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HP Officejet L411a

1. 1 Media width guide Adjusts to accommodate different media sizes 2 Input tray Holds the media Remove media and close this tray when the printer is not in use NOTE If you are loading larger size media pull to extend the tray 3 Narrow media guide When sliding the media width guide to the right and against narrow or small media this guide automatically slides to the left slightly 4 Front access cover Provides access to the ink cartridges and for clearing paper jams This cover must be closed before printing can begin 5 Output slot Media exits the printer here 6 Output door Covers the output slot when the printer is not in use Drops open automatically when printer is turned on Back and side view Understand the printer parts 9 Chapter 1 PictBridge USB Host Port Connects a PictBridge device such as a digital camera or a USB Flash drive Battery contact cover Covers the battery contacts when the optional battery is not installed USB port Connect a USB cable here Battery slot Install optional battery here Power connector Connect the power cord here Printing supplies area Control Panel 08080 8090 O Front access cover Provides access to the ink cartridges and for clearing paper jams This cover must be closed before printing can begin Print cartridge latches Lift these latches for easy removal and insertion of print cartr
2. Recommended relative humidity 15 to 9096 noncondensing Recommended operating temperature 15 to 32 C 59 to 90 F Maximum operating temperature 0 to 55 C 32 to 131 F Battery charging and usage temperature 0 to 40 C 32 to 104 F Storage environment Storage relative humidity Up to 90 noncondensing at a temperature of 65 C 150 F Storage temperature 40 to 60 C 40 to 140 F Battery storage temperature 20 to 60 C 4 to 140 F Electrical requirements Power supply Universal power adapter external Power requirements Input voltage 100 to 240 VAC x 10 50 60 Hz 3Hz Output voltage 18 5 Vdc at 3 5 A Power consumption 13 3 watts printing Fast Draft Mode Acoustic emission specification Print in Draft mode noise levels per ISO 7779 Sound pressure bystander position LpAm 51 dBA Sound power LwAd 6 5 BA Printer specifications 77 Appendix A Regulatory information The printer meets product requirements from regulatory agencies in your country region This section contains the following topics 78 Regulatory model number FCC statement Notice to users in Korea VCCI Class B compliance statement for users in Japan Notice to users in Japan about the power cord Noise emission statement for Germany LED indicator statement Gloss of housing of peripheral devices for Germany Regulatory information for wireless products European Union
3. This section contains the following topics Align the ink cartridges Calibrate color Clean the ink cartridges Align the ink cartridges Whenever you install a new ink cartridge you should align the ink cartridges for the best possible print quality If the printout is grainy has stray dots jagged edges or the ink is bleeding into another color you can realign them through Toolbox or print driver Windows HP Utility Mac OS X or the Toolbox software for PDAs Windows Mobile For information about using these tools see Printer management tools NOTE Load unused white paper into the paper tray before aligning the ink cartridges An alignment page is printed during the alignment process Toolbox Windows Open Toolbox For more information see Toolbox Windows Click the Services tab and then click Align the Print Cartridges and follow the onscreen instructions HPUtility Mac OS X Open HP Utility For more information see HP Utility Mac OS X Click Align and follow the onscreen instructions 36 Work with ink cartridges Calibrate color If you are not satisfied with the appearance of colors you can calibrate the colors manually to ensure the best print quality E NOTE Calibrate the color only when the tri color and photo ink cartridges are installed together The photo ink cartridge is available for purchase as an optional accessory For more information see HP supplies and accesso
4. contact HP support for service or replacement For more information about ink cartridge warranty see Ink cartridge warranty information If the problem persists after you replace the cartridge contact HP support For more information see HP support Paper Mismatch The paper size or type selected in the print driver does not match the paper loaded in the printer Paper Mismatch 103 Appendix F To solve this problem try one of the following D Load the correct paper in the printer and then press Resume button For more information see Load media Press the X Cancel button on the printer s control panel select a different paper size in the print driver and then print the document again The cartridge cradle cannot move Something is blocking the ink cartridge cradle the part of the printer that holds the ink cartridges To clear the obstruction press the D Power button to turn off the printer and then check the printer for jams For more information see Clear jams Paper Jam Paper has become jammed in the printer Before you try to clear the jam check the following D Make sure that you have loaded paper that meets specifications and is not wrinkled folded or damaged For more information see Media specifications Make sure that the printer is clean For more information see Clean the printer Make sure that the trays are loaded correctly and are not too full For more information see L
5. documents HP Iron On Transfers HP Iron on Transfers for color fabrics or for light or white fabrics are the ideal solution for creating custom T shirts from your digital photos To order HP papers and other supplies go to www hp com buy supplies If prompted select your country region follow the prompts to select your printer and then click one of the shopping links on the page NOTE Atthis time some portions of the HP Web site are available in English only Recommended papers for photo printing If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing Depending on your country region some of these papers might not be available HP Advanced Photo Paper This thick photo paper features an instant dry finish for easy handling without smudging It resists water smears fingerprints and humidity Your prints have a look and feel comparable to a store processed photo It is available in several sizes including A4 8 5 x 11 inch 10 x 15 cm 4 x 6 inch 13 x 18 cm 5 x 7 inch and two finishes glossy or soft gloss satin matte It is acid free for longer lasting documents HP Everyday Photo Paper Print colorful everyday snapshots at a low cost using paper designed for casual photo printing This affordable photo paper dries quickly for easy handling Get sharp crisp images when you use this paper with any inkjet printer
6. support If you have a new ink service module install it immediately by following the instructions that came with the module TIP When the ink service module is full the printer stops printing However until the replacement arrives you can continue printing by removing the black ink cartridge and printing with just the tri color ink cartridge Color results and print speeds though might be affected For more information about printing with a single ink cartridges see Print with a single ink cartridge For more information see Replace the ink service module A Technical information This section contains the following topics Warranty information Printer specifications Regulatory information Environmental product stewardship program Third party licenses Warranty information This section contains the following topics Hewlett Packard limited warranty statement Ink cartridge warranty information Technical information 69 Appendix A Hewlett Packard limited warranty statement HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Printheads only applies to products wi
7. tl utere eet e ee 74 Understand specifications for supported media see 74 Set minimum Margins nein nee 76 Guidelines for two sided duplex printing s m 76 Print resolution eege il ieee ii 77 Operating environment antenne censo ee hen Renee 77 Electrical requirements 21i ae ie len un 77 Acoustic emission specification 2uurrnnnsersnnnnnnnennnnnnnnnnnennnnnner nenne nennen nennen nenn rn 77 Regulatory inforrmmation sen ee nenne 78 Regulatory model number siennes 78 ECC Statement en ei Eur EL Elli ou ied assur es 79 Notice to users in Korea irre te er Urea ire Gan tates 79 VCCI Class B compliance statement for users in Japan eese 79 Notice to users in Japan about the power cord 80 Noise emission statement for Germany sse emm eene 80 LED indicator statement urn Rah ctc dene 80 Gloss of housing of peripheral devices for Germany sse 80 Regulatory information for wireless products sessseeee nn 80 Exposure to radio frequency radiation sse 80 Notice to users in Brazil essen Ban 81 Notice to users in Canada iii 81 Notice to users in Taiwan ioie nenn ar ernennen 81 European Union Regulatory Notice AA 81 Declaration of conformity sn nn e en ASH pedir RR AES 83 Environmental product stewardship program sse emen 84 Paper USE c
8. 1 2 3 4 a Load paper in the tray For more information see Load media On the File menu in the software application click Print Select the printer you want to print to To change settings click the button that opens the Properties dialog box Depending on the software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab In the Size list click More and then select the borderless size loaded in the tray If a borderless image can be printed on the specified size the Borderless check box is selected Inthe Paper type drop down list click More and then select the appropriate paper type Select the Borderless check box if it is not already checked Ifthe borderless paper size and paper type are not compatible the printer software displays an alert and allows you to select a different type or size Click OK and then click Print or OK to begin printing Print borderless documents Mac OS X 1 2 3 28 Print Load paper in the tray For more information see Load media From the File menu in the software application click Print Make sure the printer you want to use is selected Select Paper Type Quality or Printer Features from the pop up menu located below the Orientation setting and then select the following settings Paper Type The appropriate paper type Quality Best or Maximum dpi E NOTE Click the blue disclosure triang
9. 222 47 o 3 1588 3003 Luxembourg Fran ais 352 900 40 006 0 15 min Luxemburg Deutsch 352 900 40 007 0 15 Min Madagascar 262 262 51 21 21 Magyarorsz g 06 40 200 629 7 2 HUF perc vezet kes telefonra Malaysia 1800 88 8588 Mauritius 262 262 210 404 M xico Ciudad de M xico 55 5258 9922 M xico 01 800 472 68368 021 672 280 A js Alg rie 021 67 22 80 Argentina Buenos Aires 54 11 4708 1600 Argentina 0 800 555 5000 Australia 1300 721 147 Australia out of warranty 1902 910 910 Osterreich 43 0820 87 4417 doppelter Ortstarif 17212049 E Belgi 32 078 600 019 Peak Hours 0 055 p m Low Hours 0 27 p m Belgique 32 078 600 020 Peak Hours 0 055 m Low Hours 0 27 m Maroc 0801 005 010 Nederland 31 0900 2020 165 0 10 Min Brasil Sao Paulo 55 11 4004 7751 New Zealand 0800 441 147 800 711 2884 Brasil 0 800 709 7751 wore cn a Soen lorge Canada 1 800 474 6836 1 800 hp startar 050 Kr per mii invent deretter 0 39 Kr per min Central America amp The www hp com la soporte Fra mobiltelefon gjelder z mobiltelefontakster Caribbean Chile 800 360 999 24S Bee hl 1068687980 Panam 1 800 711 2884 RE 800 810 3888 Paraguay 009 800 54 1 0006 Colombia Bogot 571 606 9191 Penu 80010111 Colombia 01 8000 51 4746 8368 Philippines 22 663 43 5 olska Costa Rica 0 800 011 1046 K
10. 4 224 9189 lpi Tunisie 23 926 000 4971 4 224 9189 ca gs T rkiye istanbul Ankara 0 212 444 0307 971 4 224 9189 Jui Izmir amp Bursa Yerel numara 444 0307 VkpaiHa 044 230 51 06 971 4 224 9189 AA SSES 971 4 224 9189 sa 600 54 47 47 SA Ay pal a United Kingdom 0844 369 0369 Ireland 353 1890 923 902 0 50 p m Calls cost Cost 5 1 cent peak United States 1 800 474 6836 1 3 cent off peak per minute U 0004 054 177 Italia 39 848 800 871 Tuguay costo telefonico locale Venezuela Caracas 58 212 278 8666 Jamaica 1 800 711 2884 Venezuela 0 800 474 68368 Bak 0120 96 1665 Vi t Nam 84 88234530 Solve a problem After the phone support period After the phone support period help is available from HP at an additional cost Help might also be available at the HP online support Web site www hp com go customercare Contact your HP dealer or call the support phone number for your country region to learn more about support options Troubleshooting tips and resources Use the following tips and resources to resolve printing problems For a paper jam see Clear jams For paper feed problems such as the paper skew and paper pick see Solve paper feed problems Make sure the printer is in the ready state If lights are on or blinking see Control panel lights reference Power cord and other cables are working and are firmly connected to the printer Make sure the cable is connected firmly to a functioning alternat
11. 95 EC Additional Information 1 This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports this number should not be confused with the marketing name or the product numbers 2 The product was tested in a typical configuration Hou Meng Yik Manager Singapore Product Regulations Manager June 11 2010 Customer Assurance Business Printing Division Local contact for regulatory topics only EMEA Hewlett Packard GmbH HG TRE Herrenberger Strasse 140 71034 Boeblingen Germany US Hewlett Packard 3000 Hanover St Palo Alto 94304 U S A 650 857 1501 www hp com go certificates Regulatory information 83 Appendix A Environmental product stewardship program 84 Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair For more information visit HP s Commitment to the Environment Web site at www hp com hpinfo globalcitizenship environm
12. Click Start click Printer or Printers and Faxes and then double click the Add Printer icon or click Add a printer 3 Follow the onscreen instructions to finish the installation To connect the printer using Bluetooth communication Mac OS X 1 If you are using an external Bluetooth adapter for your computer make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer If your computer has Bluetooth built in just make sure the computer is started and that Bluetooth is turned on Click System Preferences in the Dock and then click Print amp Fax Click Add Select the entry for the printer in the list with Bluetooth beside its name and then click Add Follow the onscreen instructions to finish the installation a Pon Set Bluetooth security for the printer You can enable the following printer security settings Require passkey authentication prior to someone printing to the printer from a Bluetooth device Make the printer visible or invisible to Bluetooth printers that are within range To enable these settings you can use Toolbox Windows HP Utility Mac OS X or the Toolbox software for PDAs Windows Mobile For more information see Printer management tools Set up the printer for Bluetooth communication 93 Appendix C Use a passkey to authenticate Bluetooth devices You can set the security level of the printer to either High or Low Low The printer does
13. Grayscale from the Color options Click OK and then click Print or OK to begin printing Print photos on photo paper Mac OS X 26 1 2 3 4 Print Load paper in the tray For more information see Load media From the File menu in the software application click Print Make sure the printer you want to use is selected Select Paper Type Quality or Printer Features from the pop up menu located below the Orientation setting and then select the Paper Type and Quality settings you want to use E NOTE Click the blue disclosure triangle next to the Printer selection to access these options If necessary click the disclosure triangle next to Color Options Select any other print settings that you want and then click Print to begin printing To automatically fix the image by automatically focusing the image and moderately adjusting image sharpness use Photo Fix To access Photo Fix select Basic from the Photo Fix pop up menu Or Select HP Real Life Technologies from the Feature Sets pop up menu and then select Basic from the Photo Fix pop up menu 7 If you want to print the photo in black and white click Grayscale from the Color pop up menu and then select High Quality Or Select Color Options from theFeature Sets pop up menu and then select High Quality from the Grayscal Mode pop up menu The High Quality option uses all available colors to print the photo in grayscale This creates smooth and natural sha
14. If you are using a Windows Mobile device you can use the Toolbox software for PDAs For more information see Toolbox software for PDAs Microsoft Windows Mobile To print a configuration page from the print driver Windows 1 Open the print driver 2 Click Properties 3 Click the Services tab 4 Click Print Configuration Page To print a test page from HP Utility Mac OS X 1 Open HP Utility See HP Utility Mac OS X 2 Onthe Test panel click Print Test Page Understand the printer information pages 61 Chapter 4 Clear jams Occasionally media becomes jammed during a job Try the following remedies to reduce jams Make sure that you are printing with media that meets specifications For more information see Media specifications Make sure that you are printing with media that is not wrinkled folded or damaged Make sure that the input tray is loaded correctly and is not too full For more information see Load media This section contains the following topics Clear a jam in the printer Tips for avoiding jams Clear a jam in the printer 62 To clear a jam Follow these instructions to clear a paper jam 1 2 3 Turn off the printer Unplug the printer from the power source Remove media that is not jammed from the input tray and the output slot NOTE Do not put your hands inside the input tray Use tweezers instead and be careful not to scratch the inside of the prin
15. Ink cartridges might be very low on ink For more information see Clean the ink cartridges Ink cartridges might be very low on ink Replace any low cartridges For more information see Replace the ink cartridges Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the printer For more information see Set minimum margins Check the color print settings Make sure Print in Grayscale is not selected in the print driver Open the printer Properties dialog box click the Features tab and then make sure that Print in Grayscale is not selected in the Color options 46 Solve a problem Check the printer location and length of USB cable High electromagnetic fields such as those generated by monitors motors fans TVs and other such devices can sometimes cause slight distortions to printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields Check the PictBridge settings If printing using a PictBridge device make sure the media settings in the printer are correct or are defaulting to the current printer settings To check the current printer settings see Understand the printer information pages Check the borderless print settings If printing using a PictBridge device make sure the media settings in
16. Microsoft Windows Mobile 95 Uninstall and reinstall the HP software 24440s04s2424nnnnnnnnnnnnnnnnnnannnnnnnnnnnnannnnnnnnn nenn 95 ip OMIM IEEE 107 Get started This guide provides details about how to use the printer and how to resolve problems Accessibility Eco Understand the printer parts Finding the printer model number Select print media Load media Install and use the battery Connect a memory device or camera Print from mobile phones Maintain the printer Turn off the printer Accessibility Eco The printer provides a number of features that make it accessible for people with disabilities Visual The HP software provided with the printer is accessible for users with visual impairments or low vision by using the operating system s accessibility options and features The software also supports most assistive technology such as screen readers Braille readers and voice to text applications For users who are color blind colored buttons and tabs used in the HP software and on the printer control panel have simple text or icon labels that convey the appropriate action Mobility For users with mobility impairments the HP software functions can be executed through keyboard commands The HP software also supports Microsoft amp Windows amp accessibility options such as StickyKeys ToggleKeys FilterKeys and MouseKeys The printer doors buttons pap
17. The printer is not responding nothing prints Printer does not accept ink cartridge Solve printing problems 43 Chapter 4 e Printer takes a long time to print Blank or partial page printed e Something on the page is missing or incorrect e Placement of the text or graphics is wrong The printer shuts down unexpectedly Check the power and power connections Make sure the power cord is connected firmly to a functioning alternating current AC power outlet For voltage requirements see Electrical requirements e Ifyou are using the battery make sure it is installed correctly All printer lights are on or flashing A non recoverable error has occurred Disconnect all cables such as power cord network cable and USB cable remove the battery wait about 20 seconds reconnect the cables and battery and then press any control panel button If the problem persists visit the HP Web site www hp com go customercare for the latest troubleshooting information or printer fixes and updates The printer is not responding nothing prints Check the print queue A print job might be stuck in the print queue To fix open the print queue cancel the printing of all documents in the queue and then reboot the computer After the computer reboots try printing again See the operating system help for information on opening the print queue and canceling print jobs Check the printer setup For more informat
18. Windows computer method 3 E NOTE Use this method if Uninstall is not available in the Windows Start menu 1 Insert the HP software CD into the computer s CD drive and then start the Setup program 2 Disconnect the printer from your computer Do not connect the printer to your computer until you are prompted to do so by the HP software during the reinstall 3 Select Uninstall and follow the onscreen directions 4 Restart the computer 5 Start the Setup program for the printer again 96 Printer management tools 6 7 Select Install Follow the onscreen instructions To uninstall from a Macintosh computer method 1 1 2 3 D gt Open HP Utility For instructions see Open HP Utility Click the Application icon on the toolbar Double click HP Uninstaller Follow the onscreen instructions After the HP software is uninstalled restart the computer To reinstall the HP software insert the HP software CD into the computer s CD drive On the desktop open the CD and then double click HP Installer Follow the onscreen instructions To uninstall from a Macintosh computer method 2 1 a Pon Open the Finder Double click Applications Double click Hewlett Packard Double click HP Uninstaller Select the printer and then double click Uninstall Uninstall and reinstall the HP software 97 Appendix D 98 Printer management tools E How do I Get started Print Work with
19. amber or red Explanation and recommended action Battery is charging Battery status light indicates charge level NOTE When the battery is fully charged the battery charging light turns off No action required Battery charging light is red Power cord is plugged in and battery is detected but faulty Replace the battery See HP supplies and accessories Power light blinks Printer is printing turning on or off or waiting for ink to dry No action required Bluetooth wireless is turned on No action is required Power light is on and Resume light blinks Printer is paused either out of paper or media width mismatch If out of paper load paper If media width mismatch load correct paper After appropriate action press Resume button to continue the print job Resume and Power lights on Printer cover or door is open Close printer cover and doors Control panel lights reference 65 Chapter 4 continued Light description Light pattern Right or left ink cartridge blinks and Power light is on Explanation and recommended action Borderless print error missing or failed cartridge cartridge in wrong slot miss installed cartridge Right or Left ink cartridge lights indicate whether the problem is with the Tri color or Black Photo ink cartridge Follow the instructions provided in the HP software messages displayed on your computer R
20. amp NOTE To set print settings for all print jobs make the changes in the HP software provided with the printer For more information on the HP software see Printer management tools Load paper in the tray For more information see Load media On the File menu in the software application click Print Select the printer you want to use To change settings click the button that opens the Properties dialog box Depending on the software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Select a borderless size from the Size drop down menu Select a brochure type from the Paper Type drop down menu 6 Change any other print settings PONS A TIP You can change more options for the print job by using the features available on the other tabs in the dialog box 7 Click Print to begin printing Print brochures Mac OS X 1 Load paper in the tray For more information see Load media 2 From the File menu in the software application click Print 3 Make sure the printer you want to use is selected 24 Print Select Paper Type Quality or Printer Features from the pop up menu located below the Orientation setting and then select the following settings Paper Type the appropriate brochure paper type e Quality Normal or Best E NOTE Click the blue disclosure triangle next to the Printer selection to access these options Select any other print setting
21. carriage is idle and silent and then unplug the power cord from the back of the device 3 Lift the ink cartridge latch open and gently remove the ink cartridge from its cradle compartment 4 Inspect the ink cartridge contacts for ink and debris buildup 5 Dip a clean foam rubber swab or lint free cloth into distilled water and squeeze any excess water from it 6 Hold the ink cartridge by its sides 54 Solve a problem 7 Clean only the copper colored contacts Allow the ink cartridges to dry for approximately ten minutes 1 Copper colored contacts 2 Ink nozzles do not clean 8 Insert the ink cartridge into its cradle compartment at the same angle at which you removed the old ink cartridge 9 Close the ink cartridge latch If the cartridge is inserted correctly closing the latch gently pushes the cartridge into its cradle compartment Press the latch to make sure it is seated flat on the cartridge 10 Repeat if necessary for the other ink cartridge 11 Close the front access cover and plug the power cord into the back of the device 12 Wait for the carriage to complete the ink cartridge initialization routine and return to the home position at the left side of the printer before using the printer E NOTE Do not open the front access cover until the ink cartridge initialization is complete 13 Align the ink cartridges For more information see Align the ink cartridges Clean the area ar
22. color ink cartridges are installed and functioning correctly Ink cartridges might need to be cleaned See Clean the ink cartridges Ink cartridges might be very low on ink Replace any low cartridges Try removing and reinstalling the cartridges making sure they snap firmly into place For more information see Replace the ink cartridges Make sure ink cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge HP does not guarantee or support refilled ink cartridges For ordering information see HP supplies and accessories Poor print quality and unexpected printouts 51 Chapter 4 Colors are printing as black and white Check the print settings Make sure Print in Grayscale is not selected in the print driver Open the printer Properties dialog box click the Features tab and then make sure that Print in Grayscale is not selected in the Color options Check the ink cartridges Check to make sure that both the black and tri color ink cartridges are installed and functioning correctly Ink cartridges might need to be cleaned See Clean the ink cartridges Ink cartridges might be very low on ink Replace any low cartridges Try removing and reinstalling the cartridges making sure they snap firmly into place For more information see Replace the ink cartridges Ma
23. fen oder dort wo Sie das Ger t erworben haben Smaltimento di apparecchiature da rottamare da parte di privati nell Unione Europea Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici Gli utenti devono provvedere allo smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche La raccolta e il ricidaggio separati delle apparecchiature da rottamare in fase di smaltimento favoriscano la conservazione dele iore naturali e garantiscono che tali apparecchiature vengano romale nel rispetto dell ambiente e della tutela della salute Per ulteriori informazioni sui punti di raccolta delle apparecchiature da rottamare contattare il proprio comune di residenza il servizio di smaltimento dei rifiuti locale o il negozio presso il quale stato acquistato il prodotio Eliminaci n de residuos de aparatos el ctricos y electr nicos por parte de usuarios dom sticos en la Uni n Europea Este simbolo en el producto o en ef embalaje indica que no se puede desechar el producto junto con los residuos dam sticos Por el contario si debe eliminar este lipo de residuo es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electr nicos y el ctricos El reciclaje y la recogida por separado de estos residuos en el momento de la eliminaci n a
24. from the back of the device 3 Lift the ink cartridge latch open and gently remove the ink cartridge from its cradle compartment E NOTE Do not remove both ink cartridges at the same time Remove and clean each ink cartridge one at a time Do not leave an ink cartridge outside the printer for more than 30 minutes gt Place the ink cartridge on a piece of paper with the ink nozzles facing up Lightly moisten a clean foam rubber swab with distilled water and squeeze any excess water from it a 6 Clean the face and edges around the ink nozzle area with the swab as shown below Nozzle plate do not clean 2 Face and edges around the ink nozzle area A CAUTION Do not clean the nozzle plate 7 Insert the ink cartridge into its cradle compartment at the same angle at which you removed the old ink cartridge 56 Solve a problem 10 11 12 Close the ink cartridge latch If the cartridge is inserted correctly closing the latch gently pushes the cartridge into its cradle compartment Press the latch to make sure it is seated flat on the cartridge Repeat if necessary for the other ink cartridge Close the front access cover and plug the power cord into the back of the device Wait for the carriage to complete the ink cartridge initialization routine and return to the home position at the left side of the printer before using the printer E NOTE Do not open the front access cover
25. ink service module Printer battery low The battery status light is green when the battery is 41 100 charged amber when 10 40 charged red when less than 10 charged and blinks red when less than 2 charged Charge the battery when the battery status light turns amber If it turns red charge the battery as soon as possible The battery status is also displayed in the Toolbox Windows If you are using a Windows Mobile device you can use the Toolbox software for PDAs For more information see Printer management tools Plug in the power cord to begin recharging the battery See Install and use the battery Printer battery low 105 Appendix F 106 Errors Windows Index A accessibility 7 accessories warranty 70 acoustic emissions 77 after the support period 43 aligning ink cartridges 36 B battery charging 18 installing 17 recycling 17 removing 19 safety 17 battery slot 9 black and white pages troubleshoot 52 blank pages troubleshoot print 46 Bluetooth security settings 93 setup 93 troubleshooting 60 both sides print on 29 C calibrate color 37 camera 20 capacity tray 75 cards sizes supported 74 tray supporting 75 cartridges See ink cartridges clean ink cartridge contacts 54 ink cartridge ink nozzle area 55 cleaning ink cartridges 37 color calibrate 37 colors bleeding 52 faded or dull 51 print black and white troubleshoot 52 troubleshoot 53 wrong 52 connections Bl
26. ion rechargeable battery comes with the HP Officejet 100 Mobile Printer in some countries regions and is available for purchase as an optional accessory in other countries regions For more information see HP supplies and accessories This section contains the following topics Battery safety Understand the battery Charge and use the battery Battery safety Use only the battery designed specifically for the printer For more information see HP supplies and accessories and Printer specifications When discarding a battery contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries Though the lithium ion rechargeable battery is mercury free it might require recycling or proper disposal at end of life For more information see Recycling program The battery might explode if incorrectly replaced or disposed of in fire Do not short circuit the battery To purchase a replacement battery contact your local dealer or HP sales office For more information see HP supplies and accessories To avoid risk of fire burns or damage to the battery do not allow a metal object to touch the battery contacts Do not disassemble the battery The battery has no serviceable parts inside Handle a damaged or leaking battery with extreme care If you come in contact with the electrolyte wash the exposed area with soap and water If it contacts the eye flush the eye with water for 15 minu
27. is grainy has stray dots jagged edges or the ink is bleeding into another color you can realign them through the Toolbox or print driver Windows HP Utility Mac OS X or the Toolbox software for PDAs Windows Mobile For more information see Align the ink cartridges Make sure ink cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge HP does not guarantee or support refilled ink cartridges For ordering information see HP supplies and accessories Check the graphics placement Use the zoom or print preview feature of the printer software to check for gaps in the placement of graphics on the page Streaks or lines in printouts Check the print mode Try using the Best mode in the print driver For more information see Print Poor print quality and unexpected printouts 53 Chapter 4 Check the ink cartridges Clean the ink cartridges For more information see Clean the ink cartridges Whenever you install a new ink cartridge you should align the ink cartridges for the best possible print quality If the printout is grainy has stray dots jagged edges or the ink is bleeding into another color you can realign them through the Toolbox or print driver Windows HP Utility Mac OS X or the Toolbox software for PDAs Windows Mobile For more information
28. is not picked up Media is not coming out correctly Pages are skewing Multiple pages are being picked up Media is not supported for the printer Use only media that is supported for the printer and the tray being used For more information see Media specifications Solve paper feed problems 57 Chapter 4 Media is not picked up Make sure media is loaded in the tray For more information see Load media Fan the media before loading Make sure the paper guides are set to the correct markings in the tray for the media size you are loading Also make sure the guides are snug but not tight against the stack Make sure media in the tray is not curled Uncurl paper by bending it in the opposite direction of the curl Make sure to fully extend the input tray extension if your printer model has an extension Media is not coming out correctly Remove excess media from the output area If printed media stacks up outside the output slot it can prevent media from coming out of the printer correctly Pages are skewing Make sure the media loaded in the trays is aligned to the paper guides Load media into the printer only when it is not printing Make sure to fully extend the input tray extension if your printer model has an extension Multiple pages are being picked up Fan the media before loading Make sure the paper guides are set to the correct markings in the tray for the media size you are
29. komun lnym odpadom Namiesto toho m te povinnos odovzda toto zariadenie na zbemom mies kde sa zabezpe uje recykl cia elektickjch a elektronick ch zariaden Separovan zber a recykl cia zariadenia ur en ho na odpad pom e chr ni pr rodn zdroje a zabezpe tak sp sob recykl cie ktor bude chr ni udsk zdravie a ivotn prostredie baltic informacie o separovanom zbere a recykl cii ziskate na miesinom obecnom rade vo firme zabezpe uj cej zber vaiho komun lneho odpadu alebo v predajni kde ste produkt k pili Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije Ta znak na izdelku ali embala i izdelka pomeni da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki Odpadno opremo ste dol ni oddati na dolo enem zbimem mestu za recikliranje adpocine elekiri ne In slekironske opreme Z lo enim Zbiranjem In reciiranjem odporine opreme ob odlaganju bode pomagali chranifi naravne vire in zagolovii da bo odpadna opreme recikirana take da se varuje zeroja judi in okolje Vet informacij o mestih Hor lahko schicke adpadho opremo x reci komunalnem podjetju ali trgovini Ker ste bit lupi Kassering av f rbrukningsmaterial f r hem och privatanv ndare i EU Produkter eller produkif rpackningar med den har symbolen fr inte kasseras med vanligt hush llsavfall st llet har du ansvar far att produkten l mnas till en beh rig tervinningsstation f r hantering av el och elekironikprodukier Geno
30. of implied warranties 3 THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Limited 63 74 Sir John Rogerson s Quay Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN Malta Hewlett Packard International Trade B V Malta Branch 48 Amery Street Sliema SLM 1701 MALTA South Africa Hewlett Packard South Africa Ltd 12 Autumn Street Rivonia Sandton 2128 Republic of South Africa 70 Technical information Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printer This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached The end of warranty date in YYYY MM format can be found on the pr
31. off the printer Turn off the printer by pressing the D Power button located on the printer Wait until the power light turns off before unplugging the power cord or turning off a power strip If you turn the printer off incorrectly the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues Turn off the printer 21 Chapter 1 22 Get started 2 Print Most print settings are automatically handled by the software application Change the settings manually only when you want to change print quality print on specific types of paper or use special features For more information about selecting the best print media for your documents see Media specifications This section contains the following topics Print documents Print brochures Print on envelopes Print photos Print on special and custom size paper Print borderless documents Print on both sides duplexing Print documents NOTE With certain types of paper you can print on both sides of a sheet of paper called two sided printing or duplex printing For more information see Print on both sides duplexing Follow the instructions for your operating system Print documents Windows Print documents Mac OS X Print documents Windows 1 2 3 4 Load paper in the tray For more information see Load media On the File menu in the software appl
32. product which is covered by HP s warranty HP shall either repair or replace the product at HP s option 6 If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 HP products may contain remanufactured parts components or materials equivalent to new in performance 10 HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive rem
33. quality becomes unacceptable For information about replacing ink cartridges see Replace the ink cartridges For information about ordering ink cartridges see HP supplies and accessories For information about recycling used ink supplies see HP inkjet supplies recycling program E NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the printer and cartridges for printing In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage Errors Windows 101 Appendix F Cartridge Problem The ink cartridge identified in the message is missing damaged inserted into the wrong slot in the printer or not making full electrical contact with the printer To solve this problem try the following solutions Solutions are listed in order with the most likely solution first If the first solution does not solve the problem continue trying the remaining solutions until the issue is resolved Solution 1 Make sure the ink cartridges are installed correctly Solution 2 Turn the printer off and on Solution 3 Clean the electrical contacts Solution 4 Replace the ink cartridge Solution 1 Make sure the ink cartridges are installed correctly 1 Make sure the printer is turned on A CAUTION If the printer is turned off when you open the front access d
34. ss 45 Blank or partial page printed een et ern sn recs 46 Something on the page is missing or incorrect sssss em 46 Placement of the text or graphics is Wrong menn 47 Contents Poor print quality and unexpected printouts ssesee eme 48 EC E le ris EE 48 Meaningless characters print ss 49 Ink is Smearing EE ree RO eee ie ne ee de Anal 50 Ink is not filling the text or graphics completely ssssssssmm 51 Output is faded or dull colored su 51 Colors are printing as black and white ssssseee enne 52 Wrong colors are printing 42444444440nnsnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnn 52 Printout shows bleeding colors ss 52 Colors do not line up correctly sise 53 Streaks or lineS in printouts suisse dent ete IE Dir dne AEN 53 Advanced ink cartridge maintenance in 54 Clean the ink cartridge contacts emm emen 54 Clean the area around the ink nozzles meer 55 Replace the ink service module ss 57 Solve paper feed problems vtt teen tei nex nee een 57 Media is not supported for the printer sssesee mme 57 Media is riot plcked Up Henne nenn 58 Media is not coming out correctly ss 58 Pages are SKeWind tie o o Ede dU EUER ARE HR ODORE RR EO OUR es pan HORAE Ee 58 Multiple pages are being picked up em emen eene 58 Troubleshoot installation issues seesee eene eene nennen 58 Hard
35. the product by pressing the D Power button The print carriage should be parked on the right side in the service station Make sure you leave the ink cartridges installed Work with ink cartridges 31 Chapter 3 Related topics e Check the estimated ink levels Clean the ink cartridges Check the estimated ink levels You can check the estimated ink levels from Toolbox Windows HP Utility Mac OS X or the Toolbox software for PDAs For information about using these tools see Printer management tools You can also print the Printer Status page to view this information see Understand the printer information pages amp NOTE Ink level alerts and indicators provide estimates for planning purposes only When you receive a low ink alert consider having a replacement cartridge available to avoid possible printing delays You do not have to replace the cartridges until the print quality is unacceptable NOTE f you have installed a refilled or remanufactured cartridge or a cartridge that has been used in another printer the ink level indicator might be inaccurate or unavailable NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the product and cartridges for printing and in printhead servicing which keeps print nozzles clear and ink flowing smoothly In addition some residual ink is left in the cartridge after it
36. until the ink cartridge initialization is complete Align the ink cartridges For more information see Align the ink cartridges Replace the ink service module The replaceable ink service module holds waste ink from the black ink cartridge When the ink service module is almost full the printer lights prompt you to replace it For more information see Control panel lights reference When you are notified by the control panel that the ink service module is full contact HP support to obtain a new module For more information see HP support If you have a new ink service module install it immediately by following the instructions that came with the module Era A TIP When the ink service module is full the printer stops printing However until the replacement arrives you can continue printing by removing the black ink cartridge and printing with just the tri color ink cartridge Color results and print speeds though might be affected For more information about printing with a single ink cartridges see Print with a single ink cartridge CAUTION Allowing the ink service module to fill completely can result in black ink spillage Take care to avoid spilling the ink in the ink service module Ink can permanently stain fabric and other materials Solve paper feed problems For information on resolving jams see Clear jams This section contains the following topics Media is not supported for the printer Media
37. 0 56 inches 0 56 inches If you are using a computer running Windows you can enable the printer to use a minimum margin of 3 0 mm 0 12 inches To achieve this margin click the Advanced tab in the print driver and select Minimize Margins Guidelines for two sided duplex printing Always use media that conforms to the printer specifications For more information see Media specifications Specify duplex options in the application or in the print driver Do not print on both sides of envelopes photo paper glossy media or paper lighter than 18 Ib bond 75 g m Jams might occur with these media types Several kinds of media require a specific orientation when you print on both sides of a page such as letterhead preprinted paper and paper with watermarks and prepunched holes When you print from a computer running Windows the printer prints the first side of the media first When you print from a computer using the Mac OS X the printer prints the second side first Load the media with the front side facing down 76 Technical information Print resolution Black print resolution Up to 600 dpi rendered black when printing from a computer Color print resolution Up to 4800 x 1200 optimized dpi color on select HP photo papers with 1200 input dpi Photo papers include the following o HP Premium Plus Photo o HP Premium Photo o HP Advanced Photo Operating environment Operating environment
38. 18 Charge and use the battery ss 2 riri een nn need eadera 18 Connect a memory device or camera sisi 20 To conne cta storage deviCe z eoi nn bete there EGER D Ud iter ok RR Goes 20 To connect a PictBridge compatible camera A 20 To transfer photos to your Computer 20 Print from ele 20 Maintain the printer eee iae eink ee et ecc e n ERES 21 Clearn the printer ore en RR EES dise rein 21 Turn off the printer oerte eode alb ne seeds ehe 21 2 Print Pr rt doc meris 3 2 1 neg tea eie ue 23 Print documents Windows ss 23 Print documents Mac OS X iii 24 Print broch res 2 re 20 ee ln I HORA TE oan inp xg dme e desormais 24 Print brochures WindOWs ne en 24 Print brochures Mat OS X doni dto etaed te ER Pep dei nea RE niri dine IRR den 24 Printon envelopes eie ipee enge eb nr ee Eee acces 25 Print on envelopes Windows sus 25 Print on envelopes Mac OS X iii 25 3 Print photos noL eR nee el cin el ee pe eA 26 Print photos on photo paper Windows uusrsssenseessnnnnnnennnnnnnnnnnnnnnnnnnnnn ernennen nenne nnnr ann 26 Print photos on photo paper Mac OS X ss 26 Print on special and custom size paper ss 27 Print on special or custom size paper Mac OS XI 27 Print borderless documents ss 28 Print borderless documents Windows seem eee 28 Print borderless documents Mac OS 3 28 Print on bothisides duplexinig 2 40 29 To perf
39. Available in semi gloss finish in Select print media 13 Chapter 1 8 5 x 11 inch A4 4 x 6 inch and 10 x 15 cm It is acid free for longer lasting documents HP Photo Value Packs HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional photos with your HP printer Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid print after print Great for printing out an entire vacation s worth of photos or multiple prints to share To order HP papers and other supplies go to www hp com buy supplies If prompted select your country region follow the prompts to select your printer and then click one of the shopping links on the page E NOTE Atthis time some portions of the HP Web site are available in English only Tips for selecting and using media For the best results observe the following guidelines Always use media that conforms to the printer specifications For more information see Media specifications e Load only one type of media at a time into a tray When loading the tray make sure the media is loaded correctly For more information see Load media Do not overload the tray For more information see Media specifications To prevent jams poor print quality and other printing problems avoid loading the followi
40. Clean the ink cartridges Ink cartridges might be very low on ink Replace any low cartridges Try removing and reinstalling the cartridges making sure they snap firmly into place For more information see Replace the ink cartridges e Whenever you install a new ink cartridge you should align the ink cartridges for the best possible print quality If the printout is grainy has stray dots jagged edges or the ink is bleeding into another color you can realign them through the Toolbox or print driver Windows HP Utility Mac OS X or the Toolbox software for PDAs Windows Mobile For more information see Align the ink cartridges Dropping or subjecting the ink cartridges to impact might cause temporary print quality problems To resolve this problem leave the ink cartridge in the printer for 2 to 24 hours 48 Solve a problem e Use the appropriate ink cartridge for the project For best results use the HP black ink cartridge to print text documents and use the HP photo or gray photo ink cartridges to print color or black and white photos Make sure ink cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge HP does not guarantee or support refilled ink cartridges For ordering information see HP supplies and accessories Check the paper quality The paper mig
41. J OFFICEJET 100 User Guide L411 r HP Officejet 100 L411 Mobile Printer User Guide Copyright information 2010 Copyright Hewlett Packard Development Company L P Hewlett Packard Company notices The information contained in this document is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgements Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license ENERGY STAR and the ENERGY STAR mark are registered U S marks Windows Windows XP Windows Vista Windows Mobile and Windows 7 are U S registered trademarks of Microsoft Corporation Palm is a trademark of Palm Inc Safety information amp Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock 1 Read and understand all instructions in the documentation that comes with the printer 2 Observe all warnings and instructions marked on the product 3 Unp
42. L 178 x 127 mm 7 0 x 5 0 inches 3 5 x 5 88 9 x 127 mm 3 x 5 76 2 x 127 mm 8 5 x 13 215 9 x 330 2 mm 4 x 6 tab 102 x 152 mm 4 x 6 inches 4 x 8 tab 10 x 20 cm Other media Custom size media between 76 2 to 216 mm wide and 101 to 355 6 mm long 3 to 8 5 inches wide and 4 to 14 inches long Borderless printing supported Understand supported media types and weights Type Weight Capacity Paper 64 to 90 g m Up to 50 sheets of plain 16 to 24 Ib bond paper 5 mm or 0 2 inch stacked Photo media 250 g m Up to 5 sheets 66 Ib bond Labels Up to 20 sheets Envelopes 75 to 90 g m Up to 3 envelopes 20 to 24 Ib bond envelope Cards Up to 200 g m Up to 5 cards 110 Ib index Printer specifications 75 Appendix A Set minimum margins The document margins must match or exceed these margin settings in portrait orientation 10 Media 1 Left 2 Right 3 Top 4 Bottom margin margin margin margin A4 3 3 mm 0 13 3 3 mm 0 13 3 mm 0 12 3 mm 0 12 U S Executive inches inches inches inches U S Statement B5 A5 U S Letter 6 35 mm 6 35 mm 3 mm 0 12 3 mm 0 12 U S Legal 0 25 inches 0 25 inches inches inches Custom size media 8 5 x 13 inches Cards 2 mm 0 08 2 mm 0 08 3 mm 0 12 3 mm 0 12 Photo media inches inches inches inches A6 Envelopes 3 3 mm 0 13 3 3 mm 0 13 14 2 mm 14 2 mm inches inches
43. L 84 Mti 84 Material safety data sheets u 0s Henna he 84 R ycling e te e LEE BEE 84 HP inkjet supplies recycling program us 84 Disposal of waste equipment by users in private households in the European Union 85 Power consumption iu eet coitu tt iecur eode cL ER Lee Edel orale Chemical Substances iier Regu eee Inne Battery Information x dU ette deg e RR aed RoHS notices China only Third party EE HP Officejet 100 L411 Mobile Printer ss 88 HP supplies and accessories Order printing supplies online een anne nina nd 91 ACCeSSOLIGS igiiur eui dieit EE e nte iste orte EE 91 Nds 91 Ink Carndgess M EE 91 HP media tero ee cree c pede nn bb o te te Ped IT db 92 Contents C Set up the printer for Bluetooth communication Set up a Bluetooth wireless connection uussssesnessnnnnennnnnnnnnnnnennnnnn ernennen nennen ernennen ern 93 Set Bluetooth security for the printer ss 93 Use a passkey to authenticate Bluetooth devices nennen rennen nennen ernennen 94 Set the printer to be visible or not visible to Bluetooth devices 94 To reset to factory default settings 444444ss44HHn nen nnnnennnnnnnnnnnnnnnnnnnnnnnnnnnn nennen nennen nen 94 D Printer management tools Toolbox Windows 2 Reese edel a heilen 95 AP Utility Mac OS X EE 95 Toolbox software for PDAs
44. Regulatory Notice Declaration of conformity Regulatory model number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SNPRC 1003 01 This regulatory number should not be confused with the marketing name HP Officejet 100 L411 Mobile Printer or product number Technical information FCC statement FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Increase the separation between the equipment and the recei
45. The Bluetooth configuration page contains Bluetooth connectivity information E NOTE The printer must not be processing any print jobs while you print the configuration and diagnostic pages If you need to call HP it is useful to print diagnostic and configuration pages before calling Solve a problem Print printer information pages from the control panel You can print the following printer information pages from the control panel on the printer without being connected to the printer To print a diagnostic page Press and hold x Cancel button for three seconds Use the diagnostic page to view current printer settings ink supply status print cartridge health and to troubleshoot printer problems To print a configuration page Press and hold Resume button and Bluetooth button for three seconds Use the configuration page to view default page settings printer media settings and LED state descriptions To print a Bluetooth configuration page Press and hold Bluetooth button for three seconds Use the Bluetooth configuration page to view Bluetooth information such as Bluetooth device name Print printer information pages from the software You can print the following printer information pages from the printer software To print a test page from Toolbox Windows 1 Open Toolbox For more information see Toolbox Windows 2 Click the Services tab 3 Click Print a Configuration Page Ef NOTE
46. a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the ink cartridges until print quality becomes unacceptable Replace the ink cartridges 33 Chapter 3 For more information about ordering ink cartridges for the device see Order printing supplies online To replace the ink cartridges Use these instructions to replace an ink cartridge 1 Remove the new ink cartridge from its package and then pull the colored tab to remove the protective film from the cartridge Copper colored contacts Plastic tape with pink pull tab must be removed before installing Ink nozzles under tape 2 With the printer turned on open the front access cover Wait for the carriage to stop moving This should take only a few seconds A CAUTION Only remove or install ink cartridges when the ink cartridge carriage stops moving 34 Work with ink cartridges 3 Lift the ink cartridge latch open and gently remove the ink cartridge from its cradle compartment 4 Insert the new ink cartridge into its cradle compartment at the same angle at which you removed the old ink cartridge Check the symbol on the latch against the symbol on the ink cartridge to make sure you are inserting the correct ink cartridge 5 Close the ink cartridge latch If the cartridge is inserted correctly closing the latch gently pushes the cartridge into its crad
47. ad envelopes according to the graphic in the tray NOTE Do not load envelopes while the printer is printing 4 Adjust the width guide so it fits snugly against the sides of the envelope Load cards and photo paper To load cards and photo paper Use these instructions to load photo paper 1 Lift the input tray 2 Slide the paper width guide out as far as possible amp NOTE If you are loading larger sized media pull the input tray to extend it 3 Insert the media print side up and align it squarely against the paper guide If the photo paper has a tab along one edge make sure the tab is pointing up amp NOTE Do not load paper while the printer is printing 4 Adjust the paper width guide so it fits snugly against the sides of the paper Load custom size media To load cards and photo paper Use these instructions to load custom size media A CAUTION Use only custom size media that is supported by the printer For more information see Media specifications 16 Get started Lift the input tray Slide the paper width guide out as far as possible 4 NOTE If you are loading larger sized media pull the input tray to extend it Insert the media print side up and align it squarely against the paper guide E NOTE Do not load paper while the printer is printing Adjust the paper width guide so it fits snugly against the sides of the paper Install and use the battery The lithium
48. aimniec bas atkritumiem J s esat atbild gs par atbr vo anos no neder g s ierices to nododet noradnala sav kkancs yeta lai fidu vella nedertga elekirisk un elektronisk oprikojume omeizej amp parsiride Specala nederidas lerices sav kkana un cime le p rvads palide kupt dabar resursus un nodro ina fad asbl parsed kes sarg civ lu veselibu un See vici Lat ieg tu papildu Mech por to Ee at parir del vor nog d t nederigo ier ci l dzu sazinieties ar viet jo pa vald bu m jsaimniec bas atkritumu sav k anas dienestu vai veikalu kur iegadajaties o ieric Europos Sqjungos vartotoj ir priva i namy kiy atliekamos jrangos i metimas is simbolis ant produkto arba jo pakuot s nurodo kad produktas negali biti i mestas kartu su kitomis namy kio atliekomis J s privalote i mesti savo atliekam jranga atiduodami ja i atliekamos elektronikos ir elekiros jrangos perdirbimo punktus Jei atliekama jranga bus atskirai surenkama ir perdirbama bus i saugomi nat ral s i tekliai ir u tikrinama kad jranga yra perdirbta mogaus sveikat ir gamt tausojan iu b du Del informacijos apie iai kur galite i mesti atliekam perdirbti skirt iranga kreipkit s afitinkamq vietos tamybq nam kio atliek i ve imo tamybq arba parduotuv kurioje pirkote produkt Utylizacja zu ytego sprz tu przez u ytkownik w domowych w Unii Europejski ptt taare aplis et ma EC ein nan de cbe produ DEE razem z innymi odpadami
49. and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF Third party licenses 89 Appendix A DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE TIFF Library Rev 5 0 Lempel Ziv amp Welch Compression Support This code is derived from the compress program whose code is derived from software contributed to Berkeley by James A Woods derived from original work by Spencer Thomas and Joseph Orost The original Berkeley copyright notice appears below in its entirety Copyright c 1985 1986 The Regents of the University of California All rights reserved This code is derived from software contributed to Berkeley by James A Woods derived from original work by Spencer Thomas and Joseph Orost Redistribution and use in source and binary forms are permitted provided that
50. and configure the trays for the correct media type HP recommends testing any paper before buying it in large quantities Understand supported sizes Understand supported media types and weights Understand supported sizes Media size Standard media sizes U S Letter 216 x 279 mm 8 5 x 11 inches U S Legal 216 x 356 mm 8 5 x 14 inches A4 210 x 297 mm 8 3 x 11 7 inches U S Executive 184 x 267 mm 7 25 x 10 5 inches B5 JIS 182 x 257 mm 7 17 x 10 12 inches A5 148 x 210 mm 5 8 x 8 3 inches A6 105 x 148 mm 4 13 x 5 83 inches U S Statement 140 x 216 mm 5 5 x 8 5 inches Envelopes U S 10 Envelope 105 x 241 mm 4 12 x 9 5 inches C6 Envelope 114 x 162 mm 4 5 x 6 4 inches Japanese Envelope Chou 3 120 x 235 mm 4 7 x 9 3 inches Japanese Envelope Chou 4 90 x 205 mm 3 5 x 8 1 inches Monarch Envelope 3 88 x 7 5 inches A2 Envelope 111 x 146 mm 4 37 x 5 75 inches DL Envelope 110 x 220 mm 4 3 x 8 7 inches Cards Index card 76 2 x 127 mm 3 x 5 inches Index card 102 x 152 mm 4 x 6 inches Index card 127 x 203 mm 5 x 8 inches Photo media 4 x 6 102 x 152 mm 4 x 6 inches 74 Technical information continued Media size 5 x 7 13 x 18 cm 5 x 7 inches 8 x 10 8 x 10 inches 13 x 18 cm 5 x 7 inches 10 x 15 cm 10 x 15 cm tab Photo L 89 x 127 mm 3 5 x 5 inches 2
51. apers for printing and copying Recommended papers for photo printing e Tips for selecting and using media Recommended papers for printing and copying If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing Depending on your country region some of these papers might not be available HP Brochure Paper These papers are glossy coated or matte coated on both sides for two sided use They are the perfect choice for near photographic reproductions and business graphics for report covers special presentations brochures mailers and calendars HP Superior Inkjet Paper HP Bright White Inkjet HP Bright White Inkjet Paper delivers high contrast colors and sharp Paper text It is opaque enough for two sided color usage with no show through which makes it ideal for newsletters reports and flyers It features ColorLok Technology for less smearing bolder blacks and vivid colors HP Printing Paper HP Printing Paper is a high quality multifunction paper It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper It features ColorLok Technology for less smearing bolder blacks and vivid colors It is acid free for longer lasting documents 12 Get started continued HP Office Paper HP Office Paper is a high quality multifunction paper It is suitable for copies drafts m
52. art numbers 91 processor specifications 72 Q quality troubleshoot print 48 R radio interference regulatory information 80 recycle ink cartridges 84 regulatory information 78 80 regulatory model number 78 replace ink cartridges 33 S security Bluetooth 93 Security lock 9 setup Bluetooth 93 skewed pages troubleshoot 58 slow print troubleshoot 45 software warranty 70 sound pressure 77 specifications acoustic emissions 77 electrical 77 media 74 operating environment 77 physical 72 processor and memory 72 storage environment 77 system requirements 72 speed troubleshoot print 45 storage environment specifications 77 streaks or lines troubleshoot 53 supplies ordering online 91 yields 72 support 39 system requirements 72 T temperature specifications 77 text troubleshoot 47 51 53 text placement troubleshoot 47 Toolbox Windows about 95 opening 95 Index tray capacity 75 media sizes supported 74 media types and weights supported 75 trays capacities 75 load media 14 locating 9 media sizes supported 74 paper guides illustration 9 troubleshoot blank pages printed 46 bleeding colors 52 Bluetooth 60 Bluetooth wireless communication devices 60 colors 51 53 cut off pages incorrect text or graphics placement 47 firewalls 44 ink cartridge 45 ink not filling text or graphics 51 ink smearing 50 installation 58 lights are on or flashing 44 meaningless characters print 49 media not coming o
53. ction try the following suggestions For more information on configuring wireless settings see Set up the printer for Bluetooth communication Windows A Check the Bluetooth wireless settings For more information see Set up the printer for Bluetooth communication Mac OS X A Delete and re add the printer in Print amp Fax Check the Bluetooth settings Check the Bluetooth settings For more information see Set up the printer for Bluetooth communication Toconfigure Bluetooth settings or monitor printer status such as ink levels using the Toolbox Windows you must connect the printer to the computer with a USB cable Check the Bluetooth wireless signal Wireless communication can be interrupted or unavailable if there is signal interference distance or signal strength problems or if the printer is not ready Make sure the printer is within range of the Bluetooth sending device Bluetooth printing allows wireless printing up to 10 meters 30 feet Ifa document doesn t print there could be signal interruption If a message appears on the computer explaining that there is a signal problem cancel the print job and then resend it from the computer Understand the printer information pages 60 The printer information pages contain detailed printer information including firmware version number serial number service ID print cartridge information default page settings and printer media settings
54. des of gray 8 Select any other print settings that you want and then click Print to begin printing Print on special and custom size paper If your application supports custom size paper set the size in the application before printing the document If not set the size in the print driver You might need to reformat existing documents to print them correctly on custom size paper Use only custom size paper that is supported by the printer For more information see Media specifications NOTE With certain types of paper you can print on both sides of a sheet of paper called two sided printing or duplex printing For more information see Print on both sides duplexing Follow the instructions for your operating system e Print on special or custom size paper Mac OS X Print on special or custom size paper Mac OS X Er NOTE Before you can print on custom size paper you must set up the custom size in the HP software provided with the printer For instructions see Set up custom sizes Mac OS X Load the appropriate paper in the tray For more information see Load media From the File menu in the software application click Print Make sure the printer you want to use is selected Select Paper Handling from the pop up menu located below the Orientation setting and then under Destination Paper Size click Scale to fit paper size and then select the custom size Bm mM f NOTE Click
55. domowymi Uytkownik et odpowiedzialny za dostarczenie zu ytego sprzelu do wyznaczonego punktu gromadzenia zu ytych urz dze elektrycznych i elektronicznych Gromadzenie osobno i recykling tego typu odpad w przyczynia sie do ochrony zasob w naturalnych i jest bezpieczny dla zdrowia i rodowiska naturalnego Dalsze informacje na temat sposobu utylizacji zu ytych urz dze mo na EH odpowiednich Wade lokalnych w praedsigblortwie zajmuj cym sie usuwaniem odpad w lub w miejscu zakupu produkt Descarte de equipamentos por usu rios em resid ncias da Uni o Europ ia Este s mbolo no produto ou na embalagem indica que o produto n o pode ser descartado junto com o lixo dom stico No entanto sua responsabilidade levar os equipamentos a serem descarkides a um ponto de coleta designado para a feciclagem de equipamedios da det colela separada e a reciloger des equipamerios no momenlo do descarte ajudam na conserva o dos recursos naturais e garantem que os equipamentos ser o reciclados de forma a proteger a sa de das pessoas e o meio ambiente Para obter mais informa es sobre onde descartar equipamentos para reciclagem eire em contato com o esci local de sua cidade o servi o de limpeza publica de seu airo ou a loja em que adquiriu o produto Postup pou vate ov v krajin ch Eur pskej nie pri vyhadzovani zariadenia v dom com pou van do odpadu Tenio symbol na produkte alebo na jeho obale znamen e nesmie by vyhoden s in m
56. e document because a problem occurred in the printing system For information about solving printing problems see Solve printing problems The ink service module is almost full The replaceable ink service module holds waste ink from the black ink cartridge When the ink service module is almost full contact HP support to obtain a new module For more information see HP support If you have a new ink service module install it immediately by following the instructions that came with the module For more information see Replace the ink service module Replace the ink service module immediately The replaceable ink service module holds waste ink from the black ink cartridge The ink service module is now full The printer will not be able to print with the black ink cartridge until the ink service module is replaced Contact HP support to obtain a new module For more information see HP support If you have a new ink service module install it immediately by following the instructions that came with the module Xy TIP When the ink service module is full the printer stops printing However until the replacement arrives you can continue printing by removing the black ink cartridge and printing with just the tri color ink cartridge Color results and print speeds though might be affected For more information about printing with a single ink cartridges see Print with a single ink cartridge For more information see Replace the
57. e that both the black and tri color ink cartridges are installed and functioning correctly Ink cartridges might need to be cleaned See Clean the ink cartridges 52 Solve a problem Ink cartridges might be very low on ink Replace any low cartridges Try removing and reinstalling the cartridges making sure they snap firmly into place For more information see Replace the ink cartridges Make sure ink cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge HP does not guarantee or support refilled ink cartridges For ordering information see HP supplies and accessories Check the media type Some media types are not suitable for use with the printer For more information see Media specifications Colors do not line up correctly Check the ink cartridges Check to make sure that both the black and tri color ink cartridges are installed and functioning correctly Ink cartridges might need to be cleaned See Clean the ink cartridges Ink cartridges might be very low on ink Replace any low cartridges Try removing and reinstalling the cartridges making sure they snap firmly into place For more information see Replace the ink cartridges Whenever you install a new ink cartridge you should align the ink cartridges for the best possible print quality If the printout
58. e www hp com go customercare This section contains the following topics Before you call Phone support period Telephone support numbers After the phone support period Before you call Call HP support while you are in front of the computer and the HP All in One Be prepared to provide the following information e Model number for more information see Finding the printer model number e Serial number located on the back or bottom of the printer Messages that appear when the situation occurs Answers to these questions Has this situation happened before Can you re create it o Did you add any new hardware or software to the computer at about the time that this situation began Did anything else occur prior to this situation such as a thunderstorm HP All in One was moved etc Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico 40 Solve a problem Telephone support numbers In many locations HP provides toll free telephone support during the warranty period However some of the support numbers might not be toll free HP support 41 Chapter 4 42 For the most current list of telephone support numbers see www hp com go www hp com support customercare Africa English speaking 27 11 2345872 Afrique francophone 33 1 4993 9230 0800
59. edies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration
60. emos and other everyday documents It features ColorLok Technology for less smearing bolder blacks and vivid colors It is acid free for longer lasting documents HP Office Recycled HP Office Recycled Paper is a high quality multifunction paper made Paper with 30 recycled fiber It features ColorLok Technology for less smearing bolder blacks and vivid colors It is acid free for longer lasting documents HP Premium These papers are heavy two sided matte papers perfect for Presentation Paper presentation proposals reports and newsletters They are HP Professional Paper heavyweight for an impressive look and feel HP Advanced Photo Paper This thick photo paper features an instant dry finish for easy handling without smudging It resists water smears fingerprints and humidity Your prints have a look and feel comparable to a store processed photo It is available in several sizes including A4 8 5 x 11 inch 10 x 15 cm 4 x 6 inch 13x18 cm 5 x 7 inch and two finishes glossy or soft gloss satin matte It is acid free for longer lasting documents HP Everyday Photo Paper Print colorful everyday snapshots at a low cost using paper designed for casual photo printing This affordable photo paper dries quickly for easy handling Get sharp crisp images when you use this paper with any inkjet printer Available in semi gloss finish in 8 5 x 11 inch A4 4 x 6 inch and 10 x 15 cm It is acid free for longer lasting
61. ent index html This section contains the following topics e Paper use e Plastics e Material safety data sheets Recycling program HP inkjet supplies recycling program Disposal of waste equipment by users in private households in the European Union e Power consumption e Chemical Substances e Battery information RoHS notices China only Paper use This printer is suited for the use of recycled paper according to DIN 19309 and EN 12281 2002 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life Material safety data sheets Material safety data sheets MSDS can be obtained from the HP Web site at www hp com go msds Recycling program HP offers an increasing number of product return and recycling programs in many countries regions and partners with some of the largest electronic recycling centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit www hp com hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used ink cartridges and ink cartridges free of charge For more informati
62. er manufacturers 92 HP supplies and accessories C Setup the printer for Bluetooth communication The printer allows you to print documents from Bluetooth devices without a cable connection Simply print from a Bluetooth device such as a PDA or camera phone You can also use Bluetooth technology to print from a computer to the printer Set up a Bluetooth wireless connection This section describes how to set up and configure the device for a Bluetooth wireless connection You can configure Bluetooth wireless settings during software installation or you can configure settings later using Toolbox Windows HP Utility Mac OS X or the Toolbox software for PDAs Windows Mobile For more information see Printer management tools To connect the printer using Bluetooth communication Windows Er NOTE If you are using an external Bluetooth adapter for your computer specific instructions for adding the printer might be different For more information see the documentation or utility provided with the Bluetooth adapter 1 If you are using an external Bluetooth adapter for your computer make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer If your computer has Bluetooth built in just make sure the computer is started and that Bluetooth is turned on 2 Onthe Windows taskbar click Start click Control Panel click Hardware and Sound and then click Add a printer Or
63. er trays and paper guides can be operated by users with limited strength and reach Support For more details about the accessibility of this printer and HP s commitment to product accessibility visit HP s Web site at www hp com accessibility For accessibility information for Mac OS X visit the Apple Web site at www apple com accessibility Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product For more information seeEnvironmental product stewardship program Get started 7 Chapter 1 HP is committed to helping customers reduce their environmental footprint HP has provided these features to help you focus on ways to assess and reduce the impact of your printing choices For more information about HP s environmental initiatives visit www hp com hpinfo globalcitizenship environment Manage power To conserve electricity and extend the length of time you can use the printer while using battery power the printer comes with the following features Sleep mode Power usage is reduced while in Sleep mode After initial setup of printer the printer will enter Sleep mode after 10 minutes of inactivity The time to Sleep mode cannot be changed Auto Off When Auto Power Off is enabled the printer will automatically turn off when the printer is using battery power and has been inactive for the configured period
64. eted 5 Restart the computer 6 To reinstall the HP software insert the HP software CD into the computer s CD drive follow the onscreen instructions 7 Connect the printer when the HP software prompts you to connect it to the computer 8 Press the Power button to turn the printer on After connecting and turning on the printer you might have to wait several minutes for all of the Plug and Play events to complete 9 Follow the onscreen instructions When the HP software installation is complete the HP Digital Imaging Monitor icon appears in the Windows system tray To uninstall from a Windows computer method 2 E NOTE Use this method if Uninstall is not available in the Windows Start menu 1 Disconnect the printer from the computer E NOTE Itis important that you disconnect the printer before restarting your computer Do not connect the printer to your computer until you are prompted to do so by the HP software during the install 2 On the Windows taskbar click Start select Settings select Control Panel and then click Add Remove Programs Or Click Start click Control Panel and then double click Programs and Features 3 Select the printer name and then click Change Remove or Uninstall Change Follow the onscreen instructions 4 Restart the computer 5 Insert the HP software CD into the computer s CD drive and then start the Setup program 6 Follow the onscreen instructions To uninstall from a
65. f an interruption occurs to a job that is printing the printer might not recognize the rest of the job Poor print quality and unexpected printouts 49 Chapter 4 Cancel the print job and wait for the printer to return to the ready state If the printer does not return to the ready state cancel all jobs and wait again When the printer is ready resend the job If prompted by the computer to retry the job click Cancel Check the cable connections If the printer and computer are connected with a USB cable the problem might be due to a poor cable connection Make sure the cable connections at both ends are secure If the problem persists turn off the printer disconnect the cable from the printer turn on the printer without connecting the cable and delete any remaining jobs from the print spooler When the Power light is on and not flashing reconnect the cable Check the document file The document file might be damaged If you can print other documents from the same application try printing a backup copy of the document if available Check the mobile phone font Boxes might appear when trying to print Asian fonts from a mobile phone on printers purchased outside Asia Asian fonts for Bluetooth mobile phone printing are supported only by models purchased in Asia Ink is smearing Check the print settings When you print documents that use a lot of ink or less adsorbent media allow more time to dry before handling the printout
66. gn the ink cartridges Make sure that all latches and covers are closed correctly Software installation suggestions Check the computer system Make sure that the computer is running one of the supported operating systems Make sure that the computer meets at least the minimum system requirements In the Windows device manager make sure that the USB drivers have not been disabled If you are using a computer running Windows and the computer cannot detect the printer run the uninstallation utility util ccc uninstall bat on the Starter CD to perform a clean uninstallation of the print driver Restart the computer and reinstall the print driver Verify installation preliminaries ET Make sure to use the Starter CD that contains the correct installation software for your operating system Before installing software make sure that all other programs are closed If the computer does not recognize the path to the CD ROM drive that you type make sure that you are specifying the correct drive letter If the computer cannot recognize the Starter CD in the CD ROM drive inspect the Starter CD for damage You can download the print driver from the HP Web site www hp com go customercare NOTE After correcting any problems run the installation program again Troubleshoot installation issues 59 Chapter 4 Problems setting up Bluetooth wireless communication If you have problems printing using a Bluetooth wireless conne
67. ht be too moist or too rough Make sure the media meets HP specifications and try to print again For more information see Media specifications Check the type of media loaded in the printer Make sure the tray supports the type of media you have loaded For more information see Media specifications Make sure you have selected the tray in the print driver that contains the media that you want to use Check the rollers in the printer The rollers in the printer might be dirty causing lines or smudges to appear on the printout Turn off the printer remove the battery and then disconnect the power cord Clean the output rollers in the printer with a lint free cloth lightly dampened with water and then try to print again Check the printer location and length of USB cable High electromagnetic fields such as those generated by monitors motors fans TVs and other such devices can sometimes cause slight distortions to printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields Check the Bluetooth wireless connection Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail Try printing a smaller file For more information see Problems setting up Bluetooth wireless communication Meaningless characters print I
68. ia size and page orientation selected in the application match the settings in the print driver For more information see Print Check the printer location and length of USB cable High electromagnetic fields such as those generated by monitors motors fans TVs and other such devices can sometimes cause slight distortions to printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields If the above solutions do not work the problem might be caused by the inability of the application to interpret print settings correctly See the release notes for known software conflicts refer to the application s documentation or contact the software manufacturer for specific help Poor print quality and unexpected printouts This section covers the following topics General tips Meaningless characters print Ink is smearing Ink is not filling the text or graphics completely e Output is faded or dull colored Colors are printing as black and white Wrong colors are printing Printout shows bleeding colors Colors do not line up correctly Streaks or lines in printouts General tips Check the ink cartridges e Check to make sure that both cartridges are installed and functioning correctly Ink cartridges might need to be cleaned See
69. ication click Print Select the printer you want to print to To change settings click the button that opens the Properties dialog box Depending on the software application this button might be called Properties Options Printer Setup Printer or Preferences Click a type of print task in the Printing Shortcuts list The preset default settings for the shortcuts are displayed If you change any settings on the Printing Shortcuts tab you can save your custom settings as a new printing shortcut a Select the shortcut and then click Save As b To delete a shortcut select the shortcut and then click Delete x TIP You can change more options for the print job by using the features available on the other tabs in the dialog box Click OK Click Print or OK to begin printing Print 23 Chapter 2 Print documents Mac OS X 1 Load paper in the tray For more information see Load media 2 From the File menu in the software application click Print 3 Make sure the printer you want to use is selected 4 Change the print settings for the option provided in the pop up menus as appropriate for your project amp NOTE Click the blue disclosure triangle next to the Printer selection to access these options 5 Click Print to begin printing Print brochures Follow the instructions for your operating system Print brochures Windows Print brochures Mac OS X Print brochures Windows
70. idges Print cartridge cradle compartments Holds the print cartridges 10 Get started Battery status light Indicates battery status e Red Battery less than 10 charged Amber Battery 10 to 40 charged e Green Battery 41 to 100 charged e Not lit if optional battery is not installed or detected Battery charging light Lights up in amber when the battery is charging Lights up in red if the battery is faulty Left ink cartridge light Blinks when the left ink cartridge is absent or functioning incorrectly Turns on solid when the ink is low Right ink cartridge light Blinks when the right ink cartridge is absent or functioning incorrectly Turns on solid when the ink is low Bluetooth button and light Turns Bluetooth device on or off Lights up blue when Bluetooth is turned on Cancel button Cancels the current print job Cancel time depends on the size of the print job Press this button only once to cancel a queued print job Resume button and light Resumes a print job that is waiting or has been interrupted for example when adding print media to the printer Lights up in amber when a print job is waiting and blinks or turns on to show status or a need for intervention 5 Power button and light Turns the printer off or on Lights up in white when the printer is turned on and blinks during printing startup shutdown or other activity This
71. ight or left ink cartridge light blinks Resume light blinks Power light is on Ink cartridge is very low or the cartridge is counterfeit or previously used Right or left ink cartridge lights indicate whether the problem is with the Tri color or Black Photo ink cartridge Replace cartridge For more information see Replace the ink cartridges If this cartridge was sold to you as a new genuine HP cartridge it may be a counterfeit Contact the store where this cartridge was purchased or visit HP at www hp com go anticounterfeit for more information or to report suspected fraud Note e HP s ink cartridge warranty does not cover non HP ink or non HP cartridges e HP s printer warranty does not cover repairs or service due to use of non HP cartridges or non HP ink HP does not guarantee the quality or reliability of non HP ink NOTE Information about ink levels will not be available Right or left ink cartridge light is on Power light is on Right or left ink cartridge light blinks Power light blinks 66 Solve a problem Ink cartridge is low on ink Right or Left ink cartridge lights indicate whether the problem is with the Tri color or Black Photo ink cartridge You can continue to print but you need to replace the cartridge soon For more information see Replace the ink cartridges Tri color or right ink cartridge needs attention Right or Left ink cartridge lights indica
72. in Brazil Aviso aos usuarios no Brasil Este equipamento opera em car ter secund rio isto n o tem direito prote o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interfer ncia a sistemas operando em car ter prim rio Res ANATEL 282 2001 Notice to users in Canada Notice to users in Canada Note l attention des utilisateurs canadiens For Indoor Use This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 and RSS GEN of Industry Canada Utiliser l int rieur Le pr sent appareil num rique n met pas de bruit radio lectrique d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada le composant RF interne est conforme a la norme RSS 210 and RSS GEN d Industrie Canada Notice to users in Taiwan 1 amp 2 XE 88 3 8g 51 TE ER MES TE RE SL MHRBBSKZEWRHASH EKET el SRRERSHRSGRASER F MAWSRS ER ZR WEE 88 DOR EHZHRERZEATESERNZERTRIHER SECRETA EU His 3E oce 8 fT 8 8575 SRA MESHES HKREELREFSZRRERE HURAREIMATSSHEER IZ REESE N S EMISIT European Union Regulatory Notice Products bearing the CE mark
73. ing comply with the following EU Directives Low Voltage Directive 2006 95 EC EMC Directive 2004 108 EC Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid only if powered with the correct CE marked AC adapter provided by HP If this product has telecommunications functionality it also complies with the essential requirements of the following EU Directive R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for Regulatory information 81 Appendix A this product or product family and available in English only either within the product documentation or at the following web site www hp com go certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW For EU non harmonized telecommunications products If C Qo applicable a 4 digit notified body number is inserted between CE and Please refer to the regulatory label provided on the product The telecommunications functionality of this product may be used in the following EU and EFTA countries Austria Belgium Bulgaria Cy
74. ing current AC power outlet and the printer is turned on For voltage requirements see Electrical requirements Media is loaded correctly in the tray and is not jammed in the printer Ink cartridges are installed correctly in their correct slots Press the latch to make sure it is seated flat on the cartridge Ensure you have removed the protective tape from each ink cartridge All covers are closed All packing tapes and materials are removed The printer can print a self test diagnostic page For more information see Understand the printer information pages The printer is set as the current or default printer For Windows set it as the default in the Printers folder For Mac OS X set it as the default in Print amp Fax See the computer s documentation for more information Pause Printing is not selected if you are using a computer running Windows You are not running too many programs when you are performing a task Close programs that you are not using or restart the computer before attempting the task again Any necessary software is installed in the host device if using a Bluetooth connection Make sure the Bluetooth settings are correct For more information see Set up the printer for Bluetooth communication Some problems can be resolved by resetting the printer Solve printing problems This section contains the following topics The printer shuts down unexpectedly All printer lights are on or flashing
75. ing the text or graphics completely Check the ink cartridges Check to make sure that both the black and tri color ink cartridges are installed and functioning correctly Ink cartridges might need to be cleaned See Clean the ink cartridges Ink cartridges might be very low on ink Replace any low cartridges Try removing and reinstalling the cartridges making sure they snap firmly into place For more information see Replace the ink cartridges Make sure ink cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge HP does not guarantee or support refilled ink cartridges For ordering information see HP supplies and accessories Check the media type Some media types are not suitable for use with the printer For more information see Media specifications Output is faded or dull colored Check the print mode The Draft or Fast mode in the print driver allows you to print at a faster rate which is good for printing drafts To get better results select Normal or Best For more information see Print Check the paper type setting When printing on special media select the corresponding media type in the print driver For more information see Print on special and custom size paper Check the ink cartridges Check to make sure that both the black and tri
76. ings 24 Mac OS X HP Utility 95 uninstall HP software 97 maintenance check ink levels 32 replace ink cartridges 33 margins setting specifications 76 media clear jams 62 duplexing 29 load tray 14 print on custom size 27 selecting 14 specifications 74 supported sizes 74 types and weights supported 75 memory device 20 missing lines or dots troubleshoot 53 missing or incorrect information troubleshoot 46 multi feeds troubleshoot 58 N network printer information 60 networks firewalls troubleshoot 44 noise information 77 O operating environment specifications 77 operating systems supported 72 output tray locating 9 108 P paper ordering 92 paper feed problems troubleshoot 57 part numbers supplies and accessories 91 passkey authentication Bluetooth 93 PCL 3 support 72 phone support 40 phone support period period for support 40 photo media sizes supported 74 PictBridge 47 PictBridge device connection 9 ports specifications 72 power specifications 77 power input locating 9 print Bluetooth 93 double sided 29 slow 45 troubleshoot 43 Print borderless Mac OS 28 Windows 28 Print brochures print 24 print driver warranty 70 Print envelope 25 Print envelopes Mac OS 25 Print photos Mac OS 26 Windows 26 print quality troubleshoot 48 print carriage access door locating 10 printer information pages printing understanding 60 printer software Windows about 95 printheads ordering online 91 p
77. ink cartridges Solve a problem How do I 99 Appendix E 100 How do F Errors Windows This list represents some of the errors you might see on the computer screen Windows and how to fix the errors Printer Disconnected Ink Alert Cartridge Problem Paper Mismatch The cartridge cradle cannot move Paper Jam The printer is out of paper Printer Offline Printer Paused Document failed to print Theink service module is almost full Replace the ink service module immediately Printer battery low Printer Disconnected The computer cannot communicate with the printer because one of the following events has occurred The printer has been turned off The USB cable connecting the printer has been disconnected To solve this problem try the following solutions Make sure the printer is turned on and that the D Power light is on Make sure the power cord and other cables are working and are firmly connected to the printer Make sure the power cord is connected firmly to a functioning alternating current AC power outlet Ink Alert The ink cartridge identified in the message is low on ink Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the ink cartridges until print
78. inting Print on envelopes Mac OS X 1 2 3 Load envelopes in the tray For more information see Load media From the File menu in the software application click Print Make sure the printer you want to use is selected Print on envelopes 25 Chapter 2 Select the appropriate envelope size in the Paper Size pop up menu NOTE Click the blue disclosure triangle next to the Printer selection to access these options Select the appropriate Orientation option for the type of envelope you are using Select any other print settings that you want and then click Print to begin printing Print photos Do not leave unused photo paper in the input tray The paper might start to curl which could reduce the quality of the printout Photo paper should be flat before printing Follow the instructions for your operating system Print photos on photo paper Windows Print photos on photo paper Mac OS X Print photos on photo paper Windows 1 2 3 4 Load paper in the tray For more information see Load media On the File menu in the software application click Print Select the printer you want to use To change settings click the button that opens the Properties dialog box Depending on the software application this button might be called Properties Options Printer Setup Printer or Preferences If you want to print the photo in black and white click the Features tab and then select Print in
79. inue the print job To perform duplexing Mac OS X 1 2 Load the appropriate media For more information see Guidelines for two sided duplex printing and Load media With a document open click Print on the File menu Print on both sides duplexing 29 Chapter 2 3 From the drop down list select Paper Handling click Odd Only from the Pages to Print pop up menu and then press Print NOTE Click the blue disclosure triangle next to the Printer selection to access these options 4 Flip the paper over and then print the even numbered pages 30 Print 3 Work with ink cartridges To ensure the best print quality from the printer you will need to perform some simple maintenance procedures This section provides guidelines for handling the ink cartridges instructions for replacing the ink cartridges and aligning and cleaning the printhead This section contains the following topics Information about ink cartridges Check the estimated ink levels Handle the ink cartridges Replace the ink cartridges Print with a single ink cartridge Store printing supplies Ink cartridge maintenance Information about ink cartridges The following tips help maintain HP ink cartridges and ensure consistent print quality If you need to replace an ink cartridge wait until you have the new ink cartridge available to install before removing the old cartridge A CAUTION Do not leave unta
80. ion see Troubleshooting tips and resources Check the printer software installation If the printer is turned off when printing an alert message should appear on the computer screen otherwise the printer software might not be installed correctly To resolve this uninstall the software completely and then reinstall the printer software For more information see Uninstall and reinstall the HP software Check the cable connections Make sure both ends of the USB cable are secure Check any personal firewall software installed on the computer The personal software firewall is a security program that protects a computer from intrusion However the firewall might block communication between the computer and the printer If there is a problem communicating with the printer try temporarily 44 Solve a problem disabling the firewall If the problem persists the firewall is not the source of the communication problem Re enable the firewall If disabling the firewall allows you to communicate with the printer you might want to assign a static IP address to the printer and re enable the firewall Check the Bluetooth wireless connection Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail Try printing a smaller file For more information see Problems setting up Bluetooth wireless communication Printer does not accept ink cartridge Check the ink cartridge Remove and reinstall
81. ion rechargeable battery This battery might require special handling and disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to www hp com recycle For more information see the user guide The user guide is available on your computer after you install the software CA mas Wa Please recycle waste batteries Attention California users The battery supplied with this product may contain perchlorate material Special handling may apply For more information go to the following web site www dtsc ca gov hazardouswaste perchlorate 86 Technical information RoHS notices China only Toxic and hazardous substance table ABASURR RTE FER ms Re SBD TS B EMI EE TERE Ei x Fi AOE ZAKE ZAREE RAHE 0 0 0 0 0 0 EE 0 0 0 0 0 0 DAER x 0 0 0 0 0 FIRB X 0 0 0 0 0 TRE x 0 0 0 0 0 HSHNNBE 0 0 0 0 0 0 BOESEN x 0 0 0 0 0 SEN X X 0 Q 0 0 RAR x 0 0 0 0 0 ER TE X 0 0 0 0 0 EINEHNRE 0 0 0 0 0 0 EE X 0 o 0 0 0 St mm MES RS SEEN SEIRTSYT11363 2006 HRE X BDSM S Eih P SEE TSJ T11363 2006 H PRAI FREBMRHSSHRMAT 77 RES TAE BAG EERUSLE SR N T bet Environmental product stewardship program 87 Appendix A Third party licenses This section contains the following to
82. ire vous tes responsable de l vacuation de vos quipements usag s et cet effet vous les tenu de les remettre un point de collecte agr pour le recyclage des quipements lectriques et lectroniques usag s Le tri l vacuation et le recyclage s par s de vos quipements usag s permettent de pr server les ressources naturelles et de s assurer que ces quipements sont recycl s dans le respect de la sant humaine et de l environnement Pour plus d informations sur les lieux de collecte des quipements usag s veuillez contacter votre mairie votre service de traitement des d chets m nagers ou le magasin o vous avez achet le produit Entsorgung von Elektroger ten durch Benutzer in privaten Haushalten in der EU Dieses Symbol auf dem Produkt oder dessen Verpackung gibt an dass das Produkt nicht zusammen mit dem Restm ll entsorgt werden darf Es obliegt daher Ihrer Verantwortung das Ger t an einer entsprechenden Stelle f r die Enborguna cder Wledererwertung von Elektroger te aller Art abzugeben zB ein Werktofhcf Die separate Sammlung und des Recyceln Ihrer alien Elektroger te zum Zeitpunkt ihrer Eilsorgung tr gt zum Schutz der Uniwell bei und gew hrleistet dass sie qui eine Art und Weise recjealt werden die keine Gelhrdung for die Gesundheit des Menschen und der Umwelt orsi Weitere Informationen dar ber wo Sie alle Elekiroger te zum Recyceln abgeben k nnen erhalten Sie bei den rtlichen Beh rden Wertstoffh
83. is printing slowly then the radio signal might be weak For more information see Problems setting up Bluetooth wireless communication Solve printing problems 45 Chapter 4 Check the Bluetooth wireless connection Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail Try printing a smaller file For more information see Problems setting up Bluetooth wireless communication Blank or partial page printed Clean the ink cartridge Complete the ink cartridge cleaning procedure For more information see Clean the ink cartridges Check the media settings Make sure you select the correct print quality settings in the print driver for the media loaded in the trays Make sure the page settings in the print driver match the page size of media loaded in the tray Check the Bluetooth wireless connection Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail Try printing a smaller file For more information see Problems setting up Bluetooth wireless communication More than one page feeds through the printer For more information on paper feed problems see Solve paper feed problems There is a blank page in the file Check the file to make sure there is no blank page Something on the page is missing or incorrect Check the ink cartridges e Check to make sure that both cartridges are installed and functioning correctly
84. is used For more information see www hp com go inkusage Handle the ink cartridges Before you replace or clean an ink cartridge you should know the part names and how to handle the ink cartridges 32 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing Ink nozzles under tape Work with ink cartridges Hold the ink cartridges by their black plastic sides with the label on top Do not touch the copper colored contacts or the ink nozzles E NOTE Handle the ink cartridges carefully Dropping or jarring cartridges can cause temporary printing problems or even permanent damage Replace the ink cartridges Follow these instructions when the ink level is low E NOTE When the ink level for an ink cartridge is low a message appears on the display You can also check the ink levels by using Toolbox Windows HP Utility Mac OS X or the Toolbox software for PDAs For more information about using these tools see Printer management tools NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the device and cartridges for printing In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage Ink level warnings and indicators provide estimates for planning purposes only When you receive
85. itsplatz im Normalbetrieb nach DIN 45635 T 19 LED indicator statement LED indicator statement The display LEDs meet the requirements of EN 608254 Gloss of housing of peripheral devices for Germany Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless products Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in Taiwan Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FCC radio AN frequency exposure limits Nevertheless the device shall be used in such a manner that the potential for human contact during normal operation is minimized This product and any attached external antenna if supported shall be placed in such a manner to minimize the potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 inches during normal operation 80 Technical information Notice to users
86. ka Teie kohus on viia tarbetuks muutunud seade selleks etten htud elektri ja elektroonikaseadmete utiliseerimiskohta Utiliseeritavate seadmete eraldi kogumine ja k itlemine aitab s sta loodusvarasid ning tagada et kaitlemine toimub inimeste tervisele ja keskkonnale ohutult Lisateavet selle kohta kuhu saate utiliseeritava seadme k itlemiseks viia saate k sida kohalikust omavalitsusest olmej tmete utiliseerimispunktist v i kauplusest kust te seadme ostsite H vitett vien laitteiden k sittely kotitalouksissa Euroopan unionin alueella T m tuotteessa tai sen pakkauksessa oleva merkint osoittaa ett tuotetta ei saa h vitt talousj tteiden mukana K ytt j n velvollisuus on huolehtia siit ett h vitett v laite toimitetaan s hk ja elektroniikkalaiteromun ker yspisteeseen H vitett vien laitteiden erillinen ker ys ja kierr tys s st luonnonvaroja N in toimimalla varmistetaan my s eta Kierr tys tapahtuu tavalla joka suojelee ihmisten terveytt ja ymp rist Saat tarvittaessa lis tietoja j tteiden kierr lyspaikoista paikallisia viranomaisilta cte iili tai tuotteen j lleenmyyj lt An pp yn ypnorov cucxtu v orv Euponaih Evoot To naraw ol d orov dlonivon om cuorsuaola pte m npo v aur Sev np na va nerayrel padi pe adda omia anoppippara Avri amp tra euB vn oag de va anoppiyere nic dxpnores ouoxzu ox pia KaBopiopivn yov da egene anopp yp ruv yia try avaKUKAwan xpnorou
87. ke sure ink cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge HP does not guarantee or support refilled ink cartridges For ordering information see HP supplies and accessories Wrong colors are printing Check the print settings Make sure Print in Grayscale is not selected in the print driver Open the printer Properties dialog box click the Features tab and then make sure that Print in Grayscale is not selected in the Color options Check the ink cartridges Check to make sure that both the black and tri color ink cartridges are installed and functioning correctly Ink cartridges might need to be cleaned See Clean the ink cartridges Ink cartridges might be very low on ink Replace any low cartridges Try removing and reinstalling the cartridges making sure they snap firmly into place For more information see Replace the ink cartridges Make sure ink cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge HP does not guarantee or support refilled ink cartridges For ordering information see HP supplies and accessories Printout shows bleeding colors Check the ink cartridges Check to make sur
88. l lights reference For more information visit the HP Web site www hp com go customercare for the latest troubleshooting information or printer fixes and updates Light description Light pattern Explanation and recommended action Power light is on If using AC power Printer is turned on and idle If using battery power Battery status light indicates power level No action required Power light is slowly pulsing white Printer is in sleep mode No action is required Battery status light is green Battery is 41 100 charged and printer is turned on and idle Power cord not plugged in No action is required Battery status light is amber Battery is 10 4096 charged and printer is turned on and idle Power cord not plugged in Plug in the power cord to begin recharging the battery See Install and use the battery Battery status light is red Battery is less than 10 charged and printer is turned on and idle Power cord not plugged in Plug in the power cord to begin recharging the battery See Install and use the battery Battery status light is blinking red Battery is less than 296 charged and printer is turned on and idle Power cord not plugged in Plug in the power cord to begin recharging the battery See Install and use the battery 64 Solve a problem continued Light description Light pattern Battery charging light is amber battery status light is green
89. le compartment Press the latch to make sure it is seated flat on the cartridge 6 Close the front access cover 7 Wait for the carriage to complete the ink cartridge initialization routine and return to the home position at the left side of the printer before using the printer E NOTE Do not open the front access cover until the ink cartridge initialization is complete 8 Align the ink cartridges For more information see Align the ink cartridges Replace the ink cartridges 35 Chapter 3 Print with a single ink cartridge If one of the ink cartridges runs out of ink before you can replace it you can still print with a single ink cartridge Removed cartridge Cartridges used Output Black Prints with only the tri color ink Color and grayscale cartridge Tri color Prints with only the black or photo ink All documents print in cartridge grayscale Photo Prints with only the tri color ink Color and grayscale cartridge E NOTE Printing with one ink cartridge might be slower and the print quality might be affected It is recommended to print with both ink cartridges For borderless printing the tri color ink cartridge must be installed Store printing supplies Ink cartridges can be left in the device for extended periods of time However to assure optimal ink cartridge health be sure to turn off the device properly For more information see Turn off the printer Ink cartridge maintenance
90. le next to the Printer selection to access these options Select a borderless paper size from the Paper Size drop down menu Select any other print settings that you want and then click Print to begin printing Print on both sides duplexing You can print on both sides manually using the Windows printer software You can print on both sides of a sheet using a Mac by first printing the odd numbered pages turning the pages over and then printing the even numbered pages To perform duplexing Windows To perform duplexing Mac OS X To perform duplexing Windows 1 a RON 2 10 Load the appropriate media See Guidelines for two sided duplex printing and Load media With a document open on the File menu click Print and then click Properties Click the Features tab Select Manually from the two sided printing drop down list To automatically resize each page to match the document s onscreen layout ensure Preserve Layout is selected Clearing this option might result in unwanted page breaks Select or clear the Flip Pages Up check box to match the way you want the binding See the graphics in the print driver for examples Change any other desired settings and click OK Print the document After the first side of the document is printed follow the onscreen instructions and reload the paper into the tray to complete printing After reloading the paper click Continue in the onscreen instructions to cont
91. light also pulses when the printer is in sleep mode Bottom view Cover of replaceable ink service module Provides access to the ink service module See Replace the ink service module Card holder Holds a name card or business card Understand the printer parts 11 Chapter 1 Finding the printer model number In addition to the model name that appears on the front of the printer this printer has a specific model number You can use this number when obtaining support and to help determine which supplies or accessories are available for your printer The model number is printed on a label located inside the printer near the ink cartridges area Select print media The printer is designed to work well with most types of office media It is best to test a variety of print media types before buying large quantities Use HP media for optimum print quality Visit the HP Web site at www hp com for more information about HP media HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality and produce documents with crisp vivid color bolder blacks and dry faster than ordinary plain papers Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers This section contains the following topics e Recommended p
92. loading Also make sure the guides are snug but not tight against the stack Make sure the tray is not overloaded with paper Use HP media for optimum performance and efficiency Troubleshoot installation issues If the following topics do not help see HP support for information about HP support Hardware installation suggestions e Software installation suggestions Problems setting up Bluetooth wireless communication Hardware installation suggestions Check the printer Make sure that all packing tape and material have been removed from outside and inside the printer Make sure that the printer is loaded with paper 58 Solve a problem Make sure that no lights are on or blinking except the Power light which should be on If a light other than the Power light is on or blinking there is an error For more information see Control panel lights reference Make sure that the printer can print a self test diagnostic page Check the hardware connections Make sure that any cords and cables that you are using are in good working order Make sure that the power cord is connected securely to both the printer and to a working power outlet Check the ink cartridges Whenever you install a new ink cartridge the printer aligns the ink cartridges automatically If the alignment fails check to make sure the cartridges are installed correctly and start the ink cartridge alignment For more information see Ali
93. lug this product from wall outlets before cleaning 4 Do not install or use this product near water or when you are wet 5 Install the product securely on a stable surface 6 Install the product in a protected location where no one can step on or trip over the line cord and the line cord cannot be damaged 7 If the product does not operate normally see Solve a problem 8 There are no user serviceable parts inside Refer servicing to qualified service personnel Contents 1 Get started Accessibility ch 7 EGO EE 7 Underst nd the printer parts rn teet RR He AE nenn 8 Front VIEW d geet 9 Back and side View eegent tee eie leet innen 9 Printing supplies Area 2 2222 iad en tee Ie eae nti 10 Control Panel M 10 Bottom VIEW EN 11 Finding the printer model number ss 12 Select print media tte trie en IR e Soe ede ARD Reese RE pe tte mr t 12 Recommended papers for printing and copying em 12 Recommended papers for photo printing senem 13 Tips for selecting and using media eene 14 Load M dia EE 14 Load standard size media ss 15 Koad envglopesg 15 Load cards and photo paper siennes 16 LOA CUSLOM SIZE ME 1a m 16 Install and use the battery sienne 17 Battery satelty n eet Se e e ane dae aang RATS eet e Soon ia 17 Understand the batt fy ee ee e eee RR I e tn
94. m alt lamna kasserade produkter till amp lervinning hj lper de Hl ati bevara v ra gemensamma naturresurser Dessutom skyddas boe m nniskor och milj n n r produkter tervinns p r tt s it Kommunala myndigheter sophanteringsf relag eller butiken d r varan k ptes kan ge mer information om var du l mnar kasserade produkter f r tervinning diranje lahko dobite na ob ini Environmental product stewardship program 85 Appendix A Power consumption Hewlett Packard printing and imaging equipment marked with the ENERGY STAR logo is qualified to the U S Environmental Protection Agency s ENERGY STAR specifications for imaging equipment The following mark appears on ENERGY STAR qualified imaging products ENERGY STAR ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR partner HP has determined that this product meets ENERGY STAR guidelines for energy efficiency Additional ENERGY STAR qualified imaging product model information is listed at www hp com go energystar Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at www hp com go reach Battery information The printer comes with a lithium
95. maintenance information about the printer You can view ink levels and battery charge level align the print cartridges and configure Bluetooth settings for wireless printing See the Toolbox software documentation for more information on using the Toolbox or visit www hp com go customercare Uninstall and reinstall the HP software If the installation is incomplete or if you connected the USB cable to the computer before prompted by the HP software installation screen you might need to uninstall and then reinstall the HP software that came with the printer Do not simply delete the printer application files from the Printer management tools 95 Appendix D computer Make sure to remove them correctly using the uninstall utility provided when you installed the HP software There are three methods to uninstall the HP software on a Windows computer and one method to uninstall on a Macintosh computer To uninstall from a Windows computer method 1 1 Disconnect the printer from your computer Do not connect the printer to your computer until you are prompted to do so by the HP software during the reinstall 2 On the Windows taskbar click Start select Programs or All Programs select HP select the printer name and then click Uninstall 3 Follow the onscreen instructions 4 Ifyou are asked whether you would like to remove shared files click No Other programs that use these files might not work correctly if the files are del
96. ments and photos from your phone 20 Get started E NOTE If you are using a mobile phone running Windows Mobile you can use the HP software CD to install the printing software For a list of mobile phones and printing software as well as information about obtaining the software see Mobile phone printing information Maintain the printer The printer does not require scheduled maintenance except for replacing the ink service module For more information see Replace the ink service module You should attempt however to keep the printer free of dust and debris This cleaning keeps the printer in peak condition and might also make the diagnosis of problems easier A WARNING Turn off the printer and unplug the power cord before cleaning the printer If using the optional battery turn off the printer unplug the power cord and remove the battery before cleaning This section covers the following topics Clean the printer Clean the printer When you clean the printer follow these guidelines Clean the outside of the printer with a soft cloth moistened with mild detergent and water E NOTE Clean the printer only with water or water mixed with a mild detergent Using other cleaners or alcohol can damage the printer Clean the inside of the front access cover with a dry lint free cloth A CAUTION Be careful not to touch the rollers Skin oils on the rollers can cause print quality problems Turn
97. n USB Flash Drive 4 GB HP HI SPEED USB Flash Drive v100w 8 GB Er NOTE You might be able to use other USB flash drives with the printer However HP cannot guarantee that they correct functionality with the printer because they have not been fully tested Mobile phone printing information The following printing software for this printer is available for these mobile phones Mobile phone Software Web site Windows Mobile Westtek JETCET http Awww westtek com pocketpc jetcet Blackberry Repligo Professional http www cerience com products pro Nokia Symbian PrintBoy 7 0 http www bachmannsoftware com pbprem htm Palm OS PrintBoy 7 0 http www bachmannsoftware com pbprem htm The printing software for Windows Mobile is available on the HP software CD Printer specifications 73 Appendix A Media specifications Use the Understand supported sizes and Understand supported media types and weights tables to determine the correct media to use with your printer and to determine what features work with the media you plan to use See the Set minimum margins section for information about the printing margins used by the printer see the Guidelines for two sided duplex printing section for guidelines that should be followed when printing on both sides of a page Understand specifications for supported media Always use the correct media type setting in the print driver
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99. ng media in the tray o Multipart forms o Media that is damaged curled or wrinkled Media with cutouts or perforations Media that is heavily textured embossed or does not accept ink well Media that is too lightweight or stretches easily Media that contains staples or clips Load media This section provides instructions for loading media into the printer A CAUTION Use only media that is supported by the printer For more information see Media specifications This section contains the following topics Load standard size media Load envelopes Load cards and photo paper Load custom size media 14 Get started Load standard size media To load media Use these instructions to load standard media 1 Lift the input tray 2 Slide the paper width guide out as far as possible E NOTE If you are loading larger sized media pull the input tray to extend it 3 Insert the plain paper print side up and align it squarely against the paper guide E NOTE Do not load paper while the printer is printing 4 Adjust the paper width guide so it fits snugly against the sides of the paper Load envelopes To load envelopes Use these instructions to load an envelope 1 Liftthe input tray 2 Slide the paper width guide out as far as possible E NOTE If you are loading larger sized envelopes pull the input tray to extend it Load media 15 Chapter 1 3 Lo
100. not require a passkey Any Bluetooth device within range can print to it Er NOTE The default security setting is Low Low level security does not require authentication High The printer requires a passkey from the Bluetooth device before allowing the printer to send a print job to it Er NOTE The printer ships with a predefined passkey that is set to six zeroes 000000 Set the printer to be visible or not visible to Bluetooth devices You can set the printer to be either visible to Bluetooth devices public or not visible to any private Visible Any Bluetooth device within range can print to the printer Not visible Only Bluetooth devices that have stored the device address of the printer can print to it E NOTE The printer ships with a default accessibility level of Visible To reset to factory default settings E NOTE Using the following instructions will reset only the device s Bluetooth settings 1 Press and hold down UX Power button 2 While holding down Power button press X Cancel button 4 times then press i Resume button 6 times 3 Release Power button 94 Set up the printer for Bluetooth communication D Printer management tools This section contains the following topics Toolbox Windows HP Utility Mac OS X Toolbox software for PDAs Microsoft Windows Mobile Uninstall and reinstall the HP software Toolbox Windows Toolbox pr
101. oad media For instructions on clearing jams as well as more information about how to avoid jams see Clear ams The printer is out of paper The default tray is empty Load more paper and then press OK For more information see Load media Printer Offline The printer is currently offline While offline the printer cannot be used To change the printer s status complete the following steps 1 Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers If the printers listed in the dialog box are not being displayed in Details view click the View menu and then click Details If the printer is Offline right click the printer and click Use Printer Online Try using the printer again Printer Paused The printer is currently paused While paused new jobs are added to the queue but are not printed 104 Errors Windows To change the printer s status complete the following steps 1 Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers 2 Ifthe printers listed in the dialog box are not being displayed in Details view click the View menu and then click Details 3 If the printer is Paused right click the printer and click Resume Printing 4 Try using the printer again Document failed to print The printer could not print th
102. oduct as indicated Warranty information 71 Appendix A Printer specifications This section contains the following topics Physical specifications Printer features and capacities Processor and memory specifications System requirements Memory device specifications Mobile phone printing information Media specifications Print resolution Operating environment Electrical requirements Acoustic emission specification Physical specifications Size width x depth x height Printer 347 9 x 175 5 x 84 4 mm 13 70 x 6 91 x 3 32 inches Printer with battery 347 9 x 197 5 x 84 4 mm 13 70 x 7 78 x 3 32 inches Weight does not include printing supplies Printer 2 3 kg 5 1 Ib Printer with battery 2 5 kg 5 5 Ib Printer features and capacities Feature Capacity Connectivity USB 2 0 compliant high speed device PictBridge USB 2 0 high speed host port Bluetooth 2 0 Enhanced Data Rate backward compatible with 1 0 Bluetooth Profiles supported HCRP BIP OPP SPP Ink cartridges Black tri color and photo ink cartridges Supply yields Visit www hp com pageyield for more information on estimated ink cartridge yields Printer languages HP PCL 3 GUI Processor and memory specifications Processor 220 MHz ARMO core Memory 64 MB DDR2 System requirements Er NOTE For the most current information about supported operating systems and sys
103. of time You can change the Auto Off setting from the HP printer software Once you change the setting the printer will maintain the setting that you choose e Windows Open Toolbox For more information see Toolbox Windows In the Services tab click Power Settings and then select the preferred amount of time e Mac OS X Open HP Utility For more information see HP Utility Mac OS X In the Printer Settings section click Power Management and then select the preferred amount of time In addition try the following Turn off Bluetooth when not in use To turn off Bluetooth press the Bluetooth button on the printer s control panel Tomaximize battery life and capacity be sure to charge use and store the battery in places that meet the recommended temperature guidelines For more information about using the battery see Install and use the battery Conserve printing supplies To conserve printing supplies such as ink and paper try the following Change the print mode to a draft setting Draft setting uses less ink Donotclean the ink cartridges unnecessarily This wastes ink and shortens the life of the cartridges Reduce paper usage by printing on both sides of the paper For more information see Print on both sides duplexing Understand the printer parts Front view Back and side view Printing supplies area Control Panel Bottom view Get started Front view
104. on go to the following Web site www hp com hpinfo globalcitizenship environment recycle Technical information Disposal of waste equipment by users in private households in the European Union Espa ol Italiano esky Nederlands Dansk Eesti E 3 Latviski Magyar lietuvi kai Polski Portugu s Svenska Slovens na Sloven ina Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it aver to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recyding of your waste equipment af iho fime of disposal will help fo conserve natural resources ond ensure thet is recycled in a manner thal protects Fuman ef and the envionment For more information about where you can drop off your waste equipment or recycling please contact your local cy olice your household waste disposal service or the shop where you purchased the produci Evacuation des quipements usag s par les utilisateurs dans les foyers priv s au sein de l Union europ enne La pr sence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous d barrasser de ce produit de la m me fa on que vos d chets courants Au contra
105. onfigure this feature in Toolbox Windows HP Utility Mac OS X or the Toolbox software for PDAs Windows Mobile For more information see Printer management tools Prior to long term storage fully charge the battery Do not leave the battery ina discharged empty state for more than 6 months To maximize battery life and capacity charge store and use the battery in places that meet the guidelines specified in Operating environment Understand the battery 1 Battery Supplies power to the printer 2 Battery release slider Slides to release the battery Charge and use the battery A WARNING Charge the battery for 4 hours before using the battery for the first time Because the battery is normally warm while it is charging do not charge it in a briefcase or other confined space as this might cause the battery to overheat E NOTE The AC adapter is normally warm to the touch when plugged into an AC outlet NOTE Bluetooth printing uses more battery power than wired printing For information on checking the battery charge level see Install and use the battery To install the battery E NOTE You can install the battery with the printer turned on or off 18 Get started 1 Slide the battery into the battery slot at an angle until the contacts on the battery are flush with the contacts in the battery slot The battery contact cover slides open 4 2 Push the battery into the battery slo
106. oor to access the ink cartridges the printer cannot release the cartridges for changing You might damage the printer if the ink cartridges are not docked safely when you try to remove them 2 Open the front access door The print carriage moves to the far right side of the printer 3 Wait until the print carriage is idle and silent and then lift up the ink cartridge latch to release the ink cartridge 102 Errors Windows 4 Pull the ink cartridge toward you out of its slot N CAUTION Do not touch the copper colored contacts or ink nozzles Doing so can result in clogs ink failure and bad electrical connections 5 Hold the ink cartridge with the HP logo on top and reinsert the ink cartridge Make sure you push the ink cartridge in firmly until it snaps into place 6 Close the front access door and check if the error message has gone away If the problem persists try the next solution Solution 2 Turn the printer off and on Turn off the printer and then turn it on again If the problem persists try the next solution Solution 3 Clean the electrical contacts Clean the electrical contacts on the ink cartridge For more information see Clean the ink cartridge contacts If the problem persists try the next solution Solution 4 Replace the ink cartridge Replace the indicated ink cartridge For more information see HP supplies and accessories E NOTE Ifthe cartridge is still under warranty
107. orm duplexing Windows uussssurennnnersnnnnnennnnnnnnnnnnnnnnn nennen nennen ernennen nn 29 To perform duplexing Mac OS X sienne 29 Work with ink cartridges Information about ink cartridges nn nnnnnnnnnnnnnnennnnn ernennen emere ennemis 31 Check the estimated ink levels ss 32 Handle the ink cartridges 1 ie teni een 32 Replace the ink cartridges sise 33 Print with a single ink cartridge ss 36 Store printing tele TEE 36 InKcartridge Maintenance Em 36 leier H leur EE 36 Calibrate Color Et 37 Clean the ink cartridges nere ara las 37 To clean ink cartridges automatically esse 37 Solve a problem HP supportt 4 39 Obtain electronic support cinere iere nen ne nahen 39 HP supportby phone inne MR EE P aa t dee ae tite tite 40 Before you call c Ri eU ee RE MR AE LAS 40 Phone support period sas mana asset deuote ve DL abere doceo nets 40 Telephone support numbers 2 1 em esed Hee dedos 41 After the phone support period ss 43 Troubleshooting tips and resources eene nnne enne 43 Solve printing problems sise 43 The printer shuts down unexpectedly ss 44 All printer lights are on or flashing ssssssssseeeeneeememenn enne 44 The printer is not responding nothing prints sss nennen 44 Printer does not accept ink cartridge mene 45 Printer takes a long time to print
108. oszt polaczenia z tel Cesk republika 810 222 222 stacjonarnego jak za 1 impuls wg 1 53 CZN min taryfy operatora z tel kom rkowego wg taryfy operatora Danmark et aM Portugal 351 808 201 492 E BL x Custo 8 c ntimos no primeiro Pr min man ler 08 00 19 30 0 25 minuto e 3 c ntimos restantes Pr min vrige tidspunkter 0 125 minutos Ecuador Andinatel 1 999 119 e Puerto Rico 1 877 232 0589 Rep blica Dominicana 1 800 711 2884 Ecuador Pacifitel 1 800 225 528 Reunion 0820 890 323 800 711 2884 Rom nia 0801 033 390 02 6910602 Ber 021 204 7090 El Salvador 800 6160 Poccua MockBa 495 777 3284 Espa a 34 902 010 059 Poccua CaHkt Netep6ypr 812 332 4240 0 94 p m 800 897 1415 Aasch France 33 0969 320 435 Singapore 65 6272 5300 Deutschland 49 01805 652 180 A z eutschian 0 14 Min aus dem deutschen Slovenska republika 0850 111 256 Festnetz bei Anrufen aus South Africa RSA 0860 104 771 Dee k nnen andere Suomi 358 0 203 66 767 reise gelten Sverige 46 077 120 4765 Eee 801 11 75400 0 23 kr min K rrpoc 000 2058 Switzerland 41 0848 672 672 Guatemala 1 800 711 2884 0 08 CHF min FSR DIES 852 2802 4098 SS 0800 010055 e India 1 800 425 7737 Ing 66 2 353 9000 India 91 80 28526900 071 891 391 E Indonesia 62 21 350 3408 Trinidad amp Tobago 1 800 711 2884 971
109. ound the ink nozzles If the printer is used in a dusty environment a small amount of debris might accumulate inside the printer This debris can include dust hair carpet or clothing fibers When debris gets on the ink cartridges it can cause ink streaks and smudges on printed pages Ink streaking can be corrected by cleaning around the ink nozzles as described here amp NOTE Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the ink cartridges by using the software you installed with the printer For more information see Clean the ink cartridges Advanced ink cartridge maintenance 55 Chapter 4 Make sure you have the following materials available Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers xx TIP Coffee filters are lint free and work well for cleaning ink cartridges e Distilled filtered or bottled water tap water might contain contaminants that can damage the ink cartridges A CAUTION Do not touch the copper colored contacts or ink nozzles Touching these parts can result in clogs ink failure and bad electrical connections To clean the area around the ink nozzles 1 Turn on the printer and open the front access cover The print carriage moves to the center of the printer 2 Wait until the print carriage is idle and silent and then unplug the power cord
110. ovides maintenance information about the printer E NOTE Toolbox can be installed from the HP software CD by selecting the full installation option if the computer meets the system requirements Open Toolbox You can open Toolbox using one of the following methods Click Start select Programs or All Programs click HP click the folder for your printer and then click Toolbox e Right click the HP Digital Imaging Monitor in the taskbar point to Printer Model Name and then click Display Printer Toolbox From the printer preferences click the Features tab and then click Printer Services HP Utility Mac OS X HP Utility contains tools to configure print settings calibrate the printer order supplies online and find website support information dl Ef NOTE The features available in HP Utility vary depending on the selected printer Ink level warnings and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace cartridges until prompted to do so Open HP Utility To open HP Utility double click the HP Utility icon This icon is located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk Toolbox software for PDAs Microsoft Windows Mobile The Toolbox software for PDAs running Windows Mobile allows you to view status and
111. ped ink cartridges outside of the product for an extended period of time This can result in damage to the ink cartridge Keep all ink cartridges in the original sealed packages until they are needed Turn off the printer by pressing the d Power button located on the product Wait until the power light turns off before unplugging the power cord or turning off a power strip If you improperly turn off the printer the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues For more information see Turn off the printer Store ink cartridges at room temperature 15 35 C or 59 95 F You do not need to replace the cartridges until print quality becomes unacceptable but a significant decrease in print quality may be the result of one or more depleted cartridges Possible solutions include checking the estimated ink levels remaining in the cartridges and cleaning the ink cartridges Cleaning the ink cartridges uses some ink For more information see Clean the ink cartridges Do not clean ink cartridges unnecessarily This wastes ink and shortens the life of the cartridges Handle ink cartridges carefully Dropping jarring or rough handling during installation can cause temporary printing problems If you are transporting the product do the following to prevent ink leaking from the print carriage or other damage from occurring to the product Make sure you turn off
112. pics HP Officejet 100 L411 Mobile Printer HP Officejet 100 L411 Mobile Printer Third party licences Copyright C 1995 1998 Jean loup Gailly and Mark Adler This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the following restrictions 1 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software in a product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This notice may not be removed or altered from any source distribution Jean loup Gailly Mark Adler jloup gzip org madler alumni caltech edu The data format used by the zlib library is described by RFCs Request for Comments 1950 to 1952 in the files ftp ds internic net rfc rfc1950 txt zlib format rfc1951 txt deflate format and rfc1952 txt gzip format Independent JPEG Group s free JPEG software Copyright C 1991 1998 Thomas G Lane This file is part of the Independent JPEG Group s software For conditions of distribution and
113. prus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom The telephone connector not available for all products is intended for connection to analogue telephone networks Products with wireless LAN devices Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks such as indoor use only or restrictions of the channels available Please make sure that the country settings of the wireless network are correct France For 2 4 GHz Wireless LAN operation of this product certain restrictions apply This product may be used indoors for the entire 2400 MHz to 2483 5 MHz frequency band channels 1 to 13 For outdoor use only the 2400 MHz to 2454 MHz frequency band channels 1 to 7 may be used For the latest requirements see www arcep fr The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY 82 Technical information Declaration of conformity 1 DECLARATION OF CONFORMITY according to ISO IEC 17050 1 and EN 17050 1 DoC SNPRC 1003 01 A Supplier s Name Hewlett Packard Company Supplier s Address 138 Depot Road 04 01 Singapore 109683 declares that the product Prod
114. re det p dertil beregnede indsamlingssteder med henblik p genbrug af elektrisk og elektronisk affaldsudstyr Den separate indsamling og genbrug af dit affaldsudstyr pi tidspunktet for bortskaffelse er med til at bevare naturlige ressourcer og sikre at genbrug finder sied p en made der beskytter menneskers helbred samt milj et Hvis du vil vide mere om hvor du kan aflevere dit alfaidsudsiyr Hl genbrug kan do kontakle kommunen det lokale renovalionsv sen eller den forretning hvor du kable produklet Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie Dit symbool op het product of de verpakking gee aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval Het is uw verantwoordelijkheid uw afgedankte apparatuur af ie leveren op ver Seen at voor de verwerking vor sek elekirische en elekironische het De gescheiden inzameling en verwerking van ow algedanile apparatuur daagt bi fo hel sparen van natuurlijke bronnen en jet hef hergebrulk van materiaal op een wie die de vollagezundheid en het milieu beschermt Voor meer Informatie over yaar u uw algedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of de winkel waar u het product yebt aangeschaft Eramajapidamistes kasutuselt k rvaldatavate seadmete k itlemine Euroopa Liidus Kui tootel v i toote pakendil on see s mbol ei tohi seda toodet visata olmej tmete hul
115. ries xXx TIP If you are using a Windows Mobile device you can calibrate the color using the Toolbox software for PDAs For more information see Toolbox software for PDAs Microsoft Windows Mobile Color calibration balances color tints on printed pages It is only necessary if e Printed colors have visibly shifted toward yellow cyan or magenta There is a color tinge in the gray shades Low ink levels in the ink cartridges might also produce incorrect colors Toolbox Windows Open Toolbox For more information see Toolbox Windows Click the Services tab and then click Calibrate Color and follow the onscreen instructions HPUtility Mac OS X Open HP Utility For more information see HP Utility Mac OS X Click Calibrate Color and follow the onscreen instructions Clean the ink cartridges If printed characters are incomplete or if dots or lines are missing from the printouts you might need to clean the ink cartridges These are symptoms of clogged ink nozzles which can result from prolonged exposure to air NOTE Before you clean the ink cartridges make sure the ink cartridge ink levels are not low Low ink levels can also cause incomplete characters missing lines or dots on the printouts Check the ink cartridge lights to make sure they are not on For more information see Control panel lights reference You can also check the status of the ink cartridges from the Printer Status tab in Toolbo
116. right cartridge lights on e Paper jams Make sure all cartridge latches are secured and no paper is jammed in the printer If no paper jam exists press Resume button If this does not work try turning the printer off and then on again and resend the print job Ink service module is almost full The replaceable ink service module holds waste ink from the black ink cartridge When the ink service module is almost full contact HP support to obtain a new module For more information see HP support If you have a new ink service module install it immediately by following the instructions that came with the module For more information see Replace the ink service module Control panel lights reference 67 Chapter 4 68 continued Light description Light pattern three seconds the left ink cartridge light is on and right ink cartridge light is blinking Explanation and recommended action Power light blinks Resume light blinks After pressing and holding the X Cancel button for three seconds the left and right ink cartridge lights are blinking Solve a problem Ink service module is full The replaceable ink service module holds waste ink from the black ink cartridge The ink service module is now full The printer will not be able to print with the black ink cartridge until the ink service module is replaced Contact HP support to obtain a new module For more information see HP
117. s 38 Work with ink cartridges 4 Solve a problem This section contains the following topics HP support Troubleshooting tips and resources Solve printing problems Poor print quality and unexpected printouts Advanced ink cartridge maintenance Solve paper feed problems Troubleshoot installation issues Understand the printer information pages Clear jams Control panel lights reference HP support If you have a problem follow these steps 1 2 Check the documentation that came with the printer Visit the HP online support Web site at www hp com go customercare HP online support is available to all HP customers It is the fastest source for up to date printer information and expert assistance and includes the following features Fast access to qualified online support specialists Software and driver updates for the HP printer Valuable troubleshooting information for common problems Proactive printer updates support alerts and HP newsgrams that are available when you register the HP all in one For more information see Obtain electronic support Call HP support Support options and availability vary by printer country region and language For more information see HP support by phone Obtain electronic support To find support and warranty information go to the HP Web site at www hp com go customercare If prompted select your country region and then click Con
118. s In the print driver select the Best print quality and also increase the ink drying time and reduce the ink saturation using the ink volume under the advanced features Windows or ink features Mac OS X However note that decreasing ink saturation might give printouts a washed out quality Color documents that have rich blended colors can wrinkle or smear when printed using the Best print quality Try using another print mode such as Normal to reduce ink or use HP Premium Paper designed for printing vivid color documents For more information see Print Check the media size and type Do not allow the printer to print media that is smaller than the print job If you are doing borderless printing make sure the correct media size is loaded If you are using the incorrect size ink smears might appear on the bottom of subsequent pages e Some types of media do not accept ink well For these types of media ink dries more slowly and smearing might occur For more information see Media specifications Check the ink service module Remove the ink service module and check to see if it is full If it is not full reinstall the module If it is full replace it with a new one For information on removing and replacing the ink service module see Replace the ink service module 50 Solve a problem Clean the ink cartridges Ink cartridges might need to be cleaned For more information see Clean the ink cartridges Ink is not fill
119. s that you want and then click Print to begin printing Print on envelopes When selecting envelopes avoid envelopes that have a very slick finish self stick adhesives clasps or windows Also avoid envelopes with thick irregular or curled edges or areas that are wrinkled torn or otherwise damaged Make sure the envelopes you load in the printer are tightly constructed and that the folds are sharply creased E NOTE For more information about printing on envelopes see the documentation available with the software program you are using Follow the instructions for your operating system Print on envelopes Windows Print on envelopes Mac OS X Print on envelopes Windows 1 2 3 4 a 7 Load envelopes in the tray For more information see Load media On the File menu in the software application click Print Select the printer you want to print to To change settings click the button that opens the Properties dialog box Depending on the software application this button might be called Properties Options Printer Setup Printer or Preferences On the Features tab change the orientation to Landscape In the Basic Options area from the Size drop down list select More Then select the appropriate envelope type x TIP You can change more options for the print job by using the features available on the other tabs in the dialog box Click OK and then click Print or OK to begin pr
120. see Align the ink cartridges Make sure ink cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer or ink cartridge HP does not guarantee or support refilled ink cartridges For ordering information see HP supplies and accessories Advanced ink cartridge maintenance This section contains the following topics Clean the ink cartridge contacts Clean the area around the ink nozzles Replace the ink service module Clean the ink cartridge contacts Before cleaning the ink cartridge contacts remove the ink cartridge and verify that nothing is covering the ink cartridge contacts then reinstall the ink cartridge Make sure you have the following materials available Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers XE TIP Coffee filters are lint free and work well for cleaning ink cartridges Distilled filtered or bottled water tap water might contain contaminants that can damage the ink cartridges A CAUTION Do not use platen cleaners or alcohol to clean the ink cartridge contacts These can damage the ink cartridge or the printer To clean the ink cartridge contacts 1 Turn on the device and open the front access cover The print carriage moves to the center of the printer 2 Wait until the print
121. sion cable in order to use your device with this port For more information on supported USB devices see Memory device specifications To connect a PictBridge compatible camera The printer supports standard PictBridge compliant features See your digital camera documentation for more information about using its PictBridge features 1 Connect the camera to the printer with the USB cable provided with the camera The printer and camera compare features and the compatible features are displayed on the camera 2 Navigate through the camera menus to execute the desired photo printing features To transfer photos to your computer E NOTE The printer driver lets your computer read memory devices inserted into the printer as physical disk drives when you are connected with a USB cable You can then access your photo files and print them with the software of your choice 1 Insert the memory device into the USB port on the back of the printer 2 Press X Cancel button to cancel direct printing from the card If your computer is connected to the printer with a USB cable the card then appears as a drive in Windows Explorer or on the Mac OS X desktop You can then transfer the photo files to another drive on the computer or open and print your photographs with the software application of your choice Print from mobile phones If you have a mobile phone that supports Bluetooth you can purchase software that allows you to print docu
122. supplies that work in your printer are pre selected You can change quantities add or remove items and then print the list or purchase online at the HP Store or other online retailers options differ by country region Cartridge information and links to online shopping also appear on ink alert messages You can also order online by visiting www hp com buy supplies If prompted select your country region follow the prompts to select your printer and then select the supplies you need E NOTE Ordering cartridges online is not supported in all countries regions However many countries regions have information on ordering by telephone locating a local store and printing a shopping list In addition you can select the How to Buy option at the top of the www hp com buy supplies page to obtain information about purchasing HP products in your country Accessories The following accessories can be used with your HP Officejet Mobile Printer HP Battery for Officejet Mobile Printer CQ775A HP Mobile Printer and Notebook Case Q6282A HP 65W Smart AC Adapter ED494AA Supplies This section covers the following topics Ink cartridges HP media Ink cartridges Ordering cartridges online is not supported in all countries regions However many countries regions have information on ordering by telephone locating a local store and printing a shopping list In addition you can select the How to Buy option at the top of the
123. t until the battery clicks into place 3 Plug in the AC adapter and turn on the printer Allow the battery to charge for four hours before using the battery for the first time amp NOTE After the first charge the battery charge light is green when the battery is charging and turns off when the battery is fully charged 4 After the battery is fully charged you can use the printer without connecting to the AC power supply To remove the battery Follow these instructions to remove the battery 1 Slide the battery release slider in the direction of the arrow 2 Remove the battery Install and use the battery 19 Chapter 1 Connect a memory device or camera Using the USB port on the back of the printer you can connect a USB storage device You can also connect and print photos from a PictBridge compatible camera You can also transfer files from the storage device to your computer For more information about supported memory devices see Memory device specifications This section covers the following topics e To connect a storage device To connect a PictBridge compatible camera e To transfer photos to your computer To connect a storage device Insert the USB storage device into the USB port on the back of the printer E NOTE If your USB device does not fit into this port due to size limitations or if the connector on the device is shorter than 11 mm 0 43 in you will need to purchase a USB exten
124. tact HP for information on calling for technical support This Web site also offers technical support drivers supplies ordering information and other options such as Access online support pages Send HP an email message for answers to your questions Connect with an HP technician by using online chat Check for HP software updates Solve a problem 39 Chapter 4 You can also obtain support from the HP software Windows or HP Utility Mac OS X which provide easy step by step solutions to common printing problems For more information see Printer management tools or HP Utility Mac OS X Support options and availability vary by printer country region and language HP support by phone The phone support numbers and associated costs listed here are those in effect at time of publication and are applicable only for calls made on a land line Different rates might apply for mobile phones For the most current HP list of telephone support numbers and call costs information see www hp com go customercare During the warranty period you can obtain assistance from the HP Customer Care Center E NOTE HP does not provide telephone support for Linux printing All support is provided online at the following web site https launchpad net hplip Click the Ask a question button to begin the support process The HPLIP Web site does not provide support for Windows or Mac OS X If you are using these operating systems se
125. te whether the problem is with the Tri color or Black Photo ink cartridge Reinstall the ink cartridge and try to print If the error persists replace the cartridge For more information see Replace the ink cartridges continued Light description Light pattern Power light blinks Resume light blinks Explanation and recommended action Media jam or carriage stall Clear the jammed paper For more information see Paper Jam After clearing the jam press Resume button to continue the print job If no paper jam exists press Resume button If this does not work try turning the printer off and then on again and resend the print job Power light is off Resume light blinks Power light is off Resume light is on An unsupported USB device is connected to the printer Remove the USB device For more information on supported devices see Memory device specifications An unsupported hub is connected to the printer Remove the hub For more information on supported devices see Memory device specifications Power light blinks Resume light blinks After pressing and holding the Cancel button for three seconds the left and right ink cartridge lights are on or blinking Power light blinks Resume light blinks After pressing and holding the Cancel button for Service station stall This can be caused by several conditions including Cartridge latches unsecured left and
126. tem requirements visit www hp com go customercare 72 Technical information Operating system compatibility Microsoft Windows XP Service Pack 2 Windows Vista Windows 7 e Mac OS X v10 5 v10 6 e Linux For more information see http hplipopensource com hplip web index html Minimum requirements Microsoft Windows 7 1 GHz 32 bit x86 or 64 bit x64 processor 1 GB 32 bit or 2 GB 64 bit RAM 1 GB hard disk space CD ROM DVD drive or Internet connection USB port Microsoft Windows Vista 800 MHz 32 bit x86 or 64 bit x64 processor 512 MB RAM 900 MB hard disk space CD ROM DVD drive or Internet connection USB port Microsoft Windows XP 32 bit Service Pack 2 Intel Pentium II Celeron or compatible processor 233 MHz or higher 512 MB RAM 500 MB hard disk space CD ROM DVD drive or internet connection USB port Mac OS X v10 5 8 v10 6 PowerPC G4 G5 or Intel Core processor 300 MB free hard disk space Quick Time 5 0 or later Mac OS X Adobe Acrobat Reader 5 0 or later Memory device specifications USB flash drives Er NOTE The printer can only read memory devices that have been formatted using the FAT FAT32 or EX_FAT file system HP has fully tested the following USB flash drives with the printer Kingston Data Traveler 100 USB 2 0 flash drive 4 GB 8 GB and 16 GB Lexar JumpDrive Traveler 1 GB Imation 1 GB USB Swivel e Sandisk Cruzer Micro Ski
127. ter Locate the media jam If the media is visible from the output slot gently pull it out from the slot If the media is not visible open the front access cover and clear jammed media E NOTE Remove jammed media slowly and steadily to prevent media tear Solve a problem 6 7 If the print carriage is obstructing the jam gently push it to one side and then remove the media If the jammed media is not visible in the print area inside the printer remove what is visible in the input tray After you clear the jam close the front access cover turn on the printer and then press Resume button to continue the print job The printer continues the print job on the next page Resend the page or pages that were jammed in the printer Tips for avoiding jams Make sure that nothing is blocking the paper path Do not overload the trays For more information see Media specifications Load paper correctly and when the printer is not printing For more information see Load media Do not use media that is curled or crumpled Always use media that conforms with specifications For more information see Media specifications Make sure media is aligned against the right side of a tray Make sure the media guides are adjusted snugly against the media but do not crinkle or bend it Make sure to remove paper clips staples pins or other attachments from the paper Clear jams 63 Chapter 4 Control pane
128. tes and seek medical attention Do not charge store or use the battery in places where the temperature exceeds the limits specified in Operating environment Important notes Take note of the following when charging or using the battery Charge the battery for 4 hours before using the battery for the first time For subsequent charges it takes approximately 3 hours to fully charge the battery The battery charge light is amber when the battery is charging If it is red the battery might be faulty and need to be replaced Install and use the battery 17 Chapter 1 The battery status light is green when the battery is 41 100 charged amber when 10 40 charged red when less than 10 charged and blinks red when less than 2 charged Charge the battery when the battery status light turns amber If it turns red charge the battery as soon as possible The battery status is also displayed in Toolbox Windows and HP Utility Mac OS X If you are using a Microsoft Windows Mobile device you can use the Toolbox software for PDAs For more information see Printer management tools If the battery is running low either plug in the AC adapter to charge it or replace the battery with one that is charged A fully charged battery can print up to approximately 500 pages depending on the complexity of print jobs By default the printer turns itself off to conserve the battery if left idle for 15 minutes on battery power You can c
129. th customer 1 year replaceable printheads Accessories 1 year unless otherwise stated A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be interrupted or error free 3 HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled cartridge or an expired ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 If HP receives during the applicable warranty period notice of a defect in any
130. the above copyright notice and this paragraph are duplicated in all such forms and that any documentation advertising materials and other materials related to such distribution and use acknowledge that the software was developed by the University of California Berkeley The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE 90 Technical information B HP supplies and accessories This section provides information on HP supplies and accessories for the printer The information is subject to changes visit the HP Web site www hpshopping com for the latest updates You can also make purchases through the Web site This section contains the following topics Order printing supplies online e Accessories Supplies Order printing supplies online To order supplies online or create a printable shopping list open the HP software that came with the printer For Windows open the Toolbox select the Estimated Ink Level tab and then click Shop Online For Mac click Shopping and then select Shop for Supplies Online With your permission the HP software uploads printer information including model number serial number and estimated ink levels The HP
131. the blue disclosure triangle next to the Printer selection to access these options Select any other print settings that you want and then click Print to begin printing 5 Change any other settings and then click Print to begin printing Set up custom sizes Mac OS X 1 From the File menu in the software application click Print 2 Select Manage Custom Sizes in the Paper Size pop up menu E NOTE Click the blue disclosure triangle next to the Printer selection to access these options Print on special and custom size paper 27 Chapter 2 Click the on the left side of the screen double click Untitled and type a name for the new custom size In the Width and Height boxes type the dimensions and then set the margins if desired Click OK Print borderless documents Borderless printing lets you print to the edges of certain photo media types and a range of standard media sizes 225 Ef NOTE You cannot print a borderless document if the paper type is set to Plain paper NOTE Before printing a borderless document open the file in a software application and assign the image size Make sure the size corresponds to the media size on which you are printing the image NOTE Not all applications or media sizes support borderless printing Follow the instructions for your operating system Print borderless documents Windows Print borderless documents Mac OS X Print borderless documents Windows
132. the ink cartridge Make sure the ink cartridge is inserted into its correct slot Make sure the protective tape has been completely removed from the ink cartridge For more information see Replace the ink cartridges Clean the ink cartridge manually Complete the ink cartridge cleaning procedure For more information see Advanced ink cartridge maintenance Turn off the printer after removing the ink cartridge After removing the ink cartridge turn off the printer wait about 20 seconds and turn it on again without the ink cartridge installed After the printer has restarted reinsert the ink cartridge Printer takes a long time to print Check the system resources Make sure the computer has enough resources to print the document in a reasonable amount of time If the computer meets only the minimum system requirements documents might take longer to print For more information on minimum and recommended system requirements see System requirements Ifthe computer is too busy running other programs documents can print more slowly Try closing some programs and then print the document again Check the printer software settings Print speed is slower when Best or Maximum dpi is selected as the print quality To increase the print speed select different print settings in the print driver For more information see Print Check for radio interference If the printer is connected using Bluetooth wireless communication and
133. the printer are correct or are defaulting to the current printer settings To check the current printer settings see Understand the printer information pages Check the Bluetooth wireless connection Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail Try printing a smaller file For more information see Problems setting up Bluetooth wireless communication Check the mobile phone font Boxes might appear when trying to print Asian fonts from a mobile phone on devices purchased outside Asia Asian fonts for Bluetooth mobile phone printing are supported only by models purchased in Asia Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack of media and make sure the trays are not overloaded For more information see Load media Check the media size Content on a page might be cut off if the document size is larger than the media that you are using Make sure the media size selected in the print driver match the size of media loaded in the tray Check the margin settings If the text or graphics are cut off at the edges of the page make sure the margin settings for the document do not exceed the printable area of the printer For more information see Set minimum margins Solve printing problems 47 Chapter 4 Check the page orientation setting Make sure the med
134. uct Name and Model HP Officejet 100 Mobile Printer Regulatory Model Number SNPRC 1003 01 Product Options All Radio Module Number ONA BT 01 Power Adapter Series PPPOO9LE Battery Pack CQ775 conforms to the following Product Specifications and Regulations EMC Class B CISPR 22 2005 A1 2005 EN55022 2006 A1 2007 EN 55024 1998 A1 2001 A2 2003 EN 61000 3 2 2006 EN 61000 3 3 1995 A1 2001 A2 2005 FCC CFR 47 Part 15 ICES 003 Issue 4 Safety IEC 60950 1 Ed 2 2005 EN60950 1 Ed 2 2006 EN 62311 2008 Telecom EN301 489 1 V1 8 1 2008 4 EN 301 489 17 V2 1 1 2009 EN300 328 V1 7 1 2006 10 Energy Use Regulation EC No 1275 2008 ENERGY STAR Qualified Imaging Equipment Operational Mode OM Test Procedure Regulation EC No 278 2009 Test Method for calculating the Energy Efficiency of Single Voltage External AC DC and AC DC power supplies This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The product herewith complies with the requirements of the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC the EuP Directive 2005 32 EC the R amp TTE Directive 1999 5 EC and carries the Ce marking accordingly In addition it complies with the WEEE Directive 2002 96 EC and RoHS Directive 2002
135. uetooth 93 connectors locating 9 control panel locating 9 custom size media sizes supported 75 custom size paper Mac OS 27 print on 27 customer support electronic 39 cut off pages troubleshoot 47 D Declaration of Conformity DOC 83 DOC 83 double sided printing 29 driver warranty 70 duplexing 29 E electrical specifications 77 envelopes sizes supported 74 tray supporting 75 environmental specifications 77 environmental sustainability program 84 F firewalls troubleshoot 44 G graphics ink not filling in 51 missing lines or dots 53 graphics placement troubleshoot 47 H Hewlett Packard Company notices 3 HP software uninstall from Mac OS X 97 uninstall from Windows 96 HP Utility Mac OS X opening 95 humidity specifications 77 I ink cartridge troubleshoot 45 ink cartridge door locating 10 ink cartridge latch locating 10 ink cartridges aligning 36 check ink levels 32 clean contacts 54 clean ink nozzle area 55 cleaning 37 handle 32 locating 10 ordering online 91 part names 32 part numbers 91 replace 33 supported 72 tips 31 warranty 70 yields 72 ink levels check 32 ink smearing troubleshoot 50 installation troubleshoot 58 J jams clear 62 media to avoid 14 prevent 63 L language printer 72 107 load photo 16 tray 15 load cards 16 load envelopes 15 load media 15 M Mac OS custom size paper 27 Print borderless 28 Print photos 26 print sett
136. use see the accompanying README file 88 Technical information Readme File Independent JPEG Group s free JPEG software This package contains C software to implement JPEG image encoding decoding and transcoding JPEG is a standardized compression method for full color and gray scale images The distributed programs provide conversion between JPEG JFIF format and image files in PBMPLUS PPM PGM GIF BMP and Targa file formats The core compression and decompression library can easily be reused in other programs such as image viewers The package is highly portable C code we have tested it on many machines ranging from PCs to Crays We are releasing this software for both noncommercial and commercial use Companies are welcome to use it as the basis for JPEG related products We do not ask a royalty although we do ask for an acknowledgement in product literature see the README file in the distribution for details We hope to make this software industrial quality although as with anything that s free we offer no warranty and accept no liability For more information contact jpeg info uc ag LIBTIFF Copyright c 1991 1996 Silicon Graphics Inc Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that i the above copyright notices and this permission notice appear in all copies of the software and related documentation
137. ut correctly 58 media not picked up 58 media not supported 57 missing lines or dots 53 missing or incorrect information 46 multiple pages are picked up 58 nothing prints 44 paper feed problems 57 print 43 print quality 48 printer shuts down 44 skewed pages 58 slow print 45 streaks or lines 53 tips 43 troubleshooting resources printer information pages 60 two sided printing 29 U uninstall HP software Mac OS X 97 Windows 96 USB connection port locating 9 specifications 72 V voltage specifications 77 W warranty 70 Web sites accessibility information 7 customer support 39 environmental programs 84 order supplies and accessories 91 supply yield data sheet 72 Windows borderless 28 duplexing 29 print brochures 24 Print photos 26 print settings 23 system requirements 72 uninstall HP software 96 wireless communication Bluetooth 93 regulatory information 80 wireless communication devices troubleshooting 60 109 110 2011 Hewlett Packard Development Company L P www hp com go customercare
138. ver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help For further information contact Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto Ca 94304 650 857 1501 Modifications part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice to users in Korea Oo IAS 2H E OS es JMA SS St 2D Ig A JAA AO AS SACS om SE ASIA At De 211 e zu AB Sa 4 gett VCCI Class B compliance statement for users in Japan cOXKiBIE 224ABf amp skix EIE CIT COMBA RERR CHATS CLA BMELT OETH CORBMNILA PT LE Vay SERIE TEAS NA SZERESE FCT the UE d Epi Supp SIE CC EL LNB URL NSL CES VCCI B Regulatory information Appendix A Notice to users in Japan about the power cord Su AWENLBSRI KeEHREWFEUW Re neBRI KM HORM cH SAM RECA Noise emission statement for Germany Ger uschemission LpA lt 70 dB am Arbe
139. ware installation suggestions eene emm nennen 58 Software installation suggestions ssseee enne een 59 Problems setting up Bluetooth wireless communication nennen nern 60 Check the Bluetooth settings eiie it tette titi de ee etri reed deckt de 60 Check the Bluetooth wireless signal em 60 Understand the printer information pages see emen 60 Print printer information pages from the control panel ssssssssssssssees 61 Print printer information pages from the software nenn 61 Gle arjams 3 3 E E ated east Seas Ee 62 Clear a jam in the printer iii 62 Tips for avoiding jams 1 senden een ege dedere 63 Control panel lights reference ne nee een ia 64 A Technical information Warranty information i re rrr I Re D e iie ede erae E E fe 69 Hewlett Packard limited warranty statement ssssseeem ee 70 Ink cartridge warranty information ern nnnnnnn nern 71 Printer Specifications c aan ea le es 72 Physical specificatioris asriar ep Deal nt nenn 72 Printer features and capacities sse ene 72 Processor and memory specifications 2444440440nnnnnnnnnnnnannnnnnnnnnnnnnnnnnnnnnnannnnnnn 72 System requirements EE 72 Memory device specifications sseseeeeeee nennen eene nnne 73 Mobile phone printing information sseseee emen 73 Media specifications u
140. www hp com buy supplies page to obtain information about purchasing HP products in your country HP supplies and accessories 91 Appendix B You can find the ink cartridge number in the following places Onthe label of the ink cartridge you are replacing On the printer status page see Understand the printer information pages In the cartridge details feature in the HP software Different cartridge numbers are sold in each country region To get the complete list of the cartridge numbers sold in each country region select Travelling Information in Toolbox Windows or Travel Info in HP Utility Mac OS X For more information see Printer management tools E NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace cartridges until print quality becomes unacceptable HP media To order media such as HP Premium Paper go to www hp com HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality and produce documents with crisp vivid color bolder blacks and dry faster than ordinary plain papers Look for papers with the ColorLok logo in a variety of weights and sizes from major pap
141. x Windows HP Utility Mac OS X or Toolbox software for PDAs Replace any low ink cartridges For more information see Replace the ink cartridges This section contains the following topics e Toclean ink cartridges automatically To clean ink cartridges automatically NOTE Clean the ink cartridges only when print quality is poor Cleaning uses ink and shortens the life of the ink cartridges There are three levels of cleaning available After one level of cleaning perform the next level of cleaning only if the results are not satisfactory Ink cartridge maintenance 37 Chapter 3 Control panel 1 Press and hold down Power button 2 While holding down the button do one of the following Perform the next level of cleaning only if results from the previous level are not satisfactory a For level 1 cleaning Press x Cancel button twice b For level 2 cleaning Press x Cancel button twice and Resume button once For level 3 cleaning Press x Cancel button twice and Resume button twice 3 Release D Power button The printer begins the cleaning process Toolbox Windows 1 Open Toolbox For more information see Toolbox Windows 2 Click the Services tab click Clean the Print Cartridges and then follow the onscreen instructions HP Utility Mac OS X 1 Open HP Utility For more information see HP Utility Mac OS X 2 Click Clean and follow the onscreen instruction
142. yudar a preservar recursos nafurcles y a gurantizar que el acide proteja la salud y el medio ambiente S desea informacion adicional sobre lo lugares donde puede dejar estos residuos para su reciclado p ngase en contacto con las autoridades locales de su ciudad con el servicio de gestion de residuos dom sticos o con la tienda donde adquiri el producto Likvidace vyslou il ho za zen u ivateli v dom cnosti v zem ch EU Tato zna ka na produky nebo na jeho obalu ozna uje e tento produkl nesm b t Ikvidov n prost m vyhozenim do b n ho domovn ho odpadu Odpov d te za to e vyslou il za zen bude p ed no k likvidaci do stanoven ch sb rn ch mist ur en ch k recyklaci vyslouzilych elektrick ch a elektronick ch za zen Likvidace vyslou il ho za zen samostain m sb rem a recyklaci napom h zachov n p rodn ch zdroj a zaji fuje Ze recyklace prob hne zp sobem chr n c m lidsk zdrav a ivotn prost ed Dal informace o tom kam m ete weluzile zatizeni p edat k recyklaci m ete z skat od fad mis samospr vy od spole nosti prov d j c svoz a likvidaci domovn ho odpadu nebo v obchod kde st produk zakoupili Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU Date symbol p produktet eller p dets omballage indikerer at produkt ikke m bortskaffes sammen med andet husholdningsaffald stedet er det dit ansvar at botte afaldsudstyr ved at afleve

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