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Lenovo ThinkPad B550

1. 8 Using the touchpad El Touchpad To move the cursor on the screen slide your fingertip on the pad in the direction in which you want the cursor to move El Left click button The function corresponds to that of the left mouse button on a conventional mouse Right click button The function corresponds to that of the right mouse button on a conventional mouse Note You can enable disable the touchpad using Fn F8 10 Chapter 2 Learning the basics 8 Using the keyboard Your computer has a numeric keypad and function keys incorporated in its standard keyboard m Numeric keypad The keyboard has a separate numeric keypad To enable or disable the numeric keypad press the Num Lock key Note The A indicator will light on if the numeric keypad is enabled m Function key combinations Through the use of the function keys you can change operational features instantly To use this function press and hold Fn 1 then press one of the function keys A KENNEN LII JU 11 Chapter 2 Learning the basics 12 The following describes the features of each function key Fn F1 Fn F2 Fn F3 Fn F4 Fn F5 Fn F8 Fn F9
2. Fn F10 Fn F11 Fn F12 Fn Delete Fn PrtSc Fn Pause Fn T Fn gt lt Enter sleep mode Turn on off the backlight of the LCD screen Open the interface for the display device switch to select this notebook or an external display Open the interface for display resolution settings Open the interface for integrated wireless devices settings on off Enable Disable the touchpad Start Pause playback of Windows Media Player Stop playback of Windows Media Player Skip to the previous track Skip to the next track Enable Disable the scroll lock Activate the system request Activate the break function Increase Decrease display brightness Increase Decrease sound volume Chapter 2 Learning the basics 8 Special button OneKey Rescue system button When the computer is powered off press this button to enter the OneKey Rescue system if Lenovo OneKey Rescue system has been preinstalled In Windows operating system press this button to start Lenovo OneKey Recovery Note For details see OneKey Rescue system on page 19 13 Chapter 2 Learning the basics 8 System status indicators These indicators inform you of the computer status Battery status indicator C Wireless communication indicator n n Caps lock indicator A3 El Num lock indicator lt 7 LOMO Power status indicator o o Gg o O a
3. Product Exchange Service Under Product Exchange Service Lenovo will ship a replacement product to your location You are responsible for its installation and verification of its operation The replacement product becomes your property in exchange for the failed product which becomes the property of Lenovo You must pack the failed product in the shipping carton used to ship the replacement product and return it to Lenovo Transportation charges both ways are paid by Lenovo Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the failed product during shipment You may be charged for the replacement product if Lenovo does not receive the failed product within thirty 30 days of your receipt of the replacement product 49 Appendix D Customer replaceable units CRUs Customer Replaceable Units CRUs are computer parts that can be upgraded or replaced by the customer There are two types of CRUs internal and external External CRUs are easy to install whereas internal CRUs require some technical skills and in some cases might require tools such as a screwdriver However both internal and external CRUs are safe for removal by the customer Customers are responsible for replacing all external CRUs Internal CRUs can be removed and installed by customers or by a Lenovo service technician during the warranty period Your computer contains the following types of external CR
4. n En el caso de que se precise una reparaci n cubierta por la garant a por favor llame al Centro de soporte al cliente al 01 800 9253 6686 donde le dirigir n al Centro de servicio autorizado m s cercano Si no existiese ning n Centro de servicio autorizado en su ciudad poblaci n o en un radio de 70 kil metros de su ciudad o poblaci n la garant a incluir cualquier gasto de entrega razonable relacionado con el transporte del producto a su Centro de servicio autorizado m s cercano Por favor llame al Centro de servicio autorizado m s cercano para obtener las aprobaciones necesarias o la informaci n relacionada con el env o del producto y la direcci n de env o Para obtener una lista de los Centros de servicio autorizados por favor visite http www lenovo com mx es servicios Manufactured by China Compal Information Kunshan Co Ltd No 58 the 1st Street Kunshan Export Processing Zone Kunshan Jiangsu China Tel 86 512 5735 5000 Marketed by Lenovo Mexico S de RL de CV Av Santa Fe 505 Piso 15 Col Cruz MancaCuajimalpa M xico DF CP 05349 Tel 55 5000 8500 Lenovo Turkey address LENOVO TECHNOLOGY B V TURKIYE ISTANBUL SUBESI Beybi Giz Plaza Dereboyu cad Meydan Sok No 28 Kat 10 Daire 35 Maslak Posta Kodu 34398 Tel 3658900 99 Fax 2902750 Warranty information Product or machine type Country or region of purchase Korea Taiwan India China Hong Kong S A R
5. China Macau S A R Indonesia Malaysia Singapore Thailand Philippines Vietnam South Africa France Austria Belgium Croatia Denmark Egypt Finland Germany Greece Israel Ireland Italy Lithuania Latvia Cyprus Slovenia Estonia Luxembourg Iceland Netherlands Norway Romania Spain Sweden Switzerland the United Kingdom Saudi Arabia UAE Poland Hungary Slovakia Notebook Br 20053 0880 Australia New Zealand Japan United States of America Canada Mexico Brazil Argentina Colombia Peru Venezuela Bolivia Uruguay Chile Paraguay Ecuador Russia Ukraine the Republic of Kazakhstan Sri Lanka Turkey Czech Republic Appendix C Lenovo limited warranty Warranty period parts and labor 1 year battery pack 1 year parts and labor 1 year limited warranty battery pack 1 year parts and labor 1 year battery pack 1 year parts and labor 2 years battery pack 1 year Types of warranty service 3 4 1 4 1 8 1 4 1 4 Excludes some components 90 day limited warranty for power adapters keyboards plastics and hinges 47 Appendix C Lenovo limited warranty 48 If required your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service Scheduling of service will depend upon the time of your call parts availability and other factors Types o
6. H n Hard disk indicator 3 b r9 t U e U 14 Chapter 2 Learning the basics Securing your computer This section provides information about how to help protect your computer from theft and unauthorized use Attaching a security lock not supplied You can attach a security lock to your computer to help prevent it from being removed without your permission For details on installing the security lock please refer to the instructions shipped with the security lock that you have purchased Refer to the Left side view on page 3 for the location of the Kensington slot Notes Before purchasing any security product verify that it is compatible with this type of security keyhole You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo offers no comment judgement or warranty regarding the function quality or performance of locking devices and security features Using VeriFace VeriFace is a face recognition software which takes a digital snapshot extracts key features ofyour face and creates a digital map that becomes the system s password If you want to activate VeriFace for the first time click the VeriFace icon on the desktop toregister your facial image Notes e The face registration and verification works best in an environment with steady and even light You ca
7. ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU How to obtain warranty service If the product does not function as warranted during the warranty period you may obtain warranty service by contacting Lenovo or an approved service provider Each of them is referred to as a Service Provider A list of Service Providers and their telephone numbers is available at www lenovo com support phone Warranty service may not be available in all locations and may differ from location to location Charges may apply outside a Service Provider s normal service area Contact a local Service Provider for location specific information What your service provider will do to correct problems When you contact a Service Provider you must follow the problem determination and resolution procedures specified Your Service Provider will attempt to diagnose and resolve your problem over the telephone e mail or through remote assistance Your Service Provider may direct you to download and install designated software updates Appendix C Lenovo limited warranty Some problems can be resolved with a replacement part that you can install yourself called a Customer Replaceable Unit or CRU If so your Service Provider wi
8. a Flash Media Card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete To do so might cause damage to your data Appendix B Use and care information Accessibility and comfort Ergonomic information Working in the virtual office may mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort Note This example shows someone in a conventional setting Even if you work in a casual less conventional setting many of the tips in this section still apply Develop good habits and they will serve you well Head and neck in upright A suitable brightness avoid glare or reflection Type softly Good back support and seat height y Support the forearms Parallel to the floor O O O 0 Flat on the floor What if you are traveling It may not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision Your co
9. a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment Such cables and connectors are available from Lenovo authorized dealers Lenovo cannot accept responsibility for any interference caused by using other than recommended cables and connectors Lenovo Product Service Information BE Lenovo ZAR Aim TP 37 88 T SRA B8 BRS 8 878 02 RI amp dtme sk IE 38 TR B EE ET AEZ ARJ 55 0800 000 700 Japanese VCCI Class B Statement COMB ARUP ESERE AERAR VCCI ORTE ISIFTABHRBRAKETT TOREJ ZERHTE TSZLETOEME LEWES IDEENFTOAPTLEDSTVRERITEELTEH Ch E ZEBEZBIERIFLENBUET WRAS oT ELURYRUELTE SLY Appendix E Notices Japan Compliance Statement for Power line Harmonics A statement of compliance to the IEC 61000 3 2 harmonics standard is required for all products connecting to the power mains and rated less than 20A per phase H DER
10. allow disassembly and reassembly of the Lenovo product For some products certain repairs may require your Service Provider to send the product to a designated service center Courier or Depot Service Under Courier or Depot Service your product will be repaired or exchanged at a designated service center with shipping arranged by your Service Provider You are responsible for disconnecting the product A shipping container will be provided to you for you to return your product to a designated service center A courier will pick up your product and deliver it to the designated service center Following its repair or exchange the service center will arrange the return delivery of the product to you Customer Carry In or Mail In Service Under Customer Carry In or Mail In Service your product will be repaired or exchanged at a designated service center with delivery or shipping arranged by you You are responsible to deliver or mail as your Service Provider specifies prepaid by you unless specified otherwise the product suitably packaged to a designated location After the product has been repaired or exchanged it will be made available for your collection Failure to collect the product may result in your Service Provider disposing of the product as it sees fit For Mail in Service the product will be returned to you at Lenovo s expense unless your Service Provider specifies otherwise Appendix C Lenovo limited warranty O
11. and service 33 on the Web 33 Hibernation mode problems 23 66 Keyboard Cleaning id 41 A eaten tede 11 L Lenovo Limited Warranty sss 42 M ns cas ose ae 40 Microphone Builtzin zi een 2 N Notice Electronic emissions eene 58 for US sels a 63 Numeric keypad sss 11 OneKey Rescue system button 2 P Password Problems iere err eror ei ende emet 22 Using Power BUIO o dte ae Problems Battery nennen 24 Computer screen 23 Display 4 22 Hard disk drive 24 Hibernation mode 23 Password eese 22 Sleep mode 23 Sound ue SHALCUP iois SECU A E A 15 Storage media Handling dd 37 O 10 Troubleshooting 22 USB portit a n een 3 Veribace ss oca ce dete deben 15 Warranty information 47 Web Help TE tete ees 33 Wireless LAN Antennas sede eere ete Meneses 2 Interoperability een 54 Usage environment 55 Index 67 lenovo If your product is not working correctly DO NOT RETURN IT TO THE STORE For technical assistance contact a Lenovo support specialist 24 hours a day by calling toll free 1 877 4 LENOVO 1 877 453 6686 Additionally you can find support information and updates on the Lenovo Web site located at http consumersupport lenovo com Only for the users from the United States lenovo New World New Thinking www
12. information to any country where we do business and may provide it to entities acting on our behalf We may also disclose it where required by law What this warranty does not cover This warranty does not cover the following uninterrupted or error free operation of a product e loss of or damage to your data any software programs whether provided with the product or installed subsequently failure or damage resulting from misuse accident modification unsuitable physical or operating environment natural disasters power surges or improper maintenance by you damage caused by a non authorized service provider failure of or damage caused by any third party products including those that Lenovo may provide or integrate into the Lenovo product at your request and any technical or other support such as assistance with how to questions and those regarding product set up and installation This warranty is voided by removal or alteration of identification labels on the product or its parts Limitation of liability Lenovo is responsible for loss or damage to your product only while itis 1 in your Service Provider s possession or 2 in transit in those cases where the Service Provider is responsible for the transportation Neither Lenovo nor your Service Provider is responsible for any of your data including confidential proprietary or personal data contained in a product You should remove and or backup al
13. lenovo com P N 147003161 1 1 Printed in China OLOZ BUIUD o oue o
14. not operate with a fully charged battery The battery does not charge A hard disk drive problem The hard disk drive does not work A startup problem The Microsoft Windows operating system does not start OneKey Rescue system problems Backup cannot be made Fail to restore system partition to factory default 24 Make sure that The Mute function is off The headphone jack is not used Speakers are selected as the playback device Discharge and recharge the battery For details see Handling the battery in Chapter 2 The surge protector in the battery might be active Turn off the computer for one minute to reset the protector then turn on the computer again For details see Handling the battery in Chapter 2 In the Boot menu in BIOS Setup Utility make sure that the hard disk drive is included in the Boot priority order correctly Use the OneKey Rescue system to help solve or identify your problem For details about OneKey Rescue system see Chapter 4 OneKey Rescue system on page 19 You are not currently using a Windows operating system There is not enough space to store the backed up data You will need to free more hard disk space on your system partition C drive The system partition such as the partition size or the drive capacity of C has been modified Other problems Your computer does not respond The computer does not start from a device you wan
15. phenomenon for computers This phenomenon is primarily due to the following reasons Different standards used by the manufacturer and operating system when calculating hard disk capacity Hard disk manufacturers use a radix of 1000 i e 1G 1 000MB 1MB 1 000KB 1KB 1 000 bytes However when identifying hard disk capacity operating systems use a radix of 1024 i e 1GB 1 024MB 1MB 1 024KB 1KB 1 024 bytes The standard adopted by your computer is that of the hard disk manufacturers Since the standards adopted by the hard disk manufacturer and operating system are different the hard disk capacity displayed by the operating system will be different from the nominal hard disk capacity For example if the hard disk is nominally X G even when it is completely empty the capacity displayed by the operating system will be X x 1000 x 1000 x 1000 1024 x 1024 x 1024 X x 0 931 G In addition if a portion of the hard disk space has been used for some specific purpose then the capacity indicated by the operating system will be even less than X x 0 931 G A portion of the hard disk space is used for specific purposes Lenovo computers may come with preinstalled OneKey Rescue system so the hard disk has a special portion partitioned before delivery which is used to store hard disk mirror and OneKey Rescue system program files The size of the reserved space for this partition varies according to the model operating system and sof
16. slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body Appendix B Use and care information Whenever possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Be gentle with your computer Avoid placing any objects including paper between the display and the keyboard or under the keyboard e Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Avoid turning the display beyond 130 Carry your computer properly Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables Be sure your computer is in sleep or hibernation mode or turned off before moving it This will prevent damage to the hard disk drive and data loss When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Use a quality carrying case that provides adequate cushion and protection Do not pack your computer in a tightly packed suitcase or bag For outdoor use Backup your critical data before you take your compute
17. this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified duration Table 1 ENERGY STAR power management features by operating system Windows 7 Windows XP Power plan Energy Star Power plan Balanced Turn off the display After 10 minutes e Turn off monitor After 10 minutes e Put the computer to sleep After 25 minutes e Turn off hard disks After 30 minutes Advanced power settings o a TEE ystem standby After 20 minutes Turn off hard disks After 20 minutes System hibernates After 2 hours Hibernate After 1 hour To awaken your computer from a Sleep or System Standby mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system 53 Appendix E Notices 8 Wireless related information m Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The IEEE 802 11a b g n Standard on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Bluetooth Daughter Card is designed to be interope
18. your notebook personal computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Appendix C Lenovo limited warranty on page 42 m Read this first Personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused The safety risks are categorized as follows Danger Physical injury or even death may be caused O Attention Property damage or even minor injury may be caused To protect yourself from hazards and create a safer computer work environment follow the instructions hereafter Unpack Inspect the covers of the computer and AC adapter especially parts with the following labels attached for any crack or damage Danger Hazardous voltage current and energy levels are present inside any component that has this label attached Working place ii Do NOT use the computer in humid places such as a bathroom Keep the computer and other parts away from liquids Danger Anelectric shock may be caused by spilled liquid Do NOT use the computer during a lightning storm O Attention Lightning storms may damage the computer and result in an electric shock Important safety information Ensure your computer and other compon
19. Attention Stressing the cord may cause the cord to fray crack or crimp which may present a safety hazard Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the working computer for any extended length of time O Attention Extended contact with your body even through clothing could cause discomfort or even a skin burn iii Important safety information Do not drop bump scratch hit or place heavy objects on the liquid crystal display LCD of your computer O Attention Direct contact with liquid crystal material from a broken LCD is hazardous if contact occurs rinse with large amount of running water for more than 15 minutes Service and upgrades iv Do NOT attempt to service a product yourself unless instructed to do so by the customer support center or your documentation O Attention e DO NOT take risks or attempt to diagnose the situation yourself Contact the customer support center for further guidance For a list of service and support phone numbers go to http consumersupport lenovo com Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace units CRUs Closely follow all instructions when installing or replacing parts Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed otherwise in the installation and config
20. ERA 204 48 AT ORROAT DR ER uad mui JIS C 61000 3 2 Gah Korea Class B ASA eruise Ba 2 71 1338 BS 2 2 0l 2 218 2H88 B8 e 2 AMT HE SES EA FZ BON MASSE AS SACS ol HSA AFB E USUCE WEEE and recycling statements General recycling statement Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com lenovo environment recycling Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE T rkiye EEE Y netmeligine Uygunluk Beyani Bu Lenovo r n T C evre ve Orman Bakanligi nin Elektrik ve Elektronik E yalarda Bazi Zararl Maddelerin Kullaniminin S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeligine Uygundur 61 Appendix E Notices 62 EU WEEE statements The Waste Electrical and Electronic Equipment WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic e
21. OR WRITTEN AGREEMENT WITH LENOVO NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT European Economic Area EEA Customers in the EEA may contact Lenovo at the following address EMEA Service Organisation Lenovo International B V Floor 2 Einsteinova 21 851 01 Bratislava Slovakia Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo 45 Appendix C Lenovo limited warranty Suplemento de Garant a para M xico Este Suplemento se considera parte integrante de la Garant a Limitada de Lenovo y ser efectivo nica y exclusivamente para los productos distribuidos y comercializados dentro del Territorio de los Estados Unidos Mexicanos En caso de conflicto se aplicar n los t rminos de este Suplemento Todos los programas de software precargados en el equipo s lo tendr n una garant a de treinta 30 d as por defectos de instalaci n desde la fecha de compra Lenovo no es responsable de la informaci n incluida en dichos programas de software y o cualquier programa de software adicional instalado por Usted o instalado despu s de la compra del producto Los servicios no cubiertos por la garant a se cargar n al usuario final previa obtenci n de una autorizaci
22. R CONSEQUENTIAL DAMAGES THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Dispute resolution If you acquired the product in Cambodia Indonesia Philippines Vietnam or Sri Lanka disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Singapore and this warranty shall be governed construed and enforced in accordance with the laws of Singapore without regard to conflict of laws If you acquired the product in India disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Bangalore India Arbitration in Singapore shall be held in accordance with the Arbitration Rules of Singapore International Arbitration Center SIAC Rules then in effect Arbitration in India shall be held in accordance with the laws of India then in effect The arbitration award shall be final and binding on the parties without appeal Any award shall be in writing and set forth the findings of fact and the conclusions of law All arbitration proceedings including all documents presented in such proceedings shall be conducted in the English language and the English language version of this warranty prevails over any other language version in such proceedings Other rights THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION YOU MAY ALSO HAVE OTHER RIGHTS UNDER APPLICABLE LAW
23. Us External CRUs pluggable These CRUs unplug from the computer Examples of these types of CRUs include the AC adapter and power cord External CRUs with latches These CRUs include a latch to help you remove and replace the part Examples of these types of CRUs include the notebook main battery an optical drive a hard disk drive and an extended battery Your computer contains the following types of internal CRUs Internal CRUs located behind an access panel These CRUs are isolated parts within the computer that are concealed by an access panel that is typically secured by either one or two screws Once the access panel is removed only the specific CRU is visible Examples of these types of CRUs include memory modules and hard disk drives computer s outer case Examples of these CRUs include PCI Express Mini Cards and the integrated keyboard 50 Internal CRUs located within the product These CRUs are accessible only by opening the Appendix E Notices 8 Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe an
24. Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth Wait for the surface to dry completely and remove any cloth fibers from the computer surface Note Shut down the computer and then disconnect the power cord before cleaning the computer Cleaning your computer keyboard Absorb some isopropyl rubbing alcohol on a soft dust free cloth Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys Allow to dry To remove any crumbs and dust from beneath the keys you can use a camera blower with a brush or cool air from a hair drier Note Avoid spraying cleaner directly on the display or the keyboard Cleaning your computer display ooo 00 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard when the cover was pressed from the outside Wipe or dust the stain gently with a soft dry cloth If the stain remain
25. ables to the computer 30 Chapter 6 Upgrading and replacing devices Note If only one DIMM is used on the computer you are servicing the card must be installed in SLOT 0 af lower slot but not in SLOT 1 Tq upper slot To make sure that the SO DIMM is installed correctly do as follows O Turn the computer on Hold F2 during startup The BIOS Setup Utility screen opens The Total Memory item shows the total amount of memory installed in your computer Removing the optical drive To remove the optical drive do the following O Remove the Memory CPU Central processing unit Mini PCI Express Card slot compartment cover Remove the screw shown in the illustration fl Gently pull the optical drive out H 31 Chapter 6 Upgrading and replacing devices The following table provides a list of CRUs Customer Replaceable Units for your computer and tells where to find the replacement instructions Setup Poster User Guide Self service CRUs AC adapter O Power cord for AC adapter Q Battery O Bottom access doors Hard disk drive Memory ojojojojo Optical drive 32 Appendix A Getting help and service If you need help service technical assistance or just want more information about Lenovo computers you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for addit
26. ave downloaded the most current drivers and system updates and recorded information before you call When calling for technical assistance please have the following information available Machine Type and Model Serial number of your computer and your proof of purchase Description of the problem Hardware and software configuration information for your system Note For the latest list of customer support center telephone numbers and hours of operation visit the Support Web site at http consumersupport lenovo com If the number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing representative Getting help around the world If you travel with your computer or relocate it to a country where your Lenovo machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is availa
27. bile Broadband feature on your computer unless you are explicitly permitted to do so Follow restrictions when using your computer in hospitals Some equipments in hospitals are sophisticated and are susceptible to electromagnetic interference Do not enable Mobile Broadband feature near medical equipment without requesting permission Q The Mobile Broadband communication may affect the operation of implanted cardiac pacemakers and other medically implanted equipment Patients with cardiac pacemakers should be well aware that use of Mobile Broadband feature on this computer may cause the implanted device to malfunction If patients have any doubt that there is interference taking place immediately disable the wireless radio on the computer and contact the doctor for more information Q The Mobile Broadband module embedded in your computer does not support voice calls hence their use for essential communications is not possible Therefore you should never rely upon the device for essential communications 55 Appendix E Notices 56 TV tuner information Products with television tuner options installed The notice below applies to products containing television TV tuner devices that connect to external antennas or to cable CATV systems or both and that are intended to be installed in North America Users and installers in other countries should follow local codes and ordinances when installing appliances that connect to external ante
28. ble go to http consumersupport lenovo com Appendix A Getting help and service Lenovo warranty service telephone numbers Warranty Service Telephone Numbers A list of warranty service telephone numbers is available at www lenovo com support phone For the latest warranty service number in a country or region please contact Lenovo or your reseller in your country or region 35 Appendix B Use and care information 8 Caring for your computer Though your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer m Be careful about where and how you work Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm or 5 in Avoid subjecting your computer to extreme temperatures below 5 C 41 or above 35 C 95 F Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it may become electrostatically charged Such a charge may be discharged thr
29. computer More information can be found in Chapter 1 and 2 Where can I find the detailed specifications for my computer See http consumersupport lenovo com I need to upgrade a device or I need to replace one of the following the hard disk drive memory or the keyboard See Appendix D Customer replaceable units CRUs on page 50 of this guide Where are the recovery discs Your computer did not come with a recovery disc For an explanation of the alternative recovery methods offered by Lenovo see Chapter 4 OneKey Rescue system on page 19 How can I contact the customer support center See Appendix A Getting help and service on page 33 of this guide Where can I find warranty information For the warranty applicable to your computer including the warranty period and type of warranty service see Appendix C Lenovo limited warranty on page 42 How can I install the device drivers A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer If your computer is pre installed with an operating system Lenovo provides all drivers that you need in your hard disk 20 Chapter 5 Troubleshooting What can I do if the backup process fails If you can start the backup feature without a problem but it fails during the backup process please try the following steps O Close other applications then restart the backup process Check i
30. discs are burned please number them so that you can use them in the correct order Computers without an integrated optical drive support the creation of recovery discs however an appropriate external optical drive is needed to physically create the recovery discs For more instructions see the help file of Lenovo OneKey Recovery m Using Lenovo OneKey Rescue system Without Windows operating system In the event that the operating system cannot be loaded follow the steps below to access OneKey Rescue system Shut down your computer Press the A key to launch OneKey Rescue system Within the program you can choose to restore your system partition to the original factory status or to a previously generated backup Note The recovery process is irreversible Make sure to back up any critical data before using the recovery feature 19 Chapter 5 Troubleshooting Frequently asked questions This section lists frequently asked questions and tells where you can find detailed answers For details about each publication included in the package with your computer see Lenovo B550 Setup Poster What safety precautions should I follow when using my computer See Important safety information on page ii of this guide How can I prevent problems with my computer See Appendix B Use and care information on page 36 of this guide More tips can be found in Chapter 1 and 2 What are the main hardware features of my new
31. e The built in antennas ensure optimal reception of wireless radio antennas Computer display The LCD display with LED backlight provides brilliant visual output Touchpad The touchpad functions as a conventional mouse Note For details see Using the touchpad on page 10 Built in The built in microphone with noise reduction can be used for video microphone conferencing voice narration or simple audio recordings Chapter 1 Getting to know your computer 8 Left side view Kensington slot Attach a security lock not supplied here Note For details see Attaching a security lock not supplied on page 15 Fan louvers Dissipate internal heat Note Make sure that none of the fan louvers are blocked or else overheating of the computer may occur RJ 45 port The port connects the computer to an Ethernet network Note For details see Wired connection on page 17 VGA port Connect to external display devices USB ports Connect to USB devices Note For details see Connecting a universal serial bus USB device on page 16 Chapter 1 Getting to know your computer 8 Right side view c um USB port Connect to USB devices Note For details see Connecting a universal serial bus USB device on page 16 Optical drive Read Burn optical disks AC power adapter Connect the AC adapter here jack Note For details see U
32. e battery and begin using your computer insert the battery pack and connect the computer to an electrical outlet The battery is automatically charged while the computer is running on AC power Installing the battery pack Refer to the supplied Setup Poster to install the battery pack Connecting the computer to an electrical outlet O Connect the power cord to the AC adapter Connect the AC adapter to the AC power adapter jack of the computer 3 Plug the power cord into an electrical outlet W Turning on the computer Press the power button to turn on the computer WB Configuring the operating system You may need to configure the operation system when it is first used The configuration process may include the procedures below Accepting the end user license agreement Configuring the Internet connection Registering the operating system Creating a user account Chapter 2 Learning the basics W Putting your computer into sleep state or shutting it down When you finish working with your computer you can put it into sleep state or shut it down Putting your computer into sleep state If you will be away from your computer for only a short time put the computer into sleep state When the computer is in sleep state you can quickly wake it to resume use and bypass the startup process To put the computer into sleep state do one of the following Click and select Sleep from the Start menu Press Fn Fl No
33. ents maintain good ventilation 3x Danger Placing the working computer or other parts on a bed sofa or other flexible surface may block the ventilation slots causing overheating of your computer or other parts and increases the risk of fire Turn off wireless devices where they may cause interference such as in a hospital or at an airport Correct usage procedures Use ONLY the power cord power adapter and battery pack shipped with the computer Never use these devices with another product Be sure the power outlet is suitable for the plug and provides the correct voltage and current for the product you are using 3x Danger e An unsuitable power supply may damage your computer and can cause an electric shock or fire Do NOT use a power outlet power cord power adapter or battery pack that appears to be damaged or corroded Do NOT share an electrical outlet with other home or commercial appliances that draw large amounts of electricity If power strips are used the load should NOT exceed the power strip s input rating Unplug the power cord if there are any cracking hissing or popping sounds or if a strong odor comes from the computer 3x Danger e Overloading the power supply may cause unstable voltages which might damage the computer data attached devices or even cause a fire Do NOT wrap the power cord around the power adapter or other object Do NOT squeeze or pinch the cord or place heavy objects on it O
34. environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at www ibm com jp pc environment recycle battery http www ibm com jp pc environment recycle battery Notice for users in the U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Notice on deleting data from your hard disk As computers spread into every corner of life they process more and more information The data on your computer some of it sensitive is stored on a storage device called the hard disk Before you dispose of sell or hand over your computer you need to delete that data Handing your computer over to someone else without deleting the loaded software such as operating systems and application software may even violate License Agreements You are advised to check the terms and conditions of those Agreements Deleting the data from the hard disk is not easy There are methods that seem to delete the data Move the data to the recycle bin and then choose the Empty recycle bin command Use the Delete command Format your hard disk using the software for initializing it Using the preinstalled rec
35. er data between these devices without cables and up to 10 meters range in open space Note The actual maximum range may vary due to interference and transmission barriers To get the best possible connection speed place the device as near your computer as possible Enabling Bluetooth communications Slide the integrated wireless device switch to gp Press En F5 to make configuration Notes e When you do not need to use the Bluetooth function turn it off to save battery power You need to pair the Bluetooth enabled device with your computer before you can transfer data between them Read the documentation supplied with the Bluetooth enabled device for details on how to pair the device with your computer Chapter 3 Using the Internet As a global network the Internet connects computers worldwide providing services such as e mailing information searching electronic commerce Web browsing and entertainment You can connect the computer to the Internet in the following ways Wired connection use physical wiring to connect Wireless network technology connect without wiring e Wired connection Wired connections are a reliable and safe way to connect the computer to the Internet Cable Cable Internet service uses a cable modem connected to the residential cable TV line DSL DSL is a family of related technologies that bring high speed network access to homes and small businesses over ordinary telephone line
36. ervice ensure that the product or part is free of any legal obligations or restrictions that prevent its replacement and e obtain authorization from the owner to have your Service Provider service a product or part if you do not own it Your additional responsibilities Where applicable before service is provided you agree to follow the service request procedures that your Service Provider specifies backup or secure all programs and data contained in the product provide your Service Provider with all system keys or passwords and sufficient free and safe access to your facilities to perform service and ensure that all information about identified or identifiable individuals Personal Data is deleted from the product or that with respect to any Personal Data that you did not delete you are in compliance with all applicable laws 43 Appendix C Lenovo limited warranty 44 Use of personal information If you obtain service under this warranty Lenovo will store use and process information about your warranty service and your contact information including name phone numbers address and e mail address Lenovo will use this information to perform service under this warranty and to improve our business relationship with you We may contact you to inquire about your satisfaction regarding our warranty service or to notify you about any product recalls or safety issues In accomplishing these purposes we may transfer your
37. f the destination media is damaged try to select another path and then try again When do I need to restore the system to the factory status You can use this feature when your system fails or you need to re install your operating system This will restore your computer back to the initial status when you first booted up your computer after receiving it from the store If there is critical data on your current partition back it up before you run this recovery feature 21 Chapter 5 Troubleshooting 8 Troubleshooting If you do not find your problem here see Chapter 2 The following section only describes problems that might negate the need to refer to the more comprehensive information in Chapter 2 Display problems When turn on the computer nothing appears on the screen When turn on the computer onlya white cursor appears on a blank screen My screen goes blank while the computer is on A Password problem forgot my password 22 Tf the screen is blank make sure that The battery is installed correctly The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer power is on Press the power button again for confirmation The memory is installed correctly Tf these items are properly set and the screen remains blank have the computer serviced Restore backed up files to your Windows environment or the entire contents of
38. f warranty service O Customer Replaceable Unit CRU Service Under CRU Service your Service Provider will ship CRUs to you for installation by you CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request CRUs that are easily installed by you are called Self service CRUs while Optional service CRUs may require some technical skill and tools Installation of Self service CRUs is your responsibility You may request that a Service Provider install Optional service CRUs under one of the other types of warranty service designated for your product An optional service offering may be available for purchase from Lenovo to have Lenovo install Self service CRUs for you You may find a list of CRUs and their designation in the publication that ships with your product or at www lenovo com CRUs The requirement to return a defective CRU if any will be specified in the materials shipped with a replacement CRU When return is required 1 return instructions a prepaid return shipping label and a container will be included with the replacement CRU and 2 you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty 30 days of your receipt of the replacement On site Service Under On Site Service your Service Provider will either repair or exchange the product at your location You must provide a suitable working area to
39. he drive while the system is operating in sleep mode or in hibernation mode To replace the hard disk drive do the following Turn off the computer then disconnect the AC adapter and all cables from the computer Close the computer display and then turn the computer over Remove the battery pack Remove the Hard disk drive HDD compartment cover a Loosen the screws that secure the compartment cover Efl b Remove the compartment cover Bl 27 Chapter 6 Upgrading and replacing devices Pull the tab in the direction shown by arrow El 7 Remove the screws and detach the metal frame from the hard disk drive Attach the metal frame to a new hard disk drive then tighten the screws O Put the hard disk drive gently into the hard disk drive bay with the tab facing upwards and the connectors facing each other then push it firmly into space After aligning the attachment clips with their matching gaps reinstall the compartment cover Tighten the screws 12 Reinstall the battery pack Turn the computer over again Connect the AC adapter and the cables to the computer again 28 Chapter 6 Upgrading and replacing devices 8 Replacing memory You can increase the amount of memory in your computer by installing a double data rate DDR3 small outline dual inline memory module SO DIMM available as an option in the memory slot of your computer SO DIMMs are available in various capacities Note Use
40. ibed in all the manuals included with your computer may not match the actual configuration of the computer you purchased Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR El country list Appendix E Notices ea ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation Lenovo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR 5 0 program requirements for computers e 20053 0880 By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR visit http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in
41. if you have a hardware problem and deciding what action is necessary to fix the problem Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs available that apply to your hardware The following items are not covered Replacement or use of parts not manufactured for or by Lenovo or non warranted parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS nstallation and maintenance of application programs 33 Appendix A Getting help and service 34 To determine if your Lenovo hardware product is under warranty and when the warranty expires go to http consumersupport lenovo com Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms Be sure to retain your proof of purchase to obtain warranty service If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Please ensure that you h
42. ightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the video product due to lightning and power line surges Power lines An outside antenna system should not be located in the vicinity of overhead power lines or where it can fall into such power lines or circuits When installing an outside antenna system extreme care should be taken to keep from touching such power lines or circuits as contact with them may be fatal Risk of Hazard Connecting Class Equipment to Cable Distribution Networks For Class l equipment in Norway intended to be connected to cable distribution systems the screen of a coaxial cable is required to be galvanic isolated from the protective earth Connection to a Cable Distribution System is to be provided through a galvanic isolator Ma Kun tilkoples kabel TV nett via galvanisk isolator 57 Appendix E Notices 58 Electronic emissions notices The following information refers to Lenovo B550 machine type 20053 0880 Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate rad
43. iguration Consult your Internet Service Provider ISP for details on how to configure your computer Chapter 4 OneKey Rescue system 8 OneKey Rescue system m Introduction The Lenovo OneKey Rescue system is an easy to use application that can be used to back up the data on your system partition C drive for easy restore when required You can run Lenovo OneKey Recovery under the Windows operating system and the OneKey Rescue system without starting the Windows operating system Attention In order to utilize the features of the OneKey Rescue system your hard disk already includes a hidden partition by default to store the system image file and OneKey Rescue system program files This default partition is hidden for security reasons and is the reason the available disk space is less than it claims The exact available hard disk space depends on the file size of the mirror image file based on the size of operating system and pre installed software m Using Lenovo OneKey Recovery Within Windows operating system In Windows operating system double click the OneKey Recovery System Icon on the desktop to launch Lenovo OneKey Recovery Within the program you can back up the system partition on the hard disk drive other storage devices or by creating recovery discs Notes The backup process and creation of recovery discs may take some time connect the AC adapter and battery pack to your computer e After the recovery
44. ined in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk 51 Appendix E Notices 52 Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment The software interface and hardware configuration descr
45. io frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are available from Lenovo authorized dealers Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference
46. ional information about Lenovo computers what to do if you experience a problem with your computer and whom to call for service should it be necessary Microsoft Service Packs are the latest software source for Windows product updates They are available by means of a Web download connection charges may apply or from a disc For more specific information and links go to the Microsoft Web site at http www microsoft com Lenovo offers Up and Rumning technical assistance with installation of or questions related to Service Packs for your Lenovo preinstalled Microsoft Windows product 8 Getting help on the Web The Lenovo Web site on the World Wide Web has up to date information about Lenovo computers and support The address for the Lenovo home page is http consumersupport lenovo com You can find support information for your Lenovo computer at http consumersupport lenovo com Research this Web site to learn how to solve problems find new ways to use your computer and learn about options that can make working with your Lenovo computer even easier 8 Calling the customer support center If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the customer support center The following services are available during the warranty period Problem determination Trained personnel are available to assist you with determining
47. kt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B 59 Appendix E Notices 60 European Union Compliance Statement Class B Compliance European Union Compliance to the Electromagnetic Compatibility Directive Ce This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from
48. l such information from the product prior to its service or return Circumstances may arise where because of a default on Lenovo s part or other liability you may be entitled to recover damages from Lenovo In each such instance regardless of the basis of your claim against Lenovo including breach negligence misrepresentation or other contract or tort claim except and to the extent that liability cannot be waived or limited by applicable laws Lenovo shall not be liable for more than the amount of actual direct damages suffered by you up to the amount you paid for the product This limit does not apply to damages for bodily injury including death and damage to real property or tangible personal property for which Lenovo is liable under law Appendix C Lenovo limited warranty This limit also applies to Lenovo s suppliers resellers and your Service Provider It is the maximum amount for which Lenovo its suppliers resellers and your Service Provider are collectively responsible UNDER NO CIRCUMSTANCES SHALL LENOVO ITS SUPPLIERS RESELLERS OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES 2 LOSS OR DAMAGE TO YOUR DATA OR 3 SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL O
49. lenovo Lenovo B550 User Guide v1 0 A A QM Read the safety noti otices and important tips in included manuals before using your com puter Notes Before using this information and the product it supports be sure to read Important safety information on page ii and Notices in Appendix E first Some instructions in this guide may assume that you are using Windows 7 If you are using other Windows operating system some operations may be slightly different If you are using other operating systems some operations may not apply to you and thus shouldn t affect your use of this computer The features described in this guide are common to most models Some features may not be available on your computer and or your computer may include features that are not described in this user guide First Edition January 2010 O Copyright Lenovo 2010 LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Dear user Thank you for purchasing your new Lenovo noteb
50. ll ship the CRU to you to install If your problem cannot be resolved over the telephone or remotely through your application of software updates or the installation of a CRU by you your Service Provider will arrange for service under the type of warranty service designated for the product under the section titled Warranty information If your Service Provider determines that it is unable to repair your product your Service Provider will replace it with one that is at least functionally equivalent If your Service Provider determines that it is unable to either repair or replace your product your sole remedy is to return the product to your place of purchase or to Lenovo for a refund of your purchase price Replacement of a product or part When the warranty service involves the replacement of a product or part the replaced product or part becomes Lenovo s property and the replacement product or part becomes your property Only unaltered Lenovo products and parts are eligible for replacement The replacement product or part provided by Lenovo may not be new but it will be in good working order and at least functionally equivalent to the original product or part The replacement product or part shall be warranted for the balance of the period remaining on the original product Before your Service Provider replaces a product or part you agree to o remove all features parts options alterations and attachments not under warranty s
51. mputer s visual display screen is designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice 39 Appendix B Use and care information 40 Maintenance An important part of owning your computer is maintenance With proper care you can avoid common problems The following sections provide information that can help you to keep your computer running smoothly General tips for maintenance O Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full Windows will slow down and might produce errors Empty your recycle bin on a regular basis Q Use the Microsoft Disk Defragmenter on your hard disk drive on a regular basis to improve data seek and read time To free up disk space uninstall unused application programs Clean out your Inbox Sent and Trash folders from your e mail client program e Atleast once a week make a point to back up your data If critical data is present it is a good idea to perform a daily backup Lenovo has many backup options available for your computer CD RW drives and CD RW DVD drives are available for most computers and are easily installed Use or schedule System Restore to take a system
52. n determine whether to use this function when you log on the system For more details on VeriFace see the software help Using passwords Using passwords helps prevent your computer from being used by others Once you set a password and enable it a prompt appears on the screen each time you power on the computer Enter your password at the prompt The computer cannot be used unless you enter the correct password Note This password can be from one to seven alphanumeric characters in any combination For details about how to set the password see the help to the right of the screen in BIOS Setup Utility Note To enter BIOS Setup Utility press F2 when the Lenovo logo appears on the screen while the computer is starting up 15 Chapter 2 Learning the basics 16 Connecting external devices Your computer has a wide range of built in features and connection capabilities Connecting a universal serial bus USB device Your computer comes with 3 USB ports compatible with USB devices Note When using a high power consumption USB device such as USB ODD use the external device s power adapter Otherwise the device may not be recognized and system shut down may result Connecting a Bluetooth enabled device select models only If your computer has an integrated Bluetooth adapter card it can connect to and transfer data wirelessly to other Bluetooth enabled devices such as laptop computers PDAs and cell phones You can transf
53. nd turn the computer over Unlock the manual battery latch Kl Holding the spring loaded battery latch in the unlocked position El remove the battery pack in the direction shown by the arrow El Install a fully charged battery Slide the manual battery latch to the locked position O Turn the computer over again Connect the AC adapter and the cables to the computer again 26 Chapter 6 Upgrading and replacing devices 8 Replacing the hard disk drive You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity You can purchase a new hard disk drive from your reseller or Lenovo marketing representative Notes Replace the hard disk drive only if you upgrade it or have it repaired The connectors and bay of the hard disk drive were not designed for frequent changes or drive swapping e The preinstalled softwares are not included on an optional hard disk drive Handling a hard disk drive Donotdrop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs the physical shock Donot apply pressure to the cover of the drive Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive make a backup copy of all the information on the hard disk and then turn the computer off Never remove t
54. nnas and cable CATV systems If local codes are not applicable it is recommended that users installers follow guidelines similar to those that follow The TV tuner should connect to TNV 1 circuit only When install the coaxial cable to the TV tuner should make sure its metal shield is reliable connected to protective earthing system of the building Note to CATV system installer This reminder is provided to call the CATV system installer s attention to Article 820 40 of the National Electrical Code NEC that provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close as possible to the point of cable entry as practical Note to CATV system installer The manual battery latch is used to keep the battery pack secured in place Antenna lead in wire Antenna discharge unit NEC Section 810 20 Grounding conductors NEC Section 810 21 Power service grounding electrode system NEC Article 250 Part H Ground clamps CE E E Eni Electronic service equipment Appendix E Notices This warranty does not cover the following Danger Outdoor antenna grounding If an outside antenna or cable system is connected to the equipment be sure the antenna or cable system is grounded as to provide some protection against voltage surges and built up static charges Lightning For added protection for this equipment during a l
55. nryn Celeron Memory DDR3 2 x SODIMM LCD 15 6 HD LED HDD 2 5 SATA HDD Keyboard 6 row Lenovo Keyboard Integrated Camera select models only 0 3 mega pixel camera Battery 53Wh 57Wh 48Wh 6 cell Li ion Battery or 35Wh 4 cell Li ion Battery AC Adapter 19V 90W VO Ports USB USB 2 0 port x 3 Communication 10 100 Mb Audio Headphone Mic In jack Video D sub port x 1 Others 64 Kensington slot Yes Trademarks The following terms are trademarks or registered trademarks of Lenovo in United States other countries or both Lenovo Veriface OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Other company products or service names may be trademarks or service marks of others 65 Index AC adapter ERA seat ie 4 Using anne aaa 9 B Battery Charging ses sa AS 9 Bluetooth Connecting nennen 16 Interoperability sse 54 Usage environment 55 Camera onde d 2 Caring for your computer 36 Cleaning Computer cover nennen Computer display Computer keyboard E Customer Replaceable Unit CRU parts list 50 Customer support center 33 D Display Cleaning eerie tefte nitens 41 F FCC Statement esi paii eaa aats Frequently Asked Questions e Function key combinations sss H Hard disk drive Problems sica eis 24 Help Customer support center 33 Help
56. o insert the battery pack when using your computer to prevent small particles from entering the inside of your computer e To increase the life of the battery pack the computer does not start recharging the battery immediately after it drops from fully charged Charge the battery at a temperature between 50 F and 80 F 10 C 30 C Fullcharge or discharge is not required Removing the battery pack If you are not going to use the computer for an extended period of time or if you need to send your computer to Lenovo for service etc remove the battery pack from the computer Before removing the battery pack make sure the computer has been shut down Chapter 2 Learning the basics m Handling the battery If the rechargeable battery pack is replaced with an incorrect type there may be danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury and detriment to the environment pay attention to the following points Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose the battery pack to water or rain Do not attempt to disassemble the battery pack Do not short circuit the battery pack Keep the battery pack away from children Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards
57. only the memory types supported by your computer If you incorrectly install the optional memory or install an unsupported memory type a warning beep will sound when you try to start the computer To install an SO DIMM do the following Touch a metal table or a grounded metal object to reduce any static electricity in your body which could damage the SO DIMM Do not touch the contact edge of the SO DIMM Turn off the computer Disconnect the AC adapter and all cables from the computer Close the computer display and turn the computer over Remove the battery pack Remove the Memory CPU Central processing unit Mini PCI Express Card slot compartment cover a Loosen the screws that secure the compartment cover Efl b Remove the compartment cover J 29 Chapter 6 Upgrading and replacing devices Press outwards on the latches on both edges of the socket at the same time remove the SO DIMM Be sure to save the old SO DIMM for future use LAT Insert the notched end of the DIMM into the socket Press the DIMM firmly and pivot it until it snaps into the place Make sure that it is firmly fixed in the slot and does not move easily O After aligning the attachment clips with their matching gaps reinstall the compartment cover Tighten the screws O Reinstall the battery Turn the computer over again Connect the AC adapter and the c
58. ook computer Before using this product make sure to read this user guide carefully We are pleased that you have chosen Lenovo for your mobile computing needs To help you master the usage of your new computer quickly we have prepared this user guide In this manual you will find information on the system configuration basic operating instructions and important notices We have done our best to avoid any errors in making sure that the information provided in this manual is accurate and reliable However due to the short length of the user guide it is impossible to cover all topics in great depth For this reason we apologize for any omissions you might find Lenovo is always trying to improve the performance and reliability of its products For that reason the hardware and software components shown within the user guide might not perfectly match those of your system However any inconsistencies between what is described in the user guide and the operations of your computer should not substantially affect your use Thank you for your cooperation Explanation of hard disk capacity Dear user While using your computer you may find that the nominal hard disk capacity indicated is somewhat different from the disk capacity displayed by the operating system For example a nominal 80GB hard disk will appear as less than 80GB in the operating system This discrepancy is not an error in hard disk installation nor any other problem but a normal
59. ough your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherever possible ground your computer to facilitate safe electrostatic discharge m Notice of static electricity 36 When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion
60. overy program bring the hard disk back to factory ship state These operations however only change the file allocation of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith may read and misuse the critical data on hard disks for unexpected purposes To prevent the leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But we recommend that you make use of the software payware or service pay service specifically developed for the purpose 63 Appendix F Features and specifications Model Name Lenovo B550 Machine Type 20053 0880 Note Information of the specifications may contain technical inaccuracies or typographical errors Lenovo reserved the right to improvements and or changes at this specifications at any time without notice Form Factor Size Appr 381 mm x 245 mm x 26 5 36 2 mm Weight Appr 2 75 kg with 6 cell battery System CPU Intel Penryn Intel Pe
61. prietor of the building or responsible representatives of the organization These situations may for example include Using the integrated wireless cards on board of airplanes or in hospitals In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization e g airport or hospital you are encouraged to ask for authorization to use wireless LAN PCI Express Mini Card or Bluetooth Daughter Card prior to turning on the computer Safety information related to Mobile Broadband O Do not use the Mobile Broadband feature on your computer in highly flammable areas e g gas station or near blasting Though it is rare the Mobile Broadband module like other cellular network devices could generate a spark Avoid using Mobile Broadband feature outdoors during a thunderstorm 8 8 Use of mobile devices on board aircraft is explicitly prohibited by many airlines companies especially during take off and landing The built in Mobile Broadband module on your computer is a low power radio transceiver When it is turned on it intermittently receives and transmits radio frequency RF energy which could cause interference with the operation of the airplane communication or navigation system Refer to rules or regulations of your airline company for Mobile Broadband use Never enable Mo
62. puters and monitors For details visit the Lenovo Web site at www ibm com jp pc service recycle pcrecycle http www ibm com jp pc service recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at www ibm com jp pc service recycle personal http www ibm com jp pe service recycle personal Disposing of aLenovo Computer Components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Appendix E Notices Disposing a Disused Battery Pack from Lenovo Notebook Computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at www ibm com jp pc environment recycle battery http www ibm com jp pc
63. quipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com lenovo environment recycling Japan recycling statements Collecting and Recycling a Disused Lenovo Computer or Monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused com
64. r hard disk drive Other important tips Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards Your computer might have both an Ethernet connector and a modem connector If so be sure to connect your communication cable to the correct one so your connector is not damaged Register your Lenovo products with Lenovo refer to the Web page http consumersupport lenovo com This can help authorities return your computer to you if itis lost or stolen Registering your computer also enables Lenovo to notify you about possible technical information and upgrades Only an authorized Lenovo repair technician should disassemble and repair your computer Do not modify or tape the latches to keep the display open or closed Take care not to turn your computer over while the AC adapter is plugged in This could break the adapter plug Turn off your computer if you are replacing a device or else verify that the device is warm or hot swappable Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device ExpressCard Memory Card such as SD Card Memory Stick MultiMediaCard xD Picture Card and Memory Stick Pro card Memory module When transferring data to or from
65. r outdoors Ensure that the battery is full e Be sure to turn off the power and close the LCD well When you leave the computer in your car place it on the back seat to avoid being insolated Carry the AC adapter and power cord with the computer Handle storage media and drives properly f your computer comes with an optical drive do not touch the surface of a disc or the lens on the tray Wait until you hear the CD or DVD click into the center pivot of an optical drive before closing the tray When installing your hard disk follow the instructions shipped with your hardware and apply pressure only where needed on the device 37 Appendix B Use and care information 38 Data safety Do not delete unknown files or change the name of files or directories that were not created by you otherwise your computer software might fail to work Be aware that accessing network resources can leave your computer vulnerable to computer viruses hackers spyware and other malicious activities that might damage your computer software or data Itis your responsibility to ensure that you have adequate protection in the form of firewalls antivirus software and anti spyware software and keep this software up to date Take care in setting passwords Remember your passwords If you forget a supervisor or hard disk password Lenovo authorized service providers will not reset it and you might have to replace your system board o
66. rable with any Bluetooth product that is compliant to Bluetooth Specification 2 1 EDR as defined by the Bluetooth SIG Following profiles are supported by Bluetooth Daughter Card Generic Access Service Discovery Serial Port Dial up Networking e FAX LAN Access using PPP Personal Area Network Generic Object Exchange Generic Object Push File Transfer Synchronization Audio Gateway Headset Printer e Human Interface Devices Keyboard Mouse Basic Image Handsfree AV 54 Appendix E Notices Usage environment and your health Wireless LAN PCI Express Mini Card and Bluetooth Daughter Card emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is much less than the electromagnetic energy emitted by wireless devices such as mobile phones Due to the fact that wireless LAN PCI Express Mini Card and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes the integrated wireless cards are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of wireless LAN PCI Express Mini Card or Bluetooth Daughter Card may be restricted by the pro
67. roubleshooting The battery power is getting low Connect the AC adapter to the computer or replace the battery with a fully charged one Make sure that The battery is charged The operating temperature is within the acceptable range See Appendix B Use and care information on page 36 Note If the battery is charged and the temperature is within range have the computer serviced The computer does not return from sleep mode and the computer does not work If the computer does not return from sleep mode it may have entered hibernation mode automatically because the battery is depleted Check the power indicator If your computer is in sleep mode connect the AC adapter to the computer then press any key or the power button If your computer is in hibernation mode or power off state connect the AC adapter to the computer then press the power button to resume operation Note If the system still does not return from sleep mode your system has stopped responding and you cannot turn off the computer reset the computer However unsaved data may be lost To reset the computer press and hold the power button for 4 seconds or more If the computer is still not reset remove the AC adapter and the battery Computer screen problems The screen is blank The screen is unreadable or distorted Incorrect characters appear on the screen A message Unable to create overlay window appears when you
68. s W Hardware connection Cable DSL TV cable Telephone line Splitter mr Splitter Cable modem Not supplied Note The above diagrams are for reference only Actual connection method may vary m Software configuration Ask your Internet Service Provider ISP for details on how to configure your computer 17 Chapter 3 Using the Internet 8 Wireless connection Wireless connections provide a mobile access to the Internet allowing you to stay online anywhere the wireless signal covers Wireless connection to the Internet can be built by the following methods 18 Wi Fi Wi Fi networks cover a small physical area like a home office or small group of buildings An access point ex wireless router is necessary for the connection WiMAX WiMAX networks connect several Wireless LAN systems to cover a metropolitan area providing high speed broadband access without the need for cables Note Your computer may not support all wireless connection methods Using Wi Fi WiMAX Enabling wireless connection To enable wireless communications do the following Slide the integrated wireless device switch to pv Press Fn F5 to make configuration Hardware connection Wi Fi WiMAX network Not supplied Access point a IT 7IL JI Jo Wi Fi WiMAX Software conf
69. s moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities Wring out as much of the liquid as you can Wipe the display again do not let any liquid drip into the computer Be sure to dry the display before closing it 41 Appendix C Lenovo limited warranty 42 This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for your own use and not for resale This Lenovo Limited Warranty is available in other languages at www lenovo com warranty What this warranty covers Lenovo warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use during the warranty period The warranty period for the product starts on the original date of purchase specified on your sales receipt or invoice unless Lenovo informs you otherwise in writing The warranty period and type of warranty service that apply to your product are designated below under the section titled Warranty information THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES APPLY
70. sing AC adapter and battery on page 9 Chapter 1 Getting to know your computer 8 Front view C 1 A a 1 EB Speakers The stereo speakers provide rich and powerful sound El Integrated wireless Use this switch to turn on off the wireless radio of all wireless devices on your device switch computer El Microphone jack Connect to an external microphones El Headphone jack Connect to an external headphones O Attention Listening to music at high volume over extended periods of time may damage your hearing Chapter 1 Getting to know your computer 8 Bottom view 2m ch e zm CD se EL 2Zz o 0 O 3 3 E 3 O i a A ie 8 AAA Battery latch The manual battery latch is used to keep the battery pack secured in place manual Battery pack For details see Using AC adapter and battery on page 9 Memory CPU Central processing unit Mini PCI Express Card slot compartment Battery latch spring loaded Hard disk drive HDD compartment The spring loaded battery latch keeps the battery pack secured in place House the computer s hard disk drive Chapter 2 Learning the basics 8 First use m Reading the manuals Read the supplied manuals before using your computer m Connecting to the power The supplied battery pack is not fully charged at purchase To charge th
71. snapshot periodically Note Always take a system snapshot before installing new drivers updating software or installing new software Update device drivers and BIOS when needed Profile your machine at http consumersupport lenovo com to keep up to date with current drivers and revisions Keep up to date on device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or known issues Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved them e If you ever need to run a recovery operation on your computer by OneKey Rescue system see Chapter 4 OneKey Rescue system on page 19 If required you can find your country s customer support center at the following Web address http consumersupport lenovo com When calling the customer support center please make sure you have your machine type model and serial number available and the computer is in front of you Also if the machine is producing error codes it is helpful to have the error screen on or the message written down Appendix B Use and care information Cleaning the cover of your computer Occasionally clean your computer as follows Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline
72. t The connected external device does not work Chapter 5 Troubleshooting To turn off your computer press and hold the power button for 4 seconds or more If the computer still does not respond remove the AC adapter and the battery Your computer might lock when it enters sleep mode during a communication operation Disable the sleep timer when you are working on the network See the Boot menu of the BIOS Setup Utility Make sure that the Boot priority order in the BIOS Setup Utility is set so that the computer starts from the device you want Also make sure that the device from which the computer starts is enabled In the Boot menu in the BIOS Setup Utility make sure that the device is included in the Boot priority order list Do not connect or disconnect any external device cables other than USB while the computer power is on otherwise you might damage your computer When using a high power consumption external devices such as an external USB optical disk drive use external device power adapter Otherwise the device may not be recognized or system shut down may result 25 Chapter 6 Upgrading and replacing devices 8 Replacing the battery Note Use only the battery provided by Lenovo Any other battery could ignite or explode To replace the battery do the following O Turn off the computer or enter hibernation mode Disconnect the AC adapter and all cables from the computer Close the computer display a
73. te Wait until the power indicator light starts blinking indicating that the computer is in sleep state before you move your computer Moving your computer while the hard disk is spinning can damage the hard disk causing loss of data To wake the computer do one of the following Press the power button Press any key on the keyboard m Shutting down your computer If you are not going to use your computer for a day or two shut it down To shut down your computer click and select Shut down from the Start menu Chapter 2 Learning the basics Using AC adapter and battery Checking battery status You can determine the percentage of battery power remaining by checking the battery icon in the notification area Note As each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors The amount of energy stored in the battery when you commence work The way you use your computer for example how often you access the hard disk drive and how bright you make the computer display Charging the battery When you find that the battery power is low you need to charge the battery or replace it with a fully charged one You need to charge the battery in any of the following situations When you purchase a new battery f the battery status indicator starts blinking If the battery has not been used for a long time Notes e You are advised t
74. that may cause undesired operation Responsible party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 U S A Telephone 919 294 5900 c Appendix E Notices Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformit a la r glementation d Industrie Canada Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada German Class B Compliance Statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG frither 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmittein Dieses Produ
75. try to start DVD playback 0r You get poor or no playback of video DVD or game applications Do the following If you are using the AC adapter or using the battery and the battery status indicator is on press Fn 1 to make the screen brighter Ifthe power indicator is in blinking press the power button to resume from the sleep mode Ifthe problem persists follow the solution in the following problem The screen is unreadable or distorted Press Fn F2 to confirm whether the LCD screen has been turned off Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced Do either of the following If you are using 32 bit color mode change the color depth to 16 bit mode If you are using a desktop resolution over the optimum reduce the display resolution and the color depth 23 Chapter 5 Troubleshooting Sound problems No sound can be heard from the speaker even when the volume is turned up Battery problems Your computer shuts down before the battery status indicator shows empty or Your computer operates after the battery status indicator shows empty The operating time for a fully charged battery is short The computer does
76. ttery es Replacing the hard disk drive 27 Replacing memory ses 29 Removing the optical drive 31 Appendix A Getting help and service 33 Getting help on the Web 33 Calling the customer support center 33 Getting help around the world 34 Lenovo warranty service telephone numbers sese 35 Appendix B Use and care information esee 36 Caring for your computer 36 Accessibility and comfort Maintenarice atte ee Appendix C Lenovo limited warranty 42 Warranty information sss 47 Appendix D Customer replaceable units CRUS ER 50 Appendix E Notices 51 Notices ehh ce erret esee Mass 51 ENERGY STAR model information 53 Wireless related information TV tuner information sees Electronic emissions notices WEEE and recycling statements Turkish statement of compliance EU WEEE statements sss Japan recycling statements m Notice for users in the U S A 63 Notice on deleting data from your hard disk od do o he ne 63 Appendix F Features and specifications esses 64 Trademarks sese 65 Important safety information 8 Important safety information This information can help you safely use
77. tware of the computer For the sake of safety this partition is not apparent which is commonly referred to as a hidden partition In addition after the hard disk is partitioned or formatted the system will assign a certain amount of hard disk space for the system files For the above reasons the available hard disk space indicated by the operating system is always less than the computer s nominal hard disk capacity Contents Important safety information ii Important safety information ii Chapter 1 Getting to know your computer 0 eee Top view nennen Left side view Right side view Front VIEW 5 iiie ete tad Bottom view eese Chapter 2 Learning the basics EifstlSe ine ch een Using AC adapter and battery Using the touchpad ssss Using the keyboard Special button System status indicators Securing your computer Connecting external devices Chapter 3 Using the Internet 17 Wired connection m Wireless connection ssssss 18 Chapter 4 OneKey Rescue system 19 OneKey Rescue system nee 19 Chapter 5 Troubleshooting 20 Frequently asked questions 20 Troubleshooting sss 22 Chapter 6 Upgrading and replacing devices eeeeene serere eene ennt nnne Replacing the ba
78. uration procedures Keep the covers closed whenever the computer is plugged in Do NOT remove the cover of CD DVD drive power adapter battery pack or other unserviceable parts Danger Open the cover of CD DVD drive or power adapter may result in an electric shock laser radiation or even a explosion Chapter 1 Getting to know your computer a Top view E n q If z 971 E H Note The illustrations in this manual may differ from the actual product Please refer to the actual product Attention Do NOT open the display panel beyond 130 degrees When closing the display panel be careful NOT to leave pens or any other objects in between the display panel and the keyboard Otherwise the display panel may be damaged Chapter 1 Getting to know your computer HH annA Power button Press this button to turn on the computer OneKey Rescue Press this button to open OneKey Rescue system If OneKey Rescue system has system button been preinstalled when the computer is powered off Note For details see Chapter 4 OneKey Rescue system on page 19 System status For details see System status indicators on page 14 indicators Integrated camera Use the camera for video communication select models only Wireless modul
79. y Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information conta
80. your hard disk to the original factory contents using OneKey Recovery If you still see only the cursor on the screen have the computer serviced Your screen saver or power management may be enabled Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode Touch the touchpad Press any key on the keyboard Press the power button Press Fn F2 to confirm whether the LCD screen has been turned off If you forget your user password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password changed If you forget your HDD password a Lenovo authorized servicer cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service If you forget your supervisor password a Lenovo authorized servicer cannot reset your password You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Sleep or hibernation problems The critical low battery error message appears and the computer immediately turns off The computer enters sleep mode immediately after Power on self test POST Chapter 5 T

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