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APC Smart-UPS 1000VA LCD 230V

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1. 9 OVervieW eu satui a tea en 9 Using the Main Outlet Group and the Switched Outlet Group 9 Customize the Main Outlet Group and the Switched Outlet Group 9 Network Management Card Settings 10 Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Emergency Power Off ERO Overview ar ee ae ened ae ded ald cea ae 11 Normally open contacts 11 Normally closed contacts 11 Troubleshooting 2 2 2 Service and Support SEIVICE ccc cee eet besa Nees cee et eke Transport the unit 15 APC Worldwide Customer Support 15 Smart UPS Factory Warranty LIMITED WARRANTY 16 ii Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Overview Product Description The APC by Schneider Electric Smart UPS 750 3000 VA 120 230 Vac Tower is a high performance Uninterruptible Power Supply UPS It provides protection for electronic equipment from utility power blackouts brownouts sags and surges small utility fluctuations and large disturbances The UPS also provides battery backup power until utility power returns to safe levels or the batteries are fully discharged Safety Read the Safety Guide included in the package before installing the UPS Inspect the UPS upon receip
2. Estimated runtime Input and output voltage and frequency nformation about the last transfer to battery power Self test results Configuration Configure the settings for the UPS Language Local power quality Good Fair Poor Choose Standard or Advanced menus LCD Display mode Always On or Power Saving Audible alarms Reset to Factory Defaults Test amp Diags Use the Test amp Diags menu to have the UPS perform a self test Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Menu General Functions About Advanced menus Display information about this unit Unit model number Serial number Battery installation date Suggested battery replacement date Replacement Battery Cartridge model number UPS firmware version The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus Menu General Functions Status View detailed information about the UPS Energy meter Load current Status of the Switched Outlet Group Battery voltage Configuration Configure advanced settings for the UPS Main and Switched Outlet Group delays and settings High and lower transfer points Sensitivity settings Date of last battery replacement Control Control the Main and Switched Outlet Group to turn on turn off or reboot Test amp Diags Perform a UP
3. IEC60950 1 EN55022 EN55024 IEC61000 3 2 3 3 4 2 4 3 4 4 4 5 4 6 4 11 2006 95 EC 2004 108 EC Uninterruptible Power Supply SMT750L SMT1000I SMT1500I SMT2200I SMT3000I American Power Conversion 2nd Street PEZA Cavite Economic Zone Rosario Cavite Philippines American Power Conversion Lot 10 Block 16 Phase 4 PEZA Rosario Cavite Philippines American Power Conversion Lot 3 Block 14 Phase 3 PEZA Rosario Cavite Philippines 01 February 2009 APC Suzhou UPS Co Ltd 339 Suhong Zhong Lu Suzhou Industrial Park Suzhou Jiangsu 215021 PR China APC Power Infrastructure Co Ltd 1678 Ji Xian Road Tong An Xiamen 361100 PR China APC India Pvt Ltd 187 3 Jigani Industrial Area Bangalore Karnataka 562106 India APC Brazil LTDA AI Xingu 850 Barueri Alphaville Sao Paulo 06455 030 Brazil American Power Conversion APC Ballybritt Business Park Galway Ireland Gerry Daly Managing Director Europe ary gt 2009 APC by Schneider Electric APC the APC logo are owned by Schneider Electric Industries S A S American Power Conversion Corporation or their affiliated companies All other trademarks are property of their respective owners 990 3534 001 06 2009
4. option is a safety feature that will immediately disconnect all connected equipment from utility power The UPS will immediately shut down and will not switch to battery power The UPS must be manually re started to re apply power to connected equipment and to the UPS Press ON OFF on the front panel of the unit Normally open contacts 1 If the EPO switch or relay contacts are normally open insert the wires from the switch or contacts at pins 1 and 2 of the EPO terminal block Use 16 28 AWG wire 2 Secure the wires by tightening the screws Power will be disconnected to the UPS and attached loads if the contacts are closed Normally closed contacts 1 Ifthe EPO switch or relay contacts are normally closed insert the wires from the switch or contacts at pins 2 and 3 of the EPO terminal block Use 16 28 AWG wire 2 Insert a wire jumper between pins 1 and 2 Secure the wires by tightening the three screws at position 1 2 and 3 Power will be disconnected to the UPS and attached loads if the contacts are opened Note The power for operating the EPO circuit is sourced from pin 1 This is an isolated 24 V which can source only a few milliamps If the normally closed NC EPO configuration is used the EPO switch or relay should be rated for dry circuit applications the rating should be for low voltage and low current applications This normally implies the contacts are gold plated Adhere to all national and local elec
5. Use the Configuration menus to configure how the Switched Outlet Group will react in the event of a power outage Customize the Main Outlet Group and the Switched Outlet Group Use the Control menus to change the Switched Outlet Group and the Main Outlet Group settings Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Function Factory Default Options Description Name String Outlet Group Outlet Group 1 UPS Name String UPS Outlets Edit these names using an external interface such as the Network Management Card Web interface Turn On Delay Osec Set the value in The amount of time the UPS or Switched Outlet seconds Group will wait between receiving the command to turn on and the actual startup Turn Off Delay O sec Set the value in The amount of time that the UPS or Switched seconds Outlet Group will wait between receiving the command to turn off and the actual shut down Reboot Duration 4 sec Set the value in seconds The amount of time that the UPS or Switched Outlet Group must remain off before it will restart Minimum Return 0 sec Set the value in The amount of battery runtime that must be Time seconds available before the UPS or Switched Outlet Group will turn on Load Shed On Disabled Shutdown with When the unit switches to battery power the UPS Battery Delay can disconnect power to the Switched Outlet Shutdown Group to save runtime immediately Configure this delay ti
6. circuit breaker has tripped Reduce the load to the UPS disconnect nonessential equipment and reset the circuit breaker The unit shows very low or no input Check the AC power supply to the UPS by plugging in a table lamp If the utility voltage light is very dim check the utility voltage The battery connector plug is not securely Ensure that all battery connections are secure connected There is an internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it serviced immediately The UPS is operating on battery while connected to input utility power The input circuit breaker has tripped Reduce the load to the UPS disconnect nonessential equipment and reset the circuit breaker There is very high very low or distorted Move the UPS to a different outlet on a different circuit Test the input voltage input line voltage with the utility voltage display If acceptable to the connected equipment reduce the UPS sensitivity UPS is emitting an audible beeping sound The UPS is in normal operation None The UPS is protecting the connected equipment UPS does not provide expected backup time The UPS battery is weak due to a recent Charge the battery Batteries require recharging after extended outages and outage or is near the end of its service wear out faster when put into service often or when operated at elevated life temperatures If the battery is near the end of its se
7. fault have a qualified electrician inspect the ground hot neutral polarity reversal building wiring Applicable for 120 V units only and overloaded neutral circuit Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower 13 Service and Support Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the UPS manual to eliminate common problems 2 If the problem persists contact APC Customer Support through the APC Web site www apc com a Note the model number and serial number located on the rear of the unit and the date of purchase b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the unit in its original packaging If this is not available refer to www apc com to obtain a new set a Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty b For the UPS always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery may remain in the unit c In
8. Arc by Schneider Electric Operation Manual m Smart UPS UPS 750 1000 1500 2200 3000 VA Tower 120 230 VAC Contents OVEeIiVieW 2 sen A Product Deseriplion cca rs eee es sante dede tra 1 SES xci een Eee a G C DD caca ha 1 Product Overview Genera ee eee nee wa eee pas 1 Front panels 1 Rear panels s ries et dense tule aloe eines 2 Specifications isss 4408 dues ds mes ee ee rd m du da 3 Operating Conditions 3 Environmental Specifications 3 Installation 5 55 sors a en 3 UPS esci a a na RE E RES een 3 Network Management Card 3 Operation nb ERO eod echo EO teca 4 Connect Equipment to the UPS 4 Rear Panel Features 4 Display Interlace soci ses ce dieu x RI Rho qnas 5 Overview iusso uir ere ehem Sie fie tale e mr en ae Un 5 Using the display interface 5 Standard menus 5 Advanced menus 6 gites Rye e Rd koe EUR nom eene x E aca mos cee ee Re Det en als 6 Configuration ans esac een nan ne 7 UPS Setting S socie ed 7 Start up Settings xor PEE eed teed tes 7 General Settings 7 Main Outlet Group and the Switched Outlet Group
9. OR OTHERWISE NO SALESMAN EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO EXCLUDE OR LIMIT APC S LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE OR ITS FRAUDULENT MISREPRESENTATION OR TO THE EXTENT THAT IT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Customers with warranty claims issues may access the APC worldwide customer support network through the APC Web site support apc com Select your country from the country selection pull down menu Open the Support tab at the top of the web page to obtain contact information for customer support in your region Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase Arc Legendary Reliability Harmonized Standards Applicable Council Directives Type of Equipment Model Numbers Manufacturers American Power Conversion 132 Fairgrounds Rd West Kingston RI 02892 USA American Power Conversion Ballybritt Business Park Galway Ireland American Power Conversion Breaffy Rd Castlebar Co Mayo Ireland Importer Place Galway Ireland EC Declaration of Conformity 2009 Date of product declaration EN62040 1 1 EN62040 2 EN60950 1
10. S SET FORTH ABOVE THERE ARE NO WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE APPLCIABLE TO PRODUCTS SOLD SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH APC DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE APC EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF APC s RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTITUTE APC S SOLE LIABILITY AND PURCHASER S EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES APC S WARRANTIES RUN ONLY TO ORIGINAL PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES IN NO EVENT SHALL APC ITS OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES SPECIFICALLY APC IS NOT LIABLE FOR ANY COSTS SUCH AS LOST PROFITS OR REVENUE WHETHER DIRECT OR INDIRECT LOSS OF EQUIPMENT LOSS OF USE OF EQUIPMENT LOSS OF SOFTWARE LOSS OF DATA COSTS OF SUBSTITUANTS CLAIMS BY THIRD PARTIES
11. S alarm test or a runtime calibration test Log View the event log for information about any changes to the UPS and any faults About View information about the unit Hardware version Software version NMC information if applicable Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Configuration UPS Settings Start up Settings Configure these settings at initial start up using the display interface or APC PowerChute software Note During start up use the display interface to configure these settings If nothing is selected the until will use the default settings Function Factory Default Options Description Language English English The language for the display interface French Language options will vary by model German Spanish e Italian Local Power Good Good Select the quality of input utility power Quality Fair f Good is selected the unit will go on battery Poor power more often to provide the cleanest power Menu Type Standard Standard or supply to the connected equipment f Poor is selected the UPS will tolerate more fluctuations in power and will go on battery power less often If unsure of the local power quality select Good The advanced menus include all parameters The Standard menus display a limited set of menus and options Advanced Display Always On Always On or Mode Power Saving General Settings The display may be always on or may b
12. d all connected equipment 4 To use the UPS as a master on off switch turn on all the equipment that is connected to the UPS See UPS Settings on page 7 for information on how to configure the outlet groups A D O Ooo j vez ay d Ej of fea alla NE GB D su0441a Fln Ta Rear Panel Features CJ Serial port Connect to a computer to use power management software a USB port Connect to a computer to use power management software Ground Screw Connect the ground leads on transient voltage devices to the amp chassis ground screw s located on the rear panel of the UPS 4 Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Display Interface Overview Online indicator Fault indicator Display screen UP DOWN buttons ENTER button ESCAPE button 000060060000 Using the display interface On Battery indicator UPS Output On Off button Replace Battery indicator Use Up and DOWN to scroll through the main menu options Press ENTER to view the sub menus under each main menu option Press ESCAPE to exit a sub menu and return to a main menu Standard menus The Standard menus are the most commonly used menus for the UPS Menu General Functions Status View basic information about the UPS Operating mode Switched Outlet status On or Off Efficiency of the UPS nformation about the load Battery capacity
13. e set to automatically turn on only when using the configuration buttons or if an event occurs Configure these settings at any time using the display interface or APC PowerChute software Function Factory Default Options Description High Transfer 120 V 127 Vac To avoid unnecessary battery usage set the Point 127 Vac 130 Vac transfer point higher if the utility voltage is 133 Vac chronically high and the connected equipment 136 Vac is known to work under this condition The 230 V e 253 Vac POWER QUALITY setting will automatically 253 Vac e 257 Vac change this setting e 261 Vac Note Use the Advanced Menus to configure e 265 Vac this setting Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Function Factory Default Options Description Low Transfer 120 V 97 Vac E Point 106 Vac 100 Vac Set the transfer point lower if the utility 103 Vac voltage is chronically low and the connected 5106 Vac equipment can tolerate this condition This setting may also be adjusted using the power 230 V 196 Vac quality setting 208 Vac 200 Vac Note Use the Advanced Menus to configure 204 Vac this setting 208 Vac Nominal Output 120 Vac N A Set the nominal output voltage of the UPS on Voltage 230 Vac 208 252 Vac battery This is available on 230 V models only Transfer High High Low Medium Select the level of sensitivity to power events Sensitivity that the UPS will tolerate High The UPS wil
14. l go on battery power more often to provide the cleanest power supply to the connected equipment Low The UPS will tolerate more fluctuations in power and will go on battery power less often If the connected load is sensitive to power disturbances set the sensitivity to High Low Battery 120 sec Set the value in The UPS will emit an audible alarm when the Warning seconds remaining runtime has reached this level Date of Last Date set at factory Reset this date when the battery module is replaced Battery Replacement Audible Alarm On On Off The UPS will mute all audible alarms if this is set to Off or when the display buttons are pressed Battery Self On start up and Never The interval at which the UPS will execute a Test Inter val every 14 days since Start up only self test Setting the last test Frequency of test Reset to Factory No Default days Yes No Restore the UPS factory default settings Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Main Outlet Group and the Switched Outlet Group Overview The Main Outlet Group and the Switched Outlet Group can be configured to independently turn off turn on shut down and reboot connected equipment These features are not available on the 750 VA units The Main Outlet Group and the Switched Outlet Group can be commanded to do the following Turn off Disconnect from power immediately and restart only with a manual command Turn on Connect to p
15. me use the LOAD SHED Turn off TIME WHEN ON BATTERY setting immediately e Turn off with delay Disabled Load Shed Time Disabled when On Battery Set the value in seconds The amount of time the outlets will function on battery power before they will turn off Load Shed On Disabled Shutdown with When the battery runtime falls below the Runtime delay specified value the Switched Outlet Group will Shutdown turn off immediately Configure this time using the LOAD SHED Turn off RUNTIME REMAINING setting immediately Turn off with delay Disabled Load Shed On Disabled Set the value in When the remaining runtime reaches this level Runtime seconds the Switched Outlet Group will turn off Remaining Load Shed on Disabled Disabled In the event of an overload greater than 10096 Overload Enabled output the Switched Outlet Group will Network Management Card Settings 10 immediately turn off to conserve power for critical loads The Switched Outlet Group will only turn on again with a manual command These settings are available only on units that have a Network Management Card NMC and are set in the factory These settings can only be modified using an external interface like the NMC web interface NMC IP Address Mode NMC IP Address NMC Subnet Mask NMC Default Gateway Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Emergency Power Off EPO Overview The Emergency Power Off EPO
16. nt short duration discharges will shorten battery life For additional specifications see the APC Web site at www apc com Operating 0 to 40 C 32 to 104 F Temperature Storage 15 to 45 C 5 to 113 F charge UPS battery every six months Maximum Operating 3 000 m 10 000 ft Elevation Storage 15 000 m 50 000 ft Humidity 0 to 95 relative humidity non condensing Installation UPS For UPS installation information see the Smart UPS Quick Start Guide 750 1000 1500 2200 3000 VA 120 230 Vac Tower that is included with the UPS The guide is also available on the enclosed CD and the APC Web site at www apc com Network Management Card For installation information see the user manual provided with the Network Management Card NMC The user manual is also available on the APC Web site at www apc com Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Operation Connect Equipment to the UPS Note The UPS will charge to 90 capacity in the first three hours of normal operation Do not expect full battery run capability during this initial charge period 1 Connect equipment to the outlets on the rear panel of the UPS Do not use extension cords plug equipment directly into the UPS 2 Connect the UPS to the building utility power Connect the UPS to a two pole three wire grounded receptacle only 3 Press the ON OFF button on the front panel of the UPS to apply power to the unit an
17. ower immediately Shutdown Disconnect power in sequence and automatically reapply power in sequence when utility power becomes available Reboot Shut down and restart In addition the Main Outlet Group and the Switched Outlet Group can be configured to do the following Turn on or off in a specified sequence Automatically turn off or shut down when various conditions occur Note If the Main Outlet Group and the Switched Outlet Group are not configured all of the outlets on the unit will still provide battery back up power Using the Main Outlet Group and the Switched Outlet Group The Main Outlet Group functions as a master switch It will turn on first when power is applied and shut off last when there is a power outage and battery run time has been exhausted The Main Outlet Group must be turned on for the Switched Outlet Group to turn on 1 Connect critical equipment to the Main Outlet Group 2 Connect peripheral equipment to the Switched Outlet Group Nonessential equipment that should shut off quickly in the event of a power outage to conserve battery runtime can be added to a short power off delay If equipment has dependent peripherals that must restart or shut down in a specific order such as an ethernet switch that must restart before a connected server connect the devices to separate groups Equipment that needs to reboot independently from other equipment should be added to a separate group 3
18. r 15 Smart UPS Factory Warranty LIMITED WARRANTY American Power Conversion APC warrants its Smart UPS Products to be free from defects in materials and workmanship for a period of three 3 years excluding the batteries which are warranted for two 2 years from date of purchase APC s obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products Repair or replacement of a defective Product or part thereof does not extend the original warranty period This warranty applies only to the original purchaser who must have properly registered the Product within 10 days of purchase Products may be registered online at warranty apc com APC shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the Product does not exist or that it was caused by end user s or any third person s misuse negligence improper installation testing operation or use of the Product contrary to APC s recommendations or specifications Further APC shall not be liable for defects resulting from 1 unauthorized attempts to repair or modify the Product 2 incorrect or inadequate electrical voltage or connection 3 inappropriate on site operation conditions 4 Acts of God 5 exposure to the elements or 6 theft In no event shall APC have any liability under this warranty for any Product where the serial number has been altered defaced or removed EXCEPT A
19. rvice life consider replacing the battery even if the replace battery indicator is not yet illuminated The UPS is overloaded Check the UPS load display Unplug unnecessary equipment such as printers Display interface indicators flash sequentially The UPS has been shut down remotely None The UPS will restart automatically when utility power returns through software or an optional accessory card The Fault indicator is lit and the UPS displays a fault message and emits a constant beeping sound Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately All indicators are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the battery None The UPS will return to normal operation when the power is restored has discharged from an extended outage and the battery has a sufficient charge 12 Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Problem and Possible Cause Solution The replace battery indicator is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours Then perform a self test If the problem persists after recharging replace the battery The replacement battery is not properly Ensure that the battery connector is securely connected connected The display interface has a Site Wiring Fault message Wiring faults detected include missing If the UPS indicates a site wiring
20. t Notify the carrier and dealer if there is damage 5 e Recycle the packaging Product Overview Front panels Display interface 2200 3000 VA 750 1000 1500 VA Bezel Battery Battery connector g o 5 E P DX Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Rear panels USB port 750 VA 120 Vac 750 VA 230 Vac Serial port Ground screw Smart slot Circuit breaker UPS input Outlets EPO connector su0326a su0327a 1000 1500 VA 120 Vac su0325b 2200 VA 120 Vac 3000 VA 120 Vact 2200 3000 VA 230 Vac U B o ER 1 le o G 119 CN su0329b su0351b 77 TCircuit breaker may be different than shown 2 Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Specifications Operating Conditions This unit is intended for indoor use only Select a location sturdy enough to support the weight of the UPS Do not operate the unit where there is excessive dust or the temperature or humidity are outside the specified limits This unit has side air vents Allow adequate space for proper ventilation Environmental Specifications Environmental factors impact battery life High temperatures poor utility power and freque
21. ternal batteries may remain connected in the XLBP during shipment if applicable not all units have XLBPs 4 Write the RMA provided by Customer Support on the outside of the package 5 Return the unit by insured pre paid carrier to the address provided by Customer Support 14 Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower Transport the unit 1 Shut down and disconnect all connected equipment 2 Disconnect the unit from utility power 3 4 Follow the shipping instructions outlined in the Service Disconnect all internal and external batteries if applicable APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information www apc com support Global support searching APC Knowledge Base and using e support Contact the APC Customer Support Center by telephone or e mail Local country specific centers go to www apc com support contact for contact information For information on how to obtain local customer support contact the APC representative or other distributors from whom you purchased your APC product Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Towe
22. trical codes when wiring the EPO Wiring must be performed by a qualified electrician The EPO interface is a Safety Extra Low Voltage SELV circuit Connect the EPO interface only to other SELV circuits The EPO interface monitors circuits that have no determined voltage potential SELV circuits are controlled by a switch or relay properly isolated from utility power To avoid damage to the UPS do not connect the EPO interface to any circuit other than a SELV circuit Use one of the following cable types to connect the UPS to the EPO switch CL2 Class 2 cable for general use CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air e CLR Riser cable for use in a vertical run in a floor to floor shaft CLEX Limited use cable for use in dwellings and for use in raceways nstallation in Canada Use only CSA certified type ELC extra low voltage control cable Installation in countries other than Canada and the USA Use standard low voltage cable in accordance with national and local regulations Smart UPS 750 1000 1500 2200 3000 VA 120 230 Vac Tower 11 Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on Press the ON button once to turn on the UPS The UPS is not connected to utility Ensure that the power cable is securely connected to the unit and to the utility power power supply The input

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