP menu Allows t
141. ory default setting e Pitch refers to the number of fixed space characters per inch cpi e Pitch can be increased or decreased in 0 01 cpi increments e For nonscalable monospaced fonts the pitch appears on the display but cannot be changed Understanding printer menus 123 PCL Emulation Settings Orientation Portrait Landscape Menu item Description Specifies the orientation of text and graphics on the page Notes e Portrait is the factory default setting e Portrait prints text and graphics parallel to the short edge of the page e Landscape prints text and graphics parallel to the long edge of the page PCL Emulation Settings Lines per Page 1 255 Specifies the number of lines that print on each page Notes e 60 is the US factory default setting 64 is the international factory default setting e The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the desired Paper Size and Orientation before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF On Off Sets the printer to print on A4 size paper Notes e 198 mm is the factory default setting e The 203 mm setting sets the width of the page to allow the printing of eighty 10 pitch characters Specifies whether the printer automatically performs a carriage return CR after a line feed LF control command Note
142. os 5 Realm NTLM Domain Specifies what credentials will be used when communicating to the SMTP server Some SMTP servers require credentials in order to send e mail Notes e None is the factory default setting for Device Initiated E mail e Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected Understanding printer menus 110 Security menu Miscellaneous menu Menu item Login Restrictions Login failures 1 10 3 attempts Failure time frame 1 60 5 minutes Lockout time 1 60 5 minutes Panel Login Timeout 1 900 3 seconds Remote Login Timeout 1 120 10 minutes Description Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes e Login failures specifies the number of failed login attempts before users are locked out 3 attempts is the factory default setting Failure time frame specifies the time frame during which failed login attempts can be made before users are locked out 5 minutes isthe factory default setting Lockout time specifies how long users are locked out after exceeding the login failures limit 5 minutes is the factory default setting Panel Login Timeout specifies how long the printer remains idle on the Home screen before automatically logging the user off 3 seconds is the factory default setting
143. out a Change Paper message appearing Paper Texture menu Menu item Description Plain Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Card Stock Texture Specifies the relative texture of the card stock loaded in a specific tray Smooth Notes Normal Rough e Normal is the factory default setting e Settings appear only if card stock is supported Transparency Texture Specifies the relative texture of the transparencies loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Understanding printer menus 90 Menu item Recycled Texture Smooth Normal Rough Description Specifies the relative texture of the recycled paper loaded in a specific tray Note Normal is the factory default setting Labels Texture Smooth Normal Rough Specifies the relative texture of the labels loaded in a specific tray Note Normal is the factory default setting Vinyl Labels Texture Smooth Normal Rough Specifies the relative texture of the vinyl labels loaded in a specific tray Note Normal is the factory default setting Bond Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note Rough is the factory default setting Envelope Texture Smooth Normal Rough Specifies the relative texture of the envelopes loaded in
144. ownward on the printer hard disk until the standoffs have seated into place Ih e S Additional printer setup 32 c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP Note The plugs and receptacles are color coded To install a printer hard disk directly onto the system board a Align the standoffs of the printer hard disk with the holes in the system board and then press downward on the printer hard disk until the standoffs have seated into place i Additional printer setup 33 b Attach the two provided screws to secure the printer hard disk mounting bracket r F M B c Insert the plug of the printer hard disk interface cable into the receptacle of the system board Note The plugs and receptacles are color coded Additional printer setup 34 Installing hardware options Order of installation A CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option Install the printer and any options you have purchased in the following order CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printe
145. per Notes Card Stock Transparency e Paper is the factory default setting Rough Cotton e The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source Labels Vinyl Labels Envelope Universal Setup menu These menu items are used to specify the height width and feed direction of the Universal Paper Size The Universal Paper Size is a user defined paper size setting It is listed with the other paper size settings and includes similaroptions such as support for duplex printing and printing multiple pages on one sheet Menu item Description Units of Measure Identifies the units of measure Inches Millimeters Notes e Inches is the US factory default setting e Millimeters is the international factory default setting Understanding printer menus 95 Menu item Description Portrait Width Sets the portrait width 3 14 inches Notes 76 360 mm e Ifthe width exceeds the maximum the printer uses the maximum width allowed e 8 5 inches is the US factory default setting Inches can be increased in 0 01 inch increments e 216 mmis the international factory default setting Millimeters can be increased in 1 mm increments Portrait Height Sets the portrait height 3 14 inches Notes 76 360 mm e Ifthe height exceeds the maximum the printer uses the maximum height allowed e 14inches is the US factory default setting Inches can be increased in 0 01 in
146. pies you want to print and then press W Note Use the keypad to enter a number if necessary For Macintosh users 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the print options pop up menu choose Job Routing 3 Choose your job type Confidential Reserve Repeat Verify profiles forms from a kiosk bookmarks or a parked job and then assign a user name For a confidential job also enter a four digit PIN Click Print and then go to the printer to release the job From the printer control panel press the down arrow button until Heza jobs appears and then press v Press the down arrow button until J appears next to your user name and then press v 7 Press the down arrow button until J appears next to your job and then press v 8 For confidential jobs use the numeric keypad to enter your PIN If you enter an invalid PIN the Invalid PIN screen appears e To re enter the PIN make sure Y cry again appears and then press v e To cancel the PIN press the down arrow button until V cancel appears and then press v Press the down arrow button until J appears next to the job you want to print and then press y Printing 80 Printing from a flash drive A USB port is located on the printer control panel Insert a flash drive to print supported file types Supported file types include pdf gif jpeg jpg bmp png tif
147. pre configured messages e Contact Name Location Zero Configuration Name and Custom Text 1 are messages that can be customized by a system support person Understanding printer menus 116 Setup menu Printer Language PCL Emulation PS Emulation PPDS Emulation Menu item Description Sets the default printer language Notes e PCL emulation uses a PCL interpreter for processing print jobs PostScript emulation uses a PS interpreter for processing print jobs e PCL is the factory default printer language e Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language Print Area Normal Whole Page Sets the logical and physical printable area Notes e This menu does not appear if Edge to Edge is enabled in the printer Setup menu Normal is the factory default setting When attempting to print data in the non printable area defined by the Normal setting the printer clips the image at the boundary The Whole Page setting allows the image to be moved into the non printable area defined by the Normal setting but the printer will clip the image at the Normal setting boundary e The Whole Page setting only affects pages printed using a PCL 5e interpreter This setting has no effect on pages printed using the PCL XL or PostScript interpreter Download Target RAM Sets the storage location for downloads Notes
148. print quality Paper containing fibers such as cotton can negatively affect paper handling For detailed information on paper with recycled fiber content see Using recycled paper and other office papers on page 69 Unacceptable paper The following paper types are not recommended for use with the printer e Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper e Preprinted papers with chemicals that may contaminate the printer e Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted papers that require a registration the precise print location on the page greater than 2 3 mm 0 9 in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms e Coated papers erasable bond synthetic papers thermal papers e Rough edged rough or heavily textured surface papers or curled papers e Recycled papers that fail EN12281 2002 European e Paper weighing less than 60 g m 16 Ib e Multiple part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble free printing To help avoid jams and poor print quality e Always use new undamaged paper e Before loading paper know the recommended print side of the paper This information is usually indicated
149. printer cable is securely attached to the printer and the host computer print server option or other network device e All options are properly installed e The printer driver settings are correct Once you have checked each of these possibilities turn the printer off wait for about 10 seconds and then turn the printer back on This often fixes the problem Embedded Web Server does not open These are possible solutions Try one or more of the following CHECK THE NETWORK CONNECTIONS Make sure the printer and computer are turned on and connected to the same network CHECK THE NETWORK SETTINGS Depending on the network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server For more information see your system administrator Troubleshooting 154 Understanding printer messages When Manual Feeder appears on the display it refers to the multipurpose feeder Change lt input src gt to lt Custom Type Name gt You can change the current paper source for the remainder of the print job The formatted page will print on the paper loaded in the selected tray This may cause clipping of text or images Try one or more of the following e To select the paper tray with the correct paper size or type press the up or down arrow button until Y pases Changed Continue appears and then press Y e To ignore the message and print from the tray selected for the print
150. problems If these suggestions still do not correct the problem then call for service You may have a printer part that requires adjustment or replacement Blank pages These are possible solutions Try one or more of the following PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE Remove the toner cartridge and make sure the packing material is properly removed Reinstall the toner cartridge THE TONER MAY BE LOW When 88 Cartridge Low appears order a new toner cartridge If the problem continues the printer may need to be serviced For more information contact Customer Support Troubleshooting 175 Clipped images Try one or more of the following CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Size setting 2 Before sending the job to print specify the correct size setting e For Windows users specify the size from Print Properties e For Macintosh users specify the size from the Page Setup dialog Ghost images CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Type setting 2 Before sending the job to print specify the correct type setting e For Windows users specify the type fr
151. r then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer e Printer stand or caster base e 2000 sheet drawer e 550 sheet drawer e Duplex unit e Printer A CAUTION POTENTIAL INJURY The printer weight is greater than 23 4 kg and requires two or more trained personnel to move it safely For more information on installing a printer stand caster base or 2000 sheet drawer see the setup documentation that came with the option Installing paper drawers The printer supports up to four optional drawers A drawer consists of a tray and a support unit All drawers are installed the same way A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Unpack the drawer and then remove any packing material 2 Place the drawer in the location chosen for the printer Note If you have multiple options to install then see the section about the recommended order of installation The 2000 sheet drawer must be the bottom drawer 3 Align the printer with the drawer and t
152. r even if the source is not installed Tray Renumber Restore Defaults Returns all tray drawer and feeder assignments to the factory default settings Yes L No PPDS menu Orientation Sets the orientation of the text and graphics on the page Portrait Notes Landscape e Portrait is the factory default setting e Settings are duplicated in the PCL Emulation menu Lines per Page 1 255 Sets the number of lines that print on each page Notes e 64 is the factory default setting e The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the desired Paper Size and Orientation before setting Lines per Page Lines per Inch 0 25 30 00 Sets the number of lines that print per inch Notes e 6is the factory default setting e Lines per Inch can be increased or decreased in 0 25 inch increments Page Format Print Whole Sets the logical and physical printable area of the page Notes e Print is the factory default setting Print data maintains its position with respect to edge of the paper e When Whole is selected document margins are calculated from the top left corner of the physical edge of the page e Printing does not occur outside the printable area Understanding printer menus 125 Character Set Specifies a default character set for PPDS print jobs 1 2 Notes e 2is the factory default setting Character Se
153. r from data created by electrical noise in the serial cable The electrical noise can cause stray characters to print Select On to prevent stray characters from printing e This menu item appears only if Serial RS 232 RS 422 is set to RS 232 Understanding printer menus 109 SMTP Setup menu Use the following menu to configure the SMTP server Menu item Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port Description Specifies SMTP server port information Note 25 is the default SMTP gateway port Range is 1 65536 SMTP Timeout Specifies the amount of time in seconds before the server stops trying 5 30 to send the e mail Note 30 seconds is the factory default setting Reply Address Specifies a reply address of up to 128 characters in e mail sent by the printer Use SSL Sets the printer to use SSL for increased security when connecting to the Disabled SMTP server Negotiate Notes Required e Disabled is the factory default setting for Use SSL e When the Negotiate setting is used your SMTP server determines if SSL will be used SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Specifies the type of user authentication required Note No authentication required is the factory default setting Device Initiated E mail None Use Device SMTP Credentials Device Userid Device Password Kerber
154. r is empty the job prints using the linked tray Rough Cotton Recycled Custom Type lt x gt MP Feeder Size Specifies the paper size loaded in the multipurpose feeder A4 Notes A5 A6 e From the Paper menu Configure MP must be set to Cassette in order for MP Feeder Size to appear as a menu item JIS B5 PR Letter Legal Executive Oficio Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope e AZ is the international factory default setting Letter is the US factory default setting e The multipurpose feeder does not automatically sense paper size The paper size value must be set 1 Appears only if Tray Size Sensing is turned off Note Only installed trays drawers and feeders are listed in this menu Understanding printer menus 87 MP Feeder Type Plain Card Stock Transparency Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Recycled Custom Type lt x gt Menu item Description Specifies the type of paper loaded in the multipurpose feeder Notes e From the Paper menu Configure MP must be set to Cassette in order for MP Feeder Type to appear as a menu item e Plain Paper is the factory default setting Envelope Feeder Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specifies the envelope size loaded in
155. r location eessessssecsssccsecssescscecssecssecsssesssessuecessccsseesscesssesueeesseessesseeessecsneeesseesseeseeesnecsseeesees 135 SHIPPING A ds 136 Administrative SUPPOFt oocccnnnnnnnnnnnccconocacacaconononananananananacananos 137 Using the Embedded Web Seniat aaa 137 COCINE GS SEALS A AA NN URS ae 137 Setting Up mailal rtSsnso ena TROT E OTE nS WORT SN DORE 137 VIEWINO TO POMS iii Ei 138 Contents 5 NN tetette 138 Restoring the factory default SiS 139 eo a A 140 POTN GE AINA Svs SA 140 Understanding jam numbers and lOCALIONS msi lid ai 141 200 ds Raat 141 201 PAP ek JANA RN 142 202 and 203 babel dis ed 143 2S ONDA ON ANN Mscsacctcccecttecate texto sactenstctessavse aaa 144 231 239 paper jams optional external duplex UN it csesssssssssessesecssccssccscssesssccssccsccssessccseeseessccssecseesseeneeses 146 241 245pa per Mi A a laces da 148 250 PAP AM sia 148 AIN ON ON 149 271 279 paper AMS A ii 150 LINE RN 150 281 PAPA MM ia 151 ZO PAPA AM a a daa aoa 151 LOSA VARAS A EIA AE SSA OEE ADA 152 TrOUDIES AO IM Oscura il 154 Song Basic pro Dl A AAA O 154 Solving b sic printer proble MSc doc e E EEE I K a ET S E T EEEE 154 Embedded Web Server does not Open sssssseseeeccesecceesceeeesseeesssssesssssssssssesssssstssssstesssteeesseeeeeseeeeeeeesseeeeeeseseeeeesseeessssesssssssss 154 Understanding printer Messe ina A E ET ORO 155 Change lt input src gt to lt Custom Type Named sssessssccssecsecsescssecsssecseec
156. r printer refer to the Product Information Guide Appendix 187 Index Numerics 1565 Emulation error load emulation option 168 2000 sheet tray loading 57 250 sheet tray standard or optional loading 54 281 paper jam 151 282 paper jam 151 30 yy Invalid refill change cartridge 162 31 yy Replace defective or missing cartridge 162 32 yy Cartridge part number unsupported by device 163 34 Short paper 163 35 Insufficient memory to support Resource Save feature 163 37 Insufficient memory for Flash Memory Defragment operation 163 37 Insufficient memory to collate job 163 37 Insufficient memory some held jobs deleted 164 38 Memory full 164 39 Complex page some data may not have printed 164 50 PPDS font error 164 52 Not enough free space in flash memory for resources 164 53 Unformatted flash detected 165 54 Standard network software error 165 55 Unsupported option in slot 165 550 sheet tray standard or optional loading 54 56 Standard parallel port disabled 165 56 Standard USB port disabled 165 58 Too many disks installed 165 58 Too many flash options installed 166 58 too many trays attached 166 59 Incompatible Duplex 166 59 Incompatible envelope feeder 166 59 Incompatible output bin lt x gt 166 59 Incompatible tray lt x gt 167 61 Defective disk 167 80 Routine maintenance needed 167 84 PC Kit life warning 167 84 Replace PC Kit 167 88 Cartridge low 167 88 yy Replace cartridge 167 A Active NI
157. rd e Changing this setting also changes the Units of Measurement setting in the Universal Setup menu and the default for each input source in the Paper Size Paper Type menu Output Lighting Sets the amount of light from an optional output bin Normal Standby Mode Notes e Bright TAN Din e In Normal Standby Mode the factory default is Bright gt off e In Power Saver Mode the factory default is Dim Power Saver e Bright e Dim e Off Alarms Sets an alarm to sound when the printer requires operator Alarm Control intervention Cartridge Alarm Available selections for each alarm type are Staple Alarm Off Single Continuous Notes e Single is the factory default setting for Alarm Control Single sounds three quick beeps e Off is the factory default setting for Cartridge Alarm and Staple Alarm Off means no alarm will sound e Continuous repeats three beeps every 10 seconds e Staple Alarm is available only when the finisher is installed Understanding printer menus 114 Menu item Description Timeouts Sets the amount of time the printer waits after a job is printed Power Saver before it goes into a reduced power state 1 240 min Notes e 30 minutes is the factory default setting e Lower settings conserve more energy but may require longer warm up times e Select the lowest setting if the printer shares an electrical circuit with room lighting or you notice lights flickering in the room e Select a high set
158. rd in the printer Warning Potential Damage Do not turn off the printer while the flash memory is formatting Notes e Aflash memory option card must be installed in the printer and operating properly for this menu item to be available The flash memory option card must not be Read Write or Write protected e Selecting Yes deletes all data stored in flash memory e No cancels the format request Defragment Flash Prepares the flash memory to receive new data by retrieving lost storage space Yes Warning Potential Damage Do not turn off the printer while the flash memory No is defragmenting Notes e A optional flash memory card must be installed in the printer and operating properly for this menu item to be available The flash memory card must not be Read Write or Write protected or defective e No cancels the defragment request e Selecting Yes reformats the flash memory after transferring all downloads to regular printer memory When formatting is complete the downloads are loaded back into flash memory Hex Trace Assists in isolating the source of a print job problem Activate Notes e When Activate is selected all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed e To exit or deactivate Hex Trace turn the printer off or reset the printer Understanding printer menus 121 Coverage Estimator Off Menu item Description Prov
159. rds Paper and specialty media guidelines 71 Paper types and weights supported by the printer The printer engine supports 60 176 g m 16 47 Ib paper weights The duplex unit supports 63 170 g m 17 45 Ib paper weights Paper type 250 or 550 sheet Optional Multipurpose feeder Duplex unit trays standard or 2000 sheet tray optional Paper Y 7 Y Y e Plain e Bond e Colored e Custom e Letterhead e Light e Heavy e Preprinted e Rough Cotton e Recycled Card stock y y y X Envelopes X X y X Labels y y y y e Paper e Vinyl Transparencies y y y X This option is not supported by the duplex unit Paper and specialty media guidelines 72 Software overview Use the Software and Documentation CD that came with your printer to install a combination of software applications depending on your operating system Note If you purchased your printer and computer separately you must use the Software and Documentation CD to install these software applications Note These software applications are not available with Macintosh Status Monitor Center Note For the local Status Monitor Center to work properly bidirectional communication support must be in place so the printer and computer can communicate The Status Monitor Center works when the printer is connected to a network or to a computer locally through a USB cable Use the Status Monitor Center to manage multiple Status M
160. ress the up or down arrow button until Jore Quality Pgs appears and then press v The print quality test pages print 5 Press the up or down arrow button until Y exit Config Menu appears and then press ly Resetting the Printer appears briefly followed by a clock and then Ready appears Printing 82 Canceling a print job Canceling a print job from the printer control panel If the job is formatting or already printing and Cancel a job appears on the first line of the display 1 Press the up or down arrow button until Y cancel appears A list of jobs appears 2 Press the up or down arrow button until J appears next to the job you want to cancel and then press V Note Once a print job is sent to easily cancel a job press The Stopped screen appears Press the up or down arrow button until Y cantar a job appears and then press V Canceling a print job from the computer To cancel a print job do one of the following For Windows users 1 Click 69 or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens 4 Double click the printer icon 5 Select the job to cancel 6 From the keyboard press Delete From the Windows taskbar When you send a job to print a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Se
161. ridge is worn or Replace the toner cartridge defective AB D Photoconductor is worn or Replace the photoconductor AB D defective ABCD Contacting Technical Support When you call Technical Support describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and the Service Tag number or Express Service Code For more information see the label on the inside top front cover of the printer The Service Tag number is also listed on the menu settings page For additional technical support check the Dell Support Web site at support dell com Troubleshooting 185 Appendix Dell Technical Support Policy Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System application software and hardware drivers to the original default configuration as shipped from Dell as wellas the verification of appropriate functionality of the printer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available at Dell Support Additional technical support options may be available for purchase Dell provides limited technical support for the printer and any Dell installed software and peripherals Support for third party software and
162. rint 169 incorrect characters print 170 incorrect margins 177 job prints from wrong tray 170 job prints on wrong paper 170 job takes longer than expected 169 jobs do not print 168 Large jobs do not collate 170 multiple language PDFs do not print 168 paper curl 177 paper frequently jams 174 tray linking does not work 170 unexpected page breaks occur 171 troubleshooting print quality blank pages 175 clipped images 176 ghost images 176 gray background 176 poor transparency quality 185 print irregularities 178 print is too dark 180 print is too light 181 print quality test pages 175 repeating defects 178 skewed print 179 solid black streaks 179 solid color pages 182 solid white streaks 179 streaked horizontal lines 183 streaked vertical lines 182 toner fog or background shading 183 toner rubs off 184 toner specks 184 uneven print density 185 troubleshooting printer options 2 000 sheet drawer 172 envelope feeder 173 flash memory card 173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 papertrays 172 U Universal Paper Size setting 53 Universal Setup menu 95 unlinking trays 64 Unsupported disk 162 USB menu 104 USB port 36 Utilities menu 121 V Verify print jobs 78 printing for Macintosh users 79 printing for Windows users 79 viewing reports 138 W Web site finding 13 Windows wireless network installation 40 wired network setup using Windows
163. rinting for Macintosh users 79 printing for Windows users 79 S safety information 11 12 Security Audit Log menu 112 Serial lt x gt menu 107 serial port 50 serial printing setting up 50 Set Date Time menu 112 setting paper size 52 paper type 52 TCP IP address 101 Universal Paper Size 53 setting up serial printing 50 setting up the printer on a wired network Macintosh 45 on a wired network Windows 45 Setup menu 117 shipping the printer 136 SMTP Setup menu 110 software Driver Profiler 73 printer alert utility 73 printer supplies reorder application 74 printing status window 74 Status Monitor Center 73 Standard Network menu 99 standard tray loading 54 Status Monitor Center 73 status of supplies checking 130 storing paper 69 supplies 129 Substitute Size menu 90 supplies conserving 129 status of 130 storing 129 system board accessing 19 T TCP IP menu 101 tips labels paper 78 toner cartridge replacing 131 transparencies loading 60 tips on using 77 tray linking 65 66 tray unlinking 65 66 trays linking 64 65 unlinking 64 65 Index 192 troubleshooting checking an unresponsive printer 154 contacting Technical Support 185 solving basic printer problems 154 troubleshooting display display is blank 168 display shows only diamonds 168 troubleshooting paper feed message remains after jam is cleared 174 page that jammed does not reprint 174 troubleshooting print held jobs do not p
164. rom the software program for Windows users click File gt Print and then click Properties Preferences Options or Setup for Macintosh users choose File gt Print and then adjust the settings from the Print dialog and pop up menus Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Long Edge the page is oriented in relation to the printing on the front of the page Short Edge Notes e Long Edge is the factory default setting e Long Edge specifies that binding be placed on the left edge of portrait pages and the top edge of landscape pages e Short Edge specifies that binding be placed on the top edge of portrait pages and the left edge of landscape pages Copies Specifies a default number of copies for each print job 1 999 Note 1 is the factory default setting Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note Do Not Print is the factory default setting Print Collate Stacks the pages of a print job in sequence when printing multiple copies Notes e Off is the factory default setting No pages will be collated e The On setting stacks the print job sequentially e Both settings print the entire job the number of times specified by the Copies menu setting Understanding printer menus 118 Menu item Separator Sheets None Between Copies Between Jobs Between Pages Description Spe
165. rs and then press V to stop thedefragment process and continue printing e Delete fonts macros and other data in printer memory e Install additional printer memory Troubleshooting 163 37 Insufficient memory some held jobs were deleted The printer deleted some held jobs in order to process current jobs Press the up or down arrow button until V cexeiaue appears and then press v to clear the message 38 Memory full Try one or more of the following e Press the up or down arrow button until V opakim appears and then press v to clear the message e Cancel the current print job Press the up or down arrow button until Y dancel job appears and then press W e Install additional printer memory 39 complex page some data may not have printed Try one or more of the following e Press the up or down arrow button until V Gentine appears and then press v to clear the message and continue printing e Cancel the current print job Press the up or down arrow button until Yoana job appears and then press W e Install additional printer memory 50 PPDS font error Try one or more of the following e Press the up or down arrow button until Vet appears and then press v to clear the message and continue printing e The printer cannot find a requested font From the PPDS menu select Best Fit and then select On The printer will find a similar font and reformat the affected text e Cancel the current print job Pr
166. ry default setting e The Off setting disables parallel port negotiation Understanding printer menus 106 Menu item Description Protocol Specifies the parallel port protocol Standard Notes Fastbytes e Fastbytes is the factory default setting It provides compatibility with most existing parallel ports and is the recommended setting e The Standard setting tries to resolve parallel port communication problems Honor Init Determines whether or not the printer honors printer hardware initialization On requests from the computer Off Notes e Off is the factory default setting e The computer requests initialization by activating the Init signal from the parallel port Many personal computers activate the Init signal each time the computer is turned on Parallel Mode 2 Determines whether the parallel port data is sampled on the leading or trailing edge On of strobe Off Notes e On is the factory default setting e This menu appears only if a standard or optional parallel port is available Mac Binary PS Sets the printer to process Macintosh binary PostScript print jobs On Notes Off Auto e Auto is the factory default setting e The Off setting filters print jobs using the standard protocol e The On setting processes raw binary PostScript print jobs Parallel With ENA Sets the network address netmask or gateway information for an external print ENA Address server that is attached to the printer using a par
167. s used the printer does not examine incoming data e When the Off setting is used the printer uses PCL emulation if the PCL SmartSwitch setting is On It uses the default printer language specified in the Setup menu if the PCL SmartSwitch setting is Off NPA Mode Sets the printer to perform the special processing required for bidirectional On communication following the conventions defined by the NPA protocol Off Notes Auto e Auto is the factory default setting e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated USB Buffer Sets the size of the USB input buffer Disabled Notes Auto e Auto is the factory default setting e The Disabled setting turns off job buffering Any jobs already buffered on the disk are printed before normal processing is resumed The USB buffer size value can be changed in 1 K increments e The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether the Resource Save setting is On or Off To increase the maximum size range for the USB Buffer disable or reduce the size of the parallel serial and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Mac Binary PS On Off Auto Sets the printer to process Macintosh binary PostScript print jobs Not
168. scovered on the network and then click Finish Note If your configured printer does not appear in the list of discovered printers click Add Port and follow the on screen instructions Follow the on screen instructions to complete the installation For Macintosh users 1 2 Allow the network DHCP server to assign an IP address to the printer Print the network setup page from the printer For information on printing a network setup page see Printing a network setup page on page 38 Locate the printer IP address in the TCP IP section of the network setup page You will need the IP address if you are configuring access for computers on a different subnet than the printer Install the drivers and add the printer a Install a PPD file on the computer 1 Insert the Software and Documentation CD in the CD or DVD drive Double click the installer package for the printer From the Welcome screen click Continue Click Continue again after viewing the Readme file Click Continue after viewing the license agreement and then click Agree to accept the terms of the agreement Select a Destination and then click Continue From the Easy Install screen click Install 8 Type the user password and then click OK All the necessary software is installed on the computer 9 Click Restart when installation is complete UAWN N A Additional printer setup 46 b Add the printer e For IP printing In Mac OS X version 10 5 or later
169. se the top rear door 4 Press v 230 paper jam Rear paper jams 1 Remove the standard tray from the printer Clearing jams 144 2 Pull down the bottom rear door 3 Push the tab down 4 Remove the jammed paper 5 Close the bottom rear door 6 Insert the standard tray 7 Press v Clearing jams 145 Front paper jams 1 Remove the standard tray from the printer 2 Push the tab down 3 Remove the jammed paper 4 Insert the standard tray 5 Press V 231 239 paper jams optional external duplex unit Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door 2 Remove the jammed paper Clearing jams 146 3 Close the rear duplex door 4 Press v Front paper jams 1 Remove the standard tray from the printer 2 Remove the duplex jam access tray 3 Raise the recessed duplex bar 4 Remove the jammed paper 5 Replace the duplex jam access tray Clearing jams 147 6 Insert the standard tray 7 Press v 241 245 paper jams 1 Pull out the tray indicated on the display 2 Remove any jammed paper and then insert the tray 3 Press V 4 If the jam message persists for a 250 sheet or 550 sheet tray then remove the tray from the printer 5 Remove the jammed paper and then insert the tray 6 Press Vv 250 paper jam 1 Remove the paper from the multipurpose feeder Clearing jams 148 2 Flex the sheets of paper back and
170. seesuecsuceasessnecseecsueesseeesses 159 Load lt inp t SS A cecanvezsoiesbusstuv EET OT E ebony E E E 159 Load lt input stES With lt typeS lt SiZ uni discapacidad scarico colinda 159 Load Manual Feeder with lt Custom Type Name gt csssessssscssecsssessesseessescssccssecsseesseesusecssccsseesecsuecsneceascseseeseeesneesseeeases 159 Load Manual Feeder with lt Custom String gt sesssssssscsseesssecssecsseesssesseesseecssccsseesseesssesueeessecssecsseesussssscesseesseeseeesneesseeesses 159 Load Manual Feeder DS AAA sea sa aor Ei KEE ER SEE EEE SEE RE EEES Load Manual Feeder with lt type gt lt size gt To RS A Reattach bin lt X gt lt y gt Reattach envelope feeder Remove paper from standard OUtput DIN era aate a a AaRON iE Eo ES aa Eoia aE NES a 162 Remove paper from bin lt x gt Remove paper From all Dims wsssievisssscsceccsasasecuatbassesscvesansavecavecsansiaedvesannduacavebenbiveusessanbeccuestaassactbectashevatecntcsnacedecuasadesea luisa dista Remove paper from lt linked Set bin NAME gt cssssssessssescssssccssecssseesseecensceesuecessececsuscessecessnccsssecssseceseecesscessnecsueeesseeeeanees 162 Unsupported diSk ss sssssssssssssssssssssssssessssseesseeeceseeeeeeceeeeeseeeeesseeessssesss 30 yy Invalid refill change cartridge 31 yy Replace defective or missing Cartridge secsssescsescesesecssecssseeesnsccsseecessccessecsssecessceessscesssccsuscesseecssuceesneecsneessseeeeneees 32 yy Cartr
171. sh memory card must be installed in the printer and operating properly for this menu item to be available e The optional flash memory card cannot be Read Write Write or password protected e Job Buffer Size must not be set to 100 Menu item Description lt list of symbol sets gt PCL Emulation Settings Point Size 1 00 1008 00 Font Source Specifies the set of fonts available Resident Notes Download Flash e Resident is the factory default setting It shows the factory default set of All fonts downloaded into RAM e Download appears only if downloaded fonts exist It shows all the fonts downloaded into RAM e Flash appears only ifan optional flash memory card containing fonts is installed e An optional flash memory card must be properly formatted and cannot be Read Write Write or password protected e All shows all fonts available to any option Font Name Lets you view or change the setting from a selection list lt list of fonts gt Symbol Set Lets you view or change the setting from a selection list Changes the point size for scalable typographic fonts Notes e 12 is the factory default setting e Point Size refers to the height of the characters in the font One point equals approximately 1 72 of an inch e Point sizes can be increased or decreased in 0 25 point increments PCL Emulation Settings Pitch 0 08 100 Specifies the font pitch for scalable monospaced fonts Notes e 10 is the fact
172. software 38 installing options order of installation 35 installing printer software adding options 39 Internal Solutions Port installing 25 troubleshooting 173 Internal Solutions Port network changing port settings 48 IPv6 menu 102 J jams avoiding 140 locating jam areas 141 locations 141 numbers 141 jams clearing 200 141 201 142 202 and 203 143 230 144 231 239 optional duplex 146 241 245 148 250 148 260 149 271 279 150 Index 189 280 150 283 staple jam 152 stapler 152 L labels paper tips 78 letterhead loading 2000 sheet tray 57 loading multipurpose feeder 60 loading trays 54 tips on using 76 linking exit bins 65 linking trays 64 Load lt input src gt with lt Custom String gt 159 Load lt input src gt with lt Custom Type Name gt 159 Load lt input src gt with lt size gt 159 Load lt input src gt with lt type gt lt size gt 159 Load Manual Feeder with lt Custom String gt 159 Load Manual Feeder with lt Custom Type Name gt 159 Load Manual Feeder with lt size gt 160 Load Manual Feeder with lt type gt lt size gt 160 Load staples 160 loading 2000 sheet tray 57 250 sheet tray standard or optional 54 550 sheet tray standard or optional 54 card stock 60 envelopes 60 63 letterhead in 2000 sheet tray 57 letterhead in multipurpose feeder 60 letterhead in trays 54 multipurpose feeder 60 transparencies 60 Macintosh wireless network installation 42 memory card insta
173. ssesseccsuecssecsscesseesuecessecseesseesseesteceseesses 21 Installing a flash memory or firmware CALC seecssseccssescsessecsececsnccessecsssecessccessscesnsccsuecesseccsssecssseesseecessceesusessueesueeessseesaneesse 22 Installing an Internal Solutions Port esescsssccsesscsssccncscssesesceneccsscesscssssenseeenecsnscsssceneseneeesssosssessseenesessessnecsssesssceneesseesseeenes 25 Installing a printer hard isk wu essssesssescesescssecseccsecssssensccssesssecssscssecesscssseessecsuecsseccssesseesseecssecsseessessseesueecssecseesseesnessseesseesses 31 Installing hardware Opus orita 35 Order ofinstalla OM ernieren nieta Ra RE ANEREN TENRA ISSO 35 installing paper AAA Pe abuseaasesonscSbecnesdbseeastetiese s 35 Attaching Ce LS PO O A NE 36 Verifying Pers Daiana md NAN NANNE E EEVEE e 37 Printinga menu settings pa gburcsrininaneiii aia 37 Printing a network setup page sssssssssssssssssssssssesssseeessesesssessssseessssssssssssssssssesssseeesseeeeesteeeeeceeeeeeoseeeesseeesseesssssessssss sess sssssst seset 38 Setting p th eprinter Oi 38 Er lanes stgastina tanateacayen ouasste vaansoencipeed astonscted 38 Updating available options in the printer Ariver a essessssssssesssecseessesesssecssecsseccscessseeseecssecsseecseesueceseecssecssecsscesneeeseesseesses 39 Setting up wireless FOGUAUIIAG s5svudsvvotovevsdavatdnacchastaov tod onde nnyonsdancautanasiauvsonivenSvadvvvndasdnabalan eautoniandteakslesdeddbnnsSnedbnisantesiaas 40 Informati
174. ssesuseessccssseeseesssesueeesscesseesseesecsuecessessneeseeesneess 155 Change lt input Src gt to lt CUSTOM String Sininen a iiia a inini ase 155 Change lt input AAA a E aE EE E EEES R E EEES ERa eoa E K TTA E E E E aE E 155 Change lt input Src gt to lt type gt lt SIZO gt on essscssscnecsccneccsscensessessnsscencccsessseeneesnessenscsnsesseesanscensescesnssessesenessneeenncsssseneneenesse 156 Check NS E a ease ae ate CHECK tray lt gt COMMECHIOM dtavsscesseasacsssuascdsvzsuseovasancabsasaoasvastsanvassvasvaauoasvastsanvassvasnaauoasvnseoeovaseounbedioasvadsncavadeoasnadenisnatenieeadsoassanens Close door lt X gt sssssssssssseccccececeesseeeesse Close door or insert cartridge Closetinisher side dado E ld Close finisher top cover Disk o aia OSCE ide Install output bin lt x gt or cancel print job Install duplex unit or cancel printjOD scccssscscccosecaesedarcdecnessdseanssdedanedectovsdecanncdeWlonedeouoeodocdossannsedodacassedesdodedavecdedacuedelecbeans Install envelope feeder or cancel Print jo Dissension a 158 Contents 6 Install Tray lt x gt or Cancel Print JOD vino oia ds ediles 158 Install MICR Ca ii i 159 Load lt input src gt with lt Custom Type NaMe gt csecssssssecseecsecssscssssessecsseecssscssecsseessesueeesseesseessecsuscesceunseenseeseeesnecsseeesses 159 Load lt input src gt with lt CUStOM String gt on eecsescsecssecsssesseeeseecssecssecssseessecsuscessecssecsseesusesusecssecssec
175. ssssssseenscenessscesssenesencescseesesessecenesensessssesssceneceneeseses 169 Job prints from the wrong tray Or ON the wrong PAPEL scssssccsseecsseecssescesseecesnccesneecssecessccessseesssecsuscesseceesnscesnecesseeesees 170 a SSA ENS Tray linking does not work Large jobs do not colla ona eds Unexpected page rra sail 171 SOIVINO POR PODIAS A EA AAA SA Option does not operate correctly or quits after it is installed A assed sazbiagazsvagasbvadvasnoadwasouad oazoadevasbudd wasiudd oasbudd EEA EA ARAE EEEa Solving 2 000 sheet drawer Problems sssssssssscssecsseesseeccscecssesseecssccsseecscesssesuseesuccsseesseesseesueessesnseessessusesueeesnecsseesseesneess Envelope feeder MA e ed AE O RN Hard disk with adapter Internal Solutions Port Solving paper feed PrObleMS cssesssssscseessesssscssssessscssccsscsscssscssesssssuccsscscsssssesssecssssucesecsccsseaceasssueescssucesceseesaceneeses Paper frequently jaM Simio luli incidir id Paper jam message remains after jam is Cleared 0 esssessccecceseeeee Page that jammed does not reprint after you clear the jam Solving printq ality probidad Isolating print quiality proble MS uvas iio r T E e i ei Ta Blank pages Clipped images E Do FIA AAT O SS EE A A AEE Gray background AA NAS O Print irregularities AN Skewed Oi dada Solid black or white streaks appear on transparencies OF PAPEL ecrseecseccsecseccecesseesseccencecssees
176. t Assign Type Bin Selects an output bin for each supported paper type Plain Paper Bin Available selections for each type are Card Stock Bin Disabled Transparency Bin Standard Bin Recycled Bin Bin lt x gt Labels Bin Note Standard Bin is the factory default setting Vinyl Labels Bin Bond Bin Envelope Bin Rough Envelope Bin Letterhead Bin Preprinted Bin Colored Bin Light Paper Bin Heavy Paper Bin Rough Cotton Bin Custom lt x gt Bin Reports menu Menu Settings Page Prints a report containing information about paper loaded into trays installed memory the total page count alarms timeouts the printer control panel language the TCP IP address the status of supplies the status of the network connection and other information Device Statistics Prints a report containing printer statistics such as supply information and details about printed pages Network Setup Page Prints a report containing information about the network printer settings such as the TCP IP address information Note This menu item appears only for network printers or printers connected to print servers Understanding printer menus 97 Menu item Network lt x gt Setup Page Description Prints a report containing information about the network printer settings such as the TCP IP address information Notes e This menu item is available when more than one network option is installed e This menu item appears only f
177. t 2 is composed of printable characters and symbols used in non US English languages e When Characters Set 1 is selected values given to the printer are interpreted as printer commands Best Fit Replaces a missing font with a similar font On Note On is the factory default setting If the requested font is not found the Off printer will use a similar font Tray 1 Renumber Configures the printer to work with printer software or programs that use Off different source assignments for trays drawers and feeders Tray 2 Notes e Off is the factory default setting e Tray 2 is displayed only when it is installed Auto CR after LF Specifies whether the printer automatically performs a carriage return CR On after a line feed LF control command Off Notes e Off is the factory default setting e Settings are duplicated in the PCL Emulation menu Auto LF after CR Specifies whether the printer automatically performs a line feed LF after a On carriage return CR control command Off Notes e Off is the factory default setting e Settings are duplicated in the PCL Emulation menu Understanding printer menus 126 HTML menu Font Name Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text XX Intl CG Times Sets the default font for HTML documents Intl Courier I
178. t to the correct size and then press v 7 Press the up or down arrow button until J appears next to the correct paper type and then press v Submitting Selection appears The printer returns to the Paper Size Type menu 8 Press three times to return to the Ready State Setting the printer to detect the paper size loaded in a tray Size sensing disables or enables auto size sensing on trays Size sensing also lets the printer detect the difference between similar paper sizes that it otherwise cannot The printer trays cannot distinguish the paper size when both A5 and Statement sizes or B5 and Executive sizes are loaded in the printer trays From the Size Sensing menu specify which size you want the printer to detect Note The multipurpose feeder does not use auto size sensing and can support both A5 and Statement size or B5 and Executive size print jobs The Size Sensing setting does not affect the multipurpose feeder settings 1 Turn the printer off 2 Press and hold v and the right arrow button while turning the printer on 3 Release the buttons when the screen with the clock animation appears The printer performs a power on sequence and then Config Menu appears 4 Press the up or down arrow button until V size Sensing appears and then press v A screen listing the Size Sensing settings appears 5 Press v to select the desired Tray Sensing setting Submitting Selection appears followed by the Size Sensing menu
179. tall the toner cartridge Close the front cover Close the multipurpose feeder door Press v 201 paper jam 1 2 3 Push the release latch and then lower the multipurpose feeder door Push the release latch and then open the front cover Lift and pull the toner cartridge out of the printer Warning Potential Damage Do not touch the photoconductor drum on the underside of the cartridge Use the cartridge handle whenever you are holding the cartridge Clearing jams 142 4 Place the toner cartridge aside on a flat smooth surface Warning Potential Damage Do not leave the cartridge exposed to light for extended periods Warning Potential Damage The jammed paper may be covered with unfused toner which can stain garments and skin 5 Remove the jammed paper A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Note If the paper is not easy to remove then open the rear door and remove the paper from there Align and reinstall the toner cartridge Close the front cover Close the multipurpose feeder door Press v O ONGA 202 and 203 paper jams If the paper is exiting the printer then pull the paper out and then press Y Clearing jams 143 If the paper is not exiting the printer 1 Pull down the top rear door 2 Slowly remove the jammed paper to avoid tearing it 3 Clo
180. ter and could void the warranty e If zone coating of the adhesive is not possible remove a 1 6 mm 0 06 in strip on the leading and driver edge and use anon oozing adhesive e Portrait orientation works best especially when printing bar codes Tips on using card stock Card stockis heavy single ply specialty media Many of its variable characteristics suchas moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities When printing on card stock e Feed card stock from a 250 sheet tray a 550 sheet tray or the multipurpose feeder e Make sure the Paper Type is Card Stock e Select the appropriate Paper Texture setting e Be aware that preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper handling problems e Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 230 C 446 F without releasing hazardous emissions e Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer e Use grain short card stock when possible Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer you can specify that you want the printer to hold the job in memory until you start t
181. ters print 170 incorrect margins 177 job prints from wrong tray 170 job prints on wrong paper 170 job takes longer than expected 169 jobs do not print 168 Large jobs do not collate 170 multiple language PDFs do not print 168 paper curl 177 paper frequently jams 174 tray linking does not work 170 unexpected page breaks occur 171 printer configurations 14 minimum clearances 16 models 14 moving 135 selecting a location 16 shipping 136 printer alert utility 73 printer control panel 17 factory defaults restoring 139 printer hard disk installing 31 printer messages 1565 Emulation error load emulation option 168 281 paper jam 151 282 paper jam 151 30 yy Invalid refill change cartridge 162 31 yy Replace defective or missing cartridge 162 32 yy Cartridge part number unsupported by device 163 34 Short paper 163 35 Insufficient memory to support Resource Save feature 163 37 Insufficient memory for Flash Memory Defragment operation 163 37 Insufficient memory to collate job 163 37 Insufficient memory some held jobs deleted 164 38 Memory full 164 39 Complex page some data may not have printed 164 50 PPDS font error 164 52 Not enough free space in flash memory for resources 164 53 Unformatted flash detected 165 54 Standard network software error 165 55 Unsupported option in slot 165 56 Standard parallel port disabled 165 56 Standard USB port disabled 165 58 Too many disks installed 165 58 Too many flash opti
182. the envelope feeder Note DL Envelope is the international factory default setting 10 Envelope is the US factory default setting Envelope Feeder Type Envelope Rough Envelope Custom Type lt x gt Specifies the type of envelope loaded in the envelope feeder Notes e Envelope is the factory default setting e The Custom Type setting can be used to store up to six types of envelopes Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the size of the paper being manually loaded Note A4 is the international factory default setting Letter is the US factory default setting 1 Appears only if Tray Size Sensing is turned off Note Only installed trays drawers and feeders are listed in this menu Understanding printer menus 88 Menu item Description Manual Paper Type Specifies the type of paper being manually loaded Plain Note Plain Paper is the factory default setting Card Stock Transparency Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Recycled Custom Type lt x gt Manual Envelope Size Specifies the size of the envelope being manually loaded 7 3 4 Envelope Note DL Envelope is the international factory default setting 10 Envelope is 9 Envelope the US factory default setting 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Manual Envelope Type Specifies the type
183. ting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Timeouts Sets the amount of time in seconds the printer waits before Screen Timeout returning the printer display to a Ready state 15 300 sec Note 30 seconds is the factory default setting Timeouts Sets the amount of time in seconds the printer waits to receive an Print Timeout end of job message before canceling the remainder of the print Disabled job 1 255 sec Notes e 90 seconds is the factory default setting e When the timer expires any partially printed page still in the printer is printed and then the printer checks to see if any new print jobs are waiting e Print Timeout is available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Timeouts Sets the amount of time in seconds the printer waits for additional Wait Timeout data before canceling a print job Disabled 15 65535 sec Notes e 40 seconds is the factory default setting e Wait Timeout is available only when the printer is using PostScript emulation This setting has no effect on PCL or PPDS emulation print jobs Print Recovery Auto Continue Disabled 5 255 sec Lets the printer automatically continue printing from certain offline situations when not resolved within the specified time period Note Disabled is the factory default setting Understanding printer menus 115
184. tion and install it again e Printanetwork setup page to verify that your printer is correctly connected to the network This page also provides important information that aids network printing configuration Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly Note If you have not made any menu item settings changes yet then the menu settings page lists all the factory default settings Once you select and save other settings from the menus they replace the factory default settings as user default settings Auser default setting remains in effect until you access the menu again choose another value and save it To restore the factory default settings see Restoring the factory default settings on page 139 1 Make sure the printer is on and Ready appears 2 From the printer control panel press El Additional printer setup 37 3 Press the up or down arrow button until V naperta appears and then press v 4 Press the up or down arrow button until Y Menu Settings Page appears and then press v After the menu settings page prints the printer returns to the Ready state Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 Make sure the printer is
185. tion you will need to set up the printer on a wireless network Note Do not connect the installation or network cables until prompted to do so by the setup software e SSID The SSID is also referred to as the network name e Wireless Mode or Network Mode The mode will be either infrastructure or ad hoc e Channel for ad hoc networks The channel defaults to auto for infrastructure networks Some ad hoc networks will also require the auto setting Check with your system support person if you are not sure which channel to select e Security Method There are three basic options for Security Method WEP key Ifyour network uses more than one WEP key enter up to four in the provided spaces Select the key currently in use on the network by selecting the Default WEP Transmit Key or WPA or WPA2 passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network No security Ifyour wireless network does not use any type of security then you will not have any security information Note Using an unsecured wireless network is not recommended If you are installing the printer on an 802 1X network using the Advanced method then you may need the following e Authentication type e Inner authentication type e 802 1X username and password e Certificates
186. tup 38 Using the World Wide Web Updated printer software may be available on the Dell Support Web site at support dell com Updating available options in the printer driver Once the printer software and any options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For Windows users 1 2 O N AO UM A Click 69 or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK The printer folder opens Select the printer Right click the printer and then select Properties Click the Install Options tab Under Available Options add any installed hardware options Click Apply For Macintosh users In Mac OS X version 10 5 or later 1 n hb Y N From the Apple menu choose System Preferences Click Print amp Fax Select the printer and then click Options amp Supplies Click Driver and then add any installed hardware options Click OK In Mac OS X version 10 4 and earlier nn BB WN From the Finder desktop choose Go gt Applications Double click Utilities and then double click Print Center or Printer Setup Utility Select the printer and then from the Printers menu choose Show Info From the pop up menu choose Installable Options Add any installed hardware options and then click Apply Changes Additional printer setup 39 Setting up wireless printing Informa
187. ubleshooting 159 e Cancel the print job Press the up or down arrow button until Vea job appears and then press v Load Manual Feeder with lt size gt Try one or more of the following e Load the multipurpose feeder with the correct paper size If there is no paper in the multipurpose feeder then feed a sheet of paper to clear the message e Ignore the request and print on paper that is already being used in one of the input sources Press the up or down arrow button until Varona tldatiy select appears and then press v If the printer finds a source that has paper of the correct type it uses the paper from that source If the printer cannot find a source with the correct paper type it prints on the paper that is installed in the default paper source e Cancel the print job Press the up or down arrow button until V cancel job appears and then press v Load Manual Feeder with lt type gt lt size gt Try one or more of the following e Load the correct paper type and size in the multipurpose feeder e Ignore the request and print on paper that is already being used in one of the input sources Press the up or down arrow button until Y automatical ly select appears and then press V The current job may not print correctly If the printer finds a source that has paper of the correct type it uses the paper from that source If the printer cannot find a source with the correct paper type it prints on the paper that is install
188. uration entries provided by a router View Router Address Off Note On is the factory default setting View Hostname Lets you view the current setting View Address Note These settings can be changed only from the Embedded Web Server Enable DHCPv6 On Off X Enables DHCPv6 in the printer Note On is the factory default setting Understanding printer menus 102 Wireless menu Use the following menu items to view or configure the wireless internal print server settings Note This menu is available only for models connected to a wireless network This menu is available from the Network Ports menu Network Ports gt Network lt x gt gt Net lt x gt Setup gt Wireless Description Menu item Network Mode Specifies the network mode Infrastructure Notes Ad hoc e Infrastructure mode lets the printer access a network using an access point e Ad hocis the factory default setting Ad hoc mode configures the printer for wireless networking directly between it and a computer Compatibility Specifies the wireless standard for the wireless network 802 11n 802 11b g 802 11b g n Choose Network lt list of available networks gt Lets you select an available network for the printer to use View Signal Quality View Security Mode Lets you view the quality of the wireless connection Lets you view the encryption method for the wireless connection Disabled indicates that the wireless
189. v Check duplex connection Try one or more of the following e Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the duplex unit 4 Reattach the duplex unit 5 Connect the power cord to a properly grounded outlet 6 Restart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the duplex unit 4 Contact Customer Support Press the up or down arrow button until J costine appears and then press Y to clear the message and print without using the duplex unit Troubleshooting 156 Check tray lt x gt connection Try one or more of the following e Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off Unplug the power cord from the wall outlet If an optional duplex unit is installed then remove it Remove the indicated tray Reattach the tray au BF WN Connect the power cord to a properly grounded outlet 7 Restart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the tray 4 Contact Customer Support Press the up or down arrow button until Gentian appears and then press Y to clear the message and print without using the tray Close door lt x gt Close the specified door Close door or insert cartridge The cartri
190. very print job unless 1 sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh Roe If Duplex is selected then all print jobs are sent through the duplex unit including 1 sided jobs Understanding printer menus 94 Menu item Description Custom lt x gt Loading Determines whether 2 sided printing occurs for all jobs that specify Duplex Custom lt x gt as the paper type Off Notes e Off is the factory default setting e Custom lt x gt Loading is available only if the custom type is supported Notes e Duplex sets the printer default to 2 sided printing for every print job unless 1 sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh ee If Duplex is selected then all print jobs are sent through the duplex unit including 1 sided jobs Xx Custom Types menu Menu item Description Custom Type lt x gt Associates a paper or specialty media type with a factory default Custom Paper Type lt x gt name or a user defined Custom Name created from the Card Stock Embedded Web Server or MarkVision Professional Transparency Notes Rough Cotton ee e Paper is the factory default setting e The custom media type must be supported by the selected tray or Vinyl Labels multipurpose feeder in order to print from that source Envelope Recycled Specifies a paper type when the Recycled setting is selected in other menus Pa
191. wer cord from the wall outlet e Remove the excess trays e Turn the printer back on 59 Incompatible Duplex Only options designed specifically for this printer are supported Try one or more of the following e Remove the duplex unit e Press the up or down arrow button until A appears and then press v to clear the message and continue printing without using the duplex unit 59 Incompatible envelope feeder Only options designed specifically for this printer are supported Try one or more of the following e Remove the envelope feeder e Press v to clear the message and continue printing without using the envelope feeder 59 Incompatible output bin lt x gt Only options designed specifically for this printer are supported Troubleshooting 166 Try one or more of the following e Remove the specified output bin e Press the up or down arrow button until V continue appears and then press v to clear the message and continue printing without using the specified output bin 59 Incompatible tray lt x gt Only options designed specifically for this printer are supported Try one or more of the following e Remove the specified tray e Press the up or down arrow button until Vesta appears and then press v to clear the message and continue printing without using the specified tray 61 Defective disk Install a different hard disk before performing any operations that require a hard disk 80 Routine mai
192. with port settings Locate the submenu with serial port settings Make any necessary changes to the serial settings Save the new settings Print a menu settings page 2 Install the printer driver a sae an T j k Insert the Software and Documentation CD It launches automatically If the CD does not launch automatically then do the following 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type D setup exe where Dis the letter of your CD or DVD drive Click Install Printer and Software Click Agree to accept the Printer Software License Agreement Click Custom Make sure Select Components is selected and then click Next Select the printer model from the menu and then click Add Printer Click the beside the printer model under Select Components Make sure the correct COM port is available under Select Components This is the port where the serial cable attaches to the computer example COM1 Make sure the box next to the selected printer model is checked Select any other optional software you want to install and then click Next Click Finish to complete the printer software installation 3 Set the COM port parameters After the printer driver is installed you must set the serial parameters in the COM port assigned to the printer driver The serial parameters in the COM port must match the serial parameters you set in the printer a Open the Device Manager 1 Clic
193. y default setting e The On setting overrides scaling and orientation settings for some images Invert Inverts bi tonal monochrome images On Notes Off e On is the factory default setting e The font size can be increased in 1 point increments e This setting does not apply to GIF or JPEG images Scaling Scales the image to fit the selected paper size Anchor Top Left Notes Best Fit Rn hor Center e Best Fit is the factory default setting Fit Height Width e When Auto Fit is set to On Scaling is automatically set to Best Fit Fit Height Fit Width Orientation Sets the image orientation Portrait Note Portrait is the factory default setting Landscape Rev Portrait Rev Landscape J Help menu The Help menu consists of Help pages that are stored in the printer as PDFs They contain reference information about using the printer and performing tasks You may select to print each one individually or select Print all guides to print all of them at one time English French German and Spanish translations are stored in the printer Other translations are available on the Software and Documentation CD Understanding printer menus 128 Maintaining the printer Periodically certain tasks are required to maintain optimum print quality Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet A CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning th

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